diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
new file mode 100644
index 00000000..34761afd
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/bug_report.md
@@ -0,0 +1,29 @@
+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+Thank you for taking the time to contribute an issue! 
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Additional context**
+Add any other context about the problem here.
\ No newline at end of file
diff --git a/.github/ISSUE_TEMPLATE/feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md
new file mode 100644
index 00000000..1f37ec0e
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/feature_request.md
@@ -0,0 +1,20 @@
+---
+name: Feature request
+about: Suggest an idea for this project
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Is your feature request related to a problem in the current program to new available techology or software? Please describe and add links/citations if appropriate.**
+A clear and concise description of what the problem is or what the advance you would like us to incorporate is. Ex. when triaging structural variantS, I would like to [...]
+
+**Describe the solution you'd like**
+A clear and concise description of what you want to happen.
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.
\ No newline at end of file
diff --git a/.github/ISSUE_TEMPLATE/other-issue.md b/.github/ISSUE_TEMPLATE/other-issue.md
new file mode 100644
index 00000000..9923d6e5
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/other-issue.md
@@ -0,0 +1,10 @@
+---
+name: Other issue
+about: Describe your issue, request or question here
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+Try to be as clear and precise as possible, adding sufficient detail and context.
\ No newline at end of file
diff --git a/CHANGELOG.md b/CHANGELOG.md
index 53b6e429..01f1c5f2 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -1,6 +1,7 @@
 ## [unreleased]
 ### CHanged
 - Updated PR template
+- Generalised issue templates to make them more user-friendly for people outside our organisation
 - Moved logging setup out of app lifespan and db initialisation logic
 ### Fixed
 - Updated version of external images used in GitHub actions