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End User Portal

{% hint style="warning" %} End User Portals, like all Prebuilt Apps, are currently available by request only. To request Prebuilt Apps, send us a message in your dedicated Discord support channel. {% endhint %}

The End User Portal is built around self-service automation, letting you manage tasks independently while still maintaining the ability to log tickets for more complex needs. With 24/7 access to essential automations, this portal reduces reliance on service desk calls and streamlines operations for both you and your end users.

Features

  • Manage group memberships
  • Onboard employees
  • Offboard employees
  • Reset passwords
  • Reset accounts
  • Log tickets for other requests
  • View tickets that have been submitted, along with their status
  • Export reports

Crate prerequisites for End User Portal setup:

Integration prerequisites for End User Portal setup:

  • View tickets feature
    • PSA: Connectwise PSA, Datto Autotask, Halo PSA
  • Create ticket feature
    • PSA: Connectwise PSA, Datto Autotask, Halo PSA

Custom branding with Rewst's Style Customization Crate

As a bonus, you can customize your End User Portal by unpacking our App Builder - Create Branding Variables Crate, which lets you update all of your Prebuilt Apps without manual CSS edits for a professional, client-ready appearance.

  • Apply consistent branding across all apps
  • Input hex codes, upload logos, and select themes to apply at the MSP or client level

Feedback

You tell us what comes next! If you're a current user of our End User Portal, send us your feedback on current features, desired features, and any bugs you encounter in this feedback collection form.