[Feature request]: White-label functionality and multi-tenancy to open up MSP/Service Provider market

[thelaith]

Contact Details

laith@nemt.it

Is your feature request related to a problem? Please describe?

I'm looking at using Shelf for my newly started IT-as-a-service startup - It has great features and functionality from what I can read. There are just a few tweaks that would make the tool much more flexible for my usecase. Because of your QR code tagging and many other features, you are a few simple features away from being able to make this tool a much more general purpose tool.

A project I have seperately from my startup is a vertical farming system platform, that allows small, modular and very affordable farms to be placed in the local areas of disenfranchised people - so like a "Job-in-a-box" for local communities. The QR and location tagging, asset management and the mobile functionality you all support is near a perfect match for that kind of logistical work - however it would require the ability to customize some of the names of the asset types, or otherwise white-label (maybe just upload a different logo + font + renaming of asset types)

I read that your platform was built on Supabase, and Supabase has a doc detailing multi-tenancy in a simpler way:

https://github.com/dikshantrajput/supabase-multi-tenancy or https://roughlywritten.substack.com/p/supabase-multi-tenancy-simple-and

Describe the solution you'd like

What I am missing a simple way to white-label the platform and a simple way to launch seperate workspaces (for each client) - This in combination with the white-labelling functionality would allow ANY service providers that work with physical assets of any sort to use this tool for many other uses than device asset management.

Additionally it would be interesting to understand if you are open to some kind of Managed Service Provider/Agency partnership that allows for a single fee to launch a templated variant of Shelf per customer at a single price, similar to how Glideapps.com have an agency plan (with the above functionality)

For me, I would use it as the foundation on which I would build my IT-as-a-service startup, as it seems modular enough and flexible enough to allow for adding additional asset types (software, meeting rooms etc.) but also while keeping a simple, modern interface.

I can easily see myself using the QR code functionality in individual dashboards/digital signage or "interactive" spaces to trigger workflows that will change the physical space.

Hope it makes sense, else I am happy to hop on a call.

Describe alternatives you've considered

All the existing no-code and low-code tooling is either licensed in a way that this is not feasible, or it locks core features (like Sign in with Google/Microsoft) at a tier where it's doesn't make sense commercially. Appsmith has custom domain locked away, Directus SSO and custom domain.

There are vertically integrated providers that will allow you to use their platforms as backends, but they dont support half the features you do, and mostly focus on the procurement aspect.

Additional context

No response

[DonKoko]

Hi @thelaith. First of all thanks for sharing your thoughts on here. I have transformed your issue into a discussion as its more fitting to the questions you have.

Multi tenancy

Shelf already scopes all content per workspace. Its still on a shared DB and schema and in the short term we are not planning or interested in implementing multi-tenancy that uses separate DBs or schemas.
We of course offer enterprise solutions where we setup a separate app and db instance for our clients.

White-label

You can already in a very simple way whitelabel the product. Shelf is an open source product which you can fork, modify and self host as long as you follow the license requirements. As for stuff like custom logos/fonts/colors per client/workspace, that would require an feature to be built for it. This is something we have discussed internally, but are not really interested in adding to our core product in the short term. If you want to hide from your clients that you are using shelf, you just need to self host it.

Agency plans/licensing

This is something that is on the table and we are totally open for. If you are interested in this approach, feel free to email carlos@shelf.nu and nikolay@shelf.nu so we can follow up on this and schedule a call to discuss this approach.