c2.jsonl

{"swagger":"2.0","info":{"description":"C2Atom API Documentation","license":{"name":"2020 C2 Innovations Inc. All rights reserved.","url":"https://www.c2enterprise.com/en/terms-of-service-0"},"termsOfService":"https://www.c2enterprise.com/en/terms-of-service-0","title":"C2Atom API","version":"v0"},"paths":{"/api/Attachments/Download":{"post":{"parameters":[{"format":"uuid","in":"query","name":"AttachmentId","type":"string"}],"responses":{"200":{"description":"Success"}},"tags":["Attachments"]}},"/api/Attachments/RetrieveByIds":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdsParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Attachments"]}},"/api/Attachments/Upload":{"post":{"parameters":[],"responses":{"200":{"description":"Success"}},"tags":["Attachments"],"summary":"Creates files on the server for later access"}},"/api/CI/Export":{"get":{"parameters":[{"in":"query","name":"Key","type":"string"},{"description":"Use this to offset date and times in 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IToken.","format":"uuid","in":"query","name":"Token","type":"string"}],"responses":{"200":{"description":"Success"}},"tags":["Services"]}},"/api/Services/RetrieveInfo":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Services"]}},"/api/Services/RetrieveKBCount":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveKBCountParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Services"]}},"/api/Services/RetrieveName":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Services"]}},"/api/Services/Save":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/SaveServiceRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Services"]}},"/api/SystemFieldDatas/Retrieve":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveSystemFieldDatasRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["SystemFieldDatas"]}},"/api/TaskTemplates/Delete":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["TaskTemplates"]}},"/api/TaskTemplates/Retrieve":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTaskTemplatesParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["TaskTemplates"]}},"/api/TaskTemplates/RetrieveDetails":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["TaskTemplates"]}},"/api/TaskTemplates/Save":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/SaveTaskTemplateRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["TaskTemplates"]}},"/api/Ticket/AddToGanttChart":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/AddToGanttChartParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/AssignResource":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/AssignResourceToTicketRequestParameter"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/ChangeBankedHours":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTicketChangeBankedHoursParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/Close":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveNewTicketDetailsParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/Delete":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/DeleteWorkflow":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/Export":{"get":{"parameters":[{"in":"query","name":"Key","type":"string"},{"description":"Use this to offset date and times in retrieved report.","format":"int32","in":"query","name":"TimezoneOffset","type":"integer"},{"enum":["0 - AsReport","1 - ForImport"],"format":"int32","in":"query","name":"ExportType","type":"integer"},{"in":"query","name":"Anonymized","type":"boolean"},{"description":"Token supplied by request as String.","in":"query","name":"UserToken","type":"string"},{"description":"Otherwise the username and password themselves.","in":"query","name":"UserName","type":"string"},{"in":"query","name":"Password","type":"string"},{"in":"query","name":"SignalrConnectionId","type":"string"},{"description":"Read-only Token supplied by request, converted to IToken.","format":"uuid","in":"query","name":"Token","type":"string"}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]},"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTicketsRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/HasBillableTimesheet":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/IsLocked":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/LoadFromRequestTemplate":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveRequestDetailsWithServiceLevelParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/LoadFromTaskTemplate":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/MoveTicketOnCalendar":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/MoveTicketCalendarRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/OpenForm":{"post":{"parameters":[{"collectionFormat":"multi","in":"query","items":{"$ref":"#/definitions/StringStringValuesKeyValuePair"},"name":"Query","type":"array"},{"in":"query","name":"QueryString.Value","type":"string"},{"in":"query","name":"QueryString.HasValue","type":"boolean"},{"description":"Token supplied by request as String.","in":"query","name":"UserToken","type":"string"},{"description":"Otherwise the username and password themselves.","in":"query","name":"UserName","type":"string"},{"in":"query","name":"Password","type":"string"},{"in":"query","name":"SignalrConnectionId","type":"string"},{"description":"Read-only Token supplied by request, converted to IToken.","format":"uuid","in":"query","name":"Token","type":"string"}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/QuickStatusChange":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/QuickStatusChangeParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/Retrieve":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"description":"","in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTicketsRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"],"summary":"Retrieve handler for tickets grid."