From 0d524293d64f98525957a127c1be5d67d3d87a25 Mon Sep 17 00:00:00 2001 From: PureCloud Jenkins Date: Tue, 29 Oct 2024 06:38:25 +0000 Subject: [PATCH] 207.0.0 --- README.md | 103 +- build/.openapi-generator/FILES | 18 + build/APIData.json | 342 +- build/README.md | 103 +- .../dist/node/purecloud-platform-client-v2.js | 804 +- .../web-amd/purecloud-platform-client-v2.js | 804 +- .../purecloud-platform-client-v2.min.js | 2 +- build/dist/web-cjs/bundle.js | 368 +- .../web-cjs/purecloud-platform-client-v2.js | 368 +- .../purecloud-platform-client-v2.min.js | 2 +- build/docs/AgentAssistantsApi.md | 2 +- build/docs/AgentCopilotApi.md | 2 +- build/docs/AgentUIApi.md | 2 +- build/docs/AlertingApi.md | 2 +- build/docs/AnalyticsApi.md | 20 +- build/docs/ArchitectApi.md | 6 +- build/docs/AuditApi.md | 2 +- build/docs/AuthorizationApi.md | 6 +- build/docs/BillingApi.md | 2 +- build/docs/CarrierServicesApi.md | 2 +- build/docs/ChatApi.md | 2 +- build/docs/CoachingApi.md | 2 +- build/docs/ContentManagementApi.md | 4 +- build/docs/ConversationsApi.md | 7 +- build/docs/DataExtensionsApi.md | 2 +- build/docs/DownloadsApi.md | 2 +- build/docs/EmailsApi.md | 2 +- build/docs/EmployeeEngagementApi.md | 2 +- build/docs/EventsApi.md | 2 +- build/docs/ExternalContactsApi.md | 469 +- build/docs/FaxApi.md | 2 +- build/docs/FlowsApi.md | 2 +- build/docs/GamificationApi.md | 2 +- .../GeneralDataProtectionRegulationApi.md | 2 +- build/docs/GeolocationApi.md | 2 +- build/docs/GreetingsApi.md | 2 +- build/docs/GroupsApi.md | 2 +- build/docs/IdentityProviderApi.md | 2 +- build/docs/InfrastructureAsCodeApi.md | 2 +- build/docs/IntegrationsApi.md | 2 +- build/docs/JourneyApi.md | 8 +- build/docs/KnowledgeApi.md | 54 +- build/docs/LanguageUnderstandingApi.md | 2 +- build/docs/LanguagesApi.md | 2 +- build/docs/LearningApi.md | 2 +- build/docs/LicenseApi.md | 2 +- build/docs/LocationsApi.md | 2 +- build/docs/LogCaptureApi.md | 2 +- build/docs/MessagingApi.md | 2 +- build/docs/MobileDevicesApi.md | 2 +- build/docs/NotificationsApi.md | 2 +- build/docs/OAuthApi.md | 2 +- build/docs/ObjectsApi.md | 2 +- build/docs/OperationalEventsApi.md | 2 +- build/docs/OrganizationApi.md | 2 +- build/docs/OrganizationAuthorizationApi.md | 109 +- build/docs/OutboundApi.md | 212 +- build/docs/PresenceApi.md | 2 +- build/docs/ProcessAutomationApi.md | 2 +- build/docs/QualityApi.md | 2 +- build/docs/RecordingApi.md | 2 +- build/docs/ResponseManagementApi.md | 2 +- build/docs/RoutingApi.md | 2 +- build/docs/SCIMApi.md | 2 +- build/docs/ScreenRecordingApi.md | 2 +- build/docs/ScriptsApi.md | 2 +- build/docs/SearchApi.md | 2 +- build/docs/SettingsApi.md | 2 +- build/docs/SpeechTextAnalyticsApi.md | 2 +- build/docs/StationsApi.md | 2 +- build/docs/SuggestApi.md | 2 +- build/docs/TaskManagementApi.md | 2 +- build/docs/TeamsApi.md | 10 +- build/docs/TelephonyApi.md | 2 +- build/docs/TelephonyProvidersEdgeApi.md | 2 +- build/docs/TextbotsApi.md | 2 +- build/docs/TokensApi.md | 2 +- build/docs/UploadsApi.md | 2 +- build/docs/UsageApi.md | 2 +- build/docs/UserRecordingsApi.md | 2 +- build/docs/UsersApi.md | 60 +- build/docs/UtilitiesApi.md | 2 +- build/docs/VoicemailApi.md | 110 +- build/docs/WebChatApi.md | 2 +- build/docs/WebDeploymentsApi.md | 4 +- build/docs/WebMessagingApi.md | 2 +- build/docs/WidgetsApi.md | 2 +- build/docs/WorkforceManagementApi.md | 2 +- build/docs/index.md | 103 +- build/docs/releaseNotes.md | 10596 +++++++++++++++- build/index.d.ts | 1045 +- build/package-lock.json | 1363 +- build/package.json | 2 +- .../purecloud-platform-client-v2/ApiClient.js | 58 +- .../api/AgentAssistantsApi.js | 2 +- .../api/AgentCopilotApi.js | 2 +- .../api/AgentUIApi.js | 2 +- .../api/AlertingApi.js | 2 +- .../api/AnalyticsApi.js | 13 +- .../api/ArchitectApi.js | 4 +- .../api/AuditApi.js | 2 +- .../api/AuthorizationApi.js | 2 +- .../api/BillingApi.js | 2 +- .../api/CarrierServicesApi.js | 2 +- .../api/ChatApi.js | 2 +- .../api/CoachingApi.js | 2 +- .../api/ContentManagementApi.js | 5 +- .../api/ConversationsApi.js | 5 +- .../api/DataExtensionsApi.js | 2 +- .../api/DownloadsApi.js | 2 +- .../api/EmailsApi.js | 2 +- .../api/EmployeeEngagementApi.js | 2 +- .../api/EventsApi.js | 2 +- .../api/ExternalContactsApi.js | 233 +- .../api/FaxApi.js | 2 +- .../api/FlowsApi.js | 2 +- .../api/GamificationApi.js | 2 +- .../api/GeneralDataProtectionRegulationApi.js | 2 +- .../api/GeolocationApi.js | 2 +- .../api/GreetingsApi.js | 2 +- .../api/GroupsApi.js | 2 +- .../api/IdentityProviderApi.js | 2 +- .../api/InfrastructureAsCodeApi.js | 2 +- .../api/IntegrationsApi.js | 2 +- .../api/JourneyApi.js | 5 +- .../api/KnowledgeApi.js | 20 +- .../api/LanguageUnderstandingApi.js | 2 +- .../api/LanguagesApi.js | 2 +- .../api/LearningApi.js | 2 +- .../api/LicenseApi.js | 2 +- .../api/LocationsApi.js | 2 +- .../api/LogCaptureApi.js | 2 +- .../api/MessagingApi.js | 2 +- .../api/MobileDevicesApi.js | 2 +- .../api/NotificationsApi.js | 2 +- .../api/OAuthApi.js | 2 +- .../api/ObjectsApi.js | 2 +- .../api/OperationalEventsApi.js | 2 +- .../api/OrganizationApi.js | 2 +- .../api/OrganizationAuthorizationApi.js | 49 +- .../api/OutboundApi.js | 102 +- .../api/PresenceApi.js | 2 +- .../api/ProcessAutomationApi.js | 2 +- .../api/QualityApi.js | 2 +- .../api/RecordingApi.js | 2 +- .../api/ResponseManagementApi.js | 2 +- .../api/RoutingApi.js | 2 +- .../api/SCIMApi.js | 2 +- .../api/ScreenRecordingApi.js | 2 +- .../api/ScriptsApi.js | 2 +- .../api/SearchApi.js | 2 +- .../api/SettingsApi.js | 2 +- .../api/SpeechTextAnalyticsApi.js | 2 +- .../api/StationsApi.js | 2 +- .../api/SuggestApi.js | 2 +- .../api/TaskManagementApi.js | 2 +- .../api/TeamsApi.js | 10 +- .../api/TelephonyApi.js | 2 +- .../api/TelephonyProvidersEdgeApi.js | 2 +- .../api/TextbotsApi.js | 2 +- .../api/TokensApi.js | 2 +- .../api/UploadsApi.js | 2 +- .../api/UsageApi.js | 2 +- .../api/UserRecordingsApi.js | 2 +- .../api/UsersApi.js | 28 +- .../api/UtilitiesApi.js | 2 +- .../api/VoicemailApi.js | 57 +- .../api/WebChatApi.js | 2 +- .../api/WebDeploymentsApi.js | 2 +- .../api/WebMessagingApi.js | 2 +- .../api/WidgetsApi.js | 2 +- .../api/WorkforceManagementApi.js | 2 +- .../configuration.js | 81 + .../src/purecloud-platform-client-v2/index.js | 2 +- notificationMappings.json | 4 + releaseNotes.md | 10596 +++++++++++++++- swagger.json | 2 +- version.json | 6 +- 178 files changed, 26448 insertions(+), 2194 deletions(-) diff --git a/README.md b/README.md index b1c18b87b..7593784b9 100644 --- a/README.md +++ b/README.md @@ -6,7 +6,7 @@ A JavaScript library to interface with the Genesys Cloud Platform API. View the [![npm](https://img.shields.io/npm/v/purecloud-platform-client-v2.svg)](https://www.npmjs.com/package/purecloud-platform-client-v2) [![Release Notes Badge](https://developer-content.genesys.cloud/images/sdk-release-notes.png)](https://github.com/MyPureCloud/platform-client-sdk-javascript/blob/master/releaseNotes.md) -Documentation version purecloud-platform-client-v2@206.0.0 +Documentation version purecloud-platform-client-v2@207.0.0 ## Preview APIs @@ -29,7 +29,7 @@ For direct use in a browser script: ```html - + @@ -346,6 +346,79 @@ JSON: } ``` +The Genesys Cloud Login and API URL path can be overridden if necessary (i.e. if the Genesys Cloud requests must be sent through to an intermediate API gateway or equivalent). + +This can be achieved defining a "gateway" configuration, in the INI or the JSON configuration file. + +* "host" is the address of your gateway. +* "protocol" is not mandatory. It will default to "https" if the parameter is not defined or empty. +* "port" is not mandatory. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). +* "path_params_login" and "path_params_api" are not mandatory. They will be appended to the gateway url path if these parameters are defined and non empty (for Login requests and for API requests). +* "username" and "password" are not used at this stage. This is for a possible future use. + +With the configuration below, this would result in: + +* Login requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/oauth/token") +* API requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforapi" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/api/v2/users/me") + +INI: + +```ini +[logging] +log_level = trace +log_format = text +log_to_console = false +log_file_path = /var/log/javascriptsdk.log +log_response_body = false +log_request_body = false +[reauthentication] +refresh_access_token = true +refresh_token_wait_max = 10 +[general] +live_reload_config = true +host = https://api.mypurecloud.com +[gateway] +host = mygateway.mydomain.myextension +protocol = https +port = 1443 +path_params_login = myadditionalpathforlogin +path_params_api = myadditionalpathforapi +username = username +password = password +``` + +JSON: + +```json +{ + "logging": { + "log_level": "trace", + "log_format": "text", + "log_to_console": false, + "log_file_path": "/var/log/javascriptsdk.log", + "log_response_body": false, + "log_request_body": false + }, + "reauthentication": { + "refresh_access_token": true, + "refresh_token_wait_max": 10 + }, + "general": { + "live_reload_config": true, + "host": "https://api.mypurecloud.com" + }, + "gateway": { + "host": "mygateway.mydomain.myextension", + "protocol": "https", + "port": 1443, + "path_params_login": "myadditionalpathforlogin", + "path_params_api": "myadditionalpathforapi", + "username": "username", + "password": "password" + } +} +``` + ## Environments If connecting to a Genesys Cloud environment other than mypurecloud.com (e.g. mypurecloud.ie), set the environment on the `ApiClient` instance with the PureCloudRegionHosts object. @@ -355,6 +428,30 @@ const client = platformClient.ApiClient.instance; client.setEnvironment(platformClient.PureCloudRegionHosts.eu_west_1); ``` +### Setting an intermediate Gateway + +The Genesys Cloud Login and API URL path can be overridden if necessary (i.e. if the Genesys Cloud requests must be sent through to an intermediate API gateway or equivalent). + +This can be achieved setting the gateway configuration on the `ApiClient` instance. + +```javascript +const client = platformClient.ApiClient.instance; +client.setGateway({host: 'mygateway.mydomain.myextension', protocol: 'https', port: 1443, path_params_login: 'myadditionalpathforlogin', path_params_api: 'myadditionalpathforapi'}); + +// If you need, you can later remove the Gateway Configuration and fallback to the Enviroment setting using: client.setGateway(); +``` + +* "host" is the address of your gateway. +* "protocol" is not mandatory. It will default to "https" if the parameter is not defined or empty. +* "port" is not mandatory. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). +* "path_params_login" and "path_params_api" are not mandatory. They will be appended to the gateway url path if these parameters are defined and non empty (for Login requests and for API requests). +* "username" and "password" are not used at this stage. This is for a possible future use. + +With the configuration below, this would result in: + +* Login requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/oauth/token") +* API requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforapi" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/api/v2/users/me") + ## Access Token persistence diff --git a/build/.openapi-generator/FILES b/build/.openapi-generator/FILES index ddcf34ad4..c5bece08a 100644 --- a/build/.openapi-generator/FILES +++ b/build/.openapi-generator/FILES @@ -218,6 +218,7 @@ docs/deleteExternalcontactsContact-example.txt docs/deleteExternalcontactsContactNote-example.txt docs/deleteExternalcontactsContactsSchema-example.txt docs/deleteExternalcontactsExternalsource-example.txt +docs/deleteExternalcontactsImportCsvSetting-example.txt docs/deleteExternalcontactsOrganization-example.txt docs/deleteExternalcontactsOrganizationNote-example.txt docs/deleteExternalcontactsOrganizationTrustor-example.txt @@ -747,6 +748,10 @@ docs/getExternalcontactsContactsSchemaVersions-example.txt docs/getExternalcontactsContactsSchemas-example.txt docs/getExternalcontactsExternalsource-example.txt docs/getExternalcontactsExternalsources-example.txt +docs/getExternalcontactsImportCsvSetting-example.txt +docs/getExternalcontactsImportCsvSettings-example.txt +docs/getExternalcontactsImportCsvUploadDetails-example.txt +docs/getExternalcontactsImportCsvUploadPreview-example.txt docs/getExternalcontactsOrganization-example.txt docs/getExternalcontactsOrganizationContacts-example.txt docs/getExternalcontactsOrganizationNote-example.txt @@ -1110,6 +1115,7 @@ docs/getOrgauthorizationTrusteeUser-example.txt docs/getOrgauthorizationTrusteeUserRoles-example.txt docs/getOrgauthorizationTrusteeUsers-example.txt docs/getOrgauthorizationTrustees-example.txt +docs/getOrgauthorizationTrusteesCare-example.txt docs/getOrgauthorizationTrusteesDefault-example.txt docs/getOrgauthorizationTrustor-example.txt docs/getOrgauthorizationTrustorCloneduser-example.txt @@ -1540,6 +1546,7 @@ docs/getUserrecordingsSummary-example.txt docs/getUsers-example.txt docs/getUsersAgentuiAgentsAutoanswerAgentIdSettings-example.txt docs/getUsersAgentuiAgentsAutoanswerAgentIdSettings-example.txt +docs/getUsersChatsMe-example.txt docs/getUsersDevelopmentActivities-example.txt docs/getUsersDevelopmentActivitiesMe-example.txt docs/getUsersDevelopmentActivity-example.txt @@ -1562,6 +1569,8 @@ docs/getVoicemailPolicy-example.txt docs/getVoicemailQueueMessages-example.txt docs/getVoicemailSearch-example.txt docs/getVoicemailSearch-example.txt +docs/getVoicemailUserMailbox-example.txt +docs/getVoicemailUserMessages-example.txt docs/getVoicemailUserpolicy-example.txt docs/getWebchatDeployment-example.txt docs/getWebchatDeployments-example.txt @@ -2127,6 +2136,9 @@ docs/postExternalcontactsContacts-example.txt docs/postExternalcontactsContactsSchemas-example.txt docs/postExternalcontactsExternalsources-example.txt docs/postExternalcontactsIdentifierlookup-example.txt +docs/postExternalcontactsImportCsvJobs-example.txt +docs/postExternalcontactsImportCsvSettings-example.txt +docs/postExternalcontactsImportCsvUploads-example.txt docs/postExternalcontactsMergeContacts-example.txt docs/postExternalcontactsOrganizationNotes-example.txt docs/postExternalcontactsOrganizations-example.txt @@ -2291,6 +2303,7 @@ docs/postOrgauthorizationTrusteeGroups-example.txt docs/postOrgauthorizationTrusteeUsers-example.txt docs/postOrgauthorizationTrustees-example.txt docs/postOrgauthorizationTrusteesAudits-example.txt +docs/postOrgauthorizationTrusteesCare-example.txt docs/postOrgauthorizationTrusteesDefault-example.txt docs/postOrgauthorizationTrustorAudits-example.txt docs/postOutboundAttemptlimits-example.txt @@ -2298,6 +2311,8 @@ docs/postOutboundCallabletimesets-example.txt docs/postOutboundCallanalysisresponsesets-example.txt docs/postOutboundCampaignAgentownedmappingpreview-example.txt docs/postOutboundCampaignCallbackSchedule-example.txt +docs/postOutboundCampaignStart-example.txt +docs/postOutboundCampaignStop-example.txt docs/postOutboundCampaignrules-example.txt docs/postOutboundCampaigns-example.txt docs/postOutboundCampaignsProgress-example.txt @@ -2324,6 +2339,8 @@ docs/postOutboundDnclists-example.txt docs/postOutboundFilespecificationtemplates-example.txt docs/postOutboundImporttemplates-example.txt docs/postOutboundImporttemplatesBulkAdd-example.txt +docs/postOutboundMessagingcampaignStart-example.txt +docs/postOutboundMessagingcampaignStop-example.txt docs/postOutboundMessagingcampaigns-example.txt docs/postOutboundMessagingcampaignsProgress-example.txt docs/postOutboundRulesets-example.txt @@ -2626,6 +2643,7 @@ docs/putExternalcontactsContactNote-example.txt docs/putExternalcontactsContactsSchema-example.txt docs/putExternalcontactsConversation-example.txt docs/putExternalcontactsExternalsource-example.txt +docs/putExternalcontactsImportCsvSetting-example.txt docs/putExternalcontactsOrganization-example.txt docs/putExternalcontactsOrganizationNote-example.txt docs/putExternalcontactsOrganizationTrustorTrustorId-example.txt diff --git a/build/APIData.json b/build/APIData.json index 88f316c80..c14c8bb14 100644 --- a/build/APIData.json +++ b/build/APIData.json @@ -1292,7 +1292,7 @@ "getanalyticsreportingdashboardsusers": { "operationId": "getanalyticsreportingdashboardsusers", "functionName": "getAnalyticsReportingDashboardsUsers", - "signature": "getAnalyticsReportingDashboardsUsers(sortBy, pageNumber, pageSize, id, state)", + "signature": "getAnalyticsReportingDashboardsUsers(sortBy, pageNumber, pageSize, id, state, deletedOnly)", "parameters": [ { "name": "sortBy", @@ -1318,10 +1318,15 @@ "name": "state", "type": "String", "required": "false" + }, + { + "name": "deletedOnly", + "type": "Boolean", + "required": "false" } ], "return": "DashboardUserListing", - "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.AnalyticsApi();\n\nlet opts = { \n \"sortBy\": \"asc\", // String | \n \"pageNumber\": 1, // Number | \n \"pageSize\": 25, // Number | \n \"id\": [\"id_example\"], // [String] | A list of user IDs to fetch by bulk\n \"state\": \"state_example\" // String | Only list users of this state\n};\n\n// Get dashboards summary for users in a org\napiInstance.getAnalyticsReportingDashboardsUsers(opts)\n .then((data) => {\n console.log(`getAnalyticsReportingDashboardsUsers success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getAnalyticsReportingDashboardsUsers\");\n console.error(err);\n });" + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.AnalyticsApi();\n\nlet opts = { \n \"sortBy\": \"asc\", // String | \n \"pageNumber\": 1, // Number | \n \"pageSize\": 25, // Number | \n \"id\": [\"id_example\"], // [String] | A list of user IDs to fetch by bulk\n \"state\": \"state_example\", // String | Only list users of this state\n \"deletedOnly\": true // Boolean | Only list deleted dashboards that are still recoverable\n};\n\n// Get dashboards summary for users in a org\napiInstance.getAnalyticsReportingDashboardsUsers(opts)\n .then((data) => {\n console.log(`getAnalyticsReportingDashboardsUsers success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getAnalyticsReportingDashboardsUsers\");\n console.error(err);\n });" }, "getanalyticsreportingexports": { "operationId": "getanalyticsreportingexports", @@ -1398,7 +1403,7 @@ "getanalyticsreportingsettingsuserdashboards": { "operationId": "getanalyticsreportingsettingsuserdashboards", "functionName": "getAnalyticsReportingSettingsUserDashboards", - "signature": "getAnalyticsReportingSettingsUserDashboards(userId, sortBy, pageNumber, pageSize, publicOnly, favoriteOnly, name)", + "signature": "getAnalyticsReportingSettingsUserDashboards(userId, sortBy, pageNumber, pageSize, publicOnly, favoriteOnly, deletedOnly, name)", "parameters": [ { "name": "userId", @@ -1430,6 +1435,11 @@ "type": "Boolean", "required": "false" }, + { + "name": "deletedOnly", + "type": "Boolean", + "required": "false" + }, { "name": "name", "type": "String", @@ -1437,7 +1447,7 @@ } ], "return": "DashboardConfigurationListing", - "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.AnalyticsApi();\n\nlet userId = \"userId_example\"; // String | User ID\nlet opts = { \n \"sortBy\": \"asc\", // String | \n \"pageNumber\": 1, // Number | \n \"pageSize\": 50, // Number | \n \"publicOnly\": true, // Boolean | If true, retrieve only public dashboards\n \"favoriteOnly\": true, // Boolean | If true, retrieve only favorite dashboards\n \"name\": \"name_example\" // String | retrieve dashboards that match with given name\n};\n\n// Get list of dashboards for an user\napiInstance.getAnalyticsReportingSettingsUserDashboards(userId, opts)\n .then((data) => {\n console.log(`getAnalyticsReportingSettingsUserDashboards success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getAnalyticsReportingSettingsUserDashboards\");\n console.error(err);\n });" + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.AnalyticsApi();\n\nlet userId = \"userId_example\"; // String | User ID\nlet opts = { \n \"sortBy\": \"asc\", // String | \n \"pageNumber\": 1, // Number | \n \"pageSize\": 50, // Number | \n \"publicOnly\": true, // Boolean | If true, retrieve only public dashboards\n \"favoriteOnly\": true, // Boolean | If true, retrieve only favorite dashboards\n \"deletedOnly\": true, // Boolean | If true, retrieve only deleted dashboards that are still recoverable\n \"name\": \"name_example\" // String | retrieve dashboards that match with given name\n};\n\n// Get list of dashboards for an user\napiInstance.getAnalyticsReportingSettingsUserDashboards(userId, opts)\n .then((data) => {\n console.log(`getAnalyticsReportingSettingsUserDashboards success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getAnalyticsReportingSettingsUserDashboards\");\n console.error(err);\n });" }, "getanalyticsresolutionsaggregatesjob": { "operationId": "getanalyticsresolutionsaggregatesjob", @@ -2077,7 +2087,7 @@ "required": "true" } ], - "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.AnalyticsApi();\n\nlet body = [\"body_example\"]; // [String] | List of userIds\n\n// Bulk delete dashboards owned by other user(s)\napiInstance.postAnalyticsReportingDashboardsUsersBulkRemove(body)\n .then(() => {\n console.log(\"postAnalyticsReportingDashboardsUsersBulkRemove returned successfully.\");\n })\n .catch((err) => {\n console.log(\"There was a failure calling postAnalyticsReportingDashboardsUsersBulkRemove\");\n console.error(err);\n });" + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.AnalyticsApi();\n\nlet body = [\"body_example\"]; // [String] | List of userIds\n\n// Bulk soft delete dashboards owned by other user(s)\napiInstance.postAnalyticsReportingDashboardsUsersBulkRemove(body)\n .then(() => {\n console.log(\"postAnalyticsReportingDashboardsUsersBulkRemove returned successfully.\");\n })\n .catch((err) => {\n console.log(\"There was a failure calling postAnalyticsReportingDashboardsUsersBulkRemove\");\n console.error(err);\n });" }, "postanalyticsreportingexports": { "operationId": "postanalyticsreportingexports", @@ -2104,7 +2114,7 @@ "required": "true" } ], - "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.AnalyticsApi();\n\nlet body = {}; // Object | \n\n// Bulk remove dashboard configurations\napiInstance.postAnalyticsReportingSettingsDashboardsBulkRemove(body)\n .then(() => {\n console.log(\"postAnalyticsReportingSettingsDashboardsBulkRemove returned successfully.\");\n })\n .catch((err) => {\n console.log(\"There was a failure calling postAnalyticsReportingSettingsDashboardsBulkRemove\");\n console.error(err);\n });" + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.AnalyticsApi();\n\nlet body = {}; // Object | \n\n// Bulk soft delete dashboard configurations\napiInstance.postAnalyticsReportingSettingsDashboardsBulkRemove(body)\n .then(() => {\n console.log(\"postAnalyticsReportingSettingsDashboardsBulkRemove returned successfully.\");\n })\n .catch((err) => {\n console.log(\"There was a failure calling postAnalyticsReportingSettingsDashboardsBulkRemove\");\n console.error(err);\n });" }, "postanalyticsreportingsettingsdashboardsquery": { "operationId": "postanalyticsreportingsettingsdashboardsquery", @@ -3972,7 +3982,7 @@ } ], "return": "Object", - "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ArchitectApi();\n\nlet flowId = \"flowId_example\"; // String | Flow ID\nlet versionId = \"versionId_example\"; // String | Version ID\nlet opts = { \n \"deleted\": \"deleted_example\" // String | Deleted flows\n};\n\n// Create flow version configuration\napiInstance.getFlowVersionConfiguration(flowId, versionId, opts)\n .then((data) => {\n console.log(`getFlowVersionConfiguration success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getFlowVersionConfiguration\");\n console.error(err);\n });" + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ArchitectApi();\n\nlet flowId = \"flowId_example\"; // String | Flow ID\nlet versionId = \"versionId_example\"; // String | Version ID\nlet opts = { \n \"deleted\": \"deleted_example\" // String | Deleted flows\n};\n\n// Get flow version configuration\napiInstance.getFlowVersionConfiguration(flowId, versionId, opts)\n .then((data) => {\n console.log(`getFlowVersionConfiguration success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getFlowVersionConfiguration\");\n console.error(err);\n });" }, "getflowversionhealth": { "operationId": "getflowversionhealth", @@ -6254,7 +6264,7 @@ "required": "false" } ], - "return": "UserEntityListing", + "return": "UserReferenceEntityListing", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.AuthorizationApi();\n\nlet roleId = \"roleId_example\"; // String | Role ID\nlet opts = { \n \"pageSize\": 25, // Number | Page size\n \"pageNumber\": 1 // Number | Page number\n};\n\n// Get a list of the users in a specified role.\napiInstance.getAuthorizationRoleUsers(roleId, opts)\n .then((data) => {\n console.log(`getAuthorizationRoleUsers success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getAuthorizationRoleUsers\");\n console.error(err);\n });" }, "getauthorizationroles": { @@ -8117,18 +8127,13 @@ "getcontentmanagementsharedsharedid": { "operationId": "getcontentmanagementsharedsharedid", "functionName": "getContentmanagementSharedSharedId", - "signature": "getContentmanagementSharedSharedId(sharedId, redirect, disposition, contentType, expand)", + "signature": "getContentmanagementSharedSharedId(sharedId, disposition, contentType, expand)", "parameters": [ { "name": "sharedId", "type": "String", "required": "true" }, - { - "name": "redirect", - "type": "Boolean", - "required": "false" - }, { "name": "disposition", "type": "String", @@ -8146,7 +8151,7 @@ } ], "return": "SharedResponse", - "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ContentManagementApi();\n\nlet sharedId = \"sharedId_example\"; // String | Shared ID\nlet opts = { \n \"redirect\": true, // Boolean | Turn on or off redirect\n \"disposition\": \"attachment\", // String | Request how the share content will be downloaded: attached as a file or inline. Default is attachment.\n \"contentType\": \"contentType_example\", // String | The requested format for the specified document. If supported, the document will be returned in that format. Example contentType=audio/wav\n \"expand\": \"expand_example\" // String | Expand some document fields\n};\n\n// Get shared documents. Securely download a shared document.\napiInstance.getContentmanagementSharedSharedId(sharedId, opts)\n .then((data) => {\n console.log(`getContentmanagementSharedSharedId success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getContentmanagementSharedSharedId\");\n console.error(err);\n });" + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ContentManagementApi();\n\nlet sharedId = \"sharedId_example\"; // String | Shared ID\nlet opts = { \n \"disposition\": \"attachment\", // String | Request how the share content will be downloaded: attached as a file or inline. Default is attachment.\n \"contentType\": \"contentType_example\", // String | The requested format for the specified document. If supported, the document will be returned in that format. Example contentType=audio/wav\n \"expand\": \"expand_example\" // String | Expand some document fields\n};\n\n// Get shared documents. Securely download a shared document.\napiInstance.getContentmanagementSharedSharedId(sharedId, opts)\n .then((data) => {\n console.log(`getContentmanagementSharedSharedId success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getContentmanagementSharedSharedId\");\n console.error(err);\n });" }, "getcontentmanagementshares": { "operationId": "getcontentmanagementshares", @@ -13305,6 +13310,19 @@ "return": "Object", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet externalSourceId = \"externalSourceId_example\"; // String | External Source ID\n\n// Delete an External Source. WARNING: Any records that reference this External Source will not be automatically cleaned up. Those records will still be editable, but their External IDs may not be fully viewable.\napiInstance.deleteExternalcontactsExternalsource(externalSourceId)\n .then((data) => {\n console.log(`deleteExternalcontactsExternalsource success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling deleteExternalcontactsExternalsource\");\n console.error(err);\n });" }, + "deleteexternalcontactsimportcsvsetting": { + "operationId": "deleteexternalcontactsimportcsvsetting", + "functionName": "deleteExternalcontactsImportCsvSetting", + "signature": "deleteExternalcontactsImportCsvSetting(settingsId)", + "parameters": [ + { + "name": "settingsId", + "type": "String", + "required": "true" + } + ], + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet settingsId = \"settingsId_example\"; // String | Settings id\n\n// Delete settings for CSV import\napiInstance.deleteExternalcontactsImportCsvSetting(settingsId)\n .then(() => {\n console.log(\"deleteExternalcontactsImportCsvSetting returned successfully.\");\n })\n .catch((err) => {\n console.log(\"There was a failure calling deleteExternalcontactsImportCsvSetting\");\n console.error(err);\n });" + }, "deleteexternalcontactsorganization": { "operationId": "deleteexternalcontactsorganization", "functionName": "deleteExternalcontactsOrganization", @@ -13635,6 +13653,72 @@ "return": "CursorExternalSourceListing", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet opts = { \n \"cursor\": \"cursor_example\", // String | Indicates where to resume query results (not required for first page), each page returns a new cursor with a 24h TTL\n \"limit\": 3.4, // Number | The number of ExternalSources per page; must be between 10 and 200, default is 100\n \"name\": \"name_example\", // String | Filter by external source name. Filtering is prefix filtering and not an exact match\n \"active\": true // Boolean | Filter by active status of external source\n};\n\n// Fetch a list of External Sources\napiInstance.getExternalcontactsExternalsources(opts)\n .then((data) => {\n console.log(`getExternalcontactsExternalsources success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getExternalcontactsExternalsources\");\n console.error(err);\n });" }, + "getexternalcontactsimportcsvsetting": { + "operationId": "getexternalcontactsimportcsvsetting", + "functionName": "getExternalcontactsImportCsvSetting", + "signature": "getExternalcontactsImportCsvSetting(settingsId)", + "parameters": [ + { + "name": "settingsId", + "type": "String", + "required": "true" + } + ], + "return": "CsvSettings", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet settingsId = \"settingsId_example\"; // String | Settings id\n\n// Get settings for CSV import\napiInstance.getExternalcontactsImportCsvSetting(settingsId)\n .then((data) => {\n console.log(`getExternalcontactsImportCsvSetting success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getExternalcontactsImportCsvSetting\");\n console.error(err);\n });" + }, + "getexternalcontactsimportcsvsettings": { + "operationId": "getexternalcontactsimportcsvsettings", + "functionName": "getExternalcontactsImportCsvSettings", + "signature": "getExternalcontactsImportCsvSettings(after, pageSize, externalSettingsId)", + "parameters": [ + { + "name": "after", + "type": "String", + "required": "false" + }, + { + "name": "pageSize", + "type": "String", + "required": "false" + }, + { + "name": "externalSettingsId", + "type": "String", + "required": "false" + } + ], + "return": "Listing", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet opts = { \n \"after\": \"after_example\", // String | The cursor that points to the end of the set of entities that has been returned.\n \"pageSize\": \"pageSize_example\", // String | Number of entities to return. Maximum of 200.\n \"externalSettingsId\": \"externalSettingsId_example\" // String | External Settings Id to filter the list.\n};\n\n// Retrieve all settings for organization filtered by externalSettingsId if provided\napiInstance.getExternalcontactsImportCsvSettings(opts)\n .then((data) => {\n console.log(`getExternalcontactsImportCsvSettings success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getExternalcontactsImportCsvSettings\");\n console.error(err);\n });" + }, + "getexternalcontactsimportcsvuploaddetails": { + "operationId": "getexternalcontactsimportcsvuploaddetails", + "functionName": "getExternalcontactsImportCsvUploadDetails", + "signature": "getExternalcontactsImportCsvUploadDetails(uploadId)", + "parameters": [ + { + "name": "uploadId", + "type": "String", + "required": "true" + } + ], + "return": "CsvUploadDetailsResponse", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet uploadId = \"uploadId_example\"; // String | Upload id\n\n// Get details for CSV upload\napiInstance.getExternalcontactsImportCsvUploadDetails(uploadId)\n .then((data) => {\n console.log(`getExternalcontactsImportCsvUploadDetails success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getExternalcontactsImportCsvUploadDetails\");\n console.error(err);\n });" + }, + "getexternalcontactsimportcsvuploadpreview": { + "operationId": "getexternalcontactsimportcsvuploadpreview", + "functionName": "getExternalcontactsImportCsvUploadPreview", + "signature": "getExternalcontactsImportCsvUploadPreview(uploadId)", + "parameters": [ + { + "name": "uploadId", + "type": "String", + "required": "true" + } + ], + "return": "CsvUploadPreviewResponse", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet uploadId = \"uploadId_example\"; // String | Upload id\n\n// Get preview for CSV upload\napiInstance.getExternalcontactsImportCsvUploadPreview(uploadId)\n .then((data) => {\n console.log(`getExternalcontactsImportCsvUploadPreview success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getExternalcontactsImportCsvUploadPreview\");\n console.error(err);\n });" + }, "getexternalcontactsorganization": { "operationId": "getexternalcontactsorganization", "functionName": "getExternalcontactsOrganization", @@ -14353,6 +14437,48 @@ "return": "ExternalContact", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet identifier = {}; // Object | \nlet opts = { \n \"expand\": [\"expand_example\"] // [String] | which field, if any, to expand\n};\n\n// Fetch a contact using an identifier type and value.\napiInstance.postExternalcontactsIdentifierlookup(identifier, opts)\n .then((data) => {\n console.log(`postExternalcontactsIdentifierlookup success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling postExternalcontactsIdentifierlookup\");\n console.error(err);\n });" }, + "postexternalcontactsimportcsvjobs": { + "operationId": "postexternalcontactsimportcsvjobs", + "functionName": "postExternalcontactsImportCsvJobs", + "signature": "postExternalcontactsImportCsvJobs(body)", + "parameters": [ + { + "name": "body", + "type": "Object", + "required": "true" + } + ], + "return": "CsvJobResponse", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet body = {}; // Object | ImportRequest\n\n// Create CSV import job\napiInstance.postExternalcontactsImportCsvJobs(body)\n .then((data) => {\n console.log(`postExternalcontactsImportCsvJobs success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling postExternalcontactsImportCsvJobs\");\n console.error(err);\n });" + }, + "postexternalcontactsimportcsvsettings": { + "operationId": "postexternalcontactsimportcsvsettings", + "functionName": "postExternalcontactsImportCsvSettings", + "signature": "postExternalcontactsImportCsvSettings(body)", + "parameters": [ + { + "name": "body", + "type": "Object", + "required": "true" + } + ], + "return": "CsvSettings", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet body = {}; // Object | Settings\n\n// Create settings for CSV import\napiInstance.postExternalcontactsImportCsvSettings(body)\n .then((data) => {\n console.log(`postExternalcontactsImportCsvSettings success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling postExternalcontactsImportCsvSettings\");\n console.error(err);\n });" + }, + "postexternalcontactsimportcsvuploads": { + "operationId": "postexternalcontactsimportcsvuploads", + "functionName": "postExternalcontactsImportCsvUploads", + "signature": "postExternalcontactsImportCsvUploads(body)", + "parameters": [ + { + "name": "body", + "type": "Object", + "required": "true" + } + ], + "return": "CsvUploadResponse", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet body = {}; // Object | UploadRequest\n\n// Get url for CSV upload\napiInstance.postExternalcontactsImportCsvUploads(body)\n .then((data) => {\n console.log(`postExternalcontactsImportCsvUploads success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling postExternalcontactsImportCsvUploads\");\n console.error(err);\n });" + }, "postexternalcontactsmergecontacts": { "operationId": "postexternalcontactsmergecontacts", "functionName": "postExternalcontactsMergeContacts", @@ -14527,6 +14653,25 @@ "return": "ExternalSource", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet externalSourceId = \"externalSourceId_example\"; // String | External Source ID\nlet body = {}; // Object | External Source\n\n// Update an External Source\napiInstance.putExternalcontactsExternalsource(externalSourceId, body)\n .then((data) => {\n console.log(`putExternalcontactsExternalsource success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling putExternalcontactsExternalsource\");\n console.error(err);\n });" }, + "putexternalcontactsimportcsvsetting": { + "operationId": "putexternalcontactsimportcsvsetting", + "functionName": "putExternalcontactsImportCsvSetting", + "signature": "putExternalcontactsImportCsvSetting(settingsId, body)", + "parameters": [ + { + "name": "settingsId", + "type": "String", + "required": "true" + }, + { + "name": "body", + "type": "Object", + "required": "true" + } + ], + "return": "CsvSettings", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.ExternalContactsApi();\n\nlet settingsId = \"settingsId_example\"; // String | Settings id\nlet body = {}; // Object | Settings\n\n// Update settings for CSV import\napiInstance.putExternalcontactsImportCsvSetting(settingsId, body)\n .then((data) => {\n console.log(`putExternalcontactsImportCsvSetting success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling putExternalcontactsImportCsvSetting\");\n console.error(err);\n });" + }, "putexternalcontactsorganization": { "operationId": "putexternalcontactsorganization", "functionName": "putExternalcontactsOrganization", @@ -21133,7 +21278,7 @@ "required": "false" } ], - "return": "DocumentVariation", + "return": "DocumentVariationResponse", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.KnowledgeApi();\n\nlet documentVariationId = \"documentVariationId_example\"; // String | Globally unique identifier for a document variation.\nlet documentId = \"documentId_example\"; // String | Globally unique identifier for a document.\nlet knowledgeBaseId = \"knowledgeBaseId_example\"; // String | Globally unique identifier for a knowledge base.\nlet opts = { \n \"documentState\": \"documentState_example\" // String | The state of the document.\n};\n\n// Get a variation for a document.\napiInstance.getKnowledgeKnowledgebaseDocumentVariation(documentVariationId, documentId, knowledgeBaseId, opts)\n .then((data) => {\n console.log(`getKnowledgeKnowledgebaseDocumentVariation success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getKnowledgeKnowledgebaseDocumentVariation\");\n console.error(err);\n });" }, "getknowledgeknowledgebasedocumentvariations": { @@ -21172,7 +21317,7 @@ "required": "false" } ], - "return": "DocumentVariationListing", + "return": "DocumentVariationResponseListing", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.KnowledgeApi();\n\nlet knowledgeBaseId = \"knowledgeBaseId_example\"; // String | Globally unique identifier for the knowledge base.\nlet documentId = \"documentId_example\"; // String | Globally unique identifier for the document.\nlet opts = { \n \"before\": \"before_example\", // String | The cursor that points to the start of the set of entities that has been returned.\n \"after\": \"after_example\", // String | The cursor that points to the end of the set of entities that has been returned.\n \"pageSize\": \"pageSize_example\", // String | Number of entities to return. Maximum of 200.\n \"documentState\": \"documentState_example\" // String | The state of the document.\n};\n\n// Get variations for a document.\napiInstance.getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId, documentId, opts)\n .then((data) => {\n console.log(`getKnowledgeKnowledgebaseDocumentVariations success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getKnowledgeKnowledgebaseDocumentVariations\");\n console.error(err);\n });" }, "getknowledgeknowledgebasedocumentversion": { @@ -22266,7 +22411,7 @@ "required": "true" } ], - "return": "DocumentVariation", + "return": "DocumentVariationResponse", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.KnowledgeApi();\n\nlet documentVariationId = \"documentVariationId_example\"; // String | Globally unique identifier for a document variation.\nlet documentId = \"documentId_example\"; // String | Globally unique identifier for a document.\nlet knowledgeBaseId = \"knowledgeBaseId_example\"; // String | Globally unique identifier for a knowledge base.\nlet body = {}; // Object | \n\n// Update a variation for a document.\napiInstance.patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId, documentId, knowledgeBaseId, body)\n .then((data) => {\n console.log(`patchKnowledgeKnowledgebaseDocumentVariation success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling patchKnowledgeKnowledgebaseDocumentVariation\");\n console.error(err);\n });" }, "patchknowledgeknowledgebasedocumentssearchsearchid": { @@ -22792,7 +22937,7 @@ "required": "true" } ], - "return": "DocumentVariation", + "return": "DocumentVariationResponse", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.KnowledgeApi();\n\nlet knowledgeBaseId = \"knowledgeBaseId_example\"; // String | Globally unique identifier for the knowledge base.\nlet documentId = \"documentId_example\"; // String | Globally unique identifier for the document.\nlet body = {}; // Object | \n\n// Create a variation for a document.\napiInstance.postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId, documentId, body)\n .then((data) => {\n console.log(`postKnowledgeKnowledgebaseDocumentVariations success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling postKnowledgeKnowledgebaseDocumentVariations\");\n console.error(err);\n });" }, "postknowledgeknowledgebasedocumentversions": { @@ -26777,6 +26922,13 @@ "return": "TrustEntityListing", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OrganizationAuthorizationApi();\n\nlet opts = { \n \"pageSize\": 25, // Number | Page size\n \"pageNumber\": 1 // Number | Page number\n};\n\n// The list of trustees for this organization (i.e. organizations granted access to this organization).\napiInstance.getOrgauthorizationTrustees(opts)\n .then((data) => {\n console.log(`getOrgauthorizationTrustees success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getOrgauthorizationTrustees\");\n console.error(err);\n });" }, + "getorgauthorizationtrusteescare": { + "operationId": "getorgauthorizationtrusteescare", + "functionName": "getOrgauthorizationTrusteesCare", + "signature": "getOrgauthorizationTrusteesCare()", + "return": "TrusteeReferenceList", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OrganizationAuthorizationApi();\n\n// Get Customer Care organization ids.\napiInstance.getOrgauthorizationTrusteesCare()\n .then((data) => {\n console.log(`getOrgauthorizationTrusteesCare success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getOrgauthorizationTrusteesCare\");\n console.error(err);\n });" + }, "getorgauthorizationtrusteesdefault": { "operationId": "getorgauthorizationtrusteesdefault", "functionName": "getOrgauthorizationTrusteesDefault", @@ -27036,6 +27188,35 @@ "return": "Object", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OrganizationAuthorizationApi();\n\nlet body = {}; // Object | Values to scope the request.\nlet opts = { \n \"pageSize\": 25, // Number | Page size\n \"pageNumber\": 1, // Number | Page number\n \"sortBy\": \"timestamp\", // String | Sort by\n \"sortOrder\": \"descending\" // String | Sort order\n};\n\n// Get Org Trustee Audits\napiInstance.postOrgauthorizationTrusteesAudits(body, opts)\n .then((data) => {\n console.log(`postOrgauthorizationTrusteesAudits success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling postOrgauthorizationTrusteesAudits\");\n console.error(err);\n });" }, + "postorgauthorizationtrusteescare": { + "operationId": "postorgauthorizationtrusteescare", + "functionName": "postOrgauthorizationTrusteesCare", + "signature": "postOrgauthorizationTrusteesCare(assignDefaultRole, autoExpire, assignFullAccess, allowTrustedUserAccess)", + "parameters": [ + { + "name": "assignDefaultRole", + "type": "Boolean", + "required": "false" + }, + { + "name": "autoExpire", + "type": "Boolean", + "required": "false" + }, + { + "name": "assignFullAccess", + "type": "Boolean", + "required": "false" + }, + { + "name": "allowTrustedUserAccess", + "type": "Boolean", + "required": "false" + } + ], + "return": "TrustEntityListing", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OrganizationAuthorizationApi();\n\nlet opts = { \n \"assignDefaultRole\": true, // Boolean | Assign Admin role to default pairing with Customer Care\n \"autoExpire\": true, // Boolean | Automatically expire pairing after 30 days\n \"assignFullAccess\": true, // Boolean | Grant Customer Care full access to the organization\n \"allowTrustedUserAccess\": true // Boolean | Make Customer Care a Trusted User\n};\n\n// Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization.\napiInstance.postOrgauthorizationTrusteesCare(opts)\n .then((data) => {\n console.log(`postOrgauthorizationTrusteesCare success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling postOrgauthorizationTrusteesCare\");\n console.error(err);\n });" + }, "postorgauthorizationtrusteesdefault": { "operationId": "postorgauthorizationtrusteesdefault", "functionName": "postOrgauthorizationTrusteesDefault", @@ -29666,6 +29847,32 @@ "return": "ContactCallbackRequest", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OutboundApi();\n\nlet campaignId = \"campaignId_example\"; // String | Campaign ID\nlet body = {}; // Object | ContactCallbackRequest\n\n// Schedule a Callback for a Dialer Campaign (Deprecated)\napiInstance.postOutboundCampaignCallbackSchedule(campaignId, body)\n .then((data) => {\n console.log(`postOutboundCampaignCallbackSchedule success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling postOutboundCampaignCallbackSchedule\");\n console.error(err);\n });" }, + "postoutboundcampaignstart": { + "operationId": "postoutboundcampaignstart", + "functionName": "postOutboundCampaignStart", + "signature": "postOutboundCampaignStart(campaignId)", + "parameters": [ + { + "name": "campaignId", + "type": "String", + "required": "true" + } + ], + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OutboundApi();\n\nlet campaignId = \"campaignId_example\"; // String | Campaign ID\n\n// Start the campaign\napiInstance.postOutboundCampaignStart(campaignId)\n .then(() => {\n console.log(\"postOutboundCampaignStart returned successfully.\");\n })\n .catch((err) => {\n console.log(\"There was a failure calling postOutboundCampaignStart\");\n console.error(err);\n });" + }, + "postoutboundcampaignstop": { + "operationId": "postoutboundcampaignstop", + "functionName": "postOutboundCampaignStop", + "signature": "postOutboundCampaignStop(campaignId)", + "parameters": [ + { + "name": "campaignId", + "type": "String", + "required": "true" + } + ], + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OutboundApi();\n\nlet campaignId = \"campaignId_example\"; // String | Campaign ID\n\n// Stop the campaign\napiInstance.postOutboundCampaignStop(campaignId)\n .then(() => {\n console.log(\"postOutboundCampaignStop returned successfully.\");\n })\n .catch((err) => {\n console.log(\"There was a failure calling postOutboundCampaignStop\");\n console.error(err);\n });" + }, "postoutboundcampaignrules": { "operationId": "postoutboundcampaignrules", "functionName": "postOutboundCampaignrules", @@ -30086,6 +30293,32 @@ "return": "ImportTemplateEntityListing", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OutboundApi();\n\nlet body = [{}]; // Object | import template(s) to add\n\n// Add multiple import templates\napiInstance.postOutboundImporttemplatesBulkAdd(body)\n .then((data) => {\n console.log(`postOutboundImporttemplatesBulkAdd success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling postOutboundImporttemplatesBulkAdd\");\n console.error(err);\n });" }, + "postoutboundmessagingcampaignstart": { + "operationId": "postoutboundmessagingcampaignstart", + "functionName": "postOutboundMessagingcampaignStart", + "signature": "postOutboundMessagingcampaignStart(messagingCampaignId)", + "parameters": [ + { + "name": "messagingCampaignId", + "type": "String", + "required": "true" + } + ], + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OutboundApi();\n\nlet messagingCampaignId = \"messagingCampaignId_example\"; // String | The Messaging Campaign ID\n\n// Start the campaign\napiInstance.postOutboundMessagingcampaignStart(messagingCampaignId)\n .then(() => {\n console.log(\"postOutboundMessagingcampaignStart returned successfully.\");\n })\n .catch((err) => {\n console.log(\"There was a failure calling postOutboundMessagingcampaignStart\");\n console.error(err);\n });" + }, + "postoutboundmessagingcampaignstop": { + "operationId": "postoutboundmessagingcampaignstop", + "functionName": "postOutboundMessagingcampaignStop", + "signature": "postOutboundMessagingcampaignStop(messagingCampaignId)", + "parameters": [ + { + "name": "messagingCampaignId", + "type": "String", + "required": "true" + } + ], + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.OutboundApi();\n\nlet messagingCampaignId = \"messagingCampaignId_example\"; // String | The Messaging Campaign ID\n\n// Stop the campaign\napiInstance.postOutboundMessagingcampaignStop(messagingCampaignId)\n .then(() => {\n console.log(\"postOutboundMessagingcampaignStop returned successfully.\");\n })\n .catch((err) => {\n console.log(\"There was a failure calling postOutboundMessagingcampaignStop\");\n console.error(err);\n });" + }, "postoutboundmessagingcampaigns": { "operationId": "postoutboundmessagingcampaigns", "functionName": "postOutboundMessagingcampaigns", @@ -40294,16 +40527,21 @@ "getteam": { "operationId": "getteam", "functionName": "getTeam", - "signature": "getTeam(teamId)", + "signature": "getTeam(teamId, expand)", "parameters": [ { "name": "teamId", "type": "String", "required": "true" + }, + { + "name": "expand", + "type": "String", + "required": "false" } ], "return": "Team", - "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.TeamsApi();\n\nlet teamId = \"teamId_example\"; // String | Team ID\n\n// Get team\napiInstance.getTeam(teamId)\n .then((data) => {\n console.log(`getTeam success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getTeam\");\n console.error(err);\n });" + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.TeamsApi();\n\nlet teamId = \"teamId_example\"; // String | Team ID\nlet opts = { \n \"expand\": \"expand_example\" // String | Expand the division name\n};\n\n// Get team\napiInstance.getTeam(teamId, opts)\n .then((data) => {\n console.log(`getTeam success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getTeam\");\n console.error(err);\n });" }, "getteammembers": { "operationId": "getteammembers", @@ -43808,6 +44046,30 @@ "return": "UserEntityListing", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.UsersApi();\n\nlet opts = { \n \"pageSize\": 25, // Number | Page size\n \"pageNumber\": 1, // Number | Page number\n \"id\": [\"id_example\"], // [String] | A list of user IDs to fetch by bulk\n \"jabberId\": [\"jabberId_example\"], // [String] | A list of jabberIds to fetch by bulk (cannot be used with the id parameter)\n \"sortOrder\": \"ASC\", // String | Ascending or descending sort order\n \"expand\": [\"expand_example\"], // [String] | Which fields, if any, to expand. Note, expand parameters are resolved with a best effort approach and not guaranteed to be returned. If requested expand information is absolutely required, it's recommended to use specific API requests instead.\n \"integrationPresenceSource\": \"integrationPresenceSource_example\", // String | Gets an integration presence for users instead of their defaults. This parameter will only be used when presence is provided as an expand. When using this parameter the maximum number of users that can be returned is 100.\n \"state\": \"active\" // String | Only list users of this state\n};\n\n// Get the list of available users.\napiInstance.getUsers(opts)\n .then((data) => {\n console.log(`getUsers success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getUsers\");\n console.error(err);\n });" }, + "getuserschatsme": { + "operationId": "getuserschatsme", + "functionName": "getUsersChatsMe", + "signature": "getUsersChatsMe(excludeClosed, includePresence, after)", + "parameters": [ + { + "name": "excludeClosed", + "type": "Boolean", + "required": "false" + }, + { + "name": "includePresence", + "type": "Boolean", + "required": "false" + }, + { + "name": "after", + "type": "String", + "required": "false" + } + ], + "return": "ChatItemCursorListing", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.UsersApi();\n\nlet opts = { \n \"excludeClosed\": true, // Boolean | Whether or not to exclude closed chats\n \"includePresence\": true, // Boolean | Whether or not to include user presence\n \"after\": \"after_example\" // String | The key to start after\n};\n\n// Get chats for a user\napiInstance.getUsersChatsMe(opts)\n .then((data) => {\n console.log(`getUsersChatsMe success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getUsersChatsMe\");\n console.error(err);\n });" + }, "getusersdevelopmentactivities": { "operationId": "getusersdevelopmentactivities", "functionName": "getUsersDevelopmentActivities", @@ -44528,6 +44790,44 @@ "return": "VoicemailMessageEntityListing", "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.VoicemailApi();\n\nlet queueId = \"queueId_example\"; // String | Queue ID\nlet opts = { \n \"pageSize\": 25, // Number | Page size\n \"pageNumber\": 1 // Number | Page number\n};\n\n// List voicemail messages\napiInstance.getVoicemailQueueMessages(queueId, opts)\n .then((data) => {\n console.log(`getVoicemailQueueMessages success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getVoicemailQueueMessages\");\n console.error(err);\n });" }, + "getvoicemailusermailbox": { + "operationId": "getvoicemailusermailbox", + "functionName": "getVoicemailUserMailbox", + "signature": "getVoicemailUserMailbox(userId)", + "parameters": [ + { + "name": "userId", + "type": "String", + "required": "true" + } + ], + "return": "VoicemailMailboxInfo", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.VoicemailApi();\n\nlet userId = \"userId_example\"; // String | userId\n\n// Get a user's mailbox information\napiInstance.getVoicemailUserMailbox(userId)\n .then((data) => {\n console.log(`getVoicemailUserMailbox success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getVoicemailUserMailbox\");\n console.error(err);\n });" + }, + "getvoicemailusermessages": { + "operationId": "getvoicemailusermessages", + "functionName": "getVoicemailUserMessages", + "signature": "getVoicemailUserMessages(userId, pageSize, pageNumber)", + "parameters": [ + { + "name": "userId", + "type": "String", + "required": "true" + }, + { + "name": "pageSize", + "type": "Number", + "required": "false" + }, + { + "name": "pageNumber", + "type": "Number", + "required": "false" + } + ], + "return": "VoicemailMessageEntityListing", + "example": "const platformClient = require(\"purecloud-platform-client-v2\");\n\nconst client = platformClient.ApiClient.instance;\nclient.setEnvironment(platformClient.PureCloudRegionHosts.us_east_1); // Genesys Cloud region\n\n// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)\nclient.setAccessToken(\"your_access_token\");\n\nlet apiInstance = new platformClient.VoicemailApi();\n\nlet userId = \"userId_example\"; // String | User ID\nlet opts = { \n \"pageSize\": 25, // Number | Page size\n \"pageNumber\": 1 // Number | Page number\n};\n\n// List voicemail messages\napiInstance.getVoicemailUserMessages(userId, opts)\n .then((data) => {\n console.log(`getVoicemailUserMessages success! data: ${JSON.stringify(data, null, 2)}`);\n })\n .catch((err) => {\n console.log(\"There was a failure calling getVoicemailUserMessages\");\n console.error(err);\n });" + }, "getvoicemailuserpolicy": { "operationId": "getvoicemailuserpolicy", "functionName": "getVoicemailUserpolicy", diff --git a/build/README.md b/build/README.md index b1c18b87b..7593784b9 100644 --- a/build/README.md +++ b/build/README.md @@ -6,7 +6,7 @@ A JavaScript library to interface with the Genesys Cloud Platform API. View the [![npm](https://img.shields.io/npm/v/purecloud-platform-client-v2.svg)](https://www.npmjs.com/package/purecloud-platform-client-v2) [![Release Notes Badge](https://developer-content.genesys.cloud/images/sdk-release-notes.png)](https://github.com/MyPureCloud/platform-client-sdk-javascript/blob/master/releaseNotes.md) -Documentation version purecloud-platform-client-v2@206.0.0 +Documentation version purecloud-platform-client-v2@207.0.0 ## Preview APIs @@ -29,7 +29,7 @@ For direct use in a browser script: ```html - + @@ -346,6 +346,79 @@ JSON: } ``` +The Genesys Cloud Login and API URL path can be overridden if necessary (i.e. if the Genesys Cloud requests must be sent through to an intermediate API gateway or equivalent). + +This can be achieved defining a "gateway" configuration, in the INI or the JSON configuration file. + +* "host" is the address of your gateway. +* "protocol" is not mandatory. It will default to "https" if the parameter is not defined or empty. +* "port" is not mandatory. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). +* "path_params_login" and "path_params_api" are not mandatory. They will be appended to the gateway url path if these parameters are defined and non empty (for Login requests and for API requests). +* "username" and "password" are not used at this stage. This is for a possible future use. + +With the configuration below, this would result in: + +* Login requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/oauth/token") +* API requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforapi" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/api/v2/users/me") + +INI: + +```ini +[logging] +log_level = trace +log_format = text +log_to_console = false +log_file_path = /var/log/javascriptsdk.log +log_response_body = false +log_request_body = false +[reauthentication] +refresh_access_token = true +refresh_token_wait_max = 10 +[general] +live_reload_config = true +host = https://api.mypurecloud.com +[gateway] +host = mygateway.mydomain.myextension +protocol = https +port = 1443 +path_params_login = myadditionalpathforlogin +path_params_api = myadditionalpathforapi +username = username +password = password +``` + +JSON: + +```json +{ + "logging": { + "log_level": "trace", + "log_format": "text", + "log_to_console": false, + "log_file_path": "/var/log/javascriptsdk.log", + "log_response_body": false, + "log_request_body": false + }, + "reauthentication": { + "refresh_access_token": true, + "refresh_token_wait_max": 10 + }, + "general": { + "live_reload_config": true, + "host": "https://api.mypurecloud.com" + }, + "gateway": { + "host": "mygateway.mydomain.myextension", + "protocol": "https", + "port": 1443, + "path_params_login": "myadditionalpathforlogin", + "path_params_api": "myadditionalpathforapi", + "username": "username", + "password": "password" + } +} +``` + ## Environments If connecting to a Genesys Cloud environment other than mypurecloud.com (e.g. mypurecloud.ie), set the environment on the `ApiClient` instance with the PureCloudRegionHosts object. @@ -355,6 +428,30 @@ const client = platformClient.ApiClient.instance; client.setEnvironment(platformClient.PureCloudRegionHosts.eu_west_1); ``` +### Setting an intermediate Gateway + +The Genesys Cloud Login and API URL path can be overridden if necessary (i.e. if the Genesys Cloud requests must be sent through to an intermediate API gateway or equivalent). + +This can be achieved setting the gateway configuration on the `ApiClient` instance. + +```javascript +const client = platformClient.ApiClient.instance; +client.setGateway({host: 'mygateway.mydomain.myextension', protocol: 'https', port: 1443, path_params_login: 'myadditionalpathforlogin', path_params_api: 'myadditionalpathforapi'}); + +// If you need, you can later remove the Gateway Configuration and fallback to the Enviroment setting using: client.setGateway(); +``` + +* "host" is the address of your gateway. +* "protocol" is not mandatory. It will default to "https" if the parameter is not defined or empty. +* "port" is not mandatory. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). +* "path_params_login" and "path_params_api" are not mandatory. They will be appended to the gateway url path if these parameters are defined and non empty (for Login requests and for API requests). +* "username" and "password" are not used at this stage. This is for a possible future use. + +With the configuration below, this would result in: + +* Login requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/oauth/token") +* API requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforapi" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/api/v2/users/me") + ## Access Token persistence diff --git a/build/dist/node/purecloud-platform-client-v2.js b/build/dist/node/purecloud-platform-client-v2.js index 74618a853..5110bfd1a 100644 --- a/build/dist/node/purecloud-platform-client-v2.js +++ b/build/dist/node/purecloud-platform-client-v2.js @@ -262,6 +262,7 @@ class Configuration { this.basePath; this.authUrl; this.config; + this.gateway = undefined; this.logger = new Logger(); this.setEnvironment(); this.liveLoadConfig(); @@ -359,12 +360,72 @@ class Configuration { : this.live_reload_config; this.host = this.getConfigString('general', 'host') !== undefined ? this.getConfigString('general', 'host') : this.host; + if (this.getConfigString('gateway', 'host') !== undefined) { + let gateway = { + host: this.getConfigString('gateway', 'host') + }; + if (this.getConfigString('gateway', 'protocol') !== undefined) gateway.protocol = this.getConfigString('gateway', 'protocol'); + if (this.getConfigInt('gateway', 'port') !== undefined) gateway.port = this.getConfigInt('gateway', 'port'); + if (this.getConfigString('gateway', 'path_params_login') !== undefined) gateway.path_params_login = this.getConfigString('gateway', 'path_params_login'); + if (this.getConfigString('gateway', 'path_params_api') !== undefined) gateway.path_params_api = this.getConfigString('gateway', 'path_params_api'); + if (this.getConfigString('gateway', 'username') !== undefined) gateway.username = this.getConfigString('gateway', 'username'); + if (this.getConfigString('gateway', 'password') !== undefined) gateway.password = this.getConfigString('gateway', 'password'); + this.setGateway(gateway); + } else { + this.setGateway(); + } + this.setEnvironment(); // Update logging configs this.logger.setLogger(); } + /** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {number} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */ + setGateway(gateway) { + if (gateway) { + this.gateway = { + host: '' + }; + + if (gateway.protocol) this.gateway.protocol = gateway.protocol; + else this.gateway.protocol = 'https'; + + if (gateway.host) this.gateway.host = gateway.host; + else this.gateway.host = ''; + + if (gateway.port && gateway.port > -1) this.gateway.port = gateway.port; + else this.gateway.port = -1; + + if (gateway.path_params_login) { + this.gateway.path_params_login = gateway.path_params_login; + // Strip trailing slash + this.gateway.path_params_login = this.gateway.path_params_login.replace(/\/+$/, ''); + } else this.gateway.path_params_login = ''; + + if (gateway.path_params_api) { + this.gateway.path_params_api = gateway.path_params_api; + // Strip trailing slash + this.gateway.path_params_api = this.gateway.path_params_api.replace(/\/+$/, ''); + } else this.gateway.path_params_api = ''; + + if (gateway.username) this.gateway.username = gateway.username; + if (gateway.password) this.gateway.password = gateway.password; + } else { + this.gateway = undefined; + } + } + setEnvironment(env) { // Default value if (env) this.environment = env; @@ -382,6 +443,26 @@ class Configuration { this.authUrl = `https://login.${this.environment}`; } + getConfUrl(pathType, regionUrl) { + if (!this.gateway) return regionUrl; + if (!this.gateway.host) return regionUrl; + + var url = this.gateway.protocol + '://' + this.gateway.host; + if (this.gateway.port > -1) url = url + ':' + this.gateway.port.toString(); + if (pathType === 'login') { + if (this.gateway.path_params_login) { + if (this.gateway.path_params_login.startsWith('/')) url = url + this.gateway.path_params_login; + else url = url + '/' + this.gateway.path_params_login; + } + } else { + if (this.gateway.path_params_api) { + if (this.gateway.path_params_api.startsWith('/')) url = url + this.gateway.path_params_api; + else url = url + '/' + this.gateway.path_params_api; + } + } + return url; + } + getConfigString(section, key) { if (this.config._sections[section]) return this.config._sections[section][key]; } @@ -405,7 +486,7 @@ class Configuration { /** * @module purecloud-platform-client-v2/ApiClient - * @version 206.0.0 + * @version 207.0.0 */ class ApiClient { /** @@ -603,6 +684,21 @@ class ApiClient { this.config.setEnvironment(environment); } + /** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {string} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater than 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */ + setGateway(gateway) { + this.config.setGateway(gateway); + } + /** * @description Initiates the implicit grant login flow. Will attempt to load the token from local storage, if enabled. * @param {string} clientId - The client ID of an OAuth Implicit Grant client @@ -667,6 +763,7 @@ class ApiClient { loginClientCredentialsGrant(clientId, clientSecret) { this.clientId = clientId; var authHeader = Buffer.from(`${clientId}:${clientSecret}`).toString('base64'); + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); return new Promise((resolve, reject) => { // Block browsers from using client credentials @@ -679,7 +776,7 @@ class ApiClient { }; axios__default["default"]({ method: `POST`, - url: `https://login.${this.config.environment}/oauth/token`, + url: `${loginBasePath}/oauth/token`, headers: headers, data: 'grant_type=client_credentials', httpsAgent: this.proxyAgent @@ -690,7 +787,7 @@ class ApiClient { 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, headers, response.headers, { grant_type: 'client_credentials' }, @@ -700,7 +797,7 @@ class ApiClient { 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, headers, undefined, { grant_type: 'client_credentials' }, @@ -724,7 +821,7 @@ class ApiClient { 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, headers, error.response.headers, { grant_type: 'client_credentials' }, @@ -745,6 +842,7 @@ class ApiClient { */ loginSaml2BearerGrant(clientId, clientSecret, orgName, assertion) { this.clientId = clientId; + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); return new Promise((resolve, reject) => { if (typeof window !== 'undefined') { reject(new Error('The saml2bearer grant is not supported in a browser.')); @@ -770,7 +868,7 @@ class ApiClient { 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, response.headers, bodyParam, @@ -780,7 +878,7 @@ class ApiClient { 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, undefined, bodyParam, @@ -804,7 +902,7 @@ class ApiClient { 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, error.response.headers, bodyParam, @@ -825,10 +923,11 @@ class ApiClient { */ authorizePKCEGrant(clientId, codeVerifier, authCode, redirectUri) { this.clientId = clientId; + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); return new Promise((resolve, reject) => { var request = axios__default["default"]({ method: `POST`, - url: `https://login.${this.config.environment}/oauth/token`, + url: `${loginBasePath}/oauth/token`, headers: { 'Content-Type': 'application/x-www-form-urlencoded' }, @@ -855,7 +954,7 @@ class ApiClient { 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, response.headers, bodyParam, @@ -865,7 +964,7 @@ class ApiClient { 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, undefined, bodyParam, @@ -889,7 +988,7 @@ class ApiClient { 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, error.response.headers, bodyParam, @@ -1213,6 +1312,8 @@ class ApiClient { * @param {function} reject - Promise reject callback */ _handleCodeAuthorizationResponse(request, bodyParam, resolve, reject) { + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); + request .then((response) => { // Logging @@ -1220,7 +1321,7 @@ class ApiClient { 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, response.headers, bodyParam, @@ -1230,7 +1331,7 @@ class ApiClient { 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, undefined, bodyParam, @@ -1256,7 +1357,7 @@ class ApiClient { 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, error.response.headers, bodyParam, @@ -1274,9 +1375,10 @@ class ApiClient { * @param {object} data - data to url form encode */ _formAuthRequest(encodedData, data) { + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); var request = axios__default["default"]({ method: `POST`, - url: `https://login.${this.config.environment}/oauth/token`, + url: `${loginBasePath}/oauth/token`, headers: { 'Authorization': 'Basic ' + encodedData, 'Content-Type': 'application/x-www-form-urlencoded' @@ -1465,7 +1567,8 @@ class ApiClient { */ _buildAuthUrl(path, query) { if (!query) query = {}; - return Object.keys(query).reduce((url, key) => !query[key] ? url : `${url}&${key}=${query[key]}`, `${this.config.authUrl}/${path}?`); + var loginBasePath = this.config.getConfUrl('login', this.config.authUrl); + return Object.keys(query).reduce((url, key) => !query[key] ? url : `${url}&${key}=${query[key]}`, `${loginBasePath}/${path}?`); } /** @@ -1527,7 +1630,7 @@ class ApiClient { if (!path.match(/^\//)) { path = `/${path}`; } - var url = this.config.basePath + path; + var url = this.config.getConfUrl('api', this.config.basePath) + path; url = url.replace(/\{([\w-]+)\}/g, (fullMatch, key) => { var value; if (pathParams.hasOwnProperty(key)) { @@ -1827,7 +1930,7 @@ class AgentAssistantsApi { /** * AgentAssistants service. * @module purecloud-platform-client-v2/api/AgentAssistantsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -2203,7 +2306,7 @@ class AgentCopilotApi { /** * AgentCopilot service. * @module purecloud-platform-client-v2/api/AgentCopilotApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -2279,7 +2382,7 @@ class AgentUIApi { /** * AgentUI service. * @module purecloud-platform-client-v2/api/AgentUIApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -2410,7 +2513,7 @@ class AlertingApi { /** * Alerting service. * @module purecloud-platform-client-v2/api/AlertingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -3071,7 +3174,7 @@ class AnalyticsApi { /** * Analytics service. * @module purecloud-platform-client-v2/api/AnalyticsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -3922,6 +4025,7 @@ class AnalyticsApi { * @param {Number} opts.pageSize (default to 25) * @param {Array.} opts.id A list of user IDs to fetch by bulk * @param {Object} opts.state Only list users of this state + * @param {Boolean} opts.deletedOnly Only list deleted dashboards that are still recoverable */ getAnalyticsReportingDashboardsUsers(opts) { opts = opts || {}; @@ -3931,7 +4035,7 @@ class AnalyticsApi { '/api/v2/analytics/reporting/dashboards/users', 'GET', { }, - { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'id': this.apiClient.buildCollectionParam(opts['id'], 'multi'),'state': opts['state'] }, + { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'id': this.apiClient.buildCollectionParam(opts['id'], 'multi'),'state': opts['state'],'deletedOnly': opts['deletedOnly'] }, { }, { }, null, @@ -4053,6 +4157,7 @@ class AnalyticsApi { * @param {Number} opts.pageSize (default to 50) * @param {Boolean} opts.publicOnly If true, retrieve only public dashboards * @param {Boolean} opts.favoriteOnly If true, retrieve only favorite dashboards + * @param {Boolean} opts.deletedOnly If true, retrieve only deleted dashboards that are still recoverable * @param {String} opts.name retrieve dashboards that match with given name */ getAnalyticsReportingSettingsUserDashboards(userId, opts) { @@ -4067,7 +4172,7 @@ class AnalyticsApi { '/api/v2/analytics/reporting/settings/users/{userId}/dashboards', 'GET', { 'userId': userId }, - { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'publicOnly': opts['publicOnly'],'favoriteOnly': opts['favoriteOnly'],'name': opts['name'] }, + { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'publicOnly': opts['publicOnly'],'favoriteOnly': opts['favoriteOnly'],'deletedOnly': opts['deletedOnly'],'name': opts['name'] }, { }, { }, null, @@ -5157,7 +5262,7 @@ class AnalyticsApi { } /** - * Bulk delete dashboards owned by other user(s) + * Bulk soft delete dashboards owned by other user(s) * * @param {Array.} body List of userIds */ @@ -5207,7 +5312,7 @@ class AnalyticsApi { } /** - * Bulk remove dashboard configurations + * Bulk soft delete dashboard configurations * * @param {Object} body */ @@ -5393,7 +5498,6 @@ class AnalyticsApi { * Query for task management aggregates * * @param {Object} body query - * postAnalyticsTaskmanagementAggregatesQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postAnalyticsTaskmanagementAggregatesQuery(body) { // verify the required parameter 'body' is set @@ -5683,7 +5787,7 @@ class ArchitectApi { /** * Architect service. * @module purecloud-platform-client-v2/api/ArchitectApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -7428,7 +7532,7 @@ class ArchitectApi { } /** - * Create flow version configuration + * Get flow version configuration * * @param {String} flowId Flow ID * @param {String} versionId Version ID @@ -9805,7 +9909,7 @@ class AuditApi { /** * Audit service. * @module purecloud-platform-client-v2/api/AuditApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -10006,7 +10110,7 @@ class AuthorizationApi { /** * Authorization service. * @module purecloud-platform-client-v2/api/AuthorizationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -11289,7 +11393,7 @@ class BillingApi { /** * Billing service. * @module purecloud-platform-client-v2/api/BillingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -11369,7 +11473,7 @@ class CarrierServicesApi { /** * CarrierServices service. * @module purecloud-platform-client-v2/api/CarrierServicesApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -11439,7 +11543,7 @@ class ChatApi { /** * Chat service. * @module purecloud-platform-client-v2/api/ChatApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -12375,7 +12479,7 @@ class CoachingApi { /** * Coaching service. * @module purecloud-platform-client-v2/api/CoachingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -12952,7 +13056,7 @@ class ContentManagementApi { /** * ContentManagement service. * @module purecloud-platform-client-v2/api/ContentManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -13341,7 +13445,6 @@ class ContentManagementApi { * This method requires the download sharing URI obtained in the get document response (downloadSharingUri). Documents may be shared between users in the same workspace. Documents may also be shared between any user by creating a content management share. * @param {String} sharedId Shared ID * @param {Object} opts Optional parameters - * @param {Boolean} opts.redirect Turn on or off redirect (default to true) * @param {Object} opts.disposition Request how the share content will be downloaded: attached as a file or inline. Default is attachment. (default to attachment) * @param {String} opts.contentType The requested format for the specified document. If supported, the document will be returned in that format. Example contentType=audio/wav * @param {Object} opts.expand Expand some document fields @@ -13358,7 +13461,7 @@ class ContentManagementApi { '/api/v2/contentmanagement/shared/{sharedId}', 'GET', { 'sharedId': sharedId }, - { 'redirect': opts['redirect'],'disposition': opts['disposition'],'contentType': opts['contentType'],'expand': opts['expand'] }, + { 'disposition': opts['disposition'],'contentType': opts['contentType'],'expand': opts['expand'] }, { }, { }, null, @@ -14034,7 +14137,7 @@ class ConversationsApi { /** * Conversations service. * @module purecloud-platform-client-v2/api/ConversationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -18727,9 +18830,10 @@ class ConversationsApi { /** * Suggestion feedback. - * + * Google Agent Assist offering within Genesys will no longer be supported * @param {String} conversationId Conversation ID * @param {Object} body SuggestionFeedback + * @deprecated */ postConversationSuggestionsFeedback(conversationId, body) { // verify the required parameter 'conversationId' is set @@ -21175,7 +21279,7 @@ class DataExtensionsApi { /** * DataExtensions service. * @module purecloud-platform-client-v2/api/DataExtensionsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21261,7 +21365,7 @@ class DownloadsApi { /** * Downloads service. * @module purecloud-platform-client-v2/api/DownloadsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21313,7 +21417,7 @@ class EmailsApi { /** * Emails service. * @module purecloud-platform-client-v2/api/EmailsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21378,7 +21482,7 @@ class EmployeeEngagementApi { /** * EmployeeEngagement service. * @module purecloud-platform-client-v2/api/EmployeeEngagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21529,7 +21633,7 @@ class EventsApi { /** * Events service. * @module purecloud-platform-client-v2/api/EventsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21625,7 +21729,7 @@ class ExternalContactsApi { /** * ExternalContacts service. * @module purecloud-platform-client-v2/api/ExternalContactsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21746,6 +21850,31 @@ class ExternalContactsApi { ); } + /** + * Delete settings for CSV import + * + * @param {String} settingsId Settings id + */ + deleteExternalcontactsImportCsvSetting(settingsId) { + // verify the required parameter 'settingsId' is set + if (settingsId === undefined || settingsId === null) { + throw 'Missing the required parameter "settingsId" when calling deleteExternalcontactsImportCsvSetting'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings/{settingsId}', + 'DELETE', + { 'settingsId': settingsId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Delete an external organization * @@ -22213,6 +22342,107 @@ class ExternalContactsApi { ); } + /** + * Get settings for CSV import + * + * @param {String} settingsId Settings id + */ + getExternalcontactsImportCsvSetting(settingsId) { + // verify the required parameter 'settingsId' is set + if (settingsId === undefined || settingsId === null) { + throw 'Missing the required parameter "settingsId" when calling getExternalcontactsImportCsvSetting'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings/{settingsId}', + 'GET', + { 'settingsId': settingsId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Retrieve all settings for organization filtered by externalSettingsId if provided + * + * @param {Object} opts Optional parameters + * @param {String} opts.after The cursor that points to the end of the set of entities that has been returned. + * @param {String} opts.pageSize Number of entities to return. Maximum of 200. + * @param {String} opts.externalSettingsId External Settings Id to filter the list. + */ + getExternalcontactsImportCsvSettings(opts) { + opts = opts || {}; + + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings', + 'GET', + { }, + { 'after': opts['after'],'pageSize': opts['pageSize'],'externalSettingsId': opts['externalSettingsId'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Get details for CSV upload + * + * @param {String} uploadId Upload id + */ + getExternalcontactsImportCsvUploadDetails(uploadId) { + // verify the required parameter 'uploadId' is set + if (uploadId === undefined || uploadId === null) { + throw 'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadDetails'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/uploads/{uploadId}/details', + 'GET', + { 'uploadId': uploadId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Get preview for CSV upload + * + * @param {String} uploadId Upload id + */ + getExternalcontactsImportCsvUploadPreview(uploadId) { + // verify the required parameter 'uploadId' is set + if (uploadId === undefined || uploadId === null) { + throw 'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadPreview'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview', + 'GET', + { 'uploadId': uploadId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Fetch an external organization * @@ -23277,6 +23507,81 @@ class ExternalContactsApi { ); } + /** + * Create CSV import job + * + * @param {Object} body ImportRequest + */ + postExternalcontactsImportCsvJobs(body) { + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling postExternalcontactsImportCsvJobs'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/jobs', + 'POST', + { }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Create settings for CSV import + * + * @param {Object} body Settings + */ + postExternalcontactsImportCsvSettings(body) { + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling postExternalcontactsImportCsvSettings'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings', + 'POST', + { }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Get url for CSV upload + * + * @param {Object} body UploadRequest + */ + postExternalcontactsImportCsvUploads(body) { + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling postExternalcontactsImportCsvUploads'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/uploads', + 'POST', + { }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Merge two contacts into a new contact record * Two curated contacts cannot be merged. Refer to the Contact Merging article on the Developer Center for details @@ -23563,6 +23868,36 @@ class ExternalContactsApi { ); } + /** + * Update settings for CSV import + * + * @param {String} settingsId Settings id + * @param {Object} body Settings + */ + putExternalcontactsImportCsvSetting(settingsId, body) { + // verify the required parameter 'settingsId' is set + if (settingsId === undefined || settingsId === null) { + throw 'Missing the required parameter "settingsId" when calling putExternalcontactsImportCsvSetting'; + } + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling putExternalcontactsImportCsvSetting'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings/{settingsId}', + 'PUT', + { 'settingsId': settingsId }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Update an external organization * @@ -23724,7 +24059,7 @@ class FaxApi { /** * Fax service. * @module purecloud-platform-client-v2/api/FaxApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -23939,7 +24274,7 @@ class FlowsApi { /** * Flows service. * @module purecloud-platform-client-v2/api/FlowsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -24122,7 +24457,7 @@ class GamificationApi { /** * Gamification service. * @module purecloud-platform-client-v2/api/GamificationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -26208,7 +26543,7 @@ class GeneralDataProtectionRegulationApi { /** * GeneralDataProtectionRegulation service. * @module purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -26338,7 +26673,7 @@ class GeolocationApi { /** * Geolocation service. * @module purecloud-platform-client-v2/api/GeolocationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -26469,7 +26804,7 @@ class GreetingsApi { /** * Greetings service. * @module purecloud-platform-client-v2/api/GreetingsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -26924,7 +27259,7 @@ class GroupsApi { /** * Groups service. * @module purecloud-platform-client-v2/api/GroupsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -27443,7 +27778,7 @@ class IdentityProviderApi { /** * IdentityProvider service. * @module purecloud-platform-client-v2/api/IdentityProviderApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -28304,7 +28639,7 @@ class InfrastructureAsCodeApi { /** * InfrastructureAsCode service. * @module purecloud-platform-client-v2/api/InfrastructureAsCodeApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -28471,7 +28806,7 @@ class IntegrationsApi { /** * Integrations service. * @module purecloud-platform-client-v2/api/IntegrationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -30893,7 +31228,7 @@ class JourneyApi { /** * Journey service. * @module purecloud-platform-client-v2/api/JourneyApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -31987,7 +32322,6 @@ class JourneyApi { * Get an Event Definition * * @param {String} eventDefinitionId Event Definition ID - * getJourneyViewsEventdefinition is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getJourneyViewsEventdefinition(eventDefinitionId) { // verify the required parameter 'eventDefinitionId' is set @@ -32012,7 +32346,6 @@ class JourneyApi { /** * Get a list of Event Definitions * - * getJourneyViewsEventdefinitions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getJourneyViewsEventdefinitions() { @@ -32665,7 +32998,6 @@ class JourneyApi { * True indicates a valid encoding * @param {Object} opts Optional parameters * @param {Array.} opts.body - * postJourneyViewsEncodingsValidate is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postJourneyViewsEncodingsValidate(opts) { opts = opts || {}; @@ -32726,7 +33058,7 @@ class KnowledgeApi { /** * Knowledge service. * @module purecloud-platform-client-v2/api/KnowledgeApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -33064,7 +33396,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -33095,7 +33426,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ deleteKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -33126,7 +33456,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * deleteKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ deleteKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId, syncJobId) { // verify the required parameter 'knowledgeBaseId' is set @@ -33253,7 +33582,6 @@ class KnowledgeApi { * Get sync options available for a knowledge-connect integration * * @param {String} integrationId Integration ID - * getKnowledgeIntegrationOptions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeIntegrationOptions(integrationId) { // verify the required parameter 'integrationId' is set @@ -34200,7 +34528,6 @@ class KnowledgeApi { * @param {Array.} opts.status If specified, retrieves operations with specified operation status, comma separated values expected. * @param {String} opts.interval Retrieves the operations modified in specified date and time range. If the after and before cursor parameters are within this interval, it would return valid data, otherwise it throws an error.The dates in the interval are represented in ISO-8601 format: YYYY-MM-DDThh:mm:ssZ/YYYY-MM-DDThh:mm:ssZ * @param {Array.} opts.sourceId If specified, retrieves operations associated with source ids, comma separated values expected. - * getKnowledgeKnowledgebaseOperations is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseOperations(knowledgeBaseId, opts) { opts = opts || {}; @@ -34228,7 +34555,6 @@ class KnowledgeApi { * Get ids of operation creator users and oauth clients * * @param {String} knowledgeBaseId Knowledge base ID - * getKnowledgeKnowledgebaseOperationsUsersQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseOperationsUsersQuery(knowledgeBaseId) { // verify the required parameter 'knowledgeBaseId' is set @@ -34293,7 +34619,6 @@ class KnowledgeApi { * @param {Object} opts.type If specified, retrieves integration sources with specified integration type. * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. * @param {Array.} opts.ids If specified, retrieves integration sources with specified IDs. - * getKnowledgeKnowledgebaseSources is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSources(knowledgeBaseId, opts) { opts = opts || {}; @@ -34324,7 +34649,6 @@ class KnowledgeApi { * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId, sourceId, opts) { opts = opts || {}; @@ -34359,7 +34683,6 @@ class KnowledgeApi { * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, sourceId, opts) { opts = opts || {}; @@ -34392,7 +34715,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * getKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId, syncJobId) { // verify the required parameter 'knowledgeBaseId' is set @@ -35108,7 +35430,6 @@ class KnowledgeApi { * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID * @param {Object} body - * patchKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ patchKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId, syncJobId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36330,7 +36651,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesSalesforce is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesSalesforce(knowledgeBaseId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36361,7 +36681,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -36392,7 +36711,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesServicenow is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesServicenow(knowledgeBaseId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36423,7 +36741,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -36454,7 +36771,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSynchronizeJobs is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSynchronizeJobs(knowledgeBaseId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36542,7 +36858,6 @@ class KnowledgeApi { * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ putKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId, sourceId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36578,7 +36893,6 @@ class KnowledgeApi { * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ putKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, sourceId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36614,7 +36928,7 @@ class LanguageUnderstandingApi { /** * LanguageUnderstanding service. * @module purecloud-platform-client-v2/api/LanguageUnderstandingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -37648,7 +37962,7 @@ class LanguagesApi { /** * Languages service. * @module purecloud-platform-client-v2/api/LanguagesApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -37870,7 +38184,7 @@ class LearningApi { /** * Learning service. * @module purecloud-platform-client-v2/api/LearningApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -38899,7 +39213,7 @@ class LicenseApi { /** * License service. * @module purecloud-platform-client-v2/api/LicenseApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -39137,7 +39451,7 @@ class LocationsApi { /** * Locations service. * @module purecloud-platform-client-v2/api/LocationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -39373,7 +39687,7 @@ class LogCaptureApi { /** * LogCapture service. * @module purecloud-platform-client-v2/api/LogCaptureApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -39573,7 +39887,7 @@ class MessagingApi { /** * Messaging service. * @module purecloud-platform-client-v2/api/MessagingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -39932,7 +40246,7 @@ class MobileDevicesApi { /** * MobileDevices service. * @module purecloud-platform-client-v2/api/MobileDevicesApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -40083,7 +40397,7 @@ class NotificationsApi { /** * Notifications service. * @module purecloud-platform-client-v2/api/NotificationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -40316,7 +40630,7 @@ class OAuthApi { /** * OAuth service. * @module purecloud-platform-client-v2/api/OAuthApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -40682,7 +40996,7 @@ class ObjectsApi { /** * Objects service. * @module purecloud-platform-client-v2/api/ObjectsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -40952,7 +41266,7 @@ class OperationalEventsApi { /** * OperationalEvents service. * @module purecloud-platform-client-v2/api/OperationalEventsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -41018,7 +41332,7 @@ class OrganizationApi { /** * Organization service. * @module purecloud-platform-client-v2/api/OrganizationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -41560,7 +41874,7 @@ class OrganizationAuthorizationApi { /** * OrganizationAuthorization service. * @module purecloud-platform-client-v2/api/OrganizationAuthorizationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -42197,6 +42511,26 @@ class OrganizationAuthorizationApi { ); } + /** + * Get Customer Care organization ids. + * + */ + getOrgauthorizationTrusteesCare() { + + return this.apiClient.callApi( + '/api/v2/orgauthorization/trustees/care', + 'GET', + { }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Get organization authorization trust with Customer Care, if one exists. * @@ -42584,6 +42918,33 @@ class OrganizationAuthorizationApi { ); } + /** + * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.assignDefaultRole Assign Admin role to default pairing with Customer Care + * @param {Boolean} opts.autoExpire Automatically expire pairing after 30 days + * @param {Boolean} opts.assignFullAccess Grant Customer Care full access to the organization + * @param {Boolean} opts.allowTrustedUserAccess Make Customer Care a Trusted User + */ + postOrgauthorizationTrusteesCare(opts) { + opts = opts || {}; + + + return this.apiClient.callApi( + '/api/v2/orgauthorization/trustees/care', + 'POST', + { }, + { 'assignDefaultRole': opts['assignDefaultRole'],'autoExpire': opts['autoExpire'],'assignFullAccess': opts['assignFullAccess'],'allowTrustedUserAccess': opts['allowTrustedUserAccess'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. * @@ -42907,7 +43268,7 @@ class OutboundApi { /** * Outbound service. * @module purecloud-platform-client-v2/api/OutboundApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -45884,6 +46245,56 @@ class OutboundApi { ); } + /** + * Start the campaign + * + * @param {String} campaignId Campaign ID + */ + postOutboundCampaignStart(campaignId) { + // verify the required parameter 'campaignId' is set + if (campaignId === undefined || campaignId === null) { + throw 'Missing the required parameter "campaignId" when calling postOutboundCampaignStart'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/campaigns/{campaignId}/start', + 'POST', + { 'campaignId': campaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Stop the campaign + * + * @param {String} campaignId Campaign ID + */ + postOutboundCampaignStop(campaignId) { + // verify the required parameter 'campaignId' is set + if (campaignId === undefined || campaignId === null) { + throw 'Missing the required parameter "campaignId" when calling postOutboundCampaignStop'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/campaigns/{campaignId}/stop', + 'POST', + { 'campaignId': campaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Create Campaign Rule * @@ -46583,6 +46994,56 @@ class OutboundApi { ); } + /** + * Start the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */ + postOutboundMessagingcampaignStart(messagingCampaignId) { + // verify the required parameter 'messagingCampaignId' is set + if (messagingCampaignId === undefined || messagingCampaignId === null) { + throw 'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStart'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start', + 'POST', + { 'messagingCampaignId': messagingCampaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Stop the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */ + postOutboundMessagingcampaignStop(messagingCampaignId) { + // verify the required parameter 'messagingCampaignId' is set + if (messagingCampaignId === undefined || messagingCampaignId === null) { + throw 'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStop'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop', + 'POST', + { 'messagingCampaignId': messagingCampaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Create a Messaging Campaign * @@ -47354,7 +47815,7 @@ class PresenceApi { /** * Presence service. * @module purecloud-platform-client-v2/api/PresenceApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -48098,7 +48559,7 @@ class ProcessAutomationApi { /** * ProcessAutomation service. * @module purecloud-platform-client-v2/api/ProcessAutomationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -48337,7 +48798,7 @@ class QualityApi { /** * Quality service. * @module purecloud-platform-client-v2/api/QualityApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -50123,7 +50584,7 @@ class RecordingApi { /** * Recording service. * @module purecloud-platform-client-v2/api/RecordingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -51782,7 +52243,7 @@ class ResponseManagementApi { /** * ResponseManagement service. * @module purecloud-platform-client-v2/api/ResponseManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -52292,7 +52753,7 @@ class RoutingApi { /** * Routing service. * @module purecloud-platform-client-v2/api/RoutingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -56440,7 +56901,7 @@ class SCIMApi { /** * SCIM service. * @module purecloud-platform-client-v2/api/SCIMApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -57317,7 +57778,7 @@ class ScreenRecordingApi { /** * ScreenRecording service. * @module purecloud-platform-client-v2/api/ScreenRecordingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -57362,7 +57823,7 @@ class ScriptsApi { /** * Scripts service. * @module purecloud-platform-client-v2/api/ScriptsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -57806,7 +58267,7 @@ class SearchApi { /** * Search service. * @module purecloud-platform-client-v2/api/SearchApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -58495,7 +58956,7 @@ class SettingsApi { /** * Settings service. * @module purecloud-platform-client-v2/api/SettingsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -58715,7 +59176,7 @@ class SpeechTextAnalyticsApi { /** * SpeechTextAnalytics service. * @module purecloud-platform-client-v2/api/SpeechTextAnalyticsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -60050,7 +60511,7 @@ class StationsApi { /** * Stations service. * @module purecloud-platform-client-v2/api/StationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -60152,7 +60613,7 @@ class SuggestApi { /** * Suggest service. * @module purecloud-platform-client-v2/api/SuggestApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -60291,7 +60752,7 @@ class TaskManagementApi { /** * TaskManagement service. * @module purecloud-platform-client-v2/api/TaskManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -61955,7 +62416,7 @@ class TeamsApi { /** * Teams service. * @module purecloud-platform-client-v2/api/TeamsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -62029,8 +62490,12 @@ class TeamsApi { * Get team * * @param {String} teamId Team ID + * @param {Object} opts Optional parameters + * @param {Object} opts.expand Expand the division name */ - getTeam(teamId) { + getTeam(teamId, opts) { + opts = opts || {}; + // verify the required parameter 'teamId' is set if (teamId === undefined || teamId === null) { throw 'Missing the required parameter "teamId" when calling getTeam'; @@ -62040,7 +62505,7 @@ class TeamsApi { '/api/v2/teams/{teamId}', 'GET', { 'teamId': teamId }, - { }, + { 'expand': opts['expand'] }, { }, { }, null, @@ -62256,7 +62721,7 @@ class TelephonyApi { /** * Telephony service. * @module purecloud-platform-client-v2/api/TelephonyApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -62438,7 +62903,7 @@ class TelephonyProvidersEdgeApi { /** * TelephonyProvidersEdge service. * @module purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -65835,7 +66300,7 @@ class TextbotsApi { /** * Textbots service. * @module purecloud-platform-client-v2/api/TextbotsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -65963,7 +66428,7 @@ class TokensApi { /** * Tokens service. * @module purecloud-platform-client-v2/api/TokensApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -66117,7 +66582,7 @@ class UploadsApi { /** * Uploads service. * @module purecloud-platform-client-v2/api/UploadsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -66386,7 +66851,7 @@ class UsageApi { /** * Usage service. * @module purecloud-platform-client-v2/api/UsageApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -66601,7 +67066,7 @@ class UserRecordingsApi { /** * UserRecordings service. * @module purecloud-platform-client-v2/api/UserRecordingsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -66816,7 +67281,7 @@ class UsersApi { /** * Users service. * @module purecloud-platform-client-v2/api/UsersApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -68131,6 +68596,32 @@ class UsersApi { ); } + /** + * Get chats for a user + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.excludeClosed Whether or not to exclude closed chats + * @param {Boolean} opts.includePresence Whether or not to include user presence + * @param {String} opts.after The key to start after + */ + getUsersChatsMe(opts) { + opts = opts || {}; + + + return this.apiClient.callApi( + '/api/v2/users/chats/me', + 'GET', + { }, + { 'excludeClosed': opts['excludeClosed'],'includePresence': opts['includePresence'],'after': opts['after'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Get list of Development Activities * Either moduleId or userId is required. Results are filtered based on the applicable permissions. @@ -69619,7 +70110,7 @@ class UtilitiesApi { /** * Utilities service. * @module purecloud-platform-client-v2/api/UtilitiesApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -69730,7 +70221,7 @@ class VoicemailApi { /** * Voicemail service. * @module purecloud-platform-client-v2/api/VoicemailApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -70117,6 +70608,61 @@ class VoicemailApi { ); } + /** + * Get a user's mailbox information + * + * @param {String} userId userId + */ + getVoicemailUserMailbox(userId) { + // verify the required parameter 'userId' is set + if (userId === undefined || userId === null) { + throw 'Missing the required parameter "userId" when calling getVoicemailUserMailbox'; + } + + return this.apiClient.callApi( + '/api/v2/voicemail/users/{userId}/mailbox', + 'GET', + { 'userId': userId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * List voicemail messages + * + * @param {String} userId User ID + * @param {Object} opts Optional parameters + * @param {Number} opts.pageSize Page size (default to 25) + * @param {Number} opts.pageNumber Page number (default to 1) + */ + getVoicemailUserMessages(userId, opts) { + opts = opts || {}; + + // verify the required parameter 'userId' is set + if (userId === undefined || userId === null) { + throw 'Missing the required parameter "userId" when calling getVoicemailUserMessages'; + } + + return this.apiClient.callApi( + '/api/v2/voicemail/users/{userId}/messages', + 'GET', + { 'userId': userId }, + { 'pageSize': opts['pageSize'],'pageNumber': opts['pageNumber'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Get a user's voicemail policy * @@ -70397,7 +70943,7 @@ class WebChatApi { /** * WebChat service. * @module purecloud-platform-client-v2/api/WebChatApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -70948,7 +71494,7 @@ class WebDeploymentsApi { /** * WebDeployments service. * @module purecloud-platform-client-v2/api/WebDeploymentsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -71475,7 +72021,7 @@ class WebMessagingApi { /** * WebMessaging service. * @module purecloud-platform-client-v2/api/WebMessagingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -71521,7 +72067,7 @@ class WidgetsApi { /** * Widgets service. * @module purecloud-platform-client-v2/api/WidgetsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -71667,7 +72213,7 @@ class WorkforceManagementApi { /** * WorkforceManagement service. * @module purecloud-platform-client-v2/api/WorkforceManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -78881,7 +79427,7 @@ class WorkforceManagementApi { * *

* @module purecloud-platform-client-v2/index - * @version 206.0.0 + * @version 207.0.0 */ class platformClient { constructor() { diff --git a/build/dist/web-amd/purecloud-platform-client-v2.js b/build/dist/web-amd/purecloud-platform-client-v2.js index 9675dedc8..cce852d51 100644 --- a/build/dist/web-amd/purecloud-platform-client-v2.js +++ b/build/dist/web-amd/purecloud-platform-client-v2.js @@ -259,6 +259,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form this.basePath; this.authUrl; this.config; + this.gateway = undefined; this.logger = new Logger(); this.setEnvironment(); this.liveLoadConfig(); @@ -356,12 +357,72 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form : this.live_reload_config; this.host = this.getConfigString('general', 'host') !== undefined ? this.getConfigString('general', 'host') : this.host; + if (this.getConfigString('gateway', 'host') !== undefined) { + let gateway = { + host: this.getConfigString('gateway', 'host') + }; + if (this.getConfigString('gateway', 'protocol') !== undefined) gateway.protocol = this.getConfigString('gateway', 'protocol'); + if (this.getConfigInt('gateway', 'port') !== undefined) gateway.port = this.getConfigInt('gateway', 'port'); + if (this.getConfigString('gateway', 'path_params_login') !== undefined) gateway.path_params_login = this.getConfigString('gateway', 'path_params_login'); + if (this.getConfigString('gateway', 'path_params_api') !== undefined) gateway.path_params_api = this.getConfigString('gateway', 'path_params_api'); + if (this.getConfigString('gateway', 'username') !== undefined) gateway.username = this.getConfigString('gateway', 'username'); + if (this.getConfigString('gateway', 'password') !== undefined) gateway.password = this.getConfigString('gateway', 'password'); + this.setGateway(gateway); + } else { + this.setGateway(); + } + this.setEnvironment(); // Update logging configs this.logger.setLogger(); } + /** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {number} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */ + setGateway(gateway) { + if (gateway) { + this.gateway = { + host: '' + }; + + if (gateway.protocol) this.gateway.protocol = gateway.protocol; + else this.gateway.protocol = 'https'; + + if (gateway.host) this.gateway.host = gateway.host; + else this.gateway.host = ''; + + if (gateway.port && gateway.port > -1) this.gateway.port = gateway.port; + else this.gateway.port = -1; + + if (gateway.path_params_login) { + this.gateway.path_params_login = gateway.path_params_login; + // Strip trailing slash + this.gateway.path_params_login = this.gateway.path_params_login.replace(/\/+$/, ''); + } else this.gateway.path_params_login = ''; + + if (gateway.path_params_api) { + this.gateway.path_params_api = gateway.path_params_api; + // Strip trailing slash + this.gateway.path_params_api = this.gateway.path_params_api.replace(/\/+$/, ''); + } else this.gateway.path_params_api = ''; + + if (gateway.username) this.gateway.username = gateway.username; + if (gateway.password) this.gateway.password = gateway.password; + } else { + this.gateway = undefined; + } + } + setEnvironment(env) { // Default value if (env) this.environment = env; @@ -379,6 +440,26 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form this.authUrl = `https://login.${this.environment}`; } + getConfUrl(pathType, regionUrl) { + if (!this.gateway) return regionUrl; + if (!this.gateway.host) return regionUrl; + + var url = this.gateway.protocol + '://' + this.gateway.host; + if (this.gateway.port > -1) url = url + ':' + this.gateway.port.toString(); + if (pathType === 'login') { + if (this.gateway.path_params_login) { + if (this.gateway.path_params_login.startsWith('/')) url = url + this.gateway.path_params_login; + else url = url + '/' + this.gateway.path_params_login; + } + } else { + if (this.gateway.path_params_api) { + if (this.gateway.path_params_api.startsWith('/')) url = url + this.gateway.path_params_api; + else url = url + '/' + this.gateway.path_params_api; + } + } + return url; + } + getConfigString(section, key) { if (this.config._sections[section]) return this.config._sections[section][key]; } @@ -402,7 +483,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * @module purecloud-platform-client-v2/ApiClient - * @version 206.0.0 + * @version 207.0.0 */ class ApiClient { /** @@ -600,6 +681,21 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form this.config.setEnvironment(environment); } + /** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {string} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater than 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */ + setGateway(gateway) { + this.config.setGateway(gateway); + } + /** * @description Initiates the implicit grant login flow. Will attempt to load the token from local storage, if enabled. * @param {string} clientId - The client ID of an OAuth Implicit Grant client @@ -664,6 +760,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form loginClientCredentialsGrant(clientId, clientSecret) { this.clientId = clientId; var authHeader = Buffer.from(`${clientId}:${clientSecret}`).toString('base64'); + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); return new Promise((resolve, reject) => { // Block browsers from using client credentials @@ -676,7 +773,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form }; axios__default["default"]({ method: `POST`, - url: `https://login.${this.config.environment}/oauth/token`, + url: `${loginBasePath}/oauth/token`, headers: headers, data: 'grant_type=client_credentials', httpsAgent: this.proxyAgent @@ -687,7 +784,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, headers, response.headers, { grant_type: 'client_credentials' }, @@ -697,7 +794,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, headers, undefined, { grant_type: 'client_credentials' }, @@ -721,7 +818,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, headers, error.response.headers, { grant_type: 'client_credentials' }, @@ -742,6 +839,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form */ loginSaml2BearerGrant(clientId, clientSecret, orgName, assertion) { this.clientId = clientId; + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); return new Promise((resolve, reject) => { if (typeof window !== 'undefined') { reject(new Error('The saml2bearer grant is not supported in a browser.')); @@ -767,7 +865,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, response.headers, bodyParam, @@ -777,7 +875,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, undefined, bodyParam, @@ -801,7 +899,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, error.response.headers, bodyParam, @@ -822,10 +920,11 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form */ authorizePKCEGrant(clientId, codeVerifier, authCode, redirectUri) { this.clientId = clientId; + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); return new Promise((resolve, reject) => { var request = axios__default["default"]({ method: `POST`, - url: `https://login.${this.config.environment}/oauth/token`, + url: `${loginBasePath}/oauth/token`, headers: { 'Content-Type': 'application/x-www-form-urlencoded' }, @@ -852,7 +951,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, response.headers, bodyParam, @@ -862,7 +961,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, undefined, bodyParam, @@ -886,7 +985,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, error.response.headers, bodyParam, @@ -1210,6 +1309,8 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {function} reject - Promise reject callback */ _handleCodeAuthorizationResponse(request, bodyParam, resolve, reject) { + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); + request .then((response) => { // Logging @@ -1217,7 +1318,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, response.headers, bodyParam, @@ -1227,7 +1328,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, undefined, bodyParam, @@ -1253,7 +1354,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, error.response.headers, bodyParam, @@ -1271,9 +1372,10 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {object} data - data to url form encode */ _formAuthRequest(encodedData, data) { + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); var request = axios__default["default"]({ method: `POST`, - url: `https://login.${this.config.environment}/oauth/token`, + url: `${loginBasePath}/oauth/token`, headers: { 'Authorization': 'Basic ' + encodedData, 'Content-Type': 'application/x-www-form-urlencoded' @@ -1462,7 +1564,8 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form */ _buildAuthUrl(path, query) { if (!query) query = {}; - return Object.keys(query).reduce((url, key) => !query[key] ? url : `${url}&${key}=${query[key]}`, `${this.config.authUrl}/${path}?`); + var loginBasePath = this.config.getConfUrl('login', this.config.authUrl); + return Object.keys(query).reduce((url, key) => !query[key] ? url : `${url}&${key}=${query[key]}`, `${loginBasePath}/${path}?`); } /** @@ -1524,7 +1627,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form if (!path.match(/^\//)) { path = `/${path}`; } - var url = this.config.basePath + path; + var url = this.config.getConfUrl('api', this.config.basePath) + path; url = url.replace(/\{([\w-]+)\}/g, (fullMatch, key) => { var value; if (pathParams.hasOwnProperty(key)) { @@ -1824,7 +1927,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * AgentAssistants service. * @module purecloud-platform-client-v2/api/AgentAssistantsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -2200,7 +2303,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * AgentCopilot service. * @module purecloud-platform-client-v2/api/AgentCopilotApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -2276,7 +2379,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * AgentUI service. * @module purecloud-platform-client-v2/api/AgentUIApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -2407,7 +2510,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Alerting service. * @module purecloud-platform-client-v2/api/AlertingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -3068,7 +3171,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Analytics service. * @module purecloud-platform-client-v2/api/AnalyticsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -3919,6 +4022,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {Number} opts.pageSize (default to 25) * @param {Array.} opts.id A list of user IDs to fetch by bulk * @param {Object} opts.state Only list users of this state + * @param {Boolean} opts.deletedOnly Only list deleted dashboards that are still recoverable */ getAnalyticsReportingDashboardsUsers(opts) { opts = opts || {}; @@ -3928,7 +4032,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form '/api/v2/analytics/reporting/dashboards/users', 'GET', { }, - { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'id': this.apiClient.buildCollectionParam(opts['id'], 'multi'),'state': opts['state'] }, + { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'id': this.apiClient.buildCollectionParam(opts['id'], 'multi'),'state': opts['state'],'deletedOnly': opts['deletedOnly'] }, { }, { }, null, @@ -4050,6 +4154,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {Number} opts.pageSize (default to 50) * @param {Boolean} opts.publicOnly If true, retrieve only public dashboards * @param {Boolean} opts.favoriteOnly If true, retrieve only favorite dashboards + * @param {Boolean} opts.deletedOnly If true, retrieve only deleted dashboards that are still recoverable * @param {String} opts.name retrieve dashboards that match with given name */ getAnalyticsReportingSettingsUserDashboards(userId, opts) { @@ -4064,7 +4169,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form '/api/v2/analytics/reporting/settings/users/{userId}/dashboards', 'GET', { 'userId': userId }, - { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'publicOnly': opts['publicOnly'],'favoriteOnly': opts['favoriteOnly'],'name': opts['name'] }, + { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'publicOnly': opts['publicOnly'],'favoriteOnly': opts['favoriteOnly'],'deletedOnly': opts['deletedOnly'],'name': opts['name'] }, { }, { }, null, @@ -5154,7 +5259,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form } /** - * Bulk delete dashboards owned by other user(s) + * Bulk soft delete dashboards owned by other user(s) * * @param {Array.} body List of userIds */ @@ -5204,7 +5309,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form } /** - * Bulk remove dashboard configurations + * Bulk soft delete dashboard configurations * * @param {Object} body */ @@ -5390,7 +5495,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * Query for task management aggregates * * @param {Object} body query - * postAnalyticsTaskmanagementAggregatesQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postAnalyticsTaskmanagementAggregatesQuery(body) { // verify the required parameter 'body' is set @@ -5680,7 +5784,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Architect service. * @module purecloud-platform-client-v2/api/ArchitectApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -7425,7 +7529,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form } /** - * Create flow version configuration + * Get flow version configuration * * @param {String} flowId Flow ID * @param {String} versionId Version ID @@ -9802,7 +9906,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Audit service. * @module purecloud-platform-client-v2/api/AuditApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -10003,7 +10107,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Authorization service. * @module purecloud-platform-client-v2/api/AuthorizationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -11286,7 +11390,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Billing service. * @module purecloud-platform-client-v2/api/BillingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -11366,7 +11470,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * CarrierServices service. * @module purecloud-platform-client-v2/api/CarrierServicesApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -11436,7 +11540,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Chat service. * @module purecloud-platform-client-v2/api/ChatApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -12372,7 +12476,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Coaching service. * @module purecloud-platform-client-v2/api/CoachingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -12949,7 +13053,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * ContentManagement service. * @module purecloud-platform-client-v2/api/ContentManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -13338,7 +13442,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * This method requires the download sharing URI obtained in the get document response (downloadSharingUri). Documents may be shared between users in the same workspace. Documents may also be shared between any user by creating a content management share. * @param {String} sharedId Shared ID * @param {Object} opts Optional parameters - * @param {Boolean} opts.redirect Turn on or off redirect (default to true) * @param {Object} opts.disposition Request how the share content will be downloaded: attached as a file or inline. Default is attachment. (default to attachment) * @param {String} opts.contentType The requested format for the specified document. If supported, the document will be returned in that format. Example contentType=audio/wav * @param {Object} opts.expand Expand some document fields @@ -13355,7 +13458,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form '/api/v2/contentmanagement/shared/{sharedId}', 'GET', { 'sharedId': sharedId }, - { 'redirect': opts['redirect'],'disposition': opts['disposition'],'contentType': opts['contentType'],'expand': opts['expand'] }, + { 'disposition': opts['disposition'],'contentType': opts['contentType'],'expand': opts['expand'] }, { }, { }, null, @@ -14031,7 +14134,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Conversations service. * @module purecloud-platform-client-v2/api/ConversationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -18724,9 +18827,10 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Suggestion feedback. - * + * Google Agent Assist offering within Genesys will no longer be supported * @param {String} conversationId Conversation ID * @param {Object} body SuggestionFeedback + * @deprecated */ postConversationSuggestionsFeedback(conversationId, body) { // verify the required parameter 'conversationId' is set @@ -21172,7 +21276,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * DataExtensions service. * @module purecloud-platform-client-v2/api/DataExtensionsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21258,7 +21362,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Downloads service. * @module purecloud-platform-client-v2/api/DownloadsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21310,7 +21414,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Emails service. * @module purecloud-platform-client-v2/api/EmailsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21375,7 +21479,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * EmployeeEngagement service. * @module purecloud-platform-client-v2/api/EmployeeEngagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21526,7 +21630,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Events service. * @module purecloud-platform-client-v2/api/EventsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21622,7 +21726,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * ExternalContacts service. * @module purecloud-platform-client-v2/api/ExternalContactsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -21743,6 +21847,31 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Delete settings for CSV import + * + * @param {String} settingsId Settings id + */ + deleteExternalcontactsImportCsvSetting(settingsId) { + // verify the required parameter 'settingsId' is set + if (settingsId === undefined || settingsId === null) { + throw 'Missing the required parameter "settingsId" when calling deleteExternalcontactsImportCsvSetting'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings/{settingsId}', + 'DELETE', + { 'settingsId': settingsId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Delete an external organization * @@ -22210,6 +22339,107 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Get settings for CSV import + * + * @param {String} settingsId Settings id + */ + getExternalcontactsImportCsvSetting(settingsId) { + // verify the required parameter 'settingsId' is set + if (settingsId === undefined || settingsId === null) { + throw 'Missing the required parameter "settingsId" when calling getExternalcontactsImportCsvSetting'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings/{settingsId}', + 'GET', + { 'settingsId': settingsId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Retrieve all settings for organization filtered by externalSettingsId if provided + * + * @param {Object} opts Optional parameters + * @param {String} opts.after The cursor that points to the end of the set of entities that has been returned. + * @param {String} opts.pageSize Number of entities to return. Maximum of 200. + * @param {String} opts.externalSettingsId External Settings Id to filter the list. + */ + getExternalcontactsImportCsvSettings(opts) { + opts = opts || {}; + + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings', + 'GET', + { }, + { 'after': opts['after'],'pageSize': opts['pageSize'],'externalSettingsId': opts['externalSettingsId'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Get details for CSV upload + * + * @param {String} uploadId Upload id + */ + getExternalcontactsImportCsvUploadDetails(uploadId) { + // verify the required parameter 'uploadId' is set + if (uploadId === undefined || uploadId === null) { + throw 'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadDetails'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/uploads/{uploadId}/details', + 'GET', + { 'uploadId': uploadId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Get preview for CSV upload + * + * @param {String} uploadId Upload id + */ + getExternalcontactsImportCsvUploadPreview(uploadId) { + // verify the required parameter 'uploadId' is set + if (uploadId === undefined || uploadId === null) { + throw 'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadPreview'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview', + 'GET', + { 'uploadId': uploadId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Fetch an external organization * @@ -23274,6 +23504,81 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Create CSV import job + * + * @param {Object} body ImportRequest + */ + postExternalcontactsImportCsvJobs(body) { + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling postExternalcontactsImportCsvJobs'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/jobs', + 'POST', + { }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Create settings for CSV import + * + * @param {Object} body Settings + */ + postExternalcontactsImportCsvSettings(body) { + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling postExternalcontactsImportCsvSettings'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings', + 'POST', + { }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Get url for CSV upload + * + * @param {Object} body UploadRequest + */ + postExternalcontactsImportCsvUploads(body) { + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling postExternalcontactsImportCsvUploads'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/uploads', + 'POST', + { }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Merge two contacts into a new contact record * Two curated contacts cannot be merged. Refer to the Contact Merging article on the Developer Center for details @@ -23560,6 +23865,36 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Update settings for CSV import + * + * @param {String} settingsId Settings id + * @param {Object} body Settings + */ + putExternalcontactsImportCsvSetting(settingsId, body) { + // verify the required parameter 'settingsId' is set + if (settingsId === undefined || settingsId === null) { + throw 'Missing the required parameter "settingsId" when calling putExternalcontactsImportCsvSetting'; + } + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling putExternalcontactsImportCsvSetting'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings/{settingsId}', + 'PUT', + { 'settingsId': settingsId }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Update an external organization * @@ -23721,7 +24056,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Fax service. * @module purecloud-platform-client-v2/api/FaxApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -23936,7 +24271,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Flows service. * @module purecloud-platform-client-v2/api/FlowsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -24119,7 +24454,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Gamification service. * @module purecloud-platform-client-v2/api/GamificationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -26205,7 +26540,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * GeneralDataProtectionRegulation service. * @module purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -26335,7 +26670,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Geolocation service. * @module purecloud-platform-client-v2/api/GeolocationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -26466,7 +26801,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Greetings service. * @module purecloud-platform-client-v2/api/GreetingsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -26921,7 +27256,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Groups service. * @module purecloud-platform-client-v2/api/GroupsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -27440,7 +27775,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * IdentityProvider service. * @module purecloud-platform-client-v2/api/IdentityProviderApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -28301,7 +28636,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * InfrastructureAsCode service. * @module purecloud-platform-client-v2/api/InfrastructureAsCodeApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -28468,7 +28803,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Integrations service. * @module purecloud-platform-client-v2/api/IntegrationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -30890,7 +31225,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Journey service. * @module purecloud-platform-client-v2/api/JourneyApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -31984,7 +32319,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * Get an Event Definition * * @param {String} eventDefinitionId Event Definition ID - * getJourneyViewsEventdefinition is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getJourneyViewsEventdefinition(eventDefinitionId) { // verify the required parameter 'eventDefinitionId' is set @@ -32009,7 +32343,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Get a list of Event Definitions * - * getJourneyViewsEventdefinitions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getJourneyViewsEventdefinitions() { @@ -32662,7 +32995,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * True indicates a valid encoding * @param {Object} opts Optional parameters * @param {Array.} opts.body - * postJourneyViewsEncodingsValidate is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postJourneyViewsEncodingsValidate(opts) { opts = opts || {}; @@ -32723,7 +33055,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Knowledge service. * @module purecloud-platform-client-v2/api/KnowledgeApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -33061,7 +33393,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -33092,7 +33423,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ deleteKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -33123,7 +33453,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * deleteKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ deleteKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId, syncJobId) { // verify the required parameter 'knowledgeBaseId' is set @@ -33250,7 +33579,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * Get sync options available for a knowledge-connect integration * * @param {String} integrationId Integration ID - * getKnowledgeIntegrationOptions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeIntegrationOptions(integrationId) { // verify the required parameter 'integrationId' is set @@ -34197,7 +34525,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {Array.} opts.status If specified, retrieves operations with specified operation status, comma separated values expected. * @param {String} opts.interval Retrieves the operations modified in specified date and time range. If the after and before cursor parameters are within this interval, it would return valid data, otherwise it throws an error.The dates in the interval are represented in ISO-8601 format: YYYY-MM-DDThh:mm:ssZ/YYYY-MM-DDThh:mm:ssZ * @param {Array.} opts.sourceId If specified, retrieves operations associated with source ids, comma separated values expected. - * getKnowledgeKnowledgebaseOperations is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseOperations(knowledgeBaseId, opts) { opts = opts || {}; @@ -34225,7 +34552,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * Get ids of operation creator users and oauth clients * * @param {String} knowledgeBaseId Knowledge base ID - * getKnowledgeKnowledgebaseOperationsUsersQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseOperationsUsersQuery(knowledgeBaseId) { // verify the required parameter 'knowledgeBaseId' is set @@ -34290,7 +34616,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {Object} opts.type If specified, retrieves integration sources with specified integration type. * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. * @param {Array.} opts.ids If specified, retrieves integration sources with specified IDs. - * getKnowledgeKnowledgebaseSources is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSources(knowledgeBaseId, opts) { opts = opts || {}; @@ -34321,7 +34646,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId, sourceId, opts) { opts = opts || {}; @@ -34356,7 +34680,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, sourceId, opts) { opts = opts || {}; @@ -34389,7 +34712,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * getKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId, syncJobId) { // verify the required parameter 'knowledgeBaseId' is set @@ -35105,7 +35427,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID * @param {Object} body - * patchKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ patchKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId, syncJobId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36327,7 +36648,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesSalesforce is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesSalesforce(knowledgeBaseId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36358,7 +36678,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -36389,7 +36708,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesServicenow is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesServicenow(knowledgeBaseId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36420,7 +36738,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -36451,7 +36768,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSynchronizeJobs is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSynchronizeJobs(knowledgeBaseId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36539,7 +36855,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ putKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId, sourceId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36575,7 +36890,6 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ putKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, sourceId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -36611,7 +36925,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * LanguageUnderstanding service. * @module purecloud-platform-client-v2/api/LanguageUnderstandingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -37645,7 +37959,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Languages service. * @module purecloud-platform-client-v2/api/LanguagesApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -37867,7 +38181,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Learning service. * @module purecloud-platform-client-v2/api/LearningApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -38896,7 +39210,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * License service. * @module purecloud-platform-client-v2/api/LicenseApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -39134,7 +39448,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Locations service. * @module purecloud-platform-client-v2/api/LocationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -39370,7 +39684,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * LogCapture service. * @module purecloud-platform-client-v2/api/LogCaptureApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -39570,7 +39884,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Messaging service. * @module purecloud-platform-client-v2/api/MessagingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -39929,7 +40243,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * MobileDevices service. * @module purecloud-platform-client-v2/api/MobileDevicesApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -40080,7 +40394,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Notifications service. * @module purecloud-platform-client-v2/api/NotificationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -40313,7 +40627,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * OAuth service. * @module purecloud-platform-client-v2/api/OAuthApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -40679,7 +40993,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Objects service. * @module purecloud-platform-client-v2/api/ObjectsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -40949,7 +41263,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * OperationalEvents service. * @module purecloud-platform-client-v2/api/OperationalEventsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -41015,7 +41329,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Organization service. * @module purecloud-platform-client-v2/api/OrganizationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -41557,7 +41871,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * OrganizationAuthorization service. * @module purecloud-platform-client-v2/api/OrganizationAuthorizationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -42194,6 +42508,26 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Get Customer Care organization ids. + * + */ + getOrgauthorizationTrusteesCare() { + + return this.apiClient.callApi( + '/api/v2/orgauthorization/trustees/care', + 'GET', + { }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Get organization authorization trust with Customer Care, if one exists. * @@ -42581,6 +42915,33 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.assignDefaultRole Assign Admin role to default pairing with Customer Care + * @param {Boolean} opts.autoExpire Automatically expire pairing after 30 days + * @param {Boolean} opts.assignFullAccess Grant Customer Care full access to the organization + * @param {Boolean} opts.allowTrustedUserAccess Make Customer Care a Trusted User + */ + postOrgauthorizationTrusteesCare(opts) { + opts = opts || {}; + + + return this.apiClient.callApi( + '/api/v2/orgauthorization/trustees/care', + 'POST', + { }, + { 'assignDefaultRole': opts['assignDefaultRole'],'autoExpire': opts['autoExpire'],'assignFullAccess': opts['assignFullAccess'],'allowTrustedUserAccess': opts['allowTrustedUserAccess'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. * @@ -42904,7 +43265,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Outbound service. * @module purecloud-platform-client-v2/api/OutboundApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -45881,6 +46242,56 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Start the campaign + * + * @param {String} campaignId Campaign ID + */ + postOutboundCampaignStart(campaignId) { + // verify the required parameter 'campaignId' is set + if (campaignId === undefined || campaignId === null) { + throw 'Missing the required parameter "campaignId" when calling postOutboundCampaignStart'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/campaigns/{campaignId}/start', + 'POST', + { 'campaignId': campaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Stop the campaign + * + * @param {String} campaignId Campaign ID + */ + postOutboundCampaignStop(campaignId) { + // verify the required parameter 'campaignId' is set + if (campaignId === undefined || campaignId === null) { + throw 'Missing the required parameter "campaignId" when calling postOutboundCampaignStop'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/campaigns/{campaignId}/stop', + 'POST', + { 'campaignId': campaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Create Campaign Rule * @@ -46580,6 +46991,56 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Start the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */ + postOutboundMessagingcampaignStart(messagingCampaignId) { + // verify the required parameter 'messagingCampaignId' is set + if (messagingCampaignId === undefined || messagingCampaignId === null) { + throw 'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStart'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start', + 'POST', + { 'messagingCampaignId': messagingCampaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Stop the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */ + postOutboundMessagingcampaignStop(messagingCampaignId) { + // verify the required parameter 'messagingCampaignId' is set + if (messagingCampaignId === undefined || messagingCampaignId === null) { + throw 'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStop'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop', + 'POST', + { 'messagingCampaignId': messagingCampaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Create a Messaging Campaign * @@ -47351,7 +47812,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Presence service. * @module purecloud-platform-client-v2/api/PresenceApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -48095,7 +48556,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * ProcessAutomation service. * @module purecloud-platform-client-v2/api/ProcessAutomationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -48334,7 +48795,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Quality service. * @module purecloud-platform-client-v2/api/QualityApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -50120,7 +50581,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Recording service. * @module purecloud-platform-client-v2/api/RecordingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -51779,7 +52240,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * ResponseManagement service. * @module purecloud-platform-client-v2/api/ResponseManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -52289,7 +52750,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Routing service. * @module purecloud-platform-client-v2/api/RoutingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -56437,7 +56898,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * SCIM service. * @module purecloud-platform-client-v2/api/SCIMApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -57314,7 +57775,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * ScreenRecording service. * @module purecloud-platform-client-v2/api/ScreenRecordingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -57359,7 +57820,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Scripts service. * @module purecloud-platform-client-v2/api/ScriptsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -57803,7 +58264,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Search service. * @module purecloud-platform-client-v2/api/SearchApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -58492,7 +58953,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Settings service. * @module purecloud-platform-client-v2/api/SettingsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -58712,7 +59173,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * SpeechTextAnalytics service. * @module purecloud-platform-client-v2/api/SpeechTextAnalyticsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -60047,7 +60508,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Stations service. * @module purecloud-platform-client-v2/api/StationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -60149,7 +60610,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Suggest service. * @module purecloud-platform-client-v2/api/SuggestApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -60288,7 +60749,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * TaskManagement service. * @module purecloud-platform-client-v2/api/TaskManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -61952,7 +62413,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Teams service. * @module purecloud-platform-client-v2/api/TeamsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -62026,8 +62487,12 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * Get team * * @param {String} teamId Team ID + * @param {Object} opts Optional parameters + * @param {Object} opts.expand Expand the division name */ - getTeam(teamId) { + getTeam(teamId, opts) { + opts = opts || {}; + // verify the required parameter 'teamId' is set if (teamId === undefined || teamId === null) { throw 'Missing the required parameter "teamId" when calling getTeam'; @@ -62037,7 +62502,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form '/api/v2/teams/{teamId}', 'GET', { 'teamId': teamId }, - { }, + { 'expand': opts['expand'] }, { }, { }, null, @@ -62253,7 +62718,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Telephony service. * @module purecloud-platform-client-v2/api/TelephonyApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -62435,7 +62900,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * TelephonyProvidersEdge service. * @module purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -65832,7 +66297,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Textbots service. * @module purecloud-platform-client-v2/api/TextbotsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -65960,7 +66425,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Tokens service. * @module purecloud-platform-client-v2/api/TokensApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -66114,7 +66579,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Uploads service. * @module purecloud-platform-client-v2/api/UploadsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -66383,7 +66848,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Usage service. * @module purecloud-platform-client-v2/api/UsageApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -66598,7 +67063,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * UserRecordings service. * @module purecloud-platform-client-v2/api/UserRecordingsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -66813,7 +67278,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Users service. * @module purecloud-platform-client-v2/api/UsersApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -68128,6 +68593,32 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Get chats for a user + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.excludeClosed Whether or not to exclude closed chats + * @param {Boolean} opts.includePresence Whether or not to include user presence + * @param {String} opts.after The key to start after + */ + getUsersChatsMe(opts) { + opts = opts || {}; + + + return this.apiClient.callApi( + '/api/v2/users/chats/me', + 'GET', + { }, + { 'excludeClosed': opts['excludeClosed'],'includePresence': opts['includePresence'],'after': opts['after'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Get list of Development Activities * Either moduleId or userId is required. Results are filtered based on the applicable permissions. @@ -69616,7 +70107,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Utilities service. * @module purecloud-platform-client-v2/api/UtilitiesApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -69727,7 +70218,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Voicemail service. * @module purecloud-platform-client-v2/api/VoicemailApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -70114,6 +70605,61 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form ); } + /** + * Get a user's mailbox information + * + * @param {String} userId userId + */ + getVoicemailUserMailbox(userId) { + // verify the required parameter 'userId' is set + if (userId === undefined || userId === null) { + throw 'Missing the required parameter "userId" when calling getVoicemailUserMailbox'; + } + + return this.apiClient.callApi( + '/api/v2/voicemail/users/{userId}/mailbox', + 'GET', + { 'userId': userId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * List voicemail messages + * + * @param {String} userId User ID + * @param {Object} opts Optional parameters + * @param {Number} opts.pageSize Page size (default to 25) + * @param {Number} opts.pageNumber Page number (default to 1) + */ + getVoicemailUserMessages(userId, opts) { + opts = opts || {}; + + // verify the required parameter 'userId' is set + if (userId === undefined || userId === null) { + throw 'Missing the required parameter "userId" when calling getVoicemailUserMessages'; + } + + return this.apiClient.callApi( + '/api/v2/voicemail/users/{userId}/messages', + 'GET', + { 'userId': userId }, + { 'pageSize': opts['pageSize'],'pageNumber': opts['pageNumber'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Get a user's voicemail policy * @@ -70394,7 +70940,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * WebChat service. * @module purecloud-platform-client-v2/api/WebChatApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -70945,7 +71491,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * WebDeployments service. * @module purecloud-platform-client-v2/api/WebDeploymentsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -71472,7 +72018,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * WebMessaging service. * @module purecloud-platform-client-v2/api/WebMessagingApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -71518,7 +72064,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * Widgets service. * @module purecloud-platform-client-v2/api/WidgetsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -71664,7 +72210,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form /** * WorkforceManagement service. * @module purecloud-platform-client-v2/api/WorkforceManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -78878,7 +79424,7 @@ ${this.formatValue('Status', statusCode)}${this.formatValue('Headers', this.form * *

* @module purecloud-platform-client-v2/index - * @version 206.0.0 + * @version 207.0.0 */ class platformClient { constructor() { diff --git a/build/dist/web-amd/purecloud-platform-client-v2.min.js b/build/dist/web-amd/purecloud-platform-client-v2.min.js index edc0f1f72..c5e99cb23 100644 --- a/build/dist/web-amd/purecloud-platform-client-v2.min.js +++ b/build/dist/web-amd/purecloud-platform-client-v2.min.js @@ -1 +1 @@ -define(["axios","qs"],function(e,i){"use strict";function t(e){return e&&"object"==typeof e&&"default"in e?e:{default:e}}var n=t(e),a=t(i),o={us_east_1:"mypurecloud.com",eu_west_1:"mypurecloud.ie",ap_southeast_2:"mypurecloud.com.au",ap_northeast_1:"mypurecloud.jp",eu_central_1:"mypurecloud.de",us_west_2:"usw2.pure.cloud",ca_central_1:"cac1.pure.cloud",ap_northeast_2:"apne2.pure.cloud",eu_west_2:"euw2.pure.cloud",ap_south_1:"aps1.pure.cloud",us_east_2:"use2.us-gov-pure.cloud",sa_east_1:"sae1.pure.cloud",me_central_1:"mec1.pure.cloud",ap_northeast_3:"apne3.pure.cloud",eu_central_2:"euc2.pure.cloud"};const r={levels:{none:0,error:1,debug:2,trace:3}},l={level:{LNone:"none",LError:"error",LDebug:"debug",LTrace:"trace"}},s={formats:{JSON:"json",TEXT:"text"}};class p{get logLevelEnum(){return l}get logFormatEnum(){return s}constructor(){this.log_level=l.level.LNone,this.log_format=s.formats.TEXT,this.log_to_console=!0,this.log_file_path,this.log_response_body=!1,this.log_request_body=!1,this.setLogger()}setLogger(){if("undefined"==typeof window){const e=require("winston");this.logger=e.createLogger({levels:r.levels,level:this.log_level}),this.log_file_path&&""!==this.log_file_path&&(this.log_format===s.formats.JSON?this.logger.add(new e.transports.File({format:e.format.json(),filename:this.log_file_path})):this.logger.add(new e.transports.File({format:e.format.combine(e.format(e=>(e.level=e.level.toUpperCase(),e))(),e.format.simple()),filename:this.log_file_path}))),this.log_to_console&&(this.log_format===s.formats.JSON?this.logger.add(new e.transports.Console({format:e.format.json()})):this.logger.add(new e.transports.Console({format:e.format.combine(e.format(e=>(e.level=e.level.toUpperCase(),e))(),e.format.simple())})))}}log(e,i,t,n,a,o,r,l){var s=this.formatLog(e,i,t,n,a,o,r,l);"undefined"!=typeof window?this.calculateLogLevel(e)>0&&!0===this.log_to_console&&(this.log_format===this.logFormatEnum.formats.JSON?console.log(s):console.log(`${e.toUpperCase()}: ${s}`)):this.logger.transports.length>0&&this.logger.log(e,s)}calculateLogLevel(e){switch(this.log_level){case this.logLevelEnum.level.LError:return e!==this.logLevelEnum.level.LError?-1:1;case this.logLevelEnum.level.LDebug:return e===this.logLevelEnum.level.LTrace?-1:1;case this.logLevelEnum.level.LTrace:return 1;default:return-1}}formatLog(e,i,t,n,a,o,r,l){var p,u=a?JSON.parse(JSON.stringify(a)):null,d=o?JSON.parse(JSON.stringify(o)):null,c=r?JSON.parse(JSON.stringify(r)):null,g=l?JSON.parse(JSON.stringify(l)):null;return a&&(u.Authorization="[REDACTED]"),this.log_request_body||(c=void 0),this.log_response_body||(g=void 0),this.log_format&&this.log_format===s.formats.JSON?(p={level:e,date:(new Date).toISOString(),method:t,url:decodeURIComponent(n),correlationId:d&&d["inin-correlation-id"]?d["inin-correlation-id"]:"",statusCode:i},u&&(p.requestHeaders=u),d&&(p.responseHeaders=d),c&&(p.requestBody=c),g&&(p.responseBody=g)):p=`${(new Date).toISOString()}\n=== REQUEST === \n${this.formatValue("URL",decodeURIComponent(n))}${this.formatValue("Method",t)}${this.formatValue("Headers",this.formatHeaderString(u))}${this.formatValue("Body",c?JSON.stringify(c,null,2):"")}\n=== RESPONSE ===\n${this.formatValue("Status",i)}${this.formatValue("Headers",this.formatHeaderString(d))}${this.formatValue("CorrelationId",d&&d["inin-correlation-id"]?d["inin-correlation-id"]:"")}${this.formatValue("Body",g?JSON.stringify(g,null,2):"")}`,p}formatHeaderString(e){var i="";if(!e)return i;for(const[t,n]of Object.entries(e))i+=`\n\t${t}: ${n}`;return i}formatValue(e,i){return i&&""!==i&&"{}"!==i?`${e}: ${i}\n`:""}getLogLevel(e){switch(e){case"error":return l.level.LError;case"debug":return l.level.LDebug;case"trace":return l.level.LTrace;default:return l.level.LNone}}getLogFormat(e){switch(e){case"json":return s.formats.JSON;default:return s.formats.TEXT}}}class u{get instance(){return u.instance}set instance(e){u.instance=e}constructor(){if(u.instance||(u.instance=this),"undefined"!=typeof window)this.configPath="";else{const e=require("os"),i=require("path");this.configPath=i.join(e.homedir(),".genesyscloudjavascript","config")}this.refresh_access_token=!0,this.refresh_token_wait_max=10,this.live_reload_config=!0,this.host,this.environment,this.basePath,this.authUrl,this.config,this.logger=new p,this.setEnvironment(),this.liveLoadConfig()}liveLoadConfig(){if("undefined"!=typeof window)this.configPath="";else if(this.updateConfigFromFile(),this.live_reload_config&&!0===this.live_reload_config)try{const e=require("fs");e.watchFile(this.configPath,{persistent:!1},(i,t)=>{this.updateConfigFromFile(),this.live_reload_config||e.unwatchFile(this.configPath)})}catch(e){}}setConfigPath(e){e&&e!==this.configPath&&(this.configPath=e,this.liveLoadConfig())}updateConfigFromFile(){if("undefined"==typeof window){const t=require("configparser");try{var e=new t;e.read(this.configPath),this.config=e}catch(e){if(e.name&&"MissingSectionHeaderError"===e.name){var i=require("fs").readFileSync(this.configPath,"utf8");this.config={_sections:JSON.parse(i)}}}this.config&&this.updateConfigValues()}}updateConfigValues(){this.logger.log_level=this.logger.getLogLevel(this.getConfigString("logging","log_level")),this.logger.log_format=this.logger.getLogFormat(this.getConfigString("logging","log_format")),this.logger.log_to_console=void 0!==this.getConfigBoolean("logging","log_to_console")?this.getConfigBoolean("logging","log_to_console"):this.logger.log_to_console,this.logger.log_file_path=void 0!==this.getConfigString("logging","log_file_path")?this.getConfigString("logging","log_file_path"):this.logger.log_file_path,this.logger.log_response_body=void 0!==this.getConfigBoolean("logging","log_response_body")?this.getConfigBoolean("logging","log_response_body"):this.logger.log_response_body,this.logger.log_request_body=void 0!==this.getConfigBoolean("logging","log_request_body")?this.getConfigBoolean("logging","log_request_body"):this.logger.log_request_body,this.refresh_access_token=void 0!==this.getConfigBoolean("reauthentication","refresh_access_token")?this.getConfigBoolean("reauthentication","refresh_access_token"):this.refresh_access_token,this.refresh_token_wait_max=void 0!==this.getConfigInt("reauthentication","refresh_token_wait_max")?this.getConfigInt("reauthentication","refresh_token_wait_max"):this.refresh_token_wait_max,this.live_reload_config=void 0!==this.getConfigBoolean("general","live_reload_config")?this.getConfigBoolean("general","live_reload_config"):this.live_reload_config,this.host=void 0!==this.getConfigString("general","host")?this.getConfigString("general","host"):this.host,this.setEnvironment(),this.logger.setLogger()}setEnvironment(e){this.environment=e||(this.host?this.host:"mypurecloud.com"),this.environment=this.environment.replace(/\/+$/,""),this.environment.startsWith("https://")&&(this.environment=this.environment.substring(8)),this.environment.startsWith("http://")&&(this.environment=this.environment.substring(7)),this.environment.startsWith("api.")&&(this.environment=this.environment.substring(4)),this.basePath=`https://api.${this.environment}`,this.authUrl=`https://login.${this.environment}`}getConfigString(e,i){if(this.config._sections[e])return this.config._sections[e][i]}getConfigBoolean(e,i){if(this.config._sections[e]&&void 0!==this.config._sections[e][i])return"string"==typeof this.config._sections[e][i]?"true"===this.config._sections[e][i]:this.config._sections[e][i]}getConfigInt(e,i){if(this.config._sections[e]&&this.config._sections[e][i])return"string"==typeof this.config._sections[e][i]?parseInt(this.config._sections[e][i]):this.config._sections[e][i]}}class d{get instance(){return d.instance}set instance(e){d.instance=e}constructor(){d.instance||(d.instance=this),this.CollectionFormatEnum={CSV:",",SSV:" ",TSV:"\t",PIPES:"|",MULTI:"multi"};try{localStorage.setItem("purecloud_local_storage_test","purecloud_local_storage_test"),localStorage.removeItem("purecloud_local_storage_test"),this.hasLocalStorage=!0}catch(e){this.hasLocalStorage=!1}this.authentications={"Guest Chat JWT":{type:"apiKey",in:"header",name:"Authorization"},"PureCloud OAuth":{type:"oauth2"}},this.defaultHeaders={},this.timeout=16e3,this.authData={},this.settingsPrefix="purecloud",this.refreshInProgress=!1,this.config=new u,"undefined"!=typeof window&&(window.ApiClient=this)}setReturnExtendedResponses(e){this.returnExtended=e}setPersistSettings(e,i){this.persistSettings=e,this.settingsPrefix=i?i.replace(/\W+/g,"_"):"purecloud"}_saveSettings(e){try{if(this.authData.accessToken=e.accessToken,this.authentications["PureCloud OAuth"].accessToken=e.accessToken,e.state&&(this.authData.state=e.state),this.authData.error=e.error,this.authData.error_description=e.error_description,e.tokenExpiryTime&&(this.authData.tokenExpiryTime=e.tokenExpiryTime,this.authData.tokenExpiryTimeString=e.tokenExpiryTimeString),!0!==this.persistSettings)return;if(!this.hasLocalStorage)return;let i=JSON.parse(JSON.stringify(this.authData));delete i.state,localStorage.setItem(`${this.settingsPrefix}_auth_data`,JSON.stringify(i))}catch(e){console.error(e)}}_loadSettings(){if(!0!==this.persistSettings)return;if(!this.hasLocalStorage)return;const e=this.authData.state;this.authData=localStorage.getItem(`${this.settingsPrefix}_auth_data`),this.authData?this.authData=JSON.parse(this.authData):this.authData={},this.authData.accessToken&&this.setAccessToken(this.authData.accessToken),this.authData.state=e}setEnvironment(e){this.config.setEnvironment(e)}loginImplicitGrant(e,i,t){const n=this._setValuesFromUrlHash();return this.clientId=e,this.redirectUri=i,t||(t={}),new Promise((e,i)=>{if(t.org&&!t.provider?i(new Error("opts.provider must be set if opts.org is set")):t.provider&&!t.org&&i(new Error("opts.org must be set if opts.provider is set")),n&&n.error)return n.accessToken=void 0,this._saveSettings(n),i(new Error(`[${n.error}] ${n.error_description}`));this._testTokenAccess().then(()=>{!this.authData.state&&t.state&&(this.authData.state=t.state),e(this.authData)}).catch(e=>{var i={client_id:encodeURIComponent(this.clientId),redirect_uri:encodeURIComponent(this.redirectUri),response_type:"token"};t.state&&(i.state=encodeURIComponent(t.state)),t.org&&(i.org=encodeURIComponent(t.org)),t.provider&&(i.provider=encodeURIComponent(t.provider));var n=this._buildAuthUrl("oauth/authorize",i);window.location.replace(n)})})}loginClientCredentialsGrant(e,i){this.clientId=e;var t=Buffer.from(`${e}:${i}`).toString("base64");return new Promise((e,i)=>{if("undefined"!=typeof window)return void i(new Error("The client credentials grant is not supported in a browser."));const a={Authorization:`Basic ${t}`};n.default({method:"POST",url:`https://login.${this.config.environment}/oauth/token`,headers:a,data:"grant_type=client_credentials",httpsAgent:this.proxyAgent}).then(i=>{this.config.logger.log("trace",i.status,"POST",`https://login.${this.config.environment}/oauth/token`,a,i.headers,{grant_type:"client_credentials"},void 0),this.config.logger.log("debug",i.status,"POST",`https://login.${this.config.environment}/oauth/token`,a,void 0,{grant_type:"client_credentials"},void 0),this.setAccessToken(i.data.access_token),this.authData.tokenExpiryTime=(new Date).getTime()+1e3*i.data.expires_in,this.authData.tokenExpiryTimeString=new Date(this.authData.tokenExpiryTime).toUTCString(),e(this.authData)}).catch(e=>{e.response&&this.config.logger.log("error",e.response.status,"POST",`https://login.${this.config.environment}/oauth/token`,a,e.response.headers,{grant_type:"client_credentials"},e.response.data),i(e)})})}loginSaml2BearerGrant(e,i,t,n){return this.clientId=e,new Promise((a,o)=>{if("undefined"==typeof window){var r=Buffer.from(e+":"+i).toString("base64"),l=this._formAuthRequest(r,{grant_type:"urn:ietf:params:oauth:grant-type:saml2-bearer",orgName:t,assertion:n});l.proxy=this.proxy;var s={grant_type:"urn:ietf:params:oauth:grant-type:saml2-bearer",orgName:t,assertion:n};l.then(e=>{this.config.logger.log("trace",e.status,"POST",`https://login.${this.config.environment}/oauth/token`,l.headers,e.headers,s,void 0),this.config.logger.log("debug",e.status,"POST",`https://login.${this.config.environment}/oauth/token`,l.headers,void 0,s,void 0);var i=e.data.access_token;this.setAccessToken(i),this.authData.tokenExpiryTime=(new Date).getTime()+1e3*e.data.expires_in,this.authData.tokenExpiryTimeString=new Date(this.authData.tokenExpiryTime).toUTCString(),a(this.authData)}).catch(e=>{e.response&&this.config.logger.log("error",e.response.status,"POST",`https://login.${this.config.environment}/oauth/token`,l.headers,e.response.headers,s,e.response.data),o(e)})}else o(new Error("The saml2bearer grant is not supported in a browser."))})}authorizePKCEGrant(e,i,t,o){return this.clientId=e,new Promise((r,l)=>{var s=n.default({method:"POST",url:`https://login.${this.config.environment}/oauth/token`,headers:{"Content-Type":"application/x-www-form-urlencoded"},data:a.default.stringify({grant_type:"authorization_code",code:t,code_verifier:i,client_id:e,redirect_uri:o})});s.proxy=this.proxy;var p={grant_type:"authorization_code",code:t,code_verifier:i,client_id:e,redirect_uri:o};s.then(e=>{this.config.logger.log("trace",e.status,"POST",`https://login.${this.config.environment}/oauth/token`,s.headers,e.headers,p,void 0),this.config.logger.log("debug",e.status,"POST",`https://login.${this.config.environment}/oauth/token`,s.headers,void 0,p,void 0);var i=e.data.access_token;this.setAccessToken(i),this.authData.tokenExpiryTime=(new Date).getTime()+1e3*e.data.expires_in,this.authData.tokenExpiryTimeString=new Date(this.authData.tokenExpiryTime).toUTCString(),r(this.authData)}).catch(e=>{e.response&&this.config.logger.log("error",e.response.status,"POST",`https://login.${this.config.environment}/oauth/token`,s.headers,e.response.headers,p,e.response.data),l(e)})})}generatePKCECodeVerifier(e){if(e<43||e>128)throw new Error("PKCE Code Verifier (length) must be between 43 and 128 characters");if("undefined"!=typeof window){const i="0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz-._~";return Array.from(crypto.getRandomValues(new Uint32Array(e))).map(e=>i[e%i.length]).join("")}try{const i=require("crypto").getRandomValues,t="0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz-._~";return Array.from(i(new Uint32Array(e))).map(e=>t[e%t.length]).join("")}catch(e){throw new Error("Crypto module is missing/not supported.")}}computePKCECodeChallenge(e){if(e.length<43||e.length>128)throw new Error("PKCE Code Verifier (length) must be between 43 and 128 characters");if("undefined"!=typeof window){const i=(new TextEncoder).encode(e);return new Promise((e,t)=>{window.crypto.subtle.digest("SHA-256",i).then(i=>{let t=Buffer.from(i).toString("base64").replaceAll("+","-").replaceAll("/","_");t=t.split("=")[0],e(t)}).catch(e=>t(new Error(`Code Challenge Error ${e}`)))})}try{const i=require("crypto").createHash,t=(new TextEncoder).encode(e);return new Promise((e,n)=>{const a=i("sha256").update(t).digest();e(Buffer.from(a).toString("base64url"))})}catch(e){throw new Error("Crypto module is missing/not supported.")}}loginPKCEGrant(e,i,t,n){if(!this.hasLocalStorage&&!n)throw new Error("loginPKCEGrant requires Local Storage or codeVerifier as input parameter");const a=this._setValuesFromUrlQuery();return this.clientId=e,this.redirectUri=i,this.codeVerifier=n,t||(t={}),new Promise((e,i)=>{if(t.org&&!t.provider?i(new Error("opts.provider must be set if opts.org is set")):t.provider&&!t.org&&i(new Error("opts.org must be set if opts.provider is set")),a&&a.error)return this.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),this._saveSettings({accessToken:void 0}),i(new Error(`[${a.error}] ${a.error_description}`));a&&a.code?(this.codeVerifier||this.hasLocalStorage&&(this.codeVerifier=sessionStorage.getItem("genesys_cloud_sdk_pkce_code_verifier")),this.authorizePKCEGrant(this.clientId,this.codeVerifier,a.code,this.redirectUri).then(()=>{this._testTokenAccess().then(()=>{!this.authData.state&&a.state&&(this.authData.state=a.state),this.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),e(this.authData)}).catch(e=>(this._saveSettings({accessToken:void 0}),this.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),i(new Error(`[${e.name}] ${e.msg}`))))}).catch(e=>(this._saveSettings({accessToken:void 0}),this.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),i(new Error(`[${e.name}] ${e.msg}`))))):this._testTokenAccess().then(()=>{!this.authData.state&&t.state&&(this.authData.state=t.state),e(this.authData)}).catch(e=>{this.codeVerifier||(this.codeVerifier=this.generatePKCECodeVerifier(128),this.hasLocalStorage&&sessionStorage.setItem("genesys_cloud_sdk_pkce_code_verifier",this.codeVerifier)),this.computePKCECodeChallenge(this.codeVerifier).then(e=>{var i={client_id:encodeURIComponent(this.clientId),redirect_uri:encodeURIComponent(this.redirectUri),code_challenge:encodeURIComponent(e),response_type:"code",code_challenge_method:"S256"};t.state&&(i.state=encodeURIComponent(t.state)),t.org&&(i.org=encodeURIComponent(t.org)),t.provider&&(i.provider=encodeURIComponent(t.provider));var n=this._buildAuthUrl("oauth/authorize",i);window.location.replace(n)}).catch(e=>i(new Error(`[${e.name}]`)))})})}_setValuesFromUrlQuery(){if("undefined"==typeof window||!window.location.search)return;let e={},i=new URLSearchParams(window.location.search),t=i.get("code"),n=i.get("error"),a=i.get("error_description"),o=i.get("state");if(n)return e.error=n,a&&(e.error_description=a),e;t&&(e.code=t,o&&(e.state=o));var r,l,s=window.location;return"replaceState"in history?history.replaceState("",document.title,s.pathname):(r=document.body.scrollTop,l=document.body.scrollLeft,history.pushState("",document.title,s.pathname),document.body.scrollTop=r,document.body.scrollLeft=l),e}loginCodeAuthorizationGrant(e,i,t,n){return this.clientId=e,this.clientSecret=i,new Promise((a,o)=>{if("undefined"==typeof window){var r=Buffer.from(e+":"+i).toString("base64"),l=this._formAuthRequest(r,{grant_type:"authorization_code",code:t,redirect_uri:n});l.proxy=this.proxy;var s={grant_type:"authorization_code",code:t,redirect_uri:n};this._handleCodeAuthorizationResponse(l,s,a,o)}else o(new Error("The Code Authorization grant is not supported in a browser."))})}refreshCodeAuthorizationGrant(e,i,t){return new Promise((n,a)=>{if("undefined"==typeof window){var o=Buffer.from(e+":"+i).toString("base64"),r=this._formAuthRequest(o,{grant_type:"refresh_token",refresh_token:t});r.proxy=this.proxy;var l={grant_type:"refresh_token",refresh_token:t};this._handleCodeAuthorizationResponse(r,l,n,a)}else a(new Error("The Code Authorization grant is not supported in a browser."))})}_handleCodeAuthorizationResponse(e,i,t,n){e.then(n=>{this.config.logger.log("trace",n.status,"POST",`https://login.${this.config.environment}/oauth/token`,e.headers,n.headers,i,void 0),this.config.logger.log("debug",n.status,"POST",`https://login.${this.config.environment}/oauth/token`,e.headers,void 0,i,void 0);var a=n.data.access_token,o=n.data.refresh_token;this.setAccessToken(a),this.authData.refreshToken=o,this.authData.tokenExpiryTime=(new Date).getTime()+1e3*n.data.expires_in,this.authData.tokenExpiryTimeString=new Date(this.authData.tokenExpiryTime).toUTCString(),t(this.authData)}).catch(t=>{t.response&&this.config.logger.log("error",t.response.status,"POST",`https://login.${this.config.environment}/oauth/token`,e.headers,t.response.headers,i,t.response.data),n(t)})}_formAuthRequest(e,i){return n.default({method:"POST",url:`https://login.${this.config.environment}/oauth/token`,headers:{Authorization:"Basic "+e,"Content-Type":"application/x-www-form-urlencoded"},data:a.default.stringify(i)})}_handleExpiredAccessToken(){return new Promise((e,i)=>{"undefined"==typeof window?this.refreshInProgress?this._sleep(this.config.refresh_token_wait_max).then(()=>{this.refreshInProgress?i(new Error(`Token refresh took longer than ${this.config.refresh_token_wait_max} seconds`)):e()}):(this.refreshInProgress=!0,this.refreshCodeAuthorizationGrant(this.clientId,this.clientSecret,this.authData.refreshToken).then(()=>{this.refreshInProgress=!1,e()}).catch(e=>{this.refreshInProgress=!1,i(e)})):i(new Error("This method is not supported in a browser."))})}_sleep(e){return new Promise(i=>setTimeout(i,e))}_testTokenAccess(){return new Promise((e,i)=>{this._loadSettings(),this.authentications["PureCloud OAuth"].accessToken?this.callApi("/api/v2/tokens/me","GET",null,null,null,null,null,["PureCloud OAuth"],["application/json"],["application/json"]).then(()=>{e()}).catch(e=>{this._saveSettings({accessToken:void 0}),i(e)}):i(new Error("Token is not set"))})}_setValuesFromUrlHash(){if("undefined"==typeof window||!window.location.hash)return;const e=new RegExp("^#*(.+?)=(.+?)$","i");let i={};if(window.location.hash.split("&").forEach(t=>{const n=e.exec(t);n&&(i[n[1]]=decodeURIComponent(decodeURIComponent(n[2].replace(/\+/g,"%20"))))}),i.error)return i;if(i.access_token){let e={};i.state&&(e.state=i.state),i.expires_in&&(e.tokenExpiryTime=(new Date).getTime()+1e3*parseInt(i.expires_in.replace(/\+/g,"%20")),e.tokenExpiryTimeString=new Date(e.tokenExpiryTime).toUTCString()),e.accessToken=i.access_token.replace(/\+/g,"%20");var t,n,a=window.location;"replaceState"in history?history.replaceState("",document.title,a.pathname+a.search):(t=document.body.scrollTop,n=document.body.scrollLeft,a.hash="",document.body.scrollTop=t,document.body.scrollLeft=n),this._saveSettings(e)}}setAccessToken(e){this._saveSettings({accessToken:e})}setStorageKey(e){this.storageKey=e,this.setAccessToken(this.authentications["PureCloud OAuth"].accessToken)}logout(e){this.hasLocalStorage&&this._saveSettings({accessToken:void 0,state:void 0,tokenExpiryTime:void 0,tokenExpiryTimeString:void 0});var i={client_id:encodeURIComponent(this.clientId)};e&&(i.redirect_uri=encodeURI(e));var t=this._buildAuthUrl("logout",i);window.location.replace(t)}_buildAuthUrl(e,i){return i||(i={}),Object.keys(i).reduce((e,t)=>i[t]?`${e}&${t}=${i[t]}`:e,`${this.config.authUrl}/${e}?`)}paramToString(e){return e?e instanceof Date?e.toJSON():e instanceof Boolean?e.toString().toLowerCase():e.toString():""}serialize(e){var i={};for(var t in e)e.hasOwnProperty(t)&&void 0!==e[t]&&(i[encodeURIComponent(t)]=Array.isArray(e[t])?e[t].join(","):this.paramToString(e[t]));return i}addHeaders(e,...i){return e=e?Object.assign(e,...i):Object.assign(...i)}buildUrl(e,i){e.match(/^\//)||(e=`/${e}`);var t=this.config.basePath+e;return t=t.replace(/\{([\w-]+)\}/g,(e,t)=>{var n;return n=i.hasOwnProperty(t)?this.paramToString(i[t]):e,encodeURIComponent(n)})}isJsonMime(e){return Boolean(e&&e.match(/^application\/json(;.*)?$/i))}jsonPreferredMime(e){for(var i=0;i{var t=this.authentications[i];switch(t.type){case"basic":(t.username||t.password)&&(e.auth={username:t.username||"",password:t.password||""});break;case"apiKey":if(t.apiKey){var n={};t.apiKeyPrefix?n[t.name]=`${t.apiKeyPrefix} ${t.apiKey}`:n[t.name]=t.apiKey,"header"===t.in?e.headers=this.addHeaders(e.headers,n):e.params=this.serialize(n)}break;case"oauth2":t.accessToken&&(e.headers=this.addHeaders(e.headers,{Authorization:`Bearer ${t.accessToken}`}));break;default:throw new Error(`Unknown authentication type: ${t.type}`)}})}setProxyAgent(e){this.proxyAgent=e}callApi(e,i,t,a,o,r,l,s,p,u){return new Promise((d,c)=>{!function g(h){var m=h.buildUrl(e,t);var v={method:i,url:m,httpsAgent:h.proxyAgent,timeout:h.timeout,params:h.serialize(a)};h.applyAuthToRequest(v,s);const w=h.defaultHeaders;const C=h.normalizeParams(o);v.headers=h.addHeaders(v.headers,w,C);var I=h.jsonPreferredMime(p);I?v.headers["Content-Type"]=I:v.headers["Content-Type"]||(v.headers["Content-Type"]="application/json");if("application/x-www-form-urlencoded"===I)v.data=h.normalizeParams(r);else if("multipart/form-data"==I){var f=h.normalizeParams(r);for(var A in f)if(f.hasOwnProperty(A)){var b=new FormData;b.set(A,f[A]),v.data=b}}else l&&(v.data=l);var j=h.jsonPreferredMime(u);j&&(v.headers.Accept=j);n.default.request(v).then(e=>{var t=!0===h.returnExtended?{status:e.status,statusText:e.statusText,headers:e.headers,body:e.data,text:e.text,error:null}:e.data?e.data:e.text;h.config.logger.log("trace",e.status,i,m,v.headers,e.headers,l,void 0),h.config.logger.log("debug",e.status,i,m,v.headers,void 0,l,void 0),d(t)}).catch(e=>{var t=e;e.response&&401==e.response.status&&h.config.refresh_access_token&&""!==h.authData.refreshToken?h._handleExpiredAccessToken().then(()=>{g(h)}).catch(e=>{c(e)}):e.response&&(h.config.logger.log("error",e.response.status,i,m,v.headers,e.response.headers,l,e.response.data),t=!0===h.returnExtended?{status:e.response.status,statusText:e.response.statusText,headers:e.response.headers,body:e.response.data,text:e.response.text,error:e}:e.response.data?e.response.data:e.response.text),c(t)})}(this)})}}class c{constructor(e){this.apiClient=e||d.instance}deleteAssistant(e){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling deleteAssistant';return this.apiClient.callApi("/api/v2/assistants/{assistantId}","DELETE",{assistantId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAssistantQueue(e,i){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling deleteAssistantQueue';if(void 0===i||null===i)throw'Missing the required parameter "queueId" when calling deleteAssistantQueue';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues/{queueId}","DELETE",{assistantId:e,queueId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAssistantQueues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling deleteAssistantQueues';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues","DELETE",{assistantId:e},{queueIds:i.queueIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistant(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling getAssistant';return this.apiClient.callApi("/api/v2/assistants/{assistantId}","GET",{assistantId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistantQueue(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling getAssistantQueue';if(void 0===i||null===i)throw'Missing the required parameter "queueId" when calling getAssistantQueue';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues/{queueId}","GET",{assistantId:e,queueId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistantQueues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling getAssistantQueues';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues","GET",{assistantId:e},{before:i.before,after:i.after,pageSize:i.pageSize,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistants(e){return e=e||{},this.apiClient.callApi("/api/v2/assistants","GET",{},{before:e.before,after:e.after,limit:e.limit,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistantsQueues(e){return e=e||{},this.apiClient.callApi("/api/v2/assistants/queues","GET",{},{before:e.before,after:e.after,pageSize:e.pageSize,queueIds:e.queueIds,expand:e.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchAssistant(e,i){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling patchAssistant';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchAssistant';return this.apiClient.callApi("/api/v2/assistants/{assistantId}","PATCH",{assistantId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchAssistantQueues(e,i){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling patchAssistantQueues';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchAssistantQueues';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues","PATCH",{assistantId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAssistants(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAssistants';return this.apiClient.callApi("/api/v2/assistants","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putAssistantQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling putAssistantQueue';if(void 0===i||null===i)throw'Missing the required parameter "queueId" when calling putAssistantQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putAssistantQueue';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues/{queueId}","PUT",{assistantId:e,queueId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class g{constructor(e){this.apiClient=e||d.instance}getAssistantCopilot(e){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling getAssistantCopilot';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/copilot","GET",{assistantId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putAssistantCopilot(e,i){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling putAssistantCopilot';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAssistantCopilot';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/copilot","PUT",{assistantId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class h{constructor(e){this.apiClient=e||d.instance}deleteUsersAgentuiAgentsAutoanswerAgentIdSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling deleteUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","DELETE",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersAgentuiAgentsAutoanswerAgentIdSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchUsersAgentuiAgentsAutoanswerAgentIdSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling patchUsersAgentuiAgentsAutoanswerAgentIdSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","PATCH",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUsersAgentuiAgentsAutoanswerAgentIdSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","PUT",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class m{constructor(e){this.apiClient=e||d.instance}deleteAlertingAlert(e){if(void 0===e||null===e)throw'Missing the required parameter "alertId" when calling deleteAlertingAlert';return this.apiClient.callApi("/api/v2/alerting/alerts/{alertId}","DELETE",{alertId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAlertingInteractionstatsAlert(e){if(void 0===e||null===e)throw'Missing the required parameter "alertId" when calling deleteAlertingInteractionstatsAlert';return this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts/{alertId}","DELETE",{alertId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAlertingInteractionstatsRule(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling deleteAlertingInteractionstatsRule';return this.apiClient.callApi("/api/v2/alerting/interactionstats/rules/{ruleId}","DELETE",{ruleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAlertingRule(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling deleteAlertingRule';return this.apiClient.callApi("/api/v2/alerting/rules/{ruleId}","DELETE",{ruleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingAlert(e){if(void 0===e||null===e)throw'Missing the required parameter "alertId" when calling getAlertingAlert';return this.apiClient.callApi("/api/v2/alerting/alerts/{alertId}","GET",{alertId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingAlertsActive(){return this.apiClient.callApi("/api/v2/alerting/alerts/active","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsAlert(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "alertId" when calling getAlertingInteractionstatsAlert';return this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts/{alertId}","GET",{alertId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsAlerts(e){return e=e||{},this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsAlertsUnread(){return this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts/unread","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsRule(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling getAlertingInteractionstatsRule';return this.apiClient.callApi("/api/v2/alerting/interactionstats/rules/{ruleId}","GET",{ruleId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsRules(e){return e=e||{},this.apiClient.callApi("/api/v2/alerting/interactionstats/rules","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingRule(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling getAlertingRule';return this.apiClient.callApi("/api/v2/alerting/rules/{ruleId}","GET",{ruleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchAlertingAlert(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "alertId" when calling patchAlertingAlert';return this.apiClient.callApi("/api/v2/alerting/alerts/{alertId}","PATCH",{alertId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchAlertingAlertsBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchAlertingAlertsBulk';return this.apiClient.callApi("/api/v2/alerting/alerts/bulk","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchAlertingRulesBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchAlertingRulesBulk';return this.apiClient.callApi("/api/v2/alerting/rules/bulk","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingAlertsQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/alerting/alerts/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingInteractionstatsRules(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAlertingInteractionstatsRules';return this.apiClient.callApi("/api/v2/alerting/interactionstats/rules","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingRules(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAlertingRules';return this.apiClient.callApi("/api/v2/alerting/rules","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingRulesBulkRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAlertingRulesBulkRemove';return this.apiClient.callApi("/api/v2/alerting/rules/bulk/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingRulesQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/alerting/rules/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putAlertingAlert(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "alertId" when calling putAlertingAlert';return this.apiClient.callApi("/api/v2/alerting/alerts/{alertId}","PUT",{alertId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putAlertingInteractionstatsAlert(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "alertId" when calling putAlertingInteractionstatsAlert';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAlertingInteractionstatsAlert';return this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts/{alertId}","PUT",{alertId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAlertingInteractionstatsRule(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling putAlertingInteractionstatsRule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAlertingInteractionstatsRule';return this.apiClient.callApi("/api/v2/alerting/interactionstats/rules/{ruleId}","PUT",{ruleId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAlertingRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling putAlertingRule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAlertingRule';return this.apiClient.callApi("/api/v2/alerting/rules/{ruleId}","PUT",{ruleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class v{constructor(e){this.apiClient=e||d.instance}deleteAnalyticsConversationsDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteAnalyticsConversationsDetailsJob';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAnalyticsUsersDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteAnalyticsUsersDetailsJob';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsActionsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsActionsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/actions/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsActionsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsActionsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/actions/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsAgentcopilotsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsAgentcopilotsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/agentcopilots/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsAgentcopilotsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsAgentcopilotsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/agentcopilots/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotflowDivisionsReportingturns(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botFlowId" when calling getAnalyticsBotflowDivisionsReportingturns';return this.apiClient.callApi("/api/v2/analytics/botflows/{botFlowId}/divisions/reportingturns","GET",{botFlowId:e},{after:i.after,pageSize:i.pageSize,interval:i.interval,actionId:i.actionId,sessionId:i.sessionId,language:i.language,askActionResults:i.askActionResults},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotflowReportingturns(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botFlowId" when calling getAnalyticsBotflowReportingturns';return this.apiClient.callApi("/api/v2/analytics/botflows/{botFlowId}/reportingturns","GET",{botFlowId:e},{after:i.after,pageSize:i.pageSize,interval:i.interval,actionId:i.actionId,sessionId:i.sessionId,language:i.language,askActionResults:i.askActionResults},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotflowSessions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botFlowId" when calling getAnalyticsBotflowSessions';return this.apiClient.callApi("/api/v2/analytics/botflows/{botFlowId}/sessions","GET",{botFlowId:e},{after:i.after,pageSize:i.pageSize,interval:i.interval,botResultCategories:i.botResultCategories,endLanguage:i.endLanguage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsBotsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/bots/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsBotsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/bots/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationDetails(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getAnalyticsConversationDetails';return this.apiClient.callApi("/api/v2/analytics/conversations/{conversationId}/details","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetails(e){return e=e||{},this.apiClient.callApi("/api/v2/analytics/conversations/details","GET",{},{id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsDetailsJob';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsDetailsJobResults';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJobsAvailability(){return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/availability","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsDataretentionSettings(){return this.apiClient.callApi("/api/v2/analytics/dataretention/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsEvaluationsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsEvaluationsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsEvaluationsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsEvaluationsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowexecutionsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowexecutionsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/flowexecutions/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowexecutionsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowexecutionsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/flowexecutions/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsJourneysAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsJourneysAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsJourneysAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsJourneysAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsKnowledgeAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsKnowledgeAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/knowledge/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsKnowledgeAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsKnowledgeAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/knowledge/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingDashboardsUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getAnalyticsReportingDashboardsUser';return this.apiClient.callApi("/api/v2/analytics/reporting/dashboards/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingDashboardsUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/analytics/reporting/dashboards/users","GET",{},{sortBy:e.sortBy,pageNumber:e.pageNumber,pageSize:e.pageSize,id:this.apiClient.buildCollectionParam(e.id,"multi"),state:e.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingExports(e){return e=e||{},this.apiClient.callApi("/api/v2/analytics/reporting/exports","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingExportsMetadata(){return this.apiClient.callApi("/api/v2/analytics/reporting/exports/metadata","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingSettings(){return this.apiClient.callApi("/api/v2/analytics/reporting/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingSettingsDashboardsQuery(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "dashboardType" when calling getAnalyticsReportingSettingsDashboardsQuery';if(void 0===i||null===i)throw'Missing the required parameter "dashboardAccessFilter" when calling getAnalyticsReportingSettingsDashboardsQuery';return this.apiClient.callApi("/api/v2/analytics/reporting/settings/dashboards/query","GET",{},{name:t.name,dashboardType:e,dashboardAccessFilter:i,sortBy:t.sortBy,pageNumber:t.pageNumber,pageSize:t.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingSettingsUserDashboards(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getAnalyticsReportingSettingsUserDashboards';return this.apiClient.callApi("/api/v2/analytics/reporting/settings/users/{userId}/dashboards","GET",{userId:e},{sortBy:i.sortBy,pageNumber:i.pageNumber,pageSize:i.pageSize,publicOnly:i.publicOnly,favoriteOnly:i.favoriteOnly,name:i.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsResolutionsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsResolutionsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/resolutions/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsResolutionsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsResolutionsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/resolutions/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsSurveysAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsSurveysAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsSurveysAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsSurveysAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsTaskmanagementAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsTaskmanagementAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/taskmanagement/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsTaskmanagementAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsTaskmanagementAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/taskmanagement/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsTranscriptsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsTranscriptsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/transcripts/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsTranscriptsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsTranscriptsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/transcripts/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersDetailsJob';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersDetailsJobResults';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJobsAvailability(){return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/availability","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchAnalyticsReportingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchAnalyticsReportingSettings';return this.apiClient.callApi("/api/v2/analytics/reporting/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsActionsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsActionsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/actions/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsActionsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsActionsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/actions/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsAgentcopilotsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsAgentcopilotsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/agentcopilots/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsAgentcopilotsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsAgentcopilotsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/agentcopilots/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsBotsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsBotsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/bots/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsBotsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsBotsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/bots/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationDetailsProperties(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postAnalyticsConversationDetailsProperties';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAnalyticsConversationDetailsProperties';return this.apiClient.callApi("/api/v2/analytics/conversations/{conversationId}/details/properties","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsDetailsJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsDetailsJobs';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsDetailsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsDetailsQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/details/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsTranscriptsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsTranscriptsQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/transcripts/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsEvaluationsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsEvaluationsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsEvaluationsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsEvaluationsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowexecutionsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowexecutionsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/flowexecutions/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowexecutionsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowexecutionsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/flowexecutions/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/flows/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/flows/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsJourneysAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsJourneysAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsJourneysAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsJourneysAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsKnowledgeAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsKnowledgeAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/knowledge/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsKnowledgeAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsKnowledgeAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/knowledge/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsQueuesObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsQueuesObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/queues/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsRatelimitsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsRatelimitsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/ratelimits/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsReportingDashboardsUsersBulkRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsReportingDashboardsUsersBulkRemove';return this.apiClient.callApi("/api/v2/analytics/reporting/dashboards/users/bulk/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsReportingExports(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsReportingExports';return this.apiClient.callApi("/api/v2/analytics/reporting/exports","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsReportingSettingsDashboardsBulkRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsReportingSettingsDashboardsBulkRemove';return this.apiClient.callApi("/api/v2/analytics/reporting/settings/dashboards/bulk/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsReportingSettingsDashboardsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsReportingSettingsDashboardsQuery';return this.apiClient.callApi("/api/v2/analytics/reporting/settings/dashboards/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsResolutionsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsResolutionsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/resolutions/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsRoutingActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsRoutingActivityQuery';return this.apiClient.callApi("/api/v2/analytics/routing/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsSurveysAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsSurveysAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsSurveysAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsSurveysAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTaskmanagementAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTaskmanagementAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/taskmanagement/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTaskmanagementAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTaskmanagementAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/taskmanagement/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTeamsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTeamsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/teams/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTranscriptsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTranscriptsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/transcripts/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTranscriptsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTranscriptsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/transcripts/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersActivityQuery';return this.apiClient.callApi("/api/v2/analytics/users/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersDetailsJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersDetailsJobs';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersDetailsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersDetailsQuery';return this.apiClient.callApi("/api/v2/analytics/users/details/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/users/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putAnalyticsDataretentionSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putAnalyticsDataretentionSettings';return this.apiClient.callApi("/api/v2/analytics/dataretention/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class w{constructor(e){this.apiClient=e||d.instance}deleteArchitectEmergencygroup(e){if(void 0===e||null===e)throw'Missing the required parameter "emergencyGroupId" when calling deleteArchitectEmergencygroup';return this.apiClient.callApi("/api/v2/architect/emergencygroups/{emergencyGroupId}","DELETE",{emergencyGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectGrammar(e){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling deleteArchitectGrammar';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}","DELETE",{grammarId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectGrammarLanguage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling deleteArchitectGrammarLanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectGrammarLanguage';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}","DELETE",{grammarId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectGrammarLanguageFilesDtmf(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling deleteArchitectGrammarLanguageFilesDtmf';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectGrammarLanguageFilesDtmf';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/dtmf","DELETE",{grammarId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectGrammarLanguageFilesVoice(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling deleteArchitectGrammarLanguageFilesVoice';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectGrammarLanguageFilesVoice';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/voice","DELETE",{grammarId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectIvr(e){if(void 0===e||null===e)throw'Missing the required parameter "ivrId" when calling deleteArchitectIvr';return this.apiClient.callApi("/api/v2/architect/ivrs/{ivrId}","DELETE",{ivrId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectPrompt(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling deleteArchitectPrompt';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}","DELETE",{promptId:e},{allResources:i.allResources},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectPromptResource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling deleteArchitectPromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectPromptResource';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources/{languageCode}","DELETE",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectPromptResourceAudio(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling deleteArchitectPromptResourceAudio';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectPromptResourceAudio';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources/{languageCode}/audio","DELETE",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectPrompts(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteArchitectPrompts';return this.apiClient.callApi("/api/v2/architect/prompts","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectSchedule(e){if(void 0===e||null===e)throw'Missing the required parameter "scheduleId" when calling deleteArchitectSchedule';return this.apiClient.callApi("/api/v2/architect/schedules/{scheduleId}","DELETE",{scheduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectSchedulegroup(e){if(void 0===e||null===e)throw'Missing the required parameter "scheduleGroupId" when calling deleteArchitectSchedulegroup';return this.apiClient.callApi("/api/v2/architect/schedulegroups/{scheduleGroupId}","DELETE",{scheduleGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectSystempromptResource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling deleteArchitectSystempromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectSystempromptResource';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources/{languageCode}","DELETE",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlow(e){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling deleteFlow';return this.apiClient.callApi("/api/v2/flows/{flowId}","DELETE",{flowId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowInstancesSettingsLoglevels(e){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling deleteFlowInstancesSettingsLoglevels';return this.apiClient.callApi("/api/v2/flows/{flowId}/instances/settings/loglevels","DELETE",{flowId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlows(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteFlows';return this.apiClient.callApi("/api/v2/flows","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowsDatatable(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling deleteFlowsDatatable';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}","DELETE",{datatableId:e},{force:i.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowsDatatableRow(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling deleteFlowsDatatableRow';if(void 0===i||null===i)throw'Missing the required parameter "rowId" when calling deleteFlowsDatatableRow';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows/{rowId}","DELETE",{datatableId:e,rowId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowsInstancesSettingsLoglevelsDefault(){return this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels/default","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowsMilestone(e){if(void 0===e||null===e)throw'Missing the required parameter "milestoneId" when calling deleteFlowsMilestone';return this.apiClient.callApi("/api/v2/flows/milestones/{milestoneId}","DELETE",{milestoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytracking(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "name" when calling getArchitectDependencytracking';return this.apiClient.callApi("/api/v2/architect/dependencytracking","GET",{},{pageNumber:i.pageNumber,pageSize:i.pageSize,name:e,objectType:this.apiClient.buildCollectionParam(i.objectType,"multi"),consumedResources:i.consumedResources,consumingResources:i.consumingResources,consumedResourceType:this.apiClient.buildCollectionParam(i.consumedResourceType,"multi"),consumingResourceType:this.apiClient.buildCollectionParam(i.consumingResourceType,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingBuild(){return this.apiClient.callApi("/api/v2/architect/dependencytracking/build","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingConsumedresources(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "id" when calling getArchitectDependencytrackingConsumedresources';if(void 0===i||null===i)throw'Missing the required parameter "version" when calling getArchitectDependencytrackingConsumedresources';if(void 0===t||null===t)throw'Missing the required parameter "objectType" when calling getArchitectDependencytrackingConsumedresources';return this.apiClient.callApi("/api/v2/architect/dependencytracking/consumedresources","GET",{},{id:e,version:i,objectType:t,resourceType:this.apiClient.buildCollectionParam(n.resourceType,"multi"),pageNumber:n.pageNumber,pageSize:n.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingConsumingresources(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "id" when calling getArchitectDependencytrackingConsumingresources';if(void 0===i||null===i)throw'Missing the required parameter "objectType" when calling getArchitectDependencytrackingConsumingresources';return this.apiClient.callApi("/api/v2/architect/dependencytracking/consumingresources","GET",{},{id:e,objectType:i,resourceType:this.apiClient.buildCollectionParam(t.resourceType,"multi"),version:t.version,pageNumber:t.pageNumber,pageSize:t.pageSize,flowFilter:t.flowFilter},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingDeletedresourceconsumers(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/dependencytracking/deletedresourceconsumers","GET",{},{name:e.name,objectType:this.apiClient.buildCollectionParam(e.objectType,"multi"),flowFilter:e.flowFilter,consumedResources:e.consumedResources,consumedResourceType:this.apiClient.buildCollectionParam(e.consumedResourceType,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingObject(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "id" when calling getArchitectDependencytrackingObject';return this.apiClient.callApi("/api/v2/architect/dependencytracking/object","GET",{},{id:e,version:i.version,objectType:i.objectType,consumedResources:i.consumedResources,consumingResources:i.consumingResources,consumedResourceType:this.apiClient.buildCollectionParam(i.consumedResourceType,"multi"),consumingResourceType:this.apiClient.buildCollectionParam(i.consumingResourceType,"multi"),consumedResourceRequest:i.consumedResourceRequest},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingType(e){if(void 0===e||null===e)throw'Missing the required parameter "typeId" when calling getArchitectDependencytrackingType';return this.apiClient.callApi("/api/v2/architect/dependencytracking/types/{typeId}","GET",{typeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingTypes(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/dependencytracking/types","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingUpdatedresourceconsumers(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/dependencytracking/updatedresourceconsumers","GET",{},{name:e.name,objectType:this.apiClient.buildCollectionParam(e.objectType,"multi"),consumedResources:e.consumedResources,consumedResourceType:this.apiClient.buildCollectionParam(e.consumedResourceType,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectEmergencygroup(e){if(void 0===e||null===e)throw'Missing the required parameter "emergencyGroupId" when calling getArchitectEmergencygroup';return this.apiClient.callApi("/api/v2/architect/emergencygroups/{emergencyGroupId}","GET",{emergencyGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectEmergencygroups(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/emergencygroups","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectEmergencygroupsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/emergencygroups/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectGrammar(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling getArchitectGrammar';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}","GET",{grammarId:e},{includeFileUrls:i.includeFileUrls},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectGrammarLanguage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling getArchitectGrammarLanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getArchitectGrammarLanguage';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}","GET",{grammarId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectGrammars(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/grammars","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,includeFileUrls:e.includeFileUrls},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectIvr(e){if(void 0===e||null===e)throw'Missing the required parameter "ivrId" when calling getArchitectIvr';return this.apiClient.callApi("/api/v2/architect/ivrs/{ivrId}","GET",{ivrId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectIvrs(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/ivrs","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,dnis:e.dnis,scheduleGroup:e.scheduleGroup},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectIvrsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/ivrs/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPrompt(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectPrompt';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}","GET",{promptId:e},{includeMediaUris:i.includeMediaUris,includeResources:i.includeResources,language:this.apiClient.buildCollectionParam(i.language,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPromptHistoryHistoryId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectPromptHistoryHistoryId';if(void 0===i||null===i)throw'Missing the required parameter "historyId" when calling getArchitectPromptHistoryHistoryId';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/history/{historyId}","GET",{promptId:e,historyId:i},{pageNumber:t.pageNumber,pageSize:t.pageSize,sortOrder:t.sortOrder,sortBy:t.sortBy,action:this.apiClient.buildCollectionParam(t.action,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPromptResource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectPromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getArchitectPromptResource';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources/{languageCode}","GET",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPromptResources(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectPromptResources';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources","GET",{promptId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPrompts(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/prompts","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:this.apiClient.buildCollectionParam(e.name,"multi"),description:e.description,nameOrDescription:e.nameOrDescription,sortBy:e.sortBy,sortOrder:e.sortOrder,includeMediaUris:e.includeMediaUris,includeResources:e.includeResources,language:this.apiClient.buildCollectionParam(e.language,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedule(e){if(void 0===e||null===e)throw'Missing the required parameter "scheduleId" when calling getArchitectSchedule';return this.apiClient.callApi("/api/v2/architect/schedules/{scheduleId}","GET",{scheduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedulegroup(e){if(void 0===e||null===e)throw'Missing the required parameter "scheduleGroupId" when calling getArchitectSchedulegroup';return this.apiClient.callApi("/api/v2/architect/schedulegroups/{scheduleGroupId}","GET",{scheduleGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedulegroups(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/schedulegroups","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,scheduleIds:e.scheduleIds,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedulegroupsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/schedulegroups/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedules(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/schedules","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedulesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/schedules/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystemprompt(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectSystemprompt';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}","GET",{promptId:e},{includeMediaUris:i.includeMediaUris,includeResources:i.includeResources,language:this.apiClient.buildCollectionParam(i.language,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystempromptHistoryHistoryId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectSystempromptHistoryHistoryId';if(void 0===i||null===i)throw'Missing the required parameter "historyId" when calling getArchitectSystempromptHistoryHistoryId';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/history/{historyId}","GET",{promptId:e,historyId:i},{pageNumber:t.pageNumber,pageSize:t.pageSize,sortOrder:t.sortOrder,sortBy:t.sortBy,action:this.apiClient.buildCollectionParam(t.action,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystempromptResource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectSystempromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getArchitectSystempromptResource';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources/{languageCode}","GET",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystempromptResources(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectSystempromptResources';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources","GET",{promptId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystemprompts(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/systemprompts","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,includeMediaUris:e.includeMediaUris,includeResources:e.includeResources,language:this.apiClient.buildCollectionParam(e.language,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlow(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlow';return this.apiClient.callApi("/api/v2/flows/{flowId}","GET",{flowId:e},{deleted:i.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowHistoryHistoryId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowHistoryHistoryId';if(void 0===i||null===i)throw'Missing the required parameter "historyId" when calling getFlowHistoryHistoryId';return this.apiClient.callApi("/api/v2/flows/{flowId}/history/{historyId}","GET",{flowId:e,historyId:i},{pageNumber:t.pageNumber,pageSize:t.pageSize,sortOrder:t.sortOrder,sortBy:t.sortBy,action:this.apiClient.buildCollectionParam(t.action,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowInstancesSettingsLoglevels(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowInstancesSettingsLoglevels';return this.apiClient.callApi("/api/v2/flows/{flowId}/instances/settings/loglevels","GET",{flowId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowLatestconfiguration(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowLatestconfiguration';return this.apiClient.callApi("/api/v2/flows/{flowId}/latestconfiguration","GET",{flowId:e},{deleted:i.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersion(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersion';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}","GET",{flowId:e,versionId:i},{deleted:t.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersionConfiguration(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersionConfiguration';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersionConfiguration';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}/configuration","GET",{flowId:e,versionId:i},{deleted:t.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersionHealth(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersionHealth';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersionHealth';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}/health","GET",{flowId:e,versionId:i},{language:t.language},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersionIntentHealth(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersionIntentHealth';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersionIntentHealth';if(void 0===t||null===t)throw'Missing the required parameter "intentId" when calling getFlowVersionIntentHealth';if(void 0===n||null===n)throw'Missing the required parameter "language" when calling getFlowVersionIntentHealth';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/health","GET",{flowId:e,versionId:i,intentId:t},{language:n},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersionIntentUtteranceHealth(e,i,t,n,a){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersionIntentUtteranceHealth';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersionIntentUtteranceHealth';if(void 0===t||null===t)throw'Missing the required parameter "intentId" when calling getFlowVersionIntentUtteranceHealth';if(void 0===n||null===n)throw'Missing the required parameter "utteranceId" when calling getFlowVersionIntentUtteranceHealth';if(void 0===a||null===a)throw'Missing the required parameter "language" when calling getFlowVersionIntentUtteranceHealth';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/utterances/{utteranceId}/health","GET",{flowId:e,versionId:i,intentId:t,utteranceId:n},{language:a},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersions';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions","GET",{flowId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,deleted:i.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlows(e){return e=e||{},this.apiClient.callApi("/api/v2/flows","GET",{},{type:this.apiClient.buildCollectionParam(e.type,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,publishVersionId:e.publishVersionId,editableBy:e.editableBy,lockedBy:e.lockedBy,lockedByClientId:e.lockedByClientId,secure:e.secure,deleted:e.deleted,includeSchemas:e.includeSchemas,publishedAfter:e.publishedAfter,publishedBefore:e.publishedBefore,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatable(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatable';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}","GET",{datatableId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableExportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableExportJob';if(void 0===i||null===i)throw'Missing the required parameter "exportJobId" when calling getFlowsDatatableExportJob';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/export/jobs/{exportJobId}","GET",{datatableId:e,exportJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableImportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableImportJob';if(void 0===i||null===i)throw'Missing the required parameter "importJobId" when calling getFlowsDatatableImportJob';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/import/jobs/{importJobId}","GET",{datatableId:e,importJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableImportJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableImportJobs';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/import/jobs","GET",{datatableId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableRow(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableRow';if(void 0===i||null===i)throw'Missing the required parameter "rowId" when calling getFlowsDatatableRow';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows/{rowId}","GET",{datatableId:e,rowId:i},{showbrief:t.showbrief},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableRows(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableRows';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows","GET",{datatableId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,showbrief:i.showbrief,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatables(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/datatables","GET",{},{expand:e.expand,pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatablesDivisionview(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatablesDivisionview';return this.apiClient.callApi("/api/v2/flows/datatables/divisionviews/{datatableId}","GET",{datatableId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatablesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/datatables/divisionviews","GET",{},{expand:e.expand,pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/divisionviews","GET",{},{type:this.apiClient.buildCollectionParam(e.type,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,publishVersionId:e.publishVersionId,publishedAfter:e.publishedAfter,publishedBefore:e.publishedBefore,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),includeSchemas:e.includeSchemas},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsExecution(e){if(void 0===e||null===e)throw'Missing the required parameter "flowExecutionId" when calling getFlowsExecution';return this.apiClient.callApi("/api/v2/flows/executions/{flowExecutionId}","GET",{flowExecutionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstance(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "instanceId" when calling getFlowsInstance';return this.apiClient.callApi("/api/v2/flows/instances/{instanceId}","GET",{instanceId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getFlowsInstancesJob';return this.apiClient.callApi("/api/v2/flows/instances/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesQuerycapabilities(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/instances/querycapabilities","GET",{},{expand:e.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesSettingsExecutiondata(){return this.apiClient.callApi("/api/v2/flows/instances/settings/executiondata","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesSettingsLoglevels(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesSettingsLoglevelsCharacteristics(){return this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels/characteristics","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesSettingsLoglevelsDefault(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels/default","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsJob(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getFlowsJob';return this.apiClient.callApi("/api/v2/flows/jobs/{jobId}","GET",{jobId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsMilestone(e){if(void 0===e||null===e)throw'Missing the required parameter "milestoneId" when calling getFlowsMilestone';return this.apiClient.callApi("/api/v2/flows/milestones/{milestoneId}","GET",{milestoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsMilestones(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/milestones","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsMilestonesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/milestones/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsOutcome(e){if(void 0===e||null===e)throw'Missing the required parameter "flowOutcomeId" when calling getFlowsOutcome';return this.apiClient.callApi("/api/v2/flows/outcomes/{flowOutcomeId}","GET",{flowOutcomeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsOutcomes(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/outcomes","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsOutcomesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/outcomes/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchArchitectGrammar(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling patchArchitectGrammar';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}","PATCH",{grammarId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchArchitectGrammarLanguage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling patchArchitectGrammarLanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling patchArchitectGrammarLanguage';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}","PATCH",{grammarId:e,languageCode:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchFlowsInstancesSettingsExecutiondata(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchFlowsInstancesSettingsExecutiondata';return this.apiClient.callApi("/api/v2/flows/instances/settings/executiondata","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectDependencytrackingBuild(){return this.apiClient.callApi("/api/v2/architect/dependencytracking/build","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectEmergencygroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectEmergencygroups';return this.apiClient.callApi("/api/v2/architect/emergencygroups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectGrammarLanguageFilesDtmf(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling postArchitectGrammarLanguageFilesDtmf';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postArchitectGrammarLanguageFilesDtmf';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postArchitectGrammarLanguageFilesDtmf';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/dtmf","POST",{grammarId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectGrammarLanguageFilesVoice(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling postArchitectGrammarLanguageFilesVoice';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postArchitectGrammarLanguageFilesVoice';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postArchitectGrammarLanguageFilesVoice';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/voice","POST",{grammarId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectGrammarLanguages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling postArchitectGrammarLanguages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postArchitectGrammarLanguages';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages","POST",{grammarId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectGrammars(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectGrammars';return this.apiClient.callApi("/api/v2/architect/grammars","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectIvrs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectIvrs';return this.apiClient.callApi("/api/v2/architect/ivrs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectPromptHistory(e){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling postArchitectPromptHistory';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/history","POST",{promptId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectPromptResources(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling postArchitectPromptResources';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postArchitectPromptResources';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources","POST",{promptId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectPrompts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectPrompts';return this.apiClient.callApi("/api/v2/architect/prompts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectSchedulegroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectSchedulegroups';return this.apiClient.callApi("/api/v2/architect/schedulegroups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectSchedules(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectSchedules';return this.apiClient.callApi("/api/v2/architect/schedules","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectSystempromptHistory(e){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling postArchitectSystempromptHistory';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/history","POST",{promptId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectSystempromptResources(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling postArchitectSystempromptResources';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postArchitectSystempromptResources';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources","POST",{promptId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowHistory(e){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling postFlowHistory';return this.apiClient.callApi("/api/v2/flows/{flowId}/history","POST",{flowId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowInstancesSettingsLoglevels(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling postFlowInstancesSettingsLoglevels';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postFlowInstancesSettingsLoglevels';return this.apiClient.callApi("/api/v2/flows/{flowId}/instances/settings/loglevels","POST",{flowId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowVersions(e,i){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling postFlowVersions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postFlowVersions';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions","POST",{flowId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlows(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postFlows';return this.apiClient.callApi("/api/v2/flows","POST",{},{language:i.language},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsCheckin(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsCheckin';return this.apiClient.callApi("/api/v2/flows/actions/checkin","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsCheckout(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsCheckout';return this.apiClient.callApi("/api/v2/flows/actions/checkout","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsDeactivate(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsDeactivate';return this.apiClient.callApi("/api/v2/flows/actions/deactivate","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsPublish(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsPublish';return this.apiClient.callApi("/api/v2/flows/actions/publish","POST",{},{flow:e,version:i.version},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsRevert(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsRevert';return this.apiClient.callApi("/api/v2/flows/actions/revert","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsUnlock(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsUnlock';return this.apiClient.callApi("/api/v2/flows/actions/unlock","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsDatatableExportJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling postFlowsDatatableExportJobs';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/export/jobs","POST",{datatableId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsDatatableImportJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling postFlowsDatatableImportJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postFlowsDatatableImportJobs';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/import/jobs","POST",{datatableId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsDatatableRows(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling postFlowsDatatableRows';if(void 0===i||null===i)throw'Missing the required parameter "dataTableRow" when calling postFlowsDatatableRows';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows","POST",{datatableId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsDatatables(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postFlowsDatatables';return this.apiClient.callApi("/api/v2/flows/datatables","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsExecutions(e){if(void 0===e||null===e)throw'Missing the required parameter "flowLaunchRequest" when calling postFlowsExecutions';return this.apiClient.callApi("/api/v2/flows/executions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsInstancesJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postFlowsInstancesJobs';return this.apiClient.callApi("/api/v2/flows/instances/jobs","POST",{},{expand:i.expand},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsInstancesQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postFlowsInstancesQuery';return this.apiClient.callApi("/api/v2/flows/instances/query","POST",{},{indexOnly:i.indexOnly,pageSize:i.pageSize},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsJobs(){return this.apiClient.callApi("/api/v2/flows/jobs","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsMilestones(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/milestones","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsOutcomes(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/outcomes","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectEmergencygroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "emergencyGroupId" when calling putArchitectEmergencygroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectEmergencygroup';return this.apiClient.callApi("/api/v2/architect/emergencygroups/{emergencyGroupId}","PUT",{emergencyGroupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectIvr(e,i){if(void 0===e||null===e)throw'Missing the required parameter "ivrId" when calling putArchitectIvr';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectIvr';return this.apiClient.callApi("/api/v2/architect/ivrs/{ivrId}","PUT",{ivrId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectPrompt(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling putArchitectPrompt';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectPrompt';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}","PUT",{promptId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectPromptResource(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling putArchitectPromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling putArchitectPromptResource';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putArchitectPromptResource';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources/{languageCode}","PUT",{promptId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectSchedule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "scheduleId" when calling putArchitectSchedule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectSchedule';return this.apiClient.callApi("/api/v2/architect/schedules/{scheduleId}","PUT",{scheduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectSchedulegroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "scheduleGroupId" when calling putArchitectSchedulegroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectSchedulegroup';return this.apiClient.callApi("/api/v2/architect/schedulegroups/{scheduleGroupId}","PUT",{scheduleGroupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectSystempromptResource(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling putArchitectSystempromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling putArchitectSystempromptResource';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putArchitectSystempromptResource';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources/{languageCode}","PUT",{promptId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putFlow(e,i){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling putFlow';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putFlow';return this.apiClient.callApi("/api/v2/flows/{flowId}","PUT",{flowId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowInstancesSettingsLoglevels(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling putFlowInstancesSettingsLoglevels';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putFlowInstancesSettingsLoglevels';return this.apiClient.callApi("/api/v2/flows/{flowId}/instances/settings/loglevels","PUT",{flowId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsDatatable(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling putFlowsDatatable';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putFlowsDatatable';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}","PUT",{datatableId:e},{expand:t.expand},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsDatatableRow(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling putFlowsDatatableRow';if(void 0===i||null===i)throw'Missing the required parameter "rowId" when calling putFlowsDatatableRow';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows/{rowId}","PUT",{datatableId:e,rowId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsInstancesSettingsLoglevelsDefault(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling putFlowsInstancesSettingsLoglevelsDefault';return this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels/default","PUT",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsMilestone(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "milestoneId" when calling putFlowsMilestone';return this.apiClient.callApi("/api/v2/flows/milestones/{milestoneId}","PUT",{milestoneId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsOutcome(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowOutcomeId" when calling putFlowsOutcome';return this.apiClient.callApi("/api/v2/flows/outcomes/{flowOutcomeId}","PUT",{flowOutcomeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class C{constructor(e){this.apiClient=e||d.instance}getAuditsQueryRealtimeServicemapping(){return this.apiClient.callApi("/api/v2/audits/query/realtime/servicemapping","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuditsQueryServicemapping(){return this.apiClient.callApi("/api/v2/audits/query/servicemapping","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuditsQueryTransactionId(e){if(void 0===e||null===e)throw'Missing the required parameter "transactionId" when calling getAuditsQueryTransactionId';return this.apiClient.callApi("/api/v2/audits/query/{transactionId}","GET",{transactionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuditsQueryTransactionIdResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "transactionId" when calling getAuditsQueryTransactionIdResults';return this.apiClient.callApi("/api/v2/audits/query/{transactionId}/results","GET",{transactionId:e},{cursor:i.cursor,pageSize:i.pageSize,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),allowRedirect:i.allowRedirect},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAuditsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuditsQuery';return this.apiClient.callApi("/api/v2/audits/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuditsQueryRealtime(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuditsQueryRealtime';return this.apiClient.callApi("/api/v2/audits/query/realtime","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuditsQueryRealtimeRelated(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuditsQueryRealtimeRelated';return this.apiClient.callApi("/api/v2/audits/query/realtime/related","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class I{constructor(e){this.apiClient=e||d.instance}deleteAuthorizationDivision(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling deleteAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","DELETE",{divisionId:e},{force:i.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAuthorizationRole(e){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling deleteAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","DELETE",{roleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAuthorizationSubjectDivisionRole(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling deleteAuthorizationSubjectDivisionRole';if(void 0===i||null===i)throw'Missing the required parameter "divisionId" when calling deleteAuthorizationSubjectDivisionRole';if(void 0===t||null===t)throw'Missing the required parameter "roleId" when calling deleteAuthorizationSubjectDivisionRole';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}","DELETE",{subjectId:e,divisionId:i,roleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivision(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling getAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","GET",{divisionId:e},{objectCount:i.objectCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionGrants(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling getAuthorizationDivisionGrants';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/grants","GET",{divisionId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisions(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/divisions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,objectCount:e.objectCount,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionsHome(){return this.apiClient.callApi("/api/v2/authorization/divisions/home","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionsLimit(){return this.apiClient.callApi("/api/v2/authorization/divisions/limit","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedMe(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedMe';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/me","GET",{},{name:i.name,permission:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedPagedMe(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedPagedMe';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/paged/me","GET",{},{permission:e,pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedPagedSubjectId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getAuthorizationDivisionspermittedPagedSubjectId';if(void 0===i||null===i)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedPagedSubjectId';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/paged/{subjectId}","GET",{subjectId:e},{permission:i,pageNumber:t.pageNumber,pageSize:t.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationPermissions(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/permissions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,queryType:e.queryType,query:e.query},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationProducts(){return this.apiClient.callApi("/api/v2/authorization/products","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRole(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "roleId" when calling getAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","GET",{roleId:e},{userCount:i.userCount,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRoleComparedefaultRightRoleId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "leftRoleId" when calling getAuthorizationRoleComparedefaultRightRoleId';if(void 0===i||null===i)throw'Missing the required parameter "rightRoleId" when calling getAuthorizationRoleComparedefaultRightRoleId';return this.apiClient.callApi("/api/v2/authorization/roles/{leftRoleId}/comparedefault/{rightRoleId}","GET",{leftRoleId:e,rightRoleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRoleSubjectgrants(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "roleId" when calling getAuthorizationRoleSubjectgrants';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}/subjectgrants","GET",{roleId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),nextPage:i.nextPage,previousPage:i.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRoleUsers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "roleId" when calling getAuthorizationRoleUsers';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}/users","GET",{roleId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRoles(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/roles","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,name:e.name,permission:this.apiClient.buildCollectionParam(e.permission,"multi"),defaultRoleId:this.apiClient.buildCollectionParam(e.defaultRoleId,"multi"),userCount:e.userCount,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRolesSettings(){return this.apiClient.callApi("/api/v2/authorization/roles/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSettings(){return this.apiClient.callApi("/api/v2/authorization/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubject(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getAuthorizationSubject';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}","GET",{subjectId:e},{includeDuplicates:i.includeDuplicates},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubjectsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/subjects/me","GET",{},{includeDuplicates:e.includeDuplicates},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubjectsRolecounts(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/subjects/rolecounts","GET",{},{id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoles(e){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getUserRoles';return this.apiClient.callApi("/api/v2/users/{subjectId}/roles","GET",{subjectId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchAuthorizationRole(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling patchAuthorizationRole';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","PATCH",{roleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchAuthorizationSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchAuthorizationSettings';return this.apiClient.callApi("/api/v2/authorization/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisionObject(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling postAuthorizationDivisionObject';if(void 0===i||null===i)throw'Missing the required parameter "objectType" when calling postAuthorizationDivisionObject';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postAuthorizationDivisionObject';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/objects/{objectType}","POST",{divisionId:e,objectType:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisionRestore(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling postAuthorizationDivisionRestore';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/restore","POST",{divisionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuthorizationDivisions';return this.apiClient.callApi("/api/v2/authorization/divisions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationRole(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "roleId" when calling postAuthorizationRole';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","POST",{roleId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationRoleComparedefaultRightRoleId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "leftRoleId" when calling postAuthorizationRoleComparedefaultRightRoleId';if(void 0===i||null===i)throw'Missing the required parameter "rightRoleId" when calling postAuthorizationRoleComparedefaultRightRoleId';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postAuthorizationRoleComparedefaultRightRoleId';return this.apiClient.callApi("/api/v2/authorization/roles/{leftRoleId}/comparedefault/{rightRoleId}","POST",{leftRoleId:e,rightRoleId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationRoles(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuthorizationRoles';return this.apiClient.callApi("/api/v2/authorization/roles","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationRolesDefault(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/roles/default","POST",{},{force:e.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkadd(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkadd';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkadd';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkadd","POST",{subjectId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkremove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkremove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkremove';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkremove","POST",{subjectId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkreplace(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkreplace';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkreplace';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkreplace","POST",{subjectId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectDivisionRole(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectDivisionRole';if(void 0===i||null===i)throw'Missing the required parameter "divisionId" when calling postAuthorizationSubjectDivisionRole';if(void 0===t||null===t)throw'Missing the required parameter "roleId" when calling postAuthorizationSubjectDivisionRole';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}","POST",{subjectId:e,divisionId:i,roleId:t},{subjectType:n.subjectType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationDivision(e,i){if(void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling putAuthorizationDivision';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","PUT",{divisionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRole(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling putAuthorizationRole';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","PUT",{roleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRoleUsersAdd(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling putAuthorizationRoleUsersAdd';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationRoleUsersAdd';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}/users/add","PUT",{roleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRoleUsersRemove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling putAuthorizationRoleUsersRemove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationRoleUsersRemove';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}/users/remove","PUT",{roleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRolesDefault(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putAuthorizationRolesDefault';return this.apiClient.callApi("/api/v2/authorization/roles/default","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRolesSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putAuthorizationRolesSettings';return this.apiClient.callApi("/api/v2/authorization/roles/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling putUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoles';return this.apiClient.callApi("/api/v2/users/{subjectId}/roles","PUT",{subjectId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class f{constructor(e){this.apiClient=e||d.instance}getBillingReportsBillableusage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "startDate" when calling getBillingReportsBillableusage';if(void 0===i||null===i)throw'Missing the required parameter "endDate" when calling getBillingReportsBillableusage';return this.apiClient.callApi("/api/v2/billing/reports/billableusage","GET",{},{startDate:e,endDate:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getBillingTrusteebillingoverviewTrustorOrgId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getBillingTrusteebillingoverviewTrustorOrgId';return this.apiClient.callApi("/api/v2/billing/trusteebillingoverview/{trustorOrgId}","GET",{trustorOrgId:e},{billingPeriodIndex:i.billingPeriodIndex},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class A{constructor(e){this.apiClient=e||d.instance}getCarrierservicesIntegrationsEmergencylocationsMe(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneNumber" when calling getCarrierservicesIntegrationsEmergencylocationsMe';return this.apiClient.callApi("/api/v2/carrierservices/integrations/emergencylocations/me","GET",{},{phoneNumber:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postCarrierservicesIntegrationsEmergencylocationsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/carrierservices/integrations/emergencylocations/me","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class b{constructor(e){this.apiClient=e||d.instance}deleteChatsRoomMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling deleteChatsRoomMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling deleteChatsRoomMessage';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/{messageId}","DELETE",{roomJid:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteChatsRoomMessagesPin(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling deleteChatsRoomMessagesPin';if(void 0===i||null===i)throw'Missing the required parameter "pinnedMessageId" when calling deleteChatsRoomMessagesPin';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/pins/{pinnedMessageId}","DELETE",{roomJid:e,pinnedMessageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteChatsRoomParticipant(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling deleteChatsRoomParticipant';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling deleteChatsRoomParticipant';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/participants/{userId}","DELETE",{roomJid:e,userId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteChatsUserMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteChatsUserMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling deleteChatsUserMessage';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/{messageId}","DELETE",{userId:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteChatsUserMessagesPin(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteChatsUserMessagesPin';if(void 0===i||null===i)throw'Missing the required parameter "pinnedMessageId" when calling deleteChatsUserMessagesPin';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/pins/{pinnedMessageId}","DELETE",{userId:e,pinnedMessageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsMessage(e){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling getChatsMessage';return this.apiClient.callApi("/api/v2/chats/messages/{messageId}","GET",{messageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoom(e){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoom';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}","GET",{roomJid:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoomMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoomMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageIds" when calling getChatsRoomMessage';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/{messageIds}","GET",{roomJid:e,messageIds:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoomMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoomMessages';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages","GET",{roomJid:e},{limit:i.limit,before:i.before,after:i.after},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoomParticipant(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoomParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantJid" when calling getChatsRoomParticipant';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/participants/{participantJid}","GET",{roomJid:e,participantJid:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoomParticipants(e){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoomParticipants';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/participants","GET",{roomJid:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsSettings(){return this.apiClient.callApi("/api/v2/chats/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsThreadMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "threadId" when calling getChatsThreadMessages';return this.apiClient.callApi("/api/v2/chats/threads/{threadId}/messages","GET",{threadId:e},{limit:i.limit,before:i.before,after:i.after},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getChatsUser';return this.apiClient.callApi("/api/v2/chats/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUserMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getChatsUserMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageIds" when calling getChatsUserMessage';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/{messageIds}","GET",{userId:e,messageIds:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUserMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getChatsUserMessages';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages","GET",{userId:e},{limit:i.limit,before:i.before,after:i.after},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUserSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getChatsUserSettings';return this.apiClient.callApi("/api/v2/chats/users/{userId}/settings","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUsersMeSettings(){return this.apiClient.callApi("/api/v2/chats/users/me/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsRoom(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling patchChatsRoom';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchChatsRoom';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}","PATCH",{roomJid:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsRoomMessage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling patchChatsRoomMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling patchChatsRoomMessage';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchChatsRoomMessage';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/{messageId}","PATCH",{roomJid:e,messageId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchChatsSettings';return this.apiClient.callApi("/api/v2/chats/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsUserMessage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchChatsUserMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling patchChatsUserMessage';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchChatsUserMessage';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/{messageId}","PATCH",{userId:e,messageId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsUserSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchChatsUserSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchChatsUserSettings';return this.apiClient.callApi("/api/v2/chats/users/{userId}/settings","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsUsersMeSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchChatsUsersMeSettings';return this.apiClient.callApi("/api/v2/chats/users/me/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsRoomMessages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling postChatsRoomMessages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postChatsRoomMessages';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages","POST",{roomJid:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsRoomMessagesPins(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling postChatsRoomMessagesPins';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postChatsRoomMessagesPins';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/pins","POST",{roomJid:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsRoomParticipant(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling postChatsRoomParticipant';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling postChatsRoomParticipant';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/participants/{userId}","POST",{roomJid:e,userId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsRooms(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postChatsRooms';return this.apiClient.callApi("/api/v2/chats/rooms","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsUserMessages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postChatsUserMessages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postChatsUserMessages';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsUserMessagesPins(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postChatsUserMessagesPins';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postChatsUserMessagesPins';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/pins","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putChatsMessageReactions(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling putChatsMessageReactions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putChatsMessageReactions';return this.apiClient.callApi("/api/v2/chats/messages/{messageId}/reactions","PUT",{messageId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putChatsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putChatsSettings';return this.apiClient.callApi("/api/v2/chats/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class j{constructor(e){this.apiClient=e||d.instance}deleteCoachingAppointment(e){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling deleteCoachingAppointment';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}","DELETE",{appointmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteCoachingAppointmentAnnotation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling deleteCoachingAppointmentAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "annotationId" when calling deleteCoachingAppointmentAnnotation';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}","DELETE",{appointmentId:e,annotationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointment(e){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling getCoachingAppointment';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}","GET",{appointmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointmentAnnotation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling getCoachingAppointmentAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "annotationId" when calling getCoachingAppointmentAnnotation';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}","GET",{appointmentId:e,annotationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointmentAnnotations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling getCoachingAppointmentAnnotations';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations","GET",{appointmentId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointmentStatuses(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling getCoachingAppointmentStatuses';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/statuses","GET",{appointmentId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userIds" when calling getCoachingAppointments';return this.apiClient.callApi("/api/v2/coaching/appointments","GET",{},{userIds:this.apiClient.buildCollectionParam(e,"multi"),interval:i.interval,pageNumber:i.pageNumber,pageSize:i.pageSize,statuses:this.apiClient.buildCollectionParam(i.statuses,"multi"),facilitatorIds:this.apiClient.buildCollectionParam(i.facilitatorIds,"multi"),sortOrder:i.sortOrder,relationships:this.apiClient.buildCollectionParam(i.relationships,"multi"),completionInterval:i.completionInterval,overdue:i.overdue,intervalCondition:i.intervalCondition},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointmentsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/coaching/appointments/me","GET",{},{interval:e.interval,pageNumber:e.pageNumber,pageSize:e.pageSize,statuses:this.apiClient.buildCollectionParam(e.statuses,"multi"),facilitatorIds:this.apiClient.buildCollectionParam(e.facilitatorIds,"multi"),sortOrder:e.sortOrder,relationships:this.apiClient.buildCollectionParam(e.relationships,"multi"),completionInterval:e.completionInterval,overdue:e.overdue,intervalCondition:e.intervalCondition},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingNotification(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "notificationId" when calling getCoachingNotification';return this.apiClient.callApi("/api/v2/coaching/notifications/{notificationId}","GET",{notificationId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingNotifications(e){return e=e||{},this.apiClient.callApi("/api/v2/coaching/notifications","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchCoachingAppointment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling patchCoachingAppointment';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchCoachingAppointment';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}","PATCH",{appointmentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchCoachingAppointmentAnnotation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling patchCoachingAppointmentAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "annotationId" when calling patchCoachingAppointmentAnnotation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchCoachingAppointmentAnnotation';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}","PATCH",{appointmentId:e,annotationId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchCoachingAppointmentStatus(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling patchCoachingAppointmentStatus';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchCoachingAppointmentStatus';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/status","PATCH",{appointmentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchCoachingNotification(e,i){if(void 0===e||null===e)throw'Missing the required parameter "notificationId" when calling patchCoachingNotification';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchCoachingNotification';return this.apiClient.callApi("/api/v2/coaching/notifications/{notificationId}","PATCH",{notificationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingAppointmentAnnotations(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling postCoachingAppointmentAnnotations';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postCoachingAppointmentAnnotations';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations","POST",{appointmentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingAppointmentConversations(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling postCoachingAppointmentConversations';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postCoachingAppointmentConversations';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/conversations","POST",{appointmentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingAppointments(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postCoachingAppointments';return this.apiClient.callApi("/api/v2/coaching/appointments","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingAppointmentsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postCoachingAppointmentsAggregatesQuery';return this.apiClient.callApi("/api/v2/coaching/appointments/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingScheduleslotsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postCoachingScheduleslotsQuery';return this.apiClient.callApi("/api/v2/coaching/scheduleslots/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class P{constructor(e){this.apiClient=e||d.instance}deleteContentmanagementDocument(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling deleteContentmanagementDocument';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}","DELETE",{documentId:e},{override:i.override},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementShare(e){if(void 0===e||null===e)throw'Missing the required parameter "shareId" when calling deleteContentmanagementShare';return this.apiClient.callApi("/api/v2/contentmanagement/shares/{shareId}","DELETE",{shareId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementStatusStatusId(e){if(void 0===e||null===e)throw'Missing the required parameter "statusId" when calling deleteContentmanagementStatusStatusId';return this.apiClient.callApi("/api/v2/contentmanagement/status/{statusId}","DELETE",{statusId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementWorkspace(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling deleteContentmanagementWorkspace';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}","DELETE",{workspaceId:e},{moveChildrenToWorkspaceId:i.moveChildrenToWorkspaceId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementWorkspaceMember(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling deleteContentmanagementWorkspaceMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling deleteContentmanagementWorkspaceMember';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}","DELETE",{workspaceId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementWorkspaceTagvalue(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling deleteContentmanagementWorkspaceTagvalue';if(void 0===i||null===i)throw'Missing the required parameter "tagId" when calling deleteContentmanagementWorkspaceTagvalue';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}","DELETE",{workspaceId:e,tagId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementDocument(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getContentmanagementDocument';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}","GET",{documentId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementDocumentContent(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getContentmanagementDocumentContent';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}/content","GET",{documentId:e},{disposition:i.disposition,contentType:i.contentType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementDocuments';return this.apiClient.callApi("/api/v2/contentmanagement/documents","GET",{},{workspaceId:e,name:i.name,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queryPhrase" when calling getContentmanagementQuery';return this.apiClient.callApi("/api/v2/contentmanagement/query","GET",{},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder,queryPhrase:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementSecurityprofile(e){if(void 0===e||null===e)throw'Missing the required parameter "securityProfileId" when calling getContentmanagementSecurityprofile';return this.apiClient.callApi("/api/v2/contentmanagement/securityprofiles/{securityProfileId}","GET",{securityProfileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementSecurityprofiles(){return this.apiClient.callApi("/api/v2/contentmanagement/securityprofiles","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementShare(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "shareId" when calling getContentmanagementShare';return this.apiClient.callApi("/api/v2/contentmanagement/shares/{shareId}","GET",{shareId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementSharedSharedId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sharedId" when calling getContentmanagementSharedSharedId';return this.apiClient.callApi("/api/v2/contentmanagement/shared/{sharedId}","GET",{sharedId:e},{redirect:i.redirect,disposition:i.disposition,contentType:i.contentType,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementShares(e){return e=e||{},this.apiClient.callApi("/api/v2/contentmanagement/shares","GET",{},{entityId:e.entityId,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementStatus(e){return e=e||{},this.apiClient.callApi("/api/v2/contentmanagement/status","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementStatusStatusId(e){if(void 0===e||null===e)throw'Missing the required parameter "statusId" when calling getContentmanagementStatusStatusId';return this.apiClient.callApi("/api/v2/contentmanagement/status/{statusId}","GET",{statusId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementUsage(){return this.apiClient.callApi("/api/v2/contentmanagement/usage","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspace(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspace';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}","GET",{workspaceId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceDocuments';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/documents","GET",{workspaceId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceMember(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling getContentmanagementWorkspaceMember';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}","GET",{workspaceId:e,memberId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceMembers';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/members","GET",{workspaceId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceTagvalue(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceTagvalue';if(void 0===i||null===i)throw'Missing the required parameter "tagId" when calling getContentmanagementWorkspaceTagvalue';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}","GET",{workspaceId:e,tagId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceTagvalues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceTagvalues';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues","GET",{workspaceId:e},{value:i.value,pageSize:i.pageSize,pageNumber:i.pageNumber,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaces(e){return e=e||{},this.apiClient.callApi("/api/v2/contentmanagement/workspaces","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,access:this.apiClient.buildCollectionParam(e.access,"multi"),expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementDocument(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling postContentmanagementDocument';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postContentmanagementDocument';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}","POST",{documentId:e},{expand:t.expand,override:t.override},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementDocumentContent(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling postContentmanagementDocumentContent';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postContentmanagementDocumentContent';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}/content","POST",{documentId:e},{override:t.override},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postContentmanagementDocuments';return this.apiClient.callApi("/api/v2/contentmanagement/documents","POST",{},{copySource:i.copySource,moveSource:i.moveSource,override:i.override},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postContentmanagementQuery';return this.apiClient.callApi("/api/v2/contentmanagement/query","POST",{},{expand:i.expand},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementShares(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postContentmanagementShares';return this.apiClient.callApi("/api/v2/contentmanagement/shares","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementWorkspaceTagvalues(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling postContentmanagementWorkspaceTagvalues';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postContentmanagementWorkspaceTagvalues';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues","POST",{workspaceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementWorkspaceTagvaluesQuery(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling postContentmanagementWorkspaceTagvaluesQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postContentmanagementWorkspaceTagvaluesQuery';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/query","POST",{workspaceId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementWorkspaces(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postContentmanagementWorkspaces';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putContentmanagementWorkspace(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling putContentmanagementWorkspace';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putContentmanagementWorkspace';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}","PUT",{workspaceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putContentmanagementWorkspaceMember(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling putContentmanagementWorkspaceMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling putContentmanagementWorkspaceMember';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putContentmanagementWorkspaceMember';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}","PUT",{workspaceId:e,memberId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putContentmanagementWorkspaceTagvalue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling putContentmanagementWorkspaceTagvalue';if(void 0===i||null===i)throw'Missing the required parameter "tagId" when calling putContentmanagementWorkspaceTagvalue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putContentmanagementWorkspaceTagvalue';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}","PUT",{workspaceId:e,tagId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class y{constructor(e){this.apiClient=e||d.instance}deleteAnalyticsConversationsDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteAnalyticsConversationsDetailsJob';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationParticipantCode(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationParticipantCode';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling deleteConversationParticipantCode';if(void 0===t||null===t)throw'Missing the required parameter "addCommunicationCode" when calling deleteConversationParticipantCode';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/codes/{addCommunicationCode}","DELETE",{conversationId:e,participantId:i,addCommunicationCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationParticipantFlaggedreason(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationParticipantFlaggedreason';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling deleteConversationParticipantFlaggedreason';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/flaggedreason","DELETE",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsCallParticipantConsult(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationsCallParticipantConsult';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling deleteConversationsCallParticipantConsult';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult","DELETE",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsEmailMessagesDraftAttachment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationsEmailMessagesDraftAttachment';if(void 0===i||null===i)throw'Missing the required parameter "attachmentId" when calling deleteConversationsEmailMessagesDraftAttachment';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft/attachments/{attachmentId}","DELETE",{conversationId:e,attachmentId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagesCachedmediaCachedMediaItemId(e){if(void 0===e||null===e)throw'Missing the required parameter "cachedMediaItemId" when calling deleteConversationsMessagesCachedmediaCachedMediaItemId';return this.apiClient.callApi("/api/v2/conversations/messages/cachedmedia/{cachedMediaItemId}","DELETE",{cachedMediaItemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingIntegrationsFacebookIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteConversationsMessagingIntegrationsFacebookIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingIntegrationsInstagramIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteConversationsMessagingIntegrationsInstagramIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingIntegrationsOpenIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteConversationsMessagingIntegrationsOpenIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingIntegrationsWhatsappIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteConversationsMessagingIntegrationsWhatsappIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling deleteConversationsMessagingSetting';return this.apiClient.callApi("/api/v2/conversations/messaging/settings/{messageSettingId}","DELETE",{messageSettingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingSettingsDefault(){return this.apiClient.callApi("/api/v2/conversations/messaging/settings/default","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingSupportedcontentSupportedContentId(e){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling deleteConversationsMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/{supportedContentId}","DELETE",{supportedContentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationDetails(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getAnalyticsConversationDetails';return this.apiClient.callApi("/api/v2/analytics/conversations/{conversationId}/details","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetails(e){return e=e||{},this.apiClient.callApi("/api/v2/analytics/conversations/details","GET",{},{id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsDetailsJob';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsDetailsJobResults';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJobsAvailability(){return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/availability","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversation(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversation';return this.apiClient.callApi("/api/v2/conversations/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationParticipantSecureivrsession(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationParticipantSecureivrsession';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationParticipantSecureivrsession';if(void 0===t||null===t)throw'Missing the required parameter "secureSessionId" when calling getConversationParticipantSecureivrsession';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions/{secureSessionId}","GET",{conversationId:e,participantId:i,secureSessionId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationParticipantSecureivrsessions(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationParticipantSecureivrsessions';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationParticipantSecureivrsessions';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationSecureattributes(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationSecureattributes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/secureattributes","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationSuggestion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationSuggestion';if(void 0===i||null===i)throw'Missing the required parameter "suggestionId" when calling getConversationSuggestion';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/suggestions/{suggestionId}","GET",{conversationId:e,suggestionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationSuggestions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationSuggestions';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/suggestions","GET",{conversationId:e},{before:i.before,after:i.after,pageSize:i.pageSize,type:i.type,state:i.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationSummaries(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationSummaries';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/summaries","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversations(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations","GET",{},{communicationType:e.communicationType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCall(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCall';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsCallParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallback(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallback';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallbackParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallbackParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallbackParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsCallbackParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallbackParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallbackParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallbackParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallbackParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallbackParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallbackParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallbacks(){return this.apiClient.callApi("/api/v2/conversations/callbacks","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCalls(){return this.apiClient.callApi("/api/v2/conversations/calls","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallsHistory(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/calls/history","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,interval:e.interval,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallsMaximumconferenceparties(){return this.apiClient.callApi("/api/v2/conversations/calls/maximumconferenceparties","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChat(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChat';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling getConversationsChatMessage';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/messages/{messageId}","GET",{conversationId:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatMessages';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/messages","GET",{conversationId:e},{after:i.after,before:i.before,sortOrder:i.sortOrder,maxResults:i.maxResults},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsChatParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsChatParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsChatParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsChatParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChats(){return this.apiClient.callApi("/api/v2/conversations/chats","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesession(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCobrowsesession';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesessionParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCobrowsesessionParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCobrowsesessionParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsCobrowsesessionParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesessionParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCobrowsesessionParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCobrowsesessionParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesessionParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCobrowsesessionParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCobrowsesessionParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesessions(){return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmail(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmail';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling getConversationsEmailMessage';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/{messageId}","GET",{conversationId:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailMessages(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailMessages';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailMessagesDraft(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailMessagesDraft';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsEmailParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsEmailParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsEmailParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsEmailParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailSettings';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/settings","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmails(){return this.apiClient.callApi("/api/v2/conversations/emails","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsKeyconfiguration(e){if(void 0===e||null===e)throw'Missing the required parameter "keyconfigurationsId" when calling getConversationsKeyconfiguration';return this.apiClient.callApi("/api/v2/conversations/keyconfigurations/{keyconfigurationsId}","GET",{keyconfigurationsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsKeyconfigurations(){return this.apiClient.callApi("/api/v2/conversations/keyconfigurations","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessage(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessage';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageCommunicationMessagesMediaMediaId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageCommunicationMessagesMediaMediaId';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling getConversationsMessageCommunicationMessagesMediaMediaId';if(void 0===t||null===t)throw'Missing the required parameter "mediaId" when calling getConversationsMessageCommunicationMessagesMediaMediaId';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media/{mediaId}","GET",{conversationId:e,communicationId:i,mediaId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageDetails(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "messageId" when calling getConversationsMessageDetails';return this.apiClient.callApi("/api/v2/conversations/messages/{messageId}/details","GET",{messageId:e},{useNormalizedMessage:i.useNormalizedMessage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageMessage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling getConversationsMessageMessage';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/messages/{messageId}","GET",{conversationId:e,messageId:i},{useNormalizedMessage:t.useNormalizedMessage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsMessageParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsMessageParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsMessageParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsMessageParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessages(){return this.apiClient.callApi("/api/v2/conversations/messages","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagesCachedmedia(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messages/cachedmedia","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,url:e.url},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagesCachedmediaCachedMediaItemId(e){if(void 0===e||null===e)throw'Missing the required parameter "cachedMediaItemId" when calling getConversationsMessagesCachedmediaCachedMediaItemId';return this.apiClient.callApi("/api/v2/conversations/messages/cachedmedia/{cachedMediaItemId}","GET",{cachedMediaItemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingFacebookApp(){return this.apiClient.callApi("/api/v2/conversations/messaging/facebook/app","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingFacebookPermissions(){return this.apiClient.callApi("/api/v2/conversations/messaging/facebook/permissions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrations(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsFacebook(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsFacebookIntegrationId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getConversationsMessagingIntegrationsFacebookIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook/{integrationId}","GET",{integrationId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsInstagram(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsInstagramIntegrationId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getConversationsMessagingIntegrationsInstagramIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram/{integrationId}","GET",{integrationId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsOpen(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsOpenIntegrationId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getConversationsMessagingIntegrationsOpenIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open/{integrationId}","GET",{integrationId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsWhatsapp(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsWhatsappIntegrationId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getConversationsMessagingIntegrationsWhatsappIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/{integrationId}","GET",{integrationId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling getConversationsMessagingSetting';return this.apiClient.callApi("/api/v2/conversations/messaging/settings/{messageSettingId}","GET",{messageSettingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/settings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSettingsDefault(){return this.apiClient.callApi("/api/v2/conversations/messaging/settings/default","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSupportedcontent(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSupportedcontentDefault(){return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/default","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSupportedcontentSupportedContentId(e){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling getConversationsMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/{supportedContentId}","GET",{supportedContentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingThreadingtimeline(){return this.apiClient.callApi("/api/v2/conversations/messaging/threadingtimeline","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsScreenshareParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsScreenshareParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsScreenshareParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsScreenshareParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/screenshares/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsSettings(){return this.apiClient.callApi("/api/v2/conversations/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsSocialParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsSocialParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsSocialParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsSocialParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/socials/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsVideoDetails(e){if(void 0===e||null===e)throw'Missing the required parameter "conferenceId" when calling getConversationsVideoDetails';return this.apiClient.callApi("/api/v2/conversations/videos/{conferenceId}/details","GET",{conferenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsVideoParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsVideoParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsVideoParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsVideoParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/videos/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsVideosMeeting(e){if(void 0===e||null===e)throw'Missing the required parameter "meetingId" when calling getConversationsVideosMeeting';return this.apiClient.callApi("/api/v2/conversations/videos/meetings/{meetingId}","GET",{meetingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationParticipant';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationSecureattributes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationSecureattributes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationSecureattributes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/secureattributes","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationUtilizationlabel(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationUtilizationlabel';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationUtilizationlabel';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/utilizationlabel","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsAftercallworkConversationIdParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsAftercallworkConversationIdParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsAftercallworkConversationIdParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsAftercallworkConversationIdParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsAftercallworkConversationIdParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/aftercallwork/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCall(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCall';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsCall';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallParticipant';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsCallParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsCallParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallParticipantConsult(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallParticipantConsult';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallParticipantConsult';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallParticipantConsult';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallback(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallback';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsCallback';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallbackParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallbackParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallbackParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallbackParticipant';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallbackParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallbackParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallbackParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallbackParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallbackParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallbackParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallbackParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsCallbackParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsCallbackParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallbacks(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchConversationsCallbacks';return this.apiClient.callApi("/api/v2/conversations/callbacks","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsChat(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsChat';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsChat';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsChatParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsChatParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsChatParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsChatParticipant';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsChatParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsChatParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsChatParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsChatParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsChatParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsChatParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsChatParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsChatParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsChatParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCobrowsesession(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCobrowsesession';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsCobrowsesession';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCobrowsesessionParticipant(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCobrowsesessionParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCobrowsesessionParticipant';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCobrowsesessionParticipantAttributes(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCobrowsesessionParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCobrowsesessionParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCobrowsesessionParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCobrowsesessionParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCobrowsesessionParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsCobrowsesessionParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsCobrowsesessionParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmail(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmail';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsEmail';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailMessagesDraft(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailMessagesDraft';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft","PATCH",{conversationId:e},{autoFill:i.autoFill,discard:i.discard},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsEmailParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsEmailParticipant';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsEmailParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsEmailParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsEmailParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsEmailParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsEmailParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailParticipantParkingstate(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailParticipantParkingstate';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsEmailParticipantParkingstate';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsEmailParticipantParkingstate';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/parkingstate","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsMessage';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessage';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessageParticipant(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsMessageParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsMessageParticipant';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessageParticipantAttributes(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsMessageParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsMessageParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessageParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsMessageParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsMessageParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsMessageParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsMessageParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsFacebookIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsFacebookIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsFacebookIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsInstagramIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsInstagramIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsInstagramIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsOpenIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsOpenIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsOpenIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsWhatsappIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsWhatsappIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsWhatsappIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingSetting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling patchConversationsMessagingSetting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingSetting';return this.apiClient.callApi("/api/v2/conversations/messaging/settings/{messageSettingId}","PATCH",{messageSettingId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingSupportedcontentSupportedContentId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling patchConversationsMessagingSupportedcontentSupportedContentId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/{supportedContentId}","PATCH",{supportedContentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchConversationsSettings';return this.apiClient.callApi("/api/v2/conversations/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationDetailsProperties(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postAnalyticsConversationDetailsProperties';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAnalyticsConversationDetailsProperties';return this.apiClient.callApi("/api/v2/analytics/conversations/{conversationId}/details/properties","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsDetailsJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsDetailsJobs';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsDetailsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsDetailsQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/details/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationAssign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationAssign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationAssign';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/assign","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationBarge(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationBarge';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/barge","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationCobrowse(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationCobrowse';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/cobrowse","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationDisconnect(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationDisconnect';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/disconnect","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantCallbacks(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantCallbacks';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantCallbacks';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/callbacks","POST",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantDigits(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantDigits';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantDigits';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/digits","POST",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantReplaceAgent(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantReplaceAgent';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantReplaceAgent';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationParticipantReplaceAgent';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/replace/agent","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantReplaceExternal(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantReplaceExternal';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantReplaceExternal';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationParticipantReplaceExternal';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/replace/external","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantReplaceQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantReplaceQueue';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantReplaceQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationParticipantReplaceQueue';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/replace/queue","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantSecureivrsessions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantSecureivrsessions';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantSecureivrsessions';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions","POST",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationSuggestionEngagement(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationSuggestionEngagement';if(void 0===i||null===i)throw'Missing the required parameter "suggestionId" when calling postConversationSuggestionEngagement';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationSuggestionEngagement';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/suggestions/{suggestionId}/engagement","POST",{conversationId:e,suggestionId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationSuggestionsFeedback(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationSuggestionsFeedback';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationSuggestionsFeedback';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/suggestions/feedback","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationSummaryFeedback(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationSummaryFeedback';if(void 0===i||null===i)throw'Missing the required parameter "summaryId" when calling postConversationSummaryFeedback';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/summaries/{summaryId}/feedback","POST",{conversationId:e,summaryId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCall(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCall';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsCall';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantBarge(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantBarge';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantBarge';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/barge","POST",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantCoach(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantCoach';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantCoach';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/coach","POST",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsCallParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantConsult(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantConsult';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantConsult';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantConsult';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantConsultAgent(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantConsultAgent';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantConsultAgent';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantConsultAgent';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/agent","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantConsultExternal(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantConsultExternal';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantConsultExternal';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantConsultExternal';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/external","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantConsultQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantConsultQueue';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantConsultQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantConsultQueue';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/queue","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantMonitor(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantMonitor';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantMonitor';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/monitor","POST",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipants(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipants';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsCallParticipants';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbackParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallbackParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallbackParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsCallbackParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbackParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallbackParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallbackParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallbackParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbacks(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsCallbacks';return this.apiClient.callApi("/api/v2/conversations/callbacks","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbacksBulkDisconnect(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsCallbacksBulkDisconnect';return this.apiClient.callApi("/api/v2/conversations/callbacks/bulk/disconnect","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbacksBulkUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsCallbacksBulkUpdate';return this.apiClient.callApi("/api/v2/conversations/callbacks/bulk/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCalls(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsCalls';return this.apiClient.callApi("/api/v2/conversations/calls","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChatCommunicationMessages(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsChatCommunicationMessages';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsChatCommunicationMessages';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsChatCommunicationMessages';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/communications/{communicationId}/messages","POST",{conversationId:e,communicationId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChatCommunicationTyping(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsChatCommunicationTyping';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsChatCommunicationTyping';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/communications/{communicationId}/typing","POST",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChatParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsChatParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsChatParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsChatParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChatParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsChatParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsChatParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsChatParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChats(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsChats';return this.apiClient.callApi("/api/v2/conversations/chats","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCobrowsesessionParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCobrowsesessionParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCobrowsesessionParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsCobrowsesessionParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCobrowsesessionParticipantReplace(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCobrowsesessionParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCobrowsesessionParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailInboundmessages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailInboundmessages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsEmailInboundmessages';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/inboundmessages","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailMessages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailMessages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsEmailMessages';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailMessagesDraftAttachmentsCopy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailMessagesDraftAttachmentsCopy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsEmailMessagesDraftAttachmentsCopy';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft/attachments/copy","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsEmailParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsEmailParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsEmailParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsEmailParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailReconnect(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailReconnect';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/reconnect","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmails(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsEmails';return this.apiClient.callApi("/api/v2/conversations/emails","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailsAgentless(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsEmailsAgentless';return this.apiClient.callApi("/api/v2/conversations/emails/agentless","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsFaxes(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsFaxes';return this.apiClient.callApi("/api/v2/conversations/faxes","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsKeyconfigurations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsKeyconfigurations';return this.apiClient.callApi("/api/v2/conversations/keyconfigurations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsKeyconfigurationsValidate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsKeyconfigurationsValidate';return this.apiClient.callApi("/api/v2/conversations/keyconfigurations/validate","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageCommunicationMessages(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageCommunicationMessages';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsMessageCommunicationMessages';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsMessageCommunicationMessages';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages","POST",{conversationId:e,communicationId:i},{useNormalizedMessage:n.useNormalizedMessage},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageCommunicationMessagesMedia(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageCommunicationMessagesMedia';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsMessageCommunicationMessagesMedia';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media","POST",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageCommunicationTyping(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageCommunicationTyping';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsMessageCommunicationTyping';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsMessageCommunicationTyping';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/typing","POST",{conversationId:e,communicationId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageInboundOpenEvent(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling postConversationsMessageInboundOpenEvent';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsMessageInboundOpenEvent';return this.apiClient.callApi("/api/v2/conversations/messages/{integrationId}/inbound/open/event","POST",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageInboundOpenMessage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling postConversationsMessageInboundOpenMessage';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsMessageInboundOpenMessage';return this.apiClient.callApi("/api/v2/conversations/messages/{integrationId}/inbound/open/message","POST",{integrationId:e},{prefetchConversationId:t.prefetchConversationId},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageInboundOpenReceipt(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling postConversationsMessageInboundOpenReceipt';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsMessageInboundOpenReceipt';return this.apiClient.callApi("/api/v2/conversations/messages/{integrationId}/inbound/open/receipt","POST",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageMessagesBulk(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageMessagesBulk';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/messages/bulk","POST",{conversationId:e},{useNormalizedMessage:i.useNormalizedMessage},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsMessageParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsMessageParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageParticipantMonitor(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageParticipantMonitor';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsMessageParticipantMonitor';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/monitor","POST",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsMessageParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsMessageParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessages(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessages';return this.apiClient.callApi("/api/v2/conversations/messages","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagesAgentless(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagesAgentless';return this.apiClient.callApi("/api/v2/conversations/messages/agentless","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagesInboundOpen(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagesInboundOpen';return this.apiClient.callApi("/api/v2/conversations/messages/inbound/open","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsFacebook(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsFacebook';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsInstagram(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsInstagram';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsOpen(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsOpen';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsWhatsapp(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsWhatsapp';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsWhatsappEmbeddedsignup(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsWhatsappEmbeddedsignup';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingSettings';return this.apiClient.callApi("/api/v2/conversations/messaging/settings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingSupportedcontent(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingSupportedcontent';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsParticipantsAttributesSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsParticipantsAttributesSearch';return this.apiClient.callApi("/api/v2/conversations/participants/attributes/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsScreenshareParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsScreenshareParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsScreenshareParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsScreenshareParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/screenshares/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsSocialParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsSocialParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsSocialParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsSocialParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/socials/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsVideoParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsVideoParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsVideoParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsVideoParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/videos/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsVideosMeetings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsVideosMeetings';return this.apiClient.callApi("/api/v2/conversations/videos/meetings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationParticipantFlaggedreason(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationParticipantFlaggedreason';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling putConversationParticipantFlaggedreason';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/flaggedreason","PUT",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationSecureattributes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationSecureattributes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationSecureattributes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/secureattributes","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationTags(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationTags';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationTags';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/tags","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsCallParticipantCommunicationUuidata(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsCallParticipantCommunicationUuidata';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling putConversationsCallParticipantCommunicationUuidata';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling putConversationsCallParticipantCommunicationUuidata';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling putConversationsCallParticipantCommunicationUuidata';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/uuidata","PUT",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsCallRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsCallRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsCallRecordingstate';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsCallbackRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsCallbackRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsCallbackRecordingstate';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsChatRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsChatRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsChatRecordingstate';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsCobrowsesessionRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsCobrowsesessionRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsCobrowsesessionRecordingstate';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsEmailMessagesDraft(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsEmailMessagesDraft';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsEmailMessagesDraft';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsEmailRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsEmailRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsEmailRecordingstate';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsKeyconfiguration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "keyconfigurationsId" when calling putConversationsKeyconfiguration';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsKeyconfiguration';return this.apiClient.callApi("/api/v2/conversations/keyconfigurations/{keyconfigurationsId}","PUT",{keyconfigurationsId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsMessageRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsMessageRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsMessageRecordingstate';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsMessagingSettingsDefault(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putConversationsMessagingSettingsDefault';return this.apiClient.callApi("/api/v2/conversations/messaging/settings/default","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsMessagingSupportedcontentDefault(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putConversationsMessagingSupportedcontentDefault';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/default","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsMessagingThreadingtimeline(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putConversationsMessagingThreadingtimeline';return this.apiClient.callApi("/api/v2/conversations/messaging/threadingtimeline","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsScreenshareRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsScreenshareRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsScreenshareRecordingstate';return this.apiClient.callApi("/api/v2/conversations/screenshares/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsSocialRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsSocialRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsSocialRecordingstate';return this.apiClient.callApi("/api/v2/conversations/socials/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsVideoRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsVideoRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsVideoRecordingstate';return this.apiClient.callApi("/api/v2/conversations/videos/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class O{constructor(e){this.apiClient=e||d.instance}getDataextensionsCoretype(e){if(void 0===e||null===e)throw'Missing the required parameter "coretypeName" when calling getDataextensionsCoretype';return this.apiClient.callApi("/api/v2/dataextensions/coretypes/{coretypeName}","GET",{coretypeName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDataextensionsCoretypes(){return this.apiClient.callApi("/api/v2/dataextensions/coretypes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDataextensionsLimits(){return this.apiClient.callApi("/api/v2/dataextensions/limits","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class M{constructor(e){this.apiClient=e||d.instance}getDownload(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "downloadId" when calling getDownload';return this.apiClient.callApi("/api/v2/downloads/{downloadId}","GET",{downloadId:e},{contentDisposition:i.contentDisposition,issueRedirect:i.issueRedirect,redirectToAuth:i.redirectToAuth},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class T{constructor(e){this.apiClient=e||d.instance}getEmailsSettings(){return this.apiClient.callApi("/api/v2/emails/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchEmailsSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/emails/settings","PATCH",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class q{constructor(e){this.apiClient=e||d.instance}deleteEmployeeengagementCelebration(e){if(void 0===e||null===e)throw'Missing the required parameter "celebrationId" when calling deleteEmployeeengagementCelebration';return this.apiClient.callApi("/api/v2/employeeengagement/celebrations/{celebrationId}","DELETE",{celebrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmployeeengagementCelebrations(e){return e=e||{},this.apiClient.callApi("/api/v2/employeeengagement/celebrations","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmployeeengagementRecognition(e){if(void 0===e||null===e)throw'Missing the required parameter "recognitionId" when calling getEmployeeengagementRecognition';return this.apiClient.callApi("/api/v2/employeeengagement/recognitions/{recognitionId}","GET",{recognitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchEmployeeengagementCelebration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "celebrationId" when calling patchEmployeeengagementCelebration';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchEmployeeengagementCelebration';return this.apiClient.callApi("/api/v2/employeeengagement/celebrations/{celebrationId}","PATCH",{celebrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postEmployeeengagementRecognitions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postEmployeeengagementRecognitions';return this.apiClient.callApi("/api/v2/employeeengagement/recognitions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class k{constructor(e){this.apiClient=e||d.instance}postEventsConversations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postEventsConversations';return this.apiClient.callApi("/api/v2/events/conversations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postEventsUsersPresence(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postEventsUsersPresence';return this.apiClient.callApi("/api/v2/events/users/presence","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postEventsUsersRoutingstatus(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postEventsUsersRoutingstatus';return this.apiClient.callApi("/api/v2/events/users/routingstatus","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class S{constructor(e){this.apiClient=e||d.instance}deleteExternalcontactsContact(e){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling deleteExternalcontactsContact';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}","DELETE",{contactId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsContactNote(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling deleteExternalcontactsContactNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling deleteExternalcontactsContactNote';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}","DELETE",{contactId:e,noteId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsContactsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling deleteExternalcontactsContactsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}","DELETE",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsExternalsource(e){if(void 0===e||null===e)throw'Missing the required parameter "externalSourceId" when calling deleteExternalcontactsExternalsource';return this.apiClient.callApi("/api/v2/externalcontacts/externalsources/{externalSourceId}","DELETE",{externalSourceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsOrganization(e){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling deleteExternalcontactsOrganization';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}","DELETE",{externalOrganizationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsOrganizationNote(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling deleteExternalcontactsOrganizationNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling deleteExternalcontactsOrganizationNote';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}","DELETE",{externalOrganizationId:e,noteId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsOrganizationTrustor(e){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling deleteExternalcontactsOrganizationTrustor';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor","DELETE",{externalOrganizationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsRelationship(e){if(void 0===e||null===e)throw'Missing the required parameter "relationshipId" when calling deleteExternalcontactsRelationship';return this.apiClient.callApi("/api/v2/externalcontacts/relationships/{relationshipId}","DELETE",{relationshipId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContact(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContact';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}","GET",{contactId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactIdentifiers(e){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactIdentifiers';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/identifiers","GET",{contactId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactJourneySessions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactJourneySessions';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/journey/sessions","GET",{contactId:e},{pageSize:i.pageSize,after:i.after,includeMerged:i.includeMerged},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactNote(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling getExternalcontactsContactNote';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}","GET",{contactId:e,noteId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactNotes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactNotes';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes","GET",{contactId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactUnresolved(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactUnresolved';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/unresolved","GET",{contactId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContacts(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/contacts","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,q:e.q,sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsContactsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactsSchemaVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsContactsSchemaVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getExternalcontactsContactsSchemaVersion';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}/versions/{versionId}","GET",{schemaId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactsSchemaVersions(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsContactsSchemaVersions';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}/versions","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactsSchemas(){return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsExternalsource(e){if(void 0===e||null===e)throw'Missing the required parameter "externalSourceId" when calling getExternalcontactsExternalsource';return this.apiClient.callApi("/api/v2/externalcontacts/externalsources/{externalSourceId}","GET",{externalSourceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsExternalsources(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/externalsources","GET",{},{cursor:e.cursor,limit:e.limit,name:e.name,active:e.active},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganization(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganization';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}","GET",{externalOrganizationId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),includeTrustors:i.includeTrustors},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationContacts(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganizationContacts';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/contacts","GET",{externalOrganizationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,q:i.q,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationNote(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganizationNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling getExternalcontactsOrganizationNote';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}","GET",{externalOrganizationId:e,noteId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationNotes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganizationNotes';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes","GET",{externalOrganizationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationRelationships(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganizationRelationships';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/relationships","GET",{externalOrganizationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizations(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/organizations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,q:e.q,trustorId:this.apiClient.buildCollectionParam(e.trustorId,"multi"),sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),includeTrustors:e.includeTrustors},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsOrganizationsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationsSchemaVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsOrganizationsSchemaVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getExternalcontactsOrganizationsSchemaVersion';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas/{schemaId}/versions/{versionId}","GET",{schemaId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationsSchemaVersions(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsOrganizationsSchemaVersions';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas/{schemaId}/versions","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationsSchemas(){return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsRelationship(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "relationshipId" when calling getExternalcontactsRelationship';return this.apiClient.callApi("/api/v2/externalcontacts/relationships/{relationshipId}","GET",{relationshipId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsReversewhitepageslookup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "lookupVal" when calling getExternalcontactsReversewhitepageslookup';return this.apiClient.callApi("/api/v2/externalcontacts/reversewhitepageslookup","GET",{},{lookupVal:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsScanContacts(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/scan/contacts","GET",{},{limit:e.limit,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsScanNotes(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/scan/notes","GET",{},{limit:e.limit,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsScanOrganizations(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/scan/organizations","GET",{},{limit:e.limit,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsScanRelationships(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/scan/relationships","GET",{},{limit:e.limit,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchExternalcontactsContactIdentifiers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling patchExternalcontactsContactIdentifiers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchExternalcontactsContactIdentifiers';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/identifiers","PATCH",{contactId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContacts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContacts';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContactsAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContactsAdd';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContactsRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContactsRemove';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContactsUnresolved(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContactsUnresolved';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts/unresolved","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContactsUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContactsUpdate';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkNotes(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkNotes';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/notes","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkNotesAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkNotesAdd';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/notes/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkNotesRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkNotesRemove';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/notes/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkNotesUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkNotesUpdate';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/notes/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkOrganizations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkOrganizations';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/organizations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkOrganizationsAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkOrganizationsAdd';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/organizations/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkOrganizationsRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkOrganizationsRemove';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/organizations/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkOrganizationsUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkOrganizationsUpdate';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/organizations/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkRelationships(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkRelationships';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/relationships","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkRelationshipsAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkRelationshipsAdd';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/relationships/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkRelationshipsRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkRelationshipsRemove';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/relationships/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkRelationshipsUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkRelationshipsUpdate';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/relationships/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsContactNotes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling postExternalcontactsContactNotes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postExternalcontactsContactNotes';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes","POST",{contactId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsContactPromotion(e){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling postExternalcontactsContactPromotion';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/promotion","POST",{contactId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsContacts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsContacts';return this.apiClient.callApi("/api/v2/externalcontacts/contacts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsContactsSchemas(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsContactsSchemas';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsExternalsources(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsExternalsources';return this.apiClient.callApi("/api/v2/externalcontacts/externalsources","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsIdentifierlookup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "identifier" when calling postExternalcontactsIdentifierlookup';return this.apiClient.callApi("/api/v2/externalcontacts/identifierlookup","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsMergeContacts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsMergeContacts';return this.apiClient.callApi("/api/v2/externalcontacts/merge/contacts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsOrganizationNotes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling postExternalcontactsOrganizationNotes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postExternalcontactsOrganizationNotes';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes","POST",{externalOrganizationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsOrganizations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsOrganizations';return this.apiClient.callApi("/api/v2/externalcontacts/organizations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsOrganizationsSchemas(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsOrganizationsSchemas';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsRelationships(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsRelationships';return this.apiClient.callApi("/api/v2/externalcontacts/relationships","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsContact(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling putExternalcontactsContact';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsContact';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}","PUT",{contactId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsContactNote(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling putExternalcontactsContactNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling putExternalcontactsContactNote';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putExternalcontactsContactNote';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}","PUT",{contactId:e,noteId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsContactsSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling putExternalcontactsContactsSchema';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsContactsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}","PUT",{schemaId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsConversation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putExternalcontactsConversation';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsConversation';return this.apiClient.callApi("/api/v2/externalcontacts/conversations/{conversationId}","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsExternalsource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalSourceId" when calling putExternalcontactsExternalsource';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsExternalsource';return this.apiClient.callApi("/api/v2/externalcontacts/externalsources/{externalSourceId}","PUT",{externalSourceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsOrganization(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling putExternalcontactsOrganization';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsOrganization';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}","PUT",{externalOrganizationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsOrganizationNote(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling putExternalcontactsOrganizationNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling putExternalcontactsOrganizationNote';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putExternalcontactsOrganizationNote';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}","PUT",{externalOrganizationId:e,noteId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsOrganizationTrustorTrustorId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling putExternalcontactsOrganizationTrustorTrustorId';if(void 0===i||null===i)throw'Missing the required parameter "trustorId" when calling putExternalcontactsOrganizationTrustorTrustorId';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor/{trustorId}","PUT",{externalOrganizationId:e,trustorId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsOrganizationsSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling putExternalcontactsOrganizationsSchema';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsOrganizationsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas/{schemaId}","PUT",{schemaId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsRelationship(e,i){if(void 0===e||null===e)throw'Missing the required parameter "relationshipId" when calling putExternalcontactsRelationship';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsRelationship';return this.apiClient.callApi("/api/v2/externalcontacts/relationships/{relationshipId}","PUT",{relationshipId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class E{constructor(e){this.apiClient=e||d.instance}deleteFaxDocument(e){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling deleteFaxDocument';return this.apiClient.callApi("/api/v2/fax/documents/{documentId}","DELETE",{documentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxDocument(e){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getFaxDocument';return this.apiClient.callApi("/api/v2/fax/documents/{documentId}","GET",{documentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxDocumentContent(e){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getFaxDocumentContent';return this.apiClient.callApi("/api/v2/fax/documents/{documentId}/content","GET",{documentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxDocuments(e){return e=e||{},this.apiClient.callApi("/api/v2/fax/documents","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxSettings(){return this.apiClient.callApi("/api/v2/fax/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxSummary(){return this.apiClient.callApi("/api/v2/fax/summary","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putFaxDocument(e,i){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling putFaxDocument';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putFaxDocument';return this.apiClient.callApi("/api/v2/fax/documents/{documentId}","PUT",{documentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putFaxSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/fax/settings","PUT",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class G{constructor(e){this.apiClient=e||d.instance}getAnalyticsFlowsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/flows/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/flows/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class U{constructor(e){this.apiClient=e||d.instance}deleteEmployeeperformanceExternalmetricsDefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "metricId" when calling deleteEmployeeperformanceExternalmetricsDefinition';return this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions/{metricId}","DELETE",{metricId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmployeeperformanceExternalmetricsDefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "metricId" when calling getEmployeeperformanceExternalmetricsDefinition';return this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions/{metricId}","GET",{metricId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmployeeperformanceExternalmetricsDefinitions(e){return e=e||{},this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsights(e,i,t,n,a,o){if(o=o||{},void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsights';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsights';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsights';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsights';if(void 0===a||null===a)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsights';return this.apiClient.callApi("/api/v2/gamification/insights","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,primaryPeriodStartWorkday:a,pageSize:o.pageSize,pageNumber:o.pageNumber,sortKey:o.sortKey,sortMetricId:o.sortMetricId,sortOrder:o.sortOrder,userIds:o.userIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsDetails(e,i,t,n,a){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsDetails';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsDetails';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsDetails';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsDetails';if(void 0===a||null===a)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsDetails';return this.apiClient.callApi("/api/v2/gamification/insights/details","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,primaryPeriodStartWorkday:a},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsGroupsTrends(e,i,t,n,a,o,r){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsGroupsTrends';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsGroupsTrends';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsGroupsTrends';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsGroupsTrends';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodEndWorkday" when calling getGamificationInsightsGroupsTrends';if(void 0===o||null===o)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsGroupsTrends';if(void 0===r||null===r)throw'Missing the required parameter "primaryPeriodEndWorkday" when calling getGamificationInsightsGroupsTrends';return this.apiClient.callApi("/api/v2/gamification/insights/groups/trends","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,comparativePeriodEndWorkday:a,primaryPeriodStartWorkday:o,primaryPeriodEndWorkday:r},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsGroupsTrendsAll(e,i,t,n,a,o,r){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodEndWorkday" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===o||null===o)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===r||null===r)throw'Missing the required parameter "primaryPeriodEndWorkday" when calling getGamificationInsightsGroupsTrendsAll';return this.apiClient.callApi("/api/v2/gamification/insights/groups/trends/all","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,comparativePeriodEndWorkday:a,primaryPeriodStartWorkday:o,primaryPeriodEndWorkday:r},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsMembers(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsMembers';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsMembers';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsMembers';if(void 0===n||null===n)throw'Missing the required parameter "startWorkday" when calling getGamificationInsightsMembers';return this.apiClient.callApi("/api/v2/gamification/insights/members","GET",{},{filterType:e,filterId:i,granularity:t,startWorkday:n},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsTrends(e,i,t,n,a,o,r){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsTrends';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsTrends';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsTrends';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsTrends';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodEndWorkday" when calling getGamificationInsightsTrends';if(void 0===o||null===o)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsTrends';if(void 0===r||null===r)throw'Missing the required parameter "primaryPeriodEndWorkday" when calling getGamificationInsightsTrends';return this.apiClient.callApi("/api/v2/gamification/insights/trends","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,comparativePeriodEndWorkday:a,primaryPeriodStartWorkday:o,primaryPeriodEndWorkday:r},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsUserDetails(e,i,t,n,a,o){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationInsightsUserDetails';if(void 0===i||null===i)throw'Missing the required parameter "filterType" when calling getGamificationInsightsUserDetails';if(void 0===t||null===t)throw'Missing the required parameter "filterId" when calling getGamificationInsightsUserDetails';if(void 0===n||null===n)throw'Missing the required parameter "granularity" when calling getGamificationInsightsUserDetails';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsUserDetails';if(void 0===o||null===o)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsUserDetails';return this.apiClient.callApi("/api/v2/gamification/insights/users/{userId}/details","GET",{userId:e},{filterType:i,filterId:t,granularity:n,comparativePeriodStartWorkday:a,primaryPeriodStartWorkday:o},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsUserTrends(e,i,t,n,a,o,r,l){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationInsightsUserTrends';if(void 0===i||null===i)throw'Missing the required parameter "filterType" when calling getGamificationInsightsUserTrends';if(void 0===t||null===t)throw'Missing the required parameter "filterId" when calling getGamificationInsightsUserTrends';if(void 0===n||null===n)throw'Missing the required parameter "granularity" when calling getGamificationInsightsUserTrends';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsUserTrends';if(void 0===o||null===o)throw'Missing the required parameter "comparativePeriodEndWorkday" when calling getGamificationInsightsUserTrends';if(void 0===r||null===r)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsUserTrends';if(void 0===l||null===l)throw'Missing the required parameter "primaryPeriodEndWorkday" when calling getGamificationInsightsUserTrends';return this.apiClient.callApi("/api/v2/gamification/insights/users/{userId}/trends","GET",{userId:e},{filterType:i,filterId:t,granularity:n,comparativePeriodStartWorkday:a,comparativePeriodEndWorkday:o,primaryPeriodStartWorkday:r,primaryPeriodEndWorkday:l},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationLeaderboard(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "startWorkday" when calling getGamificationLeaderboard';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationLeaderboard';return this.apiClient.callApi("/api/v2/gamification/leaderboard","GET",{},{startWorkday:e,endWorkday:i,metricId:t.metricId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationLeaderboardAll(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationLeaderboardAll';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationLeaderboardAll';if(void 0===t||null===t)throw'Missing the required parameter "startWorkday" when calling getGamificationLeaderboardAll';if(void 0===n||null===n)throw'Missing the required parameter "endWorkday" when calling getGamificationLeaderboardAll';return this.apiClient.callApi("/api/v2/gamification/leaderboard/all","GET",{},{filterType:e,filterId:i,startWorkday:t,endWorkday:n,metricId:a.metricId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationLeaderboardAllBestpoints(e,i){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationLeaderboardAllBestpoints';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationLeaderboardAllBestpoints';return this.apiClient.callApi("/api/v2/gamification/leaderboard/all/bestpoints","GET",{},{filterType:e,filterId:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationLeaderboardBestpoints(){return this.apiClient.callApi("/api/v2/gamification/leaderboard/bestpoints","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationMetricdefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "metricDefinitionId" when calling getGamificationMetricdefinition';return this.apiClient.callApi("/api/v2/gamification/metricdefinitions/{metricDefinitionId}","GET",{metricDefinitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationMetricdefinitions(){return this.apiClient.callApi("/api/v2/gamification/metricdefinitions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfile(e){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfile';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}","GET",{profileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfileMembers(e){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfileMembers';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/members","GET",{profileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfileMetric(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfileMetric';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling getGamificationProfileMetric';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics/{metricId}","GET",{profileId:e,metricId:i},{workday:t.workday},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfileMetrics(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfileMetrics';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics","GET",{profileId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),workday:i.workday,metricIds:i.metricIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfileMetricsObjectivedetails(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfileMetricsObjectivedetails';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics/objectivedetails","GET",{profileId:e},{workday:i.workday},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfiles(){return this.apiClient.callApi("/api/v2/gamification/profiles","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfilesUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationProfilesUser';return this.apiClient.callApi("/api/v2/gamification/profiles/users/{userId}","GET",{userId:e},{workday:i.workday},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfilesUsersMe(e){return e=e||{},this.apiClient.callApi("/api/v2/gamification/profiles/users/me","GET",{},{workday:e.workday},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecards(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workday" when calling getGamificationScorecards';return this.apiClient.callApi("/api/v2/gamification/scorecards","GET",{},{workday:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsAttendance(e,i){if(void 0===e||null===e)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsAttendance';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsAttendance';return this.apiClient.callApi("/api/v2/gamification/scorecards/attendance","GET",{},{startWorkday:e,endWorkday:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsBestpoints(){return this.apiClient.callApi("/api/v2/gamification/scorecards/bestpoints","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsPointsAlltime(e){if(void 0===e||null===e)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsPointsAlltime';return this.apiClient.callApi("/api/v2/gamification/scorecards/points/alltime","GET",{},{endWorkday:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsPointsAverage(e){if(void 0===e||null===e)throw'Missing the required parameter "workday" when calling getGamificationScorecardsPointsAverage';return this.apiClient.callApi("/api/v2/gamification/scorecards/points/average","GET",{},{workday:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsPointsTrends(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsPointsTrends';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsPointsTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/points/trends","GET",{},{startWorkday:e,endWorkday:i,dayOfWeek:t.dayOfWeek},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsProfileMetricUserValuesTrends(e,i,t,n,a,o){if(o=o||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationScorecardsProfileMetricUserValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling getGamificationScorecardsProfileMetricUserValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "userId" when calling getGamificationScorecardsProfileMetricUserValuesTrends';if(void 0===n||null===n)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsProfileMetricUserValuesTrends';if(void 0===a||null===a)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsProfileMetricUserValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/users/{userId}/values/trends","GET",{profileId:e,metricId:i,userId:t},{startWorkday:n,endWorkday:a,referenceWorkday:o.referenceWorkday,timeZone:o.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsProfileMetricUsersValuesTrends(e,i,t,n,a,o){if(o=o||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "filterType" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';if(void 0===n||null===n)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';if(void 0===a||null===a)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/users/values/trends","GET",{profileId:e,metricId:i},{filterType:t,filterId:o.filterId,startWorkday:n,endWorkday:a,referenceWorkday:o.referenceWorkday,timeZone:o.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsProfileMetricValuesTrends(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationScorecardsProfileMetricValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling getGamificationScorecardsProfileMetricValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsProfileMetricValuesTrends';if(void 0===n||null===n)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsProfileMetricValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/values/trends","GET",{profileId:e,metricId:i},{filterType:a.filterType,startWorkday:t,endWorkday:n,referenceWorkday:a.referenceWorkday,timeZone:a.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUser(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUser';if(void 0===i||null===i)throw'Missing the required parameter "workday" when calling getGamificationScorecardsUser';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}","GET",{userId:e},{workday:i,expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserAttendance(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserAttendance';if(void 0===i||null===i)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsUserAttendance';if(void 0===t||null===t)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUserAttendance';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/attendance","GET",{userId:e},{startWorkday:i,endWorkday:t},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserBestpoints(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserBestpoints';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/bestpoints","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserPointsAlltime(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserPointsAlltime';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUserPointsAlltime';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/points/alltime","GET",{userId:e},{endWorkday:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserPointsTrends(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserPointsTrends';if(void 0===i||null===i)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsUserPointsTrends';if(void 0===t||null===t)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUserPointsTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/points/trends","GET",{userId:e},{startWorkday:i,endWorkday:t,dayOfWeek:n.dayOfWeek},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserValuesTrends(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsUserValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUserValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/values/trends","GET",{userId:e},{startWorkday:i,endWorkday:t,timeZone:n.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUsersPointsAverage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationScorecardsUsersPointsAverage';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationScorecardsUsersPointsAverage';if(void 0===t||null===t)throw'Missing the required parameter "workday" when calling getGamificationScorecardsUsersPointsAverage';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/points/average","GET",{},{filterType:e,filterId:i,workday:t},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUsersValuesAverage(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationScorecardsUsersValuesAverage';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationScorecardsUsersValuesAverage';if(void 0===t||null===t)throw'Missing the required parameter "workday" when calling getGamificationScorecardsUsersValuesAverage';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/values/average","GET",{},{filterType:e,filterId:i,workday:t,timeZone:n.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUsersValuesTrends(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationScorecardsUsersValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationScorecardsUsersValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsUsersValuesTrends';if(void 0===n||null===n)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUsersValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/values/trends","GET",{},{filterType:e,filterId:i,startWorkday:t,endWorkday:n,timeZone:a.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsValuesAverage(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workday" when calling getGamificationScorecardsValuesAverage';return this.apiClient.callApi("/api/v2/gamification/scorecards/values/average","GET",{},{workday:e,timeZone:i.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsValuesTrends(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/values/trends","GET",{},{filterType:t.filterType,referenceWorkday:t.referenceWorkday,startWorkday:e,endWorkday:i,timeZone:t.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationStatus(){return this.apiClient.callApi("/api/v2/gamification/status","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "templateId" when calling getGamificationTemplate';return this.apiClient.callApi("/api/v2/gamification/templates/{templateId}","GET",{templateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationTemplates(){return this.apiClient.callApi("/api/v2/gamification/templates","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchEmployeeperformanceExternalmetricsDefinition(e,i){if(void 0===e||null===e)throw'Missing the required parameter "metricId" when calling patchEmployeeperformanceExternalmetricsDefinition';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchEmployeeperformanceExternalmetricsDefinition';return this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions/{metricId}","PATCH",{metricId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postEmployeeperformanceExternalmetricsData(e){return e=e||{},this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/data","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postEmployeeperformanceExternalmetricsDefinitions(e){return e=e||{},this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileActivate(e){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileActivate';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/activate","POST",{profileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileDeactivate(e){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileDeactivate';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/deactivate","POST",{profileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGamificationProfileMembers';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/members","POST",{profileId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileMembersValidate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileMembersValidate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGamificationProfileMembersValidate';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/members/validate","POST",{profileId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileMetricLink(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "sourceProfileId" when calling postGamificationProfileMetricLink';if(void 0===i||null===i)throw'Missing the required parameter "sourceMetricId" when calling postGamificationProfileMetricLink';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postGamificationProfileMetricLink';return this.apiClient.callApi("/api/v2/gamification/profiles/{sourceProfileId}/metrics/{sourceMetricId}/link","POST",{sourceProfileId:e,sourceMetricId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileMetrics(e,i){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileMetrics';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGamificationProfileMetrics';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics","POST",{profileId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfiles(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postGamificationProfiles';return this.apiClient.callApi("/api/v2/gamification/profiles","POST",{},{copyMetrics:i.copyMetrics},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfilesUserQuery(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postGamificationProfilesUserQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGamificationProfilesUserQuery';return this.apiClient.callApi("/api/v2/gamification/profiles/users/{userId}/query","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfilesUsersMeQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGamificationProfilesUsersMeQuery';return this.apiClient.callApi("/api/v2/gamification/profiles/users/me/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putGamificationProfile(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling putGamificationProfile';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}","PUT",{profileId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putGamificationProfileMetric(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling putGamificationProfileMetric';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling putGamificationProfileMetric';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putGamificationProfileMetric';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics/{metricId}","PUT",{profileId:e,metricId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putGamificationStatus(e){if(void 0===e||null===e)throw'Missing the required parameter "status" when calling putGamificationStatus';return this.apiClient.callApi("/api/v2/gamification/status","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class D{constructor(e){this.apiClient=e||d.instance}getGdprRequest(e){if(void 0===e||null===e)throw'Missing the required parameter "requestId" when calling getGdprRequest';return this.apiClient.callApi("/api/v2/gdpr/requests/{requestId}","GET",{requestId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGdprRequests(e){return e=e||{},this.apiClient.callApi("/api/v2/gdpr/requests","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGdprSubjects(e,i){if(void 0===e||null===e)throw'Missing the required parameter "searchType" when calling getGdprSubjects';if(void 0===i||null===i)throw'Missing the required parameter "searchValue" when calling getGdprSubjects';return this.apiClient.callApi("/api/v2/gdpr/subjects","GET",{},{searchType:e,searchValue:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGdprRequests(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postGdprRequests';return this.apiClient.callApi("/api/v2/gdpr/requests","POST",{},{deleteConfirmed:i.deleteConfirmed},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class W{constructor(e){this.apiClient=e||d.instance}getGeolocationsSettings(){return this.apiClient.callApi("/api/v2/geolocations/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserGeolocation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserGeolocation';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling getUserGeolocation';return this.apiClient.callApi("/api/v2/users/{userId}/geolocations/{clientId}","GET",{userId:e,clientId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchGeolocationsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchGeolocationsSettings';return this.apiClient.callApi("/api/v2/geolocations/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserGeolocation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserGeolocation';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling patchUserGeolocation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserGeolocation';return this.apiClient.callApi("/api/v2/users/{userId}/geolocations/{clientId}","PATCH",{userId:e,clientId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class R{constructor(e){this.apiClient=e||d.instance}deleteGreeting(e){if(void 0===e||null===e)throw'Missing the required parameter "greetingId" when calling deleteGreeting';return this.apiClient.callApi("/api/v2/greetings/{greetingId}","DELETE",{greetingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGreeting(e){if(void 0===e||null===e)throw'Missing the required parameter "greetingId" when calling getGreeting';return this.apiClient.callApi("/api/v2/greetings/{greetingId}","GET",{greetingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGreetingMedia(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "greetingId" when calling getGreetingMedia';return this.apiClient.callApi("/api/v2/greetings/{greetingId}/media","GET",{greetingId:e},{formatId:i.formatId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGreetings(e){return e=e||{},this.apiClient.callApi("/api/v2/greetings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGreetingsDefaults(){return this.apiClient.callApi("/api/v2/greetings/defaults","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupGreetings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupGreetings';return this.apiClient.callApi("/api/v2/groups/{groupId}/greetings","GET",{groupId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupGreetingsDefaults(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupGreetingsDefaults';return this.apiClient.callApi("/api/v2/groups/{groupId}/greetings/defaults","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserGreetings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserGreetings';return this.apiClient.callApi("/api/v2/users/{userId}/greetings","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserGreetingsDefaults(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserGreetingsDefaults';return this.apiClient.callApi("/api/v2/users/{userId}/greetings/defaults","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGreetings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGreetings';return this.apiClient.callApi("/api/v2/greetings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupGreetings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling postGroupGreetings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGroupGreetings';return this.apiClient.callApi("/api/v2/groups/{groupId}/greetings","POST",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserGreetings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserGreetings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserGreetings';return this.apiClient.callApi("/api/v2/users/{userId}/greetings","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putGreeting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "greetingId" when calling putGreeting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putGreeting';return this.apiClient.callApi("/api/v2/greetings/{greetingId}","PUT",{greetingId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putGreetingsDefaults(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putGreetingsDefaults';return this.apiClient.callApi("/api/v2/greetings/defaults","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putGroupGreetingsDefaults(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putGroupGreetingsDefaults';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putGroupGreetingsDefaults';return this.apiClient.callApi("/api/v2/groups/{groupId}/greetings/defaults","PUT",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserGreetingsDefaults(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserGreetingsDefaults';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserGreetingsDefaults';return this.apiClient.callApi("/api/v2/users/{userId}/greetings/defaults","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class x{constructor(e){this.apiClient=e||d.instance}deleteGroup(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling deleteGroup';return this.apiClient.callApi("/api/v2/groups/{groupId}","DELETE",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteGroupDynamicsettings(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling deleteGroupDynamicsettings';return this.apiClient.callApi("/api/v2/groups/{groupId}/dynamicsettings","DELETE",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteGroupMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling deleteGroupMembers';if(void 0===i||null===i)throw'Missing the required parameter "ids" when calling deleteGroupMembers';return this.apiClient.callApi("/api/v2/groups/{groupId}/members","DELETE",{groupId:e},{ids:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFieldconfig(e){if(void 0===e||null===e)throw'Missing the required parameter "type" when calling getFieldconfig';return this.apiClient.callApi("/api/v2/fieldconfig","GET",{},{type:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroup(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroup';return this.apiClient.callApi("/api/v2/groups/{groupId}","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupDynamicsettings(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupDynamicsettings';return this.apiClient.callApi("/api/v2/groups/{groupId}/dynamicsettings","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupIndividuals(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupIndividuals';return this.apiClient.callApi("/api/v2/groups/{groupId}/individuals","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupMembers';return this.apiClient.callApi("/api/v2/groups/{groupId}/members","GET",{groupId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupProfile(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupProfile';return this.apiClient.callApi("/api/v2/groups/{groupId}/profile","GET",{groupId:e},{fields:i.fields},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroups(e){return e=e||{},this.apiClient.callApi("/api/v2/groups","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),jabberId:this.apiClient.buildCollectionParam(e.jabberId,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getGroupsSearch';return this.apiClient.callApi("/api/v2/groups/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProfilesGroups(e){return e=e||{},this.apiClient.callApi("/api/v2/profiles/groups","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),jabberId:this.apiClient.buildCollectionParam(e.jabberId,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling postGroupMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGroupMembers';return this.apiClient.callApi("/api/v2/groups/{groupId}/members","POST",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGroups';return this.apiClient.callApi("/api/v2/groups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupsDynamicsettingsPreview(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGroupsDynamicsettingsPreview';return this.apiClient.callApi("/api/v2/groups/dynamicsettings/preview","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGroupsSearch';return this.apiClient.callApi("/api/v2/groups/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putGroup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putGroup';return this.apiClient.callApi("/api/v2/groups/{groupId}","PUT",{groupId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putGroupDynamicsettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putGroupDynamicsettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putGroupDynamicsettings';return this.apiClient.callApi("/api/v2/groups/{groupId}/dynamicsettings","PUT",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class z{constructor(e){this.apiClient=e||d.instance}deleteIdentityprovider(e){if(void 0===e||null===e)throw'Missing the required parameter "providerId" when calling deleteIdentityprovider';return this.apiClient.callApi("/api/v2/identityproviders/{providerId}","DELETE",{providerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersAdfs(){return this.apiClient.callApi("/api/v2/identityproviders/adfs","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersCic(){return this.apiClient.callApi("/api/v2/identityproviders/cic","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersGeneric(){return this.apiClient.callApi("/api/v2/identityproviders/generic","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersGsuite(){return this.apiClient.callApi("/api/v2/identityproviders/gsuite","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersIdentitynow(){return this.apiClient.callApi("/api/v2/identityproviders/identitynow","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersOkta(){return this.apiClient.callApi("/api/v2/identityproviders/okta","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersOnelogin(){return this.apiClient.callApi("/api/v2/identityproviders/onelogin","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersPing(){return this.apiClient.callApi("/api/v2/identityproviders/ping","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersPurecloud(){return this.apiClient.callApi("/api/v2/identityproviders/purecloud","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersPureengage(){return this.apiClient.callApi("/api/v2/identityproviders/pureengage","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersSalesforce(){return this.apiClient.callApi("/api/v2/identityproviders/salesforce","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovider(e){if(void 0===e||null===e)throw'Missing the required parameter "providerId" when calling getIdentityprovider';return this.apiClient.callApi("/api/v2/identityproviders/{providerId}","GET",{providerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityproviders(){return this.apiClient.callApi("/api/v2/identityproviders","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersAdfs(){return this.apiClient.callApi("/api/v2/identityproviders/adfs","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersCic(){return this.apiClient.callApi("/api/v2/identityproviders/cic","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersGeneric(){return this.apiClient.callApi("/api/v2/identityproviders/generic","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersGsuite(){return this.apiClient.callApi("/api/v2/identityproviders/gsuite","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersIdentitynow(){return this.apiClient.callApi("/api/v2/identityproviders/identitynow","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersOkta(){return this.apiClient.callApi("/api/v2/identityproviders/okta","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersOnelogin(){return this.apiClient.callApi("/api/v2/identityproviders/onelogin","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersPing(){return this.apiClient.callApi("/api/v2/identityproviders/ping","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersPurecloud(){return this.apiClient.callApi("/api/v2/identityproviders/purecloud","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersPureengage(){return this.apiClient.callApi("/api/v2/identityproviders/pureengage","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersSalesforce(){return this.apiClient.callApi("/api/v2/identityproviders/salesforce","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postIdentityproviders(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postIdentityproviders';return this.apiClient.callApi("/api/v2/identityproviders","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovider(e,i){if(void 0===e||null===e)throw'Missing the required parameter "providerId" when calling putIdentityprovider';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putIdentityprovider';return this.apiClient.callApi("/api/v2/identityproviders/{providerId}","PUT",{providerId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersAdfs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersAdfs';return this.apiClient.callApi("/api/v2/identityproviders/adfs","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersCic(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersCic';return this.apiClient.callApi("/api/v2/identityproviders/cic","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersGeneric(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersGeneric';return this.apiClient.callApi("/api/v2/identityproviders/generic","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersGsuite(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersGsuite';return this.apiClient.callApi("/api/v2/identityproviders/gsuite","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersIdentitynow(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersIdentitynow';return this.apiClient.callApi("/api/v2/identityproviders/identitynow","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersOkta(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersOkta';return this.apiClient.callApi("/api/v2/identityproviders/okta","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersOnelogin(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersOnelogin';return this.apiClient.callApi("/api/v2/identityproviders/onelogin","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersPing(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersPing';return this.apiClient.callApi("/api/v2/identityproviders/ping","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersPurecloud(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersPurecloud';return this.apiClient.callApi("/api/v2/identityproviders/purecloud","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersPureengage(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersPureengage';return this.apiClient.callApi("/api/v2/identityproviders/pureengage","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersSalesforce(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersSalesforce';return this.apiClient.callApi("/api/v2/identityproviders/salesforce","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class B{constructor(e){this.apiClient=e||d.instance}getInfrastructureascodeAccelerator(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "acceleratorId" when calling getInfrastructureascodeAccelerator';return this.apiClient.callApi("/api/v2/infrastructureascode/accelerators/{acceleratorId}","GET",{acceleratorId:e},{preferredLanguage:i.preferredLanguage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getInfrastructureascodeAccelerators(e){return e=e||{},this.apiClient.callApi("/api/v2/infrastructureascode/accelerators","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,description:e.description,origin:e.origin,type:e.type,classification:e.classification,tags:e.tags},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getInfrastructureascodeJob(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getInfrastructureascodeJob';return this.apiClient.callApi("/api/v2/infrastructureascode/jobs/{jobId}","GET",{jobId:e},{details:i.details},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getInfrastructureascodeJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/infrastructureascode/jobs","GET",{},{maxResults:e.maxResults,includeErrors:e.includeErrors,sortBy:e.sortBy,sortOrder:e.sortOrder,acceleratorId:e.acceleratorId,submittedBy:e.submittedBy,status:e.status},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postInfrastructureascodeJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postInfrastructureascodeJobs';return this.apiClient.callApi("/api/v2/infrastructureascode/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class L{constructor(e){this.apiClient=e||d.instance}deleteIntegration(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteIntegration';return this.apiClient.callApi("/api/v2/integrations/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIntegrationsAction(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling deleteIntegrationsAction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}","DELETE",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIntegrationsActionDraft(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling deleteIntegrationsActionDraft';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft","DELETE",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIntegrationsCredential(e){if(void 0===e||null===e)throw'Missing the required parameter "credentialId" when calling deleteIntegrationsCredential';return this.apiClient.callApi("/api/v2/integrations/credentials/{credentialId}","DELETE",{credentialId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegration(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegration';return this.apiClient.callApi("/api/v2/integrations/{integrationId}","GET",{integrationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),nextPage:i.nextPage,previousPage:i.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationConfigCurrent(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationConfigCurrent';return this.apiClient.callApi("/api/v2/integrations/{integrationId}/config/current","GET",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrations(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsAction(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsAction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}","GET",{actionId:e},{expand:i.expand,includeConfig:i.includeConfig},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionDraft(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraft';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft","GET",{actionId:e},{expand:i.expand,includeConfig:i.includeConfig},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionDraftFunction(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraftFunction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/function","GET",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionDraftSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraftSchema';if(void 0===i||null===i)throw'Missing the required parameter "fileName" when calling getIntegrationsActionDraftSchema';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/schemas/{fileName}","GET",{actionId:e,fileName:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionDraftTemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraftTemplate';if(void 0===i||null===i)throw'Missing the required parameter "fileName" when calling getIntegrationsActionDraftTemplate';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/templates/{fileName}","GET",{actionId:e,fileName:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["text/plain"])}getIntegrationsActionDraftValidation(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraftValidation';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/validation","GET",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionFunction(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionFunction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/function","GET",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionSchema';if(void 0===i||null===i)throw'Missing the required parameter "fileName" when calling getIntegrationsActionSchema';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/schemas/{fileName}","GET",{actionId:e,fileName:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionTemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionTemplate';if(void 0===i||null===i)throw'Missing the required parameter "fileName" when calling getIntegrationsActionTemplate';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/templates/{fileName}","GET",{actionId:e,fileName:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["text/plain"])}getIntegrationsActions(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/actions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,nextPage:e.nextPage,previousPage:e.previousPage,sortBy:e.sortBy,sortOrder:e.sortOrder,category:e.category,name:e.name,ids:e.ids,secure:e.secure,includeAuthActions:e.includeAuthActions},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsCategories(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/actions/categories","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,nextPage:e.nextPage,previousPage:e.previousPage,sortBy:e.sortBy,sortOrder:e.sortOrder,secure:e.secure},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsCertificates(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/actions/certificates","GET",{},{status:e.status,type:e.type},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsCertificatesTruststore(){return this.apiClient.callApi("/api/v2/integrations/actions/certificates/truststore","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsDrafts(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/actions/drafts","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,nextPage:e.nextPage,previousPage:e.previousPage,sortBy:e.sortBy,sortOrder:e.sortOrder,category:e.category,name:e.name,ids:e.ids,secure:e.secure,includeAuthActions:e.includeAuthActions},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsFunctionsRuntimes(){return this.apiClient.callApi("/api/v2/integrations/actions/functions/runtimes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsBotconnectorIntegrationIdBot(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsBotconnectorIntegrationIdBot';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsBotconnectorIntegrationIdBot';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots/{botId}","GET",{integrationId:e,botId:i},{version:t.version},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsBotconnectorIntegrationIdBotVersions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsBotconnectorIntegrationIdBotVersions';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsBotconnectorIntegrationIdBotVersions';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots/{botId}/versions","GET",{integrationId:e,botId:i},{pageNumber:t.pageNumber,pageSize:t.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsBotconnectorIntegrationIdBots(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsBotconnectorIntegrationIdBots';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots","GET",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsBotconnectorIntegrationIdBotsSummaries(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsBotconnectorIntegrationIdBotsSummaries';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots/summaries","GET",{integrationId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsClientapps(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/clientapps","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsClientappsUnifiedcommunications(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/clientapps/unifiedcommunications","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsCredential(e){if(void 0===e||null===e)throw'Missing the required parameter "credentialId" when calling getIntegrationsCredential';return this.apiClient.callApi("/api/v2/integrations/credentials/{credentialId}","GET",{credentialId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsCredentials(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/credentials","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsCredentialsTypes(){return this.apiClient.callApi("/api/v2/integrations/credentials/types","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechAudioconnector(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/audioconnector","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechAudioconnectorIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsSpeechAudioconnectorIntegrationId';return this.apiClient.callApi("/api/v2/integrations/speech/audioconnector/{integrationId}","GET",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechDialogflowAgent(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getIntegrationsSpeechDialogflowAgent';return this.apiClient.callApi("/api/v2/integrations/speech/dialogflow/agents/{agentId}","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechDialogflowAgents(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/dialogflow/agents","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechDialogflowcxAgent(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getIntegrationsSpeechDialogflowcxAgent';return this.apiClient.callApi("/api/v2/integrations/speech/dialogflowcx/agents/{agentId}","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechDialogflowcxAgents(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/dialogflowcx/agents","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexBotAlias(e){if(void 0===e||null===e)throw'Missing the required parameter "aliasId" when calling getIntegrationsSpeechLexBotAlias';return this.apiClient.callApi("/api/v2/integrations/speech/lex/bot/alias/{aliasId}","GET",{aliasId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexBotBotIdAliases(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechLexBotBotIdAliases';return this.apiClient.callApi("/api/v2/integrations/speech/lex/bot/{botId}/aliases","GET",{botId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,status:i.status,name:i.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexBots(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/lex/bots","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexv2BotAlias(e){if(void 0===e||null===e)throw'Missing the required parameter "aliasId" when calling getIntegrationsSpeechLexv2BotAlias';return this.apiClient.callApi("/api/v2/integrations/speech/lexv2/bot/alias/{aliasId}","GET",{aliasId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexv2BotBotIdAliases(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechLexv2BotBotIdAliases';return this.apiClient.callApi("/api/v2/integrations/speech/lexv2/bot/{botId}/aliases","GET",{botId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,status:i.status,name:i.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexv2Bots(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/lexv2/bots","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBot(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBot';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBot';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}","GET",{nuanceIntegrationId:e,botId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi"),targetChannel:t.targetChannel},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBotJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJob';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJob';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJob';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs/{jobId}","GET",{nuanceIntegrationId:e,botId:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBotJobResults(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJobResults';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJobResults';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJobResults';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs/{jobId}/results","GET",{nuanceIntegrationId:e,botId:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBots(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBots';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots","GET",{nuanceIntegrationId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,onlyRegisteredBots:i.onlyRegisteredBots},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJob';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs/{jobId}","GET",{nuanceIntegrationId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobResults(e,i){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobResults';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobResults';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs/{jobId}/results","GET",{nuanceIntegrationId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechSttEngine(e){if(void 0===e||null===e)throw'Missing the required parameter "engineId" when calling getIntegrationsSpeechSttEngine';return this.apiClient.callApi("/api/v2/integrations/speech/stt/engines/{engineId}","GET",{engineId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechSttEngines(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/stt/engines","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsEngine(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "engineId" when calling getIntegrationsSpeechTtsEngine';return this.apiClient.callApi("/api/v2/integrations/speech/tts/engines/{engineId}","GET",{engineId:e},{includeVoices:i.includeVoices},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsEngineVoice(e,i){if(void 0===e||null===e)throw'Missing the required parameter "engineId" when calling getIntegrationsSpeechTtsEngineVoice';if(void 0===i||null===i)throw'Missing the required parameter "voiceId" when calling getIntegrationsSpeechTtsEngineVoice';return this.apiClient.callApi("/api/v2/integrations/speech/tts/engines/{engineId}/voices/{voiceId}","GET",{engineId:e,voiceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsEngineVoices(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "engineId" when calling getIntegrationsSpeechTtsEngineVoices';return this.apiClient.callApi("/api/v2/integrations/speech/tts/engines/{engineId}/voices","GET",{engineId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsEngines(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/tts/engines","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,includeVoices:e.includeVoices,name:e.name,language:e.language},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsSettings(){return this.apiClient.callApi("/api/v2/integrations/speech/tts/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsType(e){if(void 0===e||null===e)throw'Missing the required parameter "typeId" when calling getIntegrationsType';return this.apiClient.callApi("/api/v2/integrations/types/{typeId}","GET",{typeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsTypeConfigschema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "typeId" when calling getIntegrationsTypeConfigschema';if(void 0===i||null===i)throw'Missing the required parameter "configType" when calling getIntegrationsTypeConfigschema';return this.apiClient.callApi("/api/v2/integrations/types/{typeId}/configschemas/{configType}","GET",{typeId:e,configType:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsTypes(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/types","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsUnifiedcommunicationsClientapp(e){if(void 0===e||null===e)throw'Missing the required parameter "ucIntegrationId" when calling getIntegrationsUnifiedcommunicationsClientapp';return this.apiClient.callApi("/api/v2/integrations/unifiedcommunications/clientapps/{ucIntegrationId}","GET",{ucIntegrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsUnifiedcommunicationsClientapps(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/unifiedcommunications/clientapps","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsUserapps(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/userapps","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,appHost:e.appHost},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchIntegration(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchIntegration';return this.apiClient.callApi("/api/v2/integrations/{integrationId}","PATCH",{integrationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),nextPage:i.nextPage,previousPage:i.previousPage},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchIntegrationsAction(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling patchIntegrationsAction';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchIntegrationsAction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}","PATCH",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchIntegrationsActionDraft(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling patchIntegrationsActionDraft';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchIntegrationsActionDraft';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft","PATCH",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrations(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraft(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraft';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft","POST",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraftFunctionUpload(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraftFunctionUpload';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionDraftFunctionUpload';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/function/upload","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraftPublish(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraftPublish';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionDraftPublish';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/publish","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraftTest(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraftTest';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionDraftTest';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/test","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionExecute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionExecute';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionExecute';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/execute","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionTest(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionTest';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionTest';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/test","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postIntegrationsActions';return this.apiClient.callApi("/api/v2/integrations/actions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionsDrafts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postIntegrationsActionsDrafts';return this.apiClient.callApi("/api/v2/integrations/actions/drafts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsCredentials(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/credentials","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobs(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobs';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobs';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs","POST",{nuanceIntegrationId:e,botId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobs';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs","POST",{nuanceIntegrationId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,onlyRegisteredBots:i.onlyRegisteredBots},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchValidate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchValidate';if(void 0===i||null===i)throw'Missing the required parameter "settings" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchValidate';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/launch/validate","POST",{nuanceIntegrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationConfigCurrent(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling putIntegrationConfigCurrent';return this.apiClient.callApi("/api/v2/integrations/{integrationId}/config/current","PUT",{integrationId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsActionDraftFunction(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling putIntegrationsActionDraftFunction';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putIntegrationsActionDraftFunction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/function","PUT",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsBotconnectorIntegrationIdBots(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling putIntegrationsBotconnectorIntegrationIdBots';if(void 0===i||null===i)throw'Missing the required parameter "botList" when calling putIntegrationsBotconnectorIntegrationIdBots';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots","PUT",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsCredential(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "credentialId" when calling putIntegrationsCredential';return this.apiClient.callApi("/api/v2/integrations/credentials/{credentialId}","PUT",{credentialId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling putIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchSettings';if(void 0===i||null===i)throw'Missing the required parameter "settings" when calling putIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchSettings';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/launch/settings","PUT",{nuanceIntegrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsSpeechTtsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIntegrationsSpeechTtsSettings';return this.apiClient.callApi("/api/v2/integrations/speech/tts/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsUnifiedcommunicationThirdpartypresences(e,i){if(void 0===e||null===e)throw'Missing the required parameter "ucIntegrationId" when calling putIntegrationsUnifiedcommunicationThirdpartypresences';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putIntegrationsUnifiedcommunicationThirdpartypresences';return this.apiClient.callApi("/api/v2/integrations/unifiedcommunications/{ucIntegrationId}/thirdpartypresences","PUT",{ucIntegrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class N{constructor(e){this.apiClient=e||d.instance}deleteJourneyActionmap(e){if(void 0===e||null===e)throw'Missing the required parameter "actionMapId" when calling deleteJourneyActionmap';return this.apiClient.callApi("/api/v2/journey/actionmaps/{actionMapId}","DELETE",{actionMapId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneyActiontemplate(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionTemplateId" when calling deleteJourneyActiontemplate';return this.apiClient.callApi("/api/v2/journey/actiontemplates/{actionTemplateId}","DELETE",{actionTemplateId:e},{hardDelete:i.hardDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneyOutcome(e){if(void 0===e||null===e)throw'Missing the required parameter "outcomeId" when calling deleteJourneyOutcome';return this.apiClient.callApi("/api/v2/journey/outcomes/{outcomeId}","DELETE",{outcomeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneyOutcomesPredictor(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling deleteJourneyOutcomesPredictor';return this.apiClient.callApi("/api/v2/journey/outcomes/predictors/{predictorId}","DELETE",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneySegment(e){if(void 0===e||null===e)throw'Missing the required parameter "segmentId" when calling deleteJourneySegment';return this.apiClient.callApi("/api/v2/journey/segments/{segmentId}","DELETE",{segmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneyView(e){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling deleteJourneyView';return this.apiClient.callApi("/api/v2/journey/views/{viewId}","DELETE",{viewId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsJourneysAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsJourneysAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsJourneysAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsJourneysAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactJourneySessions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactJourneySessions';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/journey/sessions","GET",{contactId:e},{pageSize:i.pageSize,after:i.after,includeMerged:i.includeMerged},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActionmap(e){if(void 0===e||null===e)throw'Missing the required parameter "actionMapId" when calling getJourneyActionmap';return this.apiClient.callApi("/api/v2/journey/actionmaps/{actionMapId}","GET",{actionMapId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActionmaps(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actionmaps","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,filterField:e.filterField,filterValue:e.filterValue,actionMapIds:this.apiClient.buildCollectionParam(e.actionMapIds,"multi"),queryFields:this.apiClient.buildCollectionParam(e.queryFields,"multi"),queryValue:e.queryValue},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActionmapsEstimatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getJourneyActionmapsEstimatesJob';return this.apiClient.callApi("/api/v2/journey/actionmaps/estimates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActionmapsEstimatesJobResults(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getJourneyActionmapsEstimatesJobResults';return this.apiClient.callApi("/api/v2/journey/actionmaps/estimates/jobs/{jobId}/results","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActiontarget(e){if(void 0===e||null===e)throw'Missing the required parameter "actionTargetId" when calling getJourneyActiontarget';return this.apiClient.callApi("/api/v2/journey/actiontargets/{actionTargetId}","GET",{actionTargetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActiontargets(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actiontargets","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActiontemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "actionTemplateId" when calling getJourneyActiontemplate';return this.apiClient.callApi("/api/v2/journey/actiontemplates/{actionTemplateId}","GET",{actionTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActiontemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actiontemplates","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,mediaType:e.mediaType,state:e.state,queryFields:this.apiClient.buildCollectionParam(e.queryFields,"multi"),queryValue:e.queryValue},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyDeploymentCustomerPing(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getJourneyDeploymentCustomerPing';if(void 0===i||null===i)throw'Missing the required parameter "customerCookieId" when calling getJourneyDeploymentCustomerPing';return this.apiClient.callApi("/api/v2/journey/deployments/{deploymentId}/customers/{customerCookieId}/ping","GET",{deploymentId:e,customerCookieId:i},{dl:t.dl,dt:t.dt,appNamespace:t.appNamespace,sessionId:t.sessionId,sinceLastBeaconMilliseconds:t.sinceLastBeaconMilliseconds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcome(e){if(void 0===e||null===e)throw'Missing the required parameter "outcomeId" when calling getJourneyOutcome';return this.apiClient.callApi("/api/v2/journey/outcomes/{outcomeId}","GET",{outcomeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomes(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/outcomes","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,outcomeIds:this.apiClient.buildCollectionParam(e.outcomeIds,"multi"),queryFields:this.apiClient.buildCollectionParam(e.queryFields,"multi"),queryValue:e.queryValue},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomesAttributionsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getJourneyOutcomesAttributionsJob';return this.apiClient.callApi("/api/v2/journey/outcomes/attributions/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomesAttributionsJobResults(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getJourneyOutcomesAttributionsJobResults';return this.apiClient.callApi("/api/v2/journey/outcomes/attributions/jobs/{jobId}/results","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomesPredictor(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling getJourneyOutcomesPredictor';return this.apiClient.callApi("/api/v2/journey/outcomes/predictors/{predictorId}","GET",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomesPredictors(){return this.apiClient.callApi("/api/v2/journey/outcomes/predictors","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySegment(e){if(void 0===e||null===e)throw'Missing the required parameter "segmentId" when calling getJourneySegment';return this.apiClient.callApi("/api/v2/journey/segments/{segmentId}","GET",{segmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySegments(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/segments","GET",{},{sortBy:e.sortBy,pageSize:e.pageSize,pageNumber:e.pageNumber,isActive:e.isActive,segmentIds:this.apiClient.buildCollectionParam(e.segmentIds,"multi"),queryFields:this.apiClient.buildCollectionParam(e.queryFields,"multi"),queryValue:e.queryValue},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySession(e){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getJourneySession';return this.apiClient.callApi("/api/v2/journey/sessions/{sessionId}","GET",{sessionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySessionEvents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getJourneySessionEvents';return this.apiClient.callApi("/api/v2/journey/sessions/{sessionId}/events","GET",{sessionId:e},{pageSize:i.pageSize,after:i.after,eventType:i.eventType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySessionOutcomescores(e){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getJourneySessionOutcomescores';return this.apiClient.callApi("/api/v2/journey/sessions/{sessionId}/outcomescores","GET",{sessionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyView(e){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyView';return this.apiClient.callApi("/api/v2/journey/views/{viewId}","GET",{viewId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getJourneyViewVersion';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{versionId}","GET",{viewId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionChart(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionChart';if(void 0===i||null===i)throw'Missing the required parameter "journeyViewVersion" when calling getJourneyViewVersionChart';if(void 0===t||null===t)throw'Missing the required parameter "chartId" when calling getJourneyViewVersionChart';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}","GET",{viewId:e,journeyViewVersion:i,chartId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionChartVersion(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionChartVersion';if(void 0===i||null===i)throw'Missing the required parameter "journeyViewVersion" when calling getJourneyViewVersionChartVersion';if(void 0===t||null===t)throw'Missing the required parameter "chartId" when calling getJourneyViewVersionChartVersion';if(void 0===n||null===n)throw'Missing the required parameter "chartVersion" when calling getJourneyViewVersionChartVersion';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}/versions/{chartVersion}","GET",{viewId:e,journeyViewVersion:i,chartId:t,chartVersion:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionJob';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling getJourneyViewVersionJob';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getJourneyViewVersionJob';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}","GET",{viewId:e,journeyVersionId:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionJobResults(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionJobResults';if(void 0===i||null===i)throw'Missing the required parameter "journeyViewVersion" when calling getJourneyViewVersionJobResults';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getJourneyViewVersionJobResults';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/jobs/{jobId}/results","GET",{viewId:e,journeyViewVersion:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionJobResultsChart(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionJobResultsChart';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling getJourneyViewVersionJobResultsChart';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getJourneyViewVersionJobResultsChart';if(void 0===n||null===n)throw'Missing the required parameter "chartId" when calling getJourneyViewVersionJobResultsChart';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}/results/charts/{chartId}","GET",{viewId:e,journeyVersionId:i,jobId:t,chartId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionJobsLatest(e,i){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionJobsLatest';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling getJourneyViewVersionJobsLatest';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/latest","GET",{viewId:e,journeyVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViews(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/views","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,nameOrCreatedBy:e.nameOrCreatedBy,expand:e.expand,id:e.id},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewsEventdefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "eventDefinitionId" when calling getJourneyViewsEventdefinition';return this.apiClient.callApi("/api/v2/journey/views/eventdefinitions/{eventDefinitionId}","GET",{eventDefinitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewsEventdefinitions(){return this.apiClient.callApi("/api/v2/journey/views/eventdefinitions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewsJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/views/jobs","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,interval:e.interval,statuses:e.statuses},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyActionmap(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionMapId" when calling patchJourneyActionmap';return this.apiClient.callApi("/api/v2/journey/actionmaps/{actionMapId}","PATCH",{actionMapId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyActiontarget(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionTargetId" when calling patchJourneyActiontarget';return this.apiClient.callApi("/api/v2/journey/actiontargets/{actionTargetId}","PATCH",{actionTargetId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyActiontemplate(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionTemplateId" when calling patchJourneyActiontemplate';return this.apiClient.callApi("/api/v2/journey/actiontemplates/{actionTemplateId}","PATCH",{actionTemplateId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyOutcome(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "outcomeId" when calling patchJourneyOutcome';return this.apiClient.callApi("/api/v2/journey/outcomes/{outcomeId}","PATCH",{outcomeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneySegment(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "segmentId" when calling patchJourneySegment';return this.apiClient.callApi("/api/v2/journey/segments/{segmentId}","PATCH",{segmentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyViewVersionJob(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling patchJourneyViewVersionJob';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling patchJourneyViewVersionJob';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling patchJourneyViewVersionJob';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchJourneyViewVersionJob';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}","PATCH",{viewId:e,journeyVersionId:i,jobId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsJourneysAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsJourneysAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsJourneysAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsJourneysAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyActionmaps(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actionmaps","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyActionmapsEstimatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postJourneyActionmapsEstimatesJobs';return this.apiClient.callApi("/api/v2/journey/actionmaps/estimates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyActiontemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actiontemplates","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyDeploymentActionevent(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling postJourneyDeploymentActionevent';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postJourneyDeploymentActionevent';return this.apiClient.callApi("/api/v2/journey/deployments/{deploymentId}/actionevent","POST",{deploymentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyDeploymentAppevents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling postJourneyDeploymentAppevents';return this.apiClient.callApi("/api/v2/journey/deployments/{deploymentId}/appevents","POST",{deploymentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyDeploymentWebevents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling postJourneyDeploymentWebevents';return this.apiClient.callApi("/api/v2/journey/deployments/{deploymentId}/webevents","POST",{deploymentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyFlowsPathsQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/flows/paths/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyOutcomes(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/outcomes","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyOutcomesAttributionsJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/outcomes/attributions/jobs","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyOutcomesPredictors(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/outcomes/predictors","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneySegments(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/segments","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyViewVersionJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling postJourneyViewVersionJobs';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling postJourneyViewVersionJobs';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs","POST",{viewId:e,journeyVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyViewVersions(e,i){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling postJourneyViewVersions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postJourneyViewVersions';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions","POST",{viewId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyViews(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postJourneyViews';return this.apiClient.callApi("/api/v2/journey/views","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyViewsEncodingsValidate(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/views/encodings/validate","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putJourneyViewVersion(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling putJourneyViewVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling putJourneyViewVersion';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putJourneyViewVersion';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{versionId}","PUT",{viewId:e,versionId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class K{constructor(e){this.apiClient=e||d.instance}deleteKnowledgeKnowledgebase(e){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebase';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}","DELETE",{knowledgeBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseCategory(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseCategory';if(void 0===i||null===i)throw'Missing the required parameter "categoryId" when calling deleteKnowledgeKnowledgebaseCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}","DELETE",{knowledgeBaseId:e,categoryId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseDocument(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseDocument';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling deleteKnowledgeKnowledgebaseDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}","DELETE",{knowledgeBaseId:e,documentId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseDocumentVariation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "documentVariationId" when calling deleteKnowledgeKnowledgebaseDocumentVariation';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling deleteKnowledgeKnowledgebaseDocumentVariation';if(void 0===t||null===t)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseDocumentVariation';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}","DELETE",{documentVariationId:e,documentId:i,knowledgeBaseId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseExportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseExportJob';if(void 0===i||null===i)throw'Missing the required parameter "exportJobId" when calling deleteKnowledgeKnowledgebaseExportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs/{exportJobId}","DELETE",{knowledgeBaseId:e,exportJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseImportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseImportJob';if(void 0===i||null===i)throw'Missing the required parameter "importJobId" when calling deleteKnowledgeKnowledgebaseImportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}","DELETE",{knowledgeBaseId:e,importJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseLabel(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseLabel';if(void 0===i||null===i)throw'Missing the required parameter "labelId" when calling deleteKnowledgeKnowledgebaseLabel';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}","DELETE",{knowledgeBaseId:e,labelId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseLanguageCategory(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling deleteKnowledgeKnowledgebaseLanguageCategory';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseLanguageCategory';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling deleteKnowledgeKnowledgebaseLanguageCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}","DELETE",{categoryId:e,knowledgeBaseId:i,languageCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseLanguageDocument(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling deleteKnowledgeKnowledgebaseLanguageDocument';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseLanguageDocument';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling deleteKnowledgeKnowledgebaseLanguageDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}","DELETE",{documentId:e,knowledgeBaseId:i,languageCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseLanguageDocumentsImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===t||null===t)throw'Missing the required parameter "importId" when calling deleteKnowledgeKnowledgebaseLanguageDocumentsImport';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}","DELETE",{knowledgeBaseId:e,languageCode:i,importId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}","DELETE",{knowledgeBaseId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseSourcesServicenowSourceId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSourcesServicenowSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling deleteKnowledgeKnowledgebaseSourcesServicenowSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}","DELETE",{knowledgeBaseId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseSynchronizeJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSynchronizeJob';if(void 0===i||null===i)throw'Missing the required parameter "syncJobId" when calling deleteKnowledgeKnowledgebaseSynchronizeJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}","DELETE",{knowledgeBaseId:e,syncJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeGuestSessionCategories(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getKnowledgeGuestSessionCategories';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/categories","GET",{sessionId:e},{before:i.before,after:i.after,pageSize:i.pageSize,parentId:i.parentId,isRoot:i.isRoot,name:i.name,sortBy:i.sortBy,expand:i.expand,includeDocumentCount:i.includeDocumentCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeGuestSessionDocument(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getKnowledgeGuestSessionDocument';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeGuestSessionDocument';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}","GET",{sessionId:e,documentId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeGuestSessionDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getKnowledgeGuestSessionDocuments';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents","GET",{sessionId:e},{categoryId:this.apiClient.buildCollectionParam(i.categoryId,"multi"),pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeIntegrationOptions(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getKnowledgeIntegrationOptions';return this.apiClient.callApi("/api/v2/knowledge/integrations/{integrationId}/options","GET",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebase(e){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebase';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}","GET",{knowledgeBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseCategories(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseCategories';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories","GET",{knowledgeBaseId:e},{before:i.before,after:i.after,pageSize:i.pageSize,parentId:i.parentId,isRoot:i.isRoot,name:i.name,sortBy:i.sortBy,expand:i.expand,includeDocumentCount:i.includeDocumentCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseCategory(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseCategory';if(void 0===i||null===i)throw'Missing the required parameter "categoryId" when calling getKnowledgeKnowledgebaseCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}","GET",{knowledgeBaseId:e,categoryId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocument(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocument';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}","GET",{knowledgeBaseId:e,documentId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi"),state:t.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentFeedback(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentFeedback';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentFeedback';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback","GET",{knowledgeBaseId:e,documentId:i},{before:t.before,after:t.after,pageSize:t.pageSize,onlyCommented:t.onlyCommented,documentVersionId:t.documentVersionId,documentVariationId:t.documentVariationId,appType:t.appType,queryType:t.queryType,userId:t.userId,queueId:t.queueId,state:t.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';if(void 0===t||null===t)throw'Missing the required parameter "feedbackId" when calling getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback/{feedbackId}","GET",{knowledgeBaseId:e,documentId:i,feedbackId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVariation(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "documentVariationId" when calling getKnowledgeKnowledgebaseDocumentVariation';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVariation';if(void 0===t||null===t)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVariation';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}","GET",{documentVariationId:e,documentId:i,knowledgeBaseId:t},{documentState:n.documentState},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVariations(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVariations';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVariations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations","GET",{knowledgeBaseId:e,documentId:i},{before:t.before,after:t.after,pageSize:t.pageSize,documentState:t.documentState},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVersion(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVersion';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVersion';if(void 0===t||null===t)throw'Missing the required parameter "versionId" when calling getKnowledgeKnowledgebaseDocumentVersion';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}","GET",{knowledgeBaseId:e,documentId:i,versionId:t},{expand:this.apiClient.buildCollectionParam(n.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVersionVariation(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVersionVariation';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVersionVariation';if(void 0===t||null===t)throw'Missing the required parameter "versionId" when calling getKnowledgeKnowledgebaseDocumentVersionVariation';if(void 0===n||null===n)throw'Missing the required parameter "variationId" when calling getKnowledgeKnowledgebaseDocumentVersionVariation';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}/variations/{variationId}","GET",{knowledgeBaseId:e,documentId:i,versionId:t,variationId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVersionVariations(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVersionVariations';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVersionVariations';if(void 0===t||null===t)throw'Missing the required parameter "versionId" when calling getKnowledgeKnowledgebaseDocumentVersionVariations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}/variations","GET",{knowledgeBaseId:e,documentId:i,versionId:t},{before:n.before,after:n.after,pageSize:n.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVersions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVersions';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVersions';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions","GET",{knowledgeBaseId:e,documentId:i},{before:t.before,after:t.after,pageSize:t.pageSize,expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents","GET",{knowledgeBaseId:e},{before:i.before,after:i.after,pageSize:i.pageSize,interval:i.interval,documentId:this.apiClient.buildCollectionParam(i.documentId,"multi"),categoryId:this.apiClient.buildCollectionParam(i.categoryId,"multi"),includeSubcategories:i.includeSubcategories,includeDrafts:i.includeDrafts,labelIds:this.apiClient.buildCollectionParam(i.labelIds,"multi"),expand:this.apiClient.buildCollectionParam(i.expand,"multi"),externalIds:this.apiClient.buildCollectionParam(i.externalIds,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseExportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseExportJob';if(void 0===i||null===i)throw'Missing the required parameter "exportJobId" when calling getKnowledgeKnowledgebaseExportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs/{exportJobId}","GET",{knowledgeBaseId:e,exportJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseImportJob(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseImportJob';if(void 0===i||null===i)throw'Missing the required parameter "importJobId" when calling getKnowledgeKnowledgebaseImportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}","GET",{knowledgeBaseId:e,importJobId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLabel(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLabel';if(void 0===i||null===i)throw'Missing the required parameter "labelId" when calling getKnowledgeKnowledgebaseLabel';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}","GET",{knowledgeBaseId:e,labelId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLabels(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLabels';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels","GET",{knowledgeBaseId:e},{before:i.before,after:i.after,pageSize:i.pageSize,name:i.name,includeDocumentCount:i.includeDocumentCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageCategories(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageCategories';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageCategories';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories","GET",{knowledgeBaseId:e,languageCode:i},{before:t.before,after:t.after,limit:t.limit,pageSize:t.pageSize,name:t.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageCategory(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling getKnowledgeKnowledgebaseLanguageCategory';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageCategory';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}","GET",{categoryId:e,knowledgeBaseId:i,languageCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageDocument(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseLanguageDocument';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageDocument';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}","GET",{documentId:e,knowledgeBaseId:i,languageCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageDocumentUpload(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseLanguageDocumentUpload';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageDocumentUpload';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageDocumentUpload';if(void 0===n||null===n)throw'Missing the required parameter "uploadId" when calling getKnowledgeKnowledgebaseLanguageDocumentUpload';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}/uploads/{uploadId}","GET",{documentId:e,knowledgeBaseId:i,languageCode:t,uploadId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageDocuments(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageDocuments';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents","GET",{knowledgeBaseId:e,languageCode:i},{before:t.before,after:t.after,limit:t.limit,pageSize:t.pageSize,categories:t.categories,title:t.title,sortBy:t.sortBy,sortOrder:t.sortOrder,documentIds:this.apiClient.buildCollectionParam(t.documentIds,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageDocumentsImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===t||null===t)throw'Missing the required parameter "importId" when calling getKnowledgeKnowledgebaseLanguageDocumentsImport';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}","GET",{knowledgeBaseId:e,languageCode:i,importId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageTraining(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageTraining';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageTraining';if(void 0===t||null===t)throw'Missing the required parameter "trainingId" when calling getKnowledgeKnowledgebaseLanguageTraining';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings/{trainingId}","GET",{knowledgeBaseId:e,languageCode:i,trainingId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageTrainings(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageTrainings';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageTrainings';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings","GET",{knowledgeBaseId:e,languageCode:i},{before:t.before,after:t.after,limit:t.limit,pageSize:t.pageSize,knowledgeDocumentsState:t.knowledgeDocumentsState},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseOperations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseOperations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations","GET",{knowledgeBaseId:e},{before:i.before,after:i.after,pageSize:i.pageSize,userId:this.apiClient.buildCollectionParam(i.userId,"multi"),type:this.apiClient.buildCollectionParam(i.type,"multi"),status:this.apiClient.buildCollectionParam(i.status,"multi"),interval:i.interval,sourceId:this.apiClient.buildCollectionParam(i.sourceId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseOperationsUsersQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseOperationsUsersQuery';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations/users/query","GET",{knowledgeBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseParseJob(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseParseJob';if(void 0===i||null===i)throw'Missing the required parameter "parseJobId" when calling getKnowledgeKnowledgebaseParseJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}","GET",{knowledgeBaseId:e,parseJobId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseSources(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSources';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources","GET",{knowledgeBaseId:e},{type:i.type,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),ids:this.apiClient.buildCollectionParam(i.ids,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseSourcesSalesforceSourceId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSourcesSalesforceSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling getKnowledgeKnowledgebaseSourcesSalesforceSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}","GET",{knowledgeBaseId:e,sourceId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseSourcesServicenowSourceId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSourcesServicenowSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling getKnowledgeKnowledgebaseSourcesServicenowSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}","GET",{knowledgeBaseId:e,sourceId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseSynchronizeJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSynchronizeJob';if(void 0===i||null===i)throw'Missing the required parameter "syncJobId" when calling getKnowledgeKnowledgebaseSynchronizeJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}","GET",{knowledgeBaseId:e,syncJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseUnansweredGroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUnansweredGroup';if(void 0===i||null===i)throw'Missing the required parameter "groupId" when calling getKnowledgeKnowledgebaseUnansweredGroup';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}","GET",{knowledgeBaseId:e,groupId:i},{app:t.app,dateStart:t.dateStart,dateEnd:t.dateEnd},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===i||null===i)throw'Missing the required parameter "groupId" when calling getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===t||null===t)throw'Missing the required parameter "phraseGroupId" when calling getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}/phrasegroups/{phraseGroupId}","GET",{knowledgeBaseId:e,groupId:i,phraseGroupId:t},{app:n.app,dateStart:n.dateStart,dateEnd:n.dateEnd},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseUnansweredGroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUnansweredGroups';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups","GET",{knowledgeBaseId:e},{app:i.app,dateStart:i.dateStart,dateEnd:i.dateEnd},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseUploadsUrlsJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUploadsUrlsJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getKnowledgeKnowledgebaseUploadsUrlsJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs/{jobId}","GET",{knowledgeBaseId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebases(e){return e=e||{},this.apiClient.callApi("/api/v2/knowledge/knowledgebases","GET",{},{before:e.before,after:e.after,limit:e.limit,pageSize:e.pageSize,name:e.name,coreLanguage:e.coreLanguage,published:e.published,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeGuestSessionDocumentsSearchSearchId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling patchKnowledgeGuestSessionDocumentsSearchSearchId';if(void 0===i||null===i)throw'Missing the required parameter "searchId" when calling patchKnowledgeGuestSessionDocumentsSearchSearchId';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeGuestSessionDocumentsSearchSearchId';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/search/{searchId}","PATCH",{sessionId:e,searchId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebase(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebase';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebase';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}","PATCH",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseCategory(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseCategory';if(void 0===i||null===i)throw'Missing the required parameter "categoryId" when calling patchKnowledgeKnowledgebaseCategory';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}","PATCH",{knowledgeBaseId:e,categoryId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseDocument(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseDocument';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling patchKnowledgeKnowledgebaseDocument';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}","PATCH",{knowledgeBaseId:e,documentId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';if(void 0===t||null===t)throw'Missing the required parameter "feedbackId" when calling patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback/{feedbackId}","PATCH",{knowledgeBaseId:e,documentId:i,feedbackId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseDocumentVariation(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "documentVariationId" when calling patchKnowledgeKnowledgebaseDocumentVariation';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling patchKnowledgeKnowledgebaseDocumentVariation';if(void 0===t||null===t)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseDocumentVariation';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseDocumentVariation';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}","PATCH",{documentVariationId:e,documentId:i,knowledgeBaseId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseDocumentsSearchSearchId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseDocumentsSearchSearchId';if(void 0===i||null===i)throw'Missing the required parameter "searchId" when calling patchKnowledgeKnowledgebaseDocumentsSearchSearchId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search/{searchId}","PATCH",{knowledgeBaseId:e,searchId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseImportJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseImportJob';if(void 0===i||null===i)throw'Missing the required parameter "importJobId" when calling patchKnowledgeKnowledgebaseImportJob';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseImportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}","PATCH",{knowledgeBaseId:e,importJobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLabel(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLabel';if(void 0===i||null===i)throw'Missing the required parameter "labelId" when calling patchKnowledgeKnowledgebaseLabel';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLabel';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}","PATCH",{knowledgeBaseId:e,labelId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLanguageCategory(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling patchKnowledgeKnowledgebaseLanguageCategory';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLanguageCategory';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling patchKnowledgeKnowledgebaseLanguageCategory';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLanguageCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}","PATCH",{categoryId:e,knowledgeBaseId:i,languageCode:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLanguageDocument(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling patchKnowledgeKnowledgebaseLanguageDocument';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLanguageDocument';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling patchKnowledgeKnowledgebaseLanguageDocument';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLanguageDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}","PATCH",{documentId:e,knowledgeBaseId:i,languageCode:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLanguageDocuments(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLanguageDocuments';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling patchKnowledgeKnowledgebaseLanguageDocuments';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLanguageDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents","PATCH",{knowledgeBaseId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLanguageDocumentsImport(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling patchKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===t||null===t)throw'Missing the required parameter "importId" when calling patchKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLanguageDocumentsImport';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}","PATCH",{knowledgeBaseId:e,languageCode:i,importId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseParseJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseParseJob';if(void 0===i||null===i)throw'Missing the required parameter "parseJobId" when calling patchKnowledgeKnowledgebaseParseJob';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseParseJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}","PATCH",{knowledgeBaseId:e,parseJobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseSynchronizeJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseSynchronizeJob';if(void 0===i||null===i)throw'Missing the required parameter "syncJobId" when calling patchKnowledgeKnowledgebaseSynchronizeJob';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseSynchronizeJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}","PATCH",{knowledgeBaseId:e,syncJobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===i||null===i)throw'Missing the required parameter "groupId" when calling patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===t||null===t)throw'Missing the required parameter "phraseGroupId" when calling patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}/phrasegroups/{phraseGroupId}","PATCH",{knowledgeBaseId:e,groupId:i,phraseGroupId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeDocumentuploads(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postKnowledgeDocumentuploads';return this.apiClient.callApi("/api/v2/knowledge/documentuploads","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentCopies(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentCopies';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeGuestSessionDocumentCopies';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/copies","POST",{sessionId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentFeedback(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentFeedback';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeGuestSessionDocumentFeedback';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/feedback","POST",{sessionId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentViews(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentViews';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeGuestSessionDocumentViews';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/views","POST",{sessionId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentsAnswers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentsAnswers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeGuestSessionDocumentsAnswers';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/answers","POST",{sessionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentsPresentations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentsPresentations';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/presentations","POST",{sessionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentsSearch';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/search","POST",{sessionId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentsSearchSuggestions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentsSearchSuggestions';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/search/suggestions","POST",{sessionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postKnowledgeGuestSessions';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseCategories(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseCategories';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseCategories';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentCopies(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentCopies';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentCopies';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/copies","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentFeedback(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentFeedback';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentFeedback';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentVariations(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentVariations';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentVariations';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentVariations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentVersions(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentVersions';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentVersions';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentVersions';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentViews(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentViews';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentViews';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/views","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocuments(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocuments';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsAnswers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsAnswers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentsAnswers';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/answers","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsBulkRemove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsBulkRemove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentsBulkRemove';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/bulk/remove","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsBulkUpdate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsBulkUpdate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentsBulkUpdate';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/bulk/update","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsPresentations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsPresentations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/presentations","POST",{knowledgeBaseId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsQuery';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/query","POST",{knowledgeBaseId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsSearch';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search","POST",{knowledgeBaseId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsSearchSuggestions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsSearchSuggestions';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search/suggestions","POST",{knowledgeBaseId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsVersionsBulkAdd(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsVersionsBulkAdd';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentsVersionsBulkAdd';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/versions/bulk/add","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseExportJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseExportJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseExportJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseImportJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseImportJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseImportJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLabels(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLabels';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLabels';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageCategories(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageCategories';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageCategories';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLanguageCategories';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories","POST",{knowledgeBaseId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageDocumentUploads(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseLanguageDocumentUploads';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageDocumentUploads';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageDocumentUploads';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLanguageDocumentUploads';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}/uploads","POST",{documentId:e,knowledgeBaseId:i,languageCode:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageDocuments(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageDocuments';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageDocuments';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLanguageDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents","POST",{knowledgeBaseId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageDocumentsImports(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageDocumentsImports';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageDocumentsImports';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLanguageDocumentsImports';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports","POST",{knowledgeBaseId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageTrainingPromote(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageTrainingPromote';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageTrainingPromote';if(void 0===t||null===t)throw'Missing the required parameter "trainingId" when calling postKnowledgeKnowledgebaseLanguageTrainingPromote';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings/{trainingId}/promote","POST",{knowledgeBaseId:e,languageCode:i,trainingId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageTrainings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageTrainings';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageTrainings';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings","POST",{knowledgeBaseId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseParseJobImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseParseJobImport';if(void 0===i||null===i)throw'Missing the required parameter "parseJobId" when calling postKnowledgeKnowledgebaseParseJobImport';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseParseJobImport';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}/import","POST",{knowledgeBaseId:e,parseJobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseParseJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseParseJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseParseJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSearch';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/search","POST",{knowledgeBaseId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSourcesSalesforce(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesSalesforce';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSourcesSalesforce';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}/sync","POST",{knowledgeBaseId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSourcesServicenow(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesServicenow';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSourcesServicenow';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}/sync","POST",{knowledgeBaseId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSynchronizeJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSynchronizeJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSynchronizeJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseUploadsUrlsJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseUploadsUrlsJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseUploadsUrlsJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebases(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebases';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putKnowledgeKnowledgebaseSourcesSalesforceSourceId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}","PUT",{knowledgeBaseId:e,sourceId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putKnowledgeKnowledgebaseSourcesServicenowSourceId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}","PUT",{knowledgeBaseId:e,sourceId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class J{constructor(e){this.apiClient=e||d.instance}deleteLanguageunderstandingDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteLanguageunderstandingDomain';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}","DELETE",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLanguageunderstandingDomainFeedbackFeedbackId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteLanguageunderstandingDomainFeedbackFeedbackId';if(void 0===i||null===i)throw'Missing the required parameter "feedbackId" when calling deleteLanguageunderstandingDomainFeedbackFeedbackId';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId}","DELETE",{domainId:e,feedbackId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLanguageunderstandingDomainVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteLanguageunderstandingDomainVersion';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling deleteLanguageunderstandingDomainVersion';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}","DELETE",{domainId:e,domainVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLanguageunderstandingMiner(e){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling deleteLanguageunderstandingMiner';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}","DELETE",{minerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLanguageunderstandingMinerDraft(e,i){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling deleteLanguageunderstandingMinerDraft';if(void 0===i||null===i)throw'Missing the required parameter "draftId" when calling deleteLanguageunderstandingMinerDraft';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}","DELETE",{minerId:e,draftId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomain';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainFeedback(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainFeedback';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/feedback","GET",{domainId:e},{intentName:i.intentName,assessment:i.assessment,dateStart:i.dateStart,dateEnd:i.dateEnd,includeDeleted:i.includeDeleted,language:i.language,pageNumber:i.pageNumber,pageSize:i.pageSize,enableCursorPagination:i.enableCursorPagination,includeTrainingUtterances:i.includeTrainingUtterances,after:i.after,fields:this.apiClient.buildCollectionParam(i.fields,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainFeedbackFeedbackId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainFeedbackFeedbackId';if(void 0===i||null===i)throw'Missing the required parameter "feedbackId" when calling getLanguageunderstandingDomainFeedbackFeedbackId';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId}","GET",{domainId:e,feedbackId:i},{fields:this.apiClient.buildCollectionParam(t.fields,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainVersion(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainVersion';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling getLanguageunderstandingDomainVersion';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}","GET",{domainId:e,domainVersionId:i},{includeUtterances:t.includeUtterances},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainVersionReport(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainVersionReport';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling getLanguageunderstandingDomainVersionReport';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/report","GET",{domainId:e,domainVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainVersions';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions","GET",{domainId:e},{includeUtterances:i.includeUtterances,pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomains(e){return e=e||{},this.apiClient.callApi("/api/v2/languageunderstanding/domains","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMiner(e){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMiner';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}","GET",{minerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerDraft(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerDraft';if(void 0===i||null===i)throw'Missing the required parameter "draftId" when calling getLanguageunderstandingMinerDraft';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}","GET",{minerId:e,draftId:i},{draftIntentId:t.draftIntentId,draftTopicId:t.draftTopicId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerDrafts(e){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerDrafts';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts","GET",{minerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerIntent(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerIntent';if(void 0===i||null===i)throw'Missing the required parameter "intentId" when calling getLanguageunderstandingMinerIntent';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/intents/{intentId}","GET",{minerId:e,intentId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerIntents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerIntents';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/intents","GET",{minerId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerTopic(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerTopic';if(void 0===i||null===i)throw'Missing the required parameter "topicId" when calling getLanguageunderstandingMinerTopic';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/topics/{topicId}","GET",{minerId:e,topicId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerTopicPhrase(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerTopicPhrase';if(void 0===i||null===i)throw'Missing the required parameter "topicId" when calling getLanguageunderstandingMinerTopicPhrase';if(void 0===t||null===t)throw'Missing the required parameter "phraseId" when calling getLanguageunderstandingMinerTopicPhrase';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/topics/{topicId}/phrases/{phraseId}","GET",{minerId:e,topicId:i,phraseId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerTopics(e){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerTopics';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/topics","GET",{minerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMiners(e){return e=e||{},this.apiClient.callApi("/api/v2/languageunderstanding/miners","GET",{},{minerType:e.minerType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingSettings(){return this.apiClient.callApi("/api/v2/languageunderstanding/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchLanguageunderstandingDomain(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling patchLanguageunderstandingDomain';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchLanguageunderstandingDomain';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}","PATCH",{domainId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchLanguageunderstandingMinerDraft(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling patchLanguageunderstandingMinerDraft';if(void 0===i||null===i)throw'Missing the required parameter "draftId" when calling patchLanguageunderstandingMinerDraft';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}","PATCH",{minerId:e,draftId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainFeedback(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainFeedback';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLanguageunderstandingDomainFeedback';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/feedback","POST",{domainId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainVersionDetect(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainVersionDetect';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling postLanguageunderstandingDomainVersionDetect';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postLanguageunderstandingDomainVersionDetect';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/detect","POST",{domainId:e,domainVersionId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainVersionPublish(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainVersionPublish';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling postLanguageunderstandingDomainVersionPublish';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/publish","POST",{domainId:e,domainVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainVersionTrain(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainVersionTrain';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling postLanguageunderstandingDomainVersionTrain';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/train","POST",{domainId:e,domainVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainVersions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainVersions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLanguageunderstandingDomainVersions';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions","POST",{domainId:e},{includeUtterances:t.includeUtterances},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomains(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLanguageunderstandingDomains';return this.apiClient.callApi("/api/v2/languageunderstanding/domains","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingMinerDrafts(e,i){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling postLanguageunderstandingMinerDrafts';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLanguageunderstandingMinerDrafts';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts","POST",{minerId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingMinerExecute(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling postLanguageunderstandingMinerExecute';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/execute","POST",{minerId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingMiners(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLanguageunderstandingMiners';return this.apiClient.callApi("/api/v2/languageunderstanding/miners","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putLanguageunderstandingDomainVersion(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling putLanguageunderstandingDomainVersion';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling putLanguageunderstandingDomainVersion';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putLanguageunderstandingDomainVersion';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}","PUT",{domainId:e,domainVersionId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class V{constructor(e){this.apiClient=e||d.instance}deleteLanguage(e){if(void 0===e||null===e)throw'Missing the required parameter "languageId" when calling deleteLanguage';return this.apiClient.callApi("/api/v2/languages/{languageId}","DELETE",{languageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguage(e){if(void 0===e||null===e)throw'Missing the required parameter "languageId" when calling getLanguage';return this.apiClient.callApi("/api/v2/languages/{languageId}","GET",{languageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguages(e){return e=e||{},this.apiClient.callApi("/api/v2/languages","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguagesTranslations(){return this.apiClient.callApi("/api/v2/languages/translations","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguagesTranslationsBuiltin(e){if(void 0===e||null===e)throw'Missing the required parameter "language" when calling getLanguagesTranslationsBuiltin';return this.apiClient.callApi("/api/v2/languages/translations/builtin","GET",{},{language:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguagesTranslationsOrganization(e){if(void 0===e||null===e)throw'Missing the required parameter "language" when calling getLanguagesTranslationsOrganization';return this.apiClient.callApi("/api/v2/languages/translations/organization","GET",{},{language:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguagesTranslationsUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getLanguagesTranslationsUser';return this.apiClient.callApi("/api/v2/languages/translations/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguages(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLanguages';return this.apiClient.callApi("/api/v2/languages","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class F{constructor(e){this.apiClient=e||d.instance}deleteLearningAssignment(e){if(void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling deleteLearningAssignment';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}","DELETE",{assignmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLearningModule(e){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling deleteLearningModule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}","DELETE",{moduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningAssignment(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling getLearningAssignment';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}","GET",{assignmentId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningAssignmentStep(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling getLearningAssignmentStep';if(void 0===i||null===i)throw'Missing the required parameter "stepId" when calling getLearningAssignmentStep';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/steps/{stepId}","GET",{assignmentId:e,stepId:i},{shareableContentObjectId:t.shareableContentObjectId,defaultShareableContentObject:t.defaultShareableContentObject,expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningAssignments(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments","GET",{},{moduleId:e.moduleId,interval:e.interval,completionInterval:e.completionInterval,overdue:e.overdue,pageSize:e.pageSize,pageNumber:e.pageNumber,pass:e.pass,minPercentageScore:e.minPercentageScore,maxPercentageScore:e.maxPercentageScore,sortOrder:e.sortOrder,sortBy:e.sortBy,userId:this.apiClient.buildCollectionParam(e.userId,"multi"),types:this.apiClient.buildCollectionParam(e.types,"multi"),states:this.apiClient.buildCollectionParam(e.states,"multi"),expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningAssignmentsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments/me","GET",{},{moduleId:e.moduleId,interval:e.interval,completionInterval:e.completionInterval,overdue:e.overdue,pageSize:e.pageSize,pageNumber:e.pageNumber,pass:e.pass,minPercentageScore:e.minPercentageScore,maxPercentageScore:e.maxPercentageScore,sortOrder:e.sortOrder,sortBy:e.sortBy,types:this.apiClient.buildCollectionParam(e.types,"multi"),states:this.apiClient.buildCollectionParam(e.states,"multi"),expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModule(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}","GET",{moduleId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModuleJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModuleJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getLearningModuleJob';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/jobs/{jobId}","GET",{moduleId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModulePreview(e){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModulePreview';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/preview","GET",{moduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModuleRule(e){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModuleRule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/rule","GET",{moduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModuleVersion(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModuleVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getLearningModuleVersion';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/versions/{versionId}","GET",{moduleId:e,versionId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModules(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/modules","GET",{},{isArchived:e.isArchived,types:this.apiClient.buildCollectionParam(e.types,"multi"),pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,sortBy:e.sortBy,searchTerm:e.searchTerm,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),isPublished:e.isPublished,statuses:this.apiClient.buildCollectionParam(e.statuses,"multi"),externalIds:this.apiClient.buildCollectionParam(e.externalIds,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModulesAssignments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userIds" when calling getLearningModulesAssignments';return this.apiClient.callApi("/api/v2/learning/modules/assignments","GET",{},{userIds:this.apiClient.buildCollectionParam(e,"multi"),pageSize:i.pageSize,pageNumber:i.pageNumber,searchTerm:i.searchTerm,overdue:i.overdue,assignmentStates:this.apiClient.buildCollectionParam(i.assignmentStates,"multi"),expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModulesCoverartCoverArtId(e){if(void 0===e||null===e)throw'Missing the required parameter "coverArtId" when calling getLearningModulesCoverartCoverArtId';return this.apiClient.callApi("/api/v2/learning/modules/coverart/{coverArtId}","GET",{coverArtId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningScormScormId(e){if(void 0===e||null===e)throw'Missing the required parameter "scormId" when calling getLearningScormScormId';return this.apiClient.callApi("/api/v2/learning/scorm/{scormId}","GET",{scormId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchLearningAssignment(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling patchLearningAssignment';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}","PATCH",{assignmentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchLearningAssignmentReschedule(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling patchLearningAssignmentReschedule';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/reschedule","PATCH",{assignmentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchLearningAssignmentStep(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling patchLearningAssignmentStep';if(void 0===i||null===i)throw'Missing the required parameter "stepId" when calling patchLearningAssignmentStep';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/steps/{stepId}","PATCH",{assignmentId:e,stepId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchLearningModuleUserAssignments(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling patchLearningModuleUserAssignments';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchLearningModuleUserAssignments';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchLearningModuleUserAssignments';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/users/{userId}/assignments","PATCH",{moduleId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssessmentsScoring(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLearningAssessmentsScoring';return this.apiClient.callApi("/api/v2/learning/assessments/scoring","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentReassign(e){if(void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling postLearningAssignmentReassign';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/reassign","POST",{assignmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentReset(e){if(void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling postLearningAssignmentReset';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/reset","POST",{assignmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignments(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLearningAssignmentsAggregatesQuery';return this.apiClient.callApi("/api/v2/learning/assignments/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentsBulkadd(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments/bulkadd","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentsBulkremove(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments/bulkremove","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningModuleJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling postLearningModuleJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLearningModuleJobs';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/jobs","POST",{moduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningModulePublish(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling postLearningModulePublish';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/publish","POST",{moduleId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningModules(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLearningModules';return this.apiClient.callApi("/api/v2/learning/modules","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningRulesQuery(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "pageSize" when calling postLearningRulesQuery';if(void 0===i||null===i)throw'Missing the required parameter "pageNumber" when calling postLearningRulesQuery';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postLearningRulesQuery';return this.apiClient.callApi("/api/v2/learning/rules/query","POST",{},{pageSize:e,pageNumber:i},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningScheduleslotsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLearningScheduleslotsQuery';return this.apiClient.callApi("/api/v2/learning/scheduleslots/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningScorm(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/scorm","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putLearningModule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling putLearningModule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putLearningModule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}","PUT",{moduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putLearningModulePreview(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling putLearningModulePreview';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putLearningModulePreview';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/preview","PUT",{moduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putLearningModuleRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling putLearningModuleRule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putLearningModuleRule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/rule","PUT",{moduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Q{constructor(e){this.apiClient=e||d.instance}getLicenseDefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "licenseId" when calling getLicenseDefinition';return this.apiClient.callApi("/api/v2/license/definitions/{licenseId}","GET",{licenseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLicenseDefinitions(){return this.apiClient.callApi("/api/v2/license/definitions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLicenseToggle(e){if(void 0===e||null===e)throw'Missing the required parameter "featureName" when calling getLicenseToggle';return this.apiClient.callApi("/api/v2/license/toggles/{featureName}","GET",{featureName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLicenseUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getLicenseUser';return this.apiClient.callApi("/api/v2/license/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLicenseUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/license/users","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLicenseInfer(e){return e=e||{},this.apiClient.callApi("/api/v2/license/infer","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLicenseOrganization(e){return e=e||{},this.apiClient.callApi("/api/v2/license/organization","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLicenseToggle(e){if(void 0===e||null===e)throw'Missing the required parameter "featureName" when calling postLicenseToggle';return this.apiClient.callApi("/api/v2/license/toggles/{featureName}","POST",{featureName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLicenseUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/license/users","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class _{constructor(e){this.apiClient=e||d.instance}deleteLocation(e){if(void 0===e||null===e)throw'Missing the required parameter "locationId" when calling deleteLocation';return this.apiClient.callApi("/api/v2/locations/{locationId}","DELETE",{locationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocation(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "locationId" when calling getLocation';return this.apiClient.callApi("/api/v2/locations/{locationId}","GET",{locationId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocationSublocations(e){if(void 0===e||null===e)throw'Missing the required parameter "locationId" when calling getLocationSublocations';return this.apiClient.callApi("/api/v2/locations/{locationId}/sublocations","GET",{locationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocations(e){return e=e||{},this.apiClient.callApi("/api/v2/locations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocationsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getLocationsSearch';return this.apiClient.callApi("/api/v2/locations/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchLocation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "locationId" when calling patchLocation';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchLocation';return this.apiClient.callApi("/api/v2/locations/{locationId}","PATCH",{locationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLocations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLocations';return this.apiClient.callApi("/api/v2/locations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLocationsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLocationsSearch';return this.apiClient.callApi("/api/v2/locations/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class H{constructor(e){this.apiClient=e||d.instance}deleteDiagnosticsLogcaptureBrowserUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteDiagnosticsLogcaptureBrowserUser';return this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/users/{userId}","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDiagnosticsLogcaptureBrowserEntriesDownloadJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getDiagnosticsLogcaptureBrowserEntriesDownloadJob';return this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/entries/download/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDiagnosticsLogcaptureBrowserUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getDiagnosticsLogcaptureBrowserUser';return this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDiagnosticsLogcaptureBrowserUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/users","GET",{},{includeExpired:e.includeExpired},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postDiagnosticsLogcaptureBrowserEntriesDownloadJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/entries/download/jobs","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postDiagnosticsLogcaptureBrowserEntriesQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/entries/query","POST",{},{before:e.before,after:e.after,pageSize:e.pageSize},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postDiagnosticsLogcaptureBrowserUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling postDiagnosticsLogcaptureBrowserUser';return this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/users/{userId}","POST",{userId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class ${constructor(e){this.apiClient=e||d.instance}deleteMessagingSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling deleteMessagingSetting';return this.apiClient.callApi("/api/v2/messaging/settings/{messageSettingId}","DELETE",{messageSettingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteMessagingSettingsDefault(){return this.apiClient.callApi("/api/v2/messaging/settings/default","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteMessagingSupportedcontentSupportedContentId(e){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling deleteMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/messaging/supportedcontent/{supportedContentId}","DELETE",{supportedContentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling getMessagingSetting';return this.apiClient.callApi("/api/v2/messaging/settings/{messageSettingId}","GET",{messageSettingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/messaging/settings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSettingsDefault(){return this.apiClient.callApi("/api/v2/messaging/settings/default","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSupportedcontent(e){return e=e||{},this.apiClient.callApi("/api/v2/messaging/supportedcontent","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSupportedcontentSupportedContentId(e){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling getMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/messaging/supportedcontent/{supportedContentId}","GET",{supportedContentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchMessagingSetting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling patchMessagingSetting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchMessagingSetting';return this.apiClient.callApi("/api/v2/messaging/settings/{messageSettingId}","PATCH",{messageSettingId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchMessagingSupportedcontentSupportedContentId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling patchMessagingSupportedcontentSupportedContentId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/messaging/supportedcontent/{supportedContentId}","PATCH",{supportedContentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postMessagingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postMessagingSettings';return this.apiClient.callApi("/api/v2/messaging/settings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postMessagingSupportedcontent(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postMessagingSupportedcontent';return this.apiClient.callApi("/api/v2/messaging/supportedcontent","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putMessagingSettingsDefault(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putMessagingSettingsDefault';return this.apiClient.callApi("/api/v2/messaging/settings/default","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Z{constructor(e){this.apiClient=e||d.instance}deleteMobiledevice(e){if(void 0===e||null===e)throw'Missing the required parameter "deviceId" when calling deleteMobiledevice';return this.apiClient.callApi("/api/v2/mobiledevices/{deviceId}","DELETE",{deviceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMobiledevice(e){if(void 0===e||null===e)throw'Missing the required parameter "deviceId" when calling getMobiledevice';return this.apiClient.callApi("/api/v2/mobiledevices/{deviceId}","GET",{deviceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMobiledevices(e){return e=e||{},this.apiClient.callApi("/api/v2/mobiledevices","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postMobiledevices(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postMobiledevices';return this.apiClient.callApi("/api/v2/mobiledevices","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putMobiledevice(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deviceId" when calling putMobiledevice';return this.apiClient.callApi("/api/v2/mobiledevices/{deviceId}","PUT",{deviceId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class X{constructor(e){this.apiClient=e||d.instance}deleteNotificationsChannelSubscriptions(e){if(void 0===e||null===e)throw'Missing the required parameter "channelId" when calling deleteNotificationsChannelSubscriptions';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}/subscriptions","DELETE",{channelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getNotificationsAvailabletopics(e){return e=e||{},this.apiClient.callApi("/api/v2/notifications/availabletopics","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi"),includePreview:e.includePreview},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getNotificationsChannelSubscriptions(e){if(void 0===e||null===e)throw'Missing the required parameter "channelId" when calling getNotificationsChannelSubscriptions';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}/subscriptions","GET",{channelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getNotificationsChannels(e){return e=e||{},this.apiClient.callApi("/api/v2/notifications/channels","GET",{},{includechannels:e.includechannels},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}headNotificationsChannel(e){if(void 0===e||null===e)throw'Missing the required parameter "channelId" when calling headNotificationsChannel';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}","HEAD",{channelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postNotificationsChannelSubscriptions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "channelId" when calling postNotificationsChannelSubscriptions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postNotificationsChannelSubscriptions';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}/subscriptions","POST",{channelId:e},{ignoreErrors:t.ignoreErrors},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postNotificationsChannels(){return this.apiClient.callApi("/api/v2/notifications/channels","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putNotificationsChannelSubscriptions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "channelId" when calling putNotificationsChannelSubscriptions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putNotificationsChannelSubscriptions';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}/subscriptions","PUT",{channelId:e},{ignoreErrors:t.ignoreErrors},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Y{constructor(e){this.apiClient=e||d.instance}deleteOauthClient(e){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling deleteOauthClient';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}","DELETE",{clientId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthAuthorization(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "clientId" when calling getOauthAuthorization';return this.apiClient.callApi("/api/v2/oauth/authorizations/{clientId}","GET",{clientId:e},{},{"Accept-Language":i.acceptLanguage},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthAuthorizations(e){return e=e||{},this.apiClient.callApi("/api/v2/oauth/authorizations","GET",{},{},{"Accept-Language":e.acceptLanguage},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClient(e){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling getOauthClient';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}","GET",{clientId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClientUsageQueryResult(e,i){if(void 0===e||null===e)throw'Missing the required parameter "executionId" when calling getOauthClientUsageQueryResult';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling getOauthClientUsageQueryResult';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/query/results/{executionId}","GET",{executionId:e,clientId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClientUsageSummary(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "clientId" when calling getOauthClientUsageSummary';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/summary","GET",{clientId:e},{days:i.days},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClients(){return this.apiClient.callApi("/api/v2/oauth/clients","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthScope(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scopeId" when calling getOauthScope';return this.apiClient.callApi("/api/v2/oauth/scopes/{scopeId}","GET",{scopeId:e},{},{"Accept-Language":i.acceptLanguage},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthScopes(e){return e=e||{},this.apiClient.callApi("/api/v2/oauth/scopes","GET",{},{},{"Accept-Language":e.acceptLanguage},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOauthClientSecret(e){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling postOauthClientSecret';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/secret","POST",{clientId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOauthClientUsageQuery(e,i){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling postOauthClientUsageQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOauthClientUsageQuery';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/query","POST",{clientId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOauthClients(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOauthClients';return this.apiClient.callApi("/api/v2/oauth/clients","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOauthClient(e,i){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling putOauthClient';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOauthClient';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}","PUT",{clientId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class ee{constructor(e){this.apiClient=e||d.instance}deleteAuthorizationDivision(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling deleteAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","DELETE",{divisionId:e},{force:i.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivision(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling getAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","GET",{divisionId:e},{objectCount:i.objectCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisions(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/divisions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,objectCount:e.objectCount,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionsHome(){return this.apiClient.callApi("/api/v2/authorization/divisions/home","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionsLimit(){return this.apiClient.callApi("/api/v2/authorization/divisions/limit","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisionObject(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling postAuthorizationDivisionObject';if(void 0===i||null===i)throw'Missing the required parameter "objectType" when calling postAuthorizationDivisionObject';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postAuthorizationDivisionObject';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/objects/{objectType}","POST",{divisionId:e,objectType:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisionRestore(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling postAuthorizationDivisionRestore';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/restore","POST",{divisionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuthorizationDivisions';return this.apiClient.callApi("/api/v2/authorization/divisions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationDivision(e,i){if(void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling putAuthorizationDivision';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","PUT",{divisionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class ie{constructor(e){this.apiClient=e||d.instance}getUsageEventsDefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "eventDefinitionId" when calling getUsageEventsDefinition';return this.apiClient.callApi("/api/v2/usage/events/definitions/{eventDefinitionId}","GET",{eventDefinitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsageEventsDefinitions(){return this.apiClient.callApi("/api/v2/usage/events/definitions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class te{constructor(e){this.apiClient=e||d.instance}getFieldconfig(e){if(void 0===e||null===e)throw'Missing the required parameter "type" when calling getFieldconfig';return this.apiClient.callApi("/api/v2/fieldconfig","GET",{},{type:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsAuthenticationSettings(){return this.apiClient.callApi("/api/v2/organizations/authentication/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsEmbeddedintegration(){return this.apiClient.callApi("/api/v2/organizations/embeddedintegration","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsIpaddressauthentication(){return this.apiClient.callApi("/api/v2/organizations/ipaddressauthentication","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsChangerequest(e){if(void 0===e||null===e)throw'Missing the required parameter "requestId" when calling getOrganizationsLimitsChangerequest';return this.apiClient.callApi("/api/v2/organizations/limits/changerequests/{requestId}","GET",{requestId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsChangerequests(e){return e=e||{},this.apiClient.callApi("/api/v2/organizations/limits/changerequests","GET",{},{after:e.after,before:e.before,status:e.status,pageSize:e.pageSize,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsDocs(){return this.apiClient.callApi("/api/v2/organizations/limits/docs","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsDocsFreetrial(){return this.apiClient.callApi("/api/v2/organizations/limits/docs/freetrial","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespace(e){if(void 0===e||null===e)throw'Missing the required parameter "namespaceName" when calling getOrganizationsLimitsNamespace';return this.apiClient.callApi("/api/v2/organizations/limits/namespaces/{namespaceName}","GET",{namespaceName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespaceCounts(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "namespaceName" when calling getOrganizationsLimitsNamespaceCounts';return this.apiClient.callApi("/api/v2/organizations/limits/namespaces/{namespaceName}/counts","GET",{namespaceName:e},{cursor:i.cursor,entityId:i.entityId,userId:i.userId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespaceDefaults(e){if(void 0===e||null===e)throw'Missing the required parameter "namespaceName" when calling getOrganizationsLimitsNamespaceDefaults';return this.apiClient.callApi("/api/v2/organizations/limits/namespaces/{namespaceName}/defaults","GET",{namespaceName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespaceLimitCounts(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "namespaceName" when calling getOrganizationsLimitsNamespaceLimitCounts';if(void 0===i||null===i)throw'Missing the required parameter "limitName" when calling getOrganizationsLimitsNamespaceLimitCounts';return this.apiClient.callApi("/api/v2/organizations/limits/namespaces/{namespaceName}/limits/{limitName}/counts","GET",{namespaceName:e,limitName:i},{entityId:t.entityId,userId:t.userId,cursor:t.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespaces(e){return e=e||{},this.apiClient.callApi("/api/v2/organizations/limits/namespaces","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsMe(){return this.apiClient.callApi("/api/v2/organizations/me","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsWhitelist(){return this.apiClient.callApi("/api/v2/organizations/whitelist","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchOrganizationsAuthenticationSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchOrganizationsAuthenticationSettings';return this.apiClient.callApi("/api/v2/organizations/authentication/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchOrganizationsFeature(e,i){if(void 0===e||null===e)throw'Missing the required parameter "featureName" when calling patchOrganizationsFeature';if(void 0===i||null===i)throw'Missing the required parameter "enabled" when calling patchOrganizationsFeature';return this.apiClient.callApi("/api/v2/organizations/features/{featureName}","PATCH",{featureName:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOrganizationsEmbeddedintegration(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putOrganizationsEmbeddedintegration';return this.apiClient.callApi("/api/v2/organizations/embeddedintegration","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOrganizationsIpaddressauthentication(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putOrganizationsIpaddressauthentication';return this.apiClient.callApi("/api/v2/organizations/ipaddressauthentication","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOrganizationsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/organizations/me","PUT",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putOrganizationsWhitelist(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putOrganizationsWhitelist';return this.apiClient.callApi("/api/v2/organizations/whitelist","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class ne{constructor(e){this.apiClient=e||d.instance}deleteOrgauthorizationTrustee(e){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrustee';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}","DELETE",{trusteeOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeCloneduser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeCloneduser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrusteeCloneduser';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/clonedusers/{trusteeUserId}","DELETE",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeGroup';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling deleteOrgauthorizationTrusteeGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}","DELETE",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeGroupRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeGroupRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling deleteOrgauthorizationTrusteeGroupRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles","DELETE",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrusteeUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}","DELETE",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeUserRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrusteeUserRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles","DELETE",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustees(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOrgauthorizationTrustees';return this.apiClient.callApi("/api/v2/orgauthorization/trustees","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustor(e){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling deleteOrgauthorizationTrustor';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}","DELETE",{trustorOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustorCloneduser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling deleteOrgauthorizationTrustorCloneduser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrustorCloneduser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}","DELETE",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustorGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling deleteOrgauthorizationTrustorGroup';if(void 0===i||null===i)throw'Missing the required parameter "trustorGroupId" when calling deleteOrgauthorizationTrustorGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}","DELETE",{trustorOrgId:e,trustorGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustorUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling deleteOrgauthorizationTrustorUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrustorUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}","DELETE",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustors(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOrgauthorizationTrustors';return this.apiClient.callApi("/api/v2/orgauthorization/trustors","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationPairing(e){if(void 0===e||null===e)throw'Missing the required parameter "pairingId" when calling getOrgauthorizationPairing';return this.apiClient.callApi("/api/v2/orgauthorization/pairings/{pairingId}","GET",{pairingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustee(e){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrustee';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}","GET",{trusteeOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeClonedusers(e){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeClonedusers';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/clonedusers","GET",{trusteeOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeGroup';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling getOrgauthorizationTrusteeGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}","GET",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeGroupRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeGroupRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling getOrgauthorizationTrusteeGroupRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles","GET",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeGroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeGroups';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups","GET",{trusteeOrgId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling getOrgauthorizationTrusteeUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}","GET",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeUserRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling getOrgauthorizationTrusteeUserRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles","GET",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeUsers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeUsers';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users","GET",{trusteeOrgId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustees(e){return e=e||{},this.apiClient.callApi("/api/v2/orgauthorization/trustees","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteesDefault(){return this.apiClient.callApi("/api/v2/orgauthorization/trustees/default","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustor(e){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustor';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}","GET",{trustorOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorCloneduser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorCloneduser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling getOrgauthorizationTrustorCloneduser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}","GET",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorClonedusers(e){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorClonedusers';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers","GET",{trustorOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorGroup';if(void 0===i||null===i)throw'Missing the required parameter "trustorGroupId" when calling getOrgauthorizationTrustorGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}","GET",{trustorOrgId:e,trustorGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorGroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorGroups';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/groups","GET",{trustorOrgId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling getOrgauthorizationTrustorUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}","GET",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorUsers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorUsers';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/users","GET",{trustorOrgId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustors(e){return e=e||{},this.apiClient.callApi("/api/v2/orgauthorization/trustors","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationPairings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOrgauthorizationPairings';return this.apiClient.callApi("/api/v2/orgauthorization/pairings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrusteeGroups(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling postOrgauthorizationTrusteeGroups';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOrgauthorizationTrusteeGroups';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups","POST",{trusteeOrgId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrusteeUsers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling postOrgauthorizationTrusteeUsers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOrgauthorizationTrusteeUsers';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users","POST",{trusteeOrgId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrustees(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOrgauthorizationTrustees';return this.apiClient.callApi("/api/v2/orgauthorization/trustees","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrusteesAudits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postOrgauthorizationTrusteesAudits';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/audits","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrusteesDefault(e){return e=e||{},this.apiClient.callApi("/api/v2/orgauthorization/trustees/default","POST",{},{assignDefaultRole:e.assignDefaultRole,autoExpire:e.autoExpire},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrustorAudits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postOrgauthorizationTrustorAudits';return this.apiClient.callApi("/api/v2/orgauthorization/trustor/audits","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrustee(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrustee';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOrgauthorizationTrustee';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}","PUT",{trusteeOrgId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrusteeGroupRoledivisions(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrusteeGroupRoledivisions';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling putOrgauthorizationTrusteeGroupRoledivisions';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOrgauthorizationTrusteeGroupRoledivisions';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roledivisions","PUT",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrusteeGroupRoles(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrusteeGroupRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling putOrgauthorizationTrusteeGroupRoles';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOrgauthorizationTrusteeGroupRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles","PUT",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrusteeUserRoledivisions(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrusteeUserRoledivisions';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrusteeUserRoledivisions';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOrgauthorizationTrusteeUserRoledivisions';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roledivisions","PUT",{trusteeOrgId:e,trusteeUserId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrusteeUserRoles(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrusteeUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrusteeUserRoles';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOrgauthorizationTrusteeUserRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles","PUT",{trusteeOrgId:e,trusteeUserId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrustorCloneduser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling putOrgauthorizationTrustorCloneduser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrustorCloneduser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}","PUT",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrustorGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling putOrgauthorizationTrustorGroup';if(void 0===i||null===i)throw'Missing the required parameter "trustorGroupId" when calling putOrgauthorizationTrustorGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}","PUT",{trustorOrgId:e,trustorGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrustorUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling putOrgauthorizationTrustorUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrustorUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}","PUT",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class ae{constructor(e){this.apiClient=e||d.instance}deleteOutboundAttemptlimit(e){if(void 0===e||null===e)throw'Missing the required parameter "attemptLimitsId" when calling deleteOutboundAttemptlimit';return this.apiClient.callApi("/api/v2/outbound/attemptlimits/{attemptLimitsId}","DELETE",{attemptLimitsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCallabletimeset(e){if(void 0===e||null===e)throw'Missing the required parameter "callableTimeSetId" when calling deleteOutboundCallabletimeset';return this.apiClient.callApi("/api/v2/outbound/callabletimesets/{callableTimeSetId}","DELETE",{callableTimeSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCallanalysisresponseset(e){if(void 0===e||null===e)throw'Missing the required parameter "callAnalysisSetId" when calling deleteOutboundCallanalysisresponseset';return this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}","DELETE",{callAnalysisSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling deleteOutboundCampaign';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}","DELETE",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCampaignProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling deleteOutboundCampaignProgress';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/progress","DELETE",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCampaignrule(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignRuleId" when calling deleteOutboundCampaignrule';return this.apiClient.callApi("/api/v2/outbound/campaignrules/{campaignRuleId}","DELETE",{campaignRuleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlist(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling deleteOutboundContactlist';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}","DELETE",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlistContact(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling deleteOutboundContactlistContact';if(void 0===i||null===i)throw'Missing the required parameter "contactId" when calling deleteOutboundContactlistContact';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}","DELETE",{contactListId:e,contactId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlistContacts(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling deleteOutboundContactlistContacts';if(void 0===i||null===i)throw'Missing the required parameter "contactIds" when calling deleteOutboundContactlistContacts';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts","DELETE",{contactListId:e},{contactIds:this.apiClient.buildCollectionParam(i,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlistfilter(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListFilterId" when calling deleteOutboundContactlistfilter';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/{contactListFilterId}","DELETE",{contactListFilterId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlists(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOutboundContactlists';return this.apiClient.callApi("/api/v2/outbound/contactlists","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlisttemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListTemplateId" when calling deleteOutboundContactlisttemplate';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/{contactListTemplateId}","DELETE",{contactListTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlisttemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOutboundContactlisttemplates';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDigitalruleset(e){if(void 0===e||null===e)throw'Missing the required parameter "digitalRuleSetId" when calling deleteOutboundDigitalruleset';return this.apiClient.callApi("/api/v2/outbound/digitalrulesets/{digitalRuleSetId}","DELETE",{digitalRuleSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDnclist(e){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling deleteOutboundDnclist';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}","DELETE",{dncListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDnclistCustomexclusioncolumns(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling deleteOutboundDnclistCustomexclusioncolumns';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/customexclusioncolumns","DELETE",{dncListId:e},{expiredOnly:i.expiredOnly},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDnclistEmailaddresses(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling deleteOutboundDnclistEmailaddresses';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/emailaddresses","DELETE",{dncListId:e},{expiredOnly:i.expiredOnly},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDnclistPhonenumbers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling deleteOutboundDnclistPhonenumbers';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/phonenumbers","DELETE",{dncListId:e},{expiredOnly:i.expiredOnly},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundFilespecificationtemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "fileSpecificationTemplateId" when calling deleteOutboundFilespecificationtemplate';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}","DELETE",{fileSpecificationTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundFilespecificationtemplatesBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOutboundFilespecificationtemplatesBulk';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates/bulk","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundImporttemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "importTemplateId" when calling deleteOutboundImporttemplate';return this.apiClient.callApi("/api/v2/outbound/importtemplates/{importTemplateId}","DELETE",{importTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundImporttemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOutboundImporttemplates';return this.apiClient.callApi("/api/v2/outbound/importtemplates","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundMessagingcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling deleteOutboundMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}","DELETE",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundMessagingcampaignProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling deleteOutboundMessagingcampaignProgress';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress","DELETE",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundRuleset(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleSetId" when calling deleteOutboundRuleset';return this.apiClient.callApi("/api/v2/outbound/rulesets/{ruleSetId}","DELETE",{ruleSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSchedulesCampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling deleteOutboundSchedulesCampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/campaigns/{campaignId}","DELETE",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSchedulesEmailcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "emailCampaignId" when calling deleteOutboundSchedulesEmailcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}","DELETE",{emailCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSchedulesMessagingcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling deleteOutboundSchedulesMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}","DELETE",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSchedulesSequence(e){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling deleteOutboundSchedulesSequence';return this.apiClient.callApi("/api/v2/outbound/schedules/sequences/{sequenceId}","DELETE",{sequenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSequence(e){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling deleteOutboundSequence';return this.apiClient.callApi("/api/v2/outbound/sequences/{sequenceId}","DELETE",{sequenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundAttemptlimit(e){if(void 0===e||null===e)throw'Missing the required parameter "attemptLimitsId" when calling getOutboundAttemptlimit';return this.apiClient.callApi("/api/v2/outbound/attemptlimits/{attemptLimitsId}","GET",{attemptLimitsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundAttemptlimits(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/attemptlimits","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCallabletimeset(e){if(void 0===e||null===e)throw'Missing the required parameter "callableTimeSetId" when calling getOutboundCallabletimeset';return this.apiClient.callApi("/api/v2/outbound/callabletimesets/{callableTimeSetId}","GET",{callableTimeSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCallabletimesets(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/callabletimesets","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCallanalysisresponseset(e){if(void 0===e||null===e)throw'Missing the required parameter "callAnalysisSetId" when calling getOutboundCallanalysisresponseset';return this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}","GET",{callAnalysisSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCallanalysisresponsesets(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaign';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignAgentownedmappingpreviewResults(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignAgentownedmappingpreviewResults';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/agentownedmappingpreview/results","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignDiagnostics(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignDiagnostics';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/diagnostics","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignInteractions(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignInteractions';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/interactions","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignLinedistribution(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignLinedistribution';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/linedistribution","GET",{campaignId:e},{includeOnlyActiveCampaigns:i.includeOnlyActiveCampaigns,edgeGroupId:i.edgeGroupId,siteId:i.siteId,useWeight:i.useWeight,relativeWeight:i.relativeWeight,outboundLineCount:i.outboundLineCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignProgress';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/progress","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignSkillcombinations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignSkillcombinations';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/skillcombinations","GET",{campaignId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignStats(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignStats';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/stats","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignrule(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignRuleId" when calling getOutboundCampaignrule';return this.apiClient.callApi("/api/v2/outbound/campaignrules/{campaignRuleId}","GET",{campaignRuleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignrules(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaignrules","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaigns(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaigns","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),contactListId:e.contactListId,dncListIds:e.dncListIds,distributionQueueId:e.distributionQueueId,edgeGroupId:e.edgeGroupId,callAnalysisResponseSetId:e.callAnalysisResponseSetId,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignsAll(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaigns/all","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),mediaType:this.apiClient.buildCollectionParam(e.mediaType,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignsAllDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaigns/all/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),mediaType:this.apiClient.buildCollectionParam(e.mediaType,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignsDivisionview(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignsDivisionview';return this.apiClient.callApi("/api/v2/outbound/campaigns/divisionviews/{campaignId}","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaigns/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlist(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlist';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}","GET",{contactListId:e},{includeImportStatus:i.includeImportStatus,includeSize:i.includeSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistContact(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistContact';if(void 0===i||null===i)throw'Missing the required parameter "contactId" when calling getOutboundContactlistContact';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}","GET",{contactListId:e,contactId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistContactsBulkJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistContactsBulkJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getOutboundContactlistContactsBulkJob';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk/jobs/{jobId}","GET",{contactListId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistContactsBulkJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistContactsBulkJobs';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk/jobs","GET",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistExport(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistExport';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/export","GET",{contactListId:e},{download:i.download},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistImportstatus(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistImportstatus';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/importstatus","GET",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistTimezonemappingpreview(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistTimezonemappingpreview';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/timezonemappingpreview","GET",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistfilter(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListFilterId" when calling getOutboundContactlistfilter';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/{contactListFilterId}","GET",{contactListFilterId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistfilters(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/contactlistfilters","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder,contactListId:e.contactListId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlists(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/contactlists","GET",{},{includeImportStatus:e.includeImportStatus,includeSize:e.includeSize,pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistsDivisionview(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistsDivisionview';return this.apiClient.callApi("/api/v2/outbound/contactlists/divisionviews/{contactListId}","GET",{contactListId:e},{includeImportStatus:i.includeImportStatus,includeSize:i.includeSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/contactlists/divisionviews","GET",{},{includeImportStatus:e.includeImportStatus,includeSize:e.includeSize,pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlisttemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListTemplateId" when calling getOutboundContactlisttemplate';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/{contactListTemplateId}","GET",{contactListTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlisttemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/contactlisttemplates","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDigitalruleset(e){if(void 0===e||null===e)throw'Missing the required parameter "digitalRuleSetId" when calling getOutboundDigitalruleset';return this.apiClient.callApi("/api/v2/outbound/digitalrulesets/{digitalRuleSetId}","GET",{digitalRuleSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDigitalrulesets(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/digitalrulesets","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclist(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling getOutboundDnclist';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}","GET",{dncListId:e},{includeImportStatus:i.includeImportStatus,includeSize:i.includeSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclistExport(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling getOutboundDnclistExport';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/export","GET",{dncListId:e},{download:i.download},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclistImportstatus(e){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling getOutboundDnclistImportstatus';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/importstatus","GET",{dncListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclists(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/dnclists","GET",{},{includeImportStatus:e.includeImportStatus,includeSize:e.includeSize,pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,dncSourceType:e.dncSourceType,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclistsDivisionview(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling getOutboundDnclistsDivisionview';return this.apiClient.callApi("/api/v2/outbound/dnclists/divisionviews/{dncListId}","GET",{dncListId:e},{includeImportStatus:i.includeImportStatus,includeSize:i.includeSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclistsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/dnclists/divisionviews","GET",{},{includeImportStatus:e.includeImportStatus,includeSize:e.includeSize,pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,name:e.name,dncSourceType:e.dncSourceType,id:this.apiClient.buildCollectionParam(e.id,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundEvent(e){if(void 0===e||null===e)throw'Missing the required parameter "eventId" when calling getOutboundEvent';return this.apiClient.callApi("/api/v2/outbound/events/{eventId}","GET",{eventId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundEvents(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/events","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,category:e.category,level:e.level,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundFilespecificationtemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "fileSpecificationTemplateId" when calling getOutboundFilespecificationtemplate';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}","GET",{fileSpecificationTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundFilespecificationtemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundImporttemplate(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "importTemplateId" when calling getOutboundImporttemplate';return this.apiClient.callApi("/api/v2/outbound/importtemplates/{importTemplateId}","GET",{importTemplateId:e},{includeImportStatus:i.includeImportStatus},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundImporttemplateImportstatus(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "importTemplateId" when calling getOutboundImporttemplateImportstatus';return this.apiClient.callApi("/api/v2/outbound/importtemplates/{importTemplateId}/importstatus","GET",{importTemplateId:e},{listNamePrefix:i.listNamePrefix},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundImporttemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/importtemplates","GET",{},{includeImportStatus:e.includeImportStatus,pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder,contactListTemplateId:e.contactListTemplateId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaignDiagnostics(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundMessagingcampaignDiagnostics';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/diagnostics","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaignProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundMessagingcampaignProgress';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaigns(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/messagingcampaigns","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,contactListId:e.contactListId,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),type:e.type,senderSmsPhoneNumber:e.senderSmsPhoneNumber,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaignsDivisionview(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundMessagingcampaignsDivisionview';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/divisionviews/{messagingCampaignId}","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaignsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name,type:e.type,id:this.apiClient.buildCollectionParam(e.id,"multi"),senderSmsPhoneNumber:e.senderSmsPhoneNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundRuleset(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleSetId" when calling getOutboundRuleset';return this.apiClient.callApi("/api/v2/outbound/rulesets/{ruleSetId}","GET",{ruleSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundRulesets(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/rulesets","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesCampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundSchedulesCampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/campaigns/{campaignId}","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesCampaigns(){return this.apiClient.callApi("/api/v2/outbound/schedules/campaigns","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesEmailcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "emailCampaignId" when calling getOutboundSchedulesEmailcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}","GET",{emailCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesEmailcampaigns(){return this.apiClient.callApi("/api/v2/outbound/schedules/emailcampaigns","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesMessagingcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundSchedulesMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesMessagingcampaigns(){return this.apiClient.callApi("/api/v2/outbound/schedules/messagingcampaigns","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesSequence(e){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling getOutboundSchedulesSequence';return this.apiClient.callApi("/api/v2/outbound/schedules/sequences/{sequenceId}","GET",{sequenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesSequences(){return this.apiClient.callApi("/api/v2/outbound/schedules/sequences","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSequence(e){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling getOutboundSequence';return this.apiClient.callApi("/api/v2/outbound/sequences/{sequenceId}","GET",{sequenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSequences(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/sequences","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSettings(){return this.apiClient.callApi("/api/v2/outbound/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundWrapupcodemappings(){return this.apiClient.callApi("/api/v2/outbound/wrapupcodemappings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundCampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling patchOutboundCampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchOutboundCampaign';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}","PATCH",{campaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundDnclistCustomexclusioncolumns(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling patchOutboundDnclistCustomexclusioncolumns';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchOutboundDnclistCustomexclusioncolumns';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/customexclusioncolumns","PATCH",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundDnclistEmailaddresses(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling patchOutboundDnclistEmailaddresses';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchOutboundDnclistEmailaddresses';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/emailaddresses","PATCH",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundDnclistPhonenumbers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling patchOutboundDnclistPhonenumbers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchOutboundDnclistPhonenumbers';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/phonenumbers","PATCH",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchOutboundSettings';return this.apiClient.callApi("/api/v2/outbound/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundAttemptlimits(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundAttemptlimits';return this.apiClient.callApi("/api/v2/outbound/attemptlimits","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCallabletimesets(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCallabletimesets';return this.apiClient.callApi("/api/v2/outbound/callabletimesets","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCallanalysisresponsesets(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCallanalysisresponsesets';return this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignAgentownedmappingpreview(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling postOutboundCampaignAgentownedmappingpreview';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/agentownedmappingpreview","POST",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignCallbackSchedule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling postOutboundCampaignCallbackSchedule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundCampaignCallbackSchedule';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/callback/schedule","POST",{campaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignrules(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCampaignrules';return this.apiClient.callApi("/api/v2/outbound/campaignrules","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaigns(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCampaigns';return this.apiClient.callApi("/api/v2/outbound/campaigns","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignsProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCampaignsProgress';return this.apiClient.callApi("/api/v2/outbound/campaigns/progress","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistClear(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistClear';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/clear","POST",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContacts(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContacts';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContacts';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts","POST",{contactListId:e},{priority:t.priority,clearSystemData:t.clearSystemData,doNotQueue:t.doNotQueue},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContactsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContactsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContactsBulk';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk","POST",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContactsBulkRemove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContactsBulkRemove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContactsBulkRemove';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk/remove","POST",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContactsBulkUpdate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContactsBulkUpdate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContactsBulkUpdate';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk/update","POST",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContactsSearch(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContactsSearch';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContactsSearch';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/search","POST",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistExport(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistExport';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/export","POST",{contactListId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistfilters(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlistfilters';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistfiltersBulkRetrieve(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlistfiltersBulkRetrieve';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/bulk/retrieve","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistfiltersPreview(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlistfiltersPreview';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/preview","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlists(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlists';return this.apiClient.callApi("/api/v2/outbound/contactlists","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlisttemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlisttemplates';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlisttemplatesBulkAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlisttemplatesBulkAdd';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/bulk/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlisttemplatesBulkRetrieve(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlisttemplatesBulkRetrieve';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/bulk/retrieve","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundConversationDnc(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postOutboundConversationDnc';return this.apiClient.callApi("/api/v2/outbound/conversations/{conversationId}/dnc","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDigitalrulesets(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundDigitalrulesets';return this.apiClient.callApi("/api/v2/outbound/digitalrulesets","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDnclistEmailaddresses(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling postOutboundDnclistEmailaddresses';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundDnclistEmailaddresses';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/emailaddresses","POST",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDnclistExport(e){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling postOutboundDnclistExport';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/export","POST",{dncListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDnclistPhonenumbers(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling postOutboundDnclistPhonenumbers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundDnclistPhonenumbers';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/phonenumbers","POST",{dncListId:e},{expirationDateTime:t.expirationDateTime},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDnclists(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundDnclists';return this.apiClient.callApi("/api/v2/outbound/dnclists","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundFilespecificationtemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundFilespecificationtemplates';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundImporttemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundImporttemplates';return this.apiClient.callApi("/api/v2/outbound/importtemplates","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundImporttemplatesBulkAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundImporttemplatesBulkAdd';return this.apiClient.callApi("/api/v2/outbound/importtemplates/bulk/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundMessagingcampaigns(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundMessagingcampaigns';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundMessagingcampaignsProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundMessagingcampaignsProgress';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/progress","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundRulesets(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundRulesets';return this.apiClient.callApi("/api/v2/outbound/rulesets","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundSequences(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundSequences';return this.apiClient.callApi("/api/v2/outbound/sequences","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundAttemptlimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "attemptLimitsId" when calling putOutboundAttemptlimit';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundAttemptlimit';return this.apiClient.callApi("/api/v2/outbound/attemptlimits/{attemptLimitsId}","PUT",{attemptLimitsId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCallabletimeset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "callableTimeSetId" when calling putOutboundCallabletimeset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundCallabletimeset';return this.apiClient.callApi("/api/v2/outbound/callabletimesets/{callableTimeSetId}","PUT",{callableTimeSetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCallanalysisresponseset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "callAnalysisSetId" when calling putOutboundCallanalysisresponseset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundCallanalysisresponseset';return this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}","PUT",{callAnalysisSetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling putOutboundCampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundCampaign';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}","PUT",{campaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCampaignAgent(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling putOutboundCampaignAgent';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling putOutboundCampaignAgent';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOutboundCampaignAgent';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/agents/{userId}","PUT",{campaignId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCampaignrule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignRuleId" when calling putOutboundCampaignrule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundCampaignrule';return this.apiClient.callApi("/api/v2/outbound/campaignrules/{campaignRuleId}","PUT",{campaignRuleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundContactlist(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling putOutboundContactlist';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundContactlist';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}","PUT",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundContactlistContact(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling putOutboundContactlistContact';if(void 0===i||null===i)throw'Missing the required parameter "contactId" when calling putOutboundContactlistContact';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOutboundContactlistContact';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}","PUT",{contactListId:e,contactId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundContactlistfilter(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListFilterId" when calling putOutboundContactlistfilter';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundContactlistfilter';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/{contactListFilterId}","PUT",{contactListFilterId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundContactlisttemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListTemplateId" when calling putOutboundContactlisttemplate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundContactlisttemplate';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/{contactListTemplateId}","PUT",{contactListTemplateId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundDigitalruleset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "digitalRuleSetId" when calling putOutboundDigitalruleset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundDigitalruleset';return this.apiClient.callApi("/api/v2/outbound/digitalrulesets/{digitalRuleSetId}","PUT",{digitalRuleSetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundDnclist(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling putOutboundDnclist';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundDnclist';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}","PUT",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundFilespecificationtemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "fileSpecificationTemplateId" when calling putOutboundFilespecificationtemplate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundFilespecificationtemplate';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}","PUT",{fileSpecificationTemplateId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundImporttemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "importTemplateId" when calling putOutboundImporttemplate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundImporttemplate';return this.apiClient.callApi("/api/v2/outbound/importtemplates/{importTemplateId}","PUT",{importTemplateId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundMessagingcampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling putOutboundMessagingcampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}","PUT",{messagingCampaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundRuleset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "ruleSetId" when calling putOutboundRuleset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundRuleset';return this.apiClient.callApi("/api/v2/outbound/rulesets/{ruleSetId}","PUT",{ruleSetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSchedulesCampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling putOutboundSchedulesCampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSchedulesCampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/campaigns/{campaignId}","PUT",{campaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSchedulesEmailcampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "emailCampaignId" when calling putOutboundSchedulesEmailcampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSchedulesEmailcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}","PUT",{emailCampaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSchedulesMessagingcampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling putOutboundSchedulesMessagingcampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSchedulesMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}","PUT",{messagingCampaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSchedulesSequence(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling putOutboundSchedulesSequence';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSchedulesSequence';return this.apiClient.callApi("/api/v2/outbound/schedules/sequences/{sequenceId}","PUT",{sequenceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSequence(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling putOutboundSequence';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSequence';return this.apiClient.callApi("/api/v2/outbound/sequences/{sequenceId}","PUT",{sequenceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundWrapupcodemappings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putOutboundWrapupcodemappings';return this.apiClient.callApi("/api/v2/outbound/wrapupcodemappings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class oe{constructor(e){this.apiClient=e||d.instance}deletePresenceDefinition0(e){if(void 0===e||null===e)throw'Missing the required parameter "definitionId" when calling deletePresenceDefinition0';return this.apiClient.callApi("/api/v2/presence/definitions/{definitionId}","DELETE",{definitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deletePresenceSource(e){if(void 0===e||null===e)throw'Missing the required parameter "sourceId" when calling deletePresenceSource';return this.apiClient.callApi("/api/v2/presence/sources/{sourceId}","DELETE",{sourceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deletePresencedefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "presenceId" when calling deletePresencedefinition';return this.apiClient.callApi("/api/v2/presencedefinitions/{presenceId}","DELETE",{presenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceDefinition0(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "definitionId" when calling getPresenceDefinition0';return this.apiClient.callApi("/api/v2/presence/definitions/{definitionId}","GET",{definitionId:e},{localeCode:i.localeCode},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceDefinitions0(e){return e=e||{},this.apiClient.callApi("/api/v2/presence/definitions","GET",{},{deactivated:e.deactivated,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),localeCode:e.localeCode},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceSettings(){return this.apiClient.callApi("/api/v2/presence/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceSource(e){if(void 0===e||null===e)throw'Missing the required parameter "sourceId" when calling getPresenceSource';return this.apiClient.callApi("/api/v2/presence/sources/{sourceId}","GET",{sourceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceSources(e){return e=e||{},this.apiClient.callApi("/api/v2/presence/sources","GET",{},{deactivated:e.deactivated},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceUserPrimarysource(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getPresenceUserPrimarysource';return this.apiClient.callApi("/api/v2/presence/users/{userId}/primarysource","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresencedefinition(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "presenceId" when calling getPresencedefinition';return this.apiClient.callApi("/api/v2/presencedefinitions/{presenceId}","GET",{presenceId:e},{localeCode:i.localeCode},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresencedefinitions(e){return e=e||{},this.apiClient.callApi("/api/v2/presencedefinitions","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,deleted:e.deleted,localeCode:e.localeCode},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSystempresences(){return this.apiClient.callApi("/api/v2/systempresences","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserPresence(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserPresence';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling getUserPresence';return this.apiClient.callApi("/api/v2/users/{userId}/presences/{sourceId}","GET",{userId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserPresencesPurecloud(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserPresencesPurecloud';return this.apiClient.callApi("/api/v2/users/{userId}/presences/purecloud","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersPresenceBulk(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sourceId" when calling getUsersPresenceBulk';return this.apiClient.callApi("/api/v2/users/presences/{sourceId}/bulk","GET",{sourceId:e},{id:this.apiClient.buildCollectionParam(i.