Calidad en software
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[technopoly] Neil Postman. «Technopoly». Random House USA Inc. ISBN 9780679745402.
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[theletter] Uncle Bob. «The Letter». http://blog.8thlight.com/uncle-bob/2012/01/12/The-Letter.html
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[obliquestrategies] Brian Eno y Peter Schmidt. «Oblique Strategies». http://en.wikipedia.org/wiki/Oblique_Strategies
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[broken] Seth Godin. «This is broken» (TED Talk). http://www.ted.com/talks/seth_godin_this_is_broken_1.html
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[livingcomplexity] Donald A. Norman. «Living with Complexity». The MIT Press. ISBN 9780262014861.