You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
We're facing an issue that M2 system sent an email order confirmation when the order status was payment review / declined
What I expected
The system only sent email when order status is processing (payment captured)
What happened instead
M2 system sent an email order confirmation when the order status was payment review / declined.
Steps to reproduce the issue
For example
We were placing an order normally and choosing Amazon Pay as payment method
Login by Amazon account & choose a card to pay, VISA ending 3434 in this case.
The payment processing was loaded and back to cart page with an error message, and the system automatically sent an email confirmation.
We had this issue on the Live environment of the site HammerHead Performance. But it also happened on the fresh Magento 2.4.7 locally as our tried images below:
Our setup
Magento version: 2.4.6-p3
Amazon Pay Extension Version: 5.17.1
Magento Edition: Community
Please help to check it & let me know if you need any further information.
Thank you.
Best Regards
The text was updated successfully, but these errors were encountered:
Hi Amazon Pay Team,
We're facing an issue that M2 system sent an email order confirmation when the order status was payment review / declined
What I expected
The system only sent email when order status is processing (payment captured)
What happened instead
M2 system sent an email order confirmation when the order status was payment review / declined.
Steps to reproduce the issue
For example
We had this issue on the Live environment of the site HammerHead Performance. But it also happened on the fresh Magento 2.4.7 locally as our tried images below:
Our setup
Please help to check it & let me know if you need any further information.
Thank you.
Best Regards
The text was updated successfully, but these errors were encountered: