diff --git a/src/app/components/ATIAnalytics/canonical/index.tsx b/src/app/components/ATIAnalytics/canonical/index.tsx
index c3185f3311f..db040c549ca 100644
--- a/src/app/components/ATIAnalytics/canonical/index.tsx
+++ b/src/app/components/ATIAnalytics/canonical/index.tsx
@@ -13,6 +13,7 @@ import usePWAInstallTracker from '#app/hooks/usePWAInstallTracker';
 import { reverbUrlHelper } from '@bbc/reverb-url-helper';
 import useConnectionBackOnlineTracker from '#app/hooks/useConnectionBackOnlineTracker';
 import useConnectionTypeTracker from '#app/hooks/useConnectionTypeTracker';
+import usePWAOfflineTracking from '#app/hooks/usePWAOfflineTracking';
 import { ATIAnalyticsProps } from '../types';
 import getNoScriptTrackingPixelUrl from './getNoScriptTrackingPixelUrl';
 import sendPageViewBeaconOperaMini from './sendPageViewBeaconOperaMini';
@@ -47,6 +48,7 @@ const CanonicalATIAnalytics = ({ reverbParams }: ATIAnalyticsProps) => {
 
   useConnectionTypeTracker();
   useConnectionBackOnlineTracker();
+  usePWAOfflineTracking();
 
   const [reverbBeaconConfig] = useState(reverbParams);
 
diff --git a/src/app/hooks/useCustomEventTracker/index.tsx b/src/app/hooks/useCustomEventTracker/index.tsx
index 61ce812b392..eaf6d7e4369 100644
--- a/src/app/hooks/useCustomEventTracker/index.tsx
+++ b/src/app/hooks/useCustomEventTracker/index.tsx
@@ -57,6 +57,22 @@ const useCustomEventTracker = ({
       ].every(Boolean);
 
       if (shouldSendEvent) {
+        // TEMP: Adding console logs to help debug event tracking issues - will remove later
+        // eslint-disable-next-line no-console
+        console.log('Tracking custom event:', {
+          eventName,
+          stringifiedData,
+          campaignID,
+          pageIdentifier,
+          platform,
+          producerId,
+          producerName,
+          service,
+          statsDestination,
+          experimentName,
+          experimentVariant,
+        });
+
         try {
           await sendEventBeacon({
             type: VIEW_EVENT,
diff --git a/src/app/hooks/useOfflinePageFlag/index.test.tsx b/src/app/hooks/useOfflinePageFlag/index.test.tsx
new file mode 100644
index 00000000000..5160c61df49
--- /dev/null
+++ b/src/app/hooks/useOfflinePageFlag/index.test.tsx
@@ -0,0 +1,41 @@
+import { renderHook } from '@testing-library/react';
+import { renderHook as renderSSRHook } from '@testing-library/react-hooks/server';
+import { useOfflinePageFlag, OFFLINE_VISIT_FLAG } from './index';
+
+describe('useOfflinePageFlag', () => {
+  beforeEach(() => {
+    Storage.prototype.setItem = jest.fn();
+    Storage.prototype.getItem = jest.fn();
+    Storage.prototype.removeItem = jest.fn();
+    jest.clearAllMocks();
+  });
+
+  it('should set offline flag when rendered', () => {
+    renderHook(() => useOfflinePageFlag());
+
+    expect(localStorage.setItem).toHaveBeenCalledWith(
+      OFFLINE_VISIT_FLAG,
+      'true',
+    );
+  });
+
+  it('should handle localStorage errors gracefully', () => {
+    const consoleWarnSpy = jest.spyOn(console, 'warn').mockImplementation();
+
+    Storage.prototype.setItem = jest.fn().mockImplementation(() => {
+      throw new Error('localStorage is full');
+    });
+
+    expect(() => renderHook(() => useOfflinePageFlag())).not.toThrow();
+    expect(consoleWarnSpy).toHaveBeenCalledWith(
+      'useOfflinePageFlag',
+      expect.any(Error),
+    );
+  });
+
+  it('should not set flag on server side', () => {
+    renderSSRHook(() => useOfflinePageFlag());
+
+    expect(localStorage.setItem).not.toHaveBeenCalled();
+  });
+});
diff --git a/src/app/hooks/useOfflinePageFlag/index.tsx b/src/app/hooks/useOfflinePageFlag/index.tsx
new file mode 100644
index 00000000000..0a79b5dca6d
--- /dev/null
+++ b/src/app/hooks/useOfflinePageFlag/index.tsx
@@ -0,0 +1,22 @@
+import { useEffect } from 'react';
+
+const OFFLINE_VISIT_FLAG = 'offline_page_visit';
+
+/**
+ * Sets a flag in localStorage when user visits the offline page.
+ * Note: Offline page is only accessible in PWA mode (via service worker),
+ * so no need to check isPWA - if this hook runs, we're already in PWA.
+ */
+const useOfflinePageFlag = () => {
+  useEffect(() => {
+    if (typeof window === 'undefined') return;
+    try {
+      localStorage.setItem(OFFLINE_VISIT_FLAG, 'true');
+    } catch (error) {
+      // eslint-disable-next-line no-console
+      console.warn('useOfflinePageFlag', error);
+    }
+  }, []);
+};
+
+export { useOfflinePageFlag, OFFLINE_VISIT_FLAG };
diff --git a/src/app/hooks/usePWAOfflineTracking/index.test.tsx b/src/app/hooks/usePWAOfflineTracking/index.test.tsx
new file mode 100644
index 00000000000..6bffb85cc94
--- /dev/null
+++ b/src/app/hooks/usePWAOfflineTracking/index.test.tsx
@@ -0,0 +1,247 @@
+import { renderHook } from '@testing-library/react';
+import { renderHook as renderSSRHook } from '@testing-library/react-hooks/server';
+import { EffectiveNetworkType } from '#app/models/types/global';
+import usePWAOfflineTracking from './index';
+import useNetworkStatusTracker from '../useNetworkStatusTracker';
+import useCustomEventTracker from '../useCustomEventTracker';
+
+jest.mock('../useNetworkStatusTracker');
+jest.mock('../useCustomEventTracker');
+
+describe('usePWAOfflineTracking', () => {
+  const mockTrackOfflinePageViewEvent = jest.fn();
+  const mockUseNetworkStatusTracker =
+    useNetworkStatusTracker as jest.MockedFunction<
+      typeof useNetworkStatusTracker
+    >;
+  const mockUseCustomEventTracker =
+    useCustomEventTracker as jest.MockedFunction<typeof useCustomEventTracker>;
+
+  beforeEach(() => {
+    jest.clearAllMocks();
+    Storage.prototype.getItem = jest.fn();
+    Storage.prototype.setItem = jest.fn();
+    Storage.prototype.removeItem = jest.fn();
+
+    mockUseCustomEventTracker.mockReturnValue(mockTrackOfflinePageViewEvent);
+  });
+
+  afterEach(() => {
+    jest.restoreAllMocks();
+  });
+
+  it('should not fire event when offline flag is not set', () => {
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '4g',
+    });
+    Storage.prototype.getItem = jest.fn().mockReturnValue(null);
+
+    renderHook(() => usePWAOfflineTracking());
+
+    expect(mockTrackOfflinePageViewEvent).not.toHaveBeenCalled();
+  });
+
+  it('should fire event when online and flag is set', () => {
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '4g',
+    });
+    Storage.prototype.getItem = jest.fn().mockReturnValue('true');
+
+    renderHook(() => usePWAOfflineTracking());
+
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledTimes(1);
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledWith('4g');
+    expect(localStorage.removeItem).toHaveBeenCalledWith('offline_page_visit');
+  });
+
+  it('should fire event on offline→online transition', () => {
+    Storage.prototype.getItem = jest.fn().mockReturnValue('true');
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: false,
+      networkType: 'unknown',
+    });
+
+    const { rerender } = renderHook(() => usePWAOfflineTracking());
+
+    expect(mockTrackOfflinePageViewEvent).not.toHaveBeenCalled();
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '4g',
+    });
+
+    rerender();
+
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledTimes(1);
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledWith('4g');
+    expect(localStorage.removeItem).toHaveBeenCalledWith('offline_page_visit');
+  });
+
+  it('should not fire event again without flag being set', () => {
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '4g',
+    });
+    const mockGetItem = jest
+      .fn()
+      .mockReturnValueOnce('true')
+      .mockReturnValue(null);
+    Storage.prototype.getItem = mockGetItem;
+
+    const { rerender } = renderHook(() => usePWAOfflineTracking());
+
