How does Yellow send the mails? What do I have to check with my hoster?

[PetersOtto]

Hello!

I just tried to change the password of the user in the browser (Edit) on a new installation of Yellow.
I get the error message "Etwas ist schief gelaufen. Can't send email on this server!"
There is no entry for this in the yellow-website.log.
If you don't have the problem, then it's probably my hoster.

How does Yellow send the mails? What do I have to check with my hoster?

[PetersOtto]

So, I took a look at the core.php. To me it looks like yellow is using the php mail() function. Please correct me if I am wrong.
I have asked my hoster if mail() is available to me. I am still waiting for an answer.

[GiovanniSalmeri]

When I have some time (I hope in October) I will refactor my Mailer extension and adapt it to the new mail API of Yellow. In this way I hope the SMTP (and sendmail) will be available to all other extensions. I take your question as an incitement to hurry up 😊

[PetersOtto]

That sounds great! 😀

[GiovanniSalmeri]

@PetersOtto Now the Mailer extension is updated to the new API and it is automatically used by any other extension which sends mail with toolbox->mail. While refactoring Mailer, I have unbundled the example, which now is a separate extension Multicontact. Hope this is useful!

[PetersOtto]

Thank you very much for taking care of this! I will test the extension in the next few days.

[annaesvensson]

The default way to send emails on Linux is sendmail. You can contact your web hoster and ask to enable sendmail. For your information, the core has support for alternative email transports, it's possible to write an extension that sends emails via an alternative transport. SMTP comes to mind. At the moment no developer is working on this, but would be lovely to have something like this in the future. See also previous discussion - warning it's a long one - in #542.

[annaesvensson]

Have you received any feedback from your web hoster?

[PetersOtto]

Hi Anna.
I have installed my hoster Yellow with their email, so that the hoster can test what the problem is. So far I have not received a info. I will come back to you, when I know more.

[PetersOtto]

I have received feedback from my web hoster.
The problem seems, that Yellow try to sent the email without sender. The email goes to the email address of the user that is named in the yellow-user.ini but cannot be sent because no sender email address is named.

Have you an Idea?

[annaesvensson]

When you have confirmed that sendmail is enabled, your next option is to change the email address of your website. The default email address for outgoing emails is noreply. The mail server has to add a fully-qualified domain name so that it becomes a complete email address, for example noreply@example.com. Now it could be that your mail server is miss-configured or that it adds the wrong domain name to outgoing emails, I don't blame your web hoster, mail servers are notoriously difficult to configure. It's probably easier to change the default email address of your website.

The following settings can be configured in file system/extensions/yellow-system.ini:

ContactSiteEmail = email of the website, used for generated messages in contact extension
EditSiteEmail = email of the website, used for generated messages in edit extension

See also previous discussion in #786.

[PetersOtto]

EditSiteEmail works perfectly.

I didn't think that it could be possible to set an outgoing email address. I should have done better research.
However I still asked my web host if noreply is configured on the server. Maybe the webhoster will find a bug in his configutation.

Thanks for the help!