No information present in error modal when adding Fleet Maintained app

[xpkoala]

Fleet version:main

Web browser and operating system:

---

💥  Actual behavior

When adding software from the Fleet Maintained apps section and the request times out, an error modal is presented with no information.

🧑‍💻  Steps to reproduce

1. Slow network traffic
2. On the /software/add/fleet-maintained?team_id=# page attempt to add software
3. After a timeout period the blank error message will generate

🕯️ More info (optional)

Picture of the behavior:

[xpkoala]

Not able to reproduce this on a similarly throttled connection. Closing for now and will keep a look out for similar errors in the future.

[fleet-release]

In the cloud city's glow,
Fleet's silence unraveled, now
Errors bloom and show.

[jmwatts]

I ran into this while testing Create policies automatically for Fleet-maintained apps

I'm getting the blank error message due to a timeout issue, waiting for server response.

The FMA successfully uploads but because it thinks there was an error, the policy automation piece never completes.

The user is not notified what went wrong, and the modal that should appear, does not. For FMA with automatic install policy creation, we should see something like this:

[mostlikelee]

moving to software board

[RachelElysia]

If need be, I'll ask @jmwatts for help reproducing-- should be a 1 if it's straight forward reproducing.

[RachelElysia]

I found these errors on #18865 figma:

https://www.figma.com/design/bA6Y0QSQ3yvZpTAXbYa5Dn/%2318865-Fleet-maintained-apps-for-macOS?node-id=545-14976&t=S1DtNEgY6V0nIsIf-0

Notes from self testing this:

• 1. We were just surfacing the error and if the error came back blank, we surfaced it.
• 2. None of these errors were coded to Figma spec, so I'm wondering if I'm missing a conversation around it.
• 3. The last error doesn't happen, I opened two browsers so I could try to override since somehow we hide FMA that are already installed (even if it's previously installed from the VPP page). I was able to add Software over the existing Software.

Is 3 intended? I tried to code the solution to this ticket as much as according to Figma spec in #18865. Anyone, feel free to correct me if there should be other error states instead.

[iansltx]

Being able to add a FMA over an existing title on a team is a bug. Mind filing that? That should be out of scope of this ticket as this scope looks limited to timeouts.

[RachelElysia]

Ack, I wasn't able to reproduce 3 real quick right now, I'll try again later today. If/when I do, I'll file the bug with reproduction steps.

[jmwatts]

QA Notes

Verified:
With slow network traffic (Chrome Dev Tools, 3G or switch to offline mid-upload)
On the /software/add/fleet-maintained?team_id=# page attempt to add software
After a timeout period the generic error message is shown "Couldn't add. Please try again."
Confirmed with FMA and Custom packages.