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledTimes(1);
+
+    rerender();
+
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledTimes(1);
+  });
+
+  it('should fire event again after flag is set again on next offline visit', () => {
+    const mockGetItem = jest
+      .fn()
+      .mockReturnValueOnce('true')
+      .mockReturnValueOnce('true');
+    Storage.prototype.getItem = mockGetItem;
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: false,
+      networkType: 'unknown',
+    });
+
+    const { rerender } = renderHook(() => usePWAOfflineTracking());
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '4g',
+    });
+
+    rerender();
+
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledTimes(1);
+    expect(localStorage.removeItem).toHaveBeenCalledWith('offline_page_visit');
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: false,
+      networkType: 'unknown',
+    });
+
+    rerender();
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '5g',
+    });
+
+    rerender();
+
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledTimes(2);
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenLastCalledWith('5g');
+    expect(localStorage.removeItem).toHaveBeenCalledTimes(2);
+  });
+
+  it('should remove flag after firing event', () => {
+    Storage.prototype.getItem = jest.fn().mockReturnValue('true');
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: false,
+      networkType: 'unknown',
+    });
+
+    const { rerender } = renderHook(() => usePWAOfflineTracking());
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '4g',
+    });
+
+    rerender();
+
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledTimes(1);
+    expect(localStorage.removeItem).toHaveBeenCalledWith('offline_page_visit');
+  });
+
+  it('should not fire when offline even if flag is set', () => {
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: false,
+      networkType: 'unknown',
+    });
+    Storage.prototype.getItem = jest.fn().mockReturnValue('true');
+
+    renderHook(() => usePWAOfflineTracking());
+
+    expect(mockTrackOfflinePageViewEvent).not.toHaveBeenCalled();
+  });
+
+  it('should handle localStorage errors gracefully', () => {
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '4g',
+    });
+
+    const consoleErrorSpy = jest.spyOn(console, 'error').mockImplementation();
+    Storage.prototype.getItem = jest.fn().mockImplementation(() => {
+      throw new Error('localStorage access denied');
+    });
+
+    expect(() => renderHook(() => usePWAOfflineTracking())).not.toThrow();
+    expect(consoleErrorSpy).toHaveBeenCalledWith(
+      'usePWAOfflineTracking',
+      expect.any(Error),
+    );
+    expect(mockTrackOfflinePageViewEvent).not.toHaveBeenCalled();
+  });
+
+  it('should not track on server side', () => {
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '4g',
+    });
+    Storage.prototype.getItem = jest.fn().mockReturnValue('true');
+
+    renderSSRHook(() => usePWAOfflineTracking());
+
+    expect(mockTrackOfflinePageViewEvent).not.toHaveBeenCalled();
+  });
+
+  it.each(['slow-2g', '2g', '3g', '4g', '5g', 'unknown'])(
+    'should pass correct network type to tracking function: %s',
+    networkType => {
+      Storage.prototype.getItem = jest.fn().mockReturnValue('true');
+
+      mockUseNetworkStatusTracker.mockReturnValue({
+        isOnline: true,
+        networkType: networkType as EffectiveNetworkType,
+      });
+
+      renderHook(() => usePWAOfflineTracking());
+
+      expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledWith(networkType);
+    },
+  );
+
+  it('should only fire on actual offline→online transition, not online→offline', () => {
+    Storage.prototype.getItem = jest.fn().mockReturnValue('true');
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: true,
+      networkType: '4g',
+    });
+
+    const { rerender } = renderHook(() => usePWAOfflineTracking());
+
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledTimes(1);
+
+    mockUseNetworkStatusTracker.mockReturnValue({
+      isOnline: false,
+      networkType: 'unknown',
+    });
+
+    rerender();
+
+    expect(mockTrackOfflinePageViewEvent).toHaveBeenCalledTimes(1);
+  });
+});
diff --git a/src/app/hooks/usePWAOfflineTracking/index.tsx b/src/app/hooks/usePWAOfflineTracking/index.tsx
new file mode 100644
index 00000000000..e0bbcee52ae
--- /dev/null
+++ b/src/app/hooks/usePWAOfflineTracking/index.tsx
@@ -0,0 +1,43 @@
+import { useEffect } from 'react';
+import useNetworkStatusTracker from '../useNetworkStatusTracker';
+import useCustomEventTracker from '../useCustomEventTracker';
+import { OFFLINE_VISIT_FLAG } from '../useOfflinePageFlag';
+
+const OFFLINE_PAGE_VIEW_EVENT_NAME = 'pwa-offline-page-view';
+
+/**
+ * Tracks offline→online transitions after user has visited offline page.
+ * Fires when network comes back online while flag is set.
+ *
+ * Flag can only be set in PWA mode (offline page requires service worker).
+ * By not checking isPWA at dispatch time, we track each offline session separately
+ * even if user switches between PWA/browser modes during reconnection.
+ * This prevents data loss and ensures accurate analytics.
+ */
+const usePWAOfflineTracking = () => {
+  const { isOnline, networkType } = useNetworkStatusTracker();
+
+  const trackOfflinePageViewEvent = useCustomEventTracker({
+    eventName: OFFLINE_PAGE_VIEW_EVENT_NAME,
+  });
+
+  useEffect(() => {
+    if (typeof window === 'undefined' || !isOnline) {
+      return;
+    }
+    try {
+      const offlineVisitFlag = localStorage.getItem(OFFLINE_VISIT_FLAG);
+
+      if (offlineVisitFlag !== 'true') {
+        return;
+      }
+      trackOfflinePageViewEvent(networkType);
+      localStorage.removeItem(OFFLINE_VISIT_FLAG);
+    } catch (error) {
+      // eslint-disable-next-line no-console
+      console.error('usePWAOfflineTracking', error);
+    }
+  }, [isOnline, networkType, trackOfflinePageViewEvent]);
+};
+
+export default usePWAOfflineTracking;
diff --git a/ws-nextjs-app/pages/[service]/offline/OfflinePage.test.tsx b/ws-nextjs-app/pages/[service]/offline/OfflinePage.test.tsx
index e24431f1d65..c2a55189f8b 100644
--- a/ws-nextjs-app/pages/[service]/offline/OfflinePage.test.tsx
+++ b/ws-nextjs-app/pages/[service]/offline/OfflinePage.test.tsx
@@ -22,7 +22,7 @@ describe('OfflinePage', () => {
 
