All devices offline?

[TomAnthony]

I can get auth'ed buy then all devices appear as offline (they are not):

Attempts to use ask all time out. With thorsten-gehrig/alexa-remote-control I am able to connect and make things speak, but can't read shopping lists.

Any ideas how I might go about debugging?

[TomAnthony]

Forgot to mention - I am UK based. However, it can see the devices.