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[Bug] After update 0.4.7 -> 0.4.11 Failed to load apps, please refresh later #1971

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interkelstar opened this issue Aug 22, 2024 · 14 comments
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bug Something isn't working

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@interkelstar
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interkelstar commented Aug 22, 2024

Updated from 0.4.7 to 0.4.11, now all I can see on the main page is this. Tried rebooting - doesn't help. The apps are running though.

Logs are only info
22T21:58:07.744+0200 info mount then {"res": "e30K", "func": "httper.Mount", "file": "/home/runner/work/CasaOS/CasaOS/pkg/utils/httper/drive.go", "line": 93} 22T22:08:29.989+0200 info Notified systemd that casaos main service is ready {"func": "main.main", "file": "/home/runner/work/CasaOS/CasaOS/main.go", "line": 207} 22T22:08:29.992+0200 info CasaOS main service is listening... {"address": "127.0.0.1:46193", "func": "main.main", "file": "/home/runner/work/CasaOS/CasaOS/main.go", "line": 223} 22T22:08:39.849+0200 info when CheckAndMountAll storages {"storages": {"mountPoints":[]}, "func": "service.(*storageStruct).CheckAndMountAll", "file": "/home/runner/work/CasaOS/CasaOS/service/storage.go", "line": 71} 22T22:08:39.852+0200 info when CheckAndMountAll section {"section": {"remotes":["***"]}, "func": "service.(*storageStruct).CheckAndMountAll", "file": "/home/runner/work/CasaOS/CasaOS/service/storage.go", "line": 76} 22T22:08:39.855+0200 info when CheckAndMountAll MountStorage {"mountPoint": "/mnt/***", "fs": "***", "func": "service.(*storageStruct).CheckAndMountAll", "file": "/home/runner/work/CasaOS/CasaOS/service/storage.go", "line": 91} 22T22:08:40.520+0200 info mount then {"res": "e30K", "func": "httper.Mount", "file": "/home/runner/work/CasaOS/CasaOS/pkg/utils/httper/drive.go", "line": 93}

image

@interkelstar interkelstar added the bug Something isn't working label Aug 22, 2024
@interkelstar
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In the network logs and
casaos-cli app-management list apps
there is 502 error, while i checned that casaos app managment service is active and running, so some problems with it.

Downgrade to 0.4.7 by

wget -qO- https://get.casaos.io/v0.4.7 | sudo bash

helped

@interkelstar interkelstar changed the title [Bug] After update 0.4.9 -> 0.4.11 Failed to load apps, please refresh later [Bug] After update 0.4.7 -> 0.4.11 Failed to load apps, please refresh later Aug 22, 2024
@agus4402
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somebody found another solution better than downgrading version?

@dragonfire1119
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somebody found another solution better than downgrading version?

Have you run a health check? It’s important to identify what’s causing the issue first. Check out this video for guidance: https://youtu.be/mTqtkmjyGeQ

@agus4402
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somebody found another solution better than downgrading version?

Have you run a health check? It’s important to identify what’s causing the issue first. Check out this video for guidance: https://youtu.be/mTqtkmjyGeQ

yes, i did

image

all services working

@dragonfire1119
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somebody found another solution better than downgrading version?

Have you run a health check? It’s important to identify what’s causing the issue first. Check out this video for guidance: https://youtu.be/mTqtkmjyGeQ

yes, i did

image

all services working

Have you looked at the network requests in the browser developer tools? Also, is Docker running? docker ps

@agus4402
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somebody found another solution better than downgrading version?

Have you run a health check? It’s important to identify what’s causing the issue first. Check out this video for guidance: https://youtu.be/mTqtkmjyGeQ

yes, i did
image
all services working

Have you looked at the network requests in the browser developer tools? Also, is Docker running? docker ps

all services are working perfectly, and im getting this error:

image
image

@mah3uz
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mah3uz commented Aug 29, 2024

Having same issue since upgrading from v0.4.8 to v0.4.8.9
Upgrading to v0.8.11 is same. Also it's not showing any app in offline.

@lonelyloulou
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QQ截图20240912214515
QQ截图20240912214557
sorry,i dont open some apps,how to solve? please

@xinxiushuo
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xinxiushuo commented Sep 13, 2024

我也遇到类似问题,但是在终端里执行更新命令过程中可以解决。
wget -qO- https://get.casaos.io | sudo bash

但是执行完重启后问题依然存在

@sdlkhfksl
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wget -qO- https://get.casaos.io/v0.4.7 | sudo bash

@JIMQIU2000
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I down grade to v0.4.8,the apps can load now, but it still have problem, i can't upload video into files app, but if i upload success,it video can not play,when i download the video into my device it can not play as well, i think i should reinstall my device's debian11 and then install v0.4.8

@JIMQIU2000
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I think is some bugs out there cause this problem, i try to run health check script but i can't see any wrong with it, and my hard drive use about 10% usage before update, after upgrade to v0.4.11 it's usage up 90%.My device is zimaborad.

@mah3uz
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mah3uz commented Sep 18, 2024

I also checked the healthcheck, no issues.
But I think something with DNS resolution, but it should not give any issue. It should work loading the dashboard without internet.

@lonelyloulou
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I think you are right
Dns

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