announcements.md

Announcements

Date	Announcement
20 September 2024	A new banner feature has been introduced on the SEED Dashboard to push critical messages to SEED users. . For more assistance: Email us at enquiries_seed@tech.gov.sg.
16 September 2024	SEED has not been officially tested on macOS 15 Sequoia, and we cannot provide support if users encounter issues. For more assistance: Email us at enquiries_seed@tech.gov.sg.
30 August 2024	The previously announced support for macOS 15 Sequoia, originally scheduled to begin on August 31, 2024, has been delayed until further notice. For more assistance: Email us at enquiries_seed@tech.gov.sg.
5 August 2024	SEED team has implemented the following changes: - Enhanced notifications to help users troubleshoot access issues with SGTS services. - Improved integrations between SEED components for a smoother user experience when accessing SGTS services. - Expanded browser support, now including Safari for macOS users. - Strengthened security measures for accessing GCC 2.0 AWS. For more assistance: Create an incident support request.
23 July 2024	SEED team will be implementing changes on 29th July 2024, Monday, from 22:00hrs to 30th July 2024, Tuesday, 00:00hrs SGT. The following changes will be implemented: - Integrate GCC2.0 AWS Identity Center with Cloudflare Access to enforce device compliance. Impact: - Users may momentarily be unable to access GCC2.0 AWS Identity Center and AWS Console. - After this change, users must use a SEED Government Managed Device (GMD), GSIB, or Comet device to access GCC2.0 AWS Identity Center. For more assistance: Create an incident support request.
17 July 2024	SEED team will be implementing changes on 19th July 2024, Friday, from 6:00 PM to 11:00 PM SGT, and 22nd July 2024, Monday, from 10:00 AM to 2:00 PM SGT. The following activities will be carried out: - 19th July 2024: Maintenance cycle - 22nd July 2024: Begin deploying enhancements to the system to improve user experience Impact: - Users onboarding or re-onboarding to SEED may be affected. - Access to SGTS services may be affected. For more assistance: Please contact us at enquiries_seed@tech.gov.sg for any issues or concerns.
04 July 2024	SEED team will be implementing changes today, 4th July 2024, Thursday, from 6:00 PM. No downtime is expected during this time. The following changes will be implemented: - Conditional Access Policies in TechPass PROD for SGTS and GCC2 Applications to target Comet users. Comet users will be checked for Zscaler IP and Device Compliance when accessing these applications. - Cloudflare Access Policies to allow COMET ZScaler IPs to access all SGTS Applications. Impact: There is no expected impact to current SEED users. If you experience any access issues to SGTS and GCC2, please contact us at enquiries_seed@tech.gov.sg. For more assistance: Please reach out to us at the provided contact email for any issues or concerns.
02 July 2024	Starting August 31, 2024, SEED will support macOS 15 Sequoia, alongside macOS 13 Ventura and macOS 14 Sonoma. Support for macOS 12 Monterey and older versions will be phased out, resulting in blocked access to SGTS and GCC services from these devices. For more assistance: Email us at enquiries_seed@tech.gov.sg.
03 May 2024	Connectivity issues through Cloudflare WARP have been identified. The SEED team is actively working to resolve these issues and has raised a high-priority ticket with Cloudflare. Updates will be provided as they become available. If you are encountering issues, please follow the workaround steps to re-authenticate your Cloudflare WARP client as detailed in our troubleshooting guide. For more assistance: Create an incident support request.
25 March 2024	The SEED Dashboard is now accessible on GoMax devices. If you are encountering issues, please refer to the troubleshooting guide. For more assistance: Create an incident support request.
29 February 2024	SEED team will be introducing a new feature for CIOs and CISOs on the SEED Dashboard, providing agencies with an admin view. This update is scheduled for 29 February 2024. No downtime is required for the implementation of this feature. The following changes will be implemented: - Admin view for CIOs and CISOs to enhance management and oversight within the SEED Dashboard. Impact: The impact on users will be minimal. Users will need to re-login to the dashboard to effect the changes. There will be no interruption to service availability during this update. If you are encountering issues, please refer to the troubleshooting guide. For more assistance: Create an incident support request.
