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Incident Response Team - Dallas Network Response Time #7

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timmy-time opened this issue Aug 18, 2024 · 2 comments
Open

Incident Response Team - Dallas Network Response Time #7

timmy-time opened this issue Aug 18, 2024 · 2 comments
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@timmy-time @loopofficial
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game-server US-1 incident Status of the site resolved Incident is resolved web-server-gemini Gemini web-server-orion Orion

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@timmy-time
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We've received automated alerts that Dallas is currently experiencing some level of packet loss, don't worry, we're on it! Incident Response Team has activated and is actively monitoring system logs.

  • Tim G
@timmy-time timmy-time added investigating Incident is investigated incident Status of the site game-server US-1 web-server-gemini Gemini web-server-orion Orion labels Aug 18, 2024
@timmy-time timmy-time added incident-degraded Status is degraded of the site and removed investigating Incident is investigated labels Aug 18, 2024
@timmy-time
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Seems like our Dallas Network has stabilised and our Upstream DDoS Protection has activated, protecting the subnet from a potential attack. Thank you for your understanding during this time.

@timmy-time timmy-time added resolved Incident is resolved and removed incident-degraded Status is degraded of the site labels Aug 18, 2024
@timmy-time
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I just got confirmation from our Provider. DDoS Protection successfully mitigated a peak of 8.4 Million PPS attack.

Services are back at operating capacity.

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@timmy-time @loopofficial