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Add button to ask question in #how-to-get-help #325

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MoonTM-GIT opened this issue Jul 24, 2022 · 10 comments
Open

Add button to ask question in #how-to-get-help #325

MoonTM-GIT opened this issue Jul 24, 2022 · 10 comments
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feature: help-system For issues pertaining to the bot's help channel management functionality. new feature

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@MoonTM-GIT
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Add an additional button (e.g. Ask question) to #how-to-get-help that opens up a modal where people can ask their question and when that modal is submitted, that question is reposted to a help channel, the help channel is automatically reserved for the question and the user is pinged in the help channel. There should be an ephemeral response to the modal containing the (now reserved) reserved channel.
This is intended to be an alternative to our "current" way of reserving help channels.

@danthe1st

@MoonTM-GIT MoonTM-GIT added feature: help-system For issues pertaining to the bot's help channel management functionality. new feature labels Jul 24, 2022
@liquiddevelopmentnet
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Are modal fields prefillable?

@jasonlessenich
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yes

@liquiddevelopmentnet
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What about opening a modal (the same for the button in how to get help) for when a user tries to send a message in one of the available help channels, prefill the message field.

With that following things could be realized:

  • More detailed description
  • Tags or Topics

Just an idea

@MoonTM-GIT
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I don't like that tbh, I think reserving help channels should be as easy and simple as possible

@liquiddevelopmentnet
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Yeah you're probably right.

@liquiddevelopmentnet
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How do you do these one time sent messages anyways? Like the message in #how-to-get-help

@MoonTM-GIT
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Wdym?

@liquiddevelopmentnet
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The bot sends the message in the channel with the button. But how? Like per command or how is the bot doing it.

@MoonTM-GIT
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Can you send a picture of what you mean?

@liquiddevelopmentnet
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-- conversation was continued in discord --

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Labels
feature: help-system For issues pertaining to the bot's help channel management functionality. new feature
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