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analytics.go
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analytics.go
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package pagerduty
import (
"context"
"fmt"
)
const analyticsBaseURL = "/analytics/metrics/incidents"
const rawDataBaseURL = "/analytics/raw"
// AnalyticsRequest represents the request to be sent to PagerDuty when you want
// aggregated analytics.
type AnalyticsRequest struct {
Filters *AnalyticsFilter `json:"filters,omitempty"`
AggregateUnit string `json:"aggregate_unit,omitempty"`
TimeZone string `json:"time_zone,omitempty"`
}
// AnalyticsRawIncidentsRequest represents the request to be sent to PagerDuty when you want
// raw analytics.
type AnalyticsRawIncidentsRequest struct {
Filters *AnalyticsFilter `json:"filters,omitempty"`
StartingAfter string `json:"starting_after,omitempty"`
EndingBefore string `json:"ending_before,omitempty"`
Limit int `json:"limit,omitempty"`
Order string `json:"order,omitempty"`
OrderBy string `json:"order_by,omitempty"`
TimeZone string `json:"time_zone,omitempty"`
}
// AnalyticsResponse represents the response from the PagerDuty API.
type AnalyticsResponse struct {
Data []AnalyticsData `json:"data,omitempty"`
Filters *AnalyticsFilter `json:"filters,omitempty"`
AggregateUnit string `json:"aggregate_unit,omitempty"`
TimeZone string `json:"time_zone,omitempty"`
}
// AnalyticsRawIncidentsResponse represents the response from the PagerDuty API.
type AnalyticsRawIncidentsResponse struct {
First string `json:"first,omitempty"`
Last string `json:"last,omitempty"`
Limit int `json:"limit,omitempty"`
More bool `json:"more,omitempty"`
Order string `json:"order,omitempty"`
OrderBy string `json:"order_by,omitempty"`
Filters *AnalyticsFilter `json:"filters,omitempty"`
TimeZone string `json:"time_zone,omitempty"`
Data []AnalyticsRawIncident `json:"data,omitempty"`
}
// AnalyticsFilter represents the set of filters as part of the request to PagerDuty when
// requesting analytics.
type AnalyticsFilter struct {
CreatedAtStart string `json:"created_at_start,omitempty"`
CreatedAtEnd string `json:"created_at_end,omitempty"`
Urgency string `json:"urgency,omitempty"`
Major bool `json:"major,omitempty"`
ServiceIDs []string `json:"service_ids,omitempty"`
TeamIDs []string `json:"team_ids,omitempty"`
PriorityIDs []string `json:"priority_ids,omitempty"`
PriorityNames []string `json:"priority_names,omitempty"`
}
// AnalyticsData represents the structure of the aggregated analytics we have available.
type AnalyticsData struct {
ServiceID string `json:"service_id,omitempty"`
ServiceName string `json:"service_name,omitempty"`
TeamID string `json:"team_id,omitempty"`
TeamName string `json:"team_name,omitempty"`
MeanSecondsToResolve int `json:"mean_seconds_to_resolve,omitempty"`
MeanSecondsToFirstAck int `json:"mean_seconds_to_first_ack,omitempty"`
MeanSecondsToEngage int `json:"mean_seconds_to_engage,omitempty"`
MeanSecondsToMobilize int `json:"mean_seconds_to_mobilize,omitempty"`
MeanEngagedSeconds int `json:"mean_engaged_seconds,omitempty"`
MeanEngagedUserCount int `json:"mean_engaged_user_count,omitempty"`
TotalEscalationCount int `json:"total_escalation_count,omitempty"`
MeanAssignmentCount int `json:"mean_assignment_count,omitempty"`
TotalBusinessHourInterruptions int `json:"total_business_hour_interruptions,omitempty"`
TotalSleepHourInterruptions int `json:"total_sleep_hour_interruptions,omitempty"`
TotalOffHourInterruptions int `json:"total_off_hour_interruptions,omitempty"`
TotalSnoozedSeconds int `json:"total_snoozed_seconds,omitempty"`
TotalEngagedSeconds int `json:"total_engaged_seconds,omitempty"`
TotalIncidentCount int `json:"total_incident_count,omitempty"`
UpTimePct float64 `json:"up_time_pct,omitempty"`
UserDefinedEffortSeconds int `json:"user_defined_effort_seconds,omitempty"`
RangeStart string `json:"range_start,omitempty"`
}
// AnalyticsRawIncident represents the structure of the raw incident analytics we have available.