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersPresencesPurecloudBulk(e){return e=e||{},this.apiClient.callApi("/api/v2/users/presences/purecloud/bulk","GET",{},{id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserPresence(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserPresence';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling patchUserPresence';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserPresence';return this.apiClient.callApi("/api/v2/users/{userId}/presences/{sourceId}","PATCH",{userId:e,sourceId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserPresencesPurecloud(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserPresencesPurecloud';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserPresencesPurecloud';return this.apiClient.callApi("/api/v2/users/{userId}/presences/purecloud","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postPresenceDefinitions0(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postPresenceDefinitions0';return this.apiClient.callApi("/api/v2/presence/definitions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postPresenceSources(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postPresenceSources';return this.apiClient.callApi("/api/v2/presence/sources","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postPresencedefinitions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postPresencedefinitions';return this.apiClient.callApi("/api/v2/presencedefinitions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putPresenceDefinition0(e,i){if(void 0===e||null===e)throw'Missing the required parameter "definitionId" when calling putPresenceDefinition0';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putPresenceDefinition0';return this.apiClient.callApi("/api/v2/presence/definitions/{definitionId}","PUT",{definitionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putPresenceSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putPresenceSettings';return this.apiClient.callApi("/api/v2/presence/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putPresenceSource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sourceId" when calling putPresenceSource';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putPresenceSource';return this.apiClient.callApi("/api/v2/presence/sources/{sourceId}","PUT",{sourceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putPresenceUserPrimarysource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putPresenceUserPrimarysource';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putPresenceUserPrimarysource';return this.apiClient.callApi("/api/v2/presence/users/{userId}/primarysource","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putPresencedefinition(e,i){if(void 0===e||null===e)throw'Missing the required parameter "presenceId" when calling putPresencedefinition';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putPresencedefinition';return this.apiClient.callApi("/api/v2/presencedefinitions/{presenceId}","PUT",{presenceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUsersPresencesBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putUsersPresencesBulk';return this.apiClient.callApi("/api/v2/users/presences/bulk","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class re{constructor(e){this.apiClient=e||d.instance}deleteProcessautomationTrigger(e){if(void 0===e||null===e)throw'Missing the required parameter "triggerId" when calling deleteProcessautomationTrigger';return this.apiClient.callApi("/api/v2/processautomation/triggers/{triggerId}","DELETE",{triggerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProcessautomationTrigger(e){if(void 0===e||null===e)throw'Missing the required parameter "triggerId" when calling getProcessautomationTrigger';return this.apiClient.callApi("/api/v2/processautomation/triggers/{triggerId}","GET",{triggerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProcessautomationTriggers(e){return e=e||{},this.apiClient.callApi("/api/v2/processautomation/triggers","GET",{},{before:e.before,after:e.after,pageSize:e.pageSize,topicName:e.topicName,enabled:e.enabled,hasDelayBy:e.hasDelayBy},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProcessautomationTriggersTopics(e){return e=e||{},this.apiClient.callApi("/api/v2/processautomation/triggers/topics","GET",{},{before:e.before,after:e.after,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postProcessautomationTriggerTest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "triggerId" when calling postProcessautomationTriggerTest';return this.apiClient.callApi("/api/v2/processautomation/triggers/{triggerId}/test","POST",{triggerId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postProcessautomationTriggers(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postProcessautomationTriggers';return this.apiClient.callApi("/api/v2/processautomation/triggers","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postProcessautomationTriggersTopicTest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "topicName" when calling postProcessautomationTriggersTopicTest';return this.apiClient.callApi("/api/v2/processautomation/triggers/topics/{topicName}/test","POST",{topicName:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putProcessautomationTrigger(e,i){if(void 0===e||null===e)throw'Missing the required parameter "triggerId" when calling putProcessautomationTrigger';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putProcessautomationTrigger';return this.apiClient.callApi("/api/v2/processautomation/triggers/{triggerId}","PUT",{triggerId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class le{constructor(e){this.apiClient=e||d.instance}deleteQualityCalibration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "calibrationId" when calling deleteQualityCalibration';if(void 0===i||null===i)throw'Missing the required parameter "calibratorId" when calling deleteQualityCalibration';return this.apiClient.callApi("/api/v2/quality/calibrations/{calibrationId}","DELETE",{calibrationId:e},{calibratorId:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteQualityConversationEvaluation(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteQualityConversationEvaluation';if(void 0===i||null===i)throw'Missing the required parameter "evaluationId" when calling deleteQualityConversationEvaluation';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}","DELETE",{conversationId:e,evaluationId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteQualityForm(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling deleteQualityForm';return this.apiClient.callApi("/api/v2/quality/forms/{formId}","DELETE",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteQualityFormsEvaluation(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling deleteQualityFormsEvaluation';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}","DELETE",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteQualityFormsSurvey(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling deleteQualityFormsSurvey';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}","DELETE",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsEvaluationsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsEvaluationsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsEvaluationsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsEvaluationsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsSurveysAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsSurveysAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsSurveysAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsSurveysAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityAgentsActivity(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/agents/activity","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,startTime:e.startTime,endTime:e.endTime,agentUserId:this.apiClient.buildCollectionParam(e.agentUserId,"multi"),evaluatorUserId:e.evaluatorUserId,name:e.name,group:e.group,agentTeamId:e.agentTeamId,formContextId:e.formContextId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityCalibration(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "calibrationId" when calling getQualityCalibration';return this.apiClient.callApi("/api/v2/quality/calibrations/{calibrationId}","GET",{calibrationId:e},{calibratorId:i.calibratorId,conversationId:i.conversationId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityCalibrations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "calibratorId" when calling getQualityCalibrations';return this.apiClient.callApi("/api/v2/quality/calibrations","GET",{},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),nextPage:i.nextPage,previousPage:i.previousPage,conversationId:i.conversationId,startTime:i.startTime,endTime:i.endTime,calibratorId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityConversationEvaluation(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getQualityConversationEvaluation';if(void 0===i||null===i)throw'Missing the required parameter "evaluationId" when calling getQualityConversationEvaluation';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}","GET",{conversationId:e,evaluationId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityConversationSurveys(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getQualityConversationSurveys';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/surveys","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityConversationsAuditsQueryTransactionId(e){if(void 0===e||null===e)throw'Missing the required parameter "transactionId" when calling getQualityConversationsAuditsQueryTransactionId';return this.apiClient.callApi("/api/v2/quality/conversations/audits/query/{transactionId}","GET",{transactionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityConversationsAuditsQueryTransactionIdResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "transactionId" when calling getQualityConversationsAuditsQueryTransactionIdResults';return this.apiClient.callApi("/api/v2/quality/conversations/audits/query/{transactionId}/results","GET",{transactionId:e},{cursor:i.cursor,pageSize:i.pageSize,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityEvaluationsQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/evaluations/query","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),previousPage:e.previousPage,conversationId:e.conversationId,agentUserId:e.agentUserId,agentTeamId:e.agentTeamId,evaluatorUserId:e.evaluatorUserId,assigneeUserId:e.assigneeUserId,queueId:e.queueId,startTime:e.startTime,endTime:e.endTime,formContextId:e.formContextId,evaluationState:this.apiClient.buildCollectionParam(e.evaluationState,"multi"),isReleased:e.isReleased,agentHasRead:e.agentHasRead,expandAnswerTotalScores:e.expandAnswerTotalScores,maximum:e.maximum,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityEvaluatorsActivity(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/evaluators/activity","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,startTime:e.startTime,endTime:e.endTime,name:e.name,permission:this.apiClient.buildCollectionParam(e.permission,"multi"),group:e.group,agentTeamId:e.agentTeamId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityForm(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityForm';return this.apiClient.callApi("/api/v2/quality/forms/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormVersions';return this.apiClient.callApi("/api/v2/quality/forms/{formId}/versions","GET",{formId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityForms(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/forms","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,nextPage:e.nextPage,previousPage:e.previousPage,expand:e.expand,name:e.name,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsEvaluation(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormsEvaluation';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsEvaluationVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormsEvaluationVersions';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}/versions","GET",{formId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsEvaluations(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/forms/evaluations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,nextPage:e.nextPage,previousPage:e.previousPage,expand:e.expand,name:e.name,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsEvaluationsBulkContexts(e){if(void 0===e||null===e)throw'Missing the required parameter "contextId" when calling getQualityFormsEvaluationsBulkContexts';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/bulk/contexts","GET",{},{contextId:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurvey(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormsSurvey';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurveyVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormsSurveyVersions';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}/versions","GET",{formId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurveys(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/forms/surveys","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,nextPage:e.nextPage,previousPage:e.previousPage,expand:e.expand,name:e.name,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurveysBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling getQualityFormsSurveysBulk';return this.apiClient.callApi("/api/v2/quality/forms/surveys/bulk","GET",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurveysBulkContexts(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contextId" when calling getQualityFormsSurveysBulkContexts';return this.apiClient.callApi("/api/v2/quality/forms/surveys/bulk/contexts","GET",{},{contextId:this.apiClient.buildCollectionParam(e,"multi"),published:i.published},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedform(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityPublishedform';return this.apiClient.callApi("/api/v2/quality/publishedforms/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedforms(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/publishedforms","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,onlyLatestPerContext:e.onlyLatestPerContext},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedformsEvaluation(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityPublishedformsEvaluation';return this.apiClient.callApi("/api/v2/quality/publishedforms/evaluations/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedformsEvaluations(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/publishedforms/evaluations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,onlyLatestPerContext:e.onlyLatestPerContext},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedformsSurvey(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityPublishedformsSurvey';return this.apiClient.callApi("/api/v2/quality/publishedforms/surveys/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedformsSurveys(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/publishedforms/surveys","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,onlyLatestEnabledPerContext:e.onlyLatestEnabledPerContext},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualitySurvey(e){if(void 0===e||null===e)throw'Missing the required parameter "surveyId" when calling getQualitySurvey';return this.apiClient.callApi("/api/v2/quality/surveys/{surveyId}","GET",{surveyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualitySurveysScorable(e){if(void 0===e||null===e)throw'Missing the required parameter "customerSurveyUrl" when calling getQualitySurveysScorable';return this.apiClient.callApi("/api/v2/quality/surveys/scorable","GET",{},{customerSurveyUrl:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchQualityFormsSurvey(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling patchQualityFormsSurvey';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchQualityFormsSurvey';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}","PATCH",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsEvaluationsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsEvaluationsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsEvaluationsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsEvaluationsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsSurveysAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsSurveysAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsSurveysAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsSurveysAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityCalibrations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityCalibrations';return this.apiClient.callApi("/api/v2/quality/calibrations","POST",{},{expand:i.expand},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityConversationEvaluations(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postQualityConversationEvaluations';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postQualityConversationEvaluations';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/evaluations","POST",{conversationId:e},{expand:t.expand},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityConversationsAuditsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityConversationsAuditsQuery';return this.apiClient.callApi("/api/v2/quality/conversations/audits/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityEvaluationsAggregatesQueryMe(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityEvaluationsAggregatesQueryMe';return this.apiClient.callApi("/api/v2/quality/evaluations/aggregates/query/me","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityEvaluationsScoring(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityEvaluationsScoring';return this.apiClient.callApi("/api/v2/quality/evaluations/scoring","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityForms(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityForms';return this.apiClient.callApi("/api/v2/quality/forms","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityFormsEvaluations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityFormsEvaluations';return this.apiClient.callApi("/api/v2/quality/forms/evaluations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityFormsSurveys(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityFormsSurveys';return this.apiClient.callApi("/api/v2/quality/forms/surveys","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityPublishedforms(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityPublishedforms';return this.apiClient.callApi("/api/v2/quality/publishedforms","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityPublishedformsEvaluations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityPublishedformsEvaluations';return this.apiClient.callApi("/api/v2/quality/publishedforms/evaluations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityPublishedformsSurveys(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityPublishedformsSurveys';return this.apiClient.callApi("/api/v2/quality/publishedforms/surveys","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualitySurveysScoring(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualitySurveysScoring';return this.apiClient.callApi("/api/v2/quality/surveys/scoring","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityCalibration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "calibrationId" when calling putQualityCalibration';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityCalibration';return this.apiClient.callApi("/api/v2/quality/calibrations/{calibrationId}","PUT",{calibrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityConversationEvaluation(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putQualityConversationEvaluation';if(void 0===i||null===i)throw'Missing the required parameter "evaluationId" when calling putQualityConversationEvaluation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putQualityConversationEvaluation';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}","PUT",{conversationId:e,evaluationId:i},{expand:n.expand},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityForm(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling putQualityForm';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityForm';return this.apiClient.callApi("/api/v2/quality/forms/{formId}","PUT",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityFormsEvaluation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling putQualityFormsEvaluation';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityFormsEvaluation';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}","PUT",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityFormsEvaluationAiscoringSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling putQualityFormsEvaluationAiscoringSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityFormsEvaluationAiscoringSettings';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}/aiscoring/settings","PUT",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityFormsSurvey(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling putQualityFormsSurvey';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityFormsSurvey';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}","PUT",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualitySurveysScorable(e,i){if(void 0===e||null===e)throw'Missing the required parameter "customerSurveyUrl" when calling putQualitySurveysScorable';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualitySurveysScorable';return this.apiClient.callApi("/api/v2/quality/surveys/scorable","PUT",{},{customerSurveyUrl:e},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class se{constructor(e){this.apiClient=e||d.instance}deleteConversationRecordingAnnotation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationRecordingAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling deleteConversationRecordingAnnotation';if(void 0===t||null===t)throw'Missing the required parameter "annotationId" when calling deleteConversationRecordingAnnotation';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}","DELETE",{conversationId:e,recordingId:i,annotationId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrphanrecording(e){if(void 0===e||null===e)throw'Missing the required parameter "orphanId" when calling deleteOrphanrecording';return this.apiClient.callApi("/api/v2/orphanrecordings/{orphanId}","DELETE",{orphanId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingCrossplatformMediaretentionpolicies(e){if(void 0===e||null===e)throw'Missing the required parameter "ids" when calling deleteRecordingCrossplatformMediaretentionpolicies';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies","DELETE",{},{ids:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingCrossplatformMediaretentionpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling deleteRecordingCrossplatformMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}","DELETE",{policyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteRecordingJob';return this.apiClient.callApi("/api/v2/recording/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingMediaretentionpolicies(e){if(void 0===e||null===e)throw'Missing the required parameter "ids" when calling deleteRecordingMediaretentionpolicies';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies","DELETE",{},{ids:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingMediaretentionpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling deleteRecordingMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies/{policyId}","DELETE",{policyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecording(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecording';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling getConversationRecording';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}","GET",{conversationId:e,recordingId:i},{formatId:t.formatId,emailFormatId:t.emailFormatId,chatFormatId:t.chatFormatId,messageFormatId:t.messageFormatId,download:t.download,fileName:t.fileName,locale:t.locale,mediaFormats:this.apiClient.buildCollectionParam(t.mediaFormats,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordingAnnotation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordingAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling getConversationRecordingAnnotation';if(void 0===t||null===t)throw'Missing the required parameter "annotationId" when calling getConversationRecordingAnnotation';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}","GET",{conversationId:e,recordingId:i,annotationId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordingAnnotations(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordingAnnotations';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling getConversationRecordingAnnotations';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations","GET",{conversationId:e,recordingId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordingmetadata(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordingmetadata';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordingmetadata","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordingmetadataRecordingId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordingmetadataRecordingId';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling getConversationRecordingmetadataRecordingId';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordingmetadata/{recordingId}","GET",{conversationId:e,recordingId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordings';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings","GET",{conversationId:e},{maxWaitMs:i.maxWaitMs,formatId:i.formatId,mediaFormats:this.apiClient.buildCollectionParam(i.mediaFormats,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrphanrecording(e){if(void 0===e||null===e)throw'Missing the required parameter "orphanId" when calling getOrphanrecording';return this.apiClient.callApi("/api/v2/orphanrecordings/{orphanId}","GET",{orphanId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrphanrecordingMedia(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "orphanId" when calling getOrphanrecordingMedia';return this.apiClient.callApi("/api/v2/orphanrecordings/{orphanId}/media","GET",{orphanId:e},{formatId:i.formatId,emailFormatId:i.emailFormatId,chatFormatId:i.chatFormatId,messageFormatId:i.messageFormatId,download:i.download,fileName:i.fileName,locale:i.locale,mediaFormats:this.apiClient.buildCollectionParam(i.mediaFormats,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrphanrecordings(e){return e=e||{},this.apiClient.callApi("/api/v2/orphanrecordings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,hasConversation:e.hasConversation,media:e.media},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingBatchrequest(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getRecordingBatchrequest';return this.apiClient.callApi("/api/v2/recording/batchrequests/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingCrossplatformMediaretentionpolicies(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,name:e.name,enabled:e.enabled,summary:e.summary,hasErrors:e.hasErrors,deleteDaysThreshold:e.deleteDaysThreshold},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingCrossplatformMediaretentionpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling getRecordingCrossplatformMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}","GET",{policyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getRecordingJob';return this.apiClient.callApi("/api/v2/recording/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingJobFailedrecordings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getRecordingJobFailedrecordings';return this.apiClient.callApi("/api/v2/recording/jobs/{jobId}/failedrecordings","GET",{jobId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,includeTotal:i.includeTotal,cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/jobs","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,state:e.state,showOnlyMyJobs:e.showOnlyMyJobs,jobType:e.jobType,includeTotal:e.includeTotal,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingKeyconfiguration(e){if(void 0===e||null===e)throw'Missing the required parameter "keyConfigurationId" when calling getRecordingKeyconfiguration';return this.apiClient.callApi("/api/v2/recording/keyconfigurations/{keyConfigurationId}","GET",{keyConfigurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingKeyconfigurations(){return this.apiClient.callApi("/api/v2/recording/keyconfigurations","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingMediaretentionpolicies(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,name:e.name,enabled:e.enabled,summary:e.summary,hasErrors:e.hasErrors,deleteDaysThreshold:e.deleteDaysThreshold},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingMediaretentionpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling getRecordingMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies/{policyId}","GET",{policyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingRecordingkeys(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/recordingkeys","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingRecordingkeysRotationschedule(){return this.apiClient.callApi("/api/v2/recording/recordingkeys/rotationschedule","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/settings","GET",{},{createDefault:e.createDefault},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingUploadsReport(e){if(void 0===e||null===e)throw'Missing the required parameter "reportId" when calling getRecordingUploadsReport';return this.apiClient.callApi("/api/v2/recording/uploads/reports/{reportId}","GET",{reportId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingsRetentionQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "retentionThresholdDays" when calling getRecordingsRetentionQuery';return this.apiClient.callApi("/api/v2/recordings/retention/query","GET",{},{retentionThresholdDays:e,cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingsScreensessions(e){return e=e||{},this.apiClient.callApi("/api/v2/recordings/screensessions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingsScreensessionsDetails(){return this.apiClient.callApi("/api/v2/recordings/screensessions/details","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchRecordingCrossplatformMediaretentionpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling patchRecordingCrossplatformMediaretentionpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRecordingCrossplatformMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}","PATCH",{policyId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRecordingMediaretentionpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling patchRecordingMediaretentionpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRecordingMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies/{policyId}","PATCH",{policyId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRecordingsScreensession(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "recordingSessionId" when calling patchRecordingsScreensession';return this.apiClient.callApi("/api/v2/recordings/screensessions/{recordingSessionId}","PATCH",{recordingSessionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationRecordingAnnotations(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationRecordingAnnotations';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling postConversationRecordingAnnotations';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationRecordingAnnotations';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations","POST",{conversationId:e,recordingId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingBatchrequests(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingBatchrequests';return this.apiClient.callApi("/api/v2/recording/batchrequests","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingCrossplatformMediaretentionpolicies(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingCrossplatformMediaretentionpolicies';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingJobs';return this.apiClient.callApi("/api/v2/recording/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingKeyconfigurations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingKeyconfigurations';return this.apiClient.callApi("/api/v2/recording/keyconfigurations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingKeyconfigurationsValidate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingKeyconfigurationsValidate';return this.apiClient.callApi("/api/v2/recording/keyconfigurations/validate","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingLocalkeys(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingLocalkeys';return this.apiClient.callApi("/api/v2/recording/localkeys","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingMediaretentionpolicies(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingMediaretentionpolicies';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingRecordingkeys(){return this.apiClient.callApi("/api/v2/recording/recordingkeys","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingUploadsReports(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingUploadsReports';return this.apiClient.callApi("/api/v2/recording/uploads/reports","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingsDeletionprotection(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingsDeletionprotection';return this.apiClient.callApi("/api/v2/recordings/deletionprotection","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingsScreensessionsAcknowledge(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingsScreensessionsAcknowledge';return this.apiClient.callApi("/api/v2/recordings/screensessions/acknowledge","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingsScreensessionsMetadata(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingsScreensessionsMetadata';return this.apiClient.callApi("/api/v2/recordings/screensessions/metadata","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationRecording(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationRecording';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling putConversationRecording';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putConversationRecording';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}","PUT",{conversationId:e,recordingId:i},{clearExport:n.clearExport},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationRecordingAnnotation(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationRecordingAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling putConversationRecordingAnnotation';if(void 0===t||null===t)throw'Missing the required parameter "annotationId" when calling putConversationRecordingAnnotation';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling putConversationRecordingAnnotation';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}","PUT",{conversationId:e,recordingId:i,annotationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}putOrphanrecording(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "orphanId" when calling putOrphanrecording';return this.apiClient.callApi("/api/v2/orphanrecordings/{orphanId}","PUT",{orphanId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingCrossplatformMediaretentionpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling putRecordingCrossplatformMediaretentionpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRecordingCrossplatformMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}","PUT",{policyId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling putRecordingJob';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRecordingJob';return this.apiClient.callApi("/api/v2/recording/jobs/{jobId}","PUT",{jobId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingKeyconfiguration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "keyConfigurationId" when calling putRecordingKeyconfiguration';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRecordingKeyconfiguration';return this.apiClient.callApi("/api/v2/recording/keyconfigurations/{keyConfigurationId}","PUT",{keyConfigurationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingMediaretentionpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling putRecordingMediaretentionpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRecordingMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies/{policyId}","PUT",{policyId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingRecordingkeysRotationschedule(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRecordingRecordingkeysRotationschedule';return this.apiClient.callApi("/api/v2/recording/recordingkeys/rotationschedule","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRecordingSettings';return this.apiClient.callApi("/api/v2/recording/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingsDeletionprotection(e){return e=e||{},this.apiClient.callApi("/api/v2/recordings/deletionprotection","PUT",{},{protect:e.protect},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class pe{constructor(e){this.apiClient=e||d.instance}deleteResponsemanagementLibrary(e){if(void 0===e||null===e)throw'Missing the required parameter "libraryId" when calling deleteResponsemanagementLibrary';return this.apiClient.callApi("/api/v2/responsemanagement/libraries/{libraryId}","DELETE",{libraryId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteResponsemanagementResponse(e){if(void 0===e||null===e)throw'Missing the required parameter "responseId" when calling deleteResponsemanagementResponse';return this.apiClient.callApi("/api/v2/responsemanagement/responses/{responseId}","DELETE",{responseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteResponsemanagementResponseasset(e){if(void 0===e||null===e)throw'Missing the required parameter "responseAssetId" when calling deleteResponsemanagementResponseasset';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/{responseAssetId}","DELETE",{responseAssetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementLibraries(e){return e=e||{},this.apiClient.callApi("/api/v2/responsemanagement/libraries","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,messagingTemplateFilter:e.messagingTemplateFilter,libraryPrefix:e.libraryPrefix},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementLibrary(e){if(void 0===e||null===e)throw'Missing the required parameter "libraryId" when calling getResponsemanagementLibrary';return this.apiClient.callApi("/api/v2/responsemanagement/libraries/{libraryId}","GET",{libraryId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementResponse(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "responseId" when calling getResponsemanagementResponse';return this.apiClient.callApi("/api/v2/responsemanagement/responses/{responseId}","GET",{responseId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementResponseasset(e){if(void 0===e||null===e)throw'Missing the required parameter "responseAssetId" when calling getResponsemanagementResponseasset';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/{responseAssetId}","GET",{responseAssetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementResponseassetsStatusStatusId(e){if(void 0===e||null===e)throw'Missing the required parameter "statusId" when calling getResponsemanagementResponseassetsStatusStatusId';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/status/{statusId}","GET",{statusId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementResponses(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "libraryId" when calling getResponsemanagementResponses';return this.apiClient.callApi("/api/v2/responsemanagement/responses","GET",{},{libraryId:e,pageNumber:i.pageNumber,pageSize:i.pageSize,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementLibraries(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementLibraries';return this.apiClient.callApi("/api/v2/responsemanagement/libraries","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementLibrariesBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementLibrariesBulk';return this.apiClient.callApi("/api/v2/responsemanagement/libraries/bulk","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementResponseassetsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementResponseassetsSearch';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/search","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementResponseassetsUploads(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementResponseassetsUploads';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/uploads","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementResponses(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementResponses';return this.apiClient.callApi("/api/v2/responsemanagement/responses","POST",{},{expand:i.expand},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementResponsesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementResponsesQuery';return this.apiClient.callApi("/api/v2/responsemanagement/responses/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putResponsemanagementLibrary(e,i){if(void 0===e||null===e)throw'Missing the required parameter "libraryId" when calling putResponsemanagementLibrary';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putResponsemanagementLibrary';return this.apiClient.callApi("/api/v2/responsemanagement/libraries/{libraryId}","PUT",{libraryId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putResponsemanagementResponse(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "responseId" when calling putResponsemanagementResponse';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putResponsemanagementResponse';return this.apiClient.callApi("/api/v2/responsemanagement/responses/{responseId}","PUT",{responseId:e},{expand:t.expand},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putResponsemanagementResponseasset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "responseAssetId" when calling putResponsemanagementResponseasset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putResponsemanagementResponseasset';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/{responseAssetId}","PUT",{responseAssetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class ue{constructor(e){this.apiClient=e||d.instance}deleteRoutingAssessment(e){if(void 0===e||null===e)throw'Missing the required parameter "assessmentId" when calling deleteRoutingAssessment';return this.apiClient.callApi("/api/v2/routing/assessments/{assessmentId}","DELETE",{assessmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingDirectroutingbackupSettingsMe(){return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingEmailDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteRoutingEmailDomain';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}","DELETE",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingEmailDomainRoute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainName" when calling deleteRoutingEmailDomainRoute';if(void 0===i||null===i)throw'Missing the required parameter "routeId" when calling deleteRoutingEmailDomainRoute';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes/{routeId}","DELETE",{domainName:e,routeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingEmailOutboundDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteRoutingEmailOutboundDomain';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}","DELETE",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingLanguage(e){if(void 0===e||null===e)throw'Missing the required parameter "languageId" when calling deleteRoutingLanguage';return this.apiClient.callApi("/api/v2/routing/languages/{languageId}","DELETE",{languageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingPredictor(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling deleteRoutingPredictor';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}","DELETE",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingQueue(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling deleteRoutingQueue';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}","DELETE",{queueId:e},{forceDelete:i.forceDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingQueueMember(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling deleteRoutingQueueMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling deleteRoutingQueueMember';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members/{memberId}","DELETE",{queueId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingQueueUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling deleteRoutingQueueUser';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling deleteRoutingQueueUser';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users/{memberId}","DELETE",{queueId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingQueueWrapupcode(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling deleteRoutingQueueWrapupcode';if(void 0===i||null===i)throw'Missing the required parameter "codeId" when calling deleteRoutingQueueWrapupcode';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/wrapupcodes/{codeId}","DELETE",{queueId:e,codeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSettings(){return this.apiClient.callApi("/api/v2/routing/settings","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSkill(e){if(void 0===e||null===e)throw'Missing the required parameter "skillId" when calling deleteRoutingSkill';return this.apiClient.callApi("/api/v2/routing/skills/{skillId}","DELETE",{skillId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSkillgroup(e){if(void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling deleteRoutingSkillgroup';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}","DELETE",{skillGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSmsAddress(e){if(void 0===e||null===e)throw'Missing the required parameter "addressId" when calling deleteRoutingSmsAddress';return this.apiClient.callApi("/api/v2/routing/sms/addresses/{addressId}","DELETE",{addressId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSmsPhonenumber(e){if(void 0===e||null===e)throw'Missing the required parameter "addressId" when calling deleteRoutingSmsPhonenumber';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/{addressId}","DELETE",{addressId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUserDirectroutingbackupSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUserUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUtilization(){return this.apiClient.callApi("/api/v2/routing/utilization","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUtilizationLabel(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "labelId" when calling deleteRoutingUtilizationLabel';return this.apiClient.callApi("/api/v2/routing/utilization/labels/{labelId}","DELETE",{labelId:e},{forceDelete:i.forceDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUtilizationTag(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "tagId" when calling deleteRoutingUtilizationTag';return this.apiClient.callApi("/api/v2/routing/utilization/tags/{tagId}","DELETE",{tagId:e},{forceDelete:i.forceDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingWrapupcode(e){if(void 0===e||null===e)throw'Missing the required parameter "codeId" when calling deleteRoutingWrapupcode';return this.apiClient.callApi("/api/v2/routing/wrapupcodes/{codeId}","DELETE",{codeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserRoutinglanguage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserRoutinglanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageId" when calling deleteUserRoutinglanguage';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/{languageId}","DELETE",{userId:e,languageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserRoutingskill(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserRoutingskill';if(void 0===i||null===i)throw'Missing the required parameter "skillId" when calling deleteUserRoutingskill';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/{skillId}","DELETE",{userId:e,skillId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAssessment(e){if(void 0===e||null===e)throw'Missing the required parameter "assessmentId" when calling getRoutingAssessment';return this.apiClient.callApi("/api/v2/routing/assessments/{assessmentId}","GET",{assessmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAssessments(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/assessments","GET",{},{before:e.before,after:e.after,limit:e.limit,pageSize:e.pageSize,queueId:this.apiClient.buildCollectionParam(e.queueId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAssessmentsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getRoutingAssessmentsJob';return this.apiClient.callApi("/api/v2/routing/assessments/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAssessmentsJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/assessments/jobs","GET",{},{divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAvailablemediatypes(){return this.apiClient.callApi("/api/v2/routing/availablemediatypes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingDirectroutingbackupSettingsMe(){return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getRoutingEmailDomain';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailDomainRoute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainName" when calling getRoutingEmailDomainRoute';if(void 0===i||null===i)throw'Missing the required parameter "routeId" when calling getRoutingEmailDomainRoute';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes/{routeId}","GET",{domainName:e,routeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailDomainRoutes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "domainName" when calling getRoutingEmailDomainRoutes';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes","GET",{domainName:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,pattern:i.pattern},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailDomains(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/email/domains","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,excludeStatus:e.excludeStatus,filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailOutboundDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getRoutingEmailOutboundDomain';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailOutboundDomainActivation(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getRoutingEmailOutboundDomainActivation';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}/activation","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailOutboundDomainSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getRoutingEmailOutboundDomainSearch';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}/search","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailOutboundDomains(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/email/outbound/domains","GET",{},{filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailSetup(){return this.apiClient.callApi("/api/v2/routing/email/setup","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingLanguage(e){if(void 0===e||null===e)throw'Missing the required parameter "languageId" when calling getRoutingLanguage';return this.apiClient.callApi("/api/v2/routing/languages/{languageId}","GET",{languageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingLanguages(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/languages","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingMessageRecipient(e){if(void 0===e||null===e)throw'Missing the required parameter "recipientId" when calling getRoutingMessageRecipient';return this.apiClient.callApi("/api/v2/routing/message/recipients/{recipientId}","GET",{recipientId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingMessageRecipients(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/message/recipients","GET",{},{messengerType:e.messengerType,name:e.name,pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictor(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling getRoutingPredictor';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}","GET",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictorModelFeatures(e,i){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling getRoutingPredictorModelFeatures';if(void 0===i||null===i)throw'Missing the required parameter "modelId" when calling getRoutingPredictorModelFeatures';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}/models/{modelId}/features","GET",{predictorId:e,modelId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictorModels(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling getRoutingPredictorModels';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}/models","GET",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictors(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/predictors","GET",{},{before:e.before,after:e.after,limit:e.limit,pageSize:e.pageSize,queueId:this.apiClient.buildCollectionParam(e.queueId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictorsKeyperformanceindicators(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/predictors/keyperformanceindicators","GET",{},{kpiGroup:e.kpiGroup,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueue(e){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueue';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}","GET",{queueId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueAssistant(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueAssistant';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/assistant","GET",{queueId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueComparisonperiod(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueComparisonperiod';if(void 0===i||null===i)throw'Missing the required parameter "comparisonPeriodId" when calling getRoutingQueueComparisonperiod';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/comparisonperiods/{comparisonPeriodId}","GET",{queueId:e,comparisonPeriodId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueComparisonperiods(e){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueComparisonperiods';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/comparisonperiods","GET",{queueId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueEstimatedwaittime(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueEstimatedwaittime';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/estimatedwaittime","GET",{queueId:e},{conversationId:i.conversationId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueMediatypeEstimatedwaittime(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueMediatypeEstimatedwaittime';if(void 0===i||null===i)throw'Missing the required parameter "mediaType" when calling getRoutingQueueMediatypeEstimatedwaittime';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/mediatypes/{mediaType}/estimatedwaittime","GET",{queueId:e,mediaType:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueMembers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members","GET",{queueId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),name:i.name,profileSkills:this.apiClient.buildCollectionParam(i.profileSkills,"multi"),skills:this.apiClient.buildCollectionParam(i.skills,"multi"),languages:this.apiClient.buildCollectionParam(i.languages,"multi"),routingStatus:this.apiClient.buildCollectionParam(i.routingStatus,"multi"),presence:this.apiClient.buildCollectionParam(i.presence,"multi"),memberBy:i.memberBy,joined:i.joined},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueUsers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueUsers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users","GET",{queueId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),joined:i.joined,name:i.name,profileSkills:this.apiClient.buildCollectionParam(i.profileSkills,"multi"),skills:this.apiClient.buildCollectionParam(i.skills,"multi"),languages:this.apiClient.buildCollectionParam(i.languages,"multi"),routingStatus:this.apiClient.buildCollectionParam(i.routingStatus,"multi"),presence:this.apiClient.buildCollectionParam(i.presence,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueWrapupcodes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueWrapupcodes';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/wrapupcodes","GET",{queueId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueues(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/queues","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),peerId:this.apiClient.buildCollectionParam(e.peerId,"multi"),cannedResponseLibraryId:e.cannedResponseLibraryId,hasPeer:e.hasPeer},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueuesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/queues/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueuesDivisionviewsAll(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/queues/divisionviews/all","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueuesMe(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/queues/me","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,joined:e.joined,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSettings(){return this.apiClient.callApi("/api/v2/routing/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSettingsContactcenter(){return this.apiClient.callApi("/api/v2/routing/settings/contactcenter","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSettingsTranscription(){return this.apiClient.callApi("/api/v2/routing/settings/transcription","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkill(e){if(void 0===e||null===e)throw'Missing the required parameter "skillId" when calling getRoutingSkill';return this.apiClient.callApi("/api/v2/routing/skills/{skillId}","GET",{skillId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkillgroup(e){if(void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling getRoutingSkillgroup';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}","GET",{skillGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkillgroupMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling getRoutingSkillgroupMembers';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}/members","GET",{skillGroupId:e},{pageSize:i.pageSize,after:i.after,before:i.before,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkillgroupMembersDivisions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling getRoutingSkillgroupMembersDivisions';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}/members/divisions","GET",{skillGroupId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkillgroups(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/skillgroups","GET",{},{pageSize:e.pageSize,name:e.name,after:e.after,before:e.before},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkills(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/skills","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsAddress(e){if(void 0===e||null===e)throw'Missing the required parameter "addressId" when calling getRoutingSmsAddress';return this.apiClient.callApi("/api/v2/routing/sms/addresses/{addressId}","GET",{addressId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsAddresses(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/sms/addresses","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsAvailablephonenumbers(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "countryCode" when calling getRoutingSmsAvailablephonenumbers';if(void 0===i||null===i)throw'Missing the required parameter "phoneNumberType" when calling getRoutingSmsAvailablephonenumbers';return this.apiClient.callApi("/api/v2/routing/sms/availablephonenumbers","GET",{},{countryCode:e,region:t.region,city:t.city,areaCode:t.areaCode,phoneNumberType:i,pattern:t.pattern,addressRequirement:t.addressRequirement},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsPhonenumber(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "addressId" when calling getRoutingSmsPhonenumber';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/{addressId}","GET",{addressId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsPhonenumbers(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/sms/phonenumbers","GET",{},{phoneNumber:e.phoneNumber,phoneNumberType:this.apiClient.buildCollectionParam(e.phoneNumberType,"multi"),phoneNumberStatus:this.apiClient.buildCollectionParam(e.phoneNumberStatus,"multi"),countryCode:this.apiClient.buildCollectionParam(e.countryCode,"multi"),pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,language:e.language,"integration.id":e.integrationId,"supportedContent.id":e.supportedContentId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUserDirectroutingbackupSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUserUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilization(){return this.apiClient.callApi("/api/v2/routing/utilization","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationLabel(e){if(void 0===e||null===e)throw'Missing the required parameter "labelId" when calling getRoutingUtilizationLabel';return this.apiClient.callApi("/api/v2/routing/utilization/labels/{labelId}","GET",{labelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationLabelAgents(e){if(void 0===e||null===e)throw'Missing the required parameter "labelId" when calling getRoutingUtilizationLabelAgents';return this.apiClient.callApi("/api/v2/routing/utilization/labels/{labelId}/agents","GET",{labelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationLabels(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/utilization/labels","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationTag(e){if(void 0===e||null===e)throw'Missing the required parameter "tagId" when calling getRoutingUtilizationTag';return this.apiClient.callApi("/api/v2/routing/utilization/tags/{tagId}","GET",{tagId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationTagAgents(e){if(void 0===e||null===e)throw'Missing the required parameter "tagId" when calling getRoutingUtilizationTagAgents';return this.apiClient.callApi("/api/v2/routing/utilization/tags/{tagId}/agents","GET",{tagId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationTags(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/utilization/tags","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingWrapupcode(e){if(void 0===e||null===e)throw'Missing the required parameter "codeId" when calling getRoutingWrapupcode';return this.apiClient.callApi("/api/v2/routing/wrapupcodes/{codeId}","GET",{codeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingWrapupcodes(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/wrapupcodes","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingWrapupcodesDivisionview(e){if(void 0===e||null===e)throw'Missing the required parameter "codeId" when calling getRoutingWrapupcodesDivisionview';return this.apiClient.callApi("/api/v2/routing/wrapupcodes/divisionviews/{codeId}","GET",{codeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingWrapupcodesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/wrapupcodes/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),includeState:e.includeState},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserQueues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserQueues';return this.apiClient.callApi("/api/v2/users/{userId}/queues","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,joined:i.joined,divisionId:this.apiClient.buildCollectionParam(i.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutinglanguages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutinglanguages';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutingskills(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutingskills';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserSkillgroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserSkillgroups';return this.apiClient.callApi("/api/v2/users/{userId}/skillgroups","GET",{userId:e},{pageSize:i.pageSize,after:i.after,before:i.before},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingConversation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchRoutingConversation';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingConversation';return this.apiClient.callApi("/api/v2/routing/conversations/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingEmailDomain(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling patchRoutingEmailDomain';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingEmailDomain';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}","PATCH",{domainId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingEmailDomainValidate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling patchRoutingEmailDomainValidate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingEmailDomainValidate';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}/validate","PATCH",{domainId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingPredictor(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling patchRoutingPredictor';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}","PATCH",{predictorId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingQueueMember(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchRoutingQueueMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling patchRoutingQueueMember';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchRoutingQueueMember';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members/{memberId}","PATCH",{queueId:e,memberId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingQueueMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchRoutingQueueMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingQueueMembers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members","PATCH",{queueId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingQueueUser(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchRoutingQueueUser';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling patchRoutingQueueUser';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchRoutingQueueUser';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users/{memberId}","PATCH",{queueId:e,memberId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingQueueUsers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchRoutingQueueUsers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingQueueUsers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users","PATCH",{queueId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingSettingsContactcenter(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchRoutingSettingsContactcenter';return this.apiClient.callApi("/api/v2/routing/settings/contactcenter","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingSettingsTranscription(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchRoutingSettingsTranscription';return this.apiClient.callApi("/api/v2/routing/settings/transcription","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingSkillgroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling patchRoutingSkillgroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingSkillgroup';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}","PATCH",{skillGroupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchUserQueue';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchUserQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserQueue';return this.apiClient.callApi("/api/v2/users/{userId}/queues/{queueId}","PATCH",{queueId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserQueues(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserQueues';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserQueues';return this.apiClient.callApi("/api/v2/users/{userId}/queues","PATCH",{userId:e},{divisionId:this.apiClient.buildCollectionParam(t.divisionId,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutinglanguage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutinglanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageId" when calling patchUserRoutinglanguage';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserRoutinglanguage';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/{languageId}","PATCH",{userId:e,languageId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutinglanguagesBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutinglanguagesBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserRoutinglanguagesBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/bulk","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutingskillsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutingskillsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserRoutingskillsBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/bulk","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsQueuesObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsQueuesObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/queues/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsRoutingActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsRoutingActivityQuery';return this.apiClient.callApi("/api/v2/analytics/routing/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingAssessments(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/assessments","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingAssessmentsJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/assessments/jobs","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailDomainRoutes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainName" when calling postRoutingEmailDomainRoutes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postRoutingEmailDomainRoutes';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes","POST",{domainName:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailDomainTestconnection(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postRoutingEmailDomainTestconnection';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}/testconnection","POST",{domainId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailDomains(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingEmailDomains';return this.apiClient.callApi("/api/v2/routing/email/domains","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailOutboundDomains(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingEmailOutboundDomains';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailOutboundDomainsSimulated(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingEmailOutboundDomainsSimulated';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/simulated","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingLanguages(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingLanguages';return this.apiClient.callApi("/api/v2/routing/languages","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingPredictors(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/predictors","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingQueueMembers(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling postRoutingQueueMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postRoutingQueueMembers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members","POST",{queueId:e},{delete:t._delete},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingQueueUsers(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling postRoutingQueueUsers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postRoutingQueueUsers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users","POST",{queueId:e},{delete:t._delete},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingQueueWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling postRoutingQueueWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postRoutingQueueWrapupcodes';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/wrapupcodes","POST",{queueId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingQueues(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingQueues';return this.apiClient.callApi("/api/v2/routing/queues","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSkillgroupMembersDivisions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling postRoutingSkillgroupMembersDivisions';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}/members/divisions","POST",{skillGroupId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSkillgroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSkillgroups';return this.apiClient.callApi("/api/v2/routing/skillgroups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSkills(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSkills';return this.apiClient.callApi("/api/v2/routing/skills","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSmsAddresses(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSmsAddresses';return this.apiClient.callApi("/api/v2/routing/sms/addresses","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSmsPhonenumbers(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSmsPhonenumbers';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSmsPhonenumbersAlphanumeric(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSmsPhonenumbersAlphanumeric';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/alphanumeric","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSmsPhonenumbersImport(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSmsPhonenumbersImport';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/import","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingUtilizationLabels(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingUtilizationLabels';return this.apiClient.callApi("/api/v2/routing/utilization/labels","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingUtilizationTags(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingUtilizationTags';return this.apiClient.callApi("/api/v2/routing/utilization/tags","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingWrapupcodes(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingWrapupcodes';return this.apiClient.callApi("/api/v2/routing/wrapupcodes","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUserRoutinglanguages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserRoutinglanguages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserRoutinglanguages';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserRoutingskills(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserRoutingskills';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserRoutingskills';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingDirectroutingbackupSettingsMe(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingDirectroutingbackupSettingsMe';return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingEmailDomainRoute(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "domainName" when calling putRoutingEmailDomainRoute';if(void 0===i||null===i)throw'Missing the required parameter "routeId" when calling putRoutingEmailDomainRoute';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putRoutingEmailDomainRoute';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes/{routeId}","PUT",{domainName:e,routeId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingEmailOutboundDomainActivation(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling putRoutingEmailOutboundDomainActivation';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}/activation","PUT",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingMessageRecipient(e,i){if(void 0===e||null===e)throw'Missing the required parameter "recipientId" when calling putRoutingMessageRecipient';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingMessageRecipient';return this.apiClient.callApi("/api/v2/routing/message/recipients/{recipientId}","PUT",{recipientId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingQueue(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling putRoutingQueue';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingQueue';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}","PUT",{queueId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingSettings';return this.apiClient.callApi("/api/v2/routing/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingSettingsTranscription(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingSettingsTranscription';return this.apiClient.callApi("/api/v2/routing/settings/transcription","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingSmsPhonenumber(e,i){if(void 0===e||null===e)throw'Missing the required parameter "addressId" when calling putRoutingSmsPhonenumber';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingSmsPhonenumber';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/{addressId}","PUT",{addressId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUserDirectroutingbackupSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putRoutingUserDirectroutingbackupSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUserUtilization(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putRoutingUserUtilization';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingUtilization';return this.apiClient.callApi("/api/v2/routing/utilization","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUtilizationLabel(e,i){if(void 0===e||null===e)throw'Missing the required parameter "labelId" when calling putRoutingUtilizationLabel';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUtilizationLabel';return this.apiClient.callApi("/api/v2/routing/utilization/labels/{labelId}","PUT",{labelId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingWrapupcode(e,i){if(void 0===e||null===e)throw'Missing the required parameter "codeId" when calling putRoutingWrapupcode';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingWrapupcode';return this.apiClient.callApi("/api/v2/routing/wrapupcodes/{codeId}","PUT",{codeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingskill(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingskill';if(void 0===i||null===i)throw'Missing the required parameter "skillId" when calling putUserRoutingskill';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putUserRoutingskill';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/{skillId}","PUT",{userId:e,skillId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingskillsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingskillsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoutingskillsBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/bulk","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class de{constructor(e){this.apiClient=e||d.instance}deleteScimUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteScimUser';return this.apiClient.callApi("/api/v2/scim/users/{userId}","DELETE",{userId:e},{},{"If-Match":i.ifMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}deleteScimV2User(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteScimV2User';return this.apiClient.callApi("/api/v2/scim/v2/users/{userId}","DELETE",{userId:e},{},{"If-Match":i.ifMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimGroup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getScimGroup';return this.apiClient.callApi("/api/v2/scim/groups/{groupId}","GET",{groupId:e},{attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi")},{"If-None-Match":i.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimGroups(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/groups","GET",{},{startIndex:e.startIndex,count:e.count,attributes:this.apiClient.buildCollectionParam(e.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(e.excludedAttributes,"multi"),filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimResourcetype(e){if(void 0===e||null===e)throw'Missing the required parameter "resourceType" when calling getScimResourcetype';return this.apiClient.callApi("/api/v2/scim/resourcetypes/{resourceType}","GET",{resourceType:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimResourcetypes(){return this.apiClient.callApi("/api/v2/scim/resourcetypes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getScimSchema';return this.apiClient.callApi("/api/v2/scim/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimSchemas(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/schemas","GET",{},{filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimServiceproviderconfig(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/serviceproviderconfig","GET",{},{},{"If-None-Match":e.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getScimUser';return this.apiClient.callApi("/api/v2/scim/users/{userId}","GET",{userId:e},{attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi")},{"If-None-Match":i.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/users","GET",{},{startIndex:e.startIndex,count:e.count,attributes:this.apiClient.buildCollectionParam(e.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(e.excludedAttributes,"multi"),filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Group(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getScimV2Group';return this.apiClient.callApi("/api/v2/scim/v2/groups/{groupId}","GET",{groupId:e},{attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi")},{"If-None-Match":i.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Groups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "filter" when calling getScimV2Groups';return this.apiClient.callApi("/api/v2/scim/v2/groups","GET",{},{startIndex:i.startIndex,count:i.count,attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi"),filter:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Resourcetype(e){if(void 0===e||null===e)throw'Missing the required parameter "resourceType" when calling getScimV2Resourcetype';return this.apiClient.callApi("/api/v2/scim/v2/resourcetypes/{resourceType}","GET",{resourceType:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Resourcetypes(){return this.apiClient.callApi("/api/v2/scim/v2/resourcetypes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Schema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getScimV2Schema';return this.apiClient.callApi("/api/v2/scim/v2/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Schemas(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/v2/schemas","GET",{},{filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Serviceproviderconfig(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/v2/serviceproviderconfig","GET",{},{},{"If-None-Match":e.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2User(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getScimV2User';return this.apiClient.callApi("/api/v2/scim/v2/users/{userId}","GET",{userId:e},{attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi")},{"If-None-Match":i.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Users(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/v2/users","GET",{},{startIndex:e.startIndex,count:e.count,attributes:this.apiClient.buildCollectionParam(e.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(e.excludedAttributes,"multi"),filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}patchScimGroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling patchScimGroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchScimGroup';return this.apiClient.callApi("/api/v2/scim/groups/{groupId}","PATCH",{groupId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}patchScimUser(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchScimUser';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchScimUser';return this.apiClient.callApi("/api/v2/scim/users/{userId}","PATCH",{userId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}patchScimV2Group(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling patchScimV2Group';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchScimV2Group';return this.apiClient.callApi("/api/v2/scim/v2/groups/{groupId}","PATCH",{groupId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}patchScimV2User(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchScimV2User';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchScimV2User';return this.apiClient.callApi("/api/v2/scim/v2/users/{userId}","PATCH",{userId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}postScimUsers(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postScimUsers';return this.apiClient.callApi("/api/v2/scim/users","POST",{},{},{},{},e,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}postScimV2Users(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postScimV2Users';return this.apiClient.callApi("/api/v2/scim/v2/users","POST",{},{},{},{},e,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}putScimGroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putScimGroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putScimGroup';return this.apiClient.callApi("/api/v2/scim/groups/{groupId}","PUT",{groupId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}putScimUser(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling putScimUser';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putScimUser';return this.apiClient.callApi("/api/v2/scim/users/{userId}","PUT",{userId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}putScimV2Group(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putScimV2Group';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putScimV2Group';return this.apiClient.callApi("/api/v2/scim/v2/groups/{groupId}","PUT",{groupId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}putScimV2User(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling putScimV2User';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putScimV2User';return this.apiClient.callApi("/api/v2/scim/v2/users/{userId}","PUT",{userId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}}class ce{constructor(e){this.apiClient=e||d.instance}postScreenrecordingToken(e){return e=e||{},this.apiClient.callApi("/api/v2/screenrecording/token","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class ge{constructor(e){this.apiClient=e||d.instance}getScript(e){if(void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScript';return this.apiClient.callApi("/api/v2/scripts/{scriptId}","GET",{scriptId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptPage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptPage';if(void 0===i||null===i)throw'Missing the required parameter "pageId" when calling getScriptPage';return this.apiClient.callApi("/api/v2/scripts/{scriptId}/pages/{pageId}","GET",{scriptId:e,pageId:i},{scriptDataVersion:t.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptPages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptPages';return this.apiClient.callApi("/api/v2/scripts/{scriptId}/pages","GET",{scriptId:e},{scriptDataVersion:i.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScripts(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,name:e.name,feature:e.feature,flowId:e.flowId,sortBy:e.sortBy,sortOrder:e.sortOrder,scriptDataVersion:e.scriptDataVersion,divisionIds:e.divisionIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,name:e.name,feature:e.feature,flowId:e.flowId,sortBy:e.sortBy,sortOrder:e.sortOrder,scriptDataVersion:e.scriptDataVersion,divisionIds:e.divisionIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublished(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts/published","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,name:e.name,feature:e.feature,flowId:e.flowId,scriptDataVersion:e.scriptDataVersion,divisionIds:e.divisionIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts/published/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,name:e.name,feature:e.feature,flowId:e.flowId,scriptDataVersion:e.scriptDataVersion,divisionIds:e.divisionIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedScriptId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptsPublishedScriptId';return this.apiClient.callApi("/api/v2/scripts/published/{scriptId}","GET",{scriptId:e},{scriptDataVersion:i.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedScriptIdPage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptsPublishedScriptIdPage';if(void 0===i||null===i)throw'Missing the required parameter "pageId" when calling getScriptsPublishedScriptIdPage';return this.apiClient.callApi("/api/v2/scripts/published/{scriptId}/pages/{pageId}","GET",{scriptId:e,pageId:i},{scriptDataVersion:t.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedScriptIdPages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptsPublishedScriptIdPages';return this.apiClient.callApi("/api/v2/scripts/published/{scriptId}/pages","GET",{scriptId:e},{scriptDataVersion:i.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedScriptIdVariables(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptsPublishedScriptIdVariables';return this.apiClient.callApi("/api/v2/scripts/published/{scriptId}/variables","GET",{scriptId:e},{input:i.input,output:i.output,type:i.type,scriptDataVersion:i.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsUploadStatus(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "uploadId" when calling getScriptsUploadStatus';return this.apiClient.callApi("/api/v2/scripts/uploads/{uploadId}/status","GET",{uploadId:e},{longPoll:i.longPoll},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postScriptExport(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling postScriptExport';return this.apiClient.callApi("/api/v2/scripts/{scriptId}/export","POST",{scriptId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postScriptsPublished(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts/published","POST",{},{scriptDataVersion:e.scriptDataVersion},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class he{constructor(e){this.apiClient=e||d.instance}getDocumentationGknSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "q64" when calling getDocumentationGknSearch';return this.apiClient.callApi("/api/v2/documentation/gkn/search","GET",{},{q64:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDocumentationSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "q64" when calling getDocumentationSearch';return this.apiClient.callApi("/api/v2/documentation/search","GET",{},{q64:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getGroupsSearch';return this.apiClient.callApi("/api/v2/groups/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocationsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getLocationsSearch';return this.apiClient.callApi("/api/v2/locations/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getSearch';return this.apiClient.callApi("/api/v2/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),profile:i.profile},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSearchSuggest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getSearchSuggest';return this.apiClient.callApi("/api/v2/search/suggest","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),profile:i.profile},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getUsersSearch';return this.apiClient.callApi("/api/v2/users/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),integrationPresenceSource:i.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getVoicemailSearch';return this.apiClient.callApi("/api/v2/voicemail/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsTranscriptsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsTranscriptsQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/transcripts/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsParticipantsAttributesSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsParticipantsAttributesSearch';return this.apiClient.callApi("/api/v2/conversations/participants/attributes/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postDocumentationAllSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postDocumentationAllSearch';return this.apiClient.callApi("/api/v2/documentation/all/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postDocumentationGknSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postDocumentationGknSearch';return this.apiClient.callApi("/api/v2/documentation/gkn/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postDocumentationSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postDocumentationSearch';return this.apiClient.callApi("/api/v2/documentation/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGroupsSearch';return this.apiClient.callApi("/api/v2/groups/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSearch';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/search","POST",{knowledgeBaseId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLocationsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLocationsSearch';return this.apiClient.callApi("/api/v2/locations/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postSearch';return this.apiClient.callApi("/api/v2/search","POST",{},{profile:i.profile},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSearchSuggest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postSearchSuggest';return this.apiClient.callApi("/api/v2/search/suggest","POST",{},{profile:i.profile},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsTranscriptsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsTranscriptsSearch';return this.apiClient.callApi("/api/v2/speechandtextanalytics/transcripts/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTeamsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTeamsSearch';return this.apiClient.callApi("/api/v2/teams/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearch';return this.apiClient.callApi("/api/v2/users/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchConversationTarget(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchConversationTarget';return this.apiClient.callApi("/api/v2/users/search/conversation/target","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchQueuemembersManage(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchQueuemembersManage';return this.apiClient.callApi("/api/v2/users/search/queuemembers/manage","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchTeamsAssign(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchTeamsAssign';return this.apiClient.callApi("/api/v2/users/search/teams/assign","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postVoicemailSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postVoicemailSearch';return this.apiClient.callApi("/api/v2/voicemail/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class me{constructor(e){this.apiClient=e||d.instance}deleteUsersAgentuiAgentsAutoanswerAgentIdSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling deleteUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","DELETE",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmailsSettings(){return this.apiClient.callApi("/api/v2/emails/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSettingsExecutiondata(){return this.apiClient.callApi("/api/v2/settings/executiondata","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersAgentuiAgentsAutoanswerAgentIdSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchEmailsSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/emails/settings","PATCH",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchSettingsExecutiondata(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchSettingsExecutiondata';return this.apiClient.callApi("/api/v2/settings/executiondata","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchUsersAgentuiAgentsAutoanswerAgentIdSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling patchUsersAgentuiAgentsAutoanswerAgentIdSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","PATCH",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUsersAgentuiAgentsAutoanswerAgentIdSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","PUT",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class ve{constructor(e){this.apiClient=e||d.instance}deleteSpeechandtextanalyticsCategory(e){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling deleteSpeechandtextanalyticsCategory';return this.apiClient.callApi("/api/v2/speechandtextanalytics/categories/{categoryId}","DELETE",{categoryId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId(e){if(void 0===e||null===e)throw'Missing the required parameter "dictionaryFeedbackId" when calling deleteSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId';return this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}","DELETE",{dictionaryFeedbackId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsProgram(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "programId" when calling deleteSpeechandtextanalyticsProgram';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}","DELETE",{programId:e},{forceDelete:i.forceDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsSentimentfeedback(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/sentimentfeedback","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsSentimentfeedbackSentimentFeedbackId(e){if(void 0===e||null===e)throw'Missing the required parameter "sentimentFeedbackId" when calling deleteSpeechandtextanalyticsSentimentfeedbackSentimentFeedbackId';return this.apiClient.callApi("/api/v2/speechandtextanalytics/sentimentfeedback/{sentimentFeedbackId}","DELETE",{sentimentFeedbackId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsTopic(e){if(void 0===e||null===e)throw'Missing the required parameter "topicId" when calling deleteSpeechandtextanalyticsTopic';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/{topicId}","DELETE",{topicId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsCategories(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/categories","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,sortOrder:e.sortOrder,sortBy:e.sortBy,ids:this.apiClient.buildCollectionParam(e.ids,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsCategory(e){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling getSpeechandtextanalyticsCategory';return this.apiClient.callApi("/api/v2/speechandtextanalytics/categories/{categoryId}","GET",{categoryId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsConversation(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsConversation';return this.apiClient.callApi("/api/v2/speechandtextanalytics/conversations/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsConversationCategories(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsConversationCategories';return this.apiClient.callApi("/api/v2/speechandtextanalytics/conversations/{conversationId}/categories","GET",{conversationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsConversationCommunicationTranscripturl(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsConversationCommunicationTranscripturl';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling getSpeechandtextanalyticsConversationCommunicationTranscripturl';return this.apiClient.callApi("/api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl","GET",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsConversationCommunicationTranscripturls(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsConversationCommunicationTranscripturls';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling getSpeechandtextanalyticsConversationCommunicationTranscripturls';return this.apiClient.callApi("/api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturls","GET",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsDictionaryfeedback(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback","GET",{},{dialect:e.dialect,nextPage:e.nextPage,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId(e){if(void 0===e||null===e)throw'Missing the required parameter "dictionaryFeedbackId" when calling getSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId';return this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}","GET",{dictionaryFeedbackId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgram(e){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling getSpeechandtextanalyticsProgram';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}","GET",{programId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramMappings(e){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling getSpeechandtextanalyticsProgramMappings';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}/mappings","GET",{programId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramTranscriptionengines(e){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling getSpeechandtextanalyticsProgramTranscriptionengines';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}/transcriptionengines","GET",{programId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsPrograms(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/programs","GET",{},{nextPage:e.nextPage,pageSize:e.pageSize,state:e.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsGeneralJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getSpeechandtextanalyticsProgramsGeneralJob';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/general/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsMappings(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/mappings","GET",{},{nextPage:e.nextPage,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsPublishjob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getSpeechandtextanalyticsProgramsPublishjob';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/publishjobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsTranscriptionenginesDialects(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/transcriptionengines/dialects","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsUnpublished(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/unpublished","GET",{},{nextPage:e.nextPage,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsSentimentDialects(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/sentiment/dialects","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsSentimentfeedback(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/sentimentfeedback","GET",{},{dialect:e.dialect},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsSettings(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopic(e){if(void 0===e||null===e)throw'Missing the required parameter "topicId" when calling getSpeechandtextanalyticsTopic';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/{topicId}","GET",{topicId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopics(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/topics","GET",{},{nextPage:e.nextPage,pageSize:e.pageSize,state:e.state,name:e.name,ids:this.apiClient.buildCollectionParam(e.ids,"multi"),dialects:this.apiClient.buildCollectionParam(e.dialects,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopicsDialects(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/dialects","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopicsGeneral(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/general","GET",{},{dialect:e.dialect},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopicsGeneralStatus(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/general/status","GET",{},{dialect:e.dialect},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopicsPublishjob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getSpeechandtextanalyticsTopicsPublishjob';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/publishjobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTranslationsLanguageConversation(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "languageId" when calling getSpeechandtextanalyticsTranslationsLanguageConversation';if(void 0===i||null===i)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsTranslationsLanguageConversation';return this.apiClient.callApi("/api/v2/speechandtextanalytics/translations/languages/{languageId}/conversations/{conversationId}","GET",{languageId:e,conversationId:i},{communicationId:t.communicationId,recordingId:t.recordingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTranslationsLanguages(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/translations/languages","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchSpeechandtextanalyticsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchSpeechandtextanalyticsSettings';return this.apiClient.callApi("/api/v2/speechandtextanalytics/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsCategories(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsCategories';return this.apiClient.callApi("/api/v2/speechandtextanalytics/categories","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsDictionaryfeedback(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsDictionaryfeedback';return this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsPrograms(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsPrograms';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsProgramsGeneralJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsProgramsGeneralJobs';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/general/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsProgramsPublishjobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsProgramsPublishjobs';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/publishjobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsSentimentfeedback(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsSentimentfeedback';return this.apiClient.callApi("/api/v2/speechandtextanalytics/sentimentfeedback","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsTopics(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsTopics';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsTopicsPublishjobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsTopicsPublishjobs';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/publishjobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsTranscriptsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsTranscriptsSearch';return this.apiClient.callApi("/api/v2/speechandtextanalytics/transcripts/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsCategory(e,i){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling putSpeechandtextanalyticsCategory';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsCategory';return this.apiClient.callApi("/api/v2/speechandtextanalytics/categories/{categoryId}","PUT",{categoryId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dictionaryFeedbackId" when calling putSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId';return this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}","PUT",{dictionaryFeedbackId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsProgram(e,i){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling putSpeechandtextanalyticsProgram';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsProgram';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}","PUT",{programId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsProgramMappings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling putSpeechandtextanalyticsProgramMappings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsProgramMappings';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}/mappings","PUT",{programId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsProgramTranscriptionengines(e,i){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling putSpeechandtextanalyticsProgramTranscriptionengines';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsProgramTranscriptionengines';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}/transcriptionengines","PUT",{programId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsSettings';return this.apiClient.callApi("/api/v2/speechandtextanalytics/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsTopic(e,i){if(void 0===e||null===e)throw'Missing the required parameter "topicId" when calling putSpeechandtextanalyticsTopic';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsTopic';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/{topicId}","PUT",{topicId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class we{constructor(e){this.apiClient=e||d.instance}deleteStationAssociateduser(e){if(void 0===e||null===e)throw'Missing the required parameter "stationId" when calling deleteStationAssociateduser';return this.apiClient.callApi("/api/v2/stations/{stationId}/associateduser","DELETE",{stationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getStation(e){if(void 0===e||null===e)throw'Missing the required parameter "stationId" when calling getStation';return this.apiClient.callApi("/api/v2/stations/{stationId}","GET",{stationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getStations(e){return e=e||{},this.apiClient.callApi("/api/v2/stations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,name:e.name,userSelectable:e.userSelectable,webRtcUserId:e.webRtcUserId,id:e.id,lineAppearanceId:e.lineAppearanceId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ce{constructor(e){this.apiClient=e||d.instance}getSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getSearch';return this.apiClient.callApi("/api/v2/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),profile:i.profile},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSearchSuggest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getSearchSuggest';return this.apiClient.callApi("/api/v2/search/suggest","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),profile:i.profile},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postSearch';return this.apiClient.callApi("/api/v2/search","POST",{},{profile:i.profile},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSearchSuggest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postSearchSuggest';return this.apiClient.callApi("/api/v2/search/suggest","POST",{},{profile:i.profile},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ie{constructor(e){this.apiClient=e||d.instance}deleteTaskmanagementWorkbin(e){if(void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling deleteTaskmanagementWorkbin';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}","DELETE",{workbinId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorkitem(e){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling deleteTaskmanagementWorkitem';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}","DELETE",{workitemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorkitemsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling deleteTaskmanagementWorkitemsSchema';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}","DELETE",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorktype(e){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling deleteTaskmanagementWorktype';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}","DELETE",{worktypeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorktypeFlowsOnattributechangeRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling deleteTaskmanagementWorktypeFlowsOnattributechangeRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling deleteTaskmanagementWorktypeFlowsOnattributechangeRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}","DELETE",{worktypeId:e,ruleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorktypeFlowsOncreateRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling deleteTaskmanagementWorktypeFlowsOncreateRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling deleteTaskmanagementWorktypeFlowsOncreateRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}","DELETE",{worktypeId:e,ruleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorktypeStatus(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling deleteTaskmanagementWorktypeStatus';if(void 0===i||null===i)throw'Missing the required parameter "statusId" when calling deleteTaskmanagementWorktypeStatus';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}","DELETE",{worktypeId:e,statusId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkbin(e){if(void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling getTaskmanagementWorkbin';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}","GET",{workbinId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkbinHistory(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling getTaskmanagementWorkbinHistory';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}/history","GET",{workbinId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkbinVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling getTaskmanagementWorkbinVersion';if(void 0===i||null===i)throw'Missing the required parameter "entityVersion" when calling getTaskmanagementWorkbinVersion';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}/versions/{entityVersion}","GET",{workbinId:e,entityVersion:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkbinVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling getTaskmanagementWorkbinVersions';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}/versions","GET",{workbinId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitem(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitem';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}","GET",{workitemId:e},{expands:i.expands},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemHistory(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemHistory';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/history","GET",{workitemId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemUserWrapups(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemUserWrapups';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling getTaskmanagementWorkitemUserWrapups';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/users/{userId}/wrapups","GET",{workitemId:e,userId:i},{expands:t.expands,after:t.after,pageSize:t.pageSize,sortOrder:t.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemVersion';if(void 0===i||null===i)throw'Missing the required parameter "entityVersion" when calling getTaskmanagementWorkitemVersion';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/versions/{entityVersion}","GET",{workitemId:e,entityVersion:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemVersions';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/versions","GET",{workitemId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemWrapups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemWrapups';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/wrapups","GET",{workitemId:e},{expands:i.expands,after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsQueryJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getTaskmanagementWorkitemsQueryJob';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/query/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsQueryJobResults(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getTaskmanagementWorkitemsQueryJobResults';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/query/jobs/{jobId}/results","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getTaskmanagementWorkitemsSchema';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsSchemaVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getTaskmanagementWorkitemsSchemaVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getTaskmanagementWorkitemsSchemaVersion';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}/versions/{versionId}","GET",{schemaId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsSchemaVersions(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getTaskmanagementWorkitemsSchemaVersions';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}/versions","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsSchemas(){return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktype(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktype';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}","GET",{worktypeId:e},{expands:this.apiClient.buildCollectionParam(i.expands,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeFlowsOnattributechangeRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeFlowsOnattributechangeRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling getTaskmanagementWorktypeFlowsOnattributechangeRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}","GET",{worktypeId:e,ruleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeFlowsOnattributechangeRules(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeFlowsOnattributechangeRules';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules","GET",{worktypeId:e},{after:i.after,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeFlowsOncreateRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeFlowsOncreateRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling getTaskmanagementWorktypeFlowsOncreateRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}","GET",{worktypeId:e,ruleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeFlowsOncreateRules(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeFlowsOncreateRules';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules","GET",{worktypeId:e},{after:i.after,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeHistory(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeHistory';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/history","GET",{worktypeId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder,fields:this.apiClient.buildCollectionParam(i.fields,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeStatus(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeStatus';if(void 0===i||null===i)throw'Missing the required parameter "statusId" when calling getTaskmanagementWorktypeStatus';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}","GET",{worktypeId:e,statusId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeStatuses(e){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeStatuses';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses","GET",{worktypeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeVersion';if(void 0===i||null===i)throw'Missing the required parameter "entityVersion" when calling getTaskmanagementWorktypeVersion';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/versions/{entityVersion}","GET",{worktypeId:e,entityVersion:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeVersions';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/versions","GET",{worktypeId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkbin(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling patchTaskmanagementWorkbin';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkbin';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}","PATCH",{workbinId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkitem(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling patchTaskmanagementWorkitem';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkitem';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}","PATCH",{workitemId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkitemAssignment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling patchTaskmanagementWorkitemAssignment';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkitemAssignment';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/assignment","PATCH",{workitemId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkitemUserWrapups(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling patchTaskmanagementWorkitemUserWrapups';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchTaskmanagementWorkitemUserWrapups';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkitemUserWrapups';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/users/{userId}/wrapups","PATCH",{workitemId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkitemUsersMeWrapups(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling patchTaskmanagementWorkitemUsersMeWrapups';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkitemUsersMeWrapups';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/users/me/wrapups","PATCH",{workitemId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorktype(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling patchTaskmanagementWorktype';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorktype';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}","PATCH",{worktypeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorktypeFlowsOnattributechangeRule(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling patchTaskmanagementWorktypeFlowsOnattributechangeRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling patchTaskmanagementWorktypeFlowsOnattributechangeRule';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchTaskmanagementWorktypeFlowsOnattributechangeRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}","PATCH",{worktypeId:e,ruleId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorktypeFlowsOncreateRule(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling patchTaskmanagementWorktypeFlowsOncreateRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling patchTaskmanagementWorktypeFlowsOncreateRule';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchTaskmanagementWorktypeFlowsOncreateRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}","PATCH",{worktypeId:e,ruleId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorktypeStatus(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling patchTaskmanagementWorktypeStatus';if(void 0===i||null===i)throw'Missing the required parameter "statusId" when calling patchTaskmanagementWorktypeStatus';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchTaskmanagementWorktypeStatus';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}","PATCH",{worktypeId:e,statusId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkbins(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkbins';return this.apiClient.callApi("/api/v2/taskmanagement/workbins","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkbinsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkbinsQuery';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemAcdCancel(e){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling postTaskmanagementWorkitemAcdCancel';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/acd/cancel","POST",{workitemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemDisconnect(e){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling postTaskmanagementWorkitemDisconnect';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/disconnect","POST",{workitemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemTerminate(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling postTaskmanagementWorkitemTerminate';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/terminate","POST",{workitemId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitems(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkitems';return this.apiClient.callApi("/api/v2/taskmanagement/workitems","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkitemsQuery';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemsQueryJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkitemsQueryJobs';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/query/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemsSchemas(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkitemsSchemas';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypeFlowsOnattributechangeRules(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling postTaskmanagementWorktypeFlowsOnattributechangeRules';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypeFlowsOnattributechangeRules';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules","POST",{worktypeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypeFlowsOncreateRules(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling postTaskmanagementWorktypeFlowsOncreateRules';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypeFlowsOncreateRules';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules","POST",{worktypeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypeStatuses(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling postTaskmanagementWorktypeStatuses';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypeStatuses';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses","POST",{worktypeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypes(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypes';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypesQuery';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putTaskmanagementWorkitemsSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling putTaskmanagementWorkitemsSchema';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTaskmanagementWorkitemsSchema';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}","PUT",{schemaId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class fe{constructor(e){this.apiClient=e||d.instance}deleteTeam(e){if(void 0===e||null===e)throw'Missing the required parameter "teamId" when calling deleteTeam';return this.apiClient.callApi("/api/v2/teams/{teamId}","DELETE",{teamId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTeamMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "teamId" when calling deleteTeamMembers';if(void 0===i||null===i)throw'Missing the required parameter "id" when calling deleteTeamMembers';return this.apiClient.callApi("/api/v2/teams/{teamId}/members","DELETE",{teamId:e},{id:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTeam(e){if(void 0===e||null===e)throw'Missing the required parameter "teamId" when calling getTeam';return this.apiClient.callApi("/api/v2/teams/{teamId}","GET",{teamId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTeamMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "teamId" when calling getTeamMembers';return this.apiClient.callApi("/api/v2/teams/{teamId}/members","GET",{teamId:e},{pageSize:i.pageSize,before:i.before,after:i.after,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTeams(e){return e=e||{},this.apiClient.callApi("/api/v2/teams","GET",{},{pageSize:e.pageSize,name:e.name,after:e.after,before:e.before,expand:e.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchTeam(e,i){if(void 0===e||null===e)throw'Missing the required parameter "teamId" when calling patchTeam';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTeam';return this.apiClient.callApi("/api/v2/teams/{teamId}","PATCH",{teamId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTeamsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTeamsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/teams/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTeamMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "teamId" when calling postTeamMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTeamMembers';return this.apiClient.callApi("/api/v2/teams/{teamId}/members","POST",{teamId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTeams(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTeams';return this.apiClient.callApi("/api/v2/teams","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTeamsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTeamsSearch';return this.apiClient.callApi("/api/v2/teams/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ae{constructor(e){this.apiClient=e||d.instance}getTelephonyMediaregions(){return this.apiClient.callApi("/api/v2/telephony/mediaregions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonySipmessagesConversation(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getTelephonySipmessagesConversation';return this.apiClient.callApi("/api/v2/telephony/sipmessages/conversations/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonySipmessagesConversationHeaders(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getTelephonySipmessagesConversationHeaders';return this.apiClient.callApi("/api/v2/telephony/sipmessages/conversations/{conversationId}/headers","GET",{conversationId:e},{keys:this.apiClient.buildCollectionParam(i.keys,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonySiptraces(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "dateStart" when calling getTelephonySiptraces';if(void 0===i||null===i)throw'Missing the required parameter "dateEnd" when calling getTelephonySiptraces';return this.apiClient.callApi("/api/v2/telephony/siptraces","GET",{},{callId:t.callId,toUser:t.toUser,fromUser:t.fromUser,conversationId:t.conversationId,dateStart:e,dateEnd:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonySiptracesDownloadDownloadId(e){if(void 0===e||null===e)throw'Missing the required parameter "downloadId" when calling getTelephonySiptracesDownloadDownloadId';return this.apiClient.callApi("/api/v2/telephony/siptraces/download/{downloadId}","GET",{downloadId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonySiptracesDownload(e){if(void 0===e||null===e)throw'Missing the required parameter "sIPSearchPublicRequest" when calling postTelephonySiptracesDownload';return this.apiClient.callApi("/api/v2/telephony/siptraces/download","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class be{constructor(e){this.apiClient=e||d.instance}deleteTelephonyProvidersEdge(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling deleteTelephonyProvidersEdge';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}","DELETE",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgeLogicalinterface(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling deleteTelephonyProvidersEdgeLogicalinterface';if(void 0===i||null===i)throw'Missing the required parameter "interfaceId" when calling deleteTelephonyProvidersEdgeLogicalinterface';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}","DELETE",{edgeId:e,interfaceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgeSoftwareupdate(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling deleteTelephonyProvidersEdgeSoftwareupdate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/softwareupdate","DELETE",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesAlertablepresences(){return this.apiClient.callApi("/api/v2/telephony/providers/edges/alertablepresences","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesCertificateauthority(e){if(void 0===e||null===e)throw'Missing the required parameter "certificateId" when calling deleteTelephonyProvidersEdgesCertificateauthority';return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities/{certificateId}","DELETE",{certificateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesDidpool(e){if(void 0===e||null===e)throw'Missing the required parameter "didPoolId" when calling deleteTelephonyProvidersEdgesDidpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools/{didPoolId}","DELETE",{didPoolId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesEdgegroup(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeGroupId" when calling deleteTelephonyProvidersEdgesEdgegroup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}","DELETE",{edgeGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesExtensionpool(e){if(void 0===e||null===e)throw'Missing the required parameter "extensionPoolId" when calling deleteTelephonyProvidersEdgesExtensionpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}","DELETE",{extensionPoolId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesPhone(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneId" when calling deleteTelephonyProvidersEdgesPhone';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/{phoneId}","DELETE",{phoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesPhonebasesetting(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneBaseId" when calling deleteTelephonyProvidersEdgesPhonebasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}","DELETE",{phoneBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesSite(e){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling deleteTelephonyProvidersEdgesSite';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}","DELETE",{siteId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesSiteOutboundroute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling deleteTelephonyProvidersEdgesSiteOutboundroute';if(void 0===i||null===i)throw'Missing the required parameter "outboundRouteId" when calling deleteTelephonyProvidersEdgesSiteOutboundroute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}","DELETE",{siteId:e,outboundRouteId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesTrunkbasesetting(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkBaseSettingsId" when calling deleteTelephonyProvidersEdgesTrunkbasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}","DELETE",{trunkBaseSettingsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdge(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdge';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}","GET",{edgeId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeDiagnosticNslookup(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeDiagnosticNslookup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/nslookup","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeDiagnosticPing(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeDiagnosticPing';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/ping","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeDiagnosticRoute(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeDiagnosticRoute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/route","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeDiagnosticTracepath(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeDiagnosticTracepath';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/tracepath","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeLogicalinterface(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeLogicalinterface';if(void 0===i||null===i)throw'Missing the required parameter "interfaceId" when calling getTelephonyProvidersEdgeLogicalinterface';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}","GET",{edgeId:e,interfaceId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeLogicalinterfaces(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeLogicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces","GET",{edgeId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeLogsJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeLogsJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getTelephonyProvidersEdgeLogsJob';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logs/jobs/{jobId}","GET",{edgeId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeMetrics(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeMetrics';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/metrics","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgePhysicalinterface(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgePhysicalinterface';if(void 0===i||null===i)throw'Missing the required parameter "interfaceId" when calling getTelephonyProvidersEdgePhysicalinterface';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/physicalinterfaces/{interfaceId}","GET",{edgeId:e,interfaceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgePhysicalinterfaces(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgePhysicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/physicalinterfaces","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeSetuppackage(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeSetuppackage';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/setuppackage","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeSoftwareupdate(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeSoftwareupdate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/softwareupdate","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeSoftwareversions(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeSoftwareversions';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/softwareversions","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeTrunks(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeTrunks';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/trunks","GET",{edgeId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,sortBy:i.sortBy,sortOrder:i.sortOrder,"trunkBase.id":i.trunkBaseId,trunkType:i.trunkType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdges(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,"site.id":e.siteId,"edgeGroup.id":e.edgeGroupId,sortBy:e.sortBy,managed:e.managed,showCloudMedia:e.showCloudMedia},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesAlertablepresences(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/alertablepresences","GET",{},{type:e.type},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesCertificateauthorities(){return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesCertificateauthority(e){if(void 0===e||null===e)throw'Missing the required parameter "certificateId" when calling getTelephonyProvidersEdgesCertificateauthority';return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities/{certificateId}","GET",{certificateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDid(e){if(void 0===e||null===e)throw'Missing the required parameter "didId" when calling getTelephonyProvidersEdgesDid';return this.apiClient.callApi("/api/v2/telephony/providers/edges/dids/{didId}","GET",{didId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDidpool(e){if(void 0===e||null===e)throw'Missing the required parameter "didPoolId" when calling getTelephonyProvidersEdgesDidpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools/{didPoolId}","GET",{didPoolId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDidpools(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDidpoolsDids(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "type" when calling getTelephonyProvidersEdgesDidpoolsDids';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools/dids","GET",{},{type:e,id:this.apiClient.buildCollectionParam(i.id,"multi"),numberMatch:i.numberMatch,pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDids(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/dids","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,phoneNumber:e.phoneNumber,"owner.id":e.ownerId,"didPool.id":e.didPoolId,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesEdgegroup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeGroupId" when calling getTelephonyProvidersEdgesEdgegroup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}","GET",{edgeGroupId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesEdgegroupEdgetrunkbase(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgegroupId" when calling getTelephonyProvidersEdgesEdgegroupEdgetrunkbase';if(void 0===i||null===i)throw'Missing the required parameter "edgetrunkbaseId" when calling getTelephonyProvidersEdgesEdgegroupEdgetrunkbase';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgegroupId}/edgetrunkbases/{edgetrunkbaseId}","GET",{edgegroupId:e,edgetrunkbaseId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesEdgegroups(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,sortBy:e.sortBy,managed:e.managed},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesEdgeversionreport(){return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgeversionreport","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExpired(){return this.apiClient.callApi("/api/v2/telephony/providers/edges/expired","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtension(e){if(void 0===e||null===e)throw'Missing the required parameter "extensionId" when calling getTelephonyProvidersEdgesExtension';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensions/{extensionId}","GET",{extensionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtensionpool(e){if(void 0===e||null===e)throw'Missing the required parameter "extensionPoolId" when calling getTelephonyProvidersEdgesExtensionpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}","GET",{extensionPoolId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtensionpools(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,number:e._number},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtensionpoolsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtensions(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/extensions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,number:e._number},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLine(e){if(void 0===e||null===e)throw'Missing the required parameter "lineId" when calling getTelephonyProvidersEdgesLine';return this.apiClient.callApi("/api/v2/telephony/providers/edges/lines/{lineId}","GET",{lineId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLinebasesetting(e){if(void 0===e||null===e)throw'Missing the required parameter "lineBaseId" when calling getTelephonyProvidersEdgesLinebasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/linebasesettings/{lineBaseId}","GET",{lineBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLinebasesettings(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/linebasesettings","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLines(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/lines","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLinesTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "lineBaseSettingsId" when calling getTelephonyProvidersEdgesLinesTemplate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/lines/template","GET",{},{lineBaseSettingsId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLogicalinterfaces(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeIds" when calling getTelephonyProvidersEdgesLogicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/logicalinterfaces","GET",{},{edgeIds:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesMediastatisticsConversation(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getTelephonyProvidersEdgesMediastatisticsConversation';return this.apiClient.callApi("/api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesMediastatisticsConversationCommunication(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getTelephonyProvidersEdgesMediastatisticsConversationCommunication';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling getTelephonyProvidersEdgesMediastatisticsConversationCommunication';return this.apiClient.callApi("/api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}/communications/{communicationId}","GET",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesMetrics(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeIds" when calling getTelephonyProvidersEdgesMetrics';return this.apiClient.callApi("/api/v2/telephony/providers/edges/metrics","GET",{},{edgeIds:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesOutboundroutes(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/outboundroutes","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,"site.id":e.siteId,"externalTrunkBases.ids":e.externalTrunkBasesIds,sortBy:e.sortBy},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhone(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneId" when calling getTelephonyProvidersEdgesPhone';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/{phoneId}","GET",{phoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonebasesetting(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneBaseId" when calling getTelephonyProvidersEdgesPhonebasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}","GET",{phoneBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonebasesettings(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonebasesettingsAvailablemetabases(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/availablemetabases","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonebasesettingsTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneMetabaseId" when calling getTelephonyProvidersEdgesPhonebasesettingsTemplate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/template","GET",{},{phoneMetabaseId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhones(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/phones","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,"site.id":e.siteId,"webRtcUser.id":e.webRtcUserId,"phoneBaseSettings.id":e.phoneBaseSettingsId,"lines.loggedInUser.id":e.linesLoggedInUserId,"lines.defaultForUser.id":e.linesDefaultForUserId,phone_hardwareId:e.phoneHardwareId,"lines.id":e.linesId,"lines.name":e.linesName,name:e.name,"status.operationalStatus":e.statusOperationalStatus,"secondaryStatus.operationalStatus":e.secondaryStatusOperationalStatus,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),fields:this.apiClient.buildCollectionParam(e.fields,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonesTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneBaseSettingsId" when calling getTelephonyProvidersEdgesPhonesTemplate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/template","GET",{},{phoneBaseSettingsId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhysicalinterfaces(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeIds" when calling getTelephonyProvidersEdgesPhysicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/physicalinterfaces","GET",{},{edgeIds:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSite(e){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSite';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}","GET",{siteId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteNumberplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteNumberplan';if(void 0===i||null===i)throw'Missing the required parameter "numberPlanId" when calling getTelephonyProvidersEdgesSiteNumberplan';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/numberplans/{numberPlanId}","GET",{siteId:e,numberPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteNumberplans(e){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteNumberplans';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/numberplans","GET",{siteId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteNumberplansClassifications(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteNumberplansClassifications';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/numberplans/classifications","GET",{siteId:e},{classification:i.classification},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteOutboundroute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteOutboundroute';if(void 0===i||null===i)throw'Missing the required parameter "outboundRouteId" when calling getTelephonyProvidersEdgesSiteOutboundroute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}","GET",{siteId:e,outboundRouteId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteOutboundroutes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteOutboundroutes';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes","GET",{siteId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,name:i.name,"externalTrunkBases.ids":i.externalTrunkBasesIds,sortBy:i.sortBy},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteSiteconnections(e){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteSiteconnections';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/siteconnections","GET",{siteId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSites(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/sites","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,"location.id":e.locationId,managed:e.managed,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTimezones(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/timezones","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunk(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkId" when calling getTelephonyProvidersEdgesTrunk';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunks/{trunkId}","GET",{trunkId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkMetrics(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkId" when calling getTelephonyProvidersEdgesTrunkMetrics';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunks/{trunkId}/metrics","GET",{trunkId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkbasesetting(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trunkBaseSettingsId" when calling getTelephonyProvidersEdgesTrunkbasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}","GET",{trunkBaseSettingsId:e},{ignoreHidden:i.ignoreHidden},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkbasesettings(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,recordingEnabled:e.recordingEnabled,ignoreHidden:e.ignoreHidden,managed:e.managed,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkbasesettingsAvailablemetabases(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/availablemetabases","GET",{},{type:e.type,pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkbasesettingsTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkMetabaseId" when calling getTelephonyProvidersEdgesTrunkbasesettingsTemplate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/template","GET",{},{trunkMetabaseId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunks(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/trunks","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,"edge.id":e.edgeId,"trunkBase.id":e.trunkBaseId,trunkType:e.trunkType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunksMetrics(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkIds" when calling getTelephonyProvidersEdgesTrunksMetrics';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunks/metrics","GET",{},{trunkIds:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkswithrecording(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkswithrecording","GET",{},{trunkType:e.trunkType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchTelephonyProvidersEdgesSiteSiteconnections(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling patchTelephonyProvidersEdgesSiteSiteconnections';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTelephonyProvidersEdgesSiteSiteconnections';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/siteconnections","PATCH",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeDiagnosticNslookup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeDiagnosticNslookup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeDiagnosticNslookup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/nslookup","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeDiagnosticPing(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeDiagnosticPing';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeDiagnosticPing';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/ping","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeDiagnosticRoute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeDiagnosticRoute';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeDiagnosticRoute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/route","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeDiagnosticTracepath(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeDiagnosticTracepath';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeDiagnosticTracepath';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/tracepath","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeLogicalinterfaces(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeLogicalinterfaces';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeLogicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeLogsJobUpload(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeLogsJobUpload';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling postTelephonyProvidersEdgeLogsJobUpload';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeLogsJobUpload';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logs/jobs/{jobId}/upload","POST",{edgeId:e,jobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeLogsJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeLogsJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeLogsJobs';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logs/jobs","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeReboot(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeReboot';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/reboot","POST",{edgeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeSoftwareupdate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeSoftwareupdate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeSoftwareupdate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/softwareupdate","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeStatuscode(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeStatuscode';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/statuscode","POST",{edgeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeUnpair(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeUnpair';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/unpair","POST",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdges(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdges';return this.apiClient.callApi("/api/v2/telephony/providers/edges","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesAddressvalidation(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesAddressvalidation';return this.apiClient.callApi("/api/v2/telephony/providers/edges/addressvalidation","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesCertificateauthorities(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesCertificateauthorities';return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesDidpools(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesDidpools';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesEdgegroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesEdgegroups';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesExtensionpools(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesExtensionpools';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesPhoneReboot(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneId" when calling postTelephonyProvidersEdgesPhoneReboot';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/{phoneId}/reboot","POST",{phoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesPhonebasesettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesPhonebasesettings';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesPhones(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesPhones';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesPhonesReboot(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesPhonesReboot';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/reboot","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesSiteOutboundroutes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling postTelephonyProvidersEdgesSiteOutboundroutes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesSiteOutboundroutes';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes","POST",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesSites(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesSites';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesTrunkbasesettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesTrunkbasesettings';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdge(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling putTelephonyProvidersEdge';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdge';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}","PUT",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgeLogicalinterface(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling putTelephonyProvidersEdgeLogicalinterface';if(void 0===i||null===i)throw'Missing the required parameter "interfaceId" when calling putTelephonyProvidersEdgeLogicalinterface';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgeLogicalinterface';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}","PUT",{edgeId:e,interfaceId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesAlertablepresences(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesAlertablepresences';return this.apiClient.callApi("/api/v2/telephony/providers/edges/alertablepresences","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesCertificateauthority(e,i){if(void 0===e||null===e)throw'Missing the required parameter "certificateId" when calling putTelephonyProvidersEdgesCertificateauthority';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesCertificateauthority';return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities/{certificateId}","PUT",{certificateId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesDidpool(e,i){if(void 0===e||null===e)throw'Missing the required parameter "didPoolId" when calling putTelephonyProvidersEdgesDidpool';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesDidpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools/{didPoolId}","PUT",{didPoolId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesEdgegroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeGroupId" when calling putTelephonyProvidersEdgesEdgegroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesEdgegroup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}","PUT",{edgeGroupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesEdgegroupEdgetrunkbase(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "edgegroupId" when calling putTelephonyProvidersEdgesEdgegroupEdgetrunkbase';if(void 0===i||null===i)throw'Missing the required parameter "edgetrunkbaseId" when calling putTelephonyProvidersEdgesEdgegroupEdgetrunkbase';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesEdgegroupEdgetrunkbase';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgegroupId}/edgetrunkbases/{edgetrunkbaseId}","PUT",{edgegroupId:e,edgetrunkbaseId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesExtensionpool(e,i){if(void 0===e||null===e)throw'Missing the required parameter "extensionPoolId" when calling putTelephonyProvidersEdgesExtensionpool';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesExtensionpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}","PUT",{extensionPoolId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesPhone(e,i){if(void 0===e||null===e)throw'Missing the required parameter "phoneId" when calling putTelephonyProvidersEdgesPhone';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesPhone';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/{phoneId}","PUT",{phoneId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesPhonebasesetting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "phoneBaseId" when calling putTelephonyProvidersEdgesPhonebasesetting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesPhonebasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}","PUT",{phoneBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesSite(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling putTelephonyProvidersEdgesSite';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesSite';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}","PUT",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesSiteNumberplans(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling putTelephonyProvidersEdgesSiteNumberplans';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesSiteNumberplans';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/numberplans","PUT",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesSiteOutboundroute(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling putTelephonyProvidersEdgesSiteOutboundroute';if(void 0===i||null===i)throw'Missing the required parameter "outboundRouteId" when calling putTelephonyProvidersEdgesSiteOutboundroute';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesSiteOutboundroute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}","PUT",{siteId:e,outboundRouteId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesSiteSiteconnections(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling putTelephonyProvidersEdgesSiteSiteconnections';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesSiteSiteconnections';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/siteconnections","PUT",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesTrunkbasesetting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trunkBaseSettingsId" when calling putTelephonyProvidersEdgesTrunkbasesetting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesTrunkbasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}","PUT",{trunkBaseSettingsId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class je{constructor(e){this.apiClient=e||d.instance}getTextbotsBotsSearch(e){return e=e||{},this.apiClient.callApi("/api/v2/textbots/bots/search","GET",{},{botType:this.apiClient.buildCollectionParam(e.botType,"multi"),botName:e.botName,botId:this.apiClient.buildCollectionParam(e.botId,"multi"),pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTextbotsBotflowsSessionTurns(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postTextbotsBotflowsSessionTurns';if(void 0===i||null===i)throw'Missing the required parameter "turnRequest" when calling postTextbotsBotflowsSessionTurns';return this.apiClient.callApi("/api/v2/textbots/botflows/sessions/{sessionId}/turns","POST",{sessionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTextbotsBotflowsSessions(e){if(void 0===e||null===e)throw'Missing the required parameter "launchRequest" when calling postTextbotsBotflowsSessions';return this.apiClient.callApi("/api/v2/textbots/botflows/sessions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTextbotsBotsExecute(e){if(void 0===e||null===e)throw'Missing the required parameter "postTextRequest" when calling postTextbotsBotsExecute';return this.apiClient.callApi("/api/v2/textbots/bots/execute","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Pe{constructor(e){this.apiClient=e||d.instance}deleteToken(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteToken';return this.apiClient.callApi("/api/v2/tokens/{userId}","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTokensMe(){return this.apiClient.callApi("/api/v2/tokens/me","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTokensMe(e){return e=e||{},this.apiClient.callApi("/api/v2/tokens/me","GET",{},{preserveIdleTTL:e.preserveIdleTTL},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTokensTimeout(){return this.apiClient.callApi("/api/v2/tokens/timeout","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}headTokensMe(){return this.apiClient.callApi("/api/v2/tokens/me","HEAD",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putTokensTimeout(e){return e=e||{},this.apiClient.callApi("/api/v2/tokens/timeout","PUT",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class ye{constructor(e){this.apiClient=e||d.instance}getKnowledgeKnowledgebaseUploadsUrlsJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUploadsUrlsJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getKnowledgeKnowledgebaseUploadsUrlsJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs/{jobId}","GET",{knowledgeBaseId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraftFunctionUpload(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraftFunctionUpload';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionDraftFunctionUpload';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/function/upload","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeDocumentuploads(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postKnowledgeDocumentuploads';return this.apiClient.callApi("/api/v2/knowledge/documentuploads","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseUploadsUrlsJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseUploadsUrlsJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseUploadsUrlsJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingMinerUploads(e,i){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling postLanguageunderstandingMinerUploads';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLanguageunderstandingMinerUploads';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/uploads","POST",{minerId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUploadsLearningCoverart(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUploadsLearningCoverart';return this.apiClient.callApi("/api/v2/uploads/learning/coverart","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUploadsPublicassetsImages(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUploadsPublicassetsImages';return this.apiClient.callApi("/api/v2/uploads/publicassets/images","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUploadsRecordings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUploadsRecordings';return this.apiClient.callApi("/api/v2/uploads/recordings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUploadsWorkforcemanagementHistoricaldataCsv(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUploadsWorkforcemanagementHistoricaldataCsv';return this.apiClient.callApi("/api/v2/uploads/workforcemanagement/historicaldata/csv","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Oe{constructor(e){this.apiClient=e||d.instance}getOauthClientUsageQueryResult(e,i){if(void 0===e||null===e)throw'Missing the required parameter "executionId" when calling getOauthClientUsageQueryResult';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling getOauthClientUsageQueryResult';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/query/results/{executionId}","GET",{executionId:e,clientId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClientUsageSummary(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "clientId" when calling getOauthClientUsageSummary';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/summary","GET",{clientId:e},{days:i.days},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsageQueryExecutionIdResults(e){if(void 0===e||null===e)throw'Missing the required parameter "executionId" when calling getUsageQueryExecutionIdResults';return this.apiClient.callApi("/api/v2/usage/query/{executionId}/results","GET",{executionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsageSimplesearchExecutionIdResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "executionId" when calling getUsageSimplesearchExecutionIdResults';return this.apiClient.callApi("/api/v2/usage/simplesearch/{executionId}/results","GET",{executionId:e},{after:i.after,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOauthClientUsageQuery(e,i){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling postOauthClientUsageQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOauthClientUsageQuery';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/query","POST",{clientId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUsageQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsageQuery';return this.apiClient.callApi("/api/v2/usage/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsageSimplesearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsageSimplesearch';return this.apiClient.callApi("/api/v2/usage/simplesearch","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Me{constructor(e){this.apiClient=e||d.instance}deleteUserrecording(e){if(void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling deleteUserrecording';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}","DELETE",{recordingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecording(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling getUserrecording';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}","GET",{recordingId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecordingMedia(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling getUserrecordingMedia';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}/media","GET",{recordingId:e},{formatId:i.formatId,async:i.async},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecordingTranscoding(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling getUserrecordingTranscoding';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}/transcoding","GET",{recordingId:e},{formatId:i.formatId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecordings(e){return e=e||{},this.apiClient.callApi("/api/v2/userrecordings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecordingsSummary(){return this.apiClient.callApi("/api/v2/userrecordings/summary","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putUserrecording(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling putUserrecording';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserrecording';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}","PUT",{recordingId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Te{constructor(e){this.apiClient=e||d.instance}deleteAnalyticsUsersDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteAnalyticsUsersDetailsJob';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAuthorizationSubjectDivisionRole(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling deleteAuthorizationSubjectDivisionRole';if(void 0===i||null===i)throw'Missing the required parameter "divisionId" when calling deleteAuthorizationSubjectDivisionRole';if(void 0===t||null===t)throw'Missing the required parameter "roleId" when calling deleteAuthorizationSubjectDivisionRole';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}","DELETE",{subjectId:e,divisionId:i,roleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingDirectroutingbackupSettingsMe(){return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUserDirectroutingbackupSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUserUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUser';return this.apiClient.callApi("/api/v2/users/{userId}","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserRoutinglanguage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserRoutinglanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageId" when calling deleteUserRoutinglanguage';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/{languageId}","DELETE",{userId:e,languageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserRoutingskill(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserRoutingskill';if(void 0===i||null===i)throw'Missing the required parameter "skillId" when calling deleteUserRoutingskill';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/{skillId}","DELETE",{userId:e,skillId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserStationAssociatedstation(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserStationAssociatedstation';return this.apiClient.callApi("/api/v2/users/{userId}/station/associatedstation","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserStationDefaultstation(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserStationDefaultstation';return this.apiClient.callApi("/api/v2/users/{userId}/station/defaultstation","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserVerifier(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserVerifier';if(void 0===i||null===i)throw'Missing the required parameter "verifierId" when calling deleteUserVerifier';return this.apiClient.callApi("/api/v2/users/{userId}/verifiers/{verifierId}","DELETE",{userId:e,verifierId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersDetailsJob';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersDetailsJobResults';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJobsAvailability(){return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/availability","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedMe(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedMe';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/me","GET",{},{name:i.name,permission:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedPagedMe(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedPagedMe';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/paged/me","GET",{},{permission:e,pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedPagedSubjectId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getAuthorizationDivisionspermittedPagedSubjectId';if(void 0===i||null===i)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedPagedSubjectId';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/paged/{subjectId}","GET",{subjectId:e},{permission:i,pageNumber:t.pageNumber,pageSize:t.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubject(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getAuthorizationSubject';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}","GET",{subjectId:e},{includeDuplicates:i.includeDuplicates},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubjectsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/subjects/me","GET",{},{includeDuplicates:e.includeDuplicates},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFieldconfig(e){if(void 0===e||null===e)throw'Missing the required parameter "type" when calling getFieldconfig';return this.apiClient.callApi("/api/v2/fieldconfig","GET",{},{type:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProfilesUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/profiles/users","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),jid:this.apiClient.buildCollectionParam(e.jid,"multi"),sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),integrationPresenceSource:e.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingDirectroutingbackupSettingsMe(){return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUserDirectroutingbackupSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUserUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUser';return this.apiClient.callApi("/api/v2/users/{userId}","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),integrationPresenceSource:i.integrationPresenceSource,state:i.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserAdjacents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserAdjacents';return this.apiClient.callApi("/api/v2/users/{userId}/adjacents","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserCallforwarding(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserCallforwarding';return this.apiClient.callApi("/api/v2/users/{userId}/callforwarding","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserDirectreports(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserDirectreports';return this.apiClient.callApi("/api/v2/users/{userId}/directreports","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserFavorites(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserFavorites';return this.apiClient.callApi("/api/v2/users/{userId}/favorites","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserGeolocation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserGeolocation';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling getUserGeolocation';return this.apiClient.callApi("/api/v2/users/{userId}/geolocations/{clientId}","GET",{userId:e,clientId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserOutofoffice(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserOutofoffice';return this.apiClient.callApi("/api/v2/users/{userId}/outofoffice","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserProfile(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserProfile';return this.apiClient.callApi("/api/v2/users/{userId}/profile","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),integrationPresenceSource:i.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserProfileskills(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserProfileskills';return this.apiClient.callApi("/api/v2/users/{userId}/profileskills","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserQueues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserQueues';return this.apiClient.callApi("/api/v2/users/{userId}/queues","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,joined:i.joined,divisionId:this.apiClient.buildCollectionParam(i.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoles(e){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getUserRoles';return this.apiClient.callApi("/api/v2/users/{subjectId}/roles","GET",{subjectId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutinglanguages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutinglanguages';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutingskills(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutingskills';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutingstatus(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutingstatus';return this.apiClient.callApi("/api/v2/users/{userId}/routingstatus","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserSkillgroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserSkillgroups';return this.apiClient.callApi("/api/v2/users/{userId}/skillgroups","GET",{userId:e},{pageSize:i.pageSize,after:i.after,before:i.before},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserState(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserState';return this.apiClient.callApi("/api/v2/users/{userId}/state","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserStation(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserStation';return this.apiClient.callApi("/api/v2/users/{userId}/station","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserSuperiors(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserSuperiors';return this.apiClient.callApi("/api/v2/users/{userId}/superiors","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserTrustors(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserTrustors';return this.apiClient.callApi("/api/v2/users/{userId}/trustors","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserVerifiers(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserVerifiers';return this.apiClient.callApi("/api/v2/users/{userId}/verifiers","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/users","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),jabberId:this.apiClient.buildCollectionParam(e.jabberId,"multi"),sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),integrationPresenceSource:e.integrationPresenceSource,state:e.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersDevelopmentActivities(e){return e=e||{},this.apiClient.callApi("/api/v2/users/development/activities","GET",{},{userId:this.apiClient.buildCollectionParam(e.userId,"multi"),moduleId:e.moduleId,interval:e.interval,completionInterval:e.completionInterval,overdue:e.overdue,pass:e.pass,pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,types:this.apiClient.buildCollectionParam(e.types,"multi"),statuses:this.apiClient.buildCollectionParam(e.statuses,"multi"),relationship:this.apiClient.buildCollectionParam(e.relationship,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersDevelopmentActivitiesMe(e){return e=e||{},this.apiClient.callApi("/api/v2/users/development/activities/me","GET",{},{moduleId:e.moduleId,interval:e.interval,completionInterval:e.completionInterval,overdue:e.overdue,pass:e.pass,pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,types:this.apiClient.buildCollectionParam(e.types,"multi"),statuses:this.apiClient.buildCollectionParam(e.statuses,"multi"),relationship:this.apiClient.buildCollectionParam(e.relationship,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersDevelopmentActivity(e,i){if(void 0===e||null===e)throw'Missing the required parameter "activityId" when calling getUsersDevelopmentActivity';if(void 0===i||null===i)throw'Missing the required parameter "type" when calling getUsersDevelopmentActivity';return this.apiClient.callApi("/api/v2/users/development/activities/{activityId}","GET",{activityId:e},{type:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersMe(e){return e=e||{},this.apiClient.callApi("/api/v2/users/me","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi"),integrationPresenceSource:e.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getUsersSearch';return this.apiClient.callApi("/api/v2/users/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),integrationPresenceSource:i.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUser';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUser';return this.apiClient.callApi("/api/v2/users/{userId}","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserCallforwarding(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserCallforwarding';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserCallforwarding';return this.apiClient.callApi("/api/v2/users/{userId}/callforwarding","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserGeolocation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserGeolocation';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling patchUserGeolocation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserGeolocation';return this.apiClient.callApi("/api/v2/users/{userId}/geolocations/{clientId}","PATCH",{userId:e,clientId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchUserQueue';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchUserQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserQueue';return this.apiClient.callApi("/api/v2/users/{userId}/queues/{queueId}","PATCH",{queueId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserQueues(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserQueues';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserQueues';return this.apiClient.callApi("/api/v2/users/{userId}/queues","PATCH",{userId:e},{divisionId:this.apiClient.buildCollectionParam(t.divisionId,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutinglanguage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutinglanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageId" when calling patchUserRoutinglanguage';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserRoutinglanguage';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/{languageId}","PATCH",{userId:e,languageId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutinglanguagesBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutinglanguagesBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserRoutinglanguagesBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/bulk","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutingskillsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutingskillsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserRoutingskillsBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/bulk","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUsersBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchUsersBulk';return this.apiClient.callApi("/api/v2/users/bulk","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersActivityQuery';return this.apiClient.callApi("/api/v2/analytics/users/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersDetailsJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersDetailsJobs';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersDetailsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersDetailsQuery';return this.apiClient.callApi("/api/v2/analytics/users/details/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/users/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkadd(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkadd';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkadd';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkadd","POST",{subjectId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkremove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkremove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkremove';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkremove","POST",{subjectId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkreplace(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkreplace';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkreplace';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkreplace","POST",{subjectId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectDivisionRole(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectDivisionRole';if(void 0===i||null===i)throw'Missing the required parameter "divisionId" when calling postAuthorizationSubjectDivisionRole';if(void 0===t||null===t)throw'Missing the required parameter "roleId" when calling postAuthorizationSubjectDivisionRole';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}","POST",{subjectId:e,divisionId:i,roleId:t},{subjectType:n.subjectType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postUserExternalid(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserExternalid';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserExternalid';return this.apiClient.callApi("/api/v2/users/{userId}/externalid","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserInvite(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserInvite';return this.apiClient.callApi("/api/v2/users/{userId}/invite","POST",{userId:e},{force:i.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postUserPassword(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserPassword';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserPassword';return this.apiClient.callApi("/api/v2/users/{userId}/password","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserRoutinglanguages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserRoutinglanguages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserRoutinglanguages';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserRoutingskills(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserRoutingskills';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserRoutingskills';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUsers(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsers';return this.apiClient.callApi("/api/v2/users","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersDevelopmentActivitiesAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersDevelopmentActivitiesAggregatesQuery';return this.apiClient.callApi("/api/v2/users/development/activities/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersMePassword(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersMePassword';return this.apiClient.callApi("/api/v2/users/me/password","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearch';return this.apiClient.callApi("/api/v2/users/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchConversationTarget(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchConversationTarget';return this.apiClient.callApi("/api/v2/users/search/conversation/target","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchQueuemembersManage(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchQueuemembersManage';return this.apiClient.callApi("/api/v2/users/search/queuemembers/manage","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchTeamsAssign(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchTeamsAssign';return this.apiClient.callApi("/api/v2/users/search/teams/assign","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingDirectroutingbackupSettingsMe(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingDirectroutingbackupSettingsMe';return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUserDirectroutingbackupSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putRoutingUserDirectroutingbackupSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUserUtilization(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putRoutingUserUtilization';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserCallforwarding(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserCallforwarding';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserCallforwarding';return this.apiClient.callApi("/api/v2/users/{userId}/callforwarding","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserOutofoffice(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserOutofoffice';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserOutofoffice';return this.apiClient.callApi("/api/v2/users/{userId}/outofoffice","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserProfileskills(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserProfileskills';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserProfileskills';return this.apiClient.callApi("/api/v2/users/{userId}/profileskills","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling putUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoles';return this.apiClient.callApi("/api/v2/users/{subjectId}/roles","PUT",{subjectId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingskill(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingskill';if(void 0===i||null===i)throw'Missing the required parameter "skillId" when calling putUserRoutingskill';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putUserRoutingskill';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/{skillId}","PUT",{userId:e,skillId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingskillsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingskillsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoutingskillsBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/bulk","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingstatus(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingstatus';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoutingstatus';return this.apiClient.callApi("/api/v2/users/{userId}/routingstatus","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserState(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserState';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserState';return this.apiClient.callApi("/api/v2/users/{userId}/state","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserStationAssociatedstationStationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserStationAssociatedstationStationId';if(void 0===i||null===i)throw'Missing the required parameter "stationId" when calling putUserStationAssociatedstationStationId';return this.apiClient.callApi("/api/v2/users/{userId}/station/associatedstation/{stationId}","PUT",{userId:e,stationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putUserStationDefaultstationStationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserStationDefaultstationStationId';if(void 0===i||null===i)throw'Missing the required parameter "stationId" when calling putUserStationDefaultstationStationId';return this.apiClient.callApi("/api/v2/users/{userId}/station/defaultstation/{stationId}","PUT",{userId:e,stationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putUserVerifier(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserVerifier';if(void 0===i||null===i)throw'Missing the required parameter "verifierId" when calling putUserVerifier';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putUserVerifier';return this.apiClient.callApi("/api/v2/users/{userId}/verifiers/{verifierId}","PUT",{userId:e,verifierId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class qe{constructor(e){this.apiClient=e||d.instance}getDate(){return this.apiClient.callApi("/api/v2/date","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIpranges(){return this.apiClient.callApi("/api/v2/ipranges","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTimezones(e){return e=e||{},this.apiClient.callApi("/api/v2/timezones","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postCertificateDetails(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postCertificateDetails';return this.apiClient.callApi("/api/v2/certificate/details","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class ke{constructor(e){this.apiClient=e||d.instance}deleteVoicemailMessage(e){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling deleteVoicemailMessage';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}","DELETE",{messageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteVoicemailMessages(){return this.apiClient.callApi("/api/v2/voicemail/messages","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailGroupMailbox(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getVoicemailGroupMailbox';return this.apiClient.callApi("/api/v2/voicemail/groups/{groupId}/mailbox","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailGroupMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getVoicemailGroupMessages';return this.apiClient.callApi("/api/v2/voicemail/groups/{groupId}/messages","GET",{groupId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailGroupPolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getVoicemailGroupPolicy';return this.apiClient.callApi("/api/v2/voicemail/groups/{groupId}/policy","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMailbox(){return this.apiClient.callApi("/api/v2/voicemail/mailbox","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMeMailbox(){return this.apiClient.callApi("/api/v2/voicemail/me/mailbox","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMeMessages(e){return e=e||{},this.apiClient.callApi("/api/v2/voicemail/me/messages","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMePolicy(){return this.apiClient.callApi("/api/v2/voicemail/me/policy","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMessage(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "messageId" when calling getVoicemailMessage';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}","GET",{messageId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMessageMedia(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "messageId" when calling getVoicemailMessageMedia';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}/media","GET",{messageId:e},{formatId:i.formatId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMessages(e){return e=e||{},this.apiClient.callApi("/api/v2/voicemail/messages","GET",{},{ids:e.ids,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailPolicy(){return this.apiClient.callApi("/api/v2/voicemail/policy","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailQueueMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getVoicemailQueueMessages';return this.apiClient.callApi("/api/v2/voicemail/queues/{queueId}/messages","GET",{queueId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getVoicemailSearch';return this.apiClient.callApi("/api/v2/voicemail/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailUserpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getVoicemailUserpolicy';return this.apiClient.callApi("/api/v2/voicemail/userpolicies/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchVoicemailGroupPolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling patchVoicemailGroupPolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchVoicemailGroupPolicy';return this.apiClient.callApi("/api/v2/voicemail/groups/{groupId}/policy","PATCH",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchVoicemailMePolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchVoicemailMePolicy';return this.apiClient.callApi("/api/v2/voicemail/me/policy","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchVoicemailMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling patchVoicemailMessage';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchVoicemailMessage';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}","PATCH",{messageId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchVoicemailUserpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchVoicemailUserpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchVoicemailUserpolicy';return this.apiClient.callApi("/api/v2/voicemail/userpolicies/{userId}","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postVoicemailMessages(e){return e=e||{},this.apiClient.callApi("/api/v2/voicemail/messages","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postVoicemailSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postVoicemailSearch';return this.apiClient.callApi("/api/v2/voicemail/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putVoicemailMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling putVoicemailMessage';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putVoicemailMessage';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}","PUT",{messageId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putVoicemailPolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putVoicemailPolicy';return this.apiClient.callApi("/api/v2/voicemail/policy","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putVoicemailUserpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putVoicemailUserpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putVoicemailUserpolicy';return this.apiClient.callApi("/api/v2/voicemail/userpolicies/{userId}","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Se{constructor(e){this.apiClient=e||d.instance}deleteWebchatDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling deleteWebchatDeployment';return this.apiClient.callApi("/api/v2/webchat/deployments/{deploymentId}","DELETE",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebchatGuestConversationMember(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteWebchatGuestConversationMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling deleteWebchatGuestConversationMember';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}","DELETE",{conversationId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebchatSettings(){return this.apiClient.callApi("/api/v2/webchat/settings","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWebchatDeployment';return this.apiClient.callApi("/api/v2/webchat/deployments/{deploymentId}","GET",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatDeployments(){return this.apiClient.callApi("/api/v2/webchat/deployments","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMediarequest(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMediarequest';if(void 0===i||null===i)throw'Missing the required parameter "mediaRequestId" when calling getWebchatGuestConversationMediarequest';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId}","GET",{conversationId:e,mediaRequestId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMediarequests(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMediarequests';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/mediarequests","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMember(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling getWebchatGuestConversationMember';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}","GET",{conversationId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMembers';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members","GET",{conversationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,excludeDisconnectedMembers:i.excludeDisconnectedMembers},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling getWebchatGuestConversationMessage';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/messages/{messageId}","GET",{conversationId:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMessages';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/messages","GET",{conversationId:e},{after:i.after,before:i.before,sortOrder:i.sortOrder,maxResults:i.maxResults},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatSettings(){return this.apiClient.callApi("/api/v2/webchat/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchWebchatGuestConversationMediarequest(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchWebchatGuestConversationMediarequest';if(void 0===i||null===i)throw'Missing the required parameter "mediaRequestId" when calling patchWebchatGuestConversationMediarequest';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchWebchatGuestConversationMediarequest';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId}","PATCH",{conversationId:e,mediaRequestId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWebchatDeployments(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWebchatDeployments';return this.apiClient.callApi("/api/v2/webchat/deployments","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWebchatGuestConversationMemberMessages(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postWebchatGuestConversationMemberMessages';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling postWebchatGuestConversationMemberMessages';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWebchatGuestConversationMemberMessages';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/messages","POST",{conversationId:e,memberId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWebchatGuestConversationMemberTyping(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postWebchatGuestConversationMemberTyping';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling postWebchatGuestConversationMemberTyping';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/typing","POST",{conversationId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWebchatGuestConversations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWebchatGuestConversations';return this.apiClient.callApi("/api/v2/webchat/guest/conversations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putWebchatDeployment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling putWebchatDeployment';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putWebchatDeployment';return this.apiClient.callApi("/api/v2/webchat/deployments/{deploymentId}","PUT",{deploymentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putWebchatSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putWebchatSettings';return this.apiClient.callApi("/api/v2/webchat/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ee{constructor(e){this.apiClient=e||d.instance}deleteWebdeploymentsConfiguration(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling deleteWebdeploymentsConfiguration';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}","DELETE",{configurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebdeploymentsDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling deleteWebdeploymentsDeployment';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}","DELETE",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebdeploymentsDeploymentCobrowseSessionId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling deleteWebdeploymentsDeploymentCobrowseSessionId';if(void 0===i||null===i)throw'Missing the required parameter "sessionId" when calling deleteWebdeploymentsDeploymentCobrowseSessionId';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}","DELETE",{deploymentId:e,sessionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebdeploymentsTokenRevoke(e){return e=e||{},this.apiClient.callApi("/api/v2/webdeployments/token/revoke","DELETE",{},{},{"X-Journey-Session-Id":e.xJourneySessionId,"X-Journey-Session-Type":e.xJourneySessionType},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsConfigurationVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling getWebdeploymentsConfigurationVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getWebdeploymentsConfigurationVersion';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions/{versionId}","GET",{configurationId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsConfigurationVersions(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling getWebdeploymentsConfigurationVersions';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions","GET",{configurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsConfigurationVersionsDraft(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling getWebdeploymentsConfigurationVersionsDraft';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions/draft","GET",{configurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsConfigurations(e){return e=e||{},this.apiClient.callApi("/api/v2/webdeployments/configurations","GET",{},{showOnlyPublished:e.showOnlyPublished},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsDeployment(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWebdeploymentsDeployment';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}","GET",{deploymentId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsDeploymentCobrowseSessionId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWebdeploymentsDeploymentCobrowseSessionId';if(void 0===i||null===i)throw'Missing the required parameter "sessionId" when calling getWebdeploymentsDeploymentCobrowseSessionId';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}","GET",{deploymentId:e,sessionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsDeploymentConfigurations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWebdeploymentsDeploymentConfigurations';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}/configurations","GET",{deploymentId:e},{type:i.type,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsDeployments(e){return e=e||{},this.apiClient.callApi("/api/v2/webdeployments/deployments","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsConfigurationVersionsDraftPublish(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling postWebdeploymentsConfigurationVersionsDraftPublish';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions/draft/publish","POST",{configurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsConfigurations(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationVersion" when calling postWebdeploymentsConfigurations';return this.apiClient.callApi("/api/v2/webdeployments/configurations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsDeployments(e){if(void 0===e||null===e)throw'Missing the required parameter "deployment" when calling postWebdeploymentsDeployments';return this.apiClient.callApi("/api/v2/webdeployments/deployments","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsTokenOauthcodegrantjwtexchange(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWebdeploymentsTokenOauthcodegrantjwtexchange';return this.apiClient.callApi("/api/v2/webdeployments/token/oauthcodegrantjwtexchange","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsTokenRefresh(e){return e=e||{},this.apiClient.callApi("/api/v2/webdeployments/token/refresh","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putWebdeploymentsConfigurationVersionsDraft(e,i){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling putWebdeploymentsConfigurationVersionsDraft';if(void 0===i||null===i)throw'Missing the required parameter "configurationVersion" when calling putWebdeploymentsConfigurationVersionsDraft';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions/draft","PUT",{configurationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putWebdeploymentsDeployment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling putWebdeploymentsDeployment';if(void 0===i||null===i)throw'Missing the required parameter "deployment" when calling putWebdeploymentsDeployment';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}","PUT",{deploymentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ge{constructor(e){this.apiClient=e||d.instance}getWebmessagingMessages(e){return e=e||{},this.apiClient.callApi("/api/v2/webmessaging/messages","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ue{constructor(e){this.apiClient=e||d.instance}deleteWidgetsDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling deleteWidgetsDeployment';return this.apiClient.callApi("/api/v2/widgets/deployments/{deploymentId}","DELETE",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWidgetsDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWidgetsDeployment';return this.apiClient.callApi("/api/v2/widgets/deployments/{deploymentId}","GET",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWidgetsDeployments(){return this.apiClient.callApi("/api/v2/widgets/deployments","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWidgetsDeployments(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWidgetsDeployments';return this.apiClient.callApi("/api/v2/widgets/deployments","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putWidgetsDeployment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling putWidgetsDeployment';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putWidgetsDeployment';return this.apiClient.callApi("/api/v2/widgets/deployments/{deploymentId}","PUT",{deploymentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class De{constructor(e){this.apiClient=e||d.instance}deleteWorkforcemanagementBusinessunit(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}","DELETE",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitActivitycode(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitActivitycode';if(void 0===i||null===i)throw'Missing the required parameter "activityCodeId" when calling deleteWorkforcemanagementBusinessunitActivitycode';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}","DELETE",{businessUnitId:e,activityCodeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitPlanninggroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitPlanninggroup';if(void 0===i||null===i)throw'Missing the required parameter "planningGroupId" when calling deleteWorkforcemanagementBusinessunitPlanninggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}","DELETE",{businessUnitId:e,planningGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitSchedulingRun(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitSchedulingRun';if(void 0===i||null===i)throw'Missing the required parameter "runId" when calling deleteWorkforcemanagementBusinessunitSchedulingRun';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}","DELETE",{businessUnitId:e,runId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitServicegoaltemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitServicegoaltemplate';if(void 0===i||null===i)throw'Missing the required parameter "serviceGoalTemplateId" when calling deleteWorkforcemanagementBusinessunitServicegoaltemplate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}","DELETE",{businessUnitId:e,serviceGoalTemplateId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitStaffinggroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitStaffinggroup';if(void 0===i||null===i)throw'Missing the required parameter "staffingGroupId" when calling deleteWorkforcemanagementBusinessunitStaffinggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}","DELETE",{businessUnitId:e,staffingGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitTimeofflimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling deleteWorkforcemanagementBusinessunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}","DELETE",{businessUnitId:e,timeOffLimitId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitTimeoffplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling deleteWorkforcemanagementBusinessunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}","DELETE",{businessUnitId:e,timeOffPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitWeekSchedule(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitWeekSchedule';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling deleteWorkforcemanagementBusinessunitWeekSchedule';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling deleteWorkforcemanagementBusinessunitWeekSchedule';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}","DELETE",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitWeekShorttermforecast(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitWeekShorttermforecast';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling deleteWorkforcemanagementBusinessunitWeekShorttermforecast';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling deleteWorkforcemanagementBusinessunitWeekShorttermforecast';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}","DELETE",{businessUnitId:e,weekDateId:i,forecastId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitWorkplanbid(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitWorkplanbid';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling deleteWorkforcemanagementBusinessunitWorkplanbid';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}","DELETE",{businessUnitId:e,bidId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitWorkplanbidGroup(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling deleteWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling deleteWorkforcemanagementBusinessunitWorkplanbidGroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}","DELETE",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementCalendarUrlIcs(){return this.apiClient.callApi("/api/v2/workforcemanagement/calendar/url/ics","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunit(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}","DELETE",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunitTimeofflimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling deleteWorkforcemanagementManagementunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}","DELETE",{managementUnitId:e,timeOffLimitId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunitTimeoffplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling deleteWorkforcemanagementManagementunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}","DELETE",{managementUnitId:e,timeOffPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunitWorkplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunitWorkplan';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling deleteWorkforcemanagementManagementunitWorkplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}","DELETE",{managementUnitId:e,workPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunitWorkplanrotation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunitWorkplanrotation';if(void 0===i||null===i)throw'Missing the required parameter "workPlanRotationId" when calling deleteWorkforcemanagementManagementunitWorkplanrotation';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}","DELETE",{managementUnitId:e,workPlanRotationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherence(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getWorkforcemanagementAdherence';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence","GET",{},{userId:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherenceExplanation(e){if(void 0===e||null===e)throw'Missing the required parameter "explanationId" when calling getWorkforcemanagementAdherenceExplanation';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/explanations/{explanationId}","GET",{explanationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherenceExplanationsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAdherenceExplanationsJob';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/explanations/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherenceHistoricalBulkJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAdherenceHistoricalBulkJob';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/historical/bulk/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherenceHistoricalJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAdherenceHistoricalJob';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/historical/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAgentAdherenceExplanation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementAgentAdherenceExplanation';if(void 0===i||null===i)throw'Missing the required parameter "explanationId" when calling getWorkforcemanagementAgentAdherenceExplanation';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}","GET",{agentId:e,explanationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAgentManagementunit(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementAgentManagementunit';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/managementunit","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAgentsMeManagementunit(){return this.apiClient.callApi("/api/v2/workforcemanagement/agents/me/managementunit","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsOffersJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAlternativeshiftsOffersJob';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/offers/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsOffersSearchJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAlternativeshiftsOffersSearchJob';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/offers/search/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsSettings(){return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsTrade(e){if(void 0===e||null===e)throw'Missing the required parameter "tradeId" when calling getWorkforcemanagementAlternativeshiftsTrade';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/{tradeId}","GET",{tradeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsTrades(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades","GET",{},{forceAsync:e.forceAsync},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsTradesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAlternativeshiftsTradesJob';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsTradesStateJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAlternativeshiftsTradesStateJob';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/state/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunit(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}","GET",{businessUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivitycode(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivitycode';if(void 0===i||null===i)throw'Missing the required parameter "activityCodeId" when calling getWorkforcemanagementBusinessunitActivitycode';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}","GET",{businessUnitId:e,activityCodeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivitycodes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivitycodes';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes","GET",{businessUnitId:e},{forceDownloadService:i.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivityplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivityplan';if(void 0===i||null===i)throw'Missing the required parameter "activityPlanId" when calling getWorkforcemanagementBusinessunitActivityplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}","GET",{businessUnitId:e,activityPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivityplanRunsJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivityplanRunsJob';if(void 0===i||null===i)throw'Missing the required parameter "activityPlanId" when calling getWorkforcemanagementBusinessunitActivityplanRunsJob';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementBusinessunitActivityplanRunsJob';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs/{jobId}","GET",{businessUnitId:e,activityPlanId:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivityplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivityplans';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans","GET",{businessUnitId:e},{state:i.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivityplansJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivityplansJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/jobs","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitAlternativeshiftsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsSettings';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitAlternativeshiftsTrade(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsTrade';if(void 0===i||null===i)throw'Missing the required parameter "tradeId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsTrade';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/{tradeId}","GET",{businessUnitId:e,tradeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchJob';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search/jobs/{jobId}","GET",{businessUnitId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitIntradayPlanninggroups(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitIntradayPlanninggroups';if(void 0===i||null===i)throw'Missing the required parameter "_date" when calling getWorkforcemanagementBusinessunitIntradayPlanninggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday/planninggroups","GET",{businessUnitId:e},{date:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitManagementunits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitManagementunits';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/managementunits","GET",{businessUnitId:e},{feature:i.feature,divisionId:i.divisionId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitPlanninggroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitPlanninggroup';if(void 0===i||null===i)throw'Missing the required parameter "planningGroupId" when calling getWorkforcemanagementBusinessunitPlanninggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}","GET",{businessUnitId:e,planningGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitPlanninggroups(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitPlanninggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitSchedulingRun(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitSchedulingRun';if(void 0===i||null===i)throw'Missing the required parameter "runId" when calling getWorkforcemanagementBusinessunitSchedulingRun';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}","GET",{businessUnitId:e,runId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitSchedulingRunResult(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitSchedulingRunResult';if(void 0===i||null===i)throw'Missing the required parameter "runId" when calling getWorkforcemanagementBusinessunitSchedulingRunResult';if(void 0===t||null===t)throw'Missing the required parameter "managementUnitIds" when calling getWorkforcemanagementBusinessunitSchedulingRunResult';if(void 0===n||null===n)throw'Missing the required parameter "expand" when calling getWorkforcemanagementBusinessunitSchedulingRunResult';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}/result","GET",{businessUnitId:e,runId:i},{managementUnitIds:this.apiClient.buildCollectionParam(t,"multi"),expand:this.apiClient.buildCollectionParam(n,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitSchedulingRuns(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitSchedulingRuns';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitServicegoaltemplate(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitServicegoaltemplate';if(void 0===i||null===i)throw'Missing the required parameter "serviceGoalTemplateId" when calling getWorkforcemanagementBusinessunitServicegoaltemplate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}","GET",{businessUnitId:e,serviceGoalTemplateId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitServicegoaltemplates(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitServicegoaltemplates';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates","GET",{businessUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitStaffinggroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitStaffinggroup';if(void 0===i||null===i)throw'Missing the required parameter "staffingGroupId" when calling getWorkforcemanagementBusinessunitStaffinggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}","GET",{businessUnitId:e,staffingGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitStaffinggroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitStaffinggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups","GET",{businessUnitId:e},{managementUnitId:i.managementUnitId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitTimeofflimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling getWorkforcemanagementBusinessunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}","GET",{businessUnitId:e,timeOffLimitId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitTimeofflimits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits","GET",{businessUnitId:e},{managementUnitId:i.managementUnitId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitTimeoffplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling getWorkforcemanagementBusinessunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}","GET",{businessUnitId:e,timeOffPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitTimeoffplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitTimeoffplans';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans","GET",{businessUnitId:e},{managementUnitId:i.managementUnitId,forceDownloadService:i.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekSchedule(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekSchedule';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekSchedule';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekSchedule';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}","GET",{businessUnitId:e,weekId:i,scheduleId:t},{expand:n.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekScheduleGenerationresults(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekScheduleGenerationresults';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekScheduleGenerationresults';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekScheduleGenerationresults';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/generationresults","GET",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecast(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecast';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecast';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecast';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/headcountforecast","GET",{businessUnitId:e,weekId:i,scheduleId:t},{forceDownload:n.forceDownload},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent';if(void 0===n||null===n)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/history/agents/{agentId}","GET",{businessUnitId:e,weekId:i,scheduleId:t,agentId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictions(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictions';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictions';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictions';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions","GET",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation';if(void 0===n||null===n)throw'Missing the required parameter "recalculationId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations/{recalculationId}","GET",{businessUnitId:e,weekId:i,scheduleId:t,recalculationId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekSchedules(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekSchedules';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekSchedules';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules","GET",{businessUnitId:e,weekId:i},{includeOnlyPublished:t.includeOnlyPublished,expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecast(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecast';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecast';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecast';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{expand:this.apiClient.buildCollectionParam(n.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastData(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastData';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastData';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastData';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/data","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{weekNumber:n.weekNumber,forceDownloadService:n.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastGenerationresults(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastGenerationresults';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastGenerationresults';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastGenerationresults';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/generationresults","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastLongtermforecastdata(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastLongtermforecastdata';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastLongtermforecastdata';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastLongtermforecastdata';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/longtermforecastdata","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{forceDownloadService:n.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/planninggroups","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/staffingrequirement","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{weekNumbers:this.apiClient.buildCollectionParam(n.weekNumbers,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecasts(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecasts';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecasts';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts","GET",{businessUnitId:e,weekDateId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbid(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbid';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementBusinessunitWorkplanbid';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}","GET",{businessUnitId:e,bidId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbidGroup(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}","GET",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}/preferences","GET",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbidGroupsSummary(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupsSummary';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupsSummary';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/summary","GET",{businessUnitId:e,bidId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbids(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbids';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunits(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/businessunits","GET",{},{feature:e.feature,divisionId:e.divisionId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/divisionviews","GET",{},{divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementCalendarDataIcs(e){if(void 0===e||null===e)throw'Missing the required parameter "calendarId" when calling getWorkforcemanagementCalendarDataIcs';return this.apiClient.callApi("/api/v2/workforcemanagement/calendar/data/ics","GET",{},{calendarId:e},{},{},null,["PureCloud OAuth"],["application/json"],["text/calendar"])}getWorkforcemanagementCalendarUrlIcs(){return this.apiClient.callApi("/api/v2/workforcemanagement/calendar/url/ics","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementHistoricaldataDeletejob(){return this.apiClient.callApi("/api/v2/workforcemanagement/historicaldata/deletejob","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementHistoricaldataImportstatus(){return this.apiClient.callApi("/api/v2/workforcemanagement/historicaldata/importstatus","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementIntegrationsHris(){return this.apiClient.callApi("/api/v2/workforcemanagement/integrations/hris","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementIntegrationsHrisTimeofftypesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementIntegrationsHrisTimeofftypesJob';return this.apiClient.callApi("/api/v2/workforcemanagement/integrations/hris/timeofftypes/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunit(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}","GET",{managementUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitActivitycodes(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitActivitycodes';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/activitycodes","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitAdherence(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitAdherence';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/adherence","GET",{managementUnitId:e},{forceDownloadService:i.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitAgent(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitAgent';if(void 0===i||null===i)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementManagementunitAgent';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/{agentId}","GET",{managementUnitId:e,agentId:i},{excludeCapabilities:t.excludeCapabilities,expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitAgentShifttrades(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitAgentShifttrades';if(void 0===i||null===i)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementManagementunitAgentShifttrades';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/{agentId}/shifttrades","GET",{managementUnitId:e,agentId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitShifttradesMatched(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitShifttradesMatched';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/shifttrades/matched","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitShifttradesUsers(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitShifttradesUsers';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/shifttrades/users","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitTimeofflimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling getWorkforcemanagementManagementunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}","GET",{managementUnitId:e,timeOffLimitId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitTimeofflimits(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitTimeoffplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling getWorkforcemanagementManagementunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}","GET",{managementUnitId:e,timeOffPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitTimeoffplans(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitTimeoffplans';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitUserTimeoffrequest(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitUserTimeoffrequest';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling getWorkforcemanagementManagementunitUserTimeoffrequest';if(void 0===t||null===t)throw'Missing the required parameter "timeOffRequestId" when calling getWorkforcemanagementManagementunitUserTimeoffrequest';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}","GET",{managementUnitId:e,userId:i,timeOffRequestId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits';if(void 0===t||null===t)throw'Missing the required parameter "timeOffRequestId" when calling getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}/timeofflimits","GET",{managementUnitId:e,userId:i,timeOffRequestId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitUserTimeoffrequests(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitUserTimeoffrequests';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling getWorkforcemanagementManagementunitUserTimeoffrequests';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests","GET",{managementUnitId:e,userId:i},{recentlyReviewed:t.recentlyReviewed},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitUsers(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitUsers';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWeekSchedule(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWeekSchedule';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementManagementunitWeekSchedule';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementManagementunitWeekSchedule';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekId}/schedules/{scheduleId}","GET",{managementUnitId:e,weekId:i,scheduleId:t},{expand:n.expand,forceDownloadService:n.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWeekSchedules(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWeekSchedules';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementManagementunitWeekSchedules';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekId}/schedules","GET",{managementUnitId:e,weekId:i},{includeOnlyPublished:t.includeOnlyPublished,earliestWeekDate:t.earliestWeekDate,latestWeekDate:t.latestWeekDate},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWeekShifttrades(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWeekShifttrades';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementManagementunitWeekShifttrades';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades","GET",{managementUnitId:e,weekDateId:i},{evaluateMatches:t.evaluateMatches,forceDownloadService:t.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWorkplan(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWorkplan';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling getWorkforcemanagementManagementunitWorkplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}","GET",{managementUnitId:e,workPlanId:i},{includeOnly:this.apiClient.buildCollectionParam(t.includeOnly,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWorkplanrotation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWorkplanrotation';if(void 0===i||null===i)throw'Missing the required parameter "workPlanRotationId" when calling getWorkforcemanagementManagementunitWorkplanrotation';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}","GET",{managementUnitId:e,workPlanRotationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWorkplanrotations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWorkplanrotations';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations","GET",{managementUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWorkplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWorkplans';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans","GET",{managementUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),exclude:this.apiClient.buildCollectionParam(i.exclude,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunits(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/managementunits","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,feature:e.feature,divisionId:e.divisionId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/divisionviews","GET",{},{divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementNotifications(){return this.apiClient.callApi("/api/v2/workforcemanagement/notifications","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementSchedulingjob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementSchedulingjob';return this.apiClient.callApi("/api/v2/workforcemanagement/schedulingjobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementShifttrades(){return this.apiClient.callApi("/api/v2/workforcemanagement/shifttrades","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementShrinkageJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementShrinkageJob';return this.apiClient.callApi("/api/v2/workforcemanagement/shrinkage/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementTimeoffbalanceJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementTimeoffbalanceJob';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffbalance/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementTimeoffrequest(e){if(void 0===e||null===e)throw'Missing the required parameter "timeOffRequestId" when calling getWorkforcemanagementTimeoffrequest';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}","GET",{timeOffRequestId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementTimeoffrequestWaitlistpositions(e){if(void 0===e||null===e)throw'Missing the required parameter "timeOffRequestId" when calling getWorkforcemanagementTimeoffrequestWaitlistpositions';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}/waitlistpositions","GET",{timeOffRequestId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementTimeoffrequests(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests","GET",{},{recentlyReviewed:e.recentlyReviewed},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementUserWorkplanbidranks(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getWorkforcemanagementUserWorkplanbidranks';return this.apiClient.callApi("/api/v2/workforcemanagement/users/{userId}/workplanbidranks","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementWorkplanbidPreferences(e){if(void 0===e||null===e)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementWorkplanbidPreferences';return this.apiClient.callApi("/api/v2/workforcemanagement/workplanbids/{bidId}/preferences","GET",{bidId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementWorkplanbidWorkplans(e){if(void 0===e||null===e)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementWorkplanbidWorkplans';return this.apiClient.callApi("/api/v2/workforcemanagement/workplanbids/{bidId}/workplans","GET",{bidId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementWorkplanbids(){return this.apiClient.callApi("/api/v2/workforcemanagement/workplanbids","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementAgentAdherenceExplanation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling patchWorkforcemanagementAgentAdherenceExplanation';if(void 0===i||null===i)throw'Missing the required parameter "explanationId" when calling patchWorkforcemanagementAgentAdherenceExplanation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchWorkforcemanagementAgentAdherenceExplanation';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}","PATCH",{agentId:e,explanationId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementAlternativeshiftsTrade(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "tradeId" when calling patchWorkforcemanagementAlternativeshiftsTrade';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/{tradeId}","PATCH",{tradeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementAlternativeshiftsTradesStateJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchWorkforcemanagementAlternativeshiftsTradesStateJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/state/jobs","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunit(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}","PATCH",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitActivitycode(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitActivitycode';if(void 0===i||null===i)throw'Missing the required parameter "activityCodeId" when calling patchWorkforcemanagementBusinessunitActivitycode';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}","PATCH",{businessUnitId:e,activityCodeId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitActivityplan(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitActivityplan';if(void 0===i||null===i)throw'Missing the required parameter "activityPlanId" when calling patchWorkforcemanagementBusinessunitActivityplan';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchWorkforcemanagementBusinessunitActivityplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}","PATCH",{businessUnitId:e,activityPlanId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitAlternativeshiftsSettings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitAlternativeshiftsSettings';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings","PATCH",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitPlanninggroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitPlanninggroup';if(void 0===i||null===i)throw'Missing the required parameter "planningGroupId" when calling patchWorkforcemanagementBusinessunitPlanninggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}","PATCH",{businessUnitId:e,planningGroupId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitSchedulingRun(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitSchedulingRun';if(void 0===i||null===i)throw'Missing the required parameter "runId" when calling patchWorkforcemanagementBusinessunitSchedulingRun';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}","PATCH",{businessUnitId:e,runId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitServicegoaltemplate(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitServicegoaltemplate';if(void 0===i||null===i)throw'Missing the required parameter "serviceGoalTemplateId" when calling patchWorkforcemanagementBusinessunitServicegoaltemplate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}","PATCH",{businessUnitId:e,serviceGoalTemplateId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitStaffinggroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitStaffinggroup';if(void 0===i||null===i)throw'Missing the required parameter "staffingGroupId" when calling patchWorkforcemanagementBusinessunitStaffinggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}","PATCH",{businessUnitId:e,staffingGroupId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitTimeoffplan(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling patchWorkforcemanagementBusinessunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}","PATCH",{businessUnitId:e,timeOffPlanId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitWorkplanbid(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitWorkplanbid';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling patchWorkforcemanagementBusinessunitWorkplanbid';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchWorkforcemanagementBusinessunitWorkplanbid';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}","PATCH",{businessUnitId:e,bidId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitWorkplanbidGroup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}","PATCH",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}/preferences","PATCH",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunit(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}","PATCH",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitAgents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitAgents';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents","PATCH",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitAgentsWorkplansBulk(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitAgentsWorkplansBulk';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/bulk","PATCH",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitTimeofflimit(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling patchWorkforcemanagementManagementunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}","PATCH",{managementUnitId:e,timeOffLimitId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitTimeoffplan(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling patchWorkforcemanagementManagementunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}","PATCH",{managementUnitId:e,timeOffPlanId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatus(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatus';if(void 0===i||null===i)throw'Missing the required parameter "timeOffRequestId" when calling patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatus';if(void 0===t||null===t)throw'Missing the required parameter "userId" when calling patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatus';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/{timeOffRequestId}/users/{userId}/integrationstatus","PATCH",{managementUnitId:e,timeOffRequestId:i,userId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitUserTimeoffrequest(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitUserTimeoffrequest';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchWorkforcemanagementManagementunitUserTimeoffrequest';if(void 0===t||null===t)throw'Missing the required parameter "timeOffRequestId" when calling patchWorkforcemanagementManagementunitUserTimeoffrequest';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}","PATCH",{managementUnitId:e,userId:i,timeOffRequestId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitWeekShifttrade(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitWeekShifttrade';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling patchWorkforcemanagementManagementunitWeekShifttrade';if(void 0===t||null===t)throw'Missing the required parameter "tradeId" when calling patchWorkforcemanagementManagementunitWeekShifttrade';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchWorkforcemanagementManagementunitWeekShifttrade';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/{tradeId}","PATCH",{managementUnitId:e,weekDateId:i,tradeId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitWorkplan(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitWorkplan';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling patchWorkforcemanagementManagementunitWorkplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}","PATCH",{managementUnitId:e,workPlanId:i},{validationMode:t.validationMode},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitWorkplanrotation(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitWorkplanrotation';if(void 0===i||null===i)throw'Missing the required parameter "workPlanRotationId" when calling patchWorkforcemanagementManagementunitWorkplanrotation';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}","PATCH",{managementUnitId:e,workPlanRotationId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementTimeoffrequest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "timeOffRequestId" when calling patchWorkforcemanagementTimeoffrequest';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}","PATCH",{timeOffRequestId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementUserWorkplanbidranks(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchWorkforcemanagementUserWorkplanbidranks';return this.apiClient.callApi("/api/v2/workforcemanagement/users/{userId}/workplanbidranks","PATCH",{userId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementUsersWorkplanbidranksBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchWorkforcemanagementUsersWorkplanbidranksBulk';return this.apiClient.callApi("/api/v2/workforcemanagement/users/workplanbidranks/bulk","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementWorkplanbidPreferences(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "bidId" when calling patchWorkforcemanagementWorkplanbidPreferences';return this.apiClient.callApi("/api/v2/workforcemanagement/workplanbids/{bidId}/preferences","PATCH",{bidId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAdherenceExplanations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAdherenceExplanations';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/explanations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAdherenceExplanationsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAdherenceExplanationsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/explanations/query","POST",{},{forceAsync:i.forceAsync,forceDownloadService:i.forceDownloadService},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAdherenceHistorical(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/adherence/historical","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAdherenceHistoricalBulk(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/adherence/historical/bulk","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentAdherenceExplanations(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling postWorkforcemanagementAgentAdherenceExplanations';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementAgentAdherenceExplanations';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations","POST",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentAdherenceExplanationsQuery(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "agentId" when calling postWorkforcemanagementAgentAdherenceExplanationsQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementAgentAdherenceExplanationsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/query","POST",{agentId:e},{forceAsync:t.forceAsync,forceDownloadService:t.forceDownloadService},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgents(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/agents","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentsIntegrationsHrisQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/agents/integrations/hris/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentsMePossibleworkshifts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAgentsMePossibleworkshifts';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/me/possibleworkshifts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentschedulesMine(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/agentschedules/mine","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAlternativeshiftsOffersJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAlternativeshiftsOffersJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/offers/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAlternativeshiftsOffersSearchJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAlternativeshiftsOffersSearchJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/offers/search/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAlternativeshiftsTrades(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAlternativeshiftsTrades';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitActivitycodes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitActivitycodes';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitActivityplanRunsJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitActivityplanRunsJobs';if(void 0===i||null===i)throw'Missing the required parameter "activityPlanId" when calling postWorkforcemanagementBusinessunitActivityplanRunsJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs","POST",{businessUnitId:e,activityPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitActivityplans(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitActivityplans';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitActivityplans';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans","POST",{businessUnitId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitAdherenceExplanationsQuery(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitAdherenceExplanationsQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitAdherenceExplanationsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/adherence/explanations/query","POST",{businessUnitId:e},{forceAsync:t.forceAsync,forceDownloadService:t.forceDownloadService},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitAgentschedulesSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitAgentschedulesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/agentschedules/search","POST",{businessUnitId:e},{forceAsync:i.forceAsync,forceDownloadService:i.forceDownloadService},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearch(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearch';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search","POST",{businessUnitId:e},{forceAsync:t.forceAsync},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitIntraday(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitIntraday';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday","POST",{businessUnitId:e},{forceAsync:i.forceAsync},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitPlanninggroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitPlanninggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitServicegoaltemplates(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitServicegoaltemplates';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitStaffinggroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitStaffinggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitStaffinggroupsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitStaffinggroupsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/query","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitTimeofflimits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitTimeofflimitsValuesQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitTimeofflimitsValuesQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/values/query","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitTimeoffplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitTimeoffplans';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/agentschedules/query","POST",{businessUnitId:e,weekId:i,scheduleId:t},{forceAsync:a.forceAsync,forceDownloadService:a.forceDownloadService},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleCopy(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleCopy';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleCopy';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleCopy';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/copy","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculations(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculations';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculations';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculations';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculationsUploadurl(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculationsUploadurl';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculationsUploadurl';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculationsUploadurl';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations/uploadurl","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleReschedule(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleReschedule';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleReschedule';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleReschedule';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleReschedule';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/reschedule","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleUpdate(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdate';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdate';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdate';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/update","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/update/uploadurl","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedules(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedules';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedules';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekSchedules';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules","POST",{businessUnitId:e,weekId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulesGenerate(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulesGenerate';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulesGenerate';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekSchedulesGenerate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/generate","POST",{businessUnitId:e,weekId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulesImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulesImport';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulesImport';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekSchedulesImport';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/import","POST",{businessUnitId:e,weekId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulesImportUploadurl(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulesImportUploadurl';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulesImportUploadurl';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekSchedulesImportUploadurl';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/import/uploadurl","POST",{businessUnitId:e,weekId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekShorttermforecastCopy(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastCopy';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastCopy';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastCopy';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/copy","POST",{businessUnitId:e,weekDateId:i,forecastId:t},{forceAsync:a.forceAsync},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/generate","POST",{businessUnitId:e,weekDateId:i},{forceAsync:n.forceAsync},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekShorttermforecastsImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImport';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImport';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImport';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/import","POST",{businessUnitId:e,weekDateId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/import/uploadurl","POST",{businessUnitId:e,weekDateId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWorkplanbidCopy(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWorkplanbidCopy';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling postWorkforcemanagementBusinessunitWorkplanbidCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/copy","POST",{businessUnitId:e,bidId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWorkplanbidGroups(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWorkplanbidGroups';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling postWorkforcemanagementBusinessunitWorkplanbidGroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups","POST",{businessUnitId:e,bidId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWorkplanbids(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWorkplanbids';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunits(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/businessunits","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementCalendarUrlIcs(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/calendar/url/ics","POST",{},{language:e.language},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementHistoricaldataDeletejob(){return this.apiClient.callApi("/api/v2/workforcemanagement/historicaldata/deletejob","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementHistoricaldataValidate(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/historicaldata/validate","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementIntegrationsHriTimeofftypesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "hrisIntegrationId" when calling postWorkforcemanagementIntegrationsHriTimeofftypesJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/integrations/hris/{hrisIntegrationId}/timeofftypes/jobs","POST",{hrisIntegrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitAgentsWorkplansQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitAgentsWorkplansQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/query","POST",{managementUnitId:e},{forceDownloadService:i.forceDownloadService},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitAgentschedulesSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitAgentschedulesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agentschedules/search","POST",{managementUnitId:e},{forceAsync:i.forceAsync,forceDownloadService:i.forceDownloadService},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitHistoricaladherencequery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitHistoricaladherencequery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/historicaladherencequery","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitMove(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitMove';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/move","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitSchedulesSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitSchedulesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/schedules/search","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitShrinkageJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitShrinkageJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/shrinkage/jobs","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeofflimits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeofflimitsValuesQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeofflimitsValuesQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/values/query","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffplans';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffrequests(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffrequests';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffrequestsIntegrationstatusQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffrequestsIntegrationstatusQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/integrationstatus/query","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffrequestsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffrequestsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/query","POST",{managementUnitId:e},{forceDownloadService:i.forceDownloadService},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/waitlistpositions/query","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitUserTimeoffbalanceJobs(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitUserTimeoffbalanceJobs';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling postWorkforcemanagementManagementunitUserTimeoffbalanceJobs';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitUserTimeoffbalanceJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffbalance/jobs","POST",{managementUnitId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitUserTimeoffrequestTimeoffbalanceJobs(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestTimeoffbalanceJobs';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestTimeoffbalanceJobs';if(void 0===t||null===t)throw'Missing the required parameter "timeOffRequestId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestTimeoffbalanceJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}/timeoffbalance/jobs","POST",{managementUnitId:e,userId:i,timeOffRequestId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitUserTimeoffrequestsEstimate(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestsEstimate';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestsEstimate';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/estimate","POST",{managementUnitId:e,userId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWeekShifttradeMatch(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWeekShifttradeMatch';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementManagementunitWeekShifttradeMatch';if(void 0===t||null===t)throw'Missing the required parameter "tradeId" when calling postWorkforcemanagementManagementunitWeekShifttradeMatch';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitWeekShifttradeMatch';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/{tradeId}/match","POST",{managementUnitId:e,weekDateId:i,tradeId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWeekShifttrades(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWeekShifttrades';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementManagementunitWeekShifttrades';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitWeekShifttrades';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades","POST",{managementUnitId:e,weekDateId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWeekShifttradesSearch(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWeekShifttradesSearch';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementManagementunitWeekShifttradesSearch';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitWeekShifttradesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/search","POST",{managementUnitId:e,weekDateId:i},{forceDownloadService:n.forceDownloadService},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWeekShifttradesStateBulk(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWeekShifttradesStateBulk';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementManagementunitWeekShifttradesStateBulk';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitWeekShifttradesStateBulk';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/state/bulk","POST",{managementUnitId:e,weekDateId:i},{forceAsync:n.forceAsync},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplanCopy(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplanCopy';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling postWorkforcemanagementManagementunitWorkplanCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}/copy","POST",{managementUnitId:e,workPlanId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplanValidate(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplanValidate';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling postWorkforcemanagementManagementunitWorkplanValidate';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}/validate","POST",{managementUnitId:e,workPlanId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplanrotationCopy(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplanrotationCopy';if(void 0===i||null===i)throw'Missing the required parameter "workPlanRotationId" when calling postWorkforcemanagementManagementunitWorkplanrotationCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}/copy","POST",{managementUnitId:e,workPlanRotationId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplanrotations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplanrotations';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplans';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans","POST",{managementUnitId:e},{validationMode:i.validationMode},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunits(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/managementunits","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementNotificationsUpdate(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/notifications/update","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementSchedules(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/schedules","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTeamAdherenceHistorical(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "teamId" when calling postWorkforcemanagementTeamAdherenceHistorical';return this.apiClient.callApi("/api/v2/workforcemanagement/teams/{teamId}/adherence/historical","POST",{teamId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTeamShrinkageJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "teamId" when calling postWorkforcemanagementTeamShrinkageJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/teams/{teamId}/shrinkage/jobs","POST",{teamId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeoffbalanceJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementTimeoffbalanceJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffbalance/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeofflimitsAvailableQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeofflimits/available/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeoffrequests(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeoffrequestsEstimate(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/estimate","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeoffrequestsIntegrationstatusQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/integrationstatus/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putWorkforcemanagementAgentIntegrationsHris(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling putWorkforcemanagementAgentIntegrationsHris';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putWorkforcemanagementAgentIntegrationsHris';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/integrations/hris","PUT",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putWorkforcemanagementBusinessunitTimeofflimitValues(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling putWorkforcemanagementBusinessunitTimeofflimitValues';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling putWorkforcemanagementBusinessunitTimeofflimitValues';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}/values","PUT",{businessUnitId:e,timeOffLimitId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}putWorkforcemanagementManagementunitTimeofflimitValues(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling putWorkforcemanagementManagementunitTimeofflimitValues';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling putWorkforcemanagementManagementunitTimeofflimitValues';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}/values","PUT",{managementUnitId:e,timeOffLimitId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}}return new class{constructor(){this.ApiClient=new d,this.ApiClientClass=d,this.AgentAssistantsApi=c,this.AgentCopilotApi=g,this.AgentUIApi=h,this.AlertingApi=m,this.AnalyticsApi=v,this.ArchitectApi=w,this.AuditApi=C,this.AuthorizationApi=I,this.BillingApi=f,this.CarrierServicesApi=A,this.ChatApi=b,this.CoachingApi=j,this.ContentManagementApi=P,this.ConversationsApi=y,this.DataExtensionsApi=O,this.DownloadsApi=M,this.EmailsApi=T,this.EmployeeEngagementApi=q,this.EventsApi=k,this.ExternalContactsApi=S,this.FaxApi=E,this.FlowsApi=G,this.GamificationApi=U,this.GeneralDataProtectionRegulationApi=D,this.GeolocationApi=W,this.GreetingsApi=R,this.GroupsApi=x,this.IdentityProviderApi=z,this.InfrastructureAsCodeApi=B,this.IntegrationsApi=L,this.JourneyApi=N,this.KnowledgeApi=K,this.LanguageUnderstandingApi=J,this.LanguagesApi=V,this.LearningApi=F,this.LicenseApi=Q,this.LocationsApi=_,this.LogCaptureApi=H,this.MessagingApi=$,this.MobileDevicesApi=Z,this.NotificationsApi=X,this.OAuthApi=Y,this.ObjectsApi=ee,this.OperationalEventsApi=ie,this.OrganizationApi=te,this.OrganizationAuthorizationApi=ne,this.OutboundApi=ae,this.PresenceApi=oe,this.ProcessAutomationApi=re,this.QualityApi=le,this.RecordingApi=se,this.ResponseManagementApi=pe,this.RoutingApi=ue,this.SCIMApi=de,this.ScreenRecordingApi=ce,this.ScriptsApi=ge,this.SearchApi=he,this.SettingsApi=me,this.SpeechTextAnalyticsApi=ve,this.StationsApi=we,this.SuggestApi=Ce,this.TaskManagementApi=Ie,this.TeamsApi=fe,this.TelephonyApi=Ae,this.TelephonyProvidersEdgeApi=be,this.TextbotsApi=je,this.TokensApi=Pe,this.UploadsApi=ye,this.UsageApi=Oe,this.UserRecordingsApi=Me,this.UsersApi=Te,this.UtilitiesApi=qe,this.VoicemailApi=ke,this.WebChatApi=Se,this.WebDeploymentsApi=Ee,this.WebMessagingApi=Ge,this.WidgetsApi=Ue,this.WorkforceManagementApi=De,this.PureCloudRegionHosts=o}}}); \ No newline at end of file +define(["axios","qs"],function(e,i){"use strict";function t(e){return e&&"object"==typeof e&&"default"in e?e:{default:e}}var n=t(e),a=t(i),o={us_east_1:"mypurecloud.com",eu_west_1:"mypurecloud.ie",ap_southeast_2:"mypurecloud.com.au",ap_northeast_1:"mypurecloud.jp",eu_central_1:"mypurecloud.de",us_west_2:"usw2.pure.cloud",ca_central_1:"cac1.pure.cloud",ap_northeast_2:"apne2.pure.cloud",eu_west_2:"euw2.pure.cloud",ap_south_1:"aps1.pure.cloud",us_east_2:"use2.us-gov-pure.cloud",sa_east_1:"sae1.pure.cloud",me_central_1:"mec1.pure.cloud",ap_northeast_3:"apne3.pure.cloud",eu_central_2:"euc2.pure.cloud"};const r={levels:{none:0,error:1,debug:2,trace:3}},s={level:{LNone:"none",LError:"error",LDebug:"debug",LTrace:"trace"}},l={formats:{JSON:"json",TEXT:"text"}};class p{get logLevelEnum(){return s}get logFormatEnum(){return l}constructor(){this.log_level=s.level.LNone,this.log_format=l.formats.TEXT,this.log_to_console=!0,this.log_file_path,this.log_response_body=!1,this.log_request_body=!1,this.setLogger()}setLogger(){if("undefined"==typeof window){const e=require("winston");this.logger=e.createLogger({levels:r.levels,level:this.log_level}),this.log_file_path&&""!==this.log_file_path&&(this.log_format===l.formats.JSON?this.logger.add(new e.transports.File({format:e.format.json(),filename:this.log_file_path})):this.logger.add(new e.transports.File({format:e.format.combine(e.format(e=>(e.level=e.level.toUpperCase(),e))(),e.format.simple()),filename:this.log_file_path}))),this.log_to_console&&(this.log_format===l.formats.JSON?this.logger.add(new e.transports.Console({format:e.format.json()})):this.logger.add(new e.transports.Console({format:e.format.combine(e.format(e=>(e.level=e.level.toUpperCase(),e))(),e.format.simple())})))}}log(e,i,t,n,a,o,r,s){var l=this.formatLog(e,i,t,n,a,o,r,s);"undefined"!=typeof window?this.calculateLogLevel(e)>0&&!0===this.log_to_console&&(this.log_format===this.logFormatEnum.formats.JSON?console.log(l):console.log(`${e.toUpperCase()}: ${l}`)):this.logger.transports.length>0&&this.logger.log(e,l)}calculateLogLevel(e){switch(this.log_level){case this.logLevelEnum.level.LError:return e!==this.logLevelEnum.level.LError?-1:1;case this.logLevelEnum.level.LDebug:return e===this.logLevelEnum.level.LTrace?-1:1;case this.logLevelEnum.level.LTrace:return 1;default:return-1}}formatLog(e,i,t,n,a,o,r,s){var p,u=a?JSON.parse(JSON.stringify(a)):null,d=o?JSON.parse(JSON.stringify(o)):null,c=r?JSON.parse(JSON.stringify(r)):null,g=s?JSON.parse(JSON.stringify(s)):null;return a&&(u.Authorization="[REDACTED]"),this.log_request_body||(c=void 0),this.log_response_body||(g=void 0),this.log_format&&this.log_format===l.formats.JSON?(p={level:e,date:(new Date).toISOString(),method:t,url:decodeURIComponent(n),correlationId:d&&d["inin-correlation-id"]?d["inin-correlation-id"]:"",statusCode:i},u&&(p.requestHeaders=u),d&&(p.responseHeaders=d),c&&(p.requestBody=c),g&&(p.responseBody=g)):p=`${(new Date).toISOString()}\n=== REQUEST === \n${this.formatValue("URL",decodeURIComponent(n))}${this.formatValue("Method",t)}${this.formatValue("Headers",this.formatHeaderString(u))}${this.formatValue("Body",c?JSON.stringify(c,null,2):"")}\n=== RESPONSE ===\n${this.formatValue("Status",i)}${this.formatValue("Headers",this.formatHeaderString(d))}${this.formatValue("CorrelationId",d&&d["inin-correlation-id"]?d["inin-correlation-id"]:"")}${this.formatValue("Body",g?JSON.stringify(g,null,2):"")}`,p}formatHeaderString(e){var i="";if(!e)return i;for(const[t,n]of Object.entries(e))i+=`\n\t${t}: ${n}`;return i}formatValue(e,i){return i&&""!==i&&"{}"!==i?`${e}: ${i}\n`:""}getLogLevel(e){switch(e){case"error":return s.level.LError;case"debug":return s.level.LDebug;case"trace":return s.level.LTrace;default:return s.level.LNone}}getLogFormat(e){switch(e){case"json":return l.formats.JSON;default:return l.formats.TEXT}}}class u{get instance(){return u.instance}set instance(e){u.instance=e}constructor(){if(u.instance||(u.instance=this),"undefined"!=typeof window)this.configPath="";else{const e=require("os"),i=require("path");this.configPath=i.join(e.homedir(),".genesyscloudjavascript","config")}this.refresh_access_token=!0,this.refresh_token_wait_max=10,this.live_reload_config=!0,this.host,this.environment,this.basePath,this.authUrl,this.config,this.gateway=void 0,this.logger=new p,this.setEnvironment(),this.liveLoadConfig()}liveLoadConfig(){if("undefined"!=typeof window)this.configPath="";else if(this.updateConfigFromFile(),this.live_reload_config&&!0===this.live_reload_config)try{const e=require("fs");e.watchFile(this.configPath,{persistent:!1},(i,t)=>{this.updateConfigFromFile(),this.live_reload_config||e.unwatchFile(this.configPath)})}catch(e){}}setConfigPath(e){e&&e!==this.configPath&&(this.configPath=e,this.liveLoadConfig())}updateConfigFromFile(){if("undefined"==typeof window){const t=require("configparser");try{var e=new t;e.read(this.configPath),this.config=e}catch(e){if(e.name&&"MissingSectionHeaderError"===e.name){var i=require("fs").readFileSync(this.configPath,"utf8");this.config={_sections:JSON.parse(i)}}}this.config&&this.updateConfigValues()}}updateConfigValues(){if(this.logger.log_level=this.logger.getLogLevel(this.getConfigString("logging","log_level")),this.logger.log_format=this.logger.getLogFormat(this.getConfigString("logging","log_format")),this.logger.log_to_console=void 0!==this.getConfigBoolean("logging","log_to_console")?this.getConfigBoolean("logging","log_to_console"):this.logger.log_to_console,this.logger.log_file_path=void 0!==this.getConfigString("logging","log_file_path")?this.getConfigString("logging","log_file_path"):this.logger.log_file_path,this.logger.log_response_body=void 0!==this.getConfigBoolean("logging","log_response_body")?this.getConfigBoolean("logging","log_response_body"):this.logger.log_response_body,this.logger.log_request_body=void 0!==this.getConfigBoolean("logging","log_request_body")?this.getConfigBoolean("logging","log_request_body"):this.logger.log_request_body,this.refresh_access_token=void 0!==this.getConfigBoolean("reauthentication","refresh_access_token")?this.getConfigBoolean("reauthentication","refresh_access_token"):this.refresh_access_token,this.refresh_token_wait_max=void 0!==this.getConfigInt("reauthentication","refresh_token_wait_max")?this.getConfigInt("reauthentication","refresh_token_wait_max"):this.refresh_token_wait_max,this.live_reload_config=void 0!==this.getConfigBoolean("general","live_reload_config")?this.getConfigBoolean("general","live_reload_config"):this.live_reload_config,this.host=void 0!==this.getConfigString("general","host")?this.getConfigString("general","host"):this.host,void 0!==this.getConfigString("gateway","host")){let e={host:this.getConfigString("gateway","host")};void 0!==this.getConfigString("gateway","protocol")&&(e.protocol=this.getConfigString("gateway","protocol")),void 0!==this.getConfigInt("gateway","port")&&(e.port=this.getConfigInt("gateway","port")),void 0!==this.getConfigString("gateway","path_params_login")&&(e.path_params_login=this.getConfigString("gateway","path_params_login")),void 0!==this.getConfigString("gateway","path_params_api")&&(e.path_params_api=this.getConfigString("gateway","path_params_api")),void 0!==this.getConfigString("gateway","username")&&(e.username=this.getConfigString("gateway","username")),void 0!==this.getConfigString("gateway","password")&&(e.password=this.getConfigString("gateway","password")),this.setGateway(e)}else this.setGateway();this.setEnvironment(),this.logger.setLogger()}setGateway(e){e?(this.gateway={host:""},e.protocol?this.gateway.protocol=e.protocol:this.gateway.protocol="https",e.host?this.gateway.host=e.host:this.gateway.host="",e.port&&e.port>-1?this.gateway.port=e.port:this.gateway.port=-1,e.path_params_login?(this.gateway.path_params_login=e.path_params_login,this.gateway.path_params_login=this.gateway.path_params_login.replace(/\/+$/,"")):this.gateway.path_params_login="",e.path_params_api?(this.gateway.path_params_api=e.path_params_api,this.gateway.path_params_api=this.gateway.path_params_api.replace(/\/+$/,"")):this.gateway.path_params_api="",e.username&&(this.gateway.username=e.username),e.password&&(this.gateway.password=e.password)):this.gateway=void 0}setEnvironment(e){this.environment=e||(this.host?this.host:"mypurecloud.com"),this.environment=this.environment.replace(/\/+$/,""),this.environment.startsWith("https://")&&(this.environment=this.environment.substring(8)),this.environment.startsWith("http://")&&(this.environment=this.environment.substring(7)),this.environment.startsWith("api.")&&(this.environment=this.environment.substring(4)),this.basePath=`https://api.${this.environment}`,this.authUrl=`https://login.${this.environment}`}getConfUrl(e,i){if(!this.gateway)return i;if(!this.gateway.host)return i;var t=this.gateway.protocol+"://"+this.gateway.host;return this.gateway.port>-1&&(t=t+":"+this.gateway.port.toString()),"login"===e?this.gateway.path_params_login&&(this.gateway.path_params_login.startsWith("/")?t+=this.gateway.path_params_login:t=t+"/"+this.gateway.path_params_login):this.gateway.path_params_api&&(this.gateway.path_params_api.startsWith("/")?t+=this.gateway.path_params_api:t=t+"/"+this.gateway.path_params_api),t}getConfigString(e,i){if(this.config._sections[e])return this.config._sections[e][i]}getConfigBoolean(e,i){if(this.config._sections[e]&&void 0!==this.config._sections[e][i])return"string"==typeof this.config._sections[e][i]?"true"===this.config._sections[e][i]:this.config._sections[e][i]}getConfigInt(e,i){if(this.config._sections[e]&&this.config._sections[e][i])return"string"==typeof this.config._sections[e][i]?parseInt(this.config._sections[e][i]):this.config._sections[e][i]}}class d{get instance(){return d.instance}set instance(e){d.instance=e}constructor(){d.instance||(d.instance=this),this.CollectionFormatEnum={CSV:",",SSV:" ",TSV:"\t",PIPES:"|",MULTI:"multi"};try{localStorage.setItem("purecloud_local_storage_test","purecloud_local_storage_test"),localStorage.removeItem("purecloud_local_storage_test"),this.hasLocalStorage=!0}catch(e){this.hasLocalStorage=!1}this.authentications={"Guest Chat JWT":{type:"apiKey",in:"header",name:"Authorization"},"PureCloud OAuth":{type:"oauth2"}},this.defaultHeaders={},this.timeout=16e3,this.authData={},this.settingsPrefix="purecloud",this.refreshInProgress=!1,this.config=new u,"undefined"!=typeof window&&(window.ApiClient=this)}setReturnExtendedResponses(e){this.returnExtended=e}setPersistSettings(e,i){this.persistSettings=e,this.settingsPrefix=i?i.replace(/\W+/g,"_"):"purecloud"}_saveSettings(e){try{if(this.authData.accessToken=e.accessToken,this.authentications["PureCloud OAuth"].accessToken=e.accessToken,e.state&&(this.authData.state=e.state),this.authData.error=e.error,this.authData.error_description=e.error_description,e.tokenExpiryTime&&(this.authData.tokenExpiryTime=e.tokenExpiryTime,this.authData.tokenExpiryTimeString=e.tokenExpiryTimeString),!0!==this.persistSettings)return;if(!this.hasLocalStorage)return;let i=JSON.parse(JSON.stringify(this.authData));delete i.state,localStorage.setItem(`${this.settingsPrefix}_auth_data`,JSON.stringify(i))}catch(e){console.error(e)}}_loadSettings(){if(!0!==this.persistSettings)return;if(!this.hasLocalStorage)return;const e=this.authData.state;this.authData=localStorage.getItem(`${this.settingsPrefix}_auth_data`),this.authData?this.authData=JSON.parse(this.authData):this.authData={},this.authData.accessToken&&this.setAccessToken(this.authData.accessToken),this.authData.state=e}setEnvironment(e){this.config.setEnvironment(e)}setGateway(e){this.config.setGateway(e)}loginImplicitGrant(e,i,t){const n=this._setValuesFromUrlHash();return this.clientId=e,this.redirectUri=i,t||(t={}),new Promise((e,i)=>{if(t.org&&!t.provider?i(new Error("opts.provider must be set if opts.org is set")):t.provider&&!t.org&&i(new Error("opts.org must be set if opts.provider is set")),n&&n.error)return n.accessToken=void 0,this._saveSettings(n),i(new Error(`[${n.error}] ${n.error_description}`));this._testTokenAccess().then(()=>{!this.authData.state&&t.state&&(this.authData.state=t.state),e(this.authData)}).catch(e=>{var i={client_id:encodeURIComponent(this.clientId),redirect_uri:encodeURIComponent(this.redirectUri),response_type:"token"};t.state&&(i.state=encodeURIComponent(t.state)),t.org&&(i.org=encodeURIComponent(t.org)),t.provider&&(i.provider=encodeURIComponent(t.provider));var n=this._buildAuthUrl("oauth/authorize",i);window.location.replace(n)})})}loginClientCredentialsGrant(e,i){this.clientId=e;var t=Buffer.from(`${e}:${i}`).toString("base64"),a=this.config.getConfUrl("login",`https://login.${this.config.environment}`);return new Promise((e,i)=>{if("undefined"!=typeof window)return void i(new Error("The client credentials grant is not supported in a browser."));const o={Authorization:`Basic ${t}`};n.default({method:"POST",url:`${a}/oauth/token`,headers:o,data:"grant_type=client_credentials",httpsAgent:this.proxyAgent}).then(i=>{this.config.logger.log("trace",i.status,"POST",`${a}/oauth/token`,o,i.headers,{grant_type:"client_credentials"},void 0),this.config.logger.log("debug",i.status,"POST",`${a}/oauth/token`,o,void 0,{grant_type:"client_credentials"},void 0),this.setAccessToken(i.data.access_token),this.authData.tokenExpiryTime=(new Date).getTime()+1e3*i.data.expires_in,this.authData.tokenExpiryTimeString=new Date(this.authData.tokenExpiryTime).toUTCString(),e(this.authData)}).catch(e=>{e.response&&this.config.logger.log("error",e.response.status,"POST",`${a}/oauth/token`,o,e.response.headers,{grant_type:"client_credentials"},e.response.data),i(e)})})}loginSaml2BearerGrant(e,i,t,n){this.clientId=e;var a=this.config.getConfUrl("login",`https://login.${this.config.environment}`);return new Promise((o,r)=>{if("undefined"==typeof window){var s=Buffer.from(e+":"+i).toString("base64"),l=this._formAuthRequest(s,{grant_type:"urn:ietf:params:oauth:grant-type:saml2-bearer",orgName:t,assertion:n});l.proxy=this.proxy;var p={grant_type:"urn:ietf:params:oauth:grant-type:saml2-bearer",orgName:t,assertion:n};l.then(e=>{this.config.logger.log("trace",e.status,"POST",`${a}/oauth/token`,l.headers,e.headers,p,void 0),this.config.logger.log("debug",e.status,"POST",`${a}/oauth/token`,l.headers,void 0,p,void 0);var i=e.data.access_token;this.setAccessToken(i),this.authData.tokenExpiryTime=(new Date).getTime()+1e3*e.data.expires_in,this.authData.tokenExpiryTimeString=new Date(this.authData.tokenExpiryTime).toUTCString(),o(this.authData)}).catch(e=>{e.response&&this.config.logger.log("error",e.response.status,"POST",`${a}/oauth/token`,l.headers,e.response.headers,p,e.response.data),r(e)})}else r(new Error("The saml2bearer grant is not supported in a browser."))})}authorizePKCEGrant(e,i,t,o){this.clientId=e;var r=this.config.getConfUrl("login",`https://login.${this.config.environment}`);return new Promise((s,l)=>{var p=n.default({method:"POST",url:`${r}/oauth/token`,headers:{"Content-Type":"application/x-www-form-urlencoded"},data:a.default.stringify({grant_type:"authorization_code",code:t,code_verifier:i,client_id:e,redirect_uri:o})});p.proxy=this.proxy;var u={grant_type:"authorization_code",code:t,code_verifier:i,client_id:e,redirect_uri:o};p.then(e=>{this.config.logger.log("trace",e.status,"POST",`${r}/oauth/token`,p.headers,e.headers,u,void 0),this.config.logger.log("debug",e.status,"POST",`${r}/oauth/token`,p.headers,void 0,u,void 0);var i=e.data.access_token;this.setAccessToken(i),this.authData.tokenExpiryTime=(new Date).getTime()+1e3*e.data.expires_in,this.authData.tokenExpiryTimeString=new Date(this.authData.tokenExpiryTime).toUTCString(),s(this.authData)}).catch(e=>{e.response&&this.config.logger.log("error",e.response.status,"POST",`${r}/oauth/token`,p.headers,e.response.headers,u,e.response.data),l(e)})})}generatePKCECodeVerifier(e){if(e<43||e>128)throw new Error("PKCE Code Verifier (length) must be between 43 and 128 characters");if("undefined"!=typeof window){const i="0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz-._~";return Array.from(crypto.getRandomValues(new Uint32Array(e))).map(e=>i[e%i.length]).join("")}try{const i=require("crypto").getRandomValues,t="0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz-._~";return Array.from(i(new Uint32Array(e))).map(e=>t[e%t.length]).join("")}catch(e){throw new Error("Crypto module is missing/not supported.")}}computePKCECodeChallenge(e){if(e.length<43||e.length>128)throw new Error("PKCE Code Verifier (length) must be between 43 and 128 characters");if("undefined"!=typeof window){const i=(new TextEncoder).encode(e);return new Promise((e,t)=>{window.crypto.subtle.digest("SHA-256",i).then(i=>{let t=Buffer.from(i).toString("base64").replaceAll("+","-").replaceAll("/","_");t=t.split("=")[0],e(t)}).catch(e=>t(new Error(`Code Challenge Error ${e}`)))})}try{const i=require("crypto").createHash,t=(new TextEncoder).encode(e);return new Promise((e,n)=>{const a=i("sha256").update(t).digest();e(Buffer.from(a).toString("base64url"))})}catch(e){throw new Error("Crypto module is missing/not supported.")}}loginPKCEGrant(e,i,t,n){if(!this.hasLocalStorage&&!n)throw new Error("loginPKCEGrant requires Local Storage or codeVerifier as input parameter");const a=this._setValuesFromUrlQuery();return this.clientId=e,this.redirectUri=i,this.codeVerifier=n,t||(t={}),new Promise((e,i)=>{if(t.org&&!t.provider?i(new Error("opts.provider must be set if opts.org is set")):t.provider&&!t.org&&i(new Error("opts.org must be set if opts.provider is set")),a&&a.error)return this.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),this._saveSettings({accessToken:void 0}),i(new Error(`[${a.error}] ${a.error_description}`));a&&a.code?(this.codeVerifier||this.hasLocalStorage&&(this.codeVerifier=sessionStorage.getItem("genesys_cloud_sdk_pkce_code_verifier")),this.authorizePKCEGrant(this.clientId,this.codeVerifier,a.code,this.redirectUri).then(()=>{this._testTokenAccess().then(()=>{!this.authData.state&&a.state&&(this.authData.state=a.state),this.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),e(this.authData)}).catch(e=>(this._saveSettings({accessToken:void 0}),this.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),i(new Error(`[${e.name}] ${e.msg}`))))}).catch(e=>(this._saveSettings({accessToken:void 0}),this.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),i(new Error(`[${e.name}] ${e.msg}`))))):this._testTokenAccess().then(()=>{!this.authData.state&&t.state&&(this.authData.state=t.state),e(this.authData)}).catch(e=>{this.codeVerifier||(this.codeVerifier=this.generatePKCECodeVerifier(128),this.hasLocalStorage&&sessionStorage.setItem("genesys_cloud_sdk_pkce_code_verifier",this.codeVerifier)),this.computePKCECodeChallenge(this.codeVerifier).then(e=>{var i={client_id:encodeURIComponent(this.clientId),redirect_uri:encodeURIComponent(this.redirectUri),code_challenge:encodeURIComponent(e),response_type:"code",code_challenge_method:"S256"};t.state&&(i.state=encodeURIComponent(t.state)),t.org&&(i.org=encodeURIComponent(t.org)),t.provider&&(i.provider=encodeURIComponent(t.provider));var n=this._buildAuthUrl("oauth/authorize",i);window.location.replace(n)}).catch(e=>i(new Error(`[${e.name}]`)))})})}_setValuesFromUrlQuery(){if("undefined"==typeof window||!window.location.search)return;let e={},i=new URLSearchParams(window.location.search),t=i.get("code"),n=i.get("error"),a=i.get("error_description"),o=i.get("state");if(n)return e.error=n,a&&(e.error_description=a),e;t&&(e.code=t,o&&(e.state=o));var r,s,l=window.location;return"replaceState"in history?history.replaceState("",document.title,l.pathname):(r=document.body.scrollTop,s=document.body.scrollLeft,history.pushState("",document.title,l.pathname),document.body.scrollTop=r,document.body.scrollLeft=s),e}loginCodeAuthorizationGrant(e,i,t,n){return this.clientId=e,this.clientSecret=i,new Promise((a,o)=>{if("undefined"==typeof window){var r=Buffer.from(e+":"+i).toString("base64"),s=this._formAuthRequest(r,{grant_type:"authorization_code",code:t,redirect_uri:n});s.proxy=this.proxy;var l={grant_type:"authorization_code",code:t,redirect_uri:n};this._handleCodeAuthorizationResponse(s,l,a,o)}else o(new Error("The Code Authorization grant is not supported in a browser."))})}refreshCodeAuthorizationGrant(e,i,t){return new Promise((n,a)=>{if("undefined"==typeof window){var o=Buffer.from(e+":"+i).toString("base64"),r=this._formAuthRequest(o,{grant_type:"refresh_token",refresh_token:t});r.proxy=this.proxy;var s={grant_type:"refresh_token",refresh_token:t};this._handleCodeAuthorizationResponse(r,s,n,a)}else a(new Error("The Code Authorization grant is not supported in a browser."))})}_handleCodeAuthorizationResponse(e,i,t,n){var a=this.config.getConfUrl("login",`https://login.${this.config.environment}`);e.then(n=>{this.config.logger.log("trace",n.status,"POST",`${a}/oauth/token`,e.headers,n.headers,i,void 0),this.config.logger.log("debug",n.status,"POST",`${a}/oauth/token`,e.headers,void 0,i,void 0);var o=n.data.access_token,r=n.data.refresh_token;this.setAccessToken(o),this.authData.refreshToken=r,this.authData.tokenExpiryTime=(new Date).getTime()+1e3*n.data.expires_in,this.authData.tokenExpiryTimeString=new Date(this.authData.tokenExpiryTime).toUTCString(),t(this.authData)}).catch(t=>{t.response&&this.config.logger.log("error",t.response.status,"POST",`${a}/oauth/token`,e.headers,t.response.headers,i,t.response.data),n(t)})}_formAuthRequest(e,i){var t=this.config.getConfUrl("login",`https://login.${this.config.environment}`);return n.default({method:"POST",url:`${t}/oauth/token`,headers:{Authorization:"Basic "+e,"Content-Type":"application/x-www-form-urlencoded"},data:a.default.stringify(i)})}_handleExpiredAccessToken(){return new Promise((e,i)=>{"undefined"==typeof window?this.refreshInProgress?this._sleep(this.config.refresh_token_wait_max).then(()=>{this.refreshInProgress?i(new Error(`Token refresh took longer than ${this.config.refresh_token_wait_max} seconds`)):e()}):(this.refreshInProgress=!0,this.refreshCodeAuthorizationGrant(this.clientId,this.clientSecret,this.authData.refreshToken).then(()=>{this.refreshInProgress=!1,e()}).catch(e=>{this.refreshInProgress=!1,i(e)})):i(new Error("This method is not supported in a browser."))})}_sleep(e){return new Promise(i=>setTimeout(i,e))}_testTokenAccess(){return new Promise((e,i)=>{this._loadSettings(),this.authentications["PureCloud OAuth"].accessToken?this.callApi("/api/v2/tokens/me","GET",null,null,null,null,null,["PureCloud OAuth"],["application/json"],["application/json"]).then(()=>{e()}).catch(e=>{this._saveSettings({accessToken:void 0}),i(e)}):i(new Error("Token is not set"))})}_setValuesFromUrlHash(){if("undefined"==typeof window||!window.location.hash)return;const e=new RegExp("^#*(.+?)=(.+?)$","i");let i={};if(window.location.hash.split("&").forEach(t=>{const n=e.exec(t);n&&(i[n[1]]=decodeURIComponent(decodeURIComponent(n[2].replace(/\+/g,"%20"))))}),i.error)return i;if(i.access_token){let e={};i.state&&(e.state=i.state),i.expires_in&&(e.tokenExpiryTime=(new Date).getTime()+1e3*parseInt(i.expires_in.replace(/\+/g,"%20")),e.tokenExpiryTimeString=new Date(e.tokenExpiryTime).toUTCString()),e.accessToken=i.access_token.replace(/\+/g,"%20");var t,n,a=window.location;"replaceState"in history?history.replaceState("",document.title,a.pathname+a.search):(t=document.body.scrollTop,n=document.body.scrollLeft,a.hash="",document.body.scrollTop=t,document.body.scrollLeft=n),this._saveSettings(e)}}setAccessToken(e){this._saveSettings({accessToken:e})}setStorageKey(e){this.storageKey=e,this.setAccessToken(this.authentications["PureCloud OAuth"].accessToken)}logout(e){this.hasLocalStorage&&this._saveSettings({accessToken:void 0,state:void 0,tokenExpiryTime:void 0,tokenExpiryTimeString:void 0});var i={client_id:encodeURIComponent(this.clientId)};e&&(i.redirect_uri=encodeURI(e));var t=this._buildAuthUrl("logout",i);window.location.replace(t)}_buildAuthUrl(e,i){i||(i={});var t=this.config.getConfUrl("login",this.config.authUrl);return Object.keys(i).reduce((e,t)=>i[t]?`${e}&${t}=${i[t]}`:e,`${t}/${e}?`)}paramToString(e){return e?e instanceof Date?e.toJSON():e instanceof Boolean?e.toString().toLowerCase():e.toString():""}serialize(e){var i={};for(var t in e)e.hasOwnProperty(t)&&void 0!==e[t]&&(i[encodeURIComponent(t)]=Array.isArray(e[t])?e[t].join(","):this.paramToString(e[t]));return i}addHeaders(e,...i){return e=e?Object.assign(e,...i):Object.assign(...i)}buildUrl(e,i){e.match(/^\//)||(e=`/${e}`);var t=this.config.getConfUrl("api",this.config.basePath)+e;return t=t.replace(/\{([\w-]+)\}/g,(e,t)=>{var n;return n=i.hasOwnProperty(t)?this.paramToString(i[t]):e,encodeURIComponent(n)})}isJsonMime(e){return Boolean(e&&e.match(/^application\/json(;.*)?$/i))}jsonPreferredMime(e){for(var i=0;i{var t=this.authentications[i];switch(t.type){case"basic":(t.username||t.password)&&(e.auth={username:t.username||"",password:t.password||""});break;case"apiKey":if(t.apiKey){var n={};t.apiKeyPrefix?n[t.name]=`${t.apiKeyPrefix} ${t.apiKey}`:n[t.name]=t.apiKey,"header"===t.in?e.headers=this.addHeaders(e.headers,n):e.params=this.serialize(n)}break;case"oauth2":t.accessToken&&(e.headers=this.addHeaders(e.headers,{Authorization:`Bearer ${t.accessToken}`}));break;default:throw new Error(`Unknown authentication type: ${t.type}`)}})}setProxyAgent(e){this.proxyAgent=e}callApi(e,i,t,a,o,r,s,l,p,u){return new Promise((d,c)=>{!function g(h){var m=h.buildUrl(e,t);var v={method:i,url:m,httpsAgent:h.proxyAgent,timeout:h.timeout,params:h.serialize(a)};h.applyAuthToRequest(v,l);const w=h.defaultHeaders;const C=h.normalizeParams(o);v.headers=h.addHeaders(v.headers,w,C);var I=h.jsonPreferredMime(p);I?v.headers["Content-Type"]=I:v.headers["Content-Type"]||(v.headers["Content-Type"]="application/json");if("application/x-www-form-urlencoded"===I)v.data=h.normalizeParams(r);else if("multipart/form-data"==I){var f=h.normalizeParams(r);for(var A in f)if(f.hasOwnProperty(A)){var b=new FormData;b.set(A,f[A]),v.data=b}}else s&&(v.data=s);var j=h.jsonPreferredMime(u);j&&(v.headers.Accept=j);n.default.request(v).then(e=>{var t=!0===h.returnExtended?{status:e.status,statusText:e.statusText,headers:e.headers,body:e.data,text:e.text,error:null}:e.data?e.data:e.text;h.config.logger.log("trace",e.status,i,m,v.headers,e.headers,s,void 0),h.config.logger.log("debug",e.status,i,m,v.headers,void 0,s,void 0),d(t)}).catch(e=>{var t=e;e.response&&401==e.response.status&&h.config.refresh_access_token&&""!==h.authData.refreshToken?h._handleExpiredAccessToken().then(()=>{g(h)}).catch(e=>{c(e)}):e.response&&(h.config.logger.log("error",e.response.status,i,m,v.headers,e.response.headers,s,e.response.data),t=!0===h.returnExtended?{status:e.response.status,statusText:e.response.statusText,headers:e.response.headers,body:e.response.data,text:e.response.text,error:e}:e.response.data?e.response.data:e.response.text),c(t)})}(this)})}}class c{constructor(e){this.apiClient=e||d.instance}deleteAssistant(e){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling deleteAssistant';return this.apiClient.callApi("/api/v2/assistants/{assistantId}","DELETE",{assistantId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAssistantQueue(e,i){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling deleteAssistantQueue';if(void 0===i||null===i)throw'Missing the required parameter "queueId" when calling deleteAssistantQueue';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues/{queueId}","DELETE",{assistantId:e,queueId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAssistantQueues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling deleteAssistantQueues';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues","DELETE",{assistantId:e},{queueIds:i.queueIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistant(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling getAssistant';return this.apiClient.callApi("/api/v2/assistants/{assistantId}","GET",{assistantId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistantQueue(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling getAssistantQueue';if(void 0===i||null===i)throw'Missing the required parameter "queueId" when calling getAssistantQueue';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues/{queueId}","GET",{assistantId:e,queueId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistantQueues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling getAssistantQueues';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues","GET",{assistantId:e},{before:i.before,after:i.after,pageSize:i.pageSize,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistants(e){return e=e||{},this.apiClient.callApi("/api/v2/assistants","GET",{},{before:e.before,after:e.after,limit:e.limit,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAssistantsQueues(e){return e=e||{},this.apiClient.callApi("/api/v2/assistants/queues","GET",{},{before:e.before,after:e.after,pageSize:e.pageSize,queueIds:e.queueIds,expand:e.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchAssistant(e,i){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling patchAssistant';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchAssistant';return this.apiClient.callApi("/api/v2/assistants/{assistantId}","PATCH",{assistantId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchAssistantQueues(e,i){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling patchAssistantQueues';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchAssistantQueues';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues","PATCH",{assistantId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAssistants(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAssistants';return this.apiClient.callApi("/api/v2/assistants","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putAssistantQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling putAssistantQueue';if(void 0===i||null===i)throw'Missing the required parameter "queueId" when calling putAssistantQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putAssistantQueue';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/queues/{queueId}","PUT",{assistantId:e,queueId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class g{constructor(e){this.apiClient=e||d.instance}getAssistantCopilot(e){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling getAssistantCopilot';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/copilot","GET",{assistantId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putAssistantCopilot(e,i){if(void 0===e||null===e)throw'Missing the required parameter "assistantId" when calling putAssistantCopilot';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAssistantCopilot';return this.apiClient.callApi("/api/v2/assistants/{assistantId}/copilot","PUT",{assistantId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class h{constructor(e){this.apiClient=e||d.instance}deleteUsersAgentuiAgentsAutoanswerAgentIdSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling deleteUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","DELETE",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersAgentuiAgentsAutoanswerAgentIdSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchUsersAgentuiAgentsAutoanswerAgentIdSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling patchUsersAgentuiAgentsAutoanswerAgentIdSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","PATCH",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUsersAgentuiAgentsAutoanswerAgentIdSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","PUT",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class m{constructor(e){this.apiClient=e||d.instance}deleteAlertingAlert(e){if(void 0===e||null===e)throw'Missing the required parameter "alertId" when calling deleteAlertingAlert';return this.apiClient.callApi("/api/v2/alerting/alerts/{alertId}","DELETE",{alertId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAlertingInteractionstatsAlert(e){if(void 0===e||null===e)throw'Missing the required parameter "alertId" when calling deleteAlertingInteractionstatsAlert';return this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts/{alertId}","DELETE",{alertId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAlertingInteractionstatsRule(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling deleteAlertingInteractionstatsRule';return this.apiClient.callApi("/api/v2/alerting/interactionstats/rules/{ruleId}","DELETE",{ruleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAlertingRule(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling deleteAlertingRule';return this.apiClient.callApi("/api/v2/alerting/rules/{ruleId}","DELETE",{ruleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingAlert(e){if(void 0===e||null===e)throw'Missing the required parameter "alertId" when calling getAlertingAlert';return this.apiClient.callApi("/api/v2/alerting/alerts/{alertId}","GET",{alertId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingAlertsActive(){return this.apiClient.callApi("/api/v2/alerting/alerts/active","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsAlert(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "alertId" when calling getAlertingInteractionstatsAlert';return this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts/{alertId}","GET",{alertId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsAlerts(e){return e=e||{},this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsAlertsUnread(){return this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts/unread","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsRule(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling getAlertingInteractionstatsRule';return this.apiClient.callApi("/api/v2/alerting/interactionstats/rules/{ruleId}","GET",{ruleId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingInteractionstatsRules(e){return e=e||{},this.apiClient.callApi("/api/v2/alerting/interactionstats/rules","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAlertingRule(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling getAlertingRule';return this.apiClient.callApi("/api/v2/alerting/rules/{ruleId}","GET",{ruleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchAlertingAlert(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "alertId" when calling patchAlertingAlert';return this.apiClient.callApi("/api/v2/alerting/alerts/{alertId}","PATCH",{alertId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchAlertingAlertsBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchAlertingAlertsBulk';return this.apiClient.callApi("/api/v2/alerting/alerts/bulk","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchAlertingRulesBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchAlertingRulesBulk';return this.apiClient.callApi("/api/v2/alerting/rules/bulk","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingAlertsQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/alerting/alerts/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingInteractionstatsRules(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAlertingInteractionstatsRules';return this.apiClient.callApi("/api/v2/alerting/interactionstats/rules","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingRules(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAlertingRules';return this.apiClient.callApi("/api/v2/alerting/rules","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingRulesBulkRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAlertingRulesBulkRemove';return this.apiClient.callApi("/api/v2/alerting/rules/bulk/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAlertingRulesQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/alerting/rules/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putAlertingAlert(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "alertId" when calling putAlertingAlert';return this.apiClient.callApi("/api/v2/alerting/alerts/{alertId}","PUT",{alertId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putAlertingInteractionstatsAlert(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "alertId" when calling putAlertingInteractionstatsAlert';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAlertingInteractionstatsAlert';return this.apiClient.callApi("/api/v2/alerting/interactionstats/alerts/{alertId}","PUT",{alertId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAlertingInteractionstatsRule(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling putAlertingInteractionstatsRule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAlertingInteractionstatsRule';return this.apiClient.callApi("/api/v2/alerting/interactionstats/rules/{ruleId}","PUT",{ruleId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAlertingRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "ruleId" when calling putAlertingRule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAlertingRule';return this.apiClient.callApi("/api/v2/alerting/rules/{ruleId}","PUT",{ruleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class v{constructor(e){this.apiClient=e||d.instance}deleteAnalyticsConversationsDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteAnalyticsConversationsDetailsJob';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAnalyticsUsersDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteAnalyticsUsersDetailsJob';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsActionsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsActionsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/actions/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsActionsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsActionsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/actions/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsAgentcopilotsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsAgentcopilotsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/agentcopilots/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsAgentcopilotsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsAgentcopilotsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/agentcopilots/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotflowDivisionsReportingturns(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botFlowId" when calling getAnalyticsBotflowDivisionsReportingturns';return this.apiClient.callApi("/api/v2/analytics/botflows/{botFlowId}/divisions/reportingturns","GET",{botFlowId:e},{after:i.after,pageSize:i.pageSize,interval:i.interval,actionId:i.actionId,sessionId:i.sessionId,language:i.language,askActionResults:i.askActionResults},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotflowReportingturns(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botFlowId" when calling getAnalyticsBotflowReportingturns';return this.apiClient.callApi("/api/v2/analytics/botflows/{botFlowId}/reportingturns","GET",{botFlowId:e},{after:i.after,pageSize:i.pageSize,interval:i.interval,actionId:i.actionId,sessionId:i.sessionId,language:i.language,askActionResults:i.askActionResults},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotflowSessions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botFlowId" when calling getAnalyticsBotflowSessions';return this.apiClient.callApi("/api/v2/analytics/botflows/{botFlowId}/sessions","GET",{botFlowId:e},{after:i.after,pageSize:i.pageSize,interval:i.interval,botResultCategories:i.botResultCategories,endLanguage:i.endLanguage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsBotsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/bots/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsBotsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsBotsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/bots/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationDetails(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getAnalyticsConversationDetails';return this.apiClient.callApi("/api/v2/analytics/conversations/{conversationId}/details","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetails(e){return e=e||{},this.apiClient.callApi("/api/v2/analytics/conversations/details","GET",{},{id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsDetailsJob';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsDetailsJobResults';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJobsAvailability(){return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/availability","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsDataretentionSettings(){return this.apiClient.callApi("/api/v2/analytics/dataretention/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsEvaluationsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsEvaluationsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsEvaluationsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsEvaluationsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowexecutionsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowexecutionsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/flowexecutions/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowexecutionsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowexecutionsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/flowexecutions/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsJourneysAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsJourneysAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsJourneysAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsJourneysAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsKnowledgeAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsKnowledgeAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/knowledge/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsKnowledgeAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsKnowledgeAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/knowledge/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingDashboardsUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getAnalyticsReportingDashboardsUser';return this.apiClient.callApi("/api/v2/analytics/reporting/dashboards/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingDashboardsUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/analytics/reporting/dashboards/users","GET",{},{sortBy:e.sortBy,pageNumber:e.pageNumber,pageSize:e.pageSize,id:this.apiClient.buildCollectionParam(e.id,"multi"),state:e.state,deletedOnly:e.deletedOnly},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingExports(e){return e=e||{},this.apiClient.callApi("/api/v2/analytics/reporting/exports","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingExportsMetadata(){return this.apiClient.callApi("/api/v2/analytics/reporting/exports/metadata","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingSettings(){return this.apiClient.callApi("/api/v2/analytics/reporting/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingSettingsDashboardsQuery(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "dashboardType" when calling getAnalyticsReportingSettingsDashboardsQuery';if(void 0===i||null===i)throw'Missing the required parameter "dashboardAccessFilter" when calling getAnalyticsReportingSettingsDashboardsQuery';return this.apiClient.callApi("/api/v2/analytics/reporting/settings/dashboards/query","GET",{},{name:t.name,dashboardType:e,dashboardAccessFilter:i,sortBy:t.sortBy,pageNumber:t.pageNumber,pageSize:t.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsReportingSettingsUserDashboards(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getAnalyticsReportingSettingsUserDashboards';return this.apiClient.callApi("/api/v2/analytics/reporting/settings/users/{userId}/dashboards","GET",{userId:e},{sortBy:i.sortBy,pageNumber:i.pageNumber,pageSize:i.pageSize,publicOnly:i.publicOnly,favoriteOnly:i.favoriteOnly,deletedOnly:i.deletedOnly,name:i.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsResolutionsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsResolutionsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/resolutions/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsResolutionsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsResolutionsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/resolutions/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsSurveysAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsSurveysAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsSurveysAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsSurveysAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsTaskmanagementAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsTaskmanagementAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/taskmanagement/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsTaskmanagementAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsTaskmanagementAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/taskmanagement/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsTranscriptsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsTranscriptsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/transcripts/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsTranscriptsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsTranscriptsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/transcripts/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersDetailsJob';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersDetailsJobResults';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJobsAvailability(){return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/availability","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchAnalyticsReportingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchAnalyticsReportingSettings';return this.apiClient.callApi("/api/v2/analytics/reporting/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsActionsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsActionsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/actions/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsActionsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsActionsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/actions/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsAgentcopilotsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsAgentcopilotsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/agentcopilots/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsAgentcopilotsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsAgentcopilotsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/agentcopilots/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsBotsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsBotsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/bots/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsBotsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsBotsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/bots/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationDetailsProperties(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postAnalyticsConversationDetailsProperties';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAnalyticsConversationDetailsProperties';return this.apiClient.callApi("/api/v2/analytics/conversations/{conversationId}/details/properties","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsDetailsJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsDetailsJobs';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsDetailsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsDetailsQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/details/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsTranscriptsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsTranscriptsQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/transcripts/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsEvaluationsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsEvaluationsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsEvaluationsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsEvaluationsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowexecutionsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowexecutionsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/flowexecutions/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowexecutionsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowexecutionsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/flowexecutions/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/flows/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/flows/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsJourneysAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsJourneysAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsJourneysAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsJourneysAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsKnowledgeAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsKnowledgeAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/knowledge/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsKnowledgeAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsKnowledgeAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/knowledge/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsQueuesObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsQueuesObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/queues/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsRatelimitsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsRatelimitsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/ratelimits/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsReportingDashboardsUsersBulkRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsReportingDashboardsUsersBulkRemove';return this.apiClient.callApi("/api/v2/analytics/reporting/dashboards/users/bulk/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsReportingExports(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsReportingExports';return this.apiClient.callApi("/api/v2/analytics/reporting/exports","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsReportingSettingsDashboardsBulkRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsReportingSettingsDashboardsBulkRemove';return this.apiClient.callApi("/api/v2/analytics/reporting/settings/dashboards/bulk/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsReportingSettingsDashboardsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsReportingSettingsDashboardsQuery';return this.apiClient.callApi("/api/v2/analytics/reporting/settings/dashboards/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsResolutionsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsResolutionsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/resolutions/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsRoutingActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsRoutingActivityQuery';return this.apiClient.callApi("/api/v2/analytics/routing/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsSurveysAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsSurveysAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsSurveysAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsSurveysAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTaskmanagementAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTaskmanagementAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/taskmanagement/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTaskmanagementAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTaskmanagementAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/taskmanagement/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTeamsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTeamsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/teams/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTranscriptsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTranscriptsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/transcripts/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTranscriptsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTranscriptsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/transcripts/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersActivityQuery';return this.apiClient.callApi("/api/v2/analytics/users/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersDetailsJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersDetailsJobs';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersDetailsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersDetailsQuery';return this.apiClient.callApi("/api/v2/analytics/users/details/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/users/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putAnalyticsDataretentionSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putAnalyticsDataretentionSettings';return this.apiClient.callApi("/api/v2/analytics/dataretention/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class w{constructor(e){this.apiClient=e||d.instance}deleteArchitectEmergencygroup(e){if(void 0===e||null===e)throw'Missing the required parameter "emergencyGroupId" when calling deleteArchitectEmergencygroup';return this.apiClient.callApi("/api/v2/architect/emergencygroups/{emergencyGroupId}","DELETE",{emergencyGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectGrammar(e){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling deleteArchitectGrammar';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}","DELETE",{grammarId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectGrammarLanguage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling deleteArchitectGrammarLanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectGrammarLanguage';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}","DELETE",{grammarId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectGrammarLanguageFilesDtmf(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling deleteArchitectGrammarLanguageFilesDtmf';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectGrammarLanguageFilesDtmf';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/dtmf","DELETE",{grammarId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectGrammarLanguageFilesVoice(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling deleteArchitectGrammarLanguageFilesVoice';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectGrammarLanguageFilesVoice';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/voice","DELETE",{grammarId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectIvr(e){if(void 0===e||null===e)throw'Missing the required parameter "ivrId" when calling deleteArchitectIvr';return this.apiClient.callApi("/api/v2/architect/ivrs/{ivrId}","DELETE",{ivrId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectPrompt(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling deleteArchitectPrompt';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}","DELETE",{promptId:e},{allResources:i.allResources},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectPromptResource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling deleteArchitectPromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectPromptResource';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources/{languageCode}","DELETE",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectPromptResourceAudio(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling deleteArchitectPromptResourceAudio';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectPromptResourceAudio';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources/{languageCode}/audio","DELETE",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectPrompts(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteArchitectPrompts';return this.apiClient.callApi("/api/v2/architect/prompts","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectSchedule(e){if(void 0===e||null===e)throw'Missing the required parameter "scheduleId" when calling deleteArchitectSchedule';return this.apiClient.callApi("/api/v2/architect/schedules/{scheduleId}","DELETE",{scheduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectSchedulegroup(e){if(void 0===e||null===e)throw'Missing the required parameter "scheduleGroupId" when calling deleteArchitectSchedulegroup';return this.apiClient.callApi("/api/v2/architect/schedulegroups/{scheduleGroupId}","DELETE",{scheduleGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteArchitectSystempromptResource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling deleteArchitectSystempromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteArchitectSystempromptResource';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources/{languageCode}","DELETE",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlow(e){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling deleteFlow';return this.apiClient.callApi("/api/v2/flows/{flowId}","DELETE",{flowId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowInstancesSettingsLoglevels(e){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling deleteFlowInstancesSettingsLoglevels';return this.apiClient.callApi("/api/v2/flows/{flowId}/instances/settings/loglevels","DELETE",{flowId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlows(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteFlows';return this.apiClient.callApi("/api/v2/flows","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowsDatatable(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling deleteFlowsDatatable';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}","DELETE",{datatableId:e},{force:i.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowsDatatableRow(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling deleteFlowsDatatableRow';if(void 0===i||null===i)throw'Missing the required parameter "rowId" when calling deleteFlowsDatatableRow';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows/{rowId}","DELETE",{datatableId:e,rowId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowsInstancesSettingsLoglevelsDefault(){return this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels/default","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteFlowsMilestone(e){if(void 0===e||null===e)throw'Missing the required parameter "milestoneId" when calling deleteFlowsMilestone';return this.apiClient.callApi("/api/v2/flows/milestones/{milestoneId}","DELETE",{milestoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytracking(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "name" when calling getArchitectDependencytracking';return this.apiClient.callApi("/api/v2/architect/dependencytracking","GET",{},{pageNumber:i.pageNumber,pageSize:i.pageSize,name:e,objectType:this.apiClient.buildCollectionParam(i.objectType,"multi"),consumedResources:i.consumedResources,consumingResources:i.consumingResources,consumedResourceType:this.apiClient.buildCollectionParam(i.consumedResourceType,"multi"),consumingResourceType:this.apiClient.buildCollectionParam(i.consumingResourceType,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingBuild(){return this.apiClient.callApi("/api/v2/architect/dependencytracking/build","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingConsumedresources(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "id" when calling getArchitectDependencytrackingConsumedresources';if(void 0===i||null===i)throw'Missing the required parameter "version" when calling getArchitectDependencytrackingConsumedresources';if(void 0===t||null===t)throw'Missing the required parameter "objectType" when calling getArchitectDependencytrackingConsumedresources';return this.apiClient.callApi("/api/v2/architect/dependencytracking/consumedresources","GET",{},{id:e,version:i,objectType:t,resourceType:this.apiClient.buildCollectionParam(n.resourceType,"multi"),pageNumber:n.pageNumber,pageSize:n.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingConsumingresources(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "id" when calling getArchitectDependencytrackingConsumingresources';if(void 0===i||null===i)throw'Missing the required parameter "objectType" when calling getArchitectDependencytrackingConsumingresources';return this.apiClient.callApi("/api/v2/architect/dependencytracking/consumingresources","GET",{},{id:e,objectType:i,resourceType:this.apiClient.buildCollectionParam(t.resourceType,"multi"),version:t.version,pageNumber:t.pageNumber,pageSize:t.pageSize,flowFilter:t.flowFilter},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingDeletedresourceconsumers(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/dependencytracking/deletedresourceconsumers","GET",{},{name:e.name,objectType:this.apiClient.buildCollectionParam(e.objectType,"multi"),flowFilter:e.flowFilter,consumedResources:e.consumedResources,consumedResourceType:this.apiClient.buildCollectionParam(e.consumedResourceType,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingObject(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "id" when calling getArchitectDependencytrackingObject';return this.apiClient.callApi("/api/v2/architect/dependencytracking/object","GET",{},{id:e,version:i.version,objectType:i.objectType,consumedResources:i.consumedResources,consumingResources:i.consumingResources,consumedResourceType:this.apiClient.buildCollectionParam(i.consumedResourceType,"multi"),consumingResourceType:this.apiClient.buildCollectionParam(i.consumingResourceType,"multi"),consumedResourceRequest:i.consumedResourceRequest},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingType(e){if(void 0===e||null===e)throw'Missing the required parameter "typeId" when calling getArchitectDependencytrackingType';return this.apiClient.callApi("/api/v2/architect/dependencytracking/types/{typeId}","GET",{typeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingTypes(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/dependencytracking/types","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectDependencytrackingUpdatedresourceconsumers(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/dependencytracking/updatedresourceconsumers","GET",{},{name:e.name,objectType:this.apiClient.buildCollectionParam(e.objectType,"multi"),consumedResources:e.consumedResources,consumedResourceType:this.apiClient.buildCollectionParam(e.consumedResourceType,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectEmergencygroup(e){if(void 0===e||null===e)throw'Missing the required parameter "emergencyGroupId" when calling getArchitectEmergencygroup';return this.apiClient.callApi("/api/v2/architect/emergencygroups/{emergencyGroupId}","GET",{emergencyGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectEmergencygroups(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/emergencygroups","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectEmergencygroupsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/emergencygroups/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectGrammar(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling getArchitectGrammar';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}","GET",{grammarId:e},{includeFileUrls:i.includeFileUrls},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectGrammarLanguage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling getArchitectGrammarLanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getArchitectGrammarLanguage';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}","GET",{grammarId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectGrammars(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/grammars","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,includeFileUrls:e.includeFileUrls},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectIvr(e){if(void 0===e||null===e)throw'Missing the required parameter "ivrId" when calling getArchitectIvr';return this.apiClient.callApi("/api/v2/architect/ivrs/{ivrId}","GET",{ivrId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectIvrs(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/ivrs","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,dnis:e.dnis,scheduleGroup:e.scheduleGroup},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectIvrsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/ivrs/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPrompt(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectPrompt';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}","GET",{promptId:e},{includeMediaUris:i.includeMediaUris,includeResources:i.includeResources,language:this.apiClient.buildCollectionParam(i.language,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPromptHistoryHistoryId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectPromptHistoryHistoryId';if(void 0===i||null===i)throw'Missing the required parameter "historyId" when calling getArchitectPromptHistoryHistoryId';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/history/{historyId}","GET",{promptId:e,historyId:i},{pageNumber:t.pageNumber,pageSize:t.pageSize,sortOrder:t.sortOrder,sortBy:t.sortBy,action:this.apiClient.buildCollectionParam(t.action,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPromptResource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectPromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getArchitectPromptResource';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources/{languageCode}","GET",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPromptResources(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectPromptResources';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources","GET",{promptId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectPrompts(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/prompts","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:this.apiClient.buildCollectionParam(e.name,"multi"),description:e.description,nameOrDescription:e.nameOrDescription,sortBy:e.sortBy,sortOrder:e.sortOrder,includeMediaUris:e.includeMediaUris,includeResources:e.includeResources,language:this.apiClient.buildCollectionParam(e.language,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedule(e){if(void 0===e||null===e)throw'Missing the required parameter "scheduleId" when calling getArchitectSchedule';return this.apiClient.callApi("/api/v2/architect/schedules/{scheduleId}","GET",{scheduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedulegroup(e){if(void 0===e||null===e)throw'Missing the required parameter "scheduleGroupId" when calling getArchitectSchedulegroup';return this.apiClient.callApi("/api/v2/architect/schedulegroups/{scheduleGroupId}","GET",{scheduleGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedulegroups(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/schedulegroups","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,scheduleIds:e.scheduleIds,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedulegroupsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/schedulegroups/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedules(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/schedules","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSchedulesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/schedules/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystemprompt(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectSystemprompt';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}","GET",{promptId:e},{includeMediaUris:i.includeMediaUris,includeResources:i.includeResources,language:this.apiClient.buildCollectionParam(i.language,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystempromptHistoryHistoryId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectSystempromptHistoryHistoryId';if(void 0===i||null===i)throw'Missing the required parameter "historyId" when calling getArchitectSystempromptHistoryHistoryId';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/history/{historyId}","GET",{promptId:e,historyId:i},{pageNumber:t.pageNumber,pageSize:t.pageSize,sortOrder:t.sortOrder,sortBy:t.sortBy,action:this.apiClient.buildCollectionParam(t.action,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystempromptResource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectSystempromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getArchitectSystempromptResource';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources/{languageCode}","GET",{promptId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystempromptResources(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "promptId" when calling getArchitectSystempromptResources';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources","GET",{promptId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getArchitectSystemprompts(e){return e=e||{},this.apiClient.callApi("/api/v2/architect/systemprompts","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,includeMediaUris:e.includeMediaUris,includeResources:e.includeResources,language:this.apiClient.buildCollectionParam(e.language,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlow(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlow';return this.apiClient.callApi("/api/v2/flows/{flowId}","GET",{flowId:e},{deleted:i.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowHistoryHistoryId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowHistoryHistoryId';if(void 0===i||null===i)throw'Missing the required parameter "historyId" when calling getFlowHistoryHistoryId';return this.apiClient.callApi("/api/v2/flows/{flowId}/history/{historyId}","GET",{flowId:e,historyId:i},{pageNumber:t.pageNumber,pageSize:t.pageSize,sortOrder:t.sortOrder,sortBy:t.sortBy,action:this.apiClient.buildCollectionParam(t.action,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowInstancesSettingsLoglevels(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowInstancesSettingsLoglevels';return this.apiClient.callApi("/api/v2/flows/{flowId}/instances/settings/loglevels","GET",{flowId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowLatestconfiguration(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowLatestconfiguration';return this.apiClient.callApi("/api/v2/flows/{flowId}/latestconfiguration","GET",{flowId:e},{deleted:i.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersion(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersion';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}","GET",{flowId:e,versionId:i},{deleted:t.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersionConfiguration(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersionConfiguration';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersionConfiguration';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}/configuration","GET",{flowId:e,versionId:i},{deleted:t.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersionHealth(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersionHealth';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersionHealth';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}/health","GET",{flowId:e,versionId:i},{language:t.language},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersionIntentHealth(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersionIntentHealth';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersionIntentHealth';if(void 0===t||null===t)throw'Missing the required parameter "intentId" when calling getFlowVersionIntentHealth';if(void 0===n||null===n)throw'Missing the required parameter "language" when calling getFlowVersionIntentHealth';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/health","GET",{flowId:e,versionId:i,intentId:t},{language:n},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersionIntentUtteranceHealth(e,i,t,n,a){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersionIntentUtteranceHealth';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getFlowVersionIntentUtteranceHealth';if(void 0===t||null===t)throw'Missing the required parameter "intentId" when calling getFlowVersionIntentUtteranceHealth';if(void 0===n||null===n)throw'Missing the required parameter "utteranceId" when calling getFlowVersionIntentUtteranceHealth';if(void 0===a||null===a)throw'Missing the required parameter "language" when calling getFlowVersionIntentUtteranceHealth';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/utterances/{utteranceId}/health","GET",{flowId:e,versionId:i,intentId:t,utteranceId:n},{language:a},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling getFlowVersions';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions","GET",{flowId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,deleted:i.deleted},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlows(e){return e=e||{},this.apiClient.callApi("/api/v2/flows","GET",{},{type:this.apiClient.buildCollectionParam(e.type,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,publishVersionId:e.publishVersionId,editableBy:e.editableBy,lockedBy:e.lockedBy,lockedByClientId:e.lockedByClientId,secure:e.secure,deleted:e.deleted,includeSchemas:e.includeSchemas,publishedAfter:e.publishedAfter,publishedBefore:e.publishedBefore,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatable(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatable';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}","GET",{datatableId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableExportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableExportJob';if(void 0===i||null===i)throw'Missing the required parameter "exportJobId" when calling getFlowsDatatableExportJob';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/export/jobs/{exportJobId}","GET",{datatableId:e,exportJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableImportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableImportJob';if(void 0===i||null===i)throw'Missing the required parameter "importJobId" when calling getFlowsDatatableImportJob';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/import/jobs/{importJobId}","GET",{datatableId:e,importJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableImportJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableImportJobs';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/import/jobs","GET",{datatableId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableRow(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableRow';if(void 0===i||null===i)throw'Missing the required parameter "rowId" when calling getFlowsDatatableRow';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows/{rowId}","GET",{datatableId:e,rowId:i},{showbrief:t.showbrief},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatableRows(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatableRows';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows","GET",{datatableId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,showbrief:i.showbrief,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatables(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/datatables","GET",{},{expand:e.expand,pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatablesDivisionview(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling getFlowsDatatablesDivisionview';return this.apiClient.callApi("/api/v2/flows/datatables/divisionviews/{datatableId}","GET",{datatableId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDatatablesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/datatables/divisionviews","GET",{},{expand:e.expand,pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/divisionviews","GET",{},{type:this.apiClient.buildCollectionParam(e.type,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,publishVersionId:e.publishVersionId,publishedAfter:e.publishedAfter,publishedBefore:e.publishedBefore,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),includeSchemas:e.includeSchemas},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsExecution(e){if(void 0===e||null===e)throw'Missing the required parameter "flowExecutionId" when calling getFlowsExecution';return this.apiClient.callApi("/api/v2/flows/executions/{flowExecutionId}","GET",{flowExecutionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstance(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "instanceId" when calling getFlowsInstance';return this.apiClient.callApi("/api/v2/flows/instances/{instanceId}","GET",{instanceId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getFlowsInstancesJob';return this.apiClient.callApi("/api/v2/flows/instances/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesQuerycapabilities(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/instances/querycapabilities","GET",{},{expand:e.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesSettingsExecutiondata(){return this.apiClient.callApi("/api/v2/flows/instances/settings/executiondata","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesSettingsLoglevels(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi"),pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesSettingsLoglevelsCharacteristics(){return this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels/characteristics","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsInstancesSettingsLoglevelsDefault(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels/default","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsJob(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getFlowsJob';return this.apiClient.callApi("/api/v2/flows/jobs/{jobId}","GET",{jobId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsMilestone(e){if(void 0===e||null===e)throw'Missing the required parameter "milestoneId" when calling getFlowsMilestone';return this.apiClient.callApi("/api/v2/flows/milestones/{milestoneId}","GET",{milestoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsMilestones(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/milestones","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsMilestonesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/milestones/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsOutcome(e){if(void 0===e||null===e)throw'Missing the required parameter "flowOutcomeId" when calling getFlowsOutcome';return this.apiClient.callApi("/api/v2/flows/outcomes/{flowOutcomeId}","GET",{flowOutcomeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsOutcomes(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/outcomes","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,description:e.description,nameOrDescription:e.nameOrDescription,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFlowsOutcomesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/outcomes/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchArchitectGrammar(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling patchArchitectGrammar';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}","PATCH",{grammarId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchArchitectGrammarLanguage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling patchArchitectGrammarLanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling patchArchitectGrammarLanguage';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}","PATCH",{grammarId:e,languageCode:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchFlowsInstancesSettingsExecutiondata(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchFlowsInstancesSettingsExecutiondata';return this.apiClient.callApi("/api/v2/flows/instances/settings/executiondata","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectDependencytrackingBuild(){return this.apiClient.callApi("/api/v2/architect/dependencytracking/build","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectEmergencygroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectEmergencygroups';return this.apiClient.callApi("/api/v2/architect/emergencygroups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectGrammarLanguageFilesDtmf(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling postArchitectGrammarLanguageFilesDtmf';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postArchitectGrammarLanguageFilesDtmf';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postArchitectGrammarLanguageFilesDtmf';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/dtmf","POST",{grammarId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectGrammarLanguageFilesVoice(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling postArchitectGrammarLanguageFilesVoice';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postArchitectGrammarLanguageFilesVoice';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postArchitectGrammarLanguageFilesVoice';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/voice","POST",{grammarId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectGrammarLanguages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "grammarId" when calling postArchitectGrammarLanguages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postArchitectGrammarLanguages';return this.apiClient.callApi("/api/v2/architect/grammars/{grammarId}/languages","POST",{grammarId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectGrammars(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectGrammars';return this.apiClient.callApi("/api/v2/architect/grammars","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectIvrs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectIvrs';return this.apiClient.callApi("/api/v2/architect/ivrs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectPromptHistory(e){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling postArchitectPromptHistory';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/history","POST",{promptId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectPromptResources(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling postArchitectPromptResources';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postArchitectPromptResources';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources","POST",{promptId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectPrompts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectPrompts';return this.apiClient.callApi("/api/v2/architect/prompts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectSchedulegroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectSchedulegroups';return this.apiClient.callApi("/api/v2/architect/schedulegroups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectSchedules(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postArchitectSchedules';return this.apiClient.callApi("/api/v2/architect/schedules","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectSystempromptHistory(e){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling postArchitectSystempromptHistory';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/history","POST",{promptId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postArchitectSystempromptResources(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling postArchitectSystempromptResources';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postArchitectSystempromptResources';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources","POST",{promptId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowHistory(e){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling postFlowHistory';return this.apiClient.callApi("/api/v2/flows/{flowId}/history","POST",{flowId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowInstancesSettingsLoglevels(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling postFlowInstancesSettingsLoglevels';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postFlowInstancesSettingsLoglevels';return this.apiClient.callApi("/api/v2/flows/{flowId}/instances/settings/loglevels","POST",{flowId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowVersions(e,i){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling postFlowVersions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postFlowVersions';return this.apiClient.callApi("/api/v2/flows/{flowId}/versions","POST",{flowId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlows(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postFlows';return this.apiClient.callApi("/api/v2/flows","POST",{},{language:i.language},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsCheckin(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsCheckin';return this.apiClient.callApi("/api/v2/flows/actions/checkin","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsCheckout(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsCheckout';return this.apiClient.callApi("/api/v2/flows/actions/checkout","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsDeactivate(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsDeactivate';return this.apiClient.callApi("/api/v2/flows/actions/deactivate","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsPublish(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsPublish';return this.apiClient.callApi("/api/v2/flows/actions/publish","POST",{},{flow:e,version:i.version},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsRevert(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsRevert';return this.apiClient.callApi("/api/v2/flows/actions/revert","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsActionsUnlock(e){if(void 0===e||null===e)throw'Missing the required parameter "flow" when calling postFlowsActionsUnlock';return this.apiClient.callApi("/api/v2/flows/actions/unlock","POST",{},{flow:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsDatatableExportJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling postFlowsDatatableExportJobs';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/export/jobs","POST",{datatableId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsDatatableImportJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling postFlowsDatatableImportJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postFlowsDatatableImportJobs';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/import/jobs","POST",{datatableId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsDatatableRows(e,i){if(void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling postFlowsDatatableRows';if(void 0===i||null===i)throw'Missing the required parameter "dataTableRow" when calling postFlowsDatatableRows';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows","POST",{datatableId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsDatatables(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postFlowsDatatables';return this.apiClient.callApi("/api/v2/flows/datatables","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsExecutions(e){if(void 0===e||null===e)throw'Missing the required parameter "flowLaunchRequest" when calling postFlowsExecutions';return this.apiClient.callApi("/api/v2/flows/executions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsInstancesJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postFlowsInstancesJobs';return this.apiClient.callApi("/api/v2/flows/instances/jobs","POST",{},{expand:i.expand},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsInstancesQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postFlowsInstancesQuery';return this.apiClient.callApi("/api/v2/flows/instances/query","POST",{},{indexOnly:i.indexOnly,pageSize:i.pageSize},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsJobs(){return this.apiClient.callApi("/api/v2/flows/jobs","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsMilestones(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/milestones","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postFlowsOutcomes(e){return e=e||{},this.apiClient.callApi("/api/v2/flows/outcomes","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectEmergencygroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "emergencyGroupId" when calling putArchitectEmergencygroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectEmergencygroup';return this.apiClient.callApi("/api/v2/architect/emergencygroups/{emergencyGroupId}","PUT",{emergencyGroupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectIvr(e,i){if(void 0===e||null===e)throw'Missing the required parameter "ivrId" when calling putArchitectIvr';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectIvr';return this.apiClient.callApi("/api/v2/architect/ivrs/{ivrId}","PUT",{ivrId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectPrompt(e,i){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling putArchitectPrompt';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectPrompt';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}","PUT",{promptId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectPromptResource(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling putArchitectPromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling putArchitectPromptResource';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putArchitectPromptResource';return this.apiClient.callApi("/api/v2/architect/prompts/{promptId}/resources/{languageCode}","PUT",{promptId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectSchedule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "scheduleId" when calling putArchitectSchedule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectSchedule';return this.apiClient.callApi("/api/v2/architect/schedules/{scheduleId}","PUT",{scheduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectSchedulegroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "scheduleGroupId" when calling putArchitectSchedulegroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putArchitectSchedulegroup';return this.apiClient.callApi("/api/v2/architect/schedulegroups/{scheduleGroupId}","PUT",{scheduleGroupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putArchitectSystempromptResource(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "promptId" when calling putArchitectSystempromptResource';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling putArchitectSystempromptResource';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putArchitectSystempromptResource';return this.apiClient.callApi("/api/v2/architect/systemprompts/{promptId}/resources/{languageCode}","PUT",{promptId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putFlow(e,i){if(void 0===e||null===e)throw'Missing the required parameter "flowId" when calling putFlow';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putFlow';return this.apiClient.callApi("/api/v2/flows/{flowId}","PUT",{flowId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowInstancesSettingsLoglevels(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "flowId" when calling putFlowInstancesSettingsLoglevels';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putFlowInstancesSettingsLoglevels';return this.apiClient.callApi("/api/v2/flows/{flowId}/instances/settings/loglevels","PUT",{flowId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsDatatable(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling putFlowsDatatable';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putFlowsDatatable';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}","PUT",{datatableId:e},{expand:t.expand},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsDatatableRow(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "datatableId" when calling putFlowsDatatableRow';if(void 0===i||null===i)throw'Missing the required parameter "rowId" when calling putFlowsDatatableRow';return this.apiClient.callApi("/api/v2/flows/datatables/{datatableId}/rows/{rowId}","PUT",{datatableId:e,rowId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsInstancesSettingsLoglevelsDefault(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling putFlowsInstancesSettingsLoglevelsDefault';return this.apiClient.callApi("/api/v2/flows/instances/settings/loglevels/default","PUT",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsMilestone(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "milestoneId" when calling putFlowsMilestone';return this.apiClient.callApi("/api/v2/flows/milestones/{milestoneId}","PUT",{milestoneId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putFlowsOutcome(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "flowOutcomeId" when calling putFlowsOutcome';return this.apiClient.callApi("/api/v2/flows/outcomes/{flowOutcomeId}","PUT",{flowOutcomeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class C{constructor(e){this.apiClient=e||d.instance}getAuditsQueryRealtimeServicemapping(){return this.apiClient.callApi("/api/v2/audits/query/realtime/servicemapping","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuditsQueryServicemapping(){return this.apiClient.callApi("/api/v2/audits/query/servicemapping","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuditsQueryTransactionId(e){if(void 0===e||null===e)throw'Missing the required parameter "transactionId" when calling getAuditsQueryTransactionId';return this.apiClient.callApi("/api/v2/audits/query/{transactionId}","GET",{transactionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuditsQueryTransactionIdResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "transactionId" when calling getAuditsQueryTransactionIdResults';return this.apiClient.callApi("/api/v2/audits/query/{transactionId}/results","GET",{transactionId:e},{cursor:i.cursor,pageSize:i.pageSize,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),allowRedirect:i.allowRedirect},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAuditsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuditsQuery';return this.apiClient.callApi("/api/v2/audits/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuditsQueryRealtime(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuditsQueryRealtime';return this.apiClient.callApi("/api/v2/audits/query/realtime","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuditsQueryRealtimeRelated(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuditsQueryRealtimeRelated';return this.apiClient.callApi("/api/v2/audits/query/realtime/related","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class I{constructor(e){this.apiClient=e||d.instance}deleteAuthorizationDivision(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling deleteAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","DELETE",{divisionId:e},{force:i.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAuthorizationRole(e){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling deleteAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","DELETE",{roleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAuthorizationSubjectDivisionRole(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling deleteAuthorizationSubjectDivisionRole';if(void 0===i||null===i)throw'Missing the required parameter "divisionId" when calling deleteAuthorizationSubjectDivisionRole';if(void 0===t||null===t)throw'Missing the required parameter "roleId" when calling deleteAuthorizationSubjectDivisionRole';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}","DELETE",{subjectId:e,divisionId:i,roleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivision(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling getAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","GET",{divisionId:e},{objectCount:i.objectCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionGrants(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling getAuthorizationDivisionGrants';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/grants","GET",{divisionId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisions(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/divisions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,objectCount:e.objectCount,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionsHome(){return this.apiClient.callApi("/api/v2/authorization/divisions/home","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionsLimit(){return this.apiClient.callApi("/api/v2/authorization/divisions/limit","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedMe(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedMe';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/me","GET",{},{name:i.name,permission:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedPagedMe(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedPagedMe';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/paged/me","GET",{},{permission:e,pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedPagedSubjectId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getAuthorizationDivisionspermittedPagedSubjectId';if(void 0===i||null===i)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedPagedSubjectId';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/paged/{subjectId}","GET",{subjectId:e},{permission:i,pageNumber:t.pageNumber,pageSize:t.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationPermissions(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/permissions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,queryType:e.queryType,query:e.query},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationProducts(){return this.apiClient.callApi("/api/v2/authorization/products","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRole(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "roleId" when calling getAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","GET",{roleId:e},{userCount:i.userCount,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRoleComparedefaultRightRoleId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "leftRoleId" when calling getAuthorizationRoleComparedefaultRightRoleId';if(void 0===i||null===i)throw'Missing the required parameter "rightRoleId" when calling getAuthorizationRoleComparedefaultRightRoleId';return this.apiClient.callApi("/api/v2/authorization/roles/{leftRoleId}/comparedefault/{rightRoleId}","GET",{leftRoleId:e,rightRoleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRoleSubjectgrants(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "roleId" when calling getAuthorizationRoleSubjectgrants';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}/subjectgrants","GET",{roleId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),nextPage:i.nextPage,previousPage:i.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRoleUsers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "roleId" when calling getAuthorizationRoleUsers';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}/users","GET",{roleId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRoles(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/roles","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,name:e.name,permission:this.apiClient.buildCollectionParam(e.permission,"multi"),defaultRoleId:this.apiClient.buildCollectionParam(e.defaultRoleId,"multi"),userCount:e.userCount,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationRolesSettings(){return this.apiClient.callApi("/api/v2/authorization/roles/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSettings(){return this.apiClient.callApi("/api/v2/authorization/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubject(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getAuthorizationSubject';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}","GET",{subjectId:e},{includeDuplicates:i.includeDuplicates},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubjectsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/subjects/me","GET",{},{includeDuplicates:e.includeDuplicates},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubjectsRolecounts(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/subjects/rolecounts","GET",{},{id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoles(e){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getUserRoles';return this.apiClient.callApi("/api/v2/users/{subjectId}/roles","GET",{subjectId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchAuthorizationRole(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling patchAuthorizationRole';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","PATCH",{roleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchAuthorizationSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchAuthorizationSettings';return this.apiClient.callApi("/api/v2/authorization/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisionObject(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling postAuthorizationDivisionObject';if(void 0===i||null===i)throw'Missing the required parameter "objectType" when calling postAuthorizationDivisionObject';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postAuthorizationDivisionObject';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/objects/{objectType}","POST",{divisionId:e,objectType:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisionRestore(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling postAuthorizationDivisionRestore';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/restore","POST",{divisionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuthorizationDivisions';return this.apiClient.callApi("/api/v2/authorization/divisions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationRole(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "roleId" when calling postAuthorizationRole';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","POST",{roleId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationRoleComparedefaultRightRoleId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "leftRoleId" when calling postAuthorizationRoleComparedefaultRightRoleId';if(void 0===i||null===i)throw'Missing the required parameter "rightRoleId" when calling postAuthorizationRoleComparedefaultRightRoleId';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postAuthorizationRoleComparedefaultRightRoleId';return this.apiClient.callApi("/api/v2/authorization/roles/{leftRoleId}/comparedefault/{rightRoleId}","POST",{leftRoleId:e,rightRoleId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationRoles(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuthorizationRoles';return this.apiClient.callApi("/api/v2/authorization/roles","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationRolesDefault(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/roles/default","POST",{},{force:e.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkadd(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkadd';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkadd';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkadd","POST",{subjectId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkremove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkremove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkremove';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkremove","POST",{subjectId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkreplace(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkreplace';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkreplace';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkreplace","POST",{subjectId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectDivisionRole(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectDivisionRole';if(void 0===i||null===i)throw'Missing the required parameter "divisionId" when calling postAuthorizationSubjectDivisionRole';if(void 0===t||null===t)throw'Missing the required parameter "roleId" when calling postAuthorizationSubjectDivisionRole';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}","POST",{subjectId:e,divisionId:i,roleId:t},{subjectType:n.subjectType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationDivision(e,i){if(void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling putAuthorizationDivision';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","PUT",{divisionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRole(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling putAuthorizationRole';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationRole';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}","PUT",{roleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRoleUsersAdd(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling putAuthorizationRoleUsersAdd';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationRoleUsersAdd';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}/users/add","PUT",{roleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRoleUsersRemove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roleId" when calling putAuthorizationRoleUsersRemove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationRoleUsersRemove';return this.apiClient.callApi("/api/v2/authorization/roles/{roleId}/users/remove","PUT",{roleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRolesDefault(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putAuthorizationRolesDefault';return this.apiClient.callApi("/api/v2/authorization/roles/default","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationRolesSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putAuthorizationRolesSettings';return this.apiClient.callApi("/api/v2/authorization/roles/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling putUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoles';return this.apiClient.callApi("/api/v2/users/{subjectId}/roles","PUT",{subjectId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class f{constructor(e){this.apiClient=e||d.instance}getBillingReportsBillableusage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "startDate" when calling getBillingReportsBillableusage';if(void 0===i||null===i)throw'Missing the required parameter "endDate" when calling getBillingReportsBillableusage';return this.apiClient.callApi("/api/v2/billing/reports/billableusage","GET",{},{startDate:e,endDate:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getBillingTrusteebillingoverviewTrustorOrgId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getBillingTrusteebillingoverviewTrustorOrgId';return this.apiClient.callApi("/api/v2/billing/trusteebillingoverview/{trustorOrgId}","GET",{trustorOrgId:e},{billingPeriodIndex:i.billingPeriodIndex},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class A{constructor(e){this.apiClient=e||d.instance}getCarrierservicesIntegrationsEmergencylocationsMe(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneNumber" when calling getCarrierservicesIntegrationsEmergencylocationsMe';return this.apiClient.callApi("/api/v2/carrierservices/integrations/emergencylocations/me","GET",{},{phoneNumber:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postCarrierservicesIntegrationsEmergencylocationsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/carrierservices/integrations/emergencylocations/me","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class b{constructor(e){this.apiClient=e||d.instance}deleteChatsRoomMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling deleteChatsRoomMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling deleteChatsRoomMessage';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/{messageId}","DELETE",{roomJid:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteChatsRoomMessagesPin(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling deleteChatsRoomMessagesPin';if(void 0===i||null===i)throw'Missing the required parameter "pinnedMessageId" when calling deleteChatsRoomMessagesPin';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/pins/{pinnedMessageId}","DELETE",{roomJid:e,pinnedMessageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteChatsRoomParticipant(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling deleteChatsRoomParticipant';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling deleteChatsRoomParticipant';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/participants/{userId}","DELETE",{roomJid:e,userId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteChatsUserMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteChatsUserMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling deleteChatsUserMessage';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/{messageId}","DELETE",{userId:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteChatsUserMessagesPin(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteChatsUserMessagesPin';if(void 0===i||null===i)throw'Missing the required parameter "pinnedMessageId" when calling deleteChatsUserMessagesPin';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/pins/{pinnedMessageId}","DELETE",{userId:e,pinnedMessageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsMessage(e){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling getChatsMessage';return this.apiClient.callApi("/api/v2/chats/messages/{messageId}","GET",{messageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoom(e){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoom';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}","GET",{roomJid:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoomMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoomMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageIds" when calling getChatsRoomMessage';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/{messageIds}","GET",{roomJid:e,messageIds:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoomMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoomMessages';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages","GET",{roomJid:e},{limit:i.limit,before:i.before,after:i.after},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoomParticipant(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoomParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantJid" when calling getChatsRoomParticipant';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/participants/{participantJid}","GET",{roomJid:e,participantJid:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsRoomParticipants(e){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling getChatsRoomParticipants';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/participants","GET",{roomJid:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsSettings(){return this.apiClient.callApi("/api/v2/chats/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsThreadMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "threadId" when calling getChatsThreadMessages';return this.apiClient.callApi("/api/v2/chats/threads/{threadId}/messages","GET",{threadId:e},{limit:i.limit,before:i.before,after:i.after},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getChatsUser';return this.apiClient.callApi("/api/v2/chats/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUserMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getChatsUserMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageIds" when calling getChatsUserMessage';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/{messageIds}","GET",{userId:e,messageIds:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUserMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getChatsUserMessages';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages","GET",{userId:e},{limit:i.limit,before:i.before,after:i.after},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUserSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getChatsUserSettings';return this.apiClient.callApi("/api/v2/chats/users/{userId}/settings","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getChatsUsersMeSettings(){return this.apiClient.callApi("/api/v2/chats/users/me/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsRoom(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling patchChatsRoom';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchChatsRoom';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}","PATCH",{roomJid:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsRoomMessage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling patchChatsRoomMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling patchChatsRoomMessage';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchChatsRoomMessage';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/{messageId}","PATCH",{roomJid:e,messageId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchChatsSettings';return this.apiClient.callApi("/api/v2/chats/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsUserMessage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchChatsUserMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling patchChatsUserMessage';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchChatsUserMessage';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/{messageId}","PATCH",{userId:e,messageId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsUserSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchChatsUserSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchChatsUserSettings';return this.apiClient.callApi("/api/v2/chats/users/{userId}/settings","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchChatsUsersMeSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchChatsUsersMeSettings';return this.apiClient.callApi("/api/v2/chats/users/me/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsRoomMessages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling postChatsRoomMessages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postChatsRoomMessages';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages","POST",{roomJid:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsRoomMessagesPins(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling postChatsRoomMessagesPins';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postChatsRoomMessagesPins';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/messages/pins","POST",{roomJid:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsRoomParticipant(e,i){if(void 0===e||null===e)throw'Missing the required parameter "roomJid" when calling postChatsRoomParticipant';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling postChatsRoomParticipant';return this.apiClient.callApi("/api/v2/chats/rooms/{roomJid}/participants/{userId}","POST",{roomJid:e,userId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsRooms(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postChatsRooms';return this.apiClient.callApi("/api/v2/chats/rooms","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsUserMessages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postChatsUserMessages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postChatsUserMessages';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postChatsUserMessagesPins(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postChatsUserMessagesPins';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postChatsUserMessagesPins';return this.apiClient.callApi("/api/v2/chats/users/{userId}/messages/pins","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putChatsMessageReactions(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling putChatsMessageReactions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putChatsMessageReactions';return this.apiClient.callApi("/api/v2/chats/messages/{messageId}/reactions","PUT",{messageId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putChatsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putChatsSettings';return this.apiClient.callApi("/api/v2/chats/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class j{constructor(e){this.apiClient=e||d.instance}deleteCoachingAppointment(e){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling deleteCoachingAppointment';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}","DELETE",{appointmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteCoachingAppointmentAnnotation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling deleteCoachingAppointmentAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "annotationId" when calling deleteCoachingAppointmentAnnotation';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}","DELETE",{appointmentId:e,annotationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointment(e){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling getCoachingAppointment';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}","GET",{appointmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointmentAnnotation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling getCoachingAppointmentAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "annotationId" when calling getCoachingAppointmentAnnotation';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}","GET",{appointmentId:e,annotationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointmentAnnotations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling getCoachingAppointmentAnnotations';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations","GET",{appointmentId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointmentStatuses(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling getCoachingAppointmentStatuses';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/statuses","GET",{appointmentId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userIds" when calling getCoachingAppointments';return this.apiClient.callApi("/api/v2/coaching/appointments","GET",{},{userIds:this.apiClient.buildCollectionParam(e,"multi"),interval:i.interval,pageNumber:i.pageNumber,pageSize:i.pageSize,statuses:this.apiClient.buildCollectionParam(i.statuses,"multi"),facilitatorIds:this.apiClient.buildCollectionParam(i.facilitatorIds,"multi"),sortOrder:i.sortOrder,relationships:this.apiClient.buildCollectionParam(i.relationships,"multi"),completionInterval:i.completionInterval,overdue:i.overdue,intervalCondition:i.intervalCondition},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingAppointmentsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/coaching/appointments/me","GET",{},{interval:e.interval,pageNumber:e.pageNumber,pageSize:e.pageSize,statuses:this.apiClient.buildCollectionParam(e.statuses,"multi"),facilitatorIds:this.apiClient.buildCollectionParam(e.facilitatorIds,"multi"),sortOrder:e.sortOrder,relationships:this.apiClient.buildCollectionParam(e.relationships,"multi"),completionInterval:e.completionInterval,overdue:e.overdue,intervalCondition:e.intervalCondition},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingNotification(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "notificationId" when calling getCoachingNotification';return this.apiClient.callApi("/api/v2/coaching/notifications/{notificationId}","GET",{notificationId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getCoachingNotifications(e){return e=e||{},this.apiClient.callApi("/api/v2/coaching/notifications","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchCoachingAppointment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling patchCoachingAppointment';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchCoachingAppointment';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}","PATCH",{appointmentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchCoachingAppointmentAnnotation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling patchCoachingAppointmentAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "annotationId" when calling patchCoachingAppointmentAnnotation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchCoachingAppointmentAnnotation';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}","PATCH",{appointmentId:e,annotationId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchCoachingAppointmentStatus(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling patchCoachingAppointmentStatus';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchCoachingAppointmentStatus';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/status","PATCH",{appointmentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchCoachingNotification(e,i){if(void 0===e||null===e)throw'Missing the required parameter "notificationId" when calling patchCoachingNotification';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchCoachingNotification';return this.apiClient.callApi("/api/v2/coaching/notifications/{notificationId}","PATCH",{notificationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingAppointmentAnnotations(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling postCoachingAppointmentAnnotations';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postCoachingAppointmentAnnotations';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/annotations","POST",{appointmentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingAppointmentConversations(e,i){if(void 0===e||null===e)throw'Missing the required parameter "appointmentId" when calling postCoachingAppointmentConversations';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postCoachingAppointmentConversations';return this.apiClient.callApi("/api/v2/coaching/appointments/{appointmentId}/conversations","POST",{appointmentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingAppointments(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postCoachingAppointments';return this.apiClient.callApi("/api/v2/coaching/appointments","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingAppointmentsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postCoachingAppointmentsAggregatesQuery';return this.apiClient.callApi("/api/v2/coaching/appointments/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postCoachingScheduleslotsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postCoachingScheduleslotsQuery';return this.apiClient.callApi("/api/v2/coaching/scheduleslots/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class P{constructor(e){this.apiClient=e||d.instance}deleteContentmanagementDocument(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling deleteContentmanagementDocument';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}","DELETE",{documentId:e},{override:i.override},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementShare(e){if(void 0===e||null===e)throw'Missing the required parameter "shareId" when calling deleteContentmanagementShare';return this.apiClient.callApi("/api/v2/contentmanagement/shares/{shareId}","DELETE",{shareId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementStatusStatusId(e){if(void 0===e||null===e)throw'Missing the required parameter "statusId" when calling deleteContentmanagementStatusStatusId';return this.apiClient.callApi("/api/v2/contentmanagement/status/{statusId}","DELETE",{statusId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementWorkspace(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling deleteContentmanagementWorkspace';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}","DELETE",{workspaceId:e},{moveChildrenToWorkspaceId:i.moveChildrenToWorkspaceId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementWorkspaceMember(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling deleteContentmanagementWorkspaceMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling deleteContentmanagementWorkspaceMember';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}","DELETE",{workspaceId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteContentmanagementWorkspaceTagvalue(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling deleteContentmanagementWorkspaceTagvalue';if(void 0===i||null===i)throw'Missing the required parameter "tagId" when calling deleteContentmanagementWorkspaceTagvalue';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}","DELETE",{workspaceId:e,tagId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementDocument(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getContentmanagementDocument';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}","GET",{documentId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementDocumentContent(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getContentmanagementDocumentContent';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}/content","GET",{documentId:e},{disposition:i.disposition,contentType:i.contentType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementDocuments';return this.apiClient.callApi("/api/v2/contentmanagement/documents","GET",{},{workspaceId:e,name:i.name,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queryPhrase" when calling getContentmanagementQuery';return this.apiClient.callApi("/api/v2/contentmanagement/query","GET",{},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder,queryPhrase:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementSecurityprofile(e){if(void 0===e||null===e)throw'Missing the required parameter "securityProfileId" when calling getContentmanagementSecurityprofile';return this.apiClient.callApi("/api/v2/contentmanagement/securityprofiles/{securityProfileId}","GET",{securityProfileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementSecurityprofiles(){return this.apiClient.callApi("/api/v2/contentmanagement/securityprofiles","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementShare(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "shareId" when calling getContentmanagementShare';return this.apiClient.callApi("/api/v2/contentmanagement/shares/{shareId}","GET",{shareId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementSharedSharedId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sharedId" when calling getContentmanagementSharedSharedId';return this.apiClient.callApi("/api/v2/contentmanagement/shared/{sharedId}","GET",{sharedId:e},{disposition:i.disposition,contentType:i.contentType,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementShares(e){return e=e||{},this.apiClient.callApi("/api/v2/contentmanagement/shares","GET",{},{entityId:e.entityId,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementStatus(e){return e=e||{},this.apiClient.callApi("/api/v2/contentmanagement/status","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementStatusStatusId(e){if(void 0===e||null===e)throw'Missing the required parameter "statusId" when calling getContentmanagementStatusStatusId';return this.apiClient.callApi("/api/v2/contentmanagement/status/{statusId}","GET",{statusId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementUsage(){return this.apiClient.callApi("/api/v2/contentmanagement/usage","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspace(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspace';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}","GET",{workspaceId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceDocuments';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/documents","GET",{workspaceId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceMember(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling getContentmanagementWorkspaceMember';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}","GET",{workspaceId:e,memberId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceMembers';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/members","GET",{workspaceId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceTagvalue(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceTagvalue';if(void 0===i||null===i)throw'Missing the required parameter "tagId" when calling getContentmanagementWorkspaceTagvalue';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}","GET",{workspaceId:e,tagId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaceTagvalues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling getContentmanagementWorkspaceTagvalues';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues","GET",{workspaceId:e},{value:i.value,pageSize:i.pageSize,pageNumber:i.pageNumber,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getContentmanagementWorkspaces(e){return e=e||{},this.apiClient.callApi("/api/v2/contentmanagement/workspaces","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,access:this.apiClient.buildCollectionParam(e.access,"multi"),expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementDocument(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling postContentmanagementDocument';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postContentmanagementDocument';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}","POST",{documentId:e},{expand:t.expand,override:t.override},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementDocumentContent(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "documentId" when calling postContentmanagementDocumentContent';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postContentmanagementDocumentContent';return this.apiClient.callApi("/api/v2/contentmanagement/documents/{documentId}/content","POST",{documentId:e},{override:t.override},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postContentmanagementDocuments';return this.apiClient.callApi("/api/v2/contentmanagement/documents","POST",{},{copySource:i.copySource,moveSource:i.moveSource,override:i.override},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postContentmanagementQuery';return this.apiClient.callApi("/api/v2/contentmanagement/query","POST",{},{expand:i.expand},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementShares(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postContentmanagementShares';return this.apiClient.callApi("/api/v2/contentmanagement/shares","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementWorkspaceTagvalues(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling postContentmanagementWorkspaceTagvalues';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postContentmanagementWorkspaceTagvalues';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues","POST",{workspaceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementWorkspaceTagvaluesQuery(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling postContentmanagementWorkspaceTagvaluesQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postContentmanagementWorkspaceTagvaluesQuery';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/query","POST",{workspaceId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postContentmanagementWorkspaces(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postContentmanagementWorkspaces';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putContentmanagementWorkspace(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling putContentmanagementWorkspace';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putContentmanagementWorkspace';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}","PUT",{workspaceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putContentmanagementWorkspaceMember(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling putContentmanagementWorkspaceMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling putContentmanagementWorkspaceMember';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putContentmanagementWorkspaceMember';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}","PUT",{workspaceId:e,memberId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putContentmanagementWorkspaceTagvalue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "workspaceId" when calling putContentmanagementWorkspaceTagvalue';if(void 0===i||null===i)throw'Missing the required parameter "tagId" when calling putContentmanagementWorkspaceTagvalue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putContentmanagementWorkspaceTagvalue';return this.apiClient.callApi("/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}","PUT",{workspaceId:e,tagId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class y{constructor(e){this.apiClient=e||d.instance}deleteAnalyticsConversationsDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteAnalyticsConversationsDetailsJob';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationParticipantCode(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationParticipantCode';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling deleteConversationParticipantCode';if(void 0===t||null===t)throw'Missing the required parameter "addCommunicationCode" when calling deleteConversationParticipantCode';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/codes/{addCommunicationCode}","DELETE",{conversationId:e,participantId:i,addCommunicationCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationParticipantFlaggedreason(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationParticipantFlaggedreason';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling deleteConversationParticipantFlaggedreason';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/flaggedreason","DELETE",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsCallParticipantConsult(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationsCallParticipantConsult';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling deleteConversationsCallParticipantConsult';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult","DELETE",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsEmailMessagesDraftAttachment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationsEmailMessagesDraftAttachment';if(void 0===i||null===i)throw'Missing the required parameter "attachmentId" when calling deleteConversationsEmailMessagesDraftAttachment';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft/attachments/{attachmentId}","DELETE",{conversationId:e,attachmentId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagesCachedmediaCachedMediaItemId(e){if(void 0===e||null===e)throw'Missing the required parameter "cachedMediaItemId" when calling deleteConversationsMessagesCachedmediaCachedMediaItemId';return this.apiClient.callApi("/api/v2/conversations/messages/cachedmedia/{cachedMediaItemId}","DELETE",{cachedMediaItemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingIntegrationsFacebookIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteConversationsMessagingIntegrationsFacebookIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingIntegrationsInstagramIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteConversationsMessagingIntegrationsInstagramIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingIntegrationsOpenIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteConversationsMessagingIntegrationsOpenIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingIntegrationsWhatsappIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteConversationsMessagingIntegrationsWhatsappIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling deleteConversationsMessagingSetting';return this.apiClient.callApi("/api/v2/conversations/messaging/settings/{messageSettingId}","DELETE",{messageSettingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingSettingsDefault(){return this.apiClient.callApi("/api/v2/conversations/messaging/settings/default","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteConversationsMessagingSupportedcontentSupportedContentId(e){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling deleteConversationsMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/{supportedContentId}","DELETE",{supportedContentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationDetails(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getAnalyticsConversationDetails';return this.apiClient.callApi("/api/v2/analytics/conversations/{conversationId}/details","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetails(e){return e=e||{},this.apiClient.callApi("/api/v2/analytics/conversations/details","GET",{},{id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsDetailsJob';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsConversationsDetailsJobResults';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsConversationsDetailsJobsAvailability(){return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs/availability","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversation(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversation';return this.apiClient.callApi("/api/v2/conversations/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationParticipantSecureivrsession(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationParticipantSecureivrsession';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationParticipantSecureivrsession';if(void 0===t||null===t)throw'Missing the required parameter "secureSessionId" when calling getConversationParticipantSecureivrsession';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions/{secureSessionId}","GET",{conversationId:e,participantId:i,secureSessionId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationParticipantSecureivrsessions(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationParticipantSecureivrsessions';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationParticipantSecureivrsessions';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationSecureattributes(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationSecureattributes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/secureattributes","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationSuggestion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationSuggestion';if(void 0===i||null===i)throw'Missing the required parameter "suggestionId" when calling getConversationSuggestion';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/suggestions/{suggestionId}","GET",{conversationId:e,suggestionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationSuggestions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationSuggestions';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/suggestions","GET",{conversationId:e},{before:i.before,after:i.after,pageSize:i.pageSize,type:i.type,state:i.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationSummaries(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationSummaries';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/summaries","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversations(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations","GET",{},{communicationType:e.communicationType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCall(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCall';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsCallParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallback(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallback';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallbackParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallbackParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallbackParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsCallbackParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallbackParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallbackParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallbackParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallbackParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCallbackParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCallbackParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallbacks(){return this.apiClient.callApi("/api/v2/conversations/callbacks","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCalls(){return this.apiClient.callApi("/api/v2/conversations/calls","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallsHistory(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/calls/history","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,interval:e.interval,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCallsMaximumconferenceparties(){return this.apiClient.callApi("/api/v2/conversations/calls/maximumconferenceparties","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChat(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChat';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling getConversationsChatMessage';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/messages/{messageId}","GET",{conversationId:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatMessages';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/messages","GET",{conversationId:e},{after:i.after,before:i.before,sortOrder:i.sortOrder,maxResults:i.maxResults},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsChatParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsChatParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsChatParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChatParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsChatParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsChatParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsChats(){return this.apiClient.callApi("/api/v2/conversations/chats","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesession(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCobrowsesession';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesessionParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCobrowsesessionParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCobrowsesessionParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsCobrowsesessionParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesessionParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCobrowsesessionParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCobrowsesessionParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesessionParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsCobrowsesessionParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsCobrowsesessionParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsCobrowsesessions(){return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmail(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmail';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling getConversationsEmailMessage';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/{messageId}","GET",{conversationId:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailMessages(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailMessages';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailMessagesDraft(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailMessagesDraft';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsEmailParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsEmailParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsEmailParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsEmailParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmailSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsEmailSettings';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/settings","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsEmails(){return this.apiClient.callApi("/api/v2/conversations/emails","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsKeyconfiguration(e){if(void 0===e||null===e)throw'Missing the required parameter "keyconfigurationsId" when calling getConversationsKeyconfiguration';return this.apiClient.callApi("/api/v2/conversations/keyconfigurations/{keyconfigurationsId}","GET",{keyconfigurationsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsKeyconfigurations(){return this.apiClient.callApi("/api/v2/conversations/keyconfigurations","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessage(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessage';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageCommunicationMessagesMediaMediaId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageCommunicationMessagesMediaMediaId';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling getConversationsMessageCommunicationMessagesMediaMediaId';if(void 0===t||null===t)throw'Missing the required parameter "mediaId" when calling getConversationsMessageCommunicationMessagesMediaMediaId';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media/{mediaId}","GET",{conversationId:e,communicationId:i,mediaId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageDetails(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "messageId" when calling getConversationsMessageDetails';return this.apiClient.callApi("/api/v2/conversations/messages/{messageId}/details","GET",{messageId:e},{useNormalizedMessage:i.useNormalizedMessage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageMessage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling getConversationsMessageMessage';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/messages/{messageId}","GET",{conversationId:e,messageId:i},{useNormalizedMessage:t.useNormalizedMessage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsMessageParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsMessageParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageParticipantWrapup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageParticipantWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsMessageParticipantWrapup';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapup","GET",{conversationId:e,participantId:i},{provisional:t.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessageParticipantWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsMessageParticipantWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsMessageParticipantWrapupcodes';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapupcodes","GET",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessages(){return this.apiClient.callApi("/api/v2/conversations/messages","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagesCachedmedia(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messages/cachedmedia","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,url:e.url},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagesCachedmediaCachedMediaItemId(e){if(void 0===e||null===e)throw'Missing the required parameter "cachedMediaItemId" when calling getConversationsMessagesCachedmediaCachedMediaItemId';return this.apiClient.callApi("/api/v2/conversations/messages/cachedmedia/{cachedMediaItemId}","GET",{cachedMediaItemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingFacebookApp(){return this.apiClient.callApi("/api/v2/conversations/messaging/facebook/app","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingFacebookPermissions(){return this.apiClient.callApi("/api/v2/conversations/messaging/facebook/permissions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrations(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsFacebook(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsFacebookIntegrationId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getConversationsMessagingIntegrationsFacebookIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook/{integrationId}","GET",{integrationId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsInstagram(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsInstagramIntegrationId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getConversationsMessagingIntegrationsInstagramIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram/{integrationId}","GET",{integrationId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsOpen(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsOpenIntegrationId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getConversationsMessagingIntegrationsOpenIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open/{integrationId}","GET",{integrationId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsWhatsapp(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,"supportedContent.id":e.supportedContentId,"messagingSetting.id":e.messagingSettingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingIntegrationsWhatsappIntegrationId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getConversationsMessagingIntegrationsWhatsappIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/{integrationId}","GET",{integrationId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling getConversationsMessagingSetting';return this.apiClient.callApi("/api/v2/conversations/messaging/settings/{messageSettingId}","GET",{messageSettingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/settings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSettingsDefault(){return this.apiClient.callApi("/api/v2/conversations/messaging/settings/default","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSupportedcontent(e){return e=e||{},this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSupportedcontentDefault(){return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/default","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingSupportedcontentSupportedContentId(e){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling getConversationsMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/{supportedContentId}","GET",{supportedContentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsMessagingThreadingtimeline(){return this.apiClient.callApi("/api/v2/conversations/messaging/threadingtimeline","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsScreenshareParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsScreenshareParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsScreenshareParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsScreenshareParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/screenshares/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsSettings(){return this.apiClient.callApi("/api/v2/conversations/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsSocialParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsSocialParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsSocialParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsSocialParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/socials/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsVideoDetails(e){if(void 0===e||null===e)throw'Missing the required parameter "conferenceId" when calling getConversationsVideoDetails';return this.apiClient.callApi("/api/v2/conversations/videos/{conferenceId}/details","GET",{conferenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsVideoParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationsVideoParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling getConversationsVideoParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling getConversationsVideoParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/videos/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","GET",{conversationId:e,participantId:i,communicationId:t},{provisional:n.provisional},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationsVideosMeeting(e){if(void 0===e||null===e)throw'Missing the required parameter "meetingId" when calling getConversationsVideosMeeting';return this.apiClient.callApi("/api/v2/conversations/videos/meetings/{meetingId}","GET",{meetingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationParticipant';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationSecureattributes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationSecureattributes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationSecureattributes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/secureattributes","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationUtilizationlabel(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationUtilizationlabel';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationUtilizationlabel';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/utilizationlabel","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsAftercallworkConversationIdParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsAftercallworkConversationIdParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsAftercallworkConversationIdParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsAftercallworkConversationIdParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsAftercallworkConversationIdParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/aftercallwork/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCall(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCall';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsCall';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallParticipant';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsCallParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsCallParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallParticipantConsult(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallParticipantConsult';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallParticipantConsult';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallParticipantConsult';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallback(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallback';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsCallback';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallbackParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallbackParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallbackParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallbackParticipant';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallbackParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallbackParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallbackParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsCallbackParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallbackParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCallbackParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCallbackParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsCallbackParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsCallbackParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCallbacks(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchConversationsCallbacks';return this.apiClient.callApi("/api/v2/conversations/callbacks","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsChat(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsChat';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsChat';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsChatParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsChatParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsChatParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsChatParticipant';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsChatParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsChatParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsChatParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsChatParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsChatParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsChatParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsChatParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsChatParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsChatParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCobrowsesession(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCobrowsesession';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsCobrowsesession';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCobrowsesessionParticipant(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCobrowsesessionParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCobrowsesessionParticipant';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCobrowsesessionParticipantAttributes(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCobrowsesessionParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCobrowsesessionParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsCobrowsesessionParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsCobrowsesessionParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsCobrowsesessionParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsCobrowsesessionParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsCobrowsesessionParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmail(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmail';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsEmail';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailMessagesDraft(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailMessagesDraft';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft","PATCH",{conversationId:e},{autoFill:i.autoFill,discard:i.discard},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailParticipant(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsEmailParticipant';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsEmailParticipant';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailParticipantAttributes(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsEmailParticipantAttributes';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsEmailParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsEmailParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsEmailParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsEmailParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsEmailParticipantParkingstate(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsEmailParticipantParkingstate';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsEmailParticipantParkingstate';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchConversationsEmailParticipantParkingstate';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/parkingstate","PATCH",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsMessage';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessage';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessageParticipant(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsMessageParticipant';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsMessageParticipant';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}","PATCH",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessageParticipantAttributes(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsMessageParticipantAttributes';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsMessageParticipantAttributes';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/attributes","PATCH",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessageParticipantCommunication(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchConversationsMessageParticipantCommunication';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling patchConversationsMessageParticipantCommunication';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling patchConversationsMessageParticipantCommunication';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchConversationsMessageParticipantCommunication';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}","PATCH",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsFacebookIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsFacebookIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsFacebookIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsInstagramIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsInstagramIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsInstagramIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsOpenIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsOpenIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsOpenIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingIntegrationsWhatsappIntegrationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchConversationsMessagingIntegrationsWhatsappIntegrationId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingIntegrationsWhatsappIntegrationId';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/{integrationId}","PATCH",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingSetting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling patchConversationsMessagingSetting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingSetting';return this.apiClient.callApi("/api/v2/conversations/messaging/settings/{messageSettingId}","PATCH",{messageSettingId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsMessagingSupportedcontentSupportedContentId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling patchConversationsMessagingSupportedcontentSupportedContentId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchConversationsMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/{supportedContentId}","PATCH",{supportedContentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchConversationsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchConversationsSettings';return this.apiClient.callApi("/api/v2/conversations/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationDetailsProperties(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postAnalyticsConversationDetailsProperties';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAnalyticsConversationDetailsProperties';return this.apiClient.callApi("/api/v2/analytics/conversations/{conversationId}/details/properties","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsDetailsJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsDetailsJobs';return this.apiClient.callApi("/api/v2/analytics/conversations/details/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsDetailsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsDetailsQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/details/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationAssign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationAssign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationAssign';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/assign","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationBarge(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationBarge';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/barge","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationCobrowse(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationCobrowse';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/cobrowse","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationDisconnect(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationDisconnect';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/disconnect","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantCallbacks(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantCallbacks';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantCallbacks';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/callbacks","POST",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantDigits(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantDigits';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantDigits';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/digits","POST",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantReplaceAgent(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantReplaceAgent';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantReplaceAgent';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationParticipantReplaceAgent';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/replace/agent","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantReplaceExternal(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantReplaceExternal';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantReplaceExternal';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationParticipantReplaceExternal';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/replace/external","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantReplaceQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantReplaceQueue';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantReplaceQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationParticipantReplaceQueue';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/replace/queue","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationParticipantSecureivrsessions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationParticipantSecureivrsessions';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationParticipantSecureivrsessions';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions","POST",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationSuggestionEngagement(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationSuggestionEngagement';if(void 0===i||null===i)throw'Missing the required parameter "suggestionId" when calling postConversationSuggestionEngagement';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationSuggestionEngagement';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/suggestions/{suggestionId}/engagement","POST",{conversationId:e,suggestionId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationSuggestionsFeedback(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationSuggestionsFeedback';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationSuggestionsFeedback';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/suggestions/feedback","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationSummaryFeedback(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationSummaryFeedback';if(void 0===i||null===i)throw'Missing the required parameter "summaryId" when calling postConversationSummaryFeedback';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/summaries/{summaryId}/feedback","POST",{conversationId:e,summaryId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCall(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCall';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsCall';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantBarge(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantBarge';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantBarge';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/barge","POST",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantCoach(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantCoach';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantCoach';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/coach","POST",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsCallParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantConsult(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantConsult';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantConsult';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantConsult';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantConsultAgent(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantConsultAgent';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantConsultAgent';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantConsultAgent';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/agent","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantConsultExternal(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantConsultExternal';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantConsultExternal';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantConsultExternal';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/external","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantConsultQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantConsultQueue';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantConsultQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantConsultQueue';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/queue","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantMonitor(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantMonitor';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantMonitor';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/monitor","POST",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallParticipants(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallParticipants';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsCallParticipants';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbackParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallbackParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallbackParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsCallbackParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbackParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCallbackParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCallbackParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsCallbackParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbacks(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsCallbacks';return this.apiClient.callApi("/api/v2/conversations/callbacks","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbacksBulkDisconnect(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsCallbacksBulkDisconnect';return this.apiClient.callApi("/api/v2/conversations/callbacks/bulk/disconnect","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCallbacksBulkUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsCallbacksBulkUpdate';return this.apiClient.callApi("/api/v2/conversations/callbacks/bulk/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCalls(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsCalls';return this.apiClient.callApi("/api/v2/conversations/calls","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChatCommunicationMessages(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsChatCommunicationMessages';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsChatCommunicationMessages';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsChatCommunicationMessages';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/communications/{communicationId}/messages","POST",{conversationId:e,communicationId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChatCommunicationTyping(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsChatCommunicationTyping';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsChatCommunicationTyping';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/communications/{communicationId}/typing","POST",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChatParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsChatParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsChatParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsChatParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChatParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsChatParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsChatParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsChatParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsChats(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsChats';return this.apiClient.callApi("/api/v2/conversations/chats","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCobrowsesessionParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCobrowsesessionParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCobrowsesessionParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsCobrowsesessionParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsCobrowsesessionParticipantReplace(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsCobrowsesessionParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsCobrowsesessionParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailInboundmessages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailInboundmessages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsEmailInboundmessages';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/inboundmessages","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailMessages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailMessages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsEmailMessages';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailMessagesDraftAttachmentsCopy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailMessagesDraftAttachmentsCopy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsEmailMessagesDraftAttachmentsCopy';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft/attachments/copy","POST",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsEmailParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsEmailParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsEmailParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsEmailParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailReconnect(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsEmailReconnect';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/reconnect","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmails(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsEmails';return this.apiClient.callApi("/api/v2/conversations/emails","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsEmailsAgentless(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsEmailsAgentless';return this.apiClient.callApi("/api/v2/conversations/emails/agentless","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsFaxes(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsFaxes';return this.apiClient.callApi("/api/v2/conversations/faxes","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsKeyconfigurations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsKeyconfigurations';return this.apiClient.callApi("/api/v2/conversations/keyconfigurations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsKeyconfigurationsValidate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsKeyconfigurationsValidate';return this.apiClient.callApi("/api/v2/conversations/keyconfigurations/validate","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageCommunicationMessages(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageCommunicationMessages';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsMessageCommunicationMessages';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsMessageCommunicationMessages';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages","POST",{conversationId:e,communicationId:i},{useNormalizedMessage:n.useNormalizedMessage},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageCommunicationMessagesMedia(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageCommunicationMessagesMedia';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsMessageCommunicationMessagesMedia';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media","POST",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageCommunicationTyping(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageCommunicationTyping';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling postConversationsMessageCommunicationTyping';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsMessageCommunicationTyping';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/typing","POST",{conversationId:e,communicationId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageInboundOpenEvent(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling postConversationsMessageInboundOpenEvent';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsMessageInboundOpenEvent';return this.apiClient.callApi("/api/v2/conversations/messages/{integrationId}/inbound/open/event","POST",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageInboundOpenMessage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling postConversationsMessageInboundOpenMessage';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsMessageInboundOpenMessage';return this.apiClient.callApi("/api/v2/conversations/messages/{integrationId}/inbound/open/message","POST",{integrationId:e},{prefetchConversationId:t.prefetchConversationId},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageInboundOpenReceipt(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling postConversationsMessageInboundOpenReceipt';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postConversationsMessageInboundOpenReceipt';return this.apiClient.callApi("/api/v2/conversations/messages/{integrationId}/inbound/open/receipt","POST",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageMessagesBulk(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageMessagesBulk';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/messages/bulk","POST",{conversationId:e},{useNormalizedMessage:i.useNormalizedMessage},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsMessageParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsMessageParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageParticipantMonitor(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageParticipantMonitor';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsMessageParticipantMonitor';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/monitor","POST",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessageParticipantReplace(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsMessageParticipantReplace';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsMessageParticipantReplace';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationsMessageParticipantReplace';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/participants/{participantId}/replace","POST",{conversationId:e,participantId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessages(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessages';return this.apiClient.callApi("/api/v2/conversations/messages","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagesAgentless(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagesAgentless';return this.apiClient.callApi("/api/v2/conversations/messages/agentless","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagesInboundOpen(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagesInboundOpen';return this.apiClient.callApi("/api/v2/conversations/messages/inbound/open","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsFacebook(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsFacebook';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/facebook","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsInstagram(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsInstagram';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/instagram","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsOpen(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsOpen';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/open","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsWhatsapp(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsWhatsapp';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingIntegrationsWhatsappEmbeddedsignup(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingIntegrationsWhatsappEmbeddedsignup';return this.apiClient.callApi("/api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingSettings';return this.apiClient.callApi("/api/v2/conversations/messaging/settings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsMessagingSupportedcontent(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsMessagingSupportedcontent';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsParticipantsAttributesSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsParticipantsAttributesSearch';return this.apiClient.callApi("/api/v2/conversations/participants/attributes/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsScreenshareParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsScreenshareParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsScreenshareParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsScreenshareParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/screenshares/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsSocialParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsSocialParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsSocialParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsSocialParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/socials/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsVideoParticipantCommunicationWrapup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationsVideoParticipantCommunicationWrapup';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling postConversationsVideoParticipantCommunicationWrapup';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling postConversationsVideoParticipantCommunicationWrapup';return this.apiClient.callApi("/api/v2/conversations/videos/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup","POST",{conversationId:e,participantId:i,communicationId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsVideosMeetings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsVideosMeetings';return this.apiClient.callApi("/api/v2/conversations/videos/meetings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationParticipantFlaggedreason(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationParticipantFlaggedreason';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling putConversationParticipantFlaggedreason';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/participants/{participantId}/flaggedreason","PUT",{conversationId:e,participantId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationSecureattributes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationSecureattributes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationSecureattributes';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/secureattributes","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationTags(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationTags';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationTags';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/tags","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsCallParticipantCommunicationUuidata(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsCallParticipantCommunicationUuidata';if(void 0===i||null===i)throw'Missing the required parameter "participantId" when calling putConversationsCallParticipantCommunicationUuidata';if(void 0===t||null===t)throw'Missing the required parameter "communicationId" when calling putConversationsCallParticipantCommunicationUuidata';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling putConversationsCallParticipantCommunicationUuidata';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/uuidata","PUT",{conversationId:e,participantId:i,communicationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsCallRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsCallRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsCallRecordingstate';return this.apiClient.callApi("/api/v2/conversations/calls/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsCallbackRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsCallbackRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsCallbackRecordingstate';return this.apiClient.callApi("/api/v2/conversations/callbacks/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsChatRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsChatRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsChatRecordingstate';return this.apiClient.callApi("/api/v2/conversations/chats/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsCobrowsesessionRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsCobrowsesessionRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsCobrowsesessionRecordingstate';return this.apiClient.callApi("/api/v2/conversations/cobrowsesessions/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsEmailMessagesDraft(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsEmailMessagesDraft';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsEmailMessagesDraft';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/messages/draft","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsEmailRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsEmailRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsEmailRecordingstate';return this.apiClient.callApi("/api/v2/conversations/emails/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsKeyconfiguration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "keyconfigurationsId" when calling putConversationsKeyconfiguration';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsKeyconfiguration';return this.apiClient.callApi("/api/v2/conversations/keyconfigurations/{keyconfigurationsId}","PUT",{keyconfigurationsId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsMessageRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsMessageRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsMessageRecordingstate';return this.apiClient.callApi("/api/v2/conversations/messages/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsMessagingSettingsDefault(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putConversationsMessagingSettingsDefault';return this.apiClient.callApi("/api/v2/conversations/messaging/settings/default","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsMessagingSupportedcontentDefault(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putConversationsMessagingSupportedcontentDefault';return this.apiClient.callApi("/api/v2/conversations/messaging/supportedcontent/default","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsMessagingThreadingtimeline(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putConversationsMessagingThreadingtimeline';return this.apiClient.callApi("/api/v2/conversations/messaging/threadingtimeline","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsScreenshareRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsScreenshareRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsScreenshareRecordingstate';return this.apiClient.callApi("/api/v2/conversations/screenshares/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsSocialRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsSocialRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsSocialRecordingstate';return this.apiClient.callApi("/api/v2/conversations/socials/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationsVideoRecordingstate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationsVideoRecordingstate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putConversationsVideoRecordingstate';return this.apiClient.callApi("/api/v2/conversations/videos/{conversationId}/recordingstate","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class O{constructor(e){this.apiClient=e||d.instance}getDataextensionsCoretype(e){if(void 0===e||null===e)throw'Missing the required parameter "coretypeName" when calling getDataextensionsCoretype';return this.apiClient.callApi("/api/v2/dataextensions/coretypes/{coretypeName}","GET",{coretypeName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDataextensionsCoretypes(){return this.apiClient.callApi("/api/v2/dataextensions/coretypes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDataextensionsLimits(){return this.apiClient.callApi("/api/v2/dataextensions/limits","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class M{constructor(e){this.apiClient=e||d.instance}getDownload(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "downloadId" when calling getDownload';return this.apiClient.callApi("/api/v2/downloads/{downloadId}","GET",{downloadId:e},{contentDisposition:i.contentDisposition,issueRedirect:i.issueRedirect,redirectToAuth:i.redirectToAuth},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class T{constructor(e){this.apiClient=e||d.instance}getEmailsSettings(){return this.apiClient.callApi("/api/v2/emails/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchEmailsSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/emails/settings","PATCH",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class q{constructor(e){this.apiClient=e||d.instance}deleteEmployeeengagementCelebration(e){if(void 0===e||null===e)throw'Missing the required parameter "celebrationId" when calling deleteEmployeeengagementCelebration';return this.apiClient.callApi("/api/v2/employeeengagement/celebrations/{celebrationId}","DELETE",{celebrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmployeeengagementCelebrations(e){return e=e||{},this.apiClient.callApi("/api/v2/employeeengagement/celebrations","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmployeeengagementRecognition(e){if(void 0===e||null===e)throw'Missing the required parameter "recognitionId" when calling getEmployeeengagementRecognition';return this.apiClient.callApi("/api/v2/employeeengagement/recognitions/{recognitionId}","GET",{recognitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchEmployeeengagementCelebration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "celebrationId" when calling patchEmployeeengagementCelebration';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchEmployeeengagementCelebration';return this.apiClient.callApi("/api/v2/employeeengagement/celebrations/{celebrationId}","PATCH",{celebrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postEmployeeengagementRecognitions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postEmployeeengagementRecognitions';return this.apiClient.callApi("/api/v2/employeeengagement/recognitions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class k{constructor(e){this.apiClient=e||d.instance}postEventsConversations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postEventsConversations';return this.apiClient.callApi("/api/v2/events/conversations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postEventsUsersPresence(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postEventsUsersPresence';return this.apiClient.callApi("/api/v2/events/users/presence","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postEventsUsersRoutingstatus(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postEventsUsersRoutingstatus';return this.apiClient.callApi("/api/v2/events/users/routingstatus","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class S{constructor(e){this.apiClient=e||d.instance}deleteExternalcontactsContact(e){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling deleteExternalcontactsContact';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}","DELETE",{contactId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsContactNote(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling deleteExternalcontactsContactNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling deleteExternalcontactsContactNote';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}","DELETE",{contactId:e,noteId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsContactsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling deleteExternalcontactsContactsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}","DELETE",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsExternalsource(e){if(void 0===e||null===e)throw'Missing the required parameter "externalSourceId" when calling deleteExternalcontactsExternalsource';return this.apiClient.callApi("/api/v2/externalcontacts/externalsources/{externalSourceId}","DELETE",{externalSourceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsImportCsvSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "settingsId" when calling deleteExternalcontactsImportCsvSetting';return this.apiClient.callApi("/api/v2/externalcontacts/import/csv/settings/{settingsId}","DELETE",{settingsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsOrganization(e){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling deleteExternalcontactsOrganization';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}","DELETE",{externalOrganizationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsOrganizationNote(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling deleteExternalcontactsOrganizationNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling deleteExternalcontactsOrganizationNote';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}","DELETE",{externalOrganizationId:e,noteId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsOrganizationTrustor(e){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling deleteExternalcontactsOrganizationTrustor';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor","DELETE",{externalOrganizationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteExternalcontactsRelationship(e){if(void 0===e||null===e)throw'Missing the required parameter "relationshipId" when calling deleteExternalcontactsRelationship';return this.apiClient.callApi("/api/v2/externalcontacts/relationships/{relationshipId}","DELETE",{relationshipId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContact(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContact';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}","GET",{contactId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactIdentifiers(e){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactIdentifiers';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/identifiers","GET",{contactId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactJourneySessions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactJourneySessions';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/journey/sessions","GET",{contactId:e},{pageSize:i.pageSize,after:i.after,includeMerged:i.includeMerged},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactNote(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling getExternalcontactsContactNote';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}","GET",{contactId:e,noteId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactNotes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactNotes';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes","GET",{contactId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactUnresolved(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactUnresolved';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/unresolved","GET",{contactId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContacts(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/contacts","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,q:e.q,sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsContactsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactsSchemaVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsContactsSchemaVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getExternalcontactsContactsSchemaVersion';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}/versions/{versionId}","GET",{schemaId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactsSchemaVersions(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsContactsSchemaVersions';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}/versions","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactsSchemas(){return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsExternalsource(e){if(void 0===e||null===e)throw'Missing the required parameter "externalSourceId" when calling getExternalcontactsExternalsource';return this.apiClient.callApi("/api/v2/externalcontacts/externalsources/{externalSourceId}","GET",{externalSourceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsExternalsources(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/externalsources","GET",{},{cursor:e.cursor,limit:e.limit,name:e.name,active:e.active},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsImportCsvSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "settingsId" when calling getExternalcontactsImportCsvSetting';return this.apiClient.callApi("/api/v2/externalcontacts/import/csv/settings/{settingsId}","GET",{settingsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsImportCsvSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/import/csv/settings","GET",{},{after:e.after,pageSize:e.pageSize,externalSettingsId:e.externalSettingsId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsImportCsvUploadDetails(e){if(void 0===e||null===e)throw'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadDetails';return this.apiClient.callApi("/api/v2/externalcontacts/import/csv/uploads/{uploadId}/details","GET",{uploadId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsImportCsvUploadPreview(e){if(void 0===e||null===e)throw'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadPreview';return this.apiClient.callApi("/api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview","GET",{uploadId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganization(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganization';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}","GET",{externalOrganizationId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),includeTrustors:i.includeTrustors},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationContacts(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganizationContacts';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/contacts","GET",{externalOrganizationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,q:i.q,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationNote(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganizationNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling getExternalcontactsOrganizationNote';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}","GET",{externalOrganizationId:e,noteId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationNotes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganizationNotes';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes","GET",{externalOrganizationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationRelationships(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling getExternalcontactsOrganizationRelationships';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/relationships","GET",{externalOrganizationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizations(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/organizations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,q:e.q,trustorId:this.apiClient.buildCollectionParam(e.trustorId,"multi"),sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),includeTrustors:e.includeTrustors},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsOrganizationsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationsSchemaVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsOrganizationsSchemaVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getExternalcontactsOrganizationsSchemaVersion';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas/{schemaId}/versions/{versionId}","GET",{schemaId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationsSchemaVersions(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getExternalcontactsOrganizationsSchemaVersions';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas/{schemaId}/versions","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsOrganizationsSchemas(){return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsRelationship(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "relationshipId" when calling getExternalcontactsRelationship';return this.apiClient.callApi("/api/v2/externalcontacts/relationships/{relationshipId}","GET",{relationshipId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsReversewhitepageslookup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "lookupVal" when calling getExternalcontactsReversewhitepageslookup';return this.apiClient.callApi("/api/v2/externalcontacts/reversewhitepageslookup","GET",{},{lookupVal:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsScanContacts(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/scan/contacts","GET",{},{limit:e.limit,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsScanNotes(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/scan/notes","GET",{},{limit:e.limit,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsScanOrganizations(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/scan/organizations","GET",{},{limit:e.limit,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsScanRelationships(e){return e=e||{},this.apiClient.callApi("/api/v2/externalcontacts/scan/relationships","GET",{},{limit:e.limit,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchExternalcontactsContactIdentifiers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling patchExternalcontactsContactIdentifiers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchExternalcontactsContactIdentifiers';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/identifiers","PATCH",{contactId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContacts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContacts';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContactsAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContactsAdd';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContactsRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContactsRemove';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContactsUnresolved(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContactsUnresolved';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts/unresolved","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkContactsUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkContactsUpdate';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/contacts/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkNotes(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkNotes';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/notes","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkNotesAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkNotesAdd';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/notes/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkNotesRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkNotesRemove';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/notes/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkNotesUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkNotesUpdate';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/notes/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkOrganizations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkOrganizations';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/organizations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkOrganizationsAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkOrganizationsAdd';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/organizations/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkOrganizationsRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkOrganizationsRemove';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/organizations/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkOrganizationsUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkOrganizationsUpdate';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/organizations/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkRelationships(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkRelationships';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/relationships","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkRelationshipsAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkRelationshipsAdd';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/relationships/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkRelationshipsRemove(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkRelationshipsRemove';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/relationships/remove","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsBulkRelationshipsUpdate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsBulkRelationshipsUpdate';return this.apiClient.callApi("/api/v2/externalcontacts/bulk/relationships/update","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsContactNotes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling postExternalcontactsContactNotes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postExternalcontactsContactNotes';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes","POST",{contactId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsContactPromotion(e){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling postExternalcontactsContactPromotion';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/promotion","POST",{contactId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsContacts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsContacts';return this.apiClient.callApi("/api/v2/externalcontacts/contacts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsContactsSchemas(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsContactsSchemas';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsExternalsources(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsExternalsources';return this.apiClient.callApi("/api/v2/externalcontacts/externalsources","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsIdentifierlookup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "identifier" when calling postExternalcontactsIdentifierlookup';return this.apiClient.callApi("/api/v2/externalcontacts/identifierlookup","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsImportCsvJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsImportCsvJobs';return this.apiClient.callApi("/api/v2/externalcontacts/import/csv/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsImportCsvSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsImportCsvSettings';return this.apiClient.callApi("/api/v2/externalcontacts/import/csv/settings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsImportCsvUploads(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsImportCsvUploads';return this.apiClient.callApi("/api/v2/externalcontacts/import/csv/uploads","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsMergeContacts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsMergeContacts';return this.apiClient.callApi("/api/v2/externalcontacts/merge/contacts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsOrganizationNotes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling postExternalcontactsOrganizationNotes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postExternalcontactsOrganizationNotes';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes","POST",{externalOrganizationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsOrganizations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsOrganizations';return this.apiClient.callApi("/api/v2/externalcontacts/organizations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsOrganizationsSchemas(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsOrganizationsSchemas';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postExternalcontactsRelationships(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postExternalcontactsRelationships';return this.apiClient.callApi("/api/v2/externalcontacts/relationships","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsContact(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling putExternalcontactsContact';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsContact';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}","PUT",{contactId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsContactNote(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "contactId" when calling putExternalcontactsContactNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling putExternalcontactsContactNote';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putExternalcontactsContactNote';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}","PUT",{contactId:e,noteId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsContactsSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling putExternalcontactsContactsSchema';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsContactsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/schemas/{schemaId}","PUT",{schemaId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsConversation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putExternalcontactsConversation';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsConversation';return this.apiClient.callApi("/api/v2/externalcontacts/conversations/{conversationId}","PUT",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsExternalsource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalSourceId" when calling putExternalcontactsExternalsource';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsExternalsource';return this.apiClient.callApi("/api/v2/externalcontacts/externalsources/{externalSourceId}","PUT",{externalSourceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsImportCsvSetting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "settingsId" when calling putExternalcontactsImportCsvSetting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsImportCsvSetting';return this.apiClient.callApi("/api/v2/externalcontacts/import/csv/settings/{settingsId}","PUT",{settingsId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsOrganization(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling putExternalcontactsOrganization';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsOrganization';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}","PUT",{externalOrganizationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsOrganizationNote(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling putExternalcontactsOrganizationNote';if(void 0===i||null===i)throw'Missing the required parameter "noteId" when calling putExternalcontactsOrganizationNote';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putExternalcontactsOrganizationNote';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}","PUT",{externalOrganizationId:e,noteId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsOrganizationTrustorTrustorId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "externalOrganizationId" when calling putExternalcontactsOrganizationTrustorTrustorId';if(void 0===i||null===i)throw'Missing the required parameter "trustorId" when calling putExternalcontactsOrganizationTrustorTrustorId';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor/{trustorId}","PUT",{externalOrganizationId:e,trustorId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsOrganizationsSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling putExternalcontactsOrganizationsSchema';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsOrganizationsSchema';return this.apiClient.callApi("/api/v2/externalcontacts/organizations/schemas/{schemaId}","PUT",{schemaId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putExternalcontactsRelationship(e,i){if(void 0===e||null===e)throw'Missing the required parameter "relationshipId" when calling putExternalcontactsRelationship';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putExternalcontactsRelationship';return this.apiClient.callApi("/api/v2/externalcontacts/relationships/{relationshipId}","PUT",{relationshipId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class E{constructor(e){this.apiClient=e||d.instance}deleteFaxDocument(e){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling deleteFaxDocument';return this.apiClient.callApi("/api/v2/fax/documents/{documentId}","DELETE",{documentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxDocument(e){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getFaxDocument';return this.apiClient.callApi("/api/v2/fax/documents/{documentId}","GET",{documentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxDocumentContent(e){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getFaxDocumentContent';return this.apiClient.callApi("/api/v2/fax/documents/{documentId}/content","GET",{documentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxDocuments(e){return e=e||{},this.apiClient.callApi("/api/v2/fax/documents","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxSettings(){return this.apiClient.callApi("/api/v2/fax/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFaxSummary(){return this.apiClient.callApi("/api/v2/fax/summary","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putFaxDocument(e,i){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling putFaxDocument';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putFaxDocument';return this.apiClient.callApi("/api/v2/fax/documents/{documentId}","PUT",{documentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putFaxSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/fax/settings","PUT",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class G{constructor(e){this.apiClient=e||d.instance}getAnalyticsFlowsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsFlowsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsFlowsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/flows/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/flows/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsFlowsObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsFlowsObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/flows/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class U{constructor(e){this.apiClient=e||d.instance}deleteEmployeeperformanceExternalmetricsDefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "metricId" when calling deleteEmployeeperformanceExternalmetricsDefinition';return this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions/{metricId}","DELETE",{metricId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmployeeperformanceExternalmetricsDefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "metricId" when calling getEmployeeperformanceExternalmetricsDefinition';return this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions/{metricId}","GET",{metricId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmployeeperformanceExternalmetricsDefinitions(e){return e=e||{},this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsights(e,i,t,n,a,o){if(o=o||{},void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsights';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsights';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsights';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsights';if(void 0===a||null===a)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsights';return this.apiClient.callApi("/api/v2/gamification/insights","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,primaryPeriodStartWorkday:a,pageSize:o.pageSize,pageNumber:o.pageNumber,sortKey:o.sortKey,sortMetricId:o.sortMetricId,sortOrder:o.sortOrder,userIds:o.userIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsDetails(e,i,t,n,a){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsDetails';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsDetails';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsDetails';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsDetails';if(void 0===a||null===a)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsDetails';return this.apiClient.callApi("/api/v2/gamification/insights/details","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,primaryPeriodStartWorkday:a},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsGroupsTrends(e,i,t,n,a,o,r){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsGroupsTrends';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsGroupsTrends';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsGroupsTrends';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsGroupsTrends';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodEndWorkday" when calling getGamificationInsightsGroupsTrends';if(void 0===o||null===o)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsGroupsTrends';if(void 0===r||null===r)throw'Missing the required parameter "primaryPeriodEndWorkday" when calling getGamificationInsightsGroupsTrends';return this.apiClient.callApi("/api/v2/gamification/insights/groups/trends","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,comparativePeriodEndWorkday:a,primaryPeriodStartWorkday:o,primaryPeriodEndWorkday:r},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsGroupsTrendsAll(e,i,t,n,a,o,r){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodEndWorkday" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===o||null===o)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsGroupsTrendsAll';if(void 0===r||null===r)throw'Missing the required parameter "primaryPeriodEndWorkday" when calling getGamificationInsightsGroupsTrendsAll';return this.apiClient.callApi("/api/v2/gamification/insights/groups/trends/all","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,comparativePeriodEndWorkday:a,primaryPeriodStartWorkday:o,primaryPeriodEndWorkday:r},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsMembers(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsMembers';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsMembers';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsMembers';if(void 0===n||null===n)throw'Missing the required parameter "startWorkday" when calling getGamificationInsightsMembers';return this.apiClient.callApi("/api/v2/gamification/insights/members","GET",{},{filterType:e,filterId:i,granularity:t,startWorkday:n},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsTrends(e,i,t,n,a,o,r){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationInsightsTrends';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationInsightsTrends';if(void 0===t||null===t)throw'Missing the required parameter "granularity" when calling getGamificationInsightsTrends';if(void 0===n||null===n)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsTrends';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodEndWorkday" when calling getGamificationInsightsTrends';if(void 0===o||null===o)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsTrends';if(void 0===r||null===r)throw'Missing the required parameter "primaryPeriodEndWorkday" when calling getGamificationInsightsTrends';return this.apiClient.callApi("/api/v2/gamification/insights/trends","GET",{},{filterType:e,filterId:i,granularity:t,comparativePeriodStartWorkday:n,comparativePeriodEndWorkday:a,primaryPeriodStartWorkday:o,primaryPeriodEndWorkday:r},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsUserDetails(e,i,t,n,a,o){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationInsightsUserDetails';if(void 0===i||null===i)throw'Missing the required parameter "filterType" when calling getGamificationInsightsUserDetails';if(void 0===t||null===t)throw'Missing the required parameter "filterId" when calling getGamificationInsightsUserDetails';if(void 0===n||null===n)throw'Missing the required parameter "granularity" when calling getGamificationInsightsUserDetails';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsUserDetails';if(void 0===o||null===o)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsUserDetails';return this.apiClient.callApi("/api/v2/gamification/insights/users/{userId}/details","GET",{userId:e},{filterType:i,filterId:t,granularity:n,comparativePeriodStartWorkday:a,primaryPeriodStartWorkday:o},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationInsightsUserTrends(e,i,t,n,a,o,r,s){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationInsightsUserTrends';if(void 0===i||null===i)throw'Missing the required parameter "filterType" when calling getGamificationInsightsUserTrends';if(void 0===t||null===t)throw'Missing the required parameter "filterId" when calling getGamificationInsightsUserTrends';if(void 0===n||null===n)throw'Missing the required parameter "granularity" when calling getGamificationInsightsUserTrends';if(void 0===a||null===a)throw'Missing the required parameter "comparativePeriodStartWorkday" when calling getGamificationInsightsUserTrends';if(void 0===o||null===o)throw'Missing the required parameter "comparativePeriodEndWorkday" when calling getGamificationInsightsUserTrends';if(void 0===r||null===r)throw'Missing the required parameter "primaryPeriodStartWorkday" when calling getGamificationInsightsUserTrends';if(void 0===s||null===s)throw'Missing the required parameter "primaryPeriodEndWorkday" when calling getGamificationInsightsUserTrends';return this.apiClient.callApi("/api/v2/gamification/insights/users/{userId}/trends","GET",{userId:e},{filterType:i,filterId:t,granularity:n,comparativePeriodStartWorkday:a,comparativePeriodEndWorkday:o,primaryPeriodStartWorkday:r,primaryPeriodEndWorkday:s},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationLeaderboard(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "startWorkday" when calling getGamificationLeaderboard';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationLeaderboard';return this.apiClient.callApi("/api/v2/gamification/leaderboard","GET",{},{startWorkday:e,endWorkday:i,metricId:t.metricId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationLeaderboardAll(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationLeaderboardAll';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationLeaderboardAll';if(void 0===t||null===t)throw'Missing the required parameter "startWorkday" when calling getGamificationLeaderboardAll';if(void 0===n||null===n)throw'Missing the required parameter "endWorkday" when calling getGamificationLeaderboardAll';return this.apiClient.callApi("/api/v2/gamification/leaderboard/all","GET",{},{filterType:e,filterId:i,startWorkday:t,endWorkday:n,metricId:a.metricId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationLeaderboardAllBestpoints(e,i){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationLeaderboardAllBestpoints';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationLeaderboardAllBestpoints';return this.apiClient.callApi("/api/v2/gamification/leaderboard/all/bestpoints","GET",{},{filterType:e,filterId:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationLeaderboardBestpoints(){return this.apiClient.callApi("/api/v2/gamification/leaderboard/bestpoints","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationMetricdefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "metricDefinitionId" when calling getGamificationMetricdefinition';return this.apiClient.callApi("/api/v2/gamification/metricdefinitions/{metricDefinitionId}","GET",{metricDefinitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationMetricdefinitions(){return this.apiClient.callApi("/api/v2/gamification/metricdefinitions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfile(e){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfile';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}","GET",{profileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfileMembers(e){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfileMembers';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/members","GET",{profileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfileMetric(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfileMetric';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling getGamificationProfileMetric';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics/{metricId}","GET",{profileId:e,metricId:i},{workday:t.workday},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfileMetrics(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfileMetrics';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics","GET",{profileId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),workday:i.workday,metricIds:i.metricIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfileMetricsObjectivedetails(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationProfileMetricsObjectivedetails';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics/objectivedetails","GET",{profileId:e},{workday:i.workday},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfiles(){return this.apiClient.callApi("/api/v2/gamification/profiles","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfilesUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationProfilesUser';return this.apiClient.callApi("/api/v2/gamification/profiles/users/{userId}","GET",{userId:e},{workday:i.workday},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationProfilesUsersMe(e){return e=e||{},this.apiClient.callApi("/api/v2/gamification/profiles/users/me","GET",{},{workday:e.workday},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecards(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workday" when calling getGamificationScorecards';return this.apiClient.callApi("/api/v2/gamification/scorecards","GET",{},{workday:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsAttendance(e,i){if(void 0===e||null===e)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsAttendance';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsAttendance';return this.apiClient.callApi("/api/v2/gamification/scorecards/attendance","GET",{},{startWorkday:e,endWorkday:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsBestpoints(){return this.apiClient.callApi("/api/v2/gamification/scorecards/bestpoints","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsPointsAlltime(e){if(void 0===e||null===e)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsPointsAlltime';return this.apiClient.callApi("/api/v2/gamification/scorecards/points/alltime","GET",{},{endWorkday:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsPointsAverage(e){if(void 0===e||null===e)throw'Missing the required parameter "workday" when calling getGamificationScorecardsPointsAverage';return this.apiClient.callApi("/api/v2/gamification/scorecards/points/average","GET",{},{workday:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsPointsTrends(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsPointsTrends';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsPointsTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/points/trends","GET",{},{startWorkday:e,endWorkday:i,dayOfWeek:t.dayOfWeek},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsProfileMetricUserValuesTrends(e,i,t,n,a,o){if(o=o||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationScorecardsProfileMetricUserValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling getGamificationScorecardsProfileMetricUserValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "userId" when calling getGamificationScorecardsProfileMetricUserValuesTrends';if(void 0===n||null===n)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsProfileMetricUserValuesTrends';if(void 0===a||null===a)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsProfileMetricUserValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/users/{userId}/values/trends","GET",{profileId:e,metricId:i,userId:t},{startWorkday:n,endWorkday:a,referenceWorkday:o.referenceWorkday,timeZone:o.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsProfileMetricUsersValuesTrends(e,i,t,n,a,o){if(o=o||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "filterType" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';if(void 0===n||null===n)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';if(void 0===a||null===a)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsProfileMetricUsersValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/users/values/trends","GET",{profileId:e,metricId:i},{filterType:t,filterId:o.filterId,startWorkday:n,endWorkday:a,referenceWorkday:o.referenceWorkday,timeZone:o.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsProfileMetricValuesTrends(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling getGamificationScorecardsProfileMetricValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling getGamificationScorecardsProfileMetricValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsProfileMetricValuesTrends';if(void 0===n||null===n)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsProfileMetricValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/values/trends","GET",{profileId:e,metricId:i},{filterType:a.filterType,startWorkday:t,endWorkday:n,referenceWorkday:a.referenceWorkday,timeZone:a.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUser(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUser';if(void 0===i||null===i)throw'Missing the required parameter "workday" when calling getGamificationScorecardsUser';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}","GET",{userId:e},{workday:i,expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserAttendance(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserAttendance';if(void 0===i||null===i)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsUserAttendance';if(void 0===t||null===t)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUserAttendance';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/attendance","GET",{userId:e},{startWorkday:i,endWorkday:t},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserBestpoints(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserBestpoints';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/bestpoints","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserPointsAlltime(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserPointsAlltime';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUserPointsAlltime';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/points/alltime","GET",{userId:e},{endWorkday:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserPointsTrends(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserPointsTrends';if(void 0===i||null===i)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsUserPointsTrends';if(void 0===t||null===t)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUserPointsTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/points/trends","GET",{userId:e},{startWorkday:i,endWorkday:t,dayOfWeek:n.dayOfWeek},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUserValuesTrends(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getGamificationScorecardsUserValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsUserValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUserValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/{userId}/values/trends","GET",{userId:e},{startWorkday:i,endWorkday:t,timeZone:n.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUsersPointsAverage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationScorecardsUsersPointsAverage';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationScorecardsUsersPointsAverage';if(void 0===t||null===t)throw'Missing the required parameter "workday" when calling getGamificationScorecardsUsersPointsAverage';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/points/average","GET",{},{filterType:e,filterId:i,workday:t},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUsersValuesAverage(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationScorecardsUsersValuesAverage';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationScorecardsUsersValuesAverage';if(void 0===t||null===t)throw'Missing the required parameter "workday" when calling getGamificationScorecardsUsersValuesAverage';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/values/average","GET",{},{filterType:e,filterId:i,workday:t,timeZone:n.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsUsersValuesTrends(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "filterType" when calling getGamificationScorecardsUsersValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "filterId" when calling getGamificationScorecardsUsersValuesTrends';if(void 0===t||null===t)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsUsersValuesTrends';if(void 0===n||null===n)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsUsersValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/users/values/trends","GET",{},{filterType:e,filterId:i,startWorkday:t,endWorkday:n,timeZone:a.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsValuesAverage(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workday" when calling getGamificationScorecardsValuesAverage';return this.apiClient.callApi("/api/v2/gamification/scorecards/values/average","GET",{},{workday:e,timeZone:i.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationScorecardsValuesTrends(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "startWorkday" when calling getGamificationScorecardsValuesTrends';if(void 0===i||null===i)throw'Missing the required parameter "endWorkday" when calling getGamificationScorecardsValuesTrends';return this.apiClient.callApi("/api/v2/gamification/scorecards/values/trends","GET",{},{filterType:t.filterType,referenceWorkday:t.referenceWorkday,startWorkday:e,endWorkday:i,timeZone:t.timeZone},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationStatus(){return this.apiClient.callApi("/api/v2/gamification/status","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "templateId" when calling getGamificationTemplate';return this.apiClient.callApi("/api/v2/gamification/templates/{templateId}","GET",{templateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGamificationTemplates(){return this.apiClient.callApi("/api/v2/gamification/templates","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchEmployeeperformanceExternalmetricsDefinition(e,i){if(void 0===e||null===e)throw'Missing the required parameter "metricId" when calling patchEmployeeperformanceExternalmetricsDefinition';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchEmployeeperformanceExternalmetricsDefinition';return this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions/{metricId}","PATCH",{metricId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postEmployeeperformanceExternalmetricsData(e){return e=e||{},this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/data","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postEmployeeperformanceExternalmetricsDefinitions(e){return e=e||{},this.apiClient.callApi("/api/v2/employeeperformance/externalmetrics/definitions","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileActivate(e){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileActivate';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/activate","POST",{profileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileDeactivate(e){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileDeactivate';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/deactivate","POST",{profileId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGamificationProfileMembers';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/members","POST",{profileId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileMembersValidate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileMembersValidate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGamificationProfileMembersValidate';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/members/validate","POST",{profileId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileMetricLink(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "sourceProfileId" when calling postGamificationProfileMetricLink';if(void 0===i||null===i)throw'Missing the required parameter "sourceMetricId" when calling postGamificationProfileMetricLink';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postGamificationProfileMetricLink';return this.apiClient.callApi("/api/v2/gamification/profiles/{sourceProfileId}/metrics/{sourceMetricId}/link","POST",{sourceProfileId:e,sourceMetricId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfileMetrics(e,i){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling postGamificationProfileMetrics';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGamificationProfileMetrics';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics","POST",{profileId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfiles(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postGamificationProfiles';return this.apiClient.callApi("/api/v2/gamification/profiles","POST",{},{copyMetrics:i.copyMetrics},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfilesUserQuery(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postGamificationProfilesUserQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGamificationProfilesUserQuery';return this.apiClient.callApi("/api/v2/gamification/profiles/users/{userId}/query","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGamificationProfilesUsersMeQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGamificationProfilesUsersMeQuery';return this.apiClient.callApi("/api/v2/gamification/profiles/users/me/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putGamificationProfile(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "profileId" when calling putGamificationProfile';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}","PUT",{profileId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putGamificationProfileMetric(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "profileId" when calling putGamificationProfileMetric';if(void 0===i||null===i)throw'Missing the required parameter "metricId" when calling putGamificationProfileMetric';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putGamificationProfileMetric';return this.apiClient.callApi("/api/v2/gamification/profiles/{profileId}/metrics/{metricId}","PUT",{profileId:e,metricId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putGamificationStatus(e){if(void 0===e||null===e)throw'Missing the required parameter "status" when calling putGamificationStatus';return this.apiClient.callApi("/api/v2/gamification/status","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class D{constructor(e){this.apiClient=e||d.instance}getGdprRequest(e){if(void 0===e||null===e)throw'Missing the required parameter "requestId" when calling getGdprRequest';return this.apiClient.callApi("/api/v2/gdpr/requests/{requestId}","GET",{requestId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGdprRequests(e){return e=e||{},this.apiClient.callApi("/api/v2/gdpr/requests","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGdprSubjects(e,i){if(void 0===e||null===e)throw'Missing the required parameter "searchType" when calling getGdprSubjects';if(void 0===i||null===i)throw'Missing the required parameter "searchValue" when calling getGdprSubjects';return this.apiClient.callApi("/api/v2/gdpr/subjects","GET",{},{searchType:e,searchValue:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGdprRequests(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postGdprRequests';return this.apiClient.callApi("/api/v2/gdpr/requests","POST",{},{deleteConfirmed:i.deleteConfirmed},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class W{constructor(e){this.apiClient=e||d.instance}getGeolocationsSettings(){return this.apiClient.callApi("/api/v2/geolocations/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserGeolocation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserGeolocation';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling getUserGeolocation';return this.apiClient.callApi("/api/v2/users/{userId}/geolocations/{clientId}","GET",{userId:e,clientId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchGeolocationsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchGeolocationsSettings';return this.apiClient.callApi("/api/v2/geolocations/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserGeolocation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserGeolocation';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling patchUserGeolocation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserGeolocation';return this.apiClient.callApi("/api/v2/users/{userId}/geolocations/{clientId}","PATCH",{userId:e,clientId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class x{constructor(e){this.apiClient=e||d.instance}deleteGreeting(e){if(void 0===e||null===e)throw'Missing the required parameter "greetingId" when calling deleteGreeting';return this.apiClient.callApi("/api/v2/greetings/{greetingId}","DELETE",{greetingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGreeting(e){if(void 0===e||null===e)throw'Missing the required parameter "greetingId" when calling getGreeting';return this.apiClient.callApi("/api/v2/greetings/{greetingId}","GET",{greetingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGreetingMedia(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "greetingId" when calling getGreetingMedia';return this.apiClient.callApi("/api/v2/greetings/{greetingId}/media","GET",{greetingId:e},{formatId:i.formatId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGreetings(e){return e=e||{},this.apiClient.callApi("/api/v2/greetings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGreetingsDefaults(){return this.apiClient.callApi("/api/v2/greetings/defaults","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupGreetings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupGreetings';return this.apiClient.callApi("/api/v2/groups/{groupId}/greetings","GET",{groupId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupGreetingsDefaults(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupGreetingsDefaults';return this.apiClient.callApi("/api/v2/groups/{groupId}/greetings/defaults","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserGreetings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserGreetings';return this.apiClient.callApi("/api/v2/users/{userId}/greetings","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserGreetingsDefaults(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserGreetingsDefaults';return this.apiClient.callApi("/api/v2/users/{userId}/greetings/defaults","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGreetings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGreetings';return this.apiClient.callApi("/api/v2/greetings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupGreetings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling postGroupGreetings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGroupGreetings';return this.apiClient.callApi("/api/v2/groups/{groupId}/greetings","POST",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserGreetings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserGreetings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserGreetings';return this.apiClient.callApi("/api/v2/users/{userId}/greetings","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putGreeting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "greetingId" when calling putGreeting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putGreeting';return this.apiClient.callApi("/api/v2/greetings/{greetingId}","PUT",{greetingId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putGreetingsDefaults(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putGreetingsDefaults';return this.apiClient.callApi("/api/v2/greetings/defaults","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putGroupGreetingsDefaults(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putGroupGreetingsDefaults';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putGroupGreetingsDefaults';return this.apiClient.callApi("/api/v2/groups/{groupId}/greetings/defaults","PUT",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserGreetingsDefaults(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserGreetingsDefaults';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserGreetingsDefaults';return this.apiClient.callApi("/api/v2/users/{userId}/greetings/defaults","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class R{constructor(e){this.apiClient=e||d.instance}deleteGroup(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling deleteGroup';return this.apiClient.callApi("/api/v2/groups/{groupId}","DELETE",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteGroupDynamicsettings(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling deleteGroupDynamicsettings';return this.apiClient.callApi("/api/v2/groups/{groupId}/dynamicsettings","DELETE",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteGroupMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling deleteGroupMembers';if(void 0===i||null===i)throw'Missing the required parameter "ids" when calling deleteGroupMembers';return this.apiClient.callApi("/api/v2/groups/{groupId}/members","DELETE",{groupId:e},{ids:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFieldconfig(e){if(void 0===e||null===e)throw'Missing the required parameter "type" when calling getFieldconfig';return this.apiClient.callApi("/api/v2/fieldconfig","GET",{},{type:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroup(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroup';return this.apiClient.callApi("/api/v2/groups/{groupId}","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupDynamicsettings(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupDynamicsettings';return this.apiClient.callApi("/api/v2/groups/{groupId}/dynamicsettings","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupIndividuals(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupIndividuals';return this.apiClient.callApi("/api/v2/groups/{groupId}/individuals","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupMembers';return this.apiClient.callApi("/api/v2/groups/{groupId}/members","GET",{groupId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupProfile(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getGroupProfile';return this.apiClient.callApi("/api/v2/groups/{groupId}/profile","GET",{groupId:e},{fields:i.fields},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroups(e){return e=e||{},this.apiClient.callApi("/api/v2/groups","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),jabberId:this.apiClient.buildCollectionParam(e.jabberId,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getGroupsSearch';return this.apiClient.callApi("/api/v2/groups/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProfilesGroups(e){return e=e||{},this.apiClient.callApi("/api/v2/profiles/groups","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),jabberId:this.apiClient.buildCollectionParam(e.jabberId,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling postGroupMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postGroupMembers';return this.apiClient.callApi("/api/v2/groups/{groupId}/members","POST",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postGroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGroups';return this.apiClient.callApi("/api/v2/groups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupsDynamicsettingsPreview(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGroupsDynamicsettingsPreview';return this.apiClient.callApi("/api/v2/groups/dynamicsettings/preview","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGroupsSearch';return this.apiClient.callApi("/api/v2/groups/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putGroup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putGroup';return this.apiClient.callApi("/api/v2/groups/{groupId}","PUT",{groupId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putGroupDynamicsettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putGroupDynamicsettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putGroupDynamicsettings';return this.apiClient.callApi("/api/v2/groups/{groupId}/dynamicsettings","PUT",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class z{constructor(e){this.apiClient=e||d.instance}deleteIdentityprovider(e){if(void 0===e||null===e)throw'Missing the required parameter "providerId" when calling deleteIdentityprovider';return this.apiClient.callApi("/api/v2/identityproviders/{providerId}","DELETE",{providerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersAdfs(){return this.apiClient.callApi("/api/v2/identityproviders/adfs","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersCic(){return this.apiClient.callApi("/api/v2/identityproviders/cic","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersGeneric(){return this.apiClient.callApi("/api/v2/identityproviders/generic","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersGsuite(){return this.apiClient.callApi("/api/v2/identityproviders/gsuite","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersIdentitynow(){return this.apiClient.callApi("/api/v2/identityproviders/identitynow","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersOkta(){return this.apiClient.callApi("/api/v2/identityproviders/okta","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersOnelogin(){return this.apiClient.callApi("/api/v2/identityproviders/onelogin","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersPing(){return this.apiClient.callApi("/api/v2/identityproviders/ping","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersPurecloud(){return this.apiClient.callApi("/api/v2/identityproviders/purecloud","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersPureengage(){return this.apiClient.callApi("/api/v2/identityproviders/pureengage","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIdentityprovidersSalesforce(){return this.apiClient.callApi("/api/v2/identityproviders/salesforce","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovider(e){if(void 0===e||null===e)throw'Missing the required parameter "providerId" when calling getIdentityprovider';return this.apiClient.callApi("/api/v2/identityproviders/{providerId}","GET",{providerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityproviders(){return this.apiClient.callApi("/api/v2/identityproviders","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersAdfs(){return this.apiClient.callApi("/api/v2/identityproviders/adfs","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersCic(){return this.apiClient.callApi("/api/v2/identityproviders/cic","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersGeneric(){return this.apiClient.callApi("/api/v2/identityproviders/generic","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersGsuite(){return this.apiClient.callApi("/api/v2/identityproviders/gsuite","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersIdentitynow(){return this.apiClient.callApi("/api/v2/identityproviders/identitynow","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersOkta(){return this.apiClient.callApi("/api/v2/identityproviders/okta","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersOnelogin(){return this.apiClient.callApi("/api/v2/identityproviders/onelogin","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersPing(){return this.apiClient.callApi("/api/v2/identityproviders/ping","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersPurecloud(){return this.apiClient.callApi("/api/v2/identityproviders/purecloud","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersPureengage(){return this.apiClient.callApi("/api/v2/identityproviders/pureengage","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIdentityprovidersSalesforce(){return this.apiClient.callApi("/api/v2/identityproviders/salesforce","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postIdentityproviders(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postIdentityproviders';return this.apiClient.callApi("/api/v2/identityproviders","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovider(e,i){if(void 0===e||null===e)throw'Missing the required parameter "providerId" when calling putIdentityprovider';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putIdentityprovider';return this.apiClient.callApi("/api/v2/identityproviders/{providerId}","PUT",{providerId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersAdfs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersAdfs';return this.apiClient.callApi("/api/v2/identityproviders/adfs","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersCic(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersCic';return this.apiClient.callApi("/api/v2/identityproviders/cic","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersGeneric(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersGeneric';return this.apiClient.callApi("/api/v2/identityproviders/generic","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersGsuite(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersGsuite';return this.apiClient.callApi("/api/v2/identityproviders/gsuite","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersIdentitynow(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersIdentitynow';return this.apiClient.callApi("/api/v2/identityproviders/identitynow","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersOkta(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersOkta';return this.apiClient.callApi("/api/v2/identityproviders/okta","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersOnelogin(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersOnelogin';return this.apiClient.callApi("/api/v2/identityproviders/onelogin","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersPing(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersPing';return this.apiClient.callApi("/api/v2/identityproviders/ping","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersPurecloud(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersPurecloud';return this.apiClient.callApi("/api/v2/identityproviders/purecloud","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersPureengage(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersPureengage';return this.apiClient.callApi("/api/v2/identityproviders/pureengage","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIdentityprovidersSalesforce(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIdentityprovidersSalesforce';return this.apiClient.callApi("/api/v2/identityproviders/salesforce","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class B{constructor(e){this.apiClient=e||d.instance}getInfrastructureascodeAccelerator(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "acceleratorId" when calling getInfrastructureascodeAccelerator';return this.apiClient.callApi("/api/v2/infrastructureascode/accelerators/{acceleratorId}","GET",{acceleratorId:e},{preferredLanguage:i.preferredLanguage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getInfrastructureascodeAccelerators(e){return e=e||{},this.apiClient.callApi("/api/v2/infrastructureascode/accelerators","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,description:e.description,origin:e.origin,type:e.type,classification:e.classification,tags:e.tags},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getInfrastructureascodeJob(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getInfrastructureascodeJob';return this.apiClient.callApi("/api/v2/infrastructureascode/jobs/{jobId}","GET",{jobId:e},{details:i.details},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getInfrastructureascodeJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/infrastructureascode/jobs","GET",{},{maxResults:e.maxResults,includeErrors:e.includeErrors,sortBy:e.sortBy,sortOrder:e.sortOrder,acceleratorId:e.acceleratorId,submittedBy:e.submittedBy,status:e.status},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postInfrastructureascodeJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postInfrastructureascodeJobs';return this.apiClient.callApi("/api/v2/infrastructureascode/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class L{constructor(e){this.apiClient=e||d.instance}deleteIntegration(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling deleteIntegration';return this.apiClient.callApi("/api/v2/integrations/{integrationId}","DELETE",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIntegrationsAction(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling deleteIntegrationsAction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}","DELETE",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIntegrationsActionDraft(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling deleteIntegrationsActionDraft';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft","DELETE",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteIntegrationsCredential(e){if(void 0===e||null===e)throw'Missing the required parameter "credentialId" when calling deleteIntegrationsCredential';return this.apiClient.callApi("/api/v2/integrations/credentials/{credentialId}","DELETE",{credentialId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegration(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegration';return this.apiClient.callApi("/api/v2/integrations/{integrationId}","GET",{integrationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),nextPage:i.nextPage,previousPage:i.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationConfigCurrent(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationConfigCurrent';return this.apiClient.callApi("/api/v2/integrations/{integrationId}/config/current","GET",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrations(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsAction(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsAction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}","GET",{actionId:e},{expand:i.expand,includeConfig:i.includeConfig},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionDraft(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraft';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft","GET",{actionId:e},{expand:i.expand,includeConfig:i.includeConfig},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionDraftFunction(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraftFunction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/function","GET",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionDraftSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraftSchema';if(void 0===i||null===i)throw'Missing the required parameter "fileName" when calling getIntegrationsActionDraftSchema';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/schemas/{fileName}","GET",{actionId:e,fileName:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionDraftTemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraftTemplate';if(void 0===i||null===i)throw'Missing the required parameter "fileName" when calling getIntegrationsActionDraftTemplate';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/templates/{fileName}","GET",{actionId:e,fileName:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["text/plain"])}getIntegrationsActionDraftValidation(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionDraftValidation';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/validation","GET",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionFunction(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionFunction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/function","GET",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionSchema';if(void 0===i||null===i)throw'Missing the required parameter "fileName" when calling getIntegrationsActionSchema';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/schemas/{fileName}","GET",{actionId:e,fileName:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionTemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling getIntegrationsActionTemplate';if(void 0===i||null===i)throw'Missing the required parameter "fileName" when calling getIntegrationsActionTemplate';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/templates/{fileName}","GET",{actionId:e,fileName:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["text/plain"])}getIntegrationsActions(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/actions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,nextPage:e.nextPage,previousPage:e.previousPage,sortBy:e.sortBy,sortOrder:e.sortOrder,category:e.category,name:e.name,ids:e.ids,secure:e.secure,includeAuthActions:e.includeAuthActions},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsCategories(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/actions/categories","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,nextPage:e.nextPage,previousPage:e.previousPage,sortBy:e.sortBy,sortOrder:e.sortOrder,secure:e.secure},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsCertificates(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/actions/certificates","GET",{},{status:e.status,type:e.type},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsCertificatesTruststore(){return this.apiClient.callApi("/api/v2/integrations/actions/certificates/truststore","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsDrafts(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/actions/drafts","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,nextPage:e.nextPage,previousPage:e.previousPage,sortBy:e.sortBy,sortOrder:e.sortOrder,category:e.category,name:e.name,ids:e.ids,secure:e.secure,includeAuthActions:e.includeAuthActions},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsActionsFunctionsRuntimes(){return this.apiClient.callApi("/api/v2/integrations/actions/functions/runtimes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsBotconnectorIntegrationIdBot(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsBotconnectorIntegrationIdBot';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsBotconnectorIntegrationIdBot';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots/{botId}","GET",{integrationId:e,botId:i},{version:t.version},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsBotconnectorIntegrationIdBotVersions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsBotconnectorIntegrationIdBotVersions';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsBotconnectorIntegrationIdBotVersions';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots/{botId}/versions","GET",{integrationId:e,botId:i},{pageNumber:t.pageNumber,pageSize:t.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsBotconnectorIntegrationIdBots(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsBotconnectorIntegrationIdBots';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots","GET",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsBotconnectorIntegrationIdBotsSummaries(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsBotconnectorIntegrationIdBotsSummaries';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots/summaries","GET",{integrationId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsClientapps(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/clientapps","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsClientappsUnifiedcommunications(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/clientapps/unifiedcommunications","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsCredential(e){if(void 0===e||null===e)throw'Missing the required parameter "credentialId" when calling getIntegrationsCredential';return this.apiClient.callApi("/api/v2/integrations/credentials/{credentialId}","GET",{credentialId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsCredentials(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/credentials","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsCredentialsTypes(){return this.apiClient.callApi("/api/v2/integrations/credentials/types","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechAudioconnector(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/audioconnector","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechAudioconnectorIntegrationId(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getIntegrationsSpeechAudioconnectorIntegrationId';return this.apiClient.callApi("/api/v2/integrations/speech/audioconnector/{integrationId}","GET",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechDialogflowAgent(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getIntegrationsSpeechDialogflowAgent';return this.apiClient.callApi("/api/v2/integrations/speech/dialogflow/agents/{agentId}","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechDialogflowAgents(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/dialogflow/agents","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechDialogflowcxAgent(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getIntegrationsSpeechDialogflowcxAgent';return this.apiClient.callApi("/api/v2/integrations/speech/dialogflowcx/agents/{agentId}","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechDialogflowcxAgents(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/dialogflowcx/agents","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexBotAlias(e){if(void 0===e||null===e)throw'Missing the required parameter "aliasId" when calling getIntegrationsSpeechLexBotAlias';return this.apiClient.callApi("/api/v2/integrations/speech/lex/bot/alias/{aliasId}","GET",{aliasId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexBotBotIdAliases(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechLexBotBotIdAliases';return this.apiClient.callApi("/api/v2/integrations/speech/lex/bot/{botId}/aliases","GET",{botId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,status:i.status,name:i.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexBots(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/lex/bots","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexv2BotAlias(e){if(void 0===e||null===e)throw'Missing the required parameter "aliasId" when calling getIntegrationsSpeechLexv2BotAlias';return this.apiClient.callApi("/api/v2/integrations/speech/lexv2/bot/alias/{aliasId}","GET",{aliasId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexv2BotBotIdAliases(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechLexv2BotBotIdAliases';return this.apiClient.callApi("/api/v2/integrations/speech/lexv2/bot/{botId}/aliases","GET",{botId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,status:i.status,name:i.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechLexv2Bots(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/lexv2/bots","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBot(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBot';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBot';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}","GET",{nuanceIntegrationId:e,botId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi"),targetChannel:t.targetChannel},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBotJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJob';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJob';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJob';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs/{jobId}","GET",{nuanceIntegrationId:e,botId:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBotJobResults(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJobResults';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJobResults';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotJobResults';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs/{jobId}/results","GET",{nuanceIntegrationId:e,botId:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBots(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBots';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots","GET",{nuanceIntegrationId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,onlyRegisteredBots:i.onlyRegisteredBots},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJob';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs/{jobId}","GET",{nuanceIntegrationId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobResults(e,i){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobResults';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobResults';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs/{jobId}/results","GET",{nuanceIntegrationId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechSttEngine(e){if(void 0===e||null===e)throw'Missing the required parameter "engineId" when calling getIntegrationsSpeechSttEngine';return this.apiClient.callApi("/api/v2/integrations/speech/stt/engines/{engineId}","GET",{engineId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechSttEngines(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/stt/engines","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsEngine(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "engineId" when calling getIntegrationsSpeechTtsEngine';return this.apiClient.callApi("/api/v2/integrations/speech/tts/engines/{engineId}","GET",{engineId:e},{includeVoices:i.includeVoices},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsEngineVoice(e,i){if(void 0===e||null===e)throw'Missing the required parameter "engineId" when calling getIntegrationsSpeechTtsEngineVoice';if(void 0===i||null===i)throw'Missing the required parameter "voiceId" when calling getIntegrationsSpeechTtsEngineVoice';return this.apiClient.callApi("/api/v2/integrations/speech/tts/engines/{engineId}/voices/{voiceId}","GET",{engineId:e,voiceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsEngineVoices(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "engineId" when calling getIntegrationsSpeechTtsEngineVoices';return this.apiClient.callApi("/api/v2/integrations/speech/tts/engines/{engineId}/voices","GET",{engineId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsEngines(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/speech/tts/engines","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,includeVoices:e.includeVoices,name:e.name,language:e.language},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsSpeechTtsSettings(){return this.apiClient.callApi("/api/v2/integrations/speech/tts/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsType(e){if(void 0===e||null===e)throw'Missing the required parameter "typeId" when calling getIntegrationsType';return this.apiClient.callApi("/api/v2/integrations/types/{typeId}","GET",{typeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsTypeConfigschema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "typeId" when calling getIntegrationsTypeConfigschema';if(void 0===i||null===i)throw'Missing the required parameter "configType" when calling getIntegrationsTypeConfigschema';return this.apiClient.callApi("/api/v2/integrations/types/{typeId}/configschemas/{configType}","GET",{typeId:e,configType:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsTypes(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/types","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsUnifiedcommunicationsClientapp(e){if(void 0===e||null===e)throw'Missing the required parameter "ucIntegrationId" when calling getIntegrationsUnifiedcommunicationsClientapp';return this.apiClient.callApi("/api/v2/integrations/unifiedcommunications/clientapps/{ucIntegrationId}","GET",{ucIntegrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsUnifiedcommunicationsClientapps(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/unifiedcommunications/clientapps","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIntegrationsUserapps(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/userapps","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,appHost:e.appHost},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchIntegration(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling patchIntegration';return this.apiClient.callApi("/api/v2/integrations/{integrationId}","PATCH",{integrationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),nextPage:i.nextPage,previousPage:i.previousPage},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchIntegrationsAction(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling patchIntegrationsAction';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchIntegrationsAction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}","PATCH",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchIntegrationsActionDraft(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling patchIntegrationsActionDraft';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchIntegrationsActionDraft';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft","PATCH",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrations(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraft(e){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraft';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft","POST",{actionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraftFunctionUpload(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraftFunctionUpload';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionDraftFunctionUpload';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/function/upload","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraftPublish(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraftPublish';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionDraftPublish';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/publish","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraftTest(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraftTest';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionDraftTest';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/test","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionExecute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionExecute';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionExecute';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/execute","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionTest(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionTest';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionTest';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/test","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postIntegrationsActions';return this.apiClient.callApi("/api/v2/integrations/actions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionsDrafts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postIntegrationsActionsDrafts';return this.apiClient.callApi("/api/v2/integrations/actions/drafts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsCredentials(e){return e=e||{},this.apiClient.callApi("/api/v2/integrations/credentials","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobs(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobs';if(void 0===i||null===i)throw'Missing the required parameter "botId" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotJobs';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs","POST",{nuanceIntegrationId:e,botId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotsJobs';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs","POST",{nuanceIntegrationId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,onlyRegisteredBots:i.onlyRegisteredBots},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchValidate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchValidate';if(void 0===i||null===i)throw'Missing the required parameter "settings" when calling postIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchValidate';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/launch/validate","POST",{nuanceIntegrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationConfigCurrent(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling putIntegrationConfigCurrent';return this.apiClient.callApi("/api/v2/integrations/{integrationId}/config/current","PUT",{integrationId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsActionDraftFunction(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling putIntegrationsActionDraftFunction';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putIntegrationsActionDraftFunction';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/function","PUT",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsBotconnectorIntegrationIdBots(e,i){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling putIntegrationsBotconnectorIntegrationIdBots';if(void 0===i||null===i)throw'Missing the required parameter "botList" when calling putIntegrationsBotconnectorIntegrationIdBots';return this.apiClient.callApi("/api/v2/integrations/botconnector/{integrationId}/bots","PUT",{integrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsCredential(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "credentialId" when calling putIntegrationsCredential';return this.apiClient.callApi("/api/v2/integrations/credentials/{credentialId}","PUT",{credentialId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "nuanceIntegrationId" when calling putIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchSettings';if(void 0===i||null===i)throw'Missing the required parameter "settings" when calling putIntegrationsSpeechNuanceNuanceIntegrationIdBotsLaunchSettings';return this.apiClient.callApi("/api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/launch/settings","PUT",{nuanceIntegrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsSpeechTtsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putIntegrationsSpeechTtsSettings';return this.apiClient.callApi("/api/v2/integrations/speech/tts/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putIntegrationsUnifiedcommunicationThirdpartypresences(e,i){if(void 0===e||null===e)throw'Missing the required parameter "ucIntegrationId" when calling putIntegrationsUnifiedcommunicationThirdpartypresences';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putIntegrationsUnifiedcommunicationThirdpartypresences';return this.apiClient.callApi("/api/v2/integrations/unifiedcommunications/{ucIntegrationId}/thirdpartypresences","PUT",{ucIntegrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class N{constructor(e){this.apiClient=e||d.instance}deleteJourneyActionmap(e){if(void 0===e||null===e)throw'Missing the required parameter "actionMapId" when calling deleteJourneyActionmap';return this.apiClient.callApi("/api/v2/journey/actionmaps/{actionMapId}","DELETE",{actionMapId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneyActiontemplate(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionTemplateId" when calling deleteJourneyActiontemplate';return this.apiClient.callApi("/api/v2/journey/actiontemplates/{actionTemplateId}","DELETE",{actionTemplateId:e},{hardDelete:i.hardDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneyOutcome(e){if(void 0===e||null===e)throw'Missing the required parameter "outcomeId" when calling deleteJourneyOutcome';return this.apiClient.callApi("/api/v2/journey/outcomes/{outcomeId}","DELETE",{outcomeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneyOutcomesPredictor(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling deleteJourneyOutcomesPredictor';return this.apiClient.callApi("/api/v2/journey/outcomes/predictors/{predictorId}","DELETE",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneySegment(e){if(void 0===e||null===e)throw'Missing the required parameter "segmentId" when calling deleteJourneySegment';return this.apiClient.callApi("/api/v2/journey/segments/{segmentId}","DELETE",{segmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteJourneyView(e){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling deleteJourneyView';return this.apiClient.callApi("/api/v2/journey/views/{viewId}","DELETE",{viewId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsJourneysAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsJourneysAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsJourneysAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsJourneysAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getExternalcontactsContactJourneySessions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactId" when calling getExternalcontactsContactJourneySessions';return this.apiClient.callApi("/api/v2/externalcontacts/contacts/{contactId}/journey/sessions","GET",{contactId:e},{pageSize:i.pageSize,after:i.after,includeMerged:i.includeMerged},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActionmap(e){if(void 0===e||null===e)throw'Missing the required parameter "actionMapId" when calling getJourneyActionmap';return this.apiClient.callApi("/api/v2/journey/actionmaps/{actionMapId}","GET",{actionMapId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActionmaps(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actionmaps","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,filterField:e.filterField,filterValue:e.filterValue,actionMapIds:this.apiClient.buildCollectionParam(e.actionMapIds,"multi"),queryFields:this.apiClient.buildCollectionParam(e.queryFields,"multi"),queryValue:e.queryValue},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActionmapsEstimatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getJourneyActionmapsEstimatesJob';return this.apiClient.callApi("/api/v2/journey/actionmaps/estimates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActionmapsEstimatesJobResults(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getJourneyActionmapsEstimatesJobResults';return this.apiClient.callApi("/api/v2/journey/actionmaps/estimates/jobs/{jobId}/results","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActiontarget(e){if(void 0===e||null===e)throw'Missing the required parameter "actionTargetId" when calling getJourneyActiontarget';return this.apiClient.callApi("/api/v2/journey/actiontargets/{actionTargetId}","GET",{actionTargetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActiontargets(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actiontargets","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActiontemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "actionTemplateId" when calling getJourneyActiontemplate';return this.apiClient.callApi("/api/v2/journey/actiontemplates/{actionTemplateId}","GET",{actionTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyActiontemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actiontemplates","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,mediaType:e.mediaType,state:e.state,queryFields:this.apiClient.buildCollectionParam(e.queryFields,"multi"),queryValue:e.queryValue},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyDeploymentCustomerPing(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getJourneyDeploymentCustomerPing';if(void 0===i||null===i)throw'Missing the required parameter "customerCookieId" when calling getJourneyDeploymentCustomerPing';return this.apiClient.callApi("/api/v2/journey/deployments/{deploymentId}/customers/{customerCookieId}/ping","GET",{deploymentId:e,customerCookieId:i},{dl:t.dl,dt:t.dt,appNamespace:t.appNamespace,sessionId:t.sessionId,sinceLastBeaconMilliseconds:t.sinceLastBeaconMilliseconds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcome(e){if(void 0===e||null===e)throw'Missing the required parameter "outcomeId" when calling getJourneyOutcome';return this.apiClient.callApi("/api/v2/journey/outcomes/{outcomeId}","GET",{outcomeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomes(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/outcomes","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,outcomeIds:this.apiClient.buildCollectionParam(e.outcomeIds,"multi"),queryFields:this.apiClient.buildCollectionParam(e.queryFields,"multi"),queryValue:e.queryValue},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomesAttributionsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getJourneyOutcomesAttributionsJob';return this.apiClient.callApi("/api/v2/journey/outcomes/attributions/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomesAttributionsJobResults(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getJourneyOutcomesAttributionsJobResults';return this.apiClient.callApi("/api/v2/journey/outcomes/attributions/jobs/{jobId}/results","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomesPredictor(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling getJourneyOutcomesPredictor';return this.apiClient.callApi("/api/v2/journey/outcomes/predictors/{predictorId}","GET",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyOutcomesPredictors(){return this.apiClient.callApi("/api/v2/journey/outcomes/predictors","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySegment(e){if(void 0===e||null===e)throw'Missing the required parameter "segmentId" when calling getJourneySegment';return this.apiClient.callApi("/api/v2/journey/segments/{segmentId}","GET",{segmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySegments(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/segments","GET",{},{sortBy:e.sortBy,pageSize:e.pageSize,pageNumber:e.pageNumber,isActive:e.isActive,segmentIds:this.apiClient.buildCollectionParam(e.segmentIds,"multi"),queryFields:this.apiClient.buildCollectionParam(e.queryFields,"multi"),queryValue:e.queryValue},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySession(e){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getJourneySession';return this.apiClient.callApi("/api/v2/journey/sessions/{sessionId}","GET",{sessionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySessionEvents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getJourneySessionEvents';return this.apiClient.callApi("/api/v2/journey/sessions/{sessionId}/events","GET",{sessionId:e},{pageSize:i.pageSize,after:i.after,eventType:i.eventType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneySessionOutcomescores(e){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getJourneySessionOutcomescores';return this.apiClient.callApi("/api/v2/journey/sessions/{sessionId}/outcomescores","GET",{sessionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyView(e){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyView';return this.apiClient.callApi("/api/v2/journey/views/{viewId}","GET",{viewId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getJourneyViewVersion';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{versionId}","GET",{viewId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionChart(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionChart';if(void 0===i||null===i)throw'Missing the required parameter "journeyViewVersion" when calling getJourneyViewVersionChart';if(void 0===t||null===t)throw'Missing the required parameter "chartId" when calling getJourneyViewVersionChart';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}","GET",{viewId:e,journeyViewVersion:i,chartId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionChartVersion(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionChartVersion';if(void 0===i||null===i)throw'Missing the required parameter "journeyViewVersion" when calling getJourneyViewVersionChartVersion';if(void 0===t||null===t)throw'Missing the required parameter "chartId" when calling getJourneyViewVersionChartVersion';if(void 0===n||null===n)throw'Missing the required parameter "chartVersion" when calling getJourneyViewVersionChartVersion';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}/versions/{chartVersion}","GET",{viewId:e,journeyViewVersion:i,chartId:t,chartVersion:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionJob';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling getJourneyViewVersionJob';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getJourneyViewVersionJob';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}","GET",{viewId:e,journeyVersionId:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionJobResults(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionJobResults';if(void 0===i||null===i)throw'Missing the required parameter "journeyViewVersion" when calling getJourneyViewVersionJobResults';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getJourneyViewVersionJobResults';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/jobs/{jobId}/results","GET",{viewId:e,journeyViewVersion:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionJobResultsChart(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionJobResultsChart';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling getJourneyViewVersionJobResultsChart';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getJourneyViewVersionJobResultsChart';if(void 0===n||null===n)throw'Missing the required parameter "chartId" when calling getJourneyViewVersionJobResultsChart';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}/results/charts/{chartId}","GET",{viewId:e,journeyVersionId:i,jobId:t,chartId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewVersionJobsLatest(e,i){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling getJourneyViewVersionJobsLatest';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling getJourneyViewVersionJobsLatest';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/latest","GET",{viewId:e,journeyVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViews(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/views","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,nameOrCreatedBy:e.nameOrCreatedBy,expand:e.expand,id:e.id},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewsEventdefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "eventDefinitionId" when calling getJourneyViewsEventdefinition';return this.apiClient.callApi("/api/v2/journey/views/eventdefinitions/{eventDefinitionId}","GET",{eventDefinitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewsEventdefinitions(){return this.apiClient.callApi("/api/v2/journey/views/eventdefinitions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getJourneyViewsJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/views/jobs","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,interval:e.interval,statuses:e.statuses},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyActionmap(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionMapId" when calling patchJourneyActionmap';return this.apiClient.callApi("/api/v2/journey/actionmaps/{actionMapId}","PATCH",{actionMapId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyActiontarget(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionTargetId" when calling patchJourneyActiontarget';return this.apiClient.callApi("/api/v2/journey/actiontargets/{actionTargetId}","PATCH",{actionTargetId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyActiontemplate(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "actionTemplateId" when calling patchJourneyActiontemplate';return this.apiClient.callApi("/api/v2/journey/actiontemplates/{actionTemplateId}","PATCH",{actionTemplateId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyOutcome(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "outcomeId" when calling patchJourneyOutcome';return this.apiClient.callApi("/api/v2/journey/outcomes/{outcomeId}","PATCH",{outcomeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneySegment(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "segmentId" when calling patchJourneySegment';return this.apiClient.callApi("/api/v2/journey/segments/{segmentId}","PATCH",{segmentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchJourneyViewVersionJob(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling patchJourneyViewVersionJob';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling patchJourneyViewVersionJob';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling patchJourneyViewVersionJob';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchJourneyViewVersionJob';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}","PATCH",{viewId:e,journeyVersionId:i,jobId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsJourneysAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsJourneysAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsJourneysAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsJourneysAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/journeys/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyActionmaps(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actionmaps","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyActionmapsEstimatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postJourneyActionmapsEstimatesJobs';return this.apiClient.callApi("/api/v2/journey/actionmaps/estimates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyActiontemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/actiontemplates","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyDeploymentActionevent(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling postJourneyDeploymentActionevent';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postJourneyDeploymentActionevent';return this.apiClient.callApi("/api/v2/journey/deployments/{deploymentId}/actionevent","POST",{deploymentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyDeploymentAppevents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling postJourneyDeploymentAppevents';return this.apiClient.callApi("/api/v2/journey/deployments/{deploymentId}/appevents","POST",{deploymentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyDeploymentWebevents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling postJourneyDeploymentWebevents';return this.apiClient.callApi("/api/v2/journey/deployments/{deploymentId}/webevents","POST",{deploymentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyFlowsPathsQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/flows/paths/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyOutcomes(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/outcomes","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyOutcomesAttributionsJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/outcomes/attributions/jobs","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyOutcomesPredictors(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/outcomes/predictors","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneySegments(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/segments","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyViewVersionJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling postJourneyViewVersionJobs';if(void 0===i||null===i)throw'Missing the required parameter "journeyVersionId" when calling postJourneyViewVersionJobs';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs","POST",{viewId:e,journeyVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyViewVersions(e,i){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling postJourneyViewVersions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postJourneyViewVersions';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions","POST",{viewId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyViews(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postJourneyViews';return this.apiClient.callApi("/api/v2/journey/views","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postJourneyViewsEncodingsValidate(e){return e=e||{},this.apiClient.callApi("/api/v2/journey/views/encodings/validate","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putJourneyViewVersion(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "viewId" when calling putJourneyViewVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling putJourneyViewVersion';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putJourneyViewVersion';return this.apiClient.callApi("/api/v2/journey/views/{viewId}/versions/{versionId}","PUT",{viewId:e,versionId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class K{constructor(e){this.apiClient=e||d.instance}deleteKnowledgeKnowledgebase(e){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebase';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}","DELETE",{knowledgeBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseCategory(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseCategory';if(void 0===i||null===i)throw'Missing the required parameter "categoryId" when calling deleteKnowledgeKnowledgebaseCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}","DELETE",{knowledgeBaseId:e,categoryId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseDocument(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseDocument';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling deleteKnowledgeKnowledgebaseDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}","DELETE",{knowledgeBaseId:e,documentId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseDocumentVariation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "documentVariationId" when calling deleteKnowledgeKnowledgebaseDocumentVariation';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling deleteKnowledgeKnowledgebaseDocumentVariation';if(void 0===t||null===t)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseDocumentVariation';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}","DELETE",{documentVariationId:e,documentId:i,knowledgeBaseId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseExportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseExportJob';if(void 0===i||null===i)throw'Missing the required parameter "exportJobId" when calling deleteKnowledgeKnowledgebaseExportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs/{exportJobId}","DELETE",{knowledgeBaseId:e,exportJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseImportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseImportJob';if(void 0===i||null===i)throw'Missing the required parameter "importJobId" when calling deleteKnowledgeKnowledgebaseImportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}","DELETE",{knowledgeBaseId:e,importJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseLabel(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseLabel';if(void 0===i||null===i)throw'Missing the required parameter "labelId" when calling deleteKnowledgeKnowledgebaseLabel';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}","DELETE",{knowledgeBaseId:e,labelId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseLanguageCategory(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling deleteKnowledgeKnowledgebaseLanguageCategory';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseLanguageCategory';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling deleteKnowledgeKnowledgebaseLanguageCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}","DELETE",{categoryId:e,knowledgeBaseId:i,languageCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseLanguageDocument(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling deleteKnowledgeKnowledgebaseLanguageDocument';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseLanguageDocument';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling deleteKnowledgeKnowledgebaseLanguageDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}","DELETE",{documentId:e,knowledgeBaseId:i,languageCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseLanguageDocumentsImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling deleteKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===t||null===t)throw'Missing the required parameter "importId" when calling deleteKnowledgeKnowledgebaseLanguageDocumentsImport';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}","DELETE",{knowledgeBaseId:e,languageCode:i,importId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}","DELETE",{knowledgeBaseId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseSourcesServicenowSourceId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSourcesServicenowSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling deleteKnowledgeKnowledgebaseSourcesServicenowSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}","DELETE",{knowledgeBaseId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteKnowledgeKnowledgebaseSynchronizeJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSynchronizeJob';if(void 0===i||null===i)throw'Missing the required parameter "syncJobId" when calling deleteKnowledgeKnowledgebaseSynchronizeJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}","DELETE",{knowledgeBaseId:e,syncJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeGuestSessionCategories(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getKnowledgeGuestSessionCategories';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/categories","GET",{sessionId:e},{before:i.before,after:i.after,pageSize:i.pageSize,parentId:i.parentId,isRoot:i.isRoot,name:i.name,sortBy:i.sortBy,expand:i.expand,includeDocumentCount:i.includeDocumentCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeGuestSessionDocument(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getKnowledgeGuestSessionDocument';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeGuestSessionDocument';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}","GET",{sessionId:e,documentId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeGuestSessionDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling getKnowledgeGuestSessionDocuments';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents","GET",{sessionId:e},{categoryId:this.apiClient.buildCollectionParam(i.categoryId,"multi"),pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeIntegrationOptions(e){if(void 0===e||null===e)throw'Missing the required parameter "integrationId" when calling getKnowledgeIntegrationOptions';return this.apiClient.callApi("/api/v2/knowledge/integrations/{integrationId}/options","GET",{integrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebase(e){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebase';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}","GET",{knowledgeBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseCategories(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseCategories';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories","GET",{knowledgeBaseId:e},{before:i.before,after:i.after,pageSize:i.pageSize,parentId:i.parentId,isRoot:i.isRoot,name:i.name,sortBy:i.sortBy,expand:i.expand,includeDocumentCount:i.includeDocumentCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseCategory(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseCategory';if(void 0===i||null===i)throw'Missing the required parameter "categoryId" when calling getKnowledgeKnowledgebaseCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}","GET",{knowledgeBaseId:e,categoryId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocument(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocument';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}","GET",{knowledgeBaseId:e,documentId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi"),state:t.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentFeedback(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentFeedback';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentFeedback';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback","GET",{knowledgeBaseId:e,documentId:i},{before:t.before,after:t.after,pageSize:t.pageSize,onlyCommented:t.onlyCommented,documentVersionId:t.documentVersionId,documentVariationId:t.documentVariationId,appType:t.appType,queryType:t.queryType,userId:t.userId,queueId:t.queueId,state:t.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';if(void 0===t||null===t)throw'Missing the required parameter "feedbackId" when calling getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback/{feedbackId}","GET",{knowledgeBaseId:e,documentId:i,feedbackId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVariation(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "documentVariationId" when calling getKnowledgeKnowledgebaseDocumentVariation';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVariation';if(void 0===t||null===t)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVariation';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}","GET",{documentVariationId:e,documentId:i,knowledgeBaseId:t},{documentState:n.documentState},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVariations(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVariations';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVariations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations","GET",{knowledgeBaseId:e,documentId:i},{before:t.before,after:t.after,pageSize:t.pageSize,documentState:t.documentState},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVersion(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVersion';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVersion';if(void 0===t||null===t)throw'Missing the required parameter "versionId" when calling getKnowledgeKnowledgebaseDocumentVersion';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}","GET",{knowledgeBaseId:e,documentId:i,versionId:t},{expand:this.apiClient.buildCollectionParam(n.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVersionVariation(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVersionVariation';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVersionVariation';if(void 0===t||null===t)throw'Missing the required parameter "versionId" when calling getKnowledgeKnowledgebaseDocumentVersionVariation';if(void 0===n||null===n)throw'Missing the required parameter "variationId" when calling getKnowledgeKnowledgebaseDocumentVersionVariation';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}/variations/{variationId}","GET",{knowledgeBaseId:e,documentId:i,versionId:t,variationId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVersionVariations(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVersionVariations';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVersionVariations';if(void 0===t||null===t)throw'Missing the required parameter "versionId" when calling getKnowledgeKnowledgebaseDocumentVersionVariations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}/variations","GET",{knowledgeBaseId:e,documentId:i,versionId:t},{before:n.before,after:n.after,pageSize:n.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocumentVersions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocumentVersions';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseDocumentVersions';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions","GET",{knowledgeBaseId:e,documentId:i},{before:t.before,after:t.after,pageSize:t.pageSize,expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseDocuments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents","GET",{knowledgeBaseId:e},{before:i.before,after:i.after,pageSize:i.pageSize,interval:i.interval,documentId:this.apiClient.buildCollectionParam(i.documentId,"multi"),categoryId:this.apiClient.buildCollectionParam(i.categoryId,"multi"),includeSubcategories:i.includeSubcategories,includeDrafts:i.includeDrafts,labelIds:this.apiClient.buildCollectionParam(i.labelIds,"multi"),expand:this.apiClient.buildCollectionParam(i.expand,"multi"),externalIds:this.apiClient.buildCollectionParam(i.externalIds,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseExportJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseExportJob';if(void 0===i||null===i)throw'Missing the required parameter "exportJobId" when calling getKnowledgeKnowledgebaseExportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs/{exportJobId}","GET",{knowledgeBaseId:e,exportJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseImportJob(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseImportJob';if(void 0===i||null===i)throw'Missing the required parameter "importJobId" when calling getKnowledgeKnowledgebaseImportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}","GET",{knowledgeBaseId:e,importJobId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLabel(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLabel';if(void 0===i||null===i)throw'Missing the required parameter "labelId" when calling getKnowledgeKnowledgebaseLabel';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}","GET",{knowledgeBaseId:e,labelId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLabels(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLabels';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels","GET",{knowledgeBaseId:e},{before:i.before,after:i.after,pageSize:i.pageSize,name:i.name,includeDocumentCount:i.includeDocumentCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageCategories(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageCategories';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageCategories';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories","GET",{knowledgeBaseId:e,languageCode:i},{before:t.before,after:t.after,limit:t.limit,pageSize:t.pageSize,name:t.