Skip to content

Latest commit

 

History

History
66 lines (52 loc) · 2.83 KB

README.md

File metadata and controls

66 lines (52 loc) · 2.83 KB
Raw

Ticket Genie - Cybersecurity Ticketing System

Ticket Genie is a cybersecurity ticketing system built with Next.js, Tailwind CSS, and MongoDB. It provides full CRUD (Create, Read, Update, Delete) functionality for managing support tickets. The app is designed with a user-friendly interface, enabling seamless ticket submission and management, with optimized MongoDB integration for efficient data storage.

Features

  • Full CRUD Operations:
    • Easily create, update, view, and delete support tickets.
  • User-friendly Interface:
    • Simple and intuitive design for a smooth user experience.
  • Optimized MongoDB:
    • Efficient data handling and storage with MongoDB, using Mongoose as the ORM.
  • Next.js 13.4:
    • Built with the latest app router to make the development process easier and more flexible.

Tech Stack

  • Next.js 13.4:
    • Leverages the Next.js app router for optimal routing and server-side functionality.
  • Tailwind CSS:
    • A utility-first CSS framework for rapid UI development and custom designs.
  • MongoDB:
    • A NoSQL database used to store and manage tickets efficiently.
  • Mongoose:
    • Provides schema-based solutions to model application data.

Installation and Setup

  1. Clone the repository:

    git clone https://github.com/YashitaCodes/ticket-genie.git
cd ticket-genie

  2. Install the dependencies:

    npm install

  3. Set up your environment variables:

    • Create a .env.local file in the root directory with the following: 
      MONGODB_URI=mongodb+srv://yourUSER:yourPASSWORD@cluster0.ukunedo.mongodb.net/MondayClone

  4. Run the development server:

    npm run dev

Usage

  • Creating Tickets: Navigate to the "Create Ticket" section, enter the required details, and submit your ticket.
  • Viewing Tickets: Access all submitted tickets in the "Ticket List" section. Tickets are displayed with details such as ID, status, and description.
  • Updating Tickets: Click on any ticket to view its details and modify the status or description.
  • Deleting Tickets: Easily remove tickets that are no longer relevant with a single click.

Future Updates

  • Authentication: Implementing authentication actions and protected routes with auth providers like Auth.js, Clerk or Kinde.
  • Documentation: Full deployment guide with instructions for platforms like Vercel and DigitalOcean.
  • Next.js 14 Features: Planning to incorporate new features as they become available in Next.js 14.

Credits

This project was inspired by Clarity Coders YouTube channel. Check them out for more amazing tutorials and coding insights!