type AnalyticsRawIncident struct {
AssignmentCount int `json:"assignment_count,omitempty"`
BusinessHourInterruptions int `json:"business_hour_interruptions,omitempty"`
CreatedAt string `json:"created_at,omitempty"`
Description string `json:"description,omitempty"`
EngagedSeconds int `json:"engaged_seconds,omitempty"`
EngagedUserCount int `json:"engaged_user_count,omitempty"`
EscalationCount int `json:"escalation_count,omitempty"`
ID string `json:"id,omitempty"`
IncidentNumber int `json:"incident_number,omitempty"`
IsMajor bool `json:"major,omitempty"`
OffHourInterruptions int `json:"off_hour_interruptions,omitempty"`
PriorityID string `json:"priority_id,omitempty"`
PriorityName string `json:"priority_name,omitempty"`
ResolvedAt string `json:"resolved_at,omitempty"`
SecondsToEngage int `json:"seconds_to_engage,omitempty"`
SecondsToFirstAck int `json:"seconds_to_first_ack,omitempty"`
SecondsToMobilize int `json:"seconds_to_mobilize,omitempty"`
SecondsToResolve int `json:"seconds_to_resolve,omitempty"`
ServiceID string `json:"service_id,omitempty"`
ServiceName string `json:"service_name,omitempty"`
SleepHourInterruptions int `json:"sleep_hour_interruptions,omitempty"`
SnoozedSeconds int `json:"snoozed_seconds,omitempty"`
TeamID string `json:"team_id,omitempty"`
TeamName string `json:"team_name,omitempty"`
Urgency string `json:"urgency,omitempty"`
UserDefinedEffortSeconds int `json:"user_defined_effort_seconds,omitempty"`
}
// GetAggregatedIncidentData gets the aggregated incident analytics for the requested data.
func (c *Client) GetAggregatedIncidentData(ctx context.Context, analytics AnalyticsRequest) (AnalyticsResponse, error) {
return c.getAggregatedData(ctx, analytics, "all")
}
// GetAggregatedServiceData gets the aggregated service analytics for the requested data.
func (c *Client) GetAggregatedServiceData(ctx context.Context, analytics AnalyticsRequest) (AnalyticsResponse, error) {
return c.getAggregatedData(ctx, analytics, "services")
}
// GetAggregatedTeamData gets the aggregated team analytics for the requested data.
func (c *Client) GetAggregatedTeamData(ctx context.Context, analytics AnalyticsRequest) (AnalyticsResponse, error) {
return c.getAggregatedData(ctx, analytics, "teams")
}
func (c *Client) getAggregatedData(ctx context.Context, analytics AnalyticsRequest, endpoint string) (AnalyticsResponse, error) {
h := map[string]string{
"X-EARLY-ACCESS": "analytics-v2",
}
u := fmt.Sprintf("%s/%s", analyticsBaseURL, endpoint)
resp, err := c.post(ctx, u, analytics, h)
if err != nil {
return AnalyticsResponse{}, err
}
var analyticsResponse AnalyticsResponse
if err = c.decodeJSON(resp, &analyticsResponse); err != nil {
return AnalyticsResponse{}, err
}
return analyticsResponse, nil
}
// GetAnalyticsIncidentsById gets the raw analytics for the requested incident.
func (c *Client) GetAnalyticsIncidentsById(ctx context.Context, id string) (*AnalyticsRawIncident, error) {
path := fmt.Sprintf("%s/%s/%s", rawDataBaseURL, "incidents", id)
resp, err := c.get(ctx, path, nil)
if err != nil {
return &AnalyticsRawIncident{}, err
}
var rawData AnalyticsRawIncident
if err = c.decodeJSON(resp, &rawData); err != nil {
return &AnalyticsRawIncident{}, err
}
return &rawData, nil
}
// GetAnalyticsIncidents gets the raw analytics for the requested data.
func (c *Client) GetAnalyticsIncidents(ctx context.Context, rawDataReq AnalyticsRawIncidentsRequest) (*AnalyticsRawIncidentsResponse, error) {
h := map[string]string{}
path := fmt.Sprintf("%s/%s", rawDataBaseURL, "incidents")
resp, err := c.post(ctx, path, rawDataReq, h)
if err != nil {
return &AnalyticsRawIncidentsResponse{}, err
}
var rawDataResponse AnalyticsRawIncidentsResponse
if err = c.decodeJSON(resp, &rawDataResponse); err != nil {
return &AnalyticsRawIncidentsResponse{}, err
}
return &rawDataResponse, nil
}