One of the most difficult parts of automation is knowing what you want to automate.
As we at Rewst always say, you cannot automate a process that doesn't already exist.
However at Rewst we strive to work with our community to help all MSPs, and our amazing community has helped us to create a list of the most common processes that MSPs automate with their integrations.
This list is by no means exhaustive, but it is a great starting point for any MSP looking to automate their processes. The items on this list are not necessarily built already but are meant as a way to get you inspired (see what we did there with the page title?) to start thinking about what you want to automate.
Account and Data Consistency Management
- Ensure consistent and standardized data across platforms by automating the setup of customer accounts.
- Automatically synchronize client names between Rewst and Sophos, eliminating the need for manual adjustments or TenantName overrides.
- Streamline the initial stand-up of customer accounts, verifying data consistency and adherence to established standards.
- Efficiently create customers, users, and other necessary entities within Sophos, ensuring a seamless onboarding process.
Alert Management and Security Compliance
- Build workflows to effectively handle alerts and ensure security compliance measures are in place.
- Enable proactive alerting when tamper protection is disabled, ensuring prompt action and maintaining security standards.
Policy and Resource Management
- Streamline policy and resource management within Sophos, ensuring consistency and efficiency.
- Create, read, update, delete, reset, and clone policies and their settings.
- Manage endpoint groups and their members, including the ability to assign or unassign endpoints and servers.
- Assign and update policies for specific user groups, endpoints, and endpoint groups efficiently.
- Retrieve protection statuses per device, providing valuable insights into the security posture of individual assets.