Pending requests remain in active state indefinitely

[cfkanesan]

What happened?

Requests remain in queued or processing state, no additional requests are processed for the current user.

What are the steps to reproduce the bug?

If the worker crashes while processing and is unable to update the request state to failed. Alternatively, if the request is never retrieved by a worker due to an issue during the dequeuing. The broker does not submit any new requests for the user as long as the threshold of active requests was reached.

Version

develop

Platform (OS and architecture)

Debian 12 x86_64

Relevant log output

No response

Accompanying data

No response

Organisation

MeteoSwiss