20 March 2024	SEED team will be performing maintenance on 23rd March 2024 (Saturday) from 07:00h SGT to 18:00h SGT. During this maintenance window, the following components will be affected: - SEED Dashboard: Users may face intermittent access and see outdated data. - SEED Onboarding: Users may not be able to onboard successfully. There should be no impact to the following components: - SEED Offboarding. - Access to SGTS and GCC services. If you are still encountering issues, please refer to the troubleshooting guide. For more assistance: Create an incident support request.
29 February 2024	SEED team will be implementing changes on 7 March, Thursday, from 10:00 to 11:00 SGT. The following changes will be implemented: - Egress IP Conditional Access Policies for GCC 2.0 AWS SSO enterprise application to all TechPass users on TechPass production environment. - Egress IP Conditional Access Policies for Azure portal to all TechPass users on TechPass production environment. Impact: There is no impact to current SEED users who are working with the Cloudflare WARP enabled, to access GCC and SGTS services. If you are facing the “You cannot access this right now” error, ensure that you are onboarded to SEED and enable Cloudflare WARP, before re-accessing the GCC or SGTS Resources. If you are still encountering issues, please refer to the troubleshooting guide. For more assistance: Create an incident support request.
29 February 2024	SEED team will be introducing a new feature for CIOs and CISOs on the SEED Dashboard, providing agencies with an admin view. This update is scheduled for 29 February 2024. No downtime is required for the implementation of this feature. The following changes will be implemented: - Admin view for CIOs and CISOs to enhance management and oversight within the SEED Dashboard. Impact: The impact on users will be minimal. Users will need to re-login to the dashboard to effect the changes. There will be no interruption to service availability during this update. If you are encountering issues, please refer to the troubleshooting guide. For more assistance: Create an incident support request.
24 January 2024	SEED team will be implementing changes on 01 February, Thursday, from 10:00 to 11:00 SGT. The following changes will be implemented: - Egress IP Conditional Access Policies for GCC 2.0 AWS SSO enterprise application to all TechPass users on TechPass production environment. - Egress IP Conditional Access Policies for Azure portal to all TechPass users on TechPass production environment. Impact: There is no impact to current SEED users who are working with the Cloudflare WARP enabled, to access GCC and SGTS services. If you are facing the “You cannot access this right now” error, ensure that you are onboarded to SEED and enable Cloudflare WARP, before re-accessing the GCC or SGTS Resources. If you are still encountering issues, please refer to the troubleshooting guide. For more assistance: Create an incident support request.
22 January 2024	SEED team will be implementing changes on 25th Jan, Thursday, from 10:00 to 11:00 SGT. The following changes will be implemented: - Egress IP Conditional Access Policies for GCC 2.0 AWS SSO enterprise application to all TechPass users on TechPass production environment. Impact: There is no impact to current SEED users who are working with the Cloudflare WARP enabled, to access GCC and SGTS services. If you are facing the “You cannot access this right now” error, ensure that you are onboarded to SEED and enable Cloudflare WARP, before re-accessing the GCC or SGTS Resources. If you are still encountering issues, please refer to the troubleshooting guide. For more assistance: Create an incident support request.
18 January 2024	SEED team will be implementing changes on 18th Jan, Thursday, from 10:00 to 11:00 SGT. The following changes will be implemented: - Egress IP Conditional Access Policies for GCC 2.0 AWS SSO enterprise application to all SEED vendors on TechPass production environment. - Egress IP Conditional Access Policies for Azure portal to all SEED vendors on TechPass production environment. Impact: There is no impact to current SEED users who are working with the Cloudflare WARP enabled, to access GCC and SGTS services. If you are facing the “You cannot access this right now” error, ensure that you are onboarded to SEED and enable Cloudflare WARP, before re-accessing the GCC or SGTS Resources. If you are still encountering issues, please refer to the troubleshooting guide. For more assistance: Create an incident support request.
