diff --git a/projects/packages/forms/changelog/update-store-rating-type b/projects/packages/forms/changelog/update-store-rating-type
new file mode 100644
index 0000000000000..952dfb9fae118
--- /dev/null
+++ b/projects/packages/forms/changelog/update-store-rating-type
@@ -0,0 +1,4 @@
+Significance: patch
+Type: added
+
+Forms: Improve how we store and display ratings field values
diff --git a/projects/packages/forms/src/contact-form/class-contact-form-field.php b/projects/packages/forms/src/contact-form/class-contact-form-field.php
index d136d236cc2a9..acdb51e130820 100644
--- a/projects/packages/forms/src/contact-form/class-contact-form-field.php
+++ b/projects/packages/forms/src/contact-form/class-contact-form-field.php
@@ -472,6 +472,26 @@ function ( $option ) {
 					/* translators: %s is the name of a form field */
 					$this->add_error( sprintf( __( '%s requires a time', 'jetpack-forms' ), $field_label ) );
 				}
+				break;
+			case 'rating':
+				$max_rating = $this->get_attribute( 'max' ) ? (int) $this->get_attribute( 'max' ) : 5;
+				if ( str_ends_with( $field_value, '/' . $max_rating ) ) {
+					$field_value = explode( '/', $field_value )[0];
+				}
+
+				if ( ! is_numeric( $field_value ) ) {
+					/* translators: %s is the name of a form field - For example "Rate our website rating must be a number." where "Rate our website" is the name. */
+					$this->add_error( sprintf( __( '%s rating must be a number.', 'jetpack-forms' ), $field_label ) );
+					break;
+				}
+
+				$min_value = $this->get_attribute( 'required' ) ? 1 : 0;
+
+				if ( $max_rating < $field_value || $field_value < $min_value ) {
+					/* translators: %s is the name of a form field - For example "Rate our website rating must be between 1 and 5." where "Rate our website" is the name. */
+					$this->add_error( sprintf( __( '%1$s rating must be between %2$d and %3$d.', 'jetpack-forms' ), $field_label, $min_value, $max_rating ) );
+				}
+
 				break;
 			case 'file':
 				// Make sure the file field is not empty
@@ -2700,7 +2720,7 @@ private function render_rating_field( $id, $label, $value, $class, $required, $r
 						id="%1$s"
 						type="radio"
 						name="%2$s"
-						value="%3$s/%4$s"
+						value="%3$s"
 						data-wp-on--change="actions.onFieldChange"
 						class="jetpack-field-rating__input visually-hidden"
 						%5$s
diff --git a/projects/packages/forms/src/contact-form/class-contact-form.php b/projects/packages/forms/src/contact-form/class-contact-form.php
index e19d131df40a8..d71e2a0cde786 100644
--- a/projects/packages/forms/src/contact-form/class-contact-form.php
+++ b/projects/packages/forms/src/contact-form/class-contact-form.php
@@ -990,7 +990,7 @@ private static function render_ajax_success_wrapper( $form, $submission_success
 			$html .= '<template data-wp-each--submission="context.formattedSubmissionData">
 				<div>
 					<div class="field-name" data-wp-text="context.submission.label" data-wp-bind--hidden="!context.submission.label"></div>
-					<div class="field-value" data-wp-text="context.submission.value"></div>
+					<div class="field-value" data-wp-watch="callbacks.renderContent"></div>
 					<div class="field-images" data-wp-bind--hidden="!context.submission.images">
 						<template data-wp-each--image="context.submission.images">
 							<img class="field-image" data-wp-bind--src="context.image" data-wp-bind--hidden="!context.image"/>
diff --git a/projects/packages/forms/src/contact-form/class-feedback-field.php b/projects/packages/forms/src/contact-form/class-feedback-field.php
index 760ab422d38fe..3ce9945ff3aa4 100644
--- a/projects/packages/forms/src/contact-form/class-feedback-field.php
+++ b/projects/packages/forms/src/contact-form/class-feedback-field.php
@@ -180,6 +180,15 @@ function ( $choice ) {
 			);
 		}
 
