Mapping errors for certain movies/shows

[ruscles]

I'm seeing the following errors when running the script for a handful of movies/shows:

Mapping Error | local://13003 | No match in Plex for "<Movie name here>" |
and
Mapping Error | local://17236 | No match in Plex for "<TV show name here>" |

And further down it shows
| <TV show name> | No TMDb ID for Guid: local://17236

I've tried refreshing the metadata for these movies/shows in plex and it doesn't pull any info (movie poster, description, etc). Looks like this may be a plex issue, any ideas how to resolve it? Thanks!

[chazlarson]

Those items are not matched to anything in Plex, so Plex doesn't know what they are.

For example:

| Mapping Error | plex://show/66199bf03300ab2f988aad63           | Unable to convert TMDb ID: 251641 to TVDb ID for "Ibiza: Secrets of the Party Island" |

That's matched in Plex but Kometa can't find it on TVDB

| Mapping Error | plex://movie/5ea7d95e7467720043aa68d9          | No ID to convert for "Alibabavum 40 Thirudargalum" |

That's matched in Plex, buit has no external IDs that Kometa can use to map between sites.

| Mapping Error | tv.plex.agents.none://384438                   | Agent none not supported for "Thatha" |

unsupported agent

| Mapping Error | local://805290                                 | No match in Plex for "Marvel's the Punisher" |

Not matched in Plex.

[ruscles]

Thanks for the quick reply. Is there a recommended way to fix existing matches or change how Plex imports/scans new files?

Plex has just been automatically picking up what sonarr/radarr drop in their respective directories. Trying to understand why some movies have this issue but not others

I've messed around with the agents quite a bit and haven't been able to find a configuration that fixes this. Also seeing this in the Plex console when trying to manually refresh metadata:

MetadataAgentPostProcessor: failed to find agent for identifier tv.plex.agents.series

[chazlarson]

Trying to understand why some movies have this issue but not others

Most likely down to naming.

Simplest and best for matching is to ensure your files and folders follow Plex' recommendations, and especially to add an IMDB/TMDB ID to the folder name. Sonarr/Radarr can do this for you.

Since I started adding the IDs into the name I don't think I've ever seen a mismatched or unmatched item.

Thus:

$ ls /mnt/storage/movies/4k
1000 Miles From Christmas (2021) {imdb-tt13782052} {tmdb-852590}
10 Cloverfield Lane (2016) {imdb-tt1179933} {tmdb-333371}
10 Days of a Bad Man (2023) {imdb-tt24852002} {tmdb-1074262}
10 Days of a Good Man (2023) {imdb-tt23334464} {tmdb-1073337}
10 Minutes Gone (2019) {imdb-tt8809652} {tmdb-552865}
10 Things I Hate About You (1999) {imdb-tt0147800} {tmdb-4951}
12.12 The Day (2023) {imdb-tt22507524} {tmdb-919207}
12 Angry Men (1957) {imdb-tt0050083} {tmdb-389}
12 Hours (2022) {imdb-tt15621500} {tmdb-933398}
12 Mighty Orphans (2021) {imdb-tt8482584} {tmdb-625169}
12 Strong (2018) {imdb-tt1413492} {tmdb-429351}
12th Fail (2023) {imdb-tt23849204} {tmdb-1163258}
12th Man (2022) {imdb-tt14986012} {tmdb-847726}
...

$ ls /mnt/storage/television/4k
11.22.63 (2016) {tvdb-301824}
13 Reasons Why (2017) {tvdb-323168}
1883 (2021) {tvdb-396390}
1899 (2022) {tvdb-384429}
1923 (2022) {tvdb-416491}
1971 - The Year That Music Changed Everything (2021) {tvdb-401953}
1983 (2018) {tvdb-350796}
1992 (2024) {imdb-tt27787158} {tvdb-436946}
30 Coins (2020) {imdb-tt9764386} {tvdb-369414}
3% (2016) {tvdb-250749}
36 Days (2024) {imdb-tt27618627} {tvdb-451843}
3 Body Problem (2024) {imdb-tt13016388} {tvdb-411959}
...

[ruscles]

Awesome, thanks for your help. I think a combination of the folder naming and agent change resolved this issue. Love the script by the way, really adds a professional feel to the library