10 January 2024	SEED team will be implementing changes on 11th Jan, Thursday, from 10:00 to 11:00 SGT. The following changes will be implemented: - Egress IP Conditional Access Policies for GCC 2.0 AWS SSO enterprise application to all public officers on TechPass production environment. - Egress IP Conditional Access Policies for Azure portal to all public Officers on TechPass production environment. Impact: There is no impact to current SEED users who are working with the Cloudflare WARP enabled, to access GCC and SGTS services. If you are facing the “You cannot access this right now” error, ensure that you are onboarded to SEED and enable Cloudflare WARP, before re-accessing the GCC or SGTS Resources. If you are still encountering issues, please refer to the troubleshooting guide. For more assistance: Create an incident support request.
09 January 2024	Users might experience intermittent issues accessing the SEED dashboard on both GMD and GSIB devices. Impact: This may prevent users from accessing the SEED dashboard. For more assistance: Create an incident support request.
06 Dec 2023	SEED will be rolling out updates to tighten security on the M365 trial on 06 December 2023, from 18:00 SGT to 21:00 SGT. Impact: SEED users may experience intermittent access to the Internet during the deployment. Otherwise, no other action is required. For more assistance: Create an incident support request.
04 Dec 2023	SEED will be rolling out updates to pave way for new dashboard features on 04 December 2023, from 18:00 SGT to 21:00 SGT. Impact: SEED users will not be able to access the SEED dashboard during this time. New users onboarding to SEED at this time may face issues too. For more assistance: Create an incident support request.
22 November 2023	SEED will be rolling out updates for the admin view feature on 27 November 2023, from 18:00 SGT to 20:00 SGT. Impact: There is no impact to current SEED users. For more assistance: Create an incident support request.
22 November 2023	SEED will be performing scheduled maintenance for Tanium updates on 22 November 2023, from 18:00 SGT to 20:00 SGT. Impact: There is no impact to current SEED users. For more assistance: Create an incident support request.
15 November 2023	Public officers often deal with the challenge of managing two laptops — one for GSIB tasks, such as emails, Microsoft Teams, and SharePoint, and another for project development and tasks on GMD. To simplify this process and boost productivity through WoG M365 integration, our team collaborated with GIG to conduct a trial on GMDs. This feature allows developers to seamlessly access WoG emails, Microsoft Teams, and SharePoint Online.>Impact: There is no impact to current SEED users. For more assistance: Create an incident support request.
14 November 2023	SEED team will be implementing changes on 16 November 2023, Thursday, from 10:00 to 11:00 SGT. The following changes will be implemented: - Egress IP Conditional Access Policies for Cloudflare Access protected applications to all SEED users, and - Egress IP Conditional Access Policies for GCC 2.0 AWS SSO Enterprise Application to GDS-Central. Impact: There is no impact to current SEED users who are working with the Cloudflare WARP enabled, to access GCC and SGTS services. Refer to SEED status for more details. For more assistance: Create an incident support request.
25 October 2023	We have detected internal server errors from Cloudflare API on 24 October 2023, 21:50 SGT, impacting several of our services including CMP, SHIP-HATS, APEX, and SEED. Users on GMDs are currently affected, while users on GSIB should not experience any issues. Impact: There is no impact to current SEED users who are working with the Cloudflare WARP enabled, to access GCC and SGTS services. For more assistance: Create an incident support request.
12 October 2023	SEED now fully supports macOS 14 (Sonoma), allowing user to experience SEED on latest macOS version. If you have queries on this update, please get in touch with us through our SEED mailbox at: enquiries_seed@tech.gov.sg.
10 October 2023	We will perform a scheduled deployment on 11 October 2023, 10:00 SGT, on the Gamma release for Device Based Blocking. For more information, see SEED service status.
