Skip to content

Commit f14154e

Browse files
author
Eldar Gasadov
committed
update sign-in-loop.md
Added sign-in troubleshooting for protected environments.
1 parent 573c96a commit f14154e

File tree

1 file changed

+16
-0
lines changed

1 file changed

+16
-0
lines changed

Teams/teams-sign-in/sign-in-loop.md

Lines changed: 16 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -120,6 +120,22 @@ For more information, see [Teams preview won't open in Safari](https://support.m
120120
- `https://*.sfbassets.com`
121121
- `https://*.skypeforbusiness.com`
122122

123+
## Extra steps for protected environments
124+
125+
Your organization might use [Defender for Cloud Apps](https://aka.ms/defender-for-cloud-apps) and employ its Conditional Access App Control to control the access to the cloud apps.
126+
127+
Examine the list of safe suffixes on [Defender Cloud Apps troubleshooting page](/defender-cloud-apps/troubleshooting-proxy-url) and check if your Teams URL ends with one of them.
128+
129+
If so, you should add your modified Teams site address to your browser's trusted list.
130+
131+
Let's say your Teams URL is `https://teams.microsoft.com.mcas.ms/`. You must transform it according you browser's pattern format and add to trusted list as it is described above.
132+
133+
So, depending on you browser, the actual site address you should include will look like:
134+
135+
- Microsoft Edge or Google Chrome: `[*.]teams.microsoft.com.mcas.ms`
136+
- Mozilla Firefox: `https://teams.microsoft.com.mcas.ms`
137+
- Internet Explorer: `https://*.teams.microsoft.com.mcas.ms`
138+
123139
[!INCLUDE [Third-party information disclaimer](../../includes/third-party-information-disclaimer.md)]
124140

125141
Still need help? Go to [Microsoft Community](https://answers.microsoft.com/).

0 commit comments

Comments
 (0)