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageCategory(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling getKnowledgeKnowledgebaseLanguageCategory';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageCategory';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}","GET",{categoryId:e,knowledgeBaseId:i,languageCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageDocument(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseLanguageDocument';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageDocument';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}","GET",{documentId:e,knowledgeBaseId:i,languageCode:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageDocumentUpload(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling getKnowledgeKnowledgebaseLanguageDocumentUpload';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageDocumentUpload';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageDocumentUpload';if(void 0===n||null===n)throw'Missing the required parameter "uploadId" when calling getKnowledgeKnowledgebaseLanguageDocumentUpload';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}/uploads/{uploadId}","GET",{documentId:e,knowledgeBaseId:i,languageCode:t,uploadId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageDocuments(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageDocuments';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents","GET",{knowledgeBaseId:e,languageCode:i},{before:t.before,after:t.after,limit:t.limit,pageSize:t.pageSize,categories:t.categories,title:t.title,sortBy:t.sortBy,sortOrder:t.sortOrder,documentIds:this.apiClient.buildCollectionParam(t.documentIds,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageDocumentsImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===t||null===t)throw'Missing the required parameter "importId" when calling getKnowledgeKnowledgebaseLanguageDocumentsImport';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}","GET",{knowledgeBaseId:e,languageCode:i,importId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageTraining(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageTraining';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageTraining';if(void 0===t||null===t)throw'Missing the required parameter "trainingId" when calling getKnowledgeKnowledgebaseLanguageTraining';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings/{trainingId}","GET",{knowledgeBaseId:e,languageCode:i,trainingId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseLanguageTrainings(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseLanguageTrainings';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling getKnowledgeKnowledgebaseLanguageTrainings';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings","GET",{knowledgeBaseId:e,languageCode:i},{before:t.before,after:t.after,limit:t.limit,pageSize:t.pageSize,knowledgeDocumentsState:t.knowledgeDocumentsState},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseOperations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseOperations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations","GET",{knowledgeBaseId:e},{before:i.before,after:i.after,pageSize:i.pageSize,userId:this.apiClient.buildCollectionParam(i.userId,"multi"),type:this.apiClient.buildCollectionParam(i.type,"multi"),status:this.apiClient.buildCollectionParam(i.status,"multi"),interval:i.interval,sourceId:this.apiClient.buildCollectionParam(i.sourceId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseOperationsUsersQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseOperationsUsersQuery';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations/users/query","GET",{knowledgeBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseParseJob(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseParseJob';if(void 0===i||null===i)throw'Missing the required parameter "parseJobId" when calling getKnowledgeKnowledgebaseParseJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}","GET",{knowledgeBaseId:e,parseJobId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseSources(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSources';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources","GET",{knowledgeBaseId:e},{type:i.type,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),ids:this.apiClient.buildCollectionParam(i.ids,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseSourcesSalesforceSourceId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSourcesSalesforceSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling getKnowledgeKnowledgebaseSourcesSalesforceSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}","GET",{knowledgeBaseId:e,sourceId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseSourcesServicenowSourceId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSourcesServicenowSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling getKnowledgeKnowledgebaseSourcesServicenowSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}","GET",{knowledgeBaseId:e,sourceId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseSynchronizeJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSynchronizeJob';if(void 0===i||null===i)throw'Missing the required parameter "syncJobId" when calling getKnowledgeKnowledgebaseSynchronizeJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}","GET",{knowledgeBaseId:e,syncJobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseUnansweredGroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUnansweredGroup';if(void 0===i||null===i)throw'Missing the required parameter "groupId" when calling getKnowledgeKnowledgebaseUnansweredGroup';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}","GET",{knowledgeBaseId:e,groupId:i},{app:t.app,dateStart:t.dateStart,dateEnd:t.dateEnd},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===i||null===i)throw'Missing the required parameter "groupId" when calling getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===t||null===t)throw'Missing the required parameter "phraseGroupId" when calling getKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}/phrasegroups/{phraseGroupId}","GET",{knowledgeBaseId:e,groupId:i,phraseGroupId:t},{app:n.app,dateStart:n.dateStart,dateEnd:n.dateEnd},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseUnansweredGroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUnansweredGroups';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups","GET",{knowledgeBaseId:e},{app:i.app,dateStart:i.dateStart,dateEnd:i.dateEnd},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebaseUploadsUrlsJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUploadsUrlsJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getKnowledgeKnowledgebaseUploadsUrlsJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs/{jobId}","GET",{knowledgeBaseId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getKnowledgeKnowledgebases(e){return e=e||{},this.apiClient.callApi("/api/v2/knowledge/knowledgebases","GET",{},{before:e.before,after:e.after,limit:e.limit,pageSize:e.pageSize,name:e.name,coreLanguage:e.coreLanguage,published:e.published,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeGuestSessionDocumentsSearchSearchId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling patchKnowledgeGuestSessionDocumentsSearchSearchId';if(void 0===i||null===i)throw'Missing the required parameter "searchId" when calling patchKnowledgeGuestSessionDocumentsSearchSearchId';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeGuestSessionDocumentsSearchSearchId';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/search/{searchId}","PATCH",{sessionId:e,searchId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebase(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebase';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebase';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}","PATCH",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseCategory(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseCategory';if(void 0===i||null===i)throw'Missing the required parameter "categoryId" when calling patchKnowledgeKnowledgebaseCategory';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}","PATCH",{knowledgeBaseId:e,categoryId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseDocument(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseDocument';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling patchKnowledgeKnowledgebaseDocument';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}","PATCH",{knowledgeBaseId:e,documentId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';if(void 0===t||null===t)throw'Missing the required parameter "feedbackId" when calling patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback/{feedbackId}","PATCH",{knowledgeBaseId:e,documentId:i,feedbackId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseDocumentVariation(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "documentVariationId" when calling patchKnowledgeKnowledgebaseDocumentVariation';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling patchKnowledgeKnowledgebaseDocumentVariation';if(void 0===t||null===t)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseDocumentVariation';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseDocumentVariation';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}","PATCH",{documentVariationId:e,documentId:i,knowledgeBaseId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseDocumentsSearchSearchId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseDocumentsSearchSearchId';if(void 0===i||null===i)throw'Missing the required parameter "searchId" when calling patchKnowledgeKnowledgebaseDocumentsSearchSearchId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search/{searchId}","PATCH",{knowledgeBaseId:e,searchId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseImportJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseImportJob';if(void 0===i||null===i)throw'Missing the required parameter "importJobId" when calling patchKnowledgeKnowledgebaseImportJob';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseImportJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}","PATCH",{knowledgeBaseId:e,importJobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLabel(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLabel';if(void 0===i||null===i)throw'Missing the required parameter "labelId" when calling patchKnowledgeKnowledgebaseLabel';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLabel';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}","PATCH",{knowledgeBaseId:e,labelId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLanguageCategory(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling patchKnowledgeKnowledgebaseLanguageCategory';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLanguageCategory';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling patchKnowledgeKnowledgebaseLanguageCategory';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLanguageCategory';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}","PATCH",{categoryId:e,knowledgeBaseId:i,languageCode:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLanguageDocument(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling patchKnowledgeKnowledgebaseLanguageDocument';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLanguageDocument';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling patchKnowledgeKnowledgebaseLanguageDocument';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLanguageDocument';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}","PATCH",{documentId:e,knowledgeBaseId:i,languageCode:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLanguageDocuments(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLanguageDocuments';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling patchKnowledgeKnowledgebaseLanguageDocuments';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLanguageDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents","PATCH",{knowledgeBaseId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseLanguageDocumentsImport(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling patchKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===t||null===t)throw'Missing the required parameter "importId" when calling patchKnowledgeKnowledgebaseLanguageDocumentsImport';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseLanguageDocumentsImport';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}","PATCH",{knowledgeBaseId:e,languageCode:i,importId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseParseJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseParseJob';if(void 0===i||null===i)throw'Missing the required parameter "parseJobId" when calling patchKnowledgeKnowledgebaseParseJob';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseParseJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}","PATCH",{knowledgeBaseId:e,parseJobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseSynchronizeJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseSynchronizeJob';if(void 0===i||null===i)throw'Missing the required parameter "syncJobId" when calling patchKnowledgeKnowledgebaseSynchronizeJob';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseSynchronizeJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}","PATCH",{knowledgeBaseId:e,syncJobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===i||null===i)throw'Missing the required parameter "groupId" when calling patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===t||null===t)throw'Missing the required parameter "phraseGroupId" when calling patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchKnowledgeKnowledgebaseUnansweredGroupPhrasegroup';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}/phrasegroups/{phraseGroupId}","PATCH",{knowledgeBaseId:e,groupId:i,phraseGroupId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeDocumentuploads(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postKnowledgeDocumentuploads';return this.apiClient.callApi("/api/v2/knowledge/documentuploads","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentCopies(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentCopies';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeGuestSessionDocumentCopies';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/copies","POST",{sessionId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentFeedback(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentFeedback';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeGuestSessionDocumentFeedback';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/feedback","POST",{sessionId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentViews(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentViews';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeGuestSessionDocumentViews';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/views","POST",{sessionId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentsAnswers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentsAnswers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeGuestSessionDocumentsAnswers';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/answers","POST",{sessionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentsPresentations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentsPresentations';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/presentations","POST",{sessionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentsSearch';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/search","POST",{sessionId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessionDocumentsSearchSuggestions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postKnowledgeGuestSessionDocumentsSearchSuggestions';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions/{sessionId}/documents/search/suggestions","POST",{sessionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeGuestSessions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postKnowledgeGuestSessions';return this.apiClient.callApi("/api/v2/knowledge/guest/sessions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseCategories(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseCategories';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseCategories';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentCopies(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentCopies';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentCopies';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/copies","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentFeedback(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentFeedback';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentFeedback';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentVariations(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentVariations';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentVariations';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentVariations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentVersions(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentVersions';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentVersions';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentVersions';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentViews(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentViews';if(void 0===i||null===i)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseDocumentViews';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/views","POST",{knowledgeBaseId:e,documentId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocuments(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocuments';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsAnswers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsAnswers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentsAnswers';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/answers","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsBulkRemove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsBulkRemove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentsBulkRemove';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/bulk/remove","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsBulkUpdate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsBulkUpdate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentsBulkUpdate';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/bulk/update","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsPresentations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsPresentations';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/presentations","POST",{knowledgeBaseId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsQuery';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/query","POST",{knowledgeBaseId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsSearch';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search","POST",{knowledgeBaseId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsSearchSuggestions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsSearchSuggestions';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search/suggestions","POST",{knowledgeBaseId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseDocumentsVersionsBulkAdd(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseDocumentsVersionsBulkAdd';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseDocumentsVersionsBulkAdd';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/versions/bulk/add","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseExportJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseExportJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseExportJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseImportJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseImportJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseImportJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLabels(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLabels';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLabels';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageCategories(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageCategories';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageCategories';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLanguageCategories';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories","POST",{knowledgeBaseId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageDocumentUploads(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "documentId" when calling postKnowledgeKnowledgebaseLanguageDocumentUploads';if(void 0===i||null===i)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageDocumentUploads';if(void 0===t||null===t)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageDocumentUploads';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLanguageDocumentUploads';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}/uploads","POST",{documentId:e,knowledgeBaseId:i,languageCode:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageDocuments(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageDocuments';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageDocuments';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLanguageDocuments';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents","POST",{knowledgeBaseId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageDocumentsImports(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageDocumentsImports';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageDocumentsImports';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseLanguageDocumentsImports';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports","POST",{knowledgeBaseId:e,languageCode:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageTrainingPromote(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageTrainingPromote';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageTrainingPromote';if(void 0===t||null===t)throw'Missing the required parameter "trainingId" when calling postKnowledgeKnowledgebaseLanguageTrainingPromote';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings/{trainingId}/promote","POST",{knowledgeBaseId:e,languageCode:i,trainingId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseLanguageTrainings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseLanguageTrainings';if(void 0===i||null===i)throw'Missing the required parameter "languageCode" when calling postKnowledgeKnowledgebaseLanguageTrainings';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings","POST",{knowledgeBaseId:e,languageCode:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseParseJobImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseParseJobImport';if(void 0===i||null===i)throw'Missing the required parameter "parseJobId" when calling postKnowledgeKnowledgebaseParseJobImport';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseParseJobImport';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}/import","POST",{knowledgeBaseId:e,parseJobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseParseJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseParseJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseParseJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSearch';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/search","POST",{knowledgeBaseId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSourcesSalesforce(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesSalesforce';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSourcesSalesforce';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}/sync","POST",{knowledgeBaseId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSourcesServicenow(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesServicenow';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSourcesServicenow';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}/sync","POST",{knowledgeBaseId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSynchronizeJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSynchronizeJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSynchronizeJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseUploadsUrlsJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseUploadsUrlsJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseUploadsUrlsJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebases(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebases';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putKnowledgeKnowledgebaseSourcesSalesforceSourceId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}","PUT",{knowledgeBaseId:e,sourceId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putKnowledgeKnowledgebaseSourcesServicenowSourceId(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}","PUT",{knowledgeBaseId:e,sourceId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class J{constructor(e){this.apiClient=e||d.instance}deleteLanguageunderstandingDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteLanguageunderstandingDomain';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}","DELETE",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLanguageunderstandingDomainFeedbackFeedbackId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteLanguageunderstandingDomainFeedbackFeedbackId';if(void 0===i||null===i)throw'Missing the required parameter "feedbackId" when calling deleteLanguageunderstandingDomainFeedbackFeedbackId';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId}","DELETE",{domainId:e,feedbackId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLanguageunderstandingDomainVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteLanguageunderstandingDomainVersion';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling deleteLanguageunderstandingDomainVersion';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}","DELETE",{domainId:e,domainVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLanguageunderstandingMiner(e){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling deleteLanguageunderstandingMiner';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}","DELETE",{minerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLanguageunderstandingMinerDraft(e,i){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling deleteLanguageunderstandingMinerDraft';if(void 0===i||null===i)throw'Missing the required parameter "draftId" when calling deleteLanguageunderstandingMinerDraft';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}","DELETE",{minerId:e,draftId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomain';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainFeedback(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainFeedback';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/feedback","GET",{domainId:e},{intentName:i.intentName,assessment:i.assessment,dateStart:i.dateStart,dateEnd:i.dateEnd,includeDeleted:i.includeDeleted,language:i.language,pageNumber:i.pageNumber,pageSize:i.pageSize,enableCursorPagination:i.enableCursorPagination,includeTrainingUtterances:i.includeTrainingUtterances,after:i.after,fields:this.apiClient.buildCollectionParam(i.fields,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainFeedbackFeedbackId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainFeedbackFeedbackId';if(void 0===i||null===i)throw'Missing the required parameter "feedbackId" when calling getLanguageunderstandingDomainFeedbackFeedbackId';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId}","GET",{domainId:e,feedbackId:i},{fields:this.apiClient.buildCollectionParam(t.fields,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainVersion(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainVersion';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling getLanguageunderstandingDomainVersion';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}","GET",{domainId:e,domainVersionId:i},{includeUtterances:t.includeUtterances},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainVersionReport(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainVersionReport';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling getLanguageunderstandingDomainVersionReport';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/report","GET",{domainId:e,domainVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomainVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getLanguageunderstandingDomainVersions';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions","GET",{domainId:e},{includeUtterances:i.includeUtterances,pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingDomains(e){return e=e||{},this.apiClient.callApi("/api/v2/languageunderstanding/domains","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMiner(e){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMiner';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}","GET",{minerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerDraft(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerDraft';if(void 0===i||null===i)throw'Missing the required parameter "draftId" when calling getLanguageunderstandingMinerDraft';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}","GET",{minerId:e,draftId:i},{draftIntentId:t.draftIntentId,draftTopicId:t.draftTopicId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerDrafts(e){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerDrafts';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts","GET",{minerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerIntent(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerIntent';if(void 0===i||null===i)throw'Missing the required parameter "intentId" when calling getLanguageunderstandingMinerIntent';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/intents/{intentId}","GET",{minerId:e,intentId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerIntents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerIntents';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/intents","GET",{minerId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerTopic(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerTopic';if(void 0===i||null===i)throw'Missing the required parameter "topicId" when calling getLanguageunderstandingMinerTopic';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/topics/{topicId}","GET",{minerId:e,topicId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerTopicPhrase(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerTopicPhrase';if(void 0===i||null===i)throw'Missing the required parameter "topicId" when calling getLanguageunderstandingMinerTopicPhrase';if(void 0===t||null===t)throw'Missing the required parameter "phraseId" when calling getLanguageunderstandingMinerTopicPhrase';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/topics/{topicId}/phrases/{phraseId}","GET",{minerId:e,topicId:i,phraseId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMinerTopics(e){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling getLanguageunderstandingMinerTopics';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/topics","GET",{minerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingMiners(e){return e=e||{},this.apiClient.callApi("/api/v2/languageunderstanding/miners","GET",{},{minerType:e.minerType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguageunderstandingSettings(){return this.apiClient.callApi("/api/v2/languageunderstanding/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchLanguageunderstandingDomain(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling patchLanguageunderstandingDomain';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchLanguageunderstandingDomain';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}","PATCH",{domainId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchLanguageunderstandingMinerDraft(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling patchLanguageunderstandingMinerDraft';if(void 0===i||null===i)throw'Missing the required parameter "draftId" when calling patchLanguageunderstandingMinerDraft';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}","PATCH",{minerId:e,draftId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainFeedback(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainFeedback';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLanguageunderstandingDomainFeedback';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/feedback","POST",{domainId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainVersionDetect(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainVersionDetect';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling postLanguageunderstandingDomainVersionDetect';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postLanguageunderstandingDomainVersionDetect';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/detect","POST",{domainId:e,domainVersionId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainVersionPublish(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainVersionPublish';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling postLanguageunderstandingDomainVersionPublish';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/publish","POST",{domainId:e,domainVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainVersionTrain(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainVersionTrain';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling postLanguageunderstandingDomainVersionTrain';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/train","POST",{domainId:e,domainVersionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomainVersions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postLanguageunderstandingDomainVersions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLanguageunderstandingDomainVersions';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions","POST",{domainId:e},{includeUtterances:t.includeUtterances},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingDomains(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLanguageunderstandingDomains';return this.apiClient.callApi("/api/v2/languageunderstanding/domains","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingMinerDrafts(e,i){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling postLanguageunderstandingMinerDrafts';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLanguageunderstandingMinerDrafts';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/drafts","POST",{minerId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingMinerExecute(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "minerId" when calling postLanguageunderstandingMinerExecute';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/execute","POST",{minerId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingMiners(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLanguageunderstandingMiners';return this.apiClient.callApi("/api/v2/languageunderstanding/miners","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putLanguageunderstandingDomainVersion(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling putLanguageunderstandingDomainVersion';if(void 0===i||null===i)throw'Missing the required parameter "domainVersionId" when calling putLanguageunderstandingDomainVersion';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putLanguageunderstandingDomainVersion';return this.apiClient.callApi("/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}","PUT",{domainId:e,domainVersionId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class V{constructor(e){this.apiClient=e||d.instance}deleteLanguage(e){if(void 0===e||null===e)throw'Missing the required parameter "languageId" when calling deleteLanguage';return this.apiClient.callApi("/api/v2/languages/{languageId}","DELETE",{languageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguage(e){if(void 0===e||null===e)throw'Missing the required parameter "languageId" when calling getLanguage';return this.apiClient.callApi("/api/v2/languages/{languageId}","GET",{languageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguages(e){return e=e||{},this.apiClient.callApi("/api/v2/languages","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguagesTranslations(){return this.apiClient.callApi("/api/v2/languages/translations","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguagesTranslationsBuiltin(e){if(void 0===e||null===e)throw'Missing the required parameter "language" when calling getLanguagesTranslationsBuiltin';return this.apiClient.callApi("/api/v2/languages/translations/builtin","GET",{},{language:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguagesTranslationsOrganization(e){if(void 0===e||null===e)throw'Missing the required parameter "language" when calling getLanguagesTranslationsOrganization';return this.apiClient.callApi("/api/v2/languages/translations/organization","GET",{},{language:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLanguagesTranslationsUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getLanguagesTranslationsUser';return this.apiClient.callApi("/api/v2/languages/translations/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguages(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLanguages';return this.apiClient.callApi("/api/v2/languages","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class F{constructor(e){this.apiClient=e||d.instance}deleteLearningAssignment(e){if(void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling deleteLearningAssignment';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}","DELETE",{assignmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteLearningModule(e){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling deleteLearningModule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}","DELETE",{moduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningAssignment(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling getLearningAssignment';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}","GET",{assignmentId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningAssignmentStep(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling getLearningAssignmentStep';if(void 0===i||null===i)throw'Missing the required parameter "stepId" when calling getLearningAssignmentStep';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/steps/{stepId}","GET",{assignmentId:e,stepId:i},{shareableContentObjectId:t.shareableContentObjectId,defaultShareableContentObject:t.defaultShareableContentObject,expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningAssignments(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments","GET",{},{moduleId:e.moduleId,interval:e.interval,completionInterval:e.completionInterval,overdue:e.overdue,pageSize:e.pageSize,pageNumber:e.pageNumber,pass:e.pass,minPercentageScore:e.minPercentageScore,maxPercentageScore:e.maxPercentageScore,sortOrder:e.sortOrder,sortBy:e.sortBy,userId:this.apiClient.buildCollectionParam(e.userId,"multi"),types:this.apiClient.buildCollectionParam(e.types,"multi"),states:this.apiClient.buildCollectionParam(e.states,"multi"),expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningAssignmentsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments/me","GET",{},{moduleId:e.moduleId,interval:e.interval,completionInterval:e.completionInterval,overdue:e.overdue,pageSize:e.pageSize,pageNumber:e.pageNumber,pass:e.pass,minPercentageScore:e.minPercentageScore,maxPercentageScore:e.maxPercentageScore,sortOrder:e.sortOrder,sortBy:e.sortBy,types:this.apiClient.buildCollectionParam(e.types,"multi"),states:this.apiClient.buildCollectionParam(e.states,"multi"),expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModule(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}","GET",{moduleId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModuleJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModuleJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getLearningModuleJob';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/jobs/{jobId}","GET",{moduleId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModulePreview(e){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModulePreview';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/preview","GET",{moduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModuleRule(e){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModuleRule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/rule","GET",{moduleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModuleVersion(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling getLearningModuleVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getLearningModuleVersion';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/versions/{versionId}","GET",{moduleId:e,versionId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModules(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/modules","GET",{},{isArchived:e.isArchived,types:this.apiClient.buildCollectionParam(e.types,"multi"),pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,sortBy:e.sortBy,searchTerm:e.searchTerm,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),isPublished:e.isPublished,statuses:this.apiClient.buildCollectionParam(e.statuses,"multi"),externalIds:this.apiClient.buildCollectionParam(e.externalIds,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModulesAssignments(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userIds" when calling getLearningModulesAssignments';return this.apiClient.callApi("/api/v2/learning/modules/assignments","GET",{},{userIds:this.apiClient.buildCollectionParam(e,"multi"),pageSize:i.pageSize,pageNumber:i.pageNumber,searchTerm:i.searchTerm,overdue:i.overdue,assignmentStates:this.apiClient.buildCollectionParam(i.assignmentStates,"multi"),expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningModulesCoverartCoverArtId(e){if(void 0===e||null===e)throw'Missing the required parameter "coverArtId" when calling getLearningModulesCoverartCoverArtId';return this.apiClient.callApi("/api/v2/learning/modules/coverart/{coverArtId}","GET",{coverArtId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLearningScormScormId(e){if(void 0===e||null===e)throw'Missing the required parameter "scormId" when calling getLearningScormScormId';return this.apiClient.callApi("/api/v2/learning/scorm/{scormId}","GET",{scormId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchLearningAssignment(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling patchLearningAssignment';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}","PATCH",{assignmentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchLearningAssignmentReschedule(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling patchLearningAssignmentReschedule';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/reschedule","PATCH",{assignmentId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchLearningAssignmentStep(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling patchLearningAssignmentStep';if(void 0===i||null===i)throw'Missing the required parameter "stepId" when calling patchLearningAssignmentStep';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/steps/{stepId}","PATCH",{assignmentId:e,stepId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchLearningModuleUserAssignments(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling patchLearningModuleUserAssignments';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchLearningModuleUserAssignments';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchLearningModuleUserAssignments';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/users/{userId}/assignments","PATCH",{moduleId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssessmentsScoring(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLearningAssessmentsScoring';return this.apiClient.callApi("/api/v2/learning/assessments/scoring","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentReassign(e){if(void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling postLearningAssignmentReassign';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/reassign","POST",{assignmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentReset(e){if(void 0===e||null===e)throw'Missing the required parameter "assignmentId" when calling postLearningAssignmentReset';return this.apiClient.callApi("/api/v2/learning/assignments/{assignmentId}/reset","POST",{assignmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignments(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLearningAssignmentsAggregatesQuery';return this.apiClient.callApi("/api/v2/learning/assignments/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentsBulkadd(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments/bulkadd","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningAssignmentsBulkremove(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/assignments/bulkremove","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningModuleJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling postLearningModuleJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLearningModuleJobs';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/jobs","POST",{moduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningModulePublish(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling postLearningModulePublish';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/publish","POST",{moduleId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningModules(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLearningModules';return this.apiClient.callApi("/api/v2/learning/modules","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningRulesQuery(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "pageSize" when calling postLearningRulesQuery';if(void 0===i||null===i)throw'Missing the required parameter "pageNumber" when calling postLearningRulesQuery';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postLearningRulesQuery';return this.apiClient.callApi("/api/v2/learning/rules/query","POST",{},{pageSize:e,pageNumber:i},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningScheduleslotsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLearningScheduleslotsQuery';return this.apiClient.callApi("/api/v2/learning/scheduleslots/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLearningScorm(e){return e=e||{},this.apiClient.callApi("/api/v2/learning/scorm","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putLearningModule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling putLearningModule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putLearningModule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}","PUT",{moduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putLearningModulePreview(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling putLearningModulePreview';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putLearningModulePreview';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/preview","PUT",{moduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putLearningModuleRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "moduleId" when calling putLearningModuleRule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putLearningModuleRule';return this.apiClient.callApi("/api/v2/learning/modules/{moduleId}/rule","PUT",{moduleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Q{constructor(e){this.apiClient=e||d.instance}getLicenseDefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "licenseId" when calling getLicenseDefinition';return this.apiClient.callApi("/api/v2/license/definitions/{licenseId}","GET",{licenseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLicenseDefinitions(){return this.apiClient.callApi("/api/v2/license/definitions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLicenseToggle(e){if(void 0===e||null===e)throw'Missing the required parameter "featureName" when calling getLicenseToggle';return this.apiClient.callApi("/api/v2/license/toggles/{featureName}","GET",{featureName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLicenseUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getLicenseUser';return this.apiClient.callApi("/api/v2/license/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLicenseUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/license/users","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLicenseInfer(e){return e=e||{},this.apiClient.callApi("/api/v2/license/infer","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLicenseOrganization(e){return e=e||{},this.apiClient.callApi("/api/v2/license/organization","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLicenseToggle(e){if(void 0===e||null===e)throw'Missing the required parameter "featureName" when calling postLicenseToggle';return this.apiClient.callApi("/api/v2/license/toggles/{featureName}","POST",{featureName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postLicenseUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/license/users","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class _{constructor(e){this.apiClient=e||d.instance}deleteLocation(e){if(void 0===e||null===e)throw'Missing the required parameter "locationId" when calling deleteLocation';return this.apiClient.callApi("/api/v2/locations/{locationId}","DELETE",{locationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocation(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "locationId" when calling getLocation';return this.apiClient.callApi("/api/v2/locations/{locationId}","GET",{locationId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocationSublocations(e){if(void 0===e||null===e)throw'Missing the required parameter "locationId" when calling getLocationSublocations';return this.apiClient.callApi("/api/v2/locations/{locationId}/sublocations","GET",{locationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocations(e){return e=e||{},this.apiClient.callApi("/api/v2/locations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocationsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getLocationsSearch';return this.apiClient.callApi("/api/v2/locations/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchLocation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "locationId" when calling patchLocation';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchLocation';return this.apiClient.callApi("/api/v2/locations/{locationId}","PATCH",{locationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLocations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLocations';return this.apiClient.callApi("/api/v2/locations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postLocationsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLocationsSearch';return this.apiClient.callApi("/api/v2/locations/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class H{constructor(e){this.apiClient=e||d.instance}deleteDiagnosticsLogcaptureBrowserUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteDiagnosticsLogcaptureBrowserUser';return this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/users/{userId}","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDiagnosticsLogcaptureBrowserEntriesDownloadJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getDiagnosticsLogcaptureBrowserEntriesDownloadJob';return this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/entries/download/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDiagnosticsLogcaptureBrowserUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getDiagnosticsLogcaptureBrowserUser';return this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/users/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDiagnosticsLogcaptureBrowserUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/users","GET",{},{includeExpired:e.includeExpired},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postDiagnosticsLogcaptureBrowserEntriesDownloadJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/entries/download/jobs","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postDiagnosticsLogcaptureBrowserEntriesQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/entries/query","POST",{},{before:e.before,after:e.after,pageSize:e.pageSize},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postDiagnosticsLogcaptureBrowserUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling postDiagnosticsLogcaptureBrowserUser';return this.apiClient.callApi("/api/v2/diagnostics/logcapture/browser/users/{userId}","POST",{userId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class ${constructor(e){this.apiClient=e||d.instance}deleteMessagingSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling deleteMessagingSetting';return this.apiClient.callApi("/api/v2/messaging/settings/{messageSettingId}","DELETE",{messageSettingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteMessagingSettingsDefault(){return this.apiClient.callApi("/api/v2/messaging/settings/default","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteMessagingSupportedcontentSupportedContentId(e){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling deleteMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/messaging/supportedcontent/{supportedContentId}","DELETE",{supportedContentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSetting(e){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling getMessagingSetting';return this.apiClient.callApi("/api/v2/messaging/settings/{messageSettingId}","GET",{messageSettingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/messaging/settings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSettingsDefault(){return this.apiClient.callApi("/api/v2/messaging/settings/default","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSupportedcontent(e){return e=e||{},this.apiClient.callApi("/api/v2/messaging/supportedcontent","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMessagingSupportedcontentSupportedContentId(e){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling getMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/messaging/supportedcontent/{supportedContentId}","GET",{supportedContentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchMessagingSetting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageSettingId" when calling patchMessagingSetting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchMessagingSetting';return this.apiClient.callApi("/api/v2/messaging/settings/{messageSettingId}","PATCH",{messageSettingId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchMessagingSupportedcontentSupportedContentId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "supportedContentId" when calling patchMessagingSupportedcontentSupportedContentId';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchMessagingSupportedcontentSupportedContentId';return this.apiClient.callApi("/api/v2/messaging/supportedcontent/{supportedContentId}","PATCH",{supportedContentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postMessagingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postMessagingSettings';return this.apiClient.callApi("/api/v2/messaging/settings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postMessagingSupportedcontent(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postMessagingSupportedcontent';return this.apiClient.callApi("/api/v2/messaging/supportedcontent","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putMessagingSettingsDefault(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putMessagingSettingsDefault';return this.apiClient.callApi("/api/v2/messaging/settings/default","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Z{constructor(e){this.apiClient=e||d.instance}deleteMobiledevice(e){if(void 0===e||null===e)throw'Missing the required parameter "deviceId" when calling deleteMobiledevice';return this.apiClient.callApi("/api/v2/mobiledevices/{deviceId}","DELETE",{deviceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMobiledevice(e){if(void 0===e||null===e)throw'Missing the required parameter "deviceId" when calling getMobiledevice';return this.apiClient.callApi("/api/v2/mobiledevices/{deviceId}","GET",{deviceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getMobiledevices(e){return e=e||{},this.apiClient.callApi("/api/v2/mobiledevices","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postMobiledevices(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postMobiledevices';return this.apiClient.callApi("/api/v2/mobiledevices","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putMobiledevice(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deviceId" when calling putMobiledevice';return this.apiClient.callApi("/api/v2/mobiledevices/{deviceId}","PUT",{deviceId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class X{constructor(e){this.apiClient=e||d.instance}deleteNotificationsChannelSubscriptions(e){if(void 0===e||null===e)throw'Missing the required parameter "channelId" when calling deleteNotificationsChannelSubscriptions';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}/subscriptions","DELETE",{channelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getNotificationsAvailabletopics(e){return e=e||{},this.apiClient.callApi("/api/v2/notifications/availabletopics","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi"),includePreview:e.includePreview},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getNotificationsChannelSubscriptions(e){if(void 0===e||null===e)throw'Missing the required parameter "channelId" when calling getNotificationsChannelSubscriptions';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}/subscriptions","GET",{channelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getNotificationsChannels(e){return e=e||{},this.apiClient.callApi("/api/v2/notifications/channels","GET",{},{includechannels:e.includechannels},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}headNotificationsChannel(e){if(void 0===e||null===e)throw'Missing the required parameter "channelId" when calling headNotificationsChannel';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}","HEAD",{channelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postNotificationsChannelSubscriptions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "channelId" when calling postNotificationsChannelSubscriptions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postNotificationsChannelSubscriptions';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}/subscriptions","POST",{channelId:e},{ignoreErrors:t.ignoreErrors},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postNotificationsChannels(){return this.apiClient.callApi("/api/v2/notifications/channels","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putNotificationsChannelSubscriptions(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "channelId" when calling putNotificationsChannelSubscriptions';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putNotificationsChannelSubscriptions';return this.apiClient.callApi("/api/v2/notifications/channels/{channelId}/subscriptions","PUT",{channelId:e},{ignoreErrors:t.ignoreErrors},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Y{constructor(e){this.apiClient=e||d.instance}deleteOauthClient(e){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling deleteOauthClient';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}","DELETE",{clientId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthAuthorization(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "clientId" when calling getOauthAuthorization';return this.apiClient.callApi("/api/v2/oauth/authorizations/{clientId}","GET",{clientId:e},{},{"Accept-Language":i.acceptLanguage},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthAuthorizations(e){return e=e||{},this.apiClient.callApi("/api/v2/oauth/authorizations","GET",{},{},{"Accept-Language":e.acceptLanguage},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClient(e){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling getOauthClient';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}","GET",{clientId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClientUsageQueryResult(e,i){if(void 0===e||null===e)throw'Missing the required parameter "executionId" when calling getOauthClientUsageQueryResult';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling getOauthClientUsageQueryResult';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/query/results/{executionId}","GET",{executionId:e,clientId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClientUsageSummary(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "clientId" when calling getOauthClientUsageSummary';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/summary","GET",{clientId:e},{days:i.days},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClients(){return this.apiClient.callApi("/api/v2/oauth/clients","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthScope(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scopeId" when calling getOauthScope';return this.apiClient.callApi("/api/v2/oauth/scopes/{scopeId}","GET",{scopeId:e},{},{"Accept-Language":i.acceptLanguage},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthScopes(e){return e=e||{},this.apiClient.callApi("/api/v2/oauth/scopes","GET",{},{},{"Accept-Language":e.acceptLanguage},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOauthClientSecret(e){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling postOauthClientSecret';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/secret","POST",{clientId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOauthClientUsageQuery(e,i){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling postOauthClientUsageQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOauthClientUsageQuery';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/query","POST",{clientId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOauthClients(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOauthClients';return this.apiClient.callApi("/api/v2/oauth/clients","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOauthClient(e,i){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling putOauthClient';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOauthClient';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}","PUT",{clientId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class ee{constructor(e){this.apiClient=e||d.instance}deleteAuthorizationDivision(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling deleteAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","DELETE",{divisionId:e},{force:i.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivision(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling getAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","GET",{divisionId:e},{objectCount:i.objectCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisions(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/divisions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,objectCount:e.objectCount,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionsHome(){return this.apiClient.callApi("/api/v2/authorization/divisions/home","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionsLimit(){return this.apiClient.callApi("/api/v2/authorization/divisions/limit","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisionObject(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling postAuthorizationDivisionObject';if(void 0===i||null===i)throw'Missing the required parameter "objectType" when calling postAuthorizationDivisionObject';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postAuthorizationDivisionObject';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/objects/{objectType}","POST",{divisionId:e,objectType:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisionRestore(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling postAuthorizationDivisionRestore';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}/restore","POST",{divisionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationDivisions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAuthorizationDivisions';return this.apiClient.callApi("/api/v2/authorization/divisions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putAuthorizationDivision(e,i){if(void 0===e||null===e)throw'Missing the required parameter "divisionId" when calling putAuthorizationDivision';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putAuthorizationDivision';return this.apiClient.callApi("/api/v2/authorization/divisions/{divisionId}","PUT",{divisionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class ie{constructor(e){this.apiClient=e||d.instance}getUsageEventsDefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "eventDefinitionId" when calling getUsageEventsDefinition';return this.apiClient.callApi("/api/v2/usage/events/definitions/{eventDefinitionId}","GET",{eventDefinitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsageEventsDefinitions(){return this.apiClient.callApi("/api/v2/usage/events/definitions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class te{constructor(e){this.apiClient=e||d.instance}getFieldconfig(e){if(void 0===e||null===e)throw'Missing the required parameter "type" when calling getFieldconfig';return this.apiClient.callApi("/api/v2/fieldconfig","GET",{},{type:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsAuthenticationSettings(){return this.apiClient.callApi("/api/v2/organizations/authentication/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsEmbeddedintegration(){return this.apiClient.callApi("/api/v2/organizations/embeddedintegration","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsIpaddressauthentication(){return this.apiClient.callApi("/api/v2/organizations/ipaddressauthentication","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsChangerequest(e){if(void 0===e||null===e)throw'Missing the required parameter "requestId" when calling getOrganizationsLimitsChangerequest';return this.apiClient.callApi("/api/v2/organizations/limits/changerequests/{requestId}","GET",{requestId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsChangerequests(e){return e=e||{},this.apiClient.callApi("/api/v2/organizations/limits/changerequests","GET",{},{after:e.after,before:e.before,status:e.status,pageSize:e.pageSize,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsDocs(){return this.apiClient.callApi("/api/v2/organizations/limits/docs","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsDocsFreetrial(){return this.apiClient.callApi("/api/v2/organizations/limits/docs/freetrial","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespace(e){if(void 0===e||null===e)throw'Missing the required parameter "namespaceName" when calling getOrganizationsLimitsNamespace';return this.apiClient.callApi("/api/v2/organizations/limits/namespaces/{namespaceName}","GET",{namespaceName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespaceCounts(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "namespaceName" when calling getOrganizationsLimitsNamespaceCounts';return this.apiClient.callApi("/api/v2/organizations/limits/namespaces/{namespaceName}/counts","GET",{namespaceName:e},{cursor:i.cursor,entityId:i.entityId,userId:i.userId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespaceDefaults(e){if(void 0===e||null===e)throw'Missing the required parameter "namespaceName" when calling getOrganizationsLimitsNamespaceDefaults';return this.apiClient.callApi("/api/v2/organizations/limits/namespaces/{namespaceName}/defaults","GET",{namespaceName:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespaceLimitCounts(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "namespaceName" when calling getOrganizationsLimitsNamespaceLimitCounts';if(void 0===i||null===i)throw'Missing the required parameter "limitName" when calling getOrganizationsLimitsNamespaceLimitCounts';return this.apiClient.callApi("/api/v2/organizations/limits/namespaces/{namespaceName}/limits/{limitName}/counts","GET",{namespaceName:e,limitName:i},{entityId:t.entityId,userId:t.userId,cursor:t.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsLimitsNamespaces(e){return e=e||{},this.apiClient.callApi("/api/v2/organizations/limits/namespaces","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsMe(){return this.apiClient.callApi("/api/v2/organizations/me","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrganizationsWhitelist(){return this.apiClient.callApi("/api/v2/organizations/whitelist","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchOrganizationsAuthenticationSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchOrganizationsAuthenticationSettings';return this.apiClient.callApi("/api/v2/organizations/authentication/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchOrganizationsFeature(e,i){if(void 0===e||null===e)throw'Missing the required parameter "featureName" when calling patchOrganizationsFeature';if(void 0===i||null===i)throw'Missing the required parameter "enabled" when calling patchOrganizationsFeature';return this.apiClient.callApi("/api/v2/organizations/features/{featureName}","PATCH",{featureName:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOrganizationsEmbeddedintegration(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putOrganizationsEmbeddedintegration';return this.apiClient.callApi("/api/v2/organizations/embeddedintegration","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOrganizationsIpaddressauthentication(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putOrganizationsIpaddressauthentication';return this.apiClient.callApi("/api/v2/organizations/ipaddressauthentication","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOrganizationsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/organizations/me","PUT",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putOrganizationsWhitelist(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putOrganizationsWhitelist';return this.apiClient.callApi("/api/v2/organizations/whitelist","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class ne{constructor(e){this.apiClient=e||d.instance}deleteOrgauthorizationTrustee(e){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrustee';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}","DELETE",{trusteeOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeCloneduser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeCloneduser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrusteeCloneduser';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/clonedusers/{trusteeUserId}","DELETE",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeGroup';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling deleteOrgauthorizationTrusteeGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}","DELETE",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeGroupRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeGroupRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling deleteOrgauthorizationTrusteeGroupRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles","DELETE",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrusteeUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}","DELETE",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrusteeUserRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling deleteOrgauthorizationTrusteeUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrusteeUserRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles","DELETE",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustees(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOrgauthorizationTrustees';return this.apiClient.callApi("/api/v2/orgauthorization/trustees","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustor(e){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling deleteOrgauthorizationTrustor';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}","DELETE",{trustorOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustorCloneduser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling deleteOrgauthorizationTrustorCloneduser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrustorCloneduser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}","DELETE",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustorGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling deleteOrgauthorizationTrustorGroup';if(void 0===i||null===i)throw'Missing the required parameter "trustorGroupId" when calling deleteOrgauthorizationTrustorGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}","DELETE",{trustorOrgId:e,trustorGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustorUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling deleteOrgauthorizationTrustorUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling deleteOrgauthorizationTrustorUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}","DELETE",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrgauthorizationTrustors(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOrgauthorizationTrustors';return this.apiClient.callApi("/api/v2/orgauthorization/trustors","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationPairing(e){if(void 0===e||null===e)throw'Missing the required parameter "pairingId" when calling getOrgauthorizationPairing';return this.apiClient.callApi("/api/v2/orgauthorization/pairings/{pairingId}","GET",{pairingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustee(e){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrustee';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}","GET",{trusteeOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeClonedusers(e){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeClonedusers';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/clonedusers","GET",{trusteeOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeGroup';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling getOrgauthorizationTrusteeGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}","GET",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeGroupRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeGroupRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling getOrgauthorizationTrusteeGroupRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles","GET",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeGroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeGroups';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups","GET",{trusteeOrgId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling getOrgauthorizationTrusteeUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}","GET",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeUserRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling getOrgauthorizationTrusteeUserRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles","GET",{trusteeOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteeUsers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling getOrgauthorizationTrusteeUsers';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users","GET",{trusteeOrgId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustees(e){return e=e||{},this.apiClient.callApi("/api/v2/orgauthorization/trustees","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteesCare(){return this.apiClient.callApi("/api/v2/orgauthorization/trustees/care","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrusteesDefault(){return this.apiClient.callApi("/api/v2/orgauthorization/trustees/default","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustor(e){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustor';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}","GET",{trustorOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorCloneduser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorCloneduser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling getOrgauthorizationTrustorCloneduser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}","GET",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorClonedusers(e){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorClonedusers';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers","GET",{trustorOrgId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorGroup';if(void 0===i||null===i)throw'Missing the required parameter "trustorGroupId" when calling getOrgauthorizationTrustorGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}","GET",{trustorOrgId:e,trustorGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorGroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorGroups';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/groups","GET",{trustorOrgId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling getOrgauthorizationTrustorUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}","GET",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustorUsers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling getOrgauthorizationTrustorUsers';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/users","GET",{trustorOrgId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrgauthorizationTrustors(e){return e=e||{},this.apiClient.callApi("/api/v2/orgauthorization/trustors","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationPairings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOrgauthorizationPairings';return this.apiClient.callApi("/api/v2/orgauthorization/pairings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrusteeGroups(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling postOrgauthorizationTrusteeGroups';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOrgauthorizationTrusteeGroups';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups","POST",{trusteeOrgId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrusteeUsers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling postOrgauthorizationTrusteeUsers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOrgauthorizationTrusteeUsers';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users","POST",{trusteeOrgId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrustees(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOrgauthorizationTrustees';return this.apiClient.callApi("/api/v2/orgauthorization/trustees","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrusteesAudits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postOrgauthorizationTrusteesAudits';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/audits","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrusteesCare(e){return e=e||{},this.apiClient.callApi("/api/v2/orgauthorization/trustees/care","POST",{},{assignDefaultRole:e.assignDefaultRole,autoExpire:e.autoExpire,assignFullAccess:e.assignFullAccess,allowTrustedUserAccess:e.allowTrustedUserAccess},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrusteesDefault(e){return e=e||{},this.apiClient.callApi("/api/v2/orgauthorization/trustees/default","POST",{},{assignDefaultRole:e.assignDefaultRole,autoExpire:e.autoExpire},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOrgauthorizationTrustorAudits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postOrgauthorizationTrustorAudits';return this.apiClient.callApi("/api/v2/orgauthorization/trustor/audits","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,sortOrder:i.sortOrder},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrustee(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrustee';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOrgauthorizationTrustee';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}","PUT",{trusteeOrgId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrusteeGroupRoledivisions(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrusteeGroupRoledivisions';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling putOrgauthorizationTrusteeGroupRoledivisions';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOrgauthorizationTrusteeGroupRoledivisions';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roledivisions","PUT",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrusteeGroupRoles(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrusteeGroupRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeGroupId" when calling putOrgauthorizationTrusteeGroupRoles';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOrgauthorizationTrusteeGroupRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles","PUT",{trusteeOrgId:e,trusteeGroupId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrusteeUserRoledivisions(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrusteeUserRoledivisions';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrusteeUserRoledivisions';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOrgauthorizationTrusteeUserRoledivisions';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roledivisions","PUT",{trusteeOrgId:e,trusteeUserId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrusteeUserRoles(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "trusteeOrgId" when calling putOrgauthorizationTrusteeUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrusteeUserRoles';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOrgauthorizationTrusteeUserRoles';return this.apiClient.callApi("/api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles","PUT",{trusteeOrgId:e,trusteeUserId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrustorCloneduser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling putOrgauthorizationTrustorCloneduser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrustorCloneduser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}","PUT",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrustorGroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling putOrgauthorizationTrustorGroup';if(void 0===i||null===i)throw'Missing the required parameter "trustorGroupId" when calling putOrgauthorizationTrustorGroup';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}","PUT",{trustorOrgId:e,trustorGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putOrgauthorizationTrustorUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trustorOrgId" when calling putOrgauthorizationTrustorUser';if(void 0===i||null===i)throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrustorUser';return this.apiClient.callApi("/api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}","PUT",{trustorOrgId:e,trusteeUserId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class ae{constructor(e){this.apiClient=e||d.instance}deleteOutboundAttemptlimit(e){if(void 0===e||null===e)throw'Missing the required parameter "attemptLimitsId" when calling deleteOutboundAttemptlimit';return this.apiClient.callApi("/api/v2/outbound/attemptlimits/{attemptLimitsId}","DELETE",{attemptLimitsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCallabletimeset(e){if(void 0===e||null===e)throw'Missing the required parameter "callableTimeSetId" when calling deleteOutboundCallabletimeset';return this.apiClient.callApi("/api/v2/outbound/callabletimesets/{callableTimeSetId}","DELETE",{callableTimeSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCallanalysisresponseset(e){if(void 0===e||null===e)throw'Missing the required parameter "callAnalysisSetId" when calling deleteOutboundCallanalysisresponseset';return this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}","DELETE",{callAnalysisSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling deleteOutboundCampaign';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}","DELETE",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCampaignProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling deleteOutboundCampaignProgress';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/progress","DELETE",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundCampaignrule(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignRuleId" when calling deleteOutboundCampaignrule';return this.apiClient.callApi("/api/v2/outbound/campaignrules/{campaignRuleId}","DELETE",{campaignRuleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlist(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling deleteOutboundContactlist';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}","DELETE",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlistContact(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling deleteOutboundContactlistContact';if(void 0===i||null===i)throw'Missing the required parameter "contactId" when calling deleteOutboundContactlistContact';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}","DELETE",{contactListId:e,contactId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlistContacts(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling deleteOutboundContactlistContacts';if(void 0===i||null===i)throw'Missing the required parameter "contactIds" when calling deleteOutboundContactlistContacts';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts","DELETE",{contactListId:e},{contactIds:this.apiClient.buildCollectionParam(i,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlistfilter(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListFilterId" when calling deleteOutboundContactlistfilter';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/{contactListFilterId}","DELETE",{contactListFilterId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlists(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOutboundContactlists';return this.apiClient.callApi("/api/v2/outbound/contactlists","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlisttemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListTemplateId" when calling deleteOutboundContactlisttemplate';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/{contactListTemplateId}","DELETE",{contactListTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundContactlisttemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOutboundContactlisttemplates';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDigitalruleset(e){if(void 0===e||null===e)throw'Missing the required parameter "digitalRuleSetId" when calling deleteOutboundDigitalruleset';return this.apiClient.callApi("/api/v2/outbound/digitalrulesets/{digitalRuleSetId}","DELETE",{digitalRuleSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDnclist(e){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling deleteOutboundDnclist';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}","DELETE",{dncListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDnclistCustomexclusioncolumns(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling deleteOutboundDnclistCustomexclusioncolumns';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/customexclusioncolumns","DELETE",{dncListId:e},{expiredOnly:i.expiredOnly},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDnclistEmailaddresses(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling deleteOutboundDnclistEmailaddresses';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/emailaddresses","DELETE",{dncListId:e},{expiredOnly:i.expiredOnly},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundDnclistPhonenumbers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling deleteOutboundDnclistPhonenumbers';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/phonenumbers","DELETE",{dncListId:e},{expiredOnly:i.expiredOnly},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundFilespecificationtemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "fileSpecificationTemplateId" when calling deleteOutboundFilespecificationtemplate';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}","DELETE",{fileSpecificationTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundFilespecificationtemplatesBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOutboundFilespecificationtemplatesBulk';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates/bulk","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundImporttemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "importTemplateId" when calling deleteOutboundImporttemplate';return this.apiClient.callApi("/api/v2/outbound/importtemplates/{importTemplateId}","DELETE",{importTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundImporttemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling deleteOutboundImporttemplates';return this.apiClient.callApi("/api/v2/outbound/importtemplates","DELETE",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundMessagingcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling deleteOutboundMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}","DELETE",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundMessagingcampaignProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling deleteOutboundMessagingcampaignProgress';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress","DELETE",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundRuleset(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleSetId" when calling deleteOutboundRuleset';return this.apiClient.callApi("/api/v2/outbound/rulesets/{ruleSetId}","DELETE",{ruleSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSchedulesCampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling deleteOutboundSchedulesCampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/campaigns/{campaignId}","DELETE",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSchedulesEmailcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "emailCampaignId" when calling deleteOutboundSchedulesEmailcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}","DELETE",{emailCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSchedulesMessagingcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling deleteOutboundSchedulesMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}","DELETE",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSchedulesSequence(e){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling deleteOutboundSchedulesSequence';return this.apiClient.callApi("/api/v2/outbound/schedules/sequences/{sequenceId}","DELETE",{sequenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOutboundSequence(e){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling deleteOutboundSequence';return this.apiClient.callApi("/api/v2/outbound/sequences/{sequenceId}","DELETE",{sequenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundAttemptlimit(e){if(void 0===e||null===e)throw'Missing the required parameter "attemptLimitsId" when calling getOutboundAttemptlimit';return this.apiClient.callApi("/api/v2/outbound/attemptlimits/{attemptLimitsId}","GET",{attemptLimitsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundAttemptlimits(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/attemptlimits","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCallabletimeset(e){if(void 0===e||null===e)throw'Missing the required parameter "callableTimeSetId" when calling getOutboundCallabletimeset';return this.apiClient.callApi("/api/v2/outbound/callabletimesets/{callableTimeSetId}","GET",{callableTimeSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCallabletimesets(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/callabletimesets","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCallanalysisresponseset(e){if(void 0===e||null===e)throw'Missing the required parameter "callAnalysisSetId" when calling getOutboundCallanalysisresponseset';return this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}","GET",{callAnalysisSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCallanalysisresponsesets(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaign';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignAgentownedmappingpreviewResults(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignAgentownedmappingpreviewResults';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/agentownedmappingpreview/results","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignDiagnostics(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignDiagnostics';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/diagnostics","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignInteractions(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignInteractions';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/interactions","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignLinedistribution(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignLinedistribution';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/linedistribution","GET",{campaignId:e},{includeOnlyActiveCampaigns:i.includeOnlyActiveCampaigns,edgeGroupId:i.edgeGroupId,siteId:i.siteId,useWeight:i.useWeight,relativeWeight:i.relativeWeight,outboundLineCount:i.outboundLineCount},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignProgress';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/progress","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignSkillcombinations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignSkillcombinations';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/skillcombinations","GET",{campaignId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignStats(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignStats';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/stats","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignrule(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignRuleId" when calling getOutboundCampaignrule';return this.apiClient.callApi("/api/v2/outbound/campaignrules/{campaignRuleId}","GET",{campaignRuleId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignrules(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaignrules","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaigns(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaigns","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),contactListId:e.contactListId,dncListIds:e.dncListIds,distributionQueueId:e.distributionQueueId,edgeGroupId:e.edgeGroupId,callAnalysisResponseSetId:e.callAnalysisResponseSetId,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignsAll(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaigns/all","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),mediaType:this.apiClient.buildCollectionParam(e.mediaType,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignsAllDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaigns/all/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),mediaType:this.apiClient.buildCollectionParam(e.mediaType,"multi"),sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignsDivisionview(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundCampaignsDivisionview';return this.apiClient.callApi("/api/v2/outbound/campaigns/divisionviews/{campaignId}","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundCampaignsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/campaigns/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlist(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlist';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}","GET",{contactListId:e},{includeImportStatus:i.includeImportStatus,includeSize:i.includeSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistContact(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistContact';if(void 0===i||null===i)throw'Missing the required parameter "contactId" when calling getOutboundContactlistContact';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}","GET",{contactListId:e,contactId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistContactsBulkJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistContactsBulkJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getOutboundContactlistContactsBulkJob';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk/jobs/{jobId}","GET",{contactListId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistContactsBulkJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistContactsBulkJobs';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk/jobs","GET",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistExport(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistExport';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/export","GET",{contactListId:e},{download:i.download},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistImportstatus(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistImportstatus';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/importstatus","GET",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistTimezonemappingpreview(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistTimezonemappingpreview';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/timezonemappingpreview","GET",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistfilter(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListFilterId" when calling getOutboundContactlistfilter';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/{contactListFilterId}","GET",{contactListFilterId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistfilters(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/contactlistfilters","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder,contactListId:e.contactListId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlists(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/contactlists","GET",{},{includeImportStatus:e.includeImportStatus,includeSize:e.includeSize,pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistsDivisionview(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling getOutboundContactlistsDivisionview';return this.apiClient.callApi("/api/v2/outbound/contactlists/divisionviews/{contactListId}","GET",{contactListId:e},{includeImportStatus:i.includeImportStatus,includeSize:i.includeSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlistsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/contactlists/divisionviews","GET",{},{includeImportStatus:e.includeImportStatus,includeSize:e.includeSize,pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlisttemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListTemplateId" when calling getOutboundContactlisttemplate';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/{contactListTemplateId}","GET",{contactListTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundContactlisttemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/contactlisttemplates","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDigitalruleset(e){if(void 0===e||null===e)throw'Missing the required parameter "digitalRuleSetId" when calling getOutboundDigitalruleset';return this.apiClient.callApi("/api/v2/outbound/digitalrulesets/{digitalRuleSetId}","GET",{digitalRuleSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDigitalrulesets(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/digitalrulesets","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclist(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling getOutboundDnclist';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}","GET",{dncListId:e},{includeImportStatus:i.includeImportStatus,includeSize:i.includeSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclistExport(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling getOutboundDnclistExport';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/export","GET",{dncListId:e},{download:i.download},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclistImportstatus(e){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling getOutboundDnclistImportstatus';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/importstatus","GET",{dncListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclists(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/dnclists","GET",{},{includeImportStatus:e.includeImportStatus,includeSize:e.includeSize,pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,dncSourceType:e.dncSourceType,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclistsDivisionview(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling getOutboundDnclistsDivisionview';return this.apiClient.callApi("/api/v2/outbound/dnclists/divisionviews/{dncListId}","GET",{dncListId:e},{includeImportStatus:i.includeImportStatus,includeSize:i.includeSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundDnclistsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/dnclists/divisionviews","GET",{},{includeImportStatus:e.includeImportStatus,includeSize:e.includeSize,pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,name:e.name,dncSourceType:e.dncSourceType,id:this.apiClient.buildCollectionParam(e.id,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundEvent(e){if(void 0===e||null===e)throw'Missing the required parameter "eventId" when calling getOutboundEvent';return this.apiClient.callApi("/api/v2/outbound/events/{eventId}","GET",{eventId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundEvents(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/events","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,filterType:e.filterType,category:e.category,level:e.level,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundFilespecificationtemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "fileSpecificationTemplateId" when calling getOutboundFilespecificationtemplate';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}","GET",{fileSpecificationTemplateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundFilespecificationtemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundImporttemplate(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "importTemplateId" when calling getOutboundImporttemplate';return this.apiClient.callApi("/api/v2/outbound/importtemplates/{importTemplateId}","GET",{importTemplateId:e},{includeImportStatus:i.includeImportStatus},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundImporttemplateImportstatus(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "importTemplateId" when calling getOutboundImporttemplateImportstatus';return this.apiClient.callApi("/api/v2/outbound/importtemplates/{importTemplateId}/importstatus","GET",{importTemplateId:e},{listNamePrefix:i.listNamePrefix},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundImporttemplates(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/importtemplates","GET",{},{includeImportStatus:e.includeImportStatus,pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder,contactListTemplateId:e.contactListTemplateId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaignDiagnostics(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundMessagingcampaignDiagnostics';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/diagnostics","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaignProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundMessagingcampaignProgress';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaigns(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/messagingcampaigns","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,contactListId:e.contactListId,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),type:e.type,senderSmsPhoneNumber:e.senderSmsPhoneNumber,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaignsDivisionview(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundMessagingcampaignsDivisionview';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/divisionviews/{messagingCampaignId}","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundMessagingcampaignsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name,type:e.type,id:this.apiClient.buildCollectionParam(e.id,"multi"),senderSmsPhoneNumber:e.senderSmsPhoneNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundRuleset(e){if(void 0===e||null===e)throw'Missing the required parameter "ruleSetId" when calling getOutboundRuleset';return this.apiClient.callApi("/api/v2/outbound/rulesets/{ruleSetId}","GET",{ruleSetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundRulesets(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/rulesets","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesCampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling getOutboundSchedulesCampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/campaigns/{campaignId}","GET",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesCampaigns(){return this.apiClient.callApi("/api/v2/outbound/schedules/campaigns","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesEmailcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "emailCampaignId" when calling getOutboundSchedulesEmailcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}","GET",{emailCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesEmailcampaigns(){return this.apiClient.callApi("/api/v2/outbound/schedules/emailcampaigns","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesMessagingcampaign(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling getOutboundSchedulesMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}","GET",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesMessagingcampaigns(){return this.apiClient.callApi("/api/v2/outbound/schedules/messagingcampaigns","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesSequence(e){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling getOutboundSchedulesSequence';return this.apiClient.callApi("/api/v2/outbound/schedules/sequences/{sequenceId}","GET",{sequenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSchedulesSequences(){return this.apiClient.callApi("/api/v2/outbound/schedules/sequences","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSequence(e){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling getOutboundSequence';return this.apiClient.callApi("/api/v2/outbound/sequences/{sequenceId}","GET",{sequenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSequences(e){return e=e||{},this.apiClient.callApi("/api/v2/outbound/sequences","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,allowEmptyResult:e.allowEmptyResult,filterType:e.filterType,name:e.name,sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundSettings(){return this.apiClient.callApi("/api/v2/outbound/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOutboundWrapupcodemappings(){return this.apiClient.callApi("/api/v2/outbound/wrapupcodemappings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundCampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling patchOutboundCampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchOutboundCampaign';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}","PATCH",{campaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundDnclistCustomexclusioncolumns(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling patchOutboundDnclistCustomexclusioncolumns';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchOutboundDnclistCustomexclusioncolumns';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/customexclusioncolumns","PATCH",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundDnclistEmailaddresses(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling patchOutboundDnclistEmailaddresses';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchOutboundDnclistEmailaddresses';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/emailaddresses","PATCH",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundDnclistPhonenumbers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling patchOutboundDnclistPhonenumbers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchOutboundDnclistPhonenumbers';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/phonenumbers","PATCH",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchOutboundSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchOutboundSettings';return this.apiClient.callApi("/api/v2/outbound/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundAttemptlimits(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundAttemptlimits';return this.apiClient.callApi("/api/v2/outbound/attemptlimits","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCallabletimesets(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCallabletimesets';return this.apiClient.callApi("/api/v2/outbound/callabletimesets","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCallanalysisresponsesets(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCallanalysisresponsesets';return this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignAgentownedmappingpreview(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling postOutboundCampaignAgentownedmappingpreview';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/agentownedmappingpreview","POST",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignCallbackSchedule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling postOutboundCampaignCallbackSchedule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundCampaignCallbackSchedule';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/callback/schedule","POST",{campaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignStart(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling postOutboundCampaignStart';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/start","POST",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignStop(e){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling postOutboundCampaignStop';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/stop","POST",{campaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignrules(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCampaignrules';return this.apiClient.callApi("/api/v2/outbound/campaignrules","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaigns(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCampaigns';return this.apiClient.callApi("/api/v2/outbound/campaigns","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundCampaignsProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundCampaignsProgress';return this.apiClient.callApi("/api/v2/outbound/campaigns/progress","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistClear(e){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistClear';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/clear","POST",{contactListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContacts(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContacts';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContacts';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts","POST",{contactListId:e},{priority:t.priority,clearSystemData:t.clearSystemData,doNotQueue:t.doNotQueue},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContactsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContactsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContactsBulk';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk","POST",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContactsBulkRemove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContactsBulkRemove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContactsBulkRemove';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk/remove","POST",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContactsBulkUpdate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContactsBulkUpdate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContactsBulkUpdate';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/bulk/update","POST",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistContactsSearch(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistContactsSearch';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundContactlistContactsSearch';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/search","POST",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistExport(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling postOutboundContactlistExport';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/export","POST",{contactListId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistfilters(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlistfilters';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistfiltersBulkRetrieve(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlistfiltersBulkRetrieve';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/bulk/retrieve","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlistfiltersPreview(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlistfiltersPreview';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/preview","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlists(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlists';return this.apiClient.callApi("/api/v2/outbound/contactlists","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlisttemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlisttemplates';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlisttemplatesBulkAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlisttemplatesBulkAdd';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/bulk/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundContactlisttemplatesBulkRetrieve(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundContactlisttemplatesBulkRetrieve';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/bulk/retrieve","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundConversationDnc(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postOutboundConversationDnc';return this.apiClient.callApi("/api/v2/outbound/conversations/{conversationId}/dnc","POST",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDigitalrulesets(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundDigitalrulesets';return this.apiClient.callApi("/api/v2/outbound/digitalrulesets","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDnclistEmailaddresses(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling postOutboundDnclistEmailaddresses';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundDnclistEmailaddresses';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/emailaddresses","POST",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDnclistExport(e){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling postOutboundDnclistExport';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/export","POST",{dncListId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDnclistPhonenumbers(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling postOutboundDnclistPhonenumbers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOutboundDnclistPhonenumbers';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}/phonenumbers","POST",{dncListId:e},{expirationDateTime:t.expirationDateTime},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundDnclists(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundDnclists';return this.apiClient.callApi("/api/v2/outbound/dnclists","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundFilespecificationtemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundFilespecificationtemplates';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundImporttemplates(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundImporttemplates';return this.apiClient.callApi("/api/v2/outbound/importtemplates","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundImporttemplatesBulkAdd(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundImporttemplatesBulkAdd';return this.apiClient.callApi("/api/v2/outbound/importtemplates/bulk/add","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundMessagingcampaignStart(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStart';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start","POST",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundMessagingcampaignStop(e){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStop';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop","POST",{messagingCampaignId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundMessagingcampaigns(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundMessagingcampaigns';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundMessagingcampaignsProgress(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundMessagingcampaignsProgress';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/progress","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundRulesets(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundRulesets';return this.apiClient.callApi("/api/v2/outbound/rulesets","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postOutboundSequences(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postOutboundSequences';return this.apiClient.callApi("/api/v2/outbound/sequences","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundAttemptlimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "attemptLimitsId" when calling putOutboundAttemptlimit';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundAttemptlimit';return this.apiClient.callApi("/api/v2/outbound/attemptlimits/{attemptLimitsId}","PUT",{attemptLimitsId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCallabletimeset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "callableTimeSetId" when calling putOutboundCallabletimeset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundCallabletimeset';return this.apiClient.callApi("/api/v2/outbound/callabletimesets/{callableTimeSetId}","PUT",{callableTimeSetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCallanalysisresponseset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "callAnalysisSetId" when calling putOutboundCallanalysisresponseset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundCallanalysisresponseset';return this.apiClient.callApi("/api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}","PUT",{callAnalysisSetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling putOutboundCampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundCampaign';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}","PUT",{campaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCampaignAgent(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling putOutboundCampaignAgent';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling putOutboundCampaignAgent';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOutboundCampaignAgent';return this.apiClient.callApi("/api/v2/outbound/campaigns/{campaignId}/agents/{userId}","PUT",{campaignId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundCampaignrule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignRuleId" when calling putOutboundCampaignrule';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundCampaignrule';return this.apiClient.callApi("/api/v2/outbound/campaignrules/{campaignRuleId}","PUT",{campaignRuleId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundContactlist(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling putOutboundContactlist';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundContactlist';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}","PUT",{contactListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundContactlistContact(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "contactListId" when calling putOutboundContactlistContact';if(void 0===i||null===i)throw'Missing the required parameter "contactId" when calling putOutboundContactlistContact';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putOutboundContactlistContact';return this.apiClient.callApi("/api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}","PUT",{contactListId:e,contactId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundContactlistfilter(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListFilterId" when calling putOutboundContactlistfilter';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundContactlistfilter';return this.apiClient.callApi("/api/v2/outbound/contactlistfilters/{contactListFilterId}","PUT",{contactListFilterId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundContactlisttemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "contactListTemplateId" when calling putOutboundContactlisttemplate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundContactlisttemplate';return this.apiClient.callApi("/api/v2/outbound/contactlisttemplates/{contactListTemplateId}","PUT",{contactListTemplateId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundDigitalruleset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "digitalRuleSetId" when calling putOutboundDigitalruleset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundDigitalruleset';return this.apiClient.callApi("/api/v2/outbound/digitalrulesets/{digitalRuleSetId}","PUT",{digitalRuleSetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundDnclist(e,i){if(void 0===e||null===e)throw'Missing the required parameter "dncListId" when calling putOutboundDnclist';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundDnclist';return this.apiClient.callApi("/api/v2/outbound/dnclists/{dncListId}","PUT",{dncListId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundFilespecificationtemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "fileSpecificationTemplateId" when calling putOutboundFilespecificationtemplate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundFilespecificationtemplate';return this.apiClient.callApi("/api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}","PUT",{fileSpecificationTemplateId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundImporttemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "importTemplateId" when calling putOutboundImporttemplate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundImporttemplate';return this.apiClient.callApi("/api/v2/outbound/importtemplates/{importTemplateId}","PUT",{importTemplateId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundMessagingcampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling putOutboundMessagingcampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/messagingcampaigns/{messagingCampaignId}","PUT",{messagingCampaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundRuleset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "ruleSetId" when calling putOutboundRuleset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundRuleset';return this.apiClient.callApi("/api/v2/outbound/rulesets/{ruleSetId}","PUT",{ruleSetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSchedulesCampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "campaignId" when calling putOutboundSchedulesCampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSchedulesCampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/campaigns/{campaignId}","PUT",{campaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSchedulesEmailcampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "emailCampaignId" when calling putOutboundSchedulesEmailcampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSchedulesEmailcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}","PUT",{emailCampaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSchedulesMessagingcampaign(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messagingCampaignId" when calling putOutboundSchedulesMessagingcampaign';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSchedulesMessagingcampaign';return this.apiClient.callApi("/api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}","PUT",{messagingCampaignId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSchedulesSequence(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling putOutboundSchedulesSequence';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSchedulesSequence';return this.apiClient.callApi("/api/v2/outbound/schedules/sequences/{sequenceId}","PUT",{sequenceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundSequence(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sequenceId" when calling putOutboundSequence';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putOutboundSequence';return this.apiClient.callApi("/api/v2/outbound/sequences/{sequenceId}","PUT",{sequenceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putOutboundWrapupcodemappings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putOutboundWrapupcodemappings';return this.apiClient.callApi("/api/v2/outbound/wrapupcodemappings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class oe{constructor(e){this.apiClient=e||d.instance}deletePresenceDefinition0(e){if(void 0===e||null===e)throw'Missing the required parameter "definitionId" when calling deletePresenceDefinition0';return this.apiClient.callApi("/api/v2/presence/definitions/{definitionId}","DELETE",{definitionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deletePresenceSource(e){if(void 0===e||null===e)throw'Missing the required parameter "sourceId" when calling deletePresenceSource';return this.apiClient.callApi("/api/v2/presence/sources/{sourceId}","DELETE",{sourceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deletePresencedefinition(e){if(void 0===e||null===e)throw'Missing the required parameter "presenceId" when calling deletePresencedefinition';return this.apiClient.callApi("/api/v2/presencedefinitions/{presenceId}","DELETE",{presenceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceDefinition0(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "definitionId" when calling getPresenceDefinition0';return this.apiClient.callApi("/api/v2/presence/definitions/{definitionId}","GET",{definitionId:e},{localeCode:i.localeCode},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceDefinitions0(e){return e=e||{},this.apiClient.callApi("/api/v2/presence/definitions","GET",{},{deactivated:e.deactivated,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),localeCode:e.localeCode},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceSettings(){return this.apiClient.callApi("/api/v2/presence/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceSource(e){if(void 0===e||null===e)throw'Missing the required parameter "sourceId" when calling getPresenceSource';return this.apiClient.callApi("/api/v2/presence/sources/{sourceId}","GET",{sourceId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceSources(e){return e=e||{},this.apiClient.callApi("/api/v2/presence/sources","GET",{},{deactivated:e.deactivated},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresenceUserPrimarysource(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getPresenceUserPrimarysource';return this.apiClient.callApi("/api/v2/presence/users/{userId}/primarysource","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresencedefinition(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "presenceId" when calling getPresencedefinition';return this.apiClient.callApi("/api/v2/presencedefinitions/{presenceId}","GET",{presenceId:e},{localeCode:i.localeCode},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getPresencedefinitions(e){return e=e||{},this.apiClient.callApi("/api/v2/presencedefinitions","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,deleted:e.deleted,localeCode:e.localeCode},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSystempresences(){return this.apiClient.callApi("/api/v2/systempresences","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserPresence(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserPresence';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling getUserPresence';return this.apiClient.callApi("/api/v2/users/{userId}/presences/{sourceId}","GET",{userId:e,sourceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserPresencesPurecloud(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserPresencesPurecloud';return this.apiClient.callApi("/api/v2/users/{userId}/presences/purecloud","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersPresenceBulk(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "sourceId" when calling getUsersPresenceBulk';return this.apiClient.callApi("/api/v2/users/presences/{sourceId}/bulk","GET",{sourceId:e},{id:this.apiClient.buildCollectionParam(i.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersPresencesPurecloudBulk(e){return e=e||{},this.apiClient.callApi("/api/v2/users/presences/purecloud/bulk","GET",{},{id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserPresence(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserPresence';if(void 0===i||null===i)throw'Missing the required parameter "sourceId" when calling patchUserPresence';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserPresence';return this.apiClient.callApi("/api/v2/users/{userId}/presences/{sourceId}","PATCH",{userId:e,sourceId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserPresencesPurecloud(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserPresencesPurecloud';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserPresencesPurecloud';return this.apiClient.callApi("/api/v2/users/{userId}/presences/purecloud","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postPresenceDefinitions0(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postPresenceDefinitions0';return this.apiClient.callApi("/api/v2/presence/definitions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postPresenceSources(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postPresenceSources';return this.apiClient.callApi("/api/v2/presence/sources","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postPresencedefinitions(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postPresencedefinitions';return this.apiClient.callApi("/api/v2/presencedefinitions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putPresenceDefinition0(e,i){if(void 0===e||null===e)throw'Missing the required parameter "definitionId" when calling putPresenceDefinition0';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putPresenceDefinition0';return this.apiClient.callApi("/api/v2/presence/definitions/{definitionId}","PUT",{definitionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putPresenceSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putPresenceSettings';return this.apiClient.callApi("/api/v2/presence/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putPresenceSource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sourceId" when calling putPresenceSource';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putPresenceSource';return this.apiClient.callApi("/api/v2/presence/sources/{sourceId}","PUT",{sourceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putPresenceUserPrimarysource(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putPresenceUserPrimarysource';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putPresenceUserPrimarysource';return this.apiClient.callApi("/api/v2/presence/users/{userId}/primarysource","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putPresencedefinition(e,i){if(void 0===e||null===e)throw'Missing the required parameter "presenceId" when calling putPresencedefinition';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putPresencedefinition';return this.apiClient.callApi("/api/v2/presencedefinitions/{presenceId}","PUT",{presenceId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUsersPresencesBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putUsersPresencesBulk';return this.apiClient.callApi("/api/v2/users/presences/bulk","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class re{constructor(e){this.apiClient=e||d.instance}deleteProcessautomationTrigger(e){if(void 0===e||null===e)throw'Missing the required parameter "triggerId" when calling deleteProcessautomationTrigger';return this.apiClient.callApi("/api/v2/processautomation/triggers/{triggerId}","DELETE",{triggerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProcessautomationTrigger(e){if(void 0===e||null===e)throw'Missing the required parameter "triggerId" when calling getProcessautomationTrigger';return this.apiClient.callApi("/api/v2/processautomation/triggers/{triggerId}","GET",{triggerId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProcessautomationTriggers(e){return e=e||{},this.apiClient.callApi("/api/v2/processautomation/triggers","GET",{},{before:e.before,after:e.after,pageSize:e.pageSize,topicName:e.topicName,enabled:e.enabled,hasDelayBy:e.hasDelayBy},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProcessautomationTriggersTopics(e){return e=e||{},this.apiClient.callApi("/api/v2/processautomation/triggers/topics","GET",{},{before:e.before,after:e.after,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postProcessautomationTriggerTest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "triggerId" when calling postProcessautomationTriggerTest';return this.apiClient.callApi("/api/v2/processautomation/triggers/{triggerId}/test","POST",{triggerId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postProcessautomationTriggers(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postProcessautomationTriggers';return this.apiClient.callApi("/api/v2/processautomation/triggers","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postProcessautomationTriggersTopicTest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "topicName" when calling postProcessautomationTriggersTopicTest';return this.apiClient.callApi("/api/v2/processautomation/triggers/topics/{topicName}/test","POST",{topicName:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putProcessautomationTrigger(e,i){if(void 0===e||null===e)throw'Missing the required parameter "triggerId" when calling putProcessautomationTrigger';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putProcessautomationTrigger';return this.apiClient.callApi("/api/v2/processautomation/triggers/{triggerId}","PUT",{triggerId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class se{constructor(e){this.apiClient=e||d.instance}deleteQualityCalibration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "calibrationId" when calling deleteQualityCalibration';if(void 0===i||null===i)throw'Missing the required parameter "calibratorId" when calling deleteQualityCalibration';return this.apiClient.callApi("/api/v2/quality/calibrations/{calibrationId}","DELETE",{calibrationId:e},{calibratorId:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteQualityConversationEvaluation(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteQualityConversationEvaluation';if(void 0===i||null===i)throw'Missing the required parameter "evaluationId" when calling deleteQualityConversationEvaluation';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}","DELETE",{conversationId:e,evaluationId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteQualityForm(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling deleteQualityForm';return this.apiClient.callApi("/api/v2/quality/forms/{formId}","DELETE",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteQualityFormsEvaluation(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling deleteQualityFormsEvaluation';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}","DELETE",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteQualityFormsSurvey(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling deleteQualityFormsSurvey';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}","DELETE",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsEvaluationsAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsEvaluationsAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsEvaluationsAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsEvaluationsAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsSurveysAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsSurveysAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsSurveysAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsSurveysAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityAgentsActivity(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/agents/activity","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,startTime:e.startTime,endTime:e.endTime,agentUserId:this.apiClient.buildCollectionParam(e.agentUserId,"multi"),evaluatorUserId:e.evaluatorUserId,name:e.name,group:e.group,agentTeamId:e.agentTeamId,formContextId:e.formContextId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityCalibration(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "calibrationId" when calling getQualityCalibration';return this.apiClient.callApi("/api/v2/quality/calibrations/{calibrationId}","GET",{calibrationId:e},{calibratorId:i.calibratorId,conversationId:i.conversationId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityCalibrations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "calibratorId" when calling getQualityCalibrations';return this.apiClient.callApi("/api/v2/quality/calibrations","GET",{},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortBy:i.sortBy,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),nextPage:i.nextPage,previousPage:i.previousPage,conversationId:i.conversationId,startTime:i.startTime,endTime:i.endTime,calibratorId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityConversationEvaluation(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getQualityConversationEvaluation';if(void 0===i||null===i)throw'Missing the required parameter "evaluationId" when calling getQualityConversationEvaluation';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}","GET",{conversationId:e,evaluationId:i},{expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityConversationSurveys(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getQualityConversationSurveys';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/surveys","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityConversationsAuditsQueryTransactionId(e){if(void 0===e||null===e)throw'Missing the required parameter "transactionId" when calling getQualityConversationsAuditsQueryTransactionId';return this.apiClient.callApi("/api/v2/quality/conversations/audits/query/{transactionId}","GET",{transactionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityConversationsAuditsQueryTransactionIdResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "transactionId" when calling getQualityConversationsAuditsQueryTransactionIdResults';return this.apiClient.callApi("/api/v2/quality/conversations/audits/query/{transactionId}/results","GET",{transactionId:e},{cursor:i.cursor,pageSize:i.pageSize,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityEvaluationsQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/evaluations/query","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),previousPage:e.previousPage,conversationId:e.conversationId,agentUserId:e.agentUserId,agentTeamId:e.agentTeamId,evaluatorUserId:e.evaluatorUserId,assigneeUserId:e.assigneeUserId,queueId:e.queueId,startTime:e.startTime,endTime:e.endTime,formContextId:e.formContextId,evaluationState:this.apiClient.buildCollectionParam(e.evaluationState,"multi"),isReleased:e.isReleased,agentHasRead:e.agentHasRead,expandAnswerTotalScores:e.expandAnswerTotalScores,maximum:e.maximum,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityEvaluatorsActivity(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/evaluators/activity","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,startTime:e.startTime,endTime:e.endTime,name:e.name,permission:this.apiClient.buildCollectionParam(e.permission,"multi"),group:e.group,agentTeamId:e.agentTeamId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityForm(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityForm';return this.apiClient.callApi("/api/v2/quality/forms/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormVersions';return this.apiClient.callApi("/api/v2/quality/forms/{formId}/versions","GET",{formId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityForms(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/forms","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,nextPage:e.nextPage,previousPage:e.previousPage,expand:e.expand,name:e.name,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsEvaluation(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormsEvaluation';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsEvaluationVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormsEvaluationVersions';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}/versions","GET",{formId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsEvaluations(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/forms/evaluations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,nextPage:e.nextPage,previousPage:e.previousPage,expand:e.expand,name:e.name,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsEvaluationsBulkContexts(e){if(void 0===e||null===e)throw'Missing the required parameter "contextId" when calling getQualityFormsEvaluationsBulkContexts';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/bulk/contexts","GET",{},{contextId:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurvey(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormsSurvey';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurveyVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityFormsSurveyVersions';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}/versions","GET",{formId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurveys(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/forms/surveys","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,nextPage:e.nextPage,previousPage:e.previousPage,expand:e.expand,name:e.name,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurveysBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "id" when calling getQualityFormsSurveysBulk';return this.apiClient.callApi("/api/v2/quality/forms/surveys/bulk","GET",{},{id:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityFormsSurveysBulkContexts(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "contextId" when calling getQualityFormsSurveysBulkContexts';return this.apiClient.callApi("/api/v2/quality/forms/surveys/bulk/contexts","GET",{},{contextId:this.apiClient.buildCollectionParam(e,"multi"),published:i.published},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedform(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityPublishedform';return this.apiClient.callApi("/api/v2/quality/publishedforms/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedforms(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/publishedforms","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,onlyLatestPerContext:e.onlyLatestPerContext},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedformsEvaluation(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityPublishedformsEvaluation';return this.apiClient.callApi("/api/v2/quality/publishedforms/evaluations/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedformsEvaluations(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/publishedforms/evaluations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,onlyLatestPerContext:e.onlyLatestPerContext},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedformsSurvey(e){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling getQualityPublishedformsSurvey';return this.apiClient.callApi("/api/v2/quality/publishedforms/surveys/{formId}","GET",{formId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualityPublishedformsSurveys(e){return e=e||{},this.apiClient.callApi("/api/v2/quality/publishedforms/surveys","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,onlyLatestEnabledPerContext:e.onlyLatestEnabledPerContext},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualitySurvey(e){if(void 0===e||null===e)throw'Missing the required parameter "surveyId" when calling getQualitySurvey';return this.apiClient.callApi("/api/v2/quality/surveys/{surveyId}","GET",{surveyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getQualitySurveysScorable(e){if(void 0===e||null===e)throw'Missing the required parameter "customerSurveyUrl" when calling getQualitySurveysScorable';return this.apiClient.callApi("/api/v2/quality/surveys/scorable","GET",{},{customerSurveyUrl:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchQualityFormsSurvey(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling patchQualityFormsSurvey';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchQualityFormsSurvey';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}","PATCH",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsEvaluationsAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsEvaluationsAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsEvaluationsAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsEvaluationsAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/evaluations/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsSurveysAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsSurveysAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsSurveysAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsSurveysAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/surveys/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityCalibrations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityCalibrations';return this.apiClient.callApi("/api/v2/quality/calibrations","POST",{},{expand:i.expand},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityConversationEvaluations(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postQualityConversationEvaluations';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postQualityConversationEvaluations';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/evaluations","POST",{conversationId:e},{expand:t.expand},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityConversationsAuditsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityConversationsAuditsQuery';return this.apiClient.callApi("/api/v2/quality/conversations/audits/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityEvaluationsAggregatesQueryMe(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityEvaluationsAggregatesQueryMe';return this.apiClient.callApi("/api/v2/quality/evaluations/aggregates/query/me","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityEvaluationsScoring(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityEvaluationsScoring';return this.apiClient.callApi("/api/v2/quality/evaluations/scoring","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityForms(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityForms';return this.apiClient.callApi("/api/v2/quality/forms","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityFormsEvaluations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityFormsEvaluations';return this.apiClient.callApi("/api/v2/quality/forms/evaluations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityFormsSurveys(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityFormsSurveys';return this.apiClient.callApi("/api/v2/quality/forms/surveys","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityPublishedforms(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityPublishedforms';return this.apiClient.callApi("/api/v2/quality/publishedforms","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityPublishedformsEvaluations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityPublishedformsEvaluations';return this.apiClient.callApi("/api/v2/quality/publishedforms/evaluations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualityPublishedformsSurveys(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualityPublishedformsSurveys';return this.apiClient.callApi("/api/v2/quality/publishedforms/surveys","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postQualitySurveysScoring(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postQualitySurveysScoring';return this.apiClient.callApi("/api/v2/quality/surveys/scoring","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityCalibration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "calibrationId" when calling putQualityCalibration';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityCalibration';return this.apiClient.callApi("/api/v2/quality/calibrations/{calibrationId}","PUT",{calibrationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityConversationEvaluation(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putQualityConversationEvaluation';if(void 0===i||null===i)throw'Missing the required parameter "evaluationId" when calling putQualityConversationEvaluation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putQualityConversationEvaluation';return this.apiClient.callApi("/api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}","PUT",{conversationId:e,evaluationId:i},{expand:n.expand},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityForm(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling putQualityForm';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityForm';return this.apiClient.callApi("/api/v2/quality/forms/{formId}","PUT",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityFormsEvaluation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling putQualityFormsEvaluation';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityFormsEvaluation';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}","PUT",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityFormsEvaluationAiscoringSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling putQualityFormsEvaluationAiscoringSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityFormsEvaluationAiscoringSettings';return this.apiClient.callApi("/api/v2/quality/forms/evaluations/{formId}/aiscoring/settings","PUT",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualityFormsSurvey(e,i){if(void 0===e||null===e)throw'Missing the required parameter "formId" when calling putQualityFormsSurvey';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualityFormsSurvey';return this.apiClient.callApi("/api/v2/quality/forms/surveys/{formId}","PUT",{formId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putQualitySurveysScorable(e,i){if(void 0===e||null===e)throw'Missing the required parameter "customerSurveyUrl" when calling putQualitySurveysScorable';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putQualitySurveysScorable';return this.apiClient.callApi("/api/v2/quality/surveys/scorable","PUT",{},{customerSurveyUrl:e},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class le{constructor(e){this.apiClient=e||d.instance}deleteConversationRecordingAnnotation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteConversationRecordingAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling deleteConversationRecordingAnnotation';if(void 0===t||null===t)throw'Missing the required parameter "annotationId" when calling deleteConversationRecordingAnnotation';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}","DELETE",{conversationId:e,recordingId:i,annotationId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteOrphanrecording(e){if(void 0===e||null===e)throw'Missing the required parameter "orphanId" when calling deleteOrphanrecording';return this.apiClient.callApi("/api/v2/orphanrecordings/{orphanId}","DELETE",{orphanId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingCrossplatformMediaretentionpolicies(e){if(void 0===e||null===e)throw'Missing the required parameter "ids" when calling deleteRecordingCrossplatformMediaretentionpolicies';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies","DELETE",{},{ids:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingCrossplatformMediaretentionpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling deleteRecordingCrossplatformMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}","DELETE",{policyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteRecordingJob';return this.apiClient.callApi("/api/v2/recording/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingMediaretentionpolicies(e){if(void 0===e||null===e)throw'Missing the required parameter "ids" when calling deleteRecordingMediaretentionpolicies';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies","DELETE",{},{ids:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRecordingMediaretentionpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling deleteRecordingMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies/{policyId}","DELETE",{policyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecording(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecording';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling getConversationRecording';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}","GET",{conversationId:e,recordingId:i},{formatId:t.formatId,emailFormatId:t.emailFormatId,chatFormatId:t.chatFormatId,messageFormatId:t.messageFormatId,download:t.download,fileName:t.fileName,locale:t.locale,mediaFormats:this.apiClient.buildCollectionParam(t.mediaFormats,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordingAnnotation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordingAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling getConversationRecordingAnnotation';if(void 0===t||null===t)throw'Missing the required parameter "annotationId" when calling getConversationRecordingAnnotation';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}","GET",{conversationId:e,recordingId:i,annotationId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordingAnnotations(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordingAnnotations';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling getConversationRecordingAnnotations';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations","GET",{conversationId:e,recordingId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordingmetadata(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordingmetadata';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordingmetadata","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordingmetadataRecordingId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordingmetadataRecordingId';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling getConversationRecordingmetadataRecordingId';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordingmetadata/{recordingId}","GET",{conversationId:e,recordingId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getConversationRecordings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getConversationRecordings';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings","GET",{conversationId:e},{maxWaitMs:i.maxWaitMs,formatId:i.formatId,mediaFormats:this.apiClient.buildCollectionParam(i.mediaFormats,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrphanrecording(e){if(void 0===e||null===e)throw'Missing the required parameter "orphanId" when calling getOrphanrecording';return this.apiClient.callApi("/api/v2/orphanrecordings/{orphanId}","GET",{orphanId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrphanrecordingMedia(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "orphanId" when calling getOrphanrecordingMedia';return this.apiClient.callApi("/api/v2/orphanrecordings/{orphanId}/media","GET",{orphanId:e},{formatId:i.formatId,emailFormatId:i.emailFormatId,chatFormatId:i.chatFormatId,messageFormatId:i.messageFormatId,download:i.download,fileName:i.fileName,locale:i.locale,mediaFormats:this.apiClient.buildCollectionParam(i.mediaFormats,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOrphanrecordings(e){return e=e||{},this.apiClient.callApi("/api/v2/orphanrecordings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,hasConversation:e.hasConversation,media:e.media},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingBatchrequest(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getRecordingBatchrequest';return this.apiClient.callApi("/api/v2/recording/batchrequests/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingCrossplatformMediaretentionpolicies(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,name:e.name,enabled:e.enabled,summary:e.summary,hasErrors:e.hasErrors,deleteDaysThreshold:e.deleteDaysThreshold},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingCrossplatformMediaretentionpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling getRecordingCrossplatformMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}","GET",{policyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getRecordingJob';return this.apiClient.callApi("/api/v2/recording/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingJobFailedrecordings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getRecordingJobFailedrecordings';return this.apiClient.callApi("/api/v2/recording/jobs/{jobId}/failedrecordings","GET",{jobId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,includeTotal:i.includeTotal,cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/jobs","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,state:e.state,showOnlyMyJobs:e.showOnlyMyJobs,jobType:e.jobType,includeTotal:e.includeTotal,cursor:e.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingKeyconfiguration(e){if(void 0===e||null===e)throw'Missing the required parameter "keyConfigurationId" when calling getRecordingKeyconfiguration';return this.apiClient.callApi("/api/v2/recording/keyconfigurations/{keyConfigurationId}","GET",{keyConfigurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingKeyconfigurations(){return this.apiClient.callApi("/api/v2/recording/keyconfigurations","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingMediaretentionpolicies(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),nextPage:e.nextPage,previousPage:e.previousPage,name:e.name,enabled:e.enabled,summary:e.summary,hasErrors:e.hasErrors,deleteDaysThreshold:e.deleteDaysThreshold},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingMediaretentionpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling getRecordingMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies/{policyId}","GET",{policyId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingRecordingkeys(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/recordingkeys","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingRecordingkeysRotationschedule(){return this.apiClient.callApi("/api/v2/recording/recordingkeys/rotationschedule","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/recording/settings","GET",{},{createDefault:e.createDefault},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingUploadsReport(e){if(void 0===e||null===e)throw'Missing the required parameter "reportId" when calling getRecordingUploadsReport';return this.apiClient.callApi("/api/v2/recording/uploads/reports/{reportId}","GET",{reportId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingsRetentionQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "retentionThresholdDays" when calling getRecordingsRetentionQuery';return this.apiClient.callApi("/api/v2/recordings/retention/query","GET",{},{retentionThresholdDays:e,cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingsScreensessions(e){return e=e||{},this.apiClient.callApi("/api/v2/recordings/screensessions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRecordingsScreensessionsDetails(){return this.apiClient.callApi("/api/v2/recordings/screensessions/details","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchRecordingCrossplatformMediaretentionpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling patchRecordingCrossplatformMediaretentionpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRecordingCrossplatformMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}","PATCH",{policyId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRecordingMediaretentionpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling patchRecordingMediaretentionpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRecordingMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies/{policyId}","PATCH",{policyId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRecordingsScreensession(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "recordingSessionId" when calling patchRecordingsScreensession';return this.apiClient.callApi("/api/v2/recordings/screensessions/{recordingSessionId}","PATCH",{recordingSessionId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationRecordingAnnotations(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postConversationRecordingAnnotations';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling postConversationRecordingAnnotations';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postConversationRecordingAnnotations';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations","POST",{conversationId:e,recordingId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingBatchrequests(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingBatchrequests';return this.apiClient.callApi("/api/v2/recording/batchrequests","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingCrossplatformMediaretentionpolicies(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingCrossplatformMediaretentionpolicies';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingJobs';return this.apiClient.callApi("/api/v2/recording/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingKeyconfigurations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingKeyconfigurations';return this.apiClient.callApi("/api/v2/recording/keyconfigurations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingKeyconfigurationsValidate(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingKeyconfigurationsValidate';return this.apiClient.callApi("/api/v2/recording/keyconfigurations/validate","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingLocalkeys(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingLocalkeys';return this.apiClient.callApi("/api/v2/recording/localkeys","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingMediaretentionpolicies(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingMediaretentionpolicies';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingRecordingkeys(){return this.apiClient.callApi("/api/v2/recording/recordingkeys","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingUploadsReports(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingUploadsReports';return this.apiClient.callApi("/api/v2/recording/uploads/reports","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingsDeletionprotection(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingsDeletionprotection';return this.apiClient.callApi("/api/v2/recordings/deletionprotection","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingsScreensessionsAcknowledge(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingsScreensessionsAcknowledge';return this.apiClient.callApi("/api/v2/recordings/screensessions/acknowledge","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRecordingsScreensessionsMetadata(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRecordingsScreensessionsMetadata';return this.apiClient.callApi("/api/v2/recordings/screensessions/metadata","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationRecording(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationRecording';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling putConversationRecording';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putConversationRecording';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}","PUT",{conversationId:e,recordingId:i},{clearExport:n.clearExport},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putConversationRecordingAnnotation(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling putConversationRecordingAnnotation';if(void 0===i||null===i)throw'Missing the required parameter "recordingId" when calling putConversationRecordingAnnotation';if(void 0===t||null===t)throw'Missing the required parameter "annotationId" when calling putConversationRecordingAnnotation';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling putConversationRecordingAnnotation';return this.apiClient.callApi("/api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}","PUT",{conversationId:e,recordingId:i,annotationId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}putOrphanrecording(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "orphanId" when calling putOrphanrecording';return this.apiClient.callApi("/api/v2/orphanrecordings/{orphanId}","PUT",{orphanId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingCrossplatformMediaretentionpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling putRecordingCrossplatformMediaretentionpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRecordingCrossplatformMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}","PUT",{policyId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling putRecordingJob';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRecordingJob';return this.apiClient.callApi("/api/v2/recording/jobs/{jobId}","PUT",{jobId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingKeyconfiguration(e,i){if(void 0===e||null===e)throw'Missing the required parameter "keyConfigurationId" when calling putRecordingKeyconfiguration';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRecordingKeyconfiguration';return this.apiClient.callApi("/api/v2/recording/keyconfigurations/{keyConfigurationId}","PUT",{keyConfigurationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingMediaretentionpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "policyId" when calling putRecordingMediaretentionpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRecordingMediaretentionpolicy';return this.apiClient.callApi("/api/v2/recording/mediaretentionpolicies/{policyId}","PUT",{policyId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingRecordingkeysRotationschedule(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRecordingRecordingkeysRotationschedule';return this.apiClient.callApi("/api/v2/recording/recordingkeys/rotationschedule","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRecordingSettings';return this.apiClient.callApi("/api/v2/recording/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRecordingsDeletionprotection(e){return e=e||{},this.apiClient.callApi("/api/v2/recordings/deletionprotection","PUT",{},{protect:e.protect},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class pe{constructor(e){this.apiClient=e||d.instance}deleteResponsemanagementLibrary(e){if(void 0===e||null===e)throw'Missing the required parameter "libraryId" when calling deleteResponsemanagementLibrary';return this.apiClient.callApi("/api/v2/responsemanagement/libraries/{libraryId}","DELETE",{libraryId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteResponsemanagementResponse(e){if(void 0===e||null===e)throw'Missing the required parameter "responseId" when calling deleteResponsemanagementResponse';return this.apiClient.callApi("/api/v2/responsemanagement/responses/{responseId}","DELETE",{responseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteResponsemanagementResponseasset(e){if(void 0===e||null===e)throw'Missing the required parameter "responseAssetId" when calling deleteResponsemanagementResponseasset';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/{responseAssetId}","DELETE",{responseAssetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementLibraries(e){return e=e||{},this.apiClient.callApi("/api/v2/responsemanagement/libraries","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,messagingTemplateFilter:e.messagingTemplateFilter,libraryPrefix:e.libraryPrefix},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementLibrary(e){if(void 0===e||null===e)throw'Missing the required parameter "libraryId" when calling getResponsemanagementLibrary';return this.apiClient.callApi("/api/v2/responsemanagement/libraries/{libraryId}","GET",{libraryId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementResponse(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "responseId" when calling getResponsemanagementResponse';return this.apiClient.callApi("/api/v2/responsemanagement/responses/{responseId}","GET",{responseId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementResponseasset(e){if(void 0===e||null===e)throw'Missing the required parameter "responseAssetId" when calling getResponsemanagementResponseasset';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/{responseAssetId}","GET",{responseAssetId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementResponseassetsStatusStatusId(e){if(void 0===e||null===e)throw'Missing the required parameter "statusId" when calling getResponsemanagementResponseassetsStatusStatusId';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/status/{statusId}","GET",{statusId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getResponsemanagementResponses(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "libraryId" when calling getResponsemanagementResponses';return this.apiClient.callApi("/api/v2/responsemanagement/responses","GET",{},{libraryId:e,pageNumber:i.pageNumber,pageSize:i.pageSize,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementLibraries(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementLibraries';return this.apiClient.callApi("/api/v2/responsemanagement/libraries","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementLibrariesBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementLibrariesBulk';return this.apiClient.callApi("/api/v2/responsemanagement/libraries/bulk","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementResponseassetsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementResponseassetsSearch';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/search","POST",{},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementResponseassetsUploads(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementResponseassetsUploads';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/uploads","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementResponses(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementResponses';return this.apiClient.callApi("/api/v2/responsemanagement/responses","POST",{},{expand:i.expand},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postResponsemanagementResponsesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postResponsemanagementResponsesQuery';return this.apiClient.callApi("/api/v2/responsemanagement/responses/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putResponsemanagementLibrary(e,i){if(void 0===e||null===e)throw'Missing the required parameter "libraryId" when calling putResponsemanagementLibrary';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putResponsemanagementLibrary';return this.apiClient.callApi("/api/v2/responsemanagement/libraries/{libraryId}","PUT",{libraryId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putResponsemanagementResponse(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "responseId" when calling putResponsemanagementResponse';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putResponsemanagementResponse';return this.apiClient.callApi("/api/v2/responsemanagement/responses/{responseId}","PUT",{responseId:e},{expand:t.expand},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putResponsemanagementResponseasset(e,i){if(void 0===e||null===e)throw'Missing the required parameter "responseAssetId" when calling putResponsemanagementResponseasset';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putResponsemanagementResponseasset';return this.apiClient.callApi("/api/v2/responsemanagement/responseassets/{responseAssetId}","PUT",{responseAssetId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class ue{constructor(e){this.apiClient=e||d.instance}deleteRoutingAssessment(e){if(void 0===e||null===e)throw'Missing the required parameter "assessmentId" when calling deleteRoutingAssessment';return this.apiClient.callApi("/api/v2/routing/assessments/{assessmentId}","DELETE",{assessmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingDirectroutingbackupSettingsMe(){return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingEmailDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteRoutingEmailDomain';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}","DELETE",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingEmailDomainRoute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainName" when calling deleteRoutingEmailDomainRoute';if(void 0===i||null===i)throw'Missing the required parameter "routeId" when calling deleteRoutingEmailDomainRoute';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes/{routeId}","DELETE",{domainName:e,routeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingEmailOutboundDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling deleteRoutingEmailOutboundDomain';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}","DELETE",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingLanguage(e){if(void 0===e||null===e)throw'Missing the required parameter "languageId" when calling deleteRoutingLanguage';return this.apiClient.callApi("/api/v2/routing/languages/{languageId}","DELETE",{languageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingPredictor(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling deleteRoutingPredictor';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}","DELETE",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingQueue(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling deleteRoutingQueue';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}","DELETE",{queueId:e},{forceDelete:i.forceDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingQueueMember(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling deleteRoutingQueueMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling deleteRoutingQueueMember';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members/{memberId}","DELETE",{queueId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingQueueUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling deleteRoutingQueueUser';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling deleteRoutingQueueUser';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users/{memberId}","DELETE",{queueId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingQueueWrapupcode(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling deleteRoutingQueueWrapupcode';if(void 0===i||null===i)throw'Missing the required parameter "codeId" when calling deleteRoutingQueueWrapupcode';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/wrapupcodes/{codeId}","DELETE",{queueId:e,codeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSettings(){return this.apiClient.callApi("/api/v2/routing/settings","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSkill(e){if(void 0===e||null===e)throw'Missing the required parameter "skillId" when calling deleteRoutingSkill';return this.apiClient.callApi("/api/v2/routing/skills/{skillId}","DELETE",{skillId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSkillgroup(e){if(void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling deleteRoutingSkillgroup';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}","DELETE",{skillGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSmsAddress(e){if(void 0===e||null===e)throw'Missing the required parameter "addressId" when calling deleteRoutingSmsAddress';return this.apiClient.callApi("/api/v2/routing/sms/addresses/{addressId}","DELETE",{addressId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingSmsPhonenumber(e){if(void 0===e||null===e)throw'Missing the required parameter "addressId" when calling deleteRoutingSmsPhonenumber';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/{addressId}","DELETE",{addressId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUserDirectroutingbackupSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUserUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUtilization(){return this.apiClient.callApi("/api/v2/routing/utilization","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUtilizationLabel(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "labelId" when calling deleteRoutingUtilizationLabel';return this.apiClient.callApi("/api/v2/routing/utilization/labels/{labelId}","DELETE",{labelId:e},{forceDelete:i.forceDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUtilizationTag(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "tagId" when calling deleteRoutingUtilizationTag';return this.apiClient.callApi("/api/v2/routing/utilization/tags/{tagId}","DELETE",{tagId:e},{forceDelete:i.forceDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingWrapupcode(e){if(void 0===e||null===e)throw'Missing the required parameter "codeId" when calling deleteRoutingWrapupcode';return this.apiClient.callApi("/api/v2/routing/wrapupcodes/{codeId}","DELETE",{codeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserRoutinglanguage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserRoutinglanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageId" when calling deleteUserRoutinglanguage';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/{languageId}","DELETE",{userId:e,languageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserRoutingskill(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserRoutingskill';if(void 0===i||null===i)throw'Missing the required parameter "skillId" when calling deleteUserRoutingskill';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/{skillId}","DELETE",{userId:e,skillId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAssessment(e){if(void 0===e||null===e)throw'Missing the required parameter "assessmentId" when calling getRoutingAssessment';return this.apiClient.callApi("/api/v2/routing/assessments/{assessmentId}","GET",{assessmentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAssessments(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/assessments","GET",{},{before:e.before,after:e.after,limit:e.limit,pageSize:e.pageSize,queueId:this.apiClient.buildCollectionParam(e.queueId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAssessmentsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getRoutingAssessmentsJob';return this.apiClient.callApi("/api/v2/routing/assessments/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAssessmentsJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/assessments/jobs","GET",{},{divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingAvailablemediatypes(){return this.apiClient.callApi("/api/v2/routing/availablemediatypes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingDirectroutingbackupSettingsMe(){return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getRoutingEmailDomain';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailDomainRoute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainName" when calling getRoutingEmailDomainRoute';if(void 0===i||null===i)throw'Missing the required parameter "routeId" when calling getRoutingEmailDomainRoute';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes/{routeId}","GET",{domainName:e,routeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailDomainRoutes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "domainName" when calling getRoutingEmailDomainRoutes';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes","GET",{domainName:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,pattern:i.pattern},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailDomains(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/email/domains","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,excludeStatus:e.excludeStatus,filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailOutboundDomain(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getRoutingEmailOutboundDomain';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailOutboundDomainActivation(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getRoutingEmailOutboundDomainActivation';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}/activation","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailOutboundDomainSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling getRoutingEmailOutboundDomainSearch';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}/search","GET",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailOutboundDomains(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/email/outbound/domains","GET",{},{filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingEmailSetup(){return this.apiClient.callApi("/api/v2/routing/email/setup","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingLanguage(e){if(void 0===e||null===e)throw'Missing the required parameter "languageId" when calling getRoutingLanguage';return this.apiClient.callApi("/api/v2/routing/languages/{languageId}","GET",{languageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingLanguages(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/languages","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingMessageRecipient(e){if(void 0===e||null===e)throw'Missing the required parameter "recipientId" when calling getRoutingMessageRecipient';return this.apiClient.callApi("/api/v2/routing/message/recipients/{recipientId}","GET",{recipientId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingMessageRecipients(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/message/recipients","GET",{},{messengerType:e.messengerType,name:e.name,pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictor(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling getRoutingPredictor';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}","GET",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictorModelFeatures(e,i){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling getRoutingPredictorModelFeatures';if(void 0===i||null===i)throw'Missing the required parameter "modelId" when calling getRoutingPredictorModelFeatures';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}/models/{modelId}/features","GET",{predictorId:e,modelId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictorModels(e){if(void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling getRoutingPredictorModels';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}/models","GET",{predictorId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictors(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/predictors","GET",{},{before:e.before,after:e.after,limit:e.limit,pageSize:e.pageSize,queueId:this.apiClient.buildCollectionParam(e.queueId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingPredictorsKeyperformanceindicators(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/predictors/keyperformanceindicators","GET",{},{kpiGroup:e.kpiGroup,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueue(e){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueue';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}","GET",{queueId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueAssistant(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueAssistant';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/assistant","GET",{queueId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueComparisonperiod(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueComparisonperiod';if(void 0===i||null===i)throw'Missing the required parameter "comparisonPeriodId" when calling getRoutingQueueComparisonperiod';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/comparisonperiods/{comparisonPeriodId}","GET",{queueId:e,comparisonPeriodId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueComparisonperiods(e){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueComparisonperiods';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/comparisonperiods","GET",{queueId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueEstimatedwaittime(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueEstimatedwaittime';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/estimatedwaittime","GET",{queueId:e},{conversationId:i.conversationId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueMediatypeEstimatedwaittime(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueMediatypeEstimatedwaittime';if(void 0===i||null===i)throw'Missing the required parameter "mediaType" when calling getRoutingQueueMediatypeEstimatedwaittime';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/mediatypes/{mediaType}/estimatedwaittime","GET",{queueId:e,mediaType:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueMembers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members","GET",{queueId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),name:i.name,profileSkills:this.apiClient.buildCollectionParam(i.profileSkills,"multi"),skills:this.apiClient.buildCollectionParam(i.skills,"multi"),languages:this.apiClient.buildCollectionParam(i.languages,"multi"),routingStatus:this.apiClient.buildCollectionParam(i.routingStatus,"multi"),presence:this.apiClient.buildCollectionParam(i.presence,"multi"),memberBy:i.memberBy,joined:i.joined},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueUsers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueUsers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users","GET",{queueId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),joined:i.joined,name:i.name,profileSkills:this.apiClient.buildCollectionParam(i.profileSkills,"multi"),skills:this.apiClient.buildCollectionParam(i.skills,"multi"),languages:this.apiClient.buildCollectionParam(i.languages,"multi"),routingStatus:this.apiClient.buildCollectionParam(i.routingStatus,"multi"),presence:this.apiClient.buildCollectionParam(i.presence,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueueWrapupcodes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getRoutingQueueWrapupcodes';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/wrapupcodes","GET",{queueId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueues(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/queues","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),peerId:this.apiClient.buildCollectionParam(e.peerId,"multi"),cannedResponseLibraryId:e.cannedResponseLibraryId,hasPeer:e.hasPeer},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueuesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/queues/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueuesDivisionviewsAll(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/queues/divisionviews/all","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingQueuesMe(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/queues/me","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,joined:e.joined,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSettings(){return this.apiClient.callApi("/api/v2/routing/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSettingsContactcenter(){return this.apiClient.callApi("/api/v2/routing/settings/contactcenter","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSettingsTranscription(){return this.apiClient.callApi("/api/v2/routing/settings/transcription","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkill(e){if(void 0===e||null===e)throw'Missing the required parameter "skillId" when calling getRoutingSkill';return this.apiClient.callApi("/api/v2/routing/skills/{skillId}","GET",{skillId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkillgroup(e){if(void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling getRoutingSkillgroup';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}","GET",{skillGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkillgroupMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling getRoutingSkillgroupMembers';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}/members","GET",{skillGroupId:e},{pageSize:i.pageSize,after:i.after,before:i.before,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkillgroupMembersDivisions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling getRoutingSkillgroupMembersDivisions';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}/members/divisions","GET",{skillGroupId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkillgroups(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/skillgroups","GET",{},{pageSize:e.pageSize,name:e.name,after:e.after,before:e.before},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSkills(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/skills","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsAddress(e){if(void 0===e||null===e)throw'Missing the required parameter "addressId" when calling getRoutingSmsAddress';return this.apiClient.callApi("/api/v2/routing/sms/addresses/{addressId}","GET",{addressId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsAddresses(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/sms/addresses","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsAvailablephonenumbers(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "countryCode" when calling getRoutingSmsAvailablephonenumbers';if(void 0===i||null===i)throw'Missing the required parameter "phoneNumberType" when calling getRoutingSmsAvailablephonenumbers';return this.apiClient.callApi("/api/v2/routing/sms/availablephonenumbers","GET",{},{countryCode:e,region:t.region,city:t.city,areaCode:t.areaCode,phoneNumberType:i,pattern:t.pattern,addressRequirement:t.addressRequirement},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsPhonenumber(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "addressId" when calling getRoutingSmsPhonenumber';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/{addressId}","GET",{addressId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingSmsPhonenumbers(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/sms/phonenumbers","GET",{},{phoneNumber:e.phoneNumber,phoneNumberType:this.apiClient.buildCollectionParam(e.phoneNumberType,"multi"),phoneNumberStatus:this.apiClient.buildCollectionParam(e.phoneNumberStatus,"multi"),countryCode:this.apiClient.buildCollectionParam(e.countryCode,"multi"),pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,language:e.language,"integration.id":e.integrationId,"supportedContent.id":e.supportedContentId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUserDirectroutingbackupSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUserUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilization(){return this.apiClient.callApi("/api/v2/routing/utilization","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationLabel(e){if(void 0===e||null===e)throw'Missing the required parameter "labelId" when calling getRoutingUtilizationLabel';return this.apiClient.callApi("/api/v2/routing/utilization/labels/{labelId}","GET",{labelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationLabelAgents(e){if(void 0===e||null===e)throw'Missing the required parameter "labelId" when calling getRoutingUtilizationLabelAgents';return this.apiClient.callApi("/api/v2/routing/utilization/labels/{labelId}/agents","GET",{labelId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationLabels(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/utilization/labels","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationTag(e){if(void 0===e||null===e)throw'Missing the required parameter "tagId" when calling getRoutingUtilizationTag';return this.apiClient.callApi("/api/v2/routing/utilization/tags/{tagId}","GET",{tagId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationTagAgents(e){if(void 0===e||null===e)throw'Missing the required parameter "tagId" when calling getRoutingUtilizationTagAgents';return this.apiClient.callApi("/api/v2/routing/utilization/tags/{tagId}/agents","GET",{tagId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUtilizationTags(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/utilization/tags","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingWrapupcode(e){if(void 0===e||null===e)throw'Missing the required parameter "codeId" when calling getRoutingWrapupcode';return this.apiClient.callApi("/api/v2/routing/wrapupcodes/{codeId}","GET",{codeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingWrapupcodes(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/wrapupcodes","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingWrapupcodesDivisionview(e){if(void 0===e||null===e)throw'Missing the required parameter "codeId" when calling getRoutingWrapupcodesDivisionview';return this.apiClient.callApi("/api/v2/routing/wrapupcodes/divisionviews/{codeId}","GET",{codeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingWrapupcodesDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/wrapupcodes/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,id:this.apiClient.buildCollectionParam(e.id,"multi"),divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi"),includeState:e.includeState},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserQueues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserQueues';return this.apiClient.callApi("/api/v2/users/{userId}/queues","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,joined:i.joined,divisionId:this.apiClient.buildCollectionParam(i.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutinglanguages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutinglanguages';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutingskills(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutingskills';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserSkillgroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserSkillgroups';return this.apiClient.callApi("/api/v2/users/{userId}/skillgroups","GET",{userId:e},{pageSize:i.pageSize,after:i.after,before:i.before},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingConversation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchRoutingConversation';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingConversation';return this.apiClient.callApi("/api/v2/routing/conversations/{conversationId}","PATCH",{conversationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingEmailDomain(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling patchRoutingEmailDomain';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingEmailDomain';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}","PATCH",{domainId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingEmailDomainValidate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling patchRoutingEmailDomainValidate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingEmailDomainValidate';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}/validate","PATCH",{domainId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingPredictor(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "predictorId" when calling patchRoutingPredictor';return this.apiClient.callApi("/api/v2/routing/predictors/{predictorId}","PATCH",{predictorId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingQueueMember(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchRoutingQueueMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling patchRoutingQueueMember';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchRoutingQueueMember';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members/{memberId}","PATCH",{queueId:e,memberId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingQueueMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchRoutingQueueMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingQueueMembers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members","PATCH",{queueId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingQueueUser(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchRoutingQueueUser';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling patchRoutingQueueUser';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchRoutingQueueUser';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users/{memberId}","PATCH",{queueId:e,memberId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingQueueUsers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchRoutingQueueUsers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingQueueUsers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users","PATCH",{queueId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingSettingsContactcenter(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchRoutingSettingsContactcenter';return this.apiClient.callApi("/api/v2/routing/settings/contactcenter","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingSettingsTranscription(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchRoutingSettingsTranscription';return this.apiClient.callApi("/api/v2/routing/settings/transcription","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchRoutingSkillgroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling patchRoutingSkillgroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchRoutingSkillgroup';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}","PATCH",{skillGroupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchUserQueue';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchUserQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserQueue';return this.apiClient.callApi("/api/v2/users/{userId}/queues/{queueId}","PATCH",{queueId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserQueues(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserQueues';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserQueues';return this.apiClient.callApi("/api/v2/users/{userId}/queues","PATCH",{userId:e},{divisionId:this.apiClient.buildCollectionParam(t.divisionId,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutinglanguage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutinglanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageId" when calling patchUserRoutinglanguage';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserRoutinglanguage';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/{languageId}","PATCH",{userId:e,languageId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutinglanguagesBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutinglanguagesBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserRoutinglanguagesBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/bulk","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutingskillsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutingskillsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserRoutingskillsBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/bulk","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsQueuesObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsQueuesObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/queues/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsRoutingActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsRoutingActivityQuery';return this.apiClient.callApi("/api/v2/analytics/routing/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingAssessments(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/assessments","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingAssessmentsJobs(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/assessments/jobs","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailDomainRoutes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "domainName" when calling postRoutingEmailDomainRoutes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postRoutingEmailDomainRoutes';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes","POST",{domainName:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailDomainTestconnection(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "domainId" when calling postRoutingEmailDomainTestconnection';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainId}/testconnection","POST",{domainId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailDomains(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingEmailDomains';return this.apiClient.callApi("/api/v2/routing/email/domains","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailOutboundDomains(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingEmailOutboundDomains';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingEmailOutboundDomainsSimulated(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingEmailOutboundDomainsSimulated';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/simulated","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingLanguages(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingLanguages';return this.apiClient.callApi("/api/v2/routing/languages","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingPredictors(e){return e=e||{},this.apiClient.callApi("/api/v2/routing/predictors","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingQueueMembers(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling postRoutingQueueMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postRoutingQueueMembers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/members","POST",{queueId:e},{delete:t._delete},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingQueueUsers(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling postRoutingQueueUsers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postRoutingQueueUsers';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/users","POST",{queueId:e},{delete:t._delete},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingQueueWrapupcodes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling postRoutingQueueWrapupcodes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postRoutingQueueWrapupcodes';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}/wrapupcodes","POST",{queueId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingQueues(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingQueues';return this.apiClient.callApi("/api/v2/routing/queues","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSkillgroupMembersDivisions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "skillGroupId" when calling postRoutingSkillgroupMembersDivisions';return this.apiClient.callApi("/api/v2/routing/skillgroups/{skillGroupId}/members/divisions","POST",{skillGroupId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSkillgroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSkillgroups';return this.apiClient.callApi("/api/v2/routing/skillgroups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSkills(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSkills';return this.apiClient.callApi("/api/v2/routing/skills","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSmsAddresses(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSmsAddresses';return this.apiClient.callApi("/api/v2/routing/sms/addresses","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSmsPhonenumbers(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSmsPhonenumbers';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSmsPhonenumbersAlphanumeric(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSmsPhonenumbersAlphanumeric';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/alphanumeric","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingSmsPhonenumbersImport(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingSmsPhonenumbersImport';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/import","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingUtilizationLabels(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingUtilizationLabels';return this.apiClient.callApi("/api/v2/routing/utilization/labels","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingUtilizationTags(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingUtilizationTags';return this.apiClient.callApi("/api/v2/routing/utilization/tags","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postRoutingWrapupcodes(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postRoutingWrapupcodes';return this.apiClient.callApi("/api/v2/routing/wrapupcodes","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUserRoutinglanguages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserRoutinglanguages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserRoutinglanguages';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserRoutingskills(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserRoutingskills';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserRoutingskills';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingDirectroutingbackupSettingsMe(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingDirectroutingbackupSettingsMe';return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingEmailDomainRoute(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "domainName" when calling putRoutingEmailDomainRoute';if(void 0===i||null===i)throw'Missing the required parameter "routeId" when calling putRoutingEmailDomainRoute';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putRoutingEmailDomainRoute';return this.apiClient.callApi("/api/v2/routing/email/domains/{domainName}/routes/{routeId}","PUT",{domainName:e,routeId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingEmailOutboundDomainActivation(e){if(void 0===e||null===e)throw'Missing the required parameter "domainId" when calling putRoutingEmailOutboundDomainActivation';return this.apiClient.callApi("/api/v2/routing/email/outbound/domains/{domainId}/activation","PUT",{domainId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingMessageRecipient(e,i){if(void 0===e||null===e)throw'Missing the required parameter "recipientId" when calling putRoutingMessageRecipient';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingMessageRecipient';return this.apiClient.callApi("/api/v2/routing/message/recipients/{recipientId}","PUT",{recipientId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingQueue(e,i){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling putRoutingQueue';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingQueue';return this.apiClient.callApi("/api/v2/routing/queues/{queueId}","PUT",{queueId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingSettings';return this.apiClient.callApi("/api/v2/routing/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingSettingsTranscription(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingSettingsTranscription';return this.apiClient.callApi("/api/v2/routing/settings/transcription","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingSmsPhonenumber(e,i){if(void 0===e||null===e)throw'Missing the required parameter "addressId" when calling putRoutingSmsPhonenumber';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingSmsPhonenumber';return this.apiClient.callApi("/api/v2/routing/sms/phonenumbers/{addressId}","PUT",{addressId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUserDirectroutingbackupSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putRoutingUserDirectroutingbackupSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUserUtilization(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putRoutingUserUtilization';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingUtilization';return this.apiClient.callApi("/api/v2/routing/utilization","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUtilizationLabel(e,i){if(void 0===e||null===e)throw'Missing the required parameter "labelId" when calling putRoutingUtilizationLabel';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUtilizationLabel';return this.apiClient.callApi("/api/v2/routing/utilization/labels/{labelId}","PUT",{labelId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingWrapupcode(e,i){if(void 0===e||null===e)throw'Missing the required parameter "codeId" when calling putRoutingWrapupcode';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingWrapupcode';return this.apiClient.callApi("/api/v2/routing/wrapupcodes/{codeId}","PUT",{codeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingskill(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingskill';if(void 0===i||null===i)throw'Missing the required parameter "skillId" when calling putUserRoutingskill';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putUserRoutingskill';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/{skillId}","PUT",{userId:e,skillId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingskillsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingskillsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoutingskillsBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/bulk","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class de{constructor(e){this.apiClient=e||d.instance}deleteScimUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteScimUser';return this.apiClient.callApi("/api/v2/scim/users/{userId}","DELETE",{userId:e},{},{"If-Match":i.ifMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}deleteScimV2User(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteScimV2User';return this.apiClient.callApi("/api/v2/scim/v2/users/{userId}","DELETE",{userId:e},{},{"If-Match":i.ifMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimGroup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getScimGroup';return this.apiClient.callApi("/api/v2/scim/groups/{groupId}","GET",{groupId:e},{attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi")},{"If-None-Match":i.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimGroups(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/groups","GET",{},{startIndex:e.startIndex,count:e.count,attributes:this.apiClient.buildCollectionParam(e.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(e.excludedAttributes,"multi"),filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimResourcetype(e){if(void 0===e||null===e)throw'Missing the required parameter "resourceType" when calling getScimResourcetype';return this.apiClient.callApi("/api/v2/scim/resourcetypes/{resourceType}","GET",{resourceType:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimResourcetypes(){return this.apiClient.callApi("/api/v2/scim/resourcetypes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getScimSchema';return this.apiClient.callApi("/api/v2/scim/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimSchemas(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/schemas","GET",{},{filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimServiceproviderconfig(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/serviceproviderconfig","GET",{},{},{"If-None-Match":e.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getScimUser';return this.apiClient.callApi("/api/v2/scim/users/{userId}","GET",{userId:e},{attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi")},{"If-None-Match":i.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/users","GET",{},{startIndex:e.startIndex,count:e.count,attributes:this.apiClient.buildCollectionParam(e.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(e.excludedAttributes,"multi"),filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Group(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getScimV2Group';return this.apiClient.callApi("/api/v2/scim/v2/groups/{groupId}","GET",{groupId:e},{attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi")},{"If-None-Match":i.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Groups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "filter" when calling getScimV2Groups';return this.apiClient.callApi("/api/v2/scim/v2/groups","GET",{},{startIndex:i.startIndex,count:i.count,attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi"),filter:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Resourcetype(e){if(void 0===e||null===e)throw'Missing the required parameter "resourceType" when calling getScimV2Resourcetype';return this.apiClient.callApi("/api/v2/scim/v2/resourcetypes/{resourceType}","GET",{resourceType:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Resourcetypes(){return this.apiClient.callApi("/api/v2/scim/v2/resourcetypes","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Schema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getScimV2Schema';return this.apiClient.callApi("/api/v2/scim/v2/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Schemas(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/v2/schemas","GET",{},{filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Serviceproviderconfig(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/v2/serviceproviderconfig","GET",{},{},{"If-None-Match":e.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2User(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getScimV2User';return this.apiClient.callApi("/api/v2/scim/v2/users/{userId}","GET",{userId:e},{attributes:this.apiClient.buildCollectionParam(i.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(i.excludedAttributes,"multi")},{"If-None-Match":i.ifNoneMatch},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}getScimV2Users(e){return e=e||{},this.apiClient.callApi("/api/v2/scim/v2/users","GET",{},{startIndex:e.startIndex,count:e.count,attributes:this.apiClient.buildCollectionParam(e.attributes,"multi"),excludedAttributes:this.apiClient.buildCollectionParam(e.excludedAttributes,"multi"),filter:e.filter},{},{},null,["PureCloud OAuth"],["application/json"],["application/scim+json","application/json"])}patchScimGroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling patchScimGroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchScimGroup';return this.apiClient.callApi("/api/v2/scim/groups/{groupId}","PATCH",{groupId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}patchScimUser(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchScimUser';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchScimUser';return this.apiClient.callApi("/api/v2/scim/users/{userId}","PATCH",{userId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}patchScimV2Group(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling patchScimV2Group';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchScimV2Group';return this.apiClient.callApi("/api/v2/scim/v2/groups/{groupId}","PATCH",{groupId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}patchScimV2User(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchScimV2User';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchScimV2User';return this.apiClient.callApi("/api/v2/scim/v2/users/{userId}","PATCH",{userId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}postScimUsers(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postScimUsers';return this.apiClient.callApi("/api/v2/scim/users","POST",{},{},{},{},e,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}postScimV2Users(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postScimV2Users';return this.apiClient.callApi("/api/v2/scim/v2/users","POST",{},{},{},{},e,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}putScimGroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putScimGroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putScimGroup';return this.apiClient.callApi("/api/v2/scim/groups/{groupId}","PUT",{groupId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}putScimUser(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling putScimUser';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putScimUser';return this.apiClient.callApi("/api/v2/scim/users/{userId}","PUT",{userId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}putScimV2Group(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling putScimV2Group';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putScimV2Group';return this.apiClient.callApi("/api/v2/scim/v2/groups/{groupId}","PUT",{groupId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}putScimV2User(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling putScimV2User';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putScimV2User';return this.apiClient.callApi("/api/v2/scim/v2/users/{userId}","PUT",{userId:e},{},{"If-Match":t.ifMatch},{},i,["PureCloud OAuth"],["application/scim+json","application/json"],["application/scim+json","application/json"])}}class ce{constructor(e){this.apiClient=e||d.instance}postScreenrecordingToken(e){return e=e||{},this.apiClient.callApi("/api/v2/screenrecording/token","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class ge{constructor(e){this.apiClient=e||d.instance}getScript(e){if(void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScript';return this.apiClient.callApi("/api/v2/scripts/{scriptId}","GET",{scriptId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptPage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptPage';if(void 0===i||null===i)throw'Missing the required parameter "pageId" when calling getScriptPage';return this.apiClient.callApi("/api/v2/scripts/{scriptId}/pages/{pageId}","GET",{scriptId:e,pageId:i},{scriptDataVersion:t.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptPages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptPages';return this.apiClient.callApi("/api/v2/scripts/{scriptId}/pages","GET",{scriptId:e},{scriptDataVersion:i.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScripts(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,name:e.name,feature:e.feature,flowId:e.flowId,sortBy:e.sortBy,sortOrder:e.sortOrder,scriptDataVersion:e.scriptDataVersion,divisionIds:e.divisionIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,name:e.name,feature:e.feature,flowId:e.flowId,sortBy:e.sortBy,sortOrder:e.sortOrder,scriptDataVersion:e.scriptDataVersion,divisionIds:e.divisionIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublished(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts/published","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,name:e.name,feature:e.feature,flowId:e.flowId,scriptDataVersion:e.scriptDataVersion,divisionIds:e.divisionIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts/published/divisionviews","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,name:e.name,feature:e.feature,flowId:e.flowId,scriptDataVersion:e.scriptDataVersion,divisionIds:e.divisionIds},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedScriptId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptsPublishedScriptId';return this.apiClient.callApi("/api/v2/scripts/published/{scriptId}","GET",{scriptId:e},{scriptDataVersion:i.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedScriptIdPage(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptsPublishedScriptIdPage';if(void 0===i||null===i)throw'Missing the required parameter "pageId" when calling getScriptsPublishedScriptIdPage';return this.apiClient.callApi("/api/v2/scripts/published/{scriptId}/pages/{pageId}","GET",{scriptId:e,pageId:i},{scriptDataVersion:t.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedScriptIdPages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptsPublishedScriptIdPages';return this.apiClient.callApi("/api/v2/scripts/published/{scriptId}/pages","GET",{scriptId:e},{scriptDataVersion:i.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsPublishedScriptIdVariables(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling getScriptsPublishedScriptIdVariables';return this.apiClient.callApi("/api/v2/scripts/published/{scriptId}/variables","GET",{scriptId:e},{input:i.input,output:i.output,type:i.type,scriptDataVersion:i.scriptDataVersion},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getScriptsUploadStatus(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "uploadId" when calling getScriptsUploadStatus';return this.apiClient.callApi("/api/v2/scripts/uploads/{uploadId}/status","GET",{uploadId:e},{longPoll:i.longPoll},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postScriptExport(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "scriptId" when calling postScriptExport';return this.apiClient.callApi("/api/v2/scripts/{scriptId}/export","POST",{scriptId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postScriptsPublished(e){return e=e||{},this.apiClient.callApi("/api/v2/scripts/published","POST",{},{scriptDataVersion:e.scriptDataVersion},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class he{constructor(e){this.apiClient=e||d.instance}getDocumentationGknSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "q64" when calling getDocumentationGknSearch';return this.apiClient.callApi("/api/v2/documentation/gkn/search","GET",{},{q64:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getDocumentationSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "q64" when calling getDocumentationSearch';return this.apiClient.callApi("/api/v2/documentation/search","GET",{},{q64:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getGroupsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getGroupsSearch';return this.apiClient.callApi("/api/v2/groups/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getLocationsSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getLocationsSearch';return this.apiClient.callApi("/api/v2/locations/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getSearch';return this.apiClient.callApi("/api/v2/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),profile:i.profile},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSearchSuggest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getSearchSuggest';return this.apiClient.callApi("/api/v2/search/suggest","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),profile:i.profile},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getUsersSearch';return this.apiClient.callApi("/api/v2/users/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),integrationPresenceSource:i.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getVoicemailSearch';return this.apiClient.callApi("/api/v2/voicemail/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsConversationsTranscriptsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsConversationsTranscriptsQuery';return this.apiClient.callApi("/api/v2/analytics/conversations/transcripts/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postConversationsParticipantsAttributesSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postConversationsParticipantsAttributesSearch';return this.apiClient.callApi("/api/v2/conversations/participants/attributes/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postDocumentationAllSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postDocumentationAllSearch';return this.apiClient.callApi("/api/v2/documentation/all/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postDocumentationGknSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postDocumentationGknSearch';return this.apiClient.callApi("/api/v2/documentation/gkn/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postDocumentationSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postDocumentationSearch';return this.apiClient.callApi("/api/v2/documentation/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postGroupsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postGroupsSearch';return this.apiClient.callApi("/api/v2/groups/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSearch';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/search","POST",{knowledgeBaseId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postLocationsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postLocationsSearch';return this.apiClient.callApi("/api/v2/locations/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postSearch';return this.apiClient.callApi("/api/v2/search","POST",{},{profile:i.profile},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSearchSuggest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postSearchSuggest';return this.apiClient.callApi("/api/v2/search/suggest","POST",{},{profile:i.profile},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsTranscriptsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsTranscriptsSearch';return this.apiClient.callApi("/api/v2/speechandtextanalytics/transcripts/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTeamsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTeamsSearch';return this.apiClient.callApi("/api/v2/teams/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearch';return this.apiClient.callApi("/api/v2/users/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchConversationTarget(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchConversationTarget';return this.apiClient.callApi("/api/v2/users/search/conversation/target","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchQueuemembersManage(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchQueuemembersManage';return this.apiClient.callApi("/api/v2/users/search/queuemembers/manage","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchTeamsAssign(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchTeamsAssign';return this.apiClient.callApi("/api/v2/users/search/teams/assign","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postVoicemailSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postVoicemailSearch';return this.apiClient.callApi("/api/v2/voicemail/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class me{constructor(e){this.apiClient=e||d.instance}deleteUsersAgentuiAgentsAutoanswerAgentIdSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling deleteUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","DELETE",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getEmailsSettings(){return this.apiClient.callApi("/api/v2/emails/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSettingsExecutiondata(){return this.apiClient.callApi("/api/v2/settings/executiondata","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersAgentuiAgentsAutoanswerAgentIdSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchEmailsSettings(e){return e=e||{},this.apiClient.callApi("/api/v2/emails/settings","PATCH",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchSettingsExecutiondata(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchSettingsExecutiondata';return this.apiClient.callApi("/api/v2/settings/executiondata","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchUsersAgentuiAgentsAutoanswerAgentIdSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling patchUsersAgentuiAgentsAutoanswerAgentIdSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","PATCH",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUsersAgentuiAgentsAutoanswerAgentIdSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';return this.apiClient.callApi("/api/v2/users/agentui/agents/autoanswer/{agentId}/settings","PUT",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class ve{constructor(e){this.apiClient=e||d.instance}deleteSpeechandtextanalyticsCategory(e){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling deleteSpeechandtextanalyticsCategory';return this.apiClient.callApi("/api/v2/speechandtextanalytics/categories/{categoryId}","DELETE",{categoryId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId(e){if(void 0===e||null===e)throw'Missing the required parameter "dictionaryFeedbackId" when calling deleteSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId';return this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}","DELETE",{dictionaryFeedbackId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsProgram(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "programId" when calling deleteSpeechandtextanalyticsProgram';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}","DELETE",{programId:e},{forceDelete:i.forceDelete},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsSentimentfeedback(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/sentimentfeedback","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsSentimentfeedbackSentimentFeedbackId(e){if(void 0===e||null===e)throw'Missing the required parameter "sentimentFeedbackId" when calling deleteSpeechandtextanalyticsSentimentfeedbackSentimentFeedbackId';return this.apiClient.callApi("/api/v2/speechandtextanalytics/sentimentfeedback/{sentimentFeedbackId}","DELETE",{sentimentFeedbackId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteSpeechandtextanalyticsTopic(e){if(void 0===e||null===e)throw'Missing the required parameter "topicId" when calling deleteSpeechandtextanalyticsTopic';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/{topicId}","DELETE",{topicId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsCategories(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/categories","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,sortOrder:e.sortOrder,sortBy:e.sortBy,ids:this.apiClient.buildCollectionParam(e.ids,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsCategory(e){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling getSpeechandtextanalyticsCategory';return this.apiClient.callApi("/api/v2/speechandtextanalytics/categories/{categoryId}","GET",{categoryId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsConversation(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsConversation';return this.apiClient.callApi("/api/v2/speechandtextanalytics/conversations/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsConversationCategories(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsConversationCategories';return this.apiClient.callApi("/api/v2/speechandtextanalytics/conversations/{conversationId}/categories","GET",{conversationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsConversationCommunicationTranscripturl(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsConversationCommunicationTranscripturl';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling getSpeechandtextanalyticsConversationCommunicationTranscripturl';return this.apiClient.callApi("/api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl","GET",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsConversationCommunicationTranscripturls(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsConversationCommunicationTranscripturls';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling getSpeechandtextanalyticsConversationCommunicationTranscripturls';return this.apiClient.callApi("/api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturls","GET",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsDictionaryfeedback(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback","GET",{},{dialect:e.dialect,nextPage:e.nextPage,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId(e){if(void 0===e||null===e)throw'Missing the required parameter "dictionaryFeedbackId" when calling getSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId';return this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}","GET",{dictionaryFeedbackId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgram(e){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling getSpeechandtextanalyticsProgram';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}","GET",{programId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramMappings(e){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling getSpeechandtextanalyticsProgramMappings';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}/mappings","GET",{programId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramTranscriptionengines(e){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling getSpeechandtextanalyticsProgramTranscriptionengines';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}/transcriptionengines","GET",{programId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsPrograms(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/programs","GET",{},{nextPage:e.nextPage,pageSize:e.pageSize,state:e.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsGeneralJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getSpeechandtextanalyticsProgramsGeneralJob';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/general/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsMappings(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/mappings","GET",{},{nextPage:e.nextPage,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsPublishjob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getSpeechandtextanalyticsProgramsPublishjob';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/publishjobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsTranscriptionenginesDialects(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/transcriptionengines/dialects","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsProgramsUnpublished(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/unpublished","GET",{},{nextPage:e.nextPage,pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsSentimentDialects(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/sentiment/dialects","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsSentimentfeedback(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/sentimentfeedback","GET",{},{dialect:e.dialect},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsSettings(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopic(e){if(void 0===e||null===e)throw'Missing the required parameter "topicId" when calling getSpeechandtextanalyticsTopic';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/{topicId}","GET",{topicId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopics(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/topics","GET",{},{nextPage:e.nextPage,pageSize:e.pageSize,state:e.state,name:e.name,ids:this.apiClient.buildCollectionParam(e.ids,"multi"),dialects:this.apiClient.buildCollectionParam(e.dialects,"multi"),sortBy:e.sortBy,sortOrder:e.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopicsDialects(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/dialects","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopicsGeneral(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/general","GET",{},{dialect:e.dialect},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopicsGeneralStatus(e){return e=e||{},this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/general/status","GET",{},{dialect:e.dialect},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTopicsPublishjob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getSpeechandtextanalyticsTopicsPublishjob';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/publishjobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTranslationsLanguageConversation(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "languageId" when calling getSpeechandtextanalyticsTranslationsLanguageConversation';if(void 0===i||null===i)throw'Missing the required parameter "conversationId" when calling getSpeechandtextanalyticsTranslationsLanguageConversation';return this.apiClient.callApi("/api/v2/speechandtextanalytics/translations/languages/{languageId}/conversations/{conversationId}","GET",{languageId:e,conversationId:i},{communicationId:t.communicationId,recordingId:t.recordingId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSpeechandtextanalyticsTranslationsLanguages(){return this.apiClient.callApi("/api/v2/speechandtextanalytics/translations/languages","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchSpeechandtextanalyticsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchSpeechandtextanalyticsSettings';return this.apiClient.callApi("/api/v2/speechandtextanalytics/settings","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsCategories(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsCategories';return this.apiClient.callApi("/api/v2/speechandtextanalytics/categories","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsDictionaryfeedback(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsDictionaryfeedback';return this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsPrograms(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsPrograms';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsProgramsGeneralJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsProgramsGeneralJobs';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/general/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsProgramsPublishjobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsProgramsPublishjobs';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/publishjobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsSentimentfeedback(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsSentimentfeedback';return this.apiClient.callApi("/api/v2/speechandtextanalytics/sentimentfeedback","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsTopics(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsTopics';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsTopicsPublishjobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsTopicsPublishjobs';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/publishjobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSpeechandtextanalyticsTranscriptsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postSpeechandtextanalyticsTranscriptsSearch';return this.apiClient.callApi("/api/v2/speechandtextanalytics/transcripts/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsCategory(e,i){if(void 0===e||null===e)throw'Missing the required parameter "categoryId" when calling putSpeechandtextanalyticsCategory';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsCategory';return this.apiClient.callApi("/api/v2/speechandtextanalytics/categories/{categoryId}","PUT",{categoryId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "dictionaryFeedbackId" when calling putSpeechandtextanalyticsDictionaryfeedbackDictionaryFeedbackId';return this.apiClient.callApi("/api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}","PUT",{dictionaryFeedbackId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsProgram(e,i){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling putSpeechandtextanalyticsProgram';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsProgram';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}","PUT",{programId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsProgramMappings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling putSpeechandtextanalyticsProgramMappings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsProgramMappings';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}/mappings","PUT",{programId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsProgramTranscriptionengines(e,i){if(void 0===e||null===e)throw'Missing the required parameter "programId" when calling putSpeechandtextanalyticsProgramTranscriptionengines';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsProgramTranscriptionengines';return this.apiClient.callApi("/api/v2/speechandtextanalytics/programs/{programId}/transcriptionengines","PUT",{programId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsSettings';return this.apiClient.callApi("/api/v2/speechandtextanalytics/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putSpeechandtextanalyticsTopic(e,i){if(void 0===e||null===e)throw'Missing the required parameter "topicId" when calling putSpeechandtextanalyticsTopic';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsTopic';return this.apiClient.callApi("/api/v2/speechandtextanalytics/topics/{topicId}","PUT",{topicId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class we{constructor(e){this.apiClient=e||d.instance}deleteStationAssociateduser(e){if(void 0===e||null===e)throw'Missing the required parameter "stationId" when calling deleteStationAssociateduser';return this.apiClient.callApi("/api/v2/stations/{stationId}/associateduser","DELETE",{stationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getStation(e){if(void 0===e||null===e)throw'Missing the required parameter "stationId" when calling getStation';return this.apiClient.callApi("/api/v2/stations/{stationId}","GET",{stationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getStations(e){return e=e||{},this.apiClient.callApi("/api/v2/stations","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,name:e.name,userSelectable:e.userSelectable,webRtcUserId:e.webRtcUserId,id:e.id,lineAppearanceId:e.lineAppearanceId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ce{constructor(e){this.apiClient=e||d.instance}getSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getSearch';return this.apiClient.callApi("/api/v2/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),profile:i.profile},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getSearchSuggest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getSearchSuggest';return this.apiClient.callApi("/api/v2/search/suggest","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),profile:i.profile},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postSearch';return this.apiClient.callApi("/api/v2/search","POST",{},{profile:i.profile},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postSearchSuggest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postSearchSuggest';return this.apiClient.callApi("/api/v2/search/suggest","POST",{},{profile:i.profile},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ie{constructor(e){this.apiClient=e||d.instance}deleteTaskmanagementWorkbin(e){if(void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling deleteTaskmanagementWorkbin';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}","DELETE",{workbinId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorkitem(e){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling deleteTaskmanagementWorkitem';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}","DELETE",{workitemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorkitemsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling deleteTaskmanagementWorkitemsSchema';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}","DELETE",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorktype(e){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling deleteTaskmanagementWorktype';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}","DELETE",{worktypeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorktypeFlowsOnattributechangeRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling deleteTaskmanagementWorktypeFlowsOnattributechangeRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling deleteTaskmanagementWorktypeFlowsOnattributechangeRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}","DELETE",{worktypeId:e,ruleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorktypeFlowsOncreateRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling deleteTaskmanagementWorktypeFlowsOncreateRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling deleteTaskmanagementWorktypeFlowsOncreateRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}","DELETE",{worktypeId:e,ruleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTaskmanagementWorktypeStatus(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling deleteTaskmanagementWorktypeStatus';if(void 0===i||null===i)throw'Missing the required parameter "statusId" when calling deleteTaskmanagementWorktypeStatus';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}","DELETE",{worktypeId:e,statusId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkbin(e){if(void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling getTaskmanagementWorkbin';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}","GET",{workbinId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkbinHistory(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling getTaskmanagementWorkbinHistory';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}/history","GET",{workbinId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkbinVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling getTaskmanagementWorkbinVersion';if(void 0===i||null===i)throw'Missing the required parameter "entityVersion" when calling getTaskmanagementWorkbinVersion';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}/versions/{entityVersion}","GET",{workbinId:e,entityVersion:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkbinVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling getTaskmanagementWorkbinVersions';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}/versions","GET",{workbinId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitem(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitem';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}","GET",{workitemId:e},{expands:i.expands},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemHistory(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemHistory';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/history","GET",{workitemId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemUserWrapups(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemUserWrapups';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling getTaskmanagementWorkitemUserWrapups';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/users/{userId}/wrapups","GET",{workitemId:e,userId:i},{expands:t.expands,after:t.after,pageSize:t.pageSize,sortOrder:t.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemVersion';if(void 0===i||null===i)throw'Missing the required parameter "entityVersion" when calling getTaskmanagementWorkitemVersion';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/versions/{entityVersion}","GET",{workitemId:e,entityVersion:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemVersions';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/versions","GET",{workitemId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemWrapups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling getTaskmanagementWorkitemWrapups';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/wrapups","GET",{workitemId:e},{expands:i.expands,after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsQueryJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getTaskmanagementWorkitemsQueryJob';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/query/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsQueryJobResults(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getTaskmanagementWorkitemsQueryJobResults';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/query/jobs/{jobId}/results","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsSchema(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getTaskmanagementWorkitemsSchema';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsSchemaVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getTaskmanagementWorkitemsSchemaVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getTaskmanagementWorkitemsSchemaVersion';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}/versions/{versionId}","GET",{schemaId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsSchemaVersions(e){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling getTaskmanagementWorkitemsSchemaVersions';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}/versions","GET",{schemaId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorkitemsSchemas(){return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktype(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktype';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}","GET",{worktypeId:e},{expands:this.apiClient.buildCollectionParam(i.expands,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeFlowsOnattributechangeRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeFlowsOnattributechangeRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling getTaskmanagementWorktypeFlowsOnattributechangeRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}","GET",{worktypeId:e,ruleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeFlowsOnattributechangeRules(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeFlowsOnattributechangeRules';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules","GET",{worktypeId:e},{after:i.after,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeFlowsOncreateRule(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeFlowsOncreateRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling getTaskmanagementWorktypeFlowsOncreateRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}","GET",{worktypeId:e,ruleId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeFlowsOncreateRules(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeFlowsOncreateRules';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules","GET",{worktypeId:e},{after:i.after,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeHistory(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeHistory';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/history","GET",{worktypeId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder,fields:this.apiClient.buildCollectionParam(i.fields,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeStatus(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeStatus';if(void 0===i||null===i)throw'Missing the required parameter "statusId" when calling getTaskmanagementWorktypeStatus';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}","GET",{worktypeId:e,statusId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeStatuses(e){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeStatuses';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses","GET",{worktypeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeVersion';if(void 0===i||null===i)throw'Missing the required parameter "entityVersion" when calling getTaskmanagementWorktypeVersion';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/versions/{entityVersion}","GET",{worktypeId:e,entityVersion:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTaskmanagementWorktypeVersions(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling getTaskmanagementWorktypeVersions';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/versions","GET",{worktypeId:e},{after:i.after,pageSize:i.pageSize,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkbin(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workbinId" when calling patchTaskmanagementWorkbin';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkbin';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/{workbinId}","PATCH",{workbinId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkitem(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling patchTaskmanagementWorkitem';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkitem';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}","PATCH",{workitemId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkitemAssignment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling patchTaskmanagementWorkitemAssignment';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkitemAssignment';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/assignment","PATCH",{workitemId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkitemUserWrapups(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling patchTaskmanagementWorkitemUserWrapups';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchTaskmanagementWorkitemUserWrapups';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkitemUserWrapups';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/users/{userId}/wrapups","PATCH",{workitemId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorkitemUsersMeWrapups(e,i){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling patchTaskmanagementWorkitemUsersMeWrapups';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorkitemUsersMeWrapups';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/users/me/wrapups","PATCH",{workitemId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorktype(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling patchTaskmanagementWorktype';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTaskmanagementWorktype';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}","PATCH",{worktypeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorktypeFlowsOnattributechangeRule(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling patchTaskmanagementWorktypeFlowsOnattributechangeRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling patchTaskmanagementWorktypeFlowsOnattributechangeRule';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchTaskmanagementWorktypeFlowsOnattributechangeRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}","PATCH",{worktypeId:e,ruleId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorktypeFlowsOncreateRule(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling patchTaskmanagementWorktypeFlowsOncreateRule';if(void 0===i||null===i)throw'Missing the required parameter "ruleId" when calling patchTaskmanagementWorktypeFlowsOncreateRule';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchTaskmanagementWorktypeFlowsOncreateRule';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}","PATCH",{worktypeId:e,ruleId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchTaskmanagementWorktypeStatus(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling patchTaskmanagementWorktypeStatus';if(void 0===i||null===i)throw'Missing the required parameter "statusId" when calling patchTaskmanagementWorktypeStatus';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchTaskmanagementWorktypeStatus';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}","PATCH",{worktypeId:e,statusId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkbins(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkbins';return this.apiClient.callApi("/api/v2/taskmanagement/workbins","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkbinsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkbinsQuery';return this.apiClient.callApi("/api/v2/taskmanagement/workbins/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemAcdCancel(e){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling postTaskmanagementWorkitemAcdCancel';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/acd/cancel","POST",{workitemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemDisconnect(e){if(void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling postTaskmanagementWorkitemDisconnect';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/disconnect","POST",{workitemId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemTerminate(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "workitemId" when calling postTaskmanagementWorkitemTerminate';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/{workitemId}/terminate","POST",{workitemId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitems(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkitems';return this.apiClient.callApi("/api/v2/taskmanagement/workitems","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkitemsQuery';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemsQueryJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkitemsQueryJobs';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/query/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorkitemsSchemas(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorkitemsSchemas';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypeFlowsOnattributechangeRules(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling postTaskmanagementWorktypeFlowsOnattributechangeRules';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypeFlowsOnattributechangeRules';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules","POST",{worktypeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypeFlowsOncreateRules(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling postTaskmanagementWorktypeFlowsOncreateRules';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypeFlowsOncreateRules';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules","POST",{worktypeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypeStatuses(e,i){if(void 0===e||null===e)throw'Missing the required parameter "worktypeId" when calling postTaskmanagementWorktypeStatuses';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypeStatuses';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/{worktypeId}/statuses","POST",{worktypeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypes(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypes';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTaskmanagementWorktypesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTaskmanagementWorktypesQuery';return this.apiClient.callApi("/api/v2/taskmanagement/worktypes/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putTaskmanagementWorkitemsSchema(e,i){if(void 0===e||null===e)throw'Missing the required parameter "schemaId" when calling putTaskmanagementWorkitemsSchema';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTaskmanagementWorkitemsSchema';return this.apiClient.callApi("/api/v2/taskmanagement/workitems/schemas/{schemaId}","PUT",{schemaId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class fe{constructor(e){this.apiClient=e||d.instance}deleteTeam(e){if(void 0===e||null===e)throw'Missing the required parameter "teamId" when calling deleteTeam';return this.apiClient.callApi("/api/v2/teams/{teamId}","DELETE",{teamId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTeamMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "teamId" when calling deleteTeamMembers';if(void 0===i||null===i)throw'Missing the required parameter "id" when calling deleteTeamMembers';return this.apiClient.callApi("/api/v2/teams/{teamId}/members","DELETE",{teamId:e},{id:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTeam(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "teamId" when calling getTeam';return this.apiClient.callApi("/api/v2/teams/{teamId}","GET",{teamId:e},{expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTeamMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "teamId" when calling getTeamMembers';return this.apiClient.callApi("/api/v2/teams/{teamId}/members","GET",{teamId:e},{pageSize:i.pageSize,before:i.before,after:i.after,expand:i.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTeams(e){return e=e||{},this.apiClient.callApi("/api/v2/teams","GET",{},{pageSize:e.pageSize,name:e.name,after:e.after,before:e.before,expand:e.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchTeam(e,i){if(void 0===e||null===e)throw'Missing the required parameter "teamId" when calling patchTeam';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTeam';return this.apiClient.callApi("/api/v2/teams/{teamId}","PATCH",{teamId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsTeamsActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsTeamsActivityQuery';return this.apiClient.callApi("/api/v2/analytics/teams/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTeamMembers(e,i){if(void 0===e||null===e)throw'Missing the required parameter "teamId" when calling postTeamMembers';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTeamMembers';return this.apiClient.callApi("/api/v2/teams/{teamId}/members","POST",{teamId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTeams(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTeams';return this.apiClient.callApi("/api/v2/teams","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTeamsSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTeamsSearch';return this.apiClient.callApi("/api/v2/teams/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ae{constructor(e){this.apiClient=e||d.instance}getTelephonyMediaregions(){return this.apiClient.callApi("/api/v2/telephony/mediaregions","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonySipmessagesConversation(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getTelephonySipmessagesConversation';return this.apiClient.callApi("/api/v2/telephony/sipmessages/conversations/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonySipmessagesConversationHeaders(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getTelephonySipmessagesConversationHeaders';return this.apiClient.callApi("/api/v2/telephony/sipmessages/conversations/{conversationId}/headers","GET",{conversationId:e},{keys:this.apiClient.buildCollectionParam(i.keys,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonySiptraces(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "dateStart" when calling getTelephonySiptraces';if(void 0===i||null===i)throw'Missing the required parameter "dateEnd" when calling getTelephonySiptraces';return this.apiClient.callApi("/api/v2/telephony/siptraces","GET",{},{callId:t.callId,toUser:t.toUser,fromUser:t.fromUser,conversationId:t.conversationId,dateStart:e,dateEnd:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonySiptracesDownloadDownloadId(e){if(void 0===e||null===e)throw'Missing the required parameter "downloadId" when calling getTelephonySiptracesDownloadDownloadId';return this.apiClient.callApi("/api/v2/telephony/siptraces/download/{downloadId}","GET",{downloadId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonySiptracesDownload(e){if(void 0===e||null===e)throw'Missing the required parameter "sIPSearchPublicRequest" when calling postTelephonySiptracesDownload';return this.apiClient.callApi("/api/v2/telephony/siptraces/download","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class be{constructor(e){this.apiClient=e||d.instance}deleteTelephonyProvidersEdge(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling deleteTelephonyProvidersEdge';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}","DELETE",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgeLogicalinterface(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling deleteTelephonyProvidersEdgeLogicalinterface';if(void 0===i||null===i)throw'Missing the required parameter "interfaceId" when calling deleteTelephonyProvidersEdgeLogicalinterface';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}","DELETE",{edgeId:e,interfaceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgeSoftwareupdate(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling deleteTelephonyProvidersEdgeSoftwareupdate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/softwareupdate","DELETE",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesAlertablepresences(){return this.apiClient.callApi("/api/v2/telephony/providers/edges/alertablepresences","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesCertificateauthority(e){if(void 0===e||null===e)throw'Missing the required parameter "certificateId" when calling deleteTelephonyProvidersEdgesCertificateauthority';return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities/{certificateId}","DELETE",{certificateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesDidpool(e){if(void 0===e||null===e)throw'Missing the required parameter "didPoolId" when calling deleteTelephonyProvidersEdgesDidpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools/{didPoolId}","DELETE",{didPoolId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesEdgegroup(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeGroupId" when calling deleteTelephonyProvidersEdgesEdgegroup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}","DELETE",{edgeGroupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesExtensionpool(e){if(void 0===e||null===e)throw'Missing the required parameter "extensionPoolId" when calling deleteTelephonyProvidersEdgesExtensionpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}","DELETE",{extensionPoolId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesPhone(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneId" when calling deleteTelephonyProvidersEdgesPhone';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/{phoneId}","DELETE",{phoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesPhonebasesetting(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneBaseId" when calling deleteTelephonyProvidersEdgesPhonebasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}","DELETE",{phoneBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesSite(e){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling deleteTelephonyProvidersEdgesSite';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}","DELETE",{siteId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesSiteOutboundroute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling deleteTelephonyProvidersEdgesSiteOutboundroute';if(void 0===i||null===i)throw'Missing the required parameter "outboundRouteId" when calling deleteTelephonyProvidersEdgesSiteOutboundroute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}","DELETE",{siteId:e,outboundRouteId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTelephonyProvidersEdgesTrunkbasesetting(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkBaseSettingsId" when calling deleteTelephonyProvidersEdgesTrunkbasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}","DELETE",{trunkBaseSettingsId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdge(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdge';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}","GET",{edgeId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeDiagnosticNslookup(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeDiagnosticNslookup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/nslookup","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeDiagnosticPing(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeDiagnosticPing';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/ping","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeDiagnosticRoute(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeDiagnosticRoute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/route","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeDiagnosticTracepath(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeDiagnosticTracepath';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/tracepath","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeLogicalinterface(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeLogicalinterface';if(void 0===i||null===i)throw'Missing the required parameter "interfaceId" when calling getTelephonyProvidersEdgeLogicalinterface';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}","GET",{edgeId:e,interfaceId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeLogicalinterfaces(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeLogicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces","GET",{edgeId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeLogsJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeLogsJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getTelephonyProvidersEdgeLogsJob';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logs/jobs/{jobId}","GET",{edgeId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeMetrics(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeMetrics';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/metrics","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgePhysicalinterface(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgePhysicalinterface';if(void 0===i||null===i)throw'Missing the required parameter "interfaceId" when calling getTelephonyProvidersEdgePhysicalinterface';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/physicalinterfaces/{interfaceId}","GET",{edgeId:e,interfaceId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgePhysicalinterfaces(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgePhysicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/physicalinterfaces","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeSetuppackage(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeSetuppackage';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/setuppackage","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeSoftwareupdate(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeSoftwareupdate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/softwareupdate","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeSoftwareversions(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeSoftwareversions';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/softwareversions","GET",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgeTrunks(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling getTelephonyProvidersEdgeTrunks';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/trunks","GET",{edgeId:e},{pageNumber:i.pageNumber,pageSize:i.pageSize,sortBy:i.sortBy,sortOrder:i.sortOrder,"trunkBase.id":i.trunkBaseId,trunkType:i.trunkType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdges(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,"site.id":e.siteId,"edgeGroup.id":e.edgeGroupId,sortBy:e.sortBy,managed:e.managed,showCloudMedia:e.showCloudMedia},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesAlertablepresences(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/alertablepresences","GET",{},{type:e.type},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesCertificateauthorities(){return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesCertificateauthority(e){if(void 0===e||null===e)throw'Missing the required parameter "certificateId" when calling getTelephonyProvidersEdgesCertificateauthority';return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities/{certificateId}","GET",{certificateId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDid(e){if(void 0===e||null===e)throw'Missing the required parameter "didId" when calling getTelephonyProvidersEdgesDid';return this.apiClient.callApi("/api/v2/telephony/providers/edges/dids/{didId}","GET",{didId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDidpool(e){if(void 0===e||null===e)throw'Missing the required parameter "didPoolId" when calling getTelephonyProvidersEdgesDidpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools/{didPoolId}","GET",{didPoolId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDidpools(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDidpoolsDids(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "type" when calling getTelephonyProvidersEdgesDidpoolsDids';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools/dids","GET",{},{type:e,id:this.apiClient.buildCollectionParam(i.id,"multi"),numberMatch:i.numberMatch,pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesDids(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/dids","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,phoneNumber:e.phoneNumber,"owner.id":e.ownerId,"didPool.id":e.didPoolId,id:this.apiClient.buildCollectionParam(e.id,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesEdgegroup(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeGroupId" when calling getTelephonyProvidersEdgesEdgegroup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}","GET",{edgeGroupId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesEdgegroupEdgetrunkbase(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgegroupId" when calling getTelephonyProvidersEdgesEdgegroupEdgetrunkbase';if(void 0===i||null===i)throw'Missing the required parameter "edgetrunkbaseId" when calling getTelephonyProvidersEdgesEdgegroupEdgetrunkbase';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgegroupId}/edgetrunkbases/{edgetrunkbaseId}","GET",{edgegroupId:e,edgetrunkbaseId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesEdgegroups(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,sortBy:e.sortBy,managed:e.managed},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesEdgeversionreport(){return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgeversionreport","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExpired(){return this.apiClient.callApi("/api/v2/telephony/providers/edges/expired","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtension(e){if(void 0===e||null===e)throw'Missing the required parameter "extensionId" when calling getTelephonyProvidersEdgesExtension';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensions/{extensionId}","GET",{extensionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtensionpool(e){if(void 0===e||null===e)throw'Missing the required parameter "extensionPoolId" when calling getTelephonyProvidersEdgesExtensionpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}","GET",{extensionPoolId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtensionpools(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,number:e._number},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtensionpoolsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools/divisionviews","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,id:this.apiClient.buildCollectionParam(e.id,"multi"),name:e.name,divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesExtensions(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/extensions","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,number:e._number},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLine(e){if(void 0===e||null===e)throw'Missing the required parameter "lineId" when calling getTelephonyProvidersEdgesLine';return this.apiClient.callApi("/api/v2/telephony/providers/edges/lines/{lineId}","GET",{lineId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLinebasesetting(e){if(void 0===e||null===e)throw'Missing the required parameter "lineBaseId" when calling getTelephonyProvidersEdgesLinebasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/linebasesettings/{lineBaseId}","GET",{lineBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLinebasesettings(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/linebasesettings","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLines(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/lines","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,sortBy:e.sortBy,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLinesTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "lineBaseSettingsId" when calling getTelephonyProvidersEdgesLinesTemplate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/lines/template","GET",{},{lineBaseSettingsId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesLogicalinterfaces(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeIds" when calling getTelephonyProvidersEdgesLogicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/logicalinterfaces","GET",{},{edgeIds:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesMediastatisticsConversation(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getTelephonyProvidersEdgesMediastatisticsConversation';return this.apiClient.callApi("/api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesMediastatisticsConversationCommunication(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getTelephonyProvidersEdgesMediastatisticsConversationCommunication';if(void 0===i||null===i)throw'Missing the required parameter "communicationId" when calling getTelephonyProvidersEdgesMediastatisticsConversationCommunication';return this.apiClient.callApi("/api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}/communications/{communicationId}","GET",{conversationId:e,communicationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesMetrics(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeIds" when calling getTelephonyProvidersEdgesMetrics';return this.apiClient.callApi("/api/v2/telephony/providers/edges/metrics","GET",{},{edgeIds:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesOutboundroutes(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/outboundroutes","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,name:e.name,"site.id":e.siteId,"externalTrunkBases.ids":e.externalTrunkBasesIds,sortBy:e.sortBy},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhone(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneId" when calling getTelephonyProvidersEdgesPhone';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/{phoneId}","GET",{phoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonebasesetting(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneBaseId" when calling getTelephonyProvidersEdgesPhonebasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}","GET",{phoneBaseId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonebasesettings(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonebasesettingsAvailablemetabases(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/availablemetabases","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonebasesettingsTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneMetabaseId" when calling getTelephonyProvidersEdgesPhonebasesettingsTemplate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/template","GET",{},{phoneMetabaseId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhones(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/phones","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,"site.id":e.siteId,"webRtcUser.id":e.webRtcUserId,"phoneBaseSettings.id":e.phoneBaseSettingsId,"lines.loggedInUser.id":e.linesLoggedInUserId,"lines.defaultForUser.id":e.linesDefaultForUserId,phone_hardwareId:e.phoneHardwareId,"lines.id":e.linesId,"lines.name":e.linesName,name:e.name,"status.operationalStatus":e.statusOperationalStatus,"secondaryStatus.operationalStatus":e.secondaryStatusOperationalStatus,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),fields:this.apiClient.buildCollectionParam(e.fields,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhonesTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneBaseSettingsId" when calling getTelephonyProvidersEdgesPhonesTemplate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/template","GET",{},{phoneBaseSettingsId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesPhysicalinterfaces(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeIds" when calling getTelephonyProvidersEdgesPhysicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/physicalinterfaces","GET",{},{edgeIds:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSite(e){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSite';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}","GET",{siteId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteNumberplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteNumberplan';if(void 0===i||null===i)throw'Missing the required parameter "numberPlanId" when calling getTelephonyProvidersEdgesSiteNumberplan';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/numberplans/{numberPlanId}","GET",{siteId:e,numberPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteNumberplans(e){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteNumberplans';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/numberplans","GET",{siteId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteNumberplansClassifications(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteNumberplansClassifications';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/numberplans/classifications","GET",{siteId:e},{classification:i.classification},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteOutboundroute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteOutboundroute';if(void 0===i||null===i)throw'Missing the required parameter "outboundRouteId" when calling getTelephonyProvidersEdgesSiteOutboundroute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}","GET",{siteId:e,outboundRouteId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteOutboundroutes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteOutboundroutes';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes","GET",{siteId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,name:i.name,"externalTrunkBases.ids":i.externalTrunkBasesIds,sortBy:i.sortBy},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSiteSiteconnections(e){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling getTelephonyProvidersEdgesSiteSiteconnections';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/siteconnections","GET",{siteId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesSites(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/sites","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,sortBy:e.sortBy,sortOrder:e.sortOrder,name:e.name,"location.id":e.locationId,managed:e.managed,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTimezones(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/timezones","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunk(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkId" when calling getTelephonyProvidersEdgesTrunk';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunks/{trunkId}","GET",{trunkId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkMetrics(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkId" when calling getTelephonyProvidersEdgesTrunkMetrics';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunks/{trunkId}/metrics","GET",{trunkId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkbasesetting(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "trunkBaseSettingsId" when calling getTelephonyProvidersEdgesTrunkbasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}","GET",{trunkBaseSettingsId:e},{ignoreHidden:i.ignoreHidden},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkbasesettings(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,recordingEnabled:e.recordingEnabled,ignoreHidden:e.ignoreHidden,managed:e.managed,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),name:e.name},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkbasesettingsAvailablemetabases(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/availablemetabases","GET",{},{type:e.type,pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkbasesettingsTemplate(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkMetabaseId" when calling getTelephonyProvidersEdgesTrunkbasesettingsTemplate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/template","GET",{},{trunkMetabaseId:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunks(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/trunks","GET",{},{pageNumber:e.pageNumber,pageSize:e.pageSize,sortBy:e.sortBy,sortOrder:e.sortOrder,"edge.id":e.edgeId,"trunkBase.id":e.trunkBaseId,trunkType:e.trunkType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunksMetrics(e){if(void 0===e||null===e)throw'Missing the required parameter "trunkIds" when calling getTelephonyProvidersEdgesTrunksMetrics';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunks/metrics","GET",{},{trunkIds:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTelephonyProvidersEdgesTrunkswithrecording(e){return e=e||{},this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkswithrecording","GET",{},{trunkType:e.trunkType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchTelephonyProvidersEdgesSiteSiteconnections(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling patchTelephonyProvidersEdgesSiteSiteconnections';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchTelephonyProvidersEdgesSiteSiteconnections';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/siteconnections","PATCH",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeDiagnosticNslookup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeDiagnosticNslookup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeDiagnosticNslookup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/nslookup","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeDiagnosticPing(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeDiagnosticPing';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeDiagnosticPing';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/ping","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeDiagnosticRoute(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeDiagnosticRoute';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeDiagnosticRoute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/route","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeDiagnosticTracepath(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeDiagnosticTracepath';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeDiagnosticTracepath';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/diagnostic/tracepath","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeLogicalinterfaces(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeLogicalinterfaces';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeLogicalinterfaces';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeLogsJobUpload(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeLogsJobUpload';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling postTelephonyProvidersEdgeLogsJobUpload';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeLogsJobUpload';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logs/jobs/{jobId}/upload","POST",{edgeId:e,jobId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeLogsJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeLogsJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeLogsJobs';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logs/jobs","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeReboot(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeReboot';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/reboot","POST",{edgeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeSoftwareupdate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeSoftwareupdate';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgeSoftwareupdate';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/softwareupdate","POST",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeStatuscode(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeStatuscode';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/statuscode","POST",{edgeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgeUnpair(e){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling postTelephonyProvidersEdgeUnpair';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/unpair","POST",{edgeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdges(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdges';return this.apiClient.callApi("/api/v2/telephony/providers/edges","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesAddressvalidation(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesAddressvalidation';return this.apiClient.callApi("/api/v2/telephony/providers/edges/addressvalidation","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesCertificateauthorities(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesCertificateauthorities';return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesDidpools(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesDidpools';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesEdgegroups(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesEdgegroups';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesExtensionpools(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesExtensionpools';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesPhoneReboot(e){if(void 0===e||null===e)throw'Missing the required parameter "phoneId" when calling postTelephonyProvidersEdgesPhoneReboot';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/{phoneId}/reboot","POST",{phoneId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesPhonebasesettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesPhonebasesettings';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesPhones(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesPhones';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesPhonesReboot(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesPhonesReboot';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/reboot","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesSiteOutboundroutes(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling postTelephonyProvidersEdgesSiteOutboundroutes';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesSiteOutboundroutes';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes","POST",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesSites(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesSites';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTelephonyProvidersEdgesTrunkbasesettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postTelephonyProvidersEdgesTrunkbasesettings';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdge(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling putTelephonyProvidersEdge';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdge';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}","PUT",{edgeId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgeLogicalinterface(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "edgeId" when calling putTelephonyProvidersEdgeLogicalinterface';if(void 0===i||null===i)throw'Missing the required parameter "interfaceId" when calling putTelephonyProvidersEdgeLogicalinterface';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgeLogicalinterface';return this.apiClient.callApi("/api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}","PUT",{edgeId:e,interfaceId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesAlertablepresences(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesAlertablepresences';return this.apiClient.callApi("/api/v2/telephony/providers/edges/alertablepresences","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesCertificateauthority(e,i){if(void 0===e||null===e)throw'Missing the required parameter "certificateId" when calling putTelephonyProvidersEdgesCertificateauthority';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesCertificateauthority';return this.apiClient.callApi("/api/v2/telephony/providers/edges/certificateauthorities/{certificateId}","PUT",{certificateId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesDidpool(e,i){if(void 0===e||null===e)throw'Missing the required parameter "didPoolId" when calling putTelephonyProvidersEdgesDidpool';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesDidpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/didpools/{didPoolId}","PUT",{didPoolId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesEdgegroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "edgeGroupId" when calling putTelephonyProvidersEdgesEdgegroup';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesEdgegroup';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}","PUT",{edgeGroupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesEdgegroupEdgetrunkbase(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "edgegroupId" when calling putTelephonyProvidersEdgesEdgegroupEdgetrunkbase';if(void 0===i||null===i)throw'Missing the required parameter "edgetrunkbaseId" when calling putTelephonyProvidersEdgesEdgegroupEdgetrunkbase';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesEdgegroupEdgetrunkbase';return this.apiClient.callApi("/api/v2/telephony/providers/edges/edgegroups/{edgegroupId}/edgetrunkbases/{edgetrunkbaseId}","PUT",{edgegroupId:e,edgetrunkbaseId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesExtensionpool(e,i){if(void 0===e||null===e)throw'Missing the required parameter "extensionPoolId" when calling putTelephonyProvidersEdgesExtensionpool';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesExtensionpool';return this.apiClient.callApi("/api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}","PUT",{extensionPoolId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesPhone(e,i){if(void 0===e||null===e)throw'Missing the required parameter "phoneId" when calling putTelephonyProvidersEdgesPhone';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesPhone';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phones/{phoneId}","PUT",{phoneId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesPhonebasesetting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "phoneBaseId" when calling putTelephonyProvidersEdgesPhonebasesetting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesPhonebasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}","PUT",{phoneBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesSite(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling putTelephonyProvidersEdgesSite';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesSite';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}","PUT",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesSiteNumberplans(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling putTelephonyProvidersEdgesSiteNumberplans';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesSiteNumberplans';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/numberplans","PUT",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesSiteOutboundroute(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling putTelephonyProvidersEdgesSiteOutboundroute';if(void 0===i||null===i)throw'Missing the required parameter "outboundRouteId" when calling putTelephonyProvidersEdgesSiteOutboundroute';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesSiteOutboundroute';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}","PUT",{siteId:e,outboundRouteId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesSiteSiteconnections(e,i){if(void 0===e||null===e)throw'Missing the required parameter "siteId" when calling putTelephonyProvidersEdgesSiteSiteconnections';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesSiteSiteconnections';return this.apiClient.callApi("/api/v2/telephony/providers/edges/sites/{siteId}/siteconnections","PUT",{siteId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putTelephonyProvidersEdgesTrunkbasesetting(e,i){if(void 0===e||null===e)throw'Missing the required parameter "trunkBaseSettingsId" when calling putTelephonyProvidersEdgesTrunkbasesetting';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesTrunkbasesetting';return this.apiClient.callApi("/api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}","PUT",{trunkBaseSettingsId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class je{constructor(e){this.apiClient=e||d.instance}getTextbotsBotsSearch(e){return e=e||{},this.apiClient.callApi("/api/v2/textbots/bots/search","GET",{},{botType:this.apiClient.buildCollectionParam(e.botType,"multi"),botName:e.botName,botId:this.apiClient.buildCollectionParam(e.botId,"multi"),pageSize:e.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postTextbotsBotflowsSessionTurns(e,i){if(void 0===e||null===e)throw'Missing the required parameter "sessionId" when calling postTextbotsBotflowsSessionTurns';if(void 0===i||null===i)throw'Missing the required parameter "turnRequest" when calling postTextbotsBotflowsSessionTurns';return this.apiClient.callApi("/api/v2/textbots/botflows/sessions/{sessionId}/turns","POST",{sessionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postTextbotsBotflowsSessions(e){if(void 0===e||null===e)throw'Missing the required parameter "launchRequest" when calling postTextbotsBotflowsSessions';return this.apiClient.callApi("/api/v2/textbots/botflows/sessions","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postTextbotsBotsExecute(e){if(void 0===e||null===e)throw'Missing the required parameter "postTextRequest" when calling postTextbotsBotsExecute';return this.apiClient.callApi("/api/v2/textbots/bots/execute","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Pe{constructor(e){this.apiClient=e||d.instance}deleteToken(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteToken';return this.apiClient.callApi("/api/v2/tokens/{userId}","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteTokensMe(){return this.apiClient.callApi("/api/v2/tokens/me","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTokensMe(e){return e=e||{},this.apiClient.callApi("/api/v2/tokens/me","GET",{},{preserveIdleTTL:e.preserveIdleTTL},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTokensTimeout(){return this.apiClient.callApi("/api/v2/tokens/timeout","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}headTokensMe(){return this.apiClient.callApi("/api/v2/tokens/me","HEAD",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putTokensTimeout(e){return e=e||{},this.apiClient.callApi("/api/v2/tokens/timeout","PUT",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}}class ye{constructor(e){this.apiClient=e||d.instance}getKnowledgeKnowledgebaseUploadsUrlsJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseUploadsUrlsJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getKnowledgeKnowledgebaseUploadsUrlsJob';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs/{jobId}","GET",{knowledgeBaseId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postIntegrationsActionDraftFunctionUpload(e,i){if(void 0===e||null===e)throw'Missing the required parameter "actionId" when calling postIntegrationsActionDraftFunctionUpload';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postIntegrationsActionDraftFunctionUpload';return this.apiClient.callApi("/api/v2/integrations/actions/{actionId}/draft/function/upload","POST",{actionId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeDocumentuploads(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postKnowledgeDocumentuploads';return this.apiClient.callApi("/api/v2/knowledge/documentuploads","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postKnowledgeKnowledgebaseUploadsUrlsJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseUploadsUrlsJobs';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseUploadsUrlsJobs';return this.apiClient.callApi("/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs","POST",{knowledgeBaseId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postLanguageunderstandingMinerUploads(e,i){if(void 0===e||null===e)throw'Missing the required parameter "minerId" when calling postLanguageunderstandingMinerUploads';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postLanguageunderstandingMinerUploads';return this.apiClient.callApi("/api/v2/languageunderstanding/miners/{minerId}/uploads","POST",{minerId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUploadsLearningCoverart(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUploadsLearningCoverart';return this.apiClient.callApi("/api/v2/uploads/learning/coverart","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUploadsPublicassetsImages(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUploadsPublicassetsImages';return this.apiClient.callApi("/api/v2/uploads/publicassets/images","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUploadsRecordings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUploadsRecordings';return this.apiClient.callApi("/api/v2/uploads/recordings","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUploadsWorkforcemanagementHistoricaldataCsv(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUploadsWorkforcemanagementHistoricaldataCsv';return this.apiClient.callApi("/api/v2/uploads/workforcemanagement/historicaldata/csv","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Oe{constructor(e){this.apiClient=e||d.instance}getOauthClientUsageQueryResult(e,i){if(void 0===e||null===e)throw'Missing the required parameter "executionId" when calling getOauthClientUsageQueryResult';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling getOauthClientUsageQueryResult';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/query/results/{executionId}","GET",{executionId:e,clientId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getOauthClientUsageSummary(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "clientId" when calling getOauthClientUsageSummary';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/summary","GET",{clientId:e},{days:i.days},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsageQueryExecutionIdResults(e){if(void 0===e||null===e)throw'Missing the required parameter "executionId" when calling getUsageQueryExecutionIdResults';return this.apiClient.callApi("/api/v2/usage/query/{executionId}/results","GET",{executionId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsageSimplesearchExecutionIdResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "executionId" when calling getUsageSimplesearchExecutionIdResults';return this.apiClient.callApi("/api/v2/usage/simplesearch/{executionId}/results","GET",{executionId:e},{after:i.after,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postOauthClientUsageQuery(e,i){if(void 0===e||null===e)throw'Missing the required parameter "clientId" when calling postOauthClientUsageQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postOauthClientUsageQuery';return this.apiClient.callApi("/api/v2/oauth/clients/{clientId}/usage/query","POST",{clientId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUsageQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsageQuery';return this.apiClient.callApi("/api/v2/usage/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsageSimplesearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsageSimplesearch';return this.apiClient.callApi("/api/v2/usage/simplesearch","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Me{constructor(e){this.apiClient=e||d.instance}deleteUserrecording(e){if(void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling deleteUserrecording';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}","DELETE",{recordingId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecording(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling getUserrecording';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}","GET",{recordingId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecordingMedia(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling getUserrecordingMedia';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}/media","GET",{recordingId:e},{formatId:i.formatId,async:i.async},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecordingTranscoding(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling getUserrecordingTranscoding';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}/transcoding","GET",{recordingId:e},{formatId:i.formatId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecordings(e){return e=e||{},this.apiClient.callApi("/api/v2/userrecordings","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserrecordingsSummary(){return this.apiClient.callApi("/api/v2/userrecordings/summary","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putUserrecording(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "recordingId" when calling putUserrecording';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserrecording';return this.apiClient.callApi("/api/v2/userrecordings/{recordingId}","PUT",{recordingId:e},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Te{constructor(e){this.apiClient=e||d.instance}deleteAnalyticsUsersDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling deleteAnalyticsUsersDetailsJob';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}","DELETE",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteAuthorizationSubjectDivisionRole(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling deleteAuthorizationSubjectDivisionRole';if(void 0===i||null===i)throw'Missing the required parameter "divisionId" when calling deleteAuthorizationSubjectDivisionRole';if(void 0===t||null===t)throw'Missing the required parameter "roleId" when calling deleteAuthorizationSubjectDivisionRole';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}","DELETE",{subjectId:e,divisionId:i,roleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingDirectroutingbackupSettingsMe(){return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUserDirectroutingbackupSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteRoutingUserUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUser(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUser';return this.apiClient.callApi("/api/v2/users/{userId}","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserRoutinglanguage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserRoutinglanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageId" when calling deleteUserRoutinglanguage';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/{languageId}","DELETE",{userId:e,languageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserRoutingskill(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserRoutingskill';if(void 0===i||null===i)throw'Missing the required parameter "skillId" when calling deleteUserRoutingskill';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/{skillId}","DELETE",{userId:e,skillId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserStationAssociatedstation(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserStationAssociatedstation';return this.apiClient.callApi("/api/v2/users/{userId}/station/associatedstation","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserStationDefaultstation(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserStationDefaultstation';return this.apiClient.callApi("/api/v2/users/{userId}/station/defaultstation","DELETE",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteUserVerifier(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling deleteUserVerifier';if(void 0===i||null===i)throw'Missing the required parameter "verifierId" when calling deleteUserVerifier';return this.apiClient.callApi("/api/v2/users/{userId}/verifiers/{verifierId}","DELETE",{userId:e,verifierId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersAggregatesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersAggregatesJob';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersAggregatesJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersAggregatesJobResults';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersDetailsJob';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJobResults(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getAnalyticsUsersDetailsJobResults';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/{jobId}/results","GET",{jobId:e},{cursor:i.cursor,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAnalyticsUsersDetailsJobsAvailability(){return this.apiClient.callApi("/api/v2/analytics/users/details/jobs/availability","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedMe(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedMe';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/me","GET",{},{name:i.name,permission:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedPagedMe(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedPagedMe';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/paged/me","GET",{},{permission:e,pageNumber:i.pageNumber,pageSize:i.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationDivisionspermittedPagedSubjectId(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getAuthorizationDivisionspermittedPagedSubjectId';if(void 0===i||null===i)throw'Missing the required parameter "permission" when calling getAuthorizationDivisionspermittedPagedSubjectId';return this.apiClient.callApi("/api/v2/authorization/divisionspermitted/paged/{subjectId}","GET",{subjectId:e},{permission:i,pageNumber:t.pageNumber,pageSize:t.pageSize},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubject(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getAuthorizationSubject';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}","GET",{subjectId:e},{includeDuplicates:i.includeDuplicates},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getAuthorizationSubjectsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/authorization/subjects/me","GET",{},{includeDuplicates:e.includeDuplicates},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getFieldconfig(e){if(void 0===e||null===e)throw'Missing the required parameter "type" when calling getFieldconfig';return this.apiClient.callApi("/api/v2/fieldconfig","GET",{},{type:e},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getProfilesUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/profiles/users","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),jid:this.apiClient.buildCollectionParam(e.jid,"multi"),sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),integrationPresenceSource:e.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingDirectroutingbackupSettingsMe(){return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUserDirectroutingbackupSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getRoutingUserUtilization(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUser(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUser';return this.apiClient.callApi("/api/v2/users/{userId}","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),integrationPresenceSource:i.integrationPresenceSource,state:i.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserAdjacents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserAdjacents';return this.apiClient.callApi("/api/v2/users/{userId}/adjacents","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserCallforwarding(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserCallforwarding';return this.apiClient.callApi("/api/v2/users/{userId}/callforwarding","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserDirectreports(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserDirectreports';return this.apiClient.callApi("/api/v2/users/{userId}/directreports","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserFavorites(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserFavorites';return this.apiClient.callApi("/api/v2/users/{userId}/favorites","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserGeolocation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserGeolocation';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling getUserGeolocation';return this.apiClient.callApi("/api/v2/users/{userId}/geolocations/{clientId}","GET",{userId:e,clientId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserOutofoffice(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserOutofoffice';return this.apiClient.callApi("/api/v2/users/{userId}/outofoffice","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserProfile(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserProfile';return this.apiClient.callApi("/api/v2/users/{userId}/profile","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),integrationPresenceSource:i.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserProfileskills(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserProfileskills';return this.apiClient.callApi("/api/v2/users/{userId}/profileskills","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserQueues(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserQueues';return this.apiClient.callApi("/api/v2/users/{userId}/queues","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,joined:i.joined,divisionId:this.apiClient.buildCollectionParam(i.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoles(e){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling getUserRoles';return this.apiClient.callApi("/api/v2/users/{subjectId}/roles","GET",{subjectId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutinglanguages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutinglanguages';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutingskills(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutingskills';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,sortOrder:i.sortOrder},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserRoutingstatus(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserRoutingstatus';return this.apiClient.callApi("/api/v2/users/{userId}/routingstatus","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserSkillgroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserSkillgroups';return this.apiClient.callApi("/api/v2/users/{userId}/skillgroups","GET",{userId:e},{pageSize:i.pageSize,after:i.after,before:i.before},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserState(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserState';return this.apiClient.callApi("/api/v2/users/{userId}/state","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserStation(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserStation';return this.apiClient.callApi("/api/v2/users/{userId}/station","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserSuperiors(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserSuperiors';return this.apiClient.callApi("/api/v2/users/{userId}/superiors","GET",{userId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserTrustors(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserTrustors';return this.apiClient.callApi("/api/v2/users/{userId}/trustors","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUserVerifiers(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getUserVerifiers';return this.apiClient.callApi("/api/v2/users/{userId}/verifiers","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsers(e){return e=e||{},this.apiClient.callApi("/api/v2/users","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,id:this.apiClient.buildCollectionParam(e.id,"multi"),jabberId:this.apiClient.buildCollectionParam(e.jabberId,"multi"),sortOrder:e.sortOrder,expand:this.apiClient.buildCollectionParam(e.expand,"multi"),integrationPresenceSource:e.integrationPresenceSource,state:e.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersChatsMe(e){return e=e||{},this.apiClient.callApi("/api/v2/users/chats/me","GET",{},{excludeClosed:e.excludeClosed,includePresence:e.includePresence,after:e.after},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersDevelopmentActivities(e){return e=e||{},this.apiClient.callApi("/api/v2/users/development/activities","GET",{},{userId:this.apiClient.buildCollectionParam(e.userId,"multi"),moduleId:e.moduleId,interval:e.interval,completionInterval:e.completionInterval,overdue:e.overdue,pass:e.pass,pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,types:this.apiClient.buildCollectionParam(e.types,"multi"),statuses:this.apiClient.buildCollectionParam(e.statuses,"multi"),relationship:this.apiClient.buildCollectionParam(e.relationship,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersDevelopmentActivitiesMe(e){return e=e||{},this.apiClient.callApi("/api/v2/users/development/activities/me","GET",{},{moduleId:e.moduleId,interval:e.interval,completionInterval:e.completionInterval,overdue:e.overdue,pass:e.pass,pageSize:e.pageSize,pageNumber:e.pageNumber,sortOrder:e.sortOrder,types:this.apiClient.buildCollectionParam(e.types,"multi"),statuses:this.apiClient.buildCollectionParam(e.statuses,"multi"),relationship:this.apiClient.buildCollectionParam(e.relationship,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersDevelopmentActivity(e,i){if(void 0===e||null===e)throw'Missing the required parameter "activityId" when calling getUsersDevelopmentActivity';if(void 0===i||null===i)throw'Missing the required parameter "type" when calling getUsersDevelopmentActivity';return this.apiClient.callApi("/api/v2/users/development/activities/{activityId}","GET",{activityId:e},{type:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersMe(e){return e=e||{},this.apiClient.callApi("/api/v2/users/me","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi"),integrationPresenceSource:e.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getUsersSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getUsersSearch';return this.apiClient.callApi("/api/v2/users/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi"),integrationPresenceSource:i.integrationPresenceSource},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchUser(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUser';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUser';return this.apiClient.callApi("/api/v2/users/{userId}","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserCallforwarding(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserCallforwarding';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserCallforwarding';return this.apiClient.callApi("/api/v2/users/{userId}/callforwarding","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserGeolocation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserGeolocation';if(void 0===i||null===i)throw'Missing the required parameter "clientId" when calling patchUserGeolocation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserGeolocation';return this.apiClient.callApi("/api/v2/users/{userId}/geolocations/{clientId}","PATCH",{userId:e,clientId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserQueue(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "queueId" when calling patchUserQueue';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchUserQueue';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserQueue';return this.apiClient.callApi("/api/v2/users/{userId}/queues/{queueId}","PATCH",{queueId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserQueues(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserQueues';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserQueues';return this.apiClient.callApi("/api/v2/users/{userId}/queues","PATCH",{userId:e},{divisionId:this.apiClient.buildCollectionParam(t.divisionId,"multi")},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutinglanguage(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutinglanguage';if(void 0===i||null===i)throw'Missing the required parameter "languageId" when calling patchUserRoutinglanguage';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchUserRoutinglanguage';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/{languageId}","PATCH",{userId:e,languageId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutinglanguagesBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutinglanguagesBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserRoutinglanguagesBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages/bulk","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUserRoutingskillsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchUserRoutingskillsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchUserRoutingskillsBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/bulk","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchUsersBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchUsersBulk';return this.apiClient.callApi("/api/v2/users/bulk","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersActivityQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersActivityQuery';return this.apiClient.callApi("/api/v2/analytics/users/activity/query","POST",{},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersAggregatesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersAggregatesJobs';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersAggregatesQuery';return this.apiClient.callApi("/api/v2/analytics/users/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersDetailsJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersDetailsJobs';return this.apiClient.callApi("/api/v2/analytics/users/details/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersDetailsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersDetailsQuery';return this.apiClient.callApi("/api/v2/analytics/users/details/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAnalyticsUsersObservationsQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postAnalyticsUsersObservationsQuery';return this.apiClient.callApi("/api/v2/analytics/users/observations/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkadd(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkadd';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkadd';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkadd","POST",{subjectId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkremove(e,i){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkremove';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkremove';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkremove","POST",{subjectId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectBulkreplace(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectBulkreplace';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postAuthorizationSubjectBulkreplace';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/bulkreplace","POST",{subjectId:e},{subjectType:t.subjectType},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postAuthorizationSubjectDivisionRole(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling postAuthorizationSubjectDivisionRole';if(void 0===i||null===i)throw'Missing the required parameter "divisionId" when calling postAuthorizationSubjectDivisionRole';if(void 0===t||null===t)throw'Missing the required parameter "roleId" when calling postAuthorizationSubjectDivisionRole';return this.apiClient.callApi("/api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}","POST",{subjectId:e,divisionId:i,roleId:t},{subjectType:n.subjectType},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postUserExternalid(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserExternalid';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserExternalid';return this.apiClient.callApi("/api/v2/users/{userId}/externalid","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserInvite(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserInvite';return this.apiClient.callApi("/api/v2/users/{userId}/invite","POST",{userId:e},{force:i.force},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postUserPassword(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserPassword';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserPassword';return this.apiClient.callApi("/api/v2/users/{userId}/password","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserRoutinglanguages(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserRoutinglanguages';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserRoutinglanguages';return this.apiClient.callApi("/api/v2/users/{userId}/routinglanguages","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUserRoutingskills(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling postUserRoutingskills';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postUserRoutingskills';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills","POST",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postUsers(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsers';return this.apiClient.callApi("/api/v2/users","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersDevelopmentActivitiesAggregatesQuery(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersDevelopmentActivitiesAggregatesQuery';return this.apiClient.callApi("/api/v2/users/development/activities/aggregates/query","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersMePassword(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersMePassword';return this.apiClient.callApi("/api/v2/users/me/password","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearch';return this.apiClient.callApi("/api/v2/users/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchConversationTarget(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchConversationTarget';return this.apiClient.callApi("/api/v2/users/search/conversation/target","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchQueuemembersManage(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchQueuemembersManage';return this.apiClient.callApi("/api/v2/users/search/queuemembers/manage","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postUsersSearchTeamsAssign(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postUsersSearchTeamsAssign';return this.apiClient.callApi("/api/v2/users/search/teams/assign","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingDirectroutingbackupSettingsMe(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putRoutingDirectroutingbackupSettingsMe';return this.apiClient.callApi("/api/v2/routing/directroutingbackup/settings/me","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUserDirectroutingbackupSettings(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putRoutingUserDirectroutingbackupSettings';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUserDirectroutingbackupSettings';return this.apiClient.callApi("/api/v2/routing/users/{userId}/directroutingbackup/settings","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putRoutingUserUtilization(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putRoutingUserUtilization';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putRoutingUserUtilization';return this.apiClient.callApi("/api/v2/routing/users/{userId}/utilization","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserCallforwarding(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserCallforwarding';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserCallforwarding';return this.apiClient.callApi("/api/v2/users/{userId}/callforwarding","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserOutofoffice(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserOutofoffice';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserOutofoffice';return this.apiClient.callApi("/api/v2/users/{userId}/outofoffice","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserProfileskills(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserProfileskills';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserProfileskills';return this.apiClient.callApi("/api/v2/users/{userId}/profileskills","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoles(e,i){if(void 0===e||null===e)throw'Missing the required parameter "subjectId" when calling putUserRoles';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoles';return this.apiClient.callApi("/api/v2/users/{subjectId}/roles","PUT",{subjectId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingskill(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingskill';if(void 0===i||null===i)throw'Missing the required parameter "skillId" when calling putUserRoutingskill';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putUserRoutingskill';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/{skillId}","PUT",{userId:e,skillId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingskillsBulk(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingskillsBulk';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoutingskillsBulk';return this.apiClient.callApi("/api/v2/users/{userId}/routingskills/bulk","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserRoutingstatus(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserRoutingstatus';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserRoutingstatus';return this.apiClient.callApi("/api/v2/users/{userId}/routingstatus","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserState(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserState';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putUserState';return this.apiClient.callApi("/api/v2/users/{userId}/state","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putUserStationAssociatedstationStationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserStationAssociatedstationStationId';if(void 0===i||null===i)throw'Missing the required parameter "stationId" when calling putUserStationAssociatedstationStationId';return this.apiClient.callApi("/api/v2/users/{userId}/station/associatedstation/{stationId}","PUT",{userId:e,stationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putUserStationDefaultstationStationId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserStationDefaultstationStationId';if(void 0===i||null===i)throw'Missing the required parameter "stationId" when calling putUserStationDefaultstationStationId';return this.apiClient.callApi("/api/v2/users/{userId}/station/defaultstation/{stationId}","PUT",{userId:e,stationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}putUserVerifier(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putUserVerifier';if(void 0===i||null===i)throw'Missing the required parameter "verifierId" when calling putUserVerifier';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling putUserVerifier';return this.apiClient.callApi("/api/v2/users/{userId}/verifiers/{verifierId}","PUT",{userId:e,verifierId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}}class qe{constructor(e){this.apiClient=e||d.instance}getDate(){return this.apiClient.callApi("/api/v2/date","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getIpranges(){return this.apiClient.callApi("/api/v2/ipranges","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getTimezones(e){return e=e||{},this.apiClient.callApi("/api/v2/timezones","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postCertificateDetails(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postCertificateDetails';return this.apiClient.callApi("/api/v2/certificate/details","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class ke{constructor(e){this.apiClient=e||d.instance}deleteVoicemailMessage(e){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling deleteVoicemailMessage';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}","DELETE",{messageId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteVoicemailMessages(){return this.apiClient.callApi("/api/v2/voicemail/messages","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailGroupMailbox(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getVoicemailGroupMailbox';return this.apiClient.callApi("/api/v2/voicemail/groups/{groupId}/mailbox","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailGroupMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getVoicemailGroupMessages';return this.apiClient.callApi("/api/v2/voicemail/groups/{groupId}/messages","GET",{groupId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailGroupPolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling getVoicemailGroupPolicy';return this.apiClient.callApi("/api/v2/voicemail/groups/{groupId}/policy","GET",{groupId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMailbox(){return this.apiClient.callApi("/api/v2/voicemail/mailbox","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMeMailbox(){return this.apiClient.callApi("/api/v2/voicemail/me/mailbox","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMeMessages(e){return e=e||{},this.apiClient.callApi("/api/v2/voicemail/me/messages","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMePolicy(){return this.apiClient.callApi("/api/v2/voicemail/me/policy","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMessage(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "messageId" when calling getVoicemailMessage';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}","GET",{messageId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMessageMedia(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "messageId" when calling getVoicemailMessageMedia';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}/media","GET",{messageId:e},{formatId:i.formatId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailMessages(e){return e=e||{},this.apiClient.callApi("/api/v2/voicemail/messages","GET",{},{ids:e.ids,expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailPolicy(){return this.apiClient.callApi("/api/v2/voicemail/policy","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailQueueMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "queueId" when calling getVoicemailQueueMessages';return this.apiClient.callApi("/api/v2/voicemail/queues/{queueId}/messages","GET",{queueId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "q64" when calling getVoicemailSearch';return this.apiClient.callApi("/api/v2/voicemail/search","GET",{},{q64:e,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailUserMailbox(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getVoicemailUserMailbox';return this.apiClient.callApi("/api/v2/voicemail/users/{userId}/mailbox","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailUserMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling getVoicemailUserMessages';return this.apiClient.callApi("/api/v2/voicemail/users/{userId}/messages","GET",{userId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getVoicemailUserpolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getVoicemailUserpolicy';return this.apiClient.callApi("/api/v2/voicemail/userpolicies/{userId}","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchVoicemailGroupPolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "groupId" when calling patchVoicemailGroupPolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchVoicemailGroupPolicy';return this.apiClient.callApi("/api/v2/voicemail/groups/{groupId}/policy","PATCH",{groupId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchVoicemailMePolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchVoicemailMePolicy';return this.apiClient.callApi("/api/v2/voicemail/me/policy","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchVoicemailMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling patchVoicemailMessage';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchVoicemailMessage';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}","PATCH",{messageId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}patchVoicemailUserpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchVoicemailUserpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling patchVoicemailUserpolicy';return this.apiClient.callApi("/api/v2/voicemail/userpolicies/{userId}","PATCH",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postVoicemailMessages(e){return e=e||{},this.apiClient.callApi("/api/v2/voicemail/messages","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postVoicemailSearch(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postVoicemailSearch';return this.apiClient.callApi("/api/v2/voicemail/search","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putVoicemailMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "messageId" when calling putVoicemailMessage';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putVoicemailMessage';return this.apiClient.callApi("/api/v2/voicemail/messages/{messageId}","PUT",{messageId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putVoicemailPolicy(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putVoicemailPolicy';return this.apiClient.callApi("/api/v2/voicemail/policy","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putVoicemailUserpolicy(e,i){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling putVoicemailUserpolicy';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putVoicemailUserpolicy';return this.apiClient.callApi("/api/v2/voicemail/userpolicies/{userId}","PUT",{userId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Se{constructor(e){this.apiClient=e||d.instance}deleteWebchatDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling deleteWebchatDeployment';return this.apiClient.callApi("/api/v2/webchat/deployments/{deploymentId}","DELETE",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebchatGuestConversationMember(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling deleteWebchatGuestConversationMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling deleteWebchatGuestConversationMember';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}","DELETE",{conversationId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebchatSettings(){return this.apiClient.callApi("/api/v2/webchat/settings","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWebchatDeployment';return this.apiClient.callApi("/api/v2/webchat/deployments/{deploymentId}","GET",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatDeployments(){return this.apiClient.callApi("/api/v2/webchat/deployments","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMediarequest(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMediarequest';if(void 0===i||null===i)throw'Missing the required parameter "mediaRequestId" when calling getWebchatGuestConversationMediarequest';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId}","GET",{conversationId:e,mediaRequestId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMediarequests(e){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMediarequests';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/mediarequests","GET",{conversationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMember(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMember';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling getWebchatGuestConversationMember';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}","GET",{conversationId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMembers(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMembers';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members","GET",{conversationId:e},{pageSize:i.pageSize,pageNumber:i.pageNumber,excludeDisconnectedMembers:i.excludeDisconnectedMembers},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMessage(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMessage';if(void 0===i||null===i)throw'Missing the required parameter "messageId" when calling getWebchatGuestConversationMessage';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/messages/{messageId}","GET",{conversationId:e,messageId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatGuestConversationMessages(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling getWebchatGuestConversationMessages';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/messages","GET",{conversationId:e},{after:i.after,before:i.before,sortOrder:i.sortOrder,maxResults:i.maxResults},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebchatSettings(){return this.apiClient.callApi("/api/v2/webchat/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchWebchatGuestConversationMediarequest(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling patchWebchatGuestConversationMediarequest';if(void 0===i||null===i)throw'Missing the required parameter "mediaRequestId" when calling patchWebchatGuestConversationMediarequest';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchWebchatGuestConversationMediarequest';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId}","PATCH",{conversationId:e,mediaRequestId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWebchatDeployments(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWebchatDeployments';return this.apiClient.callApi("/api/v2/webchat/deployments","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWebchatGuestConversationMemberMessages(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postWebchatGuestConversationMemberMessages';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling postWebchatGuestConversationMemberMessages';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWebchatGuestConversationMemberMessages';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/messages","POST",{conversationId:e,memberId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWebchatGuestConversationMemberTyping(e,i){if(void 0===e||null===e)throw'Missing the required parameter "conversationId" when calling postWebchatGuestConversationMemberTyping';if(void 0===i||null===i)throw'Missing the required parameter "memberId" when calling postWebchatGuestConversationMemberTyping';return this.apiClient.callApi("/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/typing","POST",{conversationId:e,memberId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWebchatGuestConversations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWebchatGuestConversations';return this.apiClient.callApi("/api/v2/webchat/guest/conversations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putWebchatDeployment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling putWebchatDeployment';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putWebchatDeployment';return this.apiClient.callApi("/api/v2/webchat/deployments/{deploymentId}","PUT",{deploymentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putWebchatSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling putWebchatSettings';return this.apiClient.callApi("/api/v2/webchat/settings","PUT",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ee{constructor(e){this.apiClient=e||d.instance}deleteWebdeploymentsConfiguration(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling deleteWebdeploymentsConfiguration';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}","DELETE",{configurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebdeploymentsDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling deleteWebdeploymentsDeployment';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}","DELETE",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebdeploymentsDeploymentCobrowseSessionId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling deleteWebdeploymentsDeploymentCobrowseSessionId';if(void 0===i||null===i)throw'Missing the required parameter "sessionId" when calling deleteWebdeploymentsDeploymentCobrowseSessionId';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}","DELETE",{deploymentId:e,sessionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWebdeploymentsTokenRevoke(e){return e=e||{},this.apiClient.callApi("/api/v2/webdeployments/token/revoke","DELETE",{},{},{"X-Journey-Session-Id":e.xJourneySessionId,"X-Journey-Session-Type":e.xJourneySessionType},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsConfigurationVersion(e,i){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling getWebdeploymentsConfigurationVersion';if(void 0===i||null===i)throw'Missing the required parameter "versionId" when calling getWebdeploymentsConfigurationVersion';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions/{versionId}","GET",{configurationId:e,versionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsConfigurationVersions(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling getWebdeploymentsConfigurationVersions';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions","GET",{configurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsConfigurationVersionsDraft(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling getWebdeploymentsConfigurationVersionsDraft';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions/draft","GET",{configurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsConfigurations(e){return e=e||{},this.apiClient.callApi("/api/v2/webdeployments/configurations","GET",{},{showOnlyPublished:e.showOnlyPublished},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsDeployment(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWebdeploymentsDeployment';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}","GET",{deploymentId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsDeploymentCobrowseSessionId(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWebdeploymentsDeploymentCobrowseSessionId';if(void 0===i||null===i)throw'Missing the required parameter "sessionId" when calling getWebdeploymentsDeploymentCobrowseSessionId';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}","GET",{deploymentId:e,sessionId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsDeploymentConfigurations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWebdeploymentsDeploymentConfigurations';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}/configurations","GET",{deploymentId:e},{type:i.type,expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWebdeploymentsDeployments(e){return e=e||{},this.apiClient.callApi("/api/v2/webdeployments/deployments","GET",{},{expand:this.apiClient.buildCollectionParam(e.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsConfigurationVersionsDraftPublish(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling postWebdeploymentsConfigurationVersionsDraftPublish';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions/draft/publish","POST",{configurationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsConfigurations(e){if(void 0===e||null===e)throw'Missing the required parameter "configurationVersion" when calling postWebdeploymentsConfigurations';return this.apiClient.callApi("/api/v2/webdeployments/configurations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsDeployments(e){if(void 0===e||null===e)throw'Missing the required parameter "deployment" when calling postWebdeploymentsDeployments';return this.apiClient.callApi("/api/v2/webdeployments/deployments","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsTokenOauthcodegrantjwtexchange(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWebdeploymentsTokenOauthcodegrantjwtexchange';return this.apiClient.callApi("/api/v2/webdeployments/token/oauthcodegrantjwtexchange","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWebdeploymentsTokenRefresh(e){return e=e||{},this.apiClient.callApi("/api/v2/webdeployments/token/refresh","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putWebdeploymentsConfigurationVersionsDraft(e,i){if(void 0===e||null===e)throw'Missing the required parameter "configurationId" when calling putWebdeploymentsConfigurationVersionsDraft';if(void 0===i||null===i)throw'Missing the required parameter "configurationVersion" when calling putWebdeploymentsConfigurationVersionsDraft';return this.apiClient.callApi("/api/v2/webdeployments/configurations/{configurationId}/versions/draft","PUT",{configurationId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putWebdeploymentsDeployment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling putWebdeploymentsDeployment';if(void 0===i||null===i)throw'Missing the required parameter "deployment" when calling putWebdeploymentsDeployment';return this.apiClient.callApi("/api/v2/webdeployments/deployments/{deploymentId}","PUT",{deploymentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ge{constructor(e){this.apiClient=e||d.instance}getWebmessagingMessages(e){return e=e||{},this.apiClient.callApi("/api/v2/webmessaging/messages","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}}class Ue{constructor(e){this.apiClient=e||d.instance}deleteWidgetsDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling deleteWidgetsDeployment';return this.apiClient.callApi("/api/v2/widgets/deployments/{deploymentId}","DELETE",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWidgetsDeployment(e){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling getWidgetsDeployment';return this.apiClient.callApi("/api/v2/widgets/deployments/{deploymentId}","GET",{deploymentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWidgetsDeployments(){return this.apiClient.callApi("/api/v2/widgets/deployments","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWidgetsDeployments(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWidgetsDeployments';return this.apiClient.callApi("/api/v2/widgets/deployments","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}putWidgetsDeployment(e,i){if(void 0===e||null===e)throw'Missing the required parameter "deploymentId" when calling putWidgetsDeployment';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putWidgetsDeployment';return this.apiClient.callApi("/api/v2/widgets/deployments/{deploymentId}","PUT",{deploymentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}}class De{constructor(e){this.apiClient=e||d.instance}deleteWorkforcemanagementBusinessunit(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}","DELETE",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitActivitycode(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitActivitycode';if(void 0===i||null===i)throw'Missing the required parameter "activityCodeId" when calling deleteWorkforcemanagementBusinessunitActivitycode';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}","DELETE",{businessUnitId:e,activityCodeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitPlanninggroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitPlanninggroup';if(void 0===i||null===i)throw'Missing the required parameter "planningGroupId" when calling deleteWorkforcemanagementBusinessunitPlanninggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}","DELETE",{businessUnitId:e,planningGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitSchedulingRun(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitSchedulingRun';if(void 0===i||null===i)throw'Missing the required parameter "runId" when calling deleteWorkforcemanagementBusinessunitSchedulingRun';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}","DELETE",{businessUnitId:e,runId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitServicegoaltemplate(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitServicegoaltemplate';if(void 0===i||null===i)throw'Missing the required parameter "serviceGoalTemplateId" when calling deleteWorkforcemanagementBusinessunitServicegoaltemplate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}","DELETE",{businessUnitId:e,serviceGoalTemplateId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitStaffinggroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitStaffinggroup';if(void 0===i||null===i)throw'Missing the required parameter "staffingGroupId" when calling deleteWorkforcemanagementBusinessunitStaffinggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}","DELETE",{businessUnitId:e,staffingGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitTimeofflimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling deleteWorkforcemanagementBusinessunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}","DELETE",{businessUnitId:e,timeOffLimitId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitTimeoffplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling deleteWorkforcemanagementBusinessunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}","DELETE",{businessUnitId:e,timeOffPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitWeekSchedule(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitWeekSchedule';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling deleteWorkforcemanagementBusinessunitWeekSchedule';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling deleteWorkforcemanagementBusinessunitWeekSchedule';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}","DELETE",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitWeekShorttermforecast(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitWeekShorttermforecast';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling deleteWorkforcemanagementBusinessunitWeekShorttermforecast';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling deleteWorkforcemanagementBusinessunitWeekShorttermforecast';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}","DELETE",{businessUnitId:e,weekDateId:i,forecastId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitWorkplanbid(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitWorkplanbid';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling deleteWorkforcemanagementBusinessunitWorkplanbid';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}","DELETE",{businessUnitId:e,bidId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementBusinessunitWorkplanbidGroup(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling deleteWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling deleteWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling deleteWorkforcemanagementBusinessunitWorkplanbidGroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}","DELETE",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementCalendarUrlIcs(){return this.apiClient.callApi("/api/v2/workforcemanagement/calendar/url/ics","DELETE",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunit(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}","DELETE",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunitTimeofflimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling deleteWorkforcemanagementManagementunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}","DELETE",{managementUnitId:e,timeOffLimitId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunitTimeoffplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling deleteWorkforcemanagementManagementunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}","DELETE",{managementUnitId:e,timeOffPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunitWorkplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunitWorkplan';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling deleteWorkforcemanagementManagementunitWorkplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}","DELETE",{managementUnitId:e,workPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}deleteWorkforcemanagementManagementunitWorkplanrotation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling deleteWorkforcemanagementManagementunitWorkplanrotation';if(void 0===i||null===i)throw'Missing the required parameter "workPlanRotationId" when calling deleteWorkforcemanagementManagementunitWorkplanrotation';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}","DELETE",{managementUnitId:e,workPlanRotationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherence(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getWorkforcemanagementAdherence';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence","GET",{},{userId:this.apiClient.buildCollectionParam(e,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherenceExplanation(e){if(void 0===e||null===e)throw'Missing the required parameter "explanationId" when calling getWorkforcemanagementAdherenceExplanation';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/explanations/{explanationId}","GET",{explanationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherenceExplanationsJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAdherenceExplanationsJob';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/explanations/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherenceHistoricalBulkJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAdherenceHistoricalBulkJob';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/historical/bulk/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAdherenceHistoricalJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAdherenceHistoricalJob';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/historical/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAgentAdherenceExplanation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementAgentAdherenceExplanation';if(void 0===i||null===i)throw'Missing the required parameter "explanationId" when calling getWorkforcemanagementAgentAdherenceExplanation';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}","GET",{agentId:e,explanationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAgentManagementunit(e){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementAgentManagementunit';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/managementunit","GET",{agentId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAgentsMeManagementunit(){return this.apiClient.callApi("/api/v2/workforcemanagement/agents/me/managementunit","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsOffersJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAlternativeshiftsOffersJob';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/offers/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsOffersSearchJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAlternativeshiftsOffersSearchJob';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/offers/search/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsSettings(){return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/settings","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsTrade(e){if(void 0===e||null===e)throw'Missing the required parameter "tradeId" when calling getWorkforcemanagementAlternativeshiftsTrade';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/{tradeId}","GET",{tradeId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsTrades(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades","GET",{},{forceAsync:e.forceAsync},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsTradesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAlternativeshiftsTradesJob';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementAlternativeshiftsTradesStateJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementAlternativeshiftsTradesStateJob';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/state/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunit(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}","GET",{businessUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivitycode(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivitycode';if(void 0===i||null===i)throw'Missing the required parameter "activityCodeId" when calling getWorkforcemanagementBusinessunitActivitycode';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}","GET",{businessUnitId:e,activityCodeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivitycodes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivitycodes';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes","GET",{businessUnitId:e},{forceDownloadService:i.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivityplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivityplan';if(void 0===i||null===i)throw'Missing the required parameter "activityPlanId" when calling getWorkforcemanagementBusinessunitActivityplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}","GET",{businessUnitId:e,activityPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivityplanRunsJob(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivityplanRunsJob';if(void 0===i||null===i)throw'Missing the required parameter "activityPlanId" when calling getWorkforcemanagementBusinessunitActivityplanRunsJob';if(void 0===t||null===t)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementBusinessunitActivityplanRunsJob';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs/{jobId}","GET",{businessUnitId:e,activityPlanId:i,jobId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivityplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivityplans';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans","GET",{businessUnitId:e},{state:i.state},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitActivityplansJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitActivityplansJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/jobs","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitAlternativeshiftsSettings(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsSettings';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitAlternativeshiftsTrade(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsTrade';if(void 0===i||null===i)throw'Missing the required parameter "tradeId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsTrade';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/{tradeId}","GET",{businessUnitId:e,tradeId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchJob(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchJob';if(void 0===i||null===i)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementBusinessunitAlternativeshiftsTradesSearchJob';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search/jobs/{jobId}","GET",{businessUnitId:e,jobId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitIntradayPlanninggroups(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitIntradayPlanninggroups';if(void 0===i||null===i)throw'Missing the required parameter "_date" when calling getWorkforcemanagementBusinessunitIntradayPlanninggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday/planninggroups","GET",{businessUnitId:e},{date:i},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitManagementunits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitManagementunits';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/managementunits","GET",{businessUnitId:e},{feature:i.feature,divisionId:i.divisionId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitPlanninggroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitPlanninggroup';if(void 0===i||null===i)throw'Missing the required parameter "planningGroupId" when calling getWorkforcemanagementBusinessunitPlanninggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}","GET",{businessUnitId:e,planningGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitPlanninggroups(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitPlanninggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitSchedulingRun(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitSchedulingRun';if(void 0===i||null===i)throw'Missing the required parameter "runId" when calling getWorkforcemanagementBusinessunitSchedulingRun';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}","GET",{businessUnitId:e,runId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitSchedulingRunResult(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitSchedulingRunResult';if(void 0===i||null===i)throw'Missing the required parameter "runId" when calling getWorkforcemanagementBusinessunitSchedulingRunResult';if(void 0===t||null===t)throw'Missing the required parameter "managementUnitIds" when calling getWorkforcemanagementBusinessunitSchedulingRunResult';if(void 0===n||null===n)throw'Missing the required parameter "expand" when calling getWorkforcemanagementBusinessunitSchedulingRunResult';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}/result","GET",{businessUnitId:e,runId:i},{managementUnitIds:this.apiClient.buildCollectionParam(t,"multi"),expand:this.apiClient.buildCollectionParam(n,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitSchedulingRuns(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitSchedulingRuns';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitServicegoaltemplate(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitServicegoaltemplate';if(void 0===i||null===i)throw'Missing the required parameter "serviceGoalTemplateId" when calling getWorkforcemanagementBusinessunitServicegoaltemplate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}","GET",{businessUnitId:e,serviceGoalTemplateId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitServicegoaltemplates(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitServicegoaltemplates';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates","GET",{businessUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitStaffinggroup(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitStaffinggroup';if(void 0===i||null===i)throw'Missing the required parameter "staffingGroupId" when calling getWorkforcemanagementBusinessunitStaffinggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}","GET",{businessUnitId:e,staffingGroupId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitStaffinggroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitStaffinggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups","GET",{businessUnitId:e},{managementUnitId:i.managementUnitId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitTimeofflimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling getWorkforcemanagementBusinessunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}","GET",{businessUnitId:e,timeOffLimitId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitTimeofflimits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits","GET",{businessUnitId:e},{managementUnitId:i.managementUnitId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitTimeoffplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling getWorkforcemanagementBusinessunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}","GET",{businessUnitId:e,timeOffPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitTimeoffplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitTimeoffplans';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans","GET",{businessUnitId:e},{managementUnitId:i.managementUnitId,forceDownloadService:i.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekSchedule(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekSchedule';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekSchedule';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekSchedule';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}","GET",{businessUnitId:e,weekId:i,scheduleId:t},{expand:n.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekScheduleGenerationresults(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekScheduleGenerationresults';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekScheduleGenerationresults';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekScheduleGenerationresults';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/generationresults","GET",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecast(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecast';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecast';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekScheduleHeadcountforecast';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/headcountforecast","GET",{businessUnitId:e,weekId:i,scheduleId:t},{forceDownload:n.forceDownload},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent';if(void 0===n||null===n)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementBusinessunitWeekScheduleHistoryAgent';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/history/agents/{agentId}","GET",{businessUnitId:e,weekId:i,scheduleId:t,agentId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictions(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictions';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictions';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictions';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions","GET",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation';if(void 0===n||null===n)throw'Missing the required parameter "recalculationId" when calling getWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculation';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations/{recalculationId}","GET",{businessUnitId:e,weekId:i,scheduleId:t,recalculationId:n},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekSchedules(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekSchedules';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementBusinessunitWeekSchedules';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules","GET",{businessUnitId:e,weekId:i},{includeOnlyPublished:t.includeOnlyPublished,expand:t.expand},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecast(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecast';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecast';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecast';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{expand:this.apiClient.buildCollectionParam(n.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastData(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastData';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastData';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastData';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/data","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{weekNumber:n.weekNumber,forceDownloadService:n.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastGenerationresults(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastGenerationresults';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastGenerationresults';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastGenerationresults';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/generationresults","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastLongtermforecastdata(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastLongtermforecastdata';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastLongtermforecastdata';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastLongtermforecastdata';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/longtermforecastdata","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{forceDownloadService:n.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastPlanninggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/planninggroups","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecastStaffingrequirement';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/staffingrequirement","GET",{businessUnitId:e,weekDateId:i,forecastId:t},{weekNumbers:this.apiClient.buildCollectionParam(n.weekNumbers,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWeekShorttermforecasts(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecasts';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementBusinessunitWeekShorttermforecasts';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts","GET",{businessUnitId:e,weekDateId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbid(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbid';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementBusinessunitWorkplanbid';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}","GET",{businessUnitId:e,bidId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbidGroup(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}","GET",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}/preferences","GET",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbidGroupsSummary(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupsSummary';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementBusinessunitWorkplanbidGroupsSummary';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/summary","GET",{businessUnitId:e,bidId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitWorkplanbids(e){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling getWorkforcemanagementBusinessunitWorkplanbids';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids","GET",{businessUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunits(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/businessunits","GET",{},{feature:e.feature,divisionId:e.divisionId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementBusinessunitsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/divisionviews","GET",{},{divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementCalendarDataIcs(e){if(void 0===e||null===e)throw'Missing the required parameter "calendarId" when calling getWorkforcemanagementCalendarDataIcs';return this.apiClient.callApi("/api/v2/workforcemanagement/calendar/data/ics","GET",{},{calendarId:e},{},{},null,["PureCloud OAuth"],["application/json"],["text/calendar"])}getWorkforcemanagementCalendarUrlIcs(){return this.apiClient.callApi("/api/v2/workforcemanagement/calendar/url/ics","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementHistoricaldataDeletejob(){return this.apiClient.callApi("/api/v2/workforcemanagement/historicaldata/deletejob","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementHistoricaldataImportstatus(){return this.apiClient.callApi("/api/v2/workforcemanagement/historicaldata/importstatus","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementIntegrationsHris(){return this.apiClient.callApi("/api/v2/workforcemanagement/integrations/hris","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementIntegrationsHrisTimeofftypesJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementIntegrationsHrisTimeofftypesJob';return this.apiClient.callApi("/api/v2/workforcemanagement/integrations/hris/timeofftypes/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunit(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}","GET",{managementUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitActivitycodes(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitActivitycodes';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/activitycodes","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitAdherence(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitAdherence';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/adherence","GET",{managementUnitId:e},{forceDownloadService:i.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitAgent(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitAgent';if(void 0===i||null===i)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementManagementunitAgent';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/{agentId}","GET",{managementUnitId:e,agentId:i},{excludeCapabilities:t.excludeCapabilities,expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitAgentShifttrades(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitAgentShifttrades';if(void 0===i||null===i)throw'Missing the required parameter "agentId" when calling getWorkforcemanagementManagementunitAgentShifttrades';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/{agentId}/shifttrades","GET",{managementUnitId:e,agentId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitShifttradesMatched(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitShifttradesMatched';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/shifttrades/matched","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitShifttradesUsers(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitShifttradesUsers';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/shifttrades/users","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitTimeofflimit(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling getWorkforcemanagementManagementunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}","GET",{managementUnitId:e,timeOffLimitId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitTimeofflimits(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitTimeoffplan(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling getWorkforcemanagementManagementunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}","GET",{managementUnitId:e,timeOffPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitTimeoffplans(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitTimeoffplans';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitUserTimeoffrequest(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitUserTimeoffrequest';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling getWorkforcemanagementManagementunitUserTimeoffrequest';if(void 0===t||null===t)throw'Missing the required parameter "timeOffRequestId" when calling getWorkforcemanagementManagementunitUserTimeoffrequest';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}","GET",{managementUnitId:e,userId:i,timeOffRequestId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits';if(void 0===t||null===t)throw'Missing the required parameter "timeOffRequestId" when calling getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}/timeofflimits","GET",{managementUnitId:e,userId:i,timeOffRequestId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitUserTimeoffrequests(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitUserTimeoffrequests';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling getWorkforcemanagementManagementunitUserTimeoffrequests';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests","GET",{managementUnitId:e,userId:i},{recentlyReviewed:t.recentlyReviewed},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitUsers(e){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitUsers';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users","GET",{managementUnitId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWeekSchedule(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWeekSchedule';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementManagementunitWeekSchedule';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling getWorkforcemanagementManagementunitWeekSchedule';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekId}/schedules/{scheduleId}","GET",{managementUnitId:e,weekId:i,scheduleId:t},{expand:n.expand,forceDownloadService:n.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWeekSchedules(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWeekSchedules';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling getWorkforcemanagementManagementunitWeekSchedules';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekId}/schedules","GET",{managementUnitId:e,weekId:i},{includeOnlyPublished:t.includeOnlyPublished,earliestWeekDate:t.earliestWeekDate,latestWeekDate:t.latestWeekDate},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWeekShifttrades(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWeekShifttrades';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling getWorkforcemanagementManagementunitWeekShifttrades';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades","GET",{managementUnitId:e,weekDateId:i},{evaluateMatches:t.evaluateMatches,forceDownloadService:t.forceDownloadService},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWorkplan(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWorkplan';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling getWorkforcemanagementManagementunitWorkplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}","GET",{managementUnitId:e,workPlanId:i},{includeOnly:this.apiClient.buildCollectionParam(t.includeOnly,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWorkplanrotation(e,i){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWorkplanrotation';if(void 0===i||null===i)throw'Missing the required parameter "workPlanRotationId" when calling getWorkforcemanagementManagementunitWorkplanrotation';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}","GET",{managementUnitId:e,workPlanRotationId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWorkplanrotations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWorkplanrotations';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations","GET",{managementUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitWorkplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling getWorkforcemanagementManagementunitWorkplans';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans","GET",{managementUnitId:e},{expand:this.apiClient.buildCollectionParam(i.expand,"multi"),exclude:this.apiClient.buildCollectionParam(i.exclude,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunits(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/managementunits","GET",{},{pageSize:e.pageSize,pageNumber:e.pageNumber,expand:e.expand,feature:e.feature,divisionId:e.divisionId},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementManagementunitsDivisionviews(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/divisionviews","GET",{},{divisionId:this.apiClient.buildCollectionParam(e.divisionId,"multi")},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementNotifications(){return this.apiClient.callApi("/api/v2/workforcemanagement/notifications","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementSchedulingjob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementSchedulingjob';return this.apiClient.callApi("/api/v2/workforcemanagement/schedulingjobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementShifttrades(){return this.apiClient.callApi("/api/v2/workforcemanagement/shifttrades","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementShrinkageJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementShrinkageJob';return this.apiClient.callApi("/api/v2/workforcemanagement/shrinkage/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementTimeoffbalanceJob(e){if(void 0===e||null===e)throw'Missing the required parameter "jobId" when calling getWorkforcemanagementTimeoffbalanceJob';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffbalance/jobs/{jobId}","GET",{jobId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementTimeoffrequest(e){if(void 0===e||null===e)throw'Missing the required parameter "timeOffRequestId" when calling getWorkforcemanagementTimeoffrequest';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}","GET",{timeOffRequestId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementTimeoffrequestWaitlistpositions(e){if(void 0===e||null===e)throw'Missing the required parameter "timeOffRequestId" when calling getWorkforcemanagementTimeoffrequestWaitlistpositions';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}/waitlistpositions","GET",{timeOffRequestId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementTimeoffrequests(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests","GET",{},{recentlyReviewed:e.recentlyReviewed},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementUserWorkplanbidranks(e){if(void 0===e||null===e)throw'Missing the required parameter "userId" when calling getWorkforcemanagementUserWorkplanbidranks';return this.apiClient.callApi("/api/v2/workforcemanagement/users/{userId}/workplanbidranks","GET",{userId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementWorkplanbidPreferences(e){if(void 0===e||null===e)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementWorkplanbidPreferences';return this.apiClient.callApi("/api/v2/workforcemanagement/workplanbids/{bidId}/preferences","GET",{bidId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementWorkplanbidWorkplans(e){if(void 0===e||null===e)throw'Missing the required parameter "bidId" when calling getWorkforcemanagementWorkplanbidWorkplans';return this.apiClient.callApi("/api/v2/workforcemanagement/workplanbids/{bidId}/workplans","GET",{bidId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}getWorkforcemanagementWorkplanbids(){return this.apiClient.callApi("/api/v2/workforcemanagement/workplanbids","GET",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementAgentAdherenceExplanation(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling patchWorkforcemanagementAgentAdherenceExplanation';if(void 0===i||null===i)throw'Missing the required parameter "explanationId" when calling patchWorkforcemanagementAgentAdherenceExplanation';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchWorkforcemanagementAgentAdherenceExplanation';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}","PATCH",{agentId:e,explanationId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementAlternativeshiftsTrade(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "tradeId" when calling patchWorkforcemanagementAlternativeshiftsTrade';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/{tradeId}","PATCH",{tradeId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementAlternativeshiftsTradesStateJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchWorkforcemanagementAlternativeshiftsTradesStateJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades/state/jobs","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunit(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunit';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}","PATCH",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitActivitycode(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitActivitycode';if(void 0===i||null===i)throw'Missing the required parameter "activityCodeId" when calling patchWorkforcemanagementBusinessunitActivitycode';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}","PATCH",{businessUnitId:e,activityCodeId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitActivityplan(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitActivityplan';if(void 0===i||null===i)throw'Missing the required parameter "activityPlanId" when calling patchWorkforcemanagementBusinessunitActivityplan';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchWorkforcemanagementBusinessunitActivityplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}","PATCH",{businessUnitId:e,activityPlanId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitAlternativeshiftsSettings(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitAlternativeshiftsSettings';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings","PATCH",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitPlanninggroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitPlanninggroup';if(void 0===i||null===i)throw'Missing the required parameter "planningGroupId" when calling patchWorkforcemanagementBusinessunitPlanninggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}","PATCH",{businessUnitId:e,planningGroupId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitSchedulingRun(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitSchedulingRun';if(void 0===i||null===i)throw'Missing the required parameter "runId" when calling patchWorkforcemanagementBusinessunitSchedulingRun';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}","PATCH",{businessUnitId:e,runId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitServicegoaltemplate(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitServicegoaltemplate';if(void 0===i||null===i)throw'Missing the required parameter "serviceGoalTemplateId" when calling patchWorkforcemanagementBusinessunitServicegoaltemplate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}","PATCH",{businessUnitId:e,serviceGoalTemplateId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitStaffinggroup(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitStaffinggroup';if(void 0===i||null===i)throw'Missing the required parameter "staffingGroupId" when calling patchWorkforcemanagementBusinessunitStaffinggroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}","PATCH",{businessUnitId:e,staffingGroupId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitTimeoffplan(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling patchWorkforcemanagementBusinessunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}","PATCH",{businessUnitId:e,timeOffPlanId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitWorkplanbid(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitWorkplanbid';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling patchWorkforcemanagementBusinessunitWorkplanbid';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling patchWorkforcemanagementBusinessunitWorkplanbid';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}","PATCH",{businessUnitId:e,bidId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitWorkplanbidGroup(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroup';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroup';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}","PATCH",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';if(void 0===t||null===t)throw'Missing the required parameter "bidGroupId" when calling patchWorkforcemanagementBusinessunitWorkplanbidGroupPreferences';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}/preferences","PATCH",{businessUnitId:e,bidId:i,bidGroupId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunit(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}","PATCH",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitAgents(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitAgents';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents","PATCH",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitAgentsWorkplansBulk(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitAgentsWorkplansBulk';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/bulk","PATCH",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitTimeofflimit(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitTimeofflimit';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling patchWorkforcemanagementManagementunitTimeofflimit';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}","PATCH",{managementUnitId:e,timeOffLimitId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitTimeoffplan(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitTimeoffplan';if(void 0===i||null===i)throw'Missing the required parameter "timeOffPlanId" when calling patchWorkforcemanagementManagementunitTimeoffplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}","PATCH",{managementUnitId:e,timeOffPlanId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatus(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatus';if(void 0===i||null===i)throw'Missing the required parameter "timeOffRequestId" when calling patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatus';if(void 0===t||null===t)throw'Missing the required parameter "userId" when calling patchWorkforcemanagementManagementunitTimeoffrequestUserIntegrationstatus';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/{timeOffRequestId}/users/{userId}/integrationstatus","PATCH",{managementUnitId:e,timeOffRequestId:i,userId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitUserTimeoffrequest(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitUserTimeoffrequest';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling patchWorkforcemanagementManagementunitUserTimeoffrequest';if(void 0===t||null===t)throw'Missing the required parameter "timeOffRequestId" when calling patchWorkforcemanagementManagementunitUserTimeoffrequest';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}","PATCH",{managementUnitId:e,userId:i,timeOffRequestId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitWeekShifttrade(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitWeekShifttrade';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling patchWorkforcemanagementManagementunitWeekShifttrade';if(void 0===t||null===t)throw'Missing the required parameter "tradeId" when calling patchWorkforcemanagementManagementunitWeekShifttrade';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling patchWorkforcemanagementManagementunitWeekShifttrade';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/{tradeId}","PATCH",{managementUnitId:e,weekDateId:i,tradeId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitWorkplan(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitWorkplan';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling patchWorkforcemanagementManagementunitWorkplan';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}","PATCH",{managementUnitId:e,workPlanId:i},{validationMode:t.validationMode},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementManagementunitWorkplanrotation(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling patchWorkforcemanagementManagementunitWorkplanrotation';if(void 0===i||null===i)throw'Missing the required parameter "workPlanRotationId" when calling patchWorkforcemanagementManagementunitWorkplanrotation';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}","PATCH",{managementUnitId:e,workPlanRotationId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementTimeoffrequest(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "timeOffRequestId" when calling patchWorkforcemanagementTimeoffrequest';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}","PATCH",{timeOffRequestId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementUserWorkplanbidranks(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "userId" when calling patchWorkforcemanagementUserWorkplanbidranks';return this.apiClient.callApi("/api/v2/workforcemanagement/users/{userId}/workplanbidranks","PATCH",{userId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementUsersWorkplanbidranksBulk(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling patchWorkforcemanagementUsersWorkplanbidranksBulk';return this.apiClient.callApi("/api/v2/workforcemanagement/users/workplanbidranks/bulk","PATCH",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}patchWorkforcemanagementWorkplanbidPreferences(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "bidId" when calling patchWorkforcemanagementWorkplanbidPreferences';return this.apiClient.callApi("/api/v2/workforcemanagement/workplanbids/{bidId}/preferences","PATCH",{bidId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAdherenceExplanations(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAdherenceExplanations';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/explanations","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAdherenceExplanationsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAdherenceExplanationsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/adherence/explanations/query","POST",{},{forceAsync:i.forceAsync,forceDownloadService:i.forceDownloadService},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAdherenceHistorical(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/adherence/historical","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAdherenceHistoricalBulk(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/adherence/historical/bulk","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentAdherenceExplanations(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling postWorkforcemanagementAgentAdherenceExplanations';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementAgentAdherenceExplanations';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations","POST",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentAdherenceExplanationsQuery(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "agentId" when calling postWorkforcemanagementAgentAdherenceExplanationsQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementAgentAdherenceExplanationsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/query","POST",{agentId:e},{forceAsync:t.forceAsync,forceDownloadService:t.forceDownloadService},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgents(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/agents","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentsIntegrationsHrisQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/agents/integrations/hris/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentsMePossibleworkshifts(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAgentsMePossibleworkshifts';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/me/possibleworkshifts","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAgentschedulesMine(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/agentschedules/mine","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAlternativeshiftsOffersJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAlternativeshiftsOffersJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/offers/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAlternativeshiftsOffersSearchJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAlternativeshiftsOffersSearchJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/offers/search/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementAlternativeshiftsTrades(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementAlternativeshiftsTrades';return this.apiClient.callApi("/api/v2/workforcemanagement/alternativeshifts/trades","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitActivitycodes(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitActivitycodes';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitActivityplanRunsJobs(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitActivityplanRunsJobs';if(void 0===i||null===i)throw'Missing the required parameter "activityPlanId" when calling postWorkforcemanagementBusinessunitActivityplanRunsJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs","POST",{businessUnitId:e,activityPlanId:i},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitActivityplans(e,i){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitActivityplans';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitActivityplans';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans","POST",{businessUnitId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitAdherenceExplanationsQuery(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitAdherenceExplanationsQuery';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitAdherenceExplanationsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/adherence/explanations/query","POST",{businessUnitId:e},{forceAsync:t.forceAsync,forceDownloadService:t.forceDownloadService},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitAgentschedulesSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitAgentschedulesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/agentschedules/search","POST",{businessUnitId:e},{forceAsync:i.forceAsync,forceDownloadService:i.forceDownloadService},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearch(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearch';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitAlternativeshiftsTradesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search","POST",{businessUnitId:e},{forceAsync:t.forceAsync},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitIntraday(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitIntraday';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday","POST",{businessUnitId:e},{forceAsync:i.forceAsync},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitPlanninggroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitPlanninggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitServicegoaltemplates(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitServicegoaltemplates';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitStaffinggroups(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitStaffinggroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitStaffinggroupsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitStaffinggroupsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/query","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitTimeofflimits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitTimeofflimitsValuesQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitTimeofflimitsValuesQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/values/query","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitTimeoffplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitTimeoffplans';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleAgentschedulesQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/agentschedules/query","POST",{businessUnitId:e,weekId:i,scheduleId:t},{forceAsync:a.forceAsync,forceDownloadService:a.forceDownloadService},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleCopy(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleCopy';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleCopy';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleCopy';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/copy","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculations(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculations';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculations';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculations';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculationsUploadurl(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculationsUploadurl';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculationsUploadurl';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekSchedulePerformancepredictionsRecalculationsUploadurl';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations/uploadurl","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleReschedule(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleReschedule';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleReschedule';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleReschedule';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleReschedule';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/reschedule","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleUpdate(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdate';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdate';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdate';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/update","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl';if(void 0===t||null===t)throw'Missing the required parameter "scheduleId" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekScheduleUpdateUploadurl';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/update/uploadurl","POST",{businessUnitId:e,weekId:i,scheduleId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedules(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedules';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedules';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekSchedules';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules","POST",{businessUnitId:e,weekId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulesGenerate(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulesGenerate';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulesGenerate';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekSchedulesGenerate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/generate","POST",{businessUnitId:e,weekId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulesImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulesImport';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulesImport';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekSchedulesImport';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/import","POST",{businessUnitId:e,weekId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekSchedulesImportUploadurl(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekSchedulesImportUploadurl';if(void 0===i||null===i)throw'Missing the required parameter "weekId" when calling postWorkforcemanagementBusinessunitWeekSchedulesImportUploadurl';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekSchedulesImportUploadurl';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/import/uploadurl","POST",{businessUnitId:e,weekId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekShorttermforecastCopy(e,i,t,n,a){if(a=a||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastCopy';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastCopy';if(void 0===t||null===t)throw'Missing the required parameter "forecastId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastCopy';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/copy","POST",{businessUnitId:e,weekDateId:i,forecastId:t},{forceAsync:a.forceAsync},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsGenerate';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/generate","POST",{businessUnitId:e,weekDateId:i},{forceAsync:n.forceAsync},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekShorttermforecastsImport(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImport';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImport';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImport';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/import","POST",{businessUnitId:e,weekDateId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementBusinessunitWeekShorttermforecastsImportUploadurl';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/import/uploadurl","POST",{businessUnitId:e,weekDateId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWorkplanbidCopy(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWorkplanbidCopy';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling postWorkforcemanagementBusinessunitWorkplanbidCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/copy","POST",{businessUnitId:e,bidId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWorkplanbidGroups(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWorkplanbidGroups';if(void 0===i||null===i)throw'Missing the required parameter "bidId" when calling postWorkforcemanagementBusinessunitWorkplanbidGroups';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups","POST",{businessUnitId:e,bidId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunitWorkplanbids(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling postWorkforcemanagementBusinessunitWorkplanbids';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids","POST",{businessUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementBusinessunits(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/businessunits","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementCalendarUrlIcs(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/calendar/url/ics","POST",{},{language:e.language},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementHistoricaldataDeletejob(){return this.apiClient.callApi("/api/v2/workforcemanagement/historicaldata/deletejob","POST",{},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementHistoricaldataValidate(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/historicaldata/validate","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementIntegrationsHriTimeofftypesJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "hrisIntegrationId" when calling postWorkforcemanagementIntegrationsHriTimeofftypesJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/integrations/hris/{hrisIntegrationId}/timeofftypes/jobs","POST",{hrisIntegrationId:e},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitAgentsWorkplansQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitAgentsWorkplansQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/query","POST",{managementUnitId:e},{forceDownloadService:i.forceDownloadService},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitAgentschedulesSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitAgentschedulesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/agentschedules/search","POST",{managementUnitId:e},{forceAsync:i.forceAsync,forceDownloadService:i.forceDownloadService},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitHistoricaladherencequery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitHistoricaladherencequery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/historicaladherencequery","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitMove(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitMove';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/move","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitSchedulesSearch(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitSchedulesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/schedules/search","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitShrinkageJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitShrinkageJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/shrinkage/jobs","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeofflimits(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeofflimits';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeofflimitsValuesQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeofflimitsValuesQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/values/query","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffplans';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffrequests(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffrequests';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffrequestsIntegrationstatusQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffrequestsIntegrationstatusQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/integrationstatus/query","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffrequestsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffrequestsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/query","POST",{managementUnitId:e},{forceDownloadService:i.forceDownloadService},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQuery(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQuery';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/waitlistpositions/query","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitUserTimeoffbalanceJobs(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitUserTimeoffbalanceJobs';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling postWorkforcemanagementManagementunitUserTimeoffbalanceJobs';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitUserTimeoffbalanceJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffbalance/jobs","POST",{managementUnitId:e,userId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitUserTimeoffrequestTimeoffbalanceJobs(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestTimeoffbalanceJobs';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestTimeoffbalanceJobs';if(void 0===t||null===t)throw'Missing the required parameter "timeOffRequestId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestTimeoffbalanceJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}/timeoffbalance/jobs","POST",{managementUnitId:e,userId:i,timeOffRequestId:t},{},{},{},null,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitUserTimeoffrequestsEstimate(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestsEstimate';if(void 0===i||null===i)throw'Missing the required parameter "userId" when calling postWorkforcemanagementManagementunitUserTimeoffrequestsEstimate';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/estimate","POST",{managementUnitId:e,userId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWeekShifttradeMatch(e,i,t,n){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWeekShifttradeMatch';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementManagementunitWeekShifttradeMatch';if(void 0===t||null===t)throw'Missing the required parameter "tradeId" when calling postWorkforcemanagementManagementunitWeekShifttradeMatch';if(void 0===n||null===n)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitWeekShifttradeMatch';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/{tradeId}/match","POST",{managementUnitId:e,weekDateId:i,tradeId:t},{},{},{},n,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWeekShifttrades(e,i,t){if(void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWeekShifttrades';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementManagementunitWeekShifttrades';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitWeekShifttrades';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades","POST",{managementUnitId:e,weekDateId:i},{},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWeekShifttradesSearch(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWeekShifttradesSearch';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementManagementunitWeekShifttradesSearch';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitWeekShifttradesSearch';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/search","POST",{managementUnitId:e,weekDateId:i},{forceDownloadService:n.forceDownloadService},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWeekShifttradesStateBulk(e,i,t,n){if(n=n||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWeekShifttradesStateBulk';if(void 0===i||null===i)throw'Missing the required parameter "weekDateId" when calling postWorkforcemanagementManagementunitWeekShifttradesStateBulk';if(void 0===t||null===t)throw'Missing the required parameter "body" when calling postWorkforcemanagementManagementunitWeekShifttradesStateBulk';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/state/bulk","POST",{managementUnitId:e,weekDateId:i},{forceAsync:n.forceAsync},{},{},t,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplanCopy(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplanCopy';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling postWorkforcemanagementManagementunitWorkplanCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}/copy","POST",{managementUnitId:e,workPlanId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplanValidate(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplanValidate';if(void 0===i||null===i)throw'Missing the required parameter "workPlanId" when calling postWorkforcemanagementManagementunitWorkplanValidate';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}/validate","POST",{managementUnitId:e,workPlanId:i},{expand:this.apiClient.buildCollectionParam(t.expand,"multi")},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplanrotationCopy(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplanrotationCopy';if(void 0===i||null===i)throw'Missing the required parameter "workPlanRotationId" when calling postWorkforcemanagementManagementunitWorkplanrotationCopy';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}/copy","POST",{managementUnitId:e,workPlanRotationId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplanrotations(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplanrotations';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations","POST",{managementUnitId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunitWorkplans(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling postWorkforcemanagementManagementunitWorkplans';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans","POST",{managementUnitId:e},{validationMode:i.validationMode},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementManagementunits(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/managementunits","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementNotificationsUpdate(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/notifications/update","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementSchedules(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/schedules","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTeamAdherenceHistorical(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "teamId" when calling postWorkforcemanagementTeamAdherenceHistorical';return this.apiClient.callApi("/api/v2/workforcemanagement/teams/{teamId}/adherence/historical","POST",{teamId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTeamShrinkageJobs(e,i){if(i=i||{},void 0===e||null===e)throw'Missing the required parameter "teamId" when calling postWorkforcemanagementTeamShrinkageJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/teams/{teamId}/shrinkage/jobs","POST",{teamId:e},{},{},{},i.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeoffbalanceJobs(e){if(void 0===e||null===e)throw'Missing the required parameter "body" when calling postWorkforcemanagementTimeoffbalanceJobs';return this.apiClient.callApi("/api/v2/workforcemanagement/timeoffbalance/jobs","POST",{},{},{},{},e,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeofflimitsAvailableQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeofflimits/available/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeoffrequests(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeoffrequestsEstimate(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/estimate","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}postWorkforcemanagementTimeoffrequestsIntegrationstatusQuery(e){return e=e||{},this.apiClient.callApi("/api/v2/workforcemanagement/timeoffrequests/integrationstatus/query","POST",{},{},{},{},e.body,["PureCloud OAuth"],["application/json"],["application/json"])}putWorkforcemanagementAgentIntegrationsHris(e,i){if(void 0===e||null===e)throw'Missing the required parameter "agentId" when calling putWorkforcemanagementAgentIntegrationsHris';if(void 0===i||null===i)throw'Missing the required parameter "body" when calling putWorkforcemanagementAgentIntegrationsHris';return this.apiClient.callApi("/api/v2/workforcemanagement/agents/{agentId}/integrations/hris","PUT",{agentId:e},{},{},{},i,["PureCloud OAuth"],["application/json"],["application/json"])}putWorkforcemanagementBusinessunitTimeofflimitValues(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "businessUnitId" when calling putWorkforcemanagementBusinessunitTimeofflimitValues';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling putWorkforcemanagementBusinessunitTimeofflimitValues';return this.apiClient.callApi("/api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}/values","PUT",{businessUnitId:e,timeOffLimitId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}putWorkforcemanagementManagementunitTimeofflimitValues(e,i,t){if(t=t||{},void 0===e||null===e)throw'Missing the required parameter "managementUnitId" when calling putWorkforcemanagementManagementunitTimeofflimitValues';if(void 0===i||null===i)throw'Missing the required parameter "timeOffLimitId" when calling putWorkforcemanagementManagementunitTimeofflimitValues';return this.apiClient.callApi("/api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}/values","PUT",{managementUnitId:e,timeOffLimitId:i},{},{},{},t.body,["PureCloud OAuth"],["application/json"],["application/json"])}}return new class{constructor(){this.ApiClient=new d,this.ApiClientClass=d,this.AgentAssistantsApi=c,this.AgentCopilotApi=g,this.AgentUIApi=h,this.AlertingApi=m,this.AnalyticsApi=v,this.ArchitectApi=w,this.AuditApi=C,this.AuthorizationApi=I,this.BillingApi=f,this.CarrierServicesApi=A,this.ChatApi=b,this.CoachingApi=j,this.ContentManagementApi=P,this.ConversationsApi=y,this.DataExtensionsApi=O,this.DownloadsApi=M,this.EmailsApi=T,this.EmployeeEngagementApi=q,this.EventsApi=k,this.ExternalContactsApi=S,this.FaxApi=E,this.FlowsApi=G,this.GamificationApi=U,this.GeneralDataProtectionRegulationApi=D,this.GeolocationApi=W,this.GreetingsApi=x,this.GroupsApi=R,this.IdentityProviderApi=z,this.InfrastructureAsCodeApi=B,this.IntegrationsApi=L,this.JourneyApi=N,this.KnowledgeApi=K,this.LanguageUnderstandingApi=J,this.LanguagesApi=V,this.LearningApi=F,this.LicenseApi=Q,this.LocationsApi=_,this.LogCaptureApi=H,this.MessagingApi=$,this.MobileDevicesApi=Z,this.NotificationsApi=X,this.OAuthApi=Y,this.ObjectsApi=ee,this.OperationalEventsApi=ie,this.OrganizationApi=te,this.OrganizationAuthorizationApi=ne,this.OutboundApi=ae,this.PresenceApi=oe,this.ProcessAutomationApi=re,this.QualityApi=se,this.RecordingApi=le,this.ResponseManagementApi=pe,this.RoutingApi=ue,this.SCIMApi=de,this.ScreenRecordingApi=ce,this.ScriptsApi=ge,this.SearchApi=he,this.SettingsApi=me,this.SpeechTextAnalyticsApi=ve,this.StationsApi=we,this.SuggestApi=Ce,this.TaskManagementApi=Ie,this.TeamsApi=fe,this.TelephonyApi=Ae,this.TelephonyProvidersEdgeApi=be,this.TextbotsApi=je,this.TokensApi=Pe,this.UploadsApi=ye,this.UsageApi=Oe,this.UserRecordingsApi=Me,this.UsersApi=Te,this.UtilitiesApi=qe,this.VoicemailApi=ke,this.WebChatApi=Se,this.WebDeploymentsApi=Ee,this.WebMessagingApi=Ge,this.WidgetsApi=Ue,this.WorkforceManagementApi=De,this.PureCloudRegionHosts=o}}}); \ No newline at end of file diff --git a/build/dist/web-cjs/bundle.js b/build/dist/web-cjs/bundle.js index 77ae827ee..b67fd34a0 100644 --- a/build/dist/web-cjs/bundle.js +++ b/build/dist/web-cjs/bundle.js @@ -868,18 +868,30 @@ axios.Cancel=axios.CanceledError;// Expose all/spread axios.all=function all(promises){return Promise.all(promises);};axios.spread=spread;// Expose isAxiosError axios.isAxiosError=isAxiosError;// Expose mergeConfig axios.mergeConfig=mergeConfig;axios.AxiosHeaders=AxiosHeaders$1;axios.formToJSON=function(thing){return formDataToJSON(utils$1.isHTMLForm(thing)?new FormData(thing):thing);};axios.getAdapter=adapters.getAdapter;axios.HttpStatusCode=HttpStatusCode$1;axios["default"]=axios;// this module should only have a default export -var axios$1=axios;var logLevelEnum={level:{LNone:'none',LError:'error',LDebug:'debug',LTrace:'trace'}};var logFormatEnum={formats:{JSON:'json',TEXT:'text'}};var Logger=/*#__PURE__*/function(){function Logger(){_classCallCheck(this,Logger);this.log_level=logLevelEnum.level.LNone;this.log_format=logFormatEnum.formats.TEXT;this.log_to_console=true;this.log_file_path;this.log_response_body=false;this.log_request_body=false;this.setLogger();}return _createClass(Logger,[{key:"logLevelEnum",get:function get(){return logLevelEnum;}},{key:"logFormatEnum",get:function get(){return logFormatEnum;}},{key:"setLogger",value:function setLogger(){}},{key:"log",value:function log(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody){var content=this.formatLog(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody);if(typeof window!=='undefined'){var shouldLog=this.calculateLogLevel(level);if(shouldLog>0&&this.log_to_console===true){if(this.log_format===this.logFormatEnum.formats.JSON){console.log(content);}else{console.log("".concat(level.toUpperCase(),": ").concat(content));}}}else{if(this.logger.transports.length>0)this.logger.log(level,content);}}},{key:"calculateLogLevel",value:function calculateLogLevel(level){switch(this.log_level){case this.logLevelEnum.level.LError:if(level!==this.logLevelEnum.level.LError){return-1;}return 1;case this.logLevelEnum.level.LDebug:if(level===this.logLevelEnum.level.LTrace){return-1;}return 1;case this.logLevelEnum.level.LTrace:return 1;default:return-1;}}},{key:"formatLog",value:function formatLog(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody){var result;var localRequestHeaders=requestHeaders?JSON.parse(JSON.stringify(requestHeaders)):null;var localResponseHeaders=responseHeaders?JSON.parse(JSON.stringify(responseHeaders)):null;var localRequestBody=requestBody?JSON.parse(JSON.stringify(requestBody)):null;var localResponseBody=responseBody?JSON.parse(JSON.stringify(responseBody)):null;if(requestHeaders)localRequestHeaders['Authorization']='[REDACTED]';if(!this.log_request_body)localRequestBody=undefined;if(!this.log_response_body)localResponseBody=undefined;if(this.log_format&&this.log_format===logFormatEnum.formats.JSON){result={level:level,date:new Date().toISOString(),method:method,url:decodeURIComponent(url),correlationId:localResponseHeaders?localResponseHeaders['inin-correlation-id']?localResponseHeaders['inin-correlation-id']:'':'',statusCode:statusCode};if(localRequestHeaders)result.requestHeaders=localRequestHeaders;if(localResponseHeaders)result.responseHeaders=localResponseHeaders;if(localRequestBody)result.requestBody=localRequestBody;if(localResponseBody)result.responseBody=localResponseBody;}else{result="".concat(new Date().toISOString(),"\n=== REQUEST === \n").concat(this.formatValue('URL',decodeURIComponent(url))).concat(this.formatValue('Method',method)).concat(this.formatValue('Headers',this.formatHeaderString(localRequestHeaders))).concat(this.formatValue('Body',localRequestBody?JSON.stringify(localRequestBody,null,2):''),"\n=== RESPONSE ===\n").concat(this.formatValue('Status',statusCode)).concat(this.formatValue('Headers',this.formatHeaderString(localResponseHeaders))).concat(this.formatValue('CorrelationId',localResponseHeaders?localResponseHeaders['inin-correlation-id']?localResponseHeaders['inin-correlation-id']:'':'')).concat(this.formatValue('Body',localResponseBody?JSON.stringify(localResponseBody,null,2):''));}return result;}},{key:"formatHeaderString",value:function formatHeaderString(headers){var headerString='';if(!headers)return headerString;for(var _i=0,_Object$entries=Object.entries(headers);_i<_Object$entries.length;_i++){var _Object$entries$_i=_slicedToArray(_Object$entries[_i],2),key=_Object$entries$_i[0],value=_Object$entries$_i[1];headerString+="\n\t".concat(key,": ").concat(value);}return headerString;}},{key:"formatValue",value:function formatValue(key,value){if(!value||value===''||value==='{}')return'';return"".concat(key,": ").concat(value,"\n");}},{key:"getLogLevel",value:function getLogLevel(level){switch(level){case'error':return logLevelEnum.level.LError;case'debug':return logLevelEnum.level.LDebug;case'trace':return logLevelEnum.level.LTrace;default:return logLevelEnum.level.LNone;}}},{key:"getLogFormat",value:function getLogFormat(format){switch(format){case'json':return logFormatEnum.formats.JSON;default:return logFormatEnum.formats.TEXT;}}}]);}();var Configuration=/*#__PURE__*/function(){function Configuration(){_classCallCheck(this,Configuration);if(!Configuration.instance){Configuration.instance=this;}if(typeof window!=='undefined'){this.configPath='';}else{var os=require('os');var path=require('path');this.configPath=path.join(os.homedir(),'.genesyscloudjavascript','config');}this.refresh_access_token=true;this.refresh_token_wait_max=10;this.live_reload_config=true;this.host;this.environment;this.basePath;this.authUrl;this.config;this.logger=new Logger();this.setEnvironment();this.liveLoadConfig();}return _createClass(Configuration,[{key:"instance",get:/** +var axios$1=axios;var logLevelEnum={level:{LNone:'none',LError:'error',LDebug:'debug',LTrace:'trace'}};var logFormatEnum={formats:{JSON:'json',TEXT:'text'}};var Logger=/*#__PURE__*/function(){function Logger(){_classCallCheck(this,Logger);this.log_level=logLevelEnum.level.LNone;this.log_format=logFormatEnum.formats.TEXT;this.log_to_console=true;this.log_file_path;this.log_response_body=false;this.log_request_body=false;this.setLogger();}return _createClass(Logger,[{key:"logLevelEnum",get:function get(){return logLevelEnum;}},{key:"logFormatEnum",get:function get(){return logFormatEnum;}},{key:"setLogger",value:function setLogger(){}},{key:"log",value:function log(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody){var content=this.formatLog(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody);if(typeof window!=='undefined'){var shouldLog=this.calculateLogLevel(level);if(shouldLog>0&&this.log_to_console===true){if(this.log_format===this.logFormatEnum.formats.JSON){console.log(content);}else{console.log("".concat(level.toUpperCase(),": ").concat(content));}}}else{if(this.logger.transports.length>0)this.logger.log(level,content);}}},{key:"calculateLogLevel",value:function calculateLogLevel(level){switch(this.log_level){case this.logLevelEnum.level.LError:if(level!==this.logLevelEnum.level.LError){return-1;}return 1;case this.logLevelEnum.level.LDebug:if(level===this.logLevelEnum.level.LTrace){return-1;}return 1;case this.logLevelEnum.level.LTrace:return 1;default:return-1;}}},{key:"formatLog",value:function formatLog(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody){var result;var localRequestHeaders=requestHeaders?JSON.parse(JSON.stringify(requestHeaders)):null;var localResponseHeaders=responseHeaders?JSON.parse(JSON.stringify(responseHeaders)):null;var localRequestBody=requestBody?JSON.parse(JSON.stringify(requestBody)):null;var localResponseBody=responseBody?JSON.parse(JSON.stringify(responseBody)):null;if(requestHeaders)localRequestHeaders['Authorization']='[REDACTED]';if(!this.log_request_body)localRequestBody=undefined;if(!this.log_response_body)localResponseBody=undefined;if(this.log_format&&this.log_format===logFormatEnum.formats.JSON){result={level:level,date:new Date().toISOString(),method:method,url:decodeURIComponent(url),correlationId:localResponseHeaders?localResponseHeaders['inin-correlation-id']?localResponseHeaders['inin-correlation-id']:'':'',statusCode:statusCode};if(localRequestHeaders)result.requestHeaders=localRequestHeaders;if(localResponseHeaders)result.responseHeaders=localResponseHeaders;if(localRequestBody)result.requestBody=localRequestBody;if(localResponseBody)result.responseBody=localResponseBody;}else{result="".concat(new Date().toISOString(),"\n=== REQUEST === \n").concat(this.formatValue('URL',decodeURIComponent(url))).concat(this.formatValue('Method',method)).concat(this.formatValue('Headers',this.formatHeaderString(localRequestHeaders))).concat(this.formatValue('Body',localRequestBody?JSON.stringify(localRequestBody,null,2):''),"\n=== RESPONSE ===\n").concat(this.formatValue('Status',statusCode)).concat(this.formatValue('Headers',this.formatHeaderString(localResponseHeaders))).concat(this.formatValue('CorrelationId',localResponseHeaders?localResponseHeaders['inin-correlation-id']?localResponseHeaders['inin-correlation-id']:'':'')).concat(this.formatValue('Body',localResponseBody?JSON.stringify(localResponseBody,null,2):''));}return result;}},{key:"formatHeaderString",value:function formatHeaderString(headers){var headerString='';if(!headers)return headerString;for(var _i=0,_Object$entries=Object.entries(headers);_i<_Object$entries.length;_i++){var _Object$entries$_i=_slicedToArray(_Object$entries[_i],2),key=_Object$entries$_i[0],value=_Object$entries$_i[1];headerString+="\n\t".concat(key,": ").concat(value);}return headerString;}},{key:"formatValue",value:function formatValue(key,value){if(!value||value===''||value==='{}')return'';return"".concat(key,": ").concat(value,"\n");}},{key:"getLogLevel",value:function getLogLevel(level){switch(level){case'error':return logLevelEnum.level.LError;case'debug':return logLevelEnum.level.LDebug;case'trace':return logLevelEnum.level.LTrace;default:return logLevelEnum.level.LNone;}}},{key:"getLogFormat",value:function getLogFormat(format){switch(format){case'json':return logFormatEnum.formats.JSON;default:return logFormatEnum.formats.TEXT;}}}]);}();var Configuration=/*#__PURE__*/function(){function Configuration(){_classCallCheck(this,Configuration);if(!Configuration.instance){Configuration.instance=this;}if(typeof window!=='undefined'){this.configPath='';}else{var os=require('os');var path=require('path');this.configPath=path.join(os.homedir(),'.genesyscloudjavascript','config');}this.refresh_access_token=true;this.refresh_token_wait_max=10;this.live_reload_config=true;this.host;this.environment;this.basePath;this.authUrl;this.config;this.gateway=undefined;this.logger=new Logger();this.setEnvironment();this.liveLoadConfig();}return _createClass(Configuration,[{key:"instance",get:/** * Singleton getter */function get(){return Configuration.instance;}/** * Singleton setter */,set:function set(value){Configuration.instance=value;}},{key:"liveLoadConfig",value:function liveLoadConfig(){// If in browser, don't read config file, use default values -this.configPath='';}},{key:"setConfigPath",value:function setConfigPath(path){if(path&&path!==this.configPath){this.configPath=path;this.liveLoadConfig();}}},{key:"updateConfigFromFile",value:function updateConfigFromFile(){}},{key:"updateConfigValues",value:function updateConfigValues(){this.logger.log_level=this.logger.getLogLevel(this.getConfigString('logging','log_level'));this.logger.log_format=this.logger.getLogFormat(this.getConfigString('logging','log_format'));this.logger.log_to_console=this.getConfigBoolean('logging','log_to_console')!==undefined?this.getConfigBoolean('logging','log_to_console'):this.logger.log_to_console;this.logger.log_file_path=this.getConfigString('logging','log_file_path')!==undefined?this.getConfigString('logging','log_file_path'):this.logger.log_file_path;this.logger.log_response_body=this.getConfigBoolean('logging','log_response_body')!==undefined?this.getConfigBoolean('logging','log_response_body'):this.logger.log_response_body;this.logger.log_request_body=this.getConfigBoolean('logging','log_request_body')!==undefined?this.getConfigBoolean('logging','log_request_body'):this.logger.log_request_body;this.refresh_access_token=this.getConfigBoolean('reauthentication','refresh_access_token')!==undefined?this.getConfigBoolean('reauthentication','refresh_access_token'):this.refresh_access_token;this.refresh_token_wait_max=this.getConfigInt('reauthentication','refresh_token_wait_max')!==undefined?this.getConfigInt('reauthentication','refresh_token_wait_max'):this.refresh_token_wait_max;this.live_reload_config=this.getConfigBoolean('general','live_reload_config')!==undefined?this.getConfigBoolean('general','live_reload_config'):this.live_reload_config;this.host=this.getConfigString('general','host')!==undefined?this.getConfigString('general','host'):this.host;this.setEnvironment();// Update logging configs -this.logger.setLogger();}},{key:"setEnvironment",value:function setEnvironment(env){// Default value +this.configPath='';}},{key:"setConfigPath",value:function setConfigPath(path){if(path&&path!==this.configPath){this.configPath=path;this.liveLoadConfig();}}},{key:"updateConfigFromFile",value:function updateConfigFromFile(){}},{key:"updateConfigValues",value:function updateConfigValues(){this.logger.log_level=this.logger.getLogLevel(this.getConfigString('logging','log_level'));this.logger.log_format=this.logger.getLogFormat(this.getConfigString('logging','log_format'));this.logger.log_to_console=this.getConfigBoolean('logging','log_to_console')!==undefined?this.getConfigBoolean('logging','log_to_console'):this.logger.log_to_console;this.logger.log_file_path=this.getConfigString('logging','log_file_path')!==undefined?this.getConfigString('logging','log_file_path'):this.logger.log_file_path;this.logger.log_response_body=this.getConfigBoolean('logging','log_response_body')!==undefined?this.getConfigBoolean('logging','log_response_body'):this.logger.log_response_body;this.logger.log_request_body=this.getConfigBoolean('logging','log_request_body')!==undefined?this.getConfigBoolean('logging','log_request_body'):this.logger.log_request_body;this.refresh_access_token=this.getConfigBoolean('reauthentication','refresh_access_token')!==undefined?this.getConfigBoolean('reauthentication','refresh_access_token'):this.refresh_access_token;this.refresh_token_wait_max=this.getConfigInt('reauthentication','refresh_token_wait_max')!==undefined?this.getConfigInt('reauthentication','refresh_token_wait_max'):this.refresh_token_wait_max;this.live_reload_config=this.getConfigBoolean('general','live_reload_config')!==undefined?this.getConfigBoolean('general','live_reload_config'):this.live_reload_config;this.host=this.getConfigString('general','host')!==undefined?this.getConfigString('general','host'):this.host;if(this.getConfigString('gateway','host')!==undefined){var gateway={host:this.getConfigString('gateway','host')};if(this.getConfigString('gateway','protocol')!==undefined)gateway.protocol=this.getConfigString('gateway','protocol');if(this.getConfigInt('gateway','port')!==undefined)gateway.port=this.getConfigInt('gateway','port');if(this.getConfigString('gateway','path_params_login')!==undefined)gateway.path_params_login=this.getConfigString('gateway','path_params_login');if(this.getConfigString('gateway','path_params_api')!==undefined)gateway.path_params_api=this.getConfigString('gateway','path_params_api');if(this.getConfigString('gateway','username')!==undefined)gateway.username=this.getConfigString('gateway','username');if(this.getConfigString('gateway','password')!==undefined)gateway.password=this.getConfigString('gateway','password');this.setGateway(gateway);}else{this.setGateway();}this.setEnvironment();// Update logging configs +this.logger.setLogger();}/** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {number} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */},{key:"setGateway",value:function setGateway(gateway){if(gateway){this.gateway={host:''};if(gateway.protocol)this.gateway.protocol=gateway.protocol;else this.gateway.protocol='https';if(gateway.host)this.gateway.host=gateway.host;else this.gateway.host='';if(gateway.port&&gateway.port>-1)this.gateway.port=gateway.port;else this.gateway.port=-1;if(gateway.path_params_login){this.gateway.path_params_login=gateway.path_params_login;// Strip trailing slash +this.gateway.path_params_login=this.gateway.path_params_login.replace(/\/+$/,'');}else this.gateway.path_params_login='';if(gateway.path_params_api){this.gateway.path_params_api=gateway.path_params_api;// Strip trailing slash +this.gateway.path_params_api=this.gateway.path_params_api.replace(/\/+$/,'');}else this.gateway.path_params_api='';if(gateway.username)this.gateway.username=gateway.username;if(gateway.password)this.gateway.password=gateway.password;}else{this.gateway=undefined;}}},{key:"setEnvironment",value:function setEnvironment(env){// Default value if(env)this.environment=env;else this.environment=this.host?this.host:'mypurecloud.com';// Strip trailing slash this.environment=this.environment.replace(/\/+$/,'');// Strip protocol and subdomain -if(this.environment.startsWith('https://'))this.environment=this.environment.substring(8);if(this.environment.startsWith('http://'))this.environment=this.environment.substring(7);if(this.environment.startsWith('api.'))this.environment=this.environment.substring(4);this.basePath="https://api.".concat(this.environment);this.authUrl="https://login.".concat(this.environment);}},{key:"getConfigString",value:function getConfigString(section,key){if(this.config._sections[section])return this.config._sections[section][key];}},{key:"getConfigBoolean",value:function getConfigBoolean(section,key){if(this.config._sections[section]&&this.config._sections[section][key]!==undefined){if(typeof this.config._sections[section][key]==='string'){return this.config._sections[section][key]==='true';}else return this.config._sections[section][key];}}},{key:"getConfigInt",value:function getConfigInt(section,key){if(this.config._sections[section]&&this.config._sections[section][key]){if(typeof this.config._sections[section][key]==='string'){return parseInt(this.config._sections[section][key]);}else return this.config._sections[section][key];}}}]);}();/** +if(this.environment.startsWith('https://'))this.environment=this.environment.substring(8);if(this.environment.startsWith('http://'))this.environment=this.environment.substring(7);if(this.environment.startsWith('api.'))this.environment=this.environment.substring(4);this.basePath="https://api.".concat(this.environment);this.authUrl="https://login.".concat(this.environment);}},{key:"getConfUrl",value:function getConfUrl(pathType,regionUrl){if(!this.gateway)return regionUrl;if(!this.gateway.host)return regionUrl;var url=this.gateway.protocol+'://'+this.gateway.host;if(this.gateway.port>-1)url=url+':'+this.gateway.port.toString();if(pathType==='login'){if(this.gateway.path_params_login){if(this.gateway.path_params_login.startsWith('/'))url=url+this.gateway.path_params_login;else url=url+'/'+this.gateway.path_params_login;}}else{if(this.gateway.path_params_api){if(this.gateway.path_params_api.startsWith('/'))url=url+this.gateway.path_params_api;else url=url+'/'+this.gateway.path_params_api;}}return url;}},{key:"getConfigString",value:function getConfigString(section,key){if(this.config._sections[section])return this.config._sections[section][key];}},{key:"getConfigBoolean",value:function getConfigBoolean(section,key){if(this.config._sections[section]&&this.config._sections[section][key]!==undefined){if(typeof this.config._sections[section][key]==='string'){return this.config._sections[section][key]==='true';}else return this.config._sections[section][key];}}},{key:"getConfigInt",value:function getConfigInt(section,key){if(this.config._sections[section]&&this.config._sections[section][key]){if(typeof this.config._sections[section][key]==='string'){return parseInt(this.config._sections[section][key]);}else return this.config._sections[section][key];}}}]);}();/** * @module purecloud-platform-client-v2/ApiClient - * @version 206.0.0 + * @version 207.0.0 */var ApiClient=/*#__PURE__*/function(){/** * Manages low level client-server communications, parameter marshalling, etc. There should not be any need for an * application to use this class directly - the *Api and model classes provide the public API for the service. The @@ -948,6 +960,16 @@ var tempState=this.authData.state;this.authData=localStorage.getItem("".concat(t * @description Sets the environment used by the session * @param {string} environment - (Optional, default "mypurecloud.com") Environment the session use, e.g. mypurecloud.ie, mypurecloud.com.au, etc. */},{key:"setEnvironment",value:function setEnvironment(environment){this.config.setEnvironment(environment);}/** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {string} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater than 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */},{key:"setGateway",value:function setGateway(gateway){this.config.setGateway(gateway);}/** * @description Initiates the implicit grant login flow. Will attempt to load the token from local storage, if enabled. * @param {string} clientId - The client ID of an OAuth Implicit Grant client * @param {string} redirectUri - The redirect URI of the OAuth Implicit Grant client @@ -963,35 +985,35 @@ _this2._testTokenAccess().then(function(){if(!_this2.authData.state&&opts.state) * @description Initiates the client credentials login flow. Only available in node apps. * @param {string} clientId - The client ID of an OAuth Implicit Grant client * @param {string} clientSecret - The client secret of an OAuth Implicit Grant client - */},{key:"loginClientCredentialsGrant",value:function loginClientCredentialsGrant(clientId,clientSecret){var _this3=this;this.clientId=clientId;var authHeader=Buffer.from("".concat(clientId,":").concat(clientSecret)).toString('base64');return new Promise(function(resolve,reject){// Block browsers from using client credentials -if(typeof window!=='undefined'){reject(new Error('The client credentials grant is not supported in a browser.'));return;}var headers={'Authorization':"Basic ".concat(authHeader)};axios$1({method:"POST",url:"https://login.".concat(_this3.config.environment,"/oauth/token"),headers:headers,data:'grant_type=client_credentials',httpsAgent:_this3.proxyAgent}).then(function(response){// Logging -_this3.config.logger.log('trace',response.status,'POST',"https://login.".concat(_this3.config.environment,"/oauth/token"),headers,response.headers,{grant_type:'client_credentials'},undefined);_this3.config.logger.log('debug',response.status,'POST',"https://login.".concat(_this3.config.environment,"/oauth/token"),headers,undefined,{grant_type:'client_credentials'},undefined);// Save access token + */},{key:"loginClientCredentialsGrant",value:function loginClientCredentialsGrant(clientId,clientSecret){var _this3=this;this.clientId=clientId;var authHeader=Buffer.from("".concat(clientId,":").concat(clientSecret)).toString('base64');var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));return new Promise(function(resolve,reject){// Block browsers from using client credentials +if(typeof window!=='undefined'){reject(new Error('The client credentials grant is not supported in a browser.'));return;}var headers={'Authorization':"Basic ".concat(authHeader)};axios$1({method:"POST",url:"".concat(loginBasePath,"/oauth/token"),headers:headers,data:'grant_type=client_credentials',httpsAgent:_this3.proxyAgent}).then(function(response){// Logging +_this3.config.logger.log('trace',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),headers,response.headers,{grant_type:'client_credentials'},undefined);_this3.config.logger.log('debug',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),headers,undefined,{grant_type:'client_credentials'},undefined);// Save access token _this3.setAccessToken(response.data['access_token']);// Set expiry time _this3.authData.tokenExpiryTime=new Date().getTime()+response.data['expires_in']*1000;_this3.authData.tokenExpiryTimeString=new Date(_this3.authData.tokenExpiryTime).toUTCString();// Return auth data resolve(_this3.authData);})["catch"](function(error){// Log error -if(error.response){_this3.config.logger.log('error',error.response.status,'POST',"https://login.".concat(_this3.config.environment,"/oauth/token"),headers,error.response.headers,{grant_type:'client_credentials'},error.response.data);}reject(error);});});}/** +if(error.response){_this3.config.logger.log('error',error.response.status,'POST',"".concat(loginBasePath,"/oauth/token"),headers,error.response.headers,{grant_type:'client_credentials'},error.response.data);}reject(error);});});}/** * @description Initiates the Saml2Bearerflow. Only available in node apps. * @param {string} clientId - The client ID of an OAuth Implicit Grant client * @param {string} clientSecret - The client secret of an OAuth Implicit Grant client * @param {string} orgName - The orgName of an OAuth Implicit Grant client * @param {string} assertion - The saml2bearer assertion - */},{key:"loginSaml2BearerGrant",value:function loginSaml2BearerGrant(clientId,clientSecret,orgName,assertion){var _this4=this;this.clientId=clientId;return new Promise(function(resolve,reject){if(typeof window!=='undefined'){reject(new Error('The saml2bearer grant is not supported in a browser.'));return;}var encodedData=Buffer.from(clientId+':'+clientSecret).toString('base64');var request=_this4._formAuthRequest(encodedData,{grant_type:'urn:ietf:params:oauth:grant-type:saml2-bearer',orgName:orgName,assertion:assertion});request.proxy=_this4.proxy;var bodyParam={grant_type:'urn:ietf:params:oauth:grant-type:saml2-bearer',orgName:orgName,assertion:assertion};// Handle response + */},{key:"loginSaml2BearerGrant",value:function loginSaml2BearerGrant(clientId,clientSecret,orgName,assertion){var _this4=this;this.clientId=clientId;var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));return new Promise(function(resolve,reject){if(typeof window!=='undefined'){reject(new Error('The saml2bearer grant is not supported in a browser.'));return;}var encodedData=Buffer.from(clientId+':'+clientSecret).toString('base64');var request=_this4._formAuthRequest(encodedData,{grant_type:'urn:ietf:params:oauth:grant-type:saml2-bearer',orgName:orgName,assertion:assertion});request.proxy=_this4.proxy;var bodyParam={grant_type:'urn:ietf:params:oauth:grant-type:saml2-bearer',orgName:orgName,assertion:assertion};// Handle response request.then(function(response){// Logging -_this4.config.logger.log('trace',response.status,'POST',"https://login.".concat(_this4.config.environment,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this4.config.logger.log('debug',response.status,'POST',"https://login.".concat(_this4.config.environment,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response +_this4.config.logger.log('trace',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this4.config.logger.log('debug',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response var access_token=response.data.access_token;_this4.setAccessToken(access_token);_this4.authData.tokenExpiryTime=new Date().getTime()+response.data['expires_in']*1000;_this4.authData.tokenExpiryTimeString=new Date(_this4.authData.tokenExpiryTime).toUTCString();// Return auth data resolve(_this4.authData);})["catch"](function(error){// Log error -if(error.response){_this4.config.logger.log('error',error.response.status,'POST',"https://login.".concat(_this4.config.environment,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});});}/** +if(error.response){_this4.config.logger.log('error',error.response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});});}/** * @description Completes the PKCE Code Authorization. * @param {string} clientId - The client ID of an OAuth Code Authorization Grant client * @param {string} codeVerifier - code verifier used to generate the code challenge * @param {string} authCode - Authorization code * @param {string} redirectUri - Authorized redirect URI for your Code Authorization client - */},{key:"authorizePKCEGrant",value:function authorizePKCEGrant(clientId,codeVerifier,authCode,redirectUri){var _this5=this;this.clientId=clientId;return new Promise(function(resolve,reject){var request=axios$1({method:"POST",url:"https://login.".concat(_this5.config.environment,"/oauth/token"),headers:{'Content-Type':'application/x-www-form-urlencoded'},data:qs__default["default"].stringify({grant_type:'authorization_code',code:authCode,code_verifier:codeVerifier,client_id:clientId,redirect_uri:redirectUri})});request.proxy=_this5.proxy;var bodyParam={grant_type:'authorization_code',code:authCode,code_verifier:codeVerifier,client_id:clientId,redirect_uri:redirectUri};// Handle response + */},{key:"authorizePKCEGrant",value:function authorizePKCEGrant(clientId,codeVerifier,authCode,redirectUri){var _this5=this;this.clientId=clientId;var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));return new Promise(function(resolve,reject){var request=axios$1({method:"POST",url:"".concat(loginBasePath,"/oauth/token"),headers:{'Content-Type':'application/x-www-form-urlencoded'},data:qs__default["default"].stringify({grant_type:'authorization_code',code:authCode,code_verifier:codeVerifier,client_id:clientId,redirect_uri:redirectUri})});request.proxy=_this5.proxy;var bodyParam={grant_type:'authorization_code',code:authCode,code_verifier:codeVerifier,client_id:clientId,redirect_uri:redirectUri};// Handle response request.then(function(response){// Logging -_this5.config.logger.log('trace',response.status,'POST',"https://login.".concat(_this5.config.environment,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this5.config.logger.log('debug',response.status,'POST',"https://login.".concat(_this5.config.environment,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response +_this5.config.logger.log('trace',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this5.config.logger.log('debug',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response var access_token=response.data.access_token;_this5.setAccessToken(access_token);_this5.authData.tokenExpiryTime=new Date().getTime()+response.data['expires_in']*1000;_this5.authData.tokenExpiryTimeString=new Date(_this5.authData.tokenExpiryTime).toUTCString();// Return auth data resolve(_this5.authData);})["catch"](function(error){// Log error -if(error.response){_this5.config.logger.log('error',error.response.status,'POST',"https://login.".concat(_this5.config.environment,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});});}/** +if(error.response){_this5.config.logger.log('error',error.response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});});}/** * @description Generate a random string used as PKCE Code Verifier - length = 43 to 128. * @param {number} nChar - code length */},{key:"generatePKCECodeVerifier",value:function generatePKCECodeVerifier(nChar){if(nChar<43||nChar>128){throw new Error("PKCE Code Verifier (length) must be between 43 and 128 characters");}// Check for window @@ -1057,15 +1079,15 @@ _this8._handleCodeAuthorizationResponse(request,bodyParam,resolve,reject);});}/* * @param {object} bodyParam - Input body data for authorization request * @param {function} resolve - Promise resolve callback * @param {function} reject - Promise reject callback - */},{key:"_handleCodeAuthorizationResponse",value:function _handleCodeAuthorizationResponse(request,bodyParam,resolve,reject){var _this9=this;request.then(function(response){// Logging -_this9.config.logger.log('trace',response.status,'POST',"https://login.".concat(_this9.config.environment,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this9.config.logger.log('debug',response.status,'POST',"https://login.".concat(_this9.config.environment,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response + */},{key:"_handleCodeAuthorizationResponse",value:function _handleCodeAuthorizationResponse(request,bodyParam,resolve,reject){var _this9=this;var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));request.then(function(response){// Logging +_this9.config.logger.log('trace',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this9.config.logger.log('debug',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response var access_token=response.data.access_token;var refresh_token=response.data.refresh_token;_this9.setAccessToken(access_token);_this9.authData.refreshToken=refresh_token;_this9.authData.tokenExpiryTime=new Date().getTime()+response.data['expires_in']*1000;_this9.authData.tokenExpiryTimeString=new Date(_this9.authData.tokenExpiryTime).toUTCString();// Return auth data resolve(_this9.authData);})["catch"](function(error){// Log error -if(error.response){_this9.config.logger.log('error',error.response.status,'POST',"https://login.".concat(_this9.config.environment,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});}/** +if(error.response){_this9.config.logger.log('error',error.response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});}/** * @description Utility function to create the request for auth requests * @param {string} encodedData - Base64 encoded client and clientSecret pair * @param {object} data - data to url form encode - */},{key:"_formAuthRequest",value:function _formAuthRequest(encodedData,data){var request=axios$1({method:"POST",url:"https://login.".concat(this.config.environment,"/oauth/token"),headers:{'Authorization':'Basic '+encodedData,'Content-Type':'application/x-www-form-urlencoded'},data:qs__default["default"].stringify(data)});return request;}/** + */},{key:"_formAuthRequest",value:function _formAuthRequest(encodedData,data){var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));var request=axios$1({method:"POST",url:"".concat(loginBasePath,"/oauth/token"),headers:{'Authorization':'Basic '+encodedData,'Content-Type':'application/x-www-form-urlencoded'},data:qs__default["default"].stringify(data)});return request;}/** * @description Handles an expired access token. Only available in node apps. * @param {string} statusCode - The status code of a request */},{key:"_handleExpiredAccessToken",value:function _handleExpiredAccessToken(){var _this10=this;return new Promise(function(resolve,reject){if(typeof window!=='undefined'){reject(new Error('This method is not supported in a browser.'));return;}if(!_this10.refreshInProgress){_this10.refreshInProgress=true;_this10.refreshCodeAuthorizationGrant(_this10.clientId,_this10.clientSecret,_this10.authData.refreshToken).then(function(){_this10.refreshInProgress=false;resolve();})["catch"](function(err){// Handle failure response @@ -1104,7 +1126,7 @@ this.setAccessToken(this.authentications['PureCloud OAuth'].accessToken);}/** * @description Constructs a URL to the auth server * @param {string} path - The path for the URL * @param {object} query - An object of key/value pairs to use for querystring keys/values - */},{key:"_buildAuthUrl",value:function _buildAuthUrl(path,query){if(!query)query={};return Object.keys(query).reduce(function(url,key){return!query[key]?url:"".concat(url,"&").concat(key,"=").concat(query[key]);},"".concat(this.config.authUrl,"/").concat(path,"?"));}/** + */},{key:"_buildAuthUrl",value:function _buildAuthUrl(path,query){if(!query)query={};var loginBasePath=this.config.getConfUrl('login',this.config.authUrl);return Object.keys(query).reduce(function(url,key){return!query[key]?url:"".concat(url,"&").concat(key,"=").concat(query[key]);},"".concat(loginBasePath,"/").concat(path,"?"));}/** * Returns a string representation for an actual parameter. * @param param The actual parameter. * @returns {String} The string representation of param. @@ -1123,7 +1145,7 @@ this.setAccessToken(this.authentications['PureCloud OAuth'].accessToken);}/** * @param {String} path The path to append to the base URL. * @param {Object} pathParams The parameter values to append. * @returns {String} The encoded path with parameter values substituted. - */},{key:"buildUrl",value:function buildUrl(path,pathParams){var _this12=this;if(!path.match(/^\//)){path="/".concat(path);}var url=this.config.basePath+path;url=url.replace(/\{([\w-]+)\}/g,function(fullMatch,key){var value;if(pathParams.hasOwnProperty(key)){value=_this12.paramToString(pathParams[key]);}else{value=fullMatch;}return encodeURIComponent(value);});return url;}/** + */},{key:"buildUrl",value:function buildUrl(path,pathParams){var _this12=this;if(!path.match(/^\//)){path="/".concat(path);}var url=this.config.getConfUrl('api',this.config.basePath)+path;url=url.replace(/\{([\w-]+)\}/g,function(fullMatch,key){var value;if(pathParams.hasOwnProperty(key)){value=_this12.paramToString(pathParams[key]);}else{value=fullMatch;}return encodeURIComponent(value);});return url;}/** * Checks whether the given content type represents JSON.
* JSON content type examples:
*
    @@ -1191,7 +1213,7 @@ resolve(data);})["catch"](function(error){var data=error;if(error.response&&erro that.config.logger.log('error',error.response.status,httpMethod,url,request.headers,error.response.headers,bodyParam,error.response.data);data=that.returnExtended===true?{status:error.response.status,statusText:error.response.statusText,headers:error.response.headers,body:error.response.data,text:error.response.text,error:error}:error.response.data?error.response.data:error.response.text;}reject(data);});}});}}]);}();var AgentAssistantsApi=/*#__PURE__*/function(){/** * AgentAssistants service. * @module purecloud-platform-client-v2/api/AgentAssistantsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AgentAssistantsApi. * @alias module:purecloud-platform-client-v2/api/AgentAssistantsApi @@ -1292,7 +1314,7 @@ if(queueId===undefined||queueId===null){throw'Missing the required parameter "qu if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAssistantQueue';}return this.apiClient.callApi('/api/v2/assistants/{assistantId}/queues/{queueId}','PUT',{'assistantId':assistantId,'queueId':queueId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AgentCopilotApi=/*#__PURE__*/function(){/** * AgentCopilot service. * @module purecloud-platform-client-v2/api/AgentCopilotApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AgentCopilotApi. * @alias module:purecloud-platform-client-v2/api/AgentCopilotApi @@ -1314,7 +1336,7 @@ if(assistantId===undefined||assistantId===null){throw'Missing the required param if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAssistantCopilot';}return this.apiClient.callApi('/api/v2/assistants/{assistantId}/copilot','PUT',{'assistantId':assistantId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AgentUIApi=/*#__PURE__*/function(){/** * AgentUI service. * @module purecloud-platform-client-v2/api/AgentUIApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AgentUIApi. * @alias module:purecloud-platform-client-v2/api/AgentUIApi @@ -1348,7 +1370,7 @@ if(agentId===undefined||agentId===null){throw'Missing the required parameter "ag if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';}return this.apiClient.callApi('/api/v2/users/agentui/agents/autoanswer/{agentId}/settings','PUT',{'agentId':agentId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AlertingApi=/*#__PURE__*/function(){/** * Alerting service. * @module purecloud-platform-client-v2/api/AlertingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AlertingApi. * @alias module:purecloud-platform-client-v2/api/AlertingApi @@ -1505,7 +1527,7 @@ if(ruleId===undefined||ruleId===null){throw'Missing the required parameter "rule if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAlertingRule';}return this.apiClient.callApi('/api/v2/alerting/rules/{ruleId}','PUT',{'ruleId':ruleId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AnalyticsApi=/*#__PURE__*/function(){/** * Analytics service. * @module purecloud-platform-client-v2/api/AnalyticsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AnalyticsApi. * @alias module:purecloud-platform-client-v2/api/AnalyticsApi @@ -1729,7 +1751,8 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user * @param {Number} opts.pageSize (default to 25) * @param {Array.} opts.id A list of user IDs to fetch by bulk * @param {Object} opts.state Only list users of this state - */},{key:"getAnalyticsReportingDashboardsUsers",value:function getAnalyticsReportingDashboardsUsers(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/analytics/reporting/dashboards/users','GET',{},{'sortBy':opts['sortBy'],'pageNumber':opts['pageNumber'],'pageSize':opts['pageSize'],'id':this.apiClient.buildCollectionParam(opts['id'],'multi'),'state':opts['state']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * @param {Boolean} opts.deletedOnly Only list deleted dashboards that are still recoverable + */},{key:"getAnalyticsReportingDashboardsUsers",value:function getAnalyticsReportingDashboardsUsers(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/analytics/reporting/dashboards/users','GET',{},{'sortBy':opts['sortBy'],'pageNumber':opts['pageNumber'],'pageSize':opts['pageSize'],'id':this.apiClient.buildCollectionParam(opts['id'],'multi'),'state':opts['state'],'deletedOnly':opts['deletedOnly']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get all view export requests for a user * * @param {Object} opts Optional parameters @@ -1763,9 +1786,10 @@ if(dashboardAccessFilter===undefined||dashboardAccessFilter===null){throw'Missin * @param {Number} opts.pageSize (default to 50) * @param {Boolean} opts.publicOnly If true, retrieve only public dashboards * @param {Boolean} opts.favoriteOnly If true, retrieve only favorite dashboards + * @param {Boolean} opts.deletedOnly If true, retrieve only deleted dashboards that are still recoverable * @param {String} opts.name retrieve dashboards that match with given name */},{key:"getAnalyticsReportingSettingsUserDashboards",value:function getAnalyticsReportingSettingsUserDashboards(userId,opts){opts=opts||{};// verify the required parameter 'userId' is set -if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling getAnalyticsReportingSettingsUserDashboards';}return this.apiClient.callApi('/api/v2/analytics/reporting/settings/users/{userId}/dashboards','GET',{'userId':userId},{'sortBy':opts['sortBy'],'pageNumber':opts['pageNumber'],'pageSize':opts['pageSize'],'publicOnly':opts['publicOnly'],'favoriteOnly':opts['favoriteOnly'],'name':opts['name']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** +if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling getAnalyticsReportingSettingsUserDashboards';}return this.apiClient.callApi('/api/v2/analytics/reporting/settings/users/{userId}/dashboards','GET',{'userId':userId},{'sortBy':opts['sortBy'],'pageNumber':opts['pageNumber'],'pageSize':opts['pageSize'],'publicOnly':opts['publicOnly'],'favoriteOnly':opts['favoriteOnly'],'deletedOnly':opts['deletedOnly'],'name':opts['name']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get status for async query for resolution aggregates * * @param {String} jobId jobId @@ -2009,7 +2033,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {Object} body query */},{key:"postAnalyticsRatelimitsAggregatesQuery",value:function postAnalyticsRatelimitsAggregatesQuery(body){// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAnalyticsRatelimitsAggregatesQuery';}return this.apiClient.callApi('/api/v2/analytics/ratelimits/aggregates/query','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** - * Bulk delete dashboards owned by other user(s) + * Bulk soft delete dashboards owned by other user(s) * * @param {Array.} body List of userIds */},{key:"postAnalyticsReportingDashboardsUsersBulkRemove",value:function postAnalyticsReportingDashboardsUsersBulkRemove(body){// verify the required parameter 'body' is set @@ -2019,7 +2043,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {Object} body ReportingExportJobRequest */},{key:"postAnalyticsReportingExports",value:function postAnalyticsReportingExports(body){// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAnalyticsReportingExports';}return this.apiClient.callApi('/api/v2/analytics/reporting/exports','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** - * Bulk remove dashboard configurations + * Bulk soft delete dashboard configurations * * @param {Object} body */},{key:"postAnalyticsReportingSettingsDashboardsBulkRemove",value:function postAnalyticsReportingSettingsDashboardsBulkRemove(body){// verify the required parameter 'body' is set @@ -2063,7 +2087,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * Query for task management aggregates * * @param {Object} body query - * postAnalyticsTaskmanagementAggregatesQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postAnalyticsTaskmanagementAggregatesQuery",value:function postAnalyticsTaskmanagementAggregatesQuery(body){// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAnalyticsTaskmanagementAggregatesQuery';}return this.apiClient.callApi('/api/v2/analytics/taskmanagement/aggregates/query','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Query for team activity observations @@ -2126,7 +2149,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAnalyticsDataretentionSettings';}return this.apiClient.callApi('/api/v2/analytics/dataretention/settings','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ArchitectApi=/*#__PURE__*/function(){/** * Architect service. * @module purecloud-platform-client-v2/api/ArchitectApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ArchitectApi. * @alias module:purecloud-platform-client-v2/api/ArchitectApi @@ -2616,7 +2639,7 @@ if(flowId===undefined||flowId===null){throw'Missing the required parameter "flow */},{key:"getFlowVersion",value:function getFlowVersion(flowId,versionId,opts){opts=opts||{};// verify the required parameter 'flowId' is set if(flowId===undefined||flowId===null){throw'Missing the required parameter "flowId" when calling getFlowVersion';}// verify the required parameter 'versionId' is set if(versionId===undefined||versionId===null){throw'Missing the required parameter "versionId" when calling getFlowVersion';}return this.apiClient.callApi('/api/v2/flows/{flowId}/versions/{versionId}','GET',{'flowId':flowId,'versionId':versionId},{'deleted':opts['deleted']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** - * Create flow version configuration + * Get flow version configuration * * @param {String} flowId Flow ID * @param {String} versionId Version ID @@ -3218,7 +3241,7 @@ if(milestoneId===undefined||milestoneId===null){throw'Missing the required param if(flowOutcomeId===undefined||flowOutcomeId===null){throw'Missing the required parameter "flowOutcomeId" when calling putFlowsOutcome';}return this.apiClient.callApi('/api/v2/flows/outcomes/{flowOutcomeId}','PUT',{'flowOutcomeId':flowOutcomeId},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AuditApi=/*#__PURE__*/function(){/** * Audit service. * @module purecloud-platform-client-v2/api/AuditApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AuditApi. * @alias module:purecloud-platform-client-v2/api/AuditApi @@ -3268,7 +3291,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAuditsQueryRealtimeRelated';}return this.apiClient.callApi('/api/v2/audits/query/realtime/related','POST',{},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AuthorizationApi=/*#__PURE__*/function(){/** * Authorization service. * @module purecloud-platform-client-v2/api/AuthorizationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AuthorizationApi. * @alias module:purecloud-platform-client-v2/api/AuthorizationApi @@ -3591,7 +3614,7 @@ if(subjectId===undefined||subjectId===null){throw'Missing the required parameter if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserRoles';}return this.apiClient.callApi('/api/v2/users/{subjectId}/roles','PUT',{'subjectId':subjectId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var BillingApi=/*#__PURE__*/function(){/** * Billing service. * @module purecloud-platform-client-v2/api/BillingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new BillingApi. * @alias module:purecloud-platform-client-v2/api/BillingApi @@ -3615,7 +3638,7 @@ if(endDate===undefined||endDate===null){throw'Missing the required parameter "en if(trustorOrgId===undefined||trustorOrgId===null){throw'Missing the required parameter "trustorOrgId" when calling getBillingTrusteebillingoverviewTrustorOrgId';}return this.apiClient.callApi('/api/v2/billing/trusteebillingoverview/{trustorOrgId}','GET',{'trustorOrgId':trustorOrgId},{'billingPeriodIndex':opts['billingPeriodIndex']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var CarrierServicesApi=/*#__PURE__*/function(){/** * CarrierServices service. * @module purecloud-platform-client-v2/api/CarrierServicesApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new CarrierServicesApi. * @alias module:purecloud-platform-client-v2/api/CarrierServicesApi @@ -3635,7 +3658,7 @@ if(phoneNumber===undefined||phoneNumber===null){throw'Missing the required param */},{key:"postCarrierservicesIntegrationsEmergencylocationsMe",value:function postCarrierservicesIntegrationsEmergencylocationsMe(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/carrierservices/integrations/emergencylocations/me','POST',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ChatApi=/*#__PURE__*/function(){/** * Chat service. * @module purecloud-platform-client-v2/api/ChatApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ChatApi. * @alias module:purecloud-platform-client-v2/api/ChatApi @@ -3860,7 +3883,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putChatsSettings';}return this.apiClient.callApi('/api/v2/chats/settings','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var CoachingApi=/*#__PURE__*/function(){/** * Coaching service. * @module purecloud-platform-client-v2/api/CoachingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new CoachingApi. * @alias module:purecloud-platform-client-v2/api/CoachingApi @@ -4013,7 +4036,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postCoachingScheduleslotsQuery';}return this.apiClient.callApi('/api/v2/coaching/scheduleslots/query','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ContentManagementApi=/*#__PURE__*/function(){/** * ContentManagement service. * @module purecloud-platform-client-v2/api/ContentManagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ContentManagementApi. * @alias module:purecloud-platform-client-v2/api/ContentManagementApi @@ -4117,12 +4140,11 @@ if(shareId===undefined||shareId===null){throw'Missing the required parameter "sh * This method requires the download sharing URI obtained in the get document response (downloadSharingUri). Documents may be shared between users in the same workspace. Documents may also be shared between any user by creating a content management share. * @param {String} sharedId Shared ID * @param {Object} opts Optional parameters - * @param {Boolean} opts.redirect Turn on or off redirect (default to true) * @param {Object} opts.disposition Request how the share content will be downloaded: attached as a file or inline. Default is attachment. (default to attachment) * @param {String} opts.contentType The requested format for the specified document. If supported, the document will be returned in that format. Example contentType=audio/wav * @param {Object} opts.expand Expand some document fields */},{key:"getContentmanagementSharedSharedId",value:function getContentmanagementSharedSharedId(sharedId,opts){opts=opts||{};// verify the required parameter 'sharedId' is set -if(sharedId===undefined||sharedId===null){throw'Missing the required parameter "sharedId" when calling getContentmanagementSharedSharedId';}return this.apiClient.callApi('/api/v2/contentmanagement/shared/{sharedId}','GET',{'sharedId':sharedId},{'redirect':opts['redirect'],'disposition':opts['disposition'],'contentType':opts['contentType'],'expand':opts['expand']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** +if(sharedId===undefined||sharedId===null){throw'Missing the required parameter "sharedId" when calling getContentmanagementSharedSharedId';}return this.apiClient.callApi('/api/v2/contentmanagement/shared/{sharedId}','GET',{'sharedId':sharedId},{'disposition':opts['disposition'],'contentType':opts['contentType'],'expand':opts['expand']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Gets a list of shares. You must specify at least one filter (e.g. entityId). * Failing to specify a filter will return 400. * @param {Object} opts Optional parameters @@ -4296,7 +4318,7 @@ if(tagId===undefined||tagId===null){throw'Missing the required parameter "tagId" if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putContentmanagementWorkspaceTagvalue';}return this.apiClient.callApi('/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}','PUT',{'workspaceId':workspaceId,'tagId':tagId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ConversationsApi=/*#__PURE__*/function(){/** * Conversations service. * @module purecloud-platform-client-v2/api/ConversationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ConversationsApi. * @alias module:purecloud-platform-client-v2/api/ConversationsApi @@ -5435,9 +5457,10 @@ if(conversationId===undefined||conversationId===null){throw'Missing the required if(suggestionId===undefined||suggestionId===null){throw'Missing the required parameter "suggestionId" when calling postConversationSuggestionEngagement';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postConversationSuggestionEngagement';}return this.apiClient.callApi('/api/v2/conversations/{conversationId}/suggestions/{suggestionId}/engagement','POST',{'conversationId':conversationId,'suggestionId':suggestionId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Suggestion feedback. - * + * Google Agent Assist offering within Genesys will no longer be supported * @param {String} conversationId Conversation ID * @param {Object} body SuggestionFeedback + * @deprecated */},{key:"postConversationSuggestionsFeedback",value:function postConversationSuggestionsFeedback(conversationId,body){// verify the required parameter 'conversationId' is set if(conversationId===undefined||conversationId===null){throw'Missing the required parameter "conversationId" when calling postConversationSuggestionsFeedback';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postConversationSuggestionsFeedback';}return this.apiClient.callApi('/api/v2/conversations/{conversationId}/suggestions/feedback','POST',{'conversationId':conversationId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -6024,7 +6047,7 @@ if(conversationId===undefined||conversationId===null){throw'Missing the required if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putConversationsVideoRecordingstate';}return this.apiClient.callApi('/api/v2/conversations/videos/{conversationId}/recordingstate','PUT',{'conversationId':conversationId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var DataExtensionsApi=/*#__PURE__*/function(){/** * DataExtensions service. * @module purecloud-platform-client-v2/api/DataExtensionsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new DataExtensionsApi. * @alias module:purecloud-platform-client-v2/api/DataExtensionsApi @@ -6045,7 +6068,7 @@ if(coretypeName===undefined||coretypeName===null){throw'Missing the required par */},{key:"getDataextensionsLimits",value:function getDataextensionsLimits(){return this.apiClient.callApi('/api/v2/dataextensions/limits','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var DownloadsApi=/*#__PURE__*/function(){/** * Downloads service. * @module purecloud-platform-client-v2/api/DownloadsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new DownloadsApi. * @alias module:purecloud-platform-client-v2/api/DownloadsApi @@ -6064,7 +6087,7 @@ if(coretypeName===undefined||coretypeName===null){throw'Missing the required par if(downloadId===undefined||downloadId===null){throw'Missing the required parameter "downloadId" when calling getDownload';}return this.apiClient.callApi('/api/v2/downloads/{downloadId}','GET',{'downloadId':downloadId},{'contentDisposition':opts['contentDisposition'],'issueRedirect':opts['issueRedirect'],'redirectToAuth':opts['redirectToAuth']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var EmailsApi=/*#__PURE__*/function(){/** * Emails service. * @module purecloud-platform-client-v2/api/EmailsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new EmailsApi. * @alias module:purecloud-platform-client-v2/api/EmailsApi @@ -6082,7 +6105,7 @@ if(downloadId===undefined||downloadId===null){throw'Missing the required paramet */},{key:"patchEmailsSettings",value:function patchEmailsSettings(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/emails/settings','PATCH',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var EmployeeEngagementApi=/*#__PURE__*/function(){/** * EmployeeEngagement service. * @module purecloud-platform-client-v2/api/EmployeeEngagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new EmployeeEngagementApi. * @alias module:purecloud-platform-client-v2/api/EmployeeEngagementApi @@ -6120,7 +6143,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postEmployeeengagementRecognitions';}return this.apiClient.callApi('/api/v2/employeeengagement/recognitions','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var EventsApi=/*#__PURE__*/function(){/** * Events service. * @module purecloud-platform-client-v2/api/EventsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new EventsApi. * @alias module:purecloud-platform-client-v2/api/EventsApi @@ -6145,7 +6168,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postEventsUsersRoutingstatus';}return this.apiClient.callApi('/api/v2/events/users/routingstatus','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ExternalContactsApi=/*#__PURE__*/function(){/** * ExternalContacts service. * @module purecloud-platform-client-v2/api/ExternalContactsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ExternalContactsApi. * @alias module:purecloud-platform-client-v2/api/ExternalContactsApi @@ -6176,6 +6199,11 @@ if(schemaId===undefined||schemaId===null){throw'Missing the required parameter " * deleteExternalcontactsExternalsource is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"deleteExternalcontactsExternalsource",value:function deleteExternalcontactsExternalsource(externalSourceId){// verify the required parameter 'externalSourceId' is set if(externalSourceId===undefined||externalSourceId===null){throw'Missing the required parameter "externalSourceId" when calling deleteExternalcontactsExternalsource';}return this.apiClient.callApi('/api/v2/externalcontacts/externalsources/{externalSourceId}','DELETE',{'externalSourceId':externalSourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Delete settings for CSV import + * + * @param {String} settingsId Settings id + */},{key:"deleteExternalcontactsImportCsvSetting",value:function deleteExternalcontactsImportCsvSetting(settingsId){// verify the required parameter 'settingsId' is set +if(settingsId===undefined||settingsId===null){throw'Missing the required parameter "settingsId" when calling deleteExternalcontactsImportCsvSetting';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings/{settingsId}','DELETE',{'settingsId':settingsId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Delete an external organization * * @param {String} externalOrganizationId External Organization ID @@ -6289,6 +6317,28 @@ if(externalSourceId===undefined||externalSourceId===null){throw'Missing the requ * @param {Boolean} opts.active Filter by active status of external source * getExternalcontactsExternalsources is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getExternalcontactsExternalsources",value:function getExternalcontactsExternalsources(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/externalcontacts/externalsources','GET',{},{'cursor':opts['cursor'],'limit':opts['limit'],'name':opts['name'],'active':opts['active']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get settings for CSV import + * + * @param {String} settingsId Settings id + */},{key:"getExternalcontactsImportCsvSetting",value:function getExternalcontactsImportCsvSetting(settingsId){// verify the required parameter 'settingsId' is set +if(settingsId===undefined||settingsId===null){throw'Missing the required parameter "settingsId" when calling getExternalcontactsImportCsvSetting';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings/{settingsId}','GET',{'settingsId':settingsId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Retrieve all settings for organization filtered by externalSettingsId if provided + * + * @param {Object} opts Optional parameters + * @param {String} opts.after The cursor that points to the end of the set of entities that has been returned. + * @param {String} opts.pageSize Number of entities to return. Maximum of 200. + * @param {String} opts.externalSettingsId External Settings Id to filter the list. + */},{key:"getExternalcontactsImportCsvSettings",value:function getExternalcontactsImportCsvSettings(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings','GET',{},{'after':opts['after'],'pageSize':opts['pageSize'],'externalSettingsId':opts['externalSettingsId']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get details for CSV upload + * + * @param {String} uploadId Upload id + */},{key:"getExternalcontactsImportCsvUploadDetails",value:function getExternalcontactsImportCsvUploadDetails(uploadId){// verify the required parameter 'uploadId' is set +if(uploadId===undefined||uploadId===null){throw'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadDetails';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/uploads/{uploadId}/details','GET',{'uploadId':uploadId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get preview for CSV upload + * + * @param {String} uploadId Upload id + */},{key:"getExternalcontactsImportCsvUploadPreview",value:function getExternalcontactsImportCsvUploadPreview(uploadId){// verify the required parameter 'uploadId' is set +if(uploadId===undefined||uploadId===null){throw'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadPreview';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview','GET',{'uploadId':uploadId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Fetch an external organization * * @param {String} externalOrganizationId External Organization ID @@ -6533,6 +6583,21 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {Array.} opts.expand which field, if any, to expand */},{key:"postExternalcontactsIdentifierlookup",value:function postExternalcontactsIdentifierlookup(identifier,opts){opts=opts||{};// verify the required parameter 'identifier' is set if(identifier===undefined||identifier===null){throw'Missing the required parameter "identifier" when calling postExternalcontactsIdentifierlookup';}return this.apiClient.callApi('/api/v2/externalcontacts/identifierlookup','POST',{},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},identifier,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Create CSV import job + * + * @param {Object} body ImportRequest + */},{key:"postExternalcontactsImportCsvJobs",value:function postExternalcontactsImportCsvJobs(body){// verify the required parameter 'body' is set +if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postExternalcontactsImportCsvJobs';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/jobs','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Create settings for CSV import + * + * @param {Object} body Settings + */},{key:"postExternalcontactsImportCsvSettings",value:function postExternalcontactsImportCsvSettings(body){// verify the required parameter 'body' is set +if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postExternalcontactsImportCsvSettings';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get url for CSV upload + * + * @param {Object} body UploadRequest + */},{key:"postExternalcontactsImportCsvUploads",value:function postExternalcontactsImportCsvUploads(body){// verify the required parameter 'body' is set +if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postExternalcontactsImportCsvUploads';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/uploads','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Merge two contacts into a new contact record * Two curated contacts cannot be merged. Refer to the Contact Merging article on the Developer Center for details * @param {Object} body MergeRequest @@ -6598,6 +6663,13 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh */},{key:"putExternalcontactsExternalsource",value:function putExternalcontactsExternalsource(externalSourceId,body){// verify the required parameter 'externalSourceId' is set if(externalSourceId===undefined||externalSourceId===null){throw'Missing the required parameter "externalSourceId" when calling putExternalcontactsExternalsource';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putExternalcontactsExternalsource';}return this.apiClient.callApi('/api/v2/externalcontacts/externalsources/{externalSourceId}','PUT',{'externalSourceId':externalSourceId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Update settings for CSV import + * + * @param {String} settingsId Settings id + * @param {Object} body Settings + */},{key:"putExternalcontactsImportCsvSetting",value:function putExternalcontactsImportCsvSetting(settingsId,body){// verify the required parameter 'settingsId' is set +if(settingsId===undefined||settingsId===null){throw'Missing the required parameter "settingsId" when calling putExternalcontactsImportCsvSetting';}// verify the required parameter 'body' is set +if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putExternalcontactsImportCsvSetting';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings/{settingsId}','PUT',{'settingsId':settingsId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Update an external organization * * @param {String} externalOrganizationId External Organization ID @@ -6637,7 +6709,7 @@ if(relationshipId===undefined||relationshipId===null){throw'Missing the required if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putExternalcontactsRelationship';}return this.apiClient.callApi('/api/v2/externalcontacts/relationships/{relationshipId}','PUT',{'relationshipId':relationshipId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var FaxApi=/*#__PURE__*/function(){/** * Fax service. * @module purecloud-platform-client-v2/api/FaxApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new FaxApi. * @alias module:purecloud-platform-client-v2/api/FaxApi @@ -6686,7 +6758,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh */},{key:"putFaxSettings",value:function putFaxSettings(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/fax/settings','PUT',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var FlowsApi=/*#__PURE__*/function(){/** * Flows service. * @module purecloud-platform-client-v2/api/FlowsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new FlowsApi. * @alias module:purecloud-platform-client-v2/api/FlowsApi @@ -6734,7 +6806,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAnalyticsFlowsObservationsQuery';}return this.apiClient.callApi('/api/v2/analytics/flows/observations/query','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GamificationApi=/*#__PURE__*/function(){/** * Gamification service. * @module purecloud-platform-client-v2/api/GamificationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GamificationApi. * @alias module:purecloud-platform-client-v2/api/GamificationApi @@ -7274,7 +7346,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(status===undefined||status===null){throw'Missing the required parameter "status" when calling putGamificationStatus';}return this.apiClient.callApi('/api/v2/gamification/status','PUT',{},{},{},{},status,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GeneralDataProtectionRegulationApi=/*#__PURE__*/function(){/** * GeneralDataProtectionRegulation service. * @module purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GeneralDataProtectionRegulationApi. * @alias module:purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi @@ -7309,7 +7381,7 @@ if(searchValue===undefined||searchValue===null){throw'Missing the required param if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postGdprRequests';}return this.apiClient.callApi('/api/v2/gdpr/requests','POST',{},{'deleteConfirmed':opts['deleteConfirmed']},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GeolocationApi=/*#__PURE__*/function(){/** * Geolocation service. * @module purecloud-platform-client-v2/api/GeolocationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GeolocationApi. * @alias module:purecloud-platform-client-v2/api/GeolocationApi @@ -7343,7 +7415,7 @@ if(clientId===undefined||clientId===null){throw'Missing the required parameter " if(body===undefined||body===null){throw'Missing the required parameter "body" when calling patchUserGeolocation';}return this.apiClient.callApi('/api/v2/users/{userId}/geolocations/{clientId}','PATCH',{'userId':userId,'clientId':clientId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GreetingsApi=/*#__PURE__*/function(){/** * Greetings service. * @module purecloud-platform-client-v2/api/GreetingsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GreetingsApi. * @alias module:purecloud-platform-client-v2/api/GreetingsApi @@ -7450,7 +7522,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserGreetingsDefaults';}return this.apiClient.callApi('/api/v2/users/{userId}/greetings/defaults','PUT',{'userId':userId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GroupsApi=/*#__PURE__*/function(){/** * Groups service. * @module purecloud-platform-client-v2/api/GroupsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GroupsApi. * @alias module:purecloud-platform-client-v2/api/GroupsApi @@ -7583,7 +7655,7 @@ if(groupId===undefined||groupId===null){throw'Missing the required parameter "gr if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putGroupDynamicsettings';}return this.apiClient.callApi('/api/v2/groups/{groupId}/dynamicsettings','PUT',{'groupId':groupId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var IdentityProviderApi=/*#__PURE__*/function(){/** * IdentityProvider service. * @module purecloud-platform-client-v2/api/IdentityProviderApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new IdentityProviderApi. * @alias module:purecloud-platform-client-v2/api/IdentityProviderApi @@ -7739,7 +7811,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putIdentityprovidersSalesforce';}return this.apiClient.callApi('/api/v2/identityproviders/salesforce','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var InfrastructureAsCodeApi=/*#__PURE__*/function(){/** * InfrastructureAsCode service. * @module purecloud-platform-client-v2/api/InfrastructureAsCodeApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new InfrastructureAsCodeApi. * @alias module:purecloud-platform-client-v2/api/InfrastructureAsCodeApi @@ -7793,7 +7865,7 @@ if(jobId===undefined||jobId===null){throw'Missing the required parameter "jobId" if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postInfrastructureascodeJobs';}return this.apiClient.callApi('/api/v2/infrastructureascode/jobs','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var IntegrationsApi=/*#__PURE__*/function(){/** * Integrations service. * @module purecloud-platform-client-v2/api/IntegrationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new IntegrationsApi. * @alias module:purecloud-platform-client-v2/api/IntegrationsApi @@ -8418,7 +8490,7 @@ if(ucIntegrationId===undefined||ucIntegrationId===null){throw'Missing the requir if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putIntegrationsUnifiedcommunicationThirdpartypresences';}return this.apiClient.callApi('/api/v2/integrations/unifiedcommunications/{ucIntegrationId}/thirdpartypresences','PUT',{'ucIntegrationId':ucIntegrationId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var JourneyApi=/*#__PURE__*/function(){/** * Journey service. * @module purecloud-platform-client-v2/api/JourneyApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new JourneyApi. * @alias module:purecloud-platform-client-v2/api/JourneyApi @@ -8698,12 +8770,10 @@ if(journeyVersionId===undefined||journeyVersionId===null){throw'Missing the requ * Get an Event Definition * * @param {String} eventDefinitionId Event Definition ID - * getJourneyViewsEventdefinition is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getJourneyViewsEventdefinition",value:function getJourneyViewsEventdefinition(eventDefinitionId){// verify the required parameter 'eventDefinitionId' is set if(eventDefinitionId===undefined||eventDefinitionId===null){throw'Missing the required parameter "eventDefinitionId" when calling getJourneyViewsEventdefinition';}return this.apiClient.callApi('/api/v2/journey/views/eventdefinitions/{eventDefinitionId}','GET',{'eventDefinitionId':eventDefinitionId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get a list of Event Definitions * - * getJourneyViewsEventdefinitions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getJourneyViewsEventdefinitions",value:function getJourneyViewsEventdefinitions(){return this.apiClient.callApi('/api/v2/journey/views/eventdefinitions','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get the jobs for an organization. * @@ -8855,7 +8925,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * True indicates a valid encoding * @param {Object} opts Optional parameters * @param {Array.} opts.body - * postJourneyViewsEncodingsValidate is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postJourneyViewsEncodingsValidate",value:function postJourneyViewsEncodingsValidate(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/journey/views/encodings/validate','POST',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}/** * Update a Journey View by ID and version * does not create a new version @@ -8868,7 +8937,7 @@ if(versionId===undefined||versionId===null){throw'Missing the required parameter if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putJourneyViewVersion';}return this.apiClient.callApi('/api/v2/journey/views/{viewId}/versions/{versionId}','PUT',{'viewId':viewId,'versionId':versionId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var KnowledgeApi=/*#__PURE__*/function(){/** * Knowledge service. * @module purecloud-platform-client-v2/api/KnowledgeApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new KnowledgeApi. * @alias module:purecloud-platform-client-v2/api/KnowledgeApi @@ -8959,7 +9028,6 @@ if(importId===undefined||importId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId",value:function deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId,sourceId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}','DELETE',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -8967,7 +9035,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"deleteKnowledgeKnowledgebaseSourcesServicenowSourceId",value:function deleteKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId,sourceId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSourcesServicenowSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling deleteKnowledgeKnowledgebaseSourcesServicenowSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}','DELETE',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -8975,7 +9042,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * deleteKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"deleteKnowledgeKnowledgebaseSynchronizeJob",value:function deleteKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId,syncJobId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSynchronizeJob';}// verify the required parameter 'syncJobId' is set if(syncJobId===undefined||syncJobId===null){throw'Missing the required parameter "syncJobId" when calling deleteKnowledgeKnowledgebaseSynchronizeJob';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}','DELETE',{'knowledgeBaseId':knowledgeBaseId,'syncJobId':syncJobId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -9012,7 +9078,6 @@ if(sessionId===undefined||sessionId===null){throw'Missing the required parameter * Get sync options available for a knowledge-connect integration * * @param {String} integrationId Integration ID - * getKnowledgeIntegrationOptions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeIntegrationOptions",value:function getKnowledgeIntegrationOptions(integrationId){// verify the required parameter 'integrationId' is set if(integrationId===undefined||integrationId===null){throw'Missing the required parameter "integrationId" when calling getKnowledgeIntegrationOptions';}return this.apiClient.callApi('/api/v2/knowledge/integrations/{integrationId}/options','GET',{'integrationId':integrationId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get knowledge base @@ -9312,13 +9377,11 @@ if(languageCode===undefined||languageCode===null){throw'Missing the required par * @param {Array.} opts.status If specified, retrieves operations with specified operation status, comma separated values expected. * @param {String} opts.interval Retrieves the operations modified in specified date and time range. If the after and before cursor parameters are within this interval, it would return valid data, otherwise it throws an error.The dates in the interval are represented in ISO-8601 format: YYYY-MM-DDThh:mm:ssZ/YYYY-MM-DDThh:mm:ssZ * @param {Array.} opts.sourceId If specified, retrieves operations associated with source ids, comma separated values expected. - * getKnowledgeKnowledgebaseOperations is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseOperations",value:function getKnowledgeKnowledgebaseOperations(knowledgeBaseId,opts){opts=opts||{};// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseOperations';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations','GET',{'knowledgeBaseId':knowledgeBaseId},{'before':opts['before'],'after':opts['after'],'pageSize':opts['pageSize'],'userId':this.apiClient.buildCollectionParam(opts['userId'],'multi'),'type':this.apiClient.buildCollectionParam(opts['type'],'multi'),'status':this.apiClient.buildCollectionParam(opts['status'],'multi'),'interval':opts['interval'],'sourceId':this.apiClient.buildCollectionParam(opts['sourceId'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get ids of operation creator users and oauth clients * * @param {String} knowledgeBaseId Knowledge base ID - * getKnowledgeKnowledgebaseOperationsUsersQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseOperationsUsersQuery",value:function getKnowledgeKnowledgebaseOperationsUsersQuery(knowledgeBaseId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseOperationsUsersQuery';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations/users/query','GET',{'knowledgeBaseId':knowledgeBaseId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get parse job report @@ -9338,7 +9401,6 @@ if(parseJobId===undefined||parseJobId===null){throw'Missing the required paramet * @param {Object} opts.type If specified, retrieves integration sources with specified integration type. * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. * @param {Array.} opts.ids If specified, retrieves integration sources with specified IDs. - * getKnowledgeKnowledgebaseSources is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseSources",value:function getKnowledgeKnowledgebaseSources(knowledgeBaseId,opts){opts=opts||{};// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSources';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources','GET',{'knowledgeBaseId':knowledgeBaseId},{'type':opts['type'],'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi'),'ids':this.apiClient.buildCollectionParam(opts['ids'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get Salesforce Knowledge integration source @@ -9347,7 +9409,6 @@ if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the requir * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseSourcesSalesforceSourceId",value:function getKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId,sourceId,opts){opts=opts||{};// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSourcesSalesforceSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling getKnowledgeKnowledgebaseSourcesSalesforceSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}','GET',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -9357,7 +9418,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseSourcesServicenowSourceId",value:function getKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId,sourceId,opts){opts=opts||{};// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSourcesServicenowSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling getKnowledgeKnowledgebaseSourcesServicenowSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}','GET',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -9365,7 +9425,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * getKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseSynchronizeJob",value:function getKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId,syncJobId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSynchronizeJob';}// verify the required parameter 'syncJobId' is set if(syncJobId===undefined||syncJobId===null){throw'Missing the required parameter "syncJobId" when calling getKnowledgeKnowledgebaseSynchronizeJob';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}','GET',{'knowledgeBaseId':knowledgeBaseId,'syncJobId':syncJobId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -9567,7 +9626,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID * @param {Object} body - * patchKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"patchKnowledgeKnowledgebaseSynchronizeJob",value:function patchKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId,syncJobId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseSynchronizeJob';}// verify the required parameter 'syncJobId' is set if(syncJobId===undefined||syncJobId===null){throw'Missing the required parameter "syncJobId" when calling patchKnowledgeKnowledgebaseSynchronizeJob';}// verify the required parameter 'body' is set @@ -9881,7 +9939,6 @@ if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the requir * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesSalesforce is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSourcesSalesforce",value:function postKnowledgeKnowledgebaseSourcesSalesforce(knowledgeBaseId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesSalesforce';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSourcesSalesforce';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce','POST',{'knowledgeBaseId':knowledgeBaseId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -9889,7 +9946,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync",value:function postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(knowledgeBaseId,sourceId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}/sync','POST',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -9897,7 +9953,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesServicenow is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSourcesServicenow",value:function postKnowledgeKnowledgebaseSourcesServicenow(knowledgeBaseId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesServicenow';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSourcesServicenow';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow','POST',{'knowledgeBaseId':knowledgeBaseId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -9905,7 +9960,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync",value:function postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync(knowledgeBaseId,sourceId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}/sync','POST',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -9913,7 +9967,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSynchronizeJobs is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSynchronizeJobs",value:function postKnowledgeKnowledgebaseSynchronizeJobs(knowledgeBaseId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSynchronizeJobs';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSynchronizeJobs';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs','POST',{'knowledgeBaseId':knowledgeBaseId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -9935,7 +9988,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"putKnowledgeKnowledgebaseSourcesSalesforceSourceId",value:function putKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId,sourceId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';}// verify the required parameter 'body' is set @@ -9945,14 +9997,13 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"putKnowledgeKnowledgebaseSourcesServicenowSourceId",value:function putKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId,sourceId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}','PUT',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LanguageUnderstandingApi=/*#__PURE__*/function(){/** * LanguageUnderstanding service. * @module purecloud-platform-client-v2/api/LanguageUnderstandingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LanguageUnderstandingApi. * @alias module:purecloud-platform-client-v2/api/LanguageUnderstandingApi @@ -10212,7 +10263,7 @@ if(domainVersionId===undefined||domainVersionId===null){throw'Missing the requir if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putLanguageunderstandingDomainVersion';}return this.apiClient.callApi('/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}','PUT',{'domainId':domainId,'domainVersionId':domainVersionId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LanguagesApi=/*#__PURE__*/function(){/** * Languages service. * @module purecloud-platform-client-v2/api/LanguagesApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LanguagesApi. * @alias module:purecloud-platform-client-v2/api/LanguagesApi @@ -10267,7 +10318,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postLanguages';}return this.apiClient.callApi('/api/v2/languages','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LearningApi=/*#__PURE__*/function(){/** * Learning service. * @module purecloud-platform-client-v2/api/LearningApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LearningApi. * @alias module:purecloud-platform-client-v2/api/LearningApi @@ -10538,7 +10589,7 @@ if(moduleId===undefined||moduleId===null){throw'Missing the required parameter " if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putLearningModuleRule';}return this.apiClient.callApi('/api/v2/learning/modules/{moduleId}/rule','PUT',{'moduleId':moduleId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LicenseApi=/*#__PURE__*/function(){/** * License service. * @module purecloud-platform-client-v2/api/LicenseApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LicenseApi. * @alias module:purecloud-platform-client-v2/api/LicenseApi @@ -10592,7 +10643,7 @@ if(featureName===undefined||featureName===null){throw'Missing the required param */},{key:"postLicenseUsers",value:function postLicenseUsers(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/license/users','POST',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LocationsApi=/*#__PURE__*/function(){/** * Locations service. * @module purecloud-platform-client-v2/api/LocationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LocationsApi. * @alias module:purecloud-platform-client-v2/api/LocationsApi @@ -10651,7 +10702,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postLocationsSearch';}return this.apiClient.callApi('/api/v2/locations/search','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LogCaptureApi=/*#__PURE__*/function(){/** * LogCapture service. * @module purecloud-platform-client-v2/api/LogCaptureApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LogCaptureApi. * @alias module:purecloud-platform-client-v2/api/LogCaptureApi @@ -10701,7 +10752,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling postDiagnosticsLogcaptureBrowserUser';}return this.apiClient.callApi('/api/v2/diagnostics/logcapture/browser/users/{userId}','POST',{'userId':userId},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var MessagingApi=/*#__PURE__*/function(){/** * Messaging service. * @module purecloud-platform-client-v2/api/MessagingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new MessagingApi. * @alias module:purecloud-platform-client-v2/api/MessagingApi @@ -10791,7 +10842,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putMessagingSettingsDefault';}return this.apiClient.callApi('/api/v2/messaging/settings/default','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var MobileDevicesApi=/*#__PURE__*/function(){/** * MobileDevices service. * @module purecloud-platform-client-v2/api/MobileDevicesApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new MobileDevicesApi. * @alias module:purecloud-platform-client-v2/api/MobileDevicesApi @@ -10830,7 +10881,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(deviceId===undefined||deviceId===null){throw'Missing the required parameter "deviceId" when calling putMobiledevice';}return this.apiClient.callApi('/api/v2/mobiledevices/{deviceId}','PUT',{'deviceId':deviceId},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var NotificationsApi=/*#__PURE__*/function(){/** * Notifications service. * @module purecloud-platform-client-v2/api/NotificationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new NotificationsApi. * @alias module:purecloud-platform-client-v2/api/NotificationsApi @@ -10887,7 +10938,7 @@ if(channelId===undefined||channelId===null){throw'Missing the required parameter if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putNotificationsChannelSubscriptions';}return this.apiClient.callApi('/api/v2/notifications/channels/{channelId}/subscriptions','PUT',{'channelId':channelId},{'ignoreErrors':opts['ignoreErrors']},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OAuthApi=/*#__PURE__*/function(){/** * OAuth service. * @module purecloud-platform-client-v2/api/OAuthApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OAuthApi. * @alias module:purecloud-platform-client-v2/api/OAuthApi @@ -10972,7 +11023,7 @@ if(clientId===undefined||clientId===null){throw'Missing the required parameter " if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putOauthClient';}return this.apiClient.callApi('/api/v2/oauth/clients/{clientId}','PUT',{'clientId':clientId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ObjectsApi=/*#__PURE__*/function(){/** * Objects service. * @module purecloud-platform-client-v2/api/ObjectsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ObjectsApi. * @alias module:purecloud-platform-client-v2/api/ObjectsApi @@ -11043,7 +11094,7 @@ if(divisionId===undefined||divisionId===null){throw'Missing the required paramet if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAuthorizationDivision';}return this.apiClient.callApi('/api/v2/authorization/divisions/{divisionId}','PUT',{'divisionId':divisionId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OperationalEventsApi=/*#__PURE__*/function(){/** * OperationalEvents service. * @module purecloud-platform-client-v2/api/OperationalEventsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OperationalEventsApi. * @alias module:purecloud-platform-client-v2/api/OperationalEventsApi @@ -11061,7 +11112,7 @@ if(eventDefinitionId===undefined||eventDefinitionId===null){throw'Missing the re */},{key:"getUsageEventsDefinitions",value:function getUsageEventsDefinitions(){return this.apiClient.callApi('/api/v2/usage/events/definitions','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OrganizationApi=/*#__PURE__*/function(){/** * Organization service. * @module purecloud-platform-client-v2/api/OrganizationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OrganizationApi. * @alias module:purecloud-platform-client-v2/api/OrganizationApi @@ -11186,7 +11237,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putOrganizationsWhitelist';}return this.apiClient.callApi('/api/v2/organizations/whitelist','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OrganizationAuthorizationApi=/*#__PURE__*/function(){/** * OrganizationAuthorization service. * @module purecloud-platform-client-v2/api/OrganizationAuthorizationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OrganizationAuthorizationApi. * @alias module:purecloud-platform-client-v2/api/OrganizationAuthorizationApi @@ -11337,6 +11388,9 @@ if(trusteeOrgId===undefined||trusteeOrgId===null){throw'Missing the required par * @param {Number} opts.pageSize Page size (default to 25) * @param {Number} opts.pageNumber Page number (default to 1) */},{key:"getOrgauthorizationTrustees",value:function getOrgauthorizationTrustees(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/orgauthorization/trustees','GET',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get Customer Care organization ids. + * + */},{key:"getOrgauthorizationTrusteesCare",value:function getOrgauthorizationTrusteesCare(){return this.apiClient.callApi('/api/v2/orgauthorization/trustees/care','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get organization authorization trust with Customer Care, if one exists. * */},{key:"getOrgauthorizationTrusteesDefault",value:function getOrgauthorizationTrusteesDefault(){return this.apiClient.callApi('/api/v2/orgauthorization/trustees/default','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -11427,6 +11481,14 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {String} opts.sortOrder Sort order (default to descending) */},{key:"postOrgauthorizationTrusteesAudits",value:function postOrgauthorizationTrusteesAudits(body,opts){opts=opts||{};// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postOrgauthorizationTrusteesAudits';}return this.apiClient.callApi('/api/v2/orgauthorization/trustees/audits','POST',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber'],'sortBy':opts['sortBy'],'sortOrder':opts['sortOrder']},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.assignDefaultRole Assign Admin role to default pairing with Customer Care + * @param {Boolean} opts.autoExpire Automatically expire pairing after 30 days + * @param {Boolean} opts.assignFullAccess Grant Customer Care full access to the organization + * @param {Boolean} opts.allowTrustedUserAccess Make Customer Care a Trusted User + */},{key:"postOrgauthorizationTrusteesCare",value:function postOrgauthorizationTrusteesCare(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/orgauthorization/trustees/care','POST',{},{'assignDefaultRole':opts['assignDefaultRole'],'autoExpire':opts['autoExpire'],'assignFullAccess':opts['assignFullAccess'],'allowTrustedUserAccess':opts['allowTrustedUserAccess']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. * * @param {Object} opts Optional parameters @@ -11509,7 +11571,7 @@ if(trustorOrgId===undefined||trustorOrgId===null){throw'Missing the required par if(trusteeUserId===undefined||trusteeUserId===null){throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrustorUser';}return this.apiClient.callApi('/api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}','PUT',{'trustorOrgId':trustorOrgId,'trusteeUserId':trusteeUserId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OutboundApi=/*#__PURE__*/function(){/** * Outbound service. * @module purecloud-platform-client-v2/api/OutboundApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OutboundApi. * @alias module:purecloud-platform-client-v2/api/OutboundApi @@ -12266,6 +12328,16 @@ if(campaignId===undefined||campaignId===null){throw'Missing the required paramet */},{key:"postOutboundCampaignCallbackSchedule",value:function postOutboundCampaignCallbackSchedule(campaignId,body){// verify the required parameter 'campaignId' is set if(campaignId===undefined||campaignId===null){throw'Missing the required parameter "campaignId" when calling postOutboundCampaignCallbackSchedule';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postOutboundCampaignCallbackSchedule';}return this.apiClient.callApi('/api/v2/outbound/campaigns/{campaignId}/callback/schedule','POST',{'campaignId':campaignId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Start the campaign + * + * @param {String} campaignId Campaign ID + */},{key:"postOutboundCampaignStart",value:function postOutboundCampaignStart(campaignId){// verify the required parameter 'campaignId' is set +if(campaignId===undefined||campaignId===null){throw'Missing the required parameter "campaignId" when calling postOutboundCampaignStart';}return this.apiClient.callApi('/api/v2/outbound/campaigns/{campaignId}/start','POST',{'campaignId':campaignId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Stop the campaign + * + * @param {String} campaignId Campaign ID + */},{key:"postOutboundCampaignStop",value:function postOutboundCampaignStop(campaignId){// verify the required parameter 'campaignId' is set +if(campaignId===undefined||campaignId===null){throw'Missing the required parameter "campaignId" when calling postOutboundCampaignStop';}return this.apiClient.callApi('/api/v2/outbound/campaigns/{campaignId}/stop','POST',{'campaignId':campaignId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Create Campaign Rule * * @param {Object} body CampaignRule @@ -12418,6 +12490,16 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {Array.} body import template(s) to add */},{key:"postOutboundImporttemplatesBulkAdd",value:function postOutboundImporttemplatesBulkAdd(body){// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postOutboundImporttemplatesBulkAdd';}return this.apiClient.callApi('/api/v2/outbound/importtemplates/bulk/add','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Start the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */},{key:"postOutboundMessagingcampaignStart",value:function postOutboundMessagingcampaignStart(messagingCampaignId){// verify the required parameter 'messagingCampaignId' is set +if(messagingCampaignId===undefined||messagingCampaignId===null){throw'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStart';}return this.apiClient.callApi('/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start','POST',{'messagingCampaignId':messagingCampaignId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Stop the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */},{key:"postOutboundMessagingcampaignStop",value:function postOutboundMessagingcampaignStop(messagingCampaignId){// verify the required parameter 'messagingCampaignId' is set +if(messagingCampaignId===undefined||messagingCampaignId===null){throw'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStop';}return this.apiClient.callApi('/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop','POST',{'messagingCampaignId':messagingCampaignId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Create a Messaging Campaign * * @param {Object} body Messaging Campaign @@ -12596,7 +12678,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putOutboundWrapupcodemappings';}return this.apiClient.callApi('/api/v2/outbound/wrapupcodemappings','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var PresenceApi=/*#__PURE__*/function(){/** * Presence service. * @module purecloud-platform-client-v2/api/PresenceApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new PresenceApi. * @alias module:purecloud-platform-client-v2/api/PresenceApi @@ -12769,7 +12851,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUsersPresencesBulk';}return this.apiClient.callApi('/api/v2/users/presences/bulk','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ProcessAutomationApi=/*#__PURE__*/function(){/** * ProcessAutomation service. * @module purecloud-platform-client-v2/api/ProcessAutomationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ProcessAutomationApi. * @alias module:purecloud-platform-client-v2/api/ProcessAutomationApi @@ -12832,7 +12914,7 @@ if(triggerId===undefined||triggerId===null){throw'Missing the required parameter if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putProcessautomationTrigger';}return this.apiClient.callApi('/api/v2/processautomation/triggers/{triggerId}','PUT',{'triggerId':triggerId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var QualityApi=/*#__PURE__*/function(){/** * Quality service. * @module purecloud-platform-client-v2/api/QualityApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new QualityApi. * @alias module:purecloud-platform-client-v2/api/QualityApi @@ -13309,7 +13391,7 @@ if(customerSurveyUrl===undefined||customerSurveyUrl===null){throw'Missing the re if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putQualitySurveysScorable';}return this.apiClient.callApi('/api/v2/quality/surveys/scorable','PUT',{},{'customerSurveyUrl':customerSurveyUrl},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var RecordingApi=/*#__PURE__*/function(){/** * Recording service. * @module purecloud-platform-client-v2/api/RecordingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new RecordingApi. * @alias module:purecloud-platform-client-v2/api/RecordingApi @@ -13721,7 +13803,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh */},{key:"putRecordingsDeletionprotection",value:function putRecordingsDeletionprotection(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/recordings/deletionprotection','PUT',{},{'protect':opts['protect']},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ResponseManagementApi=/*#__PURE__*/function(){/** * ResponseManagement service. * @module purecloud-platform-client-v2/api/ResponseManagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ResponseManagementApi. * @alias module:purecloud-platform-client-v2/api/ResponseManagementApi @@ -13842,7 +13924,7 @@ if(responseAssetId===undefined||responseAssetId===null){throw'Missing the requir if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putResponsemanagementResponseasset';}return this.apiClient.callApi('/api/v2/responsemanagement/responseassets/{responseAssetId}','PUT',{'responseAssetId':responseAssetId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var RoutingApi=/*#__PURE__*/function(){/** * Routing service. * @module purecloud-platform-client-v2/api/RoutingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new RoutingApi. * @alias module:purecloud-platform-client-v2/api/RoutingApi @@ -14846,7 +14928,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserRoutingskillsBulk';}return this.apiClient.callApi('/api/v2/users/{userId}/routingskills/bulk','PUT',{'userId':userId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SCIMApi=/*#__PURE__*/function(){/** * SCIM service. * @module purecloud-platform-client-v2/api/SCIMApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SCIMApi. * @alias module:purecloud-platform-client-v2/api/SCIMApi @@ -15071,7 +15153,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putScimV2User';}return this.apiClient.callApi('/api/v2/scim/v2/users/{userId}','PUT',{'userId':userId},{},{'If-Match':opts['ifMatch']},{},body,['PureCloud OAuth'],['application/scim+json','application/json'],['application/scim+json','application/json']);}}]);}();var ScreenRecordingApi=/*#__PURE__*/function(){/** * ScreenRecording service. * @module purecloud-platform-client-v2/api/ScreenRecordingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ScreenRecordingApi. * @alias module:purecloud-platform-client-v2/api/ScreenRecordingApi @@ -15086,7 +15168,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh */return _createClass(ScreenRecordingApi,[{key:"postScreenrecordingToken",value:function postScreenrecordingToken(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/screenrecording/token','POST',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ScriptsApi=/*#__PURE__*/function(){/** * Scripts service. * @module purecloud-platform-client-v2/api/ScriptsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ScriptsApi. * @alias module:purecloud-platform-client-v2/api/ScriptsApi @@ -15222,7 +15304,7 @@ if(scriptId===undefined||scriptId===null){throw'Missing the required parameter " */},{key:"postScriptsPublished",value:function postScriptsPublished(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/scripts/published','POST',{},{'scriptDataVersion':opts['scriptDataVersion']},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SearchApi=/*#__PURE__*/function(){/** * Search service. * @module purecloud-platform-client-v2/api/SearchApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SearchApi. * @alias module:purecloud-platform-client-v2/api/SearchApi @@ -15382,7 +15464,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postVoicemailSearch';}return this.apiClient.callApi('/api/v2/voicemail/search','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SettingsApi=/*#__PURE__*/function(){/** * Settings service. * @module purecloud-platform-client-v2/api/SettingsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SettingsApi. * @alias module:purecloud-platform-client-v2/api/SettingsApi @@ -15432,7 +15514,7 @@ if(agentId===undefined||agentId===null){throw'Missing the required parameter "ag if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';}return this.apiClient.callApi('/api/v2/users/agentui/agents/autoanswer/{agentId}/settings','PUT',{'agentId':agentId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SpeechTextAnalyticsApi=/*#__PURE__*/function(){/** * SpeechTextAnalytics service. * @module purecloud-platform-client-v2/api/SpeechTextAnalyticsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SpeechTextAnalyticsApi. * @alias module:purecloud-platform-client-v2/api/SpeechTextAnalyticsApi @@ -15731,7 +15813,7 @@ if(topicId===undefined||topicId===null){throw'Missing the required parameter "to if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsTopic';}return this.apiClient.callApi('/api/v2/speechandtextanalytics/topics/{topicId}','PUT',{'topicId':topicId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var StationsApi=/*#__PURE__*/function(){/** * Stations service. * @module purecloud-platform-client-v2/api/StationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new StationsApi. * @alias module:purecloud-platform-client-v2/api/StationsApi @@ -15763,7 +15845,7 @@ if(stationId===undefined||stationId===null){throw'Missing the required parameter */},{key:"getStations",value:function getStations(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/stations','GET',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber'],'sortBy':opts['sortBy'],'name':opts['name'],'userSelectable':opts['userSelectable'],'webRtcUserId':opts['webRtcUserId'],'id':opts['id'],'lineAppearanceId':opts['lineAppearanceId']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SuggestApi=/*#__PURE__*/function(){/** * Suggest service. * @module purecloud-platform-client-v2/api/SuggestApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SuggestApi. * @alias module:purecloud-platform-client-v2/api/SuggestApi @@ -15803,7 +15885,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postSearchSuggest';}return this.apiClient.callApi('/api/v2/search/suggest','POST',{},{'profile':opts['profile']},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TaskManagementApi=/*#__PURE__*/function(){/** * TaskManagement service. * @module purecloud-platform-client-v2/api/TaskManagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TaskManagementApi. * @alias module:purecloud-platform-client-v2/api/TaskManagementApi @@ -16209,7 +16291,7 @@ if(schemaId===undefined||schemaId===null){throw'Missing the required parameter " if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putTaskmanagementWorkitemsSchema';}return this.apiClient.callApi('/api/v2/taskmanagement/workitems/schemas/{schemaId}','PUT',{'schemaId':schemaId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TeamsApi=/*#__PURE__*/function(){/** * Teams service. * @module purecloud-platform-client-v2/api/TeamsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TeamsApi. * @alias module:purecloud-platform-client-v2/api/TeamsApi @@ -16232,8 +16314,10 @@ if(id===undefined||id===null){throw'Missing the required parameter "id" when cal * Get team * * @param {String} teamId Team ID - */},{key:"getTeam",value:function getTeam(teamId){// verify the required parameter 'teamId' is set -if(teamId===undefined||teamId===null){throw'Missing the required parameter "teamId" when calling getTeam';}return this.apiClient.callApi('/api/v2/teams/{teamId}','GET',{'teamId':teamId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * @param {Object} opts Optional parameters + * @param {Object} opts.expand Expand the division name + */},{key:"getTeam",value:function getTeam(teamId,opts){opts=opts||{};// verify the required parameter 'teamId' is set +if(teamId===undefined||teamId===null){throw'Missing the required parameter "teamId" when calling getTeam';}return this.apiClient.callApi('/api/v2/teams/{teamId}','GET',{'teamId':teamId},{'expand':opts['expand']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get team membership * * @param {String} teamId Team ID @@ -16287,7 +16371,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postTeamsSearch';}return this.apiClient.callApi('/api/v2/teams/search','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TelephonyApi=/*#__PURE__*/function(){/** * Telephony service. * @module purecloud-platform-client-v2/api/TelephonyApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TelephonyApi. * @alias module:purecloud-platform-client-v2/api/TelephonyApi @@ -16334,7 +16418,7 @@ if(downloadId===undefined||downloadId===null){throw'Missing the required paramet if(sIPSearchPublicRequest===undefined||sIPSearchPublicRequest===null){throw'Missing the required parameter "sIPSearchPublicRequest" when calling postTelephonySiptracesDownload';}return this.apiClient.callApi('/api/v2/telephony/siptraces/download','POST',{},{},{},{},sIPSearchPublicRequest,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TelephonyProvidersEdgeApi=/*#__PURE__*/function(){/** * TelephonyProvidersEdge service. * @module purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TelephonyProvidersEdgeApi. * @alias module:purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi @@ -17157,7 +17241,7 @@ if(trunkBaseSettingsId===undefined||trunkBaseSettingsId===null){throw'Missing th if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesTrunkbasesetting';}return this.apiClient.callApi('/api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}','PUT',{'trunkBaseSettingsId':trunkBaseSettingsId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TextbotsApi=/*#__PURE__*/function(){/** * Textbots service. * @module purecloud-platform-client-v2/api/TextbotsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TextbotsApi. * @alias module:purecloud-platform-client-v2/api/TextbotsApi @@ -17192,7 +17276,7 @@ if(launchRequest===undefined||launchRequest===null){throw'Missing the required p if(postTextRequest===undefined||postTextRequest===null){throw'Missing the required parameter "postTextRequest" when calling postTextbotsBotsExecute';}return this.apiClient.callApi('/api/v2/textbots/bots/execute','POST',{},{},{},{},postTextRequest,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TokensApi=/*#__PURE__*/function(){/** * Tokens service. * @module purecloud-platform-client-v2/api/TokensApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TokensApi. * @alias module:purecloud-platform-client-v2/api/TokensApi @@ -17226,7 +17310,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user */},{key:"putTokensTimeout",value:function putTokensTimeout(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/tokens/timeout','PUT',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UploadsApi=/*#__PURE__*/function(){/** * Uploads service. * @module purecloud-platform-client-v2/api/UploadsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UploadsApi. * @alias module:purecloud-platform-client-v2/api/UploadsApi @@ -17292,7 +17376,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postUploadsWorkforcemanagementHistoricaldataCsv';}return this.apiClient.callApi('/api/v2/uploads/workforcemanagement/historicaldata/csv','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UsageApi=/*#__PURE__*/function(){/** * Usage service. * @module purecloud-platform-client-v2/api/UsageApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UsageApi. * @alias module:purecloud-platform-client-v2/api/UsageApi @@ -17346,7 +17430,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postUsageSimplesearch';}return this.apiClient.callApi('/api/v2/usage/simplesearch','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UserRecordingsApi=/*#__PURE__*/function(){/** * UserRecordings service. * @module purecloud-platform-client-v2/api/UserRecordingsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UserRecordingsApi. * @alias module:purecloud-platform-client-v2/api/UserRecordingsApi @@ -17403,7 +17487,7 @@ if(recordingId===undefined||recordingId===null){throw'Missing the required param if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserrecording';}return this.apiClient.callApi('/api/v2/userrecordings/{recordingId}','PUT',{'recordingId':recordingId},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UsersApi=/*#__PURE__*/function(){/** * Users service. * @module purecloud-platform-client-v2/api/UsersApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UsersApi. * @alias module:purecloud-platform-client-v2/api/UsersApi @@ -17728,6 +17812,13 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user * @param {Object} opts.integrationPresenceSource Gets an integration presence for users instead of their defaults. This parameter will only be used when presence is provided as an expand. When using this parameter the maximum number of users that can be returned is 100. * @param {Object} opts.state Only list users of this state (default to active) */},{key:"getUsers",value:function getUsers(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/users','GET',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber'],'id':this.apiClient.buildCollectionParam(opts['id'],'multi'),'jabberId':this.apiClient.buildCollectionParam(opts['jabberId'],'multi'),'sortOrder':opts['sortOrder'],'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi'),'integrationPresenceSource':opts['integrationPresenceSource'],'state':opts['state']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get chats for a user + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.excludeClosed Whether or not to exclude closed chats + * @param {Boolean} opts.includePresence Whether or not to include user presence + * @param {String} opts.after The key to start after + */},{key:"getUsersChatsMe",value:function getUsersChatsMe(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/users/chats/me','GET',{},{'excludeClosed':opts['excludeClosed'],'includePresence':opts['includePresence'],'after':opts['after']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get list of Development Activities * Either moduleId or userId is required. Results are filtered based on the applicable permissions. * @param {Object} opts Optional parameters @@ -18093,7 +18184,7 @@ if(verifierId===undefined||verifierId===null){throw'Missing the required paramet if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserVerifier';}return this.apiClient.callApi('/api/v2/users/{userId}/verifiers/{verifierId}','PUT',{'userId':userId,'verifierId':verifierId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UtilitiesApi=/*#__PURE__*/function(){/** * Utilities service. * @module purecloud-platform-client-v2/api/UtilitiesApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UtilitiesApi. * @alias module:purecloud-platform-client-v2/api/UtilitiesApi @@ -18120,7 +18211,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postCertificateDetails';}return this.apiClient.callApi('/api/v2/certificate/details','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var VoicemailApi=/*#__PURE__*/function(){/** * Voicemail service. * @module purecloud-platform-client-v2/api/VoicemailApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new VoicemailApi. * @alias module:purecloud-platform-client-v2/api/VoicemailApi @@ -18207,6 +18298,19 @@ if(queueId===undefined||queueId===null){throw'Missing the required parameter "qu * @param {Array.} opts.expand expand */},{key:"getVoicemailSearch",value:function getVoicemailSearch(q64,opts){opts=opts||{};// verify the required parameter 'q64' is set if(q64===undefined||q64===null){throw'Missing the required parameter "q64" when calling getVoicemailSearch';}return this.apiClient.callApi('/api/v2/voicemail/search','GET',{},{'q64':q64,'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get a user's mailbox information + * + * @param {String} userId userId + */},{key:"getVoicemailUserMailbox",value:function getVoicemailUserMailbox(userId){// verify the required parameter 'userId' is set +if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling getVoicemailUserMailbox';}return this.apiClient.callApi('/api/v2/voicemail/users/{userId}/mailbox','GET',{'userId':userId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * List voicemail messages + * + * @param {String} userId User ID + * @param {Object} opts Optional parameters + * @param {Number} opts.pageSize Page size (default to 25) + * @param {Number} opts.pageNumber Page number (default to 1) + */},{key:"getVoicemailUserMessages",value:function getVoicemailUserMessages(userId,opts){opts=opts||{};// verify the required parameter 'userId' is set +if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling getVoicemailUserMessages';}return this.apiClient.callApi('/api/v2/voicemail/users/{userId}/messages','GET',{'userId':userId},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get a user's voicemail policy * * @param {String} userId User ID @@ -18269,7 +18373,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putVoicemailUserpolicy';}return this.apiClient.callApi('/api/v2/voicemail/userpolicies/{userId}','PUT',{'userId':userId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WebChatApi=/*#__PURE__*/function(){/** * WebChat service. * @module purecloud-platform-client-v2/api/WebChatApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WebChatApi. * @alias module:purecloud-platform-client-v2/api/WebChatApi @@ -18404,7 +18508,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putWebchatSettings';}return this.apiClient.callApi('/api/v2/webchat/settings','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WebDeploymentsApi=/*#__PURE__*/function(){/** * WebDeployments service. * @module purecloud-platform-client-v2/api/WebDeploymentsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WebDeploymentsApi. * @alias module:purecloud-platform-client-v2/api/WebDeploymentsApi @@ -18525,7 +18629,7 @@ if(deploymentId===undefined||deploymentId===null){throw'Missing the required par if(deployment===undefined||deployment===null){throw'Missing the required parameter "deployment" when calling putWebdeploymentsDeployment';}return this.apiClient.callApi('/api/v2/webdeployments/deployments/{deploymentId}','PUT',{'deploymentId':deploymentId},{},{},{},deployment,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WebMessagingApi=/*#__PURE__*/function(){/** * WebMessaging service. * @module purecloud-platform-client-v2/api/WebMessagingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WebMessagingApi. * @alias module:purecloud-platform-client-v2/api/WebMessagingApi @@ -18541,7 +18645,7 @@ if(deployment===undefined||deployment===null){throw'Missing the required paramet */return _createClass(WebMessagingApi,[{key:"getWebmessagingMessages",value:function getWebmessagingMessages(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/webmessaging/messages','GET',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WidgetsApi=/*#__PURE__*/function(){/** * Widgets service. * @module purecloud-platform-client-v2/api/WidgetsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WidgetsApi. * @alias module:purecloud-platform-client-v2/api/WidgetsApi @@ -18576,7 +18680,7 @@ if(deploymentId===undefined||deploymentId===null){throw'Missing the required par if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putWidgetsDeployment';}return this.apiClient.callApi('/api/v2/widgets/deployments/{deploymentId}','PUT',{'deploymentId':deploymentId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WorkforceManagementApi=/*#__PURE__*/function(){/** * WorkforceManagement service. * @module purecloud-platform-client-v2/api/WorkforceManagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WorkforceManagementApi. * @alias module:purecloud-platform-client-v2/api/WorkforceManagementApi @@ -20357,7 +20461,7 @@ if(timeOffLimitId===undefined||timeOffLimitId===null){throw'Missing the required * *

    * @module purecloud-platform-client-v2/index - * @version 206.0.0 + * @version 207.0.0 */var platformClient=/*#__PURE__*/_createClass(function platformClient(){_classCallCheck(this,platformClient);/** * The ApiClient constructor. * @property {module:purecloud-platform-client-v2/ApiClient} diff --git a/build/dist/web-cjs/purecloud-platform-client-v2.js b/build/dist/web-cjs/purecloud-platform-client-v2.js index 995be2e5c..0d4b1bdac 100644 --- a/build/dist/web-cjs/purecloud-platform-client-v2.js +++ b/build/dist/web-cjs/purecloud-platform-client-v2.js @@ -6157,18 +6157,30 @@ axios.Cancel=axios.CanceledError;// Expose all/spread axios.all=function all(promises){return Promise.all(promises);};axios.spread=spread;// Expose isAxiosError axios.isAxiosError=isAxiosError;// Expose mergeConfig axios.mergeConfig=mergeConfig;axios.AxiosHeaders=AxiosHeaders$1;axios.formToJSON=function(thing){return formDataToJSON(utils$1.isHTMLForm(thing)?new FormData(thing):thing);};axios.getAdapter=adapters.getAdapter;axios.HttpStatusCode=HttpStatusCode$1;axios["default"]=axios;// this module should only have a default export -var axios$1=axios;var logLevelEnum={level:{LNone:'none',LError:'error',LDebug:'debug',LTrace:'trace'}};var logFormatEnum={formats:{JSON:'json',TEXT:'text'}};var Logger=/*#__PURE__*/function(){function Logger(){_classCallCheck(this,Logger);this.log_level=logLevelEnum.level.LNone;this.log_format=logFormatEnum.formats.TEXT;this.log_to_console=true;this.log_file_path;this.log_response_body=false;this.log_request_body=false;this.setLogger();}return _createClass(Logger,[{key:"logLevelEnum",get:function get(){return logLevelEnum;}},{key:"logFormatEnum",get:function get(){return logFormatEnum;}},{key:"setLogger",value:function setLogger(){}},{key:"log",value:function log(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody){var content=this.formatLog(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody);if(typeof window!=='undefined'){var shouldLog=this.calculateLogLevel(level);if(shouldLog>0&&this.log_to_console===true){if(this.log_format===this.logFormatEnum.formats.JSON){console.log(content);}else{console.log("".concat(level.toUpperCase(),": ").concat(content));}}}else{if(this.logger.transports.length>0)this.logger.log(level,content);}}},{key:"calculateLogLevel",value:function calculateLogLevel(level){switch(this.log_level){case this.logLevelEnum.level.LError:if(level!==this.logLevelEnum.level.LError){return-1;}return 1;case this.logLevelEnum.level.LDebug:if(level===this.logLevelEnum.level.LTrace){return-1;}return 1;case this.logLevelEnum.level.LTrace:return 1;default:return-1;}}},{key:"formatLog",value:function formatLog(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody){var result;var localRequestHeaders=requestHeaders?JSON.parse(JSON.stringify(requestHeaders)):null;var localResponseHeaders=responseHeaders?JSON.parse(JSON.stringify(responseHeaders)):null;var localRequestBody=requestBody?JSON.parse(JSON.stringify(requestBody)):null;var localResponseBody=responseBody?JSON.parse(JSON.stringify(responseBody)):null;if(requestHeaders)localRequestHeaders['Authorization']='[REDACTED]';if(!this.log_request_body)localRequestBody=undefined;if(!this.log_response_body)localResponseBody=undefined;if(this.log_format&&this.log_format===logFormatEnum.formats.JSON){result={level:level,date:new Date().toISOString(),method:method,url:decodeURIComponent(url),correlationId:localResponseHeaders?localResponseHeaders['inin-correlation-id']?localResponseHeaders['inin-correlation-id']:'':'',statusCode:statusCode};if(localRequestHeaders)result.requestHeaders=localRequestHeaders;if(localResponseHeaders)result.responseHeaders=localResponseHeaders;if(localRequestBody)result.requestBody=localRequestBody;if(localResponseBody)result.responseBody=localResponseBody;}else{result="".concat(new Date().toISOString(),"\n=== REQUEST === \n").concat(this.formatValue('URL',decodeURIComponent(url))).concat(this.formatValue('Method',method)).concat(this.formatValue('Headers',this.formatHeaderString(localRequestHeaders))).concat(this.formatValue('Body',localRequestBody?JSON.stringify(localRequestBody,null,2):''),"\n=== RESPONSE ===\n").concat(this.formatValue('Status',statusCode)).concat(this.formatValue('Headers',this.formatHeaderString(localResponseHeaders))).concat(this.formatValue('CorrelationId',localResponseHeaders?localResponseHeaders['inin-correlation-id']?localResponseHeaders['inin-correlation-id']:'':'')).concat(this.formatValue('Body',localResponseBody?JSON.stringify(localResponseBody,null,2):''));}return result;}},{key:"formatHeaderString",value:function formatHeaderString(headers){var headerString='';if(!headers)return headerString;for(var _i=0,_Object$entries=Object.entries(headers);_i<_Object$entries.length;_i++){var _Object$entries$_i=_slicedToArray(_Object$entries[_i],2),key=_Object$entries$_i[0],value=_Object$entries$_i[1];headerString+="\n\t".concat(key,": ").concat(value);}return headerString;}},{key:"formatValue",value:function formatValue(key,value){if(!value||value===''||value==='{}')return'';return"".concat(key,": ").concat(value,"\n");}},{key:"getLogLevel",value:function getLogLevel(level){switch(level){case'error':return logLevelEnum.level.LError;case'debug':return logLevelEnum.level.LDebug;case'trace':return logLevelEnum.level.LTrace;default:return logLevelEnum.level.LNone;}}},{key:"getLogFormat",value:function getLogFormat(format){switch(format){case'json':return logFormatEnum.formats.JSON;default:return logFormatEnum.formats.TEXT;}}}]);}();var Configuration=/*#__PURE__*/function(){function Configuration(){_classCallCheck(this,Configuration);if(!Configuration.instance){Configuration.instance=this;}if(typeof window!=='undefined'){this.configPath='';}else{var os=require('os');var path=require('path');this.configPath=path.join(os.homedir(),'.genesyscloudjavascript','config');}this.refresh_access_token=true;this.refresh_token_wait_max=10;this.live_reload_config=true;this.host;this.environment;this.basePath;this.authUrl;this.config;this.logger=new Logger();this.setEnvironment();this.liveLoadConfig();}return _createClass(Configuration,[{key:"instance",get:/** +var axios$1=axios;var logLevelEnum={level:{LNone:'none',LError:'error',LDebug:'debug',LTrace:'trace'}};var logFormatEnum={formats:{JSON:'json',TEXT:'text'}};var Logger=/*#__PURE__*/function(){function Logger(){_classCallCheck(this,Logger);this.log_level=logLevelEnum.level.LNone;this.log_format=logFormatEnum.formats.TEXT;this.log_to_console=true;this.log_file_path;this.log_response_body=false;this.log_request_body=false;this.setLogger();}return _createClass(Logger,[{key:"logLevelEnum",get:function get(){return logLevelEnum;}},{key:"logFormatEnum",get:function get(){return logFormatEnum;}},{key:"setLogger",value:function setLogger(){}},{key:"log",value:function log(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody){var content=this.formatLog(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody);if(typeof window!=='undefined'){var shouldLog=this.calculateLogLevel(level);if(shouldLog>0&&this.log_to_console===true){if(this.log_format===this.logFormatEnum.formats.JSON){console.log(content);}else{console.log("".concat(level.toUpperCase(),": ").concat(content));}}}else{if(this.logger.transports.length>0)this.logger.log(level,content);}}},{key:"calculateLogLevel",value:function calculateLogLevel(level){switch(this.log_level){case this.logLevelEnum.level.LError:if(level!==this.logLevelEnum.level.LError){return-1;}return 1;case this.logLevelEnum.level.LDebug:if(level===this.logLevelEnum.level.LTrace){return-1;}return 1;case this.logLevelEnum.level.LTrace:return 1;default:return-1;}}},{key:"formatLog",value:function formatLog(level,statusCode,method,url,requestHeaders,responseHeaders,requestBody,responseBody){var result;var localRequestHeaders=requestHeaders?JSON.parse(JSON.stringify(requestHeaders)):null;var localResponseHeaders=responseHeaders?JSON.parse(JSON.stringify(responseHeaders)):null;var localRequestBody=requestBody?JSON.parse(JSON.stringify(requestBody)):null;var localResponseBody=responseBody?JSON.parse(JSON.stringify(responseBody)):null;if(requestHeaders)localRequestHeaders['Authorization']='[REDACTED]';if(!this.log_request_body)localRequestBody=undefined;if(!this.log_response_body)localResponseBody=undefined;if(this.log_format&&this.log_format===logFormatEnum.formats.JSON){result={level:level,date:new Date().toISOString(),method:method,url:decodeURIComponent(url),correlationId:localResponseHeaders?localResponseHeaders['inin-correlation-id']?localResponseHeaders['inin-correlation-id']:'':'',statusCode:statusCode};if(localRequestHeaders)result.requestHeaders=localRequestHeaders;if(localResponseHeaders)result.responseHeaders=localResponseHeaders;if(localRequestBody)result.requestBody=localRequestBody;if(localResponseBody)result.responseBody=localResponseBody;}else{result="".concat(new Date().toISOString(),"\n=== REQUEST === \n").concat(this.formatValue('URL',decodeURIComponent(url))).concat(this.formatValue('Method',method)).concat(this.formatValue('Headers',this.formatHeaderString(localRequestHeaders))).concat(this.formatValue('Body',localRequestBody?JSON.stringify(localRequestBody,null,2):''),"\n=== RESPONSE ===\n").concat(this.formatValue('Status',statusCode)).concat(this.formatValue('Headers',this.formatHeaderString(localResponseHeaders))).concat(this.formatValue('CorrelationId',localResponseHeaders?localResponseHeaders['inin-correlation-id']?localResponseHeaders['inin-correlation-id']:'':'')).concat(this.formatValue('Body',localResponseBody?JSON.stringify(localResponseBody,null,2):''));}return result;}},{key:"formatHeaderString",value:function formatHeaderString(headers){var headerString='';if(!headers)return headerString;for(var _i=0,_Object$entries=Object.entries(headers);_i<_Object$entries.length;_i++){var _Object$entries$_i=_slicedToArray(_Object$entries[_i],2),key=_Object$entries$_i[0],value=_Object$entries$_i[1];headerString+="\n\t".concat(key,": ").concat(value);}return headerString;}},{key:"formatValue",value:function formatValue(key,value){if(!value||value===''||value==='{}')return'';return"".concat(key,": ").concat(value,"\n");}},{key:"getLogLevel",value:function getLogLevel(level){switch(level){case'error':return logLevelEnum.level.LError;case'debug':return logLevelEnum.level.LDebug;case'trace':return logLevelEnum.level.LTrace;default:return logLevelEnum.level.LNone;}}},{key:"getLogFormat",value:function getLogFormat(format){switch(format){case'json':return logFormatEnum.formats.JSON;default:return logFormatEnum.formats.TEXT;}}}]);}();var Configuration=/*#__PURE__*/function(){function Configuration(){_classCallCheck(this,Configuration);if(!Configuration.instance){Configuration.instance=this;}if(typeof window!=='undefined'){this.configPath='';}else{var os=require('os');var path=require('path');this.configPath=path.join(os.homedir(),'.genesyscloudjavascript','config');}this.refresh_access_token=true;this.refresh_token_wait_max=10;this.live_reload_config=true;this.host;this.environment;this.basePath;this.authUrl;this.config;this.gateway=undefined;this.logger=new Logger();this.setEnvironment();this.liveLoadConfig();}return _createClass(Configuration,[{key:"instance",get:/** * Singleton getter */function get(){return Configuration.instance;}/** * Singleton setter */,set:function set(value){Configuration.instance=value;}},{key:"liveLoadConfig",value:function liveLoadConfig(){// If in browser, don't read config file, use default values -this.configPath='';}},{key:"setConfigPath",value:function setConfigPath(path){if(path&&path!==this.configPath){this.configPath=path;this.liveLoadConfig();}}},{key:"updateConfigFromFile",value:function updateConfigFromFile(){}},{key:"updateConfigValues",value:function updateConfigValues(){this.logger.log_level=this.logger.getLogLevel(this.getConfigString('logging','log_level'));this.logger.log_format=this.logger.getLogFormat(this.getConfigString('logging','log_format'));this.logger.log_to_console=this.getConfigBoolean('logging','log_to_console')!==undefined?this.getConfigBoolean('logging','log_to_console'):this.logger.log_to_console;this.logger.log_file_path=this.getConfigString('logging','log_file_path')!==undefined?this.getConfigString('logging','log_file_path'):this.logger.log_file_path;this.logger.log_response_body=this.getConfigBoolean('logging','log_response_body')!==undefined?this.getConfigBoolean('logging','log_response_body'):this.logger.log_response_body;this.logger.log_request_body=this.getConfigBoolean('logging','log_request_body')!==undefined?this.getConfigBoolean('logging','log_request_body'):this.logger.log_request_body;this.refresh_access_token=this.getConfigBoolean('reauthentication','refresh_access_token')!==undefined?this.getConfigBoolean('reauthentication','refresh_access_token'):this.refresh_access_token;this.refresh_token_wait_max=this.getConfigInt('reauthentication','refresh_token_wait_max')!==undefined?this.getConfigInt('reauthentication','refresh_token_wait_max'):this.refresh_token_wait_max;this.live_reload_config=this.getConfigBoolean('general','live_reload_config')!==undefined?this.getConfigBoolean('general','live_reload_config'):this.live_reload_config;this.host=this.getConfigString('general','host')!==undefined?this.getConfigString('general','host'):this.host;this.setEnvironment();// Update logging configs -this.logger.setLogger();}},{key:"setEnvironment",value:function setEnvironment(env){// Default value +this.configPath='';}},{key:"setConfigPath",value:function setConfigPath(path){if(path&&path!==this.configPath){this.configPath=path;this.liveLoadConfig();}}},{key:"updateConfigFromFile",value:function updateConfigFromFile(){}},{key:"updateConfigValues",value:function updateConfigValues(){this.logger.log_level=this.logger.getLogLevel(this.getConfigString('logging','log_level'));this.logger.log_format=this.logger.getLogFormat(this.getConfigString('logging','log_format'));this.logger.log_to_console=this.getConfigBoolean('logging','log_to_console')!==undefined?this.getConfigBoolean('logging','log_to_console'):this.logger.log_to_console;this.logger.log_file_path=this.getConfigString('logging','log_file_path')!==undefined?this.getConfigString('logging','log_file_path'):this.logger.log_file_path;this.logger.log_response_body=this.getConfigBoolean('logging','log_response_body')!==undefined?this.getConfigBoolean('logging','log_response_body'):this.logger.log_response_body;this.logger.log_request_body=this.getConfigBoolean('logging','log_request_body')!==undefined?this.getConfigBoolean('logging','log_request_body'):this.logger.log_request_body;this.refresh_access_token=this.getConfigBoolean('reauthentication','refresh_access_token')!==undefined?this.getConfigBoolean('reauthentication','refresh_access_token'):this.refresh_access_token;this.refresh_token_wait_max=this.getConfigInt('reauthentication','refresh_token_wait_max')!==undefined?this.getConfigInt('reauthentication','refresh_token_wait_max'):this.refresh_token_wait_max;this.live_reload_config=this.getConfigBoolean('general','live_reload_config')!==undefined?this.getConfigBoolean('general','live_reload_config'):this.live_reload_config;this.host=this.getConfigString('general','host')!==undefined?this.getConfigString('general','host'):this.host;if(this.getConfigString('gateway','host')!==undefined){var gateway={host:this.getConfigString('gateway','host')};if(this.getConfigString('gateway','protocol')!==undefined)gateway.protocol=this.getConfigString('gateway','protocol');if(this.getConfigInt('gateway','port')!==undefined)gateway.port=this.getConfigInt('gateway','port');if(this.getConfigString('gateway','path_params_login')!==undefined)gateway.path_params_login=this.getConfigString('gateway','path_params_login');if(this.getConfigString('gateway','path_params_api')!==undefined)gateway.path_params_api=this.getConfigString('gateway','path_params_api');if(this.getConfigString('gateway','username')!==undefined)gateway.username=this.getConfigString('gateway','username');if(this.getConfigString('gateway','password')!==undefined)gateway.password=this.getConfigString('gateway','password');this.setGateway(gateway);}else{this.setGateway();}this.setEnvironment();// Update logging configs +this.logger.setLogger();}/** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {number} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */},{key:"setGateway",value:function setGateway(gateway){if(gateway){this.gateway={host:''};if(gateway.protocol)this.gateway.protocol=gateway.protocol;else this.gateway.protocol='https';if(gateway.host)this.gateway.host=gateway.host;else this.gateway.host='';if(gateway.port&&gateway.port>-1)this.gateway.port=gateway.port;else this.gateway.port=-1;if(gateway.path_params_login){this.gateway.path_params_login=gateway.path_params_login;// Strip trailing slash +this.gateway.path_params_login=this.gateway.path_params_login.replace(/\/+$/,'');}else this.gateway.path_params_login='';if(gateway.path_params_api){this.gateway.path_params_api=gateway.path_params_api;// Strip trailing slash +this.gateway.path_params_api=this.gateway.path_params_api.replace(/\/+$/,'');}else this.gateway.path_params_api='';if(gateway.username)this.gateway.username=gateway.username;if(gateway.password)this.gateway.password=gateway.password;}else{this.gateway=undefined;}}},{key:"setEnvironment",value:function setEnvironment(env){// Default value if(env)this.environment=env;else this.environment=this.host?this.host:'mypurecloud.com';// Strip trailing slash this.environment=this.environment.replace(/\/+$/,'');// Strip protocol and subdomain -if(this.environment.startsWith('https://'))this.environment=this.environment.substring(8);if(this.environment.startsWith('http://'))this.environment=this.environment.substring(7);if(this.environment.startsWith('api.'))this.environment=this.environment.substring(4);this.basePath="https://api.".concat(this.environment);this.authUrl="https://login.".concat(this.environment);}},{key:"getConfigString",value:function getConfigString(section,key){if(this.config._sections[section])return this.config._sections[section][key];}},{key:"getConfigBoolean",value:function getConfigBoolean(section,key){if(this.config._sections[section]&&this.config._sections[section][key]!==undefined){if(typeof this.config._sections[section][key]==='string'){return this.config._sections[section][key]==='true';}else return this.config._sections[section][key];}}},{key:"getConfigInt",value:function getConfigInt(section,key){if(this.config._sections[section]&&this.config._sections[section][key]){if(typeof this.config._sections[section][key]==='string'){return parseInt(this.config._sections[section][key]);}else return this.config._sections[section][key];}}}]);}();/** +if(this.environment.startsWith('https://'))this.environment=this.environment.substring(8);if(this.environment.startsWith('http://'))this.environment=this.environment.substring(7);if(this.environment.startsWith('api.'))this.environment=this.environment.substring(4);this.basePath="https://api.".concat(this.environment);this.authUrl="https://login.".concat(this.environment);}},{key:"getConfUrl",value:function getConfUrl(pathType,regionUrl){if(!this.gateway)return regionUrl;if(!this.gateway.host)return regionUrl;var url=this.gateway.protocol+'://'+this.gateway.host;if(this.gateway.port>-1)url=url+':'+this.gateway.port.toString();if(pathType==='login'){if(this.gateway.path_params_login){if(this.gateway.path_params_login.startsWith('/'))url=url+this.gateway.path_params_login;else url=url+'/'+this.gateway.path_params_login;}}else{if(this.gateway.path_params_api){if(this.gateway.path_params_api.startsWith('/'))url=url+this.gateway.path_params_api;else url=url+'/'+this.gateway.path_params_api;}}return url;}},{key:"getConfigString",value:function getConfigString(section,key){if(this.config._sections[section])return this.config._sections[section][key];}},{key:"getConfigBoolean",value:function getConfigBoolean(section,key){if(this.config._sections[section]&&this.config._sections[section][key]!==undefined){if(typeof this.config._sections[section][key]==='string'){return this.config._sections[section][key]==='true';}else return this.config._sections[section][key];}}},{key:"getConfigInt",value:function getConfigInt(section,key){if(this.config._sections[section]&&this.config._sections[section][key]){if(typeof this.config._sections[section][key]==='string'){return parseInt(this.config._sections[section][key]);}else return this.config._sections[section][key];}}}]);}();/** * @module purecloud-platform-client-v2/ApiClient - * @version 206.0.0 + * @version 207.0.0 */var ApiClient=/*#__PURE__*/function(){/** * Manages low level client-server communications, parameter marshalling, etc. There should not be any need for an * application to use this class directly - the *Api and model classes provide the public API for the service. The @@ -6237,6 +6249,16 @@ var tempState=this.authData.state;this.authData=localStorage.getItem("".concat(t * @description Sets the environment used by the session * @param {string} environment - (Optional, default "mypurecloud.com") Environment the session use, e.g. mypurecloud.ie, mypurecloud.com.au, etc. */},{key:"setEnvironment",value:function setEnvironment(environment){this.config.setEnvironment(environment);}/** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {string} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater than 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */},{key:"setGateway",value:function setGateway(gateway){this.config.setGateway(gateway);}/** * @description Initiates the implicit grant login flow. Will attempt to load the token from local storage, if enabled. * @param {string} clientId - The client ID of an OAuth Implicit Grant client * @param {string} redirectUri - The redirect URI of the OAuth Implicit Grant client @@ -6252,35 +6274,35 @@ _this2._testTokenAccess().then(function(){if(!_this2.authData.state&&opts.state) * @description Initiates the client credentials login flow. Only available in node apps. * @param {string} clientId - The client ID of an OAuth Implicit Grant client * @param {string} clientSecret - The client secret of an OAuth Implicit Grant client - */},{key:"loginClientCredentialsGrant",value:function loginClientCredentialsGrant(clientId,clientSecret){var _this3=this;this.clientId=clientId;var authHeader=Buffer.from("".concat(clientId,":").concat(clientSecret)).toString('base64');return new Promise(function(resolve,reject){// Block browsers from using client credentials -if(typeof window!=='undefined'){reject(new Error('The client credentials grant is not supported in a browser.'));return;}var headers={'Authorization':"Basic ".concat(authHeader)};axios$1({method:"POST",url:"https://login.".concat(_this3.config.environment,"/oauth/token"),headers:headers,data:'grant_type=client_credentials',httpsAgent:_this3.proxyAgent}).then(function(response){// Logging -_this3.config.logger.log('trace',response.status,'POST',"https://login.".concat(_this3.config.environment,"/oauth/token"),headers,response.headers,{grant_type:'client_credentials'},undefined);_this3.config.logger.log('debug',response.status,'POST',"https://login.".concat(_this3.config.environment,"/oauth/token"),headers,undefined,{grant_type:'client_credentials'},undefined);// Save access token + */},{key:"loginClientCredentialsGrant",value:function loginClientCredentialsGrant(clientId,clientSecret){var _this3=this;this.clientId=clientId;var authHeader=Buffer.from("".concat(clientId,":").concat(clientSecret)).toString('base64');var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));return new Promise(function(resolve,reject){// Block browsers from using client credentials +if(typeof window!=='undefined'){reject(new Error('The client credentials grant is not supported in a browser.'));return;}var headers={'Authorization':"Basic ".concat(authHeader)};axios$1({method:"POST",url:"".concat(loginBasePath,"/oauth/token"),headers:headers,data:'grant_type=client_credentials',httpsAgent:_this3.proxyAgent}).then(function(response){// Logging +_this3.config.logger.log('trace',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),headers,response.headers,{grant_type:'client_credentials'},undefined);_this3.config.logger.log('debug',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),headers,undefined,{grant_type:'client_credentials'},undefined);// Save access token _this3.setAccessToken(response.data['access_token']);// Set expiry time _this3.authData.tokenExpiryTime=new Date().getTime()+response.data['expires_in']*1000;_this3.authData.tokenExpiryTimeString=new Date(_this3.authData.tokenExpiryTime).toUTCString();// Return auth data resolve(_this3.authData);})["catch"](function(error){// Log error -if(error.response){_this3.config.logger.log('error',error.response.status,'POST',"https://login.".concat(_this3.config.environment,"/oauth/token"),headers,error.response.headers,{grant_type:'client_credentials'},error.response.data);}reject(error);});});}/** +if(error.response){_this3.config.logger.log('error',error.response.status,'POST',"".concat(loginBasePath,"/oauth/token"),headers,error.response.headers,{grant_type:'client_credentials'},error.response.data);}reject(error);});});}/** * @description Initiates the Saml2Bearerflow. Only available in node apps. * @param {string} clientId - The client ID of an OAuth Implicit Grant client * @param {string} clientSecret - The client secret of an OAuth Implicit Grant client * @param {string} orgName - The orgName of an OAuth Implicit Grant client * @param {string} assertion - The saml2bearer assertion - */},{key:"loginSaml2BearerGrant",value:function loginSaml2BearerGrant(clientId,clientSecret,orgName,assertion){var _this4=this;this.clientId=clientId;return new Promise(function(resolve,reject){if(typeof window!=='undefined'){reject(new Error('The saml2bearer grant is not supported in a browser.'));return;}var encodedData=Buffer.from(clientId+':'+clientSecret).toString('base64');var request=_this4._formAuthRequest(encodedData,{grant_type:'urn:ietf:params:oauth:grant-type:saml2-bearer',orgName:orgName,assertion:assertion});request.proxy=_this4.proxy;var bodyParam={grant_type:'urn:ietf:params:oauth:grant-type:saml2-bearer',orgName:orgName,assertion:assertion};// Handle response + */},{key:"loginSaml2BearerGrant",value:function loginSaml2BearerGrant(clientId,clientSecret,orgName,assertion){var _this4=this;this.clientId=clientId;var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));return new Promise(function(resolve,reject){if(typeof window!=='undefined'){reject(new Error('The saml2bearer grant is not supported in a browser.'));return;}var encodedData=Buffer.from(clientId+':'+clientSecret).toString('base64');var request=_this4._formAuthRequest(encodedData,{grant_type:'urn:ietf:params:oauth:grant-type:saml2-bearer',orgName:orgName,assertion:assertion});request.proxy=_this4.proxy;var bodyParam={grant_type:'urn:ietf:params:oauth:grant-type:saml2-bearer',orgName:orgName,assertion:assertion};// Handle response request.then(function(response){// Logging -_this4.config.logger.log('trace',response.status,'POST',"https://login.".concat(_this4.config.environment,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this4.config.logger.log('debug',response.status,'POST',"https://login.".concat(_this4.config.environment,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response +_this4.config.logger.log('trace',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this4.config.logger.log('debug',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response var access_token=response.data.access_token;_this4.setAccessToken(access_token);_this4.authData.tokenExpiryTime=new Date().getTime()+response.data['expires_in']*1000;_this4.authData.tokenExpiryTimeString=new Date(_this4.authData.tokenExpiryTime).toUTCString();// Return auth data resolve(_this4.authData);})["catch"](function(error){// Log error -if(error.response){_this4.config.logger.log('error',error.response.status,'POST',"https://login.".concat(_this4.config.environment,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});});}/** +if(error.response){_this4.config.logger.log('error',error.response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});});}/** * @description Completes the PKCE Code Authorization. * @param {string} clientId - The client ID of an OAuth Code Authorization Grant client * @param {string} codeVerifier - code verifier used to generate the code challenge * @param {string} authCode - Authorization code * @param {string} redirectUri - Authorized redirect URI for your Code Authorization client - */},{key:"authorizePKCEGrant",value:function authorizePKCEGrant(clientId,codeVerifier,authCode,redirectUri){var _this5=this;this.clientId=clientId;return new Promise(function(resolve,reject){var request=axios$1({method:"POST",url:"https://login.".concat(_this5.config.environment,"/oauth/token"),headers:{'Content-Type':'application/x-www-form-urlencoded'},data:qs__default["default"].stringify({grant_type:'authorization_code',code:authCode,code_verifier:codeVerifier,client_id:clientId,redirect_uri:redirectUri})});request.proxy=_this5.proxy;var bodyParam={grant_type:'authorization_code',code:authCode,code_verifier:codeVerifier,client_id:clientId,redirect_uri:redirectUri};// Handle response + */},{key:"authorizePKCEGrant",value:function authorizePKCEGrant(clientId,codeVerifier,authCode,redirectUri){var _this5=this;this.clientId=clientId;var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));return new Promise(function(resolve,reject){var request=axios$1({method:"POST",url:"".concat(loginBasePath,"/oauth/token"),headers:{'Content-Type':'application/x-www-form-urlencoded'},data:qs__default["default"].stringify({grant_type:'authorization_code',code:authCode,code_verifier:codeVerifier,client_id:clientId,redirect_uri:redirectUri})});request.proxy=_this5.proxy;var bodyParam={grant_type:'authorization_code',code:authCode,code_verifier:codeVerifier,client_id:clientId,redirect_uri:redirectUri};// Handle response request.then(function(response){// Logging -_this5.config.logger.log('trace',response.status,'POST',"https://login.".concat(_this5.config.environment,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this5.config.logger.log('debug',response.status,'POST',"https://login.".concat(_this5.config.environment,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response +_this5.config.logger.log('trace',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this5.config.logger.log('debug',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response var access_token=response.data.access_token;_this5.setAccessToken(access_token);_this5.authData.tokenExpiryTime=new Date().getTime()+response.data['expires_in']*1000;_this5.authData.tokenExpiryTimeString=new Date(_this5.authData.tokenExpiryTime).toUTCString();// Return auth data resolve(_this5.authData);})["catch"](function(error){// Log error -if(error.response){_this5.config.logger.log('error',error.response.status,'POST',"https://login.".concat(_this5.config.environment,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});});}/** +if(error.response){_this5.config.logger.log('error',error.response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});});}/** * @description Generate a random string used as PKCE Code Verifier - length = 43 to 128. * @param {number} nChar - code length */},{key:"generatePKCECodeVerifier",value:function generatePKCECodeVerifier(nChar){if(nChar<43||nChar>128){throw new Error("PKCE Code Verifier (length) must be between 43 and 128 characters");}// Check for window @@ -6346,15 +6368,15 @@ _this8._handleCodeAuthorizationResponse(request,bodyParam,resolve,reject);});}/* * @param {object} bodyParam - Input body data for authorization request * @param {function} resolve - Promise resolve callback * @param {function} reject - Promise reject callback - */},{key:"_handleCodeAuthorizationResponse",value:function _handleCodeAuthorizationResponse(request,bodyParam,resolve,reject){var _this9=this;request.then(function(response){// Logging -_this9.config.logger.log('trace',response.status,'POST',"https://login.".concat(_this9.config.environment,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this9.config.logger.log('debug',response.status,'POST',"https://login.".concat(_this9.config.environment,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response + */},{key:"_handleCodeAuthorizationResponse",value:function _handleCodeAuthorizationResponse(request,bodyParam,resolve,reject){var _this9=this;var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));request.then(function(response){// Logging +_this9.config.logger.log('trace',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,response.headers,bodyParam,undefined);_this9.config.logger.log('debug',response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,undefined,bodyParam,undefined);// Get access token from response var access_token=response.data.access_token;var refresh_token=response.data.refresh_token;_this9.setAccessToken(access_token);_this9.authData.refreshToken=refresh_token;_this9.authData.tokenExpiryTime=new Date().getTime()+response.data['expires_in']*1000;_this9.authData.tokenExpiryTimeString=new Date(_this9.authData.tokenExpiryTime).toUTCString();// Return auth data resolve(_this9.authData);})["catch"](function(error){// Log error -if(error.response){_this9.config.logger.log('error',error.response.status,'POST',"https://login.".concat(_this9.config.environment,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});}/** +if(error.response){_this9.config.logger.log('error',error.response.status,'POST',"".concat(loginBasePath,"/oauth/token"),request.headers,error.response.headers,bodyParam,error.response.data);}reject(error);});}/** * @description Utility function to create the request for auth requests * @param {string} encodedData - Base64 encoded client and clientSecret pair * @param {object} data - data to url form encode - */},{key:"_formAuthRequest",value:function _formAuthRequest(encodedData,data){var request=axios$1({method:"POST",url:"https://login.".concat(this.config.environment,"/oauth/token"),headers:{'Authorization':'Basic '+encodedData,'Content-Type':'application/x-www-form-urlencoded'},data:qs__default["default"].stringify(data)});return request;}/** + */},{key:"_formAuthRequest",value:function _formAuthRequest(encodedData,data){var loginBasePath=this.config.getConfUrl('login',"https://login.".concat(this.config.environment));var request=axios$1({method:"POST",url:"".concat(loginBasePath,"/oauth/token"),headers:{'Authorization':'Basic '+encodedData,'Content-Type':'application/x-www-form-urlencoded'},data:qs__default["default"].stringify(data)});return request;}/** * @description Handles an expired access token. Only available in node apps. * @param {string} statusCode - The status code of a request */},{key:"_handleExpiredAccessToken",value:function _handleExpiredAccessToken(){var _this10=this;return new Promise(function(resolve,reject){if(typeof window!=='undefined'){reject(new Error('This method is not supported in a browser.'));return;}if(!_this10.refreshInProgress){_this10.refreshInProgress=true;_this10.refreshCodeAuthorizationGrant(_this10.clientId,_this10.clientSecret,_this10.authData.refreshToken).then(function(){_this10.refreshInProgress=false;resolve();})["catch"](function(err){// Handle failure response @@ -6393,7 +6415,7 @@ this.setAccessToken(this.authentications['PureCloud OAuth'].accessToken);}/** * @description Constructs a URL to the auth server * @param {string} path - The path for the URL * @param {object} query - An object of key/value pairs to use for querystring keys/values - */},{key:"_buildAuthUrl",value:function _buildAuthUrl(path,query){if(!query)query={};return Object.keys(query).reduce(function(url,key){return!query[key]?url:"".concat(url,"&").concat(key,"=").concat(query[key]);},"".concat(this.config.authUrl,"/").concat(path,"?"));}/** + */},{key:"_buildAuthUrl",value:function _buildAuthUrl(path,query){if(!query)query={};var loginBasePath=this.config.getConfUrl('login',this.config.authUrl);return Object.keys(query).reduce(function(url,key){return!query[key]?url:"".concat(url,"&").concat(key,"=").concat(query[key]);},"".concat(loginBasePath,"/").concat(path,"?"));}/** * Returns a string representation for an actual parameter. * @param param The actual parameter. * @returns {String} The string representation of param. @@ -6412,7 +6434,7 @@ this.setAccessToken(this.authentications['PureCloud OAuth'].accessToken);}/** * @param {String} path The path to append to the base URL. * @param {Object} pathParams The parameter values to append. * @returns {String} The encoded path with parameter values substituted. - */},{key:"buildUrl",value:function buildUrl(path,pathParams){var _this12=this;if(!path.match(/^\//)){path="/".concat(path);}var url=this.config.basePath+path;url=url.replace(/\{([\w-]+)\}/g,function(fullMatch,key){var value;if(pathParams.hasOwnProperty(key)){value=_this12.paramToString(pathParams[key]);}else{value=fullMatch;}return encodeURIComponent(value);});return url;}/** + */},{key:"buildUrl",value:function buildUrl(path,pathParams){var _this12=this;if(!path.match(/^\//)){path="/".concat(path);}var url=this.config.getConfUrl('api',this.config.basePath)+path;url=url.replace(/\{([\w-]+)\}/g,function(fullMatch,key){var value;if(pathParams.hasOwnProperty(key)){value=_this12.paramToString(pathParams[key]);}else{value=fullMatch;}return encodeURIComponent(value);});return url;}/** * Checks whether the given content type represents JSON.
