Trailers don't work on Samsung the Frame TV with Emby App

[Sanji78]

Trailers don't work on Samsung the Frame TV with Emby App

[LukePulverenti]

Hi, what version number of the app?

[Sanji78]

Both TV and Emby Server are up to date.

[Sanji78]

I can see trailers on Chrome with Laptop

[LukePulverenti]

Hi, what is the exact version number of the app?

[Sanji78]

App 2.2.5 for Samsung. I have a Samsung The Frame 2021 model.

[LukePulverenti]

OK. It is resolved in 2.2.9, which is currently in Samsung review for 2021 models. If you need immediate relief there is the USB build from our website:
https://emby.media/emby-for-samsung-smart-tv.html

[Sanji78]

Thanks, I'll try. Will "https://github.com/MediaBrowser/Emby.Releases/raw/master/tizen/tizen.zip" work for every Samsung TV or do I need to find the one compatible with my model?

[LukePulverenti]

It works for all.

[Sanji78]

Thanks for your prompt replies. Would it be possible to have directly the wgt file so I can install it via Tizen Studio (without using the USB) or having the source code, compiling and pushing it to TV via Tizen Studio? I'm asking because I don't have easy access to the dock station of the TV.

[Sanji78]

I was able to install it on my Samsung The Frame 85 and the problem is fixed (Trailers now works)... the problem is that I'm not able to install it on my other TV, that is a Samsung The Frame 65, same year... when I insert the same USB stick, formatted as FAT16, nothing happens... the same USB stick was working on 85 model. Any idea? The upgrade does not start automatically