FAQ Discussion - Help wanted (no coding) #119
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briang123
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briang123
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Description
This issue is focused on collaborating to help formulate a series of FAQ's (whether in app, on docs, or in Discord). I would like to get others to help contribute to the questions and answers for these and help categorize where they should go. (ie. Maybe some don't belong in the app, while others do). This is just an initial set of questions with some answers, but if there are others, please leave a comment for the question and answers and we can pull into a master list.
NOTE: I went through a bunch of history in Discord to try and consolidate some Q&A
FAQ Questions
What's the best way to learn about all current and new features?
You can explore the following resources to learn about features, updates, and future plans for Neur:
Where can I find a list of FAQs in the app?
FAQs can be accessed directly in the app:
Alternatively, visit Neur's FAQ page.
What's the timeline for new features?
The team continuously develops and ships new features while encouraging open-source contributions. The roadmap and changelogs provide more information, but there are not specific deadlines we're following:
What if I find a bug or experience an error with the app?
If you encounter a bug:
Is there a Telegram group?
No, Discord is the official community platform for Neur. However, the app integrates with a Telegram bot to receive messages if set up through the app.
What's the best way to get customer support?
For support:
What if I'm having issues signing up or logging into the app?
Ensure the following:
For further help, reach out in the #support channel on Discord.
What if I have issues sending $SOL to my embedded wallet?
Double-check the wallet address and transaction details before sending. If issues persist, provide your transaction hash in the #support channel on Discord.
How do I withdraw funds from the integrated wallet?
Why should I join the Early Access Program (EAP)?
Joining EAP grants exclusive access to beta testing, supports app development, and provides early access to features. The funds support server and API costs and open-source bounties. The platform is open-source, allowing you to deploy your own version.
When is the official app launch?
The app is in Early Access. Once the beta phase concludes, the official version will be launched. Stay tuned for updates via Discord and the roadmap.
How can I contribute and get more involved with this project?
To contribute:
What's the best way to get in touch with the team about partnerships?
Reach out via Discord's #support channel.
What is the project's social media strategy?
Neur actively engages users through Discord and posts updates on Twitter. Join the #raid channel on Discord to support social media campaigns.
What does Neur plan to integrate with?
Neur aims to integrate with a variety of platforms. Learn more about planned integrations here.
Where can I learn more about the tokenomics?
You can find detailed tokenomics information here.
What exchanges is Neur listed on?
My prompts are failing, what should I do?
If your prompts fail:
What if I get a request from the admin?
Be cautious of scams. Neur admins will never DM you about support, airdrops, or link requests. Always verify official announcements in Discord.
How do I know my data is secure in the app?
Are there plans to support additional blockchains or cryptocurrencies?
Can I customize notifications or integrate Neur with third-party apps?
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