    * JSON content type examples:
    *
      @@ -6480,7 +6502,7 @@ resolve(data);})["catch"](function(error){var data=error;if(error.response&&erro that.config.logger.log('error',error.response.status,httpMethod,url,request.headers,error.response.headers,bodyParam,error.response.data);data=that.returnExtended===true?{status:error.response.status,statusText:error.response.statusText,headers:error.response.headers,body:error.response.data,text:error.response.text,error:error}:error.response.data?error.response.data:error.response.text;}reject(data);});}});}}]);}();var AgentAssistantsApi=/*#__PURE__*/function(){/** * AgentAssistants service. * @module purecloud-platform-client-v2/api/AgentAssistantsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AgentAssistantsApi. * @alias module:purecloud-platform-client-v2/api/AgentAssistantsApi @@ -6581,7 +6603,7 @@ if(queueId===undefined||queueId===null){throw'Missing the required parameter "qu if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAssistantQueue';}return this.apiClient.callApi('/api/v2/assistants/{assistantId}/queues/{queueId}','PUT',{'assistantId':assistantId,'queueId':queueId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AgentCopilotApi=/*#__PURE__*/function(){/** * AgentCopilot service. * @module purecloud-platform-client-v2/api/AgentCopilotApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AgentCopilotApi. * @alias module:purecloud-platform-client-v2/api/AgentCopilotApi @@ -6603,7 +6625,7 @@ if(assistantId===undefined||assistantId===null){throw'Missing the required param if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAssistantCopilot';}return this.apiClient.callApi('/api/v2/assistants/{assistantId}/copilot','PUT',{'assistantId':assistantId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AgentUIApi=/*#__PURE__*/function(){/** * AgentUI service. * @module purecloud-platform-client-v2/api/AgentUIApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AgentUIApi. * @alias module:purecloud-platform-client-v2/api/AgentUIApi @@ -6637,7 +6659,7 @@ if(agentId===undefined||agentId===null){throw'Missing the required parameter "ag if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';}return this.apiClient.callApi('/api/v2/users/agentui/agents/autoanswer/{agentId}/settings','PUT',{'agentId':agentId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AlertingApi=/*#__PURE__*/function(){/** * Alerting service. * @module purecloud-platform-client-v2/api/AlertingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AlertingApi. * @alias module:purecloud-platform-client-v2/api/AlertingApi @@ -6794,7 +6816,7 @@ if(ruleId===undefined||ruleId===null){throw'Missing the required parameter "rule if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAlertingRule';}return this.apiClient.callApi('/api/v2/alerting/rules/{ruleId}','PUT',{'ruleId':ruleId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AnalyticsApi=/*#__PURE__*/function(){/** * Analytics service. * @module purecloud-platform-client-v2/api/AnalyticsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AnalyticsApi. * @alias module:purecloud-platform-client-v2/api/AnalyticsApi @@ -7018,7 +7040,8 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user * @param {Number} opts.pageSize (default to 25) * @param {Array.} opts.id A list of user IDs to fetch by bulk * @param {Object} opts.state Only list users of this state - */},{key:"getAnalyticsReportingDashboardsUsers",value:function getAnalyticsReportingDashboardsUsers(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/analytics/reporting/dashboards/users','GET',{},{'sortBy':opts['sortBy'],'pageNumber':opts['pageNumber'],'pageSize':opts['pageSize'],'id':this.apiClient.buildCollectionParam(opts['id'],'multi'),'state':opts['state']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * @param {Boolean} opts.deletedOnly Only list deleted dashboards that are still recoverable + */},{key:"getAnalyticsReportingDashboardsUsers",value:function getAnalyticsReportingDashboardsUsers(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/analytics/reporting/dashboards/users','GET',{},{'sortBy':opts['sortBy'],'pageNumber':opts['pageNumber'],'pageSize':opts['pageSize'],'id':this.apiClient.buildCollectionParam(opts['id'],'multi'),'state':opts['state'],'deletedOnly':opts['deletedOnly']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get all view export requests for a user * * @param {Object} opts Optional parameters @@ -7052,9 +7075,10 @@ if(dashboardAccessFilter===undefined||dashboardAccessFilter===null){throw'Missin * @param {Number} opts.pageSize (default to 50) * @param {Boolean} opts.publicOnly If true, retrieve only public dashboards * @param {Boolean} opts.favoriteOnly If true, retrieve only favorite dashboards + * @param {Boolean} opts.deletedOnly If true, retrieve only deleted dashboards that are still recoverable * @param {String} opts.name retrieve dashboards that match with given name */},{key:"getAnalyticsReportingSettingsUserDashboards",value:function getAnalyticsReportingSettingsUserDashboards(userId,opts){opts=opts||{};// verify the required parameter 'userId' is set -if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling getAnalyticsReportingSettingsUserDashboards';}return this.apiClient.callApi('/api/v2/analytics/reporting/settings/users/{userId}/dashboards','GET',{'userId':userId},{'sortBy':opts['sortBy'],'pageNumber':opts['pageNumber'],'pageSize':opts['pageSize'],'publicOnly':opts['publicOnly'],'favoriteOnly':opts['favoriteOnly'],'name':opts['name']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** +if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling getAnalyticsReportingSettingsUserDashboards';}return this.apiClient.callApi('/api/v2/analytics/reporting/settings/users/{userId}/dashboards','GET',{'userId':userId},{'sortBy':opts['sortBy'],'pageNumber':opts['pageNumber'],'pageSize':opts['pageSize'],'publicOnly':opts['publicOnly'],'favoriteOnly':opts['favoriteOnly'],'deletedOnly':opts['deletedOnly'],'name':opts['name']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get status for async query for resolution aggregates * * @param {String} jobId jobId @@ -7298,7 +7322,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {Object} body query */},{key:"postAnalyticsRatelimitsAggregatesQuery",value:function postAnalyticsRatelimitsAggregatesQuery(body){// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAnalyticsRatelimitsAggregatesQuery';}return this.apiClient.callApi('/api/v2/analytics/ratelimits/aggregates/query','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** - * Bulk delete dashboards owned by other user(s) + * Bulk soft delete dashboards owned by other user(s) * * @param {Array.} body List of userIds */},{key:"postAnalyticsReportingDashboardsUsersBulkRemove",value:function postAnalyticsReportingDashboardsUsersBulkRemove(body){// verify the required parameter 'body' is set @@ -7308,7 +7332,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {Object} body ReportingExportJobRequest */},{key:"postAnalyticsReportingExports",value:function postAnalyticsReportingExports(body){// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAnalyticsReportingExports';}return this.apiClient.callApi('/api/v2/analytics/reporting/exports','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** - * Bulk remove dashboard configurations + * Bulk soft delete dashboard configurations * * @param {Object} body */},{key:"postAnalyticsReportingSettingsDashboardsBulkRemove",value:function postAnalyticsReportingSettingsDashboardsBulkRemove(body){// verify the required parameter 'body' is set @@ -7352,7 +7376,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * Query for task management aggregates * * @param {Object} body query - * postAnalyticsTaskmanagementAggregatesQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postAnalyticsTaskmanagementAggregatesQuery",value:function postAnalyticsTaskmanagementAggregatesQuery(body){// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAnalyticsTaskmanagementAggregatesQuery';}return this.apiClient.callApi('/api/v2/analytics/taskmanagement/aggregates/query','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Query for team activity observations @@ -7415,7 +7438,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAnalyticsDataretentionSettings';}return this.apiClient.callApi('/api/v2/analytics/dataretention/settings','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ArchitectApi=/*#__PURE__*/function(){/** * Architect service. * @module purecloud-platform-client-v2/api/ArchitectApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ArchitectApi. * @alias module:purecloud-platform-client-v2/api/ArchitectApi @@ -7905,7 +7928,7 @@ if(flowId===undefined||flowId===null){throw'Missing the required parameter "flow */},{key:"getFlowVersion",value:function getFlowVersion(flowId,versionId,opts){opts=opts||{};// verify the required parameter 'flowId' is set if(flowId===undefined||flowId===null){throw'Missing the required parameter "flowId" when calling getFlowVersion';}// verify the required parameter 'versionId' is set if(versionId===undefined||versionId===null){throw'Missing the required parameter "versionId" when calling getFlowVersion';}return this.apiClient.callApi('/api/v2/flows/{flowId}/versions/{versionId}','GET',{'flowId':flowId,'versionId':versionId},{'deleted':opts['deleted']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** - * Create flow version configuration + * Get flow version configuration * * @param {String} flowId Flow ID * @param {String} versionId Version ID @@ -8507,7 +8530,7 @@ if(milestoneId===undefined||milestoneId===null){throw'Missing the required param if(flowOutcomeId===undefined||flowOutcomeId===null){throw'Missing the required parameter "flowOutcomeId" when calling putFlowsOutcome';}return this.apiClient.callApi('/api/v2/flows/outcomes/{flowOutcomeId}','PUT',{'flowOutcomeId':flowOutcomeId},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AuditApi=/*#__PURE__*/function(){/** * Audit service. * @module purecloud-platform-client-v2/api/AuditApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AuditApi. * @alias module:purecloud-platform-client-v2/api/AuditApi @@ -8557,7 +8580,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAuditsQueryRealtimeRelated';}return this.apiClient.callApi('/api/v2/audits/query/realtime/related','POST',{},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var AuthorizationApi=/*#__PURE__*/function(){/** * Authorization service. * @module purecloud-platform-client-v2/api/AuthorizationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new AuthorizationApi. * @alias module:purecloud-platform-client-v2/api/AuthorizationApi @@ -8880,7 +8903,7 @@ if(subjectId===undefined||subjectId===null){throw'Missing the required parameter if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserRoles';}return this.apiClient.callApi('/api/v2/users/{subjectId}/roles','PUT',{'subjectId':subjectId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var BillingApi=/*#__PURE__*/function(){/** * Billing service. * @module purecloud-platform-client-v2/api/BillingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new BillingApi. * @alias module:purecloud-platform-client-v2/api/BillingApi @@ -8904,7 +8927,7 @@ if(endDate===undefined||endDate===null){throw'Missing the required parameter "en if(trustorOrgId===undefined||trustorOrgId===null){throw'Missing the required parameter "trustorOrgId" when calling getBillingTrusteebillingoverviewTrustorOrgId';}return this.apiClient.callApi('/api/v2/billing/trusteebillingoverview/{trustorOrgId}','GET',{'trustorOrgId':trustorOrgId},{'billingPeriodIndex':opts['billingPeriodIndex']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var CarrierServicesApi=/*#__PURE__*/function(){/** * CarrierServices service. * @module purecloud-platform-client-v2/api/CarrierServicesApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new CarrierServicesApi. * @alias module:purecloud-platform-client-v2/api/CarrierServicesApi @@ -8924,7 +8947,7 @@ if(phoneNumber===undefined||phoneNumber===null){throw'Missing the required param */},{key:"postCarrierservicesIntegrationsEmergencylocationsMe",value:function postCarrierservicesIntegrationsEmergencylocationsMe(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/carrierservices/integrations/emergencylocations/me','POST',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ChatApi=/*#__PURE__*/function(){/** * Chat service. * @module purecloud-platform-client-v2/api/ChatApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ChatApi. * @alias module:purecloud-platform-client-v2/api/ChatApi @@ -9149,7 +9172,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putChatsSettings';}return this.apiClient.callApi('/api/v2/chats/settings','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var CoachingApi=/*#__PURE__*/function(){/** * Coaching service. * @module purecloud-platform-client-v2/api/CoachingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new CoachingApi. * @alias module:purecloud-platform-client-v2/api/CoachingApi @@ -9302,7 +9325,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postCoachingScheduleslotsQuery';}return this.apiClient.callApi('/api/v2/coaching/scheduleslots/query','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ContentManagementApi=/*#__PURE__*/function(){/** * ContentManagement service. * @module purecloud-platform-client-v2/api/ContentManagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ContentManagementApi. * @alias module:purecloud-platform-client-v2/api/ContentManagementApi @@ -9406,12 +9429,11 @@ if(shareId===undefined||shareId===null){throw'Missing the required parameter "sh * This method requires the download sharing URI obtained in the get document response (downloadSharingUri). Documents may be shared between users in the same workspace. Documents may also be shared between any user by creating a content management share. * @param {String} sharedId Shared ID * @param {Object} opts Optional parameters - * @param {Boolean} opts.redirect Turn on or off redirect (default to true) * @param {Object} opts.disposition Request how the share content will be downloaded: attached as a file or inline. Default is attachment. (default to attachment) * @param {String} opts.contentType The requested format for the specified document. If supported, the document will be returned in that format. Example contentType=audio/wav * @param {Object} opts.expand Expand some document fields */},{key:"getContentmanagementSharedSharedId",value:function getContentmanagementSharedSharedId(sharedId,opts){opts=opts||{};// verify the required parameter 'sharedId' is set -if(sharedId===undefined||sharedId===null){throw'Missing the required parameter "sharedId" when calling getContentmanagementSharedSharedId';}return this.apiClient.callApi('/api/v2/contentmanagement/shared/{sharedId}','GET',{'sharedId':sharedId},{'redirect':opts['redirect'],'disposition':opts['disposition'],'contentType':opts['contentType'],'expand':opts['expand']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** +if(sharedId===undefined||sharedId===null){throw'Missing the required parameter "sharedId" when calling getContentmanagementSharedSharedId';}return this.apiClient.callApi('/api/v2/contentmanagement/shared/{sharedId}','GET',{'sharedId':sharedId},{'disposition':opts['disposition'],'contentType':opts['contentType'],'expand':opts['expand']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Gets a list of shares. You must specify at least one filter (e.g. entityId). * Failing to specify a filter will return 400. * @param {Object} opts Optional parameters @@ -9585,7 +9607,7 @@ if(tagId===undefined||tagId===null){throw'Missing the required parameter "tagId" if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putContentmanagementWorkspaceTagvalue';}return this.apiClient.callApi('/api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}','PUT',{'workspaceId':workspaceId,'tagId':tagId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ConversationsApi=/*#__PURE__*/function(){/** * Conversations service. * @module purecloud-platform-client-v2/api/ConversationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ConversationsApi. * @alias module:purecloud-platform-client-v2/api/ConversationsApi @@ -10724,9 +10746,10 @@ if(conversationId===undefined||conversationId===null){throw'Missing the required if(suggestionId===undefined||suggestionId===null){throw'Missing the required parameter "suggestionId" when calling postConversationSuggestionEngagement';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postConversationSuggestionEngagement';}return this.apiClient.callApi('/api/v2/conversations/{conversationId}/suggestions/{suggestionId}/engagement','POST',{'conversationId':conversationId,'suggestionId':suggestionId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Suggestion feedback. - * + * Google Agent Assist offering within Genesys will no longer be supported * @param {String} conversationId Conversation ID * @param {Object} body SuggestionFeedback + * @deprecated */},{key:"postConversationSuggestionsFeedback",value:function postConversationSuggestionsFeedback(conversationId,body){// verify the required parameter 'conversationId' is set if(conversationId===undefined||conversationId===null){throw'Missing the required parameter "conversationId" when calling postConversationSuggestionsFeedback';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postConversationSuggestionsFeedback';}return this.apiClient.callApi('/api/v2/conversations/{conversationId}/suggestions/feedback','POST',{'conversationId':conversationId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -11313,7 +11336,7 @@ if(conversationId===undefined||conversationId===null){throw'Missing the required if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putConversationsVideoRecordingstate';}return this.apiClient.callApi('/api/v2/conversations/videos/{conversationId}/recordingstate','PUT',{'conversationId':conversationId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var DataExtensionsApi=/*#__PURE__*/function(){/** * DataExtensions service. * @module purecloud-platform-client-v2/api/DataExtensionsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new DataExtensionsApi. * @alias module:purecloud-platform-client-v2/api/DataExtensionsApi @@ -11334,7 +11357,7 @@ if(coretypeName===undefined||coretypeName===null){throw'Missing the required par */},{key:"getDataextensionsLimits",value:function getDataextensionsLimits(){return this.apiClient.callApi('/api/v2/dataextensions/limits','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var DownloadsApi=/*#__PURE__*/function(){/** * Downloads service. * @module purecloud-platform-client-v2/api/DownloadsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new DownloadsApi. * @alias module:purecloud-platform-client-v2/api/DownloadsApi @@ -11353,7 +11376,7 @@ if(coretypeName===undefined||coretypeName===null){throw'Missing the required par if(downloadId===undefined||downloadId===null){throw'Missing the required parameter "downloadId" when calling getDownload';}return this.apiClient.callApi('/api/v2/downloads/{downloadId}','GET',{'downloadId':downloadId},{'contentDisposition':opts['contentDisposition'],'issueRedirect':opts['issueRedirect'],'redirectToAuth':opts['redirectToAuth']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var EmailsApi=/*#__PURE__*/function(){/** * Emails service. * @module purecloud-platform-client-v2/api/EmailsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new EmailsApi. * @alias module:purecloud-platform-client-v2/api/EmailsApi @@ -11371,7 +11394,7 @@ if(downloadId===undefined||downloadId===null){throw'Missing the required paramet */},{key:"patchEmailsSettings",value:function patchEmailsSettings(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/emails/settings','PATCH',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var EmployeeEngagementApi=/*#__PURE__*/function(){/** * EmployeeEngagement service. * @module purecloud-platform-client-v2/api/EmployeeEngagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new EmployeeEngagementApi. * @alias module:purecloud-platform-client-v2/api/EmployeeEngagementApi @@ -11409,7 +11432,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postEmployeeengagementRecognitions';}return this.apiClient.callApi('/api/v2/employeeengagement/recognitions','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var EventsApi=/*#__PURE__*/function(){/** * Events service. * @module purecloud-platform-client-v2/api/EventsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new EventsApi. * @alias module:purecloud-platform-client-v2/api/EventsApi @@ -11434,7 +11457,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postEventsUsersRoutingstatus';}return this.apiClient.callApi('/api/v2/events/users/routingstatus','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ExternalContactsApi=/*#__PURE__*/function(){/** * ExternalContacts service. * @module purecloud-platform-client-v2/api/ExternalContactsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ExternalContactsApi. * @alias module:purecloud-platform-client-v2/api/ExternalContactsApi @@ -11465,6 +11488,11 @@ if(schemaId===undefined||schemaId===null){throw'Missing the required parameter " * deleteExternalcontactsExternalsource is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"deleteExternalcontactsExternalsource",value:function deleteExternalcontactsExternalsource(externalSourceId){// verify the required parameter 'externalSourceId' is set if(externalSourceId===undefined||externalSourceId===null){throw'Missing the required parameter "externalSourceId" when calling deleteExternalcontactsExternalsource';}return this.apiClient.callApi('/api/v2/externalcontacts/externalsources/{externalSourceId}','DELETE',{'externalSourceId':externalSourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Delete settings for CSV import + * + * @param {String} settingsId Settings id + */},{key:"deleteExternalcontactsImportCsvSetting",value:function deleteExternalcontactsImportCsvSetting(settingsId){// verify the required parameter 'settingsId' is set +if(settingsId===undefined||settingsId===null){throw'Missing the required parameter "settingsId" when calling deleteExternalcontactsImportCsvSetting';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings/{settingsId}','DELETE',{'settingsId':settingsId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Delete an external organization * * @param {String} externalOrganizationId External Organization ID @@ -11578,6 +11606,28 @@ if(externalSourceId===undefined||externalSourceId===null){throw'Missing the requ * @param {Boolean} opts.active Filter by active status of external source * getExternalcontactsExternalsources is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getExternalcontactsExternalsources",value:function getExternalcontactsExternalsources(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/externalcontacts/externalsources','GET',{},{'cursor':opts['cursor'],'limit':opts['limit'],'name':opts['name'],'active':opts['active']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get settings for CSV import + * + * @param {String} settingsId Settings id + */},{key:"getExternalcontactsImportCsvSetting",value:function getExternalcontactsImportCsvSetting(settingsId){// verify the required parameter 'settingsId' is set +if(settingsId===undefined||settingsId===null){throw'Missing the required parameter "settingsId" when calling getExternalcontactsImportCsvSetting';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings/{settingsId}','GET',{'settingsId':settingsId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Retrieve all settings for organization filtered by externalSettingsId if provided + * + * @param {Object} opts Optional parameters + * @param {String} opts.after The cursor that points to the end of the set of entities that has been returned. + * @param {String} opts.pageSize Number of entities to return. Maximum of 200. + * @param {String} opts.externalSettingsId External Settings Id to filter the list. + */},{key:"getExternalcontactsImportCsvSettings",value:function getExternalcontactsImportCsvSettings(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings','GET',{},{'after':opts['after'],'pageSize':opts['pageSize'],'externalSettingsId':opts['externalSettingsId']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get details for CSV upload + * + * @param {String} uploadId Upload id + */},{key:"getExternalcontactsImportCsvUploadDetails",value:function getExternalcontactsImportCsvUploadDetails(uploadId){// verify the required parameter 'uploadId' is set +if(uploadId===undefined||uploadId===null){throw'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadDetails';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/uploads/{uploadId}/details','GET',{'uploadId':uploadId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get preview for CSV upload + * + * @param {String} uploadId Upload id + */},{key:"getExternalcontactsImportCsvUploadPreview",value:function getExternalcontactsImportCsvUploadPreview(uploadId){// verify the required parameter 'uploadId' is set +if(uploadId===undefined||uploadId===null){throw'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadPreview';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview','GET',{'uploadId':uploadId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Fetch an external organization * * @param {String} externalOrganizationId External Organization ID @@ -11822,6 +11872,21 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {Array.} opts.expand which field, if any, to expand */},{key:"postExternalcontactsIdentifierlookup",value:function postExternalcontactsIdentifierlookup(identifier,opts){opts=opts||{};// verify the required parameter 'identifier' is set if(identifier===undefined||identifier===null){throw'Missing the required parameter "identifier" when calling postExternalcontactsIdentifierlookup';}return this.apiClient.callApi('/api/v2/externalcontacts/identifierlookup','POST',{},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},identifier,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Create CSV import job + * + * @param {Object} body ImportRequest + */},{key:"postExternalcontactsImportCsvJobs",value:function postExternalcontactsImportCsvJobs(body){// verify the required parameter 'body' is set +if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postExternalcontactsImportCsvJobs';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/jobs','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Create settings for CSV import + * + * @param {Object} body Settings + */},{key:"postExternalcontactsImportCsvSettings",value:function postExternalcontactsImportCsvSettings(body){// verify the required parameter 'body' is set +if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postExternalcontactsImportCsvSettings';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get url for CSV upload + * + * @param {Object} body UploadRequest + */},{key:"postExternalcontactsImportCsvUploads",value:function postExternalcontactsImportCsvUploads(body){// verify the required parameter 'body' is set +if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postExternalcontactsImportCsvUploads';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/uploads','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Merge two contacts into a new contact record * Two curated contacts cannot be merged. Refer to the Contact Merging article on the Developer Center for details * @param {Object} body MergeRequest @@ -11887,6 +11952,13 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh */},{key:"putExternalcontactsExternalsource",value:function putExternalcontactsExternalsource(externalSourceId,body){// verify the required parameter 'externalSourceId' is set if(externalSourceId===undefined||externalSourceId===null){throw'Missing the required parameter "externalSourceId" when calling putExternalcontactsExternalsource';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putExternalcontactsExternalsource';}return this.apiClient.callApi('/api/v2/externalcontacts/externalsources/{externalSourceId}','PUT',{'externalSourceId':externalSourceId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Update settings for CSV import + * + * @param {String} settingsId Settings id + * @param {Object} body Settings + */},{key:"putExternalcontactsImportCsvSetting",value:function putExternalcontactsImportCsvSetting(settingsId,body){// verify the required parameter 'settingsId' is set +if(settingsId===undefined||settingsId===null){throw'Missing the required parameter "settingsId" when calling putExternalcontactsImportCsvSetting';}// verify the required parameter 'body' is set +if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putExternalcontactsImportCsvSetting';}return this.apiClient.callApi('/api/v2/externalcontacts/import/csv/settings/{settingsId}','PUT',{'settingsId':settingsId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Update an external organization * * @param {String} externalOrganizationId External Organization ID @@ -11926,7 +11998,7 @@ if(relationshipId===undefined||relationshipId===null){throw'Missing the required if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putExternalcontactsRelationship';}return this.apiClient.callApi('/api/v2/externalcontacts/relationships/{relationshipId}','PUT',{'relationshipId':relationshipId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var FaxApi=/*#__PURE__*/function(){/** * Fax service. * @module purecloud-platform-client-v2/api/FaxApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new FaxApi. * @alias module:purecloud-platform-client-v2/api/FaxApi @@ -11975,7 +12047,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh */},{key:"putFaxSettings",value:function putFaxSettings(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/fax/settings','PUT',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var FlowsApi=/*#__PURE__*/function(){/** * Flows service. * @module purecloud-platform-client-v2/api/FlowsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new FlowsApi. * @alias module:purecloud-platform-client-v2/api/FlowsApi @@ -12023,7 +12095,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postAnalyticsFlowsObservationsQuery';}return this.apiClient.callApi('/api/v2/analytics/flows/observations/query','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GamificationApi=/*#__PURE__*/function(){/** * Gamification service. * @module purecloud-platform-client-v2/api/GamificationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GamificationApi. * @alias module:purecloud-platform-client-v2/api/GamificationApi @@ -12563,7 +12635,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(status===undefined||status===null){throw'Missing the required parameter "status" when calling putGamificationStatus';}return this.apiClient.callApi('/api/v2/gamification/status','PUT',{},{},{},{},status,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GeneralDataProtectionRegulationApi=/*#__PURE__*/function(){/** * GeneralDataProtectionRegulation service. * @module purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GeneralDataProtectionRegulationApi. * @alias module:purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi @@ -12598,7 +12670,7 @@ if(searchValue===undefined||searchValue===null){throw'Missing the required param if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postGdprRequests';}return this.apiClient.callApi('/api/v2/gdpr/requests','POST',{},{'deleteConfirmed':opts['deleteConfirmed']},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GeolocationApi=/*#__PURE__*/function(){/** * Geolocation service. * @module purecloud-platform-client-v2/api/GeolocationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GeolocationApi. * @alias module:purecloud-platform-client-v2/api/GeolocationApi @@ -12632,7 +12704,7 @@ if(clientId===undefined||clientId===null){throw'Missing the required parameter " if(body===undefined||body===null){throw'Missing the required parameter "body" when calling patchUserGeolocation';}return this.apiClient.callApi('/api/v2/users/{userId}/geolocations/{clientId}','PATCH',{'userId':userId,'clientId':clientId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GreetingsApi=/*#__PURE__*/function(){/** * Greetings service. * @module purecloud-platform-client-v2/api/GreetingsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GreetingsApi. * @alias module:purecloud-platform-client-v2/api/GreetingsApi @@ -12739,7 +12811,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserGreetingsDefaults';}return this.apiClient.callApi('/api/v2/users/{userId}/greetings/defaults','PUT',{'userId':userId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var GroupsApi=/*#__PURE__*/function(){/** * Groups service. * @module purecloud-platform-client-v2/api/GroupsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new GroupsApi. * @alias module:purecloud-platform-client-v2/api/GroupsApi @@ -12872,7 +12944,7 @@ if(groupId===undefined||groupId===null){throw'Missing the required parameter "gr if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putGroupDynamicsettings';}return this.apiClient.callApi('/api/v2/groups/{groupId}/dynamicsettings','PUT',{'groupId':groupId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var IdentityProviderApi=/*#__PURE__*/function(){/** * IdentityProvider service. * @module purecloud-platform-client-v2/api/IdentityProviderApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new IdentityProviderApi. * @alias module:purecloud-platform-client-v2/api/IdentityProviderApi @@ -13028,7 +13100,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putIdentityprovidersSalesforce';}return this.apiClient.callApi('/api/v2/identityproviders/salesforce','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var InfrastructureAsCodeApi=/*#__PURE__*/function(){/** * InfrastructureAsCode service. * @module purecloud-platform-client-v2/api/InfrastructureAsCodeApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new InfrastructureAsCodeApi. * @alias module:purecloud-platform-client-v2/api/InfrastructureAsCodeApi @@ -13082,7 +13154,7 @@ if(jobId===undefined||jobId===null){throw'Missing the required parameter "jobId" if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postInfrastructureascodeJobs';}return this.apiClient.callApi('/api/v2/infrastructureascode/jobs','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var IntegrationsApi=/*#__PURE__*/function(){/** * Integrations service. * @module purecloud-platform-client-v2/api/IntegrationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new IntegrationsApi. * @alias module:purecloud-platform-client-v2/api/IntegrationsApi @@ -13707,7 +13779,7 @@ if(ucIntegrationId===undefined||ucIntegrationId===null){throw'Missing the requir if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putIntegrationsUnifiedcommunicationThirdpartypresences';}return this.apiClient.callApi('/api/v2/integrations/unifiedcommunications/{ucIntegrationId}/thirdpartypresences','PUT',{'ucIntegrationId':ucIntegrationId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var JourneyApi=/*#__PURE__*/function(){/** * Journey service. * @module purecloud-platform-client-v2/api/JourneyApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new JourneyApi. * @alias module:purecloud-platform-client-v2/api/JourneyApi @@ -13987,12 +14059,10 @@ if(journeyVersionId===undefined||journeyVersionId===null){throw'Missing the requ * Get an Event Definition * * @param {String} eventDefinitionId Event Definition ID - * getJourneyViewsEventdefinition is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getJourneyViewsEventdefinition",value:function getJourneyViewsEventdefinition(eventDefinitionId){// verify the required parameter 'eventDefinitionId' is set if(eventDefinitionId===undefined||eventDefinitionId===null){throw'Missing the required parameter "eventDefinitionId" when calling getJourneyViewsEventdefinition';}return this.apiClient.callApi('/api/v2/journey/views/eventdefinitions/{eventDefinitionId}','GET',{'eventDefinitionId':eventDefinitionId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get a list of Event Definitions * - * getJourneyViewsEventdefinitions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getJourneyViewsEventdefinitions",value:function getJourneyViewsEventdefinitions(){return this.apiClient.callApi('/api/v2/journey/views/eventdefinitions','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get the jobs for an organization. * @@ -14144,7 +14214,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * True indicates a valid encoding * @param {Object} opts Optional parameters * @param {Array.} opts.body - * postJourneyViewsEncodingsValidate is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postJourneyViewsEncodingsValidate",value:function postJourneyViewsEncodingsValidate(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/journey/views/encodings/validate','POST',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}/** * Update a Journey View by ID and version * does not create a new version @@ -14157,7 +14226,7 @@ if(versionId===undefined||versionId===null){throw'Missing the required parameter if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putJourneyViewVersion';}return this.apiClient.callApi('/api/v2/journey/views/{viewId}/versions/{versionId}','PUT',{'viewId':viewId,'versionId':versionId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var KnowledgeApi=/*#__PURE__*/function(){/** * Knowledge service. * @module purecloud-platform-client-v2/api/KnowledgeApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new KnowledgeApi. * @alias module:purecloud-platform-client-v2/api/KnowledgeApi @@ -14248,7 +14317,6 @@ if(importId===undefined||importId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId",value:function deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId,sourceId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}','DELETE',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -14256,7 +14324,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"deleteKnowledgeKnowledgebaseSourcesServicenowSourceId",value:function deleteKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId,sourceId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSourcesServicenowSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling deleteKnowledgeKnowledgebaseSourcesServicenowSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}','DELETE',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -14264,7 +14331,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * deleteKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"deleteKnowledgeKnowledgebaseSynchronizeJob",value:function deleteKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId,syncJobId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling deleteKnowledgeKnowledgebaseSynchronizeJob';}// verify the required parameter 'syncJobId' is set if(syncJobId===undefined||syncJobId===null){throw'Missing the required parameter "syncJobId" when calling deleteKnowledgeKnowledgebaseSynchronizeJob';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}','DELETE',{'knowledgeBaseId':knowledgeBaseId,'syncJobId':syncJobId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -14301,7 +14367,6 @@ if(sessionId===undefined||sessionId===null){throw'Missing the required parameter * Get sync options available for a knowledge-connect integration * * @param {String} integrationId Integration ID - * getKnowledgeIntegrationOptions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeIntegrationOptions",value:function getKnowledgeIntegrationOptions(integrationId){// verify the required parameter 'integrationId' is set if(integrationId===undefined||integrationId===null){throw'Missing the required parameter "integrationId" when calling getKnowledgeIntegrationOptions';}return this.apiClient.callApi('/api/v2/knowledge/integrations/{integrationId}/options','GET',{'integrationId':integrationId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get knowledge base @@ -14601,13 +14666,11 @@ if(languageCode===undefined||languageCode===null){throw'Missing the required par * @param {Array.} opts.status If specified, retrieves operations with specified operation status, comma separated values expected. * @param {String} opts.interval Retrieves the operations modified in specified date and time range. If the after and before cursor parameters are within this interval, it would return valid data, otherwise it throws an error.The dates in the interval are represented in ISO-8601 format: YYYY-MM-DDThh:mm:ssZ/YYYY-MM-DDThh:mm:ssZ * @param {Array.} opts.sourceId If specified, retrieves operations associated with source ids, comma separated values expected. - * getKnowledgeKnowledgebaseOperations is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseOperations",value:function getKnowledgeKnowledgebaseOperations(knowledgeBaseId,opts){opts=opts||{};// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseOperations';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations','GET',{'knowledgeBaseId':knowledgeBaseId},{'before':opts['before'],'after':opts['after'],'pageSize':opts['pageSize'],'userId':this.apiClient.buildCollectionParam(opts['userId'],'multi'),'type':this.apiClient.buildCollectionParam(opts['type'],'multi'),'status':this.apiClient.buildCollectionParam(opts['status'],'multi'),'interval':opts['interval'],'sourceId':this.apiClient.buildCollectionParam(opts['sourceId'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get ids of operation creator users and oauth clients * * @param {String} knowledgeBaseId Knowledge base ID - * getKnowledgeKnowledgebaseOperationsUsersQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseOperationsUsersQuery",value:function getKnowledgeKnowledgebaseOperationsUsersQuery(knowledgeBaseId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseOperationsUsersQuery';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations/users/query','GET',{'knowledgeBaseId':knowledgeBaseId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get parse job report @@ -14627,7 +14690,6 @@ if(parseJobId===undefined||parseJobId===null){throw'Missing the required paramet * @param {Object} opts.type If specified, retrieves integration sources with specified integration type. * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. * @param {Array.} opts.ids If specified, retrieves integration sources with specified IDs. - * getKnowledgeKnowledgebaseSources is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseSources",value:function getKnowledgeKnowledgebaseSources(knowledgeBaseId,opts){opts=opts||{};// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSources';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources','GET',{'knowledgeBaseId':knowledgeBaseId},{'type':opts['type'],'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi'),'ids':this.apiClient.buildCollectionParam(opts['ids'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get Salesforce Knowledge integration source @@ -14636,7 +14698,6 @@ if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the requir * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseSourcesSalesforceSourceId",value:function getKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId,sourceId,opts){opts=opts||{};// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSourcesSalesforceSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling getKnowledgeKnowledgebaseSourcesSalesforceSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}','GET',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -14646,7 +14707,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseSourcesServicenowSourceId",value:function getKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId,sourceId,opts){opts=opts||{};// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSourcesServicenowSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling getKnowledgeKnowledgebaseSourcesServicenowSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}','GET',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -14654,7 +14714,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * getKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"getKnowledgeKnowledgebaseSynchronizeJob",value:function getKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId,syncJobId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling getKnowledgeKnowledgebaseSynchronizeJob';}// verify the required parameter 'syncJobId' is set if(syncJobId===undefined||syncJobId===null){throw'Missing the required parameter "syncJobId" when calling getKnowledgeKnowledgebaseSynchronizeJob';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}','GET',{'knowledgeBaseId':knowledgeBaseId,'syncJobId':syncJobId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -14856,7 +14915,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID * @param {Object} body - * patchKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"patchKnowledgeKnowledgebaseSynchronizeJob",value:function patchKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId,syncJobId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling patchKnowledgeKnowledgebaseSynchronizeJob';}// verify the required parameter 'syncJobId' is set if(syncJobId===undefined||syncJobId===null){throw'Missing the required parameter "syncJobId" when calling patchKnowledgeKnowledgebaseSynchronizeJob';}// verify the required parameter 'body' is set @@ -15170,7 +15228,6 @@ if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the requir * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesSalesforce is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSourcesSalesforce",value:function postKnowledgeKnowledgebaseSourcesSalesforce(knowledgeBaseId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesSalesforce';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSourcesSalesforce';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce','POST',{'knowledgeBaseId':knowledgeBaseId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -15178,7 +15235,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync",value:function postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(knowledgeBaseId,sourceId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}/sync','POST',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -15186,7 +15242,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesServicenow is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSourcesServicenow",value:function postKnowledgeKnowledgebaseSourcesServicenow(knowledgeBaseId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesServicenow';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSourcesServicenow';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow','POST',{'knowledgeBaseId':knowledgeBaseId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -15194,7 +15249,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync",value:function postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync(knowledgeBaseId,sourceId){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}/sync','POST',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -15202,7 +15256,6 @@ if(sourceId===undefined||sourceId===null){throw'Missing the required parameter " * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSynchronizeJobs is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"postKnowledgeKnowledgebaseSynchronizeJobs",value:function postKnowledgeKnowledgebaseSynchronizeJobs(knowledgeBaseId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling postKnowledgeKnowledgebaseSynchronizeJobs';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postKnowledgeKnowledgebaseSynchronizeJobs';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs','POST',{'knowledgeBaseId':knowledgeBaseId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -15224,7 +15277,6 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"putKnowledgeKnowledgebaseSourcesSalesforceSourceId",value:function putKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId,sourceId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling putKnowledgeKnowledgebaseSourcesSalesforceSourceId';}// verify the required parameter 'body' is set @@ -15234,14 +15286,13 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */},{key:"putKnowledgeKnowledgebaseSourcesServicenowSourceId",value:function putKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId,sourceId,body){// verify the required parameter 'knowledgeBaseId' is set if(knowledgeBaseId===undefined||knowledgeBaseId===null){throw'Missing the required parameter "knowledgeBaseId" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';}// verify the required parameter 'sourceId' is set if(sourceId===undefined||sourceId===null){throw'Missing the required parameter "sourceId" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putKnowledgeKnowledgebaseSourcesServicenowSourceId';}return this.apiClient.callApi('/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}','PUT',{'knowledgeBaseId':knowledgeBaseId,'sourceId':sourceId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LanguageUnderstandingApi=/*#__PURE__*/function(){/** * LanguageUnderstanding service. * @module purecloud-platform-client-v2/api/LanguageUnderstandingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LanguageUnderstandingApi. * @alias module:purecloud-platform-client-v2/api/LanguageUnderstandingApi @@ -15501,7 +15552,7 @@ if(domainVersionId===undefined||domainVersionId===null){throw'Missing the requir if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putLanguageunderstandingDomainVersion';}return this.apiClient.callApi('/api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}','PUT',{'domainId':domainId,'domainVersionId':domainVersionId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LanguagesApi=/*#__PURE__*/function(){/** * Languages service. * @module purecloud-platform-client-v2/api/LanguagesApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LanguagesApi. * @alias module:purecloud-platform-client-v2/api/LanguagesApi @@ -15556,7 +15607,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postLanguages';}return this.apiClient.callApi('/api/v2/languages','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LearningApi=/*#__PURE__*/function(){/** * Learning service. * @module purecloud-platform-client-v2/api/LearningApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LearningApi. * @alias module:purecloud-platform-client-v2/api/LearningApi @@ -15827,7 +15878,7 @@ if(moduleId===undefined||moduleId===null){throw'Missing the required parameter " if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putLearningModuleRule';}return this.apiClient.callApi('/api/v2/learning/modules/{moduleId}/rule','PUT',{'moduleId':moduleId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LicenseApi=/*#__PURE__*/function(){/** * License service. * @module purecloud-platform-client-v2/api/LicenseApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LicenseApi. * @alias module:purecloud-platform-client-v2/api/LicenseApi @@ -15881,7 +15932,7 @@ if(featureName===undefined||featureName===null){throw'Missing the required param */},{key:"postLicenseUsers",value:function postLicenseUsers(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/license/users','POST',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LocationsApi=/*#__PURE__*/function(){/** * Locations service. * @module purecloud-platform-client-v2/api/LocationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LocationsApi. * @alias module:purecloud-platform-client-v2/api/LocationsApi @@ -15940,7 +15991,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postLocationsSearch';}return this.apiClient.callApi('/api/v2/locations/search','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var LogCaptureApi=/*#__PURE__*/function(){/** * LogCapture service. * @module purecloud-platform-client-v2/api/LogCaptureApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new LogCaptureApi. * @alias module:purecloud-platform-client-v2/api/LogCaptureApi @@ -15990,7 +16041,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling postDiagnosticsLogcaptureBrowserUser';}return this.apiClient.callApi('/api/v2/diagnostics/logcapture/browser/users/{userId}','POST',{'userId':userId},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var MessagingApi=/*#__PURE__*/function(){/** * Messaging service. * @module purecloud-platform-client-v2/api/MessagingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new MessagingApi. * @alias module:purecloud-platform-client-v2/api/MessagingApi @@ -16080,7 +16131,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putMessagingSettingsDefault';}return this.apiClient.callApi('/api/v2/messaging/settings/default','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var MobileDevicesApi=/*#__PURE__*/function(){/** * MobileDevices service. * @module purecloud-platform-client-v2/api/MobileDevicesApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new MobileDevicesApi. * @alias module:purecloud-platform-client-v2/api/MobileDevicesApi @@ -16119,7 +16170,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(deviceId===undefined||deviceId===null){throw'Missing the required parameter "deviceId" when calling putMobiledevice';}return this.apiClient.callApi('/api/v2/mobiledevices/{deviceId}','PUT',{'deviceId':deviceId},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var NotificationsApi=/*#__PURE__*/function(){/** * Notifications service. * @module purecloud-platform-client-v2/api/NotificationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new NotificationsApi. * @alias module:purecloud-platform-client-v2/api/NotificationsApi @@ -16176,7 +16227,7 @@ if(channelId===undefined||channelId===null){throw'Missing the required parameter if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putNotificationsChannelSubscriptions';}return this.apiClient.callApi('/api/v2/notifications/channels/{channelId}/subscriptions','PUT',{'channelId':channelId},{'ignoreErrors':opts['ignoreErrors']},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OAuthApi=/*#__PURE__*/function(){/** * OAuth service. * @module purecloud-platform-client-v2/api/OAuthApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OAuthApi. * @alias module:purecloud-platform-client-v2/api/OAuthApi @@ -16261,7 +16312,7 @@ if(clientId===undefined||clientId===null){throw'Missing the required parameter " if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putOauthClient';}return this.apiClient.callApi('/api/v2/oauth/clients/{clientId}','PUT',{'clientId':clientId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ObjectsApi=/*#__PURE__*/function(){/** * Objects service. * @module purecloud-platform-client-v2/api/ObjectsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ObjectsApi. * @alias module:purecloud-platform-client-v2/api/ObjectsApi @@ -16332,7 +16383,7 @@ if(divisionId===undefined||divisionId===null){throw'Missing the required paramet if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putAuthorizationDivision';}return this.apiClient.callApi('/api/v2/authorization/divisions/{divisionId}','PUT',{'divisionId':divisionId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OperationalEventsApi=/*#__PURE__*/function(){/** * OperationalEvents service. * @module purecloud-platform-client-v2/api/OperationalEventsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OperationalEventsApi. * @alias module:purecloud-platform-client-v2/api/OperationalEventsApi @@ -16350,7 +16401,7 @@ if(eventDefinitionId===undefined||eventDefinitionId===null){throw'Missing the re */},{key:"getUsageEventsDefinitions",value:function getUsageEventsDefinitions(){return this.apiClient.callApi('/api/v2/usage/events/definitions','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OrganizationApi=/*#__PURE__*/function(){/** * Organization service. * @module purecloud-platform-client-v2/api/OrganizationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OrganizationApi. * @alias module:purecloud-platform-client-v2/api/OrganizationApi @@ -16475,7 +16526,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putOrganizationsWhitelist';}return this.apiClient.callApi('/api/v2/organizations/whitelist','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OrganizationAuthorizationApi=/*#__PURE__*/function(){/** * OrganizationAuthorization service. * @module purecloud-platform-client-v2/api/OrganizationAuthorizationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OrganizationAuthorizationApi. * @alias module:purecloud-platform-client-v2/api/OrganizationAuthorizationApi @@ -16626,6 +16677,9 @@ if(trusteeOrgId===undefined||trusteeOrgId===null){throw'Missing the required par * @param {Number} opts.pageSize Page size (default to 25) * @param {Number} opts.pageNumber Page number (default to 1) */},{key:"getOrgauthorizationTrustees",value:function getOrgauthorizationTrustees(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/orgauthorization/trustees','GET',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get Customer Care organization ids. + * + */},{key:"getOrgauthorizationTrusteesCare",value:function getOrgauthorizationTrusteesCare(){return this.apiClient.callApi('/api/v2/orgauthorization/trustees/care','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get organization authorization trust with Customer Care, if one exists. * */},{key:"getOrgauthorizationTrusteesDefault",value:function getOrgauthorizationTrusteesDefault(){return this.apiClient.callApi('/api/v2/orgauthorization/trustees/default','GET',{},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** @@ -16716,6 +16770,14 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {String} opts.sortOrder Sort order (default to descending) */},{key:"postOrgauthorizationTrusteesAudits",value:function postOrgauthorizationTrusteesAudits(body,opts){opts=opts||{};// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postOrgauthorizationTrusteesAudits';}return this.apiClient.callApi('/api/v2/orgauthorization/trustees/audits','POST',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber'],'sortBy':opts['sortBy'],'sortOrder':opts['sortOrder']},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.assignDefaultRole Assign Admin role to default pairing with Customer Care + * @param {Boolean} opts.autoExpire Automatically expire pairing after 30 days + * @param {Boolean} opts.assignFullAccess Grant Customer Care full access to the organization + * @param {Boolean} opts.allowTrustedUserAccess Make Customer Care a Trusted User + */},{key:"postOrgauthorizationTrusteesCare",value:function postOrgauthorizationTrusteesCare(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/orgauthorization/trustees/care','POST',{},{'assignDefaultRole':opts['assignDefaultRole'],'autoExpire':opts['autoExpire'],'assignFullAccess':opts['assignFullAccess'],'allowTrustedUserAccess':opts['allowTrustedUserAccess']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. * * @param {Object} opts Optional parameters @@ -16798,7 +16860,7 @@ if(trustorOrgId===undefined||trustorOrgId===null){throw'Missing the required par if(trusteeUserId===undefined||trusteeUserId===null){throw'Missing the required parameter "trusteeUserId" when calling putOrgauthorizationTrustorUser';}return this.apiClient.callApi('/api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}','PUT',{'trustorOrgId':trustorOrgId,'trusteeUserId':trusteeUserId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var OutboundApi=/*#__PURE__*/function(){/** * Outbound service. * @module purecloud-platform-client-v2/api/OutboundApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new OutboundApi. * @alias module:purecloud-platform-client-v2/api/OutboundApi @@ -17555,6 +17617,16 @@ if(campaignId===undefined||campaignId===null){throw'Missing the required paramet */},{key:"postOutboundCampaignCallbackSchedule",value:function postOutboundCampaignCallbackSchedule(campaignId,body){// verify the required parameter 'campaignId' is set if(campaignId===undefined||campaignId===null){throw'Missing the required parameter "campaignId" when calling postOutboundCampaignCallbackSchedule';}// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postOutboundCampaignCallbackSchedule';}return this.apiClient.callApi('/api/v2/outbound/campaigns/{campaignId}/callback/schedule','POST',{'campaignId':campaignId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Start the campaign + * + * @param {String} campaignId Campaign ID + */},{key:"postOutboundCampaignStart",value:function postOutboundCampaignStart(campaignId){// verify the required parameter 'campaignId' is set +if(campaignId===undefined||campaignId===null){throw'Missing the required parameter "campaignId" when calling postOutboundCampaignStart';}return this.apiClient.callApi('/api/v2/outbound/campaigns/{campaignId}/start','POST',{'campaignId':campaignId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Stop the campaign + * + * @param {String} campaignId Campaign ID + */},{key:"postOutboundCampaignStop",value:function postOutboundCampaignStop(campaignId){// verify the required parameter 'campaignId' is set +if(campaignId===undefined||campaignId===null){throw'Missing the required parameter "campaignId" when calling postOutboundCampaignStop';}return this.apiClient.callApi('/api/v2/outbound/campaigns/{campaignId}/stop','POST',{'campaignId':campaignId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Create Campaign Rule * * @param {Object} body CampaignRule @@ -17707,6 +17779,16 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh * @param {Array.} body import template(s) to add */},{key:"postOutboundImporttemplatesBulkAdd",value:function postOutboundImporttemplatesBulkAdd(body){// verify the required parameter 'body' is set if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postOutboundImporttemplatesBulkAdd';}return this.apiClient.callApi('/api/v2/outbound/importtemplates/bulk/add','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Start the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */},{key:"postOutboundMessagingcampaignStart",value:function postOutboundMessagingcampaignStart(messagingCampaignId){// verify the required parameter 'messagingCampaignId' is set +if(messagingCampaignId===undefined||messagingCampaignId===null){throw'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStart';}return this.apiClient.callApi('/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start','POST',{'messagingCampaignId':messagingCampaignId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Stop the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */},{key:"postOutboundMessagingcampaignStop",value:function postOutboundMessagingcampaignStop(messagingCampaignId){// verify the required parameter 'messagingCampaignId' is set +if(messagingCampaignId===undefined||messagingCampaignId===null){throw'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStop';}return this.apiClient.callApi('/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop','POST',{'messagingCampaignId':messagingCampaignId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Create a Messaging Campaign * * @param {Object} body Messaging Campaign @@ -17885,7 +17967,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putOutboundWrapupcodemappings';}return this.apiClient.callApi('/api/v2/outbound/wrapupcodemappings','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var PresenceApi=/*#__PURE__*/function(){/** * Presence service. * @module purecloud-platform-client-v2/api/PresenceApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new PresenceApi. * @alias module:purecloud-platform-client-v2/api/PresenceApi @@ -18058,7 +18140,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUsersPresencesBulk';}return this.apiClient.callApi('/api/v2/users/presences/bulk','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ProcessAutomationApi=/*#__PURE__*/function(){/** * ProcessAutomation service. * @module purecloud-platform-client-v2/api/ProcessAutomationApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ProcessAutomationApi. * @alias module:purecloud-platform-client-v2/api/ProcessAutomationApi @@ -18121,7 +18203,7 @@ if(triggerId===undefined||triggerId===null){throw'Missing the required parameter if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putProcessautomationTrigger';}return this.apiClient.callApi('/api/v2/processautomation/triggers/{triggerId}','PUT',{'triggerId':triggerId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var QualityApi=/*#__PURE__*/function(){/** * Quality service. * @module purecloud-platform-client-v2/api/QualityApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new QualityApi. * @alias module:purecloud-platform-client-v2/api/QualityApi @@ -18598,7 +18680,7 @@ if(customerSurveyUrl===undefined||customerSurveyUrl===null){throw'Missing the re if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putQualitySurveysScorable';}return this.apiClient.callApi('/api/v2/quality/surveys/scorable','PUT',{},{'customerSurveyUrl':customerSurveyUrl},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var RecordingApi=/*#__PURE__*/function(){/** * Recording service. * @module purecloud-platform-client-v2/api/RecordingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new RecordingApi. * @alias module:purecloud-platform-client-v2/api/RecordingApi @@ -19010,7 +19092,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh */},{key:"putRecordingsDeletionprotection",value:function putRecordingsDeletionprotection(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/recordings/deletionprotection','PUT',{},{'protect':opts['protect']},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ResponseManagementApi=/*#__PURE__*/function(){/** * ResponseManagement service. * @module purecloud-platform-client-v2/api/ResponseManagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ResponseManagementApi. * @alias module:purecloud-platform-client-v2/api/ResponseManagementApi @@ -19131,7 +19213,7 @@ if(responseAssetId===undefined||responseAssetId===null){throw'Missing the requir if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putResponsemanagementResponseasset';}return this.apiClient.callApi('/api/v2/responsemanagement/responseassets/{responseAssetId}','PUT',{'responseAssetId':responseAssetId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var RoutingApi=/*#__PURE__*/function(){/** * Routing service. * @module purecloud-platform-client-v2/api/RoutingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new RoutingApi. * @alias module:purecloud-platform-client-v2/api/RoutingApi @@ -20135,7 +20217,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserRoutingskillsBulk';}return this.apiClient.callApi('/api/v2/users/{userId}/routingskills/bulk','PUT',{'userId':userId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SCIMApi=/*#__PURE__*/function(){/** * SCIM service. * @module purecloud-platform-client-v2/api/SCIMApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SCIMApi. * @alias module:purecloud-platform-client-v2/api/SCIMApi @@ -20360,7 +20442,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putScimV2User';}return this.apiClient.callApi('/api/v2/scim/v2/users/{userId}','PUT',{'userId':userId},{},{'If-Match':opts['ifMatch']},{},body,['PureCloud OAuth'],['application/scim+json','application/json'],['application/scim+json','application/json']);}}]);}();var ScreenRecordingApi=/*#__PURE__*/function(){/** * ScreenRecording service. * @module purecloud-platform-client-v2/api/ScreenRecordingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ScreenRecordingApi. * @alias module:purecloud-platform-client-v2/api/ScreenRecordingApi @@ -20375,7 +20457,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh */return _createClass(ScreenRecordingApi,[{key:"postScreenrecordingToken",value:function postScreenrecordingToken(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/screenrecording/token','POST',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var ScriptsApi=/*#__PURE__*/function(){/** * Scripts service. * @module purecloud-platform-client-v2/api/ScriptsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new ScriptsApi. * @alias module:purecloud-platform-client-v2/api/ScriptsApi @@ -20511,7 +20593,7 @@ if(scriptId===undefined||scriptId===null){throw'Missing the required parameter " */},{key:"postScriptsPublished",value:function postScriptsPublished(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/scripts/published','POST',{},{'scriptDataVersion':opts['scriptDataVersion']},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SearchApi=/*#__PURE__*/function(){/** * Search service. * @module purecloud-platform-client-v2/api/SearchApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SearchApi. * @alias module:purecloud-platform-client-v2/api/SearchApi @@ -20671,7 +20753,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postVoicemailSearch';}return this.apiClient.callApi('/api/v2/voicemail/search','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SettingsApi=/*#__PURE__*/function(){/** * Settings service. * @module purecloud-platform-client-v2/api/SettingsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SettingsApi. * @alias module:purecloud-platform-client-v2/api/SettingsApi @@ -20721,7 +20803,7 @@ if(agentId===undefined||agentId===null){throw'Missing the required parameter "ag if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUsersAgentuiAgentsAutoanswerAgentIdSettings';}return this.apiClient.callApi('/api/v2/users/agentui/agents/autoanswer/{agentId}/settings','PUT',{'agentId':agentId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SpeechTextAnalyticsApi=/*#__PURE__*/function(){/** * SpeechTextAnalytics service. * @module purecloud-platform-client-v2/api/SpeechTextAnalyticsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SpeechTextAnalyticsApi. * @alias module:purecloud-platform-client-v2/api/SpeechTextAnalyticsApi @@ -21020,7 +21102,7 @@ if(topicId===undefined||topicId===null){throw'Missing the required parameter "to if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putSpeechandtextanalyticsTopic';}return this.apiClient.callApi('/api/v2/speechandtextanalytics/topics/{topicId}','PUT',{'topicId':topicId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var StationsApi=/*#__PURE__*/function(){/** * Stations service. * @module purecloud-platform-client-v2/api/StationsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new StationsApi. * @alias module:purecloud-platform-client-v2/api/StationsApi @@ -21052,7 +21134,7 @@ if(stationId===undefined||stationId===null){throw'Missing the required parameter */},{key:"getStations",value:function getStations(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/stations','GET',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber'],'sortBy':opts['sortBy'],'name':opts['name'],'userSelectable':opts['userSelectable'],'webRtcUserId':opts['webRtcUserId'],'id':opts['id'],'lineAppearanceId':opts['lineAppearanceId']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var SuggestApi=/*#__PURE__*/function(){/** * Suggest service. * @module purecloud-platform-client-v2/api/SuggestApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new SuggestApi. * @alias module:purecloud-platform-client-v2/api/SuggestApi @@ -21092,7 +21174,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postSearchSuggest';}return this.apiClient.callApi('/api/v2/search/suggest','POST',{},{'profile':opts['profile']},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TaskManagementApi=/*#__PURE__*/function(){/** * TaskManagement service. * @module purecloud-platform-client-v2/api/TaskManagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TaskManagementApi. * @alias module:purecloud-platform-client-v2/api/TaskManagementApi @@ -21498,7 +21580,7 @@ if(schemaId===undefined||schemaId===null){throw'Missing the required parameter " if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putTaskmanagementWorkitemsSchema';}return this.apiClient.callApi('/api/v2/taskmanagement/workitems/schemas/{schemaId}','PUT',{'schemaId':schemaId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TeamsApi=/*#__PURE__*/function(){/** * Teams service. * @module purecloud-platform-client-v2/api/TeamsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TeamsApi. * @alias module:purecloud-platform-client-v2/api/TeamsApi @@ -21521,8 +21603,10 @@ if(id===undefined||id===null){throw'Missing the required parameter "id" when cal * Get team * * @param {String} teamId Team ID - */},{key:"getTeam",value:function getTeam(teamId){// verify the required parameter 'teamId' is set -if(teamId===undefined||teamId===null){throw'Missing the required parameter "teamId" when calling getTeam';}return this.apiClient.callApi('/api/v2/teams/{teamId}','GET',{'teamId':teamId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * @param {Object} opts Optional parameters + * @param {Object} opts.expand Expand the division name + */},{key:"getTeam",value:function getTeam(teamId,opts){opts=opts||{};// verify the required parameter 'teamId' is set +if(teamId===undefined||teamId===null){throw'Missing the required parameter "teamId" when calling getTeam';}return this.apiClient.callApi('/api/v2/teams/{teamId}','GET',{'teamId':teamId},{'expand':opts['expand']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get team membership * * @param {String} teamId Team ID @@ -21576,7 +21660,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postTeamsSearch';}return this.apiClient.callApi('/api/v2/teams/search','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TelephonyApi=/*#__PURE__*/function(){/** * Telephony service. * @module purecloud-platform-client-v2/api/TelephonyApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TelephonyApi. * @alias module:purecloud-platform-client-v2/api/TelephonyApi @@ -21623,7 +21707,7 @@ if(downloadId===undefined||downloadId===null){throw'Missing the required paramet if(sIPSearchPublicRequest===undefined||sIPSearchPublicRequest===null){throw'Missing the required parameter "sIPSearchPublicRequest" when calling postTelephonySiptracesDownload';}return this.apiClient.callApi('/api/v2/telephony/siptraces/download','POST',{},{},{},{},sIPSearchPublicRequest,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TelephonyProvidersEdgeApi=/*#__PURE__*/function(){/** * TelephonyProvidersEdge service. * @module purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TelephonyProvidersEdgeApi. * @alias module:purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi @@ -22446,7 +22530,7 @@ if(trunkBaseSettingsId===undefined||trunkBaseSettingsId===null){throw'Missing th if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putTelephonyProvidersEdgesTrunkbasesetting';}return this.apiClient.callApi('/api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}','PUT',{'trunkBaseSettingsId':trunkBaseSettingsId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TextbotsApi=/*#__PURE__*/function(){/** * Textbots service. * @module purecloud-platform-client-v2/api/TextbotsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TextbotsApi. * @alias module:purecloud-platform-client-v2/api/TextbotsApi @@ -22481,7 +22565,7 @@ if(launchRequest===undefined||launchRequest===null){throw'Missing the required p if(postTextRequest===undefined||postTextRequest===null){throw'Missing the required parameter "postTextRequest" when calling postTextbotsBotsExecute';}return this.apiClient.callApi('/api/v2/textbots/bots/execute','POST',{},{},{},{},postTextRequest,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var TokensApi=/*#__PURE__*/function(){/** * Tokens service. * @module purecloud-platform-client-v2/api/TokensApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new TokensApi. * @alias module:purecloud-platform-client-v2/api/TokensApi @@ -22515,7 +22599,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user */},{key:"putTokensTimeout",value:function putTokensTimeout(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/tokens/timeout','PUT',{},{},{},{},opts['body'],['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UploadsApi=/*#__PURE__*/function(){/** * Uploads service. * @module purecloud-platform-client-v2/api/UploadsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UploadsApi. * @alias module:purecloud-platform-client-v2/api/UploadsApi @@ -22581,7 +22665,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postUploadsWorkforcemanagementHistoricaldataCsv';}return this.apiClient.callApi('/api/v2/uploads/workforcemanagement/historicaldata/csv','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UsageApi=/*#__PURE__*/function(){/** * Usage service. * @module purecloud-platform-client-v2/api/UsageApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UsageApi. * @alias module:purecloud-platform-client-v2/api/UsageApi @@ -22635,7 +22719,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postUsageSimplesearch';}return this.apiClient.callApi('/api/v2/usage/simplesearch','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UserRecordingsApi=/*#__PURE__*/function(){/** * UserRecordings service. * @module purecloud-platform-client-v2/api/UserRecordingsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UserRecordingsApi. * @alias module:purecloud-platform-client-v2/api/UserRecordingsApi @@ -22692,7 +22776,7 @@ if(recordingId===undefined||recordingId===null){throw'Missing the required param if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserrecording';}return this.apiClient.callApi('/api/v2/userrecordings/{recordingId}','PUT',{'recordingId':recordingId},{'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UsersApi=/*#__PURE__*/function(){/** * Users service. * @module purecloud-platform-client-v2/api/UsersApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UsersApi. * @alias module:purecloud-platform-client-v2/api/UsersApi @@ -23017,6 +23101,13 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user * @param {Object} opts.integrationPresenceSource Gets an integration presence for users instead of their defaults. This parameter will only be used when presence is provided as an expand. When using this parameter the maximum number of users that can be returned is 100. * @param {Object} opts.state Only list users of this state (default to active) */},{key:"getUsers",value:function getUsers(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/users','GET',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber'],'id':this.apiClient.buildCollectionParam(opts['id'],'multi'),'jabberId':this.apiClient.buildCollectionParam(opts['jabberId'],'multi'),'sortOrder':opts['sortOrder'],'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi'),'integrationPresenceSource':opts['integrationPresenceSource'],'state':opts['state']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get chats for a user + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.excludeClosed Whether or not to exclude closed chats + * @param {Boolean} opts.includePresence Whether or not to include user presence + * @param {String} opts.after The key to start after + */},{key:"getUsersChatsMe",value:function getUsersChatsMe(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/users/chats/me','GET',{},{'excludeClosed':opts['excludeClosed'],'includePresence':opts['includePresence'],'after':opts['after']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get list of Development Activities * Either moduleId or userId is required. Results are filtered based on the applicable permissions. * @param {Object} opts Optional parameters @@ -23382,7 +23473,7 @@ if(verifierId===undefined||verifierId===null){throw'Missing the required paramet if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putUserVerifier';}return this.apiClient.callApi('/api/v2/users/{userId}/verifiers/{verifierId}','PUT',{'userId':userId,'verifierId':verifierId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var UtilitiesApi=/*#__PURE__*/function(){/** * Utilities service. * @module purecloud-platform-client-v2/api/UtilitiesApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new UtilitiesApi. * @alias module:purecloud-platform-client-v2/api/UtilitiesApi @@ -23409,7 +23500,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling postCertificateDetails';}return this.apiClient.callApi('/api/v2/certificate/details','POST',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var VoicemailApi=/*#__PURE__*/function(){/** * Voicemail service. * @module purecloud-platform-client-v2/api/VoicemailApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new VoicemailApi. * @alias module:purecloud-platform-client-v2/api/VoicemailApi @@ -23496,6 +23587,19 @@ if(queueId===undefined||queueId===null){throw'Missing the required parameter "qu * @param {Array.} opts.expand expand */},{key:"getVoicemailSearch",value:function getVoicemailSearch(q64,opts){opts=opts||{};// verify the required parameter 'q64' is set if(q64===undefined||q64===null){throw'Missing the required parameter "q64" when calling getVoicemailSearch';}return this.apiClient.callApi('/api/v2/voicemail/search','GET',{},{'q64':q64,'expand':this.apiClient.buildCollectionParam(opts['expand'],'multi')},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * Get a user's mailbox information + * + * @param {String} userId userId + */},{key:"getVoicemailUserMailbox",value:function getVoicemailUserMailbox(userId){// verify the required parameter 'userId' is set +if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling getVoicemailUserMailbox';}return this.apiClient.callApi('/api/v2/voicemail/users/{userId}/mailbox','GET',{'userId':userId},{},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** + * List voicemail messages + * + * @param {String} userId User ID + * @param {Object} opts Optional parameters + * @param {Number} opts.pageSize Page size (default to 25) + * @param {Number} opts.pageNumber Page number (default to 1) + */},{key:"getVoicemailUserMessages",value:function getVoicemailUserMessages(userId,opts){opts=opts||{};// verify the required parameter 'userId' is set +if(userId===undefined||userId===null){throw'Missing the required parameter "userId" when calling getVoicemailUserMessages';}return this.apiClient.callApi('/api/v2/voicemail/users/{userId}/messages','GET',{'userId':userId},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}/** * Get a user's voicemail policy * * @param {String} userId User ID @@ -23558,7 +23662,7 @@ if(userId===undefined||userId===null){throw'Missing the required parameter "user if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putVoicemailUserpolicy';}return this.apiClient.callApi('/api/v2/voicemail/userpolicies/{userId}','PUT',{'userId':userId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WebChatApi=/*#__PURE__*/function(){/** * WebChat service. * @module purecloud-platform-client-v2/api/WebChatApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WebChatApi. * @alias module:purecloud-platform-client-v2/api/WebChatApi @@ -23693,7 +23797,7 @@ if(body===undefined||body===null){throw'Missing the required parameter "body" wh if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putWebchatSettings';}return this.apiClient.callApi('/api/v2/webchat/settings','PUT',{},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WebDeploymentsApi=/*#__PURE__*/function(){/** * WebDeployments service. * @module purecloud-platform-client-v2/api/WebDeploymentsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WebDeploymentsApi. * @alias module:purecloud-platform-client-v2/api/WebDeploymentsApi @@ -23814,7 +23918,7 @@ if(deploymentId===undefined||deploymentId===null){throw'Missing the required par if(deployment===undefined||deployment===null){throw'Missing the required parameter "deployment" when calling putWebdeploymentsDeployment';}return this.apiClient.callApi('/api/v2/webdeployments/deployments/{deploymentId}','PUT',{'deploymentId':deploymentId},{},{},{},deployment,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WebMessagingApi=/*#__PURE__*/function(){/** * WebMessaging service. * @module purecloud-platform-client-v2/api/WebMessagingApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WebMessagingApi. * @alias module:purecloud-platform-client-v2/api/WebMessagingApi @@ -23830,7 +23934,7 @@ if(deployment===undefined||deployment===null){throw'Missing the required paramet */return _createClass(WebMessagingApi,[{key:"getWebmessagingMessages",value:function getWebmessagingMessages(opts){opts=opts||{};return this.apiClient.callApi('/api/v2/webmessaging/messages','GET',{},{'pageSize':opts['pageSize'],'pageNumber':opts['pageNumber']},{},{},null,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WidgetsApi=/*#__PURE__*/function(){/** * Widgets service. * @module purecloud-platform-client-v2/api/WidgetsApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WidgetsApi. * @alias module:purecloud-platform-client-v2/api/WidgetsApi @@ -23865,7 +23969,7 @@ if(deploymentId===undefined||deploymentId===null){throw'Missing the required par if(body===undefined||body===null){throw'Missing the required parameter "body" when calling putWidgetsDeployment';}return this.apiClient.callApi('/api/v2/widgets/deployments/{deploymentId}','PUT',{'deploymentId':deploymentId},{},{},{},body,['PureCloud OAuth'],['application/json'],['application/json']);}}]);}();var WorkforceManagementApi=/*#__PURE__*/function(){/** * WorkforceManagement service. * @module purecloud-platform-client-v2/api/WorkforceManagementApi - * @version 206.0.0 + * @version 207.0.0 *//** * Constructs a new WorkforceManagementApi. * @alias module:purecloud-platform-client-v2/api/WorkforceManagementApi @@ -25646,7 +25750,7 @@ if(timeOffLimitId===undefined||timeOffLimitId===null){throw'Missing the required * *

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i=v(e,2),t=i[0],n=i[1];gn[n]=t});var hn=gn;var mn=function e(i){var t=new cn(i),n=Xe(cn.prototype.request,t);return Ki.extend(n,cn.prototype,t,{allOwnKeys:!0}),Ki.extend(n,t,null,{allOwnKeys:!0}),n.create=function(t){return e(Gt(i,t))},n}(ht);mn.Axios=cn,mn.CanceledError=kt,mn.CancelToken=dn,mn.isCancel=bt,mn.VERSION=on,mn.toFormData=$i,mn.AxiosError=Ji,mn.Cancel=mn.CanceledError,mn.all=function(e){return Promise.all(e)},mn.spread=function(e){return function(i){return e.apply(null,i)}},mn.isAxiosError=function(e){return Ki.isObject(e)&&!0===e.isAxiosError},mn.mergeConfig=Gt,mn.AxiosHeaders=It,mn.formToJSON=function(e){return dt(Ki.isHTMLForm(e)?new FormData(e):e)},mn.getAdapter=tn.getAdapter,mn.HttpStatusCode=hn,mn.default=mn;var vn=mn,fn={level:{LNone:"none",LError:"error",LDebug:"debug",LTrace:"trace"}},wn={formats:{JSON:"json",TEXT:"text"}},yn=function(){return h(function e(){d(this,e),this.log_level=fn.level.LNone,this.log_format=wn.formats.TEXT,this.log_to_console=!0,this.log_file_path,this.log_response_body=!1,this.log_request_body=!1,this.setLogger()},[{key:"logLevelEnum",get:function(){return fn}},{key:"logFormatEnum",get:function(){return wn}},{key:"setLogger",value:function(){}},{key:"log",value:function(e,i,t,n,a,o,r,l){var s=this.formatLog(e,i,t,n,a,o,r,l);"undefined"!=typeof window?this.calculateLogLevel(e)>0&&!0===this.log_to_console&&(this.log_format===this.logFormatEnum.formats.JSON?console.log(s):console.log("".concat(e.toUpperCase(),": ").concat(s))):this.logger.transports.length>0&&this.logger.log(e,s)}},{key:"calculateLogLevel",value:function(e){switch(this.log_level){case this.logLevelEnum.level.LError:return e!==this.logLevelEnum.level.LError?-1:1;case this.logLevelEnum.level.LDebug:return e===this.logLevelEnum.level.LTrace?-1:1;case this.logLevelEnum.level.LTrace:return 1;default:return-1}}},{key:"formatLog",value:function(e,i,t,n,a,o,r,l){var s,u=a?JSON.parse(JSON.stringify(a)):null,p=o?JSON.parse(JSON.stringify(o)):null,c=r?JSON.parse(JSON.stringify(r)):null,d=l?JSON.parse(JSON.stringify(l)):null;return a&&(u.Authorization="[REDACTED]"),this.log_request_body||(c=void 0),this.log_response_body||(d=void 0),this.log_format&&this.log_format===wn.formats.JSON?(s={level:e,date:(new Date).toISOString(),method:t,url:decodeURIComponent(n),correlationId:p&&p["inin-correlation-id"]?p["inin-correlation-id"]:"",statusCode:i},u&&(s.requestHeaders=u),p&&(s.responseHeaders=p),c&&(s.requestBody=c),d&&(s.responseBody=d)):s="".concat((new Date).toISOString(),"\n=== REQUEST === \n").concat(this.formatValue("URL",decodeURIComponent(n))).concat(this.formatValue("Method",t)).concat(this.formatValue("Headers",this.formatHeaderString(u))).concat(this.formatValue("Body",c?JSON.stringify(c,null,2):""),"\n=== RESPONSE ===\n").concat(this.formatValue("Status",i)).concat(this.formatValue("Headers",this.formatHeaderString(p))).concat(this.formatValue("CorrelationId",p&&p["inin-correlation-id"]?p["inin-correlation-id"]:"")).concat(this.formatValue("Body",d?JSON.stringify(d,null,2):"")),s}},{key:"formatHeaderString",value:function(e){var i="";if(!e)return i;for(var t=0,n=Object.entries(e);t-1?this.gateway.port=e.port:this.gateway.port=-1,e.path_params_login?(this.gateway.path_params_login=e.path_params_login,this.gateway.path_params_login=this.gateway.path_params_login.replace(/\/+$/,"")):this.gateway.path_params_login="",e.path_params_api?(this.gateway.path_params_api=e.path_params_api,this.gateway.path_params_api=this.gateway.path_params_api.replace(/\/+$/,"")):this.gateway.path_params_api="",e.username&&(this.gateway.username=e.username),e.password&&(this.gateway.password=e.password)):this.gateway=void 0}},{key:"setEnvironment",value:function(e){this.environment=e||(this.host?this.host:"mypurecloud.com"),this.environment=this.environment.replace(/\/+$/,""),this.environment.startsWith("https://")&&(this.environment=this.environment.substring(8)),this.environment.startsWith("http://")&&(this.environment=this.environment.substring(7)),this.environment.startsWith("api.")&&(this.environment=this.environment.substring(4)),this.basePath="https://api.".concat(this.environment),this.authUrl="https://login.".concat(this.environment)}},{key:"getConfUrl",value:function(e,i){if(!this.gateway)return i;if(!this.gateway.host)return i;var t=this.gateway.protocol+"://"+this.gateway.host;return this.gateway.port>-1&&(t=t+":"+this.gateway.port.toString()),"login"===e?this.gateway.path_params_login&&(this.gateway.path_params_login.startsWith("/")?t+=this.gateway.path_params_login:t=t+"/"+this.gateway.path_params_login):this.gateway.path_params_api&&(this.gateway.path_params_api.startsWith("/")?t+=this.gateway.path_params_api:t=t+"/"+this.gateway.path_params_api),t}},{key:"getConfigString",value:function(e,i){if(this.config._sections[e])return this.config._sections[e][i]}},{key:"getConfigBoolean",value:function(e,i){if(this.config._sections[e]&&void 0!==this.config._sections[e][i])return"string"==typeof this.config._sections[e][i]?"true"===this.config._sections[e][i]:this.config._sections[e][i]}},{key:"getConfigInt",value:function(e,i){if(this.config._sections[e]&&this.config._sections[e][i])return"string"==typeof this.config._sections[e][i]?parseInt(this.config._sections[e][i]):this.config._sections[e][i]}}])}(),In=function(){function e(){d(this,e),e.instance||(e.instance=this),this.CollectionFormatEnum={CSV:",",SSV:" ",TSV:"\t",PIPES:"|",MULTI:"multi"};try{localStorage.setItem("purecloud_local_storage_test","purecloud_local_storage_test"),localStorage.removeItem("purecloud_local_storage_test"),this.hasLocalStorage=!0}catch(e){this.hasLocalStorage=!1}this.authentications={"Guest Chat JWT":{type:"apiKey",in:"header",name:"Authorization"},"PureCloud OAuth":{type:"oauth2"}},this.defaultHeaders={},this.timeout=16e3,this.authData={},this.settingsPrefix="purecloud",this.refreshInProgress=!1,this.config=new Cn,"undefined"!=typeof window&&(window.ApiClient=this)}return h(e,[{key:"instance",get:function(){return e.instance},set:function(i){e.instance=i}},{key:"setReturnExtendedResponses",value:function(e){this.returnExtended=e}},{key:"setPersistSettings",value:function(e,i){this.persistSettings=e,this.settingsPrefix=i?i.replace(/\W+/g,"_"):"purecloud"}},{key:"_saveSettings",value:function(e){try{if(this.authData.accessToken=e.accessToken,this.authentications["PureCloud OAuth"].accessToken=e.accessToken,e.state&&(this.authData.state=e.state),this.authData.error=e.error,this.authData.error_description=e.error_description,e.tokenExpiryTime&&(this.authData.tokenExpiryTime=e.tokenExpiryTime,this.authData.tokenExpiryTimeString=e.tokenExpiryTimeString),!0!==this.persistSettings)return;if(!this.hasLocalStorage)return;var i=JSON.parse(JSON.stringify(this.authData));delete i.state,localStorage.setItem("".concat(this.settingsPrefix,"_auth_data"),JSON.stringify(i))}catch(e){console.error(e)}}},{key:"_loadSettings",value:function(){if(!0===this.persistSettings&&this.hasLocalStorage){var e=this.authData.state;this.authData=localStorage.getItem("".concat(this.settingsPrefix,"_auth_data")),this.authData?this.authData=JSON.parse(this.authData):this.authData={},this.authData.accessToken&&this.setAccessToken(this.authData.accessToken),this.authData.state=e}}},{key:"setEnvironment",value:function(e){this.config.setEnvironment(e)}},{key:"setGateway",value:function(e){this.config.setGateway(e)}},{key:"loginImplicitGrant",value:function(e,i,t){var n=this,a=this._setValuesFromUrlHash();return this.clientId=e,this.redirectUri=i,t||(t={}),new Promise(function(e,i){if(t.org&&!t.provider?i(new Error("opts.provider must be set if opts.org is set")):t.provider&&!t.org&&i(new Error("opts.org must be set if opts.provider is set")),a&&a.error)return a.accessToken=void 0,n._saveSettings(a),i(new Error("[".concat(a.error,"] ").concat(a.error_description)));n._testTokenAccess().then(function(){!n.authData.state&&t.state&&(n.authData.state=t.state),e(n.authData)}).catch(function(e){var i={client_id:encodeURIComponent(n.clientId),redirect_uri:encodeURIComponent(n.redirectUri),response_type:"token"};t.state&&(i.state=encodeURIComponent(t.state)),t.org&&(i.org=encodeURIComponent(t.org)),t.provider&&(i.provider=encodeURIComponent(t.provider));var a=n._buildAuthUrl("oauth/authorize",i);window.location.replace(a)})})}},{key:"loginClientCredentialsGrant",value:function(e,i){var t=this;this.clientId=e;var n=F.from("".concat(e,":").concat(i)).toString("base64"),a=this.config.getConfUrl("login","https://login.".concat(this.config.environment));return new Promise(function(e,i){if("undefined"==typeof window){var o={Authorization:"Basic ".concat(n)};vn({method:"POST",url:"".concat(a,"/oauth/token"),headers:o,data:"grant_type=client_credentials",httpsAgent:t.proxyAgent}).then(function(i){t.config.logger.log("trace",i.status,"POST","".concat(a,"/oauth/token"),o,i.headers,{grant_type:"client_credentials"},void 0),t.config.logger.log("debug",i.status,"POST","".concat(a,"/oauth/token"),o,void 0,{grant_type:"client_credentials"},void 0),t.setAccessToken(i.data.access_token),t.authData.tokenExpiryTime=(new Date).getTime()+1e3*i.data.expires_in,t.authData.tokenExpiryTimeString=new Date(t.authData.tokenExpiryTime).toUTCString(),e(t.authData)}).catch(function(e){e.response&&t.config.logger.log("error",e.response.status,"POST","".concat(a,"/oauth/token"),o,e.response.headers,{grant_type:"client_credentials"},e.response.data),i(e)})}else i(new Error("The client credentials grant is not supported in a browser."))})}},{key:"loginSaml2BearerGrant",value:function(e,i,t,n){var a=this;this.clientId=e;var o=this.config.getConfUrl("login","https://login.".concat(this.config.environment));return new Promise(function(r,l){if("undefined"==typeof window){var s=F.from(e+":"+i).toString("base64"),u=a._formAuthRequest(s,{grant_type:"urn:ietf:params:oauth:grant-type:saml2-bearer",orgName:t,assertion:n});u.proxy=a.proxy;var p={grant_type:"urn:ietf:params:oauth:grant-type:saml2-bearer",orgName:t,assertion:n};u.then(function(e){a.config.logger.log("trace",e.status,"POST","".concat(o,"/oauth/token"),u.headers,e.headers,p,void 0),a.config.logger.log("debug",e.status,"POST","".concat(o,"/oauth/token"),u.headers,void 0,p,void 0);var i=e.data.access_token;a.setAccessToken(i),a.authData.tokenExpiryTime=(new Date).getTime()+1e3*e.data.expires_in,a.authData.tokenExpiryTimeString=new Date(a.authData.tokenExpiryTime).toUTCString(),r(a.authData)}).catch(function(e){e.response&&a.config.logger.log("error",e.response.status,"POST","".concat(o,"/oauth/token"),u.headers,e.response.headers,p,e.response.data),l(e)})}else l(new Error("The saml2bearer grant is not supported in a browser."))})}},{key:"authorizePKCEGrant",value:function(e,i,t,n){var a=this;this.clientId=e;var o=this.config.getConfUrl("login","https://login.".concat(this.config.environment));return new Promise(function(r,l){var s=vn({method:"POST",url:"".concat(o,"/oauth/token"),headers:{"Content-Type":"application/x-www-form-urlencoded"},data:T.default.stringify({grant_type:"authorization_code",code:t,code_verifier:i,client_id:e,redirect_uri:n})});s.proxy=a.proxy;var u={grant_type:"authorization_code",code:t,code_verifier:i,client_id:e,redirect_uri:n};s.then(function(e){a.config.logger.log("trace",e.status,"POST","".concat(o,"/oauth/token"),s.headers,e.headers,u,void 0),a.config.logger.log("debug",e.status,"POST","".concat(o,"/oauth/token"),s.headers,void 0,u,void 0);var i=e.data.access_token;a.setAccessToken(i),a.authData.tokenExpiryTime=(new Date).getTime()+1e3*e.data.expires_in,a.authData.tokenExpiryTimeString=new Date(a.authData.tokenExpiryTime).toUTCString(),r(a.authData)}).catch(function(e){e.response&&a.config.logger.log("error",e.response.status,"POST","".concat(o,"/oauth/token"),s.headers,e.response.headers,u,e.response.data),l(e)})})}},{key:"generatePKCECodeVerifier",value:function(e){if(e<43||e>128)throw new Error("PKCE Code Verifier (length) must be between 43 and 128 characters");var i="0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz-._~";return Array.from(crypto.getRandomValues(new Uint32Array(e))).map(function(e){return i[e%i.length]}).join("")}},{key:"computePKCECodeChallenge",value:function(e){if(e.length<43||e.length>128)throw new Error("PKCE Code Verifier (length) must be between 43 and 128 characters");var i=(new TextEncoder).encode(e);return new Promise(function(e,t){window.crypto.subtle.digest("SHA-256",i).then(function(i){var t=F.from(i).toString("base64").replaceAll("+","-").replaceAll("/","_");t=t.split("=")[0],e(t)}).catch(function(e){return t(new Error("Code Challenge Error ".concat(e)))})})}},{key:"loginPKCEGrant",value:function(e,i,t,n){var a=this;if(!this.hasLocalStorage&&!n)throw new Error("loginPKCEGrant requires Local Storage or codeVerifier as input parameter");var o=this._setValuesFromUrlQuery();return this.clientId=e,this.redirectUri=i,this.codeVerifier=n,t||(t={}),new Promise(function(e,i){if(t.org&&!t.provider?i(new Error("opts.provider must be set if opts.org is set")):t.provider&&!t.org&&i(new Error("opts.org must be set if opts.provider is set")),o&&o.error)return a.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),a._saveSettings({accessToken:void 0}),i(new Error("[".concat(o.error,"] ").concat(o.error_description)));o&&o.code?(a.codeVerifier||a.hasLocalStorage&&(a.codeVerifier=sessionStorage.getItem("genesys_cloud_sdk_pkce_code_verifier")),a.authorizePKCEGrant(a.clientId,a.codeVerifier,o.code,a.redirectUri).then(function(){a._testTokenAccess().then(function(){!a.authData.state&&o.state&&(a.authData.state=o.state),a.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),e(a.authData)}).catch(function(e){return a._saveSettings({accessToken:void 0}),a.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),i(new Error("[".concat(e.name,"] ").concat(e.msg)))})}).catch(function(e){return a._saveSettings({accessToken:void 0}),a.hasLocalStorage&&sessionStorage.removeItem("genesys_cloud_sdk_pkce_code_verifier"),i(new Error("[".concat(e.name,"] ").concat(e.msg)))})):a._testTokenAccess().then(function(){!a.authData.state&&t.state&&(a.authData.state=t.state),e(a.authData)}).catch(function(e){a.codeVerifier||(a.codeVerifier=a.generatePKCECodeVerifier(128),a.hasLocalStorage&&sessionStorage.setItem("genesys_cloud_sdk_pkce_code_verifier",a.codeVerifier)),a.computePKCECodeChallenge(a.codeVerifier).then(function(e){var i={client_id:encodeURIComponent(a.clientId),redirect_uri:encodeURIComponent(a.redirectUri),code_challenge:encodeURIComponent(e),response_type:"code",code_challenge_method:"S256"};t.state&&(i.state=encodeURIComponent(t.state)),t.org&&(i.org=encodeURIComponent(t.org)),t.provider&&(i.provider=encodeURIComponent(t.provider));var n=a._buildAuthUrl("oauth/authorize",i);window.location.replace(n)}).catch(function(e){return i(new Error("[".concat(e.name,"]")))})})})}},{key:"_setValuesFromUrlQuery",value:function(){if("undefined"!=typeof window&&window.location.search){var e={},i=new URLSearchParams(window.location.search),t=i.get("code"),n=i.get("error"),a=i.get("error_description"),o=i.get("state");if(n)return e.error=n,a&&(e.error_description=a),e;t&&(e.code=t,o&&(e.state=o));var r,l,s=window.location;return"replaceState"in history?history.replaceState("",document.title,s.pathname):(r=document.body.scrollTop,l=document.body.scrollLeft,history.pushState("",document.title,s.pathname),document.body.scrollTop=r,document.body.scrollLeft=l),e}}},{key:"loginCodeAuthorizationGrant",value:function(e,i,t,n){var a=this;return this.clientId=e,this.clientSecret=i,new Promise(function(o,r){if("undefined"==typeof window){var l=F.from(e+":"+i).toString("base64"),s=a._formAuthRequest(l,{grant_type:"authorization_code",code:t,redirect_uri:n});s.proxy=a.proxy;var u={grant_type:"authorization_code",code:t,redirect_uri:n};a._handleCodeAuthorizationResponse(s,u,o,r)}else r(new Error("The Code Authorization grant is not supported in a browser."))})}},{key:"refreshCodeAuthorizationGrant",value:function(e,i,t){var n=this;return new Promise(function(a,o){if("undefined"==typeof window){var r=F.from(e+":"+i).toString("base64"),l=n._formAuthRequest(r,{grant_type:"refresh_token",refresh_token:t});l.proxy=n.proxy;var s={grant_type:"refresh_token",refresh_token:t};n._handleCodeAuthorizationResponse(l,s,a,o)}else o(new Error("The Code Authorization grant is not supported in a browser."))})}},{key:"_handleCodeAuthorizationResponse",value:function(e,i,t,n){var a=this,o=this.config.getConfUrl("login","https://login.".concat(this.config.environment));e.then(function(n){a.config.logger.log("trace",n.status,"POST","".concat(o,"/oauth/token"),e.headers,n.headers,i,void 0),a.config.logger.log("debug",n.status,"POST","".concat(o,"/oauth/token"),e.headers,void 0,i,void 0);var r=n.data.access_token,l=n.data.refresh_token;a.setAccessToken(r),a.authData.refreshToken=l,a.authData.tokenExpiryTime=(new Date).getTime()+1e3*n.data.expires_in,a.authData.tokenExpiryTimeString=new Date(a.authData.tokenExpiryTime).toUTCString(),t(a.authData)}).catch(function(t){t.response&&a.config.logger.log("error",t.response.status,"POST","".concat(o,"/oauth/token"),e.headers,t.response.headers,i,t.response.data),n(t)})}},{key:"_formAuthRequest",value:function(e,i){var t=this.config.getConfUrl("login","https://login.".concat(this.config.environment));return vn({method:"POST",url:"".concat(t,"/oauth/token"),headers:{Authorization:"Basic "+e,"Content-Type":"application/x-www-form-urlencoded"},data:T.default.stringify(i)})}},{key:"_handleExpiredAccessToken",value:function(){var e=this;return new Promise(function(i,t){"undefined"==typeof window?e.refreshInProgress?e._sleep(e.config.refresh_token_wait_max).then(function(){e.refreshInProgress?t(new Error("Token refresh took longer than ".concat(e.config.refresh_token_wait_max," seconds"))):i()}):(e.refreshInProgress=!0,e.refreshCodeAuthorizationGrant(e.clientId,e.clientSecret,e.authData.refreshToken).then(function(){e.refreshInProgress=!1,i()}).catch(function(i){e.refreshInProgress=!1,t(i)})):t(new Error("This method is not supported in a browser."))})}},{key:"_sleep",value:function(e){return new Promise(function(i){return setTimeout(i,e)})}},{key:"_testTokenAccess",value:function(){var e=this;return new Promise(function(i,t){e._loadSettings(),e.authentications["PureCloud OAuth"].accessToken?e.callApi("/api/v2/tokens/me","GET",null,null,null,null,null,["PureCloud OAuth"],["application/json"],["application/json"]).then(function(){i()}).catch(function(i){e._saveSettings({accessToken:void 0}),t(i)}):t(new Error("Token is not set"))})}},{key:"_setValuesFromUrlHash",value:function(){if("undefined"!=typeof window&&window.location.hash){var e=new RegExp("^#*(.+?)=(.+?)$","i"),i={};if(window.location.hash.split("&").forEach(function(t){var n=e.exec(t);n&&(i[n[1]]=decodeURIComponent(decodeURIComponent(n[2].replace(/\+/g,"%20"))))}),i.error)return i;if(i.access_token){var t={};i.state&&(t.state=i.state),i.expires_in&&(t.tokenExpiryTime=(new Date).getTime()+1e3*parseInt(i.expires_in.replace(/\+/g,"%20")),t.tokenExpiryTimeString=new Date(t.tokenExpiryTime).toUTCString()),t.accessToken=i.access_token.replace(/\+/g,"%20");var n,a,o=window.location;"replaceState"in history?history.replaceState("",document.title,o.pathname+o.search):(n=document.body.scrollTop,a=document.body.scrollLeft,o.hash="",document.body.scrollTop=n,document.body.scrollLeft=a),this._saveSettings(t)}}}},{key:"setAccessToken",value:function(e){this._saveSettings({accessToken:e})}},{key:"setStorageKey",value:function(e){this.storageKey=e,this.setAccessToken(this.authentications["PureCloud OAuth"].accessToken)}},{key:"logout",value:function(e){this.hasLocalStorage&&this._saveSettings({accessToken:void 0,state:void 0,tokenExpiryTime:void 0,tokenExpiryTimeString:void 0});var i={client_id:encodeURIComponent(this.clientId)};e&&(i.redirect_uri=encodeURI(e));var t=this._buildAuthUrl("logout",i);window.location.replace(t)}},{key:"_buildAuthUrl",value:function(e,i){i||(i={});var t=this.config.getConfUrl("login",this.config.authUrl);return Object.keys(i).reduce(function(e,t){return i[t]?"".concat(e,"&").concat(t,"=").concat(i[t]):e},"".concat(t,"/").concat(e,"?"))}},{key:"paramToString",value:function(e){return e?e instanceof Date?e.toJSON():e instanceof Boolean?e.toString().toLowerCase():e.toString():""}},{key:"serialize",value:function(e){var i={};for(var t in e)e.hasOwnProperty(t)&&void 0!==e[t]&&(i[encodeURIComponent(t)]=Array.isArray(e[t])?e[t].join(","):this.paramToString(e[t]));return i}},{key:"addHeaders",value:function(e){for(var i=arguments.length,t=new Array(i>1?i-1:0),n=1;n**Values**: active, inactive | + **deletedOnly** | **Boolean** | Only list deleted dashboards that are still recoverable | [optional] | ### Return type @@ -1988,7 +1990,7 @@ apiInstance.getAnalyticsReportingSettingsDashboardsQuery(dashboardType, dashboar | Name | Type | Description | Notes | | ------------- | ------------- | ------------- | ------------- | - **dashboardType** | **String** | List dashboard of given type |
      **Values**: All, Public, Private, Shared, Favorites | + **dashboardType** | **String** | List dashboard of given type |
      **Values**: All, Public, Private, Shared, Favorites, Deleted | **dashboardAccessFilter** | **String** | Filter dashboard based on the owner of dashboard |
      **Values**: OwnedByMe, OwnedByAnyone, NotOwnedByMe | **name** | **String** | name of the dashboard | [optional] | **sortBy** | **String** | | [optional] [default to desc] | @@ -2033,6 +2035,7 @@ let opts = { 'pageSize': 50, // Number | 'publicOnly': true, // Boolean | If true, retrieve only public dashboards 'favoriteOnly': true, // Boolean | If true, retrieve only favorite dashboards + 'deletedOnly': true, // Boolean | If true, retrieve only deleted dashboards that are still recoverable 'name': "name_example" // String | retrieve dashboards that match with given name }; @@ -2057,6 +2060,7 @@ apiInstance.getAnalyticsReportingSettingsUserDashboards(userId, opts) **pageSize** | **Number** | | [optional] [default to 50] | **publicOnly** | **Boolean** | If true, retrieve only public dashboards | [optional] | **favoriteOnly** | **Boolean** | If true, retrieve only favorite dashboards | [optional] | + **deletedOnly** | **Boolean** | If true, retrieve only deleted dashboards that are still recoverable | [optional] | **name** | **String** | retrieve dashboards that match with given name | [optional] | ### Return type @@ -4200,7 +4204,7 @@ apiInstance.postAnalyticsRatelimitsAggregatesQuery(body) POST /api/v2/analytics/reporting/dashboards/users/bulk/remove -Bulk delete dashboards owned by other user(s) +Bulk soft delete dashboards owned by other user(s) Requires ANY permissions: @@ -4303,7 +4307,7 @@ apiInstance.postAnalyticsReportingExports(body) POST /api/v2/analytics/reporting/settings/dashboards/bulk/remove -Bulk remove dashboard configurations +Bulk soft delete dashboard configurations Requires ALL permissions: @@ -4667,8 +4671,6 @@ POST /api/v2/analytics/taskmanagement/aggregates/query Query for task management aggregates -postAnalyticsTaskmanagementAggregatesQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ANY permissions: * analytics:taskManagementAggregate:view @@ -5226,4 +5228,4 @@ apiInstance.putAnalyticsDataretentionSettings(body) **AnalyticsDataRetentionResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ArchitectApi.md b/build/docs/ArchitectApi.md index beec484f8..3588a91c5 100644 --- a/build/docs/ArchitectApi.md +++ b/build/docs/ArchitectApi.md @@ -65,7 +65,7 @@ All URIs are relative to *https://api.mypurecloud.com* [**getFlowInstancesSettingsLoglevels**](ArchitectApi#getFlowInstancesSettingsLoglevels) | **GET** /api/v2/flows/{flowId}/instances/settings/loglevels | Retrieves the log level for a flow by flow id. [**getFlowLatestconfiguration**](ArchitectApi#getFlowLatestconfiguration) | **GET** /api/v2/flows/{flowId}/latestconfiguration | Get the latest configuration for flow [**getFlowVersion**](ArchitectApi#getFlowVersion) | **GET** /api/v2/flows/{flowId}/versions/{versionId} | Get flow version -[**getFlowVersionConfiguration**](ArchitectApi#getFlowVersionConfiguration) | **GET** /api/v2/flows/{flowId}/versions/{versionId}/configuration | Create flow version configuration +[**getFlowVersionConfiguration**](ArchitectApi#getFlowVersionConfiguration) | **GET** /api/v2/flows/{flowId}/versions/{versionId}/configuration | Get flow version configuration [**getFlowVersionHealth**](ArchitectApi#getFlowVersionHealth) | **GET** /api/v2/flows/{flowId}/versions/{versionId}/health | Get overall health scores for all intents present in the NLU domain version associated with the bot flow version. [**getFlowVersionIntentHealth**](ArchitectApi#getFlowVersionIntentHealth) | **GET** /api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/health | Get health scores and other health metrics for a specific intent. This includes the health metrics for each utterance in an intent. [**getFlowVersionIntentUtteranceHealth**](ArchitectApi#getFlowVersionIntentUtteranceHealth) | **GET** /api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/utterances/{utteranceId}/health | Get health metrics associated with a specific utterance of an intent. @@ -3498,7 +3498,7 @@ apiInstance.getFlowVersion(flowId, versionId, opts) GET /api/v2/flows/{flowId}/versions/{versionId}/configuration -Create flow version configuration +Get flow version configuration Requires ANY permissions: @@ -8022,4 +8022,4 @@ apiInstance.putFlowsOutcome(flowOutcomeId, opts) **Operation** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/AuditApi.md b/build/docs/AuditApi.md index 13d82fda4..a0a92ba78 100644 --- a/build/docs/AuditApi.md +++ b/build/docs/AuditApi.md @@ -378,4 +378,4 @@ apiInstance.postAuditsQueryRealtimeRelated(body, opts) **AuditRealtimeRelatedResultsResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/AuthorizationApi.md b/build/docs/AuthorizationApi.md index ea35f993c..bc75dac15 100644 --- a/build/docs/AuthorizationApi.md +++ b/build/docs/AuthorizationApi.md @@ -932,7 +932,7 @@ apiInstance.getAuthorizationRoleSubjectgrants(roleId, opts) ## getAuthorizationRoleUsers -> UserEntityListing getAuthorizationRoleUsers(roleId, opts) +> UserReferenceEntityListing getAuthorizationRoleUsers(roleId, opts) GET /api/v2/authorization/roles/{roleId}/users @@ -983,7 +983,7 @@ apiInstance.getAuthorizationRoleUsers(roleId, opts) ### Return type -**UserEntityListing** +**UserReferenceEntityListing** ## getAuthorizationRoles @@ -2428,4 +2428,4 @@ apiInstance.putUserRoles(subjectId, body) **UserAuthorization** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/BillingApi.md b/build/docs/BillingApi.md index 573427cfc..f2b9738e8 100644 --- a/build/docs/BillingApi.md +++ b/build/docs/BillingApi.md @@ -122,4 +122,4 @@ apiInstance.getBillingTrusteebillingoverviewTrustorOrgId(trustorOrgId, opts) **TrusteeBillingOverview** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/CarrierServicesApi.md b/build/docs/CarrierServicesApi.md index ebc6d1a82..a8f9bc3f7 100644 --- a/build/docs/CarrierServicesApi.md +++ b/build/docs/CarrierServicesApi.md @@ -109,4 +109,4 @@ apiInstance.postCarrierservicesIntegrationsEmergencylocationsMe(opts) **EmergencyLocation** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ChatApi.md b/build/docs/ChatApi.md index 03b666788..712629947 100644 --- a/build/docs/ChatApi.md +++ b/build/docs/ChatApi.md @@ -1731,4 +1731,4 @@ apiInstance.putChatsSettings(body) **ChatSettings** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/CoachingApi.md b/build/docs/CoachingApi.md index 8bff60a9e..ea65f8dc0 100644 --- a/build/docs/CoachingApi.md +++ b/build/docs/CoachingApi.md @@ -1086,4 +1086,4 @@ apiInstance.postCoachingScheduleslotsQuery(body) **CoachingSlotsResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ContentManagementApi.md b/build/docs/ContentManagementApi.md index 2a2448b92..d3a42128f 100644 --- a/build/docs/ContentManagementApi.md +++ b/build/docs/ContentManagementApi.md @@ -757,7 +757,6 @@ let apiInstance = new platformClient.ContentManagementApi(); let sharedId = "sharedId_example"; // String | Shared ID let opts = { - 'redirect': true, // Boolean | Turn on or off redirect 'disposition': "attachment", // String | Request how the share content will be downloaded: attached as a file or inline. Default is attachment. 'contentType': "contentType_example", // String | The requested format for the specified document. If supported, the document will be returned in that format. Example contentType=audio/wav 'expand': "expand_example" // String | Expand some document fields @@ -779,7 +778,6 @@ apiInstance.getContentmanagementSharedSharedId(sharedId, opts) | Name | Type | Description | Notes | | ------------- | ------------- | ------------- | ------------- | **sharedId** | **String** | Shared ID | | - **redirect** | **Boolean** | Turn on or off redirect | [optional] [default to true] | **disposition** | **String** | Request how the share content will be downloaded: attached as a file or inline. Default is attachment. | [optional] [default to attachment]
      **Values**: attachment, inline, none | **contentType** | **String** | The requested format for the specified document. If supported, the document will be returned in that format. Example contentType=audio/wav | [optional] | **expand** | **String** | Expand some document fields | [optional]
      **Values**: document.acl | @@ -1958,4 +1956,4 @@ apiInstance.putContentmanagementWorkspaceTagvalue(workspaceId, tagId, body) **TagValue** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ConversationsApi.md b/build/docs/ConversationsApi.md index afa1d4dd3..7855e8be9 100644 --- a/build/docs/ConversationsApi.md +++ b/build/docs/ConversationsApi.md @@ -8528,11 +8528,16 @@ apiInstance.postConversationSuggestionEngagement(conversationId, suggestionId, b > void postConversationSuggestionsFeedback(conversationId, body) +:::{"alert":"warning","title":"Deprecated","collapsible":false,"autoCollapse":false} +This resource has been deprecated +::: POST /api/v2/conversations/{conversationId}/suggestions/feedback Suggestion feedback. +Google Agent Assist offering within Genesys will no longer be supported + Requires ANY permissions: * conversation:suggestionFeedback:add @@ -12783,4 +12788,4 @@ apiInstance.putConversationsVideoRecordingstate(conversationId, body) **'String'** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/DataExtensionsApi.md b/build/docs/DataExtensionsApi.md index 75cf4f5c3..12f7895ea 100644 --- a/build/docs/DataExtensionsApi.md +++ b/build/docs/DataExtensionsApi.md @@ -152,4 +152,4 @@ This endpoint does not need any parameter. **SchemaQuantityLimits** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/DownloadsApi.md b/build/docs/DownloadsApi.md index 440f0da16..c0e0abf49 100644 --- a/build/docs/DownloadsApi.md +++ b/build/docs/DownloadsApi.md @@ -68,4 +68,4 @@ apiInstance.getDownload(downloadId, opts) **UrlResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/EmailsApi.md b/build/docs/EmailsApi.md index e3f14950a..5742ea4b2 100644 --- a/build/docs/EmailsApi.md +++ b/build/docs/EmailsApi.md @@ -108,4 +108,4 @@ apiInstance.patchEmailsSettings(opts) **EmailSettings** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/EmployeeEngagementApi.md b/build/docs/EmployeeEngagementApi.md index d54b244fc..1fe6bd779 100644 --- a/build/docs/EmployeeEngagementApi.md +++ b/build/docs/EmployeeEngagementApi.md @@ -270,4 +270,4 @@ apiInstance.postEmployeeengagementRecognitions(body) **RecognitionBase** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/EventsApi.md b/build/docs/EventsApi.md index 0b66a9303..c4676ac4b 100644 --- a/build/docs/EventsApi.md +++ b/build/docs/EventsApi.md @@ -162,4 +162,4 @@ apiInstance.postEventsUsersRoutingstatus(body) **BatchEventResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ExternalContactsApi.md b/build/docs/ExternalContactsApi.md index 80a14773d..eab27e0c3 100644 --- a/build/docs/ExternalContactsApi.md +++ b/build/docs/ExternalContactsApi.md @@ -10,6 +10,7 @@ All URIs are relative to *https://api.mypurecloud.com* [**deleteExternalcontactsContactNote**](ExternalContactsApi#deleteExternalcontactsContactNote) | **DELETE** /api/v2/externalcontacts/contacts/{contactId}/notes/{noteId} | Delete a note for an external contact [**deleteExternalcontactsContactsSchema**](ExternalContactsApi#deleteExternalcontactsContactsSchema) | **DELETE** /api/v2/externalcontacts/contacts/schemas/{schemaId} | Delete a schema [**deleteExternalcontactsExternalsource**](ExternalContactsApi#deleteExternalcontactsExternalsource) | **DELETE** /api/v2/externalcontacts/externalsources/{externalSourceId} | Delete an External Source. WARNING: Any records that reference this External Source will not be automatically cleaned up. Those records will still be editable, but their External IDs may not be fully viewable. +[**deleteExternalcontactsImportCsvSetting**](ExternalContactsApi#deleteExternalcontactsImportCsvSetting) | **DELETE** /api/v2/externalcontacts/import/csv/settings/{settingsId} | Delete settings for CSV import [**deleteExternalcontactsOrganization**](ExternalContactsApi#deleteExternalcontactsOrganization) | **DELETE** /api/v2/externalcontacts/organizations/{externalOrganizationId} | Delete an external organization [**deleteExternalcontactsOrganizationNote**](ExternalContactsApi#deleteExternalcontactsOrganizationNote) | **DELETE** /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId} | Delete a note for an external organization [**deleteExternalcontactsOrganizationTrustor**](ExternalContactsApi#deleteExternalcontactsOrganizationTrustor) | **DELETE** /api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor | Unlink the Trustor for this External Organization @@ -27,6 +28,10 @@ All URIs are relative to *https://api.mypurecloud.com* [**getExternalcontactsContactsSchemas**](ExternalContactsApi#getExternalcontactsContactsSchemas) | **GET** /api/v2/externalcontacts/contacts/schemas | Get a list of schemas. [**getExternalcontactsExternalsource**](ExternalContactsApi#getExternalcontactsExternalsource) | **GET** /api/v2/externalcontacts/externalsources/{externalSourceId} | Fetch an External Source [**getExternalcontactsExternalsources**](ExternalContactsApi#getExternalcontactsExternalsources) | **GET** /api/v2/externalcontacts/externalsources | Fetch a list of External Sources +[**getExternalcontactsImportCsvSetting**](ExternalContactsApi#getExternalcontactsImportCsvSetting) | **GET** /api/v2/externalcontacts/import/csv/settings/{settingsId} | Get settings for CSV import +[**getExternalcontactsImportCsvSettings**](ExternalContactsApi#getExternalcontactsImportCsvSettings) | **GET** /api/v2/externalcontacts/import/csv/settings | Retrieve all settings for organization filtered by externalSettingsId if provided +[**getExternalcontactsImportCsvUploadDetails**](ExternalContactsApi#getExternalcontactsImportCsvUploadDetails) | **GET** /api/v2/externalcontacts/import/csv/uploads/{uploadId}/details | Get details for CSV upload +[**getExternalcontactsImportCsvUploadPreview**](ExternalContactsApi#getExternalcontactsImportCsvUploadPreview) | **GET** /api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview | Get preview for CSV upload [**getExternalcontactsOrganization**](ExternalContactsApi#getExternalcontactsOrganization) | **GET** /api/v2/externalcontacts/organizations/{externalOrganizationId} | Fetch an external organization [**getExternalcontactsOrganizationContacts**](ExternalContactsApi#getExternalcontactsOrganizationContacts) | **GET** /api/v2/externalcontacts/organizations/{externalOrganizationId}/contacts | Search for external contacts in an external organization [**getExternalcontactsOrganizationNote**](ExternalContactsApi#getExternalcontactsOrganizationNote) | **GET** /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId} | Fetch a note for an external organization @@ -67,6 +72,9 @@ All URIs are relative to *https://api.mypurecloud.com* [**postExternalcontactsContactsSchemas**](ExternalContactsApi#postExternalcontactsContactsSchemas) | **POST** /api/v2/externalcontacts/contacts/schemas | Create a schema [**postExternalcontactsExternalsources**](ExternalContactsApi#postExternalcontactsExternalsources) | **POST** /api/v2/externalcontacts/externalsources | Create an External Source [**postExternalcontactsIdentifierlookup**](ExternalContactsApi#postExternalcontactsIdentifierlookup) | **POST** /api/v2/externalcontacts/identifierlookup | Fetch a contact using an identifier type and value. +[**postExternalcontactsImportCsvJobs**](ExternalContactsApi#postExternalcontactsImportCsvJobs) | **POST** /api/v2/externalcontacts/import/csv/jobs | Create CSV import job +[**postExternalcontactsImportCsvSettings**](ExternalContactsApi#postExternalcontactsImportCsvSettings) | **POST** /api/v2/externalcontacts/import/csv/settings | Create settings for CSV import +[**postExternalcontactsImportCsvUploads**](ExternalContactsApi#postExternalcontactsImportCsvUploads) | **POST** /api/v2/externalcontacts/import/csv/uploads | Get url for CSV upload [**postExternalcontactsMergeContacts**](ExternalContactsApi#postExternalcontactsMergeContacts) | **POST** /api/v2/externalcontacts/merge/contacts | Merge two contacts into a new contact record [**postExternalcontactsOrganizationNotes**](ExternalContactsApi#postExternalcontactsOrganizationNotes) | **POST** /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes | Create a note for an external organization [**postExternalcontactsOrganizations**](ExternalContactsApi#postExternalcontactsOrganizations) | **POST** /api/v2/externalcontacts/organizations | Create an external organization @@ -77,6 +85,7 @@ All URIs are relative to *https://api.mypurecloud.com* [**putExternalcontactsContactsSchema**](ExternalContactsApi#putExternalcontactsContactsSchema) | **PUT** /api/v2/externalcontacts/contacts/schemas/{schemaId} | Update a schema [**putExternalcontactsConversation**](ExternalContactsApi#putExternalcontactsConversation) | **PUT** /api/v2/externalcontacts/conversations/{conversationId} | Associate/disassociate an external contact with a conversation [**putExternalcontactsExternalsource**](ExternalContactsApi#putExternalcontactsExternalsource) | **PUT** /api/v2/externalcontacts/externalsources/{externalSourceId} | Update an External Source +[**putExternalcontactsImportCsvSetting**](ExternalContactsApi#putExternalcontactsImportCsvSetting) | **PUT** /api/v2/externalcontacts/import/csv/settings/{settingsId} | Update settings for CSV import [**putExternalcontactsOrganization**](ExternalContactsApi#putExternalcontactsOrganization) | **PUT** /api/v2/externalcontacts/organizations/{externalOrganizationId} | Update an external organization [**putExternalcontactsOrganizationNote**](ExternalContactsApi#putExternalcontactsOrganizationNote) | **PUT** /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId} | Update a note for an external organization [**putExternalcontactsOrganizationTrustorTrustorId**](ExternalContactsApi#putExternalcontactsOrganizationTrustorTrustorId) | **PUT** /api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor/{trustorId} | Links a Trustor with an External Organization @@ -291,6 +300,56 @@ apiInstance.deleteExternalcontactsExternalsource(externalSourceId) **Object** +## deleteExternalcontactsImportCsvSetting + +> void deleteExternalcontactsImportCsvSetting(settingsId) + + +DELETE /api/v2/externalcontacts/import/csv/settings/{settingsId} + +Delete settings for CSV import + +Requires ANY permissions: + +* externalContacts:importCsvSettings:delete + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.ExternalContactsApi(); + +let settingsId = "settingsId_example"; // String | Settings id + +apiInstance.deleteExternalcontactsImportCsvSetting(settingsId) + .then(() => { + console.log('deleteExternalcontactsImportCsvSetting returned successfully.'); + }) + .catch((err) => { + console.log('There was a failure calling deleteExternalcontactsImportCsvSetting'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **settingsId** | **String** | Settings id | | + +### Return type + +void (no response body) + + ## deleteExternalcontactsOrganization > **Object** deleteExternalcontactsOrganization(externalOrganizationId) @@ -1205,6 +1264,212 @@ apiInstance.getExternalcontactsExternalsources(opts) **CursorExternalSourceListing** +## getExternalcontactsImportCsvSetting + +> CsvSettings getExternalcontactsImportCsvSetting(settingsId) + + +GET /api/v2/externalcontacts/import/csv/settings/{settingsId} + +Get settings for CSV import + +Requires ANY permissions: + +* externalContacts:importCsvSettings:view + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.ExternalContactsApi(); + +let settingsId = "settingsId_example"; // String | Settings id + +apiInstance.getExternalcontactsImportCsvSetting(settingsId) + .then((data) => { + console.log(`getExternalcontactsImportCsvSetting success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling getExternalcontactsImportCsvSetting'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **settingsId** | **String** | Settings id | | + +### Return type + +**CsvSettings** + + +## getExternalcontactsImportCsvSettings + +> Listing getExternalcontactsImportCsvSettings(opts) + + +GET /api/v2/externalcontacts/import/csv/settings + +Retrieve all settings for organization filtered by externalSettingsId if provided + +Requires ANY permissions: + +* externalContacts:importCsvSettings:view + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.ExternalContactsApi(); + +let opts = { + 'after': "after_example", // String | The cursor that points to the end of the set of entities that has been returned. + 'pageSize': "pageSize_example", // String | Number of entities to return. Maximum of 200. + 'externalSettingsId': "externalSettingsId_example" // String | External Settings Id to filter the list. +}; + +apiInstance.getExternalcontactsImportCsvSettings(opts) + .then((data) => { + console.log(`getExternalcontactsImportCsvSettings success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling getExternalcontactsImportCsvSettings'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **after** | **String** | The cursor that points to the end of the set of entities that has been returned. | [optional] | + **pageSize** | **String** | Number of entities to return. Maximum of 200. | [optional] | + **externalSettingsId** | **String** | External Settings Id to filter the list. | [optional] | + +### Return type + +**Listing** + + +## getExternalcontactsImportCsvUploadDetails + +> CsvUploadDetailsResponse getExternalcontactsImportCsvUploadDetails(uploadId) + + +GET /api/v2/externalcontacts/import/csv/uploads/{uploadId}/details + +Get details for CSV upload + +Requires ANY permissions: + +* externalContacts:importCsvUpload:view + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.ExternalContactsApi(); + +let uploadId = "uploadId_example"; // String | Upload id + +apiInstance.getExternalcontactsImportCsvUploadDetails(uploadId) + .then((data) => { + console.log(`getExternalcontactsImportCsvUploadDetails success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling getExternalcontactsImportCsvUploadDetails'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **uploadId** | **String** | Upload id | | + +### Return type + +**CsvUploadDetailsResponse** + + +## getExternalcontactsImportCsvUploadPreview + +> CsvUploadPreviewResponse getExternalcontactsImportCsvUploadPreview(uploadId) + + +GET /api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview + +Get preview for CSV upload + +Requires ANY permissions: + +* externalContacts:importCsvUpload:view + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.ExternalContactsApi(); + +let uploadId = "uploadId_example"; // String | Upload id + +apiInstance.getExternalcontactsImportCsvUploadPreview(uploadId) + .then((data) => { + console.log(`getExternalcontactsImportCsvUploadPreview success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling getExternalcontactsImportCsvUploadPreview'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **uploadId** | **String** | Upload id | | + +### Return type + +**CsvUploadPreviewResponse** + + ## getExternalcontactsOrganization > ExternalOrganization getExternalcontactsOrganization(externalOrganizationId, opts) @@ -3318,6 +3583,156 @@ apiInstance.postExternalcontactsIdentifierlookup(identifier, opts) **ExternalContact** +## postExternalcontactsImportCsvJobs + +> CsvJobResponse postExternalcontactsImportCsvJobs(body) + + +POST /api/v2/externalcontacts/import/csv/jobs + +Create CSV import job + +Requires ANY permissions: + +* externalContacts:importCsvJob:add + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.ExternalContactsApi(); + +let body = {}; // Object | ImportRequest + +apiInstance.postExternalcontactsImportCsvJobs(body) + .then((data) => { + console.log(`postExternalcontactsImportCsvJobs success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling postExternalcontactsImportCsvJobs'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **body** | **Object** | ImportRequest | | + +### Return type + +**CsvJobResponse** + + +## postExternalcontactsImportCsvSettings + +> CsvSettings postExternalcontactsImportCsvSettings(body) + + +POST /api/v2/externalcontacts/import/csv/settings + +Create settings for CSV import + +Requires ANY permissions: + +* externalContacts:importCsvSettings:add + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.ExternalContactsApi(); + +let body = {}; // Object | Settings + +apiInstance.postExternalcontactsImportCsvSettings(body) + .then((data) => { + console.log(`postExternalcontactsImportCsvSettings success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling postExternalcontactsImportCsvSettings'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **body** | **Object** | Settings | | + +### Return type + +**CsvSettings** + + +## postExternalcontactsImportCsvUploads + +> CsvUploadResponse postExternalcontactsImportCsvUploads(body) + + +POST /api/v2/externalcontacts/import/csv/uploads + +Get url for CSV upload + +Requires ANY permissions: + +* externalContacts:importCsvUpload:add + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.ExternalContactsApi(); + +let body = {}; // Object | UploadRequest + +apiInstance.postExternalcontactsImportCsvUploads(body) + .then((data) => { + console.log(`postExternalcontactsImportCsvUploads success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling postExternalcontactsImportCsvUploads'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **body** | **Object** | UploadRequest | | + +### Return type + +**CsvUploadResponse** + + ## postExternalcontactsMergeContacts > ExternalContact postExternalcontactsMergeContacts(body) @@ -3844,6 +4259,58 @@ apiInstance.putExternalcontactsExternalsource(externalSourceId, body) **ExternalSource** +## putExternalcontactsImportCsvSetting + +> CsvSettings putExternalcontactsImportCsvSetting(settingsId, body) + + +PUT /api/v2/externalcontacts/import/csv/settings/{settingsId} + +Update settings for CSV import + +Requires ANY permissions: + +* externalContacts:importCsvSettings:edit + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.ExternalContactsApi(); + +let settingsId = "settingsId_example"; // String | Settings id +let body = {}; // Object | Settings + +apiInstance.putExternalcontactsImportCsvSetting(settingsId, body) + .then((data) => { + console.log(`putExternalcontactsImportCsvSetting success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling putExternalcontactsImportCsvSetting'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **settingsId** | **String** | Settings id | | + **body** | **Object** | Settings | | + +### Return type + +**CsvSettings** + + ## putExternalcontactsOrganization > ExternalOrganization putExternalcontactsOrganization(externalOrganizationId, body) @@ -4109,4 +4576,4 @@ apiInstance.putExternalcontactsRelationship(relationshipId, body) **Relationship** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/FaxApi.md b/build/docs/FaxApi.md index 16b708580..b7335576d 100644 --- a/build/docs/FaxApi.md +++ b/build/docs/FaxApi.md @@ -401,4 +401,4 @@ apiInstance.putFaxSettings(opts) **FaxConfig** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/FlowsApi.md b/build/docs/FlowsApi.md index 126e6e1f4..b79294089 100644 --- a/build/docs/FlowsApi.md +++ b/build/docs/FlowsApi.md @@ -331,4 +331,4 @@ apiInstance.postAnalyticsFlowsObservationsQuery(body) **FlowObservationQueryResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/GamificationApi.md b/build/docs/GamificationApi.md index da13c33f1..87de0392e 100644 --- a/build/docs/GamificationApi.md +++ b/build/docs/GamificationApi.md @@ -3496,4 +3496,4 @@ apiInstance.putGamificationStatus(status) **GamificationStatus** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/GeneralDataProtectionRegulationApi.md b/build/docs/GeneralDataProtectionRegulationApi.md index 431849a63..60635f4af 100644 --- a/build/docs/GeneralDataProtectionRegulationApi.md +++ b/build/docs/GeneralDataProtectionRegulationApi.md @@ -223,4 +223,4 @@ apiInstance.postGdprRequests(body, opts) **GDPRRequest** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/GeolocationApi.md b/build/docs/GeolocationApi.md index bb620049d..f3a98b8eb 100644 --- a/build/docs/GeolocationApi.md +++ b/build/docs/GeolocationApi.md @@ -210,4 +210,4 @@ apiInstance.patchUserGeolocation(userId, clientId, body) **Geolocation** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/GreetingsApi.md b/build/docs/GreetingsApi.md index 4bff75c96..f6d886103 100644 --- a/build/docs/GreetingsApi.md +++ b/build/docs/GreetingsApi.md @@ -818,4 +818,4 @@ apiInstance.putUserGreetingsDefaults(userId, body) **DefaultGreetingList** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/GroupsApi.md b/build/docs/GroupsApi.md index 2d035a01b..8229cdc0d 100644 --- a/build/docs/GroupsApi.md +++ b/build/docs/GroupsApi.md @@ -977,4 +977,4 @@ apiInstance.putGroupDynamicsettings(groupId, body) void (no response body) -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/IdentityProviderApi.md b/build/docs/IdentityProviderApi.md index 1b4dbc89e..ee3a01f9e 100644 --- a/build/docs/IdentityProviderApi.md +++ b/build/docs/IdentityProviderApi.md @@ -1845,4 +1845,4 @@ apiInstance.putIdentityprovidersSalesforce(body) **IdentityProvider** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/InfrastructureAsCodeApi.md b/build/docs/InfrastructureAsCodeApi.md index 38ecdb260..3c97c754b 100644 --- a/build/docs/InfrastructureAsCodeApi.md +++ b/build/docs/InfrastructureAsCodeApi.md @@ -316,4 +316,4 @@ apiInstance.postInfrastructureascodeJobs(body) **InfrastructureascodeJob** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/IntegrationsApi.md b/build/docs/IntegrationsApi.md index c505e8921..4f08d618c 100644 --- a/build/docs/IntegrationsApi.md +++ b/build/docs/IntegrationsApi.md @@ -4722,4 +4722,4 @@ apiInstance.putIntegrationsUnifiedcommunicationThirdpartypresences(ucIntegration **'String'** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/JourneyApi.md b/build/docs/JourneyApi.md index 66b7f44b8..684e1d50b 100644 --- a/build/docs/JourneyApi.md +++ b/build/docs/JourneyApi.md @@ -2130,8 +2130,6 @@ GET /api/v2/journey/views/eventdefinitions/{eventDefinitionId} Get an Event Definition -getJourneyViewsEventdefinition is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * journey:eventDefinition:view @@ -2182,8 +2180,6 @@ GET /api/v2/journey/views/eventdefinitions Get a list of Event Definitions -getJourneyViewsEventdefinitions is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * journey:eventDefinition:view @@ -3438,8 +3434,6 @@ Validate whether an encoding exist for a label/value combination. True indicates a valid encoding -postJourneyViewsEncodingsValidate is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * journey:viewsEncodings:view @@ -3539,4 +3533,4 @@ apiInstance.putJourneyViewVersion(viewId, versionId, body) **JourneyView** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/KnowledgeApi.md b/build/docs/KnowledgeApi.md index 8dd66d240..bb59da168 100644 --- a/build/docs/KnowledgeApi.md +++ b/build/docs/KnowledgeApi.md @@ -669,8 +669,6 @@ DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{so Delete Salesforce Knowledge integration source -deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:delete @@ -723,8 +721,6 @@ DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{so Delete ServiceNow Knowledge integration source -deleteKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:delete @@ -777,8 +773,6 @@ DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{sync Delete synchronization job -deleteKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:syncJob:delete @@ -994,8 +988,6 @@ GET /api/v2/knowledge/integrations/{integrationId}/options Get sync options available for a knowledge-connect integration -getKnowledgeIntegrationOptions is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationOptions:view @@ -1399,7 +1391,7 @@ apiInstance.getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(knowledgeBaseId, ## getKnowledgeKnowledgebaseDocumentVariation -> DocumentVariation getKnowledgeKnowledgebaseDocumentVariation(documentVariationId, documentId, knowledgeBaseId, opts) +> DocumentVariationResponse getKnowledgeKnowledgebaseDocumentVariation(documentVariationId, documentId, knowledgeBaseId, opts) GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId} @@ -1452,12 +1444,12 @@ apiInstance.getKnowledgeKnowledgebaseDocumentVariation(documentVariationId, docu ### Return type -**DocumentVariation** +**DocumentVariationResponse** ## getKnowledgeKnowledgebaseDocumentVariations -> DocumentVariationListing getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId, documentId, opts) +> DocumentVariationResponseListing getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId, documentId, opts) GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations @@ -1514,7 +1506,7 @@ apiInstance.getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId, documen ### Return type -**DocumentVariationListing** +**DocumentVariationResponseListing** ## getKnowledgeKnowledgebaseDocumentVersion @@ -2558,8 +2550,6 @@ GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations Get operations -getKnowledgeKnowledgebaseOperations is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:importExportOperationsList:view @@ -2628,8 +2618,6 @@ GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations/users/query Get ids of operation creator users and oauth clients -getKnowledgeKnowledgebaseOperationsUsersQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:importExportOperationsList:view @@ -2738,8 +2726,6 @@ GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources Get Knowledge integration sources -getKnowledgeKnowledgebaseSources is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:view @@ -2798,8 +2784,6 @@ GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourc Get Salesforce Knowledge integration source -getKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:view @@ -2856,8 +2840,6 @@ GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourc Get ServiceNow Knowledge integration source -getKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:view @@ -2914,8 +2896,6 @@ GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJob Get synchronization job report -getKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:syncJob:view @@ -3530,7 +3510,7 @@ apiInstance.patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(knowledgeBaseI ## patchKnowledgeKnowledgebaseDocumentVariation -> DocumentVariation patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId, documentId, knowledgeBaseId, body) +> DocumentVariationResponse patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId, documentId, knowledgeBaseId, body) PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId} @@ -3581,7 +3561,7 @@ apiInstance.patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId, do ### Return type -**DocumentVariation** +**DocumentVariationResponse** ## patchKnowledgeKnowledgebaseDocumentsSearchSearchId @@ -4048,8 +4028,6 @@ PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJ Update synchronization job -patchKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:syncJob:edit @@ -4762,7 +4740,7 @@ apiInstance.postKnowledgeKnowledgebaseDocumentFeedback(knowledgeBaseId, document ## postKnowledgeKnowledgebaseDocumentVariations -> DocumentVariation postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId, documentId, body) +> DocumentVariationResponse postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId, documentId, body) POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations @@ -4812,7 +4790,7 @@ apiInstance.postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId, docume ### Return type -**DocumentVariation** +**DocumentVariationResponse** ## postKnowledgeKnowledgebaseDocumentVersions @@ -6088,8 +6066,6 @@ POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce Create Salesforce Knowledge integration source -postKnowledgeKnowledgebaseSourcesSalesforce is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:add @@ -6142,8 +6118,6 @@ POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sour Start sync on Salesforce Knowledge integration source -postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:edit @@ -6196,8 +6170,6 @@ POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow Create ServiceNow Knowledge integration source -postKnowledgeKnowledgebaseSourcesServicenow is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:add @@ -6250,8 +6222,6 @@ POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sour Start synchronization on ServiceNow Knowledge integration source -postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:edit @@ -6304,8 +6274,6 @@ POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs Create synchronization job -postKnowledgeKnowledgebaseSynchronizeJobs is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:syncJob:add @@ -6462,8 +6430,6 @@ PUT /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourc Update Salesforce Knowledge integration source -putKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:edit @@ -6518,8 +6484,6 @@ PUT /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourc Update ServiceNow Knowledge integration source -putKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice - Requires ALL permissions: * knowledge:integrationSource:edit @@ -6565,4 +6529,4 @@ apiInstance.putKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, **ServiceNowSourceResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/LanguageUnderstandingApi.md b/build/docs/LanguageUnderstandingApi.md index 07f0d3d9f..9fa80792b 100644 --- a/build/docs/LanguageUnderstandingApi.md +++ b/build/docs/LanguageUnderstandingApi.md @@ -1880,4 +1880,4 @@ apiInstance.putLanguageunderstandingDomainVersion(domainId, domainVersionId, bod **NluDomainVersion** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/LanguagesApi.md b/build/docs/LanguagesApi.md index 03f747b63..883eedf08 100644 --- a/build/docs/LanguagesApi.md +++ b/build/docs/LanguagesApi.md @@ -432,4 +432,4 @@ apiInstance.postLanguages(body) **Language** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/LearningApi.md b/build/docs/LearningApi.md index a67fe5598..bdf03a6ef 100644 --- a/build/docs/LearningApi.md +++ b/build/docs/LearningApi.md @@ -1981,4 +1981,4 @@ apiInstance.putLearningModuleRule(moduleId, body) **LearningModuleRule** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/LicenseApi.md b/build/docs/LicenseApi.md index 20ab10d20..49ab087eb 100644 --- a/build/docs/LicenseApi.md +++ b/build/docs/LicenseApi.md @@ -471,4 +471,4 @@ apiInstance.postLicenseUsers(opts) **{'String': Object}** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/LocationsApi.md b/build/docs/LocationsApi.md index 00f73d617..fb6c8b78a 100644 --- a/build/docs/LocationsApi.md +++ b/build/docs/LocationsApi.md @@ -425,4 +425,4 @@ apiInstance.postLocationsSearch(body) **LocationsSearchResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/LogCaptureApi.md b/build/docs/LogCaptureApi.md index a9a1191e1..f9f2898dc 100644 --- a/build/docs/LogCaptureApi.md +++ b/build/docs/LogCaptureApi.md @@ -382,4 +382,4 @@ apiInstance.postDiagnosticsLogcaptureBrowserUser(userId, opts) **LogCaptureUserConfiguration** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/MessagingApi.md b/build/docs/MessagingApi.md index b40c871af..45caefa30 100644 --- a/build/docs/MessagingApi.md +++ b/build/docs/MessagingApi.md @@ -729,4 +729,4 @@ apiInstance.putMessagingSettingsDefault(body) **MessagingSetting** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/MobileDevicesApi.md b/build/docs/MobileDevicesApi.md index dcd114601..ebde5474e 100644 --- a/build/docs/MobileDevicesApi.md +++ b/build/docs/MobileDevicesApi.md @@ -264,4 +264,4 @@ apiInstance.putMobiledevice(deviceId, opts) **UserDevice** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/NotificationsApi.md b/build/docs/NotificationsApi.md index 83196367a..b9f4c8e57 100644 --- a/build/docs/NotificationsApi.md +++ b/build/docs/NotificationsApi.md @@ -418,4 +418,4 @@ apiInstance.putNotificationsChannelSubscriptions(channelId, body, opts) **ChannelTopicEntityListing** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/OAuthApi.md b/build/docs/OAuthApi.md index cf015d7b8..5727ade68 100644 --- a/build/docs/OAuthApi.md +++ b/build/docs/OAuthApi.md @@ -696,4 +696,4 @@ apiInstance.putOauthClient(clientId, body) **OAuthClient** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ObjectsApi.md b/build/docs/ObjectsApi.md index e78a045ab..0d1bd61ab 100644 --- a/build/docs/ObjectsApi.md +++ b/build/docs/ObjectsApi.md @@ -491,4 +491,4 @@ apiInstance.putAuthorizationDivision(divisionId, body) **AuthzDivision** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/OperationalEventsApi.md b/build/docs/OperationalEventsApi.md index 5fb0b6cea..093df7e9e 100644 --- a/build/docs/OperationalEventsApi.md +++ b/build/docs/OperationalEventsApi.md @@ -106,4 +106,4 @@ This endpoint does not need any parameter. **EventDefinitionListing** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/OrganizationApi.md b/build/docs/OrganizationApi.md index 9a71265a1..f15d7ed77 100644 --- a/build/docs/OrganizationApi.md +++ b/build/docs/OrganizationApi.md @@ -1098,4 +1098,4 @@ apiInstance.putOrganizationsWhitelist(body) **OrgWhitelistSettings** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/OrganizationAuthorizationApi.md b/build/docs/OrganizationAuthorizationApi.md index 913dc537c..fdb258d9b 100644 --- a/build/docs/OrganizationAuthorizationApi.md +++ b/build/docs/OrganizationAuthorizationApi.md @@ -28,6 +28,7 @@ All URIs are relative to *https://api.mypurecloud.com* [**getOrgauthorizationTrusteeUserRoles**](OrganizationAuthorizationApi#getOrgauthorizationTrusteeUserRoles) | **GET** /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles | Get Trustee User Roles [**getOrgauthorizationTrusteeUsers**](OrganizationAuthorizationApi#getOrgauthorizationTrusteeUsers) | **GET** /api/v2/orgauthorization/trustees/{trusteeOrgId}/users | The list of trustee users for this organization (i.e. users granted access to this organization). [**getOrgauthorizationTrustees**](OrganizationAuthorizationApi#getOrgauthorizationTrustees) | **GET** /api/v2/orgauthorization/trustees | The list of trustees for this organization (i.e. organizations granted access to this organization). +[**getOrgauthorizationTrusteesCare**](OrganizationAuthorizationApi#getOrgauthorizationTrusteesCare) | **GET** /api/v2/orgauthorization/trustees/care | Get Customer Care organization ids. [**getOrgauthorizationTrusteesDefault**](OrganizationAuthorizationApi#getOrgauthorizationTrusteesDefault) | **GET** /api/v2/orgauthorization/trustees/default | Get organization authorization trust with Customer Care, if one exists. [**getOrgauthorizationTrustor**](OrganizationAuthorizationApi#getOrgauthorizationTrustor) | **GET** /api/v2/orgauthorization/trustors/{trustorOrgId} | Get Org Trust [**getOrgauthorizationTrustorCloneduser**](OrganizationAuthorizationApi#getOrgauthorizationTrustorCloneduser) | **GET** /api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId} | Get Cloned User @@ -42,6 +43,7 @@ All URIs are relative to *https://api.mypurecloud.com* [**postOrgauthorizationTrusteeUsers**](OrganizationAuthorizationApi#postOrgauthorizationTrusteeUsers) | **POST** /api/v2/orgauthorization/trustees/{trusteeOrgId}/users | Add a user to the trust. [**postOrgauthorizationTrustees**](OrganizationAuthorizationApi#postOrgauthorizationTrustees) | **POST** /api/v2/orgauthorization/trustees | Create a new organization authorization trust. This is required to grant other organizations access to your organization. [**postOrgauthorizationTrusteesAudits**](OrganizationAuthorizationApi#postOrgauthorizationTrusteesAudits) | **POST** /api/v2/orgauthorization/trustees/audits | Get Org Trustee Audits +[**postOrgauthorizationTrusteesCare**](OrganizationAuthorizationApi#postOrgauthorizationTrusteesCare) | **POST** /api/v2/orgauthorization/trustees/care | Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. [**postOrgauthorizationTrusteesDefault**](OrganizationAuthorizationApi#postOrgauthorizationTrusteesDefault) | **POST** /api/v2/orgauthorization/trustees/default | Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. [**postOrgauthorizationTrustorAudits**](OrganizationAuthorizationApi#postOrgauthorizationTrustorAudits) | **POST** /api/v2/orgauthorization/trustor/audits | Get Org Trustor Audits [**putOrgauthorizationTrustee**](OrganizationAuthorizationApi#putOrgauthorizationTrustee) | **PUT** /api/v2/orgauthorization/trustees/{trusteeOrgId} | Update Org Trust @@ -1202,6 +1204,52 @@ apiInstance.getOrgauthorizationTrustees(opts) **TrustEntityListing** +## getOrgauthorizationTrusteesCare + +> TrusteeReferenceList getOrgauthorizationTrusteesCare() + + +GET /api/v2/orgauthorization/trustees/care + +Get Customer Care organization ids. + +Requires ANY permissions: + +* authorization:orgTrustee:view +* authorization:orgTrusteeUser:view + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.OrganizationAuthorizationApi(); + +apiInstance.getOrgauthorizationTrusteesCare() + .then((data) => { + console.log(`getOrgauthorizationTrusteesCare success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling getOrgauthorizationTrusteesCare'); + console.error(err); + }); +``` + +### Parameters + +This endpoint does not need any parameter. + +### Return type + +**TrusteeReferenceList** + + ## getOrgauthorizationTrusteesDefault > Trustee getOrgauthorizationTrusteesDefault() @@ -1935,6 +1983,65 @@ apiInstance.postOrgauthorizationTrusteesAudits(body, opts) **Object** +## postOrgauthorizationTrusteesCare + +> TrustEntityListing postOrgauthorizationTrusteesCare(opts) + + +POST /api/v2/orgauthorization/trustees/care + +Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. + +Requires ALL permissions: + +* authorization:orgTrustee:add +* authorization:orgTrusteeUser:add + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.OrganizationAuthorizationApi(); + +let opts = { + 'assignDefaultRole': true, // Boolean | Assign Admin role to default pairing with Customer Care + 'autoExpire': true, // Boolean | Automatically expire pairing after 30 days + 'assignFullAccess': true, // Boolean | Grant Customer Care full access to the organization + 'allowTrustedUserAccess': true // Boolean | Make Customer Care a Trusted User +}; + +apiInstance.postOrgauthorizationTrusteesCare(opts) + .then((data) => { + console.log(`postOrgauthorizationTrusteesCare success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling postOrgauthorizationTrusteesCare'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **assignDefaultRole** | **Boolean** | Assign Admin role to default pairing with Customer Care | [optional] | + **autoExpire** | **Boolean** | Automatically expire pairing after 30 days | [optional] | + **assignFullAccess** | **Boolean** | Grant Customer Care full access to the organization | [optional] | + **allowTrustedUserAccess** | **Boolean** | Make Customer Care a Trusted User | [optional] | + +### Return type + +**TrustEntityListing** + + ## postOrgauthorizationTrusteesDefault > Trustee postOrgauthorizationTrusteesDefault(opts) @@ -2474,4 +2581,4 @@ apiInstance.putOrgauthorizationTrustorUser(trustorOrgId, trusteeUserId) **TrustUser** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/OutboundApi.md b/build/docs/OutboundApi.md index baecdb03b..52b0c463b 100644 --- a/build/docs/OutboundApi.md +++ b/build/docs/OutboundApi.md @@ -116,6 +116,8 @@ All URIs are relative to *https://api.mypurecloud.com* [**postOutboundCallanalysisresponsesets**](OutboundApi#postOutboundCallanalysisresponsesets) | **POST** /api/v2/outbound/callanalysisresponsesets | Create a dialer call analysis response set. [**postOutboundCampaignAgentownedmappingpreview**](OutboundApi#postOutboundCampaignAgentownedmappingpreview) | **POST** /api/v2/outbound/campaigns/{campaignId}/agentownedmappingpreview | Initiate request for a preview of how agents will be mapped to this campaign's contact list. [**postOutboundCampaignCallbackSchedule**](OutboundApi#postOutboundCampaignCallbackSchedule) | **POST** /api/v2/outbound/campaigns/{campaignId}/callback/schedule | Schedule a Callback for a Dialer Campaign (Deprecated) +[**postOutboundCampaignStart**](OutboundApi#postOutboundCampaignStart) | **POST** /api/v2/outbound/campaigns/{campaignId}/start | Start the campaign +[**postOutboundCampaignStop**](OutboundApi#postOutboundCampaignStop) | **POST** /api/v2/outbound/campaigns/{campaignId}/stop | Stop the campaign [**postOutboundCampaignrules**](OutboundApi#postOutboundCampaignrules) | **POST** /api/v2/outbound/campaignrules | Create Campaign Rule [**postOutboundCampaigns**](OutboundApi#postOutboundCampaigns) | **POST** /api/v2/outbound/campaigns | Create a campaign. [**postOutboundCampaignsProgress**](OutboundApi#postOutboundCampaignsProgress) | **POST** /api/v2/outbound/campaigns/progress | Get progress for a list of campaigns @@ -142,6 +144,8 @@ All URIs are relative to *https://api.mypurecloud.com* [**postOutboundFilespecificationtemplates**](OutboundApi#postOutboundFilespecificationtemplates) | **POST** /api/v2/outbound/filespecificationtemplates | Create File Specification Template [**postOutboundImporttemplates**](OutboundApi#postOutboundImporttemplates) | **POST** /api/v2/outbound/importtemplates | Create Import Template [**postOutboundImporttemplatesBulkAdd**](OutboundApi#postOutboundImporttemplatesBulkAdd) | **POST** /api/v2/outbound/importtemplates/bulk/add | Add multiple import templates +[**postOutboundMessagingcampaignStart**](OutboundApi#postOutboundMessagingcampaignStart) | **POST** /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start | Start the campaign +[**postOutboundMessagingcampaignStop**](OutboundApi#postOutboundMessagingcampaignStop) | **POST** /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop | Stop the campaign [**postOutboundMessagingcampaigns**](OutboundApi#postOutboundMessagingcampaigns) | **POST** /api/v2/outbound/messagingcampaigns | Create a Messaging Campaign [**postOutboundMessagingcampaignsProgress**](OutboundApi#postOutboundMessagingcampaignsProgress) | **POST** /api/v2/outbound/messagingcampaigns/progress | Get progress for a list of messaging campaigns [**postOutboundRulesets**](OutboundApi#postOutboundRulesets) | **POST** /api/v2/outbound/rulesets | Create a Rule Set. @@ -6141,6 +6145,106 @@ apiInstance.postOutboundCampaignCallbackSchedule(campaignId, body) **ContactCallbackRequest** +## postOutboundCampaignStart + +> void postOutboundCampaignStart(campaignId) + + +POST /api/v2/outbound/campaigns/{campaignId}/start + +Start the campaign + +Requires ANY permissions: + +* outbound:campaign:start + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.OutboundApi(); + +let campaignId = "campaignId_example"; // String | Campaign ID + +apiInstance.postOutboundCampaignStart(campaignId) + .then(() => { + console.log('postOutboundCampaignStart returned successfully.'); + }) + .catch((err) => { + console.log('There was a failure calling postOutboundCampaignStart'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **campaignId** | **String** | Campaign ID | | + +### Return type + +void (no response body) + + +## postOutboundCampaignStop + +> void postOutboundCampaignStop(campaignId) + + +POST /api/v2/outbound/campaigns/{campaignId}/stop + +Stop the campaign + +Requires ANY permissions: + +* outbound:campaign:stop + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.OutboundApi(); + +let campaignId = "campaignId_example"; // String | Campaign ID + +apiInstance.postOutboundCampaignStop(campaignId) + .then(() => { + console.log('postOutboundCampaignStop returned successfully.'); + }) + .catch((err) => { + console.log('There was a failure calling postOutboundCampaignStop'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **campaignId** | **String** | Campaign ID | | + +### Return type + +void (no response body) + + ## postOutboundCampaignrules > CampaignRule postOutboundCampaignrules(body) @@ -7481,6 +7585,112 @@ apiInstance.postOutboundImporttemplatesBulkAdd(body) **ImportTemplateEntityListing** +## postOutboundMessagingcampaignStart + +> void postOutboundMessagingcampaignStart(messagingCampaignId) + + +POST /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start + +Start the campaign + +Documented permissions are applicable based on campaign type. + +Requires ANY permissions: + +* outbound:messagingCampaign:start +* outbound:emailCampaign:start + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.OutboundApi(); + +let messagingCampaignId = "messagingCampaignId_example"; // String | The Messaging Campaign ID + +apiInstance.postOutboundMessagingcampaignStart(messagingCampaignId) + .then(() => { + console.log('postOutboundMessagingcampaignStart returned successfully.'); + }) + .catch((err) => { + console.log('There was a failure calling postOutboundMessagingcampaignStart'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **messagingCampaignId** | **String** | The Messaging Campaign ID | | + +### Return type + +void (no response body) + + +## postOutboundMessagingcampaignStop + +> void postOutboundMessagingcampaignStop(messagingCampaignId) + + +POST /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop + +Stop the campaign + +Documented permissions are applicable based on campaign type. + +Requires ANY permissions: + +* outbound:messagingCampaign:stop +* outbound:emailCampaign:stop + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.OutboundApi(); + +let messagingCampaignId = "messagingCampaignId_example"; // String | The Messaging Campaign ID + +apiInstance.postOutboundMessagingcampaignStop(messagingCampaignId) + .then(() => { + console.log('postOutboundMessagingcampaignStop returned successfully.'); + }) + .catch((err) => { + console.log('There was a failure calling postOutboundMessagingcampaignStop'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **messagingCampaignId** | **String** | The Messaging Campaign ID | | + +### Return type + +void (no response body) + + ## postOutboundMessagingcampaigns > MessagingCampaign postOutboundMessagingcampaigns(body) @@ -8830,4 +9040,4 @@ apiInstance.putOutboundWrapupcodemappings(body) **WrapUpCodeMapping** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/PresenceApi.md b/build/docs/PresenceApi.md index fdef5e70f..89814698d 100644 --- a/build/docs/PresenceApi.md +++ b/build/docs/PresenceApi.md @@ -1431,4 +1431,4 @@ apiInstance.putUsersPresencesBulk(body) **[UserPresence]** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ProcessAutomationApi.md b/build/docs/ProcessAutomationApi.md index e9cbcc1fe..fe75d3be9 100644 --- a/build/docs/ProcessAutomationApi.md +++ b/build/docs/ProcessAutomationApi.md @@ -448,4 +448,4 @@ apiInstance.putProcessautomationTrigger(triggerId, body) **Trigger** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/QualityApi.md b/build/docs/QualityApi.md index 6046ec3f7..347e0bea9 100644 --- a/build/docs/QualityApi.md +++ b/build/docs/QualityApi.md @@ -3484,4 +3484,4 @@ apiInstance.putQualitySurveysScorable(customerSurveyUrl, body) **ScorableSurvey** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/RecordingApi.md b/build/docs/RecordingApi.md index 719150c11..1df18df11 100644 --- a/build/docs/RecordingApi.md +++ b/build/docs/RecordingApi.md @@ -3240,4 +3240,4 @@ apiInstance.putRecordingsDeletionprotection(opts) void (no response body) -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ResponseManagementApi.md b/build/docs/ResponseManagementApi.md index 47e2f83cb..56ec11f93 100644 --- a/build/docs/ResponseManagementApi.md +++ b/build/docs/ResponseManagementApi.md @@ -973,4 +973,4 @@ apiInstance.putResponsemanagementResponseasset(responseAssetId, body) **ResponseAsset** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/RoutingApi.md b/build/docs/RoutingApi.md index f28a78508..83f7b6005 100644 --- a/build/docs/RoutingApi.md +++ b/build/docs/RoutingApi.md @@ -8114,4 +8114,4 @@ apiInstance.putUserRoutingskillsBulk(userId, body) **UserSkillEntityListing** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/SCIMApi.md b/build/docs/SCIMApi.md index 452c53cfa..51bb228f0 100644 --- a/build/docs/SCIMApi.md +++ b/build/docs/SCIMApi.md @@ -1675,4 +1675,4 @@ apiInstance.putScimV2User(userId, body, opts) **ScimV2User** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ScreenRecordingApi.md b/build/docs/ScreenRecordingApi.md index 91e48636c..ff6fc0c2e 100644 --- a/build/docs/ScreenRecordingApi.md +++ b/build/docs/ScreenRecordingApi.md @@ -60,4 +60,4 @@ apiInstance.postScreenrecordingToken(opts) **SignedData** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/ScriptsApi.md b/build/docs/ScriptsApi.md index 3ae3ce654..e6f21bf41 100644 --- a/build/docs/ScriptsApi.md +++ b/build/docs/ScriptsApi.md @@ -841,4 +841,4 @@ apiInstance.postScriptsPublished(opts) **Script** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/SearchApi.md b/build/docs/SearchApi.md index 5b6ced000..f06cf493a 100644 --- a/build/docs/SearchApi.md +++ b/build/docs/SearchApi.md @@ -1300,4 +1300,4 @@ apiInstance.postVoicemailSearch(body) **VoicemailsSearchResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/SettingsApi.md b/build/docs/SettingsApi.md index 29c0889f2..32f9d8ef1 100644 --- a/build/docs/SettingsApi.md +++ b/build/docs/SettingsApi.md @@ -417,4 +417,4 @@ apiInstance.putUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId, body) **AutoAnswerSettings** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/SpeechTextAnalyticsApi.md b/build/docs/SpeechTextAnalyticsApi.md index c1b5cf554..56fd540da 100644 --- a/build/docs/SpeechTextAnalyticsApi.md +++ b/build/docs/SpeechTextAnalyticsApi.md @@ -2678,4 +2678,4 @@ apiInstance.putSpeechandtextanalyticsTopic(topicId, body) **Topic** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/StationsApi.md b/build/docs/StationsApi.md index 09e39b468..c6462cd0f 100644 --- a/build/docs/StationsApi.md +++ b/build/docs/StationsApi.md @@ -172,4 +172,4 @@ apiInstance.getStations(opts) **StationEntityListing** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/SuggestApi.md b/build/docs/SuggestApi.md index bf44bed67..cfb659cf9 100644 --- a/build/docs/SuggestApi.md +++ b/build/docs/SuggestApi.md @@ -233,4 +233,4 @@ apiInstance.postSearchSuggest(body, opts) **JsonNodeSearchResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/TaskManagementApi.md b/build/docs/TaskManagementApi.md index 04d55e353..dc703f4ed 100644 --- a/build/docs/TaskManagementApi.md +++ b/build/docs/TaskManagementApi.md @@ -3085,4 +3085,4 @@ apiInstance.putTaskmanagementWorkitemsSchema(schemaId, body) **DataSchema** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/TeamsApi.md b/build/docs/TeamsApi.md index 7527c1987..a41c029c4 100644 --- a/build/docs/TeamsApi.md +++ b/build/docs/TeamsApi.md @@ -123,7 +123,7 @@ void (no response body) ## getTeam -> Team getTeam(teamId) +> Team getTeam(teamId, opts) GET /api/v2/teams/{teamId} @@ -148,8 +148,11 @@ platformClient.ApiClient.instance.setAccessToken(yourAccessToken); let apiInstance = new platformClient.TeamsApi(); let teamId = "teamId_example"; // String | Team ID +let opts = { + 'expand': "expand_example" // String | Expand the division name +}; -apiInstance.getTeam(teamId) +apiInstance.getTeam(teamId, opts) .then((data) => { console.log(`getTeam success! data: ${JSON.stringify(data, null, 2)}`); }) @@ -165,6 +168,7 @@ apiInstance.getTeam(teamId) | Name | Type | Description | Notes | | ------------- | ------------- | ------------- | ------------- | **teamId** | **String** | Team ID | | + **expand** | **String** | Expand the division name | [optional]
      **Values**: entities.division | ### Return type @@ -551,4 +555,4 @@ apiInstance.postTeamsSearch(body) **TeamsSearchResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/TelephonyApi.md b/build/docs/TelephonyApi.md index 8f5b8f0c1..8acec47af 100644 --- a/build/docs/TelephonyApi.md +++ b/build/docs/TelephonyApi.md @@ -332,4 +332,4 @@ apiInstance.postTelephonySiptracesDownload(sIPSearchPublicRequest) **SipDownloadResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/TelephonyProvidersEdgeApi.md b/build/docs/TelephonyProvidersEdgeApi.md index fbf1ff7ba..98eaf16f3 100644 --- a/build/docs/TelephonyProvidersEdgeApi.md +++ b/build/docs/TelephonyProvidersEdgeApi.md @@ -6650,4 +6650,4 @@ apiInstance.putTelephonyProvidersEdgesTrunkbasesetting(trunkBaseSettingsId, body **TrunkBase** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/TextbotsApi.md b/build/docs/TextbotsApi.md index 4f789ffa0..cb8a3956d 100644 --- a/build/docs/TextbotsApi.md +++ b/build/docs/TextbotsApi.md @@ -231,4 +231,4 @@ apiInstance.postTextbotsBotsExecute(postTextRequest) **PostTextResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/TokensApi.md b/build/docs/TokensApi.md index e0c2c30ae..e9dc1f54b 100644 --- a/build/docs/TokensApi.md +++ b/build/docs/TokensApi.md @@ -296,4 +296,4 @@ apiInstance.putTokensTimeout(opts) **IdleTokenTimeout** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/UploadsApi.md b/build/docs/UploadsApi.md index a48525cff..02daebe1e 100644 --- a/build/docs/UploadsApi.md +++ b/build/docs/UploadsApi.md @@ -482,4 +482,4 @@ apiInstance.postUploadsWorkforcemanagementHistoricaldataCsv(body) **UploadUrlResponse** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/UsageApi.md b/build/docs/UsageApi.md index 5a49c72b4..4df911a62 100644 --- a/build/docs/UsageApi.md +++ b/build/docs/UsageApi.md @@ -395,4 +395,4 @@ apiInstance.postUsageSimplesearch(body) **UsageExecutionResult** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/UserRecordingsApi.md b/build/docs/UserRecordingsApi.md index 65ec11438..05c87613d 100644 --- a/build/docs/UserRecordingsApi.md +++ b/build/docs/UserRecordingsApi.md @@ -380,4 +380,4 @@ apiInstance.putUserrecording(recordingId, body, opts) **UserRecording** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/UsersApi.md b/build/docs/UsersApi.md index 5771553df..020f04393 100644 --- a/build/docs/UsersApi.md +++ b/build/docs/UsersApi.md @@ -53,6 +53,7 @@ All URIs are relative to *https://api.mypurecloud.com* [**getUserTrustors**](UsersApi#getUserTrustors) | **GET** /api/v2/users/{userId}/trustors | List the organizations that have authorized/trusted the user. [**getUserVerifiers**](UsersApi#getUserVerifiers) | **GET** /api/v2/users/{userId}/verifiers | Get a list of verifiers [**getUsers**](UsersApi#getUsers) | **GET** /api/v2/users | Get the list of available users. +[**getUsersChatsMe**](UsersApi#getUsersChatsMe) | **GET** /api/v2/users/chats/me | Get chats for a user [**getUsersDevelopmentActivities**](UsersApi#getUsersDevelopmentActivities) | **GET** /api/v2/users/development/activities | Get list of Development Activities [**getUsersDevelopmentActivitiesMe**](UsersApi#getUsersDevelopmentActivitiesMe) | **GET** /api/v2/users/development/activities/me | Get list of Development Activities for current user [**getUsersDevelopmentActivity**](UsersApi#getUsersDevelopmentActivity) | **GET** /api/v2/users/development/activities/{activityId} | Get a Development Activity @@ -2588,6 +2589,63 @@ apiInstance.getUsers(opts) **UserEntityListing** +## getUsersChatsMe + +> ChatItemCursorListing getUsersChatsMe(opts) + + +GET /api/v2/users/chats/me + +Get chats for a user + +Requires ANY permissions: + +* chat:chat:access +* user:chats:view + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.UsersApi(); + +let opts = { + 'excludeClosed': true, // Boolean | Whether or not to exclude closed chats + 'includePresence': true, // Boolean | Whether or not to include user presence + 'after': "after_example" // String | The key to start after +}; + +apiInstance.getUsersChatsMe(opts) + .then((data) => { + console.log(`getUsersChatsMe success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling getUsersChatsMe'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **excludeClosed** | **Boolean** | Whether or not to exclude closed chats | [optional] | + **includePresence** | **Boolean** | Whether or not to include user presence | [optional] | + **after** | **String** | The key to start after | [optional] | + +### Return type + +**ChatItemCursorListing** + + ## getUsersDevelopmentActivities > DevelopmentActivityListing getUsersDevelopmentActivities(opts) @@ -5268,4 +5326,4 @@ apiInstance.putUserVerifier(userId, verifierId, body) **Verifier** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/UtilitiesApi.md b/build/docs/UtilitiesApi.md index c3f3d816d..03cd4a8c4 100644 --- a/build/docs/UtilitiesApi.md +++ b/build/docs/UtilitiesApi.md @@ -199,4 +199,4 @@ apiInstance.postCertificateDetails(body) **ParsedCertificate** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/VoicemailApi.md b/build/docs/VoicemailApi.md index 6d496c78c..2fb12949c 100644 --- a/build/docs/VoicemailApi.md +++ b/build/docs/VoicemailApi.md @@ -21,6 +21,8 @@ All URIs are relative to *https://api.mypurecloud.com* [**getVoicemailPolicy**](VoicemailApi#getVoicemailPolicy) | **GET** /api/v2/voicemail/policy | Get a policy [**getVoicemailQueueMessages**](VoicemailApi#getVoicemailQueueMessages) | **GET** /api/v2/voicemail/queues/{queueId}/messages | List voicemail messages [**getVoicemailSearch**](VoicemailApi#getVoicemailSearch) | **GET** /api/v2/voicemail/search | Search voicemails using the q64 value returned from a previous search +[**getVoicemailUserMailbox**](VoicemailApi#getVoicemailUserMailbox) | **GET** /api/v2/voicemail/users/{userId}/mailbox | Get a user's mailbox information +[**getVoicemailUserMessages**](VoicemailApi#getVoicemailUserMessages) | **GET** /api/v2/voicemail/users/{userId}/messages | List voicemail messages [**getVoicemailUserpolicy**](VoicemailApi#getVoicemailUserpolicy) | **GET** /api/v2/voicemail/userpolicies/{userId} | Get a user's voicemail policy [**patchVoicemailGroupPolicy**](VoicemailApi#patchVoicemailGroupPolicy) | **PATCH** /api/v2/voicemail/groups/{groupId}/policy | Update a group's voicemail policy [**patchVoicemailMePolicy**](VoicemailApi#patchVoicemailMePolicy) | **PATCH** /api/v2/voicemail/me/policy | Update the current user's voicemail policy @@ -770,6 +772,112 @@ apiInstance.getVoicemailSearch(q64, opts) **VoicemailsSearchResponse** +## getVoicemailUserMailbox + +> VoicemailMailboxInfo getVoicemailUserMailbox(userId) + + +GET /api/v2/voicemail/users/{userId}/mailbox + +Get a user's mailbox information + +Requires ANY permissions: + +* voicemail:mailbox:viewOther + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.VoicemailApi(); + +let userId = "userId_example"; // String | userId + +apiInstance.getVoicemailUserMailbox(userId) + .then((data) => { + console.log(`getVoicemailUserMailbox success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling getVoicemailUserMailbox'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **userId** | **String** | userId | | + +### Return type + +**VoicemailMailboxInfo** + + +## getVoicemailUserMessages + +> VoicemailMessageEntityListing getVoicemailUserMessages(userId, opts) + + +GET /api/v2/voicemail/users/{userId}/messages + +List voicemail messages + +Requires ANY permissions: + +* voicemail:voicemail:viewOther + +### Example Usage + +```{"language":"javascript"} +// Browser +const platformClient = require('platformClient'); +// Node +const platformClient = require('purecloud-platform-client-v2'); + +// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...) +platformClient.ApiClient.instance.setAccessToken(yourAccessToken); + +let apiInstance = new platformClient.VoicemailApi(); + +let userId = "userId_example"; // String | User ID +let opts = { + 'pageSize': 25, // Number | Page size + 'pageNumber': 1 // Number | Page number +}; + +apiInstance.getVoicemailUserMessages(userId, opts) + .then((data) => { + console.log(`getVoicemailUserMessages success! data: ${JSON.stringify(data, null, 2)}`); + }) + .catch((err) => { + console.log('There was a failure calling getVoicemailUserMessages'); + console.error(err); + }); +``` + +### Parameters + + +| Name | Type | Description | Notes | +| ------------- | ------------- | ------------- | ------------- | + **userId** | **String** | User ID | | + **pageSize** | **Number** | Page size | [optional] [default to 25] | + **pageNumber** | **Number** | Page number | [optional] [default to 1] | + +### Return type + +**VoicemailMessageEntityListing** + + ## getVoicemailUserpolicy > VoicemailUserPolicy getVoicemailUserpolicy(userId) @@ -1273,4 +1381,4 @@ apiInstance.putVoicemailUserpolicy(userId, body) **VoicemailUserPolicy** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/WebChatApi.md b/build/docs/WebChatApi.md index eacdfb4cc..90887044f 100644 --- a/build/docs/WebChatApi.md +++ b/build/docs/WebChatApi.md @@ -1033,4 +1033,4 @@ apiInstance.putWebchatSettings(body) **WebChatSettings** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/WebDeploymentsApi.md b/build/docs/WebDeploymentsApi.md index 330c46a6a..b66c293d1 100644 --- a/build/docs/WebDeploymentsApi.md +++ b/build/docs/WebDeploymentsApi.md @@ -477,7 +477,7 @@ apiInstance.getWebdeploymentsDeployment(deploymentId, opts) | Name | Type | Description | Notes | | ------------- | ------------- | ------------- | ------------- | **deploymentId** | **String** | The deployment ID | | - **expand** | **[String]** | The specified entity attributes will be filled. Comma separated values expected. | [optional]
      **Values**: supportedContent | + **expand** | **[String]** | The specified entity attributes will be filled. Comma separated values expected. | [optional]
      **Values**: supportedContent, flowDetails | ### Return type @@ -984,4 +984,4 @@ apiInstance.putWebdeploymentsDeployment(deploymentId, deployment) **WebDeployment** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/WebMessagingApi.md b/build/docs/WebMessagingApi.md index dddbaf862..b22495b94 100644 --- a/build/docs/WebMessagingApi.md +++ b/build/docs/WebMessagingApi.md @@ -59,4 +59,4 @@ apiInstance.getWebmessagingMessages(opts) **WebMessagingMessageEntityList** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/WidgetsApi.md b/build/docs/WidgetsApi.md index 5ffb11491..a9459a1e2 100644 --- a/build/docs/WidgetsApi.md +++ b/build/docs/WidgetsApi.md @@ -266,4 +266,4 @@ apiInstance.putWidgetsDeployment(deploymentId, body) **WidgetDeployment** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/WorkforceManagementApi.md b/build/docs/WorkforceManagementApi.md index 6712f275d..5ad60e115 100644 --- a/build/docs/WorkforceManagementApi.md +++ b/build/docs/WorkforceManagementApi.md @@ -13352,4 +13352,4 @@ apiInstance.putWorkforcemanagementManagementunitTimeofflimitValues(managementUni **TimeOffLimit** -_purecloud-platform-client-v2@206.0.0_ +_purecloud-platform-client-v2@207.0.0_ diff --git a/build/docs/index.md b/build/docs/index.md index b1c18b87b..7593784b9 100644 --- a/build/docs/index.md +++ b/build/docs/index.md @@ -6,7 +6,7 @@ A JavaScript library to interface with the Genesys Cloud Platform API. View the [![npm](https://img.shields.io/npm/v/purecloud-platform-client-v2.svg)](https://www.npmjs.com/package/purecloud-platform-client-v2) [![Release Notes Badge](https://developer-content.genesys.cloud/images/sdk-release-notes.png)](https://github.com/MyPureCloud/platform-client-sdk-javascript/blob/master/releaseNotes.md) -Documentation version purecloud-platform-client-v2@206.0.0 +Documentation version purecloud-platform-client-v2@207.0.0 ## Preview APIs @@ -29,7 +29,7 @@ For direct use in a browser script: ```html - + @@ -346,6 +346,79 @@ JSON: } ``` +The Genesys Cloud Login and API URL path can be overridden if necessary (i.e. if the Genesys Cloud requests must be sent through to an intermediate API gateway or equivalent). + +This can be achieved defining a "gateway" configuration, in the INI or the JSON configuration file. + +* "host" is the address of your gateway. +* "protocol" is not mandatory. It will default to "https" if the parameter is not defined or empty. +* "port" is not mandatory. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). +* "path_params_login" and "path_params_api" are not mandatory. They will be appended to the gateway url path if these parameters are defined and non empty (for Login requests and for API requests). +* "username" and "password" are not used at this stage. This is for a possible future use. + +With the configuration below, this would result in: + +* Login requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/oauth/token") +* API requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforapi" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/api/v2/users/me") + +INI: + +```ini +[logging] +log_level = trace +log_format = text +log_to_console = false +log_file_path = /var/log/javascriptsdk.log +log_response_body = false +log_request_body = false +[reauthentication] +refresh_access_token = true +refresh_token_wait_max = 10 +[general] +live_reload_config = true +host = https://api.mypurecloud.com +[gateway] +host = mygateway.mydomain.myextension +protocol = https +port = 1443 +path_params_login = myadditionalpathforlogin +path_params_api = myadditionalpathforapi +username = username +password = password +``` + +JSON: + +```json +{ + "logging": { + "log_level": "trace", + "log_format": "text", + "log_to_console": false, + "log_file_path": "/var/log/javascriptsdk.log", + "log_response_body": false, + "log_request_body": false + }, + "reauthentication": { + "refresh_access_token": true, + "refresh_token_wait_max": 10 + }, + "general": { + "live_reload_config": true, + "host": "https://api.mypurecloud.com" + }, + "gateway": { + "host": "mygateway.mydomain.myextension", + "protocol": "https", + "port": 1443, + "path_params_login": "myadditionalpathforlogin", + "path_params_api": "myadditionalpathforapi", + "username": "username", + "password": "password" + } +} +``` + ## Environments If connecting to a Genesys Cloud environment other than mypurecloud.com (e.g. mypurecloud.ie), set the environment on the `ApiClient` instance with the PureCloudRegionHosts object. @@ -355,6 +428,30 @@ const client = platformClient.ApiClient.instance; client.setEnvironment(platformClient.PureCloudRegionHosts.eu_west_1); ``` +### Setting an intermediate Gateway + +The Genesys Cloud Login and API URL path can be overridden if necessary (i.e. if the Genesys Cloud requests must be sent through to an intermediate API gateway or equivalent). + +This can be achieved setting the gateway configuration on the `ApiClient` instance. + +```javascript +const client = platformClient.ApiClient.instance; +client.setGateway({host: 'mygateway.mydomain.myextension', protocol: 'https', port: 1443, path_params_login: 'myadditionalpathforlogin', path_params_api: 'myadditionalpathforapi'}); + +// If you need, you can later remove the Gateway Configuration and fallback to the Enviroment setting using: client.setGateway(); +``` + +* "host" is the address of your gateway. +* "protocol" is not mandatory. It will default to "https" if the parameter is not defined or empty. +* "port" is not mandatory. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). +* "path_params_login" and "path_params_api" are not mandatory. They will be appended to the gateway url path if these parameters are defined and non empty (for Login requests and for API requests). +* "username" and "password" are not used at this stage. This is for a possible future use. + +With the configuration below, this would result in: + +* Login requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/oauth/token") +* API requests to: "https://mygateway.mydomain.myextension:1443/myadditionalpathforapi" (e.g. "https://mygateway.mydomain.myextension:1443/myadditionalpathforlogin/api/v2/users/me") + ## Access Token persistence diff --git a/build/docs/releaseNotes.md b/build/docs/releaseNotes.md index c3a1c4f30..bfd881388 100644 --- a/build/docs/releaseNotes.md +++ b/build/docs/releaseNotes.md @@ -1,339 +1,10569 @@ -Platform API version: 8525 +Platform API version: 8583 -# Major Changes (5 changes) +# Major Changes (35 changes) + +**GET /api/v2/analytics/reporting/dashboards/users** (1 change) + +* Parameter deletedOnly was added + +**GET /api/v2/analytics/reporting/settings/users/{userId}/dashboards** (1 change) + +* Parameter deletedOnly was added + +**GET /api/v2/authorization/roles/{roleId}/users** (1 change) + +* Response 200 type was changed from UserEntityListing to UserReferenceEntityListing + +**GET /api/v2/contentmanagement/shared/{sharedId}** (2 changes) + +* Parameter redirect was removed +* Response 307 was removed + +**POST /api/v2/conversations/{conversationId}/suggestions/feedback** (1 change) + +* Has been deprecated + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 200 type was changed from DocumentVariation to DocumentVariationResponse + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 200 type was changed from DocumentVariation to DocumentVariationResponse + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations** (1 change) + +* Response 200 type was changed from DocumentVariationListing to DocumentVariationResponseListing + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations** (1 change) + +* Response 200 type was changed from DocumentVariation to DocumentVariationResponse + +**GET /api/v2/teams/{teamId}** (1 change) + +* Parameter expand was added + +**UserImage** (1 change) + +* Model UserImage was removed + +**DocumentVariation** (1 change) + +* Model DocumentVariation was removed + +**DocumentVariationListing** (1 change) + +* Model DocumentVariationListing was removed + +**Group** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**User** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**DashboardConfiguration** (1 change) + +* Required property dateDeleted was added + +**QueueMediaSettings** (1 change) + +* Property email was changed from MediaSettings to EmailMediaSettings + +**OrgUser** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**GroupUpdate** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**GroupCreate** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**ReplacementTerm** (1 change) + +* Enum value FACEBOOK was removed from property type + +**IntegrationType** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**DocumentBodyBlockWithHighlight** (2 changes) + +* Property list was changed from DocumentBodyList to DocumentBodyListWithHighlight +* Property table was changed from DocumentBodyTable to DocumentBodyTableWithHighlight + +**KnowledgeDocumentResponse** (1 change) + +* Property variations was changed from DocumentVariation[] to DocumentVariationResponse[] + +**KnowledgeDocumentVersionVariation** (1 change) + +* Property body was changed from DocumentBody to DocumentBodyResponse + +**KnowledgeGuestDocumentVariation** (1 change) + +* Property body was changed from DocumentBody to DocumentBodyResponse + +**TrustGroup** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**TrustUser** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**ChatMessageUser** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**UserMe** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**UpdateUser** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**WebDeployment** (1 change) + +* Property flow was changed from DomainEntityRef to WebDeploymentFlowEntityRef + +**ExpandableWebDeployment** (1 change) + +* Property flow was changed from DomainEntityRef to WebDeploymentFlowEntityRef + + +# Minor Changes (2363 changes) + +**POST /api/v2/events/users/routingstatus** (1 change) + +* Response 409 was added + +**POST /api/v2/events/users/presence** (1 change) + +* Response 409 was added + +**POST /api/v2/events/conversations** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions/home** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions/limit** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions/{divisionId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/divisions/{divisionId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/authorization/divisions/{divisionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisionspermitted/me** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisionspermitted/paged/me** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisionspermitted/paged/{subjectId}** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/permissions** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/products** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/verifiers** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/verifiers/{verifierId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}/verifiers/{verifierId}** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/adfs** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/adfs** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/adfs** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/cic** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/cic** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/cic** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/gsuite** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/gsuite** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/gsuite** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/generic** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/generic** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/generic** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/identitynow** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/identitynow** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/identitynow** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/{providerId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/{providerId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/{providerId}** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders** (1 change) + +* Response 409 was added + +**POST /api/v2/identityproviders** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/authorizations/{clientId}** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/authorizations** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/scopes/{scopeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/scopes** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/okta** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/okta** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/okta** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/onelogin** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/onelogin** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/onelogin** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/ping** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/ping** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/ping** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/purecloud** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/purecloud** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/purecloud** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/pureengage** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/pureengage** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/pureengage** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/salesforce** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/salesforce** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/salesforce** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/embeddedintegration** (1 change) + +* Response 409 was added + +**PUT /api/v2/organizations/embeddedintegration** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/ipaddressauthentication** (1 change) + +* Response 409 was added + +**PUT /api/v2/organizations/ipaddressauthentication** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/whitelist** (1 change) + +* Response 409 was added + +**PUT /api/v2/organizations/whitelist** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/authentication/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/organizations/authentication/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/tokens/me** (1 change) + +* Response 409 was added + +**HEAD /api/v2/tokens/me** (1 change) + +* Response 409 was added + +**DELETE /api/v2/tokens/me** (1 change) + +* Response 409 was added + +**DELETE /api/v2/tokens/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/agentui/agents/autoanswer/{agentId}/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/agentui/agents/autoanswer/{agentId}/settings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/agentui/agents/autoanswer/{agentId}/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/agentui/agents/autoanswer/{agentId}/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/alerts/active** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/alerts/{alertId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/alerting/interactionstats/alerts/{alertId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/alerting/interactionstats/alerts/{alertId}** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/alerts** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/rules/{ruleId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/alerting/interactionstats/rules/{ruleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/alerting/interactionstats/rules/{ruleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/rules** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/interactionstats/rules** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/alerts/unread** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/actions/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/agentcopilots/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/bots/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/details/query** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/{conversationId}/details** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/details** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/{conversationId}/details/properties** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/details/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/details/jobs/{jobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/analytics/conversations/details/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/details/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/details/jobs/availability** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/evaluations/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flowexecutions/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flows/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flows/observations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flows/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/journeys/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/knowledge/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/queues/observations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/ratelimits/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/routing/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/surveys/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/taskmanagement/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/teams/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/transcripts/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/details/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/observations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/details/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/details/jobs/{jobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/analytics/users/details/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/details/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/details/jobs/availability** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/botflows/{botFlowId}/divisions/reportingturns** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/botflows/{botFlowId}/reportingturns** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/botflows/{botFlowId}/sessions** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/dataretention/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/analytics/reporting/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/reporting/settings/dashboards/bulk/remove** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/settings/dashboards/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/reporting/settings/dashboards/query** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/dashboards/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/dashboards/users** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/reporting/dashboards/users/bulk/remove** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/settings/users/{userId}/dashboards** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/exports/metadata** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/exports** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/reporting/exports** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/{assistantId}/copilot** (1 change) + +* Response 409 was added + +**PUT /api/v2/assistants/{assistantId}/copilot** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/{assistantId}/queues/{queueId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/assistants/{assistantId}/queues/{queueId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/assistants/{assistantId}/queues/{queueId}** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/{assistantId}/queues** (1 change) + +* Response 409 was added + +**DELETE /api/v2/assistants/{assistantId}/queues** (1 change) + +* Response 409 was added + +**PATCH /api/v2/assistants/{assistantId}/queues** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/{assistantId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/assistants/{assistantId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/assistants/{assistantId}** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants** (1 change) + +* Response 409 was added + +**POST /api/v2/assistants** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/queues** (1 change) + +* Response 409 was added + +**POST /api/v2/audits/query** (1 change) + +* Response 409 was added + +**GET /api/v2/audits/query/{transactionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/audits/query/{transactionId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/audits/query/realtime** (1 change) + +* Response 409 was added + +**POST /api/v2/audits/query/realtime/related** (1 change) + +* Response 409 was added + +**GET /api/v2/audits/query/servicemapping** (1 change) + +* Response 409 was added + +**GET /api/v2/audits/query/realtime/servicemapping** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/subjects/me** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/subjects/{subjectId}** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/subjects/{subjectId}/bulkadd** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/subjects/{subjectId}/bulkreplace** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/subjects/{subjectId}/bulkremove** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/{roleId}/users** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/{roleId}/users/add** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/{roleId}/users/remove** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions/{divisionId}/grants** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/authorization/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/roles** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/roles/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/default** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/{leftRoleId}/comparedefault/{rightRoleId}** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/roles/{leftRoleId}/comparedefault/{rightRoleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/{roleId}/subjectgrants** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/subjects/rolecounts** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{subjectId}/roles** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{subjectId}/roles** (1 change) + +* Response 409 was added + +**POST /api/v2/screenrecording/token** (1 change) + +* Response 409 was added + +**GET /api/v2/billing/reports/billableusage** (1 change) + +* Response 409 was added + +**GET /api/v2/billing/trusteebillingoverview/{trustorOrgId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/callforwarding** (1 change) + +* Response 409 was added + +**GET /api/v2/carrierservices/integrations/emergencylocations/me** (1 change) + +* Response 409 was added + +**POST /api/v2/certificate/details** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/chats/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}/messages/{messageIds}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/{userId}/messages/{messageIds}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/messages/{messageId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/chats/messages/{messageId}/reactions** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/rooms/{roomJid}/messages** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/rooms/{roomJid}/messages/{messageId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/rooms/{roomJid}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/{userId}/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/users/{userId}/messages** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/users/{userId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/users/{userId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}/participants/{participantJid}** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/rooms/{roomJid}/participants/{userId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/rooms/{roomJid}/participants/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}/participants** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/rooms/{roomJid}** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/rooms** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/rooms/{roomJid}/messages/pins** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/rooms/{roomJid}/messages/pins/{pinnedMessageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/threads/{threadId}/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/cobrowse** (1 change) + +* Response 409 was added + +**POST /api/v2/scripts/{scriptId}/export** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/uploads/{uploadId}/status** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/{scriptId}/pages/{pageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/{scriptId}/pages** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/{scriptId}/pages/{pageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/{scriptId}/pages** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/{scriptId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published** (1 change) + +* Response 409 was added + +**POST /api/v2/scripts/published** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/{scriptId}/variables** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/{scriptId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/keyconfigurations/{keyconfigurationsId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/keyconfigurations/{keyconfigurationsId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/keyconfigurations** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/keyconfigurations** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/keyconfigurations/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/crossplatform/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/crossplatform/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/crossplatform/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/recording/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/recordingkeys** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/recordingkeys** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/recordingkeys/rotationschedule** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/recordingkeys/rotationschedule** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/localkeys** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/keyconfigurations/{keyConfigurationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/keyconfigurations/{keyConfigurationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/keyconfigurations** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/keyconfigurations** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/keyconfigurations/validate** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts/add** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts/update** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts/unresolved** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/notes/add** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/notes/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/notes** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/notes/update** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/organizations/add** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/organizations/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/organizations** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/organizations/update** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/relationships** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/relationships/update** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/relationships/add** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/relationships/remove** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/notes** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/contacts/{contactId}/notes** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/contacts/{contactId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/contacts/{contactId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/identifiers** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/contacts/{contactId}/promotion** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/contacts/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/schemas/{schemaId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/schemas/{schemaId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/schemas** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/contacts** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/scan/contacts** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/contacts** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/relationships** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/organizations/{externalOrganizationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/organizations/{externalOrganizationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/schemas/{schemaId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/schemas/{schemaId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/schemas** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor/{trustorId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/organizations** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/scan/organizations** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/identifierlookup** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/journey/sessions** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/scan/notes** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/relationships/{relationshipId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/relationships/{relationshipId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/relationships/{relationshipId}** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/relationships** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/scan/relationships** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/reversewhitepageslookup** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/unresolved** (1 change) + +* Response 409 was added + +**/api/v2/externalcontacts/import/csv/jobs** (2 changes) + +* Path was added +* Operation POST was added + +**/api/v2/externalcontacts/import/csv/settings/{settingsId}** (4 changes) + +* Path was added +* Operation GET was added +* Operation PUT was added +* Operation DELETE was added + +**/api/v2/externalcontacts/import/csv/settings** (3 changes) + +* Path was added +* Operation GET was added +* Operation POST was added + +**/api/v2/externalcontacts/import/csv/uploads/{uploadId}/details** (2 changes) + +* Path was added +* Operation GET was added + +**/api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview** (2 changes) + +* Path was added +* Operation GET was added + +**/api/v2/externalcontacts/import/csv/uploads** (2 changes) + +* Path was added +* Operation POST was added + +**GET /api/v2/contentmanagement/documents/{documentId}/content** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/documents/{documentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/documents** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/query** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/query** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/securityprofiles/{securityProfileId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/securityprofiles** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/shares/{shareId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/shares/{shareId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/shared/{sharedId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/shares** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/shares** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/status/{statusId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/status/{statusId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/status** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/query** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/usage** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/contentmanagement/workspaces/{workspaceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/workspaces/{workspaceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/workspaces** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/participants/attributes/search** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/barge** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/disconnect** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/assign** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/{conversationId}/tags** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/{conversationId}/utilizationlabel** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/secureattributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/faxes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/aftercallwork/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks/bulk/update** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks/bulk/disconnect** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/monitor** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/{conversationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/calls/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/maximumconferenceparties** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/coach** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/barge** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/agent** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/queue** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/external** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/history** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/uuidata** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/callbacks/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats/{conversationId}/communications/{communicationId}/typing** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats/{conversationId}/communications/{communicationId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/chats/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/chats/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/cobrowsesessions/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/cobrowsesessions/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/messages/draft/attachments/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/emails/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/reconnect** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/emails/{conversationId}/messages/draft/attachments/{attachmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/messages/draft** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/emails/{conversationId}/messages/draft** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/inboundmessages** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/parkingstate** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/agentless** (1 change) + +* Response 409 was added + +**GET /api/v2/emails/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/emails/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/cachedmedia/{cachedMediaItemId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messages/cachedmedia/{cachedMediaItemId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/cachedmedia** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{messageId}/details** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/participants/{participantId}/monitor** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/messages/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messages/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/messages/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messages/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messages/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media/{mediaId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/inbound/open** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{integrationId}/inbound/open/event** (1 change) + +* Response 409 was added **POST /api/v2/conversations/messages/{integrationId}/inbound/open/message** (1 change) -* Parameter prefetchConversationId was added +* Response 409 was added + +**POST /api/v2/conversations/messages/{integrationId}/inbound/open/receipt** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/typing** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/screenshares/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/screenshares/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/screenshares/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/socials/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/socials/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/socials/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/videos/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/videos/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/videos/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/threadingtimeline** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/messaging/threadingtimeline** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/facebook/app** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/facebook/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/integrations/facebook/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/integrations/facebook/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/facebook** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/facebook/permissions** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/instagram/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/integrations/instagram/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/integrations/instagram/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/instagram** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/open/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/integrations/open/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/integrations/open/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/open** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messaging/integrations/open** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/settings/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/messaging/settings/default** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/settings/default** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messaging/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/supportedcontent/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/messaging/supportedcontent/default** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/supportedcontent** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messaging/supportedcontent** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/whatsapp/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/integrations/whatsapp/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/integrations/whatsapp/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/whatsapp** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/codes/{addCommunicationCode}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/digits** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/callbacks** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace/agent** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace/queue** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace/external** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/{conversationId}/participants/{participantId}/flaggedreason** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/flaggedreason** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions/{secureSessionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/suggestions/feedback** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/suggestions** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/suggestions/{suggestionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/suggestions/{suggestionId}/engagement** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/summaries/{summaryId}/feedback** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/credentials/{credentialId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/credentials/{credentialId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/integrations/credentials/{credentialId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/credentials/types** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/credentials** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/credentials** (1 change) + +* Response 409 was added + +**POST /api/v2/uploads/learning/coverart** (1 change) + +* Response 409 was added + +**POST /api/v2/uploads/workforcemanagement/historicaldata/csv** (1 change) + +* Response 409 was added + +**POST /api/v2/uploads/publicassets/images** (1 change) + +* Response 409 was added + +**POST /api/v2/uploads/recordings** (1 change) + +* Response 409 was added + +**GET /api/v2/dataextensions/coretypes/{coretypeName}** (1 change) + +* Response 409 was added + +**GET /api/v2/dataextensions/coretypes** (1 change) + +* Response 409 was added + +**GET /api/v2/dataextensions/limits** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/divisionviews/{datatableId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/export/jobs/{exportJobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/datatables/{datatableId}/export/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/import/jobs/{importJobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/import/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/datatables/{datatableId}/import/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/rows/{rowId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/flows/datatables/{datatableId}/rows/{rowId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/rows** (1 change) + +* Response 409 was added + +**GET /api/v2/date** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/campaigns/{campaignId}/agents/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/attemptlimits/{attemptLimitsId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/attemptlimits/{attemptLimitsId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/attemptlimits/{attemptLimitsId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/attemptlimits** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/attemptlimits** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/callanalysisresponsesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/callanalysisresponsesets** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/callabletimesets/{callableTimeSetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/callabletimesets/{callableTimeSetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/callabletimesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/callabletimesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/campaigns/{campaignId}/callback/schedule** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/divisionviews/{campaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/interactions** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/linedistribution** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/progress** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/campaigns/{campaignId}/progress** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/agentownedmappingpreview/results** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/campaigns/{campaignId}/agentownedmappingpreview** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/diagnostics** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/skillcombinations** (1 change) + +* Response 409 was added + +**/api/v2/outbound/campaigns/{campaignId}/start** (2 changes) + +* Path was added +* Operation POST was added + +**/api/v2/outbound/campaigns/{campaignId}/stop** (2 changes) + +* Path was added +* Operation POST was added + +**GET /api/v2/outbound/campaignrules/{campaignRuleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/campaignrules/{campaignRuleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaignrules** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/campaignrules** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/schedules/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/schedules/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/campaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/stats** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/campaigns/progress** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/all/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/all** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/divisionviews/{contactListId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/export** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/export** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlistfilters/preview** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlistfilters/{contactListFilterId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/contactlistfilters/{contactListFilterId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlistfilters/{contactListFilterId}** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlistfilters/bulk/retrieve** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlistfilters** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlistfilters** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/importstatus** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlists/{contactListId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/timezonemappingpreview** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlisttemplates/{contactListTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlisttemplates/{contactListTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlisttemplates** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlisttemplates** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlisttemplates/bulk/add** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlisttemplates/bulk/retrieve** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/clear** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/contacts/bulk/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/contacts/bulk/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts/bulk/update** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts/bulk** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts/bulk/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts/search** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlists/{contactListId}/contacts** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/conversations/{conversationId}/dnc** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/dnclists/{dncListId}/customexclusioncolumns** (1 change) + +* Response 409 was added + +**PATCH /api/v2/outbound/dnclists/{dncListId}/customexclusioncolumns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/divisionviews/{dncListId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/divisionviews** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/dnclists/{dncListId}/emailaddresses** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/dnclists/{dncListId}/emailaddresses** (1 change) + +* Response 409 was added + +**PATCH /api/v2/outbound/dnclists/{dncListId}/emailaddresses** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/{dncListId}/export** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/dnclists/{dncListId}/export** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/{dncListId}/importstatus** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/dnclists/{dncListId}/phonenumbers** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/dnclists/{dncListId}/phonenumbers** (1 change) + +* Response 409 was added + +**PATCH /api/v2/outbound/dnclists/{dncListId}/phonenumbers** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/{dncListId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/dnclists/{dncListId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/dnclists** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/events/{eventId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/events** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/filespecificationtemplates** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/importtemplates/{importTemplateId}/importstatus** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/importtemplates/{importTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/importtemplates/{importTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/importtemplates** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/importtemplates/bulk/add** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/messagingcampaigns/progress** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/rulesets/{ruleSetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/rulesets/{ruleSetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/rulesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/rulesets** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/sequences/{sequenceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/sequences/{sequenceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/sequences/{sequenceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/schedules/sequences/{sequenceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/sequences** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/sequences** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/sequences** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/wrapupcodemappings** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/digitalrulesets/{digitalRuleSetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/digitalrulesets/{digitalRuleSetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/digitalrulesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/digitalrulesets** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/divisionviews/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/diagnostics** (1 change) + +* Response 409 was added + +**/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start** (2 changes) + +* Path was added +* Operation POST was added + +**/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop** (2 changes) + +* Path was added +* Operation POST was added + +**GET /api/v2/outbound/messagingcampaigns** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/messagingcampaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/emailcampaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/messagingcampaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/mobiledevices/{deviceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/mobiledevices/{deviceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/mobiledevices/{deviceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/mobiledevices** (1 change) + +* Response 409 was added + +**POST /api/v2/mobiledevices** (1 change) + +* Response 409 was added + +**GET /api/v2/fieldconfig** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/individuals** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/members** (1 change) + +* Response 409 was added + +**DELETE /api/v2/groups/{groupId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/profile** (1 change) + +* Response 409 was added + +**GET /api/v2/profiles/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/groups/{groupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/groups** (1 change) + +* Response 409 was added + +**POST /api/v2/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/search** (1 change) + +* Response 409 was added + +**POST /api/v2/groups/search** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/{languageId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/languages/{languageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languages** (1 change) + +* Response 409 was added + +**POST /api/v2/languages** (1 change) + +* Response 409 was added + +**GET /api/v2/locations/{locationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/locations/{locationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/locations/{locationId}/sublocations** (1 change) + +* Response 409 was added + +**GET /api/v2/locations** (1 change) + +* Response 409 was added + +**POST /api/v2/locations** (1 change) + +* Response 409 was added + +**GET /api/v2/locations/search** (1 change) + +* Response 409 was added + +**POST /api/v2/locations/search** (1 change) + +* Response 409 was added + +**PATCH /api/v2/organizations/features/{featureName}** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/me** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/adjacents** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/superiors** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/directreports** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/favorites** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/translations/builtin** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/translations/organization** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/translations** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/translations/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/profile** (1 change) + +* Response 409 was added + +**GET /api/v2/profiles/users** (1 change) + +* Response 409 was added + +**GET /api/v2/downloads/{downloadId}** (1 change) + +* Response 409 was added + +**POST /api/v2/employeeperformance/externalmetrics/data** (1 change) + +* Response 409 was added + +**GET /api/v2/employeeperformance/externalmetrics/definitions/{metricId}** (1 change) + +* Response 409 was added + +**GET /api/v2/employeeperformance/externalmetrics/definitions** (1 change) + +* Response 409 was added + +**POST /api/v2/employeeperformance/externalmetrics/definitions** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/{instanceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/instances/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/querycapabilities** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/instances/query** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/settings/executiondata** (1 change) + +* Response 409 was added + +**PATCH /api/v2/flows/instances/settings/executiondata** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/settings/loglevels/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/flows/instances/settings/loglevels/default** (1 change) + +* Response 409 was added + +**DELETE /api/v2/flows/instances/settings/loglevels/default** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/{flowId}/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**PUT /api/v2/flows/{flowId}/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**DELETE /api/v2/flows/{flowId}/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/settings/loglevels/characteristics** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/fax/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/documents/{documentId}/content** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/documents/{documentId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/fax/documents/{documentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/fax/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/summary** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/status** (1 change) + +* Response 409 was added + +**PUT /api/v2/gamification/status** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/leaderboard** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/leaderboard/bestpoints** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/leaderboard/all** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/leaderboard/all/bestpoints** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/metricdefinitions/{metricDefinitionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/metricdefinitions** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/templates/{templateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/templates** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/users/me/query** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/users/{userId}/query** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/gamification/profiles/{profileId}** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/activate** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/deactivate** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/users/me** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{sourceProfileId}/metrics/{sourceMetricId}/link** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}/metrics/{metricId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/gamification/profiles/{profileId}/metrics/{metricId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}/metrics/objectivedetails** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}/metrics** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/users/{userId}/details** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/details** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/members** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/groups/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/groups/trends/all** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/users/{userId}/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}/members** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/members** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/members/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/users/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/users/{userId}/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/bestpoints** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/attendance** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/points/alltime** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/points/average** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/points/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/values/average** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/bestpoints** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/attendance** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/points/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/points/alltime** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/points/average** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/values/average** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gdpr/requests/{requestId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gdpr/requests** (1 change) + +* Response 409 was added + +**POST /api/v2/gdpr/requests** (1 change) + +* Response 409 was added + +**GET /api/v2/gdpr/subjects** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/geolocations/{clientId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/geolocations/{clientId}** (1 change) + +* Response 409 was added + +**GET /api/v2/geolocations/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/geolocations/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/greetings/{greetingId}/media** (1 change) + +* Response 409 was added + +**GET /api/v2/greetings/{greetingId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/greetings/{greetingId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/greetings/{greetingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/greetings/defaults** (1 change) + +* Response 409 was added + +**PUT /api/v2/groups/{groupId}/greetings/defaults** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/greetings** (1 change) + +* Response 409 was added + +**POST /api/v2/groups/{groupId}/greetings** (1 change) + +* Response 409 was added + +**GET /api/v2/greetings/defaults** (1 change) + +* Response 409 was added + +**PUT /api/v2/greetings/defaults** (1 change) + +* Response 409 was added + +**GET /api/v2/greetings** (1 change) + +* Response 409 was added + +**POST /api/v2/greetings** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/greetings/defaults** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/greetings/defaults** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/greetings** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/greetings** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/clientapps** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/{integrationId}/config/current** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/integrations/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/integrations/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/types/{typeId}/configschemas/{configType}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/types/{typeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/types** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/userapps** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/certificates/truststore** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/certificates** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/draft** (1 change) + +* Response 409 was added + +**DELETE /api/v2/integrations/actions/{actionId}/draft** (1 change) + +* Response 409 was added + +**PATCH /api/v2/integrations/actions/{actionId}/draft** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/draft/test** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft/schemas/{fileName}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft/templates/{fileName}** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/draft/publish** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft/validation** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/execute** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/integrations/actions/{actionId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/integrations/actions/{actionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/test** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/schemas/{fileName}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/templates/{fileName}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/drafts** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/drafts** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/botconnector/{integrationId}/bots** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/botconnector/{integrationId}/bots** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/botconnector/{integrationId}/bots/{botId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/botconnector/{integrationId}/bots/summaries** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/botconnector/{integrationId}/bots/{botId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/audioconnector/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/audioconnector** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/dialogflow/agents/{agentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/dialogflow/agents** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/dialogflowcx/agents/{agentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/dialogflowcx/agents** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lex/bot/alias/{aliasId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lex/bot/{botId}/aliases** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lex/bots** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lexv2/bot/alias/{aliasId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lexv2/bot/{botId}/aliases** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lexv2/bots** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/launch/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/launch/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/stt/engines/{engineId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/stt/engines** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/engines/{engineId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/engines** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/speech/tts/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/engines/{engineId}/voices/{voiceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/engines/{engineId}/voices** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actionmaps/{actionMapId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/actionmaps/{actionMapId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actionmaps** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actiontargets/{actionTargetId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/journey/actiontargets/{actionTargetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actiontargets** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actiontemplates/{actionTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/actiontemplates/{actionTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actiontemplates** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actionmaps/estimates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actionmaps/estimates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/actionmaps/estimates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/sessions/{sessionId}/events** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/flows/paths/query** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/{outcomeId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/outcomes/{outcomeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/sessions/{sessionId}/outcomescores** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/outcomes/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/predictors** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/segments/{segmentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/segments/{segmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/segments** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/sessions/{sessionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/views/encodings/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/eventdefinitions/{eventDefinitionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/eventdefinitions** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/latest** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}/results/charts/{chartId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/search** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/integrations/{integrationId}/options** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}/phrasegroups/{phraseGroupId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}/phrasegroups/{phraseGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}/sync** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}/sync** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings/{trainingId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings/{trainingId}/promote** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/answers** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}/variations/{variationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}/variations** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/copies** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/presentations** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback/{feedbackId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback/{feedbackId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/query** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs/{exportJobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs/{exportJobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations/users/query** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search/{searchId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search/suggestions** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/views** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/languageunderstanding/domains/{domainId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/domains** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/feedback** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/domains/{domainId}/feedback** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/drafts** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/miners/{minerId}/drafts** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/intents/{intentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/intents** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/languageunderstanding/miners/{minerId}** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/miners/{minerId}/execute** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/miners** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/topics/{topicId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/topics** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/topics/{topicId}/phrases/{phraseId}** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/miners/{minerId}/uploads** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/report** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/detect** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/versions** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/domains/{domainId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/license/definitions/{licenseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/license/definitions** (1 change) + +* Response 409 was added + +**POST /api/v2/license/infer** (1 change) + +* Response 409 was added + +**GET /api/v2/license/toggles/{featureName}** (1 change) + +* Response 409 was added + +**POST /api/v2/license/toggles/{featureName}** (1 change) + +* Response 409 was added + +**POST /api/v2/license/organization** (1 change) + +* Response 409 was added + +**GET /api/v2/license/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/license/users** (1 change) + +* Response 409 was added + +**POST /api/v2/license/users** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces/{namespaceName}/limits/{limitName}/counts** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces/{namespaceName}/counts** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/changerequests/{requestId}** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/changerequests** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/docs** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/docs/freetrial** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces/{namespaceName}** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces/{namespaceName}/defaults** (1 change) + +* Response 409 was added + +**GET /api/v2/diagnostics/logcapture/browser/entries/download/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/diagnostics/logcapture/browser/entries/download/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/diagnostics/logcapture/browser/entries/query** (1 change) + +* Response 409 was added + +**GET /api/v2/diagnostics/logcapture/browser/users** (1 change) + +* Response 409 was added + +**GET /api/v2/diagnostics/logcapture/browser/users/{userId}** (1 change) + +* Response 409 was added + +**POST /api/v2/diagnostics/logcapture/browser/users/{userId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/diagnostics/logcapture/browser/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/messaging/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/settings/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/messaging/settings/default** (1 change) + +* Response 409 was added + +**DELETE /api/v2/messaging/settings/default** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/supportedcontent** (1 change) + +* Response 409 was added + +**POST /api/v2/messaging/supportedcontent** (1 change) + +* Response 409 was added + +**GET /api/v2/ipranges** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/deployments/{deploymentId}/customers/{customerCookieId}/ping** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/answers** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/feedback** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/guest/sessions/{sessionId}/documents** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/views** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/copies** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/presentations** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/guest/sessions/{sessionId}/categories** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/search** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/search/suggestions** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/guest/sessions/{sessionId}/documents/search/{searchId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/surveys/scorable** (1 change) + +* Response 409 was added + +**PUT /api/v2/quality/surveys/scorable** (1 change) + +* Response 409 was added + +**GET /api/v2/documentation/search** (1 change) + +* Response 409 was added + +**POST /api/v2/documentation/search** (1 change) + +* Response 409 was added + +**GET /api/v2/documentation/gkn/search** (1 change) + +* Response 409 was added + +**POST /api/v2/documentation/gkn/search** (1 change) + +* Response 409 was added + +**POST /api/v2/webchat/guest/conversations** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/token/refresh** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/token/oauthcodegrantjwtexchange** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/calendar/data/ics** (1 change) + +* Response 409 was added + +**GET /api/v2/notifications/availabletopics** (1 change) + +* Response 409 was added + +**GET /api/v2/notifications/channels** (1 change) + +* Response 409 was added + +**POST /api/v2/notifications/channels** (1 change) + +* Response 409 was added + +**HEAD /api/v2/notifications/channels/{channelId}** (1 change) + +* Response 409 was added + +**GET /api/v2/notifications/channels/{channelId}/subscriptions** (1 change) + +* Response 409 was added + +**POST /api/v2/notifications/channels/{channelId}/subscriptions** (1 change) + +* Response 409 was added + +**PUT /api/v2/notifications/channels/{channelId}/subscriptions** (1 change) + +* Response 409 was added + +**DELETE /api/v2/notifications/channels/{channelId}/subscriptions** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/clients/{clientId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/oauth/clients/{clientId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/oauth/clients/{clientId}** (1 change) + +* Response 409 was added + +**POST /api/v2/oauth/clients/{clientId}/secret** (1 change) + +* Response 409 was added + +**POST /api/v2/oauth/clients/{clientId}/usage/query** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/clients/{clientId}/usage/summary** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/clients/{clientId}/usage/query/results/{executionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/clients** (1 change) + +* Response 409 was added + +**POST /api/v2/oauth/clients** (1 change) + +* Response 409 was added + +**GET /api/v2/usage/events/definitions** (1 change) + +* Response 409 was added + +**GET /api/v2/usage/events/definitions/{eventDefinitionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees/audits** (1 change) + +* Response 409 was added + +**/api/v2/orgauthorization/trustees/care** (3 changes) + +* Path was added +* Operation GET was added +* Operation POST was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/default** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees/default** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/pairings/{pairingId}** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/pairings** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roledivisions** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roledivisions** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/users** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees/{trusteeOrgId}/users** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/clonedusers** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/clonedusers/{trusteeUserId}** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustor/audits** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors/{trustorOrgId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/users** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/outofoffice** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/outofoffice** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/estimatedwaittime** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/mediatypes/{mediaType}/estimatedwaittime** (1 change) + +* Response 409 was added + +**GET /api/v2/users/presences/purecloud/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/users/presences/{sourceId}/bulk** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/presences/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/presencedefinitions/{presenceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/presencedefinitions/{presenceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/presencedefinitions/{presenceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/presencedefinitions** (1 change) + +* Response 409 was added + +**POST /api/v2/presencedefinitions** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/definitions/{definitionId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/presence/definitions/{definitionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/definitions** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/sources/{sourceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/sources** (1 change) + +* Response 409 was added + +**GET /api/v2/systempresences** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/presences/purecloud** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/presences/{sourceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/users/{userId}/primarysource** (1 change) + +* Response 409 was added + +**PUT /api/v2/presence/users/{userId}/primarysource** (1 change) + +* Response 409 was added + +**POST /api/v2/processautomation/triggers/topics/{topicName}/test** (1 change) + +* Response 409 was added + +**GET /api/v2/processautomation/triggers/topics** (1 change) + +* Response 409 was added + +**GET /api/v2/processautomation/triggers/{triggerId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/processautomation/triggers/{triggerId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/processautomation/triggers/{triggerId}** (1 change) + +* Response 409 was added + +**POST /api/v2/processautomation/triggers/{triggerId}/test** (1 change) + +* Response 409 was added + +**GET /api/v2/processautomation/triggers** (1 change) + +* Response 409 was added + +**POST /api/v2/processautomation/triggers** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/agents/activity** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/batchrequests** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/batchrequests/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/calibrations/{calibrationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/quality/calibrations/{calibrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/quality/calibrations/{calibrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/calibrations** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/calibrations** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/conversations/audits/query** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/conversations/audits/query/{transactionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/conversations/audits/query/{transactionId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/recordings/deletionprotection** (1 change) + +* Response 409 was added + +**PUT /api/v2/recordings/deletionprotection** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/conversations/{conversationId}/evaluations** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/conversations/{conversationId}/surveys** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/evaluations/aggregates/query/me** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/evaluations/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/evaluations/{formId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/evaluations/bulk/contexts** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/evaluations** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/evaluations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/evaluations/scoring** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/evaluators/activity** (1 change) + +* Response 409 was added + +**GET /api/v2/orphanrecordings/{orphanId}/media** (1 change) + +* Response 409 was added + +**GET /api/v2/orphanrecordings/{orphanId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orphanrecordings/{orphanId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orphanrecordings/{orphanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orphanrecordings** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/evaluations/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/evaluations** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/publishedforms/evaluations** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/surveys/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/surveys** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/publishedforms/surveys** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordingmetadata/{recordingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordings/{recordingId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/{conversationId}/recordings/{recordingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordingmetadata** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordings** (1 change) + +* Response 409 was added + +**GET /api/v2/recordings/retention/query** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/jobs/{jobId}/failedrecordings** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/jobs/{jobId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/jobs/{jobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/uploads/reports/{reportId}** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/uploads/reports** (1 change) + +* Response 409 was added + +**POST /api/v2/recordings/screensessions/metadata** (1 change) + +* Response 409 was added + +**GET /api/v2/recordings/screensessions/details** (1 change) + +* Response 409 was added + +**PATCH /api/v2/recordings/screensessions/{recordingSessionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recordings/screensessions** (1 change) + +* Response 409 was added + +**POST /api/v2/recordings/screensessions/acknowledge** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys/{formId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/quality/forms/surveys/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys/{formId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys/bulk/contexts** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/surveys/{surveyId}** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/surveys/scoring** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/{formId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/alerts/{alertId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/alerting/alerts/{alertId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/alerting/alerts/{alertId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/alerting/alerts/{alertId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/alerting/alerts/bulk** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/alerts/query** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/rules/{ruleId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/alerting/rules/{ruleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/alerting/rules/{ruleId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/alerting/rules/bulk** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/rules/bulk/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/rules/query** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/rules** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/libraries/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/libraries** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/libraries** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/libraries/{libraryId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/responsemanagement/libraries/{libraryId}** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/responses/query** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/responses/{responseId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/responsemanagement/responses/{responseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/responses** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/responses** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/responseassets/{responseAssetId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/responsemanagement/responseassets/{responseAssetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/responsemanagement/responseassets/{responseAssetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/responseassets/status/{statusId}** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/responseassets/uploads** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/responseassets/search** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/availablemediatypes** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/languages/{languageId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/languages/{languageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/languages** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/languages** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/divisionviews/all** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/queues/{queueId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/queues/{queueId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/queues/{queueId}/wrapupcodes** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/queues/{queueId}/wrapupcodes/{codeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/me** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/queues** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/settings/transcription** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/settings/transcription** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/settings/transcription** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/settings/contactcenter** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/settings/contactcenter** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/settings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skills/{skillId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/skills/{skillId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skills** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/labels/{labelId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/utilization/labels/{labelId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/utilization/labels/{labelId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/labels/{labelId}/agents** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/labels** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/utilization/labels** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/assessments/{assessmentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/assessments/{assessmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/assessments** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/assessments** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/assessments/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/assessments/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/assessments/jobs** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/domains/{domainId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/email/domains/{domainId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/email/domains/{domainId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/email/domains/{domainId}/validate** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/domains/{domainId}/testconnection** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/domains** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/domains** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/setup** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/outbound/domains/{domainId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/email/outbound/domains/{domainId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/outbound/domains/{domainId}/search** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/outbound/domains/{domainId}/activation** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/email/outbound/domains/{domainId}/activation** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/outbound/domains** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/outbound/domains** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/domains/{domainName}/routes/{routeId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/email/domains/{domainName}/routes/{routeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/domains/{domainName}/routes** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/domains/{domainName}/routes** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/outbound/domains/simulated** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/message/recipients/{recipientId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/message/recipients/{recipientId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/message/recipients** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/addresses/{addressId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/sms/addresses/{addressId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/addresses** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/sms/addresses** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/availablephonenumbers** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/phonenumbers/{addressId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/phonenumbers** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/predictors** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors/keyperformanceindicators** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors/{predictorId}/models/{modelId}/features** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors/{predictorId}/models** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/queues/{queueId}/members/{memberId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/queues/{queueId}/members/{memberId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/members** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/queues/{queueId}/members** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/queues/{queueId}/members** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/queues/{queueId}/users/{memberId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/queues/{queueId}/users/{memberId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/users** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/queues/{queueId}/users** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/queues/{queueId}/users** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/assistant** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/comparisonperiods/{comparisonPeriodId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/comparisonperiods** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skillgroups/{skillGroupId}/members/divisions** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/skillgroups/{skillGroupId}/members/divisions** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skillgroups/{skillGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/skillgroups/{skillGroupId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/skillgroups/{skillGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skillgroups/{skillGroupId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skillgroups** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/skillgroups** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/directroutingbackup/settings/me** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/directroutingbackup/settings/me** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/directroutingbackup/settings/me** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/users/{userId}/directroutingbackup/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/users/{userId}/directroutingbackup/settings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/users/{userId}/directroutingbackup/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/users/{userId}/utilization** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/wrapupcodes/divisionviews/{codeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/wrapupcodes/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/wrapupcodes/{codeId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/wrapupcodes/{codeId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/wrapupcodes/{codeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/wrapupcodes** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/resourcetypes/{resourceType}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/resourcetypes** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/schemas** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/groups/{groupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/serviceproviderconfig** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/users** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/resourcetypes/{resourceType}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/resourcetypes** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/schemas** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/groups/{groupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/serviceproviderconfig** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/users** (1 change) + +* Response 409 was added + +**GET /api/v2/search** (1 change) + +* Response 409 was added + +**POST /api/v2/search** (1 change) + +* Response 409 was added + +**GET /api/v2/search/suggest** (1 change) + +* Response 409 was added + +**POST /api/v2/search/suggest** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/transcripts/query** (1 change) + +* Response 409 was added + +**GET /api/v2/settings/executiondata** (1 change) + +* Response 409 was added + +**PATCH /api/v2/settings/executiondata** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/categories/{categoryId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/categories/{categoryId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/dictionaryfeedback** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/dictionaryfeedback** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/sentimentfeedback/{sentimentFeedbackId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/sentimentfeedback** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/sentimentfeedback** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/sentimentfeedback** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/{programId}/transcriptionengines** (1 change) + +* Response 409 was added + +**PUT /api/v2/speechandtextanalytics/programs/{programId}/transcriptionengines** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/transcriptionengines/dialects** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/sentiment/dialects** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/speechandtextanalytics/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/speechandtextanalytics/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/conversations/{conversationId}/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/general/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/general** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/{programId}/mappings** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/publishjobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/programs/publishjobs** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/{programId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/programs/{programId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/mappings** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/publishjobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/topics/publishjobs** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/{topicId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/dialects** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/general/status** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/unpublished** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/transcripts/search** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturls** (1 change) + +* Response 409 was added + +**GET /api/v2/teams/{teamId}/members** (1 change) + +* Response 409 was added + +**POST /api/v2/teams/{teamId}/members** (1 change) + +* Response 409 was added + +**DELETE /api/v2/teams/{teamId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/teams/{teamId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/teams/{teamId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/teams/{teamId}** (1 change) + +* Response 409 was added + +**GET /api/v2/teams** (1 change) + +* Response 409 was added + +**POST /api/v2/teams** (1 change) + +* Response 409 was added + +**POST /api/v2/teams/search** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/mediaregions** (1 change) + +* Response 409 was added + +**GET /api/v2/stations/{stationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/stations/{stationId}/associateduser** (1 change) + +* Response 409 was added + +**GET /api/v2/stations** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/sipmessages/conversations/{conversationId}/headers** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/sipmessages/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/addressvalidation** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/certificateauthorities** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/certificateauthorities** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/certificateauthorities/{certificateId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/certificateauthorities/{certificateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/certificateauthorities/{certificateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/diagnostic/ping** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/diagnostic/ping** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/diagnostic/tracepath** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/diagnostic/tracepath** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/diagnostic/nslookup** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/diagnostic/nslookup** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/diagnostic/route** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/diagnostic/route** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/reboot** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/{edgeId}** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/statuscode** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/softwareupdate** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/softwareupdate** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/{edgeId}/softwareupdate** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/softwareversions** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/timezones** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/edgeversionreport** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/logicalinterfaces** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/physicalinterfaces** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/physicalinterfaces/{interfaceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/physicalinterfaces** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/alertablepresences** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/alertablepresences** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/alertablepresences** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/didpools/{didPoolId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/didpools/dids** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/didpools** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/dids/{didId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/dids** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/edgegroups/{edgegroupId}/edgetrunkbases/{edgetrunkbaseId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/edgegroups/{edgegroupId}/edgetrunkbases/{edgetrunkbaseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/edgegroups** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/edgegroups** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensionpools/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensionpools** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensions/{extensionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensions** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/linebasesettings/{lineBaseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/linebasesettings** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/lines/{lineId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/lines** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/lines/template** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/logs/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/logs/jobs/{jobId}/upload** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/logs/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/numberplans/classifications** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/numberplans/{numberPlanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/numberplans** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/sites/{siteId}/numberplans** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/outboundroutes** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phonebasesettings/template** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phonebasesettings** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/phonebasesettings** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phonebasesettings/availablemetabases** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phones/template** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phones/{phoneId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/phones/{phoneId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phones** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/phones** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/phones/{phoneId}/reboot** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/phones/reboot** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/expired** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/siteconnections** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/sites/{siteId}/siteconnections** (1 change) + +* Response 409 was added + +**PATCH /api/v2/telephony/providers/edges/sites/{siteId}/siteconnections** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/sites** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunks/{trunkId}/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunks/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkbasesettings/template** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkbasesettings** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkbasesettings/availablemetabases** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkswithrecording** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/trunks** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunks/{trunkId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunks** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/setuppackage** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/siptraces** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/siptraces/download** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/siptraces/download/{downloadId}** (1 change) + +* Response 409 was added + +**GET /api/v2/infrastructureascode/accelerators/{acceleratorId}** (1 change) + +* Response 409 was added + +**GET /api/v2/infrastructureascode/accelerators** (1 change) + +* Response 409 was added + +**GET /api/v2/infrastructureascode/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/infrastructureascode/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/infrastructureascode/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/textbots/botflows/sessions/{sessionId}/turns** (1 change) + +* Response 409 was added + +**POST /api/v2/textbots/botflows/sessions** (1 change) + +* Response 409 was added + +**POST /api/v2/textbots/bots/execute** (1 change) + +* Response 409 was added + +**GET /api/v2/textbots/bots/search** (1 change) + +* Response 409 was added + +**GET /api/v2/timezones** (1 change) + +* Response 409 was added + +**GET /api/v2/tokens/timeout** (1 change) + +* Response 409 was added + +**PUT /api/v2/tokens/timeout** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/unifiedcommunications/clientapps/{ucIntegrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/unifiedcommunications/clientapps** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/clientapps/unifiedcommunications** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/unifiedcommunications/{ucIntegrationId}/thirdpartypresences** (1 change) + +* Response 409 was added + +**POST /api/v2/usage/query** (1 change) + +* Response 409 was added + +**GET /api/v2/usage/query/{executionId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/usage/simplesearch** (1 change) + +* Response 409 was added + +**GET /api/v2/usage/simplesearch/{executionId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings/{recordingId}/media** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings/{recordingId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/userrecordings/{recordingId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/userrecordings/{recordingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings/{recordingId}/transcoding** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings/summary** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings** (1 change) + +* Response 409 was added + +**/api/v2/users/chats/me** (2 changes) + +* Path was added +* Operation GET was added + +**POST /api/v2/users/me/password** (1 change) + +* Response 409 was added + +**GET /api/v2/users/me** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/password** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/profileskills** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/profileskills** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/queues/{queueId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/queues** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/queues** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/invite** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}/routinglanguages/{languageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/routinglanguages** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/routinglanguages** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/routinglanguages/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/routingskills** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/routingskills** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/routingskills/bulk** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/routingskills/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/routingstatus** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/routingstatus** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/skillgroups** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/state** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/state** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/station** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}/station/defaultstation** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}/station/associatedstation** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/trustors** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/users** (1 change) + +* Response 409 was added + +**GET /api/v2/users/search** (1 change) + +* Response 409 was added + +**POST /api/v2/users/search** (1 change) + +* Response 409 was added + +**POST /api/v2/users/search/teams/assign** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/groups/{groupId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/queues/{queueId}/messages** (1 change) + +* Response 409 was added + +**/api/v2/voicemail/users/{userId}/messages** (2 changes) + +* Path was added +* Operation GET was added + +**GET /api/v2/voicemail/groups/{groupId}/policy** (1 change) + +* Response 409 was added + +**PATCH /api/v2/voicemail/groups/{groupId}/policy** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/mailbox** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/me/mailbox** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/groups/{groupId}/mailbox** (1 change) + +* Response 409 was added + +**/api/v2/voicemail/users/{userId}/mailbox** (2 changes) + +* Path was added +* Operation GET was added + +**GET /api/v2/voicemail/me/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/me/policy** (1 change) + +* Response 409 was added + +**PATCH /api/v2/voicemail/me/policy** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/messages/{messageId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/voicemail/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/messages/{messageId}/media** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/messages** (1 change) + +* Response 409 was added + +**DELETE /api/v2/voicemail/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/policy** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/userpolicies/{userId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/voicemail/userpolicies/{userId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/voicemail/userpolicies/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/search** (1 change) + +* Response 409 was added + +**POST /api/v2/voicemail/search** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/consumedresources** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/consumingresources** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/deletedresourceconsumers** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/build** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/object** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/types/{typeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/types** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/emergencygroups/{emergencyGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/architect/emergencygroups/{emergencyGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/emergencygroups/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/emergencygroups** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/emergencygroups** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/actions/unlock** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/actions/checkin** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/executions/{flowExecutionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/executions** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/health** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/utterances/{utteranceId}/health** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}/health** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/milestones/{milestoneId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/milestones/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/milestones** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/outcomes/{flowOutcomeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/outcomes/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/outcomes** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/{flowId}/history** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/history/{historyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/latestconfiguration** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}/configuration** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/flows** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/grammars/{grammarId}/languages/{languageCode}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/architect/grammars/{grammarId}/languages/{languageCode}** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/voice** (1 change) + +* Response 409 was added + +**DELETE /api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/voice** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/dtmf** (1 change) + +* Response 409 was added + +**DELETE /api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/dtmf** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/grammars/{grammarId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/grammars** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/ivrs/{ivrId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/ivrs** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/ivrs** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/ivrs/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts/{promptId}/resources/{languageCode}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/architect/prompts/{promptId}/resources/{languageCode}/audio** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts/{promptId}/resources** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/prompts/{promptId}/history** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts/{promptId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts/{promptId}/history/{historyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedulegroups/{scheduleGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedulegroups/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedulegroups** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/schedulegroups** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedules/{scheduleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedules/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedules** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/schedules** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts/{promptId}/resources/{languageCode}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts/{promptId}/resources** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/systemprompts/{promptId}/history** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts/{promptId}/history/{historyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts/{promptId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/updatedresourceconsumers** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/webchat/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webchat/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/deployments** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/webchat/settings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webchat/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/mediarequests** (1 change) + +* Response 409 was added + +**POST /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/typing** (1 change) + +* Response 409 was added + +**POST /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/configurations** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/configurations** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/configurations/{configurationId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/configurations/{configurationId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/configurations/{configurationId}/versions/draft** (1 change) + +* Response 409 was added + +**PUT /api/v2/webdeployments/configurations/{configurationId}/versions/draft** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/configurations/{configurationId}/versions/draft/publish** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/webdeployments/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webdeployments/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/deployments/{deploymentId}/configurations** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webdeployments/token/revoke** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/deployments** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/deployments** (1 change) + +* Response 409 was added + +**GET /api/v2/webmessaging/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/{appointmentId}/annotations** (1 change) + +* Response 409 was added + +**POST /api/v2/coaching/appointments/{appointmentId}/annotations** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/{appointmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/{appointmentId}/statuses** (1 change) + +* Response 409 was added + +**POST /api/v2/coaching/appointments/aggregates/query** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/notifications/{notificationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/coaching/notifications/{notificationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/notifications** (1 change) + +* Response 409 was added + +**POST /api/v2/coaching/scheduleslots/query** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/me** (1 change) + +* Response 409 was added + +**GET /api/v2/users/development/activities/{activityId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/development/activities** (1 change) + +* Response 409 was added + +**GET /api/v2/users/development/activities/me** (1 change) + +* Response 409 was added + +**POST /api/v2/users/development/activities/aggregates/query** (1 change) + +* Response 409 was added + +**DELETE /api/v2/employeeengagement/celebrations/{celebrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/employeeengagement/celebrations/{celebrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/employeeengagement/celebrations** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/assessments/scoring** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/assignments/aggregates/query** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/assignments/{assignmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/assignments** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/assignments/me** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/assignments/bulkadd** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/assignments/bulkremove** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/assignments/{assignmentId}/steps/{stepId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/learning/assignments/{assignmentId}/steps/{stepId}** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/rules/query** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/learning/modules/{moduleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}/preview** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/coverart/{coverArtId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/modules** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/assignments** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}/rule** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/scorm** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/scorm/{scormId}** (1 change) + +* Response 409 was added + +**GET /api/v2/employeeengagement/recognitions/{recognitionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/employeeengagement/recognitions** (1 change) + +* Response 409 was added + +**GET /api/v2/widgets/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/widgets/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/widgets/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/widgets/deployments** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/activitycodes** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeoffrequests/estimate** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday/planninggroups** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/import/uploadurl** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/import** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/generationresults** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/generate** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/planninggroups** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/data** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/staffingrequirement** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/longtermforecastdata** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/managementunits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/move** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/{agentId}/shifttrades** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/{agentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/query** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/users** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/shifttrades/users** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/shifttrades/matched** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/values/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/estimate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/{timeOffRequestId}/users/{userId}/integrationstatus** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/integrationstatus/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}/timeofflimits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/waitlistpositions/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/search** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/agents/{agentId}/managementunit** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/agents/me/managementunit** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence/explanations/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/adherence/explanations/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence/explanations/{explanationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/adherence/explanations** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/adherence/explanations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/adherence/historical/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence/historical/bulk/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/adherence/historical** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence/historical/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/historicaladherencequery** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/teams/{teamId}/adherence/historical** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/adherence** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents/me/possibleworkshifts** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/{tradeId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/alternativeshifts/offers/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/offers/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/alternativeshifts/offers/search/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/offers/search/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/trades** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/alternativeshifts/trades** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/trades/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/trades/{tradeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/trades/state/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/calendar/url/ics** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/calendar/url/ics** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/calendar/url/ics** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeofflimits/available/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}/waitlistpositions** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/timeoffrequests** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeoffrequests** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/workplanbids** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/workplanbids/{bidId}/preferences** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/workplanbids/{bidId}/preferences** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/workplanbids/{bidId}/workplans** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agentschedules/mine** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/schedules** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/shifttrades** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeoffrequests/integrationstatus/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/notifications** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/notifications/update** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/historicaldata/deletejob** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/historicaldata/deletejob** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/historicaldata/importstatus** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents/integrations/hris/query** (1 change) + +* Response 409 was added + +**PUT /api/v2/workforcemanagement/agents/{agentId}/integrations/hris** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/integrations/hris/timeofftypes/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/integrations/hris** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/integrations/hris/{hrisIntegrationId}/timeofftypes/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations/uploadurl** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations/{recalculationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}/result** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/agentschedules/search** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/reschedule** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/import/uploadurl** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/import** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/generate** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/generationresults** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/headcountforecast** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/agentschedules/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/history/agents/{agentId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/update/uploadurl** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/update** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/agentschedules/search** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/schedules/search** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekId}/schedules** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekId}/schedules/{scheduleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/schedulingjobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/shrinkage/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/shrinkage/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/teams/{teamId}/shrinkage/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeoffbalance/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/timeoffbalance/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}/timeoffbalance/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffbalance/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/values/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/summary** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}/preferences** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/users/workplanbidranks/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/users/{userId}/workplanbidranks** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/users/{userId}/workplanbidranks** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/copy** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/workbins/query** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workbins/{workbinId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/query/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/workitems/query/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/query/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/taskmanagement/workitems/{workitemId}/assignment** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/schemas/{schemaId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/schemas/{schemaId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/schemas** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/users/{userId}/wrapups** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/wrapups** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/statuses** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/worktypes/{worktypeId}/statuses** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/worktypes/query** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/actions/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/actions/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/actions/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/agentcopilots/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/agentcopilots/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/agentcopilots/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/bots/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/bots/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/bots/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/evaluations/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/evaluations/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/evaluations/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flowexecutions/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/flowexecutions/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/flowexecutions/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flows/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/flows/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/flows/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/journeys/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/journeys/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/journeys/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/knowledge/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/knowledge/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/knowledge/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/resolutions/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/resolutions/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/resolutions/aggregates/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/surveys/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/surveys/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/surveys/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/taskmanagement/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/taskmanagement/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/taskmanagement/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/transcripts/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/transcripts/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/transcripts/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/{userId}** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/users/{userId}/messages/pins** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/users/{userId}/messages/pins/{pinnedMessageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/externalsources/{externalSourceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/externalsources/{externalSourceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/externalsources** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/videos/meetings/{meetingId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/videos/meetings** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/videos/{conferenceId}/details** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/summaries** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft/function** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/actions/{actionId}/draft/function** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/draft/function/upload** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/function** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/functions/runtimes** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/me/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/users/me/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/{userId}/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/users/{userId}/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/outcomes/attributions/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/attributions/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/attributions/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}/uploads/{uploadId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}/uploads** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/bulk/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/bulk/update** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/versions/bulk/add** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}/import** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/documentation/all/search** (1 change) + +* Response 409 was added + +**PUT /api/v2/quality/forms/evaluations/{formId}/aiscoring/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/tags/{tagId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/utilization/tags/{tagId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/tags/{tagId}/agents** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/tags** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/utilization/tags** (1 change) + +* Response 409 was added + +**POST /api/v2/groups/dynamicsettings/preview** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/dynamicsettings** (1 change) + +* Response 409 was added + +**PUT /api/v2/groups/{groupId}/dynamicsettings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/groups/{groupId}/dynamicsettings** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/translations/languages** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/translations/languages/{languageId}/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/users/search/conversation/target** (1 change) + +* Response 409 was added + +**POST /api/v2/users/search/queuemembers/manage** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workbins/{workbinId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workbins/{workbinId}/versions/{entityVersion}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workbins/{workbinId}/history** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/workitems/query** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/versions/{entityVersion}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/history** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/versions/{entityVersion}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/history** (1 change) + +* Response 409 was added + +**Image** (1 change) + +* Model was added + +**ViewFilter** (1 change) + +* Enum value Deleted was added to property dashboardType + +**ArticlesFilter** (1 change) + +* Model was added + +**CategoriesFilter** (1 change) + +* Model was added + +**CategoryEntity** (1 change) + +* Model was added + +**LabelEntity** (1 change) + +* Model was added + +**LabelsFilter** (1 change) + +* Model was added + +**UserReferenceEntityListing** (1 change) + +* Model was added + +**CallbackMediaSettings** (6 changes) + +* Optional property mode was added +* Optional property pacingModifier was added +* Optional property liveVoiceReactionType was added +* Optional property liveVoiceFlow was added +* Optional property answeringMachineReactionType was added +* Optional property answeringMachineFlow was added + +**EmailMediaSettings** (1 change) + +* Model was added + +**ContactIdentifier** (1 change) + +* Enum value SocialInstagram was added to property type + +**DataSchema** (1 change) + +* Enum value CONVERSATION was added to property appliesTo + +**ConversationAssociation** (1 change) + +* Enum value INTERNAL_MESSAGE was added to property mediaType + +**CsvJobResponse** (1 change) + +* Model was added + +**CsvJobRequest** (1 change) + +* Model was added + +**CsvMappingEntry** (1 change) + +* Model was added + +**CsvSettings** (1 change) + +* Model was added + +**Listing** (1 change) + +* Model was added + +**CsvUploadDetailsResponse** (1 change) + +* Model was added + +**ValidationError** (1 change) + +* Model was added + +**ValidationResult** (1 change) + +* Model was added + +**CsvUploadPreviewResponse** (1 change) + +* Model was added + +**CsvUploadResponse** (1 change) + +* Model was added + +**Header** (1 change) + +* Model was added + +**CsvUploadRequest** (1 change) + +* Model was added + +**Evaluation** (1 change) + +* Enum value INTERNAL_MESSAGE was added to property mediaType + +**Campaign** (1 change) + +* Optional property skillColumns was added + +**CampaignRuleAction** (2 changes) + +* Enum value setCampaignMessagesPerMinute was added to property actionType +* Enum value changeCampaignTemplate was added to property actionType + +**CampaignRuleParameters** (3 changes) + +* Optional property messagesPerMinute was added +* Optional property smsContentTemplate was added +* Optional property emailContentTemplate was added + +**CampaignRuleWarning** (1 change) + +* Model was added + +**CampaignRuleWarningParameters** (1 change) + +* Model was added + +**MessagingCampaign** (1 change) + +* Enum value forced_stopping was added to property campaignStatus + +**DocumentBodyListBlockWithHighlight** (1 change) + +* Model was added + +**DocumentBodyListWithHighlight** (1 change) + +* Model was added + +**DocumentBodyTableCellBlockWithHighlight** (1 change) + +* Model was added + +**DocumentBodyTableRowBlockWithHighlight** (1 change) + +* Model was added + +**DocumentBodyTableWithHighlight** (1 change) + +* Model was added + +**DocumentListContentBlockWithHighlight** (1 change) + +* Model was added + +**DocumentTableContentBlockWithHighlight** (1 change) + +* Model was added + +**ContentFileResponse** (1 change) + +* Model was added + +**DocumentBodyResponse** (1 change) + +* Model was added + +**DocumentVariationResponse** (1 change) + +* Model was added + +**KnowledgeDocumentDescriptor** (1 change) + +* Model was added + +**KnowledgeDocumentCreateRequest** (1 change) + +* Model was added + +**ContentFileRequest** (1 change) + +* Model was added + +**DocumentBodyRequest** (1 change) + +* Model was added + +**DocumentVariationRequest** (1 change) + +* Model was added + +**DocumentVariationResponseListing** (1 change) + +* Model was added + +**NamedEntityTypeMechanism** (4 changes) + +* Enum value AI was added to property type +* Optional property subType was added +* Optional property maxLength was added +* Optional property examples was added + +**NamedEntityTypeMechanismExample** (1 change) + +* Model was added + +**TrusteeReferenceList** (1 change) + +* Model was added + +**EvaluationResponse** (1 change) + +* Enum value INTERNAL_MESSAGE was added to property mediaType + +**Survey** (3 changes) + +* Optional property surveyType was added +* Optional property missingRequiredAnswer was added +* Optional property flow was added + +**RecordingAttachment** (1 change) + +* Model was added + +**RecordingNotificationTemplate** (1 change) + +* Model was added + +**RecordingTemplateBody** (1 change) + +* Model was added + +**RecordingTemplateButton** (1 change) + +* Model was added + +**RecordingTemplateFooter** (1 change) + +* Model was added + +**RecordingTemplateHeader** (1 change) + +* Model was added + +**Button** (1 change) + +* Model was added + +**MessageFooter** (1 change) + +* Model was added + +**MessageHeader** (1 change) + +* Model was added + +**ChatFavorite** (1 change) + +* Model was added + +**ChatItem** (1 change) + +* Model was added + +**ChatItemCursorListing** (1 change) + +* Model was added + +**ChatPresence** (1 change) + +* Model was added + +**ChatUserRef** (1 change) + +* Model was added + +**WebDeploymentFlowEntityRef** (1 change) + +* Model was added + +**RoutePathResponse** (1 change) + +* Enum value Workitem was added to property mediaType + +**BuIntradayDataGroup** (1 change) + +* Enum value Workitem was added to property mediaType + +**RoutePathRequest** (1 change) + +* Enum value Workitem was added to property mediaType + +**WorkitemQueryJobCreate** (3 changes) + +* Optional property queryFilters was added +* Optional property dateIntervalStart was added +* Optional property dateIntervalEnd was added + +**WorkitemQueryJobQueryFilters** (1 change) + +* Model was added + +**WorkitemQueryJobQueryFiltersCriteria** (1 change) + +* Model was added + +**WorkitemQueryJobQueryFiltersPredicate** (1 change) + +* Model was added + +**WorkitemRuleSettings** (1 change) + +* Optional property flowRulesEnabled was added + +**Worktype** (2 changes) + +* Optional property ruleSettings was added +* Optional property flow was added + +**WorktypeUpdate** (1 change) + +* Optional property ruleSettings was added + +**WorktypeCreate** (1 change) + +* Optional property ruleSettings was added + +**ResolutionAggregateQueryPredicate** (1 change) + +* Enum value wrapUpDate was added to property dimension + +**ResolutionAsyncAggregationQuery** (1 change) + +* Enum value wrapUpDate was added to property alternateTimeDimension + +**WorktypeVersion** (2 changes) + +* Optional property ruleSettings was added +* Optional property flow was added + + +# Point Changes (269 changes) + +**POST /api/v2/authorization/divisions/{divisionId}/restore** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/authorization/divisions** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/analytics/dataretention/settings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/analytics/reporting/settings/dashboards/bulk/remove** (1 change) + +* Summary was changed + +**POST /api/v2/analytics/reporting/dashboards/users/bulk/remove** (1 change) + +* Summary was changed + +**POST /api/v2/authorization/divisions/{divisionId}/objects/{objectType}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/users/{userId}/callforwarding** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/users/{userId}/callforwarding** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/externalcontacts/contacts/{contactId}/identifiers** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/externalcontacts/contacts/schemas/{schemaId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/externalcontacts/contacts/schemas** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/externalcontacts/merge/contacts** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/externalcontacts/organizations/schemas/{schemaId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/externalcontacts/organizations/schemas** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/conversations/{conversationId}/secureattributes** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/conversations/{conversationId}/secureattributes** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/calls** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/emails/{conversationId}/messages** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/conversations/emails/{conversationId}/messages/draft** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messages/agentless** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messaging/integrations/facebook** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messaging/integrations/instagram** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup/{integrationId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messaging/integrations/whatsapp** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/{conversationId}/suggestions/feedback** (1 change) + +* Description was changed + +**PUT /api/v2/flows/datatables/{datatableId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/flows/datatables/{datatableId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/flows/datatables** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/flows/datatables/{datatableId}/rows/{rowId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/flows/datatables/{datatableId}/rows** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/callabletimesets/{callableTimeSetId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/outbound/campaigns/{campaignId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/campaignrules/{campaignRuleId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/outbound/campaigns** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/contactlists/{contactListId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/contactlisttemplates/{contactListTemplateId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/outbound/contactlisttemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/outbound/contactlists** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/dnclists/{dncListId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/outbound/filespecificationtemplates/bulk** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/outbound/filespecificationtemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/importtemplates/{importTemplateId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/outbound/importtemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/outbound/importtemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/outbound/settings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/rulesets/{ruleSetId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/sequences/{sequenceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/schedules/sequences/{sequenceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/wrapupcodemappings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/locations/{locationId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/employeeperformance/externalmetrics/definitions/{metricId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/employeeperformance/externalmetrics/definitions/{metricId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/integrations/{integrationId}/config/current** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs/{jobId}/results** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs/{jobId}/results** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/journey/actionmaps/{actionMapId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/actionmaps** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/journey/actiontemplates/{actionTemplateId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/actiontemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/journey/outcomes/{outcomeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/outcomes** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/outcomes/predictors** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/journey/segments/{segmentId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/segments** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views/{viewId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/journey/views/{viewId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views/{viewId}/versions/{versionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/journey/views/{viewId}/versions/{versionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/views/{viewId}/versions** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/views** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}/versions/{chartVersion}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/languageunderstanding/domains/{domainId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/publish** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/train** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/deployments/{deploymentId}/actionevent** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/deployments/{deploymentId}/appevents** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/deployments/{deploymentId}/webevents** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/presence/definitions/{definitionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GET /api/v2/users/{userId}/station** (1 change) +**POST /api/v2/presence/definitions** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/presence/settings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/presence/sources/{sourceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/presence/sources/{sourceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/presence/sources** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/users/{userId}/presences/purecloud** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/users/{userId}/presences/{sourceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/quality/forms/evaluations/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/quality/forms/evaluations/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/quality/forms/evaluations** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/quality/forms/surveys/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/quality/forms/surveys/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/quality/forms/surveys** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/quality/forms/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/quality/forms/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/quality/forms** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/quality/publishedforms** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/routing/skills** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/routing/utilization** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/routing/utilization** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/routing/email/domains/{domainName}/routes/{routeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/routing/sms/phonenumbers/import** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/routing/sms/phonenumbers/{addressId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/routing/sms/phonenumbers/{addressId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/routing/sms/phonenumbers** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/routing/users/{userId}/utilization** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/routing/users/{userId}/utilization** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/scim/v2/users/{userId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/speechandtextanalytics/categories** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/speechandtextanalytics/categories/{categoryId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/speechandtextanalytics/programs/general/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/speechandtextanalytics/programs/{programId}/mappings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -* Response 424 was removed +**PUT /api/v2/speechandtextanalytics/programs/{programId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/speechandtextanalytics/programs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/speechandtextanalytics/topics/{topicId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/speechandtextanalytics/topics/{topicId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/speechandtextanalytics/topics** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/{edgeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/telephony/providers/edges/{edgeId}/unpair** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/didpools/{didPoolId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/telephony/providers/edges/didpools/{didPoolId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/telephony/providers/edges/didpools** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/telephony/providers/edges/extensionpools** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/phones/{phoneId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/sites/{siteId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/telephony/providers/edges/sites/{siteId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/telephony/providers/edges/trunkbasesettings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/users/{userId}/externalid** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/users/{userId}/routingskills/{skillId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/users/{userId}/station/defaultstation/{stationId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. **PUT /api/v2/users/{userId}/station/associatedstation/{stationId}** (1 change) -* Response 424 was removed +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationDivisionMembership** (1 change) +**POST /api/v2/users** (1 change) -* Property entities was changed from DomainEntityRef[] to DivisionEntityRef[] +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**CampaignRuleExecutionSettings** (1 change) +**PUT /api/v2/voicemail/messages/{messageId}** (1 change) -* Required property frequency was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. +**PATCH /api/v2/voicemail/messages/{messageId}** (1 change) -# Minor Changes (102 changes) +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{versionId}** (1 change) +**POST /api/v2/voicemail/messages** (1 change) -* Operation put was added. Summary: Update a Journey View by ID and version +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}/versions/{chartVersion}** (2 changes) +**PUT /api/v2/voicemail/policy** (1 change) -* Path was added -* Operation GET was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}** (2 changes) +**POST /api/v2/architect/dependencytracking/build** (1 change) -* Path was added -* Operation GET was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}** (1 change) +**PUT /api/v2/architect/emergencygroups/{emergencyGroupId}** (1 change) -* Operation patch was added. Summary: Update the job for a journey view version. Only the status can be changed and only to Cancelled +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}/results/charts/{chartId}** (2 changes) +**POST /api/v2/flows/actions/publish** (1 change) -* Path was added -* Operation GET was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**POST /api/v2/knowledge/documentuploads** (1 change) +**POST /api/v2/flows/actions/checkout** (1 change) -* Response 409 was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/query** (2 changes) +**POST /api/v2/flows/actions/deactivate** (1 change) -* Path was added -* Operation POST was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/bulk** (2 changes) +**POST /api/v2/flows/actions/revert** (1 change) -* Path was added -* Operation PATCH was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}** (4 changes) +**PUT /api/v2/flows/milestones/{milestoneId}** (1 change) -* Path was added -* Operation GET was added -* Operation DELETE was added -* Operation PATCH was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules** (3 changes) +**DELETE /api/v2/flows/milestones/{milestoneId}** (1 change) -* Path was added -* Operation GET was added -* Operation POST was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}** (4 changes) +**POST /api/v2/flows/milestones** (1 change) -* Path was added -* Operation GET was added -* Operation DELETE was added -* Operation PATCH was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules** (3 changes) +**PUT /api/v2/flows/outcomes/{flowOutcomeId}** (1 change) -* Path was added -* Operation GET was added -* Operation POST was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ExternalContactsSettings** (1 change) +**POST /api/v2/flows/outcomes** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**Group** (1 change) +**PUT /api/v2/flows/{flowId}** (1 change) -* Optional property callsEnabled was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationDetailQueryPredicate** (1 change) +**DELETE /api/v2/flows/{flowId}** (1 change) -* Enum value originatingSocialMediaPublic was added to property dimension +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**SocialKeyword** (1 change) +**GET /api/v2/flows/{flowId}/versions/{versionId}/configuration** (1 change) -* Model was added +* Summary was changed -**ViewFilter** (12 changes) +**POST /api/v2/flows/{flowId}/versions** (1 change) -* Optional property socialCountries was added -* Optional property socialLanguages was added -* Optional property socialChannels was added -* Optional property socialSentimentCategory was added -* Optional property socialTopicIds was added -* Optional property socialIngestionRuleIds was added -* Optional property socialConversationCreated was added -* Optional property socialContentType was added -* Optional property socialKeywords was added -* Optional property socialPostEscalated was added -* Optional property socialClassifications was added -* Optional property filterUsersByManagerIds was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ReportingExportJobResponse** (1 change) +**POST /api/v2/flows** (1 change) -* Enum value BAD_REQUEST_SCHEDULED_RUN was added to property exportErrorMessagesType +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**IdentityResolutionQueueConfig** (1 change) +**DELETE /api/v2/flows** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**DivisionEntityRef** (1 change) +**DELETE /api/v2/architect/grammars/{grammarId}/languages/{languageCode}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**Participant** (1 change) +**POST /api/v2/architect/grammars/{grammarId}/languages** (1 change) -* Optional property externalContactInitialDivisionId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationEnrichmentSentimentV2** (1 change) +**DELETE /api/v2/architect/grammars/{grammarId}** (1 change) -* Enum value Unknown was added to property tag +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationMessagingFromRecipient** (1 change) +**PATCH /api/v2/architect/grammars/{grammarId}** (1 change) -* Optional property externalContactId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationMessagingToRecipient** (1 change) +**POST /api/v2/architect/grammars** (1 change) -* Optional property externalContactId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**OpenMessageNormalizedMessage** (1 change) +**PUT /api/v2/architect/ivrs/{ivrId}** (1 change) -* Optional property conversationId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ParticipantBasic** (1 change) +**DELETE /api/v2/architect/ivrs/{ivrId}** (1 change) -* Optional property externalContactInitialDivisionId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**CampaignRule** (3 changes) +**PUT /api/v2/architect/prompts/{promptId}/resources/{languageCode}** (1 change) -* Optional property campaignRuleProcessing was added -* Optional property conditionGroups was added -* Optional property executionSettings was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**CampaignRuleExecutionSettings** (1 change) +**DELETE /api/v2/architect/prompts/{promptId}/resources/{languageCode}** (1 change) -* Optional property timeZoneId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**CampaignStats** (3 changes) +**POST /api/v2/architect/prompts/{promptId}/resources** (1 change) -* Optional property rightPartyContactsCount was added -* Optional property validAttempts was added -* Optional property businessCategoryMetrics was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GroupUpdate** (1 change) +**PUT /api/v2/architect/prompts/{promptId}** (1 change) -* Optional property callsEnabled was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GroupCreate** (1 change) +**DELETE /api/v2/architect/prompts/{promptId}** (1 change) -* Optional property callsEnabled was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**JourneyView** (1 change) +**POST /api/v2/architect/prompts** (1 change) -* Optional property charts was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**JourneyViewJob** (1 change) +**DELETE /api/v2/architect/prompts** (1 change) -* Enum value Cancelled was added to property status +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**IntentDefinition** (1 change) +**PUT /api/v2/architect/schedulegroups/{scheduleGroupId}** (1 change) -* Optional property description was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**NluUtterance** (1 change) +**DELETE /api/v2/architect/schedulegroups/{scheduleGroupId}** (1 change) -* Optional property source was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**NamespaceDocs** (1 change) +**PUT /api/v2/architect/schedules/{scheduleId}** (1 change) -* Optional property name was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**FreeTrialNamespace** (1 change) +**DELETE /api/v2/architect/schedules/{scheduleId}** (1 change) -* Optional property name was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**MessagingRecipient** (1 change) +**PUT /api/v2/architect/systemprompts/{promptId}/resources/{languageCode}** (1 change) -* Optional property externalContactId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**IpAddressRange** (2 changes) +**DELETE /api/v2/architect/systemprompts/{promptId}/resources/{languageCode}** (1 change) -* Enum value byot-stt was added to property service -* Enum value bot-connector was added to property service +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**TrustGroup** (1 change) +**POST /api/v2/architect/systemprompts/{promptId}/resources** (1 change) -* Optional property callsEnabled was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**Annotation** (1 change) +**POST /api/v2/webchat/deployments** (1 change) -* Enum value Pause was added to property reason +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**InfrastructureascodeJob** (3 changes) +**DELETE /api/v2/webdeployments/configurations/{configurationId}** (1 change) -* Enum value InternalError was added to property status -* Enum value RollbackFailed was added to property status -* Enum value RollbackComplete was added to property status +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UnifiedCommunicationsIntegration** (1 change) +**POST /api/v2/coaching/appointments/{appointmentId}/conversations** (1 change) -* Optional property includeBadge was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WebDeploymentConfigurationVersionEntityListing** (2 changes) +**DELETE /api/v2/coaching/appointments/{appointmentId}** (1 change) -* Optional property nextUri was added -* Optional property previousUri was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ExpandableWebDeploymentEntityListing** (2 changes) +**PATCH /api/v2/coaching/appointments/{appointmentId}** (1 change) -* Optional property nextUri was added -* Optional property previousUri was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**AgentWorkPlans** (1 change) +**PATCH /api/v2/coaching/appointments/{appointmentId}/status** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**AgentsWorkPlansResponse** (1 change) +**POST /api/v2/coaching/appointments** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**MuAgentsWorkPlansResult** (1 change) +**DELETE /api/v2/learning/assignments/{assignmentId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GetAgentsWorkPlansRequest** (1 change) +**PATCH /api/v2/learning/assignments/{assignmentId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UpdateMuAgentWorkPlanFailureResponse** (1 change) +**POST /api/v2/learning/assignments** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UpdateMuAgentWorkPlansBatchResponse** (1 change) +**PATCH /api/v2/learning/assignments/{assignmentId}/reschedule** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UpdateMuAgentWorkPlanRequest** (1 change) +**POST /api/v2/learning/assignments/{assignmentId}/reset** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UpdateMuAgentWorkPlansBatchRequest** (1 change) +**POST /api/v2/learning/assignments/{assignmentId}/reassign** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkPlanOverrideListWrapperWorkPlanOverrideRequest** (1 change) +**PUT /api/v2/learning/modules/{moduleId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkPlanOverrideRequest** (1 change) +**PUT /api/v2/learning/modules/{moduleId}/preview** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UserNextActivityReminder** (1 change) +**POST /api/v2/learning/modules/{moduleId}/publish** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeCondition** (1 change) +**POST /api/v2/learning/modules/{moduleId}/jobs** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeRule** (1 change) +**PATCH /api/v2/learning/modules/{moduleId}/users/{userId}/assignments** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemRuleAction** (1 change) +**PUT /api/v2/learning/modules/{moduleId}/rule** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeConditionUpdate** (1 change) +**POST /api/v2/learning/scheduleslots/query** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeRuleUpdate** (1 change) +**POST /api/v2/widgets/deployments** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeRuleCreate** (1 change) +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeRuleListing** (1 change) +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnCreateRule** (1 change) +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnCreateRuleUpdate** (1 change) +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnCreateRuleCreate** (1 change) +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnCreateRuleListing** (1 change) +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}** (1 change) -# Point Changes (1 change) +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GET /api/v2/webdeployments/configurations** (1 change) +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}/values** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/state/bulk** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/{tradeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/{tradeId}/match** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs/{jobId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/alternativeshifts/trades/{tradeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/alternativeshifts/trades/state/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/historicaldata/validate** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}/values** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}/preferences** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/workbins/{workbinId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/workbins/{workbinId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workbins** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems/{workitemId}/disconnect** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems/{workitemId}/terminate** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/workitems/{workitemId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/workitems/{workitemId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems/{workitemId}/acd/cancel** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/taskmanagement/workitems/schemas/{schemaId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/workitems/schemas/{schemaId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems/schemas** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/workitems/{workitemId}/users/{userId}/wrapups** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/workitems/{workitemId}/users/me/wrapups** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/worktypes/{worktypeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/worktypes/{worktypeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/worktypes** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/externalcontacts/externalsources/{externalSourceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/externalcontacts/externalsources** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/routing/sms/phonenumbers/alphanumeric** (1 change) -* Description was changed for parameter showOnlyPublished +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. diff --git a/build/index.d.ts b/build/index.d.ts index aebb5a059..dbbebe3be 100644 --- a/build/index.d.ts +++ b/build/index.d.ts @@ -21,6 +21,7 @@ declare class ApiClientClass { logout(logoutRedirectUri: string): void; setAccessToken(token: string): void; setEnvironment(environment: string): void; + setGateway(gateway: GatewayConfiguration): void; setPersistSettings(doPersist: boolean, prefix?: string): void; setReturnExtendedResponses(returnExtended: boolean): void; setStorageKey(storageKey: string): void; @@ -50,6 +51,16 @@ declare class ProxyConfig { protocol: string; } +declare interface GatewayConfiguration { + host: string; + protocol?: string; + port?: number; + path_params_login?: string; + path_params_api?: string; + username?: string; + password?: string; +} + declare class Configuration { instance: Configuration; configPath: string; @@ -62,7 +73,10 @@ declare class Configuration { authUrl: string; logger: Logger; config: any; + gateway?: GatewayConfiguration; setEnvironment(environment: string): void; + setGateway(gateway: GatewayConfiguration): void; + getConfUrl(pathType: string, regionUrl: string): string; } declare class Logger { @@ -372,6 +386,7 @@ declare namespace AnalyticsApi { "pageSize"?: number; "id"?: Array; "state"?: string; + "deletedOnly"?: boolean; } export interface getAnalyticsReportingExportsOptions { "pageNumber"?: number; @@ -389,6 +404,7 @@ declare namespace AnalyticsApi { "pageSize"?: number; "publicOnly"?: boolean; "favoriteOnly"?: boolean; + "deletedOnly"?: boolean; "name"?: string; } export interface getAnalyticsResolutionsAggregatesJobResultsOptions { @@ -1024,7 +1040,7 @@ declare class AuthorizationApi { getAuthorizationRole(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleOptions): Promise; getAuthorizationRoleComparedefaultRightRoleId(leftRoleId: string, rightRoleId: string): Promise; getAuthorizationRoleSubjectgrants(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleSubjectgrantsOptions): Promise; - getAuthorizationRoleUsers(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleUsersOptions): Promise; + getAuthorizationRoleUsers(roleId: string, opts?: AuthorizationApi.getAuthorizationRoleUsersOptions): Promise; getAuthorizationRoles(opts?: AuthorizationApi.getAuthorizationRolesOptions): Promise; getAuthorizationRolesSettings(): Promise; getAuthorizationSettings(): Promise; @@ -1363,7 +1379,6 @@ declare namespace ContentManagementApi { "expand"?: Array; } export interface getContentmanagementSharedSharedIdOptions { - "redirect"?: boolean; "disposition"?: string; "contentType"?: string; "expand"?: string; @@ -1955,6 +1970,7 @@ declare class ExternalContactsApi { deleteExternalcontactsContactNote(contactId: string, noteId: string): Promise; deleteExternalcontactsContactsSchema(schemaId: string): Promise; deleteExternalcontactsExternalsource(externalSourceId: string): Promise; + deleteExternalcontactsImportCsvSetting(settingsId: string): Promise; deleteExternalcontactsOrganization(externalOrganizationId: string): Promise; deleteExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string): Promise; deleteExternalcontactsOrganizationTrustor(externalOrganizationId: string): Promise; @@ -1972,6 +1988,10 @@ declare class ExternalContactsApi { getExternalcontactsContactsSchemas(): Promise; getExternalcontactsExternalsource(externalSourceId: string): Promise; getExternalcontactsExternalsources(opts?: ExternalContactsApi.getExternalcontactsExternalsourcesOptions): Promise; + getExternalcontactsImportCsvSetting(settingsId: string): Promise; + getExternalcontactsImportCsvSettings(opts?: ExternalContactsApi.getExternalcontactsImportCsvSettingsOptions): Promise; + getExternalcontactsImportCsvUploadDetails(uploadId: string): Promise; + getExternalcontactsImportCsvUploadPreview(uploadId: string): Promise; getExternalcontactsOrganization(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationOptions): Promise; getExternalcontactsOrganizationContacts(externalOrganizationId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationContactsOptions): Promise; getExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string, opts?: ExternalContactsApi.getExternalcontactsOrganizationNoteOptions): Promise; @@ -2012,6 +2032,9 @@ declare class ExternalContactsApi { postExternalcontactsContactsSchemas(body: Models.DataSchema): Promise; postExternalcontactsExternalsources(body: Models.ExternalSource): Promise; postExternalcontactsIdentifierlookup(identifier: Models.ContactIdentifier, opts?: ExternalContactsApi.postExternalcontactsIdentifierlookupOptions): Promise; + postExternalcontactsImportCsvJobs(body: Models.CsvJobRequest): Promise; + postExternalcontactsImportCsvSettings(body: Models.CsvSettings): Promise; + postExternalcontactsImportCsvUploads(body: Models.CsvUploadRequest): Promise; postExternalcontactsMergeContacts(body: Models.MergeRequest): Promise; postExternalcontactsOrganizationNotes(externalOrganizationId: string, body: Models.Note): Promise; postExternalcontactsOrganizations(body: Models.ExternalOrganization): Promise; @@ -2022,6 +2045,7 @@ declare class ExternalContactsApi { putExternalcontactsContactsSchema(schemaId: string, body: Models.DataSchema): Promise; putExternalcontactsConversation(conversationId: string, body: Models.ConversationAssociation): Promise; putExternalcontactsExternalsource(externalSourceId: string, body: Models.ExternalSource): Promise; + putExternalcontactsImportCsvSetting(settingsId: string, body: Models.CsvSettings): Promise; putExternalcontactsOrganization(externalOrganizationId: string, body: Models.ExternalOrganization): Promise; putExternalcontactsOrganizationNote(externalOrganizationId: string, noteId: string, body: Models.Note): Promise; putExternalcontactsOrganizationTrustorTrustorId(externalOrganizationId: string, trustorId: string): Promise; @@ -2063,6 +2087,11 @@ declare namespace ExternalContactsApi { "name"?: string; "active"?: boolean; } + export interface getExternalcontactsImportCsvSettingsOptions { + "after"?: string; + "pageSize"?: string; + "externalSettingsId"?: string; + } export interface getExternalcontactsOrganizationOptions { "expand"?: Array; "includeTrustors"?: boolean; @@ -3043,8 +3072,8 @@ declare class KnowledgeApi { getKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentOptions): Promise; getKnowledgeKnowledgebaseDocumentFeedback(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentFeedbackOptions): Promise; getKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(knowledgeBaseId: string, documentId: string, feedbackId: string): Promise; - getKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationOptions): Promise; - getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationsOptions): Promise; + getKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationOptions): Promise; + getKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVariationsOptions): Promise; getKnowledgeKnowledgebaseDocumentVersion(knowledgeBaseId: string, documentId: string, versionId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionOptions): Promise; getKnowledgeKnowledgebaseDocumentVersionVariation(knowledgeBaseId: string, documentId: string, versionId: string, variationId: string): Promise; getKnowledgeKnowledgebaseDocumentVersionVariations(knowledgeBaseId: string, documentId: string, versionId: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseDocumentVersionVariationsOptions): Promise; @@ -3079,7 +3108,7 @@ declare class KnowledgeApi { patchKnowledgeKnowledgebaseCategory(knowledgeBaseId: string, categoryId: string, body: Models.CategoryUpdateRequest): Promise; patchKnowledgeKnowledgebaseDocument(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentReq): Promise; patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackId(knowledgeBaseId: string, documentId: string, feedbackId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseDocumentFeedbackFeedbackIdOptions): Promise; - patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, body: Models.DocumentVariation): Promise; + patchKnowledgeKnowledgebaseDocumentVariation(documentVariationId: string, documentId: string, knowledgeBaseId: string, body: Models.DocumentVariationRequest): Promise; patchKnowledgeKnowledgebaseDocumentsSearchSearchId(knowledgeBaseId: string, searchId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseDocumentsSearchSearchIdOptions): Promise; patchKnowledgeKnowledgebaseImportJob(knowledgeBaseId: string, importJobId: string, body: Models.ImportStatusRequest): Promise; patchKnowledgeKnowledgebaseLabel(knowledgeBaseId: string, labelId: string, body: Models.LabelUpdateRequest): Promise; @@ -3102,10 +3131,10 @@ declare class KnowledgeApi { postKnowledgeKnowledgebaseCategories(knowledgeBaseId: string, body: Models.CategoryCreateRequest): Promise; postKnowledgeKnowledgebaseDocumentCopies(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentCopiesOptions): Promise; postKnowledgeKnowledgebaseDocumentFeedback(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentFeedbackOptions): Promise; - postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, body: Models.DocumentVariation): Promise; + postKnowledgeKnowledgebaseDocumentVariations(knowledgeBaseId: string, documentId: string, body: Models.DocumentVariationRequest): Promise; postKnowledgeKnowledgebaseDocumentVersions(knowledgeBaseId: string, documentId: string, body: Models.KnowledgeDocumentVersion): Promise; postKnowledgeKnowledgebaseDocumentViews(knowledgeBaseId: string, documentId: string, opts?: KnowledgeApi.postKnowledgeKnowledgebaseDocumentViewsOptions): Promise; - postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentReq): Promise; + postKnowledgeKnowledgebaseDocuments(knowledgeBaseId: string, body: Models.KnowledgeDocumentCreateRequest): Promise; postKnowledgeKnowledgebaseDocumentsAnswers(knowledgeBaseId: string, body: Models.KnowledgeDocumentsAnswerFilter): Promise; postKnowledgeKnowledgebaseDocumentsBulkRemove(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkRemoveRequest): Promise; postKnowledgeKnowledgebaseDocumentsBulkUpdate(knowledgeBaseId: string, body: Models.KnowledgeDocumentBulkUpdateRequest): Promise; @@ -3908,6 +3937,7 @@ declare class OrganizationAuthorizationApi { getOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise; getOrgauthorizationTrusteeUsers(trusteeOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteeUsersOptions): Promise; getOrgauthorizationTrustees(opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteesOptions): Promise; + getOrgauthorizationTrusteesCare(): Promise; getOrgauthorizationTrusteesDefault(): Promise; getOrgauthorizationTrustor(trustorOrgId: string): Promise; getOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise; @@ -3922,6 +3952,7 @@ declare class OrganizationAuthorizationApi { postOrgauthorizationTrusteeUsers(trusteeOrgId: string, body: Models.TrustMemberCreate): Promise; postOrgauthorizationTrustees(body: Models.TrustCreate): Promise; postOrgauthorizationTrusteesAudits(body: Models.TrusteeAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesAuditsOptions): Promise; + postOrgauthorizationTrusteesCare(opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesCareOptions): Promise; postOrgauthorizationTrusteesDefault(opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesDefaultOptions): Promise; postOrgauthorizationTrustorAudits(body: Models.TrustorAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrustorAuditsOptions): Promise; putOrgauthorizationTrustee(trusteeOrgId: string, body: Models.TrustUpdate): Promise; @@ -3965,6 +3996,12 @@ declare namespace OrganizationAuthorizationApi { "sortBy"?: string; "sortOrder"?: string; } + export interface postOrgauthorizationTrusteesCareOptions { + "assignDefaultRole"?: boolean; + "autoExpire"?: boolean; + "assignFullAccess"?: boolean; + "allowTrustedUserAccess"?: boolean; + } export interface postOrgauthorizationTrusteesDefaultOptions { "assignDefaultRole"?: boolean; "autoExpire"?: boolean; @@ -4088,6 +4125,8 @@ declare class OutboundApi { postOutboundCallanalysisresponsesets(body: Models.ResponseSet): Promise; postOutboundCampaignAgentownedmappingpreview(campaignId: string): Promise; postOutboundCampaignCallbackSchedule(campaignId: string, body: Models.ContactCallbackRequest): Promise; + postOutboundCampaignStart(campaignId: string): Promise; + postOutboundCampaignStop(campaignId: string): Promise; postOutboundCampaignrules(body: Models.CampaignRule): Promise; postOutboundCampaigns(body: Models.Campaign): Promise; postOutboundCampaignsProgress(body: Array): Promise>; @@ -4114,6 +4153,8 @@ declare class OutboundApi { postOutboundFilespecificationtemplates(body: Models.FileSpecificationTemplate): Promise; postOutboundImporttemplates(body: Models.ImportTemplate): Promise; postOutboundImporttemplatesBulkAdd(body: Array): Promise; + postOutboundMessagingcampaignStart(messagingCampaignId: string): Promise; + postOutboundMessagingcampaignStop(messagingCampaignId: string): Promise; postOutboundMessagingcampaigns(body: Models.MessagingCampaign): Promise; postOutboundMessagingcampaignsProgress(body: Array): Promise>; postOutboundRulesets(body: Models.RuleSet): Promise; @@ -5963,7 +6004,7 @@ declare namespace TaskManagementApi { declare class TeamsApi { deleteTeam(teamId: string): Promise; deleteTeamMembers(teamId: string, id: string): Promise; - getTeam(teamId: string): Promise; + getTeam(teamId: string, opts?: TeamsApi.getTeamOptions): Promise; getTeamMembers(teamId: string, opts?: TeamsApi.getTeamMembersOptions): Promise; getTeams(opts?: TeamsApi.getTeamsOptions): Promise; patchTeam(teamId: string, body: Models.Team): Promise; @@ -5974,6 +6015,9 @@ declare class TeamsApi { } declare namespace TeamsApi { + export interface getTeamOptions { + "expand"?: string; + } export interface getTeamMembersOptions { "pageSize"?: number; "before"?: string; @@ -6493,6 +6537,7 @@ declare class UsersApi { getUserTrustors(userId: string, opts?: UsersApi.getUserTrustorsOptions): Promise; getUserVerifiers(userId: string): Promise; getUsers(opts?: UsersApi.getUsersOptions): Promise; + getUsersChatsMe(opts?: UsersApi.getUsersChatsMeOptions): Promise; getUsersDevelopmentActivities(opts?: UsersApi.getUsersDevelopmentActivitiesOptions): Promise; getUsersDevelopmentActivitiesMe(opts?: UsersApi.getUsersDevelopmentActivitiesMeOptions): Promise; getUsersDevelopmentActivity(activityId: string, type: string): Promise; @@ -6638,6 +6683,11 @@ declare namespace UsersApi { "integrationPresenceSource"?: string; "state"?: string; } + export interface getUsersChatsMeOptions { + "excludeClosed"?: boolean; + "includePresence"?: boolean; + "after"?: string; + } export interface getUsersDevelopmentActivitiesOptions { "userId"?: Array; "moduleId"?: string; @@ -6724,6 +6774,8 @@ declare class VoicemailApi { getVoicemailPolicy(): Promise; getVoicemailQueueMessages(queueId: string, opts?: VoicemailApi.getVoicemailQueueMessagesOptions): Promise; getVoicemailSearch(q64: string, opts?: VoicemailApi.getVoicemailSearchOptions): Promise; + getVoicemailUserMailbox(userId: string): Promise; + getVoicemailUserMessages(userId: string, opts?: VoicemailApi.getVoicemailUserMessagesOptions): Promise; getVoicemailUserpolicy(userId: string): Promise; patchVoicemailGroupPolicy(groupId: string, body: Models.VoicemailGroupPolicy): Promise; patchVoicemailMePolicy(body: Models.VoicemailUserPolicy): Promise; @@ -6762,6 +6814,10 @@ declare namespace VoicemailApi { export interface getVoicemailSearchOptions { "expand"?: Array; } + export interface getVoicemailUserMessagesOptions { + "pageSize"?: number; + "pageNumber"?: number; + } export interface postVoicemailMessagesOptions { "body"?: Models.CopyVoicemailMessage; } @@ -7520,8 +7576,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -7721,8 +7777,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -7750,8 +7806,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -7845,8 +7901,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -7902,8 +7958,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -7928,8 +7984,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -8441,8 +8497,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -8824,8 +8880,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -9762,6 +9818,11 @@ declare namespace Models { "locationUrl"?: string; } + export interface ArticlesFilter { + "labels"?: Models.LabelsFilter; + "categories"?: Models.CategoriesFilter; + } + export interface AssessmentForm { "id"?: string; "dateModified"?: string; @@ -9894,8 +9955,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -10062,8 +10123,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -10135,8 +10196,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -10335,8 +10396,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -10709,8 +10770,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -10728,8 +10789,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -11789,6 +11850,9 @@ declare namespace Models { "metadata": Models.WfmVersionedEntityMetadata; } + export interface Button { + } + export interface ButtonComponent { "title"?: string; "actions"?: Models.ContentActions; @@ -11817,8 +11881,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -11880,8 +11944,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -11983,8 +12047,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -12045,8 +12109,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -12194,8 +12258,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -12286,8 +12350,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -12358,9 +12422,15 @@ declare namespace Models { "autoAnswerAlertToneSeconds"?: number; "manualAnswerAlertToneSeconds"?: number; "subTypeSettings"?: { [key: string]: Models.BaseMediaSettings; }; + "mode"?: string; "enableAutoDialAndEnd"?: boolean; "autoDialDelaySeconds"?: number; "autoEndDelaySeconds"?: number; + "pacingModifier"?: number; + "liveVoiceReactionType"?: string; + "liveVoiceFlow"?: Models.DomainEntityRef; + "answeringMachineReactionType"?: string; + "answeringMachineFlow"?: Models.DomainEntityRef; } export interface Callheader { @@ -12411,6 +12481,7 @@ declare namespace Models { "contactListFilters"?: Array; "division"?: Models.DomainEntityRef; "dynamicContactQueueingSettings"?: Models.DynamicContactQueueingSettings; + "skillColumns"?: Array; "maxCallsPerAgent"?: number; "callbackAutoAnswer"?: boolean; "dynamicLineBalancingSettings"?: Models.DynamicLineBalancingSettings; @@ -12446,8 +12517,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -12459,8 +12530,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -12596,8 +12667,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -12619,6 +12690,22 @@ declare namespace Models { "relativeWeight"?: number; "maxCallsPerAgent"?: number; "queue"?: Models.DomainEntityRef; + "messagesPerMinute"?: number; + "smsContentTemplate"?: Models.DomainEntityRef; + "emailContentTemplate"?: Models.DomainEntityRef; + } + + export interface CampaignRuleWarning { + "code": string; + "message": string; + "params"?: Models.CampaignRuleWarningParameters; + } + + export interface CampaignRuleWarningParameters { + "actionId"?: string; + "conditionId"?: string; + "actionType"?: string; + "conditionType"?: string; } export interface CampaignSchedule { @@ -12652,8 +12739,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -12712,14 +12799,18 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; "pageCount"?: number; } + export interface CategoriesFilter { + "entities": Array; + } + export interface Category { "name"?: string; } @@ -12733,6 +12824,11 @@ declare namespace Models { "selfUri"?: string; } + export interface CategoryEntity { + "id": string; + "selfUri"?: string; + } + export interface CategoryEntityListing { "entities"?: Array; "pageSize"?: number; @@ -12816,8 +12912,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -12893,14 +12989,40 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; "pageCount"?: number; } + export interface ChatFavorite { + "id": string; + "externalId": string; + } + + export interface ChatItem { + "id"?: string; + "name"?: string; + "open": boolean; + "favorite"?: Models.ChatFavorite; + "images"?: Array; + "dateLastMessage"?: string; + "dateClosed"?: string; + "user"?: Models.ChatUserRef; + "room"?: Models.Room; + "chatType": string; + "selfUri"?: string; + } + + export interface ChatItemCursorListing { + "entities"?: Array; + "nextUri"?: string; + "selfUri"?: string; + "previousUri"?: string; + } + export interface ChatMediaParticipant { "id"?: string; "name"?: string; @@ -12999,7 +13121,16 @@ declare namespace Models { "name"?: string; "displayName"?: string; "username"?: string; - "images"?: Array; + "images"?: Array; + } + + export interface ChatPresence { + "source"?: string; + "organizationPresence"?: Models.OrganizationPresence; + "systemPresence"?: string; + "message"?: string; + "dateModified"?: string; + "outOfOffice"?: Models.OutOfOffice; } export interface ChatReaction { @@ -13019,6 +13150,16 @@ declare namespace Models { "messageRetentionPeriodDays"?: number; } + export interface ChatUserRef { + "id"?: string; + "name"?: string; + "selfUri"?: string; + "jid"?: string; + "inactive"?: boolean; + "integrations"?: Array; + "presence"?: Models.ChatPresence; + } + export interface ChatUserSettings { "mobile": Models.MobileSettings; } @@ -13050,8 +13191,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13098,8 +13239,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13149,8 +13290,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13195,8 +13336,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13241,8 +13382,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13401,8 +13542,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13459,8 +13600,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13472,8 +13613,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13521,8 +13662,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13757,8 +13898,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13770,8 +13911,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13929,8 +14070,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13942,8 +14083,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -13978,8 +14119,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -14031,8 +14172,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -14067,8 +14208,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "contactsCount"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -14183,6 +14324,18 @@ declare namespace Models { "cards": Array; } + export interface ContentFileRequest { + "uploadKey"?: string; + "name"?: string; + } + + export interface ContentFileResponse { + "name": string; + "type": string; + "checksum": string; + "size": number; + } + export interface ContentFilterItem { "name"?: string; "type"?: string; @@ -14909,8 +15062,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -15554,8 +15707,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -16934,6 +17087,65 @@ declare namespace Models { "outcome"?: string; } + export interface ConversationSummaryTopicVirtualAgentsConversationHeadline { + "text"?: string; + "description"?: string; + "score"?: number; + } + + export interface ConversationSummaryTopicVirtualAgentsConversationReason { + "text"?: string; + "description"?: string; + "score"?: number; + } + + export interface ConversationSummaryTopicVirtualAgentsConversationResolution { + "text"?: string; + "description"?: string; + "resolutionValue"?: string; + "score"?: number; + } + + export interface ConversationSummaryTopicVirtualAgentsConversationSummary { + "text"?: string; + "score"?: number; + } + + export interface ConversationSummaryTopicVirtualAgentsConversationSummaryEvent { + "conversationId"?: string; + "participants"?: Array; + "communicationIds"?: Array; + "createdDate"?: string; + "messageType"?: string; + "mediaType"?: string; + "summaryId"?: string; + "language"?: string; + "summary"?: Models.ConversationSummaryTopicVirtualAgentsConversationSummary; + "headline"?: Models.ConversationSummaryTopicVirtualAgentsConversationHeadline; + "reason"?: Models.ConversationSummaryTopicVirtualAgentsConversationReason; + "resolution"?: Models.ConversationSummaryTopicVirtualAgentsConversationResolution; + "wrapUpCodes"?: Array; + "triggerSource"?: Models.ConversationSummaryTopicVirtualAgentsTriggerSource; + "lastEditedBy"?: Models.ConversationSummaryTopicVirtualAgentsConversationSummaryParticipant; + } + + export interface ConversationSummaryTopicVirtualAgentsConversationSummaryParticipant { + "userId"?: string; + "purpose"?: string; + } + + export interface ConversationSummaryTopicVirtualAgentsConversationWrapUpCode { + "wrapUpCodeId"?: string; + "name"?: string; + "description"?: string; + "score"?: number; + } + + export interface ConversationSummaryTopicVirtualAgentsTriggerSource { + "sourceType"?: string; + "sourceId"?: string; + } + export interface ConversationSummaryWrapupCode { "name"?: string; "description"?: string; @@ -17811,8 +18023,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -17838,8 +18050,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -17949,6 +18161,50 @@ declare namespace Models { "enabled"?: boolean; } + export interface CsvJobRequest { + "uploadId": string; + "settingsId": string; + } + + export interface CsvJobResponse { + "job": Models.AddressableEntityRef; + } + + export interface CsvMappingEntry { + "sourceField": string; + "targetField": string; + } + + export interface CsvSettings { + "id"?: string; + "externalSettingsId"?: string; + "mappings": Array; + "selfUri"?: string; + } + + export interface CsvUploadDetailsResponse { + "uploadId": string; + "fileName"?: string; + "validationResult": Models.ValidationResult; + } + + export interface CsvUploadPreviewResponse { + "uploadId": string; + "headers": Array; + "entries": Array>; + } + + export interface CsvUploadRequest { + "fileName"?: string; + "fileSize": number; + } + + export interface CsvUploadResponse { + "uploadId": string; + "uploadUrl": string; + "uploadHeaders": Array; + } + export interface CtaButtonStyleProperties { "color"?: string; "font"?: string; @@ -18144,8 +18400,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -18168,8 +18424,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -18202,8 +18458,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -18231,6 +18487,7 @@ declare namespace Models { "layoutType"?: string; "dateCreated": string; "dateModified": string; + "dateDeleted": string; "createdBy"?: Models.AddressableEntityRef; "shared"?: boolean; "dashboardsSharedWith"?: Models.DashboardsSharedWith; @@ -18246,8 +18503,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -18275,8 +18532,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -18382,8 +18639,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -18395,8 +18652,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -18484,8 +18741,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -18517,8 +18774,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -18654,8 +18911,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19088,8 +19345,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19357,8 +19614,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19389,8 +19646,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19512,8 +19769,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19542,8 +19799,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19606,8 +19863,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "allDivsPermitted"?: boolean; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19668,8 +19925,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19681,8 +19938,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19792,18 +20049,18 @@ declare namespace Models { "type": string; "image"?: Models.DocumentBodyImage; "video"?: Models.DocumentBodyVideo; + "paragraph"?: Models.DocumentBodyParagraph; "list"?: Models.DocumentBodyList; "table"?: Models.DocumentBodyTable; - "paragraph"?: Models.DocumentBodyParagraph; } export interface DocumentBodyBlockWithHighlight { "type": string; "image"?: Models.DocumentBodyImage; "video"?: Models.DocumentBodyVideo; - "list"?: Models.DocumentBodyList; - "table"?: Models.DocumentBodyTable; "paragraph"?: Models.DocumentBodyParagraphWithHighlight; + "list"?: Models.DocumentBodyListWithHighlight; + "table"?: Models.DocumentBodyTableWithHighlight; } export interface DocumentBodyImage { @@ -19819,14 +20076,14 @@ declare namespace Models { } export interface DocumentBodyList { - "blocks": Array; "properties"?: Models.DocumentBodyListBlockProperties; + "blocks": Array; } export interface DocumentBodyListBlock { "type": string; - "blocks": Array; "properties"?: Models.DocumentBodyListItemProperties; + "blocks": Array; } export interface DocumentBodyListBlockProperties { @@ -19834,6 +20091,12 @@ declare namespace Models { "orderedType"?: string; } + export interface DocumentBodyListBlockWithHighlight { + "type": string; + "properties"?: Models.DocumentBodyListItemProperties; + "blocks": Array; + } + export interface DocumentBodyListItemProperties { "backgroundColor"?: string; "align"?: string; @@ -19845,6 +20108,11 @@ declare namespace Models { "orderedType"?: string; } + export interface DocumentBodyListWithHighlight { + "properties"?: Models.DocumentBodyListBlockProperties; + "blocks": Array; + } + export interface DocumentBodyParagraph { "blocks": Array; "properties"?: Models.DocumentBodyParagraphProperties; @@ -19864,9 +20132,17 @@ declare namespace Models { "properties"?: Models.DocumentBodyParagraphProperties; } + export interface DocumentBodyRequest { + "blocks": Array; + } + + export interface DocumentBodyResponse { + "blocks": Array; + } + export interface DocumentBodyTable { - "rows": Array; "properties"?: Models.DocumentBodyTableProperties; + "rows": Array; } export interface DocumentBodyTableCaptionBlock { @@ -19883,8 +20159,8 @@ declare namespace Models { } export interface DocumentBodyTableCellBlock { - "blocks": Array; "properties"?: Models.DocumentBodyTableCellBlockProperties; + "blocks": Array; } export interface DocumentBodyTableCellBlockProperties { @@ -19902,6 +20178,11 @@ declare namespace Models { "rowSpan"?: number; } + export interface DocumentBodyTableCellBlockWithHighlight { + "properties"?: Models.DocumentBodyTableCellBlockProperties; + "blocks": Array; + } + export interface DocumentBodyTableProperties { "width"?: number; "height"?: number; @@ -19916,8 +20197,8 @@ declare namespace Models { } export interface DocumentBodyTableRowBlock { - "cells": Array; "properties"?: Models.DocumentBodyTableRowBlockProperties; + "cells": Array; } export interface DocumentBodyTableRowBlockProperties { @@ -19929,6 +20210,16 @@ declare namespace Models { "backgroundColor"?: string; } + export interface DocumentBodyTableRowBlockWithHighlight { + "properties"?: Models.DocumentBodyTableRowBlockProperties; + "cells": Array; + } + + export interface DocumentBodyTableWithHighlight { + "properties"?: Models.DocumentBodyTableProperties; + "rows": Array; + } + export interface DocumentBodyVideo { "url": string; "properties"?: Models.DocumentBodyVideoProperties; @@ -19978,8 +20269,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -19996,8 +20287,17 @@ declare namespace Models { "type": string; "text"?: Models.DocumentText; "image"?: Models.DocumentBodyImage; + "video"?: Models.DocumentBodyVideo; "list"?: Models.DocumentBodyList; + } + + export interface DocumentListContentBlockWithHighlight { + "type": string; + "text"?: Models.DocumentText; + "image"?: Models.DocumentBodyImage; "video"?: Models.DocumentBodyVideo; + "list"?: Models.DocumentBodyListWithHighlight; + "answerHighlight"?: Models.DocumentContentHighlightIndex; } export interface DocumentListing { @@ -20035,14 +20335,25 @@ declare namespace Models { export interface DocumentTableContentBlock { "type": string; - "paragraph"?: Models.DocumentBodyParagraph; "text"?: Models.DocumentText; "image"?: Models.DocumentBodyImage; "video"?: Models.DocumentBodyVideo; + "paragraph"?: Models.DocumentBodyParagraph; "list"?: Models.DocumentBodyList; "table"?: Models.DocumentBodyTable; } + export interface DocumentTableContentBlockWithHighlight { + "type": string; + "text"?: Models.DocumentText; + "image"?: Models.DocumentBodyImage; + "video"?: Models.DocumentBodyVideo; + "paragraph"?: Models.DocumentBodyParagraphWithHighlight; + "list"?: Models.DocumentBodyListWithHighlight; + "table"?: Models.DocumentBodyTableWithHighlight; + "answerHighlight"?: Models.DocumentContentHighlightIndex; + } + export interface DocumentText { "text": string; "marks"?: Array; @@ -20082,7 +20393,7 @@ declare namespace Models { "tagIds"?: Array; } - export interface DocumentVariation { + export interface DocumentVariationAnswer { "id"?: string; "dateCreated"?: string; "dateModified"?: string; @@ -20091,11 +20402,16 @@ declare namespace Models { "document"?: Models.KnowledgeDocumentReference; "priority"?: number; "name"?: string; - "body"?: Models.DocumentBody; + "body"?: Models.DocumentBodyWithHighlight; "selfUri"?: string; } - export interface DocumentVariationAnswer { + export interface DocumentVariationContext { + "context": Models.KnowledgeContextReference; + "values": Array; + } + + export interface DocumentVariationRequest { "id"?: string; "dateCreated"?: string; "dateModified"?: string; @@ -20104,17 +20420,25 @@ declare namespace Models { "document"?: Models.KnowledgeDocumentReference; "priority"?: number; "name"?: string; - "body"?: Models.DocumentBodyWithHighlight; + "body"?: Models.DocumentBodyRequest; "selfUri"?: string; } - export interface DocumentVariationContext { - "context": Models.KnowledgeContextReference; - "values": Array; + export interface DocumentVariationResponse { + "id"?: string; + "dateCreated"?: string; + "dateModified"?: string; + "documentVersion"?: Models.AddressableEntityRef; + "contexts": Array; + "document"?: Models.KnowledgeDocumentReference; + "priority"?: number; + "name"?: string; + "body"?: Models.DocumentBodyResponse; + "selfUri"?: string; } - export interface DocumentVariationListing { - "entities"?: Array; + export interface DocumentVariationResponseListing { + "entities"?: Array; "nextUri"?: string; "selfUri"?: string; "previousUri"?: string; @@ -20266,8 +20590,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -20285,8 +20609,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -20298,8 +20622,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -20311,8 +20635,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -20324,8 +20648,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -20736,8 +21060,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -20770,8 +21094,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -21110,8 +21434,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -21178,8 +21502,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -21302,6 +21626,15 @@ declare namespace Models { "customerParticipation"?: string; } + export interface EmailMediaSettings { + "enableAutoAnswer"?: boolean; + "alertingTimeoutSeconds"?: number; + "serviceLevel"?: Models.ServiceLevel; + "autoAnswerAlertToneSeconds"?: number; + "manualAnswerAlertToneSeconds"?: number; + "subTypeSettings"?: { [key: string]: Models.BaseMediaSettings; }; + } + export interface EmailMessage { "id"?: string; "name"?: string; @@ -21348,8 +21681,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -21493,8 +21826,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -21506,8 +21839,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -21555,8 +21888,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -21898,8 +22231,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -21939,8 +22272,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -22157,8 +22490,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -22302,7 +22635,7 @@ declare namespace Models { "dateCreated"?: string; "dateModified"?: string; "lastModifiedUser"?: Models.AddressableEntityRef; - "flow"?: Models.DomainEntityRef; + "flow"?: Models.WebDeploymentFlowEntityRef; "status"?: string; "configuration": Models.WebDeploymentConfigurationVersionResponse; "selfUri"?: string; @@ -22365,8 +22698,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -22404,8 +22737,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -22418,8 +22751,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -23042,8 +23375,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -23088,8 +23421,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "partialResults"?: boolean; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -23154,8 +23487,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -23251,8 +23584,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -23304,8 +23637,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -23453,8 +23786,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -23696,8 +24029,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -23735,8 +24068,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24057,8 +24390,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24070,8 +24403,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24165,8 +24498,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24178,8 +24511,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24222,8 +24555,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24260,8 +24593,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24322,8 +24655,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24507,8 +24840,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24533,8 +24866,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24757,8 +25090,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24875,8 +25208,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24915,8 +25248,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -24944,7 +25277,7 @@ declare namespace Models { "state"?: string; "version"?: number; "type": string; - "images"?: Array; + "images"?: Array; "addresses"?: Array; "rulesVisible": boolean; "visibility": string; @@ -24977,7 +25310,7 @@ declare namespace Models { "state"?: string; "version"?: number; "type": string; - "images"?: Array; + "images"?: Array; "addresses"?: Array; "rulesVisible": boolean; "visibility": string; @@ -24993,8 +25326,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -25039,8 +25372,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -25081,7 +25414,7 @@ declare namespace Models { "description"?: string; "state"?: string; "version": number; - "images"?: Array; + "images"?: Array; "addresses"?: Array; "rulesVisible"?: boolean; "visibility"?: string; @@ -25148,6 +25481,11 @@ declare namespace Models { "value": number; } + export interface Header { + "name"?: string; + "value"?: string; + } + export interface HealthInfo { "status"?: string; "errorInfo"?: Models.FlowHealthErrorInfo; @@ -25452,8 +25790,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -25466,8 +25804,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -25505,8 +25843,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -25537,6 +25875,11 @@ declare namespace Models { "values"?: Array; } + export interface Image { + "resolution"?: string; + "imageUri"?: string; + } + export interface ImapSettings { "integration"?: Models.DomainEntityRef; "status"?: string; @@ -25625,8 +25968,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -25662,8 +26005,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -25720,8 +26063,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -25937,8 +26280,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -26014,8 +26357,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -26040,7 +26383,7 @@ declare namespace Models { "description"?: string; "provider"?: string; "category"?: string; - "images"?: Array; + "images"?: Array; "configPropertiesSchemaUri"?: string; "configAdvancedSchemaUri"?: string; "helpUri"?: string; @@ -26066,8 +26409,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -26121,8 +26464,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -26151,8 +26494,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -27070,8 +27413,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -27096,8 +27439,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -27895,6 +28238,20 @@ declare namespace Models { "application": Models.KnowledgeSearchClientApplication; } + export interface KnowledgeDocumentCreateRequest { + "id"?: string; + "title": string; + "visible"?: boolean; + "alternatives"?: Array; + "categoryId"?: string; + "labelIds"?: Array; + "externalId"?: string; + "selfUri"?: string; + } + + export interface KnowledgeDocumentDescriptor { + } + export interface KnowledgeDocumentFeedback { "id"?: string; "documentVariation": Models.EntityReference; @@ -28052,7 +28409,7 @@ declare namespace Models { "externalUrl"?: string; "source"?: Models.AddressableEntityRef; "readonly"?: boolean; - "variations"?: Array; + "variations"?: Array; "selfUri"?: string; } @@ -28160,7 +28517,7 @@ declare namespace Models { "contexts": Array; "priority"?: number; "name"?: string; - "body"?: Models.DocumentBody; + "body"?: Models.DocumentBodyResponse; "selfUri"?: string; "documentVersion"?: Models.AddressableEntityRef; } @@ -28351,7 +28708,7 @@ declare namespace Models { "documentVersion"?: Models.AddressableEntityRef; "contexts": Array; "document"?: Models.AddressableEntityRef; - "body"?: Models.DocumentBody; + "body"?: Models.DocumentBodyResponse; "selfUri"?: string; } @@ -28734,6 +29091,11 @@ declare namespace Models { "selfUri"?: string; } + export interface LabelEntity { + "id": string; + "selfUri"?: string; + } + export interface LabelListing { "entities"?: Array; "nextUri"?: string; @@ -28771,6 +29133,10 @@ declare namespace Models { "labelName"?: string; } + export interface LabelsFilter { + "entities": Array; + } + export interface Language { "id"?: string; "name": string; @@ -28785,8 +29151,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29072,8 +29438,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "unfilteredTotal"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29090,8 +29456,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29337,8 +29703,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29454,8 +29820,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29467,8 +29833,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29516,8 +29882,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29529,8 +29895,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29571,8 +29937,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29726,8 +30092,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29740,8 +30106,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -29861,6 +30227,13 @@ declare namespace Models { "selfUri"?: string; } + export interface Listing { + "entities"?: Array; + "nextUri"?: string; + "selfUri"?: string; + "previousUri"?: string; + } + export interface LocalDateRange { "startDate"?: string; "endDate"?: string; @@ -29968,8 +30341,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -30073,8 +30446,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -30124,8 +30497,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "nextUri"?: string; "pageCount"?: number; "previousUri"?: string; @@ -30445,8 +30818,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -30494,6 +30867,12 @@ declare namespace Models { "timestamp"?: string; } + export interface MessageFooter { + } + + export interface MessageHeader { + } + export interface MessageInfo { "localizableMessageCode"?: string; "message"?: string; @@ -30646,8 +31025,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -30659,8 +31038,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -30684,8 +31063,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -30722,8 +31101,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -30798,8 +31177,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -31328,6 +31707,14 @@ declare namespace Models { "items": Array; "restricted"?: boolean; "type": string; + "subType"?: string; + "maxLength"?: number; + "examples"?: Array; + } + + export interface NamedEntityTypeMechanismExample { + "text": string; + "resolvedValue": string; } export interface NamespaceDocs { @@ -31406,8 +31793,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -31437,8 +31824,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -31461,8 +31848,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -31537,8 +31924,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "partialResults"?: boolean; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -31608,8 +31995,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -31746,8 +32133,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -31996,8 +32383,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -32222,7 +32609,7 @@ declare namespace Models { "title"?: string; "username"?: string; "manager"?: Models.User; - "images"?: Array; + "images"?: Array; "version": number; "certifications"?: Array; "biography"?: Models.Biography; @@ -32325,8 +32712,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -32346,8 +32733,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -32378,8 +32765,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -32459,8 +32846,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -32783,8 +33170,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -32797,8 +33184,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -32913,8 +33300,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -33551,8 +33938,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -33625,8 +34012,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -33704,8 +34091,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -33730,8 +34117,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -33808,8 +34195,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -33929,8 +34316,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -34317,8 +34704,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -34330,8 +34717,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -37266,8 +37653,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -37278,7 +37665,7 @@ declare namespace Models { "call"?: Models.MediaSettings; "callback"?: Models.CallbackMediaSettings; "chat"?: Models.MediaSettings; - "email"?: Models.MediaSettings; + "email"?: Models.EmailMediaSettings; "message"?: Models.MediaSettings; } @@ -37308,8 +37695,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -37537,8 +37924,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -37646,6 +38033,15 @@ declare namespace Models { "actualTranscodeTimeMs"?: number; } + export interface RecordingAttachment { + "id"?: string; + "mediaType"?: string; + "url"?: string; + "mime"?: string; + "text"?: string; + "fileName"?: string; + } + export interface RecordingButtonComponent { "title"?: string; "actions"?: Models.RecordingContentActions; @@ -37731,8 +38127,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -37803,6 +38199,15 @@ declare namespace Models { "selfUri"?: string; } + export interface RecordingNotificationTemplate { + "id"?: string; + "language"?: string; + "header"?: Models.RecordingTemplateHeader; + "body"?: Models.RecordingTemplateBody; + "buttons"?: Array; + "footer"?: Models.RecordingTemplateFooter; + } + export interface RecordingRetention { "conversationId"?: string; "recordingId"?: string; @@ -37829,6 +38234,29 @@ declare namespace Models { "recordingBatchDownloadUrlTtl"?: number; } + export interface RecordingTemplateBody { + "text"?: string; + } + + export interface RecordingTemplateButton { + "type"?: string; + "text"?: string; + "index"?: number; + "phoneNumber"?: string; + "url"?: string; + "isSelected"?: boolean; + } + + export interface RecordingTemplateFooter { + "text"?: string; + } + + export interface RecordingTemplateHeader { + "type"?: string; + "text"?: string; + "media"?: Models.RecordingAttachment; + } + export interface RecordingTranscodeCompleteTopicMediaResult { "channelId"?: string; "waveUri"?: string; @@ -37915,8 +38343,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "partialResults"?: boolean; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -37985,8 +38413,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -38057,8 +38485,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -38453,8 +38881,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -38466,8 +38894,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -38520,8 +38948,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -38845,8 +39273,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -38948,8 +39376,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -38962,8 +39390,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -39034,8 +39462,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -39048,8 +39476,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -39446,8 +39874,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -39506,8 +39934,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -39628,8 +40056,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -39680,8 +40108,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -39978,8 +40406,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -40229,8 +40657,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -40248,8 +40676,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -40360,8 +40788,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -40441,8 +40869,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -40763,8 +41191,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -40835,8 +41263,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -40856,8 +41284,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -41093,8 +41521,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -41147,6 +41575,9 @@ declare namespace Models { "completedDate"?: string; "surveyErrorDetails"?: Models.SurveyErrorDetails; "agentTeam"?: Models.Team; + "surveyType"?: string; + "missingRequiredAnswer"?: boolean; + "flow"?: Models.AddressableEntityRef; "selfUri"?: string; } @@ -41273,8 +41704,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -41384,8 +41815,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -41397,8 +41828,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -41424,8 +41855,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -42102,8 +42533,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -42613,8 +43044,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -42632,8 +43063,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -42702,8 +43133,8 @@ declare namespace Models { "pageNumber"?: number; "total"?: number; "totalNumberOfEntities"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -42785,8 +43216,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -42802,7 +43233,7 @@ declare namespace Models { "state"?: string; "version"?: number; "type": string; - "images"?: Array; + "images"?: Array; "addresses"?: Array; "rulesVisible": boolean; "visibility": string; @@ -42819,8 +43250,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -42866,7 +43297,7 @@ declare namespace Models { "title"?: string; "username"?: string; "manager"?: Models.User; - "images"?: Array; + "images"?: Array; "version": number; "certifications"?: Array; "biography"?: Models.Biography; @@ -42904,8 +43335,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -42970,6 +43401,10 @@ declare namespace Models { "selfUri"?: string; } + export interface TrusteeReferenceList { + "entities"?: Array; + } + export interface Trustor { "id"?: string; "enabled": boolean; @@ -42995,8 +43430,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -43019,8 +43454,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -43047,8 +43482,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -43094,8 +43529,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -43187,8 +43622,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -43453,7 +43888,7 @@ declare namespace Models { "username"?: string; "preferredName"?: string; "manager"?: string; - "images"?: Array; + "images"?: Array; "version": number; "profileSkills"?: Array; "locations"?: Array; @@ -43559,7 +43994,7 @@ declare namespace Models { "title"?: string; "username"?: string; "manager"?: Models.User; - "images"?: Array; + "images"?: Array; "version": number; "certifications"?: Array; "biography"?: Models.Biography; @@ -43719,8 +44154,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -43886,8 +44321,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -43946,11 +44381,6 @@ declare namespace Models { "id"?: string; } - export interface UserImage { - "resolution"?: string; - "imageUri"?: string; - } - export interface UserInsightsTrend { "performanceProfile"?: Models.AddressableEntityRef; "division"?: Models.DivisionReference; @@ -43981,8 +44411,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -44023,7 +44453,7 @@ declare namespace Models { "title"?: string; "username"?: string; "manager"?: Models.User; - "images"?: Array; + "images"?: Array; "version": number; "certifications"?: Array; "biography"?: Models.Biography; @@ -44153,8 +44583,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -44220,8 +44650,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -44249,8 +44679,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -44262,6 +44692,14 @@ declare namespace Models { "selfUri"?: string; } + export interface UserReferenceEntityListing { + "entities"?: Array; + "pageSize"?: number; + "pageNumber"?: number; + "total"?: number; + "pageCount"?: number; + } + export interface UserReferenceWithName { "id"?: string; "name"?: string; @@ -44449,8 +44887,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -44616,8 +45054,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -44645,8 +45083,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -45067,6 +45505,11 @@ declare namespace Models { "messages"?: Models.ValidateWorkPlanMessages; } + export interface ValidationError { + "lineNumber": number; + "message": string; + } + export interface ValidationLimits { "minLength"?: Models.MinLength; "maxLength"?: Models.MaxLength; @@ -45076,6 +45519,12 @@ declare namespace Models { "maximum"?: Models.MaxLength; } + export interface ValidationResult { + "separatorValid": boolean; + "fileEncodingValid": boolean; + "errors": Array; + } + export interface ValidationServiceRequest { "dateImportEnded": string; "uploadKey": string; @@ -45493,8 +45942,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -45709,8 +46158,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -45766,7 +46215,7 @@ declare namespace Models { "dateCreated"?: string; "dateModified"?: string; "lastModifiedUser"?: Models.AddressableEntityRef; - "flow"?: Models.DomainEntityRef; + "flow"?: Models.WebDeploymentFlowEntityRef; "status"?: string; "configuration": Models.WebDeploymentConfigurationVersionEntityRef; "selfUri"?: string; @@ -45842,6 +46291,14 @@ declare namespace Models { "selfUri"?: string; } + export interface WebDeploymentFlowEntityRef { + "id": string; + "name"?: string; + "selfUri"?: string; + "flowDescription"?: string; + "publishVersion"?: Models.FlowVersion; + } + export interface WebDeploymentHeadlessMode { "enabled"?: boolean; } @@ -47305,6 +47762,11 @@ declare namespace Models { "name"?: string; } + export interface WfmUserScheduleAdherenceUpdatedMuTopicUserNextActivityReminder { + "activityCategory"?: string; + "startDate"?: string; + } + export interface WfmUserScheduleAdherenceUpdatedMuTopicUserReference { "id"?: string; } @@ -47328,6 +47790,8 @@ declare namespace Models { "activeQueues"?: Array; "activeQueuesModifiedTime"?: string; "removedFromManagementUnit"?: boolean; + "suppressOnTimeReminder"?: boolean; + "nextActivityReminders"?: Array; } export interface WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference { @@ -47355,6 +47819,11 @@ declare namespace Models { "name"?: string; } + export interface WfmUserScheduleAdherenceUpdatedTeamTopicUserNextActivityReminder { + "activityCategory"?: string; + "startDate"?: string; + } + export interface WfmUserScheduleAdherenceUpdatedTeamTopicUserReference { "id"?: string; } @@ -47378,6 +47847,8 @@ declare namespace Models { "activeQueues"?: Array; "activeQueuesModifiedTime"?: string; "removedFromManagementUnit"?: boolean; + "suppressOnTimeReminder"?: boolean; + "nextActivityReminders"?: Array; } export interface WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference { @@ -47405,6 +47876,11 @@ declare namespace Models { "name"?: string; } + export interface WfmUserScheduleAdherenceUpdatedTopicUserNextActivityReminder { + "activityCategory"?: string; + "startDate"?: string; + } + export interface WfmUserScheduleAdherenceUpdatedTopicUserReference { "id"?: string; } @@ -47428,6 +47904,8 @@ declare namespace Models { "activeQueues"?: Array; "activeQueuesModifiedTime"?: string; "removedFromManagementUnit"?: boolean; + "suppressOnTimeReminder"?: boolean; + "nextActivityReminders"?: Array; } export interface WfmVersionedEntityMetadata { @@ -47450,7 +47928,7 @@ declare namespace Models { export interface WhatsAppDefinition { "name": string; - "namespace": string; + "namespace"?: string; "language": string; } @@ -47502,8 +47980,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -48282,9 +48760,12 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "filters": Array; + "queryFilters"?: Array; "expands"?: Array; "attributes"?: Array; "sort"?: Models.WorkitemQueryJobSort; + "dateIntervalStart"?: string; + "dateIntervalEnd"?: string; } export interface WorkitemQueryJobError { @@ -48298,6 +48779,23 @@ declare namespace Models { "values": Array; } + export interface WorkitemQueryJobQueryFilters { + "name": string; + "operator"?: string; + "criteria": Array; + } + + export interface WorkitemQueryJobQueryFiltersCriteria { + "operator"?: string; + "predicates": Array; + } + + export interface WorkitemQueryJobQueryFiltersPredicate { + "name": string; + "operator": string; + "values"?: Array; + } + export interface WorkitemQueryJobResponse { "id"?: string; "state"?: string; @@ -48344,6 +48842,7 @@ declare namespace Models { } export interface WorkitemRuleSettings { + "flowRulesEnabled"?: boolean; } export interface WorkitemSchema { @@ -48799,8 +49298,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -48824,8 +49323,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; @@ -48859,6 +49358,8 @@ declare namespace Models { "assignmentEnabled"?: boolean; "schema"?: Models.WorkitemSchema; "serviceLevelTarget"?: number; + "ruleSettings"?: Models.WorkitemRuleSettings; + "flow"?: Models.WorkitemFlowReference; "selfUri"?: string; } @@ -48881,6 +49382,7 @@ declare namespace Models { "assignmentEnabled"?: boolean; "schemaId"?: string; "serviceLevelTarget"?: number; + "ruleSettings"?: Models.WorkitemRuleSettings; "description"?: string; "divisionId"?: string; "disableDefaultStatusCreation"?: boolean; @@ -48952,6 +49454,7 @@ declare namespace Models { "assignmentEnabled"?: boolean; "schemaId"?: string; "serviceLevelTarget"?: number; + "ruleSettings"?: Models.WorkitemRuleSettings; "description"?: string; "defaultStatusId"?: string; "schemaVersion"?: number; @@ -48982,6 +49485,8 @@ declare namespace Models { "assignmentEnabled"?: boolean; "schema"?: Models.WorkitemSchema; "serviceLevelTarget"?: number; + "ruleSettings"?: Models.WorkitemRuleSettings; + "flow"?: Models.WorkitemFlowReference; "version"?: number; "selfUri"?: string; } @@ -49039,8 +49544,8 @@ declare namespace Models { "pageSize"?: number; "pageNumber"?: number; "total"?: number; - "firstUri"?: string; "lastUri"?: string; + "firstUri"?: string; "selfUri"?: string; "nextUri"?: string; "previousUri"?: string; diff --git a/build/package-lock.json b/build/package-lock.json index babf83918..c45e4f9fe 100644 --- a/build/package-lock.json +++ b/build/package-lock.json @@ -1,12 +1,12 @@ { "name": "purecloud-platform-client-v2", - "version": "206.0.0", + "version": "207.0.0", "lockfileVersion": 3, "requires": true, "packages": { "": { "name": "purecloud-platform-client-v2", - "version": "206.0.0", + "version": "207.0.0", "license": "MIT", "dependencies": { "axios": "^1.7.4", @@ -46,12 +46,13 @@ } }, "node_modules/@babel/code-frame": { - "version": "7.25.7", - "resolved": "https://registry.npmjs.org/@babel/code-frame/-/code-frame-7.25.7.tgz", - "integrity": "sha512-0xZJFNE5XMpENsgfHYTw8FbX4kv53mFLn2i3XPoq69LyhYSCBJtitaHx9QnsVTrsogI4Z3+HtEfZ2/GFPOtf5g==", + "version": "7.26.0", + "resolved": "https://registry.npmjs.org/@babel/code-frame/-/code-frame-7.26.0.tgz", + "integrity": "sha512-INCKxTtbXtcNbUZ3YXutwMpEleqttcswhAdee7dhuoVrD2cnuc3PqtERBtxkX5nziX9vnBL8WXmSGwv8CuPV6g==", "dev": true, "dependencies": { - "@babel/highlight": "^7.25.7", + "@babel/helper-validator-identifier": "^7.25.9", + "js-tokens": "^4.0.0", "picocolors": "^1.0.0" }, "engines": { @@ -59,30 +60,30 @@ } }, "node_modules/@babel/compat-data": { - "version": "7.25.8", - "resolved": "https://registry.npmjs.org/@babel/compat-data/-/compat-data-7.25.8.tgz", - "integrity": "sha512-ZsysZyXY4Tlx+Q53XdnOFmqwfB9QDTHYxaZYajWRoBLuLEAwI2UIbtxOjWh/cFaa9IKUlcB+DDuoskLuKu56JA==", + "version": "7.26.0", + "resolved": "https://registry.npmjs.org/@babel/compat-data/-/compat-data-7.26.0.tgz", + "integrity": "sha512-qETICbZSLe7uXv9VE8T/RWOdIE5qqyTucOt4zLYMafj2MRO271VGgLd4RACJMeBO37UPWhXiKMBk7YlJ0fOzQA==", "dev": true, "engines": { "node": ">=6.9.0" } }, "node_modules/@babel/core": { - "version": "7.25.8", - "resolved": "https://registry.npmjs.org/@babel/core/-/core-7.25.8.tgz", - "integrity": "sha512-Oixnb+DzmRT30qu9d3tJSQkxuygWm32DFykT4bRoORPa9hZ/L4KhVB/XiRm6KG+roIEM7DBQlmg27kw2HZkdZg==", + "version": "7.26.0", + "resolved": "https://registry.npmjs.org/@babel/core/-/core-7.26.0.tgz", + "integrity": "sha512-i1SLeK+DzNnQ3LL/CswPCa/E5u4lh1k6IAEphON8F+cXt0t9euTshDru0q7/IqMa1PMPz5RnHuHscF8/ZJsStg==", "dev": true, "dependencies": { "@ampproject/remapping": "^2.2.0", - "@babel/code-frame": "^7.25.7", - "@babel/generator": "^7.25.7", - "@babel/helper-compilation-targets": "^7.25.7", - "@babel/helper-module-transforms": "^7.25.7", - "@babel/helpers": "^7.25.7", - "@babel/parser": "^7.25.8", - "@babel/template": "^7.25.7", - "@babel/traverse": "^7.25.7", - "@babel/types": "^7.25.8", + "@babel/code-frame": "^7.26.0", + "@babel/generator": "^7.26.0", + "@babel/helper-compilation-targets": "^7.25.9", + "@babel/helper-module-transforms": "^7.26.0", + "@babel/helpers": "^7.26.0", + "@babel/parser": "^7.26.0", + "@babel/template": "^7.25.9", + "@babel/traverse": "^7.25.9", + "@babel/types": "^7.26.0", "convert-source-map": "^2.0.0", "debug": "^4.1.0", "gensync": "^1.0.0-beta.2", @@ -98,12 +99,13 @@ } }, "node_modules/@babel/generator": { - "version": "7.25.7", - "resolved": "https://registry.npmjs.org/@babel/generator/-/generator-7.25.7.tgz", - "integrity": "sha512-5Dqpl5fyV9pIAD62yK9P7fcA768uVPUyrQmqpqstHWgMma4feF1x/oFysBCVZLY5wJ2GkMUCdsNDnGZrPoR6rA==", + "version": "7.26.0", + "resolved": "https://registry.npmjs.org/@babel/generator/-/generator-7.26.0.tgz", + "integrity": "sha512-/AIkAmInnWwgEAJGQr9vY0c66Mj6kjkE2ZPB1PurTRaRAh3U+J45sAQMjQDJdh4WbR3l0x5xkimXBKyBXXAu2w==", "dev": true, "dependencies": { - "@babel/types": "^7.25.7", + "@babel/parser": "^7.26.0", + "@babel/types": "^7.26.0", "@jridgewell/gen-mapping": "^0.3.5", "@jridgewell/trace-mapping": "^0.3.25", "jsesc": "^3.0.2" @@ -113,38 +115,38 @@ } }, "node_modules/@babel/helper-annotate-as-pure": { - "version": "7.25.7", - "resolved": "https://registry.npmjs.org/@babel/helper-annotate-as-pure/-/helper-annotate-as-pure-7.25.7.tgz", - "integrity": "sha512-4xwU8StnqnlIhhioZf1tqnVWeQ9pvH/ujS8hRfw/WOza+/a+1qv69BWNy+oY231maTCWgKWhfBU7kDpsds6zAA==", + "version": "7.25.9", + "resolved": "https://registry.npmjs.org/@babel/helper-annotate-as-pure/-/helper-annotate-as-pure-7.25.9.tgz", + "integrity": "sha512-gv7320KBUFJz1RnylIg5WWYPRXKZ884AGkYpgpWW02TH66Dl+HaC1t1CKd0z3R4b6hdYEcmrNZHUmfCP+1u3/g==", "dev": true, "dependencies": { - "@babel/types": "^7.25.7" + "@babel/types": "^7.25.9" }, "engines": { "node": ">=6.9.0" } }, "node_modules/@babel/helper-builder-binary-assignment-operator-visitor": { - "version": "7.25.7", - "resolved": "https://registry.npmjs.org/@babel/helper-builder-binary-assignment-operator-visitor/-/helper-builder-binary-assignment-operator-visitor-7.25.7.tgz", - "integrity": "sha512-12xfNeKNH7jubQNm7PAkzlLwEmCs1tfuX3UjIw6vP6QXi+leKh6+LyC/+Ed4EIQermwd58wsyh070yjDHFlNGg==", + "version": "7.25.9", + "resolved": "https://registry.npmjs.org/@babel/helper-builder-binary-assignment-operator-visitor/-/helper-builder-binary-assignment-operator-visitor-7.25.9.tgz", + "integrity": "sha512-C47lC7LIDCnz0h4vai/tpNOI95tCd5ZT3iBt/DBH5lXKHZsyNQv18yf1wIIg2ntiQNgmAvA+DgZ82iW8Qdym8g==", "dev": true, "dependencies": { - "@babel/traverse": "^7.25.7", - "@babel/types": "^7.25.7" + "@babel/traverse": "^7.25.9", + "@babel/types": "^7.25.9" }, "engines": { "node": ">=6.9.0" } }, "node_modules/@babel/helper-compilation-targets": { - "version": "7.25.7", - "resolved": "https://registry.npmjs.org/@babel/helper-compilation-targets/-/helper-compilation-targets-7.25.7.tgz", - "integrity": "sha512-DniTEax0sv6isaw6qSQSfV4gVRNtw2rte8HHM45t9ZR0xILaufBRNkpMifCRiAPyvL4ACD6v0gfCwCmtOQaV4A==", + "version": "7.25.9", + "resolved": "https://registry.npmjs.org/@babel/helper-compilation-targets/-/helper-compilation-targets-7.25.9.tgz", + "integrity": "sha512-j9Db8Suy6yV/VHa4qzrj9yZfZxhLWQdVnRlXxmKLYlhWUVB1sB2G5sxuWYXk/whHD9iW76PmNzxZ4UCnTQTVEQ==", "dev": true, "dependencies": { - "@babel/compat-data": "^7.25.7", - "@babel/helper-validator-option": "^7.25.7", + "@babel/compat-data": "^7.25.9", + "@babel/helper-validator-option": "^7.25.9", "browserslist": "^4.24.0", "lru-cache": "^5.1.1", "semver": "^6.3.1" @@ -154,17 +156,17 @@ } }, 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@@ -5409,15 +5361,18 @@ } }, "node_modules/supports-color": { - "version": "5.5.0", - "resolved": "https://registry.npmjs.org/supports-color/-/supports-color-5.5.0.tgz", - "integrity": "sha512-QjVjwdXIt408MIiAqCX4oUKsgU2EqAGzs2Ppkm4aQYbjm+ZEWEcW4SfFNTr4uMNZma0ey4f5lgLrkB0aX0QMow==", + "version": "8.1.1", + "resolved": "https://registry.npmjs.org/supports-color/-/supports-color-8.1.1.tgz", + "integrity": "sha512-MpUEN2OodtUzxvKQl72cUF7RQ5EiHsGvSsVG0ia9c5RbWGL2CI4C7EpPS8UTBIplnlzZiNuV56w+FuNxy3ty2Q==", "dev": true, "dependencies": { - "has-flag": "^3.0.0" + "has-flag": "^4.0.0" }, "engines": { - "node": ">=4" + "node": ">=10" + }, + "funding": { + "url": "https://github.com/chalk/supports-color?sponsor=1" } }, "node_modules/supports-preserve-symlinks-flag": { @@ -5474,15 +5429,6 @@ "node": ">=0.6.0" } }, - "node_modules/to-fast-properties": { - "version": "2.0.0", - "resolved": "https://registry.npmjs.org/to-fast-properties/-/to-fast-properties-2.0.0.tgz", - "integrity": 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"integrity": "sha512-RRECPsj7iu/xb5oKYcsFHSppFNnsj/52OVTRKb4zP5onXwVF3zVmmToNcOfGC+CRDpfK/U584fMg38ZHCaElKQ==", - "dev": true, - "dependencies": { - "color-name": "~1.1.4" - }, - "engines": { - "node": ">=7.0.0" - } - }, - "node_modules/wrap-ansi/node_modules/color-name": { - "version": "1.1.4", - "resolved": "https://registry.npmjs.org/color-name/-/color-name-1.1.4.tgz", - "integrity": "sha512-dOy+3AuW3a2wNbZHIuMZpTcgjGuLU/uBL/ubcZF9OXbDo8ff4O8yVp5Bf0efS8uEoYo5q4Fx7dY9OgQGXgAsQA==", - "dev": true - }, "node_modules/wrappy": { "version": "1.0.2", "resolved": "https://registry.npmjs.org/wrappy/-/wrappy-1.0.2.tgz", diff --git a/build/package.json b/build/package.json index 867e021ed..a33cf6e49 100644 --- a/build/package.json +++ b/build/package.json @@ -1,6 +1,6 @@ { "name": "purecloud-platform-client-v2", - "version": "206.0.0", + "version": "207.0.0", "description": "A JavaScript library to interface with the PureCloud Platform API", "license": "MIT", "main": "dist/node/purecloud-platform-client-v2.js", diff --git a/build/src/purecloud-platform-client-v2/ApiClient.js b/build/src/purecloud-platform-client-v2/ApiClient.js index 320584531..2b1ac45b2 100644 --- a/build/src/purecloud-platform-client-v2/ApiClient.js +++ b/build/src/purecloud-platform-client-v2/ApiClient.js @@ -4,7 +4,7 @@ import { default as qs } from 'qs'; /** * @module purecloud-platform-client-v2/ApiClient - * @version 206.0.0 + * @version 207.0.0 */ class ApiClient { /** @@ -202,6 +202,21 @@ class ApiClient { this.config.setEnvironment(environment); } + /** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {string} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater than 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */ + setGateway(gateway) { + this.config.setGateway(gateway); + } + /** * @description Initiates the implicit grant login flow. Will attempt to load the token from local storage, if enabled. * @param {string} clientId - The client ID of an OAuth Implicit Grant client @@ -266,6 +281,7 @@ class ApiClient { loginClientCredentialsGrant(clientId, clientSecret) { this.clientId = clientId; var authHeader = Buffer.from(`${clientId}:${clientSecret}`).toString('base64'); + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); return new Promise((resolve, reject) => { // Block browsers from using client credentials @@ -278,7 +294,7 @@ class ApiClient { } axios({ method: `POST`, - url: `https://login.${this.config.environment}/oauth/token`, + url: `${loginBasePath}/oauth/token`, headers: headers, data: 'grant_type=client_credentials', httpsAgent: this.proxyAgent @@ -289,7 +305,7 @@ class ApiClient { 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, headers, response.headers, { grant_type: 'client_credentials' }, @@ -299,7 +315,7 @@ class ApiClient { 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, headers, undefined, { grant_type: 'client_credentials' }, @@ -323,7 +339,7 @@ class ApiClient { 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, headers, error.response.headers, { grant_type: 'client_credentials' }, @@ -344,6 +360,7 @@ class ApiClient { */ loginSaml2BearerGrant(clientId, clientSecret, orgName, assertion) { this.clientId = clientId; + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); return new Promise((resolve, reject) => { if (typeof window !== 'undefined') { reject(new Error('The saml2bearer grant is not supported in a browser.')); @@ -369,7 +386,7 @@ class ApiClient { 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, response.headers, bodyParam, @@ -379,7 +396,7 @@ class ApiClient { 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, undefined, bodyParam, @@ -403,7 +420,7 @@ class ApiClient { 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, error.response.headers, bodyParam, @@ -424,10 +441,11 @@ class ApiClient { */ authorizePKCEGrant(clientId, codeVerifier, authCode, redirectUri) { this.clientId = clientId; + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); return new Promise((resolve, reject) => { var request = axios({ method: `POST`, - url: `https://login.${this.config.environment}/oauth/token`, + url: `${loginBasePath}/oauth/token`, headers: { 'Content-Type': 'application/x-www-form-urlencoded' }, @@ -454,7 +472,7 @@ class ApiClient { 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, response.headers, bodyParam, @@ -464,7 +482,7 @@ class ApiClient { 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, undefined, bodyParam, @@ -488,7 +506,7 @@ class ApiClient { 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, error.response.headers, bodyParam, @@ -812,6 +830,8 @@ class ApiClient { * @param {function} reject - Promise reject callback */ _handleCodeAuthorizationResponse(request, bodyParam, resolve, reject) { + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); + request .then((response) => { // Logging @@ -819,7 +839,7 @@ class ApiClient { 'trace', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, response.headers, bodyParam, @@ -829,7 +849,7 @@ class ApiClient { 'debug', response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, undefined, bodyParam, @@ -855,7 +875,7 @@ class ApiClient { 'error', error.response.status, 'POST', - `https://login.${this.config.environment}/oauth/token`, + `${loginBasePath}/oauth/token`, request.headers, error.response.headers, bodyParam, @@ -873,9 +893,10 @@ class ApiClient { * @param {object} data - data to url form encode */ _formAuthRequest(encodedData, data) { + var loginBasePath = this.config.getConfUrl('login', `https://login.${this.config.environment}`); var request = axios({ method: `POST`, - url: `https://login.${this.config.environment}/oauth/token`, + url: `${loginBasePath}/oauth/token`, headers: { 'Authorization': 'Basic ' + encodedData, 'Content-Type': 'application/x-www-form-urlencoded' @@ -1064,7 +1085,8 @@ class ApiClient { */ _buildAuthUrl(path, query) { if (!query) query = {}; - return Object.keys(query).reduce((url, key) => !query[key] ? url : `${url}&${key}=${query[key]}`, `${this.config.authUrl}/${path}?`); + var loginBasePath = this.config.getConfUrl('login', this.config.authUrl); + return Object.keys(query).reduce((url, key) => !query[key] ? url : `${url}&${key}=${query[key]}`, `${loginBasePath}/${path}?`); } /** @@ -1126,7 +1148,7 @@ class ApiClient { if (!path.match(/^\//)) { path = `/${path}`; } - var url = this.config.basePath + path; + var url = this.config.getConfUrl('api', this.config.basePath) + path; url = url.replace(/\{([\w-]+)\}/g, (fullMatch, key) => { var value; if (pathParams.hasOwnProperty(key)) { diff --git a/build/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js b/build/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js index 290230176..7a832e0a0 100644 --- a/build/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js +++ b/build/src/purecloud-platform-client-v2/api/AgentAssistantsApi.js @@ -5,7 +5,7 @@ class AgentAssistantsApi { /** * AgentAssistants service. * @module purecloud-platform-client-v2/api/AgentAssistantsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/AgentCopilotApi.js b/build/src/purecloud-platform-client-v2/api/AgentCopilotApi.js index ae5664c20..8f79acb7d 100644 --- a/build/src/purecloud-platform-client-v2/api/AgentCopilotApi.js +++ b/build/src/purecloud-platform-client-v2/api/AgentCopilotApi.js @@ -5,7 +5,7 @@ class AgentCopilotApi { /** * AgentCopilot service. * @module purecloud-platform-client-v2/api/AgentCopilotApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/AgentUIApi.js b/build/src/purecloud-platform-client-v2/api/AgentUIApi.js index aee758e27..832330570 100644 --- a/build/src/purecloud-platform-client-v2/api/AgentUIApi.js +++ b/build/src/purecloud-platform-client-v2/api/AgentUIApi.js @@ -5,7 +5,7 @@ class AgentUIApi { /** * AgentUI service. * @module purecloud-platform-client-v2/api/AgentUIApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/AlertingApi.js b/build/src/purecloud-platform-client-v2/api/AlertingApi.js index c7a6cf75f..eae75120a 100644 --- a/build/src/purecloud-platform-client-v2/api/AlertingApi.js +++ b/build/src/purecloud-platform-client-v2/api/AlertingApi.js @@ -5,7 +5,7 @@ class AlertingApi { /** * Alerting service. * @module purecloud-platform-client-v2/api/AlertingApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/AnalyticsApi.js b/build/src/purecloud-platform-client-v2/api/AnalyticsApi.js index 368ea8669..c2876402a 100644 --- a/build/src/purecloud-platform-client-v2/api/AnalyticsApi.js +++ b/build/src/purecloud-platform-client-v2/api/AnalyticsApi.js @@ -5,7 +5,7 @@ class AnalyticsApi { /** * Analytics service. * @module purecloud-platform-client-v2/api/AnalyticsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -856,6 +856,7 @@ class AnalyticsApi { * @param {Number} opts.pageSize (default to 25) * @param {Array.} opts.id A list of user IDs to fetch by bulk * @param {Object} opts.state Only list users of this state + * @param {Boolean} opts.deletedOnly Only list deleted dashboards that are still recoverable */ getAnalyticsReportingDashboardsUsers(opts) { opts = opts || {}; @@ -865,7 +866,7 @@ class AnalyticsApi { '/api/v2/analytics/reporting/dashboards/users', 'GET', { }, - { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'id': this.apiClient.buildCollectionParam(opts['id'], 'multi'),'state': opts['state'] }, + { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'id': this.apiClient.buildCollectionParam(opts['id'], 'multi'),'state': opts['state'],'deletedOnly': opts['deletedOnly'] }, { }, { }, null, @@ -987,6 +988,7 @@ class AnalyticsApi { * @param {Number} opts.pageSize (default to 50) * @param {Boolean} opts.publicOnly If true, retrieve only public dashboards * @param {Boolean} opts.favoriteOnly If true, retrieve only favorite dashboards + * @param {Boolean} opts.deletedOnly If true, retrieve only deleted dashboards that are still recoverable * @param {String} opts.name retrieve dashboards that match with given name */ getAnalyticsReportingSettingsUserDashboards(userId, opts) { @@ -1001,7 +1003,7 @@ class AnalyticsApi { '/api/v2/analytics/reporting/settings/users/{userId}/dashboards', 'GET', { 'userId': userId }, - { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'publicOnly': opts['publicOnly'],'favoriteOnly': opts['favoriteOnly'],'name': opts['name'] }, + { 'sortBy': opts['sortBy'],'pageNumber': opts['pageNumber'],'pageSize': opts['pageSize'],'publicOnly': opts['publicOnly'],'favoriteOnly': opts['favoriteOnly'],'deletedOnly': opts['deletedOnly'],'name': opts['name'] }, { }, { }, null, @@ -2091,7 +2093,7 @@ class AnalyticsApi { } /** - * Bulk delete dashboards owned by other user(s) + * Bulk soft delete dashboards owned by other user(s) * * @param {Array.} body List of userIds */ @@ -2141,7 +2143,7 @@ class AnalyticsApi { } /** - * Bulk remove dashboard configurations + * Bulk soft delete dashboard configurations * * @param {Object} body */ @@ -2327,7 +2329,6 @@ class AnalyticsApi { * Query for task management aggregates * * @param {Object} body query - * postAnalyticsTaskmanagementAggregatesQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postAnalyticsTaskmanagementAggregatesQuery(body) { // verify the required parameter 'body' is set diff --git a/build/src/purecloud-platform-client-v2/api/ArchitectApi.js b/build/src/purecloud-platform-client-v2/api/ArchitectApi.js index 7958518d7..85e3e8fb5 100644 --- a/build/src/purecloud-platform-client-v2/api/ArchitectApi.js +++ b/build/src/purecloud-platform-client-v2/api/ArchitectApi.js @@ -5,7 +5,7 @@ class ArchitectApi { /** * Architect service. * @module purecloud-platform-client-v2/api/ArchitectApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -1750,7 +1750,7 @@ class ArchitectApi { } /** - * Create flow version configuration + * Get flow version configuration * * @param {String} flowId Flow ID * @param {String} versionId Version ID diff --git a/build/src/purecloud-platform-client-v2/api/AuditApi.js b/build/src/purecloud-platform-client-v2/api/AuditApi.js index 0334721fa..fb3df5b2b 100644 --- a/build/src/purecloud-platform-client-v2/api/AuditApi.js +++ b/build/src/purecloud-platform-client-v2/api/AuditApi.js @@ -5,7 +5,7 @@ class AuditApi { /** * Audit service. * @module purecloud-platform-client-v2/api/AuditApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/AuthorizationApi.js b/build/src/purecloud-platform-client-v2/api/AuthorizationApi.js index 0e257c6ca..297068032 100644 --- a/build/src/purecloud-platform-client-v2/api/AuthorizationApi.js +++ b/build/src/purecloud-platform-client-v2/api/AuthorizationApi.js @@ -5,7 +5,7 @@ class AuthorizationApi { /** * Authorization service. * @module purecloud-platform-client-v2/api/AuthorizationApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/BillingApi.js b/build/src/purecloud-platform-client-v2/api/BillingApi.js index 540ef9f99..a58859857 100644 --- a/build/src/purecloud-platform-client-v2/api/BillingApi.js +++ b/build/src/purecloud-platform-client-v2/api/BillingApi.js @@ -5,7 +5,7 @@ class BillingApi { /** * Billing service. * @module purecloud-platform-client-v2/api/BillingApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/CarrierServicesApi.js b/build/src/purecloud-platform-client-v2/api/CarrierServicesApi.js index f90f0f4fb..d03773d86 100644 --- a/build/src/purecloud-platform-client-v2/api/CarrierServicesApi.js +++ b/build/src/purecloud-platform-client-v2/api/CarrierServicesApi.js @@ -5,7 +5,7 @@ class CarrierServicesApi { /** * CarrierServices service. * @module purecloud-platform-client-v2/api/CarrierServicesApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/ChatApi.js b/build/src/purecloud-platform-client-v2/api/ChatApi.js index 2be87e16b..0c57eb5ea 100644 --- a/build/src/purecloud-platform-client-v2/api/ChatApi.js +++ b/build/src/purecloud-platform-client-v2/api/ChatApi.js @@ -5,7 +5,7 @@ class ChatApi { /** * Chat service. * @module purecloud-platform-client-v2/api/ChatApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/CoachingApi.js b/build/src/purecloud-platform-client-v2/api/CoachingApi.js index da0b4687e..ba7667376 100644 --- a/build/src/purecloud-platform-client-v2/api/CoachingApi.js +++ b/build/src/purecloud-platform-client-v2/api/CoachingApi.js @@ -5,7 +5,7 @@ class CoachingApi { /** * Coaching service. * @module purecloud-platform-client-v2/api/CoachingApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/ContentManagementApi.js b/build/src/purecloud-platform-client-v2/api/ContentManagementApi.js index 7ba4bfb61..f3626b3c5 100644 --- a/build/src/purecloud-platform-client-v2/api/ContentManagementApi.js +++ b/build/src/purecloud-platform-client-v2/api/ContentManagementApi.js @@ -5,7 +5,7 @@ class ContentManagementApi { /** * ContentManagement service. * @module purecloud-platform-client-v2/api/ContentManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -394,7 +394,6 @@ class ContentManagementApi { * This method requires the download sharing URI obtained in the get document response (downloadSharingUri). Documents may be shared between users in the same workspace. Documents may also be shared between any user by creating a content management share. * @param {String} sharedId Shared ID * @param {Object} opts Optional parameters - * @param {Boolean} opts.redirect Turn on or off redirect (default to true) * @param {Object} opts.disposition Request how the share content will be downloaded: attached as a file or inline. Default is attachment. (default to attachment) * @param {String} opts.contentType The requested format for the specified document. If supported, the document will be returned in that format. Example contentType=audio/wav * @param {Object} opts.expand Expand some document fields @@ -411,7 +410,7 @@ class ContentManagementApi { '/api/v2/contentmanagement/shared/{sharedId}', 'GET', { 'sharedId': sharedId }, - { 'redirect': opts['redirect'],'disposition': opts['disposition'],'contentType': opts['contentType'],'expand': opts['expand'] }, + { 'disposition': opts['disposition'],'contentType': opts['contentType'],'expand': opts['expand'] }, { }, { }, null, diff --git a/build/src/purecloud-platform-client-v2/api/ConversationsApi.js b/build/src/purecloud-platform-client-v2/api/ConversationsApi.js index 47577fd45..a0047d86d 100644 --- a/build/src/purecloud-platform-client-v2/api/ConversationsApi.js +++ b/build/src/purecloud-platform-client-v2/api/ConversationsApi.js @@ -5,7 +5,7 @@ class ConversationsApi { /** * Conversations service. * @module purecloud-platform-client-v2/api/ConversationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -4698,9 +4698,10 @@ class ConversationsApi { /** * Suggestion feedback. - * + * Google Agent Assist offering within Genesys will no longer be supported * @param {String} conversationId Conversation ID * @param {Object} body SuggestionFeedback + * @deprecated */ postConversationSuggestionsFeedback(conversationId, body) { // verify the required parameter 'conversationId' is set diff --git a/build/src/purecloud-platform-client-v2/api/DataExtensionsApi.js b/build/src/purecloud-platform-client-v2/api/DataExtensionsApi.js index da5119659..6cf0d0c26 100644 --- a/build/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +++ b/build/src/purecloud-platform-client-v2/api/DataExtensionsApi.js @@ -5,7 +5,7 @@ class DataExtensionsApi { /** * DataExtensions service. * @module purecloud-platform-client-v2/api/DataExtensionsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/DownloadsApi.js b/build/src/purecloud-platform-client-v2/api/DownloadsApi.js index 69a3cfcb9..89a5d06c7 100644 --- a/build/src/purecloud-platform-client-v2/api/DownloadsApi.js +++ b/build/src/purecloud-platform-client-v2/api/DownloadsApi.js @@ -5,7 +5,7 @@ class DownloadsApi { /** * Downloads service. * @module purecloud-platform-client-v2/api/DownloadsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/EmailsApi.js b/build/src/purecloud-platform-client-v2/api/EmailsApi.js index 83ec90ea8..bb906cf72 100644 --- a/build/src/purecloud-platform-client-v2/api/EmailsApi.js +++ b/build/src/purecloud-platform-client-v2/api/EmailsApi.js @@ -5,7 +5,7 @@ class EmailsApi { /** * Emails service. * @module purecloud-platform-client-v2/api/EmailsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js b/build/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js index ab5ab1525..a2b418925 100644 --- a/build/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js +++ b/build/src/purecloud-platform-client-v2/api/EmployeeEngagementApi.js @@ -5,7 +5,7 @@ class EmployeeEngagementApi { /** * EmployeeEngagement service. * @module purecloud-platform-client-v2/api/EmployeeEngagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/EventsApi.js b/build/src/purecloud-platform-client-v2/api/EventsApi.js index 34c439e0c..ffea098d9 100644 --- a/build/src/purecloud-platform-client-v2/api/EventsApi.js +++ b/build/src/purecloud-platform-client-v2/api/EventsApi.js @@ -5,7 +5,7 @@ class EventsApi { /** * Events service. * @module purecloud-platform-client-v2/api/EventsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/ExternalContactsApi.js b/build/src/purecloud-platform-client-v2/api/ExternalContactsApi.js index 326aee39f..2319d1155 100644 --- a/build/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +++ b/build/src/purecloud-platform-client-v2/api/ExternalContactsApi.js @@ -5,7 +5,7 @@ class ExternalContactsApi { /** * ExternalContacts service. * @module purecloud-platform-client-v2/api/ExternalContactsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -126,6 +126,31 @@ class ExternalContactsApi { ); } + /** + * Delete settings for CSV import + * + * @param {String} settingsId Settings id + */ + deleteExternalcontactsImportCsvSetting(settingsId) { + // verify the required parameter 'settingsId' is set + if (settingsId === undefined || settingsId === null) { + throw 'Missing the required parameter "settingsId" when calling deleteExternalcontactsImportCsvSetting'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings/{settingsId}', + 'DELETE', + { 'settingsId': settingsId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Delete an external organization * @@ -593,6 +618,107 @@ class ExternalContactsApi { ); } + /** + * Get settings for CSV import + * + * @param {String} settingsId Settings id + */ + getExternalcontactsImportCsvSetting(settingsId) { + // verify the required parameter 'settingsId' is set + if (settingsId === undefined || settingsId === null) { + throw 'Missing the required parameter "settingsId" when calling getExternalcontactsImportCsvSetting'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings/{settingsId}', + 'GET', + { 'settingsId': settingsId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Retrieve all settings for organization filtered by externalSettingsId if provided + * + * @param {Object} opts Optional parameters + * @param {String} opts.after The cursor that points to the end of the set of entities that has been returned. + * @param {String} opts.pageSize Number of entities to return. Maximum of 200. + * @param {String} opts.externalSettingsId External Settings Id to filter the list. + */ + getExternalcontactsImportCsvSettings(opts) { + opts = opts || {}; + + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings', + 'GET', + { }, + { 'after': opts['after'],'pageSize': opts['pageSize'],'externalSettingsId': opts['externalSettingsId'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Get details for CSV upload + * + * @param {String} uploadId Upload id + */ + getExternalcontactsImportCsvUploadDetails(uploadId) { + // verify the required parameter 'uploadId' is set + if (uploadId === undefined || uploadId === null) { + throw 'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadDetails'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/uploads/{uploadId}/details', + 'GET', + { 'uploadId': uploadId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Get preview for CSV upload + * + * @param {String} uploadId Upload id + */ + getExternalcontactsImportCsvUploadPreview(uploadId) { + // verify the required parameter 'uploadId' is set + if (uploadId === undefined || uploadId === null) { + throw 'Missing the required parameter "uploadId" when calling getExternalcontactsImportCsvUploadPreview'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview', + 'GET', + { 'uploadId': uploadId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Fetch an external organization * @@ -1657,6 +1783,81 @@ class ExternalContactsApi { ); } + /** + * Create CSV import job + * + * @param {Object} body ImportRequest + */ + postExternalcontactsImportCsvJobs(body) { + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling postExternalcontactsImportCsvJobs'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/jobs', + 'POST', + { }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Create settings for CSV import + * + * @param {Object} body Settings + */ + postExternalcontactsImportCsvSettings(body) { + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling postExternalcontactsImportCsvSettings'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings', + 'POST', + { }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Get url for CSV upload + * + * @param {Object} body UploadRequest + */ + postExternalcontactsImportCsvUploads(body) { + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling postExternalcontactsImportCsvUploads'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/uploads', + 'POST', + { }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Merge two contacts into a new contact record * Two curated contacts cannot be merged. Refer to the Contact Merging article on the Developer Center for details @@ -1943,6 +2144,36 @@ class ExternalContactsApi { ); } + /** + * Update settings for CSV import + * + * @param {String} settingsId Settings id + * @param {Object} body Settings + */ + putExternalcontactsImportCsvSetting(settingsId, body) { + // verify the required parameter 'settingsId' is set + if (settingsId === undefined || settingsId === null) { + throw 'Missing the required parameter "settingsId" when calling putExternalcontactsImportCsvSetting'; + } + // verify the required parameter 'body' is set + if (body === undefined || body === null) { + throw 'Missing the required parameter "body" when calling putExternalcontactsImportCsvSetting'; + } + + return this.apiClient.callApi( + '/api/v2/externalcontacts/import/csv/settings/{settingsId}', + 'PUT', + { 'settingsId': settingsId }, + { }, + { }, + { }, + body, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Update an external organization * diff --git a/build/src/purecloud-platform-client-v2/api/FaxApi.js b/build/src/purecloud-platform-client-v2/api/FaxApi.js index 7c676befb..9f165d310 100644 --- a/build/src/purecloud-platform-client-v2/api/FaxApi.js +++ b/build/src/purecloud-platform-client-v2/api/FaxApi.js @@ -5,7 +5,7 @@ class FaxApi { /** * Fax service. * @module purecloud-platform-client-v2/api/FaxApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/FlowsApi.js b/build/src/purecloud-platform-client-v2/api/FlowsApi.js index 626df1a45..b86e6aa48 100644 --- a/build/src/purecloud-platform-client-v2/api/FlowsApi.js +++ b/build/src/purecloud-platform-client-v2/api/FlowsApi.js @@ -5,7 +5,7 @@ class FlowsApi { /** * Flows service. * @module purecloud-platform-client-v2/api/FlowsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/GamificationApi.js b/build/src/purecloud-platform-client-v2/api/GamificationApi.js index a1c353a19..9a4a6eca2 100644 --- a/build/src/purecloud-platform-client-v2/api/GamificationApi.js +++ b/build/src/purecloud-platform-client-v2/api/GamificationApi.js @@ -5,7 +5,7 @@ class GamificationApi { /** * Gamification service. * @module purecloud-platform-client-v2/api/GamificationApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js b/build/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js index b70f6e66a..911899591 100644 --- a/build/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +++ b/build/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js @@ -5,7 +5,7 @@ class GeneralDataProtectionRegulationApi { /** * GeneralDataProtectionRegulation service. * @module purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/GeolocationApi.js b/build/src/purecloud-platform-client-v2/api/GeolocationApi.js index a7f9173ab..06eed1e54 100644 --- a/build/src/purecloud-platform-client-v2/api/GeolocationApi.js +++ b/build/src/purecloud-platform-client-v2/api/GeolocationApi.js @@ -5,7 +5,7 @@ class GeolocationApi { /** * Geolocation service. * @module purecloud-platform-client-v2/api/GeolocationApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/GreetingsApi.js b/build/src/purecloud-platform-client-v2/api/GreetingsApi.js index b99c1a026..7a7460c91 100644 --- a/build/src/purecloud-platform-client-v2/api/GreetingsApi.js +++ b/build/src/purecloud-platform-client-v2/api/GreetingsApi.js @@ -5,7 +5,7 @@ class GreetingsApi { /** * Greetings service. * @module purecloud-platform-client-v2/api/GreetingsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/GroupsApi.js b/build/src/purecloud-platform-client-v2/api/GroupsApi.js index b62678301..c867a9374 100644 --- a/build/src/purecloud-platform-client-v2/api/GroupsApi.js +++ b/build/src/purecloud-platform-client-v2/api/GroupsApi.js @@ -5,7 +5,7 @@ class GroupsApi { /** * Groups service. * @module purecloud-platform-client-v2/api/GroupsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/IdentityProviderApi.js b/build/src/purecloud-platform-client-v2/api/IdentityProviderApi.js index 124919a08..b5154f0b3 100644 --- a/build/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +++ b/build/src/purecloud-platform-client-v2/api/IdentityProviderApi.js @@ -5,7 +5,7 @@ class IdentityProviderApi { /** * IdentityProvider service. * @module purecloud-platform-client-v2/api/IdentityProviderApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js b/build/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js index cf3b84127..7a516dc93 100644 --- a/build/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js +++ b/build/src/purecloud-platform-client-v2/api/InfrastructureAsCodeApi.js @@ -5,7 +5,7 @@ class InfrastructureAsCodeApi { /** * InfrastructureAsCode service. * @module purecloud-platform-client-v2/api/InfrastructureAsCodeApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/IntegrationsApi.js b/build/src/purecloud-platform-client-v2/api/IntegrationsApi.js index e4d5b2e9c..6bfc6b66b 100644 --- a/build/src/purecloud-platform-client-v2/api/IntegrationsApi.js +++ b/build/src/purecloud-platform-client-v2/api/IntegrationsApi.js @@ -5,7 +5,7 @@ class IntegrationsApi { /** * Integrations service. * @module purecloud-platform-client-v2/api/IntegrationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/JourneyApi.js b/build/src/purecloud-platform-client-v2/api/JourneyApi.js index 7d370b5e4..e37a2dd71 100644 --- a/build/src/purecloud-platform-client-v2/api/JourneyApi.js +++ b/build/src/purecloud-platform-client-v2/api/JourneyApi.js @@ -5,7 +5,7 @@ class JourneyApi { /** * Journey service. * @module purecloud-platform-client-v2/api/JourneyApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -1099,7 +1099,6 @@ class JourneyApi { * Get an Event Definition * * @param {String} eventDefinitionId Event Definition ID - * getJourneyViewsEventdefinition is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getJourneyViewsEventdefinition(eventDefinitionId) { // verify the required parameter 'eventDefinitionId' is set @@ -1124,7 +1123,6 @@ class JourneyApi { /** * Get a list of Event Definitions * - * getJourneyViewsEventdefinitions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getJourneyViewsEventdefinitions() { @@ -1777,7 +1775,6 @@ class JourneyApi { * True indicates a valid encoding * @param {Object} opts Optional parameters * @param {Array.} opts.body - * postJourneyViewsEncodingsValidate is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postJourneyViewsEncodingsValidate(opts) { opts = opts || {}; diff --git a/build/src/purecloud-platform-client-v2/api/KnowledgeApi.js b/build/src/purecloud-platform-client-v2/api/KnowledgeApi.js index 432ac5de5..fd94e142f 100644 --- a/build/src/purecloud-platform-client-v2/api/KnowledgeApi.js +++ b/build/src/purecloud-platform-client-v2/api/KnowledgeApi.js @@ -5,7 +5,7 @@ class KnowledgeApi { /** * Knowledge service. * @module purecloud-platform-client-v2/api/KnowledgeApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -343,7 +343,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ deleteKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -374,7 +373,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * deleteKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ deleteKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -405,7 +403,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * deleteKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ deleteKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId, syncJobId) { // verify the required parameter 'knowledgeBaseId' is set @@ -532,7 +529,6 @@ class KnowledgeApi { * Get sync options available for a knowledge-connect integration * * @param {String} integrationId Integration ID - * getKnowledgeIntegrationOptions is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeIntegrationOptions(integrationId) { // verify the required parameter 'integrationId' is set @@ -1479,7 +1475,6 @@ class KnowledgeApi { * @param {Array.} opts.status If specified, retrieves operations with specified operation status, comma separated values expected. * @param {String} opts.interval Retrieves the operations modified in specified date and time range. If the after and before cursor parameters are within this interval, it would return valid data, otherwise it throws an error.The dates in the interval are represented in ISO-8601 format: YYYY-MM-DDThh:mm:ssZ/YYYY-MM-DDThh:mm:ssZ * @param {Array.} opts.sourceId If specified, retrieves operations associated with source ids, comma separated values expected. - * getKnowledgeKnowledgebaseOperations is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseOperations(knowledgeBaseId, opts) { opts = opts || {}; @@ -1507,7 +1502,6 @@ class KnowledgeApi { * Get ids of operation creator users and oauth clients * * @param {String} knowledgeBaseId Knowledge base ID - * getKnowledgeKnowledgebaseOperationsUsersQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseOperationsUsersQuery(knowledgeBaseId) { // verify the required parameter 'knowledgeBaseId' is set @@ -1572,7 +1566,6 @@ class KnowledgeApi { * @param {Object} opts.type If specified, retrieves integration sources with specified integration type. * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. * @param {Array.} opts.ids If specified, retrieves integration sources with specified IDs. - * getKnowledgeKnowledgebaseSources is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSources(knowledgeBaseId, opts) { opts = opts || {}; @@ -1603,7 +1596,6 @@ class KnowledgeApi { * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId, sourceId, opts) { opts = opts || {}; @@ -1638,7 +1630,6 @@ class KnowledgeApi { * @param {String} sourceId Source ID * @param {Object} opts Optional parameters * @param {Array.} opts.expand The specified entity attributes will be filled. Comma separated values expected. - * getKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, sourceId, opts) { opts = opts || {}; @@ -1671,7 +1662,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID - * getKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ getKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId, syncJobId) { // verify the required parameter 'knowledgeBaseId' is set @@ -2387,7 +2377,6 @@ class KnowledgeApi { * @param {String} knowledgeBaseId Knowledge base ID * @param {String} syncJobId Synchronization job ID * @param {Object} body - * patchKnowledgeKnowledgebaseSynchronizeJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ patchKnowledgeKnowledgebaseSynchronizeJob(knowledgeBaseId, syncJobId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -3609,7 +3598,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesSalesforce is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesSalesforce(knowledgeBaseId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -3640,7 +3628,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesSalesforceSourceIdSync(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -3671,7 +3658,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSourcesServicenow is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesServicenow(knowledgeBaseId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -3702,7 +3688,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID - * postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSourcesServicenowSourceIdSync(knowledgeBaseId, sourceId) { // verify the required parameter 'knowledgeBaseId' is set @@ -3733,7 +3718,6 @@ class KnowledgeApi { * * @param {String} knowledgeBaseId Knowledge base ID * @param {Object} body - * postKnowledgeKnowledgebaseSynchronizeJobs is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ postKnowledgeKnowledgebaseSynchronizeJobs(knowledgeBaseId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -3821,7 +3805,6 @@ class KnowledgeApi { * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesSalesforceSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ putKnowledgeKnowledgebaseSourcesSalesforceSourceId(knowledgeBaseId, sourceId, body) { // verify the required parameter 'knowledgeBaseId' is set @@ -3857,7 +3840,6 @@ class KnowledgeApi { * @param {String} knowledgeBaseId Knowledge base ID * @param {String} sourceId Source ID * @param {Object} body - * putKnowledgeKnowledgebaseSourcesServicenowSourceId is a preview method and is subject to both breaking and non-breaking changes at any time without notice */ putKnowledgeKnowledgebaseSourcesServicenowSourceId(knowledgeBaseId, sourceId, body) { // verify the required parameter 'knowledgeBaseId' is set diff --git a/build/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js b/build/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js index bbc5fd8b5..b564e6f72 100644 --- a/build/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +++ b/build/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js @@ -5,7 +5,7 @@ class LanguageUnderstandingApi { /** * LanguageUnderstanding service. * @module purecloud-platform-client-v2/api/LanguageUnderstandingApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/LanguagesApi.js b/build/src/purecloud-platform-client-v2/api/LanguagesApi.js index 092d9d4ed..ee9eb4a4b 100644 --- a/build/src/purecloud-platform-client-v2/api/LanguagesApi.js +++ b/build/src/purecloud-platform-client-v2/api/LanguagesApi.js @@ -5,7 +5,7 @@ class LanguagesApi { /** * Languages service. * @module purecloud-platform-client-v2/api/LanguagesApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/LearningApi.js b/build/src/purecloud-platform-client-v2/api/LearningApi.js index b7fcac218..3d8b31644 100644 --- a/build/src/purecloud-platform-client-v2/api/LearningApi.js +++ b/build/src/purecloud-platform-client-v2/api/LearningApi.js @@ -5,7 +5,7 @@ class LearningApi { /** * Learning service. * @module purecloud-platform-client-v2/api/LearningApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/LicenseApi.js b/build/src/purecloud-platform-client-v2/api/LicenseApi.js index 6283c7472..7eca0db25 100644 --- a/build/src/purecloud-platform-client-v2/api/LicenseApi.js +++ b/build/src/purecloud-platform-client-v2/api/LicenseApi.js @@ -5,7 +5,7 @@ class LicenseApi { /** * License service. * @module purecloud-platform-client-v2/api/LicenseApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/LocationsApi.js b/build/src/purecloud-platform-client-v2/api/LocationsApi.js index e309ae1c5..3d6ff7105 100644 --- a/build/src/purecloud-platform-client-v2/api/LocationsApi.js +++ b/build/src/purecloud-platform-client-v2/api/LocationsApi.js @@ -5,7 +5,7 @@ class LocationsApi { /** * Locations service. * @module purecloud-platform-client-v2/api/LocationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/LogCaptureApi.js b/build/src/purecloud-platform-client-v2/api/LogCaptureApi.js index 16aac030d..171229938 100644 --- a/build/src/purecloud-platform-client-v2/api/LogCaptureApi.js +++ b/build/src/purecloud-platform-client-v2/api/LogCaptureApi.js @@ -5,7 +5,7 @@ class LogCaptureApi { /** * LogCapture service. * @module purecloud-platform-client-v2/api/LogCaptureApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/MessagingApi.js b/build/src/purecloud-platform-client-v2/api/MessagingApi.js index 6965fd7a6..151a78b01 100644 --- a/build/src/purecloud-platform-client-v2/api/MessagingApi.js +++ b/build/src/purecloud-platform-client-v2/api/MessagingApi.js @@ -5,7 +5,7 @@ class MessagingApi { /** * Messaging service. * @module purecloud-platform-client-v2/api/MessagingApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/MobileDevicesApi.js b/build/src/purecloud-platform-client-v2/api/MobileDevicesApi.js index 5bab0f3c3..f40f344d4 100644 --- a/build/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +++ b/build/src/purecloud-platform-client-v2/api/MobileDevicesApi.js @@ -5,7 +5,7 @@ class MobileDevicesApi { /** * MobileDevices service. * @module purecloud-platform-client-v2/api/MobileDevicesApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/NotificationsApi.js b/build/src/purecloud-platform-client-v2/api/NotificationsApi.js index 89a8b4b88..bb68d8fd8 100644 --- a/build/src/purecloud-platform-client-v2/api/NotificationsApi.js +++ b/build/src/purecloud-platform-client-v2/api/NotificationsApi.js @@ -5,7 +5,7 @@ class NotificationsApi { /** * Notifications service. * @module purecloud-platform-client-v2/api/NotificationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/OAuthApi.js b/build/src/purecloud-platform-client-v2/api/OAuthApi.js index 5c13d3901..ac4a25d34 100644 --- a/build/src/purecloud-platform-client-v2/api/OAuthApi.js +++ b/build/src/purecloud-platform-client-v2/api/OAuthApi.js @@ -5,7 +5,7 @@ class OAuthApi { /** * OAuth service. * @module purecloud-platform-client-v2/api/OAuthApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/ObjectsApi.js b/build/src/purecloud-platform-client-v2/api/ObjectsApi.js index 64e6645f5..132012da5 100644 --- a/build/src/purecloud-platform-client-v2/api/ObjectsApi.js +++ b/build/src/purecloud-platform-client-v2/api/ObjectsApi.js @@ -5,7 +5,7 @@ class ObjectsApi { /** * Objects service. * @module purecloud-platform-client-v2/api/ObjectsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/OperationalEventsApi.js b/build/src/purecloud-platform-client-v2/api/OperationalEventsApi.js index 38691ae58..d035e72b4 100644 --- a/build/src/purecloud-platform-client-v2/api/OperationalEventsApi.js +++ b/build/src/purecloud-platform-client-v2/api/OperationalEventsApi.js @@ -5,7 +5,7 @@ class OperationalEventsApi { /** * OperationalEvents service. * @module purecloud-platform-client-v2/api/OperationalEventsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/OrganizationApi.js b/build/src/purecloud-platform-client-v2/api/OrganizationApi.js index a4fc28991..9716ff82e 100644 --- a/build/src/purecloud-platform-client-v2/api/OrganizationApi.js +++ b/build/src/purecloud-platform-client-v2/api/OrganizationApi.js @@ -5,7 +5,7 @@ class OrganizationApi { /** * Organization service. * @module purecloud-platform-client-v2/api/OrganizationApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js b/build/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js index 0b2d96e30..023236359 100644 --- a/build/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +++ b/build/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js @@ -5,7 +5,7 @@ class OrganizationAuthorizationApi { /** * OrganizationAuthorization service. * @module purecloud-platform-client-v2/api/OrganizationAuthorizationApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -642,6 +642,26 @@ class OrganizationAuthorizationApi { ); } + /** + * Get Customer Care organization ids. + * + */ + getOrgauthorizationTrusteesCare() { + + return this.apiClient.callApi( + '/api/v2/orgauthorization/trustees/care', + 'GET', + { }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Get organization authorization trust with Customer Care, if one exists. * @@ -1029,6 +1049,33 @@ class OrganizationAuthorizationApi { ); } + /** + * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.assignDefaultRole Assign Admin role to default pairing with Customer Care + * @param {Boolean} opts.autoExpire Automatically expire pairing after 30 days + * @param {Boolean} opts.assignFullAccess Grant Customer Care full access to the organization + * @param {Boolean} opts.allowTrustedUserAccess Make Customer Care a Trusted User + */ + postOrgauthorizationTrusteesCare(opts) { + opts = opts || {}; + + + return this.apiClient.callApi( + '/api/v2/orgauthorization/trustees/care', + 'POST', + { }, + { 'assignDefaultRole': opts['assignDefaultRole'],'autoExpire': opts['autoExpire'],'assignFullAccess': opts['assignFullAccess'],'allowTrustedUserAccess': opts['allowTrustedUserAccess'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Create a new organization authorization trust with Customer Care. This is required to grant your regional Customer Care organization access to your organization. * diff --git a/build/src/purecloud-platform-client-v2/api/OutboundApi.js b/build/src/purecloud-platform-client-v2/api/OutboundApi.js index b1714b214..e18382736 100644 --- a/build/src/purecloud-platform-client-v2/api/OutboundApi.js +++ b/build/src/purecloud-platform-client-v2/api/OutboundApi.js @@ -5,7 +5,7 @@ class OutboundApi { /** * Outbound service. * @module purecloud-platform-client-v2/api/OutboundApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -2982,6 +2982,56 @@ class OutboundApi { ); } + /** + * Start the campaign + * + * @param {String} campaignId Campaign ID + */ + postOutboundCampaignStart(campaignId) { + // verify the required parameter 'campaignId' is set + if (campaignId === undefined || campaignId === null) { + throw 'Missing the required parameter "campaignId" when calling postOutboundCampaignStart'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/campaigns/{campaignId}/start', + 'POST', + { 'campaignId': campaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Stop the campaign + * + * @param {String} campaignId Campaign ID + */ + postOutboundCampaignStop(campaignId) { + // verify the required parameter 'campaignId' is set + if (campaignId === undefined || campaignId === null) { + throw 'Missing the required parameter "campaignId" when calling postOutboundCampaignStop'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/campaigns/{campaignId}/stop', + 'POST', + { 'campaignId': campaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Create Campaign Rule * @@ -3681,6 +3731,56 @@ class OutboundApi { ); } + /** + * Start the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */ + postOutboundMessagingcampaignStart(messagingCampaignId) { + // verify the required parameter 'messagingCampaignId' is set + if (messagingCampaignId === undefined || messagingCampaignId === null) { + throw 'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStart'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start', + 'POST', + { 'messagingCampaignId': messagingCampaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * Stop the campaign + * Documented permissions are applicable based on campaign type. + * @param {String} messagingCampaignId The Messaging Campaign ID + */ + postOutboundMessagingcampaignStop(messagingCampaignId) { + // verify the required parameter 'messagingCampaignId' is set + if (messagingCampaignId === undefined || messagingCampaignId === null) { + throw 'Missing the required parameter "messagingCampaignId" when calling postOutboundMessagingcampaignStop'; + } + + return this.apiClient.callApi( + '/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop', + 'POST', + { 'messagingCampaignId': messagingCampaignId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Create a Messaging Campaign * diff --git a/build/src/purecloud-platform-client-v2/api/PresenceApi.js b/build/src/purecloud-platform-client-v2/api/PresenceApi.js index 2a8f159b0..9defedde8 100644 --- a/build/src/purecloud-platform-client-v2/api/PresenceApi.js +++ b/build/src/purecloud-platform-client-v2/api/PresenceApi.js @@ -5,7 +5,7 @@ class PresenceApi { /** * Presence service. * @module purecloud-platform-client-v2/api/PresenceApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js b/build/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js index dcee14919..deeb6d98a 100644 --- a/build/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js +++ b/build/src/purecloud-platform-client-v2/api/ProcessAutomationApi.js @@ -5,7 +5,7 @@ class ProcessAutomationApi { /** * ProcessAutomation service. * @module purecloud-platform-client-v2/api/ProcessAutomationApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/QualityApi.js b/build/src/purecloud-platform-client-v2/api/QualityApi.js index 6ab3e4568..6f13343b6 100644 --- a/build/src/purecloud-platform-client-v2/api/QualityApi.js +++ b/build/src/purecloud-platform-client-v2/api/QualityApi.js @@ -5,7 +5,7 @@ class QualityApi { /** * Quality service. * @module purecloud-platform-client-v2/api/QualityApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/RecordingApi.js b/build/src/purecloud-platform-client-v2/api/RecordingApi.js index 295f1752e..fc3826ab9 100644 --- a/build/src/purecloud-platform-client-v2/api/RecordingApi.js +++ b/build/src/purecloud-platform-client-v2/api/RecordingApi.js @@ -5,7 +5,7 @@ class RecordingApi { /** * Recording service. * @module purecloud-platform-client-v2/api/RecordingApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/ResponseManagementApi.js b/build/src/purecloud-platform-client-v2/api/ResponseManagementApi.js index 7b25a62bb..e1dd9d7d5 100644 --- a/build/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +++ b/build/src/purecloud-platform-client-v2/api/ResponseManagementApi.js @@ -5,7 +5,7 @@ class ResponseManagementApi { /** * ResponseManagement service. * @module purecloud-platform-client-v2/api/ResponseManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/RoutingApi.js b/build/src/purecloud-platform-client-v2/api/RoutingApi.js index 5388742d8..ffbff36b1 100644 --- a/build/src/purecloud-platform-client-v2/api/RoutingApi.js +++ b/build/src/purecloud-platform-client-v2/api/RoutingApi.js @@ -5,7 +5,7 @@ class RoutingApi { /** * Routing service. * @module purecloud-platform-client-v2/api/RoutingApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/SCIMApi.js b/build/src/purecloud-platform-client-v2/api/SCIMApi.js index 01007cbd0..fda18794a 100644 --- a/build/src/purecloud-platform-client-v2/api/SCIMApi.js +++ b/build/src/purecloud-platform-client-v2/api/SCIMApi.js @@ -5,7 +5,7 @@ class SCIMApi { /** * SCIM service. * @module purecloud-platform-client-v2/api/SCIMApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/ScreenRecordingApi.js b/build/src/purecloud-platform-client-v2/api/ScreenRecordingApi.js index 68b3f407b..c2502348f 100644 --- a/build/src/purecloud-platform-client-v2/api/ScreenRecordingApi.js +++ b/build/src/purecloud-platform-client-v2/api/ScreenRecordingApi.js @@ -5,7 +5,7 @@ class ScreenRecordingApi { /** * ScreenRecording service. * @module purecloud-platform-client-v2/api/ScreenRecordingApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/ScriptsApi.js b/build/src/purecloud-platform-client-v2/api/ScriptsApi.js index f75110312..75938cbdb 100644 --- a/build/src/purecloud-platform-client-v2/api/ScriptsApi.js +++ b/build/src/purecloud-platform-client-v2/api/ScriptsApi.js @@ -5,7 +5,7 @@ class ScriptsApi { /** * Scripts service. * @module purecloud-platform-client-v2/api/ScriptsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/SearchApi.js b/build/src/purecloud-platform-client-v2/api/SearchApi.js index 5cc3fae22..fbd4e41e9 100644 --- a/build/src/purecloud-platform-client-v2/api/SearchApi.js +++ b/build/src/purecloud-platform-client-v2/api/SearchApi.js @@ -5,7 +5,7 @@ class SearchApi { /** * Search service. * @module purecloud-platform-client-v2/api/SearchApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/SettingsApi.js b/build/src/purecloud-platform-client-v2/api/SettingsApi.js index 1e0915f76..2b327963e 100644 --- a/build/src/purecloud-platform-client-v2/api/SettingsApi.js +++ b/build/src/purecloud-platform-client-v2/api/SettingsApi.js @@ -5,7 +5,7 @@ class SettingsApi { /** * Settings service. * @module purecloud-platform-client-v2/api/SettingsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js b/build/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js index 13fe266a1..3849d5658 100644 --- a/build/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +++ b/build/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js @@ -5,7 +5,7 @@ class SpeechTextAnalyticsApi { /** * SpeechTextAnalytics service. * @module purecloud-platform-client-v2/api/SpeechTextAnalyticsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/StationsApi.js b/build/src/purecloud-platform-client-v2/api/StationsApi.js index 55dabb050..91a7d7d62 100644 --- a/build/src/purecloud-platform-client-v2/api/StationsApi.js +++ b/build/src/purecloud-platform-client-v2/api/StationsApi.js @@ -5,7 +5,7 @@ class StationsApi { /** * Stations service. * @module purecloud-platform-client-v2/api/StationsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/SuggestApi.js b/build/src/purecloud-platform-client-v2/api/SuggestApi.js index d7f48fae7..ce349f934 100644 --- a/build/src/purecloud-platform-client-v2/api/SuggestApi.js +++ b/build/src/purecloud-platform-client-v2/api/SuggestApi.js @@ -5,7 +5,7 @@ class SuggestApi { /** * Suggest service. * @module purecloud-platform-client-v2/api/SuggestApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/TaskManagementApi.js b/build/src/purecloud-platform-client-v2/api/TaskManagementApi.js index 0f0a8bb20..17d6e420b 100644 --- a/build/src/purecloud-platform-client-v2/api/TaskManagementApi.js +++ b/build/src/purecloud-platform-client-v2/api/TaskManagementApi.js @@ -5,7 +5,7 @@ class TaskManagementApi { /** * TaskManagement service. * @module purecloud-platform-client-v2/api/TaskManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/TeamsApi.js b/build/src/purecloud-platform-client-v2/api/TeamsApi.js index 7440f3459..2221f6b35 100644 --- a/build/src/purecloud-platform-client-v2/api/TeamsApi.js +++ b/build/src/purecloud-platform-client-v2/api/TeamsApi.js @@ -5,7 +5,7 @@ class TeamsApi { /** * Teams service. * @module purecloud-platform-client-v2/api/TeamsApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -79,8 +79,12 @@ class TeamsApi { * Get team * * @param {String} teamId Team ID + * @param {Object} opts Optional parameters + * @param {Object} opts.expand Expand the division name */ - getTeam(teamId) { + getTeam(teamId, opts) { + opts = opts || {}; + // verify the required parameter 'teamId' is set if (teamId === undefined || teamId === null) { throw 'Missing the required parameter "teamId" when calling getTeam'; @@ -90,7 +94,7 @@ class TeamsApi { '/api/v2/teams/{teamId}', 'GET', { 'teamId': teamId }, - { }, + { 'expand': opts['expand'] }, { }, { }, null, diff --git a/build/src/purecloud-platform-client-v2/api/TelephonyApi.js b/build/src/purecloud-platform-client-v2/api/TelephonyApi.js index 74b3001e7..9245f3fe8 100644 --- a/build/src/purecloud-platform-client-v2/api/TelephonyApi.js +++ b/build/src/purecloud-platform-client-v2/api/TelephonyApi.js @@ -5,7 +5,7 @@ class TelephonyApi { /** * Telephony service. * @module purecloud-platform-client-v2/api/TelephonyApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js b/build/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js index 89e1cc819..b5d992428 100644 --- a/build/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +++ b/build/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js @@ -5,7 +5,7 @@ class TelephonyProvidersEdgeApi { /** * TelephonyProvidersEdge service. * @module purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/TextbotsApi.js b/build/src/purecloud-platform-client-v2/api/TextbotsApi.js index fb8ffee4a..d01fe81be 100644 --- a/build/src/purecloud-platform-client-v2/api/TextbotsApi.js +++ b/build/src/purecloud-platform-client-v2/api/TextbotsApi.js @@ -5,7 +5,7 @@ class TextbotsApi { /** * Textbots service. * @module purecloud-platform-client-v2/api/TextbotsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/TokensApi.js b/build/src/purecloud-platform-client-v2/api/TokensApi.js index 33d2bcd1f..58bffbb4e 100644 --- a/build/src/purecloud-platform-client-v2/api/TokensApi.js +++ b/build/src/purecloud-platform-client-v2/api/TokensApi.js @@ -5,7 +5,7 @@ class TokensApi { /** * Tokens service. * @module purecloud-platform-client-v2/api/TokensApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/UploadsApi.js b/build/src/purecloud-platform-client-v2/api/UploadsApi.js index 54b93c69f..968aa3170 100644 --- a/build/src/purecloud-platform-client-v2/api/UploadsApi.js +++ b/build/src/purecloud-platform-client-v2/api/UploadsApi.js @@ -5,7 +5,7 @@ class UploadsApi { /** * Uploads service. * @module purecloud-platform-client-v2/api/UploadsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/UsageApi.js b/build/src/purecloud-platform-client-v2/api/UsageApi.js index 4d0e8f4ce..b31b43920 100644 --- a/build/src/purecloud-platform-client-v2/api/UsageApi.js +++ b/build/src/purecloud-platform-client-v2/api/UsageApi.js @@ -5,7 +5,7 @@ class UsageApi { /** * Usage service. * @module purecloud-platform-client-v2/api/UsageApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/UserRecordingsApi.js b/build/src/purecloud-platform-client-v2/api/UserRecordingsApi.js index 85c9b8fdc..4f748c170 100644 --- a/build/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +++ b/build/src/purecloud-platform-client-v2/api/UserRecordingsApi.js @@ -5,7 +5,7 @@ class UserRecordingsApi { /** * UserRecordings service. * @module purecloud-platform-client-v2/api/UserRecordingsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/UsersApi.js b/build/src/purecloud-platform-client-v2/api/UsersApi.js index 4c0bf5603..062cf61d5 100644 --- a/build/src/purecloud-platform-client-v2/api/UsersApi.js +++ b/build/src/purecloud-platform-client-v2/api/UsersApi.js @@ -5,7 +5,7 @@ class UsersApi { /** * Users service. * @module purecloud-platform-client-v2/api/UsersApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -1320,6 +1320,32 @@ class UsersApi { ); } + /** + * Get chats for a user + * + * @param {Object} opts Optional parameters + * @param {Boolean} opts.excludeClosed Whether or not to exclude closed chats + * @param {Boolean} opts.includePresence Whether or not to include user presence + * @param {String} opts.after The key to start after + */ + getUsersChatsMe(opts) { + opts = opts || {}; + + + return this.apiClient.callApi( + '/api/v2/users/chats/me', + 'GET', + { }, + { 'excludeClosed': opts['excludeClosed'],'includePresence': opts['includePresence'],'after': opts['after'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Get list of Development Activities * Either moduleId or userId is required. Results are filtered based on the applicable permissions. diff --git a/build/src/purecloud-platform-client-v2/api/UtilitiesApi.js b/build/src/purecloud-platform-client-v2/api/UtilitiesApi.js index bdaee3ca3..77a731cf6 100644 --- a/build/src/purecloud-platform-client-v2/api/UtilitiesApi.js +++ b/build/src/purecloud-platform-client-v2/api/UtilitiesApi.js @@ -5,7 +5,7 @@ class UtilitiesApi { /** * Utilities service. * @module purecloud-platform-client-v2/api/UtilitiesApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/VoicemailApi.js b/build/src/purecloud-platform-client-v2/api/VoicemailApi.js index 353d9fbb6..c14b95b86 100644 --- a/build/src/purecloud-platform-client-v2/api/VoicemailApi.js +++ b/build/src/purecloud-platform-client-v2/api/VoicemailApi.js @@ -5,7 +5,7 @@ class VoicemailApi { /** * Voicemail service. * @module purecloud-platform-client-v2/api/VoicemailApi - * @version 206.0.0 + * @version 207.0.0 */ /** @@ -392,6 +392,61 @@ class VoicemailApi { ); } + /** + * Get a user's mailbox information + * + * @param {String} userId userId + */ + getVoicemailUserMailbox(userId) { + // verify the required parameter 'userId' is set + if (userId === undefined || userId === null) { + throw 'Missing the required parameter "userId" when calling getVoicemailUserMailbox'; + } + + return this.apiClient.callApi( + '/api/v2/voicemail/users/{userId}/mailbox', + 'GET', + { 'userId': userId }, + { }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + + /** + * List voicemail messages + * + * @param {String} userId User ID + * @param {Object} opts Optional parameters + * @param {Number} opts.pageSize Page size (default to 25) + * @param {Number} opts.pageNumber Page number (default to 1) + */ + getVoicemailUserMessages(userId, opts) { + opts = opts || {}; + + // verify the required parameter 'userId' is set + if (userId === undefined || userId === null) { + throw 'Missing the required parameter "userId" when calling getVoicemailUserMessages'; + } + + return this.apiClient.callApi( + '/api/v2/voicemail/users/{userId}/messages', + 'GET', + { 'userId': userId }, + { 'pageSize': opts['pageSize'],'pageNumber': opts['pageNumber'] }, + { }, + { }, + null, + ['PureCloud OAuth'], + ['application/json'], + ['application/json'] + ); + } + /** * Get a user's voicemail policy * diff --git a/build/src/purecloud-platform-client-v2/api/WebChatApi.js b/build/src/purecloud-platform-client-v2/api/WebChatApi.js index 48435d690..0890c58eb 100644 --- a/build/src/purecloud-platform-client-v2/api/WebChatApi.js +++ b/build/src/purecloud-platform-client-v2/api/WebChatApi.js @@ -5,7 +5,7 @@ class WebChatApi { /** * WebChat service. * @module purecloud-platform-client-v2/api/WebChatApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js b/build/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js index 56842020b..4a40080d1 100644 --- a/build/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +++ b/build/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js @@ -5,7 +5,7 @@ class WebDeploymentsApi { /** * WebDeployments service. * @module purecloud-platform-client-v2/api/WebDeploymentsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/WebMessagingApi.js b/build/src/purecloud-platform-client-v2/api/WebMessagingApi.js index a6f5087fb..ad2323bae 100644 --- a/build/src/purecloud-platform-client-v2/api/WebMessagingApi.js +++ b/build/src/purecloud-platform-client-v2/api/WebMessagingApi.js @@ -5,7 +5,7 @@ class WebMessagingApi { /** * WebMessaging service. * @module purecloud-platform-client-v2/api/WebMessagingApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/WidgetsApi.js b/build/src/purecloud-platform-client-v2/api/WidgetsApi.js index c0fefd2d4..2e3289cb0 100644 --- a/build/src/purecloud-platform-client-v2/api/WidgetsApi.js +++ b/build/src/purecloud-platform-client-v2/api/WidgetsApi.js @@ -5,7 +5,7 @@ class WidgetsApi { /** * Widgets service. * @module purecloud-platform-client-v2/api/WidgetsApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js b/build/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js index a56910c9e..5f45db990 100644 --- a/build/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +++ b/build/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js @@ -5,7 +5,7 @@ class WorkforceManagementApi { /** * WorkforceManagement service. * @module purecloud-platform-client-v2/api/WorkforceManagementApi - * @version 206.0.0 + * @version 207.0.0 */ /** diff --git a/build/src/purecloud-platform-client-v2/configuration.js b/build/src/purecloud-platform-client-v2/configuration.js index a4b0ef818..36c823807 100644 --- a/build/src/purecloud-platform-client-v2/configuration.js +++ b/build/src/purecloud-platform-client-v2/configuration.js @@ -35,6 +35,7 @@ class Configuration { this.basePath; this.authUrl; this.config; + this.gateway = undefined; this.logger = new Logger(); this.setEnvironment(); this.liveLoadConfig(); @@ -132,12 +133,72 @@ class Configuration { : this.live_reload_config; this.host = this.getConfigString('general', 'host') !== undefined ? this.getConfigString('general', 'host') : this.host; + if (this.getConfigString('gateway', 'host') !== undefined) { + let gateway = { + host: this.getConfigString('gateway', 'host') + }; + if (this.getConfigString('gateway', 'protocol') !== undefined) gateway.protocol = this.getConfigString('gateway', 'protocol'); + if (this.getConfigInt('gateway', 'port') !== undefined) gateway.port = this.getConfigInt('gateway', 'port'); + if (this.getConfigString('gateway', 'path_params_login') !== undefined) gateway.path_params_login = this.getConfigString('gateway', 'path_params_login'); + if (this.getConfigString('gateway', 'path_params_api') !== undefined) gateway.path_params_api = this.getConfigString('gateway', 'path_params_api'); + if (this.getConfigString('gateway', 'username') !== undefined) gateway.username = this.getConfigString('gateway', 'username'); + if (this.getConfigString('gateway', 'password') !== undefined) gateway.password = this.getConfigString('gateway', 'password'); + this.setGateway(gateway); + } else { + this.setGateway(); + } + this.setEnvironment(); // Update logging configs this.logger.setLogger(); } + /** + * @description Sets the gateway used by the session + * @param {object} gateway - Gateway Configuration interface + * @param {string} gateway.host - The address of the gateway. + * @param {string} gateway.protocol - (optional) The protocol to use. It will default to "https" if the parameter is not defined or empty. + * @param {number} gateway.port - (optional) The port to target. This parameter can be defined if a non default port is used and needs to be specified in the url (value must be greater or equal to 0). + * @param {string} gateway.path_params_login - (optional) An arbitrary string to be appended to the gateway url path for Login requests. + * @param {string} gateway.path_params_api - (optional) An arbitrary string to be appended to the gateway url path for API requests. + * @param {string} gateway.username - (optional) Not used at this stage (for a possible future use). + * @param {string} gateway.password - (optional) Not used at this stage (for a possible future use). + */ + setGateway(gateway) { + if (gateway) { + this.gateway = { + host: '' + }; + + if (gateway.protocol) this.gateway.protocol = gateway.protocol; + else this.gateway.protocol = 'https'; + + if (gateway.host) this.gateway.host = gateway.host; + else this.gateway.host = ''; + + if (gateway.port && gateway.port > -1) this.gateway.port = gateway.port; + else this.gateway.port = -1; + + if (gateway.path_params_login) { + this.gateway.path_params_login = gateway.path_params_login; + // Strip trailing slash + this.gateway.path_params_login = this.gateway.path_params_login.replace(/\/+$/, ''); + } else this.gateway.path_params_login = ''; + + if (gateway.path_params_api) { + this.gateway.path_params_api = gateway.path_params_api; + // Strip trailing slash + this.gateway.path_params_api = this.gateway.path_params_api.replace(/\/+$/, ''); + } else this.gateway.path_params_api = ''; + + if (gateway.username) this.gateway.username = gateway.username; + if (gateway.password) this.gateway.password = gateway.password; + } else { + this.gateway = undefined; + } + } + setEnvironment(env) { // Default value if (env) this.environment = env; @@ -155,6 +216,26 @@ class Configuration { this.authUrl = `https://login.${this.environment}`; } + getConfUrl(pathType, regionUrl) { + if (!this.gateway) return regionUrl; + if (!this.gateway.host) return regionUrl; + + var url = this.gateway.protocol + '://' + this.gateway.host; + if (this.gateway.port > -1) url = url + ':' + this.gateway.port.toString(); + if (pathType === 'login') { + if (this.gateway.path_params_login) { + if (this.gateway.path_params_login.startsWith('/')) url = url + this.gateway.path_params_login; + else url = url + '/' + this.gateway.path_params_login; + } + } else { + if (this.gateway.path_params_api) { + if (this.gateway.path_params_api.startsWith('/')) url = url + this.gateway.path_params_api; + else url = url + '/' + this.gateway.path_params_api; + } + } + return url; + } + getConfigString(section, key) { if (this.config._sections[section]) return this.config._sections[section][key]; } diff --git a/build/src/purecloud-platform-client-v2/index.js b/build/src/purecloud-platform-client-v2/index.js index 51c2e9c37..b29c1c166 100644 --- a/build/src/purecloud-platform-client-v2/index.js +++ b/build/src/purecloud-platform-client-v2/index.js @@ -111,7 +111,7 @@ import WorkforceManagementApi from './api/WorkforceManagementApi.js'; * *

