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Jira Server / Data Center (deprecated)

As of May 2023, Atlassian has announced they will stop supporting Jira Server on Feb 15, 2024. Our Jira Server connector is intended to be compatible with Jira Data Center as well.

NOTE: as of Nov 2023, organizations are making production use of this connector; we've left it as alpha due to impending obsolescence of Jira Server.

Setup Instructions

NOTE: derived from worklytics-connector-specs; refer to that for definitive information.

  1. Follow the instructions to create a Personal Access Token in your instance. As this is coupled to a specific User in Jira, we recommend first creating a dedicated Jira user to be a "Service Account" in effect for the connection (name it svc-worklytics or something). This will give you better visibility into activity of the data connector as well as avoid connection inadvertently breaking if the Jira user who owns the token is disabled or deleted.

    That service account must have READ permissions over your Jira instance, to be able to read issues, worklogs and comments, including their changelog where possible.

    If you're required to specify a classical scope, you can add:

    • read:jira-work

  2. Disable or set a reasonable expiration time for the token. If you set an expiration time, it is your responsibility to re-generate the token and reset it in your host environment to maintain your connection.

  3. Copy the value of the token in PSOXY_JIRA_SERVER_ACCESS_TOKEN variable as part of AWS System Manager Parameter Store / GCP Cloud Secrets.