+		if ( $this->is_of_type( 'rating' ) ) {
+			if ( isset( $this->meta['icon'] ) ) { // Check if the icon is set. This means that we are using the new format.
+				$max = is_numeric( $this->meta['max'] ) && (int) $this->meta['max'] > 0 ? (int) $this->meta['max'] : 5;
+				return sprintf( '%d/%d', $this->value, $max );
+			}
+
+			return $this->value;
+		}
+
 		return $this->get_render_default_value();
 	}
 
@@ -247,6 +256,36 @@ private function get_render_default_value() {
 			return $this->value;
 		}
 
+		if ( $this->is_of_type( 'rating' ) ) {
+			if ( isset( $this->meta['icon'] ) ) { // Check if the icon is set. This means that we are using the new format.
+				$max   = is_numeric( $this->meta['max'] ) && (int) $this->meta['max'] > 0 ? (int) $this->meta['max'] : 5;
+				$value = is_numeric( $this->value ) && (int) $this->value > 0 ? (int) $this->value : 0;
+
+				if ( $value > $max ) {
+					$value = $max;
+				}
+
+				/* translators: %1$d is the current rating, %2$d is the maximum rating, %3$s is the type of rating (stars or hearts). */
+				$accessibility_label = sprintf( __( '%1$d out of %2$d stars', 'jetpack-forms' ), $value, $max );
+				$icon_path           = '<path d="M12 17.27L18.18 21l-1.64-7.03L22 9.24l-7.19-.62L12 2 9.19 8.62 2 9.24l5.46 4.73L5.82 21z" fill="none" stroke="currentColor" stroke-width="2" stroke-linejoin="round"></path>';
+				if ( $this->meta['icon'] === 'hearts' ) {
+					$icon_path = '<path d="M12 21.35l-1.45-1.32C5.4 15.36 2 12.28 2 8.5 2 5.42 4.42 3 7.5 3c1.74 0 3.41.81 4.5 2.09C13.09 3.81 14.76 3 16.5 3 19.58 3 22 5.42 22 8.5c0 3.78-3.4 6.86-8.55 11.54L12 21.35z" fill="none" stroke="currentColor" stroke-width="2" stroke-linejoin="round"></path>';
+
+					/* translators: %1$d is the current rating, %2$d is the maximum rating). */
+					$accessibility_label = sprintf( __( '%1$d out of %2$d hearts', 'jetpack-forms' ), $value, $max );
+				}
+
+				$icon_svg   = '<svg class="jetpack-field-rating__icon is-filled" viewBox="0 0 24 24" aria-hidden="true">' . $icon_path . '</svg>';
+				$empty_icon = '<svg class="jetpack-field-rating__icon is-empty" viewBox="0 0 24 24" aria-hidden="true">' . $icon_path . '</svg>';
+				$icons      = array_fill( 0, $value, $icon_svg );
+				$icons      = array_merge( $icons, array_fill( 0, $max - $value, $empty_icon ) );
+
+				return '<span aria-label="' . esc_attr( $accessibility_label ) . '">' . implode( '', $icons ) . '</span>';
+			}
+			// Return the array as is.
+			return $this->value;
+		}
+
 		if ( is_array( $this->value ) ) {
 			return implode( ', ', $this->value );
 		}
@@ -283,6 +322,10 @@ private function get_render_api_value() {
 			return $this->value;
 		}
 
+		if ( $this->is_of_type( 'rating' ) ) {
+			return $this->get_render_default_value();
+		}
+
 		if ( is_array( $this->value ) ) {
 			// If the value is an array, we can return it as a JSON string.
 			return implode( ', ', $this->value );
diff --git a/projects/packages/forms/src/contact-form/class-feedback.php b/projects/packages/forms/src/contact-form/class-feedback.php
index 6858c61100980..a9d6418bdd0e6 100644
--- a/projects/packages/forms/src/contact-form/class-feedback.php
+++ b/projects/packages/forms/src/contact-form/class-feedback.php
@@ -243,6 +243,16 @@ private function get_field_value( $key, $post_data, $type = null ) {
 			return array( 'choices' => array() );
 		}
 
