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[BUG] WSLManager opens in a hang state #262

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lynxul25 opened this issue Oct 10, 2024 · 11 comments
Open
1 task done

[BUG] WSLManager opens in a hang state #262

lynxul25 opened this issue Oct 10, 2024 · 11 comments
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@lynxul25
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Is there an existing issue for this?

  • I have searched the existing issues

Current Behavior

When opening the WSLM, version 1.8.14 the window remains blank and unresponsive. Only End task from Taskmanager ends the thread.

All was working well until this behaviour started.

Screenshot 2024-10-10 131755

Expected Behavior

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Steps To Reproduce

Start the WSLManager

Environment

- Windows Version: 11
- WSL Distro Manager Version: 1.8.14
- WSL Version: 2
- Source: Github

Anything else?

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@lynxul25 lynxul25 added the bug Something isn't working label Oct 10, 2024
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Hello there!
As you are a first time Issuer please read our Code of Conduct.
Please also check whether your issue description is reasonable and complete. If you are having an issue always include the version you are using (WSL, this app, Windows) as well as a way to reproduce it.

@mmcer
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mmcer commented Oct 11, 2024

i have the same issue today,
environment: win11, WSL2

i remember yesterday i can use this app, but i installed OS updates, maybe this involved new conflict with app.

i try to find if there is log file created, but not found.

CPU usage continue keeping ~27%

@mmcer
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mmcer commented Oct 14, 2024

the temp solution is: remove shared_preferences.json file from C:\Users[current user]\AppData\Roaming\com.bostrot\WSL Distro Manager
then restart the app.

@mir-am
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mir-am commented Oct 18, 2024

I also have the same problem. The app starts in a hang state and the window is just white.
OS: Windows 11
WSL: 2

@aimzieslol
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Having the same problem, also. Installed via both scoop and choco, uninstalled/re-installed multiple times, run as admin, etc. etc. No luck. Worked great up until a few days ago.

OS = Windows 11
WSL = 2

@silasalves
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Same here, I installed with choco and it doesn't open. It shows a white window and then closes.

@bostrot
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bostrot commented Nov 25, 2024

the temp solution is: remove shared_preferences.json file from C:\Users[current user]\AppData\Roaming\com.bostrot\WSL Distro Manager then restart the app.

@aimzieslol @mir-am @silasalves have you tried the solution above?
Also please try the latest version from the releases page.

@aimzieslol
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the temp solution is: remove shared_preferences.json file from C:\Users[current user]\AppData\Roaming\com.bostrot\WSL Distro Manager then restart the app.

@aimzieslol @mir-am @silasalves have you tried the solution above? Also please try the latest version from the releases page.

@bostrot Downloading the app fresh (I used the portable/zip version) works fine. I tried deleting shared_preferences.json on another computer and it crashes right away. I can provide you the .dmp file if that would help?

@mmcer
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mmcer commented Nov 26, 2024

the temp solution is: remove shared_preferences.json file from C:\Users[current user]\AppData\Roaming\com.bostrot\WSL Distro Manager then restart the app.

@aimzieslol @mir-am @silasalves have you tried the solution above? Also please try the latest version from the releases page.

@bostrot Downloading the app fresh (I used the portable/zip version) works fine. I tried deleting shared_preferences.json on another computer and it crashes right away. I can provide you the .dmp file if that would help?

After i use the temp solution, it works, and recently app pop up a new version(latest), after download, the latest version reproduce the blank page issue, and this time, delete "shared_preferences.json" file doesn't work any more, so i have to rollback to the previous version for Windows.

By the way, i use portable version too.

@ibaraki-douji
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ibaraki-douji commented Dec 3, 2024

yup deleting the shared_preferences.json does not solve the crash on 1.8.15+1
installed with choco (made a local fix on choco to allow the +1 to install)

I also tried with the 1.8.15+1.zip in the release page with no luck

@mehalick
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mehalick commented Dec 5, 2024

Same here. I installed today from Microsoft Store and used once before rebooting. After reboot, it hangs but uses 10 - 20% CPU.

I don't have the directory C:\Users[current user]\AppData\Roaming\com.bostrot\WSL Distro Manager, so cannot delete shared_preferences.json.

I uninstalled and reinstalled from Microsoft Store and it seems to be working again.

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