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PURPOSE.md

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This page is archived. Please visit https://countable-ops-manual.readthedocs.io/

Purpose

(draft, purposes are hard and we do a lot of things... we are still figuring this out and that's ok)

At the most abstract level, we want to solve the problem of information context. With more data available than ever, the problem becomes getting the right data at the right time.

To be less abstract, this typically manifests as:

  • Fixing feedback loops. Giving all stakeholders the right information at the right time to optimize decision making.
  • Put relevant data at users' fingertips to enable automation and effective, efficient workflows.

Examples of how we embody this purpose:

  • Better Customer Journey Systems - Improve customer experiences using web technology. With faster feedback loops via prototyping, Scrum and tools which improve transparency.
  • Easier 3rd Party Web Components: Website Owners should be able to install and manage their website from a single place, instead of having to find and manage many 3rd party component management dashboards.

The purpose statement also says a lot by what's left out. It helps us work towards the same goals as a team, and helps new clients and colleagues decide if we're a good fit. We should refer to this mission to justify our projects and other pages of this manual.

Lesser purposes of the organization.

  • Provide an exciting, motivating place to work well, and on things we believe in.
  • Provide an environment optimized for learning quickly.
  • Continuously improve in how we approach our work.