      * @module purecloud-platform-client-v2/index - * @version 206.0.0 + * @version 207.0.0 */ class platformClient { constructor() { diff --git a/notificationMappings.json b/notificationMappings.json index 02370b5c1..92d3fdf00 100644 --- a/notificationMappings.json +++ b/notificationMappings.json @@ -56,6 +56,10 @@ "topic": "v2.audits.entitytype.{id}.entityid.{id}", "class": "AuditTopicAuditLogMessage" }, + { + "topic": "v2.bot.conversation.{id}.conversations.summaries", + "class": "ConversationSummaryTopicVirtualAgentsConversationSummaryEvent" + }, { "topic": "v2.businessunits.{id}.workforcemanagement.intraday", "class": "WfmBuIntradayDataUpdateTopicBuIntradayNotification" diff --git a/releaseNotes.md b/releaseNotes.md index c3a1c4f30..bfd881388 100644 --- a/releaseNotes.md +++ b/releaseNotes.md @@ -1,339 +1,10569 @@ -Platform API version: 8525 +Platform API version: 8583 -# Major Changes (5 changes) +# Major Changes (35 changes) + +**GET /api/v2/analytics/reporting/dashboards/users** (1 change) + +* Parameter deletedOnly was added + +**GET /api/v2/analytics/reporting/settings/users/{userId}/dashboards** (1 change) + +* Parameter deletedOnly was added + +**GET /api/v2/authorization/roles/{roleId}/users** (1 change) + +* Response 200 type was changed from UserEntityListing to UserReferenceEntityListing + +**GET /api/v2/contentmanagement/shared/{sharedId}** (2 changes) + +* Parameter redirect was removed +* Response 307 was removed + +**POST /api/v2/conversations/{conversationId}/suggestions/feedback** (1 change) + +* Has been deprecated + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 200 type was changed from DocumentVariation to DocumentVariationResponse + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 200 type was changed from DocumentVariation to DocumentVariationResponse + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations** (1 change) + +* Response 200 type was changed from DocumentVariationListing to DocumentVariationResponseListing + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations** (1 change) + +* Response 200 type was changed from DocumentVariation to DocumentVariationResponse + +**GET /api/v2/teams/{teamId}** (1 change) + +* Parameter expand was added + +**UserImage** (1 change) + +* Model UserImage was removed + +**DocumentVariation** (1 change) + +* Model DocumentVariation was removed + +**DocumentVariationListing** (1 change) + +* Model DocumentVariationListing was removed + +**Group** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**User** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**DashboardConfiguration** (1 change) + +* Required property dateDeleted was added + +**QueueMediaSettings** (1 change) + +* Property email was changed from MediaSettings to EmailMediaSettings + +**OrgUser** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**GroupUpdate** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**GroupCreate** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**ReplacementTerm** (1 change) + +* Enum value FACEBOOK was removed from property type + +**IntegrationType** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**DocumentBodyBlockWithHighlight** (2 changes) + +* Property list was changed from DocumentBodyList to DocumentBodyListWithHighlight +* Property table was changed from DocumentBodyTable to DocumentBodyTableWithHighlight + +**KnowledgeDocumentResponse** (1 change) + +* Property variations was changed from DocumentVariation[] to DocumentVariationResponse[] + +**KnowledgeDocumentVersionVariation** (1 change) + +* Property body was changed from DocumentBody to DocumentBodyResponse + +**KnowledgeGuestDocumentVariation** (1 change) + +* Property body was changed from DocumentBody to DocumentBodyResponse + +**TrustGroup** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**TrustUser** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**ChatMessageUser** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**UserMe** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**UpdateUser** (1 change) + +* Property images was changed from UserImage[] to Image[] + +**WebDeployment** (1 change) + +* Property flow was changed from DomainEntityRef to WebDeploymentFlowEntityRef + +**ExpandableWebDeployment** (1 change) + +* Property flow was changed from DomainEntityRef to WebDeploymentFlowEntityRef + + +# Minor Changes (2363 changes) + +**POST /api/v2/events/users/routingstatus** (1 change) + +* Response 409 was added + +**POST /api/v2/events/users/presence** (1 change) + +* Response 409 was added + +**POST /api/v2/events/conversations** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions/home** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions/limit** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions/{divisionId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/divisions/{divisionId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/authorization/divisions/{divisionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisionspermitted/me** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisionspermitted/paged/me** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisionspermitted/paged/{subjectId}** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/permissions** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/products** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/verifiers** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/verifiers/{verifierId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}/verifiers/{verifierId}** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/adfs** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/adfs** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/adfs** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/cic** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/cic** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/cic** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/gsuite** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/gsuite** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/gsuite** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/generic** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/generic** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/generic** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/identitynow** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/identitynow** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/identitynow** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/{providerId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/{providerId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/{providerId}** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders** (1 change) + +* Response 409 was added + +**POST /api/v2/identityproviders** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/authorizations/{clientId}** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/authorizations** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/scopes/{scopeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/scopes** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/okta** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/okta** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/okta** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/onelogin** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/onelogin** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/onelogin** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/ping** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/ping** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/ping** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/purecloud** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/purecloud** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/purecloud** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/pureengage** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/pureengage** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/pureengage** (1 change) + +* Response 409 was added + +**GET /api/v2/identityproviders/salesforce** (1 change) + +* Response 409 was added + +**PUT /api/v2/identityproviders/salesforce** (1 change) + +* Response 409 was added + +**DELETE /api/v2/identityproviders/salesforce** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/embeddedintegration** (1 change) + +* Response 409 was added + +**PUT /api/v2/organizations/embeddedintegration** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/ipaddressauthentication** (1 change) + +* Response 409 was added + +**PUT /api/v2/organizations/ipaddressauthentication** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/whitelist** (1 change) + +* Response 409 was added + +**PUT /api/v2/organizations/whitelist** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/authentication/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/organizations/authentication/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/tokens/me** (1 change) + +* Response 409 was added + +**HEAD /api/v2/tokens/me** (1 change) + +* Response 409 was added + +**DELETE /api/v2/tokens/me** (1 change) + +* Response 409 was added + +**DELETE /api/v2/tokens/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/agentui/agents/autoanswer/{agentId}/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/agentui/agents/autoanswer/{agentId}/settings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/agentui/agents/autoanswer/{agentId}/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/agentui/agents/autoanswer/{agentId}/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/alerts/active** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/alerts/{alertId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/alerting/interactionstats/alerts/{alertId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/alerting/interactionstats/alerts/{alertId}** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/alerts** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/rules/{ruleId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/alerting/interactionstats/rules/{ruleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/alerting/interactionstats/rules/{ruleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/rules** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/interactionstats/rules** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/interactionstats/alerts/unread** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/actions/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/agentcopilots/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/bots/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/details/query** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/{conversationId}/details** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/details** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/{conversationId}/details/properties** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/details/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/details/jobs/{jobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/analytics/conversations/details/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/details/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/details/jobs/availability** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/evaluations/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flowexecutions/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flows/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flows/observations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flows/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/journeys/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/knowledge/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/queues/observations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/ratelimits/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/routing/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/surveys/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/taskmanagement/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/teams/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/transcripts/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/aggregates/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/details/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/observations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/activity/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/details/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/details/jobs/{jobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/analytics/users/details/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/details/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/details/jobs/availability** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/botflows/{botFlowId}/divisions/reportingturns** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/botflows/{botFlowId}/reportingturns** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/botflows/{botFlowId}/sessions** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/dataretention/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/analytics/reporting/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/reporting/settings/dashboards/bulk/remove** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/settings/dashboards/query** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/reporting/settings/dashboards/query** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/dashboards/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/dashboards/users** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/reporting/dashboards/users/bulk/remove** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/settings/users/{userId}/dashboards** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/exports/metadata** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/reporting/exports** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/reporting/exports** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/{assistantId}/copilot** (1 change) + +* Response 409 was added + +**PUT /api/v2/assistants/{assistantId}/copilot** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/{assistantId}/queues/{queueId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/assistants/{assistantId}/queues/{queueId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/assistants/{assistantId}/queues/{queueId}** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/{assistantId}/queues** (1 change) + +* Response 409 was added + +**DELETE /api/v2/assistants/{assistantId}/queues** (1 change) + +* Response 409 was added + +**PATCH /api/v2/assistants/{assistantId}/queues** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/{assistantId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/assistants/{assistantId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/assistants/{assistantId}** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants** (1 change) + +* Response 409 was added + +**POST /api/v2/assistants** (1 change) + +* Response 409 was added + +**GET /api/v2/assistants/queues** (1 change) + +* Response 409 was added + +**POST /api/v2/audits/query** (1 change) + +* Response 409 was added + +**GET /api/v2/audits/query/{transactionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/audits/query/{transactionId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/audits/query/realtime** (1 change) + +* Response 409 was added + +**POST /api/v2/audits/query/realtime/related** (1 change) + +* Response 409 was added + +**GET /api/v2/audits/query/servicemapping** (1 change) + +* Response 409 was added + +**GET /api/v2/audits/query/realtime/servicemapping** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/subjects/me** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/subjects/{subjectId}** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/authorization/subjects/{subjectId}/divisions/{divisionId}/roles/{roleId}** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/subjects/{subjectId}/bulkadd** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/subjects/{subjectId}/bulkreplace** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/subjects/{subjectId}/bulkremove** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/{roleId}/users** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/{roleId}/users/add** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/{roleId}/users/remove** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/divisions/{divisionId}/grants** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/authorization/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/authorization/roles/{roleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/roles** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/roles/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/authorization/roles/default** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/{leftRoleId}/comparedefault/{rightRoleId}** (1 change) + +* Response 409 was added + +**POST /api/v2/authorization/roles/{leftRoleId}/comparedefault/{rightRoleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/roles/{roleId}/subjectgrants** (1 change) + +* Response 409 was added + +**GET /api/v2/authorization/subjects/rolecounts** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{subjectId}/roles** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{subjectId}/roles** (1 change) + +* Response 409 was added + +**POST /api/v2/screenrecording/token** (1 change) + +* Response 409 was added + +**GET /api/v2/billing/reports/billableusage** (1 change) + +* Response 409 was added + +**GET /api/v2/billing/trusteebillingoverview/{trustorOrgId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/callforwarding** (1 change) + +* Response 409 was added + +**GET /api/v2/carrierservices/integrations/emergencylocations/me** (1 change) + +* Response 409 was added + +**POST /api/v2/certificate/details** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/chats/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}/messages/{messageIds}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/{userId}/messages/{messageIds}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/messages/{messageId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/chats/messages/{messageId}/reactions** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/rooms/{roomJid}/messages** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/rooms/{roomJid}/messages/{messageId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/rooms/{roomJid}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/{userId}/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/users/{userId}/messages** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/users/{userId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/users/{userId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}/participants/{participantJid}** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/rooms/{roomJid}/participants/{userId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/rooms/{roomJid}/participants/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}/participants** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/rooms/{roomJid}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/rooms/{roomJid}** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/rooms** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/rooms/{roomJid}/messages/pins** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/rooms/{roomJid}/messages/pins/{pinnedMessageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/threads/{threadId}/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/cobrowse** (1 change) + +* Response 409 was added + +**POST /api/v2/scripts/{scriptId}/export** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/uploads/{uploadId}/status** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/{scriptId}/pages/{pageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/{scriptId}/pages** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/{scriptId}/pages/{pageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/{scriptId}/pages** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/{scriptId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published** (1 change) + +* Response 409 was added + +**POST /api/v2/scripts/published** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/published/{scriptId}/variables** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/{scriptId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/scripts** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/keyconfigurations/{keyconfigurationsId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/keyconfigurations/{keyconfigurationsId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/keyconfigurations** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/keyconfigurations** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/keyconfigurations/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/crossplatform/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/crossplatform/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/crossplatform/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/recording/crossplatform/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/mediaretentionpolicies** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/recording/mediaretentionpolicies/{policyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/recordingkeys** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/recordingkeys** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/recordingkeys/rotationschedule** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/recordingkeys/rotationschedule** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/localkeys** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/keyconfigurations/{keyConfigurationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/keyconfigurations/{keyConfigurationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/keyconfigurations** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/keyconfigurations** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/keyconfigurations/validate** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts/add** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts/update** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/contacts/unresolved** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/notes/add** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/notes/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/notes** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/notes/update** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/organizations/add** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/organizations/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/organizations** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/organizations/update** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/relationships** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/relationships/update** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/relationships/add** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/bulk/relationships/remove** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/contacts/{contactId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/notes** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/contacts/{contactId}/notes** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/contacts/{contactId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/contacts/{contactId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/identifiers** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/contacts/{contactId}/promotion** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/contacts/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/schemas/{schemaId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/schemas/{schemaId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/schemas** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/contacts** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/scan/contacts** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/contacts** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes/{noteId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/organizations/{externalOrganizationId}/notes** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}/relationships** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/{externalOrganizationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/organizations/{externalOrganizationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/organizations/{externalOrganizationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/schemas/{schemaId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/schemas/{schemaId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations/schemas** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor/{trustorId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/organizations/{externalOrganizationId}/trustor** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/organizations** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/organizations** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/scan/organizations** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/identifierlookup** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/journey/sessions** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/scan/notes** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/relationships/{relationshipId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/externalcontacts/relationships/{relationshipId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/relationships/{relationshipId}** (1 change) + +* Response 409 was added + +**POST /api/v2/externalcontacts/relationships** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/scan/relationships** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/reversewhitepageslookup** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/contacts/{contactId}/unresolved** (1 change) + +* Response 409 was added + +**/api/v2/externalcontacts/import/csv/jobs** (2 changes) + +* Path was added +* Operation POST was added + +**/api/v2/externalcontacts/import/csv/settings/{settingsId}** (4 changes) + +* Path was added +* Operation GET was added +* Operation PUT was added +* Operation DELETE was added + +**/api/v2/externalcontacts/import/csv/settings** (3 changes) + +* Path was added +* Operation GET was added +* Operation POST was added + +**/api/v2/externalcontacts/import/csv/uploads/{uploadId}/details** (2 changes) + +* Path was added +* Operation GET was added + +**/api/v2/externalcontacts/import/csv/uploads/{uploadId}/preview** (2 changes) + +* Path was added +* Operation GET was added + +**/api/v2/externalcontacts/import/csv/uploads** (2 changes) + +* Path was added +* Operation POST was added + +**GET /api/v2/contentmanagement/documents/{documentId}/content** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/documents/{documentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/documents** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/query** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/query** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/securityprofiles/{securityProfileId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/securityprofiles** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/shares/{shareId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/shares/{shareId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/shared/{sharedId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/shares** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/shares** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/status/{statusId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/status/{statusId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/status** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId}** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/query** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/usage** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces/{workspaceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/contentmanagement/workspaces/{workspaceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/contentmanagement/workspaces/{workspaceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/contentmanagement/workspaces** (1 change) + +* Response 409 was added + +**POST /api/v2/contentmanagement/workspaces** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/participants/attributes/search** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/barge** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/disconnect** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/assign** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/{conversationId}/tags** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/{conversationId}/utilizationlabel** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/secureattributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/faxes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/aftercallwork/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks/bulk/update** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks/bulk/disconnect** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/monitor** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/{conversationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/calls/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/maximumconferenceparties** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/coach** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/barge** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/agent** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/queue** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult/external** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/calls/{conversationId}/participants** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/calls/history** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/uuidata** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/callbacks/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/callbacks/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats/{conversationId}/communications/{communicationId}/typing** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats/{conversationId}/communications/{communicationId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/chats/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/chats/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/cobrowsesessions/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/cobrowsesessions/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/cobrowsesessions/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/messages/draft/attachments/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/emails/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/reconnect** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/emails/{conversationId}/messages/draft/attachments/{attachmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/emails/{conversationId}/messages/draft** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/emails/{conversationId}/messages/draft** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/{conversationId}/inboundmessages** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/emails/{conversationId}/participants/{participantId}/parkingstate** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/emails/agentless** (1 change) + +* Response 409 was added + +**GET /api/v2/emails/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/emails/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/cachedmedia/{cachedMediaItemId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messages/cachedmedia/{cachedMediaItemId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/cachedmedia** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{messageId}/details** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/participants/{participantId}/monitor** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/messages/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messages/{conversationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/messages/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messages/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messages/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media/{mediaId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/inbound/open** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{integrationId}/inbound/open/event** (1 change) + +* Response 409 was added **POST /api/v2/conversations/messages/{integrationId}/inbound/open/message** (1 change) -* Parameter prefetchConversationId was added +* Response 409 was added + +**POST /api/v2/conversations/messages/{integrationId}/inbound/open/receipt** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/typing** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/screenshares/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/screenshares/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/screenshares/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/socials/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/socials/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/socials/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/videos/{conversationId}/recordingstate** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/videos/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/videos/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/threadingtimeline** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/messaging/threadingtimeline** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/facebook/app** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/facebook/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/integrations/facebook/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/integrations/facebook/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/facebook** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/facebook/permissions** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/instagram/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/integrations/instagram/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/integrations/instagram/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/instagram** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/open/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/integrations/open/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/integrations/open/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/open** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messaging/integrations/open** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/settings/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/messaging/settings/default** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/settings/default** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messaging/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/supportedcontent/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/messaging/supportedcontent/default** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/supportedcontent** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/messaging/supportedcontent** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/whatsapp/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/messaging/integrations/whatsapp/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/messaging/integrations/whatsapp/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/messaging/integrations/whatsapp** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/codes/{addCommunicationCode}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/{conversationId}/participants/{participantId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/digits** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/callbacks** (1 change) + +* Response 409 was added + +**PATCH /api/v2/conversations/{conversationId}/participants/{participantId}/attributes** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/participants/{participantId}/wrapup** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace/agent** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace/queue** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace/external** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/{conversationId}/participants/{participantId}/flaggedreason** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/{conversationId}/participants/{participantId}/flaggedreason** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions/{secureSessionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/participants/{participantId}/secureivrsessions** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/suggestions/feedback** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/suggestions** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/suggestions/{suggestionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/suggestions/{suggestionId}/engagement** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/summaries/{summaryId}/feedback** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/credentials/{credentialId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/credentials/{credentialId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/integrations/credentials/{credentialId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/credentials/types** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/credentials** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/credentials** (1 change) + +* Response 409 was added + +**POST /api/v2/uploads/learning/coverart** (1 change) + +* Response 409 was added + +**POST /api/v2/uploads/workforcemanagement/historicaldata/csv** (1 change) + +* Response 409 was added + +**POST /api/v2/uploads/publicassets/images** (1 change) + +* Response 409 was added + +**POST /api/v2/uploads/recordings** (1 change) + +* Response 409 was added + +**GET /api/v2/dataextensions/coretypes/{coretypeName}** (1 change) + +* Response 409 was added + +**GET /api/v2/dataextensions/coretypes** (1 change) + +* Response 409 was added + +**GET /api/v2/dataextensions/limits** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/divisionviews/{datatableId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/export/jobs/{exportJobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/datatables/{datatableId}/export/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/import/jobs/{importJobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/import/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/datatables/{datatableId}/import/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/rows/{rowId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/flows/datatables/{datatableId}/rows/{rowId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/datatables/{datatableId}/rows** (1 change) + +* Response 409 was added + +**GET /api/v2/date** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/campaigns/{campaignId}/agents/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/attemptlimits/{attemptLimitsId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/attemptlimits/{attemptLimitsId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/attemptlimits/{attemptLimitsId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/attemptlimits** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/attemptlimits** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/callanalysisresponsesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/callanalysisresponsesets** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/callabletimesets/{callableTimeSetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/callabletimesets/{callableTimeSetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/callabletimesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/callabletimesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/campaigns/{campaignId}/callback/schedule** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/divisionviews/{campaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/interactions** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/linedistribution** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/progress** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/campaigns/{campaignId}/progress** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/agentownedmappingpreview/results** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/campaigns/{campaignId}/agentownedmappingpreview** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/diagnostics** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/skillcombinations** (1 change) + +* Response 409 was added + +**/api/v2/outbound/campaigns/{campaignId}/start** (2 changes) + +* Path was added +* Operation POST was added + +**/api/v2/outbound/campaigns/{campaignId}/stop** (2 changes) + +* Path was added +* Operation POST was added + +**GET /api/v2/outbound/campaignrules/{campaignRuleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/campaignrules/{campaignRuleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaignrules** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/campaignrules** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/schedules/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/schedules/campaigns/{campaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/campaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/{campaignId}/stats** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/campaigns/progress** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/all/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/campaigns/all** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/divisionviews/{contactListId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/export** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/export** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlistfilters/preview** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlistfilters/{contactListFilterId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/contactlistfilters/{contactListFilterId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlistfilters/{contactListFilterId}** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlistfilters/bulk/retrieve** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlistfilters** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlistfilters** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/importstatus** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlists/{contactListId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/timezonemappingpreview** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlisttemplates/{contactListTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlisttemplates/{contactListTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlisttemplates** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlisttemplates** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlisttemplates/bulk/add** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlisttemplates/bulk/retrieve** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/clear** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/contacts/bulk/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/contactlists/{contactListId}/contacts/bulk/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts/bulk/update** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts/bulk** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts/bulk/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts/search** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/contactlists/{contactListId}/contacts** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/contactlists/{contactListId}/contacts** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/conversations/{conversationId}/dnc** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/dnclists/{dncListId}/customexclusioncolumns** (1 change) + +* Response 409 was added + +**PATCH /api/v2/outbound/dnclists/{dncListId}/customexclusioncolumns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/divisionviews/{dncListId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/divisionviews** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/dnclists/{dncListId}/emailaddresses** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/dnclists/{dncListId}/emailaddresses** (1 change) + +* Response 409 was added + +**PATCH /api/v2/outbound/dnclists/{dncListId}/emailaddresses** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/{dncListId}/export** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/dnclists/{dncListId}/export** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/{dncListId}/importstatus** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/dnclists/{dncListId}/phonenumbers** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/dnclists/{dncListId}/phonenumbers** (1 change) + +* Response 409 was added + +**PATCH /api/v2/outbound/dnclists/{dncListId}/phonenumbers** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists/{dncListId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/dnclists/{dncListId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/dnclists** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/dnclists** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/events/{eventId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/events** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/filespecificationtemplates** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/importtemplates/{importTemplateId}/importstatus** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/importtemplates/{importTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/importtemplates/{importTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/importtemplates** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/importtemplates/bulk/add** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/messagingcampaigns/progress** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/rulesets/{ruleSetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/rulesets/{ruleSetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/rulesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/rulesets** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/sequences/{sequenceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/sequences/{sequenceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/sequences/{sequenceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/schedules/sequences/{sequenceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/sequences** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/sequences** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/sequences** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/wrapupcodemappings** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/digitalrulesets/{digitalRuleSetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/digitalrulesets/{digitalRuleSetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/digitalrulesets** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/digitalrulesets** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/divisionviews/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/progress** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/messagingcampaigns/{messagingCampaignId}/diagnostics** (1 change) + +* Response 409 was added + +**/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/start** (2 changes) + +* Path was added +* Operation POST was added + +**/api/v2/outbound/messagingcampaigns/{messagingCampaignId}/stop** (2 changes) + +* Path was added +* Operation POST was added + +**GET /api/v2/outbound/messagingcampaigns** (1 change) + +* Response 409 was added + +**POST /api/v2/outbound/messagingcampaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/schedules/emailcampaigns/{emailCampaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/emailcampaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/outbound/schedules/messagingcampaigns/{messagingCampaignId}** (1 change) + +* Response 409 was added + +**GET /api/v2/outbound/schedules/messagingcampaigns** (1 change) + +* Response 409 was added + +**GET /api/v2/mobiledevices/{deviceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/mobiledevices/{deviceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/mobiledevices/{deviceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/mobiledevices** (1 change) + +* Response 409 was added + +**POST /api/v2/mobiledevices** (1 change) + +* Response 409 was added + +**GET /api/v2/fieldconfig** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/individuals** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/members** (1 change) + +* Response 409 was added + +**DELETE /api/v2/groups/{groupId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/profile** (1 change) + +* Response 409 was added + +**GET /api/v2/profiles/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/groups/{groupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/groups** (1 change) + +* Response 409 was added + +**POST /api/v2/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/search** (1 change) + +* Response 409 was added + +**POST /api/v2/groups/search** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/{languageId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/languages/{languageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languages** (1 change) + +* Response 409 was added + +**POST /api/v2/languages** (1 change) + +* Response 409 was added + +**GET /api/v2/locations/{locationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/locations/{locationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/locations/{locationId}/sublocations** (1 change) + +* Response 409 was added + +**GET /api/v2/locations** (1 change) + +* Response 409 was added + +**POST /api/v2/locations** (1 change) + +* Response 409 was added + +**GET /api/v2/locations/search** (1 change) + +* Response 409 was added + +**POST /api/v2/locations/search** (1 change) + +* Response 409 was added + +**PATCH /api/v2/organizations/features/{featureName}** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/me** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/adjacents** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/superiors** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/directreports** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/favorites** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/translations/builtin** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/translations/organization** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/translations** (1 change) + +* Response 409 was added + +**GET /api/v2/languages/translations/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/profile** (1 change) + +* Response 409 was added + +**GET /api/v2/profiles/users** (1 change) + +* Response 409 was added + +**GET /api/v2/downloads/{downloadId}** (1 change) + +* Response 409 was added + +**POST /api/v2/employeeperformance/externalmetrics/data** (1 change) + +* Response 409 was added + +**GET /api/v2/employeeperformance/externalmetrics/definitions/{metricId}** (1 change) + +* Response 409 was added + +**GET /api/v2/employeeperformance/externalmetrics/definitions** (1 change) + +* Response 409 was added + +**POST /api/v2/employeeperformance/externalmetrics/definitions** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/{instanceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/instances/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/querycapabilities** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/instances/query** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/settings/executiondata** (1 change) + +* Response 409 was added + +**PATCH /api/v2/flows/instances/settings/executiondata** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/settings/loglevels/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/flows/instances/settings/loglevels/default** (1 change) + +* Response 409 was added + +**DELETE /api/v2/flows/instances/settings/loglevels/default** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/{flowId}/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**PUT /api/v2/flows/{flowId}/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**DELETE /api/v2/flows/{flowId}/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/settings/loglevels/characteristics** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/instances/settings/loglevels** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/fax/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/documents/{documentId}/content** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/documents/{documentId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/fax/documents/{documentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/fax/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/fax/summary** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/status** (1 change) + +* Response 409 was added + +**PUT /api/v2/gamification/status** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/leaderboard** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/leaderboard/bestpoints** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/leaderboard/all** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/leaderboard/all/bestpoints** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/metricdefinitions/{metricDefinitionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/metricdefinitions** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/templates/{templateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/templates** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/users/me/query** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/users/{userId}/query** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/gamification/profiles/{profileId}** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/activate** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/deactivate** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/users/me** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{sourceProfileId}/metrics/{sourceMetricId}/link** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}/metrics/{metricId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/gamification/profiles/{profileId}/metrics/{metricId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}/metrics/objectivedetails** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}/metrics** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/users/{userId}/details** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/details** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/members** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/groups/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/groups/trends/all** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/users/{userId}/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/insights/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/profiles/{profileId}/members** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/members** (1 change) + +* Response 409 was added + +**POST /api/v2/gamification/profiles/{profileId}/members/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/users/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/profiles/{profileId}/metrics/{metricId}/users/{userId}/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/bestpoints** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/attendance** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/points/alltime** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/points/average** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/points/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/values/average** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/bestpoints** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/attendance** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/points/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/points/alltime** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/{userId}/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/points/average** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/values/average** (1 change) + +* Response 409 was added + +**GET /api/v2/gamification/scorecards/users/values/trends** (1 change) + +* Response 409 was added + +**GET /api/v2/gdpr/requests/{requestId}** (1 change) + +* Response 409 was added + +**GET /api/v2/gdpr/requests** (1 change) + +* Response 409 was added + +**POST /api/v2/gdpr/requests** (1 change) + +* Response 409 was added + +**GET /api/v2/gdpr/subjects** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/geolocations/{clientId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/geolocations/{clientId}** (1 change) + +* Response 409 was added + +**GET /api/v2/geolocations/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/geolocations/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/greetings/{greetingId}/media** (1 change) + +* Response 409 was added + +**GET /api/v2/greetings/{greetingId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/greetings/{greetingId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/greetings/{greetingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/greetings/defaults** (1 change) + +* Response 409 was added + +**PUT /api/v2/groups/{groupId}/greetings/defaults** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/greetings** (1 change) + +* Response 409 was added + +**POST /api/v2/groups/{groupId}/greetings** (1 change) + +* Response 409 was added + +**GET /api/v2/greetings/defaults** (1 change) + +* Response 409 was added + +**PUT /api/v2/greetings/defaults** (1 change) + +* Response 409 was added + +**GET /api/v2/greetings** (1 change) + +* Response 409 was added + +**POST /api/v2/greetings** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/greetings/defaults** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/greetings/defaults** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/greetings** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/greetings** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/clientapps** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/{integrationId}/config/current** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/{integrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/integrations/{integrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/integrations/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/types/{typeId}/configschemas/{configType}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/types/{typeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/types** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/userapps** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/certificates/truststore** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/certificates** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/draft** (1 change) + +* Response 409 was added + +**DELETE /api/v2/integrations/actions/{actionId}/draft** (1 change) + +* Response 409 was added + +**PATCH /api/v2/integrations/actions/{actionId}/draft** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/draft/test** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft/schemas/{fileName}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft/templates/{fileName}** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/draft/publish** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft/validation** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/execute** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/integrations/actions/{actionId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/integrations/actions/{actionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/test** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/schemas/{fileName}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/templates/{fileName}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/drafts** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/drafts** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/botconnector/{integrationId}/bots** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/botconnector/{integrationId}/bots** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/botconnector/{integrationId}/bots/{botId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/botconnector/{integrationId}/bots/summaries** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/botconnector/{integrationId}/bots/{botId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/audioconnector/{integrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/audioconnector** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/dialogflow/agents/{agentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/dialogflow/agents** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/dialogflowcx/agents/{agentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/dialogflowcx/agents** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lex/bot/alias/{aliasId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lex/bot/{botId}/aliases** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lex/bots** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lexv2/bot/alias/{aliasId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lexv2/bot/{botId}/aliases** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/lexv2/bots** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/launch/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/launch/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/stt/engines/{engineId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/stt/engines** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/engines/{engineId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/engines** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/speech/tts/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/engines/{engineId}/voices/{voiceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/speech/tts/engines/{engineId}/voices** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actionmaps/{actionMapId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/actionmaps/{actionMapId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actionmaps** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actiontargets/{actionTargetId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/journey/actiontargets/{actionTargetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actiontargets** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actiontemplates/{actionTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/actiontemplates/{actionTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actiontemplates** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actionmaps/estimates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/actionmaps/estimates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/actionmaps/estimates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/sessions/{sessionId}/events** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/flows/paths/query** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/{outcomeId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/outcomes/{outcomeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/sessions/{sessionId}/outcomescores** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/outcomes/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/predictors** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/segments/{segmentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/journey/segments/{segmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/segments** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/sessions/{sessionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/views/encodings/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/eventdefinitions/{eventDefinitionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/eventdefinitions** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/latest** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}/results/charts/{chartId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/search** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/categories/{categoryId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports/{importId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/imports** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/integrations/{integrationId}/options** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}/phrasegroups/{phraseGroupId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/unanswered/groups/{groupId}/phrasegroups/{phraseGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce/{sourceId}/sync** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/salesforce** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow/{sourceId}/sync** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/sources/servicenow** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings/{trainingId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings/{trainingId}/promote** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/trainings** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/answers** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations/{documentVariationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/variations** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}/variations/{variationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/versions/{versionId}/variations** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/copies** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/presentations** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback/{feedbackId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback/{feedbackId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/feedback** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/query** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs/{exportJobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs/{exportJobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs/{importJobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/import/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs/{syncJobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations/users/query** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/operations** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search/{searchId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search/suggestions** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/search** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/{documentId}/views** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/languageunderstanding/domains/{domainId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/domains** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/feedback** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/domains/{domainId}/feedback** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/drafts** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/miners/{minerId}/drafts** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/intents/{intentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/intents** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/languageunderstanding/miners/{minerId}** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/miners/{minerId}/execute** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/miners** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/topics/{topicId}** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/topics** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/miners/{minerId}/topics/{topicId}/phrases/{phraseId}** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/miners/{minerId}/uploads** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/report** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/detect** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/domains/{domainId}/versions** (1 change) + +* Response 409 was added + +**POST /api/v2/languageunderstanding/domains/{domainId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/license/definitions/{licenseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/license/definitions** (1 change) + +* Response 409 was added + +**POST /api/v2/license/infer** (1 change) + +* Response 409 was added + +**GET /api/v2/license/toggles/{featureName}** (1 change) + +* Response 409 was added + +**POST /api/v2/license/toggles/{featureName}** (1 change) + +* Response 409 was added + +**POST /api/v2/license/organization** (1 change) + +* Response 409 was added + +**GET /api/v2/license/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/license/users** (1 change) + +* Response 409 was added + +**POST /api/v2/license/users** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces/{namespaceName}/limits/{limitName}/counts** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces/{namespaceName}/counts** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/changerequests/{requestId}** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/changerequests** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/docs** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/docs/freetrial** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces/{namespaceName}** (1 change) + +* Response 409 was added + +**GET /api/v2/organizations/limits/namespaces/{namespaceName}/defaults** (1 change) + +* Response 409 was added + +**GET /api/v2/diagnostics/logcapture/browser/entries/download/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/diagnostics/logcapture/browser/entries/download/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/diagnostics/logcapture/browser/entries/query** (1 change) + +* Response 409 was added + +**GET /api/v2/diagnostics/logcapture/browser/users** (1 change) + +* Response 409 was added + +**GET /api/v2/diagnostics/logcapture/browser/users/{userId}** (1 change) + +* Response 409 was added + +**POST /api/v2/diagnostics/logcapture/browser/users/{userId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/diagnostics/logcapture/browser/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/messaging/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/settings/default** (1 change) + +* Response 409 was added + +**PUT /api/v2/messaging/settings/default** (1 change) + +* Response 409 was added + +**DELETE /api/v2/messaging/settings/default** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/messaging/settings/{messageSettingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/messaging/supportedcontent/{supportedContentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/messaging/supportedcontent** (1 change) + +* Response 409 was added + +**POST /api/v2/messaging/supportedcontent** (1 change) + +* Response 409 was added + +**GET /api/v2/ipranges** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/deployments/{deploymentId}/customers/{customerCookieId}/ping** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/answers** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/feedback** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/guest/sessions/{sessionId}/documents** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/views** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/{documentId}/copies** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/presentations** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/guest/sessions/{sessionId}/categories** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/search** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions/{sessionId}/documents/search/suggestions** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/guest/sessions/{sessionId}/documents/search/{searchId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/guest/sessions** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/surveys/scorable** (1 change) + +* Response 409 was added + +**PUT /api/v2/quality/surveys/scorable** (1 change) + +* Response 409 was added + +**GET /api/v2/documentation/search** (1 change) + +* Response 409 was added + +**POST /api/v2/documentation/search** (1 change) + +* Response 409 was added + +**GET /api/v2/documentation/gkn/search** (1 change) + +* Response 409 was added + +**POST /api/v2/documentation/gkn/search** (1 change) + +* Response 409 was added + +**POST /api/v2/webchat/guest/conversations** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/token/refresh** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/token/oauthcodegrantjwtexchange** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/calendar/data/ics** (1 change) + +* Response 409 was added + +**GET /api/v2/notifications/availabletopics** (1 change) + +* Response 409 was added + +**GET /api/v2/notifications/channels** (1 change) + +* Response 409 was added + +**POST /api/v2/notifications/channels** (1 change) + +* Response 409 was added + +**HEAD /api/v2/notifications/channels/{channelId}** (1 change) + +* Response 409 was added + +**GET /api/v2/notifications/channels/{channelId}/subscriptions** (1 change) + +* Response 409 was added + +**POST /api/v2/notifications/channels/{channelId}/subscriptions** (1 change) + +* Response 409 was added + +**PUT /api/v2/notifications/channels/{channelId}/subscriptions** (1 change) + +* Response 409 was added + +**DELETE /api/v2/notifications/channels/{channelId}/subscriptions** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/clients/{clientId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/oauth/clients/{clientId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/oauth/clients/{clientId}** (1 change) + +* Response 409 was added + +**POST /api/v2/oauth/clients/{clientId}/secret** (1 change) + +* Response 409 was added + +**POST /api/v2/oauth/clients/{clientId}/usage/query** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/clients/{clientId}/usage/summary** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/clients/{clientId}/usage/query/results/{executionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/oauth/clients** (1 change) + +* Response 409 was added + +**POST /api/v2/oauth/clients** (1 change) + +* Response 409 was added + +**GET /api/v2/usage/events/definitions** (1 change) + +* Response 409 was added + +**GET /api/v2/usage/events/definitions/{eventDefinitionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees/audits** (1 change) + +* Response 409 was added + +**/api/v2/orgauthorization/trustees/care** (3 changes) + +* Path was added +* Operation GET was added +* Operation POST was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers/{trusteeUserId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/clonedusers** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/default** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees/default** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/pairings/{pairingId}** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/pairings** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roledivisions** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups/{trusteeGroupId}/roles** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees/{trusteeOrgId}/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roledivisions** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/users/{trusteeUserId}/roles** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/users** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees/{trusteeOrgId}/users** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees/{trusteeOrgId}/clonedusers** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees/{trusteeOrgId}/clonedusers/{trusteeUserId}** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustor/audits** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors/{trustorOrgId}/groups/{trustorGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors/{trustorOrgId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors/{trustorOrgId}/users/{trusteeUserId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors/{trustorOrgId}/users** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustors** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustors** (1 change) + +* Response 409 was added + +**GET /api/v2/orgauthorization/trustees** (1 change) + +* Response 409 was added + +**POST /api/v2/orgauthorization/trustees** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orgauthorization/trustees** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/outofoffice** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/outofoffice** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/estimatedwaittime** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/mediatypes/{mediaType}/estimatedwaittime** (1 change) + +* Response 409 was added + +**GET /api/v2/users/presences/purecloud/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/users/presences/{sourceId}/bulk** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/presences/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/presencedefinitions/{presenceId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/presencedefinitions/{presenceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/presencedefinitions/{presenceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/presencedefinitions** (1 change) + +* Response 409 was added + +**POST /api/v2/presencedefinitions** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/definitions/{definitionId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/presence/definitions/{definitionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/definitions** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/sources/{sourceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/sources** (1 change) + +* Response 409 was added + +**GET /api/v2/systempresences** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/presences/purecloud** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/presences/{sourceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/presence/users/{userId}/primarysource** (1 change) + +* Response 409 was added + +**PUT /api/v2/presence/users/{userId}/primarysource** (1 change) + +* Response 409 was added + +**POST /api/v2/processautomation/triggers/topics/{topicName}/test** (1 change) + +* Response 409 was added + +**GET /api/v2/processautomation/triggers/topics** (1 change) + +* Response 409 was added + +**GET /api/v2/processautomation/triggers/{triggerId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/processautomation/triggers/{triggerId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/processautomation/triggers/{triggerId}** (1 change) + +* Response 409 was added + +**POST /api/v2/processautomation/triggers/{triggerId}/test** (1 change) + +* Response 409 was added + +**GET /api/v2/processautomation/triggers** (1 change) + +* Response 409 was added + +**POST /api/v2/processautomation/triggers** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/agents/activity** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/batchrequests** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/batchrequests/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/calibrations/{calibrationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/quality/calibrations/{calibrationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/quality/calibrations/{calibrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/calibrations** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/calibrations** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/conversations/audits/query** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/conversations/audits/query/{transactionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/conversations/audits/query/{transactionId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/recordings/deletionprotection** (1 change) + +* Response 409 was added + +**PUT /api/v2/recordings/deletionprotection** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/conversations/{conversationId}/evaluations** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/conversations/{conversationId}/surveys** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/evaluations/aggregates/query/me** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/evaluations/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/evaluations/{formId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/evaluations/bulk/contexts** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/evaluations** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/evaluations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/evaluations/scoring** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/evaluators/activity** (1 change) + +* Response 409 was added + +**GET /api/v2/orphanrecordings/{orphanId}/media** (1 change) + +* Response 409 was added + +**GET /api/v2/orphanrecordings/{orphanId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/orphanrecordings/{orphanId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/orphanrecordings/{orphanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/orphanrecordings** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/evaluations/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/evaluations** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/publishedforms/evaluations** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/surveys/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/surveys** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/publishedforms/surveys** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordingmetadata/{recordingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordings/{recordingId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/{conversationId}/recordings/{recordingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordingmetadata** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordings** (1 change) + +* Response 409 was added + +**GET /api/v2/recordings/retention/query** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/jobs/{jobId}/failedrecordings** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/jobs/{jobId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/jobs/{jobId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/recording/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/recording/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/recording/uploads/reports/{reportId}** (1 change) + +* Response 409 was added + +**POST /api/v2/recording/uploads/reports** (1 change) + +* Response 409 was added + +**POST /api/v2/recordings/screensessions/metadata** (1 change) + +* Response 409 was added + +**GET /api/v2/recordings/screensessions/details** (1 change) + +* Response 409 was added + +**PATCH /api/v2/recordings/screensessions/{recordingSessionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/recordings/screensessions** (1 change) + +* Response 409 was added + +**POST /api/v2/recordings/screensessions/acknowledge** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys/{formId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/quality/forms/surveys/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys/{formId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys/bulk/contexts** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/surveys** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/surveys/{surveyId}** (1 change) + +* Response 409 was added + +**POST /api/v2/quality/surveys/scoring** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms/{formId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/forms** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms/{formId}** (1 change) + +* Response 409 was added + +**GET /api/v2/quality/publishedforms** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/alerts/{alertId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/alerting/alerts/{alertId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/alerting/alerts/{alertId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/alerting/alerts/{alertId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/alerting/alerts/bulk** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/alerts/query** (1 change) + +* Response 409 was added + +**GET /api/v2/alerting/rules/{ruleId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/alerting/rules/{ruleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/alerting/rules/{ruleId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/alerting/rules/bulk** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/rules/bulk/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/rules/query** (1 change) + +* Response 409 was added + +**POST /api/v2/alerting/rules** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/libraries/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/libraries** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/libraries** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/libraries/{libraryId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/responsemanagement/libraries/{libraryId}** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/responses/query** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/responses/{responseId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/responsemanagement/responses/{responseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/responses** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/responses** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/responseassets/{responseAssetId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/responsemanagement/responseassets/{responseAssetId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/responsemanagement/responseassets/{responseAssetId}** (1 change) + +* Response 409 was added + +**GET /api/v2/responsemanagement/responseassets/status/{statusId}** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/responseassets/uploads** (1 change) + +* Response 409 was added + +**POST /api/v2/responsemanagement/responseassets/search** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/availablemediatypes** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/languages/{languageId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/languages/{languageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/languages** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/languages** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/divisionviews/all** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/queues/{queueId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/queues/{queueId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/queues/{queueId}/wrapupcodes** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/queues/{queueId}/wrapupcodes/{codeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/me** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/queues** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/settings/transcription** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/settings/transcription** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/settings/transcription** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/settings/contactcenter** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/settings/contactcenter** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/settings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skills/{skillId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/skills/{skillId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skills** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/labels/{labelId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/utilization/labels/{labelId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/utilization/labels/{labelId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/labels/{labelId}/agents** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/labels** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/utilization/labels** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/assessments/{assessmentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/assessments/{assessmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/assessments** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/assessments** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/assessments/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/assessments/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/assessments/jobs** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/domains/{domainId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/email/domains/{domainId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/email/domains/{domainId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/email/domains/{domainId}/validate** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/domains/{domainId}/testconnection** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/domains** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/domains** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/setup** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/outbound/domains/{domainId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/email/outbound/domains/{domainId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/outbound/domains/{domainId}/search** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/outbound/domains/{domainId}/activation** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/email/outbound/domains/{domainId}/activation** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/outbound/domains** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/outbound/domains** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/domains/{domainName}/routes/{routeId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/email/domains/{domainName}/routes/{routeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/email/domains/{domainName}/routes** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/domains/{domainName}/routes** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/email/outbound/domains/simulated** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/message/recipients/{recipientId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/message/recipients/{recipientId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/message/recipients** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/addresses/{addressId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/sms/addresses/{addressId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/addresses** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/sms/addresses** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/availablephonenumbers** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/phonenumbers/{addressId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/sms/phonenumbers** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/predictors/{predictorId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/predictors** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors/keyperformanceindicators** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors/{predictorId}/models/{modelId}/features** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/predictors/{predictorId}/models** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/queues/{queueId}/members/{memberId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/queues/{queueId}/members/{memberId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/members** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/queues/{queueId}/members** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/queues/{queueId}/members** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/queues/{queueId}/users/{memberId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/queues/{queueId}/users/{memberId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/users** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/queues/{queueId}/users** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/queues/{queueId}/users** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/assistant** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/comparisonperiods/{comparisonPeriodId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/queues/{queueId}/comparisonperiods** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skillgroups/{skillGroupId}/members/divisions** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/skillgroups/{skillGroupId}/members/divisions** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skillgroups/{skillGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/skillgroups/{skillGroupId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/routing/skillgroups/{skillGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skillgroups/{skillGroupId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/skillgroups** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/skillgroups** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/directroutingbackup/settings/me** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/directroutingbackup/settings/me** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/directroutingbackup/settings/me** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/users/{userId}/directroutingbackup/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/users/{userId}/directroutingbackup/settings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/users/{userId}/directroutingbackup/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/users/{userId}/utilization** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/wrapupcodes/divisionviews/{codeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/wrapupcodes/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/wrapupcodes/{codeId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/routing/wrapupcodes/{codeId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/wrapupcodes/{codeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/wrapupcodes** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/wrapupcodes** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/resourcetypes/{resourceType}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/resourcetypes** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/schemas** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/groups/{groupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/serviceproviderconfig** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/users** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/users/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/resourcetypes/{resourceType}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/resourcetypes** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/schemas** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/groups/{groupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/serviceproviderconfig** (1 change) + +* Response 409 was added + +**GET /api/v2/scim/v2/users** (1 change) + +* Response 409 was added + +**GET /api/v2/search** (1 change) + +* Response 409 was added + +**POST /api/v2/search** (1 change) + +* Response 409 was added + +**GET /api/v2/search/suggest** (1 change) + +* Response 409 was added + +**POST /api/v2/search/suggest** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/transcripts/query** (1 change) + +* Response 409 was added + +**GET /api/v2/settings/executiondata** (1 change) + +* Response 409 was added + +**PATCH /api/v2/settings/executiondata** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/categories/{categoryId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/categories/{categoryId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/dictionaryfeedback/{dictionaryFeedbackId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/dictionaryfeedback** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/dictionaryfeedback** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/sentimentfeedback/{sentimentFeedbackId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/sentimentfeedback** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/sentimentfeedback** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/sentimentfeedback** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/{programId}/transcriptionengines** (1 change) + +* Response 409 was added + +**PUT /api/v2/speechandtextanalytics/programs/{programId}/transcriptionengines** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/transcriptionengines/dialects** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/sentiment/dialects** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/speechandtextanalytics/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/speechandtextanalytics/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/conversations/{conversationId}/categories** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/general/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/general** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/{programId}/mappings** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/publishjobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/programs/publishjobs** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/{programId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/speechandtextanalytics/programs/{programId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/mappings** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/publishjobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/topics/publishjobs** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/{topicId}** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/dialects** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/topics/general/status** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/programs/unpublished** (1 change) + +* Response 409 was added + +**POST /api/v2/speechandtextanalytics/transcripts/search** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturls** (1 change) + +* Response 409 was added + +**GET /api/v2/teams/{teamId}/members** (1 change) + +* Response 409 was added + +**POST /api/v2/teams/{teamId}/members** (1 change) + +* Response 409 was added + +**DELETE /api/v2/teams/{teamId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/teams/{teamId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/teams/{teamId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/teams/{teamId}** (1 change) + +* Response 409 was added + +**GET /api/v2/teams** (1 change) + +* Response 409 was added + +**POST /api/v2/teams** (1 change) + +* Response 409 was added + +**POST /api/v2/teams/search** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/mediaregions** (1 change) + +* Response 409 was added + +**GET /api/v2/stations/{stationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/stations/{stationId}/associateduser** (1 change) + +* Response 409 was added + +**GET /api/v2/stations** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/sipmessages/conversations/{conversationId}/headers** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/sipmessages/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/addressvalidation** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/certificateauthorities** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/certificateauthorities** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/certificateauthorities/{certificateId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/certificateauthorities/{certificateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/certificateauthorities/{certificateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/diagnostic/ping** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/diagnostic/ping** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/diagnostic/tracepath** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/diagnostic/tracepath** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/diagnostic/nslookup** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/diagnostic/nslookup** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/diagnostic/route** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/diagnostic/route** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/reboot** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/{edgeId}** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/statuscode** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/softwareupdate** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/softwareupdate** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/{edgeId}/softwareupdate** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/softwareversions** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/timezones** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/edgeversionreport** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/logicalinterfaces** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/physicalinterfaces** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/physicalinterfaces/{interfaceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/physicalinterfaces** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/alertablepresences** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/alertablepresences** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/alertablepresences** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/didpools/{didPoolId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/didpools/dids** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/didpools** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/dids/{didId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/dids** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/edgegroups/{edgeGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/edgegroups/{edgegroupId}/edgetrunkbases/{edgetrunkbaseId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/edgegroups/{edgegroupId}/edgetrunkbases/{edgetrunkbaseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/edgegroups** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/edgegroups** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensionpools/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensionpools** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensions/{extensionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/extensions** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/linebasesettings/{lineBaseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/linebasesettings** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/lines/{lineId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/lines** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/lines/template** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/logs/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/logs/jobs/{jobId}/upload** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/{edgeId}/logs/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/numberplans/classifications** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/numberplans/{numberPlanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/numberplans** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/sites/{siteId}/numberplans** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/outboundroutes** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phonebasesettings/template** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phonebasesettings** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/phonebasesettings** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phonebasesettings/availablemetabases** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phones/template** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phones/{phoneId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/phones/{phoneId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/phones** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/phones** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/phones/{phoneId}/reboot** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/phones/reboot** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/expired** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/siteconnections** (1 change) + +* Response 409 was added + +**PUT /api/v2/telephony/providers/edges/sites/{siteId}/siteconnections** (1 change) + +* Response 409 was added + +**PATCH /api/v2/telephony/providers/edges/sites/{siteId}/siteconnections** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/sites** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunks/{trunkId}/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunks/metrics** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkbasesettings/template** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkbasesettings** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkbasesettings/availablemetabases** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunkswithrecording** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/trunks** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunks/{trunkId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/trunks** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/{edgeId}/setuppackage** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/siptraces** (1 change) + +* Response 409 was added + +**POST /api/v2/telephony/siptraces/download** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/siptraces/download/{downloadId}** (1 change) + +* Response 409 was added + +**GET /api/v2/infrastructureascode/accelerators/{acceleratorId}** (1 change) + +* Response 409 was added + +**GET /api/v2/infrastructureascode/accelerators** (1 change) + +* Response 409 was added + +**GET /api/v2/infrastructureascode/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/infrastructureascode/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/infrastructureascode/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/textbots/botflows/sessions/{sessionId}/turns** (1 change) + +* Response 409 was added + +**POST /api/v2/textbots/botflows/sessions** (1 change) + +* Response 409 was added + +**POST /api/v2/textbots/bots/execute** (1 change) + +* Response 409 was added + +**GET /api/v2/textbots/bots/search** (1 change) + +* Response 409 was added + +**GET /api/v2/timezones** (1 change) + +* Response 409 was added + +**GET /api/v2/tokens/timeout** (1 change) + +* Response 409 was added + +**PUT /api/v2/tokens/timeout** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/unifiedcommunications/clientapps/{ucIntegrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/unifiedcommunications/clientapps** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/clientapps/unifiedcommunications** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/unifiedcommunications/{ucIntegrationId}/thirdpartypresences** (1 change) + +* Response 409 was added + +**POST /api/v2/usage/query** (1 change) + +* Response 409 was added + +**GET /api/v2/usage/query/{executionId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/usage/simplesearch** (1 change) + +* Response 409 was added + +**GET /api/v2/usage/simplesearch/{executionId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings/{recordingId}/media** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings/{recordingId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/userrecordings/{recordingId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/userrecordings/{recordingId}** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings/{recordingId}/transcoding** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings/summary** (1 change) + +* Response 409 was added + +**GET /api/v2/userrecordings** (1 change) + +* Response 409 was added + +**/api/v2/users/chats/me** (2 changes) + +* Path was added +* Operation GET was added + +**POST /api/v2/users/me/password** (1 change) + +* Response 409 was added + +**GET /api/v2/users/me** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/password** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/profileskills** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/profileskills** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/queues/{queueId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/queues** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/queues** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/invite** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}/routinglanguages/{languageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/routinglanguages** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/routinglanguages** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/routinglanguages/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/routingskills** (1 change) + +* Response 409 was added + +**POST /api/v2/users/{userId}/routingskills** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/routingskills/bulk** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/{userId}/routingskills/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/routingstatus** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/routingstatus** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/skillgroups** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/state** (1 change) + +* Response 409 was added + +**PUT /api/v2/users/{userId}/state** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/station** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}/station/defaultstation** (1 change) + +* Response 409 was added + +**DELETE /api/v2/users/{userId}/station/associatedstation** (1 change) + +* Response 409 was added + +**GET /api/v2/users/{userId}/trustors** (1 change) + +* Response 409 was added + +**PATCH /api/v2/users/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/users** (1 change) + +* Response 409 was added + +**GET /api/v2/users/search** (1 change) + +* Response 409 was added + +**POST /api/v2/users/search** (1 change) + +* Response 409 was added + +**POST /api/v2/users/search/teams/assign** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/groups/{groupId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/queues/{queueId}/messages** (1 change) + +* Response 409 was added + +**/api/v2/voicemail/users/{userId}/messages** (2 changes) + +* Path was added +* Operation GET was added + +**GET /api/v2/voicemail/groups/{groupId}/policy** (1 change) + +* Response 409 was added + +**PATCH /api/v2/voicemail/groups/{groupId}/policy** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/mailbox** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/me/mailbox** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/groups/{groupId}/mailbox** (1 change) + +* Response 409 was added + +**/api/v2/voicemail/users/{userId}/mailbox** (2 changes) + +* Path was added +* Operation GET was added + +**GET /api/v2/voicemail/me/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/me/policy** (1 change) + +* Response 409 was added + +**PATCH /api/v2/voicemail/me/policy** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/messages/{messageId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/voicemail/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/messages/{messageId}/media** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/messages** (1 change) + +* Response 409 was added + +**DELETE /api/v2/voicemail/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/policy** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/userpolicies/{userId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/voicemail/userpolicies/{userId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/voicemail/userpolicies/{userId}** (1 change) + +* Response 409 was added + +**GET /api/v2/voicemail/search** (1 change) + +* Response 409 was added + +**POST /api/v2/voicemail/search** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/consumedresources** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/consumingresources** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/deletedresourceconsumers** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/build** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/object** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/types/{typeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/types** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/emergencygroups/{emergencyGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/architect/emergencygroups/{emergencyGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/emergencygroups/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/emergencygroups** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/emergencygroups** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/actions/unlock** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/actions/checkin** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/executions/{flowExecutionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/executions** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/health** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}/intents/{intentId}/utterances/{utteranceId}/health** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}/health** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/milestones/{milestoneId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/milestones/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/milestones** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/outcomes/{flowOutcomeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/outcomes/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/outcomes** (1 change) + +* Response 409 was added + +**POST /api/v2/flows/{flowId}/history** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/history/{historyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/latestconfiguration** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions/{versionId}/configuration** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/{flowId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/flows/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/flows** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/grammars/{grammarId}/languages/{languageCode}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/architect/grammars/{grammarId}/languages/{languageCode}** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/voice** (1 change) + +* Response 409 was added + +**DELETE /api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/voice** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/dtmf** (1 change) + +* Response 409 was added + +**DELETE /api/v2/architect/grammars/{grammarId}/languages/{languageCode}/files/dtmf** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/grammars/{grammarId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/grammars** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/ivrs/{ivrId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/ivrs** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/ivrs** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/ivrs/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts/{promptId}/resources/{languageCode}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/architect/prompts/{promptId}/resources/{languageCode}/audio** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts/{promptId}/resources** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/prompts/{promptId}/history** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts/{promptId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts/{promptId}/history/{historyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/prompts** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedulegroups/{scheduleGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedulegroups/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedulegroups** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/schedulegroups** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedules/{scheduleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedules/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/schedules** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/schedules** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts/{promptId}/resources/{languageCode}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts/{promptId}/resources** (1 change) + +* Response 409 was added + +**POST /api/v2/architect/systemprompts/{promptId}/history** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts/{promptId}/history/{historyId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts/{promptId}** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/systemprompts** (1 change) + +* Response 409 was added + +**GET /api/v2/architect/dependencytracking/updatedresourceconsumers** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/webchat/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webchat/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/deployments** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/settings** (1 change) + +* Response 409 was added + +**PUT /api/v2/webchat/settings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webchat/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/mediarequests** (1 change) + +* Response 409 was added + +**POST /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/typing** (1 change) + +* Response 409 was added + +**POST /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/members** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/messages/{messageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webchat/guest/conversations/{conversationId}/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/configurations** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/configurations** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/configurations/{configurationId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/configurations/{configurationId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/configurations/{configurationId}/versions/draft** (1 change) + +* Response 409 was added + +**PUT /api/v2/webdeployments/configurations/{configurationId}/versions/draft** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/configurations/{configurationId}/versions/draft/publish** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/webdeployments/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webdeployments/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/deployments/{deploymentId}/configurations** (1 change) + +* Response 409 was added + +**DELETE /api/v2/webdeployments/token/revoke** (1 change) + +* Response 409 was added + +**GET /api/v2/webdeployments/deployments** (1 change) + +* Response 409 was added + +**POST /api/v2/webdeployments/deployments** (1 change) + +* Response 409 was added + +**GET /api/v2/webmessaging/messages** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/{appointmentId}/annotations** (1 change) + +* Response 409 was added + +**POST /api/v2/coaching/appointments/{appointmentId}/annotations** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/{appointmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/{appointmentId}/statuses** (1 change) + +* Response 409 was added + +**POST /api/v2/coaching/appointments/aggregates/query** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/notifications/{notificationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/coaching/notifications/{notificationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/notifications** (1 change) + +* Response 409 was added + +**POST /api/v2/coaching/scheduleslots/query** (1 change) + +* Response 409 was added + +**GET /api/v2/coaching/appointments/me** (1 change) + +* Response 409 was added + +**GET /api/v2/users/development/activities/{activityId}** (1 change) + +* Response 409 was added + +**GET /api/v2/users/development/activities** (1 change) + +* Response 409 was added + +**GET /api/v2/users/development/activities/me** (1 change) + +* Response 409 was added + +**POST /api/v2/users/development/activities/aggregates/query** (1 change) + +* Response 409 was added + +**DELETE /api/v2/employeeengagement/celebrations/{celebrationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/employeeengagement/celebrations/{celebrationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/employeeengagement/celebrations** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/assessments/scoring** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/assignments/aggregates/query** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/assignments/{assignmentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/assignments** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/assignments/me** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/assignments/bulkadd** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/assignments/bulkremove** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/assignments/{assignmentId}/steps/{stepId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/learning/assignments/{assignmentId}/steps/{stepId}** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/rules/query** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/learning/modules/{moduleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}/preview** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/coverart/{coverArtId}** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/modules** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/assignments** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/modules/{moduleId}/rule** (1 change) + +* Response 409 was added + +**POST /api/v2/learning/scorm** (1 change) + +* Response 409 was added + +**GET /api/v2/learning/scorm/{scormId}** (1 change) + +* Response 409 was added + +**GET /api/v2/employeeengagement/recognitions/{recognitionId}** (1 change) + +* Response 409 was added + +**POST /api/v2/employeeengagement/recognitions** (1 change) + +* Response 409 was added + +**GET /api/v2/widgets/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**PUT /api/v2/widgets/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/widgets/deployments/{deploymentId}** (1 change) + +* Response 409 was added + +**GET /api/v2/widgets/deployments** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/activitycodes** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeoffrequests/estimate** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday/planninggroups** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/intraday** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/import/uploadurl** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/import** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/generationresults** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/generate** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/planninggroups** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/data** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/staffingrequirement** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/longtermforecastdata** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekDateId}/shorttermforecasts/{forecastId}/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/managementunits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/move** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/divisionviews** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/{agentId}/shifttrades** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/{agentId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/query** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/users** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/shifttrades/users** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/shifttrades/matched** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/values/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/estimate** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/{timeOffRequestId}/users/{userId}/integrationstatus** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/integrationstatus/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}/timeofflimits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffrequests/waitlistpositions/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/search** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/agents/{agentId}/managementunit** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/agents/me/managementunit** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}/validate** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence/explanations/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/{explanationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents/{agentId}/adherence/explanations** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/adherence/explanations/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence/explanations/{explanationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/adherence/explanations** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/adherence/explanations/query** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/adherence/historical/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence/historical/bulk/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/adherence/historical** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence/historical/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/historicaladherencequery** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/teams/{teamId}/adherence/historical** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/adherence** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/adherence** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents/me/possibleworkshifts** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/search/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/trades/{tradeId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/alternativeshifts/offers/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/offers/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/alternativeshifts/offers/search/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/offers/search/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/trades** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/alternativeshifts/trades** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/trades/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/trades/{tradeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/trades/state/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/calendar/url/ics** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/calendar/url/ics** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/calendar/url/ics** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeofflimits/available/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}/waitlistpositions** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/timeoffrequests** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeoffrequests** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/timeoffrequests/{timeOffRequestId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/workplanbids** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/workplanbids/{bidId}/preferences** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/workplanbids/{bidId}/preferences** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/workplanbids/{bidId}/workplans** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/alternativeshifts/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agentschedules/mine** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/schedules** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/shifttrades** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeoffrequests/integrationstatus/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/notifications** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/notifications/update** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/historicaldata/deletejob** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/historicaldata/deletejob** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/historicaldata/importstatus** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/agents/integrations/hris/query** (1 change) + +* Response 409 was added + +**PUT /api/v2/workforcemanagement/agents/{agentId}/integrations/hris** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/integrations/hris/timeofftypes/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/integrations/hris** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/integrations/hris/{hrisIntegrationId}/timeofftypes/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations/uploadurl** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/performancepredictions/recalculations/{recalculationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/scheduling/runs/{runId}/result** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/agentschedules/search** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/reschedule** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/import/uploadurl** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/import** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/generate** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/copy** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/generationresults** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/headcountforecast** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/agentschedules/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/history/agents/{agentId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/update/uploadurl** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/update** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/agentschedules/search** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/schedules/search** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekId}/schedules** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekId}/schedules/{scheduleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/schedulingjobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/shrinkage/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/shrinkage/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/teams/{teamId}/shrinkage/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/timeoffbalance/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/timeoffbalance/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}/timeoffbalance/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffbalance/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/values/query** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/summary** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}/preferences** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/users/workplanbidranks/bulk** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/users/{userId}/workplanbidranks** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/users/{userId}/workplanbidranks** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}** (1 change) + +* Response 409 was added + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids** (1 change) + +* Response 409 was added + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/copy** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/workbins/query** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workbins/{workbinId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/query/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/workitems/query/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/query/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/taskmanagement/workitems/{workitemId}/assignment** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/schemas/{schemaId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/schemas/{schemaId}/versions/{versionId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/schemas/{schemaId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/schemas** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/users/{userId}/wrapups** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/wrapups** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/statuses** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/worktypes/{worktypeId}/statuses** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/worktypes/query** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/actions/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/actions/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/actions/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/agentcopilots/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/agentcopilots/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/agentcopilots/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/bots/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/bots/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/bots/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/conversations/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/conversations/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/evaluations/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/evaluations/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/evaluations/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flowexecutions/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/flowexecutions/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/flowexecutions/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/flows/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/flows/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/flows/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/journeys/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/journeys/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/journeys/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/knowledge/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/knowledge/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/knowledge/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/resolutions/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/resolutions/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/resolutions/aggregates/jobs** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/surveys/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/surveys/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/surveys/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/taskmanagement/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/taskmanagement/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/taskmanagement/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/transcripts/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/transcripts/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/transcripts/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**POST /api/v2/analytics/users/aggregates/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/aggregates/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/analytics/users/aggregates/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/{userId}** (1 change) + +* Response 409 was added + +**POST /api/v2/chats/users/{userId}/messages/pins** (1 change) + +* Response 409 was added + +**DELETE /api/v2/chats/users/{userId}/messages/pins/{pinnedMessageId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/externalsources/{externalSourceId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/externalcontacts/externalsources/{externalSourceId}** (1 change) + +* Response 409 was added + +**GET /api/v2/externalcontacts/externalsources** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/videos/meetings/{meetingId}** (1 change) + +* Response 409 was added + +**POST /api/v2/conversations/videos/meetings** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/videos/{conferenceId}/details** (1 change) + +* Response 409 was added + +**GET /api/v2/conversations/{conversationId}/summaries** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/draft/function** (1 change) + +* Response 409 was added + +**PUT /api/v2/integrations/actions/{actionId}/draft/function** (1 change) + +* Response 409 was added + +**POST /api/v2/integrations/actions/{actionId}/draft/function/upload** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/{actionId}/function** (1 change) + +* Response 409 was added + +**GET /api/v2/integrations/actions/functions/runtimes** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/me/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/users/me/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/chats/users/{userId}/settings** (1 change) + +* Response 409 was added + +**PATCH /api/v2/chats/users/{userId}/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/journey/outcomes/attributions/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/attributions/jobs/{jobId}** (1 change) + +* Response 409 was added + +**GET /api/v2/journey/outcomes/attributions/jobs/{jobId}/results** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}/uploads/{uploadId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/languages/{languageCode}/documents/{documentId}/uploads** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs/{jobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/bulk/remove** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/bulk/update** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents/versions/bulk/add** (1 change) + +* Response 409 was added + +**GET /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}** (1 change) + +* Response 409 was added + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs/{parseJobId}/import** (1 change) + +* Response 409 was added + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/parse/jobs** (1 change) + +* Response 409 was added + +**GET /api/v2/languageunderstanding/settings** (1 change) + +* Response 409 was added + +**POST /api/v2/documentation/all/search** (1 change) + +* Response 409 was added + +**PUT /api/v2/quality/forms/evaluations/{formId}/aiscoring/settings** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/tags/{tagId}** (1 change) + +* Response 409 was added + +**DELETE /api/v2/routing/utilization/tags/{tagId}** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/tags/{tagId}/agents** (1 change) + +* Response 409 was added + +**GET /api/v2/routing/utilization/tags** (1 change) + +* Response 409 was added + +**POST /api/v2/routing/utilization/tags** (1 change) + +* Response 409 was added + +**POST /api/v2/groups/dynamicsettings/preview** (1 change) + +* Response 409 was added + +**GET /api/v2/groups/{groupId}/dynamicsettings** (1 change) + +* Response 409 was added + +**PUT /api/v2/groups/{groupId}/dynamicsettings** (1 change) + +* Response 409 was added + +**DELETE /api/v2/groups/{groupId}/dynamicsettings** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/translations/languages** (1 change) + +* Response 409 was added + +**GET /api/v2/speechandtextanalytics/translations/languages/{languageId}/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}/communications/{communicationId}** (1 change) + +* Response 409 was added + +**GET /api/v2/telephony/providers/edges/mediastatistics/conversations/{conversationId}** (1 change) + +* Response 409 was added + +**POST /api/v2/users/search/conversation/target** (1 change) + +* Response 409 was added + +**POST /api/v2/users/search/queuemembers/manage** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workbins/{workbinId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workbins/{workbinId}/versions/{entityVersion}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workbins/{workbinId}/history** (1 change) + +* Response 409 was added + +**POST /api/v2/taskmanagement/workitems/query** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/versions/{entityVersion}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/workitems/{workitemId}/history** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/versions** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/versions/{entityVersion}** (1 change) + +* Response 409 was added + +**GET /api/v2/taskmanagement/worktypes/{worktypeId}/history** (1 change) + +* Response 409 was added + +**Image** (1 change) + +* Model was added + +**ViewFilter** (1 change) + +* Enum value Deleted was added to property dashboardType + +**ArticlesFilter** (1 change) + +* Model was added + +**CategoriesFilter** (1 change) + +* Model was added + +**CategoryEntity** (1 change) + +* Model was added + +**LabelEntity** (1 change) + +* Model was added + +**LabelsFilter** (1 change) + +* Model was added + +**UserReferenceEntityListing** (1 change) + +* Model was added + +**CallbackMediaSettings** (6 changes) + +* Optional property mode was added +* Optional property pacingModifier was added +* Optional property liveVoiceReactionType was added +* Optional property liveVoiceFlow was added +* Optional property answeringMachineReactionType was added +* Optional property answeringMachineFlow was added + +**EmailMediaSettings** (1 change) + +* Model was added + +**ContactIdentifier** (1 change) + +* Enum value SocialInstagram was added to property type + +**DataSchema** (1 change) + +* Enum value CONVERSATION was added to property appliesTo + +**ConversationAssociation** (1 change) + +* Enum value INTERNAL_MESSAGE was added to property mediaType + +**CsvJobResponse** (1 change) + +* Model was added + +**CsvJobRequest** (1 change) + +* Model was added + +**CsvMappingEntry** (1 change) + +* Model was added + +**CsvSettings** (1 change) + +* Model was added + +**Listing** (1 change) + +* Model was added + +**CsvUploadDetailsResponse** (1 change) + +* Model was added + +**ValidationError** (1 change) + +* Model was added + +**ValidationResult** (1 change) + +* Model was added + +**CsvUploadPreviewResponse** (1 change) + +* Model was added + +**CsvUploadResponse** (1 change) + +* Model was added + +**Header** (1 change) + +* Model was added + +**CsvUploadRequest** (1 change) + +* Model was added + +**Evaluation** (1 change) + +* Enum value INTERNAL_MESSAGE was added to property mediaType + +**Campaign** (1 change) + +* Optional property skillColumns was added + +**CampaignRuleAction** (2 changes) + +* Enum value setCampaignMessagesPerMinute was added to property actionType +* Enum value changeCampaignTemplate was added to property actionType + +**CampaignRuleParameters** (3 changes) + +* Optional property messagesPerMinute was added +* Optional property smsContentTemplate was added +* Optional property emailContentTemplate was added + +**CampaignRuleWarning** (1 change) + +* Model was added + +**CampaignRuleWarningParameters** (1 change) + +* Model was added + +**MessagingCampaign** (1 change) + +* Enum value forced_stopping was added to property campaignStatus + +**DocumentBodyListBlockWithHighlight** (1 change) + +* Model was added + +**DocumentBodyListWithHighlight** (1 change) + +* Model was added + +**DocumentBodyTableCellBlockWithHighlight** (1 change) + +* Model was added + +**DocumentBodyTableRowBlockWithHighlight** (1 change) + +* Model was added + +**DocumentBodyTableWithHighlight** (1 change) + +* Model was added + +**DocumentListContentBlockWithHighlight** (1 change) + +* Model was added + +**DocumentTableContentBlockWithHighlight** (1 change) + +* Model was added + +**ContentFileResponse** (1 change) + +* Model was added + +**DocumentBodyResponse** (1 change) + +* Model was added + +**DocumentVariationResponse** (1 change) + +* Model was added + +**KnowledgeDocumentDescriptor** (1 change) + +* Model was added + +**KnowledgeDocumentCreateRequest** (1 change) + +* Model was added + +**ContentFileRequest** (1 change) + +* Model was added + +**DocumentBodyRequest** (1 change) + +* Model was added + +**DocumentVariationRequest** (1 change) + +* Model was added + +**DocumentVariationResponseListing** (1 change) + +* Model was added + +**NamedEntityTypeMechanism** (4 changes) + +* Enum value AI was added to property type +* Optional property subType was added +* Optional property maxLength was added +* Optional property examples was added + +**NamedEntityTypeMechanismExample** (1 change) + +* Model was added + +**TrusteeReferenceList** (1 change) + +* Model was added + +**EvaluationResponse** (1 change) + +* Enum value INTERNAL_MESSAGE was added to property mediaType + +**Survey** (3 changes) + +* Optional property surveyType was added +* Optional property missingRequiredAnswer was added +* Optional property flow was added + +**RecordingAttachment** (1 change) + +* Model was added + +**RecordingNotificationTemplate** (1 change) + +* Model was added + +**RecordingTemplateBody** (1 change) + +* Model was added + +**RecordingTemplateButton** (1 change) + +* Model was added + +**RecordingTemplateFooter** (1 change) + +* Model was added + +**RecordingTemplateHeader** (1 change) + +* Model was added + +**Button** (1 change) + +* Model was added + +**MessageFooter** (1 change) + +* Model was added + +**MessageHeader** (1 change) + +* Model was added + +**ChatFavorite** (1 change) + +* Model was added + +**ChatItem** (1 change) + +* Model was added + +**ChatItemCursorListing** (1 change) + +* Model was added + +**ChatPresence** (1 change) + +* Model was added + +**ChatUserRef** (1 change) + +* Model was added + +**WebDeploymentFlowEntityRef** (1 change) + +* Model was added + +**RoutePathResponse** (1 change) + +* Enum value Workitem was added to property mediaType + +**BuIntradayDataGroup** (1 change) + +* Enum value Workitem was added to property mediaType + +**RoutePathRequest** (1 change) + +* Enum value Workitem was added to property mediaType + +**WorkitemQueryJobCreate** (3 changes) + +* Optional property queryFilters was added +* Optional property dateIntervalStart was added +* Optional property dateIntervalEnd was added + +**WorkitemQueryJobQueryFilters** (1 change) + +* Model was added + +**WorkitemQueryJobQueryFiltersCriteria** (1 change) + +* Model was added + +**WorkitemQueryJobQueryFiltersPredicate** (1 change) + +* Model was added + +**WorkitemRuleSettings** (1 change) + +* Optional property flowRulesEnabled was added + +**Worktype** (2 changes) + +* Optional property ruleSettings was added +* Optional property flow was added + +**WorktypeUpdate** (1 change) + +* Optional property ruleSettings was added + +**WorktypeCreate** (1 change) + +* Optional property ruleSettings was added + +**ResolutionAggregateQueryPredicate** (1 change) + +* Enum value wrapUpDate was added to property dimension + +**ResolutionAsyncAggregationQuery** (1 change) + +* Enum value wrapUpDate was added to property alternateTimeDimension + +**WorktypeVersion** (2 changes) + +* Optional property ruleSettings was added +* Optional property flow was added + + +# Point Changes (269 changes) + +**POST /api/v2/authorization/divisions/{divisionId}/restore** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/authorization/divisions** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/analytics/dataretention/settings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/analytics/reporting/settings/dashboards/bulk/remove** (1 change) + +* Summary was changed + +**POST /api/v2/analytics/reporting/dashboards/users/bulk/remove** (1 change) + +* Summary was changed + +**POST /api/v2/authorization/divisions/{divisionId}/objects/{objectType}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/users/{userId}/callforwarding** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/users/{userId}/callforwarding** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/externalcontacts/contacts/{contactId}/identifiers** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/externalcontacts/contacts/schemas/{schemaId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/externalcontacts/contacts/schemas** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/externalcontacts/merge/contacts** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/externalcontacts/organizations/schemas/{schemaId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/externalcontacts/organizations/schemas** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/conversations/{conversationId}/secureattributes** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/conversations/{conversationId}/secureattributes** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/calls** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/emails/{conversationId}/messages** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/conversations/emails/{conversationId}/messages/draft** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messages/agentless** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messaging/integrations/facebook** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messaging/integrations/instagram** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup/{integrationId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/messaging/integrations/whatsapp** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/conversations/{conversationId}/suggestions/feedback** (1 change) + +* Description was changed + +**PUT /api/v2/flows/datatables/{datatableId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/flows/datatables/{datatableId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/flows/datatables** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/flows/datatables/{datatableId}/rows/{rowId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/flows/datatables/{datatableId}/rows** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/callanalysisresponsesets/{callAnalysisSetId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/callabletimesets/{callableTimeSetId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/outbound/campaigns/{campaignId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/campaignrules/{campaignRuleId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/outbound/campaigns** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/contactlists/{contactListId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/contactlisttemplates/{contactListTemplateId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/outbound/contactlisttemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/outbound/contactlists** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/dnclists/{dncListId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/outbound/filespecificationtemplates/bulk** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/outbound/filespecificationtemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/filespecificationtemplates/{fileSpecificationTemplateId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/importtemplates/{importTemplateId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/outbound/importtemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/outbound/importtemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/outbound/settings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/rulesets/{ruleSetId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/sequences/{sequenceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/schedules/sequences/{sequenceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/outbound/wrapupcodemappings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/locations/{locationId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/employeeperformance/externalmetrics/definitions/{metricId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/employeeperformance/externalmetrics/definitions/{metricId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/integrations/{integrationId}/config/current** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/{botId}/jobs/{jobId}/results** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/integrations/speech/nuance/{nuanceIntegrationId}/bots/jobs/{jobId}/results** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/journey/actionmaps/{actionMapId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/actionmaps** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/journey/actiontemplates/{actionTemplateId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/actiontemplates** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/journey/outcomes/{outcomeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/outcomes** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/outcomes/predictors** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/journey/segments/{segmentId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/segments** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views/{viewId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/journey/views/{viewId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views/{viewId}/versions/{versionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/journey/views/{viewId}/versions/{versionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/views/{viewId}/versions** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/views** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}/versions/{chartVersion}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/categories/{categoryId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/knowledge/knowledgebases/{knowledgeBaseId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels/{labelId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/labels** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/documents** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/export/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/synchronize/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/languageunderstanding/domains/{domainId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/publish** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/train** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/deployments/{deploymentId}/actionevent** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/deployments/{deploymentId}/appevents** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/journey/deployments/{deploymentId}/webevents** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/presence/definitions/{definitionId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GET /api/v2/users/{userId}/station** (1 change) +**POST /api/v2/presence/definitions** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/presence/settings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/presence/sources/{sourceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/presence/sources/{sourceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/presence/sources** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/users/{userId}/presences/purecloud** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/users/{userId}/presences/{sourceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/quality/forms/evaluations/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/quality/forms/evaluations/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/quality/forms/evaluations** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/quality/forms/surveys/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/quality/forms/surveys/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/quality/forms/surveys** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/quality/forms/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/quality/forms/{formId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/quality/forms** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/quality/publishedforms** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/routing/skills** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/routing/utilization** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/routing/utilization** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/routing/email/domains/{domainName}/routes/{routeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/routing/sms/phonenumbers/import** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/routing/sms/phonenumbers/{addressId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/routing/sms/phonenumbers/{addressId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/routing/sms/phonenumbers** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/routing/users/{userId}/utilization** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/routing/users/{userId}/utilization** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/scim/v2/users/{userId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/speechandtextanalytics/categories** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/speechandtextanalytics/categories/{categoryId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/speechandtextanalytics/programs/general/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/speechandtextanalytics/programs/{programId}/mappings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -* Response 424 was removed +**PUT /api/v2/speechandtextanalytics/programs/{programId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/speechandtextanalytics/programs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/speechandtextanalytics/topics/{topicId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/speechandtextanalytics/topics/{topicId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/speechandtextanalytics/topics** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/{edgeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/telephony/providers/edges/{edgeId}/unpair** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/{edgeId}/logicalinterfaces/{interfaceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/didpools/{didPoolId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/telephony/providers/edges/didpools/{didPoolId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/telephony/providers/edges/didpools** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/telephony/providers/edges/extensionpools/{extensionPoolId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/telephony/providers/edges/extensionpools** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/telephony/providers/edges/phonebasesettings/{phoneBaseId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/phones/{phoneId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/sites/{siteId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/telephony/providers/edges/sites/{siteId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/sites/{siteId}/outboundroutes/{outboundRouteId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/telephony/providers/edges/trunkbasesettings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/users/{userId}/externalid** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/users/{userId}/routingskills/{skillId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/users/{userId}/station/defaultstation/{stationId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. **PUT /api/v2/users/{userId}/station/associatedstation/{stationId}** (1 change) -* Response 424 was removed +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationDivisionMembership** (1 change) +**POST /api/v2/users** (1 change) -* Property entities was changed from DomainEntityRef[] to DivisionEntityRef[] +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**CampaignRuleExecutionSettings** (1 change) +**PUT /api/v2/voicemail/messages/{messageId}** (1 change) -* Required property frequency was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. +**PATCH /api/v2/voicemail/messages/{messageId}** (1 change) -# Minor Changes (102 changes) +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{versionId}** (1 change) +**POST /api/v2/voicemail/messages** (1 change) -* Operation put was added. Summary: Update a Journey View by ID and version +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}/versions/{chartVersion}** (2 changes) +**PUT /api/v2/voicemail/policy** (1 change) -* Path was added -* Operation GET was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{journeyViewVersion}/charts/{chartId}** (2 changes) +**POST /api/v2/architect/dependencytracking/build** (1 change) -* Path was added -* Operation GET was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}** (1 change) +**PUT /api/v2/architect/emergencygroups/{emergencyGroupId}** (1 change) -* Operation patch was added. Summary: Update the job for a journey view version. Only the status can be changed and only to Cancelled +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/journey/views/{viewId}/versions/{journeyVersionId}/jobs/{jobId}/results/charts/{chartId}** (2 changes) +**POST /api/v2/flows/actions/publish** (1 change) -* Path was added -* Operation GET was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**POST /api/v2/knowledge/documentuploads** (1 change) +**POST /api/v2/flows/actions/checkout** (1 change) -* Response 409 was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/query** (2 changes) +**POST /api/v2/flows/actions/deactivate** (1 change) -* Path was added -* Operation POST was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/workforcemanagement/managementunits/{managementUnitId}/agents/workplans/bulk** (2 changes) +**POST /api/v2/flows/actions/revert** (1 change) -* Path was added -* Operation PATCH was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}** (4 changes) +**PUT /api/v2/flows/milestones/{milestoneId}** (1 change) -* Path was added -* Operation GET was added -* Operation DELETE was added -* Operation PATCH was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules** (3 changes) +**DELETE /api/v2/flows/milestones/{milestoneId}** (1 change) -* Path was added -* Operation GET was added -* Operation POST was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}** (4 changes) +**POST /api/v2/flows/milestones** (1 change) -* Path was added -* Operation GET was added -* Operation DELETE was added -* Operation PATCH was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**/api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules** (3 changes) +**PUT /api/v2/flows/outcomes/{flowOutcomeId}** (1 change) -* Path was added -* Operation GET was added -* Operation POST was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ExternalContactsSettings** (1 change) +**POST /api/v2/flows/outcomes** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**Group** (1 change) +**PUT /api/v2/flows/{flowId}** (1 change) -* Optional property callsEnabled was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationDetailQueryPredicate** (1 change) +**DELETE /api/v2/flows/{flowId}** (1 change) -* Enum value originatingSocialMediaPublic was added to property dimension +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**SocialKeyword** (1 change) +**GET /api/v2/flows/{flowId}/versions/{versionId}/configuration** (1 change) -* Model was added +* Summary was changed -**ViewFilter** (12 changes) +**POST /api/v2/flows/{flowId}/versions** (1 change) -* Optional property socialCountries was added -* Optional property socialLanguages was added -* Optional property socialChannels was added -* Optional property socialSentimentCategory was added -* Optional property socialTopicIds was added -* Optional property socialIngestionRuleIds was added -* Optional property socialConversationCreated was added -* Optional property socialContentType was added -* Optional property socialKeywords was added -* Optional property socialPostEscalated was added -* Optional property socialClassifications was added -* Optional property filterUsersByManagerIds was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ReportingExportJobResponse** (1 change) +**POST /api/v2/flows** (1 change) -* Enum value BAD_REQUEST_SCHEDULED_RUN was added to property exportErrorMessagesType +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**IdentityResolutionQueueConfig** (1 change) +**DELETE /api/v2/flows** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**DivisionEntityRef** (1 change) +**DELETE /api/v2/architect/grammars/{grammarId}/languages/{languageCode}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**Participant** (1 change) +**POST /api/v2/architect/grammars/{grammarId}/languages** (1 change) -* Optional property externalContactInitialDivisionId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationEnrichmentSentimentV2** (1 change) +**DELETE /api/v2/architect/grammars/{grammarId}** (1 change) -* Enum value Unknown was added to property tag +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationMessagingFromRecipient** (1 change) +**PATCH /api/v2/architect/grammars/{grammarId}** (1 change) -* Optional property externalContactId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ConversationMessagingToRecipient** (1 change) +**POST /api/v2/architect/grammars** (1 change) -* Optional property externalContactId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**OpenMessageNormalizedMessage** (1 change) +**PUT /api/v2/architect/ivrs/{ivrId}** (1 change) -* Optional property conversationId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ParticipantBasic** (1 change) +**DELETE /api/v2/architect/ivrs/{ivrId}** (1 change) -* Optional property externalContactInitialDivisionId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**CampaignRule** (3 changes) +**PUT /api/v2/architect/prompts/{promptId}/resources/{languageCode}** (1 change) -* Optional property campaignRuleProcessing was added -* Optional property conditionGroups was added -* Optional property executionSettings was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**CampaignRuleExecutionSettings** (1 change) +**DELETE /api/v2/architect/prompts/{promptId}/resources/{languageCode}** (1 change) -* Optional property timeZoneId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**CampaignStats** (3 changes) +**POST /api/v2/architect/prompts/{promptId}/resources** (1 change) -* Optional property rightPartyContactsCount was added -* Optional property validAttempts was added -* Optional property businessCategoryMetrics was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GroupUpdate** (1 change) +**PUT /api/v2/architect/prompts/{promptId}** (1 change) -* Optional property callsEnabled was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GroupCreate** (1 change) +**DELETE /api/v2/architect/prompts/{promptId}** (1 change) -* Optional property callsEnabled was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**JourneyView** (1 change) +**POST /api/v2/architect/prompts** (1 change) -* Optional property charts was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**JourneyViewJob** (1 change) +**DELETE /api/v2/architect/prompts** (1 change) -* Enum value Cancelled was added to property status +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**IntentDefinition** (1 change) +**PUT /api/v2/architect/schedulegroups/{scheduleGroupId}** (1 change) -* Optional property description was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**NluUtterance** (1 change) +**DELETE /api/v2/architect/schedulegroups/{scheduleGroupId}** (1 change) -* Optional property source was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**NamespaceDocs** (1 change) +**PUT /api/v2/architect/schedules/{scheduleId}** (1 change) -* Optional property name was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**FreeTrialNamespace** (1 change) +**DELETE /api/v2/architect/schedules/{scheduleId}** (1 change) -* Optional property name was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**MessagingRecipient** (1 change) +**PUT /api/v2/architect/systemprompts/{promptId}/resources/{languageCode}** (1 change) -* Optional property externalContactId was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**IpAddressRange** (2 changes) +**DELETE /api/v2/architect/systemprompts/{promptId}/resources/{languageCode}** (1 change) -* Enum value byot-stt was added to property service -* Enum value bot-connector was added to property service +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**TrustGroup** (1 change) +**POST /api/v2/architect/systemprompts/{promptId}/resources** (1 change) -* Optional property callsEnabled was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**Annotation** (1 change) +**POST /api/v2/webchat/deployments** (1 change) -* Enum value Pause was added to property reason +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**InfrastructureascodeJob** (3 changes) +**DELETE /api/v2/webdeployments/configurations/{configurationId}** (1 change) -* Enum value InternalError was added to property status -* Enum value RollbackFailed was added to property status -* Enum value RollbackComplete was added to property status +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UnifiedCommunicationsIntegration** (1 change) +**POST /api/v2/coaching/appointments/{appointmentId}/conversations** (1 change) -* Optional property includeBadge was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WebDeploymentConfigurationVersionEntityListing** (2 changes) +**DELETE /api/v2/coaching/appointments/{appointmentId}** (1 change) -* Optional property nextUri was added -* Optional property previousUri was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**ExpandableWebDeploymentEntityListing** (2 changes) +**PATCH /api/v2/coaching/appointments/{appointmentId}** (1 change) -* Optional property nextUri was added -* Optional property previousUri was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**AgentWorkPlans** (1 change) +**PATCH /api/v2/coaching/appointments/{appointmentId}/status** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**AgentsWorkPlansResponse** (1 change) +**POST /api/v2/coaching/appointments** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**MuAgentsWorkPlansResult** (1 change) +**DELETE /api/v2/learning/assignments/{assignmentId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GetAgentsWorkPlansRequest** (1 change) +**PATCH /api/v2/learning/assignments/{assignmentId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UpdateMuAgentWorkPlanFailureResponse** (1 change) +**POST /api/v2/learning/assignments** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UpdateMuAgentWorkPlansBatchResponse** (1 change) +**PATCH /api/v2/learning/assignments/{assignmentId}/reschedule** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UpdateMuAgentWorkPlanRequest** (1 change) +**POST /api/v2/learning/assignments/{assignmentId}/reset** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UpdateMuAgentWorkPlansBatchRequest** (1 change) +**POST /api/v2/learning/assignments/{assignmentId}/reassign** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkPlanOverrideListWrapperWorkPlanOverrideRequest** (1 change) +**PUT /api/v2/learning/modules/{moduleId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkPlanOverrideRequest** (1 change) +**PUT /api/v2/learning/modules/{moduleId}/preview** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**UserNextActivityReminder** (1 change) +**POST /api/v2/learning/modules/{moduleId}/publish** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeCondition** (1 change) +**POST /api/v2/learning/modules/{moduleId}/jobs** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeRule** (1 change) +**PATCH /api/v2/learning/modules/{moduleId}/users/{userId}/assignments** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemRuleAction** (1 change) +**PUT /api/v2/learning/modules/{moduleId}/rule** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeConditionUpdate** (1 change) +**POST /api/v2/learning/scheduleslots/query** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeRuleUpdate** (1 change) +**POST /api/v2/widgets/deployments** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeRuleCreate** (1 change) +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/activitycodes/{activityCodeId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnAttributeChangeRuleListing** (1 change) +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnCreateRule** (1 change) +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnCreateRuleUpdate** (1 change) +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups/{planningGroupId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnCreateRuleCreate** (1 change) +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/planninggroups** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**WorkitemOnCreateRuleListing** (1 change) +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/servicegoaltemplates/{serviceGoalTemplateId}** (1 change) -* Model was added +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/staffinggroups/{staffingGroupId}** (1 change) -# Point Changes (1 change) +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. -**GET /api/v2/webdeployments/configurations** (1 change) +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}/values** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/users/{userId}/timeoffrequests/{timeOffRequestId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/state/bulk** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/{tradeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/weeks/{weekDateId}/shifttrades/{tradeId}/match** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplans/{workPlanId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/workplanrotations/{workPlanRotationId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**GET /api/v2/workforcemanagement/businessunits/{businessUnitId}/activityplans/{activityPlanId}/runs/jobs/{jobId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/alternativeshifts/settings** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/alternativeshifts/trades/{tradeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/alternativeshifts/trades/state/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/workforcemanagement/historicaldata/validate** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/{timeOffLimitId}/values** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeoffplans/{timeOffPlanId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/workforcemanagement/businessunits/{businessUnitId}/workplanbids/{bidId}/groups/{bidGroupId}/preferences** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/workbins/{workbinId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/workbins/{workbinId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workbins** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems/{workitemId}/disconnect** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems/{workitemId}/terminate** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/workitems/{workitemId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/workitems/{workitemId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems/{workitemId}/acd/cancel** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/taskmanagement/workitems/schemas/{schemaId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/workitems/schemas/{schemaId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/workitems/schemas** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/workitems/{workitemId}/users/{userId}/wrapups** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/workitems/{workitemId}/users/me/wrapups** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/worktypes/{worktypeId}/statuses/{statusId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**DELETE /api/v2/taskmanagement/worktypes/{worktypeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/worktypes/{worktypeId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/worktypes** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules/{ruleId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/worktypes/{worktypeId}/flows/onattributechange/rules** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PATCH /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules/{ruleId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/taskmanagement/worktypes/{worktypeId}/flows/oncreate/rules** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**PUT /api/v2/externalcontacts/externalsources/{externalSourceId}** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/externalcontacts/externalsources** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/knowledge/knowledgebases/{knowledgeBaseId}/uploads/urls/jobs** (1 change) + +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. + +**POST /api/v2/routing/sms/phonenumbers/alphanumeric** (1 change) -* Description was changed for parameter showOnlyPublished +* Response 409 was changed from Conflict to The request conflicts with the current state of the target resource. diff --git a/swagger.json b/swagger.json index 7ee65ad92..6c937271b 100644 --- a/swagger.json +++ b/swagger.json @@ -1 +1 @@ -{"swagger":"2.0","info":{"description":"With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.","version":"v2","title":"PureCloud Platform API","termsOfService":"https://help.mypurecloud.com/articles/terms-and-conditions/","contact":{"name":"PureCloud Developer Evangelists","url":"https://developer.genesys.cloud","email":"DeveloperEvangelists@genesys.com"},"license":{"name":"UNLICENSED","url":"https://help.mypurecloud.com/articles/terms-and-conditions/"}},"host":"api.mypurecloud.com","tags":[{"name":"Events","description":"Events","externalDocs":{"description":"Events Documentation","url":"https://developer.genesys.cloud/api/rest/v2/events/"}},{"name":"Authorization","description":"Roles and permissions","externalDocs":{"description":"Authorization Documentation","url":"https://developer.mypurecloud.com/api/rest/v2/authorization/"}},{"name":"Identity Provider","description":"Identity providers","externalDocs":{"description":"Identity Providers 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Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"At least one of the required division permissions is missing"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found.","resource.not.found":"Specified queue could not be found."}},"408":{"description":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"client.timeout":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads."}},"413":{"description":"The request is over the size limit. Maximum bytes: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Maximum bytes: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests.retry.after":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"An internal server error occurred. Please try again."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}},"default":{"description":"successful operation"}},"security":[{"PureCloud OAuth":["routing"]}],"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:edit","routing:queueMember:manage"]},"x-purecloud-method-name":"postRoutingQueueMembers"},"patch":{"tags":["Routing"],"summary":"Join or unjoin a set of users for a queue","description":"","operationId":"patchRoutingQueueMembers","produces":["application/json"],"parameters":[{"name":"queueId","in":"path","description":"Queue ID","required":true,"type":"string"},{"in":"body","name":"body","description":"Queue Members","required":true,"schema":{"type":"array","items":{"$ref":"#/definitions/QueueMember"}}}],"responses":{"200":{"description":"successful operation","schema":{"$ref":"#/definitions/QueueMemberEntityListing"}},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"Invalid request data. Make sure a valid number of queue members was submitted, and all have the joined property specified.","response.entity.too.large":"The response is over the size limit. Reduce pageSize or expand list to reduce response size if applicable","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.query.param.value":"Value [%s] is not valid for parameter [%s]. Allowable values are: %s","client.failed.request":"The client did not produce a request with valid end of stream signaling. This can be caused by poor network connection and/or client behavior.","invalid.property":"Value [%s] is not a valid property for object [%s]","invalid.id":"A non-UUID value was specified for an ID field.","constraint.validation":"%s","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"At least one of the required division permissions is missing"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found.","resource.not.found":"Specified queue could not be found."}},"408":{"description":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"client.timeout":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads."}},"413":{"description":"The request is over the size limit. Maximum bytes: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Maximum bytes: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests.retry.after":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"The server encountered an unexpected condition which prevented it from fulfilling the request."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["routing"]}],"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:edit","routing:queueMember:manage"]},"x-purecloud-method-name":"patchRoutingQueueMembers"}},"/api/v2/routing/queues/{queueId}/users/{memberId}":{"delete":{"tags":["Routing"],"summary":"DEPRECATED: use DELETE /routing/queues/{queueId}/members/{memberId}. 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Reduce pageSize or expand list to reduce response size if applicable","invalid.type":"Group-type queue members cannot be individually deleted.","invalid.id":"A non-UUID value was specified for an ID field."}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"At least one of the required division permissions is missing"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found.","resource.not.found":"The resource could not be found."}},"408":{"description":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"client.timeout":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads."}},"413":{"description":"The request is over the size limit. Maximum bytes: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Maximum bytes: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests.retry.after":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"An internal server error occurred. Please try again."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["routing"]}],"deprecated":true,"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:edit","routing:queueMember:manage"]},"x-purecloud-method-name":"deleteRoutingQueueUser"},"patch":{"tags":["Routing"],"summary":"DEPRECATED: use PATCH /routing/queues/{queueId}/members/{memberId}. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.query.param.value":"Value [%s] is not valid for parameter [%s]. Allowable values are: %s","client.failed.request":"The client did not produce a request with valid end of stream signaling. This can be caused by poor network connection and/or client behavior.","invalid.property":"Value [%s] is not a valid property for object [%s]","invalid.id":"A non-UUID value was specified for an ID field.","constraint.validation":"%s","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"At least one of the required division permissions is missing"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found.","resource.not.found":"The resource could not be found."}},"408":{"description":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"client.timeout":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads."}},"413":{"description":"The request is over the size limit. Maximum bytes: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Maximum bytes: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests.retry.after":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"The server encountered an unexpected condition which prevented it from fulfilling the request."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["routing"]}],"deprecated":true,"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:edit","routing:queueMember:manage"]},"x-purecloud-method-name":"patchRoutingQueueUser"}},"/api/v2/routing/queues/{queueId}/users":{"get":{"tags":["Routing"],"summary":"DEPRECATED: use GET /routing/queues/{queueId}/members. Get the members of this queue.","description":"","operationId":"getRoutingQueueUsers","produces":["application/json"],"parameters":[{"name":"queueId","in":"path","description":"Queue ID","required":true,"type":"string"},{"name":"pageNumber","in":"query","required":false,"type":"integer","default":1,"format":"int32"},{"name":"pageSize","in":"query","description":"Max value is 100","required":false,"type":"integer","default":25,"format":"int32"},{"name":"sortOrder","in":"query","description":"Note: results are sorted by name.","required":false,"type":"string","default":"asc","enum":["asc","desc"]},{"name":"expand","in":"query","description":"Which fields, if any, to expand.","required":false,"type":"array","items":{"type":"string","enum":["routingStatus","presence","integrationPresence","conversationSummary","outOfOffice","geolocation","station","authorization","lasttokenissued","authorization.unusedRoles","team","workPlanBidRanks","externalContactsSettings","profileSkills","certifications","locations","groups","skills","languages","languagePreference","employerInfo","biography","dateLastLogin"]},"collectionFormat":"multi"},{"name":"joined","in":"query","description":"Filter by joined status","required":false,"type":"boolean"},{"name":"name","in":"query","description":"Filter by queue member name","required":false,"type":"string"},{"name":"profileSkills","in":"query","description":"Filter by profile skill","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"},{"name":"skills","in":"query","description":"Filter by skill","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"},{"name":"languages","in":"query","description":"Filter by language","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"},{"name":"routingStatus","in":"query","description":"Filter by routing status","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"},{"name":"presence","in":"query","description":"Filter by presence","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"}],"responses":{"200":{"description":"successful operation","schema":{"$ref":"#/definitions/QueueMemberEntityListingV1"}},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"The request could not be understood by the server due to malformed syntax.","response.entity.too.large":"The response is over the size limit. Reduce pageSize or expand list to reduce response size if applicable","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.query.param.value":"Value [%s] is not valid for parameter [%s]. Allowable values are: %s","invalid.property":"Value [%s] is not a valid property for object [%s]","invalid.id":"A non-UUID value was specified for an ID field.","constraint.validation":"%s","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s","invalid.page.number":"Invalid page number specified."}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"At least one of the required division permissions is missing"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found.","resource.not.found":"The resource could not be found."}},"408":{"description":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"client.timeout":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads."}},"413":{"description":"The request is over the size limit. Maximum bytes: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Maximum bytes: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests.retry.after":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"The server encountered an unexpected condition which prevented it from fulfilling the request."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"external.service.error":"The server is currently unable to handle the request .","service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["routing","routing:readonly"]}],"deprecated":true,"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:view","routing:queueMember:manage"]},"x-purecloud-method-name":"getRoutingQueueUsers"},"post":{"tags":["Routing"],"summary":"DEPRECATED: use POST /routing/queues/{queueId}/members. Bulk add or delete up to 100 queue members.","description":"","operationId":"postRoutingQueueUsers","produces":["application/json"],"parameters":[{"name":"queueId","in":"path","description":"Queue ID","required":true,"type":"string"},{"in":"body","name":"body","description":"Queue Members","required":true,"schema":{"type":"array","items":{"$ref":"#/definitions/WritableEntity"}}},{"name":"delete","in":"query","description":"True to delete queue members","required":false,"type":"boolean","default":false}],"responses":{"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"Invalid request data. Make sure you submit a valid number of queue members.","response.entity.too.large":"The response is over the size limit. Reduce pageSize or expand list to reduce response size if applicable","invalid.date":"Dates must be specified as ISO-8601 strings. 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Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. 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You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s in at least one of the following division(s): %s"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found."}},"408":{"description":"The client did not produce a request within the server timeout limit. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"queueId":{"type":"string","description":"The id of the queue that is routing this conversation."},"skillIds":{"type":"array","description":"The unique identifiers for the skills that should be used to determine the destination for the conversation.","items":{"type":"string"}},"languageId":{"type":"string","description":"The unique identifier for the language that should be used to determine the destination for the conversation."},"label":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/EmailInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"EmailRoutingTransferEvent":{"type":"object","required":["commandId","conversationId","destinationQueueId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent *Transfer events."},"initiatingCommunicationId":{"type":"string","description":"Indicates the desired type of transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationQueueId":{"type":"string","description":"The id (V4 UUID) of the desired destination queue that the object communication should be transferred to."},"languageId":{"type":"string","description":"The unique identifier (V4 UUID) for the language that should be used to determine the destination for the conversation."},"skillIds":{"type":"array","description":"The unique identifiers (V4 UUID) for the skills that should be used to determine the destination for the conversation.","items":{"type":"string"}}}},"EmailUserEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration","userId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"userId":{"type":"string","description":"A unique Id (V4 UUID) identifying the user this communication belongs to."},"queueId":{"type":"string","description":"A unique Id (V4 UUID) identifying the queue that the user is emailing on behalf of. Applies to outbound emails only."},"afterCallWorkRequired":{"type":"boolean","description":"Indicates whether or not this user will be required to complete after call work."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/EmailInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"EmailUserTransferEvent":{"type":"object","required":["commandId","conversationId","destinationUserId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent Transfer events."},"initiatingCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication representing the participant that is initiating the transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationUserId":{"type":"string","description":"The id (V4 UUID) of the desired destination user that the object communication should be transferred to."}}},"EndConsultTransferEvent":{"type":"object","required":["conversationId","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"}}},"EndTransferEvent":{"type":"object","required":["commandId","conversationId","eventDateTime","eventId","finalState","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"commandId":{"type":"string","description":"The id (V4 UUID) used to identify the transfer already started by the external platform."},"finalState":{"type":"string","description":"Indicates whether the transfer completed successfully, was cancelled, or failed for some reason.","enum":["Completed","Canceled","Failed"]},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that was being transferred."}}},"ExternalEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"ani":{"type":"string","description":"The automatic number identification if it is available for this conversation."},"aniName":{"type":"string","description":"The automatic number identification name if it is available for this conversation."},"dnis":{"type":"string","description":"The dialed number identification if it is available for this conversation."},"dnisName":{"type":"string","description":"The dialed number identification name if it is available for this conversation."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/InitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"HoldUpdatedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","held"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"held":{"type":"boolean","description":"Indicates whether this communication is held."}}},"InitialConfiguration":{"type":"object","properties":{"audioState":{"description":"Indicates the initial audio state for the communication.","$ref":"#/definitions/AudioState"},"alerting":{"type":"boolean","description":"Indicates that this communication's initial state is alerting. If false, the communication started in a connected state."},"inbound":{"type":"boolean","description":"Indicates the direction of this communication with respect to the contact center. `true` means the communication is INBOUND. `false` means the communication is OUTBOUND."},"invitedBy":{"type":"string","description":"The id of the communication (the \"peer\") that \"invited\" this communication, if this occurred."},"recordingActive":{"type":"boolean","description":"Indicates whether recording is active for this communication at creation."},"additionalInfo":{"type":"object","description":"Additional metadata about this session which should be recorded by the platform but which will not be indexed or searchable. Primarily for diagnostic value. Any information that needs to be accessible through other components like Analytics should be moved to dedicated fields.","additionalProperties":{"type":"string"}}}},"IvrEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"ivrPhoneNumber":{"type":"string","description":"The phone number for this IVR, if any is known"},"ivrName":{"type":"string","description":"A displayable name for this IVR, if any is known."},"ani":{"type":"string","description":"The automatic number identification if it is available for this conversation."},"dnis":{"type":"string","description":"The dialed number identification if it is available for this conversation."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/InitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"MessagingCommunicationAnsweredEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"}}},"MessagingCommunicationDispositionAppliedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"code":{"type":"string","description":"The wrapup-code (V4 UUID) used to disposition this interaction. If this value is not provided the disposition is considered skipped."},"notes":{"type":"string","description":"Text entered by the agent to describe the interaction or disposition. Ignored if the disposition is considered skipped."},"tags":{"type":"array","description":"The list of tags selected by the agent to describe the interaction or disposition. Ignored if the disposition is considered skipped.","items":{"type":"string"}}}},"MessagingCommunicationEndedEvent":{"type":"object","required":["communicationId","conversationId","disconnectType","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"disconnectType":{"type":"string","description":"Indicates how this communication was ended.","enum":["Unknown","Self","Peer","System","Error","Transfer","TransferACD","TransferUser"]}}},"MessagingEndTransferEvent":{"type":"object","required":["commandId","conversationId","eventDateTime","eventId","finalState","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"commandId":{"type":"string","description":"The id (V4 UUID) used to identify the transfer already started by the external platform."},"finalState":{"type":"string","description":"Indicates whether the transfer completed successfully, was cancelled, or failed for some reason.","enum":["Completed","Canceled","Failed"]},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that was being transferred."}}},"MessagingExternalEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"displayName":{"type":"string","description":"A name for the participant if it is available for this conversation."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/MessagingInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"MessagingFlowEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/MessagingInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"MessagingHoldUpdatedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","held"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"held":{"type":"boolean","description":"Indicates whether this communication is held."}}},"MessagingInitialConfiguration":{"type":"object","required":["fromAddress","toAddress"],"properties":{"toAddress":{"type":"string","description":"Address for the participant on receiving side of the message conversation. If the address is a phone number, E.164 format is recommended."},"fromAddress":{"type":"string","description":"Address for the participant on the sending side of the message conversation. If the address is a phone number, E.164 format is recommended."},"messageType":{"type":"string","description":"The type of message platform from which the message originated.","enum":["Sms","Twitter","Facebook","Line","WhatsApp","WebMessage","Open","Instagram","Unknown"]},"held":{"type":"boolean","description":"Indicates that this communication's initial state is held."},"alerting":{"type":"boolean","description":"Indicates that this communication's initial state is alerting. If false, the communication started in a connected state."},"inbound":{"type":"boolean","description":"Indicates the direction of this communication with respect to the contact center. `true` means the communication is INBOUND. `false` means the communication is OUTBOUND."},"invitedBy":{"type":"string","description":"The id of the communication (the \"peer\") that \"invited\" this communication, if this occurred."},"additionalInfo":{"type":"object","description":"Additional metadata about this session which should be recorded by the platform but which will not be indexed or searchable. Primarily for diagnostic value. Any information that needs to be accessible through other components like Analytics should be moved to dedicated fields.","additionalProperties":{"type":"string"}}}},"MessagingProgressTransferEvent":{"type":"object","required":["commandId","conversationId","destinationCommunicationId","eventDateTime","eventId","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"commandId":{"type":"string","description":"The id (V4 UUID) used to identify the transfer already started by the external platform."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred to."}}},"MessagingRoutingEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","queueId","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"queueId":{"type":"string","description":"The id of the queue that is routing this conversation."},"skillIds":{"type":"array","description":"The unique identifiers for the skills that should be used to determine the destination for the conversation.","items":{"type":"string"}},"languageId":{"type":"string","description":"The unique identifier for the language that should be used to determine the destination for the conversation."},"label":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/MessagingInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"MessagingRoutingTransferEvent":{"type":"object","required":["commandId","conversationId","destinationQueueId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent *Transfer events."},"initiatingCommunicationId":{"type":"string","description":"Indicates the desired type of transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationQueueId":{"type":"string","description":"The id (V4 UUID) of the desired destination queue that the object communication should be transferred to."},"languageId":{"type":"string","description":"The unique identifier (V4 UUID) for the language that should be used to determine the destination for the conversation."},"skillIds":{"type":"array","description":"The unique identifiers (V4 UUID) for the skills that should be used to determine the destination for the conversation.","items":{"type":"string"}}}},"MessagingUserEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration","userId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"userId":{"type":"string","description":"A unique Id (V4 UUID) identifying the user this communication belongs to."},"queueId":{"type":"string","description":"A unique Id (V4 UUID) identifying the queue that the user is messaging on behalf of. Applies to outbound messages only."},"afterCallWorkRequired":{"type":"boolean","description":"Indicates whether or not this user will be required to complete after call work."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/MessagingInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"MessagingUserTransferEvent":{"type":"object","required":["commandId","conversationId","destinationUserId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent Transfer events."},"initiatingCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication representing the participant that is initiating the transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationUserId":{"type":"string","description":"The id (V4 UUID) of the desired destination user that the object communication should be transferred to."}}},"PhoneEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"phoneNumber":{"type":"string","description":"The phone number for this phone."},"ani":{"type":"string","description":"The automatic number identification if it is available for this conversation."},"dnis":{"type":"string","description":"The dialed number identification if it is available for this conversation."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/InitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"PhoneTransferEvent":{"type":"object","required":["commandId","conversationId","destinationPhoneNumber","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent Transfer events."},"initiatingCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication representing the participant that is initiating the transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationPhoneNumber":{"type":"string","description":"The desired destination phone number that the object communication should be transferred to."}}},"ProgressConsultTransferEvent":{"type":"object","required":["conversationId","destinationCommunicationId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"initiatingCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication representing the participant that is initiating the transfer."},"destinationCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred to."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."}}},"ProgressTransferEvent":{"type":"object","required":["commandId","conversationId","destinationCommunicationId","eventDateTime","eventId","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"commandId":{"type":"string","description":"The id (V4 UUID) used to identify the transfer already started by the external platform."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred to."}}},"RoutingEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","queueId","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent *Transfer events."},"initiatingCommunicationId":{"type":"string","description":"Indicates the desired type of transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationQueueId":{"type":"string","description":"The id (V4 UUID) of the desired destination queue that the object communication should be transferred to."},"languageId":{"type":"string","description":"The unique identifier (V4 UUID) for the language that should be used to determine the destination for the conversation."},"skillIds":{"type":"array","description":"The unique identifiers (V4 UUID) for the skills that should be used to determine the destination for the conversation.","items":{"type":"string"}}}},"SourceConfiguration":{"type":"object","required":["interactionId","sourceId"],"properties":{"sourceId":{"type":"string","description":"Identifies the external platform that is the source of the conversation."},"interactionId":{"type":"string","description":"The customer's unique external identifier associated with the conversation that comes from the external platform."},"tagId":{"type":"string","description":"The customer's external identifier or tag associated with the conversation. If set, it will be used to tag the conversation."}}},"UserEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration","userId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. 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Applies to outbound calls only."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/InitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"UserTransferEvent":{"type":"object","required":["commandId","conversationId","destinationUserId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent Transfer events."},"initiatingCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication representing the participant that is initiating the transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationUserId":{"type":"string","description":"The id (V4 UUID) of the desired destination user that the object communication should be transferred to."}}},"BatchUserRoutingStatusEventRequest":{"type":"object","properties":{"userRoutingStatusEvents":{"type":"array","description":"UserRoutingStatus events for this batch","items":{"$ref":"#/definitions/UserRoutingStatusEvent"}}},"description":"A maximum of 100 events are allowed per request"},"UserRoutingStatusEvent":{"type":"object","required":["agentId","eventDateTime","eventId","sourceId","status"],"properties":{"eventId":{"type":"string","description":"A unique (UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A timestamp as epoch representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"agentId":{"type":"string","description":"Unique identifier of the agent."},"status":{"type":"string","description":"The agent's current routing status.","enum":["OffQueue","Idle","Interacting","Communicating","NotResponding"]},"sourceId":{"type":"string","description":"The agent's source platform Id."}}},"BatchUserPresenceEventRequest":{"type":"object","properties":{"userPresenceEvents":{"type":"array","description":"UserPresence events for this batch","items":{"$ref":"#/definitions/UserPresenceEvent"}}},"description":"A maximum of 100 events are allowed per request"},"UserPresenceEvent":{"type":"object","required":["eventDateTime","eventId","sourceId","userId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"userId":{"type":"string","description":"The User ID of the user associated with this UserPresence"},"sourceId":{"type":"string","description":"The id (V4 UUID) of the presence source being updated"},"presenceDefinitionId":{"type":"string","description":"The id (UUID) of the presence definition that the user presence is associated with"},"message":{"type":"string","description":"The message associated with the presence"}}},"AuthzDivision":{"type":"object","required":["description"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"description":{"type":"string","description":"A helpful description for the division."},"homeDivision":{"type":"boolean","description":"A flag indicating whether this division is the \"Home\" (default) division. 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URI for this object","readOnly":true}}},"IdentityProviderEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/IdentityProvider"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainEntityRef":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"OAuthAuthorization":{"type":"object","properties":{"client":{"$ref":"#/definitions/OAuthClient"},"scope":{"type":"array","items":{"type":"string"}},"roles":{"type":"array","items":{"type":"string"}},"resourceOwner":{"$ref":"#/definitions/DomainEntityRef"},"dateCreated":{"type":"string","format":"date-time","description":"Date 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"$ref":"#/definitions/DomainEntityRef"},"pending":{"type":"boolean"},"state":{"type":"string","enum":["Unauthorized","Requested","Authorized","Revoked"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OAuthClient":{"type":"object","required":["authorizedGrantType","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"secret":{"type":"string","description":"System created secret assigned to this client. Secrets are required for code authorization and client credential grants."},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"dateCreated":{"type":"string","format":"date-time","description":"Date this client was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date this client was last modified. Date time is represented as an ISO-8601 string. 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Used in browser and mobile apps where the secret can not be secured.\nSAML2-Bearer extension grant type - SAML2 assertion provider for user authentication at the token endpoint.\nClient Credential grant type - Used to created access tokens that are tied only to the client.\n","enum":["CODE","TOKEN","SAML2-BEARER","PASSWORD","CLIENT-CREDENTIALS"]},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"state":{"type":"string","description":"The state of the OAuth client.\nActive: The OAuth client can be used to create access tokens. This is the default state.\nDisabled: Access tokens created by the client are invalid and new ones cannot be created.\nInactive: Access tokens cannot be created with this OAuth client and it will be deleted.","enum":["active","disabled","inactive"]},"dateToDelete":{"type":"string","format":"date-time","description":"The time at which this client will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RoleDivision":{"type":"object","required":["divisionId","roleId"],"properties":{"roleId":{"type":"string","description":"Role to be associated with the given division which forms a grant"},"divisionId":{"type":"string","description":"Division associated with the given role which forms a grant"}}},"OAuthAuthorizationListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/OAuthAuthorization"}},"selfUri":{"type":"string","format":"uri"}}},"OAuthScope":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"description":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this 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object","readOnly":true}}},"PureCloud":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PureEngage":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"autoProvisionUsers":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this 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object","readOnly":true}}},"EmbeddedIntegration":{"type":"object","properties":{"enableWhitelist":{"type":"boolean"},"domainWhitelist":{"type":"array","items":{"type":"string"}}}},"IpAddressAuthentication":{"type":"object","properties":{"networkWhitelist":{"type":"array","items":{"type":"string"}}}},"OrgWhitelistSettings":{"type":"object","properties":{"enableWhitelist":{"type":"boolean"},"domainWhitelist":{"type":"array","items":{"type":"string"}}}},"OrgAuthSettings":{"type":"object","properties":{"multifactorAuthenticationRequired":{"type":"boolean","description":"Indicates whether multi-factor authentication is required."},"domainAllowlistEnabled":{"type":"boolean","description":"Indicates whether the domain allowlist is enabled."},"domainAllowlist":{"type":"array","description":"The list of domains that will be allowed to embed Genesys Cloud applications.","items":{"type":"string"}},"ipAddressAllowlist":{"type":"array","description":"The list of IP addresses that will be allowed to authenticate with Genesys Cloud.","items":{"type":"string"}},"passwordRequirements":{"description":"The password requirements for the organization.","$ref":"#/definitions/PasswordRequirements"}}},"PasswordRequirements":{"type":"object","properties":{"minimumLength":{"type":"integer","format":"int32"},"minimumDigits":{"type":"integer","format":"int32"},"minimumLetters":{"type":"integer","format":"int32"},"minimumUpper":{"type":"integer","format":"int32"},"minimumLower":{"type":"integer","format":"int32"},"minimumSpecials":{"type":"integer","format":"int32"},"minimumAgeSeconds":{"type":"integer","format":"int32"},"expirationDays":{"type":"integer","format":"int32"}}},"Entity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true}}},"NamedEntity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the object.","readOnly":true}}},"OrgOAuthClient":{"type":"object","required":["authorizedGrantType","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the OAuth client."},"dateCreated":{"type":"string","format":"date-time","description":"Date this client was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date this client was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User that created this client","$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User that last modified this client","$ref":"#/definitions/DomainEntityRef"},"authorizedGrantType":{"type":"string","description":"The OAuth Grant/Client type supported by this client.\nCode Authorization Grant/Client type - Preferred client type where the Client ID and Secret are required to create tokens. Used where the secret can be secured.\nPKCE-Enabled Code Authorization grant type - Code grant type which requires PKCE challenge and verifier to create tokens. Used in public clients for increased security.\nImplicit grant type - Client ID only is required to create tokens. Used in browser and mobile apps where the secret can not be secured.\nSAML2-Bearer extension grant type - SAML2 assertion provider for user authentication at the token endpoint.\nClient Credential grant type - Used to created access tokens that are tied only to the client.\n","enum":["CODE","TOKEN","SAML2-BEARER","PASSWORD","CLIENT-CREDENTIALS"]},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"state":{"type":"string","description":"The state of the OAuth client.\nActive: The OAuth client can be used to create access tokens. This is the default state.\nDisabled: Access tokens created by the client are invalid and new ones cannot be created.\nInactive: Access tokens cannot be created with this OAuth client and it will be deleted.","enum":["active","disabled","inactive"]},"dateToDelete":{"type":"string","format":"date-time","description":"The time at which this client will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"organization":{"description":"The oauth client's organization.","readOnly":true,"$ref":"#/definitions/NamedEntity"}}},"TokenInfo":{"type":"object","properties":{"organization":{"description":"The current organization","readOnly":true,"$ref":"#/definitions/NamedEntity"},"homeOrganization":{"description":"The token's home organization","readOnly":true,"$ref":"#/definitions/NamedEntity"},"authorizedScope":{"type":"array","description":"The list of scopes authorized for the OAuth client","readOnly":true,"items":{"type":"string"}},"clonedUser":{"description":"Only present when a user is a clone of trustee user in the trustor org.","readOnly":true,"$ref":"#/definitions/TokenInfoClonedUser"},"OAuthClient":{"$ref":"#/definitions/OrgOAuthClient"}}},"TokenInfoClonedUser":{"type":"object","properties":{"id":{"type":"string","description":"User id of the original native user","readOnly":true},"organization":{"description":"Organization of the original native user","readOnly":true,"$ref":"#/definitions/Entity"}}},"AutoAnswerSetting":{"type":"object","required":["enabled"],"properties":{"enabled":{"type":"boolean","description":"The media type status."}}},"AutoAnswerSettings":{"type":"object","required":["settings"],"properties":{"settings":{"type":"object","description":"Map of conversation media type enabled status.","additionalProperties":{"$ref":"#/definitions/AutoAnswerSetting"}}}},"ActiveAlertCount":{"type":"object","properties":{"count":{"type":"integer","format":"int32","description":"The count of active alerts for a user."}}},"AddressableEntityRef":{"type":"object","properties":{"id":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"Biography":{"type":"object","properties":{"biography":{"type":"string","description":"Personal detailed description"},"interests":{"type":"array","items":{"type":"string"}},"hobbies":{"type":"array","items":{"type":"string"}},"spouse":{"type":"string"},"education":{"type":"array","description":"User education details","items":{"$ref":"#/definitions/Education"}}}},"Chat":{"type":"object","properties":{"jabberId":{"type":"string"}}},"Contact":{"type":"object","properties":{"address":{"type":"string","description":"Email address or phone number for this contact type"},"display":{"type":"string","description":"Formatted version of the address property","readOnly":true},"mediaType":{"type":"string","enum":["PHONE","EMAIL","SMS"]},"type":{"type":"string","enum":["PRIMARY","WORK","WORK2","WORK3","WORK4","HOME","MOBILE","MAIN","OTHER"]},"extension":{"type":"string","description":"Use internal extension instead of address. Mutually exclusive with the address field."},"countryCode":{"type":"string"},"integration":{"type":"string","example":"microsoftteams","description":"Integration tag value if this number is associated with an external integration."}}},"Division":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DomainRole":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the role"},"name":{"type":"string","description":"The name of the role"}}},"Education":{"type":"object","properties":{"school":{"type":"string"},"fieldOfStudy":{"type":"string"},"notes":{"type":"string","description":"Notes about education has a 2000 character limit"},"dateStart":{"type":"string","format":"date","description":"Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"dateEnd":{"type":"string","format":"date","description":"Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"EmployerInfo":{"type":"object","properties":{"officialName":{"type":"string"},"employeeId":{"type":"string"},"employeeType":{"type":"string"},"dateHire":{"type":"string"}}},"ExternalContactsSettings":{"type":"object","properties":{"manuallyAssignDivisionsToInteractions":{"type":"boolean"},"manuallyAssignDivisionsToContacts":{"type":"boolean"}}},"Geolocation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string","description":"A string used to describe the type of client the geolocation is being updated from e.g. ios, android, web, etc."},"primary":{"type":"boolean","description":"A boolean used to tell whether or not to set this geolocation client as the primary on a PATCH"},"latitude":{"type":"number","format":"double"},"longitude":{"type":"number","format":"double"},"country":{"type":"string"},"region":{"type":"string"},"city":{"type":"string"},"locations":{"type":"array","items":{"$ref":"#/definitions/LocationDefinition"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Group":{"type":"object","required":["name","rulesVisible","type","visibility"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The group name."},"description":{"type":"string"},"dateModified":{"type":"string","format":"date-time","description":"Last modified date/time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"memberCount":{"type":"integer","format":"int64","description":"Number of members.","readOnly":true},"state":{"type":"string","description":"Active, inactive, or deleted state.","readOnly":true,"enum":["active","inactive","deleted"]},"version":{"type":"integer","format":"int32","description":"Current version for this resource.","readOnly":true},"type":{"type":"string","description":"Type of group.","enum":["official","social"]},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}},"addresses":{"type":"array","items":{"$ref":"#/definitions/GroupContact"}},"rulesVisible":{"type":"boolean","description":"Are membership rules visible to the person requesting to view the group"},"visibility":{"type":"string","description":"Who can view this group","enum":["public","owners","members"]},"rolesEnabled":{"type":"boolean","description":"Allow roles to be assigned to this group"},"includeOwners":{"type":"boolean","description":"Allow owners to be included as members of the group"},"callsEnabled":{"type":"boolean","description":"Allow calls to be placed to this group."},"owners":{"type":"array","description":"Owners of the group","items":{"$ref":"#/definitions/User"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"GroupContact":{"type":"object","required":["address","mediaType","type"],"properties":{"address":{"type":"string","description":"Phone number for this contact type"},"extension":{"type":"string","description":"Extension is set if the number is e164 valid"},"display":{"type":"string","description":"Formatted version of the address property","readOnly":true},"type":{"type":"string","description":"Contact type of the address","enum":["GROUPRING","GROUPPHONE"]},"mediaType":{"type":"string","description":"Media type of the address","enum":["PHONE"]}}},"InteractionStatsAlert":{"type":"object","required":["alertTypes","dimension","dimensionValue","mediaType","metric","name","notificationUsers","numericRange","ruleId","startDate","statistic","unread","value"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Name of the rule that generated the alert","readOnly":true},"dimension":{"type":"string","description":"The dimension of concern.","readOnly":true,"enum":["queueId","userId"]},"dimensionValue":{"type":"string","description":"The value of the dimension.","readOnly":true},"metric":{"type":"string","description":"The metric to be assessed.","readOnly":true,"enum":["tAbandon","tAnswered","tTalk","nOffered","tHandle","nTransferred","oServiceLevel","tWait","tHeld","tAcw"]},"mediaType":{"type":"string","description":"The media type.","readOnly":true,"enum":["voice","chat","email","callback","message"]},"numericRange":{"type":"string","description":"The comparison descriptor used against the metric's value.","readOnly":true,"enum":["gt","gte","lt","lte","eq","ne"]},"statistic":{"type":"string","description":"The statistic of concern for the metric.","readOnly":true,"enum":["count","min","ratio","max"]},"value":{"type":"number","format":"double","description":"The threshold value.","readOnly":true},"ruleId":{"type":"string","description":"The id of the rule.","readOnly":true},"unread":{"type":"boolean","description":"Indicates if the alert has been read."},"startDate":{"type":"string","format":"date-time","description":"The date/time the alert was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"endDate":{"type":"string","format":"date-time","description":"The date/time the owning rule exiting in alarm status. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"notificationUsers":{"type":"array","description":"The ids of users who were notified of alarm state change.","readOnly":true,"uniqueItems":true,"items":{"$ref":"#/definitions/User"}},"alertTypes":{"type":"array","description":"A collection of notification methods.","readOnly":true,"uniqueItems":true,"items":{"type":"string","enum":["SMS","DEVICE","EMAIL"]}},"ruleUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Location":{"type":"object","properties":{"id":{"type":"string","description":"Unique identifier for the location"},"floorplanId":{"type":"string","description":"Unique identifier for the location floorplan image","readOnly":true},"coordinates":{"type":"object","description":"Users coordinates on the floorplan. Only used when floorplanImage is set","additionalProperties":{"type":"number","format":"double"}},"notes":{"type":"string","description":"Optional description on the users location"},"locationDefinition":{"$ref":"#/definitions/LocationDefinition"}}},"LocationAddress":{"type":"object","properties":{"city":{"type":"string"},"country":{"type":"string"},"countryName":{"type":"string"},"state":{"type":"string"},"street1":{"type":"string"},"street2":{"type":"string"},"zipcode":{"type":"string"}}},"LocationAddressVerificationDetails":{"type":"object","properties":{"status":{"type":"string","description":"Status of address verification process","enum":["Pending","InProgress","Retry","Complete","Failed"]},"dateFinished":{"type":"string","format":"date-time","description":"Finished time of address verification process. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateStarted":{"type":"string","format":"date-time","description":"Time started of address verification process. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"service":{"type":"string","example":"smartystreets-us","description":"Third party service used for address verification"}}},"LocationDefinition":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"contactUser":{"description":"Site contact for the location entity","$ref":"#/definitions/AddressableEntityRef"},"emergencyNumber":{"description":"Emergency number for the location entity","$ref":"#/definitions/LocationEmergencyNumber"},"address":{"$ref":"#/definitions/LocationAddress"},"state":{"type":"string","description":"Current state of the location entity","enum":["active","deleted"]},"notes":{"type":"string","description":"Notes for the location entity"},"version":{"type":"integer","format":"int32","description":"Current version of the location entity, value to be supplied should be retrieved by a GET or on create/update response"},"path":{"type":"array","description":"A list of ancestor IDs in order","readOnly":true,"items":{"type":"string"}},"profileImage":{"type":"array","description":"Profile image of the location entity, retrieved with ?expand=images query parameter","readOnly":true,"items":{"$ref":"#/definitions/LocationImage"}},"floorplanImage":{"type":"array","description":"Floorplan images of the location entity, retrieved with ?expand=images query parameter","readOnly":true,"items":{"$ref":"#/definitions/LocationImage"}},"addressVerificationDetails":{"description":"Address verification information, retrieve dwith the ?expand=addressVerificationDetails query parameter","readOnly":true,"$ref":"#/definitions/LocationAddressVerificationDetails"},"addressVerified":{"type":"boolean","description":"Boolean field which states if the address has been verified as an actual address","readOnly":true},"addressStored":{"type":"boolean","description":"Boolean field which states if the address has been stored for E911","readOnly":true},"images":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"LocationEmergencyNumber":{"type":"object","properties":{"e164":{"type":"string"},"number":{"type":"string"},"type":{"type":"string","description":"The type of emergency number.","enum":["default","elin"]}}},"LocationImage":{"type":"object","properties":{"resolution":{"type":"string","description":"Height and/or width of image. ex: 640x480 or x128"},"imageUri":{"type":"string"}}},"MediaSummary":{"type":"object","properties":{"contactCenter":{"$ref":"#/definitions/MediaSummaryDetail"},"enterprise":{"$ref":"#/definitions/MediaSummaryDetail"}}},"MediaSummaryDetail":{"type":"object","properties":{"active":{"type":"integer","format":"int32"},"acw":{"type":"integer","format":"int32"}}},"OAuthLastTokenIssued":{"type":"object","properties":{"dateIssued":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"OutOfOffice":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"$ref":"#/definitions/User"},"startDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"active":{"type":"boolean"},"indefinite":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PresenceDefinition":{"type":"object","properties":{"id":{"type":"string","description":"description"},"systemPresence":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ResourceConditionNode":{"type":"object","properties":{"variableName":{"type":"string"},"conjunction":{"type":"string","enum":["AND","OR"]},"operator":{"type":"string","enum":["EQ","IN","GE","GT","LE","LT"]},"operands":{"type":"array","items":{"$ref":"#/definitions/ResourceConditionValue"}},"terms":{"type":"array","items":{"$ref":"#/definitions/ResourceConditionNode"}}}},"ResourceConditionValue":{"type":"object","properties":{"type":{"type":"string","enum":["SCALAR","VARIABLE","USER","QUEUE"]},"value":{"type":"string"}}},"ResourcePermissionPolicy":{"type":"object","properties":{"id":{"type":"string"},"domain":{"type":"string"},"entityName":{"type":"string"},"policyName":{"type":"string"},"policyDescription":{"type":"string"},"actionSetKey":{"type":"string"},"allowConditions":{"type":"boolean"},"resourceConditionNode":{"$ref":"#/definitions/ResourceConditionNode"},"namedResources":{"type":"array","items":{"type":"string"}},"resourceCondition":{"type":"string"},"actionSet":{"type":"array","uniqueItems":true,"items":{"type":"string"}}}},"RoutingStatus":{"type":"object","properties":{"userId":{"type":"string","description":"The userId of the agent"},"status":{"type":"string","description":"Indicates the Routing State of the agent. A value of OFF_QUEUE will be returned if the specified user does not exist.","enum":["OFF_QUEUE","IDLE","INTERACTING","NOT_RESPONDING","COMMUNICATING"]},"startTime":{"type":"string","format":"date-time","description":"The timestamp when the agent went into this state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"Team":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The team name"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/WritableDivision"},"description":{"type":"string","description":"Team information."},"dateCreated":{"type":"string","format":"date-time","description":"Last modified datetime. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified datetime. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"memberCount":{"type":"integer","format":"int64","description":"Number of members in a team","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"User":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"chat":{"$ref":"#/definitions/Chat"},"department":{"type":"string"},"email":{"type":"string"},"primaryContactInfo":{"type":"array","description":"Auto populated from addresses.","readOnly":true,"items":{"$ref":"#/definitions/Contact"}},"addresses":{"type":"array","description":"Email addresses and phone numbers for this user","items":{"$ref":"#/definitions/Contact"}},"state":{"type":"string","description":"The current state for this user.","readOnly":true,"enum":["active","inactive","deleted"]},"title":{"type":"string"},"username":{"type":"string"},"manager":{"$ref":"#/definitions/User"},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}},"version":{"type":"integer","format":"int32","description":"Required when updating a user, this value should be the current version of the user. The current version can be obtained with a GET on the user before doing a PATCH."},"certifications":{"type":"array","items":{"type":"string"}},"biography":{"$ref":"#/definitions/Biography"},"employerInfo":{"$ref":"#/definitions/EmployerInfo"},"preferredName":{"type":"string","description":"Preferred full name of the agent"},"routingStatus":{"description":"ACD routing status","readOnly":true,"$ref":"#/definitions/RoutingStatus"},"presence":{"description":"Active presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"integrationPresence":{"description":"Integration presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"conversationSummary":{"description":"Summary of conversion statistics for conversation types.","readOnly":true,"$ref":"#/definitions/UserConversationSummary"},"outOfOffice":{"description":"Determine if out of office is enabled","readOnly":true,"$ref":"#/definitions/OutOfOffice"},"geolocation":{"description":"Current geolocation position","readOnly":true,"$ref":"#/definitions/Geolocation"},"station":{"description":"Effective, default, and last station information","readOnly":true,"$ref":"#/definitions/UserStations"},"authorization":{"description":"Roles and permissions assigned to the user","readOnly":true,"$ref":"#/definitions/UserAuthorization"},"profileSkills":{"type":"array","description":"Profile skills possessed by the user","readOnly":true,"items":{"type":"string"}},"locations":{"type":"array","description":"The user placement at each site location.","readOnly":true,"items":{"$ref":"#/definitions/Location"}},"groups":{"type":"array","description":"The groups the user is a member of","readOnly":true,"items":{"$ref":"#/definitions/Group"}},"team":{"description":"The team the user is a member of","readOnly":true,"$ref":"#/definitions/Team"},"workPlanBidRanks":{"description":"The WFM work plan bid rank settings for the user","readOnly":true,"$ref":"#/definitions/WorkPlanBidRanks"},"skills":{"type":"array","description":"Routing (ACD) skills possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingSkill"}},"languages":{"type":"array","description":"Routing (ACD) languages possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingLanguage"}},"acdAutoAnswer":{"type":"boolean","description":"acd auto answer"},"languagePreference":{"type":"string","description":"preferred language by the user","readOnly":true},"lastTokenIssued":{"$ref":"#/definitions/OAuthLastTokenIssued"},"dateLastLogin":{"type":"string","format":"date-time","description":"The last time the user logged in using username and password. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserAuthorization":{"type":"object","properties":{"roles":{"type":"array","items":{"$ref":"#/definitions/DomainRole"}},"unusedRoles":{"type":"array","description":"A collection of the roles the user is not using","readOnly":true,"items":{"$ref":"#/definitions/DomainRole"}},"permissions":{"type":"array","description":"A collection of the permissions granted by all assigned roles","readOnly":true,"items":{"type":"string"}},"permissionPolicies":{"type":"array","description":"The policies configured for assigned permissions.","readOnly":true,"items":{"$ref":"#/definitions/ResourcePermissionPolicy"}}}},"UserConversationSummary":{"type":"object","properties":{"userId":{"type":"string"},"call":{"$ref":"#/definitions/MediaSummary"},"callback":{"$ref":"#/definitions/MediaSummary"},"email":{"$ref":"#/definitions/MediaSummary"},"message":{"$ref":"#/definitions/MediaSummary"},"chat":{"$ref":"#/definitions/MediaSummary"},"socialExpression":{"$ref":"#/definitions/MediaSummary"},"video":{"$ref":"#/definitions/MediaSummary"}}},"UserImage":{"type":"object","properties":{"resolution":{"type":"string","description":"Height and/or width of image. ex: 640x480 or x128"},"imageUri":{"type":"string"}}},"UserPresence":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"source":{"type":"string","description":"Deprecated - The sourceID field should be used as a replacement."},"sourceId":{"type":"string","description":"Represents the ID of a registered source"},"primary":{"type":"boolean","description":"A boolean used to tell whether or not to set this presence source as the primary on a PATCH"},"presenceDefinition":{"$ref":"#/definitions/PresenceDefinition"},"message":{"type":"string"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserRoutingLanguage":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"proficiency":{"type":"number","format":"double","description":"A rating from 0.0 to 5.0 that indicates how fluent an agent is in a particular language. ACD interactions are routed to agents with higher proficiency ratings."},"state":{"type":"string","description":"Activate or deactivate this routing language.","enum":["active","inactive","deleted"]},"languageUri":{"type":"string","format":"uri","description":"URI to the organization language used by this user language.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents an organization language assigned to a user. When assigning to a user specify the organization language id as the id."},"UserRoutingSkill":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"proficiency":{"type":"number","format":"double","description":"A rating from 0.0 to 5.0 that indicates how adept an agent is at a particular skill. When \"Best available skills\" is enabled for a queue in Genesys Cloud, ACD interactions in that queue are routed to agents with higher proficiency ratings."},"state":{"type":"string","description":"Activate or deactivate this routing skill.","enum":["active","inactive","deleted"]},"skillUri":{"type":"string","format":"uri","description":"URI to the organization skill used by this user skill.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents an organization skill assigned to a user. When assigning to a user specify the organization skill id as the id."},"UserStation":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this station","readOnly":true},"name":{"type":"string"},"type":{"type":"string"},"associatedUser":{"$ref":"#/definitions/User"},"associatedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"defaultUser":{"$ref":"#/definitions/User"},"providerInfo":{"type":"object","description":"Provider-specific info for this station, e.g. { \"edgeGroupId\": \"ffe7b15c-a9cc-4f4c-88f5-781327819a49\" }","additionalProperties":{"type":"string"}},"webRtcCallAppearances":{"type":"integer","format":"int32","description":"The number of call appearances on the station.","readOnly":true}}},"UserStations":{"type":"object","properties":{"associatedStation":{"description":"Current associated station for this user.","readOnly":true,"$ref":"#/definitions/UserStation"},"effectiveStation":{"description":"The station where the user can be reached based on their default and associated station.","readOnly":true,"$ref":"#/definitions/UserStation"},"defaultStation":{"description":"Default station to be used if not associated with a station.","readOnly":true,"$ref":"#/definitions/UserStation"},"lastAssociatedStation":{"description":"Last associated station for this user.","readOnly":true,"$ref":"#/definitions/UserStation"}}},"WorkPlanBidRanks":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the user."},"workPlanBiddingPerformance":{"type":"integer","format":"int32","description":"Work plan bidding agent performance ranking. 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If truncated, the first half of the list of entities will contain the oldest entities and the second half the newest entities."},"entities":{"type":"array","description":"Details for active entities","items":{"$ref":"#/definitions/ConversationActivityEntityData"}}}},"ConversationActivityEntityData":{"type":"object","required":["activityDate"],"properties":{"activityDate":{"type":"string","format":"date-time","description":"The time at which the activity was observed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"metric":{"type":"string","description":"Activity metric","enum":["oAlerting","oInteracting","oWaiting"]},"activeRouting":{"type":"string","description":"Active routing method","enum":["Bullseye","Conditional","Direct","Last","Manual","Predictive","Preferred","Standard","Vip"]},"addressFrom":{"type":"string","description":"The address that initiated an action"},"addressTo":{"type":"string","description":"The address receiving an action"},"ani":{"type":"string","description":"Automatic Number Identification (caller's number)"},"conversationId":{"type":"string","description":"Unique identifier for the conversation"},"convertedFrom":{"type":"string","description":"Session media type that was converted from in case of a media type conversion"},"convertedTo":{"type":"string","description":"Session media type that was converted to in case of a media type conversion"},"direction":{"type":"string","description":"The direction of the communication","enum":["inbound","outbound"]},"dnis":{"type":"string","description":"Dialed number identification service (number dialed by the calling party)"},"mediaType":{"type":"string","description":"The session media type","enum":["callback","chat","cobrowse","email","internalmessage","message","screenshare","unknown","video","voice"]},"participantName":{"type":"string","description":"A human readable name identifying the participant"},"queueId":{"type":"string","description":"Queue identifier"},"requestedLanguageId":{"type":"string","description":"Unique identifier for the language requested for an interaction"},"requestedRoutingSkillIds":{"type":"array","description":"Unique identifier(s) for skill(s) requested for an interaction","items":{"type":"string"}},"requestedRoutings":{"type":"array","description":"Routing type(s) for requested/attempted routing methods.","items":{"type":"string","enum":["Bullseye","Conditional","Direct","Last","Manual","Predictive","Preferred","Standard","Vip"]}},"routingPriority":{"type":"integer","format":"int64","description":"Routing priority for the current interaction"},"sessionId":{"type":"string","description":"The unique identifier of this session"},"teamId":{"type":"string","description":"The team ID the user is a member of"},"usedRouting":{"type":"string","description":"Complete routing method","enum":["Bullseye","Conditional","Direct","Last","Manual","Predictive","Preferred","Standard","Vip"]},"userId":{"type":"string","description":"Unique identifier for the user"},"scoredAgents":{"type":"array","description":"Scored agents","items":{"$ref":"#/definitions/ConversationActivityScoredAgent"}}}},"ConversationActivityMetricValue":{"type":"object","properties":{"metric":{"type":"string","description":"metric","enum":["oAlerting","oInteracting","oWaiting"]},"count":{"type":"integer","format":"int32","description":"metric count"}}},"ConversationActivityResponse":{"type":"object","properties":{"results":{"type":"array","description":"Query results","items":{"$ref":"#/definitions/ConversationActivityData"}},"entityIdDimension":{"type":"string","description":"Dimension that is used as an entityId","enum":["activeRouting","addressFrom","addressTo","agentScore","ani","conversationId","convertedFrom","convertedTo","direction","dnis","mediaType","participantName","queueId","requestedLanguageId","requestedRouting","requestedRoutingSkillId","routingPriority","scoredAgentId","sessionId","teamId","usedRouting","userId"]}}},"ConversationActivityScoredAgent":{"type":"object","properties":{"agentScore":{"type":"integer","format":"int32","description":"Assigned agent score for this conversation (0 - 100, higher being better)"},"scoredAgentId":{"type":"string","description":"Unique identifier for the agent that was scored for this conversation"}}},"Subscription":{"type":"object","properties":{"id":{"type":"string","description":"The subscription id"},"topic":{"type":"string","description":"Notification topic"}}},"ConversationActivityQuery":{"type":"object","required":["groupBy","metrics"],"properties":{"metrics":{"type":"array","description":"List of requested metrics","items":{"$ref":"#/definitions/ConversationActivityQueryMetric"}},"groupBy":{"type":"array","description":"Dimension(s) to group by","uniqueItems":true,"items":{"type":"string","enum":["activeRouting","addressFrom","addressTo","agentScore","ani","conversationId","convertedFrom","convertedTo","direction","dnis","mediaType","participantName","queueId","requestedLanguageId","requestedRouting","requestedRoutingSkillId","routingPriority","scoredAgentId","sessionId","teamId","usedRouting","userId"]}},"filter":{"description":"Filter to return a subset of observations. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/ConversationActivityQueryFilter"},"order":{"type":"string","description":"Sort the result set in ascending/descending order. Default is ascending","enum":["asc","desc","unordered"]}}},"ConversationActivityQueryClause":{"type":"object","required":["predicates","type"],"properties":{"type":{"type":"string","description":"Boolean operation to apply to the provided predicates","enum":["and","or"]},"predicates":{"type":"array","description":"Like a three-word sentence: (attribute-name) (operator) (target-value).","items":{"$ref":"#/definitions/ConversationActivityQueryPredicate"}}}},"ConversationActivityQueryFilter":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Boolean operation to apply to the provided predicates and clauses","enum":["and","or"]},"clauses":{"type":"array","description":"Boolean 'and/or' logic with up to two-levels of nesting","items":{"$ref":"#/definitions/ConversationActivityQueryClause"}},"predicates":{"type":"array","description":"Like a three-word sentence: (attribute-name) (operator) (target-value).","items":{"$ref":"#/definitions/ConversationActivityQueryPredicate"}}}},"ConversationActivityQueryMetric":{"type":"object","required":["metric"],"properties":{"metric":{"type":"string","description":"The requested metric","enum":["oAlerting","oInteracting","oWaiting"]},"details":{"type":"boolean","description":"Flag for including observation details for this metric in the response"}}},"ConversationActivityQueryPredicate":{"type":"object","properties":{"type":{"type":"string","description":"Optional type, can usually be inferred","enum":["dimension","property","metric"]},"dimension":{"type":"string","description":"Left hand side for dimension predicates","enum":["activeRouting","addressFrom","addressTo","agentScore","ani","conversationId","convertedFrom","convertedTo","direction","dnis","mediaType","participantName","queueId","requestedLanguageId","requestedRouting","requestedRoutingSkillId","routingPriority","scoredAgentId","sessionId","teamId","usedRouting","userId"],"x-genesys-entity-type":{"value":"DIMENSION_TYPE"}},"operator":{"type":"string","description":"Optional operator, default is matches","enum":["matches","exists","notExists"]},"value":{"type":"string","description":"Right hand side for dimension predicates","x-genesys-entity-type":{"value":"DIMENSION_SELECTOR"}}}},"AggregationResult":{"type":"object","properties":{"type":{"type":"string","enum":["termFrequency","numericRange"]},"dimension":{"type":"string","description":"For termFrequency aggregations"},"metric":{"type":"string","description":"For numericRange aggregations"},"count":{"type":"integer","format":"int64"},"results":{"type":"array","items":{"$ref":"#/definitions/AggregationResultEntry"}}}},"AggregationResultEntry":{"type":"object","properties":{"count":{"type":"integer","format":"int64"},"value":{"type":"string","description":"For termFrequency aggregations"},"gte":{"type":"number","description":"For numericRange aggregations"},"lt":{"type":"number","description":"For numericRange aggregations"}}},"AnalyticsAgentGroup":{"type":"object","properties":{"agentGroupId":{"type":"string","description":"Conditional group routing agent group identifier"},"agentGroupType":{"type":"string","description":"Conditional group routing agent group type","enum":["Group","SkillGroup","Team"]}}},"AnalyticsConversationQueryResponse":{"type":"object","properties":{"conversations":{"type":"array","items":{"$ref":"#/definitions/AnalyticsConversationWithoutAttributes"}},"aggregations":{"type":"array","items":{"$ref":"#/definitions/AggregationResult"}},"totalHits":{"type":"integer","format":"int32"}}},"AnalyticsConversationSegment":{"type":"object","properties":{"audioMuted":{"type":"boolean","description":"Flag indicating if audio is muted or not (true/false)"},"conference":{"type":"boolean","description":"Indicates whether the segment was a conference"},"destinationConversationId":{"type":"string","description":"The unique identifier of a new conversation when a conversation is ended for a conference"},"destinationSessionId":{"type":"string","description":"The unique identifier of a new session when a session is ended for a conference"},"disconnectType":{"type":"string","description":"The session disconnect type","enum":["client","conferenceTransfer","consultTransfer","dndEndpoint","dndTransfer","endpoint","error","forwardTransfer","noAnswerTransfer","notAvailableTransfer","other","peer","spam","system","timeout","transfer","transportFailure","uncallable"]},"errorCode":{"type":"string","description":"A code corresponding to the error that occurred"},"groupId":{"type":"string","description":"Unique identifier for a PureCloud group"},"q850ResponseCodes":{"type":"array","description":"Q.850 response code(s)","items":{"type":"integer","format":"int64"}},"queueId":{"type":"string","description":"Queue identifier"},"requestedLanguageId":{"type":"string","description":"Unique identifier for the language requested for an interaction"},"requestedRoutingSkillIds":{"type":"array","description":"Unique identifier(s) for skill(s) requested for an interaction","items":{"type":"string"}},"requestedRoutingUserIds":{"type":"array","description":"Unique identifier(s) for agent(s) requested for an interaction","items":{"type":"string"}},"segmentEnd":{"type":"string","format":"date-time","description":"The end time of a segment. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"segmentStart":{"type":"string","format":"date-time","description":"The start time of a segment. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"segmentType":{"type":"string","description":"The activity that takes place in the segment, such as hold or interact","enum":["alert","barging","callback","coaching","contacting","converting","delay","dialing","hold","interact","ivr","monitoring","parked","scheduled","sharing","system","transmitting","unknown","uploading","voicemail","wrapup"]},"sipResponseCodes":{"type":"array","description":"SIP response code(s)","items":{"type":"integer","format":"int64"}},"sourceConversationId":{"type":"string","description":"The unique identifier of the previous conversation when a new conversation is created for a conference"},"sourceSessionId":{"type":"string","description":"The unique identifier of the previous session when a new session is created for a conference"},"subject":{"type":"string","description":"The subject for the initial email that started this conversation"},"videoMuted":{"type":"boolean","description":"Flag indicating if video is muted/paused or not (true/false)"},"wrapUpCode":{"type":"string","description":"Wrap up code"},"wrapUpNote":{"type":"string","description":"Note entered by an agent during after-call work"},"wrapUpTags":{"type":"array","description":"Tag(s) assigned during after-call work","items":{"type":"string"}},"scoredAgents":{"type":"array","description":"Scored agents","items":{"$ref":"#/definitions/AnalyticsScoredAgent"}},"properties":{"type":"array","description":"Additional segment properties","items":{"$ref":"#/definitions/AnalyticsProperty"}}}},"AnalyticsConversationWithoutAttributes":{"type":"object","properties":{"conferenceStart":{"type":"string","format":"date-time","description":"The start time of a conference call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationEnd":{"type":"string","format":"date-time","description":"The end time of a conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"Unique identifier for the conversation"},"conversationInitiator":{"type":"string","description":"Indicates the participant purpose of the participant initiating a message conversation","enum":["acd","agent","api","botflow","campaign","customer","dialer","external","fax","group","inbound","ivr","manual","outbound","station","user","voicemail","voicesurveyflow","workflow"]},"conversationStart":{"type":"string","format":"date-time","description":"The start time of a conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"customerParticipation":{"type":"boolean","description":"Indicates a messaging conversation in which the customer participated by sending at least one message"},"divisionIds":{"type":"array","description":"Identifier(s) of division(s) associated with a conversation","items":{"type":"string"}},"externalTag":{"type":"string","description":"External tag for the conversation"},"knowledgeBaseIds":{"type":"array","description":"The unique identifier(s) of the knowledge base(s) used","items":{"type":"string"}},"mediaStatsMinConversationMos":{"type":"number","format":"double","description":"The lowest estimated average MOS among all the audio streams belonging to this conversation"},"mediaStatsMinConversationRFactor":{"type":"number","format":"double","description":"The lowest R-factor value among all of the audio streams belonging to this conversation"},"originatingDirection":{"type":"string","description":"The original direction of the conversation","enum":["inbound","outbound"]},"selfServed":{"type":"boolean","description":"Indicates whether all flow sessions were self serviced"},"evaluations":{"type":"array","description":"Evaluations associated with this conversation","items":{"$ref":"#/definitions/AnalyticsEvaluation"}},"surveys":{"type":"array","description":"Surveys associated with this conversation","items":{"$ref":"#/definitions/AnalyticsSurvey"}},"resolutions":{"type":"array","description":"Resolutions associated with this conversation","items":{"$ref":"#/definitions/AnalyticsResolution"}},"participants":{"type":"array","description":"Participants in the conversation","items":{"$ref":"#/definitions/AnalyticsParticipantWithoutAttributes"}}}},"AnalyticsEvaluation":{"type":"object","properties":{"assigneeApplicable":{"type":"boolean","description":"Indicates whether an assignee is applicable for the evaluation. Set to false when assignee is not applicable"},"assigneeId":{"type":"string","description":"UserId of the assignee"},"calibrationId":{"type":"string","description":"The calibration ID used for the purpose of training evaluators"},"contextId":{"type":"string","description":"A unique identifier for an evaluation form, regardless of version"},"deleted":{"type":"boolean","description":"Whether the evaluation has been deleted"},"evaluationId":{"type":"string","description":"Unique identifier for the evaluation"},"evaluationStatus":{"type":"string","description":"Status of evaluation","enum":["Finished","InProgress","InReview","Pending","Retracted"]},"evaluatorId":{"type":"string","description":"A unique identifier of the user who evaluated the interaction"},"eventTime":{"type":"string","format":"date-time","description":"Specifies when an evaluation occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"formId":{"type":"string","description":"ID of the evaluation form used"},"formName":{"type":"string","description":"Name of the evaluation form used"},"queueId":{"type":"string","description":"The ID of the associated queue"},"released":{"type":"boolean","description":"Whether the evaluation has been released"},"rescored":{"type":"boolean","description":"Whether the evaluation has been rescored at least once"},"userId":{"type":"string","description":"ID of the agent the evaluation was performed against"},"oTotalCriticalScore":{"type":"integer","format":"int64"},"oTotalScore":{"type":"integer","format":"int64"}}},"AnalyticsFlow":{"type":"object","properties":{"endingLanguage":{"type":"string","description":"Flow ending language, e.g. en-us"},"entryReason":{"type":"string","description":"The particular entry reason for this flow, e.g. an address, userId, or flowId"},"entryType":{"type":"string","description":"The entry type for this flow, e.g. dnis, dialer, agent, flow, or direct","enum":["agent","direct","dnis","flow","outbound"]},"exitReason":{"type":"string","description":"The exit reason for this flow, e.g. DISCONNECT"},"flowId":{"type":"string","description":"The unique identifier of this flow"},"flowName":{"type":"string","description":"The name of this flow at the time of flow execution"},"flowType":{"type":"string","description":"The type of this flow","enum":["BOT","COMMONMODULE","DIGITALBOT","INBOUNDCALL","INBOUNDCHAT","INBOUNDEMAIL","INBOUNDSHORTMESSAGE","INQUEUECALL","INQUEUEEMAIL","INQUEUESHORTMESSAGE","OUTBOUNDCALL","SECURECALL","SPEECH","SURVEYINVITE","VOICE","VOICEMAIL","VOICESURVEY","WORKFLOW","WORKITEM"]},"flowVersion":{"type":"string","description":"The version of this flow"},"issuedCallback":{"type":"boolean","description":"Flag indicating whether the flow issued a callback"},"recognitionFailureReason":{"type":"string","description":"The recognition failure reason causing to exit/disconnect"},"startingLanguage":{"type":"string","description":"Flow starting language, e.g. en-us"},"transferTargetAddress":{"type":"string","description":"The address of a flow transfer target, e.g. a phone number, an email address, or a queueId"},"transferTargetName":{"type":"string","description":"The name of a flow transfer target"},"transferType":{"type":"string","description":"The type of transfer for flows that ended with a transfer"},"outcomes":{"type":"array","description":"Flow outcomes","items":{"$ref":"#/definitions/AnalyticsFlowOutcome"}}}},"AnalyticsFlowOutcome":{"type":"object","properties":{"flowOutcome":{"type":"string","description":"Combination of unique flow outcome identifier and its value separated by colon"},"flowOutcomeEndTimestamp":{"type":"string","format":"date-time","description":"The outcome ending timestamp in ISO 8601 format. This may be null if the outcome did not succeed."},"flowOutcomeId":{"type":"string","description":"Unique identifier of a flow outcome"},"flowOutcomeStartTimestamp":{"type":"string","format":"date-time","description":"The outcome starting timestamp in ISO 8601 format"},"flowOutcomeValue":{"type":"string","description":"Flow outcome value, e.g. SUCCESS"}}},"AnalyticsMediaEndpointStat":{"type":"object","properties":{"codecs":{"type":"array","description":"The MIME type(s) of the audio encodings used by the audio streams belonging to this endpoint","items":{"type":"string"}},"discardedPackets":{"type":"integer","format":"int64","description":"The total number of packets received too late or too early, jitter queue overrun or underrun, for all audio streams belonging to this endpoint"},"duplicatePackets":{"type":"integer","format":"int64","description":"The total number of packets received with the same sequence number as another one recently received (window of 64 packets), for all audio streams belonging to this endpoint"},"eventTime":{"type":"string","format":"date-time","description":"Specifies when an event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"invalidPackets":{"type":"integer","format":"int64","description":"The total number of malformed or not RTP packets, unknown payload type, or discarded probation packets for all audio streams belonging to this endpoint"},"maxLatencyMs":{"type":"integer","format":"int64","description":"The maximum latency experienced by any audio stream belonging to this endpoint, in milliseconds"},"minMos":{"type":"number","format":"double","description":"The lowest estimated average MOS among all the audio streams belonging to this endpoint"},"minRFactor":{"type":"number","format":"double","description":"The lowest R-factor value among all of the audio streams belonging to this endpoint"},"overrunPackets":{"type":"integer","format":"int64","description":"The total number of packets for which there was no room in the jitter queue when it was received, for all audio streams belonging to this endpoint (also counted in discarded)"},"receivedPackets":{"type":"integer","format":"int64","description":"The total number of packets received for all audio streams belonging to this endpoint (includes invalid, duplicate, and discarded packets)"},"underrunPackets":{"type":"integer","format":"int64","description":"The total number of packets received after their timestamp/seqnum has been played out, for all audio streams belonging to this endpoint (also counted in discarded)"}}},"AnalyticsParticipantWithoutAttributes":{"type":"object","properties":{"externalContactId":{"type":"string","description":"External contact identifier"},"externalOrganizationId":{"type":"string","description":"External organization identifier"},"flaggedReason":{"type":"string","description":"Reason for which participant flagged conversation","enum":["general"]},"participantId":{"type":"string","description":"Unique identifier for the participant"},"participantName":{"type":"string","description":"A human readable name identifying the participant"},"purpose":{"type":"string","description":"The participant's purpose","enum":["acd","agent","api","botflow","campaign","customer","dialer","external","fax","group","inbound","ivr","manual","outbound","station","user","voicemail","voicesurveyflow","workflow"]},"screenRecording":{"type":"boolean","description":"Flag determining if a screen recording was started or not"},"teamId":{"type":"string","description":"The team ID the user is a member of"},"userId":{"type":"string","description":"Unique identifier for the user"},"sessions":{"type":"array","description":"List of sessions associated to this participant","items":{"$ref":"#/definitions/AnalyticsSession"}}}},"AnalyticsProperty":{"type":"object","properties":{"property":{"type":"string","description":"User-defined rather than intrinsic system-observed values. These are tagged onto segments by other components within PureCloud or by API users directly. This is the name of the user-defined property."},"propertyType":{"type":"string","description":"Indicates what the data type is (e.g. integer vs string) and therefore how to evaluate what would constitute a match","enum":["bool","integer","real","date","string","uuid"]},"value":{"type":"string","description":"What property value to match against"}}},"AnalyticsProposedAgent":{"type":"object","properties":{"agentRank":{"type":"integer","format":"int32","description":"Proposed agent rank for this conversation from predictive routing (lower is better)"},"proposedAgentId":{"type":"string","description":"Unique identifier for the agent that was proposed by predictive routing"}}},"AnalyticsResolution":{"type":"object","properties":{"eventTime":{"type":"string","format":"date-time","description":"Specifies when an event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"queueId":{"type":"string","description":"The ID of the last queue on which the conversation was handled."},"userId":{"type":"string","description":"The ID of the last user who handled the conversation."},"nNextContactAvoided":{"type":"integer","format":"int64"}}},"AnalyticsScoredAgent":{"type":"object","properties":{"agentScore":{"type":"integer","format":"int32","description":"Assigned agent score for this conversation (0 - 100, higher being better)"},"scoredAgentId":{"type":"string","description":"Unique identifier for the agent that was scored for this conversation"}}},"AnalyticsSession":{"type":"object","properties":{"activeSkillIds":{"type":"array","description":"ID(s) of Skill(s) that are active on the conversation","items":{"type":"string"}},"acwSkipped":{"type":"boolean","description":"Marker for an agent that skipped after call work"},"addressFrom":{"type":"string","description":"The address that initiated an action"},"addressOther":{"type":"string","description":"The email address for the participant on the other side of the email conversation"},"addressSelf":{"type":"string","description":"The email address for the participant on this side of the email conversation"},"addressTo":{"type":"string","description":"The address receiving an action"},"agentAssistantId":{"type":"string","description":"Unique identifier of the active virtual agent assistant"},"agentBullseyeRing":{"type":"integer","format":"int32","description":"Bullseye ring of the targeted agent"},"agentOwned":{"type":"boolean","description":"Flag indicating an agent-owned callback"},"ani":{"type":"string","description":"Automatic Number Identification (caller's number)"},"assignerId":{"type":"string","description":"ID of the user that manually assigned a conversation"},"authenticated":{"type":"boolean","description":"Flag that indicates that the identity of the customer has been asserted as verified by the provider."},"bargedParticipantId":{"type":"string","description":"The participantId being barged in on (if someone (e.g. an agent) is being barged in on, this would correspond to one of the other participantIds present in the conversation)"},"bcc":{"type":"array","description":"Blind carbon copy email address(es)","items":{"type":"string"}},"callbackNumbers":{"type":"array","description":"Callback phone number(s)","items":{"type":"string"}},"callbackScheduledTime":{"type":"string","format":"date-time","description":"Scheduled callback date/time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callbackUserName":{"type":"string","description":"The name of the user requesting a call back"},"cc":{"type":"array","description":"Carbon copy email address(es)","items":{"type":"string"}},"cleared":{"type":"boolean","description":"Flag that indicates that the conversation has been cleared by the customer"},"coachedParticipantId":{"type":"string","description":"The participantId being coached (if someone (e.g. an agent) is being coached, this would correspond to one of the other participantIds present in the conversation)"},"cobrowseRole":{"type":"string","description":"Describes side of the cobrowse (sharer or viewer)"},"cobrowseRoomId":{"type":"string","description":"A unique identifier for a PureCloud cobrowse room"},"deliveryStatus":{"type":"string","description":"The email or SMS delivery status","enum":["DeliveryFailed","DeliverySuccess","Failed","Published","Queued","Read","Received","Sent"]},"deliveryStatusChangeDate":{"type":"string","format":"date-time","description":"Date and time of the most recent delivery status change. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"destinationAddresses":{"type":"array","description":"Destination address(es) of transfers or consults","items":{"type":"string"}},"detectedSpeechEnd":{"type":"string","format":"date-time","description":"Absolute time when the speech ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"detectedSpeechStart":{"type":"string","format":"date-time","description":"Absolute time when the speech started. Date time is represented as an ISO-8601 string. 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are used to filter the view","items":{"type":"string"}},"addressFroms":{"type":"array","description":"The address from values are used to filter the view","items":{"type":"string"}},"outboundCampaignIds":{"type":"array","description":"The outbound campaign ids are used to filter the view","items":{"type":"string"}},"outboundContactListIds":{"type":"array","description":"The outbound contact list ids are used to filter the view","items":{"type":"string"}},"contactIds":{"type":"array","description":"The contact ids are used to filter the view","items":{"type":"string"}},"externalContactIds":{"type":"array","description":"The external contact ids are used to filter the view","items":{"type":"string"}},"externalOrgIds":{"type":"array","description":"The external org ids are used to filter the view","items":{"type":"string"}},"aniList":{"type":"array","description":"The ani list ids are used to filter the view","items":{"type":"string"}},"durationsMilliseconds":{"type":"array","description":"The durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"acdDurationsMilliseconds":{"type":"array","description":"The acd durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"talkDurationsMilliseconds":{"type":"array","description":"The talk durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"acwDurationsMilliseconds":{"type":"array","description":"The acw durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"handleDurationsMilliseconds":{"type":"array","description":"The handle durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"holdDurationsMilliseconds":{"type":"array","description":"The hold durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"abandonDurationsMilliseconds":{"type":"array","description":"The abandon durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"evaluationScore":{"description":"The evaluationScore is used to filter the view","$ref":"#/definitions/NumericRange"},"evaluationCriticalScore":{"description":"The evaluationCriticalScore is used to filter the view","$ref":"#/definitions/NumericRange"},"evaluationFormIds":{"type":"array","description":"The evaluation form ids are used to filter the view","items":{"type":"string"}},"evaluatedAgentIds":{"type":"array","description":"The evaluated agent ids are used to filter the view","items":{"type":"string"}},"evaluatorIds":{"type":"array","description":"The evaluator ids are used to filter the view","items":{"type":"string"}},"transferred":{"type":"boolean","description":"Indicates filtering for transfers"},"abandoned":{"type":"boolean","description":"Indicates filtering for abandons"},"answered":{"type":"boolean","description":"Indicates filtering for answered interactions"},"messageTypes":{"type":"array","description":"The message media types used to filter the view","items":{"type":"string","enum":["sms","twitter","line","facebook","whatsapp","webmessaging","open","instagram"]}},"divisionIds":{"type":"array","description":"The divison Ids used to filter the view","items":{"type":"string"},"x-genesys-entity-type":{"value":"DIVISION_ID"}},"surveyFormIds":{"type":"array","description":"The survey form ids used to filter the view","items":{"type":"string"}},"surveyTotalScore":{"description":"The survey total score used to filter the view","$ref":"#/definitions/NumericRange"},"surveyNpsScore":{"description":"The survey NPS score used to filter the view","$ref":"#/definitions/NumericRange"},"mos":{"description":"The desired range for mos values","$ref":"#/definitions/NumericRange"},"surveyQuestionGroupScore":{"description":"The survey question group score used to filter the view","$ref":"#/definitions/NumericRange"},"surveyPromoterScore":{"description":"The survey promoter score used to filter the view","$ref":"#/definitions/NumericRange"},"surveyFormContextIds":{"type":"array","description":"The list of survey form context ids used to filter the view","items":{"type":"string"}},"conversationIds":{"type":"array","description":"The list of conversation ids used to filter the view","items":{"type":"string"}},"sipCallIds":{"type":"array","description":"The list of SIP call ids used to filter the view","items":{"type":"string"}},"isEnded":{"type":"boolean","description":"Indicates filtering for ended"},"isSurveyed":{"type":"boolean","description":"Indicates filtering for survey"},"surveyScores":{"type":"array","description":"The list of survey score ranges used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"promoterScores":{"type":"array","description":"The list of promoter score ranges used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"isCampaign":{"type":"boolean","description":"Indicates filtering for campaign"},"surveyStatuses":{"type":"array","description":"The list of survey statuses used to filter the view","items":{"type":"string"}},"conversationProperties":{"description":"A grouping of conversation level filters","$ref":"#/definitions/ConversationProperties"},"isBlindTransferred":{"type":"boolean","description":"Indicates filtering for blind transferred"},"isConsulted":{"type":"boolean","description":"Indicates filtering for consulted"},"isConsultTransferred":{"type":"boolean","description":"Indicates filtering for consult transferred"},"remoteParticipants":{"type":"array","description":"The list of remote participants used to filter the view","items":{"type":"string"}},"flowIds":{"type":"array","description":"The list of flow Ids","items":{"type":"string"}},"flowOutcomeIds":{"type":"array","description":"A list of outcome ids of the flow","items":{"type":"string"}},"flowOutcomeValues":{"type":"array","description":"A list of outcome values of the flow","items":{"type":"string","enum":["SUCCESS","FAILURE"]}},"flowDestinationTypes":{"type":"array","description":"The list of destination types of the flow","items":{"type":"string","enum":["ACD","USER","GROUP","NUMBER","FLOW","SECURE_FLOW","ACD_VOICEMAIL","USER_VOICEMAIL","GROUP_VOICEMAIL","RETURN_TO_AGENT"]}},"flowDisconnectReasons":{"type":"array","description":"The list of reasons for the flow to disconnect","items":{"type":"string","enum":["FLOW_DISCONNECT","FLOW_ERROR_DISCONNECT","DISCONNECT"]}},"flowTypes":{"type":"array","description":"A list of types of the flow","items":{"type":"string","enum":["bot","commonmodule","digitalbot","inboundcall","inboundchat","inboundemail","inboundshortmessage","inqueuecall","inqueueshortmessage","inqueueemail","outboundcall","securecall","surveyinvite","voice","voicemail","voicesurvey","workflow","workitem"]}},"flowEntryTypes":{"type":"array","description":"A list of types of the flow entry","items":{"type":"string","enum":["agent","direct","dnis","flow","outbound"]}},"flowEntryReasons":{"type":"array","description":"A list of reasons of flow entry","items":{"type":"string"}},"flowVersions":{"type":"array","description":"A list of versions of a flow","items":{"type":"string"}},"groupIds":{"type":"array","description":"A list of directory group ids","items":{"type":"string"}},"hasJourneyCustomerId":{"type":"boolean","description":"Indicates filtering for journey customer id"},"hasJourneyActionMapId":{"type":"boolean","description":"Indicates filtering for Journey action map id"},"hasJourneyVisitId":{"type":"boolean","description":"Indicates filtering for Journey visit id"},"hasMedia":{"type":"boolean","description":"Indicates filtering for presence of MMS media"},"roleIds":{"type":"array","description":"The role Ids used to filter the view","items":{"type":"string"}},"reportsTos":{"type":"array","description":"The report to user IDs used to filter the view","items":{"type":"string"}},"locationIds":{"type":"array","description":"The location Ids used to filter the view","items":{"type":"string"}},"flowOutTypes":{"type":"array","description":"A list of flow out types","items":{"type":"string"}},"providerList":{"type":"array","description":"A list of providers","items":{"type":"string"}},"callbackNumberList":{"type":"array","description":"A list of callback numbers or substrings of numbers (ex: [\"317\", \"13172222222\"])","items":{"type":"string"}},"callbackInterval":{"type":"string","description":"An interval of time to filter for scheduled callbacks. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"usedRoutingTypes":{"type":"array","description":"A list of routing types used","items":{"type":"string","enum":["Bullseye","Conditional","Direct","Last","Manual","Predictive","Preferred","Standard","Vip"]}},"requestedRoutingTypes":{"type":"array","description":"A list of routing types requested","items":{"type":"string","enum":["Bullseye","Conditional","Direct","Last","Manual","Predictive","Preferred","Standard","Vip"]}},"hasAgentAssistId":{"type":"boolean","description":"Indicates filtering for agent assist id"},"transcripts":{"type":"array","description":"A list of transcript contents requested","items":{"$ref":"#/definitions/Transcripts"}},"transcriptLanguages":{"type":"array","description":"A list of transcript languages requested","items":{"type":"string"}},"participantPurposes":{"type":"array","description":"A list of participant purpose requested","items":{"type":"string","enum":["internal","external"]}},"showFirstQueue":{"type":"boolean","description":"Indicates filtering for first queue data"},"teamIds":{"type":"array","description":"The team ids used to filter the view data","items":{"type":"string"}},"filterUsersByTeamIds":{"type":"array","description":"The team ids are used to fetch associated users for the view","items":{"type":"string"}},"journeyActionMapIds":{"type":"array","description":"The journey action map ids are used to fetch action maps for the associated view","items":{"type":"string"}},"journeyOutcomeIds":{"type":"array","description":"The journey outcome ids are used to fetch outcomes for the associated view","items":{"type":"string"}},"journeySegmentIds":{"type":"array","description":"The journey segment ids are used to fetch segments for the associated view","items":{"type":"string"}},"journeyActionMapTypes":{"type":"array","description":"The journey action map types are used to filter action map data for the associated view","items":{"type":"string","enum":["webchat","webMessagingOffer","contentOffer","integrationAction","architectFlow","openAction"]}},"developmentRoleList":{"type":"array","description":"The list of development roles used to filter agent development view","items":{"type":"string","enum":["Creator","Facilitator","Attendee"]}},"developmentTypeList":{"type":"array","description":"The list of development types used to filter agent development view","items":{"type":"string","enum":["Informational","Coaching","Assessment","AssessedContent","External","Native"]}},"developmentStatusList":{"type":"array","description":"The list of development status used to filter agent development view","items":{"type":"string","enum":["Planned","Scheduled","InvalidSchedule","InProgress","Completed","NotCompleted"]}},"developmentModuleIds":{"type":"array","description":"The list of development moduleIds used to filter agent development view","items":{"type":"string"}},"developmentActivityOverdue":{"type":"boolean","description":"Indicates filtering for development activities"},"customerSentimentScore":{"description":"The customer sentiment score used to filter the view","$ref":"#/definitions/NumericRange"},"customerSentimentTrend":{"description":"The customer sentiment trend used to filter the view","$ref":"#/definitions/NumericRange"},"flowTransferTargets":{"type":"array","description":"The list of transfer targets used to filter flow data","items":{"type":"string"}},"developmentName":{"type":"string","description":"Filter for development name"},"topicIds":{"type":"array","description":"Represents the topics detected in the transcript","items":{"type":"string"}},"externalTags":{"type":"array","description":"The list of external Tags used to filter conversation data","items":{"type":"string"}},"isNotResponding":{"type":"boolean","description":"Indicates filtering for not responding users"},"isAuthenticated":{"type":"boolean","description":"Indicates filtering for the authenticated chat"},"botIds":{"type":"array","description":"The list of bot IDs used to filter bot views","items":{"type":"string"}},"botVersions":{"type":"array","description":"The list of bot versions used to filter bot views","items":{"type":"string"}},"botMessageTypes":{"type":"array","description":"The list of bot message types used to filter bot views","items":{"type":"string","enum":["Unknown","Phone","SMS","GenesysChatWidget","FacebookMessenger","WeChat","Whatsapp","AppleBusinessChat","Telegram","Slack","Signal","Line","Discord","TwitterDirectMessage","Other"]}},"botProviderList":{"type":"array","description":"The list of bot providers used to filter bot views","items":{"type":"string","enum":["Unknown","Genesys","Amazon","Google","Nuance"]}},"botProductList":{"type":"array","description":"The list of bot products used to filter bot views","items":{"type":"string","enum":["Unknown","GenesysDialogEngine","AmazonLex","GoogleDialogFlow","GoogleDialogFlowResell","GenesysBotFlow","NuanceDlg","GoogleDialogFlowCx","GenesysByob","AmazonLexV2","GoogleDialogFlowCxResell","GoogleSttBotFlow","MicrosoftSttBotFlow"]}},"botRecognitionFailureReasonList":{"type":"array","description":"The list of bot recognition failure reasons used to filter bot views","items":{"type":"string","enum":["Unknown","NoInputCollection","NoInputConfirmation","NoInputDisambiguation","NoMatchCollection","NoMatchConfirmation","NoMatchDisambiguation","MaxWrongMatch"]}},"botIntentList":{"type":"array","description":"The list of bot intents used to filter bot views","items":{"type":"string"}},"botFinalIntentList":{"type":"array","description":"The list of bot final intents used to filter bot views","items":{"type":"string"}},"botSlotList":{"type":"array","description":"The list of bot slots used to filter bot views","items":{"type":"string"}},"botResultList":{"type":"array","description":"The list of bot results used to filter bot views","items":{"type":"string","enum":["Unknown","ExitRequestedByUser","ExitRequestedByBot","ExitError","ExitRecognitionFailure","DisconnectRequestedByUser","DisconnectRequestedByBot","DisconnectSessionExpired","DisconnectError","DisconnectRecognitionFailure","TransferToACD"]}},"blockedReasons":{"type":"array","description":"The list of blocked reason used to filter action map constraints views","items":{"type":"string","enum":["PageUrlConditionsNotMatching","AlreadyExistingOffer","TriggerDateInFuture","MultipleSimultaneousOffers","FrequencyCapping","OfferedOutsideSchedule","ServiceLevelThrottling","NoAvailableAgents"]}},"isRecorded":{"type":"boolean","description":"Indicates filtering for recorded"},"hasEvaluation":{"type":"boolean","description":"Indicates filtering for evaluation"},"hasScoredEvaluation":{"type":"boolean","description":"Indicates filtering for scored evaluation"},"emailDeliveryStatusList":{"type":"array","description":"The list of email delivery statuses used to filter views","items":{"type":"string","enum":["DeliveryFailed","DeliverySuccess","Failed","Published","Queued","Read","Received","Sent"]}},"isAgentOwnedCallback":{"type":"boolean","description":"Indicates filtering for agent owned callback interactions"},"agentCallbackOwnerIds":{"type":"array","description":"The list of callback owners used to filter interactions","items":{"type":"string"}},"transcriptTopics":{"type":"array","description":"The list of transcript topics requested in filter","items":{"$ref":"#/definitions/TranscriptTopics"}},"journeyFrequencyCapReasons":{"type":"array","description":"The list of frequency cap reasons to filter offer constraints","items":{"type":"string"}},"journeyBlockingActionMapIds":{"type":"array","description":"The list of blocking action maps to filter offer constraints","items":{"type":"string"}},"journeyActionTargetIds":{"type":"array","description":"The list of action targets to filter offer constraints","items":{"type":"string"}},"journeyBlockingScheduleGroupIds":{"type":"array","description":"The list of blocking schedule groups to filter offer constraints","items":{"type":"string"}},"journeyBlockingEmergencyScheduleGroupIds":{"type":"array","description":"The list of emergency schedule groups to filter offer constraints","items":{"type":"string"}},"journeyUrlEqualConditions":{"type":"array","description":"The list of url equal conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlNotEqualConditions":{"type":"array","description":"The list of url not equal conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlStartsWithConditions":{"type":"array","description":"The list of url starts with conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlEndsWithConditions":{"type":"array","description":"The list of url ends with conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlContainsAnyConditions":{"type":"array","description":"The list of url contains any conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlNotContainsAnyConditions":{"type":"array","description":"The list of url not contains any conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlContainsAllConditions":{"type":"array","description":"The list of url contains all conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlNotContainsAllConditions":{"type":"array","description":"The list of url not contains all conditions to filter offer constraints","items":{"type":"string"}},"flowMilestoneIds":{"type":"array","description":"The list of flow milestones to filter exports","items":{"type":"string"}},"isAssessmentPassed":{"type":"boolean","description":"Filter to indicate if Agent passed assessment or not"},"conversationInitiators":{"type":"array","description":"The list to filter based on Brands (Bot/User/Agent) or End User who initiated the first message in the conversation","items":{"type":"string"}},"hasCustomerParticipated":{"type":"boolean","description":"Indicates if the customer has participated in an initiated conversation"},"isAcdInteraction":{"type":"boolean","description":"Filter to indicate if interaction was ACD or non-ACD"},"hasFax":{"type":"boolean","description":"Filters to indicate if interaction has FAX"},"dataActionIds":{"type":"array","description":"The list of Data Action IDs ","items":{"type":"string"}},"actionCategoryName":{"type":"string","description":"Deprecated - Please use integrationIds instead"},"integrationIds":{"type":"array","description":"The list of integration IDs for Data Action","items":{"type":"string"}},"responseStatuses":{"type":"array","description":"The list of Response codes for Data Action","items":{"type":"string"}},"availableDashboard":{"type":"string","description":"Filter to indicate the availability of the dashboard is public or private.","enum":["Public","Private"]},"favouriteDashboard":{"type":"boolean","description":"Filter to indicate whether the dashboard is favorite or unfavorite."},"myDashboard":{"type":"boolean","description":"Filter to indicate the dashboard owned by the user."},"stationErrors":{"type":"array","description":"The list of agent errors that are related to station","items":{"type":"string"}},"canonicalContactIds":{"type":"array","description":"The canonical contact ids are used to filter the view","items":{"type":"string"}},"alertRuleIds":{"type":"array","description":"The list of Alert Rule IDs","items":{"type":"string"}},"evaluationFormContextIds":{"type":"array","description":"The list of Evaluation Form Context IDs","items":{"type":"string"}},"evaluationStatuses":{"type":"array","description":"The evaluation statuses that are used to filter the view","items":{"type":"string","enum":["Finished","InProgress","InReview","Pending","Retracted"]}},"workbinIds":{"type":"array","description":"The list of Workbin IDs","items":{"type":"string"}},"worktypeIds":{"type":"array","description":"The list of Worktype IDs","items":{"type":"string"}},"workitemIds":{"type":"array","description":"The list of Workitem IDs","items":{"type":"string"}},"workitemAssigneeIds":{"type":"array","description":"The list of Workitem Assignee IDs","items":{"type":"string"}},"workitemStatuses":{"type":"array","description":"The list of Workitem Statuses IDs","items":{"type":"string"}},"isAnalyzedForSensitiveData":{"type":"boolean","description":"Deprecated - Use hasPciData or hasPiiData instead."},"hasSensitiveData":{"type":"boolean","description":"Deprecated. Use hasPciData or hasPiiData instead."},"hasPciData":{"type":"boolean","description":"Filter to indicate the transcript contains Pci data."},"hasPiiData":{"type":"boolean","description":"Filter to indicate the transcript contains Pii data."},"subPath":{"type":"string","description":"Filter for Sub Path"},"userState":{"type":"string","description":"The user supplied state value in the view","enum":["ActiveAndInactive","Active","Inactive","Deleted"]},"isClearedByCustomer":{"type":"boolean","description":"Filter to indicate if the customer cleared the conversation."},"evaluationAssigneeIds":{"type":"array","description":"The evaluation assignee ids that are used to filter the view.","items":{"type":"string"}},"evaluationAssigned":{"type":"boolean","description":"Filter to indicate that the user has no assigned evaluation."},"assistantIds":{"type":"array","description":"The assistant ids that are used to filter the view.","items":{"type":"string"}},"knowledgeBaseIds":{"type":"array","description":"The knowledge base ids that are used to filter the view.","items":{"type":"string"}},"isParked":{"type":"boolean","description":"Filter to indicate if the interactions are parked."},"agentEmpathyScore":{"description":"The agentEmpathyScore is used to filter the view","$ref":"#/definitions/NumericRange"},"surveyTypes":{"type":"array","description":"The surveyTypes is used to filter the view","items":{"type":"string","enum":["Web","Voice"]}},"surveyResponseStatuses":{"type":"array","description":"The list of Survey Response Status","items":{"type":"string","enum":["Unknown","FullResponse","PartialResponse"]}},"botFlowTypes":{"type":"array","description":"The botFlowTypes is used to filter the view","items":{"type":"string","enum":["Unknown","Bot","DigitalBot","VoiceSurvey"]}},"agentTalkDurationMilliseconds":{"type":"array","description":"The agent talk durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"customerTalkDurationMilliseconds":{"type":"array","description":"The customer talk durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"overtalkDurationMilliseconds":{"type":"array","description":"The overtalk durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"silenceDurationMilliseconds":{"type":"array","description":"The silence durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"acdDurationMilliseconds":{"type":"array","description":"The acd durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"ivrDurationMilliseconds":{"type":"array","description":"The ivr durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"otherDurationMilliseconds":{"type":"array","description":"The other (hold/music) durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"agentTalkPercentage":{"description":"The agent talk percentage used to filter the view","$ref":"#/definitions/NumericRange"},"customerTalkPercentage":{"description":"The customer talk percentage used to filter the view","$ref":"#/definitions/NumericRange"},"overtalkPercentage":{"description":"The overtalk percentage used to filter the view","$ref":"#/definitions/NumericRange"},"silencePercentage":{"description":"The silence percentage used to filter the view","$ref":"#/definitions/NumericRange"},"acdPercentage":{"description":"The acd percentage used to filter the view","$ref":"#/definitions/NumericRange"},"ivrPercentage":{"description":"The ivr percentage used to filter the view","$ref":"#/definitions/NumericRange"},"otherPercentage":{"description":"The other (hold/music percentage used to filter the view","$ref":"#/definitions/NumericRange"},"overtalkInstances":{"description":"The overtalk instance range used to filter the view","$ref":"#/definitions/NumericRange"},"isScreenRecorded":{"type":"boolean","description":"Filter to indicate if the screen is recorded"},"screenMonitorUserIds":{"type":"array","description":"The list of Screen Monitor User Ids","items":{"type":"string"}},"dashboardType":{"type":"string","description":"The type of dashboard being filtered","enum":["All","Public","Private","Shared","Favorites"]},"dashboardAccessFilter":{"type":"string","description":"The type of dashboard access being filtered","enum":["OwnedByMe","OwnedByAnyone","NotOwnedByMe"]},"transcriptDurationMilliseconds":{"type":"array","description":"The transcript durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"socialCountries":{"type":"array","description":"List of countries for social filtering","items":{"type":"string"}},"socialLanguages":{"type":"array","description":"List of languages for social filtering","items":{"type":"string"}},"socialChannels":{"type":"array","description":"List of channels for social filtering","items":{"type":"string","enum":["Twitter","Facebook","Instagram","Open"]}},"socialSentimentCategory":{"type":"array","description":"The sentiment of the social post","items":{"type":"string","enum":["Positive","Negative","Neutral","Unknown"]}},"socialTopicIds":{"type":"array","description":"The list of topicIds for social filtering","items":{"type":"string"}},"socialIngestionRuleIds":{"type":"array","description":"The list of ingestion ruleIds for social filtering","items":{"type":"string"}},"socialConversationCreated":{"type":"boolean","description":"Filter to indicate if the post has created a conversation"},"socialContentType":{"type":"array","description":"The list of content Type for social filtering","items":{"type":"string","enum":["Text","Image","Video"]}},"socialKeywords":{"type":"array","description":"The list of keywords for social filtering","items":{"$ref":"#/definitions/SocialKeyword"}},"socialPostEscalated":{"type":"boolean","description":"Filter to indicate if the post is escalated"},"socialClassifications":{"type":"array","description":"Indicates if a social message was public or private","items":{"type":"string","enum":["Public","Private"]}},"filterUsersByManagerIds":{"type":"array","description":"The manager ids used to fetch associated users for the view","items":{"type":"string"}}}},"Warning":{"type":"object","properties":{"value":{"type":"integer","description":"The value for the warning configuration."},"rangeType":{"type":"string","description":"The range type for the warning configuration.","enum":["OVER","UNDER","BETWEEN"]},"color":{"type":"string","description":"The color for the warning configuration in RGB hexadecimal format (for example \"#FF0000\" represents red)."}}},"Widget":{"type":"object","required":["type"],"properties":{"row":{"type":"integer","description":"The row number for the specific dashboard widget configuration."},"column":{"type":"integer","description":"The column number for the specific dashboard widget configuration."},"title":{"type":"string","description":"The title for the dashboard widget configuration."},"type":{"type":"string","description":"The type of dashboard widget configuration.","enum":["METRIC","CHART","PIE","HEAT_MAP","FREE_TEXT","AGENT_STATUS","REALTIME_ADHERENCE","WEB_CONTENT_URL"]},"metrics":{"type":"array","description":"The list of metrics for the dashboard widget configuration.","items":{"type":"string","enum":["AVG_TALK_TIME","AVG_HOLD_TIME","AVG_ACW_TIME","AVG_WAIT_TIME","AVG_HANDLE_TIME","AVG_ALERT_TIME","AVG_ANSWER_TIME","AVG_ABANDON_TIME","TOTAL_TALK_TIME","TOTAL_HANDLE_TIME","TOTAL_HOLD_TIME","TOTAL_ACW_TIME","TOTAL_ALERT_TIME","MAX_ABANDON_TIME","MAX_WAIT_TIME","MAX_TALK_TIME","MAX_HOLD_TIME","MAX_ACW_TIME","MIN_ABANDON_TIME","MIN_WAIT_TIME","MIN_TALK_TIME","MIN_HOLD_TIME","MIN_ACW_TIME","ALERT_COUNT","OFFERED_COUNT","ABANDONED_COUNT","ABANDONED_PERCENT","SHORT_ABANDONED_COUNT","SHORT_ABANDONED_PERCENT","ABANDONED_NO_SHORT_COUNT","ABANDONED_NO_SHORT_PERCENT","ANSWERED_COUNT","ANSWERED_PERCENT","FLOWOUT_COUNT","FLOWOUT_PERCENT","OUTBOUND_COUNT","OUTBOUND_ATTEMPTED_COUNT","VOICEMAIL_COUNT","HANDLED_COUNT","HELD_COUNT","TRANSFERRED_COUNT","TRANSFERRED_PERCENT","WAITING_CURRENT","INTERACTING_CURRENT","HELD_CURRENT","ALERTING_CURRENT","SERVICE_LEVEL","OVER_SERVICE_LEVEL","ONLINE_AGENTS","AVAILABLE_AGENTS","AWAY_AGENTS","BREAK_AGENTS","MEAL_AGENTS","TRAINING_AGENTS","BUSY_AGENTS","MEETING_AGENTS","SYSTEM_AWAY_AGENTS","OFFLINE_AGENTS","ON_QUEUE_AGENTS","OFF_QUEUE_AGENTS","INTERACTING_AGENTS","ACW_AGENTS","COMMUNICATING_AGENTS","IDLE_AGENTS","NOT_RESPONDING_AGENTS","LONGEST_WAITING","LONGEST_INTERACTING","FLOW_ACTIVE_LONGEST","FLOW_ACTIVE_CURRENT","FLOW_ENTRIES_COUNT","FLOW_TOTAL_DURATION","FLOW_MAX_DURATION","FLOW_AVG_DURATION","FLOW_DISCONNECT_COUNT","FLOW_DISCONNECT_PERCENT","FLOW_TOTAL_DISCONNECT_DURATION","FLOW_AVG_DISCONNECT_DURATION","FLOW_MAX_DISCONNECT_DURATION","FLOW_FLOW_DISCONNECT","FLOW_FLOW_DISCONNECT_PERCENT","FLOW_SYSTEM_ERROR_DISCONNECT","FLOW_SYSTEM_ERROR_DISCONNECT_PERCENT","FLOW_CUSTOMER_DISCONNECT","FLOW_CUSTOMER_DISCONNECT_PERCENT","FLOW_SHORT_DISCONNECT","FLOW_SHORT_DISCONNECT_PERCENT","FLOW_EXIT_COUNT","FLOW_EXIT_PERCENT","FLOW_TOTAL_EXIT_DURATION","FLOW_MAX_EXIT_DURATION","FLOW_AVG_EXIT_DURATION","FLOW_ACD_EXIT_COUNT","FLOW_ACD_EXIT_PERCENT","FLOW_GROUP_EXIT_COUNT","FLOW_GROUP_EXIT_PERCENT","FLOW_NUMBER_EXIT_COUNT","FLOW_NUMBER_EXIT_PERCENT","FLOW_USER_EXIT_COUNT","FLOW_USER_EXIT_PERCENT","FLOW_FLOW_EXIT_COUNT","FLOW_FLOW_EXIT_PERCENT","FLOW_SECURE_FLOW_EXIT_COUNT","FLOW_SECURE_FLOW_EXIT_PERCENT","FLOW_ACD_VOICEMAIL_EXIT_COUNT","FLOW_ACD_VOICEMAIL_EXIT_PERCENT","FLOW_USER_VOICEMAIL_EXIT_COUNT","FLOW_USER_VOICEMAIL_EXIT_PERCENT","FLOW_OUTCOME_COUNT","FLOW_AVG_OUTCOME_DECIMAL","FLOW_OUTCOME_FAILURE_COUNT","FLOW_OUTCOME_FAILURE_PERCENT","FLOW_OUTCOME_SUCCESS_COUNT","FLOW_OUTCOME_SUCCESS_PERCENT","FLOW_OUTCOME_TOTAL_DURATION","FLOW_OUTCOME_MAX_DURATION","FLOW_OUTCOME_AVG_DURATION","FLOW_OUTCOME_MIN_DURATION","OFF_QUEUE_TIME","OFF_QUEUE_PERCENT","AVAILABLE_TIME","AVAILABLE_PERCENT","BUSY_TIME","BUSY_PERCENT","AWAY_TIME","AWAY_PERCENT","BREAK_TIME","BREAK_PERCENT","MEAL_TIME","MEAL_PERCENT","MEETING_TIME","MEETING_PERCENT","TRAINING_TIME","TRAINING_PERCENT","INTERACTING_TIME","INTERACTING_PERCENT","COMMUNICATING_TIME","COMMUNICATING_PERCENT","SYSTEM_AWAY_TIME","SYSTEM_AWAY_PERCENT","ON_QUEUE_TIME","ON_QUEUE_PERCENT","IDLE_TIME","IDLE_PERCENT","NOT_RESPONDING_TIME","NOT_RESPONDING_PERCENT","LOGGED_IN_TIME","OCCUPANCY_PERCENT","MIN_ALERT_TIME","MAX_ALERT_TIME","MIN_HANDLE_TIME","MAX_HANDLE_TIME","MIN_ANSWERED_TIME","MAX_ANSWERED_TIME","MIN_NOT_RESPONDING_TIME","MAX_NOT_RESPONDING_TIME","MET_SERVICE_LEVEL","WFM_ADHERENCE_STATUS","WFM_SCHEDULED_ACTIVITY","WFM_ADHERENCE_DURATION","AGENT_TITLE","AGENT_DEPARTMENT","AGENT_EXTENSION","AGENT_SKILLS","AGENT_LOCATION","AGENT_REPORTS_TO","AGENT_EMAIL","AGENT_ROLE","AGENT_GROUP","AGENT_TIME_IN_STATUS","AGENT_TIME_IN_ROUTING_STATUS","AGENT_STATUS","AGENT_SECONDARY_STATUS","AGENT_ROUTING_STATUS","AGENT_MEDIA_TYPES","ACW_COUNT","ANSWER_TRANSFERRED_PERCENT","FLOW_AVG_MILESTONE_DECIMAL","NOT_RESPONDING_COUNT","AVG_ACW_HANDLED","AVG_CONTACTING_TIME","AVG_DIALING_TIME","AVG_FLOWOUT_TIME","AVG_HOLD_HANDLED","AVG_MONITOR","BLIND_TRANSFER_COUNT","BLIND_TRANSFER_PERCENT","CONNECTED_COUNT","CONSULT_COUNT","CONSULT_TRANSFER_COUNT","CONSULT_TRANSFER_PERCENT","CONTACTING_COUNT","DIALING_COUNT","ERROR_COUNT","EXTERNAL_MEDIA_COUNT","MAX_CONTACTING_TIME","MAX_DIALING_TIME","MAX_FLOWOUT_TIME","FLOW_MILESTONE_COUNT","MIN_FLOWOUT_TIME","MAX_MONITOR","MIN_CONTACTING_TIME","MIN_DIALING_TIME","MIN_MONITOR","MONITOR_COUNT","MEDIA_COUNT","SERVICE_LEVEL_TARGET","SERVICE_LEVEL_TARGET_CURRENT","TALK_COUNT","TOTAL_ABANDON_TIME","TOTAL_NOT_RESPONDING_TIME","TOTAL_CONTACTING","TOTAL_DIALING","TOTAL_MONITOR","TOTAL_WAIT_TIME","WAIT_COUNT","PARK_COUNT","AVG_PARK_TIME","TOTAL_PARK_TIME","MIN_PARK_TIME","MAX_PARK_TIME"]}},"displayText":{"type":"string","description":"The display text for the dashboard widget configuration."},"displayTextColor":{"type":"string","description":"The color of the display text for the dashboard widget configuration in RGB hexadecimal format (for example \"#FF0000\" represents red)."},"webContentUrl":{"type":"string","description":"The external web URL for the dashboard widget configuration."},"splitFilters":{"type":"boolean","description":"Indicates each filter to be displayed individually."},"splitByMediaType":{"type":"boolean","description":"Indicates that data for each media type should be shown individually."},"showLongest":{"type":"boolean","description":"Indicates the display be the longest time."},"displayAsTable":{"type":"boolean","description":"Indicates the widget to be displayed as table."},"showDuration":{"type":"boolean","description":"Indicates the display to include duration."},"sortOrder":{"type":"string","description":"The sort order of the 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dashboard.","items":{"type":"string","enum":["Available","Away","Busy","Break","Meeting","Training","Meal","SystemAway","OnQueue","Interacting","NotResponding","Idle","Communicating","OffQueue","Online","Offline"]}},"agentInteractionSortOrder":{"type":"string","description":"The sort order of the interactions in the agent status widget.","enum":["ascending","descending"]}}},"DashboardConfigurationBulkRequest":{"type":"object","required":["dashboardConfigurationIds"],"properties":{"dashboardConfigurationIds":{"type":"array","description":"The user supplied dashboard configuration ids","items":{"type":"string"}}}},"DashboardConfigurationListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DashboardConfiguration"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DashboardConfigurationQueryRequest":{"type":"object","required":["dashboardConfigurationIds"],"properties":{"dashboardConfigurationIds":{"type":"array","description":"The user supplied dashboard configuration ids","items":{"type":"string"}},"pageNumber":{"type":"integer","format":"int32","description":"The page number of the queried 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The max is 25"},"sortBy":{"type":"string","description":"The order in which response will be sorted","enum":["Asc","Desc"]}}},"DashboardUser":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dashboardCount":{"type":"integer","format":"int32","description":"The count of dashboards for the user"},"publicDashboardCount":{"type":"integer","format":"int32","description":"The count of public dashboards for the user"},"state":{"type":"string","description":"The state of the user","enum":["active","inactive"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DashboardUserListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DashboardUser"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ReportingExportJobResponse":{"type":"object","required":["createdDateTime","exportFormat","filter","interval","locale","modifiedDateTime","percentageComplete","period","read","runId","status","timeZone","viewType"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"runId":{"type":"string","description":"The unique run id of the export schedule execute"},"status":{"type":"string","description":"The current status of the export request","enum":["SUBMITTED","RUNNING","CANCELLING","CANCELLED","COMPLETED","COMPLETED_WITH_PARTIAL_RESULTS","FAILED"]},"timeZone":{"type":"string","description":"The requested timezone of the exported data. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"exportFormat":{"type":"string","description":"The requested format of the exported data","enum":["CSV","PDF"]},"interval":{"type":"string","description":"The time period used to limit the the exported data. Intervals are represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"locale":{"type":"string","description":"The locale use for localization of the exported data, i.e. en-us, es-mx "},"percentageComplete":{"type":"number","format":"double","description":"The percentage of the job that has completed processing"},"hasFormatDurations":{"type":"boolean","description":"Indicates if durations are formatted in hh:mm:ss format instead of ms"},"hasSplitFilters":{"type":"boolean","description":"Indicates if filters will be split in aggregate detail exports"},"excludeEmptyRows":{"type":"boolean","description":"Excludes empty rows from the exports"},"hasSplitByMedia":{"type":"boolean","description":"Indicates if media type will be split in aggregate detail exports"},"hasSummaryRow":{"type":"boolean","description":"Indicates if summary row needs to be present in exports"},"csvDelimiter":{"type":"string","description":"The user supplied csv delimiter string value either of type 'comma' or 'semicolon' permitted for the export 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"message":{"description":"Message describing the event being audited.","$ref":"#/definitions/MessageInfo"},"action":{"type":"string","description":"Action that took place."},"entity":{"description":"Entity that was impacted.","$ref":"#/definitions/DomainEntityRef"},"entityType":{"type":"string","description":"Type of the entity that was impacted."},"status":{"type":"string","description":"Status of the event being audited","enum":["SUCCESS","FAILURE","WARNING"]},"application":{"type":"string","description":"Name of the application used to perform the audit's action"},"initiatingAction":{"description":"Id and action of the audit initiating the transaction","$ref":"#/definitions/InitiatingAction"},"transactionInitiator":{"type":"boolean","description":"Whether the current audit is the initiator of the transaction"},"propertyChanges":{"type":"array","description":"List of properties that were changed and changes made to those properties.","items":{"$ref":"#/definitions/PropertyChange"}},"context":{"type":"object","description":"Additional context for this message.","additionalProperties":{"type":"string"}},"entityChanges":{"type":"array","description":"List of entities that were changed and changes made to those entities.","items":{"$ref":"#/definitions/EntityChange"}}}},"AuditQueryExecutionResultsResponse":{"type":"object","properties":{"id":{"type":"string","description":"Id of the audit query execution request."},"pageSize":{"type":"integer","format":"int32","description":"Number of results in a page."},"cursor":{"type":"string","description":"Optional cursor to indicate where to resume the results."},"entities":{"type":"array","description":"List of audit messages.","items":{"$ref":"#/definitions/AuditLogMessage"}}}},"EntityChange":{"type":"object","properties":{"entityId":{"type":"string","description":"Id of the entity that was changed"},"entityName":{"type":"string","description":"Name of the entity that was changed"},"entityType":{"type":"string","description":"Type of the entity that was changed"},"oldValues":{"type":"array","description":"Previous values for the entity.","items":{"type":"string"}},"newValues":{"type":"array","description":"New values for the entity.","items":{"type":"string"}}}},"InitiatingAction":{"type":"object","properties":{"transactionId":{"type":"string","description":"Id of the audit initiating the transaction"},"actionContext":{"type":"string","description":"Action of the audit initiating the transaction"}}},"MessageInfo":{"type":"object","properties":{"localizableMessageCode":{"type":"string","description":"Key that can be used to localize the message."},"message":{"type":"string","description":"Description of the message."},"messageWithParams":{"type":"string","description":"Message with template fields for variable replacement."},"messageParams":{"type":"object","description":"Map with fields for variable replacement.","additionalProperties":{"type":"string"}}}},"PropertyChange":{"type":"object","properties":{"property":{"type":"string","description":"The property that was changed"},"oldValues":{"type":"array","description":"Previous values for the property.","items":{"type":"string"}},"newValues":{"type":"array","description":"New values for the property.","items":{"type":"string"}}}},"AuditQueryExecutionLargeResultsResponse":{"type":"object","properties":{"id":{"type":"string","description":"Id of the audit query execution request."},"pageSize":{"type":"integer","format":"int32","description":"Number of results in a page."},"cursor":{"type":"string","description":"Optional cursor to indicate where to resume the results."},"downloadUrl":{"type":"string","description":"The presigned url which can be used to download the results."}}},"AuditRealtimeQueryResultsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AuditLogMessage"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"pageCount":{"type":"integer","format":"int32"}}},"AuditRealtimeQueryRequest":{"type":"object","required":["interval"],"properties":{"interval":{"type":"string","description":"Date and time range of data to query. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ssZ/YYYY-MM-DDThh:mm:ssZ"},"serviceName":{"type":"string","description":"Name of the service to query audits for."},"filters":{"type":"array","description":"Additional filters for the query.","items":{"$ref":"#/definitions/AuditQueryFilter"}},"sort":{"type":"array","description":"Sort parameter for the query.","items":{"$ref":"#/definitions/AuditQuerySort"}},"pageNumber":{"type":"integer","format":"int32","description":"Page number"},"pageSize":{"type":"integer","format":"int32","description":"Page size"}}},"AuditRealtimeRelatedResultsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AuditLogMessage"}}}},"AuditRealtimeRelatedRequest":{"type":"object","required":["auditId"],"properties":{"auditId":{"type":"string","description":"The id of the audit of which related audits will be retrieved."},"trustorOrgId":{"type":"string","description":"The id of the trustor org to which the audit belongs. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"AuthzGrantPolicy":{"type":"object","properties":{"actions":{"type":"array","uniqueItems":true,"items":{"type":"string"}},"condition":{"type":"string"},"domain":{"type":"string"},"entityName":{"type":"string"}}},"AuthzGrantRole":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"description":{"type":"string"},"policies":{"type":"array","items":{"$ref":"#/definitions/AuthzGrantPolicy"}},"default":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AuthzSubject":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"grants":{"type":"array","items":{"$ref":"#/definitions/AuthzGrant"}},"version":{"type":"integer","format":"int32"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RoleDivisionGrants":{"type":"object","required":["grants"],"properties":{"grants":{"type":"array","description":"A list containing pairs of role and division IDs","items":{"$ref":"#/definitions/RoleDivisionPair"}}}},"RoleDivisionPair":{"type":"object","required":["divisionId","roleId"],"properties":{"roleId":{"type":"string","description":"The ID of the role"},"divisionId":{"type":"string","description":"The ID of the division"}}},"UserEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/User"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"AuthzDivisionGrantEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AuthzGrant"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"pageCount":{"type":"integer","format":"int32"}}},"AuthorizationSettings":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"analysisEnabled":{"type":"boolean","description":"Boolean showing if organization is opted in or not to unused role/perm analysis"},"analysisDays":{"type":"integer","format":"int32","description":"Integer number of days to analyze user usage"},"dateLastCalculated":{"type":"string","format":"date-time","description":"The date and time of the most recent unused role calculation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateLastActive":{"type":"string","format":"date","description":"The date of the most recent org activity used for analysis. Dates are represented as an ISO-8601 string. 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Can only be used when ACW is AGENT_REQUESTED, MANDATORY_TIMEOUT or MANDATORY_FORCED_TIMEOUT."}}},"AgentOwnedRouting":{"type":"object","properties":{"enableAgentOwnedCallbacks":{"type":"boolean","description":"Indicates if Agent Owned Callbacks are enabled for the queue"},"maxOwnedCallbackHours":{"type":"integer","format":"int32","description":"The max amount of time a callback can be owned (in hours); Allowable range 1 - 168 hour(s) (inclusive)"},"maxOwnedCallbackDelayHours":{"type":"integer","format":"int32","description":"The max amount of time a callback can be scheduled out into the future (in hours); Allowable range 1 - 720 hour(s) (inclusive)"}}},"BaseMediaSettings":{"type":"object","properties":{"enableAutoAnswer":{"type":"boolean","description":"Indicates if auto-answer is enabled for the given media type or subtype (default is false). Subtype settings take precedence over media type settings."}}},"Bullseye":{"type":"object","properties":{"rings":{"type":"array","description":"The bullseye rings configured for this queue.","items":{"$ref":"#/definitions/Ring"}}}},"CallbackMediaSettings":{"type":"object","properties":{"enableAutoAnswer":{"type":"boolean","description":"Indicates if auto-answer is enabled for the given media type or subtype (default is false). 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Defaults to 300 seconds."}}},"CannedResponseLibraries":{"type":"object","properties":{"libraryIds":{"type":"array","description":"Set of canned response library IDs associated with the queue only when mode is SelectedOnly.","uniqueItems":true,"items":{"type":"string"}},"mode":{"type":"string","description":"The association mode of canned response libraries to queue","enum":["All","SelectedOnly","None"]}}},"ConditionalGroupRouting":{"type":"object","properties":{"rules":{"type":"array","description":"The set of rules to be executed for each conversation","items":{"$ref":"#/definitions/ConditionalGroupRoutingRule"}}}},"ConditionalGroupRoutingRule":{"type":"object","properties":{"queue":{"description":"The queue being evaluated for this rule. If null, the current queue will be used.","$ref":"#/definitions/DomainEntityRef"},"metric":{"type":"string","description":"The queue metric being evaluated","enum":["EstimatedWaitTime","ServiceLevel"]},"operator":{"type":"string","description":"The operator that compares the actual value against the condition value","enum":["GreaterThan","GreaterThanOrEqualTo","LessThan","LessThanOrEqualTo"]},"conditionValue":{"type":"number","format":"double","description":"The limit value, beyond which a rule evaluates as true"},"groups":{"type":"array","description":"The group(s) to activate if the rule evaluates as true","uniqueItems":true,"items":{"$ref":"#/definitions/MemberGroup"}},"waitSeconds":{"type":"integer","format":"int32","description":"The number of seconds to wait in this rule, if it evaluates as true, before evaluating the next rule. For the final rule, this is ignored, so need not be specified."}}},"DirectRouting":{"type":"object","properties":{"callMediaSettings":{"description":"Direct Routing Settings specific to Call media.","$ref":"#/definitions/DirectRoutingMediaSettings"},"emailMediaSettings":{"description":"Direct Routing Settings specific to Email media.","$ref":"#/definitions/DirectRoutingMediaSettings"},"messageMediaSettings":{"description":"Direct Routing Settings specific to Message media.","$ref":"#/definitions/DirectRoutingMediaSettings"},"backupQueueId":{"type":"string","description":"ID of another queue to be used as the default backup if an agent does not have their Backup Settings configured. If not set, the current queue will be used as backup, but with Direct Routing criteria removed from the conversation."},"waitForAgent":{"type":"boolean","description":"Flag indicating if Direct Routing interactions should wait for Direct Routing agent or go immediately to selected backup."},"agentWaitSeconds":{"type":"integer","format":"int32","description":"Time (in seconds) that a Direct Routing interaction will wait for Direct Routing agent before going to selected backup. Valid range [60, 864000]."}}},"DirectRoutingMediaSettings":{"type":"object","properties":{"useAgentAddressOutbound":{"type":"boolean","description":"Toggle that enables using an agent's Direct Routing address outbound on behalf of queue for this media type."}}},"DomainOrganizationRole":{"type":"object","properties":{"id":{"type":"string","description":"role id"},"name":{"type":"string"},"description":{"type":"string"},"defaultRoleId":{"type":"string"},"permissions":{"type":"array","uniqueItems":true,"items":{"type":"string"}},"unusedPermissions":{"type":"array","description":"A collection of the permissions the role is not using","readOnly":true,"uniqueItems":true,"items":{"type":"string"}},"permissionPolicies":{"type":"array","uniqueItems":true,"items":{"$ref":"#/definitions/DomainPermissionPolicy"}},"userCount":{"type":"integer","format":"int32"},"roleNeedsUpdate":{"type":"boolean","description":"Optional unless patch operation."},"base":{"type":"boolean"},"default":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DomainPermissionPolicy":{"type":"object","properties":{"domain":{"type":"string"},"entityName":{"type":"string"},"policyName":{"type":"string"},"policyDescription":{"type":"string"},"actionSet":{"type":"array","uniqueItems":true,"items":{"type":"string"}},"namedResources":{"type":"array","uniqueItems":true,"items":{"type":"string"}},"allowConditions":{"type":"boolean"},"resourceConditionNode":{"$ref":"#/definitions/DomainResourceConditionNode"}}},"DomainResourceConditionNode":{"type":"object","properties":{"variableName":{"type":"string"},"operator":{"type":"string","enum":["EQ","IN","GE","GT","LE","LT"]},"operands":{"type":"array","items":{"$ref":"#/definitions/DomainResourceConditionValue"}},"conjunction":{"type":"string","enum":["AND","OR"]},"terms":{"type":"array","items":{"$ref":"#/definitions/DomainResourceConditionNode"}}}},"DomainResourceConditionValue":{"type":"object","properties":{"user":{"$ref":"#/definitions/User"},"queue":{"$ref":"#/definitions/Queue"},"value":{"type":"string"},"type":{"type":"string","enum":["SCALAR","VARIABLE","USER","QUEUE"]}}},"EmailAddress":{"type":"object","properties":{"email":{"type":"string"},"name":{"type":"string"}}},"ExpansionCriterium":{"type":"object","properties":{"type":{"type":"string","enum":["TIMEOUT_SECONDS"]},"threshold":{"type":"number","format":"double"}}},"IdentityResolutionConfig":{"type":"object","required":["resolveIdentities"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"resolveIdentities":{"type":"boolean","description":"Whether the channel should resolve identities"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IdentityResolutionQueueConfig":{"type":"object","properties":{"callOnBehalfOfQueue":{"$ref":"#/definitions/IdentityResolutionConfig"}}},"InboundRoute":{"type":"object","required":["fromName","pattern"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"pattern":{"type":"string","description":"The search pattern that the mailbox name should match."},"queue":{"description":"The queue to route the emails to.","$ref":"#/definitions/DomainEntityRef"},"priority":{"type":"integer","format":"int32","description":"The priority to use for routing."},"skills":{"type":"array","description":"The skills to use for routing.","items":{"$ref":"#/definitions/DomainEntityRef"}},"language":{"description":"The language to use for routing.","$ref":"#/definitions/DomainEntityRef"},"fromName":{"type":"string","description":"The sender name to use for outgoing replies."},"fromEmail":{"type":"string","description":"The sender email to use for outgoing replies."},"flow":{"description":"The flow to use for processing the email.","$ref":"#/definitions/DomainEntityRef"},"replyEmailAddress":{"description":"The route to use for email replies.","$ref":"#/definitions/QueueEmailAddress"},"autoBcc":{"type":"array","description":"The recipients that should be automatically blind copied on outbound emails associated with this InboundRoute.","items":{"$ref":"#/definitions/EmailAddress"}},"spamFlow":{"description":"The flow to use for processing inbound emails that have been marked as spam.","$ref":"#/definitions/DomainEntityRef"},"signature":{"description":"The configuration for the canned response signature that will be appended to outbound emails sent via this route","$ref":"#/definitions/Signature"},"historyInclusion":{"type":"string","description":"The configuration to indicate how the history of a conversation has to be included in a draft","enum":["Include","Exclude","Optional"]},"allowMultipleActions":{"type":"boolean","description":"Control if multiple actions are allowed on this route. When true the disconnect has to be done manually. When false a conversation will be disconnected by the system after every action"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MediaSettings":{"type":"object","properties":{"enableAutoAnswer":{"type":"boolean","description":"Indicates if auto-answer is enabled for the given media type or subtype (default is false). Subtype settings take precedence over media type settings."},"alertingTimeoutSeconds":{"type":"integer","format":"int32","description":"The alerting timeout for the media type, in seconds"},"serviceLevel":{"description":"The targeted service level for the media type","$ref":"#/definitions/ServiceLevel"},"autoAnswerAlertToneSeconds":{"type":"number","format":"double","description":"How long to play the alerting tone for an auto-answer interaction"},"manualAnswerAlertToneSeconds":{"type":"number","format":"double","description":"How long to play the alerting tone for a manual-answer interaction"},"subTypeSettings":{"type":"object","description":"Map of media subtype to media subtype specific settings.","additionalProperties":{"$ref":"#/definitions/BaseMediaSettings"}}}},"MemberGroup":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/WritableDivision"},"type":{"type":"string","description":"The group type","enum":["TEAM","GROUP","SKILLGROUP"]},"memberCount":{"type":"integer","format":"int32","description":"The number of members in this group","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Page":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"versionId":{"type":"string"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"rootContainer":{"type":"object","additionalProperties":{"type":"object"}},"properties":{"type":"object","additionalProperties":{"type":"object"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PredictiveRouting":{"type":"object","properties":{"respectSkills":{"type":"boolean","description":"A switch used to determine if agent skills will be considered."},"enableConversationScoreBiasing":{"type":"boolean","description":"A switch used to determine if conversations are weighted by conversation score when the system attempts to assign an agent a new conversation."}}},"Queue":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"The queue description."},"dateCreated":{"type":"string","format":"date-time","description":"The date the queue was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the queue. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the queue."},"createdBy":{"type":"string","description":"The ID of the user that created the queue."},"memberCount":{"type":"integer","format":"int32","description":"The total number of members in the queue.","readOnly":true},"userMemberCount":{"type":"integer","format":"int32","description":"The number of user members (i.e., non-group members) in the queue.","readOnly":true},"joinedMemberCount":{"type":"integer","format":"int32","description":"The number of joined members in the queue.","readOnly":true},"mediaSettings":{"description":"The media settings for the queue.","$ref":"#/definitions/QueueMediaSettings"},"routingRules":{"type":"array","description":"The routing rules for the queue, used for Preferred Agent Routing.","items":{"$ref":"#/definitions/RoutingRule"}},"conditionalGroupRouting":{"description":"The Conditional Group Routing settings for the queue.","$ref":"#/definitions/ConditionalGroupRouting"},"bullseye":{"description":"The bullseye settings for the queue.","$ref":"#/definitions/Bullseye"},"scoringMethod":{"type":"string","description":"The Scoring Method for the queue","enum":["TimestampAndPriority","PriorityOnly"]},"acwSettings":{"description":"The ACW settings for the queue.","$ref":"#/definitions/AcwSettings"},"skillEvaluationMethod":{"type":"string","description":"The skill evaluation method to use when routing conversations.","enum":["NONE","BEST","ALL"]},"memberGroups":{"type":"array","description":"The groups of agents associated with the queue, if any. 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ANY matches all specified agents, regardless of score.","enum":["MEETS_THRESHOLD","ANY"]},"threshold":{"type":"integer","format":"int32","description":"threshold required for routing attempt (generally an agent score). may be null for operator ANY."},"waitSeconds":{"type":"number","format":"double","description":"seconds to wait in this rule before moving to the next"}}},"Script":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"versionId":{"type":"string"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. 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field used for aggregation"},"name":{"type":"string","description":"The name of the aggregation. The response aggregation uses this name."},"type":{"type":"string","description":"The type of aggregation to perform","enum":["COUNT","SUM","AVERAGE","TERM","CONTAINS","STARTS_WITH","ENDS_WITH"]},"value":{"type":"string","description":"A value to use for aggregation"},"size":{"type":"integer","format":"int32","description":"The number aggregations results to return out of the entire result set"},"order":{"type":"array","description":"The order in which aggregation results are sorted","items":{"type":"string","enum":["VALUE_DESC","VALUE_ASC","COUNT_DESC","COUNT_ASC"]}}}},"SearchSort":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"}}},"SignedData":{"type":"object","properties":{"jwt":{"type":"string"}}},"ScreenRecordingUserAuthenticatedInfo":{"type":"object","required":["backgroundAssistantId"],"properties":{"backgroundAssistantId":{"type":"string","description":"Id of Genesys Cloud Background Assistant"}}},"UrlResponse":{"type":"object","properties":{"url":{"type":"string"}}},"BillingUsage":{"type":"object","required":["name","resources","totalUsage"],"properties":{"name":{"type":"string","description":"Identifies the billable usage."},"totalUsage":{"type":"string","description":"The total amount of usage, expressed as a decimal number in string format."},"resources":{"type":"array","description":"The resources for which usage was observed (e.g. license users, devices).","items":{"$ref":"#/definitions/BillingUsageResource"}}}},"BillingUsageReport":{"type":"object","required":["endDate","startDate","usages"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"startDate":{"type":"string","format":"date-time","description":"The period start date. 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"roomType":{"type":"string","description":"The type of room","enum":["adhoc","acd","group","oneOnOne","supervisorAssistance"]},"description":{"type":"string","description":"Room's description"},"subject":{"type":"string","description":"Room's subject"},"participantLimit":{"type":"integer","format":"int32","description":"Room's size limit"},"owners":{"type":"array","description":"Room's owners","items":{"$ref":"#/definitions/UserReference"}},"pinnedMessages":{"type":"array","description":"Room's pinned messages","items":{"$ref":"#/definitions/AddressableEntityRef"}},"jid":{"type":"string","description":"The jid of the room"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RoomUpdateRequest":{"type":"object","properties":{"description":{"type":"string","description":"Room's description"},"subject":{"type":"string","description":"Room's subject"},"pinnedMessageIds":{"type":"array","description":"Room's pinned messages","items":{"type":"string"}},"ownerIds":{"type":"array","description":"Room's owners","items":{"type":"string"}}}},"CreateRoomResponse":{"type":"object","required":["jid"],"properties":{"jid":{"type":"string","description":"The jid of the room"}}},"CreateRoomRequest":{"type":"object","required":["subject"],"properties":{"description":{"type":"string","description":"Room's description"},"subject":{"type":"string","description":"Room's subject"},"userIds":{"type":"array","description":"Users to add to the room","items":{"type":"string"}}}},"CobrowseWebMessagingSession":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"joinCode":{"type":"string","description":"Cobrowse session join code","readOnly":true},"websocketUrl":{"type":"string","description":"WebSocket URL for the JS client","readOnly":true},"dateOfferEnds":{"type":"string","format":"date-time","description":"Date when Cobrowse Offer Expires. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"communicationType":{"type":"string","description":"CommunicationType for Cobrowse Session","readOnly":true,"enum":["Call","Message","Unknown"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ExportScriptResponse":{"type":"object","properties":{"url":{"type":"string"}}},"ExportScriptRequest":{"type":"object","properties":{"fileName":{"type":"string","description":"The final file name (no extension) of the script download: .script"},"versionId":{"type":"string","description":"The UUID version of the script to be exported. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"keydataSummary":{"type":"string","description":"key data summary (base 64 encoded public key)"},"user":{"description":"user that requested generation of public key","$ref":"#/definitions/User"},"localEncryptionConfiguration":{"description":"Local configuration","$ref":"#/definitions/LocalEncryptionConfiguration"},"keyConfigurationType":{"type":"string","description":"Key type used in this configuration","enum":["KmsSymmetric","LocalKeyManager","Native","None"]},"kmsKeyArn":{"type":"string","description":"ARN of internal key to be wrapped by AWS KMS Symmetric key"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EncryptionKeyEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EncryptionKey"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"LocalEncryptionConfiguration":{"type":"object","required":["apiId","apiKey","url"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"url":{"type":"string","description":"The url for decryption. This must specify the path to where Purecloud can requests decryption"},"apiId":{"type":"string","description":"The api id for Hawk Authentication."},"apiKey":{"type":"string","description":"The api shared symmetric key used for hawk authentication"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"KeyRotationSchedule":{"type":"object","required":["period"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"period":{"type":"string","description":"Value to set schedule to","enum":["DISABLED","DAILY","WEEKLY","MONTHLY","YEARLY"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"LocalEncryptionKeyRequest":{"type":"object","required":["configId","keypairId","publicKey"],"properties":{"configId":{"type":"string","description":"The local configuration id that contains metadata on private local service"},"publicKey":{"type":"string","description":"Base 64 encoded public key, generated by the local service."},"keypairId":{"type":"string","description":"The key pair id from the local service."}}},"RecordingEncryptionConfiguration":{"type":"object","required":["keyConfigurationType","url"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"url":{"type":"string","description":"When keyConfigurationType is LocalKeyManager, this should be the url for decryption and must specify the path to where GenesysCloud can requests decryption. When keyConfigurationType is KmsSymmetric, this should be the arn to the key alias for the master key"},"apiId":{"type":"string","description":"The api id for Hawk Authentication. Null if keyConfigurationType is KmsSymmetric"},"apiKey":{"type":"string","description":"The api shared symmetric key used for hawk authentication. Null if keyConfigurationType is KmsSymmetric"},"keyConfigurationType":{"type":"string","description":"Type should be LocalKeyManager or KmsSymmetric when create or update Key configurations; 'Native' for disabling configuration.","enum":["KmsSymmetric","LocalKeyManager","Native","None"]},"lastError":{"description":"The error message related to the configuration","$ref":"#/definitions/ErrorBody"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RecordingEncryptionConfigurationListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/RecordingEncryptionConfiguration"}},"selfUri":{"type":"string","format":"uri"}}},"BulkDeleteResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/BulkResponseResultVoidEntity"}},"errorCount":{"type":"integer","format":"int32"},"errorIndexes":{"type":"array","items":{"type":"integer","format":"int32"}}}},"BulkError":{"type":"object","properties":{"message":{"type":"string","description":"Error message of the bulk operation result."},"code":{"type":"string","description":"Error code of the bulk operation result."}}},"BulkErrorDetail":{"type":"object","properties":{"fieldName":{"type":"string"},"value":{"type":"string"},"message":{"type":"string"}}},"BulkErrorEntity":{"type":"object","properties":{"code":{"type":"string"},"message":{"type":"string"},"status":{"type":"integer","format":"int32"},"retryable":{"type":"boolean"},"entity":{"$ref":"#/definitions/Entity"},"details":{"type":"array","items":{"$ref":"#/definitions/BulkErrorDetail"}}}},"BulkResponseResultVoidEntity":{"type":"object","properties":{"id":{"type":"string"},"success":{"type":"boolean"},"entity":{"$ref":"#/definitions/Void"},"error":{"$ref":"#/definitions/BulkErrorEntity"}}},"Void":{"type":"object"},"BulkIdsRequest":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ExternalContactsEntity"}}}},"ExternalContactsEntity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true}}},"BulkContactsResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/BulkResponseResultExternalContactExternalContact"}},"errorCount":{"type":"integer","format":"int32"},"errorIndexes":{"type":"array","items":{"type":"integer","format":"int32"}}}},"BulkErrorExternalContact":{"type":"object","properties":{"code":{"type":"string"},"message":{"type":"string"},"status":{"type":"integer","format":"int32"},"retryable":{"type":"boolean"},"entity":{"$ref":"#/definitions/ExternalContact"},"details":{"type":"array","items":{"$ref":"#/definitions/BulkErrorDetail"}}}},"BulkResponseResultExternalContactExternalContact":{"type":"object","properties":{"id":{"type":"string"},"success":{"type":"boolean"},"entity":{"$ref":"#/definitions/ExternalContact"},"error":{"$ref":"#/definitions/BulkErrorExternalContact"}}},"ContactAddress":{"type":"object","properties":{"address1":{"type":"string"},"address2":{"type":"string"},"city":{"type":"string"},"state":{"type":"string"},"postalCode":{"type":"string"},"countryCode":{"type":"string"}}},"ContactAddressableEntityRef":{"type":"object","properties":{"id":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"ContactIdentifier":{"type":"object","required":["type","value"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"type":{"type":"string","description":"The type of this identifier","enum":["SocialLine","SocialFacebook","SocialTwitter","SocialWhatsapp","Email","Phone","Cookie","ExternalId"]},"value":{"type":"string","description":"The string value of the identifier. Will vary in syntax by type."},"dateCreated":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DataSchema":{"type":"object","required":["jsonSchema","version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the schema. Only required if a schema is used for custom fields during external entity creation or updates."},"name":{"type":"string"},"version":{"type":"integer","format":"int32","description":"The schema's version, a positive integer. Required for updates."},"appliesTo":{"type":"array","description":"One of \"CONTACT\" or \"EXTERNAL_ORGANIZATION\". Indicates the built-in entity type to which this schema applies.","readOnly":true,"items":{"type":"string","enum":["CONTACT","EXTERNAL_ORGANIZATION","OPEN_ACTION","WORKITEM"]}},"enabled":{"type":"boolean","description":"The schema's enabled/disabled status. A disabled schema cannot be assigned to any other entities, but the data on those entities from the schema still exists."},"createdBy":{"description":"The URI of the user that created this schema.","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"dateCreated":{"type":"string","format":"date-time","description":"The date and time this schema was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"jsonSchema":{"example":"{\n \"appliesTo\": [\n \"CONTACT\"\n ],\n \"jsonSchema\": {\n \"title\": \"Example schema\",\n \"description\": \"Uses all of the core types for illustrative purposes\",\n \"properties\": {\n \"field1_text\": {\n \"title\": \"Field 1\",\n \"description\": \"field1\",\n \"allOf\": [ { \"$ref\": \"#/definitions/text\" } ],\n \"minLength\": 0,\n \"maxLength\": 39\n },\n \"field2_longtext\": {\n \"title\": \"Field 2\",\n \"description\": \"field2\",\n \"allOf\": [ { \"$ref\": \"#/definitions/longtext\" } ],\n \"minLength\": 0,\n \"maxLength\": 1000\n },\n \"field3_enum\": {\n \"title\": \"Field 3\",\n \"description\": \"Field 3\",\n \"allOf\": [ { \"$ref\": \"#/definitions/enum\" } ],\n \"enum\": [\n \"enum1\",\n \"enum2\"\n ]\n },\n \"field4_identifier\": {\n \"title\": \"field4\",\n \"description\": \"Field 4\",\n \"allOf\": [ { \"$ref\": \"#/definitions/identifier\" } ],\n \"minLength\": 0,\n \"maxLength\": 37\n },\n \"field5_integer\": {\n \"title\": \"field5\",\n \"description\": \"Field 5\",\n \"allOf\": [ { \"$ref\": \"#/definitions/integer\" } ],\n \"minimum\": 1,\n \"maximum\": 24\n },\n \"field6_number\": {\n \"title\": \"field6\",\n \"description\": \"Field 6\",\n \"allOf\": [ { \"$ref\": \"#/definitions/number\" } ],\n \"minimum\": 2.7,\n \"maximum\": 31.3\n },\n \"field7_date\": {\n \"title\": \"field7\",\n \"description\": \"Field 7\",\n \"allOf\": [ { \"$ref\": \"#/definitions/date\"}]\n },\n \"field8_datetime\": {\n \"title\": \"field8\",\n \"description\": \"Field 8\",\n \"allOf\": [ { \"$ref\": \"#/definitions/datetime\"}]\n },\n \"field9_checkbox\": {\n \"title\": \"field9\",\n \"description\": \"Field 9\",\n \"allOf\": [ { \"$ref\": \"#/definitions/checkbox\"}]\n },\n \"field10_tag\": {\n \"title\": \"field10\",\n \"description\": \"Field 10\",\n \"allOf\": [ { \"$ref\": \"#/definitions/tag\" } ],\n \"items\": {\n \"minLength\": 1,\n \"maxLength\": 20\n },\n \"minItems\": 0,\n \"maxItems\": 10,\n \"uniqueItems\": true\n }\n },\n \"$schema\": \"http://json-schema.org/draft-04/schema#\"\n }\n}","description":"A JSON schema defining the extension to the built-in entity type.","$ref":"#/definitions/JsonSchemaDocument"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ExternalContact":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"firstName":{"type":"string","description":"The first name of the contact."},"middleName":{"type":"string"},"lastName":{"type":"string","description":"The last name of the contact."},"salutation":{"type":"string"},"title":{"type":"string"},"workPhone":{"$ref":"#/definitions/PhoneNumber"},"cellPhone":{"$ref":"#/definitions/PhoneNumber"},"homePhone":{"$ref":"#/definitions/PhoneNumber"},"otherPhone":{"$ref":"#/definitions/PhoneNumber"},"workEmail":{"type":"string"},"personalEmail":{"type":"string"},"otherEmail":{"type":"string"},"address":{"$ref":"#/definitions/ContactAddress"},"twitterId":{"$ref":"#/definitions/TwitterId"},"lineId":{"$ref":"#/definitions/LineId"},"whatsAppId":{"$ref":"#/definitions/WhatsAppId"},"facebookId":{"$ref":"#/definitions/FacebookId"},"modifyDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"externalOrganization":{"$ref":"#/definitions/ExternalOrganization"},"surveyOptOut":{"type":"boolean"},"externalSystemUrl":{"type":"string","description":"A string that identifies an external system-of-record resource that may have more detailed information on the contact. It should be a valid URL (including the http/https protocol, port, and path [if any]). The value is automatically trimmed of any leading and trailing whitespace."},"schema":{"description":"The schema defining custom fields for this contact","$ref":"#/definitions/DataSchema"},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by schemaId and schemaVersion.","additionalProperties":{"type":"object"}},"externalDataSources":{"type":"array","description":"Links to the sources of data (e.g. one source might be a CRM) that contributed data to this record. Read-only, and only populated when requested via expand param.","readOnly":true,"items":{"$ref":"#/definitions/ExternalDataSource"}},"type":{"type":"string","description":"The type of contact","readOnly":true,"enum":["Ephemeral","Identified","Curated"]},"canonicalContact":{"description":"The contact at the head of the merge tree. If null, this contact is not a part of any merge.","readOnly":true,"$ref":"#/definitions/ContactAddressableEntityRef"},"mergeSet":{"type":"array","description":"The set of all contacts that are a part of the merge tree. If null, this contact is not a part of any merge.","readOnly":true,"items":{"$ref":"#/definitions/ContactAddressableEntityRef"}},"mergeOperation":{"description":"Information about the merge history of this contact. If null, this contact is not a part of any merge.","readOnly":true,"$ref":"#/definitions/MergeOperation"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ExternalDataSource":{"type":"object","properties":{"platform":{"type":"string","description":"The platform that was the source of the data. Example: a CRM like SALESFORCE.","enum":["SALESFORCE"]},"url":{"type":"string","description":"An URL that links to the source record that contributed data to the associated entity."}},"description":"Describes a link to a record in an external system that contributed data to a Relate record"},"ExternalId":{"type":"object","properties":{"externalSource":{"$ref":"#/definitions/ExternalSource"},"value":{"type":"string"}}},"ExternalOrganization":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string","description":"The name of the company."},"companyType":{"type":"string"},"industry":{"type":"string"},"primaryContactId":{"type":"string"},"address":{"$ref":"#/definitions/ContactAddress"},"phoneNumber":{"$ref":"#/definitions/PhoneNumber"},"faxNumber":{"$ref":"#/definitions/PhoneNumber"},"employeeCount":{"type":"integer","format":"int64"},"revenue":{"type":"integer","format":"int64"},"tags":{"type":"array","items":{"type":"string"}},"websites":{"type":"array","items":{"type":"string"}},"tickers":{"type":"array","items":{"$ref":"#/definitions/Ticker"}},"twitterId":{"$ref":"#/definitions/TwitterId"},"externalSystemUrl":{"type":"string","description":"A string that identifies an external system-of-record resource that may have more detailed information on the organization. It should be a valid URL (including the http/https protocol, port, and path [if any]). The value is automatically trimmed of any leading and trailing whitespace."},"modifyDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"trustor":{"$ref":"#/definitions/Trustor"},"schema":{"description":"The schema defining custom fields for this contact","$ref":"#/definitions/DataSchema"},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by schemaId and schemaVersion.","additionalProperties":{"type":"object"}},"externalDataSources":{"type":"array","description":"Links to the sources of data (e.g. one source might be a CRM) that contributed data to this record. Read-only, and only populated when requested via expand param.","readOnly":true,"items":{"$ref":"#/definitions/ExternalDataSource"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ExternalSource":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string","description":"The name of the external source."},"active":{"type":"boolean"},"linkConfiguration":{"$ref":"#/definitions/LinkConfiguration"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"FacebookId":{"type":"object","properties":{"ids":{"type":"array","description":"The set of scopedIds that this person has. Each scopedId is specific to a page or app that the user interacts with.","uniqueItems":true,"items":{"$ref":"#/definitions/FacebookScopedId"}},"displayName":{"type":"string","description":"The displayName of this person's Facebook account. Roughly translates to user.first_name + ' ' + user.last_name in the Facebook API."}},"description":"User information for a Facebook user interacting with a page or app"},"FacebookScopedId":{"type":"object","properties":{"scopedId":{"type":"string","description":"The unique page/app-specific scopedId for the user"}},"description":"Scoped ID for a Facebook user interacting with a page or app"},"InstagramId":{"type":"object","properties":{"ids":{"type":"array","description":"The set of scopedIds that this person has. Each scopedId is specific to an Instagram page or app that the user interacts with.","uniqueItems":true,"items":{"$ref":"#/definitions/InstagramScopedId"}},"displayName":{"type":"string","description":"The displayName of the person who owns this Instagram account"}},"description":"User information for an Instagram account"},"InstagramScopedId":{"type":"object","properties":{"scopedId":{"type":"string","description":"The unique page/app-specific scopedId for the user"}},"description":"Scoped ID for an Instagram user interacting with a page or app"},"JsonSchemaDocument":{"type":"object","properties":{"id":{"type":"string"},"$schema":{"type":"string"},"title":{"type":"string"},"description":{"type":"string"},"type":{"type":"string"},"required":{"type":"array","items":{"type":"string"}},"properties":{"type":"object","additionalProperties":{"type":"object"}},"additionalProperties":{"type":"object"}},"description":"A JSON Schema document."},"LineId":{"type":"object","properties":{"ids":{"type":"array","description":"The set of Line userIds that this person has. Each userId is specific to the Line channel that the user interacts with.","uniqueItems":true,"items":{"$ref":"#/definitions/LineUserId"}},"displayName":{"type":"string","description":"The displayName of this person's account in Line"}},"description":"User information for a Line account"},"LineUserId":{"type":"object","properties":{"userId":{"type":"string","description":"The unique channel-specific userId for the user"}},"description":"Channel-specific User ID for Line accounts"},"LinkConfiguration":{"type":"object","properties":{"uriTemplate":{"type":"string"}}},"MergeOperation":{"type":"object","properties":{"sourceContact":{"description":"The source contact for the merge operation","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"},"targetContact":{"description":"The target contact for the merge operation","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"},"resultingContact":{"description":"The contact created as a result of the merge operation","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"}}},"OrgUser":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"chat":{"$ref":"#/definitions/Chat"},"department":{"type":"string"},"email":{"type":"string"},"primaryContactInfo":{"type":"array","description":"Auto populated from addresses.","readOnly":true,"items":{"$ref":"#/definitions/Contact"}},"addresses":{"type":"array","description":"Email addresses and phone numbers for this user","items":{"$ref":"#/definitions/Contact"}},"state":{"type":"string","description":"The current state for this user.","readOnly":true,"enum":["active","inactive","deleted"]},"title":{"type":"string"},"username":{"type":"string"},"manager":{"$ref":"#/definitions/User"},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}},"version":{"type":"integer","format":"int32","description":"Required when updating a user, this value should be the current version of the user. The current version can be obtained with a GET on the user before doing a PATCH."},"certifications":{"type":"array","items":{"type":"string"}},"biography":{"$ref":"#/definitions/Biography"},"employerInfo":{"$ref":"#/definitions/EmployerInfo"},"preferredName":{"type":"string","description":"Preferred full name of the agent"},"routingStatus":{"description":"ACD routing status","readOnly":true,"$ref":"#/definitions/RoutingStatus"},"presence":{"description":"Active presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"integrationPresence":{"description":"Integration presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"conversationSummary":{"description":"Summary of conversion statistics for conversation types.","readOnly":true,"$ref":"#/definitions/UserConversationSummary"},"outOfOffice":{"description":"Determine if out of office is enabled","readOnly":true,"$ref":"#/definitions/OutOfOffice"},"geolocation":{"description":"Current geolocation position","readOnly":true,"$ref":"#/definitions/Geolocation"},"station":{"description":"Effective, default, and last station information","readOnly":true,"$ref":"#/definitions/UserStations"},"authorization":{"description":"Roles and permissions assigned to the user","readOnly":true,"$ref":"#/definitions/UserAuthorization"},"profileSkills":{"type":"array","description":"Profile skills possessed by the user","readOnly":true,"items":{"type":"string"}},"locations":{"type":"array","description":"The user placement at each site location.","readOnly":true,"items":{"$ref":"#/definitions/Location"}},"groups":{"type":"array","description":"The groups the user is a member of","readOnly":true,"items":{"$ref":"#/definitions/Group"}},"team":{"description":"The team the user is a member of","readOnly":true,"$ref":"#/definitions/Team"},"workPlanBidRanks":{"description":"The WFM work plan bid rank settings for the user","readOnly":true,"$ref":"#/definitions/WorkPlanBidRanks"},"skills":{"type":"array","description":"Routing (ACD) skills possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingSkill"}},"languages":{"type":"array","description":"Routing (ACD) languages possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingLanguage"}},"acdAutoAnswer":{"type":"boolean","description":"acd auto answer"},"languagePreference":{"type":"string","description":"preferred language by the user","readOnly":true},"lastTokenIssued":{"$ref":"#/definitions/OAuthLastTokenIssued"},"dateLastLogin":{"type":"string","format":"date-time","description":"The last time the user logged in using username and password. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"organization":{"$ref":"#/definitions/Organization"}}},"PhoneNumber":{"type":"object","properties":{"display":{"type":"string","description":"The displayed form of the phone number string. Users should input the phone number in this field, but it will be altered by the API on write. If the phone number can be read as E164, the value will be replaced with international formatted-version of the number. If the number cannot be read as E164, the value will be preserved as-is. In both cases, the provided input string will be copied to the userInput field."},"extension":{"type":"integer","format":"int64","description":"An optional extension for the provided phone number."},"acceptsSMS":{"type":"boolean","description":"Whether this phone number can accept SMS messages."},"normalizationCountryCode":{"type":"string","description":"The country code that will be used for E164 conversion of a provided phone number. If the country code is omitted from the provided phone number, the country code provided in this field will be used during the E164 conversion attempt. If this field is left empty, the default country code for any provided phone number that does not explicitly include a country code is assumed to be +1 (North America)."},"userInput":{"type":"string","description":"The user-inputted phone number string that was provided to the display field on write. This field is not user-writeable and will always be set by the system."},"e164":{"type":"string","description":"The E164-formatted form of the provided phone number. This field is not user-writeable and will only be set when the provided phone number could be read as E164."},"countryCode":{"type":"string","description":"The detected country code from the provided phone number. This field is not user-writeable and will only be set when the provided phone number could be read as E164."}}},"Ticker":{"type":"object","required":["exchange","symbol"],"properties":{"symbol":{"type":"string","description":"The ticker symbol for this organization. Example: ININ, AAPL, MSFT, etc."},"exchange":{"type":"string","description":"The exchange for this ticker symbol. Examples: NYSE, FTSE, NASDAQ, etc."}}},"TrusteeAuthorization":{"type":"object","properties":{"permissions":{"type":"array","description":"Permissions that the trustee user has in the trustor organization","readOnly":true,"items":{"type":"string"}}}},"Trustor":{"type":"object","required":["enabled"],"properties":{"id":{"type":"string","description":"Organization Id for this trust.","readOnly":true},"enabled":{"type":"boolean","description":"If disabled no trustee user will have access, even if they were previously added."},"dateCreated":{"type":"string","format":"date-time","description":"Date Trust was created. Date time is represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectReasons":{"type":"array","description":"List of reasons that this call was disconnected. This will be set once the call disconnects.","items":{"$ref":"#/definitions/DisconnectReason"}},"faxStatus":{"description":"Extra information on fax transmission.","$ref":"#/definitions/FaxStatus"},"provider":{"type":"string","description":"The source provider for the call."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"other":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"agentAssistantId":{"type":"string","description":"UUID of virtual agent assistant that provide suggestions to the agent participant during the conversation."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"},"disposition":{"description":"Call resolution data for Dialer bulk make calls commands.","$ref":"#/definitions/Disposition"}}},"Callback":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's callback, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"]},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dialerPreview":{"description":"The preview data to be used when this callback is a Preview.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail data to be used when this callback is an ACD voicemail.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The phone number(s) to use to place the callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the user requesting a callback."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"True if the ability to skip a callback should be enabled."},"timeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callbackScheduledTime":{"type":"string","format":"date-time","description":"The timestamp when this communication is scheduled in the provider clock. If this value is missing it indicates the callback will be placed immediately. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal."},"provider":{"type":"string","description":"The source provider for the callback."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"callerId":{"type":"string","description":"The phone number displayed to recipients of the phone call. The value should conform to the E164 format."},"callerIdName":{"type":"string","description":"The name displayed to recipients of the phone call."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"}}},"Cobrowsesession":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transport.failure","error","peer","other","spam","uncallable"]},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"cobrowseSessionId":{"type":"string","description":"The co-browse session ID."},"cobrowseRole":{"type":"string","description":"This value identifies the role of the co-browse client within the co-browse session (a client is a sharer or a viewer)."},"controlling":{"type":"array","description":"ID of co-browse participants for which this client has been granted control (list is empty if this client cannot control any shared pages).","items":{"type":"string"}},"viewerUrl":{"type":"string","description":"The URL that can be used to open co-browse session in web browser."},"providerEventTime":{"type":"string","format":"date-time","description":"The time when the provider event which triggered this conversation update happened in the corrected provider clock (milliseconds since 1970-01-01 00:00:00 UTC). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the co-browse session."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."}}},"Conversation":{"type":"object","required":["participants","startTime"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"externalTag":{"type":"string","description":"The external tag associated with the conversation."},"startTime":{"type":"string","format":"date-time","description":"The time when the conversation started. This will be the time when the first participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when the conversation ended. This will be the time when the last participant left the conversation, or null when the conversation is still active. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"address":{"type":"string","description":"The address of the conversation as seen from an external participant. For phone calls this will be the DNIS for inbound calls and the ANI for outbound calls. For other media types this will be the address of the destination participant for inbound and the address of the initiating participant for outbound."},"participants":{"type":"array","description":"The list of all participants in the conversation.","items":{"$ref":"#/definitions/Participant"}},"conversationIds":{"type":"array","description":"A list of conversations to merge into this conversation to create a conference. This field is null except when being used to create a conference.","items":{"type":"string"}},"maxParticipants":{"type":"integer","format":"int32","description":"If this is a conference conversation, then this field indicates the maximum number of participants allowed to participant in the conference."},"recordingState":{"type":"string","description":"On update, 'paused' initiates a secure pause, 'active' resumes any paused recordings; otherwise indicates state of conversation recording.","enum":["ACTIVE","PAUSED","NONE"]},"state":{"type":"string","description":"The conversation's state","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"divisions":{"type":"array","description":"Identifiers of divisions associated with this conversation","items":{"$ref":"#/definitions/ConversationDivisionMembership"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"securePause":{"type":"boolean","description":"True when the recording of this conversation is in secure pause status."},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ConversationChat":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"roomId":{"type":"string","description":"The room id for the chat."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this chat."},"segments":{"type":"array","description":"The time line of the participant's chat, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"direction":{"type":"string","description":"The direction of the chat","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","transfer","transfer.conference","transfer.consult","transfer.forward","error","peer","other","uncallable","timeout"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the email."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"avatarImageUrl":{"type":"string","description":"If available, the URI to the avatar image of this communication."},"journeyContext":{"description":"A subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).","$ref":"#/definitions/JourneyContext"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"}}},"ConversationDivisionMembership":{"type":"object","properties":{"division":{"description":"A division the conversation belongs to.","$ref":"#/definitions/DomainEntityRef"},"entities":{"type":"array","description":"The entities on the conversation within the division. These are the users, queues, work flows, etc. that can be on conversations and and be assigned to different divisions.","items":{"$ref":"#/definitions/DivisionEntityRef"}}}},"ConversationMessageMetadata":{"type":"object","properties":{"type":{"type":"string","description":"Message type.","enum":["Text","Structured","Receipt","Event","Message","Unknown"]},"events":{"type":"array","description":"List of events metadata","items":{"$ref":"#/definitions/ConversationMessageMetadataEvent"}},"content":{"type":"array","description":"List of message content","items":{"$ref":"#/definitions/ConversationMessageMetadataContent"}}},"description":"Metadata information about a message."},"ConversationMessageMetadataContent":{"type":"object","properties":{"contentType":{"type":"string","description":"Type of this content element.","enum":["Reactions","Attachment","Location","QuickReply","Notification","ButtonResponse","Story","Mention","Card","Carousel","Text","QuickReplyV2","Unknown"]},"subType":{"type":"string","description":"Content subtype","enum":["Image","Video","Audio","File","Link","Mention","Reply","Button","QuickReply","Postback","Unknown"]}},"description":"Metadata information about a message content."},"ConversationMessageMetadataEvent":{"type":"object","properties":{"eventType":{"type":"string","description":"Type of this event element","enum":["CoBrowse","Typing","Presence","Video","Unknown"]},"subType":{"type":"string","description":"Event subtype","enum":["On","Join","Offering","OfferingExpired","OfferingAccepted","OfferingRejected","Disconnect","Clear","SignIn","Unknown"]}},"description":"Metadata information about a message event."},"ConversationQueueMediaSettings":{"type":"object","properties":{"alertingTimeoutSeconds":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"autoAnswerAlertToneSeconds":{"type":"number","format":"double","description":"Specifies the duration of the alerting sound to be played for auto answered interactions."},"manualAnswerAlertToneSeconds":{"type":"number","format":"double","description":"Specifies the duration of the alerting sound to be played for manually answered interactions."},"enableAutoAnswer":{"type":"boolean","description":"Flag to indicate if auto answer is enabled for the given media type or media subtype."}}},"ConversationReference":{"type":"object","properties":{"id":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"ConversationRoutingData":{"type":"object","properties":{"queue":{"description":"The queue to use for routing decisions","$ref":"#/definitions/AddressableEntityRef"},"language":{"description":"The language to use for routing decisions","$ref":"#/definitions/AddressableEntityRef"},"priority":{"type":"integer","format":"int32","description":"The priority of the conversation to use for routing decisions"},"skills":{"type":"array","description":"The skills to use for routing decisions","items":{"$ref":"#/definitions/AddressableEntityRef"}},"scoredAgents":{"type":"array","description":"A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents","items":{"$ref":"#/definitions/ScoredAgent"}},"label":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"}}},"DialerPreview":{"type":"object","properties":{"id":{"type":"string"},"contactId":{"type":"string","description":"The contact associated with this preview data pop"},"contactListId":{"type":"string","description":"The contactList associated with this preview data pop."},"campaignId":{"type":"string","description":"The campaignId associated with this preview data pop."},"phoneNumberColumns":{"type":"array","description":"The phone number columns associated with this campaign","items":{"$ref":"#/definitions/PhoneNumberColumn"}},"callbackAutoAnswer":{"type":"boolean","description":"Whether or not to auto answer the callback"}}},"DisconnectReason":{"type":"object","properties":{"type":{"type":"string","description":"Disconnect reason protocol type.","enum":["q850","sip"]},"code":{"type":"integer","format":"int32","description":"Protocol specific reason code. See the Q.850 and SIP specs."},"phrase":{"type":"string","description":"Human readable English description of the disconnect reason."}}},"Disposition":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the disposition. Either a platform predefined value, or the name of the disposition in the disposition table.."},"analyzer":{"type":"string","description":"The final media analyzer result that triggered the disposition result, if any."},"dispositionParameters":{"description":"Contains various parameters related to call analysis.","$ref":"#/definitions/DispositionParameters"},"detectedSpeechStart":{"type":"string","format":"date-time","description":"Absolute time when the speech started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"detectedSpeechEnd":{"type":"string","format":"date-time","description":"Absolute time when the speech ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"DispositionParameters":{"type":"object","properties":{"adjustableLiveSpeakerDetection":{"description":"ALSD evaluation inputs and output (isPersonalLikely) of the ALSD detector the last time it ran on the call (could be multiple times)","$ref":"#/definitions/AdjustableLiveSpeakerDetection"}}},"DivisionEntityRef":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri"},"dateDivisionUpdated":{"type":"string","format":"date-time","description":"The time the entity division was last updated. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"Email":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","connected","disconnected","none","parked","transmitting"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","connected","disconnected","none","parked","transmitting"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"subject":{"type":"string","description":"The subject for the initial email that started this conversation."},"messagesSent":{"type":"integer","format":"int32","description":"The number of email messages sent by this participant."},"segments":{"type":"array","description":"The time line of the participant's email, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the email","enum":["inbound","outbound"]},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"errorInfo":{"$ref":"#/definitions/ErrorBody"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the email was placed on hold in the cloud clock if the email is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"autoGenerated":{"type":"boolean","description":"Indicates that the email was auto-generated like an Out of Office reply."},"provider":{"type":"string","description":"The source provider for the email."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"messageId":{"type":"string","description":"A globally unique identifier for the stored content of this communication."},"draftAttachments":{"type":"array","description":"A list of uploaded attachments on the email draft.","items":{"$ref":"#/definitions/Attachment"}},"spam":{"type":"boolean","description":"Indicates if the inbound email was marked as spam."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"},"parkTime":{"type":"string","format":"date-time","description":"Represents the time when an email was put into parked state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"Evaluation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversation":{"$ref":"#/definitions/ConversationReference"},"evaluationForm":{"description":"Evaluation form used for evaluation.","$ref":"#/definitions/EvaluationForm"},"evaluator":{"$ref":"#/definitions/User"},"agent":{"$ref":"#/definitions/User"},"calibration":{"$ref":"#/definitions/Calibration"},"status":{"type":"string","enum":["PENDING","INPROGRESS","FINISHED","INREVIEW","RETRACTED"]},"answers":{"$ref":"#/definitions/EvaluationScoringSet"},"agentHasRead":{"type":"boolean"},"assignee":{"$ref":"#/definitions/User"},"assigneeApplicable":{"type":"boolean","description":"Indicates whether an assignee is applicable for the evaluation. Set to false when assignee is not applicable."},"releaseDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"assignedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"changedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"revisionCreatedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"queue":{"$ref":"#/definitions/Queue"},"mediaType":{"type":"array","description":"List of different communication types used in conversation.","items":{"type":"string","enum":["CALL","CALLBACK","CHAT","COBROWSE","EMAIL","MESSAGE","SOCIAL_EXPRESSION","VIDEO","SCREENSHARE"]}},"rescore":{"type":"boolean","description":"Is only true when evaluation is re-scored."},"conversationDate":{"type":"string","format":"date-time","description":"Date of conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationEndDate":{"type":"string","format":"date-time","description":"End date of conversation if it had completed before evaluation creation. Null if created before the conversation ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"neverRelease":{"type":"boolean","description":"Signifies if the evaluation is never to be released. This cannot be set true if release date is also set."},"assigned":{"type":"boolean","description":"Set to false to unassign the evaluation. This cannot be set to false when assignee is also set."},"dateAssigneeChanged":{"type":"string","format":"date-time","description":"Date when the assignee was last changed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"resourceId":{"type":"string","description":"Only used for email evaluations. Will be null for all other evaluations."},"resourceType":{"type":"string","description":"The type of resource. Only used for email evaluations. Will be null for evaluations on all other resources.","enum":["EMAIL"]},"redacted":{"type":"boolean","description":"Is only true when the user making the request does not have sufficient permissions to see evaluation"},"agentTeam":{"description":"Team of the evaluation agent","$ref":"#/definitions/Team"},"isScoringIndex":{"type":"boolean"},"authorizedActions":{"type":"array","description":"List of user authorized actions on evaluation. Possible values: assign, edit, editScore, editAgentSignoff, delete, release, viewAudit","items":{"type":"string"}},"hasAssistanceFailed":{"type":"boolean","description":"Is true when evaluation assistance didn't execute successfully"},"evaluationSource":{"description":"The source that created the evaluation.","readOnly":true,"$ref":"#/definitions/EvaluationSource"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationQuestionGroupScore":{"type":"object","properties":{"questionGroupId":{"type":"string"},"totalScore":{"type":"number","format":"float","description":"Score of all questions in the group"},"maxTotalScore":{"type":"number","format":"float","description":"Maximum possible score of all questions in the group"},"markedNA":{"type":"boolean","description":"True when the evaluation is submitted with a question group that does not have any answers. Only allowed when naEnabled is true or if set by the system"},"systemMarkedNA":{"type":"boolean","description":"If markedNA is true, systemMarkedNA indicates whether it was marked by a user or by the system due to visibility conditions. Always false if markedNA is false."},"totalCriticalScore":{"type":"number","format":"float","description":"Score of only the critical questions in the group"},"maxTotalCriticalScore":{"type":"number","format":"float","description":"Maximum possible score of only the critical questions in the group"},"totalNonCriticalScore":{"type":"number","format":"float","description":"Score of only the non critical questions in the group"},"maxTotalNonCriticalScore":{"type":"number","format":"float","description":"Maximum possible score of only the non critical questions in the group"},"totalScoreUnweighted":{"type":"number","format":"float","description":"Unweighted score of all questions in the group"},"maxTotalScoreUnweighted":{"type":"number","format":"float","description":"Maximum possible unweighted score of all questions in the group"},"totalCriticalScoreUnweighted":{"type":"number","format":"float","description":"Unweighted score of only the critical questions in the group"},"maxTotalCriticalScoreUnweighted":{"type":"number","format":"float","description":"Maximum possible unweighted score of only the critical questions in the group"},"totalNonCriticalScoreUnweighted":{"type":"number","format":"float","description":"Unweighted score of only the non critical questions in the group"},"maxTotalNonCriticalScoreUnweighted":{"type":"number","format":"float","description":"Maximum possible unweighted score of only the non critical questions in the group"},"questionScores":{"type":"array","items":{"$ref":"#/definitions/EvaluationQuestionScore"}}}},"EvaluationQuestionScore":{"type":"object","properties":{"questionId":{"type":"string"},"answerId":{"type":"string"},"score":{"type":"integer","format":"int32","description":"Unweighted score of the question"},"markedNA":{"type":"boolean","description":"True when the evaluation is submitted with a question that does not have an answer. Only allowed when naEnabled is true or if set by the system"},"systemMarkedNA":{"type":"boolean","description":"If markedNA is true, systemMarkedNA indicates whether it was marked by a user or by the system due to visibility conditions. Always false if markedNA is false."},"assistedAnswerId":{"type":"string","description":"AnswerId found with evaluation assistance conditions"},"failedKillQuestion":{"type":"boolean","description":"Applicable only on fatal questions. Indicates that the answer selected was not the highest score available for the question"},"comments":{"type":"string","description":"Comments from the evaluator specific to this question"}}},"EvaluationReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationScoringSet":{"type":"object","properties":{"totalScore":{"type":"number","format":"float","description":"Score of all questions"},"totalCriticalScore":{"type":"number","format":"float","description":"Score of only the critical questions"},"totalNonCriticalScore":{"type":"number","format":"float","description":"Score of only the non-critical questions"},"questionGroupScores":{"type":"array","items":{"$ref":"#/definitions/EvaluationQuestionGroupScore"}},"anyFailedKillQuestions":{"type":"boolean","description":"Indicates that at least one fatal question was answered without having the highest score available for the question"},"comments":{"type":"string","description":"Overall comments from the evaluator"},"privateComments":{"type":"string","description":"Overall private comments from the evaluator"},"agentComments":{"type":"string","description":"Comments from the agent while reviewing evaluation results"},"transcriptTopics":{"type":"array","description":"List of topics found within the conversation's transcripts","items":{"$ref":"#/definitions/TranscriptTopic"}}}},"EvaluationSource":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string","description":"Type of the evaluation source.","enum":["Policy","User","Unknown"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationVersion":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"FaxStatus":{"type":"object","properties":{"direction":{"type":"string","description":"The fax direction, either \"send\" or \"receive\"."},"expectedPages":{"type":"integer","format":"int64","description":"Total number of expected pages, if known."},"activePage":{"type":"integer","format":"int64","description":"Active page of the transmission."},"linesTransmitted":{"type":"integer","format":"int64","description":"Number of lines that have completed transmission."},"bytesTransmitted":{"type":"integer","format":"int64","description":"Number of bytes that have competed transmission."},"baudRate":{"type":"integer","format":"int64","description":"Current signaling rate of transmission, baud rate."},"pageErrors":{"type":"integer","format":"int64","description":"Number of page errors."},"lineErrors":{"type":"integer","format":"int64","description":"Number of line errors."}}},"InternalMessage":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","connected","disconnected"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","connected","disconnected"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's internal message, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["client","system","peer","transfer"]},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the message."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"targetUserId":{"type":"string","description":"The user ID for the participant on receiving side of the internal message conversation."},"sourceUserId":{"type":"string","description":"The user ID for the participant on sending side of the internal message conversation."},"toAddress":{"description":"Address for the participant on receiving side of the internal message communication.","$ref":"#/definitions/Address"},"fromAddress":{"description":"Address for the participant on the sending side of the internal message communication.","$ref":"#/definitions/Address"},"messages":{"type":"array","description":"The messages sent on this communication channel.","items":{"$ref":"#/definitions/InternalMessageDetails"}}}},"InternalMessageDetails":{"type":"object","properties":{"messageId":{"type":"string","description":"UUID identifying the internal message media."},"messageTime":{"type":"string","format":"date-time","description":"The time when the message was sent or received. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"JourneyAction":{"type":"object","required":["actionMap","id"],"properties":{"id":{"type":"string","description":"The ID of an action from the Journey System (an action is spawned from an actionMap)"},"actionMap":{"description":"Details about the action map from the Journey System which triggered this action","$ref":"#/definitions/JourneyActionMap"}}},"JourneyActionMap":{"type":"object","required":["id","version"],"properties":{"id":{"type":"string","description":"The ID of the actionMap in the Journey System which triggered this action"},"version":{"type":"integer","format":"int32","description":"The version number of the actionMap in the Journey System at the time this action was triggered"}}},"JourneyContext":{"type":"object","required":["customer"],"properties":{"customer":{"description":"A subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)","$ref":"#/definitions/JourneyCustomer"},"customerSession":{"description":"A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)","$ref":"#/definitions/JourneyCustomerSession"},"triggeringAction":{"description":"A subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)","$ref":"#/definitions/JourneyAction"}}},"JourneyCustomer":{"type":"object","required":["id","idType"],"properties":{"id":{"type":"string","description":"An ID of a customer within the Journey System at a point-in-time. Note that a customer entity can have multiple customerIds based on the stitching process. Depending on the context within the PureCloud conversation, this may or may not be mutable."},"idType":{"type":"string","description":"The type of the customerId within the Journey System (e.g. cookie)."}}},"JourneyCustomerSession":{"type":"object","required":["id","type"],"properties":{"id":{"type":"string","description":"An ID of a Customer/User's session within the Journey System at a point-in-time"},"type":{"type":"string","description":"The type of the Customer/User's session within the Journey System (e.g. web, app)"}}},"Message":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","connected","disconnected"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","connected","disconnected"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"segments":{"type":"array","description":"The time line of the participant's message, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the message.","enum":["inbound","outbound"]},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this message."},"errorInfo":{"$ref":"#/definitions/ErrorBody"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the message was placed on hold in the cloud clock if the message is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the message."},"authenticated":{"type":"boolean","description":"If true, the participant member is authenticated."},"type":{"type":"string","description":"Indicates the type of message platform from which the message originated.","enum":["unknown","sms","twitter","facebook","line","whatsapp","telegram","kakao","webmessaging","open","instagram"]},"recipientCountry":{"type":"string","description":"Indicates the country where the recipient is associated in ISO 3166-1 alpha-2 format."},"recipientType":{"type":"string","description":"The type of the recipient. Eg: Provisioned phoneNumber is the recipient for sms message type."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"toAddress":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"fromAddress":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"messages":{"type":"array","description":"The messages sent on this communication channel.","items":{"$ref":"#/definitions/MessageDetails"}},"journeyContext":{"description":"A subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).","$ref":"#/definitions/JourneyContext"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"agentAssistantId":{"type":"string","description":"UUID of virtual agent assistant that provide suggestions to the agent participant during the conversation."},"byoSmsIntegrationId":{"type":"string","description":"The internal id representing the customer supplied sms integration message."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"}}},"MessageDetails":{"type":"object","properties":{"messageId":{"type":"string","description":"UUID identifying the message media."},"messageURI":{"type":"string","format":"uri","description":"A URI for this message entity."},"messageStatus":{"type":"string","description":"Indicates the delivery status of the message.","enum":["queued","sent","failed","received","delivery-success","delivery-failed","read","removed","published"]},"messageSegmentCount":{"type":"integer","format":"int32","description":"The message segment count, greater than 1 if the message content was split into multiple parts for this message type, e.g. SMS character limits."},"messageTime":{"type":"string","format":"date-time","description":"The time when the message was sent or received. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"media":{"type":"array","description":"The media (images, files, etc) associated with this message, if any","items":{"$ref":"#/definitions/MessageMedia"}},"stickers":{"type":"array","description":"One or more stickers associated with this message, if any","items":{"$ref":"#/definitions/MessageSticker"}},"messageMetadata":{"description":"Information that describes the content of the message, if any","$ref":"#/definitions/ConversationMessageMetadata"},"socialVisibility":{"type":"string","description":"For social media messages, the visibility of the message in the originating social platform","enum":["private","public"]},"errorInfo":{"description":"Provider specific error information for a communication.","$ref":"#/definitions/ErrorBody"}}},"MessageMedia":{"type":"object","properties":{"url":{"type":"string","description":"The location of the media, useful for retrieving it"},"mediaType":{"type":"string","description":"The optional internet media type of the the media object. If null then the media type should be dictated by the url"},"contentLengthBytes":{"type":"integer","format":"int32","description":"The optional content length of the the media object, in bytes."},"name":{"type":"string","description":"The optional name of the the media object."},"id":{"type":"string","description":"The optional id of the the media object."}}},"MessageSticker":{"type":"object","properties":{"url":{"type":"string","description":"The location of the sticker, useful for retrieving it"},"id":{"type":"string","description":"The unique id of the the sticker object."}}},"PagelessDomainEntityListingEvaluationVersion":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/EvaluationVersion"}},"selfUri":{"type":"string","format":"uri"}}},"Participant":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this conversation."},"startTime":{"type":"string","format":"date-time","description":"The timestamp when this participant joined the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this participant disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"name":{"type":"string","description":"A human readable name identifying the participant."},"userUri":{"type":"string","description":"If this participant represents a user, then this will be an URI that can be used to fetch the user."},"userId":{"type":"string","description":"If this participant represents a user, then this will be the globally unique identifier for the user."},"externalContactId":{"type":"string","description":"If this participant represents an external contact, then this will be the globally unique identifier for the external contact."},"externalContactInitialDivisionId":{"type":"string","description":"If this participant represents an external contact, then this will be the initial division for the external contact. This value will not be updated if the external contact is reassigned."},"externalOrganizationId":{"type":"string","description":"If this participant represents an external org, then this will be the globally unique identifier for the external org."},"queueId":{"type":"string","description":"If present, the queue id that the communication channel came in on."},"groupId":{"type":"string","description":"If present, group of users the participant represents."},"teamId":{"type":"string","description":"The team id that this participant is a member of when added to the conversation."},"queueName":{"type":"string","description":"If present, the queue name that the communication channel came in on."},"purpose":{"type":"string","description":"A well known string that specifies the purpose of this participant."},"participantType":{"type":"string","description":"A well known string that specifies the type of this participant."},"consultParticipantId":{"type":"string","description":"If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred."},"address":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"ani":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"aniName":{"type":"string","description":"The ani-based name for this participant."},"dnis":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"locale":{"type":"string","description":"An ISO 639 language code specifying the locale for this participant"},"wrapupRequired":{"type":"boolean","description":"True iff this participant is required to enter wrapup for this conversation."},"wrapupPrompt":{"type":"string","description":"This field controls how the UI prompts the agent for a wrapup.","enum":["mandatory","optional","agentRequested","timeout","forcedTimeout"]},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long a timed ACW session will last."},"wrapupSkipped":{"type":"boolean","description":"The UI sets this field when the agent chooses to skip entering a wrapup for this participant."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc.","items":{"type":"string"}},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"monitoredParticipantId":{"type":"string","description":"If this participant is a monitor, then this will be the id of the participant that is being monitored."},"coachedParticipantId":{"type":"string","description":"If this participant is a coach, then this will be the id of the participant that is being coached."},"attributes":{"type":"object","description":"Additional participant attributes","additionalProperties":{"type":"string"}},"calls":{"type":"array","items":{"$ref":"#/definitions/Call"}},"callbacks":{"type":"array","items":{"$ref":"#/definitions/Callback"}},"chats":{"type":"array","items":{"$ref":"#/definitions/ConversationChat"}},"cobrowsesessions":{"type":"array","items":{"$ref":"#/definitions/Cobrowsesession"}},"emails":{"type":"array","items":{"$ref":"#/definitions/Email"}},"messages":{"type":"array","items":{"$ref":"#/definitions/Message"}},"screenshares":{"type":"array","items":{"$ref":"#/definitions/Screenshare"}},"socialExpressions":{"type":"array","items":{"$ref":"#/definitions/SocialExpression"}},"videos":{"type":"array","items":{"$ref":"#/definitions/Video"}},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"screenRecordingState":{"type":"string","description":"The current screen recording state for this participant.","enum":["requested","active","paused","stopped","error","timeout"]},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"internalMessages":{"type":"array","items":{"$ref":"#/definitions/InternalMessage"}},"bargedParticipantId":{"type":"string","description":"If this participant barged in a participant's call, then this will be the id of the targeted participant."}}},"PhoneNumberColumn":{"type":"object","properties":{"columnName":{"type":"string"},"type":{"type":"string"}}},"ScoredAgent":{"type":"object","properties":{"agent":{"description":"The agent","$ref":"#/definitions/DomainEntityRef"},"score":{"type":"integer","format":"int32","description":"Agent's score for the current conversation, from 0 - 100, higher being better"}}},"Screenshare":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"context":{"type":"string","description":"The room id context (xmpp jid) for the conference session."},"sharing":{"type":"boolean","description":"Indicates whether this participant is sharing their screen."},"peerCount":{"type":"integer","format":"int32","description":"The number of peer participants from the perspective of the participant in the conference."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the screen share."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."}}},"Segment":{"type":"object","required":["endTime","startTime"],"properties":{"startTime":{"type":"string","format":"date-time","description":"The timestamp when this segment began. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this segment ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"type":{"type":"string","description":"The activity taking place for the participant in the segment."},"howEnded":{"type":"string","description":"A description of the event that ended the segment."},"disconnectType":{"type":"string","description":"A description of the event that disconnected the segment"}}},"SocialExpression":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"socialMediaId":{"type":"string","description":"A globally unique identifier for the social media."},"socialMediaHub":{"type":"string","description":"The social network of the communication"},"socialUserName":{"type":"string","description":"The user name for the communication."},"previewText":{"type":"string","description":"The text preview of the communication contents"},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this chat."},"segments":{"type":"array","description":"The time line of the participant's chat, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the social expression."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."}}},"TopicDuration":{"type":"object","properties":{"totalMilliseconds":{"type":"integer","format":"int64","description":"The total duration of the topic phrase within the conversation","readOnly":true}}},"TopicOffset":{"type":"object","properties":{"wordCount":{"type":"integer","format":"int64","description":"Count of words before the topic ","readOnly":true},"characterCount":{"type":"integer","format":"int64","description":"Count of characters before the topic ","readOnly":true}}},"TranscriptTopic":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the object.","readOnly":true},"topicPhrase":{"type":"string","description":"The phrase which detected the topic. ","readOnly":true},"transcriptPhrase":{"type":"string","description":"The transcript phrase which detected the topic.","readOnly":true},"confidence":{"type":"integer","format":"int32","description":"The detection confidence of the topic.","readOnly":true},"startTimeMilliseconds":{"type":"integer","format":"int64","description":"The start time of the topic phrase.","readOnly":true},"duration":{"$ref":"#/definitions/TopicDuration"},"offset":{"description":"Location of the phrase","readOnly":true,"$ref":"#/definitions/TopicOffset"},"recordingLocation":{"type":"integer","format":"int64","description":"Location of the phrase in the recording in milliseconds","readOnly":true}}},"TransferDestination":{"type":"object","properties":{"userId":{"type":"string","description":"The id of the user if the command destination is a user."},"address":{"type":"string","description":"The destination address if the command destination is an endpoint."}}},"TransferInitiator":{"type":"object","properties":{"userId":{"type":"string","description":"The id of the user who initiated the command if it was initiated by a user."}}},"TransferResponse":{"type":"object","properties":{"id":{"type":"string","description":"The id of the command."},"state":{"type":"string","description":"The state of the command.","enum":["Pending","Active","Complete","Canceled","Failed","Timeout","Unknown"]},"dateIssued":{"type":"string","format":"date-time","description":"The date/time that this command was issued. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"initiator":{"description":"The initiator of the command.","$ref":"#/definitions/TransferInitiator"},"modifiedBy":{"description":"The user or entity that modified the command.","$ref":"#/definitions/TransferResponseModifiedBy"},"destination":{"description":"The destination of the command.","$ref":"#/definitions/TransferDestination"},"transferType":{"type":"string","description":"The type of transfer to perform.","enum":["Attended","Unattended"]}}},"TransferResponseModifiedBy":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Video":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"context":{"type":"string","description":"The room id context (xmpp jid) for the conference session."},"audioMuted":{"type":"boolean","description":"Indicates whether this participant has muted their outgoing audio."},"videoMuted":{"type":"boolean","description":"Indicates whether this participant has muted/paused their outgoing video."},"sharingScreen":{"type":"boolean","description":"Indicates whether this participant is sharing their screen to the session."},"peerCount":{"type":"integer","format":"int32","description":"The number of peer participants from the perspective of the participant in the conference."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the video."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"msids":{"type":"array","description":"List of media stream ids","items":{"type":"string"}},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."}}},"Voicemail":{"type":"object","properties":{"id":{"type":"string","description":"The voicemail id"},"uploadStatus":{"type":"string","description":"current state of the voicemail upload","enum":["pending","complete","failed","timeout","none"]}}},"Wrapup":{"type":"object","properties":{"code":{"type":"string","description":"The user configured wrap up code id."},"name":{"type":"string","description":"The user configured wrap up code name."},"notes":{"type":"string","description":"Text entered by the agent to describe the call or disposition."},"tags":{"type":"array","description":"List of tags selected by the agent to describe the call or disposition.","items":{"type":"string"}},"durationSeconds":{"type":"integer","format":"int32","description":"The length of time in seconds that the agent spent doing after call work."},"endTime":{"type":"string","format":"date-time","description":"The timestamp when the wrapup was finished. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provisional":{"type":"boolean","description":"Indicates if this is a pending save and should not require a code to be specified. This allows someone to save some temporary wrapup that will be used later."}}},"ArrayNode":{"type":"object"},"JsonCursorSearchResponse":{"type":"object","required":["results","types"],"properties":{"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"description":"Search results","$ref":"#/definitions/ArrayNode"},"aggregations":{"$ref":"#/definitions/ArrayNode"},"cursor":{"type":"string","description":"The page cursor"}}},"ConversationParticipantSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/ConversationParticipantSearchCriteria"}},"dateFormat":{"type":"string","description":"Set date format for criteria values when using date range search type. Supports Java date format syntax, example yyyy-MM-dd'T'HH:mm:ss.SSSX."},"type":{"type":"string","description":"Search Type","enum":["EXACT","DATE_RANGE"]},"fields":{"type":"array","description":"Field names to search against","items":{"type":"string"}}}},"ConversationParticipantSearchRequest":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"sort":{"type":"array","description":"Multi-value sort order, list of multiple sort values","items":{"$ref":"#/definitions/SearchSort"}},"returnFields":{"type":"array","items":{"type":"string"}},"query":{"type":"array","items":{"$ref":"#/definitions/ConversationParticipantSearchCriteria"}},"cursor":{"type":"string"}}},"ConversationUser":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for this user."}}},"ConversationTagsUpdate":{"type":"object","required":["externalTag"],"properties":{"externalTag":{"type":"string","description":"The external tag associated with the conversation."}}},"ConversationUtilizationLabelUpdate":{"type":"object","properties":{"utilizationLabelId":{"type":"string","description":"The utilization label associated with the conversation."}}},"ConversationSecureAttributes":{"type":"object","properties":{"attributes":{"type":"object","description":"The map of attribute keys to values.","additionalProperties":{"type":"string"}},"version":{"type":"integer","format":"int32","description":"The version used to detect conflicting updates when using PUT. Not used for PATCH."}}},"ConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Conversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"FaxSendResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"uploadDestinationUri":{"type":"string","format":"uri"},"uploadMethodType":{"type":"string","enum":["SINGLE_PUT","MULTIPART_POST"]},"headers":{"type":"object","additionalProperties":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CoverSheet":{"type":"object","properties":{"notes":{"type":"string","description":"Text to be added to the coversheet"},"locale":{"type":"string","description":"Locale, e.g. = en-US"}}},"FaxSendRequest":{"type":"object","required":["addresses"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"addresses":{"type":"array","description":"A list of outbound fax dialing addresses. E.g. +13175555555 or 3175555555","items":{"type":"string"}},"documentId":{"type":"string","description":"DocumentId of Content Management artifact. If Content Management document is not used for faxing, documentId should be null"},"contentType":{"type":"string","description":"The content type that is going to be uploaded. If Content Management document is used for faxing, contentType will be ignored","enum":["application/pdf","image/tiff","application/msword","application/vnd.oasis.opendocument.text","application/vnd.openxmlformats-officedocument.wordprocessingml.document"]},"workspace":{"description":"Workspace in which the document should be stored. If Content Management document is used for faxing, workspace will be ignored","$ref":"#/definitions/Workspace"},"coverSheet":{"description":"Data for coversheet generation.","$ref":"#/definitions/CoverSheet"},"timeZoneOffsetMinutes":{"type":"integer","format":"int32","description":"Time zone offset minutes from GMT"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Settings":{"type":"object","properties":{"communicationBasedACW":{"type":"boolean","description":"Communication Based ACW"},"includeNonAgentConversationSummary":{"type":"boolean","description":"Display communication summary"},"allowCallbackQueueSelection":{"type":"boolean","description":"Allow Callback Queue Selection"},"callbacksInheritRoutingFromInboundCall":{"type":"boolean","description":"Inherit callback routing data from inbound calls"},"completeAcwWhenAgentTransitionsOffline":{"type":"boolean","description":"Complete ACW When Agent Transitions Offline"},"totalActiveCallback":{"type":"boolean","description":"Exclude the 'interacting' duration from the handle calculations of callbacks"}}},"AfterCallWorkUpdate":{"type":"object","required":["afterCallWorkRequired"],"properties":{"afterCallWorkRequired":{"type":"boolean","description":"Indicates whether or not after-call work must be completed for the communication. Can only be updated for connected communications."}}},"BulkCallbackDisconnectRequest":{"type":"object","required":["callbackDisconnectIdentifiers"],"properties":{"callbackDisconnectIdentifiers":{"type":"array","description":"The list of requests to disconnect callbacks in bulk","items":{"$ref":"#/definitions/CallbackDisconnectIdentifier"}}}},"CallbackDisconnectIdentifier":{"type":"object","required":["callbackId","conversationId"],"properties":{"conversationId":{"type":"string","description":"The Conversation Id."},"callbackId":{"type":"string","description":"The callback id."}}},"BulkCallbackPatchResponse":{"type":"object","properties":{"results":{"type":"array","description":"A list of the results from the bulk operation.","items":{"$ref":"#/definitions/BulkResult"}},"errorCount":{"type":"integer","format":"int32","description":"The number of errors from the bulk operation."},"errorIndexes":{"type":"array","description":"An index of where the errors are in the listing.","items":{"type":"integer","format":"int32"}}}},"BulkResult":{"type":"object","properties":{"error":{"description":"Error details if the operation failed.","$ref":"#/definitions/BulkError"},"entity":{"type":"object","description":"The result of the operation if it succeeded."}}},"BulkCallbackPatchRequest":{"type":"object","required":["patchCallbackRequests"],"properties":{"patchCallbackRequests":{"type":"array","description":"The list of requests to update callbacks in bulk","items":{"$ref":"#/definitions/PatchCallbackRequest"}}}},"PatchCallbackRequest":{"type":"object","required":["agentId","conversationId"],"properties":{"conversationId":{"type":"string","description":"The conversationId."},"queueId":{"type":"string","description":"The identifier of the queue to be used for the callback."},"agentId":{"type":"string","description":"The agentId."},"callbackScheduledTime":{"type":"string","format":"date-time","example":"2015-01-02T16:59:59.000Z","description":"The scheduled date-time for the callback. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"CallConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CallMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"recordingState":{"type":"string","enum":["none","active","paused"]},"maxParticipants":{"type":"integer","format":"int32","description":"If this is a conference conversation, then this field indicates the maximum number of participants allowed to participant in the conference."},"securePause":{"type":"boolean","description":"True when the recording of this conversation is in secure pause status."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"muted":{"type":"boolean","description":"Value is true when the call is muted."},"confined":{"type":"boolean","description":"Value is true when the call is confined."},"recording":{"type":"boolean","description":"Value is true when the call is being recorded."},"recordingState":{"type":"string","description":"The state of the call recording.","enum":["none","active","paused"]},"group":{"description":"The group involved in the group ring call.","$ref":"#/definitions/DomainEntityRef"},"ani":{"type":"string","description":"The call ANI."},"dnis":{"type":"string","description":"The call DNIS."},"documentId":{"type":"string","description":"The ID of the Content Management document if the call is a fax."},"faxStatus":{"description":"Extra fax information if the call is a fax.","$ref":"#/definitions/FaxStatus"},"monitoredParticipantId":{"type":"string","description":"The ID of the participant being monitored when performing a call monitor."},"coachedParticipantId":{"type":"string","description":"The ID of the participant being coached when performing a call coach."},"bargedParticipantId":{"type":"string","description":"If this participant barged in a participant's call, then this will be the id of the targeted participant."},"consultParticipantId":{"type":"string","description":"The ID of the consult transfer target participant when performing a consult transfer."},"uuiData":{"type":"string","description":"User-to-User information which maps to a SIP header field defined in RFC7433. UUI data is used in the Public Switched Telephone Network (PSTN) for use cases described in RFC6567."},"bargedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the barge conference in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"securePause":{"type":"boolean","description":"True when the recording of this call is in secure pause status."},"disposition":{"description":"Call resolution data for Dialer bulk make calls commands.","$ref":"#/definitions/Disposition"}}},"TransferRequest":{"type":"object","properties":{"transferType":{"type":"string","description":"The type of transfer to perform. Attended, where the initiating agent maintains ownership of the conversation until the intended recipient accepts the transfer, or Unattended, where the initiating agent immediately disconnects. Default is Unattended.","enum":["Attended","Unattended"]},"keepInternalMessageAlive":{"type":"boolean","description":"If true, the digital internal message will NOT be terminated."},"userId":{"type":"string","description":"The user ID of the transfer target."},"address":{"type":"string","description":"The user ID or queue ID of the transfer target. Address like a phone number can not be used for callbacks, but they can be used for other forms of communication."},"userName":{"type":"string","description":"The user name of the transfer target."},"queueId":{"type":"string","description":"The queue ID of the transfer target."},"voicemail":{"type":"boolean","description":"If true, transfer to the voicemail inbox of the participant that is being replaced."}}},"CreateCallResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateCallRequest":{"type":"object","properties":{"phoneNumber":{"type":"string","description":"The phone number to dial."},"callerId":{"type":"string","description":"The caller id phone number for this outbound call."},"callerIdName":{"type":"string","description":"The caller id name for this outbound call."},"callFromQueueId":{"type":"string","description":"The queue ID to call on behalf of."},"callQueueId":{"type":"string","description":"The queue ID to call."},"callUserId":{"type":"string","description":"The user ID to call."},"priority":{"type":"integer","format":"int32","description":"The priority to assign to this call (if calling a queue)."},"attributes":{"type":"object","description":"The list of attributes to associate with the customer participant.","additionalProperties":{"type":"string"}},"languageId":{"type":"string","description":"The language skill ID to use for routing this call (if calling a queue)."},"routingSkillsIds":{"type":"array","description":"The skill ID's to use for routing this call (if calling a queue).","items":{"type":"string"}},"conversationIds":{"type":"array","description":"The list of existing call conversations to merge into a new ad-hoc conference.","items":{"type":"string"}},"participants":{"type":"array","description":"The list of participants to call to create a new ad-hoc conference.","items":{"$ref":"#/definitions/Destination"}},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"externalContactId":{"type":"string","description":"The external contact with which to associate the call."},"label":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"}}},"Destination":{"type":"object","required":["address"],"properties":{"address":{"type":"string","description":"Address or phone number."},"name":{"type":"string"},"userId":{"type":"string"},"queueId":{"type":"string"}}},"ConsultTransferResponse":{"type":"object","required":["destinationParticipantId"],"properties":{"destinationParticipantId":{"type":"string","description":"Participant ID to whom the call is being transferred."}}},"ConsultTransferUpdate":{"type":"object","required":["speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking.","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"}}},"SetRecordingState":{"type":"object","properties":{"recordingState":{"type":"string","description":"On update, 'paused' initiates a secure pause, 'active' resumes any paused recordings.","enum":["ACTIVE","PAUSED","NONE"]}}},"ParticipantAttributes":{"type":"object","properties":{"attributes":{"type":"object","description":"The map of attribute keys to values.","additionalProperties":{"type":"string"}}}},"AssignedWrapupCode":{"type":"object","properties":{"code":{"type":"string","description":"The user configured wrap up code id."},"notes":{"type":"string","description":"Text entered by the agent to describe the call or disposition."},"tags":{"type":"array","description":"List of tags selected by the agent to describe the call or disposition.","items":{"type":"string"}},"durationSeconds":{"type":"integer","format":"int32","description":"The duration in seconds of the wrap-up segment."},"endTime":{"type":"string","format":"date-time","description":"The timestamp when the wrap-up segment ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"MediaParticipantRequest":{"type":"object","properties":{"wrapup":{"description":"Wrap-up to assign to this participant.","$ref":"#/definitions/WrapupInput"},"state":{"type":"string","description":"The state to update to set for this participant's communications. Possible values are: 'connected' and 'disconnected'.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"recording":{"type":"boolean","description":"True to enable recording of this participant, otherwise false to disable recording."},"muted":{"type":"boolean","description":"True to mute this conversation participant."},"confined":{"type":"boolean","description":"True to confine this conversation participant. Should only be used for ad-hoc conferences"},"held":{"type":"boolean","description":"True to hold this conversation participant."},"wrapupSkipped":{"type":"boolean","description":"True to skip wrap-up for this participant."}}},"WrapupInput":{"type":"object","properties":{"code":{"type":"string","description":"The user configured wrap up code id."},"name":{"type":"string","description":"The user configured wrap up code name."},"notes":{"type":"string","description":"Text entered by the agent to describe the call or disposition."},"tags":{"type":"array","description":"List of tags selected by the agent to describe the call or disposition.","items":{"type":"string"}},"durationSeconds":{"type":"integer","format":"int32","description":"The length of time in seconds that the agent spent doing after call work."},"endTime":{"type":"string","format":"date-time","description":"The timestamp when the wrapup was finished. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provisional":{"type":"boolean","description":"Indicates if this is a pending save and should not require a code to be specified. This allows someone to save some temporary wrapup that will be used later."},"disableEndTimeUpdates":{"type":"boolean","description":"Prevent updates to wrapup end time when set to true."}}},"MaxParticipants":{"type":"object","properties":{"maxParticipants":{"type":"integer","format":"int32","description":"The maximum number of participants that are allowed on a conversation."}}},"ConsultTransfer":{"type":"object","required":["destination","speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking. Defaults to DESTINATION","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"},"destination":{"description":"Destination phone number and name.","$ref":"#/definitions/Destination"}}},"ConsultTransferToAgent":{"type":"object","required":["speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking. Defaults to DESTINATION","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"},"userId":{"type":"string","description":"The id of the internal user."},"userDisplayName":{"type":"string","description":"The name of the internal user."}}},"ConsultTransferToQueue":{"type":"object","required":["speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking. Defaults to DESTINATION","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"},"queueId":{"type":"string","description":"The id of the queue."},"queueName":{"type":"string","description":"The name of the queue."}}},"ConsultTransferToExternal":{"type":"object","required":["speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking. Defaults to DESTINATION","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"},"address":{"type":"string","description":"The address (like phone number) of the external contact."}}},"CallCommand":{"type":"object","required":["callNumber"],"properties":{"callNumber":{"type":"string","description":"The phone number to dial for this call."},"phoneColumn":{"type":"string","description":"For a dialer preview or scheduled callback, the phone column associated with the phone number"}}},"CallHistoryConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CallHistoryParticipant"}},"direction":{"type":"string","description":"The direction of the call relating to the current user","enum":["inbound","outbound"]},"wentToVoicemail":{"type":"boolean","description":"Did the call end in the current user's voicemail"},"missedCall":{"type":"boolean","description":"Did the user not answer this conversation"},"startTime":{"type":"string","format":"date-time","description":"The time the user joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"wasConference":{"type":"boolean","description":"Was this conversation a conference"},"wasCallback":{"type":"boolean","description":"Was this conversation a callback"},"hadScreenShare":{"type":"boolean","description":"Did this conversation have a screen share session"},"hadCobrowse":{"type":"boolean","description":"Did this conversation have a cobrowse session"},"wasOutboundCampaign":{"type":"boolean","description":"Was this conversation associated with an outbound campaign"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallHistoryConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallHistoryConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallHistoryParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"ani":{"type":"string","description":"The call ANI."},"dnis":{"type":"string","description":"The call DNIS."},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/User"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/Queue"},"group":{"description":"The group involved in the group ring call.","$ref":"#/definitions/Group"},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"externalContact":{"description":"The PureCloud external contact","$ref":"#/definitions/ExternalContact"},"externalOrganization":{"description":"The PureCloud external organization","$ref":"#/definitions/ExternalOrganization"},"didInteract":{"type":"boolean","description":"Indicates whether the contact ever connected"},"sipResponseCodes":{"type":"array","description":"Indicates SIP Response codes associated with the participant","items":{"type":"integer","format":"int64"}},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"outboundCampaign":{"description":"The outbound campaign associated with the participant","$ref":"#/definitions/Campaign"}}},"Campaign":{"type":"object","required":["callerAddress","callerName","contactList","dialingMode","name","phoneColumns"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Campaign."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"contactList":{"description":"The ContactList for this Campaign to dial.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The Queue for this Campaign to route calls to. Required for all dialing modes except agentless.","$ref":"#/definitions/DomainEntityRef"},"dialingMode":{"type":"string","description":"The strategy this Campaign will use for dialing.","enum":["agentless","preview","power","predictive","progressive","external"]},"script":{"description":"The Script to be displayed to agents that are handling outbound calls. Required for all dialing modes except agentless.","$ref":"#/definitions/DomainEntityRef"},"edgeGroup":{"description":"The EdgeGroup that will place the calls. Required for all dialing modes except preview.","$ref":"#/definitions/DomainEntityRef"},"site":{"description":"The identifier of the site to be used for dialing; can be set in place of an edge group.","$ref":"#/definitions/DomainEntityRef"},"campaignStatus":{"type":"string","description":"The current status of the Campaign. A Campaign may be turned 'on' or 'off'. Required for updates.","enum":["on","stopping","off","complete","invalid","forced_off","forced_stopping"]},"phoneColumns":{"type":"array","description":"The ContactPhoneNumberColumns on the ContactList that this Campaign should dial.","items":{"$ref":"#/definitions/PhoneColumn"}},"abandonRate":{"type":"number","format":"double","description":"The targeted compliance abandon rate percentage. Required for power and predictive campaigns."},"dncLists":{"type":"array","description":"DncLists for this Campaign to check before placing a call.","items":{"$ref":"#/definitions/DomainEntityRef"}},"callableTimeSet":{"description":"The callable time set for this campaign to check before placing a call.","$ref":"#/definitions/DomainEntityRef"},"callAnalysisResponseSet":{"description":"The call analysis response set to handle call analysis results from the edge. Required for all dialing modes except preview.","$ref":"#/definitions/DomainEntityRef"},"errors":{"type":"array","description":"A list of current error conditions associated with the campaign.","readOnly":true,"items":{"$ref":"#/definitions/RestErrorDetail"}},"callerName":{"type":"string","description":"The caller id name to be displayed on the outbound call."},"callerAddress":{"type":"string","example":"(555) 555-5555","description":"The caller id phone number to be displayed on the outbound call."},"outboundLineCount":{"type":"integer","format":"int32","description":"The number of outbound lines to be concurrently dialed. Only applicable to non-preview campaigns; only required for agentless."},"ruleSets":{"type":"array","description":"Rule sets to be applied while this campaign is dialing.","items":{"$ref":"#/definitions/DomainEntityRef"}},"skipPreviewDisabled":{"type":"boolean","description":"Whether or not agents can skip previews without placing a call. Only applicable for preview campaigns."},"previewTimeOutSeconds":{"type":"integer","format":"int64","description":"The number of seconds before a call will be automatically placed on a preview. A value of 0 indicates no automatic placement of calls. Only applicable to preview campaigns."},"alwaysRunning":{"type":"boolean","description":"Indicates (when true) that the campaign will remain on after contacts are depleted, allowing additional contacts to be appended/added to the contact list and processed by the still-running campaign. The campaign can still be turned off manually."},"contactSort":{"description":"The order in which to sort contacts for dialing, based on a column.","$ref":"#/definitions/ContactSort"},"contactSorts":{"type":"array","description":"The order in which to sort contacts for dialing, based on up to four columns.","items":{"$ref":"#/definitions/ContactSort"}},"noAnswerTimeout":{"type":"integer","format":"int32","description":"How long to wait before dispositioning a call as 'no-answer'. Default 30 seconds. Only applicable to non-preview campaigns."},"callAnalysisLanguage":{"type":"string","description":"The language the edge will use to analyze the call."},"priority":{"type":"integer","format":"int32","description":"The priority of this campaign relative to other campaigns that are running on the same queue. 5 is the highest priority, 1 the lowest."},"contactListFilters":{"type":"array","description":"Filter to apply to the contact list before dialing. Currently a campaign can only have one filter applied.","items":{"$ref":"#/definitions/DomainEntityRef"}},"division":{"description":"The division this campaign belongs to.","$ref":"#/definitions/DomainEntityRef"},"dynamicContactQueueingSettings":{"description":"Settings for dynamic queueing of contacts.","$ref":"#/definitions/DynamicContactQueueingSettings"},"maxCallsPerAgent":{"type":"integer","format":"int32","description":"The maximum number of calls that can be placed per agent on this campaign"},"callbackAutoAnswer":{"type":"boolean","description":"The option manages the auto-answer callback calls"},"dynamicLineBalancingSettings":{"description":"Dynamic line balancing settings","$ref":"#/definitions/DynamicLineBalancingSettings"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ContactSort":{"type":"object","properties":{"fieldName":{"type":"string"},"direction":{"type":"string","description":"The direction in which to sort contacts.","enum":["ASC","DESC"]},"numeric":{"type":"boolean","description":"Whether or not the column contains numeric data."}}},"DynamicContactQueueingSettings":{"type":"object","properties":{"sort":{"type":"boolean","description":"Whether to sort contacts dynamically"},"filter":{"type":"boolean","description":"Whether to filter contacts dynamically"}}},"DynamicLineBalancingSettings":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Indicates that this campaign is subject of dynamic line balancing"},"relativeWeight":{"type":"integer","format":"int32","description":"Relative weight of this campaign in dynamic line balancing"}}},"PhoneColumn":{"type":"object","required":["columnName","type"],"properties":{"columnName":{"type":"string","description":"The name of the phone column."},"type":{"type":"string","description":"The type of the phone column. For example, 'cell' or 'home'."}}},"RestErrorDetail":{"type":"object","required":["error"],"properties":{"error":{"type":"string","description":"name of the error","readOnly":true},"details":{"type":"string","description":"additional information regarding the error","readOnly":true}}},"SetUuiDataRequest":{"type":"object","properties":{"uuiData":{"type":"string","description":"The value of the uuiData to set."}}},"CallbackConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CallbackMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallbackConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallbackConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallbackMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"outboundPreview":{"description":"The outbound preview associated with this callback.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail associated with this callback.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The list of phone number to use for this callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the callback target."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"If true, the callback can be skipped."},"timeoutSeconds":{"type":"integer","format":"int32","description":"Duration in seconds before the callback will be auto-dialed."},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If absent, the callback will not be placed automatically but routed to an agent as per normal."},"callbackScheduledTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"CallbackIdentifier":{"type":"object","required":["id","type"],"properties":{"type":{"type":"string","description":"The type of the associated callback participant","enum":["ACD","EXTERNAL"]},"id":{"type":"string","description":"The identifier of the callback"}}},"CreateCallbackResponse":{"type":"object","required":["callbackIdentifiers","conversation"],"properties":{"conversation":{"description":"The conversation associated with the callback","$ref":"#/definitions/DomainEntityRef"},"callbackIdentifiers":{"type":"array","description":"The list of communication identifiers for the callback participants","items":{"$ref":"#/definitions/CallbackIdentifier"}}}},"CreateCallbackCommand":{"type":"object","required":["callbackNumbers"],"properties":{"scriptId":{"type":"string","description":"The identifier of the script to be used for the callback"},"queueId":{"type":"string","description":"The identifier of the queue to be used for the callback. Either queueId or routingData is required."},"routingData":{"description":"The routing data to be used for the callback. Either queueId or routingData is required.","$ref":"#/definitions/RoutingData"},"callbackUserName":{"type":"string","description":"The name of the party to be called back."},"callbackNumbers":{"type":"array","description":"A list of phone numbers for the callback.","items":{"type":"string"}},"callbackScheduledTime":{"type":"string","format":"date-time","example":"2015-01-02T16:59:59.000Z","description":"The scheduled date-time for the callback as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"countryCode":{"type":"string","description":"The country code to be associated with the callback numbers."},"validateCallbackNumbers":{"type":"boolean","description":"Whether or not to validate the callback numbers for phone number format."},"data":{"type":"object","description":"A map of key-value pairs containing additional data that can be associated to the callback. These values will appear in the attributes property on the conversation participant. Example: { \"notes\": \"ready to close the deal!\", \"customerPreferredName\": \"Doc\" }","additionalProperties":{"type":"string"}},"callerId":{"type":"string","description":"The phone number displayed to recipients when a phone call is placed as part of the callback. Must conform to the E.164 format. May be overridden by other settings in the system such as external trunk settings. Telco support for \"callerId\" varies."},"callerIdName":{"type":"string","description":"The name displayed to recipients when a phone call is placed as part of the callback. May be overridden by other settings in the system such as external trunk settings. Telco support for \"callerIdName\" varies."}}},"RoutingData":{"type":"object","required":["queueId"],"properties":{"queueId":{"type":"string","description":"The identifier of the routing queue"},"languageId":{"type":"string","description":"The identifier of a language to be considered in routing"},"label":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"priority":{"type":"integer","format":"int32","description":"The priority for routing"},"skillIds":{"type":"array","description":"A list of skill identifiers to be considered in routing","items":{"type":"string"}},"preferredAgentIds":{"type":"array","description":"A list of agents to be preferred in routing","items":{"type":"string"}},"scoredAgents":{"type":"array","description":"A list of scored agents for routing decisions. For Agent Owned Callbacks use one scored agent with a score of 100.","items":{"$ref":"#/definitions/ScoredAgent"}},"routingFlags":{"type":"array","description":"An array of flags indicating how the conversation should be routed. Use \"AGENT_OWNED_CALLBACK\" when creating an Agent Owned Callback.","items":{"type":"string"}}}},"PatchCallbackResponse":{"type":"object","required":["callbackIdentifiers","conversation"],"properties":{"conversation":{"description":"The conversation associated with the callback","$ref":"#/definitions/DomainEntityRef"},"callbackIdentifiers":{"type":"array","description":"The list of communication identifiers for the callback participants","items":{"$ref":"#/definitions/CallbackIdentifier"}}}},"WebChatConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"member":{"description":"Chat Member","$ref":"#/definitions/WebChatMemberInfo"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WebChatMemberInfo":{"type":"object","required":["role"],"properties":{"id":{"type":"string","description":"The communicationId of this member."},"displayName":{"type":"string","description":"The display name of the member."},"firstName":{"type":"string","description":"The first name of the member."},"lastName":{"type":"string","description":"The last name of the member."},"email":{"type":"string","description":"The email address of the member."},"phoneNumber":{"type":"string","description":"The phone number of the member."},"avatarImageUrl":{"type":"string","format":"uri","description":"The url to the avatar image of the member."},"role":{"type":"string","description":"The role of the member, one of [agent, customer, acd, workflow]","enum":["AGENT","CUSTOMER","WORKFLOW","ACD"]},"joinDate":{"type":"string","format":"date-time","description":"The time the member joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"leaveDate":{"type":"string","format":"date-time","description":"The time the member left the conversation, or null if the member is still active in the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"authenticatedGuest":{"type":"boolean","description":"If true, the guest member is an authenticated guest."},"customFields":{"type":"object","description":"Any custom fields of information pertaining to this member.","additionalProperties":{"type":"string"}},"state":{"type":"string","description":"The connection state of this member.","enum":["CONNECTED","DISCONNECTED","ALERTING"]}}},"WebChatMessage":{"type":"object","required":["body","bodyType","conversation","sender","timestamp"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversation":{"description":"The identifier of the conversation","$ref":"#/definitions/WebChatConversation"},"sender":{"description":"The member who sent the message","$ref":"#/definitions/WebChatMemberInfo"},"body":{"type":"string","description":"The message body."},"bodyType":{"type":"string","description":"The purpose of the message within the conversation, such as a standard text entry versus a greeting.","enum":["standard","notice","member-join","member-leave","media-request"]},"timestamp":{"type":"string","format":"date-time","description":"The timestamp of the message, in ISO-8601 format"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WebChatMessageEntityList":{"type":"object","properties":{"pageSize":{"type":"integer","format":"int32"},"entities":{"type":"array","items":{"$ref":"#/definitions/WebChatMessage"}},"previousPage":{"type":"string"},"next":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"CreateWebChatMessageRequest":{"type":"object","required":["body"],"properties":{"body":{"type":"string","description":"The message body. Note that message bodies are limited to 4,000 characters."},"bodyType":{"type":"string","description":"The purpose of the message within the conversation, such as a standard text entry versus a greeting.","enum":["standard","notice","member-join","member-leave","media-request"]}}},"WebChatTyping":{"type":"object","required":["conversation","id","sender","timestamp"],"properties":{"id":{"type":"string","description":"The event identifier of this typing indicator event (useful to guard against event re-delivery"},"conversation":{"description":"The identifier of the conversation","$ref":"#/definitions/WebChatConversation"},"sender":{"description":"The member who sent the message","$ref":"#/definitions/WebChatMemberInfo"},"timestamp":{"type":"string","format":"date-time","description":"The timestamp of the message, in ISO-8601 format"}}},"ChatConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/ChatMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ChatConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ChatConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ChatMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"roomId":{"type":"string","description":"The ID of the chat room."},"avatarImageUrl":{"type":"string","description":"If available, the URI to the avatar image of this communication."}}},"CreateWebChatRequest":{"type":"object","required":["provider","queueId"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to use for routing the chat conversation."},"provider":{"type":"string","description":"The name of the provider that is sourcing the web chat."},"skillIds":{"type":"array","description":"The list of skill ID's to use for routing.","items":{"type":"string"}},"languageId":{"type":"string","description":"The ID of the langauge to use for routing."},"priority":{"type":"integer","format":"int64","description":"The priority to assign to the conversation for routing."},"attributes":{"type":"object","description":"The list of attributes to associate with the customer participant.","additionalProperties":{"type":"string"}},"customerName":{"type":"string","description":"The name of the customer participating in the web chat."}}},"CobrowseConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CobrowseMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CobrowseConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CobrowseConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CobrowseMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"cobrowseSessionId":{"type":"string","description":"The co-browse session ID."},"cobrowseRole":{"type":"string","description":"This value identifies the role of the co-browse client within the co-browse session (a client is a sharer or a viewer)."},"controlling":{"type":"array","description":"ID of co-browse participants for which this client has been granted control (list is empty if this client cannot control any shared pages).","items":{"type":"string"}},"viewerUrl":{"type":"string","description":"The URL that can be used to open co-browse session in web browser."},"providerEventTime":{"type":"string","format":"date-time","description":"The time when the provider event which triggered this conversation update happened in the corrected provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"EmailMessage":{"type":"object","required":["from","textBody","to"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"to":{"type":"array","description":"The recipients of the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"cc":{"type":"array","description":"The recipients that were copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"bcc":{"type":"array","description":"The recipients that were blind copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"from":{"description":"The sender of the email message.","$ref":"#/definitions/EmailAddress"},"replyTo":{"description":"The receiver of the reply email message.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the email message."},"attachments":{"type":"array","description":"The attachments of the email message.","items":{"$ref":"#/definitions/Attachment"}},"textBody":{"type":"string","description":"The text body of the email message."},"htmlBody":{"type":"string","description":"The html body of the email message."},"time":{"type":"string","format":"date-time","description":"The time when the message was received or sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"historyIncluded":{"type":"boolean","description":"Indicates whether the history of previous emails of the conversation is included within the email bodies of this message."},"state":{"type":"string","description":"The state of the current draft.","enum":["Created","Ready","Edited"]},"draftType":{"type":"string","description":"The type of draft that need to be treated.","enum":["Reply","ReplyAll","Forward"]},"emailSizeBytes":{"type":"integer","format":"int32","description":"Indicates an estimation of the size of the current email as a whole, in its final, ready to be sent form.","readOnly":true},"maxEmailSizeBytes":{"type":"integer","format":"int32","description":"Indicates the maximum allowed size for an email to be send via SMTP server, based on the email domain configuration","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EmailConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/EmailMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EmailConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EmailConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"EmailMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"subject":{"type":"string","description":"The subject of the email."},"messagesSent":{"type":"integer","format":"int32","description":"The number of messages that have been sent in this email conversation."},"autoGenerated":{"type":"boolean","description":"Indicates that the email was auto-generated like an Out of Office reply."},"draftAttachments":{"type":"array","description":"A list of uploaded attachments on the email draft.","items":{"$ref":"#/definitions/Attachment"}},"spam":{"type":"boolean","description":"Indicates if the inbound email was marked as spam."},"messageId":{"type":"string","description":"A globally unique identifier for the stored content of this communication."}}},"CopyAttachmentsRequest":{"type":"object","required":["attachments","sourceMessage"],"properties":{"sourceMessage":{"description":"A reference to the email message within the current conversation that owns the attachments to be copied","$ref":"#/definitions/DomainEntityRef"},"attachments":{"type":"array","description":"A list of attachments that will be copied from the source message to the current draft","items":{"$ref":"#/definitions/Attachment"}}}},"EmailMessagePreview":{"type":"object","required":["from","to"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"to":{"type":"array","description":"The recipients of the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"cc":{"type":"array","description":"The recipients that were copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"bcc":{"type":"array","description":"The recipients that were blind copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"from":{"description":"The sender of the email message.","$ref":"#/definitions/EmailAddress"},"replyTo":{"description":"The receiver of the reply email message.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the email message."},"attachments":{"type":"array","description":"The attachments of the email message.","items":{"$ref":"#/definitions/Attachment"}},"textBodyPreview":{"type":"string","description":"A truncated version of the textBody"},"time":{"type":"string","format":"date-time","description":"The time when the message was received or sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"historyIncluded":{"type":"boolean","description":"Indicates whether the history of previous emails of the conversation is included within the email bodies of this message."},"state":{"type":"string","description":"The state of the current draft.","enum":["Created","Ready","Edited"]},"draftType":{"type":"string","description":"The type of draft that need to be treated.","enum":["Reply","ReplyAll","Forward"]},"emailSizeBytes":{"type":"integer","format":"int32","description":"Indicates an estimation of the size of the current email as a whole, in its final, ready to be sent form.","readOnly":true},"maxEmailSizeBytes":{"type":"integer","format":"int32","description":"Indicates the maximum allowed size for an email to be send via SMTP server, based on the email domain configuration","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EmailMessagePreviewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EmailMessagePreview"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CreateEmailRequest":{"type":"object","required":["provider"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to use for routing the email conversation. This field is mutually exclusive with flowId"},"flowId":{"type":"string","description":"The ID of the flow to use for routing email conversation. This field is mutually exclusive with queueId"},"provider":{"type":"string","description":"The name of the provider that is sourcing the emails. The Provider \"PureCloud Email\" is reserved for native emails."},"skillIds":{"type":"array","description":"The list of skill ID's to use for routing.","items":{"type":"string"}},"languageId":{"type":"string","description":"The ID of the language to use for routing."},"priority":{"type":"integer","format":"int64","description":"The priority to assign to the conversation for routing."},"attributes":{"type":"object","description":"The list of attributes to associate with the customer participant.","additionalProperties":{"type":"string"}},"toAddress":{"type":"string","description":"The email address of the recipient of the email."},"toName":{"type":"string","description":"The name of the recipient of the email."},"fromAddress":{"type":"string","description":"The email address of the sender of the email."},"fromName":{"type":"string","description":"The name of the sender of the email."},"subject":{"type":"string","description":"The subject of the email"},"direction":{"type":"string","description":"Specify OUTBOUND to send an email on behalf of a queue, or INBOUND to create an external conversation. An external conversation is one where the provider is not PureCloud based.","enum":["OUTBOUND","INBOUND"]},"htmlBody":{"type":"string","description":"An HTML body content of the email."},"textBody":{"type":"string","description":"A text body content of the email."},"externalContactId":{"type":"string","description":"The external contact with which the email should be associated. This field is only valid for OUTBOUND email."}}},"EmailsSettings":{"type":"object","properties":{"sendingSizeLimit":{"type":"integer","format":"int32"}}},"DraftManipulationRequest":{"type":"object","properties":{"translate":{"description":"A set of definitions to translate email attributes and correctly display date and time, for a given language","$ref":"#/definitions/HistoryHeadersTranslation"},"draftType":{"type":"string","description":"The kind of draft that as to be treated. Used to prefix response subject or auto-include information","enum":["Reply","ReplyAll","Forward"]}}},"HistoryHeadersTranslation":{"type":"object","required":["cc","forwardPrefix","from","language","replyPrefix","sent","subject","to"],"properties":{"from":{"type":"string","description":"A translation for the word \"from\", for the expected language"},"to":{"type":"string","description":"A translation for the word \"to\", for the expected language"},"cc":{"type":"string","description":"A translation for the word \"cc\", for the expected language"},"subject":{"type":"string","description":"A translation for the word \"subject\", for the expected language"},"replyPrefix":{"type":"string","description":"A translation for the subject prefix \"Reply\", for the expected language"},"forwardPrefix":{"type":"string","description":"A translation for the subject prefix \"Forward\", for the expected language"},"sent":{"type":"string","description":"A translation for the word \"sent\", for the expected language"},"language":{"type":"string","description":"The code of the expected language"},"timeZone":{"type":"string","description":"Timezone used by the agent, used to format the sent email date and time. If not defined, will default to UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"}}},"EmailMessageReply":{"type":"object","required":["from","textBody","to"],"properties":{"to":{"type":"array","description":"The recipients of the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"cc":{"type":"array","description":"The recipients that were copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"bcc":{"type":"array","description":"The recipients that were blind copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"from":{"description":"The sender of the email message.","$ref":"#/definitions/EmailAddress"},"replyTo":{"description":"The receiver of the reply email message.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the email message."},"attachments":{"type":"array","description":"The attachments of the email message.","items":{"$ref":"#/definitions/Attachment"}},"textBody":{"type":"string","description":"The text body of the email message."},"htmlBody":{"type":"string","description":"The html body of the email message."},"time":{"type":"string","format":"date-time","description":"The time when the message was received or sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"historyIncluded":{"type":"boolean","description":"Indicates whether the history of previous emails of the conversation is included within the email bodies of this message."},"emailSizeBytes":{"type":"integer","format":"int32","description":"Indicates an estimation of the size of the current email as a whole, in its final, ready to be sent form.","readOnly":true},"maxEmailSizeBytes":{"type":"integer","format":"int32","description":"Indicates the maximum allowed size for an email to be send via SMTP server, based on the email domain configuration","readOnly":true}}},"InboundMessageRequest":{"type":"object","required":["provider"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to use for routing the email conversation. This field is mutually exclusive with flowId"},"flowId":{"type":"string","description":"The ID of the flow to use for routing email conversation. This field is mutually exclusive with queueId"},"provider":{"type":"string","description":"The name of the provider that is sourcing the email such as Oracle, Salesforce, etc."},"skillIds":{"type":"array","description":"The list of skill ID's to use for routing.","items":{"type":"string"}},"languageId":{"type":"string","description":"The ID of the language to use for routing."},"priority":{"type":"integer","format":"int32","description":"The priority to assign to the conversation for routing."},"attributes":{"type":"object","description":"The list of attributes to associate with the customer participant.","additionalProperties":{"type":"string"}},"toAddress":{"type":"string","description":"The email address of the recipient of the email."},"toName":{"type":"string","description":"The name of the recipient of the email."},"fromAddress":{"type":"string","description":"The email address of the sender of the email."},"fromName":{"type":"string","description":"The name of the sender of the email."},"subject":{"type":"string","description":"The subject of the email"}}},"ParkingStateRequest":{"type":"object","required":["state"],"properties":{"state":{"type":"string","description":"State to set the participant.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]}}},"AgentlessEmailSendResponseDto":{"type":"object","required":["conversationId","dateCreated","fromAddress","senderType","toAddresses"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"conversationId":{"type":"string","description":"The identifier of the conversation."},"senderType":{"type":"string","description":"The identifier of the external participant of the given conversation.","enum":["Outbound","Inbound","Integration"]},"fromAddress":{"description":"The sender of the message.","$ref":"#/definitions/EmailAddress"},"toAddresses":{"type":"array","description":"The recipient of the message. We currently support one recipient only.","items":{"$ref":"#/definitions/EmailAddress"}},"replyToAddress":{"description":"The address to use for reply.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the message."},"dateCreated":{"type":"string","format":"date-time","description":"The message creation timestamp. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentlessEmailSendRequestDto":{"type":"object","required":["fromAddress","senderType","toAddresses"],"properties":{"senderType":{"type":"string","description":"The direction of the message.","enum":["Outbound","Inbound","Integration"]},"conversationId":{"type":"string","description":"The identifier of the conversation. This must be an email interaction."},"fromAddress":{"description":"The sender of the message.","$ref":"#/definitions/EmailAddress"},"toAddresses":{"type":"array","description":"The recipient of the message. We currently support one recipient only.","items":{"$ref":"#/definitions/EmailAddress"}},"replyToAddress":{"description":"The address to use for reply.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the message."},"textBody":{"type":"string","description":"The Content of the message, in plain text."},"htmlBody":{"type":"string","description":"The Content of the message, in HTML. Links, images and styles are allowed"}}},"EmailSettings":{"type":"object","properties":{"multipleRouteDestinationsOnInboundEmailEnabled":{"type":"boolean","description":"This setting allows a single inbound email that contains multiple routes configured in Genesys Cloud to create a conversation per route. When this setting is disabled only a single conversation will be created"}}},"CachedMediaItem":{"type":"object","properties":{"id":{"type":"string","description":"The unique identifier for the cached media.","readOnly":true},"url":{"type":"string","description":"The URL that represents the external media that has been cached","readOnly":true},"downloadUrl":{"type":"string","description":"A URL to fetch the cached media","readOnly":true},"mediaType":{"type":"string","description":"The media type for the URL","readOnly":true},"contentLengthBytes":{"type":"integer","format":"int32","description":"The content length of the media represented by the URL, in bytes.","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"The date the cached item was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateExpires":{"type":"string","format":"date-time","description":"The date the cached item expires and will be removed from the cache. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Defines an external media that has been ingested and cached by Genesys Cloud for conversation messaging"},"CachedMediaItemEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CachedMediaItem"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ConversationChannelMetadata":{"type":"object","properties":{},"description":"Information about the channel."},"ConversationContentAttachment":{"type":"object","required":["mediaType"],"properties":{"id":{"type":"string","description":"Provider specific ID for attachment. For example, a LINE sticker ID."},"mediaType":{"type":"string","description":"The type of attachment this instance represents.","enum":["Image","Video","Audio","File","Link"]},"url":{"type":"string","description":"URL of the attachment."},"mime":{"type":"string","description":"Attachment mime type (https://www.iana.org/assignments/media-types/media-types.xhtml)."},"text":{"type":"string","description":"Text associated with attachment such as an image caption."},"sha256":{"type":"string","description":"Secure hash of the attachment content."},"filename":{"type":"string","description":"Suggested file name for attachment."},"contentSizeBytes":{"type":"integer","format":"int64","description":"Size in bytes of the attachment content."}},"description":"Attachment object."},"ConversationContentButtonResponse":{"type":"object","required":["payload","text"],"properties":{"type":{"type":"string","description":"Describes the button that resulted in the Button Response.","enum":["Button","QuickReply"]},"text":{"type":"string","description":"The response text from the button click."},"payload":{"type":"string","description":"The response payload associated with the clicked button."}},"description":"Button response object representing the click of a structured message button, such as a quick reply."},"ConversationContentCard":{"type":"object","required":["actions","title"],"properties":{"title":{"type":"string","description":"Text to show in the title."},"description":{"type":"string","description":"Text to show in the description."},"image":{"type":"string","description":"URL of an image."},"video":{"type":"string","description":"URL of a video."},"defaultAction":{"description":"The default button action.","$ref":"#/definitions/ConversationContentCardAction"},"actions":{"type":"array","description":"An array of action objects.","items":{"$ref":"#/definitions/ConversationContentCardAction"}}},"description":"Card content object."},"ConversationContentCardAction":{"type":"object","properties":{"type":{"type":"string","description":"Describes the type of action.","enum":["Link","Postback","Unknown"]},"text":{"type":"string","description":"The response text from the button click."},"payload":{"type":"string","description":"Text to be returned as the payload from a ButtonResponse when a button is clicked. The payload and text are a combination which will have to be unique across each card and carousel in order to determine which button was clicked in that card or carousel."},"url":{"type":"string","description":"A URL of a web page to direct the user to."}},"description":"A card action that a user can take."},"ConversationContentCarousel":{"type":"object","required":["cards"],"properties":{"cards":{"type":"array","description":"An array of card objects.","items":{"$ref":"#/definitions/ConversationContentCard"}}},"description":"Carousel content object."},"ConversationContentLocation":{"type":"object","properties":{"url":{"type":"string","description":"URL of the Location."},"address":{"type":"string","description":"Location postal address."},"text":{"type":"string","description":"Location name."},"latitude":{"type":"number","format":"double","description":"Latitude of the location."},"longitude":{"type":"number","format":"double","description":"Longitude of the location."}},"description":"Location object."},"ConversationContentNotificationTemplate":{"type":"object","required":["body"],"properties":{"id":{"type":"string","description":"The identifier of the message template in 'your-namespace@your-template-id/name' format. For External vendor (e.g WhatsApp), 'your-namespace@your-template-name'. For GenesysCloud canned response message template use 'cannedresponse' as your-namespace and use response ID as your-template-id (e.g. response ID=1234 then 'cannedresponse@1234')"},"language":{"type":"string","description":"Template language."},"header":{"description":"The template header.","$ref":"#/definitions/ConversationNotificationTemplateHeader"},"body":{"description":"The template body.","$ref":"#/definitions/ConversationNotificationTemplateBody"},"footer":{"description":"The template footer.","$ref":"#/definitions/ConversationNotificationTemplateFooter"}},"description":"Template notification object."},"ConversationContentQuickReply":{"type":"object","required":["payload","text"],"properties":{"text":{"type":"string","description":"Text to show inside the quick reply. This is also used as the response text after clicking on the quick reply."},"payload":{"type":"string","description":"Content of the payload included in the quick reply response. Could be an ID identifying the quick reply response."},"image":{"type":"string","description":"URL of an image associated with the quick reply."},"action":{"type":"string","description":"Specifies the type of action that is triggered upon clicking the quick reply.","enum":["Message"]}},"description":"Quick reply object."},"ConversationContentQuickReplyV2":{"type":"object","required":["actions","title"],"properties":{"title":{"type":"string","description":"Text to show as the title of the quick reply."},"actions":{"type":"array","description":"An array of quick reply objects.","items":{"$ref":"#/definitions/ConversationContentQuickReply"}}},"description":"Quick reply object V2."},"ConversationContentReaction":{"type":"object","required":["count"],"properties":{"reactionType":{"type":"string","description":"Type of reaction.","enum":["None","Like","Love","Wow","Haha","Sad","Angry","Thankful","Pride","Care","Share","Comment","View"]},"count":{"type":"integer","format":"int32","description":"Number of users that reacted this way to the message."}},"description":"User reaction to public message."},"ConversationContentStory":{"type":"object","properties":{"type":{"type":"string","description":"Type of ephemeral story attachment.","enum":["Mention","Reply"]},"url":{"type":"string","description":"URL to the ephemeral story."},"replyToId":{"type":"string","description":"ID of the ephemeral story being replied to."}},"description":"An ephemeral story."},"ConversationContentText":{"type":"object","required":["body"],"properties":{"type":{"type":"string","description":"Type of text content (Deprecated).","enum":["Text"]},"body":{"type":"string","description":"Text to be shown for this content element."}},"description":"Message content element containing text only."},"ConversationEnrichment":{"type":"object","properties":{"language":{"description":"Detected language of this message.","$ref":"#/definitions/ConversationEnrichmentLanguage"},"sentimentV2":{"description":"Detected sentiment of this message.","$ref":"#/definitions/ConversationEnrichmentSentimentV2"}},"description":"Metadata enrichments provided by the platform."},"ConversationEnrichmentLanguage":{"type":"object","required":["language"],"properties":{"language":{"type":"string","description":"The ISO 639-3 detected language code of this message."}},"description":"Detected language of this message."},"ConversationEnrichmentSentimentV2":{"type":"object","required":["tag"],"properties":{"tag":{"type":"string","description":"Detected Sentiment tag","enum":["Unknown","Positive","Negative","Neutral"]}},"description":"Sentiment analysis of this message."},"ConversationEventCoBrowse":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Describes the type of CoBrowse event.","enum":["Offering","OfferingExpired","OfferingAccepted","OfferingRejected"]},"sessionId":{"type":"string","description":"The CoBrowse session ID."},"sessionJoinToken":{"type":"string","description":"The CoBrowse session join token."}},"description":"A CoBrowse event."},"ConversationEventPresence":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Describes the type of Presence event.","enum":["Join","Disconnect","Clear","SignIn"]}},"description":"A Presence event."},"ConversationEventTyping":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Describes the type of Typing event.","enum":["On"]},"duration":{"type":"integer","format":"int64","description":"The duration of the Typing event in milliseconds.","readOnly":true}},"description":"A Typing event."},"ConversationEventVideo":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Describes the type of Video event.","enum":["Offering","OfferingExpired","OfferingAccepted","OfferingRejected"]},"offeringId":{"type":"string","description":"The Video offering ID."},"jwt":{"type":"string","description":"The Video offering JWT token."}},"description":"A Video event."},"ConversationMessageContent":{"type":"object","required":["contentType"],"properties":{"contentType":{"type":"string","description":"Type of this content element.","enum":["Reactions","Attachment","Location","QuickReply","Notification","ButtonResponse","Story","Mention","Card","Carousel","Text","QuickReplyV2","Unknown"]},"location":{"description":"Location content.","$ref":"#/definitions/ConversationContentLocation"},"attachment":{"description":"Attachment content.","$ref":"#/definitions/ConversationContentAttachment"},"quickReply":{"description":"Quick reply content.","$ref":"#/definitions/ConversationContentQuickReply"},"buttonResponse":{"description":"Button response content.","$ref":"#/definitions/ConversationContentButtonResponse"},"template":{"description":"Template notification content.","$ref":"#/definitions/ConversationContentNotificationTemplate"},"story":{"description":"Ephemeral story content.","$ref":"#/definitions/ConversationContentStory"},"card":{"description":"Card content","$ref":"#/definitions/ConversationContentCard"},"carousel":{"description":"Carousel content","$ref":"#/definitions/ConversationContentCarousel"},"text":{"description":"Text content.","$ref":"#/definitions/ConversationContentText"},"quickReplyV2":{"description":"Quick reply V2 content.","$ref":"#/definitions/ConversationContentQuickReplyV2"}},"description":"Message content element. If contentType = \"Attachment\" only one item is allowed."},"ConversationMessageEvent":{"type":"object","required":["eventType"],"properties":{"eventType":{"type":"string","description":"Type of this event element","enum":["CoBrowse","Typing","Presence","Video","Unknown"]},"coBrowse":{"description":"CoBrowse event.","$ref":"#/definitions/ConversationEventCoBrowse"},"typing":{"description":"Typing event.","$ref":"#/definitions/ConversationEventTyping"},"presence":{"description":"Presence event.","$ref":"#/definitions/ConversationEventPresence"},"video":{"description":"Video event.","$ref":"#/definitions/ConversationEventVideo"}},"description":"Message event element. Examples include: system messages, typing indicators, cobrowse offerings."},"ConversationMessagingChannel":{"type":"object","properties":{"id":{"type":"string","description":"The integration ID.","readOnly":true},"platform":{"type":"string","description":"The provider type.","readOnly":true,"enum":["Twitter","Facebook","Instagram","Line","Whatsapp","WebMessaging","Open","Apple","Sms"]},"messageId":{"type":"string","description":"Unique provider ID of the message such as a Facebook message ID.","readOnly":true},"to":{"description":"Information about the recipient the message is sent to.","readOnly":true,"$ref":"#/definitions/ConversationMessagingToRecipient"},"from":{"description":"Information about the recipient the message is received from.","readOnly":true,"$ref":"#/definitions/ConversationMessagingFromRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Time the message was edited. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateDeleted":{"type":"string","format":"date-time","description":"Time the message was deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true}},"description":"Channel-specific information that describes the message and the message channel/provider."},"ConversationMessagingFromRecipient":{"type":"object","required":["id"],"properties":{"nickname":{"type":"string","description":"Nickname or display name of the recipient.","readOnly":true},"id":{"type":"string","description":"The recipient ID specific to the provider."},"idType":{"type":"string","description":"The recipient ID type. This is used to indicate the format used for the ID.","readOnly":true,"enum":["Email","Phone","Opaque"]},"image":{"type":"string","description":"URL of an image that represents the recipient."},"firstName":{"type":"string","description":"First name of the recipient."},"lastName":{"type":"string","description":"Last name of the recipient."},"email":{"type":"string","description":"E-mail address of the recipient.","readOnly":true},"externalContactId":{"type":"string","description":"The identifier of the external contact."},"additionalIds":{"type":"array","description":"List of recipient additional identifiers","readOnly":true,"items":{"$ref":"#/definitions/ConversationRecipientAdditionalIdentifier"}}},"description":"Information about the recipient the message is received from."},"ConversationMessagingToRecipient":{"type":"object","required":["id"],"properties":{"nickname":{"type":"string","description":"Nickname or display name of the recipient.","readOnly":true},"id":{"type":"string","description":"The recipient ID specific to the provider."},"idType":{"type":"string","description":"The recipient ID type. This is used to indicate the format used for the ID.","readOnly":true,"enum":["Email","Phone","Opaque","Topic"]},"image":{"type":"string","description":"URL of an image that represents the recipient.","readOnly":true},"firstName":{"type":"string","description":"First name of the recipient.","readOnly":true},"lastName":{"type":"string","description":"Last name of the recipient.","readOnly":true},"email":{"type":"string","description":"E-mail address of the recipient.","readOnly":true},"externalContactId":{"type":"string","description":"The identifier of the external contact."},"additionalIds":{"type":"array","description":"List of recipient additional identifiers","readOnly":true,"items":{"$ref":"#/definitions/ConversationRecipientAdditionalIdentifier"}}},"description":"Information about the recipient the message is sent to."},"ConversationNormalizedMessage":{"type":"object","required":["type"],"properties":{"id":{"type":"string","description":"Unique ID of the message. Message receipts will have the same ID as the message they reference.","readOnly":true},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","readOnly":true,"$ref":"#/definitions/ConversationMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Text","Structured","Receipt","Event","Message","Unknown"]},"text":{"type":"string","description":"Message text."},"content":{"type":"array","description":"List of content elements.","items":{"$ref":"#/definitions/ConversationMessageContent"}},"events":{"type":"array","description":"List of event elements.","items":{"$ref":"#/definitions/ConversationMessageEvent"}},"status":{"type":"string","description":"Message receipt status, only used with type Receipt.","readOnly":true,"enum":["Sent","Delivered","Read","Failed","Published","Removed"]},"reasons":{"type":"array","description":"List of reasons for a message receipt that indicates the message has failed. Only used with Failed status.","readOnly":true,"items":{"$ref":"#/definitions/ConversationReason"}},"originatingEntity":{"type":"string","description":"Specifies if this message was sent by a human agent or bot. The platform may use this to apply appropriate provider policies.","enum":["Human","Bot"]},"isFinalReceipt":{"type":"boolean","description":"Indicates if this is the last message receipt for this message, or if another message receipt can be expected.","readOnly":true},"direction":{"type":"string","description":"The direction of the message.","readOnly":true,"enum":["Inbound","Outbound"]},"metadata":{"type":"object","description":"Additional metadata about this message.","additionalProperties":{"type":"string"}},"byoSmsIntegrationId":{"type":"string","description":"The internal id representing the customer supplied sms integration message."}},"description":"General rich media message structure with normalized feature support across many messaging channels."},"ConversationNotificationTemplateBody":{"type":"object","required":["parameters"],"properties":{"text":{"type":"string","description":"Body text. For WhatsApp, ignored."},"parameters":{"type":"array","description":"Template parameters for placeholders in template.","items":{"$ref":"#/definitions/ConversationNotificationTemplateParameter"}}},"description":"Template body object."},"ConversationNotificationTemplateFooter":{"type":"object","properties":{"text":{"type":"string","description":"Footer text. For WhatsApp, ignored."}},"description":"Template footer object."},"ConversationNotificationTemplateHeader":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Template header type.","enum":["Text","Media"]},"text":{"type":"string","description":"Header text. For WhatsApp, ignored."},"media":{"description":"Media template header image.","$ref":"#/definitions/ConversationContentAttachment"},"parameters":{"type":"array","description":"Template parameters for placeholders in template.","items":{"$ref":"#/definitions/ConversationNotificationTemplateParameter"}}},"description":"Template header object."},"ConversationNotificationTemplateParameter":{"type":"object","required":["text"],"properties":{"name":{"type":"string","description":"Parameter name."},"text":{"type":"string","description":"Parameter text value."}},"description":"Template parameters for placeholders in template."},"ConversationPublicMetadata":{"type":"object","properties":{"rootId":{"type":"string","description":"The id of the root public message."},"replyToId":{"type":"string","description":"The id of the message this public message is replying to."}},"description":"Information about a public message."},"ConversationReason":{"type":"object","required":["message"],"properties":{"code":{"type":"string","description":"The reason code for the failed message receipt.","enum":["MessageExpired","RateLimited","MessageNotAllowed","GeneralError","UnsupportedMessage","UnknownMessage","InvalidMessageStructure","InvalidDestination","ServerError","MediaTypeNotAllowed","InvalidMediaContentLength","RecipientOptedOut"]},"message":{"type":"string","description":"Description of the reason for the failed message receipt."}},"description":"Reasons for a failed message receipt."},"ConversationRecipientAdditionalIdentifier":{"type":"object","required":["type","value"],"properties":{"type":{"type":"string","description":"Type of the Identifier","readOnly":true,"enum":["Deployment","Subject","Unknown","Topic","IngestionRule","IngestionRuleVersion"]},"value":{"type":"string","description":"The Identifier value.","readOnly":true}},"description":"Additional identifiers for describing messaging recipient."},"MessageData":{"type":"object","required":["status","textBody","timestamp"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"providerMessageId":{"type":"string","description":"The unique identifier of the message from provider"},"timestamp":{"type":"string","format":"date-time","description":"The time when the message was received or sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"fromAddress":{"type":"string","description":"The sender of the text message."},"toAddress":{"type":"string","description":"The recipient of the text message."},"direction":{"type":"string","description":"The direction of the message.","enum":["inbound","outbound"]},"messengerType":{"type":"string","description":"Type of text messenger.","enum":["sms","facebook","twitter","whatsapp","webmessaging","instagram","open","apple"]},"textBody":{"type":"string","description":"The body of the text message. (Deprecated - Instead use normalizedMessage.text)"},"status":{"type":"string","description":"The status of the message.","enum":["queued","sent","failed","received","delivery-success","delivery-failed","read","removed","published"]},"media":{"type":"array","description":"The media details associated to a message. (Deprecated - Instead use normalizedMessage.content[index].attachment)","items":{"$ref":"#/definitions/MessageMedia"}},"stickers":{"type":"array","description":"The sticker details associated to a message. (Deprecated - Instead use normalizedMessage.content[index].attachment","items":{"$ref":"#/definitions/MessageSticker"}},"normalizedMessage":{"description":"The message into normalized format","readOnly":true,"$ref":"#/definitions/ConversationNormalizedMessage"},"normalizedReceipts":{"type":"array","description":"The delivery event associated with this message in normalized format, if the message direction was outbound","readOnly":true,"items":{"$ref":"#/definitions/ConversationNormalizedMessage"}},"createdBy":{"description":"User who sent this message.","$ref":"#/definitions/User"},"conversationId":{"type":"string","description":"The id of the conversation of this message."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MessageConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/MessageMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MessageConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/MessageConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"MessageMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"toAddress":{"description":"Address for the participant on receiving side of the message conversation. If the address is a phone number, E.164 format is recommended.","$ref":"#/definitions/Address"},"fromAddress":{"description":"Address for the participant on the sending side of the message conversation. If the address is a phone number, E.164 format is recommended.","$ref":"#/definitions/Address"},"messages":{"type":"array","description":"Message instance details on the communication.","items":{"$ref":"#/definitions/MessageDetails"}},"type":{"type":"string","description":"Indicates the type of message platform from which the message originated.","enum":["unknown","sms","twitter","facebook","line","whatsapp","telegram","kakao","webmessaging","open","instagram"]},"recipientCountry":{"type":"string","description":"Indicates the country where the recipient is associated in ISO 3166-1 alpha-2 format."},"recipientType":{"type":"string","description":"The type of the recipient. Eg: Provisioned phoneNumber is the recipient for sms message type."},"authenticated":{"type":"boolean","description":"If true, the participant member is authenticated."},"monitoredParticipantId":{"type":"string","description":"The ID of the participant being monitored when performing a message monitor."},"monitoredParticipant":{"description":"The participant being monitored when performing a message monitor.","$ref":"#/definitions/AddressableEntityRef"}}},"TextMessageListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/MessageData"}}}},"OpenMessageContent":{"type":"object","required":["contentType"],"properties":{"contentType":{"type":"string","description":"Type of this content element. If contentType = \"Attachment\" only one item is allowed.","enum":["Attachment"]},"attachment":{"description":"Attachment content.","$ref":"#/definitions/ConversationContentAttachment"}},"description":"Message content element."},"OpenMessagingChannel":{"type":"object","required":["from","time","to"],"properties":{"id":{"type":"string","description":"The Messaging Platform integration ID.","readOnly":true},"platform":{"type":"string","description":"The provider type.","readOnly":true,"enum":["Open"]},"type":{"type":"string","description":"Specifies if this message is part of a private or public conversation.","enum":["Private"]},"messageId":{"type":"string","description":"Unique provider ID of the message such as a Facebook message ID."},"to":{"description":"Information about the recipient the message is sent to.","$ref":"#/definitions/OpenMessagingToRecipient"},"from":{"description":"Information about the recipient the message is received from.","$ref":"#/definitions/OpenMessagingFromRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"metadata":{"description":"Information about the channel.","$ref":"#/definitions/ConversationChannelMetadata"}},"description":"Channel-specific information that describes the message and the message channel/provider."},"OpenMessagingFromRecipient":{"type":"object","required":["id","idType"],"properties":{"nickname":{"type":"string","description":"Nickname or display name of the recipient."},"id":{"type":"string","description":"The recipient ID specific to the provider."},"idType":{"type":"string","description":"The recipient ID type. This is used to indicate the format used for the ID.","enum":["Email","Phone","Opaque"]},"firstName":{"type":"string","description":"First name of the recipient."},"lastName":{"type":"string","description":"Last name of the recipient."},"image":{"type":"string","description":"URL of an image that represents the recipient.","readOnly":true},"email":{"type":"string","description":"E-mail address of the recipient."}},"description":"Information about the recipient the message is received from."},"OpenMessagingToRecipient":{"type":"object","required":["id"],"properties":{"nickname":{"type":"string","description":"Nickname or display name of the recipient.","readOnly":true},"id":{"type":"string","description":"The recipient ID specific to the provider."},"idType":{"type":"string","description":"The recipient ID type. This is used to indicate the format used for the ID.","readOnly":true,"enum":["Email","Phone","Opaque"]},"firstName":{"type":"string","description":"First name of the recipient.","readOnly":true},"lastName":{"type":"string","description":"Last name of the recipient.","readOnly":true},"image":{"type":"string","description":"URL of an image that represents the recipient.","readOnly":true},"email":{"type":"string","description":"E-mail address of the recipient."}},"description":"Information about the recipient the message is sent to."},"OpenNormalizedMessage":{"type":"object","required":["channel","type"],"properties":{"id":{"type":"string","description":"Unique ID of the message. This ID is generated by Messaging Platform. Message receipts will have the same ID as the message they reference, as such should only be set when sending a message receipt."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Text","Receipt"]},"text":{"type":"string","description":"Message text."},"content":{"type":"array","description":"List of content elements.","items":{"$ref":"#/definitions/OpenMessageContent"}},"status":{"type":"string","description":"Message receipt status, only used with type Receipt.","enum":["Sent","Delivered","Read","Failed","Published","Removed"]},"reasons":{"type":"array","description":"List of reasons for a message receipt that indicates the message has failed. Only used with Failed status.","items":{"$ref":"#/definitions/ConversationReason"}},"isFinalReceipt":{"type":"boolean","description":"Indicates if this is the last message receipt for this message, or if another message receipt can be expected."},"direction":{"type":"string","description":"The direction of the message.","enum":["Inbound","Outbound"]},"metadata":{"type":"object","description":"Additional metadata about this message.","additionalProperties":{"type":"string"}}},"description":"Open Messaging rich media message structure"},"AdditionalMessage":{"type":"object","required":["textBody"],"properties":{"textBody":{"type":"string","description":"The body of the text message. Maximum character counts are: SMS - 765 characters, other channels - 2000 characters."},"mediaIds":{"type":"array","description":"The media ids associated with the text message. See https://developer.genesys.cloud/api/rest/v2/conversations/messaging-media-upload for example usage.","items":{"type":"string"}},"stickerIds":{"type":"array","description":"The sticker ids associated with the text message.","items":{"type":"string"}},"messagingTemplate":{"description":"The messaging template use to send a predefined canned response with the message","$ref":"#/definitions/MessagingTemplateRequest"}}},"MessagingTemplateRequest":{"type":"object","properties":{"responseId":{"type":"string","description":"A Response Management response identifier for a messaging template defined response"},"parameters":{"type":"array","description":"A list of Response Management response substitutions for the response's messaging template","items":{"$ref":"#/definitions/TemplateParameter"}}}},"TemplateParameter":{"type":"object","properties":{"id":{"type":"string","description":"Response substitution identifier"},"value":{"type":"string","description":"Response substitution value"}}},"CreateOutboundMessagingConversationResponse":{"type":"object","properties":{"id":{"type":"string","description":"The created outbound messaging conversation ID.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateOutboundMessagingConversationRequest":{"type":"object","required":["queueId","toAddress","toAddressMessengerType"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to be associated with the message. This will determine the fromAddress of the message, unless useUserFromAddress is true and the queue is configured to use the agent's Direct Routing address as the fromAddress."},"toAddress":{"type":"string","description":"The messaging address of the recipient of the message. For an SMS messenger type, the phone number address must be in E.164 format. E.g. +13175555555 or +34234234234. For open messenger type, any string within the outbound.open.messaging.to.address.characters.max limit can be used. For whatsapp messenger type, use a Whatsapp ID of a phone number. E.g for a E.164 formatted phone number `+13175555555`, a Whatsapp ID would be 13175555555"},"toAddressMessengerType":{"type":"string","description":"The messaging address messenger type.","enum":["sms","open","whatsapp"]},"useExistingConversation":{"type":"boolean","description":"An override to use an existing conversation. \nIf set to true, an existing conversation will be used if there is one within the conversation window. \nIf set to false, create request fails if there is a conversation within the conversation window."},"externalContactId":{"type":"string","description":"The external contact with which the message will be associated."},"useUserFromAddress":{"type":"boolean","description":"An override to attempt to use the user's configured direct routing address as the fromAddress. \nIf set to true, users configured address with 'directrouting' integration will be used as fromAddress. \nIf set to false or not set, the queueId will be used for determining fromAddress."}}},"MessageMediaData":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"url":{"type":"string","description":"The location of the media, useful for retrieving it"},"mediaType":{"type":"string","description":"The detected internet media type of the the media object. If null then the media type should be dictated by the url."},"contentLengthBytes":{"type":"integer","format":"int32","description":"The optional content length of the the media object, in bytes."},"uploadUrl":{"type":"string","description":"The URL returned to upload an attachment"},"status":{"type":"string","description":"The status of the media, indicates if the media is in the process of uploading. If the upload fails, the media becomes invalid","readOnly":true,"enum":["uploading","valid","invalid"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SendAgentlessOutboundMessageResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"conversationId":{"type":"string","description":"The identifier of the conversation."},"fromAddress":{"type":"string","description":"The sender of the message."},"toAddress":{"type":"string","description":"The recipient of the message."},"messengerType":{"type":"string","description":"Type of messenger.","enum":["sms","whatsapp","open"]},"textBody":{"type":"string","description":"The body of the text message."},"messagingTemplate":{"description":"The messaging template sent","$ref":"#/definitions/MessagingTemplateRequest"},"useExistingActiveConversation":{"type":"boolean","description":"Use an existing active conversation to send the agentless outbound message. Set this parameter to 'true' to use active conversation. Default value: false"},"message":{"description":"Sent agentless outbound message in normalized format","$ref":"#/definitions/MessageData"},"timestamp":{"type":"string","format":"date-time","description":"The time when the message was sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"user":{"description":"Details of the user created the job","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"}}},"SendAgentlessOutboundMessageRequest":{"type":"object","required":["fromAddress","toAddress","toAddressMessengerType"],"properties":{"fromAddress":{"type":"string","description":"The messaging address of the sender of the message. For an SMS messenger type, this must be a currently provisioned SMS phone number. For a WhatsApp messenger type use the provisioned WhatsApp integrationā€™s ID"},"toAddress":{"type":"string","description":"The messaging address of the recipient of the message. For an SMS messenger type, the phone number address must be in E.164 format. E.g. +13175555555 or +34234234234. For WhatsApp messenger type, use a WhatsApp ID of a phone number. E.g for a E.164 formatted phone number `+13175555555`, a WhatsApp ID would be 13175555555"},"toAddressMessengerType":{"type":"string","description":"The recipient messaging address messenger type.","enum":["sms","whatsapp","open"]},"textBody":{"type":"string","description":"The text of the message to send. This field is required in the case of SMS messenger type. Maximum character counts are: SMS - 765 characters, other channels - 2000 characters."},"messagingTemplate":{"description":"The messaging template to use in the case of WhatsApp messenger type. This field is required when using WhatsApp messenger type","$ref":"#/definitions/MessagingTemplateRequest"},"useExistingActiveConversation":{"type":"boolean","description":"Use an existing active conversation to send the agentless outbound message. Set this parameter to 'true' to use active conversation. Default value: false"}}},"OpenEventNormalizedMessage":{"type":"object","required":["channel","type"],"properties":{"id":{"type":"string","description":"Unique ID of the message generated by Messaging Platform."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Event"]},"events":{"type":"array","description":"List of event elements.","items":{"$ref":"#/definitions/OpenMessageEvent"}}},"description":"Open Messaging rich media message structure"},"OpenMessageEvent":{"type":"object","required":["eventType"],"properties":{"eventType":{"type":"string","description":"Type of this event element","enum":["Typing"]},"typing":{"description":"Typing event.","$ref":"#/definitions/ConversationEventTyping"}},"description":"Message event element."},"OpenEvent":{"type":"object","required":["eventType"],"properties":{"eventType":{"type":"string","description":"Type of this event element","enum":["Typing"]}},"description":"Message event element."},"OpenInboundMessagingChannel":{"type":"object","required":["from","time"],"properties":{"from":{"description":"Information about the recipient the message is received from.","$ref":"#/definitions/OpenMessagingFromRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}},"description":"Open Channel-specific information that describes the message and the message channel/provider."},"OpenInboundNormalizedEvent":{"type":"object","required":["channel","events"],"properties":{"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenInboundMessagingChannel"},"events":{"type":"array","description":"List of event elements.","items":{"$ref":"#/definitions/OpenEvent"}}},"description":"Open Event Messaging rich media message structure"},"OpenMessageNormalizedMessage":{"type":"object","required":["channel","type"],"properties":{"id":{"type":"string","description":"Unique ID of the message generated by Messaging Platform."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Text"]},"text":{"type":"string","description":"Message text."},"content":{"type":"array","description":"List of content elements.","items":{"$ref":"#/definitions/OpenMessageContent"}},"metadata":{"type":"object","description":"Additional metadata about this message.","additionalProperties":{"type":"string"}},"conversationId":{"type":"string","description":"The conversationId context for the message"}},"description":"Open Messaging rich media message structure"},"OpenContentAttachment":{"type":"object","required":["mediaType","mime","url"],"properties":{"id":{"type":"string","description":"Provider specific ID for attachment. For example, middleware media UUID."},"mediaType":{"type":"string","description":"The type of attachment this instance represents.","enum":["Image","Video","Audio","File","Link"]},"url":{"type":"string","description":"URL of the attachment."},"mime":{"type":"string","description":"Attachment mime type (https://www.iana.org/assignments/media-types/media-types.xhtml)."},"text":{"type":"string","description":"Text associated with attachment such as an image caption."},"sha256":{"type":"string","description":"Secure hash of the attachment content."},"filename":{"type":"string","description":"Suggested file name for attachment."}},"description":"Attachment object."},"OpenInboundMessageContent":{"type":"object","properties":{"attachment":{"description":"Attachment content.","$ref":"#/definitions/OpenContentAttachment"}},"description":"Message content element."},"OpenInboundMessageMessagingChannel":{"type":"object","required":["from","time"],"properties":{"from":{"description":"Information about the recipient the message is received from.","$ref":"#/definitions/OpenMessagingFromRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"messageId":{"type":"string","description":"Unique provider ID of the message."},"metadata":{"description":"Additional Custom Information about the channel.","$ref":"#/definitions/ConversationChannelMetadata"}},"description":"Open Channel-specific information that describes the message and the message channel/provider, with additional message information"},"OpenInboundNormalizedMessage":{"type":"object","required":["channel"],"properties":{"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenInboundMessageMessagingChannel"},"text":{"type":"string","description":"Message text."},"content":{"type":"array","description":"List of content elements.","items":{"$ref":"#/definitions/OpenInboundMessageContent"}},"metadata":{"type":"object","description":"Additional metadata about this message to capture non-channel specific data.","additionalProperties":{"type":"string"}}},"description":"Open Messaging rich media message structure"},"ContentButtonResponse":{"type":"object","required":["payload","text","type"],"properties":{"id":{"type":"string","description":"An ID assigned to the button response (Deprecated)."},"type":{"type":"string","description":"Describes the button that resulted in the Button Response.","enum":["Button","DatePicker","QuickReply"]},"text":{"type":"string","description":"The response text from the button click."},"payload":{"type":"string","description":"The response payload associated with the clicked button."}},"description":"Button response object representing the click of a structured message button, such as a quick reply."},"OpenReceiptNormalizedMessage":{"type":"object","required":["channel","direction","id","status","type"],"properties":{"id":{"type":"string","description":"The original unique message Id generated by the messaging platform, that this receipt message is referencing."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Receipt"]},"status":{"type":"string","description":"Message receipt status.","enum":["Sent","Delivered","Failed","Published","Removed"]},"reasons":{"type":"array","description":"List of reasons for a message receipt that indicates the message has failed. Only used with Failed status.","items":{"$ref":"#/definitions/ConversationReason"}},"isFinalReceipt":{"type":"boolean","description":"Indicates if this is the last message receipt for this message, or if another message receipt can be expected."},"direction":{"type":"string","description":"The direction of the message.","enum":["Inbound","Outbound"]}},"description":"Open Messaging rich media message structure"},"OpenInboundMessagingReceiptChannel":{"type":"object","required":["time","to"],"properties":{"to":{"description":"Information about the recipient the message is intended for.","$ref":"#/definitions/OpenMessagingToRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}},"description":"Open Channel-specific information that describes the message and the message channel/provider."},"OpenInboundNormalizedReceipt":{"type":"object","required":["channel","id","status"],"properties":{"id":{"type":"string","description":"The original unique message Id generated by the messaging platform, that this receipt message is referencing."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenInboundMessagingReceiptChannel"},"status":{"type":"string","description":"Message receipt status.","enum":["Sent","Delivered","Failed","Published","Removed"]},"reasons":{"type":"array","description":"List of reasons for a message receipt that indicates the message has failed. Only used with Failed status.","items":{"$ref":"#/definitions/ConversationReason"}},"isFinalReceipt":{"type":"boolean","description":"Indicates if this is the last message receipt for this message, or if another message receipt can be expected."}},"description":"Open Messaging rich media message structure"},"MessageTypingEventRequest":{"type":"object","required":["typing"],"properties":{"typing":{"description":"Typing event","$ref":"#/definitions/ConversationEventTyping"},"dateSent":{"type":"string","format":"date-time","description":"The time when the message typing event was sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"ContentSetting":{"type":"object","properties":{"story":{"description":"Settings relating to facebook and instagram stories feature","$ref":"#/definitions/StorySetting"}}},"EventSetting":{"type":"object","properties":{"typing":{"description":"Settings regarding typing events","$ref":"#/definitions/TypingSetting"}}},"InboundOnlySetting":{"type":"object","properties":{"inbound":{"type":"string","enum":["Enabled","Disabled"]}}},"MediaType":{"type":"object","properties":{"type":{"type":"string","description":"The media type string as defined by RFC 2046. You can define specific types such as 'image/jpeg', 'video/mpeg', or specify wild cards for a range of types, 'image/*', or all types '*/*'. See https://www.iana.org/assignments/media-types/media-types.xhtml for a list of registered media types."}},"description":"Media type definition"},"MediaTypeAccess":{"type":"object","properties":{"inbound":{"type":"array","description":"List of media types allowed for inbound messages from customers. If inbound messages from a customer contain media that is not in this list, the media will be dropped from the outbound message.","items":{"$ref":"#/definitions/MediaType"}},"outbound":{"type":"array","description":"List of media types allowed for outbound messages to customers. If an outbound message is sent that contains media that is not in this list, the message will not be sent.","items":{"$ref":"#/definitions/MediaType"}}},"description":"Media type access definitions"},"MediaTypes":{"type":"object","properties":{"allow":{"description":"Specify allowed media types for inbound and outbound messages. If this field is empty, all inbound and outbound media will be blocked.","$ref":"#/definitions/MediaTypeAccess"}},"description":"Media types"},"MessagingIntegration":{"type":"object","required":["id","messengerType","name","version"],"properties":{"id":{"type":"string","description":"A unique Integration Id","readOnly":true},"name":{"type":"string","description":"The name of the Integration","readOnly":true},"supportedContent":{"description":"Defines the SupportedContent profile configured for an integration","$ref":"#/definitions/SupportedContentReference"},"messagingSetting":{"$ref":"#/definitions/MessagingSettingReference"},"status":{"type":"string","description":"The status of the Integration","readOnly":true,"enum":["Active","Inactive","Error","Starting","Incomplete","Deleting","DeletionFailed"]},"messengerType":{"type":"string","description":"The type of Messaging Integration","readOnly":true,"enum":["sms","facebook","twitter","whatsapp","webmessaging","instagram","open","apple"]},"recipient":{"description":"The recipient associated to the Integration. This recipient is used to associate a flow to an integration","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"dateCreated":{"type":"string","format":"date-time","description":"Date this Integration was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Date this Integration was modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"createdBy":{"description":"User reference that created this Integration","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User reference that last modified this Integration","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"version":{"type":"integer","format":"int32","description":"Version number required for updates.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MessagingIntegrationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/MessagingIntegration"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"MessagingSettingReference":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The messaging Setting unique identifier associated with this integration"},"name":{"type":"string","description":"The messaging Setting profile name","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The messaging Setting profile URI","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"Date this messaging Setting was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Date this messaging Setting was modified. Date time is represented as an ISO-8601 string. 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateCompleted":{"type":"string","format":"date-time","description":"The timestamp of when the import stopped (either successfully or unsuccessfully). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"uploadURI":{"type":"string","format":"uri","description":"The URL of the location at which the caller can upload the file to be imported"},"importMode":{"type":"string","description":"The indication of whether the processing should remove rows that don't appear in the import file","enum":["ReplaceAll","Append"]},"errorInformation":{"description":"Any error information, or null of the processing is not in an error state","$ref":"#/definitions/ErrorBody"},"countRecordsUpdated":{"type":"integer","format":"int32","description":"The current count of the number of records processed"},"countRecordsDeleted":{"type":"integer","format":"int32","description":"The current count of the number of records deleted"},"countRecordsFailed":{"type":"integer","format":"int32","description":"The current count of the number of records that failed to import"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"State information for an import job of rows to a datatable"},"DataTableImportEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DataTableImportJob"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"pageCount":{"type":"integer","format":"int32"}}},"DataTablesDomainEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DataTable"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DataTableRowEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"type":"object","additionalProperties":{"type":"object"}}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ServerDate":{"type":"object","properties":{"currentDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"Agent":{"type":"object","properties":{"stage":{"type":"string","description":"The current stage for this agent"}}},"AttemptLimits":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"maxAttemptsPerContact":{"type":"integer","format":"int32","description":"The maximum number of times a contact can be called within the resetPeriod. Required if maxAttemptsPerNumber is not defined."},"maxAttemptsPerNumber":{"type":"integer","format":"int32","description":"The maximum number of times a phone number can be called within the resetPeriod. Required if maxAttemptsPerContact is not defined."},"timeZoneId":{"type":"string","description":"If the resetPeriod is TODAY, this specifies the timezone in which TODAY occurs. Required if the resetPeriod is TODAY."},"resetPeriod":{"type":"string","description":"After how long the number of attempts will be set back to 0. Defaults to NEVER.","enum":["NEVER","TODAY"]},"recallEntries":{"type":"object","description":"Configuration for recall attempts.","additionalProperties":{"$ref":"#/definitions/RecallEntry"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RecallEntry":{"type":"object","properties":{"nbrAttempts":{"type":"integer","format":"int32"},"minutesBetweenAttempts":{"type":"integer","format":"int32"}}},"AttemptLimitsEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AttemptLimits"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Reaction":{"type":"object","required":["reactionType"],"properties":{"data":{"type":"string","description":"Parameter for this reaction. For transfer_flow, this would be the outbound flow id."},"name":{"type":"string","description":"Name of the parameter for this reaction. For transfer_flow, this would be the outbound flow name."},"reactionType":{"type":"string","description":"The reaction to take for a given call analysis result.","enum":["hangup","transfer","transfer_flow","play_file"]}}},"ResponseSet":{"type":"object","required":["name","responses"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the ResponseSet."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"responses":{"type":"object","description":"Map of disposition identifiers to reactions. For example: {\"disposition.classification.callable.person\": {\"reactionType\": \"transfer\"}}.","additionalProperties":{"$ref":"#/definitions/Reaction"}},"beepDetectionEnabled":{"type":"boolean","description":"Whether to enable answering machine beep detection"},"amdSpeechDistinguishEnabled":{"type":"boolean","description":"Whether to enable answering machine detection"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ResponseSetEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ResponseSet"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallableTime":{"type":"object","required":["timeSlots","timeZoneId"],"properties":{"timeSlots":{"type":"array","description":"The time intervals for which it is acceptable to place outbound calls.","items":{"$ref":"#/definitions/CampaignTimeSlot"}},"timeZoneId":{"type":"string","example":"Africa/Abidjan","description":"The time zone for the time slots; for example, Africa/Abidjan"}}},"CallableTimeSet":{"type":"object","required":["callableTimes","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the CallableTimeSet."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"callableTimes":{"type":"array","description":"The list of CallableTimes for which it is acceptable to place outbound calls.","items":{"$ref":"#/definitions/CallableTime"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CampaignTimeSlot":{"type":"object","required":["day","startTime","stopTime"],"properties":{"startTime":{"type":"string","example":"08:00:00","description":"The start time of the interval as an ISO-8601 string, i.e. HH:mm:ss"},"stopTime":{"type":"string","example":"08:00:00","description":"The end time of the interval as an ISO-8601 string, i.e. HH:mm:ss"},"day":{"type":"integer","format":"int32","example":1,"description":"The day of the interval. Valid values: [1-7], representing Monday through Sunday"}}},"CallableTimeSetEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallableTimeSet"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ContactCallbackRequest":{"type":"object","required":["campaignId","contactId","contactListId","phoneColumn","schedule"],"properties":{"campaignId":{"type":"string","description":"Campaign identifier"},"contactListId":{"type":"string","description":"Contact list identifier"},"contactId":{"type":"string","description":"Contact identifier"},"phoneColumn":{"type":"string","description":"Name of the phone column containing the number to be called"},"schedule":{"type":"string","description":"The scheduled time for the callback as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ\", example = \"2016-01-02T16:59:59\""}}},"CampaignDivisionView":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CampaignDivisionViewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CampaignDivisionView"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallBasic":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"]},"recording":{"type":"boolean","description":"True if this call is being recorded."},"recordingState":{"type":"string","description":"State of recording on this call.","enum":["none","active","paused"]},"muted":{"type":"boolean","description":"True if this call is muted so that remote participants can't hear any audio from this end."},"confined":{"type":"boolean","description":"True if this call is held and the person on this side hears hold music."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"securePause":{"type":"boolean","description":"True when the recording of this call is in secure pause status."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"errorInfo":{"$ref":"#/definitions/ErrorInfo"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","endpoint.donotdisturb","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the call was placed on hold in the cloud clock if the call is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"documentId":{"type":"string","description":"If call is an outbound fax of a document from content management, then this is the id in content management."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectReasons":{"type":"array","description":"List of reasons that this call was disconnected. This will be set once the call disconnects.","items":{"$ref":"#/definitions/DisconnectReason"}},"faxStatus":{"description":"Extra information on fax transmission.","$ref":"#/definitions/FaxStatus"},"provider":{"type":"string","description":"The source provider for the call."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"other":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"agentAssistantId":{"type":"string","description":"UUID of virtual agent assistant that provide suggestions to the agent participant during the conversation."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"},"disposition":{"description":"Call resolution data for Dialer bulk make calls commands.","$ref":"#/definitions/Disposition"}}},"CallbackBasic":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's callback, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"]},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dialerPreview":{"description":"The preview data to be used when this callback is a Preview.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail data to be used when this callback is an ACD voicemail.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The phone number(s) to use to place the callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the user requesting a callback."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"True if the ability to skip a callback should be enabled."},"timeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callbackScheduledTime":{"type":"string","format":"date-time","description":"The timestamp when this communication is scheduled in the provider clock. If this value is missing it indicates the callback will be placed immediately. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal."},"provider":{"type":"string","description":"The source provider for the callback."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"callerId":{"type":"string","description":"The phone number displayed to recipients of the phone call. The value should conform to the E164 format."},"callerIdName":{"type":"string","description":"The name displayed to recipients of the phone call."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"}}},"CampaignInteraction":{"type":"object","properties":{"id":{"type":"string"},"campaign":{"$ref":"#/definitions/DomainEntityRef"},"agent":{"$ref":"#/definitions/DomainEntityRef"},"contact":{"$ref":"#/definitions/DomainEntityRef"},"destinationAddress":{"type":"string"},"activePreviewCall":{"type":"boolean","description":"Boolean value if there is an active preview call on the interaction"},"lastActivePreviewWrapupTime":{"type":"string","format":"date-time","description":"The time when the last preview of the interaction was wrapped up. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"creationTime":{"type":"string","format":"date-time","description":"The time when dialer created the interaction. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callPlacedTime":{"type":"string","format":"date-time","description":"The time when the agent or system places the call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callRoutedTime":{"type":"string","format":"date-time","description":"The time when the agent was connected to the call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"previewConnectedTime":{"type":"string","format":"date-time","description":"The time when the customer and routing participant are connected. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"queue":{"$ref":"#/definitions/DomainEntityRef"},"script":{"$ref":"#/definitions/DomainEntityRef"},"disposition":{"type":"string","description":"Describes what happened with call analysis for instance: disposition.classification.callable.person, disposition.classification.callable.noanswer","enum":["DISCONNECT","LIVE_VOICE","BUSY","MACHINE","NO_ANSWER","SIT_CALLABLE","SIT_UNCALLABLE","FAX"]},"callerName":{"type":"string"},"callerAddress":{"type":"string"},"previewPopDeliveredTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversation":{"$ref":"#/definitions/ConversationBasic"},"dialerSystemParticipantId":{"type":"string","description":"conversation participant id that is the dialer system participant to monitor the call from dialer perspective"},"dialingMode":{"type":"string"},"skills":{"type":"array","description":"Any skills that are attached to the call for routing","uniqueItems":true,"items":{"$ref":"#/definitions/DomainEntityRef"}}}},"CampaignInteractions":{"type":"object","properties":{"campaign":{"$ref":"#/definitions/DomainEntityRef"},"pendingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"proceedingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"previewingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"interactingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"scheduledInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}}}},"ConversationBasic":{"type":"object","required":["startTime"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"externalTag":{"type":"string","description":"The external tag associated with the conversation."},"startTime":{"type":"string","format":"date-time","description":"The time when the conversation started. This will be the time when the first participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when the conversation ended. This will be the time when the last participant left the conversation, or null when the conversation is still active. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"divisions":{"type":"array","description":"Identifiers of divisions associated with this conversation","items":{"$ref":"#/definitions/ConversationDivisionMembership"}},"securePause":{"type":"boolean","description":"True when the recording of this conversation is in secure pause status."},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"participants":{"type":"array","readOnly":true,"items":{"$ref":"#/definitions/ParticipantBasic"}}}},"ParticipantBasic":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this conversation."},"startTime":{"type":"string","format":"date-time","description":"The timestamp when this participant joined the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this participant disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"name":{"type":"string","description":"A human readable name identifying the participant."},"userUri":{"type":"string","description":"If this participant represents a user, then this will be an URI that can be used to fetch the user."},"userId":{"type":"string","description":"If this participant represents a user, then this will be the globally unique identifier for the user."},"externalContactId":{"type":"string","description":"If this participant represents an external contact, then this will be the globally unique identifier for the external contact."},"externalContactInitialDivisionId":{"type":"string","description":"If this participant represents an external contact, then this will be the initial division for the external contact. This value will not be updated if the external contact is reassigned."},"externalOrganizationId":{"type":"string","description":"If this participant represents an external org, then this will be the globally unique identifier for the external org."},"queueId":{"type":"string","description":"If present, the queue id that the communication channel came in on."},"groupId":{"type":"string","description":"If present, group of users the participant represents."},"teamId":{"type":"string","description":"The team id that this participant is a member of when added to the conversation."},"queueName":{"type":"string","description":"If present, the queue name that the communication channel came in on."},"purpose":{"type":"string","description":"A well known string that specifies the purpose of this participant."},"participantType":{"type":"string","description":"A well known string that specifies the type of this participant."},"consultParticipantId":{"type":"string","description":"If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred."},"address":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"ani":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"aniName":{"type":"string","description":"The ani-based name for this participant."},"dnis":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"locale":{"type":"string","description":"An ISO 639 language code specifying the locale for this participant"},"wrapupRequired":{"type":"boolean","description":"True iff this participant is required to enter wrapup for this conversation."},"wrapupPrompt":{"type":"string","description":"This field controls how the UI prompts the agent for a wrapup.","enum":["mandatory","optional","agentRequested","timeout","forcedTimeout"]},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long a timed ACW session will last."},"wrapupSkipped":{"type":"boolean","description":"The UI sets this field when the agent chooses to skip entering a wrapup for this participant."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc.","items":{"type":"string"}},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"monitoredParticipantId":{"type":"string","description":"If this participant is a monitor, then this will be the id of the participant that is being monitored."},"coachedParticipantId":{"type":"string","description":"If this participant is a coach, then this will be the id of the participant that is being coached."},"attributes":{"type":"object","description":"Additional participant attributes","additionalProperties":{"type":"string"}},"calls":{"type":"array","items":{"$ref":"#/definitions/CallBasic"}},"callbacks":{"type":"array","items":{"$ref":"#/definitions/CallbackBasic"}},"chats":{"type":"array","items":{"$ref":"#/definitions/ConversationChat"}},"cobrowsesessions":{"type":"array","items":{"$ref":"#/definitions/Cobrowsesession"}},"emails":{"type":"array","items":{"$ref":"#/definitions/Email"}},"messages":{"type":"array","items":{"$ref":"#/definitions/Message"}},"screenshares":{"type":"array","items":{"$ref":"#/definitions/Screenshare"}},"socialExpressions":{"type":"array","items":{"$ref":"#/definitions/SocialExpression"}},"videos":{"type":"array","items":{"$ref":"#/definitions/Video"}},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"screenRecordingState":{"type":"string","description":"The current screen recording state for this participant.","enum":["requested","active","paused","stopped","error","timeout"]},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"internalMessages":{"type":"array","items":{"$ref":"#/definitions/InternalMessage"}},"bargedParticipantId":{"type":"string","description":"If this participant barged in a participant's call, then this will be the id of the targeted participant."}}},"CampaignOutboundLinesAllocation":{"type":"object","properties":{"campaign":{"description":"The Campaign","$ref":"#/definitions/DomainEntityRef"},"campaignWeight":{"type":"integer","format":"int32","description":"The relative weight of the campaign"},"linesAssigned":{"type":"integer","format":"int32","description":"The number of lines dynamically assigned to the campaign"},"legacyWeight":{"type":"boolean","description":"true if relative weight of the campaign is not explicitly specified, false otherwise"}}},"CampaignOutboundLinesDistribution":{"type":"object","properties":{"campaign":{"description":"The Campaign for which dialing group distribution information was requested","$ref":"#/definitions/AddressableEntityRef"},"maxOutboundLineCount":{"type":"integer","format":"int32","description":"Maximum outbound calls that can be placed for Campaign's Edge Group or Site"},"maxLineUtilization":{"type":"number","description":"Maximum ratio of dialer calls to Campaign's Edge Group or Site capacity"},"availableOutboundLines":{"type":"integer","format":"int32","description":"Number of available outbound lines in Campaign's Edge Group or Site"},"reservedLines":{"type":"integer","format":"int32","description":"Number of reserved outbound lines in Campaign's Edge Group or Site"},"campaignsWithReservedLines":{"type":"array","description":"Information about campaigns with reserving lines in Campaign's Edge Group or Site","items":{"$ref":"#/definitions/CampaignOutboundLinesReservation"}},"campaignsWithDynamicallyAllocatedLines":{"type":"array","description":"Information about campaigns using dynamic lines allocation in Campaign's Edge Group or Site","items":{"$ref":"#/definitions/CampaignOutboundLinesAllocation"}}},"description":"Lines distribution information or Campaign's Edge Group or Site"},"CampaignOutboundLinesReservation":{"type":"object","properties":{"campaign":{"description":"The Campaign","$ref":"#/definitions/DomainEntityRef"},"linesReserved":{"type":"integer","format":"int32","description":"The number of lines reserved for the campaign"}}},"CampaignProgress":{"type":"object","required":["campaign","contactList"],"properties":{"campaign":{"description":"Identifier of the campaign","$ref":"#/definitions/DomainEntityRef"},"contactList":{"description":"Identifier of the contact list","$ref":"#/definitions/DomainEntityRef"},"numberOfContactsCalled":{"type":"integer","format":"int64","description":"Number of contacts called during the campaign","readOnly":true},"numberOfContactsMessaged":{"type":"integer","format":"int64","description":"Number of contacts messaged during the campaign","readOnly":true},"totalNumberOfContacts":{"type":"integer","format":"int64","description":"Total number of contacts in the campaign","readOnly":true},"percentage":{"type":"integer","format":"int64","description":"Percentage of contacts processed during the campaign","readOnly":true},"numberOfContactsSkipped":{"type":"object","description":"Number of contacts skipped during the campaign","readOnly":true,"additionalProperties":{"type":"integer","format":"int32"}}}},"CampaignPatchRequest":{"type":"object","properties":{"outboundLineCount":{"type":"integer","format":"int32","description":"The number of outbound lines to be concurrently dialed."},"abandonRate":{"type":"number","description":"The targeted compliance abandon rate percentage"},"maxCallsPerAgent":{"type":"number","description":"The maximum number of calls that can be placed per agent on this campaign"},"dynamicLineBalancingSettings":{"description":"Dynamic line balancing settings","$ref":"#/definitions/DynamicLineBalancingSettingsPatchRequest"},"queue":{"description":"The Queue for this Campaign to route calls to.","$ref":"#/definitions/AddressableEntityRef"}},"description":"Campaign patch request"},"DynamicLineBalancingSettingsPatchRequest":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Indicates that this campaign is subject of dynamic line balancing"},"relativeWeight":{"type":"integer","format":"int32","description":"Relative weight of this campaign in dynamic line balancing"}}},"AgentOwnedMappingPreview":{"type":"object","properties":{"agentOwnedColumn":{"type":"string","description":"The raw value of the agent-owned column","readOnly":true},"email":{"type":"string","description":"The email address of the user, if it exists","readOnly":true},"userId":{"type":"string","description":"The id of the user, if it exists","readOnly":true},"exists":{"type":"boolean","description":"Whether the user exists","readOnly":true},"isQueueMember":{"type":"boolean","description":"Whether the user is a member of the campaign's queue","readOnly":true},"recordCount":{"type":"integer","format":"int32","description":"The number of contact records whose agent-owned column matches the raw value","readOnly":true}}},"AgentOwnedMappingPreviewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AgentOwnedMappingPreview"}}}},"CallableContactsDiagnostic":{"type":"object","properties":{"attemptLimits":{"description":"Attempt limits for the campaign's contact list","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"dncLists":{"type":"array","description":"Do not call lists for the campaign","readOnly":true,"items":{"$ref":"#/definitions/DomainEntityRef"}},"callableTimeSet":{"description":"Callable time sets for the campaign","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"ruleSets":{"type":"array","description":"Rule sets for the campaign","readOnly":true,"items":{"$ref":"#/definitions/DomainEntityRef"}}}},"CampaignDiagnostics":{"type":"object","properties":{"callableContacts":{"description":"Campaign properties that can impact which contacts are callable","readOnly":true,"$ref":"#/definitions/CallableContactsDiagnostic"},"queueUtilizationDiagnostic":{"description":"Information regarding the campaign's queue","readOnly":true,"$ref":"#/definitions/QueueUtilizationDiagnostic"},"ruleSetDiagnostics":{"type":"array","description":"Information regarding the campaign's rule sets","readOnly":true,"items":{"$ref":"#/definitions/RuleSetDiagnostic"}},"outstandingInteractionsCount":{"type":"integer","format":"int32","description":"Current number of outstanding interactions on the campaign","readOnly":true},"scheduledInteractionsCount":{"type":"integer","format":"int32","description":"Current number of scheduled interactions on the campaign","readOnly":true},"timeZoneRescheduledCallsCount":{"type":"integer","format":"int32","description":"Current number of time zone rescheduled calls on the campaign","readOnly":true},"filteredOutContactsCount":{"type":"integer","format":"int32","description":"Number of contacts that don't match filter. This is currently supported only for Campaigns with dynamic filter on.","readOnly":true},"campaignSkillStatistics":{"description":"Information regarding the campaign's skills","readOnly":true,"$ref":"#/definitions/CampaignSkillStatistics"}}},"CampaignSkillStatistics":{"type":"object","properties":{"skillCombinations":{"type":"integer","format":"int32","description":"Number of available skill combinations for the campaign","readOnly":true},"eligibleSkilledAgents":{"type":"integer","format":"int32","description":"Number of eligible agents with skills for campaign","readOnly":true}}},"QueueUtilizationDiagnostic":{"type":"object","properties":{"queue":{"description":"Identifier of the queue","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"usersInQueue":{"type":"integer","format":"int32","description":"The number of users joined to the queue","readOnly":true},"activeUsersInQueue":{"type":"integer","format":"int32","description":"The number of users active on the queue","readOnly":true},"usersOnQueue":{"type":"integer","format":"int32","description":"The number of users with a status of on-queue","readOnly":true},"usersNotUtilized":{"type":"integer","format":"int32","description":"The number of users in the queue currently not engaged","readOnly":true},"usersOnQueueWithStation":{"type":"integer","format":"int32","description":"The number of users in the queue with a station","readOnly":true},"usersOnACampaignCall":{"type":"integer","format":"int32","description":"The number of users currently engaged in a campaign call","readOnly":true},"usersOnDifferentEdgeGroup":{"type":"integer","format":"int32","description":"The number of users whose station is homed to an edge different from the campaign","readOnly":true},"usersOnANonCampaignCall":{"type":"integer","format":"int32","description":"The number of users currently engaged in a communication that is not part of the campaign","readOnly":true}}},"RuleSetDiagnostic":{"type":"object","properties":{"ruleSet":{"description":"A campaign rule set","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"warnings":{"type":"array","description":"Diagnostic warnings for the rule set","readOnly":true,"items":{"type":"string","enum":["WRAPUP_CODE_NOT_IN_QUEUE","CONTACT_ATTRIBUTE_NOT_IN_CONTACT_LIST","NO_DNC_LIST_FOR_APPEND","PHONE_CONDITIONS_WITH_MULTICOLUMN_PREVIEW"]}}}},"PagedSkillCombinationListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/SkillCombinationInfo"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"pageCount":{"type":"integer","format":"int32"}}},"SkillCombinationInfo":{"type":"object","properties":{"skillCombination":{"type":"array","description":"A skill combination in the contact queue","items":{"type":"string"}},"totalCount":{"type":"integer","format":"int64","description":"Number of total contacts in the contact queue for this skill combination","readOnly":true},"remainingCount":{"type":"integer","format":"int64","description":"Number of remaining contacts in the contact queue for this skill combination","readOnly":true}}},"CampaignRule":{"type":"object","required":["campaignRuleActions","campaignRuleConditions","campaignRuleEntities","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the CampaignRule."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"campaignRuleEntities":{"description":"The list of entities that this CampaignRule monitors.","$ref":"#/definitions/CampaignRuleEntities"},"campaignRuleConditions":{"type":"array","description":"The list of conditions that are evaluated on the entities.","items":{"$ref":"#/definitions/CampaignRuleCondition"}},"campaignRuleActions":{"type":"array","description":"The list of actions that are executed if the conditions are satisfied.","items":{"$ref":"#/definitions/CampaignRuleAction"}},"matchAnyConditions":{"type":"boolean"},"enabled":{"type":"boolean","description":"Whether or not this CampaignRule is currently enabled. Required on updates."},"campaignRuleProcessing":{"type":"string","description":"CampaignRule processing algorithm","enum":["v2"]},"conditionGroups":{"type":"array","description":"List of condition groups that are evaluated, used only with campaignRuleProcessing=\"v2\"","items":{"$ref":"#/definitions/CampaignRuleConditionGroup"}},"executionSettings":{"description":"CampaignRule execution settings","$ref":"#/definitions/CampaignRuleExecutionSettings"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CampaignRuleAction":{"type":"object","required":["actionType","campaignRuleActionEntities"],"properties":{"id":{"type":"string"},"parameters":{"description":"The parameters for the CampaignRuleAction. Required for certain actionTypes.","$ref":"#/definitions/CampaignRuleParameters"},"actionType":{"type":"string","description":"The action to take on the campaignRuleActionEntities.","enum":["turnOnCampaign","turnOffCampaign","turnOnSequence","turnOffSequence","setCampaignPriority","recycleCampaign","setCampaignDialingMode","setCampaignAbandonRate","setCampaignNumberOfLines","setCampaignWeight","setCampaignMaxCallsPerAgent","changeCampaignQueue"]},"campaignRuleActionEntities":{"description":"The list of entities that this action will apply to.","$ref":"#/definitions/CampaignRuleActionEntities"}}},"CampaignRuleActionEntities":{"type":"object","properties":{"campaigns":{"type":"array","description":"The list of campaigns for a CampaignRule to monitor. Required if the CampaignRule has any conditions that run on a campaign.","items":{"$ref":"#/definitions/DomainEntityRef"}},"sequences":{"type":"array","description":"The list of sequences for a CampaignRule to monitor. Required if the CampaignRule has any conditions that run on a sequence.","items":{"$ref":"#/definitions/DomainEntityRef"}},"useTriggeringEntity":{"type":"boolean","description":"If true, the CampaignRuleAction will apply to the same entity that triggered the CampaignRuleCondition."}}},"CampaignRuleCondition":{"type":"object","required":["conditionType","parameters"],"properties":{"id":{"type":"string"},"parameters":{"description":"The parameters for the CampaignRuleCondition.","$ref":"#/definitions/CampaignRuleParameters"},"conditionType":{"type":"string","description":"The type of condition to evaluate.","enum":["campaignProgress","campaignAgents","campaignRecordsAttempted","campaignBusinessSuccess","campaignBusinessFailure","campaignBusinessNeutral","campaignValidAttempts","campaignRightPartyContacts"]}}},"CampaignRuleConditionGroup":{"type":"object","required":["conditions","matchAnyConditions"],"properties":{"matchAnyConditions":{"type":"boolean","description":"Whether or not this condition group should be evaluated as true if any of sub conditions is matched"},"conditions":{"type":"array","description":"The parameters for the CampaignRuleCondition.","items":{"$ref":"#/definitions/CampaignRuleCondition"}}}},"CampaignRuleEntities":{"type":"object","properties":{"campaigns":{"type":"array","description":"The list of campaigns for a CampaignRule to monitor. Required if the CampaignRule has any conditions that run on a campaign.","items":{"$ref":"#/definitions/DomainEntityRef"}},"sequences":{"type":"array","description":"The list of sequences for a CampaignRule to monitor. Required if the CampaignRule has any conditions that run on a sequence.","items":{"$ref":"#/definitions/DomainEntityRef"}}}},"CampaignRuleExecutionSettings":{"type":"object","required":["frequency"],"properties":{"frequency":{"type":"string","description":"Execution control frequency","enum":["onEachTrigger","oncePerDay"]},"timeZoneId":{"type":"string","example":"Africa/Abidjan","description":"The time zone for the execution control frequency=\"oncePerDay\"; for example, Africa/Abidjan. This property is ignored when frequency is not \"oncePerDay\""}}},"CampaignRuleParameters":{"type":"object","properties":{"operator":{"type":"string","description":"The operator for comparison. Required for a CampaignRuleCondition.","enum":["equals","greaterThan","greaterThanEqualTo","lessThan","lessThanEqualTo"]},"value":{"type":"string","description":"The value for comparison. Required for a CampaignRuleCondition."},"priority":{"type":"string","description":"The priority to set a campaign to. Required for the 'setCampaignPriority' action.","enum":["1","2","3","4","5"]},"dialingMode":{"type":"string","description":"The dialing mode to set a campaign to. Required for the 'setCampaignDialingMode' action.","enum":["agentless","preview","power","predictive","progressive","external"]},"abandonRate":{"type":"number","description":"The abandon rate to set a campaign to. Required for the 'setCampaignAbandonRate' action."},"outboundLineCount":{"type":"integer","format":"int32","description":"The number of outbound lines to set a campaign to. Required for the 'setCampaignNumberOfLines' action."},"relativeWeight":{"type":"integer","format":"int32","description":"The relative weight to set a campaign to. Required for the 'setCampaignWeight' action."},"maxCallsPerAgent":{"type":"number","description":"The maximum number of calls per agent to set a campaign to. Required for the 'setCampaignMaxCallsPerAgent' action."},"queue":{"description":"The queue a campaign to. Required for the 'changeCampaignQueue' action.","$ref":"#/definitions/DomainEntityRef"}}},"CampaignRuleEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CampaignRule"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Alteration":{"type":"object","properties":{"type":{"type":"string","description":"Range type (Exclusion: used to exclude a specific time within the recurrence. Inclusion: used to include a specific time within the recurrence which will execute in addition to the normal recurrence. If both an exclusion and inclusion are specified, the inclusion will take precedence over the exclusion.)","enum":["Exclusion","Inclusion"]},"start":{"type":"string","example":"2023-12-21T16:30:25","description":"The start date of an alteration range as an ISO-8601 string"},"end":{"type":"string","example":"2023-12-21T16:30:25","description":"The end date of an alteration range as an ISO-8601 string"}}},"CampaignSchedule":{"type":"object","required":["campaign","intervals","timeZone"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"intervals":{"type":"array","description":"A list of intervals during which to run the associated Campaign.","items":{"$ref":"#/definitions/ScheduleInterval"}},"timeZone":{"type":"string","example":"Africa/Abidjan","description":"The time zone for this CampaignSchedule. For example, Africa/Abidjan."},"campaign":{"description":"The Campaign that this CampaignSchedule is for.","$ref":"#/definitions/DomainEntityRef"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"NextOccurrenceDetails":{"type":"object","properties":{"startOccurrenceDetails":{"description":"The details for the next start occurrence for the recurrence.","$ref":"#/definitions/OccurrenceDetails"},"endOccurrenceDetails":{"description":"The details for the next end occurrence for the recurrence.","$ref":"#/definitions/OccurrenceDetails"}}},"OccurrenceDetails":{"type":"object","properties":{"dateOfNextOccurrence":{"type":"string","format":"date-time","example":"2023-12-21T16:30:25.00Z","description":"The date of the next start or end occurrence for the recurrence as an ISO-8601 string"},"numberOfOccurrences":{"type":"integer","format":"int32","description":"The number of start or end occurrences that have been processed for the recurrence."}}},"Pattern":{"type":"object","required":["interval","type"],"properties":{"type":{"type":"string","description":"Pattern type (Daily/Weekly)","enum":["Daily","Weekly"]},"interval":{"type":"integer","format":"int32","description":"The interval of days between the occurrences for Daily pattern type, and weeks between the occurrences for Weekly"},"daysOfWeek":{"type":"array","description":"The day(s) of week the occurrence should be repeated. Required to set for Weekly pattern type. E.g. [\"Monday\", \"Wednesday\"]","items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}}},"Range":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Range type (NoEnd: without an end date. EndDate: with an end date. Numbered: with a specific number of occurrences)","enum":["NoEnd","EndDate","Numbered"]},"end":{"type":"string","example":"2023-12-21T16:30:25","description":"The end date time of the last occurrence of the range as an ISO-8601 string. Required for EndDate range type."},"numberOfOccurrences":{"type":"integer","format":"int32","description":"The number of times the schedule will be repeated, e.g: 2. Required to set for Numbered range type."}}},"Reoccurrence":{"type":"object","required":["end","pattern","range","start","timeZone"],"properties":{"id":{"type":"string"},"start":{"type":"string","example":"2023-11-21T16:30:25","description":"The start date time of the initial occurrence as an ISO-8601 string in the format YYYY-MM-DDThh:mm:ss"},"end":{"type":"string","example":"2023-11-21T16:30:25","description":"The end date time of the initial occurrence as an ISO-8601 string in the format YYYY-MM-DDThh:mm:ss"},"timeZone":{"type":"string","example":"America/New_York","description":"The time zone for the recurrence. The time zone of the recurrence is determined by prioritizing the recurrence's time zone if specified, then the schedule's time zone if set, and finally defaulting to UTC if neither defines a time zone."