     expect(
       screen.getByText(
-        "It seems you don't have an internet connection at the moment. Please check your connection and reload the page.",
+        'Looks like you’re not online right now. Please check your network and reconnect. Once you’re back, just refresh the page to continue.',
       ),
     ).toBeInTheDocument();
   });
@@ -48,7 +48,7 @@ describe('OfflinePage', () => {
     expect(screen.getByText('You are offline')).toBeInTheDocument();
     expect(
       screen.getByText(
-        "It seems you don't have an internet connection at the moment. Please check your connection and reload the page.",
+        'Looks like you’re not online right now. Please check your network and reconnect. Once you’re back, just refresh the page to continue.',
       ),
     ).toBeInTheDocument();
   });
diff --git a/ws-nextjs-app/pages/[service]/offline/OfflinePage.tsx b/ws-nextjs-app/pages/[service]/offline/OfflinePage.tsx
index bab0d21abd1..e4cf34ddb0f 100644
--- a/ws-nextjs-app/pages/[service]/offline/OfflinePage.tsx
+++ b/ws-nextjs-app/pages/[service]/offline/OfflinePage.tsx
@@ -2,13 +2,17 @@ import { use } from 'react';
 import Helmet from 'react-helmet';
 import { ServiceContext } from '#contexts/ServiceContext';
 import ErrorMain from '#app/legacy/components/ErrorMain';
+import { useOfflinePageFlag } from '#app/hooks/useOfflinePageFlag';
 
 const OfflinePage = () => {
   const { service, dir, script } = use(ServiceContext);
 
+  // Track offline page visit (sets flag in localStorage, PWA only)
+  useOfflinePageFlag();
+
   const title = 'You are offline';
   const message =
-    "It seems you don't have an internet connection at the moment. Please check your connection and reload the page.";
+    'Looks like you’re not online right now. Please check your network and reconnect. Once you’re back, just refresh the page to continue.';
   const solutions = [
     'Check your internet connection',
     'Refresh the page when your connection is restored',