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TrueVoice Intent contains transcripts of TrueVoice customer service phone calls and are labelled with intents, including billing and payment, promotions, internet, other queries, international dialing, true money, and lost and stolen. This benchmark dataset is part of the PyThaiNLP benchmarks. However, the respective GitHub repository seems to have been made non-public.
Dataloader name:
truevoice_intent/truevoice_intent.py
DataCatalogue: http://seacrowd.github.io/seacrowd-catalogue/card.html?truevoice_intent
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