+		if ( $type === 'rating' ) {
+			if ( isset( $post_data[ $key ] ) ) {
+				if ( str_contains( $post_data[ $key ], '/' ) ) {
+					$parts = explode( '/', $post_data[ $key ] );
+					return (string) absint( $parts[0] );
+				}
+				return $post_data[ $key ];
+			}
+		}
+
 		if ( isset( $post_data[ $key ] ) ) {
 			if ( is_array( $post_data[ $key ] ) ) {
 				return array_map( 'sanitize_textarea_field', wp_unslash( $post_data[ $key ] ) );
@@ -1358,7 +1368,7 @@ private function get_computed_fields( $post_data, $form ) {
 			$label = wp_strip_all_tags( $field->get_attribute( 'label' ) );
 			$key   = $i . '_' . $label;
 
-			$meta           = array();
+			$meta           = $this->get_field_meta( $field );
 			$fields[ $key ] = new Feedback_Field( $key, $label, $value, $type, $meta, $field_id );
 			if ( ! $this->has_file && $fields[ $key ]->has_file() ) {
 				$this->has_file = true;
@@ -1368,6 +1378,23 @@ private function get_computed_fields( $post_data, $form ) {
 
 		return $fields;
 	}
+	/**
+	 * Get additional metadata for specific field types.
+	 *
+	 * @param Contact_Form_Field $field The field object.
+	 * @return array An array of metadata.
+	 */
+	private function get_field_meta( $field ) {
+		$meta = array();
+
+		// For file fields, we need to store the upload ID and name.
+		if ( $field->get_attribute( 'type' ) === 'rating' ) {
+			$meta['max']  = $field->get_attribute( 'max' );
+			$meta['icon'] = $field->get_attribute( 'iconstyle' );
+		}
+
+		return $meta;
+	}
 
 	/**
 	 * Gets the computed subject.
diff --git a/projects/packages/forms/src/contact-form/css/grunion.scss b/projects/packages/forms/src/contact-form/css/grunion.scss
index d507bfc0e7f76..d244cd5a9e8df 100644
--- a/projects/packages/forms/src/contact-form/css/grunion.scss
+++ b/projects/packages/forms/src/contact-form/css/grunion.scss
@@ -270,6 +270,15 @@ that needs to mimic the input element styles */
 	white-space: pre-wrap;
 }
 
+.contact-form-submission .field-value svg {
+	width: 1em;
+}
+
+.contact-form-submission .field-value svg.is-filled,
+.contact-form-submission .field-value svg.is-filled path {
+	fill: var(--jetpack--contact-form--rating-star-color, currentColor);
+}
+
 .form-errors .form-error-message {
 	color: var(--jetpack--contact-form--error-color);
 }
diff --git a/projects/packages/forms/src/dashboard/inbox/response.js b/projects/packages/forms/src/dashboard/inbox/response.js
index 650f99c7360ff..283ca6a6ccba7 100644
--- a/projects/packages/forms/src/dashboard/inbox/response.js
+++ b/projects/packages/forms/src/dashboard/inbox/response.js
@@ -290,7 +290,7 @@ const InboxResponse = ( { response, loading, onModalStateChange } ) => {
 			);
 		}
 
-		return value;
+		return <div dangerouslySetInnerHTML={ { __html: value } } />;
 	};
 
 	useEffect( () => {
diff --git a/projects/packages/forms/src/dashboard/inbox/style.scss b/projects/packages/forms/src/dashboard/inbox/style.scss
index 774fead7990cb..1a9cba219dfd7 100644
--- a/projects/packages/forms/src/dashboard/inbox/style.scss
+++ b/projects/packages/forms/src/dashboard/inbox/style.scss
@@ -178,6 +178,16 @@
 	align-items: center;
 }
 
