Skip to content

Files

Latest commit

 

History

History
315 lines (315 loc) · 20.8 KB

SouthCallCenter.csv

File metadata and controls

315 lines (315 loc) · 20.8 KB
1
BranchCall PurposeTime BlockIncoming or OutgoingQueueRep IDSaleLost CallAbandonedBusy MinutesNot Ready MinutesIncoming Wait TimeDuring Call Wait TimeCalls
2
0SouthSales Support10:00 AMIncomingDKateNO00911.021
3
1SouthSales Support10:00 AMIncomingCEricNO00821.041
4
2SouthSales Support10:00 AMIncomingCSusanNO001021.041
5
3SouthSales Support10:00 AMIncomingCAliceNO001211.031
6
4SouthSales Support12:00 PMIncomingCSandyNO00831.031
7
5SouthSales Support1:00 PMIncomingDKarlNO00911.041
8
6SouthProduct Support11:00 AMIncomingCSandyNO00811.021
9
7SouthProduct Support12:00 PMIncomingCSandyNO00811.031
10
8SouthProduct Support2:00 PMIncomingDRandyNO001121.041
11
9SouthProduct Support3:00 PMIncomingDGeorgeNO00831.041
12
10SouthProduct Support3:00 PMIncomingDHelgaNO00911.031
13
11SouthProduct Support4:00 PMIncomingDJoshNO001131.031
14
12SouthProduct Support4:00 PMIncomingDGeorgeNO001011.041
15
13SouthProduct Support5:00 PMIncomingCAliceNO001131.031
16
14SouthProduct Support5:00 PMIncomingDRandyNO001031.021
17
15SouthComplaint11:00 AMIncomingDRandyNO001231.041
18
16SouthComplaint12:00 PMIncomingDJoshNO00931.021
19
17SouthComplaint1:00 PMIncomingCEricNO001231.031
20
18SouthComplaint1:00 PMIncomingCSandyNO001031.031
21
19SouthComplaint5:00 PMIncomingDKarlNO001231.041
22
20SouthComplaint12:00 PMIncomingDRandyNO10832.031
23
21SouthSales Support10:00 AMIncomingCEricNO001212.031
24
22SouthSales Support10:00 AMIncomingDRandyNO001012.041
25
23SouthSales Support11:00 AMIncomingDKateNO001232.031
26
24SouthSales Support12:00 PMIncomingCEricNO001232.021
27
25SouthSales Support1:00 PMIncomingDRandyNO00922.021
28
26SouthProduct Support10:00 AMIncomingCSusanNO001232.031
29
27SouthProduct Support11:00 AMIncomingCSharonNO001012.031
30
28SouthProduct Support11:00 AMIncomingCSusanNO001212.041
31
29SouthProduct Support12:00 PMIncomingCSandyNO00912.021
32
30SouthProduct Support2:00 PMIncomingCEricNO001112.041
33
31SouthProduct Support2:00 PMIncomingDGeorgeNO001132.021
34
32SouthProduct Support3:00 PMIncomingCEricNO001012.041
35
33SouthProduct Support3:00 PMIncomingCEricNO001212.041
36
34SouthProduct Support3:00 PMIncomingDRandyNO00932.031
37
35SouthProduct Support5:00 PMIncomingCAliceNO001032.041
38
36SouthComplaint9:00 AMIncomingCEricNO001012.031
39
37SouthComplaint10:00 AMIncomingCSandyNO001012.041
40
38SouthComplaint12:00 PMIncomingDKateNO001012.021
41
39SouthComplaint12:00 PMIncomingDGeorgeNO00912.021
42
40SouthComplaint12:00 PMIncomingCSusanNO001112.041
43
41SouthComplaint1:00 PMIncomingCEricNO00832.021
44
42SouthComplaint1:00 PMIncomingCEricNO00912.041
45
43SouthComplaint2:00 PMIncomingDKarlNO00822.041
46
44SouthComplaint3:00 PMIncomingCSusanNO00912.041
47
45SouthComplaint3:00 PMIncomingDHelgaNO001212.021
48
46SouthComplaint3:00 PMIncomingCSandyNO001032.041