10 October 2023	Government Managed Devices (GMDs) cannot have unlicensed software or tools installed. Please comply with Section 4 of the Term of Use regarding Third Party Materials, accessible here. Kindly note that personal use licenses may not be applicable in an organisational setting. If you require specific software, follow your organisation's processes to obtain the legitimate version. For inquiries, contact us at enquiries_seed@tech.gov.sg.
09 October 2023	Cloudflare has identified an issue impacting users' ability to access the internet using Cloudflare WARP services on 9 October 2023, 04:09 SGT. Additionally, Cloudflare is investigating an issue that potentially impacts various Cloudflare services, including images, network, pages, stream, Tunnels, WARP, and Zero Trust services. These services may become temporarily unavailable or return 5xx HTTP errors. Impact: Users are unable to access the internet using Cloudflare WARP. Disabling Cloudflare services temporarily can restore internet access; however, this may restrict access to certain Cloudflare-protected applications, including SGTS products. More information available on https://www.cloudflarestatus.com/. For more assistance: Create an incident support request.
04 October 2023	Cloudflare has identified DNS resolution issues impacting users on the 1.1.1.1 public resolver and WARP services on October 4 2023, 16:19 SGT. Impact: Users may experience difficulties with DNS resolution, potentially leading to the inability to access the internet. More information available on https://www.cloudflarestatus.com/. For more assistance: Create an incident support request.
27 September 2023	Previously, we received feedback that some users faced difficulties onboarding onto SEED, which we had found attributed to licensing problems. This issue has been resolved as of 26 Sep 2023. If you are still experiencing onboarding issues, please refer to the troubleshooting page. Thank you.
26 September 2023	We will be performing a maintenance of our SEED configurations on 27 September 2023, from 20:00 SGT to 22:00 SGT. Impact: Users may experience intermittent connectivity while internet surfing or access GCC and SGTS services during the deployment. For more assistance: Create an incident support request.
15 September 2023	We are currently experiencing difficulties with onboarding new users onto SEED due to licensing problems. Rest assured, our team is actively addressing this issue, and a resolution is forthcoming.
04 September 2023	We are currently testing macOS 14 (Sonoma) compatibility with SEED. Official support will come after our internal tests. Access to SEED remains unaffected, but compliance controls may need time to adapt if you upgrade to macOS 14. We recommend waiting before upgrading if possible.
22 August 2023	The ACS URL for the Cloudflare Access Application [GCC 2.0 GCP][STG] GCP to TechPass STG will be updated to https://accounts.google.com/a/stg.techpass.gov.sg/acs on 22 August 2023, 17:00 SGT. Impact: - This change will affect GCP STG users using TechPass STG. - No impact for other users. For more assistance: Create an incident support request.
24 July 2023	We will be performing a maintenance of our SEED servers on 25 July 2023, from 20:00 SGT to 22:00 SGT. Impact: Users may experience service degradation on their GMDs and intermittent connectivity to SGTS services and GCC. For more assistance: Create an incident support request.
09 July 2023	Cloudflare has identified increase level of 530 errors in Singapore on 09 July 2023, 10:54 SGT. Impact: Users may experience service degradation on their GMDs and intermittent connectivity to SGTS services and GCC. More information available https://www.cloudflarestatus.com/. For more assistance: Create an incident support request.
20 June 2023	We will be performing a maintenance of our SEED servers on 21 June 2023, from 10:30 SGT to 12:30 SGT. Impact: - No impact for users accessing the new SEED Dashboard. Users accessing the deprecated DEEP Dashboard will be redirected to the new SEED Dashboard. - Users may notice weekly malware scans being performed on their GMDs. Action required: - After the deployment, check if you can access the SGTS and GCC 2.0 applications protected by SEED.
16 June 2023	SEED is now available on Dev Console Widget which allows easy access to information on SEED, from all portals on GCC and SGTS.
