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WhatsApp Cloud App Install

Here you'll find the guide on installing the WhatsApp Cloud App for Rocket.Chat.

{% hint style="info" %} Prerequisites:

  • It is required to have your workspace on a secured publicly available domain.
  • You need a Meta developer's account where you will get the WhatsApp API credentials.
    • Make available a Facebook Business account to link with.
  • Your workspace must be registered on Rocket.Chat Cloud. {% endhint %}

Installing the WhatsApp Cloud App

To install the WhatsApp Cloud Rocket.Chat App,

  • Go to Administration > Marketplace
  • Search for the WhatsApp Cloud app and click on the item
  • Click Install and Agree to the needed permissions to install

WhatsApp Cloud app permissions

  • After installing the app, you get a message from the whatsapp-cloud.bot in the #omnichannel-whatsapp-cloud-setup channel with instructions to follow
  • You are greeted with a welcome message like below

WhatsApp Cloud App welcome message

To continue, head over to the next section and create a Facebook Developer's Account linked with WhatsApp.