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unREST among the docs.md

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  • unREST among the docs
    • by Akshay Bhalotia
    • Product Manager - Developer Experience, Phyllo
  • what are we going to talk about
    • designing for docs
    • developer experience
  • who is this for
    • technical writers - because they face these things daily
    • designers - who are working on developer information systems
    • developers - who want to be better at writing systems
  • about me
    • designation
    • payment systems and developer SaaS
    • cats
    • boardgames and mechanical keyboards
  • why would you listen to me
    • an iOS Developer at an outsourcing boutique and FinTech API startup
    • an account manager at tech events and media company
    • an operations lead at a digital marketing agency
    • support and solutions engineer at another FinTech API startup
    • and now, a product manager at a data gateway API company
  • problem
  • docs are hard
    • give info
    • in an easily readable manner
    • in an easily findable manner
    • help with the next steps
    • give them enough
    • don't make them come back
  • what is harder
    • documenting frontend SDKs
    • documenting UI features
    • with version control
    • feature based releases, without a release cycle
    • breaking changes
  • let's see how i tried doing this
  • razorpay
    • add samples of why this is good
    • tech writing, design, navigation, thinking holistically of the developer experience
  • setu
    • add samples of why this is good
    • tech writing, design, navigation, thinking holistically of the developer experience
  • dyte
    • add samples of why this is good
    • tech writing, design, navigation, thinking holistically of the developer experience
  • phyllo
    • add samples of why this is good
    • tech writing, design, navigation, thinking holistically of the developer experience
  • examples (with screenshot)
    • react
    • vue.js
    • stripe
    • alamofire
    • mux
    • agora
    • auth0
  • conclusion
    • i don't know if there are rules or guidelines that i can give you
    • think of the user
    • think about what matters to them
    • try not to overwhelm
    • but keep information inaccessible
  • my sincere wish
    • standards for method definitions