07 June 2023	Cloudflare will be performing scheduled maintenance in SIN (Singapore) data center on 07 June 2023, from 01:00 SGT to 07:00 SGT. Impact: Users may experience service degradation on their GMDs. For more assistance: Create an incident support request.
05 June 2023	We have identified connectivity issues through Cloudflare WARP on 05 June 2023, 13:30 SGT. Impact: Users may experience service degradation on their GMDs and intermittent connectivity to SGTS services and GCC. We have raised an issue with Cloudflare to resolve this. For more information, see SEED service status. For more assistance: Create an incident support request.
01 June 2023	We will be performing a maintenance of our SEED servers on 01 June 2023, from 21:00 SGT to 21:00 SGT. Impact: - There should be no impact on browsing websites through Cloudflare Gateway. - Users may not be able to access SGTS and GCC 2.0 applications protected by SEED during the maintenance activity. Action required: - After the deployment, check if you can access the SGTS and GCC 2.0 applications protected by SEED. - If you have issues accessing the applications, please create an incident support request.
31 May 2023	We will be performing a maintenance of our SEED servers on 31 May 2023, from 22:00 SGT to 23:00 SGT. Impact: You will not be able to access the Dashboard during the maintenance. Action required: - After the deployment, check if you can access the SEED Dashboard at the new URL https://dashboard.seed.tech.gov.sg/. - If you have issues accessing the SEED dashboard, please create an incident support request.
30 May 2023	We will be performing a maintenance of our SEED servers on 30 May 2023, from 18:00 SGT to 19:00 SGT. Impact: - For existing SEED users: Your device statuses on the DEEP Dashboard may not be updated. - For new SEED users: Your SEED onboarding may be delayed. Action required: - After the deployment, check if you can access the DEEP dashboard. - If you have issues accessing the DEEP dashboard, please create an incident support request.
25 May 2023	We will be performing a maintenance activity for Cloudflare to turn on egress IP on 25 May 2023, from 21:00 to 22:00 SGT. Users will see that traffic routed through Cloudflare Gateway will reflect the origin IP to be either of the following: - 8.29.230.19/32 or - 8.29.230.18/32 Impact: There should be no impact on browsing websites through Cloudflare Gateway or accessing SGTS and GCC 2.0 applications protected by SEED. Additional Information: For any further clarifications regarding this maintenance, please reach us at https://go.gov.sg/seed-techpass-support
19 May 2023	We have released the SEED primer on 19 May 2023. For more information, see SEED primer.
18 May 2023	We will be performing a scheduled maintenance on our SEED servers on 18 May 2023. For more information, see SEED service status.
17 May 2023	We have updated the onboarding process for SEED. For more information, see Onboard your device to SEED.
20 April 2023	We will be performing a scheduled maintenance on our SEED servers on 21 April 2023. For more information, see SEED service status.
05 April 2023	Some of the Windows users would have been unable to connect to GCC 2.0 or SGTS services due to an issue with Cloudflare WARP. For more information, see SEED service status.
04 April 2023	We will be performing a scheduled upgrade of our SEED servers on 04 April 2023. For more information, see SEED service status .
24 February 2023	We will be performing a scheduled upgrade of our SEED servers on 27 February 2023. For more information, see SEED service status .
14 February 2023	The following security updates are available for macOS users: - Safari 16.3.1 for macOS Big Sur and macOS Monterey users - macOS 13.2.1 for macOS Ventura users. Action required: Please update the required critical security patches for your macOS device. Additional information: For more information, see Apple security updates.
01 February 2023	We will be performing a scheduled deployment on 2nd February 2023 to upgrade WAF for the DEEP dashboard. For more information, refer to SEED service status page.