},"pattern":{"description":"The schedule pattern e.g.: Daily/Weekly","$ref":"#/definitions/Pattern"},"range":{"description":"The schedule range e.g.: EndDate/NoEnd/Numbered","$ref":"#/definitions/Range"},"alterations":{"type":"array","description":"Modifications to the original recurrence schedule (Exclusions/Inclusions)","items":{"$ref":"#/definitions/Alteration"}},"nextOccurrenceDetails":{"description":"The next occurrence details for the next start and end occurrences for the recurrence","readOnly":true,"$ref":"#/definitions/NextOccurrenceDetails"}}},"ScheduleInterval":{"type":"object","required":["end","start"],"properties":{"start":{"type":"string","description":"The scheduled start time as an ISO-8601 string, i.e yyyy-MM-ddTHH:mm:ss.SSSZ"},"end":{"type":"string","description":"The scheduled end time as an ISO-8601 string, i.e. yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"CampaignBusinessCategoryMetrics":{"type":"object","properties":{"successCount":{"type":"integer","format":"int32","description":"Number of calls categorized as business success"},"neutralCount":{"type":"integer","format":"int32","description":"Number of calls categorized as business neutral"},"failureCount":{"type":"integer","format":"int32","description":"Number of calls categorized as business failure"}}},"CampaignLinesUtilization":{"type":"object","properties":{"assignedOutboundLines":{"type":"integer","format":"int32","description":"Number of outbound lines assigned to the campaign"},"totalAvailableOutboundLines":{"type":"integer","format":"int32","description":"Total number of available outbound lines in Campaign's Edge Group or Site"}}},"CampaignStats":{"type":"object","properties":{"contactRate":{"description":"Information regarding the campaign's connect rate","readOnly":true,"$ref":"#/definitions/ConnectRate"},"idleAgents":{"type":"integer","format":"int32","description":"Number of available agents not currently being utilized","readOnly":true},"effectiveIdleAgents":{"type":"number","format":"double","description":"Number of effective available agents not currently being utilized","readOnly":true},"adjustedCallsPerAgent":{"type":"number","format":"double","description":"Calls per agent adjusted by pace","readOnly":true},"outstandingCalls":{"type":"integer","format":"int32","description":"Number of campaign calls currently ongoing","readOnly":true},"scheduledCalls":{"type":"integer","format":"int32","description":"Number of campaign calls currently scheduled","readOnly":true},"timeZoneRescheduledCalls":{"type":"integer","format":"int32","description":"Number of campaign calls currently timezone rescheduled","readOnly":true},"filteredOutContactsCount":{"type":"integer","format":"int32","description":"Number of contacts that don't match filter. This is currently supported only for Campaigns with dynamic filter on.","readOnly":true},"rightPartyContactsCount":{"type":"integer","format":"int32","description":"Information on the campaign's number of Right Party Contacts","readOnly":true},"validAttempts":{"type":"integer","format":"int32","description":"Information on the campaign's valid attempts","readOnly":true},"linesUtilization":{"description":"Information on the campaign's lines utilization","readOnly":true,"$ref":"#/definitions/CampaignLinesUtilization"},"businessCategoryMetrics":{"description":"Information on the campaign's business category metrics","readOnly":true,"$ref":"#/definitions/CampaignBusinessCategoryMetrics"}}},"ConnectRate":{"type":"object","properties":{"attempts":{"type":"integer","format":"int64","description":"Number of call attempts made","readOnly":true},"connects":{"type":"integer","format":"int64","description":"Number of calls with a live voice detected","readOnly":true},"connectRatio":{"type":"number","format":"double","description":"Ratio of connects to attempts","readOnly":true}}},"CampaignEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Campaign"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CommonCampaignDivisionView":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Campaign."},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"mediaType":{"type":"string","description":"The media type used for this campaign.","enum":["email","sms","voice"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CommonCampaignDivisionViewEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CommonCampaignDivisionView"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CommonCampaign":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Campaign."},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"mediaType":{"type":"string","description":"The media type used for this campaign.","enum":["email","sms","voice"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CommonCampaignEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CommonCampaign"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ContactListDivisionView":{"type":"object","required":["columnNames"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"columnNames":{"type":"array","description":"The names of the contact data columns.","items":{"type":"string"}},"phoneColumns":{"type":"array","description":"Indicates which columns are phone numbers.","items":{"$ref":"#/definitions/ContactPhoneNumberColumn"}},"emailColumns":{"type":"array","description":"Indicates which columns are email addresses.","items":{"$ref":"#/definitions/EmailColumn"}},"importStatus":{"description":"The status of the import process.","readOnly":true,"$ref":"#/definitions/ImportStatus"},"size":{"type":"integer","format":"int64","description":"The number of contacts in the ContactList.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ContactPhoneNumberColumn":{"type":"object","required":["columnName","type"],"properties":{"columnName":{"type":"string","description":"The name of the phone column."},"type":{"type":"string","description":"Indicates the type of the phone column. For example, 'cell' or 'home'."},"callableTimeColumn":{"type":"string","description":"A column that indicates the timezone to use for a given contact when checking callable times. Not allowed if 'automaticTimeZoneMapping' is set to true."}}},"EmailColumn":{"type":"object","required":["columnName","type"],"properties":{"columnName":{"type":"string","description":"The name of the email column."},"type":{"type":"string","description":"Indicates the type of the email column. For example, 'work' or 'personal'."},"contactableTimeColumn":{"type":"string","description":"A column that indicates the timezone to use for a given contact when checking contactable times."}}},"ImportStatus":{"type":"object","required":["completedRecords","percentComplete","state","totalRecords"],"properties":{"state":{"type":"string","description":"current status of the import","readOnly":true,"enum":["IN_PROGRESS","FAILED"]},"totalRecords":{"type":"integer","format":"int64","description":"total number of records to be imported","readOnly":true},"completedRecords":{"type":"integer","format":"int64","description":"number of records finished importing","readOnly":true},"percentComplete":{"type":"integer","format":"int32","description":"percentage of records finished importing","readOnly":true},"failureReason":{"type":"string","description":"if the import has failed, the reason for the failure","readOnly":true},"targetContactListIds":{"type":"array","description":"The contact list Ids for target contact lists.","readOnly":true,"items":{"type":"string"}},"listNamePrefix":{"type":"string","description":"The prefix for the contact list name","readOnly":true}}},"ContactListDivisionViewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ContactListDivisionView"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ExportUri":{"type":"object","properties":{"uri":{"type":"string"},"exportTimestamp":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"ContactBulkSearchCriteria":{"type":"object","properties":{"clauses":{"type":"array","description":"Groups of conditions to filter the contacts by.","items":{"$ref":"#/definitions/ContactListFilterClause"}},"filterType":{"type":"string","description":"How to join clauses together.","enum":["AND","OR"]}}},"ContactListFilterClause":{"type":"object","properties":{"filterType":{"type":"string","description":"How to join predicates together.","enum":["AND","OR"]},"predicates":{"type":"array","description":"Conditions to filter the contacts by.","items":{"$ref":"#/definitions/ContactListFilterPredicate"}}}},"ContactListFilterPredicate":{"type":"object","properties":{"column":{"type":"string","description":"Contact list column from the ContactListFilter's contactList."},"columnType":{"type":"string","description":"The type of data in the contact column.","enum":["numeric","alphabetic"]},"operator":{"type":"string","description":"The operator for this ContactListFilterPredicate.","enum":["EQUALS","LESS_THAN","LESS_THAN_EQUALS","GREATER_THAN","GREATER_THAN_EQUALS","CONTAINS","BEGINS_WITH","ENDS_WITH","BEFORE","AFTER","BETWEEN","IN"]},"value":{"type":"string","description":"Value with which to compare the contact's data. This could be text, a number, or a relative time. A value for relative time should follow the format PxxDTyyHzzM, where xx, yy, and zz specify the days, hours and minutes. For example, a value of P01DT08H30M corresponds to 1 day, 8 hours, and 30 minutes from now. To specify a time in the past, include a negative sign before each numeric value. For example, a value of P-01DT-08H-30M corresponds to 1 day, 8 hours, and 30 minutes in the past. You can also do things like P01DT00H-30M, which would correspond to 23 hours and 30 minutes from now (1 day - 30 minutes)."},"range":{"description":"A range of values. Required for operators BETWEEN and IN.","$ref":"#/definitions/ContactListFilterRange"},"inverted":{"type":"boolean","description":"Inverts the result of the predicate (i.e., if the predicate returns true, inverting it will return false)."}}},"ContactListFilterRange":{"type":"object","properties":{"min":{"type":"string","description":"The minimum value of the range. Required for the operator BETWEEN."},"max":{"type":"string","description":"The maximum value of the range. Required for the operator BETWEEN."},"minInclusive":{"type":"boolean","description":"Whether or not to include the minimum in the range."},"maxInclusive":{"type":"boolean","description":"Whether or not to include the maximum in the range."},"inSet":{"type":"array","description":"A set of values that the contact data should be in. Required for the IN operator.","uniqueItems":true,"items":{"type":"string"}}}},"ContactsExportRequest":{"type":"object","properties":{"contactListFilterId":{"type":"string","description":"Contact List Filter ID."},"criteria":{"description":"Criteria to filter the contacts by.","$ref":"#/definitions/ContactBulkSearchCriteria"},"contactIds":{"type":"array","description":"Contact IDs to be exported.","items":{"type":"string"}}}},"CallRecord":{"type":"object","properties":{"lastAttempt":{"type":"string","format":"date-time","description":"Timestamp of the last attempt to reach this number. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"lastResult":{"type":"string","description":"Result of the last attempt to reach this number","readOnly":true}}},"ColumnStatus":{"type":"object","properties":{"contactable":{"type":"boolean","description":"Indicates whether or not an individual contact method column is contactable."}}},"ConfigurationOverrides":{"type":"object","properties":{"priority":{"type":"boolean","description":"Indicates whether or not the contact will be placed in front of the queue or at the end of the queue."}}},"ContactColumnTimeZone":{"type":"object","properties":{"timeZone":{"type":"string","description":"Time zone that the column matched to. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"columnType":{"type":"string","description":"Column Type will be either PHONE or ZIP","readOnly":true,"enum":["PHONE","ZIP"]}}},"ContactableStatus":{"type":"object","properties":{"contactable":{"type":"boolean","description":"Indicates whether or not the entire contact is contactable for the associated media type."},"columnStatus":{"type":"object","description":"A map of individual contact method columns to whether the individual column is contactable for the associated media type.","additionalProperties":{"$ref":"#/definitions/ColumnStatus"}}}},"DialerContact":{"type":"object","required":["contactListId","data"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"contactListId":{"type":"string","description":"The identifier of the contact list containing this contact."},"data":{"type":"object","example":"{ 'firstname': 'name', 'surname': 'name2', 'phone': '123456789'}","description":"An ordered map of the contact's columns and corresponding values.","additionalProperties":{"type":"string"}},"callRecords":{"type":"object","description":"A map of call records for the contact phone columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/CallRecord"}},"latestSmsEvaluations":{"type":"object","description":"A map of SMS records for the contact phone columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/MessageEvaluation"}},"latestEmailEvaluations":{"type":"object","description":"A map of email records for the contact email columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/MessageEvaluation"}},"callable":{"type":"boolean","description":"Indicates whether or not the contact can be called."},"phoneNumberStatus":{"type":"object","description":"A map of phone number columns to PhoneNumberStatuses, which indicate if the phone number is callable or not.","additionalProperties":{"$ref":"#/definitions/PhoneNumberStatus"}},"contactableStatus":{"type":"object","description":"A map of media types (Voice, SMS and Email) to ContactableStatus, which indicates if the contact can be contacted using the specified media type.","additionalProperties":{"$ref":"#/definitions/ContactableStatus"}},"contactColumnTimeZones":{"type":"object","description":"Map containing data about the timezone the contact is mapped to. This will only be populated if the contact list has automatic timezone mapping turned on. The key is the column name. The value is the timezone it mapped to and the type of column: Phone or Zip","readOnly":true,"additionalProperties":{"$ref":"#/definitions/ContactColumnTimeZone"}},"configurationOverrides":{"description":"the priority property within ConfigurationOverides indicates whether or not the contact to be placed in front of the queue or at the end of the queue","readOnly":true,"$ref":"#/definitions/ConfigurationOverrides"},"dateCreated":{"type":"string","format":"date-time","description":"Timestamp for when the contact was added. Contacts added prior to 2023 September 1 may be missing this value. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"FilterPreviewResponse":{"type":"object","properties":{"filteredContacts":{"type":"integer","format":"int64"},"totalContacts":{"type":"integer","format":"int64"},"preview":{"type":"array","items":{"$ref":"#/definitions/DialerContact"}}}},"MessageEvaluation":{"type":"object","properties":{"contactColumn":{"type":"string","description":"The name of the contact column that was wrapped up"},"contactAddress":{"type":"string","description":"The address (phone or email) that was wrapped up"},"messageType":{"type":"string","description":"The type of message sent","enum":["Sms","Email"]},"wrapupCodeId":{"type":"string","description":"The id of the wrap-up code"},"timestamp":{"type":"string","format":"date-time","description":"The time that the wrap-up was applied. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"PhoneNumberStatus":{"type":"object","properties":{"callable":{"type":"boolean","description":"Indicates whether or not a phone number is callable."}}},"ContactListFilter":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the list."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. 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Required if sourceType is ContactListTemplate","$ref":"#/definitions/DomainEntityRef"},"sourceType":{"type":"string","description":"The source type the filter is based on.","enum":["ContactList","ContactListTemplate"]},"clauses":{"type":"array","description":"Groups of conditions to filter the contacts by.","items":{"$ref":"#/definitions/ContactListFilterClause"}},"filterType":{"type":"string","description":"How to join clauses together.","enum":["AND","OR"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ContactListFilterEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ContactListFilter"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ContactListFilterBulkRetrieveBody":{"type":"object","required":["ids"],"properties":{"ids":{"type":"array","description":"The IDs of the Contact List Filters to retrieve.","items":{"type":"string"}}}},"ColumnDataTypeSpecification":{"type":"object","properties":{"columnName":{"type":"string","description":"The column name of a column selected for dynamic queueing"},"columnDataType":{"type":"string","description":"The data type of the column selected for dynamic queueing (TEXT, NUMERIC or TIMESTAMP)","enum":["NUMERIC","TEXT","TIMESTAMP"]},"min":{"type":"integer","format":"int32","description":"The minimum length of the numeric column selected for dynamic queueing"},"max":{"type":"integer","format":"int32","description":"The maximum length of the numeric column selected for dynamic queueing"},"maxLength":{"type":"integer","format":"int32","description":"The maximum length of the text column selected for dynamic queueing"}}},"ContactList":{"type":"object","required":["columnNames"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. 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Only allowed if 'automaticTimeZoneMapping' is set to true."},"columnDataTypeSpecifications":{"type":"array","description":"The settings of the columns selected for dynamic queueing","items":{"$ref":"#/definitions/ColumnDataTypeSpecification"}},"trimWhitespace":{"type":"boolean","description":"Whether to trim white space when importing a contactlist csv file, default value = true"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeZoneMappingPreview":{"type":"object","properties":{"contactList":{"description":"The associated ContactList","$ref":"#/definitions/DomainEntityRef"},"contactsPerTimeZone":{"type":"object","description":"The number of contacts per time zone that mapped to only that time zone","additionalProperties":{"type":"integer","format":"int64"}},"contactsMappedUsingZipCode":{"type":"object","description":"The number of contacts per time zone that mapped to only that time zone and were mapped using the zip code column","additionalProperties":{"type":"integer","format":"int64"}},"contactsMappedToASingleZone":{"type":"integer","format":"int64","description":"The total number of contacts that mapped to a single time zone"},"contactsMappedToASingleZoneUsingZipCode":{"type":"integer","format":"int64","description":"The total number of contacts that mapped to a single time zone and were mapped using the zip code column"},"contactsMappedToMultipleZones":{"type":"integer","format":"int64","description":"The total number of contacts that mapped to multiple time zones"},"contactsMappedToMultipleZonesUsingZipCode":{"type":"integer","format":"int64","description":"The total number of contacts that mapped to multiple time zones and were mapped using the zip code column"},"contactsInDefaultWindow":{"type":"integer","format":"int64","description":"The total number of contacts that will be dialed during the default window"},"contactListSize":{"type":"integer","format":"int64","description":"The total number of contacts in the contact list"}}},"ContactListTemplate":{"type":"object","required":["columnNames"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"columnNames":{"type":"array","description":"The names of the contact data columns.","items":{"type":"string"}},"phoneColumns":{"type":"array","description":"Indicates which columns are phone numbers.","items":{"$ref":"#/definitions/ContactPhoneNumberColumn"}},"emailColumns":{"type":"array","description":"Indicates which columns are email addresses","items":{"$ref":"#/definitions/EmailColumn"}},"previewModeColumnName":{"type":"string","description":"A column to check if a contact should always be dialed in preview mode."},"previewModeAcceptedValues":{"type":"array","description":"The values in the previewModeColumnName column that indicate a contact should always be dialed in preview mode.","items":{"type":"string"}},"attemptLimits":{"description":"AttemptLimits for this ContactListTemplate.","$ref":"#/definitions/DomainEntityRef"},"automaticTimeZoneMapping":{"type":"boolean","description":"Indicates if automatic time zone mapping is to be used for this ContactListTemplate."},"zipCodeColumnName":{"type":"string","description":"The name of ContactListTemplate column containing the zip code for use with automatic time zone mapping. 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The max that will be returned is 100."},"contactSorts":{"type":"array","description":"The order in which to sort contacts.","items":{"$ref":"#/definitions/ContactSort"}}}},"WritableDialerContact":{"type":"object","required":["contactListId","data"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"contactListId":{"type":"string","description":"The identifier of the contact list containing this contact."},"data":{"type":"object","example":"{ 'firstname': 'name', 'surname': 'name2', 'phone': '123456789'}","description":"An ordered map of the contact's columns and corresponding values.","additionalProperties":{"type":"string"}},"latestSmsEvaluations":{"type":"object","description":"A map of SMS records for the contact phone columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/MessageEvaluation"}},"latestEmailEvaluations":{"type":"object","description":"A map of email records for the contact email columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/MessageEvaluation"}},"callable":{"type":"boolean","description":"Indicates whether or not the contact can be called."},"phoneNumberStatus":{"type":"object","description":"A map of phone number columns to PhoneNumberStatuses, which indicate if the phone number is callable or not.","additionalProperties":{"$ref":"#/definitions/PhoneNumberStatus"}},"contactableStatus":{"type":"object","description":"A map of media types (Voice, SMS and Email) to ContactableStatus, which indicates if the contact can be contacted using the specified media type.","additionalProperties":{"$ref":"#/definitions/ContactableStatus"}},"dateCreated":{"type":"string","format":"date-time","description":"Timestamp for when the contact was added. Contacts added prior to 2023 September 1 may be missing this value. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true}}},"DncPatchCustomExclusionColumnsRequest":{"type":"object","properties":{"action":{"type":"string","description":"The action to perform","enum":["Add","Remove"]},"customExclusionColumnEntries":{"type":"array","description":"The list of custom exclusion column entries to Add to / Remove from the DNC list ","items":{"type":"string"}},"expirationDateTime":{"type":"string","description":"Expiration date for DNC customExclusionColumnEntries in yyyy-MM-ddTHH:mmZ format"}}},"DncListDivisionView":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"importStatus":{"description":"The status of the import process.","readOnly":true,"$ref":"#/definitions/ImportStatus"},"size":{"type":"integer","format":"int64","description":"The number of contacts in the DncList.","readOnly":true},"dncSourceType":{"type":"string","description":"The type of the DncList.","readOnly":true,"enum":["rds","rds_custom","dnc.com","gryphon"]},"contactMethod":{"type":"string","description":"The contact method. Required if dncSourceType is rds.","enum":["Email","Phone","Any"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DncListDivisionViewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DncListDivisionView"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DncPatchEmailsRequest":{"type":"object","properties":{"action":{"type":"string","description":"The action to perform","enum":["Add","Remove"]},"emailAddresses":{"type":"array","description":"The list of email addresses to Add to / Remove from the DNC list ","items":{"type":"string"}},"expirationDateTime":{"type":"string","description":"Expiration date for DNC email addresses in yyyy-MM-ddTHH:mmZ format"}}},"DncPatchPhoneNumbersRequest":{"type":"object","properties":{"action":{"type":"string","description":"The action to perform","enum":["Add","Remove"]},"phoneNumbers":{"type":"array","description":"The list of phone numbers to Add to / Remove from the DNC list ","items":{"type":"string"}},"expirationDateTime":{"type":"string","description":"Expiration date for DNC phone numbers in yyyy-MM-ddTHH:mmZ format"}}},"DncList":{"type":"object","required":["dncSourceType","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the DncList."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. 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Required if the dncSourceType is rds_custom."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EventLog":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"errorEntity":{"$ref":"#/definitions/DomainEntityRef"},"relatedEntity":{"$ref":"#/definitions/DomainEntityRef"},"timestamp":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"level":{"type":"string","enum":["INFO","WARNING","ERROR"]},"category":{"type":"string","enum":["CALLBACK","CALL_RESTRICTION","CALL_RULE","CAMPAIGN","CAMPAIGN_RULE","CONTACT","CONTACT_LIST_FILTER","DIGITAL_RULE","DNC_LIST","ENTITY_LIMIT","IMPORT_ERROR","MESSAGE_RESTRICTION","MESSAGING_CAMPAIGN","IMPORT_TEMPLATE","ORGANIZATION_CONFIGURATION","SCHEDULE","MESSAGING_CAMPAIGN_SCHEDULE","EMAIL_CAMPAIGN_SCHEDULE"]},"correlationId":{"type":"string"},"eventMessage":{"$ref":"#/definitions/EventMessage"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EventMessage":{"type":"object","properties":{"code":{"type":"string","enum":["ACTIVE_CAMPAIGNS_LIMIT_EXCEEDED","ALL_CAMPAIGNS_BLACKLISTED","ANOTHER_CAMPAIGN_STARTING","APPROACHING_CONTACT_LIMIT","APPROACHING_DNC_LIST_PHONE_NUMBER_LIMIT","APPROACHING_DNC_ORGANIZATION_PHONE_NUMBER_LIMIT","APPROACHING_ENTITY_LIMIT","AUTOMATIC_TIME_ZONE_ZIP_CODE_INVALID","CAMPAIGN_BLACKLISTED","CAMPAIGN_CONTENT_TEMPLATE_SUBSTITUTION_MISMATCH","CAMPAIGN_EMAIL_BODY_CHARACTER_LIMIT_EXCEEDED","CAMPAIGN_EMAIL_SUBJECT_CHARACTER_LIMIT_EXCEEDED","CAMPAIGN_INVALIDATED","CAMPAIGN_FORCE_STOPPED","CAMPAIGN_MESSAGE_CHARACTER_LIMIT_EXCEEDED","CAMPAIGN_START_ERROR","CAMPAIGN_RULE_START_ERROR","CAMPAIGN_SET_DIALING_MODE_ERROR","CAMPAIGN_STOPPED","CAMPAIGN_THROTTLED","CAMPAIGN_QUEUE_MEMBERS_LIMIT_EXCEEDED","INVALID_CALLABLE_TIME_ZONE","CALLBACK_CREATION_INVALID_NUMBER","CALL_RULE_INVALID_CONTACT_COLUMN","CALL_RULE_MISSING_DATA_ACTION_INPUT","CALL_RULE_MISMATCH_TYPE","CALL_RULE_INVALID_OPERATOR","CALL_RULE_NO_DNC_LISTS_CONFIGURED","CALL_RULE_UPDATED_PHONE_COLUMN","CONTACT_LIST_FILTER_EVALUATION_FAILED","CONTACT_LIST_FILTER_INTERNAL_ERROR","CONTACT_COLUMNS_LIMIT_EXCEEDED","CONTACT_COLUMN_LENGTH_LIMIT_EXCEEDED","CONTACT_ID_LENGTH_LIMIT_EXCEEDED","CONTACT_DATUM_LENGTH_LIMIT_EXCEEDED","CONTACT_ZIP_CODE_COLUMN_VALUE_INVALID","DATA_ACTION_EXECUTION_FAILED","DATA_ACTION_AUTHENTICATION_FAILURE","DATA_ACTION_NOT_FOUND","DATA_ACTION_TOO_MANY_REQUESTS","DATA_ACTION_TOO_MANY_REQUESTS_REMOTE","ACTION_EXECUTION_FAILED","ACTION_EXECUTION_FAILED_INVALID_PARAMETER","DIGITAL_RULE_EVALUATION_FAILED","DIGITAL_RULE_INTERNAL_ERROR","DIGITAL_RULE_NO_DNC_LISTS_CONFIGURED","DIGITAL_RULE_UPDATED_CONTACT_ADDRESS","DIGITAL_RULE_SMS_PHONE_NUMBER_TYPE_MISMATCH","DIGITAL_RULE_ERROR_SKIPPED","DNC_AUTHENTICATION_FAILURE","EXCEEDED_CONTACT_LIMIT","EXCEEDED_DNC_RECORD_LIMIT","EXCEEDED_DNC_PHONE_NUMBER_LENGTH","INACTIVE_EDGES_FAILED_PLACE_CALLS","INACTIVE_EDGES_TURNED_CAMPAIGN_OFF","INVALID_AGENT","INVALID_EMAIL_ADDRESS","INVALID_PHONE_NUMBER","IMPORT_FAILED_TO_READ_HEADERS","IMPORT_COULD_NOT_PARSE_AN_ENTRY","IMPORT_CONTACT_DOES_NOT_MATCH_LIST_FORMAT","IMPORT_ENTRY_DOES_NOT_ALIGN_WITH_HEADERS","IMPORT_INVALID_CUSTOM_ID","IMPORT_INVALID_DATA","IMPORT_INVALID_EMAIL_ADDRESSES","IMPORT_INVALID_PHONE_NUMBERS","IMPORT_INVALID_EXPIRATION_DATE","IMPORT_EXPIRATION_DATE_EXCEEDS_MAX_DAYS","IMPORT_COLUMN_EXCEEDS_LENGTH_LIMIT","IMPORT_DATUM_EXCEEDS_LENGTH_LIMIT","IMPORT_MISSING_CUSTOM_ID","IMPORT_NO_COLUMNS_DEFINED","IMPORT_COLUMNS_DO_NOT_EXIST_ON_LIST","IMPORT_LIST_NO_LONGER_EXISTS","IMPORT_NO_LISTS_CREATED_NO_CONTACTS_MATCH_FILTER","IMPORT_TARGET_CONTACT_LIST_NAME_EXISTS","IMPORT_FAILED_CONTACT_ZIP_CODE_COLUMN_VALUE_INVALID","IMPORT_FAILED_CONTACT_DATA_GREATER_THAN_MAX_LENGTH","IMPORT_FAILED_CONTACT_DATA_NOT_WITHIN_MIN_MAX_RANGE","IMPORT_FAILED_CONTACT_DATA_INVALID_DATATYPE","IMPORT_TOO_MANY_COLUMNS","IMPORT_TOO_MANY_EXTRA_COLUMNS","IMPORT_CONTACT_LIST_NAME_LENGTH_EXCEEDED","ORGANIZATION_HAS_NO_DOMAIN_SET","QUEUE_NOT_FOUND","RECYCLE_CAMPAIGN","SCHEDULED_CAMPAIGN_INVALID","SCHEDULE_UNKNOWN_ERROR","SMS_CONTENT_TEMPLATE_NOT_FOUND","RECURRING_SCHEDULE_NEXT_OCCURRENCE_FAILURE","RECURRING_SCHEDULE_ENDED","RECURRING_SCHEDULE_MISSED_OCCURRENCES","VERSION_CONFLICT"]},"message":{"type":"string"},"messageWithParams":{"type":"string"},"messageParams":{"type":"object","additionalProperties":{"type":"object"}},"documentationUri":{"type":"string"},"resourceURIs":{"type":"array","items":{"type":"string"}}}},"DialerEventEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EventLog"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Column":{"type":"object","properties":{"columnName":{"type":"string","description":"Column name. Mandatory for Fixed position/length file format."},"columnNumber":{"type":"integer","format":"int32","description":"0 based column number in delimited file format"},"startPosition":{"type":"integer","format":"int32","description":"Zero-based position of the first column's character. Mandatory for Fixed position/length file format."},"length":{"type":"integer","format":"int32","description":"Column width. Mandatory for Fixed position/length file format."}}},"FileSpecificationTemplate":{"type":"object","required":["format","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the File Specification template."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. 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Available tokens: %N: ListNamePrefix; %P: Part number; %F: Filter name; %C: Column value; YYYY: year; MM: month; DD: day; hh: hour; mm: minute; ss: second."},"importStatus":{"description":"The status of the import process.","readOnly":true,"$ref":"#/definitions/ImportStatus"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SplittingInformation":{"type":"object","properties":{"criteria":{"type":"string","description":"The splitting criteria type","enum":["Percentage","Quantity","Column","Custom"]},"criteriaValue":{"type":"string","description":"The criteria value for the specified criteria type"},"createRemainderContactList":{"type":"boolean","description":"Whether to create remainder contact list"},"useWaterfallRule":{"type":"boolean","description":"Whether to use waterfall rule"}}},"ImportTemplateEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ImportTemplate"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"AtzmTimeSlot":{"type":"object","properties":{"earliestCallableTime":{"type":"string","example":"08:00","description":"The earliest time to dial a contact. Valid format is HH:mm"},"latestCallableTime":{"type":"string","example":"21:00","description":"The latest time to dial a contact. Valid format is HH:mm"}}},"AtzmTimeSlotWithTimeZone":{"type":"object","properties":{"earliestCallableTime":{"type":"string","example":"08:00","description":"The earliest time to dial a contact. Valid format is HH:mm"},"latestCallableTime":{"type":"string","example":"21:00","description":"The latest time to dial a contact. Valid format is HH:mm"},"timeZoneId":{"type":"string","example":"America/New York","description":"The time zone to use for contacts that cannot be mapped."}}},"AutomaticTimeZoneMappingSettings":{"type":"object","properties":{"callableWindows":{"type":"array","description":"The time intervals to use for automatic time zone mapping.","items":{"$ref":"#/definitions/CallableWindow"}},"supportedCountries":{"type":"array","description":"The countries that are supported for automatic time zone mapping.","items":{"type":"string"}}}},"CallableWindow":{"type":"object","properties":{"mapped":{"description":"The time interval to place outbound calls, for contacts that can be mapped to a time zone.","$ref":"#/definitions/AtzmTimeSlot"},"unmapped":{"description":"The time interval and time zone to place outbound calls, for contacts that cannot be mapped to a time zone.","$ref":"#/definitions/AtzmTimeSlotWithTimeZone"}}},"OutboundSettings":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"maxCallsPerAgent":{"type":"integer","format":"int32","description":"The maximum number of calls that can be placed per agent on any campaign"},"maxConfigurableCallsPerAgent":{"type":"integer","format":"int32","description":"The maximum number of calls that can be configured to be placed per agent on any campaign","readOnly":true},"maxLineUtilization":{"type":"number","format":"double","description":"The maximum percentage of lines that should be used for Outbound, expressed as a decimal in the range [0.0, 1.0]"},"abandonSeconds":{"type":"number","format":"double","description":"The number of seconds used to determine if a call is abandoned"},"complianceAbandonRateDenominator":{"type":"string","description":"The denominator to be used in determining the compliance abandon rate","enum":["ALL_CALLS","CALLS_THAT_REACHED_QUEUE"]},"automaticTimeZoneMapping":{"description":"The settings for automatic time zone mapping. Note that changing these settings will change them for both voice and messaging campaigns.","$ref":"#/definitions/AutomaticTimeZoneMappingSettings"},"rescheduleTimeZoneSkippedContacts":{"type":"boolean","description":"Whether or not to reschedule time-zone blocked contacts"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Condition":{"type":"object","properties":{"type":{"type":"string","description":"The type of the condition.","enum":["wrapupCondition","systemDispositionCondition","contactAttributeCondition","phoneNumberCondition","phoneNumberTypeCondition","callAnalysisCondition","contactPropertyCondition","dataActionCondition"]},"inverted":{"type":"boolean","description":"If true, inverts the result of evaluating this Condition. Default is false."},"attributeName":{"type":"string","description":"An attribute name associated with this Condition. Required for a contactAttributeCondition."},"value":{"type":"string","description":"A value associated with this Condition. This could be text, a number, or a relative time. Not used for a DataActionCondition."},"valueType":{"type":"string","description":"The type of the value associated with this Condition. Not used for a DataActionCondition.","enum":["STRING","NUMERIC","DATETIME","PERIOD"]},"operator":{"type":"string","description":"An operation with which to evaluate the Condition. Not used for a DataActionCondition.","enum":["EQUALS","LESS_THAN","LESS_THAN_EQUALS","GREATER_THAN","GREATER_THAN_EQUALS","CONTAINS","BEGINS_WITH","ENDS_WITH","BEFORE","AFTER","IN"]},"codes":{"type":"array","description":"List of wrap-up code identifiers. Required for a wrapupCondition.","items":{"type":"string"}},"property":{"type":"string","description":"A value associated with the property type of this Condition. Required for a contactPropertyCondition."},"propertyType":{"type":"string","description":"The type of the property associated with this Condition. Required for a contactPropertyCondition.","enum":["LAST_ATTEMPT_BY_COLUMN","LAST_ATTEMPT_OVERALL","LAST_WRAPUP_BY_COLUMN","LAST_WRAPUP_OVERALL"]},"dataAction":{"description":"The Data Action to use for this condition. Required for a dataActionCondition.","$ref":"#/definitions/DomainEntityRef"},"dataNotFoundResolution":{"type":"boolean","description":"The result of this condition if the data action returns a result indicating there was no data. Required for a DataActionCondition."},"contactIdField":{"type":"string","description":"The input field from the data action that the contactId will be passed to for this condition. Valid for a dataActionCondition."},"callAnalysisResultField":{"type":"string","description":"The input field from the data action that the callAnalysisResult will be passed to for this condition. Valid for a wrapup dataActionCondition."},"agentWrapupField":{"type":"string","description":"The input field from the data action that the agentWrapup will be passed to for this condition. Valid for a wrapup dataActionCondition."},"contactColumnToDataActionFieldMappings":{"type":"array","description":"A list of mappings defining which contact data fields will be passed to which data action input fields for this condition. Valid for a dataActionCondition.","items":{"$ref":"#/definitions/ContactColumnToDataActionFieldMapping"}},"predicates":{"type":"array","description":"A list of predicates defining the comparisons to use for this condition. Required for a dataActionCondition.","items":{"$ref":"#/definitions/DataActionConditionPredicate"}}}},"ContactColumnToDataActionFieldMapping":{"type":"object","required":["contactColumnName","dataActionField"],"properties":{"contactColumnName":{"type":"string","description":"The name of a contact column whose data will be passed to the data action"},"dataActionField":{"type":"string","description":"The name of an input field from the data action that the contact column data will be passed to"}}},"DataActionConditionPredicate":{"type":"object","required":["comparisonValue","inverted","outputField","outputFieldMissingResolution","outputOperator"],"properties":{"outputField":{"type":"string","description":"The name of an output field from the data action's output to use for this condition"},"outputOperator":{"type":"string","description":"The operation with which to evaluate this condition","enum":["EQUALS","LESS_THAN","LESS_THAN_EQUALS","GREATER_THAN","GREATER_THAN_EQUALS","CONTAINS","BEGINS_WITH","ENDS_WITH","BEFORE","AFTER"]},"comparisonValue":{"type":"string","description":"The value to compare against for this condition"},"inverted":{"type":"boolean","description":"If true, inverts the result of evaluating this Predicate. 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SET_SKILLS takes a key 'skills' with an array of skill ids wrapped into a string (Example: {'skills': '['skillIdHere']'} ).","additionalProperties":{"type":"string"}},"dataAction":{"description":"The Data Action to use for this action. Required for a dataActionBehavior.","$ref":"#/definitions/DomainEntityRef"},"contactColumnToDataActionFieldMappings":{"type":"array","description":"A list of mappings defining which contact data fields will be passed to which data action input fields for this condition. Valid for a dataActionBehavior.","items":{"$ref":"#/definitions/ContactColumnToDataActionFieldMapping"}},"contactIdField":{"type":"string","description":"The input field from the data action that the contactId will be passed to for this condition. Valid for a dataActionBehavior."},"callAnalysisResultField":{"type":"string","description":"The input field from the data action that the callAnalysisResult will be passed to for this condition. 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a list of executionData links that can be used to download the complete executionData"},"FlowsQueryCriteriaResponse":{"type":"object","properties":{"criteria":{"type":"array","description":"The is a list of allowed criteria to query on.","items":{"$ref":"#/definitions/QueryCriteria"}},"flowTypes":{"type":"array","description":"The is a list of flow types the organization has access to.","items":{"type":"string","enum":["bot","commonmodule","digitalbot","inboundcall","inboundchat","inboundemail","inboundshortmessage","inqueuecall","inqueueshortmessage","inqueueemail","outboundcall","securecall","surveyinvite","voice","voicemail","voicesurvey","workflow","workitem"]}},"actionTypes":{"type":"array","description":"The is a list of action types the organization has access 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The valid values in hex color code representation. For example black color - #000000"},"align":{"type":"string","description":"The align type for the list item.","enum":["Center","Left","Right","Justify"]},"indentation":{"type":"number","format":"float","description":"The indentation property for the list item. The valid values in 'em'."},"fontSize":{"type":"string","description":"The font size for the list item. The valid values in 'em'.","enum":["XxSmall","XSmall","Small","Medium","Large","XLarge","XxLarge","XxxLarge"]},"fontType":{"type":"string","description":"The font type for the list item.","enum":["Paragraph","Heading1","Heading2","Heading3","Heading4","Heading5","Heading6","Preformatted"]},"textColor":{"type":"string","description":"The text color for the list item. The valid values in hex color code representation. 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The valid values in 'em'.","enum":["XxSmall","XSmall","Small","Medium","Large","XLarge","XxLarge","XxxLarge"]},"fontType":{"type":"string","description":"The font type for the paragraph.","enum":["Paragraph","Heading1","Heading2","Heading3","Heading4","Heading5","Heading6","Preformatted"]},"textColor":{"type":"string","description":"The text color for the paragraph. The valid values in hex color code representation. For example black color - #000000"},"backgroundColor":{"type":"string","description":"The background color for the paragraph. The valid values in hex color code representation. For example black color - #000000"},"align":{"type":"string","description":"The align type for the paragraph.","enum":["Center","Left","Right","Justify"]},"indentation":{"type":"number","format":"float","description":"The indentation color for the paragraph. The valid values in 'em'."}}},"DocumentBodyParagraphWithHighlight":{"type":"object","required":["blocks"],"properties":{"blocks":{"type":"array","description":"The list of blocks for the paragraph.","items":{"$ref":"#/definitions/DocumentContentBlockWithHighlight"}},"properties":{"description":"The properties for the paragraph.","$ref":"#/definitions/DocumentBodyParagraphProperties"}}},"DocumentBodyTable":{"type":"object","required":["rows"],"properties":{"rows":{"type":"array","description":"The list of rows for the table.","items":{"$ref":"#/definitions/DocumentBodyTableRowBlock"}},"properties":{"description":"The properties for the table.","$ref":"#/definitions/DocumentBodyTableProperties"}}},"DocumentBodyTableCaptionBlock":{"type":"object","required":["blocks"],"properties":{"blocks":{"type":"array","description":"The list of building blocks for the caption property.","items":{"$ref":"#/definitions/DocumentBodyTableCaptionItem"}}}},"DocumentBodyTableCaptionItem":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The type of the caption item.","enum":["Text","Paragraph","Image","Video","OrderedList","UnorderedList"]},"text":{"description":"Text. It must contain a value if the type of the block is Text.","$ref":"#/definitions/DocumentText"},"paragraph":{"description":"Paragraph. It must contain a value if the type of the block is Paragraph.","$ref":"#/definitions/DocumentBodyParagraph"},"image":{"description":"Image. It must contain a value if the type of the block is Image.","$ref":"#/definitions/DocumentBodyImage"},"video":{"description":"Video. It must contain a value if the type of the block is Video.","$ref":"#/definitions/DocumentBodyVideo"},"list":{"description":"List. It must contain a value if the type of the block is UnorderedList or OrderedList.","$ref":"#/definitions/DocumentBodyList"}}},"DocumentBodyTableCellBlock":{"type":"object","required":["blocks"],"properties":{"blocks":{"type":"array","description":"The list of content blocks for the table.","items":{"$ref":"#/definitions/DocumentTableContentBlock"}},"properties":{"description":"The properties for the table cell.","$ref":"#/definitions/DocumentBodyTableCellBlockProperties"}}},"DocumentBodyTableCellBlockProperties":{"type":"object","properties":{"cellType":{"type":"string","description":"The type of the table cell.","enum":["Cell","HeaderCell"]},"width":{"type":"number","format":"float","description":"The width of the table cell converted to em unit."},"height":{"type":"number","format":"float","description":"The height for the table cell."},"horizontalAlign":{"type":"string","description":"The horizontal alignment for the table cell.","enum":["Center","Left","Right"]},"verticalAlign":{"type":"string","description":"The vertical alignment for the table cell.","enum":["Top","Middle","Bottom"]},"borderWidth":{"type":"number","format":"float","description":"The border width for the table cell. The valid values in 'em'"},"borderStyle":{"type":"string","description":"The border style for the table cell.","enum":["Solid","Dotted","Dashed","Double","Groove","Ridge","Inset","Outset","Hidden","None"]},"borderColor":{"type":"string","description":"The border color for the table cell. For example black color - #000000"},"backgroundColor":{"type":"string","description":"The background color for the table cell. For example black color - #000000"},"scope":{"type":"string","description":"The scope for the table cell.","enum":["Row","Column","RowGroup","ColumnGroup","None"]},"colSpan":{"type":"integer","format":"int32","description":"The colSpan for the table cell."},"rowSpan":{"type":"integer","format":"int32","description":"The rowSpan for the table cell."}}},"DocumentBodyTableProperties":{"type":"object","properties":{"width":{"type":"number","format":"float","description":"The width of the table converted to em unit."},"height":{"type":"number","format":"float","description":"The height for the table."},"cellSpacing":{"type":"number","format":"float","description":"The cell spacing for the table. The valid values in 'em'."},"cellPadding":{"type":"number","format":"float","description":"The cell padding for the table. The valid values in 'em'."},"borderWidth":{"type":"number","format":"float","description":"The border width for the table. The valid values in 'em'"},"alignment":{"type":"string","description":"The alignment for the table.","enum":["Center","Left","Right"]},"borderStyle":{"type":"string","description":"The border style for the table.","enum":["Solid","Dotted","Dashed","Double","Groove","Ridge","Inset","Outset","Hidden","None"]},"borderColor":{"type":"string","description":"The border color for the table. The valid values in hex color code representation. For example black color - #000000"},"backgroundColor":{"type":"string","description":"The background color for the table. The valid values in hex color code representation. For example black color - #000000"},"caption":{"description":"The caption for the table. The valid values in hex color code representation. For example black color - #000000","$ref":"#/definitions/DocumentBodyTableCaptionBlock"}}},"DocumentBodyTableRowBlock":{"type":"object","required":["cells"],"properties":{"cells":{"type":"array","description":"The list of cells for the table.","items":{"$ref":"#/definitions/DocumentBodyTableCellBlock"}},"properties":{"description":"The properties for the table rows.","$ref":"#/definitions/DocumentBodyTableRowBlockProperties"}}},"DocumentBodyTableRowBlockProperties":{"type":"object","properties":{"rowType":{"type":"string","description":"The type of the table row.","enum":["Header","Footer","Body"]},"alignment":{"type":"string","description":"The alignment for the table row.","enum":["Center","Left","Right"]},"height":{"type":"number","format":"float","description":"The height for the table row."},"borderStyle":{"type":"string","description":"The border style for the table row.","enum":["Solid","Dotted","Dashed","Double","Groove","Ridge","Inset","Outset","Hidden","None"]},"borderColor":{"type":"string","description":"The border color for the table row. For example black color - #000000"},"backgroundColor":{"type":"string","description":"The background color for the table row. For example black color - #000000"}}},"DocumentBodyVideo":{"type":"object","required":["url"],"properties":{"url":{"type":"string","description":"The URL for the video."},"properties":{"description":"The properties for the video.","$ref":"#/definitions/DocumentBodyVideoProperties"}}},"DocumentBodyVideoProperties":{"type":"object","properties":{"backgroundColor":{"type":"string","description":"The background color for the video. The valid values in hex color code representation. For example black color - #000000"},"align":{"type":"string","description":"The align type for the video.","enum":["Center","Left","Right","Justify"]},"indentation":{"type":"number","format":"float","description":"The indentation for the video. The valid values in 'em'."}}},"DocumentBodyWithHighlight":{"type":"object","required":["blocks"],"properties":{"blocks":{"type":"array","description":"The list of building blocks for the document body.","items":{"$ref":"#/definitions/DocumentBodyBlockWithHighlight"}}}},"DocumentContentBlock":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The type of the paragraph block.","enum":["Text","Image","Video"]},"text":{"description":"Text. It must contain a value if the type of the block is Text.","$ref":"#/definitions/DocumentText"},"image":{"description":"Image. It must contain a value if the type of the block is Image.","$ref":"#/definitions/DocumentBodyImage"},"video":{"description":"Video. It must contain a value if the type of the block is Video.","$ref":"#/definitions/DocumentBodyVideo"}}},"DocumentContentBlockWithHighlight":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The type of the paragraph block.","enum":["Text","Image","Video"]},"text":{"description":"Text. It must contain a value if the type of the block is Text.","$ref":"#/definitions/DocumentText"},"image":{"description":"Image. It must contain a value if the type of the block is Image.","$ref":"#/definitions/DocumentBodyImage"},"video":{"description":"Video. It must contain a value if the type of the block is Video.","$ref":"#/definitions/DocumentBodyVideo"},"answerHighlight":{"description":"The block highlight data.","$ref":"#/definitions/DocumentContentHighlightIndex"}}},"DocumentContentHighlightIndex":{"type":"object","properties":{"startIndex":{"type":"integer","format":"int32","description":"Highlight text start index."},"endIndex":{"type":"integer","format":"int32","description":"Highlight text end index."}}},"DocumentElementLength":{"type":"object","required":["unit","value"],"properties":{"value":{"type":"number","format":"float","description":"The length value of the element in the selected unit."},"unit":{"type":"string","description":"The unit of length.","enum":["Em","Percentage","Px"]}}},"DocumentListContentBlock":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The type of the list block.","enum":["Text","Image","OrderedList","UnorderedList","Video"]},"text":{"description":"Text. It must contain a value if the type of the block is Text.","$ref":"#/definitions/DocumentText"},"image":{"description":"Image. It must contain a value if the type of the block is Image.","$ref":"#/definitions/DocumentBodyImage"},"list":{"description":"List. It must contain a value if the type of the block is UnorderedList or OrderedList.","$ref":"#/definitions/DocumentBodyList"},"video":{"description":"Video. It must contain a value if the type of the block is Video.","$ref":"#/definitions/DocumentBodyVideo"}}},"DocumentTableContentBlock":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The type of the block for the table cell. This determines which body block object (paragraph, list, video, image or table) would have a value.","enum":["Paragraph","Text","Image","Video","OrderedList","UnorderedList","Table"]},"paragraph":{"description":"Paragraph. It must contain a value if the type of the block is Paragraph.","$ref":"#/definitions/DocumentBodyParagraph"},"text":{"description":"Text. It must contain a value if the type of the block is Text.","$ref":"#/definitions/DocumentText"},"image":{"description":"Image. It must contain a value if the type of the block is Image.","$ref":"#/definitions/DocumentBodyImage"},"video":{"description":"Video. It must contain a value if the type of the block is Video.","$ref":"#/definitions/DocumentBodyVideo"},"list":{"description":"List. It must contain a value if the type of the block is UnorderedList or OrderedList.","$ref":"#/definitions/DocumentBodyList"},"table":{"description":"Table. It must contain a value if the type of the block is Table.","$ref":"#/definitions/DocumentBodyTable"}}},"DocumentText":{"type":"object","required":["text"],"properties":{"text":{"type":"string","description":"Text."},"marks":{"type":"array","description":"The unique list of marks (whether it is bold and/or underlined etc.) for the text.","uniqueItems":true,"items":{"type":"string","enum":["Bold","Italic","Underline","Strikethrough","Subscript","Superscript"]}},"hyperlink":{"type":"string","description":"The URL of the page OR an email OR the reference to the knowledge article that the hyperlink goes to. Possible URL value types are https:// | mailto: | grn:knowledge:::documentVariation/// | grn:knowledge:::document// | grn:knowledge:::category// | grn:knowledge:::label//"},"properties":{"description":"The properties for the text.","$ref":"#/definitions/DocumentTextProperties"}}},"DocumentTextProperties":{"type":"object","properties":{"fontSize":{"type":"string","description":"The font size for the text. The valid values in 'em'.","enum":["XxSmall","XSmall","Small","Medium","Large","XLarge","XxLarge","XxxLarge"]},"textColor":{"type":"string","description":"The text color for the text. The valid values in hex color code representation. For example black color - #000000"},"backgroundColor":{"type":"string","description":"The background color for the text. The valid values in hex color code representation. For example black color - #000000"}}},"DocumentVariationAnswer":{"type":"object","required":["contexts"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the variation.","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"The creation date-time for the document variation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"The last modification date-time for the document variation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"documentVersion":{"description":"The version of the document.","$ref":"#/definitions/AddressableEntityRef"},"contexts":{"type":"array","description":"The context values associated with the variation.","items":{"$ref":"#/definitions/DocumentVariationContext"}},"document":{"description":"The reference to document to which the variation is associated.","readOnly":true,"$ref":"#/definitions/KnowledgeDocumentReference"},"priority":{"type":"integer","format":"int32","description":"The priority of the variation."},"name":{"type":"string","description":"The name of the variation."},"body":{"description":"The content for the variation.","$ref":"#/definitions/DocumentBodyWithHighlight"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DocumentVariationContext":{"type":"object","required":["context","values"],"properties":{"context":{"description":"The knowledge context associated with the variation.","$ref":"#/definitions/KnowledgeContextReference"},"values":{"type":"array","description":"The list of knowledge context values associated with the variation.","items":{"$ref":"#/definitions/KnowledgeContextValueReference"}}}},"KnowledgeAnswerDocumentResponse":{"type":"object","properties":{"id":{"type":"string","description":"The document id."},"title":{"type":"string","description":"The document title."},"answer":{"type":"string","description":"The answer found inside a variationContent."},"variation":{"description":"The variation with the answer's highlight data.","$ref":"#/definitions/DocumentVariationAnswer"}}},"KnowledgeAnswerDocumentsResponse":{"type":"object","properties":{"results":{"type":"array","description":"The results with answers if the answerMode request property is not set or contains \"AnswerHighlight\". Empty array otherwise.","items":{"$ref":"#/definitions/KnowledgeAnswerDocumentResponse"}},"answerGeneration":{"description":"The results with AI-generated answer if the answerMode request property contains \"AnswerGeneration\".","$ref":"#/definitions/KnowledgeAnswerGenerationResponse"}}},"KnowledgeAnswerGenerationResponse":{"type":"object","properties":{"answer":{"type":"string","description":"The AI-generated answer."},"documents":{"type":"array","description":"The documents used for answer generation.","items":{"$ref":"#/definitions/AnswerGenerationDocument"}}}},"KnowledgeContextReference":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the knowledge context."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"KnowledgeContextValueReference":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the knowledge context value."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"KnowledgeDocumentReference":{"type":"object","required":["id","knowledgeBase"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the document."},"knowledgeBase":{"description":"The knowledge base that the document belongs to.","$ref":"#/definitions/KnowledgeBaseReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"KnowledgeDocumentsAnswerFilter":{"type":"object","required":["variationIds"],"properties":{"query":{"type":"string","description":"The search query."},"language":{"type":"string","description":"The language of the documents.","enum":["en-US","en-UK","en-AU","en-CA","en-HK","en-IN","en-IE","en-NZ","en-PH","en-SG","en-ZA","de-DE","de-AT","de-CH","es-AR","es-CO","es-MX","es-US","es-ES","fr-FR","fr-BE","fr-CA","fr-CH","pt-BR","pt-PT","nl-NL","nl-BE","it-IT","ca-ES","tr-TR","sv-SE","fi-FI","nb-NO","da-DK","ja-JP","ar-AE","zh-CN","zh-TW","zh-HK","ko-KR","pl-PL","hi-IN","th-TH","hu-HU","vi-VN","uk-UA"]},"appType":{"type":"string","description":"The appType","enum":["Assistant","BotFlow","MessengerKnowledgeApp","SmartAdvisor","SupportCenter"]},"queryType":{"type":"string","description":"The query type","enum":["Unknown","Article","AutoSearch","Category","ManualSearch","Recommendation","Suggestion"]},"searchId":{"type":"string","description":"The search id."},"insertHighlightIntoVariationContent":{"type":"boolean","description":"If specified - insert highlight data into the variation content."},"answerMode":{"type":"array","description":"Allows extracted answers from an article (AnswerHighlight) and/or AI-generated answers (AnswerGeneration). Default mode: AnswerHighlight","items":{"type":"string","enum":["AnswerHighlight","AnswerGeneration"]}},"variationIds":{"type":"array","description":"The variation Ids to answer.","items":{"type":"string"},"maxItems":10,"minItems":1}}},"DocumentBody":{"type":"object","required":["blocks"],"properties":{"blocks":{"type":"array","description":"The list of building blocks for the document body.","items":{"$ref":"#/definitions/DocumentBodyBlock"}}}},"DocumentBodyBlock":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The type of the block for the body. This determines which body block object (paragraph, list, video, image or table) would have a value.","enum":["Paragraph","Image","Video","OrderedList","UnorderedList","Table"]},"image":{"description":"Image. It must contain a value if the type of the block is Image.","$ref":"#/definitions/DocumentBodyImage"},"video":{"description":"Video. It must contain a value if the type of the block is Video.","$ref":"#/definitions/DocumentBodyVideo"},"list":{"description":"List. It must contain a value if the type of the block is UnorderedList or OrderedList.","$ref":"#/definitions/DocumentBodyList"},"table":{"description":"Table. It must contain a value if type of the block is Table.","$ref":"#/definitions/DocumentBodyTable"},"paragraph":{"description":"Paragraph. It must contain a value if the type of the block is Paragraph.","$ref":"#/definitions/DocumentBodyParagraph"}}},"DocumentVariation":{"type":"object","required":["contexts"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the variation.","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"The creation date-time for the document variation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"The last modification date-time for the document variation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"documentVersion":{"description":"The version of the document.","$ref":"#/definitions/AddressableEntityRef"},"contexts":{"type":"array","description":"The context values associated with the variation.","items":{"$ref":"#/definitions/DocumentVariationContext"}},"document":{"description":"The reference to document to which the variation is associated.","readOnly":true,"$ref":"#/definitions/KnowledgeDocumentReference"},"priority":{"type":"integer","format":"int32","description":"The priority of the variation."},"name":{"type":"string","description":"The name of the variation."},"body":{"description":"The content for the variation.","$ref":"#/definitions/DocumentBody"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"KnowledgeDocumentAlternative":{"type":"object","required":["autocomplete","phrase"],"properties":{"phrase":{"type":"string","description":"Alternate phrasing to the document title, having a limit of 500 words."},"autocomplete":{"type":"boolean","description":"Autocomplete enabled for the alternate phrase."}}},"KnowledgeDocumentResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"title":{"type":"string","description":"Document title, having a limit of 500 words."},"visible":{"type":"boolean","description":"Indicates if the knowledge document should be included in search results."},"alternatives":{"type":"array","description":"List of alternate phrases related to the title which improves search results.","items":{"$ref":"#/definitions/KnowledgeDocumentAlternative"}},"state":{"type":"string","description":"State of the document.","enum":["Draft","Published","Archived"]},"dateCreated":{"type":"string","format":"date-time","description":"Document creation date-time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Document last modification date-time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateImported":{"type":"string","format":"date-time","description":"Document import date-time, or null if was not imported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"lastPublishedVersionNumber":{"type":"integer","format":"int32","description":"The last published version number of the document."},"datePublished":{"type":"string","format":"date-time","description":"The date on which the document was last published. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"The user who created the document.","readOnly":true,"$ref":"#/definitions/UserReference"},"modifiedBy":{"description":"The user who modified the document.","readOnly":true,"$ref":"#/definitions/UserReference"},"documentVersion":{"description":"The version of the document.","$ref":"#/definitions/AddressableEntityRef"},"category":{"description":"The reference to category associated with the document.","$ref":"#/definitions/CategoryResponse"},"labels":{"type":"array","description":"The references to labels associated with the document.","items":{"$ref":"#/definitions/LabelResponse"}},"knowledgeBase":{"description":"Knowledge base to which the document belongs to.","$ref":"#/definitions/KnowledgeBaseReference"},"externalId":{"type":"string","description":"The reference to external id associated with the document."},"externalUrl":{"type":"string","description":"The URL to external document."},"source":{"description":"The reference to source associated with the document.","$ref":"#/definitions/AddressableEntityRef"},"readonly":{"type":"boolean","description":"Whether the document is read-only."},"variations":{"type":"array","description":"Variations of the document.","items":{"$ref":"#/definitions/DocumentVariation"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"KnowledgeDocumentReq":{"type":"object","required":["title"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"title":{"type":"string","description":"Document title."},"visible":{"type":"boolean","description":"Indicates if the knowledge document should be included in search results."},"alternatives":{"type":"array","description":"List of alternate phrases related to the title which improves search results.","items":{"$ref":"#/definitions/KnowledgeDocumentAlternative"}},"categoryId":{"type":"string","description":"The category associated with the document."},"labelIds":{"type":"array","description":"The ids of labels associated with the document.","items":{"type":"string"}},"externalId":{"type":"string","description":"The external id associated with the document."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"KnowledgeDocumentVersion":{"type":"object","required":["restoreFromVersionId"],"properties":{"id":{"type":"string","description":"Globally unique identifier for the document version.","readOnly":true},"datePublished":{"type":"string","format":"date-time","description":"Published date of document version. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"document":{"description":"The document which is versioned.","readOnly":true,"$ref":"#/definitions/KnowledgeDocumentResponse"},"restoreFromVersionId":{"type":"string","description":"The globally unique identifier for the document version. If the value is provided, the document is restored to the given version. If not, it publishes the draft changes as a new version of the document."},"versionNumber":{"type":"integer","format":"int32","description":"Version Number of the document.","readOnly":true},"dateExpires":{"type":"string","format":"date-time","description":"Expiry date of document version, applicable only to the 'Archived' version of the document. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"KnowledgeDocumentVersionListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/KnowledgeDocumentVersion"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"KnowledgeDocumentResponseListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/KnowledgeDocumentResponse"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"BulkResponse":{"type":"object","properties":{"results":{"type":"array","description":"A list of the results from the bulk operation.","items":{"$ref":"#/definitions/BulkResult"}},"errorCount":{"type":"integer","format":"int32","description":"The number of errors from the bulk operation."},"errorIndexes":{"type":"array","description":"An index of where the errors are in the listing.","items":{"type":"integer","format":"int32"}}}},"DocumentVariationListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DocumentVariation"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"KnowledgeDocumentVersionVariation":{"type":"object","required":["contexts"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the variation.","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"The creation date-time for the document variation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"The last modification date-time for the document variation. Date time is represented as an ISO-8601 string. 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Article: Full article was shown. Snippet: A snippet from the article was shown. 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It can be a built-in one such as builtin:number or a custom entity type such as BeverageType."},"entityName":{"type":"string","description":"The name that this named entity type is bound to."}}},"NamedEntityTypeDefinition":{"type":"object","required":["mechanism","name"],"properties":{"name":{"type":"string","description":"The name of the entity type."},"description":{"type":"string","description":"Description of the of the named entity type."},"mechanism":{"description":"The mechanism enabling detection of the named entity type.","$ref":"#/definitions/NamedEntityTypeMechanism"}}},"NamedEntityTypeItem":{"type":"object","required":["value"],"properties":{"value":{"type":"string","description":"A value for an named entity type definition."},"synonyms":{"type":"array","description":"Synonyms for the given named entity value.","items":{"type":"string"}},"additionalLanguages":{"type":"object","description":"Additional Language Synonyms for the given named entity value.","additionalProperties":{"$ref":"#/definitions/AdditionalLanguagesSynonyms"}}}},"NamedEntityTypeMechanism":{"type":"object","required":["items","type"],"properties":{"items":{"type":"array","description":"The items that define the named entity type.","items":{"$ref":"#/definitions/NamedEntityTypeItem"}},"restricted":{"type":"boolean","description":"Whether the named entity type is restricted to the items provided. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"trainingStatus":{"type":"string","description":"The training status of the NLU domain version.","readOnly":true,"enum":["Untrained","Training","Trained","Error","Unknown"]},"evaluationStatus":{"type":"string","description":"The evaluation status of the NLU domain version.","readOnly":true,"enum":["Unevaluated","Evaluating","Evaluated","Error"]},"intents":{"type":"array","description":"The intents defined for this NLU domain version.","items":{"$ref":"#/definitions/IntentDefinition"}},"entityTypes":{"type":"array","description":"The entity types defined for this NLU domain version.","items":{"$ref":"#/definitions/NamedEntityTypeDefinition"}},"entities":{"type":"array","description":"The entities defined for this NLU domain version.This field is mutually exclusive with entityTypeBindings","items":{"$ref":"#/definitions/NamedEntityDefinition"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"NluUtterance":{"type":"object","required":["segments"],"properties":{"id":{"type":"string","description":"ID of the utterance.","readOnly":true},"source":{"type":"string","description":"The source of the utterance.","enum":["Generated","User"]},"segments":{"type":"array","description":"The list of segments that that constitute this utterance for the given intent.","items":{"$ref":"#/definitions/NluUtteranceSegment"}}}},"NluUtteranceSegment":{"type":"object","required":["text"],"properties":{"text":{"type":"string","description":"The text of the segment."},"entity":{"description":"The entity annotation of the segment.","$ref":"#/definitions/NamedEntityAnnotation"}}},"NluDomainListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/NluDomain"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DetectedNamedEntity":{"type":"object","properties":{"name":{"type":"string","description":"The name of the detected named entity.","readOnly":true},"entityType":{"type":"string","description":"The type of the detected named entity.","readOnly":true},"probability":{"type":"number","format":"double","description":"The probability of the detected named entity.","readOnly":true},"value":{"description":"The value of the detected named entity.","readOnly":true,"$ref":"#/definitions/DetectedNamedEntityValue"}}},"DetectedNamedEntityValue":{"type":"object","properties":{"raw":{"type":"string","description":"The raw value of the detected named entity.","readOnly":true},"resolved":{"type":"string","description":"The resolved value of the detected named entity.","readOnly":true},"unit":{"type":"string","description":"The unit of the detected amount of money entity, e.g. EUR, USD.","readOnly":true,"allowEmptyValue":true}}},"IntentFeedback":{"type":"object","properties":{"name":{"type":"string","description":"The name of the detected intent.","readOnly":true},"probability":{"type":"number","format":"double","description":"The probability of the detected intent.","readOnly":true},"entities":{"type":"array","description":"The collection of named entities detected.","readOnly":true,"items":{"$ref":"#/definitions/DetectedNamedEntity"}},"assessment":{"type":"string","description":"The assessment on the detection for feedback text.","enum":["Incorrect","Correct","Unknown","Disabled"]}}},"NluFeedbackResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"text":{"type":"string","description":"The feedback text."},"intents":{"type":"array","description":"Detected intent of the utterance","items":{"$ref":"#/definitions/IntentFeedback"}},"version":{"description":"The domain version of the feedback.","readOnly":true,"$ref":"#/definitions/NluDomainVersion"},"dateCreated":{"type":"string","format":"date-time","description":"The date when the feedback was created. 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Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd","readOnly":true},"dateCompleted":{"type":"string","format":"date-time","example":"2020-05-20T23:56:07.268","description":"Date when the mining process was completed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"message":{"type":"string","description":"Mining message if present.","readOnly":true},"errorInfo":{"description":"Error Information","readOnly":true,"$ref":"#/definitions/MinerErrorInfo"},"warningInfo":{"description":"Warning Information","readOnly":true,"$ref":"#/definitions/MinerErrorInfo"},"conversationDataUploaded":{"type":"boolean","description":"Flag to indicate whether data file to be mined was uploaded.","readOnly":true},"mediaType":{"type":"string","description":"Media type for filtering conversations.","readOnly":true,"enum":["Chat","Call","Message","Email"]},"participantType":{"type":"string","description":"Type of the participant, either agent, customer or both.","readOnly":true,"enum":["Customer","Agent","Both"]},"queueIds":{"type":"array","description":"List of queue IDs for filtering conversations.","readOnly":true,"items":{"type":"string"}},"dateTriggered":{"type":"string","format":"date-time","example":"2020-04-30T23:56:07.268","description":"Date when the miner started execution. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","example":"2020-04-30T23:56:07.268","description":"Date when the miner was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"latestDraftVersion":{"description":"Latest draft details of the miner.","readOnly":true,"$ref":"#/definitions/Draft"},"conversationsFetchedCount":{"type":"integer","format":"int32","description":"Number of conversations/transcripts fetched.","readOnly":true},"conversationsValidCount":{"type":"integer","format":"int32","description":"Number of conversations/recordings/transcripts that were found valid for mining purposes.","readOnly":true},"getminedItemCount":{"type":"integer","format":"int32","description":"Number of intents or topics based on the miner type.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MinerErrorInfo":{"type":"object","properties":{"message":{"type":"string"},"code":{"type":"string"},"messageWithParams":{"type":"string","description":"Error message with params included."},"messageParams":{"type":"object","description":"Map of variables and params for the error message.","additionalProperties":{"type":"object"}}}},"DraftRequest":{"type":"object","properties":{"intents":{"type":"array","description":"Draft intent object.","items":{"$ref":"#/definitions/DraftIntents"}},"topics":{"type":"array","description":"Draft topic object.","items":{"$ref":"#/definitions/DraftTopicRequest"}}}},"DraftTopicRequest":{"type":"object","required":["id","name","phrases"],"properties":{"id":{"type":"string","description":"Id for a topic."},"name":{"type":"string","description":"Name/Label for a topic."},"phrases":{"type":"array","description":"The phrases that are extracted for a topic.","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DraftListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Draft"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"MinerIntent":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","example":"pay bill.","description":"Intent name."},"miner":{"description":"The miner to which the intent belongs.","$ref":"#/definitions/Miner"},"utterances":{"type":"array","description":"The utterances that are extracted for an Intent.","items":{"$ref":"#/definitions/Utterance"}},"analyticVolumePercent":{"type":"number","format":"double","example":21.5,"description":"Percentage of conversations belonging to the intent."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Utterance":{"type":"object","properties":{"utteranceText":{"type":"string","example":"I want to pay bill.","description":"Utterance text"}}},"MinedIntentsListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/MinerIntent"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"MinerExecuteRequest":{"type":"object","properties":{"dateStart":{"type":"string","format":"date","example":"2020-04-01","description":"Start date for the date range to mine. 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For example: yyyy-MM-dd"},"uploadKey":{"type":"string","example":"intent-miner/raw-utterances/imports/org_id/request_id.mine_id.json","description":"Location of input conversations."},"mediaType":{"type":"string","description":"Media type for filtering conversations.","enum":["Chat","Call","Message","Email"]},"participantType":{"type":"string","description":"Type of the participant, either agent, customer or both.","enum":["Customer","Agent","Both"]},"queueIds":{"type":"array","example":"[ \"7fe8a4ce-7435-4c78-a83f-47c3943e53eb\", \"18c744bf-34d5-452a-b6d6-9af95628aa50\"]","description":"List of queue IDs for filtering conversations.","items":{"type":"string"}}}},"MinerListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Miner"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"MinerTopic":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the 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this object","readOnly":true}}},"NluConfusionMatrixColumn":{"type":"object","required":["name","value"],"properties":{"name":{"type":"string","description":"The name of the intent for the column."},"value":{"type":"number","format":"float","description":"The confusion value between the intents"}}},"NluConfusionMatrixRow":{"type":"object","required":["columns","name"],"properties":{"name":{"type":"string","description":"The name of the intent for the row."},"columns":{"type":"array","description":"The columns of confusion matrix for the intent","items":{"$ref":"#/definitions/NluConfusionMatrixColumn"}}}},"NluDomainVersionQualityReport":{"type":"object","required":["confusionMatrix","summary","version"],"properties":{"version":{"description":"The domain and version details of the quality report","$ref":"#/definitions/NluDomainVersion"},"confusionMatrix":{"type":"array","description":"The confusion matrix for the Domain 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For WhatsApp, ignored."},"media":{"description":"Media template header image.","$ref":"#/definitions/ContentAttachment"},"parameters":{"type":"array","description":"Template parameters for placeholders in template.","items":{"$ref":"#/definitions/NotificationTemplateParameter"}}},"description":"Template header object."},"NotificationTemplateParameter":{"type":"object","required":["text"],"properties":{"name":{"type":"string","description":"Parameter name."},"text":{"type":"string","description":"Parameter text value."}},"description":"Template parameters for placeholders in template."},"RecipientAdditionalIdentifier":{"type":"object","required":["type","value"],"properties":{"type":{"type":"string","description":"Type of the Identifier","readOnly":true,"enum":["Deployment","Subject","Topic","IngestionRule","IngestionRuleVersion"]},"value":{"type":"string","description":"The Identifier value.","readOnly":true}},"description":"Additional identifiers for describing messaging recipient."},"IpAddressRange":{"type":"object","properties":{"cidr":{"type":"string"},"service":{"type":"string","enum":["data-actions","smtp","audiohook","open-messaging","api","audio-connector","byot-stt","bot-connector"]},"region":{"type":"string"}}},"IpAddressRangeListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/IpAddressRange"}}}},"ActionEventRequest":{"type":"object","required":["actionId","actionState","sessionId"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"sessionId":{"type":"string","description":"UUID of the customer session for this action."},"actionId":{"type":"string","description":"UUID for the action, as returned by the Ping endpoint when the action was qualified."},"actionState":{"type":"string","description":"State the action is transitioning to.","enum":["accepted","rejected","timedout","errored","ignored","qualified","offered","started","engaged","qualifiedOutsideSchedule","offeredOutsideSchedule","abandoned","completed","frequencyCapReached"]},"errorCode":{"type":"string","description":"Client defined error code (when state transitions to errored)"},"errorMessage":{"type":"string","description":"Message of the error returned when the action fails (when state transitions to errored)"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AppEventResponse":{"type":"object","required":["app","attributes","createdDate","customerId","customerIdType","device","eventName","id","screenName","session","traits"],"properties":{"id":{"type":"string","description":"System-generated UUID for the event."},"customerId":{"type":"string","description":"Identifier of the customer in the source of the event."},"customerIdType":{"type":"string","description":"Type of identifier for the customer ID (cookie, email etc.)."},"eventName":{"type":"string","description":"Represents the action the customer performed. 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Date time is represented as an ISO-8601 string. 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These attributes provide additional context about the event. For example, items_in_cart or subscription_level.","additionalProperties":{"$ref":"#/definitions/CustomEventAttribute"}},"traits":{"type":"object","description":"Traits are attributes intrinsic to the customer that may be sent in selected events, (e.g. email, lastName, cellPhone). Traits are used to collect information for identity resolution. For example, the same person might be using an application on different devices which might create two sessions with different customerIds. Additional information can be provided as traits to help link those two sessions and customers to a single external contact through common identifiers that were submitted via a form fill, message, or other input in both sessions.","additionalProperties":{"$ref":"#/definitions/CustomEventAttribute"}},"customerCookieId":{"type":"string","description":"A UUID representing the customer associated with the app event. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"RequestDevice":{"type":"object","required":["category","osFamily","osVersion","type"],"properties":{"category":{"type":"string","description":"Device category.","enum":["desktop","mobile","tablet","other"]},"type":{"type":"string","description":"Device type (e.g. iPad, iPhone, Other)."},"isMobile":{"type":"boolean","description":"Flag that is true for mobile devices."},"screenHeight":{"type":"integer","format":"int32","description":"Device's screen height."},"screenWidth":{"type":"integer","format":"int32","description":"Device's screen width."},"screenDensity":{"type":"integer","format":"int32","description":"Device's screen density, measured as a scale factor where a value of 1 represents a baseline 1:1 ratio of pixels to logical (device-independent) pixels."},"fingerprint":{"type":"string","description":"Fingerprint generated by looking at the individual device features."},"osFamily":{"type":"string","description":"Operating system family."},"osVersion":{"type":"string","description":"Operating system version."},"manufacturer":{"type":"string","description":"Manufacturer of the device."}}},"DeploymentPing":{"type":"object","properties":{"actions":{"type":"array","description":"Collection of actions to be offered or displayed to the visitor.","items":{"$ref":"#/definitions/DeploymentWebAction"}},"pollIntervalMilliseconds":{"type":"integer","format":"int32","description":"Custom poll interval in milliseconds; when the return value is -1, disable pings."}}},"DeploymentWebAction":{"type":"object","required":["actionMapId","actionMapVersion","id","mediaType","sessionId"],"properties":{"id":{"type":"string","description":"System-generated UUID for the action."},"mediaType":{"type":"string","description":"Action media type used to deliver the action.","enum":["webchat","webMessagingOffer","contentOffer","integrationAction","architectFlow","openAction"]},"customerId":{"type":"string","description":"ID string of the customer that the action was triggered for."},"customerIdType":{"type":"string","description":"Type of the customer ID that the action was triggered for."},"actionMapId":{"type":"string","description":"ID of the action map that triggered the action."},"actionMapVersion":{"type":"integer","format":"int32","description":"Version of the action map that triggered the action."},"sessionId":{"type":"string","description":"ID of the session that the action was triggered for."},"webMessagingOfferProperties":{"description":"Web messaging offer specific properties.","$ref":"#/definitions/WebMessagingOfferProperties"},"contentOfferProperties":{"description":"Content offer specific properties.","$ref":"#/definitions/ContentOffer"},"openActionProperties":{"description":"Open action specific properties.","$ref":"#/definitions/OpenActionProperties"}}},"OpenActionProperties":{"type":"object","properties":{"openActionName":{"type":"string","description":"The specific type of the open action."},"configurationFields":{"type":"object","description":"Custom fields defined in the schema referenced by the open action type selected.","additionalProperties":{"type":"object"}}}},"WebMessagingOfferProperties":{"type":"object","properties":{"offerText":{"type":"string","description":"Text value to be used when inviting a visitor to engage with a web messaging offer."}}},"ResponsePage":{"type":"object","required":["domain","hostname","pathname","title","url"],"properties":{"url":{"type":"string","description":"The page URL."},"title":{"type":"string","description":"Title of the page."},"domain":{"type":"string","description":"Domain of the page's URL."},"fragment":{"type":"string","description":"Fragment or hash of the page's URL."},"hostname":{"type":"string","description":"Hostname of the page's URL."},"keywords":{"type":"string","description":"Keywords from the HTML tag of the page."},"lang":{"type":"string","description":"ISO 639-1 language code for the page as defined in the tag."},"pathname":{"type":"string","description":"Path name of the page for the event."},"queryString":{"type":"string","description":"Query string that is passed to the page in the current event."}}},"WebEventBrowser":{"type":"object","required":["family","version"],"properties":{"family":{"type":"string","description":"Browser family (e.g. Chrome, Safari, Firefox)."},"version":{"type":"string","description":"Browser version (e.g. 68.0.3440.84)."},"lang":{"type":"string","description":"Language the browser is set to. 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Highlight: A highlighted answer in a snippet was shown.","enum":["Unknown","Article","Snippet","Highlight"]},"sessionId":{"type":"string","description":"Knowledge session ID.","readOnly":true},"application":{"description":"The client application in which the document content was copied.","readOnly":true,"$ref":"#/definitions/KnowledgeGuestSearchClientApplication"}}},"KnowledgeGuestDocumentPresentation":{"type":"object","required":["documents"],"properties":{"documents":{"type":"array","description":"The presented documents","items":{"$ref":"#/definitions/KnowledgeDocumentVersionVariationReference"}},"searchId":{"type":"string","description":"The search that surfaced the documents that were presented."},"queryType":{"type":"string","description":"The type of the query that surfaced the documents.","enum":["Unknown","Article","AutoSearch","Category","ManualSearch","Recommendation","Suggestion"]},"surfacingMethod":{"type":"string","description":"The method how knowledge was surfaced. Article: Full article was shown. Snippet: A snippet from the article was shown. 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Currently localized languages: da, de, en-US, es, fi, fr, it, ja, ko, nl, no, pl, pt-BR, sv, th, tr, zh-CH, zh-TW"},"header":{"type":"string","description":"Markdown text for the top of the form."},"footer":{"type":"string","description":"Markdown text for the bottom of the form."},"questionGroups":{"type":"array","description":"A list of question groups","items":{"$ref":"#/definitions/SurveyQuestionGroup"}},"publishedVersions":{"description":"List of published version of this form","readOnly":true,"$ref":"#/definitions/DomainEntityListingSurveyForm"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SurveyQuestion":{"type":"object","properties":{"id":{"type":"string"},"text":{"type":"string"},"helpText":{"type":"string"},"type":{"type":"string","enum":["multipleChoiceQuestion","freeTextQuestion","npsQuestion","readOnlyTextBlockQuestion"]},"naEnabled":{"type":"boolean"},"visibilityCondition":{"$ref":"#/definitions/VisibilityCondition"},"answerOptions":{"type":"array","description":"Options from which to choose an answer for this question. Only used by Multiple Choice type questions.","items":{"$ref":"#/definitions/AnswerOption"}},"maxResponseCharacters":{"type":"integer","format":"int32","description":"How many characters are allowed in the text response to this question. Used by NPS and Free Text question types."},"explanationPrompt":{"type":"string","description":"Prompt for details explaining the chosen NPS score. Used by NPS questions."}}},"SurveyQuestionGroup":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"type":{"type":"string"},"naEnabled":{"type":"boolean"},"questions":{"type":"array","items":{"$ref":"#/definitions/SurveyQuestion"}},"visibilityCondition":{"$ref":"#/definitions/VisibilityCondition"}}},"SurveyQuestionGroupScore":{"type":"object","properties":{"questionGroupId":{"type":"string"},"totalScore":{"type":"number","format":"float","description":"Score of all questions in the group"},"maxTotalScore":{"type":"number","format":"float","description":"Maximum possible score of all questions in the group"},"markedNA":{"type":"boolean","description":"True when the evaluation is submitted with a question group that does not have any answers. Only allowed when naEnabled is true or if set by the system"},"systemMarkedNA":{"type":"boolean","description":"If markedNA is true, systemMarkedNA indicates whether it was marked by a user or by the system due to visibility conditions. Always false if markedNA is false."},"questionScores":{"type":"array","items":{"$ref":"#/definitions/SurveyQuestionScore"}}}},"SurveyQuestionScore":{"type":"object","properties":{"questionId":{"type":"string"},"answerId":{"type":"string"},"score":{"type":"integer","format":"int32","description":"Unweighted score of the question"},"markedNA":{"type":"boolean","description":"True when the evaluation is submitted with a question that does not have an answer. Only allowed when naEnabled is true or if set by the system"},"systemMarkedNA":{"type":"boolean","description":"If markedNA is true, systemMarkedNA indicates whether it was marked by a user or by the system due to visibility conditions. Always false if markedNA is false."},"assistedAnswerId":{"type":"string","description":"AnswerId found with evaluation assistance conditions"},"npsScore":{"type":"integer","format":"int32"},"npsTextAnswer":{"type":"string"},"freeTextAnswer":{"type":"string"}}},"SurveyScoringSet":{"type":"object","properties":{"totalScore":{"type":"number","format":"float"},"npsScore":{"type":"integer","format":"int32"},"questionGroupScores":{"type":"array","items":{"$ref":"#/definitions/SurveyQuestionGroupScore"}}}},"DocumentationResult":{"type":"object","required":["id"],"properties":{"id":{"type":"integer","format":"int32","description":"The globally unique identifier for the object."},"categories":{"type":"array","description":"The category of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"description":{"type":"string","description":"The description of the documentation entity. Will be returned in responses for certain entities."},"content":{"type":"string","description":"The text or html content for the documentation entity. Will be returned in responses for certain entities."},"excerpt":{"type":"string","description":"The excerpt of the documentation entity. Will be returned in responses for certain entities."},"link":{"type":"string","description":"URL link for the documentation entity. Will be returned in responses for certain entities."},"modified":{"type":"string","format":"date-time","description":"The modified date for the documentation entity. Will be returned in responses for certain entities. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"name":{"type":"string","description":"The name of the documentation entity. Will be returned in responses for certain entities."},"service":{"type":"array","description":"The service of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"slug":{"type":"string","description":"The slug of the documentation entity. Will be returned in responses for certain entities."},"title":{"type":"string","description":"The title of the documentation entity. Will be returned in responses for certain entities."},"get_type":{"type":"string","description":"The search type. Will be returned in responses for certain entities."},"facet_feature":{"type":"array","description":"The facet feature of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"facet_role":{"type":"array","description":"The facet role of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"facet_service":{"type":"array","description":"The facet service of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"faq_categories":{"type":"array","description":"The faq categories of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"releasenote_category":{"type":"array","description":"The releasenote category of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"releasenote_tag":{"type":"array","description":"The releasenote tag of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"service-area":{"type":"array","description":"The service area of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"video_categories":{"type":"array","description":"The video categories of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}}}},"DocumentationSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/DocumentationResult"}}}},"DocumentationSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/DocumentationSearchCriteria"}},"dateFormat":{"type":"string","description":"Set date format for criteria values when using date range search type. Supports Java date format syntax, example yyyy-MM-dd'T'HH:mm:ss.SSSX."},"type":{"type":"string","description":"Search Type","enum":["EXACT","STARTS_WITH","CONTAINS","TERM","TERMS","MATCH_ALL","SIMPLE","QUERY_STRING","MULTI_MATCH"]},"fields":{"type":"array","description":"Field names to search against","items":{"type":"string"},"x-genesys-search-fields":{"value":["title","content"]}}}},"DocumentationSearchRequest":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"},"pageNumber":{"type":"integer","format":"int32","description":"The page of resources you want to retrieve"},"sort":{"type":"array","description":"Multi-value sort order, list of multiple sort values","items":{"$ref":"#/definitions/SearchSort"}},"query":{"type":"array","items":{"$ref":"#/definitions/DocumentationSearchCriteria"}}}},"JsonNodeSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"description":"Search results","$ref":"#/definitions/ArrayNode"},"aggregations":{"$ref":"#/definitions/ArrayNode"}}},"GKNDocumentationResult":{"type":"object","required":["_type"],"properties":{"content":{"type":"string","description":"The text or html content for the documentation entity. Will be returned in responses for certain entities."},"link":{"type":"string","description":"URL link for the documentation entity. Will be returned in responses for certain entities."},"title":{"type":"string","description":"The title of the documentation entity. Will be returned in responses for certain entities."},"_type":{"type":"string","description":"The search type. Will be returned in responses for certain entities."}}},"GKNDocumentationSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/GKNDocumentationResult"}}}},"GKNDocumentationSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/GKNDocumentationSearchCriteria"}},"dateFormat":{"type":"string","description":"Set date format for criteria values when using date range search type. 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The token will have been previously generated with the \"POST /api/v2/signeddata\" resource."},"journeyContext":{"description":"A subset of the Journey System's data relevant to this conversation/session request (for external linkage and internal usage/context).","$ref":"#/definitions/JourneyContext"}}},"GuestMemberInfo":{"type":"object","required":["displayName"],"properties":{"displayName":{"type":"string","description":"The display name to use for the guest member in the conversation."},"firstName":{"type":"string","description":"The first name to use for the guest member in the conversation."},"lastName":{"type":"string","description":"The last name to use for the guest member in the conversation."},"email":{"type":"string","description":"The email address to use for the guest member in the conversation."},"phoneNumber":{"type":"string","description":"The phone number to use for the guest member in the conversation."},"avatarImageUrl":{"type":"string","format":"uri","description":"The URL to the avatar image to use for the guest member in the conversation, if any."},"customFields":{"type":"object","description":"Any custom fields of information, in key-value format, to attach to the guest member in the conversation.","additionalProperties":{"type":"string"}}}},"WebChatRoutingTarget":{"type":"object","required":["targetAddress","targetType"],"properties":{"targetType":{"type":"string","description":"The target type of the routing target, such as 'QUEUE'.","enum":["QUEUE"]},"targetAddress":{"type":"string","description":"The target of the route, in the format appropriate given the 'targetType'."},"skills":{"type":"array","description":"The list of skill names to use for routing.","items":{"type":"string"}},"language":{"type":"string","description":"The language name to use for routing."},"priority":{"type":"integer","format":"int64","description":"The priority to assign to the conversation for routing."}}},"WebDeploymentsRefreshJWTRequest":{"type":"object","required":["deploymentId","refreshToken"],"properties":{"refreshToken":{"type":"string","description":"Refresh token used to issue a new JWT."},"deploymentId":{"type":"string","description":"The WebDeployment ID"}}},"WebDeploymentsAuthorizationResponse":{"type":"object","properties":{"refreshToken":{"type":"string","description":"Refresh token used to issue a new JWT."},"jwt":{"type":"string"}}},"WebDeploymentsJourneyContext":{"type":"object","properties":{"journeyAction":{"description":"A subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)","$ref":"#/definitions/JourneyAction"},"customer":{"description":"Journey customer information. Used for linking the authenticated customer with the journey. ","$ref":"#/definitions/JourneyCustomer"},"customerSession":{"description":"Contains the Journey System's customer session details.","$ref":"#/definitions/JourneyCustomerSession"}}},"WebDeploymentsOAuthExchangeRequest":{"type":"object","required":["deploymentId"],"properties":{"deploymentId":{"type":"string","description":"The WebDeployment ID"},"journeyContext":{"description":"A Customer journey context.","$ref":"#/definitions/WebDeploymentsJourneyContext"},"oauth":{"$ref":"#/definitions/WebDeploymentsOAuthRequestParameters"}}},"WebDeploymentsOAuthRequestParameters":{"type":"object","required":["code","redirectUri"],"properties":{"code":{"type":"string","description":"The authorization code to be sent to the authentication server during the token request.\n Refer to https://openid.net/specs/openid-connect-core-1_0.html#AuthRequest"},"redirectUri":{"type":"string","description":"Redirect URI sent in the \"Authentication Request\"Refer to https://openid.net/specs/openid-connect-core-1_0.html#AuthRequest"},"nonce":{"type":"string","description":"Required if provided in the \"Authentication Request\". Otherwise should be empty.String value used to associate a Client session with an ID Token, and to mitigate replay attacks. The value is passed through unmodified from the Authentication Request to the ID Token. Refer to https://openid.net/specs/openid-connect-core-1_0.html#AuthRequest"},"maxAge":{"type":"integer","format":"int32","description":"Required if provided in the \"Authentication Request\". Otherwise should be empty.Specifies the allowable elapsed time in seconds since the last time the End-User was actively authenticated.Refer to https://openid.net/specs/openid-connect-core-1_0.html#AuthRequest"},"codeVerifier":{"type":"string","description":"Required if authorizing using Proof Key for Code Exchange (PKCE). Otherwise should be empty.Random URL-safe string with a minimum length of 43 characters generated at start of authorization flow to mitigate the threat of having the authorization code intercepted. Refer to https://datatracker.ietf.org/doc/html/rfc7636"},"iss":{"type":"string","description":"Optional parameter. Set it if authorization server discovery metadata authorization_response_iss_parameter_supported is enabled.\nRefer to https://datatracker.ietf.org/doc/html/rfc9207"}}},"AvailableTopic":{"type":"object","properties":{"description":{"type":"string"},"id":{"type":"string"},"permissionDetails":{"type":"array","description":"Full detailed permissions required to subscribe to the topic","items":{"$ref":"#/definitions/PermissionDetails"}},"requiresPermissions":{"type":"array","description":"Permissions required to subscribe to the topic","items":{"type":"string"}},"requiresDivisionPermissions":{"type":"boolean","description":"True if the subscribing user must belong to the same division as the topic object ID"},"requiresAnyValidator":{"type":"boolean","description":"If multiple permissions are required for this topic, such as both requiresCurrentUser and requiresDivisionPermissions, then true here indicates that meeting any one condition will satisfy the requirements; false indicates all conditions must be met."},"enforced":{"type":"boolean","description":"Whether or not the permissions on this topic are enforced"},"visibility":{"type":"string","description":"Visibility of this topic (Public or Preview)","enum":["Public","Preview"]},"schema":{"type":"object","additionalProperties":{"type":"object"}},"requiresCurrentUser":{"type":"boolean","description":"True if the topic user ID is required to match the subscribing user ID"},"requiresCurrentUserOrPermission":{"type":"boolean","description":"True if permissions are only required when the topic user ID does not match the subscribing user ID"},"transports":{"type":"array","description":"Transports that support events for the topic","items":{"type":"string","enum":["All","Websocket","EventBridge","ProcessAutomation"]}},"publicApiTemplateUriPaths":{"type":"array","items":{"type":"string"}},"topicParameters":{"type":"array","description":"Parameters in the topic name that can be substituted, in the order they appear in the topic name","items":{"type":"string"}}}},"AvailableTopicEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AvailableTopic"}}}},"PermissionDetails":{"type":"object","properties":{"type":{"type":"string","description":"The type of permission requirement","enum":["requiresCurrentUser","requiresPermissions","requiresDivisionPermissions","requiresAnyDivisionPermissions","requiresUserBeConversationParticipant"]},"permissions":{"type":"array","description":"List of required permissions","items":{"type":"string"}},"allowsCurrentUser":{"type":"boolean","description":"Whether the current user can subscribe, when division permissions are otherwise required"},"enforced":{"type":"boolean","description":"Whether or not this permission requirement is enforced"}}},"Channel":{"type":"object","properties":{"connectUri":{"type":"string","format":"uri"},"id":{"type":"string"},"expires":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"ChannelEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Channel"}}}},"ChannelTopic":{"type":"object","properties":{"id":{"type":"string"},"state":{"type":"string","enum":["Permitted","Rejected"]},"rejectionReason":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ChannelTopicEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ChannelTopic"}}}},"OAuthClientRequest":{"type":"object","required":["authorizedGrantType","name"],"properties":{"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"authorizedGrantType":{"type":"string","description":"The OAuth Grant/Client type supported by this client.\nCode Authorization Grant/Client type - Preferred client type where the Client ID and Secret are required to create tokens. Used where the secret can be secured.\nPKCE-Enabled Code Authorization grant type - Code grant type which requires PKCE challenge and verifier to create tokens. Used in public clients for increased security.\nImplicit grant type - Client ID only is required to create tokens. Used in browser and mobile apps where the secret can not be secured.\nSAML2-Bearer extension grant type - SAML2 assertion provider for user authentication at the token endpoint.\nClient Credential grant type - Used to created access tokens that are tied only to the client.\n","enum":["CODE","TOKEN","SAML2-BEARER","PASSWORD","CLIENT-CREDENTIALS"]},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"state":{"type":"string","description":"The state of the OAuth client.\nActive: The OAuth client can be used to create access tokens. This is the default state.\nDisabled: Access tokens created by the client are invalid and new ones cannot be created.\nInactive: Access tokens cannot be created with this OAuth client and it will be deleted.","enum":["active","disabled","inactive"]},"dateToDelete":{"type":"string","format":"date-time","description":"The time at which this client will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"UsageExecutionResult":{"type":"object","properties":{"executionId":{"type":"string","description":"The id of the query execution"},"resultsUri":{"type":"string","description":"URI where the query results can be retrieved"}}},"ApiUsageClientQuery":{"type":"object","required":["interval"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"granularity":{"type":"string","description":"Date granularity of the results","enum":["Day","Week","Month"]},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Enables retrieving only named metrics. If omitted, all metrics that are available will be returned (like SELECT *).","items":{"type":"string","enum":["Status200","Status300","Status400","Status500","Status429","Requests"]}},"groupBy":{"type":"array","description":"Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group.","items":{"type":"string","enum":["OAuthClientId","OrganizationId","TemplateUri","HttpMethod"]}}}},"ApiUsageQueryResult":{"type":"object","properties":{"results":{"type":"array","description":"Query results","items":{"$ref":"#/definitions/ApiUsageRow"}},"queryStatus":{"type":"string","description":"Query status","enum":["Complete","Failed","Running"]},"cursors":{"description":"Cursor tokens to be used for navigating paginated results","$ref":"#/definitions/Cursors"}}},"ApiUsageRow":{"type":"object","properties":{"clientId":{"type":"string","description":"Client Id associated with this query result"},"clientName":{"type":"string","description":"Client Name associated with this query result"},"organizationId":{"type":"string","description":"Organization Id associated with this query result"},"userId":{"type":"string","description":"User Id associated with this query result"},"templateUri":{"type":"string","description":"Template Uri associated with this query result"},"httpMethod":{"type":"string","description":"HTTP Method associated with this query result"},"status200":{"type":"integer","format":"int64","description":"Number of requests resulting in a 2xx HTTP status code"},"status300":{"type":"integer","format":"int64","description":"Number of requests resulting in a 3xx HTTP status code"},"status400":{"type":"integer","format":"int64","description":"Number of requests resulting in a 4xx HTTP status code"},"status500":{"type":"integer","format":"int64","description":"Number of requests resulting in a 5xx HTTP status code"},"status429":{"type":"integer","format":"int64","description":"Number of requests resulting in a 429 HTTP status code, this is a subset of the count returned with status400"},"requests":{"type":"integer","format":"int64","description":"Total number of requests"},"date":{"type":"string","format":"date-time","description":"Date of requests, based on granularity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"OAuthClientEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/OAuthClientListing"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"OAuthClientListing":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"secret":{"type":"string","description":"System created secret assigned to this client. Secrets are required for code authorization and client credential grants."},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"dateCreated":{"type":"string","format":"date-time","description":"Date this client was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date this client was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User that created this client","$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User that last modified this client","$ref":"#/definitions/DomainEntityRef"},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"state":{"type":"string","description":"The state of the OAuth client.\nActive: The OAuth client can be used to create access tokens. This is the default state.\nDisabled: Access tokens created by the client are invalid and new ones cannot be created.\nInactive: Access tokens cannot be created with this OAuth client and it will be deleted.","enum":["active","disabled","inactive"]},"dateToDelete":{"type":"string","format":"date-time","description":"The time at which this client will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EventDefinition":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the object.","readOnly":true},"description":{"type":"string","description":"description","readOnly":true}}},"EventDefinitionListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EventDefinition"}}}},"AuditQueryResponse":{"type":"object"},"Facet":{"type":"object","required":["name","type"],"properties":{"name":{"type":"string","description":"The name of the field on which to facet."},"type":{"type":"string","description":"The type of the facet, DATE or STRING."}}},"Filter":{"type":"object","required":["name","operator","type","values"],"properties":{"name":{"type":"string","description":"The name of the field by which to filter."},"type":{"type":"string","description":"The type of the filter, DATE or STRING."},"operator":{"type":"string","description":"The operation that the filter performs."},"values":{"type":"array","description":"The values to make the filter comparison against.","items":{"type":"string"}}}},"TrusteeAuditQueryRequest":{"type":"object","required":["trusteeOrganizationIds","trusteeUserIds"],"properties":{"trusteeOrganizationIds":{"type":"array","description":"Limit returned audits to these trustee organizationIds.","items":{"type":"string"}},"trusteeUserIds":{"type":"array","description":"Limit returned audits to these trustee userIds.","items":{"type":"string"}},"startDate":{"type":"string","format":"date-time","description":"Starting date/time for the audit search. ISO-8601 formatted date-time, UTC."},"endDate":{"type":"string","format":"date-time","description":"Ending date/time for the audit search. ISO-8601 formatted date-time, UTC."},"queryPhrase":{"type":"string","description":"Word or phrase to look for in audit bodies."},"facets":{"type":"array","description":"Facet information to be returned with the query results.","items":{"$ref":"#/definitions/Facet"}},"filters":{"type":"array","description":"Additional custom filters to be applied to the query.","items":{"$ref":"#/definitions/Filter"}}}},"TrustEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Trustee"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Trustee":{"type":"object","required":["enabled"],"properties":{"id":{"type":"string","description":"Organization Id for this trust.","readOnly":true},"enabled":{"type":"boolean","description":"If disabled no trustee user will have access, even if they were previously added."},"usesDefaultRole":{"type":"boolean","description":"Denotes if trustee uses admin role by default."},"hasFullAccess":{"type":"boolean","description":"Denotes if trustee uses full access role by default."},"isTrustedUser":{"type":"boolean","description":"Denotes if trustee is given Trusted User access by default."},"dateCreated":{"type":"string","format":"date-time","description":"Date Trust was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateExpired":{"type":"string","format":"date-time","description":"The expiration date of the trust. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User that created trust.","readOnly":true,"$ref":"#/definitions/OrgUser"},"organization":{"description":"Organization associated with this trust.","readOnly":true,"$ref":"#/definitions/Organization"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ClonedUser":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"trustor":{"description":"The ID of the trustor organization this clone exists in.","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents a cloned user in a trustor organization."},"ClonedUserEntityListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/ClonedUser"}},"selfUri":{"type":"string","format":"uri"}}},"TrustGroup":{"type":"object","required":["name","rulesVisible","type","visibility"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The group name."},"description":{"type":"string"},"dateModified":{"type":"string","format":"date-time","description":"Last modified date/time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"memberCount":{"type":"integer","format":"int64","description":"Number of members.","readOnly":true},"state":{"type":"string","description":"Active, inactive, or deleted state.","readOnly":true,"enum":["active","inactive","deleted"]},"version":{"type":"integer","format":"int32","description":"Current version for this resource.","readOnly":true},"type":{"type":"string","description":"Type of group.","enum":["official","social"]},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}},"addresses":{"type":"array","items":{"$ref":"#/definitions/GroupContact"}},"rulesVisible":{"type":"boolean","description":"Are membership rules visible to the person requesting to view the group"},"visibility":{"type":"string","description":"Who can view this group","enum":["public","owners","members"]},"rolesEnabled":{"type":"boolean","description":"Allow roles to be assigned to this group"},"includeOwners":{"type":"boolean","description":"Allow owners to be included as members of the group"},"callsEnabled":{"type":"boolean","description":"Allow calls to be placed to this group."},"owners":{"type":"array","description":"Owners of the group","items":{"$ref":"#/definitions/User"}},"dateCreated":{"type":"string","format":"date-time","description":"The date on which the trusted group was added. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"createdBy":{"description":"The user that added trusted group.","readOnly":true,"$ref":"#/definitions/OrgUser"}}},"TrustRequest":{"type":"object","required":["trustee"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"createdBy":{"description":"User who created this request.","readOnly":true,"$ref":"#/definitions/OrgUser"},"dateCreated":{"type":"string","format":"date-time","description":"Date request was created. There is a 48 hour expiration on all requests. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"trustee":{"description":"Trustee organization who generated this request.","readOnly":true,"$ref":"#/definitions/Organization"},"users":{"type":"array","description":"The list of trustee users that are requesting access.","readOnly":true,"items":{"$ref":"#/definitions/OrgUser"}},"groups":{"type":"array","description":"The list of trustee groups that are requesting access.","readOnly":true,"items":{"$ref":"#/definitions/TrustGroup"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TrustRequestCreate":{"type":"object","properties":{"userIds":{"type":"array","description":"The list of trustee users that are requesting access. If no users are specified, at least one group is required.","items":{"type":"string"}},"groupIds":{"type":"array","description":"The list of trustee groups that are requesting access. If no groups are specified, at least one user is required.","items":{"type":"string"}}}},"TrustMemberCreate":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"Trustee User or Group Id"},"roleIds":{"type":"array","description":"The list of roles to be granted to this user or group. Roles will be granted in all divisions.","items":{"type":"string"}},"roleDivisions":{"description":"The list of trustor organization roles granting this user or group access paired with the divisions for those roles.","$ref":"#/definitions/RoleDivisionGrants"}}},"TrustGroupEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TrustGroup"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TrustUpdate":{"type":"object","required":["enabled"],"properties":{"enabled":{"type":"boolean","description":"If disabled no trustee user will have access, even if they were previously added."},"dateExpired":{"type":"string","format":"date-time","description":"The expiration date of the trust. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"TrustUser":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"chat":{"$ref":"#/definitions/Chat"},"department":{"type":"string"},"email":{"type":"string"},"primaryContactInfo":{"type":"array","description":"Auto populated from addresses.","readOnly":true,"items":{"$ref":"#/definitions/Contact"}},"addresses":{"type":"array","description":"Email addresses and phone numbers for this user","items":{"$ref":"#/definitions/Contact"}},"state":{"type":"string","description":"The current state for this user.","readOnly":true,"enum":["active","inactive","deleted"]},"title":{"type":"string"},"username":{"type":"string"},"manager":{"$ref":"#/definitions/User"},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}},"version":{"type":"integer","format":"int32","description":"Required when updating a user, this value should be the current version of the user. The current version can be obtained with a GET on the user before doing a PATCH."},"certifications":{"type":"array","items":{"type":"string"}},"biography":{"$ref":"#/definitions/Biography"},"employerInfo":{"$ref":"#/definitions/EmployerInfo"},"preferredName":{"type":"string","description":"Preferred full name of the agent"},"routingStatus":{"description":"ACD routing status","readOnly":true,"$ref":"#/definitions/RoutingStatus"},"presence":{"description":"Active presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"integrationPresence":{"description":"Integration presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"conversationSummary":{"description":"Summary of conversion statistics for conversation types.","readOnly":true,"$ref":"#/definitions/UserConversationSummary"},"outOfOffice":{"description":"Determine if out of office is enabled","readOnly":true,"$ref":"#/definitions/OutOfOffice"},"geolocation":{"description":"Current geolocation position","readOnly":true,"$ref":"#/definitions/Geolocation"},"station":{"description":"Effective, default, and last station information","readOnly":true,"$ref":"#/definitions/UserStations"},"authorization":{"description":"Roles and permissions assigned to the user","readOnly":true,"$ref":"#/definitions/UserAuthorization"},"profileSkills":{"type":"array","description":"Profile skills possessed by the user","readOnly":true,"items":{"type":"string"}},"locations":{"type":"array","description":"The user placement at each site location.","readOnly":true,"items":{"$ref":"#/definitions/Location"}},"groups":{"type":"array","description":"The groups the user is a member of","readOnly":true,"items":{"$ref":"#/definitions/Group"}},"team":{"description":"The team the user is a member of","readOnly":true,"$ref":"#/definitions/Team"},"workPlanBidRanks":{"description":"The WFM work plan bid rank settings for the user","readOnly":true,"$ref":"#/definitions/WorkPlanBidRanks"},"skills":{"type":"array","description":"Routing (ACD) skills possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingSkill"}},"languages":{"type":"array","description":"Routing (ACD) languages possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingLanguage"}},"acdAutoAnswer":{"type":"boolean","description":"acd auto answer"},"languagePreference":{"type":"string","description":"preferred language by the user","readOnly":true},"lastTokenIssued":{"$ref":"#/definitions/OAuthLastTokenIssued"},"dateLastLogin":{"type":"string","format":"date-time","description":"The last time the user logged in using username and password. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"trustUserDetails":{"$ref":"#/definitions/TrustUserDetails"}}},"TrustUserDetails":{"type":"object","properties":{"dateCreated":{"type":"string","format":"date-time","description":"Date Trust User was added. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"createdBy":{"description":"User that added trusted user.","readOnly":true,"$ref":"#/definitions/OrgUser"}}},"TrustUserEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TrustUser"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TrustorAuditQueryRequest":{"type":"object","required":["trusteeUserIds","trustorOrganizationId"],"properties":{"trustorOrganizationId":{"type":"string","description":"Limit returned audits to this trustor organizationId."},"trusteeUserIds":{"type":"array","description":"Limit returned audits to these trustee userIds.","items":{"type":"string"}},"startDate":{"type":"string","format":"date-time","description":"Starting date/time for the audit search. ISO-8601 formatted date-time, UTC."},"endDate":{"type":"string","format":"date-time","description":"Ending date/time for the audit search. ISO-8601 formatted date-time, UTC."},"queryPhrase":{"type":"string","description":"Word or phrase to look for in audit bodies."},"facets":{"type":"array","description":"Facet information to be returned with the query results.","items":{"$ref":"#/definitions/Facet"}},"filters":{"type":"array","description":"Additional custom filters to be applied to the query.","items":{"$ref":"#/definitions/Filter"}}}},"TrustorEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Trustor"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TrustCreate":{"type":"object","required":["enabled"],"properties":{"pairingId":{"type":"string","description":"The pairing Id created by the trustee. This is required to prove that the trustee agrees to the relationship. Not required when creating a default pairing with Customer Care."},"enabled":{"type":"boolean","description":"If disabled no trustee user will have access, even if they were previously added."},"users":{"type":"array","description":"The list of users and their roles to which access will be granted. The users are from the trustee and the roles are from the trustor. If no users are specified, at least one group is required.","items":{"$ref":"#/definitions/TrustMemberCreate"}},"groups":{"type":"array","description":"The list of groups and their roles to which access will be granted. The groups are from the trustee and the roles are from the trustor. If no groups are specified, at least one user is required.","items":{"$ref":"#/definitions/TrustMemberCreate"}},"dateExpired":{"type":"string","format":"date-time","description":"The expiration date of the trust. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"EstimatedWaitTimePredictions":{"type":"object","required":["results"],"properties":{"results":{"type":"array","description":"Returned upon a successful estimated wait time request.","items":{"$ref":"#/definitions/PredictionResults"}}}},"PredictionResults":{"type":"object","required":["estimatedWaitTimeSeconds","formula"],"properties":{"intent":{"type":"string","description":"Indicates the media type scope of this estimated wait time","enum":["ALL","CALL","CALLBACK","CHAT","EMAIL","SOCIALEXPRESSION","VIDEOCOMM","MESSAGE"]},"formula":{"type":"string","description":"Indicates the estimated wait time Formula","enum":["BEST","SIMPLE","ABANDON","PATIENCE_ABANDON"]},"estimatedWaitTimeSeconds":{"type":"integer","format":"int32","description":"Estimated wait time in seconds"}}},"UcUserPresence":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"userId":{"type":"string","description":"User ID of the associated Genesys Cloud user."},"source":{"type":"string","description":"Deprecated - The sourceID field should be used as a replacement."},"sourceId":{"type":"string","description":"The registered source ID from where the presence was set"},"presenceDefinition":{"$ref":"#/definitions/PresenceDefinition"},"message":{"type":"string"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. 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This cannot be set true if release date is also set."},"assigned":{"type":"boolean","description":"Set to false to unassign the evaluation. This cannot be set to false when assignee is also set."},"dateAssigneeChanged":{"type":"string","format":"date-time","description":"Date when the assignee was last changed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"resourceId":{"type":"string","description":"Only used for email evaluations. Will be null for all other evaluations."},"resourceType":{"type":"string","description":"The type of resource. Only used for email evaluations. Will be null for evaluations on all other resources.","enum":["EMAIL"]},"redacted":{"type":"boolean","description":"Is only true when the user making the request does not have sufficient permissions to see evaluation"},"isScoringIndex":{"type":"boolean"},"authorizedActions":{"type":"array","description":"List of user authorized actions on evaluation. Possible values: assign, edit, editScore, editAgentSignoff, delete, release, viewAudit","items":{"type":"string"}},"hasAssistanceFailed":{"type":"boolean","description":"Is true when evaluation assistance didn't execute successfully"},"evaluationSource":{"description":"The source that created the evaluation.","readOnly":true,"$ref":"#/definitions/EvaluationSource"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationCreateBody":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"evaluationForm":{"description":"Evaluation form used for evaluation (must be included for a successful request)","$ref":"#/definitions/EvaluationCreateEvalForm"},"evaluator":{"description":"User ID of the evaluator (must be included for a successful request)","$ref":"#/definitions/EvaluationCreateUser"},"agent":{"description":"User ID of the agent (must be included for a successful request)","$ref":"#/definitions/EvaluationCreateUser"},"agentHasRead":{"type":"boolean"},"answers":{"$ref":"#/definitions/EvaluationScoringSet"},"calibration":{"$ref":"#/definitions/EvaluationCreateCalibration"},"evaluationContextId":{"type":"string"},"conversation":{"$ref":"#/definitions/EvaluationCreateConversation"},"resourceType":{"type":"string","enum":["EMAIL"]},"evaluationSource":{"$ref":"#/definitions/EvaluationSource"},"rescore":{"type":"boolean"},"queue":{"$ref":"#/definitions/EvaluationCreateQueue"},"releaseDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"status":{"type":"string","enum":["PENDING","INPROGRESS","FINISHED","INREVIEW","RETRACTED"]},"neverRelease":{"type":"boolean"},"dateAssigneeChanged":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"assignee":{"$ref":"#/definitions/EvaluationCreateUser"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationCreateCalibration":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationCreateConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationCreateEvalForm":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationCreateQueue":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationCreateUser":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"FlowDiagnosticInfo":{"type":"object","properties":{"lastActionId":{"type":"integer","format":"int32","description":"The step number of the survey invite flow where the error occurred."}}},"QueueReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Survey":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversation":{"$ref":"#/definitions/ConversationReference"},"surveyForm":{"description":"Survey form used for this survey.","$ref":"#/definitions/SurveyForm"},"agent":{"$ref":"#/definitions/DomainEntityRef"},"status":{"type":"string","enum":["Pending","Sent","InProgress","Finished","OptOut","Error","Expired"]},"queue":{"$ref":"#/definitions/QueueReference"},"answers":{"$ref":"#/definitions/SurveyScoringSet"},"completedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"surveyErrorDetails":{"description":"Additional information about what happened when the survey is in Error status.","$ref":"#/definitions/SurveyErrorDetails"},"agentTeam":{"description":"The team that the agent belongs to","$ref":"#/definitions/Team"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SurveyErrorDetails":{"type":"object","properties":{"flowDiagnosticInfo":{"description":"Additional information about any errors that occurred in the survey invite flow.","$ref":"#/definitions/FlowDiagnosticInfo"},"surveyErrorReason":{"type":"string","description":"An error code indicating the reason for the survey failure."}}},"EvaluationAggregationQueryMe":{"type":"object","required":["interval","metrics"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"timeZone":{"type":"string","description":"Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"groupBy":{"type":"array","description":"Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group.","items":{"type":"string","enum":["assigneeApplicable","assigneeId","calibrationId","contextId","conversationId","divisionId","evaluationContextId","evaluationId","evaluatorId","formId","mediaType","queueId","released","rescored","teamId","userId"]}},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nEvaluations","nEvaluationsDeleted","nEvaluationsRescored","oTotalCriticalScore","oTotalScore"]}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. Choosing \"eventTime\" uses the actual time of the data event.","enum":["conversationStart","evaluationCreatedDate","evaluationReleaseDate","eventTime"]},"contextId":{"type":"string","description":"Evaluation context Id"}}},"EvaluationFormResponseEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EvaluationFormResponse"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"EvaluationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"EvaluationFormAndScoringSet":{"type":"object","properties":{"evaluationForm":{"$ref":"#/definitions/EvaluationForm"},"answers":{"$ref":"#/definitions/EvaluationScoringSet"}}},"EvaluatorActivity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"evaluator":{"$ref":"#/definitions/User"},"numEvaluationsAssigned":{"type":"integer","format":"int32"},"numEvaluationsStarted":{"type":"integer","format":"int32"},"numEvaluationsCompleted":{"type":"integer","format":"int32"},"numCalibrationsAssigned":{"type":"integer","format":"int32"},"numCalibrationsStarted":{"type":"integer","format":"int32"},"numCalibrationsCompleted":{"type":"integer","format":"int32"},"numEvaluationsWithoutViewPermission":{"type":"integer","format":"int32"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluatorActivityEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EvaluatorActivity"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Annotation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string"},"location":{"type":"integer","format":"int64","description":"Offset of annotation in milliseconds."},"durationMs":{"type":"integer","format":"int64","description":"Duration of annotation in milliseconds."},"absoluteLocation":{"type":"integer","format":"int64","description":"Offset of annotation (milliseconds) from start of recording (after removing the cumulative duration of all pauses)."},"absoluteDurationMs":{"type":"integer","format":"int64","description":"Duration of annotation (milliseconds)."},"recordingLocation":{"type":"integer","format":"int64","description":"Offset of annotation (milliseconds) from start of recording, adjusted for any recording cuts"},"recordingDurationMs":{"type":"integer","format":"int64","description":"Duration of annotation (milliseconds), adjusted for any recording cuts."},"user":{"description":"User that created this annotation (if any).","$ref":"#/definitions/User"},"description":{"type":"string","description":"Text of annotation. Maximum character limit is 500."},"reason":{"type":"string","description":"Reason for a pause annotation. Valid values: Hold,SecurePause,FlowOrQueue,Pause","readOnly":true,"enum":["Hold","SecurePause","FlowOrQueue","Pause"]},"annotations":{"type":"array","description":"List of annotations","readOnly":true,"items":{"$ref":"#/definitions/Annotation"}},"realtimeLocation":{"type":"integer","format":"int64","description":"Offset of annotation (milliseconds) from start of the recording before removing the cumulative duration of all pauses before this annotation","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ButtonResponse":{"type":"object","properties":{"type":{"type":"string","description":"Button response type that captures Button and QuickReply type responses","enum":["Button","DatePicker","QuickReply"]},"text":{"type":"string","description":"Text to show inside the Button reply. This is also used as the response text after clicking on the Button."},"payload":{"type":"string","description":"Content of the textback payload after clicking a button"},"messageType":{"type":"string","description":"Button response message type that captures QuickReply , Cards and Carousel .This is used as label for Card selection","enum":["QuickReply","Card","Carousel"]}}},"Card":{"type":"object","properties":{"title":{"type":"string","description":"Text to show in the title."},"description":{"type":"string","description":"Text to show in the description."},"url":{"type":"string","description":"URL of an image."},"defaultAction":{"description":"The default action to be taken.","$ref":"#/definitions/CardAction"},"actions":{"type":"array","description":"List of possible action objects.","items":{"$ref":"#/definitions/CardAction"}}}},"CardAction":{"type":"object","properties":{"type":{"type":"string","description":"Describes the type of action.","enum":["Link","Postback"]},"text":{"type":"string","description":"The response text from the button click."},"payload":{"type":"string","description":"Content of the textback payload after clicking a button."},"url":{"type":"string","description":"The location of the image file associated with action."},"isSelected":{"type":"boolean","description":"Indicates if the card option is selected by end customer."}},"description":"A card action that a user can take."},"ChatMessage":{"type":"object","properties":{"body":{"type":"string","description":"The message body"},"id":{"type":"string"},"to":{"type":"string","description":"The message recipient"},"from":{"type":"string","description":"The message sender"},"utc":{"type":"string"},"chat":{"type":"string","description":"The interaction id (if available)"},"message":{"type":"string","description":"The message id"},"type":{"type":"string"},"bodyType":{"type":"string","description":"Type of the message body (v2 chats only)","enum":["STANDARD","ACTIVITY","TYPING","NOTICE","MEMBERJOIN","MEMBERLEAVE","MEDIAREQUEST"]},"senderCommunicationId":{"type":"string","description":"Communication of sender (v2 chats only)"},"participantPurpose":{"type":"string","description":"Participant purpose of sender (v2 chats only)"},"user":{"description":"The user information for the sender (if available)","$ref":"#/definitions/ChatMessageUser"}}},"ChatMessageUser":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"displayName":{"type":"string"},"username":{"type":"string"},"images":{"type":"array","items":{"$ref":"#/definitions/UserImage"}}}},"EmailAttachment":{"type":"object","properties":{"name":{"type":"string"},"contentPath":{"type":"string"},"contentType":{"type":"string"},"attachmentId":{"type":"string"},"contentLength":{"type":"integer","format":"int32"}}},"GenericTemplate":{"type":"object","properties":{"title":{"type":"string","description":"Text to show in the title."},"description":{"type":"string","description":"Text to show in the description."},"url":{"type":"string","description":"URL of an image."},"components":{"type":"array","description":"List of button components offered with this message content.","items":{"$ref":"#/definitions/RecordingButtonComponent"}},"actions":{"description":"Actions to be taken.","$ref":"#/definitions/RecordingContentActions"}}},"MediaResult":{"type":"object","properties":{"mediaUri":{"type":"string"},"waveformData":{"type":"array","items":{"type":"number","format":"float"}}}},"MessageMediaAttachment":{"type":"object","properties":{"url":{"type":"string","description":"The location of the media, useful for retrieving it"},"mediaType":{"type":"string","description":"The optional internet media type of the the media object.If null then the media type should be dictated by the url.","enum":["image/png","image/jpeg","image/gif"]},"contentLength":{"type":"integer","format":"int64","description":"The optional content length of the the media object, in bytes."},"name":{"type":"string","description":"The name of the media object."},"id":{"type":"string","description":"A globally unique identifier for the media object."}}},"MessageStickerAttachment":{"type":"object","properties":{"url":{"type":"string","description":"The location of the media, useful for retrieving it"},"id":{"type":"string","description":"A globally unique identifier for the media object."}}},"QuickReply":{"type":"object","properties":{"text":{"type":"string","description":"Text to show inside the quick reply. This is also used as the response text after clicking on the quick reply."},"payload":{"type":"string","description":"Content of the textback payload after clicking a quick reply"},"url":{"type":"string","description":"The location of the image file associated with quick reply"},"action":{"type":"string","description":"Specifies the type of action that is triggered upon clicking the quick reply. Currently, the only supported action is \"Message\" which sends a message using the quick reply text.","enum":["Message"]},"isSelected":{"type":"boolean","description":"Indicates if the quick reply option is selected by end customer"}}},"Recording":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversationId":{"type":"string"},"path":{"type":"string"},"startTime":{"type":"string","description":"The start time of the recording. Null when there is no playable media."},"endTime":{"type":"string","description":"The end time of the recording. Null when there is no playable media."},"media":{"type":"string","description":"The media type of the recording. This could be audio, chat, messaging, email, or screen."},"mediaSubtype":{"type":"string","description":"The media subtype of the recording.","enum":["Trunk","Station","Consult","Screen"]},"mediaSubject":{"type":"string","description":"The media subject of the recording."},"annotations":{"type":"array","description":"Annotations that belong to the recording.","items":{"$ref":"#/definitions/Annotation"}},"transcript":{"type":"array","description":"Represents a chat transcript","items":{"$ref":"#/definitions/ChatMessage"}},"emailTranscript":{"type":"array","description":"Represents an email transcript","items":{"$ref":"#/definitions/RecordingEmailMessage"}},"messagingTranscript":{"type":"array","description":"Represents a messaging transcript","items":{"$ref":"#/definitions/RecordingMessagingMessage"}},"fileState":{"type":"string","description":"Represents the current file state for a recording. Examples: Uploading, Archived, etc","enum":["ARCHIVED","AVAILABLE","DELETED","RESTORED","RESTORING","UPLOADING","ERROR"]},"restoreExpirationTime":{"type":"string","format":"date-time","description":"The amount of time a restored recording will remain restored before being archived again. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"mediaUris":{"type":"object","description":"The different mediaUris for the recording. Null when there is no playable media.","additionalProperties":{"$ref":"#/definitions/MediaResult"}},"estimatedTranscodeTimeMs":{"type":"integer","format":"int64"},"actualTranscodeTimeMs":{"type":"integer","format":"int64"},"archiveDate":{"type":"string","format":"date-time","description":"The date the recording will be archived. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"archiveMedium":{"type":"string","description":"The type of archive medium used. Example: CloudArchive","enum":["CLOUDARCHIVE"]},"deleteDate":{"type":"string","format":"date-time","description":"The date the recording will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportDate":{"type":"string","format":"date-time","description":"The date the recording will be exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportedDate":{"type":"string","format":"date-time","description":"The date the recording was exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"outputDurationMs":{"type":"integer","format":"int32","description":"Duration of transcoded media in milliseconds"},"outputSizeInBytes":{"type":"integer","format":"int32","description":"Size of transcoded media in bytes. 0 if there is no transcoded media."},"maxAllowedRestorationsForOrg":{"type":"integer","format":"int32","description":"How many archive restorations the organization is allowed to have."},"remainingRestorationsAllowedForOrg":{"type":"integer","format":"int32","description":"The remaining archive restorations the organization has."},"sessionId":{"type":"string","description":"The session id represents an external resource id, such as email, call, chat, etc"},"users":{"type":"array","description":"The users participating in the conversation","items":{"$ref":"#/definitions/User"}},"recordingFileRole":{"type":"string","description":"Role of the file recording. It can be either customer_experience or adhoc.","enum":["CUSTOMER_EXPERIENCE","ADHOC"]},"recordingErrorStatus":{"type":"string","description":"Status of a recording that cannot be returned because of an error","enum":["EMAIL_TRANSCRIPT_TOO_LARGE"]},"originalRecordingStartTime":{"type":"string","format":"date-time","description":"The start time of the full recording, before any segment access restrictions are applied. Null when there is no playable media. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"creationTime":{"type":"string","format":"date-time","description":"The creation time of the recording. Date time is represented as an ISO-8601 string. 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If empty will open a blank page or tab."},"textback":{"type":"string","description":"Text to be sent back in reply when the item is selected."}},"description":"User actions available on the content. All actions are optional and all actions are executed simultaneously."},"RecordingContentStory":{"type":"object","properties":{"type":{"type":"string","description":"Type of ephemeral story attachment.","enum":["Mention","Reply"]},"url":{"type":"string","description":"URL to the ephemeral story."},"replyToId":{"type":"string","description":"ID of the ephemeral story being replied to."}},"description":"Story object."},"RecordingEmailMessage":{"type":"object","properties":{"htmlBody":{"type":"string"},"textBody":{"type":"string"},"id":{"type":"string"},"to":{"type":"array","items":{"$ref":"#/definitions/EmailAddress"}},"cc":{"type":"array","items":{"$ref":"#/definitions/EmailAddress"}},"bcc":{"type":"array","items":{"$ref":"#/definitions/EmailAddress"}},"from":{"$ref":"#/definitions/EmailAddress"},"subject":{"type":"string"},"attachments":{"type":"array","items":{"$ref":"#/definitions/EmailAttachment"}},"time":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"RecordingMessagingMessage":{"type":"object","properties":{"from":{"type":"string","description":"The message sender session id."},"fromUser":{"description":"The user who sent this message.","$ref":"#/definitions/User"},"fromExternalContact":{"description":"The PureCloud external contact sender details.","$ref":"#/definitions/ExternalContact"},"to":{"type":"string","description":"The message recipient."},"timestamp":{"type":"string","format":"date-time","description":"The time when the message was sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"id":{"type":"string","description":"A globally unique identifier for this communication."},"purpose":{"type":"string","description":"A well known string that specifies the purpose or type of the participant on this communication."},"participantId":{"type":"string","description":"A globally unique identifier for the participant on this communication."},"queue":{"description":"A globally unique identifier for the queue involved in this communication.","$ref":"#/definitions/AddressableEntityRef"},"workflow":{"description":"A globally unique identifier for the workflow involved in this communication.","$ref":"#/definitions/AddressableEntityRef"},"messageText":{"type":"string","description":"The content of this message."},"messageMediaAttachments":{"type":"array","description":"List of media objects attached with this message.","items":{"$ref":"#/definitions/MessageMediaAttachment"}},"messageStickerAttachments":{"type":"array","description":"List of message stickers attached with this message.","items":{"$ref":"#/definitions/MessageStickerAttachment"}},"quickReplies":{"type":"array","description":"List of quick reply options offered with this message.","items":{"$ref":"#/definitions/QuickReply"}},"buttonResponse":{"description":"Button Response selected by user for this message.","$ref":"#/definitions/ButtonResponse"},"story":{"description":"Ephemeral story content.","$ref":"#/definitions/RecordingContentStory"},"cards":{"type":"array","description":"List of cards offered for this message","items":{"$ref":"#/definitions/Card"}},"contentType":{"type":"string","description":"Indicates the content type for this message","enum":["QuickReply","Story","Card","Carousel","Attachment","Location","Notification","GenericTemplate","ListTemplate","Postback","Reactions","Mention","ButtonResponse"]}}},"Endpoint":{"type":"object","required":["name","schema"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Name"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"The resource's description."},"version":{"type":"integer","format":"int32","description":"The current version of the resource."},"dateCreated":{"type":"string","format":"date-time","description":"The date the resource was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the resource. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the resource.","readOnly":true},"createdBy":{"type":"string","description":"The ID of the user that created the resource.","readOnly":true},"state":{"type":"string","description":"Indicates if the resource is active, inactive, or deleted.","readOnly":true,"enum":["active","inactive","deleted"]},"modifiedByApp":{"type":"string","description":"The application that last modified the resource.","readOnly":true},"createdByApp":{"type":"string","description":"The application that created the resource.","readOnly":true},"count":{"type":"integer","format":"int32"},"properties":{"type":"object","additionalProperties":{"type":"object"}},"schema":{"description":"Schema","$ref":"#/definitions/DomainEntityRef"},"enabled":{"type":"boolean"},"site":{"$ref":"#/definitions/DomainEntityRef"},"dids":{"type":"array","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OrphanRecording":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"createdTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"recoveredTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"providerType":{"type":"string","enum":["EDGE","CHAT","EMAIL","SCREEN_RECORDING","PUREENGAGE","PURECONNECT"]},"mediaSizeBytes":{"type":"integer","format":"int64"},"mediaType":{"type":"string","enum":["CALL","CHAT","EMAIL","SCREEN"]},"mediaSubtype":{"type":"string","enum":["Trunk","Station","Consult","Screen"]},"mediaSubject":{"type":"string"},"fileState":{"type":"string","enum":["ARCHIVED","AVAILABLE","DELETED","RESTORED","RESTORING","UPLOADING"]},"providerEndpoint":{"$ref":"#/definitions/Endpoint"},"recording":{"$ref":"#/definitions/Recording"},"orphanStatus":{"type":"string","description":"The status of the orphaned recording's conversation.","enum":["NO_CONVERSATION","UNKNOWN_CONVERSATION","CONVERSATION_NOT_COMPLETE","CONVERSATION_NOT_EVALUATED","EVALUATED"]},"sourceOrphaningId":{"type":"string","description":"An identifier used during recovery operations by the supplying hybrid platform to track back and determine which interaction this recording is associated with"},"region":{"type":"string","enum":["af-south-1","ap-east-1","ap-northeast-1","ap-northeast-2","ap-northeast-3","ap-south-1","ap-southeast-1","ap-southeast-2","ap-southeast-3","ca-central-1","eu-central-1","eu-central-2","eu-west-1","eu-west-2","eu-west-3","me-central-1","sa-east-1","us-east-1","us-west-2"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OrphanUpdateRequest":{"type":"object","properties":{"archiveDate":{"type":"string","format":"date-time","description":"The orphan recording's archive date. Must be greater than 1 day from now if set. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"deleteDate":{"type":"string","format":"date-time","description":"The orphan recording's delete date. Must be greater than archiveDate and exportDate if set, otherwise one day from now. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportDate":{"type":"string","format":"date-time","description":"The orphan recording's export date. Must be greater than 1 day from now if set. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"integrationId":{"type":"string","description":"IntegrationId to access AWS S3 bucket for export. This field is required if exportDate is set."},"conversationId":{"type":"string","description":"A conversation Id that this orphan's recording is to be attached to. If not present, the conversationId will be deduced from the recording media."}}},"OrphanRecordingListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/OrphanRecording"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"PublishForm":{"type":"object","required":["id","published"],"properties":{"published":{"type":"boolean","description":"Is this form published"},"id":{"type":"string","description":"Unique Id for this version of this form"}}},"SurveyFormEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/SurveyForm"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"RecordingMetadata":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversationId":{"type":"string"},"path":{"type":"string"},"startTime":{"type":"string","description":"The start time of the recording for screen recordings. Null for other types."},"endTime":{"type":"string"},"media":{"type":"string","description":"The type of media that the recording is. At the moment that could be audio, chat, email, or message."},"mediaSubtype":{"type":"string","description":"The recording media subtype.","enum":["Trunk","Station","Consult","Screen"]},"mediaSubject":{"type":"string","description":"The recording media subject."},"annotations":{"type":"array","description":"Annotations that belong to the recording. Populated when recording filestate is AVAILABLE.","items":{"$ref":"#/definitions/Annotation"}},"fileState":{"type":"string","description":"Represents the current file state for a recording. Examples: Uploading, Archived, etc","enum":["ARCHIVED","AVAILABLE","DELETED","RESTORED","RESTORING","UPLOADING","ERROR"]},"restoreExpirationTime":{"type":"string","format":"date-time","description":"The amount of time a restored recording will remain restored before being archived again. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"archiveDate":{"type":"string","format":"date-time","description":"The date the recording will be archived. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"archiveMedium":{"type":"string","description":"The type of archive medium used. Example: CloudArchive","enum":["CLOUDARCHIVE"]},"deleteDate":{"type":"string","format":"date-time","description":"The date the recording will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportDate":{"type":"string","format":"date-time","description":"The date the recording will be exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportedDate":{"type":"string","format":"date-time","description":"The date the recording was exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"maxAllowedRestorationsForOrg":{"type":"integer","format":"int32","description":"How many archive restorations the organization is allowed to have."},"remainingRestorationsAllowedForOrg":{"type":"integer","format":"int32","description":"The remaining archive restorations the organization has."},"sessionId":{"type":"string","description":"The session id represents an external resource id, such as email, call, chat, etc"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RecordingRetention":{"type":"object","properties":{"conversationId":{"type":"string"},"recordingId":{"type":"string"},"archiveDate":{"type":"string","format":"date-time","description":"The date the recording will be archived. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"archiveMedium":{"type":"string","description":"The type of archive medium used. Example: CloudArchive","enum":["CLOUDARCHIVE"]},"deleteDate":{"type":"string","format":"date-time","description":"The date the recording will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportDate":{"type":"string","format":"date-time","description":"The date the recording will be exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportedDate":{"type":"string","format":"date-time","description":"The date the recording was exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"creationTime":{"type":"string","format":"date-time","description":"The creation time of the recording. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"RecordingRetentionCursorEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/RecordingRetention"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"FailedRecordingEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/RecordingJobFailedRecording"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"RecordingJobFailedRecording":{"type":"object","properties":{"conversation":{"description":"Conversation","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"},"recording":{"description":"Recording","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"}}},"RecordingJob":{"type":"object","required":["state"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"state":{"type":"string","description":"The current state of the job.","enum":["FULFILLED","PENDING","READY","PROCESSING","CANCELLED","FAILED"]},"recordingJobsQuery":{"description":"Original query of the job.","readOnly":true,"$ref":"#/definitions/RecordingJobsQuery"},"dateCreated":{"type":"string","format":"date-time","description":"Date when the job was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"totalConversations":{"type":"integer","format":"int32","description":"Total number of conversations affected.","readOnly":true},"totalRecordings":{"type":"integer","format":"int32","description":"Total number of recordings affected.","readOnly":true},"totalSkippedRecordings":{"type":"integer","format":"int32","description":"Total number of recordings that have been skipped.","readOnly":true},"totalFailedRecordings":{"type":"integer","format":"int32","description":"Total number of recordings that the bulk job failed to process.","readOnly":true},"totalProcessedRecordings":{"type":"integer","format":"int32","description":"Total number of recordings have been processed.","readOnly":true},"percentProgress":{"type":"integer","format":"int32","description":"Progress in percentage based on the number of recordings","readOnly":true},"errorMessage":{"type":"string","description":"Error occurred during the job execution","readOnly":true},"failedRecordings":{"type":"string","description":"Get IDs of recordings that the bulk job failed for","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"user":{"description":"Details of the user created the job","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"}}},"RecordingJobsQuery":{"type":"object","required":["action"],"properties":{"action":{"type":"string","description":"Operation to perform bulk task. If the operation will cause the delete date of a recording to be older than the export date, the export date will be adjusted to the delete date.","enum":["ARCHIVE","DELETE","EXPORT"]},"actionDate":{"type":"string","format":"date-time","description":"The date when the action will be performed. If screenRecordingActionDate is also provided, this value is only used for non-screen recordings. Otherwise this value is used for all recordings. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"actionAge":{"type":"integer","format":"int32","description":"The number of days after each recording's creation date when the action will be performed. If screenRecordingActionAge is also provided, this value is only used for non-screen recordings. Otherwise this value is used for all recordings."},"screenRecordingActionDate":{"type":"string","format":"date-time","description":"The date when the action will be performed for screen recordings. If this is provided then includeScreenRecordings must be true. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"screenRecordingActionAge":{"type":"integer","format":"int32","description":"The number of days after each screen recording's creation date when the action will be performed. If this is provided then includeScreenRecordings must be true."},"integrationId":{"type":"string","description":"IntegrationId to Access AWS S3 bucket for bulk recording exports. This field is required and used only for EXPORT action."},"includeRecordingsWithSensitiveData":{"type":"boolean","description":"Whether to include recordings with PCI DSS and/or PII data, default value = false "},"includeScreenRecordings":{"type":"boolean","description":"Whether to include Screen recordings for the action, default value = true "},"clearExport":{"type":"boolean","description":"For DELETE action, setting this to true will clear any pending exports for recordings. This field is only used for DELETE action. Default value = false"},"conversationQuery":{"description":"Conversation Query. Note: After the recording is created, it might take up to 48 hours for the recording to be included in the submitted job query. This result depends on the analytics data lake job completion. See also: https://developer.genesys.cloud/analyticsdatamanagement/analytics/jobs/conversation-details-job#data-availability.This is supported only when querying for conversations up to and including 5 years old.","$ref":"#/definitions/AsyncConversationQuery"},"agedConversationInterval":{"type":"string","description":"As an alternative to conversationQuery, specify the date and time range of conversations that are older than 5 years to query.Results will include all conversations that had activity during the interval. This is supported only when querying for conversations older than 5 years;conversationQuery must not be provided when this is provided. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss.Interval duration must not exceed 6 months. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}}},"ExecuteRecordingJobsQuery":{"type":"object","required":["state"],"properties":{"state":{"type":"string","description":"The desired state for the job to be set to.","enum":["PROCESSING"]}}},"RecordingJobEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/RecordingJob"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"RecordingSettings":{"type":"object","properties":{"maxSimultaneousStreams":{"type":"integer","format":"int32","description":"Maximum number of simultaneous screen recording streams"},"maxConfigurableScreenRecordingStreams":{"type":"integer","format":"int32","description":"Upper limit that maxSimultaneousStreams can be configured"},"regionalRecordingStorageEnabled":{"type":"boolean","description":"Store call recordings in the region where they are intended to be recorded, otherwise in the organization's home region"},"recordingPlaybackUrlTtl":{"type":"integer","format":"int32","description":"The duration in minutes for which the generated URL for recording playback remains valid.The default duration is set to 60 minutes, with a minimum allowable duration of 2 minutes and a maximum of 60 minutes."},"recordingBatchDownloadUrlTtl":{"type":"integer","format":"int32","description":"The duration in minutes for which the generated URL for recording batch download remains valid.The default duration is set to 60 minutes, with a minimum allowable duration of 2 minutes and a maximum of 60 minutes."}}},"RecordingUploadReport":{"type":"object","properties":{"id":{"type":"string","description":"The report id."},"name":{"type":"string"},"state":{"type":"string","description":"The current status of the upload report.","enum":["InProgress","Completed","Failed"]},"signedUrl":{"type":"string","description":"For COMPLETED tasks, the signed url to download the report."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RecordingUploadReportRequest":{"type":"object","required":["dateSince"],"properties":{"dateSince":{"type":"string","format":"date-time","description":"Report will include uploads since this date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"uploadStatus":{"type":"string","description":"Report will include uploads with this status","enum":["Pending","Success","Failure","WaitForConversation"]}}},"ScreenRecordingMetaData":{"type":"object","properties":{"trackId":{"type":"string"},"mediaId":{"type":"string"},"screenId":{"type":"string"},"originX":{"type":"integer","format":"int32"},"originY":{"type":"integer","format":"int32"},"primary":{"type":"boolean"},"main":{"type":"boolean"}}},"ScreenRecordingMetaDataRequest":{"type":"object","properties":{"participantJid":{"type":"string"},"roomId":{"type":"string"},"metaData":{"type":"array","items":{"$ref":"#/definitions/ScreenRecordingMetaData"}}}},"ScreenRecordingSession":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"$ref":"#/definitions/User"},"communicationId":{"type":"string","description":"The id of the communication that is being recorded on the conversation"},"conversation":{"$ref":"#/definitions/Conversation"},"startTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ScreenRecordingSessionListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ScreenRecordingSession"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ScreenRecordingActiveSessions":{"type":"object","properties":{"count":{"type":"integer","format":"int32","description":"Current concurrent active screen recordings count for organization"}}},"ScreenRecordingSessionRequest":{"type":"object","properties":{"state":{"type":"string","description":"The screen recording session's state. Values can be: 'stopped'","enum":["STOPPED"]},"archiveDate":{"type":"string","format":"date-time","description":"The screen recording session's archive date. Must be greater than 1 day from now if set. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"deleteDate":{"type":"string","format":"date-time","description":"The screen recording session's delete date. Must be greater than archiveDate if set, otherwise one day from now. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"AcknowledgeScreenRecordingRequest":{"type":"object","properties":{"participantJid":{"type":"string"},"roomId":{"type":"string"},"conversationId":{"type":"string"}}},"SurveyFormAndScoringSet":{"type":"object","properties":{"surveyForm":{"$ref":"#/definitions/SurveyForm"},"answers":{"$ref":"#/definitions/SurveyScoringSet"}}},"AlertNotification":{"type":"object","required":["notificationTypes","recipient"],"properties":{"recipient":{"type":"string","description":"The entity to receive the notification."},"notificationTypes":{"type":"array","description":"The notification types the user will receive.","uniqueItems":true,"items":{"type":"string","enum":["Sms","Device","Email","Push"]}},"locale":{"type":"string","description":"The locale whose language will be used when sending alerts. Locale should be in theformat language_COUNTRY where language is always lower case and country is always upper case."}}},"AlertRuleProperties":{"type":"object","required":["type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the object.","readOnly":true},"type":{"type":"string","description":"The type of rule being alerted.","readOnly":true,"enum":["ConversationMetrics","UserPresence","WorkforceManagement","Unknown"]}}},"AlertSummary":{"type":"object","required":["entities","entitiesAreTeamMembers","metricType"],"properties":{"entities":{"type":"array","description":"The entities who violated the rule condition over the duration of the alert.","items":{"$ref":"#/definitions/AlertSummaryEntity"}},"conversation":{"description":"The id of the conversation that triggered the alert. Only used for alerts based on instance-based conversation metrics.","$ref":"#/definitions/AddressableEntityRef"},"metricType":{"type":"string","description":"The metric type that is monitored.","enum":["Interval","Instance"]},"entitiesAreTeamMembers":{"type":"boolean","description":"Flag that indicated whether or not the alert is for a rule with a condition for all members of a team."}}},"AlertSummaryEntity":{"type":"object","required":["alerting","entityType"],"properties":{"entityType":{"type":"string","description":"Specifies the type of entity being evaluated","enum":["User","Group","Queue","Team","TeamMembers"]},"user":{"description":"User id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"group":{"description":"Group id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"queue":{"description":"Queue id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"team":{"description":"Team id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"alerting":{"type":"boolean","description":"Flag that indicated if the entity is current causing the alert to be triggered"}}},"CommonAlert":{"type":"object","required":["active","conditions","dateMutedUntil","dateSnoozedUntil","dateStart","muted","notifications","rule","snoozed","unread","user","waitBetweenNotificationMs"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"description":"The user who created the rule that triggered the alert.","$ref":"#/definitions/UserReference"},"rule":{"description":"The properties of the rule that triggered the alert.","$ref":"#/definitions/AlertRuleProperties"},"notifications":{"type":"array","description":"The collection of notification methods and the ids of users who were notified by those methods.","uniqueItems":true,"items":{"$ref":"#/definitions/AlertNotification"}},"dateStart":{"type":"string","format":"date-time","description":"The timestamp of when the alert was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateEnd":{"type":"string","format":"date-time","description":"The timestamp of when the alert ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"active":{"type":"boolean","description":"Indicates if an alert is currently active."},"unread":{"type":"boolean","description":"Indicates if an alert has not been read."},"waitBetweenNotificationMs":{"type":"integer","format":"int64","description":"The amount of time to wait between notification. Time is in milliseconds."},"muted":{"type":"boolean","description":"Flag indicating if the alert is in a muted state."},"snoozed":{"type":"boolean","description":"Flag indicating if the alert is in a snoozed state."},"dateMutedUntil":{"type":"string","format":"date-time","description":"Timestamp of when the mute status of the alert should end. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateSnoozedUntil":{"type":"string","format":"date-time","description":"Timestamp of when the snooze status of the alert should end. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conditions":{"description":"The conditions that make up the rule.","$ref":"#/definitions/CommonRuleConditions"},"conversationId":{"type":"string","description":"The id of the conversation instance that caused the alert to trigger."},"alertSummary":{"description":"Summary of the alert status of the entities defined in the conditions. Is set when rule has instance-based or team member based rule predicates","$ref":"#/definitions/AlertSummary"},"ruleUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CommonRuleConditions":{"type":"object","required":["predicates","type"],"properties":{"clauses":{"type":"array","description":"The list of predicates groups to be evaluated","items":{"$ref":"#/definitions/CommonRuleConditions"}},"predicates":{"type":"array","description":"The list of rule metric predicates to be evaluated.","items":{"$ref":"#/definitions/CommonRulePredicate"}},"type":{"type":"string","description":"the logic operator performed.","enum":["And","Or","Not"]},"id":{"type":"string","description":"The id."}}},"CommonRulePredicate":{"type":"object","required":["comparisonOperator","entity","metric","metricType","metricValueType","value"],"properties":{"metricType":{"type":"string","description":"The type of metric being evaluated.","enum":["Interval","Instance"]},"metricValueType":{"type":"string","description":"The type of metric value being evaluated.","enum":["Count","Min","Timer","Max","Percentage","Average","Observation"]},"comparisonOperator":{"type":"string","description":"The comparison operator being performed on the metric.","enum":["Gt","Gte","Lt","Lte","Eq","Ne"]},"value":{"type":"number","format":"double","description":"The value the metric will be compared to."},"status":{"type":"string","description":"The status of the entity corresponding to the metric."},"entity":{"description":"The entity whose metric is being represented.","$ref":"#/definitions/CommonRulePredicateEntity"},"mediaType":{"type":"string","description":"The media type of the conversation the metric describes.","enum":["Voice","Chat","Email","Callback","Message"]},"metric":{"type":"string","description":"The metric being evaluated.","enum":["nAbandon","nConnected","nInteractions","nOffered","nOutbound","nTransferred","serviceLevel","oServiceLevel","oWaiting","tAbandon","tAcw","tAlert","tAnswered","tHandle","tHeldComplete","tTalkComplete","tWait","tTalk","tHeld","tOrganizationPresence","tSystemPresence","tAgentRoutingStatus","oUserRoutingStatuses","oUserPresences","oInteracting","tFlowOut","tAdherenceStatus"]}}},"CommonRulePredicateEntity":{"type":"object","required":["entityType"],"properties":{"entityType":{"type":"string","description":"Specifies the type of entity being evaluated","enum":["User","Group","Queue","Team","TeamMembers"]},"user":{"description":"User id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"group":{"description":"Group id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"queue":{"description":"Queue id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"team":{"description":"Team id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"}}},"AlertRequest":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The action being taken on the alert.","enum":["Mute","Snooze","Unread"]},"dateStart":{"type":"string","format":"date-time","description":"The start date of the mute/snooze period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateEnd":{"type":"string","format":"date-time","description":"The end date of the mute/snooze period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"unread":{"description":"The fields need for an unread update requests","$ref":"#/definitions/UnreadFields"},"validRequest":{"type":"boolean"}}},"UnreadFields":{"type":"object","required":["state"],"properties":{"state":{"type":"boolean","description":"The new unread state of the alert"}}},"AlertingUnreadStatus":{"type":"object","required":["unread"],"properties":{"unread":{"type":"boolean","description":"True is alert is unread, false if it has not been."}}},"CommonAlertBulkUpdateRequest":{"type":"object","required":["alertIds","type"],"properties":{"type":{"type":"string","description":"The action to take","enum":["Mute","Snooze","Unread"]},"alertIds":{"type":"array","description":"The user supplied alert ids to be muted","uniqueItems":true,"items":{"type":"string"}},"muteSnooze":{"description":"The fields need for a mute or snooze requests","$ref":"#/definitions/MuteSnoozeFields"},"unread":{"description":"The fields need for an unread update requests","$ref":"#/definitions/UnreadFields"}}},"MuteSnoozeFields":{"type":"object","required":["dateEnd","dateStart"],"properties":{"dateStart":{"type":"string","format":"date-time","description":"The start date of the mute/snooze period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateEnd":{"type":"string","format":"date-time","description":"The end date of the mute/snooze period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"AlertListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CommonAlert"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"GetAlertQuery":{"type":"object","required":["queryType","ruleType"],"properties":{"ruleType":{"type":"string","description":"The rule type of the alerts the query will return","enum":["Conversation","Presence","All"]},"queryType":{"type":"string","description":"The type of query being performed.","enum":["Info","Count"]},"alertStatus":{"type":"string","description":"The status of the alerts the query will return.","enum":["Active","Inactive","All"]},"viewedStatus":{"type":"string","description":"The view status of the alerts the query will return.","enum":["Unread","Read","All"]},"pageNumber":{"type":"integer","format":"int32","description":"The page number of the queried response"},"pageSize":{"type":"integer","format":"int32","description":"The number of entities to return of the queried response. The max is 25"},"sortBy":{"type":"string","description":"The field to sort responses by. The accepted choices are Name and DateStart","enum":["Name","DateStart"]},"sortOrder":{"type":"string","description":"The order in which response will be sorted. The accepted choices are Asc and Desc","enum":["Asc","Desc"]}}},"CommonRule":{"type":"object","required":["name","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Name of the rule"},"description":{"type":"string","description":"The description of the rule."},"enabled":{"type":"boolean","description":"Indicates if the rule is enabled."},"notifications":{"type":"array","description":"The alert notification types to trigger when alarm state changes as well as the users they will be sent to.","uniqueItems":true,"items":{"$ref":"#/definitions/AlertNotification"}},"sendExitingAlarmNotifications":{"type":"boolean","description":"Indicates if the alert will send a notification when it is closed."},"waitBetweenNotificationMs":{"type":"integer","format":"int64","description":"The amount of time in milliseconds to wait between notification."},"conditions":{"description":"The set of metric conditions that would trigger an alert.","$ref":"#/definitions/CommonRuleConditions"},"type":{"type":"string","description":"The type of the rule.","enum":["ConversationMetrics","UserPresence","WorkforceManagement","Unknown"]},"inAlarm":{"type":"boolean","description":"Indicates if the rule is in alarm state."},"user":{"description":"The entity that created the rule.","$ref":"#/definitions/UserReference"},"version":{"type":"integer","format":"int32","description":"The current version number of the rule."},"dateCreated":{"type":"string","format":"date-time","description":"The creation date of the rule when the rule was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateLastModified":{"type":"string","format":"date-time","description":"The timestamp of the last update to the rule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ModifiableRuleProperties":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Name of the rule"},"description":{"type":"string","description":"The description of the rule."},"enabled":{"type":"boolean","description":"Indicates if the rule is enabled."},"notifications":{"type":"array","description":"The alert notification types to trigger when alarm state changes as well as the users they will be sent to.","uniqueItems":true,"items":{"$ref":"#/definitions/AlertNotification"}},"sendExitingAlarmNotifications":{"type":"boolean","description":"Indicates if the alert will send a notification when it is closed."},"waitBetweenNotificationMs":{"type":"integer","format":"int64","description":"The amount of time in milliseconds to wait between notification."},"conditions":{"description":"The set of metric conditions that would trigger an alert.","$ref":"#/definitions/CommonRuleConditions"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CommonRuleBulkUpdateNotificationsRequest":{"type":"object","required":["ruleIds"],"properties":{"ruleIds":{"type":"array","description":"The user supplied rules ids to be updated","uniqueItems":true,"items":{"type":"string"}},"properties":{"description":"The rule properties to be updated","$ref":"#/definitions/ModifiableRuleProperties"},"typesToAdd":{"type":"array","description":"Collection of alerting notification types to add for all entities in the rules","uniqueItems":true,"items":{"type":"string","enum":["Sms","Device","Email","Push"]}},"typesToRemove":{"type":"array","description":"Collection of alerting notification types to remove for all entities in the rules","uniqueItems":true,"items":{"type":"string","enum":["Sms","Device","Email","Push"]}}}},"CommonRuleBulkDeleteRequest":{"type":"object","required":["ruleIds"],"properties":{"ruleIds":{"type":"array","description":"The user supplied rule ids to be deleted","items":{"type":"string"}}}},"CommonRuleContainer":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CommonRule"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"GetRulesQuery":{"type":"object","required":["queryType","ruleType"],"properties":{"ruleType":{"type":"string","description":"The rule type of the alerts the query will return","enum":["Conversation","Presence","All"]},"queryType":{"type":"string","description":"The type of query being performed.","enum":["Info","Count"]},"enabledType":{"type":"string","description":"The state of the rule the query will return. The accepted choices are Enabled, Disabled, or All","enum":["Enabled","Disabled","All"]},"pageNumber":{"type":"integer","format":"int32","description":"The page number of the queried response"},"pageSize":{"type":"integer","format":"int32","description":"The number of entities to return of the queried response. The max is 25"},"sortBy":{"type":"string","description":"The field to sort responses by. The accepted choices are Name and DateStart","enum":["Name","DateCreated"]},"sortOrder":{"type":"string","description":"The order in which response will be sorted. The accepted choices are Asc and Desc","enum":["Asc","Desc"]},"ruleName":{"type":"string","description":"The name of the rule being queries."},"nameSearchType":{"type":"string","description":"Specifies how strict the name search needs to be. Expected values are Exact and Contains if querying by name.","enum":["Exact","Contains","Unknown"]}}},"Library":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The library name."},"version":{"type":"integer","format":"int32","description":"Current version for this resource."},"createdBy":{"description":"User that created the library.","readOnly":true,"$ref":"#/definitions/User"},"dateCreated":{"type":"string","format":"date-time","description":"The date and time the response was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"responseType":{"type":"string","description":"This value is deprecated. Responses representing message templates may be added to any library.","enum":["MessagingTemplate","CampaignSmsTemplate","CampaignEmailTemplate","Footer"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"LibraryEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Library"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"LibraryBatchRequest":{"type":"object","required":["libraryIds"],"properties":{"libraryIds":{"type":"array","description":"List of Library IDs","items":{"type":"string"}}}},"FooterTemplate":{"type":"object","properties":{"type":{"type":"string","description":"Specifies the type represented by Footer.","enum":["Signature"]},"applicableResources":{"type":"array","description":"Specifies the canned response template where the footer can be used.","items":{"type":"string","enum":["Campaign"]}}},"description":"The Footer template identifies the Footer type and its footerUsage"},"MessagingTemplate":{"type":"object","properties":{"whatsApp":{"description":"Defines a messaging template for a WhatsApp messaging channel","$ref":"#/definitions/WhatsAppDefinition"}},"description":"The messaging template identifies a structured message templates supported by a messaging channel."},"Response":{"type":"object","required":["libraries","texts"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"version":{"type":"integer","format":"int32","description":"Version number required for updates."},"libraries":{"type":"array","description":"One or more libraries response is associated with.","items":{"$ref":"#/definitions/DomainEntityRef"}},"texts":{"type":"array","description":"One or more texts associated with the response.","items":{"$ref":"#/definitions/ResponseText"}},"createdBy":{"description":"User that created the response","readOnly":true,"$ref":"#/definitions/User"},"dateCreated":{"type":"string","format":"date-time","description":"The date and time the response was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"interactionType":{"type":"string","description":"The interaction type for this response.","enum":["chat","email","twitter"]},"substitutions":{"type":"array","description":"Details about any text substitutions used in the texts for this response.","items":{"$ref":"#/definitions/ResponseSubstitution"}},"substitutionsSchema":{"description":"Metadata about the text substitutions in json schema format.","$ref":"#/definitions/JsonSchemaDocument"},"responseType":{"type":"string","description":"The response type represented by the response.","enum":["MessagingTemplate","CampaignSmsTemplate","CampaignEmailTemplate","Footer"]},"messagingTemplate":{"description":"An optional messaging template definition for responseType.MessagingTemplate.","$ref":"#/definitions/MessagingTemplate"},"assets":{"type":"array","description":"Assets used in the response","items":{"$ref":"#/definitions/AddressableEntityRef"}},"footer":{"description":"Footer template definition for responseType.Footer.","$ref":"#/definitions/FooterTemplate"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Contains information about a response."},"ResponseEntityList":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Response"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}},"description":"Query result list"},"ResponseQueryResults":{"type":"object","required":["results"],"properties":{"results":{"description":"Contains the query results","$ref":"#/definitions/ResponseEntityList"}},"description":"Used to return response query results"},"ResponseSubstitution":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"Response substitution identifier."},"description":{"type":"string","description":"Response substitution description."},"defaultValue":{"type":"string","description":"Response substitution default value."}},"description":"Contains information about the substitutions associated with a response."},"ResponseText":{"type":"object","required":["content"],"properties":{"content":{"type":"string","description":"Response text content."},"contentType":{"type":"string","description":"Response text content type.","enum":["text/plain","text/html"]},"type":{"type":"string","description":"Response text type.","enum":["body","subject"]}},"description":"Contains information about the text associated with a response."},"WhatsAppDefinition":{"type":"object","required":["language","name","namespace"],"properties":{"name":{"type":"string","description":"The messaging template name."},"namespace":{"type":"string","description":"The messaging template namespace."},"language":{"type":"string","description":"The messaging template language configured for this template. This is a WhatsApp specific value. For example, 'en_US'"}},"description":"A WhatsApp messaging template definition as defined in the WhatsApp Business Manager"},"ResponseFilter":{"type":"object","required":["name","operator","values"],"properties":{"name":{"type":"string","description":"Field to filter on. Allowed values are 'name', 'libraryId', 'text.contentType', 'messagingTemplate' and 'responseType'"},"operator":{"type":"string","description":"Filter operation: IN, EQUALS, NOTEQUALS.","enum":["IN","EQUALS","NOTEQUALS"]},"values":{"type":"array","description":"Values to filter on. If name is 'responseType' then allowed values are 'CampaignSmsTemplate', 'CampaignEmailTemplate', 'Footer' and 'Signature'","items":{"type":"string"}}},"description":"Used to filter response queries"},"ResponseQueryRequest":{"type":"object","properties":{"queryPhrase":{"type":"string","description":"Query phrase to search response text and name. If not set will match all."},"pageSize":{"type":"integer","format":"int32","description":"The maximum number of hits to return. Default: 25, Maximum: 500."},"pageNumber":{"type":"integer","format":"int32","description":"Page Number"},"filters":{"type":"array","description":"Filter the query results.","items":{"$ref":"#/definitions/ResponseFilter"}}},"description":"Used to query for responses"},"ResponseEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Response"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ResponseAsset":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"contentLength":{"type":"integer","format":"int64","description":"response asset size in bytes"},"contentLocation":{"type":"string","description":"response asset location."},"contentType":{"type":"string","description":"MIME type of response asset"},"dateCreated":{"type":"string","format":"date-time","description":"Created date of the response asset. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User who created the response asset","$ref":"#/definitions/DomainEntityRef"},"dateModified":{"type":"string","format":"date-time","description":"Last modified date of the response asset. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"User who last modified the response asset","$ref":"#/definitions/DomainEntityRef"},"responses":{"type":"array","description":"Canned responses actively using this asset","items":{"$ref":"#/definitions/DomainEntityRef"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ResponseAssetRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the file to upload. It must not start with a dot and not end with a forward slash. Whitespace and the following characters are not allowed: \\{^}%`]\">[~<#|"},"divisionId":{"type":"string","description":"Division to associate to this asset. Can only be used with this division."}}},"ResponseAssetStatus":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"Upload status of the asset","readOnly":true,"enum":["InProgress","Uploaded","Failed"]},"errorCode":{"type":"string","description":"Error code. Used for localization","readOnly":true},"errorMessage":{"type":"string","description":"Error message that explains upload failure status ","readOnly":true}}},"CreateResponseAssetResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"url":{"type":"string","description":"Pre-signed URL to PUT the file to","readOnly":true},"headers":{"type":"object","description":"Required headers when uploading a file through PUT request to the URL","readOnly":true,"additionalProperties":{"type":"string"}}}},"CreateResponseAssetRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the file to upload. It must not start with a dot and not end with a forward slash. Whitespace and the following characters are not allowed: \\{^}%`]\">[~<#|"},"divisionId":{"type":"string","description":"Division to associate to this asset. Can only be used with this division."},"contentMd5":{"type":"string","description":"Content MD-5 of the file to upload"}}},"ResponseAssetSearchResults":{"type":"object","properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/ResponseAsset"}}}},"ResponseAssetFilter":{"type":"object","properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types. Accepts numbers and date in ISO8601 format"},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types. Accepts numbers and date in ISO8601 format"},"fields":{"type":"array","description":"Field name to search against. Allowed Values: divisionId, name, contentLength, contentType, dateCreated","items":{"type":"string"}},"value":{"type":"string","description":"A value for the search to match against"},"type":{"type":"string","description":"How to apply this search criteria against other criteria. Filter type supported for each field:- name:[STARTS_WITH, TERM], divisionId:[TERM, TERMS], contentLength:[RANGE, GREATER_THAN_EQUAL_TO, LESS_THAN_EQUAL_TO], contentType:[STARTS_WITH, TERM] dateCreated:[DATE_RANGE]","enum":["TERM","TERMS","STARTS_WITH","RANGE","GREATER_THAN_EQUAL_TO","LESS_THAN_EQUAL_TO","DATE_RANGE"]}}},"ResponseAssetSearchRequest":{"type":"object","required":["query"],"properties":{"pageSize":{"type":"integer","format":"int32","description":"The number of results per page. Default: 25, Maximum: 100."},"pageNumber":{"type":"integer","format":"int32","description":"The page of resources you want to retrieve"},"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"query":{"type":"array","description":"Filter the query results.","items":{"$ref":"#/definitions/ResponseAssetFilter"}}}},"AvailableMediaType":{"type":"object","properties":{"mediaType":{"type":"string","description":"Name of the available media type"},"availableSubTypes":{"type":"array","description":"List of available subtypes for this media type","items":{"type":"string"}}}},"AvailableMediaTypeEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AvailableMediaType"}}}},"ComparisonPeriod":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"kpi":{"type":"string","description":"Key Performance Indicator optimised during the comparison period.","readOnly":true},"dateStarted":{"type":"string","format":"date-time","description":"Start date of the comparison period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateEnded":{"type":"string","format":"date-time","description":"End date of the comparison period. Date time is represented as an ISO-8601 string. 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the queue. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the queue."},"createdBy":{"type":"string","description":"The ID of the user that created the queue."},"memberCount":{"type":"integer","format":"int32","description":"The total number of members in the queue.","readOnly":true},"userMemberCount":{"type":"integer","format":"int32","description":"The number of user members (i.e., non-group members) in the queue.","readOnly":true},"joinedMemberCount":{"type":"integer","format":"int32","description":"The number of joined members in the queue.","readOnly":true},"mediaSettings":{"description":"The media settings for the queue.","$ref":"#/definitions/QueueMediaSettings"},"routingRules":{"type":"array","description":"The routing rules for the queue, used for Preferred Agent Routing.","items":{"$ref":"#/definitions/RoutingRule"}},"conditionalGroupRouting":{"description":"The Conditional Group Routing settings for the queue.","$ref":"#/definitions/ConditionalGroupRouting"},"bullseye":{"description":"The bullseye settings for the queue.","$ref":"#/definitions/Bullseye"},"scoringMethod":{"type":"string","description":"The Scoring Method for the queue","enum":["TimestampAndPriority","PriorityOnly"]},"acwSettings":{"description":"The ACW settings for the queue.","$ref":"#/definitions/AcwSettings"},"skillEvaluationMethod":{"type":"string","description":"The skill evaluation method to use when routing conversations.","enum":["NONE","BEST","ALL"]},"memberGroups":{"type":"array","description":"The groups of agents associated with the queue, if any. Queue membership will update to match group membership changes.","uniqueItems":true,"items":{"$ref":"#/definitions/MemberGroup"}},"queueFlow":{"description":"The in-queue flow to use for call conversations waiting in queue.","$ref":"#/definitions/DomainEntityRef"},"emailInQueueFlow":{"description":"The in-queue flow to use for email conversations waiting in queue.","$ref":"#/definitions/DomainEntityRef"},"messageInQueueFlow":{"description":"The in-queue flow to use for message conversations waiting in queue.","$ref":"#/definitions/DomainEntityRef"},"whisperPrompt":{"description":"The prompt used for whisper on the queue, if configured.","$ref":"#/definitions/DomainEntityRef"},"onHoldPrompt":{"description":"The audio to be played when calls on this queue are on hold. If not configured, the default on-hold music will play.","$ref":"#/definitions/DomainEntityRef"},"autoAnswerOnly":{"type":"boolean","description":"Specifies whether the configured whisper should play for all ACD calls, or only for those which are auto-answered."},"cannedResponseLibraries":{"description":"Canned response library IDs and mode with which they are associated with the queue","$ref":"#/definitions/CannedResponseLibraries"},"enableTranscription":{"type":"boolean","description":"Indicates whether voice transcription is enabled for this queue."},"enableAudioMonitoring":{"type":"boolean","description":"Indicates whether audio monitoring is enabled for this queue."},"enableManualAssignment":{"type":"boolean","description":"Indicates whether manual assignment is enabled for this queue."},"agentOwnedRouting":{"description":"The Agent Owned Routing settings for the queue","$ref":"#/definitions/AgentOwnedRouting"},"directRouting":{"description":"The Direct Routing settings for the queue","$ref":"#/definitions/DirectRouting"},"callingPartyName":{"type":"string","description":"The name to use for caller identification for outbound calls from this queue."},"callingPartyNumber":{"type":"string","description":"The phone number to use for caller identification for outbound calls from this queue."},"defaultScripts":{"type":"object","description":"The default script Ids for the communication types.","additionalProperties":{"$ref":"#/definitions/Script"}},"outboundMessagingAddresses":{"description":"The messaging addresses for the queue.","$ref":"#/definitions/QueueMessagingAddresses"},"outboundEmailAddress":{"$ref":"#/definitions/QueueEmailAddress"},"peerId":{"type":"string","description":"The ID of an associated external queue."},"suppressInQueueCallRecording":{"type":"boolean","description":"Indicates whether recording in-queue calls is suppressed for this queue."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WrapUpCodeReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."}}},"WrapupCodeEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WrapupCode"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"UserQueue":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"The queue description."},"dateCreated":{"type":"string","format":"date-time","description":"The date the queue was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the queue. Date time is represented as an ISO-8601 string. 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Set by the service provider. \"caseExact\" is set to \"true\". \"mutability\" is set to \"readOnly\". \"returned\" is set to \"always\".","readOnly":true},"schemas":{"type":"array","description":"The list of supported schemas.","readOnly":true,"items":{"type":"string"}},"name":{"type":"string","description":"The name of the resource type.","readOnly":true},"description":{"type":"string","description":"The description of the resource type.","readOnly":true},"schema":{"type":"string","description":"The URI of the primary or base schema for the resource type.","readOnly":true},"schemaExtensions":{"type":"array","description":"The list of schema extensions for the resource type.","readOnly":true,"items":{"$ref":"#/definitions/ScimConfigResourceTypeSchemaExtension"}},"endpoint":{"type":"string","description":"The HTTP-addressable endpoint of the resource type. Appears after the base URL.","readOnly":true},"meta":{"description":"The metadata of the SCIM resource. 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See section 3.4.2.2 \"Filtering\" in RFC 7644 for details.","readOnly":true},"mutability":{"type":"string","description":"The circumstances under which an attribute can be defined or redefined. The default is \"readWrite\".","readOnly":true,"enum":["readWrite","readOnly","immutable","writeOnly"]},"returned":{"type":"string","description":"The circumstances under which an attribute and its values are returned in response to a GET, PUT, POST, or PATCH request.","readOnly":true,"enum":["always","never","default","request"]},"uniqueness":{"type":"string","description":"The method by which the service provider enforces the uniqueness of an attribute value. A server can reject a value by returning the HTTP response code 400 (Bad Request). A client can enforce uniqueness to a greater degree than the server provider enforces. 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Only \"location\" and \"resourceType\" are set for \"Schema\" resources.","readOnly":true,"$ref":"#/definitions/ScimMetadata"}},"description":"Defines a SCIM schema."},"ScimV2SchemaListResponse":{"type":"object","properties":{"schemas":{"type":"array","description":"The list of supported schemas.","items":{"type":"string"}},"totalResults":{"type":"integer","format":"int64","description":"The total number of results.","readOnly":true},"startIndex":{"type":"integer","format":"int64","description":"The 1-based index of the first result returned by this request. 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Metadata is defined as immutable per SCIM RFC.","readOnly":true,"$ref":"#/definitions/ScimMetadata"}},"description":"Defines a SCIM group."},"ScimV2MemberReference":{"type":"object","properties":{"type":{"type":"string","description":"The type of SCIM resource.","readOnly":true,"enum":["User","Group","ServiceProviderConfig","ResourceType","Schema"]},"value":{"type":"string","description":"The ID of the group member. Can be \"userId\" or \"groupId\"."},"$ref":{"type":"string","format":"uri","description":"The reference URI of the SCIM resource.","readOnly":true}},"description":"Defines a reference to SCIM group members."},"ScimError":{"type":"object","properties":{"schemas":{"type":"array","description":"The list of schemas for the SCIM error.","readOnly":true,"items":{"type":"string"}},"status":{"type":"string","description":"The HTTP status code returned for the SCIM error.","readOnly":true},"scimType":{"type":"string","description":"The type of SCIM error when httpStatus is a \"400\" error.","readOnly":true,"enum":["invalidFilter","tooMany","uniqueness","mutability","invalidSyntax","invalidPath","noTarget","invalidValue","invalidVers","sensitive"]},"detail":{"type":"string","description":"The detailed description of the SCIM error.","readOnly":true}},"description":"Defines a SCIM error."},"ScimV2PatchOperation":{"type":"object","required":["op"],"properties":{"op":{"type":"string","description":"The PATCH operation to perform.","enum":["add","replace","remove"]},"path":{"type":"string","description":"The attribute path that describes the target of the operation. 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See section 3.5.2 \"Modifying with PATCH\" in RFC 7644 for details."},"ScimServiceProviderConfig":{"type":"object","properties":{"schemas":{"type":"array","description":"The list of supported schemas.","readOnly":true,"items":{"type":"string"}},"documentationUri":{"type":"string","format":"uri","description":"The HTTP-addressable URL that points to the service provider's documentation.","readOnly":true},"patch":{"description":"The \"patch\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigSimpleFeature"},"filter":{"description":"The \"filter\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigFilterFeature"},"etag":{"description":"The \"etag\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigSimpleFeature"},"sort":{"description":"The \"sort\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigSimpleFeature"},"bulk":{"description":"The \"bulk\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigBulkFeature"},"changePassword":{"description":"The \"changePassword\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigSimpleFeature"},"authenticationSchemes":{"type":"array","description":"The list of supported authentication schemes.","readOnly":true,"items":{"$ref":"#/definitions/ScimServiceProviderConfigAuthenticationScheme"}},"meta":{"description":"The metadata of the SCIM resource. Metadata is defined as immutable per SCIM RFC.","readOnly":true,"$ref":"#/definitions/ScimMetadata"}},"description":"Defines a SCIM service provider's configuration."},"ScimServiceProviderConfigAuthenticationScheme":{"type":"object","required":["description","name","type"],"properties":{"name":{"type":"string","description":"The name of the authentication scheme, for example, HTTP Basic.","readOnly":true},"description":{"type":"string","description":"The description of the authentication scheme.","readOnly":true},"specUri":{"type":"string","format":"uri","description":"The HTTP-addressable URL that points to the authentication scheme's specification.","readOnly":true},"documentationUri":{"type":"string","format":"uri","description":"The HTTP-addressable URL that points to the authentication scheme's usage documentation.","readOnly":true},"type":{"type":"string","description":"The type of authentication scheme.","readOnly":true,"enum":["oauth","oauth2","oauthbearertoken","httpbasic","httpdigest"]},"primary":{"type":"boolean","description":"Indicates whether this authentication scheme is the primary method of authentication.","readOnly":true}},"description":"Defines an authentication scheme in the SCIM service provider's configuration."},"ScimServiceProviderConfigBulkFeature":{"type":"object","properties":{"supported":{"type":"boolean","description":"Indicates whether configuration options are supported.","readOnly":true},"maxOperations":{"type":"integer","format":"int32","description":"The maximum number of operations for each bulk request.","readOnly":true},"maxPayloadSize":{"type":"integer","format":"int32","description":"The maximum payload size.","readOnly":true}},"description":"Defines a \"bulk\" request in the SCIM service provider's configuration."},"ScimServiceProviderConfigFilterFeature":{"type":"object","properties":{"supported":{"type":"boolean","description":"Indicates whether configuration options are supported.","readOnly":true},"maxResults":{"type":"integer","format":"int32","description":"The maximum number of results returned from a filtered query.","readOnly":true}},"description":"Defines a \"filter\" request in the SCIM service provider's configuration."},"ScimServiceProviderConfigSimpleFeature":{"type":"object","properties":{"supported":{"type":"boolean","description":"Indicates whether configuration options are supported.","readOnly":true}},"description":"Defines a request in the SCIM service provider's configuration."},"Manager":{"type":"object","properties":{"value":{"type":"string","description":"The ID of the manager."},"$ref":{"type":"string","format":"uri","description":"The reference URI of the manager's user record.","readOnly":true}},"description":"Defines a SCIM manager."},"ScimEmail":{"type":"object","properties":{"value":{"type":"string","description":"The email address. Is immutable if \"type\" is set to \"other\"."},"type":{"type":"string","description":"The type of email address. \"value\" is immutable if \"type\" is set to \"other\".","enum":["work","other"]},"primary":{"type":"boolean","description":"Indicates whether the email address is the primary email address."}},"description":"Defines a SCIM email address."},"ScimGenesysUserExternalId":{"type":"object","required":["authority","value"],"properties":{"authority":{"type":"string","description":"Authority, or scope, of \"externalId\". Allows multiple external identifiers to be defined. Represents the source of the external identifier."},"value":{"type":"string","description":"Identifier of the user in an external system."}},"description":"External Identifiers of user. The external identifier must be unique within the organization and the 'authority'"},"ScimPhoneNumber":{"type":"object","properties":{"value":{"type":"string","description":"The phone number in E.164 or tel URI format, for example, tel:+nnnnnnnn; ext=xxxxx."},"type":{"type":"string","description":"The type of phone number.","enum":["work","work2","work3","work4","home","mobile","other","microsoftteams","zoomphone","eightbyeight"]},"primary":{"type":"boolean","description":"Indicates whether the phone number is the primary phone number."}},"description":"Defines a SCIM phone number."},"ScimUserExtensions":{"type":"object","properties":{"routingSkills":{"type":"array","description":"The list of routing skills assigned to a user. Maximum 50 skills.","items":{"$ref":"#/definitions/ScimUserRoutingSkill"}},"routingLanguages":{"type":"array","description":"The list of routing languages assigned to a user. Maximum 50 languages.","items":{"$ref":"#/definitions/ScimUserRoutingLanguage"}},"externalIds":{"type":"array","description":"The list of external identifiers assigned to user. Always includes an immutable SCIM authority prefixed with \"x-pc:scimv2:v1\". 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ACD interactions are routed to agents with higher proficiency ratings."}},"description":"The routing language assigned to a user."},"ScimUserRoutingSkill":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The case-sensitive name of a routing skill configured in Genesys Cloud."},"proficiency":{"type":"number","format":"double","description":"A rating from 0.0 to 5.0 that indicates how adept an agent is at a particular skill. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true}}},"PatchUser":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"preferredName":{"type":"string","description":"Preferred full name of agent"},"acdAutoAnswer":{"type":"boolean","description":"The value that denotes if acdAutoAnswer is set on the user"}}},"CreateUser":{"type":"object","required":["divisionId","email","name"],"properties":{"name":{"type":"string","description":"User's full name"},"department":{"type":"string"},"email":{"type":"string","description":"User's email and username"},"addresses":{"type":"array","description":"Email addresses and phone numbers for this user","items":{"$ref":"#/definitions/Contact"}},"title":{"type":"string"},"password":{"type":"string","description":"User's password"},"divisionId":{"type":"string","description":"The division to which this user will belong"},"state":{"type":"string","description":"Optional initialized state of the user. If not specified, state will be Active if invites are sent, otherwise Inactive.","enum":["active","inactive","deleted"]}}},"UsersSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/User"}}}},"UserSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/UserSearchCriteria"}},"dateFormat":{"type":"string","description":"Set date format for criteria values when using date range search type. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"callerAddress":{"type":"string","description":"The caller address","readOnly":true},"callerName":{"type":"string","description":"Optionally the name of the caller that left the voicemail message if the caller was a known user","readOnly":true},"callerUser":{"description":"Optionally the user that left the voicemail message if the caller was a known user","readOnly":true,"$ref":"#/definitions/User"},"deleted":{"type":"boolean","description":"Whether the voicemail message has been marked as deleted"},"note":{"type":"string","description":"An optional note"},"user":{"description":"The user that the voicemail message belongs to or null which means the voicemail message belongs to a group or queue","readOnly":true,"$ref":"#/definitions/User"},"group":{"description":"The group that the voicemail message belongs to or null which means the voicemail message belongs to a user or queue","readOnly":true,"$ref":"#/definitions/Group"},"queue":{"description":"The queue that the voicemail message belongs to or null which means the voicemail message belongs to a user or group","readOnly":true,"$ref":"#/definitions/Queue"},"copiedFrom":{"description":"Represents where this voicemail message was copied from","readOnly":true,"$ref":"#/definitions/VoicemailCopyRecord"},"copiedTo":{"type":"array","description":"Represents where this voicemail has been copied to","readOnly":true,"items":{"$ref":"#/definitions/VoicemailCopyRecord"}},"deleteRetentionPolicy":{"description":"The retention policy for this voicemail when deleted is set to true","$ref":"#/definitions/VoicemailRetentionPolicy"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"VoicemailMessageEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/VoicemailMessage"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"firstUri":{"type":"string","format":"uri"},"lastUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"VoicemailRetentionPolicy":{"type":"object","properties":{"voicemailRetentionPolicyType":{"type":"string","description":"The retention policy type","enum":["RETAIN_INDEFINITELY","RETAIN_WITH_TTL","IMMEDIATE_DELETE"]},"numberOfDays":{"type":"integer","format":"int32","description":"If retentionPolicyType == RETAIN_WITH_TTL, then this value represents the number of days for the TTL"}},"description":"Governs how the voicemail is retained"},"VoicemailGroupPolicy":{"type":"object","properties":{"name":{"type":"string"},"group":{"description":"The group associated with the policy","readOnly":true,"$ref":"#/definitions/Group"},"enabled":{"type":"boolean","description":"Whether voicemail is enabled for the group"},"sendEmailNotifications":{"type":"boolean","description":"Whether email notifications are sent to group members when a new voicemail is received"},"disableEmailPii":{"type":"boolean","description":"Removes any PII from group emails. This is overridden by the analogous organization configuration value. This is always true if HIPAA is enabled or unknown for an organization."},"includeEmailTranscriptions":{"type":"boolean","description":"Whether to include the voicemail transcription in a group notification email"},"languagePreference":{"type":"string","description":"The language preference for the group. Used for group voicemail transcription"},"rotateCallsSecs":{"type":"integer","format":"int32","description":"How many seconds to ring before rotating to the next member in the group"},"stopRingingAfterRotations":{"type":"integer","format":"int32","description":"How many rotations to go through"},"overflowGroupId":{"type":"string","description":"A fallback group to contact when all of the members in this group did not answer the call."},"groupAlertType":{"type":"string","description":"Specifies if the members in this group should be contacted randomly, in a specific order, or by round-robin.","enum":["RANDOM","ROUND_ROBIN","SEQUENTIAL"]},"interactiveResponsePromptId":{"type":"string","description":"The prompt to use when connecting a user to a Group Ring call"},"interactiveResponseRequired":{"type":"boolean","description":"Whether user should be prompted with a confirmation prompt when connecting to a Group Ring call"}}},"VoicemailMailboxInfo":{"type":"object","properties":{"usageSizeBytes":{"type":"integer","format":"int64","description":"The total number of bytes for all voicemail message audio recordings","readOnly":true},"totalCount":{"type":"integer","format":"int32","description":"The total number of voicemail messages","readOnly":true},"unreadCount":{"type":"integer","format":"int32","description":"The total number of voicemail messages marked as unread","readOnly":true},"deletedCount":{"type":"integer","format":"int32","description":"The total number of voicemail messages marked as deleted","readOnly":true},"createdDate":{"type":"string","format":"date-time","description":"The date of the oldest voicemail message. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"sendEmailNotifications":{"type":"boolean","description":"Whether email notifications are sent to the user when a new voicemail is received"}}},"VoicemailMediaInfo":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"mediaFileUri":{"type":"string","format":"uri"},"mediaImageUri":{"type":"string","format":"uri"},"waveformData":{"type":"array","items":{"type":"number","format":"float"}}}},"CopyVoicemailMessage":{"type":"object","required":["voicemailMessageId"],"properties":{"voicemailMessageId":{"type":"string","description":"The id of the VoicemailMessage to copy"},"userId":{"type":"string","description":"The id of the User to copy the VoicemailMessage to"},"groupId":{"type":"string","description":"The id of the Group to copy the VoicemailMessage to"}},"description":"Used to copy a VoicemailMessage to either a User or a Group"},"PINConfiguration":{"type":"object","properties":{"minimumLength":{"type":"integer","format":"int32"},"maximumLength":{"type":"integer","format":"int32"}}},"VoicemailOrganizationPolicy":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Whether voicemail is enabled for this organization","readOnly":true},"alertTimeoutSeconds":{"type":"integer","format":"int32","description":"The organization's default number of seconds to ring a user's phone before a call is transferred to voicemail"},"pinConfiguration":{"description":"The configuration for user PINs to access their voicemail from a phone","$ref":"#/definitions/PINConfiguration"},"voicemailExtension":{"type":"string","description":"The extension for voicemail retrieval. 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This is always true if HIPAA is enabled or unknown for an organization."},"maximumRecordingTimeSeconds":{"type":"integer","format":"int32","description":"Default value for the maximum length of time in seconds of a recorded voicemail"},"modifiedDate":{"type":"string","format":"date-time","description":"The date the policy was last modified. Date time is represented as an ISO-8601 string. 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Used to prevent conflicts on concurrent edits"},"modifiedBy":{"description":"The user who last modified the associated entity","readOnly":true,"$ref":"#/definitions/UserReference"},"dateModified":{"type":"string","format":"date-time","description":"The date the associated entity was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"createdBy":{"description":"The user who created the associated entity, if available","readOnly":true,"$ref":"#/definitions/UserReference"},"dateCreated":{"type":"string","format":"date-time","description":"The date the associated entity was created, if available. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true}}},"EstimateAvailableFullDayTimeOffResponse":{"type":"object","required":["date","durationMinutes","flexible","payableMinutes"],"properties":{"date":{"type":"string","format":"date","description":"Date in yyyy-MM-dd format for full day request. Should be interpreted in the business unit's configured time zone. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"durationMinutes":{"type":"integer","format":"int32","description":"An estimation of time off request length in minutes"},"payableMinutes":{"type":"integer","format":"int32","description":"An estimation of payable part of time off request in minutes"},"flexible":{"type":"boolean","description":"Whether there is flexibility for a user to choose different hours than the system estimated"}}},"EstimateAvailablePartialDayTimeOffResponse":{"type":"object","required":["date","durationMinutes","flexible","payableMinutes"],"properties":{"date":{"type":"string","format":"date-time","description":"Start date-time in ISO-8601 format for partial day request"},"durationMinutes":{"type":"integer","format":"int32","description":"An estimation of time off request length in minutes"},"payableMinutes":{"type":"integer","format":"int32","description":"An estimation of payable part of time off request in minutes"},"flexible":{"type":"boolean","description":"Whether there is flexibility for a user to choose different hours than the system estimated"}}},"EstimateAvailableTimeOffResponse":{"type":"object","required":["activityCodeId","paid","user"],"properties":{"fullDayDates":{"type":"array","description":"Full day dates. partialDayDates must be empty if this field is populated","items":{"$ref":"#/definitions/EstimateAvailableFullDayTimeOffResponse"}},"partialDayDates":{"type":"array","description":"Partial day dates. fullDayDates must be empty if this field is populated","items":{"$ref":"#/definitions/EstimateAvailablePartialDayTimeOffResponse"}},"user":{"description":"The user to whom the time off request belongs","$ref":"#/definitions/UserReference"},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with the time off request. Activity code must be of the TimeOff category"},"paid":{"type":"boolean","description":"Whether this estimate is for a paid time off request"}}},"EstimateAvailableFullDayTimeOffRequest":{"type":"object","required":["date"],"properties":{"date":{"type":"string","format":"date","description":"Date in yyyy-MM-dd format for full day request. Should be interpreted in the business unit's configured time zone. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"requestedDurationMinutes":{"type":"integer","format":"int32","description":"A requested length of time off request in minutes. If the value is null, then the system will use activity code length setting"}}},"EstimateAvailablePartialDayTimeOffRequest":{"type":"object","required":["date"],"properties":{"date":{"type":"string","format":"date-time","description":"Start date-time in ISO-8601 format for partial day request"},"requestedDurationMinutes":{"type":"integer","format":"int32","description":"A requested length of time off request in minutes. If the value is null, then the system will use activity code length setting"}}},"EstimateAvailableTimeOffRequest":{"type":"object","required":["activityCodeId","paid"],"properties":{"fullDayDates":{"type":"array","description":"Full day dates. partialDayDates must be empty if this field is populated","items":{"$ref":"#/definitions/EstimateAvailableFullDayTimeOffRequest"}},"partialDayDates":{"type":"array","description":"Partial day dates. fullDayDates must be empty if this field is populated","items":{"$ref":"#/definitions/EstimateAvailablePartialDayTimeOffRequest"}},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with the time off request. Activity code must be of the TimeOff category"},"paid":{"type":"boolean","description":"Whether this estimate is for a paid time off request"}}},"BusinessUnitActivityCode":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"active":{"type":"boolean","description":"Whether this activity code is active or has been deleted"},"defaultCode":{"type":"boolean","description":"Whether this is a default activity code"},"category":{"type":"string","description":"The category of the activity code","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"lengthInMinutes":{"type":"integer","format":"int32","description":"The default length of the activity in minutes"},"countsAsPaidTime":{"type":"boolean","description":"Whether an agent is paid while performing this activity"},"countsAsWorkTime":{"type":"boolean","description":"Indicates whether or not the activity should be counted as contiguous work time for calculating daily constraints"},"agentTimeOffSelectable":{"type":"boolean","description":"Whether an agent can select this activity code when creating or editing a time off request. Null if the activity's category is not time off."},"countsTowardShrinkage":{"type":"boolean","description":"Whether or not this activity code counts toward shrinkage calculations"},"plannedShrinkage":{"type":"boolean","description":"Whether this activity code is considered planned or unplanned shrinkage"},"interruptible":{"type":"boolean","description":"Whether this activity code is considered interruptible"},"secondaryPresences":{"type":"array","description":"The secondary presences of this activity code","items":{"$ref":"#/definitions/SecondaryPresence"}},"metadata":{"description":"Version metadata of this activity code","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BusinessUnitActivityCodeListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BusinessUnitActivityCode"}},"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"SecondaryPresence":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateActivityCodeRequest":{"type":"object","required":["category","name"],"properties":{"name":{"type":"string","description":"The name of the activity code"},"category":{"type":"string","description":"The activity code's category","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"lengthInMinutes":{"type":"integer","format":"int32","description":"The default length of the activity in minutes"},"countsAsPaidTime":{"type":"boolean","description":"Whether an agent is paid while performing this activity"},"countsAsWorkTime":{"type":"boolean","description":"Indicates whether or not the activity should be counted as work time"},"agentTimeOffSelectable":{"type":"boolean","description":"Whether an agent can select this activity code when creating or editing a time off request"},"countsTowardShrinkage":{"type":"boolean","description":"Whether or not this activity code counts toward shrinkage calculations"},"plannedShrinkage":{"type":"boolean","description":"Whether this activity code is considered planned or unplanned shrinkage"},"interruptible":{"type":"boolean","description":"Whether this activity code is considered interruptible"},"secondaryPresences":{"type":"array","description":"The secondary presences of this activity code","items":{"$ref":"#/definitions/SecondaryPresence"}}}},"ListWrapperSecondaryPresence":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/SecondaryPresence"}}}},"UpdateActivityCodeRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of the activity code"},"category":{"type":"string","description":"The activity code's category. Attempting to change the category of a default activity code will return an error","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"lengthInMinutes":{"type":"integer","format":"int32","description":"The default length of the activity in minutes"},"countsAsPaidTime":{"type":"boolean","description":"Whether an agent is paid while performing this activity"},"countsAsWorkTime":{"type":"boolean","description":"Indicates whether or not the activity should be counted as work time"},"agentTimeOffSelectable":{"type":"boolean","description":"Whether an agent can select this activity code when creating or editing a time off request"},"countsTowardShrinkage":{"type":"boolean","description":"Whether or not this activity code counts toward shrinkage calculations"},"plannedShrinkage":{"type":"boolean","description":"Whether this activity code is considered planned or unplanned shrinkage"},"interruptible":{"type":"boolean","description":"Whether this activity code is considered interruptible"},"secondaryPresences":{"description":"The secondary presences of this activity code","$ref":"#/definitions/ListWrapperSecondaryPresence"},"metadata":{"description":"Version metadata for the associated business unit's list of activity codes","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ForecastAbandonRateResponse":{"type":"object","properties":{"percent":{"type":"integer","format":"int32","description":"The target percent abandon rate goal"}}},"ForecastAverageSpeedOfAnswerResponse":{"type":"object","properties":{"seconds":{"type":"integer","format":"int32","description":"the average speed of answer goal in seconds"}}},"ForecastPlanningGroupResponse":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the planning group"},"name":{"type":"string","description":"The name of the planning group"},"routePaths":{"type":"array","description":"Route path configuration for this planning group","items":{"$ref":"#/definitions/RoutePathResponse"}},"serviceGoalTemplate":{"description":"Service goals for this planning group","$ref":"#/definitions/ForecastServiceGoalTemplateResponse"}}},"ForecastServiceGoalTemplateImpactOverrideResponse":{"type":"object","properties":{"serviceLevel":{"description":"Allowed service level percent increase and decrease; undefined if the goal is not enabled","$ref":"#/definitions/WfmServiceGoalImpact"},"averageSpeedOfAnswer":{"description":"Allowed average speed of answer percent increase and decrease; undefined if the goal is not enabled","$ref":"#/definitions/WfmServiceGoalImpact"},"abandonRate":{"description":"Allowed abandon rate percent increase and decrease; undefined if the goal is not enabled","$ref":"#/definitions/WfmServiceGoalImpact"}}},"ForecastServiceGoalTemplateResponse":{"type":"object","properties":{"serviceLevel":{"description":"The service level goal for this forecast","$ref":"#/definitions/ForecastServiceLevelResponse"},"averageSpeedOfAnswer":{"description":"The average speed of answer goal for this forecast","$ref":"#/definitions/ForecastAverageSpeedOfAnswerResponse"},"abandonRate":{"description":"The abandon rate goal for this forecast","$ref":"#/definitions/ForecastAbandonRateResponse"},"impactOverride":{"description":"The service goal impact overrides for this forecast","$ref":"#/definitions/ForecastServiceGoalTemplateImpactOverrideResponse"}}},"ForecastServiceLevelResponse":{"type":"object","properties":{"percent":{"type":"integer","format":"int32","description":"The percent of calls to answer in the number of seconds defined"},"seconds":{"type":"integer","format":"int32","description":"The number of seconds to define for the percent of calls to be answered"}}},"LanguageReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RoutePathResponse":{"type":"object","properties":{"queue":{"description":"The ID of the queue associated with the route path","$ref":"#/definitions/QueueReference"},"mediaType":{"type":"string","description":"The media type of the given queue associated with the route path","enum":["Voice","Chat","Email","Callback","Message"]},"language":{"description":"The ID of the language associated with the route path","$ref":"#/definitions/LanguageReference"},"skills":{"type":"array","description":"The set of skills associated with the route path","uniqueItems":true,"items":{"$ref":"#/definitions/RoutingSkillReference"}}}},"RoutingSkillReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WfmIntradayPlanningGroupListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ForecastPlanningGroupResponse"}},"noDataReason":{"type":"string","description":"The reason there was no data for the request","enum":["NoPublishedSchedule","NoSourceForecast"]}}},"WfmServiceGoalImpact":{"type":"object","required":["decreaseByPercent","increaseByPercent"],"properties":{"increaseByPercent":{"type":"number","format":"double","description":"The maximum allowed percent increase from the configured goal"},"decreaseByPercent":{"type":"number","format":"double","description":"The maximum allowed percent decrease from the configured goal"}}},"AsyncIntradayResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuIntradayResponse"}}},"BuIntradayDataGroup":{"type":"object","properties":{"mediaType":{"type":"string","description":"The media type associated with this intraday group","enum":["Voice","Chat","Email","Callback","Message"]},"forecastDataSummary":{"description":"Forecast data summary for this date range","$ref":"#/definitions/BuIntradayForecastData"},"forecastDataPerInterval":{"type":"array","description":"Forecast data per interval for this date range","items":{"$ref":"#/definitions/BuIntradayForecastData"}},"scheduleDataSummary":{"description":"Schedule data summary for this date range","$ref":"#/definitions/BuIntradayScheduleData"},"scheduleDataPerInterval":{"type":"array","description":"Schedule data per interval for this date range","items":{"$ref":"#/definitions/BuIntradayScheduleData"}},"performancePredictionDataSummary":{"description":"Performance prediction data summary for this date range","$ref":"#/definitions/IntradayPerformancePredictionData"},"performancePredictionDataPerInterval":{"type":"array","description":"Performance prediction data per interval for this date range","items":{"$ref":"#/definitions/IntradayPerformancePredictionData"}}}},"BuIntradayForecastData":{"type":"object","properties":{"offered":{"type":"number","format":"double","description":"The number of interactions routed into the queues in the selected planning groups for the given media type for an agent to answer"},"averageHandleTimeSeconds":{"type":"number","format":"double","description":"The average handle time in seconds an agent spent handling interactions"}}},"BuIntradayResponse":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"The start of the date range for which this data applies. This is also the start reference point for the intervals represented in the various arrays. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end of the date range for which this data applies. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"intervalLengthMinutes":{"type":"integer","format":"int32","description":"The aggregation period in minutes, which determines the interval duration of the returned data"},"noDataReason":{"type":"string","description":"If not null, the reason there was no data for the request","enum":["NoPublishedSchedule","NoSourceForecast"]},"categories":{"type":"array","description":"The categories to which this data corresponds","items":{"type":"string","enum":["ForecastData","ScheduleData","PerformancePredictionData"]}},"shortTermForecast":{"description":"Short term forecast reference","$ref":"#/definitions/BuShortTermForecastReference"},"schedule":{"description":"Schedule reference","$ref":"#/definitions/BuScheduleReference"},"intradayDataGroupings":{"type":"array","description":"Intraday data grouped by a single media type and set of planning group IDs","items":{"$ref":"#/definitions/BuIntradayDataGroup"}}}},"BuIntradayScheduleData":{"type":"object","properties":{"onQueueTimeSeconds":{"type":"integer","format":"int64","description":"The total on-queue time in seconds for all agents in this group"}}},"BuScheduleReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuShortTermForecastReference":{"type":"object","required":["weekDate"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"weekDate":{"type":"string","format":"date","description":"The weekDate of the short term forecast in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"description":{"type":"string","description":"The description of the short term forecast","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IntradayPerformancePredictionData":{"type":"object","properties":{"serviceLevelPercent":{"type":"number","format":"double","description":"Percentage of interactions that meets service level target as defined in the matching service goal templates"},"averageSpeedOfAnswerSeconds":{"type":"number","format":"double","description":"Predicted average time in seconds it takes to answer an interaction once the interaction becomes available to be routed"},"occupancyPercent":{"type":"number","format":"double","description":"Percentage of on-queue time for all agents in this group that are occupied handling interactions"}}},"IntradayPlanningGroupRequest":{"type":"object","required":["businessUnitDate","categories"],"properties":{"businessUnitDate":{"type":"string","format":"date","description":"Requested date in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"categories":{"type":"array","description":"The metric categories","items":{"type":"string","enum":["ForecastData","ScheduleData","PerformancePredictionData"]}},"planningGroupIds":{"type":"array","description":"The IDs of the planning groups for which to fetch data. Omitting or passing an empty list will return all available planning groups","items":{"type":"string"}},"intervalLengthMinutes":{"type":"integer","format":"int32","description":"The period/interval in minutes for which to aggregate the data. Required, defaults to 15"}}},"BuImportShortTermForecastSchema":{"type":"object","required":["description","planningGroups","weekCount"],"properties":{"description":{"type":"string","description":"The description for the forecast"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks covered by the forecast"},"planningGroups":{"type":"array","description":"The short term planning group data","items":{"$ref":"#/definitions/ForecastPlanningGroupData"}},"longTermPlanningGroups":{"type":"array","description":"The long term planning group data","items":{"$ref":"#/definitions/LongTermForecastPlanningGroupData"}},"canUseForScheduling":{"type":"boolean","description":"Whether this forecast can be used for scheduling"}}},"ForecastPlanningGroupData":{"type":"object","required":["averageHandleTimeSecondsPerInterval","offeredPerInterval","planningGroupId"],"properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group to which this data applies. Note this is a snapshot of the planning group at the time of forecast creation and may not correspond to the current configuration"},"offeredPerInterval":{"type":"array","description":"Forecast offered counts per 15 minute interval for this week of the forecast","items":{"type":"number","format":"double"}},"averageHandleTimeSecondsPerInterval":{"type":"array","description":"Forecast average handle time per 15 minute interval in seconds","items":{"type":"number","format":"double"}}}},"ImportForecastUploadResponse":{"type":"object","properties":{"uploadKey":{"type":"string","description":"The key to pass to the secondary request to start processing of the upload"},"url":{"type":"string","description":"The url to which to PUT the upload body"},"headers":{"type":"object","description":"Required headers for the PUT request to the url","additionalProperties":{"type":"string"}},"uploadBodySchema":{"description":"Always null. Defines the schema of the json body to be PUT to the url. The json body should be gzip encoded before uploading","$ref":"#/definitions/BuImportShortTermForecastSchema"}}},"LongTermForecastPlanningGroupData":{"type":"object","required":["averageHandleTimeSecondsPerDay","offeredPerDay","planningGroupId"],"properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group to which this data applies. Note this is a snapshot of the planning group at the time of forecast creation and may not correspond to the current configuration"},"offeredPerDay":{"type":"array","description":"Forecast offered counts per day for this planning group","items":{"type":"number","format":"double"}},"averageHandleTimeSecondsPerDay":{"type":"array","description":"Forecast average handle time per day in seconds","items":{"type":"number","format":"double"}}}},"UploadUrlRequestBody":{"type":"object","required":["contentLengthBytes"],"properties":{"contentLengthBytes":{"type":"integer","format":"int64","description":"The expected content length (in bytes) of the gzip-encoded data that will be PUT to the returned signed URL"}}},"BuForecastGenerationPlanningGroupResult":{"type":"object","properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group"},"metricResults":{"type":"array","description":"The generation results for the associated planning group","items":{"$ref":"#/definitions/BuForecastTimeSeriesResult"}}}},"BuForecastGenerationResult":{"type":"object","properties":{"planningGroupResults":{"type":"array","description":"Generation results, broken down by planning group","items":{"$ref":"#/definitions/BuForecastGenerationPlanningGroupResult"}}}},"BuForecastModificationResponse":{"type":"object","required":["displayGranularity","enabled","granularity","metric","planningGroupIds","type","values"],"properties":{"type":{"type":"string","description":"The type of the modification","enum":["MinimumPerInterval","MaximumPerInterval","SetValuePerInterval","ChangeValuePerInterval","ChangePercentPerInterval","SetValueOverRange","ChangeValueOverRange","SetValuesForIntervalSet","SetMultiGranularityValuesForIntervalSet"]},"startIntervalIndex":{"type":"integer","format":"int32","description":"The number of intervals past referenceStartDate representing the first interval to which this modification applies"},"endIntervalIndex":{"type":"integer","format":"int32","description":"The number of intervals past referenceStartDate representing the last interval to which this modification applies"},"metric":{"type":"string","description":"The metric to which this modification applies","enum":["Offered","AverageHandleTimeSeconds"]},"legacyMetric":{"type":"string","description":"The legacy metric to which this modification applies if applicable","enum":["AverageAfterCallWorkTimeSeconds","AverageHandleTimeSeconds","AverageTalkTimeSeconds","Offered"]},"value":{"type":"number","format":"double","description":"The value of the modification"},"values":{"type":"array","description":"The list of modification values. Only applicable for grid-type modifications","items":{"$ref":"#/definitions/WfmForecastModificationIntervalOffsetValue"}},"secondaryValues":{"type":"array","description":"The list of modification secondary values. Only applicable for multi granularity modifications","items":{"$ref":"#/definitions/WfmForecastModificationIntervalOffsetValue"}},"displayGranularity":{"type":"string","description":"The client side display granularity of the modification, expressed in the ISO-8601 duration format. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"granularity":{"type":"string","description":"The actual granularity of the modification as stored behind the scenes, expressed in the ISO-8601 duration format. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"secondaryGranularity":{"type":"string","description":"The granularity of the 'secondaryValues' modification as stored behind the scenes, expressed in the ISO-8601 duration format. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"enabled":{"type":"boolean","description":"Whether the modification is enabled for the forecast"},"planningGroupIds":{"type":"array","description":"The IDs of the planning groups to which this forecast modification applies","uniqueItems":true,"items":{"type":"string"}}}},"BuForecastTimeSeriesResult":{"type":"object","properties":{"metric":{"type":"string","description":"The metric this result applies to","enum":["Offered","AverageHandleTimeSeconds"]},"forecastingMethod":{"type":"string","description":"The forecasting method that was used for this metric","enum":["AutoRegressiveIntegratedMovingAverage","MovingAverage","SingleExponentialSmoothing","RandomWalk","DecompositionUsingAdditiveSeasonality","DecompositionUsingMultiplicativeSeasonality","HoltWintersAdditiveSeasonality","HoltWintersAdditiveSeasonalityWithDampedTrend","HoltWintersMultiplicativeSeasonality","HoltWintersMultiplicativeSeasonalityWithDampedTrend","DampedLinearExponentialSmoothing","DoubleExponentialSmoothing","DoubleMovingAverage","LinearExponentialSmoothing","LinearWeightedMovingAverage","PointEstimateUsingDampedLinearExponentialSmoothing","PointEstimateUsingDoubleExponentialSmoothing","PointEstimateUsingLatestWeek","PointEstimateUsingLinearExponentialSmoothing","PointEstimateUsingWeightedAverage","CurveFit","MultiLinearRegression","DynamicHarmonicRegression","Theta","Ensemble","Other"]},"forecastType":{"type":"string","description":"The forecasting type in this forecast result","enum":["LongTerm","ShortTerm"]}}},"BuShortTermForecast":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date of this forecast in yyyy-MM-dd. Must fall on the start day of week for the associated business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"},"creationMethod":{"type":"string","description":"The method by which this forecast was created","enum":["Import","ImportedHistoricalWeightedAverage","HistoricalWeightedAverage","Advanced"]},"description":{"type":"string","description":"The description of this forecast"},"legacy":{"type":"boolean","description":"Whether this forecast contains modifications on legacy metrics","readOnly":true},"metadata":{"description":"Metadata for this forecast","$ref":"#/definitions/WfmVersionedEntityMetadata"},"canUseForScheduling":{"type":"boolean","description":"Whether this forecast can be used for scheduling"},"referenceStartDate":{"type":"string","format":"date-time","description":"The reference start date for interval-based data for this forecast. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"sourceDays":{"type":"array","description":"The source day pointers for this forecast","items":{"$ref":"#/definitions/ForecastSourceDayPointer"}},"modifications":{"type":"array","description":"Any manual modifications applied to this forecast","items":{"$ref":"#/definitions/BuForecastModificationResponse"}},"generationResults":{"description":"Generation result metadata","$ref":"#/definitions/BuForecastGenerationResult"},"timeZone":{"type":"string","description":"The time zone for this forecast"},"planningGroupsVersion":{"type":"integer","format":"int32","description":"The version of the planning groups that was used for this forecast"},"planningGroups":{"description":"A snapshot of the planning groups used for this forecast as of the version number indicated","$ref":"#/definitions/ForecastPlanningGroupsResponse"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ForecastPlanningGroupsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ForecastPlanningGroupResponse"}},"businessUnitServiceGoalImpact":{"description":"A snapshot of a business unitā€™s service goal impact settings taken at forecast generation time.","$ref":"#/definitions/WfmServiceGoalImpactSettings"}}},"ForecastSourceDayPointer":{"type":"object","properties":{"dayOfWeek":{"type":"string","description":"The forecast day of week for this source data","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","EighthDay"]},"weight":{"type":"integer","format":"int32","description":"The relative weight to apply to this source data item for weighted averages"},"date":{"type":"string","description":"The date this source data represents, in yyyy-MM-dd format"},"fileName":{"type":"string","description":"The name of the source file this data came from if it originated from a data import"},"dataKey":{"type":"string","description":"The key to look up the forecast source data for this source day"}}},"ImportForecastResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Always null, result will come via notification","$ref":"#/definitions/BuShortTermForecast"}}},"WfmForecastModificationIntervalOffsetValue":{"type":"object","required":["intervalIndex","value"],"properties":{"intervalIndex":{"type":"integer","format":"int32","description":"The number of intervals past referenceStartDate to which to apply this modification"},"value":{"type":"number","format":"double","description":"The value to set for the given interval"}}},"WfmServiceGoalImpactSettings":{"type":"object","required":["abandonRate","averageSpeedOfAnswer","serviceLevel"],"properties":{"serviceLevel":{"description":"Allowed service level percent increase and decrease","$ref":"#/definitions/WfmServiceGoalImpact"},"averageSpeedOfAnswer":{"description":"Allowed average speed of answer percent increase and decrease","$ref":"#/definitions/WfmServiceGoalImpact"},"abandonRate":{"description":"Allowed abandon rate percent increase and decrease","$ref":"#/definitions/WfmServiceGoalImpact"}}},"WfmProcessUploadRequest":{"type":"object","required":["uploadKey"],"properties":{"uploadKey":{"type":"string","description":"The uploadKey provided by the request to get an upload URL"}}},"BuShortTermForecastListItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date of this forecast in yyyy-MM-dd. Must fall on the start day of week for the associated business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"},"creationMethod":{"type":"string","description":"The method by which this forecast was created","enum":["Import","ImportedHistoricalWeightedAverage","HistoricalWeightedAverage","Advanced"]},"description":{"type":"string","description":"The description of this forecast"},"legacy":{"type":"boolean","description":"Whether this forecast contains modifications on legacy metrics","readOnly":true},"metadata":{"description":"Metadata for this forecast","$ref":"#/definitions/WfmVersionedEntityMetadata"},"canUseForScheduling":{"type":"boolean","description":"Whether this forecast can be used for scheduling"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuShortTermForecastListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuShortTermForecastListItem"}}}},"AsyncForecastOperationResult":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuShortTermForecast"},"progress":{"type":"integer","format":"int32","description":"Percent progress for the operation"}}},"GenerateBuForecastRequest":{"type":"object","required":["description"],"properties":{"description":{"type":"string","description":"The description for the forecast"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"},"canUseForScheduling":{"type":"boolean","description":"Whether this forecast can be used for scheduling"}}},"BuForecastResult":{"type":"object","properties":{"referenceStartDate":{"type":"string","format":"date-time","description":"The reference start date for interval-based data for this forecast. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"planningGroups":{"type":"array","description":"The forecast data broken up by planning group","items":{"$ref":"#/definitions/ForecastPlanningGroupData"}},"weekNumber":{"type":"integer","format":"int32","description":"The week number represented by this response"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in this forecast"}}},"BuForecastResultResponse":{"type":"object","properties":{"result":{"description":"The result of the operation. Populated whenever the result is small enough to pass through the api directly","$ref":"#/definitions/BuForecastResult"},"downloadUrl":{"type":"string","description":"The download url to fetch the result. Only populated if the result is too large to pass through the api directly"}}},"BuForecastStaffingRequirementsResult":{"type":"object","required":["downloadUrl","downloadUrlExpirationDate","weekNumber"],"properties":{"weekNumber":{"type":"integer","format":"int32","description":"The week number represented by this response"},"downloadUrl":{"type":"string","description":"The url to get the requirements results for this week"},"downloadUrlExpirationDate":{"type":"string","format":"date-time","description":"The expiration date of the download url, as an ISO-8601 string"},"planningGroupStaffingRequirements":{"type":"array","description":"Results will always come via downloadUrl, however the schema is included for documentation","items":{"$ref":"#/definitions/StaffingRequirementsPlanningGroupData"}}}},"BuForecastStaffingRequirementsResultResponse":{"type":"object","required":["businessUnitId","forecast","intervalLengthMinutes","referenceStartDate","state","weekCount"],"properties":{"businessUnitId":{"type":"string","description":"The ID of the business unit to which the forecast staffing requirements belongs"},"forecast":{"description":"The forecast reference","$ref":"#/definitions/BuShortTermForecastReference"},"referenceStartDate":{"type":"string","format":"date-time","description":"The reference start date for interval-based data for this forecast as an ISO-8601 string"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in this forecast"},"intervalLengthMinutes":{"type":"integer","format":"int32","description":"The period/interval in minutes for which to aggregate the data"},"state":{"type":"string","description":"The state of the staffing requirements generation","enum":["Processing","Complete","Error"]},"results":{"type":"array","description":"The forecast staffing requirement results, Will be populated when state == 'Complete'","items":{"$ref":"#/definitions/BuForecastStaffingRequirementsResult"}}}},"StaffingRequirementsPlanningGroupData":{"type":"object","required":["planningGroupId","staffingRequirementsPerInterval"],"properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group to which this data applies"},"staffingRequirementsPerInterval":{"type":"array","description":"Staffing requirements per interval for this week forecast","items":{"type":"number","format":"double"}}}},"LongTermForecastResult":{"type":"object","properties":{"planningGroups":{"type":"array","description":"The forecast data broken up by planning group","items":{"$ref":"#/definitions/LongTermForecastPlanningGroupData"}},"referenceStartDate":{"type":"string","format":"date","description":"The reference start date relative to the business unit time zone in this forecast. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in this forecast"}}},"LongTermForecastResultResponse":{"type":"object","properties":{"result":{"description":"The result of the operation. Populated whenever the result is small enough to pass through the api directly","$ref":"#/definitions/LongTermForecastResult"},"downloadUrl":{"type":"string","description":"The download url to fetch the result. Only populated if the result is too large to pass through the api directly"}}},"CopyBuForecastRequest":{"type":"object","required":["description","weekDate"],"properties":{"description":{"type":"string","description":"The description for the forecast"},"weekDate":{"type":"string","format":"date","description":"The start date of the new forecast to create from the existing forecast. Must correspond to the start day of week for the business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"ActivityCodeReference":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuActivitySettingsResponse":{"type":"object","properties":{"defaultActivityCode":{"description":"Default Activity Code settings","$ref":"#/definitions/ActivityCodeReference"}}},"BuNotificationSettingsResponse":{"type":"object","properties":{"scheduling":{"description":"Schedule notification settings","$ref":"#/definitions/BuScheduleNotificationsSettingsResponse"}}},"BuScheduleNotificationsCategorySettings":{"type":"object","required":["activityCategory","earlyReminderEnabled","onTimeReminderEnabled"],"properties":{"activityCategory":{"type":"string","description":"The activity category","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"earlyReminderEnabled":{"type":"boolean","description":"Indicates if agents should receive early schedule reminder notifications."},"onTimeReminderEnabled":{"type":"boolean","description":"Indicates if agents should receive out of adherence notifications."}}},"BuScheduleNotificationsSettingsResponse":{"type":"object","required":["activityCategorySettings","earlyReminderMinutes"],"properties":{"earlyReminderMinutes":{"type":"integer","format":"int32","description":"The number of minutes prior to the scheduled event to display an early reminder notification"},"activityCategorySettings":{"type":"array","description":"List of activity category notification settings","items":{"$ref":"#/definitions/BuScheduleNotificationsCategorySettings"}}}},"BuSchedulingSettingsResponse":{"type":"object","properties":{"messageSeverities":{"type":"array","description":"Schedule generation message severity configuration","items":{"$ref":"#/definitions/SchedulerMessageTypeSeverity"}},"syncTimeOffProperties":{"type":"array","description":"Synchronize set of time off properties from scheduled activities to time off requests when the schedule is published.","uniqueItems":true,"items":{"type":"string","enum":["PayableMinutes"]}},"serviceGoalImpact":{"description":"Configures the max percent increase and decrease of service goals for this business unit","$ref":"#/definitions/WfmServiceGoalImpactSettings"},"allowWorkPlanPerMinuteGranularity":{"type":"boolean","description":"Indicates whether or not per minute granularity for scheduling will be enabled for this business unit. Defaults to false."}}},"BuShortTermForecastingSettings":{"type":"object","properties":{"defaultHistoryWeeks":{"type":"integer","format":"int32","description":"The number of historical weeks to consider when creating a forecast. This setting is only used for legacy weighted average forecasts"}}},"BusinessUnitResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"settings":{"description":"Settings for this business unit","$ref":"#/definitions/BusinessUnitSettingsResponse"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/DivisionReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BusinessUnitSettingsResponse":{"type":"object","required":["metadata","startDayOfWeek","timeZone"],"properties":{"startDayOfWeek":{"type":"string","description":"The start day of week for this business unit","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"timeZone":{"type":"string","description":"The time zone for this business unit, using the Olsen tz database format"},"shortTermForecasting":{"description":"Short term forecasting settings","$ref":"#/definitions/BuShortTermForecastingSettings"},"scheduling":{"description":"Scheduling settings","$ref":"#/definitions/BuSchedulingSettingsResponse"},"metadata":{"description":"Version metadata for this business unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"SchedulerMessageTypeSeverity":{"type":"object","properties":{"type":{"type":"string","description":"The type of the message","enum":["AgentNotFound","AgentNotInSelectedManagementUnit","AgentNotLicensed","AgentWithoutWorkPlan","WorkPlanNotEnabled","WorkPlanNotFound","AgentWithoutCapability","NoNeedDays","UnableToProduceAgentSchedule","UnableToScheduleMaxConsecutiveWorkingDaysFromAgentHistory","UnableToScheduleMaxConsecutiveWorkingWeekendsFromAgentHistory","UnableToScheduleMaxWeeklyPaidTimeFromTimeOff","UnableToScheduleMaxWorkDayPaidTimeFromTimeOff","UnableToScheduleMinIntershiftTimeFromAgentHistory","UnableToScheduleMinIntershiftTimeFromDst","UnableToScheduleMinShiftStartDistanceFromAgentHistory","UnableToScheduleMinShiftStartDistanceFromDst","UnableToScheduleMinWeeklyPaidTimeFromTimeOff","UnableToScheduleMinWeeklyWorkDaysFromTimeOff","UnableToScheduleMinWorkDayPaidTimeFromTimeOff","UnableToSchedulePlanningPeriodMaxDaysOffFromAgentHistory","UnableToSchedulePlanningPeriodMaxDaysOffFromTimeOff","UnableToSchedulePlanningPeriodMaxPaidTimeFromAgentHistory","UnableToSchedulePlanningPeriodMaxPaidTimeFromTimeOff","UnableToSchedulePlanningPeriodMinDaysOffFromAgentHistory","UnableToSchedulePlanningPeriodMinPaidTimeFromAgentHistory","UnableToSchedulePlanningPeriodMinPaidTimeFromTimeOff","UnableToScheduleWorkDayFromTimeOff","UnableToScheduleMaxConsecutiveWorkingDays","UnableToScheduleMaxConsecutiveWorkingWeekends","UnableToScheduleMaxWeeklyPaidTime","UnableToScheduleMaxWeeklyWorkDays","UnableToScheduleMaxWorkDayPaidTime","UnableToScheduleMinConsecutiveNonWorkingTimePerWeek","UnableToScheduleMinIntershiftTime","UnableToScheduleMinShiftStartDistance","UnableToScheduleMinWeeklyPaidTime","UnableToScheduleMinWeeklyWorkDays","UnableToScheduleMinWorkDayPaidTime","UnableToSchedulePlanningPeriodMaxDaysOff","UnableToSchedulePlanningPeriodMaxPaidTime","UnableToSchedulePlanningPeriodMinDaysOff","UnableToSchedulePlanningPeriodMinPaidTime","UnableToScheduleShiftVariance","UnableToScheduleWorkDay"]},"severity":{"type":"string","description":"The severity of the message","enum":["Ignore","Information","Warning","Error"]}}},"BuActivitySettingsRequest":{"type":"object","properties":{"defaultActivityCodeId":{"type":"string","description":"The ID of the activity code. This is the activity code that will be used by default for agent development activities added to the schedule"}}},"BuNotificationSettingsRequest":{"type":"object","properties":{"scheduling":{"description":"Schedule notification settings","$ref":"#/definitions/BuScheduleNotificationsSettingsRequest"}}},"BuScheduleNotificationsSettingsRequest":{"type":"object","properties":{"earlyReminderMinutes":{"type":"integer","format":"int32","description":"The number of minutes prior to the scheduled event to display an early reminder notification"},"activityCategorySettings":{"type":"array","description":"List of activity category notification settings","items":{"$ref":"#/definitions/BuScheduleNotificationsCategorySettings"}}}},"BuSchedulingSettingsRequest":{"type":"object","properties":{"messageSeverities":{"type":"array","description":"Schedule generation message severity configuration","items":{"$ref":"#/definitions/SchedulerMessageTypeSeverity"}},"syncTimeOffProperties":{"description":"Synchronize set of time off properties from scheduled activities to time off requests when the schedule is published.","$ref":"#/definitions/SetWrapperSyncTimeOffProperty"},"serviceGoalImpact":{"description":"Configures the max percent increase and decrease of service goals for this business unit","$ref":"#/definitions/WfmServiceGoalImpactSettings"},"allowWorkPlanPerMinuteGranularity":{"type":"boolean","description":"Indicates whether or not per minute granularity for scheduling will be enabled for this business unit. Defaults to false."}}},"SetWrapperSyncTimeOffProperty":{"type":"object","properties":{"values":{"type":"array","uniqueItems":true,"items":{"type":"string","enum":["PayableMinutes"]}}}},"UpdateBusinessUnitRequest":{"type":"object","properties":{"name":{"type":"string","description":"The name of the business unit"},"divisionId":{"type":"string","description":"The ID of the division to which the business unit should be moved"},"settings":{"description":"Configuration for the business unit","$ref":"#/definitions/UpdateBusinessUnitSettingsRequest"}}},"UpdateBusinessUnitSettingsRequest":{"type":"object","required":["metadata"],"properties":{"startDayOfWeek":{"type":"string","description":"The start day of week for this business unit","readOnly":true,"enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"timeZone":{"type":"string","description":"The time zone for this business unit, using the Olsen tz database format","readOnly":true},"shortTermForecasting":{"description":"Short term forecasting settings","$ref":"#/definitions/BuShortTermForecastingSettings"},"scheduling":{"description":"Scheduling settings","$ref":"#/definitions/BuSchedulingSettingsRequest"},"metadata":{"description":"Version metadata for this business unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AdherenceSettings":{"type":"object","properties":{"severeAlertThresholdMinutes":{"type":"integer","format":"int32","description":"The threshold in minutes where an alert will be triggered when an agent is considered severely out of adherence"},"adherenceTargetPercent":{"type":"integer","format":"int32","description":"Target adherence percentage"},"adherenceExceptionThresholdSeconds":{"type":"integer","format":"int32","description":"The threshold in seconds for which agents should not be penalized for being momentarily out of adherence"},"nonOnQueueActivitiesEquivalent":{"type":"boolean","description":"Whether to treat all non-on-queue activities as equivalent for adherence purposes"},"trackOnQueueActivity":{"type":"boolean","description":"Whether to track on-queue activities"},"ignoredActivityCategories":{"description":"Activity categories that should be ignored for adherence purposes","$ref":"#/definitions/IgnoredActivityCategories"}}},"BusinessUnitReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IgnoredActivityCategories":{"type":"object","properties":{"values":{"type":"array","description":"Activity categories list","items":{"type":"string","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]}}}},"ManagementUnit":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"businessUnit":{"description":"The business unit to which this management unit belongs","$ref":"#/definitions/BusinessUnitReference"},"startDayOfWeek":{"type":"string","description":"Start day of week for scheduling and forecasting purposes. Moving to Business Unit","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"timeZone":{"type":"string","description":"The time zone for the management unit in standard Olson format. Moving to Business Unit"},"settings":{"description":"The configuration settings for this management unit","$ref":"#/definitions/ManagementUnitSettingsResponse"},"metadata":{"description":"Version info metadata for this management unit. Deprecated, use settings.metadata","$ref":"#/definitions/WfmVersionedEntityMetadata"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/DivisionReference"},"version":{"type":"integer","format":"int32","description":"The version of the underlying entity. Deprecated, use field from settings.metadata instead","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"The date and time at which this entity was last modified. Deprecated, use field from settings.metadata instead. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"modifiedBy":{"description":"The user who last modified this entity. Deprecated, use field from settings.metadata instead","readOnly":true,"$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ManagementUnitListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ManagementUnit"}},"pageSize":{"type":"integer","format":"int32","description":"Deprecated, paging is not supported"},"pageNumber":{"type":"integer","format":"int32","description":"Deprecated, paging is not supported"},"total":{"type":"integer","format":"int64","description":"Deprecated, paging is not supported"},"firstUri":{"type":"string","format":"uri","description":"Deprecated, paging is not supported"},"lastUri":{"type":"string","format":"uri","description":"Deprecated, paging is not supported"},"nextUri":{"type":"string","format":"uri","description":"Deprecated, paging is not supported"},"pageCount":{"type":"integer","format":"int32","description":"Deprecated, paging is not supported"},"previousUri":{"type":"string","format":"uri","description":"Deprecated, paging is not supported"},"selfUri":{"type":"string","format":"uri"}}},"ManagementUnitSettingsResponse":{"type":"object","required":["metadata"],"properties":{"adherence":{"description":"Adherence settings for this management unit","$ref":"#/definitions/AdherenceSettings"},"shortTermForecasting":{"description":"Short term forecasting settings for this management unit","$ref":"#/definitions/ShortTermForecastingSettings"},"timeOff":{"description":"Time off request settings for this management unit","$ref":"#/definitions/TimeOffRequestSettings"},"scheduling":{"description":"Scheduling settings for this management unit. These settings are only available if you have the permission wfm:managementUnit:view","$ref":"#/definitions/SchedulingSettingsResponse"},"shiftTrading":{"description":"Shift trade settings for this management unit","$ref":"#/definitions/ShiftTradeSettings"},"metadata":{"description":"Version info metadata for the associated management unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"PlanningPeriodSettings":{"type":"object","required":["startDate","weekCount"],"properties":{"weekCount":{"type":"integer","format":"int32","description":"Planning period length in weeks"},"startDate":{"type":"string","format":"date","description":"Start date of the planning period in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"SchedulingSettingsResponse":{"type":"object","properties":{"maxOccupancyPercentForDeferredWork":{"type":"integer","format":"int32","description":"Max occupancy percent for deferred work"},"defaultShrinkagePercent":{"type":"number","format":"double","description":"Default shrinkage percent for scheduling"},"shrinkageOverrides":{"description":"Shrinkage overrides for scheduling","$ref":"#/definitions/ShrinkageOverrides"},"planningPeriod":{"description":"Planning period settings for scheduling","$ref":"#/definitions/PlanningPeriodSettings"},"startDayOfWeekend":{"type":"string","description":"Start day of weekend for scheduling","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}},"ShiftTradeActivityRule":{"type":"object","required":["action","activityCategory"],"properties":{"activityCategory":{"type":"string","description":"The activity category to which to apply this rule","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"action":{"type":"string","description":"The action this rule invokes","enum":["Replace","DoNotAllowTrade","KeepWithSchedule"]},"activityCodeIdReplacement":{"type":"string","description":"The activity code ID with which to replace activities belonging to the original category if applicable (required if action == Replace, must be a default activity code ID)"}}},"ShiftTradeSettings":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Whether shift trading is enabled for this management unit"},"autoReview":{"type":"boolean","description":"Whether automatic shift trade review is enabled according to the rules defined in for this management unit"},"allowDirectTrades":{"type":"boolean","description":"Whether direct shift trades between agents are allowed"},"minHoursInFuture":{"type":"integer","format":"int32","description":"The minimum number of hours in the future shift trades are allowed"},"unequalPaid":{"type":"string","description":"How to handle shift trades which involve unequal paid times","enum":["Allow","Disallow","AdminReview"]},"oneSided":{"type":"string","description":"How to handle one-sided shift trades","enum":["Allow","Disallow","AdminReview"]},"weeklyMinPaidViolations":{"type":"string","description":"How to handle shift trades which result in violations of weekly minimum paid time constraint","enum":["Allow","Disallow","AdminReview"]},"weeklyMaxPaidViolations":{"type":"string","description":"How to handle shift trades which result in violations of weekly maximum paid time constraint","enum":["Allow","Disallow","AdminReview"]},"requiresMatchingQueues":{"type":"boolean","description":"Whether to constrain shift trades to agents with matching queues"},"requiresMatchingLanguages":{"type":"boolean","description":"Whether to constrain shift trades to agents with matching languages"},"requiresMatchingSkills":{"type":"boolean","description":"Whether to constrain shift trades to agents with matching skills"},"requiresMatchingPlanningGroups":{"type":"boolean","description":"Whether to constrain shift trades to agents with matching planning groups"},"activityCategoryRules":{"type":"array","description":"Rules that specify what to do with activity categories that are part of a shift defined in a trade","items":{"$ref":"#/definitions/ShiftTradeActivityRule"}}}},"ShortTermForecastingSettings":{"type":"object","properties":{"defaultHistoryWeeks":{"type":"integer","format":"int32","description":"The number of weeks to consider by default when generating a volume forecast"}}},"ShrinkageOverride":{"type":"object","required":["intervalIndex"],"properties":{"intervalIndex":{"type":"integer","format":"int32","description":"Index of shrinkage override interval. Starting index is 0 and indexes are based on 15 minute intervals for a 7 day week"},"shrinkagePercent":{"type":"number","format":"double","description":"Shrinkage override percent. Setting a null value will reset the interval to the default"}}},"ShrinkageOverrides":{"type":"object","properties":{"clear":{"type":"boolean","description":"Set true to clear the shrinkage interval overrides"},"values":{"type":"array","description":"List of interval shrinkage overrides","items":{"$ref":"#/definitions/ShrinkageOverride"}}}},"TimeOffRequestSettings":{"type":"object","properties":{"submissionRangeEnforced":{"type":"boolean","description":"Whether to enforce a submission range for agent time off requests"},"submissionEarliestDaysFromNow":{"type":"integer","format":"int32","description":"The earliest number of days from now for which an agent can submit a time off request. Use negative numbers to indicate days in the past"},"submissionLatestDaysFromNow":{"type":"integer","format":"int32","description":"The latest number of days from now for which an agent can submit a time off request"}}},"CreateBusinessUnitRequest":{"type":"object","required":["divisionId","name","settings"],"properties":{"name":{"type":"string","description":"The name of the business unit"},"divisionId":{"type":"string","description":"The ID of the division to which the business unit should be added"},"settings":{"description":"Configuration for the business unit","$ref":"#/definitions/CreateBusinessUnitSettingsRequest"}}},"CreateBusinessUnitSettingsRequest":{"type":"object","required":["startDayOfWeek","timeZone"],"properties":{"startDayOfWeek":{"type":"string","description":"The start day of week for this business unit","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"timeZone":{"type":"string","description":"The time zone for this business unit, using the Olsen tz database format"},"shortTermForecasting":{"description":"Short term forecasting settings","$ref":"#/definitions/BuShortTermForecastingSettings"},"scheduling":{"description":"Scheduling settings","$ref":"#/definitions/BuSchedulingSettingsRequest"}}},"BusinessUnitListItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"authorized":{"type":"boolean","description":"Whether the user has authorization to interact with this business unit","readOnly":true},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/DivisionReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BusinessUnitListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BusinessUnitListItem"}}}},"ManagementUnitSettingsRequest":{"type":"object","required":["metadata"],"properties":{"adherence":{"description":"Adherence settings for this management unit","$ref":"#/definitions/AdherenceSettings"},"shortTermForecasting":{"description":"Short term forecasting settings for this management unit. Moving to Business Unit","$ref":"#/definitions/ShortTermForecastingSettings"},"timeOff":{"description":"Time off request settings for this management unit","$ref":"#/definitions/TimeOffRequestSettings"},"scheduling":{"description":"Scheduling settings for this management unit","$ref":"#/definitions/SchedulingSettingsRequest"},"shiftTrading":{"description":"Shift trade settings for this management unit","$ref":"#/definitions/ShiftTradeSettings"},"metadata":{"description":"Version info metadata for the associated management unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"SchedulingSettingsRequest":{"type":"object","properties":{"maxOccupancyPercentForDeferredWork":{"type":"integer","format":"int32","description":"Max occupancy percent for deferred work"},"defaultShrinkagePercent":{"type":"number","format":"double","description":"Default shrinkage percent for scheduling"},"shrinkageOverrides":{"description":"Shrinkage overrides for scheduling","$ref":"#/definitions/ShrinkageOverrides"},"planningPeriod":{"description":"Planning period settings for scheduling","$ref":"#/definitions/ValueWrapperPlanningPeriodSettings"},"startDayOfWeekend":{"type":"string","description":"Start day of weekend for scheduling","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}},"UpdateManagementUnitRequest":{"type":"object","properties":{"name":{"type":"string","description":"The new name of the management unit"},"divisionId":{"type":"string","description":"The new division id for the management unit"},"settings":{"description":"Updated settings for the management unit","$ref":"#/definitions/ManagementUnitSettingsRequest"}}},"ValueWrapperPlanningPeriodSettings":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/PlanningPeriodSettings"}}},"MoveManagementUnitResponse":{"type":"object","properties":{"businessUnit":{"description":"The new business unit","$ref":"#/definitions/BusinessUnitReference"},"status":{"type":"string","description":"The status of the move. Will always be 'Processing' unless the Management Unit is already in the requested Business Unit in which case it will be 'Complete'","enum":["Processing","Complete","Canceled","Error"]}}},"MoveManagementUnitRequest":{"type":"object","required":["businessUnitId"],"properties":{"businessUnitId":{"type":"string","description":"The ID of the business unit to which to move the management unit"}}},"CreateManagementUnitApiRequest":{"type":"object","required":["businessUnitId","name"],"properties":{"name":{"type":"string","description":"The name of the management unit"},"timeZone":{"type":"string","description":"The default time zone to use for this management unit. Moving to Business Unit"},"startDayOfWeek":{"type":"string","description":"The configured first day of the week for scheduling and forecasting purposes. Moving to Business Unit","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"settings":{"description":"The configuration for the management unit. If omitted, reasonable defaults will be assigned","$ref":"#/definitions/CreateManagementUnitSettingsRequest"},"divisionId":{"type":"string","description":"The id of the division to which this management unit belongs. Defaults to home division ID"},"businessUnitId":{"type":"string","description":"The id of the business unit to which this management unit belongs"}}},"CreateManagementUnitSettingsRequest":{"type":"object","properties":{"adherence":{"description":"Adherence settings for this management unit","$ref":"#/definitions/AdherenceSettings"},"shortTermForecasting":{"description":"Short term forecasting settings for this management unit. Moving to Business Unit","$ref":"#/definitions/ShortTermForecastingSettings"},"timeOff":{"description":"Time off request settings for this management unit","$ref":"#/definitions/TimeOffRequestSettings"},"scheduling":{"description":"Scheduling settings for this management unit","$ref":"#/definitions/SchedulingSettingsRequest"},"shiftTrading":{"description":"Shift trade settings for this management unit","$ref":"#/definitions/ShiftTradeSettings"}}},"BuScheduleReferenceForMuRoute":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"businessUnit":{"description":"The start week date for this schedule","$ref":"#/definitions/BusinessUnitReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ShiftTradeListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ShiftTradeResponse"}}}},"ShiftTradeResponse":{"type":"object","properties":{"id":{"type":"string","description":"The ID of this shift trade"},"weekDate":{"type":"string","format":"date","description":"The start week date of the associated schedule in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"schedule":{"description":"A reference to the associated schedule","$ref":"#/definitions/BuScheduleReferenceForMuRoute"},"state":{"type":"string","description":"The state of this shift trade","enum":["Unmatched","Matched","Approved","Denied","Expired","Canceled"]},"initiatingUser":{"description":"The user who initiated this trade","$ref":"#/definitions/UserReference"},"initiatingShiftId":{"type":"string","description":"The ID of the shift offered for trade by the initiating user"},"initiatingShiftStart":{"type":"string","format":"date-time","description":"The start date/time of the shift being offered for trade. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"initiatingShiftEnd":{"type":"string","format":"date-time","description":"The end date/time of the shift being offered for trade. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"receivingUser":{"description":"The user matching the trade, or if the state is not Matched, the user to whom the trade request was sent","$ref":"#/definitions/UserReference"},"receivingShiftId":{"type":"string","description":"The ID of the shift being exchanged for the initiating shift, null if the receiving user is picking up a shift"},"receivingShiftStart":{"type":"string","format":"date-time","description":"The start date/time of the receiving shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"receivingShiftEnd":{"type":"string","format":"date-time","description":"The end date/time of the receiving shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"expiration":{"type":"string","format":"date-time","description":"When this shift trade offer will expire if not matched or approved. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"oneSided":{"type":"boolean","description":"Whether this is a one-sided shift trade (e.g. the initiating user is not asking for a shift in return)"},"acceptableIntervals":{"type":"array","description":"Time frames when the initiating user is willing to accept trades. Empty means giving up the shift. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}},"reviewedBy":{"description":"The user who reviewed this shift trade","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp when this shift trade was reviewed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"metadata":{"description":"Version data for this trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ManagementUnitReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WfmAgent":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"user":{"description":"The user associated with this data","$ref":"#/definitions/UserReference"},"workPlan":{"description":"The work plan associated with this agent, if applicable","$ref":"#/definitions/WorkPlanReference"},"workPlanRotation":{"description":"The work plan rotation associated with this agent, if applicable","$ref":"#/definitions/WorkPlanRotationReference"},"acceptDirectShiftTrades":{"type":"boolean","description":"Whether the agent accepts direct shift trade requests"},"workPlanOverrides":{"type":"array","description":"The work plan overrides associated with this agent. Populate with expand=workPlanOverrides","items":{"$ref":"#/definitions/WorkPlanOverride"}},"queues":{"type":"array","description":"List of queues to which this agent is capable of handling","items":{"$ref":"#/definitions/QueueReference"}},"languages":{"type":"array","description":"The list of languages this agent is capable of handling","items":{"$ref":"#/definitions/LanguageReference"}},"skills":{"type":"array","description":"The list of skills this agent is capable of handling","items":{"$ref":"#/definitions/RoutingSkillReference"}},"schedulable":{"type":"boolean","description":"Whether the agent can be included in schedule generation"},"metadata":{"description":"Metadata for this agent","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanOverride":{"type":"object","required":["startDate","weekCount","workPlan"],"properties":{"startDate":{"type":"string","format":"date","description":"The start date in yyyy-MM-dd format of the work plan override. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"Number of weeks for the work plan override"},"workPlan":{"description":"The work plan reference associated with this override","$ref":"#/definitions/WorkPlanReference"}}},"WorkPlanReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"managementUnit":{"description":"The management unit to which this work plan belongs. Nullable in some routes","$ref":"#/definitions/ManagementUnitReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanRotationReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UpdateMuAgentRequest":{"type":"object","required":["userId"],"properties":{"schedulable":{"type":"boolean","description":"Whether the agent can be included in schedule generation"},"userId":{"type":"string","description":"User to be updated"}}},"UpdateMuAgentsRequest":{"type":"object","properties":{"entities":{"type":"array","description":"List of agents to update","items":{"$ref":"#/definitions/UpdateMuAgentRequest"}}}},"AgentWorkPlans":{"type":"object","required":["user","workPlanLookupKeysPerWeek"],"properties":{"user":{"description":"The user (agent) for whom the work plans were requested","$ref":"#/definitions/UserReference"},"workPlanLookupKeysPerWeek":{"type":"array","description":"The list of weekly work plan lookup keys. Keys to be searched under workPlanLookup property at top level of result","items":{"type":"integer","format":"int32"}}}},"AgentsWorkPlansResponse":{"type":"object","properties":{"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"},"result":{"description":"The result of agent(s) work plans query","$ref":"#/definitions/MuAgentsWorkPlansResult"}}},"MuAgentsWorkPlansResult":{"type":"object","required":["referenceStartWeekDate","workPlanLookup"],"properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AgentWorkPlans"}},"referenceStartWeekDate":{"type":"string","format":"date","description":"The reference date in yyyy-MM-dd format rolled back to nearest BU start day of week. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"workPlanLookup":{"type":"object","description":"Map containing lookup values for agent work plans. The integer keys serves as lookup keys for effective work plan from workPlanLookupKeysPerWeek property","additionalProperties":{"$ref":"#/definitions/WorkPlanReference"}}}},"GetAgentsWorkPlansRequest":{"type":"object","required":["agentIds","startDate","weekCount"],"properties":{"agentIds":{"type":"array","description":"The list of agent IDs","items":{"type":"string"}},"startDate":{"type":"string","format":"date","description":"The start of a date in yyyy-MM-dd format. Response contains values rolled back to nearest BU start day of week. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks to query"}}},"UpdateMuAgentWorkPlanFailureResponse":{"type":"object","required":["failure","user"],"properties":{"user":{"description":"The user for whom the work plan update has failed","$ref":"#/definitions/UserReference"},"failure":{"type":"string","description":"The work plan update failure reason","enum":["AgentNotInManagementUnit","OverlappingOverride","OverrideNotFound","TooManyOverrides","WorkPlanNotFound"]},"notFoundWorkPlanId":{"type":"string","description":"The id of the work plan that has not been found"}}},"UpdateMuAgentWorkPlansBatchResponse":{"type":"object","required":["failures"],"properties":{"failures":{"type":"array","description":"The work plan update failures","items":{"$ref":"#/definitions/UpdateMuAgentWorkPlanFailureResponse"}}}},"UpdateMuAgentWorkPlanRequest":{"type":"object","required":["userId"],"properties":{"userId":{"type":"string","description":"The agent id for whom the work plan is updated"},"workPlanId":{"description":"The current work plan ID for the agent","$ref":"#/definitions/ValueWrapperString"},"workPlanOverrides":{"description":"The list of work plan overrides for the agent","$ref":"#/definitions/WorkPlanOverrideListWrapperWorkPlanOverrideRequest"}}},"UpdateMuAgentWorkPlansBatchRequest":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UpdateMuAgentWorkPlanRequest"}}}},"ValueWrapperString":{"type":"object","properties":{"value":{"type":"string","description":"The value for the associated field"}}},"WorkPlanOverrideListWrapperWorkPlanOverrideRequest":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/WorkPlanOverrideRequest"}},"deleteAll":{"type":"boolean","description":"if true, should delete all existing overrides for the agent and update the given overrides"}}},"WorkPlanOverrideRequest":{"type":"object","required":["startDate"],"properties":{"action":{"type":"string","description":"The action to perform on work plan override, defaults to add","enum":["Add","Update","Delete"]},"startDate":{"type":"string","format":"date","description":"The start date in yyyy-MM-dd format for the updated work plan. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The week count of the updated work plan, required if action is Add or Update"},"workPlanId":{"type":"string","description":"The updated work plan id"}}},"WfmUserEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserReference"}}}},"PlanningGroup":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"serviceGoalTemplate":{"description":"The ID of the service goal template associated with this planning group","$ref":"#/definitions/ServiceGoalTemplateReference"},"routePaths":{"type":"array","description":"Set of route paths associated with the planning group","uniqueItems":true,"items":{"$ref":"#/definitions/RoutePathResponse"}},"metadata":{"description":"Version metadata for the planning group","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ServiceGoalTemplateReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RoutePathRequest":{"type":"object","required":["mediaType","queueId"],"properties":{"queueId":{"type":"string","example":"f27450c9-c1a0-451a-804c-2579b268b273","description":"The ID of the queue to associate with the route path"},"mediaType":{"type":"string","example":"Email","description":"The media type of the given queue to associate with the route path","enum":["Voice","Chat","Email","Callback","Message"]},"languageId":{"type":"string","example":"e3d65f6a-c0d2-41da-8152-82d3f075d77c","description":"The ID of the language to associate with the route path"},"skillIds":{"type":"array","example":"[\"33d29376-4267-4968-8042-dcabdf2c1d98\"]","description":"The set of skill IDs to associate with the route path","uniqueItems":true,"items":{"type":"string"}},"sourcePlanningGroup":{"description":"The planning group from which to take route paths. This property is only needed if a route path already exists in another planning group.Note that taking a route path from another planning group will modify the other planning group","$ref":"#/definitions/SourcePlanningGroupRequest"}}},"SetWrapperRoutePathRequest":{"type":"object","properties":{"values":{"type":"array","uniqueItems":true,"items":{"$ref":"#/definitions/RoutePathRequest"}}}},"SourcePlanningGroupRequest":{"type":"object","required":["id","metadata"],"properties":{"id":{"type":"string","description":"The ID of the planning group"},"metadata":{"description":"Version metadata for the planning group","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"UpdatePlanningGroupRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of the planning group"},"routePaths":{"description":"Set of route paths to associate with the planning group","$ref":"#/definitions/SetWrapperRoutePathRequest"},"serviceGoalTemplateId":{"type":"string","description":"The ID of the service goal template to associate with this planning group"},"metadata":{"description":"Version metadata for the planning group","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"PlanningGroupList":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/PlanningGroup"}},"metadata":{"description":"Version metadata for the planning groups","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"BuAbandonRate":{"type":"object","required":["include"],"properties":{"include":{"type":"boolean","description":"Whether to include abandon rate in the associated configuration"},"percent":{"type":"integer","format":"int32","description":"Abandon rate percent goal. Required if include == true"}}},"BuAverageSpeedOfAnswer":{"type":"object","required":["include"],"properties":{"include":{"type":"boolean","description":"Whether to include average speed of answer (ASA) in the associated configuration"},"seconds":{"type":"integer","format":"int32","description":"The target average speed of answer (ASA) in seconds. Required if include == true"}}},"BuServiceLevel":{"type":"object","required":["include"],"properties":{"include":{"type":"boolean","description":"Whether to include service level targets in the associated configuration"},"percent":{"type":"integer","format":"int32","description":"Service level target percent answered. Required if include == true"},"seconds":{"type":"integer","format":"int32","description":"Service level target answer time. Required if include == true"}}},"ServiceGoalTemplate":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"serviceLevel":{"description":"Service level targets for this service goal template","$ref":"#/definitions/BuServiceLevel"},"averageSpeedOfAnswer":{"description":"Average speed of answer targets for this service goal template","$ref":"#/definitions/BuAverageSpeedOfAnswer"},"abandonRate":{"description":"Abandon rate targets for this service goal template","$ref":"#/definitions/BuAbandonRate"},"metadata":{"description":"Version metadata for the service goal template","$ref":"#/definitions/WfmVersionedEntityMetadata"},"impactOverride":{"description":"Settings controlling max percent increase and decrease of service goals for this service goal template","$ref":"#/definitions/ServiceGoalTemplateImpactOverride"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ServiceGoalTemplateImpactOverride":{"type":"object","required":["enabled","impact"],"properties":{"enabled":{"type":"boolean","description":"Whether service goal overrides are enabled for this service goal template"},"impact":{"description":"Settings controlling max percent increase and decrease of service goals for this service goal template","$ref":"#/definitions/WfmServiceGoalImpactSettings"}}},"CreatePlanningGroupRequest":{"type":"object","required":["name","routePaths","serviceGoalTemplateId"],"properties":{"name":{"type":"string","description":"The name of the planning group"},"routePaths":{"type":"array","description":"Set of route paths to associate with the planning group","uniqueItems":true,"items":{"$ref":"#/definitions/RoutePathRequest"}},"serviceGoalTemplateId":{"type":"string","description":"The ID of the service goal template to associate with this planning group"}}},"UpdateServiceGoalTemplate":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of the service goal template."},"serviceLevel":{"description":"Service level targets for this service goal template","$ref":"#/definitions/BuServiceLevel"},"averageSpeedOfAnswer":{"description":"Average speed of answer targets for this service goal template","$ref":"#/definitions/BuAverageSpeedOfAnswer"},"abandonRate":{"description":"Abandon rate targets for this service goal template","$ref":"#/definitions/BuAbandonRate"},"metadata":{"description":"Version metadata for the service goal template","$ref":"#/definitions/WfmVersionedEntityMetadata"},"impactOverride":{"description":"Settings controlling max percent increase and decrease of service goals for this service goal template","$ref":"#/definitions/ServiceGoalTemplateImpactOverride"}}},"ServiceGoalTemplateList":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ServiceGoalTemplate"}},"metadata":{"description":"Version metadata for the service goal templates","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"CreateServiceGoalTemplate":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The name of the service goal template."},"serviceLevel":{"description":"Service level targets for this service goal template","$ref":"#/definitions/BuServiceLevel"},"averageSpeedOfAnswer":{"description":"Average speed of answer targets for this service goal template","$ref":"#/definitions/BuAverageSpeedOfAnswer"},"abandonRate":{"description":"Abandon rate targets for this service goal template","$ref":"#/definitions/BuAbandonRate"},"impactOverride":{"description":"Settings controlling max percent increase and decrease of service goals for this service goal template","$ref":"#/definitions/ServiceGoalTemplateImpactOverride"}}},"ShiftTradeMatchesSummaryResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WeekShiftTradeMatchesSummaryResponse"}}}},"WeekShiftTradeMatchesSummaryResponse":{"type":"object","properties":{"weekDate":{"type":"string","format":"date","description":"The schedule week date in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"count":{"type":"integer","format":"int32","description":"The number of trades in the Matched state for the given week"}}},"PlanningGroupReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"StaffingGroupListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/StaffingGroupResponse"}}}},"StaffingGroupResponse":{"type":"object","required":["metadata","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the staffing group"},"users":{"type":"array","description":"The list of users that belong to the staffing group","uniqueItems":true,"items":{"$ref":"#/definitions/UserReference"}},"managementUnit":{"description":"The ID of the management unit to which the staffing group users belong. If undefined the staffing group can include users from the entire business unit","$ref":"#/definitions/ManagementUnitReference"},"metadata":{"description":"Version metadata for the staffing group","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateStaffingGroupRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The name of the staffing group"},"userIds":{"type":"array","description":"The set of user IDs to associate with the staffing group","uniqueItems":true,"items":{"type":"string"}},"managementUnitId":{"type":"string","description":"The ID of the management unit to which the staffing group users belong. If undefined the staffing group can include users from the entire business unit"}}},"SetWrapperString":{"type":"object","properties":{"values":{"type":"array","uniqueItems":true,"items":{"type":"string"}}}},"UpdateStaffingGroupRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of the staffing group"},"userIds":{"description":"The set of user Ids to associate with the staffing group","$ref":"#/definitions/SetWrapperString"},"metadata":{"description":"Version metadata for the staffing group","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"StaffingGroupReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffLimit":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"granularity":{"type":"string","description":"Granularity choice for the time off limit","enum":["Daily"]},"defaultLimitMinutes":{"type":"integer","format":"int32","description":"The default time off limit value in minutes per granularity interval"},"metadata":{"description":"Version metadata for the time off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffLimitListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TimeOffLimit"}}}},"CreateTimeOffLimitRequest":{"type":"object","properties":{"granularity":{"type":"string","description":"Granularity choice for time off limit. If not specified, 'Daily' is assumed","enum":["Daily"]},"defaultLimitMinutes":{"type":"integer","format":"int32","description":"The default limit value in minutes per granularity. If not specified, then 0 is assumed, which means there are no time off minutes available"}}},"SetTimeOffLimitValuesRequest":{"type":"object","required":["metadata"],"properties":{"values":{"type":"array","items":{"$ref":"#/definitions/TimeOffLimitRange"}},"metadata":{"description":"Version metadata for the time off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"TimeOffLimitRange":{"type":"object","required":["granularity","limitMinutesPerInterval","startDate"],"properties":{"startDate":{"type":"string","format":"date","description":"Start date of the range. The end date is determined by 'granularity' and the size of 'limitMinutesPerInterval'. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"granularity":{"type":"string","description":"Granularity choice for the time off limit","enum":["Daily"]},"limitMinutesPerInterval":{"type":"array","description":"The list of time off limit values in minutes per granularity interval. If 'null' is specified, then interval specific value is cleared. Such interval will have 'defaultLimitMinutes' value","items":{"type":"integer","format":"int32"}}}},"QueryTimeOffLimitValuesResponse":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/TimeOffLimitValueRange"}}}},"TimeOffLimitReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffLimitValueRange":{"type":"object","required":["granularity","startDate"],"properties":{"timeOffLimit":{"description":"The ID of the time off limit","$ref":"#/definitions/TimeOffLimitReference"},"startDate":{"type":"string","format":"date","description":"Start date of the requested date range, in ISO-8601 format. The end date is determined by the size of interval lists"},"granularity":{"type":"string","description":"Granularity choice for time off limit","enum":["Daily"]},"limitMinutesPerInterval":{"type":"array","description":"A list of time off limit values in minutes per granularity interval","items":{"type":"integer","format":"int32"}},"allocatedMinutesPerInterval":{"type":"array","description":"A list of allocated time off minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedMinutesPerInterval":{"type":"array","description":"A list of waitlisted time off minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedRequestsPerInterval":{"type":"array","description":"The current number of waitlisted time off requests for every interval per granularity","items":{"type":"integer","format":"int32"}},"metadata":{"description":"Version metadata for the time off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"LocalDateRange":{"type":"object","properties":{"startDate":{"type":"string","format":"date","description":"The inclusive start of a date range in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"endDate":{"type":"string","format":"date","description":"The inclusive end of a date range in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"QueryTimeOffLimitValuesRequest":{"type":"object","required":["dateRanges"],"properties":{"timeOffLimitId":{"type":"string","description":"The time off limit object id to retrieve values for. Required if activityCodeId is not specified"},"activityCodeId":{"type":"string","description":"The activity code id to filter the affected limit objects by. Required if timeOffLimitId is not specified"},"dateRanges":{"type":"array","description":"The list of the date ranges to return time off limit, allocated and waitlisted minutes. The valid number of date ranges is between 1 and 30. Maximum total number of days in all ranges in 366.","items":{"$ref":"#/definitions/LocalDateRange"}}}},"UpdateTimeOffLimitRequest":{"type":"object","required":["metadata"],"properties":{"defaultLimitMinutes":{"type":"integer","format":"int32","description":"The default time off limit value in minutes per granularity"},"metadata":{"description":"Version metadata for the time off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"HrisTimeOffType":{"type":"object","required":["hrisIntegrationId","id","name"],"properties":{"id":{"type":"string","description":"The ID of the time off type configured in integration."},"name":{"type":"string","description":"The name of the time off type configured in integration."},"hrisIntegrationId":{"type":"string","description":"The ID of the integration."},"secondaryId":{"type":"string","description":"Secondary ID of the time off type, if configured in integration."}}},"TimeOffPlan":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of this time off plan."},"activityCodeIds":{"type":"array","description":"The set of activity code IDs associated with this time off plan.","uniqueItems":true,"items":{"type":"string"}},"timeOffLimits":{"type":"array","description":"The set of time off limit IDs associated with this time off plan.","uniqueItems":true,"items":{"$ref":"#/definitions/TimeOffLimitReference"}},"autoApprovalRule":{"type":"string","description":"Auto approval rule for this time off plan","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time off request start date for when the request will be expired from the waitlist."},"hrisTimeOffType":{"description":"Time off type, if this time off plan is associated with the integration.","$ref":"#/definitions/HrisTimeOffType"},"active":{"type":"boolean","description":"Whether this time off plan is currently being used by agents."},"metadata":{"description":"Version metadata for the time off plan.","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffPlanListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TimeOffPlan"}}}},"CreateTimeOffPlanRequest":{"type":"object","required":["active","autoApprovalRule","name"],"properties":{"name":{"type":"string","description":"The name of this time off plan."},"activityCodeIds":{"type":"array","description":"The set of activity code IDs to associate with this time off plan.","uniqueItems":true,"items":{"type":"string"}},"timeOffLimitIds":{"type":"array","description":"The set of time off limit IDs to associate with this time off plan.","uniqueItems":true,"items":{"type":"string"}},"autoApprovalRule":{"type":"string","description":"Auto approval rule for the time off plan.","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time off request start date for when the request will be expired from the waitlist."},"hrisTimeOffType":{"description":"Time off type, if this time off plan is associated with the integration.","$ref":"#/definitions/HrisTimeOffType"},"active":{"type":"boolean","description":"Whether this time off plan should be used by agents."}}},"UpdateTimeOffPlanRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of this time off plan."},"activityCodeIds":{"description":"The set of activity code IDs to associate with this time off plan.","$ref":"#/definitions/SetWrapperString"},"timeOffLimitIds":{"description":"The set of time off limit IDs to associate with this time off plan.","$ref":"#/definitions/SetWrapperString"},"autoApprovalRule":{"type":"string","description":"Auto approval rule for the time off plan.","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time off request start date for when the request will be expired from the waitlist."},"hrisTimeOffType":{"description":"Time off type, if this time off plan is associated with the integration.","$ref":"#/definitions/ValueWrapperHrisTimeOffType"},"active":{"type":"boolean","description":"Whether this time off plan should be used by agents."},"metadata":{"description":"Version metadata for the time off plan","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ValueWrapperHrisTimeOffType":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/HrisTimeOffType"}}},"TimeOffRequestReference":{"type":"object","properties":{"id":{"type":"string","description":"The id of the time off request"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserTimeOffIntegrationStatusResponse":{"type":"object","required":["integrationStatus","timeOffRequest","user"],"properties":{"timeOffRequest":{"description":"The time off request associated with this integration status","$ref":"#/definitions/TimeOffRequestReference"},"integrationStatus":{"type":"string","description":"The value of integration status for the time off request","enum":["Processing","Error","AutomaticallyComplete","ManuallyComplete"]},"user":{"description":"The user to whom the time off request belongs","$ref":"#/definitions/UserReference"}}},"UserTimeOffIntegrationStatusResponseListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserTimeOffIntegrationStatusResponse"}}}},"QueryTimeOffIntegrationStatusRequest":{"type":"object","required":["timeOffRequestLookups"],"properties":{"timeOffRequestLookups":{"type":"array","description":"A list of time off request lookups","items":{"$ref":"#/definitions/TimeOffRequestLookup"}}}},"TimeOffRequestLookup":{"type":"object","required":["timeOffRequestId","userId"],"properties":{"timeOffRequestId":{"type":"string","description":"The ID of the time off request"},"userId":{"type":"string","description":"The ID of the user to whom the time off request belongs"}}},"SetTimeOffIntegrationStatusRequest":{"type":"object","required":["integrationStatus"],"properties":{"integrationStatus":{"type":"string","description":"The integration status value for the time off request","enum":["Processing","Error","AutomaticallyComplete","ManuallyComplete"]}}},"TimeOffRequestList":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"timeOffRequests":{"type":"array","items":{"$ref":"#/definitions/TimeOffRequestResponse"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffRequestResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"user":{"description":"The user associated with this time off request","$ref":"#/definitions/UserReference"},"isFullDayRequest":{"type":"boolean","description":"Whether this is a full day request (false means partial day)"},"markedAsRead":{"type":"boolean","description":"Whether this request has been marked as read by the agent"},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"paid":{"type":"boolean","description":"Whether this is a paid time off request"},"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED","DENIED","CANCELED"]},"substatus":{"type":"string","description":"The substatus of this time off request","enum":["AdvanceTimeElapsed","AutoApproved","InsufficientBalance","InvalidDailyDuration","OutsideShift","RemovedFromWaitlist","Waitlisted","OverlapsRestrictedActivityCode"]},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests. Will be not empty if isFullDayRequest == false","items":{"type":"string","format":"date-time"}},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone. Will be not empty if isFullDayRequest == true","items":{"type":"string"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}},"notes":{"type":"string","description":"Notes about the time off request"},"submittedBy":{"description":"The user who submitted this time off request","$ref":"#/definitions/UserReference"},"submittedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was submitted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"reviewedBy":{"description":"The user who reviewed this time off request","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was reviewed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"The user who last modified this TimeOffRequestResponse","$ref":"#/definitions/UserReference"},"modifiedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"syncVersion":{"type":"integer","format":"int32","description":"The sync version of this time off request for which the scheduled activity is associated"},"metadata":{"description":"The version metadata of the time off request","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateAdminTimeOffRequest":{"type":"object","required":["activityCodeId","dailyDurationMinutes","status","users"],"properties":{"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED"]},"users":{"type":"array","description":"A set of IDs for users to associate with this time off request","uniqueItems":true,"items":{"$ref":"#/definitions/UserReference"}},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"notes":{"type":"string","description":"Notes about the time off request"},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone.","items":{"type":"string"}},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests.","items":{"type":"string","format":"date-time"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}},"paid":{"type":"boolean","description":"Whether this is a paid time off request"}}},"AdminTimeOffRequestPatch":{"type":"object","required":["metadata"],"properties":{"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED","DENIED"]},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"paid":{"type":"boolean","description":"Whether this is a paid time off request"},"notes":{"type":"string","description":"Notes about the time off request"},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone.","items":{"type":"string"}},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests.","items":{"type":"string","format":"date-time"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}},"metadata":{"description":"Version metadata for the time off request","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"TimeOffRequest":{"type":"object","required":["id","user"],"properties":{"id":{"type":"string","description":"The id of the time off request"},"user":{"description":"The user that the time off request belongs to","$ref":"#/definitions/UserReference"},"isFullDayRequest":{"type":"boolean","description":"Whether this is a full day request (false means partial day)"},"markedAsRead":{"type":"boolean","description":"Whether this request has been marked as read by the agent"},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"paid":{"type":"boolean","description":"Whether this is a paid time off request"},"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED","DENIED","CANCELED"]},"substatus":{"type":"string","description":"The substatus of this time off request","enum":["AdvanceTimeElapsed","AutoApproved","InsufficientBalance","InvalidDailyDuration","OutsideShift","RemovedFromWaitlist","Waitlisted","OverlapsRestrictedActivityCode"]},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests. Will be not empty if isFullDayRequest == false","items":{"type":"string","format":"date-time"}},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone. Will be not empty if isFullDayRequest == true","items":{"type":"string"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}},"notes":{"type":"string","description":"Notes about the time off request"},"submittedBy":{"description":"The user who submitted this time off request","$ref":"#/definitions/UserReference"},"submittedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was submitted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"reviewedBy":{"description":"The user who reviewed this time off request","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was reviewed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"syncVersion":{"type":"integer","format":"int32","description":"The sync version of this time off request for which the scheduled activity is associated"},"metadata":{"description":"The version metadata of the time off request","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffRequestListing":{"type":"object","required":["entities"],"properties":{"entities":{"type":"array","description":"List of time off requests","items":{"$ref":"#/definitions/TimeOffRequest"}},"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"DateRange":{"type":"object","properties":{"startDate":{"type":"string","description":"The inclusive start of a date range in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone."},"endDate":{"type":"string","description":"The inclusive end of a date range in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone."}}},"TimeOffRequestQueryBody":{"type":"object","properties":{"ids":{"type":"array","description":"The set of ids to filter time off requests","uniqueItems":true,"items":{"type":"string"}},"userIds":{"type":"array","description":"The set of user ids to filter time off requests","uniqueItems":true,"items":{"type":"string"}},"statuses":{"type":"array","description":"The set of statuses to filter time off requests","uniqueItems":true,"items":{"type":"string","enum":["PENDING"]}},"substatuses":{"type":"array","description":"The set of substatuses to filter time off requests","uniqueItems":true,"items":{"type":"string","enum":["AdvanceTimeElapsed","AutoApproved","InsufficientBalance","InvalidDailyDuration","OutsideShift","RemovedFromWaitlist","Waitlisted","OverlapsRestrictedActivityCode"]}},"dateRange":{"description":"The inclusive range of dates to filter time off requests","$ref":"#/definitions/DateRange"}}},"WaitlistPosition":{"type":"object","properties":{"timeOffRequest":{"description":"The time off request for this wait list position","$ref":"#/definitions/TimeOffRequestReference"},"timeOffLimit":{"description":"The time off limit for which time off request is waitlisted","$ref":"#/definitions/TimeOffLimitReference"},"date":{"type":"string","format":"date","description":"The date to which this wait list position applies, as defined by the time zone of the business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"waitlistPosition":{"type":"integer","format":"int32","description":"The time off request's position in the waitlist on the date. 1 means time off is the first in the waitlist"}}},"WaitlistPositionListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WaitlistPosition"}}}},"QueryWaitlistPositionsRequest":{"type":"object","required":["timeOffRequests"],"properties":{"timeOffRequests":{"type":"array","description":"The list of the time off request ids for which to fetch the daily waitlist positions","items":{"$ref":"#/definitions/UserTimeOffRequestReference"}}}},"UserTimeOffRequestReference":{"type":"object","required":["user"],"properties":{"id":{"type":"string","description":"The id of the time off request"},"user":{"description":"The ID of the user to whom the time off request applies","$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserStaffingGroupListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserStaffingGroupResponse"}}}},"UserStaffingGroupResponse":{"type":"object","properties":{"user":{"description":"The user associated with the staffing group","$ref":"#/definitions/UserReference"},"staffingGroup":{"description":"The staffing group","$ref":"#/definitions/StaffingGroupReference"}}},"QueryUserStaffingGroupListRequest":{"type":"object","required":["userIds"],"properties":{"userIds":{"type":"array","description":"The set of user IDs to fetch associated staffing groups","uniqueItems":true,"items":{"type":"string"}}}},"SearchShiftTradeResponse":{"type":"object","properties":{"trade":{"description":"A trade which matches search criteria","$ref":"#/definitions/ShiftTradeResponse"},"matchingReceivingShiftIds":{"type":"array","description":"IDs of shifts which match the search criteria","items":{"type":"string"}},"preview":{"description":"A preview of what the shift trade would look like if matched","$ref":"#/definitions/ShiftTradePreviewResponse"}}},"SearchShiftTradesResponse":{"type":"object","properties":{"trades":{"type":"array","description":"The shift trades that match the search criteria","items":{"$ref":"#/definitions/SearchShiftTradeResponse"}},"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"ShiftTradeActivityPreviewResponse":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"The start date and time of this activity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length in minutes of this activity"},"activityCodeId":{"type":"string","description":"The ID of the activity code for this activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether this activity counts as paid time"},"payableMinutes":{"type":"integer","format":"int32","description":"Payable minutes for this activity"}}},"ShiftTradePreviewResponse":{"type":"object","properties":{"activities":{"type":"array","description":"List of activities that will make up the new shift if this shift trade is approved","items":{"$ref":"#/definitions/ShiftTradeActivityPreviewResponse"}}}},"SearchShiftTradesRequest":{"type":"object","required":["receivingScheduleId"],"properties":{"receivingScheduleId":{"type":"string","description":"The ID of the schedule for which to search for available shift trades"},"receivingShiftIds":{"type":"array","description":"The IDs of shifts that the receiving user would potentially be willing to trade. If empty, only returns one sided trades (pick up a shift)","uniqueItems":true,"items":{"type":"string"}}}},"ShiftTradeMatchReviewResponse":{"type":"object","properties":{"initiatingUser":{"description":"Details for the initiatingUser side of the shift trade","$ref":"#/definitions/ShiftTradeMatchReviewUserResponse"},"receivingUser":{"description":"Details for the receivingUser side of the shift trade","$ref":"#/definitions/ShiftTradeMatchReviewUserResponse"},"violations":{"type":"array","description":"Constraint violations introduced after being matched that would normally disallow a trade, but which can still be overridden by the shift trade administrator","items":{"$ref":"#/definitions/ShiftTradeMatchViolation"}},"adminReviewViolations":{"type":"array","description":"Constraint violations associated with this shift trade which require shift trade administrator review","items":{"$ref":"#/definitions/ShiftTradeMatchViolation"}}}},"ShiftTradeMatchReviewUserResponse":{"type":"object","properties":{"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"The minimum weekly paid minutes for this user per the work plan tied to the agent schedule"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"The maximum weekly paid minutes for this user per the work plan tied to the agent schedule"},"preTradeSchedulePaidMinutes":{"type":"integer","format":"int32","description":"The paid minutes on the week schedule for this user prior to the shift trade"},"postTradeSchedulePaidMinutes":{"type":"integer","format":"int32","description":"The paid minutes on the week schedule for this user if the shift trade is approved"},"postTradeNewShift":{"description":"Preview of what the shift will look like for the opposite side of this trade after the match is approved","$ref":"#/definitions/ShiftTradePreviewResponse"}}},"ShiftTradeMatchViolation":{"type":"object","properties":{"type":{"type":"string","description":"The type of constraint violation","enum":["AgentCapabilityMismatch","CannotTradeWithYourself","DirectTradeForOtherUser","InitiatingAgentScheduleDoesNotExist","InitiatingShiftDisallowedActivityCategory","InitiatingShiftDoesNotExist","InitiatingShiftHasExternalActivities","InitiatingShiftOverlapsExisting","InitiatingShiftStartTooClose","InitiatingShiftTimesChanged","InitiatingWeeklyMaxPaidTime","InitiatingWeeklyMinPaidTime","InvalidState","OneSidedTradeCreation","ReceivingAgentScheduleDoesNotExist","ReceivingShiftDisallowedActivityCategory","ReceivingShiftDoesNotExist","ReceivingShiftForOneSidedTrade","ReceivingShiftHasExternalActivities","ReceivingShiftMissingForTwoSidedTrade","ReceivingShiftOutsideAcceptableIntervals","ReceivingShiftOverlapsExisting","ReceivingShiftStartTooClose","ReceivingShiftTimesChanged","ReceivingWeeklyMaxPaidTime","ReceivingWeeklyMinPaidTime","ShiftTradingNotEnabled","UnequalPaidTime","WeekScheduleDifferent","WeekScheduleDoesNotExist","WeekScheduleUnpublished"]},"params":{"type":"object","description":"Clarifying user params for constructing helpful error messages","additionalProperties":{"type":"string"}}}},"WeekShiftTradeListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WeekShiftTradeResponse"}},"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"WeekShiftTradeResponse":{"type":"object","properties":{"trade":{"description":"The shift trade details","$ref":"#/definitions/ShiftTradeResponse"},"matchReview":{"description":"A preview of what the schedule would look like if the shift trade is approved plus any violations","$ref":"#/definitions/ShiftTradeMatchReviewResponse"}}},"AddShiftTradeRequest":{"type":"object","required":["initiatingShiftId","scheduleId"],"properties":{"scheduleId":{"type":"string","description":"The ID of the schedule to which the initiating and receiving shifts belong"},"initiatingShiftId":{"type":"string","description":"The ID of the shift that the initiating user wants to give up"},"receivingUserId":{"type":"string","description":"The ID of the user to whom to send the request (for use in direct trade requests)"},"expiration":{"type":"string","format":"date-time","description":"When this shift trade request should expire. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"acceptableIntervals":{"type":"array","description":"The acceptable intervals the initiating user is willing to accept in trade. Empty indicates the user is giving up the shift. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}}}},"BulkUpdateShiftTradeStateResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BulkUpdateShiftTradeStateResult"}}},"BulkUpdateShiftTradeStateResult":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BulkUpdateShiftTradeStateResultItem"}}}},"BulkUpdateShiftTradeStateResultItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"state":{"type":"string","description":"The state of the shift trade after the update request is processed","enum":["Unmatched","Matched","Approved","Denied","Expired","Canceled"]},"reviewedBy":{"description":"The user who reviewed the request, if applicable","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The date the request was reviewed, if applicable. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"failureReason":{"type":"string","description":"The reason the update failed, if applicable","enum":["InitiatingAgentScheduleNotFound","InitiatingAgentShiftHasExternalActivities","InitiatingAgentShiftNotFound","ReceivingAgentNotFound","ReceivingAgentScheduleNotFound","ReceivingAgentShiftHasExternalActivities","ReceivingAgentShiftNotFound","ScheduleNotPublished","TransitionNotAllowed"]},"metadata":{"description":"Version metadata for the shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"BulkShiftTradeStateUpdateRequest":{"type":"object","required":["entities"],"properties":{"entities":{"type":"array","description":"The shift trades to update","items":{"$ref":"#/definitions/BulkUpdateShiftTradeStateRequestItem"}}}},"BulkUpdateShiftTradeStateRequestItem":{"type":"object","required":["metadata","state"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"state":{"type":"string","description":"The new state to set on the shift trade","enum":["Unmatched","Matched","Approved","Denied","Expired","Canceled"]},"metadata":{"description":"Version metadata for the shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ListWrapperInterval":{"type":"object","properties":{"values":{"type":"array","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}}}},"PatchShiftTradeRequest":{"type":"object","required":["metadata"],"properties":{"receivingUserId":{"description":"Update the ID of the receiving user to direct the request at a specific user, or set the wrapped id to null to open up a trade to be matched by any user.","$ref":"#/definitions/ValueWrapperString"},"expiration":{"description":"Update the expiration time for this shift trade.","$ref":"#/definitions/ValueWrapperDate"},"acceptableIntervals":{"description":"Update the acceptable intervals the initiating user is willing to accept in trade. Setting the enclosed list to empty will make this a one sided trade request","$ref":"#/definitions/ListWrapperInterval"},"metadata":{"description":"Version metadata","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ValueWrapperDate":{"type":"object","properties":{"value":{"type":"string","format":"date-time","description":"The value for the associated field. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"MatchShiftTradeResponse":{"type":"object","properties":{"trade":{"description":"The associated shift trade","$ref":"#/definitions/ShiftTradeResponse"},"violations":{"type":"array","description":"Constraint violations which disallow this shift trade","items":{"$ref":"#/definitions/ShiftTradeMatchViolation"}},"adminReviewViolations":{"type":"array","description":"Constraint violations for this shift trade which require shift trade administrator review","items":{"$ref":"#/definitions/ShiftTradeMatchViolation"}}}},"MatchShiftTradeRequest":{"type":"object","required":["metadata","receivingScheduleId"],"properties":{"receivingScheduleId":{"type":"string","description":"The ID of the schedule with which the shift trade is associated"},"receivingShiftId":{"type":"string","description":"The ID of the shift the receiving user is giving up in trade, if applicable"},"metadata":{"description":"Version metadata for the shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"MoveAgentResponse":{"type":"object","properties":{"user":{"description":"The user associated with the move","$ref":"#/definitions/UserReference"},"result":{"type":"string","description":"The result of the move","enum":["AlreadyMoved","DestinationBusinessUnitAgentLimitExceeded","DestinationManagementUnitAgentLimitExceeded","DestinationManagementUnitDoesNotExist","MoveSuccessful","MovingToDifferentManagementUnit","NothingToDo","SourceManagementUnitNotAuthorized"]}}},"MoveAgentsResponse":{"type":"object","properties":{"requestingUser":{"description":"The user that made the request","$ref":"#/definitions/UserReference"},"destinationManagementUnit":{"description":"The management unit specified on the request","$ref":"#/definitions/ManagementUnitReference"},"results":{"type":"array","description":"The list containing the agent and result of the move operation","items":{"$ref":"#/definitions/MoveAgentResponse"}}}},"MoveAgentsRequest":{"type":"object","required":["userIds"],"properties":{"userIds":{"type":"array","description":"The list of user ids to move","uniqueItems":true,"items":{"type":"string"}},"destinationManagementUnitId":{"type":"string","description":"The id of the management unit for which the move will be performed. To remove users from their management unit this should be set to null."}}},"AgentManagementUnitReference":{"type":"object","properties":{"user":{"description":"The user (agent) for whom the management unit was requested","$ref":"#/definitions/UserReference"},"managementUnit":{"description":"The management to which the user (agent) belongs","$ref":"#/definitions/ManagementUnitReference"},"businessUnit":{"description":"The business unit to which the user (agent) belongs. Populate with expand=businessUnit","$ref":"#/definitions/BusinessUnitReference"}}},"ConstraintConflictMessage":{"type":"object","properties":{"message":{"description":"Message for how to resolve a set of conflicted work plan constraints","$ref":"#/definitions/WorkPlanConstraintConflictMessage"},"conflictedConstraintMessages":{"type":"array","description":"Messages for the set of conflicted work plan constraints. Each element indicates the message of a work plan constraint that is conflicted in the set","items":{"$ref":"#/definitions/WorkPlanConstraintMessage"}}}},"ValidateWorkPlanMessages":{"type":"object","properties":{"violationMessages":{"type":"array","description":"Messages for work plan violating some rules such as no shifts in a work plan","items":{"$ref":"#/definitions/WorkPlanConfigurationViolationMessage"}},"constraintConflictMessage":{"description":"This field is not null when there is a set of work plan constraints that conflict thus agent schedules cannot be generated","$ref":"#/definitions/ConstraintConflictMessage"}}},"ValidateWorkPlanResponse":{"type":"object","properties":{"workPlan":{"description":"The work plan reference associated with this response","$ref":"#/definitions/WorkPlanReference"},"valid":{"type":"boolean","description":"Whether the work plan is valid or not"},"messages":{"description":"Validation messages for this work plan","$ref":"#/definitions/ValidateWorkPlanMessages"}}},"WorkPlanConfigurationViolationMessage":{"type":"object","properties":{"type":{"type":"string","description":"Type of configuration violation message for this work plan","enum":["ActivitiesOverlap","ActivityEndGreaterThanShiftStop","ActivityPaidTimeGreaterThanShiftPaidTime","ActivityStartBeforeShiftStart","ActivityStartGreaterThanEqualToShiftStop","ActivityStartIncrementMinutesNotDivisibleByScheduleIntervalMinutes","DailyExactPaidMinutes","DailyMaxTotalLessThanWeeklyMin","DailyMaxTotalLessThanWeeklyMinWithOptional","DailyMaxTotalLessThanWeeklyMinWithoutOptional","DailyMinTotalGreaterThanWeeklyMax","DailyMinTotalGreaterThanWeeklyMaxWithOptional","DailyMinTotalGreaterThanWeeklyMaxWithoutOptional","DailyRequiredDaysGreaterThanWeeklyMaxDays","DailyShiftHasNoDaysSelected","DailyShiftMaxPossibilitiesViolated","EarliestShiftStopIsTooLate","ExactPaidTimeNotDivisibleByGranularity","MaxConsecutiveWorkingDaysNoMoreThanDoubleMaxWorkingDaysPerWeek","MaxDaysOffPerPlanningPeriodNotCorrect","MaxPaidTimeIsMoreThanShiftLength","MaxPaidTimeNotDivisibleByGranularity","MaxPaidTimePerPlanningPeriod","MaxShifts","MinPaidTimeNotDivisibleByGranularity","MinPaidTimePerPlanningPeriod","NoShifts","PaidTimeGreaterThanMaxWorkTime","PaidTimeLessThanMinWorkTime","PaidTimeNotMetByShiftStartStop","ShiftDaysSelectMoreThanMinWorkingDays","ShiftStopEarlierThanStart","ShiftVarianceCannotBeMet","WeeklyExactPaidMinutes"]},"arguments":{"type":"array","description":"Arguments of the message that provide information about the misconfigured value or the threshold that is exceeded by the misconfigured value","items":{"$ref":"#/definitions/WorkPlanValidationMessageArgument"}},"severity":{"type":"string","description":"Severity of the message. A message with Error severity indicates the scheduler won't be able to produce schedules and thus the work plan is invalid.","enum":["Information","Warning","Error"]}}},"WorkPlanConstraintConflictMessage":{"type":"object","properties":{"type":{"type":"string","description":"Type of constraint conflict that can be resolved by clients in order to generate agent schedules","enum":["UnknownFix","WithPotentialFixes"]},"arguments":{"type":"array","description":"The arguments to the type of the message that can help clients resolve validation issues","items":{"$ref":"#/definitions/WorkPlanValidationMessageArgument"}}}},"WorkPlanConstraintMessage":{"type":"object","properties":{"type":{"type":"string","description":"Type of the work plan constraint in this message","enum":["ActivityEarliestStartTimeMinutesFromMidnight","ActivityEarliestStartTimeMinutesFromShiftStart","ActivityLatestStartTimeMinutesFromMidnight","ActivityLatestStartTimeMinutesFromShiftStart","ActivityMinimumLengthFromShiftEndMinutes","ActivityMinimumLengthFromShiftStartMinutes","ActivityStartTimeIncrementInMinutes","PlanningPeriodMaximumDaysOff","PlanningPeriodMaximumPaidTimeMinutes","PlanningPeriodMinimumDaysOff","PlanningPeriodMinimumPaidTimeMinutes","ShiftDayOffRule","ShiftEarliestStartTimeMinutesFromMidnight","ShiftEarliestStopTimeMinutesFromMidnight","ShiftLatestStartTimeMinutesFromMidnight","ShiftLatestStopTimeMinutesFromMidnight","ShiftMaximumContiguousTimeMinutes","ShiftMaximumPaidTimeMinutes","ShiftMinimumContiguousTimeMinutes","ShiftMinimumPaidTimeMinutes","ShiftStartTimeIncrementInMinutes","ShiftStartVarianceMaximumVarianceMinutes","ShiftStartVariancePaidDuration","WorkPlanMaximumConsecutiveWorkingDays","WorkPlanMaximumConsecutiveWorkingWeekends","WorkPlanMaximumWeeklyPaidTimeMinutes","WorkPlanMaximumWorkingDaysPerWeek","WorkPlanMinimumConsecutiveNonWorkingTimePerWeekMinutes","WorkPlanMinimumInterShiftTimeMinutes","WorkPlanMinimumShiftStartDistanceMinutes","WorkPlanMinimumWeeklyPaidTimeMinutes","WorkPlanMinimumWorkingDaysPerWeek","WorkPlanOptionalDays","WorkPlanPaidTimeGranularityMinutes"]},"arguments":{"type":"array","description":"Arguments of the message that provide information about the constraint that is being conflicted with, such as the value of the constraint","items":{"$ref":"#/definitions/WorkPlanValidationMessageArgument"}}}},"WorkPlanValidationMessageArgument":{"type":"object","properties":{"type":{"type":"string","description":"The type of the argument associated with violation messages","enum":["ActivityId","ActivityId2","ActivityPaidTimeMinutes","ActivityStartTimeMinutes","ActivityValidationId","ActivityValidationId2","ApplicableDays","Count","DailyPaidTimeMinutes","MaximumDays","MaxShiftCount","Minutes","PaidTimeGranularityMinutes","RequiredDays","ShiftId","ShiftPaidTimeMinutes","ShiftStartTimeMinutes","ShiftStopTimeMinutes","ShiftValidationId","WeeklyPaidTimeMinutes","Weeks","WorkTimeMinutes"]},"value":{"type":"string","description":"The value of the argument"}}},"DeletableUserReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"delete":{"type":"boolean","description":"If marked true, the user will be removed an associated entity"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ListWrapperShiftStartVariance":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/ShiftStartVariance"}}}},"SetWrapperDayOfWeek":{"type":"object","properties":{"values":{"type":"array","uniqueItems":true,"items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}}},"ShiftStartVariance":{"type":"object","required":["applicableDays","maxShiftStartVarianceMinutes"],"properties":{"applicableDays":{"type":"array","description":"Days for which shift start variance is configured","uniqueItems":true,"items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}},"maxShiftStartVarianceMinutes":{"type":"integer","format":"int32","description":"Maximum variance in minutes across shift starts"}}},"WorkPlanActivity":{"type":"object","properties":{"activityCodeId":{"type":"string","description":"ID of the activity code associated with this activity"},"description":{"type":"string","description":"Description of the activity"},"lengthMinutes":{"type":"integer","format":"int32","description":"Length of the activity in minutes"},"startTimeIsRelativeToShiftStart":{"type":"boolean","description":"Whether the start time of the activity is relative to the start time of the shift it belongs to"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the activity is flexible"},"earliestStartTimeMinutes":{"type":"integer","format":"int32","description":"Earliest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutes":{"type":"integer","format":"int32","description":"Latest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"exactStartTimeMinutes":{"type":"integer","format":"int32","description":"Exact activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == false"},"startTimeIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity is paid"},"countsAsContiguousWorkTime":{"type":"boolean","description":"Whether the activity duration is counted towards contiguous work time"},"minimumLengthFromShiftStartMinutes":{"type":"integer","format":"int32","description":"The minimum duration between shift start and shift item (e.g., break or meal) start in minutes"},"minimumLengthFromShiftEndMinutes":{"type":"integer","format":"int32","description":"The minimum duration between shift item (e.g., break or meal) end and shift end in minutes"},"id":{"type":"string","description":"ID of the activity. This is required only for the case of updating an existing activity"},"delete":{"type":"boolean","description":"If marked true for updating an existing activity, the activity will be permanently deleted"},"validationId":{"type":"string","description":"ID of the activity in the context of work plan validation"}}},"WorkPlanShift":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the shift"},"days":{"description":"Days of the week applicable for this shift","$ref":"#/definitions/SetWrapperDayOfWeek"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the shift is flexible"},"exactStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Exact start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == false"},"earliestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Earliest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"constrainStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled. Deprecated, use constrainLatestStopTime instead"},"constrainLatestStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled"},"latestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest stop time of the shift defined as offset minutes from midnight. Used if constrainStopTime == true"},"constrainEarliestStopTime":{"type":"boolean","description":"Whether the earliest stop time constraint for the shift is enabled"},"earliestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"This is the earliest time a shift can end"},"startIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the shift. Used if flexibleStartTime == true"},"flexiblePaidTime":{"type":"boolean","description":"Whether the paid time setting for the shift is flexible"},"exactPaidTimeMinutes":{"type":"integer","format":"int32","description":"Exact paid time in minutes configured for the shift. Used if flexiblePaidTime == false"},"minimumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Minimum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"maximumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Maximum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"constrainContiguousWorkTime":{"type":"boolean","description":"Whether the contiguous time constraint for the shift is enabled"},"minimumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Minimum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"maximumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Maximum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"constrainDayOff":{"type":"boolean","description":"Whether day off rule is enabled"},"dayOffRule":{"type":"string","description":"The day off rule for agents to have next day off or previous day off. used if constrainDayOff = true","enum":["NextDayOff","PreviousDayOff"]},"activities":{"type":"array","description":"Activities configured for this shift","items":{"$ref":"#/definitions/WorkPlanActivity"}},"id":{"type":"string","description":"ID of the shift. This is required only for the case of updating an existing shift"},"delete":{"type":"boolean","description":"If marked true for updating an existing shift, the shift will be permanently deleted"},"validationId":{"type":"string","description":"ID of shift in the context of work plan validation"}}},"WorkPlanValidationRequest":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"valid":{"type":"boolean","description":"Whether the work plan is valid or not","readOnly":true},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"constrainPaidTimeGranularity":{"type":"boolean","description":"Whether paid time granularity is constrained for this work plan"},"paidTimeGranularityMinutes":{"type":"integer","format":"int32","description":"Granularity in minutes allowed for shift paid time in this work plan. Used if constrainPaidTimeGranularity == true"},"constrainMinimumTimeBetweenShifts":{"type":"boolean","description":"Whether the minimum time between shifts constraint is enabled for this work plan"},"minimumTimeBetweenShiftsMinutes":{"type":"integer","format":"int32","description":"Minimum time between shifts in minutes defined in this work plan. Used if constrainMinimumTimeBetweenShifts == true"},"maximumDays":{"type":"integer","format":"int32","description":"Maximum number days in a week allowed to be scheduled for this work plan"},"minimumConsecutiveNonWorkingMinutesPerWeek":{"type":"integer","format":"int32","description":"Minimum amount of consecutive non working minutes per week that agents who are assigned this work plan are allowed to have off"},"constrainMaximumConsecutiveWorkingWeekends":{"type":"boolean","description":"Whether to constrain the maximum consecutive working weekends"},"maximumConsecutiveWorkingWeekends":{"type":"integer","format":"int32","description":"The maximum number of consecutive weekends that agents who are assigned to this work plan are allowed to work"},"minimumWorkingDaysPerWeek":{"type":"integer","format":"int32","description":"The minimum number of days that agents assigned to a work plan must work per week"},"constrainMaximumConsecutiveWorkingDays":{"type":"boolean","description":"Whether to constrain the maximum consecutive working days"},"maximumConsecutiveWorkingDays":{"type":"integer","format":"int32","description":"The maximum number of consecutive days that agents assigned to this work plan are allowed to work. Used if constrainMaximumConsecutiveWorkingDays == true"},"minimumShiftStartDistanceMinutes":{"type":"integer","format":"int32","description":"The time period in minutes for the duration between the start times of two consecutive working days"},"minimumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum days off in the planning period"},"maximumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum days off in the planning period"},"minimumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum paid minutes in the planning period"},"maximumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum paid minutes in the planning period"},"optionalDays":{"description":"Optional days to schedule for this work plan","$ref":"#/definitions/SetWrapperDayOfWeek"},"shiftStartVarianceType":{"type":"string","description":"This constraint ensures that an agent starts each workday within a user-defined time threshold","enum":["ShiftStart","ShiftStartAndPaidDuration"]},"shiftStartVariances":{"description":"Variance in minutes among start times of shifts in this work plan","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan","items":{"$ref":"#/definitions/WorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan","items":{"$ref":"#/definitions/DeletableUserReference"}},"agentCount":{"type":"integer","format":"int32","description":"Number of agents in this work plan"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanListItemResponse":{"type":"object","required":["metadata"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"valid":{"type":"boolean","description":"Whether the work plan is valid or not","readOnly":true},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"constrainPaidTimeGranularity":{"type":"boolean","description":"Whether paid time granularity is constrained for this work plan"},"paidTimeGranularityMinutes":{"type":"integer","format":"int32","description":"Granularity in minutes allowed for shift paid time in this work plan. Used if constrainPaidTimeGranularity == true"},"constrainMinimumTimeBetweenShifts":{"type":"boolean","description":"Whether the minimum time between shifts constraint is enabled for this work plan"},"minimumTimeBetweenShiftsMinutes":{"type":"integer","format":"int32","description":"Minimum time between shifts in minutes defined in this work plan. Used if constrainMinimumTimeBetweenShifts == true"},"maximumDays":{"type":"integer","format":"int32","description":"Maximum number days in a week allowed to be scheduled for this work plan"},"minimumConsecutiveNonWorkingMinutesPerWeek":{"type":"integer","format":"int32","description":"Minimum amount of consecutive non working minutes per week that agents who are assigned this work plan are allowed to have off"},"constrainMaximumConsecutiveWorkingWeekends":{"type":"boolean","description":"Whether to constrain the maximum consecutive working weekends"},"maximumConsecutiveWorkingWeekends":{"type":"integer","format":"int32","description":"The maximum number of consecutive weekends that agents who are assigned to this work plan are allowed to work"},"minimumWorkingDaysPerWeek":{"type":"integer","format":"int32","description":"The minimum number of days that agents assigned to a work plan must work per week"},"constrainMaximumConsecutiveWorkingDays":{"type":"boolean","description":"Whether to constrain the maximum consecutive working days"},"maximumConsecutiveWorkingDays":{"type":"integer","format":"int32","description":"The maximum number of consecutive days that agents assigned to this work plan are allowed to work. Used if constrainMaximumConsecutiveWorkingDays == true"},"minimumShiftStartDistanceMinutes":{"type":"integer","format":"int32","description":"The time period in minutes for the duration between the start times of two consecutive working days"},"minimumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum days off in the planning period"},"maximumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum days off in the planning period"},"minimumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum paid minutes in the planning period"},"maximumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum paid minutes in the planning period"},"optionalDays":{"description":"Optional days to schedule for this work plan. Populate with expand=details","$ref":"#/definitions/SetWrapperDayOfWeek"},"shiftStartVarianceType":{"type":"string","description":"This constraint ensures that an agent starts each workday within a user-defined time threshold","enum":["ShiftStart","ShiftStartAndPaidDuration"]},"shiftStartVariances":{"description":"Variance in minutes among start times of shifts in this work plan. Populate with expand=details","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan. Populate with expand=details (defaults to empty list)","items":{"$ref":"#/definitions/WorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan. Populate with expand=details (defaults to empty list)","items":{"$ref":"#/definitions/DeletableUserReference"}},"agentCount":{"type":"integer","format":"int32","description":"Number of agents in this work plan. Populate with expand=agentCount"},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkPlanListItemResponse"}}}},"WorkPlan":{"type":"object","required":["metadata"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"valid":{"type":"boolean","description":"Whether the work plan is valid or not","readOnly":true},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"constrainPaidTimeGranularity":{"type":"boolean","description":"Whether paid time granularity is constrained for this work plan"},"paidTimeGranularityMinutes":{"type":"integer","format":"int32","description":"Granularity in minutes allowed for shift paid time in this work plan. Used if constrainPaidTimeGranularity == true"},"constrainMinimumTimeBetweenShifts":{"type":"boolean","description":"Whether the minimum time between shifts constraint is enabled for this work plan"},"minimumTimeBetweenShiftsMinutes":{"type":"integer","format":"int32","description":"Minimum time between shifts in minutes defined in this work plan. Used if constrainMinimumTimeBetweenShifts == true"},"maximumDays":{"type":"integer","format":"int32","description":"Maximum number days in a week allowed to be scheduled for this work plan"},"minimumConsecutiveNonWorkingMinutesPerWeek":{"type":"integer","format":"int32","description":"Minimum amount of consecutive non working minutes per week that agents who are assigned this work plan are allowed to have off"},"constrainMaximumConsecutiveWorkingWeekends":{"type":"boolean","description":"Whether to constrain the maximum consecutive working weekends"},"maximumConsecutiveWorkingWeekends":{"type":"integer","format":"int32","description":"The maximum number of consecutive weekends that agents who are assigned to this work plan are allowed to work"},"minimumWorkingDaysPerWeek":{"type":"integer","format":"int32","description":"The minimum number of days that agents assigned to a work plan must work per week"},"constrainMaximumConsecutiveWorkingDays":{"type":"boolean","description":"Whether to constrain the maximum consecutive working days"},"maximumConsecutiveWorkingDays":{"type":"integer","format":"int32","description":"The maximum number of consecutive days that agents assigned to this work plan are allowed to work. Used if constrainMaximumConsecutiveWorkingDays == true"},"minimumShiftStartDistanceMinutes":{"type":"integer","format":"int32","description":"The time period in minutes for the duration between the start times of two consecutive working days"},"minimumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum days off in the planning period"},"maximumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum days off in the planning period"},"minimumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum paid minutes in the planning period"},"maximumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum paid minutes in the planning period"},"optionalDays":{"description":"Optional days to schedule for this work plan","$ref":"#/definitions/SetWrapperDayOfWeek"},"shiftStartVarianceType":{"type":"string","description":"This constraint ensures that an agent starts each workday within a user-defined time threshold","enum":["ShiftStart","ShiftStartAndPaidDuration"]},"shiftStartVariances":{"description":"Variance in minutes among start times of shifts in this work plan","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan","items":{"$ref":"#/definitions/WorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan","items":{"$ref":"#/definitions/DeletableUserReference"}},"agentCount":{"type":"integer","format":"int32","description":"Number of agents in this work plan"},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateWorkPlan":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of this work plan"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"constrainPaidTimeGranularity":{"type":"boolean","description":"Whether paid time granularity should be constrained for this workplan"},"paidTimeGranularityMinutes":{"type":"integer","format":"int32","description":"Granularity in minutes allowed for shift paid time in this work plan. Used if constrainPaidTimeGranularity == true"},"constrainMinimumTimeBetweenShifts":{"type":"boolean","description":"Whether the minimum time between shifts constraint is enabled for this work plan"},"minimumTimeBetweenShiftsMinutes":{"type":"integer","format":"int32","description":"Minimum time between shifts in minutes defined in this work plan. Used if constrainMinimumTimeBetweenShifts == true"},"maximumDays":{"type":"integer","format":"int32","description":"Maximum number days in a week allowed to be scheduled for this work plan"},"minimumConsecutiveNonWorkingMinutesPerWeek":{"type":"integer","format":"int32","description":"Minimum amount of consecutive non working minutes per week that agents who are assigned this work plan are allowed to have off"},"constrainMaximumConsecutiveWorkingWeekends":{"type":"boolean","description":"Whether to constrain the maximum consecutive working weekends"},"maximumConsecutiveWorkingWeekends":{"type":"integer","format":"int32","description":"The maximum number of consecutive weekends that agents who are assigned to this work plan are allowed to work"},"minimumWorkingDaysPerWeek":{"type":"integer","format":"int32","description":"The minimum number of days that agents assigned to a work plan must work per week"},"constrainMaximumConsecutiveWorkingDays":{"type":"boolean","description":"Whether to constrain the maximum consecutive working days"},"maximumConsecutiveWorkingDays":{"type":"integer","format":"int32","description":"The maximum number of consecutive days that agents assigned to this work plan are allowed to work. Used if constrainMaximumConsecutiveWorkingDays == true"},"minimumShiftStartDistanceMinutes":{"type":"integer","format":"int32","description":"The time period in minutes for the duration between the start times of two consecutive working days"},"minimumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum days off in the planning period"},"maximumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum days off in the planning period"},"minimumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum paid minutes in the planning period"},"maximumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum paid minutes in the planning period"},"optionalDays":{"description":"Optional days to schedule for this work plan","$ref":"#/definitions/SetWrapperDayOfWeek"},"shiftStartVarianceType":{"type":"string","description":"This constraint ensures that an agent starts each workday within a user-defined time threshold","enum":["ShiftStart","ShiftStartAndPaidDuration"]},"shiftStartVariances":{"description":"Variance in minutes among start times of shifts in this work plan","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan","items":{"$ref":"#/definitions/CreateWorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan","items":{"$ref":"#/definitions/UserReference"}}}},"CreateWorkPlanActivity":{"type":"object","properties":{"activityCodeId":{"type":"string","description":"ID of the activity code associated with this activity"},"description":{"type":"string","description":"Description of the activity"},"lengthMinutes":{"type":"integer","format":"int32","description":"Length of the activity in minutes"},"startTimeIsRelativeToShiftStart":{"type":"boolean","description":"Whether the start time of the activity is relative to the start time of the shift it belongs to"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the activity is flexible"},"earliestStartTimeMinutes":{"type":"integer","format":"int32","description":"Earliest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutes":{"type":"integer","format":"int32","description":"Latest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"exactStartTimeMinutes":{"type":"integer","format":"int32","description":"Exact activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == false"},"startTimeIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity is paid"},"countsAsContiguousWorkTime":{"type":"boolean","description":"Whether the activity duration is counted towards contiguous work time"},"minimumLengthFromShiftStartMinutes":{"type":"integer","format":"int32","description":"The minimum duration between shift start and shift item (e.g., break or meal) start in minutes"},"minimumLengthFromShiftEndMinutes":{"type":"integer","format":"int32","description":"The minimum duration between shift item (e.g., break or meal) end and shift end in minutes"}}},"CreateWorkPlanShift":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the shift"},"days":{"description":"Days of the week applicable for this shift","$ref":"#/definitions/SetWrapperDayOfWeek"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the shift is flexible"},"exactStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Exact start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == false"},"earliestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Earliest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"constrainStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled. Deprecated, use constrainLatestStopTime instead"},"constrainLatestStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled"},"latestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest stop time of the shift defined as offset minutes from midnight. Used if constrainStopTime == true"},"constrainEarliestStopTime":{"type":"boolean","description":"Whether the earliest stop time constraint for the shift is enabled"},"earliestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"This is the earliest time a shift can end"},"startIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the shift. Used if flexibleStartTime == true"},"flexiblePaidTime":{"type":"boolean","description":"Whether the paid time setting for the shift is flexible"},"exactPaidTimeMinutes":{"type":"integer","format":"int32","description":"Exact paid time in minutes configured for the shift. Used if flexiblePaidTime == false"},"minimumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Minimum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"maximumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Maximum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"constrainContiguousWorkTime":{"type":"boolean","description":"Whether the contiguous time constraint for the shift is enabled"},"minimumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Minimum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"maximumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Maximum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"constrainDayOff":{"type":"boolean","description":"Whether day off rule is enabled"},"dayOffRule":{"type":"string","description":"The day off rule for agents to have next day off or previous day off. used if constrainDayOff = true","enum":["NextDayOff","PreviousDayOff"]},"activities":{"type":"array","description":"Activities configured for this shift","items":{"$ref":"#/definitions/CreateWorkPlanActivity"}}}},"CopyWorkPlan":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the copied work plan"}}},"DateRangeWithOptionalEnd":{"type":"object","required":["startBusinessUnitDate"],"properties":{"startBusinessUnitDate":{"type":"string","format":"date","description":"The start date for work plan rotation or an agent, interpreted in the business unit's time zone. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"endBusinessUnitDate":{"type":"string","format":"date","description":"The end date for work plan rotation or an agent, interpreted in the business unit's time zone. Null denotes open ended date range. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"WorkPlanPatternResponse":{"type":"object","properties":{"workPlans":{"type":"array","description":"List of work plans in order of rotation on a weekly basis","items":{"$ref":"#/definitions/WorkPlanReference"}}}},"WorkPlanRotationAgentResponse":{"type":"object","properties":{"user":{"description":"The user associated with this work plan rotation","$ref":"#/definitions/UserReference"},"dateRange":{"description":"The date range to which this agent is effective in the work plan rotation","$ref":"#/definitions/DateRangeWithOptionalEnd"},"position":{"type":"integer","format":"int32","description":"Start position of the work plan in the pattern for this agent in the work plan rotation. Position value starts from 0"}}},"WorkPlanRotationResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Whether the work plan rotation is enabled for scheduling"},"dateRange":{"description":"The date range to which this work plan rotation applies","$ref":"#/definitions/DateRangeWithOptionalEnd"},"pattern":{"description":"Pattern with ordered list of work plans that rotate on a weekly basis","$ref":"#/definitions/WorkPlanPatternResponse"},"agentCount":{"type":"integer","format":"int32","description":"Number of agents in this work plan rotation"},"agents":{"type":"array","description":"Agents in this work plan rotation. Populate with expand=agents for GET WorkPlanRotationsList (defaults to empty list)","items":{"$ref":"#/definitions/WorkPlanRotationAgentResponse"}},"metadata":{"description":"Version metadata for this work plan rotation","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AddWorkPlanRotationAgentRequest":{"type":"object","required":["dateRange","position","userId"],"properties":{"userId":{"type":"string","description":"The ID of an agent in this work plan rotation"},"dateRange":{"description":"The date range to which this agent is effective in the work plan rotation","$ref":"#/definitions/DateRangeWithOptionalEnd"},"position":{"type":"integer","format":"int32","description":"Start position of the work plan in the pattern for this agent in the work plan rotation. Position value starts from 0"}}},"AddWorkPlanRotationRequest":{"type":"object","required":["dateRange","name","pattern"],"properties":{"name":{"type":"string","description":"Name of this work plan rotation"},"dateRange":{"description":"The date range to which this work plan rotation applies","$ref":"#/definitions/DateRangeWithOptionalEnd"},"agents":{"type":"array","description":"Agents in this work plan rotation","items":{"$ref":"#/definitions/AddWorkPlanRotationAgentRequest"}},"pattern":{"description":"Pattern with list of work plan IDs that rotate on a weekly basis","$ref":"#/definitions/WorkPlanPatternRequest"}}},"WorkPlanPatternRequest":{"type":"object","required":["workPlanIds"],"properties":{"workPlanIds":{"type":"array","description":"List of work plan IDs in order of rotation on a weekly basis. Values in the list cannot be null or empty","items":{"type":"string"}}}},"WorkPlanRotationListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkPlanRotationResponse"}}}},"CopyWorkPlanRotationRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name to apply to the new copy of the work plan rotation"}}},"UpdateWorkPlanRotationAgentRequest":{"type":"object","required":["userId"],"properties":{"userId":{"type":"string","description":"The ID of an agent in this work plan rotation"},"dateRange":{"description":"The date range to which this agent is effective in the work plan rotation","$ref":"#/definitions/DateRangeWithOptionalEnd"},"position":{"type":"integer","format":"int32","description":"Start position of the work plan in the pattern for this agent in the work plan rotation. Position value starts from 0"},"delete":{"type":"boolean","description":"If marked true for this agent when updating, then this agent will be removed from this work plan rotation"}}},"UpdateWorkPlanRotationRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"Name of this work plan rotation"},"enabled":{"type":"boolean","description":"Whether the work plan rotation is enabled for scheduling"},"dateRange":{"description":"The date range to which this work plan rotation applies","$ref":"#/definitions/DateRangeWithOptionalEnd"},"agents":{"type":"array","description":"Agents in this work plan rotation","items":{"$ref":"#/definitions/UpdateWorkPlanRotationAgentRequest"}},"pattern":{"description":"Pattern with list of work plan IDs that rotate on a weekly basis","$ref":"#/definitions/WorkPlanPatternRequest"},"metadata":{"description":"Version metadata for this work plan rotation","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ActivityPlanJobException":{"type":"object","required":["exceptionType","occurrences"],"properties":{"exceptionType":{"type":"string","description":"The type of error","enum":["UnscheduledAttendees","SessionsNotDeleted"]},"occurrences":{"type":"array","description":"The occurrences in which this error occurred","items":{"$ref":"#/definitions/ActivityPlanOccurrenceReference"}}}},"ActivityPlanJobListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ActivityPlanJobResponse"}}}},"ActivityPlanJobResponse":{"type":"object","required":["activityPlan","exceptions","status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"activityPlan":{"description":"The activity plan associated with this job","$ref":"#/definitions/ActivityPlanReference"},"status":{"type":"string","description":"The status of the job","enum":["Processing","Complete","Error"]},"exceptions":{"type":"array","description":"The list of exceptions that occurred while running this activity plan job. These are exceptions that affect individual occurrences but didn't prevent the job from completing","items":{"$ref":"#/definitions/ActivityPlanJobException"}},"error":{"description":"Error details if status == 'Error'. These are errors that caused the job to fail to complete","$ref":"#/definitions/ErrorBody"},"occurrence":{"description":"The occurrence associated with this job if type == 'DeleteOccurrence'","$ref":"#/definitions/ActivityPlanOccurrenceReference"},"type":{"type":"string","description":"The type of the job","enum":["RunPlan","DeleteOccurrence"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanOccurrenceReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanListItem":{"type":"object","required":["activityCode","createdBy","createdDate","description","modifiedBy","modifiedDate","name","optimizationObjective","state","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the activity plan"},"managementUnits":{"type":"array","description":"The management units to which this activity plan applies. Empty list or null means this activity plan applies to all management units in the business unit","items":{"$ref":"#/definitions/ManagementUnitReference"}},"description":{"type":"string","description":"The description of this activity plan"},"activityCode":{"description":"The activity code to which this activity plan applies. Note: It is recommended to load and cache the entire list of activity codes rather than look up individual codes","$ref":"#/definitions/ActivityCodeReference"},"type":{"type":"string","description":"The type of the activity plan","enum":["Individual","Group"]},"optimizationObjective":{"type":"string","description":"The optimization objective of this activity plan","enum":["FavorServiceGoals","FavorSchedulingAll"]},"recurrenceSettings":{"description":"Recurrence settings for this activity plan","$ref":"#/definitions/RecurrenceSettings"},"state":{"type":"string","description":"The state of this activity plan","enum":["Active","Inactive"]},"lastRunDate":{"type":"string","format":"date-time","description":"The date the activity plan was last run, in ISO-8601 format"},"lastRunBy":{"description":"The last user to run this activity plan","$ref":"#/definitions/UserReference"},"createdDate":{"type":"string","format":"date-time","description":"The date the activity plan was created, in ISO-8601 format"},"createdBy":{"description":"The user who created this activity plan","$ref":"#/definitions/UserReference"},"modifiedDate":{"type":"string","format":"date-time","description":"The date the activity plan was modified, in ISO-8601 format"},"modifiedBy":{"description":"The last user to modify this activity plan","$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ActivityPlanListItem"}}}},"RecurrenceEndSettings":{"type":"object","properties":{"lastDate":{"type":"string","format":"date-time","description":"The end date of the recurrence for the activity plan, in ISO-8601 format. Only one of lastDate or noEndDate may be set"},"noEndDate":{"type":"boolean","description":"Whether this activity plan should continue indefinitely. If set to true, lastDate must not be set"}}},"RecurrencePeriod":{"type":"object","required":["granularity","magnitude"],"properties":{"magnitude":{"type":"integer","format":"int32","description":"The period of the activity plan in granularity units"},"granularity":{"type":"string","description":"The granularity unit to interpret the period of this activity plan","enum":["Days","Weeks"]}}},"RecurrenceSettings":{"type":"object","required":["endAfter","minimumTimeBetweenOccurrences","recurrencePeriod"],"properties":{"recurrencePeriod":{"description":"The recurrence period of the activity plan","$ref":"#/definitions/RecurrencePeriod"},"minimumTimeBetweenOccurrences":{"description":"Constraint indicating the minimum time in hours between recurrences of the activity plan","$ref":"#/definitions/RecurrencePeriod"},"endAfter":{"description":"Settings controlling when to end the recurrence for the activity plan","$ref":"#/definitions/RecurrenceEndSettings"}}},"ActivityPlanAbandonRateImpactOverride":{"type":"object","required":["increaseByPercent"],"properties":{"increaseByPercent":{"type":"number","format":"double","description":"Allowed abandon rate increase percent, from 0.0 to 100.0"}}},"ActivityPlanAsaImpactOverride":{"type":"object","required":["increaseByPercent"],"properties":{"increaseByPercent":{"type":"number","format":"double","description":"Allowed average speed of answer increase percent, from 0.0 to 100.0"}}},"ActivityPlanResponse":{"type":"object","required":["activityCode","countsAsPaidTime","createdBy","createdDate","description","facilitated","initialSchedulePeriod","lengthMinutes","modifiedBy","modifiedDate","name","optimizationObjective","state","transitionTimeMinutes","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the activity plan"},"managementUnits":{"type":"array","description":"The management units to which this activity plan applies. Empty list or null means this activity plan applies to the entire business unit","items":{"$ref":"#/definitions/ManagementUnitReference"}},"description":{"type":"string","description":"The description of this activity plan"},"activityCode":{"description":"The activity code associated with this activity plan. It is recommended to load and cache the entire list of activity codes rather than look up individual codes","$ref":"#/definitions/ActivityCodeReference"},"type":{"type":"string","description":"The type of the activity plan","enum":["Individual","Group"]},"initialSchedulePeriod":{"description":"The initial schedule period of the activity plan","$ref":"#/definitions/SchedulingPeriod"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the activity in minutes"},"groupSettings":{"description":"Group settings for this activity plan","$ref":"#/definitions/GroupSettings"},"recurrenceSettings":{"description":"Recurrence settings for this activity plan","$ref":"#/definitions/RecurrenceSettings"},"attendeesSearchRule":{"description":"Attendee search rule for this activity plan","$ref":"#/definitions/UserSearchRule"},"facilitated":{"type":"boolean","description":"Whether the sessions created by this activity plan should be facilitated"},"facilitatorsSearchRule":{"description":"Facilitator search rule for this activity plan","$ref":"#/definitions/UserSearchRule"},"transitionTimeMinutes":{"type":"integer","format":"int32","description":"Transition time in minutes between facilitated sessions"},"serviceGoalImpactOverrides":{"description":"Allowable service goal impact override settings for this activity plan","$ref":"#/definitions/ActivityPlanServiceGoalImpactOverrides"},"optimizationObjective":{"type":"string","description":"The optimization objective of this activity plan","enum":["FavorServiceGoals","FavorSchedulingAll"]},"fixedAvailability":{"type":"array","description":"Fixed availability configuration for this activity plan","items":{"$ref":"#/definitions/FixedAvailability"}},"state":{"type":"string","description":"The state of this activity plan","enum":["Active","Inactive"]},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity should count as paid time"},"createdDate":{"type":"string","format":"date-time","description":"The date the activity plan was created, in ISO-8601 format"},"createdBy":{"description":"The user who created this activity plan","$ref":"#/definitions/UserReference"},"modifiedDate":{"type":"string","format":"date-time","description":"The date the activity plan was modified, in ISO-8601 format"},"modifiedBy":{"description":"The last user to modify this activity plan","$ref":"#/definitions/UserReference"},"lastRunDate":{"type":"string","format":"date-time","description":"The date the activity plan was last run, in ISO-8601 format"},"lastRunBy":{"description":"The last user to run this activity plan","$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanServiceGoalImpactOverrides":{"type":"object","required":["abandonRate","averageSpeedOfAnswer","serviceLevel"],"properties":{"abandonRate":{"description":"Abandon rate service goal override for the associated activity plan","$ref":"#/definitions/ActivityPlanAbandonRateImpactOverride"},"serviceLevel":{"description":"Service level goal override for the associated activity plan","$ref":"#/definitions/ActivityPlanServiceLevelImpactOverride"},"averageSpeedOfAnswer":{"description":"Average speed of answer service goal override for the associated activity plan","$ref":"#/definitions/ActivityPlanAsaImpactOverride"}}},"ActivityPlanServiceLevelImpactOverride":{"type":"object","required":["decreaseByPercent"],"properties":{"decreaseByPercent":{"type":"number","format":"double","description":"Allowed service level decrease percent, from 0.0 to 100.0"}}},"AvailabilityRange":{"type":"object","required":["earliestStartMinutesFromMidnight","latestEndMinutesFromMidnight"],"properties":{"earliestStartMinutesFromMidnight":{"type":"integer","format":"int32","description":"The earliest time of day the activity can be scheduled to begin, in minutes from midnight in the configured time zone of the business unit"},"latestEndMinutesFromMidnight":{"type":"integer","format":"int32","description":"The latest time of day the activity can be scheduled to end, in minutes from midnight in the configured time zone of the business unit"}}},"FixedAvailability":{"type":"object","properties":{"availabilityRange":{"description":"The range of time of day the activity can be scheduled","$ref":"#/definitions/AvailabilityRange"},"dateRange":{"description":"The range of date for which the activity plan could be scheduled","$ref":"#/definitions/RequiredLocalDateRange"},"daysOfWeek":{"type":"array","description":"The days of week available for scheduling. Empty list or null means daysOfWeek is not considered","items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}}},"GroupSettings":{"type":"object","properties":{"minimumGroupSize":{"type":"integer","format":"int32","description":"The minimum size of a group for a session"},"maximumGroupSize":{"type":"integer","format":"int32","description":"The maximum size of a group for a session"},"maximumTotalSessions":{"type":"integer","format":"int32","description":"The maximum total number of sessions"},"maximumConcurrentSessions":{"type":"integer","format":"int32","description":"The maximum number of sessions that can be scheduled concurrently"}}},"RequiredLocalDateRange":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date","description":"The inclusive start of a date range in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"endDate":{"type":"string","format":"date","description":"The inclusive end of a date range in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"SchedulingPeriod":{"type":"object","required":["earliestStartDate","latestEndDate"],"properties":{"earliestStartDate":{"type":"string","format":"date","description":"The earliest date the associated activity plan can begin, in YYYY-MM-DD format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"latestEndDate":{"type":"string","format":"date","description":"The latest date the associated activity plan can end, in YYYY-MM-DD format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"UserSearchRule":{"type":"object","required":["parts"],"properties":{"parts":{"type":"array","description":"The parts of this rule; the results of these are ANDed together.","items":{"$ref":"#/definitions/UserSearchRulePart"}}}},"UserSearchRulePart":{"type":"object","required":["ids","operation","selector"],"properties":{"operation":{"type":"string","description":"The operation for this part","enum":["Include","Exclude"]},"selector":{"type":"string","description":"The type of item being selected by this part","enum":["AcdSkill","User","Group","Queue","Division","ManagementUnit"]},"ids":{"type":"array","description":"The ids for the selector; the results of these are ORed together","uniqueItems":true,"items":{"type":"string"}}}},"CreateActivityPlanRequest":{"type":"object","required":["activityCodeId","countsAsPaidTime","initialSchedulePeriod","lengthMinutes","name","optimizationObjective","state","transitionTimeMinutes","type"],"properties":{"name":{"type":"string","description":"The name of the activity plan"},"managementUnitIds":{"type":"array","description":"The management units to which this activity plan applies. Empty list or null means this activity plan applies to the entire business unit","items":{"type":"string"}},"description":{"type":"string","description":"The description of the activity plan"},"activityCodeId":{"type":"string","description":"The activity code associated with the activity plan"},"type":{"type":"string","description":"The type of the activity plan","enum":["Individual","Group"]},"lengthMinutes":{"type":"integer","format":"int32","description":"The length in minutes of the activity plan"},"initialSchedulePeriod":{"description":"The initial scheduling period for the activity plan","$ref":"#/definitions/SchedulingPeriod"},"groupSettings":{"description":"Group settings for the activity plan","$ref":"#/definitions/GroupSettings"},"recurrenceSettings":{"description":"Settings controlling recurrence for the activity plan. If not set the activity plan will only occur once","$ref":"#/definitions/RecurrenceSettings"},"attendeesSearchRule":{"description":"Attendee search rule for this activity plan","$ref":"#/definitions/UserSearchRule"},"facilitated":{"type":"boolean","description":"Whether the sessions created by this activity plan should be facilitated"},"facilitatorsSearchRule":{"description":"Facilitator search rule for this activity plan","$ref":"#/definitions/UserSearchRule"},"transitionTimeMinutes":{"type":"integer","format":"int32","description":"Transition time in minutes between facilitated sessions"},"serviceGoalImpactOverrides":{"description":"Allowable service goal impact override settings for this activity plan. If not set the business unit setting will be used","$ref":"#/definitions/ActivityPlanServiceGoalImpactOverrides"},"optimizationObjective":{"type":"string","description":"The optimization objective of this activity plan","enum":["FavorServiceGoals","FavorSchedulingAll"]},"state":{"type":"string","description":"The state of this activity plan","enum":["Active","Inactive"]},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity should count as paid time"},"fixedAvailability":{"type":"array","description":"Fixed availability configuration for the activity plan","items":{"$ref":"#/definitions/FixedAvailability"}}}},"ListWrapperFixedAvailability":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/FixedAvailability"}}}},"UpdateActivityPlanRequest":{"type":"object","properties":{"name":{"type":"string","description":"The name of the activity plan"},"description":{"type":"string","description":"The description of the activity plan"},"groupSettings":{"description":"Group settings for the activity plan","$ref":"#/definitions/ValueWrapperGroupSettings"},"attendeesSearchRule":{"description":"Attendee search rule for this activity plan","$ref":"#/definitions/ValueWrapperUserSearchRule"},"facilitatorsSearchRule":{"description":"Facilitator search rule for this activity plan","$ref":"#/definitions/ValueWrapperUserSearchRule"},"transitionTimeMinutes":{"type":"integer","format":"int32","description":"Transition time in minutes between facilitated sessions"},"serviceGoalImpactOverrides":{"description":"Allowable service goal impact override settings for this activity plan","$ref":"#/definitions/ValueWrapperActivityPlanServiceGoalImpactOverrides"},"optimizationObjective":{"type":"string","description":"The optimization objective of this activity plan","enum":["FavorServiceGoals","FavorSchedulingAll"]},"state":{"type":"string","description":"The state of this activity plan","enum":["Active","Inactive"]},"fixedAvailability":{"description":"Fixed availability configuration for the activity plan","$ref":"#/definitions/ListWrapperFixedAvailability"}}},"ValueWrapperActivityPlanServiceGoalImpactOverrides":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/ActivityPlanServiceGoalImpactOverrides"}}},"ValueWrapperGroupSettings":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/GroupSettings"}}},"ValueWrapperUserSearchRule":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/UserSearchRule"}}},"ActivityPlanRunJobResponse":{"type":"object","required":["activityPlan","exceptions","status"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"activityPlan":{"description":"The activity plan associated with this job","$ref":"#/definitions/ActivityPlanReference"},"status":{"type":"string","description":"The status of the job","enum":["Processing","Complete","Error"]},"exceptions":{"type":"array","description":"The list of exceptions that occurred while running this activity plan job. These are exceptions that affect individual occurrences but didn't prevent the job from completing","items":{"$ref":"#/definitions/ActivityPlanJobException"}},"error":{"description":"Error details if status == 'Error'. These are errors that caused the job to fail to complete","$ref":"#/definitions/ErrorBody"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AdherenceExplanationJob":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"type":{"type":"string","description":"The type of the adherence explanation job","enum":["AddExplanation","UpdateExplanation","QueryAgentExplanations","QueryBuExplanations"]},"status":{"type":"string","description":"The status of the adherence explanation job","enum":["Processing","Complete","Error"]},"adherenceExplanation":{"description":"The adherence explanation added or modified by the job once complete; may be null if status == 'Error'. Used if type is in [ 'AddExplanation', 'UpdateExplanation' ]","$ref":"#/definitions/AdherenceExplanationResponse"},"downloadUrl":{"type":"string","description":"A URL to fetch results of the job. Only set if status == 'Complete' and type is in [ 'QueryAgentExplanations', 'QueryBuExplanations' ]"},"error":{"description":"Error details if status == 'Error'","$ref":"#/definitions/ErrorBody"},"agentQueryResponseTemplate":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'QueryAgentExplanations'","$ref":"#/definitions/AdherenceExplanationListingAgentQueryResponse"},"buQueryResponseTemplate":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'QueryBuExplanations'","$ref":"#/definitions/AdherenceExplanationListingBuQueryResponse"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AdherenceExplanationListingAgentQueryResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AdherenceExplanationResponse"}}}},"AdherenceExplanationListingBuQueryResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AdherenceExplanationResponse"}}}},"AdherenceExplanationResponse":{"type":"object","required":["agent","businessUnit","lengthMinutes","managementUnit","startDate","status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"agent":{"description":"The agent to whom this adherence explanation applies","$ref":"#/definitions/UserReference"},"managementUnit":{"description":"The management unit to which the agent belonged at the time the adherence explanation was submitted","$ref":"#/definitions/ManagementUnitReference"},"businessUnit":{"description":"The business unit to which the agent belonged at the time the adherence explanation was submitted","$ref":"#/definitions/BusinessUnitReference"},"type":{"type":"string","description":"The type of the adherence explanation","enum":["Late"]},"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]},"startDate":{"type":"string","format":"date-time","description":"The start timestamp of the adherence explanation in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"notes":{"type":"string","description":"Notes about the adherence explanation"},"reviewedBy":{"description":"The user who reviewed the adherence explanation, if applicable","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp for when the adherence explanation was reviewed, if applicable. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AdherenceExplanationJobReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"type":{"type":"string","description":"The type of the adherence explanation job","enum":["AddExplanation","UpdateExplanation","QueryAgentExplanations","QueryBuExplanations"]},"status":{"type":"string","description":"The status of the adherence explanation job","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentQueryAdherenceExplanationsResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/AdherenceExplanationJobReference"},"result":{"description":"The result of the query. May come via notification","$ref":"#/definitions/AdherenceExplanationListingAgentQueryResponse"},"downloadUrl":{"type":"string","description":"The URL from which to download the result. May come via notification"}}},"AgentQueryAdherenceExplanationsRequest":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"The start date of the range to query. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end date of the range to query. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"AdherenceExplanationAsyncResponse":{"type":"object","properties":{"job":{"description":"A reference to the job that was started by the request","$ref":"#/definitions/AdherenceExplanationJobReference"}}},"UpdateAdherenceExplanationStatusRequest":{"type":"object","properties":{"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]}}},"AddAdherenceExplanationAdminRequest":{"type":"object","required":["lengthMinutes","startDate","type"],"properties":{"type":{"type":"string","description":"The type of the adherence explanation","enum":["Late"]},"startDate":{"type":"string","format":"date-time","description":"The start timestamp of the adherence explanation in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"notes":{"type":"string","description":"Notes about the adherence explanation"},"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]}}},"BuQueryAdherenceExplanationsResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/AdherenceExplanationJobReference"},"result":{"description":"The result of the query. May come via notification","$ref":"#/definitions/AdherenceExplanationListingBuQueryResponse"},"downloadUrl":{"type":"string","description":"The URL from which to download the result. May come via notification"}}},"BuQueryAdherenceExplanationsRequest":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"The start date of the range to query. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end date of the range to query. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"managementUnitIds":{"type":"array","description":"A filter for which management units to query. Leave empty or omit entirely for all management units in the business unit","items":{"type":"string"}},"agentIds":{"type":"array","description":"A filter for which agents within the business unit to query. Leave empty or omit entirely for all agents in the business unit (or management units if specified)","items":{"type":"string"}}}},"AddAdherenceExplanationAgentRequest":{"type":"object","required":["lengthMinutes","startDate","type"],"properties":{"type":{"type":"string","description":"The type of the adherence explanation","enum":["Late"]},"startDate":{"type":"string","format":"date-time","description":"The start timestamp of the adherence explanation in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"notes":{"type":"string","description":"Notes about the adherence explanation"}}},"AdherenceExplanationListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AdherenceExplanationResponse"}}}},"QueryAdherenceExplanationsResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/AdherenceExplanationJobReference"},"result":{"description":"The result of the query. May come via notification","$ref":"#/definitions/AdherenceExplanationListing"},"downloadUrl":{"type":"string","description":"The URL from which to download the result. May come via notification"}}},"HistoricalAdherenceActuals":{"type":"object","properties":{"actualActivityCategory":{"type":"string","description":"Activity in which the user is actually engaged","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"actualSecondaryPresenceLookupId":{"type":"string","description":"The lookup ID used to retrieve the actual secondary status from map of lookup ID to corresponding secondary presence ID"},"startOffsetSeconds":{"type":"integer","format":"int32","description":"Actual start offset in seconds relative to query start time"},"endOffsetSeconds":{"type":"integer","format":"int32","description":"Actual end offset in seconds relative to query start time"}}},"HistoricalAdherenceExceptionInfo":{"type":"object","properties":{"startOffsetSeconds":{"type":"integer","format":"int32","description":"Exception start offset in seconds relative to query start time"},"endOffsetSeconds":{"type":"integer","format":"int32","description":"Exception end offset in seconds relative to query start time"},"scheduledActivityCodeId":{"type":"string","description":"The ID of the scheduled activity code for this user"},"scheduledActivityCategory":{"type":"string","description":"Activity for which the user is scheduled","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"scheduledSecondaryPresenceLookupIds":{"type":"array","description":"The lookup IDs used to retrieve the scheduled secondary statuses from map of lookup ID to corresponding secondary presence ID","uniqueItems":true,"items":{"type":"string"}},"actualActivityCodeId":{"type":"string","description":"The ID of the actual activity code for this user"},"actualActivityCategory":{"type":"string","description":"Activity for which the user is actually engaged","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"systemPresence":{"type":"string","description":"Actual underlying system presence value","enum":["Available","Away","Busy","Offline","Idle","OnQueue","Meal","Training","Meeting","Break"]},"routingStatus":{"type":"string","description":"Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue","enum":["OFF_QUEUE","IDLE","INTERACTING","NOT_RESPONDING","COMMUNICATING"]},"impact":{"type":"string","description":"The impact of the current adherence state for this user","enum":["Positive","Negative","Neutral","Unknown"]},"secondaryPresenceLookupId":{"type":"string","description":"The lookup ID used to retrieve the actual secondary status from map of lookup ID to corresponding secondary presence ID"}}},"WfmHistoricalAdherenceBulkJobReference":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the historical adherence bulk job to listen for via notification or query using the jobs route"},"status":{"type":"string","description":"The status of the historical adherence bulk job","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WfmHistoricalAdherenceBulkResponse":{"type":"object","properties":{"job":{"description":"A reference to the job that was started by the request","$ref":"#/definitions/WfmHistoricalAdherenceBulkJobReference"},"downloadUrls":{"type":"array","description":"The uri list to GET the results of the Historical Adherence query. This field is populated only if query state is Complete","items":{"type":"string"}},"downloadResult":{"description":"Results will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/WfmHistoricalAdherenceBulkResult"}}},"WfmHistoricalAdherenceBulkResult":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range for this result in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range for this result in ISO-8601 format"},"managementUnitId":{"type":"string","description":"The ID of the management unit for this result"},"userResults":{"type":"array","description":"The individual results for each user","items":{"$ref":"#/definitions/WfmHistoricalAdherenceBulkUserResult"}},"lookupIdToSecondaryPresenceId":{"type":"object","description":"Map of secondary presence lookup ID to corresponding secondary presence ID","additionalProperties":{"type":"string"}}}},"WfmHistoricalAdherenceBulkUserDayMetrics":{"type":"object","properties":{"dayStartOffsetSeconds":{"type":"integer","format":"int32","description":"Start of day offset in seconds relative to query start time"},"adherenceScheduleSeconds":{"type":"integer","format":"int32","description":"Duration of schedule in seconds included for adherence percentage calculation"},"conformanceScheduleSeconds":{"type":"integer","format":"int32","description":"Total scheduled duration in seconds for OnQueue activities"},"conformanceActualSeconds":{"type":"integer","format":"int32","description":"Total actually worked duration in seconds for OnQueue activities"},"exceptionCount":{"type":"integer","format":"int32","description":"Total number of adherence exceptions for this user"},"exceptionDurationSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds of adherence exceptions for this user"},"impactSeconds":{"type":"integer","format":"int32","description":"The impact duration in seconds of current adherence state for this user"},"scheduleLengthSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds for all scheduled activities"},"actualLengthSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds for all actually worked activities"},"adherencePercentage":{"type":"number","format":"double","description":"Total adherence percentage for this user, in the scale of 0 - 100"},"conformancePercentage":{"type":"number","format":"double","description":"Total conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on queue time is greater than the scheduled on queue time for the same period."}}},"WfmHistoricalAdherenceBulkUserResult":{"type":"object","properties":{"userId":{"type":"string","description":"The ID of the user for whom the adherence is queried"},"adherencePercentage":{"type":"number","format":"double","description":"Adherence percentage for this user, in the scale of 0 - 100"},"conformancePercentage":{"type":"number","format":"double","description":"Conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on queue time is greater than the scheduled on queue time for the same period."},"impact":{"type":"string","description":"The impact of the current adherence state for this user","enum":["Positive","Negative","Neutral","Unknown"]},"exceptionInfo":{"type":"array","description":"List of adherence exceptions for this user","items":{"$ref":"#/definitions/HistoricalAdherenceExceptionInfo"}},"actuals":{"type":"array","description":"List of adherence actuals for this user","items":{"$ref":"#/definitions/HistoricalAdherenceActuals"}},"dayMetrics":{"type":"array","description":"Adherence and conformance metrics for days in query range","items":{"$ref":"#/definitions/WfmHistoricalAdherenceBulkUserDayMetrics"}}}},"WfmHistoricalAdherenceBulkItem":{"type":"object","required":["endDate","managementUnitId","startDate"],"properties":{"managementUnitId":{"type":"string","description":"The ID of the management unit to query"},"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format"},"userIds":{"type":"array","description":"The IDs of the users to query. If not included, will query every user in the management unit","uniqueItems":true,"items":{"type":"string"}},"includeExceptions":{"type":"boolean","description":"Whether user exceptions should be returned as part of the results. Defaults to false if not specified."},"includeActuals":{"type":"boolean","description":"Whether user actual activities should be returned as part of the results. Defaults to false if not specified."}}},"WfmHistoricalAdherenceBulkQuery":{"type":"object","required":["items","timeZone"],"properties":{"items":{"type":"array","description":"The historical adherence items to query","items":{"$ref":"#/definitions/WfmHistoricalAdherenceBulkItem"}},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing adherence. The results will be returned as UTC timestamps regardless of the time zone input."}}},"HistoricalAdherenceDayMetrics":{"type":"object","properties":{"dayStartOffsetSecs":{"type":"integer","format":"int32","description":"Start of day offset in seconds relative to query start time"},"adherenceScheduleSecs":{"type":"integer","format":"int32","description":"Duration of schedule in seconds included for adherence percentage calculation"},"conformanceScheduleSecs":{"type":"integer","format":"int32","description":"Total scheduled duration in seconds for OnQueue activities"},"conformanceActualSecs":{"type":"integer","format":"int32","description":"Total actually worked duration in seconds for OnQueue activities"},"exceptionCount":{"type":"integer","format":"int32","description":"Total number of adherence exceptions for this user"},"exceptionDurationSecs":{"type":"integer","format":"int32","description":"Total duration in seconds of adherence exceptions for this user"},"impactSeconds":{"type":"integer","format":"int32","description":"The impact duration in seconds of current adherence state for this user"},"scheduleLengthSecs":{"type":"integer","format":"int32","description":"Total duration in seconds for all scheduled activities"},"actualLengthSecs":{"type":"integer","format":"int32","description":"Total duration in seconds for all actually worked activities"},"adherencePercentage":{"type":"number","format":"double","description":"Total adherence percentage for this user, in the scale of 0 - 100"},"conformancePercentage":{"type":"number","format":"double","description":"Total conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on queue time is greater than the scheduled on queue time for the same period."}}},"HistoricalAdherenceQueryResult":{"type":"object","properties":{"userId":{"type":"string","description":"The ID of the user for whom the adherence is queried"},"managementUnitId":{"type":"string","description":"The ID of the management unit of the user for whom the adherence is queried"},"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range that was queried, in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range that was queried, in ISO-8601 format. If it was not set, end date will be set to the queried time"},"adherencePercentage":{"type":"number","format":"double","description":"Adherence percentage for this user, in the scale of 0 - 100"},"conformancePercentage":{"type":"number","format":"double","description":"Conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on queue time is greater than the scheduled on queue time for the same period."},"impact":{"type":"string","description":"The impact of the current adherence state for this user","enum":["Positive","Negative","Neutral","Unknown"]},"exceptionInfo":{"type":"array","description":"List of adherence exceptions for this user","items":{"$ref":"#/definitions/HistoricalAdherenceExceptionInfo"}},"dayMetrics":{"type":"array","description":"Adherence and conformance metrics for days in query range","items":{"$ref":"#/definitions/HistoricalAdherenceDayMetrics"}},"actualsEndDate":{"type":"string","format":"date-time","description":"The end date of the actual activities in ISO-8601 format."},"actuals":{"type":"array","description":"List of actual activity with offset for this user","items":{"$ref":"#/definitions/HistoricalAdherenceActuals"}}}},"WfmHistoricalAdherenceResponse":{"type":"object","properties":{"id":{"type":"string","description":"The query ID to listen for"},"downloadUrl":{"type":"string","description":"Deprecated. Use downloadUrls instead."},"downloadResult":{"description":"Result will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/WfmHistoricalAdherenceResultWrapper"},"downloadUrls":{"type":"array","description":"The uri list to GET the results of the Historical Adherence query. For notification purposes only","items":{"type":"string"}},"queryState":{"type":"string","description":"The state of the adherence query","enum":["Processing","Complete","Error"]}}},"WfmHistoricalAdherenceResultWrapper":{"type":"object","properties":{"entityId":{"type":"string","description":"The operation ID of the historical adherence query"},"data":{"type":"array","description":"The list of historical adherence query results","items":{"$ref":"#/definitions/HistoricalAdherenceQueryResult"}},"lookupIdToSecondaryPresenceId":{"type":"object","description":"Map of secondary presence lookup ID to corresponding secondary presence ID","additionalProperties":{"type":"string"}}}},"WfmHistoricalAdherenceQueryForUsers":{"type":"object","required":["startDate","timeZone","userIds"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing adherence. The results will be returned as UTC timestamps regardless of the time zone input."},"userIds":{"type":"array","description":"The userIds to report on","uniqueItems":true,"items":{"type":"string"}},"includeExceptions":{"type":"boolean","description":"Whether user exceptions should be returned as part of the results"}}},"WfmHistoricalAdherenceQuery":{"type":"object","required":["startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing adherence. The results will be returned as UTC timestamps regardless of the time zone input."},"userIds":{"type":"array","description":"The userIds to report on. If null or not set, adherence will be computed for all the users in management unit or requested teamIds","uniqueItems":true,"items":{"type":"string"}},"includeExceptions":{"type":"boolean","description":"Whether user exceptions should be returned as part of the results"},"teamIds":{"type":"array","description":"The teamIds to report on. If null or not set, adherence will be computed for requested users if applicable or otherwise all users in the management unit. Note: If teamIds is also specified, only adherence for users in the requested teams will be returned","uniqueItems":true,"items":{"type":"string"}}}},"WfmHistoricalAdherenceQueryForTeams":{"type":"object","required":["startDate","timeZone"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing adherence. The results will be returned as UTC timestamps regardless of the time zone input."},"userIds":{"type":"array","description":"The userIds to report on. If null or not set, adherence will be computed for all the users in management unit or requested teamIds","uniqueItems":true,"items":{"type":"string"}},"includeExceptions":{"type":"boolean","description":"Whether user exceptions should be returned as part of the results"}}},"ActivityCodeSummary":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"secondaryPresences":{"type":"array","description":"The secondary presences of this activity code.","items":{"$ref":"#/definitions/SecondaryPresence"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RealTimeAdherenceExplanation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"startDate":{"type":"string","format":"date-time","description":"The start timestamp of the adherence explanation in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TeamReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserNextActivityReminder":{"type":"object","properties":{}},"UserScheduleAdherence":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"description":"The user for whom this status applies","readOnly":true,"$ref":"#/definitions/UserReference"},"businessUnit":{"description":"The business unit to which this user belongs","readOnly":true,"$ref":"#/definitions/BusinessUnitReference"},"managementUnit":{"description":"The management unit to which this user belongs","readOnly":true,"$ref":"#/definitions/ManagementUnitReference"},"team":{"description":"The team to which this user belongs","readOnly":true,"$ref":"#/definitions/TeamReference"},"scheduledActivityCategory":{"type":"string","description":"Activity for which the user is scheduled","readOnly":true,"enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"scheduledActivityCode":{"description":"Activity code for which the user is currently scheduled","readOnly":true,"$ref":"#/definitions/ActivityCodeSummary"},"systemPresence":{"type":"string","description":"Actual underlying system presence value","readOnly":true,"enum":["Available","Away","Busy","Offline","Idle","OnQueue","Meal","Training","Meeting","Break"]},"organizationSecondaryPresenceId":{"type":"string","description":"Organization Secondary Presence Id.","readOnly":true},"routingStatus":{"type":"string","description":"Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue","readOnly":true,"enum":["OFF_QUEUE","IDLE","INTERACTING","NOT_RESPONDING","COMMUNICATING"]},"actualActivityCategory":{"type":"string","description":"Activity in which the user is actually engaged","readOnly":true,"enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"isOutOfOffice":{"type":"boolean","description":"Whether the user is marked OutOfOffice","readOnly":true},"adherenceState":{"type":"string","description":"The user's current adherence state","readOnly":true,"enum":["InAdherence","OutOfAdherence","Unscheduled","Unknown","Ignored","Explained"]},"impact":{"type":"string","description":"The impact of the user's current adherenceState","readOnly":true,"enum":["Positive","Negative","Neutral","Unknown"]},"adherenceExplanation":{"description":"Currently applicable explanation for the adherence state","readOnly":true,"$ref":"#/definitions/RealTimeAdherenceExplanation"},"timeOfAdherenceChange":{"type":"string","format":"date-time","description":"Time when the user entered the current adherenceState in ISO-8601 format","readOnly":true},"presenceUpdateTime":{"type":"string","format":"date-time","description":"Time when presence was last updated. Used to calculate time in current status. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"activeQueues":{"type":"array","description":"The list of queues to which this user is joined","readOnly":true,"items":{"$ref":"#/definitions/QueueReference"}},"activeQueuesModifiedTime":{"type":"string","format":"date-time","description":"Time when the list of active queues for this user was last updated. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"removedFromManagementUnit":{"type":"boolean","description":"For notification purposes. Used to indicate that a user was removed from the management unit","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserScheduleAdherenceListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserScheduleAdherence"}},"downloadUrl":{"type":"string","description":"The downloadUrl if the response is too large to send directly via http response","readOnly":true}}},"AgentPossibleWorkShiftsResponse":{"type":"object","properties":{"weekStartDate":{"type":"string","format":"date","description":"Start date of requested effective work plan. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"pattern":{"type":"array","description":"Each element is the ID of an effective work plan for a specific week","items":{"type":"integer","format":"int32"}},"weeklyPossibleWorkShifts":{"type":"array","description":"Each element is a weekly effective work plan that can be used for multiple weeks","items":{"$ref":"#/definitions/PossibleWorkShiftsForWeek"}},"schedulerIntervalLengthMinutes":{"type":"integer","format":"int32","description":"Number of minutes in each interval in the intervalScheduleProbabilities"},"timeZone":{"type":"string","description":"The time zone of the business unit"}}},"DailyPossibleShift":{"type":"object","properties":{"dayOfWeek":{"type":"string","description":"Day of the shift","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"earliestShiftStartMinutesFromMidnight":{"type":"integer","format":"int32","description":"Minutes of the earliest shift start from midnight. Note that midnight is 12:00 am in the time zone specified in the timeZone field (in the top level of the response)"},"required":{"type":"boolean","description":"Whether this is a required shift"},"minimumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Minimum paid time in minutes of this daily shift"},"maximumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Maximum paid time in minutes of this daily shift"},"intervalScheduleProbabilities":{"type":"array","description":"The percentage of being scheduled in each interval between the earliest shift start and latest shift end. Range of the values: [0, 100].","items":{"type":"integer","format":"int32"}}}},"PossibleWorkShiftsForWeek":{"type":"object","properties":{"id":{"type":"integer","format":"int32","description":"ID of this possible weekly shift"},"dailyPossibleShifts":{"type":"array","description":"Daily shifts in this possible weekly shift","items":{"$ref":"#/definitions/DailyPossibleShift"}}}},"AgentPossibleWorkShiftsRequest":{"type":"object","required":["weekCount","weekStartDate"],"properties":{"weekStartDate":{"type":"string","format":"date","description":"Start date of requested effective work plan, day of week will be in line with business unit start day of week. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"Number of weeks for which to return possible work shifts"}}},"AlternativeShiftBuSettingsResponse":{"type":"object","required":["enabledGranularities","metadata","minMinutesBeforeStartTime","retainedActivityCategories"],"properties":{"enabledGranularities":{"type":"array","description":"The granularity at which alternative shifts is allowed. An empty list means Alternative Shifts is disabled","items":{"type":"string","enum":["Daily"]}},"minMinutesBeforeStartTime":{"type":"integer","format":"int32","description":"The minimum number of minutes before the start of a shift that an alternative shift can be automatically approved"},"retainedActivityCategories":{"type":"array","description":"Categories of activities that are required to remain at the same time slot for the alternative shifts offered. An empty list represents no retained activities","items":{"type":"string","enum":["Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable"]}},"metadata":{"description":"Version metadata for this business unit's alternative shift settings","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ListWrapperAlternativeShiftBuSettingsActivityCategory":{"type":"object","properties":{"values":{"type":"array","items":{"type":"string","enum":["Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable"]}}}},"ListWrapperAlternativeShiftBuSettingsGranularity":{"type":"object","properties":{"values":{"type":"array","items":{"type":"string","enum":["Daily"]}}}},"UpdateAlternativeShiftBuSettingsRequest":{"type":"object","required":["metadata"],"properties":{"enabledGranularities":{"description":"The granularity at which alternative shifts is allowed. An empty list as the wrapped value will indicate alternative shifts is disabled","$ref":"#/definitions/ListWrapperAlternativeShiftBuSettingsGranularity"},"minMinutesBeforeStartTime":{"type":"integer","format":"int32","description":"The minimum number of minutes before the start of a shift that an alternative shift can be automatically approved"},"retainedActivityCategories":{"description":"Categories of activities that are required to remain at the same time slot for the alternative shifts offered. An empty list indicates no retained activities","$ref":"#/definitions/ListWrapperAlternativeShiftBuSettingsActivityCategory"},"metadata":{"description":"Version metadata for this business unit's alternative shift settings","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AlternativeShiftAgentScheduledShift":{"type":"object","required":["activities","dayIndex","lengthMinutes","referenceKey","startDate"],"properties":{"dayIndex":{"type":"integer","format":"int32","description":"The number of days since start of schedule"},"referenceKey":{"type":"string","description":"A key generated for an offer to help facilitate alternative shift trading"},"startDate":{"type":"string","format":"date-time","description":"The start date of this shift in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of this shift in minutes"},"activities":{"type":"array","description":"A list of activities in this shift","items":{"$ref":"#/definitions/BuAgentScheduleActivity"}}}},"AlternativeShiftBulkUpdateTradesResponseTemplate":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AlternativeShiftTradeBulkUpdateTemplateItem"}}}},"AlternativeShiftOffersViewResponseTemplate":{"type":"object","required":["agentId","alternativeDays","businessUnitId","jobId","managementUnitId","offerWeekDate","schedule","shifts"],"properties":{"jobId":{"type":"string","description":"The unique identifier of the async list job that created this file"},"businessUnitId":{"type":"string","description":"The unique identifier of the business unit to which the user (agent) belongs at the time the offer is created"},"agentId":{"type":"string","description":"The unique identifier of the agent for whom the offer was made"},"managementUnitId":{"type":"string","description":"The unique identifier of the management unit to which the user (agent) belongs at the time the offer is created"},"schedule":{"description":"The existing schedule information associated with the offer","$ref":"#/definitions/AlternativeShiftScheduleLookup"},"offerWeekDate":{"type":"string","format":"date","description":"The first date of the week for the schedule we are querying in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"shifts":{"type":"array","description":"The shifts the agent is scheduled for at the time the offer is created","items":{"$ref":"#/definitions/AlternativeShiftAgentScheduledShift"}},"alternativeDays":{"type":"array","description":"The offered alternative shift days in this week at the time the offer is created","items":{"$ref":"#/definitions/AlternativeShiftAgentScheduledShift"}}}},"AlternativeShiftScheduleLookup":{"type":"object","required":["id","weekDate"],"properties":{"id":{"type":"string","description":"The unique identifier of the schedule"},"weekDate":{"type":"string","format":"date","description":"The start date for this schedule in yyyy-MM-dd. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"AlternativeShiftTradeBulkUpdateTemplateItem":{"type":"object","required":["metadata","state","tradeId"],"properties":{"tradeId":{"type":"string","description":"The ID of this alternative shift trade"},"state":{"type":"string","description":"The current state of this alternative shift trade request","enum":["Canceled","Denied","Expired","Submitted","Approved"]},"failureReason":{"type":"string","description":"The reason the update failed, if applicable","enum":["TransitionNotAllowed","NotAuthorized"]},"adminDateReviewed":{"type":"string","format":"date-time","description":"The timestamp of when the trade request was manually reviewed by an admin in ISO-8601 format"},"adminReviewedBy":{"description":"The admin who manually reviewed this alternative shift trade after system denial","$ref":"#/definitions/UserReference"},"metadata":{"description":"Version metadata for this alternative shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AlternativeShiftTradeListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AlternativeShiftTradeResponse"}}}},"AlternativeShiftTradeResponse":{"type":"object","required":["existingShifts","managementUnit","metadata","offeredShifts","schedule","shiftOfferJobId","state","user","violations"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"shiftOfferJobId":{"type":"string","description":"The job ID of the alternative shift offer listing, from which the trade was chosen"},"existingShifts":{"type":"array","description":"The existing shifts from the offer, may be empty","items":{"$ref":"#/definitions/AlternativeShiftAgentScheduledShift"}},"offeredShifts":{"type":"array","description":"The offered shifts from the offer, may be empty","items":{"$ref":"#/definitions/AlternativeShiftAgentScheduledShift"}},"schedule":{"description":"The existing schedule information associated with the trade","$ref":"#/definitions/AlternativeShiftScheduleLookup"},"managementUnit":{"description":"The management unit of this alternative shift trade request","$ref":"#/definitions/ManagementUnitReference"},"user":{"description":"The user who submitted the trade request","$ref":"#/definitions/UserReference"},"weekDate":{"type":"string","format":"date","description":"The start week date of the associated schedule in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"expirationDate":{"type":"string","format":"date-time","description":"The date when the trade will expire in ISO-8601 format. The trade cannot be approved after expiration"},"state":{"type":"string","description":"The state of this alternative shift trade","enum":["Canceled","Denied","Expired","Submitted","Approved"]},"processingStatus":{"type":"string","description":"The processing status of this alternative shift trade","enum":["Error","WaitingForScheduleUpdate","ScheduleUpdating","ScheduleUpdated","WaitingForReview","Reviewing"]},"systemDateReviewed":{"type":"string","format":"date-time","description":"The timestamp of when the trade request was reviewed by the system in ISO-8601 format"},"adminDateReviewed":{"type":"string","format":"date-time","description":"The timestamp of when the trade request was reviewed by an admin in ISO-8601 format"},"adminReviewedBy":{"description":"The admin who reviewed this alternative shift trade after system denial","$ref":"#/definitions/UserReference"},"violations":{"type":"array","description":"A list of trade match violations","items":{"type":"string","enum":["ServiceGoalsNotMet"]}},"metadata":{"description":"Version metadata for this alternative shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AlternativeShiftTradesViewResponseTemplate":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AlternativeShiftTradeResponse"}}}},"BuAgentScheduleActivity":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"The start date/time of this activity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of this activity in minutes"},"description":{"type":"string","description":"The description of this activity"},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this activity"},"paid":{"type":"boolean","description":"Whether this activity is paid"},"payableMinutes":{"type":"integer","format":"int32","description":"Payable minutes for this activity"},"timeOffRequestId":{"type":"string","description":"The ID of the time off request associated with this activity, if applicable"},"timeOffRequestSyncVersion":{"type":"integer","format":"int32","description":"The sync version of the partial day time off request for which the scheduled activity is associated, if applicable"},"externalActivityId":{"type":"string","description":"The ID of the external activity associated with this activity, if applicable"},"externalActivityType":{"type":"string","description":"The type of the external activity associated with this activity, if applicable","enum":["ActivityPlan","Coaching","Learning"]}}},"BuAlternativeShiftJobResponse":{"type":"object","required":["status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the alternative shift job","enum":["Processing","Complete","Error"]},"type":{"type":"string","description":"The type of job","enum":["ListOffers","SearchOffers","ListUserTrades","SearchTrades","BulkUpdateTrades"]},"downloadUrl":{"type":"string","description":"The URL where completed results are available, only set if status == 'Complete'"},"error":{"description":"Any error information, only set if the status == 'Error'","$ref":"#/definitions/ErrorBody"},"viewOffersResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'ListOffers' or 'SearchOffers'","$ref":"#/definitions/AlternativeShiftOffersViewResponseTemplate"},"viewTradesResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'ListUserTrades' or 'SearchTrades'","$ref":"#/definitions/AlternativeShiftTradesViewResponseTemplate"},"bulkUpdateTradesResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'BulkUpdateTrades'","$ref":"#/definitions/AlternativeShiftBulkUpdateTradesResponseTemplate"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuListAlternativeShiftTradesResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the request. Null if result returns synchronously","$ref":"#/definitions/BuAlternativeShiftJobResponse"},"result":{"description":"The result of the request. May come via notification. Null if job is populated","$ref":"#/definitions/AlternativeShiftTradeListing"}}},"SearchAlternativeShiftTradesRequest":{"type":"object","properties":{"managementUnitIds":{"type":"array","description":"The list of management unit IDs for this alternative shift trade search. Either managementUnitIds or agentIds is required","items":{"type":"string"}},"agentIds":{"type":"array","description":"The list of agent IDs for this alternative shift trade search. Either managementUnitIds or agentIds is required","items":{"type":"string"}}}},"AlternativeShiftAsyncResponse":{"type":"object","required":["job"],"properties":{"job":{"description":"The job related to the async request","$ref":"#/definitions/AlternativeShiftJobReference"}}},"AlternativeShiftJobReference":{"type":"object","required":["status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the alternative shift job","enum":["Processing","Complete","Error"]},"type":{"type":"string","description":"The type of alternative shift asynchronous job","enum":["ListOffers","SearchOffers","ListUserTrades","SearchTrades","BulkUpdateTrades"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AlternativeShiftOffersRequest":{"type":"object","required":["queryWeekDate","schedule"],"properties":{"schedule":{"description":"The existing schedule being used to find alternative shift offers","$ref":"#/definitions/AlternativeShiftScheduleLookup"},"queryWeekDate":{"type":"string","format":"date","description":"The start date for the week in this schedule in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"AlternativeShiftJobResponse":{"type":"object","required":["status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the alternative shift job","enum":["Processing","Complete","Error"]},"type":{"type":"string","description":"The type of job","enum":["ListOffers","SearchOffers","ListUserTrades","SearchTrades","BulkUpdateTrades"]},"downloadUrl":{"type":"string","description":"The URL where completed results are available, only set if status == 'Complete'"},"error":{"description":"Any error information, only set if the status == 'Error'","$ref":"#/definitions/ErrorBody"},"viewOffersResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'ListOffers' or 'SearchOffers'","$ref":"#/definitions/AlternativeShiftOffersViewResponseTemplate"},"viewTradesResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'ListUserTrades' or 'SearchTrades'","$ref":"#/definitions/AlternativeShiftTradesViewResponseTemplate"},"bulkUpdateTradesResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'BulkUpdateTrades'","$ref":"#/definitions/AlternativeShiftBulkUpdateTradesResponseTemplate"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AlternativeShiftSearchOffersRequest":{"type":"object","required":["initiatingShift","queryWeekDate","schedule"],"properties":{"schedule":{"description":"The existing schedule being used to find alternative shift offers","$ref":"#/definitions/AlternativeShiftScheduleLookup"},"queryWeekDate":{"type":"string","format":"date","description":"The start date for the week in this schedule in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"initiatingShift":{"description":"The shift a user puts up for alternative shift offers","$ref":"#/definitions/InitiatingAlternativeShift"},"acceptableIntervals":{"type":"array","description":"The acceptable intervals in offers. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}}}},"InitiatingAlternativeShift":{"type":"object","required":["id","startDate"],"properties":{"id":{"type":"string","description":"The ID of the shift from a user's schedule"},"startDate":{"type":"string","format":"date-time","description":"The start date for the shift in the user's schedule in ISO-8601 format. For example: YYYY-MM-DDThh:mm:ss.SSSZ"}}},"CreateAlternativeShiftTradeRequest":{"type":"object","required":["alternativeShiftTradeGranularity","jobId"],"properties":{"jobId":{"type":"string","description":"The ID of this alternative shift job"},"dropShiftReferenceKeys":{"type":"array","description":"A list of offered shift reference keys an agent wants to drop","items":{"type":"string"}},"pickupShiftReferenceKeys":{"type":"array","description":"A list of offered shift reference keys an agent wants to pick up","items":{"type":"string"}},"alternativeShiftTradeGranularity":{"type":"string","description":"The granularity of alternative shifts to be traded","enum":["Daily"]},"expirationDate":{"type":"string","format":"date-time","description":"The date when the trade will expire in ISO-8601 format. The trade cannot be approved after expiration"}}},"ListAlternativeShiftTradesResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the request. Null if result returns synchronously","$ref":"#/definitions/AlternativeShiftJobResponse"},"result":{"description":"The result of the request. May come via notification. Null if job is populated","$ref":"#/definitions/AlternativeShiftTradeListing"}}},"AgentUpdateAlternativeShiftTradeRequest":{"type":"object","required":["metadata"],"properties":{"state":{"type":"string","description":"The new state of this alternative shift trade","enum":["Canceled"]},"metadata":{"description":"Version metadata for this alternative shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AdminBulkUpdateAlternativeShiftTradeState":{"type":"object","required":["metadata","state","tradeId"],"properties":{"tradeId":{"type":"string","description":"The ID of the trade for this alternative shift trade"},"state":{"type":"string","description":"The new alternative shift trade state","enum":["Approved","Denied"]},"metadata":{"description":"Version metadata for this alternative shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AdminBulkUpdateAlternativeShiftTradeStateRequest":{"type":"object","required":["managementUnitId"],"properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AdminBulkUpdateAlternativeShiftTradeState"}},"managementUnitId":{"type":"string","description":"The ID of the management unit for this alternative shift bulk trade update"}}},"CalendarUrlResponse":{"type":"object","properties":{"calendarUrl":{"type":"string","description":"The calendar url for the user to subscribe with supported clients"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AvailableTimeOffRange":{"type":"object","properties":{"timeOffLimit":{"description":"The time off limit","$ref":"#/definitions/TimeOffLimitReference"},"startDate":{"type":"string","format":"date","description":"Start date of the requested date range. The end date is determined by the size of interval list. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"granularity":{"type":"string","description":"Granularity choice for time off limit","enum":["Daily"]},"availableMinutesPerInterval":{"type":"array","description":"The list of available time off values in minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedRequestsPerInterval":{"type":"array","description":"The current number of waitlisted time off requests for every interval per granularity","items":{"type":"integer","format":"int32"}},"waitlistEnabled":{"type":"boolean","description":"Whether the time off request can be waitlisted"}}},"AvailableTimeOffResponse":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/AvailableTimeOffRange"}}}},"AvailableTimeOffRequest":{"type":"object","required":["activityCodeId"],"properties":{"activityCodeId":{"type":"string","description":"The ID for activity code to query available time off minutes"},"dateRanges":{"type":"array","description":"A list of date ranges of available time off minutes. A maximum number of date ranges is 30. The maximum total number of days in all ranges is 366. If no ranges are specified, then only the presence of the associated time off limit object will be checked. In such case, if the association exists, then the response will contain a list with of a single element filled with timeOffLimitId only.","items":{"$ref":"#/definitions/LocalDateRange"}}}},"CreateAgentTimeOffRequest":{"type":"object","required":["activityCodeId","dailyDurationMinutes"],"properties":{"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"notes":{"type":"string","description":"Notes about the time off request"},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone.","items":{"type":"string"}},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests.","items":{"type":"string","format":"date-time"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}}}},"AgentTimeOffRequestPatch":{"type":"object","properties":{"markedAsRead":{"type":"boolean","description":"Whether this request has been read by the agent"},"status":{"type":"string","description":"The status of this time off request. Can only be canceled if the requested date has not already passed","enum":["CANCELED"]},"notes":{"type":"string","description":"Notes about the time off request. Can only be edited while the request is still pending"}}},"AgentWorkPlanBiddingPreference":{"type":"object","required":["workPlan"],"properties":{"workPlan":{"description":"The work plan that belongs to the agent's bid group","$ref":"#/definitions/WorkPlanReference"},"priority":{"type":"integer","format":"int32","description":"The agent's priority for this work plan, with 1 being the best priority. Null if priority is not set for the work plan"}}},"AgentWorkPlanBiddingPreferenceResponse":{"type":"object","required":["agentWorkPlanBidPreferences","submitted"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"submitted":{"type":"boolean","description":"Whether the preference is submitted"},"assignedWorkPlan":{"description":"The work plan assigned to the agent by the bid process","$ref":"#/definitions/WorkPlanReference"},"overriddenWorkPlan":{"description":"The work plan that overrides the assigned work plan for the agent","$ref":"#/definitions/WorkPlanReference"},"overrideReason":{"type":"string","description":"The reason why the assigned work plan has been overridden. This must be null without an override work plan","enum":["UnableToBid","ChangeOfCircumstance","NewHire","EmployeeMove"]},"agentWorkPlanBidPreferences":{"type":"array","description":"The list of work plan bidding preferences","items":{"$ref":"#/definitions/AgentWorkPlanBiddingPreference"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentWorkPlanBiddingPreferenceRequest":{"type":"object","required":["workPlanId"],"properties":{"workPlanId":{"type":"string","description":"The ID of the work plan that belongs to agent's bid group"},"priority":{"type":"integer","format":"int32","description":"The agent's priority for this work plan, with 1 being the best priority. Null if priority is not set for the work plan"}}},"UpdateAgentWorkPlanBiddingPreference":{"type":"object","required":["agentWorkPlanBidPreferences","submitted"],"properties":{"submitted":{"type":"boolean","description":"Whether the preference is submitted"},"agentWorkPlanBidPreferences":{"type":"array","description":"The list of work plan bidding preferences","items":{"$ref":"#/definitions/AgentWorkPlanBiddingPreferenceRequest"}}}},"AgentWorkPlan":{"type":"object","required":["constrainWeeklyPaidTime","flexibleWeeklyPaidTime","shifts","weeklyExactPaidMinutes","weeklyMaximumPaidMinutes","weeklyMinimumPaidMinutes"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"optionalDays":{"description":"Optional days to schedule for this work plan","$ref":"#/definitions/SetWrapperDayOfWeek"},"shifts":{"type":"array","description":"Shifts in this work plan","items":{"$ref":"#/definitions/AgentWorkPlanShift"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentWorkPlanActivity":{"type":"object","required":["countsAsPaidTime","lengthMinutes"],"properties":{"lengthMinutes":{"type":"integer","format":"int32","description":"Length of the activity in minutes"},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity is paid"}}},"AgentWorkPlanListResponse":{"type":"object","required":["managementUnit"],"properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AgentWorkPlan"}},"managementUnit":{"description":"The management unit of the work plans","$ref":"#/definitions/ManagementUnitReference"}}},"AgentWorkPlanShift":{"type":"object","required":["activities","constrainLatestStopTime","days","earliestStartTimeMinutesFromMidnight","earliestStopTimeMinutesFromMidnight","exactPaidTimeMinutes","exactStartTimeMinutesFromMidnight","flexiblePaidTime","flexibleStartTime","latestStartTimeMinutesFromMidnight","latestStopTimeMinutesFromMidnight","maximumPaidTimeMinutes","minimumPaidTimeMinutes"],"properties":{"days":{"description":"Days of the week applicable for this shift","$ref":"#/definitions/SetWrapperDayOfWeek"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the shift is flexible"},"exactStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Exact start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == false"},"earliestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Earliest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"earliestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"This is the earliest time a shift can end"},"constrainLatestStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled"},"latestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest stop time of the shift defined as offset minutes from midnight. Used if constrainStopTime == true"},"flexiblePaidTime":{"type":"boolean","description":"Whether the paid time setting for the shift is flexible"},"exactPaidTimeMinutes":{"type":"integer","format":"int32","description":"Exact paid time in minutes configured for the shift. Used if flexiblePaidTime == false"},"minimumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Minimum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"maximumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Maximum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"activities":{"type":"array","description":"Activities configured for this shift","items":{"$ref":"#/definitions/AgentWorkPlanActivity"}}}},"AgentWorkPlanBid":{"type":"object","required":["bidWindowEndDate","bidWindowStartDate","effectiveDate","id","status","workPlanFieldsVisibleToAgents"],"properties":{"id":{"type":"string","description":"The ID of the work plan bid"},"name":{"type":"string"},"bidWindowStartDate":{"type":"string","format":"date","description":"The date when agents can start participating in work plan bidding. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"bidWindowEndDate":{"type":"string","format":"date","description":"The inclusive end date of a bid window. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"effectiveDate":{"type":"string","format":"date","description":"The date when agents will be assigned to the new work plan. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"status":{"type":"string","description":"The state of the bid","enum":["Draft","Locked","Optimized","Scheduled","Open","Closed","Processed","Published"]},"workPlanFieldsVisibleToAgents":{"type":"array","description":"The work plan fields visible to agents whenever work plan preferences are made","items":{"type":"string","enum":["Name","PaidHours"]}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Work plan bid reference"},"AgentWorkPlanBids":{"type":"object","required":["agentWorkPlanBids"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"businessUnit":{"description":"The business unit to which the bids belong","$ref":"#/definitions/BusinessUnitReference"},"agentWorkPlanBids":{"type":"array","description":"Work plan bid summaries associated with this agent","items":{"$ref":"#/definitions/AgentWorkPlanBid"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuAgentSchedulePublishedScheduleReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks encompassed by the schedule"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuAgentScheduleSearchResponse":{"type":"object","properties":{"user":{"description":"The user to whom this agent schedule applies","$ref":"#/definitions/UserReference"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Full day time off markers which apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}}}},"BuAgentScheduleShift":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the shift"},"startDate":{"type":"string","format":"date-time","description":"The start date of this shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of this shift in minutes","readOnly":true},"activities":{"type":"array","description":"The activities associated with this shift","items":{"$ref":"#/definitions/BuAgentScheduleActivity"}},"manuallyEdited":{"type":"boolean","description":"Whether this shift was manually edited. This is only set by clients and is used for rescheduling"},"schedule":{"description":"The schedule to which this shift belongs","readOnly":true,"$ref":"#/definitions/BuScheduleReference"}}},"BuAgentScheduleUpdate":{"type":"object","properties":{"type":{"type":"string","description":"The type of update","enum":["Added","Edited","Deleted"]},"shiftStartDates":{"type":"array","description":"The start date for the affected shifts","items":{"type":"string","format":"date-time"}}}},"BuCurrentAgentScheduleSearchResponse":{"type":"object","properties":{"agentSchedules":{"type":"array","description":"The requested agent schedules","items":{"$ref":"#/definitions/BuAgentScheduleSearchResponse"}},"businessUnitTimeZone":{"type":"string","description":"The time zone configured for the business unit to which this schedule applies"},"publishedSchedules":{"type":"array","description":"References to all published week schedules overlapping the start/end date query parameters","items":{"$ref":"#/definitions/BuAgentSchedulePublishedScheduleReference"}},"startDate":{"type":"string","format":"date-time","description":"The start date of the schedules. Only populated on notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end date of the schedules. Only populated on notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"updates":{"type":"array","description":"The list of updates for the schedule. Only used in notifications","items":{"$ref":"#/definitions/BuAgentScheduleUpdate"}}}},"BuFullDayTimeOffMarker":{"type":"object","properties":{"businessUnitDate":{"type":"string","format":"date","description":"The date of the time off marker, interpreted in the business unit's time zone. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the time off marker in minutes"},"description":{"type":"string","description":"The description of the time off marker"},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with the time off marker"},"paid":{"type":"boolean","description":"Whether the time off marker is paid"},"payableMinutes":{"type":"integer","format":"int32","description":"Payable minutes for the time off marker"},"timeOffRequestId":{"type":"string","description":"The ID of the time off request"},"timeOffRequestSyncVersion":{"type":"integer","format":"int32","description":"The sync version of the full day time off request for which the scheduled activity is associated"}}},"BuGetCurrentAgentScheduleRequest":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Start date of the range to search. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"End date of the range to search. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"UserSchedule":{"type":"object","required":["metadata"],"properties":{"shifts":{"type":"array","description":"The shifts that belong to this schedule","items":{"$ref":"#/definitions/UserScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Markers to indicate a full day time off request, relative to the management unit time zone","items":{"$ref":"#/definitions/UserScheduleFullDayTimeOffMarker"}},"delete":{"type":"boolean","description":"If marked true for updating an existing user schedule, it will be deleted"},"metadata":{"description":"Version metadata for this schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"},"workPlanId":{"type":"string","description":"ID of the work plan associated with the user during schedule creation","readOnly":true}}},"UserScheduleActivity":{"type":"object","properties":{"activityCodeId":{"type":"string","description":"The id for the activity code. Look up a map of activity codes with the activities route"},"startDate":{"type":"string","format":"date-time","description":"Start time in UTC for this activity, in ISO-8601 format"},"lengthInMinutes":{"type":"integer","format":"int32","description":"Length in minutes for this activity"},"description":{"type":"string","description":"Description for this activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether this activity is paid"},"isDstFallback":{"type":"boolean","description":"Whether this activity spans a DST fallback"},"timeOffRequestId":{"type":"string","description":"Time off request id of this activity"}}},"UserScheduleContainer":{"type":"object","properties":{"managementUnitTimeZone":{"type":"string","description":"The reference time zone used for the management unit"},"publishedSchedules":{"type":"array","description":"References to all published week schedules overlapping the start/end date query parameters","items":{"$ref":"#/definitions/WeekScheduleReference"}},"userSchedules":{"type":"object","description":"Map of user id to user schedule","additionalProperties":{"$ref":"#/definitions/UserSchedule"}}}},"UserScheduleFullDayTimeOffMarker":{"type":"object","properties":{"managementUnitDate":{"type":"string","description":"The date associated with the time off request that this marker corresponds to. Date only, in ISO-8601 format."},"activityCodeId":{"type":"string","description":"The id for the activity code. Look up a map of activity codes with the activities route"},"isPaid":{"type":"boolean","description":"Whether this is paid time off"},"lengthInMinutes":{"type":"integer","format":"int32","description":"The length in minutes of this time off marker"},"description":{"type":"string","description":"The description associated with the time off request that this marker corresponds to"},"delete":{"type":"boolean","description":"If marked true for updating an existing full day time off marker, it will be deleted"}}},"UserScheduleShift":{"type":"object","properties":{"weekSchedule":{"description":"The schedule to which this shift belongs","readOnly":true,"$ref":"#/definitions/WeekScheduleReference"},"id":{"type":"string","description":"ID of the schedule shift. This is only for the case of updating and deleting an existing shift"},"startDate":{"type":"string","format":"date-time","description":"Start time in UTC for this shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"lengthInMinutes":{"type":"integer","format":"int32","description":"Length of this shift in minutes","readOnly":true},"activities":{"type":"array","description":"List of activities in this shift","items":{"$ref":"#/definitions/UserScheduleActivity"}},"delete":{"type":"boolean","description":"If marked true for updating this schedule shift, it will be deleted"},"manuallyEdited":{"type":"boolean","description":"Whether the shift was set as manually edited"}}},"WeekScheduleReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"weekDate":{"type":"string","description":"First day of this week schedule in yyyy-MM-dd format"}}},"CurrentUserScheduleRequestBody":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the range of schedules to fetch, in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the range of schedules to fetch, in ISO-8601 format"},"loadFullWeeks":{"type":"boolean","description":"Whether to load the full week's schedule (for the current user) of any week overlapping the start/end date query parameters, defaults to false"}}},"TimeOffIntegrationStatusResponse":{"type":"object","required":["integrationStatus","timeOffRequest"],"properties":{"timeOffRequest":{"description":"The time off request associated with this integration status","$ref":"#/definitions/TimeOffRequestReference"},"integrationStatus":{"type":"string","description":"The value of integration status for the time off request","enum":["Processing","Error","AutomaticallyComplete","ManuallyComplete"]}}},"TimeOffIntegrationStatusResponseListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TimeOffIntegrationStatusResponse"}}}},"CurrentUserTimeOffIntegrationStatusRequest":{"type":"object","required":["timeOffRequestIds"],"properties":{"timeOffRequestIds":{"type":"array","description":"A list of time off request IDs","items":{"type":"string"}}}},"AdherenceExplanationNotification":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"agent":{"description":"The agent for whom the adherence explanation applies","$ref":"#/definitions/UserReference"},"managementUnit":{"description":"The management unit to which the agent belonged at the time the adherence explanation was submitted","$ref":"#/definitions/ManagementUnitReference"},"businessUnit":{"description":"The business unit to which the agent belonged at the time the adherence explanation was submitted","$ref":"#/definitions/BusinessUnitReference"},"startDate":{"type":"string","format":"date-time","description":"The start date of the adherence explanation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]},"type":{"type":"string","description":"The type of the adherence explanation","enum":["Late"]},"notes":{"type":"string","description":"Notes about the adherence explanation"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AlternativeShiftNotification":{"type":"object","required":["granularity","initiatingShiftDate","initiatingUser","weekDate"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start date of the schedule with which this trade is associated. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"granularity":{"type":"string","description":"The granularity of alternative shifts to be traded","enum":["Daily"]},"newState":{"type":"string","description":"The new state of the alternative shift trade, null if there was no change","enum":["Canceled","Denied","Expired","Submitted","Approved"]},"initiatingUser":{"description":"The user who initiated the alternative shift trade","$ref":"#/definitions/UserReference"},"initiatingShiftDate":{"type":"string","format":"date-time","description":"The start date and time of the initiating shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"receivingUser":{"description":"The user on the receiving this alternative shift trade","$ref":"#/definitions/UserReference"},"receivingShiftDate":{"type":"string","format":"date-time","description":"The start date and time of the receiving alternative shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"NotificationsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WfmUserNotification"}}}},"ShiftTradeNotification":{"type":"object","properties":{"weekDate":{"type":"string","description":"The start date of the schedule with which this trade is associated"},"tradeId":{"type":"string","description":"The ID of the shift trade"},"oneSided":{"type":"boolean","description":"Whether this is a one sided shift trade"},"newState":{"type":"string","description":"The new state of the shift trade, null if there was no change","enum":["Unmatched","Matched","Approved","Denied","Expired","Canceled"]},"initiatingUser":{"description":"The user who initiated the shift trade","$ref":"#/definitions/UserReference"},"initiatingShiftDate":{"type":"string","format":"date-time","description":"The start date and time of the initiating shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"receivingUser":{"description":"The user on the receiving side of this shift trade (null if not matched)","$ref":"#/definitions/UserReference"},"receivingShiftDate":{"type":"string","format":"date-time","description":"The start date and time of the receiving shift (null if not matched or if one-sided. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"TimeOffRequestNotification":{"type":"object","properties":{"timeOffRequestId":{"type":"string","description":"The ID of this time off request"},"user":{"description":"The user associated with this time off request","$ref":"#/definitions/UserReference"},"isFullDayRequest":{"type":"boolean","description":"Whether this is a full day request (false means partial day)"},"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED","DENIED","CANCELED"]},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests. Will be not empty if isFullDayRequest == false","items":{"type":"string","format":"date-time"}},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone. Will be not empty if isFullDayRequest == true","items":{"type":"string"}}}},"WfmUserNotification":{"type":"object","required":["id","markedAsRead","mutableGroupId"],"properties":{"id":{"type":"string","description":"The immutable globally unique identifier for the object."},"mutableGroupId":{"type":"string","description":"The group ID of the notification (mutable, may change on update)"},"timestamp":{"type":"string","format":"date-time","description":"The timestamp for this notification. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"type":{"type":"string","description":"The type of this notification","readOnly":true,"enum":["AdherenceExplanation","ShiftTrade","TimeOffRequest","AlternativeShift"]},"shiftTrade":{"description":"A shift trade notification. Only set if type == ShiftTrade","readOnly":true,"$ref":"#/definitions/ShiftTradeNotification"},"timeOffRequest":{"description":"A time off request notification. Only set if type == TimeOffRequest","readOnly":true,"$ref":"#/definitions/TimeOffRequestNotification"},"adherenceExplanation":{"description":"An adherence explanation notification. Only set if type == AdherenceExplanation","readOnly":true,"$ref":"#/definitions/AdherenceExplanationNotification"},"alternativeShift":{"description":"An alternative shift trade notification. Only set if type == AlternativeShift","readOnly":true,"$ref":"#/definitions/AlternativeShiftNotification"},"markedAsRead":{"type":"boolean","description":"Whether this notification has been marked \"read\""},"agentNotification":{"type":"boolean","description":"Whether this notification is for an agent","readOnly":true},"otherNotificationIdsInGroup":{"type":"array","description":"Other notification IDs in group. This field is only populated in real-time notifications","readOnly":true,"uniqueItems":true,"items":{"type":"string"}}}},"UpdateNotificationResponse":{"type":"object","properties":{"mutableGroupId":{"type":"string","description":"The mutableGroupId of the notification"},"id":{"type":"string","description":"The id of the notification for mapping the potentially new mutableGroupId"}}},"UpdateNotificationsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UpdateNotificationResponse"}}}},"UpdateNotificationsRequest":{"type":"object","required":["entities"],"properties":{"entities":{"type":"array","description":"The notifications to update","items":{"$ref":"#/definitions/WfmUserNotification"}}}},"HistoricalImportDeleteJobResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"status":{"type":"string","description":"Property denoting the status of the delete.","readOnly":true,"enum":["InProgress","Success","Failed"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"HistoricalImportStatus":{"type":"object","properties":{"requestId":{"type":"string","description":"Request id of the historical import in the organization","readOnly":true},"dateImportEnded":{"type":"string","format":"date-time","description":"The last day of the data you are importing. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateImportStarted":{"type":"string","format":"date-time","description":"The first day of the data you are importing. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"status":{"type":"string","description":"Status of the historical import in the organization.","readOnly":true,"enum":["Initiated","InProgress","Pending","Success","Failed","Cancelled","Purged","PurgePending"]},"error":{"type":"string","description":"Error occured if the status of the import is failed","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"Date in which the historical import is initiated. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Date in which the historical import is modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"active":{"type":"boolean","description":"Whether this historical import is active or not","readOnly":true},"type":{"type":"string","description":"Whether this historical import is of type csv or json","readOnly":true,"enum":["Csv","Json"]}}},"HistoricalImportStatusListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/HistoricalImportStatus"}}}},"ValidationServiceRequest":{"type":"object","required":["dateImportEnded","uploadKey"],"properties":{"dateImportEnded":{"type":"string","format":"date-time","description":"The last day of the data you are importing. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"uploadKey":{"type":"string","description":"S3 key for the uploaded file"},"fileName":{"type":"string","description":"Name of the uploaded file"}}},"AgentIntegrationAssociationResponse":{"type":"object","required":["agentExternalId","integration","locked"],"properties":{"agentExternalId":{"type":"string","description":"ID of the agent in external system"},"integration":{"description":"The integration associated with the agent","$ref":"#/definitions/WfmIntegrationReference"},"locked":{"type":"boolean","description":"Whether agentExternalId should be protected from update by automatic processes"}}},"AgentIntegrationsResponse":{"type":"object","required":["agent","associatedIntegrations"],"properties":{"agent":{"description":"The user associated with the integrations","$ref":"#/definitions/UserReference"},"selectedIntegration":{"description":"The integration selected for the agent. If not set, no integration will be used for the agent","$ref":"#/definitions/WfmIntegrationReference"},"userSelected":{"type":"boolean","description":"Whether the integration association has been manually selected"},"associatedIntegrations":{"type":"array","description":"The list of integrations associated with the agent","items":{"$ref":"#/definitions/AgentIntegrationAssociationResponse"}}}},"AgentsIntegrationsListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AgentIntegrationsResponse"}}}},"WfmIntegrationReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"QueryAgentsIntegrationsRequest":{"type":"object","required":["agentIds"],"properties":{"agentIds":{"type":"array","description":"The IDs of the agents to query associated integrations","uniqueItems":true,"items":{"type":"string"}}},"description":"Query integrations for agents request"},"AgentIntegrationAssociationRequest":{"type":"object","required":["agentExternalId","integrationId","locked"],"properties":{"agentExternalId":{"type":"string","description":"The ID of the agent in external system"},"integrationId":{"type":"string","description":"The ID of the integration associated with the agent"},"locked":{"type":"boolean","description":"Whether agentExternalId should be protected from update by automatic processes"}}},"AgentIntegrationsRequest":{"type":"object","required":["associatedIntegrations"],"properties":{"selectedIntegrationId":{"type":"string","description":"The ID of the integration selected for the agent. If not set, no integration will be used for the agent"},"associatedIntegrations":{"type":"array","description":"The list of integrations associated with the agent","items":{"$ref":"#/definitions/AgentIntegrationAssociationRequest"}}}},"HrisTimeOffTypeResponse":{"type":"object","required":["id","name"],"properties":{"id":{"type":"string","description":"ID of the time off type configured in integration"},"name":{"type":"string","description":"Name of the time off type configured in integration"},"secondaryId":{"type":"string","description":"Secondary ID of the time off type, if configured in integration"}}},"HrisTimeOffTypesJobResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/HrisTimeOffTypeResponse"}},"status":{"type":"string","description":"The status of the time off types job","enum":["Processing","Complete","Error"]}}},"WfmIntegrationListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WfmIntegrationResponse"}}}},"WfmIntegrationResponse":{"type":"object","required":["active"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"active":{"type":"boolean","description":"Whether integration state is active"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"HrisTimeOffTypesJobReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the job","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"HrisTimeOffTypesResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/HrisTimeOffTypesJobReference"},"entities":{"type":"array","description":"List of time off types. It is available only via notification","items":{"$ref":"#/definitions/HrisTimeOffTypeResponse"}}}},"PerformancePredictionOutputs":{"type":"object","required":["calculationIntervalLengthMinutes","calculationStartDate","planningGroupResults"],"properties":{"calculationStartDate":{"type":"string","format":"date-time","description":"Date as an ISO-8601 string, corresponding to the beginning of the performance prediction results"},"calculationIntervalLengthMinutes":{"type":"integer","format":"int32","description":"Interval length of the response metrics"},"planningGroupResults":{"type":"array","description":"List of planning group level performance prediction results","items":{"$ref":"#/definitions/PlanningGroupOutputs"}}}},"PerformancePredictionResponse":{"type":"object","required":["scheduleId","state","weekDate"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The weekDate of the short term forecast in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"scheduleId":{"type":"string","description":"The ID of the schedule this performance prediction is associated with"},"downloadUrl":{"type":"string","description":"The url to GET the results of the performance prediction. This field is populated only if query state is 'Complete'"},"downloadResult":{"description":"Result will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/PerformancePredictionOutputs"},"state":{"type":"string","description":"The state of the performance prediction","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PlanningGroupOutputs":{"type":"object","required":["abandonRatePerInterval","averageSpeedOfAnswerSecondsPerInterval","occupancyPerInterval","planningGroupId","serviceLevelPerInterval"],"properties":{"planningGroupId":{"type":"string","description":"The ID for for the associated planning group result"},"serviceLevelPerInterval":{"type":"array","description":"List of Service Level percentage (0.0-100.0) results per interval","items":{"type":"number","format":"double"}},"occupancyPerInterval":{"type":"array","description":"List of Occupancy percentage (0.0-100.0) results per interval","items":{"type":"number","format":"double"}},"averageSpeedOfAnswerSecondsPerInterval":{"type":"array","description":"List of Average Speed of Answer (in seconds) results per interval","items":{"type":"number","format":"double"}},"abandonRatePerInterval":{"type":"array","description":"List of Abandon rate percentage (0.0-100.0) results per interval","items":{"type":"number","format":"double"}}}},"AgentQueueTimeRequest":{"type":"object","required":["agentId","onQueueLengthMinutesPerInterval","startOffsetMinutes"],"properties":{"agentId":{"type":"string","description":"ID of the agent"},"startOffsetMinutes":{"type":"array","description":"List of offsets in minutes from calculationStartDate","items":{"type":"integer","format":"int32"}},"onQueueLengthMinutesPerInterval":{"type":"array","description":"List of on queue time lengths in minutes per interval of elements in startOffsetMinutes","items":{"type":"integer","format":"int32"}}}},"MuAgentQueueTimeRequest":{"type":"object","required":["agentOnQueueTimes","managementUnitId"],"properties":{"managementUnitId":{"type":"string","description":"ID of the management unit"},"agentOnQueueTimes":{"type":"array","description":"List of Agent queue times within the management unit","items":{"$ref":"#/definitions/AgentQueueTimeRequest"}}}},"PerformancePredictionRecalculationUploadResponse":{"type":"object","properties":{"uploadKey":{"type":"string","description":"The key to pass to the secondary request to start processing of the upload"},"url":{"type":"string","description":"The url to which to PUT the upload body"},"headers":{"type":"object","description":"Required headers for the PUT request to the url","additionalProperties":{"type":"string"}},"uploadBodySchema":{"description":"Always null. Defines the schema of the json body to be PUT to the url. The json body should be gzip encoded before uploading","$ref":"#/definitions/PerformancePredictionUploadSchema"}}},"PerformancePredictionUploadSchema":{"type":"object","required":["calculationStartDate","onQueueTimes"],"properties":{"calculationStartDate":{"type":"string","format":"date-time","description":"Date as an ISO-8601 string, corresponding to the beginning of the performance prediction results"},"onQueueTimes":{"type":"array","description":"List of agent on queue times by management unit","items":{"$ref":"#/definitions/MuAgentQueueTimeRequest"}}}},"PerformancePredictionRecalculationResponse":{"type":"object","required":["operationId","state"],"properties":{"operationId":{"type":"string","description":"The operationId for which to listen"},"downloadUrl":{"type":"string","description":"The url to GET the results of the performance prediction. This field is populated only if query state is 'Complete'"},"downloadResult":{"description":"Result will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/PerformancePredictionOutputs"},"state":{"type":"string","description":"The state of the performance prediction","enum":["Processing","Complete","Error"]}}},"BuScheduleRun":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"schedulerRunId":{"type":"string","description":"The scheduler run ID. Reference this value for support"},"intradayRescheduling":{"type":"boolean","description":"Whether this is an intraday rescheduling run"},"state":{"type":"string","description":"The state of the generation run","enum":["None","Queued","Scheduling","Canceled","Failed","Complete"]},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks spanned by the schedule"},"percentComplete":{"type":"number","format":"double","description":"Percent completion of the schedule run"},"targetWeek":{"type":"string","format":"date","description":"The start date of the target week. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"schedule":{"description":"The generated schedule. Null unless the schedule run is complete","$ref":"#/definitions/BuScheduleReference"},"scheduleDescription":{"type":"string","description":"The description of the generated schedule"},"schedulingStartTime":{"type":"string","format":"date-time","description":"When the schedule generation run started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"schedulingStartedBy":{"description":"The user who started the scheduling run","$ref":"#/definitions/UserReference"},"schedulingCanceledBy":{"description":"The user who canceled the scheduling run, if applicable","$ref":"#/definitions/UserReference"},"schedulingCompletedTime":{"type":"string","format":"date-time","description":"When the scheduling run was completed, if applicable. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"messageCount":{"type":"integer","format":"int32","description":"The number of schedule generation messages for this schedule generation run"},"messageSeverityCounts":{"type":"array","description":"The list of schedule generation message counts by severity for this schedule generation run","items":{"$ref":"#/definitions/SchedulerMessageSeverityCount"}},"reschedulingOptions":{"description":"Rescheduling options for this run. Null unless intradayRescheduling is true","$ref":"#/definitions/ReschedulingOptionsRunResponse"},"reschedulingResultExpiration":{"type":"string","format":"date-time","description":"When the reschedule result will expire. Null unless intradayRescheduling is true. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuScheduleRunListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuScheduleRun"}}}},"ReschedulingManagementUnitResponse":{"type":"object","properties":{"managementUnit":{"description":"The management unit","$ref":"#/definitions/ManagementUnitReference"},"applied":{"type":"boolean","description":"Whether the rescheduling run is applied for the given management unit"}}},"ReschedulingOptionsRunResponse":{"type":"object","properties":{"existingSchedule":{"description":"The existing schedule to which this reschedule run applies","$ref":"#/definitions/BuScheduleReference"},"startDate":{"type":"string","format":"date-time","description":"The start date of the period to reschedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end date of the period to reschedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"managementUnits":{"type":"array","description":"Per-management unit rescheduling options","items":{"$ref":"#/definitions/ReschedulingManagementUnitResponse"}},"agentCount":{"type":"integer","format":"int32","description":"The number of agents to be considered in the reschedule"},"activityCodeIds":{"type":"array","description":"The IDs of the activity codes being considered for reschedule","uniqueItems":true,"items":{"type":"string"}},"doNotChangeWeeklyPaidTime":{"type":"boolean","description":"Whether weekly paid time is allowed to be changed"},"doNotChangeDailyPaidTime":{"type":"boolean","description":"Whether daily paid time is allowed to be changed"},"doNotChangeShiftStartTimes":{"type":"boolean","description":"Whether shift start times are allowed to be changed"},"doNotChangeManuallyEditedShifts":{"type":"boolean","description":"Whether manually edited shifts are allowed to be changed"}}},"SchedulerMessageSeverityCount":{"type":"object","properties":{"severity":{"type":"string","description":"The schedule message severity","enum":["Ignore","Information","Warning","Error"]},"count":{"type":"integer","format":"int32","description":"The number of schedule messages with the given severity"}}},"BuAgentScheduleRescheduleResponse":{"type":"object","properties":{"user":{"description":"The user to whom this agent schedule applies","$ref":"#/definitions/UserReference"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Full day time off markers which apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}},"workPlan":{"description":"The work plan for this user","$ref":"#/definitions/WorkPlanReference"},"workPlansPerWeek":{"type":"array","description":"The work plans per week for this user from the work plan rotation. Null values in the list denotes that user is not part of any work plan for that week","items":{"$ref":"#/definitions/WorkPlanReference"}}}},"BuHeadcountForecast":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuPlanningGroupHeadcountForecast"}},"referenceStartDate":{"type":"string","format":"date-time","description":"Reference start date for the interval values in each forecast entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"BuPlanningGroupHeadcountForecast":{"type":"object","properties":{"planningGroup":{"description":"The planning group to which this portion of the headcount forecast applies","$ref":"#/definitions/PlanningGroupReference"},"requiredPerInterval":{"type":"array","description":"Required headcount per interval, referenced against the reference start date","items":{"type":"number","format":"double"}},"requiredWithoutShrinkagePerInterval":{"type":"array","description":"Required headcount per interval without accounting for shrinkage, referenced against the reference start date","items":{"type":"number","format":"double"}}}},"BuRescheduleAgentScheduleResult":{"type":"object","properties":{"managementUnit":{"description":"The management unit to which this part of the result applies","$ref":"#/definitions/ManagementUnitReference"},"downloadResult":{"description":"The agent schedules. Result will always come via the downloadUrl; however the schema is included for documentation","$ref":"#/definitions/MuRescheduleResultWrapper"},"downloadUrl":{"type":"string","description":"The download URL from which to fetch the result"}}},"BuRescheduleResult":{"type":"object","properties":{"generationResults":{"description":"The generation results. Note the result will always be delivered via the generationResultsDownloadUrl; however the schema is included for documentation","$ref":"#/definitions/ScheduleGenerationResult"},"generationResultsDownloadUrl":{"type":"string","description":"The download URL from which to fetch the generation results for the rescheduling run"},"headcountForecast":{"description":"The headcount forecast. Note the result will always be delivered via the headcountForecastDownloadUrl; however the schema is included for documentation","$ref":"#/definitions/BuHeadcountForecast"},"headcountForecastDownloadUrl":{"type":"string","description":"The download URL from which to fetch the headcount forecast for the rescheduling run"},"agentSchedules":{"type":"array","description":"List of download links for agent schedules produced by the rescheduling run","items":{"$ref":"#/definitions/BuRescheduleAgentScheduleResult"}}}},"MuRescheduleResultWrapper":{"type":"object","properties":{"agentSchedules":{"type":"array","description":"The list of agent schedules","items":{"$ref":"#/definitions/BuAgentScheduleRescheduleResponse"}}}},"ScheduleGenerationMessage":{"type":"object","properties":{"type":{"type":"string","description":"The type of the message","enum":["AgentNotFound","AgentNotInSelectedManagementUnit","AgentNotLicensed","AgentWithoutWorkPlan","WorkPlanNotEnabled","WorkPlanNotFound","AgentWithoutCapability","NoNeedDays","UnableToProduceAgentSchedule","UnableToScheduleMaxConsecutiveWorkingDaysFromAgentHistory","UnableToScheduleMaxConsecutiveWorkingWeekendsFromAgentHistory","UnableToScheduleMaxWeeklyPaidTimeFromTimeOff","UnableToScheduleMaxWorkDayPaidTimeFromTimeOff","UnableToScheduleMinIntershiftTimeFromAgentHistory","UnableToScheduleMinIntershiftTimeFromDst","UnableToScheduleMinShiftStartDistanceFromAgentHistory","UnableToScheduleMinShiftStartDistanceFromDst","UnableToScheduleMinWeeklyPaidTimeFromTimeOff","UnableToScheduleMinWeeklyWorkDaysFromTimeOff","UnableToScheduleMinWorkDayPaidTimeFromTimeOff","UnableToSchedulePlanningPeriodMaxDaysOffFromAgentHistory","UnableToSchedulePlanningPeriodMaxDaysOffFromTimeOff","UnableToSchedulePlanningPeriodMaxPaidTimeFromAgentHistory","UnableToSchedulePlanningPeriodMaxPaidTimeFromTimeOff","UnableToSchedulePlanningPeriodMinDaysOffFromAgentHistory","UnableToSchedulePlanningPeriodMinPaidTimeFromAgentHistory","UnableToSchedulePlanningPeriodMinPaidTimeFromTimeOff","UnableToScheduleWorkDayFromTimeOff","UnableToScheduleMaxConsecutiveWorkingDays","UnableToScheduleMaxConsecutiveWorkingWeekends","UnableToScheduleMaxWeeklyPaidTime","UnableToScheduleMaxWeeklyWorkDays","UnableToScheduleMaxWorkDayPaidTime","UnableToScheduleMinConsecutiveNonWorkingTimePerWeek","UnableToScheduleMinIntershiftTime","UnableToScheduleMinShiftStartDistance","UnableToScheduleMinWeeklyPaidTime","UnableToScheduleMinWeeklyWorkDays","UnableToScheduleMinWorkDayPaidTime","UnableToSchedulePlanningPeriodMaxDaysOff","UnableToSchedulePlanningPeriodMaxPaidTime","UnableToSchedulePlanningPeriodMinDaysOff","UnableToSchedulePlanningPeriodMinPaidTime","UnableToScheduleShiftVariance","UnableToScheduleWorkDay"]},"arguments":{"type":"array","description":"The arguments describing the message","items":{"$ref":"#/definitions/SchedulerMessageArgument"}}}},"ScheduleGenerationResult":{"type":"object","properties":{"failed":{"type":"boolean","description":"Whether the schedule generation run failed"},"runId":{"type":"string","description":"The ID of the schedule generation run. Reference this when requesting support"},"messageCount":{"type":"integer","format":"int32","description":"The number of schedule generation messages for this schedule generation run"},"messages":{"type":"array","description":"User facing messages related to the schedule generation run","items":{"$ref":"#/definitions/ScheduleGenerationMessage"}},"messageSeverities":{"type":"array","description":"The list of messages by severity in this schedule generation run","items":{"$ref":"#/definitions/SchedulerMessageTypeSeverity"}}}},"SchedulerMessageArgument":{"type":"object","properties":{"type":{"type":"string","description":"The type of this message parameter","enum":["AgentId","Date"]},"value":{"type":"string","description":"The value of this message parameter"}}},"PatchBuReschedulingOptionsManagementUnitRequest":{"type":"object","required":["managementUnitId"],"properties":{"managementUnitId":{"type":"string","description":"The management unit portion of the rescheduling run to update"},"applied":{"type":"boolean","description":"Whether to mark the run as applied. Only applies to reschedule runs. Once applied, a run cannot be un-marked as applied"}}},"PatchBuReschedulingOptionsRequest":{"type":"object","properties":{"managementUnits":{"type":"array","description":"Per-management unit rescheduling options to update","items":{"$ref":"#/definitions/PatchBuReschedulingOptionsManagementUnitRequest"}}}},"PatchBuScheduleRunRequest":{"type":"object","properties":{"reschedulingOptions":{"description":"The rescheduling options to update","$ref":"#/definitions/PatchBuReschedulingOptionsRequest"}}},"BuAgentSchedulesSearchResponse":{"type":"object","properties":{"agentSchedules":{"type":"array","description":"The requested agent schedules","items":{"$ref":"#/definitions/BuAgentScheduleSearchResponse"}},"businessUnitTimeZone":{"type":"string","description":"The time zone configured for the business unit to which this schedule applies"},"publishedSchedules":{"type":"array","description":"References to all published week schedules overlapping the start/end date query parameters","items":{"$ref":"#/definitions/BuAgentSchedulePublishedScheduleReference"}}}},"BuAsyncAgentSchedulesSearchResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuAgentSchedulesSearchResponse"},"progress":{"type":"integer","format":"int32","description":"Percent progress for the operation"},"downloadUrl":{"type":"string","description":"The URL from which to download the result if it is too large to pass directly"}}},"BuSearchAgentSchedulesRequest":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Start date of the range to search. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"End date of the range to search. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"userIds":{"type":"array","description":"IDs of the users for whose schedules to search","items":{"type":"string"}}}},"BuAsyncScheduleResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuScheduleMetadata"}}},"BuManagementUnitScheduleSummary":{"type":"object","properties":{"managementUnit":{"description":"The management unit to which this summary applies","$ref":"#/definitions/ManagementUnitReference"},"agentCount":{"type":"integer","format":"int32","description":"The number of agents from this management unit that are in the schedule"},"startDate":{"type":"string","format":"date-time","description":"The start of the schedule change in the management unit. Only populated in schedule update notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end of the schedule change in the management unit. Only populated in schedule update notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"agents":{"type":"array","description":"The agents in the management unit who are part of this schedule, or in schedule change notifications, the agents that were changed. Note this will come back as an empty list unless the appropriate expand query parameter is passed","uniqueItems":true,"items":{"$ref":"#/definitions/UserReference"}}}},"BuScheduleMetadata":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks spanned by this schedule"},"description":{"type":"string","description":"The description of this schedule"},"published":{"type":"boolean","description":"Whether this schedule is published"},"shortTermForecast":{"description":"The forecast used for this schedule, if applicable","$ref":"#/definitions/BuShortTermForecastReference"},"generationResults":{"description":"Generation result summary for this schedule, if applicable","$ref":"#/definitions/ScheduleGenerationResultSummary"},"metadata":{"description":"Version metadata for this schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"},"managementUnits":{"type":"array","description":"High level per-management unit schedule metadata","items":{"$ref":"#/definitions/BuManagementUnitScheduleSummary"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ScheduleGenerationResultSummary":{"type":"object","properties":{"failed":{"type":"boolean","description":"Whether the schedule generation run failed"},"runId":{"type":"string","description":"The ID of the schedule generation run. Reference this when requesting support"},"messageCount":{"type":"integer","format":"int32","description":"The number of schedule generation messages for this schedule generation run"},"messageSeverityCounts":{"type":"array","description":"The list of schedule generation message counts by severity for this schedule generation run","items":{"$ref":"#/definitions/SchedulerMessageSeverityCount"}}}},"BuAsyncScheduleRunResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuScheduleRun"}}},"BuRescheduleRequest":{"type":"object","required":["doNotChangeDailyPaidTime","doNotChangeManuallyEditedShifts","doNotChangeShiftStartTimes","doNotChangeWeeklyPaidTime","managementUnitIds"],"properties":{"startDate":{"type":"string","format":"date-time","description":"The start of the range to reschedule. Defaults to the beginning of the schedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end of the range to reschedule. Defaults the the end of the schedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"agentIds":{"type":"array","description":"The IDs of the agents to consider for rescheduling. Omit to consider all agents in the specified management units.Agents not in the specified management units will be ignored","items":{"type":"string"}},"activityCodeIds":{"type":"array","description":"The IDs of the activity codes to consider for rescheduling. Omit to consider all activity codes","items":{"type":"string"}},"managementUnitIds":{"type":"array","description":"The IDs of the management units to reschedule","items":{"type":"string"}},"doNotChangeWeeklyPaidTime":{"type":"boolean","description":"Instructs the scheduler whether it is allowed to change weekly paid time"},"doNotChangeDailyPaidTime":{"type":"boolean","description":"Instructs the scheduler whether it is allowed to change daily paid time"},"doNotChangeShiftStartTimes":{"type":"boolean","description":"Instructs the scheduler whether it is allowed to change shift start times"},"doNotChangeManuallyEditedShifts":{"type":"boolean","description":"Instructs the scheduler whether it is allowed to change manually edited shifts"}}},"SchedulingTestingOptionsRequest":{"type":"object","properties":{"fastScheduling":{"type":"boolean","description":"Whether to enable fast scheduling"},"delayScheduling":{"type":"boolean","description":"Whether to force delayed scheduling"},"failScheduling":{"type":"boolean","description":"Whether to force scheduling to fail"},"populateWarnings":{"type":"boolean","description":"Whether to populate warnings in the generated schedule"},"populateDeprecatedWarnings":{"type":"boolean","description":"Whether to populate deprecated warnings in the generated schedule"}}},"BuScheduleListItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks spanned by this schedule"},"description":{"type":"string","description":"The description of this schedule"},"published":{"type":"boolean","description":"Whether this schedule is published"},"shortTermForecast":{"description":"The forecast used for this schedule, if applicable","$ref":"#/definitions/BuShortTermForecastReference"},"generationResults":{"description":"Generation result summary for this schedule, if applicable","$ref":"#/definitions/ScheduleGenerationResultSummary"},"metadata":{"description":"Version metadata for this schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuScheduleListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuScheduleListItem"}}}},"BuCreateBlankScheduleRequest":{"type":"object","required":["description","weekCount"],"properties":{"description":{"type":"string","description":"The description for the schedule"},"shortTermForecast":{"description":"The forecast to use when generating the schedule. Note that the forecast must fully encompass the schedule's start week + week count","$ref":"#/definitions/BuShortTermForecastReference"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in the schedule. One extra day is added at the end"}}},"BuImportAgentScheduleUploadSchema":{"type":"object","required":["userId"],"properties":{"userId":{"type":"string","description":"The ID of the user to whom this agent schedule applies"},"workPlanId":{"description":"The ID of the work plan for this user. Mutually exclusive with workPlanIdsPerWeek","$ref":"#/definitions/ValueWrapperString"},"workPlanIdsPerWeek":{"description":"The IDs of the work plans per week for this user. Mutually exclusive with workPlanId","$ref":"#/definitions/ListWrapperString"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Any full day time off markers that apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}}}},"ImportScheduleUploadResponse":{"type":"object","properties":{"uploadKey":{"type":"string","description":"The key to pass to the secondary request to start processing of the upload"},"url":{"type":"string","description":"The url to which to PUT the upload body"},"headers":{"type":"object","description":"Required headers for the PUT request to the url","additionalProperties":{"type":"string"}},"uploadBodySchema":{"description":"Always null. Defines the schema of the json body to be PUT to the url. The json body should be gzip encoded before uploading","$ref":"#/definitions/ImportScheduleUploadSchema"}}},"ImportScheduleUploadSchema":{"type":"object","required":["description","weekCount"],"properties":{"description":{"type":"string","description":"The description for the imported schedule"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks the imported schedule will cover"},"published":{"type":"boolean","description":"Whether the imported schedule should be immediately published"},"shortTermForecast":{"description":"The short term forecast to associate with the imported schedule","$ref":"#/definitions/BuShortTermForecastReference"},"headcountForecast":{"description":"The headcount forecast to associate with the imported schedule","$ref":"#/definitions/BuHeadcountForecast"},"agentSchedules":{"type":"array","description":"Individual agent schedules","items":{"$ref":"#/definitions/BuImportAgentScheduleUploadSchema"}}}},"ListWrapperString":{"type":"object","properties":{"values":{"type":"array","items":{"type":"string"}}}},"ScheduleUploadProcessingResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuScheduleMetadata"}}},"BuGenerateScheduleRequest":{"type":"object","required":["description","weekCount"],"properties":{"description":{"type":"string","description":"The description for the schedule"},"shortTermForecast":{"description":"The forecast to use when generating the schedule. Note that the forecast must fully encompass the schedule's start week + week count","$ref":"#/definitions/BuShortTermForecastReference"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in the schedule. One extra day is added at the end"},"options":{"description":"Additional scheduling options","$ref":"#/definitions/SchedulingOptionsRequest"}}},"SchedulingNoForecastOptionsRequest":{"type":"object","properties":{"shiftLength":{"type":"string","description":"The shift length option to apply if no forecast is supplied","enum":["Shortest","Median","Longest","Random"]},"shiftStart":{"type":"string","description":"The shift start option to apply if no forecast is supplied","enum":["Earliest","Median","Latest","Random"]}}},"SchedulingOptionsRequest":{"type":"object","properties":{"noForecastOptions":{"description":"Schedule generation options to apply if no forecast is supplied","$ref":"#/definitions/SchedulingNoForecastOptionsRequest"}}},"BuCopyScheduleRequest":{"type":"object","required":["description","weekDate"],"properties":{"description":{"type":"string","description":"The description for the new schedule"},"weekDate":{"type":"string","format":"date","description":"The start weekDate for the new copy of the schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"BuHeadcountForecastResponse":{"type":"object","properties":{"result":{"description":"The headcount forecast, null when downloadUrl is provided","$ref":"#/definitions/BuHeadcountForecast"},"downloadUrl":{"type":"string","description":"Download URL. Null unless the response is too large to pass directly through the api"}}},"BuAgentScheduleQueryResponse":{"type":"object","properties":{"user":{"description":"The user to whom this agent schedule applies","$ref":"#/definitions/UserReference"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Full day time off markers which apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}},"workPlan":{"description":"The work plan for this user","$ref":"#/definitions/WorkPlanReference"},"workPlansPerWeek":{"type":"array","description":"The work plans per week for this user from the work plan rotation. Null values in the list denotes that user is not part of any work plan for that week","items":{"$ref":"#/definitions/WorkPlanReference"}},"metadata":{"description":"Versioned entity metadata for this agent schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"BuAgentSchedulesQueryResponse":{"type":"object","properties":{"agentSchedules":{"type":"array","description":"The requested agent schedules","items":{"$ref":"#/definitions/BuAgentScheduleQueryResponse"}},"businessUnitTimeZone":{"type":"string","description":"The time zone configured for the business unit to which these schedules apply"}}},"BuAsyncAgentSchedulesQueryResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuAgentSchedulesQueryResponse"},"progress":{"type":"integer","format":"int32","description":"Percent progress for the operation"},"downloadUrl":{"type":"string","description":"The URL from which to download the result if it is too large to pass directly"}}},"BuQueryAgentSchedulesRequest":{"type":"object","required":["managementUnitId"],"properties":{"managementUnitId":{"type":"string","description":"The ID of the management unit to query"},"userIds":{"type":"array","description":"The IDs of the users to query. Omit to query all user schedules in the management unit. Note: If teamIds is also specified, only schedules for users in the requested teams will be returned","uniqueItems":true,"items":{"type":"string"}},"teamIds":{"type":"array","description":"The teamIds to request. If null or not set, results will be queried for requested users if applicable or otherwise all users in the management unit","uniqueItems":true,"items":{"type":"string"}}}},"BuAgentScheduleHistoryChange":{"type":"object","properties":{"metadata":{"description":"The metadata of the change, including who and when the change was made","$ref":"#/definitions/BuAgentScheduleHistoryChangeMetadata"},"shifts":{"type":"array","description":"The list of changed shifts","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"The list of changed full day time off markers","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}},"deletes":{"description":"The deleted shifts, full day time off markers, or the entire agent schedule","$ref":"#/definitions/BuAgentScheduleHistoryDeletedChange"}}},"BuAgentScheduleHistoryChangeMetadata":{"type":"object","properties":{"dateModified":{"type":"string","format":"date-time","description":"The timestamp of the schedule change. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"The user that made the schedule change","$ref":"#/definitions/UserReference"}}},"BuAgentScheduleHistoryDeletedChange":{"type":"object","properties":{"shiftIds":{"type":"array","description":"The IDs of deleted shifts","uniqueItems":true,"items":{"type":"string"}},"fullDayTimeOffMarkerDates":{"type":"array","description":"The dates of any deleted full day time off markers","uniqueItems":true,"items":{"type":"string","format":"date"}},"agentSchedule":{"type":"boolean","description":"Whether the entire agent schedule was deleted"}}},"BuAgentScheduleHistoryDroppedChange":{"type":"object","properties":{"metadata":{"description":"The metadata of the change, including who and when the change was made","$ref":"#/definitions/BuAgentScheduleHistoryChangeMetadata"},"shiftIds":{"type":"array","description":"The IDs of deleted shifts","uniqueItems":true,"items":{"type":"string"}},"fullDayTimeOffMarkerDates":{"type":"array","description":"The dates of any deleted full day time off markers","uniqueItems":true,"items":{"type":"string","format":"date"}},"deletes":{"description":"The deleted shifts, full day time off markers, or the entire agent schedule","$ref":"#/definitions/BuAgentScheduleHistoryDeletedChange"}}},"BuAgentScheduleHistoryResponse":{"type":"object","properties":{"priorPublishedSchedules":{"type":"array","description":"The list of previously published schedules","items":{"$ref":"#/definitions/BuScheduleReference"}},"basePublishedSchedule":{"description":"The originally published agent schedules","$ref":"#/definitions/BuAgentScheduleHistoryChange"},"droppedChanges":{"type":"array","description":"The changes dropped from the schedule history. This will happen if the schedule history is too large","items":{"$ref":"#/definitions/BuAgentScheduleHistoryDroppedChange"}},"changes":{"type":"array","description":"The list of changes for the schedule history","items":{"$ref":"#/definitions/BuAgentScheduleHistoryChange"}}}},"BuUpdateAgentScheduleShift":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the shift"},"startDate":{"type":"string","format":"date-time","description":"The start date of this shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of this shift in minutes","readOnly":true},"activities":{"type":"array","description":"The activities associated with this shift","items":{"$ref":"#/definitions/BuAgentScheduleActivity"}},"manuallyEdited":{"type":"boolean","description":"Whether this shift was manually edited. This is only set by clients and is used for rescheduling"},"schedule":{"description":"The schedule to which this shift belongs","readOnly":true,"$ref":"#/definitions/BuScheduleReference"},"delete":{"type":"boolean","description":"Set to true to delete the shift from the agent's schedule"}}},"BuUpdateAgentScheduleUploadSchema":{"type":"object","required":["userId"],"properties":{"userId":{"type":"string","description":"The ID of the user to whom this agent schedule applies"},"workPlanId":{"description":"The ID of the work plan for this user. Mutually exclusive with workPlanIdsPerWeek","$ref":"#/definitions/ValueWrapperString"},"workPlanIdsPerWeek":{"description":"The IDs of the work plans per week for this user. Mutually exclusive with workPlanId","$ref":"#/definitions/ListWrapperString"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuUpdateAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Any full day time off markers that apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}},"metadata":{"description":"Version metadata for this agent schedule. Required if updating or deleting an existing agent schedule, otherwise should be omitted","$ref":"#/definitions/WfmVersionedEntityMetadata"},"delete":{"type":"boolean","description":"Whether to delete this agent's schedule. Defaults to false if not set"}}},"UpdateScheduleUploadResponse":{"type":"object","properties":{"uploadKey":{"type":"string","description":"The key to pass to the secondary request to start processing of the upload"},"url":{"type":"string","description":"The url to which to PUT the upload body"},"headers":{"type":"object","description":"Required headers for the PUT request to the url","additionalProperties":{"type":"string"}},"uploadBodySchema":{"description":"Always null. Defines the schema of the json body to be PUT to the url. The json body should be gzip encoded before uploading","$ref":"#/definitions/UpdateScheduleUploadSchema"}}},"UpdateScheduleUploadSchema":{"type":"object","required":["metadata"],"properties":{"description":{"type":"string","description":"The description to set for the schedule"},"published":{"type":"boolean","description":"Whether to publish the schedule. Note: a schedule cannot be un-published unless another schedule is published over it"},"shortTermForecast":{"description":"The short term forecast to associate with the schedule","$ref":"#/definitions/BuShortTermForecastReference"},"headcountForecast":{"description":"The headcount forecast to associate with the schedule","$ref":"#/definitions/BuHeadcountForecast"},"agentSchedules":{"type":"array","description":"Individual agent schedules","items":{"$ref":"#/definitions/BuUpdateAgentScheduleUploadSchema"}},"metadata":{"description":"Version metadata for this schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ProcessScheduleUpdateUploadRequest":{"type":"object","required":["uploadKey"],"properties":{"uploadKey":{"type":"string","description":"The uploadKey provided by the request to get an upload URL"},"teamIds":{"type":"array","description":"The list of teams to which the users being modified belong. Only required if the requesting user has conditional permission to wfm:schedule:edit","uniqueItems":true,"items":{"type":"string"}},"managementUnitIdsForAddedTeamUsers":{"type":"array","description":"The set of muIds to which agents belong if agents are being newly added to the schedule, if the requesting user has conditional permission to wfm:schedule:edit","uniqueItems":true,"items":{"type":"string"}}}},"UserListScheduleRequestBody":{"type":"object","required":["endDate","startDate","userIds"],"properties":{"userIds":{"type":"array","description":"The user ids for which to fetch schedules","items":{"type":"string"}},"startDate":{"type":"string","format":"date-time","description":"Beginning of the range of schedules to fetch, in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the range of schedules to fetch, in ISO-8601 format"},"loadFullWeeks":{"type":"boolean","description":"Whether to load the full week's schedule (for the requested users) of any week overlapping the start/end date query parameters, defaults to false"}}},"ScheduleGenerationWarning":{"type":"object","properties":{"userId":{"type":"string","description":"ID of the user in the warning"},"userNotLicensed":{"type":"boolean","description":"Whether the user does not have the appropriate license to be scheduled"},"unableToMeetMaxDays":{"type":"boolean","description":"Whether the number of scheduled days exceeded the maximum days to schedule defined in the agent work plan"},"unableToScheduleRequiredDays":{"type":"array","description":"Days indicated as required to work in agent work plan where no viable shift was found to schedule","uniqueItems":true,"items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}},"unableToMeetMinPaidForTheWeek":{"type":"boolean","description":"Whether the schedule did not meet the minimum paid time for the week defined in the agent work plan"},"unableToMeetMaxPaidForTheWeek":{"type":"boolean","description":"Whether the schedule exceeded the maximum paid time for the week defined in the agent work plan"},"noNeedDays":{"type":"array","description":"Days agent was scheduled but there was no need to meet. The scheduled days have no effect on service levels","uniqueItems":true,"items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}},"shiftsTooCloseTogether":{"type":"boolean","description":"Whether the schedule did not meet the minimum time between shifts defined in the agent work plan"}}},"ShortTermForecastReference":{"type":"object","required":["weekDate"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"weekDate":{"type":"string","description":"The weekDate of the short term forecast in yyyy-MM-dd format"},"description":{"type":"string","description":"The description of the short term forecast"}}},"WeekScheduleGenerationResult":{"type":"object","properties":{"failed":{"type":"boolean","description":"Whether the schedule generation failed"},"runId":{"type":"string","description":"ID of the schedule run"},"agentWarnings":{"type":"array","description":"Warning messages from the schedule run. This will be available only when requesting information for a single week schedule","items":{"$ref":"#/definitions/ScheduleGenerationWarning"}},"agentWarningCount":{"type":"integer","format":"int32","description":"Count of warning messages from the schedule run. This will be available only when requesting multiple week schedules"}}},"WeekScheduleListItemResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"weekDate":{"type":"string","description":"First day of this week schedule in yyyy-MM-dd format"},"description":{"type":"string","description":"Description of the week schedule"},"published":{"type":"boolean","description":"Whether the week schedule is published"},"generationResults":{"description":"Summary of the results from the schedule run","$ref":"#/definitions/WeekScheduleGenerationResult"},"shortTermForecast":{"description":"Short term forecast associated with this schedule","$ref":"#/definitions/ShortTermForecastReference"},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"WeekScheduleListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WeekScheduleListItemResponse"}}}},"HeadcountForecast":{"type":"object","required":["required","requiredWithoutShrinkage"],"properties":{"required":{"type":"array","description":"Headcount information with shrinkage","items":{"$ref":"#/definitions/HeadcountInterval"}},"requiredWithoutShrinkage":{"type":"array","description":"Headcount information without shrinkage","items":{"$ref":"#/definitions/HeadcountInterval"}}}},"HeadcountInterval":{"type":"object","required":["interval","value"],"properties":{"interval":{"type":"string","format":"date-time","description":"The start date-time for this headcount interval in ISO-8601 format, must be within the 8 day schedule"},"value":{"type":"number","format":"double","description":"Headcount value for this interval"}}},"WeekSchedule":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"weekDate":{"type":"string","description":"First day of this week schedule in yyyy-MM-dd format"},"description":{"type":"string","description":"Description of the week schedule"},"published":{"type":"boolean","description":"Whether the week schedule is published"},"generationResults":{"description":"Summary of the results from the schedule run","$ref":"#/definitions/WeekScheduleGenerationResult"},"shortTermForecast":{"description":"Short term forecast associated with this schedule","$ref":"#/definitions/ShortTermForecastReference"},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"userSchedules":{"type":"object","description":"User schedules in the week","additionalProperties":{"$ref":"#/definitions/UserSchedule"}},"headcountForecast":{"description":"Headcount information for the week schedule","$ref":"#/definitions/HeadcountForecast"},"agentSchedulesVersion":{"type":"integer","format":"int32","description":"Version of agent schedules in the week schedule"}}},"WeekScheduleResponse":{"type":"object","properties":{"result":{"description":"The result of the request. The value will be null if response is large","$ref":"#/definitions/WeekSchedule"},"downloadUrl":{"type":"string","description":"The url to fetch the result for large responses. The value is null if result contains the data"}}},"SchedulingProcessingError":{"type":"object","properties":{"internalErrorCode":{"type":"string","description":"An internal code representing the type of error. BadJson for 'Unable to parse json.' NotFound for 'Resource not found.' Fail for 'An unexpected server error occured.'","readOnly":true,"enum":["BadJson","NotFound","Fail"]},"description":{"type":"string","description":"A text description of the error","readOnly":true}}},"SchedulingStatusResponse":{"type":"object","properties":{"id":{"type":"string","description":"The ID generated for the scheduling job. Use to GET result when job is completed.","readOnly":true},"status":{"type":"string","description":"The status of the scheduling job.","readOnly":true,"enum":["Pending","Success","Failed","Ongoing","PartialFailure"]},"errorDetails":{"type":"array","description":"If the request could not be properly processed, error details will be given here.","readOnly":true,"items":{"$ref":"#/definitions/SchedulingProcessingError"}},"schedulingResultUri":{"type":"string","description":"The uri of the scheduling result. It has a value if the status is 'Success'.","readOnly":true},"percentComplete":{"type":"integer","format":"int32","description":"The percentage of the job that is complete.","readOnly":true}}},"HistoricalShrinkageActivityCategoryResponse":{"type":"object","properties":{"activityCategory":{"type":"string","description":"Activity category for which shrinkage data is provided","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"shrinkageForActivityCategory":{"description":"Aggregated shrinkage data for the activity category","$ref":"#/definitions/HistoricalShrinkageAggregateResponse"},"shrinkageForActivityCodes":{"type":"array","description":"Shrinkage for the activity codes under this activity category","items":{"$ref":"#/definitions/HistoricalShrinkageActivityCodeResponse"}}}},"HistoricalShrinkageActivityCodeResponse":{"type":"object","properties":{"activityCodeId":{"type":"string","description":"The ID of the activity code for which shrinkage data is provided"},"shrinkageForActivityCode":{"description":"Aggregated shrinkage data for the activity code","$ref":"#/definitions/HistoricalShrinkageAggregateResponse"}}},"HistoricalShrinkageAggregateResponse":{"type":"object","properties":{"scheduledShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for scheduled activities"},"scheduledShrinkagePercent":{"type":"number","format":"double","description":"Aggregated shrinkage value in percent from 0.0 to 100.0 for scheduled activities"},"actualShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated actual value in seconds for scheduled activities"},"actualShrinkagePercent":{"type":"number","format":"double","description":"Aggregated actual value in percent from 0.0 to 100.0 for scheduled activities"},"paidShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for paid activities"},"unpaidShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for unpaid activities"},"plannedShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for planned activities"},"unplannedShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for unplanned activities"}}},"HistoricalShrinkageResult":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range that was queried, in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range that was queried, in ISO-8601 format. If it was not set, end date will be set to the queried time"},"totalScheduledDurationSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds for which agents in the management unit are scheduled"},"totalLoggedInDurationSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds for which agents in the management unit are actually logged-in"},"aggregatedShrinkage":{"description":"Aggregated shrinkage data for all the activity categories","$ref":"#/definitions/HistoricalShrinkageAggregateResponse"},"shrinkageForActivityCategories":{"type":"array","description":"Shrinkage for activity categories","items":{"$ref":"#/definitions/HistoricalShrinkageActivityCategoryResponse"}},"businessUnitIds":{"type":"array","description":"List of all business units of all the agents in response","items":{"type":"string"}}}},"HistoricalShrinkageResultListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/HistoricalShrinkageResult"}}}},"WfmHistoricalShrinkageResponse":{"type":"object","properties":{"operationId":{"type":"string","description":"The operationId for which to listen"},"downloadUrls":{"type":"array","description":"The url list to GET the results of the Historical Shrinkage query. This field is populated only if query state is Complete","items":{"type":"string"}},"downloadResult":{"description":"Result will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/HistoricalShrinkageResultListing"},"state":{"type":"string","description":"The state of the shrinkage query","enum":["Processing","Complete","Error"]}}},"WfmHistoricalShrinkageRequest":{"type":"object","required":["startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing shrinkage for requested granularity. If it is not set, the business unit time zone will be used. The results will be returned as UTC timestamps regardless of the time zone input."},"granularity":{"type":"string","description":"Shrinkage aggregation interval granularity.","enum":["Daily","Weekly"]}}},"WfmHistoricalShrinkageTeamsRequest":{"type":"object","required":["startDate","timeZone"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing shrinkage for requested granularity. The results will be returned as UTC timestamps regardless of the time zone input."},"granularity":{"type":"string","description":"Shrinkage aggregation interval granularity","enum":["Daily","Weekly"]}}},"TimeOffBalanceJobReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the job","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffBalanceResponse":{"type":"object","required":["activityCodeId","hrisTimeOffTypeId"],"properties":{"activityCodeId":{"type":"string","description":"The ID for activity code associated with time off balance"},"hrisTimeOffTypeId":{"type":"string","description":"The ID of the time off type configured in HRIS integration"},"hrisTimeOffTypeSecondaryId":{"type":"string","description":"The secondary ID of the time off type configured in HRIS integration"},"startDate":{"type":"string","format":"date","description":"The Start date of the requested date range. The end date is determined by the size of interval list. