Form timer not working

[srtalbot]

The form timer is only counting the time spent on the review page. It does not count all the time spent on the previous pages in it's total count. This leads to longer forms requiring more than 30s on the review page before submission, even if they have spent 30s or more on the whole form.

Acceptance criteria

• Pull into a react context, a higher level component to capture the entire form rather than just a specific page
• Form timer count includes all time spent on all form pages.
• Form timer only counts required questions that are answered by the client (dependent on their path)

[jprince-cds]

Affecting:

1. TBS in Freshdesk ticket #18996.
2. DND in Freshdesk ticket #19058.
3. CSA in Freshdesk ticket #19272.
4. ISED in Freshdesk ticket #19359

We should let them know once it is fixed.

[thiessenp-cds]

Ouch our poor users :(

Looking at the current solution. The delay to show the submit button is calculated based on:
2 + Number of Required Questions * 2 = TIME IN SECONDS TO DELAY

So if a form has 10 required questions, the submit button would be delayed 40 seconds (2 + 10 * 2 = 22).

Some options to work the Pages navigation to the Review page in are:

1. the submit button delay could begin calculating one the initial Page
2. add a maximum delay for the submit button, something like 3-10 seconds
3. (any other ideas? :)

[thiessenp-cds]

After our quick discussion. We decided on the option below and possibly returning to this if we want to add a maximum delay on time (cap).

Update the existing logic to calculate the Number of Required Questions based on the form pages path a user follows. In the code this would mean using the group history to only tally required questions on visited pages.

[Abi-Nada]

@Abi-Nada to QA Test

[thiessenp-cds]

TODOs

• Add logic to tally the required questions count by pages navigated (group history)
• Add a form start timer to a new context
• Update the time calculation to: start timer - (required questions calculation) = countdown delay
• Add some unit tests