BrowserAuthError: monitor_window_timeout: Token acquisition in iframe failed due to timeout.

[pavankarthikparuchuri]

Core Library

MSAL.js (@azure/msal-browser)

Core Library Version

3.5.0

Wrapper Library

MSAL React (@azure/msal-react)

Wrapper Library Version

None

Public or Confidential Client?

Public

Description

I am trying to show a popup as soon as the token expires. After the token gets expired we are showing a popup that will have the button to create a new token using acquireTokenSilent method. The token is being created and I am able to login for most of the time. But when the tab is being idle for long time and then when I try to login then facing this error(Error acquiring token: BrowserAuthError: monitor_window_timeout: Token acquisition in iframe failed due to timeout. For more visit: aka.ms/msaljs/browser-errors)

Error Message

main.8f947b7b.js:2 Error acquiring token: BrowserAuthError: monitor_window_timeout: Token acquisition in iframe failed due to timeout. For more visit: aka.ms/msaljs/browser-errors
at v (main.8f947b7b.js:2:2222865)
at main.8f947b7b.js:2:2155230
overrideMethod @ console.js:288
(anonymous) @ main.8f947b7b.js:2
p @ main.8f947b7b.js:2
(anonymous) @ main.8f947b7b.js:2
(anonymous) @ main.8f947b7b.js:2
r @ main.8f947b7b.js:2
l @ main.8f947b7b.js:2
Promise.then
r @ main.8f947b7b.js:2
s @ main.8f947b7b.js:2
(anonymous) @ main.8f947b7b.js:2
(anonymous) @ main.8f947b7b.js:2
k @ main.8f947b7b.js:2
onClick @ main.8f947b7b.js:2
Le @ main.8f947b7b.js:2
Be @ main.8f947b7b.js:2
(anonymous) @ main.8f947b7b.js:2
Fr @ main.8f947b7b.js:2
Gr @ main.8f947b7b.js:2
(anonymous) @ main.8f947b7b.js:2
cu @ main.8f947b7b.js:2
Pe @ main.8f947b7b.js:2
zr @ main.8f947b7b.js:2
Kt @ main.8f947b7b.js:2
Wt @ main.8f947b7b.js:2

MSAL Logs

No response

Network Trace (Preferrably Fiddler)

• Sent
• Pending

MSAL Configuration

auth: {
    clientId: REACT_APP_CLIENT_ID, // This is the ONLY mandatory field that you need to supply.
    authority: REACT_APP_AUTHORITY, // Defaults to "https://login.microsoftonline.com/common"
    redirectUri: window.location.href.includes("http://localhost:3000/")
      ? "http://localhost:3000/"
      : REACT_APP_REDIRECT_URI, // You must register this URI on Azure Portal/App Registration. Defaults to window.location.origin
    // postLogoutRedirectUri: `${process.env["REACT_APP_AAD_APP_REDIRECT_URI"]}`, // Indicates the page to navigate after logout.
    navigateToLoginRequestUrl: true, // If "true", will navigate back to the original request location before processing the auth code response.
  },
  cache: {
    cacheLocation: "sessionStorage", // Configures cache location. "sessionStorage" is more secure, but "localStorage" gives you SSO between tabs.
    storeAuthStateInCookie: false, // Set this to "true" if you are having issues on IE11 or Edge
  },
  system: {
    loggerOptions: {
      loggerCallback: (level, message, containsPii) => {
        if (containsPii) {
          return;
        }
        switch (level) {
          case LogLevel.Error:
            console.error(message);
            return;
          case LogLevel.Info:
            console.info(message);
            return;
          case LogLevel.Verbose:
            console.debug(message);
            return;
          case LogLevel.Warning:
            console.warn(message);
            return;
        }
      },
    },
  },

Relevant Code Snippets

const tokenResponse = await instance.acquireTokenSilent({
        ...loginRequest,
        account: accounts[0],
      });

Reproduction Steps

none

Expected Behavior

should be able to create a token without facing error

Identity Provider

Entra ID (formerly Azure AD) / MSA

Browsers Affected (Select all that apply)

Chrome, Firefox, Edge, Safari

Regression

No response

[pavankarthikparuchuri]

@jo-arroyo @tnorling @peterzenz

[sameerag]

Do we have any STS error tracked in the background?

[microsoft-github-policy-service]

@pavankarthikparuchuri This issue has been automatically marked as stale because it is marked as requiring author feedback but has not had any activity for 5 days. If your issue has been resolved please let us know by closing the issue. If your issue has not been resolved please leave a comment to keep this open. It will be closed automatically in 7 days if it remains stale.