Kyocera 4054ci Wia

[kratzerph]

Describe the bug
Kyocera 4054ci error if i press scan
To Reproduce
Steps to reproduce the behavior:

1. Add Scanner to profile
2. click on Scan
3. See error

APS2.Scan.Exceptions.ScanDriverUnknownException: Ein Fehler ist mit dem Scanner-Treiber aufgetreten. ---> NAPS2.Scan.Wia.Native.WiaException: WIA error code 80004005
   bei NAPS2.Scan.Wia.Native.WiaTransfer.Download()
   bei NAPS2.Scan.Wia.WiaScanOperation.DoTransfer(Concrete source, WiaDevice device, WiaItem item)
   bei NAPS2.Scan.Wia.WiaScanOperation.Scan(Concrete source)
   bei NAPS2.Scan.Wia.WiaScanOperation.<>c__DisplayClass26_0.<Start>b__0()
   --- Ende der internen Ausnahmestapelüberwachung ---
   bei NAPS2.Scan.Wia.WiaScanErrors.ThrowDeviceError(WiaException e)
   bei NAPS2.Scan.Wia.WiaScanOperation.<>c__DisplayClass26_0.<Start>b__0()
   bei Microsoft.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   bei Microsoft.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
   bei NAPS2.Scan.ScanDriverBase.<>c__DisplayClass30_0.<<Scan>b__0>d.MoveNext()
   bei Microsoft.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   bei Microsoft.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
   bei NAPS2.Scan.ScanPerformer.<PerformScan>d__7.MoveNext()

Expected behavior
Scan should begin,
With Windows Building Fax/Scan app scanner works fine

[cyanfish]

Hi, I recommend trying the steps on the Troubleshooting page.

[hansaliyad1]

@cyanfish I tried troubleshooting steps. Did restart the scanner and the computer. The drivers were freshly installed. I also tried TWAIN driver but that gives TWAIN error: LowMemory error. Will greatly appreciate any feedback. Thank you!

[gcardoso22]

Did you managed to find a solution for this? Having the same issue on a Kyocera M2040dn

[neshkom]

Hi. when I try to scan document with wia driver (scanner is TASKALFA 5053cl), I receive following message

NAPS2.Wia.WiaException: WIA error code 80004005
at bool NAPS2.Wia.WiaTransfer.Download()
at void NAPS2.Scan.Internal.Wia.WiaScanDriver+WiaScanContext.DoTransfer(WiaDevice device, WiaItem item)
at async Task NAPS2.Scan.Internal.Wia.WiaScanDriver+WiaScanContext.Scan(WiaVersion wiaVersion)
at async Task NAPS2.Scan.Internal.Wia.WiaScanDriver.Scan(ScanOptions options, CancellationToken cancelToken, IScanEvents scanEvents, Action callback)+(?) => { }

Is there any idea how to solve this problem?

Thank in advance