49
47SouthComplaint5:00 PMIncomingDHelgaNO001032.031
50
48SouthSales Support10:00 AMIncomingDHelgaNO00813.041
51
49SouthSales Support10:00 AMIncomingDGeorgeNO001023.021
52
50SouthSales Support10:00 AMIncomingCSandyNO001023.041
53
51SouthSales Support10:00 AMIncomingCEricNO001223.021
54
52SouthSales Support10:00 AMIncomingDKateNO001133.021
55
53SouthSales Support11:00 AMIncomingCEricNO00923.041
56
54SouthSales Support12:00 PMIncomingCSharonNO00813.041
57
55SouthSales Support12:00 PMIncomingCEricNO001023.031
58
56SouthSales Support12:00 PMIncomingCSharonNO00933.021
59
57SouthSales Support12:00 PMIncomingDKateNO00813.031
60
58SouthSales Support12:00 PMIncomingDKateNO00813.031
61
59SouthSales Support12:00 PMIncomingCSusanNO001033.041
62
60SouthSales Support1:00 PMIncomingCAliceNO00823.031
63
61SouthSales Support2:00 PMIncomingDKarlNO001023.041
64
62SouthSales Support2:00 PMIncomingCSandyNO001223.021
65
63SouthSales Support4:00 PMIncomingDGeorgeNO001123.021
66
64SouthProduct Support10:00 AMIncomingCAliceNO001033.021
67
65SouthProduct Support11:00 AMIncomingDHelgaNO00933.041
68
66SouthProduct Support12:00 PMIncomingCEricNO001213.021
69
67SouthProduct Support3:00 PMIncomingDHelgaNO001123.041
70
68SouthProduct Support3:00 PMIncomingDRandyNO001113.041
71
69SouthProduct Support3:00 PMIncomingDRandyNO00913.031
72
70SouthProduct Support4:00 PMIncomingDKarlNO001113.031
73
71SouthProduct Support5:00 PMIncomingDRandyNO001233.041
74
72SouthComplaint10:00 AMIncomingDKarlNO001223.041
75
73SouthComplaint10:00 AMIncomingCSusanNO00933.021
76
74SouthComplaint12:00 PMIncomingCSusanNO001133.021
77
75SouthComplaint3:00 PMIncomingDGeorgeNO00933.041
78
76SouthComplaint5:00 PMIncomingCSharonNO001133.041
79
77SouthComplaint4:00 PMIncomingDRandyNO011214.041
80
78SouthSales Support10:00 AMIncomingDRandyNO001114.041
81
79SouthSales Support10:00 AMIncomingCEricNO00814.031
82
80SouthSales Support11:00 AMIncomingDHelgaNO00924.031
83
81SouthSales Support12:00 PMIncomingCSandyNO001214.031
84
82SouthSales Support12:00 PMIncomingCEricNO00924.031
85
83SouthSales Support12:00 PMIncomingDHelgaNO001224.041
86
84SouthSales Support12:00 PMIncomingCSharonNO001234.031
87
85SouthSales Support1:00 PMIncomingCSharonNO00824.041
88
86SouthSales Support3:00 PMIncomingCSandyNO001214.041
89
87SouthSales Support4:00 PMIncomingDKarlNO00934.031
90
88SouthSales Support4:00 PMIncomingDJoshYES001134.021
91
89SouthProduct Support11:00 AMIncomingDKateNO00914.031
92
90SouthProduct Support12:00 PMIncomingDJoshNO00814.031
93
91SouthProduct Support12:00 PMIncomingDHelgaNO00914.031
94
92SouthProduct Support2:00 PMIncomingDGeorgeNO00914.021
95
93SouthProduct Support2:00 PMIncomingCSusanNO00834.041
96
94SouthProduct Support3:00 PMIncomingDRandyNO00924.041
97
95SouthProduct Support3:00 PMIncomingDJoshNO00824.041
98
96SouthProduct Support3:00 PMIncomingDJoshNO001114.031
99
97SouthProduct Support3:00 PMIncomingDJoshNO001214.021