+.jetpack-field-rating__icon {
+	width: 16px;
+	height: 16px;
+}
+
+.jetpack-field-rating__icon.is-filled,
+.jetpack-field-rating__icon.is-filled path {
+	fill: var(--wp-admin-theme-color, #2271b1);
+}
+
 .jp-forms__inbox-response-data-value .file-field {
 	margin-top: 4px;
 
diff --git a/projects/packages/forms/src/modules/form/view.js b/projects/packages/forms/src/modules/form/view.js
index d1227cd8ba017..c50b65b828e84 100644
--- a/projects/packages/forms/src/modules/form/view.js
+++ b/projects/packages/forms/src/modules/form/view.js
@@ -3,6 +3,7 @@
  */
 import {
 	getContext,
+	getElement,
 	store,
 	getConfig,
 	withSyncEvent as originalWithSyncEvent,
@@ -46,7 +47,6 @@ const setSubmissionData = ( data = [] ) => {
 	const context = getContext();
 
 	context.submissionData = data;
-
 	// This cannot be a derived state because it needs to be defined on the backend for first render to avoid hydration errors.
 	context.formattedSubmissionData = data.map( item => ( {
 		label: maybeAddColonToLabel( item.label ),
@@ -564,6 +564,12 @@ const { state, actions } = store( NAMESPACE, {
 			registerField( fieldId, fieldType, fieldLabel, fieldValue, fieldIsRequired, fieldExtra );
 		},
 
+		renderContent() {
+			const context = getContext();
+			const element = getElement();
+			element.ref.innerHTML = context.submission.value;
+		},
+
 		scrollToWrapper() {
 			const context = getContext();
 
diff --git a/projects/packages/forms/tests/php/contact-form/Contact_Form_Test.php b/projects/packages/forms/tests/php/contact-form/Contact_Form_Test.php
index ba68297b13282..b5e721299a6dd 100644
--- a/projects/packages/forms/tests/php/contact-form/Contact_Form_Test.php
+++ b/projects/packages/forms/tests/php/contact-form/Contact_Form_Test.php
@@ -3463,4 +3463,65 @@ public function test_validate_radio_form() {
 
 		Contact_Form::reset_errors();
 	}
+
+	public function test_rating_form_submission() {
+		$form_id = Utility::get_form_id();
+
+		$_POST = Utility::get_post_request(
+			array(
+				'heart'    => '10', // Invalid, max is 5
+				'star'     => 'abc',
+				'negative' => '-1', // Invalid, min is 0.
+				'zero'     => '0', // Invalid, min is 1.
+				'zeroint'  => '0', // Valid, min is 0.
+				'other'    => '5/10', // Valid this is the previous format, and should be accepted.
+			),
+			'g' . $form_id
+		);
+
+		$form = new Contact_Form(
+			array(
+				'title'       => 'Test Form',
+				'description' => 'This is a test form.',
+			),
+			"[contact-field label='Heart' type='rating' required='1' iconstyle='hearts' /]"
+			. "[contact-field label='Star' type='rating' required='1' iconstyle='stars' max='10' /]"
+			. "[contact-field label='Negative' type='rating' iconstyle='stars' max='10' /]"
+			. "[contact-field label='Zero' type='rating' required='1' iconstyle='stars' max='10' /]"
+			. "[contact-field label='Zeroint' type='rating' iconstyle='stars' max='10' /]"
+			. "[contact-field label='Other' type='rating' required='1' iconstyle='stars' max='10' /]"
+		);
+
+		$form->validate();
+		unset( $_POST ); // Clean up the global $_POST variable after the test.
+
+		$this->assertTrue( $form->has_errors(), 'Form should have errors after validation.' );
+		$this->assertEquals( array( 'Heart rating must be between 1 and 5.', 'Star rating must be a number.', 'Negative rating must be between 0 and 10.', 'Zero rating must be between 1 and 10.' ), $form->get_error_messages(), 'Form should have errors after validation.' );
+	}
+
+	public function test_rating_form_submission_legacy() {
+		$form_id = Utility::get_form_id();
+
+		$_POST = Utility::get_post_request(
+			array(
+				'heart' => '3/5',
+			),
+			'g' . $form_id
+		);
+
+		$form = new Contact_Form(
+			array(
+				'title'       => 'Test Form',
+				'description' => 'This is a test form.',
+			),
+			"[contact-field label='Heart' type='rating' required='1' iconstyle='hearts' /]"
+		);
+
+		$form->validate();
+		$result = $form->process_submission();
+		unset( $_POST ); // Clean up the global $_POST variable after the test.
+
+		$this->assertFalse( $form->has_errors(), 'Form should have errors after validation.' );
+		$this->assertEquals( '<p><div class="field-name">Heart:</div> <div class="field-value">♥♥♥♡♡</div></p>', $result );
+	}
 }
diff --git a/projects/packages/forms/tests/php/contact-form/Feedback_Field_Test.php b/projects/packages/forms/tests/php/contact-form/Feedback_Field_Test.php
index d8257b9f34c90..b6fb209bc69b8 100644
--- a/projects/packages/forms/tests/php/contact-form/Feedback_Field_Test.php
+++ b/projects/packages/forms/tests/php/contact-form/Feedback_Field_Test.php
@@ -335,6 +335,56 @@ public function test_get_render_api_value() {
 		remove_filter( 'jetpack_unauth_file_download_url', array( $this, 'return_url' ) );
 	}
 
