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CONTRIBUTING.md

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Guide to Reporting Issues

To report development issues, please make sure you provide as much information as possible to help identify the problem.

If an issue is blocking orders being fullfilled, ie, order notifications not going out, drivers can't accept orders, users can't place orders, add the label BLOCKING

For user/Crunchbutton related issues

  1. Browser
  2. Operating system or Mobile device
  3. Specific page and info enterd on that page
  4. User name, phone, and order
  5. A detailed account of what happened in order

For admin/Cockpit related issues

  1. Browser
  2. Operating System or mobile device
  3. Specific page and info entered on that page
  4. Console output - for reporting javascript errors:
  5. Right click, and select Inspect Element (In Firefox or Chrome):
    image
  6. Select "console" all the way to the right: (in Firefox it's second from the left) image
  7. Take a screenshot of it if there's anything written there. - To take a screenshot for Mac of just one area: shift + command + control + 4. This will copy it to your clipboard. Hit command + v into the ticket/issue and the picture will show up. - To take a screenshot for Windows: Use the snipping tool and drag the picture into the issue/ticket. OR alt + PrtScnSysRq. - Then drag that into the ticket/issue and the picture will show up.

If a developer has a question on an issue you created, please make sure to respond ASAP, or it might be closed and not addressed properly.

It is always better to provide too much information than too little.