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New issue template - provide contact details (optional) #4025

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benjamin-kurien opened this issue Apr 15, 2024 · 1 comment
Closed

New issue template - provide contact details (optional) #4025

benjamin-kurien opened this issue Apr 15, 2024 · 1 comment
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impact: low Affects one or a few users role: dev 🤖 severity: 4 https://ibm.biz/carbon-severity type: enhancement 💡

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@benjamin-kurien
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Request users to provide their contact details when creating an issue. This will help us reach out to them, prioirtise the issue, and understand the problem better. This field can be made optional.

@sstrubberg
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Just spoke with the devs about this issue. This is actually semi-intentional. By putting an email address field in the form we are implying that we will reach out to them via email which is not the case. We actually want them to continue the conversation in GitHub.

Now, in lieu of that, we do apply adopter labels issues so that we know the teams that have requested this. Through that, we have focals in the business that we can reach out to learn more about the given request.

@github-project-automation github-project-automation bot moved this from ⏱ Backlog to ✅ Done in Design System Jun 27, 2024
@github-project-automation github-project-automation bot moved this from Later to Completed in Roadmap Jun 27, 2024
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Labels
impact: low Affects one or a few users role: dev 🤖 severity: 4 https://ibm.biz/carbon-severity type: enhancement 💡
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