100
98SouthProduct Support3:00 PMIncomingCSusanNO001134.031
101
99SouthProduct Support3:00 PMIncomingDGeorgeNO001224.021
102
100SouthProduct Support4:00 PMIncomingCSusanNO001024.041
103
101SouthProduct Support4:00 PMIncomingDGeorgeNO001234.031
104
102SouthProduct Support5:00 PMIncomingCEricNO001214.031
105
103SouthComplaint11:00 AMIncomingDJoshNO00834.041
106
104SouthComplaint12:00 PMIncomingDKarlNO00934.031
107
105SouthComplaint2:00 PMIncomingDKateNO00934.031
108
106SouthComplaint4:00 PMIncomingDGeorgeNO001234.031
109
107SouthSales Support10:00 AMIncomingDJoshYES001115.031
110
108SouthSales Support10:00 AMIncomingDHelgaNO00835.031
111
109SouthSales Support12:00 PMIncomingCSharonNO001115.021
112
110SouthSales Support1:00 PMIncomingCSharonNO00815.021
113
111SouthProduct Support11:00 AMIncomingCSandyNO00825.021
114
112SouthProduct Support2:00 PMIncomingDKateNO00825.031
115
113SouthProduct Support2:00 PMIncomingCEricNO00815.031
116
114SouthProduct Support2:00 PMIncomingDKarlNO001135.021
117
115SouthProduct Support2:00 PMIncomingDRandyNO00815.021
118
116SouthProduct Support4:00 PMIncomingCSusanNO00825.041
119
117SouthProduct Support5:00 PMIncomingDRandyNO001015.031
120
118SouthComplaint9:00 AMIncomingDHelgaNO00825.021
121
119SouthComplaint10:00 AMIncomingDKateNO001235.031
122
120SouthComplaint11:00 AMIncomingDGeorgeNO001215.041
123
121SouthComplaint1:00 PMIncomingDRandyNO001025.041
124
122SouthComplaint2:00 PMIncomingCAliceNO001135.031
125
123SouthComplaint3:00 PMIncomingDKateNO001025.031
126
124SouthComplaint4:00 PMIncomingCSandyNO00935.031
127
125SouthComplaint5:00 PMIncomingDGeorgeNO001215.041
128
126SouthProduct Support9:00 AMOutgoingCSandyNO1012241
129
127SouthProduct Support9:00 AMOutgoingCSusanNO109341
130
128SouthProduct Support9:00 AMOutgoingDKarlNO109341
131
129SouthSales Support10:00 AMOutgoingCSusanNO108241
132
130SouthSales Support11:00 AMOutgoingDJoshNO109241
133
131SouthSales Support12:00 PMOutgoingDJoshNO1012131
134
132SouthSales Support12:00 PMOutgoingCSharonNO1011241
135
133SouthProduct Support1:00 PMOutgoingDRandyNO109131
136
134SouthProduct Support5:00 PMOutgoingDJoshNO109141
137
135SouthProduct Support5:00 PMOutgoingDRandyNO109321
138
136SouthSales Support10:00 AMOutgoingDHelgaNO019141
139
137SouthSales Support10:00 AMOutgoingCSharonNO019131
140
138SouthProduct Support3:00 PMOutgoingDHelgaNO0112121
141
139SouthSales Support10:00 AMOutgoingDGeorgeNO008321
142
140SouthSales Support10:00 AMOutgoingDKarlNO0011221
143
141SouthSales Support10:00 AMOutgoingDKateNO0010221
144
142SouthSales Support10:00 AMOutgoingDRandyNO0011131
145
143SouthSales Support10:00 AMOutgoingCEricNO0011131
146
144SouthSales Support10:00 AMOutgoingCSandyNO0012321
147
145SouthSales Support10:00 AMOutgoingCAliceNO0011241
148
146SouthSales Support10:00 AMOutgoingDJoshNO0010141
149
147SouthSales Support10:00 AMOutgoingDKarlNO0011341
150
148SouthSales Support10:00 AMOutgoingCAliceNO0011321
