Merge pull request #37 from Smartbear-Unimi/36-app-configuration

36 app configuration

Author: kravmaga91

content/en/docs/clinician-dashboard/features/index.md

@@ -158,8 +158,8 @@ page allows the user to create requests regarding GDPR rights and visualize them
 ## Tech Support {#tech}
 
 The Tech Support page provides functionalites to clinical and technical personnel for monitoring the ways the
-devices function. Click on the Tech Support button to open this page (see [Figure 13]({{< ref "#Pic_16" >}} "Figure 13")), then click on the SHOW button to open
-the overview interface for a patient (see [Figure 14]({{< ref "#Pic_17" >}} "Figure 14"), [Figure 15]({{< ref "#Pic_18" >}} "Figure 15"), [Figure 16]({{< ref "#Pic_19" >}} "Figure 16")). From these tabs, you can also click on the DEVICES MANAGEMENT and ID MANAGEMENT buttons to check the pairings, the time when the last transmission took place,(see [Figure 17]({{< ref "#Pic_20" >}} "Figure 17"), [Figure 18]({{< ref "#Pic_21" >}} "Figure 18"), [Figure 19]({{< ref "#Pic_18" >}} "Figure 19"), [Figure 20]({{< ref "#Pic_23" >}} "Figure 20")). The log files are also available, which include the list of transmissions to check if some of these are not valid and try to understand where a problem has occurred (see [Figure 21]({{< ref "#Pic_24" >}} "Figure 21")).
+devices function and the inactivity time patients have been showing. Click on the Tech Support button to open this page (see [Figure 13]({{< ref "#Pic_16" >}} "Figure 13")), then click on the SHOW button to open
+the overview interface for a patient (see [Figure 14]({{< ref "#Pic_17" >}} "Figure 14"), [Figure 15]({{< ref "#Pic_18" >}} "Figure 15"), [Figure 16]({{< ref "#Pic_19" >}} "Figure 16")). From these tabs, you can also click on the DEVICES MANAGEMENT and ID MANAGEMENT buttons to check the pairings, the time when the last transmission took place,(see [Figure 17]({{< ref "#Pic_20" >}} "Figure 17"), [Figure 18]({{< ref "#Pic_21" >}} "Figure 18"), [Figure 19]({{< ref "#Pic_18" >}} "Figure 19"). (see [Device Management]({{< ref "/docs/operating/device-management/index.md" >}} "Inbox"))
 
 <br><figure id="Pic_16">
 <img src="images/Pic_16.png" alt="Tech" width="800px">
@@ -181,28 +181,3 @@ the overview interface for a patient (see [Figure 14]({{< ref "#Pic_17" >}} "Fig
 <figcaption style="text-align:center">Figure 16.</figcaption>
 </figure>
 
-<br><figure id="Pic_20">
-<img src="images/Pic_20.png" alt="Tech" width="800px">
-<figcaption style="text-align:center">Figure 17.</figcaption>
-</figure>
-
-<br><figure id="Pic_21">
-<img src="images/Pic_21.png" alt="Tech" width="800px">
-<figcaption style="text-align:center">Figure 18.</figcaption>
-</figure>
-
-<br><figure id="Pic_22">
-<img src="images/Pic_22.png" alt="Tech" width="800px">
-<figcaption style="text-align:center">Figure 19.</figcaption>
-</figure>
-
-<br><figure id="Pic_23">
-<img src="images/Pic_23.png" alt="Tech" width="800px">
-<figcaption style="text-align:center">Figure 20.</figcaption>
-</figure>
-</figure>
-
-<br><figure id="Pic_24">
-<img src="images/Pic_24.png" alt="Tech" width="800px">
-<figcaption style="text-align:center">Figure 21.</figcaption>
-</figure>

content/en/docs/help/troubleshooting/index.md

@@ -51,3 +51,11 @@ The birthdate of a patient is saved in the following format: YYYY-MM in the Over
 
 1. Select 1958 and October from the calendar OR
 2. Type 1958-10.
+
+## 7. Why am I seeing the No Info alert in a patient's Tech support tab?
+
+The No Info alert is visualized when a patient has not yet taken any measurements, or his/her device kit is not connected to the internet. In order to solve this issue, check the following with the patient:
+
+1. The patient's ID and IMEI of the smartphone are correct in the app
+2. Internet connection is active on the smartphone
+3. The patient can take measurements