+	public function test_feedback_field_rating_legacy_value() {
+
+		$legacy_field = new Feedback_Field(
+			'test_key',
+			'test_label',
+			'3/4',
+			'rating'
+		);
+
+		$this->assertEquals( '3/4', $legacy_field->get_render_value() );
+		$this->assertEquals( '3/4', $legacy_field->get_render_value( 'api' ) );
+		$this->assertEquals( '3/4', $legacy_field->get_render_value( 'csv' ) );
+	}
+
+	public function test_feedback_field_star_rating_values() {
+
+		$field = new Feedback_Field(
+			'test_key',
+			'test_label',
+			'3',
+			'rating',
+			array(
+				'icon' => 'stars',
+				'max'  => '',
+			)
+		);
+
+		$this->assertEquals( '★★★☆☆', $field->get_render_value() );
+		$this->assertEquals( '★★★☆☆', $field->get_render_value( 'api' ) );
+		$this->assertEquals( '3/5', $field->get_render_value( 'csv' ) );
+	}
+
+	public function test_feedback_field_heart_rating_values() {
+
+		$field = new Feedback_Field(
+			'test_key',
+			'test_label',
+			'2',
+			'rating',
+			array(
+				'icon' => 'hearts',
+				'max'  => '8',
+			)
+		);
+
+		$this->assertEquals( '♥♥♡♡♡♡♡♡', $field->get_render_value() );
+		$this->assertEquals( '♥♥♡♡♡♡♡♡', $field->get_render_value( 'api' ) );
+		$this->assertEquals( '2/8', $field->get_render_value( 'csv' ) );
+	}
+
 	public function test_render_label_in_different_contexts() {
 		$field = new Feedback_Field( 'test_key', 'test_label', 'test_value' );
 		$this->assertEquals( 'test_label', $field->get_label() );
diff --git a/projects/packages/forms/tests/php/contact-form/Feedback_Test.php b/projects/packages/forms/tests/php/contact-form/Feedback_Test.php
index 2381ad7badf2b..e5b469a090701 100644
--- a/projects/packages/forms/tests/php/contact-form/Feedback_Test.php
+++ b/projects/packages/forms/tests/php/contact-form/Feedback_Test.php
@@ -2454,4 +2454,80 @@ public function test_special_characters_handling() {
 		$this->assertEquals( 'こんにちは世界', $saved_response->get_field_value_by_label( 'Special' ), 'Special field value should match saved value' );
 		$this->assertEquals( '🙈', $saved_response->get_field_value_by_label( 'Message' ), 'Message field value should match saved value' );
 	}
+
+	public function test_rating_field_handling() {
+		$form_id = Utility::get_form_id();
+
+		$_post_data = Utility::get_post_request(
+			array(
+				'heart' => '2',
+				'star'  => '4',
+			),
+			'g' . $form_id
+		);
+
+		$form = new Contact_Form(
+			array(
+				'title'       => 'Test Form',
+				'description' => 'This is a test form.',
+			),
+			"[contact-field label='Heart' type='rating' required='1' iconstyle='hearts' /]"
+			. "[contact-field label='Star' type='rating' required='1' iconstyle='stars' max='10' /]"
+		);
+
+		$response         = Feedback::from_submission( $_post_data, $form );
+		$feedback_post_id = $response->save();
+		$saved_response   = Feedback::get( $feedback_post_id );
+
+		$this->assertEquals( '♥♥♡♡♡', $response->get_field_value_by_label( 'Heart' ), 'Heart field value should match' );
+		$this->assertEquals( '★★★★☆☆☆☆☆☆', $response->get_field_value_by_label( 'Star' ), 'Star field value should match' );
+