31 January 2023	If you have an older version of Cloudflare WARP client, the following latest version will be installed on your GMD on 31 January 2023 at 18:00 SGT. - version 2022.12.593.0 for macOS - version 2022.12.582.0 for Windows Why is this version of Cloudflare WARP installed now? The latest version is installed to fix the following issues: - Connectivity issue with Slack - WARP client losing IPv4 connectivity - WARP client attempting to configure DNS even when in posture-only, or proxy modes. Impact: While installing the new version of Cloudflare WARP client, your GMD will be disconnected from the SGTS resources that you are accessing at that time. This installation may take up to five minutes. Users whose GMD already has the newer version of the Cloudflare WARP client, will not be impacted; hence, no action is required by them. Action required: Ensure your GMD is connected to an active internet connection during the installation. Additional information: - If you can’t access SGTS services after the newer Cloudflare version is installed, please restart your GMD. If the issue persists, please create an incident support request with the respective SGTS service or TechPass and SEED support.
17 January 2023	Updated Known issues.
12 January 2023	We will perform a scheduled deployment on 20 January 2023 to revise the Cloudflare WARP and Gateway rules.
28 November 2022	SingCERT advises Google Chrome users to install browser update to address zero-day vulnerability. According to SingCERT, Google Chrome users should install the latest security updates following reports that hackers are actively exploiting a zero-day vulnerability. Affected Software: - Chrome and Chromium-based browsers Action required: To mitigate potential threats, - macOS users using Chrome are advised to upgrade their browser to version 107.0.5304.121 - Windows users using Chrome are advised to upgrade their browser version to 107.0.5304.121/122 - Users using Chromium-based browsers, such as Microsoft Edge, Brave, Opera, and Vivaldi, are also advised to apply relevant fixes as and when they become available. Additional information: Users are also encouraged to enable automatic updates in Chrome to ensure that their software is updated promptly.
22 November 2022	We will be enforcing a new device clean-up rule for SEED users whose TechPass ID belongs to the TechPass AAD. For more information, see MDM certificate and device clean-up policy.
11 November 2022	Apple has released security updates to address two vulnerabilities. According to SingCERT, successful exploitation of the vulnerabilities could allow an attacker to perform arbitrary code execution on affected products. It advised MacBook, iPhone and iPad users to update the software on their devices to fix two security flaws. Affected operating systems: - macOS Ventura Action required: - If your GMD runs on macOS Ventura, patch your OS to the latest version(13.0.1) immediately. Additional Information: - Users are also encouraged to enable automatic software updates under the settings function in their devices. For more information, refer to Apple security updates.
10 November 2022	macOS 13(Ventura) can now be onboarded to SEED. The post onboarding instructions for macOS 13 users may vary slightly based on the user interface changes done by Apple.
31 October 2022	Effective from 01 November 2022, users who have not onboarded their internet devices to SEED will not be able to establish a connection via GlobalProtect VPN to access GCC 1.0 resources. Users who fail to establish the connection via GlobalProtect may encounter the error message: "Please note that device must be onboarded to SEED with the following software installed successfully: 1. Microsoft Defender 2. Tanium". For more assistance: create a support request.
21 October 2022	The following version of Cloudflare WARP Client will be installed on your GMD on 21 October 2022 at 16:00 SGT to fix the ongoing issue with WARP re-enabling when other VPNs are connected. We had announced this ongoing issue on the SEED status page on 22 September 2022. - version 2022.9.582.0 for macOS - version 2022.9.583.0 for Windows Note: Additionally, the new Cloudflare version will fix the issues experienced while installing a fresh npm package and connecting to some services via SSH. Impact: While installing the new version of Cloudflare WARP client, your GMD will be disconnected from the SGTS resources that you are accessing at that time. This installation may take up to five minutes. Users whose GMD already has the newer version of the Cloudflare WARP client, will not be impacted; hence, no action is required by them. Action required: Ensure your GMD is connected to an active internet connection during the installation. Additional information: If you can’t access SGTS services after the newer client version is installed, please reboot your GMD. If the issue persists, please create an incident support request with the respective SGTS service or products team.
17 October 2022	Agencies will be able to raise a request for split tunnel allowlisting via the Support channel. For more information, refer to split tunnel allowlist.
