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error when retrievable turned off #34

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geroyche opened this issue Jan 15, 2018 · 5 comments
Open

error when retrievable turned off #34

geroyche opened this issue Jan 15, 2018 · 5 comments
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@geroyche
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We're having issues with proactive reporting (if we turn off retrievable, and send an proactive report the amazon app indicates that an error occured).
So, I guess the first question would be, is the property called "proactivelyReported", as most docs indicate, or "proactivelyReportable", as stated in the v3 migration guide here: https://developer.amazon.com/de/docs/smarthome/smart-home-skill-migration-guide.htm

though it's almost a moot point, neither seems to work for us.
any hints as to how to debug issues with proactive reporting? the server response is 201, seemingly there is no error. the json we send looks fine.

@callaars
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callaars commented Jan 15, 2018

I think Amazon needs to whitelist your account before it will actually work. Try contacting your Amazon representative to ask to be whitelisted. And yes, I think it's supposed to be proactivelyReported, their documentation is usually a bit behind.

One thing I noticed, is that unless there is a real big error, the server always responds with a 201.

@KomoriWu
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hi,metoo,Have you solved it

@simchery
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The docs should say proactivelyReported. There was a few places where this was incorrect, and I've fixed this and the fix should be live in a few minutes.

@geroyche
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geroyche commented Jan 24, 2018

ok, great. that removes the ambiguity from the specs. the feature itself, proactive reporting, seems to be broken however.
we found an ongoing discussion here: https://forums.developer.amazon.com/questions/97669/cant-make-changereport-work.html but so far nobody from Amazon has weighed in.

@simchery simchery changed the title "proactivelyReported" or "proactivelyReportable" error when retrievable turned off Jan 25, 2018
@dmcamens-legrand
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dmcamens-legrand commented Mar 27, 2019

I am having the same issue as reported here. Does ChangeReport work? @simchery do you have any contacts in Amazon that would know the status?

@geroyche did you get ChangeReport to work?

@gilleswb gilleswb self-assigned this Nov 16, 2023
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