diff --git a/modules/vba_documents/app/sidekiq/vba_documents/slack_status_notifier.rb b/modules/vba_documents/app/sidekiq/vba_documents/slack_status_notifier.rb
index e7b05473fc4..da44756f4b0 100644
--- a/modules/vba_documents/app/sidekiq/vba_documents/slack_status_notifier.rb
+++ b/modules/vba_documents/app/sidekiq/vba_documents/slack_status_notifier.rb
@@ -10,6 +10,7 @@ module VBADocuments
   class SlackStatusNotifier
     include Sidekiq::Job
     include ActionView::Helpers::DateHelper
+    include ActiveSupport::NumberHelper
 
     # Only retry for ~30 minutes since the job is run every hour
     sidekiq_options retry: 5, unique_for: 1.hour
@@ -60,41 +61,39 @@ def report_expired
       # allowed consumers to successfully request s3 upload urls and tracking GUIDs, but they not able to push their
       # files to s3 resulting in a large number of expired upload submissions
       created_at_range = EXPIRED_LOOKBACK_HOURS.hours.ago..DateTime.now
-      new_count     = VBADocuments::UploadSubmission.where(created_at: created_at_range).count
-      expired_count = VBADocuments::UploadSubmission.where(status: 'expired',
-                                                           created_at: created_at_range).count
-      percent_expired = (expired_count.to_f / new_count) * 100.0
+      submissions_in_range = VBADocuments::UploadSubmission.where(created_at: created_at_range).order(:consumer_name)
+      total_count = submissions_in_range.count
+      expired_count = submissions_in_range.where(status: 'expired').count
+      percent_expired = (expired_count.to_f / total_count) * 100.0
 
       if percent_expired > EXPIRED_THRESHOLD
         message_time = created_at_range.first.in_time_zone('America/New_York')
                                        .strftime('%Y-%m-%d %I:%M:%S %p %Z')
-        fail_rate = ActiveSupport::NumberHelper.number_to_percentage(percent_expired, precision: 1)
-        message = "#{expired_count}(#{fail_rate}) " \
-                  "out of #{new_count} Benefits Intake uploads created since #{message_time} " \
+        fail_rate = number_to_percentage(percent_expired, precision: 1)
+        message = "#{expired_count} (#{fail_rate}) " \
+                  "out of #{total_count} Benefits Intake uploads created since #{message_time} " \
                   'have expired with no consumer uploads to S3' \
                   "\nThis could indicate an S3 issue impacting consumers."
 
-        notify_slack(message, expired_details_rate_by_consumer(created_at_range))
+        notify_slack(message, expired_details_by_consumer(submissions_in_range))
       end
     rescue => e
       notify_slack("'Expired' status notifier exception: #{e.class}", e.message)
       raise e
     end
 
-    def expired_details_rate_by_consumer(created_at_range)
-      # break out expired rates by consumer
-      consumer_all_counts = VBADocuments::UploadSubmission.where(created_at: created_at_range)
-                                                          .group(:consumer_name).count
-      consumer_exp_counts = VBADocuments::UploadSubmission.where(created_at: created_at_range, status: 'expired')
-                                                          .group(:consumer_name).count
+    def expired_details_by_consumer(submissions_in_range)
+      counts_by_consumer = submissions_in_range.group(:consumer_name).count
+      expired_counts_by_consumer = submissions_in_range.where(status: 'expired').group(:consumer_name).count
 
-      # calc expired rate% by consumer
-      exp_rate = consumer_all_counts.map { |name, count| [name, (consumer_exp_counts[name].to_f / count) * 100] }
-
-      # sort by Consumer expired Rate, build slack reporting string
       slack_details = "\n\t(Consumer, Expired Rate)\n"
-      exp_rate.sort_by { |e| -e[1] }.each do |cr|
-        slack_details += "\t#{cr[0]}: #{ActiveSupport::NumberHelper.number_to_percentage(cr[1], precision: 1)}\n"
+
+      counts_by_consumer.each do |consumer_detail|
+        consumer_name, total_count = consumer_detail
+        expired_count = expired_counts_by_consumer[consumer_name] || 0
+        expired_percentage = number_to_percentage((expired_count.to_f / total_count) * 100, precision: 1)
+
+        slack_details += "\t#{consumer_name}: #{expired_percentage}, #{expired_count}/#{total_count}\n"
       end
 
       slack_details
@@ -141,7 +140,7 @@ def uploaded_details(upload_submissions)
         slack_details += "\t#{us[0]} " \
                          "#{us[1].to_i / 3600}:#{format('%02d', (us[1] / 60 % 60).to_i)} " \
                          "#{us[2] || 0} " \
-                         "#{ActiveSupport::NumberHelper.number_to_delimited(us[3])} " \
+                         "#{number_to_delimited(us[3])} " \
                          "#{us[4]}\n"
       end
       slack_details
diff --git a/modules/vba_documents/spec/sidekiq/slack_status_notifier_spec.rb b/modules/vba_documents/spec/sidekiq/slack_status_notifier_spec.rb
index 178cd4dcad1..28f94dedf3c 100644
--- a/modules/vba_documents/spec/sidekiq/slack_status_notifier_spec.rb
+++ b/modules/vba_documents/spec/sidekiq/slack_status_notifier_spec.rb
@@ -57,10 +57,10 @@
       expect(VBADocuments::Slack::Messenger).to have_received(:new).with(
         {
           class: 'VBADocuments::SlackStatusNotifier',
-          alert: "1(50.0%) out of 2 Benefits Intake uploads created since #{t} " \
+          alert: "1 (50.0%) out of 2 Benefits Intake uploads created since #{t} " \
                  'have expired with no consumer uploads to S3' \
                  "\nThis could indicate an S3 issue impacting consumers.",
-          details: "\n\t(Consumer, Expired Rate)\n\tvagov: 100.0%\n\tsometech: 0.0%\n"
+          details: "\n\t(Consumer, Expired Rate)\n\tsometech: 0.0%, 0/1\n\tvagov: 100.0%, 1/1\n"
         }
       )
     end