💡 Impact : is this tool relevant and for who?

[ccloquet]

Impacts

• Positive

  • dispatch a better response on scene :
    • Fire: suspicious smoke, ... / technical : wesp, ...
      • send the adequate response
      • give better advice to the caller
      • Fagnes Fire: how many trees are burning? where is it?
      • need at balisage?
    • Medical: how is the leg, how is the person, ...
  • Better help of the people on the scene:
    • Improved help with video-CPR [S. Stipulante et al, EJEM, 2014, https://orbi.uliege.be/handle/2268/194076]
  • lives & costs saved

• Negative

  • yet another tool
  • responsibility: what if the tool is available and the dispatcher does not use it -> more pressure => need protocols : when to use it and when not + principle "if you do not use it, it can't be worse than not using it..."
  • endangering the citizens by asking them to take pictures of risky/dangerous situations
  • dependency to the tool & more time to take a decision (with and without the tool)
  • psychological impact on the citizen if he/she is not able to enable the 4G/video

Scaling

Interoperability

Sustainability

Are there any legal issues to consider?

Apply a Monitoring & Evaluation framework to assess the project?

Should a procedure be written to frame when to use the tool and to ensure it is used legally?

See also: #21 (brother and sister projects) and #17 (privacy by design/GDPR)

Notes from secours.goodforum.net (T41213) 👍

• installé en usine dans tous les smartphones, dans le cas contraire, seuls ceux qui s'y intéressent installeront l'application, or ce n'est pas eux qui en ont le plus besoin ;
• enclenchement automatique lorsque l'utilisateur compose le 112, dans le cas contraire, les gens paniqués n'arriveront pas à faire les manoeuvres aussi simple qu'enclencher la 4G (souvent le cas avec Geoloc) ;
• dispatcheurs avec expérience de terrain et droit de refuser l'envoi d'une ambulance après analyse des images.

credits: some ideas about impacts broughts by S. Stipulante (Liège), Lt Lopes Dias (Lux)