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[New Feature]: add a chatbot for 24/7 Customer Support #149

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Zedoman opened this issue May 30, 2024 · 2 comments · May be fixed by #164
Open
1 task done

[New Feature]: add a chatbot for 24/7 Customer Support #149

Zedoman opened this issue May 30, 2024 · 2 comments · May be fixed by #164
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@Zedoman
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Zedoman commented May 30, 2024

🎮 feature Request

feature logic and basic description
Logic:

Develop a comprehensive knowledge base with information on game mechanics, common questions, and educational content.
Implement natural language processing (NLP) to understand and interpret user queries effectively.
Match user queries to the relevant sections of the knowledge base for immediate responses.
Description:
When a player asks a question, such as how to match specific pictures or the scientific principle behind a certain game level, the chatbot uses NLP to understand the query. It then retrieves the relevant information from the knowledge base and provides a detailed yet concise answer, ensuring players get immediate help without waiting for a human agent. For example, if a player asks, "How do I solve this matching puzzle?" the chatbot might respond with, "To solve the matching puzzle, look for pictures that demonstrate Newton's third law of motion.

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feature points

24/7 Customer Support:

Instant Assistance: Provide immediate answers to common gameplay questions and educational content.
Troubleshooting: Assist with technical issues, account problems, and gameplay-related queries at any time.

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GSSoC24

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Hey @Zedoman! 👋

👉 Thanks for opening this issue. We appreciate your contribution and will look into it as soon as possible.
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@Zedoman
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Zedoman commented Jun 4, 2024

done #164

@Zedoman Zedoman linked a pull request Jun 7, 2024 that will close this issue
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