diff --git a/src/SFA.DAS.EmployerCommitmentsV2.Web/Controllers/ErrorController.cs b/src/SFA.DAS.EmployerCommitmentsV2.Web/Controllers/ErrorController.cs
index 44f2b6ee4..f5b9b7009 100644
--- a/src/SFA.DAS.EmployerCommitmentsV2.Web/Controllers/ErrorController.cs
+++ b/src/SFA.DAS.EmployerCommitmentsV2.Web/Controllers/ErrorController.cs
@@ -6,7 +6,9 @@ public class ErrorController : Controller
     {
         [Route("error")]
         public IActionResult Error(int? statusCode)
-        {
+        {            
+            ViewBag.HideNav = true;
+
             switch (statusCode)
             {
                 case 400:
diff --git a/src/SFA.DAS.EmployerCommitmentsV2.Web/Extensions/ILinkGeneratorExtensions.cs b/src/SFA.DAS.EmployerCommitmentsV2.Web/Extensions/ILinkGeneratorExtensions.cs
index 2275f329a..daa2860c4 100644
--- a/src/SFA.DAS.EmployerCommitmentsV2.Web/Extensions/ILinkGeneratorExtensions.cs
+++ b/src/SFA.DAS.EmployerCommitmentsV2.Web/Extensions/ILinkGeneratorExtensions.cs
@@ -50,5 +50,10 @@ public static string EmployerHome(this ILinkGenerator linkGenerator, string acco
         {
             return linkGenerator.UsersLink($"accounts/{accountHashedId}/teams");
         }
+
+        public static string EmployerAccountsHome(this ILinkGenerator linkGenerator)
+        {
+            return linkGenerator.AccountsLink();
+        }
     }
 }
\ No newline at end of file
diff --git a/src/SFA.DAS.EmployerCommitmentsV2.Web/Views/Error/403.cshtml b/src/SFA.DAS.EmployerCommitmentsV2.Web/Views/Error/403.cshtml
index b9e1d693a..0f5a3747e 100644
--- a/src/SFA.DAS.EmployerCommitmentsV2.Web/Views/Error/403.cshtml
+++ b/src/SFA.DAS.EmployerCommitmentsV2.Web/Views/Error/403.cshtml
@@ -1,7 +1,18 @@
-﻿@{
+﻿@inject ILinkGenerator LinkGenerator
+@using  SFA.DAS.EmployerCommitmentsV2.Web.Extensions
+
+@{
     ViewData["Title"] = "Access denied";
     ViewBag.GaData.Vpv = "/error/403";
 }
 
 <h1 class="govuk-heading-xl">Access denied</h1>
-<p class="govuk-body">Your account does not have sufficient privileges.</p>
\ No newline at end of file
+<p class="govuk-body">Your account does not have sufficient privileges.</p>
+
+<div class="govuk-grid-row">
+    <div class="govuk-grid-column-two-thirds">
+        <p>If you are experiencing difficulty accessing the area of the site you need, first contact an/the account owner to ensure you have the correct role assigned to your account.</p>
+    </div>
+</div>
+
+<a class="govuk-button" href="@LinkGenerator.EmployerAccountsHome()">Go back to the service home page</a>
diff --git a/src/SFA.DAS.EmployerCommitmentsV2.Web/Views/Shared/_Layout.cshtml b/src/SFA.DAS.EmployerCommitmentsV2.Web/Views/Shared/_Layout.cshtml
index 697d4efa8..209ccff5d 100644
--- a/src/SFA.DAS.EmployerCommitmentsV2.Web/Views/Shared/_Layout.cshtml
+++ b/src/SFA.DAS.EmployerCommitmentsV2.Web/Views/Shared/_Layout.cshtml
@@ -1,9 +1,10 @@
 ﻿@using SFA.DAS.Employer.Shared.UI.Models
-@using SFA.DAS.EmployerCommitmentsV2.Web.Extensions
+
 <!DOCTYPE html>
 <html lang="en" class="govuk-template ">
 
 @{
+
     var accountHashedId = (string)ViewContext.RouteData.Values["accountHashedId"];
     ViewBag.HideHeaderBorder = true;
     var footerModel = new FooterModel { AccountId = accountHashedId, UsePrivacyV2 = true };
@@ -58,8 +59,11 @@
 
     <partial name="_CookieConsentBanner" />
 
-    <partial name="_Header" />
-    <partial name="_Menu" model="@accountHashedId" />
+    <partial name="_Header" />    
+    @if (ViewBag.HideNav == null || !ViewBag.HideNav)
+    {
+        <partial name="_Menu" model="@accountHashedId" />
+    }
     <partial name="_ZenDeskWidget" />
     <div class="govuk-width-container">
         @if (IsSectionDefined("Back"))
@@ -72,7 +76,7 @@
         </main>
     </div>
 
-    <partial name="_Footer" model="@footerModel"/>
+    <partial name="_Footer" model="@footerModel" />
     <partial name="_GoogleAnalyticsInfo" />
 
 
