Analytics module CSA names

[ffrose]

AS A Analyst
I WANT the Analytics module to display CSAs "full name", not Display name
SO THAT i can tell the difference between the CSAs who might have the same display name.

Acceptance Criteria

• analytics/advisors, metric: "Number of conversations by adviser" displays CSAs full name, not the Display name.
• analytics/advisors, metric: "Conversation time by advisor" displays CSAs full name, not the Display name.
• analytics/feedback, metric: "Feedback to selected advisor" displays CSAs full name, not the Display name.

Additional Information: