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Unable to log in to Assistant PS, Error getting user session #48

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hkrivellFTCLLC opened this issue Jun 17, 2022 Discussed in #47 · 1 comment
Open

Unable to log in to Assistant PS, Error getting user session #48

hkrivellFTCLLC opened this issue Jun 17, 2022 Discussed in #47 · 1 comment

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@hkrivellFTCLLC
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Discussed in #47

Originally posted by hkrivellFTCLLC June 9, 2022
Good Afternoon,

I am attempting to connect to the Assistant.esri-ps.com to our enterprise portal for migration purposes. I was able to connect our destination portal, but our source portal is not connecting (we were able to connect last month). Assistant PS gets to the user approval screen with my user name but once I click approve, the login is attempted then it defaults to the destination portal, unable to connect to the source portal. I reviewed the Dev console and found the following error during Get User Session (Complete0Auth) . This returns an error 401 and does not log into our source portal.

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I'm not sure how this is resolved. Has anyone been able to fix this or know why complete0auth is failing?

@slibby
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slibby commented Jan 31, 2023

@hkrivellFTCLLC I think we just figured out this issue - can you check in your organization settings (for the online org) whether this setting is enabled?

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If that button is enabled, you either need to disable it, or add https://assistant.esri-ps.com to the approved apps list.

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