+		$this->assertEquals( '♥♥♡♡♡', $saved_response->get_field_value_by_label( 'Heart' ), 'Heart field value should match saved value' );
+		$this->assertEquals( '★★★★☆☆☆☆☆☆', $saved_response->get_field_value_by_label( 'Star' ), 'Star field value should match saved value' );
+	}
+
+	public function test_rating_field_handling_invalid() {
+		$form_id = Utility::get_form_id();
+
+		$_post_data = Utility::get_post_request(
+			array(
+				'heart'    => '10', // Invalid, max is 5
+				'star'     => 'abc', // Invalid, not a number
+				'negative' => '-3', // Invalid, negative number
+				'decimal'  => '4.5', // Invalid, decimal number
+				'legacy'   => '4/5', // valid
+			),
+			'g' . $form_id
+		);
+
+		$form = new Contact_Form(
+			array(
+				'title'       => 'Test Form',
+				'description' => 'This is a test form.',
+			),
+			"[contact-field label='Heart' type='rating' required='1' iconstyle='hearts' /]"
+			. "[contact-field label='Star' type='rating' required='1' iconstyle='stars' max='10' /]"
+			. "[contact-field label='Negative' type='rating' required='1' iconstyle='hearts' /]"
+			. "[contact-field label='Decimal' type='rating' required='1' iconstyle='stars' max='10' /]"
+			. "[contact-field label='Legacy' type='rating' required='1' iconstyle='stars' max='5' /]"
+		);
+
+		$response         = Feedback::from_submission( $_post_data, $form );
+		$feedback_post_id = $response->save();
+		$saved_response   = Feedback::get( $feedback_post_id );
+
+		$this->assertEquals( '♥♥♥♥♥', $response->get_field_value_by_label( 'Heart' ), 'Heart field value should match' );
+		$this->assertEquals( '☆☆☆☆☆☆☆☆☆☆', $response->get_field_value_by_label( 'Star' ), 'Star field value should match' );
+
+		$this->assertEquals( '♡♡♡♡♡', $response->get_field_value_by_label( 'Negative' ), 'Negative field value should match' );
+		$this->assertEquals( '★★★★☆☆☆☆☆☆', $response->get_field_value_by_label( 'Decimal' ), 'Decimal field value should match' );
+		$this->assertEquals( '★★★★☆', $response->get_field_value_by_label( 'Legacy' ), 'Legacy field value should match' );
+
+		$this->assertEquals( '♥♥♥♥♥', $saved_response->get_field_value_by_label( 'Heart' ), 'Heart field value should match saved value' );
+		$this->assertEquals( '☆☆☆☆☆☆☆☆☆☆', $saved_response->get_field_value_by_label( 'Star' ), 'Star field value should match saved value' );
+
+		$this->assertEquals( '♡♡♡♡♡', $saved_response->get_field_value_by_label( 'Negative' ), 'Negative field value should match saved value' );
+		$this->assertEquals( '★★★★☆☆☆☆☆☆', $saved_response->get_field_value_by_label( 'Decimal' ), 'Decimal field value should match saved value' );
+		$this->assertEquals( '★★★★☆', $saved_response->get_field_value_by_label( 'Legacy' ), 'Legacy field value should match saved value' );
+	}
 }
diff --git a/projects/plugins/jetpack/changelog/update-store-rating-type b/projects/plugins/jetpack/changelog/update-store-rating-type
new file mode 100644
index 0000000000000..734f58fb73596
--- /dev/null
+++ b/projects/plugins/jetpack/changelog/update-store-rating-type
@@ -0,0 +1,4 @@
+Significance: patch
+Type: enhancement
+
+Forms: Improve how we store and display ratings field values