Roadmap

Major features that we are planning to address in future major releases.

The focus of all versions of v1.x will be on stability, scale, and automation.

v1.6

Data retention policies enforced
Data privacy policies implemented

v2.x

The focus of v2.x will be on new features to enhance the capability of the platform

Sample NodeJS Integration Project

Create a baseline integration project which NGOs can use to model their custom integrations. More details here

Media management

Ability to restrict download of attachments to local

Mobile friendly

Glific frontend responsive on mobile for "Staff" user role

Desktop App

Use Electron and/or Flutter to build a desktop app for Glific

NLP and ML integration

Work with three pilot NGOs to integrate with NLP/ML systems to improve conversations and nudge messages

Multiple channel integration

Integrate with SMS natively as a fallback channel.
Integrate with external IVR systems seamlessly within Glific.
Find NGOs who want to experiment with secure messaging via Signal for a small group of 'end-users'

Third party integration

Integrate with a CRM - CiviCRM, Zoho, Salesforce
Integrate with a ticketing system
Integrate with an audio transcription systems

Extensibility

Allow NGOs to integrate and run code within Glific. Similar to Salesforce Apex