Can't uninstall Crashplan

[fuzzy76]

[fuzzy76@nst-hpmba:~] brew cask uninstall --verbose crashplan
==> Running uninstall process for crashplan; your password may be necessary
Password:
==> /opt/homebrew-cask/Caskroom/crashplan/4.4.1/Uninstall.app/Contents/Resources/uninstall.sh: line 89: //Library/Application Support/CrashPlan/install.vars: No such file or directory
Error: Command failed to execute!

==> Failed command:
["/usr/bin/sudo", "-E", "--", "#<Pathname:/opt/homebrew-cask/Caskroom/crashplan/4.4.1/Uninstall.app/Contents/Resources/uninstall.sh>"]

==> Output of failed command:


==> Exit status of failed command:
#<Process::Status: pid 22272 exit 1>
Error: Kernel.exit

[fuzzy76@nst-hpmba:~] brew cask doctor
==> OS X Release:
10.11
==> OS X Release with Patchlevel:
10.11.2
==> Hardware Architecture:
intel-64
==> Ruby Version:
2.0.0-p645
==> Ruby Path:
/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/bin/ruby
==> Homebrew Version:
Homebrew 0.9.5 (git revision 239dcd; last commit 2015-12-22)
==> Homebrew Executable Path:
/usr/local/bin/brew
==> Homebrew Cellar Path:
/usr/local/Cellar
==> Homebrew Repository Path:
/usr/local
==> Homebrew Origin:
https://github.com/Homebrew/homebrew.git
==> Homebrew-cask Version:
0.60.0 (git revision 67650; last commit 2 hours ago)
==> Homebrew-cask Install Location:
<NONE>
==> Homebrew-cask Staging Location:
/opt/homebrew-cask/Caskroom
==> Homebrew-cask Cached Downloads:
/Library/Caches/Homebrew
/Library/Caches/Homebrew/Casks
2 files (warning: run "brew cask cleanup")
128.55 megs (warning: run "brew cask cleanup")
==> Homebrew-cask Default Tap Path:
/usr/local/Library/Taps/caskroom/homebrew-cask
==> Homebrew-cask Alternate Cask Taps:
<NONE>
==> Homebrew-cask Default Tap Cask Count:
2928
==> Contents of $LOAD_PATH:
/usr/local/Library/Taps/caskroom/homebrew-cask/lib
/usr/local/Library/Homebrew
/Library/Ruby/Gems/2.0.0/gems/psych-2.0.6/lib
/Library/Ruby/Gems/2.0.0/extensions/universal-darwin-15/2.0.0/psych-2.0.6
/Library/Ruby/Site/2.0.0
/Library/Ruby/Site/2.0.0/x86_64-darwin15
/Library/Ruby/Site/2.0.0/universal-darwin15
/Library/Ruby/Site
/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/ruby/vendor_ruby/2.0.0
/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/ruby/vendor_ruby/2.0.0/x86_64-darwin15
/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/ruby/vendor_ruby/2.0.0/universal-darwin15
/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/ruby/vendor_ruby
/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/ruby/2.0.0
/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/ruby/2.0.0/x86_64-darwin15
/System/Library/Frameworks/Ruby.framework/Versions/2.0/usr/lib/ruby/2.0.0/universal-darwin15
==> Contents of $RUBYLIB Environment Variable:
<NONE>
==> Contents of $RUBYOPT Environment Variable:
<NONE>
==> Contents of $RUBYPATH Environment Variable:
<NONE>
==> Contents of $RBENV_VERSION Environment Variable:
<NONE>
==> Contents of $CHRUBY_VERSION Environment Variable:
<NONE>
==> Contents of $GEM_HOME Environment Variable:
<NONE>
==> Contents of $GEM_PATH Environment Variable:
<NONE>
==> Contents of $BUNDLE_PATH Environment Variable:
<NONE>
==> Contents of $PATH Environment Variable:
PATH="/Users/fuzzy76/.rbenv/shims:/Users/fuzzy76/repos/dotfiles/bin:/Users/fuzzy76/bin:/Users/fuzzy76/.composer/vendor/bin:/usr/local/bin:/usr/local/sbin:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/opt/X11/bin:/usr/local/Library/Taps/caskroom/homebrew-cask/cmd:/usr/local/Library/ENV/scm"
==> Contents of $SHELL Environment Variable:
SHELL="/bin/bash"
==> Contents of Locale Environment Variables:
LC_CTYPE="UTF-8"
==> Running As Privileged User:
No

[vitorgalvao]

Please always follow the reporting bugs guide. To do so, edit the top post and then comment after this one so I can check back.

Closing in the meantime, because a number of people never report back and it’s useless to keep the issue open in that case and without all the required information.

[fuzzy76]

Updated post. I am also seeing this exact same problem on a different Mac. If you want the brew cask doctor output from that one as well, let me know.

[vitorgalvao]

I’m guessing the uninstall script may no longer exist. Try file '/opt/homebrew-cask/Caskroom/crashplan/4.4.1/Uninstall.app/Contents/Resources/uninstall.sh' to see if it does.

[adidalal]

Updated CrashPlan to 4.5.0, and the uninstall script is here if you need it.

@vitorgalvao The script is in the same location (Uninstall.app/Contents/Resources/uninstall.sh)

The problem comes because it's looking for $appSupportDir/install.vars -> /Library/Application Support/CrashPlan/install.vars and it doesn't find it, I think.

[vitorgalvao]

The problem comes because it's looking for $appSupportDir/install.vars -> /Library/Application Support/CrashPlan/install.vars and it doesn't find it, I think.

@adityadalal924 Looks like you’re right.

Going through the gist you posted and working back from that variable, we eventually get to the problem: they have an hardcoded path.

Added to #12858, which falls under changes for #13201.

@fuzzy76 For now, to fix this, please edit /opt/homebrew-cask/Caskroom/crashplan/4.4.1/Uninstall.app/Contents/Resources/uninstall.sh and change that line to appDir="/opt/homebrew-cask/Caskroom/crashplan/4.4.1/Uninstall.app".

[fuzzy76]

Thanks :)