FAQ

FAQ

I have a User type account, why can't I receive invitations from Company type accounts?

1. Go to Update account (from user logged).

2. Mark 'Receive invitations' field.

3. Update.

I have a Company type account, why can't I receive requests from User type accounts?

1. Go to Update account (from company logged).

2. Mark 'Receive requests' field.

3. Update.

I am User type account and I have joined a company, why I have not inherited the package of the company?

When a user account is a member of a company, it does not automatically inherit the package from the company.

The owner of the company's account must click on 'Inherit' to the members who wish they can use their publications package.

I am member of a company with its package inherited, but I don't want to use it and at the same time I do not want to leave the company, what do I do?

1. Go to Update account (from user logged).

2. Unmark 'Use package' field.

3. Update.