30 September 2022	You can now onboard Windows 11 Pro or Enterprise versions to SEED. From October 1, 2022, for any SEED issues, except SHIP-HATS users, all others must contact the TechPass and SEED support team. For more information, refer to Create support request.
20 September 2022	We have an ongoing Cloudflare issue where users cannot connect to a VPN if it is not on the allowlist, and when their WARP gets re-enabled. We have raised an issue with Cloudflare to resolve this. Generally, when SEED users connect to a VPN with Cloudflare WARP active, WARP gets disabled and re-enabled. If users disable WARP before connecting to the VPN, WARP gets re-enabled. However, we identified that when WARP gets re-enabled and if the VPN is not in the allowlist, users will not be able to connect to that VPN. Action recommended: We suggest impacted users uninstall WARP and wait for Microsoft Intune to push down the old version.
15 September 2022	Apple has released security updates to address the eighth zero-day vulnerabilities that affect its operating systems. According to SingCERT, successful exploitation of this vulnerability could allow an attacker to enable maliciously written programmes to execute arbitrary code with kernel privilege. Affected operating systems and software: - macOS Monterey 12.6 - macOS Big Sur 11.7 - Safari 16 web browser is affected for both these OS. Action required: - If your GMD is running on macOS Big Sur or macOS Monterey, patch your OS to the latest versions immediately. - Update your Safari browser to the latest version. Additional information: For more information, refer to Apple security updates. - Users are also encouraged to enable automatic software updates under the settings function in their devices.
02 September 2022	Cloudflare will be discontinuing its private egress IP trial from 08 September 2022. SEED users will not be affected. Note for GCC 2.0 users: Do not configure any network policies to use this egress IP.
19 August 2022	Apple has released security updates to address two zero-day vulnerabilities that affect its operating systems. Successful exploitation allows the attacker to perform arbitrary code execution on vulnerable devices. Affected operating systems: - macOS Big Sur and macOS Catalina (affects the Safari versions earlier than 15.6.1 running on these operating systems) - macOS Monterey version earlier than 12.5.1 Action required: - If your GMD is running on macOS Big Sur or macOS Catalina, update your Safari to version 15.6.1. - If your GMD is running on the macOS Monterey version earlier than 12.5.1, update your OS to the latest version, 12.5.1. Additional information : For more information, refer to Apple security updates.
12 July 2022	Password policy for Windows will be implemented for your GMD on 19th July 2022, 12:00 SGT. Password complexity requirements will be set for both Windows password and Windows Hello PIN as mentioned below: Password or PIN type: Alphanumeric Password or PIN Complexity: Require digits(0 through 9), lowercase and uppercase letters Minimum password or PIN length: 12 Password expiration: 365 days Number of previous passwords to prevent reuse: 3 Impact: After this new password policy is implemented, when Windows users log into their device, their device will prompt them: to change their password and PIN if their current settings do not meet the specified password requirements. Action required: Ensure that you have backed-up your BitLocker keys in another device to avoid losing your data. For more information on how to back-up the BitLocker keys, please refer to the Windows tab in Encrypt your hard disk drive to protect your data at rest. Additional information: If you have any issues, please create an incident support request with the respective SGTS service or products team.
29 June 2022	Newer version of Cloudflare WARP Client will be installed on your GMD on July 01, 2022 18:00 SGT: - version 2022.5.342 for macOS - version 2022.5.341 for Windows The newer version of the Cloudflare WARP client will fix the memory leak issue observed on the older Cloudflare WARP clients. Impact: During the client installation, your GMD will be disconnected from the SGTS resources you are accessing at that time. This installation may take up to five minutes. Users whose GMD already has the newer version of the Cloudflare WARP client will not be impacted, and hence no action is required by them. Action required: Ensure your GMD is connected to an active internet connection during the installation. Additional information: - If you can't access SGTS services after the newer client version is installed, please reboot your GMD. - If the issue persists, please create an incident support request with the respective SGTS service or products team.