151
149SouthSales Support10:00 AMOutgoingDKarlNO0010321
152
150SouthSales Support10:00 AMOutgoingDKateNO0012241
153
151SouthSales Support10:00 AMOutgoingDGeorgeNO0011131
154
152SouthSales Support10:00 AMOutgoingDKarlNO008241
155
153SouthSales Support10:00 AMOutgoingDKateNO009131
156
154SouthSales Support10:00 AMOutgoingDKarlNO0012121
157
155SouthSales Support10:00 AMOutgoingCEricNO0010131
158
156SouthSales Support10:00 AMOutgoingCAliceNO009131
159
157SouthSales Support10:00 AMOutgoingDJoshNO0011121
160
158SouthSales Support10:00 AMOutgoingCSharonNO0011241
161
159SouthSales Support10:00 AMOutgoingDHelgaNO009241
162
160SouthSales Support10:00 AMOutgoingDJoshYES0010141
163
161SouthSales Support10:00 AMOutgoingDRandyNO0011341
164
162SouthSales Support10:00 AMOutgoingDJoshYES0010341
165
163SouthSales Support10:00 AMOutgoingDKarlNO0011141
166
164SouthSales Support11:00 AMOutgoingCEricNO0011141
167
165SouthSales Support11:00 AMOutgoingDJoshNO0012331
168
166SouthSales Support11:00 AMOutgoingDRandyNO008321
169
167SouthSales Support11:00 AMOutgoingCEricNO009241
170
168SouthSales Support11:00 AMOutgoingCSharonNO008131
171
169SouthSales Support11:00 AMOutgoingDJoshNO009321
172
170SouthSales Support11:00 AMOutgoingDRandyNO008321
173
171SouthSales Support11:00 AMOutgoingDRandyNO008231
174
172SouthSales Support11:00 AMOutgoingCSandyNO0012141
175
173SouthSales Support11:00 AMOutgoingDRandyNO0011221
176
174SouthSales Support12:00 PMOutgoingDKateNO0012231
177
175SouthSales Support12:00 PMOutgoingCSandyNO008141
178
176SouthSales Support12:00 PMOutgoingDJoshNO0010241
179
177SouthSales Support12:00 PMOutgoingCSandyNO009141
180
178SouthSales Support12:00 PMOutgoingDKateNO0010321
181
179SouthSales Support12:00 PMOutgoingCSandyNO0010131
182
180SouthSales Support12:00 PMOutgoingCSandyNO008141
183
181SouthSales Support12:00 PMOutgoingDHelgaNO0010121
184
182SouthSales Support12:00 PMOutgoingCSandyNO0011131
185
183SouthSales Support12:00 PMOutgoingDKarlNO0010321
186
184SouthSales Support12:00 PMOutgoingDKateNO0011141
187
185SouthSales Support12:00 PMOutgoingCSharonNO0012141
188
186SouthSales Support12:00 PMOutgoingCSusanNO0010241
189
187SouthSales Support12:00 PMOutgoingDJoshNO008321
190
188SouthSales Support12:00 PMOutgoingCSusanNO008141
191
189SouthSales Support12:00 PMOutgoingCEricNO0010141
192
190SouthSales Support12:00 PMOutgoingDGeorgeNO0012141
193
191SouthSales Support1:00 PMOutgoingDGeorgeNO0011131
194
192SouthSales Support1:00 PMOutgoingCSharonNO0012241
195
193SouthSales Support1:00 PMOutgoingDKateNO008221
196
194SouthSales Support1:00 PMOutgoingDGeorgeNO0010131
197
195SouthSales Support1:00 PMOutgoingCEricNO0010131
198
196SouthSales Support2:00 PMOutgoingDHelgaNO008241
199
197SouthSales Support2:00 PMOutgoingDHelgaNO009131
200
198SouthSales Support3:00 PMOutgoingDGeorgeNO008131
201
199SouthSales Support3:00 PMOutgoingDHelgaNO008141
202
200SouthSales Support4:00 PMOutgoingDKateNO0011331