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"balanceMinutesPerDay":{"type":"array","description":"The list of available time off balance values in minutes for each day","items":{"type":"integer","format":"int32"}}}},"TimeOffBalancesResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/TimeOffBalanceJobReference"},"entities":{"type":"array","description":"The list of time off balances. May come via notification","items":{"$ref":"#/definitions/TimeOffBalanceResponse"}}}},"TimeOffBalanceRequest":{"type":"object","required":["activityCodeIds"],"properties":{"activityCodeIds":{"type":"array","description":"The set of activity code IDs for which to query available time off balances","uniqueItems":true,"items":{"type":"string"}},"dateRanges":{"type":"array","description":"The list of date ranges for which to query time off balance","items":{"$ref":"#/definitions/LocalDateRange"}}}},"TimeOffBalanceJobResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TimeOffBalanceResponse"}},"status":{"type":"string","description":"The status of the time off balance job","enum":["Processing","Complete","Error"]}}},"BuTimeOffLimitListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuTimeOffLimitResponse"}}}},"BuTimeOffLimitResponse":{"type":"object","required":["metadata"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"staffingGroup":{"description":"The staffing group to which this time-off limit is associated. If managementUnit is set, then the staffing group belongs to that management unit.Otherwise, if managementUnit is not set, it is a business unit level staffing group.At least one of managementUnit and staffingGroup must be set","$ref":"#/definitions/StaffingGroupReference"},"managementUnit":{"description":"The management unit to which this time-off limit is associated. If staffingGroup is set, then the limit is associated with that staffing group, which belongs to this management unit.At least one of managementUnit and staffingGroup must be set","$ref":"#/definitions/ManagementUnitReference"},"metadata":{"description":"Version metadata for the time-off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuCreateTimeOffLimitRequest":{"type":"object","properties":{"staffingGroupId":{"type":"string","description":"The ID of the staffing group to which this time-off limit is associated. It can be either management unit or business unit level staffing group. One of managementUnitId or staffingGroupId must be set. This must not be set if managementUnitId has value"},"managementUnitId":{"type":"string","description":"The ID of the management unit to which this time-off limit is associated. One of managementUnitId or staffingGroupId must be set. This must not be set if staffingGroupId has value"}}},"BuSetTimeOffLimitValuesRequest":{"type":"object","required":["metadata"],"properties":{"values":{"type":"array","items":{"$ref":"#/definitions/BuTimeOffLimitRange"}},"metadata":{"description":"Version metadata for the time-off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"BuTimeOffLimitRange":{"type":"object","required":["limitMinutesPerDay","startDate"],"properties":{"startDate":{"type":"string","format":"date","description":"Start date of the range. The end date is determined by the size of 'limitMinutesPerDay'. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"limitMinutesPerDay":{"type":"array","description":"The list of time-off limit values in minutes per day. If 'null' is specified, then the day-specific value is cleared. Such a day will have a value of 0","items":{"type":"integer","format":"int32"}}}},"BuTimeOffLimitReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuTimeOffLimitValueRange":{"type":"object","required":["allocatedMinutesPerInterval","granularity","limitMinutesPerInterval","metadata","startDate","timeOffLimit","waitlistedMinutesPerInterval","waitlistedRequestsPerInterval"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"timeOffLimit":{"description":"The ID of the time-off limit","$ref":"#/definitions/BuTimeOffLimitReference"},"startDate":{"type":"string","format":"date","description":"Start date of the requested date range, in ISO-8601 format. The end date is determined by the size of interval lists"},"granularity":{"type":"string","description":"Granularity choice for time-off limit","enum":["Daily"]},"limitMinutesPerInterval":{"type":"array","description":"A list of time-off limit values in minutes per granularity interval","items":{"type":"integer","format":"int32"}},"allocatedMinutesPerInterval":{"type":"array","description":"A list of allocated time-off minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedMinutesPerInterval":{"type":"array","description":"A list of waitlisted time-off minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedRequestsPerInterval":{"type":"array","description":"The current number of waitlisted time-off requests for every interval per granularity","items":{"type":"integer","format":"int32"}},"metadata":{"description":"Version metadata for the time-off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuTimeOffLimitValuesResponse":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/BuTimeOffLimitValueRange"}}}},"ActivityCodesReference":{"type":"object","properties":{"ids":{"type":"array","description":"The IDs of activity codes","uniqueItems":true,"items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuTimeOffPlanListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuTimeOffPlanResponse"}},"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"BuTimeOffPlanResponse":{"type":"object","required":["activityCodeIds","autoApprovalRule","countAgainstTimeOffLimits","daysBeforeStartToExpireFromWaitlist","enabled","metadata","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of this time-off plan"},"activityCodeIds":{"type":"array","description":"The IDs of activity codes associated with this time-off plan","uniqueItems":true,"items":{"type":"string"}},"timeOffLimits":{"type":"array","description":"The IDs of time-off limits associated with this time-off plan","uniqueItems":true,"items":{"$ref":"#/definitions/BuTimeOffLimitReference"}},"autoApprovalRule":{"type":"string","description":"Auto approval rule for this time-off plan","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time-off request start date for when the request will be expired from the waitlist"},"hrisTimeOffType":{"description":"Time-off type, if this time-off plan is associated with the integration","$ref":"#/definitions/HrisTimeOffType"},"enabled":{"type":"boolean","description":"Whether this time-off plan is currently being used by agents"},"countAgainstTimeOffLimits":{"type":"boolean","description":"Whether this time-off plan counts against time-off limits"},"businessUnitAssociation":{"description":"Business unit association, if the time-off plan belongs to a business unit. managementUnitAssociation must not be set if this is populated","$ref":"#/definitions/TimeOffPlanBusinessUnitAssociation"},"managementUnitAssociation":{"description":"Management Unit association, if the time-off plan belongs to a management unit. businessUnitAssociation must not be set if this is populated","$ref":"#/definitions/TimeOffPlanManagementUnitAssociation"},"metadata":{"description":"Version metadata for the time-off plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffPlanBusinessUnitAssociation":{"type":"object","properties":{"managementUnits":{"type":"array","description":"Management units to which this time-off plan applies. This must not be set if staffingGroups is populated","uniqueItems":true,"items":{"$ref":"#/definitions/ManagementUnitReference"}},"staffingGroups":{"type":"array","description":"Staffing groups to which this time-off plan applies. This must not be set if managementUnits is populated","uniqueItems":true,"items":{"$ref":"#/definitions/StaffingGroupReference"}}}},"TimeOffPlanManagementUnitAssociation":{"type":"object","required":["managementUnit"],"properties":{"managementUnit":{"description":"Management unit to which this time-off plan belongs","$ref":"#/definitions/ManagementUnitReference"},"staffingGroups":{"type":"array","description":"Staffing groups to which this time-off plan applies. If not defined, the plan applies to the management unit","uniqueItems":true,"items":{"$ref":"#/definitions/StaffingGroupReference"}}}},"BuCreateTimeOffPlanRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The name of this time-off plan"},"activityCodeIds":{"type":"array","description":"The IDs of activity codes to associate with this time-off plan","uniqueItems":true,"items":{"type":"string"}},"autoApprovalRule":{"type":"string","description":"Auto approval rule for this time-off plan. Default is Never","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time-off request start date for when the request will be expired from the waitlist. Default is 0"},"hrisTimeOffType":{"description":"Time-off type, if this time-off plan is associated with the integration","$ref":"#/definitions/HrisTimeOffType"},"enabled":{"type":"boolean","description":"Whether this time-off plan should be used by agents. Default is true"},"countAgainstTimeOffLimits":{"type":"boolean","description":"Whether this time-off plan should count against time-off limits. Default is false"},"businessUnitAssociation":{"description":"Business unit association, if the time-off plan belongs to a business unit. managementUnitAssociation must not be set if this is populated","$ref":"#/definitions/CreateTimeOffPlanBusinessUnitAssociation"},"managementUnitAssociation":{"description":"Management unit association, if the time-off plan belongs to a management unit. businessUnitAssociation must not be set if this is populated","$ref":"#/definitions/CreateTimeOffPlanManagementUnitAssociation"}}},"CreateTimeOffPlanBusinessUnitAssociation":{"type":"object","properties":{"managementUnitIds":{"type":"array","description":"The IDs of management units to which this time-off plan applies. This must not be set if staffingGroupIds is populated","uniqueItems":true,"items":{"type":"string"}},"staffingGroupIds":{"type":"array","description":"The IDs of staffing groups to which this time-off plan applies. This must not be set if managementUnitIds is populated","uniqueItems":true,"items":{"type":"string"}}}},"CreateTimeOffPlanManagementUnitAssociation":{"type":"object","required":["managementUnitId"],"properties":{"managementUnitId":{"type":"string","description":"The ID of the management unit to which this time-off plan belongs"},"staffingGroupIds":{"type":"array","description":"A IDs of staffing groups to which this time-off plan applies. If not defined, the plan is applied to the management unit","uniqueItems":true,"items":{"type":"string"}}}},"BuUpdateTimeOffPlanRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of this time-off plan"},"activityCodeIds":{"description":"The IDs of activity codes to associate with this time-off plan","$ref":"#/definitions/SetWrapperString"},"autoApprovalRule":{"type":"string","description":"Auto approval rule for this time-off plan","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time-off request start date for when the request will be expired from the waitlist"},"hrisTimeOffType":{"description":"Time-off type, if this time-off plan is associated with the integration","$ref":"#/definitions/ValueWrapperHrisTimeOffType"},"enabled":{"type":"boolean","description":"Whether this time-off plan should be used by agents"},"countAgainstTimeOffLimits":{"type":"boolean","description":"Whether this time-off plan should count against time-off limits"},"businessUnitAssociation":{"description":"Business unit association, if the time-off plan belongs to a business unit. managementUnitAssociation must not be set if this is populated","$ref":"#/definitions/UpdateTimeOffPlanBusinessUnitAssociation"},"managementUnitAssociation":{"description":"Management unit association, if the time-off plan belongs to a management unit. businessUnitAssociation must not be set if this is populated","$ref":"#/definitions/UpdateTimeOffPlanManagementUnitAssociation"},"metadata":{"description":"Version metadata for this time-off plan","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"UpdateTimeOffPlanBusinessUnitAssociation":{"type":"object","properties":{"managementUnitIds":{"description":"The IDs of management units to which this time-off plan applies. This must not be set if staffingGroupIds is populated","$ref":"#/definitions/SetWrapperString"},"staffingGroupIds":{"description":"The IDs of staffing groups to which this time-off plan applies. This must not be set if managementUnitIds is populated","$ref":"#/definitions/SetWrapperString"}}},"UpdateTimeOffPlanManagementUnitAssociation":{"type":"object","properties":{"staffingGroupIds":{"description":"The IDs of staffing groups to which this time-off plan applies. If not defined, the plan is applied to the management unit","$ref":"#/definitions/SetWrapperString"}}},"AgentCountRange":{"type":"object","required":["maximum","minimum"],"properties":{"minimum":{"type":"integer","format":"int32","description":"The minimum value of agent count per work plan"},"maximum":{"type":"integer","format":"int32","description":"The maximum value of agent count per work plan"}}},"BidGroupWorkPlanResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"managementUnit":{"description":"The management unit to which this work plan belongs. Nullable in some routes","$ref":"#/definitions/ManagementUnitReference"},"overrideAgentCount":{"type":"integer","format":"int32","description":"The modified agent count for this work plan"},"suggestedAgentCount":{"type":"integer","format":"int32","description":"The number of agents needed for this work plan to produce the optimal schedule","readOnly":true},"agentCountRange":{"description":"The range of agent slot count per work plan. The suggested slot count must be in agent count range","readOnly":true,"$ref":"#/definitions/AgentCountRange"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanBidGroup":{"type":"object","required":["agents","managementUnit","name","planningGroups","workPlans"],"properties":{"name":{"type":"string","description":"The name of the work plan bid group"},"managementUnit":{"description":"The management unit this bid group belongs to","$ref":"#/definitions/ManagementUnitReference"},"agents":{"type":"array","description":"The list of agents who participate in this bid group","items":{"$ref":"#/definitions/UserReference"}},"workPlans":{"type":"array","description":"The list of work plans used in this bid group","items":{"$ref":"#/definitions/BidGroupWorkPlanResponse"}},"planningGroups":{"type":"array","description":"The list of planning groups selected in this bid group","items":{"$ref":"#/definitions/PlanningGroupReference"}}}},"WorkPlanBidGroupResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"workPlanBidGroup":{"description":"The work plan bid group","$ref":"#/definitions/WorkPlanBidGroup"},"metadata":{"description":"The meta data of the bid group","$ref":"#/definitions/WorkPlanBidMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanBidMetadata":{"type":"object","required":["createdBy","createdDate"],"properties":{"createdBy":{"description":"The user who created the associated entity","$ref":"#/definitions/UserReference"},"createdDate":{"type":"string","format":"date-time","description":"The date the entity created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"The user who modified the entity","$ref":"#/definitions/UserReference"},"modifiedDate":{"type":"string","format":"date-time","description":"The entity last modified date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"BidGroupWorkPlanRequest":{"type":"object","required":["workPlanId"],"properties":{"workPlanId":{"type":"string","description":"The ID of the work plan used in the bid group"},"overrideAgentCount":{"type":"integer","format":"int32","description":"The modified agent count for this work plan"},"suggestedAgentCount":{"type":"integer","format":"int32","description":"The number of agents needed for this work plan to produce the optimal schedule","readOnly":true},"agentCountRange":{"description":"The range of agent slot count per work plan. The suggested slot count must be in agent count range","readOnly":true,"$ref":"#/definitions/AgentCountRange"}}},"WorkPlanBidGroupCreate":{"type":"object","required":["agentIds","managementUnitId","name","planningGroupIds","workPlans"],"properties":{"name":{"type":"string","description":"The name of the work plan bid group"},"managementUnitId":{"type":"string","description":"The management unit ID this bid group belongs to"},"agentIds":{"type":"array","description":"Agent IDs who participate in this bid group","items":{"type":"string"}},"workPlans":{"type":"array","description":"The list of work plans used in this bid group","items":{"$ref":"#/definitions/BidGroupWorkPlanRequest"}},"planningGroupIds":{"type":"array","description":"The planning group IDs selected in this bid group","items":{"type":"string"}}}},"ListWrapperBidGroupWorkPlanRequest":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/BidGroupWorkPlanRequest"}}}},"WorkPlanBidGroupUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the work plan bid group"},"managementUnitId":{"type":"string","description":"The management unit ID used for this work plan bid group"},"agentIds":{"description":"Agent IDs who participate in this bid group","$ref":"#/definitions/ListWrapperString"},"workPlans":{"description":"The list of work plans used in this bid group","$ref":"#/definitions/ListWrapperBidGroupWorkPlanRequest"},"planningGroupIds":{"description":"The planning group IDs selected in this bid group","$ref":"#/definitions/ListWrapperString"}}},"WorkPlanBidGroupSummary":{"type":"object","required":["agentCount","managementUnit","name","planningGroupCount","workPlanCount"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name assigned to this bid group"},"managementUnit":{"description":"The management unit this bid group belongs to","$ref":"#/definitions/ManagementUnitReference"},"agentCount":{"type":"integer","format":"int32","description":"The number of agents in this bid group"},"workPlanCount":{"type":"integer","format":"int32","description":"The number of work plans in this bid group"},"planningGroupCount":{"type":"integer","format":"int32","description":"The number of planning groups in this bid group"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanBidGroupSummaryList":{"type":"object","required":["workPlanBidGroupSummaryList"],"properties":{"workPlanBidGroupSummaryList":{"type":"array","description":"List of work plan bid group summary","items":{"$ref":"#/definitions/WorkPlanBidGroupSummary"}}}},"AdminAgentWorkPlanBiddingPreference":{"type":"object","required":["agent","submitted"],"properties":{"agent":{"description":"The agent to whom this work plan bidding preference applies","$ref":"#/definitions/UserReference"},"submitted":{"type":"boolean","description":"Whether the preference is submitted"},"assignedWorkPlan":{"description":"The work plan assigned to the agent by the bid process","$ref":"#/definitions/WorkPlanReference"},"overriddenWorkPlan":{"description":"The work plan that overrides the assigned work plan for the agent","$ref":"#/definitions/WorkPlanReference"},"overrideReason":{"type":"string","description":"The reason why the assigned work plan has been overridden. This must be null without an override work plan","enum":["UnableToBid","ChangeOfCircumstance","NewHire","EmployeeMove"]},"priorities":{"type":"array","description":"The agent priorities for the list of work plans. The index of the priorities should match with the list of work plans that belong to bid group. It contains null if priority is not set for the work plan","items":{"type":"integer","format":"int32"}}}},"AdminAgentWorkPlanPreferenceResponse":{"type":"object","required":["agentWorkPlanBidPreferences","workPlans"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"workPlans":{"type":"array","description":"The list of work plans that belong to this bid group","items":{"$ref":"#/definitions/WorkPlanReference"}},"agentWorkPlanBidPreferences":{"type":"array","description":"The list of agents work plan bidding preferences","items":{"$ref":"#/definitions/AdminAgentWorkPlanBiddingPreference"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentBidWorkPlanOverrideRequest":{"type":"object","required":["agentId"],"properties":{"agentId":{"type":"string","description":"The ID of agent"},"overrideWorkPlanId":{"type":"string","description":"The ID of the work plan that overrides the assigned work plan for the agent"},"overrideReason":{"type":"string","description":"The reason for overriding the assigned work plan. This must be null if overrideWorkPlanId is not specified","enum":["UnableToBid","ChangeOfCircumstance","NewHire","EmployeeMove"]}}},"AgentsBidAssignedWorkPlanOverrideRequest":{"type":"object","required":["agentWorkPlanOverrides"],"properties":{"agentWorkPlanOverrides":{"type":"array","description":"The list of agent work plan overrides","items":{"$ref":"#/definitions/AgentBidWorkPlanOverrideRequest"}}}},"BuShortTermForecastWeekReference":{"type":"object","required":["id","weekDate","weekNumber"],"properties":{"id":{"type":"string","description":"Forecast id used in this work plan bid"},"weekDate":{"type":"string","format":"date","description":"The weekDate of the short term forecast in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"description":{"type":"string","description":"The description of the short term forecast","readOnly":true},"weekNumber":{"type":"integer","format":"int32","description":"The week number used for this bid. First week starts with number 1"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanBid":{"type":"object","required":["agentRankingType","bidWindowEndDate","bidWindowStartDate","effectiveDate","id","name","rankingTiebreakerType","status","workPlanFieldsVisibleToAgents"],"properties":{"id":{"type":"string","description":"The ID of the work plan bid"},"name":{"type":"string","description":"The name of the work plan bid"},"forecast":{"description":"The selected forecast in this work plan bid","$ref":"#/definitions/BuShortTermForecastWeekReference"},"bidWindowStartDate":{"type":"string","format":"date","description":"The bid start date where agents start participate in work plan bidding. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"bidWindowEndDate":{"type":"string","format":"date","description":"The bid end date. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"effectiveDate":{"type":"string","format":"date","description":"The date when agents will be assigned to the new work plan. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"status":{"type":"string","description":"The state of the bid","enum":["Draft","Locked","Optimized","Scheduled","Open","Closed","Processed","Published"]},"agentRankingType":{"type":"string","description":"The type of agent ranking selected for this bid","enum":["HireDate","Performance"]},"rankingTiebreakerType":{"type":"string","description":"Ranking tiebreaker","enum":["HireDate","Performance","Custom","RandomlyAssign"]},"publishedDate":{"type":"string","format":"date-time","description":"The date the work plan bid published. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"workPlanFieldsVisibleToAgents":{"type":"array","description":"The work plan fields visible to agents whenever work plan preferences are made","items":{"type":"string","enum":["Name","PaidHours"]}},"metadata":{"description":"The meta data of this bid","$ref":"#/definitions/WorkPlanBidMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Work plan bid response"},"CreateWorkPlanBid":{"type":"object","required":["agentRankingType","bidWindowEndDate","bidWindowStartDate","effectiveDate","name","rankingTiebreakerType","workPlanFieldsVisibleToAgents"],"properties":{"name":{"type":"string","description":"The name of the work plan bid"},"forecast":{"description":"The selected forecast in this work plan bid","$ref":"#/definitions/BuShortTermForecastWeekReference"},"bidWindowStartDate":{"type":"string","format":"date","description":"The bid start date where agents start participate in work plan bidding in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"bidWindowEndDate":{"type":"string","format":"date","description":"The bid end date in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"effectiveDate":{"type":"string","format":"date","description":"The date when agents will be assigned to the new work plan in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"agentRankingType":{"type":"string","description":"The type of agent ranking selected for this bid","enum":["HireDate","Performance"]},"rankingTiebreakerType":{"type":"string","description":"Ranking tiebreaker to be used","enum":["HireDate","Performance","Custom","RandomlyAssign"]},"workPlanFieldsVisibleToAgents":{"type":"array","description":"The work plan fields visible to agents whenever work plan preferences are made","items":{"type":"string","enum":["Name","PaidHours"]}}},"description":"Create work plan bid model"},"WorkPlanBidListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkPlanBid"}}}},"ListWrapperAgentWorkPlanField":{"type":"object","properties":{"values":{"type":"array","items":{"type":"string","enum":["Name","PaidHours"]}}}},"UpdateWorkPlanBid":{"type":"object","properties":{"name":{"type":"string","description":"The name of the work plan bid"},"forecast":{"description":"The selected forecast in this work plan bid","$ref":"#/definitions/BuShortTermForecastWeekReference"},"bidWindowStartDate":{"type":"string","format":"date","description":"The bid start date where agents start participate in work plan bidding in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"bidWindowEndDate":{"type":"string","format":"date","description":"The bid end date in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"effectiveDate":{"type":"string","format":"date","description":"The date when agents will be assigned to the new work plan in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"agentRankingType":{"type":"string","description":"The type of agent ranking selected for this bid","enum":["HireDate","Performance"]},"rankingTiebreakerType":{"type":"string","description":"Ranking tiebreaker","enum":["HireDate","Performance","Custom","RandomlyAssign"]},"workPlanFieldsVisibleToAgents":{"description":"The work plan fields visible to agents whenever work plan preferences are made","$ref":"#/definitions/ListWrapperAgentWorkPlanField"},"status":{"type":"string","description":"The state of the bid","enum":["Draft","Locked","Optimized","Scheduled","Open","Closed","Processed","Published"]}},"description":"Update work plan bid model"},"CopyWorkPlanBid":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The name of the new work plan bid"}}},"Workbin":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Workbin name"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"Workbin description"},"dateCreated":{"type":"string","format":"date-time","description":"The creation date of the Workbin. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The modified date of the Workbin. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"The id of the User who modified the Workbin.","$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkbinQueryEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Workbin"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"},"after":{"type":"string"},"count":{"type":"integer","format":"int32","description":"Count of items returned by the query. Refer to the \"select\" request parameter for more information."}}},"WorkbinQueryRequest":{"type":"object","required":["filters"],"properties":{"pageSize":{"type":"integer","format":"int32","description":"Limit the number of entities to return. It is not guaranteed that the requested number of entities will be filled in a single request. If an `after` key is returned as part of the response it is possible that more entities that match the filter criteria exist. Maximum of 200."},"select":{"type":"string","description":"Specify the value 'Count' for this parameter in order to return only the record count.","enum":["Count"]},"filters":{"type":"array","description":"List of filter objects to be used in the search.","items":{"$ref":"#/definitions/WorkitemFilter"}},"attributes":{"type":"array","description":"List of entity attributes to be retrieved in the result.","items":{"type":"string"}},"after":{"type":"string","description":"The cursor that points to the end of the set of entities that has been returned."},"sort":{"description":"Sort","$ref":"#/definitions/WorkbinQuerySort"}}},"WorkbinQuerySort":{"type":"object","properties":{"name":{"type":"string","description":"Specify an attribute for sorting. It's possible to use an attribute both for sorting and in the query at the same time, but these restrictions apply: Only the operators EQ, LT, LTE, GT, GTE, BETWEEN and BEGINS_WITH are supported and the attribute can't be present in more than one filter.","enum":["dateModified","name"]},"ascending":{"type":"boolean","description":"Sort Ascending"}}},"WorkitemFilter":{"type":"object","required":["name","operator","type","values"],"properties":{"name":{"type":"string","description":"Attribute name."},"type":{"type":"string","description":"Attribute type.","enum":["String","Int"]},"operator":{"type":"string","description":"Filter operator.","enum":["EQ","NEQ","GT","LT","GTE","LTE","IN","CONTAINS","BETWEEN","BEGINS_WITH"]},"values":{"type":"array","description":"List of values to be used in the filter.","items":{"type":"string"}}}},"WorkbinUpdate":{"type":"object","properties":{"name":{"type":"string","description":"Workbin name. Valid length between 3 and 256 characters."},"description":{"type":"string","description":"Workbin description. Maximum length of 512 characters."}}},"WorkbinCreate":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Workbin name. Valid length between 3 and 256 characters."},"description":{"type":"string","description":"Workbin description. Maximum length of 512 characters."},"divisionId":{"type":"string","description":"The ID of the division the Workbin belongs to. Defaults to home division ID."}}},"AutoStatusTransitionDetail":{"type":"object","properties":{"nextStatus":{"description":"Next status of auto status transition.","$ref":"#/definitions/WorkitemStatusReference"},"dateOfTransition":{"type":"string","format":"date-time","description":"Date at which auto status transition occurs. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"errorDetails":{"description":"This property will be set if auto status transition is failed.","$ref":"#/definitions/TaskManagementErrorDetails"}}},"ExternalContactReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TaskManagementErrorDetails":{"type":"object","properties":{"code":{"type":"string","description":"System defined error code for the error."},"message":{"type":"string","description":"Error message."}}},"WorkbinReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Workitem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Workitem."},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"type":{"description":"The Worktype of the Workitem.","$ref":"#/definitions/WorktypeReference"},"description":{"type":"string","description":"The description of the Workitem."},"language":{"description":"The language of the Workitem.","$ref":"#/definitions/LanguageReference"},"utilizationLabel":{"description":"The utilization label of the Workitem.","$ref":"#/definitions/WorkitemUtilizationLabelReference"},"priority":{"type":"integer","format":"int32","description":"The priority of the Workitem. The valid range is between -25,000,000 and 25,000,000."},"dateCreated":{"type":"string","format":"date-time","description":"The creation date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The modified date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateDue":{"type":"string","format":"date-time","description":"The due date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateExpires":{"type":"string","format":"date-time","description":"The expiry date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"durationSeconds":{"type":"integer","format":"int32","description":"The estimated duration in seconds to complete the workitem."},"ttl":{"type":"integer","format":"int32","description":"The time to live of the Workitem in seconds."},"status":{"description":"The current Status of the Workitem.","$ref":"#/definitions/WorkitemStatusReference"},"statusCategory":{"type":"string","description":"The Category of the current Status of the Workitem.","enum":["Open","InProgress","Waiting","Closed","Unknown"]},"dateStatusChanged":{"type":"string","format":"date-time","description":"The State change date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateClosed":{"type":"string","format":"date-time","description":"The date the Workitem was closed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"workbin":{"description":"The Workbin that contains the Workitem.","$ref":"#/definitions/WorkbinReference"},"reporter":{"description":"The reporter of the Workitem.","$ref":"#/definitions/UserReferenceWithName"},"assignee":{"description":"The assignee of the Workitem.","$ref":"#/definitions/UserReferenceWithName"},"externalContact":{"description":"The external contact of the Workitem.","$ref":"#/definitions/ExternalContactReference"},"externalTag":{"type":"string","description":"The external tag of the Workitem."},"modifiedBy":{"description":"The User who modified the Workitem.","$ref":"#/definitions/UserReference"},"queue":{"description":"The Workitems queue.","$ref":"#/definitions/WorkitemQueueReference"},"assignmentState":{"type":"string","description":"The assignment state of the workitem.","enum":["Unknown","AcdStarted","Alerting","AlertTimeout","AcdCancelled","Terminated","Idle","Declined","Connected","Disconnected","Parked","Held","AcdExpired"]},"dateAssignmentStateChanged":{"type":"string","format":"date-time","description":"The assignment state change date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"alertTimeoutSeconds":{"type":"integer","format":"int32","description":"The duration in seconds before an alert will timeout."},"skills":{"type":"array","description":"The skills of the Workitem.","items":{"$ref":"#/definitions/RoutingSkillReference"}},"preferredAgents":{"type":"array","description":"The preferred agents of the Workitem.","items":{"$ref":"#/definitions/UserReference"}},"autoStatusTransition":{"type":"boolean","description":"Set it to false to disable auto status transition. By default, it is enabled."},"schema":{"description":"The schema defining the custom fields of the Workitem. The schema is inherited from the Workitems Worktype at creation time.","$ref":"#/definitions/WorkitemSchema"},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by the Workitem.","additionalProperties":{"type":"object"}},"autoStatusTransitionDetail":{"description":"Auto status transition details of Workitem.","$ref":"#/definitions/AutoStatusTransitionDetail"},"scoredAgents":{"type":"array","description":"A list of scored agents for the Workitem.","items":{"$ref":"#/definitions/WorkitemScoredAgent"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemQueueReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemSchema":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"version":{"type":"integer","format":"int32","description":"The version of the Workitem custom attribute schema."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemScoredAgent":{"type":"object","properties":{"agent":{"description":"The agent","$ref":"#/definitions/UserReference"},"score":{"type":"integer","format":"int32","description":"Agent's score for the workitem, from 0 - 100, higher being better"}}},"WorkitemStatusReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemUtilizationLabelReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorktypeReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemCreate":{"type":"object","required":["name","typeId"],"properties":{"name":{"type":"string","description":"The name of the Workitem. Valid length between 3 and 256 characters."},"priority":{"type":"integer","format":"int32","description":"The priority of the Workitem. The valid range is between -25,000,000 and 25,000,000."},"dateDue":{"type":"string","format":"date-time","description":"The due date of the Workitem. Can not be greater than 365 days from the current time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateExpires":{"type":"string","format":"date-time","description":"The expiry date of the Workitem. Can not be greater than 365 days from the current time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"durationSeconds":{"type":"integer","format":"int32","description":"The estimated duration in seconds to complete the Workitem. Maximum of 365 days."},"ttl":{"type":"integer","format":"int32","description":"The epoch timestamp in seconds specifying the time to live for the Workitem. Can not be greater than 365 days from the current time."},"statusId":{"type":"string","description":"The ID of the Status of the Workitem."},"workbinId":{"type":"string","description":"The ID of Workbin that contains the Workitem."},"autoStatusTransition":{"type":"boolean","description":"Set it to false to disable auto status transition. By default, it is enabled."},"description":{"type":"string","description":"The description of the Workitem. Maximum length of 512 characters."},"typeId":{"type":"string","description":"The ID of the Worktype of the Workitem."},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by the worktype of the workitem.","additionalProperties":{"type":"object"}},"queueId":{"type":"string","description":"The ID of the Workitems queue. Must be a valid UUID."},"assigneeId":{"type":"string","description":"The ID of the assignee of the Workitem. Must be a valid UUID."},"wrapupCode":{"type":"string","description":"The ID of the wrapup. Must be a valid UUID."},"scoredAgents":{"type":"array","description":"A list of scored agents for the Workitem. A workitem can have a maximum of 20 scored agents.","items":{"$ref":"#/definitions/WorkitemScoredAgentRequest"}},"languageId":{"type":"string","description":"The ID of language of the Workitem. Must be a valid UUID."},"utilizationLabelId":{"type":"string","description":"The ID of utilization label of the Workitem. Must be a valid UUID."},"externalContactId":{"type":"string","description":"The ID of the external contact of the Workitem. Must be a valid UUID."},"externalTag":{"type":"string","description":"The external tag of the Workitem."},"skillIds":{"type":"array","description":"The skill IDs of the Workitem. Must be valid UUIDs.","items":{"type":"string"}},"preferredAgentIds":{"type":"array","description":"The preferred agent IDs of the Workitem. Must be valid UUIDs.","items":{"type":"string"}}}},"WorkitemScoredAgentRequest":{"type":"object","properties":{"id":{"type":"string","description":"An agents ID. Must be a valid UUID."},"score":{"type":"integer","format":"int32","description":"Agent's score for the workitem, from 0 - 100, higher being better"}}},"WorkitemQueryJobError":{"type":"object","properties":{"code":{"type":"string","description":"System defined error code for the error."},"message":{"type":"string","description":"Error message for the failed job."}}},"WorkitemQueryJobResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"state":{"type":"string","description":"The state of the query job","enum":["Queued","Running","Succeeded","Failed"]},"dateStarted":{"type":"string","format":"date-time","description":"The date the job was started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateFinished":{"type":"string","format":"date-time","description":"The date the job finished. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"error":{"description":"The error associated with the query job, if the state is Failed","$ref":"#/definitions/WorkitemQueryJobError"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemPagedEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Workitem"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"pageCount":{"type":"integer","format":"int32"}}},"WorkitemQueryJobCreate":{"type":"object","required":["filters"],"properties":{"pageSize":{"type":"integer","format":"int32","description":"The total page size requested. Default 25","minimum":1,"maximum":200},"pageNumber":{"type":"integer","format":"int32","description":"The page number requested","minimum":1},"filters":{"type":"array","description":"List of filter objects to be used in the search.","items":{"$ref":"#/definitions/WorkitemQueryJobFilter"}},"expands":{"type":"array","description":"List of entity attributes to be expanded in the result.","items":{"type":"string","enum":["type","workbin","status","assignee","reporter","queue"]}},"attributes":{"type":"array","description":"List of entity attributes to be retrieved in the result.","items":{"type":"string"}},"sort":{"description":"Sort","$ref":"#/definitions/WorkitemQueryJobSort"}}},"WorkitemQueryJobFilter":{"type":"object","required":["name","operator","values"],"properties":{"name":{"type":"string","description":"Attribute name."},"operator":{"type":"string","description":"Filter operator.","enum":["EQ","NEQ","GT","LT","GTE","LTE","IN","CONTAINS","BETWEEN","BEGINS_WITH"]},"values":{"type":"array","description":"List of values to be used in the filter.","items":{"type":"string"}}}},"WorkitemQueryJobSort":{"type":"object","properties":{"name":{"type":"string","description":"Specify an attribute for sorting.","enum":["dateDue","priority"]},"ascending":{"type":"boolean","description":"Sort Ascending"}}},"WorkitemTerminate":{"type":"object","properties":{"statusId":{"type":"string","description":"The ID of the status the workitem should be updated to when terminating. The status must be a 'Closed' category status."}}},"WorkitemManualAssign":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for this user."}}},"WorkitemUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the Workitem. Valid length between 3 and 256 characters."},"priority":{"type":"integer","format":"int32","description":"The priority of the Workitem. The valid range is between -25,000,000 and 25,000,000."},"dateDue":{"type":"string","format":"date-time","description":"The due date of the Workitem. Can not be greater than 365 days from the current time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateExpires":{"type":"string","format":"date-time","description":"The expiry date of the Workitem. Can not be greater than 365 days from the current time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"durationSeconds":{"type":"integer","format":"int32","description":"The estimated duration in seconds to complete the Workitem. Maximum of 365 days."},"ttl":{"type":"integer","format":"int32","description":"The epoch timestamp in seconds specifying the time to live for the Workitem. Can not be greater than 365 days from the current time."},"statusId":{"type":"string","description":"The ID of the Status of the Workitem."},"workbinId":{"type":"string","description":"The ID of Workbin that contains the Workitem."},"autoStatusTransition":{"type":"boolean","description":"Set it to false to disable auto status transition. By default, it is enabled."},"description":{"type":"string","description":"The description of the Workitem. Maximum length of 512 characters."},"dateClosed":{"type":"string","format":"date-time","description":"The closed date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"assignmentState":{"type":"string","description":"The assignment state of the Workitem.","enum":["Unknown","AcdStarted","Alerting","AlertTimeout","AcdCancelled","Terminated","Idle","Declined","Connected","Disconnected","Parked","Held","AcdExpired"]},"assignmentOperation":{"type":"string","description":"Set this value to AgentAssignmentAlerting and supply an 'assigneeId' to assign the workitem to an agent and alert the agent of the assignment. Set this value to QueueAssignmentAlerting and supply a 'queueId' to route the workitem to an agent who is a member of the queue and alert the agent.","enum":["AgentAssignmentAlerting","QueueAssignmentAlerting"]},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by the worktype of the workitem. If set to {}, the existing keys and values will be removed.","additionalProperties":{"type":"object"}},"queueId":{"type":"string","description":"The ID of the Workitems queue. Must be a valid UUID."},"assigneeId":{"type":"string","description":"The ID of the assignee of the Workitem. If supplied it must be a valid UUID."},"scoredAgents":{"type":"array","description":"A list of scored agents for the Workitem. A workitem can have a maximum of 20 scored agents.","items":{"$ref":"#/definitions/WorkitemScoredAgentRequest"}},"externalContactId":{"type":"string","description":"The ID of the external contact of the Workitem. Must be a valid UUID."},"externalTag":{"type":"string","description":"The external tag of the Workitem."},"skillIds":{"type":"array","description":"The skill IDs of the Workitem. Must be valid UUIDs.","items":{"type":"string"}},"languageId":{"type":"string","description":"The ID of language of the Workitem. Must be a valid UUID."},"utilizationLabelId":{"type":"string","description":"The ID of the utilization label of the Workitem. Must be a valid UUID."},"preferredAgentIds":{"type":"array","description":"The preferred agent IDs of the Workitem. Must be valid UUIDs.","items":{"type":"string"}}}},"WorkitemReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemWrapup":{"type":"object","properties":{"workitem":{"description":"Workitem that the wrapup code has been added to.","$ref":"#/definitions/WorkitemReference"},"wrapupCode":{"description":"The wrapup code used in the workitem.","$ref":"#/definitions/WrapupIdReference"},"modifiedBy":{"description":"The user who added the wrapup code to the workitem.","$ref":"#/definitions/UserReference"},"user":{"description":"The user for whom wrapup code was added. This may be the same as modifiedBy.","$ref":"#/definitions/UserReference"},"dateModified":{"type":"string","format":"date-time","description":"The modified date of the Workitem when the wrapup code was added. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"WrapupIdReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemWrapupUpdate":{"type":"object","required":["action","wrapupCode"],"properties":{"action":{"type":"string","description":"Action to be performed for the wrapup code.","enum":["Add","Remove"]},"wrapupCode":{"type":"string","description":"The wrapup code which will be added/removed."}}},"WorkitemWrapupEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkitemWrapup"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"WorkitemStatus":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"category":{"type":"string","description":"The Category of the Status.","enum":["Open","InProgress","Waiting","Closed","Unknown"]},"destinationStatuses":{"type":"array","description":"The Statuses the Status can transition to.","items":{"$ref":"#/definitions/WorkitemStatusReference"}},"description":{"type":"string","description":"The description of the Status."},"defaultDestinationStatus":{"description":"Default destination status to which this Status will transition to if auto status transition enabled.","$ref":"#/definitions/WorkitemStatusReference"},"statusTransitionDelaySeconds":{"type":"integer","format":"int32","description":"Delay in seconds for auto status transition"},"statusTransitionTime":{"type":"string","format":"local-time","description":"Time is represented as an ISO-8601 string without a timezone. For example: HH:mm:ss.SSS"},"worktype":{"description":"The Worktype containing the Status.","$ref":"#/definitions/WorktypeReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemStatusUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the Status. Valid length between 3 and 256 characters."},"destinationStatusIds":{"type":"array","description":"A list of destination Statuses where a Workitem with this Status can transition to. If the list is empty Workitems with this Status can transition to all other Statuses defined on the Worktype. A Status can have a maximum of 24 destinations.","items":{"type":"string"}},"description":{"type":"string","description":"The description of the Status. Maximum length of 512 characters."},"defaultDestinationStatusId":{"type":"string","description":"Default destination status to which this Status will transition to if auto status transition enabled."},"statusTransitionDelaySeconds":{"type":"integer","format":"int32","description":"Delay in seconds for auto status transition. Required if defaultDestinationStatusId is provided."},"statusTransitionTime":{"type":"string","format":"local-time","description":"Time is represented as an ISO-8601 string without a timezone. For example: HH:mm:ss.SSS"}}},"WorkitemStatusListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/WorkitemStatus"}},"selfUri":{"type":"string","format":"uri"}}},"WorkitemFlowReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemRuleSettings":{"type":"object","properties":{}},"Worktype":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Worktype."},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"The description of the Worktype."},"dateCreated":{"type":"string","format":"date-time","description":"The creation date of the Worktype. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The modified date of the Worktype. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"defaultWorkbin":{"description":"The default Workbin for Workitems created from the Worktype.","$ref":"#/definitions/WorkbinReference"},"defaultStatus":{"description":"The default status for Workitems created from the Worktype.","$ref":"#/definitions/WorkitemStatusReference"},"statuses":{"type":"array","description":"The list of possible statuses for Workitems created from the Worktype.","items":{"$ref":"#/definitions/WorkitemStatus"}},"defaultDurationSeconds":{"type":"integer","format":"int32","description":"The default duration in seconds for Workitems created from the Worktype."},"defaultExpirationSeconds":{"type":"integer","format":"int32","description":"The default expiration time in seconds for Workitems created from the Worktype."},"defaultDueDurationSeconds":{"type":"integer","format":"int32","description":"The default due duration in seconds for Workitems created from the Worktype."},"defaultPriority":{"type":"integer","format":"int32","description":"The default priority for Workitems created from the Worktype. The valid range is between -25,000,000 and 25,000,000."},"defaultLanguage":{"description":"The default language for Workitems created from the Worktype.","$ref":"#/definitions/LanguageReference"},"defaultTtlSeconds":{"type":"integer","format":"int32","description":"The default time to time to live in seconds for Workitems created from the Worktype."},"modifiedBy":{"description":"The id of the User who modified the Worktype.","$ref":"#/definitions/UserReference"},"defaultQueue":{"description":"The default queue for Workitems created from the Worktype.","$ref":"#/definitions/WorkitemQueueReference"},"defaultSkills":{"type":"array","description":"The default skills for Workitems created from the Worktype.","items":{"$ref":"#/definitions/RoutingSkillReference"}},"assignmentEnabled":{"type":"boolean","description":"When set to true, Workitems will be sent to the queue of the Worktype as they are created. Default value is false."},"schema":{"description":"The schema defining the custom attributes for Workitems created from the Worktype.","$ref":"#/definitions/WorkitemSchema"},"serviceLevelTarget":{"type":"integer","format":"int32","description":"The target service level for Workitems created from the Worktype. The default value is 100."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemStatusCreate":{"type":"object","required":["category","name"],"properties":{"name":{"type":"string","description":"The name of the Status. Valid length between 3 and 256 characters."},"category":{"type":"string","description":"The Category of the Status.","enum":["Open","InProgress","Waiting","Closed","Unknown"]},"destinationStatusIds":{"type":"array","description":"A list of destination Statuses where a Workitem with this Status can transition to. If the list is empty Workitems with this Status can transition to all other Statuses defined on the Worktype. A Status can have a maximum of 24 destinations.","items":{"type":"string"}},"description":{"type":"string","description":"The description of the Status. Maximum length of 512 characters."},"defaultDestinationStatusId":{"type":"string","description":"Default destination status to which this Status will transition to if auto status transition enabled."},"statusTransitionDelaySeconds":{"type":"integer","format":"int32","description":"Delay in seconds for auto status transition. Required if defaultDestinationStatusId is provided."},"statusTransitionTime":{"type":"string","format":"local-time","description":"Time is represented as an ISO-8601 string without a timezone. For example: HH:mm:ss.SSS"}}},"WorktypeQueryEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Worktype"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"},"after":{"type":"string"},"count":{"type":"integer","format":"int32","description":"Count of items returned by the query. Refer to the \"select\" request parameter for more information."}}},"WorktypeQueryRequest":{"type":"object","required":["filters"],"properties":{"pageSize":{"type":"integer","format":"int32","description":"Limit the number of entities to return. It is not guaranteed that the requested number of entities will be filled in a single request. If an `after` key is returned as part of the response it is possible that more entities that match the filter criteria exist. Maximum of 200."},"select":{"type":"string","description":"Specify the value 'Count' for this parameter in order to return only the record count.","enum":["Count"]},"filters":{"type":"array","description":"List of filter objects to be used in the search.","items":{"$ref":"#/definitions/WorkitemFilter"}},"attributes":{"type":"array","description":"List of entity attributes to be retrieved in the result.","items":{"type":"string"}},"after":{"type":"string","description":"The cursor that points to the end of the set of entities that has been returned."},"sort":{"description":"Sort","$ref":"#/definitions/WorktypeQuerySort"}}},"WorktypeQuerySort":{"type":"object","properties":{"name":{"type":"string","description":"Specify an attribute for sorting. It's possible to use an attribute both for sorting and in the query at the same time, but these restrictions apply: Only the operators EQ, LT, LTE, GT, GTE, BETWEEN and BEGINS_WITH are supported and the attribute can't be present in more than one filter.","enum":["dateModified","name"]},"ascending":{"type":"boolean","description":"Sort Ascending"}}},"WorktypeUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the Worktype. Valid length between 3 and 256 characters."},"defaultWorkbinId":{"type":"string","description":"The ID of the default Workbin for Workitems created from the Worktype."},"defaultDurationSeconds":{"type":"integer","format":"int32","description":"The default duration in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultExpirationSeconds":{"type":"integer","format":"int32","description":"The default expiration time in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultDueDurationSeconds":{"type":"integer","format":"int32","description":"The default due duration in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultPriority":{"type":"integer","format":"int32","description":"The default priority for Workitems created from the Worktype. The valid range is between -25,000,000 and 25,000,000."},"defaultTtlSeconds":{"type":"integer","format":"int32","description":"The default time to time to live in seconds for Workitems created from the Worktype. The valid range is between 1 and 365 days."},"assignmentEnabled":{"type":"boolean","description":"When set to true, Workitems will be sent to the queue of the Worktype as they are created. Default value is false."},"schemaId":{"type":"string","description":"The ID of the custom attribute schema for Workitems created from the Worktype. Must be a valid UUID."},"serviceLevelTarget":{"type":"integer","format":"int32","description":"The target service level for Workitems created from the Worktype. The default value is 100.","minimum":1,"maximum":100},"description":{"type":"string","description":"The description of the Worktype. Maximum length of 512 characters."},"defaultStatusId":{"type":"string","description":"The ID of the default status for Workitems created from the Worktype."},"schemaVersion":{"type":"integer","format":"int32","description":"The version of the Worktypes custom attribute schema. The latest schema version will be used if this property is not set."},"defaultLanguageId":{"type":"string","description":"The ID of the default language for Workitems created from the Worktype. Must be a valid UUID."},"defaultSkillIds":{"type":"array","description":"The IDs of the default skills for Workitems created from the Worktype. Must be valid UUIDs. Maximum of 20 IDs","items":{"type":"string"}},"defaultQueueId":{"type":"string","description":"The ID of the default queue for Workitems created from the Worktype. Must be a valid UUID."}}},"WorktypeCreate":{"type":"object","required":["defaultWorkbinId","name"],"properties":{"name":{"type":"string","description":"The name of the Worktype. Valid length between 3 and 256 characters."},"defaultWorkbinId":{"type":"string","description":"The ID of the default Workbin for Workitems created from the Worktype."},"defaultDurationSeconds":{"type":"integer","format":"int32","description":"The default duration in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultExpirationSeconds":{"type":"integer","format":"int32","description":"The default expiration time in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultDueDurationSeconds":{"type":"integer","format":"int32","description":"The default due duration in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultPriority":{"type":"integer","format":"int32","description":"The default priority for Workitems created from the Worktype. The valid range is between -25,000,000 and 25,000,000."},"defaultTtlSeconds":{"type":"integer","format":"int32","description":"The default time to time to live in seconds for Workitems created from the Worktype. The valid range is between 1 and 365 days."},"assignmentEnabled":{"type":"boolean","description":"When set to true, Workitems will be sent to the queue of the Worktype as they are created. Default value is false."},"schemaId":{"type":"string","description":"The ID of the custom attribute schema for Workitems created from the Worktype. Must be a valid UUID."},"serviceLevelTarget":{"type":"integer","format":"int32","description":"The target service level for Workitems created from the Worktype. The default value is 100.","minimum":1,"maximum":100},"description":{"type":"string","description":"The description of the Worktype. Maximum length of 512 characters."},"divisionId":{"type":"string","description":"The ID of the division the Worktype belongs to. Defaults to the default Workbin division ID. The Worktype must be in the same division as its default Workbin."},"disableDefaultStatusCreation":{"type":"boolean","description":"Set to true to disable default status creation. Default statuses are created with the Worktype by default"},"schemaVersion":{"type":"integer","format":"int32","description":"The version of the Worktypes custom attribute schema. The latest schema version will be used if this property is not set."},"defaultQueueId":{"type":"string","description":"The ID of the default queue for Workitems created from the Worktype. Must be a valid UUID."},"defaultLanguageId":{"type":"string","description":"The ID of the default language for Workitems created from the Worktype. Must be a valid UUID."},"defaultSkillIds":{"type":"array","description":"The IDs of the default skills for Workitems created from the Worktype. Must be valid UUIDs. Maximum of 20 IDs","items":{"type":"string"}}}},"WorkitemOnAttributeChangeCondition":{"type":"object","required":["attribute","newValue"],"properties":{"attribute":{"type":"string","description":"The name of the workitem attribute whose change will be evaluated as part of the rule.","enum":["statusId"]},"newValue":{"type":"string","description":"The new value of the attribute. If the attribute is updated to this value this part of the condition will be met."},"oldValue":{"type":"string","description":"The old value of the attribute. If the attribute was updated from this value this part of the condition will be met."}}},"WorkitemOnAttributeChangeRule":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string","description":"The type of the rule.","enum":["OnCreate","OnAttributeChange"]},"action":{"description":"The rules action. If the condition criteria is met this action will be executed.","$ref":"#/definitions/WorkitemRuleAction"},"worktype":{"description":"The Worktype containing the rule.","$ref":"#/definitions/WorktypeReference"},"condition":{"description":"The rules condition. If the condition criteria is met the rules action will be executed.","$ref":"#/definitions/WorkitemOnAttributeChangeCondition"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemRuleAction":{"type":"object","properties":{"type":{"type":"string","enum":["LaunchFlow"]}}},"WorkitemOnAttributeChangeConditionUpdate":{"type":"object","required":["attribute","newValue"],"properties":{"attribute":{"type":"string","description":"The name of the workitem attribute whose change will be evaluated as part of the rule.","enum":["statusId"]},"newValue":{"type":"string","description":"The new value of the attribute. If the attribute is updated to this value this part of the condition will be met."},"oldValue":{"type":"string","description":"The old value of the attribute. If the attribute was updated from this value this part of the condition will be met."}}},"WorkitemOnAttributeChangeRuleUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the rule."},"condition":{"description":"The rules condition. If the condition criteria is met the rules action will be executed.","$ref":"#/definitions/WorkitemOnAttributeChangeConditionUpdate"}}},"WorkitemOnAttributeChangeRuleCreate":{"type":"object","required":["condition","name"],"properties":{"name":{"type":"string","description":"The name of the rule."},"condition":{"description":"The rules condition. If the condition criteria is met the rules action will be executed.","$ref":"#/definitions/WorkitemOnAttributeChangeCondition"}}},"WorkitemOnAttributeChangeRuleListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkitemOnAttributeChangeRule"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"},"after":{"type":"string"}}},"WorkitemOnCreateRule":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string","description":"The type of the rule.","enum":["OnCreate","OnAttributeChange"]},"action":{"description":"The rules action. 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For example: P1D or P1DT12H"},"timeZone":{"type":"string","description":"Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"groupBy":{"type":"array","description":"Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. 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This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/ConversationAggregateQueryFilter"},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nBlindTransferred","nBotInteractions","nCobrowseSessions","nConnected","nConsult","nConsultTransferred","nError","nOffered","nOutbound","nOutboundAbandoned","nOutboundAttempted","nOutboundConnected","nOverSla","nStateTransitionError","nTransferred","oExternalMediaCount","oMediaCount","oMessageCount","oMessageSegmentCount","oMessageTurn","oServiceLevel","oServiceTarget","tAbandon","tAcd","tActiveCallback","tActiveCallbackComplete","tAcw","tAgentResponseTime","tAlert","tAnswered","tBarging","tCoaching","tCoachingComplete","tConnected","tContacting","tDialing","tFirstConnect","tFirstDial","tFlowOut","tHandle","tHeld","tHeldComplete","tIvr","tMonitoring","tMonitoringComplete","tNotResponding","tPark","tParkComplete","tShortAbandon","tTalk","tTalkComplete","tUserResponseTime","tVoicemail","tWait"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/ConversationAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. Choosing \"eventTime\" uses the actual time of the data event.","enum":["eventTime"]},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"}}},"ConversationAsyncAggregateQueryResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/ConversationAggregateDataContainer"}},"cursor":{"type":"string","description":"Cursor token to retrieve next page"}}},"EvaluationAsyncAggregateQueryResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/EvaluationAggregateDataContainer"}},"cursor":{"type":"string","description":"Cursor token to retrieve next page"}}},"EvaluationAsyncAggregationQuery":{"type":"object","required":["interval","metrics"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. 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Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group.","items":{"type":"string","enum":["assigneeApplicable","assigneeId","calibrationId","contextId","conversationId","divisionId","evaluationContextId","evaluationId","evaluatorId","formId","mediaType","queueId","released","rescored","teamId","userId"]}},"filter":{"description":"Behaves like a SQL WHERE clause. This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/EvaluationAggregateQueryFilter"},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nEvaluations","nEvaluationsDeleted","nEvaluationsRescored","oTotalCriticalScore","oTotalScore"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/EvaluationAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. Choosing \"eventTime\" uses the actual time of the data event.","enum":["conversationStart","evaluationCreatedDate","evaluationReleaseDate","eventTime"]},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"}}},"FlowExecutionAsyncAggregationQuery":{"type":"object","required":["interval","metrics"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"granularity":{"type":"string","description":"Granularity aggregates metrics into subpartitions within the time interval specified. The default granularity is the same duration as the interval. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"timeZone":{"type":"string","description":"Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"groupBy":{"type":"array","description":"Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group.","items":{"type":"string","enum":["divisionId","flowId","flowObjectId","flowVersion"]}},"filter":{"description":"Behaves like a SQL WHERE clause. This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/FlowExecutionAggregateQueryFilter"},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nFlowExecutions"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/FlowExecutionAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. Choosing \"eventTime\" uses the actual time of the data event.","enum":["eventTime"]},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"}}},"FlowExecutionAsyncAggregateQueryResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/FlowExecutionAggregateDataContainer"}},"cursor":{"type":"string","description":"Cursor token to retrieve next page"}}},"FlowAsyncAggregationQuery":{"type":"object","required":["interval","metrics"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"granularity":{"type":"string","description":"Granularity aggregates metrics into subpartitions within the time interval specified. The default granularity is the same duration as the interval. 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Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group.","items":{"type":"string","enum":["activeRouting","activeSkillId","addressFrom","addressTo","agentAssistantId","agentBullseyeRing","agentOwned","agentRank","agentScore","ani","assignerId","authenticated","conversationId","conversationInitiator","convertedFrom","convertedTo","customerParticipation","deliveryStatus","destinationAddress","direction","disconnectType","divisionId","dnis","edgeId","eligibleAgentCount","endingLanguage","entryReason","entryType","errorCode","exitReason","extendedDeliveryStatus","externalContactId","externalMediaCount","externalOrganizationId","externalTag","firstQueue","flaggedReason","flowId","flowInType","flowMilestoneId","flowName","flowOutType","flowOutcome","flowOutcomeId","flowOutcomeValue","flowSubType","flowType","flowVersion","groupId","interactionType","journeyActionId","journeyActionMapId","journeyActionMapVersion","journeyCustomerId","journeyCustomerIdType","journeyCustomerSessionId","journeyCustomerSessionIdType","knowledgeBaseId","mediaCount","mediaType","messageType","originatingDirection","outboundCampaignId","outboundContactId","outboundContactListId","participantName","peerId","proposedAgentId","provider","purpose","queueId","recognitionFailureReason","remote","removedSkillId","requestedLanguageId","requestedRouting","requestedRoutingSkillId","roomId","routingPriority","routingRing","routingRule","routingRuleType","scoredAgentId","selectedAgentId","selectedAgentRank","selfServed","sessionDnis","sessionId","startingLanguage","stationId","teamId","transferTargetAddress","transferTargetName","transferType","usedRouting","userId","videoPresent","waitingInteractionCount","wrapUpCode"]}},"filter":{"description":"Behaves like a SQL WHERE clause. This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/FlowAggregateQueryFilter"},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nFlow","nFlowMilestone","nFlowOutcome","nFlowOutcomeFailed","oFlowMilestone","tFlow","tFlowDisconnect","tFlowExit","tFlowOutcome"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/FlowAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. Choosing \"eventTime\" uses the actual time of the data event.","enum":["eventTime"]},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"}}},"FlowAsyncAggregateQueryResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/FlowAggregateDataContainer"}},"cursor":{"type":"string","description":"Cursor token to retrieve next page"}}},"JourneyAsyncAggregationQuery":{"type":"object","required":["interval","metrics"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"granularity":{"type":"string","description":"Granularity aggregates metrics into subpartitions within the time interval specified. The default granularity is the same duration as the interval. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"timeZone":{"type":"string","description":"Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"groupBy":{"type":"array","description":"Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group.","items":{"type":"string","enum":["containsAllCondition","containsAnyCondition","endsWithCondition","equalCondition","journeyActionId","journeyActionMapId","journeyActionMapVersion","journeyActionMediaType","journeyActionTargetId","journeyActionTemplateId","journeyBlockingActionMapId","journeyBlockingEmergencyScheduleGroupId","journeyBlockingReason","journeyBlockingScheduleGroupId","journeyDeviceCategory","journeyDeviceType","journeyFrequencyCapReason","journeyIpGeolocationCountry","journeyOutcomeId","journeySegmentId","journeySegmentScope","journeySessionId","journeySessionSegmentId","journeySessionType","notContainsAllCondition","notContainsAnyCondition","notEqualCondition","startsWithCondition","touchpointActionMapId","touchpointAgentId","touchpointAttributionScope","touchpointChannelMessageType","touchpointChannelPlatform","touchpointChannelType","touchpointConversationId","touchpointInteractionType","touchpointQueueId","touchpointRequestedRouting","touchpointUsedRouting","touchpointWrapupCode"]}},"filter":{"description":"Behaves like a SQL WHERE clause. This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/JourneyAggregateQueryFilter"},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nDistinctJourneyActions","nDistinctJourneySessions","nJourneyActionsBlocked","nJourneyOutcomesAchieved","nJourneyOutcomesAttributed","nJourneySegmentsAssigned","nJourneySessions","nWebActionsAbandoned","nWebActionsAccepted","nWebActionsEngaged","nWebActionsErrored","nWebActionsFrequencyCapReached","nWebActionsIgnored","nWebActionsOffered","nWebActionsOfferedOutsideSchedule","nWebActionsQualified","nWebActionsQualifiedOutsideSchedule","nWebActionsRejected","nWebActionsStarted","nWebActionsTimedout","oJourneyOutcomeTouchpointValue","oJourneyOutcomeValue"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/JourneyAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. Choosing \"eventTime\" uses the actual time of the data event.","enum":["eventTime"]},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"}}},"JourneyAsyncAggregateQueryResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/JourneyAggregateDataContainer"}},"cursor":{"type":"string","description":"Cursor token to retrieve next page"}}},"KnowledgeAsyncAggregateQueryResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/KnowledgeAggregateDataContainer"}},"cursor":{"type":"string","description":"Cursor token to retrieve next page"}}},"KnowledgeAsyncAggregationQuery":{"type":"object","required":["interval","metrics"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"granularity":{"type":"string","description":"Granularity aggregates metrics into subpartitions within the time interval specified. The default granularity is the same duration as the interval. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"timeZone":{"type":"string","description":"Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"groupBy":{"type":"array","description":"Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group.","items":{"type":"string","enum":["agentAssistantId","appDeploymentId","appType","conversationChannelType","conversationId","documentEngagementType","externalContactId","feedbackCategory","feedbackId","feedbackRating","feedbackRatingType","feedbackRatingValue","feedbackReason","feedbackType","hasComment","hasSearch","knowledgeBaseDocumentId","knowledgeBaseDocumentVariationId","knowledgeBaseDocumentVersionId","knowledgeBaseId","languageCode","mediaType","presentedDocumentsCount","queryType","queueId","searchId","searchQuery","selfServed","sessionId","surfacingMethod","userId"]}},"filter":{"description":"Behaves like a SQL WHERE clause. This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/KnowledgeAggregateQueryFilter"},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nDistinctKnowledgeSessions","nKnowledgeDocumentCopied","nKnowledgeDocumentFeedback","nKnowledgeDocumentPresented","nKnowledgeDocumentSurfaced","nKnowledgeDocumentViewed","nKnowledgeSearch","nKnowledgeSearchAnswered","nKnowledgeSearchFeedback","nKnowledgeSearchUnanswered","nKnowledgeSessions","oKnowledgeDocumentQuery","oKnowledgeDocumentQuerySelfServed","oKnowledgeSearch"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/KnowledgeAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. Choosing \"eventTime\" uses the actual time of the data event.","enum":["eventTime"]},"queryType":{"type":"string","description":"Query type to use. Use groupBy for all matching results, and topN for just top N results for the requested metric (group by exactly 1 dimension)","enum":["groupBy","topN"]},"limit":{"type":"integer","format":"int32","description":"How many results you want in the topN list. Only applicable for topN query type."},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"}}},"ResolutionAggregateQueryClause":{"type":"object","required":["predicates","type"],"properties":{"type":{"type":"string","description":"Boolean operation to apply to the provided predicates","enum":["and","or"]},"predicates":{"type":"array","description":"Like a three-word sentence: (attribute-name) (operator) (target-value).","items":{"$ref":"#/definitions/ResolutionAggregateQueryPredicate"}}}},"ResolutionAggregateQueryFilter":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Boolean operation to apply to the provided predicates and clauses","enum":["and","or"]},"clauses":{"type":"array","description":"Boolean 'and/or' logic with up to two-levels of nesting","items":{"$ref":"#/definitions/ResolutionAggregateQueryClause"}},"predicates":{"type":"array","description":"Like a three-word sentence: (attribute-name) (operator) (target-value).","items":{"$ref":"#/definitions/ResolutionAggregateQueryPredicate"}}}},"ResolutionAggregateQueryPredicate":{"type":"object","properties":{"type":{"type":"string","description":"Optional type, can usually be inferred","enum":["dimension","property","metric"]},"dimension":{"type":"string","description":"Left hand side for dimension predicates","enum":["conversationId","mediaType","queueId","requestedRouting","usedRouting","userId"],"x-genesys-entity-type":{"value":"DIMENSION_TYPE"}},"operator":{"type":"string","description":"Optional operator, default is matches","enum":["matches","exists","notExists"]},"value":{"type":"string","description":"Right hand side for dimension predicates","x-genesys-entity-type":{"value":"DIMENSION_SELECTOR"}},"range":{"description":"Right hand side for dimension predicates","$ref":"#/definitions/NumericRange"}}},"ResolutionAggregationView":{"type":"object","required":["function","name","target"],"properties":{"target":{"type":"string","description":"Target metric name","enum":["nNextContactAvoided"]},"name":{"type":"string","description":"A unique name for this view. Must be distinct from other views and built-in metric names."},"function":{"type":"string","description":"Type of view you wish to create","enum":["rangeBound"]},"range":{"description":"Range of numbers for slicing up data","$ref":"#/definitions/AggregationRange"}}},"ResolutionAsyncAggregationQuery":{"type":"object","required":["interval","metrics"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"granularity":{"type":"string","description":"Granularity aggregates metrics into subpartitions within the time interval specified. The default granularity is the same duration as the interval. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"timeZone":{"type":"string","description":"Time zone context used to calculate response intervals (this allows resolving DST changes). The interval offset is used even when timeZone is specified. Default is UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"groupBy":{"type":"array","description":"Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group.","items":{"type":"string","enum":["conversationId","mediaType","queueId","requestedRouting","usedRouting","userId"]}},"filter":{"description":"Behaves like a SQL WHERE clause. This is ANDed with the interval parameter. 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Choosing \"eventTime\" uses the actual time of the data event.","enum":["eventTime"]},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"}}},"ResolutionAggregateDataContainer":{"type":"object","properties":{"group":{"type":"object","description":"A mapping from dimension to value","additionalProperties":{"type":"string"}},"data":{"type":"array","items":{"$ref":"#/definitions/StatisticalResponse"}}}},"ResolutionAsyncAggregateQueryResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/ResolutionAggregateDataContainer"}},"cursor":{"type":"string","description":"Cursor token to retrieve next page"}}},"SurveyAsyncAggregationQuery":{"type":"object","required":["interval","metrics"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. 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Try again later."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["conversations"]}],"x-inin-requires-permissions":{"type":"ANY","permissions":["conversation:call:pull","conversation:call:assign","conversation:callback:pull","conversation:callback:assign","conversation:webchat:pull","conversation:webchat:assign","conversation:email:pull","conversation:email:assign","conversation:message:pull","conversation:message:assign"]},"x-purecloud-method-name":"postConversationAssign"}},"/api/v2/conversations/{conversationId}/tags":{"put":{"tags":["Conversations"],"summary":"Update the tags on a conversation.","description":"","operationId":"putConversationTags","produces":["application/json"],"parameters":[{"name":"conversationId","in":"path","description":"conversation ID","required":true,"type":"string"},{"in":"body","name":"body","description":"Conversation Tags","required":true,"schema":{"$ref":"#/definitions/ConversationTagsUpdate"}}],"responses":{"202":{"description":"The tags update request was accepted.","schema":{"type":"string"}},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"The request could not be understood by the server due to malformed syntax.","response.entity.too.large":"The response is over the size limit. 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Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s in at least one of the following division(s): %s"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"conversation.error.conversation.not.found":"The conversation does not exist.","not.found":"The requested resource was not found."}},"408":{"description":"The client did not produce a request within the server timeout limit. 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Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. 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Please try again."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["routing"]}],"deprecated":true,"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:edit","routing:queueMember:manage"]},"x-purecloud-method-name":"deleteRoutingQueueUser"},"patch":{"tags":["Routing"],"summary":"DEPRECATED: use PATCH /routing/queues/{queueId}/members/{memberId}. Update the ring number OR joined status for a User in a Queue.","description":"","operationId":"patchRoutingQueueUser","produces":["application/json"],"parameters":[{"name":"queueId","in":"path","description":"Queue ID","required":true,"type":"string"},{"name":"memberId","in":"path","description":"Member ID","required":true,"type":"string"},{"in":"body","name":"body","description":"Queue Member","required":true,"schema":{"$ref":"#/definitions/QueueMember"}}],"responses":{"202":{"description":"User update has been accepted"},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"Invalid request data. Make sure the joined OR ringNumber property is specified.","response.entity.too.large":"The response is over the size limit. Reduce pageSize or expand list to reduce response size if applicable","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.query.param.value":"Value [%s] is not valid for parameter [%s]. Allowable values are: %s","client.failed.request":"The client did not produce a request with valid end of stream signaling. This can be caused by poor network connection and/or client behavior.","invalid.property":"Value [%s] is not a valid property for object [%s]","invalid.id":"A non-UUID value was specified for an ID field.","constraint.validation":"%s","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"At least one of the required division permissions is missing"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found.","resource.not.found":"The resource could not be found."}},"408":{"description":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"client.timeout":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads."}},"409":{"description":"The request conflicts with the current state of the target resource.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.conflict":"The request conflicts with the current state of the target resource."}},"413":{"description":"The request is over the size limit. Maximum bytes: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Maximum bytes: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests.retry.after":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"The server encountered an unexpected condition which prevented it from fulfilling the request."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["routing"]}],"deprecated":true,"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:edit","routing:queueMember:manage"]},"x-purecloud-method-name":"patchRoutingQueueUser"}},"/api/v2/routing/queues/{queueId}/users":{"get":{"tags":["Routing"],"summary":"DEPRECATED: use GET /routing/queues/{queueId}/members. Get the members of this queue.","description":"","operationId":"getRoutingQueueUsers","produces":["application/json"],"parameters":[{"name":"queueId","in":"path","description":"Queue ID","required":true,"type":"string"},{"name":"pageNumber","in":"query","required":false,"type":"integer","default":1,"format":"int32"},{"name":"pageSize","in":"query","description":"Max value is 100","required":false,"type":"integer","default":25,"format":"int32"},{"name":"sortOrder","in":"query","description":"Note: results are sorted by name.","required":false,"type":"string","default":"asc","enum":["asc","desc"]},{"name":"expand","in":"query","description":"Which fields, if any, to expand.","required":false,"type":"array","items":{"type":"string","enum":["routingStatus","presence","integrationPresence","conversationSummary","outOfOffice","geolocation","station","authorization","lasttokenissued","authorization.unusedRoles","team","workPlanBidRanks","externalContactsSettings","profileSkills","certifications","locations","groups","skills","languages","languagePreference","employerInfo","biography","dateLastLogin"]},"collectionFormat":"multi"},{"name":"joined","in":"query","description":"Filter by joined status","required":false,"type":"boolean"},{"name":"name","in":"query","description":"Filter by queue member name","required":false,"type":"string"},{"name":"profileSkills","in":"query","description":"Filter by profile skill","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"},{"name":"skills","in":"query","description":"Filter by skill","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"},{"name":"languages","in":"query","description":"Filter by language","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"},{"name":"routingStatus","in":"query","description":"Filter by routing status","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"},{"name":"presence","in":"query","description":"Filter by presence","required":false,"type":"array","items":{"type":"string"},"collectionFormat":"multi"}],"responses":{"200":{"description":"successful operation","schema":{"$ref":"#/definitions/QueueMemberEntityListingV1"}},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"The request could not be understood by the server due to malformed syntax.","response.entity.too.large":"The response is over the size limit. Reduce pageSize or expand list to reduce response size if applicable","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.query.param.value":"Value [%s] is not valid for parameter [%s]. Allowable values are: %s","invalid.property":"Value [%s] is not a valid property for object [%s]","invalid.id":"A non-UUID value was specified for an ID field.","constraint.validation":"%s","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s","invalid.page.number":"Invalid page number specified."}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"At least one of the required division permissions is missing"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found.","resource.not.found":"The resource could not be found."}},"408":{"description":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"client.timeout":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads."}},"409":{"description":"The request conflicts with the current state of the target resource.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.conflict":"The request conflicts with the current state of the target resource."}},"413":{"description":"The request is over the size limit. Maximum bytes: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Maximum bytes: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests.retry.after":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"The server encountered an unexpected condition which prevented it from fulfilling the request."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"external.service.error":"The server is currently unable to handle the request .","service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["routing","routing:readonly"]}],"deprecated":true,"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:view","routing:queueMember:manage"]},"x-purecloud-method-name":"getRoutingQueueUsers"},"post":{"tags":["Routing"],"summary":"DEPRECATED: use POST /routing/queues/{queueId}/members. Bulk add or delete up to 100 queue members.","description":"","operationId":"postRoutingQueueUsers","produces":["application/json"],"parameters":[{"name":"queueId","in":"path","description":"Queue ID","required":true,"type":"string"},{"in":"body","name":"body","description":"Queue Members","required":true,"schema":{"type":"array","items":{"$ref":"#/definitions/WritableEntity"}}},{"name":"delete","in":"query","description":"True to delete queue members","required":false,"type":"boolean","default":false}],"responses":{"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"Invalid request data. Make sure you submit a valid number of queue members.","response.entity.too.large":"The response is over the size limit. Reduce pageSize or expand list to reduce response size if applicable","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.query.param.value":"Value [%s] is not valid for parameter [%s]. Allowable values are: %s","client.failed.request":"The client did not produce a request with valid end of stream signaling. This can be caused by poor network connection and/or client behavior.","invalid.property":"Value [%s] is not a valid property for object [%s]","queue.size.limit":"Adding all requested members would exceed queue member limit.","invalid.id":"A non-UUID value was specified for an ID field.","constraint.validation":"%s","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"At least one of the required division permissions is missing"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found.","resource.not.found":"Specified queue could not be found."}},"408":{"description":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"client.timeout":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads."}},"409":{"description":"The request conflicts with the current state of the target resource.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.conflict":"The request conflicts with the current state of the target resource."}},"413":{"description":"The request is over the size limit. Maximum bytes: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Maximum bytes: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests.retry.after":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"An internal server error occurred. Please try again."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}},"default":{"description":"successful operation"}},"security":[{"PureCloud OAuth":["routing"]}],"deprecated":true,"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:edit","routing:queueMember:manage"]},"x-purecloud-method-name":"postRoutingQueueUsers"},"patch":{"tags":["Routing"],"summary":"DEPRECATED: use PATCH /routing/queues/{queueId}/members. 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For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.query.param.value":"Value [%s] is not valid for parameter [%s]. Allowable values are: %s","client.failed.request":"The client did not produce a request with valid end of stream signaling. This can be caused by poor network connection and/or client behavior.","invalid.property":"Value [%s] is not a valid property for object [%s]","invalid.id":"A non-UUID value was specified for an ID field.","constraint.validation":"%s","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"At least one of the required division permissions is missing"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found.","resource.not.found":"Specified queue could not be found."}},"408":{"description":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"client.timeout":"The client did not produce a request within the server timeout limit. This can be caused by a slow network connection and/or large payloads."}},"409":{"description":"The request conflicts with the current state of the target resource.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.conflict":"The request conflicts with the current state of the target resource."}},"413":{"description":"The request is over the size limit. Maximum bytes: %s","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"request.entity.too.large":"The request is over the size limit. Maximum bytes: %s"}},"415":{"description":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"unsupported.media.type":"Unsupported Media Type - Unsupported or incorrect media type, such as an incorrect Content-Type value in the header."}},"429":{"description":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"too.many.requests.retry.after":"Rate limit exceeded the maximum. Retry the request in [%s] seconds","too.many.requests":"Rate limit exceeded the maximum [%s] requests within [%s] seconds"}},"500":{"description":"The server encountered an unexpected condition which prevented it from fulfilling the request.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"internal.server.error":"The server encountered an unexpected condition which prevented it from fulfilling the request."}},"503":{"description":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance).","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"service.unavailable":"Service Unavailable - The server is currently unavailable (because it is overloaded or down for maintenance)."}},"504":{"description":"The request timed out.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.request.timeout":"Authentication request timeout.","request.timeout":"The request timed out."}}},"security":[{"PureCloud OAuth":["routing"]}],"deprecated":true,"x-inin-requires-permissions":{"type":"ANY","permissions":["routing:queue:edit","routing:queueMember:manage"]},"x-purecloud-method-name":"patchRoutingQueueUsers"}},"/api/v2/routing/queues/{queueId}/assistant":{"get":{"tags":["Routing"],"summary":"Get an assistant associated with a queue.","description":"","operationId":"getRoutingQueueAssistant","produces":["application/json"],"parameters":[{"name":"queueId","in":"path","description":"Queue ID","required":true,"type":"string"},{"name":"expand","in":"query","description":"Which fields, if any, to expand.","required":false,"type":"string","enum":["assistant"]}],"responses":{"200":{"description":"successful operation","schema":{"$ref":"#/definitions/AssistantQueue"}},"400":{"description":"The request could not be understood by the server due to malformed syntax.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"bad.request":"The request could not be understood by the server due to malformed syntax.","response.entity.too.large":"The response is over the size limit. Reduce pageSize or expand list to reduce response size if applicable","invalid.date":"Dates must be specified as ISO-8601 strings. For example: yyyy-MM-ddTHH:mm:ss.SSSZ","invalid.query.param.value":"Value [%s] is not valid for parameter [%s]. Allowable values are: %s","invalid.property":"Value [%s] is not a valid property for object [%s]","constraint.validation":"%s","invalid.value":"Value [%s] is not valid for field type [%s]. Allowable values are: %s"}},"401":{"description":"No authentication bearer token specified in authorization header.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"authentication.required":"No authentication bearer token specified in authorization header.","ip.not.authorized":"Requests originating from this IP address are not authorized: [%s]","bad.credentials":"Invalid login credentials."}},"403":{"description":"You are not authorized to perform the requested action.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"missing.division.permission":"Unable to perform the requested action. You are missing the following permission '%s' in the provided division(s).","app.not.authorized.for.scope":"App not authorized to use scope %s","missing.permissions":"Unable to perform the requested action. You are missing the following permission(s): %s","not.authorized":"You are not authorized to perform the requested action.","missing.any.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s","authz.policy.denied":"Unable to perform the requested action. Your organization's security policies have denied access. Policy ID(s): [%s]","missing.any.division.permissions":"Unable to perform the requested action. You must have at least one of the following permissions assigned: %s in at least one of the following division(s): %s"}},"404":{"description":"The requested resource was not found.","schema":{"$ref":"#/definitions/ErrorBody"},"x-inin-error-codes":{"not.found":"The requested resource was not found."}},"408":{"description":"The client did not produce a request within the server timeout limit. 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."}}},"EmailCommunicationAnsweredEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"}}},"EmailCommunicationDispositionAppliedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"code":{"type":"string","description":"The wrapup-code (V4 UUID) used to disposition this interaction. If this value is not provided the disposition is considered skipped."},"notes":{"type":"string","description":"Text entered by the agent to describe the interaction or disposition. Ignored if the disposition is considered skipped."},"tags":{"type":"array","description":"The list of tags selected by the agent to describe the interaction or disposition. Ignored if the disposition is considered skipped.","items":{"type":"string"}}}},"EmailCommunicationEndedEvent":{"type":"object","required":["communicationId","conversationId","disconnectType","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"disconnectType":{"type":"string","description":"Indicates how this communication was ended.","enum":["Unknown","Self","Peer","System","Error","Spam","Transfer","TransferACD","TransferUser"]}}},"EmailCommunicationRepliedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."}}},"EmailEndTransferEvent":{"type":"object","required":["commandId","conversationId","eventDateTime","eventId","finalState","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"commandId":{"type":"string","description":"The id (V4 UUID) used to identify the transfer already started by the external platform."},"finalState":{"type":"string","description":"Indicates whether the transfer completed successfully, was cancelled, or failed for some reason.","enum":["Completed","Canceled","Failed"]},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that was being transferred."}}},"EmailExternalEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"displayName":{"type":"string","description":"A name for the participant if it is available for this conversation."},"includeMessage":{"type":"boolean","description":"Indicates that established communication has an initial email. If true, the initial messagesSent value will be initialized to 1."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/EmailInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"EmailFlowEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/EmailInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"EmailHoldUpdatedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","held"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"held":{"type":"boolean","description":"Indicates whether this communication is held."}}},"EmailInitialConfiguration":{"type":"object","required":["from","to"],"properties":{"to":{"type":"string","description":"An email address that this email is to."},"from":{"type":"string","description":"An email address that this email is from."},"cc":{"type":"array","description":"An email addresses that this email is carbon copied to.","items":{"type":"string"}},"bcc":{"type":"array","description":"An email addresses that this email is blind carbon copied to.","items":{"type":"string"}},"subject":{"type":"string","description":"The subject for this email."},"previousEmailId":{"type":"string","description":"UUID identifying the most recent previous email communication ID from the same participant on this email conversation. Will be null if this is a new participant."},"held":{"type":"boolean","description":"Indicates that this communication's initial state is held."},"alerting":{"type":"boolean","description":"Indicates that this communication's initial state is alerting. If false, the communication started in a connected state."},"inbound":{"type":"boolean","description":"Indicates the direction of this communication with respect to the contact center. `true` means the communication is INBOUND. `false` means the communication is OUTBOUND."},"invitedBy":{"type":"string","description":"The id of the communication (the \"peer\") that \"invited\" this communication, if this occurred."},"additionalInfo":{"type":"object","description":"Additional metadata about this session which should be recorded by the platform but which will not be indexed or searchable. Primarily for diagnostic value. Any information that needs to be accessible through other components like Analytics should be moved to dedicated fields.","additionalProperties":{"type":"string"}}}},"EmailProgressTransferEvent":{"type":"object","required":["commandId","conversationId","destinationCommunicationId","eventDateTime","eventId","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"commandId":{"type":"string","description":"The id (V4 UUID) used to identify the transfer already started by the external platform."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred to."}}},"EmailRoutingEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","queueId","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"queueId":{"type":"string","description":"The id of the queue that is routing this conversation."},"skillIds":{"type":"array","description":"The unique identifiers for the skills that should be used to determine the destination for the conversation.","items":{"type":"string"}},"languageId":{"type":"string","description":"The unique identifier for the language that should be used to determine the destination for the conversation."},"label":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/EmailInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"EmailRoutingTransferEvent":{"type":"object","required":["commandId","conversationId","destinationQueueId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent *Transfer events."},"initiatingCommunicationId":{"type":"string","description":"Indicates the desired type of transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationQueueId":{"type":"string","description":"The id (V4 UUID) of the desired destination queue that the object communication should be transferred to."},"languageId":{"type":"string","description":"The unique identifier (V4 UUID) for the language that should be used to determine the destination for the conversation."},"skillIds":{"type":"array","description":"The unique identifiers (V4 UUID) for the skills that should be used to determine the destination for the conversation.","items":{"type":"string"}}}},"EmailUserEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration","userId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"userId":{"type":"string","description":"A unique Id (V4 UUID) identifying the user this communication belongs to."},"queueId":{"type":"string","description":"A unique Id (V4 UUID) identifying the queue that the user is emailing on behalf of. Applies to outbound emails only."},"afterCallWorkRequired":{"type":"boolean","description":"Indicates whether or not this user will be required to complete after call work."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/EmailInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"EmailUserTransferEvent":{"type":"object","required":["commandId","conversationId","destinationUserId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent Transfer events."},"initiatingCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication representing the participant that is initiating the transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationUserId":{"type":"string","description":"The id (V4 UUID) of the desired destination user that the object communication should be transferred to."}}},"EndConsultTransferEvent":{"type":"object","required":["conversationId","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"}}},"EndTransferEvent":{"type":"object","required":["commandId","conversationId","eventDateTime","eventId","finalState","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"commandId":{"type":"string","description":"The id (V4 UUID) used to identify the transfer already started by the external platform."},"finalState":{"type":"string","description":"Indicates whether the transfer completed successfully, was cancelled, or failed for some reason.","enum":["Completed","Canceled","Failed"]},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that was being transferred."}}},"ExternalEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"ani":{"type":"string","description":"The automatic number identification if it is available for this conversation."},"aniName":{"type":"string","description":"The automatic number identification name if it is available for this conversation."},"dnis":{"type":"string","description":"The dialed number identification if it is available for this conversation."},"dnisName":{"type":"string","description":"The dialed number identification name if it is available for this conversation."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/InitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"HoldUpdatedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","held"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"held":{"type":"boolean","description":"Indicates whether this communication is held."}}},"InitialConfiguration":{"type":"object","properties":{"audioState":{"description":"Indicates the initial audio state for the communication.","$ref":"#/definitions/AudioState"},"alerting":{"type":"boolean","description":"Indicates that this communication's initial state is alerting. If false, the communication started in a connected state."},"inbound":{"type":"boolean","description":"Indicates the direction of this communication with respect to the contact center. `true` means the communication is INBOUND. `false` means the communication is OUTBOUND."},"invitedBy":{"type":"string","description":"The id of the communication (the \"peer\") that \"invited\" this communication, if this occurred."},"recordingActive":{"type":"boolean","description":"Indicates whether recording is active for this communication at creation."},"additionalInfo":{"type":"object","description":"Additional metadata about this session which should be recorded by the platform but which will not be indexed or searchable. Primarily for diagnostic value. Any information that needs to be accessible through other components like Analytics should be moved to dedicated fields.","additionalProperties":{"type":"string"}}}},"IvrEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"ivrPhoneNumber":{"type":"string","description":"The phone number for this IVR, if any is known"},"ivrName":{"type":"string","description":"A displayable name for this IVR, if any is known."},"ani":{"type":"string","description":"The automatic number identification if it is available for this conversation."},"dnis":{"type":"string","description":"The dialed number identification if it is available for this conversation."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/InitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"MessagingCommunicationAnsweredEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"}}},"MessagingCommunicationDispositionAppliedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"code":{"type":"string","description":"The wrapup-code (V4 UUID) used to disposition this interaction. If this value is not provided the disposition is considered skipped."},"notes":{"type":"string","description":"Text entered by the agent to describe the interaction or disposition. Ignored if the disposition is considered skipped."},"tags":{"type":"array","description":"The list of tags selected by the agent to describe the interaction or disposition. Ignored if the disposition is considered skipped.","items":{"type":"string"}}}},"MessagingCommunicationEndedEvent":{"type":"object","required":["communicationId","conversationId","disconnectType","eventDateTime","eventId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"disconnectType":{"type":"string","description":"Indicates how this communication was ended.","enum":["Unknown","Self","Peer","System","Error","Transfer","TransferACD","TransferUser"]}}},"MessagingEndTransferEvent":{"type":"object","required":["commandId","conversationId","eventDateTime","eventId","finalState","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"commandId":{"type":"string","description":"The id (V4 UUID) used to identify the transfer already started by the external platform."},"finalState":{"type":"string","description":"Indicates whether the transfer completed successfully, was cancelled, or failed for some reason.","enum":["Completed","Canceled","Failed"]},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that was being transferred."}}},"MessagingExternalEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"displayName":{"type":"string","description":"A name for the participant if it is available for this conversation."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/MessagingInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"MessagingFlowEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/MessagingInitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"MessagingHoldUpdatedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","held"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"held":{"type":"boolean","description":"Indicates whether this communication is held."}}},"MessagingInitialConfiguration":{"type":"object","required":["fromAddress","toAddress"],"properties":{"toAddress":{"type":"string","description":"Address for the participant on receiving side of the message conversation. If the address is a phone number, E.164 format is recommended."},"fromAddress":{"type":"string","description":"Address for the participant on the sending side of the message conversation. If the address is a phone number, E.164 format is recommended."},"messageType":{"type":"string","description":"The type of message platform from which the message originated.","enum":["Sms","Twitter","Facebook","Line","WhatsApp","WebMessage","Open","Instagram","Unknown"]},"held":{"type":"boolean","description":"Indicates that this communication's initial state is held."},"alerting":{"type":"boolean","description":"Indicates that this communication's initial state is alerting. If false, the communication started in a connected state."},"inbound":{"type":"boolean","description":"Indicates the direction of this communication with respect to the contact center. `true` means the communication is INBOUND. `false` means the communication is OUTBOUND."},"invitedBy":{"type":"string","description":"The id of the communication (the \"peer\") that \"invited\" this communication, if this occurred."},"additionalInfo":{"type":"object","description":"Additional metadata about this session which should be recorded by the platform but which will not be indexed or searchable. Primarily for diagnostic value. Any information that needs to be accessible through other components like Analytics should be moved to dedicated fields.","additionalProperties":{"type":"string"}}}},"MessagingProgressTransferEvent":{"type":"object","required":["commandId","conversationId","destinationCommunicationId","eventDateTime","eventId","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"commandId":{"type":"string","description":"The id (V4 UUID) used to identify the transfer already started by the external platform."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred to."}}},"MessagingRoutingEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","queueId","sourceConfiguration"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. 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In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationPhoneNumber":{"type":"string","description":"The desired destination phone number that the object communication should be transferred to."}}},"ProgressConsultTransferEvent":{"type":"object","required":["conversationId","destinationCommunicationId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"phoneNumber":{"type":"string","description":"Identifies the phone number used to reach this queue if it is different from the information that would be accessed by queueId."},"queueId":{"type":"string","description":"The id (V4 UUID) of the queue that is routing this conversation."},"ani":{"type":"string","description":"The automatic number identification if it is available for this conversation."},"dnis":{"type":"string","description":"The dialed number identification if it is available for this conversation."},"skillIds":{"type":"array","description":"The unique identifiers (V4 UUID) for the skills that should be used to determine the destination for the conversation.","items":{"type":"string"}},"languageId":{"type":"string","description":"The unique identifier (V4 UUID) for the language that should be used to determine the destination for the conversation."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/InitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"RoutingTransferEvent":{"type":"object","required":["commandId","conversationId","destinationQueueId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent *Transfer events."},"initiatingCommunicationId":{"type":"string","description":"Indicates the desired type of transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationQueueId":{"type":"string","description":"The id (V4 UUID) of the desired destination queue that the object communication should be transferred to."},"languageId":{"type":"string","description":"The unique identifier (V4 UUID) for the language that should be used to determine the destination for the conversation."},"skillIds":{"type":"array","description":"The unique identifiers (V4 UUID) for the skills that should be used to determine the destination for the conversation.","items":{"type":"string"}}}},"SourceConfiguration":{"type":"object","required":["interactionId","sourceId"],"properties":{"sourceId":{"type":"string","description":"Identifies the external platform that is the source of the conversation."},"interactionId":{"type":"string","description":"The customer's unique external identifier associated with the conversation that comes from the external platform."},"tagId":{"type":"string","description":"The customer's external identifier or tag associated with the conversation. If set, it will be used to tag the conversation."}}},"UserEstablishedEvent":{"type":"object","required":["communicationId","conversationId","eventDateTime","eventId","initialConfiguration","sourceConfiguration","userId"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"communicationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this communication"},"phoneNumber":{"type":"string","description":"Identifies the phone number used to reach this user if it is different from the information that would be accessed by userId."},"userId":{"type":"string","description":"The userId (V4 UUID) for the user this communication belongs to."},"stationId":{"type":"string","description":"A Station ID (V4 UUID) that identifies the station being used if the user is using a station and the stationId is known."},"ani":{"type":"string","description":"The automatic number identification if it is available for this conversation."},"dnis":{"type":"string","description":"The dialed number identification if it is available for this conversation."},"afterCallWorkRequired":{"type":"boolean","description":"Indicates whether or not this user will be required to complete after call work."},"queueId":{"type":"string","description":"The id (V4 UUID) of the queue that the user is calling on behalf of. Applies to outbound calls only."},"initialConfiguration":{"description":"Metadata about this communication.","$ref":"#/definitions/InitialConfiguration"},"sourceConfiguration":{"description":"Metadata about the source of this communication's interaction.","$ref":"#/definitions/SourceConfiguration"}}},"UserTransferEvent":{"type":"object","required":["commandId","conversationId","destinationUserId","eventDateTime","eventId","initiatingCommunicationId","objectCommunicationId","targetCommunicationId","transferType"],"properties":{"eventId":{"type":"string","description":"A unique (V4 UUID) eventId for this event"},"eventDateTime":{"type":"string","format":"date-time","description":"A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationId":{"type":"string","description":"A unique Id (V4 UUID) identifying this conversation"},"transferType":{"type":"string","description":"Indicates the desired type of transfer.","enum":["Attended","Unattended"]},"commandId":{"type":"string","description":"The id (V4 UUID) used by the external platform to refer to the transfer in subsequent Transfer events."},"initiatingCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication representing the participant that is initiating the transfer."},"targetCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`."},"objectCommunicationId":{"type":"string","description":"The id (V4 UUID) of the communication that is being transferred."},"destinationUserId":{"type":"string","description":"The id (V4 UUID) of the desired destination user that the object communication should be transferred to."}}},"AuthzDivision":{"type":"object","required":["description"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"description":{"type":"string","description":"A helpful description for the division."},"homeDivision":{"type":"boolean","description":"A flag indicating whether this division is the \"Home\" (default) division. Cannot be modified and any supplied value will be ignored on create or update.","readOnly":true},"objectCounts":{"type":"object","description":"A count of objects in this division, grouped by type.","readOnly":true,"additionalProperties":{"type":"integer","format":"int64"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AuthzDivisionEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AuthzDivision"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DivsPermittedEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AuthzDivision"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"allDivsPermitted":{"type":"boolean"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainPermission":{"type":"object","properties":{"domain":{"type":"string"},"entityType":{"type":"string"},"action":{"type":"string"},"label":{"type":"string"},"allowsConditions":{"type":"boolean"},"divisionAware":{"type":"boolean"}}},"DomainPermissionCollection":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"domain":{"type":"string"},"permissionMap":{"type":"object","additionalProperties":{"type":"array","items":{"$ref":"#/definitions/DomainPermission"}}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PermissionCollectionEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DomainPermissionCollection"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainOrganizationProduct":{"type":"object","properties":{"id":{"type":"string"}}},"OrganizationProductEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DomainOrganizationProduct"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"pageCount":{"type":"integer","format":"int32"}}},"Verifier":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Indicates whether this verifier is enabled."},"default":{"type":"boolean","description":"Indicates whether this is the default verifier."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"VerifierEntityListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/Verifier"}},"selfUri":{"type":"string","format":"uri"}}},"UpdateVerifierRequest":{"type":"object","properties":{"name":{"type":"string","description":"The name of the verifier."},"enabled":{"type":"boolean","description":"Indicates whether this verifier will be enabled."},"default":{"type":"boolean","description":"Indicates whether this will be the default verifier."}}},"ADFS":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IdentityProvider":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Empty":{"type":"object"},"CustomerInteractionCenter":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"GSuite":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this 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object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"logoImageData":{"type":"string"},"endpointCompression":{"type":"boolean"},"nameIdentifierFormat":{"type":"string","enum":["urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified","urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress","urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName","urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName","urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos","urn:oasis:names:tc:SAML:2.0:nameid-format:entity","urn:oasis:names:tc:SAML:2.0:nameid-format:persistent","urn:oasis:names:tc:SAML:2.0:nameid-format:transient"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IdentityNow":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CustomProvider":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"logoImageData":{"type":"string"},"endpointCompression":{"type":"boolean"},"nameIdentifierFormat":{"type":"string","enum":["urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified","urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress","urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName","urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName","urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos","urn:oasis:names:tc:SAML:2.0:nameid-format:entity","urn:oasis:names:tc:SAML:2.0:nameid-format:persistent","urn:oasis:names:tc:SAML:2.0:nameid-format:transient"]},"ssoBinding":{"type":"string","enum":["urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST","urn:oasis:names:tc:SAML:2.0:bindings:HTTP-Redirect"]},"signAuthnRequests":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IdentityProviderEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/IdentityProvider"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainEntityRef":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"OAuthAuthorization":{"type":"object","properties":{"client":{"$ref":"#/definitions/OAuthClient"},"scope":{"type":"array","items":{"type":"string"}},"roles":{"type":"array","items":{"type":"string"}},"resourceOwner":{"$ref":"#/definitions/DomainEntityRef"},"dateCreated":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"$ref":"#/definitions/DomainEntityRef"},"pending":{"type":"boolean"},"state":{"type":"string","enum":["Unauthorized","Requested","Authorized","Revoked"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OAuthClient":{"type":"object","required":["authorizedGrantType","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"secret":{"type":"string","description":"System created secret assigned to this client. Secrets are required for code authorization and client credential grants."},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"dateCreated":{"type":"string","format":"date-time","description":"Date this client was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date this client was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User that created this client","$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User that last modified this client","$ref":"#/definitions/DomainEntityRef"},"authorizedGrantType":{"type":"string","description":"The OAuth Grant/Client type supported by this client.\nCode Authorization Grant/Client type - Preferred client type where the Client ID and Secret are required to create tokens. Used where the secret can be secured.\nPKCE-Enabled Code Authorization grant type - Code grant type which requires PKCE challenge and verifier to create tokens. Used in public clients for increased security.\nImplicit grant type - Client ID only is required to create tokens. Used in browser and mobile apps where the secret can not be secured.\nSAML2-Bearer extension grant type - SAML2 assertion provider for user authentication at the token endpoint.\nClient Credential grant type - Used to created access tokens that are tied only to the client.\n","enum":["CODE","TOKEN","SAML2-BEARER","PASSWORD","CLIENT-CREDENTIALS"]},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"state":{"type":"string","description":"The state of the OAuth client.\nActive: The OAuth client can be used to create access tokens. This is the default state.\nDisabled: Access tokens created by the client are invalid and new ones cannot be created.\nInactive: Access tokens cannot be created with this OAuth client and it will be deleted.","enum":["active","disabled","inactive"]},"dateToDelete":{"type":"string","format":"date-time","description":"The time at which this client will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RoleDivision":{"type":"object","required":["divisionId","roleId"],"properties":{"roleId":{"type":"string","description":"Role to be associated with the given division which forms a grant"},"divisionId":{"type":"string","description":"Division associated with the given role which forms a grant"}}},"OAuthAuthorizationListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/OAuthAuthorization"}},"selfUri":{"type":"string","format":"uri"}}},"OAuthScope":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"description":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OAuthScopeListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/OAuthScope"}},"selfUri":{"type":"string","format":"uri"}}},"Okta":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OneLogin":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PingIdentity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PureCloud":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PureEngage":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"autoProvisionUsers":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Salesforce":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"disabled":{"type":"boolean"},"issuerURI":{"type":"string"},"ssoTargetURI":{"type":"string"},"sloURI":{"type":"string"},"sloBinding":{"type":"string"},"relyingPartyIdentifier":{"type":"string"},"certificate":{"type":"string"},"certificates":{"type":"array","items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EmbeddedIntegration":{"type":"object","properties":{"enableWhitelist":{"type":"boolean"},"domainWhitelist":{"type":"array","items":{"type":"string"}}}},"IpAddressAuthentication":{"type":"object","properties":{"networkWhitelist":{"type":"array","items":{"type":"string"}}}},"OrgWhitelistSettings":{"type":"object","properties":{"enableWhitelist":{"type":"boolean"},"domainWhitelist":{"type":"array","items":{"type":"string"}}}},"OrgAuthSettings":{"type":"object","properties":{"multifactorAuthenticationRequired":{"type":"boolean","description":"Indicates whether multi-factor authentication is required."},"domainAllowlistEnabled":{"type":"boolean","description":"Indicates whether the domain allowlist is enabled."},"domainAllowlist":{"type":"array","description":"The list of domains that will be allowed to embed Genesys Cloud applications.","items":{"type":"string"}},"ipAddressAllowlist":{"type":"array","description":"The list of IP addresses that will be allowed to authenticate with Genesys Cloud.","items":{"type":"string"}},"passwordRequirements":{"description":"The password requirements for the organization.","$ref":"#/definitions/PasswordRequirements"}}},"PasswordRequirements":{"type":"object","properties":{"minimumLength":{"type":"integer","format":"int32"},"minimumDigits":{"type":"integer","format":"int32"},"minimumLetters":{"type":"integer","format":"int32"},"minimumUpper":{"type":"integer","format":"int32"},"minimumLower":{"type":"integer","format":"int32"},"minimumSpecials":{"type":"integer","format":"int32"},"minimumAgeSeconds":{"type":"integer","format":"int32"},"expirationDays":{"type":"integer","format":"int32"}}},"Entity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true}}},"NamedEntity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the object.","readOnly":true}}},"OrgOAuthClient":{"type":"object","required":["authorizedGrantType","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the OAuth client."},"dateCreated":{"type":"string","format":"date-time","description":"Date this client was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date this client was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User that created this client","$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User that last modified this client","$ref":"#/definitions/DomainEntityRef"},"authorizedGrantType":{"type":"string","description":"The OAuth Grant/Client type supported by this client.\nCode Authorization Grant/Client type - Preferred client type where the Client ID and Secret are required to create tokens. Used where the secret can be secured.\nPKCE-Enabled Code Authorization grant type - Code grant type which requires PKCE challenge and verifier to create tokens. Used in public clients for increased security.\nImplicit grant type - Client ID only is required to create tokens. Used in browser and mobile apps where the secret can not be secured.\nSAML2-Bearer extension grant type - SAML2 assertion provider for user authentication at the token endpoint.\nClient Credential grant type - Used to created access tokens that are tied only to the client.\n","enum":["CODE","TOKEN","SAML2-BEARER","PASSWORD","CLIENT-CREDENTIALS"]},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"state":{"type":"string","description":"The state of the OAuth client.\nActive: The OAuth client can be used to create access tokens. This is the default state.\nDisabled: Access tokens created by the client are invalid and new ones cannot be created.\nInactive: Access tokens cannot be created with this OAuth client and it will be deleted.","enum":["active","disabled","inactive"]},"dateToDelete":{"type":"string","format":"date-time","description":"The time at which this client will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"organization":{"description":"The oauth client's organization.","readOnly":true,"$ref":"#/definitions/NamedEntity"}}},"TokenInfo":{"type":"object","properties":{"organization":{"description":"The current organization","readOnly":true,"$ref":"#/definitions/NamedEntity"},"homeOrganization":{"description":"The token's home organization","readOnly":true,"$ref":"#/definitions/NamedEntity"},"authorizedScope":{"type":"array","description":"The list of scopes authorized for the OAuth client","readOnly":true,"items":{"type":"string"}},"clonedUser":{"description":"Only present when a user is a clone of trustee user in the trustor org.","readOnly":true,"$ref":"#/definitions/TokenInfoClonedUser"},"OAuthClient":{"$ref":"#/definitions/OrgOAuthClient"}}},"TokenInfoClonedUser":{"type":"object","properties":{"id":{"type":"string","description":"User id of the original native user","readOnly":true},"organization":{"description":"Organization of the original native user","readOnly":true,"$ref":"#/definitions/Entity"}}},"AutoAnswerSetting":{"type":"object","required":["enabled"],"properties":{"enabled":{"type":"boolean","description":"The media type status."}}},"AutoAnswerSettings":{"type":"object","required":["settings"],"properties":{"settings":{"type":"object","description":"Map of conversation media type enabled status.","additionalProperties":{"$ref":"#/definitions/AutoAnswerSetting"}}}},"ActiveAlertCount":{"type":"object","properties":{"count":{"type":"integer","format":"int32","description":"The count of active alerts for a user."}}},"AddressableEntityRef":{"type":"object","properties":{"id":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"Biography":{"type":"object","properties":{"biography":{"type":"string","description":"Personal detailed description"},"interests":{"type":"array","items":{"type":"string"}},"hobbies":{"type":"array","items":{"type":"string"}},"spouse":{"type":"string"},"education":{"type":"array","description":"User education details","items":{"$ref":"#/definitions/Education"}}}},"Chat":{"type":"object","properties":{"jabberId":{"type":"string"}}},"Contact":{"type":"object","properties":{"address":{"type":"string","description":"Email address or phone number for this contact type"},"display":{"type":"string","description":"Formatted version of the address property","readOnly":true},"mediaType":{"type":"string","enum":["PHONE","EMAIL","SMS"]},"type":{"type":"string","enum":["PRIMARY","WORK","WORK2","WORK3","WORK4","HOME","MOBILE","MAIN","OTHER"]},"extension":{"type":"string","description":"Use internal extension instead of address. Mutually exclusive with the address field."},"countryCode":{"type":"string"},"integration":{"type":"string","example":"microsoftteams","description":"Integration tag value if this number is associated with an external integration."}}},"Division":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DomainRole":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the role"},"name":{"type":"string","description":"The name of the role"}}},"Education":{"type":"object","properties":{"school":{"type":"string"},"fieldOfStudy":{"type":"string"},"notes":{"type":"string","description":"Notes about education has a 2000 character limit"},"dateStart":{"type":"string","format":"date","description":"Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"dateEnd":{"type":"string","format":"date","description":"Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"EmployerInfo":{"type":"object","properties":{"officialName":{"type":"string"},"employeeId":{"type":"string"},"employeeType":{"type":"string"},"dateHire":{"type":"string"}}},"ExternalContactsSettings":{"type":"object","properties":{"manuallyAssignDivisionsToInteractions":{"type":"boolean"},"manuallyAssignDivisionsToContacts":{"type":"boolean"}}},"Geolocation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string","description":"A string used to describe the type of client the geolocation is being updated from e.g. ios, android, web, etc."},"primary":{"type":"boolean","description":"A boolean used to tell whether or not to set this geolocation client as the primary on a PATCH"},"latitude":{"type":"number","format":"double"},"longitude":{"type":"number","format":"double"},"country":{"type":"string"},"region":{"type":"string"},"city":{"type":"string"},"locations":{"type":"array","items":{"$ref":"#/definitions/LocationDefinition"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Group":{"type":"object","required":["name","rulesVisible","type","visibility"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The group name."},"description":{"type":"string"},"dateModified":{"type":"string","format":"date-time","description":"Last modified date/time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"memberCount":{"type":"integer","format":"int64","description":"Number of members.","readOnly":true},"state":{"type":"string","description":"Active, inactive, or deleted state.","readOnly":true,"enum":["active","inactive","deleted"]},"version":{"type":"integer","format":"int32","description":"Current version for this resource.","readOnly":true},"type":{"type":"string","description":"Type of group.","enum":["official","social"]},"images":{"type":"array","items":{"$ref":"#/definitions/Image"}},"addresses":{"type":"array","items":{"$ref":"#/definitions/GroupContact"}},"rulesVisible":{"type":"boolean","description":"Are membership rules visible to the person requesting to view the group"},"visibility":{"type":"string","description":"Who can view this group","enum":["public","owners","members"]},"rolesEnabled":{"type":"boolean","description":"Allow roles to be assigned to this group"},"includeOwners":{"type":"boolean","description":"Allow owners to be included as members of the group"},"callsEnabled":{"type":"boolean","description":"Allow calls to be placed to this group."},"owners":{"type":"array","description":"Owners of the group","items":{"$ref":"#/definitions/User"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"GroupContact":{"type":"object","required":["address","mediaType","type"],"properties":{"address":{"type":"string","description":"Phone number for this contact type"},"extension":{"type":"string","description":"Extension is set if the number is e164 valid"},"display":{"type":"string","description":"Formatted version of the address property","readOnly":true},"type":{"type":"string","description":"Contact type of the address","enum":["GROUPRING","GROUPPHONE"]},"mediaType":{"type":"string","description":"Media type of the address","enum":["PHONE"]}}},"Image":{"type":"object","properties":{"resolution":{"type":"string","description":"Height and/or width of image. ex: 640x480 or x128"},"imageUri":{"type":"string"}}},"InteractionStatsAlert":{"type":"object","required":["alertTypes","dimension","dimensionValue","mediaType","metric","name","notificationUsers","numericRange","ruleId","startDate","statistic","unread","value"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Name of the rule that generated the alert","readOnly":true},"dimension":{"type":"string","description":"The dimension of concern.","readOnly":true,"enum":["queueId","userId"]},"dimensionValue":{"type":"string","description":"The value of the dimension.","readOnly":true},"metric":{"type":"string","description":"The metric to be assessed.","readOnly":true,"enum":["tAbandon","tAnswered","tTalk","nOffered","tHandle","nTransferred","oServiceLevel","tWait","tHeld","tAcw"]},"mediaType":{"type":"string","description":"The media type.","readOnly":true,"enum":["voice","chat","email","callback","message"]},"numericRange":{"type":"string","description":"The comparison descriptor used against the metric's value.","readOnly":true,"enum":["gt","gte","lt","lte","eq","ne"]},"statistic":{"type":"string","description":"The statistic of concern for the metric.","readOnly":true,"enum":["count","min","ratio","max"]},"value":{"type":"number","format":"double","description":"The threshold value.","readOnly":true},"ruleId":{"type":"string","description":"The id of the rule.","readOnly":true},"unread":{"type":"boolean","description":"Indicates if the alert has been read."},"startDate":{"type":"string","format":"date-time","description":"The date/time the alert was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"endDate":{"type":"string","format":"date-time","description":"The date/time the owning rule exiting in alarm status. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"notificationUsers":{"type":"array","description":"The ids of users who were notified of alarm state change.","readOnly":true,"uniqueItems":true,"items":{"$ref":"#/definitions/User"}},"alertTypes":{"type":"array","description":"A collection of notification methods.","readOnly":true,"uniqueItems":true,"items":{"type":"string","enum":["SMS","DEVICE","EMAIL"]}},"ruleUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Location":{"type":"object","properties":{"id":{"type":"string","description":"Unique identifier for the location"},"floorplanId":{"type":"string","description":"Unique identifier for the location floorplan image","readOnly":true},"coordinates":{"type":"object","description":"Users coordinates on the floorplan. Only used when floorplanImage is set","additionalProperties":{"type":"number","format":"double"}},"notes":{"type":"string","description":"Optional description on the users location"},"locationDefinition":{"$ref":"#/definitions/LocationDefinition"}}},"LocationAddress":{"type":"object","properties":{"city":{"type":"string"},"country":{"type":"string"},"countryName":{"type":"string"},"state":{"type":"string"},"street1":{"type":"string"},"street2":{"type":"string"},"zipcode":{"type":"string"}}},"LocationAddressVerificationDetails":{"type":"object","properties":{"status":{"type":"string","description":"Status of address verification process","enum":["Pending","InProgress","Retry","Complete","Failed"]},"dateFinished":{"type":"string","format":"date-time","description":"Finished time of address verification process. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateStarted":{"type":"string","format":"date-time","description":"Time started of address verification process. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"service":{"type":"string","example":"smartystreets-us","description":"Third party service used for address verification"}}},"LocationDefinition":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"contactUser":{"description":"Site contact for the location entity","$ref":"#/definitions/AddressableEntityRef"},"emergencyNumber":{"description":"Emergency number for the location entity","$ref":"#/definitions/LocationEmergencyNumber"},"address":{"$ref":"#/definitions/LocationAddress"},"state":{"type":"string","description":"Current state of the location entity","enum":["active","deleted"]},"notes":{"type":"string","description":"Notes for the location entity"},"version":{"type":"integer","format":"int32","description":"Current version of the location entity, value to be supplied should be retrieved by a GET or on create/update response"},"path":{"type":"array","description":"A list of ancestor IDs in order","readOnly":true,"items":{"type":"string"}},"profileImage":{"type":"array","description":"Profile image of the location entity, retrieved with ?expand=images query parameter","readOnly":true,"items":{"$ref":"#/definitions/LocationImage"}},"floorplanImage":{"type":"array","description":"Floorplan images of the location entity, retrieved with ?expand=images query parameter","readOnly":true,"items":{"$ref":"#/definitions/LocationImage"}},"addressVerificationDetails":{"description":"Address verification information, retrieve dwith the ?expand=addressVerificationDetails query parameter","readOnly":true,"$ref":"#/definitions/LocationAddressVerificationDetails"},"addressVerified":{"type":"boolean","description":"Boolean field which states if the address has been verified as an actual address","readOnly":true},"addressStored":{"type":"boolean","description":"Boolean field which states if the address has been stored for E911","readOnly":true},"images":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"LocationEmergencyNumber":{"type":"object","properties":{"e164":{"type":"string"},"number":{"type":"string"},"type":{"type":"string","description":"The type of emergency number.","enum":["default","elin"]}}},"LocationImage":{"type":"object","properties":{"resolution":{"type":"string","description":"Height and/or width of image. ex: 640x480 or x128"},"imageUri":{"type":"string"}}},"MediaSummary":{"type":"object","properties":{"contactCenter":{"$ref":"#/definitions/MediaSummaryDetail"},"enterprise":{"$ref":"#/definitions/MediaSummaryDetail"}}},"MediaSummaryDetail":{"type":"object","properties":{"active":{"type":"integer","format":"int32"},"acw":{"type":"integer","format":"int32"}}},"OAuthLastTokenIssued":{"type":"object","properties":{"dateIssued":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"OutOfOffice":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"$ref":"#/definitions/User"},"startDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"active":{"type":"boolean"},"indefinite":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PresenceDefinition":{"type":"object","properties":{"id":{"type":"string","description":"description"},"systemPresence":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ResourceConditionNode":{"type":"object","properties":{"variableName":{"type":"string"},"conjunction":{"type":"string","enum":["AND","OR"]},"operator":{"type":"string","enum":["EQ","IN","GE","GT","LE","LT"]},"operands":{"type":"array","items":{"$ref":"#/definitions/ResourceConditionValue"}},"terms":{"type":"array","items":{"$ref":"#/definitions/ResourceConditionNode"}}}},"ResourceConditionValue":{"type":"object","properties":{"type":{"type":"string","enum":["SCALAR","VARIABLE","USER","QUEUE"]},"value":{"type":"string"}}},"ResourcePermissionPolicy":{"type":"object","properties":{"id":{"type":"string"},"domain":{"type":"string"},"entityName":{"type":"string"},"policyName":{"type":"string"},"policyDescription":{"type":"string"},"actionSetKey":{"type":"string"},"allowConditions":{"type":"boolean"},"resourceConditionNode":{"$ref":"#/definitions/ResourceConditionNode"},"namedResources":{"type":"array","items":{"type":"string"}},"resourceCondition":{"type":"string"},"actionSet":{"type":"array","uniqueItems":true,"items":{"type":"string"}}}},"RoutingStatus":{"type":"object","properties":{"userId":{"type":"string","description":"The userId of the agent"},"status":{"type":"string","description":"Indicates the Routing State of the agent. A value of OFF_QUEUE will be returned if the specified user does not exist.","enum":["OFF_QUEUE","IDLE","INTERACTING","NOT_RESPONDING","COMMUNICATING"]},"startTime":{"type":"string","format":"date-time","description":"The timestamp when the agent went into this state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"Team":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The team name"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/WritableDivision"},"description":{"type":"string","description":"Team information."},"dateCreated":{"type":"string","format":"date-time","description":"Last modified datetime. Date time is represented as an ISO-8601 string. 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This may be null if the outcome did not succeed."},"flowOutcomeId":{"type":"string","description":"Unique identifier of a flow outcome"},"flowOutcomeStartTimestamp":{"type":"string","format":"date-time","description":"The outcome starting timestamp in ISO 8601 format"},"flowOutcomeValue":{"type":"string","description":"Flow outcome value, e.g. SUCCESS"}}},"AnalyticsMediaEndpointStat":{"type":"object","properties":{"codecs":{"type":"array","description":"The MIME type(s) of the audio encodings used by the audio streams belonging to this endpoint","items":{"type":"string"}},"discardedPackets":{"type":"integer","format":"int64","description":"The total number of packets received too late or too early, jitter queue overrun or underrun, for all audio streams belonging to this endpoint"},"duplicatePackets":{"type":"integer","format":"int64","description":"The total number of packets received with the same sequence number as another one recently received (window of 64 packets), for all audio streams belonging to this endpoint"},"eventTime":{"type":"string","format":"date-time","description":"Specifies when an event occurred. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"invalidPackets":{"type":"integer","format":"int64","description":"The total number of malformed or not RTP packets, unknown payload type, or discarded probation packets for all audio streams belonging to this endpoint"},"maxLatencyMs":{"type":"integer","format":"int64","description":"The maximum latency experienced by any audio stream belonging to this endpoint, in milliseconds"},"minMos":{"type":"number","format":"double","description":"The lowest estimated average MOS among all the audio streams belonging to this endpoint"},"minRFactor":{"type":"number","format":"double","description":"The lowest R-factor value among all of the audio streams belonging to this endpoint"},"overrunPackets":{"type":"integer","format":"int64","description":"The total number of packets for which there was no room in the jitter queue when it was received, for all audio streams belonging to this endpoint (also counted in discarded)"},"receivedPackets":{"type":"integer","format":"int64","description":"The total number of packets received for all audio streams belonging to this endpoint (includes invalid, duplicate, and discarded packets)"},"underrunPackets":{"type":"integer","format":"int64","description":"The total number of packets received after their timestamp/seqnum has been played out, for all audio streams belonging to this endpoint (also counted in discarded)"}}},"AnalyticsParticipantWithoutAttributes":{"type":"object","properties":{"externalContactId":{"type":"string","description":"External contact identifier"},"externalOrganizationId":{"type":"string","description":"External organization identifier"},"flaggedReason":{"type":"string","description":"Reason for which participant flagged conversation","enum":["general"]},"participantId":{"type":"string","description":"Unique identifier for the participant"},"participantName":{"type":"string","description":"A human readable name identifying the participant"},"purpose":{"type":"string","description":"The participant's purpose","enum":["acd","agent","api","botflow","campaign","customer","dialer","external","fax","group","inbound","ivr","manual","outbound","station","user","voicemail","voicesurveyflow","workflow"]},"screenRecording":{"type":"boolean","description":"Flag determining if a screen recording was started or not"},"teamId":{"type":"string","description":"The team ID the user is a member of"},"userId":{"type":"string","description":"Unique identifier for the user"},"sessions":{"type":"array","description":"List of sessions associated to this participant","items":{"$ref":"#/definitions/AnalyticsSession"}}}},"AnalyticsProperty":{"type":"object","properties":{"property":{"type":"string","description":"User-defined rather than intrinsic system-observed values. These are tagged onto segments by other components within PureCloud or by API users directly. This is the name of the user-defined property."},"propertyType":{"type":"string","description":"Indicates what the data type is (e.g. integer vs string) and therefore how to evaluate what would constitute a match","enum":["bool","integer","real","date","string","uuid"]},"value":{"type":"string","description":"What property value to match against"}}},"AnalyticsProposedAgent":{"type":"object","properties":{"agentRank":{"type":"integer","format":"int32","description":"Proposed agent rank for this conversation from predictive routing (lower is better)"},"proposedAgentId":{"type":"string","description":"Unique identifier for the agent that was proposed by predictive routing"}}},"AnalyticsResolution":{"type":"object","properties":{"eventTime":{"type":"string","format":"date-time","description":"Specifies when an event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"queueId":{"type":"string","description":"The ID of the last queue on which the conversation was handled."},"userId":{"type":"string","description":"The ID of the last user who handled the conversation."},"nNextContactAvoided":{"type":"integer","format":"int64"}}},"AnalyticsScoredAgent":{"type":"object","properties":{"agentScore":{"type":"integer","format":"int32","description":"Assigned agent score for this conversation (0 - 100, higher being better)"},"scoredAgentId":{"type":"string","description":"Unique identifier for the agent that was scored for this conversation"}}},"AnalyticsSession":{"type":"object","properties":{"activeSkillIds":{"type":"array","description":"ID(s) of Skill(s) that are active on the conversation","items":{"type":"string"}},"acwSkipped":{"type":"boolean","description":"Marker for an agent that skipped after call work"},"addressFrom":{"type":"string","description":"The address that initiated an action"},"addressOther":{"type":"string","description":"The email address for the participant on the other side of the email conversation"},"addressSelf":{"type":"string","description":"The email address for the participant on this side of the email conversation"},"addressTo":{"type":"string","description":"The address receiving an action"},"agentAssistantId":{"type":"string","description":"Unique identifier of the active virtual agent assistant"},"agentBullseyeRing":{"type":"integer","format":"int32","description":"Bullseye ring of the targeted agent"},"agentOwned":{"type":"boolean","description":"Flag indicating an agent-owned callback"},"ani":{"type":"string","description":"Automatic Number Identification (caller's number)"},"assignerId":{"type":"string","description":"ID of the user that manually assigned a conversation"},"authenticated":{"type":"boolean","description":"Flag that indicates that the identity of the customer has been asserted as verified by the provider."},"bargedParticipantId":{"type":"string","description":"The participantId being barged in on (if someone (e.g. an agent) is being barged in on, this would correspond to one of the other participantIds present in the conversation)"},"bcc":{"type":"array","description":"Blind carbon copy email address(es)","items":{"type":"string"}},"callbackNumbers":{"type":"array","description":"Callback phone number(s)","items":{"type":"string"}},"callbackScheduledTime":{"type":"string","format":"date-time","description":"Scheduled callback date/time. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callbackUserName":{"type":"string","description":"The name of the user requesting a call back"},"cc":{"type":"array","description":"Carbon copy email address(es)","items":{"type":"string"}},"cleared":{"type":"boolean","description":"Flag that indicates that the conversation has been cleared by the customer"},"coachedParticipantId":{"type":"string","description":"The participantId being coached (if someone (e.g. an agent) is being coached, this would correspond to one of the other participantIds present in the conversation)"},"cobrowseRole":{"type":"string","description":"Describes side of the cobrowse (sharer or viewer)"},"cobrowseRoomId":{"type":"string","description":"A unique identifier for a PureCloud cobrowse room"},"deliveryStatus":{"type":"string","description":"The email or SMS delivery status","enum":["DeliveryFailed","DeliverySuccess","Failed","Published","Queued","Read","Received","Sent"]},"deliveryStatusChangeDate":{"type":"string","format":"date-time","description":"Date and time of the most recent delivery status change. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"destinationAddresses":{"type":"array","description":"Destination address(es) of transfers or consults","items":{"type":"string"}},"detectedSpeechEnd":{"type":"string","format":"date-time","description":"Absolute time when the speech ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"detectedSpeechStart":{"type":"string","format":"date-time","description":"Absolute time when the speech started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"direction":{"type":"string","description":"The direction of the communication","enum":["inbound","outbound"]},"dispositionAnalyzer":{"type":"string","description":"(Dialer) Analyzer (for example speech.person)"},"dispositionName":{"type":"string","description":"(Dialer) Result of the analysis (for example disposition.classification.callable.machine)"},"dnis":{"type":"string","description":"Dialed number identification service (number dialed by the calling party)"},"edgeId":{"type":"string","description":"Unique identifier of the edge device"},"eligibleAgentCounts":{"type":"array","description":"Number of eligible agents for each predictive routing attempt","items":{"type":"integer","format":"int32"}},"extendedDeliveryStatus":{"type":"string","description":"Extended delivery status"},"flowInType":{"type":"string","description":"Type of flow in that occurred when entering ACD."},"flowOutType":{"type":"string","description":"Type of flow out that occurred when emitting tFlowOut."},"journeyActionId":{"type":"string","description":"Identifier of the journey action."},"journeyActionMapId":{"type":"string","description":"Identifier of the journey action map that triggered the action."},"journeyActionMapVersion":{"type":"integer","format":"int32","description":"Version of the journey action map that triggered the action."},"journeyCustomerId":{"type":"string","description":"Primary identifier of the journey customer in the source where the activities originate from."},"journeyCustomerIdType":{"type":"string","description":"Type of primary identifier of the journey customer (e.g. cookie)."},"journeyCustomerSessionId":{"type":"string","description":"Unique identifier of the journey session."},"journeyCustomerSessionIdType":{"type":"string","description":"Type or category of journey sessions (e.g. web, ticket, delivery, atm)."},"mediaBridgeId":{"type":"string","description":"Media bridge ID for the conference session consistent across all participants"},"mediaCount":{"type":"integer","format":"int32","description":"Count of any media (images, files, etc) included in this session"},"mediaType":{"type":"string","description":"The session media type","enum":["callback","chat","cobrowse","email","internalmessage","message","screenshare","unknown","video","voice"]},"messageType":{"type":"string","description":"Message type for messaging services. E.g.: sms, facebook, twitter, line"},"monitoredParticipantId":{"type":"string","description":"The participantId being monitored (if someone (e.g. an agent) is being monitored, this would correspond to one of the other participantIds present in the conversation)"},"outboundCampaignId":{"type":"string","description":"(Dialer) Unique identifier of the outbound campaign"},"outboundContactId":{"type":"string","description":"(Dialer) Unique identifier of the contact"},"outboundContactListId":{"type":"string","description":"(Dialer) Unique identifier of the contact list that this contact belongs to"},"peerId":{"type":"string","description":"This identifies pairs of related sessions on a conversation. E.g. an external sessionā€™s peerId will be the session that the call originally connected to, e.g. if an IVR was dialed, the IVR session, which will also have the external sessionā€™s ID as its peer. After that point, any transfers of that session to other internal components (acd, agent, etc.) will all spawn new sessions whose peerIds point back to that original external session."},"protocolCallId":{"type":"string","description":"The original voice protocol call ID, e.g. a SIP call ID"},"provider":{"type":"string","description":"The source provider for the communication."},"recording":{"type":"boolean","description":"Flag determining if an audio recording was started or not"},"remote":{"type":"string","description":"Name, phone number, or email address of the remote party."},"remoteNameDisplayable":{"type":"string","description":"Unique identifier for the remote party"},"removedSkillIds":{"type":"array","description":"ID(s) of Skill(s) that have been removed by bullseye routing","items":{"type":"string"}},"requestedRoutings":{"type":"array","description":"Routing type(s) for requested/attempted routing methods.","items":{"type":"string","enum":["Bullseye","Conditional","Direct","Last","Manual","Predictive","Preferred","Standard","Vip"]}},"roomId":{"type":"string","description":"Unique identifier for the room"},"routingRing":{"type":"integer","format":"int32","description":"Routing ring for bullseye or preferred agent routing"},"routingRule":{"type":"string","description":"Routing rule for preferred, conditional and predictive routing type"},"routingRuleType":{"type":"string","description":"Routing rule type","enum":["Bullseye","Conditional","Predictive","Preferred"]},"screenShareAddressSelf":{"type":"string","description":"Direct ScreenShare address"},"screenShareRoomId":{"type":"string","description":"A unique identifier for a PureCloud ScreenShare room"},"scriptId":{"type":"string","description":"A unique identifier for a script"},"selectedAgentId":{"type":"string","description":"Selected agent ID"},"selectedAgentRank":{"type":"integer","format":"int32","description":"Selected agent GPR rank"},"sessionDnis":{"type":"string","description":"Dialed number for the current session; this can be different from dnis, e.g. if the call was transferred"},"sessionId":{"type":"string","description":"The unique identifier of this session"},"sharingScreen":{"type":"boolean","description":"Flag determining if screenShare is started or not (true/false)"},"skipEnabled":{"type":"boolean","description":"(Dialer) Whether the agent can skip the dialer contact"},"timeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds before PureCloud begins the call for a call back (0 disables automatic calling)"},"usedRouting":{"type":"string","description":"Complete routing method","enum":["Bullseye","Conditional","Direct","Last","Manual","Predictive","Preferred","Standard","Vip"]},"videoAddressSelf":{"type":"string","description":"Direct Video address"},"videoRoomId":{"type":"string","description":"A unique identifier for a PureCloud video room"},"waitingInteractionCounts":{"type":"array","description":"Number of waiting interactions for each predictive routing attempt","items":{"type":"integer","format":"int32"}},"agentGroups":{"type":"array","description":"Conditional group routing agent groups","items":{"$ref":"#/definitions/AnalyticsAgentGroup"}},"proposedAgents":{"type":"array","description":"Proposed agents","items":{"$ref":"#/definitions/AnalyticsProposedAgent"}},"mediaEndpointStats":{"type":"array","description":"MediaEndpointStats associated with this session","items":{"$ref":"#/definitions/AnalyticsMediaEndpointStat"}},"flow":{"description":"IVR flow execution associated with this session","$ref":"#/definitions/AnalyticsFlow"},"metrics":{"type":"array","description":"List of metrics for this session","items":{"$ref":"#/definitions/AnalyticsSessionMetric"}},"segments":{"type":"array","description":"List of segments for this session","items":{"$ref":"#/definitions/AnalyticsConversationSegment"}}}},"AnalyticsSessionMetric":{"type":"object","properties":{"emitDate":{"type":"string","format":"date-time","description":"Metric emission date. 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search."},"knowledgeBaseId":{"type":"string","description":"The Knowledge Base ID that the captured knowledge data relates to."},"documents":{"type":"array","description":"The list of search documents that the feedback applies to.","items":{"$ref":"#/definitions/ReportingTurnKnowledgeDocument"}},"searchQuery":{"type":"string","description":"The search query that was used to search the Knowledge Base documents for a matching question."},"answerDocumentId":{"type":"string","description":"The document ID of the search answer."}}},"ReportingTurnsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ReportingTurn"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"SessionEndDetails":{"type":"object","properties":{"type":{"type":"string","description":"The type of termination handling that resulted in the session end. It can be either Exit or Disconnect","enum":["Disconnect","Exit"]},"reason":{"type":"string","description":"The reason for termination action. It can be due to an error or normal flow execution"}}},"BotChannel":{"type":"object","required":["inputModes","name","outputModes","userAgent"],"properties":{"name":{"type":"string","description":"The name of the channel.","enum":["Chat","Call","Messaging"]},"inputModes":{"type":"array","description":"The input modes for the channel.","uniqueItems":true,"items":{"type":"string","enum":["Text","Voice","DTMF"]}},"outputModes":{"type":"array","description":"The output modes for the channel.","uniqueItems":true,"items":{"type":"string","enum":["Text","Voice"]}},"userAgent":{"description":"Information about the end user agent calling the bot flow.","$ref":"#/definitions/TextBotUserAgent"}},"description":"Channel information relevant to a bot flow."},"BotFlowSession":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the bot session."},"flow":{"description":"The flow associated to this bot session.","$ref":"#/definitions/Entity"},"channel":{"description":"Channel-specific information that describes the message channel/provider.","$ref":"#/definitions/BotChannel"},"language":{"type":"string","description":"The initial language of operation for the session."},"endLanguage":{"type":"string","description":"The language of the session at the time the session ended"},"botResult":{"type":"string","description":"The reason for session termination.","enum":["Unknown","ExitRequestedByUser","ExitRequestedByBot","ExitError","ExitRecognitionFailure","DisconnectRequestedByUser","DisconnectRequestedByBot","DisconnectSessionExpired","DisconnectError","DisconnectRecognitionFailure","TransferToACD"]},"botResultCategory":{"type":"string","description":"The category of result for the session.","enum":["Unknown","UserExit","BotExit","Error","RecognitionFailure","UserDisconnect","BotDisconnect","SessionExpired","Transfer"]},"dateCreated":{"type":"string","format":"date-time","description":"Timestamp indicating when the session was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateCompleted":{"type":"string","format":"date-time","description":"Timestamp indicating when the session was completed. Note: The 'interval' query param uses this timestamp to filter the output. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversation":{"description":"The conversation details, across potentially multiple Bot Flow sessions.","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"}}},"SessionsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BotFlowSession"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"TextBotUserAgent":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The name of the user agent.","enum":["Phone","SMS","GenesysWebWidget","FacebookMessenger","WeChat","Whatsapp","AppleBusinessChat","Telegram","Slack","Signal","Line","Discord","TwitterDirectMessage","Open","Instagram","Other","Unknown"]}},"description":"Information about the caller executing a bot flow."},"AnalyticsDataRetentionResponse":{"type":"object","properties":{"retentionDays":{"type":"integer","format":"int32","description":"Analytics data retention period in days for the organization."},"dateCreated":{"type":"string","format":"date-time","description":"Date and time when the analytics data retention was set. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date and time when the analytics data retention was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"UpdateAnalyticsDataRetentionRequest":{"type":"object","required":["retentionDays"],"properties":{"retentionDays":{"type":"integer","format":"int32","description":"Analytics data retention period in days to set for the organization."}}},"AnalyticsReportingSettings":{"type":"object","properties":{"piiMaskingEnabled":{"type":"boolean","description":"Indication of whether or not personal data is masked in data export and the Analytics/Reporting UI"},"queueAgentAccessObfuscation":{"type":"boolean","description":"Indication of whether or not to obfuscate export data from the Queue Agent Details view based on User ACL"},"myInteractionsPiiMaskingEnabled":{"type":"boolean","description":"Indicates whether PII data is masked in My Interaction export and the Analytics/Reporting UI"}}},"ConversationProperties":{"type":"object","properties":{"isWaiting":{"type":"boolean","description":"Indicates filtering for waiting"},"isActive":{"type":"boolean","description":"Indicates filtering for active"},"isAcd":{"type":"boolean","description":"Indicates filtering for Acd"},"isPreferred":{"type":"boolean","description":"Indicates filtering for Preferred Agent Routing"},"isScreenshare":{"type":"boolean","description":"Indicates filtering for screenshare"},"isCobrowse":{"type":"boolean","description":"Indicates filtering for Cobrowse"},"isVoicemail":{"type":"boolean","description":"Indicates filtering for Voice mail"},"isFlagged":{"type":"boolean","description":"Indicates filtering for flagged"},"isMonitored":{"type":"boolean","description":"Indicates filtering for monitored"},"isScreenMonitored":{"type":"boolean","description":"Indicates filtering for screenMonitored"},"filterWrapUpNotes":{"type":"boolean","description":"Indicates filtering for WrapUpNotes"},"matchAll":{"type":"boolean","description":"Indicates comparison operation, TRUE indicates filters will use AND logic, FALSE indicates OR logic"}}},"DashboardConfiguration":{"type":"object","required":["dateCreated","dateDeleted","dateModified","name","widgets"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of dashboard configuration."},"rows":{"type":"integer","description":"The count of rows for the specific dashboard configuration."},"columns":{"type":"integer","description":"The count of columns for the specific dashboard."},"widgets":{"type":"array","description":"List of widgets for dashboard configuration.","items":{"$ref":"#/definitions/Widget"}},"favorite":{"type":"boolean","description":"The flag indicates if the dashboard is favorited by the user"},"publicDashboard":{"type":"boolean","description":"The flag to indicate if the dashboard is published by an user"},"restricted":{"type":"boolean","description":"The flag to indicate if the dashboard has any restricted data for that user","readOnly":true},"layoutType":{"type":"string","description":"The layout type of the dashboard","enum":["Grid","Flow"]},"dateCreated":{"type":"string","format":"date-time","description":"The created date of the dashboard. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The last modified date of the dashboard. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateDeleted":{"type":"string","format":"date-time","description":"The deleted date of the dashboard. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"The id of user who created the dashboard","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"},"shared":{"type":"boolean","description":"The flag to indicate if the dashboard is shared"},"dashboardsSharedWith":{"description":"The list of users and teams the dashboard is shared with","$ref":"#/definitions/DashboardsSharedWith"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DashboardsSharedWith":{"type":"object","properties":{"userIds":{"type":"array","description":"The list of user ids to share the dashboard with","items":{"type":"string"}},"teamIds":{"type":"array","description":"The list of team ids to share the dashboard with","items":{"type":"string"}}}},"SocialKeyword":{"type":"object","properties":{"includes":{"type":"array","description":"List of keywords that must be included","items":{"type":"string"}},"excludes":{"type":"array","description":"List of keywords that must be excluded","items":{"type":"string"}}}},"TranscriptTopics":{"type":"object","properties":{"includes":{"type":"array","description":"List of topics which need to be included in exact match criteria. This field is not mutually exclusive with excludes topic list.","items":{"type":"string"}},"excludes":{"type":"array","description":"List of topics which need to be excluded in exact match criteria. This field is not mutually exclusive with includes topic list.","items":{"type":"string"}}}},"Transcripts":{"type":"object","properties":{"exactMatch":{"type":"array","description":"List of transcript contents which needs to satisfy exact match criteria","items":{"type":"string"}},"contains":{"type":"array","description":"List of transcript contents which needs to satisfy contains criteria","items":{"type":"string"}},"doesNotContain":{"type":"array","description":"List of transcript contents which needs to satisfy does not contain criteria","items":{"type":"string"}}}},"ViewFilter":{"type":"object","properties":{"mediaTypes":{"type":"array","description":"The media types are used to filter the view","items":{"type":"string","enum":["callback","chat","cobrowse","email","internalmessage","message","screenshare","unknown","video","voice"]}},"queueIds":{"type":"array","description":"The queue ids are used to filter the view","items":{"type":"string"},"x-genesys-entity-type":{"value":"QUEUE_ID"}},"skillIds":{"type":"array","description":"The skill ids are used to filter the view","items":{"type":"string"}},"skillGroups":{"type":"array","description":"The skill groups used to filter the view","items":{"type":"string"}},"languageIds":{"type":"array","description":"The language ids are used to filter the view","items":{"type":"string"}},"languageGroups":{"type":"array","description":"The language groups used to filter the view","items":{"type":"string"}},"directions":{"type":"array","description":"The directions are used to filter the view","items":{"type":"string","enum":["inbound","outbound"]}},"originatingDirections":{"type":"array","description":"The list of orginating directions used to filter the view","items":{"type":"string","enum":["inbound","outbound"]}},"wrapUpCodes":{"type":"array","description":"The wrap up codes are used to filter the view","items":{"type":"string"}},"dnisList":{"type":"array","description":"The dnis list is used to filter the view","items":{"type":"string"}},"sessionDnisList":{"type":"array","description":"The list of session dnis used to filter the view","items":{"type":"string"}},"filterQueuesByUserIds":{"type":"array","description":"The user ids are used to fetch associated queues for the view","items":{"type":"string"},"x-genesys-entity-type":{"value":"USER_ID"}},"filterUsersByQueueIds":{"type":"array","description":"The queue ids are used to fetch associated users for the view","items":{"type":"string"},"x-genesys-entity-type":{"value":"QUEUE_ID"}},"userIds":{"type":"array","description":"The user ids are used to filter the view","items":{"type":"string"},"x-genesys-entity-type":{"value":"USER_ID"}},"managementUnitIds":{"type":"array","description":"The management unit ids are used to filter the view","items":{"type":"string"}},"addressTos":{"type":"array","description":"The address To values are used to filter the view","items":{"type":"string"}},"addressFroms":{"type":"array","description":"The address from values are used to filter the view","items":{"type":"string"}},"outboundCampaignIds":{"type":"array","description":"The outbound campaign ids are used to filter the view","items":{"type":"string"}},"outboundContactListIds":{"type":"array","description":"The outbound contact list ids are used to filter the view","items":{"type":"string"}},"contactIds":{"type":"array","description":"The contact ids are used to filter the view","items":{"type":"string"}},"externalContactIds":{"type":"array","description":"The external contact ids are used to filter the view","items":{"type":"string"}},"externalOrgIds":{"type":"array","description":"The external org ids are used to filter the view","items":{"type":"string"}},"aniList":{"type":"array","description":"The ani list ids are used to filter the view","items":{"type":"string"}},"durationsMilliseconds":{"type":"array","description":"The durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"acdDurationsMilliseconds":{"type":"array","description":"The acd durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"talkDurationsMilliseconds":{"type":"array","description":"The talk durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"acwDurationsMilliseconds":{"type":"array","description":"The acw durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"handleDurationsMilliseconds":{"type":"array","description":"The handle durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"holdDurationsMilliseconds":{"type":"array","description":"The hold durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"abandonDurationsMilliseconds":{"type":"array","description":"The abandon durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"evaluationScore":{"description":"The evaluationScore is used to filter the view","$ref":"#/definitions/NumericRange"},"evaluationCriticalScore":{"description":"The evaluationCriticalScore is used to filter the view","$ref":"#/definitions/NumericRange"},"evaluationFormIds":{"type":"array","description":"The evaluation form ids are used to filter the view","items":{"type":"string"}},"evaluatedAgentIds":{"type":"array","description":"The evaluated agent ids are used to filter the view","items":{"type":"string"}},"evaluatorIds":{"type":"array","description":"The evaluator ids are used to filter the view","items":{"type":"string"}},"transferred":{"type":"boolean","description":"Indicates filtering for transfers"},"abandoned":{"type":"boolean","description":"Indicates filtering for abandons"},"answered":{"type":"boolean","description":"Indicates filtering for answered interactions"},"messageTypes":{"type":"array","description":"The message media types used to filter the view","items":{"type":"string","enum":["sms","twitter","line","facebook","whatsapp","webmessaging","open","instagram"]}},"divisionIds":{"type":"array","description":"The divison Ids used to filter the view","items":{"type":"string"},"x-genesys-entity-type":{"value":"DIVISION_ID"}},"surveyFormIds":{"type":"array","description":"The survey form ids used to filter the view","items":{"type":"string"}},"surveyTotalScore":{"description":"The survey total score used to filter the view","$ref":"#/definitions/NumericRange"},"surveyNpsScore":{"description":"The survey NPS score used to filter the view","$ref":"#/definitions/NumericRange"},"mos":{"description":"The desired range for mos values","$ref":"#/definitions/NumericRange"},"surveyQuestionGroupScore":{"description":"The survey question group score used to filter the view","$ref":"#/definitions/NumericRange"},"surveyPromoterScore":{"description":"The survey promoter score used to filter the view","$ref":"#/definitions/NumericRange"},"surveyFormContextIds":{"type":"array","description":"The list of survey form context ids used to filter the view","items":{"type":"string"}},"conversationIds":{"type":"array","description":"The list of conversation ids used to filter the view","items":{"type":"string"}},"sipCallIds":{"type":"array","description":"The list of SIP call ids used to filter the view","items":{"type":"string"}},"isEnded":{"type":"boolean","description":"Indicates filtering for ended"},"isSurveyed":{"type":"boolean","description":"Indicates filtering for survey"},"surveyScores":{"type":"array","description":"The list of survey score ranges used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"promoterScores":{"type":"array","description":"The list of promoter score ranges used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"isCampaign":{"type":"boolean","description":"Indicates filtering for campaign"},"surveyStatuses":{"type":"array","description":"The list of survey statuses used to filter the view","items":{"type":"string"}},"conversationProperties":{"description":"A grouping of conversation level filters","$ref":"#/definitions/ConversationProperties"},"isBlindTransferred":{"type":"boolean","description":"Indicates filtering for blind transferred"},"isConsulted":{"type":"boolean","description":"Indicates filtering for consulted"},"isConsultTransferred":{"type":"boolean","description":"Indicates filtering for consult transferred"},"remoteParticipants":{"type":"array","description":"The list of remote participants used to filter the view","items":{"type":"string"}},"flowIds":{"type":"array","description":"The list of flow Ids","items":{"type":"string"}},"flowOutcomeIds":{"type":"array","description":"A list of outcome ids of the flow","items":{"type":"string"}},"flowOutcomeValues":{"type":"array","description":"A list of outcome values of the flow","items":{"type":"string","enum":["SUCCESS","FAILURE"]}},"flowDestinationTypes":{"type":"array","description":"The list of destination types of the flow","items":{"type":"string","enum":["ACD","USER","GROUP","NUMBER","FLOW","SECURE_FLOW","ACD_VOICEMAIL","USER_VOICEMAIL","GROUP_VOICEMAIL","RETURN_TO_AGENT"]}},"flowDisconnectReasons":{"type":"array","description":"The list of reasons for the flow to disconnect","items":{"type":"string","enum":["FLOW_DISCONNECT","FLOW_ERROR_DISCONNECT","DISCONNECT"]}},"flowTypes":{"type":"array","description":"A list of types of the flow","items":{"type":"string","enum":["bot","commonmodule","digitalbot","inboundcall","inboundchat","inboundemail","inboundshortmessage","inqueuecall","inqueueshortmessage","inqueueemail","outboundcall","securecall","surveyinvite","voice","voicemail","voicesurvey","workflow","workitem"]}},"flowEntryTypes":{"type":"array","description":"A list of types of the flow entry","items":{"type":"string","enum":["agent","direct","dnis","flow","outbound"]}},"flowEntryReasons":{"type":"array","description":"A list of reasons of flow entry","items":{"type":"string"}},"flowVersions":{"type":"array","description":"A list of versions of a flow","items":{"type":"string"}},"groupIds":{"type":"array","description":"A list of directory group ids","items":{"type":"string"}},"hasJourneyCustomerId":{"type":"boolean","description":"Indicates filtering for journey customer id"},"hasJourneyActionMapId":{"type":"boolean","description":"Indicates filtering for Journey action map id"},"hasJourneyVisitId":{"type":"boolean","description":"Indicates filtering for Journey visit id"},"hasMedia":{"type":"boolean","description":"Indicates filtering for presence of MMS media"},"roleIds":{"type":"array","description":"The role Ids used to filter the view","items":{"type":"string"}},"reportsTos":{"type":"array","description":"The report to user IDs used to filter the view","items":{"type":"string"}},"locationIds":{"type":"array","description":"The location Ids used to filter the view","items":{"type":"string"}},"flowOutTypes":{"type":"array","description":"A list of flow out types","items":{"type":"string"}},"providerList":{"type":"array","description":"A list of providers","items":{"type":"string"}},"callbackNumberList":{"type":"array","description":"A list of callback numbers or substrings of numbers (ex: [\"317\", \"13172222222\"])","items":{"type":"string"}},"callbackInterval":{"type":"string","description":"An interval of time to filter for scheduled callbacks. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"usedRoutingTypes":{"type":"array","description":"A list of routing types used","items":{"type":"string","enum":["Bullseye","Conditional","Direct","Last","Manual","Predictive","Preferred","Standard","Vip"]}},"requestedRoutingTypes":{"type":"array","description":"A list of routing types requested","items":{"type":"string","enum":["Bullseye","Conditional","Direct","Last","Manual","Predictive","Preferred","Standard","Vip"]}},"hasAgentAssistId":{"type":"boolean","description":"Indicates filtering for agent assist id"},"transcripts":{"type":"array","description":"A list of transcript contents requested","items":{"$ref":"#/definitions/Transcripts"}},"transcriptLanguages":{"type":"array","description":"A list of transcript languages requested","items":{"type":"string"}},"participantPurposes":{"type":"array","description":"A list of participant purpose requested","items":{"type":"string","enum":["internal","external"]}},"showFirstQueue":{"type":"boolean","description":"Indicates filtering for first queue data"},"teamIds":{"type":"array","description":"The team ids used to filter the view data","items":{"type":"string"}},"filterUsersByTeamIds":{"type":"array","description":"The team ids are used to fetch associated users for the view","items":{"type":"string"}},"journeyActionMapIds":{"type":"array","description":"The journey action map ids are used to fetch action maps for the associated view","items":{"type":"string"}},"journeyOutcomeIds":{"type":"array","description":"The journey outcome ids are used to fetch outcomes for the associated view","items":{"type":"string"}},"journeySegmentIds":{"type":"array","description":"The journey segment ids are used to fetch segments for the associated view","items":{"type":"string"}},"journeyActionMapTypes":{"type":"array","description":"The journey action map types are used to filter action map data for the associated view","items":{"type":"string","enum":["webchat","webMessagingOffer","contentOffer","integrationAction","architectFlow","openAction"]}},"developmentRoleList":{"type":"array","description":"The list of development roles used to filter agent development view","items":{"type":"string","enum":["Creator","Facilitator","Attendee"]}},"developmentTypeList":{"type":"array","description":"The list of development types used to filter agent development view","items":{"type":"string","enum":["Informational","Coaching","Assessment","AssessedContent","External","Native"]}},"developmentStatusList":{"type":"array","description":"The list of development status used to filter agent development view","items":{"type":"string","enum":["Planned","Scheduled","InvalidSchedule","InProgress","Completed","NotCompleted"]}},"developmentModuleIds":{"type":"array","description":"The list of development moduleIds used to filter agent development view","items":{"type":"string"}},"developmentActivityOverdue":{"type":"boolean","description":"Indicates filtering for development activities"},"customerSentimentScore":{"description":"The customer sentiment score used to filter the view","$ref":"#/definitions/NumericRange"},"customerSentimentTrend":{"description":"The customer sentiment trend used to filter the view","$ref":"#/definitions/NumericRange"},"flowTransferTargets":{"type":"array","description":"The list of transfer targets used to filter flow data","items":{"type":"string"}},"developmentName":{"type":"string","description":"Filter for development name"},"topicIds":{"type":"array","description":"Represents the topics detected in the transcript","items":{"type":"string"}},"externalTags":{"type":"array","description":"The list of external Tags used to filter conversation data","items":{"type":"string"}},"isNotResponding":{"type":"boolean","description":"Indicates filtering for not responding users"},"isAuthenticated":{"type":"boolean","description":"Indicates filtering for the authenticated chat"},"botIds":{"type":"array","description":"The list of bot IDs used to filter bot views","items":{"type":"string"}},"botVersions":{"type":"array","description":"The list of bot versions used to filter bot views","items":{"type":"string"}},"botMessageTypes":{"type":"array","description":"The list of bot message types used to filter bot views","items":{"type":"string","enum":["Unknown","Phone","SMS","GenesysChatWidget","FacebookMessenger","WeChat","Whatsapp","AppleBusinessChat","Telegram","Slack","Signal","Line","Discord","TwitterDirectMessage","Other"]}},"botProviderList":{"type":"array","description":"The list of bot providers used to filter bot views","items":{"type":"string","enum":["Unknown","Genesys","Amazon","Google","Nuance"]}},"botProductList":{"type":"array","description":"The list of bot products used to filter bot views","items":{"type":"string","enum":["Unknown","GenesysDialogEngine","AmazonLex","GoogleDialogFlow","GoogleDialogFlowResell","GenesysBotFlow","NuanceDlg","GoogleDialogFlowCx","GenesysByob","AmazonLexV2","GoogleDialogFlowCxResell","GoogleSttBotFlow","MicrosoftSttBotFlow"]}},"botRecognitionFailureReasonList":{"type":"array","description":"The list of bot recognition failure reasons used to filter bot views","items":{"type":"string","enum":["Unknown","NoInputCollection","NoInputConfirmation","NoInputDisambiguation","NoMatchCollection","NoMatchConfirmation","NoMatchDisambiguation","MaxWrongMatch"]}},"botIntentList":{"type":"array","description":"The list of bot intents used to filter bot views","items":{"type":"string"}},"botFinalIntentList":{"type":"array","description":"The list of bot final intents used to filter bot views","items":{"type":"string"}},"botSlotList":{"type":"array","description":"The list of bot slots used to filter bot views","items":{"type":"string"}},"botResultList":{"type":"array","description":"The list of bot results used to filter bot views","items":{"type":"string","enum":["Unknown","ExitRequestedByUser","ExitRequestedByBot","ExitError","ExitRecognitionFailure","DisconnectRequestedByUser","DisconnectRequestedByBot","DisconnectSessionExpired","DisconnectError","DisconnectRecognitionFailure","TransferToACD"]}},"blockedReasons":{"type":"array","description":"The list of blocked reason used to filter action map constraints views","items":{"type":"string","enum":["PageUrlConditionsNotMatching","AlreadyExistingOffer","TriggerDateInFuture","MultipleSimultaneousOffers","FrequencyCapping","OfferedOutsideSchedule","ServiceLevelThrottling","NoAvailableAgents"]}},"isRecorded":{"type":"boolean","description":"Indicates filtering for recorded"},"hasEvaluation":{"type":"boolean","description":"Indicates filtering for evaluation"},"hasScoredEvaluation":{"type":"boolean","description":"Indicates filtering for scored evaluation"},"emailDeliveryStatusList":{"type":"array","description":"The list of email delivery statuses used to filter views","items":{"type":"string","enum":["DeliveryFailed","DeliverySuccess","Failed","Published","Queued","Read","Received","Sent"]}},"isAgentOwnedCallback":{"type":"boolean","description":"Indicates filtering for agent owned callback interactions"},"agentCallbackOwnerIds":{"type":"array","description":"The list of callback owners used to filter interactions","items":{"type":"string"}},"transcriptTopics":{"type":"array","description":"The list of transcript topics requested in filter","items":{"$ref":"#/definitions/TranscriptTopics"}},"journeyFrequencyCapReasons":{"type":"array","description":"The list of frequency cap reasons to filter offer constraints","items":{"type":"string"}},"journeyBlockingActionMapIds":{"type":"array","description":"The list of blocking action maps to filter offer constraints","items":{"type":"string"}},"journeyActionTargetIds":{"type":"array","description":"The list of action targets to filter offer constraints","items":{"type":"string"}},"journeyBlockingScheduleGroupIds":{"type":"array","description":"The list of blocking schedule groups to filter offer constraints","items":{"type":"string"}},"journeyBlockingEmergencyScheduleGroupIds":{"type":"array","description":"The list of emergency schedule groups to filter offer constraints","items":{"type":"string"}},"journeyUrlEqualConditions":{"type":"array","description":"The list of url equal conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlNotEqualConditions":{"type":"array","description":"The list of url not equal conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlStartsWithConditions":{"type":"array","description":"The list of url starts with conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlEndsWithConditions":{"type":"array","description":"The list of url ends with conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlContainsAnyConditions":{"type":"array","description":"The list of url contains any conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlNotContainsAnyConditions":{"type":"array","description":"The list of url not contains any conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlContainsAllConditions":{"type":"array","description":"The list of url contains all conditions to filter offer constraints","items":{"type":"string"}},"journeyUrlNotContainsAllConditions":{"type":"array","description":"The list of url not contains all conditions to filter offer constraints","items":{"type":"string"}},"flowMilestoneIds":{"type":"array","description":"The list of flow milestones to filter exports","items":{"type":"string"}},"isAssessmentPassed":{"type":"boolean","description":"Filter to indicate if Agent passed assessment or not"},"conversationInitiators":{"type":"array","description":"The list to filter based on Brands (Bot/User/Agent) or End User who initiated the first message in the conversation","items":{"type":"string"}},"hasCustomerParticipated":{"type":"boolean","description":"Indicates if the customer has participated in an initiated conversation"},"isAcdInteraction":{"type":"boolean","description":"Filter to indicate if interaction was ACD or non-ACD"},"hasFax":{"type":"boolean","description":"Filters to indicate if interaction has FAX"},"dataActionIds":{"type":"array","description":"The list of Data Action IDs ","items":{"type":"string"}},"actionCategoryName":{"type":"string","description":"Deprecated - Please use integrationIds instead"},"integrationIds":{"type":"array","description":"The list of integration IDs for Data Action","items":{"type":"string"}},"responseStatuses":{"type":"array","description":"The list of Response codes for Data Action","items":{"type":"string"}},"availableDashboard":{"type":"string","description":"Filter to indicate the availability of the dashboard is public or private.","enum":["Public","Private"]},"favouriteDashboard":{"type":"boolean","description":"Filter to indicate whether the dashboard is favorite or unfavorite."},"myDashboard":{"type":"boolean","description":"Filter to indicate the dashboard owned by the user."},"stationErrors":{"type":"array","description":"The list of agent errors that are related to station","items":{"type":"string"}},"canonicalContactIds":{"type":"array","description":"The canonical contact ids are used to filter the view","items":{"type":"string"}},"alertRuleIds":{"type":"array","description":"The list of Alert Rule IDs","items":{"type":"string"}},"evaluationFormContextIds":{"type":"array","description":"The list of Evaluation Form Context IDs","items":{"type":"string"}},"evaluationStatuses":{"type":"array","description":"The evaluation statuses that are used to filter the view","items":{"type":"string","enum":["Finished","InProgress","InReview","Pending","Retracted"]}},"workbinIds":{"type":"array","description":"The list of Workbin IDs","items":{"type":"string"}},"worktypeIds":{"type":"array","description":"The list of Worktype IDs","items":{"type":"string"}},"workitemIds":{"type":"array","description":"The list of Workitem IDs","items":{"type":"string"}},"workitemAssigneeIds":{"type":"array","description":"The list of Workitem Assignee IDs","items":{"type":"string"}},"workitemStatuses":{"type":"array","description":"The list of Workitem Statuses IDs","items":{"type":"string"}},"isAnalyzedForSensitiveData":{"type":"boolean","description":"Deprecated - Use hasPciData or hasPiiData instead."},"hasSensitiveData":{"type":"boolean","description":"Deprecated. Use hasPciData or hasPiiData instead."},"hasPciData":{"type":"boolean","description":"Filter to indicate the transcript contains Pci data."},"hasPiiData":{"type":"boolean","description":"Filter to indicate the transcript contains Pii data."},"subPath":{"type":"string","description":"Filter for Sub Path"},"userState":{"type":"string","description":"The user supplied state value in the view","enum":["ActiveAndInactive","Active","Inactive","Deleted"]},"isClearedByCustomer":{"type":"boolean","description":"Filter to indicate if the customer cleared the conversation."},"evaluationAssigneeIds":{"type":"array","description":"The evaluation assignee ids that are used to filter the view.","items":{"type":"string"}},"evaluationAssigned":{"type":"boolean","description":"Filter to indicate that the user has no assigned evaluation."},"assistantIds":{"type":"array","description":"The assistant ids that are used to filter the view.","items":{"type":"string"}},"knowledgeBaseIds":{"type":"array","description":"The knowledge base ids that are used to filter the view.","items":{"type":"string"}},"isParked":{"type":"boolean","description":"Filter to indicate if the interactions are parked."},"agentEmpathyScore":{"description":"The agentEmpathyScore is used to filter the view","$ref":"#/definitions/NumericRange"},"surveyTypes":{"type":"array","description":"The surveyTypes is used to filter the view","items":{"type":"string","enum":["Web","Voice"]}},"surveyResponseStatuses":{"type":"array","description":"The list of Survey Response Status","items":{"type":"string","enum":["Unknown","FullResponse","PartialResponse"]}},"botFlowTypes":{"type":"array","description":"The botFlowTypes is used to filter the view","items":{"type":"string","enum":["Unknown","Bot","DigitalBot","VoiceSurvey"]}},"agentTalkDurationMilliseconds":{"type":"array","description":"The agent talk durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"customerTalkDurationMilliseconds":{"type":"array","description":"The customer talk durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"overtalkDurationMilliseconds":{"type":"array","description":"The overtalk durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"silenceDurationMilliseconds":{"type":"array","description":"The silence durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"acdDurationMilliseconds":{"type":"array","description":"The acd durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"ivrDurationMilliseconds":{"type":"array","description":"The ivr durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"otherDurationMilliseconds":{"type":"array","description":"The other (hold/music) durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"agentTalkPercentage":{"description":"The agent talk percentage used to filter the view","$ref":"#/definitions/NumericRange"},"customerTalkPercentage":{"description":"The customer talk percentage used to filter the view","$ref":"#/definitions/NumericRange"},"overtalkPercentage":{"description":"The overtalk percentage used to filter the view","$ref":"#/definitions/NumericRange"},"silencePercentage":{"description":"The silence percentage used to filter the view","$ref":"#/definitions/NumericRange"},"acdPercentage":{"description":"The acd percentage used to filter the view","$ref":"#/definitions/NumericRange"},"ivrPercentage":{"description":"The ivr percentage used to filter the view","$ref":"#/definitions/NumericRange"},"otherPercentage":{"description":"The other (hold/music percentage used to filter the view","$ref":"#/definitions/NumericRange"},"overtalkInstances":{"description":"The overtalk instance range used to filter the view","$ref":"#/definitions/NumericRange"},"isScreenRecorded":{"type":"boolean","description":"Filter to indicate if the screen is recorded"},"screenMonitorUserIds":{"type":"array","description":"The list of Screen Monitor User Ids","items":{"type":"string"}},"dashboardType":{"type":"string","description":"The type of dashboard being filtered","enum":["All","Public","Private","Shared","Favorites","Deleted"]},"dashboardAccessFilter":{"type":"string","description":"The type of dashboard access being filtered","enum":["OwnedByMe","OwnedByAnyone","NotOwnedByMe"]},"transcriptDurationMilliseconds":{"type":"array","description":"The transcript durations in milliseconds used to filter the view","items":{"$ref":"#/definitions/NumericRange"}},"socialCountries":{"type":"array","description":"List of countries for social filtering","items":{"type":"string"}},"socialLanguages":{"type":"array","description":"List of languages for social filtering","items":{"type":"string"}},"socialChannels":{"type":"array","description":"List of channels for social filtering","items":{"type":"string","enum":["Twitter","Facebook","Instagram","Open"]}},"socialSentimentCategory":{"type":"array","description":"The sentiment of the social post","items":{"type":"string","enum":["Positive","Negative","Neutral","Unknown"]}},"socialTopicIds":{"type":"array","description":"The list of topicIds for social filtering","items":{"type":"string"}},"socialIngestionRuleIds":{"type":"array","description":"The list of ingestion ruleIds for social filtering","items":{"type":"string"}},"socialConversationCreated":{"type":"boolean","description":"Filter to indicate if the post has created a conversation"},"socialContentType":{"type":"array","description":"The list of content Type for social filtering","items":{"type":"string","enum":["Text","Image","Video"]}},"socialKeywords":{"type":"array","description":"The list of keywords for social filtering","items":{"$ref":"#/definitions/SocialKeyword"}},"socialPostEscalated":{"type":"boolean","description":"Filter to indicate if the post is escalated"},"socialClassifications":{"type":"array","description":"Indicates if a social message was public or private","items":{"type":"string","enum":["Public","Private"]}},"filterUsersByManagerIds":{"type":"array","description":"The manager ids used to fetch associated users for the view","items":{"type":"string"}}}},"Warning":{"type":"object","properties":{"value":{"type":"integer","description":"The value for the warning configuration."},"rangeType":{"type":"string","description":"The range type for the warning configuration.","enum":["OVER","UNDER","BETWEEN"]},"color":{"type":"string","description":"The color for the warning configuration in RGB hexadecimal format (for example \"#FF0000\" represents red)."}}},"Widget":{"type":"object","required":["type"],"properties":{"row":{"type":"integer","description":"The row number for the specific dashboard widget configuration."},"column":{"type":"integer","description":"The column number for the specific dashboard widget configuration."},"title":{"type":"string","description":"The title for the dashboard widget configuration."},"type":{"type":"string","description":"The type of dashboard widget configuration.","enum":["METRIC","CHART","PIE","HEAT_MAP","FREE_TEXT","AGENT_STATUS","REALTIME_ADHERENCE","WEB_CONTENT_URL"]},"metrics":{"type":"array","description":"The list of metrics for the dashboard widget configuration.","items":{"type":"string","enum":["AVG_TALK_TIME","AVG_HOLD_TIME","AVG_ACW_TIME","AVG_WAIT_TIME","AVG_HANDLE_TIME","AVG_ALERT_TIME","AVG_ANSWER_TIME","AVG_ABANDON_TIME","TOTAL_TALK_TIME","TOTAL_HANDLE_TIME","TOTAL_HOLD_TIME","TOTAL_ACW_TIME","TOTAL_ALERT_TIME","MAX_ABANDON_TIME","MAX_WAIT_TIME","MAX_TALK_TIME","MAX_HOLD_TIME","MAX_ACW_TIME","MIN_ABANDON_TIME","MIN_WAIT_TIME","MIN_TALK_TIME","MIN_HOLD_TIME","MIN_ACW_TIME","ALERT_COUNT","OFFERED_COUNT","ABANDONED_COUNT","ABANDONED_PERCENT","SHORT_ABANDONED_COUNT","SHORT_ABANDONED_PERCENT","ABANDONED_NO_SHORT_COUNT","ABANDONED_NO_SHORT_PERCENT","ANSWERED_COUNT","ANSWERED_PERCENT","FLOWOUT_COUNT","FLOWOUT_PERCENT","OUTBOUND_COUNT","OUTBOUND_ATTEMPTED_COUNT","VOICEMAIL_COUNT","HANDLED_COUNT","HELD_COUNT","TRANSFERRED_COUNT","TRANSFERRED_PERCENT","WAITING_CURRENT","INTERACTING_CURRENT","HELD_CURRENT","ALERTING_CURRENT","SERVICE_LEVEL","OVER_SERVICE_LEVEL","ONLINE_AGENTS","AVAILABLE_AGENTS","AWAY_AGENTS","BREAK_AGENTS","MEAL_AGENTS","TRAINING_AGENTS","BUSY_AGENTS","MEETING_AGENTS","SYSTEM_AWAY_AGENTS","OFFLINE_AGENTS","ON_QUEUE_AGENTS","OFF_QUEUE_AGENTS","INTERACTING_AGENTS","ACW_AGENTS","COMMUNICATING_AGENTS","IDLE_AGENTS","NOT_RESPONDING_AGENTS","LONGEST_WAITING","LONGEST_INTERACTING","FLOW_ACTIVE_LONGEST","FLOW_ACTIVE_CURRENT","FLOW_ENTRIES_COUNT","FLOW_TOTAL_DURATION","FLOW_MAX_DURATION","FLOW_AVG_DURATION","FLOW_DISCONNECT_COUNT","FLOW_DISCONNECT_PERCENT","FLOW_TOTAL_DISCONNECT_DURATION","FLOW_AVG_DISCONNECT_DURATION","FLOW_MAX_DISCONNECT_DURATION","FLOW_FLOW_DISCONNECT","FLOW_FLOW_DISCONNECT_PERCENT","FLOW_SYSTEM_ERROR_DISCONNECT","FLOW_SYSTEM_ERROR_DISCONNECT_PERCENT","FLOW_CUSTOMER_DISCONNECT","FLOW_CUSTOMER_DISCONNECT_PERCENT","FLOW_SHORT_DISCONNECT","FLOW_SHORT_DISCONNECT_PERCENT","FLOW_EXIT_COUNT","FLOW_EXIT_PERCENT","FLOW_TOTAL_EXIT_DURATION","FLOW_MAX_EXIT_DURATION","FLOW_AVG_EXIT_DURATION","FLOW_ACD_EXIT_COUNT","FLOW_ACD_EXIT_PERCENT","FLOW_GROUP_EXIT_COUNT","FLOW_GROUP_EXIT_PERCENT","FLOW_NUMBER_EXIT_COUNT","FLOW_NUMBER_EXIT_PERCENT","FLOW_USER_EXIT_COUNT","FLOW_USER_EXIT_PERCENT","FLOW_FLOW_EXIT_COUNT","FLOW_FLOW_EXIT_PERCENT","FLOW_SECURE_FLOW_EXIT_COUNT","FLOW_SECURE_FLOW_EXIT_PERCENT","FLOW_ACD_VOICEMAIL_EXIT_COUNT","FLOW_ACD_VOICEMAIL_EXIT_PERCENT","FLOW_USER_VOICEMAIL_EXIT_COUNT","FLOW_USER_VOICEMAIL_EXIT_PERCENT","FLOW_OUTCOME_COUNT","FLOW_AVG_OUTCOME_DECIMAL","FLOW_OUTCOME_FAILURE_COUNT","FLOW_OUTCOME_FAILURE_PERCENT","FLOW_OUTCOME_SUCCESS_COUNT","FLOW_OUTCOME_SUCCESS_PERCENT","FLOW_OUTCOME_TOTAL_DURATION","FLOW_OUTCOME_MAX_DURATION","FLOW_OUTCOME_AVG_DURATION","FLOW_OUTCOME_MIN_DURATION","OFF_QUEUE_TIME","OFF_QUEUE_PERCENT","AVAILABLE_TIME","AVAILABLE_PERCENT","BUSY_TIME","BUSY_PERCENT","AWAY_TIME","AWAY_PERCENT","BREAK_TIME","BREAK_PERCENT","MEAL_TIME","MEAL_PERCENT","MEETING_TIME","MEETING_PERCENT","TRAINING_TIME","TRAINING_PERCENT","INTERACTING_TIME","INTERACTING_PERCENT","COMMUNICATING_TIME","COMMUNICATING_PERCENT","SYSTEM_AWAY_TIME","SYSTEM_AWAY_PERCENT","ON_QUEUE_TIME","ON_QUEUE_PERCENT","IDLE_TIME","IDLE_PERCENT","NOT_RESPONDING_TIME","NOT_RESPONDING_PERCENT","LOGGED_IN_TIME","OCCUPANCY_PERCENT","MIN_ALERT_TIME","MAX_ALERT_TIME","MIN_HANDLE_TIME","MAX_HANDLE_TIME","MIN_ANSWERED_TIME","MAX_ANSWERED_TIME","MIN_NOT_RESPONDING_TIME","MAX_NOT_RESPONDING_TIME","MET_SERVICE_LEVEL","WFM_ADHERENCE_STATUS","WFM_SCHEDULED_ACTIVITY","WFM_ADHERENCE_DURATION","AGENT_TITLE","AGENT_DEPARTMENT","AGENT_EXTENSION","AGENT_SKILLS","AGENT_LOCATION","AGENT_REPORTS_TO","AGENT_EMAIL","AGENT_ROLE","AGENT_GROUP","AGENT_TIME_IN_STATUS","AGENT_TIME_IN_ROUTING_STATUS","AGENT_STATUS","AGENT_SECONDARY_STATUS","AGENT_ROUTING_STATUS","AGENT_MEDIA_TYPES","ACW_COUNT","ANSWER_TRANSFERRED_PERCENT","FLOW_AVG_MILESTONE_DECIMAL","NOT_RESPONDING_COUNT","AVG_ACW_HANDLED","AVG_CONTACTING_TIME","AVG_DIALING_TIME","AVG_FLOWOUT_TIME","AVG_HOLD_HANDLED","AVG_MONITOR","BLIND_TRANSFER_COUNT","BLIND_TRANSFER_PERCENT","CONNECTED_COUNT","CONSULT_COUNT","CONSULT_TRANSFER_COUNT","CONSULT_TRANSFER_PERCENT","CONTACTING_COUNT","DIALING_COUNT","ERROR_COUNT","EXTERNAL_MEDIA_COUNT","MAX_CONTACTING_TIME","MAX_DIALING_TIME","MAX_FLOWOUT_TIME","FLOW_MILESTONE_COUNT","MIN_FLOWOUT_TIME","MAX_MONITOR","MIN_CONTACTING_TIME","MIN_DIALING_TIME","MIN_MONITOR","MONITOR_COUNT","MEDIA_COUNT","SERVICE_LEVEL_TARGET","SERVICE_LEVEL_TARGET_CURRENT","TALK_COUNT","TOTAL_ABANDON_TIME","TOTAL_NOT_RESPONDING_TIME","TOTAL_CONTACTING","TOTAL_DIALING","TOTAL_MONITOR","TOTAL_WAIT_TIME","WAIT_COUNT","PARK_COUNT","AVG_PARK_TIME","TOTAL_PARK_TIME","MIN_PARK_TIME","MAX_PARK_TIME"]}},"displayText":{"type":"string","description":"The display text for the dashboard widget configuration."},"displayTextColor":{"type":"string","description":"The color of the display text for the dashboard widget configuration in RGB hexadecimal format (for example \"#FF0000\" represents red)."},"webContentUrl":{"type":"string","description":"The external web URL for the dashboard widget configuration."},"splitFilters":{"type":"boolean","description":"Indicates each filter to be displayed individually."},"splitByMediaType":{"type":"boolean","description":"Indicates that data for each media type should be shown individually."},"showLongest":{"type":"boolean","description":"Indicates the display be the longest time."},"displayAsTable":{"type":"boolean","description":"Indicates the widget to be displayed as table."},"showDuration":{"type":"boolean","description":"Indicates the display to include duration."},"sortOrder":{"type":"string","description":"The sort order of the table.","enum":["ascending","descending"]},"sortKey":{"type":"string","description":"The sort key of the table.","enum":["Name","Duration"]},"entityLimit":{"type":"integer","format":"int32","description":"Indicates the limit of displayed entities."},"displayAggregates":{"type":"boolean","description":"Indicates whether to display aggregate across all entity and media type combination."},"isFullWidth":{"type":"boolean","description":"Indicates whether a widget should take the full width of a dashboard or be shown only in a single slot."},"showPercentageChange":{"type":"boolean","description":"Indicates whether a widget should show the percentage diff between two values."},"showProfilePicture":{"type":"boolean","description":"Indicates whether a widget should show the profile picture of an agent."},"filter":{"description":"The filters to be applied for dashboard widget configuration","$ref":"#/definitions/ViewFilter"},"periods":{"type":"array","description":"The list of periods for the dashboard widget configuration","items":{"type":"string","enum":["NONE","CURRENT_HALF_HOUR","TODAY","YESTERDAY","THIS_WEEK","LAST_WEEK","THIS_MONTH","LAST_MONTH","PRIOR_7_DAYS","PAST_7_DAYS_TO_DATE","PRIOR_30_DAYS","PAST_30_DAYS_TO_DATE","PRIOR_3_MONTHS"]}},"mediaTypes":{"type":"array","description":"The list of media types for the dashboard widget configuration","items":{"type":"string","enum":["callback","chat","cobrowse","email","internalmessage","message","screenshare","unknown","video","voice"]}},"warnings":{"type":"array","description":"List of warnings for dashboard widget configuration","items":{"$ref":"#/definitions/Warning"}},"showTimeInStatus":{"type":"boolean","description":"Indicates the show time in status of a widget configuration."},"showOfflineAgents":{"type":"boolean","description":"Indicates to show offline agent widget."},"selectedStatuses":{"type":"array","description":"Indicates the selected statuses used to filter the agent widget in the dashboard.","items":{"type":"string","enum":["Available","Away","Busy","Break","Meeting","Training","Meal","SystemAway","OnQueue","Interacting","NotResponding","Idle","Communicating","OffQueue","Online","Offline"]}},"agentInteractionSortOrder":{"type":"string","description":"The sort order of the interactions in the agent status widget.","enum":["ascending","descending"]}}},"DashboardConfigurationBulkRequest":{"type":"object","required":["dashboardConfigurationIds"],"properties":{"dashboardConfigurationIds":{"type":"array","description":"The user supplied dashboard configuration ids","items":{"type":"string"}}}},"DashboardConfigurationListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DashboardConfiguration"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DashboardConfigurationQueryRequest":{"type":"object","required":["dashboardConfigurationIds"],"properties":{"dashboardConfigurationIds":{"type":"array","description":"The user supplied dashboard configuration ids","items":{"type":"string"}},"pageNumber":{"type":"integer","format":"int32","description":"The page number of the queried response"},"pageSize":{"type":"integer","format":"int32","description":"The number of entities to return of the queried response. The max is 25"},"sortBy":{"type":"string","description":"The order in which response will be sorted","enum":["Asc","Desc"]}}},"DashboardUser":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dashboardCount":{"type":"integer","format":"int32","description":"The count of dashboards for the user"},"publicDashboardCount":{"type":"integer","format":"int32","description":"The count of public dashboards for the user"},"state":{"type":"string","description":"The state of the user","enum":["active","inactive"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DashboardUserListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DashboardUser"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ReportingExportJobResponse":{"type":"object","required":["createdDateTime","exportFormat","filter","interval","locale","modifiedDateTime","percentageComplete","period","read","runId","status","timeZone","viewType"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"runId":{"type":"string","description":"The unique run id of the export schedule execute"},"status":{"type":"string","description":"The current status of the export request","enum":["SUBMITTED","RUNNING","CANCELLING","CANCELLED","COMPLETED","COMPLETED_WITH_PARTIAL_RESULTS","FAILED"]},"timeZone":{"type":"string","description":"The requested timezone of the exported data. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"exportFormat":{"type":"string","description":"The requested format of the exported data","enum":["CSV","PDF"]},"interval":{"type":"string","description":"The time period used to limit the the exported data. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"downloadUrl":{"type":"string","description":"The url to download the request if it's status is completed"},"viewType":{"type":"string","description":"The type of view export job to be created","enum":["QUEUE_PERFORMANCE_SUMMARY_VIEW","QUEUE_PERFORMANCE_DETAIL_VIEW","INTERACTION_SEARCH_VIEW","AGENT_PERFORMANCE_SUMMARY_VIEW","AGENT_PERFORMANCE_DETAIL_VIEW","AGENT_STATUS_SUMMARY_VIEW","AGENT_STATUS_DETAIL_VIEW","AGENT_EVALUATION_SUMMARY_VIEW","AGENT_EVALUATION_DETAIL_VIEW","AGENT_QUEUE_DETAIL_VIEW","AGENT_INTERACTION_DETAIL_VIEW","ABANDON_INSIGHTS_VIEW","SKILLS_PERFORMANCE_VIEW","SURVEY_FORM_PERFORMANCE_SUMMARY_VIEW","SURVEY_FORM_PERFORMANCE_DETAIL_VIEW","DNIS_PERFORMANCE_SUMMARY_VIEW","DNIS_PERFORMANCE_DETAIL_VIEW","WRAP_UP_PERFORMANCE_SUMMARY_VIEW","AGENT_WRAP_UP_PERFORMANCE_DETAIL_VIEW","QUEUE_ACTIVITY_SUMMARY_VIEW","QUEUE_ACTIVITY_DETAIL_VIEW","AGENT_QUEUE_ACTIVITY_SUMMARY_VIEW","QUEUE_AGENT_DETAIL_VIEW","QUEUE_INTERACTION_DETAIL_VIEW","AGENT_SCHEDULE_DETAIL_VIEW","IVR_PERFORMANCE_SUMMARY_VIEW","IVR_PERFORMANCE_DETAIL_VIEW","ANSWER_INSIGHTS_VIEW","HANDLE_INSIGHTS_VIEW","TALK_INSIGHTS_VIEW","HOLD_INSIGHTS_VIEW","ACW_INSIGHTS_VIEW","WAIT_INSIGHTS_VIEW","AGENT_WRAP_UP_PERFORMANCE_INTERVAL_DETAIL_VIEW","FLOW_OUTCOME_SUMMARY_VIEW","FLOW_OUTCOME_PERFORMANCE_DETAIL_VIEW","FLOW_OUTCOME_PERFORMANCE_INTERVAL_DETAIL_VIEW","FLOW_DESTINATION_SUMMARY_VIEW","FLOW_DESTINATION_DETAIL_VIEW","API_USAGE_VIEW","SCHEDULED_CALLBACKS_VIEW","CONTENT_SEARCH_VIEW","LANDING_PAGE","DASHBOARD_SUMMARY","DASHBOARD_DETAIL","DASHBOARD_USERS","DASHBOARD_USERS_DETAIL","JOURNEY_ACTION_MAP_SUMMARY_VIEW","JOURNEY_OUTCOME_SUMMARY_VIEW","JOURNEY_SEGMENT_SUMMARY_VIEW","AGENT_DEVELOPMENT_DETAIL_VIEW","AGENT_DEVELOPMENT_DETAIL_ME_VIEW","AGENT_DEVELOPMENT_SUMMARY_VIEW","AGENT_PERFORMANCE_ME_VIEW","AGENT_STATUS_ME_VIEW","AGENT_EVALUATION_ME_VIEW","AGENT_SCORECARD_VIEW","AGENT_SCORECARD_ME_VIEW","AGENT_GAMIFICATION_LEADERSHIP_VIEW","AGENT_SCHEDULE_ME_VIEW","BOT_PERFORMANCE_SUMMARY_VIEW","BOT_PERFORMANCE_DETAIL_VIEW","SCHEDULED_EXPORTS_VIEW","TOPIC_TREND_SUMMARY_VIEW","TOPIC_TREND_DETAIL_VIEW","ACTION_MAP_BLOCKED_CONSTRAINTS_DETAIL_VIEW","ACTION_MAP_BLOCKED_CONSTRAINTS_INTERVAL_DETAIL_VIEW","FLOW_MILESTONE_PERFORMANCE_DETAIL_VIEW","FLOW_MILESTONE_PERFORMANCE_INTERVAL_DETAIL_VIEW","AGENT_TOPIC_SUMMARY_VIEW","AGENT_TOPIC_DETAIL_VIEW","QUEUE_TOPIC_SUMMARY_VIEW","QUEUE_TOPIC_DETAIL_VIEW","FLOW_TOPIC_SUMMARY_VIEW","FLOW_TOPIC_DETAIL_VIEW","AGENT_INTERACTIONS_ME_VIEW","ALERT_RULES_VIEW","CONFIGURE_ALERT_RULE_VIEW","PREDICTIVE_ROUTING_VIEW","PREDICTIVE_ROUTING_QUEUE_OVERVIEW","PREDICTIVE_ROUTING_MODEL_VIEW","PREDICTIVE_ROUTING_IMPACT_VIEW","DATA_ACTIONS_PERFORMANCE_SUMMARY_VIEW","DATA_ACTIONS_PERFORMANCE_DETAIL_VIEW","AGENT_TIMELINE_SUMMARY_VIEW","AGENT_TIMELINE_DETAIL_VIEW","AGENT_LOGIN_LOGOUT_SUMMARY_VIEW","AGENT_LOGIN_LOGOUT_DETAIL_VIEW","CAMPAIGN_PERFORMANCE_SUMMARY_VIEW","CAMPAIGN_PERFORMANCE_DETAIL_VIEW","KNOWLEDGE_PERFORMANCE_VIEW","AGENT_SCORECARD_INSIGHTS_SUMMARY_VIEW","AGENT_SCORECARD_INSIGHTS_DETAIL_VIEW","QUEUE_WRAPUP_DETAIL_VIEW","INTERACTION_DETAIL_VIEW","CAMPAIGN_INTERACTION_DETAIL_VIEW","CAMPAIGN_ATTEMPT_DETAIL_VIEW","WORKITEM_PERFORMANCE_SUMMARY_VIEW","AGENT_ASSIST_PERFORMANCE_VIEW","CONTACT_CENTER_PERFORMANCE_VIEW","QUEUE_ROUTING_PERFORMANCE_VIEW","AGENT_WORKITEM_PERFORMANCE_SUMMARY_VIEW","AGENT_WORKITEM_PERFORMANCE_DETAIL_VIEW","QUEUE_WORKITEM_PERFORMANCE_SUMMARY_VIEW","QUEUE_WORKITEM_PERFORMANCE_DETAIL_VIEW","EMAIL_AGENT_PERFORMANCE_SUMMARY_VIEW","EMAIL_AGENT_PERFORMANCE_DETAIL_VIEW","MESSAGING_AGENT_PERFORMANCE_SUMMARY_VIEW","MESSAGING_AGENT_PERFORMANCE_DETAIL_VIEW","EMAIL_QUEUE_PERFORMANCE_SUMMARY_VIEW","EMAIL_QUEUE_PERFORMANCE_DETAIL_VIEW","MESSAGING_QUEUE_PERFORMANCE_SUMMARY_VIEW","MESSAGING_QUEUE_PERFORMANCE_DETAIL_VIEW","SOCIAL_LISTENING_VIEW","SOCIAL_LISTENING_POSTS_VIEW","AGENT_PERFORMANCE_TIMELINE_DETAIL_VIEW"]},"exportErrorMessagesType":{"type":"string","description":"The error message in case the export request failed","enum":["FAILED_CONVERTING_EXPORT_JOB","FAILED_NO_DATA_EXPORT_JOB_FOUND","FAILED_GETTING_DATA_FROM_SERVICE","FAILED_GENERATING_TEMP_FILE","FAILED_SAVING_FILE_TO_S3","FAILED_NOTIFYING_SKYWALKER_OF_DOWNLOAD","FAILED_BUILDING_DOWNLOAD_URL_FROM_SKYWALKER_RESPONSE","FAILED_CONVERTING_EXPORT_JOB_TO_QUEUE_PERFORMANCE_JOB","EXPORT_TYPE_NOT_IMPLEMENTED","REACHED_MAXIMUM_ATTEMPT_OF_RETRY","FAILED_LONG_RUNNING_EXPORT","TOO_MANY_REQUESTS_FROM_AN_ORGANIZATION","FAILED_AS_EXPORT_FILE_SIZE_IS_GREATER_THAN_10MB","NOT_AUTHORIZED_TO_VIEW_EXPORT","STATIC_LINK_EXPORT_FAILED","TOO_MANY_SEARCH_CRITERIA","SEARCH_CRITERIA_VALUES_EXCEED_LIMIT","EXPORT_EMAIL_FILE_SIZE_EXCEEDED_LIMIT","CIRCUIT_BREAKER_OPEN_FOR_VIEW_TYPE","BAD_REQUEST_SCHEDULED_RUN"]},"period":{"type":"string","description":"The Period of the request in which to break down the intervals. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"filter":{"description":"Filters to apply to create the view","$ref":"#/definitions/ViewFilter"},"read":{"type":"boolean","description":"Indicates if the request has been marked as read"},"createdDateTime":{"type":"string","format":"date-time","description":"The created date/time of the request. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedDateTime":{"type":"string","format":"date-time","description":"The last modified date/time of the request. Date time is represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"rootContainer":{"type":"object","additionalProperties":{"type":"object"}},"properties":{"type":"object","additionalProperties":{"type":"object"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PredictiveRouting":{"type":"object","properties":{"respectSkills":{"type":"boolean","description":"A switch used to determine if agent skills will be considered."},"enableConversationScoreBiasing":{"type":"boolean","description":"A switch used to determine if conversations are weighted by conversation score when the system attempts to assign an agent a new conversation."}}},"Queue":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"The queue description."},"dateCreated":{"type":"string","format":"date-time","description":"The date the queue was created. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"publishedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"versionDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startPageId":{"type":"string"},"startPageName":{"type":"string"},"features":{"type":"object"},"variables":{"type":"object"},"customActions":{"type":"object"},"pages":{"type":"array","items":{"$ref":"#/definitions/Page"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ServiceLevel":{"type":"object","properties":{"percentage":{"type":"number","format":"double","description":"The desired Service Level. A value between 0 and 1."},"durationMs":{"type":"integer","format":"int64","description":"Service Level target in milliseconds."}}},"Signature":{"type":"object","properties":{"enabled":{"type":"boolean","description":"A toggle to enable the signature on email send."},"cannedResponseId":{"type":"string","description":"The identifier referring to an email signature canned response."},"alwaysIncluded":{"type":"boolean","description":"A toggle that defines if a signature is always included or only set on the first email in an email chain."},"inclusionType":{"type":"string","description":"The configuration to indicate when the signature of a conversation has to be included","enum":["Draft","Send","SendOnce"]}}},"SkillsToRemove":{"type":"object","properties":{"name":{"type":"string"},"id":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"WritableStarrableDivision":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the 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object","readOnly":true}}},"OrganizationRoleEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DomainOrganizationRole"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DomainOrgRoleDifference":{"type":"object","properties":{"removedPermissionPolicies":{"type":"array","items":{"$ref":"#/definitions/DomainPermissionPolicy"}},"addedPermissionPolicies":{"type":"array","items":{"$ref":"#/definitions/DomainPermissionPolicy"}},"samePermissionPolicies":{"type":"array","items":{"$ref":"#/definitions/DomainPermissionPolicy"}},"userOrgRole":{"$ref":"#/definitions/DomainOrganizationRole"},"roleFromDefault":{"$ref":"#/definitions/DomainOrganizationRole"}}},"SubjectDivisionGrants":{"type":"object","properties":{"id":{"type":"string","description":"The 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Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The period end date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"status":{"type":"string","description":"Generation status of report","enum":["InProgress","Complete"]},"usages":{"type":"array","description":"The usages for the given period.","items":{"$ref":"#/definitions/BillingUsage"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BillingUsageResource":{"type":"object","required":["date","name"],"properties":{"name":{"type":"string","description":"Identifies the resource (e.g. license user, device)."},"date":{"type":"string","format":"date-time","description":"The date that the usage was first observed by the billing subsystem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"SubscriptionOverviewUsage":{"type":"object","required":["grouping","name","partNumber","prepayQuantity","unitOfMeasureType","usageQuantity"],"properties":{"name":{"type":"string","description":"Product charge name"},"partNumber":{"type":"string","description":"Product part number"},"grouping":{"type":"string","description":"UI grouping key"},"unitOfMeasureType":{"type":"string","description":"UI unit of measure"},"usageQuantity":{"type":"string","description":"Usage count for specified period"},"overagePrice":{"type":"string","description":"Price for usage / overage charge"},"prepayQuantity":{"type":"string","description":"Items prepaid for specified period"},"prepayPrice":{"type":"string","description":"Price for prepay charge"},"usageNotes":{"type":"string","description":"Notes about the usage/charge item"},"isCancellable":{"type":"boolean","description":"Indicates whether the item is cancellable"},"bundleQuantity":{"type":"string","description":"Quantity multiplier for this charge"},"isThirdParty":{"type":"boolean","description":"A charge from a third party entity"}}},"TrusteeBillingOverview":{"type":"object","required":["currency","enabledProducts","organization","subscriptionType","usages"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"organization":{"description":"Organization","$ref":"#/definitions/NamedEntity"},"currency":{"type":"string","description":"The currency type."},"enabledProducts":{"type":"array","description":"The charge short names for products enabled during the specified period.","items":{"type":"string"}},"subscriptionType":{"type":"string","description":"The subscription type.","enum":["ININ","MONTH_TO_MONTH","FREE_TRIAL_MONTH_TO_MONTH","PREPAY_MONTHLY_COMMITMENT","PREPAY","DEV_ORG_MONTH_TO_MONTH","DEV_ORG_PREPAY_MONTHLY_COMMITMENT","DEV_ORG_PREPAY"]},"rampPeriodStartDate":{"type":"string","format":"date-time","description":"Date-time the ramp period starts. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"rampPeriodEndDate":{"type":"string","format":"date-time","description":"Date-time the ramp period ends. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"billingPeriodStartDate":{"type":"string","format":"date-time","description":"Date-time the billing period started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"billingPeriodEndDate":{"type":"string","format":"date-time","description":"Date-time the billing period ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"usages":{"type":"array","description":"Usages for the specified period.","items":{"$ref":"#/definitions/SubscriptionOverviewUsage"}},"contractAmendmentDate":{"type":"string","format":"date-time","description":"Date-time the contract was last amended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"contractEffectiveDate":{"type":"string","format":"date-time","description":"Date-time the contract became effective. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"contractEndDate":{"type":"string","format":"date-time","description":"Date-time the contract ends. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"minimumMonthlyAmount":{"type":"string","description":"Minimum amount that will be charged for the month"},"inRampPeriod":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallForwarding":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"$ref":"#/definitions/User"},"enabled":{"type":"boolean","description":"Whether or not CallForwarding is enabled"},"phoneNumber":{"type":"string","description":"This property is deprecated. Please use the calls property"},"calls":{"type":"array","description":"An ordered list of CallRoutes to be executed when CallForwarding is enabled","items":{"$ref":"#/definitions/CallRoute"}},"voicemail":{"type":"string","description":"The type of voicemail to use with the callForwarding configuration","enum":["PURECLOUD","LASTCALL","NONE"]},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallRoute":{"type":"object","properties":{"targets":{"type":"array","description":"A list of CallTargets to be called when the CallRoute is executed","items":{"$ref":"#/definitions/CallTarget"}}}},"CallTarget":{"type":"object","properties":{"type":{"type":"string","description":"The type of call","enum":["STATION","PHONENUMBER"]},"value":{"type":"string","description":"The id of the station or an E.164 formatted phone number"}}},"EmergencyLocation":{"type":"object","required":["address","did","source"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"address":{"description":"Emergency address","$ref":"#/definitions/LocationAddress"},"did":{"type":"string","description":"Phone number in E164 format"},"source":{"type":"string","description":"source","enum":["Admin","User"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ErrorInfo":{"type":"object","properties":{"message":{"type":"string"},"code":{"type":"string"}}},"Organization":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"defaultLanguage":{"type":"string","description":"The default language for this organization. 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Examples are active, inactive, deleted.","enum":["active","inactive","deleted"]},"defaultSiteId":{"type":"string"},"supportURI":{"type":"string","description":"Email address where support tickets are sent to."},"voicemailEnabled":{"type":"boolean"},"productPlatform":{"type":"string","description":"Organizations Originating Platform.","readOnly":true,"enum":["GenesysCloud","PureCloud","PureEngage","PureEngageCloud","PureConnect","PureConnectCloud","Unknown"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"features":{"type":"object","description":"The state of features available for the organization.","readOnly":true,"additionalProperties":{"type":"boolean"}}}},"DomainEntity":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DomainEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DomainEntity"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"EntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"type":"object"}}}},"Detail":{"type":"object","properties":{"errorCode":{"type":"string"},"fieldName":{"type":"string"},"entityId":{"type":"string"},"entityName":{"type":"string"}}},"ErrorBody":{"type":"object","properties":{"message":{"type":"string"},"code":{"type":"string"},"status":{"type":"integer","format":"int32"},"entityId":{"type":"string"},"entityName":{"type":"string"},"messageWithParams":{"type":"string"},"messageParams":{"type":"object","additionalProperties":{"type":"string"}},"contextId":{"type":"string"},"details":{"type":"array","items":{"$ref":"#/definitions/Detail"}},"errors":{"type":"array","items":{"$ref":"#/definitions/ErrorBody"}},"limit":{"$ref":"#/definitions/Limit"}}},"Limit":{"type":"object","properties":{"key":{"type":"string"},"namespace":{"type":"string","enum":["audit","auth.api","authorization","automation.testing","bots","bots.voice","callback","cobrowse","content.management","conversation","dataactions","datatables","directory","email","employee.engagement","event.orchestration","external.contacts","gcv","gdpr","groups","historical.adherence","infrastructureascode","integrations","intent.miner","internal.messaging","journey","knowledge","language.understanding","learning","limit.registry","marketplace","media.communications","messaging","notifications","onboarding","outbound","platform.api","predictive.routing","presence","quality","recording","response.management","routing","scim","search","secondary.automation.testing","skills","social.media","speech.and.text.analytics","speech.integration","supportability","task.management","telephony.configuration","usage","users","web.deployments","web.messaging","webchat","webhooks","workforce.management.forecast","workforce.management","agent.assistant","analytics.alerting","analytics","analytics.realtime","analytics.reporting.settings","architect","audiohook","system"]},"value":{"type":"integer","format":"int64"}}},"CertificateDetails":{"type":"object","properties":{"issuer":{"type":"string","description":"Information about the issuer of the certificate. The value of this property is a comma separated key=value format. Each key is one of the attribute names supported by X.500."},"subject":{"type":"string","description":"Information about the subject of the certificate. The value of this property is a comma separated key=value format. Each key is one of the attribute names supported by X.500."},"expirationDate":{"type":"string","format":"date-time","description":"The expiration date of the certificate. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"issueDate":{"type":"string","format":"date-time","description":"The issue date of the certificate. Date time is represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"order":{"type":"integer","format":"int32"},"description":{"type":"string"},"enabled":{"type":"boolean"},"mediaPolicies":{"description":"Conditions and actions per media type","$ref":"#/definitions/CrossPlatformMediaPolicies"},"conditions":{"description":"Conditions","$ref":"#/definitions/PolicyConditions"},"actions":{"description":"Actions","$ref":"#/definitions/CrossPlatformPolicyActions"},"policyErrors":{"$ref":"#/definitions/PolicyErrors"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CrossPlatformPolicyActions":{"type":"object","properties":{"retainRecording":{"type":"boolean","description":"true to retain the recording associated with the conversation. 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Default = false"},"assignEvaluations":{"type":"array","items":{"$ref":"#/definitions/EvaluationAssignment"}},"assignMeteredEvaluations":{"type":"array","items":{"$ref":"#/definitions/MeteredEvaluationAssignment"}},"assignMeteredAssignmentByAgent":{"type":"array","items":{"$ref":"#/definitions/MeteredAssignmentByAgent"}},"assignCalibrations":{"type":"array","items":{"$ref":"#/definitions/CalibrationAssignment"}},"retentionDuration":{"$ref":"#/definitions/RetentionDuration"},"mediaTranscriptions":{"type":"array","items":{"$ref":"#/definitions/MediaTranscription"}},"integrationExport":{"description":"Policy action for exporting recordings using an integration to 3rd party s3.","$ref":"#/definitions/IntegrationExport"}}},"CrossPlatformPolicyCreate":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The policy name."},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"order":{"type":"integer","format":"int32"},"description":{"type":"string"},"enabled":{"type":"boolean"},"mediaPolicies":{"description":"Conditions and actions per media type","$ref":"#/definitions/MediaPolicies"},"conditions":{"description":"Conditions","$ref":"#/definitions/PolicyConditions"},"actions":{"description":"Actions","$ref":"#/definitions/PolicyActions"},"policyErrors":{"$ref":"#/definitions/PolicyErrors"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PolicyUpdate":{"type":"object","properties":{"enabled":{"type":"boolean"}}},"EncryptionKey":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"createDate":{"type":"string","format":"date-time","description":"create date of the key pair. Date time is represented as an ISO-8601 string. 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Will vary in syntax by type."},"dateCreated":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DataSchema":{"type":"object","required":["jsonSchema","version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the schema. Only required if a schema is used for custom fields during external entity creation or updates."},"name":{"type":"string"},"version":{"type":"integer","format":"int32","description":"The schema's version, a positive integer. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"jsonSchema":{"example":"{\n \"appliesTo\": [\n \"CONTACT\"\n ],\n \"jsonSchema\": {\n \"title\": \"Example schema\",\n \"description\": \"Uses all of the core types for illustrative purposes\",\n \"properties\": {\n \"field1_text\": {\n \"title\": \"Field 1\",\n \"description\": \"field1\",\n \"allOf\": [ { \"$ref\": \"#/definitions/text\" } ],\n \"minLength\": 0,\n \"maxLength\": 39\n },\n \"field2_longtext\": {\n \"title\": \"Field 2\",\n \"description\": \"field2\",\n \"allOf\": [ { \"$ref\": \"#/definitions/longtext\" } ],\n \"minLength\": 0,\n \"maxLength\": 1000\n },\n \"field3_enum\": {\n \"title\": \"Field 3\",\n \"description\": \"Field 3\",\n \"allOf\": [ { \"$ref\": \"#/definitions/enum\" } ],\n \"enum\": [\n \"enum1\",\n \"enum2\"\n ]\n },\n \"field4_identifier\": {\n \"title\": \"field4\",\n \"description\": \"Field 4\",\n \"allOf\": [ { \"$ref\": \"#/definitions/identifier\" } ],\n \"minLength\": 0,\n \"maxLength\": 37\n },\n \"field5_integer\": {\n \"title\": \"field5\",\n \"description\": \"Field 5\",\n \"allOf\": [ { \"$ref\": \"#/definitions/integer\" } ],\n \"minimum\": 1,\n \"maximum\": 24\n },\n \"field6_number\": {\n \"title\": \"field6\",\n \"description\": \"Field 6\",\n \"allOf\": [ { \"$ref\": \"#/definitions/number\" } ],\n \"minimum\": 2.7,\n \"maximum\": 31.3\n },\n \"field7_date\": {\n \"title\": \"field7\",\n \"description\": \"Field 7\",\n \"allOf\": [ { \"$ref\": \"#/definitions/date\"}]\n },\n \"field8_datetime\": {\n \"title\": \"field8\",\n \"description\": \"Field 8\",\n \"allOf\": [ { \"$ref\": \"#/definitions/datetime\"}]\n },\n \"field9_checkbox\": {\n \"title\": \"field9\",\n \"description\": \"Field 9\",\n \"allOf\": [ { \"$ref\": \"#/definitions/checkbox\"}]\n },\n \"field10_tag\": {\n \"title\": \"field10\",\n \"description\": \"Field 10\",\n \"allOf\": [ { \"$ref\": \"#/definitions/tag\" } ],\n \"items\": {\n \"minLength\": 1,\n \"maxLength\": 20\n },\n \"minItems\": 0,\n \"maxItems\": 10,\n \"uniqueItems\": true\n }\n },\n \"$schema\": \"http://json-schema.org/draft-04/schema#\"\n }\n}","description":"A JSON schema defining the extension to the built-in entity type.","$ref":"#/definitions/JsonSchemaDocument"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ExternalContact":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"firstName":{"type":"string","description":"The first name of the contact."},"middleName":{"type":"string"},"lastName":{"type":"string","description":"The last name of the contact."},"salutation":{"type":"string"},"title":{"type":"string"},"workPhone":{"$ref":"#/definitions/PhoneNumber"},"cellPhone":{"$ref":"#/definitions/PhoneNumber"},"homePhone":{"$ref":"#/definitions/PhoneNumber"},"otherPhone":{"$ref":"#/definitions/PhoneNumber"},"workEmail":{"type":"string"},"personalEmail":{"type":"string"},"otherEmail":{"type":"string"},"address":{"$ref":"#/definitions/ContactAddress"},"twitterId":{"$ref":"#/definitions/TwitterId"},"lineId":{"$ref":"#/definitions/LineId"},"whatsAppId":{"$ref":"#/definitions/WhatsAppId"},"facebookId":{"$ref":"#/definitions/FacebookId"},"modifyDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"externalOrganization":{"$ref":"#/definitions/ExternalOrganization"},"surveyOptOut":{"type":"boolean"},"externalSystemUrl":{"type":"string","description":"A string that identifies an external system-of-record resource that may have more detailed information on the contact. It should be a valid URL (including the http/https protocol, port, and path [if any]). The value is automatically trimmed of any leading and trailing whitespace."},"schema":{"description":"The schema defining custom fields for this contact","$ref":"#/definitions/DataSchema"},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by schemaId and schemaVersion.","additionalProperties":{"type":"object"}},"externalDataSources":{"type":"array","description":"Links to the sources of data (e.g. one source might be a CRM) that contributed data to this record. Read-only, and only populated when requested via expand param.","readOnly":true,"items":{"$ref":"#/definitions/ExternalDataSource"}},"type":{"type":"string","description":"The type of contact","readOnly":true,"enum":["Ephemeral","Identified","Curated"]},"canonicalContact":{"description":"The contact at the head of the merge tree. If null, this contact is not a part of any merge.","readOnly":true,"$ref":"#/definitions/ContactAddressableEntityRef"},"mergeSet":{"type":"array","description":"The set of all contacts that are a part of the merge tree. If null, this contact is not a part of any merge.","readOnly":true,"items":{"$ref":"#/definitions/ContactAddressableEntityRef"}},"mergeOperation":{"description":"Information about the merge history of this contact. If null, this contact is not a part of any merge.","readOnly":true,"$ref":"#/definitions/MergeOperation"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ExternalDataSource":{"type":"object","properties":{"platform":{"type":"string","description":"The platform that was the source of the data. Example: a CRM like SALESFORCE.","enum":["SALESFORCE"]},"url":{"type":"string","description":"An URL that links to the source record that contributed data to the associated entity."}},"description":"Describes a link to a record in an external system that contributed data to a Relate record"},"ExternalId":{"type":"object","properties":{"externalSource":{"$ref":"#/definitions/ExternalSource"},"value":{"type":"string"}}},"ExternalOrganization":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string","description":"The name of the company."},"companyType":{"type":"string"},"industry":{"type":"string"},"primaryContactId":{"type":"string"},"address":{"$ref":"#/definitions/ContactAddress"},"phoneNumber":{"$ref":"#/definitions/PhoneNumber"},"faxNumber":{"$ref":"#/definitions/PhoneNumber"},"employeeCount":{"type":"integer","format":"int64"},"revenue":{"type":"integer","format":"int64"},"tags":{"type":"array","items":{"type":"string"}},"websites":{"type":"array","items":{"type":"string"}},"tickers":{"type":"array","items":{"$ref":"#/definitions/Ticker"}},"twitterId":{"$ref":"#/definitions/TwitterId"},"externalSystemUrl":{"type":"string","description":"A string that identifies an external system-of-record resource that may have more detailed information on the organization. It should be a valid URL (including the http/https protocol, port, and path [if any]). The value is automatically trimmed of any leading and trailing whitespace."},"modifyDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"trustor":{"$ref":"#/definitions/Trustor"},"schema":{"description":"The schema defining custom fields for this contact","$ref":"#/definitions/DataSchema"},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by schemaId and schemaVersion.","additionalProperties":{"type":"object"}},"externalDataSources":{"type":"array","description":"Links to the sources of data (e.g. one source might be a CRM) that contributed data to this record. 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Each scopedId is specific to a page or app that the user interacts with.","uniqueItems":true,"items":{"$ref":"#/definitions/FacebookScopedId"}},"displayName":{"type":"string","description":"The displayName of this person's Facebook account. Roughly translates to user.first_name + ' ' + user.last_name in the Facebook API."}},"description":"User information for a Facebook user interacting with a page or app"},"FacebookScopedId":{"type":"object","properties":{"scopedId":{"type":"string","description":"The unique page/app-specific scopedId for the user"}},"description":"Scoped ID for a Facebook user interacting with a page or app"},"InstagramId":{"type":"object","properties":{"ids":{"type":"array","description":"The set of scopedIds that this person has. Each scopedId is specific to an Instagram page or app that the user interacts with.","uniqueItems":true,"items":{"$ref":"#/definitions/InstagramScopedId"}},"displayName":{"type":"string","description":"The displayName of the person who owns this Instagram account"}},"description":"User information for an Instagram account"},"InstagramScopedId":{"type":"object","properties":{"scopedId":{"type":"string","description":"The unique page/app-specific scopedId for the user"}},"description":"Scoped ID for an Instagram user interacting with a page or app"},"JsonSchemaDocument":{"type":"object","properties":{"id":{"type":"string"},"$schema":{"type":"string"},"title":{"type":"string"},"description":{"type":"string"},"type":{"type":"string"},"required":{"type":"array","items":{"type":"string"}},"properties":{"type":"object","additionalProperties":{"type":"object"}},"additionalProperties":{"type":"object"}},"description":"A JSON Schema document."},"LineId":{"type":"object","properties":{"ids":{"type":"array","description":"The set of Line userIds that this person has. Each userId is specific to the Line channel that the user interacts with.","uniqueItems":true,"items":{"$ref":"#/definitions/LineUserId"}},"displayName":{"type":"string","description":"The displayName of this person's account in Line"}},"description":"User information for a Line account"},"LineUserId":{"type":"object","properties":{"userId":{"type":"string","description":"The unique channel-specific userId for the user"}},"description":"Channel-specific User ID for Line accounts"},"LinkConfiguration":{"type":"object","properties":{"uriTemplate":{"type":"string"}}},"MergeOperation":{"type":"object","properties":{"sourceContact":{"description":"The source contact for the merge operation","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"},"targetContact":{"description":"The target contact for the merge operation","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"},"resultingContact":{"description":"The contact created as a result of the merge operation","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"}}},"OrgUser":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"chat":{"$ref":"#/definitions/Chat"},"department":{"type":"string"},"email":{"type":"string"},"primaryContactInfo":{"type":"array","description":"Auto populated from addresses.","readOnly":true,"items":{"$ref":"#/definitions/Contact"}},"addresses":{"type":"array","description":"Email addresses and phone numbers for this user","items":{"$ref":"#/definitions/Contact"}},"state":{"type":"string","description":"The current state for this user.","readOnly":true,"enum":["active","inactive","deleted"]},"title":{"type":"string"},"username":{"type":"string"},"manager":{"$ref":"#/definitions/User"},"images":{"type":"array","items":{"$ref":"#/definitions/Image"}},"version":{"type":"integer","format":"int32","description":"Required when updating a user, this value should be the current version of the user. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"userId":{"type":"string"},"statusCode":{"type":"string","enum":["INPROGRESS","COMPLETE","ERROR","CANCELING","CANCELED"]},"commandType":{"type":"string","enum":["UPLOAD","COPYDOCUMENT","MOVEDOCUMENT","DELETEWORKSPACE","DELETEDOCUMENT","DELETETAG","UPDATETAG","REINDEX","CLEANUP","REPLACEDOCUMENT"]},"document":{"$ref":"#/definitions/Document"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CommandStatusEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CommandStatus"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TagValueEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TagValue"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TagQueryRequest":{"type":"object","properties":{"query":{"type":"string"},"pageNumber":{"type":"integer","format":"int32"},"pageSize":{"type":"integer","format":"int32"}}},"Usage":{"type":"object","properties":{"types":{"type":"array","items":{"$ref":"#/definitions/UsageItem"}}}},"UsageItem":{"type":"object","properties":{"type":{"type":"string","enum":["RECORDING","FAX","DOCUMENT","ALL"]},"totalDocumentByteCount":{"type":"integer","format":"int64"},"totalDocumentCount":{"type":"integer","format":"int64"}}},"WorkspaceMember":{"type":"object","required":["memberType"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"workspace":{"$ref":"#/definitions/DomainEntityRef"},"memberType":{"type":"string","description":"The workspace member type.","enum":["USER","GROUP"]},"member":{"$ref":"#/definitions/DomainEntityRef"},"user":{"$ref":"#/definitions/User"},"group":{"$ref":"#/definitions/Group"},"securityProfile":{"$ref":"#/definitions/SecurityProfile"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkspaceMemberEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkspaceMember"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Workspace":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The current name of the workspace."},"type":{"type":"string","enum":["USER","GROUP"]},"isCurrentUserWorkspace":{"type":"boolean"},"user":{"$ref":"#/definitions/DomainEntityRef"},"bucket":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"summary":{"$ref":"#/definitions/WorkspaceSummary"},"acl":{"type":"array","items":{"type":"string"}},"description":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkspaceSummary":{"type":"object","properties":{"totalDocumentCount":{"type":"integer","format":"int64"},"totalDocumentByteCount":{"type":"integer","format":"int64"}}},"WorkspaceCreate":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The workspace name"},"bucket":{"type":"string"},"description":{"type":"string"}}},"WorkspaceEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Workspace"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Address":{"type":"object","properties":{"name":{"type":"string","description":"This will be nameRaw if present, or a locality lookup of the address field otherwise."},"nameRaw":{"type":"string","description":"The name as close to the bits on the wire as possible."},"addressNormalized":{"type":"string","description":"The normalized address. This field is acquired from the Address Normalization Table. The addressRaw could have gone through some transformations, such as only using the numeric portion, before being run through the Address Normalization Table."},"addressRaw":{"type":"string","description":"The address as close to the bits on the wire as possible."},"addressDisplayable":{"type":"string","description":"The displayable address. This field is acquired from the Address Normalization Table. The addressRaw could have gone through some transformations, such as only using the numeric portion, before being run through the Address Normalization Table."}}},"AdjustableLiveSpeakerDetection":{"type":"object","properties":{"mode":{"type":"string","description":"Modes to tune between speed to live speaker detection vs accuracy.","enum":["unknown","disabled","low","medium","high"]},"preconnectDuration":{"type":"string","description":"ISO 8601 formatted relative duration (e.g., PT30.8427419S for 30.8 seconds), calculated on line connect."},"eventName":{"type":"string","description":"The name of the event that triggered the ALSD evaluation (e.g., line.connect, speech.generic)."},"isPersonLikely":{"type":"boolean","description":"The output of the ALSD detector, evaluating whether there is likely a person on the call based on the above inputs, and if so, a person is detected early (person disposition name and speech.person analyzer result) and the associated action taken (e.g., speech.person postconnect entry in the disposition table has the action to transfer to a queue)."},"totalRingbacks":{"type":"integer","format":"int32","description":"Number of tone.ring.* analyzer events detected during the call (expected mostly during pre-connect but the last ringback tone detection could potentially complete after line connect, which will increment totalRingbacks still)."},"lineConnected":{"type":"boolean","description":"Protocol line connect received (answered by a person, machine, busy, fax)."}}},"AfterCallWork":{"type":"object","properties":{"startTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"state":{"type":"string","enum":["unknown","notApplicable","skipped","pending","complete"]}}},"AiAnswer":{"type":"object","properties":{"answerId":{"type":"string","description":"The unique identifier of the suggested AI answer."},"explanation":{"type":"string","description":"An explanation providing the reasoning behind the suggested answer."},"failureType":{"type":"string","description":"Describes the type of error associated with the AI answer.","enum":["LowConfidenceError","ParsingError","ServiceError","LowHistoricalAccuracyError"]}}},"AiScoring":{"type":"object","properties":{}},"Attachment":{"type":"object","properties":{"attachmentId":{"type":"string","description":"The unique identifier for the attachment."},"name":{"type":"string","description":"The name of the attachment."},"contentUri":{"type":"string","description":"The content uri of the attachment. If set, this is commonly a public api download location."},"contentType":{"type":"string","description":"The type of file the attachment is."},"contentLength":{"type":"integer","format":"int32","description":"The length of the attachment file."},"inlineImage":{"type":"boolean","description":"Whether or not the attachment was attached inline.,"}}},"Calibration":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"calibrator":{"$ref":"#/definitions/User"},"agent":{"$ref":"#/definitions/User"},"conversation":{"$ref":"#/definitions/ConversationReference"},"evaluationForm":{"$ref":"#/definitions/EvaluationForm"},"contextId":{"type":"string"},"averageScore":{"type":"integer","format":"int32"},"highScore":{"type":"integer","format":"int32"},"lowScore":{"type":"integer","format":"int32"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"evaluators":{"type":"array","items":{"$ref":"#/definitions/User"}},"scoringIndex":{"$ref":"#/definitions/Evaluation"},"expertEvaluator":{"$ref":"#/definitions/User"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Call":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"]},"recording":{"type":"boolean","description":"True if this call is being recorded."},"recordingState":{"type":"string","description":"State of recording on this call.","enum":["none","active","paused"]},"muted":{"type":"boolean","description":"True if this call is muted so that remote participants can't hear any audio from this end."},"confined":{"type":"boolean","description":"True if this call is held and the person on this side hears hold music."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"securePause":{"type":"boolean","description":"True when the recording of this call is in secure pause status."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"errorInfo":{"$ref":"#/definitions/ErrorInfo"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","endpoint.donotdisturb","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the call was placed on hold in the cloud clock if the call is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"documentId":{"type":"string","description":"If call is an outbound fax of a document from content management, then this is the id in content management."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectReasons":{"type":"array","description":"List of reasons that this call was disconnected. This will be set once the call disconnects.","items":{"$ref":"#/definitions/DisconnectReason"}},"faxStatus":{"description":"Extra information on fax transmission.","$ref":"#/definitions/FaxStatus"},"provider":{"type":"string","description":"The source provider for the call."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"other":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"agentAssistantId":{"type":"string","description":"UUID of virtual agent assistant that provide suggestions to the agent participant during the conversation."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"},"disposition":{"description":"Call resolution data for Dialer bulk make calls commands.","$ref":"#/definitions/Disposition"}}},"Callback":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's callback, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"]},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dialerPreview":{"description":"The preview data to be used when this callback is a Preview.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail data to be used when this callback is an ACD voicemail.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The phone number(s) to use to place the callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the user requesting a callback."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"True if the ability to skip a callback should be enabled."},"timeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callbackScheduledTime":{"type":"string","format":"date-time","description":"The timestamp when this communication is scheduled in the provider clock. If this value is missing it indicates the callback will be placed immediately. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal."},"provider":{"type":"string","description":"The source provider for the callback."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"callerId":{"type":"string","description":"The phone number displayed to recipients of the phone call. The value should conform to the E164 format."},"callerIdName":{"type":"string","description":"The name displayed to recipients of the phone call."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"}}},"Cobrowsesession":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transport.failure","error","peer","other","spam","uncallable"]},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"cobrowseSessionId":{"type":"string","description":"The co-browse session ID."},"cobrowseRole":{"type":"string","description":"This value identifies the role of the co-browse client within the co-browse session (a client is a sharer or a viewer)."},"controlling":{"type":"array","description":"ID of co-browse participants for which this client has been granted control (list is empty if this client cannot control any shared pages).","items":{"type":"string"}},"viewerUrl":{"type":"string","description":"The URL that can be used to open co-browse session in web browser."},"providerEventTime":{"type":"string","format":"date-time","description":"The time when the provider event which triggered this conversation update happened in the corrected provider clock (milliseconds since 1970-01-01 00:00:00 UTC). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the co-browse session."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."}}},"Conversation":{"type":"object","required":["participants","startTime"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"externalTag":{"type":"string","description":"The external tag associated with the conversation."},"startTime":{"type":"string","format":"date-time","description":"The time when the conversation started. This will be the time when the first participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when the conversation ended. This will be the time when the last participant left the conversation, or null when the conversation is still active. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"address":{"type":"string","description":"The address of the conversation as seen from an external participant. For phone calls this will be the DNIS for inbound calls and the ANI for outbound calls. For other media types this will be the address of the destination participant for inbound and the address of the initiating participant for outbound."},"participants":{"type":"array","description":"The list of all participants in the conversation.","items":{"$ref":"#/definitions/Participant"}},"conversationIds":{"type":"array","description":"A list of conversations to merge into this conversation to create a conference. This field is null except when being used to create a conference.","items":{"type":"string"}},"maxParticipants":{"type":"integer","format":"int32","description":"If this is a conference conversation, then this field indicates the maximum number of participants allowed to participant in the conference."},"recordingState":{"type":"string","description":"On update, 'paused' initiates a secure pause, 'active' resumes any paused recordings; otherwise indicates state of conversation recording.","enum":["ACTIVE","PAUSED","NONE"]},"state":{"type":"string","description":"The conversation's state","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"divisions":{"type":"array","description":"Identifiers of divisions associated with this conversation","items":{"$ref":"#/definitions/ConversationDivisionMembership"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"securePause":{"type":"boolean","description":"True when the recording of this conversation is in secure pause status."},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ConversationChat":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"roomId":{"type":"string","description":"The room id for the chat."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this chat."},"segments":{"type":"array","description":"The time line of the participant's chat, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"direction":{"type":"string","description":"The direction of the chat","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","transfer","transfer.conference","transfer.consult","transfer.forward","error","peer","other","uncallable","timeout"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the email."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"avatarImageUrl":{"type":"string","description":"If available, the URI to the avatar image of this communication."},"journeyContext":{"description":"A subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).","$ref":"#/definitions/JourneyContext"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"}}},"ConversationDivisionMembership":{"type":"object","properties":{"division":{"description":"A division the conversation belongs to.","$ref":"#/definitions/DomainEntityRef"},"entities":{"type":"array","description":"The entities on the conversation within the division. These are the users, queues, work flows, etc. that can be on conversations and and be assigned to different divisions.","items":{"$ref":"#/definitions/DivisionEntityRef"}}}},"ConversationMessageMetadata":{"type":"object","properties":{"type":{"type":"string","description":"Message type.","enum":["Text","Structured","Receipt","Event","Message","Unknown"]},"events":{"type":"array","description":"List of events metadata","items":{"$ref":"#/definitions/ConversationMessageMetadataEvent"}},"content":{"type":"array","description":"List of message content","items":{"$ref":"#/definitions/ConversationMessageMetadataContent"}}},"description":"Metadata information about a message."},"ConversationMessageMetadataContent":{"type":"object","properties":{"contentType":{"type":"string","description":"Type of this content element.","enum":["Reactions","Attachment","Location","QuickReply","Notification","ButtonResponse","Story","Mention","Card","Carousel","Text","QuickReplyV2","Unknown"]},"subType":{"type":"string","description":"Content subtype","enum":["Image","Video","Audio","File","Link","Mention","Reply","Button","QuickReply","Postback","Unknown"]}},"description":"Metadata information about a message content."},"ConversationMessageMetadataEvent":{"type":"object","properties":{"eventType":{"type":"string","description":"Type of this event element","enum":["CoBrowse","Typing","Presence","Video","Unknown"]},"subType":{"type":"string","description":"Event subtype","enum":["On","Join","Offering","OfferingExpired","OfferingAccepted","OfferingRejected","Disconnect","Clear","SignIn","Unknown"]}},"description":"Metadata information about a message event."},"ConversationQueueMediaSettings":{"type":"object","properties":{"alertingTimeoutSeconds":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"autoAnswerAlertToneSeconds":{"type":"number","format":"double","description":"Specifies the duration of the alerting sound to be played for auto answered interactions."},"manualAnswerAlertToneSeconds":{"type":"number","format":"double","description":"Specifies the duration of the alerting sound to be played for manually answered interactions."},"enableAutoAnswer":{"type":"boolean","description":"Flag to indicate if auto answer is enabled for the given media type or media subtype."}}},"ConversationReference":{"type":"object","properties":{"id":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"ConversationRoutingData":{"type":"object","properties":{"queue":{"description":"The queue to use for routing decisions","$ref":"#/definitions/AddressableEntityRef"},"language":{"description":"The language to use for routing decisions","$ref":"#/definitions/AddressableEntityRef"},"priority":{"type":"integer","format":"int32","description":"The priority of the conversation to use for routing decisions"},"skills":{"type":"array","description":"The skills to use for routing decisions","items":{"$ref":"#/definitions/AddressableEntityRef"}},"scoredAgents":{"type":"array","description":"A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents","items":{"$ref":"#/definitions/ScoredAgent"}},"label":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"}}},"DialerPreview":{"type":"object","properties":{"id":{"type":"string"},"contactId":{"type":"string","description":"The contact associated with this preview data pop"},"contactListId":{"type":"string","description":"The contactList associated with this preview data pop."},"campaignId":{"type":"string","description":"The campaignId associated with this preview data pop."},"phoneNumberColumns":{"type":"array","description":"The phone number columns associated with this campaign","items":{"$ref":"#/definitions/PhoneNumberColumn"}},"callbackAutoAnswer":{"type":"boolean","description":"Whether or not to auto answer the callback"}}},"DisconnectReason":{"type":"object","properties":{"type":{"type":"string","description":"Disconnect reason protocol type.","enum":["q850","sip"]},"code":{"type":"integer","format":"int32","description":"Protocol specific reason code. See the Q.850 and SIP specs."},"phrase":{"type":"string","description":"Human readable English description of the disconnect reason."}}},"Disposition":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the disposition. Either a platform predefined value, or the name of the disposition in the disposition table.."},"analyzer":{"type":"string","description":"The final media analyzer result that triggered the disposition result, if any."},"dispositionParameters":{"description":"Contains various parameters related to call analysis.","$ref":"#/definitions/DispositionParameters"},"detectedSpeechStart":{"type":"string","format":"date-time","description":"Absolute time when the speech started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"detectedSpeechEnd":{"type":"string","format":"date-time","description":"Absolute time when the speech ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"DispositionParameters":{"type":"object","properties":{"adjustableLiveSpeakerDetection":{"description":"ALSD evaluation inputs and output (isPersonalLikely) of the ALSD detector the last time it ran on the call (could be multiple times)","$ref":"#/definitions/AdjustableLiveSpeakerDetection"}}},"DivisionEntityRef":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri"},"dateDivisionUpdated":{"type":"string","format":"date-time","description":"The time the entity division was last updated. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"Email":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","connected","disconnected","none","parked","transmitting"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","connected","disconnected","none","parked","transmitting"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"subject":{"type":"string","description":"The subject for the initial email that started this conversation."},"messagesSent":{"type":"integer","format":"int32","description":"The number of email messages sent by this participant."},"segments":{"type":"array","description":"The time line of the participant's email, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the email","enum":["inbound","outbound"]},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"errorInfo":{"$ref":"#/definitions/ErrorBody"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the email was placed on hold in the cloud clock if the email is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"autoGenerated":{"type":"boolean","description":"Indicates that the email was auto-generated like an Out of Office reply."},"provider":{"type":"string","description":"The source provider for the email."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"messageId":{"type":"string","description":"A globally unique identifier for the stored content of this communication."},"draftAttachments":{"type":"array","description":"A list of uploaded attachments on the email draft.","items":{"$ref":"#/definitions/Attachment"}},"spam":{"type":"boolean","description":"Indicates if the inbound email was marked as spam."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"},"parkTime":{"type":"string","format":"date-time","description":"Represents the time when an email was put into parked state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"Evaluation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversation":{"$ref":"#/definitions/ConversationReference"},"evaluationForm":{"description":"Evaluation form used for evaluation.","$ref":"#/definitions/EvaluationForm"},"evaluator":{"$ref":"#/definitions/User"},"agent":{"$ref":"#/definitions/User"},"calibration":{"$ref":"#/definitions/Calibration"},"status":{"type":"string","enum":["PENDING","INPROGRESS","FINISHED","INREVIEW","RETRACTED"]},"answers":{"$ref":"#/definitions/EvaluationScoringSet"},"agentHasRead":{"type":"boolean"},"assignee":{"$ref":"#/definitions/User"},"assigneeApplicable":{"type":"boolean","description":"Indicates whether an assignee is applicable for the evaluation. Set to false when assignee is not applicable."},"releaseDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"assignedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"changedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"revisionCreatedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"queue":{"$ref":"#/definitions/Queue"},"mediaType":{"type":"array","description":"List of different communication types used in conversation.","items":{"type":"string","enum":["CALL","CALLBACK","CHAT","COBROWSE","EMAIL","MESSAGE","INTERNAL_MESSAGE","SOCIAL_EXPRESSION","VIDEO","SCREENSHARE"]}},"rescore":{"type":"boolean","description":"Is only true when evaluation is re-scored."},"conversationDate":{"type":"string","format":"date-time","description":"Date of conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversationEndDate":{"type":"string","format":"date-time","description":"End date of conversation if it had completed before evaluation creation. Null if created before the conversation ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"neverRelease":{"type":"boolean","description":"Signifies if the evaluation is never to be released. This cannot be set true if release date is also set."},"assigned":{"type":"boolean","description":"Set to false to unassign the evaluation. This cannot be set to false when assignee is also set."},"dateAssigneeChanged":{"type":"string","format":"date-time","description":"Date when the assignee was last changed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"resourceId":{"type":"string","description":"Only used for email evaluations. Will be null for all other evaluations."},"resourceType":{"type":"string","description":"The type of resource. Only used for email evaluations. Will be null for evaluations on all other resources.","enum":["EMAIL"]},"redacted":{"type":"boolean","description":"Is only true when the user making the request does not have sufficient permissions to see evaluation"},"agentTeam":{"description":"Team of the evaluation agent","$ref":"#/definitions/Team"},"isScoringIndex":{"type":"boolean"},"authorizedActions":{"type":"array","description":"List of user authorized actions on evaluation. Possible values: assign, edit, editScore, editAgentSignoff, delete, release, viewAudit","items":{"type":"string"}},"hasAssistanceFailed":{"type":"boolean","description":"Is true when evaluation assistance didn't execute successfully"},"evaluationSource":{"description":"The source that created the evaluation.","readOnly":true,"$ref":"#/definitions/EvaluationSource"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationQuestionGroupScore":{"type":"object","properties":{"questionGroupId":{"type":"string"},"totalScore":{"type":"number","format":"float","description":"Score of all questions in the group"},"maxTotalScore":{"type":"number","format":"float","description":"Maximum possible score of all questions in the group"},"markedNA":{"type":"boolean","description":"True when the evaluation is submitted with a question group that does not have any answers. Only allowed when naEnabled is true or if set by the system"},"systemMarkedNA":{"type":"boolean","description":"If markedNA is true, systemMarkedNA indicates whether it was marked by a user or by the system due to visibility conditions. Always false if markedNA is false."},"totalCriticalScore":{"type":"number","format":"float","description":"Score of only the critical questions in the group"},"maxTotalCriticalScore":{"type":"number","format":"float","description":"Maximum possible score of only the critical questions in the group"},"totalNonCriticalScore":{"type":"number","format":"float","description":"Score of only the non critical questions in the group"},"maxTotalNonCriticalScore":{"type":"number","format":"float","description":"Maximum possible score of only the non critical questions in the group"},"totalScoreUnweighted":{"type":"number","format":"float","description":"Unweighted score of all questions in the group"},"maxTotalScoreUnweighted":{"type":"number","format":"float","description":"Maximum possible unweighted score of all questions in the group"},"totalCriticalScoreUnweighted":{"type":"number","format":"float","description":"Unweighted score of only the critical questions in the group"},"maxTotalCriticalScoreUnweighted":{"type":"number","format":"float","description":"Maximum possible unweighted score of only the critical questions in the group"},"totalNonCriticalScoreUnweighted":{"type":"number","format":"float","description":"Unweighted score of only the non critical questions in the group"},"maxTotalNonCriticalScoreUnweighted":{"type":"number","format":"float","description":"Maximum possible unweighted score of only the non critical questions in the group"},"questionScores":{"type":"array","items":{"$ref":"#/definitions/EvaluationQuestionScore"}}}},"EvaluationQuestionScore":{"type":"object","properties":{"questionId":{"type":"string"},"answerId":{"type":"string"},"score":{"type":"integer","format":"int32","description":"Unweighted score of the question"},"markedNA":{"type":"boolean","description":"True when the evaluation is submitted with a question that does not have an answer. Only allowed when naEnabled is true or if set by the system"},"systemMarkedNA":{"type":"boolean","description":"If markedNA is true, systemMarkedNA indicates whether it was marked by a user or by the system due to visibility conditions. Always false if markedNA is false."},"assistedAnswerId":{"type":"string","description":"AnswerId found with evaluation assistance conditions"},"failedKillQuestion":{"type":"boolean","description":"Applicable only on fatal questions. Indicates that the answer selected was not the highest score available for the question"},"comments":{"type":"string","description":"Comments from the evaluator specific to this question"}}},"EvaluationReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationScoringSet":{"type":"object","properties":{"totalScore":{"type":"number","format":"float","description":"Score of all questions"},"totalCriticalScore":{"type":"number","format":"float","description":"Score of only the critical questions"},"totalNonCriticalScore":{"type":"number","format":"float","description":"Score of only the non-critical questions"},"questionGroupScores":{"type":"array","items":{"$ref":"#/definitions/EvaluationQuestionGroupScore"}},"anyFailedKillQuestions":{"type":"boolean","description":"Indicates that at least one fatal question was answered without having the highest score available for the question"},"comments":{"type":"string","description":"Overall comments from the evaluator"},"privateComments":{"type":"string","description":"Overall private comments from the evaluator"},"agentComments":{"type":"string","description":"Comments from the agent while reviewing evaluation results"},"transcriptTopics":{"type":"array","description":"List of topics found within the conversation's transcripts","items":{"$ref":"#/definitions/TranscriptTopic"}}}},"EvaluationSource":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string","description":"Type of the evaluation source.","enum":["Policy","User","Unknown"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EvaluationVersion":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"FaxStatus":{"type":"object","properties":{"direction":{"type":"string","description":"The fax direction, either \"send\" or \"receive\"."},"expectedPages":{"type":"integer","format":"int64","description":"Total number of expected pages, if known."},"activePage":{"type":"integer","format":"int64","description":"Active page of the transmission."},"linesTransmitted":{"type":"integer","format":"int64","description":"Number of lines that have completed transmission."},"bytesTransmitted":{"type":"integer","format":"int64","description":"Number of bytes that have competed transmission."},"baudRate":{"type":"integer","format":"int64","description":"Current signaling rate of transmission, baud rate."},"pageErrors":{"type":"integer","format":"int64","description":"Number of page errors."},"lineErrors":{"type":"integer","format":"int64","description":"Number of line errors."}}},"InternalMessage":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","connected","disconnected"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","connected","disconnected"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's internal message, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["client","system","peer","transfer"]},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the message."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"targetUserId":{"type":"string","description":"The user ID for the participant on receiving side of the internal message conversation."},"sourceUserId":{"type":"string","description":"The user ID for the participant on sending side of the internal message conversation."},"toAddress":{"description":"Address for the participant on receiving side of the internal message communication.","$ref":"#/definitions/Address"},"fromAddress":{"description":"Address for the participant on the sending side of the internal message communication.","$ref":"#/definitions/Address"},"messages":{"type":"array","description":"The messages sent on this communication channel.","items":{"$ref":"#/definitions/InternalMessageDetails"}}}},"InternalMessageDetails":{"type":"object","properties":{"messageId":{"type":"string","description":"UUID identifying the internal message media."},"messageTime":{"type":"string","format":"date-time","description":"The time when the message was sent or received. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"JourneyAction":{"type":"object","required":["actionMap","id"],"properties":{"id":{"type":"string","description":"The ID of an action from the Journey System (an action is spawned from an actionMap)"},"actionMap":{"description":"Details about the action map from the Journey System which triggered this action","$ref":"#/definitions/JourneyActionMap"}}},"JourneyActionMap":{"type":"object","required":["id","version"],"properties":{"id":{"type":"string","description":"The ID of the actionMap in the Journey System which triggered this action"},"version":{"type":"integer","format":"int32","description":"The version number of the actionMap in the Journey System at the time this action was triggered"}}},"JourneyContext":{"type":"object","required":["customer"],"properties":{"customer":{"description":"A subset of the Journey System's customer data at a point-in-time (for external linkage and internal usage/context)","$ref":"#/definitions/JourneyCustomer"},"customerSession":{"description":"A subset of the Journey System's tracked customer session data at a point-in-time (for external linkage and internal usage/context)","$ref":"#/definitions/JourneyCustomerSession"},"triggeringAction":{"description":"A subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)","$ref":"#/definitions/JourneyAction"}}},"JourneyCustomer":{"type":"object","required":["id","idType"],"properties":{"id":{"type":"string","description":"An ID of a customer within the Journey System at a point-in-time. Note that a customer entity can have multiple customerIds based on the stitching process. Depending on the context within the PureCloud conversation, this may or may not be mutable."},"idType":{"type":"string","description":"The type of the customerId within the Journey System (e.g. cookie)."}}},"JourneyCustomerSession":{"type":"object","required":["id","type"],"properties":{"id":{"type":"string","description":"An ID of a Customer/User's session within the Journey System at a point-in-time"},"type":{"type":"string","description":"The type of the Customer/User's session within the Journey System (e.g. web, app)"}}},"Message":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","connected","disconnected"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","connected","disconnected"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"segments":{"type":"array","description":"The time line of the participant's message, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the message.","enum":["inbound","outbound"]},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this message."},"errorInfo":{"$ref":"#/definitions/ErrorBody"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the message was placed on hold in the cloud clock if the message is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the message."},"authenticated":{"type":"boolean","description":"If true, the participant member is authenticated."},"type":{"type":"string","description":"Indicates the type of message platform from which the message originated.","enum":["unknown","sms","twitter","facebook","line","whatsapp","telegram","kakao","webmessaging","open","instagram"]},"recipientCountry":{"type":"string","description":"Indicates the country where the recipient is associated in ISO 3166-1 alpha-2 format."},"recipientType":{"type":"string","description":"The type of the recipient. Eg: Provisioned phoneNumber is the recipient for sms message type."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"toAddress":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"fromAddress":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"messages":{"type":"array","description":"The messages sent on this communication channel.","items":{"$ref":"#/definitions/MessageDetails"}},"journeyContext":{"description":"A subset of the Journey System's data relevant to a part of a conversation (for external linkage and internal usage/context).","$ref":"#/definitions/JourneyContext"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"agentAssistantId":{"type":"string","description":"UUID of virtual agent assistant that provide suggestions to the agent participant during the conversation."},"byoSmsIntegrationId":{"type":"string","description":"The internal id representing the customer supplied sms integration message."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"}}},"MessageDetails":{"type":"object","properties":{"messageId":{"type":"string","description":"UUID identifying the message media."},"messageURI":{"type":"string","format":"uri","description":"A URI for this message entity."},"messageStatus":{"type":"string","description":"Indicates the delivery status of the message.","enum":["queued","sent","failed","received","delivery-success","delivery-failed","read","removed","published"]},"messageSegmentCount":{"type":"integer","format":"int32","description":"The message segment count, greater than 1 if the message content was split into multiple parts for this message type, e.g. SMS character limits."},"messageTime":{"type":"string","format":"date-time","description":"The time when the message was sent or received. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"media":{"type":"array","description":"The media (images, files, etc) associated with this message, if any","items":{"$ref":"#/definitions/MessageMedia"}},"stickers":{"type":"array","description":"One or more stickers associated with this message, if any","items":{"$ref":"#/definitions/MessageSticker"}},"messageMetadata":{"description":"Information that describes the content of the message, if any","$ref":"#/definitions/ConversationMessageMetadata"},"socialVisibility":{"type":"string","description":"For social media messages, the visibility of the message in the originating social platform","enum":["private","public"]},"errorInfo":{"description":"Provider specific error information for a communication.","$ref":"#/definitions/ErrorBody"}}},"MessageMedia":{"type":"object","properties":{"url":{"type":"string","description":"The location of the media, useful for retrieving it"},"mediaType":{"type":"string","description":"The optional internet media type of the the media object. If null then the media type should be dictated by the url"},"contentLengthBytes":{"type":"integer","format":"int32","description":"The optional content length of the the media object, in bytes."},"name":{"type":"string","description":"The optional name of the the media object."},"id":{"type":"string","description":"The optional id of the the media object."}}},"MessageSticker":{"type":"object","properties":{"url":{"type":"string","description":"The location of the sticker, useful for retrieving it"},"id":{"type":"string","description":"The unique id of the the sticker object."}}},"PagelessDomainEntityListingEvaluationVersion":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/EvaluationVersion"}},"selfUri":{"type":"string","format":"uri"}}},"Participant":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this conversation."},"startTime":{"type":"string","format":"date-time","description":"The timestamp when this participant joined the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this participant disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"name":{"type":"string","description":"A human readable name identifying the participant."},"userUri":{"type":"string","description":"If this participant represents a user, then this will be an URI that can be used to fetch the user."},"userId":{"type":"string","description":"If this participant represents a user, then this will be the globally unique identifier for the user."},"externalContactId":{"type":"string","description":"If this participant represents an external contact, then this will be the globally unique identifier for the external contact."},"externalContactInitialDivisionId":{"type":"string","description":"If this participant represents an external contact, then this will be the initial division for the external contact. This value will not be updated if the external contact is reassigned."},"externalOrganizationId":{"type":"string","description":"If this participant represents an external org, then this will be the globally unique identifier for the external org."},"queueId":{"type":"string","description":"If present, the queue id that the communication channel came in on."},"groupId":{"type":"string","description":"If present, group of users the participant represents."},"teamId":{"type":"string","description":"The team id that this participant is a member of when added to the conversation."},"queueName":{"type":"string","description":"If present, the queue name that the communication channel came in on."},"purpose":{"type":"string","description":"A well known string that specifies the purpose of this participant."},"participantType":{"type":"string","description":"A well known string that specifies the type of this participant."},"consultParticipantId":{"type":"string","description":"If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred."},"address":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"ani":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"aniName":{"type":"string","description":"The ani-based name for this participant."},"dnis":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"locale":{"type":"string","description":"An ISO 639 language code specifying the locale for this participant"},"wrapupRequired":{"type":"boolean","description":"True iff this participant is required to enter wrapup for this conversation."},"wrapupPrompt":{"type":"string","description":"This field controls how the UI prompts the agent for a wrapup.","enum":["mandatory","optional","agentRequested","timeout","forcedTimeout"]},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long a timed ACW session will last."},"wrapupSkipped":{"type":"boolean","description":"The UI sets this field when the agent chooses to skip entering a wrapup for this participant."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc.","items":{"type":"string"}},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"monitoredParticipantId":{"type":"string","description":"If this participant is a monitor, then this will be the id of the participant that is being monitored."},"coachedParticipantId":{"type":"string","description":"If this participant is a coach, then this will be the id of the participant that is being coached."},"attributes":{"type":"object","description":"Additional participant attributes","additionalProperties":{"type":"string"}},"calls":{"type":"array","items":{"$ref":"#/definitions/Call"}},"callbacks":{"type":"array","items":{"$ref":"#/definitions/Callback"}},"chats":{"type":"array","items":{"$ref":"#/definitions/ConversationChat"}},"cobrowsesessions":{"type":"array","items":{"$ref":"#/definitions/Cobrowsesession"}},"emails":{"type":"array","items":{"$ref":"#/definitions/Email"}},"messages":{"type":"array","items":{"$ref":"#/definitions/Message"}},"screenshares":{"type":"array","items":{"$ref":"#/definitions/Screenshare"}},"socialExpressions":{"type":"array","items":{"$ref":"#/definitions/SocialExpression"}},"videos":{"type":"array","items":{"$ref":"#/definitions/Video"}},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"screenRecordingState":{"type":"string","description":"The current screen recording state for this participant.","enum":["requested","active","paused","stopped","error","timeout"]},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"internalMessages":{"type":"array","items":{"$ref":"#/definitions/InternalMessage"}},"bargedParticipantId":{"type":"string","description":"If this participant barged in a participant's call, then this will be the id of the targeted participant."}}},"PhoneNumberColumn":{"type":"object","properties":{"columnName":{"type":"string"},"type":{"type":"string"}}},"ScoredAgent":{"type":"object","properties":{"agent":{"description":"The agent","$ref":"#/definitions/DomainEntityRef"},"score":{"type":"integer","format":"int32","description":"Agent's score for the current conversation, from 0 - 100, higher being better"}}},"Screenshare":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"context":{"type":"string","description":"The room id context (xmpp jid) for the conference session."},"sharing":{"type":"boolean","description":"Indicates whether this participant is sharing their screen."},"peerCount":{"type":"integer","format":"int32","description":"The number of peer participants from the perspective of the participant in the conference."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the screen share."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."}}},"Segment":{"type":"object","required":["endTime","startTime"],"properties":{"startTime":{"type":"string","format":"date-time","description":"The timestamp when this segment began. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this segment ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"type":{"type":"string","description":"The activity taking place for the participant in the segment."},"howEnded":{"type":"string","description":"A description of the event that ended the segment."},"disconnectType":{"type":"string","description":"A description of the event that disconnected the segment"}}},"SocialExpression":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"socialMediaId":{"type":"string","description":"A globally unique identifier for the social media."},"socialMediaHub":{"type":"string","description":"The social network of the communication"},"socialUserName":{"type":"string","description":"The user name for the communication."},"previewText":{"type":"string","description":"The text preview of the communication contents"},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this chat."},"segments":{"type":"array","description":"The time line of the participant's chat, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the social expression."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."}}},"TopicDuration":{"type":"object","properties":{"totalMilliseconds":{"type":"integer","format":"int64","description":"The total duration of the topic phrase within the conversation","readOnly":true}}},"TopicOffset":{"type":"object","properties":{"wordCount":{"type":"integer","format":"int64","description":"Count of words before the topic ","readOnly":true},"characterCount":{"type":"integer","format":"int64","description":"Count of characters before the topic ","readOnly":true}}},"TranscriptTopic":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the object.","readOnly":true},"topicPhrase":{"type":"string","description":"The phrase which detected the topic. ","readOnly":true},"transcriptPhrase":{"type":"string","description":"The transcript phrase which detected the topic.","readOnly":true},"confidence":{"type":"integer","format":"int32","description":"The detection confidence of the topic.","readOnly":true},"startTimeMilliseconds":{"type":"integer","format":"int64","description":"The start time of the topic phrase.","readOnly":true},"duration":{"$ref":"#/definitions/TopicDuration"},"offset":{"description":"Location of the phrase","readOnly":true,"$ref":"#/definitions/TopicOffset"},"recordingLocation":{"type":"integer","format":"int64","description":"Location of the phrase in the recording in milliseconds","readOnly":true}}},"TransferDestination":{"type":"object","properties":{"userId":{"type":"string","description":"The id of the user if the command destination is a user."},"address":{"type":"string","description":"The destination address if the command destination is an endpoint."}}},"TransferInitiator":{"type":"object","properties":{"userId":{"type":"string","description":"The id of the user who initiated the command if it was initiated by a user."}}},"TransferResponse":{"type":"object","properties":{"id":{"type":"string","description":"The id of the command."},"state":{"type":"string","description":"The state of the command.","enum":["Pending","Active","Complete","Canceled","Failed","Timeout","Unknown"]},"dateIssued":{"type":"string","format":"date-time","description":"The date/time that this command was issued. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"initiator":{"description":"The initiator of the command.","$ref":"#/definitions/TransferInitiator"},"modifiedBy":{"description":"The user or entity that modified the command.","$ref":"#/definitions/TransferResponseModifiedBy"},"destination":{"description":"The destination of the command.","$ref":"#/definitions/TransferDestination"},"transferType":{"type":"string","description":"The type of transfer to perform.","enum":["Attended","Unattended"]}}},"TransferResponseModifiedBy":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Video":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"context":{"type":"string","description":"The room id context (xmpp jid) for the conference session."},"audioMuted":{"type":"boolean","description":"Indicates whether this participant has muted their outgoing audio."},"videoMuted":{"type":"boolean","description":"Indicates whether this participant has muted/paused their outgoing video."},"sharingScreen":{"type":"boolean","description":"Indicates whether this participant is sharing their screen to the session."},"peerCount":{"type":"integer","format":"int32","description":"The number of peer participants from the perspective of the participant in the conference."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provider":{"type":"string","description":"The source provider for the video."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"msids":{"type":"array","description":"List of media stream ids","items":{"type":"string"}},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."}}},"Voicemail":{"type":"object","properties":{"id":{"type":"string","description":"The voicemail id"},"uploadStatus":{"type":"string","description":"current state of the voicemail upload","enum":["pending","complete","failed","timeout","none"]}}},"Wrapup":{"type":"object","properties":{"code":{"type":"string","description":"The user configured wrap up code id."},"name":{"type":"string","description":"The user configured wrap up code name."},"notes":{"type":"string","description":"Text entered by the agent to describe the call or disposition."},"tags":{"type":"array","description":"List of tags selected by the agent to describe the call or disposition.","items":{"type":"string"}},"durationSeconds":{"type":"integer","format":"int32","description":"The length of time in seconds that the agent spent doing after call work."},"endTime":{"type":"string","format":"date-time","description":"The timestamp when the wrapup was finished. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provisional":{"type":"boolean","description":"Indicates if this is a pending save and should not require a code to be specified. This allows someone to save some temporary wrapup that will be used later."}}},"ArrayNode":{"type":"object"},"JsonCursorSearchResponse":{"type":"object","required":["results","types"],"properties":{"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"description":"Search results","$ref":"#/definitions/ArrayNode"},"aggregations":{"$ref":"#/definitions/ArrayNode"},"cursor":{"type":"string","description":"The page cursor"}}},"ConversationParticipantSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/ConversationParticipantSearchCriteria"}},"dateFormat":{"type":"string","description":"Set date format for criteria values when using date range search type. Supports Java date format syntax, example yyyy-MM-dd'T'HH:mm:ss.SSSX."},"type":{"type":"string","description":"Search Type","enum":["EXACT","DATE_RANGE"]},"fields":{"type":"array","description":"Field names to search against","items":{"type":"string"}}}},"ConversationParticipantSearchRequest":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"sort":{"type":"array","description":"Multi-value sort order, list of multiple sort values","items":{"$ref":"#/definitions/SearchSort"}},"returnFields":{"type":"array","items":{"type":"string"}},"query":{"type":"array","items":{"$ref":"#/definitions/ConversationParticipantSearchCriteria"}},"cursor":{"type":"string"}}},"SearchSort":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"}}},"ConversationUser":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for this user."}}},"ConversationTagsUpdate":{"type":"object","required":["externalTag"],"properties":{"externalTag":{"type":"string","description":"The external tag associated with the conversation."}}},"ConversationUtilizationLabelUpdate":{"type":"object","properties":{"utilizationLabelId":{"type":"string","description":"The utilization label associated with the conversation."}}},"ConversationSecureAttributes":{"type":"object","properties":{"attributes":{"type":"object","description":"The map of attribute keys to values.","additionalProperties":{"type":"string"}},"version":{"type":"integer","format":"int32","description":"The version used to detect conflicting updates when using PUT. Not used for PATCH."}}},"ConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Conversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"FaxSendResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"uploadDestinationUri":{"type":"string","format":"uri"},"uploadMethodType":{"type":"string","enum":["SINGLE_PUT","MULTIPART_POST"]},"headers":{"type":"object","additionalProperties":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CoverSheet":{"type":"object","properties":{"notes":{"type":"string","description":"Text to be added to the coversheet"},"locale":{"type":"string","description":"Locale, e.g. = en-US"}}},"FaxSendRequest":{"type":"object","required":["addresses"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"addresses":{"type":"array","description":"A list of outbound fax dialing addresses. E.g. +13175555555 or 3175555555","items":{"type":"string"}},"documentId":{"type":"string","description":"DocumentId of Content Management artifact. If Content Management document is not used for faxing, documentId should be null"},"contentType":{"type":"string","description":"The content type that is going to be uploaded. If Content Management document is used for faxing, contentType will be ignored","enum":["application/pdf","image/tiff","application/msword","application/vnd.oasis.opendocument.text","application/vnd.openxmlformats-officedocument.wordprocessingml.document"]},"workspace":{"description":"Workspace in which the document should be stored. If Content Management document is used for faxing, workspace will be ignored","$ref":"#/definitions/Workspace"},"coverSheet":{"description":"Data for coversheet generation.","$ref":"#/definitions/CoverSheet"},"timeZoneOffsetMinutes":{"type":"integer","format":"int32","description":"Time zone offset minutes from GMT"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Settings":{"type":"object","properties":{"communicationBasedACW":{"type":"boolean","description":"Communication Based ACW"},"includeNonAgentConversationSummary":{"type":"boolean","description":"Display communication summary"},"allowCallbackQueueSelection":{"type":"boolean","description":"Allow Callback Queue Selection"},"callbacksInheritRoutingFromInboundCall":{"type":"boolean","description":"Inherit callback routing data from inbound calls"},"completeAcwWhenAgentTransitionsOffline":{"type":"boolean","description":"Complete ACW When Agent Transitions Offline"},"totalActiveCallback":{"type":"boolean","description":"Exclude the 'interacting' duration from the handle calculations of callbacks"}}},"Coretype":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"version":{"type":"integer","format":"int32","description":"A positive integer denoting the core type's version"},"dateCreated":{"type":"string","format":"date-time","description":"The date the core type was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"schema":{"description":"The core type's built-in schema","$ref":"#/definitions/Schema"},"current":{"type":"boolean","description":"A boolean indicating if the core type's version is the current one in use by the system"},"validationFields":{"type":"array","description":"An array of strings naming the fields of the core type subject to validation. Validation constraints are specified by a schema author using the core type.","items":{"type":"string"}},"validationLimits":{"example":"\"validationLimits\": {\n\"minLength\": {\"min\": 0, \"max\": 100},\n\"maxLength\": {\"min\": 1, \"max\": 100}\n}","description":"A structure denoting the system-imposed minimum and maximum string length (for text-based core types) or numeric values (for number-based) core types. For example, the validationLimits for a text-based core type specify the min/max values for a minimum string length (minLength) constraint supplied by a schemaauthor on a text field. Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field.","$ref":"#/definitions/ValidationLimits"},"itemValidationFields":{"type":"array","description":"Specific to the \"tag\" core type, this is an array of strings naming the tag item fields of the core type subject to validation","items":{"type":"string"}},"itemValidationLimits":{"example":"\"validationLimits\": {\n \"minLength\": {\"min\": 1, \"max\": 100},\n \"maxLength\": {\"min\": 1, \"max\": 100}\n}","description":"A structure denoting the system-imposed minimum and maximum string length for string-array based core types such as \"tag\" and \"enum\". Forexample, the validationLimits for a schema field using a tag core type specify the min/max values for a minimum string length (minLength) constraint supplied by a schema author on individual tags. Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field's tags.","$ref":"#/definitions/ItemValidationLimits"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ItemValidationLimits":{"type":"object","required":["maxLength","minLength"],"properties":{"minLength":{"example":"\"minLength\": {\"min\": 0, \"max\": 100}","description":"A structure denoting the system-imposed minimum string length (for text-based core types) or numeric values (for number-based) core types. For example, the validationLimits for a text-based core type specify the min/max values for a minimum string length (minLength) constraint supplied by a schemaauthor on a text field. Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field.","$ref":"#/definitions/MinLength"},"maxLength":{"example":"\"validationLimits\": {\n\"minLength\": {\"min\": 0, \"max\": 100},\n\"maxLength\": {\"min\": 1, \"max\": 100}\n}","description":"A structure denoting the system-imposed minimum and maximum string length (for text-based core types) or numeric values (for number-based) core types. For example, the validationLimits for a text-based core type specify the min/max values for a minimum string length (minLength) constraint supplied by a schemaauthor on a text field. Similarly, the maxLength's min/max specifies maximum string length constraint supplied by a schema author for the same field.","$ref":"#/definitions/MaxLength"}}},"Items":{"type":"object","properties":{"type":{"type":"string"},"pattern":{"type":"string"}}},"MaxLength":{"type":"object","required":["max","min"],"properties":{"min":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the minimum largest length string the field can contain for a schema instance."},"max":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the maximum largest string the field can contain for a schema instance."}}},"MinLength":{"type":"object","required":["max","min"],"properties":{"min":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the minimum smallest length a string field can contain for a schema instance."},"max":{"type":"integer","format":"int64","description":"A non-negative integer for a text-based schema field denoting the maximum smallest length string the field can contain for a schema instance."}}},"Schema":{"type":"object","properties":{"title":{"type":"string","description":"A core type's title","readOnly":true},"description":{"type":"string","description":"A core type's description","readOnly":true},"type":{"type":"array","example":"[\"string\"] for a text-based core type, [\"integer\"] for a numeric core type, or [\"boolean\", \"null\"] for the checkbox core type","description":"An array of fundamental JSON Schema primitive types on which the core type is based","readOnly":true,"items":{"type":"string"}},"items":{"example":"{\ntype\": \"string\",\n\"pattern\": \"^[\\\\S]+$\"\n}","description":"Denotes the type and pattern of the items in an enum core type","readOnly":true,"$ref":"#/definitions/Items"},"pattern":{"type":"string","description":"For the \"date\" and \"datetime\" core types, denotes the regex prescribing the allowable date/datetime format","readOnly":true}}},"ValidationLimits":{"type":"object","properties":{"minLength":{"$ref":"#/definitions/MinLength"},"maxLength":{"$ref":"#/definitions/MaxLength"},"minItems":{"$ref":"#/definitions/MinLength"},"maxItems":{"$ref":"#/definitions/MaxLength"},"minimum":{"$ref":"#/definitions/MinLength"},"maximum":{"$ref":"#/definitions/MaxLength"}}},"CoretypeListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/Coretype"}},"selfUri":{"type":"string","format":"uri"}}},"SchemaQuantityLimits":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"minFieldNameCharacters":{"type":"integer","format":"int32","example":"\"minFieldNameCharacters\":1","description":"The minimum number of schema field name characters allowed.","readOnly":true},"maxFieldNameCharacters":{"type":"integer","format":"int32","example":"\"minFieldNameCharacters\":100","description":"The maximum number of schema field name characters allowed.","readOnly":true},"minFieldDescriptionCharacters":{"type":"integer","format":"int32","example":"\"minFieldDescriptionCharacters\":0","description":"The minimum number of schema field description characters allowed.","readOnly":true},"maxFieldDescriptionCharacters":{"type":"integer","format":"int32","example":"\"maxFieldDescriptionCharacters\":200","description":"The maximum number of schema field description characters allowed.","readOnly":true},"minSchemaNameCharacters":{"type":"integer","format":"int32","example":"\"minSchemaNameCharacters\":1","description":"The minimum number of schema name characters allowed.","readOnly":true},"maxSchemaNameCharacters":{"type":"integer","format":"int32","example":"\"maxSchemaNameCharacters\":50","description":"The maximum number of schema name characters allowed.","readOnly":true},"minSchemaDescriptionCharacters":{"type":"integer","format":"int32","example":"\"minSchemaDescriptionCharacters\":0","description":"The minimum number of schema description characters allowed.","readOnly":true},"maxSchemaDescriptionCharacters":{"type":"integer","format":"int32","example":"\"maxSchemaDescriptionCharacters\":200","description":"The maximum number of schema description characters allowed.","readOnly":true},"maxNumberOfSchemasPerOrg":{"type":"integer","format":"int32","example":"\"maxNumberOfSchemasPerOrg\":20","description":"The maximum number of schema allowed per org.","readOnly":true},"maxNumberOfFieldsPerSchema":{"type":"integer","format":"int32","example":"\"maxNumberOfFieldsPerSchema\":25","description":"The maximum number of schema fields allowed per schema.","readOnly":true},"maxNumberOfFieldsPerOrg":{"type":"integer","format":"int32","example":"\"maxNumberOfFieldsPerOrg\":500","description":"The maximum number of schema fields allowed per organization across all of their schemas.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AfterCallWorkUpdate":{"type":"object","required":["afterCallWorkRequired"],"properties":{"afterCallWorkRequired":{"type":"boolean","description":"Indicates whether or not after-call work must be completed for the communication. Can only be updated for connected communications."}}},"BulkCallbackPatchResponse":{"type":"object","properties":{"results":{"type":"array","description":"A list of the results from the bulk operation.","items":{"$ref":"#/definitions/BulkResult"}},"errorCount":{"type":"integer","format":"int32","description":"The number of errors from the bulk operation."},"errorIndexes":{"type":"array","description":"An index of where the errors are in the listing.","items":{"type":"integer","format":"int32"}}}},"BulkResult":{"type":"object","properties":{"error":{"description":"Error details if the operation failed.","$ref":"#/definitions/BulkError"},"entity":{"type":"object","description":"The result of the operation if it succeeded."}}},"BulkCallbackPatchRequest":{"type":"object","required":["patchCallbackRequests"],"properties":{"patchCallbackRequests":{"type":"array","description":"The list of requests to update callbacks in bulk","items":{"$ref":"#/definitions/PatchCallbackRequest"}}}},"PatchCallbackRequest":{"type":"object","required":["agentId","conversationId"],"properties":{"conversationId":{"type":"string","description":"The conversationId."},"queueId":{"type":"string","description":"The identifier of the queue to be used for the callback."},"agentId":{"type":"string","description":"The agentId."},"callbackScheduledTime":{"type":"string","format":"date-time","example":"2015-01-02T16:59:59.000Z","description":"The scheduled date-time for the callback. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"BulkCallbackDisconnectRequest":{"type":"object","required":["callbackDisconnectIdentifiers"],"properties":{"callbackDisconnectIdentifiers":{"type":"array","description":"The list of requests to disconnect callbacks in bulk","items":{"$ref":"#/definitions/CallbackDisconnectIdentifier"}}}},"CallbackDisconnectIdentifier":{"type":"object","required":["callbackId","conversationId"],"properties":{"conversationId":{"type":"string","description":"The Conversation Id."},"callbackId":{"type":"string","description":"The callback id."}}},"CallConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CallMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"recordingState":{"type":"string","enum":["none","active","paused"]},"maxParticipants":{"type":"integer","format":"int32","description":"If this is a conference conversation, then this field indicates the maximum number of participants allowed to participant in the conference."},"securePause":{"type":"boolean","description":"True when the recording of this conversation is in secure pause status."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"muted":{"type":"boolean","description":"Value is true when the call is muted."},"confined":{"type":"boolean","description":"Value is true when the call is confined."},"recording":{"type":"boolean","description":"Value is true when the call is being recorded."},"recordingState":{"type":"string","description":"The state of the call recording.","enum":["none","active","paused"]},"group":{"description":"The group involved in the group ring call.","$ref":"#/definitions/DomainEntityRef"},"ani":{"type":"string","description":"The call ANI."},"dnis":{"type":"string","description":"The call DNIS."},"documentId":{"type":"string","description":"The ID of the Content Management document if the call is a fax."},"faxStatus":{"description":"Extra fax information if the call is a fax.","$ref":"#/definitions/FaxStatus"},"monitoredParticipantId":{"type":"string","description":"The ID of the participant being monitored when performing a call monitor."},"coachedParticipantId":{"type":"string","description":"The ID of the participant being coached when performing a call coach."},"bargedParticipantId":{"type":"string","description":"If this participant barged in a participant's call, then this will be the id of the targeted participant."},"consultParticipantId":{"type":"string","description":"The ID of the consult transfer target participant when performing a consult transfer."},"uuiData":{"type":"string","description":"User-to-User information which maps to a SIP header field defined in RFC7433. UUI data is used in the Public Switched Telephone Network (PSTN) for use cases described in RFC6567."},"bargedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the barge conference in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"securePause":{"type":"boolean","description":"True when the recording of this call is in secure pause status."},"disposition":{"description":"Call resolution data for Dialer bulk make calls commands.","$ref":"#/definitions/Disposition"}}},"TransferRequest":{"type":"object","properties":{"transferType":{"type":"string","description":"The type of transfer to perform. Attended, where the initiating agent maintains ownership of the conversation until the intended recipient accepts the transfer, or Unattended, where the initiating agent immediately disconnects. Default is Unattended.","enum":["Attended","Unattended"]},"keepInternalMessageAlive":{"type":"boolean","description":"If true, the digital internal message will NOT be terminated."},"userId":{"type":"string","description":"The user ID of the transfer target."},"address":{"type":"string","description":"The user ID or queue ID of the transfer target. Address like a phone number can not be used for callbacks, but they can be used for other forms of communication."},"userName":{"type":"string","description":"The user name of the transfer target."},"queueId":{"type":"string","description":"The queue ID of the transfer target."},"voicemail":{"type":"boolean","description":"If true, transfer to the voicemail inbox of the participant that is being replaced."}}},"CreateCallResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateCallRequest":{"type":"object","properties":{"phoneNumber":{"type":"string","description":"The phone number to dial."},"callerId":{"type":"string","description":"The caller id phone number for this outbound call."},"callerIdName":{"type":"string","description":"The caller id name for this outbound call."},"callFromQueueId":{"type":"string","description":"The queue ID to call on behalf of."},"callQueueId":{"type":"string","description":"The queue ID to call."},"callUserId":{"type":"string","description":"The user ID to call."},"priority":{"type":"integer","format":"int32","description":"The priority to assign to this call (if calling a queue)."},"attributes":{"type":"object","description":"The list of attributes to associate with the customer participant.","additionalProperties":{"type":"string"}},"languageId":{"type":"string","description":"The language skill ID to use for routing this call (if calling a queue)."},"routingSkillsIds":{"type":"array","description":"The skill ID's to use for routing this call (if calling a queue).","items":{"type":"string"}},"conversationIds":{"type":"array","description":"The list of existing call conversations to merge into a new ad-hoc conference.","items":{"type":"string"}},"participants":{"type":"array","description":"The list of participants to call to create a new ad-hoc conference.","items":{"$ref":"#/definitions/Destination"}},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"externalContactId":{"type":"string","description":"The external contact with which to associate the call."},"label":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"}}},"Destination":{"type":"object","required":["address"],"properties":{"address":{"type":"string","description":"Address or phone number."},"name":{"type":"string"},"userId":{"type":"string"},"queueId":{"type":"string"}}},"ConsultTransferResponse":{"type":"object","required":["destinationParticipantId"],"properties":{"destinationParticipantId":{"type":"string","description":"Participant ID to whom the call is being transferred."}}},"ConsultTransferUpdate":{"type":"object","required":["speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking.","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"}}},"SetRecordingState":{"type":"object","properties":{"recordingState":{"type":"string","description":"On update, 'paused' initiates a secure pause, 'active' resumes any paused recordings.","enum":["ACTIVE","PAUSED","NONE"]}}},"ParticipantAttributes":{"type":"object","properties":{"attributes":{"type":"object","description":"The map of attribute keys to values.","additionalProperties":{"type":"string"}}}},"AssignedWrapupCode":{"type":"object","properties":{"code":{"type":"string","description":"The user configured wrap up code id."},"notes":{"type":"string","description":"Text entered by the agent to describe the call or disposition."},"tags":{"type":"array","description":"List of tags selected by the agent to describe the call or disposition.","items":{"type":"string"}},"durationSeconds":{"type":"integer","format":"int32","description":"The duration in seconds of the wrap-up segment."},"endTime":{"type":"string","format":"date-time","description":"The timestamp when the wrap-up segment ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"MediaParticipantRequest":{"type":"object","properties":{"wrapup":{"description":"Wrap-up to assign to this participant.","$ref":"#/definitions/WrapupInput"},"state":{"type":"string","description":"The state to update to set for this participant's communications. Possible values are: 'connected' and 'disconnected'.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"recording":{"type":"boolean","description":"True to enable recording of this participant, otherwise false to disable recording."},"muted":{"type":"boolean","description":"True to mute this conversation participant."},"confined":{"type":"boolean","description":"True to confine this conversation participant. Should only be used for ad-hoc conferences"},"held":{"type":"boolean","description":"True to hold this conversation participant."},"wrapupSkipped":{"type":"boolean","description":"True to skip wrap-up for this participant."}}},"WrapupInput":{"type":"object","properties":{"code":{"type":"string","description":"The user configured wrap up code id."},"name":{"type":"string","description":"The user configured wrap up code name."},"notes":{"type":"string","description":"Text entered by the agent to describe the call or disposition."},"tags":{"type":"array","description":"List of tags selected by the agent to describe the call or disposition.","items":{"type":"string"}},"durationSeconds":{"type":"integer","format":"int32","description":"The length of time in seconds that the agent spent doing after call work."},"endTime":{"type":"string","format":"date-time","description":"The timestamp when the wrapup was finished. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"provisional":{"type":"boolean","description":"Indicates if this is a pending save and should not require a code to be specified. This allows someone to save some temporary wrapup that will be used later."},"disableEndTimeUpdates":{"type":"boolean","description":"Prevent updates to wrapup end time when set to true."}}},"MaxParticipants":{"type":"object","properties":{"maxParticipants":{"type":"integer","format":"int32","description":"The maximum number of participants that are allowed on a conversation."}}},"ConsultTransfer":{"type":"object","required":["destination","speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking. Defaults to DESTINATION","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"},"destination":{"description":"Destination phone number and name.","$ref":"#/definitions/Destination"}}},"ConsultTransferToAgent":{"type":"object","required":["speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking. Defaults to DESTINATION","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"},"userId":{"type":"string","description":"The id of the internal user."},"userDisplayName":{"type":"string","description":"The name of the internal user."}}},"ConsultTransferToQueue":{"type":"object","required":["speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking. Defaults to DESTINATION","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"},"queueId":{"type":"string","description":"The id of the queue."},"queueName":{"type":"string","description":"The name of the queue."}}},"ConsultTransferToExternal":{"type":"object","required":["speakTo"],"properties":{"speakTo":{"type":"string","description":"Determines to whom the initiating participant is speaking. Defaults to DESTINATION","enum":["DESTINATION","OBJECT","BOTH","CONFERENCE"]},"consultingUserId":{"type":"string","description":"The user ID of the person who wants to talk before completing the transfer. Could be the same of the context user ID"},"address":{"type":"string","description":"The address (like phone number) of the external contact."}}},"CallCommand":{"type":"object","required":["callNumber"],"properties":{"callNumber":{"type":"string","description":"The phone number to dial for this call."},"phoneColumn":{"type":"string","description":"For a dialer preview or scheduled callback, the phone column associated with the phone number"}}},"CallHistoryConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CallHistoryParticipant"}},"direction":{"type":"string","description":"The direction of the call relating to the current user","enum":["inbound","outbound"]},"wentToVoicemail":{"type":"boolean","description":"Did the call end in the current user's voicemail"},"missedCall":{"type":"boolean","description":"Did the user not answer this conversation"},"startTime":{"type":"string","format":"date-time","description":"The time the user joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"wasConference":{"type":"boolean","description":"Was this conversation a conference"},"wasCallback":{"type":"boolean","description":"Was this conversation a callback"},"hadScreenShare":{"type":"boolean","description":"Did this conversation have a screen share session"},"hadCobrowse":{"type":"boolean","description":"Did this conversation have a cobrowse session"},"wasOutboundCampaign":{"type":"boolean","description":"Was this conversation associated with an outbound campaign"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallHistoryConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallHistoryConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallHistoryParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"ani":{"type":"string","description":"The call ANI."},"dnis":{"type":"string","description":"The call DNIS."},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/User"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/Queue"},"group":{"description":"The group involved in the group ring call.","$ref":"#/definitions/Group"},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"externalContact":{"description":"The PureCloud external contact","$ref":"#/definitions/ExternalContact"},"externalOrganization":{"description":"The PureCloud external organization","$ref":"#/definitions/ExternalOrganization"},"didInteract":{"type":"boolean","description":"Indicates whether the contact ever connected"},"sipResponseCodes":{"type":"array","description":"Indicates SIP Response codes associated with the participant","items":{"type":"integer","format":"int64"}},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"outboundCampaign":{"description":"The outbound campaign associated with the participant","$ref":"#/definitions/Campaign"}}},"Campaign":{"type":"object","required":["callerAddress","callerName","contactList","dialingMode","name","phoneColumns"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Campaign."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"contactList":{"description":"The ContactList for this Campaign to dial.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The Queue for this Campaign to route calls to. Required for all dialing modes except agentless.","$ref":"#/definitions/DomainEntityRef"},"dialingMode":{"type":"string","description":"The strategy this Campaign will use for dialing.","enum":["agentless","preview","power","predictive","progressive","external"]},"script":{"description":"The Script to be displayed to agents that are handling outbound calls. Required for all dialing modes except agentless.","$ref":"#/definitions/DomainEntityRef"},"edgeGroup":{"description":"The EdgeGroup that will place the calls. Required for all dialing modes except preview.","$ref":"#/definitions/DomainEntityRef"},"site":{"description":"The identifier of the site to be used for dialing; can be set in place of an edge group.","$ref":"#/definitions/DomainEntityRef"},"campaignStatus":{"type":"string","description":"The current status of the Campaign. A Campaign may be turned 'on' or 'off'. Required for updates.","enum":["on","stopping","off","complete","invalid","forced_off","forced_stopping"]},"phoneColumns":{"type":"array","description":"The ContactPhoneNumberColumns on the ContactList that this Campaign should dial.","items":{"$ref":"#/definitions/PhoneColumn"}},"abandonRate":{"type":"number","format":"double","description":"The targeted compliance abandon rate percentage. Required for power and predictive campaigns."},"dncLists":{"type":"array","description":"DncLists for this Campaign to check before placing a call.","items":{"$ref":"#/definitions/DomainEntityRef"}},"callableTimeSet":{"description":"The callable time set for this campaign to check before placing a call.","$ref":"#/definitions/DomainEntityRef"},"callAnalysisResponseSet":{"description":"The call analysis response set to handle call analysis results from the edge. Required for all dialing modes except preview.","$ref":"#/definitions/DomainEntityRef"},"errors":{"type":"array","description":"A list of current error conditions associated with the campaign.","readOnly":true,"items":{"$ref":"#/definitions/RestErrorDetail"}},"callerName":{"type":"string","description":"The caller id name to be displayed on the outbound call."},"callerAddress":{"type":"string","example":"(555) 555-5555","description":"The caller id phone number to be displayed on the outbound call."},"outboundLineCount":{"type":"integer","format":"int32","description":"The number of outbound lines to be concurrently dialed. Only applicable to non-preview campaigns; only required for agentless."},"ruleSets":{"type":"array","description":"Rule sets to be applied while this campaign is dialing.","items":{"$ref":"#/definitions/DomainEntityRef"}},"skipPreviewDisabled":{"type":"boolean","description":"Whether or not agents can skip previews without placing a call. Only applicable for preview campaigns."},"previewTimeOutSeconds":{"type":"integer","format":"int64","description":"The number of seconds before a call will be automatically placed on a preview. A value of 0 indicates no automatic placement of calls. Only applicable to preview campaigns."},"alwaysRunning":{"type":"boolean","description":"Indicates (when true) that the campaign will remain on after contacts are depleted, allowing additional contacts to be appended/added to the contact list and processed by the still-running campaign. The campaign can still be turned off manually."},"contactSort":{"description":"The order in which to sort contacts for dialing, based on a column.","$ref":"#/definitions/ContactSort"},"contactSorts":{"type":"array","description":"The order in which to sort contacts for dialing, based on up to four columns.","items":{"$ref":"#/definitions/ContactSort"}},"noAnswerTimeout":{"type":"integer","format":"int32","description":"How long to wait before dispositioning a call as 'no-answer'. Default 30 seconds. Only applicable to non-preview campaigns."},"callAnalysisLanguage":{"type":"string","description":"The language the edge will use to analyze the call."},"priority":{"type":"integer","format":"int32","description":"The priority of this campaign relative to other campaigns that are running on the same queue. 5 is the highest priority, 1 the lowest."},"contactListFilters":{"type":"array","description":"Filter to apply to the contact list before dialing. Currently a campaign can only have one filter applied.","items":{"$ref":"#/definitions/DomainEntityRef"}},"division":{"description":"The division this campaign belongs to.","$ref":"#/definitions/DomainEntityRef"},"dynamicContactQueueingSettings":{"description":"Settings for dynamic queueing of contacts.","$ref":"#/definitions/DynamicContactQueueingSettings"},"skillColumns":{"type":"array","description":"The skill columns on the ContactList that this Campaign should take into account when dialing","items":{"type":"string"}},"maxCallsPerAgent":{"type":"integer","format":"int32","description":"The maximum number of calls that can be placed per agent on this campaign"},"callbackAutoAnswer":{"type":"boolean","description":"The option manages the auto-answer callback calls"},"dynamicLineBalancingSettings":{"description":"Dynamic line balancing settings","$ref":"#/definitions/DynamicLineBalancingSettings"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ContactSort":{"type":"object","properties":{"fieldName":{"type":"string"},"direction":{"type":"string","description":"The direction in which to sort contacts.","enum":["ASC","DESC"]},"numeric":{"type":"boolean","description":"Whether or not the column contains numeric data."}}},"DynamicContactQueueingSettings":{"type":"object","properties":{"sort":{"type":"boolean","description":"Whether to sort contacts dynamically"},"filter":{"type":"boolean","description":"Whether to filter contacts dynamically"}}},"DynamicLineBalancingSettings":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Indicates that this campaign is subject of dynamic line balancing"},"relativeWeight":{"type":"integer","format":"int32","description":"Relative weight of this campaign in dynamic line balancing"}}},"PhoneColumn":{"type":"object","required":["columnName","type"],"properties":{"columnName":{"type":"string","description":"The name of the phone column."},"type":{"type":"string","description":"The type of the phone column. For example, 'cell' or 'home'."}}},"RestErrorDetail":{"type":"object","required":["error"],"properties":{"error":{"type":"string","description":"name of the error","readOnly":true},"details":{"type":"string","description":"additional information regarding the error","readOnly":true}}},"SetUuiDataRequest":{"type":"object","properties":{"uuiData":{"type":"string","description":"The value of the uuiData to set."}}},"CallbackConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CallbackMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CallbackConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallbackConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallbackMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"outboundPreview":{"description":"The outbound preview associated with this callback.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail associated with this callback.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The list of phone number to use for this callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the callback target."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"If true, the callback can be skipped."},"timeoutSeconds":{"type":"integer","format":"int32","description":"Duration in seconds before the callback will be auto-dialed."},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If absent, the callback will not be placed automatically but routed to an agent as per normal."},"callbackScheduledTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"CallbackIdentifier":{"type":"object","required":["id","type"],"properties":{"type":{"type":"string","description":"The type of the associated callback participant","enum":["ACD","EXTERNAL"]},"id":{"type":"string","description":"The identifier of the callback"}}},"CreateCallbackResponse":{"type":"object","required":["callbackIdentifiers","conversation"],"properties":{"conversation":{"description":"The conversation associated with the callback","$ref":"#/definitions/DomainEntityRef"},"callbackIdentifiers":{"type":"array","description":"The list of communication identifiers for the callback participants","items":{"$ref":"#/definitions/CallbackIdentifier"}}}},"CreateCallbackCommand":{"type":"object","required":["callbackNumbers"],"properties":{"scriptId":{"type":"string","description":"The identifier of the script to be used for the callback"},"queueId":{"type":"string","description":"The identifier of the queue to be used for the callback. Either queueId or routingData is required."},"routingData":{"description":"The routing data to be used for the callback. Either queueId or routingData is required.","$ref":"#/definitions/RoutingData"},"callbackUserName":{"type":"string","description":"The name of the party to be called back."},"callbackNumbers":{"type":"array","description":"A list of phone numbers for the callback.","items":{"type":"string"}},"callbackScheduledTime":{"type":"string","format":"date-time","example":"2015-01-02T16:59:59.000Z","description":"The scheduled date-time for the callback as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ"},"countryCode":{"type":"string","description":"The country code to be associated with the callback numbers."},"validateCallbackNumbers":{"type":"boolean","description":"Whether or not to validate the callback numbers for phone number format."},"data":{"type":"object","description":"A map of key-value pairs containing additional data that can be associated to the callback. These values will appear in the attributes property on the conversation participant. Example: { \"notes\": \"ready to close the deal!\", \"customerPreferredName\": \"Doc\" }","additionalProperties":{"type":"string"}},"callerId":{"type":"string","description":"The phone number displayed to recipients when a phone call is placed as part of the callback. Must conform to the E.164 format. May be overridden by other settings in the system such as external trunk settings. Telco support for \"callerId\" varies."},"callerIdName":{"type":"string","description":"The name displayed to recipients when a phone call is placed as part of the callback. May be overridden by other settings in the system such as external trunk settings. Telco support for \"callerIdName\" varies."}}},"RoutingData":{"type":"object","required":["queueId"],"properties":{"queueId":{"type":"string","description":"The identifier of the routing queue"},"languageId":{"type":"string","description":"The identifier of a language to be considered in routing"},"label":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"priority":{"type":"integer","format":"int32","description":"The priority for routing"},"skillIds":{"type":"array","description":"A list of skill identifiers to be considered in routing","items":{"type":"string"}},"preferredAgentIds":{"type":"array","description":"A list of agents to be preferred in routing","items":{"type":"string"}},"scoredAgents":{"type":"array","description":"A list of scored agents for routing decisions. For Agent Owned Callbacks use one scored agent with a score of 100.","items":{"$ref":"#/definitions/ScoredAgent"}},"routingFlags":{"type":"array","description":"An array of flags indicating how the conversation should be routed. Use \"AGENT_OWNED_CALLBACK\" when creating an Agent Owned Callback.","items":{"type":"string"}}}},"PatchCallbackResponse":{"type":"object","required":["callbackIdentifiers","conversation"],"properties":{"conversation":{"description":"The conversation associated with the callback","$ref":"#/definitions/DomainEntityRef"},"callbackIdentifiers":{"type":"array","description":"The list of communication identifiers for the callback participants","items":{"$ref":"#/definitions/CallbackIdentifier"}}}},"WebChatConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"member":{"description":"Chat Member","$ref":"#/definitions/WebChatMemberInfo"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WebChatMemberInfo":{"type":"object","required":["role"],"properties":{"id":{"type":"string","description":"The communicationId of this member."},"displayName":{"type":"string","description":"The display name of the member."},"firstName":{"type":"string","description":"The first name of the member."},"lastName":{"type":"string","description":"The last name of the member."},"email":{"type":"string","description":"The email address of the member."},"phoneNumber":{"type":"string","description":"The phone number of the member."},"avatarImageUrl":{"type":"string","format":"uri","description":"The url to the avatar image of the member."},"role":{"type":"string","description":"The role of the member, one of [agent, customer, acd, workflow]","enum":["AGENT","CUSTOMER","WORKFLOW","ACD"]},"joinDate":{"type":"string","format":"date-time","description":"The time the member joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"leaveDate":{"type":"string","format":"date-time","description":"The time the member left the conversation, or null if the member is still active in the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"authenticatedGuest":{"type":"boolean","description":"If true, the guest member is an authenticated guest."},"customFields":{"type":"object","description":"Any custom fields of information pertaining to this member.","additionalProperties":{"type":"string"}},"state":{"type":"string","description":"The connection state of this member.","enum":["CONNECTED","DISCONNECTED","ALERTING"]}}},"WebChatMessage":{"type":"object","required":["body","bodyType","conversation","sender","timestamp"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversation":{"description":"The identifier of the conversation","$ref":"#/definitions/WebChatConversation"},"sender":{"description":"The member who sent the message","$ref":"#/definitions/WebChatMemberInfo"},"body":{"type":"string","description":"The message body."},"bodyType":{"type":"string","description":"The purpose of the message within the conversation, such as a standard text entry versus a greeting.","enum":["standard","notice","member-join","member-leave","media-request"]},"timestamp":{"type":"string","format":"date-time","description":"The timestamp of the message, in ISO-8601 format"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WebChatMessageEntityList":{"type":"object","properties":{"pageSize":{"type":"integer","format":"int32"},"entities":{"type":"array","items":{"$ref":"#/definitions/WebChatMessage"}},"previousPage":{"type":"string"},"next":{"type":"string"},"selfUri":{"type":"string","format":"uri"}}},"WebChatTyping":{"type":"object","required":["conversation","id","sender","timestamp"],"properties":{"id":{"type":"string","description":"The event identifier of this typing indicator event (useful to guard against event re-delivery"},"conversation":{"description":"The identifier of the conversation","$ref":"#/definitions/WebChatConversation"},"sender":{"description":"The member who sent the message","$ref":"#/definitions/WebChatMemberInfo"},"timestamp":{"type":"string","format":"date-time","description":"The timestamp of the message, in ISO-8601 format"}}},"CreateWebChatMessageRequest":{"type":"object","required":["body"],"properties":{"body":{"type":"string","description":"The message body. Note that message bodies are limited to 4,000 characters."},"bodyType":{"type":"string","description":"The purpose of the message within the conversation, such as a standard text entry versus a greeting.","enum":["standard","notice","member-join","member-leave","media-request"]}}},"ChatConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/ChatMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ChatConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ChatConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ChatMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"roomId":{"type":"string","description":"The ID of the chat room."},"avatarImageUrl":{"type":"string","description":"If available, the URI to the avatar image of this communication."}}},"CreateWebChatRequest":{"type":"object","required":["provider","queueId"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to use for routing the chat conversation."},"provider":{"type":"string","description":"The name of the provider that is sourcing the web chat."},"skillIds":{"type":"array","description":"The list of skill ID's to use for routing.","items":{"type":"string"}},"languageId":{"type":"string","description":"The ID of the langauge to use for routing."},"priority":{"type":"integer","format":"int64","description":"The priority to assign to the conversation for routing."},"attributes":{"type":"object","description":"The list of attributes to associate with the customer participant.","additionalProperties":{"type":"string"}},"customerName":{"type":"string","description":"The name of the customer participating in the web chat."}}},"CobrowseConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/CobrowseMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CobrowseConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CobrowseConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CobrowseMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"cobrowseSessionId":{"type":"string","description":"The co-browse session ID."},"cobrowseRole":{"type":"string","description":"This value identifies the role of the co-browse client within the co-browse session (a client is a sharer or a viewer)."},"controlling":{"type":"array","description":"ID of co-browse participants for which this client has been granted control (list is empty if this client cannot control any shared pages).","items":{"type":"string"}},"viewerUrl":{"type":"string","description":"The URL that can be used to open co-browse session in web browser."},"providerEventTime":{"type":"string","format":"date-time","description":"The time when the provider event which triggered this conversation update happened in the corrected provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"EmailMessage":{"type":"object","required":["from","textBody","to"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"to":{"type":"array","description":"The recipients of the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"cc":{"type":"array","description":"The recipients that were copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"bcc":{"type":"array","description":"The recipients that were blind copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"from":{"description":"The sender of the email message.","$ref":"#/definitions/EmailAddress"},"replyTo":{"description":"The receiver of the reply email message.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the email message."},"attachments":{"type":"array","description":"The attachments of the email message.","items":{"$ref":"#/definitions/Attachment"}},"textBody":{"type":"string","description":"The text body of the email message."},"htmlBody":{"type":"string","description":"The html body of the email message."},"time":{"type":"string","format":"date-time","description":"The time when the message was received or sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"historyIncluded":{"type":"boolean","description":"Indicates whether the history of previous emails of the conversation is included within the email bodies of this message."},"state":{"type":"string","description":"The state of the current draft.","enum":["Created","Ready","Edited"]},"draftType":{"type":"string","description":"The type of draft that need to be treated.","enum":["Reply","ReplyAll","Forward"]},"emailSizeBytes":{"type":"integer","format":"int32","description":"Indicates an estimation of the size of the current email as a whole, in its final, ready to be sent form.","readOnly":true},"maxEmailSizeBytes":{"type":"integer","format":"int32","description":"Indicates the maximum allowed size for an email to be send via SMTP server, based on the email domain configuration","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EmailConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/EmailMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EmailConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EmailConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"EmailMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"subject":{"type":"string","description":"The subject of the email."},"messagesSent":{"type":"integer","format":"int32","description":"The number of messages that have been sent in this email conversation."},"autoGenerated":{"type":"boolean","description":"Indicates that the email was auto-generated like an Out of Office reply."},"draftAttachments":{"type":"array","description":"A list of uploaded attachments on the email draft.","items":{"$ref":"#/definitions/Attachment"}},"spam":{"type":"boolean","description":"Indicates if the inbound email was marked as spam."},"messageId":{"type":"string","description":"A globally unique identifier for the stored content of this communication."}}},"CopyAttachmentsRequest":{"type":"object","required":["attachments","sourceMessage"],"properties":{"sourceMessage":{"description":"A reference to the email message within the current conversation that owns the attachments to be copied","$ref":"#/definitions/DomainEntityRef"},"attachments":{"type":"array","description":"A list of attachments that will be copied from the source message to the current draft","items":{"$ref":"#/definitions/Attachment"}}}},"EmailMessagePreview":{"type":"object","required":["from","to"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"to":{"type":"array","description":"The recipients of the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"cc":{"type":"array","description":"The recipients that were copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"bcc":{"type":"array","description":"The recipients that were blind copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"from":{"description":"The sender of the email message.","$ref":"#/definitions/EmailAddress"},"replyTo":{"description":"The receiver of the reply email message.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the email message."},"attachments":{"type":"array","description":"The attachments of the email message.","items":{"$ref":"#/definitions/Attachment"}},"textBodyPreview":{"type":"string","description":"A truncated version of the textBody"},"time":{"type":"string","format":"date-time","description":"The time when the message was received or sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"historyIncluded":{"type":"boolean","description":"Indicates whether the history of previous emails of the conversation is included within the email bodies of this message."},"state":{"type":"string","description":"The state of the current draft.","enum":["Created","Ready","Edited"]},"draftType":{"type":"string","description":"The type of draft that need to be treated.","enum":["Reply","ReplyAll","Forward"]},"emailSizeBytes":{"type":"integer","format":"int32","description":"Indicates an estimation of the size of the current email as a whole, in its final, ready to be sent form.","readOnly":true},"maxEmailSizeBytes":{"type":"integer","format":"int32","description":"Indicates the maximum allowed size for an email to be send via SMTP server, based on the email domain configuration","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EmailMessagePreviewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EmailMessagePreview"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CreateEmailRequest":{"type":"object","required":["provider"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to use for routing the email conversation. This field is mutually exclusive with flowId"},"flowId":{"type":"string","description":"The ID of the flow to use for routing email conversation. This field is mutually exclusive with queueId"},"provider":{"type":"string","description":"The name of the provider that is sourcing the emails. The Provider \"PureCloud Email\" is reserved for native emails."},"skillIds":{"type":"array","description":"The list of skill ID's to use for routing.","items":{"type":"string"}},"languageId":{"type":"string","description":"The ID of the language to use for routing."},"priority":{"type":"integer","format":"int64","description":"The priority to assign to the conversation for routing."},"attributes":{"type":"object","description":"The list of attributes to associate with the customer participant.","additionalProperties":{"type":"string"}},"toAddress":{"type":"string","description":"The email address of the recipient of the email."},"toName":{"type":"string","description":"The name of the recipient of the email."},"fromAddress":{"type":"string","description":"The email address of the sender of the email."},"fromName":{"type":"string","description":"The name of the sender of the email."},"subject":{"type":"string","description":"The subject of the email"},"direction":{"type":"string","description":"Specify OUTBOUND to send an email on behalf of a queue, or INBOUND to create an external conversation. An external conversation is one where the provider is not PureCloud based.","enum":["OUTBOUND","INBOUND"]},"htmlBody":{"type":"string","description":"An HTML body content of the email."},"textBody":{"type":"string","description":"A text body content of the email."},"externalContactId":{"type":"string","description":"The external contact with which the email should be associated. This field is only valid for OUTBOUND email."}}},"EmailsSettings":{"type":"object","properties":{"sendingSizeLimit":{"type":"integer","format":"int32"}}},"DraftManipulationRequest":{"type":"object","properties":{"translate":{"description":"A set of definitions to translate email attributes and correctly display date and time, for a given language","$ref":"#/definitions/HistoryHeadersTranslation"},"draftType":{"type":"string","description":"The kind of draft that as to be treated. Used to prefix response subject or auto-include information","enum":["Reply","ReplyAll","Forward"]}}},"HistoryHeadersTranslation":{"type":"object","required":["cc","forwardPrefix","from","language","replyPrefix","sent","subject","to"],"properties":{"from":{"type":"string","description":"A translation for the word \"from\", for the expected language"},"to":{"type":"string","description":"A translation for the word \"to\", for the expected language"},"cc":{"type":"string","description":"A translation for the word \"cc\", for the expected language"},"subject":{"type":"string","description":"A translation for the word \"subject\", for the expected language"},"replyPrefix":{"type":"string","description":"A translation for the subject prefix \"Reply\", for the expected language"},"forwardPrefix":{"type":"string","description":"A translation for the subject prefix \"Forward\", for the expected language"},"sent":{"type":"string","description":"A translation for the word \"sent\", for the expected language"},"language":{"type":"string","description":"The code of the expected language"},"timeZone":{"type":"string","description":"Timezone used by the agent, used to format the sent email date and time. If not defined, will default to UTC. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"}}},"EmailMessageReply":{"type":"object","required":["from","textBody","to"],"properties":{"to":{"type":"array","description":"The recipients of the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"cc":{"type":"array","description":"The recipients that were copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"bcc":{"type":"array","description":"The recipients that were blind copied on the email message.","items":{"$ref":"#/definitions/EmailAddress"}},"from":{"description":"The sender of the email message.","$ref":"#/definitions/EmailAddress"},"replyTo":{"description":"The receiver of the reply email message.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the email message."},"attachments":{"type":"array","description":"The attachments of the email message.","items":{"$ref":"#/definitions/Attachment"}},"textBody":{"type":"string","description":"The text body of the email message."},"htmlBody":{"type":"string","description":"The html body of the email message."},"time":{"type":"string","format":"date-time","description":"The time when the message was received or sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"historyIncluded":{"type":"boolean","description":"Indicates whether the history of previous emails of the conversation is included within the email bodies of this message."},"emailSizeBytes":{"type":"integer","format":"int32","description":"Indicates an estimation of the size of the current email as a whole, in its final, ready to be sent form.","readOnly":true},"maxEmailSizeBytes":{"type":"integer","format":"int32","description":"Indicates the maximum allowed size for an email to be send via SMTP server, based on the email domain configuration","readOnly":true}}},"InboundMessageRequest":{"type":"object","required":["provider"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to use for routing the email conversation. This field is mutually exclusive with flowId"},"flowId":{"type":"string","description":"The ID of the flow to use for routing email conversation. This field is mutually exclusive with queueId"},"provider":{"type":"string","description":"The name of the provider that is sourcing the email such as Oracle, Salesforce, etc."},"skillIds":{"type":"array","description":"The list of skill ID's to use for routing.","items":{"type":"string"}},"languageId":{"type":"string","description":"The ID of the language to use for routing."},"priority":{"type":"integer","format":"int32","description":"The priority to assign to the conversation for routing."},"attributes":{"type":"object","description":"The list of attributes to associate with the customer participant.","additionalProperties":{"type":"string"}},"toAddress":{"type":"string","description":"The email address of the recipient of the email."},"toName":{"type":"string","description":"The name of the recipient of the email."},"fromAddress":{"type":"string","description":"The email address of the sender of the email."},"fromName":{"type":"string","description":"The name of the sender of the email."},"subject":{"type":"string","description":"The subject of the email"}}},"ParkingStateRequest":{"type":"object","required":["state"],"properties":{"state":{"type":"string","description":"State to set the participant.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]}}},"AgentlessEmailSendResponseDto":{"type":"object","required":["conversationId","dateCreated","fromAddress","senderType","toAddresses"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"conversationId":{"type":"string","description":"The identifier of the conversation."},"senderType":{"type":"string","description":"The identifier of the external participant of the given conversation.","enum":["Outbound","Inbound","Integration"]},"fromAddress":{"description":"The sender of the message.","$ref":"#/definitions/EmailAddress"},"toAddresses":{"type":"array","description":"The recipient of the message. We currently support one recipient only.","items":{"$ref":"#/definitions/EmailAddress"}},"replyToAddress":{"description":"The address to use for reply.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the message."},"dateCreated":{"type":"string","format":"date-time","description":"The message creation timestamp. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentlessEmailSendRequestDto":{"type":"object","required":["fromAddress","senderType","toAddresses"],"properties":{"senderType":{"type":"string","description":"The direction of the message.","enum":["Outbound","Inbound","Integration"]},"conversationId":{"type":"string","description":"The identifier of the conversation. This must be an email interaction."},"fromAddress":{"description":"The sender of the message.","$ref":"#/definitions/EmailAddress"},"toAddresses":{"type":"array","description":"The recipient of the message. We currently support one recipient only.","items":{"$ref":"#/definitions/EmailAddress"}},"replyToAddress":{"description":"The address to use for reply.","$ref":"#/definitions/EmailAddress"},"subject":{"type":"string","description":"The subject of the message."},"textBody":{"type":"string","description":"The Content of the message, in plain text."},"htmlBody":{"type":"string","description":"The Content of the message, in HTML. Links, images and styles are allowed"}}},"EmailSettings":{"type":"object","properties":{"multipleRouteDestinationsOnInboundEmailEnabled":{"type":"boolean","description":"This setting allows a single inbound email that contains multiple routes configured in Genesys Cloud to create a conversation per route. When this setting is disabled only a single conversation will be created"}}},"CachedMediaItem":{"type":"object","properties":{"id":{"type":"string","description":"The unique identifier for the cached media.","readOnly":true},"url":{"type":"string","description":"The URL that represents the external media that has been cached","readOnly":true},"downloadUrl":{"type":"string","description":"A URL to fetch the cached media","readOnly":true},"mediaType":{"type":"string","description":"The media type for the URL","readOnly":true},"contentLengthBytes":{"type":"integer","format":"int32","description":"The content length of the media represented by the URL, in bytes.","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"The date the cached item was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateExpires":{"type":"string","format":"date-time","description":"The date the cached item expires and will be removed from the cache. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Defines an external media that has been ingested and cached by Genesys Cloud for conversation messaging"},"CachedMediaItemEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CachedMediaItem"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ConversationChannelMetadata":{"type":"object","properties":{},"description":"Information about the channel."},"ConversationContentAttachment":{"type":"object","required":["mediaType"],"properties":{"id":{"type":"string","description":"Provider specific ID for attachment. For example, a LINE sticker ID."},"mediaType":{"type":"string","description":"The type of attachment this instance represents.","enum":["Image","Video","Audio","File","Link"]},"url":{"type":"string","description":"URL of the attachment."},"mime":{"type":"string","description":"Attachment mime type (https://www.iana.org/assignments/media-types/media-types.xhtml)."},"text":{"type":"string","description":"Text associated with attachment such as an image caption."},"sha256":{"type":"string","description":"Secure hash of the attachment content."},"filename":{"type":"string","description":"Suggested file name for attachment."},"contentSizeBytes":{"type":"integer","format":"int64","description":"Size in bytes of the attachment content."}},"description":"Attachment object."},"ConversationContentButtonResponse":{"type":"object","required":["payload","text"],"properties":{"type":{"type":"string","description":"Describes the button that resulted in the Button Response.","enum":["Button","QuickReply"]},"text":{"type":"string","description":"The response text from the button click."},"payload":{"type":"string","description":"The response payload associated with the clicked button."}},"description":"Button response object representing the click of a structured message button, such as a quick reply."},"ConversationContentCard":{"type":"object","required":["actions","title"],"properties":{"title":{"type":"string","description":"Text to show in the title."},"description":{"type":"string","description":"Text to show in the description."},"image":{"type":"string","description":"URL of an image."},"video":{"type":"string","description":"URL of a video."},"defaultAction":{"description":"The default button action.","$ref":"#/definitions/ConversationContentCardAction"},"actions":{"type":"array","description":"An array of action objects.","items":{"$ref":"#/definitions/ConversationContentCardAction"}}},"description":"Card content object."},"ConversationContentCardAction":{"type":"object","properties":{"type":{"type":"string","description":"Describes the type of action.","enum":["Link","Postback","Unknown"]},"text":{"type":"string","description":"The response text from the button click."},"payload":{"type":"string","description":"Text to be returned as the payload from a ButtonResponse when a button is clicked. The payload and text are a combination which will have to be unique across each card and carousel in order to determine which button was clicked in that card or carousel."},"url":{"type":"string","description":"A URL of a web page to direct the user to."}},"description":"A card action that a user can take."},"ConversationContentCarousel":{"type":"object","required":["cards"],"properties":{"cards":{"type":"array","description":"An array of card objects.","items":{"$ref":"#/definitions/ConversationContentCard"}}},"description":"Carousel content object."},"ConversationContentLocation":{"type":"object","properties":{"url":{"type":"string","description":"URL of the Location."},"address":{"type":"string","description":"Location postal address."},"text":{"type":"string","description":"Location name."},"latitude":{"type":"number","format":"double","description":"Latitude of the location."},"longitude":{"type":"number","format":"double","description":"Longitude of the location."}},"description":"Location object."},"ConversationContentNotificationTemplate":{"type":"object","required":["body"],"properties":{"id":{"type":"string","description":"The identifier of the message template in 'your-namespace@your-template-id/name' format. For External vendor (e.g WhatsApp), 'your-namespace@your-template-name'. For GenesysCloud canned response message template use 'cannedresponse' as your-namespace and use response ID as your-template-id (e.g. response ID=1234 then 'cannedresponse@1234')"},"language":{"type":"string","description":"Template language."},"header":{"description":"The template header.","$ref":"#/definitions/ConversationNotificationTemplateHeader"},"body":{"description":"The template body.","$ref":"#/definitions/ConversationNotificationTemplateBody"},"footer":{"description":"The template footer.","$ref":"#/definitions/ConversationNotificationTemplateFooter"}},"description":"Template notification object."},"ConversationContentQuickReply":{"type":"object","required":["payload","text"],"properties":{"text":{"type":"string","description":"Text to show inside the quick reply. This is also used as the response text after clicking on the quick reply."},"payload":{"type":"string","description":"Content of the payload included in the quick reply response. Could be an ID identifying the quick reply response."},"image":{"type":"string","description":"URL of an image associated with the quick reply."},"action":{"type":"string","description":"Specifies the type of action that is triggered upon clicking the quick reply.","enum":["Message"]}},"description":"Quick reply object."},"ConversationContentQuickReplyV2":{"type":"object","required":["actions","title"],"properties":{"title":{"type":"string","description":"Text to show as the title of the quick reply."},"actions":{"type":"array","description":"An array of quick reply objects.","items":{"$ref":"#/definitions/ConversationContentQuickReply"}}},"description":"Quick reply object V2."},"ConversationContentReaction":{"type":"object","required":["count"],"properties":{"reactionType":{"type":"string","description":"Type of reaction.","enum":["None","Like","Love","Wow","Haha","Sad","Angry","Thankful","Pride","Care","Share","Comment","View"]},"count":{"type":"integer","format":"int32","description":"Number of users that reacted this way to the message."}},"description":"User reaction to public message."},"ConversationContentStory":{"type":"object","properties":{"type":{"type":"string","description":"Type of ephemeral story attachment.","enum":["Mention","Reply"]},"url":{"type":"string","description":"URL to the ephemeral story."},"replyToId":{"type":"string","description":"ID of the ephemeral story being replied to."}},"description":"An ephemeral story."},"ConversationContentText":{"type":"object","required":["body"],"properties":{"type":{"type":"string","description":"Type of text content (Deprecated).","enum":["Text"]},"body":{"type":"string","description":"Text to be shown for this content element."}},"description":"Message content element containing text only."},"ConversationEnrichment":{"type":"object","properties":{"language":{"description":"Detected language of this message.","$ref":"#/definitions/ConversationEnrichmentLanguage"},"sentimentV2":{"description":"Detected sentiment of this message.","$ref":"#/definitions/ConversationEnrichmentSentimentV2"}},"description":"Metadata enrichments provided by the platform."},"ConversationEnrichmentLanguage":{"type":"object","required":["language"],"properties":{"language":{"type":"string","description":"The IETF detected language code of this message."}},"description":"Detected language of this message."},"ConversationEnrichmentSentimentV2":{"type":"object","required":["tag"],"properties":{"tag":{"type":"string","description":"Detected Sentiment tag","enum":["Unknown","Positive","Negative","Neutral"]}},"description":"Sentiment analysis of this message."},"ConversationEventCoBrowse":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Describes the type of CoBrowse event.","enum":["Offering","OfferingExpired","OfferingAccepted","OfferingRejected"]},"sessionId":{"type":"string","description":"The CoBrowse session ID."},"sessionJoinToken":{"type":"string","description":"The CoBrowse session join token."}},"description":"A CoBrowse event."},"ConversationEventPresence":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Describes the type of Presence event.","enum":["Join","Disconnect","Clear","SignIn"]}},"description":"A Presence event."},"ConversationEventTyping":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Describes the type of Typing event.","enum":["On"]},"duration":{"type":"integer","format":"int64","description":"The duration of the Typing event in milliseconds.","readOnly":true}},"description":"A Typing event."},"ConversationEventVideo":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Describes the type of Video event.","enum":["Offering","OfferingExpired","OfferingAccepted","OfferingRejected"]},"offeringId":{"type":"string","description":"The Video offering ID."},"jwt":{"type":"string","description":"The Video offering JWT token."}},"description":"A Video event."},"ConversationMessageContent":{"type":"object","required":["contentType"],"properties":{"contentType":{"type":"string","description":"Type of this content element.","enum":["Reactions","Attachment","Location","QuickReply","Notification","ButtonResponse","Story","Mention","Card","Carousel","Text","QuickReplyV2","Unknown"]},"location":{"description":"Location content.","$ref":"#/definitions/ConversationContentLocation"},"attachment":{"description":"Attachment content.","$ref":"#/definitions/ConversationContentAttachment"},"quickReply":{"description":"Quick reply content.","$ref":"#/definitions/ConversationContentQuickReply"},"buttonResponse":{"description":"Button response content.","$ref":"#/definitions/ConversationContentButtonResponse"},"template":{"description":"Template notification content.","$ref":"#/definitions/ConversationContentNotificationTemplate"},"story":{"description":"Ephemeral story content.","$ref":"#/definitions/ConversationContentStory"},"card":{"description":"Card content","$ref":"#/definitions/ConversationContentCard"},"carousel":{"description":"Carousel content","$ref":"#/definitions/ConversationContentCarousel"},"text":{"description":"Text content.","$ref":"#/definitions/ConversationContentText"},"quickReplyV2":{"description":"Quick reply V2 content.","$ref":"#/definitions/ConversationContentQuickReplyV2"}},"description":"Message content element. If contentType = \"Attachment\" only one item is allowed."},"ConversationMessageEvent":{"type":"object","required":["eventType"],"properties":{"eventType":{"type":"string","description":"Type of this event element","enum":["CoBrowse","Typing","Presence","Video","Unknown"]},"coBrowse":{"description":"CoBrowse event.","$ref":"#/definitions/ConversationEventCoBrowse"},"typing":{"description":"Typing event.","$ref":"#/definitions/ConversationEventTyping"},"presence":{"description":"Presence event.","$ref":"#/definitions/ConversationEventPresence"},"video":{"description":"Video event.","$ref":"#/definitions/ConversationEventVideo"}},"description":"Message event element. Examples include: system messages, typing indicators, cobrowse offerings."},"ConversationMessagingChannel":{"type":"object","properties":{"id":{"type":"string","description":"The integration ID.","readOnly":true},"platform":{"type":"string","description":"The provider type.","readOnly":true,"enum":["Twitter","Facebook","Instagram","Line","Whatsapp","WebMessaging","Open","Apple","Sms"]},"messageId":{"type":"string","description":"Unique provider ID of the message such as a Facebook message ID.","readOnly":true},"to":{"description":"Information about the recipient the message is sent to.","readOnly":true,"$ref":"#/definitions/ConversationMessagingToRecipient"},"from":{"description":"Information about the recipient the message is received from.","readOnly":true,"$ref":"#/definitions/ConversationMessagingFromRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Time the message was edited. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateDeleted":{"type":"string","format":"date-time","description":"Time the message was deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true}},"description":"Channel-specific information that describes the message and the message channel/provider."},"ConversationMessagingFromRecipient":{"type":"object","required":["id"],"properties":{"nickname":{"type":"string","description":"Nickname or display name of the recipient.","readOnly":true},"id":{"type":"string","description":"The recipient ID specific to the provider."},"idType":{"type":"string","description":"The recipient ID type. This is used to indicate the format used for the ID.","readOnly":true,"enum":["Email","Phone","Opaque"]},"image":{"type":"string","description":"URL of an image that represents the recipient."},"firstName":{"type":"string","description":"First name of the recipient."},"lastName":{"type":"string","description":"Last name of the recipient."},"email":{"type":"string","description":"E-mail address of the recipient.","readOnly":true},"externalContactId":{"type":"string","description":"The identifier of the external contact."},"additionalIds":{"type":"array","description":"List of recipient additional identifiers","readOnly":true,"items":{"$ref":"#/definitions/ConversationRecipientAdditionalIdentifier"}}},"description":"Information about the recipient the message is received from."},"ConversationMessagingToRecipient":{"type":"object","required":["id"],"properties":{"nickname":{"type":"string","description":"Nickname or display name of the recipient.","readOnly":true},"id":{"type":"string","description":"The recipient ID specific to the provider."},"idType":{"type":"string","description":"The recipient ID type. This is used to indicate the format used for the ID.","readOnly":true,"enum":["Email","Phone","Opaque","Topic"]},"image":{"type":"string","description":"URL of an image that represents the recipient.","readOnly":true},"firstName":{"type":"string","description":"First name of the recipient.","readOnly":true},"lastName":{"type":"string","description":"Last name of the recipient.","readOnly":true},"email":{"type":"string","description":"E-mail address of the recipient.","readOnly":true},"externalContactId":{"type":"string","description":"The identifier of the external contact."},"additionalIds":{"type":"array","description":"List of recipient additional identifiers","readOnly":true,"items":{"$ref":"#/definitions/ConversationRecipientAdditionalIdentifier"}}},"description":"Information about the recipient the message is sent to."},"ConversationNormalizedMessage":{"type":"object","required":["type"],"properties":{"id":{"type":"string","description":"Unique ID of the message. Message receipts will have the same ID as the message they reference.","readOnly":true},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","readOnly":true,"$ref":"#/definitions/ConversationMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Text","Structured","Receipt","Event","Message","Unknown"]},"text":{"type":"string","description":"Message text."},"content":{"type":"array","description":"List of content elements.","items":{"$ref":"#/definitions/ConversationMessageContent"}},"events":{"type":"array","description":"List of event elements.","items":{"$ref":"#/definitions/ConversationMessageEvent"}},"status":{"type":"string","description":"Message receipt status, only used with type Receipt.","readOnly":true,"enum":["Sent","Delivered","Read","Failed","Published","Removed"]},"reasons":{"type":"array","description":"List of reasons for a message receipt that indicates the message has failed. Only used with Failed status.","readOnly":true,"items":{"$ref":"#/definitions/ConversationReason"}},"originatingEntity":{"type":"string","description":"Specifies if this message was sent by a human agent or bot. The platform may use this to apply appropriate provider policies.","enum":["Human","Bot"]},"isFinalReceipt":{"type":"boolean","description":"Indicates if this is the last message receipt for this message, or if another message receipt can be expected.","readOnly":true},"direction":{"type":"string","description":"The direction of the message.","readOnly":true,"enum":["Inbound","Outbound"]},"metadata":{"type":"object","description":"Additional metadata about this message.","additionalProperties":{"type":"string"}},"byoSmsIntegrationId":{"type":"string","description":"The internal id representing the customer supplied sms integration message."}},"description":"General rich media message structure with normalized feature support across many messaging channels."},"ConversationNotificationTemplateBody":{"type":"object","required":["parameters"],"properties":{"text":{"type":"string","description":"Body text. For WhatsApp, ignored."},"parameters":{"type":"array","description":"Template parameters for placeholders in template.","items":{"$ref":"#/definitions/ConversationNotificationTemplateParameter"}}},"description":"Template body object."},"ConversationNotificationTemplateFooter":{"type":"object","properties":{"text":{"type":"string","description":"Footer text. For WhatsApp, ignored."}},"description":"Template footer object."},"ConversationNotificationTemplateHeader":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Template header type.","enum":["Text","Media"]},"text":{"type":"string","description":"Header text. For WhatsApp, ignored."},"media":{"description":"Media template header image.","$ref":"#/definitions/ConversationContentAttachment"},"parameters":{"type":"array","description":"Template parameters for placeholders in template.","items":{"$ref":"#/definitions/ConversationNotificationTemplateParameter"}}},"description":"Template header object."},"ConversationNotificationTemplateParameter":{"type":"object","required":["text"],"properties":{"name":{"type":"string","description":"Parameter name."},"text":{"type":"string","description":"Parameter text value."}},"description":"Template parameters for placeholders in template."},"ConversationPublicMetadata":{"type":"object","properties":{"rootId":{"type":"string","description":"The id of the root public message."},"replyToId":{"type":"string","description":"The id of the message this public message is replying to."}},"description":"Information about a public message."},"ConversationReason":{"type":"object","required":["message"],"properties":{"code":{"type":"string","description":"The reason code for the failed message receipt.","enum":["MessageExpired","RateLimited","MessageNotAllowed","GeneralError","UnsupportedMessage","UnknownMessage","InvalidMessageStructure","InvalidDestination","ServerError","MediaTypeNotAllowed","InvalidMediaContentLength","RecipientOptedOut"]},"message":{"type":"string","description":"Description of the reason for the failed message receipt."}},"description":"Reasons for a failed message receipt."},"ConversationRecipientAdditionalIdentifier":{"type":"object","required":["type","value"],"properties":{"type":{"type":"string","description":"Type of the Identifier","readOnly":true,"enum":["Deployment","Subject","Unknown","Topic","IngestionRule","IngestionRuleVersion"]},"value":{"type":"string","description":"The Identifier value.","readOnly":true}},"description":"Additional identifiers for describing messaging recipient."},"MessageData":{"type":"object","required":["status","textBody","timestamp"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"providerMessageId":{"type":"string","description":"The unique identifier of the message from provider"},"timestamp":{"type":"string","format":"date-time","description":"The time when the message was received or sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"fromAddress":{"type":"string","description":"The sender of the text message."},"toAddress":{"type":"string","description":"The recipient of the text message."},"direction":{"type":"string","description":"The direction of the message.","enum":["inbound","outbound"]},"messengerType":{"type":"string","description":"Type of text messenger.","enum":["sms","facebook","twitter","whatsapp","webmessaging","instagram","open","apple"]},"textBody":{"type":"string","description":"The body of the text message. (Deprecated - Instead use normalizedMessage.text)"},"status":{"type":"string","description":"The status of the message.","enum":["queued","sent","failed","received","delivery-success","delivery-failed","read","removed","published"]},"media":{"type":"array","description":"The media details associated to a message. (Deprecated - Instead use normalizedMessage.content[index].attachment)","items":{"$ref":"#/definitions/MessageMedia"}},"stickers":{"type":"array","description":"The sticker details associated to a message. (Deprecated - Instead use normalizedMessage.content[index].attachment","items":{"$ref":"#/definitions/MessageSticker"}},"normalizedMessage":{"description":"The message into normalized format","readOnly":true,"$ref":"#/definitions/ConversationNormalizedMessage"},"normalizedReceipts":{"type":"array","description":"The delivery event associated with this message in normalized format, if the message direction was outbound","readOnly":true,"items":{"$ref":"#/definitions/ConversationNormalizedMessage"}},"createdBy":{"description":"User who sent this message.","$ref":"#/definitions/User"},"conversationId":{"type":"string","description":"The id of the conversation of this message."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MessageConversation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"participants":{"type":"array","description":"The list of participants involved in the conversation.","items":{"$ref":"#/definitions/MessageMediaParticipant"}},"otherMediaUris":{"type":"array","description":"The list of other media channels involved in the conversation.","items":{"type":"string","format":"uri"}},"recentTransfers":{"type":"array","description":"The list of the most recent 20 transfer commands applied to this conversation.","items":{"$ref":"#/definitions/TransferResponse"}},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MessageConversationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/MessageConversation"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"MessageMediaParticipant":{"type":"object","properties":{"id":{"type":"string","description":"The unique participant ID."},"name":{"type":"string","description":"The display friendly name of the participant."},"address":{"type":"string","description":"The participant address."},"startTime":{"type":"string","format":"date-time","description":"The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"startHoldTime":{"type":"string","format":"date-time","description":"The time when this participant's hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"purpose":{"type":"string","description":"The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr"},"state":{"type":"string","description":"The participant's state. Values can be: 'alerting', 'connected', 'disconnected', 'dialing', 'contacting","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","parked","none"]},"direction":{"type":"string","description":"The participant's direction. Values can be: 'inbound' or 'outbound'","enum":["inbound","outbound"]},"disconnectType":{"type":"string","description":"The reason the participant was disconnected from the conversation.","enum":["endpoint","endpoint.donotdisturb","client","system","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam"]},"held":{"type":"boolean","description":"Value is true when the participant is on hold."},"wrapupRequired":{"type":"boolean","description":"Value is true when the participant requires wrap-up."},"wrapupPrompt":{"type":"string","description":"The wrap-up prompt indicating the type of wrap-up to be performed."},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc","items":{"type":"string"}},"user":{"description":"The PureCloud user for this participant.","$ref":"#/definitions/DomainEntityRef"},"queue":{"description":"The PureCloud queue for this participant.","$ref":"#/definitions/DomainEntityRef"},"team":{"description":"The PureCloud team for this participant.","$ref":"#/definitions/DomainEntityRef"},"attributes":{"type":"object","description":"A list of ad-hoc attributes for the participant.","additionalProperties":{"type":"string"}},"errorInfo":{"description":"If the conversation ends in error, contains additional error details.","$ref":"#/definitions/ErrorInfo"},"script":{"description":"The Engage script that should be used by this participant.","$ref":"#/definitions/DomainEntityRef"},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"The amount of time the participant has to complete wrap-up."},"wrapupSkipped":{"type":"boolean","description":"Value is true when the participant has skipped wrap-up."},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"provider":{"type":"string","description":"The source provider for the communication."},"externalContact":{"description":"If this participant represents an external contact, then this will be the reference for the external contact.","$ref":"#/definitions/DomainEntityRef"},"externalOrganization":{"description":"If this participant represents an external org, then this will be the reference for the external org.","$ref":"#/definitions/DomainEntityRef"},"wrapup":{"description":"Wrapup for this participant, if it has been applied.","$ref":"#/definitions/Wrapup"},"peer":{"type":"string","description":"The peer communication corresponding to a matching leg for this communication."},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"journeyContext":{"description":"Journey System data/context that is applicable to this communication. When used for historical purposes, the context should be immutable. When null, there is no applicable Journey System context.","$ref":"#/definitions/JourneyContext"},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"parkTime":{"type":"string","format":"date-time","description":"The time when this participant's communication was last parked. Does not reset on resume. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"toAddress":{"description":"Address for the participant on receiving side of the message conversation. If the address is a phone number, E.164 format is recommended.","$ref":"#/definitions/Address"},"fromAddress":{"description":"Address for the participant on the sending side of the message conversation. If the address is a phone number, E.164 format is recommended.","$ref":"#/definitions/Address"},"messages":{"type":"array","description":"Message instance details on the communication.","items":{"$ref":"#/definitions/MessageDetails"}},"type":{"type":"string","description":"Indicates the type of message platform from which the message originated.","enum":["unknown","sms","twitter","facebook","line","whatsapp","telegram","kakao","webmessaging","open","instagram"]},"recipientCountry":{"type":"string","description":"Indicates the country where the recipient is associated in ISO 3166-1 alpha-2 format."},"recipientType":{"type":"string","description":"The type of the recipient. Eg: Provisioned phoneNumber is the recipient for sms message type."},"authenticated":{"type":"boolean","description":"If true, the participant member is authenticated."},"monitoredParticipantId":{"type":"string","description":"The ID of the participant being monitored when performing a message monitor."},"monitoredParticipant":{"description":"The participant being monitored when performing a message monitor.","$ref":"#/definitions/AddressableEntityRef"}}},"TextMessageListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/MessageData"}}}},"AdditionalMessage":{"type":"object","required":["textBody"],"properties":{"textBody":{"type":"string","description":"The body of the text message. Maximum character counts are: SMS - 765 characters, other channels - 2000 characters."},"mediaIds":{"type":"array","description":"The media ids associated with the text message. See https://developer.genesys.cloud/api/rest/v2/conversations/messaging-media-upload for example usage.","items":{"type":"string"}},"stickerIds":{"type":"array","description":"The sticker ids associated with the text message.","items":{"type":"string"}},"messagingTemplate":{"description":"The messaging template use to send a predefined canned response with the message","$ref":"#/definitions/MessagingTemplateRequest"}}},"MessagingTemplateRequest":{"type":"object","properties":{"responseId":{"type":"string","description":"A Response Management response identifier for a messaging template defined response"},"parameters":{"type":"array","description":"A list of Response Management response substitutions for the response's messaging template","items":{"$ref":"#/definitions/TemplateParameter"}}}},"TemplateParameter":{"type":"object","properties":{"id":{"type":"string","description":"Response substitution identifier"},"value":{"type":"string","description":"Response substitution value"}}},"CreateOutboundMessagingConversationResponse":{"type":"object","properties":{"id":{"type":"string","description":"The created outbound messaging conversation ID.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateOutboundMessagingConversationRequest":{"type":"object","required":["queueId","toAddress","toAddressMessengerType"],"properties":{"queueId":{"type":"string","description":"The ID of the queue to be associated with the message. This will determine the fromAddress of the message, unless useUserFromAddress is true and the queue is configured to use the agent's Direct Routing address as the fromAddress."},"toAddress":{"type":"string","description":"The messaging address of the recipient of the message. For an SMS messenger type, the phone number address must be in E.164 format. E.g. +13175555555 or +34234234234. For open messenger type, any string within the outbound.open.messaging.to.address.characters.max limit can be used. For whatsapp messenger type, use a Whatsapp ID of a phone number. E.g for a E.164 formatted phone number `+13175555555`, a Whatsapp ID would be 13175555555"},"toAddressMessengerType":{"type":"string","description":"The messaging address messenger type.","enum":["sms","open","whatsapp"]},"useExistingConversation":{"type":"boolean","description":"An override to use an existing conversation. \nIf set to true, an existing conversation will be used if there is one within the conversation window. \nIf set to false, create request fails if there is a conversation within the conversation window."},"externalContactId":{"type":"string","description":"The external contact with which the message will be associated."},"useUserFromAddress":{"type":"boolean","description":"An override to attempt to use the user's configured direct routing address as the fromAddress. \nIf set to true, users configured address with 'directrouting' integration will be used as fromAddress. \nIf set to false or not set, the queueId will be used for determining fromAddress."}}},"MessageMediaData":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"url":{"type":"string","description":"The location of the media, useful for retrieving it"},"mediaType":{"type":"string","description":"The detected internet media type of the the media object. If null then the media type should be dictated by the url."},"contentLengthBytes":{"type":"integer","format":"int32","description":"The optional content length of the the media object, in bytes."},"uploadUrl":{"type":"string","description":"The URL returned to upload an attachment"},"status":{"type":"string","description":"The status of the media, indicates if the media is in the process of uploading. If the upload fails, the media becomes invalid","readOnly":true,"enum":["uploading","valid","invalid"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SendAgentlessOutboundMessageResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"conversationId":{"type":"string","description":"The identifier of the conversation."},"fromAddress":{"type":"string","description":"The sender of the message."},"toAddress":{"type":"string","description":"The recipient of the message."},"messengerType":{"type":"string","description":"Type of messenger.","enum":["sms","whatsapp","open"]},"textBody":{"type":"string","description":"The body of the text message."},"messagingTemplate":{"description":"The messaging template sent","$ref":"#/definitions/MessagingTemplateRequest"},"useExistingActiveConversation":{"type":"boolean","description":"Use an existing active conversation to send the agentless outbound message. Set this parameter to 'true' to use active conversation. Default value: false"},"message":{"description":"Sent agentless outbound message in normalized format","$ref":"#/definitions/MessageData"},"timestamp":{"type":"string","format":"date-time","description":"The time when the message was sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"user":{"description":"Details of the user created the job","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"}}},"SendAgentlessOutboundMessageRequest":{"type":"object","required":["fromAddress","toAddress","toAddressMessengerType"],"properties":{"fromAddress":{"type":"string","description":"The messaging address of the sender of the message. For an SMS messenger type, this must be a currently provisioned SMS phone number. For a WhatsApp messenger type use the provisioned WhatsApp integrationā€™s ID"},"toAddress":{"type":"string","description":"The messaging address of the recipient of the message. For an SMS messenger type, the phone number address must be in E.164 format. E.g. +13175555555 or +34234234234. For WhatsApp messenger type, use a WhatsApp ID of a phone number. E.g for a E.164 formatted phone number `+13175555555`, a WhatsApp ID would be 13175555555"},"toAddressMessengerType":{"type":"string","description":"The recipient messaging address messenger type.","enum":["sms","whatsapp","open"]},"textBody":{"type":"string","description":"The text of the message to send. This field is required in the case of SMS messenger type. Maximum character counts are: SMS - 765 characters, other channels - 2000 characters."},"messagingTemplate":{"description":"The messaging template to use in the case of WhatsApp messenger type. This field is required when using WhatsApp messenger type","$ref":"#/definitions/MessagingTemplateRequest"},"useExistingActiveConversation":{"type":"boolean","description":"Use an existing active conversation to send the agentless outbound message. Set this parameter to 'true' to use active conversation. Default value: false"}}},"OpenMessageContent":{"type":"object","required":["contentType"],"properties":{"contentType":{"type":"string","description":"Type of this content element. If contentType = \"Attachment\" only one item is allowed.","enum":["Attachment"]},"attachment":{"description":"Attachment content.","$ref":"#/definitions/ConversationContentAttachment"}},"description":"Message content element."},"OpenMessagingChannel":{"type":"object","required":["from","time","to"],"properties":{"id":{"type":"string","description":"The Messaging Platform integration ID.","readOnly":true},"platform":{"type":"string","description":"The provider type.","readOnly":true,"enum":["Open"]},"type":{"type":"string","description":"Specifies if this message is part of a private or public conversation.","enum":["Private"]},"messageId":{"type":"string","description":"Unique provider ID of the message such as a Facebook message ID."},"to":{"description":"Information about the recipient the message is sent to.","$ref":"#/definitions/OpenMessagingToRecipient"},"from":{"description":"Information about the recipient the message is received from.","$ref":"#/definitions/OpenMessagingFromRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"metadata":{"description":"Information about the channel.","$ref":"#/definitions/ConversationChannelMetadata"}},"description":"Channel-specific information that describes the message and the message channel/provider."},"OpenMessagingFromRecipient":{"type":"object","required":["id","idType"],"properties":{"nickname":{"type":"string","description":"Nickname or display name of the recipient."},"id":{"type":"string","description":"The recipient ID specific to the provider."},"idType":{"type":"string","description":"The recipient ID type. This is used to indicate the format used for the ID.","enum":["Email","Phone","Opaque"]},"firstName":{"type":"string","description":"First name of the recipient."},"lastName":{"type":"string","description":"Last name of the recipient."},"image":{"type":"string","description":"URL of an image that represents the recipient.","readOnly":true},"email":{"type":"string","description":"E-mail address of the recipient."}},"description":"Information about the recipient the message is received from."},"OpenMessagingToRecipient":{"type":"object","required":["id"],"properties":{"nickname":{"type":"string","description":"Nickname or display name of the recipient.","readOnly":true},"id":{"type":"string","description":"The recipient ID specific to the provider."},"idType":{"type":"string","description":"The recipient ID type. This is used to indicate the format used for the ID.","readOnly":true,"enum":["Email","Phone","Opaque"]},"firstName":{"type":"string","description":"First name of the recipient.","readOnly":true},"lastName":{"type":"string","description":"Last name of the recipient.","readOnly":true},"image":{"type":"string","description":"URL of an image that represents the recipient.","readOnly":true},"email":{"type":"string","description":"E-mail address of the recipient."}},"description":"Information about the recipient the message is sent to."},"OpenNormalizedMessage":{"type":"object","required":["channel","type"],"properties":{"id":{"type":"string","description":"Unique ID of the message. This ID is generated by Messaging Platform. Message receipts will have the same ID as the message they reference, as such should only be set when sending a message receipt."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Text","Receipt"]},"text":{"type":"string","description":"Message text."},"content":{"type":"array","description":"List of content elements.","items":{"$ref":"#/definitions/OpenMessageContent"}},"status":{"type":"string","description":"Message receipt status, only used with type Receipt.","enum":["Sent","Delivered","Read","Failed","Published","Removed"]},"reasons":{"type":"array","description":"List of reasons for a message receipt that indicates the message has failed. Only used with Failed status.","items":{"$ref":"#/definitions/ConversationReason"}},"isFinalReceipt":{"type":"boolean","description":"Indicates if this is the last message receipt for this message, or if another message receipt can be expected."},"direction":{"type":"string","description":"The direction of the message.","enum":["Inbound","Outbound"]},"metadata":{"type":"object","description":"Additional metadata about this message.","additionalProperties":{"type":"string"}}},"description":"Open Messaging rich media message structure"},"OpenEventNormalizedMessage":{"type":"object","required":["channel","type"],"properties":{"id":{"type":"string","description":"Unique ID of the message generated by Messaging Platform."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Event"]},"events":{"type":"array","description":"List of event elements.","items":{"$ref":"#/definitions/OpenMessageEvent"}}},"description":"Open Messaging rich media message structure"},"OpenMessageEvent":{"type":"object","required":["eventType"],"properties":{"eventType":{"type":"string","description":"Type of this event element","enum":["Typing"]},"typing":{"description":"Typing event.","$ref":"#/definitions/ConversationEventTyping"}},"description":"Message event element."},"OpenEvent":{"type":"object","required":["eventType"],"properties":{"eventType":{"type":"string","description":"Type of this event element","enum":["Typing"]}},"description":"Message event element."},"OpenInboundMessagingChannel":{"type":"object","required":["from","time"],"properties":{"from":{"description":"Information about the recipient the message is received from.","$ref":"#/definitions/OpenMessagingFromRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}},"description":"Open Channel-specific information that describes the message and the message channel/provider."},"OpenInboundNormalizedEvent":{"type":"object","required":["channel","events"],"properties":{"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenInboundMessagingChannel"},"events":{"type":"array","description":"List of event elements.","items":{"$ref":"#/definitions/OpenEvent"}}},"description":"Open Event Messaging rich media message structure"},"OpenMessageNormalizedMessage":{"type":"object","required":["channel","type"],"properties":{"id":{"type":"string","description":"Unique ID of the message generated by Messaging Platform."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Text"]},"text":{"type":"string","description":"Message text."},"content":{"type":"array","description":"List of content elements.","items":{"$ref":"#/definitions/OpenMessageContent"}},"metadata":{"type":"object","description":"Additional metadata about this message.","additionalProperties":{"type":"string"}},"conversationId":{"type":"string","description":"The conversationId context for the message"}},"description":"Open Messaging rich media message structure"},"OpenContentAttachment":{"type":"object","required":["mediaType","mime","url"],"properties":{"id":{"type":"string","description":"Provider specific ID for attachment. For example, middleware media UUID."},"mediaType":{"type":"string","description":"The type of attachment this instance represents.","enum":["Image","Video","Audio","File","Link"]},"url":{"type":"string","description":"URL of the attachment."},"mime":{"type":"string","description":"Attachment mime type (https://www.iana.org/assignments/media-types/media-types.xhtml)."},"text":{"type":"string","description":"Text associated with attachment such as an image caption."},"sha256":{"type":"string","description":"Secure hash of the attachment content."},"filename":{"type":"string","description":"Suggested file name for attachment."}},"description":"Attachment object."},"OpenInboundMessageContent":{"type":"object","properties":{"attachment":{"description":"Attachment content.","$ref":"#/definitions/OpenContentAttachment"}},"description":"Message content element."},"OpenInboundMessageMessagingChannel":{"type":"object","required":["from","time"],"properties":{"from":{"description":"Information about the recipient the message is received from.","$ref":"#/definitions/OpenMessagingFromRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"messageId":{"type":"string","description":"Unique provider ID of the message."},"metadata":{"description":"Additional Custom Information about the channel.","$ref":"#/definitions/ConversationChannelMetadata"}},"description":"Open Channel-specific information that describes the message and the message channel/provider, with additional message information"},"OpenInboundNormalizedMessage":{"type":"object","required":["channel"],"properties":{"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenInboundMessageMessagingChannel"},"text":{"type":"string","description":"Message text."},"content":{"type":"array","description":"List of content elements.","items":{"$ref":"#/definitions/OpenInboundMessageContent"}},"metadata":{"type":"object","description":"Additional metadata about this message to capture non-channel specific data.","additionalProperties":{"type":"string"}}},"description":"Open Messaging rich media message structure"},"ContentButtonResponse":{"type":"object","required":["payload","text","type"],"properties":{"id":{"type":"string","description":"An ID assigned to the button response (Deprecated)."},"type":{"type":"string","description":"Describes the button that resulted in the Button Response.","enum":["Button","DatePicker","QuickReply"]},"text":{"type":"string","description":"The response text from the button click."},"payload":{"type":"string","description":"The response payload associated with the clicked button."}},"description":"Button response object representing the click of a structured message button, such as a quick reply."},"OpenReceiptNormalizedMessage":{"type":"object","required":["channel","direction","id","status","type"],"properties":{"id":{"type":"string","description":"The original unique message Id generated by the messaging platform, that this receipt message is referencing."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenMessagingChannel"},"type":{"type":"string","description":"Message type.","enum":["Receipt"]},"status":{"type":"string","description":"Message receipt status.","enum":["Sent","Delivered","Failed","Published","Removed"]},"reasons":{"type":"array","description":"List of reasons for a message receipt that indicates the message has failed. Only used with Failed status.","items":{"$ref":"#/definitions/ConversationReason"}},"isFinalReceipt":{"type":"boolean","description":"Indicates if this is the last message receipt for this message, or if another message receipt can be expected."},"direction":{"type":"string","description":"The direction of the message.","enum":["Inbound","Outbound"]}},"description":"Open Messaging rich media message structure"},"OpenInboundMessagingReceiptChannel":{"type":"object","required":["time","to"],"properties":{"to":{"description":"Information about the recipient the message is intended for.","$ref":"#/definitions/OpenMessagingToRecipient"},"time":{"type":"string","format":"date-time","description":"Original time of the event. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}},"description":"Open Channel-specific information that describes the message and the message channel/provider."},"OpenInboundNormalizedReceipt":{"type":"object","required":["channel","id","status"],"properties":{"id":{"type":"string","description":"The original unique message Id generated by the messaging platform, that this receipt message is referencing."},"channel":{"description":"Channel-specific information that describes the message and the message channel/provider.","$ref":"#/definitions/OpenInboundMessagingReceiptChannel"},"status":{"type":"string","description":"Message receipt status.","enum":["Sent","Delivered","Failed","Published","Removed"]},"reasons":{"type":"array","description":"List of reasons for a message receipt that indicates the message has failed. Only used with Failed status.","items":{"$ref":"#/definitions/ConversationReason"}},"isFinalReceipt":{"type":"boolean","description":"Indicates if this is the last message receipt for this message, or if another message receipt can be expected."}},"description":"Open Messaging rich media message structure"},"MessageTypingEventRequest":{"type":"object","required":["typing"],"properties":{"typing":{"description":"Typing event","$ref":"#/definitions/ConversationEventTyping"},"dateSent":{"type":"string","format":"date-time","description":"The time when the message typing event was sent. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"ContentSetting":{"type":"object","properties":{"story":{"description":"Settings relating to facebook and instagram stories feature","$ref":"#/definitions/StorySetting"}}},"EventSetting":{"type":"object","properties":{"typing":{"description":"Settings regarding typing events","$ref":"#/definitions/TypingSetting"}}},"InboundOnlySetting":{"type":"object","properties":{"inbound":{"type":"string","enum":["Enabled","Disabled"]}}},"MediaType":{"type":"object","properties":{"type":{"type":"string","description":"The media type string as defined by RFC 2046. You can define specific types such as 'image/jpeg', 'video/mpeg', or specify wild cards for a range of types, 'image/*', or all types '*/*'. See https://www.iana.org/assignments/media-types/media-types.xhtml for a list of registered media types."}},"description":"Media type definition"},"MediaTypeAccess":{"type":"object","properties":{"inbound":{"type":"array","description":"List of media types allowed for inbound messages from customers. If inbound messages from a customer contain media that is not in this list, the media will be dropped from the outbound message.","items":{"$ref":"#/definitions/MediaType"}},"outbound":{"type":"array","description":"List of media types allowed for outbound messages to customers. If an outbound message is sent that contains media that is not in this list, the message will not be sent.","items":{"$ref":"#/definitions/MediaType"}}},"description":"Media type access definitions"},"MediaTypes":{"type":"object","properties":{"allow":{"description":"Specify allowed media types for inbound and outbound messages. If this field is empty, all inbound and outbound media will be blocked.","$ref":"#/definitions/MediaTypeAccess"}},"description":"Media types"},"MessagingIntegration":{"type":"object","required":["id","messengerType","name","version"],"properties":{"id":{"type":"string","description":"A unique Integration Id","readOnly":true},"name":{"type":"string","description":"The name of the Integration","readOnly":true},"supportedContent":{"description":"Defines the SupportedContent profile configured for an integration","$ref":"#/definitions/SupportedContentReference"},"messagingSetting":{"$ref":"#/definitions/MessagingSettingReference"},"status":{"type":"string","description":"The status of the Integration","readOnly":true,"enum":["Active","Inactive","Error","Starting","Incomplete","Deleting","DeletionFailed"]},"messengerType":{"type":"string","description":"The type of Messaging Integration","readOnly":true,"enum":["sms","facebook","twitter","whatsapp","webmessaging","instagram","open","apple"]},"recipient":{"description":"The recipient associated to the Integration. This recipient is used to associate a flow to an integration","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"dateCreated":{"type":"string","format":"date-time","description":"Date this Integration was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Date this Integration was modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"createdBy":{"description":"User reference that created this Integration","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User reference that last modified this Integration","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"version":{"type":"integer","format":"int32","description":"Version number required for updates.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"MessagingIntegrationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/MessagingIntegration"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"MessagingSettingReference":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The messaging Setting unique identifier associated with this integration"},"name":{"type":"string","description":"The messaging Setting profile name","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The messaging Setting profile URI","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"Date this messaging Setting was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Date this messaging Setting was modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"string","description":"Version number"},"createdBy":{"description":"User reference that created this Setting","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"updatedBy":{"description":"User reference that modified this Setting","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"content":{"description":"Settings relating to message contents","$ref":"#/definitions/ContentSetting"},"event":{"description":"Settings relating to events which may occur","$ref":"#/definitions/EventSetting"}},"description":"Messaging Setting for messaging platform integrations"},"SettingDirection":{"type":"object","properties":{"inbound":{"type":"string","description":"Status for the Inbound Direction","enum":["Enabled","Disabled"]},"outbound":{"type":"string","description":"Status for the Outbound Direction","enum":["Enabled","Disabled"]}}},"StorySetting":{"type":"object","properties":{"mention":{"description":"Setting relating to Story Mentions","$ref":"#/definitions/InboundOnlySetting"},"reply":{"description":"Setting relating to Story Replies","$ref":"#/definitions/InboundOnlySetting"}}},"SupportedContentReference":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The SupportedContent unique identifier associated with this integration"},"name":{"type":"string","description":"The SupportedContent profile name","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The SupportedContent profile URI","readOnly":true},"mediaTypes":{"description":"Media types definition for the supported content","readOnly":true,"$ref":"#/definitions/MediaTypes"}},"description":"Reference to supported content profile associated with the integration"},"TypingSetting":{"type":"object","properties":{"on":{"description":"Should typing indication Events be sent","$ref":"#/definitions/SettingDirection"}}},"ConversationThreadingWindow":{"type":"object","required":["settings"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"settings":{"type":"array","description":"The conversation threading window timeout (Minutes) for each messaging type","items":{"$ref":"#/definitions/ConversationThreadingWindowSetting"}},"defaultTimeoutMinutes":{"type":"integer","format":"int64","description":"The default conversation threading window timeout (Minutes)","readOnly":true}}},"ConversationThreadingWindowSetting":{"type":"object","required":["messengerType","timeoutInMinutes"],"properties":{"messengerType":{"type":"string","description":"The type of messenger","enum":["sms","facebook","twitter","whatsapp","webmessaging","instagram","open","apple"]},"timeoutInMinutes":{"type":"integer","format":"int64","description":"The conversation threading window timeout (Minutes) of specified messenger type"}}},"MessagingSettingRequestReference":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The messaging Setting unique identifier associated with this integration"}},"description":"Messaging Setting for messaging platform integrations"},"FacebookAppCredentials":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"Genesys Cloud Facebook App Id","readOnly":true}}},"FacebookIntegration":{"type":"object","required":["appId","id","name","version"],"properties":{"id":{"type":"string","description":"A unique Integration Id.","readOnly":true},"name":{"type":"string","description":"The name of the Facebook Integration"},"supportedContent":{"description":"Defines the SupportedContent profile configured for an integration","$ref":"#/definitions/SupportedContentReference"},"messagingSetting":{"$ref":"#/definitions/MessagingSettingReference"},"appId":{"type":"string","description":"The App Id from Facebook messenger"},"pageId":{"type":"string","description":"The Page Id from Facebook messenger"},"pageName":{"type":"string","description":"The name of the Facebook page","readOnly":true},"pageProfileImageUrl":{"type":"string","description":"The url of the profile image of the Facebook page","readOnly":true},"status":{"type":"string","description":"The status of the Facebook Integration"},"recipient":{"description":"The recipient reference associated to the Facebook Integration. This recipient is used to associate a flow to an integration","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"dateCreated":{"type":"string","format":"date-time","description":"Date this Integration was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date this Integration was modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User reference that created this Integration","$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User reference that last modified this Integration","$ref":"#/definitions/DomainEntityRef"},"version":{"type":"integer","format":"int32","description":"Version number required for updates."},"createStatus":{"type":"string","description":"Status of asynchronous create operation","readOnly":true,"enum":["Initiated","Completed","Error"]},"createError":{"description":"Error information returned, if createStatus is set to Error","readOnly":true,"$ref":"#/definitions/ErrorBody"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"FacebookIntegrationUpdateRequest":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Facebook Integration"},"supportedContent":{"description":"Defines the SupportedContent profile configured for an integration","$ref":"#/definitions/SupportedContentReference"},"messagingSetting":{"description":"Defines the message settings to be applied for this integration","$ref":"#/definitions/MessagingSettingRequestReference"},"pageAccessToken":{"type":"string","description":"The long-lived Page Access Token of Facebook page. \nSee https://developers.facebook.com/docs/facebook-login/access-tokens. \nEither pageAccessToken or userAccessToken should be provided."},"userAccessToken":{"type":"string","description":"The short-lived User Access Token of the Facebook user logged into the Facebook app. \nSee https://developers.facebook.com/docs/facebook-login/access-tokens. \nEither pageAccessToken or userAccessToken should be provided."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"FacebookIntegrationEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/FacebookIntegration"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"FacebookIntegrationRequest":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Facebook Integration"},"supportedContent":{"description":"Defines the SupportedContent profile configured for an integration","$ref":"#/definitions/SupportedContentReference"},"messagingSetting":{"description":"Defines the message settings to be applied for this integration","$ref":"#/definitions/MessagingSettingRequestReference"},"pageAccessToken":{"type":"string","description":"The long-lived Page Access Token of Facebook page. \nSee https://developers.facebook.com/docs/facebook-login/access-tokens. \nWhen a pageAccessToken is provided, pageId and userAccessToken are not required."},"userAccessToken":{"type":"string","description":"The short-lived User Access Token of the Facebook user logged into the Facebook app. \nSee https://developers.facebook.com/docs/facebook-login/access-tokens. \nWhen userAccessToken is provided, pageId is mandatory. \nWhen userAccessToken/pageId combination is provided, pageAccessToken is not required."},"pageId":{"type":"string","description":"The page Id of Facebook page. 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The pageId is required when userAccessToken is provided."},"appId":{"type":"string","description":"The app ID of Facebook app. The appId is required when a customer wants to use their own approved Facebook app."},"appSecret":{"type":"string","description":"The app Secret of Facebook app. The appSecret is required when appId is provided."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OpenIntegration":{"type":"object","required":["id","name","outboundNotificationWebhookSignatureSecretToken","outboundNotificationWebhookUrl"],"properties":{"id":{"type":"string","description":"A unique Integration Id.","readOnly":true},"name":{"type":"string","description":"The name of the Open messaging integration."},"supportedContent":{"description":"Defines the SupportedContent profile configured for an integration","$ref":"#/definitions/SupportedContentReference"},"messagingSetting":{"$ref":"#/definitions/MessagingSettingReference"},"outboundNotificationWebhookUrl":{"type":"string","description":"The outbound notification webhook URL for the Open messaging integration."},"outboundNotificationWebhookSignatureSecretToken":{"type":"string","description":"The outbound notification webhook signature secret token."},"webhookHeaders":{"type":"object","description":"The user specified headers for the Open messaging integration.","additionalProperties":{"type":"string"}},"status":{"type":"string","description":"The status of the Open Integration"},"recipient":{"description":"The recipient associated to the Open messaging Integration. 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Either queueId or routingData is required."},"routingData":{"description":"The routing data to be used for the callback. Either queueId or routingData is required.","$ref":"#/definitions/RoutingData"},"callbackUserName":{"type":"string","description":"The name of the party to be called back."},"callbackNumbers":{"type":"array","description":"A list of phone numbers for the callback.","items":{"type":"string"}},"callbackScheduledTime":{"type":"string","format":"date-time","example":"2015-01-02T16:59:59.000Z","description":"The scheduled date-time for the callback as an ISO-8601 string. 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Telco support for \"callerId\" varies."},"callerIdName":{"type":"string","description":"The name displayed to recipients when a phone call is placed as part of the callback. May be overridden by other settings in the system such as external trunk settings. Telco support for \"callerIdName\" varies."}}},"TransferToAgentRequest":{"type":"object","properties":{"transferType":{"type":"string","description":"The type of transfer to perform. Attended, where the initiating agent maintains ownership of the conversation until the intended recipient accepts the transfer, or Unattended, where the initiating agent immediately disconnects. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"callableTimes":{"type":"array","description":"The list of CallableTimes for which it is acceptable to place outbound calls.","items":{"$ref":"#/definitions/CallableTime"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CampaignTimeSlot":{"type":"object","required":["day","startTime","stopTime"],"properties":{"startTime":{"type":"string","example":"08:00:00","description":"The start time of the interval as an ISO-8601 string, i.e. HH:mm:ss"},"stopTime":{"type":"string","example":"08:00:00","description":"The end time of the interval as an ISO-8601 string, i.e. HH:mm:ss"},"day":{"type":"integer","format":"int32","example":1,"description":"The day of the interval. Valid values: [1-7], representing Monday through Sunday"}}},"CallableTimeSetEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CallableTimeSet"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ContactCallbackRequest":{"type":"object","required":["campaignId","contactId","contactListId","phoneColumn","schedule"],"properties":{"campaignId":{"type":"string","description":"Campaign identifier"},"contactListId":{"type":"string","description":"Contact list identifier"},"contactId":{"type":"string","description":"Contact identifier"},"phoneColumn":{"type":"string","description":"Name of the phone column containing the number to be called"},"schedule":{"type":"string","description":"The scheduled time for the callback as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ\", example = \"2016-01-02T16:59:59\""}}},"CampaignDivisionView":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CampaignDivisionViewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CampaignDivisionView"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CallBasic":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","converting","uploading","transmitting","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"]},"recording":{"type":"boolean","description":"True if this call is being recorded."},"recordingState":{"type":"string","description":"State of recording on this call.","enum":["none","active","paused"]},"muted":{"type":"boolean","description":"True if this call is muted so that remote participants can't hear any audio from this end."},"confined":{"type":"boolean","description":"True if this call is held and the person on this side hears hold music."},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"securePause":{"type":"boolean","description":"True when the recording of this call is in secure pause status."},"recordingId":{"type":"string","description":"A globally unique identifier for the recording associated with this call."},"segments":{"type":"array","description":"The time line of the participant's call, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"errorInfo":{"$ref":"#/definitions/ErrorInfo"},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","endpoint.donotdisturb","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.donotdisturb","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the call was placed on hold in the cloud clock if the call is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"documentId":{"type":"string","description":"If call is an outbound fax of a document from content management, then this is the id in content management."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectReasons":{"type":"array","description":"List of reasons that this call was disconnected. This will be set once the call disconnects.","items":{"$ref":"#/definitions/DisconnectReason"}},"faxStatus":{"description":"Extra information on fax transmission.","$ref":"#/definitions/FaxStatus"},"provider":{"type":"string","description":"The source provider for the call."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"uuiData":{"type":"string","description":"User to User Information (UUI) data managed by SIP session application."},"self":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"other":{"description":"Address and name data for a call endpoint.","$ref":"#/definitions/Address"},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"agentAssistantId":{"type":"string","description":"UUID of virtual agent assistant that provide suggestions to the agent participant during the conversation."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"},"disposition":{"description":"Call resolution data for Dialer bulk make calls commands.","$ref":"#/definitions/Disposition"}}},"CallbackBasic":{"type":"object","properties":{"state":{"type":"string","description":"The connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"initialState":{"type":"string","description":"The initial connection state of this communication.","enum":["alerting","dialing","contacting","offering","connected","disconnected","terminated","scheduled","none"]},"id":{"type":"string","description":"A globally unique identifier for this communication."},"segments":{"type":"array","description":"The time line of the participant's callback, divided into activity segments.","items":{"$ref":"#/definitions/Segment"}},"direction":{"type":"string","description":"The direction of the call","enum":["inbound","outbound"]},"held":{"type":"boolean","description":"True if this call is held and the person on this side hears silence."},"disconnectType":{"type":"string","description":"System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.","enum":["endpoint","client","system","timeout","transfer","transfer.conference","transfer.consult","transfer.forward","transfer.noanswer","transfer.notavailable","transport.failure","error","peer","other","spam","uncallable"]},"startHoldTime":{"type":"string","format":"date-time","description":"The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dialerPreview":{"description":"The preview data to be used when this callback is a Preview.","$ref":"#/definitions/DialerPreview"},"voicemail":{"description":"The voicemail data to be used when this callback is an ACD voicemail.","$ref":"#/definitions/Voicemail"},"callbackNumbers":{"type":"array","description":"The phone number(s) to use to place the callback.","items":{"type":"string"}},"callbackUserName":{"type":"string","description":"The name of the user requesting a callback."},"scriptId":{"type":"string","description":"The UUID of the script to use."},"externalCampaign":{"type":"boolean","description":"True if the call for the callback uses external dialing."},"skipEnabled":{"type":"boolean","description":"True if the ability to skip a callback should be enabled."},"timeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled."},"startAlertingTime":{"type":"string","format":"date-time","description":"The timestamp the communication has when it is first put into an alerting state. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"disconnectedTime":{"type":"string","format":"date-time","description":"The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callbackScheduledTime":{"type":"string","format":"date-time","description":"The timestamp when this communication is scheduled in the provider clock. If this value is missing it indicates the callback will be placed immediately. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"automatedCallbackConfigId":{"type":"string","description":"The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal."},"provider":{"type":"string","description":"The source provider for the callback."},"peerId":{"type":"string","description":"The id of the peer communication corresponding to a matching leg for this communication."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"afterCallWork":{"description":"After-call work for the communication.","$ref":"#/definitions/AfterCallWork"},"afterCallWorkRequired":{"type":"boolean","description":"Indicates if after-call work is required for a communication. Only used when the ACW Setting is Agent Requested."},"callerId":{"type":"string","description":"The phone number displayed to recipients of the phone call. The value should conform to the E164 format."},"callerIdName":{"type":"string","description":"The name displayed to recipients of the phone call."},"queueMediaSettings":{"description":"Represents the queue settings for this media type.","$ref":"#/definitions/ConversationQueueMediaSettings"}}},"CampaignInteraction":{"type":"object","properties":{"id":{"type":"string"},"campaign":{"$ref":"#/definitions/DomainEntityRef"},"agent":{"$ref":"#/definitions/DomainEntityRef"},"contact":{"$ref":"#/definitions/DomainEntityRef"},"destinationAddress":{"type":"string"},"activePreviewCall":{"type":"boolean","description":"Boolean value if there is an active preview call on the interaction"},"lastActivePreviewWrapupTime":{"type":"string","format":"date-time","description":"The time when the last preview of the interaction was wrapped up. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"creationTime":{"type":"string","format":"date-time","description":"The time when dialer created the interaction. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callPlacedTime":{"type":"string","format":"date-time","description":"The time when the agent or system places the call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"callRoutedTime":{"type":"string","format":"date-time","description":"The time when the agent was connected to the call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"previewConnectedTime":{"type":"string","format":"date-time","description":"The time when the customer and routing participant are connected. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"queue":{"$ref":"#/definitions/DomainEntityRef"},"script":{"$ref":"#/definitions/DomainEntityRef"},"disposition":{"type":"string","description":"Describes what happened with call analysis for instance: disposition.classification.callable.person, disposition.classification.callable.noanswer","enum":["DISCONNECT","LIVE_VOICE","BUSY","MACHINE","NO_ANSWER","SIT_CALLABLE","SIT_UNCALLABLE","FAX"]},"callerName":{"type":"string"},"callerAddress":{"type":"string"},"previewPopDeliveredTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conversation":{"$ref":"#/definitions/ConversationBasic"},"dialerSystemParticipantId":{"type":"string","description":"conversation participant id that is the dialer system participant to monitor the call from dialer perspective"},"dialingMode":{"type":"string"},"skills":{"type":"array","description":"Any skills that are attached to the call for routing","uniqueItems":true,"items":{"$ref":"#/definitions/DomainEntityRef"}}}},"CampaignInteractions":{"type":"object","properties":{"campaign":{"$ref":"#/definitions/DomainEntityRef"},"pendingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"proceedingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"previewingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"interactingInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}},"scheduledInteractions":{"type":"array","items":{"$ref":"#/definitions/CampaignInteraction"}}}},"ConversationBasic":{"type":"object","required":["startTime"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"externalTag":{"type":"string","description":"The external tag associated with the conversation."},"startTime":{"type":"string","format":"date-time","description":"The time when the conversation started. This will be the time when the first participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The time when the conversation ended. This will be the time when the last participant left the conversation, or null when the conversation is still active. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"divisions":{"type":"array","description":"Identifiers of divisions associated with this conversation","items":{"$ref":"#/definitions/ConversationDivisionMembership"}},"securePause":{"type":"boolean","description":"True when the recording of this conversation is in secure pause status."},"utilizationLabelId":{"type":"string","description":"An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"participants":{"type":"array","readOnly":true,"items":{"$ref":"#/definitions/ParticipantBasic"}}}},"ParticipantBasic":{"type":"object","properties":{"id":{"type":"string","description":"A globally unique identifier for this conversation."},"startTime":{"type":"string","format":"date-time","description":"The timestamp when this participant joined the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endTime":{"type":"string","format":"date-time","description":"The timestamp when this participant disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"connectedTime":{"type":"string","format":"date-time","description":"The timestamp when this participant was connected to the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"name":{"type":"string","description":"A human readable name identifying the participant."},"userUri":{"type":"string","description":"If this participant represents a user, then this will be an URI that can be used to fetch the user."},"userId":{"type":"string","description":"If this participant represents a user, then this will be the globally unique identifier for the user."},"externalContactId":{"type":"string","description":"If this participant represents an external contact, then this will be the globally unique identifier for the external contact."},"externalContactInitialDivisionId":{"type":"string","description":"If this participant represents an external contact, then this will be the initial division for the external contact. This value will not be updated if the external contact is reassigned."},"externalOrganizationId":{"type":"string","description":"If this participant represents an external org, then this will be the globally unique identifier for the external org."},"queueId":{"type":"string","description":"If present, the queue id that the communication channel came in on."},"groupId":{"type":"string","description":"If present, group of users the participant represents."},"teamId":{"type":"string","description":"The team id that this participant is a member of when added to the conversation."},"queueName":{"type":"string","description":"If present, the queue name that the communication channel came in on."},"purpose":{"type":"string","description":"A well known string that specifies the purpose of this participant."},"participantType":{"type":"string","description":"A well known string that specifies the type of this participant."},"consultParticipantId":{"type":"string","description":"If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred."},"address":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"ani":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"aniName":{"type":"string","description":"The ani-based name for this participant."},"dnis":{"type":"string","description":"The address for the this participant. For a phone call this will be the ANI."},"locale":{"type":"string","description":"An ISO 639 language code specifying the locale for this participant"},"wrapupRequired":{"type":"boolean","description":"True iff this participant is required to enter wrapup for this conversation."},"wrapupPrompt":{"type":"string","description":"This field controls how the UI prompts the agent for a wrapup.","enum":["mandatory","optional","agentRequested","timeout","forcedTimeout"]},"wrapupTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long a timed ACW session will last."},"wrapupSkipped":{"type":"boolean","description":"The UI sets this field when the agent chooses to skip entering a wrapup for this participant."},"wrapup":{"description":"Call wrap up or disposition data.","$ref":"#/definitions/Wrapup"},"mediaRoles":{"type":"array","description":"List of roles this participant's media has had on the conversation, ie monitor, coach, etc.","items":{"type":"string"}},"conversationRoutingData":{"description":"Information on how a communication should be routed to an agent.","$ref":"#/definitions/ConversationRoutingData"},"alertingTimeoutMs":{"type":"integer","format":"int32","description":"Specifies how long the agent has to answer an interaction before being marked as not responding."},"monitoredParticipantId":{"type":"string","description":"If this participant is a monitor, then this will be the id of the participant that is being monitored."},"coachedParticipantId":{"type":"string","description":"If this participant is a coach, then this will be the id of the participant that is being coached."},"attributes":{"type":"object","description":"Additional participant attributes","additionalProperties":{"type":"string"}},"calls":{"type":"array","items":{"$ref":"#/definitions/CallBasic"}},"callbacks":{"type":"array","items":{"$ref":"#/definitions/CallbackBasic"}},"chats":{"type":"array","items":{"$ref":"#/definitions/ConversationChat"}},"cobrowsesessions":{"type":"array","items":{"$ref":"#/definitions/Cobrowsesession"}},"emails":{"type":"array","items":{"$ref":"#/definitions/Email"}},"messages":{"type":"array","items":{"$ref":"#/definitions/Message"}},"screenshares":{"type":"array","items":{"$ref":"#/definitions/Screenshare"}},"socialExpressions":{"type":"array","items":{"$ref":"#/definitions/SocialExpression"}},"videos":{"type":"array","items":{"$ref":"#/definitions/Video"}},"evaluations":{"type":"array","items":{"$ref":"#/definitions/Evaluation"}},"screenRecordingState":{"type":"string","description":"The current screen recording state for this participant.","enum":["requested","active","paused","stopped","error","timeout"]},"flaggedReason":{"type":"string","description":"The reason specifying why participant flagged the conversation.","enum":["general"]},"startAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant started after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endAcwTime":{"type":"string","format":"date-time","description":"The timestamp when this participant ended after-call work. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"internalMessages":{"type":"array","items":{"$ref":"#/definitions/InternalMessage"}},"bargedParticipantId":{"type":"string","description":"If this participant barged in a participant's call, then this will be the id of the targeted participant."}}},"CampaignOutboundLinesAllocation":{"type":"object","properties":{"campaign":{"description":"The Campaign","$ref":"#/definitions/DomainEntityRef"},"campaignWeight":{"type":"integer","format":"int32","description":"The relative weight of the campaign"},"linesAssigned":{"type":"integer","format":"int32","description":"The number of lines dynamically assigned to the campaign"},"legacyWeight":{"type":"boolean","description":"true if relative weight of the campaign is not explicitly specified, false otherwise"}}},"CampaignOutboundLinesDistribution":{"type":"object","properties":{"campaign":{"description":"The Campaign for which dialing group distribution information was requested","$ref":"#/definitions/AddressableEntityRef"},"maxOutboundLineCount":{"type":"integer","format":"int32","description":"Maximum outbound calls that can be placed for Campaign's Edge Group or Site"},"maxLineUtilization":{"type":"number","description":"Maximum ratio of dialer calls to Campaign's Edge Group or Site capacity"},"availableOutboundLines":{"type":"integer","format":"int32","description":"Number of available outbound lines in Campaign's Edge Group or Site"},"reservedLines":{"type":"integer","format":"int32","description":"Number of reserved outbound lines in Campaign's Edge Group or Site"},"campaignsWithReservedLines":{"type":"array","description":"Information about campaigns with reserving lines in Campaign's Edge Group or Site","items":{"$ref":"#/definitions/CampaignOutboundLinesReservation"}},"campaignsWithDynamicallyAllocatedLines":{"type":"array","description":"Information about campaigns using dynamic lines allocation in Campaign's Edge Group or Site","items":{"$ref":"#/definitions/CampaignOutboundLinesAllocation"}}},"description":"Lines distribution information or Campaign's Edge Group or Site"},"CampaignOutboundLinesReservation":{"type":"object","properties":{"campaign":{"description":"The Campaign","$ref":"#/definitions/DomainEntityRef"},"linesReserved":{"type":"integer","format":"int32","description":"The number of lines reserved for the campaign"}}},"CampaignProgress":{"type":"object","required":["campaign","contactList"],"properties":{"campaign":{"description":"Identifier of the campaign","$ref":"#/definitions/DomainEntityRef"},"contactList":{"description":"Identifier of the contact list","$ref":"#/definitions/DomainEntityRef"},"numberOfContactsCalled":{"type":"integer","format":"int64","description":"Number of contacts called during the campaign","readOnly":true},"numberOfContactsMessaged":{"type":"integer","format":"int64","description":"Number of contacts messaged during the campaign","readOnly":true},"totalNumberOfContacts":{"type":"integer","format":"int64","description":"Total number of contacts in the campaign","readOnly":true},"percentage":{"type":"integer","format":"int64","description":"Percentage of contacts processed during the campaign","readOnly":true},"numberOfContactsSkipped":{"type":"object","description":"Number of contacts skipped during the campaign","readOnly":true,"additionalProperties":{"type":"integer","format":"int32"}}}},"CampaignPatchRequest":{"type":"object","properties":{"outboundLineCount":{"type":"integer","format":"int32","description":"The number of outbound lines to be concurrently dialed."},"abandonRate":{"type":"number","description":"The targeted compliance abandon rate percentage"},"maxCallsPerAgent":{"type":"number","description":"The maximum number of calls that can be placed per agent on this campaign"},"dynamicLineBalancingSettings":{"description":"Dynamic line balancing settings","$ref":"#/definitions/DynamicLineBalancingSettingsPatchRequest"},"queue":{"description":"The Queue for this Campaign to route calls to.","$ref":"#/definitions/AddressableEntityRef"}},"description":"Campaign patch request"},"DynamicLineBalancingSettingsPatchRequest":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Indicates that this campaign is subject of dynamic line balancing"},"relativeWeight":{"type":"integer","format":"int32","description":"Relative weight of this campaign in dynamic line balancing"}}},"AgentOwnedMappingPreview":{"type":"object","properties":{"agentOwnedColumn":{"type":"string","description":"The raw value of the agent-owned column","readOnly":true},"email":{"type":"string","description":"The email address of the user, if it exists","readOnly":true},"userId":{"type":"string","description":"The id of the user, if it exists","readOnly":true},"exists":{"type":"boolean","description":"Whether the user exists","readOnly":true},"isQueueMember":{"type":"boolean","description":"Whether the user is a member of the campaign's queue","readOnly":true},"recordCount":{"type":"integer","format":"int32","description":"The number of contact records whose agent-owned column matches the raw value","readOnly":true}}},"AgentOwnedMappingPreviewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AgentOwnedMappingPreview"}}}},"CallableContactsDiagnostic":{"type":"object","properties":{"attemptLimits":{"description":"Attempt limits for the campaign's contact list","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"dncLists":{"type":"array","description":"Do not call lists for the campaign","readOnly":true,"items":{"$ref":"#/definitions/DomainEntityRef"}},"callableTimeSet":{"description":"Callable time sets for the campaign","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"ruleSets":{"type":"array","description":"Rule sets for the campaign","readOnly":true,"items":{"$ref":"#/definitions/DomainEntityRef"}}}},"CampaignDiagnostics":{"type":"object","properties":{"callableContacts":{"description":"Campaign properties that can impact which contacts are callable","readOnly":true,"$ref":"#/definitions/CallableContactsDiagnostic"},"queueUtilizationDiagnostic":{"description":"Information regarding the campaign's queue","readOnly":true,"$ref":"#/definitions/QueueUtilizationDiagnostic"},"ruleSetDiagnostics":{"type":"array","description":"Information regarding the campaign's rule sets","readOnly":true,"items":{"$ref":"#/definitions/RuleSetDiagnostic"}},"outstandingInteractionsCount":{"type":"integer","format":"int32","description":"Current number of outstanding interactions on the campaign","readOnly":true},"scheduledInteractionsCount":{"type":"integer","format":"int32","description":"Current number of scheduled interactions on the campaign","readOnly":true},"timeZoneRescheduledCallsCount":{"type":"integer","format":"int32","description":"Current number of time zone rescheduled calls on the campaign","readOnly":true},"filteredOutContactsCount":{"type":"integer","format":"int32","description":"Number of contacts that don't match filter. 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Required on updates."},"campaignRuleProcessing":{"type":"string","description":"CampaignRule processing algorithm","enum":["v2"]},"conditionGroups":{"type":"array","description":"List of condition groups that are evaluated, used only with campaignRuleProcessing=\"v2\"","items":{"$ref":"#/definitions/CampaignRuleConditionGroup"}},"executionSettings":{"description":"CampaignRule execution settings","$ref":"#/definitions/CampaignRuleExecutionSettings"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CampaignRuleAction":{"type":"object","required":["actionType","campaignRuleActionEntities"],"properties":{"id":{"type":"string"},"parameters":{"description":"The parameters for the CampaignRuleAction. 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Required if the CampaignRule has any conditions that run on a campaign.","items":{"$ref":"#/definitions/DomainEntityRef"}},"sequences":{"type":"array","description":"The list of sequences for a CampaignRule to monitor. 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Required if the CampaignRule has any conditions that run on a campaign.","items":{"$ref":"#/definitions/DomainEntityRef"}},"sequences":{"type":"array","description":"The list of sequences for a CampaignRule to monitor. Required if the CampaignRule has any conditions that run on a sequence.","items":{"$ref":"#/definitions/DomainEntityRef"}}}},"CampaignRuleExecutionSettings":{"type":"object","required":["frequency"],"properties":{"frequency":{"type":"string","description":"Execution control frequency","enum":["onEachTrigger","oncePerDay"]},"timeZoneId":{"type":"string","example":"Africa/Abidjan","description":"The time zone for the execution control frequency=\"oncePerDay\"; for example, Africa/Abidjan. This property is ignored when frequency is not \"oncePerDay\""}}},"CampaignRuleParameters":{"type":"object","properties":{"operator":{"type":"string","description":"The operator for comparison. Required for a CampaignRuleCondition.","enum":["equals","greaterThan","greaterThanEqualTo","lessThan","lessThanEqualTo"]},"value":{"type":"string","description":"The value for comparison. Required for a CampaignRuleCondition."},"priority":{"type":"string","description":"The priority to set a campaign to. Required for the 'setCampaignPriority' action.","enum":["1","2","3","4","5"]},"dialingMode":{"type":"string","description":"The dialing mode to set a campaign to. Required for the 'setCampaignDialingMode' action.","enum":["agentless","preview","power","predictive","progressive","external"]},"abandonRate":{"type":"number","description":"The abandon rate to set a campaign to. Required for the 'setCampaignAbandonRate' action."},"outboundLineCount":{"type":"integer","format":"int32","description":"The number of outbound lines to set a campaign to. Required for the 'setCampaignNumberOfLines' action."},"relativeWeight":{"type":"integer","format":"int32","description":"The relative weight to set a campaign to. Required for the 'setCampaignWeight' action."},"maxCallsPerAgent":{"type":"number","description":"The maximum number of calls per agent to set a campaign to. Required for the 'setCampaignMaxCallsPerAgent' action."},"queue":{"description":"The queue a campaign to. Required for the 'changeCampaignQueue' action.","$ref":"#/definitions/DomainEntityRef"},"messagesPerMinute":{"type":"integer","format":"int32","description":"The number of messages per minute to set a messaging campaign to."},"smsContentTemplate":{"description":"The content template to set a SMS campaign to.","$ref":"#/definitions/DomainEntityRef"},"emailContentTemplate":{"description":"The content template to set a Email campaign to.","$ref":"#/definitions/DomainEntityRef"}}},"CampaignRuleWarning":{"type":"object","required":["code","message"],"properties":{"code":{"type":"string","description":"Warning code for this warning.","enum":["ConditionsNoEntities","ConditionsNoSequences","ConditionsNoCampaigns","ConditionsNoMessagingCampaigns","ActionNoEntities","ActionNoSequences","ActionNoCampaigns","ActionNoMessagingCampaigns","NoQueue","NoContentTemplates","NoSmsContentTemplate","NoEmailContentTemplate"]},"message":{"type":"string","description":"Warning message for this warning."},"params":{"description":"Additional warning information","$ref":"#/definitions/CampaignRuleWarningParameters"}}},"CampaignRuleWarningParameters":{"type":"object","properties":{"actionId":{"type":"string","description":"ID of action"},"conditionId":{"type":"string","description":"ID of condition"},"actionType":{"type":"string","description":"Type of action","enum":["turnOnCampaign","turnOffCampaign","turnOnSequence","turnOffSequence","setCampaignPriority","recycleCampaign","setCampaignDialingMode","setCampaignAbandonRate","setCampaignNumberOfLines","setCampaignWeight","setCampaignMaxCallsPerAgent","setCampaignMessagesPerMinute","changeCampaignQueue","changeCampaignTemplate"]},"conditionType":{"type":"string","description":"Type of condition","enum":["campaignProgress","campaignAgents","campaignRecordsAttempted","campaignBusinessSuccess","campaignBusinessFailure","campaignBusinessNeutral","campaignValidAttempts","campaignRightPartyContacts"]}}},"CampaignRuleEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CampaignRule"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Alteration":{"type":"object","properties":{"type":{"type":"string","description":"Range type (Exclusion: used to exclude a specific time within the recurrence. Inclusion: used to include a specific time within the recurrence which will execute in addition to the normal recurrence. If both an exclusion and inclusion are specified, the inclusion will take precedence over the exclusion.)","enum":["Exclusion","Inclusion"]},"start":{"type":"string","example":"2023-12-21T16:30:25","description":"The start date of an alteration range as an ISO-8601 string"},"end":{"type":"string","example":"2023-12-21T16:30:25","description":"The end date of an alteration range as an ISO-8601 string"}}},"CampaignSchedule":{"type":"object","required":["campaign","intervals","timeZone"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. 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For example, Africa/Abidjan."},"campaign":{"description":"The Campaign that this CampaignSchedule is for.","$ref":"#/definitions/DomainEntityRef"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"NextOccurrenceDetails":{"type":"object","properties":{"startOccurrenceDetails":{"description":"The details for the next start occurrence for the recurrence.","$ref":"#/definitions/OccurrenceDetails"},"endOccurrenceDetails":{"description":"The details for the next end occurrence for the recurrence.","$ref":"#/definitions/OccurrenceDetails"}}},"OccurrenceDetails":{"type":"object","properties":{"dateOfNextOccurrence":{"type":"string","format":"date-time","example":"2023-12-21T16:30:25.00Z","description":"The date of the next start or end occurrence for the recurrence as an ISO-8601 string"},"numberOfOccurrences":{"type":"integer","format":"int32","description":"The number of start or end occurrences that have been processed for the recurrence."}}},"Pattern":{"type":"object","required":["interval","type"],"properties":{"type":{"type":"string","description":"Pattern type (Daily/Weekly)","enum":["Daily","Weekly"]},"interval":{"type":"integer","format":"int32","description":"The interval of days between the occurrences for Daily pattern type, and weeks between the occurrences for Weekly"},"daysOfWeek":{"type":"array","description":"The day(s) of week the occurrence should be repeated. Required to set for Weekly pattern type. E.g. [\"Monday\", \"Wednesday\"]","items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}}},"Range":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Range type (NoEnd: without an end date. EndDate: with an end date. Numbered: with a specific number of occurrences)","enum":["NoEnd","EndDate","Numbered"]},"end":{"type":"string","example":"2023-12-21T16:30:25","description":"The end date time of the last occurrence of the range as an ISO-8601 string. Required for EndDate range type."},"numberOfOccurrences":{"type":"integer","format":"int32","description":"The number of times the schedule will be repeated, e.g: 2. Required to set for Numbered range type."}}},"Reoccurrence":{"type":"object","required":["end","pattern","range","start","timeZone"],"properties":{"id":{"type":"string"},"start":{"type":"string","example":"2023-11-21T16:30:25","description":"The start date time of the initial occurrence as an ISO-8601 string in the format YYYY-MM-DDThh:mm:ss"},"end":{"type":"string","example":"2023-11-21T16:30:25","description":"The end date time of the initial occurrence as an ISO-8601 string in the format YYYY-MM-DDThh:mm:ss"},"timeZone":{"type":"string","example":"America/New_York","description":"The time zone for the recurrence. The time zone of the recurrence is determined by prioritizing the recurrence's time zone if specified, then the schedule's time zone if set, and finally defaulting to UTC if neither defines a time zone."},"pattern":{"description":"The schedule pattern e.g.: Daily/Weekly","$ref":"#/definitions/Pattern"},"range":{"description":"The schedule range e.g.: EndDate/NoEnd/Numbered","$ref":"#/definitions/Range"},"alterations":{"type":"array","description":"Modifications to the original recurrence schedule (Exclusions/Inclusions)","items":{"$ref":"#/definitions/Alteration"}},"nextOccurrenceDetails":{"description":"The next occurrence details for the next start and end occurrences for the recurrence","readOnly":true,"$ref":"#/definitions/NextOccurrenceDetails"}}},"ScheduleInterval":{"type":"object","required":["end","start"],"properties":{"start":{"type":"string","description":"The scheduled start time as an ISO-8601 string, i.e yyyy-MM-ddTHH:mm:ss.SSSZ"},"end":{"type":"string","description":"The scheduled end time as an ISO-8601 string, i.e. yyyy-MM-ddTHH:mm:ss.SSSZ"}}},"CampaignBusinessCategoryMetrics":{"type":"object","properties":{"successCount":{"type":"integer","format":"int32","description":"Number of calls categorized as business success"},"neutralCount":{"type":"integer","format":"int32","description":"Number of calls categorized as business neutral"},"failureCount":{"type":"integer","format":"int32","description":"Number of calls categorized as business failure"}}},"CampaignLinesUtilization":{"type":"object","properties":{"assignedOutboundLines":{"type":"integer","format":"int32","description":"Number of outbound lines assigned to the campaign"},"totalAvailableOutboundLines":{"type":"integer","format":"int32","description":"Total number of available outbound lines in Campaign's Edge Group or Site"}}},"CampaignStats":{"type":"object","properties":{"contactRate":{"description":"Information regarding the campaign's connect rate","readOnly":true,"$ref":"#/definitions/ConnectRate"},"idleAgents":{"type":"integer","format":"int32","description":"Number of available agents not currently being utilized","readOnly":true},"effectiveIdleAgents":{"type":"number","format":"double","description":"Number of effective available agents not currently being utilized","readOnly":true},"adjustedCallsPerAgent":{"type":"number","format":"double","description":"Calls per agent adjusted by pace","readOnly":true},"outstandingCalls":{"type":"integer","format":"int32","description":"Number of campaign calls currently ongoing","readOnly":true},"scheduledCalls":{"type":"integer","format":"int32","description":"Number of campaign calls currently scheduled","readOnly":true},"timeZoneRescheduledCalls":{"type":"integer","format":"int32","description":"Number of campaign calls currently timezone rescheduled","readOnly":true},"filteredOutContactsCount":{"type":"integer","format":"int32","description":"Number of contacts that don't match filter. This is currently supported only for Campaigns with dynamic filter on.","readOnly":true},"rightPartyContactsCount":{"type":"integer","format":"int32","description":"Information on the campaign's number of Right Party Contacts","readOnly":true},"validAttempts":{"type":"integer","format":"int32","description":"Information on the campaign's valid attempts","readOnly":true},"linesUtilization":{"description":"Information on the campaign's lines utilization","readOnly":true,"$ref":"#/definitions/CampaignLinesUtilization"},"businessCategoryMetrics":{"description":"Information on the campaign's business category metrics","readOnly":true,"$ref":"#/definitions/CampaignBusinessCategoryMetrics"}}},"ConnectRate":{"type":"object","properties":{"attempts":{"type":"integer","format":"int64","description":"Number of call attempts made","readOnly":true},"connects":{"type":"integer","format":"int64","description":"Number of calls with a live voice detected","readOnly":true},"connectRatio":{"type":"number","format":"double","description":"Ratio of connects to attempts","readOnly":true}}},"CampaignEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Campaign"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"CommonCampaignDivisionView":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Campaign."},"division":{"description":"The division to which this entity 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object","readOnly":true}}},"CommonCampaignEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CommonCampaign"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ContactListDivisionView":{"type":"object","required":["columnNames"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"columnNames":{"type":"array","description":"The names of the contact data 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For example, 'cell' or 'home'."},"callableTimeColumn":{"type":"string","description":"A column that indicates the timezone to use for a given contact when checking callable times. Not allowed if 'automaticTimeZoneMapping' is set to true."}}},"EmailColumn":{"type":"object","required":["columnName","type"],"properties":{"columnName":{"type":"string","description":"The name of the email column."},"type":{"type":"string","description":"Indicates the type of the email column. For example, 'work' or 'personal'."},"contactableTimeColumn":{"type":"string","description":"A column that indicates the timezone to use for a given contact when checking contactable times."}}},"ImportStatus":{"type":"object","required":["completedRecords","percentComplete","state","totalRecords"],"properties":{"state":{"type":"string","description":"current status of the import","readOnly":true,"enum":["IN_PROGRESS","FAILED"]},"totalRecords":{"type":"integer","format":"int64","description":"total number of records to be imported","readOnly":true},"completedRecords":{"type":"integer","format":"int64","description":"number of records finished importing","readOnly":true},"percentComplete":{"type":"integer","format":"int32","description":"percentage of records finished importing","readOnly":true},"failureReason":{"type":"string","description":"if the import has failed, the reason for the failure","readOnly":true},"targetContactListIds":{"type":"array","description":"The contact list Ids for target contact lists.","readOnly":true,"items":{"type":"string"}},"listNamePrefix":{"type":"string","description":"The prefix for the contact list name","readOnly":true}}},"ContactListDivisionViewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ContactListDivisionView"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ContactBulkSearchCriteria":{"type":"object","properties":{"clauses":{"type":"array","description":"Groups of conditions to filter the contacts by.","items":{"$ref":"#/definitions/ContactListFilterClause"}},"filterType":{"type":"string","description":"How to join clauses together.","enum":["AND","OR"]}}},"ContactListFilterClause":{"type":"object","properties":{"filterType":{"type":"string","description":"How to join predicates together.","enum":["AND","OR"]},"predicates":{"type":"array","description":"Conditions to filter the contacts by.","items":{"$ref":"#/definitions/ContactListFilterPredicate"}}}},"ContactListFilterPredicate":{"type":"object","properties":{"column":{"type":"string","description":"Contact list column from the ContactListFilter's contactList."},"columnType":{"type":"string","description":"The type of data in the contact column.","enum":["numeric","alphabetic"]},"operator":{"type":"string","description":"The operator for this ContactListFilterPredicate.","enum":["EQUALS","LESS_THAN","LESS_THAN_EQUALS","GREATER_THAN","GREATER_THAN_EQUALS","CONTAINS","BEGINS_WITH","ENDS_WITH","BEFORE","AFTER","BETWEEN","IN"]},"value":{"type":"string","description":"Value with which to compare the contact's data. This could be text, a number, or a relative time. A value for relative time should follow the format PxxDTyyHzzM, where xx, yy, and zz specify the days, hours and minutes. For example, a value of P01DT08H30M corresponds to 1 day, 8 hours, and 30 minutes from now. To specify a time in the past, include a negative sign before each numeric value. For example, a value of P-01DT-08H-30M corresponds to 1 day, 8 hours, and 30 minutes in the past. You can also do things like P01DT00H-30M, which would correspond to 23 hours and 30 minutes from now (1 day - 30 minutes)."},"range":{"description":"A range of values. Required for operators BETWEEN and IN.","$ref":"#/definitions/ContactListFilterRange"},"inverted":{"type":"boolean","description":"Inverts the result of the predicate (i.e., if the predicate returns true, inverting it will return false)."}}},"ContactListFilterRange":{"type":"object","properties":{"min":{"type":"string","description":"The minimum value of the range. Required for the operator BETWEEN."},"max":{"type":"string","description":"The maximum value of the range. Required for the operator BETWEEN."},"minInclusive":{"type":"boolean","description":"Whether or not to include the minimum in the range."},"maxInclusive":{"type":"boolean","description":"Whether or not to include the maximum in the range."},"inSet":{"type":"array","description":"A set of values that the contact data should be in. Required for the IN operator.","uniqueItems":true,"items":{"type":"string"}}}},"ContactsExportRequest":{"type":"object","properties":{"contactListFilterId":{"type":"string","description":"Contact List Filter ID."},"criteria":{"description":"Criteria to filter the contacts by.","$ref":"#/definitions/ContactBulkSearchCriteria"},"contactIds":{"type":"array","description":"Contact IDs to be exported.","items":{"type":"string"}}}},"ExportUri":{"type":"object","properties":{"uri":{"type":"string"},"exportTimestamp":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"CallRecord":{"type":"object","properties":{"lastAttempt":{"type":"string","format":"date-time","description":"Timestamp of the last attempt to reach this number. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"lastResult":{"type":"string","description":"Result of the last attempt to reach this number","readOnly":true}}},"ColumnStatus":{"type":"object","properties":{"contactable":{"type":"boolean","description":"Indicates whether or not an individual contact method column is contactable."}}},"ConfigurationOverrides":{"type":"object","properties":{"priority":{"type":"boolean","description":"Indicates whether or not the contact will be placed in front of the queue or at the end of the queue."}}},"ContactColumnTimeZone":{"type":"object","properties":{"timeZone":{"type":"string","description":"Time zone that the column matched to. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London"},"columnType":{"type":"string","description":"Column Type will be either PHONE or ZIP","readOnly":true,"enum":["PHONE","ZIP"]}}},"ContactableStatus":{"type":"object","properties":{"contactable":{"type":"boolean","description":"Indicates whether or not the entire contact is contactable for the associated media type."},"columnStatus":{"type":"object","description":"A map of individual contact method columns to whether the individual column is contactable for the associated media type.","additionalProperties":{"$ref":"#/definitions/ColumnStatus"}}}},"DialerContact":{"type":"object","required":["contactListId","data"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"contactListId":{"type":"string","description":"The identifier of the contact list containing this contact."},"data":{"type":"object","example":"{ 'firstname': 'name', 'surname': 'name2', 'phone': '123456789'}","description":"An ordered map of the contact's columns and corresponding values.","additionalProperties":{"type":"string"}},"callRecords":{"type":"object","description":"A map of call records for the contact phone columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/CallRecord"}},"latestSmsEvaluations":{"type":"object","description":"A map of SMS records for the contact phone columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/MessageEvaluation"}},"latestEmailEvaluations":{"type":"object","description":"A map of email records for the contact email columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/MessageEvaluation"}},"callable":{"type":"boolean","description":"Indicates whether or not the contact can be called."},"phoneNumberStatus":{"type":"object","description":"A map of phone number columns to PhoneNumberStatuses, which indicate if the phone number is callable or not.","additionalProperties":{"$ref":"#/definitions/PhoneNumberStatus"}},"contactableStatus":{"type":"object","description":"A map of media types (Voice, SMS and Email) to ContactableStatus, which indicates if the contact can be contacted using the specified media type.","additionalProperties":{"$ref":"#/definitions/ContactableStatus"}},"contactColumnTimeZones":{"type":"object","description":"Map containing data about the timezone the contact is mapped to. This will only be populated if the contact list has automatic timezone mapping turned on. The key is the column name. The value is the timezone it mapped to and the type of column: Phone or Zip","readOnly":true,"additionalProperties":{"$ref":"#/definitions/ContactColumnTimeZone"}},"configurationOverrides":{"description":"the priority property within ConfigurationOverides indicates whether or not the contact to be placed in front of the queue or at the end of the queue","readOnly":true,"$ref":"#/definitions/ConfigurationOverrides"},"dateCreated":{"type":"string","format":"date-time","description":"Timestamp for when the contact was added. Contacts added prior to 2023 September 1 may be missing this value. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"FilterPreviewResponse":{"type":"object","properties":{"filteredContacts":{"type":"integer","format":"int64"},"totalContacts":{"type":"integer","format":"int64"},"preview":{"type":"array","items":{"$ref":"#/definitions/DialerContact"}}}},"MessageEvaluation":{"type":"object","properties":{"contactColumn":{"type":"string","description":"The name of the contact column that was wrapped up"},"contactAddress":{"type":"string","description":"The address (phone or email) that was wrapped up"},"messageType":{"type":"string","description":"The type of message sent","enum":["Sms","Email"]},"wrapupCodeId":{"type":"string","description":"The id of the wrap-up code"},"timestamp":{"type":"string","format":"date-time","description":"The time that the wrap-up was applied. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"PhoneNumberStatus":{"type":"object","properties":{"callable":{"type":"boolean","description":"Indicates whether or not a phone number is callable."}}},"ContactListFilter":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the list."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"contactList":{"description":"The contact list the filter is based on. Required if sourceType is ContactList","$ref":"#/definitions/DomainEntityRef"},"contactListTemplate":{"description":"The contact list template the filter is based on. Required if sourceType is ContactListTemplate","$ref":"#/definitions/DomainEntityRef"},"sourceType":{"type":"string","description":"The source type the filter is based on.","enum":["ContactList","ContactListTemplate"]},"clauses":{"type":"array","description":"Groups of conditions to filter the contacts by.","items":{"$ref":"#/definitions/ContactListFilterClause"}},"filterType":{"type":"string","description":"How to join clauses together.","enum":["AND","OR"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ContactListFilterEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ContactListFilter"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ContactListFilterBulkRetrieveBody":{"type":"object","required":["ids"],"properties":{"ids":{"type":"array","description":"The IDs of the Contact List Filters to retrieve.","items":{"type":"string"}}}},"ColumnDataTypeSpecification":{"type":"object","properties":{"columnName":{"type":"string","description":"The column name of a column selected for dynamic queueing"},"columnDataType":{"type":"string","description":"The data type of the column selected for dynamic queueing (TEXT, NUMERIC or TIMESTAMP)","enum":["NUMERIC","TEXT","TIMESTAMP"]},"min":{"type":"integer","format":"int32","description":"The minimum length of the numeric column selected for dynamic queueing"},"max":{"type":"integer","format":"int32","description":"The maximum length of the numeric column selected for dynamic queueing"},"maxLength":{"type":"integer","format":"int32","description":"The maximum length of the text column selected for dynamic queueing"}}},"ContactList":{"type":"object","required":["columnNames"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"division":{"description":"The division this entity belongs to.","$ref":"#/definitions/DomainEntityRef"},"columnNames":{"type":"array","description":"The names of the contact data columns.","items":{"type":"string"}},"phoneColumns":{"type":"array","description":"Indicates which columns are phone numbers.","items":{"$ref":"#/definitions/ContactPhoneNumberColumn"}},"emailColumns":{"type":"array","description":"Indicates which columns are email addresses","items":{"$ref":"#/definitions/EmailColumn"}},"importStatus":{"description":"The status of the import process.","readOnly":true,"$ref":"#/definitions/ImportStatus"},"previewModeColumnName":{"type":"string","description":"A column to check if a contact should always be dialed in preview mode."},"previewModeAcceptedValues":{"type":"array","description":"The values in the previewModeColumnName column that indicate a contact should always be dialed in preview mode.","items":{"type":"string"}},"size":{"type":"integer","format":"int64","description":"The number of contacts in the ContactList.","readOnly":true},"attemptLimits":{"description":"AttemptLimits for this ContactList.","$ref":"#/definitions/DomainEntityRef"},"automaticTimeZoneMapping":{"type":"boolean","description":"Indicates if automatic time zone mapping is to be used for this ContactList."},"zipCodeColumnName":{"type":"string","description":"The name of contact list column containing the zip code for use with automatic time zone mapping. Only allowed if 'automaticTimeZoneMapping' is set to true."},"columnDataTypeSpecifications":{"type":"array","description":"The settings of the columns selected for dynamic queueing","items":{"$ref":"#/definitions/ColumnDataTypeSpecification"}},"trimWhitespace":{"type":"boolean","description":"Whether to trim white space when importing a contactlist csv file, default value = true"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeZoneMappingPreview":{"type":"object","properties":{"contactList":{"description":"The associated ContactList","$ref":"#/definitions/DomainEntityRef"},"contactsPerTimeZone":{"type":"object","description":"The number of contacts per time zone that mapped to only that time zone","additionalProperties":{"type":"integer","format":"int64"}},"contactsMappedUsingZipCode":{"type":"object","description":"The number of contacts per time zone that mapped to only that time zone and were mapped using the zip code column","additionalProperties":{"type":"integer","format":"int64"}},"contactsMappedToASingleZone":{"type":"integer","format":"int64","description":"The total number of contacts that mapped to a single time zone"},"contactsMappedToASingleZoneUsingZipCode":{"type":"integer","format":"int64","description":"The total number of contacts that mapped to a single time zone and were mapped using the zip code column"},"contactsMappedToMultipleZones":{"type":"integer","format":"int64","description":"The total number of contacts that mapped to multiple time zones"},"contactsMappedToMultipleZonesUsingZipCode":{"type":"integer","format":"int64","description":"The total number of contacts that mapped to multiple time zones and were mapped using the zip code column"},"contactsInDefaultWindow":{"type":"integer","format":"int64","description":"The total number of contacts that will be dialed during the default window"},"contactListSize":{"type":"integer","format":"int64","description":"The total number of contacts in the contact list"}}},"ContactListTemplate":{"type":"object","required":["columnNames"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"columnNames":{"type":"array","description":"The names of the contact data columns.","items":{"type":"string"}},"phoneColumns":{"type":"array","description":"Indicates which columns are phone numbers.","items":{"$ref":"#/definitions/ContactPhoneNumberColumn"}},"emailColumns":{"type":"array","description":"Indicates which columns are email addresses","items":{"$ref":"#/definitions/EmailColumn"}},"previewModeColumnName":{"type":"string","description":"A column to check if a contact should always be dialed in preview mode."},"previewModeAcceptedValues":{"type":"array","description":"The values in the previewModeColumnName column that indicate a contact should always be dialed in preview mode.","items":{"type":"string"}},"attemptLimits":{"description":"AttemptLimits for this ContactListTemplate.","$ref":"#/definitions/DomainEntityRef"},"automaticTimeZoneMapping":{"type":"boolean","description":"Indicates if automatic time zone mapping is to be used for this ContactListTemplate."},"zipCodeColumnName":{"type":"string","description":"The name of ContactListTemplate column containing the zip code for use with automatic time zone mapping. 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Either this property or criteria is required."},"criteria":{"description":"Criteria to filter the contacts by. Either this property or contactListFilterId is required.","$ref":"#/definitions/ContactBulkSearchCriteria"}}},"ContactListingResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DialerContact"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"contactsCount":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ContactListingRequest":{"type":"object","required":["pageNumber","pageSize"],"properties":{"contactListFilterId":{"type":"string","description":"Contact List Filter ID."},"criteria":{"description":"Criteria to filter the contacts by.","$ref":"#/definitions/ContactBulkSearchCriteria"},"pageNumber":{"type":"integer","format":"int32","description":"Page number."},"pageSize":{"type":"integer","format":"int32","description":"Page size. The max that will be returned is 100."},"contactSorts":{"type":"array","description":"The order in which to sort contacts.","items":{"$ref":"#/definitions/ContactSort"}}}},"WritableDialerContact":{"type":"object","required":["contactListId","data"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"contactListId":{"type":"string","description":"The identifier of the contact list containing this contact."},"data":{"type":"object","example":"{ 'firstname': 'name', 'surname': 'name2', 'phone': '123456789'}","description":"An ordered map of the contact's columns and corresponding values.","additionalProperties":{"type":"string"}},"latestSmsEvaluations":{"type":"object","description":"A map of SMS records for the contact phone columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/MessageEvaluation"}},"latestEmailEvaluations":{"type":"object","description":"A map of email records for the contact email columns.","readOnly":true,"additionalProperties":{"$ref":"#/definitions/MessageEvaluation"}},"callable":{"type":"boolean","description":"Indicates whether or not the contact can be called."},"phoneNumberStatus":{"type":"object","description":"A map of phone number columns to PhoneNumberStatuses, which indicate if the phone number is callable or not.","additionalProperties":{"$ref":"#/definitions/PhoneNumberStatus"}},"contactableStatus":{"type":"object","description":"A map of media types (Voice, SMS and Email) to ContactableStatus, which indicates if the contact can be contacted using the specified media type.","additionalProperties":{"$ref":"#/definitions/ContactableStatus"}},"dateCreated":{"type":"string","format":"date-time","description":"Timestamp for when the contact was added. Contacts added prior to 2023 September 1 may be missing this value. Date time is represented as an ISO-8601 string. 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Required if dncSourceType is rds.","enum":["Email","Phone","Any"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DncListDivisionViewListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DncListDivisionView"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DncPatchEmailsRequest":{"type":"object","properties":{"action":{"type":"string","description":"The action to perform","enum":["Add","Remove"]},"emailAddresses":{"type":"array","description":"The list of email addresses to Add to / Remove from the DNC list ","items":{"type":"string"}},"expirationDateTime":{"type":"string","description":"Expiration date for DNC email addresses in yyyy-MM-ddTHH:mmZ format"}}},"DncPatchPhoneNumbersRequest":{"type":"object","properties":{"action":{"type":"string","description":"The action to perform","enum":["Add","Remove"]},"phoneNumbers":{"type":"array","description":"The list of phone numbers to Add to / Remove from the DNC list ","items":{"type":"string"}},"expirationDateTime":{"type":"string","description":"Expiration date for DNC phone numbers in yyyy-MM-ddTHH:mmZ format"}}},"DncList":{"type":"object","required":["dncSourceType","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the DncList."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"importStatus":{"description":"The status of the import process","readOnly":true,"$ref":"#/definitions/ImportStatus"},"size":{"type":"integer","format":"int64","description":"The total number of phone numbers in the DncList.","readOnly":true},"dncSourceType":{"type":"string","description":"The type of the DncList.","readOnly":true,"enum":["rds","rds_custom","dnc.com","gryphon"]},"contactMethod":{"type":"string","description":"The contact method. Required if dncSourceType is rds.","enum":["Email","Phone","Any"]},"loginId":{"type":"string","description":"A dnc.com loginId. Required if the dncSourceType is dnc.com."},"campaignId":{"type":"string","description":"A dnc.com campaignId. Optional if the dncSourceType is dnc.com."},"dncCodes":{"type":"array","description":"The list of dnc.com codes to be treated as DNC. Required if the dncSourceType is dnc.com.","uniqueItems":true,"items":{"type":"string"}},"licenseId":{"type":"string","description":"A gryphon license number. Required if the dncSourceType is gryphon."},"division":{"description":"The division this DncList belongs to.","$ref":"#/definitions/DomainEntityRef"},"customExclusionColumn":{"type":"string","description":"The column to evaluate exclusion against. Required if the dncSourceType is rds_custom."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"DncListEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/DncList"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"DncListCreate":{"type":"object","required":["dncSourceType","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the DncList."},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Last modified time of the entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"version":{"type":"integer","format":"int32","description":"Required for updates, must match the version number of the most recent update"},"importStatus":{"description":"The status of the import process","readOnly":true,"$ref":"#/definitions/ImportStatus"},"size":{"type":"integer","format":"int64","description":"The total number of phone numbers in the DncList.","readOnly":true},"dncSourceType":{"type":"string","description":"The type of the DncList.","enum":["rds","rds_custom","dnc.com","gryphon"]},"contactMethod":{"type":"string","description":"The contact method. Required if dncSourceType is rds.","enum":["Email","Phone","Any"]},"loginId":{"type":"string","description":"A dnc.com loginId. Required if the dncSourceType is dnc.com."},"campaignId":{"type":"string","description":"A dnc.com campaignId. Optional if the dncSourceType is dnc.com."},"dncCodes":{"type":"array","description":"The list of dnc.com codes to be treated as DNC. Required if the dncSourceType is dnc.com.","uniqueItems":true,"items":{"type":"string"}},"licenseId":{"type":"string","description":"A gryphon license number. Required if the dncSourceType is gryphon."},"division":{"description":"The division this DncList belongs to.","$ref":"#/definitions/DomainEntityRef"},"customExclusionColumn":{"type":"string","description":"The column to evaluate exclusion against. Required if the dncSourceType is rds_custom."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EventLog":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"errorEntity":{"$ref":"#/definitions/DomainEntityRef"},"relatedEntity":{"$ref":"#/definitions/DomainEntityRef"},"timestamp":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. 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Valid format is HH:mm"},"latestCallableTime":{"type":"string","example":"21:00","description":"The latest time to dial a contact. Valid format is HH:mm"}}},"AtzmTimeSlotWithTimeZone":{"type":"object","properties":{"earliestCallableTime":{"type":"string","example":"08:00","description":"The earliest time to dial a contact. Valid format is HH:mm"},"latestCallableTime":{"type":"string","example":"21:00","description":"The latest time to dial a contact. Valid format is HH:mm"},"timeZoneId":{"type":"string","example":"America/New York","description":"The time zone to use for contacts that cannot be mapped."}}},"AutomaticTimeZoneMappingSettings":{"type":"object","properties":{"callableWindows":{"type":"array","description":"The time intervals to use for automatic time zone mapping.","items":{"$ref":"#/definitions/CallableWindow"}},"supportedCountries":{"type":"array","description":"The countries that are supported for automatic time zone mapping.","items":{"type":"string"}}}},"CallableWindow":{"type":"object","properties":{"mapped":{"description":"The time interval to place outbound calls, for contacts that can be mapped to a time zone.","$ref":"#/definitions/AtzmTimeSlot"},"unmapped":{"description":"The time interval and time zone to place outbound calls, for contacts that cannot be mapped to a time zone.","$ref":"#/definitions/AtzmTimeSlotWithTimeZone"}}},"OutboundSettings":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. 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Required for a contactAttributeCondition."},"value":{"type":"string","description":"A value associated with this Condition. This could be text, a number, or a relative time. Not used for a DataActionCondition."},"valueType":{"type":"string","description":"The type of the value associated with this Condition. Not used for a DataActionCondition.","enum":["STRING","NUMERIC","DATETIME","PERIOD"]},"operator":{"type":"string","description":"An operation with which to evaluate the Condition. Not used for a DataActionCondition.","enum":["EQUALS","LESS_THAN","LESS_THAN_EQUALS","GREATER_THAN","GREATER_THAN_EQUALS","CONTAINS","BEGINS_WITH","ENDS_WITH","BEFORE","AFTER","IN"]},"codes":{"type":"array","description":"List of wrap-up code identifiers. Required for a wrapupCondition.","items":{"type":"string"}},"property":{"type":"string","description":"A value associated with the property type of this Condition. 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SET_SKILLS takes a key 'skills' with an array of skill ids wrapped into a string (Example: {'skills': '['skillIdHere']'} ).","additionalProperties":{"type":"string"}},"dataAction":{"description":"The Data Action to use for this action. Required for a dataActionBehavior.","$ref":"#/definitions/DomainEntityRef"},"contactColumnToDataActionFieldMappings":{"type":"array","description":"A list of mappings defining which contact data fields will be passed to which data action input fields for this condition. Valid for a dataActionBehavior.","items":{"$ref":"#/definitions/ContactColumnToDataActionFieldMapping"}},"contactIdField":{"type":"string","description":"The input field from the data action that the contactId will be passed to for this condition. Valid for a dataActionBehavior."},"callAnalysisResultField":{"type":"string","description":"The input field from the data action that the callAnalysisResult will be passed to for this condition. 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A CampaignSequence can be turned 'on' or 'off'.","enum":["on","off","complete"]},"stopMessage":{"type":"string","description":"A message indicating if and why a CampaignSequence has stopped unexpectedly.","readOnly":true},"repeat":{"type":"boolean","description":"Indicates if a sequence should repeat from the beginning after the last campaign completes. Default is false."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SequenceSchedule":{"type":"object","required":["intervals","sequence","timeZone"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"dateCreated":{"type":"string","format":"date-time","description":"Creation time of the entity. Date time is represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"flowId":{"type":"string","description":"The id of the flow that was executed."},"flowVersion":{"type":"string","description":"The version of the flow that was executed."},"conversationId":{"type":"string","description":"The id of the conversation that executed this flow."},"workitemId":{"type":"string","description":"The id of the workitem that executed this flow."},"flowType":{"type":"string","description":"The type of flow.","enum":["bot","commonmodule","digitalbot","inboundcall","inboundchat","inboundemail","inboundshortmessage","inqueuecall","inqueueshortmessage","inqueueemail","outboundcall","securecall","surveyinvite","voice","voicemail","voicesurvey","workflow","workitem"]},"flowErrorReason":{"type":"string","description":"If the flow errored out this is the reason."},"flowWarningReason":{"type":"string","description":"If the flow had a warning, this is the reason."},"flowName":{"type":"string","description":"The name of the flow."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"This is the metadata of an executionData entry for a flow."},"FlowResultEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/FlowExecutionDataQueryResult"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ExecutionDataFlowSettingsResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"whether or not the setting is enabled."},"modifiedBy":{"description":"User that last changed the setting.","$ref":"#/definitions/UserReference"},"modifiedByClient":{"description":"OAuth client that last changed the setting.","$ref":"#/definitions/DomainEntityRef"},"dateModified":{"type":"string","format":"date-time","description":"The time this setting was set. 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For example, if you have FlowExecutionInputOutputs and a Call Data Action ran in a flow, if FlowExecutionItems was enabled you'd see the fact a Call Data Action ran and the output path it took but nothing about which Data Action it ran, the input data sent to it at flow runtime and the data returned from it. If you enable this characteristic, execution data will contain this additional detail."},"communications":{"type":"boolean","description":"Communications are either audio or digital communications sent to or received from a participant. 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(eg. #FF0000)"},"opacity":{"type":"number","format":"float","description":"Opacity of button."}}},"ContentOffer":{"type":"object","required":["displayMode","layoutMode"],"properties":{"imageUrl":{"type":"string","description":"URL for image displayed to the customer when displaying content offer."},"displayMode":{"type":"string","description":"The display mode of Genesys Widgets when displaying content offer.","enum":["Modal","Overlay","Toast"]},"layoutMode":{"type":"string","description":"The layout mode of the text shown to the user when displaying content offer.","enum":["TextOnly","ImageOnly","LeftText","RightText","TopText","BottomText"]},"title":{"type":"string","description":"Title used in the header of the content offer."},"headline":{"type":"string","description":"Headline displayed above the body text of the content offer."},"body":{"type":"string","description":"Body text of the content offer."},"callToAction":{"description":"Properties customizing the call to action button on the content offer.","$ref":"#/definitions/CallToAction"},"style":{"description":"Properties customizing the styling of the content offer.","$ref":"#/definitions/ContentOfferStylingConfiguration"}}},"ContentOfferStyleProperties":{"type":"object","properties":{"padding":{"type":"string","description":"Padding of the offer. 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(eg. #000000)"}}},"ContentOfferStylingConfiguration":{"type":"object","properties":{"position":{"description":"Properties for customizing the positioning of the content offer.","$ref":"#/definitions/ContentPositionProperties"},"offer":{"description":"Properties for customizing the appearance of the content offer.","$ref":"#/definitions/ContentOfferStyleProperties"},"closeButton":{"description":"Properties for customizing the appearance of the close button.","$ref":"#/definitions/CloseButtonStyleProperties"},"ctaButton":{"description":"Properties for customizing the appearance of the CTA button.","$ref":"#/definitions/CtaButtonStyleProperties"},"title":{"description":"Properties for customizing the appearance of the title text.","$ref":"#/definitions/TextStyleProperties"},"headline":{"description":"Properties for customizing the appearance of the headline text.","$ref":"#/definitions/TextStyleProperties"},"body":{"description":"Properties for customizing the appearance of the body text.","$ref":"#/definitions/TextStyleProperties"}}},"ContentPositionProperties":{"type":"object","properties":{"top":{"type":"string","description":"Top positioning offset."},"bottom":{"type":"string","description":"Bottom positioning offset."},"left":{"type":"string","description":"Left positioning offset."},"right":{"type":"string","description":"Right positioning offset."}}},"CtaButtonStyleProperties":{"type":"object","properties":{"color":{"type":"string","description":"Color of the text. (eg. #FFFFFF)"},"font":{"type":"string","description":"Font of the text. (eg. Helvetica)"},"fontSize":{"type":"string","description":"Font size of the text. (eg. '12')"},"textAlign":{"type":"string","description":"Text alignment.","enum":["Left","Right","Center"]},"backgroundColor":{"type":"string","description":"Background color of the CTA button. (eg. #FF0000)"}}},"IntegrationAction":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IntegrationActionFields":{"type":"object","properties":{"integrationAction":{"description":"Reference to the Integration Action to be used when integrationAction type is qualified","$ref":"#/definitions/IntegrationAction"},"requestMappings":{"type":"array","description":"Collection of Request Mappings to use","items":{"$ref":"#/definitions/RequestMapping"}}}},"TextStyleProperties":{"type":"object","properties":{"color":{"type":"string","description":"Color of the text. (eg. #FFFFFF)"},"font":{"type":"string","description":"Font of the text. (eg. Helvetica)"},"fontSize":{"type":"string","description":"Font size of the text. (eg. 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(eg. #FF0000)"},"opacity":{"type":"number","format":"float","description":"Opacity of button."}}},"PatchContentOffer":{"type":"object","properties":{"imageUrl":{"type":"string","description":"URL for image displayed to the customer when displaying content offer."},"displayMode":{"type":"string","description":"The display mode of Genesys Widgets when displaying content offer.","enum":["Modal","Overlay","Toast"]},"layoutMode":{"type":"string","description":"The layout mode of the text shown to the user when displaying content offer.","enum":["TextOnly","ImageOnly","LeftText","RightText","TopText","BottomText"]},"title":{"type":"string","description":"Title used in the header of the content offer."},"headline":{"type":"string","description":"Headline displayed above the body text of the content offer."},"body":{"type":"string","description":"Body text of the content offer."},"callToAction":{"description":"Properties customizing the call to action button on the content offer.","$ref":"#/definitions/PatchCallToAction"},"style":{"description":"Properties customizing the styling of the content offer.","$ref":"#/definitions/PatchContentOfferStylingConfiguration"}}},"PatchContentOfferStyleProperties":{"type":"object","properties":{"padding":{"type":"string","description":"Padding of the offer. 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This determines which body block object (paragraph, list, video, image or table) would have a value.","enum":["Paragraph","Image","Video","OrderedList","UnorderedList","Table"]},"image":{"description":"Image. It must contain a value if the type of the block is Image.","$ref":"#/definitions/DocumentBodyImage"},"video":{"description":"Video. It must contain a value if the type of the block is Video.","$ref":"#/definitions/DocumentBodyVideo"},"paragraph":{"description":"Paragraph. It must contain a value if the type of the block is Paragraph.","$ref":"#/definitions/DocumentBodyParagraphWithHighlight"},"list":{"description":"List. It must contain a value if the type of the block is UnorderedList or OrderedList.","$ref":"#/definitions/DocumentBodyListWithHighlight"},"table":{"description":"Table. 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For example black color - #000000"},"scope":{"type":"string","description":"The scope for the table cell.","enum":["Row","Column","RowGroup","ColumnGroup","None"]},"colSpan":{"type":"integer","format":"int32","description":"The colSpan for the table cell."},"rowSpan":{"type":"integer","format":"int32","description":"The rowSpan for the table cell."}}},"DocumentBodyTableCellBlockWithHighlight":{"type":"object","required":["blocks"],"properties":{"properties":{"description":"The properties for the table cell.","$ref":"#/definitions/DocumentBodyTableCellBlockProperties"},"blocks":{"type":"array","description":"The list of content blocks for the table.","items":{"$ref":"#/definitions/DocumentTableContentBlockWithHighlight"}}}},"DocumentBodyTableProperties":{"type":"object","properties":{"width":{"type":"number","format":"float","description":"The width of the table converted to em unit."},"height":{"type":"number","format":"float","description":"The height for the table."},"cellSpacing":{"type":"number","format":"float","description":"The cell spacing for the table. The valid values in 'em'."},"cellPadding":{"type":"number","format":"float","description":"The cell padding for the table. The valid values in 'em'."},"borderWidth":{"type":"number","format":"float","description":"The border width for the table. The valid values in 'em'"},"alignment":{"type":"string","description":"The alignment for the table.","enum":["Center","Left","Right"]},"borderStyle":{"type":"string","description":"The border style for the table.","enum":["Solid","Dotted","Dashed","Double","Groove","Ridge","Inset","Outset","Hidden","None"]},"borderColor":{"type":"string","description":"The border color for the table. The valid values in hex color code representation. For example black color - #000000"},"backgroundColor":{"type":"string","description":"The background color for the table. The valid values in hex color code representation. For example black color - #000000"},"caption":{"description":"The caption for the table. The valid values in hex color code representation. 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For example black color - #000000"}}},"DocumentBodyTableRowBlockWithHighlight":{"type":"object","required":["cells"],"properties":{"properties":{"description":"The properties for the table rows.","$ref":"#/definitions/DocumentBodyTableRowBlockProperties"},"cells":{"type":"array","description":"The list of cells for the table.","items":{"$ref":"#/definitions/DocumentBodyTableCellBlockWithHighlight"}}}},"DocumentBodyTableWithHighlight":{"type":"object","required":["rows"],"properties":{"properties":{"description":"The properties for the table.","$ref":"#/definitions/DocumentBodyTableProperties"},"rows":{"type":"array","description":"The list of rows for the table.","items":{"$ref":"#/definitions/DocumentBodyTableRowBlockWithHighlight"}}}},"DocumentBodyVideo":{"type":"object","required":["url"],"properties":{"url":{"type":"string","description":"The URL for the video."},"properties":{"description":"The properties for the video.","$ref":"#/definitions/DocumentBodyVideoProperties"}}},"DocumentBodyVideoProperties":{"type":"object","properties":{"backgroundColor":{"type":"string","description":"The background color for the video. 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It must contain a value if the type of the block is Text.","$ref":"#/definitions/DocumentText"},"image":{"description":"Image. It must contain a value if the type of the block is Image.","$ref":"#/definitions/DocumentBodyImage"},"video":{"description":"Video. It must contain a value if the type of the block is Video.","$ref":"#/definitions/DocumentBodyVideo"},"list":{"description":"List. It must contain a value if the type of the block is UnorderedList or OrderedList.","$ref":"#/definitions/DocumentBodyList"}}},"DocumentListContentBlockWithHighlight":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The type of the list block.","enum":["Text","Image","OrderedList","UnorderedList","Video"]},"text":{"description":"Text. It must contain a value if the type of the block is Text.","$ref":"#/definitions/DocumentText"},"image":{"description":"Image. 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It must contain a value if the type of the block is Text.","$ref":"#/definitions/DocumentText"},"image":{"description":"Image. It must contain a value if the type of the block is Image.","$ref":"#/definitions/DocumentBodyImage"},"video":{"description":"Video. It must contain a value if the type of the block is Video.","$ref":"#/definitions/DocumentBodyVideo"},"paragraph":{"description":"Paragraph. It must contain a value if the type of the block is Paragraph.","$ref":"#/definitions/DocumentBodyParagraphWithHighlight"},"list":{"description":"List. It must contain a value if the type of the block is UnorderedList or OrderedList.","$ref":"#/definitions/DocumentBodyListWithHighlight"},"table":{"description":"Table. 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Possible URL value types are https:// | mailto: | grn:knowledge:::documentVariation/// | grn:knowledge:::document// | grn:knowledge:::category// | grn:knowledge:::label//"},"properties":{"description":"The properties for the text.","$ref":"#/definitions/DocumentTextProperties"}}},"DocumentTextProperties":{"type":"object","properties":{"fontSize":{"type":"string","description":"The font size for the text. The valid values in 'em'.","enum":["XxSmall","XSmall","Small","Medium","Large","XLarge","XxLarge","XxxLarge"]},"textColor":{"type":"string","description":"The text color for the text. The valid values in hex color code representation. For example black color - #000000"},"backgroundColor":{"type":"string","description":"The background color for the text. The valid values in hex color code representation. 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A good event name is typically an object followed by the action performed in past tense, e.g. screen_viewed, search_performed, user_registered."},"screenName":{"type":"string","description":"The name of the screen, view, or fragment in the app where the event took place."},"app":{"description":"Application that the customer is interacting with.","$ref":"#/definitions/JourneyApp"},"device":{"description":"Customer's device.","$ref":"#/definitions/RequestDevice"},"sdkLibrary":{"description":"SDK library used to generate the event.","$ref":"#/definitions/SdkLibrary"},"networkConnectivity":{"description":"Information relating to the device's network connectivity.","$ref":"#/definitions/NetworkConnectivity"},"referrerUrl":{"type":"string","description":"The referrer URL of the first event in the app session."},"searchQuery":{"type":"string","description":"Represents the keywords in a customer search query."},"attributes":{"type":"object","description":"User-defined attributes associated with a particular event. These attributes provide additional context about the event. For example, items_in_cart or subscription_level.","additionalProperties":{"$ref":"#/definitions/CustomEventAttribute"}},"traits":{"type":"object","description":"Traits are attributes intrinsic to the customer that may be sent in selected events, (e.g. email, lastName, cellPhone). Traits are used to collect information for identity resolution. For example, the same person might be using an application on different devices which might create two sessions with different customerIds. Additional information can be provided as traits to help link those two sessions and customers to a single external contact through common identifiers that were submitted via a form fill, message, or other input in both sessions.","additionalProperties":{"$ref":"#/definitions/CustomEventAttribute"}},"customerCookieId":{"type":"string","description":"A UUID representing the customer associated with the app event. This is expected to be set per application install or device and can be used to identify a single customer across multiple sessions. This identifier, along with others passed as traits, is used for identity resolution."},"createdDate":{"type":"string","format":"date-time","description":"UTC timestamp indicating when the event actually took place, events older than an hour will be rejected. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"RequestDevice":{"type":"object","required":["category","osFamily","osVersion","type"],"properties":{"category":{"type":"string","description":"Device category.","enum":["desktop","mobile","tablet","other"]},"type":{"type":"string","description":"Device type (e.g. iPad, iPhone, Other)."},"isMobile":{"type":"boolean","description":"Flag that is true for mobile devices."},"screenHeight":{"type":"integer","format":"int32","description":"Device's screen height."},"screenWidth":{"type":"integer","format":"int32","description":"Device's screen width."},"screenDensity":{"type":"integer","format":"int32","description":"Device's screen density, measured as a scale factor where a value of 1 represents a baseline 1:1 ratio of pixels to logical (device-independent) pixels."},"fingerprint":{"type":"string","description":"Fingerprint generated by looking at the individual device features."},"osFamily":{"type":"string","description":"Operating system family."},"osVersion":{"type":"string","description":"Operating system version."},"manufacturer":{"type":"string","description":"Manufacturer of the device."}}},"DeploymentPing":{"type":"object","properties":{"actions":{"type":"array","description":"Collection of actions to be offered or displayed to the visitor.","items":{"$ref":"#/definitions/DeploymentWebAction"}},"pollIntervalMilliseconds":{"type":"integer","format":"int32","description":"Custom poll interval in milliseconds; when the return value is -1, disable pings."}}},"DeploymentWebAction":{"type":"object","required":["actionMapId","actionMapVersion","id","mediaType","sessionId"],"properties":{"id":{"type":"string","description":"System-generated UUID for the action."},"mediaType":{"type":"string","description":"Action media type used to deliver the action.","enum":["webchat","webMessagingOffer","contentOffer","integrationAction","architectFlow","openAction"]},"customerId":{"type":"string","description":"ID string of the customer that the action was triggered for."},"customerIdType":{"type":"string","description":"Type of the customer ID that the action was triggered for."},"actionMapId":{"type":"string","description":"ID of the action map that triggered the action."},"actionMapVersion":{"type":"integer","format":"int32","description":"Version of the action map that triggered the action."},"sessionId":{"type":"string","description":"ID of the session that the action was triggered for."},"webMessagingOfferProperties":{"description":"Web messaging offer specific properties.","$ref":"#/definitions/WebMessagingOfferProperties"},"contentOfferProperties":{"description":"Content offer specific properties.","$ref":"#/definitions/ContentOffer"},"openActionProperties":{"description":"Open action specific properties.","$ref":"#/definitions/OpenActionProperties"}}},"OpenActionProperties":{"type":"object","properties":{"openActionName":{"type":"string","description":"The specific type of the open action."},"configurationFields":{"type":"object","description":"Custom fields defined in the schema referenced by the open action type selected.","additionalProperties":{"type":"object"}}}},"WebMessagingOfferProperties":{"type":"object","properties":{"offerText":{"type":"string","description":"Text value to be used when inviting a visitor to engage with a web messaging offer."