TCP will offer you four exchange options after clicking on “EXCHANGE” button.
EXCHANGE OPTION – one of four options should be selected base on the type of exchange process:
| Exchange using new fare quote | This option is mostly used for recalculation of the modified itinerary. The calculation is done by Galileo pricing system based on the entry created by TCP according to agent’s instructions. |
| Exchange using stored fare quote | Filed Fare already stored by the agent in PNR can be used for the exchange in TCP. This option cannot be used for reissue after departure, when already flown segments are still shown in active part of PNR. Otherwise the new ticket will not be reissued correctly!!! |
| Involuntary changes | This option can be used for any schedule changes or involuntary rerouting. No recalculation is done, but all ticketing data are copied from the original ticket. |
| Manual mask | There is the possibility to create manual mask and to enter all ticketing data manually without knowing cryptic entries. |
{% hint style="success" %} The agent should select one option to determine the way of exchange procedure. {% endhint %}