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Domain Transfer screen: incorrect button label #95450

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inaikem opened this issue Oct 17, 2024 · 3 comments
Closed

Domain Transfer screen: incorrect button label #95450

inaikem opened this issue Oct 17, 2024 · 3 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Experiment] AI labels added [Experiment] Automated labeling [Feature] Domain Management Tools for managing your site's domain(s). [Feature] Domain Transfers Features for transferring domains to/from other registrars. [Feature Group] Emails & Domains Features related to email integrations and domain management. [Platform] Atomic [Platform] Simple [Pri] High [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts [Type] Bug [Type] Fit and Finish Issues related to the fit, finish and overall polish of WordPress.com

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@inaikem
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inaikem commented Oct 17, 2024

Quick summary

On the domain transfer details screen, users are given the option to cancel the transfer. The button that triggers this process is labelled "Delete" not "Cancel".

This is confusing and a super simple papercut that can be easily fixed 🙏

Steps to reproduce

  1. Visit https://wordpress.com/domains/manage/$transferred_domain_slug/transfer/in/$site_slug where there is a pending transfer in progress.
  2. Look at the button under "Cancel transfer"

What you expected to happen

The button should have a label that is consistent with the action described in the text and heading above it.

What actually happened

This is not the case:

Image

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable

If the above answer is "Yes...", outline the workaround.

No response

Platform (Simple and/or Atomic)

Simple, Atomic

Logs or notes

No response

@inaikem inaikem added [Experiment] Automated labeling [Feature Group] Emails & Domains Features related to email integrations and domain management. [Feature] Domain Transfers Features for transferring domains to/from other registrars. [Type] Bug [Type] Fit and Finish Issues related to the fit, finish and overall polish of WordPress.com Needs triage Ticket needs to be triaged labels Oct 17, 2024
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OpenAI suggested the following labels for this issue:

  • [Feature Group] Emails & Domains: The issue is related to domain transfer management, which falls under email and domain features.
  • [Feature] Domain Transfers: The confusion in button labeling directly pertains to the domain transfer process.
  • [Feature] Domain Management: The issue involves managing domain operations, which includes the transfer process.

@github-actions github-actions bot added [Feature] Domain Management Tools for managing your site's domain(s). [Experiment] AI labels added [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts labels Oct 17, 2024
@inaikem
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inaikem commented Oct 17, 2024

Source interaction: 8866922-zd-a8c

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This comment is automatically generated. Please do not edit it.

  • 8866922-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Oct 17, 2024
@hambai hambai self-assigned this Oct 17, 2024
@hambai hambai removed the Needs triage Ticket needs to be triaged label Oct 17, 2024
@hambai hambai closed this as completed Oct 17, 2024
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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Experiment] AI labels added [Experiment] Automated labeling [Feature] Domain Management Tools for managing your site's domain(s). [Feature] Domain Transfers Features for transferring domains to/from other registrars. [Feature Group] Emails & Domains Features related to email integrations and domain management. [Platform] Atomic [Platform] Simple [Pri] High [Status] Priority Review Triggered Quality squad has been notified of this issue in #dotcom-triage-alerts [Type] Bug [Type] Fit and Finish Issues related to the fit, finish and overall polish of WordPress.com
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