}}},"ResponsePage":{"type":"object","required":["domain","hostname","pathname","title","url"],"properties":{"url":{"type":"string","description":"The page URL."},"title":{"type":"string","description":"Title of the page."},"domain":{"type":"string","description":"Domain of the page's URL."},"fragment":{"type":"string","description":"Fragment or hash of the page's URL."},"hostname":{"type":"string","description":"Hostname of the page's URL."},"keywords":{"type":"string","description":"Keywords from the HTML tag of the page."},"lang":{"type":"string","description":"ISO 639-1 language code for the page as defined in the tag."},"pathname":{"type":"string","description":"Path name of the page for the event."},"queryString":{"type":"string","description":"Query string that is passed to the page in the current event."}}},"WebEventBrowser":{"type":"object","required":["family","version"],"properties":{"family":{"type":"string","description":"Browser family (e.g. Chrome, Safari, Firefox)."},"version":{"type":"string","description":"Browser version (e.g. 68.0.3440.84)."},"lang":{"type":"string","description":"Language the browser is set to. Must conform to BCP 47."}}},"WebEventDevice":{"type":"object","required":["category","osFamily","osVersion","type"],"properties":{"category":{"type":"string","description":"Device category.","enum":["desktop","mobile","tablet","other"]},"type":{"type":"string","description":"Device type (e.g. iPad, iPhone, Other)."},"isMobile":{"type":"boolean","description":"Flag that is true for mobile devices."},"screenHeight":{"type":"integer","format":"int32","description":"Device's screen height."},"screenWidth":{"type":"integer","format":"int32","description":"Device's screen width."},"screenDensity":{"type":"integer","format":"int32","description":"Device's screen density, measured as a scale factor where a value of 1 represents a baseline 1:1 ratio of pixels to logical (device-independent) pixels."},"osFamily":{"type":"string","description":"Operating system family."},"osVersion":{"type":"string","description":"Operating system version."},"manufacturer":{"type":"string","description":"Manufacturer of the device."}}},"WebEventResponse":{"type":"object","required":["attributes","authenticated","browser","createdDate","customerId","customerIdType","device","eventName","page","session","traits","userAgentString"],"properties":{"customerId":{"type":"string","description":"Identifier of the customer in the source of the event."},"eventName":{"type":"string","description":"Represents the action the customer performed. Event types are created for each unique event name and can be faceted on in segment and outcome conditions. A valid event name must only contain alphanumeric characters and underscores. A good event name is typically an object followed by the action performed in past tense, e.g. page_viewed, order_completed, user_registered."},"customerIdType":{"type":"string","description":"Type of identifier for the customer ID (e.g., cookie)."},"page":{"description":"The webpage where the user interaction occurred.","$ref":"#/definitions/ResponsePage"},"userAgentString":{"type":"string","description":"HTTP User-Agent string (see https://tools.ietf.org/html/rfc1945#section-10.15)."},"browser":{"description":"Customer's browser.","$ref":"#/definitions/WebEventBrowser"},"device":{"description":"Customer's device.","$ref":"#/definitions/WebEventDevice"},"searchQuery":{"type":"string","description":"Represents the keywords in a customer search query."},"ipOrganization":{"type":"string","description":"Customer's IP-based organization or ISP name."},"geolocation":{"description":"Customer's geolocation.","$ref":"#/definitions/JourneyGeolocation"},"mktCampaign":{"description":"Urchin Tracking Module (UTM) parameters used to track the effectiveness of online marketing campaigns.","$ref":"#/definitions/JourneyCampaign"},"session":{"description":"The session that the event belongs to.","$ref":"#/definitions/WebEventResponseSession"},"referrer":{"description":"Identifies the web page that originally generated the request for the current page being viewed.","$ref":"#/definitions/Referrer"},"attributes":{"type":"object","description":"User-defined attributes associated with a particular event. These attributes provide additional context about the event. For example, items_in_cart or subscription_level.","additionalProperties":{"$ref":"#/definitions/CustomEventAttribute"}},"traits":{"type":"object","description":"Traits are attributes intrinsic to the customer that may be sent in selected events, (e.g. email, lastName, cellPhone). Traits are used to collect information for identity resolution. For example, the same person might be using an application on different devices which might create two sessions with different customerIds. Additional information can be provided as traits to help link those two sessions and customers to a single external contact through common identifiers that were submitted via a form fill, message, or other input in both sessions.","additionalProperties":{"$ref":"#/definitions/CustomEventAttribute"}},"authenticated":{"type":"boolean","description":"Indicates whether the event was produced during an authenticated session."},"createdDate":{"type":"string","format":"date-time","description":"UTC timestamp indicating when the event actually took place, events older than an hour will be rejected. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"WebEventResponseSession":{"type":"object","required":["createdDate","durationInSeconds","eventCount","pageviewCount"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"durationInSeconds":{"type":"integer","format":"int32","description":"Indicates how long the customer has been on the site within this session."},"eventCount":{"type":"integer","format":"int32","description":"The count of all events recorded during this session."},"pageviewCount":{"type":"integer","format":"int32","description":"The count of all pageviews performed during this session."},"referrer":{"description":"The referrer of the first event in the web session.","$ref":"#/definitions/Referrer"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"createdDate":{"type":"string","format":"date-time","description":"Date of the session's first event, that is when the session starts. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"RequestPage":{"type":"object","required":["title","url"],"properties":{"url":{"type":"string","description":"The page URL."},"title":{"type":"string","description":"Title of the page."},"keywords":{"type":"string","description":"Keywords from the HTML tag of the page."},"lang":{"type":"string","description":"ISO 639-1 language code for the page as defined in the tag."}}},"WebEventRequest":{"type":"object","required":["createdDate","customerCookieId","eventName","page"],"properties":{"customerCookieId":{"type":"string","description":"A UUID representing the customer making the request."},"eventName":{"type":"string","description":"Represents the action the customer performed. Event types are created for each unique event name and can be faceted on in segment and outcome conditions. A valid event name must only contain alphanumeric characters and underscores. 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These attributes provide additional context about the event. For example, items_in_cart or subscription_level.","additionalProperties":{"$ref":"#/definitions/CustomEventAttribute"}},"traits":{"type":"object","description":"Traits are attributes intrinsic to the customer that may be sent in selected events, e.g. email, lastName, cellPhone. Traits are used to collect information for identity resolution. For example, the same person might be using an application on different devices which might create two sessions with different customerIds. Additional information can be provided as traits to help link those two sessions and customers to a single external contact through common identifiers that were submitted via a form fill, message, or other input in both sessions.","additionalProperties":{"$ref":"#/definitions/CustomEventAttribute"}},"createdDate":{"type":"string","format":"date-time","description":"UTC timestamp indicating when the event actually took place, events older than an hour will be rejected. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"KnowledgeGuestAnswerDocumentResponse":{"type":"object","properties":{"id":{"type":"string","description":"The document id."},"title":{"type":"string","description":"The document title."},"answer":{"type":"string","description":"The answer found inside a variationContent."},"variation":{"description":"The variation with the answer's highlight data.","$ref":"#/definitions/KnowledgeGuestDocumentVariationAnswer"}}},"KnowledgeGuestAnswerDocumentsResponse":{"type":"object","properties":{"results":{"type":"array","description":"The results with answers.","items":{"$ref":"#/definitions/KnowledgeGuestAnswerDocumentResponse"}}}},"KnowledgeGuestDocumentVariationAnswer":{"type":"object","required":["contexts"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the variation.","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"The creation date-time for the document variation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"The last modification date-time for the document variation. Date time is represented as an ISO-8601 string. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"The user who created the document.","readOnly":true,"$ref":"#/definitions/UserReference"},"modifiedBy":{"description":"The user who modified the document.","readOnly":true,"$ref":"#/definitions/UserReference"},"documentVersion":{"description":"The version of the document.","$ref":"#/definitions/AddressableEntityRef"},"sessionId":{"type":"string","description":"ID of the guest session.","readOnly":true},"category":{"description":"The reference to category associated with the document.","readOnly":true,"$ref":"#/definitions/GuestCategoryReference"},"variations":{"type":"array","description":"Variations of the document.","items":{"$ref":"#/definitions/KnowledgeGuestDocumentVariationAnswer"}},"answer":{"type":"string","description":"The answer to the query."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"KnowledgeDocumentGuestSearchRequest":{"type":"object","required":["query"],"properties":{"query":{"type":"string","description":"Query to search content in the knowledge base. Maximum of 30 records per query can be fetched.","minLength":3,"maxLength":2147483647},"pageSize":{"type":"integer","format":"int32","description":"Page size of the returned results."},"pageNumber":{"type":"integer","format":"int32","description":"Page number of the returned results."},"searchId":{"type":"string","description":"The globally unique identifier for the search.","readOnly":true},"total":{"type":"integer","format":"int32","description":"The total number of documents matching the query.","readOnly":true},"pageCount":{"type":"integer","format":"int32","description":"Number of pages returned in the result calculated according to the pageSize and the total","readOnly":true},"queryType":{"type":"string","description":"The type of the query that initiates the search.","enum":["AutoSearch","ManualSearch","Suggestion"]},"sessionId":{"type":"string","description":"Session ID of the search.","readOnly":true},"answerHighlightTopResults":{"type":"integer","format":"int32","description":"The number of articles to be sent for answer-highlighting. Can range from 1-5.","minimum":1,"maximum":5},"includeDraftDocuments":{"type":"boolean","description":"Indicates whether the search results would also include draft documents."}}},"KnowledgeGuestDocumentSuggestion":{"type":"object","required":["query"],"properties":{"query":{"type":"string","description":"Query to get autocomplete suggestions for the matching knowledge documents."},"pageSize":{"type":"integer","format":"int32","description":"Page size of the returned results."},"sessionId":{"type":"string","description":"Session ID of the guest suggestions.","readOnly":true},"results":{"type":"array","description":"Suggestions matching the query.","readOnly":true,"items":{"$ref":"#/definitions/KnowledgeGuestDocumentSuggestionResult"}}}},"KnowledgeGuestDocumentSuggestionResult":{"type":"object","properties":{"matchedPhrase":{"type":"string","description":"Matched phrase to the autocomplete suggestions query."}}},"KnowledgeGuestDocumentSuggestionRequest":{"type":"object","required":["query"],"properties":{"query":{"type":"string","description":"Query to get autocomplete suggestions for the matching knowledge documents."},"pageSize":{"type":"integer","format":"int32","description":"Page size of the returned results."},"includeDraftDocuments":{"type":"boolean","description":"Indicates whether the suggestion results would also include draft documents."}}},"KnowledgeGuestSession":{"type":"object","required":["app","customerId"],"properties":{"id":{"type":"string","description":"Session ID.","readOnly":true},"app":{"description":"The app where the session is started.","$ref":"#/definitions/KnowledgeGuestSessionApp"},"customerId":{"type":"string","description":"An arbitrary ID for the customer starting the session. Used to track multiple sessions started by the same customer."},"pageUrl":{"type":"string","description":"URL of the page where the session is started."},"contexts":{"type":"array","description":"The session contexts.","items":{"$ref":"#/definitions/KnowledgeGuestSessionContext"}}}},"KnowledgeGuestSessionApp":{"type":"object","required":["deploymentId","type"],"properties":{"deploymentId":{"type":"string","description":"App deployment ID."},"type":{"type":"string","description":"App type.","enum":["MessengerKnowledgeApp","SupportCenter"]}}},"KnowledgeGuestSessionContext":{"type":"object","required":["id","values"],"properties":{"id":{"type":"string","description":"The context id associated with the session."},"values":{"type":"array","description":"The list of knowledge context values associated with the session.","items":{"$ref":"#/definitions/Entity"}}}},"DomainEntityListingSurveyForm":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/SurveyForm"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ScorableSurvey":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"surveyForm":{"description":"Survey form used for this survey.","$ref":"#/definitions/SurveyForm"},"status":{"type":"string","enum":["Pending","Sent","InProgress","Finished","OptOut","Error","Expired"]},"answers":{"$ref":"#/definitions/SurveyScoringSet"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SurveyForm":{"type":"object","required":["contextId","language","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The survey form name"},"modifiedDate":{"type":"string","format":"date-time","description":"Last modified date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"published":{"type":"boolean","description":"Is this form published"},"disabled":{"type":"boolean","description":"Is this form disabled"},"contextId":{"type":"string","description":"Unique Id for all versions of this form","readOnly":true},"language":{"type":"string","description":"Language for survey viewer localization. Currently localized languages: da, de, en-US, es, fi, fr, it, ja, ko, nl, no, pl, pt-BR, sv, th, tr, zh-CH, zh-TW"},"header":{"type":"string","description":"Markdown text for the top of the form."},"footer":{"type":"string","description":"Markdown text for the bottom of the form."},"questionGroups":{"type":"array","description":"A list of question groups","items":{"$ref":"#/definitions/SurveyQuestionGroup"}},"publishedVersions":{"description":"List of published version of this form","readOnly":true,"$ref":"#/definitions/DomainEntityListingSurveyForm"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"SurveyQuestion":{"type":"object","properties":{"id":{"type":"string"},"text":{"type":"string"},"helpText":{"type":"string"},"type":{"type":"string","enum":["multipleChoiceQuestion","freeTextQuestion","npsQuestion","readOnlyTextBlockQuestion"]},"naEnabled":{"type":"boolean"},"visibilityCondition":{"$ref":"#/definitions/VisibilityCondition"},"answerOptions":{"type":"array","description":"Options from which to choose an answer for this question. Only used by Multiple Choice type questions.","items":{"$ref":"#/definitions/AnswerOption"}},"maxResponseCharacters":{"type":"integer","format":"int32","description":"How many characters are allowed in the text response to this question. Used by NPS and Free Text question types."},"explanationPrompt":{"type":"string","description":"Prompt for details explaining the chosen NPS score. Used by NPS questions."}}},"SurveyQuestionGroup":{"type":"object","properties":{"id":{"type":"string"},"name":{"type":"string"},"type":{"type":"string"},"naEnabled":{"type":"boolean"},"questions":{"type":"array","items":{"$ref":"#/definitions/SurveyQuestion"}},"visibilityCondition":{"$ref":"#/definitions/VisibilityCondition"}}},"SurveyQuestionGroupScore":{"type":"object","properties":{"questionGroupId":{"type":"string"},"totalScore":{"type":"number","format":"float","description":"Score of all questions in the group"},"maxTotalScore":{"type":"number","format":"float","description":"Maximum possible score of all questions in the group"},"markedNA":{"type":"boolean","description":"True when the evaluation is submitted with a question group that does not have any answers. Only allowed when naEnabled is true or if set by the system"},"systemMarkedNA":{"type":"boolean","description":"If markedNA is true, systemMarkedNA indicates whether it was marked by a user or by the system due to visibility conditions. Always false if markedNA is false."},"questionScores":{"type":"array","items":{"$ref":"#/definitions/SurveyQuestionScore"}}}},"SurveyQuestionScore":{"type":"object","properties":{"questionId":{"type":"string"},"answerId":{"type":"string"},"score":{"type":"integer","format":"int32","description":"Unweighted score of the question"},"markedNA":{"type":"boolean","description":"True when the evaluation is submitted with a question that does not have an answer. Only allowed when naEnabled is true or if set by the system"},"systemMarkedNA":{"type":"boolean","description":"If markedNA is true, systemMarkedNA indicates whether it was marked by a user or by the system due to visibility conditions. Always false if markedNA is false."},"assistedAnswerId":{"type":"string","description":"AnswerId found with evaluation assistance conditions"},"npsScore":{"type":"integer","format":"int32"},"npsTextAnswer":{"type":"string"},"freeTextAnswer":{"type":"string"}}},"SurveyScoringSet":{"type":"object","properties":{"totalScore":{"type":"number","format":"float"},"npsScore":{"type":"integer","format":"int32"},"questionGroupScores":{"type":"array","items":{"$ref":"#/definitions/SurveyQuestionGroupScore"}}}},"DocumentationResult":{"type":"object","required":["id"],"properties":{"id":{"type":"integer","format":"int32","description":"The globally unique identifier for the object."},"categories":{"type":"array","description":"The category of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"description":{"type":"string","description":"The description of the documentation entity. Will be returned in responses for certain entities."},"content":{"type":"string","description":"The text or html content for the documentation entity. Will be returned in responses for certain entities."},"excerpt":{"type":"string","description":"The excerpt of the documentation entity. Will be returned in responses for certain entities."},"link":{"type":"string","description":"URL link for the documentation entity. Will be returned in responses for certain entities."},"modified":{"type":"string","format":"date-time","description":"The modified date for the documentation entity. Will be returned in responses for certain entities. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"name":{"type":"string","description":"The name of the documentation entity. Will be returned in responses for certain entities."},"service":{"type":"array","description":"The service of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"slug":{"type":"string","description":"The slug of the documentation entity. Will be returned in responses for certain entities."},"title":{"type":"string","description":"The title of the documentation entity. Will be returned in responses for certain entities."},"get_type":{"type":"string","description":"The search type. Will be returned in responses for certain entities."},"facet_feature":{"type":"array","description":"The facet feature of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"facet_role":{"type":"array","description":"The facet role of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"facet_service":{"type":"array","description":"The facet service of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"faq_categories":{"type":"array","description":"The faq categories of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"releasenote_category":{"type":"array","description":"The releasenote category of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"releasenote_tag":{"type":"array","description":"The releasenote tag of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"service-area":{"type":"array","description":"The service area of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}},"video_categories":{"type":"array","description":"The video categories of the documentation entity. Will be returned in responses for certain entities.","items":{"type":"integer","format":"int32"}}}},"DocumentationSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/DocumentationResult"}}}},"DocumentationSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/DocumentationSearchCriteria"}},"dateFormat":{"type":"string","description":"Set date format for criteria values when using date range search type. Supports Java date format syntax, example yyyy-MM-dd'T'HH:mm:ss.SSSX."},"type":{"type":"string","description":"Search Type","enum":["EXACT","STARTS_WITH","CONTAINS","TERM","TERMS","MATCH_ALL","SIMPLE","QUERY_STRING","MULTI_MATCH"]},"fields":{"type":"array","description":"Field names to search against","items":{"type":"string"},"x-genesys-search-fields":{"value":["title","content"]}}}},"DocumentationSearchRequest":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"},"pageNumber":{"type":"integer","format":"int32","description":"The page of resources you want to retrieve"},"sort":{"type":"array","description":"Multi-value sort order, list of multiple sort values","items":{"$ref":"#/definitions/SearchSort"}},"query":{"type":"array","items":{"$ref":"#/definitions/DocumentationSearchCriteria"}}}},"JsonNodeSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"description":"Search results","$ref":"#/definitions/ArrayNode"},"aggregations":{"$ref":"#/definitions/ArrayNode"}}},"GKNDocumentationResult":{"type":"object","required":["_type"],"properties":{"content":{"type":"string","description":"The text or html content for the documentation entity. Will be returned in responses for certain entities."},"link":{"type":"string","description":"URL link for the documentation entity. Will be returned in responses for certain entities."},"title":{"type":"string","description":"The title of the documentation entity. Will be returned in responses for certain entities."},"_type":{"type":"string","description":"The search type. Will be returned in responses for certain entities."}}},"GKNDocumentationSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/GKNDocumentationResult"}}}},"GKNDocumentationSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/GKNDocumentationSearchCriteria"}},"dateFormat":{"type":"string","description":"Set date format for criteria values when using date range search type. Supports Java date format syntax, example yyyy-MM-dd'T'HH:mm:ss.SSSX."},"type":{"type":"string","description":"Search Type","enum":["SIMPLE"]},"fields":{"type":"array","description":"Field names to search against","items":{"type":"string"},"x-genesys-search-fields":{"value":["title","content"]}}}},"GKNDocumentationSearchRequest":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"},"pageNumber":{"type":"integer","format":"int32","description":"The page of resources you want to retrieve"},"sort":{"type":"array","description":"Multi-value sort order, list of multiple sort values","items":{"$ref":"#/definitions/SearchSort"}},"query":{"type":"array","items":{"$ref":"#/definitions/GKNDocumentationSearchCriteria"}}}},"CreateWebChatConversationResponse":{"type":"object","properties":{"id":{"type":"string","description":"Chat Conversation identifier"},"jwt":{"type":"string","description":"The JWT that you can use to identify subsequent calls on this conversation"},"eventStreamUri":{"type":"string","format":"uri","description":"The URI which provides the conversation event stream."},"member":{"description":"Chat Member","$ref":"#/definitions/WebChatMemberInfo"}}},"CreateWebChatConversationRequest":{"type":"object","required":["deploymentId","memberInfo","organizationId","routingTarget"],"properties":{"organizationId":{"type":"string","description":"The organization identifier."},"deploymentId":{"type":"string","description":"The web chat Deployment ID which contains the appropriate settings for this chat conversation."},"routingTarget":{"description":"The routing information to use for the new chat conversation.","$ref":"#/definitions/WebChatRoutingTarget"},"memberInfo":{"description":"The guest member info to use for the new chat conversation.","$ref":"#/definitions/GuestMemberInfo"},"memberAuthToken":{"type":"string","description":"If the guest member is an authenticated member (ie, not anonymous) his JWT is provided here. The token will have been previously generated with the \"POST /api/v2/signeddata\" resource."},"journeyContext":{"description":"A subset of the Journey System's data relevant to this conversation/session request (for external linkage and internal usage/context).","$ref":"#/definitions/JourneyContext"}}},"GuestMemberInfo":{"type":"object","required":["displayName"],"properties":{"displayName":{"type":"string","description":"The display name to use for the guest member in the conversation."},"firstName":{"type":"string","description":"The first name to use for the guest member in the conversation."},"lastName":{"type":"string","description":"The last name to use for the guest member in the conversation."},"email":{"type":"string","description":"The email address to use for the guest member in the conversation."},"phoneNumber":{"type":"string","description":"The phone number to use for the guest member in the conversation."},"avatarImageUrl":{"type":"string","format":"uri","description":"The URL to the avatar image to use for the guest member in the conversation, if any."},"customFields":{"type":"object","description":"Any custom fields of information, in key-value format, to attach to the guest member in the conversation.","additionalProperties":{"type":"string"}}}},"WebChatRoutingTarget":{"type":"object","required":["targetAddress","targetType"],"properties":{"targetType":{"type":"string","description":"The target type of the routing target, such as 'QUEUE'.","enum":["QUEUE"]},"targetAddress":{"type":"string","description":"The target of the route, in the format appropriate given the 'targetType'."},"skills":{"type":"array","description":"The list of skill names to use for routing.","items":{"type":"string"}},"language":{"type":"string","description":"The language name to use for routing."},"priority":{"type":"integer","format":"int64","description":"The priority to assign to the conversation for routing."}}},"WebDeploymentsRefreshJWTRequest":{"type":"object","required":["deploymentId","refreshToken"],"properties":{"refreshToken":{"type":"string","description":"Refresh token used to issue a new JWT."},"deploymentId":{"type":"string","description":"The WebDeployment ID"}}},"WebDeploymentsAuthorizationResponse":{"type":"object","properties":{"refreshToken":{"type":"string","description":"Refresh token used to issue a new JWT."},"jwt":{"type":"string"}}},"WebDeploymentsJourneyContext":{"type":"object","properties":{"journeyAction":{"description":"A subset of the Journey System's action data relevant to a part of a conversation (for external linkage and internal usage/context)","$ref":"#/definitions/JourneyAction"},"customer":{"description":"Journey customer information. Used for linking the authenticated customer with the journey. ","$ref":"#/definitions/JourneyCustomer"},"customerSession":{"description":"Contains the Journey System's customer session details.","$ref":"#/definitions/JourneyCustomerSession"}}},"WebDeploymentsOAuthExchangeRequest":{"type":"object","required":["deploymentId"],"properties":{"deploymentId":{"type":"string","description":"The WebDeployment ID"},"journeyContext":{"description":"A Customer journey context.","$ref":"#/definitions/WebDeploymentsJourneyContext"},"oauth":{"$ref":"#/definitions/WebDeploymentsOAuthRequestParameters"}}},"WebDeploymentsOAuthRequestParameters":{"type":"object","required":["code","redirectUri"],"properties":{"code":{"type":"string","description":"The authorization code to be sent to the authentication server during the token request.\n Refer to https://openid.net/specs/openid-connect-core-1_0.html#AuthRequest"},"redirectUri":{"type":"string","description":"Redirect URI sent in the \"Authentication Request\"Refer to https://openid.net/specs/openid-connect-core-1_0.html#AuthRequest"},"nonce":{"type":"string","description":"Required if provided in the \"Authentication Request\". Otherwise should be empty.String value used to associate a Client session with an ID Token, and to mitigate replay attacks. The value is passed through unmodified from the Authentication Request to the ID Token. Refer to https://openid.net/specs/openid-connect-core-1_0.html#AuthRequest"},"maxAge":{"type":"integer","format":"int32","description":"Required if provided in the \"Authentication Request\". Otherwise should be empty.Specifies the allowable elapsed time in seconds since the last time the End-User was actively authenticated.Refer to https://openid.net/specs/openid-connect-core-1_0.html#AuthRequest"},"codeVerifier":{"type":"string","description":"Required if authorizing using Proof Key for Code Exchange (PKCE). Otherwise should be empty.Random URL-safe string with a minimum length of 43 characters generated at start of authorization flow to mitigate the threat of having the authorization code intercepted. Refer to https://datatracker.ietf.org/doc/html/rfc7636"},"iss":{"type":"string","description":"Optional parameter. Set it if authorization server discovery metadata authorization_response_iss_parameter_supported is enabled.\nRefer to https://datatracker.ietf.org/doc/html/rfc9207"}}},"AvailableTopic":{"type":"object","properties":{"description":{"type":"string"},"id":{"type":"string"},"permissionDetails":{"type":"array","description":"Full detailed permissions required to subscribe to the topic","items":{"$ref":"#/definitions/PermissionDetails"}},"requiresPermissions":{"type":"array","description":"Permissions required to subscribe to the topic","items":{"type":"string"}},"requiresDivisionPermissions":{"type":"boolean","description":"True if the subscribing user must belong to the same division as the topic object ID"},"requiresAnyValidator":{"type":"boolean","description":"If multiple permissions are required for this topic, such as both requiresCurrentUser and requiresDivisionPermissions, then true here indicates that meeting any one condition will satisfy the requirements; false indicates all conditions must be met."},"enforced":{"type":"boolean","description":"Whether or not the permissions on this topic are enforced"},"visibility":{"type":"string","description":"Visibility of this topic (Public or Preview)","enum":["Public","Preview"]},"schema":{"type":"object","additionalProperties":{"type":"object"}},"requiresCurrentUser":{"type":"boolean","description":"True if the topic user ID is required to match the subscribing user ID"},"requiresCurrentUserOrPermission":{"type":"boolean","description":"True if permissions are only required when the topic user ID does not match the subscribing user ID"},"transports":{"type":"array","description":"Transports that support events for the topic","items":{"type":"string","enum":["All","Websocket","EventBridge","ProcessAutomation"]}},"publicApiTemplateUriPaths":{"type":"array","items":{"type":"string"}},"topicParameters":{"type":"array","description":"Parameters in the topic name that can be substituted, in the order they appear in the topic name","items":{"type":"string"}}}},"AvailableTopicEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AvailableTopic"}}}},"PermissionDetails":{"type":"object","properties":{"type":{"type":"string","description":"The type of permission requirement","enum":["requiresCurrentUser","requiresPermissions","requiresDivisionPermissions","requiresAnyDivisionPermissions","requiresUserBeConversationParticipant"]},"permissions":{"type":"array","description":"List of required permissions","items":{"type":"string"}},"allowsCurrentUser":{"type":"boolean","description":"Whether the current user can subscribe, when division permissions are otherwise required"},"enforced":{"type":"boolean","description":"Whether or not this permission requirement is enforced"}}},"Channel":{"type":"object","properties":{"connectUri":{"type":"string","format":"uri"},"id":{"type":"string"},"expires":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"ChannelEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Channel"}}}},"ChannelTopic":{"type":"object","properties":{"id":{"type":"string"},"state":{"type":"string","enum":["Permitted","Rejected"]},"rejectionReason":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ChannelTopicEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ChannelTopic"}}}},"OAuthClientRequest":{"type":"object","required":["authorizedGrantType","name"],"properties":{"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"authorizedGrantType":{"type":"string","description":"The OAuth Grant/Client type supported by this client.\nCode Authorization Grant/Client type - Preferred client type where the Client ID and Secret are required to create tokens. Used where the secret can be secured.\nPKCE-Enabled Code Authorization grant type - Code grant type which requires PKCE challenge and verifier to create tokens. Used in public clients for increased security.\nImplicit grant type - Client ID only is required to create tokens. Used in browser and mobile apps where the secret can not be secured.\nSAML2-Bearer extension grant type - SAML2 assertion provider for user authentication at the token endpoint.\nClient Credential grant type - Used to created access tokens that are tied only to the client.\n","enum":["CODE","TOKEN","SAML2-BEARER","PASSWORD","CLIENT-CREDENTIALS"]},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"state":{"type":"string","description":"The state of the OAuth client.\nActive: The OAuth client can be used to create access tokens. This is the default state.\nDisabled: Access tokens created by the client are invalid and new ones cannot be created.\nInactive: Access tokens cannot be created with this OAuth client and it will be deleted.","enum":["active","disabled","inactive"]},"dateToDelete":{"type":"string","format":"date-time","description":"The time at which this client will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"UsageExecutionResult":{"type":"object","properties":{"executionId":{"type":"string","description":"The id of the query execution"},"resultsUri":{"type":"string","description":"URI where the query results can be retrieved"}}},"ApiUsageClientQuery":{"type":"object","required":["interval"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"granularity":{"type":"string","description":"Date granularity of the results","enum":["Day","Week","Month"]},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Enables retrieving only named metrics. If omitted, all metrics that are available will be returned (like SELECT *).","items":{"type":"string","enum":["Status200","Status300","Status400","Status500","Status429","Requests"]}},"groupBy":{"type":"array","description":"Behaves like a SQL GROUPBY. Allows for multiple levels of grouping as a list of dimensions. Partitions resulting aggregate computations into distinct named subgroups rather than across the entire result set as if it were one group.","items":{"type":"string","enum":["OAuthClientId","OrganizationId","TemplateUri","HttpMethod"]}}}},"ApiUsageQueryResult":{"type":"object","properties":{"results":{"type":"array","description":"Query results","items":{"$ref":"#/definitions/ApiUsageRow"}},"queryStatus":{"type":"string","description":"Query status","enum":["Complete","Failed","Running"]},"cursors":{"description":"Cursor tokens to be used for navigating paginated results","$ref":"#/definitions/Cursors"}}},"ApiUsageRow":{"type":"object","properties":{"clientId":{"type":"string","description":"Client Id associated with this query result"},"clientName":{"type":"string","description":"Client Name associated with this query result"},"organizationId":{"type":"string","description":"Organization Id associated with this query result"},"userId":{"type":"string","description":"User Id associated with this query result"},"templateUri":{"type":"string","description":"Template Uri associated with this query result"},"httpMethod":{"type":"string","description":"HTTP Method associated with this query result"},"status200":{"type":"integer","format":"int64","description":"Number of requests resulting in a 2xx HTTP status code"},"status300":{"type":"integer","format":"int64","description":"Number of requests resulting in a 3xx HTTP status code"},"status400":{"type":"integer","format":"int64","description":"Number of requests resulting in a 4xx HTTP status code"},"status500":{"type":"integer","format":"int64","description":"Number of requests resulting in a 5xx HTTP status code"},"status429":{"type":"integer","format":"int64","description":"Number of requests resulting in a 429 HTTP status code, this is a subset of the count returned with status400"},"requests":{"type":"integer","format":"int64","description":"Total number of requests"},"date":{"type":"string","format":"date-time","description":"Date of requests, based on granularity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"OAuthClientEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/OAuthClientListing"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"OAuthClientListing":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the OAuth client."},"accessTokenValiditySeconds":{"type":"integer","format":"int64","description":"The number of seconds, between 5mins and 48hrs, until tokens created with this client expire. If this field is omitted, a default of 24 hours will be applied."},"description":{"type":"string"},"registeredRedirectUri":{"type":"array","description":"List of allowed callbacks for this client. For example: https://myap.example.com/auth/callback","items":{"type":"string","format":"uri"}},"secret":{"type":"string","description":"System created secret assigned to this client. Secrets are required for code authorization and client credential grants."},"roleIds":{"type":"array","description":"Deprecated. Use roleDivisions instead.","uniqueItems":true,"items":{"type":"string"}},"dateCreated":{"type":"string","format":"date-time","description":"Date this client was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"Date this client was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User that created this client","$ref":"#/definitions/DomainEntityRef"},"modifiedBy":{"description":"User that last modified this client","$ref":"#/definitions/DomainEntityRef"},"scope":{"type":"array","description":"The scope requested by this client. Scopes only apply to clients not using the client_credential grant","items":{"type":"string"}},"roleDivisions":{"type":"array","description":"Set of roles and their corresponding divisions associated with this client. Roles and divisions only apply to clients using the client_credential grant","uniqueItems":true,"items":{"$ref":"#/definitions/RoleDivision"}},"state":{"type":"string","description":"The state of the OAuth client.\nActive: The OAuth client can be used to create access tokens. This is the default state.\nDisabled: Access tokens created by the client are invalid and new ones cannot be created.\nInactive: Access tokens cannot be created with this OAuth client and it will be deleted.","enum":["active","disabled","inactive"]},"dateToDelete":{"type":"string","format":"date-time","description":"The time at which this client will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"EventDefinition":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the object.","readOnly":true},"description":{"type":"string","description":"description","readOnly":true}}},"EventDefinitionListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/EventDefinition"}}}},"AuditQueryResponse":{"type":"object"},"Facet":{"type":"object","required":["name","type"],"properties":{"name":{"type":"string","description":"The name of the field on which to facet."},"type":{"type":"string","description":"The type of the facet, DATE or STRING."}}},"Filter":{"type":"object","required":["name","operator","type","values"],"properties":{"name":{"type":"string","description":"The name of the field by which to filter."},"type":{"type":"string","description":"The type of the filter, DATE or STRING."},"operator":{"type":"string","description":"The operation that the filter performs."},"values":{"type":"array","description":"The values to make the filter comparison against.","items":{"type":"string"}}}},"TrusteeAuditQueryRequest":{"type":"object","required":["trusteeOrganizationIds","trusteeUserIds"],"properties":{"trusteeOrganizationIds":{"type":"array","description":"Limit returned audits to these trustee organizationIds.","items":{"type":"string"}},"trusteeUserIds":{"type":"array","description":"Limit returned audits to these trustee userIds.","items":{"type":"string"}},"startDate":{"type":"string","format":"date-time","description":"Starting date/time for the audit search. ISO-8601 formatted date-time, UTC."},"endDate":{"type":"string","format":"date-time","description":"Ending date/time for the audit search. ISO-8601 formatted date-time, UTC."},"queryPhrase":{"type":"string","description":"Word or phrase to look for in audit bodies."},"facets":{"type":"array","description":"Facet information to be returned with the query results.","items":{"$ref":"#/definitions/Facet"}},"filters":{"type":"array","description":"Additional custom filters to be applied to the query.","items":{"$ref":"#/definitions/Filter"}}}},"TrustEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Trustee"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"Trustee":{"type":"object","required":["enabled"],"properties":{"id":{"type":"string","description":"Organization Id for this trust.","readOnly":true},"enabled":{"type":"boolean","description":"If disabled no trustee user will have access, even if they were previously added."},"usesDefaultRole":{"type":"boolean","description":"Denotes if trustee uses admin role by default."},"hasFullAccess":{"type":"boolean","description":"Denotes if trustee uses full access role by default."},"isTrustedUser":{"type":"boolean","description":"Denotes if trustee is given Trusted User access by default."},"dateCreated":{"type":"string","format":"date-time","description":"Date Trust was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateExpired":{"type":"string","format":"date-time","description":"The expiration date of the trust. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User that created trust.","readOnly":true,"$ref":"#/definitions/OrgUser"},"organization":{"description":"Organization associated with this trust.","readOnly":true,"$ref":"#/definitions/Organization"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TrusteeReferenceList":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AddressableEntityRef"}}}},"ClonedUser":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"trustor":{"description":"The ID of the trustor organization this clone exists in.","readOnly":true,"$ref":"#/definitions/DomainEntityRef"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents a cloned user in a trustor organization."},"ClonedUserEntityListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/ClonedUser"}},"selfUri":{"type":"string","format":"uri"}}},"TrustGroup":{"type":"object","required":["name","rulesVisible","type","visibility"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The group name."},"description":{"type":"string"},"dateModified":{"type":"string","format":"date-time","description":"Last modified date/time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"memberCount":{"type":"integer","format":"int64","description":"Number of members.","readOnly":true},"state":{"type":"string","description":"Active, inactive, or deleted state.","readOnly":true,"enum":["active","inactive","deleted"]},"version":{"type":"integer","format":"int32","description":"Current version for this resource.","readOnly":true},"type":{"type":"string","description":"Type of group.","enum":["official","social"]},"images":{"type":"array","items":{"$ref":"#/definitions/Image"}},"addresses":{"type":"array","items":{"$ref":"#/definitions/GroupContact"}},"rulesVisible":{"type":"boolean","description":"Are membership rules visible to the person requesting to view the group"},"visibility":{"type":"string","description":"Who can view this group","enum":["public","owners","members"]},"rolesEnabled":{"type":"boolean","description":"Allow roles to be assigned to this group"},"includeOwners":{"type":"boolean","description":"Allow owners to be included as members of the group"},"callsEnabled":{"type":"boolean","description":"Allow calls to be placed to this group."},"owners":{"type":"array","description":"Owners of the group","items":{"$ref":"#/definitions/User"}},"dateCreated":{"type":"string","format":"date-time","description":"The date on which the trusted group was added. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"createdBy":{"description":"The user that added trusted group.","readOnly":true,"$ref":"#/definitions/OrgUser"}}},"TrustRequest":{"type":"object","required":["trustee"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"createdBy":{"description":"User who created this request.","readOnly":true,"$ref":"#/definitions/OrgUser"},"dateCreated":{"type":"string","format":"date-time","description":"Date request was created. There is a 48 hour expiration on all requests. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"trustee":{"description":"Trustee organization who generated this request.","readOnly":true,"$ref":"#/definitions/Organization"},"users":{"type":"array","description":"The list of trustee users that are requesting access.","readOnly":true,"items":{"$ref":"#/definitions/OrgUser"}},"groups":{"type":"array","description":"The list of trustee groups that are requesting access.","readOnly":true,"items":{"$ref":"#/definitions/TrustGroup"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TrustRequestCreate":{"type":"object","properties":{"userIds":{"type":"array","description":"The list of trustee users that are requesting access. If no users are specified, at least one group is required.","items":{"type":"string"}},"groupIds":{"type":"array","description":"The list of trustee groups that are requesting access. If no groups are specified, at least one user is required.","items":{"type":"string"}}}},"TrustMemberCreate":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"Trustee User or Group Id"},"roleIds":{"type":"array","description":"The list of roles to be granted to this user or group. Roles will be granted in all divisions.","items":{"type":"string"}},"roleDivisions":{"description":"The list of trustor organization roles granting this user or group access paired with the divisions for those roles.","$ref":"#/definitions/RoleDivisionGrants"}}},"TrustGroupEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TrustGroup"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TrustUpdate":{"type":"object","required":["enabled"],"properties":{"enabled":{"type":"boolean","description":"If disabled no trustee user will have access, even if they were previously added."},"dateExpired":{"type":"string","format":"date-time","description":"The expiration date of the trust. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"TrustUser":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"chat":{"$ref":"#/definitions/Chat"},"department":{"type":"string"},"email":{"type":"string"},"primaryContactInfo":{"type":"array","description":"Auto populated from addresses.","readOnly":true,"items":{"$ref":"#/definitions/Contact"}},"addresses":{"type":"array","description":"Email addresses and phone numbers for this user","items":{"$ref":"#/definitions/Contact"}},"state":{"type":"string","description":"The current state for this user.","readOnly":true,"enum":["active","inactive","deleted"]},"title":{"type":"string"},"username":{"type":"string"},"manager":{"$ref":"#/definitions/User"},"images":{"type":"array","items":{"$ref":"#/definitions/Image"}},"version":{"type":"integer","format":"int32","description":"Required when updating a user, this value should be the current version of the user. The current version can be obtained with a GET on the user before doing a PATCH."},"certifications":{"type":"array","items":{"type":"string"}},"biography":{"$ref":"#/definitions/Biography"},"employerInfo":{"$ref":"#/definitions/EmployerInfo"},"preferredName":{"type":"string","description":"Preferred full name of the agent"},"routingStatus":{"description":"ACD routing status","readOnly":true,"$ref":"#/definitions/RoutingStatus"},"presence":{"description":"Active presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"integrationPresence":{"description":"Integration presence","readOnly":true,"$ref":"#/definitions/UserPresence"},"conversationSummary":{"description":"Summary of conversion statistics for conversation types.","readOnly":true,"$ref":"#/definitions/UserConversationSummary"},"outOfOffice":{"description":"Determine if out of office is enabled","readOnly":true,"$ref":"#/definitions/OutOfOffice"},"geolocation":{"description":"Current geolocation position","readOnly":true,"$ref":"#/definitions/Geolocation"},"station":{"description":"Effective, default, and last station information","readOnly":true,"$ref":"#/definitions/UserStations"},"authorization":{"description":"Roles and permissions assigned to the user","readOnly":true,"$ref":"#/definitions/UserAuthorization"},"profileSkills":{"type":"array","description":"Profile skills possessed by the user","readOnly":true,"items":{"type":"string"}},"locations":{"type":"array","description":"The user placement at each site location.","readOnly":true,"items":{"$ref":"#/definitions/Location"}},"groups":{"type":"array","description":"The groups the user is a member of","readOnly":true,"items":{"$ref":"#/definitions/Group"}},"team":{"description":"The team the user is a member of","readOnly":true,"$ref":"#/definitions/Team"},"workPlanBidRanks":{"description":"The WFM work plan bid rank settings for the user","readOnly":true,"$ref":"#/definitions/WorkPlanBidRanks"},"skills":{"type":"array","description":"Routing (ACD) skills possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingSkill"}},"languages":{"type":"array","description":"Routing (ACD) languages possessed by the user","readOnly":true,"items":{"$ref":"#/definitions/UserRoutingLanguage"}},"acdAutoAnswer":{"type":"boolean","description":"acd auto answer"},"languagePreference":{"type":"string","description":"preferred language by the user","readOnly":true},"lastTokenIssued":{"$ref":"#/definitions/OAuthLastTokenIssued"},"dateLastLogin":{"type":"string","format":"date-time","description":"The last time the user logged in using username and password. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"trustUserDetails":{"$ref":"#/definitions/TrustUserDetails"}}},"TrustUserDetails":{"type":"object","properties":{"dateCreated":{"type":"string","format":"date-time","description":"Date Trust User was added. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"createdBy":{"description":"User that added trusted user.","readOnly":true,"$ref":"#/definitions/OrgUser"}}},"TrustUserEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TrustUser"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TrustorAuditQueryRequest":{"type":"object","required":["trusteeUserIds","trustorOrganizationId"],"properties":{"trustorOrganizationId":{"type":"string","description":"Limit returned audits to this trustor organizationId."},"trusteeUserIds":{"type":"array","description":"Limit returned audits to these trustee userIds.","items":{"type":"string"}},"startDate":{"type":"string","format":"date-time","description":"Starting date/time for the audit search. ISO-8601 formatted date-time, UTC."},"endDate":{"type":"string","format":"date-time","description":"Ending date/time for the audit search. ISO-8601 formatted date-time, UTC."},"queryPhrase":{"type":"string","description":"Word or phrase to look for in audit bodies."},"facets":{"type":"array","description":"Facet information to be returned with the query results.","items":{"$ref":"#/definitions/Facet"}},"filters":{"type":"array","description":"Additional custom filters to be applied to the query.","items":{"$ref":"#/definitions/Filter"}}}},"TrustorEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Trustor"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"TrustCreate":{"type":"object","required":["enabled"],"properties":{"pairingId":{"type":"string","description":"The pairing Id created by the trustee. This is required to prove that the trustee agrees to the relationship. Not required when creating a default pairing with Customer Care."},"enabled":{"type":"boolean","description":"If disabled no trustee user will have access, even if they were previously added."},"users":{"type":"array","description":"The list of users and their roles to which access will be granted. The users are from the trustee and the roles are from the trustor. If no users are specified, at least one group is required.","items":{"$ref":"#/definitions/TrustMemberCreate"}},"groups":{"type":"array","description":"The list of groups and their roles to which access will be granted. The groups are from the trustee and the roles are from the trustor. If no groups are specified, at least one user is required.","items":{"$ref":"#/definitions/TrustMemberCreate"}},"dateExpired":{"type":"string","format":"date-time","description":"The expiration date of the trust. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"EstimatedWaitTimePredictions":{"type":"object","required":["results"],"properties":{"results":{"type":"array","description":"Returned upon a successful estimated wait time request.","items":{"$ref":"#/definitions/PredictionResults"}}}},"PredictionResults":{"type":"object","required":["estimatedWaitTimeSeconds","formula"],"properties":{"intent":{"type":"string","description":"Indicates the media type scope of this estimated wait time","enum":["ALL","CALL","CALLBACK","CHAT","EMAIL","SOCIALEXPRESSION","VIDEOCOMM","MESSAGE"]},"formula":{"type":"string","description":"Indicates the estimated wait time Formula","enum":["BEST","SIMPLE","ABANDON","PATIENCE_ABANDON"]},"estimatedWaitTimeSeconds":{"type":"integer","format":"int32","description":"Estimated wait time in seconds"}}},"UcUserPresence":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"userId":{"type":"string","description":"User ID of the associated Genesys Cloud user."},"source":{"type":"string","description":"Deprecated - The sourceID field should be used as a replacement."},"sourceId":{"type":"string","description":"The registered source ID from where the presence was set"},"presenceDefinition":{"$ref":"#/definitions/PresenceDefinition"},"message":{"type":"string"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Presence from a given source for a user"},"MutableUserPresence":{"type":"object","properties":{"id":{"type":"string","description":"The user's id"},"name":{"type":"string"},"source":{"type":"string","description":"Deprecated - The sourceID field should be used as a replacement."},"sourceId":{"type":"string","description":"Represents the ID of a registered source"},"primary":{"type":"boolean","description":"A boolean used to tell whether or not to set this presence source as the primary on a PATCH"},"presenceDefinition":{"$ref":"#/definitions/PresenceDefinition"},"message":{"type":"string"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OrganizationPresence":{"type":"object","required":["languageLabels"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"languageLabels":{"type":"object","description":"The label used for the system presence in each specified language","additionalProperties":{"type":"string"}},"systemPresence":{"type":"string"},"deactivated":{"type":"boolean"},"primary":{"type":"boolean"},"createdBy":{"$ref":"#/definitions/User"},"createdDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"$ref":"#/definitions/User"},"modifiedDate":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OrganizationPresenceEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/OrganizationPresence"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"OrganizationPresenceDefinition":{"type":"object","required":["languageLabels"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string","description":"The type of definition","enum":["System","User"]},"languageLabels":{"type":"object","description":"The label used for the definition in each specified language","additionalProperties":{"type":"string"}},"systemPresence":{"type":"string","enum":["Available","Away","Busy","Offline","Idle","OnQueue","Meal","Training","Meeting","Break"]},"divisionId":{"type":"string"},"deactivated":{"type":"boolean"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OrganizationPresenceDefinitionEntityListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/OrganizationPresenceDefinition"}},"selfUri":{"type":"string","format":"uri"}}},"PresenceSettings":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"restorePresenceSettings":{"description":"The settings for the restore presence feature","$ref":"#/definitions/RestorePresenceSettings"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RestorePresenceSettings":{"type":"object","required":["enabled","restoreOnQueueEnabled","restoreTimeMilliseconds"],"properties":{"enabled":{"type":"boolean","description":"Whether the restore presence feature is enabled"},"restoreTimeMilliseconds":{"type":"integer","format":"int64","description":"How many milliseconds the presence will be restored within"},"restoreOnQueueEnabled":{"type":"boolean","description":"Whether the ON_QUEUE presence will be restored"}}},"Source":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the source"},"description":{"type":"string","description":"The description of the source"},"type":{"type":"string","description":"The type of 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"providerType":{"type":"string","enum":["EDGE","CHAT","EMAIL","SCREEN_RECORDING","PUREENGAGE","PURECONNECT"]},"mediaSizeBytes":{"type":"integer","format":"int64"},"mediaType":{"type":"string","enum":["CALL","CHAT","EMAIL","SCREEN"]},"mediaSubtype":{"type":"string","enum":["Trunk","Station","Consult","Screen"]},"mediaSubject":{"type":"string"},"fileState":{"type":"string","enum":["ARCHIVED","AVAILABLE","DELETED","RESTORED","RESTORING","UPLOADING"]},"providerEndpoint":{"$ref":"#/definitions/Endpoint"},"recording":{"$ref":"#/definitions/Recording"},"orphanStatus":{"type":"string","description":"The status of the orphaned recording's conversation.","enum":["NO_CONVERSATION","UNKNOWN_CONVERSATION","CONVERSATION_NOT_COMPLETE","CONVERSATION_NOT_EVALUATED","EVALUATED"]},"sourceOrphaningId":{"type":"string","description":"An identifier used during recovery operations by the supplying hybrid platform to track back and determine which interaction this recording is associated with"},"region":{"type":"string","enum":["af-south-1","ap-east-1","ap-northeast-1","ap-northeast-2","ap-northeast-3","ap-south-1","ap-southeast-1","ap-southeast-2","ap-southeast-3","ca-central-1","eu-central-1","eu-central-2","eu-west-1","eu-west-2","eu-west-3","me-central-1","sa-east-1","us-east-1","us-west-2"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"OrphanUpdateRequest":{"type":"object","properties":{"archiveDate":{"type":"string","format":"date-time","description":"The orphan recording's archive date. 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If not present, the conversationId will be deduced from the recording media."}}},"OrphanRecordingListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/OrphanRecording"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"PublishForm":{"type":"object","required":["id","published"],"properties":{"published":{"type":"boolean","description":"Is this form published"},"id":{"type":"string","description":"Unique Id for this version of this form"}}},"SurveyFormEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/SurveyForm"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"RecordingMetadata":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"conversationId":{"type":"string"},"path":{"type":"string"},"startTime":{"type":"string","description":"The start time of the recording for screen recordings. Null for other types."},"endTime":{"type":"string"},"media":{"type":"string","description":"The type of media that the recording is. At the moment that could be audio, chat, email, or message."},"mediaSubtype":{"type":"string","description":"The recording media subtype.","enum":["Trunk","Station","Consult","Screen"]},"mediaSubject":{"type":"string","description":"The recording media subject."},"annotations":{"type":"array","description":"Annotations that belong to the recording. Populated when recording filestate is AVAILABLE.","items":{"$ref":"#/definitions/Annotation"}},"fileState":{"type":"string","description":"Represents the current file state for a recording. Examples: Uploading, Archived, etc","enum":["ARCHIVED","AVAILABLE","DELETED","RESTORED","RESTORING","UPLOADING","ERROR"]},"restoreExpirationTime":{"type":"string","format":"date-time","description":"The amount of time a restored recording will remain restored before being archived again. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"archiveDate":{"type":"string","format":"date-time","description":"The date the recording will be archived. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"archiveMedium":{"type":"string","description":"The type of archive medium used. Example: CloudArchive","enum":["CLOUDARCHIVE"]},"deleteDate":{"type":"string","format":"date-time","description":"The date the recording will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportDate":{"type":"string","format":"date-time","description":"The date the recording will be exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportedDate":{"type":"string","format":"date-time","description":"The date the recording was exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"maxAllowedRestorationsForOrg":{"type":"integer","format":"int32","description":"How many archive restorations the organization is allowed to have."},"remainingRestorationsAllowedForOrg":{"type":"integer","format":"int32","description":"The remaining archive restorations the organization has."},"sessionId":{"type":"string","description":"The session id represents an external resource id, such as email, call, chat, etc"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RecordingRetention":{"type":"object","properties":{"conversationId":{"type":"string"},"recordingId":{"type":"string"},"archiveDate":{"type":"string","format":"date-time","description":"The date the recording will be archived. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"archiveMedium":{"type":"string","description":"The type of archive medium used. Example: CloudArchive","enum":["CLOUDARCHIVE"]},"deleteDate":{"type":"string","format":"date-time","description":"The date the recording will be deleted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportDate":{"type":"string","format":"date-time","description":"The date the recording will be exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"exportedDate":{"type":"string","format":"date-time","description":"The date the recording was exported. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"creationTime":{"type":"string","format":"date-time","description":"The creation time of the recording. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"RecordingRetentionCursorEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/RecordingRetention"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"FailedRecordingEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/RecordingJobFailedRecording"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"RecordingJobFailedRecording":{"type":"object","properties":{"conversation":{"description":"Conversation","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"},"recording":{"description":"Recording","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"}}},"RecordingJob":{"type":"object","required":["state"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"state":{"type":"string","description":"The current state of the job.","enum":["FULFILLED","PENDING","READY","PROCESSING","CANCELLED","FAILED"]},"recordingJobsQuery":{"description":"Original query of the job.","readOnly":true,"$ref":"#/definitions/RecordingJobsQuery"},"dateCreated":{"type":"string","format":"date-time","description":"Date when the job was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"totalConversations":{"type":"integer","format":"int32","description":"Total number of conversations affected.","readOnly":true},"totalRecordings":{"type":"integer","format":"int32","description":"Total number of recordings affected.","readOnly":true},"totalSkippedRecordings":{"type":"integer","format":"int32","description":"Total number of recordings that have been skipped.","readOnly":true},"totalFailedRecordings":{"type":"integer","format":"int32","description":"Total number of recordings that the bulk job failed to process.","readOnly":true},"totalProcessedRecordings":{"type":"integer","format":"int32","description":"Total number of recordings have been processed.","readOnly":true},"percentProgress":{"type":"integer","format":"int32","description":"Progress in percentage based on the number of recordings","readOnly":true},"errorMessage":{"type":"string","description":"Error occurred during the job execution","readOnly":true},"failedRecordings":{"type":"string","description":"Get IDs of recordings that the bulk job failed for","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"user":{"description":"Details of the user created the job","readOnly":true,"$ref":"#/definitions/AddressableEntityRef"}}},"RecordingJobsQuery":{"type":"object","required":["action"],"properties":{"action":{"type":"string","description":"Operation to perform bulk task. If the operation will cause the delete date of a recording to be older than the export date, the export date will be adjusted to the delete date.","enum":["ARCHIVE","DELETE","EXPORT"]},"actionDate":{"type":"string","format":"date-time","description":"The date when the action will be performed. If screenRecordingActionDate is also provided, this value is only used for non-screen recordings. Otherwise this value is used for all recordings. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"actionAge":{"type":"integer","format":"int32","description":"The number of days after each recording's creation date when the action will be performed. If screenRecordingActionAge is also provided, this value is only used for non-screen recordings. Otherwise this value is used for all recordings."},"screenRecordingActionDate":{"type":"string","format":"date-time","description":"The date when the action will be performed for screen recordings. If this is provided then includeScreenRecordings must be true. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"screenRecordingActionAge":{"type":"integer","format":"int32","description":"The number of days after each screen recording's creation date when the action will be performed. If this is provided then includeScreenRecordings must be true."},"integrationId":{"type":"string","description":"IntegrationId to Access AWS S3 bucket for bulk recording exports. This field is required and used only for EXPORT action."},"includeRecordingsWithSensitiveData":{"type":"boolean","description":"Whether to include recordings with PCI DSS and/or PII data, default value = false "},"includeScreenRecordings":{"type":"boolean","description":"Whether to include Screen recordings for the action, default value = true "},"clearExport":{"type":"boolean","description":"For DELETE action, setting this to true will clear any pending exports for recordings. This field is only used for DELETE action. Default value = false"},"conversationQuery":{"description":"Conversation Query. Note: After the recording is created, it might take up to 48 hours for the recording to be included in the submitted job query. This result depends on the analytics data lake job completion. See also: https://developer.genesys.cloud/analyticsdatamanagement/analytics/jobs/conversation-details-job#data-availability.This is supported only when querying for conversations up to and including 5 years old.","$ref":"#/definitions/AsyncConversationQuery"},"agedConversationInterval":{"type":"string","description":"As an alternative to conversationQuery, specify the date and time range of conversations that are older than 5 years to query.Results will include all conversations that had activity during the interval. This is supported only when querying for conversations older than 5 years;conversationQuery must not be provided when this is provided. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss.Interval duration must not exceed 6 months. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}}},"ExecuteRecordingJobsQuery":{"type":"object","required":["state"],"properties":{"state":{"type":"string","description":"The desired state for the job to be set to.","enum":["PROCESSING"]}}},"RecordingJobEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/RecordingJob"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"RecordingSettings":{"type":"object","properties":{"maxSimultaneousStreams":{"type":"integer","format":"int32","description":"Maximum number of simultaneous screen recording streams"},"maxConfigurableScreenRecordingStreams":{"type":"integer","format":"int32","description":"Upper limit that maxSimultaneousStreams can be configured"},"regionalRecordingStorageEnabled":{"type":"boolean","description":"Store call recordings in the region where they are intended to be recorded, otherwise in the organization's home region"},"recordingPlaybackUrlTtl":{"type":"integer","format":"int32","description":"The duration in minutes for which the generated URL for recording playback remains valid.The default duration is set to 60 minutes, with a minimum allowable duration of 2 minutes and a maximum of 60 minutes."},"recordingBatchDownloadUrlTtl":{"type":"integer","format":"int32","description":"The duration in minutes for which the generated URL for recording batch download remains valid.The default duration is set to 60 minutes, with a minimum allowable duration of 2 minutes and a maximum of 60 minutes."}}},"RecordingUploadReport":{"type":"object","properties":{"id":{"type":"string","description":"The report id."},"name":{"type":"string"},"state":{"type":"string","description":"The current status of the upload report.","enum":["InProgress","Completed","Failed"]},"signedUrl":{"type":"string","description":"For COMPLETED tasks, the signed url to download the report."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RecordingUploadReportRequest":{"type":"object","required":["dateSince"],"properties":{"dateSince":{"type":"string","format":"date-time","description":"Report will include uploads since this date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"uploadStatus":{"type":"string","description":"Report will include uploads with this status","enum":["Pending","Success","Failure","WaitForConversation"]}}},"ScreenRecordingMetaData":{"type":"object","properties":{"trackId":{"type":"string"},"mediaId":{"type":"string"},"screenId":{"type":"string"},"originX":{"type":"integer","format":"int32"},"originY":{"type":"integer","format":"int32"},"primary":{"type":"boolean"},"main":{"type":"boolean"}}},"ScreenRecordingMetaDataRequest":{"type":"object","properties":{"participantJid":{"type":"string"},"roomId":{"type":"string"},"metaData":{"type":"array","items":{"$ref":"#/definitions/ScreenRecordingMetaData"}}}},"ScreenRecordingActiveSessions":{"type":"object","properties":{"count":{"type":"integer","format":"int32","description":"Current concurrent active screen recordings count for organization"}}},"ScreenRecordingSessionRequest":{"type":"object","properties":{"state":{"type":"string","description":"The screen recording session's state. Values can be: 'stopped'","enum":["STOPPED"]},"archiveDate":{"type":"string","format":"date-time","description":"The screen recording session's archive date. Must be greater than 1 day from now if set. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"deleteDate":{"type":"string","format":"date-time","description":"The screen recording session's delete date. Must be greater than archiveDate if set, otherwise one day from now. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"ScreenRecordingSession":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"$ref":"#/definitions/User"},"communicationId":{"type":"string","description":"The id of the communication that is being recorded on the conversation"},"conversation":{"$ref":"#/definitions/Conversation"},"startTime":{"type":"string","format":"date-time","description":"Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ScreenRecordingSessionListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ScreenRecordingSession"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"AcknowledgeScreenRecordingRequest":{"type":"object","properties":{"participantJid":{"type":"string"},"roomId":{"type":"string"},"conversationId":{"type":"string"}}},"SurveyFormAndScoringSet":{"type":"object","properties":{"surveyForm":{"$ref":"#/definitions/SurveyForm"},"answers":{"$ref":"#/definitions/SurveyScoringSet"}}},"AlertNotification":{"type":"object","required":["notificationTypes","recipient"],"properties":{"recipient":{"type":"string","description":"The entity to receive the notification."},"notificationTypes":{"type":"array","description":"The notification types the user will receive.","uniqueItems":true,"items":{"type":"string","enum":["Sms","Device","Email","Push"]}},"locale":{"type":"string","description":"The locale whose language will be used when sending alerts. Locale should be in theformat language_COUNTRY where language is always lower case and country is always upper case."}}},"AlertRuleProperties":{"type":"object","required":["type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the object.","readOnly":true},"type":{"type":"string","description":"The type of rule being alerted.","readOnly":true,"enum":["ConversationMetrics","UserPresence","WorkforceManagement","Unknown"]}}},"AlertSummary":{"type":"object","required":["entities","entitiesAreTeamMembers","metricType"],"properties":{"entities":{"type":"array","description":"The entities who violated the rule condition over the duration of the alert.","items":{"$ref":"#/definitions/AlertSummaryEntity"}},"conversation":{"description":"The id of the conversation that triggered the alert. Only used for alerts based on instance-based conversation metrics.","$ref":"#/definitions/AddressableEntityRef"},"metricType":{"type":"string","description":"The metric type that is monitored.","enum":["Interval","Instance"]},"entitiesAreTeamMembers":{"type":"boolean","description":"Flag that indicated whether or not the alert is for a rule with a condition for all members of a team."}}},"AlertSummaryEntity":{"type":"object","required":["alerting","entityType"],"properties":{"entityType":{"type":"string","description":"Specifies the type of entity being evaluated","enum":["User","Group","Queue","Team","TeamMembers"]},"user":{"description":"User id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"group":{"description":"Group id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"queue":{"description":"Queue id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"team":{"description":"Team id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"alerting":{"type":"boolean","description":"Flag that indicated if the entity is current causing the alert to be triggered"}}},"CommonAlert":{"type":"object","required":["active","conditions","dateMutedUntil","dateSnoozedUntil","dateStart","muted","notifications","rule","snoozed","unread","user","waitBetweenNotificationMs"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"description":"The user who created the rule that triggered the alert.","$ref":"#/definitions/UserReference"},"rule":{"description":"The properties of the rule that triggered the alert.","$ref":"#/definitions/AlertRuleProperties"},"notifications":{"type":"array","description":"The collection of notification methods and the ids of users who were notified by those methods.","uniqueItems":true,"items":{"$ref":"#/definitions/AlertNotification"}},"dateStart":{"type":"string","format":"date-time","description":"The timestamp of when the alert was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateEnd":{"type":"string","format":"date-time","description":"The timestamp of when the alert ended. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"active":{"type":"boolean","description":"Indicates if an alert is currently active."},"unread":{"type":"boolean","description":"Indicates if an alert has not been read."},"waitBetweenNotificationMs":{"type":"integer","format":"int64","description":"The amount of time to wait between notification. Time is in milliseconds."},"muted":{"type":"boolean","description":"Flag indicating if the alert is in a muted state."},"snoozed":{"type":"boolean","description":"Flag indicating if the alert is in a snoozed state."},"dateMutedUntil":{"type":"string","format":"date-time","description":"Timestamp of when the mute status of the alert should end. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateSnoozedUntil":{"type":"string","format":"date-time","description":"Timestamp of when the snooze status of the alert should end. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"conditions":{"description":"The conditions that make up the rule.","$ref":"#/definitions/CommonRuleConditions"},"conversationId":{"type":"string","description":"The id of the conversation instance that caused the alert to trigger."},"alertSummary":{"description":"Summary of the alert status of the entities defined in the conditions. Is set when rule has instance-based or team member based rule predicates","$ref":"#/definitions/AlertSummary"},"ruleUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CommonRuleConditions":{"type":"object","required":["predicates","type"],"properties":{"clauses":{"type":"array","description":"The list of predicates groups to be evaluated","items":{"$ref":"#/definitions/CommonRuleConditions"}},"predicates":{"type":"array","description":"The list of rule metric predicates to be evaluated.","items":{"$ref":"#/definitions/CommonRulePredicate"}},"type":{"type":"string","description":"the logic operator performed.","enum":["And","Or","Not"]},"id":{"type":"string","description":"The id."}}},"CommonRulePredicate":{"type":"object","required":["comparisonOperator","entity","metric","metricType","metricValueType","value"],"properties":{"metricType":{"type":"string","description":"The type of metric being evaluated.","enum":["Interval","Instance"]},"metricValueType":{"type":"string","description":"The type of metric value being evaluated.","enum":["Count","Min","Timer","Max","Percentage","Average","Observation"]},"comparisonOperator":{"type":"string","description":"The comparison operator being performed on the metric.","enum":["Gt","Gte","Lt","Lte","Eq","Ne"]},"value":{"type":"number","format":"double","description":"The value the metric will be compared to."},"status":{"type":"string","description":"The status of the entity corresponding to the metric."},"entity":{"description":"The entity whose metric is being represented.","$ref":"#/definitions/CommonRulePredicateEntity"},"mediaType":{"type":"string","description":"The media type of the conversation the metric describes.","enum":["Voice","Chat","Email","Callback","Message"]},"metric":{"type":"string","description":"The metric being evaluated.","enum":["nAbandon","nConnected","nInteractions","nOffered","nOutbound","nTransferred","serviceLevel","oServiceLevel","oWaiting","tAbandon","tAcw","tAlert","tAnswered","tHandle","tHeldComplete","tTalkComplete","tWait","tTalk","tHeld","tOrganizationPresence","tSystemPresence","tAgentRoutingStatus","oUserRoutingStatuses","oUserPresences","oInteracting","tFlowOut","tAdherenceStatus"]}}},"CommonRulePredicateEntity":{"type":"object","required":["entityType"],"properties":{"entityType":{"type":"string","description":"Specifies the type of entity being evaluated","enum":["User","Group","Queue","Team","TeamMembers"]},"user":{"description":"User id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"group":{"description":"Group id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"queue":{"description":"Queue id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"},"team":{"description":"Team id of the entity being monitored","$ref":"#/definitions/AddressableEntityRef"}}},"AlertRequest":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"The action being taken on the alert.","enum":["Mute","Snooze","Unread"]},"dateStart":{"type":"string","format":"date-time","description":"The start date of the mute/snooze period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateEnd":{"type":"string","format":"date-time","description":"The end date of the mute/snooze period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"unread":{"description":"The fields need for an unread update requests","$ref":"#/definitions/UnreadFields"},"validRequest":{"type":"boolean"}}},"UnreadFields":{"type":"object","required":["state"],"properties":{"state":{"type":"boolean","description":"The new unread state of the alert"}}},"AlertingUnreadStatus":{"type":"object","required":["unread"],"properties":{"unread":{"type":"boolean","description":"True is alert is unread, false if it has not been."}}},"CommonAlertBulkUpdateRequest":{"type":"object","required":["alertIds","type"],"properties":{"type":{"type":"string","description":"The action to take","enum":["Mute","Snooze","Unread"]},"alertIds":{"type":"array","description":"The user supplied alert ids to be muted","uniqueItems":true,"items":{"type":"string"}},"muteSnooze":{"description":"The fields need for a mute or snooze requests","$ref":"#/definitions/MuteSnoozeFields"},"unread":{"description":"The fields need for an unread update requests","$ref":"#/definitions/UnreadFields"}}},"MuteSnoozeFields":{"type":"object","required":["dateEnd","dateStart"],"properties":{"dateStart":{"type":"string","format":"date-time","description":"The start date of the mute/snooze period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateEnd":{"type":"string","format":"date-time","description":"The end date of the mute/snooze period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"AlertListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CommonAlert"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"GetAlertQuery":{"type":"object","required":["queryType","ruleType"],"properties":{"ruleType":{"type":"string","description":"The rule type of the alerts the query will return","enum":["Conversation","Presence","All"]},"queryType":{"type":"string","description":"The type of query being performed.","enum":["Info","Count"]},"alertStatus":{"type":"string","description":"The status of the alerts the query will return.","enum":["Active","Inactive","All"]},"viewedStatus":{"type":"string","description":"The view status of the alerts the query will return.","enum":["Unread","Read","All"]},"pageNumber":{"type":"integer","format":"int32","description":"The page number of the queried response"},"pageSize":{"type":"integer","format":"int32","description":"The number of entities to return of the queried response. The max is 25"},"sortBy":{"type":"string","description":"The field to sort responses by. The accepted choices are Name and DateStart","enum":["Name","DateStart"]},"sortOrder":{"type":"string","description":"The order in which response will be sorted. The accepted choices are Asc and Desc","enum":["Asc","Desc"]}}},"CommonRule":{"type":"object","required":["name","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Name of the rule"},"description":{"type":"string","description":"The description of the rule."},"enabled":{"type":"boolean","description":"Indicates if the rule is enabled."},"notifications":{"type":"array","description":"The alert notification types to trigger when alarm state changes as well as the users they will be sent to.","uniqueItems":true,"items":{"$ref":"#/definitions/AlertNotification"}},"sendExitingAlarmNotifications":{"type":"boolean","description":"Indicates if the alert will send a notification when it is closed."},"waitBetweenNotificationMs":{"type":"integer","format":"int64","description":"The amount of time in milliseconds to wait between notification."},"conditions":{"description":"The set of metric conditions that would trigger an alert.","$ref":"#/definitions/CommonRuleConditions"},"type":{"type":"string","description":"The type of the rule.","enum":["ConversationMetrics","UserPresence","WorkforceManagement","Unknown"]},"inAlarm":{"type":"boolean","description":"Indicates if the rule is in alarm state."},"user":{"description":"The entity that created the rule.","$ref":"#/definitions/UserReference"},"version":{"type":"integer","format":"int32","description":"The current version number of the rule."},"dateCreated":{"type":"string","format":"date-time","description":"The creation date of the rule when the rule was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateLastModified":{"type":"string","format":"date-time","description":"The timestamp of the last update to the rule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ModifiableRuleProperties":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Name of the rule"},"description":{"type":"string","description":"The description of the rule."},"enabled":{"type":"boolean","description":"Indicates if the rule is enabled."},"notifications":{"type":"array","description":"The alert notification types to trigger when alarm state changes as well as the users they will be sent to.","uniqueItems":true,"items":{"$ref":"#/definitions/AlertNotification"}},"sendExitingAlarmNotifications":{"type":"boolean","description":"Indicates if the alert will send a notification when it is closed."},"waitBetweenNotificationMs":{"type":"integer","format":"int64","description":"The amount of time in milliseconds to wait between notification."},"conditions":{"description":"The set of metric conditions that would trigger an alert.","$ref":"#/definitions/CommonRuleConditions"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CommonRuleBulkUpdateNotificationsRequest":{"type":"object","required":["ruleIds"],"properties":{"ruleIds":{"type":"array","description":"The user supplied rules ids to be updated","uniqueItems":true,"items":{"type":"string"}},"properties":{"description":"The rule properties to be updated","$ref":"#/definitions/ModifiableRuleProperties"},"typesToAdd":{"type":"array","description":"Collection of alerting notification types to add for all entities in the rules","uniqueItems":true,"items":{"type":"string","enum":["Sms","Device","Email","Push"]}},"typesToRemove":{"type":"array","description":"Collection of alerting notification types to remove for all entities in the rules","uniqueItems":true,"items":{"type":"string","enum":["Sms","Device","Email","Push"]}}}},"CommonRuleBulkDeleteRequest":{"type":"object","required":["ruleIds"],"properties":{"ruleIds":{"type":"array","description":"The user supplied rule ids to be deleted","items":{"type":"string"}}}},"CommonRuleContainer":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/CommonRule"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"GetRulesQuery":{"type":"object","required":["queryType","ruleType"],"properties":{"ruleType":{"type":"string","description":"The rule type of the alerts the query will return","enum":["Conversation","Presence","All"]},"queryType":{"type":"string","description":"The type of query being performed.","enum":["Info","Count"]},"enabledType":{"type":"string","description":"The state of the rule the query will return. The accepted choices are Enabled, Disabled, or All","enum":["Enabled","Disabled","All"]},"pageNumber":{"type":"integer","format":"int32","description":"The page number of the queried response"},"pageSize":{"type":"integer","format":"int32","description":"The number of entities to return of the queried response. The max is 25"},"sortBy":{"type":"string","description":"The field to sort responses by. The accepted choices are Name and DateStart","enum":["Name","DateCreated"]},"sortOrder":{"type":"string","description":"The order in which response will be sorted. The accepted choices are Asc and Desc","enum":["Asc","Desc"]},"ruleName":{"type":"string","description":"The name of the rule being queries."},"nameSearchType":{"type":"string","description":"Specifies how strict the name search needs to be. Expected values are Exact and Contains if querying by name.","enum":["Exact","Contains","Unknown"]}}},"Library":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The library name."},"version":{"type":"integer","format":"int32","description":"Current version for this resource."},"createdBy":{"description":"User that created the library.","readOnly":true,"$ref":"#/definitions/User"},"dateCreated":{"type":"string","format":"date-time","description":"The date and time the response was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"responseType":{"type":"string","description":"This value is deprecated. Responses representing message templates may be added to any library.","enum":["MessagingTemplate","CampaignSmsTemplate","CampaignEmailTemplate","Footer"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"LibraryEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Library"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"LibraryBatchRequest":{"type":"object","required":["libraryIds"],"properties":{"libraryIds":{"type":"array","description":"List of Library IDs","items":{"type":"string"}}}},"Button":{"type":"object","properties":{}},"FooterTemplate":{"type":"object","properties":{"type":{"type":"string","description":"Specifies the type represented by Footer.","enum":["Signature"]},"applicableResources":{"type":"array","description":"Specifies the canned response template where the footer can be used.","items":{"type":"string","enum":["Campaign"]}}},"description":"The Footer template identifies the Footer type and its footerUsage"},"MessageFooter":{"type":"object","properties":{}},"MessageHeader":{"type":"object","properties":{}},"MessagingTemplate":{"type":"object","properties":{"whatsApp":{"description":"Defines a messaging template for a WhatsApp messaging channel","$ref":"#/definitions/WhatsAppDefinition"}},"description":"The messaging template identifies a structured message templates supported by a messaging channel."},"Response":{"type":"object","required":["libraries","texts"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"version":{"type":"integer","format":"int32","description":"Version number required for updates."},"libraries":{"type":"array","description":"One or more libraries response is associated with.","items":{"$ref":"#/definitions/DomainEntityRef"}},"texts":{"type":"array","description":"One or more texts associated with the response.","items":{"$ref":"#/definitions/ResponseText"}},"createdBy":{"description":"User that created the response","readOnly":true,"$ref":"#/definitions/User"},"dateCreated":{"type":"string","format":"date-time","description":"The date and time the response was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"interactionType":{"type":"string","description":"The interaction type for this response.","enum":["chat","email","twitter"]},"substitutions":{"type":"array","description":"Details about any text substitutions used in the texts for this response.","items":{"$ref":"#/definitions/ResponseSubstitution"}},"substitutionsSchema":{"description":"Metadata about the text substitutions in json schema format.","$ref":"#/definitions/JsonSchemaDocument"},"responseType":{"type":"string","description":"The response type represented by the response.","enum":["MessagingTemplate","CampaignSmsTemplate","CampaignEmailTemplate","Footer"]},"messagingTemplate":{"description":"An optional messaging template definition for responseType.MessagingTemplate.","$ref":"#/definitions/MessagingTemplate"},"assets":{"type":"array","description":"Assets used in the response","items":{"$ref":"#/definitions/AddressableEntityRef"}},"footer":{"description":"Footer template definition for responseType.Footer.","$ref":"#/definitions/FooterTemplate"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Contains information about a response."},"ResponseEntityList":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Response"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}},"description":"Query result list"},"ResponseQueryResults":{"type":"object","required":["results"],"properties":{"results":{"description":"Contains the query results","$ref":"#/definitions/ResponseEntityList"}},"description":"Used to return response query results"},"ResponseSubstitution":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"Response substitution identifier."},"description":{"type":"string","description":"Response substitution description."},"defaultValue":{"type":"string","description":"Response substitution default value."}},"description":"Contains information about the substitutions associated with a response."},"ResponseText":{"type":"object","required":["content"],"properties":{"content":{"type":"string","description":"Response text content."},"contentType":{"type":"string","description":"Response text content type.","enum":["text/plain","text/html"]},"type":{"type":"string","description":"Response text type.","enum":["body","subject"]}},"description":"Contains information about the text associated with a response."},"WhatsAppDefinition":{"type":"object","required":["language","name"],"properties":{"name":{"type":"string","description":"The messaging template name."},"namespace":{"type":"string","description":"The messaging template namespace."},"language":{"type":"string","description":"The messaging template language configured for this template. This is a WhatsApp specific value. For example, 'en_US'"}},"description":"A WhatsApp messaging template definition as defined in the WhatsApp Business Manager"},"ResponseFilter":{"type":"object","required":["name","operator","values"],"properties":{"name":{"type":"string","description":"Field to filter on. Allowed values are 'name', 'libraryId', 'text.contentType', 'messagingTemplate' and 'responseType'"},"operator":{"type":"string","description":"Filter operation: IN, EQUALS, NOTEQUALS.","enum":["IN","EQUALS","NOTEQUALS"]},"values":{"type":"array","description":"Values to filter on. If name is 'responseType' then allowed values are 'CampaignSmsTemplate', 'CampaignEmailTemplate', 'Footer' and 'Signature'","items":{"type":"string"}}},"description":"Used to filter response queries"},"ResponseQueryRequest":{"type":"object","properties":{"queryPhrase":{"type":"string","description":"Query phrase to search response text and name. If not set will match all."},"pageSize":{"type":"integer","format":"int32","description":"The maximum number of hits to return. Default: 25, Maximum: 500."},"pageNumber":{"type":"integer","format":"int32","description":"Page Number"},"filters":{"type":"array","description":"Filter the query results.","items":{"$ref":"#/definitions/ResponseFilter"}}},"description":"Used to query for responses"},"ResponseEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Response"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"ResponseAsset":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"contentLength":{"type":"integer","format":"int64","description":"response asset size in bytes"},"contentLocation":{"type":"string","description":"response asset location."},"contentType":{"type":"string","description":"MIME type of response asset"},"dateCreated":{"type":"string","format":"date-time","description":"Created date of the response asset. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"createdBy":{"description":"User who created the response asset","$ref":"#/definitions/DomainEntityRef"},"dateModified":{"type":"string","format":"date-time","description":"Last modified date of the response asset. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"User who last modified the response asset","$ref":"#/definitions/DomainEntityRef"},"responses":{"type":"array","description":"Canned responses actively using this asset","items":{"$ref":"#/definitions/DomainEntityRef"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ResponseAssetRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the file to upload. It must not start with a dot and not end with a forward slash. Whitespace and the following characters are not allowed: \\{^}%`]\">[~<#|"},"divisionId":{"type":"string","description":"Division to associate to this asset. Can only be used with this division."}}},"ResponseAssetStatus":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"Upload status of the asset","readOnly":true,"enum":["InProgress","Uploaded","Failed"]},"errorCode":{"type":"string","description":"Error code. Used for localization","readOnly":true},"errorMessage":{"type":"string","description":"Error message that explains upload failure status ","readOnly":true}}},"CreateResponseAssetResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"url":{"type":"string","description":"Pre-signed URL to PUT the file to","readOnly":true},"headers":{"type":"object","description":"Required headers when uploading a file through PUT request to the URL","readOnly":true,"additionalProperties":{"type":"string"}}}},"CreateResponseAssetRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the file to upload. It must not start with a dot and not end with a forward slash. Whitespace and the following characters are not allowed: \\{^}%`]\">[~<#|"},"divisionId":{"type":"string","description":"Division to associate to this asset. Can only be used with this division."},"contentMd5":{"type":"string","description":"Content MD-5 of the file to upload"}}},"ResponseAssetSearchResults":{"type":"object","properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/ResponseAsset"}}}},"ResponseAssetFilter":{"type":"object","properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types. Accepts numbers and date in ISO8601 format"},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types. Accepts numbers and date in ISO8601 format"},"fields":{"type":"array","description":"Field name to search against. Allowed Values: divisionId, name, contentLength, contentType, dateCreated","items":{"type":"string"}},"value":{"type":"string","description":"A value for the search to match against"},"type":{"type":"string","description":"How to apply this search criteria against other criteria. Filter type supported for each field:- name:[STARTS_WITH, TERM], divisionId:[TERM, TERMS], contentLength:[RANGE, GREATER_THAN_EQUAL_TO, LESS_THAN_EQUAL_TO], contentType:[STARTS_WITH, TERM] dateCreated:[DATE_RANGE]","enum":["TERM","TERMS","STARTS_WITH","RANGE","GREATER_THAN_EQUAL_TO","LESS_THAN_EQUAL_TO","DATE_RANGE"]}}},"ResponseAssetSearchRequest":{"type":"object","required":["query"],"properties":{"pageSize":{"type":"integer","format":"int32","description":"The number of results per page. Default: 25, Maximum: 100."},"pageNumber":{"type":"integer","format":"int32","description":"The page of resources you want to retrieve"},"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"query":{"type":"array","description":"Filter the query results.","items":{"$ref":"#/definitions/ResponseAssetFilter"}}}},"AvailableMediaType":{"type":"object","properties":{"mediaType":{"type":"string","description":"Name of the available media type"},"availableSubTypes":{"type":"array","description":"List of available subtypes for this media type","items":{"type":"string"}}}},"AvailableMediaTypeEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AvailableMediaType"}}}},"ComparisonPeriod":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"kpi":{"type":"string","description":"Key Performance Indicator optimised during the comparison period.","readOnly":true},"dateStarted":{"type":"string","format":"date-time","description":"Start date of the comparison period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateEnded":{"type":"string","format":"date-time","description":"End date of the comparison period. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"percentageBenefit":{"type":"number","format":"double","description":"The percentage benefit on this queue for the duration of the comparison period","readOnly":true},"kpiResults":{"type":"array","description":"KPI results for each metric","readOnly":true,"items":{"$ref":"#/definitions/KpiResult"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ComparisonPeriodListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/ComparisonPeriod"}},"selfUri":{"type":"string","format":"uri"}}},"KpiResult":{"type":"object","properties":{"kpiTotalOn":{"type":"integer","format":"int64","description":"Absolute metric (in which the KPI is based) total for the interactions handled by predictive routing (GPR was on)","readOnly":true},"kpiTotalOff":{"type":"integer","format":"int64","description":"Absolute metric (in which the KPI is based) total for the interactions not routed by predictive routing (GPR was off)","readOnly":true},"interactionCountOn":{"type":"integer","format":"int64","description":"Total interactions handled by predictive routing (GPR was on)","readOnly":true},"interactionCountOff":{"type":"integer","format":"int64","description":"Total interactions not routed by predictive routing (GPR was off)","readOnly":true},"mediaType":{"type":"string","description":"Media type used for the KPI","readOnly":true,"enum":["voice","email","message"]},"percentageBenefit":{"type":"number","format":"double","description":"The percentage benefit for this media type for the duration of the comparison period","readOnly":true}}},"QueueEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Queue"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"QueueRequest":{"type":"object","required":["name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The queue name"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/WritableDivision"},"description":{"type":"string","description":"The queue description."},"dateCreated":{"type":"string","format":"date-time","description":"The date the queue was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the queue. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"type":"string","description":"The ID of the user that last modified the queue."},"createdBy":{"type":"string","description":"The ID of the user that created the queue."},"memberCount":{"type":"integer","format":"int32","description":"The total number of members in the queue.","readOnly":true},"userMemberCount":{"type":"integer","format":"int32","description":"The number of user members (i.e., non-group members) in the queue.","readOnly":true},"joinedMemberCount":{"type":"integer","format":"int32","description":"The number of joined members in the queue.","readOnly":true},"mediaSettings":{"description":"The media settings for the queue.","$ref":"#/definitions/QueueMediaSettings"},"routingRules":{"type":"array","description":"The routing rules for the queue, used for Preferred Agent Routing.","items":{"$ref":"#/definitions/RoutingRule"}},"conditionalGroupRouting":{"description":"The Conditional Group Routing settings for the queue.","$ref":"#/definitions/ConditionalGroupRouting"},"bullseye":{"description":"The bullseye settings for the queue.","$ref":"#/definitions/Bullseye"},"scoringMethod":{"type":"string","description":"The Scoring Method for the queue","enum":["TimestampAndPriority","PriorityOnly"]},"acwSettings":{"description":"The ACW settings for the queue.","$ref":"#/definitions/AcwSettings"},"skillEvaluationMethod":{"type":"string","description":"The skill evaluation method to use when routing conversations.","enum":["NONE","BEST","ALL"]},"memberGroups":{"type":"array","description":"The groups of agents associated with the queue, if any. Queue membership will update to match group membership changes.","uniqueItems":true,"items":{"$ref":"#/definitions/MemberGroup"}},"queueFlow":{"description":"The in-queue flow to use for call conversations waiting in queue.","$ref":"#/definitions/DomainEntityRef"},"emailInQueueFlow":{"description":"The in-queue flow to use for email conversations waiting in queue.","$ref":"#/definitions/DomainEntityRef"},"messageInQueueFlow":{"description":"The in-queue flow to use for message conversations waiting in queue.","$ref":"#/definitions/DomainEntityRef"},"whisperPrompt":{"description":"The prompt used for whisper on the queue, if configured.","$ref":"#/definitions/DomainEntityRef"},"onHoldPrompt":{"description":"The audio to be played when calls on this queue are on hold. If not configured, the default on-hold music will play.","$ref":"#/definitions/DomainEntityRef"},"autoAnswerOnly":{"type":"boolean","description":"Specifies whether the configured whisper should play for all ACD calls, or only for those which are auto-answered."},"cannedResponseLibraries":{"description":"Canned response library IDs and mode with which they are associated with the queue","$ref":"#/definitions/CannedResponseLibraries"},"enableTranscription":{"type":"boolean","description":"Indicates whether voice transcription is enabled for this queue."},"enableAudioMonitoring":{"type":"boolean","description":"Indicates whether audio monitoring is enabled for this queue."},"enableManualAssignment":{"type":"boolean","description":"Indicates whether manual assignment is enabled for this queue."},"agentOwnedRouting":{"description":"The Agent Owned Routing settings for the queue","$ref":"#/definitions/AgentOwnedRouting"},"directRouting":{"description":"The Direct Routing settings for the queue","$ref":"#/definitions/DirectRouting"},"callingPartyName":{"type":"string","description":"The name to use for caller identification for outbound calls from this queue."},"callingPartyNumber":{"type":"string","description":"The phone number to use for caller identification for outbound calls from this queue."},"defaultScripts":{"type":"object","description":"The default script Ids for the communication types.","additionalProperties":{"$ref":"#/definitions/Script"}},"outboundMessagingAddresses":{"description":"The messaging addresses for the queue.","$ref":"#/definitions/QueueMessagingAddresses"},"outboundEmailAddress":{"description":"The default email address to use for outbound email from this queue.","$ref":"#/definitions/QueueEmailAddress"},"peerId":{"type":"string","description":"The ID of an associated external queue."},"suppressInQueueCallRecording":{"type":"boolean","description":"Indicates whether recording in-queue calls is suppressed for this queue."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WrapUpCodeReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."}}},"WrapupCodeEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WrapupCode"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"UserQueue":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"The queue description."},"dateCreated":{"type":"string","format":"date-time","description":"The date the queue was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The date of the last modification to the queue. Date time is represented as an ISO-8601 string. 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Set by the service provider. \"caseExact\" is set to \"true\". \"mutability\" is set to \"readOnly\". \"returned\" is set to \"always\".","readOnly":true},"schemas":{"type":"array","description":"The list of supported schemas.","readOnly":true,"items":{"type":"string"}},"name":{"type":"string","description":"The name of the resource type.","readOnly":true},"description":{"type":"string","description":"The description of the resource type.","readOnly":true},"schema":{"type":"string","description":"The URI of the primary or base schema for the resource type.","readOnly":true},"schemaExtensions":{"type":"array","description":"The list of schema extensions for the resource type.","readOnly":true,"items":{"$ref":"#/definitions/ScimConfigResourceTypeSchemaExtension"}},"endpoint":{"type":"string","description":"The HTTP-addressable endpoint of the resource type. Appears after the base URL.","readOnly":true},"meta":{"description":"The metadata of the SCIM resource. 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See section 3.4.2.2 \"Filtering\" in RFC 7644 for details.","readOnly":true},"mutability":{"type":"string","description":"The circumstances under which an attribute can be defined or redefined. The default is \"readWrite\".","readOnly":true,"enum":["readWrite","readOnly","immutable","writeOnly"]},"returned":{"type":"string","description":"The circumstances under which an attribute and its values are returned in response to a GET, PUT, POST, or PATCH request.","readOnly":true,"enum":["always","never","default","request"]},"uniqueness":{"type":"string","description":"The method by which the service provider enforces the uniqueness of an attribute value. A server can reject a value by returning the HTTP response code 400 (Bad Request). A client can enforce uniqueness to a greater degree than the server provider enforces. 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Only \"location\" and \"resourceType\" are set for \"Schema\" resources.","readOnly":true,"$ref":"#/definitions/ScimMetadata"}},"description":"Defines a SCIM schema."},"ScimV2SchemaListResponse":{"type":"object","properties":{"schemas":{"type":"array","description":"The list of supported schemas.","items":{"type":"string"}},"totalResults":{"type":"integer","format":"int64","description":"The total number of results.","readOnly":true},"startIndex":{"type":"integer","format":"int64","description":"The 1-based index of the first result returned by this request. 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Set by the service provider. \"caseExact\" is set to \"true\". \"mutability\" is set to \"readOnly\". \"returned\" is set to \"always\".","readOnly":true},"schemas":{"type":"array","description":"The list of supported schemas.","readOnly":true,"items":{"type":"string"}},"displayName":{"type":"string","description":"The display name of the group.","readOnly":true},"externalId":{"type":"string","description":"The external ID of the group. Set by the provisioning client. \"caseExact\" is set to \"true\". \"mutability\" is set to \"readWrite\"."},"members":{"type":"array","description":"The list of members in the group.","items":{"$ref":"#/definitions/ScimV2MemberReference"}},"meta":{"description":"The metadata of the SCIM resource. 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Can be \"userId\" or \"groupId\"."},"$ref":{"type":"string","format":"uri","description":"The reference URI of the SCIM resource.","readOnly":true}},"description":"Defines a reference to SCIM group members."},"ScimError":{"type":"object","properties":{"schemas":{"type":"array","description":"The list of schemas for the SCIM error.","readOnly":true,"items":{"type":"string"}},"status":{"type":"string","description":"The HTTP status code returned for the SCIM error.","readOnly":true},"scimType":{"type":"string","description":"The type of SCIM error when httpStatus is a \"400\" error.","readOnly":true,"enum":["invalidFilter","tooMany","uniqueness","mutability","invalidSyntax","invalidPath","noTarget","invalidValue","invalidVers","sensitive"]},"detail":{"type":"string","description":"The detailed description of the SCIM error.","readOnly":true}},"description":"Defines a SCIM error."},"ScimV2PatchOperation":{"type":"object","required":["op"],"properties":{"op":{"type":"string","description":"The PATCH operation to perform.","enum":["add","replace","remove"]},"path":{"type":"string","description":"The attribute path that describes the target of the operation. Required for a \"remove\" operation."},"value":{"description":"The value to set in the path.","$ref":"#/definitions/JsonNode"}},"description":"Defines a SCIM PATCH operation. The path and value follow very specific rules based on operation types. See section 3.5.2 \"Modifying with PATCH\" in RFC 7644 for details."},"ScimV2PatchRequest":{"type":"object","required":["schemas"],"properties":{"schemas":{"type":"array","description":"The list of schemas used in the PATCH request.","items":{"type":"string"}},"Operations":{"type":"array","description":"The list of operations to perform for the PATCH request.","items":{"$ref":"#/definitions/ScimV2PatchOperation"}}},"description":"Defines a SCIM PATCH request. See section 3.5.2 \"Modifying with PATCH\" in RFC 7644 for details."},"ScimServiceProviderConfig":{"type":"object","properties":{"schemas":{"type":"array","description":"The list of supported schemas.","readOnly":true,"items":{"type":"string"}},"documentationUri":{"type":"string","format":"uri","description":"The HTTP-addressable URL that points to the service provider's documentation.","readOnly":true},"patch":{"description":"The \"patch\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigSimpleFeature"},"filter":{"description":"The \"filter\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigFilterFeature"},"etag":{"description":"The \"etag\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigSimpleFeature"},"sort":{"description":"The \"sort\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigSimpleFeature"},"bulk":{"description":"The \"bulk\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigBulkFeature"},"changePassword":{"description":"The \"changePassword\" configuration options.","readOnly":true,"$ref":"#/definitions/ScimServiceProviderConfigSimpleFeature"},"authenticationSchemes":{"type":"array","description":"The list of supported authentication schemes.","readOnly":true,"items":{"$ref":"#/definitions/ScimServiceProviderConfigAuthenticationScheme"}},"meta":{"description":"The metadata of the SCIM resource. Metadata is defined as immutable per SCIM RFC.","readOnly":true,"$ref":"#/definitions/ScimMetadata"}},"description":"Defines a SCIM service provider's configuration."},"ScimServiceProviderConfigAuthenticationScheme":{"type":"object","required":["description","name","type"],"properties":{"name":{"type":"string","description":"The name of the authentication scheme, for example, HTTP Basic.","readOnly":true},"description":{"type":"string","description":"The description of the authentication scheme.","readOnly":true},"specUri":{"type":"string","format":"uri","description":"The HTTP-addressable URL that points to the authentication scheme's specification.","readOnly":true},"documentationUri":{"type":"string","format":"uri","description":"The HTTP-addressable URL that points to the authentication scheme's usage documentation.","readOnly":true},"type":{"type":"string","description":"The type of authentication scheme.","readOnly":true,"enum":["oauth","oauth2","oauthbearertoken","httpbasic","httpdigest"]},"primary":{"type":"boolean","description":"Indicates whether this authentication scheme is the primary method of authentication.","readOnly":true}},"description":"Defines an authentication scheme in the SCIM service provider's configuration."},"ScimServiceProviderConfigBulkFeature":{"type":"object","properties":{"supported":{"type":"boolean","description":"Indicates whether configuration options are supported.","readOnly":true},"maxOperations":{"type":"integer","format":"int32","description":"The maximum number of operations for each bulk request.","readOnly":true},"maxPayloadSize":{"type":"integer","format":"int32","description":"The maximum payload size.","readOnly":true}},"description":"Defines a \"bulk\" request in the SCIM service provider's configuration."},"ScimServiceProviderConfigFilterFeature":{"type":"object","properties":{"supported":{"type":"boolean","description":"Indicates whether configuration options are supported.","readOnly":true},"maxResults":{"type":"integer","format":"int32","description":"The maximum number of results returned from a filtered query.","readOnly":true}},"description":"Defines a \"filter\" request in the SCIM service provider's configuration."},"ScimServiceProviderConfigSimpleFeature":{"type":"object","properties":{"supported":{"type":"boolean","description":"Indicates whether configuration options are supported.","readOnly":true}},"description":"Defines a request in the SCIM service provider's configuration."},"Manager":{"type":"object","properties":{"value":{"type":"string","description":"The ID of the manager."},"$ref":{"type":"string","format":"uri","description":"The reference URI of the manager's user record.","readOnly":true}},"description":"Defines a SCIM manager."},"ScimEmail":{"type":"object","properties":{"value":{"type":"string","description":"The email address. Is immutable if \"type\" is set to \"other\"."},"type":{"type":"string","description":"The type of email address. \"value\" is immutable if \"type\" is set to \"other\".","enum":["work","other"]},"primary":{"type":"boolean","description":"Indicates whether the email address is the primary email address."}},"description":"Defines a SCIM email address."},"ScimGenesysUserExternalId":{"type":"object","required":["authority","value"],"properties":{"authority":{"type":"string","description":"Authority, or scope, of \"externalId\". Allows multiple external identifiers to be defined. Represents the source of the external identifier."},"value":{"type":"string","description":"Identifier of the user in an external system."}},"description":"External Identifiers of user. The external identifier must be unique within the organization and the 'authority'"},"ScimPhoneNumber":{"type":"object","properties":{"value":{"type":"string","description":"The phone number in E.164 or tel URI format, for example, tel:+nnnnnnnn; ext=xxxxx."},"type":{"type":"string","description":"The type of phone number.","enum":["work","work2","work3","work4","home","mobile","other","microsoftteams","zoomphone","eightbyeight"]},"primary":{"type":"boolean","description":"Indicates whether the phone number is the primary phone number."}},"description":"Defines a SCIM phone number."},"ScimUserExtensions":{"type":"object","properties":{"routingSkills":{"type":"array","description":"The list of routing skills assigned to a user. Maximum 50 skills.","items":{"$ref":"#/definitions/ScimUserRoutingSkill"}},"routingLanguages":{"type":"array","description":"The list of routing languages assigned to a user. 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ACD interactions are routed to agents with higher proficiency ratings."}},"description":"The routing language assigned to a user."},"ScimUserRoutingSkill":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The case-sensitive name of a routing skill configured in Genesys Cloud."},"proficiency":{"type":"number","format":"double","description":"A rating from 0.0 to 5.0 that indicates how adept an agent is at a particular skill. 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The response aggregation uses this name."},"type":{"type":"string","description":"The type of aggregation to perform","enum":["COUNT","SUM","AVERAGE","TERM","CONTAINS","STARTS_WITH","ENDS_WITH"]},"value":{"type":"string","description":"A value to use for aggregation"},"size":{"type":"integer","format":"int32","description":"The number aggregations results to return out of the entire result set"},"order":{"type":"array","description":"The order in which aggregation results are sorted","items":{"type":"string","enum":["VALUE_DESC","VALUE_ASC","COUNT_DESC","COUNT_ASC"]}}}},"SearchCriteria":{"type":"object","properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. 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For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"date":{"description":"The PureCloud system date time.","readOnly":true,"$ref":"#/definitions/ServerDate"},"geolocationSettings":{"description":"Geolocation settings for user's organization.","readOnly":true,"$ref":"#/definitions/GeolocationSettings"},"organization":{"description":"Organization details for this user.","readOnly":true,"$ref":"#/definitions/Organization"},"presenceDefinitions":{"type":"array","description":"The first 100 non-divisioned presence definitions for user's organization.","readOnly":true,"items":{"$ref":"#/definitions/OrganizationPresence"}},"divisionedPresenceDefinitions":{"type":"array","description":"The presence definitions that the user has access to","readOnly":true,"items":{"$ref":"#/definitions/OrganizationPresenceDefinition"}},"locationDefinitions":{"type":"array","description":"The first 100 site locations for user's organization","readOnly":true,"items":{"$ref":"#/definitions/LocationDefinition"}},"orgAuthorization":{"type":"array","description":"The first 100 organization roles, with applicable permission policies, for user's organization.","readOnly":true,"items":{"$ref":"#/definitions/DomainOrganizationRole"}},"favorites":{"type":"array","description":"The first 50 favorited users.","readOnly":true,"items":{"$ref":"#/definitions/User"}},"superiors":{"type":"array","description":"The first 50 superiors of this user.","readOnly":true,"items":{"$ref":"#/definitions/User"}},"directReports":{"type":"array","description":"The first 50 direct reports to this user.","readOnly":true,"items":{"$ref":"#/definitions/User"}},"adjacents":{"description":"The first 50 superiors, direct reports, and siblings of this user. Mutually exclusive with superiors and direct reports expands.","readOnly":true,"$ref":"#/definitions/Adjacents"},"routingSkills":{"type":"array","description":"The first 50 routing skills for user's organizations","readOnly":true,"items":{"$ref":"#/definitions/RoutingSkill"}},"fieldConfigs":{"description":"The field config for all entities types of user's organization","readOnly":true,"$ref":"#/definitions/FieldConfigs"},"token":{"description":"Information about the current token","readOnly":true,"$ref":"#/definitions/TokenInfo"},"trustors":{"type":"array","description":"Organizations having this user as a trustee","readOnly":true,"items":{"$ref":"#/definitions/Trustor"}},"orgProducts":{"type":"array","description":"Products enabled in this organization","readOnly":true,"items":{"$ref":"#/definitions/DomainOrganizationProduct"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ChangePasswordRequest":{"type":"object","required":["newPassword"],"properties":{"newPassword":{"type":"string","description":"The new password"}}},"UpdateUser":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"chat":{"$ref":"#/definitions/Chat"},"department":{"type":"string"},"email":{"type":"string"},"primaryContactInfo":{"type":"array","description":"The address(s) used for primary contact. Updates to the corresponding address in the addresses list will be reflected here.","readOnly":true,"items":{"$ref":"#/definitions/Contact"}},"addresses":{"type":"array","description":"Email address, phone number, and/or extension for this user. One entry is allowed per media type","items":{"$ref":"#/definitions/Contact"}},"title":{"type":"string"},"username":{"type":"string"},"preferredName":{"type":"string","description":"Preferred full name of agent"},"manager":{"type":"string"},"images":{"type":"array","items":{"$ref":"#/definitions/Image"}},"version":{"type":"integer","format":"int32","description":"This value should be the current version of the user. The current version can be obtained with a GET on the user before doing a PATCH."},"profileSkills":{"type":"array","description":"Profile skills possessed by the user","items":{"type":"string"}},"locations":{"type":"array","description":"The user placement at each site location.","items":{"$ref":"#/definitions/Location"}},"groups":{"type":"array","description":"The groups the user is a member of","items":{"$ref":"#/definitions/Group"}},"state":{"type":"string","description":"The state of the user. This property can be used to restore a deleted user or transition between active and inactive. If specified, it is the only modifiable field.","enum":["active","inactive","deleted"]},"acdAutoAnswer":{"type":"boolean","description":"The value that denotes if acdAutoAnswer is set on the user"},"certifications":{"type":"array","items":{"type":"string"}},"biography":{"$ref":"#/definitions/Biography"},"employerInfo":{"$ref":"#/definitions/EmployerInfo"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserRoutingLanguagePost":{"type":"object","required":["id","proficiency"],"properties":{"id":{"type":"string","description":"The id of the existing routing language to add to the user"},"proficiency":{"type":"number","format":"double","description":"Proficiency is a rating from 0.0 to 5.0 on how competent an agent is for a particular language. It is used when a queue is set to \"Best available language\" mode to allow acd interactions to target agents with higher proficiency ratings."},"languageUri":{"type":"string","format":"uri","description":"URI to the organization language used by this user language.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents an organization language assigned to a user. When assigning to a user specify the organization langauge id as the id."},"UserLanguageEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserRoutingLanguage"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"UserRoutingSkillPost":{"type":"object","required":["id","proficiency"],"properties":{"id":{"type":"string","description":"The id of the existing routing skill to add to the user"},"proficiency":{"type":"number","format":"double","description":"Proficiency is a rating from 0.0 to 5.0 on how competent an agent is for a particular skill. It is used when a queue is set to \"Best available skills\" mode to allow acd interactions to target agents with higher proficiency ratings."},"skillUri":{"type":"string","format":"uri","description":"URI to the organization skill used by this user skill.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Represents an organization skill assigned to a user. When assigning to a user specify the organization skill id as the id."},"UserSkillEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserRoutingSkill"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"UserSkillGroupEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/SkillGroup"}},"nextUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"}}},"UserState":{"type":"object","properties":{"state":{"type":"string","description":"User's current state.","enum":["active","inactive","deleted"]},"version":{"type":"integer","format":"int32","description":"Version of this user."},"stateChangeReason":{"type":"string","description":"Reason for a change in the user's state.","enum":["Voluntary","Seasonal","Leave","Performance","Conduct","Unknown"]},"stateChangeDate":{"type":"string","format":"date-time","description":"Date that the state was last changed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true}}},"PatchUser":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"preferredName":{"type":"string","description":"Preferred full name of agent"},"acdAutoAnswer":{"type":"boolean","description":"The value that denotes if acdAutoAnswer is set on the user"}}},"CreateUser":{"type":"object","required":["divisionId","email","name"],"properties":{"name":{"type":"string","description":"User's full name"},"department":{"type":"string"},"email":{"type":"string","description":"User's email and username"},"addresses":{"type":"array","description":"Email addresses and phone numbers for this user","items":{"$ref":"#/definitions/Contact"}},"title":{"type":"string"},"password":{"type":"string","description":"User's password"},"divisionId":{"type":"string","description":"The division to which this user will belong"},"state":{"type":"string","description":"Optional initialized state of the user. If not specified, state will be Active if invites are sent, otherwise Inactive.","enum":["active","inactive","deleted"]}}},"UsersSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/User"}}}},"UserSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/UserSearchCriteria"}},"dateFormat":{"type":"string","description":"Set date format for criteria values when using date range search type. Supports Java date format syntax, example yyyy-MM-dd'T'HH:mm:ss.SSSX."},"fields":{"type":"array","description":"Field names to search against","items":{"type":"string"},"x-genesys-search-fields":{"value":["addresses.email","addresses.voice","addresses.address","addresses.voicemailEnabled","chat.jabberId","department","email","username","siteId","manager.id","hr.employeeId","integration","groups.social.id","groups.official.id","groups.distribution.id","state","id","languages.guid","languages.name","languages.namespace","languages.proficiency","name","primaryContactInfo.voice","primaryContactInfo.sms","primaryContactInfo.email","profileSkills","queueMembership.added","queueMembership.joined","routingSkills.guid","routingSkills.name","routingSkills.namespace","routingSkills.proficiency","title","divisionId","teamId"]}},"type":{"type":"string","description":"Search Type","enum":["EXACT","STARTS_WITH","CONTAINS","REGEX","TERM","TERMS","REQUIRED_FIELDS","MATCH_ALL","QUERY_STRING"]}}},"UserSearchRequest":{"type":"object","properties":{"sortOrder":{"type":"string","description":"The sort order for results","enum":["ASC","DESC","SCORE"]},"sortBy":{"type":"string","description":"The field in the resource that you want to sort the results by"},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"},"pageNumber":{"type":"integer","format":"int32","description":"The page of resources you want to retrieve"},"sort":{"type":"array","description":"Multi-value sort order, list of multiple sort values","items":{"$ref":"#/definitions/SearchSort"}},"expand":{"type":"array","description":"Provides more details about a specified resource","items":{"type":"string"}},"query":{"type":"array","items":{"$ref":"#/definitions/UserSearchCriteria"}},"integrationPresenceSource":{"type":"string","description":"Gets an integration presence for users instead of their defaults. This parameter will only be used when presence is provided as an \"expand\". When using this parameter the maximum number of users that can be returned is 100.","enum":["MicrosoftTeams","ZoomPhone","EightByEight"]},"enforcePermissions":{"type":"boolean","description":"This property only applies to api/v2/user/search; when set to true add additional search criteria to filter users by: directory:user:view"}}},"VoicemailCopyRecord":{"type":"object","properties":{"user":{"description":"The user that the voicemail message was copied to/from","readOnly":true,"$ref":"#/definitions/User"},"group":{"description":"The group that the voicemail message was copied to/from","readOnly":true,"$ref":"#/definitions/Group"},"date":{"type":"string","format":"date-time","description":"The date when the voicemail was copied. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true}}},"VoicemailMessage":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"conversation":{"description":"The conversation that the voicemail message is associated with","readOnly":true,"$ref":"#/definitions/Conversation"},"read":{"type":"boolean","description":"Whether the voicemail message is marked as read"},"audioRecordingDurationSeconds":{"type":"integer","format":"int32","description":"The voicemail message's audio recording duration in seconds","readOnly":true},"audioRecordingSizeBytes":{"type":"integer","format":"int64","description":"The voicemail message's audio recording size in bytes","readOnly":true},"transcription":{"type":"string","description":"The transcription of the voicemail's audio","readOnly":true},"createdDate":{"type":"string","format":"date-time","description":"The date the voicemail message was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"modifiedDate":{"type":"string","format":"date-time","description":"The date the voicemail message was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"deletedDate":{"type":"string","format":"date-time","description":"The date the voicemail message deleted property was set to true. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"callerAddress":{"type":"string","description":"The caller address","readOnly":true},"callerName":{"type":"string","description":"Optionally the name of the caller that left the voicemail message if the caller was a known user","readOnly":true},"callerUser":{"description":"Optionally the user that left the voicemail message if the caller was a known user","readOnly":true,"$ref":"#/definitions/User"},"deleted":{"type":"boolean","description":"Whether the voicemail message has been marked as deleted"},"note":{"type":"string","description":"An optional note"},"user":{"description":"The user that the voicemail message belongs to or null which means the voicemail message belongs to a group or queue","readOnly":true,"$ref":"#/definitions/User"},"group":{"description":"The group that the voicemail message belongs to or null which means the voicemail message belongs to a user or queue","readOnly":true,"$ref":"#/definitions/Group"},"queue":{"description":"The queue that the voicemail message belongs to or null which means the voicemail message belongs to a user or group","readOnly":true,"$ref":"#/definitions/Queue"},"copiedFrom":{"description":"Represents where this voicemail message was copied from","readOnly":true,"$ref":"#/definitions/VoicemailCopyRecord"},"copiedTo":{"type":"array","description":"Represents where this voicemail has been copied to","readOnly":true,"items":{"$ref":"#/definitions/VoicemailCopyRecord"}},"deleteRetentionPolicy":{"description":"The retention policy for this voicemail when deleted is set to true","$ref":"#/definitions/VoicemailRetentionPolicy"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"VoicemailMessageEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/VoicemailMessage"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"lastUri":{"type":"string","format":"uri"},"firstUri":{"type":"string","format":"uri"},"selfUri":{"type":"string","format":"uri"},"nextUri":{"type":"string","format":"uri"},"previousUri":{"type":"string","format":"uri"},"pageCount":{"type":"integer","format":"int32"}}},"VoicemailRetentionPolicy":{"type":"object","properties":{"voicemailRetentionPolicyType":{"type":"string","description":"The retention policy type","enum":["RETAIN_INDEFINITELY","RETAIN_WITH_TTL","IMMEDIATE_DELETE"]},"numberOfDays":{"type":"integer","format":"int32","description":"If retentionPolicyType == RETAIN_WITH_TTL, then this value represents the number of days for the TTL"}},"description":"Governs how the voicemail is retained"},"VoicemailGroupPolicy":{"type":"object","properties":{"name":{"type":"string"},"group":{"description":"The group associated with the policy","readOnly":true,"$ref":"#/definitions/Group"},"enabled":{"type":"boolean","description":"Whether voicemail is enabled for the group"},"sendEmailNotifications":{"type":"boolean","description":"Whether email notifications are sent to group members when a new voicemail is received"},"disableEmailPii":{"type":"boolean","description":"Removes any PII from group emails. This is overridden by the analogous organization configuration value. This is always true if HIPAA is enabled or unknown for an organization."},"includeEmailTranscriptions":{"type":"boolean","description":"Whether to include the voicemail transcription in a group notification email"},"languagePreference":{"type":"string","description":"The language preference for the group. Used for group voicemail transcription"},"rotateCallsSecs":{"type":"integer","format":"int32","description":"How many seconds to ring before rotating to the next member in the group"},"stopRingingAfterRotations":{"type":"integer","format":"int32","description":"How many rotations to go through"},"overflowGroupId":{"type":"string","description":"A fallback group to contact when all of the members in this group did not answer the call."},"groupAlertType":{"type":"string","description":"Specifies if the members in this group should be contacted randomly, in a specific order, or by round-robin.","enum":["RANDOM","ROUND_ROBIN","SEQUENTIAL"]},"interactiveResponsePromptId":{"type":"string","description":"The prompt to use when connecting a user to a Group Ring call"},"interactiveResponseRequired":{"type":"boolean","description":"Whether user should be prompted with a confirmation prompt when connecting to a Group Ring call"}}},"VoicemailMailboxInfo":{"type":"object","properties":{"usageSizeBytes":{"type":"integer","format":"int64","description":"The total number of bytes for all voicemail message audio recordings","readOnly":true},"totalCount":{"type":"integer","format":"int32","description":"The total number of voicemail messages","readOnly":true},"unreadCount":{"type":"integer","format":"int32","description":"The total number of voicemail messages marked as unread","readOnly":true},"deletedCount":{"type":"integer","format":"int32","description":"The total number of voicemail messages marked as deleted","readOnly":true},"createdDate":{"type":"string","format":"date-time","description":"The date of the oldest voicemail message. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"modifiedDate":{"type":"string","format":"date-time","description":"The date of the most recent voicemail message. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"newestUnreadDate":{"type":"string","format":"date-time","description":"The date of the most recent unread voicemail message. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"oldestUnreadDate":{"type":"string","format":"date-time","description":"The date of the most oldest unread voicemail message. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"newestReadDate":{"type":"string","format":"date-time","description":"The date of the most recent read voicemail message. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"oldestReadDate":{"type":"string","format":"date-time","description":"The date of the most oldest read voicemail message. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true}}},"VoicemailUserPolicy":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Whether the user has voicemail enabled","readOnly":true},"alertTimeoutSeconds":{"type":"integer","format":"int32","description":"The number of seconds to ring the user's phone before a call is transfered to voicemail"},"pin":{"type":"string","description":"The user's PIN to access their voicemail. This property is only used for updates and never provided otherwise to ensure security"},"modifiedDate":{"type":"string","format":"date-time","description":"The date the policy was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"sendEmailNotifications":{"type":"boolean","description":"Whether email notifications are sent to the user when a new voicemail is received"}}},"VoicemailMediaInfo":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"mediaFileUri":{"type":"string","format":"uri"},"mediaImageUri":{"type":"string","format":"uri"},"waveformData":{"type":"array","items":{"type":"number","format":"float"}}}},"CopyVoicemailMessage":{"type":"object","required":["voicemailMessageId"],"properties":{"voicemailMessageId":{"type":"string","description":"The id of the VoicemailMessage to copy"},"userId":{"type":"string","description":"The id of the User to copy the VoicemailMessage to"},"groupId":{"type":"string","description":"The id of the Group to copy the VoicemailMessage to"}},"description":"Used to copy a VoicemailMessage to either a User or a Group"},"PINConfiguration":{"type":"object","properties":{"minimumLength":{"type":"integer","format":"int32"},"maximumLength":{"type":"integer","format":"int32"}}},"VoicemailOrganizationPolicy":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Whether voicemail is enabled for this organization","readOnly":true},"alertTimeoutSeconds":{"type":"integer","format":"int32","description":"The organization's default number of seconds to ring a user's phone before a call is transferred to voicemail"},"pinConfiguration":{"description":"The configuration for user PINs to access their voicemail from a phone","$ref":"#/definitions/PINConfiguration"},"voicemailExtension":{"type":"string","description":"The extension for voicemail retrieval. The default value is *86."},"pinRequired":{"type":"boolean","description":"If this is true, a PIN is required when accessing a user's voicemail from a phone."},"interactiveResponseRequired":{"type":"boolean","description":"Whether user should be prompted with a confirmation prompt when connecting to a Group Ring call"},"sendEmailNotifications":{"type":"boolean","description":"Whether email notifications are sent for new voicemails in the organization. If false, new voicemail email notifications are not be sent for the organization overriding any user or group setting."},"includeEmailTranscriptions":{"type":"boolean","description":"Whether to include the voicemail transcription in the notification email"},"disableEmailPii":{"type":"boolean","description":"Removes any PII from emails. This overrides any analogous group configuration value. This is always true if HIPAA is enabled or unknown for an organization."},"maximumRecordingTimeSeconds":{"type":"integer","format":"int32","description":"Default value for the maximum length of time in seconds of a recorded voicemail"},"modifiedDate":{"type":"string","format":"date-time","description":"The date the policy was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true}}},"VoicemailsSearchResponse":{"type":"object","required":["pageCount","pageNumber","pageSize","results","total","types"],"properties":{"total":{"type":"integer","format":"int64","description":"The total number of results found"},"pageCount":{"type":"integer","format":"int32","description":"The total number of pages"},"pageSize":{"type":"integer","format":"int32","description":"The current page size"},"pageNumber":{"type":"integer","format":"int32","description":"The current page number"},"previousPage":{"type":"string","description":"Q64 value for the previous page of results"},"currentPage":{"type":"string","description":"Q64 value for the current page of results"},"nextPage":{"type":"string","description":"Q64 value for the next page of results"},"types":{"type":"array","description":"Resource types the search was performed against","items":{"type":"string"}},"results":{"type":"array","description":"Search results","items":{"$ref":"#/definitions/VoicemailMessage"}}}},"VoicemailSearchCriteria":{"type":"object","required":["type"],"properties":{"endValue":{"type":"string","description":"The end value of the range. This field is used for range search types."},"values":{"type":"array","description":"A list of values for the search to match against","items":{"type":"string"}},"startValue":{"type":"string","description":"The start value of the range. This field is used for range search types."},"value":{"type":"string","description":"A value for the search to match against"},"operator":{"type":"string","description":"How to apply this search criteria against other criteria","enum":["AND","OR","NOT"]},"group":{"type":"array","description":"Groups multiple conditions","items":{"$ref":"#/definitions/VoicemailSearchCriteria"}},"dateFormat":{"type":"string","description":"Set date format for criteria values when using date range search type. 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If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"ListWrapperSecondaryPresence":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/SecondaryPresence"}}}},"UpdateActivityCodeRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of the activity code"},"category":{"type":"string","description":"The activity code's category. Attempting to change the category of a default activity code will return an error","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"lengthInMinutes":{"type":"integer","format":"int32","description":"The default length of the activity in minutes"},"countsAsPaidTime":{"type":"boolean","description":"Whether an agent is paid while performing this activity"},"countsAsWorkTime":{"type":"boolean","description":"Indicates whether or not the activity should be counted as work time"},"agentTimeOffSelectable":{"type":"boolean","description":"Whether an agent can select this activity code when creating or editing a time off request"},"countsTowardShrinkage":{"type":"boolean","description":"Whether or not this activity code counts toward shrinkage calculations"},"plannedShrinkage":{"type":"boolean","description":"Whether this activity code is considered planned or unplanned shrinkage"},"interruptible":{"type":"boolean","description":"Whether this activity code is considered interruptible"},"secondaryPresences":{"description":"The secondary presences of this activity code","$ref":"#/definitions/ListWrapperSecondaryPresence"},"metadata":{"description":"Version metadata for the associated business unit's list of activity codes","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ForecastAbandonRateResponse":{"type":"object","properties":{"percent":{"type":"integer","format":"int32","description":"The target percent abandon rate goal"}}},"ForecastAverageSpeedOfAnswerResponse":{"type":"object","properties":{"seconds":{"type":"integer","format":"int32","description":"the average speed of answer goal in seconds"}}},"ForecastPlanningGroupResponse":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the planning group"},"name":{"type":"string","description":"The name of the planning group"},"routePaths":{"type":"array","description":"Route path configuration for this planning group","items":{"$ref":"#/definitions/RoutePathResponse"}},"serviceGoalTemplate":{"description":"Service goals for this planning group","$ref":"#/definitions/ForecastServiceGoalTemplateResponse"}}},"ForecastServiceGoalTemplateImpactOverrideResponse":{"type":"object","properties":{"serviceLevel":{"description":"Allowed service level percent increase and decrease; undefined if the goal is not enabled","$ref":"#/definitions/WfmServiceGoalImpact"},"averageSpeedOfAnswer":{"description":"Allowed average speed of answer percent increase and decrease; undefined if the goal is not enabled","$ref":"#/definitions/WfmServiceGoalImpact"},"abandonRate":{"description":"Allowed abandon rate percent increase and decrease; undefined if the goal is not enabled","$ref":"#/definitions/WfmServiceGoalImpact"}}},"ForecastServiceGoalTemplateResponse":{"type":"object","properties":{"serviceLevel":{"description":"The service level goal for this forecast","$ref":"#/definitions/ForecastServiceLevelResponse"},"averageSpeedOfAnswer":{"description":"The average speed of answer goal for this forecast","$ref":"#/definitions/ForecastAverageSpeedOfAnswerResponse"},"abandonRate":{"description":"The abandon rate goal for this forecast","$ref":"#/definitions/ForecastAbandonRateResponse"},"impactOverride":{"description":"The service goal impact overrides for this forecast","$ref":"#/definitions/ForecastServiceGoalTemplateImpactOverrideResponse"}}},"ForecastServiceLevelResponse":{"type":"object","properties":{"percent":{"type":"integer","format":"int32","description":"The percent of calls to answer in the number of seconds defined"},"seconds":{"type":"integer","format":"int32","description":"The number of seconds to define for the percent of calls to be answered"}}},"LanguageReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RoutePathResponse":{"type":"object","properties":{"queue":{"description":"The ID of the queue associated with the route path","$ref":"#/definitions/QueueReference"},"mediaType":{"type":"string","description":"The media type of the given queue associated with the route path","enum":["Voice","Chat","Email","Callback","Message","Workitem"]},"language":{"description":"The ID of the language associated with the route path","$ref":"#/definitions/LanguageReference"},"skills":{"type":"array","description":"The set of skills associated with the route path","uniqueItems":true,"items":{"$ref":"#/definitions/RoutingSkillReference"}}}},"RoutingSkillReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WfmIntradayPlanningGroupListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ForecastPlanningGroupResponse"}},"noDataReason":{"type":"string","description":"The reason there was no data for the request","enum":["NoPublishedSchedule","NoSourceForecast"]}}},"WfmServiceGoalImpact":{"type":"object","required":["decreaseByPercent","increaseByPercent"],"properties":{"increaseByPercent":{"type":"number","format":"double","description":"The maximum allowed percent increase from the configured goal"},"decreaseByPercent":{"type":"number","format":"double","description":"The maximum allowed percent decrease from the configured goal"}}},"AsyncIntradayResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuIntradayResponse"}}},"BuIntradayDataGroup":{"type":"object","properties":{"mediaType":{"type":"string","description":"The media type associated with this intraday group","enum":["Voice","Chat","Email","Callback","Message","Workitem"]},"forecastDataSummary":{"description":"Forecast data summary for this date range","$ref":"#/definitions/BuIntradayForecastData"},"forecastDataPerInterval":{"type":"array","description":"Forecast data per interval for this date range","items":{"$ref":"#/definitions/BuIntradayForecastData"}},"scheduleDataSummary":{"description":"Schedule data summary for this date range","$ref":"#/definitions/BuIntradayScheduleData"},"scheduleDataPerInterval":{"type":"array","description":"Schedule data per interval for this date range","items":{"$ref":"#/definitions/BuIntradayScheduleData"}},"performancePredictionDataSummary":{"description":"Performance prediction data summary for this date range","$ref":"#/definitions/IntradayPerformancePredictionData"},"performancePredictionDataPerInterval":{"type":"array","description":"Performance prediction data per interval for this date range","items":{"$ref":"#/definitions/IntradayPerformancePredictionData"}}}},"BuIntradayForecastData":{"type":"object","properties":{"offered":{"type":"number","format":"double","description":"The number of interactions routed into the queues in the selected planning groups for the given media type for an agent to answer"},"averageHandleTimeSeconds":{"type":"number","format":"double","description":"The average handle time in seconds an agent spent handling interactions"}}},"BuIntradayResponse":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"The start of the date range for which this data applies. This is also the start reference point for the intervals represented in the various arrays. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end of the date range for which this data applies. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"intervalLengthMinutes":{"type":"integer","format":"int32","description":"The aggregation period in minutes, which determines the interval duration of the returned data"},"noDataReason":{"type":"string","description":"If not null, the reason there was no data for the request","enum":["NoPublishedSchedule","NoSourceForecast"]},"categories":{"type":"array","description":"The categories to which this data corresponds","items":{"type":"string","enum":["ForecastData","ScheduleData","PerformancePredictionData"]}},"shortTermForecast":{"description":"Short term forecast reference","$ref":"#/definitions/BuShortTermForecastReference"},"schedule":{"description":"Schedule reference","$ref":"#/definitions/BuScheduleReference"},"intradayDataGroupings":{"type":"array","description":"Intraday data grouped by a single media type and set of planning group IDs","items":{"$ref":"#/definitions/BuIntradayDataGroup"}}}},"BuIntradayScheduleData":{"type":"object","properties":{"onQueueTimeSeconds":{"type":"integer","format":"int64","description":"The total on-queue time in seconds for all agents in this group"}}},"BuScheduleReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuShortTermForecastReference":{"type":"object","required":["weekDate"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"weekDate":{"type":"string","format":"date","description":"The weekDate of the short term forecast in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"description":{"type":"string","description":"The description of the short term forecast","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IntradayPerformancePredictionData":{"type":"object","properties":{"serviceLevelPercent":{"type":"number","format":"double","description":"Percentage of interactions that meets service level target as defined in the matching service goal templates"},"averageSpeedOfAnswerSeconds":{"type":"number","format":"double","description":"Predicted average time in seconds it takes to answer an interaction once the interaction becomes available to be routed"},"occupancyPercent":{"type":"number","format":"double","description":"Percentage of on-queue time for all agents in this group that are occupied handling interactions"}}},"IntradayPlanningGroupRequest":{"type":"object","required":["businessUnitDate","categories"],"properties":{"businessUnitDate":{"type":"string","format":"date","description":"Requested date in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"categories":{"type":"array","description":"The metric categories","items":{"type":"string","enum":["ForecastData","ScheduleData","PerformancePredictionData"]}},"planningGroupIds":{"type":"array","description":"The IDs of the planning groups for which to fetch data. Omitting or passing an empty list will return all available planning groups","items":{"type":"string"}},"intervalLengthMinutes":{"type":"integer","format":"int32","description":"The period/interval in minutes for which to aggregate the data. Required, defaults to 15"}}},"BuImportShortTermForecastSchema":{"type":"object","required":["description","planningGroups","weekCount"],"properties":{"description":{"type":"string","description":"The description for the forecast"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks covered by the forecast"},"planningGroups":{"type":"array","description":"The short term planning group data","items":{"$ref":"#/definitions/ForecastPlanningGroupData"}},"longTermPlanningGroups":{"type":"array","description":"The long term planning group data","items":{"$ref":"#/definitions/LongTermForecastPlanningGroupData"}},"canUseForScheduling":{"type":"boolean","description":"Whether this forecast can be used for scheduling"}}},"ForecastPlanningGroupData":{"type":"object","required":["averageHandleTimeSecondsPerInterval","offeredPerInterval","planningGroupId"],"properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group to which this data applies. Note this is a snapshot of the planning group at the time of forecast creation and may not correspond to the current configuration"},"offeredPerInterval":{"type":"array","description":"Forecast offered counts per 15 minute interval for this week of the forecast","items":{"type":"number","format":"double"}},"averageHandleTimeSecondsPerInterval":{"type":"array","description":"Forecast average handle time per 15 minute interval in seconds","items":{"type":"number","format":"double"}}}},"ImportForecastUploadResponse":{"type":"object","properties":{"uploadKey":{"type":"string","description":"The key to pass to the secondary request to start processing of the upload"},"url":{"type":"string","description":"The url to which to PUT the upload body"},"headers":{"type":"object","description":"Required headers for the PUT request to the url","additionalProperties":{"type":"string"}},"uploadBodySchema":{"description":"Always null. Defines the schema of the json body to be PUT to the url. The json body should be gzip encoded before uploading","$ref":"#/definitions/BuImportShortTermForecastSchema"}}},"LongTermForecastPlanningGroupData":{"type":"object","required":["averageHandleTimeSecondsPerDay","offeredPerDay","planningGroupId"],"properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group to which this data applies. Note this is a snapshot of the planning group at the time of forecast creation and may not correspond to the current configuration"},"offeredPerDay":{"type":"array","description":"Forecast offered counts per day for this planning group","items":{"type":"number","format":"double"}},"averageHandleTimeSecondsPerDay":{"type":"array","description":"Forecast average handle time per day in seconds","items":{"type":"number","format":"double"}}}},"UploadUrlRequestBody":{"type":"object","required":["contentLengthBytes"],"properties":{"contentLengthBytes":{"type":"integer","format":"int64","description":"The expected content length (in bytes) of the gzip-encoded data that will be PUT to the returned signed URL"}}},"BuForecastGenerationPlanningGroupResult":{"type":"object","properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group"},"metricResults":{"type":"array","description":"The generation results for the associated planning group","items":{"$ref":"#/definitions/BuForecastTimeSeriesResult"}}}},"BuForecastGenerationResult":{"type":"object","properties":{"planningGroupResults":{"type":"array","description":"Generation results, broken down by planning group","items":{"$ref":"#/definitions/BuForecastGenerationPlanningGroupResult"}}}},"BuForecastModificationResponse":{"type":"object","required":["displayGranularity","enabled","granularity","metric","planningGroupIds","type","values"],"properties":{"type":{"type":"string","description":"The type of the modification","enum":["MinimumPerInterval","MaximumPerInterval","SetValuePerInterval","ChangeValuePerInterval","ChangePercentPerInterval","SetValueOverRange","ChangeValueOverRange","SetValuesForIntervalSet","SetMultiGranularityValuesForIntervalSet"]},"startIntervalIndex":{"type":"integer","format":"int32","description":"The number of intervals past referenceStartDate representing the first interval to which this modification applies"},"endIntervalIndex":{"type":"integer","format":"int32","description":"The number of intervals past referenceStartDate representing the last interval to which this modification applies"},"metric":{"type":"string","description":"The metric to which this modification applies","enum":["Offered","AverageHandleTimeSeconds"]},"legacyMetric":{"type":"string","description":"The legacy metric to which this modification applies if applicable","enum":["AverageAfterCallWorkTimeSeconds","AverageHandleTimeSeconds","AverageTalkTimeSeconds","Offered"]},"value":{"type":"number","format":"double","description":"The value of the modification"},"values":{"type":"array","description":"The list of modification values. Only applicable for grid-type modifications","items":{"$ref":"#/definitions/WfmForecastModificationIntervalOffsetValue"}},"secondaryValues":{"type":"array","description":"The list of modification secondary values. Only applicable for multi granularity modifications","items":{"$ref":"#/definitions/WfmForecastModificationIntervalOffsetValue"}},"displayGranularity":{"type":"string","description":"The client side display granularity of the modification, expressed in the ISO-8601 duration format. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"granularity":{"type":"string","description":"The actual granularity of the modification as stored behind the scenes, expressed in the ISO-8601 duration format. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"secondaryGranularity":{"type":"string","description":"The granularity of the 'secondaryValues' modification as stored behind the scenes, expressed in the ISO-8601 duration format. Periods are represented as an ISO-8601 string. For example: P1D or P1DT12H"},"enabled":{"type":"boolean","description":"Whether the modification is enabled for the forecast"},"planningGroupIds":{"type":"array","description":"The IDs of the planning groups to which this forecast modification applies","uniqueItems":true,"items":{"type":"string"}}}},"BuForecastTimeSeriesResult":{"type":"object","properties":{"metric":{"type":"string","description":"The metric this result applies to","enum":["Offered","AverageHandleTimeSeconds"]},"forecastingMethod":{"type":"string","description":"The forecasting method that was used for this metric","enum":["AutoRegressiveIntegratedMovingAverage","MovingAverage","SingleExponentialSmoothing","RandomWalk","DecompositionUsingAdditiveSeasonality","DecompositionUsingMultiplicativeSeasonality","HoltWintersAdditiveSeasonality","HoltWintersAdditiveSeasonalityWithDampedTrend","HoltWintersMultiplicativeSeasonality","HoltWintersMultiplicativeSeasonalityWithDampedTrend","DampedLinearExponentialSmoothing","DoubleExponentialSmoothing","DoubleMovingAverage","LinearExponentialSmoothing","LinearWeightedMovingAverage","PointEstimateUsingDampedLinearExponentialSmoothing","PointEstimateUsingDoubleExponentialSmoothing","PointEstimateUsingLatestWeek","PointEstimateUsingLinearExponentialSmoothing","PointEstimateUsingWeightedAverage","CurveFit","MultiLinearRegression","DynamicHarmonicRegression","Theta","Ensemble","Other"]},"forecastType":{"type":"string","description":"The forecasting type in this forecast result","enum":["LongTerm","ShortTerm"]}}},"BuShortTermForecast":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date of this forecast in yyyy-MM-dd. Must fall on the start day of week for the associated business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"},"creationMethod":{"type":"string","description":"The method by which this forecast was created","enum":["Import","ImportedHistoricalWeightedAverage","HistoricalWeightedAverage","Advanced"]},"description":{"type":"string","description":"The description of this forecast"},"legacy":{"type":"boolean","description":"Whether this forecast contains modifications on legacy metrics","readOnly":true},"metadata":{"description":"Metadata for this forecast","$ref":"#/definitions/WfmVersionedEntityMetadata"},"canUseForScheduling":{"type":"boolean","description":"Whether this forecast can be used for scheduling"},"referenceStartDate":{"type":"string","format":"date-time","description":"The reference start date for interval-based data for this forecast. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"sourceDays":{"type":"array","description":"The source day pointers for this forecast","items":{"$ref":"#/definitions/ForecastSourceDayPointer"}},"modifications":{"type":"array","description":"Any manual modifications applied to this forecast","items":{"$ref":"#/definitions/BuForecastModificationResponse"}},"generationResults":{"description":"Generation result metadata","$ref":"#/definitions/BuForecastGenerationResult"},"timeZone":{"type":"string","description":"The time zone for this forecast"},"planningGroupsVersion":{"type":"integer","format":"int32","description":"The version of the planning groups that was used for this forecast"},"planningGroups":{"description":"A snapshot of the planning groups used for this forecast as of the version number indicated","$ref":"#/definitions/ForecastPlanningGroupsResponse"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ForecastPlanningGroupsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ForecastPlanningGroupResponse"}},"businessUnitServiceGoalImpact":{"description":"A snapshot of a business unitā€™s service goal impact settings taken at forecast generation time.","$ref":"#/definitions/WfmServiceGoalImpactSettings"}}},"ForecastSourceDayPointer":{"type":"object","properties":{"dayOfWeek":{"type":"string","description":"The forecast day of week for this source data","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","EighthDay"]},"weight":{"type":"integer","format":"int32","description":"The relative weight to apply to this source data item for weighted averages"},"date":{"type":"string","description":"The date this source data represents, in yyyy-MM-dd format"},"fileName":{"type":"string","description":"The name of the source file this data came from if it originated from a data import"},"dataKey":{"type":"string","description":"The key to look up the forecast source data for this source day"}}},"ImportForecastResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Always null, result will come via notification","$ref":"#/definitions/BuShortTermForecast"}}},"WfmForecastModificationIntervalOffsetValue":{"type":"object","required":["intervalIndex","value"],"properties":{"intervalIndex":{"type":"integer","format":"int32","description":"The number of intervals past referenceStartDate to which to apply this modification"},"value":{"type":"number","format":"double","description":"The value to set for the given interval"}}},"WfmServiceGoalImpactSettings":{"type":"object","required":["abandonRate","averageSpeedOfAnswer","serviceLevel"],"properties":{"serviceLevel":{"description":"Allowed service level percent increase and decrease","$ref":"#/definitions/WfmServiceGoalImpact"},"averageSpeedOfAnswer":{"description":"Allowed average speed of answer percent increase and decrease","$ref":"#/definitions/WfmServiceGoalImpact"},"abandonRate":{"description":"Allowed abandon rate percent increase and decrease","$ref":"#/definitions/WfmServiceGoalImpact"}}},"WfmProcessUploadRequest":{"type":"object","required":["uploadKey"],"properties":{"uploadKey":{"type":"string","description":"The uploadKey provided by the request to get an upload URL"}}},"BuShortTermForecastListItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date of this forecast in yyyy-MM-dd. Must fall on the start day of week for the associated business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"},"creationMethod":{"type":"string","description":"The method by which this forecast was created","enum":["Import","ImportedHistoricalWeightedAverage","HistoricalWeightedAverage","Advanced"]},"description":{"type":"string","description":"The description of this forecast"},"legacy":{"type":"boolean","description":"Whether this forecast contains modifications on legacy metrics","readOnly":true},"metadata":{"description":"Metadata for this forecast","$ref":"#/definitions/WfmVersionedEntityMetadata"},"canUseForScheduling":{"type":"boolean","description":"Whether this forecast can be used for scheduling"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuShortTermForecastListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuShortTermForecastListItem"}}}},"AsyncForecastOperationResult":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuShortTermForecast"},"progress":{"type":"integer","format":"int32","description":"Percent progress for the operation"}}},"GenerateBuForecastRequest":{"type":"object","required":["description"],"properties":{"description":{"type":"string","description":"The description for the forecast"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks this forecast covers"},"canUseForScheduling":{"type":"boolean","description":"Whether this forecast can be used for scheduling"}}},"BuForecastResult":{"type":"object","properties":{"referenceStartDate":{"type":"string","format":"date-time","description":"The reference start date for interval-based data for this forecast. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"planningGroups":{"type":"array","description":"The forecast data broken up by planning group","items":{"$ref":"#/definitions/ForecastPlanningGroupData"}},"weekNumber":{"type":"integer","format":"int32","description":"The week number represented by this response"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in this forecast"}}},"BuForecastResultResponse":{"type":"object","properties":{"result":{"description":"The result of the operation. Populated whenever the result is small enough to pass through the api directly","$ref":"#/definitions/BuForecastResult"},"downloadUrl":{"type":"string","description":"The download url to fetch the result. Only populated if the result is too large to pass through the api directly"}}},"BuForecastStaffingRequirementsResult":{"type":"object","required":["downloadUrl","downloadUrlExpirationDate","weekNumber"],"properties":{"weekNumber":{"type":"integer","format":"int32","description":"The week number represented by this response"},"downloadUrl":{"type":"string","description":"The url to get the requirements results for this week"},"downloadUrlExpirationDate":{"type":"string","format":"date-time","description":"The expiration date of the download url, as an ISO-8601 string"},"planningGroupStaffingRequirements":{"type":"array","description":"Results will always come via downloadUrl, however the schema is included for documentation","items":{"$ref":"#/definitions/StaffingRequirementsPlanningGroupData"}}}},"BuForecastStaffingRequirementsResultResponse":{"type":"object","required":["businessUnitId","forecast","intervalLengthMinutes","referenceStartDate","state","weekCount"],"properties":{"businessUnitId":{"type":"string","description":"The ID of the business unit to which the forecast staffing requirements belongs"},"forecast":{"description":"The forecast reference","$ref":"#/definitions/BuShortTermForecastReference"},"referenceStartDate":{"type":"string","format":"date-time","description":"The reference start date for interval-based data for this forecast as an ISO-8601 string"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in this forecast"},"intervalLengthMinutes":{"type":"integer","format":"int32","description":"The period/interval in minutes for which to aggregate the data"},"state":{"type":"string","description":"The state of the staffing requirements generation","enum":["Processing","Complete","Error"]},"results":{"type":"array","description":"The forecast staffing requirement results, Will be populated when state == 'Complete'","items":{"$ref":"#/definitions/BuForecastStaffingRequirementsResult"}}}},"StaffingRequirementsPlanningGroupData":{"type":"object","required":["planningGroupId","staffingRequirementsPerInterval"],"properties":{"planningGroupId":{"type":"string","description":"The ID of the planning group to which this data applies"},"staffingRequirementsPerInterval":{"type":"array","description":"Staffing requirements per interval for this week forecast","items":{"type":"number","format":"double"}}}},"LongTermForecastResult":{"type":"object","properties":{"planningGroups":{"type":"array","description":"The forecast data broken up by planning group","items":{"$ref":"#/definitions/LongTermForecastPlanningGroupData"}},"referenceStartDate":{"type":"string","format":"date","description":"The reference start date relative to the business unit time zone in this forecast. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in this forecast"}}},"LongTermForecastResultResponse":{"type":"object","properties":{"result":{"description":"The result of the operation. Populated whenever the result is small enough to pass through the api directly","$ref":"#/definitions/LongTermForecastResult"},"downloadUrl":{"type":"string","description":"The download url to fetch the result. Only populated if the result is too large to pass through the api directly"}}},"CopyBuForecastRequest":{"type":"object","required":["description","weekDate"],"properties":{"description":{"type":"string","description":"The description for the forecast"},"weekDate":{"type":"string","format":"date","description":"The start date of the new forecast to create from the existing forecast. Must correspond to the start day of week for the business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"ActivityCodeReference":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuActivitySettingsResponse":{"type":"object","properties":{"defaultActivityCode":{"description":"Default Activity Code settings","$ref":"#/definitions/ActivityCodeReference"}}},"BuNotificationSettingsResponse":{"type":"object","properties":{"scheduling":{"description":"Schedule notification settings","$ref":"#/definitions/BuScheduleNotificationsSettingsResponse"}}},"BuScheduleNotificationsCategorySettings":{"type":"object","required":["activityCategory","earlyReminderEnabled","onTimeReminderEnabled"],"properties":{"activityCategory":{"type":"string","description":"The activity category","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"earlyReminderEnabled":{"type":"boolean","description":"Indicates if agents should receive early schedule reminder notifications."},"onTimeReminderEnabled":{"type":"boolean","description":"Indicates if agents should receive out of adherence notifications."}}},"BuScheduleNotificationsSettingsResponse":{"type":"object","required":["activityCategorySettings","earlyReminderMinutes"],"properties":{"earlyReminderMinutes":{"type":"integer","format":"int32","description":"The number of minutes prior to the scheduled event to display an early reminder notification"},"activityCategorySettings":{"type":"array","description":"List of activity category notification settings","items":{"$ref":"#/definitions/BuScheduleNotificationsCategorySettings"}}}},"BuSchedulingSettingsResponse":{"type":"object","properties":{"messageSeverities":{"type":"array","description":"Schedule generation message severity configuration","items":{"$ref":"#/definitions/SchedulerMessageTypeSeverity"}},"syncTimeOffProperties":{"type":"array","description":"Synchronize set of time off properties from scheduled activities to time off requests when the schedule is published.","uniqueItems":true,"items":{"type":"string","enum":["PayableMinutes"]}},"serviceGoalImpact":{"description":"Configures the max percent increase and decrease of service goals for this business unit","$ref":"#/definitions/WfmServiceGoalImpactSettings"},"allowWorkPlanPerMinuteGranularity":{"type":"boolean","description":"Indicates whether or not per minute granularity for scheduling will be enabled for this business unit. Defaults to false."}}},"BuShortTermForecastingSettings":{"type":"object","properties":{"defaultHistoryWeeks":{"type":"integer","format":"int32","description":"The number of historical weeks to consider when creating a forecast. This setting is only used for legacy weighted average forecasts"}}},"BusinessUnitResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"settings":{"description":"Settings for this business unit","$ref":"#/definitions/BusinessUnitSettingsResponse"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/DivisionReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BusinessUnitSettingsResponse":{"type":"object","required":["metadata","startDayOfWeek","timeZone"],"properties":{"startDayOfWeek":{"type":"string","description":"The start day of week for this business unit","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"timeZone":{"type":"string","description":"The time zone for this business unit, using the Olsen tz database format"},"shortTermForecasting":{"description":"Short term forecasting settings","$ref":"#/definitions/BuShortTermForecastingSettings"},"scheduling":{"description":"Scheduling settings","$ref":"#/definitions/BuSchedulingSettingsResponse"},"metadata":{"description":"Version metadata for this business unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"SchedulerMessageTypeSeverity":{"type":"object","properties":{"type":{"type":"string","description":"The type of the message","enum":["AgentNotFound","AgentNotInSelectedManagementUnit","AgentNotLicensed","AgentWithoutWorkPlan","WorkPlanNotEnabled","WorkPlanNotFound","AgentWithoutCapability","NoNeedDays","UnableToProduceAgentSchedule","UnableToScheduleMaxConsecutiveWorkingDaysFromAgentHistory","UnableToScheduleMaxConsecutiveWorkingWeekendsFromAgentHistory","UnableToScheduleMaxWeeklyPaidTimeFromTimeOff","UnableToScheduleMaxWorkDayPaidTimeFromTimeOff","UnableToScheduleMinIntershiftTimeFromAgentHistory","UnableToScheduleMinIntershiftTimeFromDst","UnableToScheduleMinShiftStartDistanceFromAgentHistory","UnableToScheduleMinShiftStartDistanceFromDst","UnableToScheduleMinWeeklyPaidTimeFromTimeOff","UnableToScheduleMinWeeklyWorkDaysFromTimeOff","UnableToScheduleMinWorkDayPaidTimeFromTimeOff","UnableToSchedulePlanningPeriodMaxDaysOffFromAgentHistory","UnableToSchedulePlanningPeriodMaxDaysOffFromTimeOff","UnableToSchedulePlanningPeriodMaxPaidTimeFromAgentHistory","UnableToSchedulePlanningPeriodMaxPaidTimeFromTimeOff","UnableToSchedulePlanningPeriodMinDaysOffFromAgentHistory","UnableToSchedulePlanningPeriodMinPaidTimeFromAgentHistory","UnableToSchedulePlanningPeriodMinPaidTimeFromTimeOff","UnableToScheduleWorkDayFromTimeOff","UnableToScheduleMaxConsecutiveWorkingDays","UnableToScheduleMaxConsecutiveWorkingWeekends","UnableToScheduleMaxWeeklyPaidTime","UnableToScheduleMaxWeeklyWorkDays","UnableToScheduleMaxWorkDayPaidTime","UnableToScheduleMinConsecutiveNonWorkingTimePerWeek","UnableToScheduleMinIntershiftTime","UnableToScheduleMinShiftStartDistance","UnableToScheduleMinWeeklyPaidTime","UnableToScheduleMinWeeklyWorkDays","UnableToScheduleMinWorkDayPaidTime","UnableToSchedulePlanningPeriodMaxDaysOff","UnableToSchedulePlanningPeriodMaxPaidTime","UnableToSchedulePlanningPeriodMinDaysOff","UnableToSchedulePlanningPeriodMinPaidTime","UnableToScheduleShiftVariance","UnableToScheduleWorkDay"]},"severity":{"type":"string","description":"The severity of the message","enum":["Ignore","Information","Warning","Error"]}}},"BuActivitySettingsRequest":{"type":"object","properties":{"defaultActivityCodeId":{"type":"string","description":"The ID of the activity code. This is the activity code that will be used by default for agent development activities added to the schedule"}}},"BuNotificationSettingsRequest":{"type":"object","properties":{"scheduling":{"description":"Schedule notification settings","$ref":"#/definitions/BuScheduleNotificationsSettingsRequest"}}},"BuScheduleNotificationsSettingsRequest":{"type":"object","properties":{"earlyReminderMinutes":{"type":"integer","format":"int32","description":"The number of minutes prior to the scheduled event to display an early reminder notification"},"activityCategorySettings":{"type":"array","description":"List of activity category notification settings","items":{"$ref":"#/definitions/BuScheduleNotificationsCategorySettings"}}}},"BuSchedulingSettingsRequest":{"type":"object","properties":{"messageSeverities":{"type":"array","description":"Schedule generation message severity configuration","items":{"$ref":"#/definitions/SchedulerMessageTypeSeverity"}},"syncTimeOffProperties":{"description":"Synchronize set of time off properties from scheduled activities to time off requests when the schedule is published.","$ref":"#/definitions/SetWrapperSyncTimeOffProperty"},"serviceGoalImpact":{"description":"Configures the max percent increase and decrease of service goals for this business unit","$ref":"#/definitions/WfmServiceGoalImpactSettings"},"allowWorkPlanPerMinuteGranularity":{"type":"boolean","description":"Indicates whether or not per minute granularity for scheduling will be enabled for this business unit. Defaults to false."}}},"SetWrapperSyncTimeOffProperty":{"type":"object","properties":{"values":{"type":"array","uniqueItems":true,"items":{"type":"string","enum":["PayableMinutes"]}}}},"UpdateBusinessUnitRequest":{"type":"object","properties":{"name":{"type":"string","description":"The name of the business unit"},"divisionId":{"type":"string","description":"The ID of the division to which the business unit should be moved"},"settings":{"description":"Configuration for the business unit","$ref":"#/definitions/UpdateBusinessUnitSettingsRequest"}}},"UpdateBusinessUnitSettingsRequest":{"type":"object","required":["metadata"],"properties":{"startDayOfWeek":{"type":"string","description":"The start day of week for this business unit","readOnly":true,"enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"timeZone":{"type":"string","description":"The time zone for this business unit, using the Olsen tz database format","readOnly":true},"shortTermForecasting":{"description":"Short term forecasting settings","$ref":"#/definitions/BuShortTermForecastingSettings"},"scheduling":{"description":"Scheduling settings","$ref":"#/definitions/BuSchedulingSettingsRequest"},"metadata":{"description":"Version metadata for this business unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AdherenceSettings":{"type":"object","properties":{"severeAlertThresholdMinutes":{"type":"integer","format":"int32","description":"The threshold in minutes where an alert will be triggered when an agent is considered severely out of adherence"},"adherenceTargetPercent":{"type":"integer","format":"int32","description":"Target adherence percentage"},"adherenceExceptionThresholdSeconds":{"type":"integer","format":"int32","description":"The threshold in seconds for which agents should not be penalized for being momentarily out of adherence"},"nonOnQueueActivitiesEquivalent":{"type":"boolean","description":"Whether to treat all non-on-queue activities as equivalent for adherence purposes"},"trackOnQueueActivity":{"type":"boolean","description":"Whether to track on-queue activities"},"ignoredActivityCategories":{"description":"Activity categories that should be ignored for adherence purposes","$ref":"#/definitions/IgnoredActivityCategories"}}},"BusinessUnitReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"IgnoredActivityCategories":{"type":"object","properties":{"values":{"type":"array","description":"Activity categories list","items":{"type":"string","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]}}}},"ManagementUnit":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"businessUnit":{"description":"The business unit to which this management unit belongs","$ref":"#/definitions/BusinessUnitReference"},"startDayOfWeek":{"type":"string","description":"Start day of week for scheduling and forecasting purposes. Moving to Business Unit","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"timeZone":{"type":"string","description":"The time zone for the management unit in standard Olson format. Moving to Business Unit"},"settings":{"description":"The configuration settings for this management unit","$ref":"#/definitions/ManagementUnitSettingsResponse"},"metadata":{"description":"Version info metadata for this management unit. Deprecated, use settings.metadata","$ref":"#/definitions/WfmVersionedEntityMetadata"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/DivisionReference"},"version":{"type":"integer","format":"int32","description":"The version of the underlying entity. Deprecated, use field from settings.metadata instead","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"The date and time at which this entity was last modified. Deprecated, use field from settings.metadata instead. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"modifiedBy":{"description":"The user who last modified this entity. Deprecated, use field from settings.metadata instead","readOnly":true,"$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ManagementUnitListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ManagementUnit"}},"pageSize":{"type":"integer","format":"int32","description":"Deprecated, paging is not supported"},"pageNumber":{"type":"integer","format":"int32","description":"Deprecated, paging is not supported"},"total":{"type":"integer","format":"int64","description":"Deprecated, paging is not supported"},"lastUri":{"type":"string","format":"uri","description":"Deprecated, paging is not supported"},"firstUri":{"type":"string","format":"uri","description":"Deprecated, paging is not supported"},"nextUri":{"type":"string","format":"uri","description":"Deprecated, paging is not supported"},"pageCount":{"type":"integer","format":"int32","description":"Deprecated, paging is not supported"},"previousUri":{"type":"string","format":"uri","description":"Deprecated, paging is not supported"},"selfUri":{"type":"string","format":"uri"}}},"ManagementUnitSettingsResponse":{"type":"object","required":["metadata"],"properties":{"adherence":{"description":"Adherence settings for this management unit","$ref":"#/definitions/AdherenceSettings"},"shortTermForecasting":{"description":"Short term forecasting settings for this management unit","$ref":"#/definitions/ShortTermForecastingSettings"},"timeOff":{"description":"Time off request settings for this management unit","$ref":"#/definitions/TimeOffRequestSettings"},"scheduling":{"description":"Scheduling settings for this management unit. These settings are only available if you have the permission wfm:managementUnit:view","$ref":"#/definitions/SchedulingSettingsResponse"},"shiftTrading":{"description":"Shift trade settings for this management unit","$ref":"#/definitions/ShiftTradeSettings"},"metadata":{"description":"Version info metadata for the associated management unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"PlanningPeriodSettings":{"type":"object","required":["startDate","weekCount"],"properties":{"weekCount":{"type":"integer","format":"int32","description":"Planning period length in weeks"},"startDate":{"type":"string","format":"date","description":"Start date of the planning period in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"SchedulingSettingsResponse":{"type":"object","properties":{"maxOccupancyPercentForDeferredWork":{"type":"integer","format":"int32","description":"Max occupancy percent for deferred work"},"defaultShrinkagePercent":{"type":"number","format":"double","description":"Default shrinkage percent for scheduling"},"shrinkageOverrides":{"description":"Shrinkage overrides for scheduling","$ref":"#/definitions/ShrinkageOverrides"},"planningPeriod":{"description":"Planning period settings for scheduling","$ref":"#/definitions/PlanningPeriodSettings"},"startDayOfWeekend":{"type":"string","description":"Start day of weekend for scheduling","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}},"ShiftTradeActivityRule":{"type":"object","required":["action","activityCategory"],"properties":{"activityCategory":{"type":"string","description":"The activity category to which to apply this rule","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"action":{"type":"string","description":"The action this rule invokes","enum":["Replace","DoNotAllowTrade","KeepWithSchedule"]},"activityCodeIdReplacement":{"type":"string","description":"The activity code ID with which to replace activities belonging to the original category if applicable (required if action == Replace, must be a default activity code ID)"}}},"ShiftTradeSettings":{"type":"object","properties":{"enabled":{"type":"boolean","description":"Whether shift trading is enabled for this management unit"},"autoReview":{"type":"boolean","description":"Whether automatic shift trade review is enabled according to the rules defined in for this management unit"},"allowDirectTrades":{"type":"boolean","description":"Whether direct shift trades between agents are allowed"},"minHoursInFuture":{"type":"integer","format":"int32","description":"The minimum number of hours in the future shift trades are allowed"},"unequalPaid":{"type":"string","description":"How to handle shift trades which involve unequal paid times","enum":["Allow","Disallow","AdminReview"]},"oneSided":{"type":"string","description":"How to handle one-sided shift trades","enum":["Allow","Disallow","AdminReview"]},"weeklyMinPaidViolations":{"type":"string","description":"How to handle shift trades which result in violations of weekly minimum paid time constraint","enum":["Allow","Disallow","AdminReview"]},"weeklyMaxPaidViolations":{"type":"string","description":"How to handle shift trades which result in violations of weekly maximum paid time constraint","enum":["Allow","Disallow","AdminReview"]},"requiresMatchingQueues":{"type":"boolean","description":"Whether to constrain shift trades to agents with matching queues"},"requiresMatchingLanguages":{"type":"boolean","description":"Whether to constrain shift trades to agents with matching languages"},"requiresMatchingSkills":{"type":"boolean","description":"Whether to constrain shift trades to agents with matching skills"},"requiresMatchingPlanningGroups":{"type":"boolean","description":"Whether to constrain shift trades to agents with matching planning groups"},"activityCategoryRules":{"type":"array","description":"Rules that specify what to do with activity categories that are part of a shift defined in a trade","items":{"$ref":"#/definitions/ShiftTradeActivityRule"}}}},"ShortTermForecastingSettings":{"type":"object","properties":{"defaultHistoryWeeks":{"type":"integer","format":"int32","description":"The number of weeks to consider by default when generating a volume forecast"}}},"ShrinkageOverride":{"type":"object","required":["intervalIndex"],"properties":{"intervalIndex":{"type":"integer","format":"int32","description":"Index of shrinkage override interval. Starting index is 0 and indexes are based on 15 minute intervals for a 7 day week"},"shrinkagePercent":{"type":"number","format":"double","description":"Shrinkage override percent. Setting a null value will reset the interval to the default"}}},"ShrinkageOverrides":{"type":"object","properties":{"clear":{"type":"boolean","description":"Set true to clear the shrinkage interval overrides"},"values":{"type":"array","description":"List of interval shrinkage overrides","items":{"$ref":"#/definitions/ShrinkageOverride"}}}},"TimeOffRequestSettings":{"type":"object","properties":{"submissionRangeEnforced":{"type":"boolean","description":"Whether to enforce a submission range for agent time off requests"},"submissionEarliestDaysFromNow":{"type":"integer","format":"int32","description":"The earliest number of days from now for which an agent can submit a time off request. Use negative numbers to indicate days in the past"},"submissionLatestDaysFromNow":{"type":"integer","format":"int32","description":"The latest number of days from now for which an agent can submit a time off request"}}},"CreateBusinessUnitRequest":{"type":"object","required":["divisionId","name","settings"],"properties":{"name":{"type":"string","description":"The name of the business unit"},"divisionId":{"type":"string","description":"The ID of the division to which the business unit should be added"},"settings":{"description":"Configuration for the business unit","$ref":"#/definitions/CreateBusinessUnitSettingsRequest"}}},"CreateBusinessUnitSettingsRequest":{"type":"object","required":["startDayOfWeek","timeZone"],"properties":{"startDayOfWeek":{"type":"string","description":"The start day of week for this business unit","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"timeZone":{"type":"string","description":"The time zone for this business unit, using the Olsen tz database format"},"shortTermForecasting":{"description":"Short term forecasting settings","$ref":"#/definitions/BuShortTermForecastingSettings"},"scheduling":{"description":"Scheduling settings","$ref":"#/definitions/BuSchedulingSettingsRequest"}}},"BusinessUnitListItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"authorized":{"type":"boolean","description":"Whether the user has authorization to interact with this business unit","readOnly":true},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/DivisionReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BusinessUnitListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BusinessUnitListItem"}}}},"ManagementUnitSettingsRequest":{"type":"object","required":["metadata"],"properties":{"adherence":{"description":"Adherence settings for this management unit","$ref":"#/definitions/AdherenceSettings"},"shortTermForecasting":{"description":"Short term forecasting settings for this management unit. Moving to Business Unit","$ref":"#/definitions/ShortTermForecastingSettings"},"timeOff":{"description":"Time off request settings for this management unit","$ref":"#/definitions/TimeOffRequestSettings"},"scheduling":{"description":"Scheduling settings for this management unit","$ref":"#/definitions/SchedulingSettingsRequest"},"shiftTrading":{"description":"Shift trade settings for this management unit","$ref":"#/definitions/ShiftTradeSettings"},"metadata":{"description":"Version info metadata for the associated management unit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"SchedulingSettingsRequest":{"type":"object","properties":{"maxOccupancyPercentForDeferredWork":{"type":"integer","format":"int32","description":"Max occupancy percent for deferred work"},"defaultShrinkagePercent":{"type":"number","format":"double","description":"Default shrinkage percent for scheduling"},"shrinkageOverrides":{"description":"Shrinkage overrides for scheduling","$ref":"#/definitions/ShrinkageOverrides"},"planningPeriod":{"description":"Planning period settings for scheduling","$ref":"#/definitions/ValueWrapperPlanningPeriodSettings"},"startDayOfWeekend":{"type":"string","description":"Start day of weekend for scheduling","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}},"UpdateManagementUnitRequest":{"type":"object","properties":{"name":{"type":"string","description":"The new name of the management unit"},"divisionId":{"type":"string","description":"The new division id for the management unit"},"settings":{"description":"Updated settings for the management unit","$ref":"#/definitions/ManagementUnitSettingsRequest"}}},"ValueWrapperPlanningPeriodSettings":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/PlanningPeriodSettings"}}},"MoveManagementUnitResponse":{"type":"object","properties":{"businessUnit":{"description":"The new business unit","$ref":"#/definitions/BusinessUnitReference"},"status":{"type":"string","description":"The status of the move. Will always be 'Processing' unless the Management Unit is already in the requested Business Unit in which case it will be 'Complete'","enum":["Processing","Complete","Canceled","Error"]}}},"MoveManagementUnitRequest":{"type":"object","required":["businessUnitId"],"properties":{"businessUnitId":{"type":"string","description":"The ID of the business unit to which to move the management unit"}}},"CreateManagementUnitApiRequest":{"type":"object","required":["businessUnitId","name"],"properties":{"name":{"type":"string","description":"The name of the management unit"},"timeZone":{"type":"string","description":"The default time zone to use for this management unit. Moving to Business Unit"},"startDayOfWeek":{"type":"string","description":"The configured first day of the week for scheduling and forecasting purposes. Moving to Business Unit","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"settings":{"description":"The configuration for the management unit. If omitted, reasonable defaults will be assigned","$ref":"#/definitions/CreateManagementUnitSettingsRequest"},"divisionId":{"type":"string","description":"The id of the division to which this management unit belongs. Defaults to home division ID"},"businessUnitId":{"type":"string","description":"The id of the business unit to which this management unit belongs"}}},"CreateManagementUnitSettingsRequest":{"type":"object","properties":{"adherence":{"description":"Adherence settings for this management unit","$ref":"#/definitions/AdherenceSettings"},"shortTermForecasting":{"description":"Short term forecasting settings for this management unit. Moving to Business Unit","$ref":"#/definitions/ShortTermForecastingSettings"},"timeOff":{"description":"Time off request settings for this management unit","$ref":"#/definitions/TimeOffRequestSettings"},"scheduling":{"description":"Scheduling settings for this management unit","$ref":"#/definitions/SchedulingSettingsRequest"},"shiftTrading":{"description":"Shift trade settings for this management unit","$ref":"#/definitions/ShiftTradeSettings"}}},"BuScheduleReferenceForMuRoute":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"businessUnit":{"description":"The start week date for this schedule","$ref":"#/definitions/BusinessUnitReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ShiftTradeListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ShiftTradeResponse"}}}},"ShiftTradeResponse":{"type":"object","properties":{"id":{"type":"string","description":"The ID of this shift trade"},"weekDate":{"type":"string","format":"date","description":"The start week date of the associated schedule in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"schedule":{"description":"A reference to the associated schedule","$ref":"#/definitions/BuScheduleReferenceForMuRoute"},"state":{"type":"string","description":"The state of this shift trade","enum":["Unmatched","Matched","Approved","Denied","Expired","Canceled"]},"initiatingUser":{"description":"The user who initiated this trade","$ref":"#/definitions/UserReference"},"initiatingShiftId":{"type":"string","description":"The ID of the shift offered for trade by the initiating user"},"initiatingShiftStart":{"type":"string","format":"date-time","description":"The start date/time of the shift being offered for trade. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"initiatingShiftEnd":{"type":"string","format":"date-time","description":"The end date/time of the shift being offered for trade. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"receivingUser":{"description":"The user matching the trade, or if the state is not Matched, the user to whom the trade request was sent","$ref":"#/definitions/UserReference"},"receivingShiftId":{"type":"string","description":"The ID of the shift being exchanged for the initiating shift, null if the receiving user is picking up a shift"},"receivingShiftStart":{"type":"string","format":"date-time","description":"The start date/time of the receiving shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"receivingShiftEnd":{"type":"string","format":"date-time","description":"The end date/time of the receiving shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"expiration":{"type":"string","format":"date-time","description":"When this shift trade offer will expire if not matched or approved. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"oneSided":{"type":"boolean","description":"Whether this is a one-sided shift trade (e.g. the initiating user is not asking for a shift in return)"},"acceptableIntervals":{"type":"array","description":"Time frames when the initiating user is willing to accept trades. Empty means giving up the shift. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}},"reviewedBy":{"description":"The user who reviewed this shift trade","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp when this shift trade was reviewed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"metadata":{"description":"Version data for this trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ManagementUnitReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WfmAgent":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"user":{"description":"The user associated with this data","$ref":"#/definitions/UserReference"},"workPlan":{"description":"The work plan associated with this agent, if applicable","$ref":"#/definitions/WorkPlanReference"},"workPlanRotation":{"description":"The work plan rotation associated with this agent, if applicable","$ref":"#/definitions/WorkPlanRotationReference"},"acceptDirectShiftTrades":{"type":"boolean","description":"Whether the agent accepts direct shift trade requests"},"workPlanOverrides":{"type":"array","description":"The work plan overrides associated with this agent. Populate with expand=workPlanOverrides","items":{"$ref":"#/definitions/WorkPlanOverride"}},"queues":{"type":"array","description":"List of queues to which this agent is capable of handling","items":{"$ref":"#/definitions/QueueReference"}},"languages":{"type":"array","description":"The list of languages this agent is capable of handling","items":{"$ref":"#/definitions/LanguageReference"}},"skills":{"type":"array","description":"The list of skills this agent is capable of handling","items":{"$ref":"#/definitions/RoutingSkillReference"}},"schedulable":{"type":"boolean","description":"Whether the agent can be included in schedule generation"},"metadata":{"description":"Metadata for this agent","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanOverride":{"type":"object","required":["startDate","weekCount","workPlan"],"properties":{"startDate":{"type":"string","format":"date","description":"The start date in yyyy-MM-dd format of the work plan override. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"Number of weeks for the work plan override"},"workPlan":{"description":"The work plan reference associated with this override","$ref":"#/definitions/WorkPlanReference"}}},"WorkPlanReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"managementUnit":{"description":"The management unit to which this work plan belongs. Nullable in some routes","$ref":"#/definitions/ManagementUnitReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanRotationReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UpdateMuAgentRequest":{"type":"object","required":["userId"],"properties":{"schedulable":{"type":"boolean","description":"Whether the agent can be included in schedule generation"},"userId":{"type":"string","description":"User to be updated"}}},"UpdateMuAgentsRequest":{"type":"object","properties":{"entities":{"type":"array","description":"List of agents to update","items":{"$ref":"#/definitions/UpdateMuAgentRequest"}}}},"AgentWorkPlans":{"type":"object","required":["user","workPlanLookupKeysPerWeek"],"properties":{"user":{"description":"The user (agent) for whom the work plans were requested","$ref":"#/definitions/UserReference"},"workPlanLookupKeysPerWeek":{"type":"array","description":"The list of weekly work plan lookup keys. Keys to be searched under workPlanLookup property at top level of result","items":{"type":"integer","format":"int32"}}}},"AgentsWorkPlansResponse":{"type":"object","properties":{"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"},"result":{"description":"The result of agent(s) work plans query","$ref":"#/definitions/MuAgentsWorkPlansResult"}}},"MuAgentsWorkPlansResult":{"type":"object","required":["referenceStartWeekDate","workPlanLookup"],"properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AgentWorkPlans"}},"referenceStartWeekDate":{"type":"string","format":"date","description":"The reference date in yyyy-MM-dd format rolled back to nearest BU start day of week. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"workPlanLookup":{"type":"object","description":"Map containing lookup values for agent work plans. The integer keys serves as lookup keys for effective work plan from workPlanLookupKeysPerWeek property","additionalProperties":{"$ref":"#/definitions/WorkPlanReference"}}}},"GetAgentsWorkPlansRequest":{"type":"object","required":["agentIds","startDate","weekCount"],"properties":{"agentIds":{"type":"array","description":"The list of agent IDs","items":{"type":"string"}},"startDate":{"type":"string","format":"date","description":"The start of a date in yyyy-MM-dd format. Response contains values rolled back to nearest BU start day of week. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks to query"}}},"UpdateMuAgentWorkPlanFailureResponse":{"type":"object","required":["failure","user"],"properties":{"user":{"description":"The user for whom the work plan update has failed","$ref":"#/definitions/UserReference"},"failure":{"type":"string","description":"The work plan update failure reason","enum":["AgentNotInManagementUnit","OverlappingOverride","OverrideNotFound","TooManyOverrides","WorkPlanNotFound"]},"notFoundWorkPlanId":{"type":"string","description":"The id of the work plan that has not been found"}}},"UpdateMuAgentWorkPlansBatchResponse":{"type":"object","required":["failures"],"properties":{"failures":{"type":"array","description":"The work plan update failures","items":{"$ref":"#/definitions/UpdateMuAgentWorkPlanFailureResponse"}}}},"UpdateMuAgentWorkPlanRequest":{"type":"object","required":["userId"],"properties":{"userId":{"type":"string","description":"The agent id for whom the work plan is updated"},"workPlanId":{"description":"The current work plan ID for the agent","$ref":"#/definitions/ValueWrapperString"},"workPlanOverrides":{"description":"The list of work plan overrides for the agent","$ref":"#/definitions/WorkPlanOverrideListWrapperWorkPlanOverrideRequest"}}},"UpdateMuAgentWorkPlansBatchRequest":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UpdateMuAgentWorkPlanRequest"}}}},"ValueWrapperString":{"type":"object","properties":{"value":{"type":"string","description":"The value for the associated field"}}},"WorkPlanOverrideListWrapperWorkPlanOverrideRequest":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/WorkPlanOverrideRequest"}},"deleteAll":{"type":"boolean","description":"if true, should delete all existing overrides for the agent and update the given overrides"}}},"WorkPlanOverrideRequest":{"type":"object","required":["startDate"],"properties":{"action":{"type":"string","description":"The action to perform on work plan override, defaults to add","enum":["Add","Update","Delete"]},"startDate":{"type":"string","format":"date","description":"The start date in yyyy-MM-dd format for the updated work plan. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The week count of the updated work plan, required if action is Add or Update"},"workPlanId":{"type":"string","description":"The updated work plan id"}}},"WfmUserEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserReference"}}}},"PlanningGroup":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"serviceGoalTemplate":{"description":"The ID of the service goal template associated with this planning group","$ref":"#/definitions/ServiceGoalTemplateReference"},"routePaths":{"type":"array","description":"Set of route paths associated with the planning group","uniqueItems":true,"items":{"$ref":"#/definitions/RoutePathResponse"}},"metadata":{"description":"Version metadata for the planning group","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ServiceGoalTemplateReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RoutePathRequest":{"type":"object","required":["mediaType","queueId"],"properties":{"queueId":{"type":"string","example":"f27450c9-c1a0-451a-804c-2579b268b273","description":"The ID of the queue to associate with the route path"},"mediaType":{"type":"string","example":"Email","description":"The media type of the given queue to associate with the route path","enum":["Voice","Chat","Email","Callback","Message","Workitem"]},"languageId":{"type":"string","example":"e3d65f6a-c0d2-41da-8152-82d3f075d77c","description":"The ID of the language to associate with the route path"},"skillIds":{"type":"array","example":"[\"33d29376-4267-4968-8042-dcabdf2c1d98\"]","description":"The set of skill IDs to associate with the route path","uniqueItems":true,"items":{"type":"string"}},"sourcePlanningGroup":{"description":"The planning group from which to take route paths. This property is only needed if a route path already exists in another planning group.Note that taking a route path from another planning group will modify the other planning group","$ref":"#/definitions/SourcePlanningGroupRequest"}}},"SetWrapperRoutePathRequest":{"type":"object","properties":{"values":{"type":"array","uniqueItems":true,"items":{"$ref":"#/definitions/RoutePathRequest"}}}},"SourcePlanningGroupRequest":{"type":"object","required":["id","metadata"],"properties":{"id":{"type":"string","description":"The ID of the planning group"},"metadata":{"description":"Version metadata for the planning group","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"UpdatePlanningGroupRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of the planning group"},"routePaths":{"description":"Set of route paths to associate with the planning group","$ref":"#/definitions/SetWrapperRoutePathRequest"},"serviceGoalTemplateId":{"type":"string","description":"The ID of the service goal template to associate with this planning group"},"metadata":{"description":"Version metadata for the planning group","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"PlanningGroupList":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/PlanningGroup"}},"metadata":{"description":"Version metadata for the planning groups","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"BuAbandonRate":{"type":"object","required":["include"],"properties":{"include":{"type":"boolean","description":"Whether to include abandon rate in the associated configuration"},"percent":{"type":"integer","format":"int32","description":"Abandon rate percent goal. Required if include == true"}}},"BuAverageSpeedOfAnswer":{"type":"object","required":["include"],"properties":{"include":{"type":"boolean","description":"Whether to include average speed of answer (ASA) in the associated configuration"},"seconds":{"type":"integer","format":"int32","description":"The target average speed of answer (ASA) in seconds. Required if include == true"}}},"BuServiceLevel":{"type":"object","required":["include"],"properties":{"include":{"type":"boolean","description":"Whether to include service level targets in the associated configuration"},"percent":{"type":"integer","format":"int32","description":"Service level target percent answered. Required if include == true"},"seconds":{"type":"integer","format":"int32","description":"Service level target answer time. Required if include == true"}}},"ServiceGoalTemplate":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"serviceLevel":{"description":"Service level targets for this service goal template","$ref":"#/definitions/BuServiceLevel"},"averageSpeedOfAnswer":{"description":"Average speed of answer targets for this service goal template","$ref":"#/definitions/BuAverageSpeedOfAnswer"},"abandonRate":{"description":"Abandon rate targets for this service goal template","$ref":"#/definitions/BuAbandonRate"},"metadata":{"description":"Version metadata for the service goal template","$ref":"#/definitions/WfmVersionedEntityMetadata"},"impactOverride":{"description":"Settings controlling max percent increase and decrease of service goals for this service goal template","$ref":"#/definitions/ServiceGoalTemplateImpactOverride"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ServiceGoalTemplateImpactOverride":{"type":"object","required":["enabled","impact"],"properties":{"enabled":{"type":"boolean","description":"Whether service goal overrides are enabled for this service goal template"},"impact":{"description":"Settings controlling max percent increase and decrease of service goals for this service goal template","$ref":"#/definitions/WfmServiceGoalImpactSettings"}}},"CreatePlanningGroupRequest":{"type":"object","required":["name","routePaths","serviceGoalTemplateId"],"properties":{"name":{"type":"string","description":"The name of the planning group"},"routePaths":{"type":"array","description":"Set of route paths to associate with the planning group","uniqueItems":true,"items":{"$ref":"#/definitions/RoutePathRequest"}},"serviceGoalTemplateId":{"type":"string","description":"The ID of the service goal template to associate with this planning group"}}},"UpdateServiceGoalTemplate":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of the service goal template."},"serviceLevel":{"description":"Service level targets for this service goal template","$ref":"#/definitions/BuServiceLevel"},"averageSpeedOfAnswer":{"description":"Average speed of answer targets for this service goal template","$ref":"#/definitions/BuAverageSpeedOfAnswer"},"abandonRate":{"description":"Abandon rate targets for this service goal template","$ref":"#/definitions/BuAbandonRate"},"metadata":{"description":"Version metadata for the service goal template","$ref":"#/definitions/WfmVersionedEntityMetadata"},"impactOverride":{"description":"Settings controlling max percent increase and decrease of service goals for this service goal template","$ref":"#/definitions/ServiceGoalTemplateImpactOverride"}}},"ServiceGoalTemplateList":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ServiceGoalTemplate"}},"metadata":{"description":"Version metadata for the service goal templates","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"CreateServiceGoalTemplate":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The name of the service goal template."},"serviceLevel":{"description":"Service level targets for this service goal template","$ref":"#/definitions/BuServiceLevel"},"averageSpeedOfAnswer":{"description":"Average speed of answer targets for this service goal template","$ref":"#/definitions/BuAverageSpeedOfAnswer"},"abandonRate":{"description":"Abandon rate targets for this service goal template","$ref":"#/definitions/BuAbandonRate"},"impactOverride":{"description":"Settings controlling max percent increase and decrease of service goals for this service goal template","$ref":"#/definitions/ServiceGoalTemplateImpactOverride"}}},"ShiftTradeMatchesSummaryResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WeekShiftTradeMatchesSummaryResponse"}}}},"WeekShiftTradeMatchesSummaryResponse":{"type":"object","properties":{"weekDate":{"type":"string","format":"date","description":"The schedule week date in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"count":{"type":"integer","format":"int32","description":"The number of trades in the Matched state for the given week"}}},"PlanningGroupReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"StaffingGroupListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/StaffingGroupResponse"}}}},"StaffingGroupResponse":{"type":"object","required":["metadata","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the staffing group"},"users":{"type":"array","description":"The list of users that belong to the staffing group","uniqueItems":true,"items":{"$ref":"#/definitions/UserReference"}},"managementUnit":{"description":"The ID of the management unit to which the staffing group users belong. If undefined the staffing group can include users from the entire business unit","$ref":"#/definitions/ManagementUnitReference"},"metadata":{"description":"Version metadata for the staffing group","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateStaffingGroupRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The name of the staffing group"},"userIds":{"type":"array","description":"The set of user IDs to associate with the staffing group","uniqueItems":true,"items":{"type":"string"}},"managementUnitId":{"type":"string","description":"The ID of the management unit to which the staffing group users belong. If undefined the staffing group can include users from the entire business unit"}}},"SetWrapperString":{"type":"object","properties":{"values":{"type":"array","uniqueItems":true,"items":{"type":"string"}}}},"UpdateStaffingGroupRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of the staffing group"},"userIds":{"description":"The set of user Ids to associate with the staffing group","$ref":"#/definitions/SetWrapperString"},"metadata":{"description":"Version metadata for the staffing group","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"StaffingGroupReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffLimit":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"granularity":{"type":"string","description":"Granularity choice for the time off limit","enum":["Daily"]},"defaultLimitMinutes":{"type":"integer","format":"int32","description":"The default time off limit value in minutes per granularity interval"},"metadata":{"description":"Version metadata for the time off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffLimitListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TimeOffLimit"}}}},"CreateTimeOffLimitRequest":{"type":"object","properties":{"granularity":{"type":"string","description":"Granularity choice for time off limit. If not specified, 'Daily' is assumed","enum":["Daily"]},"defaultLimitMinutes":{"type":"integer","format":"int32","description":"The default limit value in minutes per granularity. If not specified, then 0 is assumed, which means there are no time off minutes available"}}},"SetTimeOffLimitValuesRequest":{"type":"object","required":["metadata"],"properties":{"values":{"type":"array","items":{"$ref":"#/definitions/TimeOffLimitRange"}},"metadata":{"description":"Version metadata for the time off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"TimeOffLimitRange":{"type":"object","required":["granularity","limitMinutesPerInterval","startDate"],"properties":{"startDate":{"type":"string","format":"date","description":"Start date of the range. The end date is determined by 'granularity' and the size of 'limitMinutesPerInterval'. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"granularity":{"type":"string","description":"Granularity choice for the time off limit","enum":["Daily"]},"limitMinutesPerInterval":{"type":"array","description":"The list of time off limit values in minutes per granularity interval. If 'null' is specified, then interval specific value is cleared. Such interval will have 'defaultLimitMinutes' value","items":{"type":"integer","format":"int32"}}}},"QueryTimeOffLimitValuesResponse":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/TimeOffLimitValueRange"}}}},"TimeOffLimitReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffLimitValueRange":{"type":"object","required":["granularity","startDate"],"properties":{"timeOffLimit":{"description":"The ID of the time off limit","$ref":"#/definitions/TimeOffLimitReference"},"startDate":{"type":"string","format":"date","description":"Start date of the requested date range, in ISO-8601 format. The end date is determined by the size of interval lists"},"granularity":{"type":"string","description":"Granularity choice for time off limit","enum":["Daily"]},"limitMinutesPerInterval":{"type":"array","description":"A list of time off limit values in minutes per granularity interval","items":{"type":"integer","format":"int32"}},"allocatedMinutesPerInterval":{"type":"array","description":"A list of allocated time off minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedMinutesPerInterval":{"type":"array","description":"A list of waitlisted time off minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedRequestsPerInterval":{"type":"array","description":"The current number of waitlisted time off requests for every interval per granularity","items":{"type":"integer","format":"int32"}},"metadata":{"description":"Version metadata for the time off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"LocalDateRange":{"type":"object","properties":{"startDate":{"type":"string","format":"date","description":"The inclusive start of a date range in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"endDate":{"type":"string","format":"date","description":"The inclusive end of a date range in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"QueryTimeOffLimitValuesRequest":{"type":"object","required":["dateRanges"],"properties":{"timeOffLimitId":{"type":"string","description":"The time off limit object id to retrieve values for. Required if activityCodeId is not specified"},"activityCodeId":{"type":"string","description":"The activity code id to filter the affected limit objects by. Required if timeOffLimitId is not specified"},"dateRanges":{"type":"array","description":"The list of the date ranges to return time off limit, allocated and waitlisted minutes. The valid number of date ranges is between 1 and 30. Maximum total number of days in all ranges in 366.","items":{"$ref":"#/definitions/LocalDateRange"}}}},"UpdateTimeOffLimitRequest":{"type":"object","required":["metadata"],"properties":{"defaultLimitMinutes":{"type":"integer","format":"int32","description":"The default time off limit value in minutes per granularity"},"metadata":{"description":"Version metadata for the time off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"HrisTimeOffType":{"type":"object","required":["hrisIntegrationId","id","name"],"properties":{"id":{"type":"string","description":"The ID of the time off type configured in integration."},"name":{"type":"string","description":"The name of the time off type configured in integration."},"hrisIntegrationId":{"type":"string","description":"The ID of the integration."},"secondaryId":{"type":"string","description":"Secondary ID of the time off type, if configured in integration."}}},"TimeOffPlan":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of this time off plan."},"activityCodeIds":{"type":"array","description":"The set of activity code IDs associated with this time off plan.","uniqueItems":true,"items":{"type":"string"}},"timeOffLimits":{"type":"array","description":"The set of time off limit IDs associated with this time off plan.","uniqueItems":true,"items":{"$ref":"#/definitions/TimeOffLimitReference"}},"autoApprovalRule":{"type":"string","description":"Auto approval rule for this time off plan","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time off request start date for when the request will be expired from the waitlist."},"hrisTimeOffType":{"description":"Time off type, if this time off plan is associated with the integration.","$ref":"#/definitions/HrisTimeOffType"},"active":{"type":"boolean","description":"Whether this time off plan is currently being used by agents."},"metadata":{"description":"Version metadata for the time off plan.","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffPlanListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TimeOffPlan"}}}},"CreateTimeOffPlanRequest":{"type":"object","required":["active","autoApprovalRule","name"],"properties":{"name":{"type":"string","description":"The name of this time off plan."},"activityCodeIds":{"type":"array","description":"The set of activity code IDs to associate with this time off plan.","uniqueItems":true,"items":{"type":"string"}},"timeOffLimitIds":{"type":"array","description":"The set of time off limit IDs to associate with this time off plan.","uniqueItems":true,"items":{"type":"string"}},"autoApprovalRule":{"type":"string","description":"Auto approval rule for the time off plan.","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time off request start date for when the request will be expired from the waitlist."},"hrisTimeOffType":{"description":"Time off type, if this time off plan is associated with the integration.","$ref":"#/definitions/HrisTimeOffType"},"active":{"type":"boolean","description":"Whether this time off plan should be used by agents."}}},"UpdateTimeOffPlanRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of this time off plan."},"activityCodeIds":{"description":"The set of activity code IDs to associate with this time off plan.","$ref":"#/definitions/SetWrapperString"},"timeOffLimitIds":{"description":"The set of time off limit IDs to associate with this time off plan.","$ref":"#/definitions/SetWrapperString"},"autoApprovalRule":{"type":"string","description":"Auto approval rule for the time off plan.","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time off request start date for when the request will be expired from the waitlist."},"hrisTimeOffType":{"description":"Time off type, if this time off plan is associated with the integration.","$ref":"#/definitions/ValueWrapperHrisTimeOffType"},"active":{"type":"boolean","description":"Whether this time off plan should be used by agents."},"metadata":{"description":"Version metadata for the time off plan","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ValueWrapperHrisTimeOffType":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/HrisTimeOffType"}}},"TimeOffRequestReference":{"type":"object","properties":{"id":{"type":"string","description":"The id of the time off request"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserTimeOffIntegrationStatusResponse":{"type":"object","required":["integrationStatus","timeOffRequest","user"],"properties":{"timeOffRequest":{"description":"The time off request associated with this integration status","$ref":"#/definitions/TimeOffRequestReference"},"integrationStatus":{"type":"string","description":"The value of integration status for the time off request","enum":["Processing","Error","AutomaticallyComplete","ManuallyComplete"]},"user":{"description":"The user to whom the time off request belongs","$ref":"#/definitions/UserReference"}}},"SetTimeOffIntegrationStatusRequest":{"type":"object","required":["integrationStatus"],"properties":{"integrationStatus":{"type":"string","description":"The integration status value for the time off request","enum":["Processing","Error","AutomaticallyComplete","ManuallyComplete"]}}},"UserTimeOffIntegrationStatusResponseListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserTimeOffIntegrationStatusResponse"}}}},"QueryTimeOffIntegrationStatusRequest":{"type":"object","required":["timeOffRequestLookups"],"properties":{"timeOffRequestLookups":{"type":"array","description":"A list of time off request lookups","items":{"$ref":"#/definitions/TimeOffRequestLookup"}}}},"TimeOffRequestLookup":{"type":"object","required":["timeOffRequestId","userId"],"properties":{"timeOffRequestId":{"type":"string","description":"The ID of the time off request"},"userId":{"type":"string","description":"The ID of the user to whom the time off request belongs"}}},"TimeOffRequestList":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"timeOffRequests":{"type":"array","items":{"$ref":"#/definitions/TimeOffRequestResponse"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffRequestResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"user":{"description":"The user associated with this time off request","$ref":"#/definitions/UserReference"},"isFullDayRequest":{"type":"boolean","description":"Whether this is a full day request (false means partial day)"},"markedAsRead":{"type":"boolean","description":"Whether this request has been marked as read by the agent"},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"paid":{"type":"boolean","description":"Whether this is a paid time off request"},"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED","DENIED","CANCELED"]},"substatus":{"type":"string","description":"The substatus of this time off request","enum":["AdvanceTimeElapsed","AutoApproved","InsufficientBalance","InvalidDailyDuration","OutsideShift","RemovedFromWaitlist","Waitlisted","OverlapsRestrictedActivityCode"]},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests. Will be not empty if isFullDayRequest == false","items":{"type":"string","format":"date-time"}},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone. Will be not empty if isFullDayRequest == true","items":{"type":"string"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}},"notes":{"type":"string","description":"Notes about the time off request"},"submittedBy":{"description":"The user who submitted this time off request","$ref":"#/definitions/UserReference"},"submittedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was submitted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"reviewedBy":{"description":"The user who reviewed this time off request","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was reviewed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"The user who last modified this TimeOffRequestResponse","$ref":"#/definitions/UserReference"},"modifiedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"syncVersion":{"type":"integer","format":"int32","description":"The sync version of this time off request for which the scheduled activity is associated"},"metadata":{"description":"The version metadata of the time off request","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"CreateAdminTimeOffRequest":{"type":"object","required":["activityCodeId","dailyDurationMinutes","status","users"],"properties":{"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED"]},"users":{"type":"array","description":"A set of IDs for users to associate with this time off request","uniqueItems":true,"items":{"$ref":"#/definitions/UserReference"}},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"notes":{"type":"string","description":"Notes about the time off request"},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone.","items":{"type":"string"}},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests.","items":{"type":"string","format":"date-time"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}},"paid":{"type":"boolean","description":"Whether this is a paid time off request"}}},"AdminTimeOffRequestPatch":{"type":"object","required":["metadata"],"properties":{"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED","DENIED"]},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"paid":{"type":"boolean","description":"Whether this is a paid time off request"},"notes":{"type":"string","description":"Notes about the time off request"},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone.","items":{"type":"string"}},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests.","items":{"type":"string","format":"date-time"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}},"metadata":{"description":"Version metadata for the time off request","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"TimeOffRequest":{"type":"object","required":["id","user"],"properties":{"id":{"type":"string","description":"The id of the time off request"},"user":{"description":"The user that the time off request belongs to","$ref":"#/definitions/UserReference"},"isFullDayRequest":{"type":"boolean","description":"Whether this is a full day request (false means partial day)"},"markedAsRead":{"type":"boolean","description":"Whether this request has been marked as read by the agent"},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"paid":{"type":"boolean","description":"Whether this is a paid time off request"},"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED","DENIED","CANCELED"]},"substatus":{"type":"string","description":"The substatus of this time off request","enum":["AdvanceTimeElapsed","AutoApproved","InsufficientBalance","InvalidDailyDuration","OutsideShift","RemovedFromWaitlist","Waitlisted","OverlapsRestrictedActivityCode"]},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests. Will be not empty if isFullDayRequest == false","items":{"type":"string","format":"date-time"}},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone. Will be not empty if isFullDayRequest == true","items":{"type":"string"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}},"notes":{"type":"string","description":"Notes about the time off request"},"submittedBy":{"description":"The user who submitted this time off request","$ref":"#/definitions/UserReference"},"submittedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was submitted. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"reviewedBy":{"description":"The user who reviewed this time off request","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp when this request was reviewed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"syncVersion":{"type":"integer","format":"int32","description":"The sync version of this time off request for which the scheduled activity is associated"},"metadata":{"description":"The version metadata of the time off request","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffRequestListing":{"type":"object","required":["entities"],"properties":{"entities":{"type":"array","description":"List of time off requests","items":{"$ref":"#/definitions/TimeOffRequest"}},"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"DateRange":{"type":"object","properties":{"startDate":{"type":"string","description":"The inclusive start of a date range in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone."},"endDate":{"type":"string","description":"The inclusive end of a date range in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone."}}},"TimeOffRequestQueryBody":{"type":"object","properties":{"ids":{"type":"array","description":"The set of ids to filter time off requests","uniqueItems":true,"items":{"type":"string"}},"userIds":{"type":"array","description":"The set of user ids to filter time off requests","uniqueItems":true,"items":{"type":"string"}},"statuses":{"type":"array","description":"The set of statuses to filter time off requests","uniqueItems":true,"items":{"type":"string","enum":["PENDING"]}},"substatuses":{"type":"array","description":"The set of substatuses to filter time off requests","uniqueItems":true,"items":{"type":"string","enum":["AdvanceTimeElapsed","AutoApproved","InsufficientBalance","InvalidDailyDuration","OutsideShift","RemovedFromWaitlist","Waitlisted","OverlapsRestrictedActivityCode"]}},"dateRange":{"description":"The inclusive range of dates to filter time off requests","$ref":"#/definitions/DateRange"}}},"WaitlistPosition":{"type":"object","properties":{"timeOffRequest":{"description":"The time off request for this wait list position","$ref":"#/definitions/TimeOffRequestReference"},"timeOffLimit":{"description":"The time off limit for which time off request is waitlisted","$ref":"#/definitions/TimeOffLimitReference"},"date":{"type":"string","format":"date","description":"The date to which this wait list position applies, as defined by the time zone of the business unit. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"waitlistPosition":{"type":"integer","format":"int32","description":"The time off request's position in the waitlist on the date. 1 means time off is the first in the waitlist"}}},"WaitlistPositionListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WaitlistPosition"}}}},"QueryWaitlistPositionsRequest":{"type":"object","required":["timeOffRequests"],"properties":{"timeOffRequests":{"type":"array","description":"The list of the time off request ids for which to fetch the daily waitlist positions","items":{"$ref":"#/definitions/UserTimeOffRequestReference"}}}},"UserTimeOffRequestReference":{"type":"object","required":["user"],"properties":{"id":{"type":"string","description":"The id of the time off request"},"user":{"description":"The ID of the user to whom the time off request applies","$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserStaffingGroupListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserStaffingGroupResponse"}}}},"UserStaffingGroupResponse":{"type":"object","properties":{"user":{"description":"The user associated with the staffing group","$ref":"#/definitions/UserReference"},"staffingGroup":{"description":"The staffing group","$ref":"#/definitions/StaffingGroupReference"}}},"QueryUserStaffingGroupListRequest":{"type":"object","required":["userIds"],"properties":{"userIds":{"type":"array","description":"The set of user IDs to fetch associated staffing groups","uniqueItems":true,"items":{"type":"string"}}}},"SearchShiftTradeResponse":{"type":"object","properties":{"trade":{"description":"A trade which matches search criteria","$ref":"#/definitions/ShiftTradeResponse"},"matchingReceivingShiftIds":{"type":"array","description":"IDs of shifts which match the search criteria","items":{"type":"string"}},"preview":{"description":"A preview of what the shift trade would look like if matched","$ref":"#/definitions/ShiftTradePreviewResponse"}}},"SearchShiftTradesResponse":{"type":"object","properties":{"trades":{"type":"array","description":"The shift trades that match the search criteria","items":{"$ref":"#/definitions/SearchShiftTradeResponse"}},"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"ShiftTradeActivityPreviewResponse":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"The start date and time of this activity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length in minutes of this activity"},"activityCodeId":{"type":"string","description":"The ID of the activity code for this activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether this activity counts as paid time"},"payableMinutes":{"type":"integer","format":"int32","description":"Payable minutes for this activity"}}},"ShiftTradePreviewResponse":{"type":"object","properties":{"activities":{"type":"array","description":"List of activities that will make up the new shift if this shift trade is approved","items":{"$ref":"#/definitions/ShiftTradeActivityPreviewResponse"}}}},"SearchShiftTradesRequest":{"type":"object","required":["receivingScheduleId"],"properties":{"receivingScheduleId":{"type":"string","description":"The ID of the schedule for which to search for available shift trades"},"receivingShiftIds":{"type":"array","description":"The IDs of shifts that the receiving user would potentially be willing to trade. If empty, only returns one sided trades (pick up a shift)","uniqueItems":true,"items":{"type":"string"}}}},"ShiftTradeMatchReviewResponse":{"type":"object","properties":{"initiatingUser":{"description":"Details for the initiatingUser side of the shift trade","$ref":"#/definitions/ShiftTradeMatchReviewUserResponse"},"receivingUser":{"description":"Details for the receivingUser side of the shift trade","$ref":"#/definitions/ShiftTradeMatchReviewUserResponse"},"violations":{"type":"array","description":"Constraint violations introduced after being matched that would normally disallow a trade, but which can still be overridden by the shift trade administrator","items":{"$ref":"#/definitions/ShiftTradeMatchViolation"}},"adminReviewViolations":{"type":"array","description":"Constraint violations associated with this shift trade which require shift trade administrator review","items":{"$ref":"#/definitions/ShiftTradeMatchViolation"}}}},"ShiftTradeMatchReviewUserResponse":{"type":"object","properties":{"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"The minimum weekly paid minutes for this user per the work plan tied to the agent schedule"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"The maximum weekly paid minutes for this user per the work plan tied to the agent schedule"},"preTradeSchedulePaidMinutes":{"type":"integer","format":"int32","description":"The paid minutes on the week schedule for this user prior to the shift trade"},"postTradeSchedulePaidMinutes":{"type":"integer","format":"int32","description":"The paid minutes on the week schedule for this user if the shift trade is approved"},"postTradeNewShift":{"description":"Preview of what the shift will look like for the opposite side of this trade after the match is approved","$ref":"#/definitions/ShiftTradePreviewResponse"}}},"ShiftTradeMatchViolation":{"type":"object","properties":{"type":{"type":"string","description":"The type of constraint violation","enum":["AgentCapabilityMismatch","CannotTradeWithYourself","DirectTradeForOtherUser","InitiatingAgentScheduleDoesNotExist","InitiatingShiftDisallowedActivityCategory","InitiatingShiftDoesNotExist","InitiatingShiftHasExternalActivities","InitiatingShiftOverlapsExisting","InitiatingShiftStartTooClose","InitiatingShiftTimesChanged","InitiatingWeeklyMaxPaidTime","InitiatingWeeklyMinPaidTime","InvalidState","OneSidedTradeCreation","ReceivingAgentScheduleDoesNotExist","ReceivingShiftDisallowedActivityCategory","ReceivingShiftDoesNotExist","ReceivingShiftForOneSidedTrade","ReceivingShiftHasExternalActivities","ReceivingShiftMissingForTwoSidedTrade","ReceivingShiftOutsideAcceptableIntervals","ReceivingShiftOverlapsExisting","ReceivingShiftStartTooClose","ReceivingShiftTimesChanged","ReceivingWeeklyMaxPaidTime","ReceivingWeeklyMinPaidTime","ShiftTradingNotEnabled","UnequalPaidTime","WeekScheduleDifferent","WeekScheduleDoesNotExist","WeekScheduleUnpublished"]},"params":{"type":"object","description":"Clarifying user params for constructing helpful error messages","additionalProperties":{"type":"string"}}}},"WeekShiftTradeListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WeekShiftTradeResponse"}},"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"WeekShiftTradeResponse":{"type":"object","properties":{"trade":{"description":"The shift trade details","$ref":"#/definitions/ShiftTradeResponse"},"matchReview":{"description":"A preview of what the schedule would look like if the shift trade is approved plus any violations","$ref":"#/definitions/ShiftTradeMatchReviewResponse"}}},"AddShiftTradeRequest":{"type":"object","required":["initiatingShiftId","scheduleId"],"properties":{"scheduleId":{"type":"string","description":"The ID of the schedule to which the initiating and receiving shifts belong"},"initiatingShiftId":{"type":"string","description":"The ID of the shift that the initiating user wants to give up"},"receivingUserId":{"type":"string","description":"The ID of the user to whom to send the request (for use in direct trade requests)"},"expiration":{"type":"string","format":"date-time","description":"When this shift trade request should expire. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"acceptableIntervals":{"type":"array","description":"The acceptable intervals the initiating user is willing to accept in trade. Empty indicates the user is giving up the shift. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}}}},"BulkUpdateShiftTradeStateResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BulkUpdateShiftTradeStateResult"}}},"BulkUpdateShiftTradeStateResult":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BulkUpdateShiftTradeStateResultItem"}}}},"BulkUpdateShiftTradeStateResultItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"state":{"type":"string","description":"The state of the shift trade after the update request is processed","enum":["Unmatched","Matched","Approved","Denied","Expired","Canceled"]},"reviewedBy":{"description":"The user who reviewed the request, if applicable","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The date the request was reviewed, if applicable. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"failureReason":{"type":"string","description":"The reason the update failed, if applicable","enum":["InitiatingAgentScheduleNotFound","InitiatingAgentShiftHasExternalActivities","InitiatingAgentShiftNotFound","ReceivingAgentNotFound","ReceivingAgentScheduleNotFound","ReceivingAgentShiftHasExternalActivities","ReceivingAgentShiftNotFound","ScheduleNotPublished","TransitionNotAllowed"]},"metadata":{"description":"Version metadata for the shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"BulkShiftTradeStateUpdateRequest":{"type":"object","required":["entities"],"properties":{"entities":{"type":"array","description":"The shift trades to update","items":{"$ref":"#/definitions/BulkUpdateShiftTradeStateRequestItem"}}}},"BulkUpdateShiftTradeStateRequestItem":{"type":"object","required":["metadata","state"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"state":{"type":"string","description":"The new state to set on the shift trade","enum":["Unmatched","Matched","Approved","Denied","Expired","Canceled"]},"metadata":{"description":"Version metadata for the shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ListWrapperInterval":{"type":"object","properties":{"values":{"type":"array","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}}}},"PatchShiftTradeRequest":{"type":"object","required":["metadata"],"properties":{"receivingUserId":{"description":"Update the ID of the receiving user to direct the request at a specific user, or set the wrapped id to null to open up a trade to be matched by any user.","$ref":"#/definitions/ValueWrapperString"},"expiration":{"description":"Update the expiration time for this shift trade.","$ref":"#/definitions/ValueWrapperDate"},"acceptableIntervals":{"description":"Update the acceptable intervals the initiating user is willing to accept in trade. Setting the enclosed list to empty will make this a one sided trade request","$ref":"#/definitions/ListWrapperInterval"},"metadata":{"description":"Version metadata","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ValueWrapperDate":{"type":"object","properties":{"value":{"type":"string","format":"date-time","description":"The value for the associated field. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"MatchShiftTradeResponse":{"type":"object","properties":{"trade":{"description":"The associated shift trade","$ref":"#/definitions/ShiftTradeResponse"},"violations":{"type":"array","description":"Constraint violations which disallow this shift trade","items":{"$ref":"#/definitions/ShiftTradeMatchViolation"}},"adminReviewViolations":{"type":"array","description":"Constraint violations for this shift trade which require shift trade administrator review","items":{"$ref":"#/definitions/ShiftTradeMatchViolation"}}}},"MatchShiftTradeRequest":{"type":"object","required":["metadata","receivingScheduleId"],"properties":{"receivingScheduleId":{"type":"string","description":"The ID of the schedule with which the shift trade is associated"},"receivingShiftId":{"type":"string","description":"The ID of the shift the receiving user is giving up in trade, if applicable"},"metadata":{"description":"Version metadata for the shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AgentManagementUnitReference":{"type":"object","properties":{"user":{"description":"The user (agent) for whom the management unit was requested","$ref":"#/definitions/UserReference"},"managementUnit":{"description":"The management to which the user (agent) belongs","$ref":"#/definitions/ManagementUnitReference"},"businessUnit":{"description":"The business unit to which the user (agent) belongs. Populate with expand=businessUnit","$ref":"#/definitions/BusinessUnitReference"}}},"MoveAgentResponse":{"type":"object","properties":{"user":{"description":"The user associated with the move","$ref":"#/definitions/UserReference"},"result":{"type":"string","description":"The result of the move","enum":["AlreadyMoved","DestinationBusinessUnitAgentLimitExceeded","DestinationManagementUnitAgentLimitExceeded","DestinationManagementUnitDoesNotExist","MoveSuccessful","MovingToDifferentManagementUnit","NothingToDo","SourceManagementUnitNotAuthorized"]}}},"MoveAgentsResponse":{"type":"object","properties":{"requestingUser":{"description":"The user that made the request","$ref":"#/definitions/UserReference"},"destinationManagementUnit":{"description":"The management unit specified on the request","$ref":"#/definitions/ManagementUnitReference"},"results":{"type":"array","description":"The list containing the agent and result of the move operation","items":{"$ref":"#/definitions/MoveAgentResponse"}}}},"MoveAgentsRequest":{"type":"object","required":["userIds"],"properties":{"userIds":{"type":"array","description":"The list of user ids to move","uniqueItems":true,"items":{"type":"string"}},"destinationManagementUnitId":{"type":"string","description":"The id of the management unit for which the move will be performed. To remove users from their management unit this should be set to null."}}},"ConstraintConflictMessage":{"type":"object","properties":{"message":{"description":"Message for how to resolve a set of conflicted work plan constraints","$ref":"#/definitions/WorkPlanConstraintConflictMessage"},"conflictedConstraintMessages":{"type":"array","description":"Messages for the set of conflicted work plan constraints. Each element indicates the message of a work plan constraint that is conflicted in the set","items":{"$ref":"#/definitions/WorkPlanConstraintMessage"}}}},"ValidateWorkPlanMessages":{"type":"object","properties":{"violationMessages":{"type":"array","description":"Messages for work plan violating some rules such as no shifts in a work plan","items":{"$ref":"#/definitions/WorkPlanConfigurationViolationMessage"}},"constraintConflictMessage":{"description":"This field is not null when there is a set of work plan constraints that conflict thus agent schedules cannot be generated","$ref":"#/definitions/ConstraintConflictMessage"}}},"ValidateWorkPlanResponse":{"type":"object","properties":{"workPlan":{"description":"The work plan reference associated with this response","$ref":"#/definitions/WorkPlanReference"},"valid":{"type":"boolean","description":"Whether the work plan is valid or not"},"messages":{"description":"Validation messages for this work plan","$ref":"#/definitions/ValidateWorkPlanMessages"}}},"WorkPlanConfigurationViolationMessage":{"type":"object","properties":{"type":{"type":"string","description":"Type of configuration violation message for this work plan","enum":["ActivitiesOverlap","ActivityEndGreaterThanShiftStop","ActivityPaidTimeGreaterThanShiftPaidTime","ActivityStartBeforeShiftStart","ActivityStartGreaterThanEqualToShiftStop","ActivityStartIncrementMinutesNotDivisibleByScheduleIntervalMinutes","DailyExactPaidMinutes","DailyMaxTotalLessThanWeeklyMin","DailyMaxTotalLessThanWeeklyMinWithOptional","DailyMaxTotalLessThanWeeklyMinWithoutOptional","DailyMinTotalGreaterThanWeeklyMax","DailyMinTotalGreaterThanWeeklyMaxWithOptional","DailyMinTotalGreaterThanWeeklyMaxWithoutOptional","DailyRequiredDaysGreaterThanWeeklyMaxDays","DailyShiftHasNoDaysSelected","DailyShiftMaxPossibilitiesViolated","EarliestShiftStopIsTooLate","ExactPaidTimeNotDivisibleByGranularity","MaxConsecutiveWorkingDaysNoMoreThanDoubleMaxWorkingDaysPerWeek","MaxDaysOffPerPlanningPeriodNotCorrect","MaxPaidTimeIsMoreThanShiftLength","MaxPaidTimeNotDivisibleByGranularity","MaxPaidTimePerPlanningPeriod","MaxShifts","MinPaidTimeNotDivisibleByGranularity","MinPaidTimePerPlanningPeriod","NoShifts","PaidTimeGreaterThanMaxWorkTime","PaidTimeLessThanMinWorkTime","PaidTimeNotMetByShiftStartStop","ShiftDaysSelectMoreThanMinWorkingDays","ShiftStopEarlierThanStart","ShiftVarianceCannotBeMet","WeeklyExactPaidMinutes"]},"arguments":{"type":"array","description":"Arguments of the message that provide information about the misconfigured value or the threshold that is exceeded by the misconfigured value","items":{"$ref":"#/definitions/WorkPlanValidationMessageArgument"}},"severity":{"type":"string","description":"Severity of the message. A message with Error severity indicates the scheduler won't be able to produce schedules and thus the work plan is invalid.","enum":["Information","Warning","Error"]}}},"WorkPlanConstraintConflictMessage":{"type":"object","properties":{"type":{"type":"string","description":"Type of constraint conflict that can be resolved by clients in order to generate agent schedules","enum":["UnknownFix","WithPotentialFixes"]},"arguments":{"type":"array","description":"The arguments to the type of the message that can help clients resolve validation issues","items":{"$ref":"#/definitions/WorkPlanValidationMessageArgument"}}}},"WorkPlanConstraintMessage":{"type":"object","properties":{"type":{"type":"string","description":"Type of the work plan constraint in this message","enum":["ActivityEarliestStartTimeMinutesFromMidnight","ActivityEarliestStartTimeMinutesFromShiftStart","ActivityLatestStartTimeMinutesFromMidnight","ActivityLatestStartTimeMinutesFromShiftStart","ActivityMinimumLengthFromShiftEndMinutes","ActivityMinimumLengthFromShiftStartMinutes","ActivityStartTimeIncrementInMinutes","PlanningPeriodMaximumDaysOff","PlanningPeriodMaximumPaidTimeMinutes","PlanningPeriodMinimumDaysOff","PlanningPeriodMinimumPaidTimeMinutes","ShiftDayOffRule","ShiftEarliestStartTimeMinutesFromMidnight","ShiftEarliestStopTimeMinutesFromMidnight","ShiftLatestStartTimeMinutesFromMidnight","ShiftLatestStopTimeMinutesFromMidnight","ShiftMaximumContiguousTimeMinutes","ShiftMaximumPaidTimeMinutes","ShiftMinimumContiguousTimeMinutes","ShiftMinimumPaidTimeMinutes","ShiftStartTimeIncrementInMinutes","ShiftStartVarianceMaximumVarianceMinutes","ShiftStartVariancePaidDuration","WorkPlanMaximumConsecutiveWorkingDays","WorkPlanMaximumConsecutiveWorkingWeekends","WorkPlanMaximumWeeklyPaidTimeMinutes","WorkPlanMaximumWorkingDaysPerWeek","WorkPlanMinimumConsecutiveNonWorkingTimePerWeekMinutes","WorkPlanMinimumInterShiftTimeMinutes","WorkPlanMinimumShiftStartDistanceMinutes","WorkPlanMinimumWeeklyPaidTimeMinutes","WorkPlanMinimumWorkingDaysPerWeek","WorkPlanOptionalDays","WorkPlanPaidTimeGranularityMinutes"]},"arguments":{"type":"array","description":"Arguments of the message that provide information about the constraint that is being conflicted with, such as the value of the constraint","items":{"$ref":"#/definitions/WorkPlanValidationMessageArgument"}}}},"WorkPlanValidationMessageArgument":{"type":"object","properties":{"type":{"type":"string","description":"The type of the argument associated with violation messages","enum":["ActivityId","ActivityId2","ActivityPaidTimeMinutes","ActivityStartTimeMinutes","ActivityValidationId","ActivityValidationId2","ApplicableDays","Count","DailyPaidTimeMinutes","MaximumDays","MaxShiftCount","Minutes","PaidTimeGranularityMinutes","RequiredDays","ShiftId","ShiftPaidTimeMinutes","ShiftStartTimeMinutes","ShiftStopTimeMinutes","ShiftValidationId","WeeklyPaidTimeMinutes","Weeks","WorkTimeMinutes"]},"value":{"type":"string","description":"The value of the argument"}}},"DeletableUserReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"delete":{"type":"boolean","description":"If marked true, the user will be removed an associated entity"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ListWrapperShiftStartVariance":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/ShiftStartVariance"}}}},"SetWrapperDayOfWeek":{"type":"object","properties":{"values":{"type":"array","uniqueItems":true,"items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}}},"ShiftStartVariance":{"type":"object","required":["applicableDays","maxShiftStartVarianceMinutes"],"properties":{"applicableDays":{"type":"array","description":"Days for which shift start variance is configured","uniqueItems":true,"items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}},"maxShiftStartVarianceMinutes":{"type":"integer","format":"int32","description":"Maximum variance in minutes across shift starts"}}},"WorkPlanActivity":{"type":"object","properties":{"activityCodeId":{"type":"string","description":"ID of the activity code associated with this activity"},"description":{"type":"string","description":"Description of the activity"},"lengthMinutes":{"type":"integer","format":"int32","description":"Length of the activity in minutes"},"startTimeIsRelativeToShiftStart":{"type":"boolean","description":"Whether the start time of the activity is relative to the start time of the shift it belongs to"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the activity is flexible"},"earliestStartTimeMinutes":{"type":"integer","format":"int32","description":"Earliest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutes":{"type":"integer","format":"int32","description":"Latest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"exactStartTimeMinutes":{"type":"integer","format":"int32","description":"Exact activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == false"},"startTimeIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity is paid"},"countsAsContiguousWorkTime":{"type":"boolean","description":"Whether the activity duration is counted towards contiguous work time"},"minimumLengthFromShiftStartMinutes":{"type":"integer","format":"int32","description":"The minimum duration between shift start and shift item (e.g., break or meal) start in minutes"},"minimumLengthFromShiftEndMinutes":{"type":"integer","format":"int32","description":"The minimum duration between shift item (e.g., break or meal) end and shift end in minutes"},"id":{"type":"string","description":"ID of the activity. This is required only for the case of updating an existing activity"},"delete":{"type":"boolean","description":"If marked true for updating an existing activity, the activity will be permanently deleted"},"validationId":{"type":"string","description":"ID of the activity in the context of work plan validation"}}},"WorkPlanShift":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the shift"},"days":{"description":"Days of the week applicable for this shift","$ref":"#/definitions/SetWrapperDayOfWeek"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the shift is flexible"},"exactStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Exact start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == false"},"earliestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Earliest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"constrainStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled. Deprecated, use constrainLatestStopTime instead"},"constrainLatestStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled"},"latestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest stop time of the shift defined as offset minutes from midnight. Used if constrainStopTime == true"},"constrainEarliestStopTime":{"type":"boolean","description":"Whether the earliest stop time constraint for the shift is enabled"},"earliestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"This is the earliest time a shift can end"},"startIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the shift. Used if flexibleStartTime == true"},"flexiblePaidTime":{"type":"boolean","description":"Whether the paid time setting for the shift is flexible"},"exactPaidTimeMinutes":{"type":"integer","format":"int32","description":"Exact paid time in minutes configured for the shift. Used if flexiblePaidTime == false"},"minimumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Minimum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"maximumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Maximum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"constrainContiguousWorkTime":{"type":"boolean","description":"Whether the contiguous time constraint for the shift is enabled"},"minimumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Minimum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"maximumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Maximum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"constrainDayOff":{"type":"boolean","description":"Whether day off rule is enabled"},"dayOffRule":{"type":"string","description":"The day off rule for agents to have next day off or previous day off. used if constrainDayOff = true","enum":["NextDayOff","PreviousDayOff"]},"activities":{"type":"array","description":"Activities configured for this shift","items":{"$ref":"#/definitions/WorkPlanActivity"}},"id":{"type":"string","description":"ID of the shift. This is required only for the case of updating an existing shift"},"delete":{"type":"boolean","description":"If marked true for updating an existing shift, the shift will be permanently deleted"},"validationId":{"type":"string","description":"ID of shift in the context of work plan validation"}}},"WorkPlanValidationRequest":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"valid":{"type":"boolean","description":"Whether the work plan is valid or not","readOnly":true},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"constrainPaidTimeGranularity":{"type":"boolean","description":"Whether paid time granularity is constrained for this work plan"},"paidTimeGranularityMinutes":{"type":"integer","format":"int32","description":"Granularity in minutes allowed for shift paid time in this work plan. Used if constrainPaidTimeGranularity == true"},"constrainMinimumTimeBetweenShifts":{"type":"boolean","description":"Whether the minimum time between shifts constraint is enabled for this work plan"},"minimumTimeBetweenShiftsMinutes":{"type":"integer","format":"int32","description":"Minimum time between shifts in minutes defined in this work plan. Used if constrainMinimumTimeBetweenShifts == true"},"maximumDays":{"type":"integer","format":"int32","description":"Maximum number days in a week allowed to be scheduled for this work plan"},"minimumConsecutiveNonWorkingMinutesPerWeek":{"type":"integer","format":"int32","description":"Minimum amount of consecutive non working minutes per week that agents who are assigned this work plan are allowed to have off"},"constrainMaximumConsecutiveWorkingWeekends":{"type":"boolean","description":"Whether to constrain the maximum consecutive working weekends"},"maximumConsecutiveWorkingWeekends":{"type":"integer","format":"int32","description":"The maximum number of consecutive weekends that agents who are assigned to this work plan are allowed to work"},"minimumWorkingDaysPerWeek":{"type":"integer","format":"int32","description":"The minimum number of days that agents assigned to a work plan must work per week"},"constrainMaximumConsecutiveWorkingDays":{"type":"boolean","description":"Whether to constrain the maximum consecutive working days"},"maximumConsecutiveWorkingDays":{"type":"integer","format":"int32","description":"The maximum number of consecutive days that agents assigned to this work plan are allowed to work. Used if constrainMaximumConsecutiveWorkingDays == true"},"minimumShiftStartDistanceMinutes":{"type":"integer","format":"int32","description":"The time period in minutes for the duration between the start times of two consecutive working days"},"minimumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum days off in the planning period"},"maximumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum days off in the planning period"},"minimumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum paid minutes in the planning period"},"maximumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum paid minutes in the planning period"},"optionalDays":{"description":"Optional days to schedule for this work plan","$ref":"#/definitions/SetWrapperDayOfWeek"},"shiftStartVarianceType":{"type":"string","description":"This constraint ensures that an agent starts each workday within a user-defined time threshold","enum":["ShiftStart","ShiftStartAndPaidDuration"]},"shiftStartVariances":{"description":"Variance in minutes among start times of shifts in this work plan","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan","items":{"$ref":"#/definitions/WorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan","items":{"$ref":"#/definitions/DeletableUserReference"}},"agentCount":{"type":"integer","format":"int32","description":"Number of agents in this work plan"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlan":{"type":"object","required":["metadata"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"valid":{"type":"boolean","description":"Whether the work plan is valid or not","readOnly":true},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"constrainPaidTimeGranularity":{"type":"boolean","description":"Whether paid time granularity is constrained for this work plan"},"paidTimeGranularityMinutes":{"type":"integer","format":"int32","description":"Granularity in minutes allowed for shift paid time in this work plan. Used if constrainPaidTimeGranularity == true"},"constrainMinimumTimeBetweenShifts":{"type":"boolean","description":"Whether the minimum time between shifts constraint is enabled for this work plan"},"minimumTimeBetweenShiftsMinutes":{"type":"integer","format":"int32","description":"Minimum time between shifts in minutes defined in this work plan. Used if constrainMinimumTimeBetweenShifts == true"},"maximumDays":{"type":"integer","format":"int32","description":"Maximum number days in a week allowed to be scheduled for this work plan"},"minimumConsecutiveNonWorkingMinutesPerWeek":{"type":"integer","format":"int32","description":"Minimum amount of consecutive non working minutes per week that agents who are assigned this work plan are allowed to have off"},"constrainMaximumConsecutiveWorkingWeekends":{"type":"boolean","description":"Whether to constrain the maximum consecutive working weekends"},"maximumConsecutiveWorkingWeekends":{"type":"integer","format":"int32","description":"The maximum number of consecutive weekends that agents who are assigned to this work plan are allowed to work"},"minimumWorkingDaysPerWeek":{"type":"integer","format":"int32","description":"The minimum number of days that agents assigned to a work plan must work per week"},"constrainMaximumConsecutiveWorkingDays":{"type":"boolean","description":"Whether to constrain the maximum consecutive working days"},"maximumConsecutiveWorkingDays":{"type":"integer","format":"int32","description":"The maximum number of consecutive days that agents assigned to this work plan are allowed to work. Used if constrainMaximumConsecutiveWorkingDays == true"},"minimumShiftStartDistanceMinutes":{"type":"integer","format":"int32","description":"The time period in minutes for the duration between the start times of two consecutive working days"},"minimumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum days off in the planning period"},"maximumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum days off in the planning period"},"minimumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum paid minutes in the planning period"},"maximumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum paid minutes in the planning period"},"optionalDays":{"description":"Optional days to schedule for this work plan","$ref":"#/definitions/SetWrapperDayOfWeek"},"shiftStartVarianceType":{"type":"string","description":"This constraint ensures that an agent starts each workday within a user-defined time threshold","enum":["ShiftStart","ShiftStartAndPaidDuration"]},"shiftStartVariances":{"description":"Variance in minutes among start times of shifts in this work plan","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan","items":{"$ref":"#/definitions/WorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan","items":{"$ref":"#/definitions/DeletableUserReference"}},"agentCount":{"type":"integer","format":"int32","description":"Number of agents in this work plan"},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanListItemResponse":{"type":"object","required":["metadata"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"valid":{"type":"boolean","description":"Whether the work plan is valid or not","readOnly":true},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"constrainPaidTimeGranularity":{"type":"boolean","description":"Whether paid time granularity is constrained for this work plan"},"paidTimeGranularityMinutes":{"type":"integer","format":"int32","description":"Granularity in minutes allowed for shift paid time in this work plan. Used if constrainPaidTimeGranularity == true"},"constrainMinimumTimeBetweenShifts":{"type":"boolean","description":"Whether the minimum time between shifts constraint is enabled for this work plan"},"minimumTimeBetweenShiftsMinutes":{"type":"integer","format":"int32","description":"Minimum time between shifts in minutes defined in this work plan. Used if constrainMinimumTimeBetweenShifts == true"},"maximumDays":{"type":"integer","format":"int32","description":"Maximum number days in a week allowed to be scheduled for this work plan"},"minimumConsecutiveNonWorkingMinutesPerWeek":{"type":"integer","format":"int32","description":"Minimum amount of consecutive non working minutes per week that agents who are assigned this work plan are allowed to have off"},"constrainMaximumConsecutiveWorkingWeekends":{"type":"boolean","description":"Whether to constrain the maximum consecutive working weekends"},"maximumConsecutiveWorkingWeekends":{"type":"integer","format":"int32","description":"The maximum number of consecutive weekends that agents who are assigned to this work plan are allowed to work"},"minimumWorkingDaysPerWeek":{"type":"integer","format":"int32","description":"The minimum number of days that agents assigned to a work plan must work per week"},"constrainMaximumConsecutiveWorkingDays":{"type":"boolean","description":"Whether to constrain the maximum consecutive working days"},"maximumConsecutiveWorkingDays":{"type":"integer","format":"int32","description":"The maximum number of consecutive days that agents assigned to this work plan are allowed to work. Used if constrainMaximumConsecutiveWorkingDays == true"},"minimumShiftStartDistanceMinutes":{"type":"integer","format":"int32","description":"The time period in minutes for the duration between the start times of two consecutive working days"},"minimumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum days off in the planning period"},"maximumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum days off in the planning period"},"minimumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum paid minutes in the planning period"},"maximumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum paid minutes in the planning period"},"optionalDays":{"description":"Optional days to schedule for this work plan. Populate with expand=details","$ref":"#/definitions/SetWrapperDayOfWeek"},"shiftStartVarianceType":{"type":"string","description":"This constraint ensures that an agent starts each workday within a user-defined time threshold","enum":["ShiftStart","ShiftStartAndPaidDuration"]},"shiftStartVariances":{"description":"Variance in minutes among start times of shifts in this work plan. Populate with expand=details","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan. Populate with expand=details (defaults to empty list)","items":{"$ref":"#/definitions/WorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan. Populate with expand=details (defaults to empty list)","items":{"$ref":"#/definitions/DeletableUserReference"}},"agentCount":{"type":"integer","format":"int32","description":"Number of agents in this work plan. Populate with expand=agentCount"},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkPlanListItemResponse"}}}},"CreateWorkPlan":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of this work plan"},"enabled":{"type":"boolean","description":"Whether the work plan is enabled for scheduling"},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"constrainPaidTimeGranularity":{"type":"boolean","description":"Whether paid time granularity should be constrained for this workplan"},"paidTimeGranularityMinutes":{"type":"integer","format":"int32","description":"Granularity in minutes allowed for shift paid time in this work plan. Used if constrainPaidTimeGranularity == true"},"constrainMinimumTimeBetweenShifts":{"type":"boolean","description":"Whether the minimum time between shifts constraint is enabled for this work plan"},"minimumTimeBetweenShiftsMinutes":{"type":"integer","format":"int32","description":"Minimum time between shifts in minutes defined in this work plan. Used if constrainMinimumTimeBetweenShifts == true"},"maximumDays":{"type":"integer","format":"int32","description":"Maximum number days in a week allowed to be scheduled for this work plan"},"minimumConsecutiveNonWorkingMinutesPerWeek":{"type":"integer","format":"int32","description":"Minimum amount of consecutive non working minutes per week that agents who are assigned this work plan are allowed to have off"},"constrainMaximumConsecutiveWorkingWeekends":{"type":"boolean","description":"Whether to constrain the maximum consecutive working weekends"},"maximumConsecutiveWorkingWeekends":{"type":"integer","format":"int32","description":"The maximum number of consecutive weekends that agents who are assigned to this work plan are allowed to work"},"minimumWorkingDaysPerWeek":{"type":"integer","format":"int32","description":"The minimum number of days that agents assigned to a work plan must work per week"},"constrainMaximumConsecutiveWorkingDays":{"type":"boolean","description":"Whether to constrain the maximum consecutive working days"},"maximumConsecutiveWorkingDays":{"type":"integer","format":"int32","description":"The maximum number of consecutive days that agents assigned to this work plan are allowed to work. Used if constrainMaximumConsecutiveWorkingDays == true"},"minimumShiftStartDistanceMinutes":{"type":"integer","format":"int32","description":"The time period in minutes for the duration between the start times of two consecutive working days"},"minimumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum days off in the planning period"},"maximumDaysOffPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum days off in the planning period"},"minimumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Minimum paid minutes in the planning period"},"maximumPaidMinutesPerPlanningPeriod":{"type":"integer","format":"int32","description":"Maximum paid minutes in the planning period"},"optionalDays":{"description":"Optional days to schedule for this work plan","$ref":"#/definitions/SetWrapperDayOfWeek"},"shiftStartVarianceType":{"type":"string","description":"This constraint ensures that an agent starts each workday within a user-defined time threshold","enum":["ShiftStart","ShiftStartAndPaidDuration"]},"shiftStartVariances":{"description":"Variance in minutes among start times of shifts in this work plan","$ref":"#/definitions/ListWrapperShiftStartVariance"},"shifts":{"type":"array","description":"Shifts in this work plan","items":{"$ref":"#/definitions/CreateWorkPlanShift"}},"agents":{"type":"array","description":"Agents in this work plan","items":{"$ref":"#/definitions/UserReference"}}}},"CreateWorkPlanActivity":{"type":"object","properties":{"activityCodeId":{"type":"string","description":"ID of the activity code associated with this activity"},"description":{"type":"string","description":"Description of the activity"},"lengthMinutes":{"type":"integer","format":"int32","description":"Length of the activity in minutes"},"startTimeIsRelativeToShiftStart":{"type":"boolean","description":"Whether the start time of the activity is relative to the start time of the shift it belongs to"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the activity is flexible"},"earliestStartTimeMinutes":{"type":"integer","format":"int32","description":"Earliest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutes":{"type":"integer","format":"int32","description":"Latest activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == true"},"exactStartTimeMinutes":{"type":"integer","format":"int32","description":"Exact activity start in offset minutes relative to shift start time if startTimeIsRelativeToShiftStart == true else its based on midnight. Used if flexibleStartTime == false"},"startTimeIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity is paid"},"countsAsContiguousWorkTime":{"type":"boolean","description":"Whether the activity duration is counted towards contiguous work time"},"minimumLengthFromShiftStartMinutes":{"type":"integer","format":"int32","description":"The minimum duration between shift start and shift item (e.g., break or meal) start in minutes"},"minimumLengthFromShiftEndMinutes":{"type":"integer","format":"int32","description":"The minimum duration between shift item (e.g., break or meal) end and shift end in minutes"}}},"CreateWorkPlanShift":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the shift"},"days":{"description":"Days of the week applicable for this shift","$ref":"#/definitions/SetWrapperDayOfWeek"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the shift is flexible"},"exactStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Exact start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == false"},"earliestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Earliest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"constrainStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled. Deprecated, use constrainLatestStopTime instead"},"constrainLatestStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled"},"latestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest stop time of the shift defined as offset minutes from midnight. Used if constrainStopTime == true"},"constrainEarliestStopTime":{"type":"boolean","description":"Whether the earliest stop time constraint for the shift is enabled"},"earliestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"This is the earliest time a shift can end"},"startIncrementMinutes":{"type":"integer","format":"int32","description":"Increment in offset minutes that would contribute to different possible start times for the shift. Used if flexibleStartTime == true"},"flexiblePaidTime":{"type":"boolean","description":"Whether the paid time setting for the shift is flexible"},"exactPaidTimeMinutes":{"type":"integer","format":"int32","description":"Exact paid time in minutes configured for the shift. Used if flexiblePaidTime == false"},"minimumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Minimum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"maximumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Maximum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"constrainContiguousWorkTime":{"type":"boolean","description":"Whether the contiguous time constraint for the shift is enabled"},"minimumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Minimum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"maximumContiguousWorkTimeMinutes":{"type":"integer","format":"int32","description":"Maximum contiguous time in minutes configured for the shift. Used if constrainContiguousWorkTime == true"},"constrainDayOff":{"type":"boolean","description":"Whether day off rule is enabled"},"dayOffRule":{"type":"string","description":"The day off rule for agents to have next day off or previous day off. used if constrainDayOff = true","enum":["NextDayOff","PreviousDayOff"]},"activities":{"type":"array","description":"Activities configured for this shift","items":{"$ref":"#/definitions/CreateWorkPlanActivity"}}}},"CopyWorkPlan":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name of the copied work plan"}}},"DateRangeWithOptionalEnd":{"type":"object","required":["startBusinessUnitDate"],"properties":{"startBusinessUnitDate":{"type":"string","format":"date","description":"The start date for work plan rotation or an agent, interpreted in the business unit's time zone. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"endBusinessUnitDate":{"type":"string","format":"date","description":"The end date for work plan rotation or an agent, interpreted in the business unit's time zone. Null denotes open ended date range. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"WorkPlanPatternResponse":{"type":"object","properties":{"workPlans":{"type":"array","description":"List of work plans in order of rotation on a weekly basis","items":{"$ref":"#/definitions/WorkPlanReference"}}}},"WorkPlanRotationAgentResponse":{"type":"object","properties":{"user":{"description":"The user associated with this work plan rotation","$ref":"#/definitions/UserReference"},"dateRange":{"description":"The date range to which this agent is effective in the work plan rotation","$ref":"#/definitions/DateRangeWithOptionalEnd"},"position":{"type":"integer","format":"int32","description":"Start position of the work plan in the pattern for this agent in the work plan rotation. Position value starts from 0"}}},"WorkPlanRotationResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"enabled":{"type":"boolean","description":"Whether the work plan rotation is enabled for scheduling"},"dateRange":{"description":"The date range to which this work plan rotation applies","$ref":"#/definitions/DateRangeWithOptionalEnd"},"pattern":{"description":"Pattern with ordered list of work plans that rotate on a weekly basis","$ref":"#/definitions/WorkPlanPatternResponse"},"agentCount":{"type":"integer","format":"int32","description":"Number of agents in this work plan rotation"},"agents":{"type":"array","description":"Agents in this work plan rotation. Populate with expand=agents for GET WorkPlanRotationsList (defaults to empty list)","items":{"$ref":"#/definitions/WorkPlanRotationAgentResponse"}},"metadata":{"description":"Version metadata for this work plan rotation","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AddWorkPlanRotationAgentRequest":{"type":"object","required":["dateRange","position","userId"],"properties":{"userId":{"type":"string","description":"The ID of an agent in this work plan rotation"},"dateRange":{"description":"The date range to which this agent is effective in the work plan rotation","$ref":"#/definitions/DateRangeWithOptionalEnd"},"position":{"type":"integer","format":"int32","description":"Start position of the work plan in the pattern for this agent in the work plan rotation. Position value starts from 0"}}},"AddWorkPlanRotationRequest":{"type":"object","required":["dateRange","name","pattern"],"properties":{"name":{"type":"string","description":"Name of this work plan rotation"},"dateRange":{"description":"The date range to which this work plan rotation applies","$ref":"#/definitions/DateRangeWithOptionalEnd"},"agents":{"type":"array","description":"Agents in this work plan rotation","items":{"$ref":"#/definitions/AddWorkPlanRotationAgentRequest"}},"pattern":{"description":"Pattern with list of work plan IDs that rotate on a weekly basis","$ref":"#/definitions/WorkPlanPatternRequest"}}},"WorkPlanPatternRequest":{"type":"object","required":["workPlanIds"],"properties":{"workPlanIds":{"type":"array","description":"List of work plan IDs in order of rotation on a weekly basis. Values in the list cannot be null or empty","items":{"type":"string"}}}},"CopyWorkPlanRotationRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Name to apply to the new copy of the work plan rotation"}}},"WorkPlanRotationListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkPlanRotationResponse"}}}},"UpdateWorkPlanRotationAgentRequest":{"type":"object","required":["userId"],"properties":{"userId":{"type":"string","description":"The ID of an agent in this work plan rotation"},"dateRange":{"description":"The date range to which this agent is effective in the work plan rotation","$ref":"#/definitions/DateRangeWithOptionalEnd"},"position":{"type":"integer","format":"int32","description":"Start position of the work plan in the pattern for this agent in the work plan rotation. Position value starts from 0"},"delete":{"type":"boolean","description":"If marked true for this agent when updating, then this agent will be removed from this work plan rotation"}}},"UpdateWorkPlanRotationRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"Name of this work plan rotation"},"enabled":{"type":"boolean","description":"Whether the work plan rotation is enabled for scheduling"},"dateRange":{"description":"The date range to which this work plan rotation applies","$ref":"#/definitions/DateRangeWithOptionalEnd"},"agents":{"type":"array","description":"Agents in this work plan rotation","items":{"$ref":"#/definitions/UpdateWorkPlanRotationAgentRequest"}},"pattern":{"description":"Pattern with list of work plan IDs that rotate on a weekly basis","$ref":"#/definitions/WorkPlanPatternRequest"},"metadata":{"description":"Version metadata for this work plan rotation","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ActivityPlanJobException":{"type":"object","required":["exceptionType","occurrences"],"properties":{"exceptionType":{"type":"string","description":"The type of error","enum":["UnscheduledAttendees","SessionsNotDeleted"]},"occurrences":{"type":"array","description":"The occurrences in which this error occurred","items":{"$ref":"#/definitions/ActivityPlanOccurrenceReference"}}}},"ActivityPlanJobListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ActivityPlanJobResponse"}}}},"ActivityPlanJobResponse":{"type":"object","required":["activityPlan","exceptions","status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"activityPlan":{"description":"The activity plan associated with this job","$ref":"#/definitions/ActivityPlanReference"},"status":{"type":"string","description":"The status of the job","enum":["Processing","Complete","Error"]},"exceptions":{"type":"array","description":"The list of exceptions that occurred while running this activity plan job. These are exceptions that affect individual occurrences but didn't prevent the job from completing","items":{"$ref":"#/definitions/ActivityPlanJobException"}},"error":{"description":"Error details if status == 'Error'. These are errors that caused the job to fail to complete","$ref":"#/definitions/ErrorBody"},"occurrence":{"description":"The occurrence associated with this job if type == 'DeleteOccurrence'","$ref":"#/definitions/ActivityPlanOccurrenceReference"},"type":{"type":"string","description":"The type of the job","enum":["RunPlan","DeleteOccurrence"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanOccurrenceReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanAbandonRateImpactOverride":{"type":"object","required":["increaseByPercent"],"properties":{"increaseByPercent":{"type":"number","format":"double","description":"Allowed abandon rate increase percent, from 0.0 to 100.0"}}},"ActivityPlanAsaImpactOverride":{"type":"object","required":["increaseByPercent"],"properties":{"increaseByPercent":{"type":"number","format":"double","description":"Allowed average speed of answer increase percent, from 0.0 to 100.0"}}},"ActivityPlanResponse":{"type":"object","required":["activityCode","countsAsPaidTime","createdBy","createdDate","description","facilitated","initialSchedulePeriod","lengthMinutes","modifiedBy","modifiedDate","name","optimizationObjective","state","transitionTimeMinutes","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the activity plan"},"managementUnits":{"type":"array","description":"The management units to which this activity plan applies. Empty list or null means this activity plan applies to the entire business unit","items":{"$ref":"#/definitions/ManagementUnitReference"}},"description":{"type":"string","description":"The description of this activity plan"},"activityCode":{"description":"The activity code associated with this activity plan. It is recommended to load and cache the entire list of activity codes rather than look up individual codes","$ref":"#/definitions/ActivityCodeReference"},"type":{"type":"string","description":"The type of the activity plan","enum":["Individual","Group"]},"initialSchedulePeriod":{"description":"The initial schedule period of the activity plan","$ref":"#/definitions/SchedulingPeriod"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the activity in minutes"},"groupSettings":{"description":"Group settings for this activity plan","$ref":"#/definitions/GroupSettings"},"recurrenceSettings":{"description":"Recurrence settings for this activity plan","$ref":"#/definitions/RecurrenceSettings"},"attendeesSearchRule":{"description":"Attendee search rule for this activity plan","$ref":"#/definitions/UserSearchRule"},"facilitated":{"type":"boolean","description":"Whether the sessions created by this activity plan should be facilitated"},"facilitatorsSearchRule":{"description":"Facilitator search rule for this activity plan","$ref":"#/definitions/UserSearchRule"},"transitionTimeMinutes":{"type":"integer","format":"int32","description":"Transition time in minutes between facilitated sessions"},"serviceGoalImpactOverrides":{"description":"Allowable service goal impact override settings for this activity plan","$ref":"#/definitions/ActivityPlanServiceGoalImpactOverrides"},"optimizationObjective":{"type":"string","description":"The optimization objective of this activity plan","enum":["FavorServiceGoals","FavorSchedulingAll"]},"fixedAvailability":{"type":"array","description":"Fixed availability configuration for this activity plan","items":{"$ref":"#/definitions/FixedAvailability"}},"state":{"type":"string","description":"The state of this activity plan","enum":["Active","Inactive"]},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity should count as paid time"},"createdDate":{"type":"string","format":"date-time","description":"The date the activity plan was created, in ISO-8601 format"},"createdBy":{"description":"The user who created this activity plan","$ref":"#/definitions/UserReference"},"modifiedDate":{"type":"string","format":"date-time","description":"The date the activity plan was modified, in ISO-8601 format"},"modifiedBy":{"description":"The last user to modify this activity plan","$ref":"#/definitions/UserReference"},"lastRunDate":{"type":"string","format":"date-time","description":"The date the activity plan was last run, in ISO-8601 format"},"lastRunBy":{"description":"The last user to run this activity plan","$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanServiceGoalImpactOverrides":{"type":"object","required":["abandonRate","averageSpeedOfAnswer","serviceLevel"],"properties":{"abandonRate":{"description":"Abandon rate service goal override for the associated activity plan","$ref":"#/definitions/ActivityPlanAbandonRateImpactOverride"},"serviceLevel":{"description":"Service level goal override for the associated activity plan","$ref":"#/definitions/ActivityPlanServiceLevelImpactOverride"},"averageSpeedOfAnswer":{"description":"Average speed of answer service goal override for the associated activity plan","$ref":"#/definitions/ActivityPlanAsaImpactOverride"}}},"ActivityPlanServiceLevelImpactOverride":{"type":"object","required":["decreaseByPercent"],"properties":{"decreaseByPercent":{"type":"number","format":"double","description":"Allowed service level decrease percent, from 0.0 to 100.0"}}},"AvailabilityRange":{"type":"object","required":["earliestStartMinutesFromMidnight","latestEndMinutesFromMidnight"],"properties":{"earliestStartMinutesFromMidnight":{"type":"integer","format":"int32","description":"The earliest time of day the activity can be scheduled to begin, in minutes from midnight in the configured time zone of the business unit"},"latestEndMinutesFromMidnight":{"type":"integer","format":"int32","description":"The latest time of day the activity can be scheduled to end, in minutes from midnight in the configured time zone of the business unit"}}},"FixedAvailability":{"type":"object","properties":{"availabilityRange":{"description":"The range of time of day the activity can be scheduled","$ref":"#/definitions/AvailabilityRange"},"dateRange":{"description":"The range of date for which the activity plan could be scheduled","$ref":"#/definitions/RequiredLocalDateRange"},"daysOfWeek":{"type":"array","description":"The days of week available for scheduling. Empty list or null means daysOfWeek is not considered","items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}}}},"GroupSettings":{"type":"object","properties":{"minimumGroupSize":{"type":"integer","format":"int32","description":"The minimum size of a group for a session"},"maximumGroupSize":{"type":"integer","format":"int32","description":"The maximum size of a group for a session"},"maximumTotalSessions":{"type":"integer","format":"int32","description":"The maximum total number of sessions"},"maximumConcurrentSessions":{"type":"integer","format":"int32","description":"The maximum number of sessions that can be scheduled concurrently"}}},"RecurrenceEndSettings":{"type":"object","properties":{"lastDate":{"type":"string","format":"date-time","description":"The end date of the recurrence for the activity plan, in ISO-8601 format. Only one of lastDate or noEndDate may be set"},"noEndDate":{"type":"boolean","description":"Whether this activity plan should continue indefinitely. If set to true, lastDate must not be set"}}},"RecurrencePeriod":{"type":"object","required":["granularity","magnitude"],"properties":{"magnitude":{"type":"integer","format":"int32","description":"The period of the activity plan in granularity units"},"granularity":{"type":"string","description":"The granularity unit to interpret the period of this activity plan","enum":["Days","Weeks"]}}},"RecurrenceSettings":{"type":"object","required":["endAfter","minimumTimeBetweenOccurrences","recurrencePeriod"],"properties":{"recurrencePeriod":{"description":"The recurrence period of the activity plan","$ref":"#/definitions/RecurrencePeriod"},"minimumTimeBetweenOccurrences":{"description":"Constraint indicating the minimum time in hours between recurrences of the activity plan","$ref":"#/definitions/RecurrencePeriod"},"endAfter":{"description":"Settings controlling when to end the recurrence for the activity plan","$ref":"#/definitions/RecurrenceEndSettings"}}},"RequiredLocalDateRange":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date","description":"The inclusive start of a date range in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"endDate":{"type":"string","format":"date","description":"The inclusive end of a date range in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"SchedulingPeriod":{"type":"object","required":["earliestStartDate","latestEndDate"],"properties":{"earliestStartDate":{"type":"string","format":"date","description":"The earliest date the associated activity plan can begin, in YYYY-MM-DD format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"latestEndDate":{"type":"string","format":"date","description":"The latest date the associated activity plan can end, in YYYY-MM-DD format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"UserSearchRule":{"type":"object","required":["parts"],"properties":{"parts":{"type":"array","description":"The parts of this rule; the results of these are ANDed together.","items":{"$ref":"#/definitions/UserSearchRulePart"}}}},"UserSearchRulePart":{"type":"object","required":["ids","operation","selector"],"properties":{"operation":{"type":"string","description":"The operation for this part","enum":["Include","Exclude"]},"selector":{"type":"string","description":"The type of item being selected by this part","enum":["AcdSkill","User","Group","Queue","Division","ManagementUnit"]},"ids":{"type":"array","description":"The ids for the selector; the results of these are ORed together","uniqueItems":true,"items":{"type":"string"}}}},"CreateActivityPlanRequest":{"type":"object","required":["activityCodeId","countsAsPaidTime","initialSchedulePeriod","lengthMinutes","name","optimizationObjective","state","transitionTimeMinutes","type"],"properties":{"name":{"type":"string","description":"The name of the activity plan"},"managementUnitIds":{"type":"array","description":"The management units to which this activity plan applies. Empty list or null means this activity plan applies to the entire business unit","items":{"type":"string"}},"description":{"type":"string","description":"The description of the activity plan"},"activityCodeId":{"type":"string","description":"The activity code associated with the activity plan"},"type":{"type":"string","description":"The type of the activity plan","enum":["Individual","Group"]},"lengthMinutes":{"type":"integer","format":"int32","description":"The length in minutes of the activity plan"},"initialSchedulePeriod":{"description":"The initial scheduling period for the activity plan","$ref":"#/definitions/SchedulingPeriod"},"groupSettings":{"description":"Group settings for the activity plan","$ref":"#/definitions/GroupSettings"},"recurrenceSettings":{"description":"Settings controlling recurrence for the activity plan. If not set the activity plan will only occur once","$ref":"#/definitions/RecurrenceSettings"},"attendeesSearchRule":{"description":"Attendee search rule for this activity plan","$ref":"#/definitions/UserSearchRule"},"facilitated":{"type":"boolean","description":"Whether the sessions created by this activity plan should be facilitated"},"facilitatorsSearchRule":{"description":"Facilitator search rule for this activity plan","$ref":"#/definitions/UserSearchRule"},"transitionTimeMinutes":{"type":"integer","format":"int32","description":"Transition time in minutes between facilitated sessions"},"serviceGoalImpactOverrides":{"description":"Allowable service goal impact override settings for this activity plan. If not set the business unit setting will be used","$ref":"#/definitions/ActivityPlanServiceGoalImpactOverrides"},"optimizationObjective":{"type":"string","description":"The optimization objective of this activity plan","enum":["FavorServiceGoals","FavorSchedulingAll"]},"state":{"type":"string","description":"The state of this activity plan","enum":["Active","Inactive"]},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity should count as paid time"},"fixedAvailability":{"type":"array","description":"Fixed availability configuration for the activity plan","items":{"$ref":"#/definitions/FixedAvailability"}}}},"ListWrapperFixedAvailability":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/FixedAvailability"}}}},"UpdateActivityPlanRequest":{"type":"object","properties":{"name":{"type":"string","description":"The name of the activity plan"},"description":{"type":"string","description":"The description of the activity plan"},"groupSettings":{"description":"Group settings for the activity plan","$ref":"#/definitions/ValueWrapperGroupSettings"},"attendeesSearchRule":{"description":"Attendee search rule for this activity plan","$ref":"#/definitions/ValueWrapperUserSearchRule"},"facilitatorsSearchRule":{"description":"Facilitator search rule for this activity plan","$ref":"#/definitions/ValueWrapperUserSearchRule"},"transitionTimeMinutes":{"type":"integer","format":"int32","description":"Transition time in minutes between facilitated sessions"},"serviceGoalImpactOverrides":{"description":"Allowable service goal impact override settings for this activity plan","$ref":"#/definitions/ValueWrapperActivityPlanServiceGoalImpactOverrides"},"optimizationObjective":{"type":"string","description":"The optimization objective of this activity plan","enum":["FavorServiceGoals","FavorSchedulingAll"]},"state":{"type":"string","description":"The state of this activity plan","enum":["Active","Inactive"]},"fixedAvailability":{"description":"Fixed availability configuration for the activity plan","$ref":"#/definitions/ListWrapperFixedAvailability"}}},"ValueWrapperActivityPlanServiceGoalImpactOverrides":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/ActivityPlanServiceGoalImpactOverrides"}}},"ValueWrapperGroupSettings":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/GroupSettings"}}},"ValueWrapperUserSearchRule":{"type":"object","properties":{"value":{"description":"The value for the associated field","$ref":"#/definitions/UserSearchRule"}}},"ActivityPlanListItem":{"type":"object","required":["activityCode","createdBy","createdDate","description","modifiedBy","modifiedDate","name","optimizationObjective","state","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the activity plan"},"managementUnits":{"type":"array","description":"The management units to which this activity plan applies. Empty list or null means this activity plan applies to all management units in the business unit","items":{"$ref":"#/definitions/ManagementUnitReference"}},"description":{"type":"string","description":"The description of this activity plan"},"activityCode":{"description":"The activity code to which this activity plan applies. Note: It is recommended to load and cache the entire list of activity codes rather than look up individual codes","$ref":"#/definitions/ActivityCodeReference"},"type":{"type":"string","description":"The type of the activity plan","enum":["Individual","Group"]},"optimizationObjective":{"type":"string","description":"The optimization objective of this activity plan","enum":["FavorServiceGoals","FavorSchedulingAll"]},"recurrenceSettings":{"description":"Recurrence settings for this activity plan","$ref":"#/definitions/RecurrenceSettings"},"state":{"type":"string","description":"The state of this activity plan","enum":["Active","Inactive"]},"lastRunDate":{"type":"string","format":"date-time","description":"The date the activity plan was last run, in ISO-8601 format"},"lastRunBy":{"description":"The last user to run this activity plan","$ref":"#/definitions/UserReference"},"createdDate":{"type":"string","format":"date-time","description":"The date the activity plan was created, in ISO-8601 format"},"createdBy":{"description":"The user who created this activity plan","$ref":"#/definitions/UserReference"},"modifiedDate":{"type":"string","format":"date-time","description":"The date the activity plan was modified, in ISO-8601 format"},"modifiedBy":{"description":"The last user to modify this activity plan","$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ActivityPlanListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/ActivityPlanListItem"}}}},"ActivityPlanRunJobResponse":{"type":"object","required":["activityPlan","exceptions","status"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"activityPlan":{"description":"The activity plan associated with this job","$ref":"#/definitions/ActivityPlanReference"},"status":{"type":"string","description":"The status of the job","enum":["Processing","Complete","Error"]},"exceptions":{"type":"array","description":"The list of exceptions that occurred while running this activity plan job. These are exceptions that affect individual occurrences but didn't prevent the job from completing","items":{"$ref":"#/definitions/ActivityPlanJobException"}},"error":{"description":"Error details if status == 'Error'. These are errors that caused the job to fail to complete","$ref":"#/definitions/ErrorBody"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AdherenceExplanationJob":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"type":{"type":"string","description":"The type of the adherence explanation job","enum":["AddExplanation","UpdateExplanation","QueryAgentExplanations","QueryBuExplanations"]},"status":{"type":"string","description":"The status of the adherence explanation job","enum":["Processing","Complete","Error"]},"adherenceExplanation":{"description":"The adherence explanation added or modified by the job once complete; may be null if status == 'Error'. Used if type is in [ 'AddExplanation', 'UpdateExplanation' ]","$ref":"#/definitions/AdherenceExplanationResponse"},"downloadUrl":{"type":"string","description":"A URL to fetch results of the job. Only set if status == 'Complete' and type is in [ 'QueryAgentExplanations', 'QueryBuExplanations' ]"},"error":{"description":"Error details if status == 'Error'","$ref":"#/definitions/ErrorBody"},"agentQueryResponseTemplate":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'QueryAgentExplanations'","$ref":"#/definitions/AdherenceExplanationListingAgentQueryResponse"},"buQueryResponseTemplate":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'QueryBuExplanations'","$ref":"#/definitions/AdherenceExplanationListingBuQueryResponse"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AdherenceExplanationListingAgentQueryResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AdherenceExplanationResponse"}}}},"AdherenceExplanationListingBuQueryResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AdherenceExplanationResponse"}}}},"AdherenceExplanationResponse":{"type":"object","required":["agent","businessUnit","lengthMinutes","managementUnit","startDate","status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"agent":{"description":"The agent to whom this adherence explanation applies","$ref":"#/definitions/UserReference"},"managementUnit":{"description":"The management unit to which the agent belonged at the time the adherence explanation was submitted","$ref":"#/definitions/ManagementUnitReference"},"businessUnit":{"description":"The business unit to which the agent belonged at the time the adherence explanation was submitted","$ref":"#/definitions/BusinessUnitReference"},"type":{"type":"string","description":"The type of the adherence explanation","enum":["Late"]},"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]},"startDate":{"type":"string","format":"date-time","description":"The start timestamp of the adherence explanation in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"notes":{"type":"string","description":"Notes about the adherence explanation"},"reviewedBy":{"description":"The user who reviewed the adherence explanation, if applicable","$ref":"#/definitions/UserReference"},"reviewedDate":{"type":"string","format":"date-time","description":"The timestamp for when the adherence explanation was reviewed, if applicable. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AdherenceExplanationJobReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"type":{"type":"string","description":"The type of the adherence explanation job","enum":["AddExplanation","UpdateExplanation","QueryAgentExplanations","QueryBuExplanations"]},"status":{"type":"string","description":"The status of the adherence explanation job","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentQueryAdherenceExplanationsResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/AdherenceExplanationJobReference"},"result":{"description":"The result of the query. May come via notification","$ref":"#/definitions/AdherenceExplanationListingAgentQueryResponse"},"downloadUrl":{"type":"string","description":"The URL from which to download the result. May come via notification"}}},"AgentQueryAdherenceExplanationsRequest":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"The start date of the range to query. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end date of the range to query. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"AdherenceExplanationAsyncResponse":{"type":"object","properties":{"job":{"description":"A reference to the job that was started by the request","$ref":"#/definitions/AdherenceExplanationJobReference"}}},"UpdateAdherenceExplanationStatusRequest":{"type":"object","properties":{"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]}}},"AddAdherenceExplanationAdminRequest":{"type":"object","required":["lengthMinutes","startDate","type"],"properties":{"type":{"type":"string","description":"The type of the adherence explanation","enum":["Late"]},"startDate":{"type":"string","format":"date-time","description":"The start timestamp of the adherence explanation in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"notes":{"type":"string","description":"Notes about the adherence explanation"},"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]}}},"BuQueryAdherenceExplanationsResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/AdherenceExplanationJobReference"},"result":{"description":"The result of the query. May come via notification","$ref":"#/definitions/AdherenceExplanationListingBuQueryResponse"},"downloadUrl":{"type":"string","description":"The URL from which to download the result. May come via notification"}}},"BuQueryAdherenceExplanationsRequest":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"The start date of the range to query. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end date of the range to query. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"managementUnitIds":{"type":"array","description":"A filter for which management units to query. Leave empty or omit entirely for all management units in the business unit","items":{"type":"string"}},"agentIds":{"type":"array","description":"A filter for which agents within the business unit to query. Leave empty or omit entirely for all agents in the business unit (or management units if specified)","items":{"type":"string"}}}},"AddAdherenceExplanationAgentRequest":{"type":"object","required":["lengthMinutes","startDate","type"],"properties":{"type":{"type":"string","description":"The type of the adherence explanation","enum":["Late"]},"startDate":{"type":"string","format":"date-time","description":"The start timestamp of the adherence explanation in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"notes":{"type":"string","description":"Notes about the adherence explanation"}}},"AdherenceExplanationListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AdherenceExplanationResponse"}}}},"QueryAdherenceExplanationsResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/AdherenceExplanationJobReference"},"result":{"description":"The result of the query. May come via notification","$ref":"#/definitions/AdherenceExplanationListing"},"downloadUrl":{"type":"string","description":"The URL from which to download the result. May come via notification"}}},"HistoricalAdherenceActuals":{"type":"object","properties":{"actualActivityCategory":{"type":"string","description":"Activity in which the user is actually engaged","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"actualSecondaryPresenceLookupId":{"type":"string","description":"The lookup ID used to retrieve the actual secondary status from map of lookup ID to corresponding secondary presence ID"},"startOffsetSeconds":{"type":"integer","format":"int32","description":"Actual start offset in seconds relative to query start time"},"endOffsetSeconds":{"type":"integer","format":"int32","description":"Actual end offset in seconds relative to query start time"}}},"HistoricalAdherenceExceptionInfo":{"type":"object","properties":{"startOffsetSeconds":{"type":"integer","format":"int32","description":"Exception start offset in seconds relative to query start time"},"endOffsetSeconds":{"type":"integer","format":"int32","description":"Exception end offset in seconds relative to query start time"},"scheduledActivityCodeId":{"type":"string","description":"The ID of the scheduled activity code for this user"},"scheduledActivityCategory":{"type":"string","description":"Activity for which the user is scheduled","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"scheduledSecondaryPresenceLookupIds":{"type":"array","description":"The lookup IDs used to retrieve the scheduled secondary statuses from map of lookup ID to corresponding secondary presence ID","uniqueItems":true,"items":{"type":"string"}},"actualActivityCodeId":{"type":"string","description":"The ID of the actual activity code for this user"},"actualActivityCategory":{"type":"string","description":"Activity for which the user is actually engaged","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"systemPresence":{"type":"string","description":"Actual underlying system presence value","enum":["Available","Away","Busy","Offline","Idle","OnQueue","Meal","Training","Meeting","Break"]},"routingStatus":{"type":"string","description":"Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue","enum":["OFF_QUEUE","IDLE","INTERACTING","NOT_RESPONDING","COMMUNICATING"]},"impact":{"type":"string","description":"The impact of the current adherence state for this user","enum":["Positive","Negative","Neutral","Unknown"]},"secondaryPresenceLookupId":{"type":"string","description":"The lookup ID used to retrieve the actual secondary status from map of lookup ID to corresponding secondary presence ID"}}},"WfmHistoricalAdherenceBulkJobReference":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the historical adherence bulk job to listen for via notification or query using the jobs route"},"status":{"type":"string","description":"The status of the historical adherence bulk job","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WfmHistoricalAdherenceBulkResponse":{"type":"object","properties":{"job":{"description":"A reference to the job that was started by the request","$ref":"#/definitions/WfmHistoricalAdherenceBulkJobReference"},"downloadUrls":{"type":"array","description":"The uri list to GET the results of the Historical Adherence query. This field is populated only if query state is Complete","items":{"type":"string"}},"downloadResult":{"description":"Results will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/WfmHistoricalAdherenceBulkResult"}}},"WfmHistoricalAdherenceBulkResult":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range for this result in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range for this result in ISO-8601 format"},"managementUnitId":{"type":"string","description":"The ID of the management unit for this result"},"userResults":{"type":"array","description":"The individual results for each user","items":{"$ref":"#/definitions/WfmHistoricalAdherenceBulkUserResult"}},"lookupIdToSecondaryPresenceId":{"type":"object","description":"Map of secondary presence lookup ID to corresponding secondary presence ID","additionalProperties":{"type":"string"}}}},"WfmHistoricalAdherenceBulkUserDayMetrics":{"type":"object","properties":{"dayStartOffsetSeconds":{"type":"integer","format":"int32","description":"Start of day offset in seconds relative to query start time"},"adherenceScheduleSeconds":{"type":"integer","format":"int32","description":"Duration of schedule in seconds included for adherence percentage calculation"},"conformanceScheduleSeconds":{"type":"integer","format":"int32","description":"Total scheduled duration in seconds for OnQueue activities"},"conformanceActualSeconds":{"type":"integer","format":"int32","description":"Total actually worked duration in seconds for OnQueue activities"},"exceptionCount":{"type":"integer","format":"int32","description":"Total number of adherence exceptions for this user"},"exceptionDurationSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds of adherence exceptions for this user"},"impactSeconds":{"type":"integer","format":"int32","description":"The impact duration in seconds of current adherence state for this user"},"scheduleLengthSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds for all scheduled activities"},"actualLengthSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds for all actually worked activities"},"adherencePercentage":{"type":"number","format":"double","description":"Total adherence percentage for this user, in the scale of 0 - 100"},"conformancePercentage":{"type":"number","format":"double","description":"Total conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on queue time is greater than the scheduled on queue time for the same period."}}},"WfmHistoricalAdherenceBulkUserResult":{"type":"object","properties":{"userId":{"type":"string","description":"The ID of the user for whom the adherence is queried"},"adherencePercentage":{"type":"number","format":"double","description":"Adherence percentage for this user, in the scale of 0 - 100"},"conformancePercentage":{"type":"number","format":"double","description":"Conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on queue time is greater than the scheduled on queue time for the same period."},"impact":{"type":"string","description":"The impact of the current adherence state for this user","enum":["Positive","Negative","Neutral","Unknown"]},"exceptionInfo":{"type":"array","description":"List of adherence exceptions for this user","items":{"$ref":"#/definitions/HistoricalAdherenceExceptionInfo"}},"actuals":{"type":"array","description":"List of adherence actuals for this user","items":{"$ref":"#/definitions/HistoricalAdherenceActuals"}},"dayMetrics":{"type":"array","description":"Adherence and conformance metrics for days in query range","items":{"$ref":"#/definitions/WfmHistoricalAdherenceBulkUserDayMetrics"}}}},"WfmHistoricalAdherenceBulkItem":{"type":"object","required":["endDate","managementUnitId","startDate"],"properties":{"managementUnitId":{"type":"string","description":"The ID of the management unit to query"},"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format"},"userIds":{"type":"array","description":"The IDs of the users to query. If not included, will query every user in the management unit","uniqueItems":true,"items":{"type":"string"}},"includeExceptions":{"type":"boolean","description":"Whether user exceptions should be returned as part of the results. Defaults to false if not specified."},"includeActuals":{"type":"boolean","description":"Whether user actual activities should be returned as part of the results. Defaults to false if not specified."}}},"WfmHistoricalAdherenceBulkQuery":{"type":"object","required":["items","timeZone"],"properties":{"items":{"type":"array","description":"The historical adherence items to query","items":{"$ref":"#/definitions/WfmHistoricalAdherenceBulkItem"}},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing adherence. The results will be returned as UTC timestamps regardless of the time zone input."}}},"HistoricalAdherenceDayMetrics":{"type":"object","properties":{"dayStartOffsetSecs":{"type":"integer","format":"int32","description":"Start of day offset in seconds relative to query start time"},"adherenceScheduleSecs":{"type":"integer","format":"int32","description":"Duration of schedule in seconds included for adherence percentage calculation"},"conformanceScheduleSecs":{"type":"integer","format":"int32","description":"Total scheduled duration in seconds for OnQueue activities"},"conformanceActualSecs":{"type":"integer","format":"int32","description":"Total actually worked duration in seconds for OnQueue activities"},"exceptionCount":{"type":"integer","format":"int32","description":"Total number of adherence exceptions for this user"},"exceptionDurationSecs":{"type":"integer","format":"int32","description":"Total duration in seconds of adherence exceptions for this user"},"impactSeconds":{"type":"integer","format":"int32","description":"The impact duration in seconds of current adherence state for this user"},"scheduleLengthSecs":{"type":"integer","format":"int32","description":"Total duration in seconds for all scheduled activities"},"actualLengthSecs":{"type":"integer","format":"int32","description":"Total duration in seconds for all actually worked activities"},"adherencePercentage":{"type":"number","format":"double","description":"Total adherence percentage for this user, in the scale of 0 - 100"},"conformancePercentage":{"type":"number","format":"double","description":"Total conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on queue time is greater than the scheduled on queue time for the same period."}}},"HistoricalAdherenceQueryResult":{"type":"object","properties":{"userId":{"type":"string","description":"The ID of the user for whom the adherence is queried"},"managementUnitId":{"type":"string","description":"The ID of the management unit of the user for whom the adherence is queried"},"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range that was queried, in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range that was queried, in ISO-8601 format. If it was not set, end date will be set to the queried time"},"adherencePercentage":{"type":"number","format":"double","description":"Adherence percentage for this user, in the scale of 0 - 100"},"conformancePercentage":{"type":"number","format":"double","description":"Conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on queue time is greater than the scheduled on queue time for the same period."},"impact":{"type":"string","description":"The impact of the current adherence state for this user","enum":["Positive","Negative","Neutral","Unknown"]},"exceptionInfo":{"type":"array","description":"List of adherence exceptions for this user","items":{"$ref":"#/definitions/HistoricalAdherenceExceptionInfo"}},"dayMetrics":{"type":"array","description":"Adherence and conformance metrics for days in query range","items":{"$ref":"#/definitions/HistoricalAdherenceDayMetrics"}},"actualsEndDate":{"type":"string","format":"date-time","description":"The end date of the actual activities in ISO-8601 format."},"actuals":{"type":"array","description":"List of actual activity with offset for this user","items":{"$ref":"#/definitions/HistoricalAdherenceActuals"}}}},"WfmHistoricalAdherenceResponse":{"type":"object","properties":{"id":{"type":"string","description":"The query ID to listen for"},"downloadUrl":{"type":"string","description":"Deprecated. Use downloadUrls instead."},"downloadResult":{"description":"Result will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/WfmHistoricalAdherenceResultWrapper"},"downloadUrls":{"type":"array","description":"The uri list to GET the results of the Historical Adherence query. For notification purposes only","items":{"type":"string"}},"queryState":{"type":"string","description":"The state of the adherence query","enum":["Processing","Complete","Error"]}}},"WfmHistoricalAdherenceResultWrapper":{"type":"object","properties":{"entityId":{"type":"string","description":"The operation ID of the historical adherence query"},"data":{"type":"array","description":"The list of historical adherence query results","items":{"$ref":"#/definitions/HistoricalAdherenceQueryResult"}},"lookupIdToSecondaryPresenceId":{"type":"object","description":"Map of secondary presence lookup ID to corresponding secondary presence ID","additionalProperties":{"type":"string"}}}},"WfmHistoricalAdherenceQueryForUsers":{"type":"object","required":["startDate","timeZone","userIds"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing adherence. The results will be returned as UTC timestamps regardless of the time zone input."},"userIds":{"type":"array","description":"The userIds to report on","uniqueItems":true,"items":{"type":"string"}},"includeExceptions":{"type":"boolean","description":"Whether user exceptions should be returned as part of the results"}}},"WfmHistoricalAdherenceQuery":{"type":"object","required":["startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing adherence. The results will be returned as UTC timestamps regardless of the time zone input."},"userIds":{"type":"array","description":"The userIds to report on. If null or not set, adherence will be computed for all the users in management unit or requested teamIds","uniqueItems":true,"items":{"type":"string"}},"includeExceptions":{"type":"boolean","description":"Whether user exceptions should be returned as part of the results"},"teamIds":{"type":"array","description":"The teamIds to report on. If null or not set, adherence will be computed for requested users if applicable or otherwise all users in the management unit. Note: If teamIds is also specified, only adherence for users in the requested teams will be returned","uniqueItems":true,"items":{"type":"string"}}}},"WfmHistoricalAdherenceQueryForTeams":{"type":"object","required":["startDate","timeZone"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing adherence. The results will be returned as UTC timestamps regardless of the time zone input."},"userIds":{"type":"array","description":"The userIds to report on. If null or not set, adherence will be computed for all the users in management unit or requested teamIds","uniqueItems":true,"items":{"type":"string"}},"includeExceptions":{"type":"boolean","description":"Whether user exceptions should be returned as part of the results"}}},"ActivityCodeSummary":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"secondaryPresences":{"type":"array","description":"The secondary presences of this activity code.","items":{"$ref":"#/definitions/SecondaryPresence"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"RealTimeAdherenceExplanation":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"startDate":{"type":"string","format":"date-time","description":"The start timestamp of the adherence explanation in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TeamReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserNextActivityReminder":{"type":"object","properties":{}},"UserScheduleAdherence":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"user":{"description":"The user for whom this status applies","readOnly":true,"$ref":"#/definitions/UserReference"},"businessUnit":{"description":"The business unit to which this user belongs","readOnly":true,"$ref":"#/definitions/BusinessUnitReference"},"managementUnit":{"description":"The management unit to which this user belongs","readOnly":true,"$ref":"#/definitions/ManagementUnitReference"},"team":{"description":"The team to which this user belongs","readOnly":true,"$ref":"#/definitions/TeamReference"},"scheduledActivityCategory":{"type":"string","description":"Activity for which the user is scheduled","readOnly":true,"enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"scheduledActivityCode":{"description":"Activity code for which the user is currently scheduled","readOnly":true,"$ref":"#/definitions/ActivityCodeSummary"},"systemPresence":{"type":"string","description":"Actual underlying system presence value","readOnly":true,"enum":["Available","Away","Busy","Offline","Idle","OnQueue","Meal","Training","Meeting","Break"]},"organizationSecondaryPresenceId":{"type":"string","description":"Organization Secondary Presence Id.","readOnly":true},"routingStatus":{"type":"string","description":"Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue","readOnly":true,"enum":["OFF_QUEUE","IDLE","INTERACTING","NOT_RESPONDING","COMMUNICATING"]},"actualActivityCategory":{"type":"string","description":"Activity in which the user is actually engaged","readOnly":true,"enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"isOutOfOffice":{"type":"boolean","description":"Whether the user is marked OutOfOffice","readOnly":true},"adherenceState":{"type":"string","description":"The user's current adherence state","readOnly":true,"enum":["InAdherence","OutOfAdherence","Unscheduled","Unknown","Ignored","Explained"]},"impact":{"type":"string","description":"The impact of the user's current adherenceState","readOnly":true,"enum":["Positive","Negative","Neutral","Unknown"]},"adherenceExplanation":{"description":"Currently applicable explanation for the adherence state","readOnly":true,"$ref":"#/definitions/RealTimeAdherenceExplanation"},"timeOfAdherenceChange":{"type":"string","format":"date-time","description":"Time when the user entered the current adherenceState in ISO-8601 format","readOnly":true},"presenceUpdateTime":{"type":"string","format":"date-time","description":"Time when presence was last updated. Used to calculate time in current status. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"activeQueues":{"type":"array","description":"The list of queues to which this user is joined","readOnly":true,"items":{"$ref":"#/definitions/QueueReference"}},"activeQueuesModifiedTime":{"type":"string","format":"date-time","description":"Time when the list of active queues for this user was last updated. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"removedFromManagementUnit":{"type":"boolean","description":"For notification purposes. Used to indicate that a user was removed from the management unit","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"UserScheduleAdherenceListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UserScheduleAdherence"}},"downloadUrl":{"type":"string","description":"The downloadUrl if the response is too large to send directly via http response","readOnly":true}}},"AgentPossibleWorkShiftsResponse":{"type":"object","properties":{"weekStartDate":{"type":"string","format":"date","description":"Start date of requested effective work plan. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"pattern":{"type":"array","description":"Each element is the ID of an effective work plan for a specific week","items":{"type":"integer","format":"int32"}},"weeklyPossibleWorkShifts":{"type":"array","description":"Each element is a weekly effective work plan that can be used for multiple weeks","items":{"$ref":"#/definitions/PossibleWorkShiftsForWeek"}},"schedulerIntervalLengthMinutes":{"type":"integer","format":"int32","description":"Number of minutes in each interval in the intervalScheduleProbabilities"},"timeZone":{"type":"string","description":"The time zone of the business unit"}}},"DailyPossibleShift":{"type":"object","properties":{"dayOfWeek":{"type":"string","description":"Day of the shift","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"earliestShiftStartMinutesFromMidnight":{"type":"integer","format":"int32","description":"Minutes of the earliest shift start from midnight. Note that midnight is 12:00 am in the time zone specified in the timeZone field (in the top level of the response)"},"required":{"type":"boolean","description":"Whether this is a required shift"},"minimumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Minimum paid time in minutes of this daily shift"},"maximumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Maximum paid time in minutes of this daily shift"},"intervalScheduleProbabilities":{"type":"array","description":"The percentage of being scheduled in each interval between the earliest shift start and latest shift end. Range of the values: [0, 100].","items":{"type":"integer","format":"int32"}}}},"PossibleWorkShiftsForWeek":{"type":"object","properties":{"id":{"type":"integer","format":"int32","description":"ID of this possible weekly shift"},"dailyPossibleShifts":{"type":"array","description":"Daily shifts in this possible weekly shift","items":{"$ref":"#/definitions/DailyPossibleShift"}}}},"AgentPossibleWorkShiftsRequest":{"type":"object","required":["weekCount","weekStartDate"],"properties":{"weekStartDate":{"type":"string","format":"date","description":"Start date of requested effective work plan, day of week will be in line with business unit start day of week. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"Number of weeks for which to return possible work shifts"}}},"AlternativeShiftBuSettingsResponse":{"type":"object","required":["enabledGranularities","metadata","minMinutesBeforeStartTime","retainedActivityCategories"],"properties":{"enabledGranularities":{"type":"array","description":"The granularity at which alternative shifts is allowed. An empty list means Alternative Shifts is disabled","items":{"type":"string","enum":["Daily"]}},"minMinutesBeforeStartTime":{"type":"integer","format":"int32","description":"The minimum number of minutes before the start of a shift that an alternative shift can be automatically approved"},"retainedActivityCategories":{"type":"array","description":"Categories of activities that are required to remain at the same time slot for the alternative shifts offered. An empty list represents no retained activities","items":{"type":"string","enum":["Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable"]}},"metadata":{"description":"Version metadata for this business unit's alternative shift settings","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ListWrapperAlternativeShiftBuSettingsActivityCategory":{"type":"object","properties":{"values":{"type":"array","items":{"type":"string","enum":["Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable"]}}}},"ListWrapperAlternativeShiftBuSettingsGranularity":{"type":"object","properties":{"values":{"type":"array","items":{"type":"string","enum":["Daily"]}}}},"UpdateAlternativeShiftBuSettingsRequest":{"type":"object","required":["metadata"],"properties":{"enabledGranularities":{"description":"The granularity at which alternative shifts is allowed. An empty list as the wrapped value will indicate alternative shifts is disabled","$ref":"#/definitions/ListWrapperAlternativeShiftBuSettingsGranularity"},"minMinutesBeforeStartTime":{"type":"integer","format":"int32","description":"The minimum number of minutes before the start of a shift that an alternative shift can be automatically approved"},"retainedActivityCategories":{"description":"Categories of activities that are required to remain at the same time slot for the alternative shifts offered. An empty list indicates no retained activities","$ref":"#/definitions/ListWrapperAlternativeShiftBuSettingsActivityCategory"},"metadata":{"description":"Version metadata for this business unit's alternative shift settings","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AlternativeShiftAgentScheduledShift":{"type":"object","required":["activities","dayIndex","lengthMinutes","referenceKey","startDate"],"properties":{"dayIndex":{"type":"integer","format":"int32","description":"The number of days since start of schedule"},"referenceKey":{"type":"string","description":"A key generated for an offer to help facilitate alternative shift trading"},"startDate":{"type":"string","format":"date-time","description":"The start date of this shift in ISO-8601 format"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of this shift in minutes"},"activities":{"type":"array","description":"A list of activities in this shift","items":{"$ref":"#/definitions/BuAgentScheduleActivity"}}}},"AlternativeShiftBulkUpdateTradesResponseTemplate":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AlternativeShiftTradeBulkUpdateTemplateItem"}}}},"AlternativeShiftOffersViewResponseTemplate":{"type":"object","required":["agentId","alternativeDays","businessUnitId","jobId","managementUnitId","offerWeekDate","schedule","shifts"],"properties":{"jobId":{"type":"string","description":"The unique identifier of the async list job that created this file"},"businessUnitId":{"type":"string","description":"The unique identifier of the business unit to which the user (agent) belongs at the time the offer is created"},"agentId":{"type":"string","description":"The unique identifier of the agent for whom the offer was made"},"managementUnitId":{"type":"string","description":"The unique identifier of the management unit to which the user (agent) belongs at the time the offer is created"},"schedule":{"description":"The existing schedule information associated with the offer","$ref":"#/definitions/AlternativeShiftScheduleLookup"},"offerWeekDate":{"type":"string","format":"date","description":"The first date of the week for the schedule we are querying in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"shifts":{"type":"array","description":"The shifts the agent is scheduled for at the time the offer is created","items":{"$ref":"#/definitions/AlternativeShiftAgentScheduledShift"}},"alternativeDays":{"type":"array","description":"The offered alternative shift days in this week at the time the offer is created","items":{"$ref":"#/definitions/AlternativeShiftAgentScheduledShift"}}}},"AlternativeShiftScheduleLookup":{"type":"object","required":["id","weekDate"],"properties":{"id":{"type":"string","description":"The unique identifier of the schedule"},"weekDate":{"type":"string","format":"date","description":"The start date for this schedule in yyyy-MM-dd. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"AlternativeShiftTradeBulkUpdateTemplateItem":{"type":"object","required":["metadata","state","tradeId"],"properties":{"tradeId":{"type":"string","description":"The ID of this alternative shift trade"},"state":{"type":"string","description":"The current state of this alternative shift trade request","enum":["Canceled","Denied","Expired","Submitted","Approved"]},"failureReason":{"type":"string","description":"The reason the update failed, if applicable","enum":["TransitionNotAllowed","NotAuthorized"]},"adminDateReviewed":{"type":"string","format":"date-time","description":"The timestamp of when the trade request was manually reviewed by an admin in ISO-8601 format"},"adminReviewedBy":{"description":"The admin who manually reviewed this alternative shift trade after system denial","$ref":"#/definitions/UserReference"},"metadata":{"description":"Version metadata for this alternative shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AlternativeShiftTradeListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AlternativeShiftTradeResponse"}}}},"AlternativeShiftTradeResponse":{"type":"object","required":["existingShifts","managementUnit","metadata","offeredShifts","schedule","shiftOfferJobId","state","user","violations"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"shiftOfferJobId":{"type":"string","description":"The job ID of the alternative shift offer listing, from which the trade was chosen"},"existingShifts":{"type":"array","description":"The existing shifts from the offer, may be empty","items":{"$ref":"#/definitions/AlternativeShiftAgentScheduledShift"}},"offeredShifts":{"type":"array","description":"The offered shifts from the offer, may be empty","items":{"$ref":"#/definitions/AlternativeShiftAgentScheduledShift"}},"schedule":{"description":"The existing schedule information associated with the trade","$ref":"#/definitions/AlternativeShiftScheduleLookup"},"managementUnit":{"description":"The management unit of this alternative shift trade request","$ref":"#/definitions/ManagementUnitReference"},"user":{"description":"The user who submitted the trade request","$ref":"#/definitions/UserReference"},"weekDate":{"type":"string","format":"date","description":"The start week date of the associated schedule in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"expirationDate":{"type":"string","format":"date-time","description":"The date when the trade will expire in ISO-8601 format. The trade cannot be approved after expiration"},"state":{"type":"string","description":"The state of this alternative shift trade","enum":["Canceled","Denied","Expired","Submitted","Approved"]},"processingStatus":{"type":"string","description":"The processing status of this alternative shift trade","enum":["Error","WaitingForScheduleUpdate","ScheduleUpdating","ScheduleUpdated","WaitingForReview","Reviewing"]},"systemDateReviewed":{"type":"string","format":"date-time","description":"The timestamp of when the trade request was reviewed by the system in ISO-8601 format"},"adminDateReviewed":{"type":"string","format":"date-time","description":"The timestamp of when the trade request was reviewed by an admin in ISO-8601 format"},"adminReviewedBy":{"description":"The admin who reviewed this alternative shift trade after system denial","$ref":"#/definitions/UserReference"},"violations":{"type":"array","description":"A list of trade match violations","items":{"type":"string","enum":["ServiceGoalsNotMet"]}},"metadata":{"description":"Version metadata for this alternative shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AlternativeShiftTradesViewResponseTemplate":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AlternativeShiftTradeResponse"}}}},"BuAgentScheduleActivity":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"The start date/time of this activity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of this activity in minutes"},"description":{"type":"string","description":"The description of this activity"},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this activity"},"paid":{"type":"boolean","description":"Whether this activity is paid"},"payableMinutes":{"type":"integer","format":"int32","description":"Payable minutes for this activity"},"timeOffRequestId":{"type":"string","description":"The ID of the time off request associated with this activity, if applicable"},"timeOffRequestSyncVersion":{"type":"integer","format":"int32","description":"The sync version of the partial day time off request for which the scheduled activity is associated, if applicable"},"externalActivityId":{"type":"string","description":"The ID of the external activity associated with this activity, if applicable"},"externalActivityType":{"type":"string","description":"The type of the external activity associated with this activity, if applicable","enum":["ActivityPlan","Coaching","Learning"]}}},"BuAlternativeShiftJobResponse":{"type":"object","required":["status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the alternative shift job","enum":["Processing","Complete","Error"]},"type":{"type":"string","description":"The type of job","enum":["ListOffers","SearchOffers","ListUserTrades","SearchTrades","BulkUpdateTrades"]},"downloadUrl":{"type":"string","description":"The URL where completed results are available, only set if status == 'Complete'"},"error":{"description":"Any error information, only set if the status == 'Error'","$ref":"#/definitions/ErrorBody"},"viewOffersResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'ListOffers' or 'SearchOffers'","$ref":"#/definitions/AlternativeShiftOffersViewResponseTemplate"},"viewTradesResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'ListUserTrades' or 'SearchTrades'","$ref":"#/definitions/AlternativeShiftTradesViewResponseTemplate"},"bulkUpdateTradesResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'BulkUpdateTrades'","$ref":"#/definitions/AlternativeShiftBulkUpdateTradesResponseTemplate"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuListAlternativeShiftTradesResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the request. Null if result returns synchronously","$ref":"#/definitions/BuAlternativeShiftJobResponse"},"result":{"description":"The result of the request. May come via notification. Null if job is populated","$ref":"#/definitions/AlternativeShiftTradeListing"}}},"SearchAlternativeShiftTradesRequest":{"type":"object","properties":{"managementUnitIds":{"type":"array","description":"The list of management unit IDs for this alternative shift trade search. Either managementUnitIds or agentIds is required","items":{"type":"string"}},"agentIds":{"type":"array","description":"The list of agent IDs for this alternative shift trade search. Either managementUnitIds or agentIds is required","items":{"type":"string"}}}},"AlternativeShiftAsyncResponse":{"type":"object","required":["job"],"properties":{"job":{"description":"The job related to the async request","$ref":"#/definitions/AlternativeShiftJobReference"}}},"AlternativeShiftJobReference":{"type":"object","required":["status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the alternative shift job","enum":["Processing","Complete","Error"]},"type":{"type":"string","description":"The type of alternative shift asynchronous job","enum":["ListOffers","SearchOffers","ListUserTrades","SearchTrades","BulkUpdateTrades"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AlternativeShiftOffersRequest":{"type":"object","required":["queryWeekDate","schedule"],"properties":{"schedule":{"description":"The existing schedule being used to find alternative shift offers","$ref":"#/definitions/AlternativeShiftScheduleLookup"},"queryWeekDate":{"type":"string","format":"date","description":"The start date for the week in this schedule in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"AlternativeShiftJobResponse":{"type":"object","required":["status","type"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the alternative shift job","enum":["Processing","Complete","Error"]},"type":{"type":"string","description":"The type of job","enum":["ListOffers","SearchOffers","ListUserTrades","SearchTrades","BulkUpdateTrades"]},"downloadUrl":{"type":"string","description":"The URL where completed results are available, only set if status == 'Complete'"},"error":{"description":"Any error information, only set if the status == 'Error'","$ref":"#/definitions/ErrorBody"},"viewOffersResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'ListOffers' or 'SearchOffers'","$ref":"#/definitions/AlternativeShiftOffersViewResponseTemplate"},"viewTradesResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'ListUserTrades' or 'SearchTrades'","$ref":"#/definitions/AlternativeShiftTradesViewResponseTemplate"},"bulkUpdateTradesResults":{"description":"Schema template for deserializing data returned from the downloadUrl. Use if type == 'BulkUpdateTrades'","$ref":"#/definitions/AlternativeShiftBulkUpdateTradesResponseTemplate"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AlternativeShiftSearchOffersRequest":{"type":"object","required":["initiatingShift","queryWeekDate","schedule"],"properties":{"schedule":{"description":"The existing schedule being used to find alternative shift offers","$ref":"#/definitions/AlternativeShiftScheduleLookup"},"queryWeekDate":{"type":"string","format":"date","description":"The start date for the week in this schedule in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"initiatingShift":{"description":"The shift a user puts up for alternative shift offers","$ref":"#/definitions/InitiatingAlternativeShift"},"acceptableIntervals":{"type":"array","description":"The acceptable intervals in offers. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss","items":{"type":"string","description":"Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"}}}},"InitiatingAlternativeShift":{"type":"object","required":["id","startDate"],"properties":{"id":{"type":"string","description":"The ID of the shift from a user's schedule"},"startDate":{"type":"string","format":"date-time","description":"The start date for the shift in the user's schedule in ISO-8601 format. For example: YYYY-MM-DDThh:mm:ss.SSSZ"}}},"CreateAlternativeShiftTradeRequest":{"type":"object","required":["alternativeShiftTradeGranularity","jobId"],"properties":{"jobId":{"type":"string","description":"The ID of this alternative shift job"},"dropShiftReferenceKeys":{"type":"array","description":"A list of offered shift reference keys an agent wants to drop","items":{"type":"string"}},"pickupShiftReferenceKeys":{"type":"array","description":"A list of offered shift reference keys an agent wants to pick up","items":{"type":"string"}},"alternativeShiftTradeGranularity":{"type":"string","description":"The granularity of alternative shifts to be traded","enum":["Daily"]},"expirationDate":{"type":"string","format":"date-time","description":"The date when the trade will expire in ISO-8601 format. The trade cannot be approved after expiration"}}},"ListAlternativeShiftTradesResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the request. Null if result returns synchronously","$ref":"#/definitions/AlternativeShiftJobResponse"},"result":{"description":"The result of the request. May come via notification. Null if job is populated","$ref":"#/definitions/AlternativeShiftTradeListing"}}},"AgentUpdateAlternativeShiftTradeRequest":{"type":"object","required":["metadata"],"properties":{"state":{"type":"string","description":"The new state of this alternative shift trade","enum":["Canceled"]},"metadata":{"description":"Version metadata for this alternative shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AdminBulkUpdateAlternativeShiftTradeState":{"type":"object","required":["metadata","state","tradeId"],"properties":{"tradeId":{"type":"string","description":"The ID of the trade for this alternative shift trade"},"state":{"type":"string","description":"The new alternative shift trade state","enum":["Approved","Denied"]},"metadata":{"description":"Version metadata for this alternative shift trade","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"AdminBulkUpdateAlternativeShiftTradeStateRequest":{"type":"object","required":["managementUnitId"],"properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AdminBulkUpdateAlternativeShiftTradeState"}},"managementUnitId":{"type":"string","description":"The ID of the management unit for this alternative shift bulk trade update"}}},"CalendarUrlResponse":{"type":"object","properties":{"calendarUrl":{"type":"string","description":"The calendar url for the user to subscribe with supported clients"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AvailableTimeOffRange":{"type":"object","properties":{"timeOffLimit":{"description":"The time off limit","$ref":"#/definitions/TimeOffLimitReference"},"startDate":{"type":"string","format":"date","description":"Start date of the requested date range. The end date is determined by the size of interval list. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"granularity":{"type":"string","description":"Granularity choice for time off limit","enum":["Daily"]},"availableMinutesPerInterval":{"type":"array","description":"The list of available time off values in minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedRequestsPerInterval":{"type":"array","description":"The current number of waitlisted time off requests for every interval per granularity","items":{"type":"integer","format":"int32"}},"waitlistEnabled":{"type":"boolean","description":"Whether the time off request can be waitlisted"}}},"AvailableTimeOffResponse":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/AvailableTimeOffRange"}}}},"AvailableTimeOffRequest":{"type":"object","required":["activityCodeId"],"properties":{"activityCodeId":{"type":"string","description":"The ID for activity code to query available time off minutes"},"dateRanges":{"type":"array","description":"A list of date ranges of available time off minutes. A maximum number of date ranges is 30. The maximum total number of days in all ranges is 366. If no ranges are specified, then only the presence of the associated time off limit object will be checked. In such case, if the association exists, then the response will contain a list with of a single element filled with timeOffLimitId only.","items":{"$ref":"#/definitions/LocalDateRange"}}}},"CreateAgentTimeOffRequest":{"type":"object","required":["activityCodeId","dailyDurationMinutes"],"properties":{"activityCodeId":{"type":"string","description":"The ID of the activity code associated with this time off request. Activity code must be of the TimeOff category"},"notes":{"type":"string","description":"Notes about the time off request"},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone.","items":{"type":"string"}},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests.","items":{"type":"string","format":"date-time"}},"dailyDurationMinutes":{"type":"integer","format":"int32","description":"The daily duration of this time off request in minutes"},"durationMinutes":{"type":"array","description":"Daily durations for each day of this time off request in minutes","items":{"type":"integer","format":"int32"}},"payableMinutes":{"type":"array","description":"Payable minutes for each day of this time off request","items":{"type":"integer","format":"int32"}}}},"AgentTimeOffRequestPatch":{"type":"object","properties":{"markedAsRead":{"type":"boolean","description":"Whether this request has been read by the agent"},"status":{"type":"string","description":"The status of this time off request. Can only be canceled if the requested date has not already passed","enum":["CANCELED"]},"notes":{"type":"string","description":"Notes about the time off request. Can only be edited while the request is still pending"}}},"AgentWorkPlanBid":{"type":"object","required":["bidWindowEndDate","bidWindowStartDate","effectiveDate","id","status","workPlanFieldsVisibleToAgents"],"properties":{"id":{"type":"string","description":"The ID of the work plan bid"},"name":{"type":"string"},"bidWindowStartDate":{"type":"string","format":"date","description":"The date when agents can start participating in work plan bidding. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"bidWindowEndDate":{"type":"string","format":"date","description":"The inclusive end date of a bid window. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"effectiveDate":{"type":"string","format":"date","description":"The date when agents will be assigned to the new work plan. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"status":{"type":"string","description":"The state of the bid","enum":["Draft","Locked","Optimized","Scheduled","Open","Closed","Processed","Published"]},"workPlanFieldsVisibleToAgents":{"type":"array","description":"The work plan fields visible to agents whenever work plan preferences are made","items":{"type":"string","enum":["Name","PaidHours"]}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Work plan bid reference"},"AgentWorkPlanBids":{"type":"object","required":["agentWorkPlanBids"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"businessUnit":{"description":"The business unit to which the bids belong","$ref":"#/definitions/BusinessUnitReference"},"agentWorkPlanBids":{"type":"array","description":"Work plan bid summaries associated with this agent","items":{"$ref":"#/definitions/AgentWorkPlanBid"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentWorkPlanBiddingPreference":{"type":"object","required":["workPlan"],"properties":{"workPlan":{"description":"The work plan that belongs to the agent's bid group","$ref":"#/definitions/WorkPlanReference"},"priority":{"type":"integer","format":"int32","description":"The agent's priority for this work plan, with 1 being the best priority. Null if priority is not set for the work plan"}}},"AgentWorkPlanBiddingPreferenceResponse":{"type":"object","required":["agentWorkPlanBidPreferences","submitted"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"submitted":{"type":"boolean","description":"Whether the preference is submitted"},"assignedWorkPlan":{"description":"The work plan assigned to the agent by the bid process","$ref":"#/definitions/WorkPlanReference"},"overriddenWorkPlan":{"description":"The work plan that overrides the assigned work plan for the agent","$ref":"#/definitions/WorkPlanReference"},"overrideReason":{"type":"string","description":"The reason why the assigned work plan has been overridden. This must be null without an override work plan","enum":["UnableToBid","ChangeOfCircumstance","NewHire","EmployeeMove"]},"agentWorkPlanBidPreferences":{"type":"array","description":"The list of work plan bidding preferences","items":{"$ref":"#/definitions/AgentWorkPlanBiddingPreference"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentWorkPlanBiddingPreferenceRequest":{"type":"object","required":["workPlanId"],"properties":{"workPlanId":{"type":"string","description":"The ID of the work plan that belongs to agent's bid group"},"priority":{"type":"integer","format":"int32","description":"The agent's priority for this work plan, with 1 being the best priority. Null if priority is not set for the work plan"}}},"UpdateAgentWorkPlanBiddingPreference":{"type":"object","required":["agentWorkPlanBidPreferences","submitted"],"properties":{"submitted":{"type":"boolean","description":"Whether the preference is submitted"},"agentWorkPlanBidPreferences":{"type":"array","description":"The list of work plan bidding preferences","items":{"$ref":"#/definitions/AgentWorkPlanBiddingPreferenceRequest"}}}},"AgentWorkPlan":{"type":"object","required":["constrainWeeklyPaidTime","flexibleWeeklyPaidTime","shifts","weeklyExactPaidMinutes","weeklyMaximumPaidMinutes","weeklyMinimumPaidMinutes"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"constrainWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is enabled for this work plan"},"flexibleWeeklyPaidTime":{"type":"boolean","description":"Whether the weekly paid time constraint is flexible for this work plan"},"weeklyExactPaidMinutes":{"type":"integer","format":"int32","description":"Exact weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == false"},"weeklyMinimumPaidMinutes":{"type":"integer","format":"int32","description":"Minimum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"weeklyMaximumPaidMinutes":{"type":"integer","format":"int32","description":"Maximum weekly paid time in minutes for this work plan. Used if flexibleWeeklyPaidTime == true"},"optionalDays":{"description":"Optional days to schedule for this work plan","$ref":"#/definitions/SetWrapperDayOfWeek"},"shifts":{"type":"array","description":"Shifts in this work plan","items":{"$ref":"#/definitions/AgentWorkPlanShift"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentWorkPlanActivity":{"type":"object","required":["countsAsPaidTime","lengthMinutes"],"properties":{"lengthMinutes":{"type":"integer","format":"int32","description":"Length of the activity in minutes"},"countsAsPaidTime":{"type":"boolean","description":"Whether the activity is paid"}}},"AgentWorkPlanListResponse":{"type":"object","required":["managementUnit"],"properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AgentWorkPlan"}},"managementUnit":{"description":"The management unit of the work plans","$ref":"#/definitions/ManagementUnitReference"}}},"AgentWorkPlanShift":{"type":"object","required":["activities","constrainLatestStopTime","days","earliestStartTimeMinutesFromMidnight","earliestStopTimeMinutesFromMidnight","exactPaidTimeMinutes","exactStartTimeMinutesFromMidnight","flexiblePaidTime","flexibleStartTime","latestStartTimeMinutesFromMidnight","latestStopTimeMinutesFromMidnight","maximumPaidTimeMinutes","minimumPaidTimeMinutes"],"properties":{"days":{"description":"Days of the week applicable for this shift","$ref":"#/definitions/SetWrapperDayOfWeek"},"flexibleStartTime":{"type":"boolean","description":"Whether the start time of the shift is flexible"},"exactStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Exact start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == false"},"earliestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Earliest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"latestStartTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest start time of the shift defined as offset minutes from midnight. Used if flexibleStartTime == true"},"earliestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"This is the earliest time a shift can end"},"constrainLatestStopTime":{"type":"boolean","description":"Whether the latest stop time constraint for the shift is enabled"},"latestStopTimeMinutesFromMidnight":{"type":"integer","format":"int32","description":"Latest stop time of the shift defined as offset minutes from midnight. Used if constrainStopTime == true"},"flexiblePaidTime":{"type":"boolean","description":"Whether the paid time setting for the shift is flexible"},"exactPaidTimeMinutes":{"type":"integer","format":"int32","description":"Exact paid time in minutes configured for the shift. Used if flexiblePaidTime == false"},"minimumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Minimum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"maximumPaidTimeMinutes":{"type":"integer","format":"int32","description":"Maximum paid time in minutes configured for the shift. Used if flexiblePaidTime == true"},"activities":{"type":"array","description":"Activities configured for this shift","items":{"$ref":"#/definitions/AgentWorkPlanActivity"}}}},"BuAgentSchedulePublishedScheduleReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks encompassed by the schedule"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuAgentScheduleSearchResponse":{"type":"object","properties":{"user":{"description":"The user to whom this agent schedule applies","$ref":"#/definitions/UserReference"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Full day time off markers which apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}}}},"BuAgentScheduleShift":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the shift"},"startDate":{"type":"string","format":"date-time","description":"The start date of this shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of this shift in minutes","readOnly":true},"activities":{"type":"array","description":"The activities associated with this shift","items":{"$ref":"#/definitions/BuAgentScheduleActivity"}},"manuallyEdited":{"type":"boolean","description":"Whether this shift was manually edited. This is only set by clients and is used for rescheduling"},"schedule":{"description":"The schedule to which this shift belongs","readOnly":true,"$ref":"#/definitions/BuScheduleReference"}}},"BuAgentScheduleUpdate":{"type":"object","properties":{"type":{"type":"string","description":"The type of update","enum":["Added","Edited","Deleted"]},"shiftStartDates":{"type":"array","description":"The start date for the affected shifts","items":{"type":"string","format":"date-time"}}}},"BuCurrentAgentScheduleSearchResponse":{"type":"object","properties":{"agentSchedules":{"type":"array","description":"The requested agent schedules","items":{"$ref":"#/definitions/BuAgentScheduleSearchResponse"}},"businessUnitTimeZone":{"type":"string","description":"The time zone configured for the business unit to which this schedule applies"},"publishedSchedules":{"type":"array","description":"References to all published week schedules overlapping the start/end date query parameters","items":{"$ref":"#/definitions/BuAgentSchedulePublishedScheduleReference"}},"startDate":{"type":"string","format":"date-time","description":"The start date of the schedules. Only populated on notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end date of the schedules. Only populated on notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"updates":{"type":"array","description":"The list of updates for the schedule. Only used in notifications","items":{"$ref":"#/definitions/BuAgentScheduleUpdate"}}}},"BuFullDayTimeOffMarker":{"type":"object","properties":{"businessUnitDate":{"type":"string","format":"date","description":"The date of the time off marker, interpreted in the business unit's time zone. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the time off marker in minutes"},"description":{"type":"string","description":"The description of the time off marker"},"activityCodeId":{"type":"string","description":"The ID of the activity code associated with the time off marker"},"paid":{"type":"boolean","description":"Whether the time off marker is paid"},"payableMinutes":{"type":"integer","format":"int32","description":"Payable minutes for the time off marker"},"timeOffRequestId":{"type":"string","description":"The ID of the time off request"},"timeOffRequestSyncVersion":{"type":"integer","format":"int32","description":"The sync version of the full day time off request for which the scheduled activity is associated"}}},"BuGetCurrentAgentScheduleRequest":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Start date of the range to search. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"End date of the range to search. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"UserSchedule":{"type":"object","required":["metadata"],"properties":{"shifts":{"type":"array","description":"The shifts that belong to this schedule","items":{"$ref":"#/definitions/UserScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Markers to indicate a full day time off request, relative to the management unit time zone","items":{"$ref":"#/definitions/UserScheduleFullDayTimeOffMarker"}},"delete":{"type":"boolean","description":"If marked true for updating an existing user schedule, it will be deleted"},"metadata":{"description":"Version metadata for this schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"},"workPlanId":{"type":"string","description":"ID of the work plan associated with the user during schedule creation","readOnly":true}}},"UserScheduleActivity":{"type":"object","properties":{"activityCodeId":{"type":"string","description":"The id for the activity code. Look up a map of activity codes with the activities route"},"startDate":{"type":"string","format":"date-time","description":"Start time in UTC for this activity, in ISO-8601 format"},"lengthInMinutes":{"type":"integer","format":"int32","description":"Length in minutes for this activity"},"description":{"type":"string","description":"Description for this activity"},"countsAsPaidTime":{"type":"boolean","description":"Whether this activity is paid"},"isDstFallback":{"type":"boolean","description":"Whether this activity spans a DST fallback"},"timeOffRequestId":{"type":"string","description":"Time off request id of this activity"}}},"UserScheduleContainer":{"type":"object","properties":{"managementUnitTimeZone":{"type":"string","description":"The reference time zone used for the management unit"},"publishedSchedules":{"type":"array","description":"References to all published week schedules overlapping the start/end date query parameters","items":{"$ref":"#/definitions/WeekScheduleReference"}},"userSchedules":{"type":"object","description":"Map of user id to user schedule","additionalProperties":{"$ref":"#/definitions/UserSchedule"}}}},"UserScheduleFullDayTimeOffMarker":{"type":"object","properties":{"managementUnitDate":{"type":"string","description":"The date associated with the time off request that this marker corresponds to. Date only, in ISO-8601 format."},"activityCodeId":{"type":"string","description":"The id for the activity code. Look up a map of activity codes with the activities route"},"isPaid":{"type":"boolean","description":"Whether this is paid time off"},"lengthInMinutes":{"type":"integer","format":"int32","description":"The length in minutes of this time off marker"},"description":{"type":"string","description":"The description associated with the time off request that this marker corresponds to"},"delete":{"type":"boolean","description":"If marked true for updating an existing full day time off marker, it will be deleted"}}},"UserScheduleShift":{"type":"object","properties":{"weekSchedule":{"description":"The schedule to which this shift belongs","readOnly":true,"$ref":"#/definitions/WeekScheduleReference"},"id":{"type":"string","description":"ID of the schedule shift. This is only for the case of updating and deleting an existing shift"},"startDate":{"type":"string","format":"date-time","description":"Start time in UTC for this shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"lengthInMinutes":{"type":"integer","format":"int32","description":"Length of this shift in minutes","readOnly":true},"activities":{"type":"array","description":"List of activities in this shift","items":{"$ref":"#/definitions/UserScheduleActivity"}},"delete":{"type":"boolean","description":"If marked true for updating this schedule shift, it will be deleted"},"manuallyEdited":{"type":"boolean","description":"Whether the shift was set as manually edited"}}},"WeekScheduleReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"weekDate":{"type":"string","description":"First day of this week schedule in yyyy-MM-dd format"}}},"CurrentUserScheduleRequestBody":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the range of schedules to fetch, in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the range of schedules to fetch, in ISO-8601 format"},"loadFullWeeks":{"type":"boolean","description":"Whether to load the full week's schedule (for the current user) of any week overlapping the start/end date query parameters, defaults to false"}}},"TimeOffIntegrationStatusResponse":{"type":"object","required":["integrationStatus","timeOffRequest"],"properties":{"timeOffRequest":{"description":"The time off request associated with this integration status","$ref":"#/definitions/TimeOffRequestReference"},"integrationStatus":{"type":"string","description":"The value of integration status for the time off request","enum":["Processing","Error","AutomaticallyComplete","ManuallyComplete"]}}},"TimeOffIntegrationStatusResponseListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TimeOffIntegrationStatusResponse"}}}},"CurrentUserTimeOffIntegrationStatusRequest":{"type":"object","required":["timeOffRequestIds"],"properties":{"timeOffRequestIds":{"type":"array","description":"A list of time off request IDs","items":{"type":"string"}}}},"AdherenceExplanationNotification":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"agent":{"description":"The agent for whom the adherence explanation applies","$ref":"#/definitions/UserReference"},"managementUnit":{"description":"The management unit to which the agent belonged at the time the adherence explanation was submitted","$ref":"#/definitions/ManagementUnitReference"},"businessUnit":{"description":"The business unit to which the agent belonged at the time the adherence explanation was submitted","$ref":"#/definitions/BusinessUnitReference"},"startDate":{"type":"string","format":"date-time","description":"The start date of the adherence explanation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of the adherence explanation in minutes"},"status":{"type":"string","description":"The status of the adherence explanation","enum":["Pending","Approved","Denied"]},"type":{"type":"string","description":"The type of the adherence explanation","enum":["Late"]},"notes":{"type":"string","description":"Notes about the adherence explanation"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AlternativeShiftNotification":{"type":"object","required":["granularity","initiatingShiftDate","initiatingUser","weekDate"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start date of the schedule with which this trade is associated. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"granularity":{"type":"string","description":"The granularity of alternative shifts to be traded","enum":["Daily"]},"newState":{"type":"string","description":"The new state of the alternative shift trade, null if there was no change","enum":["Canceled","Denied","Expired","Submitted","Approved"]},"initiatingUser":{"description":"The user who initiated the alternative shift trade","$ref":"#/definitions/UserReference"},"initiatingShiftDate":{"type":"string","format":"date-time","description":"The start date and time of the initiating shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"receivingUser":{"description":"The user on the receiving this alternative shift trade","$ref":"#/definitions/UserReference"},"receivingShiftDate":{"type":"string","format":"date-time","description":"The start date and time of the receiving alternative shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"NotificationsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WfmUserNotification"}}}},"ShiftTradeNotification":{"type":"object","properties":{"weekDate":{"type":"string","description":"The start date of the schedule with which this trade is associated"},"tradeId":{"type":"string","description":"The ID of the shift trade"},"oneSided":{"type":"boolean","description":"Whether this is a one sided shift trade"},"newState":{"type":"string","description":"The new state of the shift trade, null if there was no change","enum":["Unmatched","Matched","Approved","Denied","Expired","Canceled"]},"initiatingUser":{"description":"The user who initiated the shift trade","$ref":"#/definitions/UserReference"},"initiatingShiftDate":{"type":"string","format":"date-time","description":"The start date and time of the initiating shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"receivingUser":{"description":"The user on the receiving side of this shift trade (null if not matched)","$ref":"#/definitions/UserReference"},"receivingShiftDate":{"type":"string","format":"date-time","description":"The start date and time of the receiving shift (null if not matched or if one-sided. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"TimeOffRequestNotification":{"type":"object","properties":{"timeOffRequestId":{"type":"string","description":"The ID of this time off request"},"user":{"description":"The user associated with this time off request","$ref":"#/definitions/UserReference"},"isFullDayRequest":{"type":"boolean","description":"Whether this is a full day request (false means partial day)"},"status":{"type":"string","description":"The status of this time off request","enum":["PENDING","APPROVED","DENIED","CANCELED"]},"partialDayStartDateTimes":{"type":"array","description":"A set of start date-times in ISO-8601 format for partial day requests. Will be not empty if isFullDayRequest == false","items":{"type":"string","format":"date-time"}},"fullDayManagementUnitDates":{"type":"array","description":"A set of dates in yyyy-MM-dd format. Should be interpreted in the management unit's configured time zone. Will be not empty if isFullDayRequest == true","items":{"type":"string"}}}},"WfmUserNotification":{"type":"object","required":["id","markedAsRead","mutableGroupId"],"properties":{"id":{"type":"string","description":"The immutable globally unique identifier for the object."},"mutableGroupId":{"type":"string","description":"The group ID of the notification (mutable, may change on update)"},"timestamp":{"type":"string","format":"date-time","description":"The timestamp for this notification. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"type":{"type":"string","description":"The type of this notification","readOnly":true,"enum":["AdherenceExplanation","ShiftTrade","TimeOffRequest","AlternativeShift"]},"shiftTrade":{"description":"A shift trade notification. Only set if type == ShiftTrade","readOnly":true,"$ref":"#/definitions/ShiftTradeNotification"},"timeOffRequest":{"description":"A time off request notification. Only set if type == TimeOffRequest","readOnly":true,"$ref":"#/definitions/TimeOffRequestNotification"},"adherenceExplanation":{"description":"An adherence explanation notification. Only set if type == AdherenceExplanation","readOnly":true,"$ref":"#/definitions/AdherenceExplanationNotification"},"alternativeShift":{"description":"An alternative shift trade notification. Only set if type == AlternativeShift","readOnly":true,"$ref":"#/definitions/AlternativeShiftNotification"},"markedAsRead":{"type":"boolean","description":"Whether this notification has been marked \"read\""},"agentNotification":{"type":"boolean","description":"Whether this notification is for an agent","readOnly":true},"otherNotificationIdsInGroup":{"type":"array","description":"Other notification IDs in group. This field is only populated in real-time notifications","readOnly":true,"uniqueItems":true,"items":{"type":"string"}}}},"UpdateNotificationResponse":{"type":"object","properties":{"mutableGroupId":{"type":"string","description":"The mutableGroupId of the notification"},"id":{"type":"string","description":"The id of the notification for mapping the potentially new mutableGroupId"}}},"UpdateNotificationsResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/UpdateNotificationResponse"}}}},"UpdateNotificationsRequest":{"type":"object","required":["entities"],"properties":{"entities":{"type":"array","description":"The notifications to update","items":{"$ref":"#/definitions/WfmUserNotification"}}}},"HistoricalImportDeleteJobResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"status":{"type":"string","description":"Property denoting the status of the delete.","readOnly":true,"enum":["InProgress","Success","Failed"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"HistoricalImportStatus":{"type":"object","properties":{"requestId":{"type":"string","description":"Request id of the historical import in the organization","readOnly":true},"dateImportEnded":{"type":"string","format":"date-time","description":"The last day of the data you are importing. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateImportStarted":{"type":"string","format":"date-time","description":"The first day of the data you are importing. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"status":{"type":"string","description":"Status of the historical import in the organization.","readOnly":true,"enum":["Initiated","InProgress","Pending","Success","Failed","Cancelled","Purged","PurgePending"]},"error":{"type":"string","description":"Error occured if the status of the import is failed","readOnly":true},"dateCreated":{"type":"string","format":"date-time","description":"Date in which the historical import is initiated. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"dateModified":{"type":"string","format":"date-time","description":"Date in which the historical import is modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"active":{"type":"boolean","description":"Whether this historical import is active or not","readOnly":true},"type":{"type":"string","description":"Whether this historical import is of type csv or json","readOnly":true,"enum":["Csv","Json"]}}},"HistoricalImportStatusListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/HistoricalImportStatus"}}}},"ValidationServiceRequest":{"type":"object","required":["dateImportEnded","uploadKey"],"properties":{"dateImportEnded":{"type":"string","format":"date-time","description":"The last day of the data you are importing. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"uploadKey":{"type":"string","description":"S3 key for the uploaded file"},"fileName":{"type":"string","description":"Name of the uploaded file"}}},"AgentIntegrationAssociationResponse":{"type":"object","required":["agentExternalId","integration","locked"],"properties":{"agentExternalId":{"type":"string","description":"ID of the agent in external system"},"integration":{"description":"The integration associated with the agent","$ref":"#/definitions/WfmIntegrationReference"},"locked":{"type":"boolean","description":"Whether agentExternalId should be protected from update by automatic processes"}}},"AgentIntegrationsResponse":{"type":"object","required":["agent","associatedIntegrations"],"properties":{"agent":{"description":"The user associated with the integrations","$ref":"#/definitions/UserReference"},"selectedIntegration":{"description":"The integration selected for the agent. If not set, no integration will be used for the agent","$ref":"#/definitions/WfmIntegrationReference"},"userSelected":{"type":"boolean","description":"Whether the integration association has been manually selected"},"associatedIntegrations":{"type":"array","description":"The list of integrations associated with the agent","items":{"$ref":"#/definitions/AgentIntegrationAssociationResponse"}}}},"AgentsIntegrationsListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/AgentIntegrationsResponse"}}}},"WfmIntegrationReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"QueryAgentsIntegrationsRequest":{"type":"object","required":["agentIds"],"properties":{"agentIds":{"type":"array","description":"The IDs of the agents to query associated integrations","uniqueItems":true,"items":{"type":"string"}}},"description":"Query integrations for agents request"},"AgentIntegrationAssociationRequest":{"type":"object","required":["agentExternalId","integrationId","locked"],"properties":{"agentExternalId":{"type":"string","description":"The ID of the agent in external system"},"integrationId":{"type":"string","description":"The ID of the integration associated with the agent"},"locked":{"type":"boolean","description":"Whether agentExternalId should be protected from update by automatic processes"}}},"AgentIntegrationsRequest":{"type":"object","required":["associatedIntegrations"],"properties":{"selectedIntegrationId":{"type":"string","description":"The ID of the integration selected for the agent. If not set, no integration will be used for the agent"},"associatedIntegrations":{"type":"array","description":"The list of integrations associated with the agent","items":{"$ref":"#/definitions/AgentIntegrationAssociationRequest"}}}},"HrisTimeOffTypeResponse":{"type":"object","required":["id","name"],"properties":{"id":{"type":"string","description":"ID of the time off type configured in integration"},"name":{"type":"string","description":"Name of the time off type configured in integration"},"secondaryId":{"type":"string","description":"Secondary ID of the time off type, if configured in integration"}}},"HrisTimeOffTypesJobResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/HrisTimeOffTypeResponse"}},"status":{"type":"string","description":"The status of the time off types job","enum":["Processing","Complete","Error"]}}},"WfmIntegrationListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WfmIntegrationResponse"}}}},"WfmIntegrationResponse":{"type":"object","required":["active"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"active":{"type":"boolean","description":"Whether integration state is active"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"HrisTimeOffTypesJobReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the job","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"HrisTimeOffTypesResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/HrisTimeOffTypesJobReference"},"entities":{"type":"array","description":"List of time off types. It is available only via notification","items":{"$ref":"#/definitions/HrisTimeOffTypeResponse"}}}},"PerformancePredictionOutputs":{"type":"object","required":["calculationIntervalLengthMinutes","calculationStartDate","planningGroupResults"],"properties":{"calculationStartDate":{"type":"string","format":"date-time","description":"Date as an ISO-8601 string, corresponding to the beginning of the performance prediction results"},"calculationIntervalLengthMinutes":{"type":"integer","format":"int32","description":"Interval length of the response metrics"},"planningGroupResults":{"type":"array","description":"List of planning group level performance prediction results","items":{"$ref":"#/definitions/PlanningGroupOutputs"}}}},"PerformancePredictionResponse":{"type":"object","required":["scheduleId","state","weekDate"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The weekDate of the short term forecast in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"scheduleId":{"type":"string","description":"The ID of the schedule this performance prediction is associated with"},"downloadUrl":{"type":"string","description":"The url to GET the results of the performance prediction. This field is populated only if query state is 'Complete'"},"downloadResult":{"description":"Result will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/PerformancePredictionOutputs"},"state":{"type":"string","description":"The state of the performance prediction","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"PlanningGroupOutputs":{"type":"object","required":["abandonRatePerInterval","averageSpeedOfAnswerSecondsPerInterval","occupancyPerInterval","planningGroupId","serviceLevelPerInterval"],"properties":{"planningGroupId":{"type":"string","description":"The ID for for the associated planning group result"},"serviceLevelPerInterval":{"type":"array","description":"List of Service Level percentage (0.0-100.0) results per interval","items":{"type":"number","format":"double"}},"occupancyPerInterval":{"type":"array","description":"List of Occupancy percentage (0.0-100.0) results per interval","items":{"type":"number","format":"double"}},"averageSpeedOfAnswerSecondsPerInterval":{"type":"array","description":"List of Average Speed of Answer (in seconds) results per interval","items":{"type":"number","format":"double"}},"abandonRatePerInterval":{"type":"array","description":"List of Abandon rate percentage (0.0-100.0) results per interval","items":{"type":"number","format":"double"}}}},"AgentQueueTimeRequest":{"type":"object","required":["agentId","onQueueLengthMinutesPerInterval","startOffsetMinutes"],"properties":{"agentId":{"type":"string","description":"ID of the agent"},"startOffsetMinutes":{"type":"array","description":"List of offsets in minutes from calculationStartDate","items":{"type":"integer","format":"int32"}},"onQueueLengthMinutesPerInterval":{"type":"array","description":"List of on queue time lengths in minutes per interval of elements in startOffsetMinutes","items":{"type":"integer","format":"int32"}}}},"MuAgentQueueTimeRequest":{"type":"object","required":["agentOnQueueTimes","managementUnitId"],"properties":{"managementUnitId":{"type":"string","description":"ID of the management unit"},"agentOnQueueTimes":{"type":"array","description":"List of Agent queue times within the management unit","items":{"$ref":"#/definitions/AgentQueueTimeRequest"}}}},"PerformancePredictionRecalculationUploadResponse":{"type":"object","properties":{"uploadKey":{"type":"string","description":"The key to pass to the secondary request to start processing of the upload"},"url":{"type":"string","description":"The url to which to PUT the upload body"},"headers":{"type":"object","description":"Required headers for the PUT request to the url","additionalProperties":{"type":"string"}},"uploadBodySchema":{"description":"Always null. Defines the schema of the json body to be PUT to the url. The json body should be gzip encoded before uploading","$ref":"#/definitions/PerformancePredictionUploadSchema"}}},"PerformancePredictionUploadSchema":{"type":"object","required":["calculationStartDate","onQueueTimes"],"properties":{"calculationStartDate":{"type":"string","format":"date-time","description":"Date as an ISO-8601 string, corresponding to the beginning of the performance prediction results"},"onQueueTimes":{"type":"array","description":"List of agent on queue times by management unit","items":{"$ref":"#/definitions/MuAgentQueueTimeRequest"}}}},"PerformancePredictionRecalculationResponse":{"type":"object","required":["operationId","state"],"properties":{"operationId":{"type":"string","description":"The operationId for which to listen"},"downloadUrl":{"type":"string","description":"The url to GET the results of the performance prediction. This field is populated only if query state is 'Complete'"},"downloadResult":{"description":"Result will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/PerformancePredictionOutputs"},"state":{"type":"string","description":"The state of the performance prediction","enum":["Processing","Complete","Error"]}}},"BuScheduleRun":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"schedulerRunId":{"type":"string","description":"The scheduler run ID. Reference this value for support"},"intradayRescheduling":{"type":"boolean","description":"Whether this is an intraday rescheduling run"},"state":{"type":"string","description":"The state of the generation run","enum":["None","Queued","Scheduling","Canceled","Failed","Complete"]},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks spanned by the schedule"},"percentComplete":{"type":"number","format":"double","description":"Percent completion of the schedule run"},"targetWeek":{"type":"string","format":"date","description":"The start date of the target week. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"schedule":{"description":"The generated schedule. Null unless the schedule run is complete","$ref":"#/definitions/BuScheduleReference"},"scheduleDescription":{"type":"string","description":"The description of the generated schedule"},"schedulingStartTime":{"type":"string","format":"date-time","description":"When the schedule generation run started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"schedulingStartedBy":{"description":"The user who started the scheduling run","$ref":"#/definitions/UserReference"},"schedulingCanceledBy":{"description":"The user who canceled the scheduling run, if applicable","$ref":"#/definitions/UserReference"},"schedulingCompletedTime":{"type":"string","format":"date-time","description":"When the scheduling run was completed, if applicable. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"messageCount":{"type":"integer","format":"int32","description":"The number of schedule generation messages for this schedule generation run"},"messageSeverityCounts":{"type":"array","description":"The list of schedule generation message counts by severity for this schedule generation run","items":{"$ref":"#/definitions/SchedulerMessageSeverityCount"}},"reschedulingOptions":{"description":"Rescheduling options for this run. Null unless intradayRescheduling is true","$ref":"#/definitions/ReschedulingOptionsRunResponse"},"reschedulingResultExpiration":{"type":"string","format":"date-time","description":"When the reschedule result will expire. Null unless intradayRescheduling is true. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuScheduleRunListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuScheduleRun"}}}},"ReschedulingManagementUnitResponse":{"type":"object","properties":{"managementUnit":{"description":"The management unit","$ref":"#/definitions/ManagementUnitReference"},"applied":{"type":"boolean","description":"Whether the rescheduling run is applied for the given management unit"}}},"ReschedulingOptionsRunResponse":{"type":"object","properties":{"existingSchedule":{"description":"The existing schedule to which this reschedule run applies","$ref":"#/definitions/BuScheduleReference"},"startDate":{"type":"string","format":"date-time","description":"The start date of the period to reschedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end date of the period to reschedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"managementUnits":{"type":"array","description":"Per-management unit rescheduling options","items":{"$ref":"#/definitions/ReschedulingManagementUnitResponse"}},"agentCount":{"type":"integer","format":"int32","description":"The number of agents to be considered in the reschedule"},"activityCodeIds":{"type":"array","description":"The IDs of the activity codes being considered for reschedule","uniqueItems":true,"items":{"type":"string"}},"doNotChangeWeeklyPaidTime":{"type":"boolean","description":"Whether weekly paid time is allowed to be changed"},"doNotChangeDailyPaidTime":{"type":"boolean","description":"Whether daily paid time is allowed to be changed"},"doNotChangeShiftStartTimes":{"type":"boolean","description":"Whether shift start times are allowed to be changed"},"doNotChangeManuallyEditedShifts":{"type":"boolean","description":"Whether manually edited shifts are allowed to be changed"}}},"SchedulerMessageSeverityCount":{"type":"object","properties":{"severity":{"type":"string","description":"The schedule message severity","enum":["Ignore","Information","Warning","Error"]},"count":{"type":"integer","format":"int32","description":"The number of schedule messages with the given severity"}}},"BuAgentScheduleRescheduleResponse":{"type":"object","properties":{"user":{"description":"The user to whom this agent schedule applies","$ref":"#/definitions/UserReference"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Full day time off markers which apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}},"workPlan":{"description":"The work plan for this user","$ref":"#/definitions/WorkPlanReference"},"workPlansPerWeek":{"type":"array","description":"The work plans per week for this user from the work plan rotation. Null values in the list denotes that user is not part of any work plan for that week","items":{"$ref":"#/definitions/WorkPlanReference"}}}},"BuHeadcountForecast":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuPlanningGroupHeadcountForecast"}},"referenceStartDate":{"type":"string","format":"date-time","description":"Reference start date for the interval values in each forecast entity. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"BuPlanningGroupHeadcountForecast":{"type":"object","properties":{"planningGroup":{"description":"The planning group to which this portion of the headcount forecast applies","$ref":"#/definitions/PlanningGroupReference"},"requiredPerInterval":{"type":"array","description":"Required headcount per interval, referenced against the reference start date","items":{"type":"number","format":"double"}},"requiredWithoutShrinkagePerInterval":{"type":"array","description":"Required headcount per interval without accounting for shrinkage, referenced against the reference start date","items":{"type":"number","format":"double"}}}},"BuRescheduleAgentScheduleResult":{"type":"object","properties":{"managementUnit":{"description":"The management unit to which this part of the result applies","$ref":"#/definitions/ManagementUnitReference"},"downloadResult":{"description":"The agent schedules. Result will always come via the downloadUrl; however the schema is included for documentation","$ref":"#/definitions/MuRescheduleResultWrapper"},"downloadUrl":{"type":"string","description":"The download URL from which to fetch the result"}}},"BuRescheduleResult":{"type":"object","properties":{"generationResults":{"description":"The generation results. Note the result will always be delivered via the generationResultsDownloadUrl; however the schema is included for documentation","$ref":"#/definitions/ScheduleGenerationResult"},"generationResultsDownloadUrl":{"type":"string","description":"The download URL from which to fetch the generation results for the rescheduling run"},"headcountForecast":{"description":"The headcount forecast. Note the result will always be delivered via the headcountForecastDownloadUrl; however the schema is included for documentation","$ref":"#/definitions/BuHeadcountForecast"},"headcountForecastDownloadUrl":{"type":"string","description":"The download URL from which to fetch the headcount forecast for the rescheduling run"},"agentSchedules":{"type":"array","description":"List of download links for agent schedules produced by the rescheduling run","items":{"$ref":"#/definitions/BuRescheduleAgentScheduleResult"}}}},"MuRescheduleResultWrapper":{"type":"object","properties":{"agentSchedules":{"type":"array","description":"The list of agent schedules","items":{"$ref":"#/definitions/BuAgentScheduleRescheduleResponse"}}}},"ScheduleGenerationMessage":{"type":"object","properties":{"type":{"type":"string","description":"The type of the message","enum":["AgentNotFound","AgentNotInSelectedManagementUnit","AgentNotLicensed","AgentWithoutWorkPlan","WorkPlanNotEnabled","WorkPlanNotFound","AgentWithoutCapability","NoNeedDays","UnableToProduceAgentSchedule","UnableToScheduleMaxConsecutiveWorkingDaysFromAgentHistory","UnableToScheduleMaxConsecutiveWorkingWeekendsFromAgentHistory","UnableToScheduleMaxWeeklyPaidTimeFromTimeOff","UnableToScheduleMaxWorkDayPaidTimeFromTimeOff","UnableToScheduleMinIntershiftTimeFromAgentHistory","UnableToScheduleMinIntershiftTimeFromDst","UnableToScheduleMinShiftStartDistanceFromAgentHistory","UnableToScheduleMinShiftStartDistanceFromDst","UnableToScheduleMinWeeklyPaidTimeFromTimeOff","UnableToScheduleMinWeeklyWorkDaysFromTimeOff","UnableToScheduleMinWorkDayPaidTimeFromTimeOff","UnableToSchedulePlanningPeriodMaxDaysOffFromAgentHistory","UnableToSchedulePlanningPeriodMaxDaysOffFromTimeOff","UnableToSchedulePlanningPeriodMaxPaidTimeFromAgentHistory","UnableToSchedulePlanningPeriodMaxPaidTimeFromTimeOff","UnableToSchedulePlanningPeriodMinDaysOffFromAgentHistory","UnableToSchedulePlanningPeriodMinPaidTimeFromAgentHistory","UnableToSchedulePlanningPeriodMinPaidTimeFromTimeOff","UnableToScheduleWorkDayFromTimeOff","UnableToScheduleMaxConsecutiveWorkingDays","UnableToScheduleMaxConsecutiveWorkingWeekends","UnableToScheduleMaxWeeklyPaidTime","UnableToScheduleMaxWeeklyWorkDays","UnableToScheduleMaxWorkDayPaidTime","UnableToScheduleMinConsecutiveNonWorkingTimePerWeek","UnableToScheduleMinIntershiftTime","UnableToScheduleMinShiftStartDistance","UnableToScheduleMinWeeklyPaidTime","UnableToScheduleMinWeeklyWorkDays","UnableToScheduleMinWorkDayPaidTime","UnableToSchedulePlanningPeriodMaxDaysOff","UnableToSchedulePlanningPeriodMaxPaidTime","UnableToSchedulePlanningPeriodMinDaysOff","UnableToSchedulePlanningPeriodMinPaidTime","UnableToScheduleShiftVariance","UnableToScheduleWorkDay"]},"arguments":{"type":"array","description":"The arguments describing the message","items":{"$ref":"#/definitions/SchedulerMessageArgument"}}}},"ScheduleGenerationResult":{"type":"object","properties":{"failed":{"type":"boolean","description":"Whether the schedule generation run failed"},"runId":{"type":"string","description":"The ID of the schedule generation run. Reference this when requesting support"},"messageCount":{"type":"integer","format":"int32","description":"The number of schedule generation messages for this schedule generation run"},"messages":{"type":"array","description":"User facing messages related to the schedule generation run","items":{"$ref":"#/definitions/ScheduleGenerationMessage"}},"messageSeverities":{"type":"array","description":"The list of messages by severity in this schedule generation run","items":{"$ref":"#/definitions/SchedulerMessageTypeSeverity"}}}},"SchedulerMessageArgument":{"type":"object","properties":{"type":{"type":"string","description":"The type of this message parameter","enum":["AgentId","Date"]},"value":{"type":"string","description":"The value of this message parameter"}}},"PatchBuReschedulingOptionsManagementUnitRequest":{"type":"object","required":["managementUnitId"],"properties":{"managementUnitId":{"type":"string","description":"The management unit portion of the rescheduling run to update"},"applied":{"type":"boolean","description":"Whether to mark the run as applied. Only applies to reschedule runs. Once applied, a run cannot be un-marked as applied"}}},"PatchBuReschedulingOptionsRequest":{"type":"object","properties":{"managementUnits":{"type":"array","description":"Per-management unit rescheduling options to update","items":{"$ref":"#/definitions/PatchBuReschedulingOptionsManagementUnitRequest"}}}},"PatchBuScheduleRunRequest":{"type":"object","properties":{"reschedulingOptions":{"description":"The rescheduling options to update","$ref":"#/definitions/PatchBuReschedulingOptionsRequest"}}},"BuAgentSchedulesSearchResponse":{"type":"object","properties":{"agentSchedules":{"type":"array","description":"The requested agent schedules","items":{"$ref":"#/definitions/BuAgentScheduleSearchResponse"}},"businessUnitTimeZone":{"type":"string","description":"The time zone configured for the business unit to which this schedule applies"},"publishedSchedules":{"type":"array","description":"References to all published week schedules overlapping the start/end date query parameters","items":{"$ref":"#/definitions/BuAgentSchedulePublishedScheduleReference"}}}},"BuAsyncAgentSchedulesSearchResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuAgentSchedulesSearchResponse"},"progress":{"type":"integer","format":"int32","description":"Percent progress for the operation"},"downloadUrl":{"type":"string","description":"The URL from which to download the result if it is too large to pass directly"}}},"BuSearchAgentSchedulesRequest":{"type":"object","required":["endDate","startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Start date of the range to search. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"End date of the range to search. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"userIds":{"type":"array","description":"IDs of the users for whose schedules to search","items":{"type":"string"}}}},"BuAsyncScheduleResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuScheduleMetadata"}}},"BuManagementUnitScheduleSummary":{"type":"object","properties":{"managementUnit":{"description":"The management unit to which this summary applies","$ref":"#/definitions/ManagementUnitReference"},"agentCount":{"type":"integer","format":"int32","description":"The number of agents from this management unit that are in the schedule"},"startDate":{"type":"string","format":"date-time","description":"The start of the schedule change in the management unit. Only populated in schedule update notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end of the schedule change in the management unit. Only populated in schedule update notifications. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"agents":{"type":"array","description":"The agents in the management unit who are part of this schedule, or in schedule change notifications, the agents that were changed. Note this will come back as an empty list unless the appropriate expand query parameter is passed","uniqueItems":true,"items":{"$ref":"#/definitions/UserReference"}}}},"BuScheduleMetadata":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks spanned by this schedule"},"description":{"type":"string","description":"The description of this schedule"},"published":{"type":"boolean","description":"Whether this schedule is published"},"shortTermForecast":{"description":"The forecast used for this schedule, if applicable","$ref":"#/definitions/BuShortTermForecastReference"},"generationResults":{"description":"Generation result summary for this schedule, if applicable","$ref":"#/definitions/ScheduleGenerationResultSummary"},"metadata":{"description":"Version metadata for this schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"},"managementUnits":{"type":"array","description":"High level per-management unit schedule metadata","items":{"$ref":"#/definitions/BuManagementUnitScheduleSummary"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"ScheduleGenerationResultSummary":{"type":"object","properties":{"failed":{"type":"boolean","description":"Whether the schedule generation run failed"},"runId":{"type":"string","description":"The ID of the schedule generation run. Reference this when requesting support"},"messageCount":{"type":"integer","format":"int32","description":"The number of schedule generation messages for this schedule generation run"},"messageSeverityCounts":{"type":"array","description":"The list of schedule generation message counts by severity for this schedule generation run","items":{"$ref":"#/definitions/SchedulerMessageSeverityCount"}}}},"BuAsyncScheduleRunResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuScheduleRun"}}},"BuRescheduleRequest":{"type":"object","required":["doNotChangeDailyPaidTime","doNotChangeManuallyEditedShifts","doNotChangeShiftStartTimes","doNotChangeWeeklyPaidTime","managementUnitIds"],"properties":{"startDate":{"type":"string","format":"date-time","description":"The start of the range to reschedule. Defaults to the beginning of the schedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"endDate":{"type":"string","format":"date-time","description":"The end of the range to reschedule. Defaults the the end of the schedule. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"agentIds":{"type":"array","description":"The IDs of the agents to consider for rescheduling. Omit to consider all agents in the specified management units.Agents not in the specified management units will be ignored","items":{"type":"string"}},"activityCodeIds":{"type":"array","description":"The IDs of the activity codes to consider for rescheduling. Omit to consider all activity codes","items":{"type":"string"}},"managementUnitIds":{"type":"array","description":"The IDs of the management units to reschedule","items":{"type":"string"}},"doNotChangeWeeklyPaidTime":{"type":"boolean","description":"Instructs the scheduler whether it is allowed to change weekly paid time"},"doNotChangeDailyPaidTime":{"type":"boolean","description":"Instructs the scheduler whether it is allowed to change daily paid time"},"doNotChangeShiftStartTimes":{"type":"boolean","description":"Instructs the scheduler whether it is allowed to change shift start times"},"doNotChangeManuallyEditedShifts":{"type":"boolean","description":"Instructs the scheduler whether it is allowed to change manually edited shifts"}}},"SchedulingTestingOptionsRequest":{"type":"object","properties":{"fastScheduling":{"type":"boolean","description":"Whether to enable fast scheduling"},"delayScheduling":{"type":"boolean","description":"Whether to force delayed scheduling"},"failScheduling":{"type":"boolean","description":"Whether to force scheduling to fail"},"populateWarnings":{"type":"boolean","description":"Whether to populate warnings in the generated schedule"},"populateDeprecatedWarnings":{"type":"boolean","description":"Whether to populate deprecated warnings in the generated schedule"}}},"BuScheduleListItem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"weekDate":{"type":"string","format":"date","description":"The start week date for this schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks spanned by this schedule"},"description":{"type":"string","description":"The description of this schedule"},"published":{"type":"boolean","description":"Whether this schedule is published"},"shortTermForecast":{"description":"The forecast used for this schedule, if applicable","$ref":"#/definitions/BuShortTermForecastReference"},"generationResults":{"description":"Generation result summary for this schedule, if applicable","$ref":"#/definitions/ScheduleGenerationResultSummary"},"metadata":{"description":"Version metadata for this schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuScheduleListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuScheduleListItem"}}}},"BuCreateBlankScheduleRequest":{"type":"object","required":["description","weekCount"],"properties":{"description":{"type":"string","description":"The description for the schedule"},"shortTermForecast":{"description":"The forecast to use when generating the schedule. Note that the forecast must fully encompass the schedule's start week + week count","$ref":"#/definitions/BuShortTermForecastReference"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in the schedule. One extra day is added at the end"}}},"BuImportAgentScheduleUploadSchema":{"type":"object","required":["userId"],"properties":{"userId":{"type":"string","description":"The ID of the user to whom this agent schedule applies"},"workPlanId":{"description":"The ID of the work plan for this user. Mutually exclusive with workPlanIdsPerWeek","$ref":"#/definitions/ValueWrapperString"},"workPlanIdsPerWeek":{"description":"The IDs of the work plans per week for this user. Mutually exclusive with workPlanId","$ref":"#/definitions/ListWrapperString"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Any full day time off markers that apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}}}},"ImportScheduleUploadResponse":{"type":"object","properties":{"uploadKey":{"type":"string","description":"The key to pass to the secondary request to start processing of the upload"},"url":{"type":"string","description":"The url to which to PUT the upload body"},"headers":{"type":"object","description":"Required headers for the PUT request to the url","additionalProperties":{"type":"string"}},"uploadBodySchema":{"description":"Always null. Defines the schema of the json body to be PUT to the url. The json body should be gzip encoded before uploading","$ref":"#/definitions/ImportScheduleUploadSchema"}}},"ImportScheduleUploadSchema":{"type":"object","required":["description","weekCount"],"properties":{"description":{"type":"string","description":"The description for the imported schedule"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks the imported schedule will cover"},"published":{"type":"boolean","description":"Whether the imported schedule should be immediately published"},"shortTermForecast":{"description":"The short term forecast to associate with the imported schedule","$ref":"#/definitions/BuShortTermForecastReference"},"headcountForecast":{"description":"The headcount forecast to associate with the imported schedule","$ref":"#/definitions/BuHeadcountForecast"},"agentSchedules":{"type":"array","description":"Individual agent schedules","items":{"$ref":"#/definitions/BuImportAgentScheduleUploadSchema"}}}},"ListWrapperString":{"type":"object","properties":{"values":{"type":"array","items":{"type":"string"}}}},"ScheduleUploadProcessingResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuScheduleMetadata"}}},"BuGenerateScheduleRequest":{"type":"object","required":["description","weekCount"],"properties":{"description":{"type":"string","description":"The description for the schedule"},"shortTermForecast":{"description":"The forecast to use when generating the schedule. Note that the forecast must fully encompass the schedule's start week + week count","$ref":"#/definitions/BuShortTermForecastReference"},"weekCount":{"type":"integer","format":"int32","description":"The number of weeks in the schedule. One extra day is added at the end"},"options":{"description":"Additional scheduling options","$ref":"#/definitions/SchedulingOptionsRequest"}}},"SchedulingNoForecastOptionsRequest":{"type":"object","properties":{"shiftLength":{"type":"string","description":"The shift length option to apply if no forecast is supplied","enum":["Shortest","Median","Longest","Random"]},"shiftStart":{"type":"string","description":"The shift start option to apply if no forecast is supplied","enum":["Earliest","Median","Latest","Random"]}}},"SchedulingOptionsRequest":{"type":"object","properties":{"noForecastOptions":{"description":"Schedule generation options to apply if no forecast is supplied","$ref":"#/definitions/SchedulingNoForecastOptionsRequest"}}},"BuCopyScheduleRequest":{"type":"object","required":["description","weekDate"],"properties":{"description":{"type":"string","description":"The description for the new schedule"},"weekDate":{"type":"string","format":"date","description":"The start weekDate for the new copy of the schedule. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"}}},"BuHeadcountForecastResponse":{"type":"object","properties":{"result":{"description":"The headcount forecast, null when downloadUrl is provided","$ref":"#/definitions/BuHeadcountForecast"},"downloadUrl":{"type":"string","description":"Download URL. Null unless the response is too large to pass directly through the api"}}},"BuAgentScheduleQueryResponse":{"type":"object","properties":{"user":{"description":"The user to whom this agent schedule applies","$ref":"#/definitions/UserReference"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Full day time off markers which apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}},"workPlan":{"description":"The work plan for this user","$ref":"#/definitions/WorkPlanReference"},"workPlansPerWeek":{"type":"array","description":"The work plans per week for this user from the work plan rotation. Null values in the list denotes that user is not part of any work plan for that week","items":{"$ref":"#/definitions/WorkPlanReference"}},"metadata":{"description":"Versioned entity metadata for this agent schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"BuAgentSchedulesQueryResponse":{"type":"object","properties":{"agentSchedules":{"type":"array","description":"The requested agent schedules","items":{"$ref":"#/definitions/BuAgentScheduleQueryResponse"}},"businessUnitTimeZone":{"type":"string","description":"The time zone configured for the business unit to which these schedules apply"}}},"BuAsyncAgentSchedulesQueryResponse":{"type":"object","properties":{"status":{"type":"string","description":"The status of the operation","enum":["Processing","Complete","Canceled","Error"]},"operationId":{"type":"string","description":"The ID for the operation"},"result":{"description":"The result of the operation. Null unless status == Complete","$ref":"#/definitions/BuAgentSchedulesQueryResponse"},"progress":{"type":"integer","format":"int32","description":"Percent progress for the operation"},"downloadUrl":{"type":"string","description":"The URL from which to download the result if it is too large to pass directly"}}},"BuQueryAgentSchedulesRequest":{"type":"object","required":["managementUnitId"],"properties":{"managementUnitId":{"type":"string","description":"The ID of the management unit to query"},"userIds":{"type":"array","description":"The IDs of the users to query. Omit to query all user schedules in the management unit. Note: If teamIds is also specified, only schedules for users in the requested teams will be returned","uniqueItems":true,"items":{"type":"string"}},"teamIds":{"type":"array","description":"The teamIds to request. If null or not set, results will be queried for requested users if applicable or otherwise all users in the management unit","uniqueItems":true,"items":{"type":"string"}}}},"BuAgentScheduleHistoryChange":{"type":"object","properties":{"metadata":{"description":"The metadata of the change, including who and when the change was made","$ref":"#/definitions/BuAgentScheduleHistoryChangeMetadata"},"shifts":{"type":"array","description":"The list of changed shifts","items":{"$ref":"#/definitions/BuAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"The list of changed full day time off markers","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}},"deletes":{"description":"The deleted shifts, full day time off markers, or the entire agent schedule","$ref":"#/definitions/BuAgentScheduleHistoryDeletedChange"}}},"BuAgentScheduleHistoryChangeMetadata":{"type":"object","properties":{"dateModified":{"type":"string","format":"date-time","description":"The timestamp of the schedule change. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"The user that made the schedule change","$ref":"#/definitions/UserReference"}}},"BuAgentScheduleHistoryDeletedChange":{"type":"object","properties":{"shiftIds":{"type":"array","description":"The IDs of deleted shifts","uniqueItems":true,"items":{"type":"string"}},"fullDayTimeOffMarkerDates":{"type":"array","description":"The dates of any deleted full day time off markers","uniqueItems":true,"items":{"type":"string","format":"date"}},"agentSchedule":{"type":"boolean","description":"Whether the entire agent schedule was deleted"}}},"BuAgentScheduleHistoryDroppedChange":{"type":"object","properties":{"metadata":{"description":"The metadata of the change, including who and when the change was made","$ref":"#/definitions/BuAgentScheduleHistoryChangeMetadata"},"shiftIds":{"type":"array","description":"The IDs of deleted shifts","uniqueItems":true,"items":{"type":"string"}},"fullDayTimeOffMarkerDates":{"type":"array","description":"The dates of any deleted full day time off markers","uniqueItems":true,"items":{"type":"string","format":"date"}},"deletes":{"description":"The deleted shifts, full day time off markers, or the entire agent schedule","$ref":"#/definitions/BuAgentScheduleHistoryDeletedChange"}}},"BuAgentScheduleHistoryResponse":{"type":"object","properties":{"priorPublishedSchedules":{"type":"array","description":"The list of previously published schedules","items":{"$ref":"#/definitions/BuScheduleReference"}},"basePublishedSchedule":{"description":"The originally published agent schedules","$ref":"#/definitions/BuAgentScheduleHistoryChange"},"droppedChanges":{"type":"array","description":"The changes dropped from the schedule history. This will happen if the schedule history is too large","items":{"$ref":"#/definitions/BuAgentScheduleHistoryDroppedChange"}},"changes":{"type":"array","description":"The list of changes for the schedule history","items":{"$ref":"#/definitions/BuAgentScheduleHistoryChange"}}}},"BuUpdateAgentScheduleShift":{"type":"object","properties":{"id":{"type":"string","description":"The ID of the shift"},"startDate":{"type":"string","format":"date-time","description":"The start date of this shift. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z","readOnly":true},"lengthMinutes":{"type":"integer","format":"int32","description":"The length of this shift in minutes","readOnly":true},"activities":{"type":"array","description":"The activities associated with this shift","items":{"$ref":"#/definitions/BuAgentScheduleActivity"}},"manuallyEdited":{"type":"boolean","description":"Whether this shift was manually edited. This is only set by clients and is used for rescheduling"},"schedule":{"description":"The schedule to which this shift belongs","readOnly":true,"$ref":"#/definitions/BuScheduleReference"},"delete":{"type":"boolean","description":"Set to true to delete the shift from the agent's schedule"}}},"BuUpdateAgentScheduleUploadSchema":{"type":"object","required":["userId"],"properties":{"userId":{"type":"string","description":"The ID of the user to whom this agent schedule applies"},"workPlanId":{"description":"The ID of the work plan for this user. Mutually exclusive with workPlanIdsPerWeek","$ref":"#/definitions/ValueWrapperString"},"workPlanIdsPerWeek":{"description":"The IDs of the work plans per week for this user. Mutually exclusive with workPlanId","$ref":"#/definitions/ListWrapperString"},"shifts":{"type":"array","description":"The shift definitions for this agent schedule","items":{"$ref":"#/definitions/BuUpdateAgentScheduleShift"}},"fullDayTimeOffMarkers":{"type":"array","description":"Any full day time off markers that apply to this agent schedule","items":{"$ref":"#/definitions/BuFullDayTimeOffMarker"}},"metadata":{"description":"Version metadata for this agent schedule. Required if updating or deleting an existing agent schedule, otherwise should be omitted","$ref":"#/definitions/WfmVersionedEntityMetadata"},"delete":{"type":"boolean","description":"Whether to delete this agent's schedule. Defaults to false if not set"}}},"UpdateScheduleUploadResponse":{"type":"object","properties":{"uploadKey":{"type":"string","description":"The key to pass to the secondary request to start processing of the upload"},"url":{"type":"string","description":"The url to which to PUT the upload body"},"headers":{"type":"object","description":"Required headers for the PUT request to the url","additionalProperties":{"type":"string"}},"uploadBodySchema":{"description":"Always null. Defines the schema of the json body to be PUT to the url. The json body should be gzip encoded before uploading","$ref":"#/definitions/UpdateScheduleUploadSchema"}}},"UpdateScheduleUploadSchema":{"type":"object","required":["metadata"],"properties":{"description":{"type":"string","description":"The description to set for the schedule"},"published":{"type":"boolean","description":"Whether to publish the schedule. Note: a schedule cannot be un-published unless another schedule is published over it"},"shortTermForecast":{"description":"The short term forecast to associate with the schedule","$ref":"#/definitions/BuShortTermForecastReference"},"headcountForecast":{"description":"The headcount forecast to associate with the schedule","$ref":"#/definitions/BuHeadcountForecast"},"agentSchedules":{"type":"array","description":"Individual agent schedules","items":{"$ref":"#/definitions/BuUpdateAgentScheduleUploadSchema"}},"metadata":{"description":"Version metadata for this schedule","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"ProcessScheduleUpdateUploadRequest":{"type":"object","required":["uploadKey"],"properties":{"uploadKey":{"type":"string","description":"The uploadKey provided by the request to get an upload URL"},"teamIds":{"type":"array","description":"The list of teams to which the users being modified belong. Only required if the requesting user has conditional permission to wfm:schedule:edit","uniqueItems":true,"items":{"type":"string"}},"managementUnitIdsForAddedTeamUsers":{"type":"array","description":"The set of muIds to which agents belong if agents are being newly added to the schedule, if the requesting user has conditional permission to wfm:schedule:edit","uniqueItems":true,"items":{"type":"string"}}}},"UserListScheduleRequestBody":{"type":"object","required":["endDate","startDate","userIds"],"properties":{"userIds":{"type":"array","description":"The user ids for which to fetch schedules","items":{"type":"string"}},"startDate":{"type":"string","format":"date-time","description":"Beginning of the range of schedules to fetch, in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the range of schedules to fetch, in ISO-8601 format"},"loadFullWeeks":{"type":"boolean","description":"Whether to load the full week's schedule (for the requested users) of any week overlapping the start/end date query parameters, defaults to false"}}},"ScheduleGenerationWarning":{"type":"object","properties":{"userId":{"type":"string","description":"ID of the user in the warning"},"userNotLicensed":{"type":"boolean","description":"Whether the user does not have the appropriate license to be scheduled"},"unableToMeetMaxDays":{"type":"boolean","description":"Whether the number of scheduled days exceeded the maximum days to schedule defined in the agent work plan"},"unableToScheduleRequiredDays":{"type":"array","description":"Days indicated as required to work in agent work plan where no viable shift was found to schedule","uniqueItems":true,"items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}},"unableToMeetMinPaidForTheWeek":{"type":"boolean","description":"Whether the schedule did not meet the minimum paid time for the week defined in the agent work plan"},"unableToMeetMaxPaidForTheWeek":{"type":"boolean","description":"Whether the schedule exceeded the maximum paid time for the week defined in the agent work plan"},"noNeedDays":{"type":"array","description":"Days agent was scheduled but there was no need to meet. The scheduled days have no effect on service levels","uniqueItems":true,"items":{"type":"string","enum":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]}},"shiftsTooCloseTogether":{"type":"boolean","description":"Whether the schedule did not meet the minimum time between shifts defined in the agent work plan"}}},"ShortTermForecastReference":{"type":"object","required":["weekDate"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"weekDate":{"type":"string","description":"The weekDate of the short term forecast in yyyy-MM-dd format"},"description":{"type":"string","description":"The description of the short term forecast"}}},"WeekScheduleGenerationResult":{"type":"object","properties":{"failed":{"type":"boolean","description":"Whether the schedule generation failed"},"runId":{"type":"string","description":"ID of the schedule run"},"agentWarnings":{"type":"array","description":"Warning messages from the schedule run. This will be available only when requesting information for a single week schedule","items":{"$ref":"#/definitions/ScheduleGenerationWarning"}},"agentWarningCount":{"type":"integer","format":"int32","description":"Count of warning messages from the schedule run. This will be available only when requesting multiple week schedules"}}},"WeekScheduleListItemResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"weekDate":{"type":"string","description":"First day of this week schedule in yyyy-MM-dd format"},"description":{"type":"string","description":"Description of the week schedule"},"published":{"type":"boolean","description":"Whether the week schedule is published"},"generationResults":{"description":"Summary of the results from the schedule run","$ref":"#/definitions/WeekScheduleGenerationResult"},"shortTermForecast":{"description":"Short term forecast associated with this schedule","$ref":"#/definitions/ShortTermForecastReference"},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"WeekScheduleListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WeekScheduleListItemResponse"}}}},"HeadcountForecast":{"type":"object","required":["required","requiredWithoutShrinkage"],"properties":{"required":{"type":"array","description":"Headcount information with shrinkage","items":{"$ref":"#/definitions/HeadcountInterval"}},"requiredWithoutShrinkage":{"type":"array","description":"Headcount information without shrinkage","items":{"$ref":"#/definitions/HeadcountInterval"}}}},"HeadcountInterval":{"type":"object","required":["interval","value"],"properties":{"interval":{"type":"string","format":"date-time","description":"The start date-time for this headcount interval in ISO-8601 format, must be within the 8 day schedule"},"value":{"type":"number","format":"double","description":"Headcount value for this interval"}}},"WeekSchedule":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true},"weekDate":{"type":"string","description":"First day of this week schedule in yyyy-MM-dd format"},"description":{"type":"string","description":"Description of the week schedule"},"published":{"type":"boolean","description":"Whether the week schedule is published"},"generationResults":{"description":"Summary of the results from the schedule run","$ref":"#/definitions/WeekScheduleGenerationResult"},"shortTermForecast":{"description":"Short term forecast associated with this schedule","$ref":"#/definitions/ShortTermForecastReference"},"metadata":{"description":"Version metadata for this work plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"userSchedules":{"type":"object","description":"User schedules in the week","additionalProperties":{"$ref":"#/definitions/UserSchedule"}},"headcountForecast":{"description":"Headcount information for the week schedule","$ref":"#/definitions/HeadcountForecast"},"agentSchedulesVersion":{"type":"integer","format":"int32","description":"Version of agent schedules in the week schedule"}}},"WeekScheduleResponse":{"type":"object","properties":{"result":{"description":"The result of the request. The value will be null if response is large","$ref":"#/definitions/WeekSchedule"},"downloadUrl":{"type":"string","description":"The url to fetch the result for large responses. The value is null if result contains the data"}}},"SchedulingProcessingError":{"type":"object","properties":{"internalErrorCode":{"type":"string","description":"An internal code representing the type of error. BadJson for 'Unable to parse json.' NotFound for 'Resource not found.' Fail for 'An unexpected server error occured.'","readOnly":true,"enum":["BadJson","NotFound","Fail"]},"description":{"type":"string","description":"A text description of the error","readOnly":true}}},"SchedulingStatusResponse":{"type":"object","properties":{"id":{"type":"string","description":"The ID generated for the scheduling job. Use to GET result when job is completed.","readOnly":true},"status":{"type":"string","description":"The status of the scheduling job.","readOnly":true,"enum":["Pending","Success","Failed","Ongoing","PartialFailure"]},"errorDetails":{"type":"array","description":"If the request could not be properly processed, error details will be given here.","readOnly":true,"items":{"$ref":"#/definitions/SchedulingProcessingError"}},"schedulingResultUri":{"type":"string","description":"The uri of the scheduling result. It has a value if the status is 'Success'.","readOnly":true},"percentComplete":{"type":"integer","format":"int32","description":"The percentage of the job that is complete.","readOnly":true}}},"HistoricalShrinkageActivityCategoryResponse":{"type":"object","properties":{"activityCategory":{"type":"string","description":"Activity category for which shrinkage data is provided","enum":["OnQueueWork","Break","Meal","Meeting","OffQueueWork","TimeOff","Training","Unavailable","Unscheduled"]},"shrinkageForActivityCategory":{"description":"Aggregated shrinkage data for the activity category","$ref":"#/definitions/HistoricalShrinkageAggregateResponse"},"shrinkageForActivityCodes":{"type":"array","description":"Shrinkage for the activity codes under this activity category","items":{"$ref":"#/definitions/HistoricalShrinkageActivityCodeResponse"}}}},"HistoricalShrinkageActivityCodeResponse":{"type":"object","properties":{"activityCodeId":{"type":"string","description":"The ID of the activity code for which shrinkage data is provided"},"shrinkageForActivityCode":{"description":"Aggregated shrinkage data for the activity code","$ref":"#/definitions/HistoricalShrinkageAggregateResponse"}}},"HistoricalShrinkageAggregateResponse":{"type":"object","properties":{"scheduledShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for scheduled activities"},"scheduledShrinkagePercent":{"type":"number","format":"double","description":"Aggregated shrinkage value in percent from 0.0 to 100.0 for scheduled activities"},"actualShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated actual value in seconds for scheduled activities"},"actualShrinkagePercent":{"type":"number","format":"double","description":"Aggregated actual value in percent from 0.0 to 100.0 for scheduled activities"},"paidShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for paid activities"},"unpaidShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for unpaid activities"},"plannedShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for planned activities"},"unplannedShrinkageSeconds":{"type":"integer","format":"int32","description":"Aggregated shrinkage value in seconds for unplanned activities"}}},"HistoricalShrinkageResult":{"type":"object","properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range that was queried, in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range that was queried, in ISO-8601 format. If it was not set, end date will be set to the queried time"},"totalScheduledDurationSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds for which agents in the management unit are scheduled"},"totalLoggedInDurationSeconds":{"type":"integer","format":"int32","description":"Total duration in seconds for which agents in the management unit are actually logged-in"},"aggregatedShrinkage":{"description":"Aggregated shrinkage data for all the activity categories","$ref":"#/definitions/HistoricalShrinkageAggregateResponse"},"shrinkageForActivityCategories":{"type":"array","description":"Shrinkage for activity categories","items":{"$ref":"#/definitions/HistoricalShrinkageActivityCategoryResponse"}},"businessUnitIds":{"type":"array","description":"List of all business units of all the agents in response","items":{"type":"string"}}}},"HistoricalShrinkageResultListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/HistoricalShrinkageResult"}}}},"WfmHistoricalShrinkageResponse":{"type":"object","properties":{"operationId":{"type":"string","description":"The operationId for which to listen"},"downloadUrls":{"type":"array","description":"The url list to GET the results of the Historical Shrinkage query. This field is populated only if query state is Complete","items":{"type":"string"}},"downloadResult":{"description":"Result will always come via downloadUrls; however the schema is included for documentation","$ref":"#/definitions/HistoricalShrinkageResultListing"},"state":{"type":"string","description":"The state of the shrinkage query","enum":["Processing","Complete","Error"]}}},"WfmHistoricalShrinkageRequest":{"type":"object","required":["startDate"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing shrinkage for requested granularity. If it is not set, the business unit time zone will be used. The results will be returned as UTC timestamps regardless of the time zone input."},"granularity":{"type":"string","description":"Shrinkage aggregation interval granularity.","enum":["Daily","Weekly"]}}},"WfmHistoricalShrinkageTeamsRequest":{"type":"object","required":["startDate","timeZone"],"properties":{"startDate":{"type":"string","format":"date-time","description":"Beginning of the date range to query in ISO-8601 format"},"endDate":{"type":"string","format":"date-time","description":"End of the date range to query in ISO-8601 format. If it is not set, end date will be set to current time"},"timeZone":{"type":"string","description":"The time zone, in olson format, to use in defining days when computing shrinkage for requested granularity. The results will be returned as UTC timestamps regardless of the time zone input."},"granularity":{"type":"string","description":"Shrinkage aggregation interval granularity","enum":["Daily","Weekly"]}}},"TimeOffBalanceJobReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"status":{"type":"string","description":"The status of the job","enum":["Processing","Complete","Error"]},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffBalanceResponse":{"type":"object","required":["activityCodeId","hrisTimeOffTypeId"],"properties":{"activityCodeId":{"type":"string","description":"The ID for activity code associated with time off balance"},"hrisTimeOffTypeId":{"type":"string","description":"The ID of the time off type configured in HRIS integration"},"hrisTimeOffTypeSecondaryId":{"type":"string","description":"The secondary ID of the time off type configured in HRIS integration"},"startDate":{"type":"string","format":"date","description":"The Start date of the requested date range. The end date is determined by the size of interval list. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"balanceMinutesPerDay":{"type":"array","description":"The list of available time off balance values in minutes for each day","items":{"type":"integer","format":"int32"}}}},"TimeOffBalancesResponse":{"type":"object","properties":{"job":{"description":"The asynchronous job handling the query","$ref":"#/definitions/TimeOffBalanceJobReference"},"entities":{"type":"array","description":"The list of time off balances. May come via notification","items":{"$ref":"#/definitions/TimeOffBalanceResponse"}}}},"TimeOffBalanceRequest":{"type":"object","required":["activityCodeIds"],"properties":{"activityCodeIds":{"type":"array","description":"The set of activity code IDs for which to query available time off balances","uniqueItems":true,"items":{"type":"string"}},"dateRanges":{"type":"array","description":"The list of date ranges for which to query time off balance","items":{"$ref":"#/definitions/LocalDateRange"}}}},"TimeOffBalanceJobResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/TimeOffBalanceResponse"}},"status":{"type":"string","description":"The status of the time off balance job","enum":["Processing","Complete","Error"]}}},"BuTimeOffLimitListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuTimeOffLimitResponse"}}}},"BuTimeOffLimitResponse":{"type":"object","required":["metadata"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"staffingGroup":{"description":"The staffing group to which this time-off limit is associated. If managementUnit is set, then the staffing group belongs to that management unit.Otherwise, if managementUnit is not set, it is a business unit level staffing group.At least one of managementUnit and staffingGroup must be set","$ref":"#/definitions/StaffingGroupReference"},"managementUnit":{"description":"The management unit to which this time-off limit is associated. If staffingGroup is set, then the limit is associated with that staffing group, which belongs to this management unit.At least one of managementUnit and staffingGroup must be set","$ref":"#/definitions/ManagementUnitReference"},"metadata":{"description":"Version metadata for the time-off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuCreateTimeOffLimitRequest":{"type":"object","properties":{"staffingGroupId":{"type":"string","description":"The ID of the staffing group to which this time-off limit is associated. It can be either management unit or business unit level staffing group. One of managementUnitId or staffingGroupId must be set. This must not be set if managementUnitId has value"},"managementUnitId":{"type":"string","description":"The ID of the management unit to which this time-off limit is associated. One of managementUnitId or staffingGroupId must be set. This must not be set if staffingGroupId has value"}}},"BuSetTimeOffLimitValuesRequest":{"type":"object","required":["metadata"],"properties":{"values":{"type":"array","items":{"$ref":"#/definitions/BuTimeOffLimitRange"}},"metadata":{"description":"Version metadata for the time-off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"BuTimeOffLimitRange":{"type":"object","required":["limitMinutesPerDay","startDate"],"properties":{"startDate":{"type":"string","format":"date","description":"Start date of the range. The end date is determined by the size of 'limitMinutesPerDay'. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"limitMinutesPerDay":{"type":"array","description":"The list of time-off limit values in minutes per day. If 'null' is specified, then the day-specific value is cleared. Such a day will have a value of 0","items":{"type":"integer","format":"int32"}}}},"BuTimeOffLimitReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuTimeOffLimitValueRange":{"type":"object","required":["allocatedMinutesPerInterval","granularity","limitMinutesPerInterval","metadata","startDate","timeOffLimit","waitlistedMinutesPerInterval","waitlistedRequestsPerInterval"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"timeOffLimit":{"description":"The ID of the time-off limit","$ref":"#/definitions/BuTimeOffLimitReference"},"startDate":{"type":"string","format":"date","description":"Start date of the requested date range, in ISO-8601 format. The end date is determined by the size of interval lists"},"granularity":{"type":"string","description":"Granularity choice for time-off limit","enum":["Daily"]},"limitMinutesPerInterval":{"type":"array","description":"A list of time-off limit values in minutes per granularity interval","items":{"type":"integer","format":"int32"}},"allocatedMinutesPerInterval":{"type":"array","description":"A list of allocated time-off minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedMinutesPerInterval":{"type":"array","description":"A list of waitlisted time-off minutes per granularity interval","items":{"type":"integer","format":"int32"}},"waitlistedRequestsPerInterval":{"type":"array","description":"The current number of waitlisted time-off requests for every interval per granularity","items":{"type":"integer","format":"int32"}},"metadata":{"description":"Version metadata for the time-off limit","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuTimeOffLimitValuesResponse":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/BuTimeOffLimitValueRange"}}}},"ActivityCodesReference":{"type":"object","properties":{"ids":{"type":"array","description":"The IDs of activity codes","uniqueItems":true,"items":{"type":"string"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"BuTimeOffPlanListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/BuTimeOffPlanResponse"}},"downloadUrl":{"type":"string","description":"URL from which to fetch results for requests with a large result set. If populated, the downloaded data will conform to the same schema as would normally be returned, excepting downloaded data will never itself contain a downloadUrl"}}},"BuTimeOffPlanResponse":{"type":"object","required":["activityCodeIds","autoApprovalRule","countAgainstTimeOffLimits","daysBeforeStartToExpireFromWaitlist","enabled","metadata","name"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of this time-off plan"},"activityCodeIds":{"type":"array","description":"The IDs of activity codes associated with this time-off plan","uniqueItems":true,"items":{"type":"string"}},"timeOffLimits":{"type":"array","description":"The IDs of time-off limits associated with this time-off plan","uniqueItems":true,"items":{"$ref":"#/definitions/BuTimeOffLimitReference"}},"autoApprovalRule":{"type":"string","description":"Auto approval rule for this time-off plan","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time-off request start date for when the request will be expired from the waitlist"},"hrisTimeOffType":{"description":"Time-off type, if this time-off plan is associated with the integration","$ref":"#/definitions/HrisTimeOffType"},"enabled":{"type":"boolean","description":"Whether this time-off plan is currently being used by agents"},"countAgainstTimeOffLimits":{"type":"boolean","description":"Whether this time-off plan counts against time-off limits"},"businessUnitAssociation":{"description":"Business unit association, if the time-off plan belongs to a business unit. managementUnitAssociation must not be set if this is populated","$ref":"#/definitions/TimeOffPlanBusinessUnitAssociation"},"managementUnitAssociation":{"description":"Management Unit association, if the time-off plan belongs to a management unit. businessUnitAssociation must not be set if this is populated","$ref":"#/definitions/TimeOffPlanManagementUnitAssociation"},"metadata":{"description":"Version metadata for the time-off plan","$ref":"#/definitions/WfmVersionedEntityMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TimeOffPlanBusinessUnitAssociation":{"type":"object","properties":{"managementUnits":{"type":"array","description":"Management units to which this time-off plan applies. This must not be set if staffingGroups is populated","uniqueItems":true,"items":{"$ref":"#/definitions/ManagementUnitReference"}},"staffingGroups":{"type":"array","description":"Staffing groups to which this time-off plan applies. This must not be set if managementUnits is populated","uniqueItems":true,"items":{"$ref":"#/definitions/StaffingGroupReference"}}}},"TimeOffPlanManagementUnitAssociation":{"type":"object","required":["managementUnit"],"properties":{"managementUnit":{"description":"Management unit to which this time-off plan belongs","$ref":"#/definitions/ManagementUnitReference"},"staffingGroups":{"type":"array","description":"Staffing groups to which this time-off plan applies. If not defined, the plan applies to the management unit","uniqueItems":true,"items":{"$ref":"#/definitions/StaffingGroupReference"}}}},"BuCreateTimeOffPlanRequest":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The name of this time-off plan"},"activityCodeIds":{"type":"array","description":"The IDs of activity codes to associate with this time-off plan","uniqueItems":true,"items":{"type":"string"}},"autoApprovalRule":{"type":"string","description":"Auto approval rule for this time-off plan. Default is Never","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time-off request start date for when the request will be expired from the waitlist. Default is 0"},"hrisTimeOffType":{"description":"Time-off type, if this time-off plan is associated with the integration","$ref":"#/definitions/HrisTimeOffType"},"enabled":{"type":"boolean","description":"Whether this time-off plan should be used by agents. Default is true"},"countAgainstTimeOffLimits":{"type":"boolean","description":"Whether this time-off plan should count against time-off limits. Default is false"},"businessUnitAssociation":{"description":"Business unit association, if the time-off plan belongs to a business unit. managementUnitAssociation must not be set if this is populated","$ref":"#/definitions/CreateTimeOffPlanBusinessUnitAssociation"},"managementUnitAssociation":{"description":"Management unit association, if the time-off plan belongs to a management unit. businessUnitAssociation must not be set if this is populated","$ref":"#/definitions/CreateTimeOffPlanManagementUnitAssociation"}}},"CreateTimeOffPlanBusinessUnitAssociation":{"type":"object","properties":{"managementUnitIds":{"type":"array","description":"The IDs of management units to which this time-off plan applies. This must not be set if staffingGroupIds is populated","uniqueItems":true,"items":{"type":"string"}},"staffingGroupIds":{"type":"array","description":"The IDs of staffing groups to which this time-off plan applies. This must not be set if managementUnitIds is populated","uniqueItems":true,"items":{"type":"string"}}}},"CreateTimeOffPlanManagementUnitAssociation":{"type":"object","required":["managementUnitId"],"properties":{"managementUnitId":{"type":"string","description":"The ID of the management unit to which this time-off plan belongs"},"staffingGroupIds":{"type":"array","description":"A IDs of staffing groups to which this time-off plan applies. If not defined, the plan is applied to the management unit","uniqueItems":true,"items":{"type":"string"}}}},"BuUpdateTimeOffPlanRequest":{"type":"object","required":["metadata"],"properties":{"name":{"type":"string","description":"The name of this time-off plan"},"activityCodeIds":{"description":"The IDs of activity codes to associate with this time-off plan","$ref":"#/definitions/SetWrapperString"},"autoApprovalRule":{"type":"string","description":"Auto approval rule for this time-off plan","enum":["Never","Always","CheckLimits","CheckActivityCodes","CheckLimitsAndActivityCodes"]},"daysBeforeStartToExpireFromWaitlist":{"type":"integer","format":"int32","description":"The number of days before the time-off request start date for when the request will be expired from the waitlist"},"hrisTimeOffType":{"description":"Time-off type, if this time-off plan is associated with the integration","$ref":"#/definitions/ValueWrapperHrisTimeOffType"},"enabled":{"type":"boolean","description":"Whether this time-off plan should be used by agents"},"countAgainstTimeOffLimits":{"type":"boolean","description":"Whether this time-off plan should count against time-off limits"},"businessUnitAssociation":{"description":"Business unit association, if the time-off plan belongs to a business unit. managementUnitAssociation must not be set if this is populated","$ref":"#/definitions/UpdateTimeOffPlanBusinessUnitAssociation"},"managementUnitAssociation":{"description":"Management unit association, if the time-off plan belongs to a management unit. businessUnitAssociation must not be set if this is populated","$ref":"#/definitions/UpdateTimeOffPlanManagementUnitAssociation"},"metadata":{"description":"Version metadata for this time-off plan","$ref":"#/definitions/WfmVersionedEntityMetadata"}}},"UpdateTimeOffPlanBusinessUnitAssociation":{"type":"object","properties":{"managementUnitIds":{"description":"The IDs of management units to which this time-off plan applies. This must not be set if staffingGroupIds is populated","$ref":"#/definitions/SetWrapperString"},"staffingGroupIds":{"description":"The IDs of staffing groups to which this time-off plan applies. This must not be set if managementUnitIds is populated","$ref":"#/definitions/SetWrapperString"}}},"UpdateTimeOffPlanManagementUnitAssociation":{"type":"object","properties":{"staffingGroupIds":{"description":"The IDs of staffing groups to which this time-off plan applies. If not defined, the plan is applied to the management unit","$ref":"#/definitions/SetWrapperString"}}},"WorkPlanBidGroupSummary":{"type":"object","required":["agentCount","managementUnit","name","planningGroupCount","workPlanCount"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name assigned to this bid group"},"managementUnit":{"description":"The management unit this bid group belongs to","$ref":"#/definitions/ManagementUnitReference"},"agentCount":{"type":"integer","format":"int32","description":"The number of agents in this bid group"},"workPlanCount":{"type":"integer","format":"int32","description":"The number of work plans in this bid group"},"planningGroupCount":{"type":"integer","format":"int32","description":"The number of planning groups in this bid group"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanBidGroupSummaryList":{"type":"object","required":["workPlanBidGroupSummaryList"],"properties":{"workPlanBidGroupSummaryList":{"type":"array","description":"List of work plan bid group summary","items":{"$ref":"#/definitions/WorkPlanBidGroupSummary"}}}},"AgentCountRange":{"type":"object","required":["maximum","minimum"],"properties":{"minimum":{"type":"integer","format":"int32","description":"The minimum value of agent count per work plan"},"maximum":{"type":"integer","format":"int32","description":"The maximum value of agent count per work plan"}}},"BidGroupWorkPlanResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"managementUnit":{"description":"The management unit to which this work plan belongs. Nullable in some routes","$ref":"#/definitions/ManagementUnitReference"},"overrideAgentCount":{"type":"integer","format":"int32","description":"The modified agent count for this work plan"},"suggestedAgentCount":{"type":"integer","format":"int32","description":"The number of agents needed for this work plan to produce the optimal schedule","readOnly":true},"agentCountRange":{"description":"The range of agent slot count per work plan. The suggested slot count must be in agent count range","readOnly":true,"$ref":"#/definitions/AgentCountRange"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanBidGroup":{"type":"object","required":["agents","managementUnit","name","planningGroups","workPlans"],"properties":{"name":{"type":"string","description":"The name of the work plan bid group"},"managementUnit":{"description":"The management unit this bid group belongs to","$ref":"#/definitions/ManagementUnitReference"},"agents":{"type":"array","description":"The list of agents who participate in this bid group","items":{"$ref":"#/definitions/UserReference"}},"workPlans":{"type":"array","description":"The list of work plans used in this bid group","items":{"$ref":"#/definitions/BidGroupWorkPlanResponse"}},"planningGroups":{"type":"array","description":"The list of planning groups selected in this bid group","items":{"$ref":"#/definitions/PlanningGroupReference"}}}},"WorkPlanBidGroupResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"workPlanBidGroup":{"description":"The work plan bid group","$ref":"#/definitions/WorkPlanBidGroup"},"metadata":{"description":"The meta data of the bid group","$ref":"#/definitions/WorkPlanBidMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanBidMetadata":{"type":"object","required":["createdBy","createdDate"],"properties":{"createdBy":{"description":"The user who created the associated entity","$ref":"#/definitions/UserReference"},"createdDate":{"type":"string","format":"date-time","description":"The date the entity created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"The user who modified the entity","$ref":"#/definitions/UserReference"},"modifiedDate":{"type":"string","format":"date-time","description":"The entity last modified date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"BidGroupWorkPlanRequest":{"type":"object","required":["workPlanId"],"properties":{"workPlanId":{"type":"string","description":"The ID of the work plan used in the bid group"},"overrideAgentCount":{"type":"integer","format":"int32","description":"The modified agent count for this work plan"},"suggestedAgentCount":{"type":"integer","format":"int32","description":"The number of agents needed for this work plan to produce the optimal schedule","readOnly":true},"agentCountRange":{"description":"The range of agent slot count per work plan. The suggested slot count must be in agent count range","readOnly":true,"$ref":"#/definitions/AgentCountRange"}}},"WorkPlanBidGroupCreate":{"type":"object","required":["agentIds","managementUnitId","name","planningGroupIds","workPlans"],"properties":{"name":{"type":"string","description":"The name of the work plan bid group"},"managementUnitId":{"type":"string","description":"The management unit ID this bid group belongs to"},"agentIds":{"type":"array","description":"Agent IDs who participate in this bid group","items":{"type":"string"}},"workPlans":{"type":"array","description":"The list of work plans used in this bid group","items":{"$ref":"#/definitions/BidGroupWorkPlanRequest"}},"planningGroupIds":{"type":"array","description":"The planning group IDs selected in this bid group","items":{"type":"string"}}}},"ListWrapperBidGroupWorkPlanRequest":{"type":"object","properties":{"values":{"type":"array","items":{"$ref":"#/definitions/BidGroupWorkPlanRequest"}}}},"WorkPlanBidGroupUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the work plan bid group"},"managementUnitId":{"type":"string","description":"The management unit ID used for this work plan bid group"},"agentIds":{"description":"Agent IDs who participate in this bid group","$ref":"#/definitions/ListWrapperString"},"workPlans":{"description":"The list of work plans used in this bid group","$ref":"#/definitions/ListWrapperBidGroupWorkPlanRequest"},"planningGroupIds":{"description":"The planning group IDs selected in this bid group","$ref":"#/definitions/ListWrapperString"}}},"AdminAgentWorkPlanBiddingPreference":{"type":"object","required":["agent","submitted"],"properties":{"agent":{"description":"The agent to whom this work plan bidding preference applies","$ref":"#/definitions/UserReference"},"submitted":{"type":"boolean","description":"Whether the preference is submitted"},"assignedWorkPlan":{"description":"The work plan assigned to the agent by the bid process","$ref":"#/definitions/WorkPlanReference"},"overriddenWorkPlan":{"description":"The work plan that overrides the assigned work plan for the agent","$ref":"#/definitions/WorkPlanReference"},"overrideReason":{"type":"string","description":"The reason why the assigned work plan has been overridden. This must be null without an override work plan","enum":["UnableToBid","ChangeOfCircumstance","NewHire","EmployeeMove"]},"priorities":{"type":"array","description":"The agent priorities for the list of work plans. The index of the priorities should match with the list of work plans that belong to bid group. It contains null if priority is not set for the work plan","items":{"type":"integer","format":"int32"}}}},"AdminAgentWorkPlanPreferenceResponse":{"type":"object","required":["agentWorkPlanBidPreferences","workPlans"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"workPlans":{"type":"array","description":"The list of work plans that belong to this bid group","items":{"$ref":"#/definitions/WorkPlanReference"}},"agentWorkPlanBidPreferences":{"type":"array","description":"The list of agents work plan bidding preferences","items":{"$ref":"#/definitions/AdminAgentWorkPlanBiddingPreference"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"AgentBidWorkPlanOverrideRequest":{"type":"object","required":["agentId"],"properties":{"agentId":{"type":"string","description":"The ID of agent"},"overrideWorkPlanId":{"type":"string","description":"The ID of the work plan that overrides the assigned work plan for the agent"},"overrideReason":{"type":"string","description":"The reason for overriding the assigned work plan. This must be null if overrideWorkPlanId is not specified","enum":["UnableToBid","ChangeOfCircumstance","NewHire","EmployeeMove"]}}},"AgentsBidAssignedWorkPlanOverrideRequest":{"type":"object","required":["agentWorkPlanOverrides"],"properties":{"agentWorkPlanOverrides":{"type":"array","description":"The list of agent work plan overrides","items":{"$ref":"#/definitions/AgentBidWorkPlanOverrideRequest"}}}},"BuShortTermForecastWeekReference":{"type":"object","required":["id","weekDate","weekNumber"],"properties":{"id":{"type":"string","description":"Forecast id used in this work plan bid"},"weekDate":{"type":"string","format":"date","description":"The weekDate of the short term forecast in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"description":{"type":"string","description":"The description of the short term forecast","readOnly":true},"weekNumber":{"type":"integer","format":"int32","description":"The week number used for this bid. First week starts with number 1"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkPlanBid":{"type":"object","required":["agentRankingType","bidWindowEndDate","bidWindowStartDate","effectiveDate","id","name","rankingTiebreakerType","status","workPlanFieldsVisibleToAgents"],"properties":{"id":{"type":"string","description":"The ID of the work plan bid"},"name":{"type":"string","description":"The name of the work plan bid"},"forecast":{"description":"The selected forecast in this work plan bid","$ref":"#/definitions/BuShortTermForecastWeekReference"},"bidWindowStartDate":{"type":"string","format":"date","description":"The bid start date where agents start participate in work plan bidding. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"bidWindowEndDate":{"type":"string","format":"date","description":"The bid end date. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"effectiveDate":{"type":"string","format":"date","description":"The date when agents will be assigned to the new work plan. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"status":{"type":"string","description":"The state of the bid","enum":["Draft","Locked","Optimized","Scheduled","Open","Closed","Processed","Published"]},"agentRankingType":{"type":"string","description":"The type of agent ranking selected for this bid","enum":["HireDate","Performance"]},"rankingTiebreakerType":{"type":"string","description":"Ranking tiebreaker","enum":["HireDate","Performance","Custom","RandomlyAssign"]},"publishedDate":{"type":"string","format":"date-time","description":"The date the work plan bid published. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"workPlanFieldsVisibleToAgents":{"type":"array","description":"The work plan fields visible to agents whenever work plan preferences are made","items":{"type":"string","enum":["Name","PaidHours"]}},"metadata":{"description":"The meta data of this bid","$ref":"#/definitions/WorkPlanBidMetadata"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}},"description":"Work plan bid response"},"CreateWorkPlanBid":{"type":"object","required":["agentRankingType","bidWindowEndDate","bidWindowStartDate","effectiveDate","name","rankingTiebreakerType","workPlanFieldsVisibleToAgents"],"properties":{"name":{"type":"string","description":"The name of the work plan bid"},"forecast":{"description":"The selected forecast in this work plan bid","$ref":"#/definitions/BuShortTermForecastWeekReference"},"bidWindowStartDate":{"type":"string","format":"date","description":"The bid start date where agents start participate in work plan bidding in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"bidWindowEndDate":{"type":"string","format":"date","description":"The bid end date in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"effectiveDate":{"type":"string","format":"date","description":"The date when agents will be assigned to the new work plan in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"agentRankingType":{"type":"string","description":"The type of agent ranking selected for this bid","enum":["HireDate","Performance"]},"rankingTiebreakerType":{"type":"string","description":"Ranking tiebreaker to be used","enum":["HireDate","Performance","Custom","RandomlyAssign"]},"workPlanFieldsVisibleToAgents":{"type":"array","description":"The work plan fields visible to agents whenever work plan preferences are made","items":{"type":"string","enum":["Name","PaidHours"]}}},"description":"Create work plan bid model"},"WorkPlanBidListResponse":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkPlanBid"}}}},"ListWrapperAgentWorkPlanField":{"type":"object","properties":{"values":{"type":"array","items":{"type":"string","enum":["Name","PaidHours"]}}}},"UpdateWorkPlanBid":{"type":"object","properties":{"name":{"type":"string","description":"The name of the work plan bid"},"forecast":{"description":"The selected forecast in this work plan bid","$ref":"#/definitions/BuShortTermForecastWeekReference"},"bidWindowStartDate":{"type":"string","format":"date","description":"The bid start date where agents start participate in work plan bidding in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"bidWindowEndDate":{"type":"string","format":"date","description":"The bid end date in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"effectiveDate":{"type":"string","format":"date","description":"The date when agents will be assigned to the new work plan in yyyy-MM-dd format. Dates are represented as an ISO-8601 string. For example: yyyy-MM-dd"},"agentRankingType":{"type":"string","description":"The type of agent ranking selected for this bid","enum":["HireDate","Performance"]},"rankingTiebreakerType":{"type":"string","description":"Ranking tiebreaker","enum":["HireDate","Performance","Custom","RandomlyAssign"]},"workPlanFieldsVisibleToAgents":{"description":"The work plan fields visible to agents whenever work plan preferences are made","$ref":"#/definitions/ListWrapperAgentWorkPlanField"},"status":{"type":"string","description":"The state of the bid","enum":["Draft","Locked","Optimized","Scheduled","Open","Closed","Processed","Published"]}},"description":"Update work plan bid model"},"CopyWorkPlanBid":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"The name of the new work plan bid"}}},"Workbin":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"Workbin name"},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"Workbin description"},"dateCreated":{"type":"string","format":"date-time","description":"The creation date of the Workbin. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The modified date of the Workbin. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"modifiedBy":{"description":"The id of the User who modified the Workbin.","$ref":"#/definitions/UserReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkbinQueryEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Workbin"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"},"after":{"type":"string"},"count":{"type":"integer","format":"int32","description":"Count of items returned by the query. Refer to the \"select\" request parameter for more information."}}},"WorkbinQueryRequest":{"type":"object","required":["filters"],"properties":{"pageSize":{"type":"integer","format":"int32","description":"Limit the number of entities to return. It is not guaranteed that the requested number of entities will be filled in a single request. If an `after` key is returned as part of the response it is possible that more entities that match the filter criteria exist. Maximum of 200."},"select":{"type":"string","description":"Specify the value 'Count' for this parameter in order to return only the record count.","enum":["Count"]},"filters":{"type":"array","description":"List of filter objects to be used in the search.","items":{"$ref":"#/definitions/WorkitemFilter"}},"attributes":{"type":"array","description":"List of entity attributes to be retrieved in the result.","items":{"type":"string"}},"after":{"type":"string","description":"The cursor that points to the end of the set of entities that has been returned."},"sort":{"description":"Sort","$ref":"#/definitions/WorkbinQuerySort"}}},"WorkbinQuerySort":{"type":"object","properties":{"name":{"type":"string","description":"Specify an attribute for sorting. It's possible to use an attribute both for sorting and in the query at the same time, but these restrictions apply: Only the operators EQ, LT, LTE, GT, GTE, BETWEEN and BEGINS_WITH are supported and the attribute can't be present in more than one filter.","enum":["dateModified","name"]},"ascending":{"type":"boolean","description":"Sort Ascending"}}},"WorkitemFilter":{"type":"object","required":["name","operator","type","values"],"properties":{"name":{"type":"string","description":"Attribute name."},"type":{"type":"string","description":"Attribute type.","enum":["String","Int"]},"operator":{"type":"string","description":"Filter operator.","enum":["EQ","NEQ","GT","LT","GTE","LTE","IN","CONTAINS","BETWEEN","BEGINS_WITH"]},"values":{"type":"array","description":"List of values to be used in the filter.","items":{"type":"string"}}}},"WorkbinUpdate":{"type":"object","properties":{"name":{"type":"string","description":"Workbin name. Valid length between 3 and 256 characters."},"description":{"type":"string","description":"Workbin description. Maximum length of 512 characters."}}},"WorkbinCreate":{"type":"object","required":["name"],"properties":{"name":{"type":"string","description":"Workbin name. Valid length between 3 and 256 characters."},"description":{"type":"string","description":"Workbin description. Maximum length of 512 characters."},"divisionId":{"type":"string","description":"The ID of the division the Workbin belongs to. Defaults to home division ID."}}},"AutoStatusTransitionDetail":{"type":"object","properties":{"nextStatus":{"description":"Next status of auto status transition.","$ref":"#/definitions/WorkitemStatusReference"},"dateOfTransition":{"type":"string","format":"date-time","description":"Date at which auto status transition occurs. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"errorDetails":{"description":"This property will be set if auto status transition is failed.","$ref":"#/definitions/TaskManagementErrorDetails"}}},"ExternalContactReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"TaskManagementErrorDetails":{"type":"object","properties":{"code":{"type":"string","description":"System defined error code for the error."},"message":{"type":"string","description":"Error message."}}},"WorkbinReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"Workitem":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Workitem."},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"type":{"description":"The Worktype of the Workitem.","$ref":"#/definitions/WorktypeReference"},"description":{"type":"string","description":"The description of the Workitem."},"language":{"description":"The language of the Workitem.","$ref":"#/definitions/LanguageReference"},"utilizationLabel":{"description":"The utilization label of the Workitem.","$ref":"#/definitions/WorkitemUtilizationLabelReference"},"priority":{"type":"integer","format":"int32","description":"The priority of the Workitem. The valid range is between -25,000,000 and 25,000,000."},"dateCreated":{"type":"string","format":"date-time","description":"The creation date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The modified date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateDue":{"type":"string","format":"date-time","description":"The due date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateExpires":{"type":"string","format":"date-time","description":"The expiry date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"durationSeconds":{"type":"integer","format":"int32","description":"The estimated duration in seconds to complete the workitem."},"ttl":{"type":"integer","format":"int32","description":"The time to live of the Workitem in seconds."},"status":{"description":"The current Status of the Workitem.","$ref":"#/definitions/WorkitemStatusReference"},"statusCategory":{"type":"string","description":"The Category of the current Status of the Workitem.","enum":["Open","InProgress","Waiting","Closed","Unknown"]},"dateStatusChanged":{"type":"string","format":"date-time","description":"The State change date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateClosed":{"type":"string","format":"date-time","description":"The date the Workitem was closed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"workbin":{"description":"The Workbin that contains the Workitem.","$ref":"#/definitions/WorkbinReference"},"reporter":{"description":"The reporter of the Workitem.","$ref":"#/definitions/UserReferenceWithName"},"assignee":{"description":"The assignee of the Workitem.","$ref":"#/definitions/UserReferenceWithName"},"externalContact":{"description":"The external contact of the Workitem.","$ref":"#/definitions/ExternalContactReference"},"externalTag":{"type":"string","description":"The external tag of the Workitem."},"modifiedBy":{"description":"The User who modified the Workitem.","$ref":"#/definitions/UserReference"},"queue":{"description":"The Workitems queue.","$ref":"#/definitions/WorkitemQueueReference"},"assignmentState":{"type":"string","description":"The assignment state of the workitem.","enum":["Unknown","AcdStarted","Alerting","AlertTimeout","AcdCancelled","Terminated","Idle","Declined","Connected","Disconnected","Parked","Held","AcdExpired"]},"dateAssignmentStateChanged":{"type":"string","format":"date-time","description":"The assignment state change date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"alertTimeoutSeconds":{"type":"integer","format":"int32","description":"The duration in seconds before an alert will timeout."},"skills":{"type":"array","description":"The skills of the Workitem.","items":{"$ref":"#/definitions/RoutingSkillReference"}},"preferredAgents":{"type":"array","description":"The preferred agents of the Workitem.","items":{"$ref":"#/definitions/UserReference"}},"autoStatusTransition":{"type":"boolean","description":"Set it to false to disable auto status transition. By default, it is enabled."},"schema":{"description":"The schema defining the custom fields of the Workitem. The schema is inherited from the Workitems Worktype at creation time.","$ref":"#/definitions/WorkitemSchema"},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by the Workitem.","additionalProperties":{"type":"object"}},"autoStatusTransitionDetail":{"description":"Auto status transition details of Workitem.","$ref":"#/definitions/AutoStatusTransitionDetail"},"scoredAgents":{"type":"array","description":"A list of scored agents for the Workitem.","items":{"$ref":"#/definitions/WorkitemScoredAgent"}},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemQueueReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemSchema":{"type":"object","required":["version"],"properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"version":{"type":"integer","format":"int32","description":"The version of the Workitem custom attribute schema."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemScoredAgent":{"type":"object","properties":{"agent":{"description":"The agent","$ref":"#/definitions/UserReference"},"score":{"type":"integer","format":"int32","description":"Agent's score for the workitem, from 0 - 100, higher being better"}}},"WorkitemStatusReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemUtilizationLabelReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorktypeReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemCreate":{"type":"object","required":["name","typeId"],"properties":{"name":{"type":"string","description":"The name of the Workitem. Valid length between 3 and 256 characters."},"priority":{"type":"integer","format":"int32","description":"The priority of the Workitem. The valid range is between -25,000,000 and 25,000,000."},"dateDue":{"type":"string","format":"date-time","description":"The due date of the Workitem. Can not be greater than 365 days from the current time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateExpires":{"type":"string","format":"date-time","description":"The expiry date of the Workitem. Can not be greater than 365 days from the current time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"durationSeconds":{"type":"integer","format":"int32","description":"The estimated duration in seconds to complete the Workitem. Maximum of 365 days."},"ttl":{"type":"integer","format":"int32","description":"The epoch timestamp in seconds specifying the time to live for the Workitem. Can not be greater than 365 days from the current time."},"statusId":{"type":"string","description":"The ID of the Status of the Workitem."},"workbinId":{"type":"string","description":"The ID of Workbin that contains the Workitem."},"autoStatusTransition":{"type":"boolean","description":"Set it to false to disable auto status transition. By default, it is enabled."},"description":{"type":"string","description":"The description of the Workitem. Maximum length of 512 characters."},"typeId":{"type":"string","description":"The ID of the Worktype of the Workitem."},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by the worktype of the workitem.","additionalProperties":{"type":"object"}},"queueId":{"type":"string","description":"The ID of the Workitems queue. Must be a valid UUID."},"assigneeId":{"type":"string","description":"The ID of the assignee of the Workitem. Must be a valid UUID."},"wrapupCode":{"type":"string","description":"The ID of the wrapup. Must be a valid UUID."},"scoredAgents":{"type":"array","description":"A list of scored agents for the Workitem. A workitem can have a maximum of 20 scored agents.","items":{"$ref":"#/definitions/WorkitemScoredAgentRequest"}},"languageId":{"type":"string","description":"The ID of language of the Workitem. Must be a valid UUID."},"utilizationLabelId":{"type":"string","description":"The ID of utilization label of the Workitem. Must be a valid UUID."},"externalContactId":{"type":"string","description":"The ID of the external contact of the Workitem. Must be a valid UUID."},"externalTag":{"type":"string","description":"The external tag of the Workitem."},"skillIds":{"type":"array","description":"The skill IDs of the Workitem. Must be valid UUIDs.","items":{"type":"string"}},"preferredAgentIds":{"type":"array","description":"The preferred agent IDs of the Workitem. Must be valid UUIDs.","items":{"type":"string"}}}},"WorkitemScoredAgentRequest":{"type":"object","properties":{"id":{"type":"string","description":"An agents ID. Must be a valid UUID."},"score":{"type":"integer","format":"int32","description":"Agent's score for the workitem, from 0 - 100, higher being better"}}},"WorkitemQueryJobError":{"type":"object","properties":{"code":{"type":"string","description":"System defined error code for the error."},"message":{"type":"string","description":"Error message for the failed job."}}},"WorkitemQueryJobResponse":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"state":{"type":"string","description":"The state of the query job","enum":["Queued","Running","Succeeded","Failed"]},"dateStarted":{"type":"string","format":"date-time","description":"The date the job was started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateFinished":{"type":"string","format":"date-time","description":"The date the job finished. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"error":{"description":"The error associated with the query job, if the state is Failed","$ref":"#/definitions/WorkitemQueryJobError"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemQueryJobCreate":{"type":"object","required":["filters"],"properties":{"pageSize":{"type":"integer","format":"int32","description":"The total page size requested. Default 25","minimum":1,"maximum":200},"pageNumber":{"type":"integer","format":"int32","description":"The page number requested","minimum":1},"filters":{"type":"array","description":"List of filter objects to be used in the search.","items":{"$ref":"#/definitions/WorkitemQueryJobFilter"}},"queryFilters":{"type":"array","description":"Query filters for nested attributes.","items":{"$ref":"#/definitions/WorkitemQueryJobQueryFilters"},"maxItems":1,"minItems":1},"expands":{"type":"array","description":"List of entity attributes to be expanded in the result.","items":{"type":"string","enum":["type","workbin","status","assignee","reporter","queue"]}},"attributes":{"type":"array","description":"List of entity attributes to be retrieved in the result.","items":{"type":"string"}},"sort":{"description":"Sort","$ref":"#/definitions/WorkitemQueryJobSort"},"dateIntervalStart":{"type":"string","format":"date-time","description":"Interval start date to use to filter results based on create date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateIntervalEnd":{"type":"string","format":"date-time","description":"Interval end date to use to filter results based on create date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"WorkitemQueryJobFilter":{"type":"object","required":["name","operator","values"],"properties":{"name":{"type":"string","description":"Attribute name."},"operator":{"type":"string","description":"Filter operator.","enum":["EQ","NEQ","GT","LT","GTE","LTE","IN","CONTAINS","BETWEEN","BEGINS_WITH"]},"values":{"type":"array","description":"List of values to be used in the filter.","items":{"type":"string"}}}},"WorkitemQueryJobQueryFilters":{"type":"object","required":["criteria","name"],"properties":{"name":{"type":"string","example":"customFields","description":"Name of the attribute to filter.","enum":["customFields"]},"operator":{"type":"string","description":"Query filter logical operator to join criteria.","enum":["AND","OR"]},"criteria":{"type":"array","description":"Query filter criteria.","items":{"$ref":"#/definitions/WorkitemQueryJobQueryFiltersCriteria"},"maxItems":5,"minItems":1}}},"WorkitemQueryJobQueryFiltersCriteria":{"type":"object","required":["predicates"],"properties":{"operator":{"type":"string","description":"Query filter logical operator to join predicates.","enum":["AND","OR"]},"predicates":{"type":"array","description":"Query filter predicate.","items":{"$ref":"#/definitions/WorkitemQueryJobQueryFiltersPredicate"},"maxItems":3,"minItems":1}}},"WorkitemQueryJobQueryFiltersPredicate":{"type":"object","required":["name","operator"],"properties":{"name":{"type":"string","description":"Property name."},"operator":{"type":"string","description":"Query filter predicate operator.","enum":["EQ","NEQ","GT","LT","GTE","LTE","IN","CONTAINS","BETWEEN","BEGINS_WITH","EXISTS"]},"values":{"type":"array","description":"List of values to be used in the query filter predicate.","items":{"type":"object"}}}},"WorkitemQueryJobSort":{"type":"object","properties":{"name":{"type":"string","description":"Specify an attribute for sorting.","enum":["dateDue","priority"]},"ascending":{"type":"boolean","description":"Sort Ascending"}}},"WorkitemPagedEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Workitem"}},"pageSize":{"type":"integer","format":"int32"},"pageNumber":{"type":"integer","format":"int32"},"total":{"type":"integer","format":"int64"},"pageCount":{"type":"integer","format":"int32"}}},"WorkitemTerminate":{"type":"object","properties":{"statusId":{"type":"string","description":"The ID of the status the workitem should be updated to when terminating. The status must be a 'Closed' category status."}}},"WorkitemUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the Workitem. Valid length between 3 and 256 characters."},"priority":{"type":"integer","format":"int32","description":"The priority of the Workitem. The valid range is between -25,000,000 and 25,000,000."},"dateDue":{"type":"string","format":"date-time","description":"The due date of the Workitem. Can not be greater than 365 days from the current time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateExpires":{"type":"string","format":"date-time","description":"The expiry date of the Workitem. Can not be greater than 365 days from the current time. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"durationSeconds":{"type":"integer","format":"int32","description":"The estimated duration in seconds to complete the Workitem. Maximum of 365 days."},"ttl":{"type":"integer","format":"int32","description":"The epoch timestamp in seconds specifying the time to live for the Workitem. Can not be greater than 365 days from the current time."},"statusId":{"type":"string","description":"The ID of the Status of the Workitem."},"workbinId":{"type":"string","description":"The ID of Workbin that contains the Workitem."},"autoStatusTransition":{"type":"boolean","description":"Set it to false to disable auto status transition. By default, it is enabled."},"description":{"type":"string","description":"The description of the Workitem. Maximum length of 512 characters."},"dateClosed":{"type":"string","format":"date-time","description":"The closed date of the Workitem. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"assignmentState":{"type":"string","description":"The assignment state of the Workitem.","enum":["Unknown","AcdStarted","Alerting","AlertTimeout","AcdCancelled","Terminated","Idle","Declined","Connected","Disconnected","Parked","Held","AcdExpired"]},"assignmentOperation":{"type":"string","description":"Set this value to AgentAssignmentAlerting and supply an 'assigneeId' to assign the workitem to an agent and alert the agent of the assignment. Set this value to QueueAssignmentAlerting and supply a 'queueId' to route the workitem to an agent who is a member of the queue and alert the agent.","enum":["AgentAssignmentAlerting","QueueAssignmentAlerting"]},"customFields":{"type":"object","description":"Custom fields defined in the schema referenced by the worktype of the workitem. If set to {}, the existing keys and values will be removed.","additionalProperties":{"type":"object"}},"queueId":{"type":"string","description":"The ID of the Workitems queue. Must be a valid UUID."},"assigneeId":{"type":"string","description":"The ID of the assignee of the Workitem. If supplied it must be a valid UUID."},"scoredAgents":{"type":"array","description":"A list of scored agents for the Workitem. A workitem can have a maximum of 20 scored agents.","items":{"$ref":"#/definitions/WorkitemScoredAgentRequest"}},"externalContactId":{"type":"string","description":"The ID of the external contact of the Workitem. Must be a valid UUID."},"externalTag":{"type":"string","description":"The external tag of the Workitem."},"skillIds":{"type":"array","description":"The skill IDs of the Workitem. Must be valid UUIDs.","items":{"type":"string"}},"languageId":{"type":"string","description":"The ID of language of the Workitem. Must be a valid UUID."},"utilizationLabelId":{"type":"string","description":"The ID of the utilization label of the Workitem. Must be a valid UUID."},"preferredAgentIds":{"type":"array","description":"The preferred agent IDs of the Workitem. Must be valid UUIDs.","items":{"type":"string"}}}},"WorkitemManualAssign":{"type":"object","required":["id"],"properties":{"id":{"type":"string","description":"The globally unique identifier for this user."}}},"WorkitemReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemWrapup":{"type":"object","properties":{"workitem":{"description":"Workitem that the wrapup code has been added to.","$ref":"#/definitions/WorkitemReference"},"wrapupCode":{"description":"The wrapup code used in the workitem.","$ref":"#/definitions/WrapupIdReference"},"modifiedBy":{"description":"The user who added the wrapup code to the workitem.","$ref":"#/definitions/UserReference"},"user":{"description":"The user for whom wrapup code was added. This may be the same as modifiedBy.","$ref":"#/definitions/UserReference"},"dateModified":{"type":"string","format":"date-time","description":"The modified date of the Workitem when the wrapup code was added. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"}}},"WrapupIdReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemWrapupUpdate":{"type":"object","required":["action","wrapupCode"],"properties":{"action":{"type":"string","description":"Action to be performed for the wrapup code.","enum":["Add","Remove"]},"wrapupCode":{"type":"string","description":"The wrapup code which will be added/removed."}}},"WorkitemWrapupEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkitemWrapup"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"}}},"WorkitemStatus":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"category":{"type":"string","description":"The Category of the Status.","enum":["Open","InProgress","Waiting","Closed","Unknown"]},"destinationStatuses":{"type":"array","description":"The Statuses the Status can transition to.","items":{"$ref":"#/definitions/WorkitemStatusReference"}},"description":{"type":"string","description":"The description of the Status."},"defaultDestinationStatus":{"description":"Default destination status to which this Status will transition to if auto status transition enabled.","$ref":"#/definitions/WorkitemStatusReference"},"statusTransitionDelaySeconds":{"type":"integer","format":"int32","description":"Delay in seconds for auto status transition"},"statusTransitionTime":{"type":"string","format":"local-time","description":"Time is represented as an ISO-8601 string without a timezone. For example: HH:mm:ss.SSS"},"worktype":{"description":"The Worktype containing the Status.","$ref":"#/definitions/WorktypeReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemStatusUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the Status. Valid length between 3 and 256 characters."},"destinationStatusIds":{"type":"array","description":"A list of destination Statuses where a Workitem with this Status can transition to. If the list is empty Workitems with this Status can transition to all other Statuses defined on the Worktype. A Status can have a maximum of 24 destinations.","items":{"type":"string"}},"description":{"type":"string","description":"The description of the Status. Maximum length of 512 characters."},"defaultDestinationStatusId":{"type":"string","description":"Default destination status to which this Status will transition to if auto status transition enabled."},"statusTransitionDelaySeconds":{"type":"integer","format":"int32","description":"Delay in seconds for auto status transition. Required if defaultDestinationStatusId is provided."},"statusTransitionTime":{"type":"string","format":"local-time","description":"Time is represented as an ISO-8601 string without a timezone. For example: HH:mm:ss.SSS"}}},"WorkitemFlowReference":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object."},"name":{"type":"string"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemRuleSettings":{"type":"object","properties":{"flowRulesEnabled":{"type":"boolean","description":"When set to true, the worktypes flow rules will be processed. Default value is false."}}},"Worktype":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string","description":"The name of the Worktype."},"division":{"description":"The division to which this entity belongs.","$ref":"#/definitions/Division"},"description":{"type":"string","description":"The description of the Worktype."},"dateCreated":{"type":"string","format":"date-time","description":"The creation date of the Worktype. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"dateModified":{"type":"string","format":"date-time","description":"The modified date of the Worktype. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z"},"defaultWorkbin":{"description":"The default Workbin for Workitems created from the Worktype.","$ref":"#/definitions/WorkbinReference"},"defaultStatus":{"description":"The default status for Workitems created from the Worktype.","$ref":"#/definitions/WorkitemStatusReference"},"statuses":{"type":"array","description":"The list of possible statuses for Workitems created from the Worktype.","items":{"$ref":"#/definitions/WorkitemStatus"}},"defaultDurationSeconds":{"type":"integer","format":"int32","description":"The default duration in seconds for Workitems created from the Worktype."},"defaultExpirationSeconds":{"type":"integer","format":"int32","description":"The default expiration time in seconds for Workitems created from the Worktype."},"defaultDueDurationSeconds":{"type":"integer","format":"int32","description":"The default due duration in seconds for Workitems created from the Worktype."},"defaultPriority":{"type":"integer","format":"int32","description":"The default priority for Workitems created from the Worktype. The valid range is between -25,000,000 and 25,000,000."},"defaultLanguage":{"description":"The default language for Workitems created from the Worktype.","$ref":"#/definitions/LanguageReference"},"defaultTtlSeconds":{"type":"integer","format":"int32","description":"The default time to time to live in seconds for Workitems created from the Worktype."},"modifiedBy":{"description":"The id of the User who modified the Worktype.","$ref":"#/definitions/UserReference"},"defaultQueue":{"description":"The default queue for Workitems created from the Worktype.","$ref":"#/definitions/WorkitemQueueReference"},"defaultSkills":{"type":"array","description":"The default skills for Workitems created from the Worktype.","items":{"$ref":"#/definitions/RoutingSkillReference"}},"assignmentEnabled":{"type":"boolean","description":"When set to true, Workitems will be sent to the queue of the Worktype as they are created. Default value is false."},"schema":{"description":"The schema defining the custom attributes for Workitems created from the Worktype.","$ref":"#/definitions/WorkitemSchema"},"serviceLevelTarget":{"type":"integer","format":"int32","description":"The target service level for Workitems created from the Worktype. The default value is 100."},"ruleSettings":{"description":"Settings for the worktypes rules.","$ref":"#/definitions/WorkitemRuleSettings"},"flow":{"description":"The flow associated with the Worktype.","$ref":"#/definitions/WorkitemFlowReference"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemStatusCreate":{"type":"object","required":["category","name"],"properties":{"name":{"type":"string","description":"The name of the Status. Valid length between 3 and 256 characters."},"category":{"type":"string","description":"The Category of the Status.","enum":["Open","InProgress","Waiting","Closed","Unknown"]},"destinationStatusIds":{"type":"array","description":"A list of destination Statuses where a Workitem with this Status can transition to. If the list is empty Workitems with this Status can transition to all other Statuses defined on the Worktype. A Status can have a maximum of 24 destinations.","items":{"type":"string"}},"description":{"type":"string","description":"The description of the Status. Maximum length of 512 characters."},"defaultDestinationStatusId":{"type":"string","description":"Default destination status to which this Status will transition to if auto status transition enabled."},"statusTransitionDelaySeconds":{"type":"integer","format":"int32","description":"Delay in seconds for auto status transition. Required if defaultDestinationStatusId is provided."},"statusTransitionTime":{"type":"string","format":"local-time","description":"Time is represented as an ISO-8601 string without a timezone. For example: HH:mm:ss.SSS"}}},"WorkitemStatusListing":{"type":"object","properties":{"total":{"type":"integer","format":"int64"},"entities":{"type":"array","items":{"$ref":"#/definitions/WorkitemStatus"}},"selfUri":{"type":"string","format":"uri"}}},"WorktypeQueryEntityListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/Worktype"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"},"after":{"type":"string"},"count":{"type":"integer","format":"int32","description":"Count of items returned by the query. Refer to the \"select\" request parameter for more information."}}},"WorktypeQueryRequest":{"type":"object","required":["filters"],"properties":{"pageSize":{"type":"integer","format":"int32","description":"Limit the number of entities to return. It is not guaranteed that the requested number of entities will be filled in a single request. If an `after` key is returned as part of the response it is possible that more entities that match the filter criteria exist. Maximum of 200."},"select":{"type":"string","description":"Specify the value 'Count' for this parameter in order to return only the record count.","enum":["Count"]},"filters":{"type":"array","description":"List of filter objects to be used in the search.","items":{"$ref":"#/definitions/WorkitemFilter"}},"attributes":{"type":"array","description":"List of entity attributes to be retrieved in the result.","items":{"type":"string"}},"after":{"type":"string","description":"The cursor that points to the end of the set of entities that has been returned."},"sort":{"description":"Sort","$ref":"#/definitions/WorktypeQuerySort"}}},"WorktypeQuerySort":{"type":"object","properties":{"name":{"type":"string","description":"Specify an attribute for sorting. It's possible to use an attribute both for sorting and in the query at the same time, but these restrictions apply: Only the operators EQ, LT, LTE, GT, GTE, BETWEEN and BEGINS_WITH are supported and the attribute can't be present in more than one filter.","enum":["dateModified","name"]},"ascending":{"type":"boolean","description":"Sort Ascending"}}},"WorktypeUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the Worktype. Valid length between 3 and 256 characters."},"defaultWorkbinId":{"type":"string","description":"The ID of the default Workbin for Workitems created from the Worktype."},"defaultDurationSeconds":{"type":"integer","format":"int32","description":"The default duration in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultExpirationSeconds":{"type":"integer","format":"int32","description":"The default expiration time in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultDueDurationSeconds":{"type":"integer","format":"int32","description":"The default due duration in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultPriority":{"type":"integer","format":"int32","description":"The default priority for Workitems created from the Worktype. The valid range is between -25,000,000 and 25,000,000."},"defaultTtlSeconds":{"type":"integer","format":"int32","description":"The default time to time to live in seconds for Workitems created from the Worktype. The valid range is between 1 and 365 days."},"assignmentEnabled":{"type":"boolean","description":"When set to true, Workitems will be sent to the queue of the Worktype as they are created. Default value is false."},"schemaId":{"type":"string","description":"The ID of the custom attribute schema for Workitems created from the Worktype. Must be a valid UUID."},"serviceLevelTarget":{"type":"integer","format":"int32","description":"The target service level for Workitems created from the Worktype. The default value is 100.","minimum":1,"maximum":100},"ruleSettings":{"description":"Settings for the worktypes rules.","$ref":"#/definitions/WorkitemRuleSettings"},"description":{"type":"string","description":"The description of the Worktype. Maximum length of 512 characters."},"defaultStatusId":{"type":"string","description":"The ID of the default status for Workitems created from the Worktype."},"schemaVersion":{"type":"integer","format":"int32","description":"The version of the Worktypes custom attribute schema. The latest schema version will be used if this property is not set."},"defaultLanguageId":{"type":"string","description":"The ID of the default language for Workitems created from the Worktype. Must be a valid UUID."},"defaultSkillIds":{"type":"array","description":"The IDs of the default skills for Workitems created from the Worktype. Must be valid UUIDs. Maximum of 20 IDs","items":{"type":"string"}},"defaultQueueId":{"type":"string","description":"The ID of the default queue for Workitems created from the Worktype. Must be a valid UUID."}}},"WorktypeCreate":{"type":"object","required":["defaultWorkbinId","name"],"properties":{"name":{"type":"string","description":"The name of the Worktype. Valid length between 3 and 256 characters."},"defaultWorkbinId":{"type":"string","description":"The ID of the default Workbin for Workitems created from the Worktype."},"defaultDurationSeconds":{"type":"integer","format":"int32","description":"The default duration in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultExpirationSeconds":{"type":"integer","format":"int32","description":"The default expiration time in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultDueDurationSeconds":{"type":"integer","format":"int32","description":"The default due duration in seconds for Workitems created from the Worktype. Maximum of 365 days."},"defaultPriority":{"type":"integer","format":"int32","description":"The default priority for Workitems created from the Worktype. The valid range is between -25,000,000 and 25,000,000."},"defaultTtlSeconds":{"type":"integer","format":"int32","description":"The default time to time to live in seconds for Workitems created from the Worktype. The valid range is between 1 and 365 days."},"assignmentEnabled":{"type":"boolean","description":"When set to true, Workitems will be sent to the queue of the Worktype as they are created. Default value is false."},"schemaId":{"type":"string","description":"The ID of the custom attribute schema for Workitems created from the Worktype. Must be a valid UUID."},"serviceLevelTarget":{"type":"integer","format":"int32","description":"The target service level for Workitems created from the Worktype. The default value is 100.","minimum":1,"maximum":100},"ruleSettings":{"description":"Settings for the worktypes rules.","$ref":"#/definitions/WorkitemRuleSettings"},"description":{"type":"string","description":"The description of the Worktype. Maximum length of 512 characters."},"divisionId":{"type":"string","description":"The ID of the division the Worktype belongs to. Defaults to the default Workbin division ID. The Worktype must be in the same division as its default Workbin."},"disableDefaultStatusCreation":{"type":"boolean","description":"Set to true to disable default status creation. Default statuses are created with the Worktype by default"},"schemaVersion":{"type":"integer","format":"int32","description":"The version of the Worktypes custom attribute schema. The latest schema version will be used if this property is not set."},"defaultQueueId":{"type":"string","description":"The ID of the default queue for Workitems created from the Worktype. Must be a valid UUID."},"defaultLanguageId":{"type":"string","description":"The ID of the default language for Workitems created from the Worktype. Must be a valid UUID."},"defaultSkillIds":{"type":"array","description":"The IDs of the default skills for Workitems created from the Worktype. Must be valid UUIDs. 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If the condition criteria is met this action will be executed.","$ref":"#/definitions/WorkitemRuleAction"},"worktype":{"description":"The Worktype containing the rule.","$ref":"#/definitions/WorktypeReference"},"condition":{"description":"The rules condition. If the condition criteria is met the rules action will be executed.","$ref":"#/definitions/WorkitemOnAttributeChangeCondition"},"selfUri":{"type":"string","format":"uri","description":"The URI for this object","readOnly":true}}},"WorkitemRuleAction":{"type":"object","properties":{"type":{"type":"string","enum":["LaunchFlow"]}}},"WorkitemOnAttributeChangeConditionUpdate":{"type":"object","required":["attribute","newValue"],"properties":{"attribute":{"type":"string","description":"The name of the workitem attribute whose change will be evaluated as part of the rule.","enum":["statusId"]},"newValue":{"type":"string","description":"The new value of the attribute. If the attribute is updated to this value this part of the condition will be met."},"oldValue":{"type":"string","description":"The old value of the attribute. If the attribute was updated from this value this part of the condition will be met."}}},"WorkitemOnAttributeChangeRuleUpdate":{"type":"object","properties":{"name":{"type":"string","description":"The name of the rule."},"condition":{"description":"The rules condition. If the condition criteria is met the rules action will be executed.","$ref":"#/definitions/WorkitemOnAttributeChangeConditionUpdate"}}},"WorkitemOnAttributeChangeRuleCreate":{"type":"object","required":["condition","name"],"properties":{"name":{"type":"string","description":"The name of the rule."},"condition":{"description":"The rules condition. If the condition criteria is met the rules action will be executed.","$ref":"#/definitions/WorkitemOnAttributeChangeCondition"}}},"WorkitemOnAttributeChangeRuleListing":{"type":"object","properties":{"entities":{"type":"array","items":{"$ref":"#/definitions/WorkitemOnAttributeChangeRule"}},"nextUri":{"type":"string"},"selfUri":{"type":"string"},"previousUri":{"type":"string"},"after":{"type":"string"}}},"WorkitemOnCreateRule":{"type":"object","properties":{"id":{"type":"string","description":"The globally unique identifier for the object.","readOnly":true},"name":{"type":"string"},"type":{"type":"string","description":"The type of the rule.","enum":["OnCreate","OnAttributeChange"]},"action":{"description":"The rules action. 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Only named metrics will be retrieved.","items":{"type":"string","enum":["nBotSessionTurns","nBotSessions","oBotIntent","oBotSessionCollection","oBotSessionCollectionSelfServed","oBotSessionQuery","oBotSessionQuerySelfServed","oBotSessionTurn","oBotSlot","tBotDisconnect","tBotExit","tBotRecognitionFailure","tBotSession"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/BotAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. 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This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/ConversationAggregateQueryFilter"},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nBlindTransferred","nBotInteractions","nCobrowseSessions","nConnected","nConsult","nConsultTransferred","nError","nOffered","nOutbound","nOutboundAbandoned","nOutboundAttempted","nOutboundConnected","nOverSla","nStateTransitionError","nTransferred","oExternalMediaCount","oMediaCount","oMessageCount","oMessageSegmentCount","oMessageTurn","oServiceLevel","oServiceTarget","tAbandon","tAcd","tActiveCallback","tActiveCallbackComplete","tAcw","tAgentResponseTime","tAlert","tAnswered","tBarging","tCoaching","tCoachingComplete","tConnected","tContacting","tDialing","tFirstConnect","tFirstDial","tFlowOut","tHandle","tHeld","tHeldComplete","tIvr","tMonitoring","tMonitoringComplete","tNotResponding","tPark","tParkComplete","tShortAbandon","tTalk","tTalkComplete","tUserResponseTime","tVoicemail","tWait"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/ConversationAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. 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Only named metrics will be retrieved.","items":{"type":"string","enum":["nEvaluations","nEvaluationsDeleted","nEvaluationsRescored","oTotalCriticalScore","oTotalScore"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/EvaluationAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. 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Choosing \"eventTime\" uses the actual time of the data event.","enum":["eventTime"]},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"}}},"FlowExecutionAsyncAggregateQueryResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/FlowExecutionAggregateDataContainer"}},"cursor":{"type":"string","description":"Cursor token to retrieve next page"}}},"FlowAsyncAggregationQuery":{"type":"object","required":["interval","metrics"],"properties":{"interval":{"type":"string","description":"Behaves like one clause in a SQL WHERE. Specifies the date and time range of data being queried. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss"},"granularity":{"type":"string","description":"Granularity aggregates metrics into subpartitions within the time interval specified. The default granularity is the same duration as the interval. 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This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/FlowAggregateQueryFilter"},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nFlow","nFlowMilestone","nFlowOutcome","nFlowOutcomeFailed","oFlowMilestone","tFlow","tFlowDisconnect","tFlowExit","tFlowOutcome"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/FlowAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. 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This is ANDed with the interval parameter. Expresses boolean logical predicates as well as dimensional filters","$ref":"#/definitions/JourneyAggregateQueryFilter"},"metrics":{"type":"array","description":"Behaves like a SQL SELECT clause. Only named metrics will be retrieved.","items":{"type":"string","enum":["nDistinctJourneyActions","nDistinctJourneySessions","nJourneyActionsBlocked","nJourneyOutcomesAchieved","nJourneyOutcomesAttributed","nJourneySegmentsAssigned","nJourneySessions","nWebActionsAbandoned","nWebActionsAccepted","nWebActionsEngaged","nWebActionsErrored","nWebActionsFrequencyCapReached","nWebActionsIgnored","nWebActionsOffered","nWebActionsOfferedOutsideSchedule","nWebActionsQualified","nWebActionsQualifiedOutsideSchedule","nWebActionsRejected","nWebActionsStarted","nWebActionsTimedout","oJourneyOutcomeTouchpointValue","oJourneyOutcomeValue"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/JourneyAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. 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Only named metrics will be retrieved.","items":{"type":"string","enum":["nDistinctKnowledgeSessions","nKnowledgeDocumentCopied","nKnowledgeDocumentFeedback","nKnowledgeDocumentPresented","nKnowledgeDocumentSurfaced","nKnowledgeDocumentViewed","nKnowledgeSearch","nKnowledgeSearchAnswered","nKnowledgeSearchFeedback","nKnowledgeSearchUnanswered","nKnowledgeSessions","oKnowledgeDocumentQuery","oKnowledgeDocumentQuerySelfServed","oKnowledgeSearch"]}},"flattenMultivaluedDimensions":{"type":"boolean","description":"Flattens any multivalued dimensions used in response groups (e.g. ['a','b','c']->'a,b,c')"},"views":{"type":"array","description":"Custom derived metric views","items":{"$ref":"#/definitions/KnowledgeAggregationView"}},"alternateTimeDimension":{"type":"string","description":"Dimension to use as the alternative timestamp for data in the aggregate. 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Only applicable for topN query type."},"pageSize":{"type":"integer","format":"int32","description":"The number of results per page"}}},"ResolutionAggregateDataContainer":{"type":"object","properties":{"group":{"type":"object","description":"A mapping from dimension to value","additionalProperties":{"type":"string"}},"data":{"type":"array","items":{"$ref":"#/definitions/StatisticalResponse"}}}},"ResolutionAsyncAggregateQueryResponse":{"type":"object","properties":{"results":{"type":"array","items":{"$ref":"#/definitions/ResolutionAggregateDataContainer"}},"cursor":{"type":"string","description":"Cursor token to retrieve next page"}}},"ResolutionAggregateQueryClause":{"type":"object","required":["predicates","type"],"properties":{"type":{"type":"string","description":"Boolean operation to apply to the provided predicates","enum":["and","or"]},"predicates":{"type":"array","description":"Like a three-word sentence: (attribute-name) (operator) (target-value).","items":{"$ref":"#/definitions/ResolutionAggregateQueryPredicate"}}}},"ResolutionAggregateQueryFilter":{"type":"object","required":["type"],"properties":{"type":{"type":"string","description":"Boolean operation to apply to the provided predicates and clauses","enum":["and","or"]},"clauses":{"type":"array","description":"Boolean 'and/or' logic with up to two-levels of nesting","items":{"$ref":"#/definitions/ResolutionAggregateQueryClause"}},"predicates":{"type":"array","description":"Like a three-word sentence: (attribute-name) (operator) (target-value).","items":{"$ref":"#/definitions/ResolutionAggregateQueryPredicate"}}}},"ResolutionAggregateQueryPredicate":{"type":"object","properties":{"type":{"type":"string","description":"Optional type, can usually be inferred","enum":["dimension","property","metric"]},"dimension":{"type":"string","description":"Left hand side for dimension predicates","enum":["conversationId","mediaType","queueId","requestedRouting","usedRouting","userId","wrapUpDate"],"x-genesys-entity-type":{"value":"DIMENSION_TYPE"}},"operator":{"type":"string","description":"Optional operator, default is matches","enum":["matches","exists","notExists"]},"value":{"type":"string","description":"Right hand side for dimension predicates","x-genesys-entity-type":{"value":"DIMENSION_SELECTOR"}},"range":{"description":"Right hand side for dimension predicates","$ref":"#/definitions/NumericRange"}}},"ResolutionAggregationView":{"type":"object","required":["function","name","target"],"properties":{"target":{"type":"string","description":"Target metric name","enum":["nNextContactAvoided"]},"name":{"type":"string","description":"A unique name for this view. 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