}},"/api/Ticket/RetrieveAssignees":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveCalendar":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTicketsCalendarRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveCollectionDetails":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveCollectionDetailsByIdsParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveCommunicationsAttachments":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTicketCommunicationsAttachmentsParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveDetails":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"produces":["text/plain","application/json","text/json"],"parameters":[{"description":"# Request body samples\r\n---\r\n**Get details by SequenceNumber**\r\n```\r\n{\r\n\"SequenceNumber\": 87913,\r\n\"DoNotLock\": true\r\n}\r\n```\r\n---\r\n**Get details by ticket Id**\r\n```\r\n{\r\n\"Id\": \"05cdece8-c2d9-481a-8474-b8cfaf86c473\",\r\n\"DoNotLock\": true\r\n}\r\n```","in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveNewTicketDetailsParameters"}}],"responses":{"200":{"description":"Success","schema":{"$ref":"#/definitions/NewTicketDetailsViewModelAPIResponse"}}},"tags":["Ticket"],"summary":"Used to retrieve ticket complete details"}},"/api/Ticket/RetrieveDetailsBasic":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"produces":["text/plain","application/json","text/json"],"parameters":[{"description":"# Request body samples\r\n---\r\n**Get basic details by ticket Id**\r\n```\r\n{\r\n\"Id\": \"05cdece8-c2d9-481a-8474-b8cfaf86c473\"\r\n}\r\n```","in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success","schema":{"$ref":"#/definitions/TicketDtoAPIResponse"}}},"tags":["Ticket"],"summary":"Used to retrieve ticket basic details"}},"/api/Ticket/RetrieveDetailsForAccordeon":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveForAutocomplete":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"query","name":"Query","type":"string"},{"in":"query","name":"HasFilters","type":"boolean"},{"format":"uuid","in":"query","name":"FieldDefinitionId","type":"string"},{"format":"uuid","in":"query","name":"ClientId","type":"string"},{"format":"uuid","in":"query","name":"EnterpriseId","type":"string"},{"format":"uuid","in":"query","name":"ExcludeGroupId","type":"string"},{"in":"query","name":"CanSeeGroupOnly","type":"boolean"},{"in":"query","name":"OnlyOpenedTickets","type":"boolean"},{"in":"query","name":"IgnorePaging","type":"boolean"},{"in":"query","name":"IncludeService","type":"boolean"},{"in":"query","name":"IncludeKBItem","type":"boolean"},{"in":"query","name":"IncludeState","type":"boolean"},{"format":"int32","in":"query","name":"EndIndex","type":"integer"},{"in":"query","name":"ExcludeAdmin","type":"boolean"},{"in":"query","name":"FromPortal","type":"boolean"},{"in":"query","name":"IsGroupMember","type":"boolean"},{"description":"Token supplied by request as String.","in":"query","name":"UserToken","type":"string"},{"description":"Otherwise the username and password themselves.","in":"query","name":"UserName","type":"string"},{"in":"query","name":"Password","type":"string"},{"in":"query","name":"SignalrConnectionId","type":"string"},{"description":"Read-only Token supplied by request, converted to IToken.","format":"uuid","in":"query","name":"Token","type":"string"},{"in":"body","name":"body","schema":{"$ref":"#/definitions/FormFieldsDto"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveGanttChart":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTicketsRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveIds":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTicketsRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveKanban":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTicketsKanbanRequestParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveNewTicketsCount":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveTicketCountParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveReferencesTo":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveSequenceNumber":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/RetrieveStatusesByType":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"description":"","in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveStatusesParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"],"summary":"Retrieves the list of statuses for a given ticket type."}},"/api/Ticket/Save":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"produces":["text/plain","application/json","text/json"],"parameters":[{"description":"# Request body samples\r\n---\r\n**Create new ticket with minimal mandatory field**\r\n```\r\n{\r\n\"viewModel\": {\r\n\"TicketTypeId\": \"d2b1fcc4-723d-4c36-ba1a-6f91b11d5c1c\",\r\n\"Clients\": [{\r\n\"Id\": \"16cf737b-4d01-4a05-97f6-70fffacd270d\"\r\n}\r\n],\r\n\"RequestId\": \"07945278-4253-4a5a-90ca-96ddf533f2c4\",\r\n\"Summary\": \"New request created by API\",\r\n\"Description\": \"Description of the request\"\r\n},\r\n\"lockTicket\": false\r\n}\r\n```\r\n---\r\n**Update ticket Summary and description**\r\nCall [api/Ticket/RetrieveDetails](#/Ticket/post_api_Ticket_RetrieveDetails) first to get ticket object and call\r\nthis api with updated property\r\n```\r\n{\r\n\"viewModel\": {\r\n// Data from api/Ticket/RetrieveDetails\r\n},\r\n\"lockTicket\": false\r\n}\r\n```","in":"body","name":"body","schema":{"$ref":"#/definitions/SaveNewTicketParameters"}}],"responses":{"200":{"description":"Success","schema":{"$ref":"#/definitions/NewTicketDetailsViewModelAPIResponse"}}},"tags":["Ticket"],"description":"Use this api to create a new ticket or to update an existing one","summary":"Create and update ticket."}},"/api/Ticket/UnblockWorkflow":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/Unlock":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"parameters":[{"in":"body","name":"body","schema":{"$ref":"#/definitions/RetrieveByIdParameters"}}],"responses":{"200":{"description":"Success"}},"tags":["Ticket"]}},"/api/Ticket/UpdateProperties":{"post":{"consumes":["application/json-patch+json","application/json","text/json"],"produces":["text/plain","application/json","text/json"],"parameters":[{"description":"# Request body samples\r\n---\r\n**Close ticket and update reason**\r\n```\r\n{\r\n\"SequenceNumber\": 87906,\r\n\"Properties\": [{\r\n\"PropertyName\": \"ClosingReasonId\",\r\n\"Value\": \"303e1cba-6d66-47f9-a41e-772524fada17\"\r\n},{\r\n\"PropertyName\": \"StatusId\",\r\n\"Value\": \"ef1c5df3-3c8d-4316-a377-f3165a0ce5c9\"\r\n}\r\n]\r\n}\r\n```\r\n---\r\n**Update ticket Summary and description**\r\n```\r\n{\r\n\"Id\": \"abaf6d6b-82e6-4d6c-8cd2-5455936a9dd7\",\r\n\"Properties\": [{\r\n\"PropertyName\": \"Summary\",\r\n\"Value\": \"New Summary\"\r\n},{\r\n\"PropertyName\": \"Description\",\r\n\"Value\": \"New description\"\r\n}\r\n]\r\n}\r\n```","in":"body","name":"body","schema":{"$ref":"#/definitions/UpdatePropertiesParameters"}}],"responses":{"200":{"description":"Standard response with ticket id in the data field","schema":{"$ref":"#/definitions/GuidAPIResponse"}}},"tags":["Ticket"],"description":"This API allows you to modify specific fields of a ticket","summary":"Update a ticket 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