Could not install.

[lostinfinite]

Description

This app package’s publisher certificate could not be verified. Contact your system administrator or the app developer to obtain a new app package with verified certificates. The root certificate and all immediate certificates of the signature in the app package must be verified (0x800B010A)

Steps To Reproduce

No response

Expected behavior

The app to install.

Rise Media Player Version

N/a

Windows Version

Windows 11 21H1

Relevant Assets/Logs

This app package’s publisher certificate could not be verified. Contact your system administrator or the app developer to obtain a new app package with verified certificates. The root certificate and all immediate certificates of the signature in the app package must be verified (0x800B010A)

[Blade04208]

Open the .msixbundle's properties, go to Digital Signatures, click Details, click View Certificate on the popup, click Install Certificate on the second popup, select Local Machine and Next on the third popup, press Place all certificates in the following store, press Browse, and then select Trusted Root Certification Authorities on the fourth popup and hit OK, then hit Finish. Run the installer again and you should be able to install.

[Dharmik48]

Thanks @Blade04208 this solved the issue for me

[Chudesnov]

The workaround described above by @Blade04208 did not solve the issue for me, I'm still unable to install the app.

[ItsEpicBeast]

Open the .msixbundle's properties, go to Digital Signatures, click Details, click View Certificate on the popup, click Install Certificate on the second popup, select Local Machine and Next on the third popup, press Place all certificates in the following store, press Browse, and then select Trusted Root Certification Authorities on the fourth popup and hit OK, then hit Finish. Run the installer again and you should be able to install.

Random question, how is your ui in dark mode? I have mine set to dark also but when I go to certain settings like the properties menu it is still in light mode? @Blade04208

[Blade04208]

how is your ui in dark mode?

I use rectify11, which has a full Dark mode theme.

[vivadavid]

Hi! I was unable to install version 0.0.300.0 following the instructions above.

[Lamparter]

Hello @lostinfinite, @Chudesnov and @vivadavid!

I've taken the effort to regenerate the app's package, which you can download here. You can then follow the instructions in the Gist to learn how to install it from the file I sent. Enjoy!

@lostinfinite please close the issue if this solved your problem.

[vivadavid]

Hi, I was able to install it, but the programme itself doesn't work: I keep getting an error.

The programme crashes as soon as it's open and then I keep getting an error message over and over again without even trying to open it again. I click on the error message, I see some code but, before I can copy it, the error message crashes as I get another error message.

[Lamparter]

That is incredibly strange. @vivadavid Are you able to tell whether the error that is appearing is a Rise MP error, or a windows one? As in, is the error in a RiseMP window or in a standard win32 dialogue?

[vivadavid]

Hi, @Lamparter , I forgot to say that I was able to complete the initial setup. After that, this is what I keep getting:

clip.mp4

[Lamparter]

Other people can reproduce this issue.

[316filip]

Hi, I am having exactly the same issue. I installed the app for the first time on my Windows 11 laptop, opened it, completed some initial setup (media folders, UI colors, ...) and when the app was just about to open, it crashed just as shown in the video.

[Lamparter]

Let's open a new issue to track this.