content/en/docs/operating/device-management/images/Home-tech.png

@@ -0,0 +1,148 @@
+---
+title: "Device Management"
+description: "Description of the adverse events tab"
+lead: ""
+draft: false
+images: []
+menu:
+  docs:
+    parent: "operating"
+    identifier: "device-management"
+toc: true
+mermaid: true
+
+---
+
+
+
+
+# Device Management
+
+Click on DEVICE MANAGEMENT in a patient's record to open the Devices tab. 
+
+<br><figure id="Pic 10">
+<img src="images/Pic 10.png" alt="Patient" width="800px" style="align:center">
+<figcaption style="text-align:center"></figcaption>
+</figure>
+
+<br><figure id="Pic 11">
+<img src="images/Pic 3.png" alt="Patient" width="800px" style="align:center">
+<figcaption style="text-align:center"></figcaption>
+</figure>
+
+<br>Data concerning the devices and their status are saved here. A record can be generated for all the devices, and data include the following attributes: Unique Identifier (a unique number that is assigned to a device), Category (for example Smartphone, Smartwatch etc.) and Status (Active, Inactive or Suspended). 
+
+<br>The tab also features the following buttons:
+
+•	+DEVICE. It opens the Assign Device form that is meant for assigning a device to a patient
+•	EDIT. It opens the Modify Device form that is meant for the user to modify a device 
+•	DELETE. It deletes a device.
+
+## Device creation
+
+Follow the steps below to assign a device to a patient:
+
+1.	Click on +DEVICE to open Assign Device form. 
+2.	Click the Unique ID and type the device ID (**Note: the smartphone ID must be the same IMEI as it is inserted in the SB app, otherwise the data transfer from the smartphone to the cloud may fail**)
+3.	Click on the Status, and select a value from the menu 
+4.	Click on Category type, and select a value from the menu (**Note: the available types will depend on the selected profiles. For example, the smart scale is only available for patients with cardiovascular diseases**)
+5.	Click on the Number and type the number 
+6.	Click on CREATE DEVICE to save the data, otherwise click on the CANCEL button to discard them.
+
+<br><figure id="Pic 11a" >
+<img src="images/Pic 11a.png" alt="Patient" width="800px" style="align:center">
+<figcaption style="text-align:center">Assign device: step 1</figcaption>
+</figure>
+
+<br><figure id="Pic 12" >
+<img src="images/Pic 12.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center">Assign Device tab</figcaption>
+</figure>
+
+<br><figure id="Pic 14" >
+<img src="images/Pic 14.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center">Assign Device: steps 2 and 3</figcaption>
+</figure>
+
+<br><figure id="Pic 16" >
+<img src="images/Pic 16.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center">Assign Device: step 4 </figcaption>
+</figure>
+
+<br><figure id="Pic 17" >
+<img src="images/Pic 17.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center">Assign Device: steps 5 and 6 </figcaption>
+</figure>
+
+**Note: to ensure all data are transmitted correctly to the SB cloud, insert all the devices that are assigned to a patient**
+
+## Device editing
+To modify a device, click on EDIT to open the Modify Device form. Click on MODIFY DEVICE to save the changes, otherwise click on CANCEL to discard the modifications.
+
+<br><figure id="Pic 17a" >
+<img src="images/Pic 17a.png" alt="Patient" width="800px" style="align:center">
+<figcaption style="text-align:center">Modify Device: step 1</figcaption>
+</figure>
+
+<br><figure id="Pic 18" >
+<img src="images/Pic 18.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center"> Modify Device form</figcaption>
+</figure>
+
+<br><figure id="Pic 19" >
+<img src="images/Pic 19.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center">Modify Device: click to accept a the changes</figcaption>
+</figure>
+
+## Inactivity monitoring
+
+
+The Tech Support page provides functionalites to clinical and technical personnel for monitoring the ways the
+devices function. Click on the Tech Support button to open the page, where the inactivity time of all the monitored patients is displayed. 
+
+<br><figure id="Pic 19" >
+<img src="images/Home-tech.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center"></figcaption>
+</figure>
+
+<br><figure id="Pic 19" >
+<img src="images/Tech support.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center"></figcaption>
+</figure>
+
+If you need to dive into details of a patient's inactivity click on the SHOW button to open the OVERVIEW interface, where the inactivity time of each device is shown.
+
+<br><figure id="Pic 19" >
+<img src="images/Tech support - show.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center"></figcaption>
+</figure>
+
+<br><figure id="Pic 19" >
+<img src="images/Screenshot (1334).png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center"></figcaption>
+</figure>
+
+A set of symbols detects the severity of the inactivity time, more in detail:
+
+1. Green: less than three days inactive
+2. Yellow: between three and 12 days inactive
+3. Red: more then than 12 days inactive
+
+Also, the No Info alert appears when the platform has not yet received data from one or all the devices a patient has received.
+
+Each device record features a SHOW button to click for visualizing the data metrics.
+
+<br><figure id="Pic 19" >
+<img src="images/Screenshot (1334) - show.png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center"></figcaption>
+</figure>
+
+<br><figure id="Pic 19" >
+<img src="images/Screenshot (1335).png" alt="Patient" width="400px" style="align:center">
+<figcaption style="text-align:center"></figcaption>
+</figure>
+
+
+From these tabs, you can also click on the DEVICES MANAGEMENT and ID MANAGEMENT buttons, which redirect to the respective pages.
+
+